2002 05 The Computer Paper - Ontario Edition by The Computer Paper

Small Business Competition. See details inside

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IN THIS ISSUE 64 Managing your paper

6 Fromthe Editor

Scansoft helps digitize and organize documents and fbrms 64 Canada trails in key e-biz areas: report

10 Letters

64 Oflice Suite Training: Cool Word tools Deinen

tJREATERTORONTO KOJTJON

12 What's New

72 Fastercomponents mean fastersystems 14 Wireless world slowiy emerging

72 Motherboanimdux

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14 Book review: Wireless technology illustrated 16 Wireless devices coming your way

88 AppleNews: Tokyo brings new pmducts,bad news

COMING UP

24 Services will drive 36 '26 Motorol a shows multifunction 3G phones

94 Career Pmfile: IT sperialist is a generabst

28 Versatile emaii, datacom with Symmetry Pro

94 Book review: A programming primer for Rash designer

June 2002 Corerslay: Worhlns the Wab lab Tashnotebeohs Ad Deadgne ... . . . . . . . . . . .Tua, Apr. 30 Dlstrllauon .. . . . . . . . . . . . . Frl., nay17

30 Treo convergence handheld comesnorth 33 Go go gadget car!

51 Satellite industry frets over broadband

July 2002 Cour alongDlpaal photepaphy lab DwhSrsphhsandsand

Ad Desdgne ...'... . . . . . . . .Tue., nny2$ Instrlbulton .. . . . . . . . . . . . . Frl., Jun. 15

August 2002 Ower shay.The adseteer tabTash natoaeelmormon Ad Desdune .... . . . . . . . . . . .Tun, July 2 lnstrlhuuon .. . . . . . . . . . . . . Frl„July 19

41 Hardware security from A to V FCPLoh looks ot devices to help heep your data safe

98 Advertising Index

41 Maxtor's IDEdrives go external 54 InDesign2.0 comes up solid

99 Classified 99 User Groups

56 LiveglideShow an innovative tool

100 Bassness Dtrectory

60 Security glossary

•

8 MAY2002 THE COM PUTERI%PER OREA TERTORONlOEOmON wawsanadammpuleseom

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wuwcanadscumpuhwcdm THECOhaplnER RCPER GREACERCORONIOnxllON MAY2002 B

Road wearier here's a standing joke that air

surprised to Bnd the security procedure was stricter than when I flew out of the U.S. I was required to turn

travellers spend more time getting to and waiting around airports than they do in the air. Though this resonates now more than ever,themore stringent securi-

on everything—notebook computer, organizer, pager, cell phone, and digital camera Then the security guard

glared at me accusingly asshe reached in my bag and Bshed out a digital tape recorder I'd forgotten about. It was at this point that I made a mental note to look into one of those new Handspring Treos. Some days earlier, during Comdex Vancouver. I attended a news conference where Handspring and Rogers ATSTT Wireless jointly announced the product's availability in

ty measures implemented since I

Sept. II ar e not necessarily the biggest contributing factors to the wait time in airports. Of the past few trips, the only

time I nearly missed my tlight was because of bottle-

Canada.

necks, not at the security gate, but at an understaffed

The Treo 180 incorporates some of the most attractive features of today's existing standalone devices. It is a GSM/GPRS phone, meaning it will handle voice and data. It is also a Handspring organizer that uses the Palm operating system and Palm applications (the Blazer Web browser is included). It incorporates a thumb-operated keyboard, like the RIM BlackBerry, and wi1l do SMS messaging. Later this year. when Rogers AT&T Wireless completes its GPRS rollout, the Treo will also handle standard email and data, thus becoming a more versatile citizen of the Internet. I' ve not been a big fan of multifunction devices, but this one has convinced me to reconsider. If you' veonly seen pictures of the Treo, you will prob-

check-in counter. The combination in Vancouver International Airport of three harried agents dealing with a few too many needy passengers wassuflicient to increase the wait to nearly an hour. I made the plane

mainly becausetakeoff wasdelayed, but my luggagehad to take a later ffight. That's not to say that the time for added security isn't significant. It does add another step in the passengerhandling procedure, and you will be affected, particu-

larly if you travel carrying technology. I typically travel on business with a notebook computer, cellular phone, BlackBerry pager, and an organizer. Departing from Orlando, Fla., a couple of months

ago, I wasaskedto turn on only my notebookcomput-

design. As Iim Mandela, who runs Handspring's Canadian op eration, points out."it's got to be a great mobile phone Erst." The unit defaults to phone mode, but it is easy to switch between phone and organizer. Moreover, the organizer features can

pens I'd picked up at a trade show. They had batteries and vial-shaped light bulbs in them —I suppose anyone on the lookout for no good could haveseen them asdetonators or nerve gas canisters or Klingon disruptors. But it's comforting to know that my shoes are certified

benign. For a domestic flight from Calgary to Toronto, I was

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IT snnoth nlnn We are pleased to announce the Microsoft Canada Co. and The Computer Paper Small Business Competition. You could win a Microsoft Small BusinessServer 2000 implementation, including hardware and serviceu Full details and entry form can be found in this issue or at

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ably besurprised at how small it is—more like a phone (albeit a chubby one) than an organizer. And that's by

er. A breeze, I thought, but then I was pulled out of the linefora manual search of my bag and shoes when the x-ray operator spotted something suspidous. The items that caught her eye tumed out to be a pair of novelty

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be used simultaneously, so you can be on the phone and look up or enter data with the Palm portion. The provided earphone set would faciTitate this, but a speaker is incorporated into the IIip-up lid, so you can also hold it to your ear like a regular phone. A colour model is coming. I prefer the Palm platform's more robust organizer features and third-party applications to the BlackBerry's limited functions, but always-on email is so convenient — particularly if you are at a trade show or on the road — that I invariably end up carrying the BlackBerry and a phone, leaving the organizer in the hotel. We' re waiting to get a review unit to test for a few weeks, but on paper, the three-in-one Treo sounds like sweet medicine for the geek tool belt syndrome. It may expedite the probes and prods through airport security,

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Wells the real story here

over Adobe Premiere. This software is reli-

industry-a governmental subsidy for no

This short note is to point out an error

apparent societal benefit.

regar ding Volt Amps as any competent engineer would recognize Power supplies

able and very powerfuL It is a non-linear video editor which can read and write from miniDV cameras with a FireWire interface.

are rated in Watts as

Its only "disadvantage" is that allthe

the maximum real output power, such as can be supplied to any load.

editing is done on the PC afterthe clips are captured—requiring about 50 GB of harddisk space for a typical 60-minute video. This mayseem asmall price to pay

If the load is an

for the very powerfulediting thatcan be

a bsolutely p u re done with all the clips present. In a typicalvideo,I' ve used asmany asfive video resistance, Watts is

•

Veritas. and Sonic Solutions. This software is often bundled with the two new DVD drives: Pioneer DVR-104 (DVD-RW) and

hugesizes involved.Many SOHO businesses run daily or weekly data backups using multiple CDs. This levy (read: fine) is

Amps times Power factor. Nevertheless, the real rating of a power supply for genemlloadsisVoltAmpsasitmustbecapable of supplying this product for any powerfactor.Itis quite common to have a powersupply with Watt rating of say

Ricoh 5120 (DVD+RW). These products

inherently unfair and unjust in penalizing

advertise a complete solution for creating DVDs.May we have TCP'sexpertopinions

peopl e using technology forbenign uses. In the saddest example of this. independent and garage-band level music

1,000 and Volt Amp rating 1,100, which simply means that it can supply 1,000

Aoolhersolohoo forhlg drive access

less than 100. The real power in Watts is Volt times • re

< i '

Wattsofpowerto a resistive load and tolerate a reactive load with power factor no lower than 90.9 percent. Note that a pure reactive load could draw no power at all but with a power hc-

tor of zero could blow a power suppiy of consi derable wattage. We cannot manufacture absolutely pure resistive or reactive loads, but these ideals can be closely approached.Volt Amp ratings have nothing whatsoever to do with length of time.

www. ay e . c a

A powersupply of adequate Wattage can and will fail if Volt Amp rating is exceeded as is easily done with small induction motors, which may have power factors as low as 80 percent.

Brian W.Smith, Calgary

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on them please? Tony Brown, Kanata

Hi, I'm wribng this in response to the letter you published in the April edition of

The Computer Paper about a "Big hard drive headache." Thefi rst thing I would have suggested

artists buy blank CDs to record and sell

[their music] at their concerts and shows. The whole preamble behind this levy is to "protect Canadian musicians from losses due to audio piracy." The fine print, however, reveals that the

moneyis not to be paid to the musicians at all but to the copyright holders of the

I have found that this is always much

works,have to fi rst pay a levy to the

more accurate and reliable. Ifthisdoesn't work,dynamic disk overlay software —which translates the drive's parameters for a motherboard that is incapable of accessing a large drive properly — is probably a better solution. A quickcheck at www.maiaorcom/ in the downloadssection refersto such software. MaxBlast .exe is Maxtor's solution soft-

Fir st,I wantto say Ienjoy The Computer Paper immensely and wait eagerly for the

this. I think this should help and be much

next issue.

less fuss (and risk) than looking for and

ple of articles in your April edition, by Emru Townsend. "Video editing basics"

notable to attend services.CAD [comput-

music, which in each case is the record companyitself.

OVfan wanesmore

I'dlike to draw your attention to a cou-

Many churches now record sermons onto CD for distribution to parishioners

is that the writer should try manually inputting the drive's parameters in the BIOS setup instead of trying to let the BIOS detectitin the bootup sequence,

ware for any "drive-size barriers" such as

and "Making your own DVDs and VCDs provided lots of interesting informabon

(BOSJ948-1Ogg

you bought a new car and received a dozen pre-issued speeding tickets along with it the explanation "since everyone

er-aided design] firms now transfer files between computers via CD because ofthe

the voltage by some angie. The out-ofphasecomponent known as Vars is not real power and we define a power factor lessthan unity or often as a percentage

The individualis treated as a criminal, and fined without prosecution. Imagine if

esting history, but was lacking in details of up-t o-date software by Cyberlink,

somewhat reactive, current will lead or lag

•

the individuaL

speedsatsome time or other."

As most loads are

levy(BTW, you can thank Sheila Copps for spearheading this), is effectively putting the interestsof the corporation ahead of

tracks and live audio tracks in the timeline. On the subject of making DVOs, Mr. Townsend's article gave us lots of inter-

equal to Volt Amps.

s s s

A thought for your readers: The Canadian government, in proposing this

So independent artists, in buying blank COs to distri bute and promote their own recordcompany. It's time to stop putting

corporations before the individuaL Travis Schneider Editor's note: To leam more about this pmposed tar iff, see Supplement, Canada Gazette, Port I, March 9, 2002 (www.cbcda. gccaftanff s/proposed/cnsr82002-b.pdO. The

proposed levies outlined on Page 8of this document indude $0.60 on each blonk audio cassette, S0.59 on eoch CD-R or CDRW blank, 51.23 on each oudio CD-R or Minioisc, S2.27 on recordable DVD blanks,

reflashing the BIOS. Any interruption or glitch in a BIOS flash can render that BIOS chip, and therefore the system,

S0.008permegabyteforremovoblememo-

unusable.

incorporated into on MP3 player or other

Graham Wilson

ry cents fnduding microdrives, $0.021per

megabyte for non-removeoble memory audiodevice, $21 per gi gobytefor non-

CDterifh We ain't gonna hrhe it

removable horddrives incorporated into MP3pla yersond otheraudiodevices.These

version Cinestream 100) marketed by

A new tariff is being proposed for 2003 on all recordable media. This tax would be

impoite rs,consumers would not bedirectly

Discreet is often preferred in the indusby

collected and given directly to the record

assessed. 0

andsome history,but missed outon some very good products. For example, EditDV, (or its upgrade

10 smvzooz THE coMrlflramrza oREAr sarORONIO ZtxnON wwwcs roxnpvrmcom

would be leried against manufactures or

ood, Better, Best.

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•

ACD unveils FaleSiftte 1.O

•

Victoria, B.C.-based ACD Systems Inc. (wwwacds ysiems.mm) has announced the

• " • + a. • IR

release of Fotoslate 2.0, which lets users create, save, and print layouts of digital images using one of the more than 450

FSEI

print templates included or templates they' ve designed. Users can also edit images,add text,create contact sheets,

photocollections, and albums, and save the layoutsin standard image formats for

aatHI

sharing online.

Otherfeatures new to this version of Fotoslate include a template designer, theoption to share customized templates with other Fotoslate users,edge-to-edge borderless printing (where supported by the printer), and faster image display, accordingto ACD Systems. ' •

• •

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Fotosl ate 2.0 isavailable asa plug-in to ACDsee and Picaview 2.0 and asa stand-

'B'

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•

U5$29.95forthe fullversion,orUS$14.95 to upgrade from Fotoslate 1.0.

— rcpstag

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Thoughtshar e releases e-research toolset

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ancouver,B.C.-based Thoughtshare Communications Inc. (wwwthouthrshare.com) has launched its first full commercial release, a suite of research tools called Thoughtscape esktop 3.0 (its predecessor was a shareware product called langee). Thoughtshare says the tools will help users organize, collect, nd package information in a way that facilitates its presenta-

j csw e a ' N N I L W N mwslis« ~ I~ I

on, dissemination, and interpretation. According to its devel-

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per,Thoughtscape is targeted at knowledge-based organiza'ons —educational institutions, biotechnology corporations, nd general business enterprises —that want to maximize their nformation investment by offering a better way to work with a assof unstructured knowledge. Improvements over the shareware release include an nhanced user interface; the option of working in outline view; zards for creating PAKs (which can indude linked Web pages, les of all types, and personal commentary); and the ability to aptureand save Web-based content.The enhancements make t easier to create information PAKsand provide organized tours f information with analysis, says Thoughtshare. The company has also released Thoughtscape Server— a modlar, Web-based appUcation that Thoughtshare says allows users o combine Internet and intranet search results, work with nformationin a variety offormats,package additionalWeb and

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21 tsnal

a W IRELESS GR O W S

Wireless world slowly emerging As networks roll out across Canada, analysts say services, applications still needed to fulfill wireless dream By TomVenehs he promise of a wireless world, where information and services will be delivered anytime, anyplace to any kind of device, is slowly becoming a reality in Canada. In m i d-February, Bell M o bility ( www.bell.ca) began the roUout of i t s CDMA-based (Code-Division Multiple Access-based) 1 X n e twork a cross Canada. This wireless network is capable of supporting data speeds of up to 144Kbps and delivering 86Kbps on average. In November 2000, Rogers AT&T (www,rager.cern) began to roll out its national high-speed wireless network, which is based on GSM (Global System for Mobge Communication) and GPRS (General Packet Radio Service) standards. industry analysts and wireless advocates argue that the deployment of these networks is the necessary cornerstone for a truly wireless world, where useful wireless services are as plentiful and eas-

ily delivered to consumers and businesses as are today's hard-wired services. Pierre Blouin, president and chief executive of Bell Mobility in Toronto suggests that the next wave of wireless services will focus on improved communications for e-commerce. "Our next step is to move to pure, mobile applications," Blouin says. "As an example, a pizza delivery guy comes to your house and tells you that the pizza you ordered is $10. You will soon be able to use your digital ceg phone to send a payment for that pizza and get a confirmation that your payment has been accepted. If you are in a cab, you won' t have to worry about carrying cash. Yqrr will be able to pay for the fare through your digital cell phone." Blouin says business users will have better access not only to email, but to corporate intranets. faxing. and Bing services, and any number of personal productivity a n d c o mmunications applications. "Business [wireless services] is a seg-

m ent w h ere w e o expect to see very strong growth," says Charlotte Burke, v i cep resident o f convergence with Bell Mobility in Toronto. "It is not just going to be among the road w a r riors. f~ b ut a cross t h e entire mobile w orkforce. These customers need to stay in touch with ag kinds of information, colleague, s and customers."

/ /

Bogdingthe wirelesswofld Several wireless services are available to business customers using either of the two high-speed wireless networks. Vancouver, B . C.-based V e ratium Software Lt d : s (w wwveratium.cam) Motivus Wireless Desktop is a service

offered on Bell Mobility's 1X network It agows those with Palm handhelds or other wireless devices to access flles. email, calendars, and contact lists on Continued on page 18

Wireless technology illustrated Guglielma Marconi in the introduction, no attemptis made to place thedevicesmentioned in any sort of historical perspective. While this book is nat attempting a historical overview, a bit of background hereaad there might have been nice. OveraU, though, it does its job welL

So, how da you bring it down ta their

full-colour charts, diagrams, and igustratiaas.Sections covering such key wireless technologies as radio and television, cell phones aad pagers, wireless networks, and the Internet first get a general introduction, followed by cut-away diagrams that take readers inside the machines that run their lives. FinaUy, a flow-chart-style illustration putsitag together. Throughout,Grafl a doesa decent job of explaining the jargon and intricacies of the wireless maze, with chapters building on each other:casual browsers may find themselvesbacktracking to previous chap-

level, make it comprehensible, but even

ters to learn the terminology. Grege also

meticulous attention to detail, while more

morethan that, make it fun? The editors at Que Publishing have found an answer: pictur es,and lots afthem. Like previous entries in Que's How it Works seri es, this 232-page book breaks down the wireless world using stunning,

makessome attempt to lighten the tech-

casualreaderswilllovethe cut-aways that

nological load with periodic "wireless tid-

look inside televisians, cell phones and

bit"boxes thatoffertrivia and fun facts. If there is any skimping, it's in the historical evolution of wireless technologies. Except for a brief throwaway reference to

POAs.The book coversaflthe information baseswith bath a glossary and an index to help readers find outwhere they want

By JoannaCrnvtt

HOW WIRELESS WORKS

dP .IL ~We~

flow WaelossWorks Author. PrestonGralia Qve Publishing(wwwquepablishingcam) Paperback 232 pages 2001 ISBN: 0-7897-2487-2.

Price:544.95

magine you are charged with introducingcasualreaders to a technology so wide-ranging that it's ta b(arne for telephones, the Internet, cable television —the mass media itself, in fact. Pretty important stuff. Stuff people should care about. Right? Well, as Preston Grege points out in his introduction to HawNreless Works, wireless technology is

so complex can seem like magic to mere mortals.

lO tmvzaaz THECOMpurzxpApERGREA TERTQRONtozamoN wwwmfadsrampvtesrom

Included are technologies that are just emerging— oratleastjust being commercial ized— such as Bluetooth, XML (exten-

sible markup language), WAP (wireless accessprotocol),and 3G networks. Technical readers will enjoy the wellorganized flow chart illustrations and

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C o m e v i s i t o u r w eb s i t e h t t p l f w w w . v if c or n Mo n treal - Quebec - Hull - Ottawa - Toronto m trna wwwcam<4mmputm.corn THECOMPIITERRTPER CiRENER TORONTO EDITION uRY 2002 l

w WIREL ESS G R O W S

UP w

Wireless devices coming your way

By raffEvans

antto go wireless? Browse the Net

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osaarotn~rlnw CH

while youwalk the dog, do email in the matt, read and write Micr osoft Office fi les on the bus, download music and video, all on a portable, wireless device? Well, in the first quarter of 2002, Canadians saw a flood of new wireless data products and services that,

uuleesm

taken together, seem to mark a major

~tneneou

Continued onpage23

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«W I R ELESS GROWS UP ~

WlrtdessworM slowly emerging ContinuedJ' rom page Ie their desktop computer. On the Rogers AT&T wireless net-

work, services from Wakefield, Mass.based Comverse Inc. (www.mmvnse.mm) allow users to access a uni6ed application for email, Web surfing, and voiceactivated messaging. However. though providers are trumpeting wireless services, there are still only a small number available like the two cited above. A recent study of the Canadian wireless m a rket by Tor o nto-based International Data Corp. Canada (IDC Canada, at www.idccs) points to a few things that need to happen before wirelessservicescan proliferatehere.

For one thing, Canadian businesses must build the necessary infrastructure

and support mechanisms to help their workers take advantage of high-speed wireless networks and services. They must also invest in the wireless hardware for workers. At the same time, solutions

developers must move more quickly to develop the wireless services and applications Canadians want. John Fisher, president of Markham, Ont.-based Borland Software Corp.

(www.borland.com) says one reason developers are slow to develop wireless services and applications is that they mistakenly believe that they need to be built fmm the ground up. In reality, says Fisher, the most successful wireless services and solutions will b e t hose that

extend and simplify existing solutions consumers and business users already utiTize every day. "Rather than some wireless revolution, I see it more as an evolutionary step," Fisher said during a roundtable held in Toronto recently to discuss

emerging trends in the Canadian wireless market. "It is taking existing applications and extending them to the wireless world and making them work more easily for that environment." To simpliiy development of wireless services, Borland o ff ers J Builder MobileSet, a Java-based wireless development platform.

keting for Bell Mobility in Tomnto, says packet-based networks like IX allow

people to pay only for what is delivered to t hem. Similarly, Rogers AT&T Wireless promotes a fee structure based on data transferred rather than time connected as a bene6t of its GSM network Its fee structure ranges fiom $5 per month for 150 KB of data to $20 per

Bohdan Zabawskyi, head of product

month for 1.5 MB. The biggest package

evaluation at Mississauga, Ont.-based Redknee Inc. (www.redkaee.com), says he expects to see a gradual increase in the number of wireless services and applications over the next year, as developers identify what people want.

would permit about 300 inquiries —for horoscopes, or t r affic and weather reports, for example —per month. Davinci's Rodin believes that the lack of effective customer service mechanisms is one of the reasons why Canadians are not using wireless-based e-commerce. If something goes wrong with a transaction, there is no way to contact the company to find out what' s wrong. "Where electronic commerce on the Web fell down early on was that if you

Ix Btet cash or . But a bigger problem confronting those wanting to develop and deploy wireless solutions is the current lack of efiective payment mechanisms. Right n o w, Canadian wireless carriers offer varying payment rates for different kinds of access and services. But there hasn't been an effective way to pay for individual services, or for speci6c kinds of information or applications to be delivered to a wireless device. It is like having to subscribe to several daily newspapers because the publishing industry hasn't figured out how to let readers subscribe to just one. Steven Rodin, president and founder of Tomnto-based Davinci Technologies Inc. (wwwdsvindtecb.com), thinks this problem will disappear soon because the new high-speed wireless networks are packetbased and therefore allow for transactions calculated on data, rather than time. This means those who want information on stocks, airline tickets, or newswire dippings, for example, would only have to pay for the individual transactions. Jennifer Bromley, director of I X mar-

had a problem, you had nowhere to go because the customer service part of the equation was not well developed,"

Rodin says. Recently, Davinci launched m-Care, a solution designed to fill that gap in the wireless world. M-Care allows for what Davinci calls personalized self-service: if a customer has a question about a charge,they can request more information or contest the charge like they would with telephone or credit card bills. MCare also delivers information to customers, such as changes in rates for a particular wireless service they may subscribe to. Wireless services providers can use m-Care to deliver information that 6ts speci6c customer profiies.

Youngendwireless But if e-commerce over wireless networks is taking off more slowly than anticipated, that has not been the case

with wireless entertainment aimed at the youth market Around the world, games and entertainment-based services delivered over wireless networks have proved to be a huge success. Garner Borst ein, chief executive of Montreal, Qu e .-based Air borne Entertainment (www.airbomeentertain mentcom), says mobile entertainment is going to be the killer application in the wireless world. Airborne Entertainment distributes some 80 mobile entertainment products, including games, trivia, as well as ring tone and icon downloads. In other parts of the world, wireless entertainment services have already been embraced.In Japan for instance, more than 53 percent ofmobile phone use is for entertainment. In the U.K., more than 30 percent of all 10 yrmr olds have cell phones, and 50 percent of all 12 year olds have cell phones —which translates into a huge and lucrative market for mobile entertainment.

"Young people tend to view mobile devices differently," Borstein says. "They are used to technology and take very quicMy to new devices. They are not fixed in their thinking. A mobile phone is not just for taking or making phone calls. It is viewed as an entertainment device that makes phone calls." Bell Mobility's Burke says the youth and wireless entertainment market is one of the fastest growing se(pnents of its wireless market. The youth market has been important in driving the rapid acceptance of two-way messaging and it drives nearly half of the total user tralfic on the network She says technology can hardly keep up with what young people are demanding out of it. "Being mobile is not something they do, it is something they are and it is very much an extension of their personality," Burke adds. 0

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Wirel essdevicescomingyom wny

• Jan. 24: Rogers AT&T Wireless intro~.,ducesthe Motorola V101, a combina-

held computers, as weil as a variety of digital cell phones. It should be available in a few major urban centres in the first half of this year, with the coverage areaextending steadilythrough the end of the year. • Mar. 4:Research In Notionannounces the Blacknelty 5810, a Java-based

tion phonefinstari t mas saging devite. Alsocalied the Vbox, the $99 (after rebate) device aims to attract the

handheld computer with built-in phone, email, SNS (short massaging sendce). Web browser, and organizer software.

attentionofthe youth marketasa con-

The 5810 is expected to be available laterthis year.

Continuedfrompagel 6 advance in making wireless computing an option for the ordinary consumer. Hem are

thehighlights ofwhat was apnounrpd:

vergence voice/data platform. • Jan. 28:Pabnreleases an "always on" wireless model, the1705. However, this ptoduct is only slated for the U sL market. Palm Canada head Michael Moskowitznotes thatthe i705 was not

right for the Canadian market, as it is too slow.

network.The Tmo 180 is smaller than

50 and80 Kbps in ourtests).This 1X

and iwo-way massaging. Rogers AT&T

system is the fastest we' ve seen in Canada for wireless mobile computing.

Wireless has set pricing for the Treo 180 at $750 with a two-year service plan and $850 with a one-year plan,plusthe monthlyplan fee.CJ

and is supported by a wide range of

wire less modems for laptops and hand-

Building a wireless notebook et's say you have a notebook computerthat you want to make wireless-capable.

and download.Cheaper than the wire-

less modem and cheaper to switch to

Your options are:

avaf lab(e. Cons:Can be slightly tricky- .

1.Usethe Type II card sloton the note-

to set up cable connection. Somewhat

book to instaU a wireless PC Card modem,and subscdbe to a wireiessdigital service. Example: Sierra Wireless AiKard 750 modem(around $700), plus

• Nar.20:At a Wncheon during Comdex Vancouver, Handspring and RogersAT&T Wireless launch the Handspring Truo 180 Communicator, a combo cell phone, Palm-based organizer, and wirelessdata messaging device that works on Rogers ATihT Wireless's GSM/GPR S

• Feb. 12: Bell Mobility (www.bell.ca) announces the first CDMA(CodeDivision Nultipie Access) 1X wireless networkin Canada.off ering data transmissi on speeds up to 144Kbps(between

UP s

other Palm or Handspring organizers, feeling like a slightly bulky ceiiuiar phone,but the ag-in-one design offers the functions of organizer, ceU phone

Bell or Talus 1X service, at monthly

rates of $25 to $100 (plus extra feesRtr extr a megabytes of data downloaded, dependingon the plan). Pros: Up to

bettertechnologies as they become

untidy and fragile. Often quite slow, especially for full Web biowsing. 3.Although senrice availability is limited to premium locations catering to business bavegers (hotels, conference and busin ess centres, some airports, etc.) the ultimate wireless is through 802.11b "WiFi" wireless access. For this

144Kbps download speed, (more typi-

you would need a wireless card or one ofthe new notebooksthat have built-

call y. 50 to 80Kbps). A Web surff ng experience comparable to a very fast dial-up o r

in 802.11b. With this you would be able to surFthe Internet and send and

I SDH service. Cans:

Expensive. Limited coverage area. 2. Usedigital cell phone with a cable connecti on kit between the phone and a serial port on the laptop. Examples

receive email at up to 1 Mbps. Pros: Speedscomparable to a high-speed OSL Inter net connection. Cons: Available only in premium business locations. Service area limited to range of wirelers

Portage connection kit from Rogers ATBT Wireless or Digital Data to Go kit

access points— typically hundreds of

from Bell Mobility. Pros:Slow data transfer speedbut fine for email upload

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< WI R ELESS GROWS U P w potential. That potential has been limited by a lack of standards in the kinds of . applications available for use on mobile phones, with their limited screen size and resolution, and by the limited bandwidth for wireless data communications they have commonly ofFered. Until recently, anyone wanting to browse the Web on a mobile phone, use as a wireless modem, or merely send

lone land receive email from a handset was 'limited to speeds of between 9.6Kbps and 19.2Kbps. Additionally, the Web browsers used on most handsets were based around the WAP standard, which was limited in function and feature. And the handsets

themselves typically usedmonochrome . screens with limited graphic capabilities. The good news is that ag this is about to change. The next generation of mobile phones is now being rolled out throughout the country by leading carriers. To get the story straight about who is doing what, we should probably introduce you to the leading corporate characters in thisunfolding drama. They are: • Bell MobiTity: A d i vision of B ell Canadathat provides a range ofwireless communications solutions including PCS and cellular services, Web browsing and data, two-way messaging, paging and airline passenger communications services. • Micro«efi Connexions: A subsidiary of Microcefi Telecommunications Inc. and within the Microcefi PCS division, it owns and operates the Microcefi GSM (Global System for M obile C ommunication) n e twork, a n d wholesales wireless access to service providers (i n cluding Mi c rocefi Solutions Inc., which markets PCS under the Fido brand name). Rogers AT(kT W i reless: Rogers Wireless Inc. operates across Canada

under the «o-branded name of Rogers AT&T Wireless. Rogers Wireless provides a range of wireless solutions including Digital PCS, cefiular, paging, two-way messaging, and wireless data services. The company boasts a total of more than 3.2 million customers across Canada Telus Mobility: Provides a range of wireless services, including both the Talus Mobility PCS and Mike digital wireless networks, to clients across Canada. It gained a national network two years ago by acquiring Clearnet. Each of these carriers is rolling out "next-generation" services on t heir upgraded networks this year. While they are not quite yet at the stage of being full third-generation (3G) services, they offer a great deal more than Canadian users have been able to enjoy before. These services, known in the industry as "2.5 G," are as follows:

0)IBA IxRIT It stands for Code-Division Multiple Access One times Radio Telephone Technology (which refers to its ability to use a full 1 MHz radio «hanna)). But never mind the acronyms, su(B«e it to say that this technology is the first step in the evolution of the CMDA mobile phone standard. It will allow considerably higher data speeds over both the major CDMA networks in Canada (those operated by Bell Mobility and TELUS Mobility). Bell launched the service in Toronto in March, with other urban centres to follow. Using either a CMDA lxRTT-compatible handset. or a wireless data card, such as the Sierra Wireless AirCard 555, you a re promised data speeds of up t o 144Kbps (almost three times what you would get from a standard 56Kbps land-

CKfT

line modem). When used with t he AirCard 555 and a notebook or handheld computer. these kinds of speeds provide reasonable wireless Web access, faster file downloads and even streaming video playback CMDA 1XRTT-compatible products to exploit these capabilities include wireless PDAs with embedded modems, wireless PDA applications, wireless laptop applications, standalone

PC Cards, and 1XRTI'-capable phones. Another feature of the IXRTT standard is that it is more power eificient, meaning you get longer battery life from your wireless device. This means you don't sacrifice talk time because you' ve been checking inventory,sending orders, or ac«essing your company's online customer database from your handset. Finally, 1XRTT will provide more voice caparity in the same radio spectrum.

Simply put, this should mean you' ll seea reduction in the number of "dropped calls" at peak times — and it should redu«e the chances of anyone getting the dreaded "afi circuits are busy message".

BPRS(General Packet Batgo Sesvl«e) Rogers AT&T Wireless and Microcefi's

Fido service both support this standard on their respective PCS networks. GPRS provides slightly lower data speeds (roughly the same as a 56Kbps landline modem, although it does provide the advantage of otyering something dose to "always on" capabilities). GPRS is also likely to get better global support as it is the technology developed from the PCS/GSM standard used in Eumpe, Asia. and most of the world outside of North America. It is, however, also a 2.5G standard on the way to fitfi deployment of either EDGE or UMTS (the fuB 3G standards associated with PCS and GSM). In terms of devices that support GPRS. there are also traditional handsets (from Nokia, Ericsson, Motomla, and others) along with data cards that «anfit into handheld computers and notebook computers. Sierra Wireless is again one of the pmducers of PC Cards for this purpose.

JB12E an esnerging standard One other issue is the extent to which these new handsets offer standard methContinued on page 38

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c WIRELESS GR O W S

UP P

Motorolashows multifunction 3G phones MILAN,Italy— What do you call a device

yournotebook computer or talk "hands-

(something Motorola hopes a lot of corpo-

thatagows you to send and receive email, makevideoconference calls,send data at

free" using a wireless Bluetooth headset. Priri ng forthe A820 had not been set at press time, though it is likely to be at the

r ate customers will want t o do). I t

high end.

way).instant messaging.faxing, and Net access.Pricing has not been announced

high speeds, play digital video and audio fil es,and run Java applications? It sounds like a desktop computer, but it's actually the latest in mobile phones from Motorola

includes soitwam for emaiL handwriting recognit ion (not Graffiti-based, by the

Another noteworthy release at t he eventwas Motorola's A388, a combination handheldcomputer and PDA. While this monochrome deviceis nowhere near as ground-breaking as the A820, it is an

The company unveiled something it call s the A820 at a conference here in mid-February. It's a mobile phone with a colour screen that includes all kinds of extra goodies and is designed to take

The A820, which will not be available in Canadauntilthe 3G networks on which it

tem ofMotorola's own design, rather than

and will likely depend on the carriers offer ing these devices. Alongside the unveiling of t hese phones,Motorola conducted a tour ofits Mi(andesign centre, where the company makes good on the notion that phones today are as much about fashion as they

advantageofthe huge wireless data band-

opera tes are up and running (expected to

Palm, Symbian, or a version of Microsoft

areabout technology.Severaltechnology

width that will come with the implementation of third-generation (3G) mobile

be either late this year or early nerd: year),

PocketPC/Windows CE.The upside ofthis is that Motoro(a doesn't have to retrofit

phone networks. such as Edgeand UMTS.

ter. Rather than having to c arry a

Thosedata rateswillsupportup to 64Kbps

NintendoGameboy, MP3 player,handheld computer , and a phone, this device sup-

(www.motoroia.corn).

upstream and —more importantly384Kbpsdownstream. That' s abnost seven times the rates you currently get on a standard dial-up connection.

motorola'stune

intriguing gadget for several reasons. To start with,ituses an operating sys-

is also designed to eliminate pocket dut-

someone else's OS onto its hardware design.

thatwould know by location— and time of

day —how best to help you accomplish

The A388 provi des support for 32ME (Java 2 Mobile Edition) so you can not

ports all those functions.

It also incorporates Bluetooth, so you

onlyrun Java applications,you can wri te

can use the A820 asa wireless modem for

applications that will run on the device

demonstr ations showed off research that

the company has conducted toward the useof mobile phone as a "life manager"

whateveryou happened to be doing at thattime. — GeofWheelwnght

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< WIRELESS G R O W S

Versatile email, datacom with Symmetry Pro Infowave allows handhelds to communicate with corporate mail servers he number of options available to anyone who wants to conduct wireless email has grown enormously. There are many ways to connect wireless accessdevices to notebook and handheld computers, and a considerable

number of devices(such asthe Research In Motion BlackBerry) that are dedicated primarily to wirelessemaiL In many cases. however, these solutions have been optimized for sending and receiving email fmm a standard Internet or "POP" account, not from corporate email systems, such as Microsoft Exchange or Lotus Notes. Some companieshave decided to plug this hole with solutions that allow users to gain accessto both corporate and POP email on their handheld devices, including Canada's own Infowave Software

(www.iafow svecom). The Burnaby, B.C.-

based company's latest corporate email solution is something called Symmetry Pio, which it is marketing to consumers and corporations at the same time. Unlike the company's previous ofFer-

ings,which werealmost exclusively positioned as acorporate buy with a minimum 25-seat licence. Infowave is selling Symmetry Pro as asoftware subscription to anyone who wants to buy it —and the

company iseven allowing users to try it free for 14 days before buying (thereal'ter, it will cost you either about $30 per month, or $300 per year). The real value in this kind of a product is that it connects you to the live data sitting on yow company's Microsoft Exchange or Lotus Notes server. This means whenyou enter a diary date,for example, you don't have to wait until you get back to the office and synchronize your handheld with your desktop computer to flnd out if there is aconflict

with a meeting request. The same goes for your address book, your task list, or anything elseyou may choose to store on the corporate email system. Because Symmetry Pro allows you to work wirelessly with live data from your Exchange system, you maintain much of the power of Outlook or a Notes client

PC, respectively. Both supported devices used a variety of wireless communications standards, Induding CDPD. GPRS, CDMA, CDMA lxRTT. and GSM. This means you can use it with many of the latest wireless-enabled Pocket PC handheld computers, as well as the growing

on your handheld.

Palm OS (and effectively contain the full functionality of the Palm or Handspring handhelds within them). Symmetry Pro also gives users the choice of whether or not to download and open attachments (where memory and the existence of appropriate applications to handle the attachment permit, of course), something that is absent I'rom many wirelessemail applications. One particularly nice implementation of Symmetry Pm was on Handspring's Treo ISO, which runs Palm OS, has atiny keyboard and thumbwheel like the

number of mobile phonesbasedon the

According to lnfowave vice-president of marketing Ron Jasper, the key to the appeal of a product like Symmetry Pro lies in the ability to have more flexibility in handling data wirelessly. Mail handling rules within Symmetry Pro, for example, aflow you to block everything from a whole domain to a speciflc email

address. This hdps ensure that you receive the email you want to work with on your handheld, not every unsorted bit of email that anives in your Inbox. The two versions of Symmetry Pro we saw were for the Palm OS and the Pocket

Continued onpage 30

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VmsaMsemail, dnlacom Continuedfrom page28

Treo convergence handheld comes north

BlackBerry, and the functions of a fullyfeatured GSM phone. With Symmetry Pro running on this machine it was easy to navigate between email, appointments, task lists, and built-in Palm applications, all while working with live data from an Exchange server. The rea) question about the utiTity of this application will lie in whether or not people are willing to pay for it. At the heart of Symmetry Pm is an appeal to people's desire to stay in touch and have greater control while working wirelessly. 11mt is also the appeal of a mobile phone. It is probably no coincidence that the monthly subscription cost of this product is similar to that of a mobile phone, a device that many corporations have no problem approving (with the assumption that it will yield greater productivity from employees). And since Symmetry Pro can be used with a number of devices that combine both mobile phone and handheld computer functionality (like the Treo l80) — snd therefore a user's

By Aelresr MetNs-Ctktpla

NHzMotorogaDragonball processor,a 160x160 pixei monochmmescreen (a colour version is expected to be released mid-2002), and weigh in at

ogers ATBTWireless has teamed with Handspring to offer service for the Treo 180 Communicator for

thefi rst time across Canada. The combination PDA and cellphone

is essentially a Visor Pro and a dualmode cell phone rolled into one neat package. As with the Visor Pro, the Treo 180

a video release.

board.POP3 emailcan also be sentand received onthe device. The Treo can also access the Web with the included Blazer software.

instant messenger, like Yahoo! Messenger or ICQ, and communicate with fiiendsand colleagues, as well as any other PalmOSapplication. Rogers AT&I says the Treo offers about2.5 hours of talk time and 60 hours ofstandby.

With the Treo, users can download the Pabn version of their favourite

Treocan accessalmostany page on the Internet ,including those in WAP, HTNL,

and xHTNL,Handspringsays.

Untike Handspring's Visor series, the Treo can't accommodate Springboard

Handspringsays the tap-dialing and instantcontact lookup thatcome when

and associated airtime service plan anywaythere should be little additional cost for using this service (other than any data metered fees that may be levied by the airtime service provider). CJ

I»«» Wo rld'sCHHPESt

iBFIC®

153 g. Fortextinput the 180g uses Graffi ti, whilethe 180 has a smallthumb key-

Unlikemost «unent cell phones, the

companywould likely bepaying for the phone

ps.

fortable asan organizer,yat looked and felt comfortable as a wimless data device," Jeff Hawkins, chief product officer for Handspring, and co-founder and inventor of the PalmPilot, said in

and 180g boast 16 MB of memoly, a 33

combining a PalmOSorganizer with a cellphone seems a natural fi t, and

expansionmodules—which allow users to add devices like cameras,software packages,and memory.

makes managing muLtiple contacts with multiple phone numbers a lot easier.

Rogers ATBT is pricing both Treo modelsat$749.99 plusa two-yearserv-

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Go go gadget car! TCP Lab drives the Vibe and discovers a &iendly place to compute on the road By SeanCETFltthETE s a computer publication, we don't often review automobiles. ut we got that chance recently thanks to a promotion by General Motors of Canada for its new urban vehicle, the Pontiac Vibe.

I got to be one of those journalists, on the Toronto-to-Sault Ste. Marie leg of the adventure. I was teamed up with Andy Walker of Cyberwalker Media (www.cybetwalker.com) in t h e red car, dubbed Team Lava. We would be competing against the dastardly Team Satellite (a silver car with the Toronto Sral's Max Wickens and Iim Kerr of the

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absolutely evil Team Abyss (a black car with Toronto Computes!stalfers Nestor Gula and Chris Talbot). At the beginning of the journey, we were given a list of potential points of interest, and told to see as many of them as possible while meeting at the rendezvous points at the times specified. No one could accomplish all of the tasks, so it came down to efficiency of route planning and weighing potential lateness penalties against potential gains by hitting extra scoring opportunities.

In case you missed GM's promotion, the scenario for the Drive the Vibe contest was this: take three cars that differ only by colour, form teams of journalists from across the country, and have them, two at a tune, take the cars on a combination road trip/scavenger hunt. Pack each car with the latest in connectivity technology and see what happens.

•

S IGFPhoenix) an d

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Teams would get points for taking photographs of their Vibe at each location and for uploading photos and status logs from the road. To ac«omplish this, therewas an IBM notebook in each car, a Motorola phone on Rogers' GPRS network, and a BlackBerry, also on Rogers' digital network. Kodak provided the digital cameras. In addition to the standard lighterstyle power plugs (one on the dash and one hidden in the storage «ompartment between the seats), the dash of the Vibe featured a single two-prong outlet running at 115 VAC, perfect for powering a notebook, a cell phone, or a battery charger.My teammate, Walker,brought alonga PowerPad 160 from ElectroVaya (www.cia«novaya.com), which kept the notebook powered for l5 hours at a stretch, so we used the dashboard outlet for keeping our camera batteries topped up with juice.

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With two journalists in the car, one was able to drive, and the other to type status reports on the BlackBerry or notebook. If you' re all alone in the car, though. the passenger seat folds down flat, providing a handy worktable for your notebook — don't attempt to use it while driving, though. For those without a notebook, folding the seat down means extra space in the car for placing long items like ladders. (The car already features 57.2 cubic feet of cargo volume when you fold the ba«k seats flat.) The dashboard also features a colour screen that does multiple duty: clo«k, radio, CD control panel (six-CD changer under the passenger seat), and navigation system. This last option was one of our big complaints about the Vibe. It's a DVD-based system (the DVD slot is at the top of the screen) that measures distance traveled and the direction you' re Continuedon page 34

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going. A fairly detailed map —down to the street level — is included. In theory, you enter your starting point and your destination and the system will give you audio cues along the way to ensure you' re going the right way ("turn right in 200 meters" type of thing). Because this navigation system doesn't actually use GPS (global positioning system), and needs calibration by intersection and direction, it's fairly easy to throw it off course. All you have to do is spin your wheds on the ice or skid sideways, and you have to recalibrate it. And if someone monkeys with the calibration (an overxeatous child. for example), it will report things that seem utterly silly —for the bey'nning of our journey north out of Toronto. it daimed we were heading southwest out of Qudbec into New York state. After we attempted a calibration in Port Carling, Onto wegot it a Continued on page36

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Continuedfrom page34

base model and the aB-wheel-drive (AWD) models feature VVT-i (variable

lot closer, but it still indicated at one point that we were driving right acmss the middle of a lake. When calibrated prOperl, it seems like it would be a major boon, but when misbehaving it can be a real pain. So much for the gadget aspect of the car. For those interested in the automotive specs, the car features a I.g-litre,

valve timing), pmviding 130 and 123 horsepower at 6,000 rpm, respectively. The sportier GT model has an engine with VVTL-i (variable valve timing and lift), and manages 180 horsepower at

6,000 rpm. The basemodel comeswith five-speed manual as standard equipment, with a four-speed automatic option. The AWD and GT come with

Satellite 6100powerel by peogem4 Also new fromToshiba (NwwtoshibsttylSG//) is the Satellite Pro 6100 notebook, which incorporates Intel's recently launched Pentium 4 Processor-M. In addition to the 1.6 GHz processorand 256 Mg of DDR SDRAM (expendable to

1 Gg), the SatellitePro6100 includesa ED-RW/DVDdrive, 30 Gg harddrive, a slot forSecure Digitalmedia cards,aad a 14.1-inch TPT active-matri x display.It comes with Windows 2000 or XP ProfessionaL The 6100 supports dial-up via a R90 56Xbps modem, and includes LAN, wireless

LAN,and gluetooth connectivity.It inc(udes a Yamaha speaker system as wellas nVidia Gaforce4mobile graphicsprocessor. The SateUite Pro 6100 is available nowfor a suggested list price of $3,499 aad up (depending onconfiguration). —yfp Raff

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you hit the city limits, but we found that the digital signal held abnost SBthe way to Parry Sound (nearly two hours out of the Toronto) along the main corridor, with slightly spottier coverage when we ventured off Highway 400 into the areas just below Georgian Bay. With the notebook perched in his lap, Walker was able to upload photos at a pretty good transmission speed throughout most of this area. Of course, coverage was pretty spotty for most of the rest of the journey —Sudbury and Sault Ste. Marie excepteIL The BlackBerry worked for much of the same coverage area, and we received messageswhile in Sault Ste. Marie —just a few months earlier, I had passed through the area and there was nocoverage. Again, it's worth noting that we were using Rogers' network during our trip, but Bell has also recently confirmed that

remaining connected is going to be a whole lot easier throng)i much more of rural Canada, Not being an auto journalist, I can' t comment in any depth about the car itself, though I can offer the following: the AWD version we had did weB on ice

and snowand wasa reasonably goodcar to have on our cross-country journey, though it seems best suited to city driv-

ing —it chuggedand whined a bit going up hills, which migjit not be so hot in B.C.'s mountainous interior. The 115 V power plug on the dashwas a nice touch whether you' re a techie or not, though a bit of repositioning would be niceto properly accommodate power adapter bricks. The seats were a bit stiff at times.

which is protmbly OK for city driving. maybe not so good on extended mad trips, though it should be noted that for the two days wehad the car, my back was fine. For more on the Vibe, i ncluding details on accessories and specifications, got to the Pontiac Web site. 0

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sions of their software for various CPUs on different devices." The real issue is probably not the technology used to provide the bandwidth or even the underlying operating system on the device that enjoys this added wireless bandwidth. It is, instead, likely to be the kinds of applications that it makes sense to use and enjoy wireles sly. Additional bandwidth should, for example, make it eventually possible to carryout videoconferencing viaa handset. The colour screens are there. the extra bandwidth is on the way, and lowcost, low-power Web cern technology exists in abundance. And some manufacturers are starting to ofFer just such a feature on their new devices. However, it remains to be seen as to whether consumers will really want this feature, and whether it will help drive the demand necessary to repay phone companies for their huge investments in 2.5G and 3G infrastructure and meet the insatiable requirement by handset manufacturers for user upgrading of their handsets.0

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! Hardware security from A to V TCP Lablooks at devices to help keep data safe

CD- RO M R e v i e w s

Maxtor's IDE drives go external

By BaseChappelle I

uous, effort. Generally, hardware security devices require less maintenance than software security programs. In an effort to increase the level of security knowledge and practices of our readers, we' ve examined a few security products covering different aspects of computer security.

'Internet using "clear text" —which is not encrypted and can easily be read.I(someone has placed a keylogger or other spyware program on your system, or intercepted your clear text, the new passwords will be instantly appar, ent. How would you know? Most likely, you wouldn' t.

Alphaghleld: Addressunknown wwwafphsshield.corn

Bartheare IoBserescue

Suggesledretail price: 5269.99 Warranty: oneyear Almost everybody knows the Internet isn't anonymous, as IP addresses are traceable. Theoretically, if your IP addressis not visible, it can't be used for nefarious purposes. To keep your IP address safe, Burnaby B.C.-based Saafnet has released the AlphaShield IP address hider. Its Stealth IP feature hides your computer's IP address. Conriaauedon page 45

And that is the single biggest problem with computer ,security:it's neverenough. Security isa process,notan , event. With software solutions, it's not as simple as turnl ing a key in a lock and forgening about it. You must always be on guard. No wonder so many users play ostrich, sticking their iheads in the sand. Computers already require effort. Properly securing a computer requires more, and contin-

I '

ost hard drive manufacturers have kept their desktop business pretty focusecL the IDE hard drive is the blocky silver thing that goes inside a computer case, and connects directly to the motherboarcL While other companies have incorporated some of those IDE drives into external products, the hard drive manufacturers had little incentive to do so themselves. While the SCSI bus had a fairly well-established and hi@-speed method of gating data into a computer from outside, the IDE bus did not, forcing the drive to be connected through one of the other and slower buses into the PC —like parallel or USB. In a way, it would have been. like releasing a hobbled product — if the ATAI00 hard drive inside the external case is capable of 100 MBps transfer. but your USB connection is only capable of 12 Mbps, then the hard drive wouldn't be able to perform anywhere near its true abilities because of the bottleneck at the USB 1.1 connection. Why would you want to put your brand name on something like that? Now that both USB 2.0 and FireWire are starting to make inroads into the mainsteam desktop PC space, there's more reason to consider moving into that market. Maxtor has done just that with the release of its branded Personal Storage line, available for both USB 2.0 and FireWire connections.At480 Mbps and 400 Mbps respectively, both of these connectivity options are a lot closer to Ihe potential of the hard drives. We had a chance to look at two of Maxtor's new Continued onpage 42

omputer security is a hot topic today, covering everything from authentication to data storagesecurity,data transfersecurity, privacy, identity protection, physical asset protection. theft prevention, and loss recovery. When you purchase a mouse, or other peripheral, you generally begin using it once connected, and forget about it. Not so with security products. EfFective security requires maintenance. At the very least, passwords should be updated. However, few of us change passwords regularly unless required to by network administrators. Fewer still are aware that most logins and passwords are sent over the

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external drives. Both are compatible

The classic Means business Focus on information ....Truly Canadian

with Windows90SE, Me, 2000, and XP as well as Mac OS (9.0 and later for the

USB drive and 8.6 and later for the rireWire driive). They sport an identical translucentexternal case, save for the colour of the bands on the left and right side of the box, We transferred a folder with 65D MB worth of Blas, about the size of one full CD. to the drives to test transfer speed.

This was done on a box running Windows XP Professional, using an Athlon 1000+ processor,teamedup with 512 MB of PC2100 DDR memory. The hard drive on the host computer was a Maxtor D740X, running at 7300 rpm on an ATA/133 bus. USB 2.0 counectivi-

ty wasprovided by Belkin'sPSU220 add-

.n a m e

...It.'.s.all aboutyou

in card, and FireWire through a SoundBlaster Audigy Platinum EX carcL

Illhxhrr 5000LE Fram:MsxtorCorp. vrvrtalIQIEOrcam

The Choice is Yours!

Btitruted prices:5320to SSEO(certverted from USQ00 lo5300) The 3000LE sports bright red stripes

down the sides of the case, and if you look through the top of the case,yot/II spot either a 40 or 120 GB DiamondMax hard drive with a 5,400 rpm spindle

Now is the perfect time to find a web address that reflectsyour business or passion. Why waits With each domain registration, you receive a FREEweb page, FREEweb forwarding and FREEe-mail forwarding so you can start using your new .corn, .biz, .info, .ca or .name domain right away!

speetLThe drive plugsinto your USBbus and iscompatiblewith both USB2.0 and the older USB1.1, though transi'erspeed will be severely limited if you opt for 1.1

(USB 2.0 is 40thnesfaster, after all). We got our hands on the 120 GB version of the 3000LE, and put it thmugh its paces. It took 64 seconds to transfer our 650 MB folder to the3000LE and 52 seconds to copy the folder back to the host. (By companson, it took 42 seconds to copy the same folder to an internal ATA/100 hard drive on tbe host.) While

there'sstill a performancepenalty moving to an external solution, that penalty is nowhere near as great as it used to

be â&#x20AC;&#x201D;unless you're rmming an application where every last bit of data band-

width is necessary, you mey not even

www.domain people.corn/cp 1 604 639 1680 1 87 7 734 3667

notice the difference.

The biggestcomplaint we hadhere was the lack of apower switch onthe external drive, which means that if you wanted to

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spin down the drive itself you have to either pull the plug, or plug it into a power bar or UPS that can beswitched OK

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~ HA NDS O N s Estimatedprice; 5640(converted fromUS5400) Maxtor offers three FireWire-based external solutions: the 3000DV uses the 7,200 rpm DiamondMax Plus drives in 60 and 80 GB capacities; the 1394 ExternalStorage series uses 7,200 rpm drives in either 40 or 80 GB capacities; and then there' s the 3000XT. Ifyou read the hard drive feature in our February issue, you may remember the Maxtor D540X drive, a 160 GB monster that provided a ton of capacity but a few installation quirks. By dropping that drive into an external FireWire model, Maxtor gets around the 137 GB capacity cap that you run into if you try to connect your drive to most onboard IDE connectors —here, you just plug the 3000XT into your FireWire port and youi computer should see the entire 160 GB, no matter which OS you' re using. Even though FireWire is slower than VSB 2.0, there wasn't a big difference in the time it took to copy 650 MB to the drive: 66 seconds. Surprisingly, we were able to get the data back to the host in 42 seconds flat, about the same time it took to do an internal transfer. If streaming data from the external drive is important, it looks like Maxtor's FireWire version has the edge.

The back of the drive featured another FireWire port, so you can chain another FireWire device through this one if you so desire. Again, about the only real complaint we had was the lack of a power switch on the external drive. We were curious about the difFerences in transfer speeds for the two Maxtor external drives we tested: in theory, the USB 2.0drive should have been faster than the FireWire drive due to the 20 percent theoretical throughput advantage the 480 Mbps USB 2.0 spec has over the 400 Mbps FireWire spec. In our testing, though. the drives performed ahnost equally when writing to the external media, and the FireWire drive had a noticeabl e advantage when copying back to the host. We asked Maxtor: what gives? After going through the standard drill just to make sure all our hardware was functioning properly, it basically came down to the bridge chips on the external drives. The bridge chip is the hardware that allows the IDE drive to communicate with the connectivity bus. In this case, the bridge chip inside the USB 2.0, known as the ISD300, has amaximum sustained read transfer of 18 MBps and a maximum write transfer of 14 Mgps. The FireWire drive, on the other

hand, comes with the more robust Oxford 911 bridge chip, capable of 33 MBps read transkr and 21 Mgps write transfer. Without going into the exact math here (yawn), the difFerences in the transfer rates For those bridge chips explain why thedrives performed at a nearly equal level when writing to the external media, and why the FireWire drive took

the lead when copying back to the host. It's worth noting that since USB 2.0 is still in its infancy. the ISD300 bridge chip is basi«agy an infant implementation of the bridge chip — you can expect that future models will include a more robust throughput, which should allow the drive to perform at a level that takes better advantage of the USB 2.0 spec.0

Adding USB 2.0 the Belkin way ny day now, we should start seeing motherboards with USB2.0 connectivity right

onboard, but the majority of us will have to add it in manually. Though a lot of companiestalked up USB 2.0 hardware,Belkin wasone ofthefirstwe saw thatreally delivemd, with PG add-in cards, as well as USB 2.0 hubs. We gotour mitts on the FSU220 add-in card,which sits on the PG bus and sports a totaloffive USB 2.0 ports— fouron the rearbracket and one internal port.Each ofthe portshas an LED to indicate its status at a glance. The card was easy to instalL We

droppeditinto an empty PG slot,and ourWindows XP box knew it wasa USB controller right away. A quick driver update got it running at full speed without further ado. Insblbtion of the drivers under Windows 98 wasfairly quick and easy using the included drivers disc (included are drivers for Windows98SE, 2000, Me, and XP). We alsolooked at the external four-port USB 2.0 hub, model FSU22L It features a

semi-circular stackable design similar to that seen on previous Begin products. The hub requires external power and ships with a power brick.The hub is phtfcrm-agnostic— so long as your PC hasfunctionalUSB 2.0 connectivity,this hub should workjustfine. Both products come with a lifetime warranty. The estimated price for the PG card is

$120, and the hub is also $120. —Sean CamrUrers

)•

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The Wimieaa LAN Administration Course ia ideal to prepare students for the Certified Wireless Network Administrator exam (exam PWO-100). The CWNA certification exam itself ia available at sg Prometric Testing Centres worldwide. GROW TH FORECASTs The fastest-growing segment of the communications industry ia the Wireless LAN sector-which ia poised to grow from Bt.i billion in 2002 to 85.2 billion by 2005.

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kenand tbearsigned Ipaddress release(L In Auto mode there is no disconnection until theuser hits the disconnect button. The AlphaShield uni t m easures 13.427.822.6cm (5.223xl i n .), and comeswith an ACadapter, a 2 m (6. 5 ft.) length of Category-5 network cable, a

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As an IP address ls visible to any site a user requests to visit, it is diff(cult, if nof i mpossible, to completely hide i t . Corporations use NAT (network address translation) t o d i splay a di l'ferent address. For small networks and home users, AlphaShield hides the IP address &om unrequested sites and from any port scans attempted by hackers randomly scanning blocks of IP addresses. The RPA (real-time packet authorization) feature inspects inbound and outbound data, permitting only authorized packets through. What's the sign(ilcance of this?Some Web sites try to piggyback additional information into your computer along w it h y our l egitimate request. AlphaShield a llows o n ly requested information to pass, and rejects data that has not been requestecL The AlphaShield disconnects the

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Harthmrosecurity fromAlo V Continuedfrompage45 advantage over software solutions. The Alpha Shield works with external cable and DSL modems. It will work between a network and a modem, provided the network cards can operate at 10 Mbps (100 Mbps not supported). The unit is as simple to set up as just

plugging in the appropriate cables. We encountered one initial computer &eezeup. but a&er a reboot there were no further problems. An auxiliary pass-through Ethernet port is for connecthtg other devices, or running tests, without providing stealth

capability.

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Warrsmy:oneyear From Aladdin Knowledge Systems, the eToken encrypts and stores private keys, passwords, and digital certificatesauthentication methods used in e-commerce and secure data uansfer. Physical(y. the eToken resembles a USB

H % N K memory device, and is roughly the size of a house key and can be easily attached to a key ring. Because it uses aUSB interface,the eToken works with a standard USB port rather than requiring a dedicated reader. For bard to reach spots, an extension cable is included that connects to a USB port on one end and the eToken on the other. A suction cup at the eToken end of the cable allows a user to attach it to a convenient place, such as the side of the system case or monitor. The eToken works with numerous encryption and security (authentication) systems, including CheckPoint, VeriSign, Baltimore, Entrust, RSA, and Micmsoft. Aladdin olfers a developer's kit for tailoring the device to specific applications. The eToken mmes with software that allowsyou to change the eToken name and password. The eToken type, version,

and available memory can also be checked and the device lights up when the software is installed and working.;:-; . To access eToken-protected data. a .. user has to provide both the eToken and a password. This is known as "two-firctor" authentication. Even if the password is discovered, without the eToken being physically plugged into the USB port, the computer cannot be accessed. On the other hand, if you were to forget your password, the eToken would also become uselessâ&#x20AC;&#x201D;plus you would not be able to reset it since you would also need the password to accessthe software.

ETokens are available in green, red, blue, purple, and in personalized versions. The R2 model uses 120-bit encryption. The Pm version is a I,024bit RSA smart card. Data is stored in

EEPROM (electrically erasableprogrammable read-only memory). Aladdin assured us that the eToken will retain data for a minimum of 10 years, with at least 100,000 memory cell rewrites.

Versions are available to fit into 5.5-1

inch and 3.5-inch drive bays, or-a Post slot. A laptopversion is in development.4 Custom installationsare alsoavailable. j The PC Pal comes with warning'stick+ ers for additional deterrence.

Secufienperipherals: Am youreally you? wwwsecuaenxom Pri ces:5249(OptiMuuse),5229(Hamst er), 5279(Keyboard)

Warranty:oneyear Tired of other people accessing and changing you r s ystem s ettings? Concerned that a roommate, sibling,

child, or spousemight delete something important! Would you like to be the only person able to accessyour mmputer? If this describes you, you may want to consider biometric authentication. The SecuGen system, with VO SecureSuite, including SecuDesktop 2000 software, uses fingerprint identification to authenticate users. .

K pnk Remaveat your owntish www.pslsc umputecs.mm Price:579.95 Warranty: twuyears The PC Pal is a theft-prevention alarmand it's a loud one. The factory default setting is 90 dB. the loudest alarm volume allowed in public places. You can order a 130 dB model, if you intend to use the device outdoors. A lockset controls the alarm, with a turn of the key arming and disarming it. For locations with multiple systems, locksets can be ordered that use the mne

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walksby. ln our tests, no one could carry a systern more than a few steps before the alarm sounded even at the least-sensitive setting. If the alarm is unintentionally tripped. it can be deactivated using a push-button reset switch and a technique explained only to alarm pur-

chasers.

The alarm is triggered by motion sensors, which can be adjusted for sensitivity. At low sensitivity, the PC casemust be physically moved for the alarm to sound. At high setting, the alarm can be set off when someone with a heavy footfall

A nine-volt battery powers the alarm for up to nine hours. A lithium battery version is available. Both battery power sources are separate &om the system

power supply and motherboard BIOS battery.

Measuring fingerprint details in three dimensions, SecuGen devices record the data. When activated, a number of the details must match the stored fingerprin record before a file is opened, a user ' logged on, or a user can proceed furthe ' The OptiMouse sample we tested an optical sensor. It connects via USB, but parallel and standard rolling ball verÂť sions are also available. At 12x6x3 5 cm (4 6x2 34xl 36 in ) it~ is the size of an average mouse, with twtyr buttons and a scroll wheel on top.'. Fingerprint data is captuml through

small scratchproof polycarbonate win'; dow on the left side. How secureis the fingerprint authen tication? We tried using a two-dime sional fingerprint captured on clear ta Continuedun page

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Valtt works with. hard disks of any capadty, with any operating system, in

any PC using ATA/BIDE drives. All

with no success. We also attempted to use a 6nger cast made from common

householdsilicone. Another technique seen in movies, of cutting off someone's thmnb, won't work either, since a thermal register (body heat) is required. (Rather than test this method, we accepted the word of

SncuGenreps.) Most users will be prevented kom

accessing your fiies by the fingerprint window that appears in where you would normafiy see a password screenas soon as the system is booted, a key is pressed, or the mouse moved to bring the mmputer out of standby mode. However, design flaws in Windows 9x can let a determined person physically access your system. Booting into safe mode, booting into DOS, or booting

from a fioppy disk can bypassall thirdparty security sofiware. Even Windows 2000 security can be bypassed with third-party boot software designed for that purpose. For added protection. SecuDesktop can be used to encrypt individual files and folders. On the plus side, once biometric authentication is installed, users don' t have to remember their passwords. IT support professionals won't have to answer any more calls from users who have forgotten their passwords. The Hamster is a standalone 6ngerprint reader, about the same size as a paper clip dispenser, that olFers all the biometric security features. The keyboard will soon be available with a biometric sensor plus SmartCard reader.

wwwsietnensidinouse.tom Prite:U55119 Siemens c)aims its original ID Mouse, intmduced in 1999, is the best-selling standalone biometri«device in Europe. It announced the ID Mouse Professional at Las Vegas Comdex in November, and we' ve been using our test sample ofi and on since then. As a mouse, this USB device is very comfortable to use. It has a scroll wheel and optical tracking rather than a physical ball, so it requires little maintenance. The biometrics portion of the ID Mouse Professional is a fingerprint sensor. Like other biometric devices, it records a unique biological characteristic (in this case, a person's fingerprint) into its database, then uses it for authenti«ation instead of a password. The software afiows the user to register fingerprints

from all digits. The 6ngerprint reader is based on capacitive resistance rather than optical scanning, which Siemens says is a more rugged technology, that requires less space to implement —so the mouse is smaller and more durable. We could find no product information about the ID Mouse Professional on Siemens' Canadian site, but there is information about it on its San Jose Calif.-based Siemens PSE TechLab site (wwapsetedtbb.corn). It is currently available online for US$119.

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There are plenty of software and hardware firewafis on the market —most of which prevent unauthorized access to systems or networks. Valt3( storage firewall is slightly difFerent. It places a copy of selected data or the entire contents of a hard drive behind impenetrable and invisible pmtoction. Valt3( has its own built-in processor and memory. A 3.5-inch hard drive is attached and connected to the Valtt device, which is then mounted in a 5.5-

inch drive bay. An LCD on the front panel indicates the activity or mode selecfion of the drive. Another version pmvides two separate storage 6rewalls. Yet another will mount in a PCI slot. We witnessed a single version in action. The Valt.X rep deleted an entire program from a test system. The system was rebooted, and the program was obviously missing. By rebooting again and accessing the Valt.X menu, the original configuration, including the missing program, was completely restored. Restoring one program was impressive, but what happens when a malicious agent deletes an entire hard disk partition? We watched as the entire C: drive partition was deleted. The system was restarted and nothing was on the drive. It appeared totally new and unpartitionecL From an option in the VaitX menu, the operating system was restored in seconds. The orightal system was intact, as if nothing had happeneiL And nothing had happened to the version behind the stor-

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perfectly good computer useless. How many timeshave you installed new software, only to comp?ately ruin your system? Had you 6rst backed it up with Valt J(, your old system could be restored in seconds. It's better than those "restore disks" included with name brand computetn. which only restore the original factory software and settings. Anything installed or confi gured between the day the system was unpacked and the fatal crash, is gone forever. The only downside to Valt.X is that if an entire drive is to be protected, its capacity is cut in half. Our example wasa 10 GB hard drive. To protect the entire drive, we were allowed no more than 5 GB of storage. At current low prices for data storage, that is a small price to pay for complete protection and virtually instant restoration. Although unlikely. if drive space is limited, the entire drive need not be backed up to Valt.X. Specific files, gmups of important data, and possibly an operating system can be placed behind the storage 6rewall. This solution protects server hard disks aswell as those in standalone computers. It's a versatile product, and one that users of any experience will consider long overdue. 0 I

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Satellite industry frets over broadband

properly. (StarBand is a U.S.-only satellite broadband provider, with 40,000 subscribers.) After ag, there's a big difference between (actory-trained technicians installing a corporate satellite site, Grandahl noted, "and John in a pickup truck hooking up to God knows what kind of computer." To make matters worse, many satellite broadband companies are subsidizing thecost of their consumer equipment, in an effort to compete with DSL and cable modems. Worse yet, the money they're

hink ing aboutgetting broadband

Internet access by satellite? Wefi, consider carefully, because the people who supply the service aren't sure it'sfinancially sound. This was the message that pervaded Satellite 2002, the annual Sztfest held this year in Washington, D.C.,in carbsMarch. ln session after session, panenists bemoaned the problems facing satellite broadband,and wondered if a standalone ser44cewassuch a good idea after alL "When it comesto broadband over satellite, it is rocket science." explained Allen hlcCabe, assistant vice-president o( U.S. field sales, at Hughes Network Systems' (HNS') consumer division. HNS ownsDirec Way,the satellite that downloadsdata at 400Kbps, and uploads from home users at 128Kbps. To date, DirecWay has about 100,000 users. It's not iust the equipment that is complex, a dded Jim G r andahl, StarBand's vice-president of sales; there's . also the iinesse required to instaU it

spending on customersupport often "costs more than the entire revenue stream you get from the customer, said John Hanes, senior vice-president of Pegasus Communications. Grandahl echoed this, saying, "If customers are calling you for help once or twice a month it's difficult to make money." It certainly is.In fact, Stargand is currently losing US$70 per subscriber per month, said Steve glum, president of TellusVenture Associates.So why is satellite broadband in sucha ttx? Beyond the problemslisted above, the concept itself

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is fundamentally flawed. The reason: satenites are relatively cheap to use for broadcasting sunultaneously to millions of people. Known in the business as "point-to-multipoint,' this approach works out to a minimal cost per user, which i s w h y Bell ExpressVu and Star Choice are succeeding in the DBS (direct broadcastsatellite)TV market. However, the Internet access business is what's known as "point-to-point." In plain language,it's one channel serving one user.and that's it. Here, there are no economiesof scale for satellite broadbandcarriers, as there are with DBS. As for ground-based networks? Wefi, they have an edge when it comes to point-to-point traffic. First,it's cheaper to install fiber optic cables than it is to launch a satemte.Second, upgrading is also cheaper and easier. Need more capacity? Just add another cable! In contrast, a satellite is made up of a limited number of "t ransponders"combined receiver/transmitters that pick up and then beamsignals back to earth-

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InDesign 2.0 comes up solid Continuous improvement pays off in Adobe's premium desktop publishing package By EmrnTownsend

suites.Adobe doesn't have a suite perse (unless you count its various bundles), but it's a good bet that people who use Adobesoftware have more than one ofits programs in their toolset. Accordingly, InDesign's interface integrates elements kom PageMakerand Photoshop in such a way as to be instantly familiar. Sometimes that familiarity worked against it. Some keyboard shortcuts I use instinctively in t he older software don't work i n InDesign, so I found it disorienting when, for instance, the screen looked an awful lot like Photoshop and my brain expected a Photoshop shortcut to work But I' ll happily take some of that discomfort, because InDesign does more than incorporate Photoshop's look, it includes some of its functionality. Among the incredibly useful new features is the ability to adjust transparency and layer effects of individual objects. It' s exactly the same as in Photoshop: select an object, choose a transparency fi)tersuch as Multiply or Color —and adjust the opacity. Another Photoshop-style gift :drop shadows can be added with just a few clicks, even to irregular-shaped objects imported from Illustrator or Photoshop— a feature made afithe more appealing as the transparency of images from either program is recognized. I was also delighted to finally see decent built-in table tools, something I' ve found lacking in earlier v ersions o f P ageMaker and

t'sbeen about four yearssince Adobe announced InDesign, its great leap

t forward in desktop publishing soft-

ware. With a list of planned features a mile long. it was plain that Adobe was looking t o c reate a n emesist o QuarkXPress, the preferred tool of fastidious designers everywhere.

InBesign1.0 From:AdobeSystems www.adobe.co rn Minimumsystemrequirements: Windows98S~ 4.0, orMacOS9.1 (on a Q or G4) Eslinuttxlslreet price:S1,099 When InDesign 1.0 was actuafiy released in fall of 1999, reaction was mixed. The groundwork had clearly been laid. but for the time being QuarkXPress users had nothing to worry about. Many features weren't as Beshed out as they should have been, or they simply weren't there. Months later came InDesign 1.5, which fified in many of the blanks and became a much more attractive option. Not content to rest on its laurels, Adobe has packed InDesign 2.0 with enough new features to make QuarkXPressusers consider defecting. lf you' ve never seen InDesign. starting it up for the first time can be a bit sur-

prising. A few yearsago,Adobe picked up on one of Microsofi's better practicescommon interfaces across application

astonishingly

behind WordPerfect and Word in this area.) Table features are a bit less Bashy than graphics handling, but anyone who's had to produce a report using tabs or PageMaker's table application will certainly appreciate them. At this point it should be mentioned that, while the initial InDesign releasewas overtly positioned as aQuark-killer, some of Adobe's existing user base feared it might also spell t h e d emise of FrameMaker —the tool of choice for fastidious technical writers. I imagine that some FrameMaker users might get a little antsy on reading about InDesign's XML import and export features, built-in PostScript and PDF generation, and longdocument features like multiple-document collection and cross-document style synchronization. But really, there' s little to fear, as basic technical documentation features,like cross-references,are comparatively infiexible, and others, like conditional text, are nowhere to befound. But those who use FrameMaker for creating books and other non-technical publications may be tempted: InDesign's right-dick access to special characters and fioating palette for glyphs are real time-savers; furthermore, ligaturescan be

Composer, which works behind th'e scenes to gently adjust letter and word spacing to prevent "rivers" (empty spaces between words that can cause anunsightly effect in columns of text). As you'd expect, Adobe is trying to court QuarkXPress users with attractive rebates and InDesign's ability to import Quark files. And while it's at it, it is trying to entice PageMaker users to move on up as well, with less-generous upgrade discounts, and of course the ability to read PageMaker files. (Both PageMakerand QuarkXPress fi lessometimes suffer in the transition; keep an eye on the status box.) The famiTiar user interfacedoesn't hurt, either. With its repositioning as a business package, PageMaker is likely to stick around for some time as Adobe's lesscomprehensive desktop publishing application. That should give interested users time to decide if they need InDesign's new features, or simply to wait until their local service bureaus start incorporating InDesign into their workfiow. But in the end, it comes down to the showdown with QuarkXPress. I wouldn't quite say InDesign is the Quark-killer it set out to be; after afi. software is a moving target, and QuarkXPress 5.0 has only just seen the light of day, nearly two months after the debut of InDesign 2.0.

created automatically without interfering

The game is far from over, but at the very

with speficheck or search and replace functions. There's also the Paragraph

least Adobe's flagship design product «an hold its own quite respectably. CI

QuarkXPress. (It's always been a mystery to me that these programs, ostensibly for

page layout duties, could for so longlag

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B.C.-based Totally Hip Software,is one of the most innovative and useful pieces of software to come around in a long time. The interface is so easy to learn and use it deserves to be a part of Apple's "iApplication" family. With it, you am create cross-platform slideshows that include buttons, music. and colourful

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that verigesrequests for digital certifiates. Spyware: Softwareinstalled on an unsuspecting user's mmputer for the purposeof spying. Somespyware programsrecord keystrokes. Others aptureandstore imagesfrom the monsor at preset intervalssoanother party cansee everythingtheunsuspecri ngusersaw,Advanced spywareprogramscan email the aptured data to the spy.Spyware e rnvorbte to theuser. TCP:Transport control protocol. Messagesare diwdedinto individual units of dataknown as packets.TCPmaintamsrontrol of these data • packetssothey canbe routed effidently around

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NAT:Networkaddresstranslation-translating an IP addressof onenetwork to a different IP

theInternet. TCP/IP:Transport control protocol/Internet protocol. VPN:Virtual privatenetverk. Using encryption ' technology ontve computers to sendand receive privateinformation over a public network, suchasthe Internet Often referred to as a "VPNtunriel."

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The end result can look like an application but is actuallyjust making clever use of QuickTime's scripting, sprite, and

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Canada trails in key e-biz areas: report

Managing your paper Scansoft helps digitize and organize documents and forms Dy DaveChappella

you to look for them. We recently looked at two paper management products I' rom Scsnsoit:PaperPort Deluxe 4 and Omniform Premium S.

emem ber the promise of the

paperless otttcct Futurists told us we would run everything dectmnically, and printers would be used sparingly, if at all. Paper, filing cabinets,

Called Fest Fo/ward 3.0/ Piointaining the

and storage borne would become obsolete. Well, it's 2002, and we' re still denuding forests to print out our forms, correspondence, and even really cool Web pages. But there are some alternatives if your budget or conscience motivates

htomentum,the report earned kudosfrom

paperpurt Deluxe Lo Fram:Scsmoit wwwscansoitmnf Price:USS99 indudes:oneTest subsaiption Io Pape/Port Onlinewith 29 MBonline stetage. W hen V i sioneer i n t roduced t h e PaperPortsystem for the Mac several years ago, we considered it something of

a breakthrough. It included a small sheet-fed scanner that was just slightly bigger than the cardboard core of a paper towel roll. The software allowed you to store images and documents as thumbnails, and it even olfered a nifty Continued onpage 66

Fill just about anything

p ack e d with handy tools for making your dRy more productive 2nd y our d ocuments m o r e attractive. This month, I' ve gathered up some of my favourite tools, sll of which are smart 2nd useful and not, generagy, well understood.

The Fill Etfcds option in the Format dialogue is used with Word AuioShspe objects Io fil l c lcnients with gradient

fills, patterns, and even images. Using the Fig Effects, you can create circular or just about any image shape imaginable for your documents. To do this, use a shape from the Drawing Ioolbar 2nd draw the shape in your document. The shape can be any BCS LFSnt~o

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as a whole the sector continues to lag behindthe SNE e-business adoption rate in the U.S. According to the study, Canadiane-commerce net USS26A bggon last year, a 69 percent increase aver the previous year's net of USS15.6 billion. The study also suggests that Canada's e-business"brand" is gaining momentum in the global economy, but still has quite Continued onpage 68

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inthe globalInterneteconomy. The report's authors found that more and more Canadian small to mid-size enterprises (SNEs) are going online, but

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has helped Canada set ambitious targets

and acted as a catal yst to ensure we becomea leader in the Internet economy," he said in a reiease. The report, available on the Indushy CanadaWebsite (wwwicgcrs/), made observations and rec-

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Industry Minister Allan Rock. "I would lik e to commend the E-

ommendationsto further Canada's place

Cool Word tools 7Qfd IS iar/I

n Narch, the Canadian E-Business Opportunities RoundtabU released its final report on e-business in Canada.

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"Nobody told me there was a virus attached to that email."

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Managingyanr paper

HP's PrecisionScan Pm scanning utility. Clicking on the Return button after scanning with PrecisionScan took us back into PaperPort. From there we could do pretty much anything we wanted with the scan; for example, import s canned d ocuments i nt o Wo r d (PaperPort includes optical character recognition~ r O CR — software, discussed in more detail later in this article), and images into a mail program or

Continuedfrom pagedd method of stacking multi-page documents so they would show up on screen as a stacked thumbnail with navigation arrows to turn the pages. Visioneer has gone on to concentrate on scanner hardware, and Scansoft, fortnerly a division of X erox, has the Paper Port software in its portfo! io. PaperPort works with Windows 9x, NT, 2000, or XP, and needs a system powered by at least a Pentium or equivalent CPU, with a CD-ROM drive, SVGA monitor, 64 MB RAM, and 80 MB disk space. The software supports more than a dozen scanner makes out of the box, including the Hewlett-Packard Scan)et 5370C we used for testing, connected to

image-editing sofiware. The software's ability to stack thumb-

nail s to save desktop space has been retained. Stacking is simple: drag one page icon onto another, and as with real paperon a desk surface.the images form

a stack. Navigation arrowsappear below any multi-page thumbnail, that allow you to accesseach page in the stack One of the biggest barriers to sharing

a PC running Windows98.

6les is the number of different applica-

A thorough manual in Acrobat PDF format is included on the CD. As a version 8.0 product, it's not surprising that the interface is mature. For example, toolbars are laid out for easy use and mouse rollovers indicate the function of each button. PaperPort worked seamlessly with

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In our virus-ridden world however, emsil attachments with EXE extensions (which such self-executing viewers often use) are untrustworthy. PaperPort circumvents this by saving its self-viewing files in a format that uses a MAX file extension. OCR is the software technology that interprets letterforms on a scanned page into correct alphanumeric characters, which can then be imported into a word processor or spreadsheet. The OCR capabilities of PaperPort are very impremive, which is not too surprising, considering that ScanSoft also owns OmniPage and TextBridge,two leading OCR standalone packages. Most of our the test pages that were scanned with the OCR software were very accurate. However. no OCR soft-

tions and versions available for creating a document. Unless the people you are sending a 6le to have the same software or the correct translation 6lter, there is no guarantee that they will be able to open your document. One solution is to

ware is perfect (yet). By importing these

make a 6le self-executing, so a viewer is

For managing images, Paper Port

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text documents into a word processor, though. we were able to correct the few OCR errors. Overall, even with OCR corrections, this was much faster than

retyping theentire document manually.

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NET WO R K I NG

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SVGA curd; 1.44 MB floppy; I dB IT SOUND,2 S/I P: IOGB llnlh nacre Keybowdt 2

years pans and 5 years labour wsr/Iutly.

Intel Celeron 850 intel Celeron 900 Intel Pentium III 800

$519 $529 $639

intel Pentium ill 933

$659

Intel Pentium ill 1 000 Intel Pentium 4 l. 4G Intel Pentium 4 1.6G Intel Pentium 4 1.7G

$689 $799

UPGRADE YOUR PENTIUM sys lo ..Inml Pentium il 233 Intel Pentium I I 400

*MO DURON 850 AMD DU RON 900

AMD THUNDERBIRD 900 AMD THUNDERBIRD 1000 AMD THUNDERBIRD 1200 Intel Pentium 1.0 Celemn intelPentium I.) Celeron Intel Penthun 1.2 Celen/n Intel Pcnnum I. 3 Celcron Intel Pentium ul I OOOA Intel Pctuium HI 1.13

heel Pemium m I ad Intel Pemium IV 1.6G (128/256) Intel Pentium IV 1.7(t (128/2561 Irsel Pentium IV I.EG (128/256) Intel Peatium IV I.OG (128/256) Intel Pcntium IV 2 G (128/256)

$199

$259 $269 5279

$339 $379 $399 $299 $309 $319 $329

5429 $489 $549 $499/S39 $539/579

$S89/629 $659/699 $779/819

alt uyarsdcs lcdak CPU, salecssnkrss,s4 MB

AMD DURON 850

$25/35 $35/4$ $89

AMD DURON 900 AMD THUNDERBIRD 900 AMD THUNDERBIRD 1000 AMD THUNDERBIRD 1200 Intel Pentium 75/90((ISF D) Intel Pentium 166/200MMX Intel Penlium li 350 Intel Pentium 206/366/466 CELERON Intel Pcmium SEIVEOO CF LERON imel Pcntium 1000 CELERON Intel Pentium I. I CELERON

$99

Intel Pcntium 1.2CELERON tuel Pcntium 1.3CELERON

$149

intel Pentium El I OOOA Intel Penlium ln 1.13 Intel Pentium I V 1.6G/1. 7G Intel Pcntium IV 1.8G/1.9G

$129 $150 $189

sin'm Sdo/$9 $130 SSO/60/79 $89/99

$129 $139 $159 S 69 $319 $249/$280 $339/$400

$159 $229 $199 $259 $169 $169

$179 $129 $129

$2 $19/Sl S $10 $45 $60 $79 $139

I MB RAM (30PIN) 4MB RAM 30-PIN/72PIN EMB EDO RAM (72 PIN) 16MB EDO RAM (12-PIN) 32MB EDO RAM(12-PIN) 128MB DDR RAM 256MB DDR RAM 64MB SD RAM 128MB SD RAM 256MB SD RAM S12MB SD RAM

545 $69 $109

$239

HA R D D R I V E S - -.ri, $19 $129 $139 $149

20GB HARD DISK 40 (in HARD DISK 60OB HARD DISK 80 GB HARD DISK 10 GB HARD DISK (notebook) 20 GB HARD DISK(™retook) I 44 MB FIX)PPY

$189 $229 $179 $190

$25 $149

LSIXI FLOPPY

15" VIEWSONIC VOI $0 TFT IT' VIEWSONIC E70

S729

17" VIEWSOFSC E70F 17" VIEWSONIC PF77S

$349 $499 $629

$299

IFS/IEWSONIC PF790 19"VIEWSONIC P95F

$769

19"NFC 9$F MONITOR 17"NFC AS70 MONfTOR

$439

5259 $280 $1050 $$99 $99

17"NEC ASTSF MONITOR

16 MB ATI ALI. IN WON DF R 128

32 MB XPERT 2000 AGP 64 MB RADEON 7500 AI WONDER 32 MB TNT2 AGP roREA ss MB orroltclo Mxsce roREA64MBoaroRcr Mxssn FOREA ss MB OEFORCF) MXswt TV/util Anus 97100 PRO PURE 33MBOrs MX400 AEUS WlW Tl PURE 33 MB Orl Ols Anus V73ns 71 DELUXE 3 MB 07201s

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Sauwl Blaster 16

SaundBlnstcr 128 Soundblsslcr DIGITAL LIVE 5.1 Stnmdbbtsmr AUDIGY PI-ATINUM Sotmdbiauer AUOIGY X-GAMER

Souadbbtstm AUDIGY MP3

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' " ty u $20.00 $49.00 $99.00 $99.00

$130

slee s)nc 523C

$49

$49 $59 $69

$299 $169 $169

N E T W O R K I N G C A R DS ROUT ER Ftbemet Adapter 10/100 Mbps

$25/3S

PCMCA Ethernet CARD IO/100 10 Base-T Ethernet Hub 5/S /24PORT LINKSYS 4 PORTS ROUTER

$99

D-LINK GATEWAY Ik ARE WAI.L

LinksysWhcless 4 pon Router

Linksys Wtmless PC Cmd Linksys Wireness PCI Card Adyt

Systems include: 0

I NT E L PENTIUM IV I.SGHZCPU MOTHERBOARD I 0 GB IIARD DISK

I T ' M O NITOR 128MB RAM MIDI TOWER CASE; 32 MB 7N72 Vi OEO CARO 52X CD ROM 16BIT SOUND CARD 568 FAX MODEM

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MOUSE, WIN95-KEYBOARDI

2 years parts aad 5 years labour warranty. P ENTIUM 1000 CELERD N $7 9 9 PENTIUM I.l CELERO N $809 PENTIUM I l l 1000 $919 PENTIUM Il l 1.6G + $20 PENTIU M I V 1.7G + $60 PENTIUM I V I .SG + $110 PENTIU M I V 1.9G + SISO PENTIUM IV 2G + $370

' CD-ROIVI DR I V E S d t K I T S ' $2X CD ROM 16X DVD

$69

SOX CD ItOM EXTERNAL I EX IOX40 LG CDRW

$179

24X I OX40 LG CDRW

$119 $149 $159

24X I OX40 PLF XTOR CDRW 40X12X40 PLEXTOR CDRW

$189 $249 $299

C ANON N670U SCANNE R

$ 10 9

A RTEC ULTIMA 2000 (USB)

$10 0

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C/LSEt K K Y S O / LRly (VIOUSE

NITOR

17" NFC 1100V LCD MONITOR 15 SAMSUNG 570V LCD IS" MONITOR(USED) 17" MONITOR(USED)

BMB S3 AGP 4MB ATI ALL IN WONDER (USED)

$999 0

BO A R D

ASUS PENllUM CUV4XC ASUS ATV133 M/0 ASUS P48333 M/0 INTEI. P4 SSOGBC M/0 ECS P4VXMS M/0 PC-WAVE M9201.R M/0 AMPTRON 925LMSD M/0 A-TREND PENTIUM lil M/0 AMPT RON M758 M/0

S YST E M

$889

ZIP DRIVE INT IOGB NARD DISK

C PU C H I P S 4$6DX66/100(l/SED) IBM MX PR 166/200(USED)

M A I N

INTEL P ENTIU M I V

$849

U P G R A 0 K dk: P A R T S U PG R A D E S Y S T E M S

S PEC I A L

540/es/03

$199 $189 $449 $199 $79

Midi Tower Care ATX Midi Tower Caw ATX P4 Midi Tower Case

$49

104 WIN95 Keyboard M..S Keyboard

$15 $49

$69 $79

Logitcch PS2 Keyboard Logitech iTouch Keyboard Serial/ PS2 Mouse Logitech PS2 Mouse Logitmh Optical Mouse

$25 $49 $15

$25 549

CANON 8200 CANON S300 Hewlcn Pecksnl HP-1100

$109

Brother Laser HL-760

$449 $109

EPSON STYLUS 580 EPSON STYLUS '/ll

NOT E S O 'O K

$169

$579

$159

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TOSHIBA PORTEGE300CT TOSHIBA 430 IBM THINKPAD 39011 ACER 390CX

$ 6 50 $5$0 SSSO $$$0

400W SubWoofer Sycakers SOOW SubwooferSyeskers IOOW specter Altec Lansing ACS21W Altec Lansing AVS 200W Ahee Lansing AVS300W Altec Lansing AVSSOOW

$39 $69 $1$ $49 $$9

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wnwransdsmmputet.mm THE COMFUIERPAPER GREATERlDRONlo EOmON MRY 2002 67

~ SMAL L O F FICE TEC H N O L O G Y n

managingyour paper Continuedfrom page 66 disk space. Internet access and internet Explorer 5.0 or higher are required for publishing forms and retrieving data &om wwweamniionn.com. Over a dozen scanner makes are supported. We installed OmniForm on the same Windows 98 test system used for PaperPort 8 test, and used the same HP scanner. The OmniForm wizard bung the system after an initial scan, which required a reboot. but that proved to be an isolated problem. In case you are not familiar with forms software, depending on the pro-

HTML, and RTF. For maximum versatility, a form can be saved in all formats. A flat-file database can be created for each form, with up to 10.000 fined records per database, according to documentation. Once forms are Sled in, the data can be searched. Omniform supports online firrms. By

publishing a form on a Web page, users can collect data &om any visitor who

fills in a Web-based form. When Omniform isopened you can create a new form or work with an existing one. As part of our tests, we scanned in an existing form, following which the software opens a Proofgeader wizard that highlights an the blank fields of the

gram, you would be able to do some or

form in yellow.

all of the following: design forms electronicany, convert paper forms into electronic ones, process completed paper forms e(«ctronically by scanning them into the software, and/or design and accept data electronicany without going thmugh the paper form stage. Omniform allows users to b oth design forms and to convert existing forms in an electronic format, induding OmniForm. M ailable Filler, PDF,

When the Form Image button is cncked the actual form image is displayedin a lower window, allowing you to check the electronic version against

Canadatrails in keyo.biz areas:report Continuedfrom page64

U.S. corporate tax rates. • EnableCanadian e-business startups to

attr act and retain talented employees a way to go in catching up with other

by changing the tax treatment ofstock

options.

developed nations.

Canada has moved up in the world,

• Expand use ofRRSPs forearly-stage ven-

ture employees.

though,climbing to the number three fiom

the number four spot in worldwide e-readinm, ranked by the EconomistIntelligence Unit andPyramid Research. However, westill

• Tax deductibility of student loan princi-

trail in networked readiness, ranking 12th outof75 nations,according to a study out

gesti ons,some ofwhich have already seen a responsefrom governmentin theform of

oftheCenterforInternational Deretopment

lowered tax rates. Also mentioned is the

at Harvard, and the World Economic Forum.

need for high-speed broadband Internet

Overall, Canadians are accessing the Internet raore percapita than any other67

accessto the approximately 80 percent of communities that are currently not served. A brief mention' is made of the "brain

nation (the seven largest industrialized

countries, agroup that includes3apan, Great Britain, the U.S., France, Germany, and Ital y).The reportsites that in 2000, 63 percentofCanadian businesseswere online. However, in connectivity, Canadian small

paL FastFonrard 3.0 makes many other sug-

drain " to the U.S.. with suggestions of how to increase the flow of skilled workers enterin g the country.

The Canadian governm ent is urged to put even mare focus on offering govern-

the paper originaL

businessescontinue to trail the equivalent

The software includes some design automation tools. For example. field numbering can be done manually or automatically. Also. text formatting can be copied from one text object toanother with the Text Formatting tool. 0

sectorin the U.S.,with amund 50 percent

ment services online. The report's authors notethat 73 percent of Canadians feel

online, as compared to 77 percent of small

that putting services and information

businessesconnected in the U5.

online is a good use of tax dollars, and a

The report offers a number of sugges-

similar number, 77 percent, fee( that gov-

Uons,aimed mostly atgovernment,to foster Canadian e-business growth, incWding: • Narrow the gap between Canadian and

ernment services online will improve the way Canadians interact with government. —CanadaComputes.cam

SMALLBUSINESS COMPETITION

Enteronlineat wwam(crosofkcanachnatfsbc

BROUGHTTOYOUBYMICROSOFTCANADACO.ANDTHECOMPUTERPAPER

l . Company Name:

Enter today at www.microsoft.ca/technet/sbc

to answerthe following: 2. Contact Information (Naare,position, phone,fax,

address,andemail):

Microsoft CanadaCo.and TheComputer Paperare hosting a competition for an ITinfrastructure renovation featuring Microsoft' Small BusinessServer 2000- the network solution for small business. Ii your companyis a small business looking for the right te;hnolagyto enableyee totake advantage oi the Interne, strengthen customer relationships aad improvecompanyproductivity-this carnpetifiaa is for you. Simplycomplete the submission form belowor visit www.micr oson.ca/techaet/sbcto makea submi ssion online.Ag entries mustke received by II:59 p.nL Nay31,2002. Thewinner will receive a prize packagethat will include hardware, software (Microsoft Small BusinessServer 2000) and implementation aadservices providedbyaMicrosoft Certified Partner.

3. CompanyDescription: 4. Describeyour current ITeuviranraent (typeof network, numberof PCs,networkand client software and

SMAll BUSINES SCDNPETITIDNBrought ToTeugy niarasoft Canada Co.andme Computer Paper - TermsandCoaditioas

whatproducts? How areyou usingtheseproducts

appl icationsused,Internetconnection(high-speed or dial-up)). 5.Doyou havesomeoneon staffwhomanagesyourIT environment?

8.DoyeucurrentlyuseanyMicrosofttechnologies?Ifyes,

z No purchesenecessary. To w @Iree w Iha campebl'en, a psrtidpanl must be n leasl 18 yearsokl and a rasdenl e canada Any potenhal parbapelt who 5 an enpvm. d Mcrosafl corporal' or Meesall canada co. ('Micrasallv, and n tooled companes,adveestng~e s , award supple+ ar alber repwsentalnar ar member n the espedi've «nmedele smiles of such ~ and anyee wkh whom such empbpes are dammed a ineleble n psrbapale in the pmgram 2.Theprize for the compebbon nil w a smaN hniness tchndogy rsnwaNon package ecludeg hardware, wltware and mdenwaatwn and services pronded w a Microsafi certad partner Total prm value nal n excead s10000 can 3.tnlrescan be submit!ed br nial ar dadroneallr an www meesoll.csllschnellsbc one subm'ssbn per company anlr. McrmoN 8 nol pon5ible w enlnas Ihatarebsl, an. deslraysd ar misdvaded The dewlhne [or subml6ng m enlry e 1 r ss am. onl4y 3z 2002, a)The amer wh be dctemined w e panel e Microsoft and The campuler paper employ (the panel" > Thepanel fall renew aei denly asch entry am ~ o ne winner baml on Ihe submssen thai teel demonslrates how that business, based on n cunent n emnnamenl, can seaer uke advsnlage e lie

andwhat benefit haveyoureceivedfromusingthem? 7.Whydoesyourcompanyneedatechnol ogyrenovatiord

Internet, weng5an cheer l a4cnshipsand snprovecompany produdn4y w nesveg a small bmus echnobgy enovabonfsslunng Mzmsolla smsr ausness

gr mail yoorsubmisiion lo:

server 2000. The deceon u the panel will w cansKkted fesl and nm ns 4.The pnme a ren-Irar6fersble and no cash sltemalnes wN w provkkd s. ey enlenng, w Ixvrcipam ayee n abide w Ihese termsand candeons. Nl envies becomeIt» property e M~ a nd The computer paper and wll nal be reined. s. To

Small gesiasssCompetition, Hill aed gaeniteaCanada, 1380-55Netcaiiesheet,Ottawa,Oatado RIP6LS

receve Iha Ivile Ihe wmner wUberequired lo sign a declsraten ae (elmorelo m confirm campliance wtlh these lory au condNons; tn retake M cmsofl and The campuler paper framall sabNy. n) sccepl the prie a5 need, and tn aesenl lo Ihe use of the weners name, address, Iveness, mageand(or ployment shay

update?

8.Whatareyourobjectivesforbusinessgrowth?

for vUvvzr purposCSNlall flied ulte INcfe5alt ills The ColllpulN mls It 58IW5Olt nrll, e tu OpbNI, IO PUIAShIlls Bh&d AKlrtCrA rhyme, addr8ts, ph0lagt8ph,

likened, «face.slaltment ar ployment sley wilhoul furlher compensaten a Ihe award redDani r. The pragram v surna n at appv:able bdersl, pmencw and

municipal lawsandregulalions. vied wtwe prahibked a. The namesd the pnzenclpknl wl be posled an the MicrceHIweb ale located e wwwmkneoft caltech. new@ The computw paper web sle wwwcanadaampulescom and e Ihe July issue e The computer paperand tv fatly e publicabons n Mcrosafl snd The computer paperassumesno mpansalnr for any error, am@ san, inlenupbon, dekken, defect, delay e aperaron or transmswe, cammunicalens hne failure, Nell ar desvuctke a ar unautferized slteralen of theEnlnes. Meosos and Theccmputer paper m nol <espanssle for Id any problems orlechneaf matuncbonsor any ClpllOI% IICIWNk IX Nit%, CtNlpIdSI Oll-4flt SplRfllS, 58fVBfS, IK pAMdCIS, CNllpUm 8QupllNII, SOIIWlm (Illa' u lfUf8 u mr NIIN8 5IIIAIISStNISa w ll!CIAOsw

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file again. and can't come directly from the Clip Art Gallery. However, if you have an image in the Clip Art gallery, choose it, right-click

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When you insert an image or clip art into your document you can set Word to wrap the text around the image by selecting the image and choosing a Text wrap option from the picture toolbar. If you choose the tight option, the text will wrap closely around the image, even if the image shape is circular or triangular. The image is buffered by a special wrapping shape that is drawn around it. This shape can be edited. To do this, click the shape and choose Edit Wrap Points from the Text Wrapping options on the Picture toolbar. The nodes that affect the text flow will appear and you can drag them with your mouse in or out to change the wrap shape. Click on the line in any position and you can add a node. To remove a node, hold the Control key as you click on the node. You can also alter the wrap points on photos and other types of images so you can, for example, create shaped text over the top of a photograph.

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on it, and select Copy. Open your graphics software or paint program and paste it into it before saving the image as a BMP file. It may also pay to check aspect ratio of the image you plan to use to make sure it's OK for the shape you' re using. Aspect Ratio is the relationship between an image's height and its width — a perfect square has a I:I aspect ratio and an image that is twice as wide as it is high has a I:2 aspect ratio. To 6nd these measurements for any shape, including a freeform shape, right-click the shape and choose Format AutoShape. Select the Size tab, then read the dimensions from the dialogue. If an image is approximately the same aspect ratio as the shape you will be putting it into, it won't be skewed when you add it. To add the image to the shape, right click the shape and choose Format AutoShape, Lines and Colors tab. From the Fill Color dropdown list, choose Fill Effects, and fifi the shape with a gradient 6ll, pattern, or image if you want. To use an image choose Picture, Select Picture,

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Se Iuiumoll KnowledgeBasecanlains agreat maao youcanuseto print asample of agyaur fonts. then locate the image. Click Insert, then OK. In addition to filling unusual shapes, you can fill a text box, then type text over it for an interesting elfect. If the image is too dark under the text, right-click and choose Format AutoShape, Colors, Lines tab, and increase the value on t he Transparency slider (the higher the value, the lighter the image will appeardisappearing entirely at 100 percent). Although it's not possible to fdl a table with a background image or a gradient, you can get the same effect if you add a text box or rectangle filled with the image or gradient behind the table. To do this, with the text box or rectangle created and fiiled as detailed above, right-click i t a n d c h oose Format AutoShape, then Layout. Choose the Behind text option and drag the object so it is the same size as the table.

Picture preview You may have noticed that choosing a filename in the File Open dialogue will sometimes display a small thumbnail view of the document in the preview window, whereas some other documents simply show a few lines of type. T his option i s controlled by t he Document Properties. which you can change by choosing File, then Properties. In the Summary tab, there is an option to Save Preview Picture, which will save a preview image or small thumbnail of the 6rst page of the file with the 6le itself. If selected for a 6le, you'6 see the preview image in place of the text when you next select the file in the File Open dialogue. You can enable or disable this feature on a document by document basis. The current default setting for it is stored in yow NormaLdotfile so you can change it permanently for all new documents if

Itukiug text boxes One feature that recent versions of Word have borrowed from desktop publishing software is the abiTity to create text boxes that can be linked together so text flows from one to the next. This is useful for newsletters, allowing a story to start on one page and continue on another. To link text boxes, you must 6rst create them and import text into the box in which you want the story to start. Select the text in the 6rst text box and click the Create Text Box Link button on the Text Box toolbar. The pointer will change to an upright pitcher, after which Continued on page 87

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E m e r g i n g Tr e n d s

Faster components

make faster computers t's no surprise that every time you turn around, there's a newer and faster processor on the market. But while processors get most of the publicity, the speed and quality of other components that make up a typical computer are also improving. Here's some of what's new.

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An update on the mother of all components By SeanCannlhers ince we last looked at motherboards in the December 2001 issue, there have been a few developments and new products worth noting. As before. we divide the products into those designed for Athlon and those designed for Pentium processors.

Pmcessors gel fas(er AMD Athlon XP 2100+I Continuing with its performance-based nomenclature, AMD has introduced the newest of its processors, the 1.73 GHz Athlon XP 2100+. The processor is simply a speed step in the Athlon XP line, and offers no new technology over the 2000+. The only thing you'U notice is that the organic packaging is now AMD-corporate green instead of the brownish colour sported by previous Athlon XP processors. The processor is available in Socket A format, and runs on a 266 MHz frontside bus. The processors will cost US$420 in quantities of 1,000. Other AMD products: AMD has also introduced a new multiprocessor version of the 2000+, dubbed the Athlon MP 2000+, which is designed for higher-

Motherboard redux

Albion moglerboards

iatal Paanmn • Baanane&4l end workstations. Though the Athlon MP 2000+ can be used by itself. its design allows it to handle a greater processing load, and it's more expensive than the Athlon XP 2000+ single CPU (US$415 versus USS339 for the single, both in 1,000 quantities). There's also a new mobile processor in the AMD lineup, the Athlon 4 1600+, which will check in at a price of US$380 in quantities of

AMD Duccn 850

Pcchlpa Malo

128 pcl 33 RAM 2OG ATA-IO o HDD 48X CD-Rom/Floppy 32MS ONBOARD Video I &BIT ONBOARD Sound

Integrated I 0/Ion NIC 5&K AMA Modem ATX 3OOW Case Wln98 KB/Mice/Specke

N~TEBQf2K CS I-BUDDY 31850 enllum 4 1. 6 56 DDTd2OG HDD 15. 'I TFT/DVD USB2.0/ILINK1394

1.000. The Athlon 4 is a speed step from the previous 1500+ model, and continues to olfer AMD PowerNow! technolo-

gy for longer battery life. Going to 0.13 microns: There's also been a buzz about the next-generation Athlon, which will Anally make the leap to a 0.13-micron manufacturing pmcess (the current generation of processors Continued on page84

VIA I Giga Pro VIA Vtl SS 128 pe t 33 AAM 2OG ATA- I Oo HDD 8 2X CD-Rom/Flopp y BMB ONBOARD Video I &BIT ONBOARD Bund

Because testing for this report began before the faster 2100+ chips were available, we tested aUboards with the Athlon XP 1900+, the processor we started our testing with. Of course, if you used the newer 2000+ or 2100+ processors. scores would be slightly higher. AU the boards were loaded up with 256 MB oftheappropriate typeofRAM: the DDR came Aom Crucial (wwwauoai.com), and PC133 SDRAM was supplied by Kingston (wwwkingnon.com).

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166

O~ffice od 5

rk 2001

VIAApollo KT266AchipseL 5ocket A Compatiblewith Athlonand Duron, AthlonXPready.

• • • •

One AGP And six PCIMO E. Four sion for DDR SDRAM. Highpoint ATA/ 100RA)Omntroller. Mounting holesbi at dgerent than on same ether AlX boards(boord i)self mayrest against mountingpoinls Onthe Gse). Apart from a potential issue with the mounting holes, the KR7A-RAID board is pretty good —just pop a bit of black

electrical tape over any built-in mounting bumps and you should be safe. There are plenty of slots for add-in cards and RAM, and the onboard RAID is a nice addition. The scoresaren't the best of the bunch, but they' re still very solid.

IWIUXPSSSC From:)will USACorp. www.iwillussmm

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• Compatible with Athlon Ind Duron, Athlon XP-

ready. • ATA/133 drive interface. • Highpoinl ATA/ 133RAIDcontroller. CompIBl)le withODR333, ond basthree slols. • Onboard 5.1 digital audio (indudesbracket) ond SImepoIL • IDE cablemme s wilh pull tabs for easy remmi41without slressingthe wires inside.

• One GP A andRvePCIslots. This is probably the most interesting board we looked at this time around. It includes at least two technologiesDDR333 and ATA/133 —we've yet to see elsewhere. The ATA/l33 worked just fine, both on the main IDE chain and on the RAID. However, because it's built in. you' ll still have a 137 GB capacity cap for your hard drives. The DDR333 was a bit more mysterious: the board handled our test samples just fine, but the BIOS had no clear indication of the speed of the DDIL It's still one of the more fully featured boards. and the automatic driver install was pretty slick

SONIO SpscswSIker M(OS'-U From:ShuAleInc. www cenBlker.cpm Intemel con)Macreation t~t l « d 5 mark2001 Via Apollo KT266Achipset.

178 182 180

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Socket A Compatible with Atblun and Duron. One AOP endsis PCIslots. Four slots for DDR SDRAEL Highpuint ATA/ 155RAIDcuntroller. Onbnsrd 5.1 audio (indudes bracket for sub-

lots of PCI and RAM slots, as weU as onboard audio and a RAID controller. If you have a problem, it may be Rnding these boards at retail, as the distribution in Canada can be a bit sparse.

woofer)andgameport.

SoyoKTVORAC SON Plus

• grsckel included for two addiliunal USBparis. The Spacewalker board is also built around Via's KT266A chipset, but it turns in a better score than the others, something Shuttle boards often do. The configuration looks pretty good, with

From:SoyoComputer Inc.

www usa.mm Internetcontentaealign ONce od

170 171

• Socket A • Compatible with Athhn and Dufon. • Three slots for DDR SDRAAL • One AGP and five PCI slots. • Twn RAID cnnnectgm • Onbusrd 10/100 Edfemet • Onbuerd 5.1 digital audio. We looked at the Soyo K7V DRAGON last time around, and this is a regnement of the previous version. As before, the DRAGON stands for the features on the

vides pretty solid p erformance al around, and the DRAGON features add up to a pretty good al-in-one value.

Soyo SY-XTVTAPro Fmm:Snyo ComputerInc. www use.com

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Mogierboardredux Continuedfrom page75 • Compatible with Athlon and Dumn. • Three slots for SDRA M. • One AGP, one ISA,and five PCIslots. OnboerdAC97eudio. • Jumpers Preconfigured for Duron (200 MHz front-sidebus). Taking a look at the SDRAM side of the equation, we have this board. Because it' s

an S DRAM board i t c o mes prejumpered for usewith a Duron chip (the reasoning being that Athlon users will want to use a DDR board), but you can drop in an Athlon easily enough. As expected. the performance drops fairly noticeably when you team up the Athlon with SDRAM, but the performance is still pretty good. The board comes with onboard audio, and still features one ISA

slot for usewith older add-in cards.

Pentium 4 mothefboards

TLJauTrinity KT-A From:TyenComputer Corp. www. n.com

Internetcontentcreation

162 161 161

Office roduciiv 5 maik2001 • VIA Apollo KT133A chipset • Socket A. • Three slots for SDRA M. • One ISA, oneAGP,and six PCIslots.

MB of the appropriate type of memory: both PC800 RD RAM an d P C ! 33 SDRAM came from K ingston, and Crucial supplied the 266 MHZ DDT

• No onbosrd audio.

Checkthe settings!

ne ofthe boards we used this time around, through no fault ofits own, helped illustrate something we know instinctively but don't think about until it jumps up and bites us: even a siight misconfigumtion in your Windows installation or BIOS

settings can compromise performance. Ourtest bench uses an 15-120 drive instead ofa floppy, and we typically turn off all unwanted components (serial ports, gameport, etc) to achievebest performance during benchmarking.Atone pointduring oursetup we had to clearthe Cis105,erasing those settings and going back to the board's defaults, which wasn'tcaught.Although everything looked fine during Windows and Sysmark setup, we were getting consistently bad benchmarking results. When we caught the problem, reinstalled everything, and rebenched the system, the scores went up 30 points.Though it

wasan annoyance,it'sa good lesson foranyone who is building a system: make sure you have everything configured for efficiency, or you may be sacriTicing system performance! —Sean Carruthers

• Compatible with boih Athion and Duron. • Jumpers Preconfigured for Duron (200 MHz front-sidebus).

From:Abit Ltd.

wwwabit-use.com Internetcontentaeifion

154 158 171

5 maik2OOI Intel 850 rhipset • Socket 478. • Four slob for RDRA M. • One AGP slot with retention dip, five PCI,and one CNRslot • Indudes Abit's own Hot Rod100Pro RAID (two

sockeu). Continued on page78

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Another look at the SDRAM side of Athlon, Tysn's Trinity KT-A also comes pre-jumpered for Duron, but it's easy enough to set it up for Athlon too. The performance here is a bit better than the Soyo board, but still markedly lower than a DDR board. This one skips the onboard audio but adds another PCI slot, as well as including an ISA slot for older cards. If you need to stick with SDRAM or require at least one ISA slot, this board certainly looks good.

SLINNY CONIl'UTKRS LTEk •

gain, as these tests were done over the span of a few months, all osrds were tested with the older Willamette 2GHz Pentium 4. Moving up to any of the Northwood-based CPUs (2.0, 2.2, or 2,4 GHz) would increase these benchmarking numbers accordingly. All boards were tested with 256

• W eb Page Design • Software Configuratio

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Rf(etherheerd redux

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164 145 154

5 mslk2001

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• Onbosrd AC97 audio; gamepcrt available on ihdudedbracket. • Requires ATX, I2V, andAUXpower connectors. • Built in POST code display LEOfor Iroublelhooting booteno/s.

risc pKr Aenocmr

The TH70-RAID is one of Abit's Pentium 4 boards, and while it looks pretty normal in most respects,one thing that standsout immediately is the little LED POSI'-code display, which indicates the status of the system. This is especially helpful if you've run into problems, and you' re not sure what the ermr is. It lets you know why the board may not bebooting properly, which will save time, especially if you' re asystem builder and time is at a premium. The only pmblenu this one uses more costly RDRAM. The big benegh RDRAM shows its performance benegts over SDRAM and DDR at higher dock speeds,and this board comesthrough, turning in the best score of the Pentium 4 boardsthis month.

Intel 845chiptet Socket478. • One AGP slot wilh retenlion clip, aswell as one CNRsnd fwePCIsiotk • Onbosrd AC97audioandgsmepoit • Three slots for SORA M. • Requir esAIX,12V,andAUXpowerccnaectctk Front-sidebuscan beoveidccked from 400 MHz to992 MHz(could be handy fcr forthcomingprocessors using s higher bui speed). Again, you can see the performance difference when you drop down to standard SDRAM by looking at this board's scores. They' re still OK, but the o(Rce productivity component takes a pretty substantial slide when compared to the scoresbeing generated by theAthion KP processors. They' re not Far off the DDRgenerated Pentium 4 scores, though. The congguration of the slots is pretty standard, though the overclockability of the bus may make this one worth a closer look for the real enthusiasts.

AapenAXSSSPro

Intel $$6SBG

From:AOpeu,Ihc. wwwaopenznm

From: Intel Corp.

• Three unheard USBpons.

SCAR = • u i~~ >

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Continued on page 80

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For more saving 8 options, check daily updated wee.DytechComputers.corn 7 -Gird 960 S 4 0 0 Intel P4 1.60 $$5$ 7 -Gird 1.3G $ 0 3 0 Intel P4 1.TG $$$9 AthlonXP1TOO 0079 Intel P4 1.$0 $730

Intel P4 1.6G $660 Intel P4 1.TG $709 Intel P4 1.0G $74$

ECS K765A Scanl(266Mhx) ECS P4S5A Maiabcanl Acus P48433-M Board 128M DDR/256M SD(+320) 128M DDR I 256M SD(+329) 128M DDR RAM ECS 32M AGPVideo ECS 32M AGP Visas ECS 32M AGP Video 20G 72Nr HDD I 1.44M FD 20G 72Nr HDD I 1.44M FD 20G HDD /1A4M FDD ATX 300W Casa I CDROM ATX 300W Case I CDROM ATX 300W Case I CDROM 56K Fax Modem 56K Fax Modem 56K Fax Modem Sound 4 Lan onboard Sound 8 Lac an bcmd Sound 6 Laa onboard Compaq Intamat Keyboard CompaqInternetKeyBoard Compaq Iatcmct Kcyecaid PS/2 Suc8 Mouse PS/2 Sect Mouse PS/2 ScrcxMouse 180W Speaker 80W Speaker 180W Speaker

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r a d e Combo 290

Acpsll Malhbcafd + 255M SDRAM + T- Bird 12G CPUc

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17" Refurbished..........139 17" Samsung 750S.....100 17" Samsung 753DF.. 239 19' Samsung 655DF...369

1 r KDS vsn.............'.I gg

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Ccnrcss mouse Opilcal Mouse

$10.00

ava 6 coaw

LG 32'1 0'40...........139 LG CDRW+DVD.....120 Ganartic 16X DVD.....70 Samsuhg 16XDVD...80

Video Cards

19 KDS vs190...........209 Ssvaga2K 64MTvcuL.69 10 KDS Rat ..............339 Gsimcc2 nu200 64M..79

56K USR (Vnh)..........30 56K Cchcxant ( Wm )..19

(with1V cuL... 689)

Gcfcnn2 mx400 64M..09 with TV cut.. 8109

S ~ e eial

Ouron 050 $41S 7 -bird 950 $ 4 5 0 74sfrd 1.26 $499

Intel P4 1.36 $739 Intel P4 1.7G $$2$ Intel P4 1.0G $879

Intel P4 1DG $0$S Intel P4 1.7G $$$9 Intel P4 1.86 $940

Intel P4-1.7 $100$ Intel P4.1.0 $104$ Intel P4-1.0 $1119

Gigabyic P4 Maixbcard Asus P4T or Intel 850 Basal 128MB RDltAel Pcsso '126MBRDRAM PC800 ECS or Acpcn Mcthcibcs Savaga 2K 6481TVcul AG Savage 2K 64MTVcul AGP 128M SCRAM PC133 40G 72Nr HDI 1.44M FD 40G 72Ni HD I 1.44M FD ECS 32M AGP VIDEO P4 300W Case / CDROM P4 300W Casa / CDROM 20G Hard Drive /1 44M FD 56K Fax Modem USR 58K Fax Modem ATX 300W Case I CDROM on Basal Sound Sa Uvc Value 5.1 56K Fax Modem PS/2 Scroll Mouse PI2 Scroll mouse Sound on board / Speaker Compaq Internet Keyboard Compaq Internet Keyboard inte rnalKeyboardIMouse Alice LansingSpeaker Aecc Lancing Speaker

cc i c~

Athlon XP1700 $740 Athlon Xp1000 $039 Intel P4-1.6 $070 Intel P4-1.7 $919 Intel P4-1.8 $S59

1GPrcCPU Athloa Xp1 000 $769 Athlon XP1900 $009 S10.09 14.1' TFT Athlon Xp2000 $070 Ouickcam 10G HD Athloa X$1000 $010 20.00 LanI Madam/ 4 USB Acus ATA266 Mcihsiacanl Asus ATV268-E Malhbaaxl 256M DDR RAMPc2100 128M DDR RAMPc2100 H ~ Plus 128M/CDR $900 Savage 2K 6418TVcut AGP (256MSDRA M+820 ) cr 256M I CDR $1030 Savage 2K 64MTVoui AGP 40G 72Nr HmdDdva 20G /40G......6105/119 7200/ HD /1.44M FD 1.44M Rcppr Drive or 258M I DVD $1000 40G 72()REP Pk ATX 300W Casa I CDROM ATX 300W Case / CDROM 20/40 I 60/SOG USR 56K Fax Modem USR 56K Fax Modem On Beard Sound .. 8 110/130/169/220 15' TFTI 20G I DVDI LAN SB Uvc vslua 5.1 Network Card 256M DDRI Madam/ USB CompaqInternet KeyBoard Ccmpaq Iatcmat Ksrssanl PS/2 Scroll Mouse PS/2 Snail mouse Generic 10/100...... 69.99 Plus Inul P4-1.6G$1690 Ause La//aliis Spaiikar Ance Lancing SpeaRer D4Jnk 10/100.......617.96 USB 10/100..........030.90 or Intel P4-1.8G$1779

70 MAYZ002 THECQMR/IERMFBI CRENealcacuroroiiion wwwcsmdammpuusmm

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www.iwillasa.ram Internetmntentcreohan ~gce rodu ' O

Continued from page 78

165

www.intel.com Internetmnieni creotion

5 r k 2001 • Intel 845 chipset

182 152 166

5 mork2001 • Intel 845D chi psst. Stxket 478. • One AGP ond six PCIslots. • Onboord SoundMAX audio. • Faur USB partc

154

Socket 478. • Three slais for SDRA M. • One AGP ond six PCIslots.

• Onboord Digksl 5.1audio, snd boardcomes with bracketfor rearand subwaaier. • Gsmeport induded. • IDE cablemme s wiih pull-tabs for easy

removalwithout suessingthe wiresinside.

• Onbaord 10/100MbpsBhernet • Two slols for DDR SDRAM. • Requires ATX and 12Vpower connedots. Intel's own DDR-besed chipset for the Pentium 4 is 6nelly here, end this new board incorporates that c hipset. Pitting)y, the Intel board is the one that

givesthe RDRAM board the bestrun for its money, turning in s score that's so dose that it's within grasping distance. The inclusion of audio end Ethernet is 5

nice touch, ss well es s full four USB ports. Thoselooking for good performence snd maximum compatibility will 6nd e compellingsolution here.

• Requires ATX, 12V,and AUXpower connedors. Iwill works with Pentium 4 chips too, end this one provides Iessoneble if not exactly stellar performance. It's another SDRAM board, which is why the scores are a bit lower, but the con6gurstion is pretty good, snd Iwill thoughtfully provides extremely

wdl-designed IDE cables (they havepullmbs that allow you to remove the cable &om the socket on the motherboard without having to flex —end potentially dsm-

sge —the &sggewires inside). Again, lwill's automatic driver install is very handy.

RRSI68$ ulha333 From:MSIComputer Corp. Continued on page82

lm1I P4$ From:twill USACorp.

Legacyfree: Abit MAX cuts past ties here's been talk of the legacy-free

12 IDE devicesto be connected directlyto

motherboard for quite a while now,

the board.

butvery few manufacturers have hsd the guts to truly follow through. There's always been s worry that getting rid of ell the older connectors might upset those

The Athlon version of the board, the

AT7, will support up to four sticks of PC2700 (333 MHz) DDR SDRAM, while the Pentium 4 version of the board, the IT7,

who want to use sn old printer ar modem

will handle only three sticks of PC2100

with the new system. With the release ofits new MAXmotherbosrd line, Teiwsn's Abit Computer (Twmdbit-ussmm) is damning the torpedoesand going fullsteam ahead.

DDR.

The MAX series is designed to bring the

bestnew technologies onto one motherboard.Iteliminates both PS/2 connectors snd serial ports, substituting muldple USB 2.0 ports for connecting to printers, keyboards,mice,snd modems.

Oneportfor 10/100 Mbps Ethernet wig also be buiit onto the board. Six-chsnnel audio is built into the board, including opticslin/out. There will also be'en optional frontpanel Media XPinterface svsilsbie for the boards. which adds two USB2.0 ports, ss wellss support for Sony's Memory Stick, Psnssonic SD cards, sn d s tandard Compsctflssh cards. The interl'sce will

Three RireWire ports are also built into the board, for connecting digital video cameras or external drives. I

include e headphone snd microphone port

n addit ion to the two standard IDE

the time you read this, with the IT7 RII-

channels, the MAXwill also include Iburchannel ATA/133 RAID, allowing e total of

lowing in late Msy or 2une. —Sean Cauutbers

sswelles SPDIFin/out. The AT7 is expected to be available by

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< PLATFORM N EWS a

Molierboxrd redux Continuedjrom page 80

turning in fairly good benclunarking

www.msicom uter.corn

one can only assume that the numbers would be much worse than those we obtained).

numbers (with impmper IDE drivers,

Internetcontentcreation Oifx~erduudiyiiy

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• One AGP slot with slidingretention mechanism,

the hesisinkmounting bracket. • One AGP aad five PCIslots. • Requires ATX power mnaector only. One of the two boards we looked at that contain VIA's disputed P4X266 chipset, the Trinity 510 turns in fairly competitive performance. With four, this board has moreslots for memory than any of the other DDR- o r SDRAM-based boards. If we have a major complaint about the board, it's the area amund the heatsink, with at least one capacitor right in the line of fire of one of the heatsink

drivers disc (un)em they're bundled in with the ones labeled AGP), but it didn' t seem to be a huge issue, with the board

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thecompany'sWeb site.C2

' NB — If you happen are a freelance Writer, you know lio'w tough the market is at the ! moment. So here's a bit of help. Writer, researcher, and Web designer Peter Warwick has builta site, Pete/s Place of Freelance 2ournalism, devoted to the bufi iness. As he desrribes it, this is primariiy a site for professionais, but there are a few nods to the

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impmstve). A note technical support for Via motherboards isdone &om Taiwan, srf if you run into a pmblem you' ll either have to call overseas or submit your technical

aswellasoneCNRandff rePCIskas. • Oabosrd AC97audiosnd fsmeport • Requires only AIX aad 12Vpower maaettots. • Biarket iaduded for adding avo USBparis. Here's the other Via-based Pentium 4

• No audio onbosrd.

numbers above are DDR266 results), but it handled three sticks without complaining. One bit of weirdness: there don't appear to be IDE drivers on the

performance. which, considering Intel's disappmval of theP4X266 chipset, isfidriyj

Sixket 478.

• Three slots for DDR SDRAM.

• 5ffffhtly awkwa rd capsdior placement neato

didn't notice ahuge performance differencewhen using DDR333 sticks (the

181 151 165

5 m ark 2001 • VIA P4X266 chipset.

• VIA P42266 chipset. • Sorket 478. • Four slats for DDR SDRAM.

• Requires ATX aad 12Vpower mnneckss only. • Bracket wffh twaexffa USBparis induded If you' re looking for something a bit different, this bright red baby has a few twists. It's one of the few boards we've seen that includes SiS's 645 Ultra333 chipset, which adds compatibility for DDR333 memory. With this chipset, we

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market back when the threat of an Inte lawsuit was still making other mother2 board manufacturers a bit wary). There are a few dffferent versions of this boarsk available, and the one we looked at corner withonboard audio and a gam eport.The performance, while it's not at the top of thj beep, is certainly one of the better results turned in (it's just ahair behind Intel's owii

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board, fittingly put together by Via'sowiI VPSD division (a decisiondesignedto gg rnotherboards with the chipset on th

mounting bracket pegs—if you' re not exercising extreme care, there could be damage in this area. Othenvise, it's a pretty solid board.

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emergencies, the Pentium 4 Pmcessor-M can scale back performance levels depending on how much processing power is needed, and «an fluidly change

new p rocessor l i ne, d ubbed as necessary. Thoroughbred,is scheduled for release This technology. known as Deeper sometime before rnid-2002, but there' s Sleep, will allow mobile devicesusing a no offidal word yet. Stay tuneL mobile Pentium 4 toachieve even longer intel Pentium 4 2.4 GHQ Again simply a speed step. the 2.4 GHz Pentium 4 is built on the Northwood core and runs on a 400 MHB front-side bus (though upcoming processors will reportedly step up to 533 MHz for increased performance). The CPU is fabricated using a 0,23-micron process and ships in the Socket 478 format. The pridng should be US$562 in quantities of 1,000. Intel Pentium 4 Pr ocessor-Mc Thougha few Pentium 4 notebooks have already debuted, they' ve incorporated the desktop version of the processor. Intel has now officially launched the mobile Pentium 4, which will be available in 1.6 and 1.7 GHz models. and will feature better power management options than those desktop models offered. While the desktop chip could scale back performance to deal with heat

battery life than previous mobile chips

could provide. The chip is designed for use with the mobile 845M chipset, which is necessary to accessthese power-saving features. The chips will be available in 1,000-unit

quantities for US$510 (1.7 GHz) and US$401 (1.6 GHz).

nte(pwtedgraphicyget bette Though we haven't had a chance to look at boards with nporce or IGP, they' re both worth mentioning, because they threaten to make integrated graphics a satisfactory choice even for those who want to play today's newer and more graphically demanding games— something that just hasn't been possible on older integrated chipsets. NVidia nporce: WVidia has earned a sterling reputation for high-perform-

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4 PLATFORM N E WS ance graphics, and nForce is its entry into the integrated chipset field. Ever since Intel's 815 chipset, bringing the video and sound onto the motherboard has beeo more acceptable and efficient, and the lower price certainly doesn' t hurt either. The problem has always been that the video component hasn't been anywhere near the quality of an add-in boarcL nForce' s integrated graphics are at the level of the GeForce2 add-in card, which means that for the first time, those with an integrated chipset can safely play games without worrying too much about the quality of the graphics. The only problem: because nVidia doesn't have a licensing agreement with Intel, the nForce solution has only been available so far for AMD-based boards on the desktop, limiting its penetration into the market.There have been a few motherboards with the technology, but so far the adoption hasn't been over-

whelming. ATI IGPI Canada's own ATI has now stepped into the integrated chipset ring with IGP (which stands for Integrated Graphics Processor, fittingly enough). The technology is based on the Radeon

8500 technology. and while it won't provide the full discrete Radeon 8500 performance level (integrated never does), it will be head and shoulders above pretty apart from nForce, which ATI claims it will outperform by a slight margin. The advantageof the ATI technology is that it will be available for the majority of new desktop and mobile machines, both AMD and InteL The IGP will come in both consumer and corporate fiavours, and motherboardmanufacturerswillbe ableto use ATI's complementary south bridge (the IXP, which includes 3Com networking, USB 2.0, and onboard audio among other features) or another established south bridge I'rom another vendor. The technology is also being designed as a mix-and-match technology (rom a manufacturing standpoint, with pinc ompatible components making i t unnecessary to retool the line every time you switch one of the components. ATI hopes this will ultimately make the manufacturing process more efficient, and will bring overall cost down — meaning a lower-priced motherboard. Continuedon page 86 •

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DDRSDR/DII speedssp Just when you' ve finally gotten used to the idea of Double Data Rate (DDR) SDRAM, there's a new ilavour starting to fioat about. DDR is rated by its speed or potential bandwidth, and has until now come in two varieties: PC1600/DDR200 (1.6 Gbps throughput, 200 MHz bus) a nd P C2100/DDR266 ( 2 . 1 G b ps throughput, 266 MHz bus).

The new type will b e known as PC2700 or DDR333 (ifyou've fi gured out that this is because it has a bandwidth of2.7 GHz and runs on a 333 MHz bus, move to the front of the dass). At the moment, there are very few chipsets that wig recognize the faster memory, though it should run just fine at 266 MHz in older motherboards. ALi's Magik I chipset, SiS's Ultra 645 and VIA's KT333 are three of the chipsets which accommodate 333 MHz DDR. There are reports that some boards with

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c PLATFORM N E WS DDR333 support may accept a maximum of two sticks of the memory, and adding a third stick may cause the memory to drop back down to 266 MHz —we haven't been able to confirm this yet. but we will certainly try to as soon as possible.

ATAEBMtsstsr As both processors and memory get faster, it's likely that a computer's biggest bottleneck wifi be the hard drive, unless something changessoon. Most new motherboards that are shipping right now use the ATA/100 standard, which allows data to be transferred to and from the hard drive at a rate of 100 MBps (megabytes per second). That's OK, because most hard drives run at ATA/100. Two manufacturers are trying to speed things up; one has actual products and the other is now starting to talk up the next leap forward. Maxtor is the company with faster products currently available, using the ATA/133 interface. We reviewed a couple of its new hard drives using this standard, and they worked just fine. The

CoolWordtools

problem is that none of the other hard drive companies seem particularly interested in ATA/133 at this point, which means that for now, it's pretty much a Maxtor format. So far we' vegotten our hands on only one motherboard w it h A TA/133 onboard, fmm Iwill, though there are a few others currently available —most notably from Asus, Gigabyte, and MSI, though other manufacturers also offer the tecbnololi. The current lack of ATA/133 hard drivesmay be because companies are holding out for Serial ATA. a technology that Seagate is particularly high on. Seagate has already demonstrated a hard drive design that can transfer data at 150 MBps, already faster than ATA/133, and expects that Serial ATA will be capable of data transfer rates of 600 MBps without adding substantially to the cost. While drives aren't commercially available yet, Seagate is making plans to integrate it into upcoming hard drives. An added benefit of Serial ATA is that the drives wlfi be hot-pluggable, allowing you to add a hard drive to your system without having to shut down. 0

Continuedfrom page70 you can click the second text box to link the two. If the Text Box toolbar is not visible, display it b y choosing View, Toolbars, then Text Box. Text will now flow from the first box into the second whenever there is too much text to be contained in the first box. You can create cascading text boxes by linking the second text box to a third, and so on. The Text Box toolbar contains buttons that afiow you to follow the series of linked text boxes, moving from one to the next. Click on any of the text boxes and the Next Text Box and/or Previous Text Box buttons (as appropriate) will be

displayed. You can break the link at any Text Box by choosing the Break Forward Link button on the toolbar. The break wifi disable all links in subsequent boxes.You won't lose any text, though, it will roll back to fifi the current box.

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the disks and into the right folder. Recent versions of Word haven't had the macro either and getting a printout of the fonts on yow system hasn't been easy in recent times, unless you' re a dab hand at programming in Visual Basic for Applications and managed to come up with a DIY solution. However, there is an easier way and that is to use amacro that is buried in the Microsoft Knowledge Base. It's in article number Q209205, which can be found by typing the following Continued on page 88

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years, you may recall a font sampler that shipped with Word 6.0 and 95. It was a macro that installed with Word and could be run to create a table containing a small sample of all the fonts you had on your computer. If you printed it out, you'd always have a hard copy of available fonts to refer to — it was a popular tool for good reason. Unfortunately. the macro didn' t ships with Word 97, but that didn't matter too much becausemost of us still had our old disks kicking around and could

If you' ve been using Word for a few

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lem is the macro security level setting for your copy of Word. To alter this so you can run macros, choose Tools. Macro, Security, Security Level tab, choose Medium, and click OK. You must exit Word and restart the program for these settings to take efFect.

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into your browser: support.microsoft.corn/ default.aspx ?Scid=kb;en-us;Q209205. There you' ll 6nd macro code that you can use to create your own font sampler and surprise everyone in your workplace with your skills! Here's what you do. Highlight the code from the Knowledge Base Web page from Sub Listfonts() to End Sub and select Edit, then Copy. Switch to Word and chooseTools, Macro, then Macros. In the dialogue. type the name Listfonts (all one word) and, from the Macros In dropdown list, choose NormaLdot (global template) and click Create. The Visual Basic Editor will open and your cursor will appear inside a pair of Sub.. End sub statements. Select from the Sub Listfonts() to End sub (including both lines) and chooseEdit, Paste to copy the code over the top of these. The range of characters that the macro is set to print is fairly limited, so look in the code you' ve just replaced to 6nd these lines:

You can add anything you like between the double quote marks in the second and fourth linesshown. I like to add the uppercase letters to the second line and all the otherkeyboard charactersthatare missing from the fourth, such as1), A,!, k etc.. When you' re done, choose File, then Close. and return to Microsoft Word. To run the macro, choose Tools, Macro, Macros, select the Listfonts option, and click Run. The macro creates a new document with a sample of each font in your font list. You can save and print it when it's done. If you have limited memory on your computer, you' ll do well to close all open programs before you begin (and perhaps even reboot) so Word has plenty of memory to use. Ifyou encounter a message when you try to run the macro to the efFect that "The macros in the project are disabled. Please refer to the online help or documentation of the host application determine how to enable macros," the prob-

' Enterexampletext(Alphabetic characters.)

ttotizontel lines You probably already knowthat you can create horizontal lines in your documents by typing three dashes and pressing Enter. Pmvided you have the right AutoCorrect setting, this will create a single horizontal line the width of the page. If this doesn't work, choose Tools, AutoCorrect (AutoCorrect Options in Word 2002), AutoFormat as You Type, and enable the Borders (Border lines in Word 2002) checkbox. Other line options can be created using three equals signs (a), asterisks ('), tildes (-), underscores ( ), etc. There is another option you can use to create fancier lines, that can be found in the Borders and Shading dialogue. Position the cursor where you want the line to go and choose Format, Borders and Shading, then select the Borders tab.

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Click the Horizontal Line button, then choose a line from those displayed. In other circumstances, you may want a horizontal line to go from the current text position to the right of the page (or somewhere in between), for example, for a signing line or for a person to handwrite an answer. In this case, use a right tab with a dot leader. To do this, type the text you want to precede the line, then choose Format, Tabs, click Right and, from the Leader selection, choose option 2, 3, or 4. In the Tab Stop Position area, type the position for the tab stop to appear —for example 6 in. or ! 5 cm, etc.— click Set, then OK. Now press the Tab key and a line will be created from the cursor position to the tab stop. While you may not 6nd an immediate use for all these tools, there will be some you' ve looked for in the past and have perhaps not found. There will be others you'U want to use right away! Ct

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kicked off on March 21 with some great new prod uct announcements and a bit of bad news for prospeÂŤtive iMac buyers. First the good news: Apple chose the expo to introduce a new higher resolution 23-inch Cinema Display, a new 10 GB ipod, and a Bluetooth adapter with OS X support. First up, the new Cinema Display HD. This new model does not replace the existing 22-inch Cinema Display, which remains available for t h e previous

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US32,499 price tag. Rather, the Cinema Display HD marks the new top end of Apple's LCD screen line with a hefty US33,499price tag and a much higher resolution than the 22-inch model The new model getsits name from the fact that you can view an entire highdegnition video frame at full size on this LCD and stgl have room for toolbars and pellets. The resolution of HDTV at the highest size is 1,080 lines horizontal. This new LCD has maximum resolution of 1,920x1,200, whereas the 22-inch has a maximum of only 1,600x1,024. However. to use the Gnema Display HD, you need Mac with a very new video card. According to Apple, it will only run on an nVidia GeForce 2MX or higher, or ATI Radeon 7500 or higher with ADC interface. For many this new display is overkill, but if your work Continued on page 90

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requires manipulation of very high-resolution images, the Cinema Display could be the greatest thing since dualprocessors. Next up is the updated iPod. Everyone was expecting a larger iPod, but Apple, unfortunately, chose not to lower the price on the existing 5 GB model. The new iPod can store up to 10 GB of music— orabout 2,000 songs.according to Apple. It also features enhanced functionality. including an address book and 20 equalizer presets. Existing ipod owners are not left out, as the recently released software update iPod 1.1 will add these features to any 5 GB model.

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The address book is nice as it can interact with Entourage, NowContact, Palm Desktop, or OS X's built-in address book The new 10 GB iPod sells for US$499 and the 5 GB model remains at US$599. One last new item, you can now have a caption (0 maximum of two lines and 27 characters per line) engraved at the factory on the back of an iPod for an additional US$50. While it looks quite nice, we wonder how many people will need an iPod with "Happy Birthday" written on the back At US$450 for the 5 GB model with engraving, that's one expensive gift. The last item Apple debuted in Tokyo was a new Bluetooth adapter with software for OS X. Bluetooth is a wireless technology that works similar to Apple's own Airport, but has much less range

and is considerably slower. Current uses

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for Bluetooth include syncing your Palm wirelessly with your computer and connecting your digital phone to your computer for use as a cellular modem. If more Bluetooth items become available

PLATFORM N EWS w it could be a useful item, but right now US$49 seems like a Iot. There is talk of Bluetooth-equipped printers coming from Hewlett-Packard and Epson,and many new Bluetoothequipped cell phones should make it to our shores this year. The Bluetooth driversare available for free dowoload from wwwapple.com,and they will apparently be built into the next version of Mac OS X. The current Bluetooth adapter is a small USB dongle that plugs into the Mac and draws power &om your CPU. The expected range is about 9 m (30 ft.).

Tide ttnns enIggacpricing N ow forthe bad news: ApplechiefSteve Jobs announced that due to increases in the cost of RAM and LCDs, the price of all new iMac models have been increased by US$100. The increase on Canadian prices is an even $150 across the line. So, for once early adopters have actually

paid less. We find this increase strange, since the PowerBook and iBook lines both use LCDs and RAM, and the pricing of these lines has not been increased. It could be that Apple is facing so much demand for

the new iMac, that raising the price will cut the demand slightly and give them a bit more margin on the low-end models. At any rate, don't expect to see any other changes on hardware prices or specs until Macworld New York in mid-July.

Adobe PheteshopXa for X ships At MacWorld San Francisco in Ianuary, Jobs ribbed Adobe (wwwadobe.com) about not having a version of Photoshop out for OS X, and the crowd loved it. photoshop has been the most requested OS X app since it was released in March. Adobe has always been careful not to reveal much about its plans, but now, a year after OS X shipped, Adobe has announced Photoshop 7.0. which is fully OS X native, as well as OS 9, Windows 2000 and XP. Photoshop 7.0 is not just an upgrade. it adds many new features that have garneredearly praise from graphicsprofessionals —the most significant being the new healing brush. This feature can be used to intelligently repair parts of the image that contain dust, scratches, or wrinkles while keeping track of proper lighting, shadow, and tex-

ture. Many people currently use the cloning tool to repair such blemishes. When it debuted, the cloning tool was one of the most important innovations in Photoshop's history, but the healing brush looks to replace this tool for many tasks. We' ve seen a demo of the feature in action and can say that it really does work as expected. Photoshop 7.0 brings other new features too, including the ability to save customized work environments so different users can have difFerent pallet placement and settings. Adobe has also enhanced the Web output and rollover creation tools to make Photoshop more useful for Web content creators. Photoshop 7.0 is expected to be shipping in volume by the time this issue hits the streets. It will be available as both a full version (for US$609) and an

available now for Mac OS 9, OS X, and Windows, The new v ersion b r ings m any improvements, including the ability to embed video in Flash projects using the included Sorenson Spark video compression. Macromedia has also added tools to streamline workflow, including an ActionScript authoring environment, and more control over using colour and gradients in your projects. Flash MX includes Flash Player 6.0 for Mac and PC so you can test your creations before deploying them. With the release of Flash MX, only Dreamweaver remains to be updated for OS X, which will make OS X a viable tool for many content creators. Adobe has rdmsed GOLive 6.0 already, which is Dreamweaver's main competitor, upgrade from any previous version (for so we expect to see Dreamweaver MX US$149). announced in the coming weeks. Flash MX is available for US$199 as an upgrade Hash IN for OS X from Flash 2.0 or later. For new users, the Macromedia ( www.mac/omedia.corn/soft- Flash MX suite will cost US$499. ware/flash) has brought its Bash authoring environment to Mac OS X with the new Kenlsink Flash MX development app. Flash MX, A very handy product that fills a definite which is version 6.0 of the Flash suite, is Continued on page 92

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PalmDe$ktop4.0 for 0$ Sand X Ahnost as significant as the Photoshop announcement is the release of the final

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IT specialist a generalist

A programming primer for Flash designers By BGBhgthenggbnohens

By SharleneBiyeis uring the recent technology boom, there were lots of stories about techies in high demand

jumping fiom job to job, leap-frogging up the career ladder and salary scale with each move — sharpening their resumes even as they moved into new office space. But Henry Watson, an IT specialist with IBM, wasn't one of them. Watson

has been with IBM since he graduating from university, a loyalty he attributes to the quality and variety of opportunities he has found within the company, including working behind the scenes at the Commonwealth Games in Victoria, B.C. and the Olympic Games in Sydney, Australia. Currently working at the Centre for IBM e-business Innovation: Vancouver, in Burnaby, B.C., Watson recently sat down to discuss his ever-evolving career story with TCP. Following is an edited version of that interview.

acromedia's Flash has quickly takenoffwith many Web designers

TCPI How did you ger here? What interestsand education iod you ro this position? HWI Well it w as a pretty obvious beginning, because in Grade 12 computer science, I ended up getting a final

as a basis fior whole, "immersivea

Web sites, or simply to add some multimedia spice to more conventional sites. The most recent version of Flash incorpo-

rated Actionscript, a robust, Javascriptlike programming language that opens up a wide range of display options for Rash. But Rash designers are not necessarily programmers, w hich is wh ere

grade of like, 112 per'

cent. Strange but true. So, it was pretty clear that was the industry I wanted to go into. I took a computing science degree at Simon Fraser University, and through the course of that degree, I enrolled in the cooperative educational program. I had a lot o f experience throughout the degree with a variety of compania all across Canada. I actually had two terms with IBM, and then the very last term turned into a job olfer after I graduated. I' ve boon here now, I guess, for almost lo years.

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get a solid footing on Actionscript proTCP: Whar posinon did you startin? HW: I started as an administration kind of person. taking care of very entrylevel type of networks, setting up cornputers, installing operating systems, connecting cables, getting ag that technology stuff set up. And it was basically a lab for customers to come in and see new IBM products, like DB2 —that's a dataContinued on page 95

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ActionScri pt can be when added to movie objectsin Flash 5.0.Some of the projects

desi gner looking to produce those eyepopping displays you've seen on other

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Regng: informationcontent ~ Readability Intendedfor: Experienced Beginner - intermediate OverallRating: The author, Brendan Oawes, has been playing around with computers for a long time, and begins the book by relating how he became "addicted to coding" using a

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mentals in general). If you prefer to leam by doing rather than understanding the theoretical aspects of how things work, you' ll appreciate this approach to learning Aetio nScript.

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is the number of genuinely useful coding examples— some of which I have now added to my own Flash repertoire. While there's something to be said for playingwith code examples as a method ofteaching,the book really does not provide a deep grounding in the principles of ActionScript (or of programming funda-

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base product —running in this environm ent, and seeing how the computers can talk to each other across a network, demonstrating client-server concepts, these types of things. So it was a really good entry-level job that I could get my hands into, and a lot of area for growth, learning new things and new software. So that's how I started at IBM, and it' s really funny the way things worked out. That job. where I was initially setting up a DB2 database lab, turned into an opportunity to go over to Victoria and work for the Commonwealth Games [in 1994) because they wanted to use IBM DB2 as the database for this prime sporting event. I had lots of Grsthand experience setting it up from scratch —it was a pretty new product on AIX at the time,

they gave me an offer, and I ended up working on the Commonwealth Games for a year. As I got into the Cornrnonwealth Games role, it brought in a whole bunch of other skills that I needed. First. I started with administration of a Unix system, and administering the database, then it kind of grew to working with the client systems that would be out at all the venues, retrieving results I'rom this database. So, I started working on the connectivity, looking at how to plan out the network, and also I got into testing. People wanted to know, "OK. how are we going To congrm that we' re going to support this many client computers out there working against this database?" I started Continued onpage 96

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IT Ipecielbt e generalist Continuedfrompage 95 getting involved in thataspect, and it sort of grew Irom there. During the games, I ended up working in the control centre, where I would monitor the systems, m ake sure that they were working, performing to levels, that kind of stuIE So that job and that experience reasy opened my eyes to the variety of types of work that could be done in this company. And I took some time olr, but I came right back... and started working again for IBM in various customer sites, doing administration again. I set u p networks —this time a bit more varied, like we had different types of computers, different types of protocols — I'd take care of setting up the computers, installing an the software, I did some admin and helped users resolve technical issues. After that series of projects ended, I got an opportunity, which was a direct r esult o f m y i n volvement o n t h e Commonwealth Games, to go and work on the [Sydney 2000] Olympic Games. My experience with working with an the databases, and an those network dients

in the venues, and testing, turned into a role as an Info Test Team leader at the Olympics. So, I leveraged those skills which I'd gained on the Commonwealth Games, I went into the Olympics, the company ended up moving me out to Spain, I lived in Madrid for two years and I basically ran a testteam there. At this point, I'd changed my skills a bit. I had basicany gotten testing skills and technology skills, but now I was in the role of a team lead, so I had to work the communication skills, interpersonal skills, that kind of thing. And that was a really important step in professional development. I had a small team of two to three people, which at times grew to

sevenpeople. I gained more experience with the technology:again, an even bigger network now, bigger distributed systems, more complex, much more complex. I wasresponsible foraw hole seriesofsystems. which involved a news system. a biographies system, results distribution, weather, email — all these things came together, and I was responsible for integrating them. That's actually another

area that I' ve been really interested in, the integration theme. Testing and integration have always gone together in my experience, bmause you' re usually bringing together pieces of sonware that might have been developed independently [and[ been tested independently. That requires integration, a lot of knowledge of how technologies work to tie stuff together. You have to know each piece really well, and then you go through the testing phase after you' ve integrated them. That's exactly what I was doing on the Olympics. So those broad skills «arne in handy.

meeting and then give out the instructions to everybody [for[ what we need to develop. I might also do some estimations on our schedule, and provide deadlines and goals for people to meet. I quite often participate in conference calls with the customer. I' ll go over questions that we might have about the design or the development [that[ the developers have come up with. TCP: Haw much time da yau spend collaborating with other peopleasopposed ld working on your awn? HWI I'm more than 50 percent on my own for sure. Probably closer to 75 percent. I guess as a team lead I'm maybe spread out a bit more, and meeting lots of myteam members on afrequent basis. answering questions, but for the most part, I'm doing a lot of analysis and design estimation, project planning on nly own

TCP:What's a typical day ar workfor yau like? HW: Well it always starts oir with email [laughs[ — that's probably the same for everybody. I' ll be at my computer most of the day, but I' ll have occasional meetings. It lnight involve reading over some design documents, that I' ll haveto analyze and look atmaybe some future development that I' ll give to my team members to go and do pieces of. I might have to help define a development approach. I might hold a team

TCP:Haw many people do you supervise 0/I your team?

HW: It varies throughout the life cycle of the project. It starts really small, but it can usuany come up to fi veto seven peo-

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job?

HWT I think the best part is probably the satisfaction you get in putting a lot of effort and interest into the development of this product or project, and seeing it tbmugh the phases, seeing it grow, and doing a good job at keeping it on track. keeping a good quality product in development. The ultimate satisfaction out of it is

that we seethis through to delivery to the customer. That's the part I like tbe best. We get to take it to the customer, meet with them, see how it deploys. That' s where we really see it come alive, in the customer's environment, and actually working with the customers and interacting with them is the real bonus for me. That's where IBM ends and the rest of the world starts, and being on that edge is very satisfying. TCPI Kind of hTICChristmas morning...

HW: Exactly, yeah, "Here's what we' ve got for you, hope you like it, open it up." It's avery satisfying experience. TCP:And what'syour least favourit epart of your j ob? HWI Well, I guess the parts I don't really like so much is having to make estimations and having to do really long plans for schedules and things like that becauseIalwaysfind thatreally dificult. You' ve got to go out on a bit of a limb. That's when you' re really at risk, on "OK,

I nfpneC Computers OOfrtce 204

how long is this going to take to do?" That's the part where I squirm a bit, I don't feel 100 percent confident, but it' s worked out really weII, I must say. TCPI Whar do you do onan ongoing basis ro keep up with what's going on in your industry aad developyour ski h?

HW: Well, interestingy enough, I don't usually focus on those things. That's just my style — I wouldn't say that's very representative. I'm sort of a Continuedon page 99

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< CAREERS & T R A I N I N G >

ITspedallst a generalist Costi»uedfrom page97 generalist, in that I' ve got a broad base of skills across a lot of technologies, and that's a strength — it makes me available to do all sorts of different jobs at a slightly higher level. I'm not the one who' s going to go in and know everything about XML or everything about Visual Basic. So I don't really do anything to keep skills up on a specific technology. When I get assigned to a project, I go absolutely focused and learn everything I can about that partiilx(ar technology. That's usually what drives it for me, so I'm not doing anything in the background. I might take occasional, general technology courses to catch up on, you know, "What is XML and how do we apply it intelligently," that sort of thing. TCP: Hew long du projects usually last? HWI Well, I'd say three to six months is fairly common. Some can be a lot longer —two years. TCP: If you were hiring for your position, whet qualities would yuu look for in u candidate?

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