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How your donations made a difference Page 4
Say no to privatisation Page 5
Meet some of Team Dougie Mac Page 11
Douglas Macmillan Hospice provides palliative care across North Staffordshire and surrounding areas for adults facing life-limiting illness
Together we are Dougie Mac
BECAUSE OF YOU...
I am pleased to welcome you as a valued supporter of the Hospice, to the 2015 Edition of ‘Your Dougie Mag’
We have entered 2015 with a sense of excitement. With each year that passes we become more widely recognised for the services we are able to provide to people across North Staffordshire. It is our hope that when someone gets diagnosed with a palliative care illness such as Cancer, Motor Neurone disease or Dementia that they will be aware of the work of Douglas Macmillan Hospice and be able to turn to us for advice and support. It is for this reason, that we’re proud to have developed services such as our advice line so that patients, carers and all healthcare professionals can call us 24 hours a day, 7 days a week.
End of Life services across Staffordshire to a ‘Private Provider’. Recently we have experienced a loss of income due to the misconception that we have been involved, and invested a significant amount of income into this tender process. It is with this in mind that we would like to re-iterate that Douglas Macmillan Hospice has played no part in the recent costs spent by Macmillan Cancer Support to support the contract to privatise cancer care and end of life services. Aside from sharing a name, Douglas Macmillan Hospice is in no way affiliated to Macmillan Cancer Support.
We recognise there are many worthwhile local charities to support so to make our hopes a reality we need people like you to continue to spread the word about your local Hospice so that when the local public’s thoughts turn to charitable giving, Dougie Mac is one of their chosen charities.
With this edition of ‘Your Dougie Mag’ we hope you will see that your hard work truly does make a difference to the lives of local people.
Dougie Mac is a team, a team you are part of just by making the choice to pick up and read the latest edition of ‘Your Dougie Mag’. Our team includes a wide range of staff and volunteers, and of course the growing number of people who choose to raise funds in support of what we are trying to achieve. The support of the local public and the lengths supporters will go to show their dedication to the Hospice never ceases to amaze us, we are incredibly grateful to you and proud to have you as part of Team Dougie Mac. The latest edition of Your Dougie Mag, addresses whether the NHS should outsource Cancer and
P.S. ‘Your Dougie Mag’ is a great way for the Hospice to communicate and update our supporters on fundraising activities and Hospice developments over the past 12 months. It is always fantastic to see the generosity of our readers in response to the Supporter Magazine – we received over £3,000 in one off donations and 60 new regular giving donations which, over the next five years will generate over £70,000. This will allow us to expand and develop our range of services safe in the knowledge we have a regular income we can rely upon – Thank you!
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Karen McKenzie DIRECTOR OF INCOME GENERATION
Meet the team who raised over £26,000 and conquered the mighty Kilimanjaro. 12 months ago three brave adventurers, Richard Stonier and brothers, Richard and Chris Inskip decided to take on the challenge of a lifetime to raise money for the Hospice. The idea was brought to the Hospice and the recruitment for ‘Team Kili 15’ began. The team became 8 members strong and the journey to the Roof of Africa began. The group, made up of Hospice fundraising manager Suzi Smith, Richard Stonier, Lisa Russell, Tom Minor, Mark Bridgwood, Richard and Chris Inskip and Dan Price, started their trek on Saturday 19th February and we’re very proud to announce that all 8 team members made it to the Summit of Kilimanjaro and raised an incredible £26,000 on the way. You can still support the team by donating to their page at www.justgiving.com/teams/Kilimanjaro15 or to find out more about taking on your own challenge contact the fundraising team on 01782 344304.
Richard and Chris Inskip ‘Kilimanjaro was our way of giving something back after Dougie Mac cared for both of our parents. We will always be grateful to the Hospice, we hope the money raised will help other families who go through the same experience have the same care and support that we received’.
Richard Inskip
Chris Inskip
Richard Stonier
Suzi Smith
Richard Stonier ‘Kilimanjaro was an epic, breathtaking achievement where I got the chance to stand on top of the world, memories of an experience that will last with me forever...’
Suzi Smith ‘As part of the fundraising team we find ourselves inspired by our supporters every day, it was a true honour to climb to the ‘roof of Africa’ with such an incredible team’.
Lisa Russell ‘This started as a realisation of a long held dream but became so much more. Every step became so important for so many reasons not just for me or for the group, but for the money we were raising’.
Tom Minor
Lisa Russell
‘Kilimanjaro was a once in a life time challenge, it made me feel lucky to be a part of Team Dougie Mac taking on the challenge for a charity which is close to many peoples hearts in the local area’.
Tom Minor
Mark Bridgwood ‘When the opportunity to climb Kilimanjaro came along, I jumped at the chance. The experience was exceptional . . .that said, the final ascent was one of the hardest day’s I have ever endured. . .’
Dan Price Mark Bridgwood
‘I think the summit climb will be something I’ll never forget but I think the team we had and the atmosphere they created for everyone made the challenge a million times more enjoyable’.
Dan Price 3
The Facts and Figures
OVER 4,000
£35
could provide a patient with three home cooked meals a day for one week.
patients, carers and healthcare professionals were provided with advice and support by calling our 24 hour advice line.
80% 3,755 3,000 Your donations helped support over
local people.
20%
of care episodes provided by the Hospice were for non-cancer patients; including patients with Neurological diseases, Chronic obstructive pulmonary disease (COPD), Heart Failure and Motor Neurone Disease.
7,663 occupied bed days in the 28 bed In Patient Unit.
of patients cared for by Douglas Macmillan Hospice were diagnosed with cancer.
£390
could provide the amount needed to ensure patients who are unable to make it to the Hospice unaided are able to be collected from their own home for treatments such as physiotherapy, exercise and relaxation’ and complimentary therapy.
patients visited our Day Therapy Unit.
Could provide a day’s care and support in the Day Therapy Unit for one patient.
£16 883 could provide an hours’ care in a home from home setting for up to 3 patients.
£40
1,623
occupied days in the onsite Community Lodges.
In total, Dougie Mac provided over
£159 30,000 could provide the amount to support the community team for one hour.
community contacts across North Staffordshire.
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patients were referred to Douglas Macmillan Hospice in 2014.
Should the NHS appoint a Private Provider? Why say no to the privatisation of end of life care in Staffordshire . . . There is currently a plan in place to privatise cancer and end of life services across Staffordshire. Since the Conservative Party re-election into government George Osbourne has quoted that ‘we back the NHS’s plan’. With this in mind we feel it is important to let you know that we do not support the upcoming tender privatisation process due to the damage it could inflict on the care the Hospice is currently able to provide. Staffordshire Commissioners intend to appoint a ‘Private Provider’, a single company who will take responsibility for arranging the delivery of cancer and end of life care in Staffordshire.
A private provider will take money out of the NHS to make profits for shareholders and will not provide services but will just create another unneeded layer of management and administration.
At the moment the Hospice receives around 25% of our annual running costs each year from the NHS which is currently used to fund end of life care. . . imagine the negative impact this would have on the Hospice if this funding was no longer available to help make that happen.
Private providers have stated that they do not want to work in partnership with the Hospice
If the contract goes ahead, existing care providers such as the Hospice will no longer be able to provide an input into how care is provided. Therefore, our unique standards of care and the amount of local people we are able to support may become compromised.
Services in the local community have been neglected as a priority in Staffordshire for many years. Those community services that have been provided do not prioritise end of life care and this needs to change.
Douglas Macmillan Hospice has always prioritized end of life care and the needs of the patient in our local community. 50% of the local people diagnosed with a life limiting illness are being cared and supported by the Hospice with patients being twice as likely to die in their preferred place of choice. . .Imagine how many more patients we could support if we were given the resources to make it happen?
We have spent over 40 years developing the care services for which local people have now become accustomed too. We now have the best solutions using the established care facilitation model however . . . the Clinical Commissioning Groups are just not listening to us.
If the NHS allowed us to do so, the third sector including Douglas Macmillan Hospice could play a much greater role in coordinating the many services needed to support end of life care; ensuring the very best quality of life for a patient and their families when they need it most.
Whilst we are unsure what the future holds, we need your support in keeping Douglas Macmillan Hospice at the heart of end of life care in your local community. . .
say no to privatisation. 5
Your Year
Your Year... ‘Thank you for making 2014 another great year of fundraising, from record breaking fundraising events to new shop openings and reaching over 23,000 numbers in our weekly lottery draw you all made a difference. Whichever way you chose to support the Hospice, it’s thanks to you that we look forward to another year of raising funds to keep providing care in your local community’. August 2014
Our volunteers take over Junction 16 concerts at Betley
July 2014
Team Darlo take on the MINI Moonlight Walk The Darlington family dedicated their MINI Moonlight Walk in memory of John Darlington who was cared for in the Hospice after being diagnosed with terminal pancreatic cancer and sadly passed away in 2014. Thefamily of fundraisers raised over £2,000 and have already signed up to the 2015 MINI Moonlight Walk on Saturday 11th July.
We’d like to thank all the Dougie Mac volunteers who gave their time at the Junction 16 concerts and collected over £1,000.
October 2014
Blurton Primary back Bring a Pound Day It was thanks to people like the students and teachers of Blurton Primary School that 2014 proved another successful year for our Bring a Pound Day Campaign. We’d like to thank all involved for raising an incredible £730.31!
‘It is incredibly important that our children grow up with a sense of moral responsibility. They must consider their own contribution to society and build on their own empathy, concern and compassion. We have found that supporting the Douglas Macmillan Hospice has helped us to teach these lessons and build these values in our pupils’. Emma Gater,
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September 2014
New Day Therapy Facility Opens Thanks to a grant from the Department of Health which funded the development of our new Day Therapy Unit, the facility now houses now houses all services provided by the previous building including lymphodaema care, complimentary therapies and art therapy sessions. There is also a state-ofthe-art gym on-site as well as bereavement services located on the second floor.
November 2014
Jake takes the plunge in memory of his mum 10 days before his mum died Jake promise her he would do everything he could to raise money for the Hospice. Jake decided to take the plunge and honour his mum’s memory with a sponsored skydive and raised an incredible £2,852! Thank you to Jake and everyone who supported his fundraising.
December 2014 Thank you to everyone who chose to support and donate to our annual Light up a Life campaign; this campaign was a huge success and has now raised an incredible £130,000 towards patient care. This stunning sum of money is a record amount for Light up a Life which has been running over 14 years. Last year 9000 supporters dedicated a light on the Hospice’s Christmas tree honouring a loved one in return for a donation and an entry in our Book of Memories. We also held events at Longton Methodist Church and the Britannia Stadium which were well attended by the local community and featured performances from choirs right across the region as well as local singing sensations Marc Williams and Narn.
February 2015
Over 180 supporters give a gift to Dougie Mac Our last Dougie Mag launched our brand new Give a Gift scheme and over 180 supporters have signed up to give a regular donation to the Hospice. Their regular gifts have now raised over £7,000 and continue to make a difference to the Hospice.
March 2015
£2,000 Dougie Mac Lottery winner In March, the Dougie Mac Lottery reached a record breaking 23,000 numbers in its weekly draw. A very big thank you to all lottery players who last year, collectively raised over £750,000 for the Hospice. You can sign up to the lottery by visiting www.dmhospice.org.uk
April 2015
Bentilee Shop Opens! Our new shop is now open in the Bentilee Neighbourhood Centre. Your new store also includes a ‘Mini Mac’ shop so why not bring us any pre-loved children’s items such as clothes, toys or push chairs!
January 2015
Dougie Mac means business In January we launched our all new Corporate Partnership scheme where local businesses such as KMF Sheet Metal Fabrication and Ryman Stationery were recognised for their outstanding commitments to fundraising for the Hospice.
May 2015 Thank you to everyone who helped to make our Bike Ride and Golf Day a success. Combined these events have now contributed over £50,000 to your local Hospice, we look forward to seeing everyone again in 2016. 7
CLINICAL GOVERNANCE
TH ES CENE S
FACILITIES
ADVICE
SUPPORT 24 HOUR ADVICE LINE
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MEMORY WORK
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SOCIAL AND WELFARE ADVICE
SPIRITUAL GUIDANCE
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PRE-LOVED ITEMS PERSONAL CARE
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PATIENT SUPPORT DRIVERS
RAFFLE TICKETS
SCRATCH CARDS
ADMIN SUPPORT GARDENS
WEEKLY DRAW
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How your donations are making a difference on the Day Therapy Unit. . . Sheila Taylor is a regular patient at the Day Therapy Unit. Sheila said; “In all this time, I have missed coming to the Hospice on 3 occasions. Coming here means the world to me; I am able to meet some lovely people who are in a similar situation that I am in – namely having a life limiting illness. When I was diagnosed in 2009, I had heard about the Hospice, but did not know what to expect. My impression was that to come to the Dougie Mac meant it would be the last days of my life –but it is nothing like that. If you have a problem you can talk to fellow patients who may have similar problems and the staff here are absolutely brilliant.” Michael Clarke has been visiting the Day Therapy Unit for the last 7 months. Michael said; “The staff here are fantastic and have made me very welcome and I have settled in so very well. I had never had to visit the Hospice before but, coming from this area, I had heard about the Dougie Mac. The facilities and the care here is second to none and I have made new friends in the short time I have been a Day Therapy patient.“
DANCING DELIGHT FOR DAY THERAPY PATIENTS
Stuart Cartlidge has been a patient at the Day Therapy Unit for the last 2 years. Stuart said; “I receive a great deal of emotional support from all the staff and volunteers .They totally understand what every patient is going through, which is a tremendous help for all those who come to the Day Therapy Unit. Before I was diagnosed with Cancer, I knew about the Hospice but it was a place I really did not want to visit. It took me a long time to gain enough confidence to come to the Hospice on a regular basis, even though I had been in the In Patient Unit to receive pain control. Having completed my chemo, there is no other place to go and that is why the Dougie Mac is so very important to me.“ Doreen Wright has her 1st lot of Chemotherapy at the Hospital in 2008 but received no further treatment or support. Doreen said; “My doctor advised me that I should make an appointment to see a Doctor at Douglas Macmillan Hospice and having discussed my diagnosis, he suggested that I could come every Friday to the Day Therapy Unit. I just did not know how wonderful the Hospice is – many people think you come here to die –yes some do but many people from this area come to the Hospice to receive symptom control, respite and above all, a lot of love. In 2010, I received further Chemotherapy and then returned to the Day Therapy Unit immediately. I have talked about end of
life care with the staff here and I am totally happy and content with the arrangements I have made for myself. I knew about the Hospice, but had never had to visit to see a relative or friend. I never thought it was such a wonderful place –I can’t praise the staff enough- they are so kind and considerate.” Michael Amos suffers from Motor Neurone Disease; Michael said; “I was recommended by my Doctor to see a Palliative Care Nurse Specialist from the Dougie Mac. The nurse explained to me that the facilities at the Day Therapy Unit were excellent and would help me. I was very apprehensive because I thought the Hospice deals with Cancer patients only and that everybody goes to the Hospice for their last few days of life. I did not know that I could receive help from the Hospice for my condition. A lot of my friends had told me that the staff there were brilliant – I have now seen at first hand and they are absolutely correct. By me coming here once a week, it gives my wife a break in the knowledge that I am being cared for, which enables her to do what she wants to do without worrying about me. I visit the gym at the Hospice where I receive help to ensure my balance and mobility. I have complimentary therapy which is really wonderful and attend relaxation classes with other like minded patients. I am so very grateful for all the help I am getting from the staff here at the Dougie Mac – it takes a special person to work here and the Hospice has so many special people that show so much love and care towards all the patients.”
Our Day Therapy patients were given a dancing delight by a classical Indian dance group Dharshanodiyaa last October. The Cobridge-based group performed a unique 20 minute rendition which received rapturous applause with all members of the groups receiving a Dougie Mac medal afterwards. Dougie Mac Fundraising Manager Jenny Peake was delighted with the performance, saying, “We would like to thank Dharshanodiyaa for coming into the Hospice and providing such an inspirational performance for our Day Therapy Unit”.
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What do you think about Douglas Macmillan Hospice?
80% The majority of people (80%) said that they have some form of existing involvement with the DMH, with the extent and nature of that involvement varying from donations (either direct or through DMH Retail Stores), to fundraising, volunteering and direct contact through the care services provided.
17%
‘The Hospice recently undertook a research project within the local community; the primary objective of this research project was to understand current awareness, understanding and perceptions of Douglas Macmillan Hospice among the local community.
80%
Only 17% know that the Douglas Macmillan Hospice and Macmillan Cancer Support are completely independent organisations.
The fundamental aim of this project is to raise community awareness of who we are, what we do and how local people can access our services. It is hoped that this greater awareness will in turn result in greater public engagement with and support for Douglas Macmillan Hospice.’
In total, one in two people living within the catchment area have had some form of close personal involvement with end of life or palliative care through either themselves or through one of their close friends.
54% There is a high level of confusion among the local population in that 54% think that the Dougie Mac only provides care for cancer patients and 66% think that it is linked, or even the same as Macmillan Cancer Care.
40%
As many as 41% of people say at least one of their close friends or relatives have received care and support from the Douglas Macmillan Hospice, either through the Hospice itself or the Community Team.
Almost all local people are aware that the Dougie Mac provides in-patient hospice care; awareness of some of the other care and support services is much more limited. This is especially the case for Day Therapy Services, Caring for the Carers, Out-Patient Care and the 24 Hour Advice Line –around 40% of local people are not sure whether the Hospice provides each of these services or not.
70% Refer to the hospice as Dougie Mac
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41%
95%
General awareness of the Hospice is exceptionally high at 95%. Most people talk about the “Dougie Mac” when mentioning it in conversation.
Events Calendar July 2015 MINI Moonlight Walk Saturday 11th July. Here come the girls! Ladies of Stoke on Trent came together in 2014 to raise over £90,000! So why not join the hundreds of ladies already registered as they gather at St Peter’s Academy and take on the sponsored 8 mile walk around Stoke-on-Trent.
Bring a Pound Day is back!
ac’s Dougie M
BRING A POUND DAY October Friday 9th Make your pound count on Friday 9th October. Every £1 counts on Bring a Pound Day so whether you sign up through your business, your school, donate your pound at your local supermarket or take on your own challenge make sure your pound makes the difference. Register for your free fundraising pack today at www.dougiemacevents.co.uk.
September Keep an eye out for your Light Up a Life pack due to land on your doorstep this September. Our biggest annual fundraising campaign celebrates and invites you to dedicate a light on our Hospice Tree in Memory Of a loved one at Christmas.
In association with Signal Radio and The Sentinel.
November
December Light Up a Life Traditional Ceremony Sunday 6th December. Remember a loved one by donating a light on our Hospice Christmas tree, and coming along to our Annual remembrance service at Longton Methodist Church.
Dougie Mac Christmas Concert Sunday 13th December.*
Join our festive celebration and bring your family and friends to join in with live entertainment from local performers and children from choirs’ right across the region. *This date is subject to fixtures
April 2016 The Family Five
October Make it Monte Carlo!
Sunday 17th April.
Christmas is coming! From our Christmas Poster to the Christmas raffle there is plenty of ways to support the Hospice this Christmas. Why not get in touch and see how you could include Dougie Mac in your festive planning?
This year’s Monte Carlo Ball is on Friday 2nd October at Keele Hall from 7pm. Last year the Enchantment Ball raised in excess of £70,000 so join us for what is set to be another incredible evening of entertainment and fundraising activities.
For further information or to register for any of our events, please contact the fundraising team on: T: 01782 344304 E: fundraising@dmhospice.org.uk W: www.dougiemacevents.co.uk
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Whether you hop, skip, jump or run make sure you bring your family to the Family 5. A 5k course around Hanley Park that suits all ages and all abilities, you can even bring your dog!
May Will Month May will once again become Will Month where Solicitors from right across the region will support the Hospice and provide a basic will in return for a donation or a legacy to the Hospice.
FAMILIA R FACE S DEDICA TE TIME TO DOUGI E MAC A host of familiar faces from Staffordshire’s media and business networks dedicated time in October to help with our appeal for volunteers.
CHOIR IN FINE VOICE One year ago the Dougie Mac Choir found its voice, and has since gone from strength to strength. With more than 30 members including staff and volunteers, the group has performed at the Hospice’s Light up a Life events singing such well known hit ‘You Raise Me Up’ and Christmas carols. They also treated 100 attendees at our special Volunteers Afternoon Tea at the Upper House in Barlaston to a series of songs. Dougie Mac PR& Media Officer and choir member Peter Keller has been delighted with the progress the group has made. “The choir has come on leaps and bounds in the year since we began, we’ve learnt many new songs and everyone always looks forward to rehearsing each week.” The Dougie Mac Choir has since been invited to perform at Bethesda Church in Hanley on Sunday 13th June.
The Sentinel Editor Martin Tideswell, Hanley Economic’s Chief Executive David Webster, Anne Fisher, 2014 High Sheriff of Staffordshire as well as BBC Radio Stoke’s John Acres and Moorlands Radio’s Dave Fuller all came to the Hospice taking on various roles. Martin and David mucked in at our Kitchens, with John taking on a Reception role and Dave helping our team of volunteer gardeners. To find out more about volunteering at Douglas Macmillan Hospice please visit our Facebook page www.facebook.com/dmhvolunteernow.
VOTES NET £3K IN COMMUNITY FUND Douglas Macmillan Hospice was delighted to hear last November that we had secured a £3,000 grant as part of the Lloyds Community Fund. The yearly campaign encourages voters in localities to vote for their favourite charity, with voting taking place in branches of Lloyds Bank and also via text on Twitter. Karen McKenzie, Director of Income Generation at Dougie Mac was delighted to hear the result saying, “Without this support we could not maintain and develop all care services for over 2,500 patients and their families each year, in their own homes or at the hospice in Blurton. Thank you to everyone who voted for Douglas Macmillan Hospice.”
THE LASTING LEGACY OF FACEBOOK Every day social media is becoming more and more engrained into our everyday lives; and Facebook is really taking things to the next level with the ability to add a ‘Legacy’ contact to your profile. This allows someone to gain access to your account and memorialize it or delete it in the event of your death. Of course nobody wants to think about their death but having this as an option is certainly clever planning. Here’s how to set it up • Go to your account Settings > Security > Legacy Contact • Type the name of the person you would like to make your Legacy contact. • You can then send them a message to notify them of this, or they’ll be notified when Facebook becomes aware of your passing. • Your Legacy contact then has the option to delete your account and also permission to Data Archive if required. Get in touch on 01782 344300 or e-mail legaciesadmin@dmhospice.org.uk.
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Make your pound count
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Friday 9th October!
After the incredible success of the campaign over the past two years we are once again excited to be working alongside Signal 1, Signal 2 and The Sentinel to make this the biggest Bring a Pound Day yet. In 2014, many local businesses, schools and individuals within the community came together to raise vital funds for the Dougie Mac. We witnessed many wonderful ideas to raise money on the day; people across the city dressed up as Super Heroes or villains, two men pushed a bath around the City, a Signal Radio presenter spent the entire week in a box at a local supermarket, and staff at one business challenged each other to “bush trucker trials.” DM
The planning has already begun for this year’s Bring a Pound Day and we need you to make your pound count. Whether you choose to sign up through your business, your school or donate your pound at your local supermarket we will ensure that every single pound you raise makes a huge difference to the patients and families who continue to be cared for by the Hospice.
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Local company Solidor have already pledged their support to Bring a Pound Day and in addition to donating £1 per door sold in October, the company have agreed to match fund any donations up to the value of £2,000 that are generated via our unique text code. Gareth Mobley, Solidor Managing Director commented, “The Hospice is close to our hearts having cared for my father and former M.D. of Solidor, Andrew Mobley. They do a great job and deserve our support.”
You can make your pound count and register your support of Dougie Mac’s Bring a Pound Day at www.dougiemacevents.co.uk 14
What Dougie Mac means to some of our staff
Michelle Bourne has been a palliative care sister at the Hospice since 2012. Here she tells us about her passion for palliative and end of life care and the Dougie Mac. “While working as a district nurse I always had an interest in palliative care, so when I saw a vacancy at the Hospice I applied and was fortunate to become part of the Community team. Each nurse within the team manages their individual case load and each of them are attached to a number of GPs in the local area. I love coming to work. I feel I make a difference to people’s lives.
Deborah Cartlidge has been with the Hospice since 2005, working on the In-Patient Unit and now in our Community Team.
Kevin Chesters
“I manage a wonderfully experienced and highly trained team of healthcare support workers along with two assistant team leaders who have long histories of working in district nursing.
Here’s a glimpse of the work his team does at the Hospice.
We aim to support the patient’s choice to remain in their preferred place of care while caring for the family also. Our priority of care is those patients in the last few days of life but we also support those with a longer prognosis to enable carers to have a much needed break.”
has worked at the Hospice for five years, where he manages our social work team.
“We support patients and families to cope with the changes that can come with a diagnosis of a life limiting illness. We talk to people to help them explore solutions to the difficulties they face and where they wish help them to plan for the future”.
My job is very rewarding and sometimes challenging but my aim is to give the best quality of life for as long as possible to all of my patients.”
Andrea Ryder is our Psychological Therapist and the manager of our Psychological support service. Holly Thursfield is a staff nurse on our In Patient Unit. “I’ve been working at the Hospice for eight months. I got the job after undertaking a student placement at the Hospice. My background is working with people with disabilities but I found that the nursing skills I had gained previously were very transferrable to working at the Hospice. It feels good to know I am helping people who have an end of life diagnosis.”
Andrea has worked at the Hospice for nearly five years following a personal experience which inspired her to join the organisation. “My friend was being cared for in the Hospice and I saw the care and deep compassion he received from all the staff involved in supporting him. This inspired me to want to be a part of the hospice. To work with someone as they move towards the end of life is such a privilege. People will share their life journey, their hopes and their fears and we all listen with empathy, care and with an open heart.
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Natala Ternullo is a staff nurse on our In Patient Unit. Natala has always had a passion for palliative care, and has been working as a Staff Nurse at the Hospice since March 2014; a role she described as ‘living the dream’. Here’s what she had to say about her role at Dougie Mac. “I’ve had a connection with the Hospice since I was a teenager when my Nan passed away here. I feel as though I was always meant to work here. I have an excellent team and support network, every day I go home feeling like I’m making a difference.”
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