Aged Care Guide Western Australia 2022/23

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A DPS PUBLICATION Western Australia AGED CARE GUIDE DPSQUALITY Est. 1999 AgedCareGuide.com.au | TalkingAgedCare.com.au / TalkingAgedCare | @TalkingAgedCare Home Care | Residential Care | Retirement Living 22 ND EDITION

Behind every single Amana Living customer, is our team of over 1,500 professionals.

1300 26 26 26 | amanaliving.com.au

“Amana Living supports thousands of older people with the care and support services they need in their own homes, or one of ours.

Professionally trained. Naturally kind. “

From our carers to maintenance officers, nurses to therapists, every member of our team is carefully selected for their kind nature, and professionally trained to meet our high standards. As a not-for-profit organisation, providing the best possible care for each and every customer is our total focus.”

Stephanie Buckland, CEO

Home care flow chart 18

– Private home care 39

– Deciding on a home 72

Regional Assessment Service (RAS) 13

– Applying to a home 71

1WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au Contents

Aged care checklist 83

– RAD and DAP explained 68

– Resident Agreement 77

From the Managing Editor

– Cost for residential care 65

Cultural services 85

Aged care flow chart 58

Special needs groups 87

– Finding the right village 91

Placement consultants 92

Carer support 107

Useful phone numbers and websites 6

2

Continence 54

– Waiting for residential care 71

Directory Lists & Reference Indexes - Directory contents page 113

This section includes all the lists and reference tables to make finding a home or service so much easier: Suburb & Town, Council Districts referencing, ACAT regions, maps. Lists of Aged Care Homes, Retirement Accommodation, Home Care Packages, In Home Care Services, Centre Based Care, Day Therapy Centres, Products & Services.

COTA message 4

– Extra services 81

– Charter of rights 64

Supported livings 88

Estate planning 103

Aged care homes 59

– Daily living in a nursing home 74

– Moving into a home 73

Dementia support 108

End of life care 112

Aged care explained 7

Retirement living 89

– Respite at home 42

Financial counselling 102

Support at home 19

Aged Care Assessment Team (ACAT) 14

– Commonwealth Home Support Programme 21

Financial advice 99

– Transition care 43

– Home Care Packages 26

– Veterans’ support 45

Advocacy 104

My Aged Care 17

– Flexible restorative care 44

How to use the Aged Care Guide 12

– Centre Based Care 46

Assistive technology 49 Nutrition 52

– Homes and their services 61

– Residential respite 80

– Self-managing your Home Care Package 37

– Day Therapy Centres 44

We are also promoting transparency in the sector and opening up dialogue between consumers and providers through Ratings and Reviews on AgedCareGuide.com.au, which gives you the opportunity to share positive or negative stories about your aged care experience with a service and for providers to respond to this feedback and address any potential concerns.

Ÿ Cultural Events and Activities including the Annual Italian Festival

Ÿ School Educational Program: Mainstream Italian Insertion

Head Office 209 Fitzgerald St, Perth WA 6000 T: 08 9228 2220 F: 08 9228 2221 9.00amcentro@iawcc.org.auto5.00pm(M-F)

E:

Simply type in the associated ‘DPS Web ID’ number from this book in the space provided on the website to link directly to a chosen home, service or product.

I look forward to hearing from you.

We take pride in the quality of our services and in the quality of our care

Welcome to the 22nd edition of the Aged Care Guide Western Australia. For more than 20 years, the Aged Care Guide, previously known as the DPS Guide to Aged Care, has provided seniors and their families with essential information about aged care in Australia.

WELFAREITALO-AUSTRALIAN&CULTURALCENTRE INC.

You can use the printed Aged Care Guide in conjunction with our website – AgedCareGuide.com.au – which provides greater detail on the services offered by individual aged care homes, home care providers, retirement villages, as well as professional services and products.

An extensive list of retirement living operators and private providers of homes and services are also included.

To help you understand the aged care process even better we have created easy to follow flow charts which visualise your options and the steps to take for home care and residential aged care.

Ÿ Community Visitors Scheme (Home Care: one-to-one) (Residential Care: one-to-one; groups)

Current bed vacancies, as well as home care availability and retirement units for sale or lease, are also listed on the website. Alternatively you may wish to use our Compare & Connect tool to help you find and compare aged care providers that best meet your needs and search criteria in your preferred area to help with the decision making process.

Ÿ Justice of the Peace (JP) Signing Centre [by appointment]

Ÿ

We welcome any suggestions on information we can provide in the next edition of the Aged Care Guide or on AgedCareGuide.com.au to further assist in your journey. Simply email margot.white@dps.com.au

The articles in the front half of the book give detailed descriptions of the various aged care services available and discuss any financial and legal issues you need to be aware of, as well as who can assist with expert advice around advocacy and placement.

The Italo-Australian Welfare & Cultural Centre Inc has been a State Peak Organisation for the Italian Community in Western Australia since its inception in 1956. Over the years, it has helped many thousands of people through its charitable fundraising events, including its numerous educational, welfare, child care, cultural and social programs and activities which are offered for the total benefit of both the Italian and Australian Communities.

Margot White – Managing Editor

ICare Home Care Packages (L1- 4): Italian Specific; CALD & General

The directory section at the back provides a comprehensive list of all Australian Government subsidised residential accommodation and approved home care package providers.

2 WESTERN AUSTRALIA 2022/23Aged Care Guide

Our services include:

Ÿ Community Information Seminars

We would like to wish you all the best as you embark on your journey in locating the home or services to suit your needs. When engaging a service, please advise the aged care home, retirement village, community care provider, or product and service provider that you found their details in the Aged Care Guide.

Ÿ Highly Accredited Bilingual Childcare (Italian-English) [0-6 yrs]

Ÿ General Welfare Services

Our print and online publications are an essential tool to help you understand and access aged care services – from home and community care through to residential care accommodation and retirement living options.

From Managingthe Editor

Celebrating 66 years of Caring for the Community

For over 20 years, St Basil’s WA has provided Western Australians with safe and affordable quality Care at Home, Community Support and Health & Re-ablement Services.

St Basil’s also offers support to Commonwealth Home Support Program recipients, caring for you or your loved one in your home, providing respite, and supporting you to get out and about and spend a day with friends at our Community Centre in Dianella, offering a range of outings and activities.

22 Dianella Dr, Dianella WA 6059 Ph: 08 6146 2585 www.stbasilswa.com.au E: stbasils@stbasilswa.org.au AGED CARE SERVICES www.agedcareguide.com.au www.disabilitysupportguide.com.au Empowering You To Make Informed Choices “The Right Information At The Right Time!” Publications Easy to cainformationreadaboutnavigatingyourrejourneyplusaproviderdirectoryforyourarea. Websites Stay informed on aged care and disability support, including informationlistingsproviderandguides. Read and leave reviews for online facilities and service providers you’ve used. Tell Your Story Save time online by comparing up to ve care and support options in one easy to use process. Compare Your Options

St Basil’s offers all levels of Home Care Packages and gives you choice and flexibility in how we help you with your everyday lives, including cleaning, gardening, cooking, showering and more.

St Basil’s approach is always about You, living your life. Your care and support services meet your personal preferences and needs, and are delivered with Respect, Integrity and Empathy.

If you are from a non-English speaking background, wherever possible St Basil’s will provide you with a support worker who understands you and your culture, shares your interests, and speaks your language.

Ian Yates AM – Chief Executive Council on the Ageing (COTA) Australia

The Royal Commission was called in October 2018 and the Commission presented its Final Report on 26 February 2021, with the former Government responding in the Federal Budget on 11 May 2021. In the 2021/22 Budget, the former Government committed almost $18 billion extra over the next four years to increase the supply and funding of both home care and residential care.

In residential care there will be more staff spending more time with residents, better food where that’s not the case now, stronger clinical care standards, a new funding formula, and prices set by an independent authority. All providers will experience much greater transparency and exposure about services, fees, staffing quality measures and consumer experience.

The aged care reform process has been underway for a while, starting with the Labor Government’s 2012 ‘Living Longer Living Better’ package which heavily ramped up home care packages and introduced ‘consumer directed care’. This was followed by the Coalition Government’s 2018 Federal Budget package ‘More Choices for a Longer Life’, which COTA Australia partnered in developing.

© Copyright. No part of this publication can be used or reproduced in any format without express permission in writing from The Publisher.

COTA message

There will be at least 80,000 new home care packages by mid-2023, bringing the total number to 276,000 and the current home care waiting list will be gone. A new home care program will be developed by 2023 that will design individual packages for each person.

4 WESTERN AUSTRALIA 2022/23Aged Care Guide

Amidst all this change an independent, unbiased resource such as this Aged Care Guide, together with the online directory AgedCareGuide.com.au assists you to make the best aged care choices for your specific circumstances and can help you take greater control of your care.

We are the leading advocate for much greater consumer choice and control in aged care. We had a major input to the Royal Commission into Aged Care Quality and Safety and to the Federal Government’s response to the Commission’s Final Report.

“COTA Australia is the peak national advocacy body for older Australians across all areas of Government policy. In aged care we have been at the leading edge of reform pressure for over a decade.

COTA Australia’s partnership with DPS is also focused on improving consumer information and choice about services and providing opportunities for direct consumer feedback and comment on services.

Aged Care Guide Western Australia 2022/23 22nd Edition Printed August 2022 RRP $44, inc GST Managing Editor Margot margot.white@dps.com.auWhite Chief Executive Officer Michelle Beech

® Aged Care Guide is a registered trademark.

messageCOTA

DPS Publishing Pty Ltd ● 1300 186 688 ● 145 South Tce, Adelaide SA 5000 info@dps.com.au ● AgedCareGuide.com.au ● ABN 53 090 793 730

Another COTA initiative is a program of 500 Community Care Finders around Australia to help people navigate aged care and be connected to services. There will also be a doubling of the number of consumer advocates.

Advertising Distribution Proudly produced sales@dps.com.au distribution@dps.com.au and printed 1300 186 688 1300 186 688 in Australia

The factual material contained in this publication has been obtained from information supplied by government departments, industry and organisations, by personal interview and by telephone and correspondence. At the time of going to press the publisher believed that all information submitted for publication was accurate and complete. However, the publisher can take no responsibility for inaccuracies or incomplete information that may have been supplied to them in the course of their enquiries detailed above. The facts published indicate the result of those enquiries and no warranty as to their accuracy can be given. The information in this publication is general in nature and does not constitute financial, legal or other professional advice. Readers should consider whether the information is appropriate to their needs and seek professional advice tailored to their personal circumstances. Images within this publication may have been altered from their original format.

By creating a platform on which you can choose between providers, and by giving you the opportunity to leave a review of any service or village, DPS is helping strengthen consumer information and choice. This has always been a goal for DPS since its inception.”

Learn

Christine loves chickens. She especially loves talking to her chickens. However, she couldn’t keep them if she had to move somewhere smaller. That’s why she loves having home care help from Brightwater. Our close-knit team of professionals helps you keep your independence with services such as physio, nursing and help around the house and garden.

We can help you be you in your home too.

more about our services and what sets us apart from others. Go to brightwaterathome.com or call 1300 223 968 5

Useful phone numbers and websites

Dementia Behaviour Management Advisory Services (DBMAS)

1300 885 886 askned.com.au

Health

1800 700 600 opan.org.au

Aged Care Quality & Safety Commission

Other Carer Gateway

Federation of Ethnic Communities' Councils of Australia

Government continued

1800 200 422 myagedcare.gov.au

Seniors Health Card 13 23 00 serviceaustralia.gov.au

1300 650 579 legalaid.wa.gov.au

Open Arms - Veterans & Families Counselling

Ethnic Communities Council of WA

1800 699 799 dementia.com.au

Northern Suburbs Community Legal Centre 08 9440 1663 nsclegal.org.au/legal-help

1800 011 046 openarms.gov.au

National Dementia Helpline

Centre for Cultural Diversity in Ageing (PICAC) 03 8823 7979 culturaldiversity.com.au

CarerHelp carerhelp.com.au COTA (WA)

1800 330 066 continence.org.au

National Aged Care Advocacy Line

Services Australia - Medicare

1300 724 679 advocare.org.au

My Aged Care

Fortis PICAC WA

1300 700 600 era.asn.au

13 27 17 servicesaustralia.gov.au

1800 951 822 agedcarequality.gov.au

Services Australia - Aged Care Line

Dementia Support Australia (DSA)

1300 765 500 nationalseniors.com.au

08 9472 0104 cotawa.org.au

13 14 50 tisnational.gov.au

1800 100 500 dementia.org.au

Public Trustee WA 1300 746 116 publictrustee.wa.gov.au State Administrative Tribunal 1300 306 017 sat.justice.wa.gov.au

National Seniors

Carers Australia 02 6122 9900 carersaustralia.com.au Carers WA 1300 227 377 carerswa.asn.au Indigo 08 9381 0600

Translating and Interpreting Service

1800 555 660 infrastructure.gov.au/national-relay-service

08 9300 3165 fortisconsulting.com.au

1800 671 233 seniorscard.wa.gov.au

08 9227 5322 eccwa.org.au

1800 700 600 opan.org.au

Office of the Public Advocate

1800 655 566

Legal

Legal Aid WA Helpline

1800 422 737 carergateway.gov.au

1800 227 475 serviceaustralia.gov.au

6 WESTERN AUSTRALIA 2022/23Aged Care Guide websitesandnumbersphoneUseful

1800 699 799 dementia.com.au

Elder Rights Advocacy

1300 858 455 publicadvocate.wa.gov.au

Government

02 6282 5755 fecca.org.au

advocare.org.au

Department of Veterans' Affairs

Relationships Australia 1300 364 277 relationships.org.au Seniors Card (WA)

Older Person's Advocacy Network (OPAN)

13 20 11 servicesaustralia.gov.au

indigosolutions.org.au ned (National Equipment Database)

Advocare

Cultural Aboriginal Interpreting WA (AIWA)

National Continence Helpline

Services Australia - Carers & Disability

Advocacy

1800 838 372 dva.gov.au

Services Australia - Older Australians 13 23 00 servicesaustralia.gov.au

National Relay Service

1800 330 331 aiwaac.org.au

WA Elder Abuse Helpline

It may also refer to community services, specific health care services delivered in a day centre setting, assisted living options as well as products and equipment available to assist older people.

Aged care is a term most easily understood as being nursing homes and home care.

What is aged care?

Below you will find a brief description of what care options might be available to you, which will direct you to the different sections of the Aged Care Guide for more detail.

Aged care explained

You can choose to pay for help at home yourself or you can get support through Government funded programs such as the Commonwealth Home Support Programme (CHSP) or the Home Care Packages (HCPs) program. a w c o o l i b a o x p l o r e a g e a r e s e r v i c e o r y o u r s e l f o r a l o v e d o n e t t t a a t o o a

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explainedcareAged

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Whether you need support to remain living independently at home, or are looking for alternative accommodation, it is important to know what options are available to you.

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If you want to stay in your own home but need assistance to continue living independently, there are numerous services available, both Government and privately funded, to help you manage better at home.

7WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au

Ask us about: permanent residential care and care

A comprehensive list of Government funded services is included in this Aged Care Guide, as well as a wide range of private services.

Respite care offers the opportunity for both you and your carer to take a break for a few hours, a day, a night or a few weeks.

See page 42 for more information about home and community respite care or page 80 for respite in a residential aged care facility.

post-hospitalisation respite

 24-hour

Whatever your stage in life, you will feel at home with us. to Holistic CareWelco m e 08 9398 2116 agedcare.salvos.org.au TheSalvationArmyAgedCare

If you are no longer able to remain living independently at home, moving into residential aged care can ensure quality of life and comfort.

Home care products and services range from assistance with daily chores and personal care to providing meals, transport assistance, and home maintenance.

To find out more about Home Care Packages, go to page 26

Respite care

8 WESTERN AUSTRALIA 2022/23Aged Care Guide

Residential aged care

explainedcareAged

If your needs exceed the level of support offered though this program, then a Home Care Package can offer higher intensity support to help you stay at home.

At Seaforth Gardens Aged Care Centre, our goal is to provide a unique experience of choice, lifestyle and belonging for all people as they age. We don’t have clients, only family. We’d love to really get to know you –your clinical, social, emotional and spiritual needs, your experiences, hobbies, likes and dislikes. This goes on to enrich our own lives and makes us who we are and what we do – providing care from the heart, since 1880.

Basic assistance is offered through the CHSP. See page 21 for information about how the CHSP may be able to assist you.

Respite care is provided by residential aged care homes and community care services in your own home, under the Commonwealth Home Support Programme (CHSP).

 Short term

Other names for residential aged care include aged care home, nursing home and aged care facility.

See page 89 for advice on retirement accommodation.

There is a comprehensive list of Government funded aged care homes included in this Aged Care Guide, as well as private providers.

Daily care is generally not included but some providers may offer support services at an additional charge or this can be accessed separately through Government funded home support options.

There are also a number of non Government funded residential aged care homes, often referred to as Supported Residential Services (SRS) or supported and assisted living complexes. See page 88 for more information.

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Retirement living

Retirement villages are not to be confused with nursing homes. They are clusters of villas, units or apartments, and you will need a reasonable level of independence to move into a retirement setting. Generally, the land is owned by an operator and residents enter into a lease type arrangement so they can live there for as long as they wish.

9WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au

Entry into a Government funded residential aged care home requires an assessment by an Aged Care Assessment Team (ACAT).

See page 59 for information about residential aged care, how to access it and what you may need to pay.

These are all subsidised by the Australian Government.

Family Values

Exceptional Quality

At Aegis we understand trust and comfort are crucial to providing quality aged care and lifestyle. We work hard to make sure our residents have enjoyable and fulfilling lives in first class surroundings, ensuring satisfaction for both residents and their loved ones.

Aegis o ers a broad range of lifestyle choices through a selection of quality residences, each with a unique ambience and distinctive features. Our attention to detail is standard fare throughout our facilities. We strive to ensure our residences provide premium, hotel style accommodation, with high quality care and support appropriate to residents’ individual needs. All Aegis facilities are fully accredited by the Aged Care Quality and Safety Commission.

Founded in 1983, Aegis is proudly West Australian. Owned by two families with long standing experience in aged care and an unwavering commitment to provide the community with the best in residential aged care services. We continue to be a highly trusted and experienced service provider that focuses on exceptional quality and service.

Leaders in Innovation

Aegis is a leader in continuous improvement with industry leading nutrition and cultural diversity programs. Our residents enjoy many benefits including a multidisciplinary Pain Therapy program, a strong focus on ‘Excellence in Dining’ and a lifestyle program run by dedicated sta . At Aegis, our vision is to excel in providing our residents with premium wholistic care in support of a quality lifestyle.

Ellenbrook Aegis The Pines 167 Ponte Vecchio Boulevard (08) 9297 9100

Canning Vale Aegis Amherst 75 Amherst Road (08) 6154 8300

Kingsley Aegis Woodlake 42 Woodlake Retreat (08) 9408 2200

smile and feel good about themselves.”

Shoalwater Aegis Shoalwater 72 Fourth Avenue (08) 9527 3016

Suburb Facility Name Address

Bayswater Aegis Ascot TCP 29 Neville Street (08) 6279 1500

Busselton Aegis Ellenvale Cnr Broadwater Blvd & Bell Drive (08) 9788 6400

Yokine Aegis Stirling 32 Spencer Avenue (08) 9375 0800 123

120,131125135125125124128123130122129129127 126 129, 130 129122127118118118130122AEGI-0199 11

them

Redcli e Aegis Karalee 68 Lyall Street (08) 9277 1099

North Coogee Aegis Shoreline 2 Kaleep Close (08) 6268 1500

Melville Aegis Melville 1 French Road (08) 9330 1911

Calista Aegis Banksia Park 20 Bright Road (08) 9419 1244

Calista Aegis Banksia Park TCP 20 Bright Road (08) 9419 1244

residents. It’s

make everyone

special generation of deserving frail aged, has a right to receive premium care in a first-class environment.”lifestyle

Claremont Aegis Alfred Carson 30 Bay Road (08) 9230 6500

Como Aegis Balmoral 29 Gardner Street (08) 9367 7333

Hamilton Hill Aegis Carrington 27 Ivermey Road (08) 6310 3333

Innaloo Aegis Shawford 8 Twyford Place (08) 9244 8477

“This

job where you get to connect with people and you do become part of their family.” Western Australia’s largest residential aged care provider 90 Goodwood Parade, Burswood, WA, 6100 (08) 6254 8211 | admissions@aegiscare.com.au | www.aegiscare.com.au

Mt Claremont Aegis Montgomery House 1 Heritage Lane (08) 9314 0614

after feel loved and respected,

Mindarie Aegis Anchorage 340 Anchorage Drive North (08) 9400 1000

North Perth Aegis St Michael’s 53 Wasley Street (08) 9227 2900

Bassendean Aegis Bassendean 27 Hamilton Street (08) 9279 4258

Ellenbrook Aegis Hermitage 5 Cottage Close (08) 9297 0222

Redcli e Aegis Lakeside 33 Stanton Street (08) 9277 1099

kind

121,132118118130 124 122,

Telephone Page

Alkimos Aegis Shorehaven 49 Scotthorn Drive (08) 9544 3200

dignity.

“I that I look and give their I want to make them

absolutely adore what I

Hilton Aegis Hilton Park 19 Laidlaw Street (08) 9314 0500

Mt Lawley Aegis Sandstrom 44 Whatley Crescent (08) 9271 5232

Redcli e Aegis Parkview 6 Drummond Street (08) 9262 9100

Highgate Aegis Lincoln Park 21 Wright Street (08) 9328 4162

I love the families. I

Mandurah Aegis Greenfields 95 Lakes Road (08) 9535 0700

“I do. love the the of

Spearwood Aegis Amberley 30 Mell Road (08) 9494 5900

Locality search: If you know the Council District, suburb or town, then use the cross reference index on pages 114 115. Each of these lists are in alphabetical order and you can then refer to the page referenced.

12 WESTERN AUSTRALIA 2022/23Aged Care Guide

You will find some retirement accommodation listed within the residential directory where they are co located on the same geographical site as the aged care home.

Each Council District (also known as a Local Government Area or LGA) on the referenced page includes a list of suburbs with homes or villages in each suburb listed in alphabetical order.

DPS PUBLICATION Western Australia AGED CARE GUIDE DPSQUA Y AgedCareGuide.com.au TalkingAgedCare.com.au Home Care Residential Care Retirement Living 22 EDITION Aged Care Guide Group Provider Web Arabic Comfort Keepers Perth South the River 9315 2200 19580 Chung Wah CC Home Care Packages Asian Triple Care 9328 3435 17782 Cockburn Care Home Care Packages ATSI Home Care, Southern Plus 1300 000 161 17729 Home Support Services Juniper Kununurra Community Care ATSI Life Without Barriers Kimberley/Gold elds Ngaanyatjarra Health Community Care Centre Southern Plus Home Care Packages Country Reg Warmun Community (Turkey Creek) AC Services White Oak Home Care Packages Yaandina Aged Care Centre Burmese Triple Care 9328 3435 17782 Bethanie Community Care Perth Metro East CALD Bethanie Community Care South West 13 17733 Catholic Homes Home Care Services Regional Group Provider Web CALD Comfort Keepers Perth North/Hills/Mandurah 9492 8920 18430 Southcare Home Care Packages CALD Basil's Home Care Packages 6146 2585 17777 Triple Care White Oak Home Care Packages Home Caring Croatian MYVISTA Home Care 9207 4666 18042 Peel Community Care Dutch Peel Community Care Egyptian Peel Community Care European Comfort Keepers Perth South the River 9315 2200 19580 European Italo-Australian Welfare Cultural Centre (ICare Community Services [HCP Program/In Home Care]) European Rainbow Multicultural Aged Care Program 9271 2026 17759 FilipinoEuropean Chung Wah CC Home Care Packages FmrFilipinoYugoslavian Simeon HealthCare Service 0478 184 732 38307 Culturally Appropriate Home Care Packages Table of Home Care Package (HCP) providers offering culturally appropriate services cultural group nor the only packages that offer quality services to these cultural groups. All Home Care Packages are tailored to care for all people regardless sexuality, race or religious characteristics. The service providers of these Home Care Packages, listed below, have specifically Aged Care Guide Council (LGA*) Maps the Council areas in Western Australia. RegionalMetro *Local Government Area Perth North Metro North Metro South Mid West South South East Aged Care Guide Maria Call 1300 186 688 or email sales@dps.com.au YOUR DPS SALES TEAM www.AgedCareGuide.com.au www.DisabilitySupportGuide.com.au Index Aged care checklist Aged care explained Aged care homes 8, Accommodation payments Directory listings Extra services listings 137 How much will pay Payment options Quality standards Assistive technology options Mobility aids Safety at CommonwealthTechnologyhomeHome Support Programme (CHSP) Am COTAMeansUrgentServicesDirectoryeligible?listingsprovidedneedstestedcaremessage Daily Accommodation Payment (DAP) Daily living nursing home Day Therapy Centres Directory listings Deciding on home Centre Based Care listings Council reference index 114 Culturally appropriate homes and services Day Therapy Centre listings Extra services listings Home Care Packages listings Town reference index DisabilityFamilyand friends Expert Financialhelpcounselling 102 Financially disadvantaged Home Care Packages (HCP) How much you will pay Package supplements Home Care Packages (HCP) HowHomelessuse the Aged Care Guide 12 home ChoosingCaseDirectorysupportlistingsmanagementplacement consultant 93 Negotiate and advocate Resolving family disputes RAD and DAP explained Residential Care ow chart 58 Respite 8, 42, 80 Centre Based Respite Care DirectoryEligibilitylistings Fees and charges 91 WaitingVeterans'RuralTypesOwnershipvillagesRegionalclientssupportforresidentialcare 71

There are a number of ways you can use the Aged Care Guide in order to find aged care homes, retirement accommodation, home care packages, products or services.

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How do I find what I’m looking for?

The index on page 160 can help you to find the main information topics in the book and can direct you to the different directory tables for aged care homes, retirement villages, in home care options or product/services in the back of the Guide.

Searching for other services . . .

Visit AgedCareGuide.com.au for a complete list of services available near you.

The articles up to page 112 will help you become better informed about aged care, community care and retirement living.

The information featured in this 22nd edition of the Aged Care Guide Western Australia will inform you on a number of considerations when choosing accommodation and care options.

How to use the Aged Care Guide

Cultural search: If you are of non-English speaking background, or prefer to find a home or service specific to your cultural needs, refer to the multicultural listings on pages 149 151.

The Aged Care Guide also includes a comprehensive directory of residential aged care homes (see pages 118 137); retirement accommodation (see pages 138 –139); home care packages (see pages 140 –148); and facilities or services specific to your cultural background (see pages 149 151).

If you are looking for In Home Care Services, Day Therapy Centres, Centre Based Care, or other Products and Services, you can find this in grid form in the directory section (pages 152 –156).

They liaise with other service providers, GPs/specialists and community support networks to make sure desired outcomes are achieved.

RAS allows assessments to be conducted independently from service provision and ensures assessors consider the full range of options when responding to you and your carers’ needs and goals.

The aim of the RAS is to ensure the services respond to you and your carers’ needs and support you in retaining or regaining skills that enable you to continue living independently in the community.

Some of these needs may include assistive technology, therapeutic interventions, community care services or other support organisations.

After an assessment has been completed you should be given a referral code/s which you need to access services. Alternatively, RAS can make a referral to a CHSP provider following a discussion about the availability of appropriate services and a discussion with you about your preferences.

The RAS team ensures your diverse needs are addressed through appropriate assessment, or can identify the need for other relevant assessments.

The service also provides care coordination if you have multiple providers or more complex needs.

Find out more about CHSP on page 21 or call My Aged Care on 1800 200 422 to request a RAS assessment.

RAS plans and coordinates exit from the CHSP and transfer to other appropriate service systems including Home Care Packages and/or residential care if required.

What services does RAS provide?

The RAS helps to identify you and your carers’ needs for support and your goals for greater independence and wellbeing. It provides in home, face to face assessments of new and existing clients/carers.

Referrals

You might like to have some support, a partner, relative or friend, present during the assessment. An interpreter can also be arranged.

To access basic Government funded in home support under the Commonwealth Home Support Programme (CHSP) you need to be assessed by a RAS.

How the assessment works

13WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au (RAS)ServiceAssessmentRegional

Regional Assessment Service (RAS)

Together with the assessor you will work out a Home Support Plan detailing your needs and goals, and what services are needed to achieve those.

An assessor from your local RAS will visit you for the assessment. They will ask you questions about your personal situation, health, and if you’re already receiving some support. The RAS assessment is a free service.

Referral code

If the ACAT considers you eligible for services, you will be given a referral code. The service provider of your choice will need this referral code to access your client record on My Aged Care and manage the referral. Make sure you ask for the referral code if you haven’t been given one.

You will be asked a series of questions to work out how much and what sort of help you require with daily and personal activities, to determine the best care option for your situation.

ACAT cannot make recommendations about individual homes or community services, they can provide you with information to assist you to make decisions.

Call My Aged Care on 1800 200 422 if you would like to organise an ACAT assessment.

Not satisfied with the ACAT?

If you have a complaint or are not satisfied with the assessment or recommendations, you should advise the person in charge of the ACAT. If you cannot reach an agreement, you can appeal the decision.

A member of your local ACAT will visit you in your home or in hospital to assess your needs.

The ACAT will discuss the result of its assessment with you and the options that would be most suitable, as well as what is available in your area.

With your approval, the ACAT will also contact your local doctor to gain more information on your medical history to assist with the assessment process.

The ACAT is staffed by doctors, nurses, social workers, occupational therapists and other health professionals.

If there is no package of the assessed level immediately available, you may be offered a package at a lower level or CHSP services to help you while you

You will be sent a letter by the ACAT explaining how you, or someone acting on your behalf, can appeal.

If you are no longer able to manage at home without basic assistance, the ACAT helps you, and your carers, determine what kind of care will best meet your needs.

Aged Care Assessment Team (ACAT)

If you are of non-English speaking background and require an interpreter, please advise the ACAT when making your appointment.

Whilewait.an

14 WESTERN AUSTRALIA 2022/23Aged Care Guide (ACAT)TeamAssessmentCareAged

This may be a Home Care Package (see page 26) provided to you in your own home or residential care in an aged care home (see page 59).

How the assessment works

There is no charge for the assessment as the ACAT is Government funded. Carers, relatives or close friends are encouraged to be involved in the discussion of your needs

15WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au Dedicated to Dementia

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17WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au

CareAgedMy

The service can help you find information about subsidised aged care options including the different types of Government funded services available, eligibility for those services, and the associated costs.

My Aged Care

My Aged Care is a Government operated website and contact centre for people who would like Government support to access in home support, community or residential care.

The service provider of your choice will need this referral code to access your information and manage the referral. They’ll be also able to access the funding allocated to you.

If you are not given a referral code make sure you ask for one so you can discuss your needs with your preferred service provider.

To assist you in your search, an independent information source like the Aged Care Guide publications and the linked AgedCareGuide.com.au website can help. These resources give a comprehensive overview of all care options and care providers available.

If you have been found eligible for a Home Care Package there may be a wait time before a suitable package becomes available.

Once you’ve been assessed and found eligible for services, whether they’re for a Home Care Package, Transition Care or to access a nursing home, you should be given a referral code.

The referral code is linked to the type of service you are eligible to access. If you need the support of multiple services, you will need multiple referral codes, one for each service.

You will receive a letter from My Aged Care to advise you when you have been allocated an available package.

Referral code

My Aged Care then assigns you with an Aged Care user ID and keeps a central client record which includes your assessed needs and the Government funded care services being provided. Visit myagedcare.gov.au or call 1800 200 422 for more information.

A provider won’t be able to start charging you fees until they begin delivering services to you or you have accepted a place in an aged care home.

To receive assistance, you, a family member, carer or client representative can register your details with My Aged Care so that you can be assessed to access any Government subsidised services.

In the meantime, you may be allocated an interim package at a lower level or choose to self-fund your supports.

SHOPPING RESPITE SUPERVISION MAINTENANCEHOMETRANSPORT MEDICATION SHOWER BASEDCENTRECARE Home Care f low chart Find providera ACAT Aged Care Assessment Team CHSP Commonwealth Home Support Programme HCP Home Care Packages RAS Regional AssessmentanyServiceSelectprovider You may be placed on a waitlist until a packageavailablebecomes At anytime! You can find someone to help you: Placement consultant Aged care advisor Social worker Case knowTheseplannerHospitalmanagerdischargeprofessionalsthesystemreally well and their help can make your search much easier. Other useful people: Financial advisor Health fund Veterans' Affairs Local council subsidisedGovernmentcare self-fundedhomecareOR orfamilyYourcarerYou Case manager, advisor or consultantplacement OR CHSP Entrylevel HCP 1, 2, 3, 4 complexMorecare RASACAT Contact My Aged Care 1800 200 422 WOUNDCAREDRESSING PERSONALHYGIENE DAY CARETHERAPY MEALS TRANSITIONCAREHEALTHALLIED Consult your Aged Care Guide for a list of choices for any of these options or visit AgedCareGuide.com.au In tomaycasesurgentyoubeableaccesscarebeforeaRASassessment Choose your preferredproviderapproved AGED CARE GUIDE18

Depending on your personal situation and the level of assistance you require, you may be entitled to some basic in home support or more intensive support through a Home Care Package. After a hospital stay, the Transition Care Program might be able to assist in your recovery and to return home. Or you may need to access respite care to give your carer a short break from the caring role.

StayINDEPENDENCEsociallyconnected and remain independent in your own home offer an extensive range of tailored home services.supportPlan? What's Your VILLAGE LIVING Live a vibrant village life in a convenient location. Beautiful gardens. Pet Friendly. BUILDING CONNECTIONS Connect with a lively community enjoy meals, activities, events &HomeCommunityRetiremententertainment.VillageCentreSupport 2 Memorial Avenue, Carlisle WA 6101 9470 1155 | www.hhcentre.orgcommunity@hhcentre.org How can we help you?

homeatSupport

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In home support

To assist with your care needs is a Government priority, so you can continue living in the comfort of your own home where possible.

Home care products and services range from assistance with daily chores to personal care, providing meals, transport assistance, as well as equipment such as a ramp, walking frame or shower rail to help you live

Support at home

To help you live independently in your own home and community for as long as possible, there are many home care products and services available.

There are a variety of support at home options available that can meet your specific needs.

Consumer Directed Care

All Home Care Packages are delivered on a CDC basis and the funding for a package is allocated directly to you instead of to the provider.

CDC allows you to determine how much involvement you wish to have when managing your package. It also allows for more transparency around how your package is funded and spent.

Consumer Directed Care (CDC) gives you and your carers greater say about the types of care services you receive and the delivery of those services.

homeatSupport

Providers are required to work in partnership with you to create a package of services that meets your goals and needs, and gives you the information you require.

This information should assist in choosing the best provider for you, as well as changing providers if you need.

The Government continues to significantly increase support for home and community based aged care with particular integrated packages available. Private businesses also offer home care services.

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All home care services you receive should include ongoing monitoring and reviews from the provider to make sure your package is meeting your needs.

For a life well lived Supporting you in your home Your local WA provider of community and home care services. A range of support available such as cleaning, personal care, nursing, gardening, companionship and transportation. juniper.org.au | 1300 313 000 | homecare@juniper.org.au

To determine if the CHSP is the right program for you, you will need to be assessed by a Regional Assessment Service (RAS). See page 13 for more information.

If you want to stay in your own home, but need some help with daily tasks or require entry level care, the CHSP may be able to help.

21WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au CHSP

If you have more complex needs, a Home Care Package may be a better option.

Contact My Aged Care on 1800 200 422 to find out how you can arrange a home support assessment.

Just Better Care supports older Australians to live independently and confidently within their own home and local community. Contact your friendly, local team today. Call 1300 587 823 | justbettercare.com participationCommunity Personalcare Travel transport& assistanceDomestic Overnightsupport Dementiasupport Post-hospitalsupportIn-homenursing forRespitecarers carePalliativesupport Whether it’s help with everyday tasks, or a Home Care Package, Just Better Care can deliver customised support that’s just for you. In-home, Social & Lifestyle Support Choose a Home Care Provider just for you - Scan our guide

You can access similar services to the CHSP, coordinated and tailored to meet your specific needs (see page 26 for more details).

Commonwealth Home Support Programme (CHSP)

The CHSP combines four Government funded home support programs into one streamlined and simplified program. They are: Home and Community Care (HACC) program; National Respite for Carer Program (NRCP); Day Therapy Centres (DTC) program; and the Assistance with Care and Housing for the Aged (ACHA) program.

22 WESTERN AUSTRALIA 2022/23Aged Care Guide Registered NDIS Provider

Home maintenance – minor general repair and care of your house or yard, for example, changing light bulbs or replacing tap washers

Food services – If you are finding it difficult to prepare meals, services may include providing meals at a community centre, help with shopping for food, preparing and storing food in your home, and delivering meals to your home.

Transport – help to get out and about for shopping or appointments Services provided at home may include:

If you are 65 years or older, or 50 years or older and identify as an Aboriginal and/or Torres Strait Islander person, are still living at home and need help to continue living independently, you or your carer could apply for home help services under the CHSP by contacting the My Aged Care contact centre on 1800 200 422.

Social support – social activities in a community-based group setting

Allied health support services – If you have particular health problems, for example with speech or walking, or need help with ongoing problems resulting from an accident or illness, you may be able to access allied health services such as physiotherapy, podiatry, speech therapy, occupational therapy and advice from a dietitian.

A local RAS assessor will look at your ability to cope with various activities in your daily living.

What types of services are provided?

ProgrammeSupportHomeCommonwealth

Home modification – minor installation of safety aids such as alarms, ramps and support rails in your home

Domestic assistance – household jobs such as cleaning, clothes washing and ironing

You will need a home support assessment to determine exactly what help you need at home.

The assessment will be done by a representative of the Regional Assessment Service (RAS).

Some CHSP services can be provided either at a community centre or in your home, such as:

What is CHSP?

Subsidised by the Australian Government, CHSP is an entry level home help program if you are mostly – but not completely – able to live and cope on your own, and don’t yet need higher levels of support at home. The program can also help your carer. If your carer needs to attend to everyday activities, the CHSP can arrange for someone to help you while they are away.

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Personal care – help with bathing, showering, dressing, or toileting

Nursing care – a qualified nurse comes to your home and may, for example, dress a wound or provide continence advice

Am I eligible?

Who is CHSP for?

CHSP services provided in the community may include:

Who pays for CHSP services?

CHSP is subsidised by the Government, however, there generally is still a fee for each service. You are encouraged to contribute towards the cost of your care if you are able to do so.

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considered to relieve an urgent need for care include nursing, personal care, meals and transport.

Together you will be able to work out what sort of help and how much help you need, and what it might cost. Go to page 13 to read more about RAS assessments.

CHSP

If you’re in a situation where you have an urgent need for home support services and your safety would be at risk if those needs are not immediately met, it may be possible to receive CHSP services before you have been assessed by a RAS.

Where some see lines on a face, we see a life well lived. Visit brightwatergroup.com or call 1300 223 968 today

This only happens in exceptional circumstances and is only for a limited time until an assessment can be organised to determine long term care Servicesoptions.generally

Urgent needs

It will depend on your personal circumstances whether you’ll be able to receive interim services before an assessment. Call the My Aged Care contact centre on 1800 200 422 to find out more.

How much you pay is discussed and agreed upon between you and your service provider. The rate is set before you begin receiving the relevant services.

CHSP

If you are receiving multiple services from one or more service providers and these services overlap, it may be possible to ‘bundle’ the cost for these services. Contact your service provider for specific costs.

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You can find CHSP funded services starting on page 140 of the directory section or online at AgedCareGuide.com.au.

The amount you contribute depends on the type and number of services you require and can differ from one service provider to the next. Some organisations may charge a set fee for their services, while others may ask for a voluntary donation, or charge a membership or subscription fee.

Pre-1 July 2015 HACC, NRCP, DTC and ACHA clients

If you accessed Home And Community Care (HACC), National Respite for Carers Programme (NRCP), Day Therapy Centres (DTC) or Assistance with Care and Housing for the Aged (ACHA) prior to 1 July 2015, you may retain access to these services or equivalent CHSP services until other suitable services become available, or until the service is no longer required.

• Nursing support

Services can be delivered hourly, overnight or 24 hour care, 7 days a Theweek.Carers is an Approved Commonwealth Home Care Package Provider, DVA Community Nursing and Veteran’s Home Care provider.

2 Level 2 supports people with low level care needs

With 30 years’ experience as an independent home care provider, we have provided peace of mind for hundreds of Perth families since 1989.

If you are receiving care services through the previous Community Aged Care Package, Extended Aged Care at Home or Extended Aged Care at Home Dementia packages, you will continue to receive these services, but they will have a different name.

A Home Care Package (HCP) provides services that will help you to remain at home for as long as possible, as well as giving you choice and flexibility in the way that the care and support is provided.

• Social Support

Once you have been allocated a HCP you can contact any preferred approved service provider to give you the care you need.

Some packages can be specifically for people who are e financially or socially disadvantaged, people with Y housing needs or at risk of homelessness, or for people who live in t rural, remote or isolated areas.

Home Care Packages

The Carers deliver:

We all work together to achieve your best outcome for you.

T: 08 9331 5866 E: homecare@thecarers.com.auW:thecarers.com.au

• Personal Care

The hours of care are increased at each level of care; more hours of care and services are delivered under Home Care Package Level 4 compared to Level 1.

The same type of care and services are provided under each HCP level, however, the amount of funding is different depending on what package is allocated to you.

Choosing the right Home Care service provider to support you to remain living at home is easier than you think.

• Respite

• Meals and shopping

• Housekeeping Services

• Case Management

Our friendly team of staff will answer any queries and will assist you through the maze of home care services available to you.

There are four types of packages delivering different levels of care:

The ACAT assesses the types of care needs you may require. Someone eligible for Levels 3 and 4 HCPs would be eligible for higher levels of residential care if they were to apply for it.

Support care services

1 Level 1 supports people with basic care needs

Types of packages available

• Dementia Care

Our committed team of Care Support staff will provide your services on a specific day and at a time suitable to you.

• Transport to appointments

4 Level 4 supports people with high level care needs

There are four different levels of packages to support people with varying care needs, ranging from Level 1 support, if you have basic care needs, to Level 4, which can support you if you have high level care needs.

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The HCP is allocated to you personally, which gives you more control over the services you receive and who delivers those services.

Package supplements are available with any of the four levels of Home Care Packages to help with the cost of meeting specific care needs. For example the Z Dementia Supplement is for people with dementia and the R Veterans’ Supplement for veterans with an accepted mental health condition.

3 Level 3 supports people with intermediate care needs

Package supplements

27WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au Specialising in Community, Home Care and Home Care Packages mhi.org.au Ph: 08 9725 119info@mhi.org.au4699SouthWesternHighway, Glen Iris WA 6230 Morrissey is a local independent not for profit organisation, governed by a voluntary board. Employing local people to deliver quality services within the Greater Bunbury Region, for over 35 years. An organisation you can trust and rely on. Offering freedom and flexibility to live your life, how you choose, and services tailored to suit you and your Carer’s support needs • Embracing independence and wellness • Specialising in dementia support • Social and community participation • Carer Respite No administration fees, 100% of package funds utilised to tailor services how you choose. Fully dedicated Client Liaison for one point contact. Purpose built respite centre for overnight, extended and cottage respite services.

Call our friendly team on: (08) 9427 7500 or email us: homecare@my exhealth.com.au my home care NAVIGATING HOME CARE SERVICES We can assist and advise you with information and personal support to make decisions and navigate your journey through accessing and implementing funded or private services. We are here to help and can o er advice on: Accessing My Aged Care Applying for government funding to support your needs How an ACAT assessment can be arranged at home How to choose a home care package provider Accessing home care and nursing services for DVA Veterans What additional services DVA Veterans are eligible for What your options are with managing your NDIS fund What help you can receive on discharge from a hospital stay Private services available - from gardening to complex nursing care Client directed care for a person living with Dementia and their carer or family Clinical nursing services at home, from health checks to complex nursing care Social support and respite for socially isolated clients and carers Care assisted travel services If you require a group information session at your local organisation, residential village, health centre or would like a private visit in your home to discuss your options please get in contact with our friendly Home Care team today. Do you nd accessing and navigating My Aged Care and Home Care Packages confusing and overwhelming? Are you looking for expert advice on disability, private or aged care services? 28

Using the package money as a source of income for the Purchaseconsumeroffood, except for enteral feeding requirements

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Your provider coordinates the care and services to support you at home and these are agreed between you and your provider. Services may include: Personal assistance with bathing or showering, personal hygiene and grooming, dressing, toileting, and mobility

Providing mobility equipment such as crutches, walking frames, wheelchairs and mechanical devices for lifting, bed rail slide sheets and pressure relieving mattresses, and assistance in using those aids

Paying for accommodation such as assistance with home purchase, mortgage payments or rent

Home Care Services We Offer Approved Provider Home Care Packages Private Care 24 Hour Care at Home Personal & Respite Care Nursing & Palliative Care Dementia Care Medication Support Social Support & Meal Preparation Domestic Assistance & Transport Home and Garden ProvidersMaintenancefor DVA, Veteran Community Nursing, Veteran Home Care Health Organisations Local Government Agencies Commonwealth Funded Agencies Member LASA (Leading Aged Service Australia) When care is needed, continue living at home with our support. 24 hours a day (08) 9385 5100 / 0447 468 176 support@carenet.net.auwww.carenet.net.au

Encouragement to take part in social and community activities that promote and protect your lifestyle, interests and wellbeing

Services / items not provided?

For a list of HCP providers, see pages 140 –148

Home Care Package services are based on your individual needs.

Nursing services, including dressing wounds by providing bandages, dressings and skin emollients, as well as continence management and assistance in using continence aids and appliances

such as preparing meals or having meals delivered, assistance with using eating utensils and assistance with actual feeding, and providing enteral feeding formula

What services are provided?

Modifications to the home, like installing safety aids such as alarms, ramps and support rails as well as advising on areas of the home that pose safety risks and suggesting solutions to mitigate those risks

Assistance with communication, including assistance to address difficulties arising from impaired hearing, sight or speech, or lack of common language. This can also include assistance with the fitting of sensory communication aids, checking hearing aid batteries and assistance in using the telephone

Home maintenance for care of your house or garden

The following services or items are not included in a package in any of the four levels of home care:

Transport and assistance for appointments or social activities

Domestic assistance for household jobs like cleaning, clothes washing and Foodironingservices

PackagesCareHome

Your care provider will apply for these subsidies and ensure you meet the eligibility criteria.

Some providers might cater for people with a certain g cultural background or have staff that speak a foreign language.

Assistance in taking your medications

To receive a Home Care Package you will need to be assessed by an Aged Care Assessment Team (ACAT).

front of the queue and a package is assigned to you, you can begin to receive care from the provider of your choice.

They will identify the right services for your needs and the level of care you require.

Are you eligible?

Your place in the queue will be determined by your personal needs and circumstances and the time you have been waiting for care since your Whenassessment.youreachthe

A member of the service, which may include a doctor, nurse, social worker, and/or other health professional, will meet with you to assess your care needs and how well you are managing at home.

An organisation that has been approved by the Government to provide aged care services is called an approved provider.

Payment of fees or charges for other types of care funded, or jointly funded, by the Australian Government Home modifications or capital items that are not related to the consumer’s care needs

Travel and accommodation for holidays

Payment for services and items covered by the Medicare Benefits Schedule or the Pharmaceutical Benefits Scheme Gambling activities

The ACAT helps you, and your carer, determine what kind of care will best meet your needs when you are no longer able to manage on your own.

You can request an extension, for example if you have trouble finding a service provider, but if you haven’t started receiving care within 84 days, the package will return to the queue and be assigned to the next person in line.

The ACAT will give you a letter stating the types of subsidised services you have been approved for and might also put you in contact with organisations in your area that can deliver these services.

Approved providers

For more details about ACAT go to page 14 or call 1800 200 422 to organise an assessment.

You have 56 days from the date you were assigned a package to find a provider and commence services.

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Cost of entertainment activities, such as club memberships and tickets to sporting events

Priority

Access to Home Care Packages is managed through a national pool of all available packages. After approval for a HCP you will be placed in a ‘queue’ until a suitable package becomes available. This may take a number of weeks or even months.

PackagesCareHome

Enjoy life at home a little longer

31

alzheimerswa.org.au Call us today! 1300 66 77 88 We understand that everyone experiences the effects of dementia differently Since everyone’s needs are different, we work with you to develop your own personalised home care program to meet your individual needs. Our personal Home Care Packages deliver a range of services that will support you in your home and help you achieve greater independence. Services include: » Personal care » In-home or out of home respite (day or overnight) » Transport » Cleaning » Shopping » Cooking » Men’s Shed » Medication support » Home maintenance » Social support groups » Day centres » Occupational therapy » Physiotherapy » Nursing care » Other support services

How much involvement the service provider will have in managing and coordinating your services When your services are delivered

This agreement is made between you and your provider and covers information such as the care and services you will receive and how much they will cost.

An approved provider can manage your care, liaise with you about your preferences, requirements and care plan but it doesn’t have to be the provider delivering your care.

Home Care Package Daily subsidy amount Annual amount

Level 1 $ 25.15 $ 9,179.75

Level 3 $ 96.27 $ 35,138.55

Your provider will work with you to develop a care or service plan that is based on your needs.

How much will it cost?

The Government contributes the following amounts to each person receiving a Home Care Package (1 July 2022 rates):

Level 2 $ 44.24 $ 16,147.60

This amount may be supplemented with an additional payment for people with higher care and specialised support needs such as a Dementia, Veterans’ or Housing supplement.

Rates are reviewed generally in March and September each year in line with changes to the Age Pension. This applies to each person receiving a Home Care Package, even if you are part of a couple.

It is important to know that even though a HCP can only be managed by an approved provider, the care can be delivered by any provider, even one that is not supported by the Government. This gives you more choice as to who delivers your care.

Level 4 $ 145.94 $ 53,268.10

Any exit amount the provider will charge to cover administrative cost if you decide to take your package elsewhere or cease care

Depending on the Home Care Package level you are eligible for, the Government pays your approved provider a subsidy toward the cost of your care. This amount is calculated daily and paid monthly to the provider.

Home Care Agreement

PackagesCareHome

The care plan you agree to should include: The exact types of services you will receive Who will provide which services

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The Government covers most of the cost of care but your provider may ask you to contribute towards the cost of delivering your services, if you can afford to do so.

The Government will pay your approved provider your allocated funding so they can pay the carers and any other bills.

Welcome to Nazareth Care

Geraldton

When you enter a Nazareth House, you enter a unique world of warmth and belonging.

Our residential aged care homes offer: ● Permanent and respite care ● Individual care plans, unique to the needs of each resident ● Clinical, social, emotional & spiritual support ● Dedicated memory support units ● Mass held daily & regular services for other denominations ● Our sisters are always available to assist with palliative care Book your tour today! Call 08 9923 5000 admissions.aus@nazarethcare.com Nazareth House Geraldton 17 Crowtherton Street Bluff Point WA 6530 Aged care from the heart Our Values: Love Compassion Patience Respect Justice Hospitality

At Nazareth Care, we have been providing residential aged care to the community for over one hundred years. Driven by the mission of the Sisters of Nazareth, we understand the needs of the elderly – to be respected, treated with dignity and cared for with comfort and love.

Our sisters live on-site at every Nazareth House; they work together with our experienced team to deliver exceptional care for all our residents and support to their families. We provide consistency of care with a team focus to support care needs, lifestyle and wellbeing.

After commencement of your package, you will receive a monthly statement of income, expenditure and the balance of funds enabling you to see how the money is being spent.

As of 1 July 2022 the Age Pension amount is $900.80 per fortnight for a single person.

However, the maximum amount you can be asked to pay over the maximum basic daily fee for a HCP, is up to 50 percent of your income exceeding the maximum base rate of the Age Pension.

If you have an income of more than $56,295.20 per year, you will pay an income tested care fee on a sliding scale up to a total of $11,759.74 per However,annum.no one will pay more than $70,558.66 in an income tested care fee over their lifetime (July 2022 rates).

How much you will pay

There may be additional benefits available depending on your personal circumstances, contact My Aged Care on 1800 200 422 for more details.

Any Government funding you receive will be paid directly to the provider who can spend the funds on the items you both agreed to in the Home Care Agreement.

How much extra depends on your income and unavoidable expenses, such as pharmaceutical bills, rent, utilities and other living expenses.

Or $987.60 with the included Maximum Pension Supplement and Energy Supplement.

If your income is higher than the Age Pension you may be required to pay extra for your care.

Level 3 $ 10.97 $ 153.58

Level 1 $ 10.08 $ 141.12

PackagesCareHome

Level 4 $ 11.26 $ 157.64

A provider may charge the maximum basic daily fee for a Home Care Package depending on what level you have been given. Maximum fees for each level currently are (July 2022 rates):

You will only pay an income tested care fee if you can afford to do so. Your income assessment will determine if you can afford to contribute towards the cost of your care.

Home Care Package Maximum basic daily fee Fortnight amount

Level 2 $ 10.66 $ 149.24

You can negotiate with your provider on the costs of the services and care you Thesereceive.costs will be agreed upon and fixed in your agreement before you receive any aged care services. This is your legal agreement with your service provider.

No full pensioner will pay an income tested care fee and no part pensioner will pay an income tested care fee greater than $5,879.85 per annum (1 July 2022 rates).

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It evaluates these services against the set Aged Care Quality Standards.

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HCPs are portable which means that if you are moving to a different area or if you’re not happy with a provider’s services, you can simply take your package and any remaining funds with you to a new provider.

Exit fees may vary between providers and the amount should be clearly stated in the Home Care Agreement between you and the provider.

Exit fees

Your assets, including the family home, are excluded from the means testing arrangements for home care.

PackagesCareHome

If you decide to change providers, the provider may charge you an exit fee to cover any administrative cost, which will be deducted from any unspent funds.

This is the amount that is ‘left over’ in your HCP budget and it will move with you to a new provider.

Quality and complaints

The Australian Aged Care Quality and Safety Commission is responsible for the review of aged care services including Government subsidised home care services.

If you no longer require your HCP, these unspent funds will be returned to the Government.

As an independent body, the Commission manages the accreditation of residential aged care services and the quality review of home care services across Australia.

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If the matter is not resolved you can make a complaint to the Aged Care Quality and Safety Commission on 1800 951 822 or visit agedcarequality.gov.au

Your rights

PackagesCareHome

The Commission is committed to promoting continuous improvement of aged care and ensures that quality and other reporting by service providers is streamlined while supporting accountability information and confidence for consumers.

If you feel you are not being heard or need help to address the issue, you can contact an aged care advocacy service to help you.

If you are concerned about the care or services you are receiving, it is recommended that you first try to resolve any issues with your service provider.

No matter who you are, where you live, or the types of care you need, you have rights related to your home care that should be respected by Youproviders.havearight to: be treated and accepted as an individual, and to have your individual preferences respected be treated with dignity, with your privacy respected receive care that is respectful of you, and your family and home receive care without being obliged to feel grateful to those providing the care

If you think your rights are not being respected you should talk to your provider about your concerns. If this does not solve the issue you can contact the Aged Care Quality and Safety Commission.

PackagesCareHome

Choose to self-manage with HomeMade, and you’ll pay a low-rate management cost of just 15%. It means you could get up to double the hours of support compared to some other providers. To find out more, scan this QR code or visit homemadesupport.com.au Alternatively, you can call one of our friendly team on 1300 655 688. Your self-managementproviderHomeapprovedCarePackageforgenuine With a managementlow-ratecost of just 15%

full and effective use of all human, legal and consumer rights, including the right to freedom of speech regarding your care have access to advocates and other avenues of redress be treated without exploitation, abuse, discrimination, harassment or neglect.

36 WESTERN AUSTRALIA 2022/23Aged Care Guide

Under the Consumer Directed Care principles you also have the right to: set your own goals for your supports determine the ongoing level of involvement and control you have over your home care make decisions in relation to your care maintain your independence as much as possible choose the care and services that best meet your goals and assessed needs, within the limits of the resources available have choice and flexibility in the way the care and services are provided in your home participate in making decisions that affect you have your representative - family member or close friendparticipate in decisions relating to your care if you request it or need support to make decisions

These rights mean you can live the life you want to live for as long as possible.

Self-managing

Additionally, people who self-manage their care can cut down on the administration costs and case management fees that they would normally have to pay. This means more of your package funding can go towards the care and services you require.

As a consumer, you have every right to exercise that freedom to self manage your package.

When you self-manage your HCP, you get to choose an approved provider, pick and manage your support workers, decide when you want to receive these services and negotiate how much you pay for the provided services.

Looking for independent advice? Talk to a real person who can help now 08 8121 3715 Home Care Options ~ Retirement Living Options ~ Residential Aged Care

Some people who self-manage their own package find they have more choice and control over their HCP than before.

Self-managing your HCP

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The person who knows best about you and your needs, is you. After making decisions for yourself throughout your adult life, it makes sense that you would want to maintain that control by self-managing your Home Care Package (HCP).

You may decide to organise and manage the coordination of your own supports in your package rather than utilise a case manager that would commonly deal with your package on your behalf and direct the care and support you receive.

Choose supportindependentyourworkers

Chooseserviceswhichyouneed from the wide range people offer through the website.

Choose with confidence knowing all workers have the relevant Police and reference checks.

Do you have a Home Care Package?

so you’ll always know who’s coming into your home.

Choose when you receiveservicesthose so you can fit support around your schedule.

To learn more about the benefits of self-managing and how to get started, scan the QR code or visit mable.com.au

Better still, you could get up to double the hours of care by self-managing. With Mable, you’re able to:

38

By choosing to self-manage, you can join the many thousands of older Aussies using the Mable website to connect directly with independent support workers.

For instance, if you have been diagnosed with dementia, it may not be the best option for you. However, you can ask your partner or loved one to self-manage your package on your behalf.

Maybe this is more cost effective for you or there is a waitlist for the Government service you are trying to access.

Your provider has an obligation to provide you with all the information you need to successfully self-manage your HCP and support you through the self-managing process.

Private home care organisations provide a wide variety of services including Registered Nurses for complex care needs and carers for companionship, personal care, housekeeping, cooking, and outings.

There is no limit to the number of hours of care provided each week and you can generally increase or decrease the time as your requirements change. With an agreed notice period, you are not required to pay for shifts you do not require.

Rather than a Government funded service, you may choose a private home care provider and pay for services out of your own pocket.

It is important to keep in mind that some providers may have policies around self-management, so you should definitely shop around and enquire with providers about how they support clients who wish to self manage their package.

This means you can set boundaries and expectations with your provider on what they should be covering and what tasks you will be organising. When considering self-management of your package, you need to consider whether you have the time and energy to undertake this role.

While private home care may seem expensive, you may find that it is more cost effective than other institutional alternatives. There is a wide variety in the level of quality and cost of home care companies.

Private home care

39WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au carehomePrivate

They may also provide other types of staff, such as advisors, assistants, dietitians, drivers, personal trainers, physiotherapists, and occupational therapists.

Choosing to self-manage your own package doesn’t mean you are doing this all by yourself either. The provider you choose will assist you in receiving the correct care and services.

Private home care services are arranged directly between you and the service provider. You pay for all the services provided and there is no Government subsidy.

You will work in partnership with your provider to decide how involved you want to be when it comes to managing your care.

Working in partnership

Phone : (08) 9492 8920

South of the River

In-Home Aged Care Specialists

Email : adminsouth@comfortkeepers.com.au Web : www.comfortkeepers.com.au

Live your life the way you want to live.

We take care of you in every way. Personal care, meal prep, laundry, light housekeeping, grocery shopping, transportation. The list is endless. And to make things even easier we have a

In-Home

North of the River

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range of Government funded packages that make in-home care and support affordable for everybody.

Phone : (08) 9315 2200

40

Stay at home with

One of our Comfort Keepers team members will give you all the help and advice you and your family need to ensure you stay safe and comfortable at home.

If you want to stay at home and need a little help to do the things you want to do call us today.

Comfort Keepers specialise in in-homecare for seniors providing a range of support services that are designed to help you live the life you want to live in the comfort of your own home.

Aged Care Specialists Staying at home is easy with WA’s most trusted partner in Home Care.

Do they service your area?

Do they provide documents about financial arrangements before service begins?

Do the owners / operators have experience in home care?

Do they have a Service Agreement? It is important so that there’s no misunderstanding about the service and cost.

Does the company provide worker’s compensation for employees?

Do you get to decide what times and days suit your needs?

Is it independent or part of a franchise?

Is there a criminal background check performed prior to employment with an agency?

What is the minimum shift length?

When looking into home care services, here are some things to investigate and ask the provider you are considering:

Do they have male/female workers and can they cater for specific cultural backgrounds?

Is there a professional staff member, such as a Registered Nurse, who liaises with you to create a plan that meets your needs?

Who is the organisation’s main contact for you?

Are they flexible? After all, it is all about you.

Is it possible to interview potential carers and make a selection after those interviews?

How do they determine appropriate staff for your needs? If a company asks where you live then offers you staff before even hearing about your needs, you can be reasonably assured they allocate based on location as a priority.

Do you meet a Manager / Owner and then never hear from them again?

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You’ll find a list of In Home Care service providers from page 152 in this Guide or visit AgedCareGuide.com.au to find providers servicing your location.

Who will be working in your home? Will there be regular staff providing continuity of care or do they change shifts around?

This is important so that you are not responsible for any injuries that occur on the job.

What additional support is offered within the cost of your care? For example, are they available 24-hours a day, seven days a week?

Does the company have appropriate insurance?

Is the company Australian owned?

What are their recruitment processes?

Does the company comply with Australian Tax Law, for example does it charge GST appropriately?

Centre Based Respite Care (CBRC) can provide respite services to carers, offering individualised social and recreational activities.

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Access to respite care is based on priority and need. For respite care in your home or in a day care centre, the respite service provider or the Carer Gateway will assess whether you and your carer are eligible.

The amount of care you receive will depend on your needs and the availability of respite care services.

Trained respite workers often undertake client assessments. Need based programs are then developed with you and your carer to help enhance your quality of life.

Respite care offers the opportunity for both you and your carer to take a break. This may be for a few hours, a day, a night or a few weeks. Respite care is provided by residential aged care homes and by community care services under the Carer Gateway.

Community based respite services charge fees according to the type of service being used and your ability to pay.

Through CBRC, you can also attend day programs which may include excursions, outdoor/indoor activities, or holiday programs.

Centre Based Respite Care

Accommodation and services include: day care centres that provide respite for a half or full day; in home respite services, including overnight, home and personal care aactivityservices;programs;breakawayfrom

Taking some time off from caring is crucial and known as ‘respite’. Respite can be provided in your own home, a community setting or an aged care home.

home with a support worker; respite for carers of people with dementia and challenging behaviours; respite in an aged care home or overnight in a community setting; and respite for employed carers and for carers seeking to return to work.

Cost

Read more about accessing respite in an aged care home on page 80.

For more information contact the Carer Gateway on 1800 422 737. Your call will automatically be directed to your nearest State or Territory provider.

There is no charge for assistance provided by Carer Gateway, however, individual service fees may apply.

A well earned rest

homeatRespite

Personal care services may include: help with showering and dressing assistance with eating and eating aids  managing incontinence

To help improve your independence and confidence at the end of a hospital stay, the Transition Care Program provides short term support and assistance.

Low intensity therapy services may include:  counselling and social work  occupational dietetics therapy

Aged care homes offering transition care beds are listed in the residential aged care tables from page 117.

transport to appointments help with mobility and communication

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careTransition

Regaining your independence

The Transition Care Program is goal oriented, time-limited and therapy focused care which can be delivered in your own home or in a home-like ‘live-in’ setting, which may be an aged care home. To be eligible for transition care, you must be an in patient of a hospital and have been assessed by the Aged Care Assessment Team (ACAT). Transition care can be provided for a period of up to 12 weeks, with a possibility to extend to 18 weeks if assessed as requiring an extra period of therapeutic care. Seven weeks is the expected average period of support.

You may be charged a contribution fee to cover the cost of your transition care. Talk to your provider about what fees apply and how much you need to Forpay.transition care received in your own home, the maximum amount is currently $11.26 per day (1 July 2022 rates), which is 17.5 percent of the single Age Pension.

speech podiatryphysiotherapytherapy

Services

Transition care is delivered by approved providers who will offer a package of services including a range of low intensity therapy services and nursing support and/or personal care services.

Access to transition care is offered on a needs basis and not on your ability to pay fees. Talk to your hospital social worker or discharge planner to find out more about how to access the transition care program.

Fees

For care delivered in a ‘live-in’ setting, such as a residential aged care facility, the maximum amount you can be asked to pay is $54.69 per day, or 85 percent of the single Age Pension (1 July 2022 rates).

You do need an assessment done by the Aged Care Assessment Team (ACAT), which and is only valid for six months.

You may be required to pay a small negotiated fee for services, however, if you are unable to pay you may not be refused access to DTC services.

A team of professionals will provide the service, which could involve activities and exercises that will benefit your mobility or could result in home modifications to make everyday tasks more manageable.

You may need to pay a small fee, although you won’t have to pay an accommodation payment if you receive STRC in a nursing home setting.

If you find yourself in need of therapy services like those listed, you will need to find out if you’re eligible via a RAS assessment.

DTC can assist to either recover or maintain a level of independence. Generally, the DTC will develop an agreed care plan for you and this may include recommendations for therapy and referrals to other service providers where necessary.

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Day Therapy Centres (DTC) offer services to older people living in the community and residents of Government funded aged care homes.

Read more about ACAT on page 14 or call My Aged Care on 1800 200 422.

Call My Aged Care on 1800 200 422 for an assessment, ask for a referral code, and then choose the DTC you want.

carerestorativeFlexible Day Therapy Centres

There are more than 140 Day Therapy Centres Australia-wide offering: physiotherapy social work occupational therapy preventative and/or personal therapies speech therapy transport to and from the DTC podiatry food at the DTC diversional therapy and many other services

You’ll find a list of DTC on page 154 of this Guide.

To help regain your independence if you have not been admitted to hospital, the Government has introduced a flexible care option.

Services can be delivered at your home, in a nursing home or a combination of both.

CentresTherapyDay

You may benefit from the Short Term Restorative Care (STRC) program if you have been sick or had a fall and your mobility is temporarily impaired. The program focuses on regaining wellbeing over a short period of time, with a maximum of eight weeks of support, to reverse or slow functional decline in older people.

Flexible restorative care

If you are having a hard time doing the regular household chores, struggling to get in and out of the shower or bath safely, or if you just can’t manage the gardening or household maintenance, then the Veterans’ Home Care (VHC) program could organise people to help you.

If you have specific medical care needs or need more intensive assistance, a nurse from the Community Nursing program may be able to help you stay in your own home for longer. Services may include medication management, wound care or hygiene assistance.

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This could be your GP, a treating doctor in hospital, a hospital discharge planner or a VHC assessment agency.

supportVeterans’

Call the Veterans’ Home Care Assessment Agency on 1300 550 450 to find out what support services are available to you and how you can access them.

If you are a veteran, war widow or widower, you may be in line to receive extra help in your home from the Department of Veterans’ Affairs.

The VHC program offers a range of services including domestic assistance, personal care, safety related home and garden maintenance, or respite care in your own home or residential care facility.

Veterans’ support

To receive these services, you need to be referred for an assessment by an appropriate health professional.

For a list of CBC services, see pages 153 –154.

Transport associated with getting to and from the centre as well as for outings/excursions/day trips

Allied health services

The centres may also focus on health and wellbeing by providing daily exercise programs and access to allied health needs such as diversional therapy, occupational therapy, access to podiatry, and physiotherapy.

types of CBC services offered by some providers across Australia may include:

CareBasedCentre

Ensure you enquire about the fees and charges involved before using CBC services.

CBC fees and charges may vary from centre-to-centre, with some CBCs charging a daily fee to cover everything from transport to group excursions/outings, and meals or light refreshments.

Interactive activities at these centres may include arts and craft, cooking, history, gardening, self help, and mutual problem solving.

Group excursions/outings conducted by centre staff but held away from the centre

Overnight care

Light refreshments as well as meals

The programs organised by CBC service providers aim to provide you with companionship and entertainment, while enhancing your quality of life and stimulating you emotionally, mentally and physically.

Social support provided in a group setting through structured and diversionary activities

46 WESTERN AUSTRALIA 2022/23Aged Care Guide

Some centres may provide meals and a range of other services such as hairdressing, social support or continence and toileting support.

Centre Based Care (CBC) offers care in a ‘centre’ setting and may include structured group activities designed to develop, maintain or support the capacity for independent living and social interaction.

Centre Based Care services

There are various, individualised CBC services offered to you, as well as your Somecarers.ofthe

What can I expect from CBC?

Types of CBC services available include day care, dementia day care, overnight respite, dementia group, social group, and respite care.

CBC provides the perfect setting to meet new people, and feel connected and engaged with your local community.

Respite for carers

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Although light physical activity can help improve your mobility and remain independent, some people also find comfort and assistance in mobility equipment or aids which aim to help them live more satisfying and productive lives.

Some of the equipment available includes:

Improve access and safety at home

Creating a safe living space is critical to keeping your independence and preventing injuries.

Assistive technology options

These are reportedly the top mobility problems experienced by older people and a major cause of injury and death.

Keeping mobile can give you the opportunity to maintain independence in order to fulfil daily tasks and live happily in your own home.

Even with grab rails, stairs can present a significant falling hazard. Non-slip strips can help make stairs safer to go up and down or consider having a stair lift installed

Inadequate lighting can also contribute to falls or injury so install brighter light bulbs where needed and make sure stairways and narrow hallways are properly lit

There are several different types of mobility aids available which can help you maintain independence and safety, assist in walking and moving about, help you with personal care, and make it easier for you to remain socially active, maintaining your quality of life.

Mobility aids can assist you

Repair or remove tripping hazards such as loose carpet, slippery throw rugs or floorboards that stick up

Muscle weakness, joint problems, pain, disease and neurological difficulties can also contribute to mobility problems.

The changes that occur with ageing can lead to problems with mobility, such as unsteadiness while walking, difficulty getting in and out of a chair, or falls.

Remove clutter around the home to reduce the risk of tripping over

You can improve the safety of your home by making some basic changes.

Examples of some easy changes you can make at home include:

Install grab bars and hand rails to help you get down the stairs safely or step in and out of the shower or bathtub without injuring yourself

Personal alarms that can detect falls, call for help in an emergency or have a GPS tracker can be used to help you feel safe and secure

Mobility aids – Aids which can help to prevent falls including walking sticks or frames, wheelie walkers, manual and motorised wheelchairs and scooters

49WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au technologyAssistive

Other gadgets that have hit the market that may be beneficial are assistive technologies and voice and activated functions to control devices around the home as well as being able to monitor daily routines.

There are a number of gadgets, devices and technologies that can help older Australians keep their independence and make life much simpler around the home.

Home safety – Some of the aids which can assist you around the house during day-to-day living may include handrails, ramps, tap turners, non-slip mats, easy-grip utensils, and easy-pour kettles

technologyAssistive

50 WESTERN AUSTRALIA 2022/23Aged Care Guide

Smartwatches can also offer similar safety functions, having the potential to help in your daily life in a variety of different ways, from instant calls and messaging, to an abundance of applications that can help with things such as medication reminders and GPS tracking.

Personal care – Including shower stools or chairs, shower hoses, bath seats and boards, over-toilet frames, commodes, urinals, continence pads and supplies, aids to assist with dressing or to manage medications

Technology

These might include safety devices or personal alert systems, these devices allow you to call for help by alerting family or emergency services if you fall or become unwell and are especially handy for people who live alone or go long periods without social interaction.

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technologyAssistive

Assistive technology solutions

To remain independent and in good health, it’s important that you can look after yourself, move, eat and drink well, stay connected, and have fun.

Assistive technology can help you prepare your own meals independently, communicate and stay connected, move around your home and community, manage your personal care, use technology, participate in sport and recreational activities, and undertake daily tasks safely.

They can support your assistive technology choices through information and advice, allied health support as well as help with grants to get access to a range of technology items including emergency call systems, wheelchairs and scooters, kitchen and bathroom equipment, hoists and transfer aids, vehicle modifications, smart home technology, and much more.

With over 11,000 assistive technology products on the market, it can be difficult to know what the best solutions for your needs are.

Through an online National Equipment Database (NED), you can search over 11,000 assistive technology products Australia-wide, including supplier details and product specifications. Find out more at askned.com.au.

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Independent Living Centres (ILCs) are information resource centres, located in every State and Territory, that display a range of products and equipment to assist with daily living activities.

Fortunately, there are a range of assistive technology solutions that can support you to achieve all of this.

As you age, your calorie intake will decrease. This can be a bit difficult because you still need to maintain the same amount of nutrients, if not increase them.

Good nutrients can reduce the risk of developing a lot of diseases and illnesses, like weakening muscles and bones, or chronic health problems, such as high blood pressure, diabetes, high cholesterol, or osteoporosis.

Changes in your diet for optimum nutrients

These types of foods are rich in vitamins, minerals, proteins, carbohydrates and fats that are vital to an ageing body.

Making the right food choices doesn’t mean you can’t still indulge and enjoy your favourite treats. It’s all about balance.

Fibre is another essential for older people in maintaining a healthy digestive system, which is also beneficial to good cholesterol levels.

Minimising salt intake and reducing processed food is important. Junk food generally has a lot of calories but no nutritional value. Keeping hydrated by drinking enough water is also vital to a healthy body.

The best option for reaching optimum nutrition goals is to create an action plan for healthy eating. Consult your doctor or dietitian to organise the best fit for you.

Food and your body

Taste and smell can also decrease as you age, so to counterbalance that you need more flavourful food or pleasant smelling food to increase your appetite.

However, never substitute supplements for food, they should only be used to assist.

Maintaining a healthy body is all about making good choices, such as being active and eating healthy, which also assists with living independently for longer.

Poor nutrition can result in weight loss or weight gain, and impact the security of your immune system making the likelihood of catching illnesses, like the flu, more common.

Good nutrition is important at any age but it becomes even more important as you get older.

Eating nutrient-rich foods could include vegetables and fruits, beans, lentils, nuts and seeds, low-fat dairy, and lean meat.

If you aren’t getting enough vitamins from your food, it may be worth talking to your doctor about adding specific supplements into your diet to help you get to the levels you need.

The importance of nutrition

Nutrition

52 WESTERN AUSTRALIA 2022/23Aged Care Guide

Food is such an important part of the human experience, but it can be harder to continue enjoying food when your body doesn’t process what you enjoy the same way it did when you were younger.

Food is a huge source of fuel for the body to keep it moving and energised, it’s important to, fill the tank, with what your body needs.

Since your immune system already weakens as you age, it’s important to put as many preventative measures in place as possible.

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Understanding and managing continence problems

Drink six to eight glasses of fluid a day, as shying away from drinking to try to stop bladder control issues can actually exacerbate the problem. Make sure there’s enough fibre in your diet and limit tea, coffee and alcohol. Take your time to empty your bladder properly, don’t strain or go to the toilet ‘just in Incorporatingcase’.exercise in your daily routine can have a good effect on your bowel movements and strengthen your pelvic floor.

Create good habits

It’s important to keep good bladder and bowel habits to reduce the risk of incontinence. The Continence Foundation of Australia recommends making changes to your diet and lifestyle that can make all the difference in managing your incontinence.

While incontinence can appear at any stage of your life, the risk of developing incontinence is more increased in older people. Generally, incontinence is linked to other health conditions, such as dementia, diabetes, heart conditions, or prostate problems.

What is incontinence?

Whilst incontinence affects people of all ages and genders, it is more common in women, with studies showing 80 percent of people with urinary incontinence are women, and problems become more common as you age.

Continence

If you have either, you should talk to your doctor for professional advice on how to manage the condition.

The good news about incontinence is that, in most cases, it can be either cured or better managed so it doesn’t disrupt your everyday life.

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The pelvic floor muscles support the bladder and bowel and play an important role in bladder and bowel control.

There are two types of continence problems: Urinary incontinence, which can appear in different levels of severity, for instance, it could involve ‘leaking’ when you laugh, sneeze, or cough, or it could mean complete loss of control over your bladder Faecal incontinence, referring to bowel leakage or involuntary bowel movements but may also include excessive wind or straining

With one in four Australians experiencing bladder and/or bowel control problems, incontinence is nothing to be ashamed of.

Where to get help?

If you’re experiencing bladder or bowel control issues it’s important to have a continence assessment to rule out any underlying medical problems.

Common problems include leakage from the bladder and/or bowel, urgency, waking frequently at night to pass urine, and constipation.

If you receive support through the Commonwealth Home Support Programme (CHSP), you can access continence advisory services, or if you have a Home Care Package (HCP), you may be able to receive funding from the Government for incontinence aids.

Speak to your GP or call the National Continence Helpline on 1800 330 066 for more information.

Products for incontinence

Scan QR code to start shopping Visit store.independenceaustralia.com or call 1300 788 855 Not everything you need is available from your local retailer. Don’t settle for what’s just on the shelf. Get the right fit with sizes from XS to 3XL, Junior to Adult, Unisex to Male or Female, boxers to full briefs, King Single to King size. Everyday continence products available in more sizes and fits for your loved ones. XSXXXL

They can provide information and advice, connect you to a wide range of professionals who can help with continence management and help you understand what different continence aids and subsidies may be available to you.

Continence

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There are a lot of products available these days that can help with managing your incontinence, no matter the severity. These products include disposable or reusable pads and pants, mattress and chair protectors, catheters, and more. Most of these incontinence aids can be found in supermarkets and pharmacies for purchase.

Additionally, the Government’s Continence Aids Payment Scheme (CAPS) is available to people with permanent or severe incontinence. You cannot access CAPS if you receive a Home Care Package. Visit the Department of Health website at health.gov.au for more information.

If you need extra assistance, you can engage the help of a continence nurse advisor, who can discuss your needs and help you find products that will best manage your incontinence.

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Residential Aged Care with 24/7 Registered Nurses on site

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TO BOOK A TOUR TODAY CALL 6280 1900 OR VISIT ORYXCOMMUNITIES.COM

vibrant community and place to call home with built-in 24/7 support tailored to cater to every need.

Dynamic lifestyle program available daily

Residential Aged Care with 24/7 Registered Nurses on site

Consult your Aged Care Guide for a list of choices for any of these options or visit AgedCareGuide.com.au If your situation is urgent then the ACAT will assess you as quickly possibleas subsidisedGovernmenthome agedself-fundedcarehomeOR Self supportedfunded accommodation Eligible subsidisedfor residential aged carePackagesHomeRecommendCare Contact My Aged Care 1800 200 422 At anytime! You can find someone to help you: Placement consultant Aged care advisor Social worker Case knowTheseplannerHospitalmanagerdischargeprofessionalsthesystemreally well and their help can make your search much easier. Other useful people: Financial advisor Health fund Veterans’ Affairs Local council ACAT Aged Care Assessment Team Residential Care Remember it takes anything from a few weeks up to more than a few months to find the care home that suits you orfamilyYourcarerYou Case manager, advisor or consultantplacement OR f low chart ACAT • RESIDENTIAL AGED CARE FACILITY • NURSING HOME  • CARE HOME • RETIREMENT LIVING WITH IN-HOME SUPPORT • SUPPORTED RESIDENTIAL SERVICES • SUPPORTED ACCOMMODATION • CARE COMMUNITIES AGED CARE GUIDE58

If you are unable to continue living independently at home, you may choose to move into an aged care home.

is the term most commonly used, but you may also find this type of accommodation referred to as nursing home, aged care facility, residential aged care, or high and low care facility. All of these terms can be used interchangeably to describe the same type of living arrangement. Entry into a Government funded aged care home requires approval by an Aged Care Assessment Team (ACAT).

Where do I start?

Aged care homes

homescareAged

For more informaton please call (08) 9438 5500 E: admin.assist@Carinyacare.com.au CARE SERVICES Let Our Family Care for Your Family Members Carinya Care is family owned and operated; we understand the importance of family. You will never be a number to us. Located in the leafy riverside suburb of Bicton, Carinya Care offers: • Permanent Residential Care • Residential Respite, including Secure Dementia • Fresh Chef Prepared Meals • Delightfully Landscaped Garden areas

There are also non Government funded aged care homes which are called supported or assisted living complexes. These do not require an ACAT or Government approval.

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You can also contact My Aged Care directly or a representative, like a family member or friend, can do this on your behalf. Call 1800 200 422 to organise an ACAT assessment. See page 14 for information about ACAT.

The Australian Government regulates and funds the provision of aged care in ‘AgedAustralia.carehome’

If you, or someone close to you, feel you are in need of some form of residential care, you can speak with your doctor, who can make initial contact with My Aged Care.

Regis difference. At Regis, we believe a good life is built on great relationships.

every day WA Aged Care Homes Regis Bunbury Regis Como Regis Embleton Regis Greenmount Regis Nedlands Regis North Fremantle Regis Port Coogee Regis Weston Regis Woodlands WA Other Services Regis RegisRetirementHollywoodVillageDayTherapy Centre RegisNedlandsHealth and Wellness Centre Port Coogee SCAN LEARNTOMORE 60

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to us today

why we’ve been nurturing trusted connections with our employees, clients, residents and their families for nearly 30 years.

Finding the smile in

Through

That’s

our range of tailored aged care services, we are committed to helping people realise their wellbeing goals and lead meaningful lives. We focus on every person as an individual so we can provide the best possible care and help them find the smile in every day.

Talk and the

discover

Additional services as appropriate to individual care needs where a fee may applygoodsinclude:toassist with toileting and continence aids therapy services such as speech therapy, podiatry, occupational, recreational and physiotherapy registered nurses to assess, plan and manage care, including complex pain or wound management, palliative care program, special feeding, dialysis and oxygen therapy

The next step

Homes and their services

homescareAged

After being approved by an ACAT for Government funded residential care, you may begin looking for your future home. You can do this yourself or you can hire a placement consultant who can make the job much easier for you.

It is also recommended that you visit as many homes as possible, just as you would when buying or renting a house. This will enable you to gauge the feel and culture of the home.

For people with dementia, it is important to ask a home whether it offers separate or secure dementia specific units or wings. Some nursing homes may have a secure garden area specifically designed for people with dementia, which is generally attached to the secure dementia unit.

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It is important to know and understand the types of homes available in your area as this may affect the cost and services you receive.

Aged care homes provide accommodation ranging from single rooms with ensuites to rooms with shared bathroom facilities. They must provide specified care and services to all residents at no additional cost.

Services that must be provided at no additional charge for all residents who need them, irrespective of their level of care needs, include: basic accommodation related services such as beds, mattresses, linen, bedside lockers and chairs general laundry and cleaning services maintenance of buildings and grounds utilities such as electricity and water the provision of staff continuously on call to provide emergency assistance assistance with personal care such as bathing, going to the toilet, eating and dressing assistance with mobility and communication assistance in obtaining specialised therapy services, or a health practitioner service meals, including special diets toiletry goods such as towels, washers, soap and toilet paper support for people with cognitive impairment like dementia social and recreational activities rehabilitation support

There are homes that cater to a specific cultural and linguistic group or may offer culturally appropriate services. See pages 149 –151 for a list of culturally appropriate care homes and services g

homescareAged

It monitors residential aged care services to ensure their compliance with the accreditation standards.

The Aged Care Quality and Safety Commission is responsible for the review of aged care homes.

Pets can help lessen feelings of loneliness and isolation, and some homes are happy to accommodate you and your pet.

Accreditation and certification

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All Government funded care homes must meet required accreditation standards and demonstrate continuous improvement with regard to the quality of care and services provided to residents.

You can ask the provider for the accreditation status of the home or access reports and find information about the process on the Commission’s

The standards that must be met cover areas such as management, staffing, health and personal care, resident lifestyle, living environment, catering, cleaning, continuous improvement, and safety and security.

Some nursing homes even have live-in pets. You’ll find these C listed in the directory section of this guide, starting on page 117

Consumer dignity and choice

Feedback and complaints

homescareAged

The Aged Care Quality Standards measure quality in aged care and have a strong focus on helping consumers to make informed decisions about aged care services.

Services and supports for daily living

Human Organisationalresourcesgovernance

Ongoing assessment and planning with consumers

Each of the standards looks at three key aspects:

What is the outcome for the consumer

What are the organisational requirements to show that the standard has been met

Quality standards

What are the expectations of the organisation

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They give consumers confidence that aged care providers will work in partnership with them and their families to deliver care that supports their health, wellbeing and quality of life.

The new Quality Standards include the following focus areas:

Personal care and clinical care

Organisation’s service environment

All Government funded aged care homes and home care services are measured against these standards, and organisations must be able to provide evidence of their compliance and performance with the Quality Standards.

2. be treated with dignity and respect;

9. your independence;

6. access all information about yourself, including information about your rights, care and services;

Supporting the Aged Care Quality Standards is a single Charter of Aged Care Rights, protecting the rights of consumers receiving aged care services and their right to be properly looked after, treated well and given high quality care and services.

3. have your identity, culture and diversity valued and supported;

You or your representative will be asked to sign the Charter to acknowledge that your provider has given you information about your rights in relation to the aged care service under the Charter.

4. live without abuse and neglect;

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7. have control over and make choices about your care and personal and social life, including where the choices involve personal risk;

8. have control over, and make decisions about, the personal aspects of your daily life, financial affairs and possessions;

13. personal privacy and to have your personal information protected;

14. exercise your rights without it adversely affecting the way you are treated.

Charter of Rights

The Charter covers 14 fundamental protections stating all older Australians receiving any type of Government funded aged care supports have the right

All aged care providers have to provide a personally signed copy of the Charter of Rights to every one of their residents or care recipients.

5. be informed about your care and services in a way you understand;

This partnership between the provider and consumer needs to work in order for the eight areas to succeed.

10. be listened to and understood;

12. complain free from reprisal and to have your complaints dealt with fairly and promptly;

homescareAged

1. to:Safe and high quality care and services;

11. have a person of your choice, including an aged care advocate, support you or speak on your behalf;

Call the Aged Care Quality and Safety Commission on 1800 951 822 or visit agedcarequality.gov.au for more information.

As a consumer, you have the option of signing the Charter of Aged Care Rights, however, even if you choose not to sign the document you can still access care and services.

Marine Views Cottesloe sets a new benchmark in residential aged care and specialised care. Situated in Perth’s premium coastal suburb, the contemporary home offers 128 stylish suites. Offering personalised care and a host of onsite amenities, Marine Views Cottesloe residents enjoy a sophisticated and comfortable home overlooking the iconic Cottesloe beach.

RiverSea Mosman Park is an award-winning home that provides specialised care for residents living with memory loss, including dementia. The home is recognised as a leader in the provision of family-centred care. With a home like environment that is secure, residents are free to explore the amenities and gardens of the facility, providing a sense of independence.

Pairing thoughtfully crafted architecture with beautifully curated Waterfrontinteriors,Cottesloe offers an unrivalled opportunity for luxury ofmodernlocationsuperblyaandcombinedarchitecturalretirementbeachfrontliving.Ourteamhavetheirinspirationexperiencetoproducebeautifulbuildingthatfitsitscoastalanddeliversstylewitharangeformsandmaterials.

Shine is a community based activities.andexerciseofCottesloecarertransportdomesticrangehome.independentpeopledesignedagedprovidernot-for-profitofhome-basedcareservicestosupporttoremainintheirShineoffersaofservicesincludingsupport,servicesandsupport.Ourcentreisthehubourorganisationhostingandartclassesavarietyofsocial

For more information about any of our communities, contact us on 08 6458 7500 or welcome@curtinheritage.com.au curtinheritage.com.au

Continue a life well lived with Curtin Heritage Living.

We are proud of the heritage and reputation we have in the local community and equally proud of the quality of services we provide to our community members. Welcome to Curtin Heritage Living.

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AEGI-0199 Aegis offers premium quality aged care and the very best in living environment and services. Above all, it’s our people who make the difference. Our staff are chosen for their compassion and empathy for the dear residents in their care. Welcome to aegis aged care, your new home where we care for you like family. To start a conversation or book a private viewing, please call 6254 8211. Or email: admissions@aegiscare.com.au www.aegiscare.com.au At aegis aged care, we care like family. From Alkimos in the north to Busselton in the south.

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If the matter is not resolved, you can then make complaints to the Aged Care Quality and Safety Commission on 1800 951 822 or visit agedcarequality.gov.au .

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Daily care fee

Anyone can make a complaint about anything that may constitute a breach of the service provider’s responsibilities to past or present residents.

Complaints

Aged care homes charge a range of fees to cover the cost of care, accommodation and living expenses, and these can vary enormously between facilities, and from resident to resident.

Both your income and financial assets affect your entitlements. The income and asset tests are combined, to ensure a consistent fees policy.

Understanding the rules and seeking specialist advice from an aged care financial advisor to minimise costs is recommended. See page 99 for more information on financial advice.

Costs for residential care

This will address the issue of asset rich, income poor residents paying for all of their accommodation and nothing for care, and the income rich, asset poor residents paying for their care but not for accommodation.

In addition, the daily fee contributes to the costs for personal care, including assistance with daily living such as bathing, dressing and toileting, assistance with mobility aids, therapy, and certain medical and pharmaceutical services.

If you have concerns or are unhappy about the standard of care you are receiving, you or your representatives are strongly encouraged to firstly take all complaints to the facility management for resolution. It’s always best to address concerns rather than leaving it to escalate. If you don’t feel comfortable to deal with it yourself, you can ask an advocacy service to help you.

The cost of care is divided into three parts – daily care fees, accommodation payments and a means tested care fee.

homescareAged

The maximum Basic Daily Fee for all permanent residents who enter an aged care home is 85 percent of the maximum base rate of the Age Pension for a single person.

As a resident in an aged care home you are asked to pay a daily fee as a contribution towards the cost of care and living expenses, such as meals and refreshments, cleaning, laundry, heating and cooling, as well as social activities.

This is the same amount you will be charged if you’re staying in a nursing home for a temporary stay as a respite resident. It is generally adjusted each March and September at the same time as the Age Pension.

homescareAged

Not everyone pays an accommodation payment. It depends on the value of your assets and income at the time of entry into care.

If you have more than $52,500 in assets and income, you can be asked to pay an accommodation payment, but you must be left with at least $52,500 in assets after your payment (rates as at 1 July 2022).

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If you do receive income other than your pension, you will be assessed by Centrelink, or Veterans’ Affairs if you are a veteran, to determine how much extra you can be asked to pay as an income tested fee.

If you were a permanent resident in an aged care home, prior to 20 March 2008, you will continue to be subject to the pre 20 March 2008 rules governing the Basic Daily Fee unless you are discharged from permanent aged care for a continuous 28 days.

Depending on your income and level of care, you may also be asked to pay an income tested fee as part of the daily fees. However, this does not apply to respite residents in aged care.

44 John Street, contactus@midnurse.com.au Midland WA 6056 9274 3157 • Large home with 110 beds, with single and twin share accommodation • Secure living environment available for consumers that require a higher level of support • Specialise in high care for both respite and permanent consumers, supporting complex care needs, including those living with dementia • Both pre-planned and short notice respite care on offer • Continuity of care with dedicated and qualified staff and specialist services • Nursing care 24 hours per day and a lifestyle program 7 days a week • Qualified chefs providing fresh food prepared on-site for all meals Midland Nursing Home has provided aged care services that are consumer-directed for over 45 years in a safe, encouraging and welcoming home that is surrounded by established gardens in the Swan Valley.

As of 1 July 2022, the maximum Basic Daily Fee is $54.69 per day for all full pensioners and some part pensioners.

Accommodation payments are different from daily care fees. They are used by the aged care home as capital funding to improve the quality of the buildings and services they provide.

Accommodation payments

How much will I pay?

Even when the value of your former home is included as an assessable asset, its value will be capped at $178,839.20 (July 2022 prices). It is only

This contribution amount can fluctuate depending on if your income or assets change.

If you can afford to, you will pay a basic fee of up to 85 percent of the maximum base rate of the Age Pension for a single person, a means tested (your income and assets combined) contribution to your accommodation, and a means tested contribution to your care.

There are annual and lifetime caps on the means tested care fee. There is an annual cap of $29,399.40 that will apply to your means tested contribution to your care costs, together with a lifetime cap of $70,558.66 (1 July 2022 rates).

The maximum means tested contribution will be allocated toward your accommodation payment until the full cost is paid and then toward your care fee.

The family home will continue to be exempt from the aged care assets test if occupied by a spouse or other protected person.

Looking for independent advice? Talk to a real person who can help now 08 8121 3715 Home Care Options ~ Retirement Living Options ~ Residential Aged Care

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The means tested care fee is an extra contribution on top of the other residential aged care payments, and the amount can differ from person to Theperson.means tested care fee will incorporate your financial assets and your income, and then determine how much you will be contributing to the cost of your personal and clinical care services.

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Depending on your personal financial situation, you may not have to pay this contribution towards the cost of your care.

Any income tested contributions you may have made as a recipient of Home Care Packages will be taken into account in calculating lifetime care expenditure.

Means tested care fee

Refundable Accommodation Deposit (RAD)

You have a choice of three options, however, if you start with one option and change your mind, you have up to 28 days from the date you move into the care home to decide how you wish to pay.

The MPIR is set by the Government and is updated every three months –as of 1 July 2022, it is 5.00 percent.

explainedDAPandRAD

The balance of the deposit is guaranteed to be refunded when you leave the home, but only after any amounts which have been used to pay for agreed services have been deducted.

To calculate the daily payment equivalent of the refundable deposit, the RAD is multiplied by the Maximum Permissible Interest Rate (MPIR) and divided by 365 days.

Payment Option 1:

Payment Option 3: Combination payment of RAD and DAP

422 or Centrelink on 13 23 00, or discuss with a placement consultant or financial advisor.

Payment Option 2:

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Choose how you pay

This is a single payment made to the care home and works similar to an interest-free loan.

In this option, you pay a periodic payment (usually on a monthly basis) for your accommodation; it is calculated based on the daily rate of the RAD.

(Balance of price x MPIR) / 365 = ($400,000 - $200,000) x 5.0% / 365 = $27.39 per day (MPIR from 1 July 2022).

When moving into an aged care home, if you have the capacity to contribute to the cost of your accommodation, you can now choose how you pay for it.

Or use our easy to use fee estimator calculator Foragedcareguide.com.au/nursing-home-fee-estimatoronfurtherinformation,callMyAgedCareon1800200

These periodical payments are not refunded when you leave the home.

Disclaimer - This information is a summary of the main provisions relating to aged care costs and while care has been taken to ensure that it is current on date of publication, it should not be taken as an authoritative source. Please phone 1800 200 422 for more complete, up-to-date information.

The daily payment amount must be equivalent to the refundable deposit amount and is the maximum you can be charged per day for the room.

Daily Accommodation Payment (DAP)

If you wish you can also choose to pay a combination of both a RAD and a DAP. For example, let’s assume the RAD is $400,000 but you want to only pay half of a deposit ($200,000) and the other as a UseDAP.this formula to calculate the DAP:

Healthy ageing: Creating the environments and opportunities that enable people to be and do what they value throughout their lives – World Health Organization. We agree. Mercy Health provides people with the places and the choices to support healthy ageing. We do so in the spirit of the Sisters of Mercy, who have always sought to care for the whole person – body, mind and soul. We promote healthy ageing at our five aged care homes and two retirement villages in Western Australia. You can find them here: Find out more about healthy ageing. Call 1300 253 314 or visit mercyhealth.com.au/healthyageing Retirement Aged care – Carlisle – Claremont – Edgewater – Halls Head – Lesmurdie 69

Healthy Ageing with Mercy Health

It is recommended that you visit as many homes as possible, just as you would when buying or renting a house. This will allow you to get a feel for the culture of the home and its surroundings.

If you are unable to move into a home straight away, you will be given seven days after you have agreed to accept the place to move in. This is called pre-entry leave.

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It is important to know and understand the types of homes that are available in your area because this may affect the cost and services you receive.

What happens when a vacancy occurs?

Applying to a home

Some aged care homes may have wait lists and the length of these varies between homes. If your situation is urgent, please inform the staff at the home.

for nursing homes, decide what features are important to you. Are you looking for an extra service facility, a specific cultural environment or a facility with pets?

The person in charge at the aged care home will either ring you, your carer or family directly, or phone the social worker if you are in hospital. You may be asked to make a decision within hours because there are usually other people also waiting. You, or the relevant hospital worker, will need to arrange for your transfer to the home as soon as is practicable.

Waiting for residential care

You can also use residential respite as a way of finding out about the quality of care at a nursing home before deciding if the home is a good place for you to move into.

You can do this yourself or you can hire a placement consultant to do this for Whenyou.searching

As soon as you have been approved by an Aged Care Assessment Team (ACAT) for Government funded residential care, you can begin looking for your future home.

When you have narrowed down which homes would suit your needs and wants, it is best to apply to a number of homes to increase your chances of finding a place quickly.

Aged care homes cannot predict or know when a vacancy will occur, so it is important to keep in regular contact with the aged care homes to ensure they are aware you are still interested in admission to their home.

If you’ve engaged the services of a placement consultant they will monitor vacancies for you.

Are there keypad locks on the doors or are CCTV cameras installed?

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It is not acceptable to be charged any fees, or be expected to make any donation, before you formally accept a place in an aged care home.

Deciding on a home

If you are looking to move into a home with your spouse, is this provision available?

Are clothes laundered on or off site?

Be aware that if you move into an aged care home that’s not your first choice, your priority on the waiting list of your preferred home will drop.

Is the home clean, fresh and in good repair?

How many staff work at the home and what is the night time ratio of staff to residents?

From the date of acceptance you may be charged for your care and be eligible to receive financial assistance from the Government.

Are the staff warm and friendly? You want to be able to feel at ease and comfortable in communicating with the staff.

There are a number of things to consider when deciding which aged care home will best suit your needs.

Does the room have access to a private phone line, internet connection or pay TV?

Are the floor coverings clean and fresh, or is there an odour throughout the home?

homeaonDeciding

Do they offer single rooms with ensuite?

What personal items and furnishings can you bring into the home, and what provisions are there for storage of personal items?

The following is a brief checklist:

Inspect the kitchen if possible, and find out if meals are cooked on site or are delivered.

Are the meals flexible and will they meet your special requirements?

Be sure to enquire about the range of activities available and entertainment programs. These are vital for your ongoing wellbeing. Equally beneficial are outdoor areas or gardens; if relevant, check whether they are secure.

Is the home secure, particularly at night?

Does the home have the provision for you to age in place and remain as your care needs increase?

Are there spaces for you to meet with family and friends and to celebrate special events?

Is the room temperature comfortable for you, and are you able to control your own room temperature?

If you like pets, find out if the home is pet friendly and either has pets at the home or a visiting pet program.

Other services you may be looking for include a hairdressing salon, on site café, a chapel or provision for church services.

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What can you bring with you?

During the assessment a staff member will gather information including medical conditions, family history, food preferences, social and recreational likes and dislikes, and interests.

Personal items

Having personal belongings around you may help you to feel at home in your new environment.

It is important that you bring all prescription medication you’re currently taking with you on admission. Care staff will manage and administer the medication to ensure safe and quality use of your medicines.

Mobility and wheelchairs

Continence aids

Residents can bring with them their preferred electrical and electronic items. Each item will be checked, tested and tagged for use.

Bring enough clothing to allow for items being washed as it might take a couple of days before clean laundry is returned to you. Make sure your clothes are machine washable and labelled with your full name.

Medication

Some people may like to bring family photographs, their favourite films, books, music or other treasured items.

This information will be used to create a care plan. The care plan is updated regularly and you can request to see a copy at any time. Family members and carers are welcome to assist in identifying social and care needs.

Clothing

The process of moving in is often referred to as the ‘admission process’ and starts with an initial introduction, orientation and assessment.

Radios, TVs, computers, digital clocks

Wheelchairs, scooters, walking frames, and other mobility aids will be assessed to ensure that these are appropriate to your current situation.

The maintenance and upkeep of scooters and wheelchairs is your responsibility.

Residents with higher level care needs who require products for the management of incontinence will have these provided by the aged care home. Other residents may be required to purchase these items.

Moving into a home

Your aged care home will already have most of the furniture and furnishings, such as beds, chairs, wardrobe, curtains and floor coverings, so it may be helpful to directly ask the home what you can bring with you.

Multiple activities

You can continue to enjoy your usual activities outside the nursing home, such as meeting friends in your favourite coffee shop.

Family and friends

Find out prior to moving what extra personal belongings you can bring.

livingDaily

As well as adjusting to new people, there may be some changes to your daily routines, such as slightly different meal and shower times.

Your family and friends are always encouraged to visit and many nursing homes also have special areas available for private functions. This means you can still hold special events for family and friends.

While most homes do not allow residents to have their personal pets, many homes now have ‘live-in’ animals such as cats, dogs and birds. Some nursing homes also arrange for a variety of animals to visit.

Partners and pets

Some homes offer rooms so couples can continue living together even if they have different care and support needs.

However, the choice is yours as to how social you want to be. You can choose to be social in the communal areas and spend time with other residents or simply find a quiet corner or remain in your room.

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Daily living in a nursing home

Moving house is often stressful and it may take time to settle into your new environment. Here’s what you can expect from life in a nursing home.

Chances are you’ve moved from living in a house on your own or with a partner, so you’ll need to get used to a few more people being around.

While areas such as the dining room and lounge are communal, your room is your own. Nursing homes positively encourage you to bring personal items for your room, such as pictures and smaller pieces of furniture.

If you are thinking about moving into a nursing home you’re likely to experience a massive range of emotions, varying from relief and excitement to uncertainty and apprehension.

Social aspects and routines

Nursing homes offer many activities such as exercise classes, religious services, bingo, arts and craft, concerts and outings. It doesn’t mean you have to take part, you still decide.

Many nursing homes have strong links to the local community. You can choose to get involved with activities such as meeting local school children or people from other groups.

Generally life in a nursing home will be easier for you, and many residents have reported they actually enjoy an enhanced quality of life and improved social life.

Living in a nursing home will be different and it may take a while for you to settle into your new life.

It’s your home

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Moving into a residential care home doesn’t have to mean leaving behind the daily activity, caring conversations, and community you love. Our safe, established facilities and caring staff are here to make you or your loved one feel at home throughout Perth and regional WA. Specialist care since 1966 For more information contact us today on 1300 669 189. Residential care homes Rossmoyne Margaret Hubery House Shelley Joseph Cooke House Success Frank Prendergast House Forrestfield Jeremiah Donovan House West Leederville Villa Pelletier East Fremantle Southern Plus East Fremantle Broome Germanus Kent House Kalgoorlie Victoria Park Nursing Home & Hostel Respite Centres Forrestfield Donovan Respite Centre Hilton Tony Quinlan Respite Centre scrosswa.org.au Retirement Living | Home Care | Respite | Residential Care Mental Health and Disability 76

The Resident Agreement is a legal agreement between you and your aged care home.

Before you move in, an aged care home will offer you a Resident Agreement to sign, which may cover things like the services you will receive, the fees to be paid and the rights and responsibilities you have as a resident of the home.

Resident Agreement

While there is no time limit for signing the Resident Agreement, it is in your best interest to finalise the Resident Agreement as soon as you can, as it covers your rights and responsibilities. Since the Resident Agreement is a legally binding document, it’s important you understand everything in the document before you sign it.

You will need to let your aged care home know straight away, in writing. You will still need to pay your care fees and charges for care you’ve received during the 14 days.

Can I withdraw from the Resident Agreement?

Should you change your mind, you can withdraw from the Resident Agreement within 14 days of signing.

AgreementResident

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If you understand your agreement and want to sign it, but are physically unable to, you can ask someone with the legal authority to sign on your behalf, such as someone who holds Power of Attorney for you.

Changes can only be made to the agreement if both you and your aged care home agree.

Your Resident Agreement should include the following: the policies and practices used to set your fees and charges; the level of daily fee you’ll be asked to pay; any extra services you’ve agreed to receive, and their costs; any circumstances where you might be asked to leave and how the aged care home will help you find somewhere more appropriate; your rights and responsibilities as a resident in your new aged care home; your aged care home’s responsibilities to you as a resident; how the aged care home will deal with any complaints you, your carer, friends or family may make; and any other matters agreed between you and the aged care home’s manager, within the requirements of the Aged Care Act 1997.

Signing the agreement

If you have any questions, you should ask your new aged care home. It’s their responsibility to make sure the agreement offered to you is clear. You can also ask your family, friends, carer or a legal practitioner to help you understand the terms of your agreement.

If you choose to enter into a Resident Agreement, you don’t have to sign it at the time it is offered. You may want to take time to ask your friends, family, carer, financial advisor or legal practitioner for help to go through the agreement, although you don’t have to.

The highest standard of care means standing beside you. With the considered and empathetic way that we work, we’re here to support your life being lived your way. The way we structure your care is based on . . . you. Your needs come first. It’s about the lifestyle you want and the home life you want to have. With 24 hours of assistance available, you can continue to live life your way.

Sunshine

Gwen Hardie

Aged Care (Albany WA)

McKeown Aged Care (Albany WA)

Valencia

Aged Care Home Dryandra Aged KellerberrinCare Parklands Aged Care (Urangan Qld) ROSHANACAREGROUP 78

Your life, lived your way

Annie Bryson

Park Aged Care (Lesmurdie WA)

For more details email: info@roshana.com.au 21 Teddington Road, Burswood WA 6100 www.roshana.com.au

We have aged care homes across Western Australia and one facility in Queensland. The choice of our Roshana locations always comes down to the surrounding community and accessibility of nature. That’s why we have places in Lesmurdie, Carmel, Albany, and Kellerberrin; and our Queensland facility is located in Urangan close to the coastal city of Hervey Bay. They all offer a unique natural landscape and a welcoming community that simply feels like home.

At Roshana Care Group, we have options for high care, low care, dementia specific care, and respite. For us, it’s all about delivering the highest standard of care with empathy and respect. It’s your home and our nursing staff and care workers are part of the team who make it the comfortable home environment you’re looking for.

“Your supported”life,

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When you have received approval by the ACAT, you may apply directly to the aged care facility for respite.

You will need to book this respite in advance, although in the case of emergencies, it can be organised quite quickly.

The cost for respite in a Government funded aged care home is the same Basic Daily Fee as for a permanent resident of the home. This amount is currently $54.69 per day (July 2022 rates), which is the equivalent of 85 percent of the single maximum base rate of the Age Pension, regardless of whether you are a pensioner or not.

There is no income and assets test or additional accommodation charge to access respite in an aged care home. This only applies to permanent residents of an aged care home. For respite in an ‘extra services’ home you may be asked to pay an extra fee to cover the cost of the higher standard of Forservices.moreinformation

about respite options and how to access them, contact the Carer Gateway on 1800 422 737.

A booking fee may also be charged to assist in securing a place. This is a pre-payment of respite care fees, not an additional payment, and it cannot be more than a full week’s fee or 25 percent of the entire stay’s fee, whichever amount is the lowest.

Go to page 42 to read about respite options in your own home or community.

Cost

Although residential aged care homes are allocated respite places, they are not required to keep these solely available for respite provision.

Access to respite care is based on eligibility and need.

Usually, you may have up to 63 days of Government funded respite care in any financial year, and it may be possible to extend the care period by up to 21 days at a time, if deemed necessary by the ACAT.

Residential respite

Taking a break

Taking some time off from caring is crucial and known as ‘respite’. Respite care offers the opportunity for both you and your carer to take a break. This may be for a few hours, a day, a night or a few weeks.

You can also use residential respite as a way of finding out about the quality of care at a nursing home before deciding if the home is a good place for you to permanently move into.

To receive respite care in an aged care home, you require an assessment by an Aged Care Assessment Team (ACAT), except in emergencies. See page 14 for more information about ACAT.

respiteResidential

Extra services

Aged care homes that offer extra services are listed in the residential table starting on page 117.

Other providers may offer extra services as an optional package that you can choose or cancel at any time.

Some aged care homes provide ‘extra services’, such as a higher standard of accommodation, increased entertainment options, and more diverse food choices.

Services delivered and cost may vary between providers and they should be outlined in your Resident Agreement.

In this case, switching from general residency to extra service residence within the same home, does not change the accommodation payment you have already agreed to when entering the home and the provider cannot charge a new or additional accommodation payment.

Additional services

Some providers may offer rooms with a non-optional extra service package. You can only take up the room if you agree to and pay for the extra services offered.

Extra service fees are set by the provider and approved by the Australian Government. This is an additional charge on top of the basic daily care fee, accommodation payment, and any means tested fee.

Fees

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All people in aged care homes have the option to purchase additional services, such as entertainment or lifestyle choices, for an extra fee. Providers can not charge additional service fees for anything that is part of the normal operation of the nursing home and you have to agree to these charges before they are delivered.

‘Extra service’ only refers to the standard of accommodation, meals, food, and entertainment, and not to the level of care which is legislated to be of a high standard across all aged care homes.

Extra service homes have approval from the Australian Government to offer these additional hotel type services and they come at an additional cost to the resident.

In some cases, the whole of the home is ‘extra service’, while in others, a distinct part of that home, such as a separate building, wing or unit, is dedicated to extra services. Some of the extra services you might be offered include: A bigger room internet daily newspaper satellite TV phone choice of meals selection of beverages including wines, beer, and spirits special therapies such as massage or aromatherapy leisure/entertainment facilities

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Aged care checklist

Are there secure and interesting outdoor areas?

Is the provider for-profit or not-for-profit, church or charity based?

Are residents and their families encouraged to have input into services offered and the quality of care?

Are there spaces and activities to support people living with special needs, such as dementia?

Do the residents appear clean and neat?

The facility

Does the staff provide clear answers to your questions?

Does the home look and smell fresh and clean, and is it in good repair?

What is the mood of interaction between staff and residents?

Is there good and clear signage throughout the facility?

Is the inside temperature comfortable?

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Can you stay in the facility if your needs change?

When trying to decide which aged care home or service best suits your needs, a checklist is an excellent evaluation method.

The staff

The provider

Are the staff friendly and welcoming?

Do staff look like they take their time with residents to give them personal attention?

You may want to consider a short-term respite stay at the home. That way you can experience what it is like to live in the facility before you make the final decision as to whether it is a place you would like to move into Belowpermanently.areanumber of questions to ask the provider when assessing the suitability of an aged care home, supported living facility or other service, to assist you in making your decision.

Does the home meet safety regulations?

Do the owners/directors of the company have a health and/or aged care background?

What is the ratio of nurses/care workers to residents on weekdays, weekends, and at night-time?

Take note of your first impressions when you first call the nursing home or service. Are staff friendly and accommodating to answering your questions? When considering a nursing home, ask to tour the facility and speak to people already living in the care home. You may know someone who lives there or has a loved one at the facility. Ask them about their experience.

When was the last time a complaint was made to the provider, what about, and how was it dealt with?

Are the carpets and floor coverings clean?

checklistcareAged

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Health and personal care

Can you negotiate on the fees and how they are paid?

Financial

Are menus flexible and able to meet special requirements?

Does the room have an ensuite or are the bathrooms shared?

How does the facility deal with end-of-life/palliative care?

Are there easily accessible alarm buttons in the room and how many?

What other services, such as speech therapy and occupational therapy, are available on site?

How is the heating/cooling controlled?

Is there access to a private phone line, internet connection, or pay TV?

Are there provisions for married couples?

Is it a single or shared room?

What personal effects and furnishings can you bring to the home?

Does the facility have pets on site or offer a pet visitation program?

Are meals cooked on site or delivered?

Is there a dietitian or nutritionist as part of the care team?

How is the room allocation determined?

What are my payment options?

Are any provisions, such as continence pads, rationed?

What types of individual and group activities are offered and how often?

Can family and friends take part in activities?

Are staff respecting resident’s privacy – do they knock before entering a resident’s room?

Are there provisions for safe storage of personal items?

What is the breakdown of the payable fees?

Are there areas for families and friends to meet and celebrate special events?

Are there activities that include cultural and spiritual preferences?

How do staff administer and monitor residents’ medicine intake?

The room

Are there any activities organised together with the local Whatcommunity?specialevents are celebrated?

Is the room you’re shown the actual room you’ll be moving into or is it for display only?

Is there a GP on site or can you continue to see a physician of your choice?

How are medical emergencies handled?

Day to day living

Does the facility have a wellness program?

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servicesCultural

Enable residents to observe religious, spiritual, cultural and personally significant events

Facilities with clusters for CALD older people generally consist of three or more residents from a similar background and staff who speak their Clusterlanguage.facilities

Partners in Culturally Appropriate Care (PICAC) is a national initiative, funded by the Australian Government, designed to improve aged care service delivery for older people from CALD communities.

Partners in Culturally Appropriate Care

Meeting the needs of the nation’s older people from CALD backgrounds has been a growing focus of the Australian Government.

Cluster facilities

There are also culturally specific aged care facilities that have formally entered into a contract with the Australian Government to, wherever possible, meet the needs of a specific cultural group.

This transition can become more challenging for older people from culturally and linguistically diverse (CALD) backgrounds requiring access to residential and community aged care services that are sensitive to meeting their specific cultural, spiritual, dietary and linguistic needs.

also make an extra effort to focus on meeting the cultural, spiritual, dietary and social needs of CALD residents.

Enhance the quality of care provided to residents from CALD backgrounds in residential aged care facilities

Meeting the needs of all cultures

Promote and facilitate access to residential aged care facilities for people from CALD backgrounds

Improve communication between staff and residents

With an increasing ageing and migration population, it is essential that Australian aged care services and communities have the capacity to respond to the unique needs of people from CALD backgrounds.

Maintain dietary customs according to the CALD backgrounds of residents’ religious and cultural preferences

For many older Australians, leaving their home to move into residential care is a lifestyle change that can lead to an emotionally challenging experience.

Provide social and activity programs that appropriately cater for the needs and interests of CALD residents

Providing suitable cultural care has been associated with huge health and wellbeing benefits for this growing group of older Australians, which has led to the Government’s introduction of a number of initiatives.

The aim of clustering is to:

See pages 149 –151 for a list of aged care homes and home care package providers in WA who can meet the needs of people from a range of cultures.

Better access for older CALD people to culturally appropriate residential and community care services

The PICAC initiative has resulted in:

The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Government. The service covers more than 100 languages and is available 24/7 on 13 14 50.

servicesCultural

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Breaking language barriers

Healthcare professionals in General Practice treat patients from a diverse range of cultural and linguistic backgrounds.

A significant proportion of the Australian population speak a primary language other than English and patients with limited English proficiency may be less likely to adhere to medication regimes and follow-up plans.

More aged care service providers delivering culturally appropriate care to older CALD people

They may also have a decreased understanding of their diagnosis, and overall, less satisfaction with their care. Access to high quality medical interpreter services may improve the quality of care for these patients.

To find out more about PICAC across Western Australia, contact WA PICAC member, Fortis Consulting, by calling 08 9300 3165.

Older CALD people having a greater capacity to make informed decisions about residential and community based aged care

LGBTIQ – Through the National LGBTI Ageing and Aged Care Strategy, the Government aims to ensure lesbian, gay, bisexual, transgender, intersex and questioning (LGBTIQ) people have access to the same options in aged care that are available to all Australians.

Rural & Regional clients – Services offered in rural and regional areas will depend on the needs of the whole community and sometimes aged care, health and community services are combined to meet local health needs.

Aged care providers are required to consider the needs of these groups in the provision of care:

Special needs groups

The ‘National Ageing and Aged Care Strategy for People from Culturally and Linguistically Diverse (CALD) Backgrounds’ helps providers deliver quality care and aims to make culturally appropriate aged care more accessible. See pages 149 –151 for a list of culturally appropriate homes and services.

Financially disadvantaged – If you have genuine difficulty paying aged care fees and charges, financial hardship provisions may apply These allow for your fees and charges to be reduced or waived. Homeless – If you are currently homeless, or if you’re at risk of becoming homeless, there are Government funded services that can help solve your housing problems, or assist with financial or legal issues.

There are a number of groups of people that the Government recognises as ‘special needs’ groups when it comes to aged care services.

Aboriginal and Torres Strait Islander (ATSI) – The care needs of older ATSI people can be quite specific and there is a cultural element that needs to be considered in the delivery of care. See pages 149 –151 for an overview of service providers that have indicated to cater for ATSI clients.

Because of their experiences in institutionalised care, aged care has been flagged as an area that can cause distress and anxiety. Culturally and Linguistically Diverse people (CALD) – Aged care services that cater specifically for people who are culturally and linguistically diverse might have staff that speak a foreign language, have specific cultural activities or meet spiritual needs.

Veterans – Veterans have a ‘special needs’ status to support complex medical requirements including high levels of emotional and cultural support in old age, as a result of a veterans’ wartime experience. Contact the Department of veteran’s Affairs on 1800 838 372 or visit www.dva.gov.au for information about support for veterans.

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Care leavers – A care leaver is a person who, as a child or youth, spent time in institutional care or other types of out of home care like orphanages, children’s homes or foster care.

Disability – If you have a disability, are over 65 years of age and currently receive support through the National Disability Insurance Scheme (NDIS), visit ndis.gov.au or phone 1800 800 110 to find out what services are available to you.

Carers are always available to help out with daily housekeeping chores such as cleaning, vacuuming, clothes washing and ironing.

While some residential aged care homes don’t cater for couples, supported living communities can offer the capacity for couples to stay together in their own home, even if they require different levels of care.

Registered Nurses can prepare suitable care plans individually tailored to your health care requirements, including regular health checks, medication management, wound and skin care, palliative in home care, illness prevention, pharmaceutical support and medication reminders.

There are various factors which may determine your transition to a particular supported living community.

Care Communities

24-hour care in your own home

Maintain your social life

livingSupported

Some supported living communities promote themselves as ‘Care Communities’. These are unique villages with the look and feel of a retirement village and the care of a nursing home.

If you already receive home support benefits before moving to a supported living community you can stay with your current home care provider.

Acquiring one of these homes, which is not Government funded, is surprisingly easy. There is no need for asset testing or income testing, and also no need for an assessment by the Aged Care Assessment Team (ACAT) that nursing homes require.

Run by approved providers, you can access Government funding for home care services offered in the comfort of your own self-contained home in the village or purchase private home care services through the provider

No asset-testing or ACAT assessments

Staff at supported living communities

The community centres offer many comfortable facilities, including lounge areas, libraries, television, games and activities rooms and tea and coffee facilities.

However, unlike a retirement village, you’ll have access to various levels of personal care and nursing care, but this is provided in the privacy of your own home, a choice not available in nursing homes.

Choosing a supported living community

It’s important to remember, the facility you will be happiest at will not necessarily be the most expensive. The right community for you is the community where you feel ‘most at home’.

Supported living communities combine the best advantages of retirement villages and nursing homes, to provide a new and welcome choice for seniors.

In a supported living community you buy and have a leasehold title to your own home, as in many retirement villages.

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The size and levels of accommodation vary – from self contained independent living to serviced apartments.

Serviced apartments are generally one or two bedrooms and provide residents with some daily living assistance. Services may include cleaning, laundry and assistance with personal care. While a small kitchenette is usually included within the apartment, meals are provided in a dining room setting.

Retirement living and your choices

There are two types of retirement villages – resident funded and donor

If you are looking for a supportive environment with safety and security, you might like to consider a well managed retirement village.

Residentfunded.funded

What is a retirement village?

livingRetirement

Independent living

Types of villages

Seek expert advice as well as that of your chosen village’s residents’ committee. Also, be sure to assess the culture and social side of the village to ensure they meet your expectations.

Serviced apartments

villages are owned and operated by the private sector or not-for-profit organisations to produce a profit or surplus.

Think about the type of village you wish to live in and what you can afford on a continuing basis. It is essential that you ask questions to understand the financial implications of ‘owning’ a unit in a village.

Retirement villages are designed for people aged over 55 as an alternative housing and lifestyle option. They are popular with people who feel they need more security, support or company, but want to maintain their independence.

Residential aged care

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Some retirement village complexes also offer residential care accommodation, as well as Home Care Packages. You will need an aged care assessment to access this care. Go to page 26 to read more about the Home Care Packages or page 59 for information about aged care homes.

The village is funded by the residents, who ‘purchase’ their villa or apartment under one of the tenure arrangements.

Independent Living Units (ILU), also known as villas or apartments, are designed for active retirees. They range from one to four bedrooms and may be within a high or medium-rise complex, terrace housing arrangement, stand-alone or semi-detached.

Donor funded villages are normally owned and operated by not-for-profit organisations or church groups. They include an element of charitable subsidy and entry is generally restricted to the needy.

SENIORS LIVING NEVER LOOKED THIS

Couples can stay together, for life. You will never be faced with the decision to move a loved one or spouse to another community if care needs increase.

Flexible Care

Located in the sought-after Claremont-on-the-Park precinct, The Queenslea’s 2 bed, 2 bathroom Serviced Apartments are designed so you can live independently while having access to every level of support you may require. You need never move again! The Queenslea is just a short stroll to Claremont Quarter shopping centre, Claremont train station, Lake Claremont, Foodies IGA and The Claremont Football Club. Every aspect of your life has been carefully factored into the design of The Queenslea, so you’ll feel comfortable, secure and happy in your new home. IT’S ALL HERE NOW UNRIVALLED SERVICED APARTMENTS FOR SENIORS IN THE HEART OF CLAREMONT 90

Wellness & Rehabilitation Centre

Daytime management, 24-hour call bell system, exceptional safety systems and secure under ground parking.

Stay as a Couple

Lifestyle Services

Premium Security

Premium Certified

Your home has built in 24/7 care. Whether you need it now or into the future, our care and support services cover low through to high care that can be funded through government-funded care packages or privately funded care.

Vitality Plus Wellness Centre with state-of-theart gymnasium and wellness services on site, early learning centre, residential aged care and more.

GOOD. To book an exclusive please call Alison Rogers on 0428 056 458 3 Tiger PerthClaremontWayWA6010

Beautifully prepared meals, laundry, house keeping and cleaning all available on a pay-asyou-go basis.

Each apartment has been Platinum Certified by Living Housing Australia and features generous dimensions with thoughtful design for ease of movement and future adaptation.

The various forms of occupation or ownership rights are referred to as ‘tenure’. The legal forms of tenure include Strata Title ownership, leasehold estates, licences to occupy, freehold or company share arrangement with related residency entitlements.

The cost of entering a village depends on the facilities and services offered. Monthly service and maintenance charges also apply and you may have to pay for extra personal services like laundry.

livingRetirement

To reserve a villa, a nominal deposit is required and the village will have a policy on how long it can be held for you.

Choosing a village

The village will deduct a ‘deferred’, ‘departure’ or ‘exit’ fee at the time of settlement of sale or re occupancy of your villa. This fee forms part of the purchase price, but its payment is deferred until the end of the occupancy.

Departure/exit fee

There are many fees and charges associated with living in a retirement village. Ensure you are provided with full details of all applicable charges. These costs may include upkeep of facilities, staff, council and water rates for common areas, security, and village building insurance. In addition, the charge may also contribute toward a ‘sinking fund’ for major repairs and improvements.

If you enter into a binding arrangement with the village, the deposit will be part of the purchase price.

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Before moving into a village, you will need to pay an entry contribution which is refunded if you move out of the village. However, a Deferred Management Fee (DMF) usually applies, and is deducted from the amount you receive back. This must be specified in the entry agreement.

Deposit or entry contribution?

Fees and charges

Some retirement villages offer accommodation rental units, sometimes known as periodic tenancy, although these are generally reserved for people with limited financial resources and are usually income assessed.

When you have found a village that appeals to you, get to know the management and staff as well as the residents’ committee and request a copy of the village rules.

Sense of community

Depending on the village, some of these activities may include exercise classes, card afternoons, personal training, craft groups, plus outings to galleries, movies, and events.

Most retirement villages have a great sense of community and while you are encouraged to participate in activities and join social events, it’s not obligatory to go to everything on offer.

Ownership

The amount is calculated using a formula that generally involves a percentage of your/your successor’s entry cost multiplied by the number of years of your occupancy.

Can’t afford to buy?

Is there a physical condition that is deteriorating, are mental faculties and awareness impaired?

How a placement consultant can help

With over 30 years industry experience, Aged Care & Retirement Placement Services can provide expert advice and assistance in a sensitive and understanding manner.

Understand the aged care system and associated costs and processes

WA owned and operated Marcia 0401 340 332

Susan 0433 796 512

We can assist you to: Understand the aged care system and associated costs and processes.

Explore accommodation options and locations that suit your needs.

consultantsPlacement

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What are the family dynamics around the placement decision? Having extensive knowledge of facilities in their area, as well as the placement process, an aged care placement consultant can often find a home faster, and one that is specially suited to your requirements.

Need help to find the right Aged Care Accommodation?

A placement consultant makes your job easier

Is there acceptance or understanding of this part of the journey?

You might think it’s a lack of information or understanding but in fact it’s because you are both the carer and the person emotionally involved, as well as the decision maker.

Needing to place a loved one into an aged care home can be a highly stressful event for families and carers.

www.agedplacements.com.aususanmclarke@westnet.com.au

This process can be eased significantly with the help of an aged care placement consultant who can take control of the running around, paperwork and planning.

Planning should include obtaining information on the financial implications of entering residential care, gaining information on the facilities available in your area and ensuring Wills and Powers of Attorney and Guardianship are up-to-date.

We can assist you to:

With over 30 years industry experience, Aged Care & Retirement Placement Services can provide expert advice and assistance in a sensitive and understanding manner.

Explore accommodation options and locations that suit your needs.

Need help to find the right Aged Accommodation?Care

Every single transition to aged care is unique and a placement consultant will take several things in consideration to make sure the advice is right for your circumstances:Areyoulooking for care options for a single person, or a couple?

WA owned and Marcia:Contactoperated0401340332

consultantsPlacement

0438 951 www.wacarespecialistsandadvisors.com.au8840403297 869 Theresa Bates Dementia Care Specialist Rita Gatenby Aged Care Specialist Confused about what to do next? At WA Care Specialists and Advisors we bring a group of professionals together to provide the best care options for your loved one Aged Care Placement Dementia Care Consulting Explanation of aged care fees Younger Onset Dementia Care Specialist NDIS DementiaApplicationsEducation & Training SAT Applications

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The aged care placement consultant advocates on your, and your family’s, behalf and is able to assist with the whole assessment process. They also complete all the necessary paperwork and application forms for entry into an aged care home, which is helpful as the applications can be quite daunting. They may suggest seeking financial advice where required. Be sure about your expectations of service and what the placement consultant is able to provide, including:

Negotiate and advocate for you

By knowing the culture of each facility and getting to know you, placement consultants can determine which homes would best suit your needs and preferences, and make prior applications to these homes. Without the assistance of an aged care placement consultant, you or your carer would need to constantly phone the facilities of your choice to demonstrate your eagerness and commitment to obtaining a bed in that home.

Support and recommendations that cater for the specific requirements of your family and loved one

Face to face family meetings to discuss your situation and a respect for the emotions of all the family members involved

Through their established relationships with aged care homes, they are familiar with the culture of each home and, most importantly, they have advanced knowledge when vacancies become available.

Care when you need it most. Because you should live your best life. What in-home care or support do you need most?

Counsel that prioritises family sensitivities, needs and special requests, before getting the status of the financial situation Practical assistance with urgent placement situations

9450 6233 | southcare.org.au Celebrating 40 Years of being a proactive ca , co c and co r or in our community

An independent professional is able to provide guidance based entirely on your individual circumstances, not biased by commission or kickbacks from any particular facility or provider.

consultantsPlacement

Reach out to our friendly team for a consultation

When you’re choosing a placement consultant to support you through the aged care transition, look for someone who is an expert in building and nurturing relationships, who is unbiased and independent, and has no business investment or alignment with any aged care facility.

Placement consultants are most happy for you to call them for a chat and understand you may talk to a number of them before making your choice.

You can be open in your discussions because, as health professionals, they have a policy of confidentiality.

today.

Choosing a placement consultant

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Choose an advocate who will ease your concerns, supporting your family with all aspects of this transition, allowing you to focus on your loved one.

helping hand as we age.

We all need a

Some placement consultants charge by the hour, whilst others offer a package of services for one fixed price. Ensure that you are advised of all the possible fees and costs up front.

free

It might be a hand with cooking, cleaning, medication, driving or more specialised health, respite or restorative care to help you stay independent. Whatever it is you need, our caring hands can support you to have the confidence to stay in your own home and live your best life.

Their professional fees may differ and it is reasonable to advise them if you are working to a budget.

Worried as they are not caring for themselves properly or eating well at home.

consultantsPlacement

Finding professional support may relieve you from negative beliefs and provide you with coping skills which can ease the difficult journey towards placing a loved one in care.

You may feel rejected and unloved or are scared to take the step of going into care and worry you’ll lose your independence.

Every family member wants their opinion considered when it comes to making choices. Such situations can result in family conflicts.

Not sure what to do when Mum and Dad aren’t coping at home. Stressed when your loved one ends up in hospital regularly.

Guilty when your parents are nervous to move into what they call a "nursing home".

Resolving family disputes

Uncomfortable speaking about your parents going into care.

Feelings of guilt

At the same time many family members feel guilty about not being able to look after their loved one anymore. They feel overwhelmed by the aged care system and can’t give the assistance that is required.

The journey into aged care is often a challenging and emotional time. Not only for you, the person going into care, but also for family members, who have sometimes cared for their loved one for a long time.

Placing a family member into care can be life changing. There are many factors – physical, social, psychological and financial – that may arise which families sometimes find too difficult to cope with by themselves.

At Simpatica we know you may be feeling:

Confused about Residential Care or Home Care finances.

Call Simpatica Today 0403 297 869 www.simpatica.net.au info@simpatica.net.au

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There are specialist health professionals who offer independent, non judgmental services, which can explore the subtleties of each situation and offer caring support in addition to counselling and conflict resolution.

The team at Simpatica has assisted many families transitioning a loved one into quality aged care facilities by listening to, and understanding the needs of each individual client. They understand that this is often a difficult time, for not only the person in need of care but also their famalies, both emotionally and psychologically, and how important it is to genuinely make a connection with your loved ones’ needs.

Unsure of which care providers are right for your loved one.

Health based case managers are usually a nurse, social worker or allied health Communityprofessional.basedcase

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If you are eligible for a Government funded care package, case managers are often assigned through your service provider as part of your Home Care Package or home care services.

consultantsPlacement

Case management

managers generally have skills from a range of disciplines such as social workers, behavioural science, allied health or nursing.

CARE COMPASSION CHOICE e: info@stresslessagedcare.com.au ● m: 0438 698 888 w: www.stresslessagedcare.com.au Putting you back in control of the difficult decisions • Consultation with an experienced Aged Care Consultant to assist in finding the best solution for both client and family • Flexible pricing with our choice of Online Consultations or a personalised face to face Consultation • Online services available Australia wide • Completing the paperwork required for the services you want • Assistance with residential aged care planning and placement • Assistance with Home Care Planning • Unlocking the complexities around the cost of aged care

Waiting periods for private case management are generally reduced compared to some Government subsidised services.

Some placement consultants offer counselling as part of their services or may be able to refer you to a counsellor.

The case management process uses a comprehensive approach to identify and implement health and social care services to optimise your health, quality of life and active participation in the community.

However, If you have complex and multiple needs and you’re looking at different care options, or you would prefer not to use a Government funded package, you may choose to use the services of a private case Privatemanager.casemanagement

Case management may be short or long term, or episodic. It plans for both current situations and your long term needs.

Case managers work in partnership with you, your carer and family, as well as other service providers, to develop and implement individualised care plans and strategies best suited to your needs and goals.

services are supplied by experienced, tertiaryqualified case managers, to provide support services and coordination across a wide range of community and supportive health services.

You can find placement consultants in the products and services directory on pages 155 –156 or search on AgedCareGuide.com.au

Empathy Care The Professional Community and Residential Care Consultants Finding the appropriate care for your family needs in an ever changing and complex market requires specialist skills. Let Empathy Care, a wholly independent care consultancy, assist you in determining and engaging the optimum provider to meet your complex needs. Empathy Care provides you with the solution to your care needs from the comfort and convenience of your own home. For further information and to arrange a confidential appointment please contact P: (08) 9291 3064 E: www.empathycare.com.auinfo@empathycare.com.au 97

Your health requirements and desired living arrangements are our first priority.

consultantsPlacement

As Financial Advisors have you covered however tricky your financial

GET IN TOUCH

PLACEMENT JOURNEY

Call our team on 08 6143 2565

Call our team on 08 6143 2565

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

Visit our website at www.relacs.net.au

There are many ways for your care. Let’s best approach for We can structure your Pension to help you most of it.

Your health requirements and desired living arrangements are our first priority.

FINANCIAL COMFORT

Representative of Chalice Nominees Pty Ltd ABN 97 079 162 393 | AFSL 246305

The service of a private case manager is not Government-subsidised in any way, so you will be charged for all services.

We will consider your Aged Pension and help you maximise it.

See yourself happy

As Financial Advisors we have you covered however tricky your financial situation.

Hourly rates vary between private case management organisations so always ask for a breakdown of costs before employing them.

Authorised Representative of Chalice Nominees Pty Ltd ABN 97 079 162 393 | AFSL 246305 See yourself happy

Many case managers offer ‘no lock in’ contracts, meaning you only pay for the number of visits you use.

Care planning

The case manager implements the care plan, including identifying support services that other community care agencies will provide.

As Financial Advisors we have you covered however tricky your financial situation.

See yourself happy

GET IN TOUCH

We’ll complete your Income and Asset Assessment for you.

98 WESTERN AUSTRALIA 2022/23Aged Care Guide

You can relax when you understand aged care fees and what you can afford.

Your health requirements and desired living arrangements are our first priority.

Services may include the purchase or hire of equipment or installation of assistive aids, such as bathroom rails, and negotiating with support agencies for delivery of services.

Authorised Representative of Chalice Nominees Pty ABN 97 079 162 393 | AFSL 246305

There are many ways to pay for your care. Let’s find the best approach for you.

We’ll complete your Income and Asset Assessment for you.

The aim of care planning is to provide appropriate and coordinated care that you have control over. Care plans are person-centred and prioritise the needs identified in the comprehensive assessment.

Call our team on 08 6143

Email your enquiry to info@relacs.net.au

There are many ways to pay for your care. Let’s find the best approach for you.

PLACEMENT JOURNEY

You can relax when you understand aged care fees and what you can afford.

As Financial Advisers we have you covered however tricky your financial situation.

2565

Visit our website at www.relacs.net.au

See yourself happy

We can structure your Aged Pension to help you make the most of it.

We can structure your Aged Pension to help you make the most of it.

Authorised

Unique nancial as as

Ltd

Email your enquiry to info@relacs.net.au

Email your enquiry to info@relacs.net.au

Unique placement & fi nancial services as individual as you are.

Call our team on 08 6143 2565

Visit our website at www.relacs.net.au

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

PLACEMENT JOURNEY

Visit our website at www.relacs.net.au

As Financial Advisors we have you covered however tricky your financial situation.

FINANCIAL COMFORT

Your health requirements and desired living arrangements are our first priority.

Your health requirements and desired living arrangements are our first priority.

Get the support and clarity you need during an emotional and stressful time.

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

individual

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

Get the support and clarity you need during an emotional and stressful time.

Get the support and clarity you need during an emotional and stressful time.

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

services

Authorised Representative of Chalice Nominees Pty Ltd ABN 97 079 162 393 | AFSL 246305

Get the support and clarity you need during an emotional and stressful time.

Email your enquiry to info@relacs.net.au

We can structure your Aged Pension to help you make most of it.

You can relax when you understand aged care fees and what you can afford.

You can relax when you understand aged care fees and what you can Thereafford.aremany ways to pay for your care. Let’s find the best approach for you.

PLACEMENT JOURNEY

We’ll complete your and Asset Assessment

FINANCIAL COMFORT

you are.

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

The duration of private case management is flexible, and may be shortterm or ongoing, depending on your needs.

GET IN TOUCH

Get the support and clarity you need during an emotional and stressful time.

We’ll complete your Income and Asset Assessment for you.

Generally, an invoice for all care services purchased on your behalf will be provided to you each month.

FINANCIAL COMFORT

PLACEMENT JOURNEY

Unique placement & fi nancial services as individual as you are.

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

You can relax when understand aged care and what you can

GET IN TOUCH

How much does it cost?

The case manager also monitors the service provision to ensure it is effective and financially accountable, and make adjustments to the care plan if needed.

Unique placement & fi nancial services as individual as you are.

FINANCIAL COMFORT

There are many ways to pay for your care. Let’s find the best approach for you.

placement & fi

We can complete Centrelink paperwork for you regarding your move into care.

99WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au adviceFinancial WPFP Pty Ltd t/as WP Financial Planners and Viaggi Pty Ltd t/as Destination Financial Planning are Authorised Representatives of Consultum Financial Advisers Pty Ltd | ABN 65 006 373 995 | AFSL 230323

The financial decisions surrounding aged care may be overwhelming, due to the different funding mechanisms that apply.

Managing the complications of aged care

Our aged care advisors specialise in identifying your unique needs and the financial issues that you and your loved ones face in relation to entering an aged care facility. Working with you we will identify what your choices are and their financial impact. We can then assist you to structure your financial affairs so that you can enter aged care knowing how to manage or even reduce your costs, maximise your Centrelink benefits and ensure that you can afford the care that is right for you. We empower you to make the right decision for your aged care needs with peace of mind. Phone: 9 340 9200 and 9381 6622 Web: www.wpfp.com.au and www.destfp.com.au Email: aldis@wpfp.com.au | geoff@wpfp.com.au | craig@destfp.com.au Our offices are located in Osborne Park and Perth Our aged care advisors are part of the Aged Care Gurus Adviser Network

Reoccurring questions such as ‘what are your options?’, ‘what will it cost?’, ‘will you keep the house and rent it out or should it be sold?’ and ‘what will happen to your Age Pension?’ can require urgent answers during what is often the busiest time of your life.

Aged care choices are complex and the decisions to be made can seem overwhelming. Making the wrong decisions can come at a high price, both emotionally and financially.

Aged Care Financial Advice Specialists

Many older Australians take up an aged care bed within one month of being assessed for residential aged care. This is often triggered by an unexpected event, such as a fall, or a decline in health.

These can be further complicated by the impact that a move to care has in terms of the pension paid by Centrelink and the fact that the family home is treated differently for pension purposes than for aged care purposes. Throw in the payment/deposit system – Refundable Accommodation Deposit (RAD) or a Daily Accommodation Payment (DAP) – negotiating various fees with a facility, and filling in Centrelink forms, and things can quickly become overwhelming.

WMA-20431 WP Financial Planners Advert 180mmx 130mm v5.indd 1 25/8/17 9:10 am

Just getting a basic understanding of what forms you need to complete, when to complete them, and where to send them can be difficult.

Make untested or inaccurate assumptions about your ability to meet the aged care costs.

Important questions to ask

adviceFinancial

While every situation is different, there are some common elements of aged care financial advice which professional consultants often provide to their clients,Strategiesincluding:tofund accommodation payments

The best financial strategies and options will depend on your specific circumstances, objectives, and situation.

What licenses, credentials or other certifications do they have?

How an expert can help

Will they provide their advice in ‘plain English’ and in writing?

By understanding the rules and being able to apply them to individual circumstances, financial advisors are able to save their clients thousands of dollars.

Decide to sell the home before understanding the Age Pension and aged care fee impact.

Negotiating with aged care facilities

Do they specialise or have experience with aged care?

Choose how you will pay the aged care fees before understanding all of your options.

Will they deal with the Department of Veterans’ Affairs or Centrelink?

How much do they charge?

Some important questions you should ask before engaging the services of a financial advisor include:

Minimising nursing home fees

Financial modelling of multiple care options

Things you ‘should not’ do

Maximising Government pensions

Review and planning of tax implications

You should be open with your financial advisor about your financial situation and what assets are available, so your advisor can provide the best advice for your situation.

100 WESTERN AUSTRALIA 2022/23Aged Care Guide

Instead seek help from a Certified Financial Planner who is experienced in aged care.

Allow or enable the dominant family member to influence the Incorrectlydecisions.assume that all decisions must be made before you can get the care needed.

Is the service a once-off or an ongoing service?

That is why, when choosing a financial advisor you should also consider their decisions are considerate and measured as opposed to emotional or impulsive, and actively listen.

A financial advisor can help you focus on the information and issues that are important to you and your specific financial situation.

WA Aged Care Financial Solutions continues to deliver... Aged Care Financial Solutions WA www.agedcarefswa.cominfo@agedcarefswa.com Unit 1, Wembley Green Offices 61 Flynn Street, Wembley WA 6014 1300 827 229 WealthForm Pty Ltd ABN 88 132 254 061, trading as WA Aged Care Financial Solutions, is a Corporate Authorised Representative of Moray Pty Ltd ABN 24 608 041 774 AFSL 480196 THE CHOSEN ONES YEAR AFTER YEAR  Support and understanding from experts in Aged Care financial matters  Advice on secure investments and estate planning needs such as Wills and Powers of Attorney  Peace of mind through a specialised financial plan for Aged Care complete with recommendations for the best possible financial solution  Implementation of your financial plan  Ongoing assistance dealing with Government and other institutions 101

You can relax when you understand aged care fees and what you can afford.

Email your enquiry to info@relacs.net.au

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

PLACEMENT JOURNEY

PLACEMENT JOURNEY

There are many ways for your care. Let’s best approach for We can structure your Pension to help you most of it.

Your health requirements and desired living arrangements are our first priority.

Seeking help from an expert means they will be able to access all the benefits and schemes available for your situation that you may not have known about.

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

Your health requirements and desired living arrangements are our first priority.

Unique & fi nancial services as individual as you are.

Ltd

Your health requirements and desired living arrangements are our first priority.

Email your enquiry to info@relacs.net.au

Visit our website at www.relacs.net.au

Call our team on 08 6143 2565

Financial counselling

Visit our website at www.relacs.net.au

placement

What will it cost?

As Financial Advisers we have you covered however tricky your financial situation. | AFSL 246305

PLACEMENT JOURNEY

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

Operating from community organisations, financial counsellors can provide independent and confidential information, support and advice on a range of areas including consumer credit law, bankruptcy and debt collection laws, industry hardship policies, and Government concession frameworks.

Authorised Representative of Chalice Nominees Pty Ltd ABN 97 079 162 393

GET IN TOUCH

FINANCIAL COMFORT

Email your enquiry to info@relacs.net.au

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

We’ll complete your Income and Asset Assessment for you.

We’ll complete your Income and Asset Assessment for you.

See yourself happy

Visit our website at www.relacs.net.au

FINANCIAL COMFORT

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

There are many ways to pay for your care. Let’s find the best approach for you.

We’ll complete your Income and Asset Assessment for you.

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

There are many ways to pay for your care. Let’s find the best approach for you.

We can complete Centrelink paperwork for you regarding your move into care.

FINANCIAL COMFORT

You can relax when understand aged care and what you can

We’ll complete your and Asset Assessment

fi

See yourself happy

Call our team on 08 6143 2565

Call our team on 08 6143 2565

Visit our website at www.relacs.net.au

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

There are many ways to pay for your care. Let’s find the best approach for you.

If you’re experiencing financial difficulties and have little income, you may be able to receive free financial counselling services.

GET IN TOUCH

Disclaimer: The information in this book is general in nature and does not constitute legal or financial advice. Readers should seek their own personal legal and financial advice from a suitably qualified practitioner. yourself happy

Find out more about financial counselling services in your State or Territory on financialcounsellingaustralia.org.au or call the National Debt Helpline on 1800 007 007 to speak to a financial counsellor over the phone.

Your health requirements and desired living arrangements are our first priority.

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

Call our team on 08 6143 2565

Email your enquiry to info@relacs.net.au

Unique placement & nancial services as individual as you are.

You can relax when you understand aged care fees and what you can afford.

See yourself happy

PLACEMENT JOURNEY

We can structure your Aged Pension to help you make the most of it.

While financial advisor services do cost, the amount of money they can save you in the long run can make the advice and services worth it.

Authorised Representative of Chalice Nominees Pty Ltd ABN 97 079 162 393 | AFSL 246305 See

FINANCIAL COMFORT

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

You can relax when you understand aged care fees and what you can afford.

Get the support and clarity you need during an emotional and stressful time.

Authorised

Unique placement & fi nancial services as individual as you are.

We can structure your Aged Pension to help you make the most of it.

Authorised Representative of Chalice Nominees Pty ABN 97 079 162 393 | AFSL 246305

Unique placement & fi nancial services as individual as you are.

Get the support and clarity you need during an emotional and stressful time.

PLACEMENT JOURNEY

We will consider your Aged Pension and help you maximise it.

Your health requirements and desired living arrangements are our first priority.

As Financial Advisors we have you covered however tricky your financial situation.

Fees will vary and it pays to contact a number of experts for a quote on their services so you can compare.

As Financial Advisors have you covered however tricky your financial

As Financial Advisors we have you covered however tricky your financial situation.

GET IN TOUCH

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

adviceFinancial

Get the support and clarity you need during an emotional and stressful time.

102 WESTERN AUSTRALIA 2022/23Aged Care Guide

You can relax when you understand aged care fees and what you can afford.

GET IN TOUCH

Representative of Chalice Nominees Pty Ltd ABN 97 079 162 393 | AFSL 246305

As Financial Advisors we have you covered however tricky your financial situation.

We can structure your Aged Pension to help you make most of it.

Get the support and clarity you need during an emotional and stressful time.

Get the support and clarity you need during an emotional and stressful time.

FINANCIAL COMFORT

There are many ways to pay for your care. Let’s find the best approach for you.

It is a plan which involves you considering who you want to be executor of your estate (the person in charge of your Will), who you want to benefit from your estate, your funeral wishes and who you want to look after your financial and personal/health matters if you were to lose capacity during your lifetime, for example by way of dementia or stroke.

746 116

Effective estate planning ensures your assets are protected and distributed to the right people according to your wishes. Your Will is one of the most vital documents in this process.

Some things in life are worth protecting 1300

For more information visit www.publictrustee.wa.gov.au or phone

A well prepared and executed estate plan can not only save your estate unnecessary costs in the future but can also save your loved ones from unnecessary stress after your death.

Estate planning is the process in which you decide what you want to happen with your estate, known as your assets, when you die.

Getting your affairs in order is an important part of your life planning, yet over half of Western Australian adults haven’t planned for what might happen to them if they lose the mental capacity to make decisions, or what will happen to their assets after they’re gone.

Estate planning

If you die without a Will, or your Will is invalid, your estate will be treated as an ‘intestate’ and your assets will be distributed under the WA intestacy law to your surviving relatives after all your debts have been paid.

103WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au planningEstate n Wills n Deceased Estate Administration n Enduring Power of Attorney n Trust Management n Elder Abuse Prevention n Private Administrator Support

The Public Trustee is an impartial statutory authority that has been helping Western Australians and their families look after what is important to them, for over 70 years. Give yourself peace of mind. Make or update your Will and Enduring Power of Attorney today, to ensure your loved ones are protected.

A properly drafted, up-to-date Will is the only way that you can be sure your assets will be dealt with as you wish when you die.

If you feel unsure or unable to address your concerns with the service provider, you can ask an advocacy service to help you. An aged care advocate can assist you to exercise choice and control over your care services and work with you and your family on the best way to address your concerns with a provider.

Advocacy

Most of the time aged care services work well and the people who use them are happy with the service they receive.

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Enduring Power of Attorney and Guardianship

Advocacy

While a family member can step in at this time and start assisting you with decision making, they may lack the legal authority to make some decisions.

By making an Enduring Power of Attorney and an Enduring Power of Guardianship, you can nominate a trusted family member or friend, or an organisation in the case of an Enduring Power of Attorney, to step in and make decisions on your behalf.

For more information, contact the Office of the Public Advocate on 1300 858 455 or visit publicadvocate.wa.gov.au, or contact the Public Trustee on 1300 746 116 or publictrustee.wa.gov.au .

Most people know you should write a Will to make sure your assets are distributed according to your wishes when you die. But what happens if you are left unable to make decisions for yourself due to accident, illness or other circumstances?

Nevertheless, we live in a society where each and every one of us, regardless of our age, has rights as citizens and individuals.

In WA, an Enduring Power of Attorney is limited to making decisions about your finances and property only. An Attorney in WA cannot make personal, lifestyle and treatment decisions.

Supporting the rights of older people

To appoint someone to make personal, lifestyle and treatment decisions in WA, you need to make an Enduring Power of Guardianship (EPG). An Enduring Guardian can make decisions around where you live, what services you engage, and provide consent for health care services and treatment. Similarly, an Enduring Guardian cannot make any financial or property decisions on your behalf.

You must have full legal capacity to make an Enduring Power of Attorney, Enduring Power of Guardianship or Advance Health Directive document, which means you understand what the document is and what it does.

However, sometimes a problem may arise, and you may need help to speak up and have the problem resolved. Many people feel uncomfortable raising a complaint or concern, but it is important to address your concerns early and not leave it to escalate. This can be particularly difficult if your complaint is about the care or services that you are dependent upon for meeting your most basic needs.

105WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au Join us and have your say! DPS290921 For older Australians Australia's leading organisation of older Australians for more than 60 TrainingStrengthCOTAyearsgoesNATIONAL!It’s never too late to benefi from being more active Challenging Ageism andAgeismWorkDon’t get caught out by scammers! 1300 1400 cotamembership.org.au50 ADVOCATE INFORM INFLUENCE • Ambassador Card (valued at $199) • Gift card discounts • ONECOTA quarterly magazine • COTA Home Maintenance Services • Monthly competitions and prizes Contact us TODAY for details WE’RE ON A MISSION TO ADVANCE THE RIGHTS, INTERESTS AND FUTURES OF AUSTRALIANS AS WE AGE. THE MORE MEMBERS, THE LOUDER OUR VOICE! MEMBER BENEFITS Wi-Fi Agedreformcare Income/costofliving discriminationAgeism/ Health homelessnessHousing/ Mature employmentage connectivitySocial

Their services are usually free and they can give you information, advise, and support you to express your concerns or even speak on your behalf. They will aim to achieve the best possible outcome for you.

If you need information or advice about elder abuse, contact the National ELDERHelp line on 1800 353 374.

The Australian Government funds OPAN to deliver the National Aged Care Advocacy Program across the country. Call 1800 700 600 to speak with an aged care advocate in Western Australia or visit at opan.com.au

Listen to your concerns and discuss your options

Advice is generally provided on consumer rights, human rights, aged care rights and responsibilities, financial exploitation, substitute decisionmaking, and elder abuse prevention and response

The Older Persons Advocacy Network (OPAN) is a national network of nine State and Territory organisations that have been successfully delivering advocacy, information and education services to older people in metropolitan, regional, rural and remote Australia for over 25 years.

106 WESTERN AUSTRALIA 2022/23Aged Care Guide

Advocates can assist with negotiating changes to your care plan, ensuring the needs of people from culturally diverse backgrounds are met. They also deliver specialist community education, such as self-advocacy and how to meet the needs of people with dementia and special needs.

There are heartbreaking stories of older people being mistreated by the people they trust and who are closest to them.

Or the woman who became depressed and fearful because her addict son abused her verbally and psychologically, took her possessions, and isolated her Eldersocially.abuse

An advocate can:

Advocacy

The abuse may be physical, social, financial, psychological, or sexual, and can include mistreatment and neglect.

Help you understand your rights and responsibilities

Elder abuse can happen to anyone. A report from the World Health Organisation (WHO) suggests that the number of people experiencing elder abuse could be as high as one in ten.

As our population ages, the number of people affected by elder abuse is also expected to rise.

Support you and give you confidence in addressing a concern

Raise a concern with the service provider or speak on your behalf

There are free and independent advocacy services in every State and Territory that provide telephone advice, community education and other assistance for older people.

Elder abuse

is defined as any act which causes harm to an older person and is carried out by someone they know and trust, such as a family member or friend.

Like the case of the 85 year old gentleman who appointed a distant relative as his Power of Attorney. He was neglected, unable to return to his own home, and large amounts of money was taken out of his bank account without his permission.

Support groups, counselling services and support lines can help you to connect with others and get the help you need to be the best carer you can be, while also looking after yourself.

Helpful support services include:

Specialist Counselling Services for the elderly and their loved ones:  People / Carers of those living with Dementia  Grief and Loss  Carer Stress  Depression or anxiety  General Life Challenges Consulting and Education for people needing care or services within the aged care system:  Commonwealth Home Support Programme (CHSP)   Home Care Packages  Private Services  Retirement Village Living  Residential Care Helping you to navigate your aged care journey Call: 0449 678 535 e: vanessa@navigateagedcaresolutions.com.au Suite 6, 1/204 Balcatta Rd, Balcatta www.navigateagedcaresolutions.com.au Vanessa Fitzgerald Counsellor & Aged Care Consultant

Carer Gateway – 1800 422 737 – phone and online resource

Carers Australia – 02 6122 9900 – runs support programs

There are some great support options available to assist you with practical and emotional support and you may be eligible for financial support from the Australian Government.

With more older Australians looking to stay at home longer, more family and friends of older people find themselves a carer than ever before.

Carer support

There are over 2.5 million unpaid carers across Australia. The caring role is a valuable and rewarding job but also a tough one, often requiring balancing work, family and friends while making sure your loved one is looked after.

Lifeline – 13 11 14 – offers 24/7 crisis support and phone counselling

To find out more about financial support for carers, contact Services Australia online or call 13 27 17.

supportCarer

107WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au

National Dementia Helpline – 1800 100 500 – to manage dementia

Relationships Australia – 1300 364 277 – counselling

supportDementia

SupportDementia Call us today! 1300 66 77 88 alzheimerswa.org.au Here with you on your dementia

Memory change – is it dementia?

Are you concerned about lapses in memory or other changes in your thinking or behaviour, or in someone close to you?

What is dementia?

Changes like these can have a number of possible causes, including stress, depression, pain, chronic illness or medications. See your doctor if you, or someone close to you, are experiencing these kinds of difficulties. Receiving a diagnosis is important because the underlying cause may be treatable.

108 WESTERN AUSTRALIA 2022/23Aged Care Guide

However, major changes in memory are not normal at any age and should be taken seriously.

Dementia is a general term to describe problems that involve progressive changes in memory, thinking, behaviour, and the ability to perform regular daily Thereactivities.aremore than 100 different types of dementia. The most common types Alzheimer’sare: – which attacks the brain resulting in impaired memory, thinking and behaviour journey.

At Alzheimer’s WA, we work together to ensure that nobody faces dementia alone. If you need to chat with someone about your recent diagnosis, or have a loved one living with dementia, we are here to guide you through the process.

With Alzheimer’s WA, you have the support of experienced dementia care experts.

The early signs of dementia may include: memory loss – particularly recent memories or experiences, confusion with time or place, changes in mood and personality, difficulty with planning or problem solving, and difficulty in completing familiar tasks.

Vascular dementia – caused by poor blood flow to the brain, depriving brain cells of nutrients and oxygen needed to function Parkinson’snormallyrelated dementia – a chronic, progressive neurological condition, which in later stages can affect cognitive functioning

109WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au

Dementia can happen to anybody but is much more common after the age of 65. Dementia is not a normal part of ageing.

Good care depends on how well the care facility responds to the residents’ individual needs, including their physical, social and mental wellbeing.

For people with dementia, their memory loss affects their adjustment to new places and persons. The move to residential care should be considered before a crisis forces a more urgent response.

supportDementia

Frontotemporal dementia – a disorder causing damage to brain cells in the frontal and temporal lobes, resulting in decline in social skills and emotional apathy. Behaviour and personality changes often occur before memory loss and speech problems

Dementia Care Specialist Making the Journey with Dementia Easier for Families 0438 951 884 theresa@dementiacarespecialist.com.au www.dementiacarespecialist.com.au Know Someone Living With Dementia? Want your questions answered? Feeling confused, unsupported; questions that can't be answered? Learn what to expect next Be informed in an empathetic setting Exhausted Carer - need some respite Support is here - don't feel alone Call Theresa today for a chat

Dementia and aged care

110

Support is vital for the person with dementia, as well as family members. Although the effects of dementia cannot yet be stopped or reversed, an early diagnosis gives families a chance to access services and plan for the Therefuture.area

DBMAS has a multi-disciplinary team of experienced health care professionals such as registered nurses, social workers, clinical psychologists, geriatricians, speech pathologists, and dietitians.

Behavioural change can occur for people with dementia, with many people experiencing changes to mood, thought, language, daily function or movement. The individual’s response to a particular circumstance or situation may alter or reduce as the dementia progresses.

ResistanceHoardingWanderingRepetitiveRepeateddifficultiescallingoutquestioningtocareUnwantedsexualisedbehaviour

Changed behaviours

InappropriateSleepAggressionRestlessnessHallucinationsmooddisturbancetoileting

supportDementia

Specialised support

Changed behaviours may include:

The service can help explain the causes for changed behaviours and identify strategies to assist the person living with dementia and their carers. It offers specialised support, assessment, intervention and advice.

For more information, contact DBMAS on 1800 699 799 or visit dementia.com.au

Changed behaviour as a response to a person’s dementia may reduce quality of life for the person living with dementia and can contribute to carer or care worker stress. It is important to take steps to support the person living with dementia and the people that provide care to them.

DepressedAnxiety

number of organisations that offer support, information, education and counselling to people affected by dementia. The National Dementia Helpline offers advice and counselling on 1800 100 500 or dementia.org.au, or read on for information about how the Dementia Behaviour Management Advisory Service (DBMAS) can help.

Eating

Where can I get help?

Dementia Behaviour Management Advisory Service (DBMAS) is a free, nationwide service, funded by the Australian Government, supporting family and health and aged care professionals to better understand and respond to individual changes in behaviour and emotions.

111WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au

DBMAS is committed to providing culturally sensitive and effective communication. If you require an interpreter service, you can call the Translating and Interpreting Service on 13 14 50 and ask them to contact the DBMAS service.

112 WESTERN AUSTRALIA 2022/23Aged Care Guide

Whether you live in your own home or in a residential aged care home, when the end of life approaches you may require additional support.

Palliative care is divided into three subgroups:

Palliative care not only supports patients, but also friends and family.

For more information about palliative care services, talk to your GP or contact your community health centre.

Today we are encouraged to plan ahead. Pre-planning your funeral gives you the assurance that your choices will be acted upon. Pre-paying your funeral gives you a fixed price so your family won’t be faced with the burden of any increases to these costs. Feel true peace of mind knowing that the emotional and financial stress of arranging your funeral will be taken care of.

*T&C’s Apply

1. Primary care – For people who only require services from their primary health care professional(s).

2. Intermediate care – Advice is provided by specialist palliative care services but care is still given by health care professional(s).

The primary goal of palliative care is to provide supportive care and improve the patient’s quality of life by addressing any painful or distressing symptoms.

carelifeofEnd

There are a number of services that can offer extra support both at home or in a nursing home setting and health professionals can connect you with these services.

While managing their own grief and the grief of others, carers will be providing high level physical and emotional support that a patient needs.

Seniors Card members receive $250 * off the total cost of the Pre-Paid Plan.

3. Complex care – This group requires care from specialist practitioners. Patients are commonly referred to specialist palliative care services.

End of life care

Providing end of life care can be particularly intense for family and friend carers.

Family and friends

Thinking about planning ahead?

PROUDLY WA FAMILY OWNED | 9231 5100 | BOWRAODEA.COM.AU

List of Council (LGAs). Find the Council (LGA) and then refer to the page as indicated

The information listed in the following pages were compiled by DPS Publishing using a range of sources including Government departments, Aged Care Assessment Team, Aged Care Providers, publicly available information, the DPS Publishing database and checked via telephone and online questionnaires. You can visit AgedCareGuide.com.au for the most up to date details. For further information contact the individual provider. The information contained in the Location and Information Guide should be used as a guide only. DPS Publishing takes no responsibility for the accuracy of the information contained within the Aged Care Guide. 113AgedCareGuide.com.auWESTERN AUSTRALIA 2022/23

Aged Care Homes 149

Regional Western Australia 131–137

CARE ASSESSMENT TEAM REGIONS 159 Details of every Aged Care Assessment Team (ACAT) including Name and Local Government Areas they service ABBREVIATIONS 159 A-Z INDEX 160

DISCLAIMER:

List of allied health/therapy services for physical/psychological support in a ‘centre setting’

List of organisations that provide assistance with daily living activities for clients in their home

List of advertising organisations’ contact details and the products/services they provide DEFINITION OF OFTEN USED TERMS 158 List of definitions with an explanation of terms used in this Guide

Metro council regions 141

CENTRE BASED CARE (Advertisers only) 153 –154

List of organisations that provide aged care related services & products for consumers and industry users ORGANISATION & BUSINESS INDEX (Advertisers only) 156

List of suburbs and towns which have residential or home care Find the suburb or town and then refer to the page as indicated

AGED

List of culturally appropriate services referenced by their cultural group

IN HOME CARE SERVICES (Advertisers only) 152 –153

AGED CARE HOMES (RESIDENTIAL CARE LISTINGS) 118 –137

Residential aged care facilities listed by Councils (LGAs) and then Suburbs

How to read the HCP table 143

CULTURALLY APPROPRIATE SERVICES 149 –151

Directories,ListsandReferenceIndexes

RETIREMENT ACCOMMODATION (Advertisers only) 138 –139

DAY THERAPY CENTRES 154

EXTRA SERVICES AGED CARE HOMES (Advertisers only) 137

Home Care Packages 150 –151

SUBURB & TOWN REFERENCE INDEX 115

Greater Perth Metropolitan 118 –131

Explanation of how to use Residential tables and Icons to depict services, pictures & definitions

List of organisations and their retirement sites and services

Greater Perth Metropolitan 143 –146  Regional Western Australia 146 –148

List of respite, services and activities for social/recreational support in a ‘centre setting’

PRODUCTS & SERVICES (Advertisers only) –156 –157

RESIDENTIAL HOW TO READ & ICON DEFINITIONS 117

List of home care services in metropolitan and country areas

Map 116

COUNCIL [LOCAL GOVERNMENT AREA (LGA)] REFERENCE INDEX 114

155

Regional council regions 140

HOME CARE PACKAGES 140 –148

COUNCIL DISTRICT (LGA) MAPS 116

Gosnells 123 143-146

Coorow 146-148

Karratha 134 146-148 Katanning 134 146-148

Dundas 133 146-148

Belmont 118 143-146

Upper Gascoyne 146-148

Wanneroo 130-131 143-146

Woodanilling 146-148

Cranbrook 146-148

Yalgoo 146-148 Yilgarn 137 146-148 York 137 146-148

Bridgetown-Greenbushes 132 146-148

Busselton 132 146-148

Corrigin 133 146-148

Fremantle 122-123 143-146

Council District Page ResidentialReferenceHomeCare

Beverley 131 146-148

Dandaragan 146-148

Ngaanyatjarraku 136 146-148

Port Hedland 136 146-148

Augusta-Margaret River 131 146-148

Dumbleyung 133 146-148

Wandering 146-148

Geraldton (Greater) 146-148 Gingin 146-148

Northam 136 146-148 Northampton 136 146-148

Claremont 121 143-146

Armadale 118 143-146

Council District Page ResidentialReferenceHomeCare

Goomalling 134 146-148

Nedlands 126 143-146

Canning 120-121 143-146

Dalwallinu 133 146-148

Cockburn 122 143-146

Denmark 133 146-148

East Fremantle 122 143-146

Exmouth 133 146-148

Boddington 146-148

Boyup Brook 131 146-148

Jerramungup 146-148 Joondalup 124 143-146

Peppermint Grove 143-146

Plantagenet 136 146-148

Ravensthorpe 136 146-148

Cottesloe 122 143-146

Wyndham-East Kimberley 137 146-148

Broomehill-Tambellup 146-148

Victoria Park 129-130 143-146

Council (LGA) Reference Index

Perenjori 146-148 Perth 126 143-146

Broome 132 146-148

Kalgoorlie-Boulder 134 146-148

Capel 146-148

Quairading 136 146-148

Bunbury 132 146-148

Esperance 133 146-148

Donnybrook-Balingup 133 146-148

Bassendean 118 143-146

Victoria Plains 146-148 Vincent 130 143-146

Kellerberrin 134 146-148 Kent 146-148

114 WESTERN AUSTRALIA 2022/23Aged Care Guide

Chittering 146-148

Chapman Valley 146-148

Cambridge 120 143-146

Ashburton 146-148

Council District Page ResidentialReferenceHomeCare

Dardanup 133 146-148

Cuballing 146-148

Kojonup 134 146-148 Kondinin 135 146-148 Koorda 146-148 Kulin 146-148 Kwinana 124 143-146 Lake Grace 135 146-148 Laverton 135 146-148 Leonora 146-148 Mandurah 135 146-148 Manjimup 135 146-148 Meekatharra 135 146-148 Melville 124-125 143-146 Menzies 146-148 Merredin 135 146-148 Mingenew 146-148 Moora 135 146-148 Morawa 135 146-148

Carnamah 146-148

Bayswater 118 143-146

Pingelly 146-148

Mosman Park 125 143-146

Sandstone 146-148 Serpentine-Jarrahdale 127 143-146 Shark Bay 146-148 South Perth 127 143-146 Stirling 127-128 143-146 Subiaco 128 143-146 Swan 129 143-146 Tammin 146-148

Collie 132 146-148

Albany 131 146-148

Cunderdin 146-148

West Arthur 146-148 Westonia 146-148

Wickepin 146-148 Williams 146-148 Wiluna 146-148

Carnarvon 132 146-148

Derby-West Kimberley 133 146-148

Kalamunda 124 143-146

Wyalkatchem 137 146-148

Dowerin 146-148

Gnowangerup 134 146-148

Bruce Rock 132 146-148

Coolgardie 146-148

Wagin 137 146-148

Nungarin 146-148

Halls Creek 134 146-148 Harvey 134 146-148 Irwin 134 146-148

Three Springs 136 146-148 Toodyay 146-148 Trayning 136 146-148

Brookton 132 146-148

Waroona 137 146-148

The tables below provide you with an alphabetical list of LGAs and the page reference where you can find details about aged care homes and home care packages in that Local Government Area (commonly referred to as a Council District).

Wongan-Ballidu 137 146-148

Rockingham 126-127 143-146

East Pilbara 146-148

Mount Magnet 146-148 Mount Marshall 146-148 Mukinbudin 146-148 Mundaring 125 143-146 Murchison 146-148 Murray 136 146-148 Nannup 136 146-148 Narembeen 136 146-148 Narrogin 136 146-148

Cue 146-148

Alkimos 130 Applecross 124

Denmark 133 Derby 133

Armadale 118

Halls Creek 134 Halls Head 135 Hamilton Hill 122 Harvey 134 High Wycombe 124 Highgate 130 Hilton 122 Huntingdale 123 Inglewood 127 Innaloo 127 Jolimont 120

Camillo 118

Suburb / Town Page

Cottesloe 122

Dianella 127

Suburb / Town Page

Glendalough 127 Gnowangerup 134 Goomalling 134 Gosnells 123 Greenfields 135 Greenmount 125 Guildford 129 Gwelup 127

Joondalup 124 Joondanna 128

Karrinyup 128

Bluff Point 133 Booragoon 125 Boyup Brook 131 Bridgetown 132 Broadwater 132 Brookton 132 Broome 132 Bruce Rock 132

Kondinin 135

WESTERN AUSTRALIA 2022/23 115AgedCareGuide.com.au

Collie 132

Maddington 123 Madeley 130 Mandurah 135 Manjimup 135 Marangaroo 130 Margaret River 131 Martin 123 Maylands 118 Meadow Springs 135 Meekatharra 135 Melville 125 Menora 128 Merredin 135 Merriwa 130 Midland 129 Mindarie 130 Mirrabooka 128 Moora 135 Morawa 135 Morley 118 Mosman Park 125 Mount Barker 136 Mount Claremont 120 Mount Lawley 128 Mount Pleasant 136 Mundaring 125 Murdoch 125 Myaree 125 Nannup 136 Narembeen 136 Narrogin 136 Nedlands 126 Ngaanyatjarra-Giles 136 Noranda 118 Norseman 133 North Coogee 122 North Fremantle 122 North Perth 130 Northam 136 Northampton 136

Ascot 118

Carmel 124

Claremont 121

Como 127

Coolbellup 122

Dumbleyung 133

Kalgoorlie 134

Aubin Grove 122

Suburb / Town Page

Kununurra 137

Salter Point 127 Scarborough 128 Shelley 121 Shoalwater 126 Singleton 126 South Bunbury 132 South Hedland 136 South Lake 122

South Perth 127 Southern Cross 137 Spearwood 122 Spencer Park 131 Subiaco 128 Success 122 Three Springs 136 Treeby 122 Wagin 137 Waikiki 127 Wanneroo 130 Waroona 137 Wembley 120 West Leederville 120 West Perth 126 White Gum Valley 123 Willagee 125 Willetton 121 Wilson 121 Wongan Hills 137 Woodlands 128 Wyalkatchem 137 Yakamia 131 Yanchep 130 Yokine 128 York 137

Carnarvon 132

Augusta 131

Cooloongup 126

Donnybrook 133

Corrigin 133

Suburb & Town Reference Index

Kununoppin 136

Albany 131

Alfred Cove 124

Carlisle 130

Canning Vale 120 Carine 127

Dalwallinu 133

Fitzroy Crossing 133 Forrestfield 124 Fremantle 122 Geraldton 134

Katanning 134 Kellerberrin 134 Kelmscott 118 Kensington 127 Kingsley 124 Kinross 124 Kojonup 134

Suburb / Town Page

Calista 124

Osborne Park 128 Pemberton 135 Pinjarra 136 Port Denison 134 Port Kennedy 126 Quairading 136 Ravensthorpe 136 Redcliffe 118 Rivervale 118 Rockingham 126 Roebourne 134 Rossmoyne 120

A list of suburbs and the page references where all the Aged Care Homes in that suburb are listed. If a Suburb/Town is not listed please refer to the next closest suburb.

Duncraig 124 East Fremantle 122 East Perth 126 Eaton 133 Edgewater 124 Ellenbrook 129 Embleton 118 Emu Point 131 Esperance 133 Exmouth 133 Ferndale 120

Bull Creek 125 Bunbury 132 Busselton 132 Byford 127

Balcatta 127 Bassendean 118 Bateman 125 Bayswater 118 Bentley 120 Beverley 131 Bicton 125

Dudley Park 135

Lake Grace 135 Laverton 135 Leederville 130 Lesmurdie 124 Lockyer 131

Metro East Metro North Metro South Perth North Perth South Far

Council (LGA*) Maps

RegionalMetro

Perth North Metro East

116 WESTERN AUSTRALIA 2022/23Aged Care Guide

NorthMetro

Mid West Far

South

SouthNorthMidNorthEast

Metro South

SouthSouthMidMidNorthNorthWestEast

Perth South

These maps provide you with a geographical reference to the Council areas in Western Australia.

*Local Government Area

notes for some service providers in black.

Culturally Specific Care services catering to the needs of those from non-English speaking or culturally and linguistically diverse backgrounds. Seldom exclusive, for example, all people are welcome. The home has special knowledge of the referenced culture or group.

b TransitionCareBeds g CulturallySpecific H RetirementLivingOnsite C Pets Premiseson D DementiaSecureUnit T GardenSecure F SpecialistPalliativeCare W ServicesExtra s BookedRespiteBeds Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H ABCSuburbCouncil1234 Facility name 123 Sample Rd 1234 5678 P 91 50 C D T F Special notes 61 10001

to read the residential tables Home/Facilityinformationcontact Aged Care Homes/Facilities arranged by Councils (LGAs), Suburbs and then Home/Facility Name If service providers have an advertisement the page number of the advert is listed here in red Home/Facility details There are

WESTERN AUSTRALIA 2022/23 117AgedCareGuide.com.au

Booked Respite Beds Dedicated respite beds that should be booked in advance. Prior assessment by an Aged Care Assessment Team (ACAT) is required.

Specialist Palliative Care Specialised care services for those nearing the end of their life in an aged care facility. Staff are trained in pain management and other palliative care measures.

Icons in the residential listings represent various types of services available in aged care facilities.

Pets on Premises The facility owns dogs or cats that are able to interact freely with residents. Some facilities may consider you bringing your small pets.

Residential icon definitions

Extra Services A service offering a ‘higher’ standard of accommodation, including increased entertainment and food choices at an additional cost to the resident.

Transition Care Beds A bed-based service allowing older people more time and support post-hospitalisation in a ‘non hospital’ environment to optimise their functional capacity.

Secure Dementia Unit Safe and secure wing or unit of the aged care facility offering specialised care to those living with dementia.

If you also use www.AgedCareGuide.com.au

then this number is the unique identifier Western Australian aged care homes Residential aged care homes

How also special

Retirement Living Onsite Retirement living services/village co-located on the same geographic site as the aged care facility.

Secure Garden An onsite secure gated garden for residents (especially those with dementia) to enjoy for recreation or therapy.

Aegis Parkview 6 Drummond St 9262 9100 79 79 T F 10-11, 65D 18448

Amana Living Thomas Scott Hostel 63 Ypres Rd 1300 262 626 40 40 F IFC, 119, 142 16872 Kelmscott 6111

MercyCare Residential AC Kelmscott 89 Clifton St 1800 637 299 45 45 C T F 17065

Armadale 6112

T F H

BASSENDEAN Council Bassendean 6054

JE Murray Home 16 Deerness Way 9497 3200 78 78 s T 16905 Camillo 6111

Juniper City of Bayswater Hostel 21 Embleton Ave 1300 313 000 70 70 C D T 20, IBC 18420

Juniper Carramar 23A Redgum Way 1300 313 000 40 40 F H 20, IBC 17019 Noranda 6062

Independent Living Retirement Living 12 Coombe Ave 9497 3200 148 38896

Juniper Ella Williams 77 Camboon Rd 1300 313 000 66 66 T 20, IBC 16842 BELMONT Council Ascot 6104

Aegis Karalee 68 Lyall St 9277 1099 61 29 T F 10-11, 65D 16647

Regis Embleton 46 Broun Ave 1300 998 100 82 29 F 60 16810 Maylands 6051

Juniper Sarah Hardey 222 Cammillo Rd 1300 313 000 64 64 C D T F 20, IBC 17076

Aegis Ascot Transitional Care Program 29 Neville St 6279 1500 30 T b 10-11, 65D 16700

T

T F

118 WESTERN AUSTRALIA 2022/23Aged Care Guide ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse CC Care Community LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117

D T Note 1 16708 Morley 6062

Hall & Prior Mertome AC and RV 30 Winifred Rd 6462 7200 70 38 s C T F H 25, 62, 33D 38893

Aegis Lakeside 33 Stanton St 9277 1099 27 27 F 10-11, 65D 16726

D

D

ARMADALE to BELMONT

Armadale Place Care Community 21 Angelo St 1300 362 481 71 7 C D T F OBC 16701

F

D

s

Osboine Contemporary Aged Care 39 Newton St 9272 9227 106 106 C D T F 18043

CraigCare Maylands Third Ave East 0416 719 764 92

Brightwater Redcliffe 23 Johnson Rd 1300 223 968 50 50 F 5, 24 17162 Rivervale 6103

ARMADALE Council

Note: 1. Caters for challenging behaviours/mental health issues 2. Dementia support available

Aegis Bassendean 27 Hamilton St 9279 4258 80 52 D T F 10-11, 65D 16709

BAYSWATER Council Bayswater 6053

CraigCare Ascot Waters 2 Waterway Cres 0416 719 764 164 164 F 21101 Redcliffe 6104

Fair Haven Home 15 Pine Tree Cl 9399 7173 26 26 s Dutch 16990

D

T

T F g H

Ritcher Lodge 480-482 Guildford Rd 9272 8733 45 45 C F g CALD 17058 Embleton 6062

Amana Living St George's Care Centre 2 Essex St 1300 262 626 80 70 D T F IFC, 119, 142 17053

T

Hall & Prior Belmont Aged Care Home 14 Cleaver Tce 9277 2735 52 Note 2 25, 62, 33D 16695

1300 26 26 26 | amanaliving.com.au

“ “

Nezha Delorme, Amana Living Client Services Manager

Professionally trained. Naturally kind.

When Annie lost her hearing, she began to lose her connection with Jack, too. I just had to do something.

“Annie had a stroke and lost her hearing. It became so hard for her to communicate with her friends and family, and it was especially hard on her husband, Jack, who loves her dearly and is her prime carer.

During my training I’d learned how relationships can become strained as physical or communication difficulties arise. So, with the help of our IT team, we created a solution. We got an iPad for Annie and showed them how to use dictation software that converted Jack’s spoken words into text. It brought so much happiness back into their lives. And into mine.”

WESTERN AUSTRALIA 2022/23 119AgedCareGuide.com.au

Bethanie Subiaco 45 Bishop St 13 11 51 112 112 s W D T F 16 19933 Mount Claremont 6010

Villa Pelletier Southern Cross Care 48 Ruislip St 1300 000 161 40

ATSI Aboriginal, Torres Strait Islander Culturally and Linguistically Diverse Care Community

CANNING Council Bentley 6102

T

Looking for independent advice? Talk to a real person who can help now 08 8121 3715 Home Care Options ~ Retirement Living Options ~ Residential Aged Care

CAMBRIDGE Council

CAMBRIDGE to CANNING

Emerald Life 78 Kimberley St 9381 1428 91 6 s D T F 15 16660

All

D

SwanCare Ningana 3 Allen Ct 6250 0250 131 98 s D T F 75, 129 38882

NESB

Ethnic/cultural

Note: 1. Secure dementia beds for female residents only

MercyCare Residential AC Wembley 18 Barrett St 1800 637 299 126 81 C D T F H Note 1 17021 West Leederville 6007

SwanCare Kingia 5 Allen Ct 6250 0250 85 67 D T F b 75, 129 19139

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117

F

Aegis Amherst 75 Amherst Rd 6154 8300 133 131

SL Supported Living SRS Supported

Koh-I-Noor Contemporary Care 32 Pangbourne St 9387 5854 80 80 T 16650

SwanCare Tandara 73 Jarrah Rd 6250 0250 75

SwanCare Waminda 1 Adie Ct 6250 0250 120 120 s C T F H 75, 129 16665 Canning Vale 6155

are

Juniper Trinity 4-10 Hayman Rd 1300 313 000 52 52 H 20, IBC 17082

CC

Aegis Montgomery House 1 Heritage Lane 9314 0614 80 80 10-11, 65D 20748 Wembley 6014

T F 76, 121 16668

T F H 75, 129 16793

Joseph Banks Aged Care Facility 58 Canna Dr 9251 5400 81 81 F H 17068 Ferndale 6148

Jolimont 6014

CALD

Adventist Care 31 Webb St 9354 4133 60 58 C T F H 16653

Margaret Hubery Hse Southern Cross Care 36 Fifth Ave 1300 000 161 65 55 D T F H 76, 121 16884

Howard Solomon Residential Estate 91 Hybanthus Rd 6228 0400 126 126 s W C D T F H 16996 Rossmoyne 6148

LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning Non English Speaking Background Residential Service notes should not imply exclusivity. facilities multicultural.

Juniper Annesley 4-10 Hayman Rd 1300 313 000 74 70 D T H 20, IBC 16641

Juniper Hilltop 4-10 Hayman Rd 1300 313 000 59 59 H 20, IBC 16994

D T F 10-11, 65D 20749

T F

120 WESTERN AUSTRALIA 2022/23Aged Care Guide

Juniper Charles Jenkins Transition Care 4-10 Hayman Rd 6363 6710 P 60 60 b 20, IBC 21887

WESTERN AUSTRALIA 2022/23 121AgedCareGuide.com.au ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse CC Care Community LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117 CANNING continued to CLAREMONT CANNING Council continued Shelley 6148 Joseph Cooke Hse Southern Cross Care 2 Houtmans St 1300 000 161 57 57 C F H 76, 121 17002 Willetton 6155 Canning Lodge 6 Caprice Pl 6350 7210 42 42 s T F 17100 Wilson 6107 Catholic Homes - Castledare Res Care 108 Fern Rd 9356 4100 73 73 T F H 34, 82 16894 Hall & Prior Agmaroy Aged Care Home 115 Leach Hwy 9458 1524 60 10 s D T F 25, 62, 33D 16847 CLAREMONT Council Claremont 6010 Aegis Alfred Carson 30 Bay Rd 9230 6500 90 90 T F 10-11, 65D 16704 Mercy Place Mont Clare 9 Dean St 1300 253 314 73 73 W C T F 69 19535 The Queenslea 1 Shenton Rd 6280 1900 120 C D T F Note 1 56-57, 90 38797 Retirement Living | Home Care | Respite | Residential Care | Mental Health and Disability 1300 669 189 scrosswa.org.au Residential care homes Rossmoyne Margaret Hubery House Shelley Joseph Cooke House Success Frank Prendergast House Forrestfield Jeremiah Donovan House West Leederville Villa Pelletier East Fremantle Southern Plus East Fremantle Broome Germanus Kent House Kalgoorlie Victoria Park Nursing Home & Hostel Respite Centres Forrestfield Donovan Respite Centre Hilton Tony Quinlan Respite Centre Moving into a residential care home doesn’t have to mean leaving the community you love. With modern facilities throughout Perth and regional WA, we’re here to make you feel at home. Part of communitythe since 1966 Note: 1. Supported living on site

Aegis Carrington 27 Ivermey Rd 6310 3333 117 74 F 10-11, 65D 16651

COCKBURN

EAST Fremantle 21971 Plus 38645

COCKBURN to FREMANTLE Council

North

T F

Regents Garden Res Care Aubin Grove 248 Lyon Rd 0406 564 446 102 102 s W D T F H 20365

FREMANTLE Council East

Treeby Parklands Care Community 5 Abelia 1300 362 481 120 120 OBC 38881

F

Aegis Hilton 65D 16638 Fremantle 6159

Coolbellup 6163

1 Shenton Rd 6280 1900 120 D

9 Dean St 1300

East Fremantle Resp Serv 15 Wolsely Rd 1300 000 161 83 83 W C D T F 76, 121

Rd

Residency 38995 6163

Park 19 Laidlaw St 9314 0500 136 116 D T F 10-11,

COTTESLOE Council

314 73 73 W

Aegis Shoreline 16 Bennett Ave 6268 1500 238 228 F g CALD, Italian 10-11, 65D 22364

Mercy Place Mont Clare 253 C T F 69 19535 Queenslea T 90 38797

Aegis Amberley 30 Mell Rd 9494 5900 114 88 T F 10-11, 65D 18740

D T

H

Villa Dalmacia Aged Care Facility 27 Gorham Way 9418 5222 70 46 T g Croatian, Italian, Portuguese 16763 Success 6164

C D

70

Regis North Fremantle 16798

F 56-57,

Amana Living Coolbellup Hale Hostel 31 Waverley Rd 1300 262 626 40 40 H IFC, 119, 142 16814 Hamilton Hill 6163

Brightwater South Lake 62 Bloodwood Cir 1300 223 968 30 30 F 5, 24 17066 Spearwood 6163

Southern

6158 Braemar House 10 Windsor Rd 6279 3636 58 58 D T F g CALD 16694 Southern Plus East Fremantle 15 Wolsely Rd 1300 000 161 83 83 W C D T F 76, 121

s D

by Dillons Fremantle 162 Holland St 0472 784 690 41 T F Women only facility

Fremantle 6160

122 WESTERN AUSTRALIA 2022/23Aged Care Guide ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse CC Care Community LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117

D

Cottesloe 6011 Marine Views Cottesloe 40 Marine Pde 6458 7500 128 128 D T F 64D 62834

Bethanie Illawong 1 Rodd Pl 13 11 51 39 39 16 16997 North Coogee 6163

Frank Prendergast Hse Southern Cross Care 27 Pearson Dr 1300 669 189 73 73 T 76, 121 16762 Treeby 6164

T F 65D 16704

10-11,

F H

F

Aegis Alfred Carson 30 Bay Rd 9230 6500 90 90

23 Harvest Rd 1300 998 100 109 109 C D F 60

T

The

D

T

Regis Port Coogee 72 Pantheon Ave 1300 998 100 139 139 T F 60 21945 South Lake 6164

FREMANTLE Council

Claremont 6010

Aubin Grove 6164

Hilton

C T F g

LGBTIQ Lesbian,

Manoah House 86 Mills Rd West 9398 5031 33 33 H CALD, Dutch 123 17009

T F

Diverse CC

Call Manoah Homes on 08 9398 5031 Visit our website www.manoah.org.au Email admin@manoah.org.au Manoah Homes, Boutique Aged Care and Retirement Living. In a Christian environment with caring staff. Nestled in a semi‑rural setting, still close to the heart of Gosnells. ACS-2022-HP.indd 1 28/9/21 4:34 pm

CALD

Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117 FREMANTLE

D T F

Juniper Hayloft 1 Lewis Rd 1300 313 000 100 100 20, IBC 20754

NESB Non

s D T F g European,

s D

Amaroo Village Buckley Caring Centre 60 Stalker Rd 9490 2166 128 128 T 16696

D T F

MercyCare Residential AC Maddington 185 Maddington Rd 1800 637 299 50 50 16729 Martin 6110

H

D T F

Amaroo Village McMahon Caring Centre 74 Lissiman St 9398 7722 96 64 16703

Canning Vale 6155

Joseph Banks Aged Care Facility 58 Canna Dr 9251 5400 81 81 F 17068 Gosnells 6110

D T

Brightwater Huntingdale 31 Mildenhall St 1300 223 968 30 30 5, 24 17160 Maddington 6109

White Gum Valley 6162

H

Italian Village Fremantle 95 Samson St 9430 8111 101 101 Italian 16998 GOSNELLS Council

WESTERN AUSTRALIA 2022/23 123AgedCareGuide.com.au

Aegis Amherst 75 Amherst Rd 6154 8300 133 131 10-11, 65D 20749

ATSI Aboriginal, Torres Strait Islander Culturally and Linguistically Care Community Gay, Bisexual, Transgender, Intersex and Questioning English continued to

FREMANTLE Council continued

s T F

Seaforth Gardens Aged Care Centre 2542 Albany Hwy 9398 2116 61 61 8 17165 Huntingdale 6110

GOSNELLS

T

Alfred Cove Care Community 94 Kitchener Rd 1300 362 481 120 F OBC 22367 Applecross 6153

C

Edgewater Mercy Hostel 19 Pioneer Dr 1300 253 314 33 33 T 69 17039 Joondalup 6027

C D T

Applecross Shore Care Community 30 Carron Rd 1300 362 481 132 OBC 16702

T F

Duncraig 6023

H

W

C

W T

Carmel 6076

D

Dr Mary Surveyor Centre Kingsley 18 Hocking Rd 9309 7000 129 129 D T F 19118 Kinross 6028

Sunshine Park Aged Care 10 Brady Rd 9291 6100 36 T 78-79 16675

Aegis Woodlake 40 Woodlake Retreat 9408 2200 102 98 D T F 10-11, 65D 18456

KWINANA Council

KALAMUNDA Council

IFC, 119, 142 16648

Alfred Cove 6154

T F 5, 24 17161

Barridale Lodge 89 Barridale Dr 9309 1145 24 24 T 17151

Amana Living Lesmurdie Parry Care Ctr 74 Warlingham Dr 1300 262 626 40 40 T F IFC, 119, 142 16869

Brightwater Oxford Gardens 30 Regents Park Rd 1300 223 968 61 59 D T F 5, 24 16849

Brightwater Joondalup 6 Jolstra Cr 1300 223 968 20 20

Catholic Homes - Trinity Residential Care 7 Beddi Rd 9260 1100 39 39 34, 82 16684 Edgewater 6027

Jeremiah Donovan Hse Southern Cross Care 138 Lewis Rd 1300 000 161 65 65 D T F H 76, 121 16851 High Wycombe 6057

Karingal Green Health and Aged Care 53 Hawkevale Rd 6372 0400 160 160 F 25, 62, 33D 19932 Lesmurdie 6076

F H

124 WESTERN AUSTRALIA 2022/23Aged Care Guide ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse CC Care Community LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117

JOONDALUP to MELVILLE

MercyCare Residential AC Joondalup 21 Aldwych Way 1800 637 299 105 101 C T F 17089 Kingsley 6026

C

F H

Valencia Aged Care 24 Valencia Rd 9293 5248 65 D T F 78-79 16765 Forrestfield 6058

F H

Villa Maria Hostel 173 Lesmurdie Rd 1300 253 314 36 36 T F H 69 16669

Calista 6167

Aegis Banksia Park 20 Bright Rd 9419 1244 143 109 T 10-11, 65D 16649

Bethanie Kingsley 190 Twickenham Dr 13 11 51 37 37 16 17004

Amana Living Duncraig Lady McCusker 27 Beddi Rd 1300 262 626 60 52 D T F H

s

Amana Living Kinross Care Centre 71 Kinross Dr 1300 262 626 48 48 D T F IFC, 119, 142 16875

D

C

JOONDALUP Council

F

Aegis Banksia Park Transition Care Prog 20 Bright Rd 9419 1244 25 25 T 10-11, 65D 17073

D

C

b

MELVILLE Council

b H

T

D T F H

Amana Living Bull Creek Lefroy Care Ctr 22 Lefroy Rd 1300 262 626 44 44 s C D T F IFC, 119, 142 17007

Murdoch Gardens Care Community Discovery Way (access via Wagtail Cl) 1300 362 481 141 121 s W D T F OBC 16732 Myaree 6154

Amana Living Bull Creek Transition Care 22 Lefroy Rd 1300 918 295 18 18 D b IFC, 119, 142 18462

MELVILLE Council continued Bateman 6150

Note: 1. Non secure dementia care available 2. Dementia support available

Greenmount 6056

H

WESTERN AUSTRALIA 2022/23 125AgedCareGuide.com.au ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse CC Care Community LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117

Carinya on Bristol 41 Bristol Ave 9438 5333 40 20 C F 59 20747 Booragoon 6154

D T F g

Amana Living Bull Creek Frederick Hostel 25 Gleddon Rd 1300 262 626 40 40 F H IFC, 119, 142 16813

Aegis Melville 1 French Rd 9330 1911 80 32 D T F H 10-11, 65D 16886 Murdoch 6150

Regis Greenmount 22 Coongan Ave 1300 998 100 127 90 D F 60 16853

MOSMAN PARK Council

s

RAAFA Alice Ross-King Care Centre 2 Bull Creek Dr 9324 0000 102 102 s C D T F 21508

D T F

MUNDARING Council

T

MELVILLE continued to MUNDARING

RAAFA Gordon Lodge Bull Creek Dr 9311 4500 62 51 D T F H 16877 Melville 6156

Mosman Park 6012

Baptistcare Yallambee 2 Fenton St 1300 660 640 40 40 F 45, 63 16874

T F g

D

RiverSea Mosman Park 1 Wallace Lane 9382 7500 44 44 64D 17059

C

Chinese

Amana Living Mosman Pk Transition Care 99 McCabe St 1300 496 481 46 2 IFC, 119, 142 21026

Melville Parkside Care Community 15 Cottrill St 1300 362 481 50 48 s W C T F Note 1 OBC 17107 Willagee 6156

Regents Garden Res Care Bateman 2 Amur Pl 0406 564 446 84 42 T F g 70 16855 Bicton 6157

Braemar Cooinda 31 Moorhouse St 6279 3636 108 108 CALD 20751

Hall & Prior Mosman Park Aged Care 57 Palmerston St 9384 5280 35 9 Note 2 25, 62, 33D 16644

Mundaring 6073

Regents Garden Four Seasons Booragoon 495 Marmion St 0406 564 446 100 100 s W T F 70 16721 Bull Creek 6149

Hall & Prior Freshwater Bay Aged Care 67 Palmerston St 9384 5280 46 4 s

T

Carinya of Bicton 220 Preston Point Rd 9438 5500 58 57 C D T F 59 16689

Braemar Village 24-32 Charsley St 6279 3636 52 52 CALD 17159

Note 2 25, 62, 33D 16659

T F

126 WESTERN AUSTRALIA 2022/23Aged Care Guide ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse CC Care Community LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117 NEDLANDS to ROCKINGHAM

F H 16 16720 Rockingham 6168 Baptistcare Gracehaven 2 Westralia Gdns 1300 660 640 98 98 D T F H 45, 63 16806 Hall & Prior Rockingham Aged Care 14 Langley St 9527 1757 40 6 C T F Note 3 25, 62, 33D 16640 Shoalwater 6169 Aegis Shoalwater 72 Fourth Ave 9527 3016 169 131 D T F 10-11, 65D 16773 Singleton 6175 Singleton Community Aged Care 190 Foreshore Dr 1300 130 013 144 144 s D T F Note

T

116

James Watson Centre 5100 1 126 17077 6009

40 40 s T F Note

Nedlands

Note: 1. Facility specifically for men experiencing, or at risk of homelessness, low income, or prematurely aged 3. Dementia support available 2. Italian, Macedonian 4. New facility opening February 2023

F

34,

40 C

F 9 17027 The Richardson 32 Richardson St 9381 2800 92 92 We're by your side. P 9323 5100 E enquiries@stbarts.org.au W stbarts.org.au ROCKINGHAM Council Cooloongup 6168 Bert England Lodge 111 Woodbridge Dr 13 11 51 44 44 D T F 16 17154 MercyCare Res Aged Care Rockingham 1 Tanby Pl 1800 637 299 54 54 T F 17087 Port Kennedy 6172 Bethanie Waters 18 Olivenza Cr 13 11 51 160 132 s C D

Catholic Homes - Archbishop Goody 6000 T F 82 17163

Mount Claremont 6010

116

H

Regis Nedlands Monash Ave 1300 998 100 141 141 T F 60 16816

72 s T F g Note

NEDLANDS Council

PERTH Council East Perth 6004

s D

10-11,

Regis Weston Monash Ave 1300 998 100 134 134 Dementia care available 60 16799

116

Ave 1300

134 F Dementia

9314

West

& Prior Leighton Aged Care Home 40 Florence St 9328

Rosewood West Perth 67 Cleaver St 1300 971 771 151 C

Regis Weston Monash 998 100 134 care available 60 16799 Perth 6005

141 141 s D T F H

Aegis Montgomery House Heritage Lane 0614 80 80 F 65D 20748 Nedlands 6009

1

116

Hall 9355 2 25, 62, 33D 16631 T T 4 63163

Regis Nedlands Monash 998 100 60 16816

Ave 1300

RC 29 Goderich St 6208

- St Bart's 7 Lime St 9323

Note: 1. Dementia support available

3. Bosnian, Croatian, Former Yugoslavian, Italian, Macedonian, Serbian

ROCKINGHAM Council continued Waikiki 6169

T F 5, 24 63065

Baptistcare Gracewood 20 Roebuck Dr 1300 660 640 110 110 D T F H 45, 63 17079 South Perth 6151

Bethanie Como 30 McNabb Loop 13 11 51 99 99 D T F 16 20750

Baptistcare Graceford 18 Turner Rd 1300 660 640 68 68 D T F H 45, 63 17033

Maurice Zeffert 119 Cresswell Rd 9375 4600 86 70 D T F g Jewish 17018 Glendalough 6016

Regis Como 36 Talbot Ave 1300 998 100 68 30 F 60 16796 Kensington 6151

Baptistcare David Buttfield Centre 649 North Beach Rd 1300 660 640 100 95 T F 45, 63 16749

Hall & Prior Concorde Aged Care Home 25 Anstey St 9367 7559 91 5 s C T F g Note 2 25, 62, 33D 16686

Bethanie Gwelup 72-74 Huntriss Rd 13 11 51 112 112 D T F H 16 21867

2. Chinese; Dementia support available

PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117

MYVISTA Balcatta 11 Nugent St 9207 4666 102 102 D T F g H Note 3 128 16676 Carine 6020

SERPENTINE-JARRAHDALE Council Byford 6122

Brightwater Inglewood 2A Walter Road West 1300 223 968 128 128

Brightwater Birralee 155 Odin Rd 1300 223 968 60 60 F b Note 3 5, 24 16692

Hall & Prior McDougall Park Aged Care 18 Ley St 9313 1700 52 4 s T F Note 1 25, 62, 33D 16655

STIRLING Council

Brightwater The Oaks 2-10 Oakwood Cr 1300 223 968 61 59 T F 5, 24 16744

Amana Living Salter Point Peter Arney 1 Gentilli Way 1300 262 626 100 86 W D T F H IFC, 119, 142 16811

D

SOUTH PERTH Council Como 6152

Bethanie Geneff 39 Hertha Rd 13 11 51 38 38 H 16 17029

Michael Lee Centre Como 80-82 Henley St 9365 2900 130 130 s T F 16672

Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse CC Care Community LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover METROPOLITAN Aged Care

ROCKINGHAM continued to STIRLING

St Francis Hostel 678 North Beach Rd 9445 7030 41 41 s D T F 16680 Inglewood 6052

Carine Parkside Care Community 29 Silica Rd 1300 362 481 145 145 D T F g CALD OBC 21254 Dianella 6059

D

Balcatta 6021

WESTERN AUSTRALIA 2022/23 127AgedCareGuide.com.au

Brightwater The Village 150 Dundas Rd 1300 223 968 63 49 D T F 5, 24 16758 Innaloo 6018

ATSI Homes (08)

Hall & Prior Kensington Park Aged Care 62 Gwenyfred Rd 9367 4870 53 D T F Note 1 25, 62, 33D 16652 Salter Point 6152

Aegis Balmoral 29 Gardner St 9367 7333 197 148 D T F H 10-11, 65D 16888

T

Aegis Shawford 8 Twyford Pl 9244 8477 102 98 T F 10-11, 65D 16743

listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE

Glendalough Home for the Aged 2 Rawlins St 9443 3155 60 60 F 16867 Gwelup 6018

Hellenic Community Aged Care 2B Hellenic Dr 9303 3870 96 92 s D T F g CALD, NESB 16774

D

D

T

C

Aegis Stirling 32 Spencer Ave 9375 0800 135 75 10-11, 65D 16728

Residency by Dillons Mount Lawley 51-53 Second Ave 9271 5674 44 15 F g Note 2 16697 Osborne Park 6017

Bethanie Joondanna (Edinboro House) 130 Edinboro St 13 11 51 24 24 16 16947

STIRLING Council continued Joondanna 6060

Juniper Riverslea 100 Guildford Rd 1300 313 000 43 43 T 20, IBC 17060

Koh-I-Noor Contemporary Care 32 Pangbourne St 9387 5854 80 80 D T F 16650

128 WESTERN AUSTRALIA 2022/23Aged Care Guide ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse CC Care Community LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117 STIRLING continued to SUBIACO

SUBIACO

s W D T F

T F

Catholic Homes - Servite Residential Care 184 Edinboro St 9202 7600 32 F H 34, 82 16754 Karrinyup 6018

Amana Living Karrinyup Moline House 7 Deanmore Rd 1300 262 626 60 60 F H IFC, 119, 142 16880

Hall & Prior St Lukes Aged Care Home 429 Rokeby Rd 9381 8061 32 Note 4 25, 62, 33D 16883

Subiaco 6008

s C

Bethanie Joondanna (Osborne House) 5 Osborne St 13 11 51 36 23 16 17044

Hall & Prior Hamersley Aged Care Home 441 Rokeby Rd 9381 6542 79 8 Note 4 25, 62, 33D 16657

s T F

Regis Woodlands 17 Angelico St 1300 998 100 120 120 T F 60 21102 Yokine 6060

T F g H Note 1 128 38885 Mount Lawley 6050

Note: 1. Bosnian, Croatian, Former Yugoslavian, Italian, Macedonian, Serbian; Respite care available 3. Secure dementia beds for female residents only 2. Chinese, Italian, Polish, Vietnamese 4. Dementia support available

MYVISTA Mirrabooka 3 Doncaster Rd 9207 4666 112 112

Juniper St David's Res Aged Care Home 17-19 Lawley Cr 1300 313 000 46 46 20, IBC 17051

Regents Garden Scarborough Condocare 22 Wheatcroft St 0406 564 446 105 105 s W D T F 70 20366 Wembley 6014

D T F

Aegis Sandstrom 44 Whatley Cr 9271 5232 48 T F 10-11, 65D 16643

MercyCare Res Aged Care Wembley 18 Barrett St 1800 637 299 126 81 C D T F H Note 3 17021 Woodlands 6018

Council

Jolimont 6014

Bethanie Subiaco 45 Bishop St 13 11 51 112 112 16 19933

Note 4 5, 24 16691

Amana Living James Brown Care Centre 171 Albert St 1300 262 626 64 64 IFC, 119, 142 16843 Scarborough 6019

30 YEARS OF CARE Support that’s in harmony with your heritage myvista.com.au

Brightwater Onslow Gardens 39 Hamersley Rd 1300 223 968 62 58

Acacia Living Group, Menora Gardens AC 51 Alexander Dr 9370 0200 178 178 W D T F H 16850

T

F

Juniper Chrystal Halliday Res Aged Care 27 Prisk St 1300 313 000 120 120 D T F H 20, IBC 16898 Menora 6050

Juniper Elimatta 45 Alexander Dr 1300 313 000 42 42 D T H 20, IBC 16804 Mirrabooka 6061

s C F

D T F

b

D

Guildford 6055

D

Juniper Cygnet 4-10 Hayman Rd 1300 313 000 42 42 T 20, IBC 17024

WESTERN AUSTRALIA 2022/23 129AgedCareGuide.com.au ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse CC Care Community LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117

b g

s

Juniper Hilltop 4-10 Hayman Rd 1300 313 000 59 59 H 20, IBC 16994

Juniper Trinity 4-10 Hayman Rd 1300 313 000 52 52 H 20, IBC 17082

Aegis The Pines 167 Ponte Vecchio Blvd 9297 9100 78 56 10-11, 65D 16760

Catholic Homes - St Vincent’s Res Care 224 Swan St West 9279 5055 86 86 34, 82 16767

C T F

Baptistcare Morrison Gardens 1A North St 1300 660 640 73 73 T F ATSI 45, 63 17038

Midland Nursing Home 44 John St 9274 3157 110 25 W C D T F 66 16633

Juniper Annesley 4-10 Hayman Rd 1300 313 000 74 70 T 20, IBC 16641

Juniper Charles Jenkins Transition Care 4-10 Hayman Rd 6363 6710 P 60 60 20, IBC 21887

g

b

s C

VICTORIA PARK Council Bentley 6102

D

SWAN

Hall & Prior Tuohy Aged Care Home 22 Morrison Rd 9274 1756 48 T F Note 1 25, 62, 33D 16766

C

Guildford Village 34 Swan St East 9279 7755 30 30 D T F 16678 Midland 6056

D T F

H

SwanCare Kingia 5 Allen Ct 6250 0250 85 67 T F 75, 129 19139

s D

Aegis Hermitage 5 Cottage Cl 9297 0222 120 96 10-11, 65D 19138

H

SWAN to VICTORIA PARK EllenbrookCouncil6069

Note: 1. LGBTIQ; Dementia support available

F H

2. Dementia support available 5. Italian, Macedonian

VICTORIA PARK Council continued Bentley 6102 continued

T

Mercy Place Lathlain 63 Archer St 1300 253 314 64 56 C T F 69 16646 Kensington 6151

James Watson Centre - St Bart's 7 Lime St 9323 5100 40 40 s T F

D

D T

F

Note 3 126 17077 Highgate 6003

Note 5 10-11, 65D 16770

Hall & Prior Kensington Park Aged Care 62 Gwenyfred Rd 9367 4870 53

Aegis Sandstrom 44 Whatley Cr 9271 5232 48

Rosewood Leederville 5 Britannia Rd 1300 971 771 120 120 C D T F 9 17005

Residency by Dillons Mount Lawley 51-53 Second Ave 9271 5674 44 15

Aegis St Michael's 53 Wasley St 9227 2900 102 66 F g

St Rita's Aged Care Facility 25 View St 9328 8871 47 23 T F 16769 West Perth 6005

SwanCare Ningana 3 Allen Ct 6250 0250 131 98 s D T F 75, 129 38882

SwanCare Waminda 1 Adie Ct 6250 0250 120 120 C T F H 75, 129 16665 Carlisle 6101

Note 2 25, 62, 33D 16652

Catholic Homes Archbishop Goody RC 29 Goderich St 6208 6000 40 C T F 34, 82 17163

Hall & Prior Leighton Aged Care Home 40 Florence St 9328 9355 72 s F g Note 5 25, 62, 33D 16631

T F g Note 4 16697 North Perth 6006

Juniper Riverslea 100 Guildford Rd 1300 313 000 43 43 C T 20, IBC 17060

Aegis Shorehaven 49 Scotthorn Dr 9544 3200 134 134 T 10-11, 65D 22363 Madeley 6065

VINCENT Council East Perth 6004

Juniper John Bryant 95 Rawlinson Dr 1300 313 000 42 42 20, IBC 17014

RAAFA Karri and Tuart Lodge 19 Hughie Edwards Dr 9400 3800 110 110 s T F H 16736

Note 1 25, 62, 33D 16771

T F 10-11, 65D 16643

130 WESTERN AUSTRALIA 2022/23Aged Care Guide ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse CC Care Community LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117 VICTORIA PARK continued to WANNEROO

Juniper St David's Res Aged Care Home 17-19 Lawley Cr 1300 313 000 46 46 20, IBC 17051

s

Aegis Lincoln Park 21 Wright St 9328 4162 46 46

Casson House 2-10 Woodville St 9328 8422 70 1 F 17020

Hall & Prior Windsor Pk Aged Care Home 110 Star St 9472 9488 114 s C T F g

T

Villa Terenzio 33 Kent Rd 9247 0888 128 59 T F g Italian 16656 Merriwa 6030

Mount Lawley 6050

D

Brightwater Madeley 95 Imperial Cct 1300 223 968 110 110 T 5, 24 16710 Marangaroo 6064

Note: 1. ATSI; Dementia support available 3. Men only - Facility specifically for men experiencing, or at risk of homelessness, low income, or prematurely aged

4. Chinese, Italian, Polish, Vietnamese

T F 10-11, 65D 17023 Leederville 6007

The Richardson 32 Richardson St 9381 2800 92 92 F 56-57, 90 38483 WANNEROO Council Alkimos 6038

D

D

Rosewood West Perth 67 Cleaver St 1300 971 771 151 C T F 9 17027

D T F

RAAFA Vivian Bullwinkel Lodge Cambrai VIllage, 85 Hester Ave 9206 6000 79 79 18464

T

s T F H

SwanCare Tandara 73 Jarrah Rd 6250 0250 75 F H 75, 129 16793

WANNEROO Council continued Mindarie 6030

WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au

Baptistcare Bethel 2 Bethel Way 1300 660 640 85 85 D T F H 45, 63 17156 Emu Point 6330

Juniper Korumup 11 Townsend St 1300 313 000 100 100 T 20, IBC 22176 Spencer Park 6330

Bethanie Beachside 629 Two Rocks Rd 13 11 51 160 80 C D T F H 16 18720

Boyup Brook 6244

Boyup Brook Multi Purpose Service 12 Hospital Rd 9765 0222 12 16857

ALBANY Council

Albany 6330

BOYUP BROOK Council

Jacaranda Lodge Wanneroo 55 Belgrade Rd 9306 2311 65 65 T F H 16797

Wanneroo Community Nursing Home 9 Amos Rd 9306 2088 65 33 C D T F 16751 Yanchep 6035

REGIONAL Care Homes listed by

Councils (LGAs) and

ALBANY to BOYUP BROOK

Advertisement

Aged

D

WANNEROO continued

Baptistcare Mirrambeena 21 Farrelly St 1300 660 640 38 30 H 45, 63 17032

Augusta Multi Purpose Service Cnr Donovan St & Blackwood Ave 9758 3222 24 16 s 16685 Margaret River 6285

D T F

P s W C D T F b g H 1st time user? See page 117

F

Aegis Anchorage 340 Anchorage Dr North 9400 1000 102 102 D T F 10-11, 65D 18053 Wanneroo 6065

Hall & Prior Clarence Estate AC Home 55 Hardie Rd 9841 5999 86 52 s W D T F 25, 62, 33D 16757 Yakamia 6330

Aged Care

Gwen Hardie Aged Care 67 Mermaid Ave 9844 1105 58 D T F 78-79 17026 Lockyer 6330

AUGUSTA-MARGARET RIVER Council

CraigCare Albany Beaufort Rd 0416 719 764 85 4 C D T F g CALD 16885

F

Boyup Brook Multi Purpose Service 58 Bridge St 9765 1327 P 17 s SRS 16857

Regents Garden Res Resort Lake Joondalup 33 Drovers Pl 0406 564 446 100 68 s W T F H 70 16750

Augusta 6290

P s W C D T F b g H 1st time user? See page 117

Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite

METROPOLITAN Homes listed by then Suburbs

BEVERLEY Council Beverley 6304

PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite

WESTERN AUSTRALIA 2022/23 131AgedCareGuide.com.au ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse CC Care Community LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Notes Page Reference WebDPSIDPHONE (08)

D

Councils (LGAs) and then Suburbs

Advertisement

Annie Bryson McKeown Aged Care 2 Angove Rd 9844 1105 39 C F 78-79 17149

Beverley Multi Purpose Service 1 Sewell St 9646 3200 14 17080

D

Bethanie Elanora 37 Hastie St 13 11 51 81 35 16 16939

Busselton 6280

F H

Bridgetown Hospital Cnr Peninsula Rd & Pioneer St 9782 1222 P 19129

CARNARVON Council

T F

Aegis Ellenvale Cnr Broadwater Blvd & Bell Dr 9788 6400 140 140 T 10-11, 65D 20368

BUSSELTON Council

Germanus Kent House Southern Cross Care 20 Dickson Dr 1300 000 161 55 39 ATSI 76, 121 17030

BRIDGETOWN-GREENBUSHES Council

Baptistcare Kalkarni 27 Whittington St 1300 660 640 43 5 45, 63 16730

D T F H

Bruce Rock 6418

Catholic Homes - Ocean Star RC 207 Ocean Dr 9796 6600 42 42 s 34, 82 16768

F

C T H

D

Carnarvon 6701

132 WESTERN AUSTRALIA 2022/23Aged Care Guide ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117 BRIDGETOWN-GREENBUSHES to COLLIE

Carnarvon Hlth Campus - Gnullingoo Mia Cleaver St 9941 0555 36 s 62685

COLLIE Council

F

F

Geegeelup Aged Care Facility 3 Scott St 9761 1366 32 32 17015

Collie 6225

BROOKTON Council

ValleyView Residence 3-5 Vernon St 9734 0222 64 62 s T F 19141

BRUCE ROCK Council

D

W F

Baptistcare William Carey Court 450 Bussell Hwy 1300 660 640 99 99 T 45, 63 16698

Broadwater 6280

Brookton 6306

Capecare Busselton 20 Ray Ave 9750 2000 118 106 s T 16742

Wattle Hill Care 2 Wattle St 9721 4100 62 62 T 16663 South Bunbury 6230

D

Bunbury Gardens Care Community 39 Hayes St 1300 362 481 66 10 s F OBC 16690

Broome 6725

D

F H

T

D

BUNBURY Council

Bridgetown 6255

D T F

Regis Bunbury 926 Woodrow St 1300 998 100 95 93 T F 60 17085

BROOME Council

Bunbury 6230

D T g

Bruce Rock Multi Purpose Service 35 Dunstall St 9061 0222 6 16845

Bethanie Fields 111 Eaton Dr 13 11 51 160 100 W D T F 16 16775

DERBY-WEST KIMBERLEY Council

Juniper Ngamang Bawoona 33 Sutherland St 1300 313 000 P 11 3 C g ATSI 20, IBC 17070

Hall & Prior Tuia Lodge - Donnybrook 30 Allnutt St 9732 3500 40 40 T 25, 62, 33D 62703

ESPERANCE Council Esperance 6450

See page 117

DUNDAS

Denmark Multi Purpose Service 50 Scotsdale Rd 9848 0600 18 4 s T F 16844

CORRIGIN to GERALDTON (GREATER)

Juniper Guwardi Ngadu 565 Forrest Rd 1300 313 000 P 24 C g ATSI 20, IBC 17028

Exmouth Multi Purpose Service Lyon St 9949 3666 3 2 s F 16848

Bluff Point 6530

DUMBLEYUNG Council Dumbleyung 6350

Dumbleyung Multi Purpose Service 34 McIntyre St 9863 5222 4 F 16779

Dalwallinu 6609

Donnybrook 6239

CORRIGIN Council

DENMARK Council Denmark 6333

WESTERN AUSTRALIA 2022/23 133AgedCareGuide.com.au REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Corrigin MPS Wogerlin House 7 Lynch St 9063 2502 10 9 s 20755 DALWALLINU Council

Dalwallinu Multi Purpose Service Cnr Myers St & Strickland Dr 9661 0200 9 F 16705 DARDANUP Council Eaton 6232

EXMOUTH Council Exmouth 6707

GERALDTON (GREATER) Council

DONNYBROOK-BALINGUP Council

Derby 6728

Norseman Hospital 1 Talbot St 9039 9200 P 4 18738

Esperance Aged Care Facility 17 Eyre St 9072 3222 90 90 s C D T F 16636

Fitzroy Crossing 6765

Corrigin MPS 49 Kirkwood St 9063 0333 4 F 16673

Juniper Numbala Nunga 37 Sutherland St 1300 313 000 26 10 g ATSI 20, IBC 16639

Nazareth House Geraldton 17 Crowtherton St 9923 5000 110 110 s C D T F 32D 17069

Book your tour today! Call 08 9923 5000 Nazareth Care – Geraldton –Aged care from the heart

NorsemanCouncil6443

Corrigin 6375

1st time user?

KATANNING Council

Port Denison 6525 Dongara/Eneabba/Mingenew MPS 48 Blenheim Rd 9927 0200 7 6 s 17086

s T

Yaandina Aged Care Centre 58 Hampton St 9182 1365 20 20 s ATSI 16706

GOOMALLING Council

Juniper Bethshan 7 Piesse St 1300 313 000 26 24 20, IBC 17157

T g

Amana Living Kalgoorlie Edward Collick 173 Wilson St 1300 050 938 89 89 ATSI IFC, 119, 142 16787

Goomalling Multi Purpose Service Forrest St 9629 0100 12 17056

Halls Creek People's Church AC 440 Neighbour St 9168 6524 28 ATSI 16992

HARVEY Council Harvey 6220 Hocart Lodge 3 Knowles St 9729 0499 70 70 25, 62, 33D 16995

Victoria Park NH & Hostel Southern Cross Care 1 Croesus St 1300 000 161 51 51 76, 121 16764

Goomalling 6460

Kellerberrin MPS 51-63 Gregory St 9045 6222 4 19132

GERALDTON

Roebourne 6718

F

Gnowangerup 6335

(GREATER) Council continued

Gnowangerup 2 19126

Katanning 6317

Kellerberrin 6410

F

134 WESTERN AUSTRALIA 2022/23Aged Care Guide REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117 ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover GERALDTON (GREATER) continued to KOJONUP

Kalgoorlie 6430

Katanning Hospital & Health Service 11-31 Kobeelya Ave 9821 6222 16 16 s 18062

6530

C D T F H

Geraldton

KALGOORLIE-BOULDER Council

Shore Care Community 159 Fitzgerald St 1300 362 481 71 52 T F OBC 16658 Juniper Hillcrest 40 Onslow St 1300 313 000 80 80 C D T 20, IBC 16993 GNOWANGERUP Council

F

F

KOJONUP Council

F g

Kojonup 6395

Kojonup Hospital Lechenaultia House Spring St 9831 2222 6 2 19127 Springhaven Lodge 15 Barracks Pl 9831 2800 22 16681

IRWIN Council

F

Halls Creek 6770

C D T F b

Geraldton

HALLS CREEK Council

s F

KELLERBERRIN Council

C T F

KARRATHA Council

Dryandra Aged Care 45 Leake St 9045 4400 47 78-79 61878

Hosp Mallee Springs AC Broomhill -Gnowangerup Rd 9827 2222 8

D T F g H

Meekatharra 6642

MORAWA Council

Acacia Living Group, Meadow Springs AC 82 Oakmont Ave 9535 0200 87 87 F 17063

Moora 6510

Laverton Multi Purpose Service 2 Beria Rd 9088 2600 8 F 18737

Laverton 6440

Coolibah Care Residential 30 Third Ave 9535 0300 136 134 s C D T F H 7 17022

RAAFA McNamara Lodge 41 Portrush Pde 9582 5300 96 96 s T F H 16740

Yeerakine Lodge Graham St 0429 637 040 P 8 8 C SL 16738

Brightwater The Cove, Mandurah 35 Hudson Dr 1300 223 968 131 131 D T F 5, 24 16723 Greenfields 6210

Halls Head 6210

Manjimup 6258

Baptistcare Moonya 59 Ipsen St 1300 660 640 65 35 D T F 45, 63 16864 Pemberton 6260

LAKE GRACE Council

Lake Grace Multi Purpose Service Cnr Stubbs St & Memorial Dr 9890 2222 6 1 F 16776

MERREDIN Council

MANDURAH Council

MANJIMUP Council

WESTERN AUSTRALIA 2022/23 135AgedCareGuide.com.au REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover 1st time user? See page 117

Dudley Park 6210

MEEKATHARRA Council

Meekatharra Hospital Savage St 9981 0600 7 6 s g ATSI 17067

LAVERTON Council

Bethanie Peel 2 MacIaggan Turn 13 11 51 50 50 C D T F 16 17052

Merredin 6415

Amana Living Mandurah Wearne House 7 Leslie St 1300 262 626 47 41 F H IFC, 119, 142 16873

Merredin MPS Berringa Lodge 84 Haig Rd 9081 3222 10 9 T F 17153

Moora Dandaragan MPS Dandaragan St 9651 0222 22 15 s F 16674

Merredin MPS Moorditj Mia 46 Kitchener Rd 9081 3222 10 10 s F 17000

Mercy Place Mandurah 1 Hungerford Ave 1300 253 314 83 52 C D T F 69 16645 Mandurah 6210

KONDININ to MORAWA

Kondinin Multi Purpose Service 130 Graham St 9894 1222 5 3 F 16777

Lake Grace 6353

Mandurah Coast Care Community 83 Boundary Rd 1300 362 481 52 3 s D T F OBC 16637 Meadow Springs 6210

Aegis Greenfields 95 Lakes Rd 9535 0700 106 64 D T F 10-11, 65D 17036

KONDININ Council

Pemberton Northcliffe MPS Railway Cr 9776 4000 5 5 s F 18742

MOORA Council

Morawa 6623

Morawa Perenjori MPS 1 Caulfield St 9971 0200 14 14 s F 16865

Kondinin 6367

Narembeen 6369

Three Springs 6519

F

Juniper The Residency 47-57 Burgoyne St 1300 313 000 45 33

Ravensthorpe 6346

Kununoppin Multi Purpose Service Leake St 9683 0222 7 5 16882

C T F g ATSI 17224

NGAANYATJARRAKU Council

RAVENSTHORPE Council

Kungkarrangkalpa Aged Care Facility Wanarn Community, Main Rd 8955 8068 18

PORT HEDLAND Council

NANNUP Council

Pinjarra 6208

Nannup 6275

Narrogin Cottage Homes 50 Felspar St 9881 1677 50 50 s T F g H European 16991

Northampton Health Service 103 Stephen St 9934 0200 8 8 T F b 17001

Narrogin 6312

NAREMBEEN Council

Narembeen Multi Purpose Service Ada St 9064 6222 13 6 s F 16783

Juniper Bethavon 107 Duke St 1300 313 000 33 33 T F 20, IBC 17155

C

Mount Barker 6324

D

Quairading MPS Parker House Cnr Jennaberring Rd & Loudon St 9645 1455 6 6 F 17064

Ravensthorpe Health Service 74 Martin St 9838 2211 4 F 18739

Ngaanyatjarra-Giles 6431

F

Bedingfeld Lodge 4 Bedingfeld Rd 9531 1622 70 70 s 17139

136 WESTERN AUSTRALIA 2022/23Aged Care Guide REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117 ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover MURRAY to TRAYNING

Nannup Multi Purpose Service Carey St 9756 3800 9 F 18741

NARROGIN Council

Northam 6401

QUAIRADING Council

Quairading 6383

Quairading Multi Purpose Service 19 Harris St 9645 2222 6 3 F 16752

THREE SPRINGS Council

North Midlands Multi Purpose Service Cnr Thomas & Mayrhofer Sts 9954 3200 9 9 17081

C

W D T F

TRAYNING

KununoppinCouncil6489

Residency by Dillons Narrogin 52 Williams Rd 9881 2244 50 7 T F 16630

PLANTAGENET Council

Karlarra Residential Aged Care Facility 200 Forrest Cir 9174 1522 56 40 s T 16759

South Hedland 6722

MURRAY Council

NORTHAM Council

C D T F 20, IBC 16671 NORTHAMPTON Council Northampton 6535

Plantagenet Cranbrook Health Service Langton Rd 9892 1222 39 25 s D T F 17074

Definitions see page 158 D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Waratah Lodge 6 Arnott St 9861 1755 18 18 16664

Southern Plus East Fremantle 15 Wolsely Rd East Fremantle 6158 1300 000 161 83 83 W C D T F 76, 121 21971

T

Southern Plus East Fremantle Respite Serv 15 Wolsely Rd East Fremantle 6158 1300 000 161 83 83 W C D T F 76, 121 38645

Bethanie Subiaco 9285 7700 112 112 16 19933

WYNDHAM-EAST KIMBERLEY Council Kununurra 6743

s W D T F

Southern Cross 6426

Mercy Place Mont Clare 9 Dean St Claremont 6010 1300 253 314 73 73 W C T F 69 19535

Duncraig Lady McCusker Hm 27 Beddi Rd Duncraig 6023 1300 262 626 60 52 W D T F H IFC, 119, 142 16648

Fields 111 Eaton Dr Eaton 6232 13 11 51 160 100 W D T F 16 16775

Melville Parkside Care Community 15 Cottrill St Myaree 6154 1300 362 481 50 48 s W C F OBC 17107

Juniper Gerdewoonem 50 Ivanhoe Rd 1300 313 000 25 25

Southern Cross Multi Purpose Service Coolgardie Rd 9081 2222 8 8 F 17017

York 6302

g ATSI 20, IBC 20367

Wagin 6315

Waroona 6215

Wongan Hills 6603

Karingal Green Health and Aged Care 53 Hawkevale Rd High Wycombe 6057 6372 0400 160 160 W T F 25, 62, 33D 19932

Regents Garden Scarborough Condocare 22 Wheatcroft St Scarborough 6019 0406 564 446 105 105 s W D T F 70 20366

Regents Garden Res Resort Lake Joondalup 33 Drovers Pl Wanneroo 6065 0406 564 446 100 68 s W T F H 70 16750

YILGARN Council

Regents Garden Res Care Aubin Grove 248 Lyon Rd Aubin Grove 6164 0406 564 446 102 102 s W D T F H 70 20365

WONGAN-BALLIDU Council

Bethanie

Wyalkatchem Multi Purpose Service 9 Honour Ave 9692 1222 11 F 16667

Amana Living

Hall & Prior Clarence Estate Aged Care 55 Hardie Rd Spencer Park 6330 9841 5999 86 52 s W 25, 62, 33D 16757

Regents Garden Four Seasons Booragoon 495 Marmion St Booragoon 6154 0406 564 446 100 100 s W T F 70 16721

D T F

WESTERN AUSTRALIA 2022/23 137AgedCareGuide.com.au REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs Advertisement Notes Page Reference WebDPSIDPHONE (08) PrivatelyFundedSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsCulturallySpecificRetirementLivingOnsite P s W C D T F b g H 1st time user? See page 117 ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover WAGIN to YORK Aged Care Homes with Extra Services Advertisers only listed below All extra service providers are also listed in the directory on pages 118 131 AdvertPage WebDPSIDPHONE (08) See page 117 a for definitionsSizeofFacility(Beds/Places)SingleBedroomswithEnsuitesBookedRespiteBedsExtraServicesPetsonPremisesSecureDementiaUnitSecureGardenSpecialistPalliativeCareTransitionCareBedsRetirementLivingOnsite s W C D T F b H

York MPS & Pioneer Memorial Lodge Trew Rd 9641 0200 21 17055

Living Salter Pt Peter Arney Home 1 Gentilli Way Salter Point 6152 1300 262 626 100 86 W D T F H IFC, 119, 142 16811

Murdoch Gardens Care Community Discovery Way (access via Wagtail Cl) Murdoch 6150 1300 362 481 141 121 s W D T F OBC 16732

WAGIN Council

WAROONA Council

Midland Nursing Home 44 John St Midland 6056 9274 3157 110 25 s W C D T F 66 16633

45 Bishop St Jolimont 6014

Pam Corker House 15 Eastcott St 9733 1355 45 43 s C D T F H 17049

Wongan Hills MPS & Lovegrove Lodge Cnr Ackland & Mitchell St 9691 1222 14 F 16707

WYALKATCHEM Council

Amana

Wyalkatchem 6485

YORK Council

Baptistcare Balladong Gardens 20 Redmile Rd 1300 660 640 26 26 D T F 45, 63 20699

South Perth 1300 262 626 9 9 9 9 9 IFC, 119, 142 16962

Dalyellup Housing Dalyellup 13 11 51 9 9 9 Note 4 16 20744

Amana Living

Elanora Retirement Village South Bunbury 13 11 51 9 9 9 9 9 16 19475 Esprit Retirement Village Eaton 13 11 51 9 9 9 9 9 16 19478 Fields Retirement Village Eaton 13 11 51 9 9 9 9 9 9 9 16 19471

Balmoral Retirement Village Como 9367 7333 9 9 9 9 9 9 10-11, 65D 19484

Kalgoorlie 1300 050 938 9 9 9 9 9 9 9 IFC, 119, 142 16805

Warwick Retirement Village Warwick 13 11 51 9 9 9 9 9 16 19479 Waters Retirement Village Port Kennedy 13 11 51 9 9 9 9 9 9 16 18052 Affordability Scheme IFC, 119, Units

Karrinyup 1300 262 626 9 9 9 9 9 9 IFC, 119, 142 16840

Balladong Country Estate

Roleystone 1300 262 626 9 9 9 9 9 9 IFC, 119, 142 16952

(NRAS); Pages

Rockingham 1300 660 640 9 9 9 9 9 9 45, 63 17034

Illawong Retirement Village Hamilton Hill 13 11 51 9 9 9 9 9 Note 5 16 19473 on the Park Retirement Village

AEGIS AGED CARE to BETHANIE

Australind Treendale Village Australind 1300 262 626 9 9 9 9 9 IFC, 119, 142 20080

Camelia Court Retirement Village Bayswater 6166 6362 9 9 61718

Struckman Mews Village

William Carey Court Village Busselton 1300 660 640 9 9 9 9 9 9 9 45, 63 19597

VILLAGE

Bethanie

Salter Point Peter Arney Village Salter Point 1300 262 626 9 9 9 9 9 IFC, 119, 142 16861

Amana Living

Salter Point 1300 660 640 9 9 9 9 9 9 45, 63 17045

Albany Wollaston Court

WebDPSIDILUsorVillas Type RentalAccommodationServicedApartments24hrOnSiteSupervision Features AgedCareOnSiteCommunalFacilitiesSmallPetsWelcomeDonorFunded Fees/Costs LicencetoOccupyResidentFunded/PurchasedServiceFee

Karrinyup Moline Village

ORGANISATION

Geneff Retirement Village Innaloo 13 11 51 9 9 9 9 9 9 16 19472

Bull Creek Frederick Guest Village Bull Creek 1300 262 626 9 9 9 9 9 9 IFC, 119, 142 16975

Inglewood St Francis Court

Notes Advert Page

South Perth Le Fanu Court

South Perth St Mary's Close

Riverside Village

Yallambee Village Mundaring 1300 660 640 9 9 9 9 9 9 9 9 Note 3 45, 63 19596

Kalgoorlie Muschamp Village

Beachside Retirement Village Yanchep 13 11 51 9 9 9 9 9 9 16 19476

Gwelup Gwelup 13 11 51 9 9 9 9 16 21867 Gwelup Retirement Village Gwelup 13 11 51 9 9 9 9 9 9 9 16 21868

available for low income residents in partnership with the Department of Communities 2. Units available through Housing Authority as a joint venture; Pages IFC, 119, 142 5. Units available for low income residents with approval from HomesWest 3. Rental units available through joint venture with Department of Housing

Mirrambeena Village Margaret River 1300 660 640 9 9 9 9 9 9 9 Note 3 45, 63 21204

Midland 1300 660 640 9 9 9 45, 63 61733

Alinea

Graceford Village Byford 1300 660 640 9 9 9 9 9 9 9 45, 63 17088

Menora 13 11 51 9 9 9 9 9 9 16 19477 Peel Housing Coodanup 13 11 51 9 9 9 Note 4 16 20745

AREA PHONE (08)

Note: 1. Units available through National Rental

Coolbellup 1300 262 626 9 9 9 9 9 9 9 Note 1 16815

Mosman Park Dorothy Genders Village Mosman Park 1300 262 626 9 9 9 9 9 9 IFC, 119, 142 16911

Coolbellup Hale House

York 1300 660 640 9 9 9 9 9 45, 63 61734

142 4.

Lesmurdie Parry Village

Bethel Village Albany 1300 660 640 9 9 9 9 9 9 9 45, 63 19598

Spencer Park 1300 262 626 9 9 9 9 9 9 IFC, 119, 142 17075

Inglewood 1300 262 626 9 9 9 9 9 9 IFC, 119, 142 17106

Gracehaven Village

Silver Vines Village

138 WESTERN AUSTRALIA 2022/23Aged Care Guide Definitions see pages 158 D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Retirement Accommodation listed alphabetically by their Organisation

Meadow Springs Village Mandurah 1300 262 626 9 9 9 9 9 9 IFC, 119, 142 17048

Roleystone Hillandale Village

Aegis Aged Care

Kitchener Gardens Retirement Village Melville 9330 1911 9 9 9 9 9 10-11, 65D 16903

Duncraig 1300 262 626 9 9 9 9 9 9 IFC, 119, 142 18074

Shenton Park Riley House Shenton Park 1300 262 626 9 9 9 9 9 IFC, 119, 142 17134

South Perth 1300 262 626 9 9 9 9 IFC, 119, 142 17112

Baptistcare WA

Duncraig Lady McCusker Village

Margaret River 1300 660 640 9 9 9 9 9 9 Note 3 45, 63 18444

Lesmurdie 1300 262 626 9 9 9 9 9 9 9 Note 2 20393

Southern Cross Care (WA) BF Prindiville Village North Perth 0407 149 329 9 9 9 9 9 9 76, 121 16940

Success Village Success 0407 149 329 9 9 9 9 9 76, 121 16699

Catholic Homes

Mertome Village Bayswater 6462 7200 9 9 9 9 9 9 Note 1 38893

Trinity Independent Living Duncraig 1300 244 333 9 9 9 9 9 9 34, 82 17043

Noranda Village Noranda 0481 012 249 9 9 9 20, IBC 18047

Brightwater

VILLAGE

Carramar Village in Morley Morley 9378 8200 9 9 9 9 9 20, IBC 17019

Rowethorpe Bentley 6363 6311 9 9 9 9 9 9 9 20, IBC 16745

Mercy Health Edgewater Mercy Villas Edgewater 1300 253 314 9 9 9 9 9 9 69 21229

Salisbury Retreat Bedford 9345 3448 9 9 9 20, IBC 18046

Villa Maria Lesmurdie 1300 253 314 9 9 9 9 9 9 9 69 21228

Carramar Retirement Village Morley 1300 313 000 9 9 20, IBC 63428

Juniper

Curtin Heritage Living Riversea Village Mosman Park Mosman Park 9382 7500 9 9 9 9 9 9 9 9 64D 17136

MercyCare Aged Care Mercy Village Wembley Wembley 9340 7220 9 9 9 9 9 9 16687

MYVISTA

ORGANISATION

Regents Garden Group Bungalows Aubin Grove Aubin Grove 0415 512 459 9 9 9 9 9 9 70 21007

Note: 1. Includes 42 units through HomesWest; Pages 25, 62, 33D

2. Supported living on site

Independent Living Burswood 1300 244 111 9 9 9 9 34, 82 61820

Boronia Court Lockyer 9842 6552 9 20, IBC 63429

St David's Retirement Living Mount Lawley 0413 450 624 9 9 9 20, IBC 63431

Hall & Prior Aged Care

Orana Apartments Menora 9270 4425 9 20, IBC 63427

Foley Village Hilton 0407 149 329 9 9 9 9 9 9 76, 121 16852

Margaret Hubery Village Rossmoyne 0407 149 329 9 9 9 9 9 76, 121 17046

Hocart Lodge Harvey 9729 0499 9 9 9 9 9 9 25, 62, 33D 16995

Coolibah Care

SwanCare Australind Rise Australind 9762 4101 9 9 9 9 9 75, 129 19283

St David's Serviced Units Mount Lawley 1300 313 000 9 9 20, IBC 21875

Elimatta Retirement Living Menora 9270 4425 9 9 9 9 9 9 20, IBC 21179

Donovan Village Forrestfield 0407 149 329 9 9 9 9 9 76, 121 16910

Thomas Perrott Village Shelley 0407 149 329 9 9 9 9 9 76, 121 17178

Ocean Star Independent Living South Bunbury 1300 244 333 9 9 9 9 9 9 34, 82 16788

Harold Hawthorne Community Centre Over 55s Village and Housing Carlisle 9470 1155 9 9 9 9 9 9 19 21210

Bungalows Lake Joondalup Wanneroo 0415 512 459 9 9 9 9 9 9 70 19464

Oryx The Queenslea Claremont 6280 1900 9 9 9 Note 1 56-57, 90 38797

Coolibah Grove Independent Living Mandurah 9535 0300 9 9 9 9 9 9 9 9 9 7 16822

Faulkner Park Retirement Estate Cloverdale 0407 149 329 9 9 9 9 9 76, 121 16973

Regis Aged Care Hollywood Village Nedlands 9380 5211 9 9 9 9 9 9 60 20714

Castledare Independent Living Wilson 1300 244 333 9 9 9 9 9 9 34, 82 16755

BRIGHTWATER to SWANCARE

Manoah Homes Manoah Village Martin 0417 918 413 9 9 9 9 9 9 9 123 17009

AREA PHONE (08)

Kingsway Court - A Brightwater Community Madeley 9302 3655 9 9 9 9 9 9 5, 24 16719

Servite Independent Living Joondanna 1300 244 333 9 9 9 9 9 9 34, 82 16712

RoseMount Dianella 0411 649 625 9 9 9 9 9 20, IBC 17127

WESTERN AUSTRALIA 2022/23 139AgedCareGuide.com.au Definitions see pages 158 D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Retirement Accommodation listed alphabetically by their Organisation Notes Advert Page WebDPSIDILUsorVillas Type RentalAccommodationServicedApartments24hrOnSiteSupervision Features AgedCareOnSiteCommunalFacilitiesSmallPetsWelcomeDonorFunded Fees/Costs LicencetoOccupyResidentFunded/PurchasedServiceFee

Waterfront Cottesloe Cottesloe 9382 7555 9 9 9 9 9 9 64D 38464

Mirrabooka Retirement Living Apartments Mirrabooka 9207 4666 9 9 9 9 9 9 128 38886

Roshana Care Group Sunshine Park Lifestyle Village Lesmurdie 9291 6100 9 9 9 9 9 9 78-79 19594

Chrystal Halliday Retirement Living Karrinyup 9345 3448 9 9 9 9 9 9 20, IBC 21554

Balcatta Retirement Village Balcatta 9207 4666 9 9 9 9 9 9 128 19518

Wongan-Ballidu Mid West Woodanilling South Wyalkatchem Mid West

140 WESTERN AUSTRALIA 2022/23Aged Care Guide

Yilgarn South East York Mid West

Council District Region

Dardanup South

Narembeen Mid West

South East Exmouth Far North Geraldton (Greater) Mid West Gingin Mid West Gnowangerup South Goomalling Mid West

Carnamah Mid West Carnarvon Mid North Chapman Valley Mid West

Kalgoorlie-Boulder South East Karratha Far North Katanning South Kellerberrin Mid West Kent South

Bruce Rock Mid West

Council District Region

Albany South Ashburton Far North Augusta-Margaret River South Beverley Mid West Boddington South Boyup Brook South

Corrigin South Cranbrook South

Council District Region

Esperance

Kojonup South Kondinin South

Dandaragan Mid West

Narrogin South Ngaanyatjarraku Mid North

Northam Mid West Northampton Mid North

Ravensthorpe South East Sandstone Mid North Shark Bay Mid North Tammin Mid West Three Springs Mid West Toodyay Mid West

Nungarin Mid West

Cuballing South Cue Mid North

Trayning Mid West

Upper Gascoyne Mid North Victoria Plains Mid West Wagin South Wandering South Waroona South West Arthur South

Wyndham-East Kimberley Far North

HCP Regional Council districts

Chittering Mid West

Westonia Mid West Wickepin South Williams South Wiluna Mid North

Dalwallinu Mid West

Bridgetown-Greenbushes South

Dumbleyung South

Donnybrook-Balingup South Dowerin Mid West

Dundas South East East Pilbara Far North

Yalgoo Mid North

Coorow Mid West

Halls Creek Far North Harvey South Irwin Mid West Jerramungup South

Perenjori Mid West

Cunderdin Mid West

Collie South Coolgardie South East

Pingelly South

Bunbury South Busselton South Capel South

Plantagenet South Port Hedland Far North

Brookton South Broome Far North Broomehill-Tambellup South

Koorda Mid West Kulin South Lake Grace South Laverton Mid North Leonora Mid North Mandurah South Manjimup South Meekatharra Mid North Menzies South East Merredin Mid West Mingenew Mid West Moora Mid West Morawa Mid West Mount Magnet Mid North Mount Marshall Mid West Mukinbudin Mid West Murchison Mid North Murray South Nannup South

Denmark South Derby-West Kimberley Far North

Quairading Mid West

Council District Metro Region

Some providers may only service one region while others can service multiple areas.

Fremantle Perth South

Serpentine-Jarrahdale Metro South South Perth Perth South Stirling Perth North Subiaco Perth North Swan Metro North Victoria Park Perth South Vincent Perth North Wanneroo Metro North

Tables organised into the five regional areas of Far North, Mid North, Mid West, South and South East then follow. Regional listings are on pages 146 –148.

The list on the page opposite is a reference guide to help you find in which group council districts in regional areas are found.

Bassendean Perth North Bayswater Perth North

Belmont Perth South Cambridge Perth North

Claremont Perth North Cockburn Metro South

Cottesloe Perth North

HCP Metropolitan Council districts

Council District Metro Region

Joondalup Metro North

The reference tables are organised in five metropolitan regions: Metro East, Metro North, Metro South, Perth North, and Perth South. Metropolitan listings are on pages 143 –146.

On the following pages you’ll find alphabetical lists of approved providers in Western Australia.

Canning Perth South

Gosnells Metro East

Melville Perth South

EastMetro

East Fremantle Perth South

Approved Home Care Package (HCP) providers deliver home care and support services to members of the community who live at home.

NorthMetro SouthMetro NorthPerth SouthPerth AustraliaWesternHCPsMOHECAREPACKAGES 141WESTERN AUSTRALIA 2022/23 AgedCareGuide.com.au

The list below is a quick reference guide to help you find in which group council districts in metropolitan are listed. For example Claremont LGA is grouped under Perth North.

Kalamunda Metro East

Mosman Park Perth North Mundaring Metro East

NorthFar NorthMid WestMid South EastSouth

To help you know which approved providers offer services in a certain region, we’ve included coloured bars down the left hand side of the directory pages.

Kwinana Metro South

RegionalMetro

Armadale Metro South

Home Care Packages directory –Approved Providers

Nedlands Perth North Peppermint Grove Perth North Perth Perth North Rockingham Metro South

If you’ve been approved for a Government funded HCP of any type you may approach any approved HCP provider to provide the services you need.

142 WESTERN AUSTRALIA 2022/23Aged Care Guide

Like most people, Joan found getting care for her husband at home really complicated. Until she called me.

If you’re also finding all this a bit complicated, just call me, and we’ll sort it out together.”

1300 26 26 26 | amanaliving.com.au

Professionally trained. Naturally kind.

Leonie Demunk, Amana Living Customer Care “

“Joan was finding it harder to care for her husband Arthur, as his needs increased. She was also finding it overwhelmingly complicated to get the added support he needed to continue living at home. My professional training and hands-on experience at Amana Living meant I was able to explain things in plain language and help her through each of the steps, just like we’ve done for thousands of other people.

These icons help find the packages that are most suitable for

e

Packages for people with housing needs and at risk of homelessness

How to read the HCP table

t

Veteransfor Z

R Packages

Packages

Package supplements, like the Dementia Supplement Zand the Veterans’ Supplement R, are offered to eligible persons only. Some packages are specifically for people who are financially or socially disadvantaged e, people with housing needs or at risk of homelessness Y, or for people who live in rural or remote areas t. The Cultural Environment g indicates providers offering services for people from culturally diverse backgrounds.

Y

for peopledementiawith 8 Generaleligiblesuitablepackagesforallclients

you. g EnvironmentCultural EastMetro NorthMetro SouthMetro NorthPerth SouthPerth A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Perth Metropolitan SERVICE PROVIDER PHONE (08) HomePackagesCareLevels Home SupplementPackagesCare Notes Advert Page WebDPSID     Acacia Living Home Care Packages Metro Perth & Hills 9291 0105 1234 8ZtR 18771     Alzheimer's WA Home Care Packages 1300 667 788 1234 8Z 31, 108 61735     Amana Living Home Care Services 1300 262 626 1234 8ZetRg CALD IFC, 119, 142 17724   Amaroo@Home 9490 3899 1234 8Z 20028   Astley Care Home Care Packages 6500 8210 234 8ZeYR 47 17745     AusCare Home & Community Care 1300 455 322 1234 8Z 38987     Avivo: Metropolitan Home Care Packages 1300 428 486 1234 8ZeR 17755     Baptistcare Home Care Perth Metro 1300 660 640 1234 8Zet 45, 63 17746     Bedingfeld Lodge 9531 1622 1234 8ZR 17139    Bethanie Community Care Perth Metro East 13 11 51 1234 8ZeRg CALD 16 21036   Bethanie Community Care Perth Metro North 13 11 51 1234 8ZeRg CALD 16 17798    Bethanie Community Care Perth Metro South 13 11 51 1234 8ZeR 16 17796     Better Living Home Care Packages 1300 307 344 1234 8Z 22201     Brightwater at Home 1300 223 968 1234 8ZeRg CALD, LGBTIQ 5, 24 17728

The table on the next few pages lists approved HCP providers in alphabetical order, detailing the HCP levels they offer and if they offer any package supplements.

Packages for people who live in rural, remote or isolated areas

Packages for people who are financially or disadvantagedsocially

you

The same type of care and services are provided under each HCP level of care, and these may include transport, domestic assistance, social support, personal care, home maintenance, home modification, nursing care, food services and medication Theassistance.hoursof care are increased at each level of care, i.e. more hours of care and services are provided under HCP Level 4 and the least under HCP Level 1.

Based on your care needs, an ACAT assessment will determine what level of care you are eligible for and if any supplements apply to you.

WESTERN AUSTRALIA 2022/23 143AgedCareGuide.com.au

Ethnicity, country or cultural groups listed under ‘Notes’ applies to all package levels in that row. If service providers have an advertisement in this Guide, then the page number of the advert is listed in red under ‘Advert Page’. The ‘DPS Web ID’ number can be used as a unique identifier to find out more information on AgedCareGuide.com.au .

144 WESTERN AUSTRALIA 2022/23Aged Care Guide ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover e Packages for people who are financially or disadvantagedsocially Y Packages for people with housing needs and at risk of homelessness t Packages for people who live in rural, remote or isolated areas R PackagesVeteransfor Z Packages for peopledementiawith 8 Generaleligiblesuitablepackagesforallclients These icons help you find the packages that are most suitable for you. g EnvironmentCultural EastMetro NorthMetro SouthMetro NorthPerth SouthPerth A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Perth Metropolitan SERVICE PROVIDER PHONE (08) HomePackagesCareLevels Home SupplementPackagesCare Notes Advert Page WebDPSID   Care Net Home Services 9385 5100 1234 8ZeR 29 20700     Carealot Home Hlth Serv and the South West Rural Respite Serv 9284 7562 1234 8ZetR 16711    Carinya Care Services TCP Community Care 9438 5500 1234 8 Note 1 59 19570     Catholic Homes - Home Care Services Metropolitan 1300 244 000 1234 8Zetg Note 2 34, 82 21188     Chorus Home & Community Care Services 1800 264 268 1234 8ZeYtR 18081     Chung Wah CC Home Care Packages 9328 3988 1234 8ZeYRg Note 3 86 17754  Cockburn Care Home Care Packages 9411 3780 1234 8Zeg ATSI 17735    Comfort Keepers Perth - South of the River 9315 2200 1234 8ZeRg Note 4 40 19580    Comfort Keepers Perth North/Hills/Mandurah 9492 8920 1234 8ZeRg CALD 40 18430     Community Vision Home Care Services 1800 968 754 1234 8Ze 17742     Continuity Care Australia Pty Ltd 1800 012 273 1234 8ZeYtR 63349  Coolibah Care Home Services 9535 0300 1234 8ZeR 7 19581     Country Mile Home Care 0476 035 233 1234 8ZetR 21843     CPE Group 1300 665 082 1234 8ZeYR 144 21918     CURA In-Home Care 9382 1983 1234 8Zeg Note 5 17779    ECHO Home Care Packages 9271 7011 1234 8ZeYtR 17726     Enrich Living Services WA Metropolitan 1300 202 003 1234 8ZeYRg ATSI, NESB 17723    Focused Care 9302 1737 1234 8ZeR 38501  Godrich Health Care 6153 1528 1234 8ZeYR 21943  Happy Living Home Care Packages 1300 911 728 1234 8ZetR 62822     Harmilla Care 6249 7066 1234 8Z 38968     HCA Home 1300 422 111 1234 8ZeYR 38173     HenderCare 1300 764 433 1234 8ZeR 20727     Home Care Assistance West Coast Perth 9385 5675 1234 8Z 21344     Home Care, Southern Plus 1300 000 161 1234 8ZeYRg ATSI 76, 121 17729     Home Caring 1300 875 377 1234 8Zeg Note 6 39049     Home Chef 9378 2544 1234 8 21361    Home Instead Perth North & South 6310 0400 1234 8Z 19010  Home Instead Regional Western Australia 6310 0400 1234 8Z 38876 Note: 1. Transition Care Packages 4. African, Arabic, European, Italian, LGBTIQ, South African 2. CALD, Italian; Short Term Restorative Care offered, fee for service available 5. Dutch, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Spanish, Turkish 3. Asian, Burmese, Cambodian, Chinese, Filipino, Indian, Indo-Chinese, Korean, Malaysian, Singaporean, Thai, Vietnamese 6. Arabic, Asian, Chinese, Greek, Hindi, Indian, Italian, Vietnamese  1300 665 082  info@cpegroup.biz www.cpegroup.biz 63 Lindsay St, Perth WA 6000 • Home & Aged Care Services Gov. funded Home Care Packages • Disability Services – NDIS • Veterans Home Care – DVA

WESTERN AUSTRALIA 2022/23 145AgedCareGuide.com.au ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover EastMetro NorthMetro SouthMetro NorthPerth SouthPerth A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Perth Metropolitan SERVICE PROVIDER PHONE (08) HomePackagesCareLevels Home SupplementPackagesCare Notes Advert Page WebDPSID     Home Support Services 1800 854 300 1234 8ZetRg ATSI, CALD 21929  IAC Home Care 9247 0888 1234 8 21956     Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) 9228 2220 1234 8ZeRg Note 1 2 17799  JE Murray Home 9399 6800 1234 8ZeY 16905     Juniper Home Care 1300 313 000 1234 8Zetg ATSI 20, IBC 18080     Just Better Care WA 1300 587 823 1234 8Z 21 61871     KinCare WA 1300 110 254 1234 8ZetR 18076     KompleteCare 9329 4955 1234 8Z 63153     Let's Get Care 1300 497 442 1234 8ZeYtRg ATSI, CALD, LGBTIQ, NESB 38282     Lite n' Easy 13 15 12 1234 8 Note 2 53 49557     Luve & Care - NDIS Disability Care Services 0452 427 659 4 8 63393  Melville Cares Home Support 9319 0900 1234 8ZeR Note 3 38241     MercyCare Community & Home Support Services 1800 637 299 1234 8ZeR 17731     My Flex Home Care 9427 7500 1234 8Z 28 19142   MYVISTA Home Care 9207 4666 1234 8Zg Note 4 128 18042     Pearl Home Care - Perth 6167 5610 1234 8 60986     Rainbow Multicultural Aged Care Program 9271 2026 1234 8ZeRg Note 5 17759   Right at Home Perth Como 6556 7008 1234 8Z Note 6 35 63496    Right at Home Perth Midland 6146 0085 1234 8ZR Note 6 35 38327   Right at Home Perth Northern Suburbs 6202 8033 1234 8ZR Note 6 35 22378  Right at Home Perth West Coast 6400 5888 1234 8ZR Note 6 35 62674     Right at Home RightCare 07 3054 1360 1234 8ZR Note 6 35 22069     Right at Home WA 1300 363 802 1234 8Zt Note 6 35 63499     Rise Home Care Services 6274 3700 1234 8ZeYR 18769   Shine Community Care 9253 5555 1234 8ZR 64D 38472     Silverchain Diabetes Care 9242 0242 1234 8ZeYRg 37779     Southcare Home Care Packages 9450 6233 1234 8Zeg CALD 94 17775    Southern Districts Support 9498 4800 1234 8ZetR 21813    St Bart's Home Care 9323 5168 1234 8ZeYR 126 17794 Shine is a not for profit provider of in home aged care services. Call 08 9253 5555 or shinecommunity.com.auvisit EMPOWERING OLDER PEOPLE TO LIVE INDEPENDENTLY IN THEIR OWN HOME Note: 1. CALD, European, Italian, Southern European, Spanish 4. CALD, Croatian, Italian, Korean, Macedonian 2. Fee for service available 5. Bosnian, CALD, Croatian, Former Yugoslavian, Hungarian, Italian, Latvian, Macedonian, NESB, Polish, Russian, Serbian, Slavic, Ukrainian 3. Can outsource health professionals as needed 6. Oxygen and enteral feeding supplement Your locally owned and operated Home Care provider with over 25 years experiencemy home care (08) 9427 7500 homecare@my exhealth.com.au

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover e Packages for people who are financially or disadvantagedsocially Y Packages for people with housing needs and at risk of homelessness t Packages for people who live in rural, remote or isolated areas R PackagesVeteransfor Z Packages for peopledementiawith 8 Generaleligiblesuitablepackagesforallclients These icons help you find the packages that are most suitable for you. g EnvironmentCultural EastMetro NorthMetro SouthMetro NorthPerth SouthPerth A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Perth Metropolitan SERVICE PROVIDER PHONE (08) HomePackagesCareLevels Home SupplementPackagesCare Notes Advert Page WebDPSID 146 WESTERN AUSTRALIA 2022/23Aged Care Guide   St Basil's Home Care Packages 6146 2585 1234 8Zeg Note 1 3 17777     St John WA Community Transport Service 9334 1300 1 8 21207  St Louis Home Care 9385 3406 1234 8Z 39057     St Simeon Healthcare 02 8645 4010 1234 8ZetRg Note 2 43604     St Simeon HealthCare Service 0478 184 732 1234 8Ztg Note 3 38307  Stirling Community Home Care Packages 9205 7632 1234 8ZeR 21919   SwanCare At Home 6250 0300 1234 8Z 75, 129 20415   The Carers Home Care Services 9331 5866 1234 8Z 26 21479     The CareSide 1300 854 080 1234 8ZetR 38183    TPG Aged Care 9408 1100 1234 8ZeR 21885     Triple A Care 9328 3435 1234 8Zeg Note 4 17782     Umbrella Multicultural Community Care Services Inc 9275 4411 1234 8Zeg Note 5 21464    White Oak Home Care Packages 9301 0299 1234 8ZeYRg ATSI, CALD 25, 62, 33D 20085     YNA Your Nursing Agency Home Care Package Services 13 10 99 1234 8R 22197 Note: 1. Arabic, CALD, Greek, Italian, Macedonian, Western European 4. Asian, Burmese, CALD, Indian, Sinhalese, Sri Lankan, Tamil 2. Bosnian, Croatian, Filipino, Former Yugoslavian, German, Polish, Russian, Serbian, Slavic 5. Asian, CALD, European, South African 3. Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic WESTERN AUSTRALIA 2022/23Aged Care Guide NorthFar NorthMid WestMid South EastSouth A – Z list of all approved providers who are eligible to deliver Home Care Packages in Regional Western Australia SERVICE PROVIDER PHONE (08) HomePackagesCareLevels Home SupplementPackagesCare Notes Advert Page WebDPSID  Acacia Living Group, Mandurah 9565 9190 4 8 63142  Acacia Living Home Care Packages Metro Perth & Hills 9291 0105 1234 8ZtR 18771   Acacia Living Home Care Packages Mid West/Geraldton 9999 1100 1234 8ZetR 17062  Acacia Living Home Care Packages Peel/Mandurah 9291 0105 1234 8ZR 19573  Acacia Living Home Care Packages South West 9791 7543 1234 8Z 21187  Acacia Living Home Care Packages Wheatbelt/Jurien Bay 9652 0492 23 8ZtR 21463  ACCC Home Care Services 9841 8668 1234 8ZeR 19158      Alzheimer's WA Home Care Packages 1300 667 788 1234 8Z 31, 108 61735   Amana Living Home Care Services 1300 262 626 1234 8ZetRg CALD IFC, 119, 142 17724  Amaroo@Home Denmark 0438 925 801 1234 8Z 38381     Avivo: Regional Home Care Packages 1300 428 486 1234 8ZetR 19504    Baptistcare Home Care Great Southern 1300 660 640 1234 8Zet 45, 63 20375

 Carinya Care Services TCP Community Care 9438 5500 1234 8 Note 1 59 19570

CPE Group 1300 665 082 1234 8ZeYR 144 21918

8Ze 76,

8Zetg ATSI

8Zet 20, IBC 18784  Juniper Kununurra Community Care 1300 313 000 1234 8Zetg ATSI 20, IBC 17750      Just Better Care WA 1300 587 823 1234 8Z 21 61871      KinCare 1300 110 254 1234 8ZetR 18076      KompleteCare 9329 4955 1234 8Z 63153      Let's Get Care 1300 497 442 1234 8ZeYtRg ATSI, CALD, LGBTIQ, NESB 38282    Life Without Barriers Kimberley/Goldfields 1800 792 359 1234 8Ztg ATSI, LGBTIQ 38382      Lite n' Easy 13 15 12 1234 8 Note 4 53 49557      Luve & Care - NDIS Disability Care Services 0452 427 659 4 8 63393 Note: 1. Transition Care Package 3. Arabic, Asian, Chinese, Greek, Hindi, Indian, Italian, Vietnamese 2. Dutch, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Spanish, Turkish 4. Fee for service available

   

    

 Catholic Homes - Home Care Services Regional 1300 244 000 1234 8Zetg CALD, Italian 34, 82 38333

 

8

 Comfort Keepers Perth North/Hills/Mandurah 9492 8920 1234 8ZeRg CALD 40 18430

 Carealot Home HS and the South West Rural Respite Services 9284 7562 1234 8ZetR 16711

 CURA In-Home Care 9382 1983 1234 8Zeg Note 2 17779 Enrich Living Services WA Metropolitan 1300 202 003 1234 8ZeYRg ATSI, NESB 17723 Enrich Living Services WA Regional 1300 202 003 1234 8ZeYtR 20718 Esperance Home Care 9083 1800 1234 8ZetR 17743 Hall & Prior Clarence Estate Home Care 9841 5999 234 8ZtR 25, 62, 33D 19516 HenderCare 1300 764 433 1234 8ZeR 20727 Home Care Assistance West Coast Perth 9385 5675 1234 8Z 21344 Home Care South West, 000 161 1234 121 19523 1300 875 377 1234 3 39049 2544 1234 21361 6310 0400 1234 38876 313 000 1234 20, IBC 18080 6363 6324 1234

  Continuity Care Australia Pty Ltd 1800 012 273 1234 8ZeYtR 63349 Coolibah Care Home Services 9535 0300 1234 8ZeR 7 19581 Country Mile Home Care 0476 035 233 1234 8ZetR 21843

    

Southern Plus 1300

WESTERN AUSTRALIA 2022/23 147AgedCareGuide.com.au ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover NorthFar NorthMid WestMid South EastSouth A – Z list of all approved providers who are eligible to deliver Home Care Packages in Regional Western Australia SERVICE PROVIDER PHONE (08) HomePackagesCareLevels Home SupplementPackagesCare Notes Advert Page WebDPSID

     Home Caring

    

 Brightwater at Home 1300 223 968 1234 8ZeRg CALD, LGBTIQ 5, 24 17728

Baptistcare Home Care Perth Metro 1300 660 640 1234 8Zet 45, 63 17746 Baptistcare Home Care South West 1300 660 640 1234 8Zet 45, 63 17747 Baptistcare Home Care Wheatbelt 1300 660 640 1234 8Zet 45, 63 20729 Bedingfeld Lodge 9531 1622 1234 8ZR 17139 Bethanie Community Care Mid West 13 11 51 1234 8ZetRg ATSI, CALD 16 18421 Bethanie Community Care Perth Metro South 13 11 51 1234 8ZeR 16 17796 Bethanie Community Care South West 13 11 51 1234 8ZetRg CALD 16 17733

8Z

8Zeg Note

 Chorus Home & Community Care Services 1800 264 268 1234 8ZeYtR 18081

 Capecare Home Support & Care Services 9750 2000 1234 8ZtR 17778

  

 Home Instead Regional Western Australia

   Juniper Home Care 1300

 Community Home Care 9720 5100 1234 8ZetR 17741

  

  Home Chef 9378

 Juniper Home Care Wheatbelt

  

    

ATSI, CALD 76, 121 17776   St John WA Community Transport Service 9334 1300 1 8 21207  St Simeon HealthCare Service 0478 184 732 1234 8Ztg Note 5 38307  The Carers Home Care Services 9331 5866 1234 8Z 26 21479      The CareSide 1300 854 080 1234 8ZetR 38183  Umbrella Multicultural Community Care Services Inc 9275 4411 1234 8Zeg Note 6 21464  WACHS Kimberley Aged & Community Services 9192 0333 1234 8tg Note 7 17749  Warmun Community (Turkey Creek) Aged Care Services 0427 867 245 1234 8etg ATSI 17787  Wiluna Aged Care Services 9981 8641 234 8Zetg ATSI 17790  Yaandina Aged Care Centre 9182 1365 1234 8ZtRg ATSI 16706 SWITCH TO BETTER QUALITY HOMECARE CHOOSE RIGHT AT HOME KALGOORLIE WHEATBELT Right at Home Kalgoorlie Wheatbelt 69 Hannan Street, Kalgoorlie 6430 WA P 08 9035 0417 | E care.kli@rightathome.com.au Note: 1. Filipino, German, Italian, Nepalese, Spanish 4. Oxygen and enteral feeding supplement 7. Packages for ATSI clients in remote Aboriginal communities in the Kimberleys & also considered in towns with a service provider gap 2. Packages only for ATSI clients within 11 Communities in this region 5. Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic 3. Bosnian, Chinese, Croatian, Dutch, Egyptian, Filipino, German, Greek, Hungarian, Indian, Italian, Lebanese, Macedonian, Maltese, Polish, Russian, Serbian, Sri Lankan, Ukrainian, Vietnamese 6. Asian, CALD, European, South African

 Shire

    

Note 4 35 38327 Right at Home RightCare 07 3054 1360 1234 8ZR

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover 148 WESTERN AUSTRALIA 2022/23Aged Care Guide e Packages for people who are financially or disadvantagedsocially Y Packages for people with housing needs and at risk of homelessness t Packages for people who live in rural, remote or isolated areas R PackagesVeteransfor Z Packages for peopledementiawith 8 Generaleligiblesuitablepackagesforallclients g EnvironmentCultural These icons help you find the packages that are most suitable for you. NorthFar NorthMid WestMid South EastSouth A – Z list of all approved providers who are eligible to deliver Home Care Packages in Regional Western Australia SERVICE PROVIDER PHONE (08) HomePackagesCareLevels Home SupplementPackagesCare Notes Advert Page WebDPSID  MercyCare Community & Home Support Services 1800 637 299 1234 8ZeR 17731  Morrissey Homestead 9725 4699 1234 8Zg Note 1 27 54982      My Flex Home Care 9427 7500 1234 8Z 28 19142  Ngaanyatjarra Health Community Care Centre 0439 227 618 34 8etg Note 2 19624  Norseman Hospital 9039 9200 1 8t 18738  Pearl Home Care - Bunbury 0402 727 313 124 8 62001  Pearl Home Care - Perth 6167 5610 1234 8 60986  Peel Community Care 9531 2076 1234 8g Note 3 38762  Quambie Home Care Services 9733 3660 1234 8Z 17128    Right at Home Kalgoorlie Wheatbelt 9035 0417 1234 8ZeYtR Note 4 35 61807  Right at Home Perth Midland 6146 0085 1234 8ZR

  

    

Note 4 35 22069 Right at Home WA 1300 363 802 1234 8Zt

Note 4 35 63499 Share & Care Community Services Group 9622 5195 1234 8et 17752 Shire of Dowerin Home & Community Care 9631 1060 1234 8 17116 of Narrogin Regional Homecare 9890 0700 1234 8Zetg ATSI 17751 Silverchain Diabetes Care 9242 0242 1234 8 37779 South West Community Care Home Care Services 9782 4050 124 8Z 21380 Southern Districts Support 9498 4800 1234 8ZetR 21813 Southern Plus Home Care Packages Country Region 1300 000 161 1234 8ZeYtRg

Macedonian MYVISTA Balcatta Balcatta 9207 4666 16676

CALD Braemar House East Fremantle 6279 3636 16694

Bosnian MYVISTA Balcatta Balcatta 9207 4666 16676

CALD Braemar Cooinda Willagee 6279 3636 20751

CALD Ritcher Lodge Bayswater 9272 8733 17058

ATSI Juniper Guwardi Ngadu Fitzroy Crossing 1300 313 000 17028

ATSI Hall & Prior Windsor Park Aged Care Home Carlisle 9472 9488 16771

Serbian MYVISTA Balcatta Balcatta 9207 4666 16676

Italian Residency by Dillons Mount Lawley Mount Lawley 9271 5674 16697

The following table is a guide only. The information should not be interpreted that these homes are exclusive to the noted cultural group nor the only homes that offer quality services to these cultural groups. All aged care homes should care for all people regardless of sexuality, race, or religious characteristics. The homes listed below have specifically indicated to DPS that they have specific training, expertise, funding, or heightened understanding of the special needs of the cultural group.

Vietnamese Residency by Dillons Mount Lawley Mount Lawley 9271 5674 16697

Croatian Villa Dalmacia Aged Care Facility Spearwood 9418 5222 16763

Polish Residency by Dillons Mount Lawley Mount Lawley 9271 5674 16697

NESB Non

ATSI Baptistcare Morrison Gardens Midland 1300 660 640 17038

Macedonian MYVISTA Mirrabooka Mirrabooka 9207 4666 38885

ATSI Amana Living Kalgoorlie Edward Collick Home Kalgoorlie 1300 050 938 16787

CALD CraigCare Albany Yakamia 0416 719 764 16885

Bosnian MYVISTA Mirrabooka Mirrabooka 9207 4666 38885

Macedonian Aegis St Michael's North Perth 9227 2900 16770

Culturally Appropriate Aged Care Homes

Italian MYVISTA Mirrabooka Mirrabooka 9207 4666 38885

GroupCultural Aged Care Home Name

NESB Hellenic Community Aged Care Dianella 9303 3870 16774

ATSI Halls Creek People's Church AC Facility Halls Creek 9168 6524 16992

Italian Italian Village Fremantle White Gum Valley 9430 8111 16998

CALD Manoah House Martin 9398 5031 17009

ATSI Juniper Numbala Nunga Derby 1300 313 000 16639

Chinese Regents Garden Residential Care Bateman Bateman 0406 564 446 16855

Italian Aegis St Michael's North Perth 9227 2900 16770

Croatian MYVISTA Balcatta Balcatta 9207 4666 16676

LGBTIQ Hall & Prior Tuohy Aged Care Home Midland 9274 1756 16766

Italian Aegis Shoreline North Coogee 6268 1500 22364

CALD MYVISTA Mirrabooka Mirrabooka 9207 4666 38885

Chinese Hall & Prior Concorde Aged Care Home South Perth 9367 7559 16686

ATSI Juniper Gerdewoonem Kununurra 1300 313 000 20367

CALD MYVISTA Balcatta Balcatta 9207 4666 16676

Croatian MYVISTA Mirrabooka Mirrabooka 9207 4666 38885

ATSI Yaandina Aged Care Centre Roebourne 9182 1365 16706

ATSI Juniper Ngamang Bawoona Derby 1300 313 000 17070

Macedonian Hall & Prior Leighton Aged Care Home West Perth 9328 9355 16631

ATSI Kungkarrangkalpa Aged Care Facility Ngaanyatjarra-Giles 8955 8068 17224

Italian MYVISTA Balcatta Balcatta 9207 4666 16676

GroupCultural Aged Care Home Name PHONE(08) WebDPSID

Jewish Maurice Zeffert Dianella 9375 4600 17018

CALD Braemar Village Willagee 6279 3636 17159

CALD Carine Parkside Care Community Carine 1300 362 481 21254

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender and Intersex & Questioning English Speaking Background

ATSI Meekatharra Hospital Meekatharra 9981 0600 17067

PHONE(08) WebDPSID

Fmr Yugoslavian MYVISTA Mirrabooka Mirrabooka 9207 4666 38885

AgedCareGuide.com.au 149WESTERN AUSTRALIA 2022/23

Italian Villa Dalmacia Aged Care Facility Spearwood 9418 5222 16763

European Italian Village Fremantle White Gum Valley 9430 8111 16998

European Narrogin Cottage Homes Narrogin 9881 1677 16991

Fmr Yugoslavian MYVISTA Balcatta Balcatta 9207 4666 16676

Chinese Residency by Dillons Mount Lawley Mount Lawley 9271 5674 16697

CALD Hellenic Community Aged Care Dianella 9303 3870 16774

Italian Hall & Prior Leighton Aged Care Home West Perth 9328 9355 16631

Serbian MYVISTA Mirrabooka Mirrabooka 9207 4666 38885

Table of aged care homes/residential care facilities offering culturally appropriate services

Dutch Manoah House Martin 9398 5031 17009

CALD Aegis Shoreline North Coogee 6268 1500 22364

Portuguese Villa Dalmacia Aged Care Facility Spearwood 9418 5222 16763

ATSI Germanus Kent House Southern Cross Care Broome 1300 000 161 17030

Italian Villa Terenzio Marangaroo 9247 0888 16656

Dutch Fair Haven Home Armadale 9399 7173 16990

Filipino Chung Wah CC Home Care Packages 9328 3988 17754

CALD Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) 9228 2220 17799

ATSI Southern Plus Home Care Packages Country Reg 1300 000 161 17776

PHONE(08) WebDPSID

CALD MYVISTA Home Care 9207 4666 18042

Cambodian Chung Wah CC Home Care Packages 9328 3988 17754

CALD Triple A Care 9328 3435 17782

ATSI Juniper Kununurra Community Care 1300 313 000 17750

Culturally Appropriate Home Care Packages

CALD Catholic Homes - Home Care Services Metro 1300 244 000 21188

Asian Chung Wah CC Home Care Packages 9328 3988 17754

Bosnian St Simeon HealthCare Service 0478 184 732 38307

GroupCultural ProviderService PHONE(08) WebDPSID

Egyptian Peel Community Care 9531 2076 38762

ATSI Yaandina Aged Care Centre 9182 1365 16706

Asian Triple A Care 9328 3435 17782

ATSI Shire of Narrogin Regional Homecare 9890 0700 17751

Asian Home Caring 1300 875 377 39049

Burmese Triple A Care 9328 3435 17782

Bosnian Peel Community Care 9531 2076 38762

CALD Bethanie Community Care Perth Metro North 13 11 51 17798

CALD White Oak Home Care Packages 9301 0299 20085

European Rainbow Multicultural Aged Care Program 9271 2026 17759

European Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) 9228 2220 17799

ATSI Warmun Community (Turkey Creek) AC Services 0427 867 245 17787

CALD Brightwater at Home 1300 223 968 17728

CALD Catholic Homes - Home Care Services Regional 1300 244 000 38333

CALD Southcare Home Care Packages 9450 6233 17775

Arabic St Basil's Home Care Packages 6146 2585 17777

Croatian Rainbow Multicultural Aged Care Program 9271 2026 17759

European Umbrella Multicultural Community Care Serv 9275 4411 21464

Filipino St Simeon Healthcare 02 8645 4010 43604

Fmr Yugoslavian St Simeon HealthCare Service 0478 184 732 38307

Table of Home Care Package (HCP) providers offering culturally appropriate services

Dutch Peel Community Care 9531 2076 38762

Fmr Yugoslavian Rainbow Multicultural Aged Care Program 9271 2026 17759

CALD St Basil's Home Care Packages 6146 2585 17777

Filipino Morrissey Homestead 9725 4699 54982

ATSI Home Care, Southern Plus 1300 000 161 17729

Burmese Chung Wah CC Home Care Packages 9328 3988 17754

ATSI Juniper Home Care 1300 313 000 18080

CALD Comfort Keepers Perth North/Hills/Mandurah 9492 8920 18430

CALD Amana Living Home Care Services 1300 262 626 17724

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender and Intersex & Questioning NESB Non English Speaking Background

Dutch CURA In-Home Care 9382 1983 17779

CALD Bethanie Community Care South West 13 11 51 17733

Asian Umbrella Multicultural Community Care Serv 9275 4411 21464

Aged Care Guide150 WESTERN AUSTRALIA 2022/23

ATSI White Oak Home Care Packages 9301 0299 20085

Filipino Peel Community Care 9531 2076 38762

CALD Bethanie Community Care Perth Metro East 13 11 51 21036

CALD Chung Wah CC Home Care Packages 9328 3988 17754

CALD Home Support Services 1800 854 300 21929

ATSI Ngaanyatjarra Health Community Care Centre 0439 227 618 19624

CALD Rainbow Multicultural Aged Care Program 9271 2026 17759

Chinese Chung Wah CC Home Care Packages 9328 3988 17754

Arabic Comfort Keepers Perth - South of the River 9315 2200 19580

Chinese Peel Community Care 9531 2076 38762

Bosnian Rainbow Multicultural Aged Care Program 9271 2026 17759

European Comfort Keepers Perth - South of the River 9315 2200 19580

ATSI Let's Get Care 1300 497 442 38282

The following table is a guide only. The information should not be interpreted that these Home Care Packages are exclusive to the noted cultural group nor the only packages that offer quality services to these cultural groups. All Home Care Packages are tailored to care for all people regardless of sexuality, race or religious characteristics. The service providers of these Home Care Packages, listed below, have specifically indicated to DPS that they have specific training, expertise, funding or heightened understanding of the special needs of the cultural group.

ATSI Enrich Living Services WA Metropolitan 1300 202 003 17723

GroupCultural ProviderService

CALD Umbrella Multicultural Community Care Serv 9275 4411 21464

ATSI Bethanie Community Care Mid West 13 11 51 18421

Arabic Home Caring 1300 875 377 39049

ATSI Wiluna Aged Care Services 9981 8641 17790

ATSI Life Without Barriers Kimberley/Goldfields 1800 792 359 38382

Croatian MYVISTA Home Care 9207 4666 18042

Croatian Peel Community Care 9531 2076 38762

European St Simeon Healthcare 02 8645 4010 43604

ATSI WACHS Kimberley Aged & Community Services 9192 0333 17749

Chinese Home Caring 1300 875 377 39049

ATSI Cockburn Care Home Care Packages 9411 3780 17735

African Comfort Keepers Perth - South of the River 9315 2200 19580

CALD Southern Plus Home Care Packages Country Reg 1300 000 161 17776

Croatian St Simeon HealthCare Service 0478 184 732 38307

European CURA In-Home Care 9382 1983 17779

CALD Bethanie Community Care Mid West 13 11 51 18421

ATSI Home Support Services 1800 854 300 21929

CALD Let's Get Care 1300 497 442 38282

Estn European Rainbow Multicultural Aged Care Program 9271 2026 17759

Turkish CURA In-Home Care 9382 1983 17779

Ukrainian Rainbow Multicultural Aged Care Program 9271 2026 17759

Vietnamese Peel Community Care 9531 2076 38762

South African Umbrella Multicultural Community Care Services Inc 9275 4411 21464

Macedonian CURA In-Home Care 9382 1983 17779

Wstn European St Basil's Home Care Packages 6146 2585 17777

Serbian St Simeon HealthCare Service 0478 184 732 38307

Ukrainian Peel Community Care 9531 2076 38762

Italian Morrissey Homestead 9725 4699 54982

Italian Peel Community Care 9531 2076 38762

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender and Intersex & Questioning NESB Non English Speaking Background

AgedCareGuide.com.au 151WESTERN AUSTRALIA 2022/23

Macedonian Peel Community Care 9531 2076 38762

Polish Peel Community Care 9531 2076 38762

LGBTIQ Comfort Keepers Perth - South of the River 9315 2200 19580

Polish Rainbow Multicultural Aged Care Program 9271 2026 17759

Italian Home Caring 1300 875 377 39049

Lebanese Peel Community Care 9531 2076 38762

Serbian Rainbow Multicultural Aged Care Program 9271 2026 17759

NESB Let's Get Care 1300 497 442 38282

Italian Rainbow Multicultural Aged Care Program 9271 2026 17759

Latvian Rainbow Multicultural Aged Care Program 9271 2026 17759

Indo-Chinese Chung Wah CC Home Care Packages 9328 3988 17754

Spanish Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) 9228 2220 17799

Jewish CURA In-Home Care 9382 1983 17779

German CURA In-Home Care 9382 1983 17779

GroupCultural ProviderService

Greek Home Caring 1300 875 377 39049

Italian CURA In-Home Care 9382 1983 17779

Maltese Peel Community Care 9531 2076 38762

Vietnamese Home Caring 1300 875 377 39049

Korean MYVISTA Home Care 9207 4666 18042

Singaporean Chung Wah CC Home Care Packages 9328 3988 17754

Italian Comfort Keepers Perth - South of the River 9315 2200 19580

LGBTIQ Let's Get Care 1300 497 442 38282

Polish St Simeon Healthcare 02 8645 4010 43604

Russian Rainbow Multicultural Aged Care Program 9271 2026 17759

Russian St Simeon Healthcare 02 8645 4010 43604

Spanish CURA In-Home Care 9382 1983 17779

Thai Chung Wah CC Home Care Packages 9328 3988 17754

Sri Lankan Triple A Care 9328 3435 17782

Hungarian Peel Community Care 9531 2076 38762

Wstn European Rainbow Multicultural Aged Care Program 9271 2026 17759

Macedonian MYVISTA Home Care 9207 4666 18042

Indian Peel Community Care 9531 2076 38762

Nepalese Morrissey Homestead 9725 4699 54982

Indian Triple A Care 9328 3435 17782

Indian Chung Wah CC Home Care Packages 9328 3988 17754

Hindi Home Caring 1300 875 377 39049

GroupCultural ProviderService

Italian MYVISTA Home Care 9207 4666 18042

German St Simeon Healthcare 02 8645 4010 43604

LGBTIQ Life Without Barriers Kimberley/Goldfields 1800 792 359 38382

PHONE(08) WebDPSID

Serbian Peel Community Care 9531 2076 38762

Sthn European Rainbow Multicultural Aged Care Program 9271 2026 17759

Spanish Morrissey Homestead 9725 4699 54982

Tamil Triple A Care 9328 3435 17782

Wstn European CURA In-Home Care 9382 1983 17779

German Morrissey Homestead 9725 4699 54982

Indian Home Caring 1300 875 377 39049

South African Comfort Keepers Perth - South of the River 9315 2200 19580

Sthn European Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) 9228 2220 17799

LGBTIQ Brightwater at Home 1300 223 968 17728

Sinhalese Triple A Care 9328 3435 17782

Sri Lankan Peel Community Care 9531 2076 38762

Vietnamese Chung Wah CC Home Care Packages 9328 3988 17754

Italian Catholic Homes - Home Care Services Regional 1300 244 000 38333

Greek Peel Community Care 9531 2076 38762

Greek St Basil's Home Care Packages 6146 2585 17777

Italian Catholic Homes - Home Care Services Metro 1300 244 000 21188

Malaysian CURA In-Home Care 9382 1983 17779

Hungarian Rainbow Multicultural Aged Care Program 9271 2026 17759

NESB Enrich Living Services WA Metropolitan 1300 202 003 17723

NESB Rainbow Multicultural Aged Care Program 9271 2026 17759

Italian Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) 9228 2220 17799

Macedonian St Basil's Home Care Packages 6146 2585 17777

Macedonian Rainbow Multicultural Aged Care Program 9271 2026 17759

Italian St Basil's Home Care Packages 6146 2585 17777

Nthn European Rainbow Multicultural Aged Care Program 9271 2026 17759

Korean Chung Wah CC Home Care Packages 9328 3988 17754

Maltese CURA In-Home Care 9382 1983 17779

Russian Peel Community Care 9531 2076 38762

Malaysian Chung Wah CC Home Care Packages 9328 3988 17754

Slavic St Simeon HealthCare Service 0478 184 732 38307

PHONE(08) WebDPSID

German Peel Community Care 9531 2076 38762

South African CURA In-Home Care 9382 1983 17779

Sthn European CURA In-Home Care 9382 1983 17779

Slavic Rainbow Multicultural Aged Care Program 9271 2026 17759

Dementia Services, Southern Plus 1300 000 161 9 9 9 9 9 9 9 9 9 9 9 9 9 76, 121 19551 Harold Hawthorne Community Centre & Home Support Services 9470 1155 9 9 9 9 9 9 9 9 9 9 9 19 21212

Advertisers only listed below See

Care Net Community Nursing 9385 5100 9 9 9 9 9 9 9 9 9 9 9 9 9 29 20700

Easy 13 15 12

Support Services 1800 637 299 9

Bethanie CHSP Services South West 13 11 51 9 9 9 9 9 9 9 9 9 9 9 16 19506

Italo-Australian Welfare & Cultural Centre (ICare Com'ty Serv [HCP Program/In Home Care]) 9228 2220 9 9 9 9 9 9 9 9 9 9 9 9 2 17799

1300 736 573 9

KompleteCare WA 9329 4955 9 9 9 9 9 9 9 9 9 9 9 63153

Comfort Keepers Perth - South of the River 9315 2200 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 Includes overnight live-in care 40 19580 Comfort Keepers Perth North/Hills/Mandurah 9492 8920 9 9 9 9 9 9 9 9 9 9 9 9 9 9 Includes overnight live-in care 40 18430

CPE Group 1300 665 082 9 9 9 9 9 9 9 9 9 9 9 9 9 9 Note 4 144 21918

Notes Advert Page WebDPSID

Baptistcare Home Care Perth Metro 1300 660 640 9 9 9 9 9 9 9 9 9 9 9 9 9 45, 63 17746

My Flex Companionship Dementia 9 9 9 9 9 9 9 9 9 28 38916 9 9 9 9 9 9 9 9 9 9 9 9 9 28 19142

Right at Home Kalgoorlie Wheatbelt 9 9 9 9 9 9 9 9 9 9 9 9 35 61807

Juniper CHSP 6363 6324 9 9 9 9 9 9 9 9 9 9 20, IBC 20696

Bethanie CHSP Services Perth Metro East 13 11 51 9 9 9 9 9 9 9 9 9 16 21037

Lite n' 9 9 Shopping excluded 53 49557

Home Care, Southern Plus 1300 000 161 9 9 9 9 9 9 9 9 9 9 9 9 76, 121 17729

Home Care 9207 4666 9

Aged Care Guide152 ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse DVA Department of Veterans' Affairs LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background VHC Veterans' Home Care D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover WESTERN AUSTRALIA 2022/23

Bethanie CHSP Services Perth Metro North 13 11 51 9 9 9 9 9 9 9 9 9 16 19509

Catholic Homes - Products and Services 1300 244 000 9 34, 82 38925

In Home Services Definition of Terms page 158 PHONE (08)

MercyCare Community & Home 9 9 9 9 9 9 9 9 9 9 9 17731

MYVISTA 9 9 9 9 9 9 9 9 9 9 9 9 Case management available 128 18042

Home Care South West, Southern Plus 1300 000 161 9 9 9 9 9 9 9 9 9 9 9 9 9 9 76, 121 19523

Chung Wah CC Home Care Packages 9328 3988 9 9 9 9 9 9 9 9 9 9 9 86 17754

Program for

9035 0417 9

Alzheimer's WA Home and Com'ty Respite Serv 1300 667 788 9 9 9 9 9 9 Note 1 31, 108 18071

Baptistcare Home Care Wheatbelt 1300 660 640 9 9 9 9 9 9 9 9 9 9 9 9 9 45, 63 20729

Baptistcare Home Care Great Southern 1300 660 640 9 9 9 9 9 9 9 9 9 9 9 9 9 45, 63 20375

Baptistcare Home Care South West 1300 660 640 9 9 9 9 9 9 9 9 9 9 9 9 9 45, 63 17747

COTA Home Maintenance Service 1300 658 842 9 9 105 37738

Note:

Care

My Flex Home Care 9427 7500 9

9427 7500 9

Brightwater at Home 1300 223 968 9 9 9 9 9 9 9 9 9 9 9 9 9 Note 2 5, 24 17728

Alzheimer's WA Occupational Therapy 1300 667 788 9 31, 108 61824

Astley Care In Home Services 6500 8230 9 9 9 9 9 9 9 9 9 9 9 9 9 47 21920

Bethanie CHSP Services Perth Metro South 13 11 51 9 9 9 9 9 9 9 9 9 9 9 9 16 19508

Comfort Keepers Flexible Respite Services and Personal Care 9492 8920 9 9 9 40 38606

Coolibah Care Home Services 9535 0300 9 9 9 9 9 9 9 9 9 9 9 9 7 19581

Amana Living Home Care Services 1300 262 626 9 9 9 9 9 9 9 9 9 9 9 9 9 IFC, 119, 142 17724

Just Better Care WA 1300 587 823 9 9 9 9 9 9 9 9 9 9 9 21 61871

Bethanie CHSP Services Mid West 13 11 51 9 9 9 9 9 9 9 9 9 9 9 16 19507

1. Respite available in community settings or in your home 3. Short Term Restorative Care (STRC) available 2. Includes Transition Community Care (TCC) for clients at home 4. We provide overnight, 24 hour live-in and emergency care

Comfort Keepers WA 9492 8920 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 40 38892

Catholic Homes - Home Care Services 1300 244 000 9 9 9 9 9 9 9 9 9 9 9 9 Note 3 34, 82 38334

Chung Wah CC CHSP 9328 3988 9 9 9 9 9 9 9 9 9 86 20092

Mable 9 9 9 9 9 9 9 9 9 9 9 9 37, 38 22109

CHSPFundedServicesPrivatelyFundedServicesDVAServicesVHCServicesDementiaCareDomesticAssistanceHealthServicesHomeMaintenance/GardeningMeals&/orShoppingMedicationSupervisionPalliativeCarePersonalCarePharmaceuticalDeliveryRespiteCareSocial&/orRecreationalTransport

Alzheimer's WA Mary Chester House - Shenton Park Shenton Park 1300 667 788 9 9 9 9 9 9 31, 108 20756

Bethanie Social Centre Eaton Eaton 13 11 51 9 9 9 9 9 9 9 9 16 19468

Amana Living Club Kinross (Day Centre) Kinross 9462 8535 9 9 9 9 9 9 9 IFC, 119, 142 20395

Note: 1. Oxygen and enteral feeding supplement 3. Includes services for clients with dementia and/or disabilities 2. Includes community transport services 4. Includes overnight respite service and 24 hour care AgedCareGuide.com.auWESTERN AUSTRALIA 2022/23

Right at Home Perth Midland 6146 0085 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 Note 1 35 38327

The Carers Home Care Services 9331 5866 9 9 9 9 9 9 9 9 9 9 Note 4 26 21479

Amana Living Club Catherine King (Day Centre) Osborne Park 9424 6949 9 9 9 9 9 9 IFC, 119, 142 20396

Bethanie Social Centre Geraldton Beresford 13 11 51 9 9 9 9 9 9 9 9 Overnight respite services available 16 20084

Advertisers

Advertisers only listed below See Definition of Terms page 158 Notes Advert Page WebDPSIDPHONE (08) CHSPFundedServicesPrivatelyFundedServicesDVAServicesVHCServicesDementiaCareDomesticAssistanceHealthServicesHomeMaintenance/GardeningMeals&/orShoppingMedicationSupervisionPalliativeCarePersonalCarePharmaceuticalDeliveryRespiteCareSocial&/orRecreationalTransport ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse DVA Department of Veterans' Affairs LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background VHC Veterans' Home Care D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Bethanie Social Centre South Perth South Perth 13 11 51 9 9 9 9 9 9 9 9 9 16 19136

Amana Living Club Lefroy (Day Centre) Bull Creek 9424 6625 9 9 9 9 9 9 9 IFC, 119, 142 20394

Bethanie Social Centre Bunbury - Maali Centre Carey Park 13 11 51 9 9 9 9 9 9 9 9 16 19474

Amana Living Club Quinns Rocks (Day Centre) Quinns Rocks 9305 9017 9 9 9 9 9 9 9 IFC, 119, 142 22389

Bran Nue Dae Respite Centre Broome, Southern Plus Broome 1300 000 161 9 9 9 9 9 9 9 9 Nursing services available 76, 121 19524

Right at Home Perth Northern Suburbs 6202 8033 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 Note 1 35 22378

Alzheimer's WA Hawthorn House - Albany Milpara 9841 3755 9 9 9 9 9 9 Includes limited overnight respite services 31, 108 20081

Right at Home Perth West Coast 6400 5888 9 9 9 9 9 9 9 9 9 9 9 9 9 35 62674

Centre Based Care (CBC) only PHONE (08)

St Basil's In Home Respite Services 6146 2585 9 9 9 9 9 9 9 9 9 9 3 38179

Bethanie Social Centre West Perth West Perth 13 11 51 9 9 9 9 9 9 9 9 16 19135

Note: 1. Includes groups for younger people with disabilities, carers

Notes Advert Page WebDPSIDCHSPFundedServicePrivatelyFundedDementiaCareMeals MedicationSupervisionPersonalCareRespiteCareSocial/RecreationalSupportTransport

AgedCareGuide.com.au 153WESTERN AUSTRALIA 2022/23

Right at Home Perth Como 6556 7008 9 9 9 9 9 9 9 9 9 9 9 9 35 63496

Southcare Home Care Services 9450 6233 9 9 9 9 9 9 9 9 9 9 9 94 20067

Alzheimer's WA Ella's House - Mandurah Greenfields 1300 667 788 9 9 9 9 9 9 31, 108 21498

Amana Living Club Bassendean (Day Centre) Ashfield 1300 020 161 9 9 9 9 9 9 9 IFC, 119, 142 63523

Bethanie Social Centre Kwinana Kwinana 13 11 51 9 9 9 9 9 9 9 9 9 16 18721

Bethanie Social Centre Port Kennedy Port Kennedy 13 11 51 9 9 9 9 9 9 9 16 19467

Right at Home RightCare 07 3054 1360 9 9 9 9 9 9 9 9 9 9 9 9 9 35 22069

St Louis Home Care 9385 3406 9 9 9 9 9 9 9 9 9 9 9 9 39057

Right at Home WA 1300 363 802 9 9 9 9 9 9 9 9 9 9 9 9 35 63499

Amana Living Club Alexander Heights (Day Centre) Alexander Heights 9343 6048 9 9 9 9 9 9 9 IFC, 119, 142 22388

Astley House Day Club Gosnells 6500 8250 9 9 9 9 9 9 9 9 Note 1 47 20713

Simply Helping Lower North Perth 9371 9115 9 9 9 9 9 9 9 9 9 9 9 Note 3 22 21495

Shine Community Care 9253 5555 9 9 9 9 9 9 9 9 9 9 9 Note 2 64D 38472

White Oak Home Care Services 9301 0299 9 9 9 9 9 9 9 9 9 9 9 9 9 9 25, 62, 33D 19454

listed below See Definition of Terms page 158 SUBURB

In Home Care Services

Notes Advert Page WebDPSIDComplementaryTherapistDietitian&NutritionistDiversionalTherapistExerciseTherapistHydrotherapyServicesOccupationalTherapistPhysiotherapistPodiatristPsychology/CounsellingRegisteredNurseSocialWorkerSpeechTherapist

See

ACCC Home Care Services Spencer Park 9841 8668 9 19158

Note: 1. Day and overnight services for dementia specific clients 2. Services for dementia specific clients, evening and overnight respite available

LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background VHC Veterans' Home Care D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover WESTERN AUSTRALIA 2022/23

Bethanie on the Park Day Therapy Centre Menora 13 11 51 9 9 9 16 19470

IAC Day Therapy Centre Marangaroo 9247 0888 9 9 9 9 9 9 19540

Regis Day Therapy Centre Nedlands 1300 998 100 9 9 9 9 60 16802

Chung Wah CC CHSP Northbridge 9328 3988 9 9 9 9 9 9 9 86 20092

Bethanie Day Therapy Centre South Bunbury South Bunbury 13 11 51 9 9 9 16 19469

Juniper Rowethorpe Bentley 6363 6311 9 9 9 9 20, IBC 16745

WESTERN AUSTRALIA 2022/23

Jeremiah Donovan House Respite Centre, Southern Plus Forrestfield 1300 000 161 9 9 9 9 9 9 9 9 Note 1 76, 121 19463

South West Community Care Social & Wellness Centre Australind 9782 4000 9 9 9 9 19174

Aged Care Guide154

Juniper Sutton Community Centre Bentley 6363 6311 9 9 9 9 20, IBC 16745

Advertisers only

Notes

Juniper Beryl Grant Community Centre Lockyer 9842 6552 9 9 20, IBC 63430

MercyCare Harman Park Community Centre Belmont 6381 7150 9 9 9 9 9 9 9 61785

Catholic Homes - Day Therapy Centre Guildford 1300 244 000 9 9 9 9 9 34, 82 19521

Silverchain WA Osborne Park 1300 650 803 9 9 9 9 Note 1 18065

MercyCare Davis House Respite Centre Wembley 1800 637 299 9 9 9 9 9 9 9 9 9 Note 2 20070

VisAbility Victoria Park 9311 8202 9 9 9 9 9 9 9 19175

Note: 1. Includes continence, diabetes & wound clinics

Juniper Wyndham Day Centre Wyndham 1300 313 000 9 9 9 9 20, IBC 17011

Aged Care Guide

Tony Quinlan Respite Centre, Southern Plus Hilton 1300 000 161 9 9 9 9 9 9 9 9 9 Note 1 76, 121 19533

DVA

St Basil's Centre Based Respite Dianella 6146 2585 9 9 9 9 9 9 9 9 9 3 21485

Juniper Chrystal Halliday Residential Aged Care Karrinyup 1300 313 000 9 9 9 20, IBC 16898

Southern Plus Health & Wellness Centre East Fremantle East Fremantle 1300 000 161 9 9 9 9 9 9 9 Includes gymnasium 76, 121 21971

Juniper Northam Community Care Northam 9621 2829 9 9 20, IBC 63432

SUBURB PHONE (08)

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse Department of Veterans' Affairs

Enrich Living Services Therapy Centre Bunbury Bunbury 1300 202 003 9 9 9 9 9 9 9 9 9 22381

WebDPSIDCHSPFundedServicePrivatelyFundedDementiaCareMeals MedicationSupervisionPersonalCareRespiteCareSocial/RecreationalSupportTransport

Day Therapy Centres

Harold Hawthorne Social Activities Centre Carlisle 9470 1155 9 9 9 9 9 9 9 9 9 19 21211

Shine Community Care Cottesloe 9253 5555 9 9 9 9 9 9 9 9 9 64D 38472

Enrich Living Services Therapy Centre Busselton Bunbury 1300 202 003 9 9 9 9 9 9 9 9 9 22380

Chung Wah CC Home Care Packages Northbridge 9328 3988 9 9 9 9 9 9 9 9 86 17754

SUBURB PHONE (08) Advert Page

Coolibah Care Respite Services Mandurah 9535 0300 9 9 9 9 9 9 9 9 7 38240

Rise Exercise & Wellness Therapy Services Koongamia 6274 3700 9 Transport available 20397

Chung Wah CC Community and Respite Hub Balcatta 9328 3988 9 9 9 9 9 9 9 9 Services for CALD and NESB clients 86 20088

Silverchain Diabetes Care Osborne Park 9242 0242 9 9 37779

Centre Based Care (CBC) listed below Definition of Terms page 158

Juniper Kununurra Community Care Kununurra 1300 313 000 9 9 9 9 9 9 9 9 9 20, IBC 17750

Dementia Support Australia 1800 699 799 110 37379

Mercy Health 1300 253 314 69 37284

Care Net Community Nursing Services 9385 5100 29 37795

Give2Good Foundation 1300 746 116 103 38075

Surgical House Continence Products & Accessories 9381 4199 48 37546

St Barts Assistance with Care and Housing 9323 5100 126 38135

WA Care Specialists and Advisors 0438 951 884 93 63514

Italo-Australian Welfare & Cultural Centre 9228 2220 2 37633

Dementia Support Australia 1800 699 799 110 37379

Stress Less Aged Care Consultancy 0438 698 888 96 38884

Southern Plus In Home Care Dementia Services 1300 000 161 76, 121 37980

Catholic Homes - Products and Services 1300 244 000 34, 82 38925

Stress Less Aged Care Consultancy 0438 698 888 96 38884

IT 4 Retirees 1300 525 675 51 63423

Alzheimer's WA Carer Support Groups

1300 667 788 31, 108 37400

AgedCareGuide.com.au 155WESTERN AUSTRALIA 2022/23

Italo-Australian Welfare & Cultural Centre 9228 2220 2 37633

Dementia Care Specialist 0438 951 884 109 62682

Catholic Homes - Products and Services 1300 244 000 34, 82 38925

Alzheimer's WA Dementia Design and Consultancy Service 1300 667 788 31, 108 37399

ASSISTIVE TECHNOLOGY

Navigate Aged Care Solutions 0449 678 535 107 63285

Mercy Health Community Nursing Service 1300 253 314 69 37857

COTA Membership 1300 140 050 105 37463

WebDPSID

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Alzheimer'sASSESSMENTSWADementia

Alzheimer's WA Early InterventionAdjusting to Change Program 1300 667 788 31, 108 37400

Mercy Health 1300 253 314 69 37284

White Oak Home Care Services 9301 0299 25, 62, 33D 37389

Navigate Aged Care Solutions 0449 678 535 107 63285

Italo-Australian Welfare & Cultural Centre Inc 9228 2220 2 37633

FINANCIAL SERVICES

Amana Living McCusker Nurse Service South 9424 6697 IFC, 119, 142 37979

White Oak Home Care Services 9301 0299 25, 62, 33D 37389

Alzheimer's WA Younger Onset Dementia Services 1300 667 788 31, 108 37801

Public Trustee WA 1300 746 116 103 37375

END OF LIFE

Alzheimer's WA Dementia Design and Consultancy Service 1300 667 788 31, 108 37399

Simpatica - Care Inspired Consultancy 0403 297 869 95 62671

MEDICATION MANAGEMENT

Right at Home WA 1300 363 802 35 63499

1300 667 788 31, 108 37382

Dementia Support Australia 1800 699 799 110 37379

ADVOCACY AND INFORMATION

Right at Home WA 1300 363 802 35 63499

Italo-Australian Welfare & Cultural Centre 9228 2220 2 37633

Amana Living McCusker Nurse Service South 9424 6697 IFC, 119, 142 37979

Catholic Homes - Products and Services 1300 244 000 34, 82 38925

St Barts Assistance with Care and Housing 9323 5100 126 38135

COTA Insurance 1300 130 050 105 37982

WP Financial Planners & Destination Financial Planning 9340 9200 99 37125

Products & Services

Alzheimer's WA Early InterventionAdjusting to Change Program

DEMENTIA ADVISORS continued

Relacs Financial Advisors 6143 2565 98, 102 37605

HEALTHCARE EQUIPMENT

Simpatica - Care Inspired Consultancy 0403 297 869 95 62671

Dementia Care Specialist 0438 951 884 109 62682

Alzheimer's WA Training College 1300 667 788 31, 108 37398

Alzheimer's WA Dementia Design and Consultancy Service 1300 667 788 31, 108 37399

WA Care Specialists and Advisors 0438 951 884 93 63514

Care Net Community Nursing Services 9385 5100 29 37795

Alzheimer's WA Younger Onset Dementia Services 1300 667 788 31, 108 37801

Products & Services

My Flex Training 9427 7518 28 37371

Alzheimer's WA Carer Support Groups 1300 667 788 31, 108 37382

Alzheimer's WA Early InterventionAdjusting to Change Program 1300 667 788 31, 108 37400

EDUCATION AND TRAINING

Dementia Care Specialist 0438 951 884 109 62682

Catholic Homes - Products and Services 1300 244 000 34, 82 38925

PHONE (08) AdvertPage

Mercy Health 1300 253 314 69 37284

Bowra & O'Dea Prepaid Funerals 9231 5100 112 61716

Independence Australia 1300 788 855 55 62148

Design and Consultancy Service 1300 667 788 31, 108 37399

CASE MANAGEMENT

LEGAL AND MEDIATION

PHONE (08) AdvertPage WebDPSID

IT 4 Retirees 1300 525 675 51 63423

Home Care South West, Southern Plus 1300 000 161 76, 121 19523

WA Care Specialists and Advisors 0438 951 884 93 63514

Italo-Australian Welfare & Cultural Centre Inc 9228 2220 2 37633

Public Trustee WA 1300 746 116 103 37375

Care Net Community Nursing Services 9385 5100 29 37795

Right at Home WA 1300 363 802 35 63499

COTA Holidays 1300 150 050 105 37983

Amana Living McCusker Nurse Service North 9424 6396 IFC, 119, 142 37626

Amana Living McCusker Nurse Service North 9424 6396 IFC, 119, 142 37626

MOBILITY AND EQUIPMENT

Independence Australia 1300 788 855 55 62148

Independence Australia 1300 788 855 55 62148 Indigo (formerly the Independent Living Centre WA) 9381 0600 50 37174

Care Net Community Nursing Services 9385 5100 29 37795

Alzheimer's WA Dementia Design and Consultancy Service 1300 667 788 31, 108 37399

DEMENTIA ADVISORS

WA Aged Care Financial Solutions 1300 827 229 101 37606

Public Trustee WA 1300 746 116 103 37375

My Flex Training 9427 7518 28 37371

Give2Good Foundation 1300 746 116 103 38075

Curtin Heritage Living 6458 7555 info@curtinheritage.com.au curtinheritage.com.au 9 9 64D

Amana Living 1300 262 626 info@amanaliving.com.au amanaliving.com.au 9 9 9 9 9 9 IFC, 119, 142 Astley Care 6500 8200 admin@astleycare.com.au astleycare.com.au 9 9 9 47

SRS Supported Residential Service D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Baptistcare WA 1300 660 640 customer@baptistcare.com.au baptistcare.com.au 9 9 9 9 45, 63 Bethanie 13 11 51 info@bethanie.com.au bethanie.com.au 9 9 9 9 9 9 16

SKIN AND WOUND CARE

Italo-Australian Welfare & Cultural Centre Inc (CVS) 9228 2220 2 37632

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

0431 795 686 76, 121 38165

PATIENT CARE EQUIPMENT

ResidentialAgedCare/SRSSupported&AssistedLivingRetirementLivingHomeCarePackagesInHomeCareServicesCentreBasedCareDayTherapyCentreProductsandServices

PLACEMENT CONSULTANTS

WESTERN AUSTRALIA 2022/23

Carinya Care Services 9339 3760 admin.assist@carinyacare.com.au carinyacare.com.au 9 9 59

Home Care South West, Southern Plus 1300 000 161 76, 121 19523 Indigo (formerly the Independent Living Centre WA) 9381 0600 50 37174

Surgical House Mobility Aids & Seating 9381 4199 48 37548

Relacs Placement Consultants 6143 2565 98, 102 37776

Advert PageORGANISATION PHONE (08) EMAIL WEBSITE (www.)

Hall & Prior Aged Care 9321 1388 info@hallprior.com.au hallprior.com.au 9 9 9 9 9 25, 62, 33D

WA Care Specialists and Advisors 0438 951 884 93 63514

Alzheimer's WA 1300 667 788 support@alzheimerswa.org.au alzheimerswa.org.au 9 9 9 9 31, 108

Catholic Homes 1300 244 111 catholichomes@catholichomes.com catholichomes.com 9 9 9 9 9 9 34, 82

Indigo (formerly the Independent Living Centre WA) 9381 0600 50 37174

MOBILITY AND EQUIPMENT continued

Products & Services

Emerald Life 9381 1428 info@emeraldlife.com.au emeraldlife.com.au 9 15

Empathy Care 9291 3064 97 37735

Comfort Keepers 9492 8920 info@comfortkeepers.com.au comfortkeepers.com.au 9 9 40

Home Care South West, Southern Plus 1300 000 161 76, 121 19523 Independence Australia 1300 788 855 55 62148

Brightwater 1300 223 968 welcome@brightwatergroup.com brightwatergroup.com 9 9 9 9 5, 24

This section only includes organisations and businesses who have chosen to promote with Aged Care Guide

Aged Care & Retirement Placement Services 0401 340 332 92 37082

Stress Less Aged Care Consultancy 0438 698 888 96 38884

My Flex Care Assisted Travel 9427 7500 28 38073

Independence Australia 1300 788 855 55 62148

Navigate Aged Care Solutions 0449 678 535 107 63285

Surgical House Patient Care Equipment 9381 4199 48 37786

Organisation & Business Reference Index listed alphabetically

Aegis Aged Care 6254 8200 aegis@aegiscare.com.au aegiscare.com.au 9 9 10-11, 65D

Bowra & O'Dea Funeral Directors 9231 5100 admin@bowraodea.com.au bowraodea.com.au 9 112

REAL ESTATE AND MOVING

PHONE (08) AdvertPage WebDPSID

COTA 1300 140 050 info@cotamembership.org.au cotamembership.org.au 9 9 105

Alinea 9381 0111 info@alinea.org.au alinea.org.au 9 9

Aged Care Guide

Chung Wah Community & Aged Care 9328 3988 enquiry@chungwahcac.org.au chungwahcac.org.au 9 9 9 86

Dementia Support Australia 1800 699 799 dsa@dementia.com.au dementia.com.au 9 110

Southern Plus Realty

Aged Care Guide156 WESTERN AUSTRALIA 2022/23

Southcare Community Services 9450 6233 94 37378 Southcare Social Support 9450 6233 94 20068

Mercy Health Community Nursing Service 1300 253 314 69 37857 MercyCare Community Nursing 1800 637 299 37402 VISITORS AND VOLUNTEERS

CPE Group 1300 665 082 info@cpegroup.biz cpegroup.biz 9 9 144

Empathy Care 9291 3064 info@empathycare.com.au empathycare.com.au 9 97

Care Net Community Nursing 9385 5100 support@carenet.net.au carenet.net.au 9 9 9 29

Dementia Care Specialist 0438 951 884 theresa@dementiacarespecialist.com.au dementiacarespecialist.com.au 9 109

PHONE (08) AdvertPage WebDPSID

Products & Services

SAFETY AND SECURITY

Italo-Australian Welfare & Cultural Centre Inc 9228 2220 2 37633

Simpatica - Care Inspired Consultancy 0403 297 869 95 62671

Coolibah Care 9535 0300 info@coolibah.org.au coolibah.org.au 9 9 9 9 9 7

Susan M Clarke & Associates 0433 796 512 susanmclarke@westnet.com.au agedplacements.com.au 9 92

AgedCareGuide.com.au 157WESTERN AUSTRALIA 2022/23 SRS Supported Residential Service D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Manoah Homes 9398 7374 admin@manoah.org.au manoah.org.au 9 9 123

Regis Aged Care 1300 998 100 advice@regis.com.au regis.com.au 9 9 9 60 Relacs 6143 2565 info@relacs.net.au relacs.net.au 9 98, 102

The Carers 9331 5866 homecare@thecarers.com.au thecarers.com.au 9 9 26

WP Financial Planners 9340 9200 info@wpfp.com.au wpfp.com.au 99

Advert PageORGANISATION PHONE (08) EMAIL WEBSITE (www.)

Morrissey Homestead 9725 4699 info@mhi.org.au mhi.org.au 9 27

Simply Helping 1800 998 866 info@simplyhelping.com.au simplyhelping.com.au 9 22 Southcare 9450 6233 enquiries@southcare.org.au southcare.org.au 9 9 9 94

Southern Cross Care (WA) 1300 669 189 info@scrosswa.org.au southerncrosscarewa.org.au 9 9 9 9 9 9 9 76, 120

St Basil's Aged Care (WA) 6146 2585 stbasils@stbasilswa.org.au stbasilswa.org.au 9 9 9 3

The Salvation Army Aged Care 1300 111 227 acp.enquiries@aue.salvationarmy.org agedcare.salvos.org.au 9 8

Lite n' Easy 13 15 12 privacy@liteneasy.com.au liteneasy.com.au 9 9 53

IT 4 Retirees 0478 145 466 admin@it4retirees.com.au it4retirees.com.au 9 51

Mercy Community Services 1800 637 299 agedcare@mercycare.com.au mercycare.com.au 9 9 9 9 9 9

Harold Hawthorne Community Centre 9470 1155 reception@hhcentre.org hhcentre.org 9 9 9 19 Independence Australia Group 1300 788 855 theteam@independenceaustralia.com independenceaustralia.com 9 55 Indigo 9381 0600 general@indigosolutions.org.au indigosolutions.org.au 9 50

Right at Home Australia 1300 363 802 info@rightathome.com.au rightathome.com.au 9 9 9 35 Rosewood Care Group 1300 971 771 info@rosewood.org.au rosewoodcare.org.au 9 9

SHINE Community Services 9253 5555 reception@shinecs.com.au shinecs.com.au 145

KompleteCare Community and Home Care Services 8265 5696 enquiriessa@kompletecare.com.au kompletecare.com.au 9 9

Mable 1300 736 573 info@mable.com.au mable.com.au 9 37, 38

Simpatica 0403 297 869 info@simpatica.net.au simpatica.net.au 9 95

Just Better Care Australia 1300 587 823 info@justbettercare.com justbettercare.com 9 9 21

MYVISTA 9207 4666 info@myvista.com.au myvista.com.au 9 9 9 9 128

My Flex Health 9427 7500 info@myflexhealth.com.au myflexhealth.com.au 9 9 9 28

Navigate Aged Care Solutions 0449 678 535 vanessa@navigateagedcaresolutions.com.au navigateagedcaresolutions.com.au 9 107

Nazareth Care 03 9830 5022 admin.camberwell@nazarethcare.com sistersofnazareth.com/region/australasian-region 9 32D

Organisation & Business Reference Index listed alphabetically

Roshana Care Group 9279 9888 admin@roshana.com.au roshana.com.au 9 9 78-79

Italo-Australian Welfare & Cultural Centre 9228 2220 centro@iawcc.org.au 9 9 9 2 Juniper 1300 313 000 juniper@juniper.org.au juniper.org.au 9 9 9 9 9 9 20, IBC

Stress Less Aged Care Consultancy 0438 698 888 info@stresslessagedcare.com.au stresslessagedcare.com.au 9 96

Public Trustee WA 1300 746 116 public.trustee@justice.wa.gov.au publictrustee.wa.gov.au 9 103

Midland Nursing Home 9274 3157 midnurse@midnurse.com.au 9 66

WA Care Specialists and Advisors 0438 951 884 Theresa@dementiacarespecialist.com.au wacarespecialistsandadvisors.com.au 9 93

ResidentialAgedCare/SRSSupported&AssistedLivingRetirementLivingHomeCarePackagesInHomeCareServicesCentreBasedCareDayTherapyCentreProductsandServices

St Bart's 9323 5100 enquiries@stbarts.org.au stbarts.org.au 9 9 9 144

Mercy Health 1300 253 314 information@mercy.com.au mercyhealth.com.au 9 9 9 69

This section only includes organisations and businesses who have chosen to promote with Aged Care Guide

Opal HealthCare 1300 362 481 communications@opalagedcare.com.au opalhealthcare.com.au 9 OBC Oryx 9381 2800 contact@oryxcommunities.com.au oryxcommunities.com 9 9 56-57, 90

Regents Garden Group 6007 3125 admin@regentsgarden.com.au regentsgarden.com.au 9 9 70

Surgical House 9381 4199 surgical@surgicalhouse.com.au surgicalhouse.com.au 9 48

9

St Louis Home Care 9385 3406 homecare@stlouisestate.com.au stlouisestatehomecare.com.au 9 9

WA Aged Care Financial Solutions 1300 827 229 info@agedcarefswa.com agedcarefswa.com 9 101

SwanCare 6250 0000 Natalie.Hodi@swancare.com.au swancare.com.au 9 9 9 75, 129

Rental Accommodation (RA) – Villas, units or ILUs available for rent in a retirement village.

Definition of terms

Care Plan – Developed by the service providing your care and outlines care needs and instructions on how these needs will be met.

Meals &/or Shopping – Delivery of daily cooked or frozen ready to-eat meals, or transport to the shops and assistance provided, or having someone to do the shopping. (CBC – meals or light refreshments provided at the centres).

RAD/DAP Combination – This includes both partial lump sum and daily payments for aged care accommodation.

Centre Based Care (CBC) – Services, respite and activities for social and recreational independence in a ‘centre setting’ for aged/frail clients and their carers.

Respite Care – Services provided so a client or their carer can take a break from their daily routine. Includes care in the client’s home, at a day centre or in an aged care facility. Retirement Living (RL) – The site has retirement living accommodation.

LGBTIQ – Some aged care services offer specific care to Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning residents.

Medication Supervision – Service provider attends the client’s home daily to assist in dispensing medication.

Dementia Services – Services offered to clients with dementia and/or challenging behaviours, as well as their carers.

Refundable Accommodation Deposit (RAD) – This is paid as a lump sum when entering a Government funded aged care facility and refunded, minus agreed deductions, when leaving the facility.

Regional Assessment Service (RAS) – In home assessments of new and existing clients/carers for CHSP services.

Extra Services Beds/Places – Places at an aged care facility for which residents receive a higher standard of accommodation, food and services for an additional charge.

Home Maintenance/Gardening – Assistance with replacement of tap washers, light globes, minor weeding/pruning, sweeping of outdoor areas, minor carpentry repairs and gutter cleaning. May include window cleaning.

Resident Funded/Licence to Occupy/Purchase – Residents purchase a loan/licence agreement for a dwelling in a retirement village, or purchase on a freehold basis.

Domestic Assistance – Help with washing of clothes, dishes, floors, wet areas, ironing, minor meal preparation, vacuuming, changing bed linen, dusting, cleaning living areas.

Single Bedrooms with Ensuites – This facility offers (a number of) single bedrooms with attached bathroom. Might not be every room in the home.

Independent Living Unit (ILU) – Sometimes referred to as a villa or apartment and located in a retirement village.

Pharmaceutical Deliveries – The delivery of medications by a service provider directly to the client or older person's home.

Secure Dementia Unit – Secure specialised ward, wing or unit for people with dementia and/or challenging behaviours. Service Fee – A fee to cover the services offered by a retirement village, including maintenance, improvements, utilities and council rates etc.

Supported Residential Services (SRS) – Privately run aged care facility that provides similar accommodation and care to that of a Government funded facility but without the funding support.

Nursing &/or Palliative Care – Registered or Enrolled Nurses visiting the home to dispense medication, wound management, convalescent care, pain management and palliative care.

Aged Care Assessment Team (ACAT) – Assess and approve older people for Australian Government subsidised aged care services.

24 Hour On Site Supervision – A person(s) who is/are employed to live in or in close vicinity of a retirement village and will respond to requests for assistance when regular staff are off duty.

Day Therapy Centre (DTC) – Allied health/therapy services to develop or maintain physical and psychological independence in a ‘centre setting’, provided to aged/frail clients and their carers. Includes clients with dementia and disabilities.

Consumer Directed Care (CDC) – Allows you to control the types of care you access, how it is delivered and who provides that care. All home care packages are delivered on a CDC basis.

Serviced Apartment – Usually one or two bedrooms and provides residents with some domestic and ‘hotel-like’ services such as cleaning, laundry, and personal care. Services may be provided on a fee for service basis.

Small Pets Welcome – The site has a policy for residents enabling them to have small pets but it's dependent on the type, size and care needs.

Supported & Assisted Living (SL) – Supported & assisted living communities offer accommodation and care to residents on a fee for service basis without Government funding.

Aged Care On Site – The retirement village has an aged care facility at the same location.

Transport – Organising or providing transport services such as bus, taxi, private car etc. (CBC transport to and from the centre).

Booked Respite Beds – Taking a break from your role as carer, it’s advisable to book a respite bed in advance. Prior assessment by an Aged Care Assessment Team required.

Communal facilities – Shared facilities for residents such as community hall, swimming pool or bowling green.

CALD – Services offered to Culturally and Linguistically Diverse older people and their carers.

Personal Care – Assistance with personal hygiene, washing, showering, bathing, dressing, feeding and toiletting. (CBC personal care offered while client is at the centre.)

ATSI – Services offered to Aboriginal and Torres Strait Islander older people and their carers.

CHSP Funded – An in home or centre based care service funded by the Commonwealth Home Support Programme Government initiative.

Care Community (CC) – Private self-contained accommodation run by approved providers where you can access 24/7 care through Government funded Home Care Packages, as a genuine alternative to a nursing home.

Daily Accommodation Payment (DAP) – This is a daily payment to a Government funded aged care facility, paid periodically, for example monthly. This is not a refundable payment.

Multi Purpose Service (MPS) – Located in centre settings and some residential aged care facilities. They deliver a mix of aged care, health and community services.

Social &/or Recreational Support – The client participates in social or recreational activities either in their home or at a community, day or recreational centre.

NESB – Services offered to Non English Speaking Background older people and their carers.

Donor Funded – The purchase price, or entry contribution, of a dwelling by a resident in a retirement village, may be subsidised by a not-for-profit organisation.

158 WESTERN AUSTRALIA 2022/23Aged Care Guide

Carer Gateway – This online resource and helpline provides support by linking carers to information, counselling, respite and other services.

Bentley ACAT

Armadale, Gosnells Serpentine-Jarrahdale(part),

*NB: Assessments for hospital clients only*

Coolgardie, Dundas, Kalgoorlie-Boulder, Laverton, Leonora, Menzies, Ngaanyatjarraku

Contact phone number for all offices:

VMCH

Rockingham Peel ACAT

Joondalup, Stirling (part), Swan (part), Wanneroo

Belmont, Canning, Gosnells (part), Kalamunda (part), Melville (part), South Perth, Victoria Park

Cockburn, East Fremantle, Fremantle, Kwinana, Melville (part)

Mandurah, Murray, Rockingham, Waroona

Aged Care Assessment Teams (ACAT) are responsible for all assessments for Government funded aged care and Home Care Packages. This list provides you with the Council/Local Government Area that each ACAT services. All assessments are coordinated through My Aged Care. Call 1800 200 422 if you would like to organise an assessment.

Fremantle ACAT

Bassendean, Kalamunda (part), Mundaring, Swan (part)

Kimberley ACAT

WESTERN AUSTRALIA 2022/23 159AgedCareGuide.com.au

Swan ACAT

Albany, Broomehill-Tambellup, Cranbrook, Denmark, Gnowangerup, Jerramungup, Katanning, Kent, Kojonup, Plantagenet, Ravensthorpe, Woodanilling

Ashburton, East Pilbara, Karratha, Port Hedland (includes West Pilbara)

Augusta-Margaret River, Boyup Brook, Bridgetown-Greenbushes, Bunbury, Busselton, Capel, Collie, Dardanup, Donnybrook-Balingup, Harvey, Manjimup, Nannup

Armadale ACAT

1800 200 422 Abbreviations AC Aged Care ACAT Aged Care Assessment Team ACF Aged Care Facility ACL Aged Care Living ACS Aged Care Service(s) Apts Apartments Assoc Association ATSI Aboriginal, Torres Strait Islander Aust Australian CALD Culturally and Linguistically Diverse CBC Centre Based Care CC Community Care CHSP Commonwealth Home Support Programme Com’ty Community Coop Cooperative CS Community Service(s) Ctr Centre DAP Daily Accommodation Payment Dis Disability Dist District DTC Day Therapy Centre DVA Department of Veterans’ Affairs Estn Eastern Fmr Former Gtr Greater H/Care or HC Home Care HCP Home Care Package(s) Hlth Health Hosp Hospital HS Health Service(s) Hse House IBC Inside Back Cover IFC Inside Front Cover ILU Independent Living Unit(s) Indep Independent LGBTIQ Lesbian Gay Bisexual IntersexTransgenderQuestioning Lwr Lower Melb Melbourne Metro Metropolitan N/Home Nursing Home N/hood Neighbourhood NESB Non English Speaking Background NH Nursing Home Nth North Nthn Northern NW North West OBC Outside Back Cover PAG Planned Activity Group(s) Prog Program(s) RAC Residential Aged Care RAD Refundable Accommodation Deposit Reg Regional Res Residential Ret/Retire Retirement RV Retirement Village SE South East Serv Service(s) SL Supported Living Soc Social SRF Supported Residential Facility SRS Supported Residential Service SSG Social Support Group(s) Sth South Sthn Southern STRC Short Term Restorative Care Supp Support SW South West(ern) Tce Terrace TCP Transition Care Program(s) Trans Transport VHC Veterans’ Home Care

Bayswater, Perth (part), Stirling (part), Vincent (part)

Esperance ACAT Esperance

Great Southern ACAT

Beverley, Boddington, Brookton, Bruce Rock, Chittering, Corrigin, Cuballing, Cunderdin, Dalwallinu, Dandaragan, Dowerin, Dumbleyung, Gingin, Goomalling, Kellerberrin, Kondinin, Koorda, Kulin, Lake Grace, Merredin, Moora, Mount Marshall, Mukinbudin, Narembeen, Narrogin, Northam, Nungarin, Pingelly, Quairading, Tammin, Toodyay, Trayning, Victoria Plains, Wagin, Wandering, West Arthur, Westonia, Wickepin, Williams, Wongan-Ballidu, Wyalkatchem, Yilgarn, York

METROPOLITAN AREA

Cambridge, Claremont, Cottesloe, Mosman Park, Nedlands, Perth (part), Peppermint Grove, Subiaco, Vincent (part)

South West ACAT

Villa Maria Catholic Homes WA Western Australia Wstn Western

Goldfields ACAT

ACAT Regions

Royal Perth ACAT

Broome, Derby-West Kimberley, Halls Creek, Wyndham-East Kimberley

REGIONAL AREA

Sir Charles Gairdner ACAT

Midwest ACAT

Wheatbelt ACAT

Pilbara ACAT

Osborne Park ACAT

Joondalup ACAT – satellite office (part of Osborne Park ACAT)

Carnamah, Carnarvon, Chapman Valley, Coorow, Cue, Exmouth, Greater Geraldton, Irwin, Meekatharra, Mingenew, Morawa, Mount Magnet, Murchison, Northampton, Perenjori, Sandstone, Shark Bay, Three Springs, Upper Gascoyne, Wiluna, Yalgoo

 and certification 62

 Costs 24

Advocacy 104

 In home care provider listings 152-153

Veterans' support 45, 87

Directory index 113

Assistive technology options 49 Mobility aids 49 Safety at home 49 Technology 50

 Home Care Agreement 32  How much you will pay 33  Package supplements 26

 Council reference index 114  Culturally appropriate homes and services 149-151  Day Therapy Centre listings 154  Extra services listings 137

 Payment options 68 Quality standards 63

 Accomodation payments 66

Continence 54

Financially disadvantaged 87

Retirement living 89 Departure/exit fee 91 Deposit or entry contribution 91 Directory listings 138-139 Fees and charges 91 Ownership 91 Types of villages 89

Moving into a home 73  What to bring 73 My Aged Care 17  Referral code 17

Transition care 43

Definitions of often used terms 158

 Am I eligible? 23

Aboriginal and Torres Strait Islander (ATSI) 87

 care home services 61 of Rights 64 65 65

 Means tested care fee 67

LGBTIQ 87

RAD and DAP explained 68

Carer support 107 Counselling services 107 Support groups 107 Support lines 107

Aged Care Assessment Team (ACAT) 14 Appeal 14 Assessment 14 Referrals 14 Regions 159

Index

Restorative care 44

Cultural home listings 149 Daily care fees 65 Directory listings 117-137

Private home care 39

 Family and friends 112  Palliative care 112

Costs for residential care 65

COTA message 4

How to use the Aged Care Guide 12

Applying to a home 71 Vacancy 71 Waitlist 71

 Cluster facilities 85

Accreditation

 Interpreter 86

 Urgent needs 24

 Aged care home listings 117-137

Placement consultants 92  Case management 96  Choosing a placement consultant 93  Negotiate and advocate 93 Resolving family disputes 95

Aged

 Charter

Resident agreement 77

Useful phone numbers and websites 6

Care leavers 87

 Retirement accommodation listings 138-139

 Daily care fees 65

 Referrals

Contents 1

Consumer Directed Care 20

Respite 8, 42, 80 At home 42 Centre Based Respite Care 42 Cost 42 Eligibility 80 Residential respite 80

 Home Care Packages listings 140-148

Homeless 87

Assessments 13-14

Daily living in a nursing home 74 Day Therapy Centres 44

Culturally and Linguistically Diverse (CALD) people 87  Directory listings 149-151

 Extra services listings 137 How much will I pay 67 Means tested care fee 67

Home Care Packages (HCP) 26  Approved providers 30  Cost 32  Directory listings 140-148  Eligibility 30  Exit fees 34

 Complaints

Commonwealth Home Support Programme (CHSP) 21

 Suburb reference index 115  Town reference index 115

 Directory listings 154

Short Term Restorative Care 44

Cultural services 85

 Changed behaviours 111

Special needs groups 87

Incontinence 54

Estate planning 103 Extra services 81  Directory listings 137

Veterans' Home Care program 45

 Centre Based Care listings 153-154

 Partners in Culturally Appropriate Care 85

Aged care homes 8, 59 payments 68

 Local Government Area (LGA) reference index 114

Refundable Accommodation Deposit (RAD) 68

Rural & Regional clients 87

Daily Accommodation Payment (DAP) 68

Disability 87 Elder abuse 106

 Accommodation

Support at home 19

Supported living 88

 RAD & DAP 68 Where to start 59

160 WESTERN AUSTRALIA 2022/23Aged Care Guide Matt Ed Maria Call 1300 186 688 or email sales@dps.com.au YOUR DPS SALES TEAM www.AgedCareGuide.com.au www.DisabilitySupportGuide.com.au

 Directory listings 149-151

Waiting for residential care 71

End of life 112

Home Care Packages (HCP) continued  Priority 30  Quality and complaints 34  Self-managing your HCP 37  Services not provided 29  Services provided 29  Types of packages 26

 Organisation & Business index 156-157  Products & Services listings 155-156

Aged care checklist 83

Financial advice 99  Expert help 100  Financial counselling 102

In home support 19  Directory listings 152-153

Residential Care flow chart 58

 Costs

Abbreviations 159

Regional Assessment Service (RAS) 13 Assessment 13 13

Flexible restorative care 44

Regaining independence 36

Home Care flow chart 18

 Where can I get help? 109

 Specialised support 111

Enduring Power of Attorney (EPOA) 104

Nutrition 52

Deciding on a home 72

Dementia support 108

 Directory listings 152-153

Centre Based Care services 46  Directory listings 153-154

 Services provided 23

Aged care explained 7

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