INFORMATION TECHNOLOGY
INFORMATION TECHNOLOGY DEPARTMENT
IT Director
IT Support Specialist
Help Desk Technician
Tyler Stapler– Helpdesk Technician
Willing Workers Wi-Fi Deployment
PROJECTS
Citizens now have Wi-Fi access at this park’s location for browsing, research, and other recreational purposes.
Blue Light Emergency Security Poles
Emergency Security Poles were installed near the playground/basketball court & on the walking trails so the citizens could easily reach 911.
Underground Fiber Optic
Underground Fiber Optic installed on Church Street and Club Drive to connect the City’s Facilities, including the GreyStone Amphitheater. This will provide the city virtually unlimited bandwidth between sites for years to come.
Helpdesk Tickets
Jan 2023—Present Number of Tickets Opened: 755 Number of Tickets Closed: 733
Blue Light Emergency Poles
Underground Fiber Optic
PROJECTS
Ike Owings Community Center A/V Upgrade
New projectors, projector screens and sound system were installed at Hunters Park Community Rooms.
City’s Internet Bandwidth
The City’s Internet Bandwidth was increased from 100MB/s to 1GBps to meet the demand of cloud technologies, video teleconferences, and other public internet services.
Firewalls Deployment
Deployed new Firewalls both at City Hall & PD Dept to hardening security.
Unified Real-Time Crime Center
IT collaborated with our PD Dept to bring the city a Real-Time Intelligence Ecosystem that’s equipped with (AI). This system would allow the ability to partner with local businesses, communities, schools, and other agencies to help fight crimes via Technology.
Unified Real-Time Intelligence Technology (AI)
CLOUD TECHNOLOGIES LaserFiche - Document Management System
Implemented for Clerks and Community Development Dept.
Fasters Application
Fleet Management Software for our Public Services Dept
Email Security Filter & Archiver Software
Security software used to block bogus emails and archive the City’s Emails for 5 years.
Cisco Cloud Networking
Cisco Cloud-Managed Networking Solution used for greater network efficiencies, performance, & seamless devices connectivity.
FUTURE PROJECTS BS&A Cloud
Expected Jan 2024
Town Green Network Infrastructure Deployment
Expected July 2024
Fowler Field Park’s Broadband Access
Fiber is expected Q4 2023. This would allow us to bring technologies to the park, such as Public WiFi and other internet services.
Mill Village’s Broadband Access
Fiber is expected Q1 2024
QUESTIONS?