2008-08 HUB/The Computer Paper by The Computer Paper

Multi-Function Inkjet Prin Teleworking Tales An Office in the Cloud Online office suites SOHO Gear The Well-Appointed Home Office

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HUB

The Computer Paper

Contents

10 Sweet, Sweet SOHO Stuff The well-equipped home office 13 Integration for Business Users Sapphire Pure PI-AM2RS780G 14 Office Alternatives A look at the competition for office suite supremacy 16 The Feed from www.hubcanada.com Snippets and news briefs from Canada's online tech portal

August 2008

27 AtIda,. Axe, Toronto. ON. N M 3E1 Tel: 416348.9666 Tell tree. 866-717-0179 Fax. 416 348-95 5 -'.

Andrew Moore-Crispin

Editor

andrew@ppublishing.ca

David Tanaka

Editor-at-Large

david@ppublishing.ca

Editorial Intern

Contributing Editors

18 Teleworking: The New Business Reality A neater and greener alternative to the daily commute 22 Harnessing the Sun Solar solutions put through their paces 24 A n End to Card Clutter? Device helps to sort contact information for users and businesses 26 I n the Lab: All in One Printers Multi-function printers that do as much as you do

Advertising Sales Ontario/Toronto

Montreal

32 Your Office, Anywhere Online office suites put your documents in the cloud 33 Don't Go Dry on Your Own Supplies Using the gear you already have to make your own business stationary 34 Taking it to the Bank Two online invoicing services compared 35 Power Pellets: Games Geared to Do Good So-called "serious games" are out to change the way you think about global issues 36 Chief of the Board Gigabyte X48T-DQ6 has a lot to love 38 The Last Byte Greening the home office

Trusted Connected Canadian TO 4 H U B : The Computer Paper - Toronto - August 2008

hubcanada.conil

(

d Goble Mike Palermo Marc Saltzman Chad Sapieha Ray Richards Helen Bradley

)

Rizk

karim@ppublishing.ca (416) 348-9666 ext. 252

757-0179

Vivian Jin

Western Canada

vivian@ppublishing.ca (604) 696-1389

Business Group President

28 Game Gear Pt. 3: Joysticks, Gamepads and Steering Wheels Hands on with a dying breed

Nicholson

dorian@ppublishing.ca

Piccolo

Key Accounts Manager s c o t t @ p p u b l i s h i n g . c a (416) 348-9666 ext. 222

Steve Stoner

Art Director

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L i z

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Flass

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Office Administrator/ C h a r l i Allen-Laforce Accounting c h a r l i @ p p u b l i s h i n g . c a

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Canadian Publication Mail, Sales Product Agreement 441037518. Printed in Canada.ISSN 1710-0143 HUB: TCP IB.c, ed.) ISSN 1710-016X HUB: TCP (Edmonton ed.) ISSN 1710-0178 HUB: TCP (Eastern ed.) ISSN 1710-0186 HUB: TCP (Montreal ed.) ISSN 1710-0194 HUB: TCP (Prairie ed.) ISSN 1710-0208 HUB: TCP (SW Ont. ed.) ISSN 17100216 HUB: TCP (Toronto ed.) HUB: The Computer Paper is published monthly by Piccolo Publishing Inc. All rights reserved. Reproduction in whole or in part without the permission of the publisher is strictly prohibited. Information presented here is compiled from sources believed to be accurate, -however, the publisher assumes no responsibility for errors or omissions. The publisher reserves the right to refuse ads. The opinions expressed in the articles and columns and ads are those of the writer/advertiser and not necessarily those of HUB: The Computer Paper.

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the winner of the HUB:The Computer Paper Ultimate Game PC contest. The Ultimate Game PC build had the finishing touches applied in our last issue and now, it's time to say goodbye to the beast. We'll miss you. Take good careof her, Walter.

Walter's prize consists of:

Thermaltake Armor+ Full-Tower ATX Case $280 www.thermaltake.com Western Digital VelociRaptor 300GB $300 www.westerndigital.com Internal Super Multi Blue Blu-ray Disc Rewriter and HD DVD-ROM S299 w w w Ige.ca

LG L246VVH-BH $500 www.lgesca

Microsoft Recluse S75 www.microsoft.com/hardware/gaming

ASUS Striker II Extreme $415 ca.asus.com 3.16GHz Intel Core 2 Duo Desktop Processor E8500 $300 www.intel ca

Microsoft Windows Vista Ultimate $330 www.microsoft.c om/windowsvista

KVR 1066P3N 7K2/2G $170, www.valueram.com ASUS EN9800GTX x2 $350 x 2 www.nvidia.com Logitech G51 Surround Sound Speaker System $200 www.logitech.com

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Uhisoft's Assassin's Creed $60 www.assassinscreed.com Gears of War $60 w w w gearsofwar com Crysis $60 www.ea.com/crysis Subject to change. See www.huhcanada.com for full contest details, rules and regulations

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Editorial Stuck in traffic, choking on exhaust fumes. Watching the guy in the next lane eating a bowl of cornflakes from a bowl perched precariously on the steering wheel and the woman behind applying a thick layer of mascara before the work day begins. Or, opting for the more environmentally sensitive and oft-times quicker way where available, you sit on a crowded train, not listening but not being quite able to tune out the louder-than-need-be conversation between a group that evidently work in the same office and that rides the train together every day. The person beside you is reading the newspaper, ignoring train etiquette by encroaching on your personal space with the unfurled broadsheet, turning the page before you're finished reading. Granted, these are the worst case scenarios, the ones that hit on days when you roll out of bed and, instead of smiling at what the day may have in store you think that if intuition counts for anything, it's going to be a bad day. Sure, it's rhetoric (I'm thinking of pursuing a career in politics) but with this worst case scenario in mind, is it any wonder so many people dream of working from home? Thanks to the proliferation of broadband Internet access, the advance in online meeting and group collaboration wikis, websites and applications and a mix of personal document centres, srnartphones and laptops, being productive between 9 a.m. and 5 p.m. without sitting at a desk in a traditional corporate office is a reality. Far from the digital ties that bind us to our jobs after hours (as is sometimes suggested) a Towers Perrin survey from earlier this year claims that the overwhelming majority of workers fee that cell phones, laptops and other gadgets and gear are actually freeing them to create a reasonable work / life balance. 86 per cent of respondents to the Towers Perrin Global Workplace Study released in February of this year agreed that personal tech actually helps them to find a balance between the personal and professional aspects of their lives. The study polled almost 90,000 workers in 18 countries worldwide with about 5,000 respondents in Canada. Astudy of 270 Canadian CFOs by Robert Half International discovered that, while salary is still considered the biggest draw — followed by benefits and bonus packages — in attracting candidates for accounting positions with 31 and 20 per cent of respondents agreeing respectively (they are money-minded, after all) 20 per cent said that telecommuting and flexible work schedules were the most important. It's heartening to think that the line-of-sight style of management — where looking busy can seem more important than actual output — may be going the way of the Dictaphone and typing pool. In this issue, which we've dubbed "Home Sweet Office," we'll take a look at the still emerging world of telecommuting with Dorian Nicholson's examination of the trend toward empowering employees by allowing them to work where they're most comfortable: at home. Wealso look at MFPs In the Lab; these sub.$200 inkjets act as an all-in-one documents centre for the home office, allowing you to print, scan, copy and in some cases fax. Also, Andrew Carruthers discusses some of the leading options in online office suites. These often free services take your documents and in some cases spreadsheets, presentations, notes, appointments and more and put them in the data cloud, accessible from anywhere you can find an Internet connection be it at home, down the street or on the other side of the world. The cloud computing concept is a major factor in allowing us to untether ourselves from our desks. Anything that loosens the ties that bind can only really be a good thing, in my mind. Granted there are some serious security and privacy concerns to be discussed and dealt with, but for non-sensitive data, cloud computing is a boon for the mobile worker or editor with terminal wanderlust (no names). With all this in mind, it begs the question why I'm sitting here in the office on a sunny Friday afternoon as I write this... Wehope you enjoy the issue,' Andrew Moore-Crispin Editor-in-Chief

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DIAMOND SYSTEM $369.00 IntelCore 2 duoE7200 CPU ASUSP5GC-MX MB 1GBDDR2 667 RAM 64MSHAREDVIDEO CARD 250G7200RPM SATAHARD DRIVE 20XSATADVD +/- RW Intel/ 5.1 SOUND CARD 1000 LAN o u o Cor e 2 ATX MID TOWER W/350 LOGITECHKB/OPTICAL MOUSE

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INTEL QUAD-CORE SYSTEM $499.00 INTELCORE2QUADQ6600 CPU ASUS PSKPL-VM 1GBDDR2 667 RAM 64MSHAREDVIDEO CARD 250G7200RPMSATAHARD DRIVE 20XSATADVD +/- RW 5.1SOUND CARD 1000LAN C r o n 2 ATXMIDTOWER W/350W LOGITECHKB/OPTICAL MOUSE 600W Subwoofer

INTEL GAMING SYSTEM $899.00 INTELCORE2QUADQ6600 CPU AsusP5QLPro MB 4GB(2X2G) DDR2 800 RAM ATIHD4850 512MB 500G7200RPMSATAHARD DRIVE 20XSATADVD +/- RW r 5.1SOUND CARD Core 2 1000 LAN AntecSONATA III W/500W Power Supply LOGITECHKB/OPTICAL MOUSE 600W SUBWOOFER

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Sweet, Sweet SOHO Stuff The well-equipped home office If your home is your castle then the home office is the treasury, the library and the communications centre. Whether a student, telecommuter, independent home business owner or just someone taking care of the day-today administration of life, a well- _ equipped home office goes a long way to boosting productivity, helping us to stay organized and on top of things. There are a few central components to building the best SOHO (small office, home office) setup. Following are some of the important product categories and a few product recommendations to go with: The throne You could easily go out and spend $500 or more on a top-of-the-line office chair from the likes of Steelcase or Humanscale and your butt would be cradled in the ultimate comfort, your lumbar region supported and your chair infinitely adjustable. For many people however, that price tag is way too

budget. As a general rule of thumb heavy to justify. As Gord Goble pointed though, in the days of Windows Vista out in his March 2008 "Essential Home pre-installed on the overwhelming Office Furniture" article (www.hubcanada.com/index.php/ggoble majority of PCs you'll see at retail, opt /chair;), there are many excellent for more RAM (2GB as a defacto minimum) and a Core 2 Duo processor. options at the $300 and below level, like Ikea's Joakim. The important thing The network is to get as much butt time with the You have to have some kind of network chair as is humanly possible before committing to purchase. While you may in the house and if we're acqUiring new feel a little weird sitting on the demo technology, we might as well get the latest. To that end, consider the Linksys chairs at your local outlet for an hour, it's worth doing; you'll be spending a lot Wireless-N Gigabit Router wi':h Storage more time in it than that when you get it Link (WRT600N, $190, home so it's important you find the right www.linksys.com) offering 802.11n fit for you and your posterior. wireless for up to 12x the speed and 4x the range of earlier wireless standards. The brains It, like many newer routers, has Choosing the right computer for your enhanced security protocols to replace home office can be a daunting task. the older and more easily cracked Once the initial, relatively simple standards. The Wireless-N Gigabit questions are dealt with (Mac or PC, Router with Storage Link, as the name desktop or laptop and the ever implies, can also share a US3 storage important "What's my budget?") the real device over the network; a USB flash fun begins. To a large degree, your drive, USB hard drive or similar. choices will be narrowed down by your The storage While the amount of storage space on a desktop or laptop PC nowadays would have been unheard, of a few short years ago, it's apparent that you can never have too much. That's where off-board storage solutions come in; they are the easiest way to share files between computers on a network, they're ideal for creating regular data backups and, if you choose wisely, they can perform a whole host of other tricks too. The 1TB Maxtor Shared Storage II (www.maxtor.com, $399) is .3 good example. Not only does it afford up to 1TB of storage space or 500GB of automatically backed up storage using

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RAID mirroring, it can also act as a media server. Pictures, documents, home movies and the like are automatically funneled into their appropriate folders to make things even easier. The dock More and more people are opting for a single, well-featured laptop computer over a desktop. While there are sacrifices to be made when choosing a portable as opposed to stationary PC, the benefits of mobility — around the house and beyond — often make the price premium worthwhile. That said, a laptop solution doesn't have to come at a cost to a dedicated office space with all the accoutrements like a large LCD flat panel monitor, more USB ports, a full-sized keyboard with number pad and an optical mouse for when the trackpad or navigation nipple thingy just isn't cutting it. With a laptop dock you can create the home office setup you want to get all the benefits of desktop computing without sacrificing portability. Laptop manufacturers often offer docking solutions for their own notebooks but these are rarely included in the retail package and must be purchased separately. They are also often limited to use with a specific model or line or laptop. Belkin offers a universal docking solution which may prove the perfect choice in multi-laptop households. The Belkin High-Speed Docking Station (F5U265, $180, www.belkin.com) plugs in to any notebook, provided it has an ExpressCard slot and is running Windows XP or Vista. It has its own

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graphics processing unit to take some of the load off the notebook, offers five USB ports, DVI and VGA outs, analog (3.5mm) and digital (PDIF) 5.1 audio out, 10/100 Mbps Ethernet along with practical touches like convection cooling for the on-board GP11, a cable management system and a vertical form factor to minimize its desktop footprint. You can easily get away without a dock and still have a more permanent home office station. This will take away the convenience of a one-plug connection however. Most (if not all) laptops come with at least a VGA port to connect to a projector or monitor and have a couple of USB ports that can be used to plug in peripherals. Docks are useful when you need more ports and a one-plug connection to make your laptop perform more like a desktop.

towards making extended computing sessions more comfortable and productive.

The peripherals Whether it's a desktop or a laptop (with or without a docking station), the key elements of a home office solution for your laptop are a printer, monitor, keyboard and mouse. Each is, of course, entirely optional. However, laptops aren't the most ergonomic devices and so a movable monitor, keyboard and mouse go a long way

Keyboard - Options abound, from an inexpensive but functional USB board to a luxury ergonomic keyboard with raked keys and zero-degree tilt to make computing more comfortable. Again, our preference goes to Microsoft Hardware's quality keyboards, available with an array of features fron simple to superlative. The Microsoft Natural Ergonomic Keyboard 4000 (S60, www.microsoft.com/hardwan) puts fingers in a more natural position without forcing users to overcome a steep learning curve that can present itself with fully split keyboards. Just about any keyboard will be more finger friendly than your standard laptop keyboard though.

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Mouse - We like Microsoft Hardware's mice as a rule. Witness the Microsoft Wireless Laser Mouse 8000 ($90, www.microsoft.com/hardware), a Bluetooth wireless mouse with a slick brushed aluminium shell, five customizable buttons, an aftractive charging dock, laser precision and intuitive four-way scrolling. At $90, it's likely overkill but it offers a high-quality feel and exacting precision. The Microsoft Wireless Laser Mouse 5000 incorporates many of the same benefits but loses the Bluetooth connectivity (though it's still wireless), brushed aluminium finish and a selec: few other features to bring the price to a more reasonable $50.

Printer - While we're all trying to print as little as possible, both to save toner and paper and do a little bit to save the earth, we're still nowhere near the foretold paperless office. Opt for a multi-function printer (MFP) that can print, scan and (in a pinch) copy. Fax capability is a matter of personal preference and need. While we here at HUB: The Computer Paper wait

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with bated breath, fax still hasn't faded in to obscurity as it (arguably) should. Both monochrome laser and colour ink jet MFPs can be had for under $200 for aunit of at least reasonable quality. If cost per page is of primary concern, look to a monochrome laser MFP like Samsung's All-In-1 Multifunction Laser Printer (SCX-4500, $190, www.samsung.ca) or Kodak's newest MFP, the ESP5 with its bargain priced ink and quality output ($170, www.kodak.ca). You can find MFPs with wireless networking, integrated cordless landline phone handsets attached, integrated fax preview on a wide colour LCD screen (the excellent Brother MFC 885CW, $260, www.brother.ca) and all manner of others. Check out the In the Lab article in this issue for a thorough run down. Monitor - While it may be overkill for some home office setups, that doesn't mean it's not desirable; this 24-inch HD behemoth from LG (L246WH-BN, $500, www.lge.ca) is a dazzling step up from your 13-, 15- or even 17-inch laptop screen. With a 16:10 screen ratio (1920x1200) perfect for watching 1V • and movies, HDMI-in and 170 degrees viewing angle in either direction, there's definitely an entertainment hook. However, its massive screen real estate makes it perfect for side-by-side comparisons of spreadsheets, keeping an email or web browser open on one side of the screen while working with a word processing document in the other or any number of other productivityboosting things that can be done with the extra screen space. 22-inch screens can be had for significantly less and even a 19-inch LCD monitor is a stark improvement over the tiny screens of some ultra-portable notebooks. In the end though, the ultimate home office is the one that is comfortable and enjoyable to be in and contains the devices and technology that work best. for you. ByAndrew Moore-Crispin

Integration For Business Users Sapphire Pure PI-AM2RS780G In the land of affordable PCs, the integrated motherboard is king. Naturally, an inexpensive, integrated computing solution is ideal for the small or home office — they're not only affordable but also deliver performance where you need it. Sometimes though, depending on the office environment they're used in, additional horsepower may be required. For example, if your business tends to use a lot of graphics-heavy media content, or your work computer doubles as your home computer (although we'd suggest not going this route unless absolutely necessary) more performance may be reqUired. Finding a fully integrated motherboard with decent graphics performance is definitely a challenge. Along with driving up cost, a lot of times even the best onboard video is still weak. Enter Sapphire's 780G-based, Pure PI-AM2RS780G, a motherboard with integrated DX10-capable graphics hardware and enough room for expansion to allow a more than adequate upgrade path, should the need arise. Everything you need Combining.AMD's 780G Northbridge with their SB700 Southbridge gives the PIAM2RS780G great performance and support for all of the latest technologies. Utilizing an AM2/AM2+ CPU socket means the AM2RS780G can run even the fastest availableAMD processors, while the four DIMMs can house up to 16GB of DDR2800MHz in Dual Channel. Built-in connectivity includes a whopping 10 USB2.0 ports (four of which are located on the back I/O panel, while the remaining six can be attached to the mobo), four SATA2 ports, and a standard E-IDE and floppy drive connector. With two traditional PCI ports and a single PCI-e x16 port, you'll also be able to install a number of different dikrete add-in boards if you need to. That said, with integrated eightchannel audio, built-in DX10 graphics hardware, and Gigabit Ethernet, chances are it already has everything you need. The only problem I have with onboard/integrated graphics solutions is that, even at their best, they're still entry-level. It's a harsh truth, but an honest one. So even though the Sapphire Pure 780G has one of the most advanced integrated GPUs available, it's still an onboard solution. What does this mean for the average user? Not much. However it's worth mentioning to those who plan on using their system for something like CAD or 3D animation — it's not that 780G IGP couldn't handle these kinds of applications, just that professional graphics hardware would be more up to the task. For average PC users — the ones that not only make up the vast majority, but also tend to be the most price-cautious buyers in the market — the 780G has more graphics power than you'll ever need. The AM2RS780G is especially potent because of Vista's rather hefty video card requirements; the 780G IGP can easily run aeroglass; shadows, and any other of Vista's visual tweaks. Furthermore, because the Sapphire Pure PI-AM2RS780G motherboard

780G IGP is effectively anAMD HD3200 graphics chip (built on the RV610 core) it has great hardware assistance for HD video playback, meaning you could smoothly run 1080p video (from Blu-Ray or HD video file) with even an entry-level AMD Sempron CPU. Hybrid Crossfire! One of the Sapphire 780G's biggest selling features is its Hybrid Crossfire support, allowing you to install an additional AMD HD34XX video card for more graphics horsepower. Whereas CrossfireX allows the use of a pair of any.AMD graphics cards (two HD3870 x2s, two HD4870s, etc.), Hybrid Crosssfire combines the integrated graphics chip (in this case the HD3200 that serves as the 780G's IGP) with an additional HD34XX add-in graphics card. Unfortunately Hybrid Crossfire is only compatible with the entry-level HD34XX series of cards. Ironically, while still offering a substantial boost over the standalone 780G performance, the added prowess of an entry-level card is only marginal, so it may be hard to justify the added cost. In other words, adding an HD3450 won't magically • make Crysis — the most visually impressive and graphically demanding game currently available — run at 1920x1200 at 60 frames per second. In many cases, users would be better off splurging on a higher-end HD3600 or HD3800, which have reduced in price considerably now that the HD46XX and HD48XX series of cards have been launched. It won't take advantage of Hybrid Crossfire, but the performance improvement would still be more substantial. Luckily the PCIe 2.0 slot on the AM2RS780G is a full-sized x16 slot, so the motherboard can actually take full advantage of even the highest-end graphics cards if you have the cash. While the usefulness of this feature for the average user is up for debate, one thing is for certain: the implementation of Hybrid Crossfire is beautiful. Simply plug in an HD3450 add-in board and Crossfire between it and the 780G IGP is automatically enabled and taken advantage of. It's by far the simplest multi-GPU configuration we've used, which is a boon for both system builders and first-timers (cuts down on time and cuts down on headaches). If you don't need the additional performance improvement offered by Hybrid Crossfire, you can still take advantage of the quaddisplay support that the feature enables. Performance To test out the 780G's integrated HD3200 IGP and Hybrid Crossfire, we've included benchmarks of the 780G, a discrete AMD HD3450 add-in card, and then the results of 780G+HD3450 running in Hybrid Crossfire so you can see the advantage of the feature. 3DMark 2006 (Default Settings) 780G IGP—1,171 SapphireAMD HD3450—1,713 780G + HD3450 Hybrid CF—2,209 What should come to your attention immediately is that the Hybrid Crossfire performance is noticeably higher than both the standalone 780G and the HD3450. You may have also noticed that the combination performance of the 780G+3450 is not 100 per cent efficient — rather than achieving a perfect combination of 780G + HD3450 scores, we get an improvement that of roughly 1,000 points (-1,200 to —2,200). This is to be expected with multi-GPU configurations as there will always be latency between the two graphics chips as they communicate with each other. Conclusion Ableeding-edge motherboard with integrated video may sound like an oxymoron, but the Sapphire Pure PI-AM2RS780G offers great performance in an all-in-one package. Drop in your CPU, memory and hard drive and you'll be ready to take on even the most demanding business applications as well as all of Vista's bells and whistles. While not high-end, the 780G IGP serves as gateway hardware — it has enough graphics performance out of the box to whet your appetite, and enough expansion to allow you to upgrade and grow your system in a way that best benefits you. It's a simple and effective solution that covers all the bases. By Mike Palermo

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HUB: The Computer Paper - Toronto - August 2008

TO 13

Office Alternatives A look at the main competition for office suite supremacy zln the early '90s, WordPerfect and Lotus 1-2-3 were the dominant word processor and spreadsheet, respectively. There were several good presentation packages available and dBase dominated among databases. Although Microsoft didn't lead in any of the office productivity categories at the time, it was the only company with strong contenders in every category. Microsoft decided to sell its office productivity applications as a bundle and at a lower price than if they were purchased separately. Office was a success immediately and has been the leading office suite ever since. It is easy, sometimes, to lose sight of the fact that there are lower-priced alternatives that may do a better job for you. MS Office has always had competition. Its traditional competitors have since disappeared (Lotus SmartSUite) or become niche products (Corel WordPerfect Office X4 which evolved from Novell Office). At the core of the Corel suite is WordPerfect, which is revered in some quarters for its "reveal codes" approach to editing. WordPerfect is still considered, by many to be the best word processor for controlling very long documents. However, the leading competitors currently are of a different breed. They are either free (OpenOffice.org), online (Google Docs, Zoho), or a mixture (Thinkfree Online is free but Thinkfree isn't). All of these are Microsoft-compatible and easy to use, regardless of

whether you are familiar with Office or not. OpenOffice.org has tens of millions of users around the world and for good reason. OOo is-free and open source and very compatible with MS Office, both in terms of file formats and user interface. The way to start using OOo is to download it from www.openoffice.org in the appropriate version. There are versions for Windows, Linux, Mac OS, and Solaris. Unlike MS Office, the latest version of 00o runs on every version of Windows produced, starting with Windows 98. A single download is all you need to install OOo legally on every computer in your business or home office. Being freed of the obligation to pay for and manage licenses is a tremendous advantage. OOo consists of the basic productivity applications: a word processor (Writer), a spreadsheet (Calc), a tool for creating multimedia presentations (Impress), a database application to access, create, and manipulate databases (Base), and a tool to create sketches, drawings, and diagrams such as flowcharts, organization charts, as well as two and three dimensional objects of great complexity (Draw). All of the applications in 00o are powerful and have feature sets comparable to their counterparts in MS Office. File formats up to Office 2007 are no problem, with the exception of some new formats such as docx introduced in Word 2007. The current version of 00o is 2.4. Version 3 will be released later this year and

among its many new features will be the capability of reading and writing docx and other formats introduced in Office 2007. The applications in OOo aren't straight clones. They all have significant features that are missing from Office. A visit to www.openoffice.org will reveal if there's a feature or two that will make a difference for you. If you decide to begin using OOo with your MS Office files, there's an issue to be aware of. If your Office files such as documents and spreadsheets contain macros, you will have to recreate or edit them in OOo because the two suites cannot run each other's macros automatically. OOo is excellent software but it isn't for everyone. Users who value portability and ease of collaboration often appreciate the benefits of an online suite. Google Docs is the most widely-used online suite of office productivity applications.. It is free, although there is a business version that offers better support and more online storage space for files. It has a word processor, spreadsheet, and presentation package. It is easy to learn and use, it is compatible with the important-file formats, and it is constantly improving. There is never any need to install new software. Google takes care of that on-their servers so that you are always using the latest version. For more on online office suites check out "Your Office, Anywhere" in this issue. By Issie Rabinovitch

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Featured Articles: FacebookCamp Meeting in T.O. Shows Monetization of Facebook By Dorian Nicholson AFacebook fan meeting at Toronto's MaRS centre proved to be less of a forum for social networkers and more of an outlet for networking profiteers, aimed both at providing an outlet for developers to develop brand new apps and advertisers to promote brand new ads — all in the name of monetization. www.hubcanada.com/index.php/dnicholson/ Clicktoy's Meadow Teaches Children to Play By Dorian Nicholson The Meadow has been available for children to roam around in for about four months now. The latest software from Clicktoy Interactive lets young children digitally interact with their virtual surroundings in its own interesting pop-up book style format. But it's not a game says creator Ken Kavanagh. It's a toy. www.hubcanada.com/index.php/dnicholson/ Breaking News: Facebook Meets Frommers with ZoomAndGo By Harry Powell Backpackers and vacationers anywhere in the world can now upload their own photos from a computer and generate personalized, printed postcards that are then mailed out, through the postal service, to recipients thanks to the popular www.ZoomAndGo.com travel web site. hubcanada.com/thefeed/350

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Staying Intcruch with I'm InTouch By Harry Powell 01 Communique Laboratory Inc. announced recently the release of I'm InTouch Premium. I'm InTouch Premium enables organizations to provide employees with cost effective remote access to their workstations from anywhere. hubcanada.com/thefeed/349 iPhone Gets its Own Section of The Star By Dorian Nicholson Owners of the wildly popular iPhone now have a section of the Toronto Star website developed specifically for their browsing pleasure. Internet surfers at home or on their phones can check out the new corner of the site by going to www.thestar.com/iphone. hubcanada.com/thefeed/345

Future Shop Launches ConnectPro for Tech Help By Harry Powell Did you know that 46 per cent of Canadians consider IBM T41freer $499 technology to be important in home decor? Well Future Shop IBM T42 free $ 5 4 9 is coming to the rescue. Starting July 18, 2008, Future Shop IBM Z6OM iron $ 5 4 9 launched its new ConnectPro service, allowing Canadians the opportunity to work with experts to perfectly install their (From 8 4 4 9 . " ) home theatre systems and more. ExcelentquakyRefurbishedLaptopsatExceptional Values hubcanada.com/thefeed/348 Wholesale and Retail ✓ Software Package ✓ Money Back Guarantee ✓ Internet Ready ✓ Up to 70% off Showroom in Downton Toronto on Bay • Moor

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Telus, The Compass 597 USB modem provides Telus customers with access to wireless high-speed Internet in a small, cleanly designed USB stick that slips easily into a pocket. hubcanada.com/thefeed/347

Is That a Compass 597 USB Modem in Your Pocket? By Harry Powell Sierra Wireless has announced that the Compass 597 USB modem is now available in Canada courtesy of your friends at

Dell (jets Cool By Harry Powell Dell Canada has introduced "Designed for Dell," a designer line of bags and accessories for your personal computing experience. The first selection of backpacks, computer sleeves, audio devices, mice and hard drives are distinguished to complement Dell PCs. hubcanada.com/thefeed/344

Intel Centrino 2 Revealed ByAndrew Moore-Crispin Intel has taken the wraps off its latest processor line, the Intel -Centrino 2 and Centrino 2 with vPro Technology processors for laptops. Also introduced was a dual core mobile processor the Intel Core 2 Extreme, along with five new Intel Core 2 Duo processors. hubcanada.com/thefeed/346 The Need For Spreed Comes to the Phone By Harry Powell Toronto-based company Spreed Inc. has released their first version of Spreed:News, an application that may enhance the way people read news on mobile phones. Spreed reduces the problems which plague mobile devices and cause a variety of mobile news reading problems. hubcanada. com/thefeed/343 Blind Runner Set to Go for Gold in Beijing Thanks to T-Base By Dorian Nicholson Canada now has another runner for the 2008 Olympics in Beijing. Jason Dunkerley was recently announced as an addition to Team Canada. The athlete can run 1500 metres in just over four minutes and 800 in a fraction over two and his record times are just seconds off of being world records in the Paralympics' B1 class. hubcanada.com/thefeed/335 New Products: Kodak Reveals New Lineup of Products Due Out Later This Year By Doran Nicholson Earlier this month Kodak Canada Inc. announced what will be there new line of digital cameras and accessories, due out later th s year. These products varied from the latest additions to their M-series and Z-series camera line, as well as brand new wireless digital picture frames. hubcanada.com/thefeed/342 Samsung's m530 Olympic Team Edition Phone Now Available By Dorian Nicholson With 2008 Olympics in Beijing, many Canadians will be looking for different ways to...keep informed of how our athletes are faring. That's why Bell has just released the exclusive Samsung m530 Canadian- Olympic Team phone with the ability to subscribe to Bell Mobility's Beijing 2008 video bundle. hubcanada.com/thefeed/331 Bell Unveils New Wireless U727 USB Modem By Harry Powell Bell Canada recently launched the exclusive Novatel WirelessiJ727 USB modem, the first mobile data device available in Canada that features a USB key design with a removable memory slot. The U727 also doubles as a data storage device, capable of housing a microSD card with up to 8 GB of memory. hubcanada.com/thefeed/330

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Teleworking: The New Business Reality A neater and greener alternative to the daily commute And fifteen years later that technology has come a long way. Even with just a laptop and a broadband connection, an employee would be able to hold voice or video conferences, call people over VoIP, check and send e-mails, share various files and data via cloud computing, keep in touch by instant messenger, and so on. This could be done at any hotspot anywhere in the world — and with WiMAX supposedly on the horizon as the next big way to stay connected, those hotspots could be anywhere and everywhere. The benefits to teleworking are as obvious as the drawbacks. Workers essentially wake up at their workplace (read: home) and get to it as per their normal schedule, without commuting. This means that they are both more comfortable and more in control of their surroundings. It could also mean that they have more distractions and things to do instead, however. A disciplined worker is a productive worker, whether in the office or working from home, but if they are working outside of the office they are unsupervised, and only check in as often as is required.

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Imagine if, upon waking up and getting ready for the drive to work, your boss called and told you to work from home for the day. You would likely be relieved, Give and take take off your shoes, kick your feet up, While it may be hard to swallow for and relax for a little bit before getting traditionalist managers, teleworkers can down to business. But would you get potentially be just as productive as their anything done? office counterparts and in most cases That's a question that modern only telework part of the time, and go in employers are likely going to be asking to the office on a regular basis for team themselves as the prospect of having meetings, planning and workplace employees work from home -- a interaction. practice that is known as teleworking or "Our studies over the years have telecommuting — increasingly becomes pointed out two things: teleworkers are a point of interest. And while a small more satisfied workers, and tend to be number of workers might be unable to high-performance employees, and as a commit to telework for lack of result demonstrate higher productivity," motivation, the ability to cut out the Dunn says. daily commute to and from the office is It's important to note that while talking a step in the right direction as far as over the telephone, Dunn was actually the environment is concerned, and using VoIP from the woods somewhere would free up valuable time otherwise south of Ottawa, but — as he pointed spent commuting for the employee. out — could just as easily have been David Dunn, leader of Nortel's speaking to me from Beijing. workplace planning, innovation and "During the blackout (around Lake construction, is a great supporter of the Ontario) a few years back we maintained teleworking concept as a whole. That's productivity despite everything," Dunn because he's been with Nortel for more said. "The company maintained 85 per than fifteen years, which is how long the cent productivity, and we demonstrated company has been equipped to :elework. that whatever the event, there is "It was fifteen years ago we developed capability for productive work." our teleworking strategy, so I've been Neither Dunn nor Nortel is alone living and breathing it for quite some believing in teleworking. Michelle Digula, time," Dunn said. "It came abou•I in • general manager for Sony/Ericcson essence during the advent of discussion Canada has also stated her support for about alternative officing strategies and the teteworking trend. the beginning of the mobility that was "With Sony there is no policy on how enabled by technology." much you can or cannot work from

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home, it's up to me and the team to decide," Digula says. "My personal work philosophy requires a lot out of people, and the job sometimes requires working weekends and evenings, so we balance that with being able to work from home." Of course, the fact that both Sony/Ericcson and Nortel are in the communications business, and are big players at that, means that they have easy access to the equipment and technology that they need to maintain maximum productivity while working out of office. Both companies supply their employees with laptops and other equipment necessary to facilitate good communication between team members, which is something some companies might not find as easy or affordable to do. "I think there are a couple of people that need to be in the office more than others; my assistant needs to be in the office most of the time to meet and greet people so it's difficult for her to work from home," Digula admits. "The operations people need access to files and papers, and do massive printing, which is easier to do in the office. But even they work from home one day a week."

Take your kids to work day The ability to work from home is also good for those who have children. Digula has one daughter and appreciates the flexibility in her company that allows her to work from home and spend time with her child. Nortel's April Dunford also has two small children, and values the two days a week that she works from home. "When I was looking for a job, the ability to telework was a huge deciding factor in my job search," Dunford said. "I wanted to find another job that allowed that, and the biggest reason is that I have two small children, aged four and two." There are many reasons that teleworking is good for business, but it might also be an excuse for some employees to shirk their duties. Karyn Evans is the senior director of human resources at Linksys — a company literally built around networking — and even she admits that teleworking isn't always the answer. "Teleworking is not for everyone. Potentially there are drawbacks with employees that are not disciplined or structured enough to work at home," Evans says. "Also if the employee needs a lot of 'hands on' direction, and

is not a self starter, that could present a problem." But discipline and motivation aren't the only issues. "Not all positions have responsibilities that can be met from home," Evans continued. "We review all roles and responsibilities to determine if the position can allow home working on a part-time basis." A smaller footprint Beyond balancing work responsibilities and home comfort, there is another stakeholder in the teleworking debate that we're all dependent on, and that is the Earth. "(Teleworking) is a very important green strategy, one that will reduce our carbon footprint," Dunn says. "One day a week of working from home could reduce a person's gas expenses significantly." And Dunford also agrees with this statement, saying that her company's research has found that about 80 per cent of a person's carbon footprint usually comes from commuting alone, so keeping the fridge door closed or dimming the lights pales in comparison. Besides Obviously cutting out a significant chunk of commuting time, teleworking can also help a business

slash overhead expenses. Less employees in the office means less office space required, which in turn means less money spent on renting, leasing, or upkeep, as well as maintaining the heat, air conditioning, and electricity. So, is teleworking right for you or your business? Maybe it's time to ask. Because as communications technology becomes more reliable and more advanced, the traditional office space may become a thing of the past, making way for companies that are more closely connected digitally — even if their workers are hundreds of miles apart. By Dorian Nicholson

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Harnessing the Sun Solar solutions put through their paces Long has humankind wished to harness the power of the sun. Thanks to green being the new buzzword and given that we're carrying more personal devices than ever before, gathering, storing and using solar power on a small, personal scale is now a reality. We got our hands on a couple of entries from the major players in this niche market, a Voltaic backpack embedded with a solar panel array at the back and the original Solio with its three solar panels that fan out from the teardrop-shaped device. Both of these personal solar chargers can not only directly charge devices using the power of the sun, they can also store a small amount of energy in an on-board battery to charge up your devices at night such as when camping, biking or hiking or just running around doing errands in the city. Each has its own unique benefits and detriments but, all told, both are quite effective at doing what they're designed to do: harvesting energy from the sun to keep your gadgets off the grid and to give them a boost when they need it the most.

Solio with solar charging leaves folded

Solio $100 www.solio.com Package includes: USB port replicator tip, Mini-USB tip, Nokia tip, Sony Ericsson tip, Samsung tip, LG tip, USB charging cable, Window suction cup The Solio's three panels fan out windmill-style, making the 121 x 60 x 35mm (WxHxD, closed dimensions) charger easy to pack up and carry along. The Solio can be charged from the wall (charger not included) or a USB port and promises a full charge in six hours. Charging a device that exists for the express purpose of charging other devices seems to defeat the purpose somewhat, though it could be useful when you want to carry a full charge before heading out on a camping trip, for example. Solio promises a full charge in eight to 10 hours in direct sunlight. The device has a small hole that can fit a standard pencil to prop the leaves up when on the ground, perfect for leaving the Solio at base camp while out hiking or exploring. This hole can also be used to tie the Solio onto a backpack, hook it onto a tent pole or hang from a tree. The retail package also includes a small suction cup that fits snugly into the hole so the Solio can be stuck on to a car, home or office window that's getting sunlight. We had trouble getting the Solio to charge through the window of the office despite the fact that it was in direct sunlight, perhaps due to some kind of coating on the glass. At home, charging in the window wasn't a problem. In the package are a series of adaptor tips for popular makes and models of cell phones and other devices. Other tips can be purchased from the Solio site for about $10 each.

Solio with solar charging leaves fanned open

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Asmall rubber cover seals off two ports; one for power in and one for power out. A mini-jack sized adaptor cable plugs in to the Solio and accepts adaptor tips which in turn connect to the device being charged. Asmall button on the back of the So,lio sends the juice to the device that's plugged in and, using LEDs within the translucent button, fills users in on its status. Redmeans it's collecting the sun's rays (or charging via USB) and storing the energy. When pressed, the LED flashes green to give a gauge on how much power is available. One flash means 25 per cent and four means fully charged. In our tests, the Solio charged up fully after a full day in the light streaming through a skylight, getting direct sunlight for much of the afternoon. Once the internal battery was full, it charged a BlackBerry 8800 battery (RIM battery model number CS2) once fully in about three hours. After charging, the LED indicator light on the Solio showed 25 per cent or

less of its charge remaining. It couldn't manage another partial charge; while the charging lamp on the BlackBerry did light for a little while, upon turning it on again, it displayed a "battery drained, shutting down" notification. Voltaic Daypack $240 www.voltaic.com Package includes: Battery pack, Wall charger, Six multi-function tips including USB, Nokia tip, Sony Ericsson tip (large form factor), Sony Ericsson tip (small form factor) Samsung tip, Mini USB (BlackBerry, etc.) tip, Country adapters for wall charger, Car cigarette lighter socket Voltaic has perhaps the most intriguing line of solar solutions available. Its high-quality flexible solar panels are worked into briefcases, backpacks and messenger bags made of recycled PET bottles. It's a fun and fashion-forward statement. The three large solar panels of the Voltaic Daypack are not removable — at least, not practically so. All the requisite wiring throughout the bag is present and accounted for upon opening the packaging, minimizing setup on the user side. All you have to do is plug in the battery pack — removable and tucked away immediately behind the solar panels in one of the bag's two main compartments, strap it on your back and hit the road on a sunny day to get things going. It's functionally impossible to determine exactly how

T Voltaic Daypack - behind the solar panels

long it takes to charge the battery pack to full; differing sun conditions and myriad factors offer too many variables. Voltaic puts the number at between eight and 10 hours in direct sunlight. The Li-Ion battery pack has three LEDs to indicate charge strength, activated by pushing the test button. It also has two LED lights mounted front and centre which can apparently run for 55 hours on a full charge. Atop the pack is a voltage switch to go between 3.5V, 5V and 7.2V. If your device doesn't work on'one of these voltages, it's time to break out the car charger (if you have it) to plug directly into the female socket thoughtfully included in the bag. It's not the most elegant solution, but it is effective in a pinch. Afull day in the sun streaming through a skylight in the office (moved every hour or so to keep pace with the moving patch of sunlight) fully charged the battery pack. In turn, the pack fully charged the BlackBerry 8800 battery (RIM battery model C-S2) tested in about two hours and then charged the same battery model from dead to about 60 per cent in an hour and 10 minutes before it ran out of juice entirely. Not bad. As a daypack, the Voltaic is quite comfortable. It's not much use as a camping or hiking backpack owing to its small dimensions. However, for the urban warrior, it's perfect. A laptop sleeve inside protects your notebook (though the pack can't charge laptops) and all the requisite pockets, clips and the like are present and accounted for, including a cell phone pouch on the left shoulder strap. A wire runs to this cell phone pouch and it can be used to charge your handset (or any other device) as you go. Neat touch. ByAndrew Moore-Crispin

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An End to Card Clutter? Device helps to sort contact information for users and businesses CardScan Personal CardScan www.cardscancom 5179.99 115x8Omm (WxD) In an era of information overload, managing contact info can be difficult. Memorizing phone numbers is a thing of the past, possibly because there are so many types of numbers to memorize — from home, to business, to cell phone or even fax — or because there are so many people to keep in touch with these days. And besides just the phone numbers, there are also the e-mail addresses, websites and other information to worry about. With each business you come into contact with having their own website, and each person from that business having their own e-mail, it gets somewhat difficult to keep track of it all. Of course, that's why these businesses and employees have business cards. While easy to lose, business cards provide invaluable information that would come in handy — if only you could find your collection of cards. But that's why, in these troubled times of contact management, products like CardScan are available. CardScan allows businesses or individuals to digitally store the information found on business cards in an

CardScan Personal with scanning cover closed

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easy to access database, thereby allowing them to throw the business cards into a drawer or even through the shredder afterwards. This may sound like a dangerous practice — discarding valuable and tangible contact info in exchange for a digital file that could easily be lost, compromised or corrupted — but with the easy-to-use CardScan layout and its numerous backup features, it might be time to round up all those stray business cards lingering around and get rid of them. After scanning them and saving them into your collection, of course. The CardScan device comes in a variety of forms ranging from CardScan Personal, which is the smallest and most affordable of the products and is aimed at independent users, to . CardScan Team, which is more of an integrated office solution for large groups of employees. The device we tested was the CardScan Personal,

ideal for individual employees of a business, those who are self-employed, or those who deal with large numbers of people (with business cards) on a regular basis and want to sort past and present contacts. The product itself is fairly small, roughly 115 x 80mm (WxD), and. is easily portable thanks to the handy travel bag that comes with it. When I first received the device, I thought that it might be battery-operated, with its own memory bank, allowing for business types to give me their cards so I could quickly scan and return them. Not so, apparently. The device is powered completely by USB and has no internal storage, so it is essentially just a very specialized scanner. Don't let that detract from the value of CardScan, however, because what it does, it does extremely well. How it works After installing the software, a process that took less than 10 minutes, the CardScan should be ready to plug in. There is an arrow that is back-lit in blue on the inside the,front card feed slot. This changes to orange once a.card is detected or is being scanned.. Scanning time is advertised to be less than five seconds but that doesn't include data processing. In our tests, a single side of a card could be scanned and processed in about 15 seconds. The Card Scan does optical character recognition (OCR) to convert printed text into data than can be manipulated. It's not perfectly accurate, but it's

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Keep it secret, keep it safe CardScan also offers to back up your contact lists for free online using At Your Service. The secure.backup site, run and operated by CardScan, is simple, easy to use, and free. It's an ideal way of maintaining access to contact lists in the event that you want to travel light and don't have the option of using a PDA or smartphone. Plus it can check for updates for your contacts, making sure that all of your contact information is accurate and up to date. The CardScan software is loaded with features from "one-click" e-mail, which makes it easy to mass e-mail select contacts, to labelling and printing options allowing you to print out contact labels or replacement cards, making this much more than a simple card scanning product. By Dorian Nicholson

Jill Sethi, Tile I n t e r n a t i o n a l Sales Manager Smithy & Cc. CernoranY P.O. Box 010, 100 Nosing Rd. PuMr es s Anywhere, MA 01000 (123) 456-7899 Phone (123) 456-7809 Fax jIllsmItheernIthlob.cern Enwl Web Page Other

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to be ticked, but that the information is more or less accurate. The contact information in the database can also be exported to a variety of handheld devices and cell phones.

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Keeping things accurate While any information scanned does go into the database and get sorted alphabetically (or in any other way you prefer), each new addition is assigned a verification rating once scanned. Every item will start off as unverified, and it will be up to the user to check each piece of information before checking off the "Verified" button, which will take away the dark question mark beside the entry. If there is no question mark, that will mean that the information within is to be taken as fact, so be alert when checking information just in case any additional info needed to be added. Also, the opacity of the question mark indicates how much verification is required. A dark question mark will mean that the CardScan may have had a hard time reading the card, or much of the information was missing, whereas agrey question mark may just mean that the verification checkbox still needs

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usually close. Some business card fonts or symbols may not be recognized, but standard fonts and letters are input without a problem, generally in the field that they belong to as well. Business cards of a more digital nature such as Virtual Card File (VCF) attachments in email, can be easily highlighted and dragged over the CardScan interface.

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In the Lab: All in One Printers Multi-function printers that do as much as you do... almost As desktop space comes at a premium, all-in-one printer / scanner / copier / fax / coffee maker / toasters can be an ideal solution for the student, the small business worker or telecommuter. In fact, these do-it-all wonders have gained such traction in the marketplace that you'd be hard pressed to find a single-function consumer inkjet printer outside of the large format or photo enthusiast categories. While single function printers do still exist, they're not as relevant of a product category as they were even a feW years ago. After all, if you could get a scanner, copier, fax and printer in a package not much bigger than a single function printer and with a price tag not too far off the mark either, why wouldn't you? Multi Function Printers (MFPs) are a great solution for dorm rooms or SOHOs. For light-duty copying or for scanning hard copy documents (such as notes) to send via email, they're invaluable. Many of the solutions in Canada still incorporate a fax component. Curiously, anecdotal industry evidence suggests that Canada is one of very few hold-our markets where fax is concerned. HP, for example, doesn't tend to bother with fax capability in the US market as it's not something that consumers are looking for. Conversely, in Canada fax capability can prove to be a major marketing bullet point and can be amake or break selling feature for some users. Agrowing trend in consumer MFPs is wireless connectivity. Several of the MFPs we had In the Lab this month incorporate Wi-Fi as a connection option. This is ideal when desk space is at an absolute premium; once configured, wireless printers can be placed anywhere within range of your home wireless connection without having to string wires. The printer I use at home — the Brother MFC 885CW — sits across the roam from my PC, out of the way and not taking up valuable desk real estate. But, without further ado, let's get to the actual testing.

Testing methodology Weperformed the testing of all printers in one day. All drivers were loaded onto our test machine and the printers were tested in succession. If during the initial setup the printer asked if we wanted to print a test or configuration page, we did so. Otherwise, we launched straight in to the test printing. Colour photo printing capability was tested on matte presentation paper using the Photo Printing Wizard within Windows XP to print off a full letter paper sized still life scene. Where available, paper type was selected and "best photo" or a similarly-titled printing mode was chosen. Colour printing was tested using the colour printing test page at nemesis.lonestar.org/site/color_test.html. Monochrome printing was tested using a heavy coverage 10 page specially created for the In the Lab series. We tested the lowest quality "draft," "economy" or "fastest" printing mode on all printers. We also tested the default "normal" or "standard" mode. For page per minute (PPM) numbers or time to print results, the stopwatch began when the paper was first taken up by the printer and stopped when the last page dropped into the finishing tray. Pixma MP520 Canon $150 www.canon.ca Dimensions: 45.7 x 37 x 17cm (WxHxD) Screen: 2-inch colour LCD Duplex: Manual Network: No Fax: No PictBridge: Yes Photo card slots: CompactFlash, Memory Stick, Memory Stick Pro, SD, MMC Print times Full page colour photo: 2min 39.9s 10pg. mono draft document: lmin 14.5s 10pg.,mono normal document: lmin 15.1s PPM - draft: 8,1 P P M - normal: 7.9 While it's not the fastest in its class where printing,

scanning or copying speeds are concerned, the Canon Pixma MP520 does have plenty of stand-out points that make it worthy of consideration. Unique to MFPs In the Lab this month, the MP520 has dual paper feed slots, one rear-mounted and one on the front, below the finishing tray. This allows two different paper stocks to be loaded; high-bond presentation stock in the front for high-quality print jobs and normal bond office inkjet paper in the rear for general purpose printing. These paper trays are userselectable either with a button on the control panel of the printer or within the software. Print speeds are nothing to write home about and the MP520 spent the most time "preparing" (spooling) a print, especially apparent in the case of our full-page letter sized photo print where the printer worked for a couple of minutes before starting the actual print, delivered in 2:39.9s from paper take-up to finished print. Where Canon's entry shines though is in overall print quality. The full-page photo print was the best of the printers tested. It showed a full range of shadow and highlights, was crisp and clean and, over all, an excellent representation of the original still-life scene. The colour printing test table showed accurate results without notable over or under saturation. Monochrome text was rendered beautifully in normal document mode; crisp, clean and rivaling the output from a mono laser printer. In draft mode, text was still of good quality though noticeably less crisp and bold. In short, while the ink savings may prove worth it when printing documents that won't be circulated outside of the office, the negligible print time savings for the reduced quality print aren't a reasonable trade off. Asmall colour LCD panel flips up from the right side of the printer to reveal a spinning jog dial control and numerous buttons. Main menu functions appear in a carousel and can be selected using either the jog dial or cursor keys. Stylus CX9400Fax Epson $130 www.epson.ca Dimensions: 46 x 40.5 x 23.5cm (WxHxD) Screen: 2.5-inch colour LCD Duplex: No Network: No Fax: Yes PictBridge: Yes Photo card slots: CompactFlash, Memory Stick PRO / Duo, SD, MMC, xD Picture Card

Canon Pixma MP520

Print times Full page colour photo: 3min 2s 1.0pg. mono draft document: 36.8s ].0pg. mono normal document: 2min 27.5s PPM- draft: 16.3 PPM - normal: 4.1 The Stylus CX9400Fax is a well-featured MFP with decent — though not stand-out — print times and good print quality in normal mode. Text quality is excellent in Normal mode but dismal in draft. In fact, the draft mode is all but useless. The quality is reminiscent of old dot-matrix printers. It's faint and it looks like every other line is not printed at all. The quality of the full-page photo print was second only to the Canon model tested. That said, it took over three minutes to output the letter-sized colour print. The front panel of the Stylus CX9400Fax features a 2.5-inch flip-up colour LCD panel for doing minor image editing when printing via PictBridge or from one TO26 H U B : TheComputerPaper - Toronto - August 2008

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of the numerous camera card slots. On the front panel, you'll also find the full number pad for faxing along with several different circular direction pads for selecting various options. This makes the menu system a bit confusing. Like many printers in the Epson line, the Stylus CX9400Fax uses Epson's DURABrite Ultra Ink system. When combined with compatible Epson papers, they promise a light resistance and print longevity,of 105 years. We've yet to test this in real-world conditions (if only we could live that long) but ifs an impressive print fix spec nonetheless. Our colour text print document showed some weak colour reproduction in full green and red though, as mentioned previously, the colour photo quality was excellent. Officejet J6480 All-in-One HP $170 www.hp.ca Dimensions: 47.6 x 47.3 x 25.8cm (WxHxD) Screen: 2-line mono LCD Duplex: Automatic Network: Wired / Wireless (802.11b/g) Fax: Yes PictBridge: No Photo card slots: SD, MMC, CompactFlash Type I and II, xD Picture Card, Memory Stick, Memory Stick PRO Print times Full page colour photo: 2min 46.1s 10pg. mono draft document: 36.4s 10pg. mono normal document: lmin 34.8s PPM- draft: 16.5 PPM - normal: 6.2 What it lacks in colour and photo printing capabilities it makes up for in office functionality. In short, if you're looking for an all-in-one that does all of the standard office stuff like faxing, mono and colour presentation style printing, full auto duplexing and the like, cast your eyes this way. If you're looking for an MFP that can do all that as well as print off your vacation photos with a quality rivaling the photo-Mat, look elsewhere. The fact that the J6480 rocks the monochrome screen - one of only two printers In the Lab to do so - should be an indication that its expertise lies with business applications as opposed to fun. Our full-page colour photo test rendered decent but not stand-out results. The resulting photo print was a little washed out, lacking in some detail and highlight. That said, our business presentation style colour print came out looking great with deep and bold but not over saturated colours. Monochrome text output was uniformly excellent. Printing mono text at normal quality offered a slow-ish 6.2 ppm but offered laserquality results. In draft mode, we got a more respectable 16.5 ppm and while the result was more obviously an inkjet print, it would be suitable for nonpresentation applications.

per cent less, on average, than competing products. Our colour test print emerged in 54 seconds but lacked fine detail and highlights. It also showed some banding in uniform colour sections. Our colour business presentation. style test showed similar washing out of some saturated colours, notably blues and reds. Where mono printing is concerned, the ESP 5 output excellent results in normal mode and decent results in draft mode. Its pages per minute count is a reasonable 10.8 in draft and 7.1 in normal mode. In draft, text is light and shows a little misalignment. However, in normal mode it created documents that compared to - but didn't quite match - mono laser text output. As a relatively inexpensive MFP with excellent cost per print, the ESP 5 deserves a look. As the main document centre for a small or home office though, you may be advised to look elsewhere. The ESP 5 lacks fax functionality; no duplexing, no network connectivity and no sheet-fed document scanning or copying hopper, for example. However, if your use is more pleasure than business, the ESP 5's highly competitive cost per print and super "EASYSHARE" connection with Kodak cameras (as well as PictBridge for non-Kodak cams and card slots for a variety of popular camera media) make it well worth a look. X6575 Lexmark $170 www.lexmark.ca Dimensions: 33.5 x 44.7 x 20.1cm (WxHxD) Screen: multi-line mono LCD Duplex: Full-auto Network: Wired / Wireless (802.11 b/g/n) Fax: Yes PictBridge: Yes Photo card slots: CompactFlash, Memory Stick, Memory Stick PRO, SD, MMC, xD-Picture Card Print times Full page colour photo: lm 32.0s 10pg. mono draft document: 43.9s 10pg. mono normal document: lm 44.9s PPM - draft: 13.7 PPM - normal: 4.1 After a rather drawn-out install process where you have to hit continue through 21 steps ("extend paper tray," "raise paper support," "extend paper guides," "load paper,") you're ready to actually get down to business... And this machine is all business, with 802.11b/g/n and Ethernet networking along with full fax capability, sheet-fed and flat-bed scanner and copier along with full automatic duplexing.

While it's not the fastest of the bunch, its 13.7 ppm in draft mode is quite speedy, ripping through our 10page test document in just under 44 seconds. Our full page colour print emerged in lm 44.9 sec and while it was sharp and crisp with good highlight range, it had an overly yellow cast. Our colour presentation style document showed excellent colour reproduction with sharp, deep and accurate colours with no over saturation. In normal mode, our 10-page test document came out crisp and clean with text quality rivaling but not quite matching that of a mono laser printer. In draft mode, some fuzziness appears but documents are still infinitely readable though not quite client ready. The X6575 is one of only two printers In the Lab to opt for a monochrome as opposed to a colour LCD screen. However, as mono LCDs go, the one that graces the front of the MFP is among the best we've seen. Rather than using a visible dot array for onscreen instructions and notifications, the X6575 has smooth, rounded fonts and has a wide viewing angle, visible whether you're sitting at your desk or standing over the printer. Conclusion There's no such thing as the perfect MFP for everybody. If you're likely to do as much or more personal photo printing as business printing, Canon's Pixma MP520 deserves a close look for its excellent print quality. Likewise, the Kodak ESP 5 is worthy of consideration thanks to its larger-than-average colour LCD screen and its much less expensive than usual consumables, clocking in a full 50 per cent less than competing inks (according to Kodak). For pure business applications, the Lexmark X6575 and HP Officejet J6480 All-in-One are worthy of consideration with their full fax capability, sheet-fed document and fax hoppers and wireless / wired networking capability. Standing high in the middle ground, meeting business needs with an integrated fax, and document feeder, good text quality at normal settings (though not using draft) and its excellent photo printing capabilities, the Epson Stylus CX9400Fax deserves a close look. In the end, I'll stick with my Brother MFC 885CW with its massive colour LCD screen, PictBridge, wired and wireless connection, numerous card slots, document feeder, fax and, something no other printer has, integrated cordless phone and message centre. ByAndrew Moore-Crispin

Lexmark X6575

ESP 5 Kodak $170 www.kodak.ca Dimensions: 42.2 x 29.8 x 17.7cm (WxHxD) Screen: 3-inch colour LCD Duplex: No Network: No PictBridge: Yes Fax: No Photo card slots: SD, Multimedia Card, Memory Stick, Memory Stick Pro, xD Picture Card, CompactFlash Print times Full page colour photo: 54.0s 10pg. mono draft document: 55.7s '10pg. mono normal document: lmin 24.7s PPM - draft: 10.8 PPM - normal: 7.1 Kodak's first entry into the MFP market gained attention because of the low cost of ink - about 50 hubcanada.conlik

HUB:TheComputerPaper - Toronto - August 2008 T O 27

Game Gear Pt. 3: Joysticks, Gamepads and Steering Wheels Hands on with a dying breed Welcome to the third and final installment of our look at gamingoriented hardware. Previously, we chose Saitek's Cyborg and Microsoft's Reclusa as this year's hottest gaming keyboards. We had a tougher time in the following month in selecting the world's top gaming mouse, but ultimately anointed Logitech's featurefilled G9 and Microsoft's comfy Habu as the best of an impressive lot. But as cool as gaming keyboards and mice might be, neither are mandatory pieces of gear. Gamers who frequent the type of games where keyboards and mice play a key role can quite comfortably get by with standard, all-purpose units. However, some games require controllers that are specifically built for play. This is the realm of joysticks, gamepads, and steering wheels — joysticks for flying and driving, gamepads for sports, and s:eering wheels (obviously) for driving. Granted, casual players can make do with a keyboard and mouse for just about anything, but those who want to excel — especially in the world of hardcore flight and racing simulations where smooth, exacting control is mandatory — know the advantages of a good stick or wheel far outshine the cost. And as for sports, well, let's just say that nothing beats a good gamepad.

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they used to be. That's not to say there aren't solid. sticks out there, but the build quality at the high end of the curve, the originality, and the overall selection generally aren't what they once were. And why is that? Because, in the heyday of the venerable joystick — the late 1990s — the PC reigned supreme as the gaming platform of choice. Thusly, there were more games in general, and definitely more that appealed to flying and racing simulation addicts — the type of player that preferred a realistic rather than "arcade" experience and knew he needed a top grade stick to be successful. Does that mean you should entertain the idea of buying an old school stick via the used market? Probably not. Many now-antiquated units may have been robust and, in some cases, downright beautiful, but they simply won't work — at least not without a lot of hassle — on a modern PC. Back then, sticks plugged into the computer via an interface called a gameport. Today, all peripherals of this ilk connect via USB. Though gameport-to-USB adapters exist, they aren't always reliable. Moreover, Microsoft's latest operating system, Vista, doesn't support gameport-based devices at all. But don't worry too much. Truth is that because of the dearth of recent joystick innovation, many of today's sticks are tried and true oldies but goldies that in some cases have simply been mildly tweaked and updated from gameport to

• USB connectivity. Still, we bemoan the loss of true greats one trigger, a "mode" button, three four-way switches, one such as Logitech's early WingMan and Microsoft's SideWinder eight-way switch, a rotary throttle wheel, and more. But the Precision models, if only for the sake of nostalgia. real secret to the Fighterstick's golden reputation lies under the surface. Here, you'll find industrial-strength parts and a Tools of the trade build quality that's unrivaled in the retail marketplace. Stories Before you buy, you should determine the featureS you need. abound of players logging thousands of hours with their If, for example, you intend to use your stick primarily for Fighterstick, experiencing nary a hiccup along the way. flying, and especially if you play realistic simulations rather Furthermore, the unit is deadly accurate. than quick-action arcade games, you'll want to consider a unit CHProducts builds numerous other game controllers, with a twist-action handle for easy, analog control of your including standalone throttles, flight yokes, alternative sticks, aircraft's rudder. You'll likely also want some form of onboard and a nifty set of rudder pedals that lock in place to double throttle -- which usually appears as a sliding or pivoting lever as gas and brake in racing games. All are critically praised. — so you don't need to resort to your keyboard's number keys to adjust your airspeed. four-way and eight-way "hats," Thrifty but nifty generally located near the top of the handle, are equally nifty If your wallet sprouts legs and runs off at the mere tools for looking to your left and right or above while you're in suggestion of dropping more than a hundred bucks on a the cockpit. joystick, there are numerous less pricey options. One of the More buttons are always a good thing for those who want to best is Saitek's Cyborg Evo (www.saitekusa.com, $50), a launch lots of weapons or tinker with lots of aircraft controls, feature-laden device that's ambidextrously designed so it suits merely because pressing a button that's right there under both lefties and righties and sports an adjustable hand rest to your finger is far easier than taking your eyes from the ensure people with small hands can play as easily as those screen to hunt and peck on the keyboard. And if you really with monster mitts. The Evo has all the tools and controls to want to experience the physical sensation of flying a plane or get the job done, including a twist handle and a thorough racing a car, you'll want your stick to be equipped with a software package. Other Evo models include the Evo Force Feedback and the Evo Wireless. force feedback motor for vibration to translate tactile effects One of the companies at the forefront of the high-end such as g-forces, gun blasts, and crashes. joystick surge in the late 1990s was California's Logitech. Our top joystick pick may seem a bit surprising because it Indeed, some of Logitech's decade-old models were true doesn't feature a twist-handle .throttle or force feedback, doesn't look particularly flashy, and is, in all honesty, quite works of art. But they were darned expensive too. Today, we like Logitech's Freedom 2.4 expensive. Nevertheless, CH Products' Fighterstick Cordless Joystick (www.logitech.com, $60) for its abundance (www.chproducts.com, —$150) rules the skies in terms of of controls and reliable cord-free operation, and the Force 3D reliability and construction, and features enough controls and Pro ($55) because it does everything the Freedom 2.4 does programmability for even the busiest pilot. in a wired configuration but with the addition of a responsive Like many of CH Products' wares, the Fighterstick was originally released in the 1990s and has remained essentially force feedback motor. unchanged since then. The unit sports three pUshbuttons, King of the hill True diehard fighter pilots with bucks to burn may want to up the CHProduct's Fighterstick ante considerably with Saitek's killer X52HOTAS (Hands On Throttle and Stick) system. Essentially a joystick on steroids for the right hand and a ridiculously programmable throttle control for the left (complete with illuminated facade for night flying), the X52 does everything any pilot could ever want except force feedback, and it does it with style. This is the cars meow for flight controls, as it should be at its price ($150 - $220). Steering Wheels "Steering wheels" and "racing wheels" are misnomers really, because any racing setup worth its salt includes a pedal set for the floor too. That aside, there's one thing to remember when researching: don't be cheap. Yes, you can buy inexpensive wheel and pedal units, but in the long run, you don't want to. There are simply too many physical forces at work when you tug at that wheel and hammer at those pedals to put your faith in abargain basement model. You'd be better off with a good joystick. That said, there's nothing in the

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Saitek Cyborg EVO sturdy desktop clamping system, and credible force feedback. Virtually anything else in this price range or below is not recommended. However, serious drivers do owe it to themselves to at least explore high-priced alternatives such as the excellent Thomas Super Wheel driving system (www.thomas-superwheel.com, $300-plus) and Virtual Performance Parts' awesome, all-metal VPP Racing Wheel (www.virtualperformanceparts.com/ english/produkte.php, $600-plus). Be careful at the VPPsite — you may want to buy an entire cockpit.

least wrong with our pick for the best wheel currently in mass-market circulation. It's the Logitech G25 Racing Wheel, and it's wonderful. It looks cool, it feels great, it adapts to any player's preference, and it will make you a better racer. A three-part proposition — wheel, shifter, and pedals — the G25 features a comfortably leather-wrapped steering wheel and two hair-trigger Fl-style shifting levers. It has none of the steering jitters of other mass-market units, and it rotates as little as 40 or as much as 900 degrees. Its two force feedback motors are shockingly powerful, its standalone gearshift offers sequential and six-speed shifting and a whopping twelve programmable buttons, and the mostly-metal pedal unit works and stays in place better than anything else out there. The price: a similarly whopping $200 - $300. Set your sights a bit lower and Logitech's MOMO Racing Force Feedback Wheel ($100) should do you fine. The unit features six programmable buttons, a

Gamepads Microsoft, which entered the gaming market in the 1990s long after virtually everyone else, then ramped• up its presence in the hardware realm with an uneven selection of joysticks, wheels, and gamepads, has recently scaled back in a big way. As of this writing, the only controllers currently being produced for the Microsoft menu are gamepads — the Xbox 360 Controller for Windows (www.gamesforwindows.com, $45) and the Wireless Xbox 360 Controller for Windows ($55). Both have beertwildly successful. Why? Because players can use the Xbox 360 Controller for both PC and Xbox 360 gaming. Nice bit of marketing and design magic, no? Thankfully, they're also solid units with just about every feature and creature comfort any gamer could desire. Force feedback? Check. Comfortable ergonomics? Check. Tons of buttons and controls (including two analog mini-joysticks, a directional pad, four thumb buttons, and another four triggers)? Check. An onboard headset jack? Check. You can drop a few extra dollars on the cordless version if you want — thdugh some garners swear the response of a corded controller is faster and the connection more reliable — but both models are at the top of the gamepad heap. That's not to say other gamepads should be written off. Far from it. Logitech, for example, offers the RumblePad 2, the sibling of the very successful Rumblepad. It sports all the features of the Microsoft

Logitech G25 System gear shifter component

offering, but a slightly different layout (the two analog sticks are right up front) and a reduced, price point ($35). Also from Logitech hails the ChillStream ($35), a gamepad that bears a startling resemblance to the Microsoft design but isn't quite as rounded and smooth. Yet the ChillStream's big claim to fame is its built-in cooling fan — to keep your perspiration-laden hands comfy during lengthy gaming sessions. Only the extremely sweaty need apply.

Logitech G25 System steering wheel

Logitech G25 System pedal array component If you don't need vibration feedback and you have no preference for wired versus wireless, you can count on spending even less. Saitek's P990 Dual Analog Pad ($30), for instance, is not only similarly equipped to all the above pads but also features a special button to automatically reprogram its controls to those used in most first-person shooter games. Whatever your eventual decision, remember that a pad without dual analog sticks and at least two analog triggers and four buttons likely won't cut the mustard in many of today's top titles. By Gord Goble

TO30 H U B : TheComputerPaper - Toronto - August 2008

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Your Office, Anywhere Online office suites put your documents in the cloud The usual way to denote the Internet in a network diagram is to draw a cloud. Some people think it's smog but I'm pretty sure it's a distant plague of locusts and 419 scams. Whatever type of cloud you think the Internet is, when people talk about cloud computing, they're talking about running applications on any machine with Internet access, regardless of OS. This means you don't have to have a specific application installed on the machine you're working on, you just go to the website and start working away. • This means an end to carrying around a flash drive only to find that the computer you have access to doesn't have Word or — worse — losing it and losing any future employment prospects along with it. However, all is not necessarily heaven in cloud computing. You need a persistent and fast connection to the provider's site and you are at the mercy of their uptime schedule and security. Check out these free office suites ready to run from the most isolated cabana in Cuba to your own personal secure computing site. Google Docs docs.google.com Google likes to be different. Acquired in a buyout of start-up Writely, their online office suite is comprised of word processing, spreadsheet and presentation software with some interesting features. For instance, they allow you to set up an RSS feed to notify coworkers of document updates. Also, the spreadsheet can easily be set up to take data from an online form. There's also version tracking and rollbacks, file sharing, and the software can run offline on any computer with Google Gears browser extension installed. Heck, you can even email your account with your documents and they're automagically converted and uploaded. Although, don't count on your Microsoft Office documents maintaining their formatting. These guys certainly do get the Net, but some of the basics are lacking. The word processor doesn't generate footnotes, endnotes or a table of contents. This is standard for the academic set. The font selection is very limited and so are image text wrapping options. And there are a paltry seven font sizes available. Ugh. The word processor is a dog but the spreadsheet covers most bases quite nicely. It's a bit different than Excel but easy to learn. The presentation software is basic but useful too. You can have 5,000 documents and presentations and up to 1,000 spreadsheets. Keep an eye out for upgrades. Zoho www.zoho.com Zoho offers a wide selection of online applications including Writer, Sheet and Show. Writer is quite different than Microsoft Word but you won't be too challenged to learn it. It seems to be a hybrid between an HTML editor and a word processor. It certainly * m i d * 111111) B E I J *

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Acrobat.com www.acrobat.com Acrobat.com is Adobe's foray into online business applications. Unfortunately, it is missing both spreadsheet and presentation applications. It's included in this article due to its backer and likelihood to grow. It has a word processor, an online meeting application and a PDF converter. The main application is Buzzword which uses Flash as its underlying technology which is both a blessing and a curse. Flash doesn't allow right-click context-sensitive menus as this function is used by the Flash player • itself and downloads are hefty, slowing things down. Still, the interface is the slickest available. Too bad Buzzword is so slim on features. There are only seven included fonts... nice ones, but still. Image text flow is rudimentary, there's no column support, footnotes or table of contents generation although endnotes are supported. File sharing is the best here as read, read/write and read/comment privileges are supported. The Microsoft Word 2003 test file loaded with minor issues losing drop caps and with text formatting of a graphic. Adobe allows up to 5GB of free storage. Definitely something to keep .an eye on.

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has a fuller feature set than Google Docs and it supports footnotes and-endnotes. That's two thumbs up for academic writers out there. However, image text wrapping isn't well implemented, nor are columns and tab setting. Writing a newsletter will be arduous. Uniquely, writing contracts for business is supported using EchoSign digital signatures. This allows you to write up a contract like, "By signing this iPhone agreement, you agree to be Ted Rogers' poolboy one day a month in perpetuity" and actually get it legally signed by other parties. Writer is also available for download to work offline. Its productivity and collaboration apps include a word processor, spreadsheet, presentation software; and also Notebook (Online Note Taker), Wiki, Planner (an organizer), Chat, Start (a dashboard for your documents), and-Mail. These are all free. There's also a good choice of busineSs apps, including Projects, CRM, Invoice, Meeting, Creator, DB and Reports, People, and Business. There are fees associated with these, although some of them are free in "light" versions. Zoho Sheet is, arguably, the best of the bunch. It supports pivot tables and macros, charting and has a broad set of functions. Zoho Show is also definitely useable and uploaded a PowerPoint 2003 file, though with some issues such as a long URL not wrapping in a table and contrast reduction in a background graphic not being passed. It, like Google Docs, doesn't support charts. In general, Zoho supports sharing with read and read/write privileges but doesn't track changes which can make collaboration challenging. There is no online storage limit posted. Zoho is a great choice for students or business users who need a broad set of applications. Zoho has a plug-in for Microsoft Word and Excel that bridges the gap between the online and standalone worlds. This plug-in is free and appears in the menus of the two MS applications once it is downloaded and installed. You can save your Word and Excel files online with Zoho and you can access online files from the MS apps and edit and save them locally. You can take advantage of the best aspects of both worlds as required. It's an effective approach. -

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ThinkFree www.thinkfree.com ThinkFree is definitely the Cadillac here and includes Write, Calc and Show. All three types of Microsoft Office 2003 test files loaded without any issues and this was the only suite reviewed here to do so. It also has an offline version. The main problem is speed as it seems to download a lot of program code during initial operation. However, once things are cached, this stops being an issue. This does have ramifications if you're playing musical computers on the road though. Write supports footnotes, enclnotes and generating a table of contents. It also supports a complete set of image text flow commands and multiple columns. Suffice it to say that, if you're a business person or a student, you will find Write completely satisfactory if you like Microsoft Word. talc, the spreadsheet program, has broad charting support and a full set of functions. Sorry, no pivot tables, macros or conditional formatting but how often do you need these features anyway? The only thing that is a bit of a let down is the lack of charting support in Show as most business users need this at some point. ThinkFree offers 1GB of storage. Sharing is supported. This is likely the best choice for most users. ByAndrew Carruthers

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Don't Go Dry on Your Own Supplies Using the gear you already have to make your own business stationary What do you do when you run out of business cards or letterhead? If you start with a call to your local print, shop, think again. Armed with only Microsoft Word, a decent printer and some paper, you can easily create your own business stationery and brochures. Everything from letterhead to business cards to invoices can be created in Microsoft Word. Better still, you only print what you use so there's no waste.

completed cells and copy and paste them to fill the document. Save the document and print a copy onto plain paper to check it will print correctly onto your stock paper. When you're satisfied everything is properly lined up, print the cards. When you create and print your own business cards, you can print them as and when you need them and, if your details change, you won't waste any.

Grab your logo The first step in creating your own documents is to get your images where you need them. These are your logo and any other images you typically use for your stationery and flyers. I like to add them to my clipart gallery so they are accessible from any Office prOgram. To do this, choose Insert > Picture > Clip Art and click.the Organize Clips option in the task pane. Choose File > Add Clips to Organizer > On My Own and browse to find the images to,add. Select an image and click Add. Repeat for all your images. When you see the images in your Clip Organizer, right click each in turn and choose Edit Keywords. You'll see a list of -keywords and you can click in the keyword list and add your own. Add words like your company name or logo and, after typing each keyword click Add to add it. Delete any keywords that don't apply to the image — for example, folder details will have been imported as keywords. Click OK when you are done. In future, choose Insert > Picture > Clip Art, type the word to search for, ensure the Search In option includes My Collections and your images will appear in the task pane and you can quickly and easily insert one into your document by clicking on it.

Otherbusiness documents Microsoft Office Online is a useful repository of business documents you can customize for your own purposes. To find these, choose File > New > and from the Templates area choose Templates On Office Online. Select the Template category you're interested in, for example brochures and preview brochures that have been created by other Word users and companies specializing in business documents. Each has a rating beside it so you can determine which are of the best quality. Select a template to use and click Download to download it to Word. If you plan to use the document a lot, first replace the basic elements such as your logo, business name, address and colours, and then save the design as a template on your own computer. Close it and then • create a new document based on this template each time you need a new brochure. There are a range of document templates for most business uses on the Microsoft Office site and most are compatible with older versions of Word so it's a good starting point for customizing your own designs. With a little planning and creativity you can create most of your business docUments using Microsoft Word, some paper supplies and your printer. You'll never run out of stock and you'll always have just what you need on hand. By Helen Bradley

Create a letterhead To create your letterhead first rough out a design on a sheet of paper so you know what it should look like. Then assemble the pieces in Microsoft Word into a new document. You can, for example, create a letterhead with elements such as images and drawing objects as well as text. Place these elements inside the Header area by choosing View > Header and Footer so they are on the Header and Footer layer and so they won't get in the way later on. If you put large images or text at the top or bottom of the page, adjust I

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You can find and download brochures and other business document templates from the Microsoft Office Website.

Create your own letterhead and print it at the same time you print each new letter. the header and footer margins in the Ruler (display it by choosing View > Ruler) so the page content is kept well away from the header and footer text and so it doesn't overlap it. Choose a font for the text elements in your letterhead which is different from the font that you plan to use in your letters. This way the two text elements will look separate and distinct. Once you have created your letterhead save it as a template by choosing File > Save As. From the Save As Type dropdown list select Document Template (*.dot) and type a name for the letterhead that describes it purpose. Click Save and then close the document — do not work on the version you just created. Instead, to create a letter in future, choose File > New and select the Templates: On My Computer option in the task pane. Locate and click,the template you just created, and click OK to open it. You can now type and save your letter without damaging the original template. When you create a letter using a template document, you only print the stationary that you need when you need it, and you can print blank copies anytime you need those too. Business cards To create business cards, first purchase the perforated business card paper stock you intend to print onto. Then choose Tools > Letters and Mailings > Envelopes and Labels and select the Labels tab. Click Options and locate the label number for the business card paper stock you have purchased. If you are using metric sizes, from the Label Products dropdown list choose Avery A4 and A5 sizes, otherwise use Avery Standard. If you can't find the exact paper dimensions, select the nearest arrangement and choose Details and configure the design to match the stock that you have in hand. Click OK when you are doge and click New Document to add the empty layout table into the document — each cell is one business card. Create the first business card by typing the business card details into the cell and add your logo. When the first business card is complete, select the table cell contents and choose Edit > Copy and then click in the cell to its right and choose Edit > Paste. Select both

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Taking it to the Bank Two online invoicing services compared to 5,000 clients. It costs $149/month. The smallest account allows one person to manage up to 25 active clients and costs $14/month. Every account is month to month and can be cancelled at any time. The number of invoices that can be sent is unlimited for all accounts and Freshbooks is prepared to provide custom accounts based on your requirements. Freshbooks allows you to sign up for a free account for 30 days. You can sign up for any account and Alaster way to do bo.'>:nes", cancel within 30 days if you are unhappy. Also, you Freshbooks claims that its users report that invoicing can use a free account to manage three active takes a quarter of the time it used to and that they get clients if that's enough for your purposes or if you paid two weeks faster. The latter is due in large part to need to evaluate the service for a longer period than online payments by clients. There is great flexibility in creating invoices, including one month. For a small fee, Freshbooks will send mail invoices by recurring ones, and there are powerful tools for post, with the correct postage, straight to your clients tracking them. Freshbooks can be configured to without any handling by you. Some clients prefer to automatically send invoices and late payment notices. be billed this way. Each invoice is printed with your In addition to tracking your time, you can also keep track of your expenses. You can bill back the expenses logo and includes a return envelope for the client's convenience. A free snail mail is included with every incurred on a client's behalf when you generate an invoice. You can run reports to see who your most account. profitable clients are and who is most productive on Options available staff. You always have an up to date picture of how you and your company are doing. Another online service, Zoho, has recently added Freshbooks caters to English-speaking North America, invoicing to its online offerings. Zoho is a free suite with 55 per cent of its users in the US and 15 per cent consisting of nine productivity and collaboration applications and also seven online business in Canada. There is also a large contingent in the United Kingdom. applications for which it charges a fee. Zoho Invoice Freshbooks is a service that requires no local provides many of the same capabilities as Freshbooks. installation of software. It works through a browser and If you use or plan to use any of the Zoho online it doesn't care if you're using Windows, Mac or Linux. I applications, there may be an advantage in also using saw many Macs during my visit to Zoho Invoice as there is already integration with their office and learned that their developers are Zoho Projects. heavily influenced by the Mac interface. Zoho's prices for Invoice are lower than Freshbooks', Freshbooks offers accounts of various sizes, based presumably because they have income from a variety on the number of active clients you can manage and of products. Freshbooks has just the one product. the number of staff who can access your account. The Zoho offers a free account that is good for five largest standard account allows up to 20 staff and up invoices and estimates per month for an unlimited number of clients. Paid accounts range from $5/month for 25 invoices up to $35/month for 1,500 invoices Euttalir I tkIRI atilads1 Extunli PaoRrrlotionl Hamnas I Sianow(smcinio and estimates. Zoho is also prepared to customize its plans, which can be cancelled at any time. 111111011 Zoho offers many of the same features as Freshbooks but customer service isn't nearly as good, there is no snail mail service, and there is no online access to Overdue trivoices invoices for clients. Another distinguishing feature fr, DAYS MI -MORI'S 3l- I i GAYS A B O V E ASSAY% between the two services is that Freshbooks lets you C A D 0.00 assign which staff can handle invoices for specific "D 0.00 CAD0.00 C O D 0.00 clients. Zoho doesn't have that capability. The bottom line is simple. Competition is good and Freshbooks and Zoho Invoice will both save you time Sales Receipts Due and make you more money than the cost of whatever plan you choose. IMP 55$

Freshbooks sounds like it might be the latest social networking site but in fact it is something more useful: an online invoicing and time tracking service. Priced to suit individuals such as freelancers, it can be used by small- and medium-sized businesses as well. In a visit to the company's offices in Toronto I learned that they are extremely proud of their customer service, which they feel sets them apart from other companies offering services online. A toll-free number is available to get support directly from the developers between the hours of 9 a.m. and 6 p.m. EST. They are prepared to spend time with users to help them create their first invoice and to go the extra mile for other questions. Freshbooks told me that their statistics show that between two-thirds and three-quarters of their new customers aren't using any kind of invoicing system, let alone an online service. Word processors, spreadsheets, and databases are commonly used but so are programs such as Pagemaker and even more bizarre choices. These applications may produce a good looking invoice, but the time required can be considerable and the chance for errors is high. To appreciate what Freshbooks does for invoices, it is best to try the demo at the Freshbooks site. However, in a nutshell, Freshbooks lets you create invoices from avariety of templates, customize them with your logo and information so that they look the way you want, record the time spent on projects and clients as you go, manage your clients, and then create, issue, and track invoices with less effort than you are accustomed to. The invoices can be printed and sent by post or email, or clients can be e-mailed to notify them of their account, giving them access to see their invoices, estimates, support tickets and documents online. Arrangements can be made for clients to pay invoices online. Freshbooks works with several services,

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including PayPal and Authorize.Net. PayPal is most popular for low-volume accounts while Authorize.Net is better (that is, cheaper) for accounts that bill in excess of $2,000/month. From the standpoint of the client, payment is very easy with a credit card while there are a few more steps with PayPal.

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By Issie Rabinovitch

Power Pellets: Games Geared to Do Good So-called "serious games" are out to change the way you think about global issues. The video games most of us are familiar with are typically designed with the sole enough to deliver their messages? Would you want to play a game that has been purpose of entertaining. With rare exceptions, such as the recent Metal Gear Solid 4: explicitly designed with no way to win, as is the case in many of these games? Guns of the Patriots, which delivers a commentary on privately-funded militaries Medium aside, who plays serious games? ICED was developed in conjunction with and the consequences of war-based economies, the vast majority of commercial New York teachers, community organizations, and students, but will its unconcealed games amuse without distilling any useful insights about us, our culture, or the world political agenda keep it from finding its way into classrooms and other environments in general. 'capable of delivering it to the people it was designed to influence?A quarter of a However, there is a growing movement of so-called "serious games" that have as million people have downloaded Real Lives, but are these the sort of people who their aim the dissemination of political ideas. Usually free, these PC-based titles are could do with a lesson in global injustice, or do they already understand the made by activists, charitable organizations, lobby groups, governments, and inequities of birthplace? individuals interested in distributing important concepts and information across the Put plainly, are serious games preaching to the converted? It's impossible to Internet by novel means. measure tangibly their impact on public opinion, especially since they often rely The diversity of serious games is impressive. heavily on the Internet's viral nature for their distribution. Real Lives (www.educationalsimulations.com) allows players to simulate a life from However, while the efficacy of games designed to promote political causes is still birth to death in one of 190 countries around the world. As your character ages, he unknown, they do prove at least one thing: There are game designers out there with or she will endure issues relevant to his or her region. Someone growing up in ambitions to use the software they create to say something meaningful. And, from Burma, for example, might contract hookworms, be drafted into the military, or my perspective, that's just one more step for games in their march to gain fdrced to work a menial job, whereas people born in an affluent western country will recognition as a legitimate art. typically face less worrisome medical problems and have the opportunity to begin better paying careers. The Political Machine 2008 ICan End Deportation (a.k.a ICEDâ&#x20AC;&#x201D;wwwicedgame.com) is designed to educate Reviewed on: Windows PC (Windows Vista; 3.0 GHz Intel Dual Core processor; 2GB people about problems surrounding American immigration. It places the player in the of RAM; 512MB ATI Radeon X1900 XT graphics card; displayed at 1440 x 900 on a shoes of a well-meaning immigrant who, despite spending his or her time paying Dell 2407FPW 24-inch LCD.) Score: 3.5/5 taxes, donating blood, and giving money to homeless citizens, is just one misdeed away from being detained and deported. Various bits of information, such as the As Canadians without the power to determine the next American president, many of us observe US politics as though it were a game. As it happens, that's the perfect fact that immigrants can serve in the US military but can't vote, pop up throughout attitude to carry into Stardock's The Political Machine 2008, a sequel to the fourthe game. . year-old original that adds, among other things, freth new candidates in the form of 4 Impact Games' The Peace Maker (www.peacemakergame.com/) gives players the power to make decisions necessary to bring peace to the Middle East. BBC Science Barack Obama, Hillary Clinton, and John McCain. For those who missed the first Political Machine, it put players in the shoes of a & Nature's Climate Challenge (www.bbc.co.uk/sn/) is an infuriatingly difficult exercise presidential candidate who spends 41 weeks zooming around the country giving in managing the policies, resources, and diplomatic relations of the European speeches, wheeling and dealing with PR specialists and spin doctors, and setting up Nations as they relate to reducing carbon emissions. Darfur is Dying local and national ads. Once a player's money or stamina ran out his turn would end (www.darfurisdying.com/), winner of a contest that tasked conscientious and play would pass to an opponent who would promptly perform some political programmers to create a game about the Darfur genocide, provides players with a manoeuvering of her own. glimpse of what its like to be a Darfurian refugee foraging for water and facing such The new game doesn't mess with this formula too much. The same basic turn-driven dangers as being kidnapped and either recruited or raped by Janjaweed militias. play returns, and with a few exceptions, such as new outreach centres that help Indeed, if there's a cause, chances are a game has been made in support of it. drum up support wherever you build them, most campaign decisions are similar to However, the.question of whether a game can be an effective means of communicating important ideas remains. Are people interested in learning something those we were tasked to make before. That said, there are some key changes that make the sequel well worth its modest while they play? Are these games capable of keeping their players' interest long $20 price tag. For starters, the new edition makes players take stands on current issues, such as rising gas prices, the collapsing housing market, and the war in Iraq. It also bases play on real world demographics and exit poll figures from all 50 states. Plus, it lets players guest on fake versions of real shows, like the Covert Report and the O'Malley Factor, includes an impressive candidate creator, and even offers a few fantasy scenarios, such as an election that takes place on an evil alien world. What's more, the graphics have been given a minor overhaul. Candidate caricatures have been replaced with shiny bobbleheads (perhaps an indication of what the game's designers think of their real-life counterparts?), and the old 2D map has been swapped out for a more polished, 3D board that proves much easier on the eyes over the course of a ten-month campaign. It's not a sequel so much as an upgrade, but that ......011111111=111M. shouldn't stop political junkies who'd love to prove that America would be better off if the reins were FREEDOM PROGRESS (â&#x20AC;˘ ---------p l INN in their hands. By Chad Sapieha 1/ 2

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HUB:TheComputerPaper - Toronto - August 2008

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Chief of the Board Gigabyte X48T-DQ6 has a lot to love save the BIOS data in multiple locations in case you ever need to restore either of the DualBIOS chips. This is a godsend for overclockers and a safety net for newer computer users. The X48T-DQ6 also has 2-3igabit Ethernet with both fault tolerance and receiver side scaling. Like the dual-phone fine "Shotgun" technology of yore, 2GBit Ethernet uses Teaming in order to simultaneously run two RJ-45 Gigabit connections as one, effectively doubling throughput. It's clever and undoubtedly gives you a network speed advantage, however, the real world boost may not be significant since most home users have yet to max out at the standard 1Gbit/s. Other unique features of the Gigabyte's top-tier motherboards are the Ultra-Durable 2 manufacturing process and Dynamic Energy Saver software. Ultra Durable 2 uses better cooling and components on the board to ensure more stable operation and increase the lifespan of the hardware. Dynamic Energy Saver is similar to laptop throttling, essentially cutting back on power when the system is idle and giving you the right amount of juice if you need the additional power. The combination of Ultra Durable 2 and Dynamic Energy Saver (DES) is where the real magic is; not only are all the components more efficient and cooler in their own right, but when used in Where's the sink? conjunction with Gigabyte's DES, the difference in power consumption and operating The list of features for the X48T-DQ6 is long, so beir with me. The Q6 in "DQ6" is temperature is substantial. actually an acronym used to label six areas of the motherboard that have four The onboard audio is controlled by the ALC889A with DTS Connect. By offering 7.1 ("Q"uad) layers of redundancy or expansion. The most obvious of these features are the Quad DDR3 slots, Quad e-SATA2 ports for external HDDs, and the motherboard's + 2 channel audio and supporting the latest audio formats for Blu-Ray (and HD-DVD) optimization for Quad-core processors. Not so obvious are the Quad Cooling, Quad playback, the ALC889A is arguably the most capable integrated audio solution Triple Phase power design, and Quad BIOS. available. Moreover, it works magnificently well when connected to an external audio Quad Cooling is arguably one of the coolest aspects of the motherboard (pardon receiver. The two additional channels are used to stream a separate stereo channel the pun). The X48T-DQ6 has passive heat-pipe cooling — dubbed "Silent Pipe" — on to another set of speakers... I can't think of a practical purpose for this functionality, both the north and south bridge like most motherboards. Additionally, there are but it's there in case you ever need it. heatsinks on the power MOSFETs as well as the new "Crazy Cool" cooling system designed to cool the underside of the CPU. Gigabyte (and the laws of physics) are Adose of reality quick to mention that this added cooling will improve the lifespan of the components, With all those features and all that praise, you may be left with the impression that while increasing stability at stock speeds or overclocked. the X48T-DQ6 is a quintessential, must-have motherboard. However, like all things, While it might not be as cool as Quad Cooling, the Quad BIOS allows for worry-free it's not perfect. For example there is no built-in Wi-H. The fact that this is a BIOS updates and tweaking. Using Gigabyte's DualBIOS (two physical BIOS chips on performance motherboard and Wi-Fi can't reach the speeds of most wired the motherboard) along with Express BIOS Rescue Technology (to store copies of the connections (never mind the X48T-DQ6's 2Gbit Ethernet), the reason for the BIOS in flash memory, the HDD, or CD) gives the X48T-DQ6 a seemingly bullet-proof exclusion is understandable. That said, it still would have been nice to see some kind BIOS backup system. Along with having a primary and secondary BIOS chip, you can of built-in wireless interconnectivity. Similarly annoying is that even though the X48T-DQ6 supports ATI's multiple Gigabyte X48T-DQ6 motherboard graphics card CrossFireX standard, nVidia has not allowed Intel to use their SLI technology in chipsets (inducing the X48 Express). While this is due to Intel/nVidia and not Gigabyte, the fact remains that you will not officially be able to run two nVidia cards in tandem. The only scenario where this could really be a problem is if you've already got the two nVidia video cards or if you explicitly plan on using SLI. Again, both of these omissions are only minor annoyances, but not having to worry about either Wi-Fi or SLI support would have inched this motherboard that much closer to perfect... And after testing the 9800GX2 (nVidia) recently, I really wanted to partner-up a pair of them in the X48T-DQ6 just to see how fast the system could be pushed.

Gigabyte X48T-DQ6 Gigabyte +$330 www.gigabyte,com.tw It's hard to write a review when the product you're reviewing has very few, mostly negligible flaws. The Gigabyte X48T-DQ6 is further proof that the saying, "you get what you pay for" can be entirely correct — it's a little more expensive than the average motherboard, but it's unquestionably a premium product. Based on Intel's current flagship chipset, Gigabyte's X48T-DQ6 shares many features with its X48-based siblings, the X48-DS5 and X48-DQ6. Aside from a few tiny improvements, the major difference with the X48T-DQ6 lies in its support for blazing-fast, soon-to-be-standard DDR3 memory. Not only does this make the X48TDQ6 a more future proof product, but also gives it more performance potential as well. In the land of the hardcore hardware enthusiast and power-hungry PC user, this reason alone is more than worth the cost of entry.. The rest of us, however, need a little more convincing. Fortunately the X48T-DQ6 is stacked, coming with a slew of features and offering a higher build quality than any other motherboard I've seen.

Conclusion TOthink that the lack of built-in W i and SLI-support are X48T-DQ6's biggest weaknesses when neither of those two functions can be found on the vast majority of motherboards is a testament to the X48T-DQ6's excellence. With Ultra Durable 2 design, the coolest operating temperatures around, and using the highest quality power components ensures that the X48T-DQ6 will last for years to come in even the most strenuous conditions. Supporting DDR3 and 45nm processors, while being optimized for both Windows Vista and quad-core CPUs, the X48T-DQ6 has more future proofing than you could hope for, while pushing the current performance envelope. This is the best motherboard I've used so far this year and, unless Intel's forthcoming chipset blows the X48 Express out of the water (unlikely), the X48T-DQ6 could very easily end up being my favourite motherboard of 2008. By Mike Palermo

TO36 H U B : TheComputerPaper - Toronto - August 2008

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The Last Byte Greening the home office The soaring price of gasoline provides yet another benefit to working from home part or all of the time. But if you work at home remember that the cost of running an office, which might otherwise be paid for b y your employer, now comes out of your pocket. A few extra devices might not seem like a big deal, but why not keep as much of your money as you can. There are some simple things you can do to reduce your energy bill and have a greener home office at the same time. Let's start with something we all have: the AC/DC adapters for notebook computers and other electronics devices. What we commonly refer to as power bricks have been ID'd as big time energy robbers by many organizations in many countries. While plugged in, power bricks may be drawing power even when they are not powering the device they were intended for, and are thus responsible for what are known as phantom or ghost loads that drive up our utility bill without providing any benefit. Each brick may -not be sipping much, but how many do you have floating around your house? I was surprised to count more than a dozen that we regularly use around our house for cellular and cordless landline phones, external drives, notebook computers, scanners, PDAs, rechargeable battery chargers, Internet access points, routers, USB hubs, and the sort. The US-based Electrical Power Research Institute estimates that there are six to 10 billion AC/DC adapters in use around the world. It says the best units are up to 90 per cent efficient, but some can be as low as 20 per cent efficient. The institute estimates that power adapters are responsible for needlessly consuming around two per cent of the energy produced in the United States, and better efficiency could save around $3 billion US and reduce carbon

dioxide emi-ssions by 24 million tons per year. (Other countries' estimates of waste are even higher, up to 13 per cent.) The simplest way to stop these little robber bricks is to cut power to them when they are not being used. If you use a power bar, you could use its switch to functionally "unplug" anything connected to it, but this all or none approach doesn't often work because you may want to keep some devices on. Interestingly, Belkin has announced the Conserve Surge, which is a surge protected power bar that allows you to turn off power to some outlets while leaving others powered. This product should be available by fall, with a price of around $50.

with power efficiency. For desktop computers, the internal power supply has to be 80 per cent efficient at 20 per cent, 50 per cent and 100 per cent of its rated output. Arevised Energy Star standard called the Tier 2 Energy Efficiency Metric will go into effect on January 1, 2009, which will mandate better performance as well as a broader set of performance criteria, such as the ability to maintain full network connectivity while in sleep mode. Most of the tech industry tries to meet Energy Star and the European Union's RoHS (removal of hazardous substances) standards and also have their own green programs, which is good because a lot of the materials going into the manufacture of computer components are definitely not green. Dell vowed last year to become the greenest technology company in the world. Apple too has publicized the efforts it is taking to eliminatf*the amount of toxic materials it uses in the manufacture of Macs. But in fact most PC makers have given the nod to green in their manufacturing and recycling practices.

Power bricks aren't the only sources of phantom loads. Any instant-on device like a computer or a monitor in standby is also drawing power, albeit at a lower rate than when the machine is being used. In 2007, the US Environmental Protection Agency toughened the Energy Star logo program so that electrical and electronic products would have to meet higher standards of energy efficiency in order to use the Energy Star logo on their products. The Canadian government has adopted large parts of this revised This means that for us consumers, it is getting easier program (see www.oee.nrcan.gc.ca/residentiaVpersonal/ to buy green. However, the choices are sometimes for categories of products falling under the program). not as clear cut as we might hope. For example, flat It is the standard for office equipment addresses panel displays have been largely hailed as an EarthSeveral categories of gear, including computers and friendly choice because they contain far less lead and monitors; printers, fax machines and multifunction other hazardous materials and use far less power than devices; scanners and so on. CRTdisplays. But The Guardian (www.guardian.uk.org) recently ran a story about a chemical called nitrogen Alot of the standard deals with power use during trifluoride, which is used in the manufacture of flat standby or sleep modes. With desktop computers, for panel TVs. The Guardian article says that it is about example, to qualify for the Energy Star logo, models 17,000 times more potent than carbon dioxide as a have to consume no more than two watts in standby contributor to global warming. mode, four watts in sleep mode and, depending on the class of the computer, between 50 watts and 95 Until next time, watts in idle mode. For notebook computers, the David Tanaka baselines are lower: one watt or less in standby mode, 1.7 watts or less in sleep mode and 14 watts (for Class A notebooks) to 22 watts (for Class B notebooks) at idle. Another part of the standard deals

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