Campus Life Services 2012-2013 Annual Report

CAMPUS LIFE SERVICES:

On a mission

2012-2013 ANNUAL REPORT

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TABLE OF CONTENTS Letter From The Vice President ....................................................................................... 4 Who We Are ..................................................................................................................................... 5 Mission Statement ....................................................................................................................... 6 On A Mission: Foster Academic Success Business Services ..................................................................................................................... 8 Educational Support & Disability Services ..................................................................... 9 International Services ............................................................................................................. 10 Registrar ....................................................................................................................................... 12 Student Financial Assistance & Education ..................................................................... 13 Student Counseling Center .................................................................................................. 14

On A Mission: Build Community SMC Campus Center Building Operations ..................................................................... 16 SMC Campus Center Event Services ................................................................................ 17 Student Communications ..................................................................................................... 18 UMB Housing ............................................................................................................................. 20 Donaldson Brown Center ...................................................................................................... 21

On A Mission: Educate and Develop Interprofessional Student Learning & Service Initiatives........................................... 23 Student Development & Leadership ................................................................................. 25 URecFit........................................................................................................................................... 26 Student Government & Student Organizations ........................................................... 29 Wellness Hub .............................................................................................................................. 30 Writing Center ............................................................................................................................ 31

Student Employment ................................................................................................................. 32 Professional Development ..................................................................................................... 33 Year in Review .................................................................................................................................. 36 CAMPUS LIFE SERVICES: On a mission

LETTER FROM THE VICE PRESIDENT Philanthropist W. Clement Stone wrote that “when you discover your mission, you will feel its demand. It will fill you with enthusiasm and a burning desire.”

In that spirit, it gives me great pleasure to share the Campus Life Services 2012-2013 annual report.

We have been on a mission this year to support and uphold our university’s core values in all of the services and programs we offer. We have worked tirelessly to foster the academic success of our students by providing efficient, student-focused services that allow students to worry less and do more. As part of the SMC Campus Center, an interprofessional hub, we have laid the foundations of a community that encourages students to build personal and professional relationships across disciplines. It is in this kind of learning environment that we can educate and develop students to their fullest potential, so that they are thriving not only in their academic pursuits, but also in their development as health, human services, and legal professionals.

In this report you will find evidence of the work we have been doing. More importantly, however, you will also meet some of the students with whom we have had the privilege of working: Kaitlyn, who worked with Campus Life Services to plan campus-wide events; Kun, who collaborated with the President’s Student Leadership Institute to begin luncheon leadership seminars, open to students of all schools; and Javod, former President of the Muslim Student and Scholar Association, a campus-wide group. Their success stories are at the heart of our success story.

As always, we look forward to the year ahead supporting our students in their academic, service, and professional pursuits.

Sincerely, Flavius R. W. Lilly, MPH, MA Assistant Vice President Academic and Student Affairs

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WHO WE ARE Business Services Educational Support & Disability Services Interprofessional Student Learning & Service Initiatives International Services Registrar SMC Campus Center Building Operations Campus Life Event Services Student Communications Student Counseling Center Student Development & Leadership Student Financial Assistance & Education Student Government & Student Organizations UMB Housing University Recreation & Fitness Wellness Hub Writing Center

CAMPUS LIFE SERVICES: On a mission

On a mission CAMPUS LIFE SERVICES IS COMMITTED TO ADVANCING THE UNIVERSITY’S MISSION BY PROVIDING ESSENTIAL PROGRAMS, SERVICES, AND FACILITIES THAT WILL: Foster academic success and life-long learning through a variety of personalized and structured experiences and resources.

Provide students with a campus community where they can build personal and professional relationships with their colleagues across professional disciplines.

Educate and develop students to realize their full intellectual and individual potential so that they can be socially responsible professionals and citizens of the world.

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On a mission On a mission

FOSTER ACADEMIC SUCCESS

MISSION Campus Life Business Services strives to enhance the daily experience of the University community by providing quality support services that meet the personal, academic, and professional needs of the students, faculty, and staff.

YEAR IN REVIEW Worked with Human Resource Services and enabled them to provide ID Cards to new employees on-site at their New Employee Orientation Programs scheduled to launch in July, 2013 Began the design and construction process of the new Seven Scholars Bookstore, opening in the SMC Campus Center in Fall 2013 One Card office successfully transitioned the SMC Campus Center food service menus and financial software from Bon Appetit to CulinArt, Inc.

BUSINESS SERVICES Marian Lipinski, MBA Director

One Card office worked with Parking and Transportation Services and UMMC in the programming and installation of One Card readers on the UM shuttle buses, which enabled the production of bi-weekly ridership reports that identify the campus groups utilizing the shuttle

$185K

TOTAL DEPOSITS ONTO ONE CARDS

8

$698,506 TOTAL HARDBACK BOOKS SOLD

5,318

NEW ONE CARDS

MISSION

203

TOTAL STUDENTS SERVED

545

TOTAL ACCOMMODATIONS PROVIDED

EDUCATIONAL SUPPORT & DISABILITY SERVICES

The mission of the Office of Educational Support and Disability Services (ESDS) is to coordinate services that assist students with qualifying disabilities to obtain all types of reasonable accommodations through an interactive process involving the student, ESDS, and the school.

YEAR IN REVIEW Expanded the Disability Services office to include Educational Support, the Writing Center, and the Wellness Hub Improved ability to provide accommodations to students who are deaf and hard of hearing by hiring internal Sign Language Interpreters Broadened the scope of ESDS’s ability to coordinate all accommodations including note taking, sign language interpreting, and transcription services

Deborah Levi, MA, LGSW Director On a mission: FOSTER ACADEMIC SUCCESS

INTERNATIONAL SERVICES Amy Ramirez, MA Director

MISSION

NEW VISAS PROCESSED

YEAR IN REVIEW

811

Planned and held the first English as a Second Language (ESL) Fair, which invited ESL program providers in and around the Baltimore area to provide information to the UMB community about their services Collaborated with the Writing Center to launch Conversation, Communication, and Culture, which explores facets of culture and language and how they impact intercultural interactions Improved processes and procedures to proactively manage the front desk area, answer initial questions for international students and scholars, maintain data for reporting, and work on special projects

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412

The Office of International Services assists international students, scholars, and their families by advising on federal immigration regulations and providing advice and support on personal, academic, and cultural matters.

TOTAL IN-OFFICE APPOINTMENTS

18,416

TOTAL SERVICE ENCOUNTERS

Anusha Chatterjee is an international student originally from Kolnata, West Bengal, India. She started her Ph.D. studies in the School of Social Work in 2012, with an anticipated graduation in 2017. After graduation, Anusha’s future career plans include returning back home and utilizing her degree to work in the non-profit sector in India, focusing on research and academics.

“How I would describe myself has changed from what I was back home,” says Anusha. With demands of a Ph.D. course load, Anusha still finds time to work part-time at the Student Center for Global Education.

Anusha has served as the secretary for the Indian Culture Association, which helps to spread awareness about Indian culture through events such as Holi, the Festival of Colors. It also helps new students adjust to the campus environment. Anusha utilizes Campus Life Services’ events such as International Services’ Conversation, Communication and Culture (C3) to meet new people and improve on her writing, time management, and planning.

MEET ANUSHA On a mission: FOSTER ACADEMIC SUCCESS

REGISTRAR

70,142

TOTAL SERVICE ENCOUNTERS

2,067

DIPLOMAS PRODUCED

1,837

DIPLOMAS DISTRIBUTED

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Tom Day Registrar

MISSION The mission of the Office of the Registrar is to provide accurate and up-to-date information in a friendly and timely manner to prospective and current students as well as alumni, staff, faculty, employers, and state and federal agencies.

YEAR IN REVIEW Purchased and implemented Diplomas on Demand, and is now producing diplomas in-house Collaborated with CITS to facilitate Banner enhancement demos for schools, which were used to teach schools how to utilize new upgrades and features

STUDENT FINANCIAL ASSISTANCE & EDUCATION Patricia A. Scott Assistant Vice President

12,755

TOTAL SERVICE ENCOUNTERS

4,237

STUDENTS RECEIVING AID

$139,637,971

MISSION Our goal is to provide assistance to any UMB student who seeks to obtain funding to finance their educational cost. We believe that all students should develop a spending plan and make wise decisions before borrowing any money to finance their education.

YEAR IN REVIEW Collaborated with the Office of Student Development and Leadership and Operation Hope to provide 151 students at James McHenry Elementary/Middle School (grades 5-8) with financial literacy lessons on financial dignity, basics of banking, and credit Published the “Student Guide to Financial Assistance at the University of Maryland, Baltimore”, which will be circulated to all incoming students beginning with the 2013 - 2014 academic year

TOTAL AID AWARDED

On a mission: FOSTER ACADEMIC SUCCESS

425

MISSION

2,871

YEAR IN REVIEW

TOTAL NEW CLIENTS

Our goal is to help promote and maintain the emotional well-being of UMB students and serve as a resource to the entire University Community.

TOTAL COUNSELING SESSIONS ATTENDANCE

393

TOTAL HOURS SPENT ON CONSULTATIONS

STUDENT COUNSELING CENTER Emilia Petrillo, LCSW-C Director 14

Conducted workshops on “Cultural Sensitivity”, “Graduate School Survival Tools”, “Procrastination”, “Healthy Relationships”, and “Mindfulness Stress Reduction” Implemented changes in database program, Titanium, that will improve data collecting efficiency, students’ records clarity, and statistical reports Began negotiations with a community mental health provider to increase student access to outside long term mental health care that is affordable, professional, and conveniently located

On a mission On a mission

BUILD COMMUNITY

4,977

342

TOTAL HOURS OPEN, THE EQUIVALENT OF 622 EIGHT-HOUR WORK DAYS

TOTAL DAYS OPEN

675

TOTAL WORK ORDERS COMPLETED

SMC CAMPUS CENTER BUILDING OPERATIONS Kate McManus Director

MISSION The Southern Management Corporation Campus Center provides space for students, faculty, and staff to come together as one University. It is an interprofessional space that houses Campus Life Services, which includes URecFit, the Wellness Hub, and CulinArt Dining. Building operations compliments the strategic mission of the University by providing a clean, welcoming, and efficiently managed center where our event guests and University community always feel welcome and at home.

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YEAR IN REVIEW Prepared and arranged the SMC Campus Center to transition to CulinArt Inc. as our new food service vendor Upgraded A/V systems to HD capabilities, which allowed us to add a wider array of end-user equipment and enhanced visual quality

143

STUDENT-ORGANIZATION EVENTS

1,766

TOTAL EVENTS

811

CATERED EVENTS

CAMPUS LIFE EVENT SERVICES Kate McManus Interim Director

MISSION Event services is committed to providing opportunities to our students and campus community through the hosting of successful programs and meetings that further the mission of the University. We facilitate and coordinate all reservations, scheduling, event set-up, and audio visual needs in a welcoming and professional environment.

YEAR IN REVIEW Accommodated the Science, Technology, Engineering, and Mathematics (STEM) National Conference, which utilized rooms in the SMC Campus Center as well as the Nursing School and the Health Sciences and Human Services Library Hosted a variety of high-profile events throughout the year, including UMB’s first University-wide Open House for prospective students and their families, the President’s Symposium with acclaimed civility scholar Dr. P.M. Forni, and the Leadership in HIV Summit, which drew attendees from around and outside of the United States

On a mission: PROVIDE COMMUNITY

STUDENT COMMUNICATIONS Jenny Owens, MS Assistant Director

MISSION Student Communications promotes and provides visibility to Campus Life Services programs, services, and events.

YEAR IN REVIEW Redesigned Campus Life Weekly and increased average readership from 12% to 25% Began a new branding and template initiative with the Office of Communications and Public Affairs, moving Campus Life Services closer to a more professional and unified look Engaged high student participation for both Welcome Month and Stressbusters—two student-centered programming initiatives that bookend the year—through comprehensive marketing campaigns

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794

CAMPUS LIFE WEEKLY SUBMISSIONS

263

COMPLETED DESIGN REQUESTS

35,069

TOTAL ENGAGED FACEBOOK USERS

MEET KAITLYN Kaitlyn O’Donnell finished her final year in the School of Social Work in July 2013. Her concentration was in clinical social work with a specialization in health and a sub-specialization in child, adolescent, and family health. Kaitlyn who is driven, outgoing, and enthusiastic, plans on specializing in reproductive and sexual health, with a focus on alternative family planning, particularly working with LGBT families. She interned at the University of Maryland Medical Center (UMMC), working with OBGYN patients. To get the full experience of the interprofessional environment at UMB, Kaitlyn served as a student on the President’s Clinic, where she got to work in an interdisciplinary team of six students for three weeks on a patient care team. “You don’t just work alongside other professionals but work as a team,” Kaitlyn said of her experience. Kaitlyn was also a Maternal and Child Health Leadership Development Scholar, which is an interprofessional course with a focus on health disparities.

During her time as a student, Kaitlyn also worked part-time as a Communications Fellow for Campus Life Services. With a plate full of course work, Kaitlyn still found time to organize events for Campus Life Services, such as Paint UMB Purple, which was a preSuper Bowl pep rally to promote both campus and Baltimore City spirit. With about 300 students in attendance, it gave students the opportunity to mingle before the spring 2013 semester began.

On a mission: PROVIDE COMMUNITY

UMB HOUSING Margaret Schotto, MS Director

426

MISSION

53%

YEAR IN REVIEW

TOTAL STUDENTS LIVING IN STUDENT HOUSING

STUDENTS RETURNING TO FAYETTE SQUARE

49%

STUDENTS RETURNING TO PASCAULT ROW

20

The mission of UMB Housing is to complement and support the academic experience of the diverse community of scholars who are members of our professional schools and interdisciplinary graduate school by providing on-campus housing options that are affordable, safe, and conveniently located.

Maintained 100% occupancy in both Fayette Square and Pascault Row, the two on-campus housing sites Began carpet replacement project, completing three floors of hallways and apartments in Fayette Square (entire project will span seven years) Completed 2/3 of mattress replacement in Fayette Square with mattresses that are fluid and bug resistant

DONALDSON BROWN CENTER Sue Johnson Manager

Randy England Maintenance Chief

MISSION Given to the University of Maryland, Baltimore, this private estate of the late industrialist F. Donaldson Brown originally was the setting for entertaining world dignitaries, including presidents Franklin D. Roosevelt and Lyndon B. Johnson. The center’s primary mission is to support year-round retreats, workshops, continuing education seminars, weddings, and special events. The center supports the University of Maryland School of Dentistry, Perryville by acting as short-term boarding for pre-doctoral and hygiene students and post-graduate residents.

YEAR IN REVIEW Increased total guest attendance by 56%, with a 133% increase in wedding bookings Began working with the Office of Communications and Public Affairs to rebrand the center to the University’s new branding standards Hosted GiGi Dance Troupe, a dance troupe from Indonesia, while they were on a cultural exchange tour that visited and performed in Cecil County

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TOTAL EVENTS AND CONFERENCES

1,876

TOTAL GUESTS

$179,769

REVENUE FROM CONFERENCES AND EVENTS

On a mission: PROVIDE COMMUNITY

On a mission

EDUCATE & DEVELOP

MISSION The Office of Interprofessional Student Learning and Service Initiatives is committed to educating students through interprofessional opportunities that emphasize community engagement and social responsibility while actively supporting personal and professional development.

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YEAR IN REVIEW

1,263

Collaborated with the Academy of Managed Care Pharmacy, a School of Pharmacy student group, to offer career development series in conjunction with the President’s Student Leadership Institute Received and filled requests from four UMB professional schools—Nursing, Dental, Social Work, and Medical— to provide Safe Space training, a national program that trains individuals be supportive allies to LGBTQ students and colleagues First interprofessional honor cords issued to PSLI and President’s Fellows, becoming the first Universitywide honor to recognize students’ interprofessional achievements

TOTAL PROGRAMS

TOTAL ATTENDANCEPSLI EVENTS

750+

TOTAL ATTENDANCEI LOVE UMB DAY, A STRESSBUSTERS EVENT

INTERPROFESSIONAL STUDENT LEARNING & SERVICE INITIATIVES Courtney J. Jones, MBA Director On a mission: EDUCATE & DEVELOP

Kun Yang is a third year student in the School of Pharmacy with an anticipated graduation date of May 2015. Kun has several interests and possibilities after graduation, including a fellowship in pharmacoeconomics, a residency in managed care, and consultant work in health outcomes. As a member of the President’s Student Leadership Institute (PSLI), Kun envisioned and created the career development series in conjunction with the Academy of Managed Care Pharmacy (AMCP) and the Office of Interprofessional Student Learning and Service Initiatives (ISLSI) to promote leadership, civility, and technical trades.

MEET KUN 24

The career development series consists of luncheon seminars on leadership development and selfawareness initiatives that help students know who they are and “help them play on their strengths”, says Kun. With a passion and drive to advance the profession of pharmacy, Kun served as the 2012 community service co-chair for the Kappa Psi annual Wing-A-Thon, a campus-wide event where he helped raise over $4,000 for the Greenbaum Cancer Center.

With such a full-blaze academic career, everyone needs a place to have fun, which for Kun is URecFit in the SMC Campus Center where he enjoys playing badminton.

STUDENT DEVELOPMENT & LEADERSHIP Cynthia Rice Director

MISSION The Office of Student Development and Leadership is committed to offering educational programs and cultural and social activities, as well as providing leadership opportunities that enable students to develop as knowledgeable and sensitive professionals.

YEAR IN REVIEW Launched the “Be Informed” series, a 21-session program designed to discuss and enlighten all students on contemporary issues that will have a direct impact on them as professionals and as citizens, such as the Affordable Care Act and entrepreneurship Collaborated with Student Financial Assistance and Education to recruit a group of UMB students to teach James McHenry Elementary School students financial literacy concepts Set-up the first Governor’s Video Chat with UMB student leaders, in which representatives from UMB joined other student leaders from the University System of Maryland to video chat with Governor Martin O’Malley, who answered questions about student life and financial aid

1,200

TOTAL ATTENDANCE FALL FEST, ANNUAL WELCOME MONTH EVENT

444

TOTAL HOURS SPENT ADVISING

295

TOTAL ATTENDANCE BE INFORMED SERIES

On a mission: EDUCATE & DEVELOP

UNIVERSITY RECREATION & FITNESS Julia Wightman, MEd Director

MISSION URecFit supports the University community in pursuit of physical, leisure, and wellness activities. URecFit provides quality facilities and diverse programming that promote active sustainable lifestyles.

YEAR IN REVIEW Formed the URecFit Sustainability Committee, whose members promptly identified and addressed the need for new “green” water fountains and low-flow shower heads Planned and hosted the second Annual Jingle Bell Jog, where 29 individuals, both students and staff, provided over a dozen gifts for two families in need during the weeks leading up to the race Held the first ever URecFit Kid’s Camp for the children of students and staff, which utilized the “Rad Kids” organization and coordinated with Baltimore City Police, Poison Control, the Fire Department, and other outside resources to educate 35 children on safety

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834

TOTAL NEW MEMBERS

186,359

TOTAL VISITS TO URECFIT FACILITIES

$132,000+

WORK STUDY MONIES EARNED BY 37 STUDENTS

fitness

19,132

TOTAL CLASS VISITSGROUP EXERCISE

sports

965

TOTAL PARTICIPANTS IN INTRAMURALS

aquatics

122

SWIM LESSONS

safety education

63

CERTIFIED IN FIRST AID AND AED

special events

600+

ATTENDEES FOR THE ANNUAL WELLNESS FAIR

On a mission: EDUCATE & DEVELOP

MEET JAVOD Javod Kazemizadeh Gol just graduated from the School of Dentistry in May of 2013 and anticipates practicing as an associate dentist in Baltimore, MD, with hopes of owning his own practice in the future. With a busy academic career, Javod found time to serve in many leadership roles on campus, most recently as president of the Muslim Student and Scholar Association (MSSA), a campus-wide organization with cross functional activities that serves to bring different people together into one central location. MSSA organizes the Eid Dinner and the Annual Spring Banquette, both of which are open to the entire community. Being involved in Campus Life events has helped Javod to build leadership skills, interact with other professionals, and to build a network of contacts. One of Javod’s favorite campus events is Fall Fest, where MSSA gives out snow cones. Fall Fest has become an annual favorite that welcomes students, faculty, and staff to campus.

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STUDENT GOVERNMENT & STUDENT ORGANIZATIONS Justin Taylor USGA President

Cynthia Rice USGA Staff Advisor

MISSION The University Student Government Association works toward enhancing the quality of life for all students. It addresses student concerns that may arise throughout the school year, such as parking and safety issues. Furthermore, the USGA promotes the free exchange of ideas and advocates for student rights.

YEAR IN REVIEW Welcomed the first campus-wide LGBTQ student group, The Pride Alliance, as a USGA Supported Group

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SENATORS REPRESENTING ALL SCHOOLS

$40,000

MONEY DISTRIBUTED TO STUDENT GROUPS

Awarded funds to over 30 students from various organizations and schools, which helped facilitate over 75 campus-wide events throughout the year Increased collaboration with Faculty Senate and Staff Senate and addressed issues common to all groups across campus

On a mission: EDUCATE & DEVELOP

WELLNESS HUB Hillary Edwards Coordinator

MISSION The Wellness Hub assists students in achieving a state of academiclife balance within the dimensions of physical, emotional, social, cultural, ethical, intellectual, environmental, and financial wellness.

YEAR IN REVIEW Upgraded lactation equipment in the SMC Campus Center lactation room to new Medela Symphony Model and personal kits Partnered with the Graduate School in Life Sciences to provide coaching services to all PhD students Collaborated with the Center for Integrative Medicine to provide student-focused programming on stress management and goaldevelopment

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TOTAL PROGRAMS

711

TOTAL PROGRAM ATTENDANCE

70

COACHING REQUESTS

30

THE WRITING CENTER Clancy Clawson, MA Coordinator

1,220

TOTAL APPOINTMENTS

853

TOTAL CLIENTS

659

APPOINTMENTS WITH 215 ESL CLIENTS

MISSION The Writing Center is committed to helping registered UMB students become skilled, successful, and self-sufficient writers through one-on-one consultations, online writing resources, and a variety of workshops and events. We believe in educating people, not editing papers.

YEAR IN REVIEW Switched to a new online scheduling system, WCOnline, which allows students to self-schedule writing appointments and participate in online writing consultations Hired and trained new writing consultants, including student-peer consultants Created a cohesive look and marketing campaign for the Writing Center, which revitalized the center

CAMPUS LIFE SERVICES: On a mission

235 STUDENT EMPLOYMENT Campus Life Services employs over 200 student employees each year. Campus Life Services believes that giving students opportunities to grow and develop outside of their academic discipline fosters academic success, builds community, and cultivates socially responsible citizens.

STUDENTS EMPLOYED BY CAMPUS LIFE SERVICES

$421,974 MONEY EARNED BY STUDENT EMPLOYEES

43,568

HOURS WORKED BY STUDENT EMPLOYEES

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PROFESSIONAL DEVELOPMENT SELECTED PRESENTATIONS AND APPOINTMENTS Tisa Silver Canady Presented “Financial Literacy: At Home and On Your Campus” at the DE-DC-MD Association of Student Financial Aid Administrators Neophyte Conference Presented “Financial Literacy” at the DEDCMDASFAA Winter Training at Anne Arundel Community College Presented “Wipe Out Your Debt” at the Greater Washington Urban League Young Professionals Hillary Edwards Presented “Beyond Advising: The Role of Coaching in Student Success” at the Maryland Student Affairs Conference Presented “Coaching for Student Success: A Case Study from the University of Maryland” at the Building Healthy Academic Communities Inaugural Summit Presented “The Role of Coaching in Student Success” with Michelle Pearce at the ACHA Annual Conference on the UMB Coaching Program Presented “Wellness Coaching for Student Success” with Deborah Levi at the National Association of Student Personnel Administrators William Griffin and Jolé Gibson Presented “Safety for Children” at Beth Tfiloh High School Sara Griggs Was elected as the National Intramural Sports Association State Director for Maryland/DC/Delaware Courtney J. Jones Facilitated, along with Social Work student Aaron Burgess, a train-the-trainer workshop for the implementation of a university-wide Safe Space program at the University of Baltimore

CAMPUS LIFE SERVICES: On a mission

Kate McManus Presented “Food, Fact, and Fiction” to Healthy Maryland regarding the CSA program on campus Was elected to UMB’s Staff Senate and was appointed as a member to the executive committee Facilitated a workgroup for the Southwest Partnership Coalition Amy Ramirez Led the J-1 Advanced Workshop for NAFSA: Association of International Educators Cyndi Rice Facilitated a workgroup for the Southwest Partnership Coalition Anna Roskowinski Co-presented “Tell Me What You Know” at the NIRSA Region 1 Conference in Washington, DC

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PROFESSIONAL DEVELOPMENT CONTINUING EDUCATION

OUTREACH COUNCIL

Gina Dreyer is pursuing her MA in Instructional Systems Development at the University of Maryland, Baltimore County.

Jenny Owens Cyndi Rice William Griffin

Hillary Edwards is pursuing her MPH at the University of Maryland School of Medicine.

Eric Barron Courtney J. Jones

COACHING TRAINING

Sara Griggs is pursuing her MS in Recreation and Park Management at Frostburg University.

Cyndi Rice Betsy Lane Clancy Clawson

Courtney J. Jones is pursuing her DPA at the University of Baltimore.

SAFETY AWARENESS COMMITTEE

Betsy Lane is pursing her MS in Information Systems at the University of Maryland, Baltimore County.

Christina Manoto is pursuing her BA in Business Technology Administration at the University of Maryland, Baltimore County.

Jenny Owens is pursuing her DS in Information and Interaction Design at the University of Baltimore.

Katie Wollman is pursuing her MA in Publications Design at the University of Baltimore.

Jole Gibson Jimmy Heiner

Anna Roskowinski Sara Griggs Reina Arai Pomeroy

Courtney J. Jones

UMB SUSTAINABILITY STEERING COMMITTEE Flavius Lilly Kate McManus

URECFIT SUSTAINABILITY COMMITTEE Jimmy Heiner Emily Eskew

STRATEGIC PLANNING TEAMS Bill Crockett Hillary Edwards Courtney J. Jones Deborah Levi Flavius Lilly

Jenny Owens Amy Ramirez Roger Ward Katie Wollman

CAMPUS LIFE SERVICES: On a mission

YEAR IN REVIEW The One Card Office worked with Parking and Transportation Services in the programming and installation of One Card readers on the UM shuttle buses, which enable us to produce bi-weekly ridership reports. These reports are used to identify what campus groups are riding the shuttle.

Educational Support and Disability Services expanded the Disability Services office to include Educational Support, the Writing Center, and the Wellness Hub. International Services collaborated with the Writing Center to launch Conversation, Communication, and Culture (C3), which explores facets of culture and language and how they impact intercultural interactions.

The Office of the Registrar purchased and implemented Diplomas on Demand and is now producing diplomas in-house.

Student Financial Assistance and Education authored and edited the “Student Guide to Financial Assistance at the University of Maryland, Baltimore,” which will be circulated to all incoming students beginning with the 2013-2014 academic year.

The Student Counseling Center began to explore a partnership with MD Group Faculty Practice to create a reliable and affordable long term counseling source for students.

SMC Campus Center Building Operations prepped for and began construction of the new Seven Scholars Bookstore on the first and ground floors of the building.

Event Services hosted UMB’s first Open House for prospective students.

Student Communications began a new branding and template initiative with the Office of Communications and Public Affairs, moving Campus Life Services closer to a more professional and unified look.

Interprofessional Student Learning and Service Initiatives collaborated with the Academy of Managed Care Pharmacy (AMCP)—a School of Pharmacy student group— to offer career development series in conjunction with the President’s Student Leadership Institute.

URecFit held the first ever URecFit Kid’s Camp for the children of students and staff, which utilized the “Rad Kids” organization and coordinated with Baltimore City Police, Poison Control, the Fire Department, and other outside resources to educate 35 kids on safety.

Student Development and Leadership collaborated with Student Financial Assistance and Education to recruit a group of UMB students to teach James McHenry Elementary School students financial literacy concepts.

The Wellness Hub upgraded lactation equipment in the SMC Campus Center lactation room to new Medela Symphony Model and personal kits.

The Writing Center implemented a new online scheduling system, WCOnline, which allows students to self-schedule writing appointments and participate in online writing consultations.

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Students are the reason we are here. Their input and experiences drive our decisions, and they are the most important individuals we deal with.

Flavius Lilly, Assistant Vice President

SENIOR LEADERSHIP Bruce Jarrell, MD, FACS Chief Academic and Research Officer, Senior Vice President, and Dean of the Graduate School Roger Ward, EdD, JD, MPA Chief Accountability Officer and Vice President

STUDENT SPOTLIGHTS

Written by Mary Afrane, Student Communications Fellow Anusha Chatterjee Kaitlyn O’Donnell Javod Kazemizadeh Gol Kun Yang

Flavius Lilly, MPH, MA Assistant Vice President

ANNUAL REPORT DESIGN Katie Wollman Coordinator of Student Communications

www.umaryland.edu/campuslife

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