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The MagicBright Monitor Series. Three settings. One monitor. Another bright idea from Samsung. soeswo

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Model shown:TETMS

• Text mode optimizes your work-related tasks such as word processing, presentations and more. • Internet mode enhances your Web experience with better graphic resolution and dynamic video capabilities. • Entertainment mode brings a bnghtness and clarity equivalent to TV for all digital formats, Induding DVD and HDTV.

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IN THIS ISSUE

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6 Fromthe Editor

72 Apple News: Apple gets PowerNacs right 72 Proces sorWars:Inching toward 3 GHz

8 Letters

78 Virtual PC for Nac does Windows, Linux, OS/2 80 Using Linux:Getting ready forUSB 2.0, UN l„and LSN

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10 What's New

83 Less need for keyboards on Pocket PCs

12 Illustmtor vs. CorelBraw: which one is for you?

84 The future of digital mdio

18 QuickTime VRtool steps in where Apple left off

84 Ny eBay summer: Part 1

26 Tablets: the natural way to dmw digitally?

92 Weavingyourown Web site:Noziga extensionsto C%, II

29 UsefulPhotoshop guides foryourgraphics bookshelf 35 Some fast fixes iior your bag of image-editing tricks 97 Career Prohte: Wanted, techie with closing skills 97 Small business training options 102 Unix book doesn't explain why users should learn it

COMINGUIs November 2002 Cwershmn~ lab Test Whabus Ad Ooadgno ... . . . . . . . . . .Tua, Soph24 Olahlbuuon baglns ... . . . . . .Frt.,0th 11

42 Hooking up Hew cards connectper ipherals Co yourcomputer 42 I'mInTouch...you can be too

Becember 2002 Cmarslay. Igt guao lab ToshHandbaas AdOaadgno ..............Tun.Ott.22

61 Building your businessWebsite Do it yourself or hire apro?

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61 Symantecstreamlines network security

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get upscaleperhmnanceandfeatures, wlthmrt breaking Dwbank, CompareVlewSonic's new lire up of LCDmonitors with any other LCDsin their class. Youcan't help but seethe dNerence. Fromstyle to performanceto price, thesestunning lliewSonic LCDs haveraised the baronvalue. An LCDfar BeeryNeed ViewSonic's expansiveLCDfmnily comeswith varying teature sets to satisfy your uniqueneeds. Choxmthe featuresthat are right for you, including: • SuperHighContrast ragosanddazzling BrightnessLevelsfor colour-rich imagesthat arenothing lessthan inspiring • SuperClearMVA™Technology, delivering high contrast andbrilliant colours for superior imageclarity

• ExclusiveBTouch™auto tune,ensuring the best possible imageby automaticallyoptimizingthe monitor settings • SX videoresponse,for applicators like DVDand streaming video • Polrait/landscapepivot, ideal for spreadsheets,desktoppublishing andlong internet pages • Xxemevwwaallowspicture perfect andcomfortable viewing angles upto 270' for mum-personobservation • Uttragrite™ LCDtechnology to optimizeTV,video, gamingandmovie applications with brightest, richest,mostsaturated colours

Explereall yourvisual displaychoices,includingNmworld's tallest setecgon of LCDfeatures and sixes - fromtg" - Et" at www.yfewgonfc.com f

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< COMMENTARY e

Technology high and low recently had to 66 out a questionnaire that asked rne to name my "favourite low-tech thing." I wasn't sure what that meant, but already overdue in responding, I typed in something about good magazines. I was able to cross the questionnaire off my to-do list, but that question lingered in the Form of wanting to know what qualiftas as

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later downloaded from the portable PC (prior to the wireless features being incorporated) and sent over the Internet. The new device is currently in use in in a few theme parks in the U.S. The photographer scans the subjects bar-coded ticket, then takes their photo. At the end of the day, visitors can check out the photos they' ve

requested and (presumably for a fee) havesome or all of

high or low technologytoday. Magazines (good or bad) are

clearly low tech because the 6nal product doesn't need to be plugged in or booted up, but they require a wide range of advanced and sophisticated technologies to get them kom the idea stage to the point that they roll O6' the presses. For t h e R e dundant T echnology In i tiative (www.iowtech.ofg), a group of artists based in Shel6eld. England, low tech is old tech — the older the better. The gmup says its artists and technologists can 6nd creative uses for any machine, however low its speci6cation: 3665, 486s, Amigas, 660xO Macs, 75 MHR Pentiums... as long as they still work While the equipment is far 6um cutting edge —and the Web site sports a deliberately low-tech interfacemembers of the initiative and its Access Space media lab are using it to create quite sophisticated visual. audio, and video art. The equipment is also used to create and host Web sites for community organizations and local startup companies. At the other end of the technology spectrum sits Gravitas (www.gfavitas.biz) a nd Xybe r naut (wwwxybemauLcom). The companies have integrated Vancouver-based Gravitas's digital photography appli-

AllEuuuuaull pafk tmploytu lilkes pllalos wllh 68 6 Et/Iliu/Xyheynala

IuobileAssifunt cations with U.S.-based Xybernaut's wearable computers. The result is a device for taking photos that can be instantly uploaded to a server or the Internet. The wearable photo studio uses some of the newest technologies available a professional-standard digital camera, flat-

the images emailed home or printed out. The Gravitas/Xybernaut setup very clearly belongs in the high-tech camp, but categorizing the RTI's use of technology is less clear. The old systems are luring a community into using computers and have spawned creative projects and new commercial ventures. Instead of high or low, maybe another adjective, like slow, should be used to describe technologies that refuse to die. Twenty years kom now, when we' re tossing our old wearable computers on the scrap heap for the latest chip implants, I'm sure the folks in Shel6eld will be tickled pink to get their hands on a portable photo studio. let us know what you think, Megan johnston

panel display, microphones, hand-held bar code scan-

Managing Editor

ners, electronic commerce/transaction capabilities, and wireless Web access. TCP Editor DavidTanokaison vacation. Hereturns nextissue. I saw an earlier version of this setup at a tech gather- ~ • PIO trtru NEZEPTHAT yHH AHpWipz zuardfffl ing here in Vancouver. A Hhtu'NTAHEIARZ'MIIH WAS AEINHPPufryuzu/TIOEW ~ Y /H A / W-? Gravitas staffer took photos Htr /II/ EAVIIHITPSTAR Cu THATPTI/O. of attendees, who then used CIH!THAtk NEIAT rdfuumNT. 2 the on-screen keyboard to %SHHIT trEHINHWT type in the email address of ylplcyuaspsmAow kiends they wanted to send the image to, along with a message. The images were

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a COMMENTARY

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Ftnb hright.. and thrempronged

/hitherfor those new to computing. When

In the "Flat, bright... getting afi'onlable"

we wrote "three-connector type," it' s because we didn't mean "typical three connector." A minor point, perhaps, but our readers might hove to replacea power cord

by DaveChappelle [TCP Test lab, August 2002[,under the Samsung Syncmaster 181T review, he says

someday, ond proprietory types might be difficult to find.

"the power cord is a

I

three-openi ng type. " I assume itis grounded, or threeprong connector he is talking about, right? Now, this is a technical pubfi cation isn't it?! No namesupplied

1usEiscimcu cmlk' • •

power of Portage, and the advantages it has over various other package managementsystems (such asRPM)such asbeing able to set USE variables to eliminate unwantedpackages/filler. Also, there was no menfion on how

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isexpected to come out within a week. Finally, to get nitpicky, the scripts for

compiling packagesare called ebuilds, not make files. Cheers, Paul Muad'ib

Toolitle Gentoo At fi rst I was excited to see a review of Gentao Linux in your publication, as I do

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implement GCC 3.2 with version 1.4 which

Regards, Johnny Cheung

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CCSCTITO R.

Gentoo will be one'of the first distro's to

SL299.

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retail store prices remain unchanged at

boughtabroad, so these potentialexpens-

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the retail stores were selling the G2 at $1,299 (about $1,500 including taxes),

partsoutfi tat Markham, Ont.,for$1,420, including taxes. The same outfit is now selling the camera at $1,159 while most

The prtceis right

Dave Chapelle replies: Thanksfor your letter. We're sony you didn't understand, andperhaps we should hove explained it

think it is a great system (despite a few kinks, but hey, it is a young distro), but after reading it, I was pretty disappointed.

andsome ofthem were outofstock. I ended up buying one at a computer

That's why we mention it.

I read about your reply on the September issue of TCP[Readers' Letters]. In it, you menti onedthat:"a one-year-old Canon G2 digital camemwas 89,800 yen (equivalent is $1,125), compared to $1,299 in retail stores here." For one thing, Canada Customs might levyimport duties and taxes on items

esneed to be taken into account. In the [Greater Toronto Area), there's a way to bring the G2's retail price closer to theJapanese price.Nine months ago, all

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e NEW 8

NO T A B L E > image.Userscanadjustthe alignment and choose between flat or 360-degree cylindricalformats. The ACD Photostitcher Plug-in is availablefrom ACD's Web site forUS$29.95.

as Technology (das.corn.iw) has announced the rel ease of LMail, s software designed to migrate MicmsoftOutlook and Outlook Express

mailaccounts and address books to a Linux server. The program operates as a n addition to its digital video fea-

tures, Canon's (www.usa.canon.corn) new Optura200MC DV, captures sNB images,which can be printed out on a

printing, crop images, add borders, and print multiple copies if desired. It has 10X

optical zoom, image stabilization, and two options for low light shooting.

Canon printer linked by USBcable—a feature more typicagy found on still digital cameras.

The Upturn 200MCDVhas a suggested retail price of US$1,699.

Webmailsystem on top of POSTFIX mail server, and includes client-side software to extract existing mail and addresses from the desktop-based mailprograms and transfer them to LMail on Linux. This allows users to access all of their mes-

sagesand address book information over the Interne, via a Web browser.

CD Systems Internati onal Inc. (wwwacdsfstems.com) has released ACD Photostitcher Plug-in, which allows ACDSeeusers to make panoramas by joining a series of digital images

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digital video, 1.33 megapixel photo,

motion 3PEG(MIPEG), and digital photo (a lower resolution setting suitable for Web and email use). The Direct Print feature allows users to select photos for

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The software was developed by Sanyo Electric Software and is being distributed by ACD. Once installed, users can access

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the plug-in through the Extras menu of

ACDSee, the company's flagship imageediting program. Theplug-in automatically aligns photos to create the panoramic •

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together.

The camera has four recording modes:

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LMail has also been integrated with Das Techno(ogy's LSP,which migrates Windows NT- or 2000-based servers to Linux. According to Das, LSP transfers all users,

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groups, passwords, shared passwords, per-

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mission, Web and FTP directories, and IIS configurations to Linux automaticaliy. •

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lanar Systems Inc. (wwwplanarcom) \ '

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has added to its line of flat-panel monitors with new 19-inch and 20.1-inch displays. Both models include

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analogue and digital inputs, and are compatible with an optional Video-EXaccessory that adds TV tuner and 5-video inputs,for connecting to a DVD player,

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zontal and vertical viewing angles, and SXGA (1,280x1,024) resolution. It has an

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otherdevices. It offers 160-degree hori-

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hub forconnecting to keyboards and

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warranty.

\•

10 ocroBER 2002 nlzcoMPOIERPAPERGREIAERioRQNloEolrloN ~s

esti mated price ofUS$950 . The 20.1inch display offers UXGA (1,600x1, 200) resolution and 110-degme viewingangles. It canies an estimated price of US$1,495. Both monitors come with a three-year

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w GRA P H ICS T O O L K IT w

Illustrator vs. CorelDraw: which one is for youp Illustrator had pioneered on the Mac. Over the past 13 years, these two pmgrams have dominated the vector igustration market. and for the last decade have competed head on in the Wmdows market. Adobe has deverly leveraged its com-

Adobe

lltugtfgltono

'th the release of the latest ver-

II

sion of CorelDraw Graphics Suite in late July, fogowing the release of Adobe lffustrator 10.0 in January, the two heavyweights in vector illustration software are once again facing oif to become the tool of choice for designers. illustratom, and Web publishers. In this article, we' ll assess the strengths and weaknesses of these two flagship illustration applications and long-time foes, and draw our condusions.

pmhensive library of pmfessional graphks and muhimedia products, establishing nearly seamlessuser interfiace and file compatibility standards across its entire pmduct line. This has led most pmfesiional

FT •

design and publishing firm to standardize on Adobe asadesign software platform.

aa

From:Adobe,www.adobe.com Price:$575,$270(upgmde)

From:Core!,wwwzorelzom Price: $750,$589(upgrade)

John Warnock founded Adobe in 1982, and his company — in step with Appleessentially Invented the desktop publishing market. The PostScript page descrip-

of typeseuing and image output capability to the personal computer, and Adobe followed up with a profoundly important tool for illustrators when it released its first version of Illustrator in 1986, initial-

tion languagebrought a professional level

ly only for the Apple Macintosh

Corel, founded by Michael Cowpland in 1985 to offer desktop publishing solutions for the MS-DOS computing platform, introduced CorelDraw in 1989, aiming to fifi the equivalent vector illustration niche on the MS-DOS PC that

Adobevs. Corslnrnsc Ihe hluory

ere are plenty of other crea vity, design, publishing, and animation programs that are built around vector graphics. They include presentationand project management Programs (Micrsoft PowerPoint and VIRID), 3D animation software (LightWave, Maya, and SoftImage), and computer -aided design (CAD) software.However,the most notable alternative to Adobe Illustrator and CorelDrawfor print and Webpublishing is Deneba' s (wwwdenebs. com) Canvas 8 forMac 05 orWindows.It'san excellent aU-round vector and bitmap design package. A free evaluation version can bedownloaded from Daneba's site so you can try before you buy.

While Corel was distracted during the late '90s by ig-considered forays into Java, Linus, and office suite publishing ventures, Adobe systematically moved into the Windows soffware market, eating up most of Coral's professional and corporate customer base. As it stands now, Adobe is unquestionably the stmnger company by an order of magnitude, and isalso far more widely accepted as a professional software brand. But is Illustrator the better vector illustration pr ogra, or does Corel still shine in its original product

category, the all-in-one graphics suite? Adobelllosaalor 10.0

We lookedat the latest evaluation version of Canvas 8,and found very

powerfu l scripting and automation features; improved Mac 0$- and Windows XP-compgant interfaces; better pixel painting tools, such as

flexible gradient fills; and greatly enhanced typasettin'0 and berier vector/suavecontrols.Canvas 8 istechnically excegent and enjoyable to use, and worth considering, especiaUy for students, home office or small bus!ness users, and prosumers. Canvas 8 for Mac or PC can be purchased oniina from Danaba for about $595 fiar the shrinkwrapped version (or $525 for the registered downloaded version), and offers competitive upgrades to registered users of Coral or Adobe products.

We received a copy of Adobe Dlustrator 10.0 back in the spring and have had a few months to work with it, Running on a minimal 350 MHz Pentium II-powered system with 128 MB of RAM, Windows 2000 Pro, and connected to a Hewlett-Packard PostScript laser printer, Blustrator's strengths are still apparent, even on an older PC: incredibly good t ypographic t ools. beautiful PostScript output, a uniform user inter-

Continued onpage 14

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experience it is extremelystable and bug free on both the Mac and the PC. Aswell, third-party publishers oKer a wide range of "how to" books for this application. Tech support wasrarely needed, but when it was, it was fastand expert. Adobe oifers 90 days of phone support on registration. plus additional pay-as-you-go or annual support contracts. About the only real drawback with Illustrator for the student or semi-pro is its price, which remains at a profession-

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llluslreler Bs.CerelDraw Continuedfrom e l4 earlier version, it is about $270. One relatively economical way for a small business to acquire Illustrator is aspart of an Adobe bundle such as the Digital Video Collection, which includes Illustrator, Photoshop, Premiere, and After Efiects, for about $1.800.

CBE ESDrew GraphicsSuite Ilail CorelDraw quiddy dominated the PC

graphics software market when it was released in l989, as it offered functionality and relative ease of use that previously had only been seen in Mac software.It also bundled many features, utilities, clip art images, and fonts in one modestly priced package. However, from its position as thestandard for professional illustration software on the PC a decade ago, Corel has bocn relegated to the semi-pro and student market by Adobe Illustrator. On the downside. CorelDraw has also had a deserved reputation for bugginess in its first releaseof every new version. We received a beta of CorelDraw Graphics Suite 11.0, and it lived up to tradition, being quite slow and prone to &eezing. Aside from that warning, however,

nearly everything else about the new suite is very impressive. Once again. the user interl'a«e is simpler than Illustrator, and fully user-customizable. This remains an easier program to learn and manage than Illustrator. There is support for pressure-sensitive tablets, with new smudge and blur brush effects tools. T he suite also comes with an improved version of Corel Photo-Paint, with new features for creating Web menu rollover animations. simpler masking tools, and panoramic picture stitching. As well, Coral R.A.V.E., a vector animation application, has been optimized for compatibility with the Flash animation format. It is 0 lot of fun to use, and now that it has automated cel animation capability applied to text, you can create fairly complex Web animations involving movement, distortion,

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Tablets: the natural

way to draw digitallyd A look at direct-draw devices from the '60s to the dawn of the Tablet PC makes for good drawing. nyone who has tried to draw on a

computer using a mousehas likey found that it's a lot less natural than sketching or tradng with a pencil or other drawing tool on paper. The disconnect between what the hand is doing with the mouse down on the desktop. and what the eye sees happening up on the computer monitor's screen. means it's almost impossible to guide the cursor

accurately while drawing with the mouse or to develop the naturally subtle handeye coordination between artist and

paper and pencil, pen, or brush that

Graphics tablets, on the other hand. go a signigcant step towards providing a more natural drawing experience. You move a pen-shaped stylus over the tablet surface, and acursor moves on thecomputer monitor in sync with your hand movement. When using the tablet with a paint pmgram like Adobe Photoshop, or a vector illustration program like Adobe Illustrator or CorelDraw, you can learn to sketch. trace, or "paint" quite naturally. The tablet also functions as a very intuitive alternative to the mouse for picking drawing tools and colours, making menu selections, and doing One

Wamm sGIOS IR Nhfa

detail work like photo retouching. Still, the fundamental disconnect associated with the mouse is still there, although less troublesome: you are moving your drawing hand around down on the desktop, while the image appears on the screen at eye level.

A second generation of tablet technology marries an LCD screen with the tablet's sensing grid, so that while running a paint or illustration program you

can draw with a stylus directly on the surface of the display and preserve thetradi-

Continued onpage 28

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tional artist's hand-eye-paper feedback loop. This combination of ICD screen and graphics tablet is now being ofFered to a wider market, as it is incorporated in the new Microsoft Tablet PC platform, due to beofficiafi y launched on Nov. 7. The devices running Tablet PC are ultralight (between 1.5 and 2 kg, or 3.5 to 4.5 lb.) notebooks with a tablet LCD screen. They are the first really portable handheld drawing and handwriting computers to be available at something nearmass market prices.

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The first electronic graphics tablet was invented in 1964 by M.IL Davis and T.D. Elliott at the RAND Corp., a research "think tank" largely supported by U.S. government grants (1964 was also the year Douglas Engelbart developed his first working computer mouse). Tablets were seen as an improvement over inputting commands via a keyboard, and were intended for use both as pointing devices for selecting menu options, and as drawing or drafting tools. Over the next 35 years.many companies developed tablets as input devices for computers, including Talos, Kurta, CalComp. and Canada's Anakin Research Inc., which developed the Easyl drawing tablet for the Amiga computer. The main customer groups for tablets were designers, artists, engineers (for CAD), animators, teachers, and students. I tested or used about 20 tablet models between 1984 and 1997, and found them very productive for animation, tracing, sketching, and menu selection. In the days before USB, tablet installation on a PC using the serial and parallel port was often a problem, particularly with the balky MS-DOS and earl y vers(ons of Windows. The main graphics sofiware titles used with a tablet included Fractal Painter "natural media" software (recent-

ly purchased by Corel and added to its ' to/(os aK , SaaSzwksa

inseam eau

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By the mid-'90s. though, most of the tablet makers dropped out of the market, and it became apparent that one company, Wacom (wwwwsrom.com) was winning the race to create the best arti st'stablets. Its pressure-sensitive devices were simply the best: easy to install, very accurate and responsive, beautifully designed ergonomically, and easy to integrate with all the common operating versions of Mac and Windows OSes, and art and design software. Wacom produced tablets in wide range of sizes (from 4x5-inch to 12x18-inch) starting at about $149. Around 1996, Wacom aho pioneered the ICD graphics tablet, with its PL500 model. Although very expensive (over $5,000, initially), the PL500 showed the way of the futur» drawing and painting directly on a glowing computer screen that you could hold like a sketchbook or lay on a desk like a piece of paper, The PL500's screen was still tethered to a computer,so it wasn'1 really portable like a sketchbook, but it was still a wonderful drawing tool. More recently, Wacom introduced the Cintiq — an ICD screen (15-inch or 18-inch) with a Wacom tablet grid underneath the screen, a USB connection, and software for Mac or PC. A lovdy drawing, design, and pointing tool, for about $2,800.

Tablet PC This summer, Microsoft and Windows notebook manufacturing partners, such as Acer, Viewsonic, and Toshiba. began previewing pmtotypes of the new Tablet PC (www.miaosoftcom/windowszp/lsblelpr/), a Microsoft-defined standard for ultralight notebooks with an LCD tablet screen for pen input, and a special version of Microsoft's Windows Xp operating sys-

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Wacom

tern optimized for pen computing. The Tablet PC is aimed at segments of the business computing market — like warehousing, manufacturing, transportation, health care, security. courier, sales, education and training, marketing, and "corridor warriors" who move &om meeting to meeting — where people need to be able to walk around while using their PCs. The Tablet PC is not designed specifically foi the communication and design market, but it is beautifully suited for that niche. Although none of the Tablet PC makerswe talked to would teU us where the tablet technology in their Tablet PCs come kom, we found links on the OEM eng(neering section of the Wacom site that referred to Tablet PC. At least some models of Tablet PC appear to be using Wacom technology. This is a good thing: the Tablet PC pens, for example, are very well designed and comfortable to use. The Tablet PC is getting attention from professional designers, even before its off)c(al release. According to architect and educator IL Edward Goldberg, of Towson University in Maryland, "Tablet PCs and direct-draw LCDs may become an integral part of preliminary [architectural and engineering) design and change the face of creative computing. The software tools have emerged just as a new form of computing coalesces. "With the Windows XP Tablet PC software coming later this year, these Tablet PCs and direct-draw LCDs, combined with voice dictation and handwriting recognition, should open the way to more natural drawing input. "Ifyou want to draw, oreven move an object, today's CAD software resorts to such compromises as object snapping, which automatically forces the cursor to snap onto an objectwhen the cmvor is within a specified pixel range. Directdraw input efiminates this disconnect and lets you design and manipulate the screen image in a much more natural manner."

Pto)ottColigo

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existing products), CorelDraw. and Adobe Photoshop and mustrator. On the Mac, of course, attaching a tablet was generally much easier, as with everything else Mac-related.

ith two million (and counting) tablets sold, Wacom(wwwwscom.com) hasbecome the dominant brand in the tablet market, to the point where it is hard to find any available alternafives. Ca(Comp, which originated in the 'Bos as a division of the Lockheedaerospace company,developed a line oftablets that competed with Wacom in thegraphic arts market Rw a while. Cunantly,though,the Caifomp company seems to have pufied back into the engineering market, with a line of very large-format tablets for CAB applications. And, although these CaKomp products are for sale online, the Ca(Comp

Web site currently only refers to the company's large-format coiour printing supplies. — Jefffvans

RB OCIOBER2002 MEGXaeutERRSPat OaemzarOXONIDEDmON wwwrs ~ m

m

In addition to a long list of Tablet PC hardware makers, Microsoft has lined up many software vendors thataredevelop-

ing versions of their applications optimized for the Tablet PC interface.

Corel (wwwcore(com/tablet/) has shown its own Tablet PC software, code-named Coligo (for Collaborative Interactive

Graphics on the GO). 0


+ GRA P H ICS TO O L K IT m

Photoshop guides for your graphics bookshelf

$$99' PUTS A LASER AT YOUR FINGERTIPS. ..ct .

By KeithScheagiti-Robens

w

ith the latest release of Adobe's

itagshtp image-editing software, Photoshop 7.0, comes a wave of new books to teach pros and neophytes alike some new ways to tweak their digital images.

Photashop7 Magic Photoshop7 Magit'': Authors:SherryLondon,

'!'w

!ew

RltodaCrossman et al Publisher:NewRiders www.newriders.co rn

atm

ISBN:ch7357-I264-6

Soitcover 289pages 2002 Rice:569.99

This bookis aimedsquarely at people who am abeadyfamITiarwithPhotoshop butwho wantto add some new professionaltricksto their repertoim. While ostensibly aimed at users of the latest release, it seems Photoshop7.0 isthe "excuse"forthisbook

as almostall of the projects covered in it could be accomplishedusing an earlier ver-

sion(though, Photoshop 7.0 occasionally provi deseasierways ofdoing a task). The book takes on 16 distinct plojects, including playing with the new Brush Engineto create brush-stroke effects(one

There are many reasons why laser printers have long been the office mainstay: fast, reliable output

combined with crisp text copy. The Lexmark E210 laser puts these features right in your handsbut at a take home price of just $299! The E210 laser — you' ll give it the

LEXMl &K

thumbs up to do business at home, or at the office.

of the fewsectionsfocusedexclusively on

Passion for prineng idrotx" www.lexmarh.corn

Photoshop 7.0); creating "still-life"

imagesusing photos; lenticular printing; cmating seamlesspatterns;usingdisplacementmaps to cmate believable 30 effects; andmanipulatingthe placementofpeople into new scenes via the Extxact Image

tooL It also has a section on using Photoshopto create Web pages and elements,but as a Webmaster I found it-

not surprisingly—heaviiy skewed in

Cong nuedonpage 30

ComputerSystemsCentre ''

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* umited time odor el parlidnstine dealers, meet price may vary.

9 aodr teems*canada inc. Lesmerhend'pmsmnfor errywine ideas' are trmlemans of tnsm a* International Inc.. and reaiwered in the unitedandes endiorother cosnlrias. Tl

wnwronadacnmntdtnrdm THECOIIPINERRhPER GREATERToaohno EDITION OCIOBER 2002 19


< GRAPH I C S T O O L KI T 7'

lfsohl Pholoshopgnildos

including examples on CO-ROMsaves the

Continue~dfiom 0 e 29

reader significant downloading time. If you are an experienced Photoshop user or a graphic artist who wants to

favourofgraphicalpizzazzovergood Web design. If yau're interested in creating art

noveaugraphic elements,a "gagery" Web site, or to give your Web navigation design a new look, there's something here for you —otherwise, don't bother. Theotherprojects are good,and I can even envision future applications for the few that Iwon'tuse immediately. Ihave to confessthat,on the whole,I

like the Magic series of books firom New Riders.The landscape format of these guides leaves room for both the illustmIions,the code behind them, and a run-

ning commentary. While you could probablyfi nd some of this information on the Web, this particular book format is well suited to explaining the finer points of the projects covered. Photos/lop 7.0 llfagic is lavishly illustrated with lots of colour images, which unfortunately makes it a bit pricier than some other texts on the same subject. Happily, the publisher has also included a CD-ROM withthe book.The trend in the

computerbook industry these days is to place all supporting files on a Web site, butas Photoshop fi les tend to be large,

wortha look.Ifyou are a Webmaster,I'd look Ibr something geared more towards your specific interests. Photoshop 10 Down andDitty &ebs I could tell that this guide was written by

an exper ienced computer book author, because he appears to know that, even

Soilcover 272pages 2002 Price:562.99

to impart would make "even Hindu priests abandon their mountaintop spiritual sanctuaries just to buy whatever it is you' re

sel ling." To get away with this type of irreverence in a $60-pius computer book you had better provide some truly worthwhile material, and to Scott Kelby's cred-

it, he does. Kelby is the editor-in-chief of Photoshop

Usermagazine,the head ofseveralimpres-

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.

If you haven't already guessed, I like

users. Morepointedly, it is for people, like !

R CI

1 eto 0 10ECNLC 107 7 "4\ ~ 00 700 IRe

book is brimming with use fultips— there

thisbook. My copy isalready dag-eared ta marka bunch ofeffects Ieitherintend to try,or have already tri ed and expect to return to in the near future. Thisis one ofthe more pertinent,usefulPhotoshop books I've read— now Ijust have to wait for those Hindu priests to

ECSK7004 MOREERECARG I ASUS A70200 MB 20 404 PCI SS EDRAM I 250MB DDR 200MPIE TM 32MB 4XAGP

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they added depth to that photo." The

The purpose ofthe book seems to be ta imparta bunch of interesting Photoshop tri cksratherthan those specifi cto the latest release. LikePhotoshop 7.0 Iltegic, anyone using Photoshop 6.0 cauld accomplish the majority of the things presented here. It is aimed at experienced Photoshop

771000.......,.....$879

$7)9

to look afresh at various ads and think "thatuses the TV scan lines effect I read about on page 14B," or "now I know how

is one on every page, making for more than 500 individualtips. CooL

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ISBN: IF7357-1257-9

be four) computer books,I knew thisbut hadn't been willing to go so far as saying thatsome ofthe techniques I was about

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round out your bag of tricks with some very spiffy effects, Photoshop 7 ffagic is

myself, who are already pretty familiar with the program and want to know the tricks that can make the difference betweenan amateur- and a professionallooking image.

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Some fast fixes for your bag of image-editing tricks D

igital technology has made pho-

tography more convenient, but it can't guarantee that every photo will turn out perfectly. Too much light, too little light, poor-quality reproduction — these and many other faults continue to plague our pica. On the other hand. digital tools do make it easier to repair and upgrade the photos that don't quite work out. Here are some tricks. well-known to the professionals. that anyone can easily apply to their own images.

Contrast antt colour Before you even think about adjusting tbe colour or brightness levels of your images, consider adjusting your monitor. You can't anticipate the quality of every monitor or printer that will ever be used to view your pica, but if your own setup is way ofi' the beaten track, you can be sure that very few people are going to see your work at its best.

The professional approach is to calibrate your entire system. Adobe products generally include the Adobe Gamma utility, which modifies your system-wide colour setting. Unfortunately, the efFect may not suit all applications (a darker setting tends to be more restful), and is diificult to reverse or bypass once installed. A less intrusive solution is to adjust your graphics sofiware. Most graphics apps have at least a simple gamma adjustment. All you need is a bit of patience and a known colour-correct referenceimage to guide you. You' ll find several on Bill Harris's Images Unlimited page at www.mindsp/ing.com/-woharflsf/csl.htm, and a more exhaustive discussion within the Varis Photomedia pages, at www vslis.com (under Methods). All you need to do is set your system so the image looks right. Then if you get an image that still looks overly light or dark, you can be confident that it actually needs fixing. The "ideal" image has at least one area

of pure white (255,255,255 in RGB terms) and another o f p ure black (0.0,0) — which is typically what your software's Auto Contrast function will tend to ensure. However, this won't necessarily give you exactly the desired range of shades in between. Most often, you' ll want to rescue detail that's hidden in the darkest or brightest areas. The RGB curve in the Curves dialogue gives you total control over the relationships between different shades in your image. (In Photoshop Elements 2.0, th e F i l l F l ash a n d A d just Backligbting tools do a remarkably good job of applying two basic curves, at the expense of detailed control.) In the sample image, the backlit motorcycle actually has a lot of detail that's not currently visible. Boosting the darkend oftheRGB curve can bring this out. Naturally, there's a price: a washedout background at best, or some really weird efFects if you try to warp the RGB curve too much. A reasonable compromise is to leave

and dark versions. Alternative(y, you could cmp out the bike entirely, as it has now become quite a useful image on its own. Or you could get fimcy:apply your RGB curve on a new adjustment layer, then create a gradient on the Layer Mask to make the elyect stmngest toward the bottom of the image. Colour casts are handled similarly, using curves. Old photos can be amazingly yellow when scanned; and photos taken under fluorescent lights are a

hideous greenish-blue. Sometimes, an Auto Color tool can eliminate the cast, but only if it can guess correctly what the

image is supposed to look like. The trick is knowing that colour-neutral areas, including white, grey and black, should all have equal amounts of red, green and blue. You «an check this

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Continuedhorn~ e 36 A yellow cast will show up as a de6ciency in the complementary colour, blue. To 6x it, open the Curves dialogue and bend the "light" end of the blue curve until you read roughly equal RGB values in the white areas. (You' ll probably need to pin down the dark end of the curve, to avoid getting bluish shadows.) The improvementcan seem miraculous. T he C olor C ast c o mmand i n Photoshop Elements sirnpli6es the process. It lets you click on any point that you think should be colour-neutral. then adjusts the colours to make it so.

Retouching There are a number of forms of detailed damage thatcan a66ct an image. and m ay requireretouching. However, they aU need the same techniques: primarily, a judicious use of the Rubber Stamp or Clone tools. If the damage happens to be colourful, so much the better. You can then use colour Channels (provided your software offers them) to isolate the problem. A best-case scenario might be a blackand-white photo that's had cranberry

juice spilled on it. Display the red channel, and the blemish would become glaringly obvious — and easy to 6x. You could paint it out using the Clone tool,

perhaps cloning hom identical areas in another colour channeL Or. since the image is monochmme, you might be able to discard the red channel entirely. A similar approach can help with the common issue of "red-eye." In this case, the problem is literally an area of red pixds. Chances are, therefore, that it appears almost entirely in the red channel of an RGB image. Working in the red channd, you can simply paint the pixels with black, or use the Burn tool to darken them. You can also use a Red-eye brush, but that won't necessarily do a better job. Red-eye tools selectively replace the red pixels, or simply paint with black, but either way you still need to check that you' re hitting exactly the right pixels. Colour channels are a particular boon to the nervous novice. You can do an amazing amount of damage in a single channel without having it show in the Anal image. Here's another example: If you' re trying to sharpen an image, say a portrait of someone'sface,check the colour chanQIVR format, Apple introduced the first program for genetating these movies, OuickTime VR Authoring Studio. It was sucha complete and weU-written package thatit was upgraded only once,from 1.0 to 1.0.1, and it was available until 2001 for the original price of US$399. However, the nve-year-o(d product was starting to show its age, and it was cer-

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inside new car models. In orderto create a QTVR movie you need to first photograph your scene or object,then stitch the photos together using specialsoftware. With the release of

Continued onpage 40

nels to 6nd the one with the least skin detail — often red. You can then apply a heavy Unsharp Mask to this one channel, without bringing out any unpleasant blemishes.lf the image has that blocky, over-compressed look, you can pick the channel with the worst IPEG artifacts. usually blue. and simply blur them out with the Blur tool. If you' re adventurous (or desperate), you can even try changing colour modes. to CMYK or LAB, which have quite different sets of colour channels that may show up exactly the problem you' re trying to repair. In Photoshop, conversions between RGB, CMYK, and LAB are virtually lossless. Other programs, such as Corel PhotoPaint, seem to produce colour shifts when you change modes, so you'U needto be more careful.

Panoramas After aU the heavy repair work, why not have a bit of pure fun. Digital cameras make it tempting to shoot wide panoramic views as a series of pictures that can later be stitched together. Photoshop Elements 2.0 and Corel PhotoPaint both have automated tools for this, but doing the job manually really isn't aU that di(6cult, and o6ers much better controL First, load up aU the images you want to join. Check their' sizes, then create a single new fde that's a bit bigger than their total width. and a bit taller than the largest height. Paste copies of each original image into the new blank one... then close the originals to regain some working memory. In Photoshop, each of the pasted mern Beard pe socketevo

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images ends up on its own layer. In other programs, they' ll likely appear as separate objects. In either case, you now have the freedom to move them around and match them up. In particular, you can apply colour and contrast settings, as discussed earlier, to even out any variations between the separate images. Also, you can rotate the images so that they line up pr eperl. Then comes the real trick fading the edges. In Photoshop, you can do this by adding a Layer Mask to the appropriate layers, then Sling it with a horizontal gradient. Corel PhotoPaint has an excellent interactive transparency tool that lets you draw a transparency gradient directly on any object. Make the uppermost image transparent for most ofthe width of each overlap. Zoom in a bit on the overlapped area and you' ll 6nd you can easily position the transparent image over the underlying one, nudging it into perfect registration using the cursor keys. The two images literally "snap" together when you hit the right position. You can now Flatten Image (or equivalent) to combine the layers (or objects), then crop away any unwanted background. Use Dodge and Burn to even out any remaining variations in brightness, and you' ve got a virtually seamless panorama. The same approach works for joining any type of images. For example, if you' re scanning something that's too large for the bed of your scanner, try to arrange the individual scans so you cao join along areas of limited detail, and you' ll be able to hide the seams completely. Cl

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adjustmentsare sufficient. The installation and setup of Stitcher is simple and the software wiU install in Mac 05 X without requiring a reboot into 05 9. The interface. however, seems very Windows influenced. Gosing your current document,for example, also quits the program.Despitethis,mostMacuserswill find the program simple enough to use once they've worked through the tutorial — the results are definitely worth suffering through a few interface quirks. Stitcher does everything QuickTime VR Authoring Studio did plus a whole lot more. And unlike Apple's authoring software,Stitchersupportsboth Mac 05X and

Windows, making it perfect for cross-platform environments.

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continued it. This left QTVR authoring tool development to third parties like Realviz and VR Toolbox.

have to enter information like the focal length ofthe lens,but Stitcherallows you

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tent,but Stitcher is probably the most powerful and fiexible. The current version, Sfit cher 3.5,can run under Windows, Mac 05 9 and X. Its main attribute is its abilityto stitch images without setting up detailed camera profiles, as is required by mostother QTVR creation toois.

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Campule'PAPER

Hands On Lab T est • H a r d w a r e E v a l u a t ion s • S oft w a r e 8 C D - R O M

I'In In Touch remote access to your PC

Hooking up New cards connect peripherals to your computer

N

By SeenCarruthers

o matter how loaded your computer is, you' re never going to

anada's own 01 Communique

get absolutely everything you

C

wants to help you stay in touch with all o f your information while you' re on the go, and it has just the software to make that happen.

need right into it, nor would you want to: digital cameras. MP3 players, printers, and more are all things you' ll need to plug in. In the past, these external devices usually hooked up to your PC via its serial or parallel connectors, but those two trusty ports are giving way to newer, much faster interfaces like USB and FireWire. This month we look at the newest cards available for adding FireWire and USB 2.0 interfaces to your PC.

Note onpnYing We received most of t h e pmducts reviewed this month duectly Rom the U.S. with pricing pmvided in U.S. funds. The Canadian pridng we have given was converted Rom the U.S. pricing, and assuch is subject to change as the exchange rate varien there will also likdy be guctuation Rom store to store and region to region.

R ev i e w s

I

From: 01Communique, wwwotcomcom Monthly tee:59.95 (or 599peryear)

The pricing as given is intended to give readers an idea of the price to expect rather than as a degnitive price point.

Firetulre Ogicially known as IEEE 1394, this connectivity standard is better known by the much catchier FireWire, named RRer its relatively blazing speecL When it was introduced, it was designed as a plug-

and-play replacement for the SCSI interface that would compete with the much slower USB 1.1 standard (FireWire checksin at400 Mbps compared to USB 1.1's paltry 12 Mbps). Though it started its life as a Macintosh technology, FireWire has since migrated over to the world of the Windows-based PC, especially for video-related hardware

I'm InTouch is' an application you instag on your PC, which acts as a client to the outside world. It reports its IP address to a server at 01 Communique. Then, when you want to access your data while you' re away from your PC, you simply point any Web browser to the 01 Communique server, and identify yourself with a username and password. You' re then redirected to your data using a peer-to-peer connection with your PC. That's not a typo: you can use "any" Web browser. I'm In Touch diminates the need for special dients, which means you

Continued onpage87

Continued onpage 44

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4 HANDS D N m

Hooklogop Continued from page 42

32VIDIA.

and for external hard drives.

FhoWipefordesk(op Pts To add any of these cards to your desk-

top system,you'll need onefree PCI slot. If you' re planning to add the card to a Windows-based system with Windows 2000 or hi@Or, you probably won't even need to worry about drivers, because FireWire driver support should be

gee

native (unlessyou're using a strippeddown version of the OS custom-config-

ural by your systemvendor). Installation should be very simple: Bnd the available PCI slot, insert the card, then start your machine. Of course, ask for assistance if you' re not

comfortablemessingamund inside your

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pmblem here. We tested our PCI FireWire cards in a 2 GHR Pentium 4 system with 256 MB of DDR SDRAM and a 40 GB ATA/100 hard drive. The system was running Windows XP Pmfessional.

• NVIDIA GeFo/ces Ti 4400/4600 GPU • nfinkeFX 0engine for full progiammabifily • AccuView Antialiasing Engine • nView Display technology • Iighlspeed Memory Apchrtectuream8 • 128MB high-speed DDR memoiy

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computer, but those who have installed any hardware in the past should have no

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XP boxrecognizedthe card automatically, and we were transferring data within seconds. If you aren't planning to start, burning DVDs, this card has all the goods you need to get going with FireWire devices.

Continuedonpage46


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Nookmgnp Continuedfrom page44

Alt DV Wonder From:ATITechnology, www.ati.corn Esbmstedprice: 529 • Adds three external FireWire ports. • Compatible with Windows 98SE,Me, 2000, and XP. • Comes bundlewi dth UleadVideoltudio 5.0, and asix.to.four-pin FireWirecable. • Two-year warranty. Though it's marketed as a DY camera companion, the DV Wonder also works with other FireWire devices. like hard drives and scanners. The card installs quickly and. easily and we had it working with both the hard drives and the DV cameras fairly quickly using our Windows XP system. Since it comes with the cable and a copy of Vlead Videogtudith we'd have to say this offers one of the better valuesin the FireWire space.

Belkin FireWtre card stig provides three ports, and even has an internal power connector, if you' re planning to use a lot of connected devices that draw power from the FireWire bus. If you're using

drop from VS$89, so shop around for the best price!

powered devices like hubs and hard

Esgnutodprice:585

From: lavaComputer MFGInc., www.lavalinkcam

drives, you don't have to worry about that, though: it works perfectly fine without it. O w c onnected devices worked just fine, and we were able to get data flowing without any problems.

compromised performance, especially if you' re using an older hard drive withless

up-to-date specs.You'll get very choppy

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videocapture if your components are

From: InnoSysInc, www)tefspan.com Estimated price:529(converted from U5550)

• Adds twoexternal pons • compablile with Windows 985E,Itle, 2000, xp,

MscOS8. 6and hi gher,andLinuxkernel 2. 4 and higher. • Ufetime warranly. lf you choose Lava' s FireWtre card,

you' re buying Canadian (the company. which makesa number of different connectivity products, is based in Toronto).

• Addsoneinternalandthreeudemalports(use

DINtln FSII301 From:Belkin Corp. wwwbelkin.corn Esbmatedprice: 5129(converted from U5580)

of internalportmeansonlytwoexternal pons can beused). • Compatible with Windows 98SLMe, 2000,XP, and Mac05 8.6 andhigher. • Bundled with MGI VideoWave81SEvideoediting softwareanda six4ofour9ln FireWire cable. • Five. year warranty. The three-and-one design on I(eyspan's desktop FireWire card is a nice touch if you have any internal devices that make use of FireWire (they' re few and far between, but they do exist). Because FireVcrrre controllers tend to only handle three ports at a time, using the internal port means one of the three ports on the rear of the card will be disablerL As with the other cards, it was fully functional on our Windows XP box as soon as the machine fired up, and we were able to use the hard drive and DY cern within seconds. The card recently had a price

• Adds three external FireWireports. Compab)u ewithWindows 98SE,Me,2000,and XP. • Bundled with MGI VideoWave 81SEvideoediting software,MGIPhotoSuite BlSEphoto software,and a six-to-four~a FireWire cable. • Intenul power connector is optional, useonly if conneaingmultiple FireWire powereddevices. • Liletime warranty • Vusion alsoavailable for Mac05 86 and higher(F5U501-MAC,also US580). Though it's one of the smaller cards. the

The packageis pretty basic, with just the card, a fioppy disk, and an instruction sheet includerL The floppy comes with a few drivers for older operating systems, but if you' re using Windows 2000 or XP, the «ard should be recognized automatically. The card only comes with two ports onboard and no bundled software, but it is one of the only FireWire cards we' ve seen with support for Linux right out of the box. Those looking for a more fully featured bundle may want to look elsewhere, but Linux-heads and Canadaboosters should both find this card a perfectl y good choice:on our machine, we had devices connected to the «ard up and running within seconds.

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Adding FireWire to a notebook computer is pretty easy: just slide in a PC Card adapter, add drivers when necessary, and go to town. What's a bit tridoer, however,

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book's internal drive. We tested notebook FireWire cards using a Toshiba notebook with a 700 MHz Celemn processor and 128 MB of RAM. In addition to the internal 10 GB hard drive, we also tested the cards using an external Maxtor 3000DV hard drive and a Canon DV camera.

AdopteeFlreConnectfor Notebooks From:Adaptec Inc, wwwadaptec.corn Esbmatedprice: 5159(converted fram US5100)

• Adds three FireWire ports via PCCard slot. • Comes bundlewi d th Sonic MyDVD3 edtingfauthoringsoftware, anda six4a-four-pin

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spending all their time trying to catch up. One way to get around your notebook's DV-capturing limitations is to invest in an external hard drive with a FireWire connection. The drives included in these external enclosures usually feature pretty fast transfer, are very

Firetgfire for notebookPCs

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is determining the suitability of doing so If you' re planning to add FireWire to your notebook computer so you cancapture video &om a DV camera, it's worth remembering that the FireWire port isn't the only consideration. Almost more important are the other components in the notebook, like the processor, RAM, and hard drive. If you' re planning to use an older machine, you may be getting

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Intel Celeron 1.0A Intel Celeron I. I A

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$529 $539 $649 $669 $709 $749 $799 $869

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AMD DURON 90D AMD DURON 1.0 AMDDURON I I AMD MP1800 AMD MP 1900 AMD XP 1700 AMD XP 180D intel Pantlurn 1.0 Celeron

inte lPcnnum 1.1Celem n lntu Pentium 1.2 Celeron Intel PenUum UI 1.13(256k)

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Intel Pemium IV 1.6G (128f256) Intd Pemium IV l.'/C (IZ8f?56) Intel Pentlmn IV LSG (I ZSf256) Intel Peouum IV 1.9G (128/Z56) intel Pemium IV 2 C (128/256) Intel Pontlum IV 2. 2 G {128/25{0

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SUS A7V133 M/8 US P(S333-M M/8 SUS P48 533 M/8 INTEL P4 850GBC hUB ECS P6S SAT M/8 CS K7SEM2 M/8 PC-WAVE 922 M/8 PC WAVE 925 M/8 MPTRON M758 M/8

5191 5133 $249 5259 5169 5129 $8'7 $103 Ml

I MB RAM (3DPIN) 4MB RAM 30 PIN/72PIN SMB EDO RAM {T2-PIN) 16MB EDO RAM (72-PEO 32MB EDO RAM(72.PIN) 128MB DDR RAM 256hlB DDR RAM 64 MB SD RAM 126MB SD RAM 25SMB SD RA34 512MB SD RAM

$2 $19/$15 $10 $30

$49 549 $89 535 $49 589 $1'79

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$25/35 $35/45

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$270 5197 5249/5259 5289/5339 $414/5650

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Duelpmm~ 8 J .SG/z.oc Intel Penuum IV 2.2G/2 4C

BMB 53ACP 4MB ATJ ALL IN WONDER {USED 16 MB ATI ALL IN WONDER 128 32 MB XPERT 2000AGP 64 MB RADEON 7500 AIWONDER sf MBBAUSOtumeakn

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579 $119 $129 $139 $179 5219

1.44 MB FLOPPY I 5120 FLOPPY

$189 525 5149

20 G 8 HARD DISK{ notebook)

MONI 15 VIEWSONfC VE500 TFT 17 VIEWSONIC 870

17 VIEWSONIC E70F 17 VIEWSONIC PFJ7$ 19'VIEWSONIC PFT90 19 VIEWSONIC P95F 17 LC 7005 MONITOR 17 NEC A570 MOAIJTOR 17"NEC ASTSF MONITOR 17 NEC 1550V LCD MONITOR 15 SAMSUNC 570V LCD

15" MONITOR(USED) 17 MONITOR(USED)

33 6K Fax{Madam(usedISA) 56K I'ax/Modem(V90 PC@ 56K PCMCIA Fax/Modwo 56K External Fau/Modem

SDSD $259 $275

$484 $549 $559 $239+20 $249

$279 $589 M99 599 $149

$20 $49 $55 $99

" " 'MTTI)17ORKIN G C A R D S R OUT E R Ethernet Adapter 10/100 Iulbps PCMCA Erhernet CARD 10/100

549 $59 $69 $299 $169 $169

$169

10 Base. T Etheroet Hub 5/8 PORT LINKSYS 4 PORTS ROUTER D-UNK GA'TEWAY fk FIREWALL Linksys Wireless 4 port Rowm Llaksys Wlrelwn PC Card

unksy Wheness PCI Card Adpt

$25/35

5199 $189 5269 8 149 $70

8

17 MONITOR IZSMB RAM MIDI TOWER CASE: 32MB VGA ADAPTER (SIIARE) 52X CD ROM 1681T SOUND CARD 56k FAX MODEM 1.4 4 MB FDD MOUSE.WIN95-KEYBOARD;

2 ycaen parts and S years labour uentuont)r PKNTIVM I.OACELERON 5 7 9 9 FKNTIUhtl. IA CKLKRDN $ 8 1 9 PKNTIUM ttl I.ISA $989 PKNTIIJM III 1.13 5969 P KNfIUM IV I.TG + $30 P ENTIUM IV I35C + 596 PKNTIUM IV 1.90 + 578 PENTIUM IV 2C /2,2 + $108/S170

Cly-IEI$7tt 13RIVFS f t k KI T S 52X CD ROM

$59

56X CD ROM IOX DVD 52X CD ROM EXTERNAL 32X IOX40 LG CDRW 40X12X40 LG CDRW 2 4X10X40 PLEXTOR C DRW 40XJZX40 PLEXTOR CDRW

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$89 5\79 $129 $169 $239

$249

C ANON N670U SCANNER

$1 6 <3

ARTEC U LTIMA 2000 {USB) $

10 9

Midi Tower Case ATX MJOJ Town Case ATX P4 Midi Tower Case

$49 $69

hL.S Keyboard Logltech PS2 Keyboard Logbech 1Touch Keyboanl Serial / PS2 Mouse LagltechPS2 Mbuse Logt tech Optical Mouse

M9

$79 $15

104 WJN65 Keybaard

ANON S200

CANON S300 Hewlett Pscksnl HP-1 200

Brother Laser HL-760 EPSON STYLUS 580 EPSON STYLUS 777

$25 $49 $15 $25 $49 5109

$159 5649 5449

$109 5150

TOSHIBA PORTEGE300CT lghl THEVKPAD 380 JBM THEuKPAD 11400 TOSHIBA 1900 P 4 1.6

$650 5800 $800 $2.79 9

400W SubWeoferSpwdters SOOW Subwnofer5peakers 100W speaker Altec Lansing ACS21W Akec Lansing A VS 200W Alice Lmslru AVS300W Altec Lmwlog AVS500W

$39 $69 $15

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ltoohiogup Connnnedfrompage45 FireWirecable. Compsbbfewith Windows98SEMe, 2000, XP, and Msc 059.04 sndhigher. • Fwe.year warranty. The Adaptec FireConnect for Notebooks was the card with the fullest range of capabilities on the notebook end of things, with three ports right on the card and no problems with data transfer —we saw ahnost no rames with this

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card. Inserted into the notebook, it worked just the way it should, with automatic recognition by Windows 2000, and proper functionality with both hard drives and DV cameras, as weg as the FireWtrehub. The only real issue we had with this one was the fact that ag three portswere on the card instead of on a dongie, which could be an issue if you have another PC Card in your notebook, but it's not typically a problem if you use this card in the top slot. Overall, it's still the nicest PC Card FireWire bundle.

From:Selkin Corp.,wvtwhdkin.com Esbmstedprice: 5159(conve/ted from USSi00)

• Externalpoweris opnonal (useonly if cunnect-

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Hookieg sp Continued om n e 49 new PC and motherboard. It's easy to see

why: the port is plug-and-play, allowing you to add fairly powerful hardware to your computer without having to open up the case, and in many instances, without having to restart the computer. The most common version of USB in most

computers is USB 1.1, a sli ghtlyolder spec that transfers data at a maximum of 12 Mbps. USB 2.0, introduced in mid-2001 but not quite ready for primetime until this

USB 1.1, but changes the controller chip to bump the speed up to a blazing 480 Mbps —about 40 times the speed of the previous version. Many of these cards will function just fine with drivers for USB 1.1, though at the slower USB I. I speed. When USB 2.0 pmducts were introduced, there were serious driver issues preventing many of the cards from being used with Windows 98SE and Me, but most of those issues have now been ironed out, allowing these cards to work smoothly with Windows 98SE and higher.

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USB2.0 for desktop Ks Because of the squabbles over the USB 2.0 hardware and software standards, there won't be any native USB 2.0 support in your operating system if you' re using the 6rst version of Windows XP or anything that came before it. (Though there may be support in the next revision of XP. we won't truly believe it until we see it.) Because of that, to add a USB card to your system, you'U need to use a wizard-based driver install. For Windows 2000 and XP it should be fairly quick and easy, though earlier versions of Windows may be trickier. AU cards in this category will require one 6ee PCI slot.

- Addsoneinfernal andthreeexternal USB2.0 pails.

• Compa tible wilh )Mix)own985E,Me, 21)00,XP, and Mac05 9.08 and hither. • Five. year warranty. • Six-poit vesion (U582connect 5100,with five

external andoneinternal port) availablefor USS70. In addition to its FireWire line, Adaptec features a USB 2.0 product line with a number of family members. The 3100LP is one of the more value-oriented models in the line, but it still has four ports in a three-and-one con6guration, which is nice for users with VSB devices that connect internally. The card fired up 6ne and was working almost immediately. We hadour externalhard driveconnected and transferring data soon after that. If you aren't planning to connect a lot of devices, this one makes a great choice; those who need more pons can spend a bit more and get the six-port version instead.

Belkin FS11220 From:Belhn Corp„www.beffun.com Esbmsted price: 5110 (convened from US570)

We tested these cards using the same

desktop PC used for the FireWire cards, above, along with a Maxtor 3000LE external hard drive.

ISARTS AND SERVICE WHENEVER tt)u NEED n 24x7

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From:Adapter Inc., wwwadapteccom Esllmaied pace:S79(converted from U5550)

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If you have a number of older USB 1.1 devices, don't fret: they' ll still work underUSB 2.0,butattheslower speed. This is important to note if you plan to use any USB hubs, because any USB 2.0 devices plugged into a USB 1.1 hub will function at only 12 Mbps, even if that hub is plugged into a VSB 2.0 port on the computer. you know what they say about your chain only being as strong as its weakest link? Well, it's the same case here, but in this «ase your chain is only as fast as its slowest link, for everything upstream. If you' re stuck with a whole pile of USB 1.1 devices plugged through a full-speed USB 2.0 hub, the one bit of good news is that aU of your USB 1.1 devices will be able to achieve maximum throughput. They' ll have the full 480 Mbps to divvy up rather than sharing 12 Mbps.

I

Continued onpage 52

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• Lifetime warranty. Belkin's bright blue USB 2.0 card installed quickly and easily under Windows XP, pulling the drivers automatically down from the CD when needed. We soon had it transferring data to and from the PC's internal hard drive at a fair clip. The four-and-one configuration is nice for those with a USB device that needs to be connected internally or who want to jury-rig their own (a USB camera hidden inside the case, perhaps, if you have a clear side panel?). (Note: Belkin also offers a four-port USB drive bay hub, model number FSU26l, at US$50, which hunt mounts into your PC using a standard floppy-sized bay, and uses an internal USB connector.) One nice touch: there are lights along the back of the card that indicate when the ports are in operation

Koyspaa l)2PCI-5 From: InnoSysInc, www.keyspan.com Estitmted price:595(cnnvelted from U5$59)

Compatible with Windows90, Me,2000,XP, and Mac05 8.6 andhigher. Five.year warranty.

At only US$59, Keyspan's four-and-one USB 2.0 congguration is one of the better values we' ve seen, and as with the others, the one internal port will be convenient for anyone who wants to hook up any USB peripheral on the inside of the box, like an internal hub. The card installed smoothly and we had data going back and forth between the internal drive and the external Maxtor drive almost immediately. Even if there's no wild paint job to make this one stand out, it's a very functional card at a good price point, and degnitely well worth consideration.

lava IISS 2.0 HostAdaptfw From:LavaComputer MFGInc„www.lsvalink.mm

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Web site.) If you' re running Windows 2000 or XP and you' re looking for a very basic solution, this one seems to work just Bne—and it's a Canadian, too.

USB2.0 for notebook PCE Driver installation of notebook USB 2.0 cards will require the same software setup as with the PCI versions, including a wizard-based instalL The hardware is another story altogether: just slide it into the slot. We tested these cards using the same Toshiba notebook used for the FireWhe cards, coupled up with a hdaxtor 3000LK external hard drive and a Logite«h QuickCam Pro VSB imaging device to capture live video.

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Continuedfrompage54

Maxtor —one FireWire, and one USB 2.0.

ly qualifies asthe most loaded card in this whole roundup, and the good news is that every one of the ports should be usable. The two-and-one and three-andone configuratio means thatoneofeach type of port is available internally. while keeping a Fair number of ports on the backof your PC and availableforregular use. When we installed this one, it required one restart for full functionality, but then we were up and running and transferring data quickly between our two external drives. If space is at a pmmium, this bright blue card certainly packs a wallop in terms of value.

pons.

expected—the Maxtor drive was automatically recognized by the Windows 2000 notebook, and we were reading and writing to the drive in seconds. The card was able to read/write to the external drive at the same time it was capturing motion video from th e Logitech QuickCam, and everything worked quite smoothly. Though it comes with ajack for plugging in external power, the card doesn't ship with the adapter; unless you' re trying to power a whole pile of USB devices that draw power &om the bus itself, this shouldn't be an issue.

• Flvoyear warranty. Keyspan's notebook USB 2.0 card is more expensive than the Adaptec version, but it comes with the external power connector in the box— if you' re planning to connect a number of unpowered USB peripherals, this addition to the bundle will be essential. Fmm an installation and performance perspective, the card is topnotch: the wizard-based driver install was quick and painless, and both the hard driveand camera worked perfectly,even at the same time.

KefsponUSCB-2

Sometimes you want to add both new technologies, but you either can't spare the extra space inside the PC, or the money it' ll cost to buy two separate cards.Now, a number of companies are coming out with combocards that combine both interfaces onto a single PCI add-in card, but also shave a few dollars

From: InnnSysInc, wwwkefspan.ccm Estimatedprice: 5159(converted from USS100)

AdopteeDuoConned From Adapter Inc.,wwwadapteccom Esbmaledprice: 5159(convertedfrom U55100)

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Comboco rds: FueBIIre ondUSBLO

nal,oneinternal).

Fram:Belkin Corp., wwwbelkin.corn Estimatedprice: 5145(mnverted from US590)

• Internal floppy-sizedpowerconnector, in case you' repnweling multiple bus-powereddevices. • Compatible with Windows 985E,Me,2000, XP, 2nd Mac05 9.0.4 andhigher. • Five-year wansnty. If you only have one &ee PCI slot, but somehow need to add four USB 2.0 ports and three FireWire ports to your system, you' re in luck The DuoConnect definite-

olf the price you'4 pay if you bought them separately. We tested thesecards on our Windows Xp Professional desktop, and used both of the external hard drives from

Addstwn USB2.0 ports via PCCard. Compatible with Windows98, Me, 2000,XP, and Mac05 92.1 andhigher.

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• Compatible with Windows 98SE.Me, 2000, XP and MacOSXsnd higher (wiii work with Mac OS a but only inUSBki mode). • Comes with one six-to-four-pin FireWire cable and oneUSBcable. • Bundled with Uiead VideoStudio 40 (Windows)andbTVPro (Msc) videoediting software. Orange Micro was one of the first out of the gate with USB 2.0 cards. The company has developed a pretty thorough line of cards in both the USB 2.0 and FireWire space, and this is Orange Micro's new combocard. Because we weren't able to get our hands on this card until just before deadline, we weren't able to put it through the full batch of tests —however, it installed on our Windows XP system just fine, and items we connected through the «ard functioned as anticipated. (For more information on Orange Micro's other oi'ferings in the USB and FireWire categories, check out the company Web site, at wwworangemicro.corn.) C2


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SenalONce Tech nology

S ol u t i o n s f o r S m a l l B u s i n e s s • Co n n e c t in g

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Building your businessWeb site Whether you do it

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pro, there are a few things to consider when creating an online presence Of the numerous communications we receive. one of the most frequendy asked questions is"How do I pick a Web site designer orhostfor my business?"Welet TechnologyReviewer Dave Chappette out of the TCPTestLab long enough ro frnd some anlwnsfor our readers.—Editor

By DaveChappalla ecognizing that few businesses have stair dedicated full-time to etwork security, Symantec has integrated multifunction security solutions into a single hardware unit.

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Internet presence equation: design and hosting. Other secondary components are important, hut for now we' ll concen-

For those with very little capital, you can find free or almost-free Weh hosting. You can begin with the free Weh space most ISPs (Internet service provtders) give their subscribers. It's usually at least 5 MB, which is enough to store some HTML fites and possibly a IPEG image

trate on these two.

ByDaveChapalla

It's common knowledge that small to medium-size enterprises represent the largest portion of the Canadian business m arket. So,there are plenty of services catering to businesses in this category that want an Internet presence—from "free" to price-is-no-ohject offerings. W e've looked ata few.

fter years of avoiding the inevitable, you' ve finally decided to create an online presence for your business. Where do you start? First, you need to understand that there are two main components to the

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has proven that giving away a service for free is a difficult business modeL One company that seems to be making that formula work, however, is Bizhosting (www.nizhmtingcnm). Company representative )im L ee explains, "We don't really make any money on the hosting that we give away for free. We try to offset the cost of hosting these I'ree sites by requiring advertising banners on the sites' pages, but that doesn't really cover much of our cost of providing the service. For the most part, we treat the cost of running the free serviceasa m arketing expense." Bizhosting clients get 20 MB of free Web space and can use a subdomain (that includes "bizhosting" in its name) or their own domain (.corn, .net, or .org), which they have to register and, of course, pay for. If a client's free site approaches or exceeds the bandwidth limit, they can upgrade to one of the monthly pay services without any interruption, says Lee. "A small business can set up shop on our free service, and never have to worry about moving it again. Our clustered server technology allows any site on our system to scale from just a few hits a day,

-

like pictures of family, pets, or a new bike, not for commercial purposes. Most ISPs will shut you down if the traffic to your site exceeds a set limit. Even if ISP admlnlstrat)ve gnomes are too busy to stop you from using the site for business purposes. excessive traffic to your site could prevent many of those who want to visit from being able to do so. Do you really want a potential customer to see the dreaded "page not found" error message? If you haven't registered a domain name, and don't want or can't afford to pay the $39 plus GST to do so, some free hosting sites will give you a URL (uniform resource locator) for your site that looks something like www.youibusiness.free. husisemice.curn. However, not only can this type of URL be difficult t o r emember, it' s instantly recognizable as a free site and may not inspire the confidence of potential customers. If you decide to go with a free Web host service, you need to consider its long-term viabiTity. The pattern of dotcom failures in the last couple of years

SERVICE O'Cense WHII.E YDU WAIT $QRSS

to tens or hundreds of thousands without any difference in the speed at which it is served." Upgrade packages can include more bandwidth, Web space, email accounts, real-time credit'card processing support, and priority phone support. "We don't force people to upgrade," says Lee, "we simply let them try it out, and then hope they will like our service enough that they will want to upgrade. In a way, it is a little bit like the shareware model." A similar service i s o ffered by Kyrgyzstan-based United Net (www.united.netkg). It too hopes users upgrade to servicesafter using the free offerings. U.S.-based Brinkster (www.biinkstei.com) does offer one basic free hosting package, but its features are severely limited.

Professional hosting Although it is a major consideration, price isn't everything. Flip through The Coinpuier Paperand you' ll see dozens of hosting services offering a wide range of Web hosting packages. To help you choose, check Web hosting company sites for explanations. For example, Domain W izardry

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(www.OniminWizardiy.cum) provides loadbalanced data centres, instead of one or two servers, and dual operating systems standard, which it claims no other company offers. NextWebHosting (www.nextwebhosting.corn), a division of Elosoft (wwwelosult.cum). offers 15 months of service for the price of 12. Of course Web designers have their

own idea of which company provides the best hosting. UsuaBy this is determined bythe experience a design company has had with a particu)ar host. But sometimes it's decided by the terms of the deal struck with the host in which the design company becomes a hosting reseller. Ask those you.know, and avail yourself of the "contact" button on hosting company Web sites. The timeliness, tone, and degree of professionalism in the replies you receive can help you decide on a hosting firm.

Oo.it-yourself design How do you design a Web site? You can use many of the fiee or inexpensive Web site design packages. Learning them is just like learning to use another software application.

Continued onpage 65

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a funnybook exploring the fundamentals of good design by exposing really bad design. The book is WebSites That Suck and the site is, of course, websitesthstsuck.com.If you read the book and/or visit the site, you' ll see examples similar to your favourite sites, your friend's sites, and other popular sites that you might have thought were good until Flanders pointed out the flaws.

GN5$ asml4Cg&B-

Or you can learn HTML. It's even easier, and you can impress your friends with your knowledge. By conducting a search on "HTML tutorial" we found HTML Goodies (www.hlmlgoodies.cam)and Make a Web Site (makeawe bsitezom). From those two sites and others we learned enough HTML to create a simple site on our own. For a comprehensive list of HTML tutorials see putertutor.net (www.putettutot.net). If you want fancy graphics, lots of eyecatching movement, and plenty of distractions on your page, doing it in plain HTML will take a lot of time. An easier way to that end is learning Macromedia Flash (waw.matromedia.com). A free trial version of the software can be downloaed from the company's site. You should also learn something about Web site design and use. Start by v isiting J akob Ne ilson's s i t e (waw.Useit.com). Neilson is the absolute authority on Web site design and usability. Another good design tutorial site is aksi.net (wwwaksi.nel). Designer Vincent Flanders has written

Professionaldesign However, sometimes it's cheaper —and almost always faster—in the long run to hire a professional. "Web developers are a dime a dozen" says Jeremy Slaven of DSI Design (www.dson edesign.com). "While anyone can use a Web builder to cut and paste elements into their Web site, the visual impact, interface cleanliness, and use of colour for a professional corporate Web presence isbest left to professional, innovative, and talented design teams in conjunction with your development team." So how do you choose a Web designer? The temptation to jump on the Internet bandwagon, overspend, and listen to a supposed Web guru can be

strong, especially for business people who aren't Web savvy. Start by asking yourself what you want from a Web site. D ino Esposito o f Me dia D o g Productions (wwwmediadog.net) advises, "Before rushing out and going for what you or others think is cool, ask yourself: 'What do I specificafiy need?' and 'In what order do I need to get it?' Any potential Web designer will most likely ask you these questions as wdl, and if you have the answers ready it will make your initial contact that much easier." Slaven says, "Be prepared before you call anyone. Have a solid plan and wish list for your coporate Web presence before you do anything." Next, ask everybody you know who has a Web site how they made their design choices. how much the design work cost, and how much time was required to complete it. Check the site, its ease of use, and note your ftkes and dislikes. Then check the site of the design company behind it to leam about its design philosophy and what areas it specializes in. A successful Web design firm should also have links to dients' pages. You can ask those clients directly about their experi-

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the designcompany. "Areyou assigneda personal point of contact? You don' t want to end up as the small company

dealing with a large Web development team or you may always have difiiculty trying to get things done on time and on budget." says Esposito, "Make sure that your Web team doesn't treat you like a number, and that you have access to all

work in progress." Slaven agrees: "When you call the design/development firm, ask for the creative director or lead project manager.Titlesvary from company to compa-

ny, but makesureyouspeak to a person in a senior, decision-making position. That way you' ll have direct access to the person with final say on your price. The senior exec may not directly handleyour project, but putting yourself in contact with them givesyou more leverage when negotiating your position as a buyer." Ask about each fi rm's experience designing the type of site you prefer. Have they performed other functions,

Congnnedonpage 55

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gugdiagyour budeesstg? ebsite such as back end databases, forms, autoresponders, and shopping cart designs? How much do they know about Web site marketing? Then become a choosyshopper. While it's a poorly kept industry secret that having your site appear 6rst in a search

erevery time you want to change something on your Web site. you' re going to be spending more time and money than necessary. "In response to customer requests for complete access and control, we designed an administration page, customizing the interface for each companye says Al Redpath of Outrageous

engine query requires payment, some

Creations! (www .OutragtousCrestions.corn).

firms will guarantee top IO or top 20 placement with major search engines and directories. Esposit o suggests asking for guarantees on delivery date and site functional-

From this admin page it's possible to add, edit, and delete products and categories. to move categories around and create subcategories. and upload and

ity. Slaven recommends obtaining

change product images.all in real time.

of all security functions in one box. Designed for smag to medium-size businesses, the appliance incorporates

Page content can be changed and

the main security preoccupations ofsys-

changeswill appear instantly.

tem administrators: accesscontrol, lirewall, anti-virus, intrusion detection, content 6ltering, and virtual private network (VPN) features. Other vendors have "partnerships" and "arrangements" with cooperating

quotes from other 6rms to ensure the one you' re interested in is projecting reasonable timelines and cost.

Careaadcontrol At the very least, your Web site is a worldwide advertisement that works for you 24 hours a day,seven days aweek. so it will require maintenance. As Roger

"Chicken" Butcher (www.rose/hutch eccom) says: "The condition of your sign is a direct indication of the quality of service

you provide." If you have to call or email the design-

OutrageousCreations! also puts a complete mailing list system at its dients' disposal. one without ag the junk added by commercial mailing lists such as Yahoo! and CGroups. If a featured product is to be sent, the system automatically generates an HTML email with product thumbnails and links to product pages. Redpath explains "The whole system is completely customizable too. It can be

hooked up to any shopping cart system induding Cart32, DXcart, Cafepress,my own cart system, etc. All elements are

modular, so if you don't like the layout of the list-products pages, it can beswitched out and replaced with a completely differentlayout.Thesame goes fortheShow Product view; it can beset up to look and act like any style of online store." Por companies without the need for constant product updating, perhaps an automatic updater is the way to go. Says

Media Dog's Esposito: "There are many options for keeping your site fresh and exciting. A Web content management solution is great in that you can personally keep your site fresh, without incurring the extra costs of relying on a Web development team to perform your site updates. Some fugy automated sites can drive themselves."Cl

Symaatecsbeamlines network security

features are designed to work together. An integrated multifunction security appliance also helps combat so-called "blended threats," such as the recent Nimda virus, which attacked both clients and servers and propagated in more than one way. The Symantec appliances fit in a standard 19-inch rack Up to eight units can

be arranged in aload-balancing con6gur ation f o r la rger n etworks. A Management Console interface can be installed on a local or remote PC, providing one interface for control and identical configuration of a network. from one to?,000 nodes. This feature alone greatly simplifies managing the security of a network of any size. Remote control is via the

companies. But askanybody who'sever tried to install and maintain four or five dif'ferent security applications on tbe same network, and you' ll get an earful about the difficulties. Having everything in the same box made by the same com-

pany can make network security management markedly easier, as ag oF the

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Those f amiliar w i t h S y mantec AntiVirus soltware know how it makes downloading and installing the latest virus definitions easy. Symnatsc applies the same esse-of-use in the SGS Live Update fimttue, with Intrusion signatures added to the process. Symantec resellers and partners provide on-site training, installation, sup-

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gated by default, meaning that if the information packet matches an intrusion detection signature, the packet is droppecL lf set by an administrator, further packets from the offending IP address will be blocked, and the appliance can automatically notify the administrator by email 2nd/or pager. Even a relatively simple unit like this one requires some experience to set up. It's possible to have settings that report every little deviation in network packet information. But if the net is cast too widely, an intrusion-detection system will generate encyclopedia-length incident report logs that require virtually unlimited human resources to sift valid intrusion attempts &om false alarms. The SGS unit is delivered with 80 signatures, and updated to approximately 110. Some intrusion-detection systems instaB more than 300. Symantec tries to install only those it feels are most likely to be real intrusion attempts.

Firewall Plenty of firewatis control incoming tralfic, but many ignore outgoing trallic,

which leaves a server open for exploitation if a hacker gets past the "incoming only" defenses. The SGS solution, Symantec Enterprise Firewall 7, controls both outgoing and incoming traffic at multiple levels. Protection has been advanced to the application level, including but not limited to inspection of HTTP, FTP. SMTP, RealAudio, Ping, DNS, and Telnet trafiic. If a packet doesn't conform to set rules, it isn't allowed through. The default setting is to block traffic unleaC otherwise ruled by the administrator. Incidents are recorded in a log for analysis. AnhVUUE Possibly the best-known Symantec pmduct is AWUVirus. This part of the SGS appliance inspects SMTP, HTTP, and FTP files for known virus signatures. Mail can be blocked or blocked and scanned if it is sent fmm designated addresses or contains certain strings of characters, or any extension by name. Attachments can be removed or rejected if they exceed a set limit. Unknown virus signatures are scanned using heurisuc (Iules dmwn from experience) detection.

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Platform News Ma c i n t o s h

• Li n u x • Wi n d o w s • Pa l m • E m e rg i n g T r e n d s

Apple gets PowerMacs right

Inching towards 3 GHz

n mid-August,

t Apple decided

to sur p rise e veryone with a

v ery l o w ke y unveiling of some

s ignificant n e w PowerMac G4 s . We weren't expecting to see any new h ardware un t i l after Mac OS 10.2 shipped, but it seems Apple wanted some cool new hardware out there to show off the power of its upgraded operating system.

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~

Apple has adopted a dual-processor strategy acmss the entire G4 tower lineup, it makes for some smoking fast pro Macs and some very tangible reasons to opt for a pro modd. The new Power Macs improve over their predecessors in

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luchiug toward 3 Clh Continued fromprtge 72 for the older 400 MHz bus: one is rated at2.5 GHZ, and theotherat2.6 GHz. We got ow hands on the 2.8 GHz version of the Pentium 4 and put it through some benchmarking tests on our reference system. The PC used an Intel D850MV motherboard, and featured 5)2 MB of PC1066 RDRAM for highest performance. The system used a 30 GB ATat)/)00 hard drive from IBM and the g raphics component was a n M S I

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for lower electromagnetic interference. As before, these pmcessors are designed to be teamed up with DDR SDRAM for high performance while maintaining a very good overall value. We haven't been able to get our hands on these new pmcessors yet. but if the performance curve of the pmvious models is any indication, expect the new Athlon XP models to pmvide more bang for your buck than the intd, even if overall system performance still trails the raw numbers nev Pentium 4 pmcessois are kicking out. CI Warehouse 100 Leek Cres. Unit 3 Richmond Hill. Ont. T GLI $ 0 5 7 0 $ 4 0 5 5 F AX: $ 0 5 5 5 6 7 2 0 2

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hack The speaker has moved to the top of the unit, and the CD drives are now covered by a metal panel, but in most respects these new machines still resem-

ble the QuickSilver casedesign. Thereremain threestandard con6gurations: a dual-867 MHz G4. dual-1 GHz G4, and dual-1.25 GHz G4 models. All PowerMacs now feature four RAM slots for a maximum of 2 GB of RAM, four hard drive bays for almost half a terabyte of storage (480 GB using four 120 GB drives). and space for two optical drives in the kant of the case. This space means there is now room for a SuperDrive and a CD-RW drive — a much requested feature since the debut of this case design. The benefit of dual optical drives is that you can copy the CD in one drive using the burner in the other, which saves you from having to image the CD to your hard drive first. It would also allow you to listen to music while burning a data CD in the background. The standard video cards maintain the dual-display capabiTity, but have been signi6cantly upgradeaL The base model of the PowerMac G4 line now ships with a GeForce 4MX, which was previously standard only in the top-of-the-line model. However, this new GeForce 4MX indudes only 32 MB of video RAM, somewhat crippling any performance benefits it had over the old 32 MB Radeon 7500. The other two PowerMacs include ATI's very impressive Radeon 9000 Pro. These new video cards include a more substantial 64 MB of video RAM. The 128 MB GeForce 4Ti is still available as a build-to-order option. The G4 towers stgl have four PCI slots and one AGP slot for expansion, but now sport a new system bus similar to Apple's Xserve rack-mount server. Bus speeds run at 133 MHz on the low-end model and 167 MHz on the other two models, with support for DDR 2100 and DDR 2700 RAM, a 6rst for the Mac. Between the dual processors and the DDR RAM bus, the new pro line will perform atmore than double the speed

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Apple gelopewergtac 645right 74 C l allh ~ RAM, 80 GB hard drive, I MB Level-3 cache, and a Radeon 9000 Pro 64 MB card; and $5,199 for a dual-125 GHz G4 with 512 MB RAM, 120 GB hard drive, 2 MB Level-3 cache, and an ATI Radeon 9000 Pm 64MB card. As you may have noticed, the prices have increased by several hundred dollars on each model, but this is due in part to the Odling Canadian dollar. The DVD burning SuperDrive remains standard on the top two models, while the base model includes a CD-RW/DVD combo that can play but not burn DVD media.

The Apple display lineup —15-inch, 17-inch, 22-inch, and 23-inch LCDshas not changed at this time. We still await the release of a 17-inch widescreen LCD for the PowerMac line. In the meantime, you can get $300 or $750

cash back by mail if you purchase a PowerMac and an Apple display together (depends on configuration). The distinction between consumer

and pro becomes clear when comparing the G4 iMacs to the new PowerMacs. The top 15-inch iMsc costs $2,799 and includes an 800 MHz G4, no Level-2

32s/4Ox 25/50/158

cache, and a GeForce 2MX card. For $2,699, plus $929 for a 15-inch LCD, you can get a dual-867 MHz G4 PowerMac

the gat-panel models were introducecL (The prices had been increased due to the r ising cost of LCDs and RAM~ th o f

withI MB Level-3 cache per processor,

which have since come back down.) The

and a GeForce 4MX card, Minus the $300 Apple rebate, the PowerMac comes to $3,328. For about $500 extra, the PowerMac/LCD combo gives you more than double the processor power, double

prices are now $1.999 for 700 MHz with CD-RW, $2,299 for 700 MHz with CDRW/DVD combo, and $2,799 for 800 MHR model with a CD-RW/DVD-R SuperDrive. The 17-inch widescreen model, which is still in short supply at many reselleis, remains at $3,149.

the graphics performance, dual-display support, and more expendability. The low and raid-range G4 con6gurations will be available in stores possibly by the time you read this. The dual-1.25 GHz model will not be available until m id t o l a t e September. Al l n e w PowerMa«s indude both Mac OS X 10.2 and OS9.2.2 on thehard drive,although they will boot into OS 10.2 by default.

SuperDrive and an 800 MHz G4 CPU for $&99. This is where things can get a little confusing a $2,799 iMac used to be the cheapest Apple computer that induded DVD burning, but the fmture can now be found on a SX299 eMac even though itis not yet available on the lesser iMacs. It seems to be Apple's goal to bring DVD burning to the mainstream the way it brought video editing to the masses with iMovie. Still, it seems odd that the lowly eMac gets DVD burning before the much more expensive and powerful

G4 Powergook. This seems asolid indicator that the PowerBook G4 will be the next machine to include DVD burn-

ing —as soon as Apple can find a slim enough SuperDrive.

New eggacwith Supertyriye aaueuuced At the same time it released the new PowerMacs, Apple made some slight changes to its iMacs and eMacs. The iMacs changed in price only, but the eMac gained a new configuration and is now available in two models, which may serveto further confuse the Mac buyer. Apple has dropped the cost of its iMacs back to the prices it set in January. when

The $1,699 eMac now comes slandard with a C D-RW/DVD combo drive, instead of a CD-RW. This is a great change for those wanting o home computer with DVD playback However, there is now an even better eMac with a s tandard

The eMac models currently available in the retail channel are: $1,699 for a 700 MHz G4 with 128 MB RAM,40 GB hard drive, and CD-RW/DVD combo drive; and $2,299 foran 800 MHz G4 with 256 MB RAM, a 60 GB hard drive, and CDRW/DVD-R SuperDrive. All iMacs and eMacs include OS X 10.2and OS 9.2.2,aswellasthestandard bundle of Apple software. Both new eMac models are expected to be avail-

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Less need for keyboards on Pocket PCs andheldcomputer users have long wrestled with an intriguing set of

H

trade-offs: size versusweight; form

versus function; battery power versus computingpower; and keyboard entry versusvoice orpen data input. On the latter issue, there have been many different attempts to create handheldcomputersthateffectively bridge the gap between size and capability. Pocket PC devices have been designed to provide maximum computing power without a keyboard by offering users a variety of ways to enter information including an on-screen keyboard and handwriting-recognition applications.

As aveteran handheid computer user and a recent convertto the Compaq iPaq, I have found this machine isequipped to do agreat deal of everyday note taking,

Gelling readyfor USB2.0, IIML, LSM Cantiauerftmmftogef/0 Bs")that have smaller connectors. In order to convince your computer to play nice with USB 2.0, you' ll either need to geta USB 2.0 PCI card,ora new motherboard with USB 2.0 built-in. For more details about the wonders of USB 2.0,and how to make use of it in Linux, point your Web browser to www.gnux-usb,org/usbzhtml.

Kernel 2.0 peaksover the horizon While you won't see Linux kernel 2.6 tomorrow, it's coming soon enough. A freeze on adding new features to the current experimental kemeL 2.5.x,is due to go intoeffect on Oct. 31. Some of the new features are aimed at the enterprise Linux market, as most users and even

emailmanagement, address book maintenance, and spreadsheet updating work. But, when I really need to get a lot of information into an iPaq quickly and accurately —doing things such as writing this story— Ihave found thatit'spretty slow if I have to use the on-screen keyboard or the Transcriber handwriting-recognition software,as good as it is. Enterthe Targus Stowaway keyboard for the iPaq. We've written about the Stowaway before —it's also available for HewlettPackard's 3ornada and various Palm handhelds. It' s one of those convenient, fold-out keyboardsthat attaches to the iPaq and givesme the chance to type as quickly as Icould on a desktop ornotebook computer keyboard. When folded up, it is almost the same

size as the iPaq. Wali, almost. Because the interface at

companies probably aren't desperate enough yet to use disks largerthan 2 TB (yes, that's terabytes!). Two of the "big" additions will be UserMode Linux (UML) and the Linux Security

Module (LSM). The fogieswho'll love UML (user-mode-linux.sourceiorge.net/ and usermodeknux.org/) are beta testers. folks too curiousabout the operating system'sinternals for their own good, and anyone who might want to set up a virtual Linux machineso they can play to theirheart's content without later finding that their main Linux box no longer functions properly. Other people who' ll love UML are those who worry about their network servers being broken into and altered. With UML, virtuai hosts can be kept in their own little sandboxes, barred from doing anything

thebottom oftheiPaq 3800 seri esisa little different from that of other iPaq systems —you have to clip a small connection converter into the Stowaway to allow the iPaq to fit properly. While this seemed to work well, my concernwas that this connector is small enoughto be easily lost,plus you have to keep it with the keyboard or the iPaq at all times.(I suspect, however, that this is

All our accoxnls xxxvae,tel No extra chxreaX

rnmoo "plnnxrnlL pnornorloml

"NO" transfer limits on ANY of our accounts)

"te."With use,the problem went away. I guess the realquestion is whether or notI would buy this keyboard.At around SI49, I think it's worth it.

However ,I would offer some advice to potential purchasers: make sure you really do needto cany outsome heavy-duty typ-

more a retooling issue for Targus than anythingelse,and that the next batch of Stowaway keyboards for the iPaq 3000 series will not require a converter.) The otherquibble I had with the keyboard was that it took a while for the letter"H" key on the keyboard to loosen up enough so that I could rely on it being

and Transcriber software will do the job. But then again, the keyboard was good enough to let me write this entire story on it,something that would have taken a lot longer otherwise. And that has to be worth something. — Geof lrheelwright

nastyto the main machine.

includedon the LSM page listed above.A

LSM (Ism.immunix.org/) deals with the issue of accesscontrot, which would give

particulariy useful one may be LIDS, the

the security conscious the ability to set up a far more fine-grained set of security controls than is possible with the tradi-

(www.lids.org/). This andthat

tional superuser, non-superusers, and per-

There's smaller changes in the works, too.

missi ons setup. LSM isn't so much a new way ofdoing security as it is a set of hooks that allow those who write security modules to interface property at the kernel leveL How LSM actually works is something thatthose who write the specialsecurity modules will have to worry about. From the user's point of view, our worry is learning how to make proper use of the modulesthemselves. There are a number of modules currently under development, and they' re all

A cleanup of the way the kernel handles

Linux Intrusion Detection System

virtual memory, a reorganization (or first real organization) of device driver handling,seri ous maintenance on both the IDE and SCSI subsystems, and more. There's never a slow day on the Linux kernel team's mailing list. For that, many enthusi asts are gratefuL Q Dee-Ann LeBlanc haswritten more than 10 com-

puter books,manyarticles, andtaught dasses mosgyinvolving Linuxandils programs. Youcan reachher at dee@renaissoit.com.

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CIIputerPAPER I nternet Trend s • W i re d tk Wireless • O n line Se rvices • W o r k 8 P lay o n th e W e b

The future of digital radio

My eBay

Neerportable devicesmay signal format's breakthrough

summer: Part I

his year, the availability of new portable digital radios could finagysee the widespread use of digital audio broadcast (DAB). DAB provides near-CD quality sound and can indude associated information, such assongartist and title, sports scores, or stock quotes, which can be displayed on thereceiver'sscreen.ItusestheEureka 147 format, the standard for digital wireless broadcasting in Canada. Europe, and much of the rest of the world. This new form of broadcast—which is supposed to replace AM and FM, eventually —is already in use. Radio stations in Vancouver, Montreal, Toronto, and Windsor have been broadcasting in DAB for years. DAB receivers will not work in the United States, however. DAB broadcasts in the Eureka 147 format use the L-

band (300 to 1,500 MHz), which in the U.S. is reserved for military use. Instead. American bmadcasters have invested in

IBOC (In-Band, On-Channel), a largely theoretical format that transmits digital

Afirst-timevendorrecounts his onlineauctionadventures By Ieff Evans ver since I Erst heard about egay in 1996, I have been intrigued and amused by this giant online garage sale. I heard stories of people selling old baseball cards and undershorts for enormous sums, 12-year-olds running up million dollar tabs buying sports cars

E

and airplanes, and baby boomers des-

signals in the regular AM and FM

devices hit the market. The UBC Erm

perately seeking obscure touchstones ol their childhoods: rare Barbie dolls. ScoobyDoolunch boxes, and the like. I went onto www.ebay.corn and its Canadian arm, www.ebsy.ca a few times,

bands.

Roke Manor Research(wwwtoke,muk) has

DAB receivers are already available in Europe and Canada, with home and car units starting at about 8750 (converted from 500 euros). This will be the year handheld DAB

created a PocketDAB prototype, based on the credit card-sized Gold Card II receiver, which will be licensed to other companies for production.

about eBay, because of my interests in Internet search technology and in e-

Condnaedonpage 85

Condnuedonpage 88

for journalistic purposes, and found it endlesslyvast and deep, and confusing. So much stufe I wrote periodically

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The ftnnre of dlgNalmdio Cont/nuedfrntn pnge84 Personal Telecom Inc. (wow perstei.co.kr) debuted two DAB portables at CeBIT 2002, Hannover, Germany's annual high-tech tradeshow and exhibition: the DR-101, a hybrid FM/DAB receiver; and the DR-201, which adds MP3 playback ability. The DR-201 is expected to retail for approximately $488 (converted from 325 euros). Z oopad, I n c . of Aja x , On t . (www.teopad.com), will release a portable called AnimA, specifically targeted at teens. The AnimA is a combination DAB receiver and MP3 player, with a mukiline display for song titles and other

CO N N E CTEDw

ture called "Squish," which notes the artist and label of a track being received and saves the list for download to a PC via a Palm-like cradle. The unit carries a suggested retail price of $399, making it comparable to regular MP3 player/FM tuner combinations, and Zoopad plans to have it in Radio Shack and other retail chains this falL

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However, the ongoing revolution in technology will not bring with it an accompanying change in content. DAB receivers pick up the same advertisements, the same limited music playlists and thesame homogeneity of talk and opinion as analogue receivers. Even though Eureka 147 allows for multiplex broadcasting of multiple channels in the same frequency. the Canadian Radio-television a n d Te lecommunications Commission (CRTC, at wwwotcgcca) is still applying regulations for analogue broadcast. "Right now, the rollout of DAB is taking place under an existing policy from the CRTC, called the Transitional Digital Radio policy," says Richard Cavanagh,

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The future of dlgilel redio Cootiouedfrom vice-president of radio at the Canadian Association of Broadcasters (CAB, at UMS Rcsb-BcrcB). "It does allow alternative programming,above and beyond what you' re broadcasting on your analogue signal. It restricts to you about I 5 hours per week of different programming." These 15 hours per week of additional programming are rarely used.

much greater variety than analogue radio, with spedalty channels for electmnica, Latino, jazz, comedy, world beat, and other formats that do not usually generatean audience large enough fora broadcast licence. Subscription radio service is a new broadcasting model, one that experts say

goes against a century of radio being free and local. "If I want to listen to jazz in my car I'm going to play CDs. I'm not going to pay 10bucks a month fora jazz service that's just going to give me what I can already pack in the car and bring with me." says Cavanagh. "In terms of alterna-

hose of you shopping for a new car

"Thesategite footprint does extend over afairdegreeoftheCanadian geogtaphy hut

tive pmgrsmming formats, radio ogersa bell of a lot. Consumers are going to do what they' ve always done, they' re going to play their own music. I just doubt the subscriber model is going to work here." WMe TV was iree and local in its early days, most viewers now pay for basic cable and many pay more for premium

M Ã

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Subscription radio service is a new broadcasting model, one that experts saygoes against a centul]f of radio being free and locaL

stereo may have noticed the "XN

ready" or "Sirius ready" decals. These labels indicate support for satellite radio services providing streaming digital audio that approaches CDquality, in specialized channels with minimal ads.

XN (v/wwxmm dio.cem) includes 101 channeisofmusic and talk 6ora monthly fee of USS9.99.Only some.of the channels have six minutes or less of commercials per hour.

It remains to be seen if DAB will be used to escape the limitations of analogue broadcasting, instead of just replacing it. In recent years. broadcast services on the internet, like Iceberg and Spinner, and satellite radio services, like XM and Sirius, as well as Shaw cable have experimented with delivering music, talk, and news through spedalized channels with limited commercials. This provides a

even something like a tree or abuilding can

"Pm not aware of anybody who' s intending to bring this into Canada, and I'm not aware that XM and Sirius are look-

interfere with the signal," says Richard

ing to penetrate the Canadian market.

Cavanagh,vice-president of radio for the

They' ve got their hands full just getting

CanadianAssoriation ofBroadcasters."You

intothe U.s.market," says Cavanagh.

can get reception of XN or Sirius if you've got the hardware, if you' vegot a subscip-

'Radio experts aren't optimistic about the future of satellite radio. Analogue, terrestrial radio is a century-old, well-

XN mceivers also display the artist and

tionwith the company,and ifyou've gota fairly clear line of sight." Satellite radio was created to provide an alternative service for industries like long-

song title. Sirius (wawsi/iasrldio.com) pro-

dist ance trucking. The business model

vides a similar service: 60 music channels withno adsand another40channelsoftalk radiowith ads,forUSS12.95 permonth.

required at least some use in urban areas, so the companies built terrestrial repeater s tations. These aren't being built i n

Both require specialized receivers and antennas. The problem is, you can't really

Canada,in part because the Canadian

getthese services in Canada.

estahiished medium that' s very easy and cheap to use. "Radio service is viewed as two things:

local and free." says Cavanagh. "The subscriber model [of satellite radio] goes againstthegmin ofboth thosethings.It's

very limited in terms of its local appeaL.. and you' re paying [Us]510 or 515 per monthforthese channels."

radio market is so small and in part because of CRTClicensing regulations.

—Peter Tupper

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Thefnhsreof digilnl radio services. Subscriber television channels like HBO have produced critically acclaimed, groundbreahng series like Oz, The Sopranos, and Six Feet Under. W hileDAB has been broadcasting for

Pm inTImch Yon can beIoo Cantitu/edfrantt/aged2 can use any remote PC connected to the Net, wireless-enabled handhelds, and even cellular phones with a wireless browser. The peer-to-peer setup is also a benefit in terms of security: your PC only reports its address to the server, much like ICQ does, and that information is used only to help your remote connection find your desktop on the Net; none of your data actually goes through the server. This setup also means your computer doesn't have to have a fixed IP — as it reports its location to the Olcom.corn server regularly, it's always easy for the remote browser to find it. The program integrates with your Windows desktop, allowing you to access files on the desktop, your Outlook program, and your contact list from your browser. The dient can also translate 200 types of binary files (such as Excel or

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years in Europe and Canada, most Canadians are unaware of it or its beneits over analogue radio.However, once f peoplehave a chance to hear the difference with simple, affordable devices, DAB could open up new frontiers for radioprogramming. C3

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with an attachment located somewhere on yow desktop back home. You can even set up your PC to notify your wireless device every time a new message comes in, so that you only have to connect to your home PC when something new arrives. When you' re using the Web browser to access the desktop, you are synchronizing at the same time any changes you make remotelyaremade on your desktop.So,if you havenew contacts you'd like to add to your home contact list, just add them in over the remote browser, and they'U be waiting for you when you return.

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died,a couple of hisgood friends made conunerce. It seemed to me to be a kind pn %reel spreadsheet of the collection for '„ of search engine for physical objects. ™ Mom, listing'all the model names, manuMillions of people put up their possesfacturas, manufacturers' item numbers, sions for sale online, millions of others kits' condition, and original prices, where browsed through them. and many, many known. Early attempts to sell the whole deals were made, generally to mutual collection to hobby shops had come to satisfaction. nothing, but this catalogue would pmve EBay is one of the most brilliant uses priceless in the effort to sell it on eBay. of the Web because it expertly leverages First, I did some research. I needed to what the Web does best: allows people to know if there was a market for 1,700 search for information and to commumodd kits, and if eBay would be the way nicate with each other. to go to maximize the value of the colAs the dot-corn bubble collapsed. lection and mirumize the risk of fraud eBay's star shone even brighter, as it and other hassles. turned out that the machine it had built actually generated real sales and real Using Useeet pro6ts... a rarity, in the vapour world of I went onto the part of the Internet dot-corn silliness. called Usenet to Bnd plastic model kit Then, my mom called and asked meto hobbyists and get their opinions. If you sell my dad's collection of 1,700 plastic have an Internet conneaion, you can get model kits. onto Usenet via your Web browser's

AB ofa sudden, egay became a lot

Read News option (in Internet Explorer,

more real to me. Dad's collection was physically massive, over 20 large moving boxes full of plastic and balsa wood airplanes, ships, and vehicles, some dating back to the l950s. Dad had been a light plane pilot in his

select Tools/Mail and News/Read News. then follow the prompts). You' ll also need to have the name of your ISP's news server.

youth. and had enjoyed making gyable

and a link to a recreational newsgroup called rec.modelssrale popped up, indicat-

radio control models and plastic model kitsasa hobby.He had accumulated his collection of kits, expecting to spend his retirement building than with his 16 grandchildren. Then, several years ago, h e died early and suddenly of a n ' aneurysm. Mom had stored the collection for six years before olfering it to me to sell olf. Seventeen-hundred items is a lot.

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ing there was a newsgroup for scale model makers, which had about 30,000 current messages in it.

I composed a simple email message, stating that I had nearly 2,000 vintage model kits for sale, I intended to start posting them on eBay, and I had a catalogue I'd be happy to send to any interested members of the newsgroup.

Sign In. and up popped a Register Now option, which I selectecL A series of screenssteppedmethrough registration, ending with me getting a unique user ID

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er using my Hotmail email add required that I use the email ad3rea) supplied by my ISP (Sympatico). This is one of many 6lters to reduce fraud. I was also required to give my audit card number. I thought long and hard, as I' ve always resisted putting my credit card info online. However, in for a

penny, in fora pound: so I did it and was accepted as a seller. I spent an hour reading all the seller-related info, and investigating the seUers' and buyers' tools. EBay offers multiple ways to handle transaction payments. The most secure and convenient for both buyers and sellers seemed to be to use one of the

Internet payment systems. I registered for both eBay's own BillPoint/eBay Payment

system, and PayPal (www.psyps(com), a third-party Internet payments system. Once again, I had to give additional personal, credit card, and banking info. Before signing onto the payment systems, set up a special savings account with my bank for eBay business. I gave eBay and PayPalthe information and was congrmed as a BillPoint and PayPal custornex Finally, it was time to selL I looked through the catalogue for some interesting items to start with. I chose a Secret German Base diorama, with U-boat Pens, Panzer Group, Air Group, and Factories. It included coastal batteries. and even some coastline — where did

people think up this sndp. I wrote my Erst ad copy, listing ag the features, and ending with "Unique.

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Once on Usenet, I typed the keyword "model" into the newsgroup search box,

I received over 600 requests for the cataloguein acouple ofdays. I converted the Excel 6)e into a 200 KB PDF 6le, so that even folks without Excel could read it, and emailed it out to the respondentsto my message. Large volumes of mail started coming in, kom people wanting to negotiate prices for one or two kits fmm the collection. It seemed dear there was an eager market for the collection, if sold a piece at a time. It also seemed dear that if I tried to haggle individual prices with l,700 strangers, I'd go nuts. So, I quickly concluded that eBay was the only way to go, for several reasons: • Its auction model puts each item up for view by all eBay visitors, and generagy gives the seller the best possible price without having to haggle individually with buyers. • It allows both buyers and sellers to remain anonymous until a deal is made. • It has many mechanisms to reduce the possibility of fraud, acting literally as an honest broker. • It has an elaborate system of buyer and seller feedback, so you can see the level of satisfaction other eBay users have had dealing with any individual seller.

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hours of fun. Ideal for invading very, very tiny countries."

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With a digital camera, I took the 6rst of what would eventually be thousands of pictures o( model kits. Using Adobe image editing software, I resized and cropped the picture to 6t the size acceptable to eBay's picture service. Going to the eBay site, I logged in as a adler, and dicked on the "Sell" button. On the auction item listing page, I past-

last-minute bids. Finally, the auction ended, with the winning bid sitting at nearly twice what I had set as the opening price. An end-ofauction notice appeared in my email box, with a link back to eBay to let me send an invoice to the still anonymous buyer. Almost immediately the successful buyer emailed me back, identifying himself , and asking for a 6nal price that included shipment of the Secret Base to France. I went to the Canada Post Web site(wwwcanadspostca/segment-e.ssp). got mformauon on Internauonal shlppmg,

ed in myad copy,starting price, shipping costs.preferred methods of payment, and the picture of the Secret Base. I posted my first item for sale: cost in eBay fees for the listing, US50.30. I

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viewed it online. eBay item 1734012247. I thought it looked very professional. I waited. Almost immediately, the little view counter on my eBay item for sale started dicking over, indicating that people were checking out my ad. Dozens of people! Then, after a couple of days, a bid was entered. Someone had made a legally binding ofier to buy the Secret Base. Then,adaybeforethe one-week auction period was over, there was a little flurry of bidding, as lurkers who had book-

and sent him a Anal quote. On receipt of payment by mail, I shipped the item to France. When it arrived, my first buyer sent positive feed-

back User.bslbu-maudii(294) Dale: IMI0134)2 23:39:12 PDT Item: 1734012247 Praise:

smoothxauion. prompt shipmeot sUpERB Pack ing.GREAT Diorama.MERCISEAUCOUNI I felt a warm glow. Somebody in France liked me! I was in business! I Aew into action. taking digital pictures of 143 more kits: ships, planes, accessories. pilot dolls. I cropped. I resizmL I furiously researched the histories of the famous 6ghting ships and planes I was selling. trying to make the ad copy as funny and interesting and mouth watering as I could. I set up a template for posting the ads as efilriently as possible. Up went the 143 items. Click, click, dick went the counters, showing thousands of eBayers checking out my wares... item after item showed first bids, then second, higher bids... I was in the money!

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And then, all 143 item listings disappeared from eBay. VanishelL Flew ofi' into the Bermuda Triangle. Gone. Three solid days' work. Poof. Also poofwent my vision ofeasy bucks and a pro6table summer. I frantically started emailing every e Bay help mailbox I could find, trying to get my listings back. Two days later. I got the Arst of many terse replies. I had been found guilty of violating eBay procedures, and my items had all been deleted. What had I done wrong?Ci

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< ON L I N E & C O N N ECTEDo

Mozilla extensions to CSS: Part II ly Neith Sthengili-Rohelts n the previous article in this series,, we looked at some Cascading Style sheet (CSS) extensions introduced under the most recent versions of the Mozilla browser, whose "core" — called

t

Gecko—is shared by Netscape Navigator 6.0 and the forthcoming version 7.0. The interesting thing about these extensions is that many of them are a "heads up" as to what you can expect to see in the forthcoming CSS3 speci6cation, so these Mozilla extensions make for a great excuse to go taking a look at some interesting interface-related properties you can expect to utilize — hopefully — in all browsers in the future. If you plan to try these out. keep in mind there is no guarantee they' ll work But they are there, and pmvide a glimpse of future CSS3 properties.

Pitying wfih uler-input One of the properties to be introduced

in the CSS3 speci6cation is mi-input, which is designed to allow a Web author to specify whether a given user interface element (like a button, or a form field) can accept input from the user. The principal reasonfor having such a property is to selectively enable or disable inputs interactively.

For example,say you have a form where you are seeking the user's address —if the user lives in a city, you might want to disable a rural mute setting. If the user lives in a house, you might want to disable a post ofiice box 6eld or an apartment box Beld selectively — the user-input property will enable you to do these things. The user-input property can take one of four values: none, enabled, disabled, and inhe/iL The nonevalue ensures that an element is not available for user input, and the inherit value sets whatever inheritable value may be present. The enabled value allows for user input on an element, and disabled does the opposite.

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The following code snippet shows how this could be put to us« <style> input.enable (user-input enable) inputdisable (uierqnput dissue)

systyle> The idea would be to add programming code that could selectively enable and disable individual input elements on

the page using these lines of CSS3code. This is how t hings should work according to the latest draft of the CSS3 specification. If you wanted to give this code a try in Mozilla, all you have to do is tack on "suez/0 to user-input to be able to give it a try.

IRetrtfying theuser?Not quile Mozilla also includes another CSS3 preview property in the form of ~ z -mrmodify, which is designed to allow Web authors to set which fields in a form can and cannot be modified by the user. At first this may seem like an odd concept, but it allows for fields that can be «pre-

filled" programmatically and can be seen by the user but not changed. This dilfers fiom a setting like user-input disabled in that the user can select a form element and copy its contents if necessary. Thisproperty takesoneoffourvalues: readonly, readwdte, wrileoniy and the ubiquitous inherit. The leadenly value allows the user to see but not change anything, readwrite (which would be the default) gives the user full control over adding or changing input. The wltecaly value is an incongruous setting, which only allows the user to select and edit the contents, but not see what they are or copy them out. So this ought to behave in much the same way as current password 6elds do (each character typed in is displayed as an asterisk or an equivalent character). though one has to wonder how a person could effectively "edit" such a held, save by removing its contents and re-writing them. The following code snippet shows how this property could be put to use:

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inputleOdonfy (user-modify: reOdonly) inputregulor (user-modify: resd-Rm te)

«'/strle> As with user-input, again the idea would be to add programming code to selectively "enable" (i.e. user-modify: read-write) and "disable" (ke. user-modify; leadenly) individual input elements on the page with this CSS3 code. Again, to try this out in Moziga, simply replace user-modify with dnoz415 er-modify.

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enables various user elements to function properly. When you click a button, you do not want to inadvertently select any text it may contain (though a setting of user-select text would make this possible), as that element would continue to , be selected unless you explicitly click (or ; tab) to the next element. The foUowing code snippet shows how this might be used:

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Another CSS3 property in-the-making is user-select.It is designed to allow Web authors to determine which elements on an Webpage are"selectable. " Forexample, using this property, it would theoreticagy be possible to enable the text on buttons to be selected and copied (by default, most browsers do not allow this). The purpose of this property is to allow the Web author to explicitly set these types of conditions to elements on This property can take one of seven values: none.text, toggle, element, elements. Ill, and inheljt The nonevalue ensures that an , element is not selectable, text speciffes , that only the text contained by an element is selectable, and toggle aUows the content to be switched "on" or ooff." The element value only allows one element at a time to be selected, whereas elements . allows for multiple element selection I (i.e. by holding down the Control key . 'while selecting individual elements). The inheilt value takes on any existing :parent value that m ay have been previously set. Perhaps the most important value of

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< ONLINE gt CONN E C T ED w

Mex)llnextensionsIe CSS : Part II

determine what happens to an element

Continuedfrom e 93

when auser spedfically clickson it using

If you wanted to try this out in

Mozilla, simply replace user&act in the previous «odesample with mezntsereelecL

Wlen yenneedis fecns CSS3 is currently set to deliver a set of user-fetus properties, which are intended to give the Web author greater control over whatcan happen to an element when it is has been given focus by the user. The user-focus -keyproperty is there to

their mouse, and userqecus -pointer determines what happens to a given element when a user"tabs" over to it The userfocusproperty acts as a shortcut property, incorporating all of the fimctions of user-

focusheyand user-focus-pointer. They all share the following eight properties: auto, normal, select.all, selectbelote,salsa@ter,select-same,selectvnenu,and inherit. The auto value is whatever the default value is for a given element, and

inherit takes on whatever parent value may be present. The narnul value means that when an element acquires focus, it does nothing else. When selea-Bll is used, the whole of an element's contents are seleaed (this could be text within a text field. for example). When an element is selected that uses select-before, the cursor appears at the beginning of the contents of that element, and when an element uses selectaft er,thecursor appears attheend ofthe content of that element (again, think in

terms of a text field to get an idea as to why these values would be used). When selert-seine is used, whatever element last had focus is given focus again. The fii(lowing code snippet shows how these might be put to use: C5lYIIP

input.focus.text (user-focus selea-before) input(acus-num ber (user-torus:selecteftet)

</~ Presumably you could set the tabbing behavior for an element to be different

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d

Vfsfool K for Moc dogsWtodotos ContinuedI/osage 78 dies" in addition to the one that comes with your purchase. Virtual PC takes a unique approach to OS emulation. Rather than trying to mimic a PC-based OS, Virtual PC instead emulates OII the components of an Intelbased PC hardware architecture in software. Not only does this allow you to run genuineversions of foreign OSes on any G3- or G4-based Apple hardware, it also opens up the opportunity to run their native applications concurrently with those that run natively on Mac OS 9 or X. This begs the question as to why anyone would need to run these foreign applications on a Mac? After all, there are tens of thousands of native Mac applications for OS 9 and thousands more native to the more recent, adept, and modern OS X. There are also several Mac-native versions of Linux, such as Linux PPC, Debian, Yellow Dog, and SuSE. Furthermore. most mainstream

applications (particularly t hose on Windows), usually have equivalent or superior alternatives on the Mac. The answer lies in the ability to run specialty or custom applications. particularly those that exist in corporate environments where the Windows platform dominates. Also, consider that there are tens of thousands of custom and commercial DOS-based applications that are still used today by many firms. For example, a company I do contract work for uses a DOS menu-driven, order-invoice-inventory system called Business Vision. Virtual PC allows me to use my computing platform of choice and save the company the expense of having to purchase additional computers. Version 5.0 of Virtual PC brings with it a raft of improvements and innovations. First and foremost is fidl OS X-native compatibility. Add to this the ability to set up and run as many virtual machines as you desire (or as many as your RAM and hard drive space allow). It is possible

to set up and launch separate windows running Windows 98, XP, Linux, and OS/2 concurrently with OS X (and OS 9 in the dassic compatibiTity environment). It's a demonstration that will make the eyes of any tiber-geek pop out of their sockets. In earlier versions of Virtual PC, you had to decide in advance how much bard disk space you wanted to assign to a virtual machine. If you ran out of space you'd have to use abundled utiTityto expand it further.

This is no longer requirmf asall disk images dynamicallyexpand asneeded. Virtual PC is also now capable of sharing the same IP address between any of your virtual machine setups and the Mac. This means that Web browsing and filesharing can happen concurrently in both the Mac and alternate OS environment. However, one major drawback with Virtual PC is that you can only browse Windows volumes and directories from the virtual machine — the virtual machine's file system is not accessi-

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ble fmm Windows hardware. What about the performance issues of emulating PC hardware on a Mac-based system? Opinions widely vary depending on what hardware is being used and which foreign applications are being run. Obviously, newer and faster hardware will make Virtual PC more responsive, as will older versions as opposed to newer versions of non-native OSes. Also, forget about running 3D games that are unavailable for the Mac. Connectix just isn't able to justil'y devoting pmgramming resources to emulating the numerous 3D cards that would make a better gaming experi ence.You'd be better olfbuying an inexpensive PC to play PC-native titles. One area in which Connectix has made huge improvements is in the bootup process. As you quit Virtual PC. you are asked if you would like to "save the state" of the virtual machine to your hard disk You can even do this before quitting any active applications. The next

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operating system in an organization? Wouldn't it be more efficient to instau all of them on one machine ifyou had the memory and storage resources? Also,whatifyou wanted to test a newly mleased operating system before deploying it? Thebeneuts are also clearforsoftwam developers who want to debug and test appli-

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Careers +Training I T C a r e e r Tr e n d s • Pro d u c t ivity Tips & T r icks •

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Wanted: Techie with closing skills Employee training

By ShaAeneMyets

for small

hen it comes to marketing highly technical products to a worldwide customer base

businesses

with varying businessand technology requirements, the knowledge and experti seofa tech-savvy salesperson can be critical to a company's success. BitFlash Inc., an Ottawa-based company founded in 1997, produces mobile scalable vector graphics (SVG) tools that allow multimedia developers to format content so it can be viewed on a range of mobile wirelessdevices. The complex wireless industry, with its revolving door of standards and devices, can be especially unforgiving of those who fail to sell their products well, and many companieshave come and gone with scarcely a ripple. Nick Desbarats hasbeen with Bitplash since its inception, and is a veteran of four startups with varying levels of success.Having known since he was quite young that he was destined for a career in technology, Desbaratssays he studied modern languages in university because he "wanted to study something completely unrelated for variety." Ironically,

Is lack of employee training holding your small businessback from getting real productiviry gainsfrom technology?If so, what can you do about it?

T •

1

he says he "unwittingly learned valuable skills directly applicable to technical sales and marketing." Recently, Desbarats talked with TCP about working in technical sales and marketing. Following is an edited ver-

••

sion of that conversation. TCP: Teg mc about your first experience with computers. Well I was about nine, and I got a Timex Sinclair ZX80 for my birthday

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is all-important to the successful use of technology in a small business. The lesssomeone knows about the tools at their disposal, the lessthey' ll be able to do with them. It seems pretty obvious. The real issue around training is not whether your employees will benegt from training, but what kind of training is appropriate.

Oo.lho.lohuololog Unfortunately. so-called "on-the-job" training is often an excuse for no train-

Continued onpage 98

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Wnnlnd: Techietniet dosing s}tl}}s and was instantly entranced by itwanted to learn everything about it, figure it out as quickly as possible, so that I could write video games that didn' t require quarters.

on both our own technology but also, probably even more importantly, I have to be able to understand the technologies that our customers are using so that I can explain how they can... integrate our technologies into what they are using right now.

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W hat does yourjob involve,what do you do? I'm responsible for business development currently in Western Europe, which is one of our primary markets right now. just due to the nature of the technology we have. I'm involved with building relationships with carriers and wireless operators, and handset manufacturers.

I I

Tell me about a typical workdayfor you. There's probably two main categories: on the road and not on the road. When I'm in the oiIIce, typically I spend a lot of time figuring organizations out, to try and see who the right people are to speak with in target organizations. So, researching companies, their products, and how we could potentially fit in with them, and determining how important it is for them to be a customer, from a strategic and also a profitability perspective. On the road, of course, a typical day is back-to-back meetings. Just like most companies, we want to make the most of our travel dollars, so it tends to be two or three meetings a day in rfifferent cities.

r o order, call 905 . 6 24 , 8 5 66 For more Inlnnnation, visit www.lca.net

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Who would you be meeting with?

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Typically product management personnel, product architects, people who are basically responsible for designing the next generation of wireless handsets and network services. Sometimes in mid-size organizations that might be a CTO }chief technology officer} or sort of a thought leader, a senior technology planner, or thinker inside the organization.

You r jobis ro convince them of how your

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technology can work with theirs? Exactly. I'm also involved in building presentations that are specifically geared towards particular types of customers or partners. I'm responsible (or delivering those presentations. of course, making sure that I'm in a position to answer any questions that they may have, and usually those questions get very technical very fast. So I have to have a very good handle

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I have to have avery good handle on both our owntechnology but also, probably evenmoreimportantly,Ihave to be abletounderstandthe technol ogiesthatourcustomersare using sothatI can explain how they can... integrate our technologies into what they areusing right now.

you perceive as an internal person as the most powerful features of your product. And what do youlike leasr about it? The travel can get a little bit tedious. I'm probably out ofthe offi ce an average of anywhere fmm five to 10 days a montlz Do you go back ro the same cities every month or so, or are you going rodifferent places all the time? Currently, it's a pretty wide variety of locations, mostly in Europe, sometimes in the States. Typically in one trip I' ll have meetings in three or four or five different countries, so France. Spain. Germany, U.K., (and} Holland. The meetings themselves originally I found were very tiring... but once you get the hang of that, that becomesa little less tiring. But the travel itself between cities —the long fiights — can be somewhat tiresome.

How did you end up inrhisposinon? Originally, it certainly wasn't my plan or intention to end up in the sort of business development/sales/marketing field. But generally, in the organizations I' ve been involved with, there's been a very strong need for people who understand the technology side of things and who can communicate them to an outside party. So,probably because ofthe languages training or education I' ve had, I was able to do that, and to convey ow message so people on the outside can understandit. And simply because there was such a strong need, I always got pulled in those areas. People asked me to sit in [on} meetings with customers to help them explain what our products diIL What do you hkebest about your j ob? Probably the challenge of stepping outside our own organization and trying to look at things &om a customer or partner' sperspective.It'sverydiffi cultto sort of fall out of love with your own products. [For} a lot of technical people or engineers... it's difficult to basically look at something you' ve been involved in the development }of} with a critical eye, and to determine not only what' s great about it, but also potentially what

are its weaknesses. And }then} presenting it in a light that both accurately and truthfully conveys what it is, but also really underscores its strong points and values from a customer's perspective, which might be very different from what

What sorr of challengesdo you expect to face in your position or industry in the nextcouple of years? In my position. I feel like I'm very much still making the transition from a technical person to more of a sales and marketing person — I probably have a ways to go. But ultimately, that's probably what I enjoy the most... and there's a lot that's new to me in the sales/market-

ing fields. The challenges will be continually improving those sales and marketing abilities and learning to think more and more like a technical sales and marketing person. And for the industry itself, it's no secret that wireless space and the telco space in general is very weak, so that' s posed some challenges for us. But things are starting to get easier as the industry starts to pick back up again. Whar would you consider ro be the most important skills or qualities thar someone would nard to do your j ob? First and foremost, because of the type of products and technologies we' ve developed,you have to know the technology side inside and out. I do run into a lot of people who are responsible for

promoting and selling very complex technical products into very complex technical markets, to very sophisticated customers, who basically just can't talk at their level, and I think that frustrates customers.They have questions that

Conk'nuedon page /03


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ing at all. It «an be a way to get someone working right away, giving them a few minutes to understand some very basic technology functions and then letting them discover whatever else they wish to discover on their own, The ffaw in this strategy is that it does not guide the discovery process —or even ensure that there is one. While it is quite understandable to question why an employee needs to be taught more than the functions you think they need to know about in order to do their job. the fact is that some employees want to be able to contribute more, to do moreand to make better use of the tools available to them. If all you teach them is the minimum — and you offer no further guidance in how they should train themselves while they are on the job — they will draw their own conclusions and may spend time teaching themselves how to do things that have no applicability to their job. Start by thinking about your business and its goals, then — if you' re set on the idea of employees learning while they are on the job — direct employees to learn about applications for the technology that you yourself have not yet had the time to explore. Let's say, for example, that you would really like to do a mailing to all your customers about a new service you want to offer. The only problem is, you don't know how to do a "mail merge" from the addresses in your Microsoft Outlook address book to the letter you' ve created in Microsoft Word. Get your employee to learn how to do that. It will not only get the job done, and ensure that you have broadened the skill base of your staff, it will also make your employee feel like he or she is making a real contribution to the organization.

Seleding anonline training solngon There are also a lot of online training offerings available to help employees learn how to better make use of technol-

ogy —everything from basic offfce productivity applications to network managementto Web development and data-

I

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I

I I

base design. Before selecting any such training solution for your staff, work with them on«e again to focus your' business goals and learn a little more about your employee's personal achievement

goals. A good strategy here is to allow employees —once you have met with them and discussed these goals — to come up with their own online training strategy. You can let them do their own research, their own due diligence, and then make a business case for spending the time and resources to have them do the course.

Qassroomtraining There are also a lot of options for those who want to send their employees on dedicated courses outside the office. While these can be more expensive and are obviously less gexible than on-thejob training or online training, they do havetheadvantage ofencouraging focus by employees. If employees know that they are solely supposed to focus on training for the period of the course, they may absorb a great deal more than if they try to fft in training around fleeting moments of "downtime" at work and at home. As anemployer,you need to make sure that the training you are going to pay for wig yield a benefft for your small business —unless the training is an employee reward for having achieved some predefined target or goaL Ideally, it should be a mix of the two. Outside training can be s strong statement of your belief in an

individual employee, and having it linked to a reward for achieving certain targets may, in some circumstances, be very appropriate.

TakeEmeto assessresngs Finally, you need to be patient in assessing the results of your employee technology training. As with anything, it may take time for an employee to fully absorb everythinghe or she has learned &om the training — particularly if it took place in a dassroom setting outside work and the employee then has to spend some time and brainpower fflpfring out how to apply what they' ve learned to their current work situation. 0

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his slim little book has oneobject in mind:teaching Unix basics to those in the Macintosh world who want to

be power users. It does a good job,

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thoughI have doubtsasto the usefulness of some ofthe things itteaches.

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The book covers all of the basics:

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All of this is interesting stuff, but with sucha slim volume Icame away thinking,

"why would I want to go into the Unix shet to do email or printing when there are perfectly good GUI programs on the MacDS X thatdo the same thing?" While this book will give you a working familiarity with Darwin (the name for the Unix core), it doesn't offer very competingreasons forwhy you' d want to use it. Why use lynx (a text-only Web browser) when you can use Internet Explorer or NetscapeNavigator? Why use pine to read email when you can useOutlook? I know Linux diehards could give me some answers, but the authors haven't.

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They could have explained how grep can be used to find things quickly, or delved

The book is detailed enough to give readersa hintasto the power ofthe Unix coreatthe heartofOS X,butin my opinion if it had gone farther, it would have been more usefuL 0

into howsheil programming can be used to automatecommon, repetitivetasksand processes,for example. Wanted:Techie with dosingskills

sages am I going to be most interested in hearing based on the kinds of problems

frrtilmfrrwere II don't get answered right away or aren' t understood properly. Then of course, the ability to again, sort of step outside the role you had in developing tbe product, and look at it lwithj a critical eye— I think that that' s something that is absolutely essential and difficult to learn. [You needl to really put yourself in the customer's shoes and think about what is important, which features are important, what mes-

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other, probably most essential, skiU. And then of course, the ability to take aff that into account and communicate it. • •

What'syanr favourite thing rodo in your sparetime! Strangely enough it's probably travelling. I end up with so many air miles that I can pretty much go anywhere I want when I do have the time to do so. 0

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To give this a spin in MoziUa, just add N the usual P-moz- in front of user-focus.0

Continued frompage gct than that when it is simply pointed at, though there are no occasions I can think of where this would be truly useful. This is the likely reason for the userfocusshortcut property, which would set the same value to an element no matter whether it was tabbed to or pointed to.

NeXI 6me: TheLatest in XHTML KeithSchengiii-Robertswelcomesanycomments, suggestionsorHTML tipsyoumsyhave.Youcan emailKeithat: robe((sk@roge(S.COm Hisbookon CSSpublishedbyPrentice Hall, CoreCSS ((SBN: (HS478SCS6-4), is availablein bookstores.

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when you start transferring larger text Bios. Another problem is screen size —while using a remote PC at an Internet cafe would pose little difaculty, the smaller yow screen size, the harder it will be to manage your data, forcing you to scroll thmugh pages and pages of options in some cases. During a trial run, we were able to get to the data we needetL but in some cases it felt like a marathon, esperiaay on the tiny ceB phone window. As the speed of digital wireless networks improves with the introduction of lx CDMA networks and tbe faster GSM/GPRS networks. speed will become less of an issue, though the size of the display will continue to be a problem. It's a small complaint considering the fact that I'm InTouch allows you to connect to your desktop at ae — for the convenience of remaining in touch with your data, it's hard to imagine complaining too much about having to go through a few extra stepson a cellphone. The software to be installed on the desktop will work on Windows 9x, Me, NT, 2000, and now Xp. Interested users can download I' m InTouch for a 30-day I'ree triaL The software itself won't cost you anything if you decide you like it, but there will be a monthly subscription cost for using the Olcom.corn server (which you need to set up the peer-topeer connection). A subscription costs $9.95 per month, or $99 for a fuB year. •

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