Information Technology Quarterly Report 7/14/2022

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INFORMATION TECHNOLOGY


INFORMATION TECHNOLOGY DEPARTMENT IT Director

IT Support Specialist

Help Desk Technician


Chase Morgan – IT Support Specialist


PROJECTS Willing Workers Park

Network Infrastructure Deployed Security Cams Installed

West Pines Golf Club

Underground Fiber Deployed VOIP System New Security Cams System

IT Security

MFA Implementation Cloud to Cloud Backup Offsite Backup NexGen Security Endpoints Microsoft OneDrive Deployment Deployed new Helpdesk System (Cloud-Based & Mobile App Feature)

Helpdesk System Helpdesk Tickets

Past 30 Days—Present Number of Tickets Opened: 301 Number of Tickets Closed: 285


Town Green

PROJECTS

Underground Conduit for Fiber Deployed

Fleet Fuel Software Upgrade

Deployed Cloud Application Fuel Software

Premise Health (CareHere)

Collaborated with their IT Team to reconfigure Network Infrastructure.

Camera Systems Upgrades

Conference Center, Jessie Davis, & Club Drive Facilities


FUTURE PROJECTS Jessie Davis Park

A/V Upgrade Fiber Connection Install Additional Security Cams Install

Cloud Services

Deploying 4 additional Cloud Applications

Cybersecurity

Provide Additional Cybersecurity Trainings to Staff Complete IT Risk Assessment


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