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Welcome
Welcome
Welcome to the Navigator edition of the AgedCareGuidetoWesternAustralia2024/2025.
This handy mini-guide will touch on some of the key steps to accessing care at home or in an aged care facility, as well as offering a directory of providers delivering a range of aged care products and services in Western Australia.
It’s perfect if you have some understanding of the sector, know what your needs are and the types of services that could best support you, either in your own home or in a residential aged care setting.
A comprehensive list of government-funded services available in Western Australia is included in this Navigator Guide, providing details of subsidised residential aged care accommodation and approved Home Care Package providers, together with in-home care providers and products and services available in the state.
You can use this Navigator edition in conjunction with our website, AgedCareGuide.com.au, which provides more information about homes and theservices offered. The associated ‘DPS Web ID’ links directly to the relevant provider and the services they offer.
AgedCareGuide.com.au has the largest and most comprehensive directory of Australian aged care services and facilities, which also allows you to compare services and facilities that you are looking at in your area.
To find out more about our range of home, aged care, retirement and disability resources, visit the website or contact us on 1300 186 688 or by emailinginfo@dps.com.au.
Aged Care Guide
Western Australia 2024/2025, Navigator Edition
Printed October 2024
Editor-in-chief
David McManus
david.mcmanus@dps.com.au
General Manager
Brad Keighran
DPS Publishing Pty Ltd ● 1300 186 688 ● PO Box 1026, Pasadena SA 5042 info@dps.com.au ● AgedCareGuide.com.au ● ABN 53 090 793 730
AdvertisingDistributionProudlyproduced sales@dps.com.au distribution@dps.com.au andprinted 1300 186 6881300 186 688 in Australia
The factual material contained in this publication has been obtained from information supplied by government departments, industry and organisations, by personal interview and by telephone and correspondence. At the time of going to press the publisher believed that all information submitted for publication was accurate and complete. However, the publisher can take no responsibility for inaccuracies or incomplete information that may have been supplied to them in the course of their enquiries detailed above. The facts published indicate the result of those enquiries and no warranty as to their accuracy can be given. The information in this publication is general in nature and does not constitute financial, legal or other professional advice. Readers should consider whether the information is appropriate to their needs and seek professional advice tailored to their personal circumstances. Images within this publication may have been altered from their original format.
If you have realised you need some help to continue living independently in your own home or that it’s time to move into an aged care home, you may be wondering where to start. We’ve broken the process down into simple steps that will help you get from A to B in your aged care journey.
Research
Learn about the different types of care and discover what options are available to you.
Preparation
Get an understanding of what you need to consider and prepare ahead of starting any aged care services.
Gettingassessed
An aged care assessment will help decide what level of support you require so you can get the care that best meets your needs.
Findingproviders
Learn what to look for in a provider to find the right products and services within a given range.
Managingservices
Read about managing your supports. For example, when your needs change, your supports no longer suit you or you would like to change providers.
LookingforaHome CareProvider?
If you are applying for, or waiting for a Government funded Home Care Package, talk to us.
Comfort Keepers is one of WA’s most respected in-home aged care providers. We have been providing the highest quality care and support services to Western Australian families for over 18 years.
Our success has been built on our ability to fully understand the needs, goals and expectations of our clients, and importantly, provide the family members that entrust us with their care the confidence that their loved ones are in good hands.
Navigating your way through the Aged Care system and choosing the right home care provider, can be difficult, and at times confusing for some.
At Comfort Keepers, we make the whole process easy. Our experienced client care and support team will guide and support you and your family members through the process of applying for a Government funded Home Care Package and assist you in the steps you need to take in selecting the right provider to suit your care needs.
If you are looking for a home care provider, or just want to chat about your families care needs, talk to us.
Research
Accessing aged care can be complicated and confusing if you have not used support services before or don’t know where to start.
Whether you need support to remain living independently at home or are looking for alternative accommodation, it is important to know what options are available to you. Different types of care include:
Support at home
Different care options that might be available to you include support at home through government-funded programs such as the Commonwealth Home Support Programme (CHSP) or the Home Care Packages (HCP) program.
Home care products and services range from assistance with daily chores and personal care to providing meals, transport assistance and home maintenance. Basic assistance is offered through the CHSP but, if your needs exceed the level of support offered though this program, a level 1–4 Home Care Package can offer higher-intensity support to help you stay at home.
Private providers can also deliver a range of home support services. They are not government-funded and you will need to pay for services out of your own pocket.
Short-term care
There are a few different support options available if you only need support for a short period of time, such as respite care, which can be delivered in the community or in a residential care home, offering the opportunity for both you and your carer to take a short break.
At the end of a hospital stay, the Transition Care Programme provides short-term assistance to help improve your independence and confidence. If you have not been admitted to hospital, the Short-Term Restorative Care program is a flexible option that focuses on regaining well-being over a short period of time.
Residential aged care
Moving into residential aged care can ensure quality of life and comfort if you are no longer able to remain living independently at home. Also known as ‘nursing’ or ‘aged-care’ homes, these facilities provide 24/7 care, as well as a range of other support services and recreational activities. The cost of care in most Australian aged care homes is subsidised by the Australian Government. There’s also a number of non-government-funded residential aged care homes, often referred to as ‘supported-’ or ‘assisted-living’ complexes and you will need to cover the entire cost of accommodation and care delivered.
Retirement living
Retirement villages are not nursing homes; they are clusters of villas, units or apartments and you will need a reasonable level of independence to move into a retirement setting. Retirement options are not funded by the government.
Daily care is generally not included but some providers may offer support services at an additional charge or this can be accessed separately through government-funded home support options.
Preparation Preparation
There’s a few things to organise before you’re ready for aged care services. Make a list of what support you’re currently getting, what you feel you need help with and key areas that are important to you in a provider that best align with your wishes and interests.
If you’re wanting to access government-funded supports, the first step in starting your aged care journey is to register with My Aged Care. This can be done online or via a phone call to the My Aged Care contact centre on 1800 200 422.
An operator will ask you a number of questions about your personal circumstances and care needs before setting up a central client record.
Examples of the questions you may be asked are:
Are you currently receiving aged care services?
Are you getting support from a carer or family member?
Can you prepare your own meals and do housework?
Do you need assistance taking a shower or bath and do you need help getting dressed?
Are there any health concerns or did you have a recent fall?
Do you feel lonely or isolated?
Are there any safety risks in the home?
The aim of this screening is to figure out what needs and support you require and whether you are eligible for a further assessment in person.
Following this conversation you will be contacted by someone from either the Regional Assessment Service (RAS) or a local Aged Care Assessment Team (ACAT) for an assessment to determine your abilities and what level of care you require.
Here is a list of documents and information you should prepare:
Medicare card and a form of identification, for instance, Department of Veterans’ Affairs (DVA) card, driver’s licence, passport or healthcare card
Notes or referrals from your doctor
Information about previous home- or aged-care services you have received
Details about support you receive from family, friends or the community
Questions and information about aged care that you wish to discuss with the assessor, so you have a better understanding of services
Contact details for your doctor and any other health professionals you see regularly
A translator or Auslan interpreter arranged ifrequired
A support person to be present for the assessment if you want
Additionally, you should make financial arrangements and seek advice about paying for any support you will receive at home or in an aged care facility before starting your aged care journey.
It’s also worth making sure you collect medical records, have details about medication handy, have an Advanced Health Directive in place and ensure your will is up to date.
Let’s start talking about living™
The Right Care, Right at Home™
Right at Home are leaders in quality homecare and support, delivering services that allow our clients to remain safe and independent in their own home. Your local Right at Home family in Western Australia is ready to look after yours when you can’t.
ï 24/7 On Call & 24/7 Care Service
ï Supervised, Individual Care Plan
ï Approved Home Care Package Provider Levels 1-4
ï No Home Care Package Management Fees
ï Complex Nursing Care
ï Disability & NDIS Support*
• Flexible, Reliable, Certified Carers
ï Post-Operative Care
ï Hospital In The Home*
ï Personal & Companion Care
ï Domestic, Shopping, Transport
* Check your local Right at Home office to see if they deliver these services
Aged care checklist
A checklist is an excellent way to determine which aged care home or service will suit your needs.
Take note of your first impressions when you call the nursing home or service provider. Are staff friendly and willing to answer your questions? When you are considering a nursing home, ask to tour the facility and speak to people already living in the care home. You may know someone who lives there or has a loved one at the facility — ask them about their experience.
You may want to consider a short-term respite stay at the home; that way, you can experience what it is like to live in the facility before you make the final decision as to whether it is a place you would like to move into permanently.
Below, you’ll find a number of questions to ask the provider when assessing the suitability of an aged care home, supported living facility or other service to assist you in making your decision.
The provider
Is the provider for-profit or not-for-profit, church- or charity-based?
Do the owners/directors of the company have a health and/or aged care background?
When was the last time a complaint was made to the provider? What was it about and how was it dealt with?
Are residents and their families encouraged to have input into services offered and the quality of care?
The facility
Does the home look and smell fresh and clean, and is it in good repair?
Are the carpets and floor coverings clean?
Is the inside temperature comfortable?
Does the home meet safety regulations?
Is there good and clear signage throughout the facility?
Are there secure and interesting outdoor areas?
Are there spaces and activities to support people living with special needs, such as dementia?
Do the residents appear clean and neat?
Can you stay in the facility if your needs change?
The staff
Are the staff friendly and welcoming?
Are staff members transparent and willing to answer questions?
When staff interact with residents, what tone of voice do they use? Is there a positive atmosphere?
Do staff look like they take their time with residents to give them personal attention?
What is the ratio of nurses/care workers to residents on weekdays, weekends and at night-time?
Preparation
The room
Is it a single or shared room?
Is the room you’re shown the actual room you’ll be moving into or is it fordisplay only?
Does the room have an ensuite or are the bathrooms shared?
Are there provisions for married couples?
How is the room allocation determined?
Is there access to a private phone line, internet connection or pay-TV, Foxtel, etc?
How is the heating/cooling controlled?
What personal effects and furnishings can you bring to the home?
Are there provisions for safe storage of personal items?
Are there easily accessible alarm buttons in the room and how many?
Are staff respecting residents’ privacy — do they knock before entering a resident’s room?
Day-to-day living
Are there areas for families and friends to meet and celebrate special events?
Can family and friends take part in activities?
Are meals cooked on site or delivered?
Are menus flexible and able to meet special requirements?
What types of individual and group activities are offered and how often?
Are there activities that include cultural and spiritual preferences?
Are there any activities organised together with the local community?
What special events are celebrated?
Does the facility have pets on site or offer a pet visitation program?
Health and personal care
Is there a GP on site or can you continue to see a physician of your choice?
How do staff administer and monitor residents’ medicine intake?
How are medical emergencies handled?
What other services, such as speech therapy and occupational therapy, are available on site?
Is there a dietitian or nutritionist as part of the care team?
Does the facility have a wellness program?
How does the facility deal with end-of-life/palliative care?
Are any provisions, such as continence pads, rationed?
Financial
What are my payment options?
What is the breakdown of the payable fees?
Can you negotiate on the fees and how they are paid?
Getting assessed
The aged care assessment will help decide what level of support you require. Your assessor will best be able to help you if you provide lots of information about yourself and what day-to-day tasks you struggle with.
The assessment will be done by a social worker, nurse, doctor or other health professional and can take an hour or so.
If the My Aged Care contact centre believes that you are eligible for basic home support, you will be assessed by the Regional Assessment Service (RAS).
If you require higher care support, a member of an Aged Care Assessment Team (ACAT) will visit you to determine whether you require support at home or would be suited to a residential care facility.
The assessor will ask you a number of questions about any supports you receive, your current lifestyle, any health concerns or chronic illnesses, how you deal with tasks at home, if you’re struggling with any cognitive issues or memory loss, whether you have problems at home or with personal safety and any activities you engage in with family or in the community.
Topics that might be covered or you want to bring up during your assessment include your:
Medical history
Living arrangements
Support network
Current services and supports
Cognitive and behavioural functions
Ability to perform daily tasks at home
Health and lifestyle concerns
Be open and transparent about your wishes and what you believe will be of assistance around the home. They might also ask for your permission to talk with your doctor or specialist about the impact of any health conditions on your day-to-day life.
The assessment is also an opportunity for you to ask questions. So, if you don’t understand something, make sure you clarify with your assessor. You shouldn’t be leaving your assessment feeling confused or stressed.
Some of the questions you may want to ask are:
What are my rights and responsibilities during this assessment process?
What services are available in my area?
Are there support options available for my carer?
What financial assistance am I eligible to receive?
Are there culturally appropriate services in the area?
Who can I contact if I have any questions after the assessment?
Following your assessment, you will receive a letter from the government letting you know if you have been approved for aged care services and what supports are funded.
Gettingassessed
Your life, your
way.
Every minute, every day.
RoshanaemergesasapremierproviderofagedcareservicesinAustralia, with a strong presence spanning Western Australia, Queensland, and NewSouthWales.Ourcorecompetencyliesinprovidingaholisticrangeof high-careandlow-caresupport.
At the heart of our philosophy is a dedication to creating bespoke environments that cater to the unique medical, personal, and social needs of every resident. Discover the opportunity to embrace life on your terms within a nurturing community that provides committed support, comfort,andcompanionship.
Your health requirements and desired living arrangements are our first priority.
We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.
You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.
FINANCIAL COMFORT
You can relax when you understand aged care fees and what you can afford.
ere are many ways to pay for your care. Let’s find the best approach for you.
We will consider your Aged Pension and help you maximise it.
We can complete Centrelink paperwork for you regarding your move into care.
GET IN TOUCH
uring
Get the support and clarity you need during an emotional and stressful time.
As Financial Advisers we have you covered however tricky your financial situation.
Call our team on 08 6143 2565
Email your enquiry to info@relacs.net.au
Visit our website at www.relacs.net.au
Finding providers
Once you have been assessed and approved for government-funded aged care, either for services in your own home or a place in an aged care home, you can start the process of finding a provider that suits your needs.
Your letter from My Aged Care, confirming you are ready to start accessing services, will include a referral code linked to the type of service you are eligible to access. If you need the support of multiple services, you will be given multiple referral codes — one for each service.
The service provider or aged care home of your choice will need this referral code to access your information with My Aged Care and manage the referral. They’ll also be able to access the funding allocated to you.
Choosing which provider to trust with providing support is an important and personal decision — one that you want to think carefully about and shouldn’t rush. You may want to start by writing down what you are looking for in a provider and what is important to you. Are low fees important to you or would you like a provider who can support your cultural needs? If you’re accessing home care, do you want the same support worker to assist you each time and do you want to receive support on specific days or are you more flexible with your time?
It’s a good idea to discuss your wishes and options with your family and support network as they may be able to help you research, provide independent opinions on providers or share personal experiences.
It’s useful to create a shortlist of providers in your local area, which may help narrow down your search.
When considering a potential provider, take your time to do some research:
Look at the provider’s website, social media pages and online reviews
Check out their credentials, such as quality certifications and industry awards
Do they have any past or present sanctions or notices of non-compliance?
Ask them directly or check the government’s non-compliance finder tool at myagedcare.gov.au/non-compliance-checker
You can use this Navigator Guide or the AgedCareGuide.com.au directory online to search for service providers in your area that meet your requirements
If you aren’t comfortable finding or choosing a provider by yourself, there are experts who can help you find a nursing home that suits your needs and preferences.
A placement consultant has knowledge of local aged care facilities and can make the process of entering aged care smoother. Find a placement consultant on AgedCareGuide.com.au or call 1300 606 781 to access placement services.
Once you have chosen a provider, you will need to contact them to start the home care services you need or to be placed on their waiting list for a bed vacancy. During this conversation, it is also essential to discuss fees and services with your new provider so you know how much the support or aged care bed is going to cost.
Findingproviders
Managing services
Throughout your aged care journey, there may come a time when you need to make changes to the services you are receiving.
This may be because you’re going on a holiday or need to go into hospital and don’t need any services to be delivered while you’re away. Perhaps your needs have changed and your current supports no longer suit you. Alternatively, you may like to change providers because you are moving to a different area or simply because you are not happy with your current provider.
The process of making changes to your current services depends on the type of support you are receiving. However the first step should be to talk with your current provider.
Service providers have an ongoing responsibility to make sure you receive quality care and to respect your rights and preferences. They should monitor the services they provide under your care plan to ensure your needs and goals are being met. If there are significant changes in your care needs, they can help you through the process of reviewing your supports.
Reviewing your needs and supports may mean that you need another aged care assessment. For example — you were were originally assessed as having low-level care needs, but your mobility has decreased over time and you would like to access higher-level supports.
You can request a reassessment by your local ACAT to determine if you’re eligible for higher-level care. You must be reassessed to move on from CHSP supports and between different levels of Home Care Packages.
Depending on the services you’re already receiving, you may need to consider other options, such as:
Reviewing your care plan to identify alternative support options and priorities, such as replacing informal supports with formal supports or considering additional support services
Purchasing additional private services
Utilising residential care, either as short-term respite to complement your package or as a long-term option
If your current provider can’t offer the services or changes you want, you can switch to a different provider that can meet your needs.
When choosing a new provider:
Take the time to research a new provider to make sure they can meet your needs
Contact My Aged Care to get a new referral code to give to your new provider and agree to a date to switch your services
Notify your current provider, in writing, to let them know you will be terminating your services with them and from what date
Culturalservices
Meeting the needs of all cultures
For many older Australians, leaving their home to move into residential care is a lifestyle change that can lead to an emotionally challenging experience.
This transition can become more challenging for older people from culturally and linguistically diverse (CALD) backgrounds accessing aged care services.
Healthcare professionals in general practice treat patients from a diverse range of cultural and linguistic backgrounds.
A significant proportion of the Australian population speaks a primary language other than English and patients with limited English proficiency may be less likely toadhere to medication regimes and follow-up plans.
They may also have a decreased understanding of their diagnosis and, overall, less satisfaction with their care. Access to high-quality medical interpreter services may improve the quality of care for these patients.
The Translating and Interpreting Service (TIS National) is an interpreting service provided by the government. The service covers over 100 languages and is available24/7 at 13 14 50.
See pages 71–74 for a list of aged care homes and Home Care Package providers in WA who can meet the needs of people from a range of cultures.
For over 25 years, St Basil’s WA has provided Western Australians with safe and affordable quality Care at Home, Community Support and Health & Re-ablement Services.
St Basil’s offers all levels of Home Care Packages and gives you choice and flexibility in how we help you with your everyday lives, including cleaning, gardening, cooking, showering and more.
St Basil’s also offers support to Commonwealth Home Support Program recipients, caring for you or your loved one in your home, providing respite, and supporting you to get out and about and spend a day with friends at our Community Centre in Dianella, offering a range of outings and activities.
St Basil’s approach is always about You, living your life. Your care and support services meet your personal preferences and needs, and are delivered with Respect, Integrity and Empathy.
If you are from a non-English speaking background, wherever possible St Basil’s will provide you with a support worker who understands you and your culture, shares your interests, and speaks your language.
Reforms
The Australian aged care sector is expected to undergo significant changes within twelve months.
In response to recommendations made by the Royal Commission into Aged Care Quality and Safety, the government has introduced a 24/7 nursing requirement for aged care facilities. This new provision is intended to improve the health and safety of residents through access to care, no matter the time.
However, some facilities — particularly those in regional or rural areas — may struggle to meet this staffing requirement and the government is actively working with providers to resolve shortages.
To see if an aged care home offers 24/7 registered nursing, visit the My Aged Care website and access the Find a Provider tool via the Staffing Star Rating tab.
In July 2024, the government introduced the Integrated Assessment Tool as part of the transition to a Single Assessment System Workforce in late 2024.
The Single Assessment System will replace the: Regional Assessment Service; Aged Care Assessment Team; and independent Australian National Aged Care Classification (AN-ACC) assessors.
According to the Department of Health and Aged Care, First Nations’ assessment organisations will be introduced progressively from July 2025.
Following delays announced in 2023, the new Support at Home program will be introduced in July 2025 to replace Home Care Packages and the Short-Term Restorative Care Programme. The Commonwealth Home Support Programme will also transition to the new program by 1July 2027.
A new Aged Care Act has been introduced to parliament to reform existing aged care laws, as per the: AgedCareAct1997; AgedCare(TransitionalProvisions)Act1997; and the AgedCareQualityandSafetyCommissionAct2018.
Following the passage of the Aged Care Bill 2024, aged care costs, classifications and conditions will change across the residential and home care sectors.
For more information about reforms, please contact the Ageing and Aged Care Engagement Hub by email: agedcareenquiries@health.gov.au.
Useful phone numbers and websites
Advocacy
Advocare
1800 655 566advocare.org.au
CarerHelp carerhelp.com.au
COTA (WA)
08 9472 0104cotawa.org.au
Elder Rights Advocacy
1800 700 600era.asn.au
National Aged Care Advocacy Line
1800 700 600opan.org.au
National Seniors
1300 765 050nationalseniors.com.au
Office of the Public Advocate
1300 858 455 publicadvocate.wa.gov.au
Older Person’s Advocacy Network (OPAN)
1800 700 600opan.org.au
WA Elder Abuse Helpline
1300 724 679advocare.org.au
Cultural
Aboriginal Interpreting WA (AIWA)
1800 330 331aiwaac.org.au
Ethnic Communities Council of WA
08 9227 5322eccwa.org.au
Federation of Ethnic Communities’ Council of Australia
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Checklist
Checklist
From getting assessed and finding a provider to filling out forms and calculating fees, there is a lot to organise before starting any type of aged care services. To help you with this process, we’ve created a checklist with important things to remember.
Assessment
Contact My Aged Care on 1800 200 422 or apply online at MyAgedCare.gov.au
Organise a face-to-face assessment with an ACAT
Gather medical information for the assessment
Have your assessment
Receive your successful application letter
Start preparing to access aged care services at home or for a move into aged care
Financial
Arrange a referral for government-funded aged care
Assess what you can afford for fees and costs in aged care, including the basic daily fee, means-tested care fee, accommodation fee, and fees for extra services
Use the AgedCareGuide.com.au fee estimator to help you
Contact Centrelink if you require financial assistance
Fill out the application for the income and asset test
Arrange a financial assessment through Services Australia, contact1800 227 475
Consider whether you are selling, keeping or renting your home and createa plan
Do you require a reverse mortgage to help pay for aged care?
Engage with a financial planner or advisor (optional)
Important documents
Update your will
Create an Advance Health Directive
Appoint an Enduring Power of Attorney
Appoint an Enduring Guardian
Notify your executors, administrators and attorneys
Update your family and friends about your wishes and goals
Compile your full medical history
Gather the contact details of important people, like family or medical specialists
Write down your personal preferences, i.e. religion, culture, allergies, etc
Appoint a nominee to deal with the government and Centrelink on your behalf (optional)
Checklist
Searching for aged care
Use the AgedCareGuide.com.au website to find service providers and aged care facilities near you
Make a list of things that are important to you to have in an aged care facility
Utilise the Compare Provider tool on the AgedCareGuide.com.au website
Send an enquiry to a facility by using the form at the bottom of AgedCareGuide.com.au nursing home profiles
Make a shortlist of aged care facilities you like
Visit the facilities you are interested in for a tour or meet with service providers
Ask as many questions as possible of the facilities or providers you are considering to get a good understanding of their services and applicable fees
Compile notes of facilities you have visited
Organise residential respite to trial a potential facility (optional)
Engage with a placement consultant to assist with finding a facility (optional)
Applying to aged care
Fill out an application form for a home
Have your name on the waiting list for a facility
Apply to multiple facilities
Accept an offer from an aged care home
Confirm placement in an aged care facility
Provide important documents regarding your financial situation
Negotiate care and accommodation with your provider, or have someone negotiate on your behalf
Seek legal advice before signing any documentation from the facility
Enter into an agreement with your aged care home: Resident Agreement, Accommodation Agreement, or optionally, the Extra Services Agreement
Have a care plan put together
The following should be notified of your move: Centrelink or the Department of Veterans’ Affairs; the Australian Taxation Office; Medicare; Doctors, specialists and pharmacists; the Australian Electoral Commission; your local council and post office; your current home support providers; family, friends and neighbours; your health agency, superannuation and bank; utility providers – i.e.phone,gas,electricityandwater.
Confirm what furniture and personal effects you are able to bring to your new home
navigate ageing at home
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Easy online ordering with reliable shipping direct to your door (free shipping on orders of $250+ or low flat rate around Perth metro)
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We are a WA family-run business with over 40 years of experience in healthcare products and equipment. Our knowledgeable and friendly team is available by phone, email, or in person at our Osborne Park showroom to provide you with expert support that makes ageing at home easier.
Definitions of terms
Accommodation payment — An amount payable on entry to an aged care home. Payment amounts can vary between aged care homes and are set depending on the accommodation type and features of the home.
Aged Care Assessment Team (ACAT) — Assess and approve older people for Australian Government-subsidised aged care services.
Assessment — A face-to-face assessment with a member of an ACAT to review whether someone is eligible to enter a government-funded aged care home.
ATSI — Aboriginal and Torres Strait Islander. Used to indicate services that cater to ATSI people.
CALD — Culturally and Linguistically Diverse. Used to indicate services cater for people of different backgrounds.
Care plan — Developed by the service providing your care and outlines care needs and instructions on how these needs will be met.
Carer Gateway — This online resource and helpline provides support by linking carers to information, counselling, respite and other services.
CHSP funded — An in-home or centre-based care service funded by the Commonwealth Home Support Programme government initiative.
Consumer-directed Care (CDC) — Allows you to control the types of care you access, how it is delivered and who provides that care. All Home Care Packages are delivered on a CDC basis.
Daily Accommodation Payment (DAP) — This is a daily payment to a governmentfunded aged care facility, paid periodically i.e.monthly . This is not a refundable payment.
Daily fee — A daily charge, in addition to the accommodation payment, payable by all residents. It contributes towards daily living expenses, like meals, cleaning, laundry and assistance with daily living.
Department of Veterans’ Affairs (DVA) — Supports older Australians who served Australia, their widow/widowers and families.
Income and means test — Calculates how much you will need to pay your aged care provider, based on your current income and assets.
My Aged Care — Australian Government aged care services portal and contactcentre.
NESB — Non-English Speaking Background. Used to indicate services cater for people who speak other languages.
Placement consultant — A professional who assists clients in finding an aged care home that fits their needs and wishes.
RAD/DAP Combination — This includes both partial lump sum and daily payments for aged care accommodation.
Referral code — If approved for government-funded aged care, you will receive a confirmation letter with your referral code, which needs to be provided to your chosen aged care facility.
Refundable Accommodation Deposit (RAD) — This is paid as a lump sum when entering a government-funded aged care facility and refunded, minus agreed deductions, when leaving the facility.
Regional Assessment Service (RAS) — In-home assessments of new and existing clients/ carers for CHSP services.
Respite care — Services provided so a client or their carer can take a break from their daily routine.
Supported and assisted living (SL) — Supported and assisted living communities offer accommodation and care to residents on a fee-for-service basis without government funding.
Supported Residential Services (SRS) — Privately run aged care facility that provides similar accommodation and care to that of a government-funded facility, but without the funding support.
Support and understanding from experts in Aged Care financial matters
Advice on secure investments and estate planning needs such as Wills and Powers ofAttorney
Peace of mind through a specialised financial plan for Aged Care complete with recommendations for the best possible financialsolution
Implementation of your financial plan
Ongoing assistance dealing with Government and other institutions
Live a vibrant village life in a convienient location. Beautiful gardens. Pet friendly.
BUILDING CONNECTIONS
Connect with a lively community enjoy meals, activities, events & entertainment.
INDEPENDENCE
Stay socially connected and remain an extensive range of tairlored home
Volunteering
In-home Care Services
of terms on page
Simply Helping Franchising 0409 977 620
Simply Helping Lower North Perth 9371 9115
Simply Helping South East Perth 0416 205 819
Southcare Home Care Services 9450 6233
St Louis Home Care 9385 3406
White Oak Home Care Services 9301 0299
Note:1. Includes services for clients with dementia and/or disability
Home Care Packages directory ‒approved providers
Approved Home Care Package (HCP) providers deliver home care and support services to members of the community who live at home.
If youʼve been approved for a government-funded HCP of any type you may approach any approved HCP provider to provide the services you need.
Some providers may only service one region while others can service multiple areas.
On the following pages youʼll find alphabetical lists of approved providers in Western Australia.
To help you know which approved providers offer services in a certain region, weʼve included coloured bars down the left hand side of the directory pages. The reference tables are organised in five metropolitan regions: Metro East, Metro North, Metro South, Perth North, and Perth South. Metropolitan listings start on page 40.
Tables organised into the five regional areas of Far North, Mid North, Mid West, South and South East then follow on page 47.
The lists below and on the next page are a quick reference guide to help you find in which group council districts in metropolitan are listed. For example, Claremont LGA is grouped under PerthNorth.
HCP metropolitan council districts
Council District
Armadale Metro South
Bassendean Perth North
Bayswater Perth North
Belmont Perth South
Cambridge Perth North
Canning
Melville
Perth South
Mosman ParkPerth North
Mundaring
Nedlands
Perth South
Claremont Perth North
Cockburn Metro South
Cottesloe
Metro East
Perth North
Peppermint GrovePerth North
Perth
Rockingham
Serpentine-Jarrahdale
Perth North
East FremantlePerth South
Fremantle
Gosnells
Joondalup
Perth South
Metro East
Metro North
Kalamunda Metro East
Kwinana
Metro South
Perth North
Metro South
Metro South
South PerthPerth South
Stirling
Subiaco
Perth North
Perth North
Swan Metro North
Victoria ParkPerth South
Vincent Perth North
Wanneroo Metro North
HCP regional council districts
Council District Region
Albany South
Ashburton Far North
Augusta-Margaret River South
Beverley Mid West
Boddington South
Boyup Brook South
Bridgetown-Greenbushes South
Brookton South
Broome Far North
Broomehill-Tambellup South
Bruce Rock Mid West
Bunbury South
Busselton South
Capel South
Carnamah Mid West
Carnarvon Mid North
Chapman Valley Mid West
Chittering Mid West
Collie South
Coolgardie South East
Coorow Mid West
Corrigin South
Cranbrook South
Cuballing South
Cue Mid North
Cunderdin Mid West
Dalwallinu Mid West
Dandaragan Mid West
Dardanup South
Denmark South
Derby-West Kimberley Far North
Donnybrook-Balingup South
Dowerin Mid West
Dumbleyung South
Dundas South East
East Pilbara Far North
Council District Region
Esperance
South East
Exmouth Far North
Gingin
Mid West
Gnowangerup South
Goomalling
Mid West
Greater Geraldton Mid West
Halls Creek Far North
Harvey South
Irwin
Mid West
Jerramungup South
Kalgoorlie-Boulder South East
Karratha Far North
Katanning South
Kellerberrin
Mid West
Kent South
Kojonup South
Kondinin South
Koorda
Mid West
Kulin South
Lake Grace South
Laverton
Leonora
Mid North
Mid North
Mandurah South
Manjimup South
Meekatharra
Menzies
Merredin
Mingenew
Moora
Morawa
Mount Magnet
Mid North
South East
Mid West
Mid West
Mid West
Mid West
Mid North
Mount Marshall Mid West
Mukinbudin
Mid West
Murchison Mid North
Murray South
Nannup South
Council District Region
Narembeen Mid West
Narrogin South
Ngaanyatjarraku Mid North
Northam Mid West
Northampton
Mid North
Nungarin Mid West
Perenjori Mid West
Pingelly South
Plantagenet South
Port Hedland Far North
Quairading Mid West
Ravensthorpe South East
Sandstone Mid North
Shark Bay Mid North
Tammin Mid West
Three Springs Mid West
Toodyay Mid West
Trayning Mid West
Upper Gascoyne Mid North
Victoria Plains Mid West
Wagin South
Wandering South
Waroona South
West Arthur South
Westonia Mid West
Wickepin South
Williams South
Wiluna Mid North
Wongan-Ballidu Mid West
Woodanilling South
Wyalkatchem Mid West
Wyndham-East Kimberley Far North
Yalgoo Mid North
Yilgarn South East
York Mid West
Council (LGA*) maps
These maps provide you with a geographical reference to the council areas in Western Australia.
How to read the HCP table
The table on the next few pages lists approved HCP providers in alphabetical order, detailing the HCP levels they offer and if they offer any package supplements.
Ethnicity, country or cultural groups listed under ʻNotesʼ applies to all package levels in that row. If service providers have an advertisement in this guide, then the page number of the advert is listed in red under ʻAdvert Page.ʼ The ʻDPS Web IDʼ number can be used as a unique identifier to find out more information on AgedCareGuide.com.au .
The same type of care and services are provided under each HCP level of care, and these may include transport, domestic assistance, social support, personal care, home maintenance, home modification, nursing care, food services and medication assistance.
The hours of care are increased at each level of care, i.e. more hours of care and services are provided under HCP Level 4 and the least under HCP Level 1.
Package supplements, like the Dementia Supplement Z and the Veteransʼ Supplement R , are offered to eligible persons only. Some packages are specifically for people who are financially or socially disadvantaged e , people with housing needs or at risk of homelessness Y , or for people who live in rural or remote areas t . The Cultural Environment g indicates providers offering services for people from culturally diverse backgrounds.
Based on your care needs, an ACAT assessment will determine what level of care you are eligible for and if any supplements apply to you. e
8
General packages suitable for all eligible clients
Z
Packages for people with dementia
These icons help you find the packages that are most suitable for you. Cultural
Packages for people who are financially or socially disadvantaged
YPackages for people with housing needs and at risk of homelessness t
Packages for people who live in rural, remote or isolated areas
R
Packages for veterans
Like most people, Joan found getting care for her husband at home really complicated. Until she called me. she
eonie emun , Home Care Coordinator
“
oan was ndin it harder to care for her husband rthur, as his needs increased. She was also ndin it overwhelmin ly complicated to et the added support he needed to continue livin at home.
y professional trainin and hands on e perience at mana ivin meant I was able to e plain thin s in plain lan ua e and help her throu h each of the steps, ust steps, li e we ve done for thousands of other people.
If you re also ndin all of this a bit complicated, ust call me, and we ll sort it out to ether.
Professionally trained. Naturally kind.
Caring with Understanding, Kindness & Respect
Our Team Members are selected not only for their qualifications and experience, they must also share our values
You are in Control of Your Care Plan
We begin by listening, then together we develop your Care Plan around what is most important to you and your needs. You choose which support services you want and the days & times that suit you
Build a Care Team You Trust
We help you to build a team of 3-4 Support Workers, so you can develop a relationship based on trust and you can feel safe and comfortable at home or out in the community
Our Services
CPE Group has been looking after people in the community for more than 25 years and we would take very good care of you too.
We are a Government approved provider of care & services for My Aged Care Home Care Packages, DVA, NDIS, Interim Hospital Packages and Self Funded Clients.
General packages suitable for all eligible clients
Packages for people with dementia
These icons help you find the packages that are most suitable for you.
Packages for people who are financially or socially disadvantaged Y
Packages for people with housing needs and at risk of homelessness
A – Z list of all approved providers who are
Packages for people who live in
remote or isolated areas R
Packages for veterans Z
3. Asian, Burmese, CALD, Cambodian, Chinese, Filipino, Indian, Indo-Chinese, Korean, Malaysian, Singaporean, Thai, Vietnamese - Services all metro areas
Dutch, European, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Southern European, Spanish, Turkish, Western European
General packages suitable for all eligible clients
Packages for people with dementia
These icons help you find the packages that are most suitable for you.
Packages for veterans Z
Packages for people who are financially or socially disadvantaged
Packages for people with housing needs and at risk of homelessness
A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater
Packages for people who live in rural, remote or isolated areas
3. CALD, European, NESB, Slavic 8. Asian, Burmese, CALD, Indian, Sinhalese, Sri Lankan, Tamil
4. Oxygen and Enteral Feeding Supplement supplied 9. Asian, CALD, European, South African; bilingual volunteers
5. Arabic, CALD, Greek, Italian, Macedonian, Western European
General packages suitable for all eligible clients
Packages for people with dementia
These icons help you find the packages that are most suitable for you.
Packages for people who are financially or socially disadvantaged Y
Packages for people with housing needs and at risk of homelessness
A – Z list of all approved providers who are eligible to deliver Home Care Packages in Regional Western Australia
Packages for people who live in rural, remote or isolated areas R
Packages for veterans Z
Note:1. Bosnian, Croatian, European, Filipino, Slavic 3. Asian, CALD, European, South African; bilingual volunteers 2. Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic 4. ATSI, packages for clients in remote Aboriginal communities
How to read the residential tables
Residential icon definitions
If you also use
Residential icon definitions
Icons in the residential listings represent various types of services available in aged care facilities.
Booked Respite Beds ̶ Dedicated respite beds that should be booked in advance. Prior assessment by an Aged Care Assessment Team (ACAT) is required.
Extra Services ̶ A service offering a ʻhigherʼ standard of accommodation, including increased entertainment and food choices at an additional cost to the resident.
Pets on Premises ̶ The facility owns dogs or cats that are able to interact freely with residents. Some facilities may consider you bringing your small pets.
Secure Dementia Unit ̶ Safe and secure wing or unit of the aged care facility offering specialised care to those living with dementia.
Secure Garden ̶ An onsite secure gated garden for residents (especially those with dementia) to enjoy for recreation or therapy.
Specialist Palliative Care ̶ Specialised care services for those nearing the end of their life in an aged care facility. Staff are trained in pain management and other palliative care measures. Transition Care Beds ̶ A bed-based service allowing older people more time and support post-hospitalisation in a ʻnon-hospitalʼ environment to optimise their functional capacity.
Culturally Specific ̶ Care services catering to the needs of those from non-English speaking or culturally and linguistically diverse backgrounds. Seldom exclusive, for example, all people are welcome. The home has special knowledge of the referenced culture or group.
Retirement Living Onsite ̶ Retirement living services/village co-located on the same geographic site as the aged care facility.
Residential aged care homes
Western Australia
METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs
ARMADALE to BELMONT
Council
Armadale 6112
6111
6111
6054
6053
Embleton 6062
6051
6062
Noranda 6062 Juniper
Council Ascot 6104
6104
6104
Note:1. Residents with challenging
When Annie lost her hearing, she began to lose her connection with Jack, too. I just had to do something.
Nezha Delorme, Amana Living Client Services Manager
“
“Annie had a stroke and lost her hearing. It became so hard for her to communicate with her friends and family, and it was especially hard on her husband, Jack, who loves her dearly and is her prime carer. During my training I’d learned how relationships can become strained as physical or communication difficulties arise. So, with the help of our IT team, we created a solution. We got an iPad for Annie and showed them how to use dictation software that converted dictation Jack’s spoken words into text. It brought so much happiness back into their lives. And into mine.”
Professionally trained. Naturally kind.
METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs
BELMONT
continued
to CANNING
BELMONT Council continued Rivervale 6103
Council
6014
Mount Claremont 6010
6014
6102
6007
6155
6148
6148
6148
METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs
CLAREMONT to COTTESLOE
CLAREMONT Council
Claremont 6010
Aubin Grove 6164
Coolbellup 6163
6163
6163
6163
Success 6164
6164
Claremont 6010
Cottesloe 6011
METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs
EAST FREMANTLE to JOONDALUP
EAST FREMANTLE Council
East Fremantle 6158
Council Fremantle 6160
6163
North Fremantle 6159
6162
Council Canning Vale 6155
6110
6110
6109
6023
6027
6027
METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs
JOONDALUP continued to KALAMUNDA
JOONDALUP Council continued
Kinross 6028
Amana Living
KALAMUNDA Council
Carmel 6076
Forrestfield 6058
High Wycombe 6057
Karingal Green Health and
Lesmurdie 6076
Note:1. Dementia
METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs
KWINANA to MELVILLE
KWINANA Council
Calista 6167
Alfred Cove 6154
6153
6150
6157
6154
6156
METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs
MOSMAN PARK to PERTH
MOSMAN PARK Council
Mosman Park 6012
Greenmount 6056
6073
6009
6004
6009
6005
6010
METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs
ROCKINGHAM to STIRLING
ROCKINGHAM Council
Cooloongup 6168
6172
Rockingham 6168
6169
6175
6169
6122
6151
6152
Balcatta 6021
Carine 6020
6059
METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs
STIRLING
STIRLING Council continued
Glendalough 6016 Glendalough
Gwelup 6018
Inglewood 6052
6018
6060
Karrinyup 6018
Menora 6050
Mirrabooka 6061
6050
Osborne
6017
Scarborough 6019
6014
Woodlands 6018
Yokine 6060
METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs
SUBIACO to VICTORIA PARK
SUBIACO Council
Jolimont 6014
Subiaco 6008
METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs
VINCENT to WANNEROO
VINCENT Council East Perth 6004
6003
6050
Alkimos 6038
6065
6064
Aged Care Homes listed by Councils (LGAs) and then Suburbs
WANNEROO continued
WANNEROO Council continued Merriwa 6030
Mindarie 6030
Wanneroo 6065
6035
Note:1. Residents
REGIONAL
6330
6330
Lockyer 6330
Park 6330
6330
6290
River 6285
Beverley 6304
Aged Care Homes listed by Councils (LGAs) and then Suburbs
BOYUP BROOK to COLLIE
BOYUP BROOK Council
Boyup Brook 6244
Bridgetown 6255 Geegeelup
6306
Broome 6725
Bruce
6418
Bunbury 6230
South Bunbury 6230
Council
Broadwater 6280
6280
6701
Council
Collie 6225 ValleyView
Aged Care Homes listed by Councils (LGAs) and then Suburbs
Council Corrigin 6375
Dalwallinu 6609 Dalwallinu
6232
6728
Fitzroy Crossing 6765
Juniper
Donnybrook 6239
6350
Norseman 6443
Esperance 6450
Exmouth 6707
REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs
GERALDTON (GREATER) to KATANNING
GERALDTON (GREATER) Council
Bluff Point 6530
Geraldton 6530
Gnowangerup 6335
Goomalling 6460
6770
Harvey 6220
6525
KALGOORLIE-BOULDER Council
Kalgoorlie 6430
Roebourne 6718
6317
Aged Care Homes listed by Councils (LGAs) and then Suburbs
KELLERBERRIN to MEEKATHARRA
Council Kellerberrin 6410
Kojonup 6395
6367
6353
Park 6210
6210
6258
6260
6210
6642
REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs
MERREDIN to PORT HEDLAND
Council
Merredin 6415
Moora 6510
Morawa 6623
6208
Nannup 6275
6369
6312
Ngaanyatjarra-Giles 6431
Kungkarrangkalpa
Northam 6401
6535
Council
Mount Barker 6324
Council
South Hedland 6722
REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs
QUAIRADING to YORK
QUAIRADING Council
Quairading 6383
Ravensthorpe 6346
Ravensthorpe
THREE SPRINGS Council
Three Springs 6519
6489
Wagin 6315
6215
Wongan Hills 6603
Wyalkatchem 6485
WYNDHAM-EAST KIMBERLEY
Kununurra 6743
Southern Cross 6426
York 6302
Aged Care Homes with Extra Services
All extra service providers are also listed in the directory on pages 52–70
Amana Living Lady McCusker Home 27 Beddi
Culturally appropriate aged care homes
Table of aged care homes/residential care facilities offering culturally appropriate services
The following table is only a guide and the information should not be interpreted that these homes are exclusive to the noted cultural group or the only homes that offer quality services to these cultural groups. Aged care homes should care for everyone, regardless of sexuality, race or religious identity. The homes listed below have directly indicated to DPS that they have specific training, expertise, funding or a heightened understanding of the special needs of the cultural group.
ATSI Amana Living Kalgoorlie Edward Collick Home Kalgoorlie 1300 050 938 16787
NESB Hellenic Community Aged Care Dianella 9303 3870 16774
Polish Residency by Dillons Mount Lawley Mount Lawley 9271 5674 16697
Portuguese Villa Dalmacia Aged Care Facility Spearwood 9418 5222 16763
Serbian MYVISTA Balcatta Balcatta 6393 1000 16676
Serbian MYVISTA Mirrabooka Mirrabooka 9207 4666 38885
Vietnamese Residency by Dillons Mount Lawley Mount Lawley 9271 5674 16697
Culturally appropriate Home Care Packages
Table of Home Care Package (HCP) providers offering culturally appropriate services
The following table is only a guide and the information should not be interpreted that these Home Care Packages are exclusive to the noted cultural group or the only packages that offer quality services to these cultural groups. All Home Care Packages are tailored to care for people regardless of sexuality, race or religious identity. The service providers of these Home Care Packages, listed below, have directly indicated to DPS that they have specific training, expertise, funding or a heightened understanding of the special needs of the cultural group.
Cultural Group Service Provider PHONE (08) DPS Web ID
African Abigail Mamas Healthcare Services
0401 093 396 65824
African Comfort Keepers Perth - South of the River 9315 2200 19580
Arabic Abigail Mamas Healthcare Services
0401 093 396 65824
Arabic Comfort Keepers Perth - South of the River 9315 2200 19580
Arabic Home Caring
Let's Get Care (WA)
1300 875 377 39049
Arabic Multicultural Services Centre of WA 9328 2699 38813
Arabic St Basil's Home Care Packages 6146 2585 17777
Asian Abigail Mamas Healthcare Services
Asian Chung Wah CC Home Care Packages
Asian Home Caring
0401 093 396 65824
9328 3988 17754
1300 875 377 39049
Asian Multicultural Services Centre of WA 9328 2699 38813
Asian Triple A Care
9328 3435 17782
Asian Umbrella Multicultural Community Care Services Inc 9275 4411 21464
ATSI Bethanie Community Care Mid West 13 11 51 18421
ATSI Cockburn Care Home Care Packages 9411 3780 17735
ATSI Enrich Living Services WA Metropolitan
ATSI HCPs Country Region | Southern Plus
ATSI Home Care | Southern Plus
1300 202 003 17723
1300 000 161 17776
1300 000 161 17729
ATSI Home Support Services (WA) 1800 854 300 21929
ATSI Juniper Home Care
313 000 18080
Burmese Triple A Care 9328 3435 17782
CALD Amana Living Home Care Services 1300 262 626 17724
CALD Bethanie Community Care Mid West 13 11 51 18421
CALD Bethanie Community Care Perth Metro East 13 11 51 21036
CALD Bethanie Community Care Perth Metro North 13 11 51 17798
CALD Bethanie Community Care South West 13 11 51 17733
CALD Brightwater at Home 1300 223 968 17728
CALD Catholic Homes - Home Care Services Metro 1300 244 000 21188
CALD Catholic Homes - Home Care Services Regional 1300 244 000 38333
CALD Chung Wah CC Home Care Packages 9328 3988 17754
CALD HCPs Country Region| Southern Plus 1300 000 161 17776
CALD Home Support Services (WA) 1800 854 300 21929
CALD Italo-Australian Welfare & Cultural Centre (HCP Program/In-home care) 9228 2220 17799
CALD Let's Get Care (WA) 1300 497 442 38282
CALD MCWA - Aged Care With A Difference 03 9318 1111 22041
CALD Multicultural Services Centre of WA 9328 2699 38813
CALD MYVISTA Home Care Packages 6393 1000 18042
CALD People Who Care 9379 1944 16834
CALD People Who Care - Perth Metro Region 9379 1944 19555
CALD People Who Care North Metro 9379 1944 19559
CALD Rainbow Multicultural Aged Care Program 9271 2026 17759
CALD Southcare Home Care Packages
9450 6233 17775
CALD St Basil's Home Care Packages 6146 2585 17777
CALD Trilogy Care
CALD Triple A Care
1300 459 190 62701
9328 3435 17782
CALD Umbrella Multicultural Community Care Services Inc 9275 4411 21464
Cambodian Chung Wah CC Home Care Packages 9328 3988 17754
Chinese Chung Wah CC Home Care Packages 9328 3988 17754
Chinese Home Caring
1300 875 377 39049
Chinese Peel Community Care 9531 2076 38762
Croatian MCWA - Aged Care With A Difference 03 9318 1111 22041
Croatian MYVISTA Home Care Packages 6393 1000 18042
Croatian Peel Community Care 9531 2076 38762
Croatian Rainbow Multicultural Aged Care Program 9271 2026 17759
Croatian St Simeon Healthcare 02 8645 4010 43604
Croatian St Simeon HealthCare Service (WA) 0478 184 732 38307
Dutch CURA In-Home Care
9382 1983 17779
Dutch Peel Community Care 9531 2076 38762
Estn European Rainbow Multicultural Aged Care Program 9271 2026 17759
Egyptian Peel Community Care 9531 2076 38762
European Comfort Keepers Perth - South of the River 9315 2200 19580
European CURA In-Home Care 9382 1983 17779
European Italo-Australian Welfare & Cultural Centre (HCP Program/In-home Care) 9228 2220 17799
European MCWA - Aged Care With A Difference 03 9318 1111 22041
European Rainbow Multicultural Aged Care Program 9271 2026 17759
European St Simeon Healthcare 02 8645 4010 43604
Cultural Group Service Provider
(08)
European Umbrella Multicultural Community Care Services Inc 9275 4411 21464
Filipino Chung Wah CC Home Care Packages 9328 3988 17754
Filipino Morrissey Homestead 9725 4699 54982
Filipino Peel Community Care 9531 2076 38762
Filipino St Simeon Healthcare 02 8645 4010 43604
Frmr Yugoslavian MCWA - Aged Care With A Difference 03 9318 1111 22041
Frmr Yugoslavian Rainbow Multicultural Aged Care Program 9271 2026 17759
Frmr Yugoslavian St Simeon Healthcare 02 8645 4010 43604
Frmr Yugoslavian St Simeon HealthCare Service (WA) 0478 184 732 38307
German CURA In-Home Care 9382 1983 17779
German Morrissey Homestead
German
German
Greek Home Caring
Greek
Greek St Basil's Home Care Packages
Culturally appropriate Home Care Packages
LGBTIQ People Who Care North Metro
LGBTIQ Trilogy Care
Macedonian CURA In-Home Care
9379 1944 19559
1300 459 190 62701
9382 1983 17779
Macedonian MCWA - Aged Care With A Difference 03 9318 1111 22041
Macedonian MYVISTA Home Care Packages
Macedonian Peel Community Care
Macedonian Rainbow Multicultural Aged Care Program
Macedonian St Basil's Home Care Packages
Malaysian Chung Wah CC Home Care Packages
Malaysian CURA In-Home Care
Maltese CURA In-Home Care
6393 1000 18042
9531 2076 38762
9271 2026 17759
6146 2585 17777
9328 3988 17754
9382 1983 17779
9382 1983 17779
Maltese MCWA - Aged Care With A Difference 03 9318 1111 22041
Maltese Peel Community Care
Nepalese Morrissey Homestead
9531 2076 38762
9725 4699 54982
NESB Enrich Living Services WA Metropolitan 1300 202 003 17723
NESB Let's Get Care (WA)
1300 497 442 38282
NESB Rainbow Multicultural Aged Care Program 9271 2026 17759
Nthn European Abigail Mamas Healthcare Services 0401 093 396 65824
Nthn European Rainbow Multicultural Aged Care Program 9271 2026 17759
Polish Peel Community Care
9531 2076 38762
Polish Rainbow Multicultural Aged Care Program 9271 2026 17759
Polish St Simeon Healthcare 02 8645 4010 43604
Russian MCWA - Aged Care With A Difference
Russian Peel Community Care
Russian Rainbow Multicultural Aged Care Program
Russian St Simeon Healthcare
Serbian MCWA - Aged Care With A Difference
Serbian Peel Community Care
03 9318 1111 22041
9531 2076 38762
9271 2026 17759
02 8645 4010 43604
03 9318 1111 22041
9531 2076 38762
Serbian Rainbow Multicultural Aged Care Program 9271 2026 17759
Serbian St Simeon Healthcare 02 8645 4010 43604
Serbian St Simeon HealthCare Service (WA)
0478 184 732 38307
Singaporean Chung Wah CC Home Care Packages 9328 3988 17754
Sinhalese Triple A Care 9328 3435 17782
Slavic MCWA - Aged Care With A Difference 03 9318 1111 22041
Slavic Rainbow Multicultural Aged Care Program 9271 2026 17759
Slavic St Simeon Healthcare 02 8645 4010 43604
Slavic St Simeon HealthCare Service (WA) 0478 184 732 38307
South African Comfort Keepers Perth - South of the River 9315 2200 19580
South African CURA In-Home Care 9382 1983 17779
South African Umbrella Multicultural Community Care Services Inc 9275 4411 21464
Sthn European CURA In-Home Care 9382 1983 17779
Sthn European Italo-Australian Welfare & Cultural Centre (HCP Program/In-home care) 9228 2220 17799
Sthn European Rainbow Multicultural Aged Care Program 9271 2026 17759
Spanish CURA In-Home Care 9382 1983 17779
Spanish Italo-Australian Welfare &
Centre-based Care (CBC)
See Definition of terms on page 28
Centre-based Care (CBC)
Day Therapy Centres
ADVOCACY AND INFORMATION
Aged Care Placement Consultants
(08)
0449 678 535 63285
Catholic Homes - Products and Services 1300 244 000 38925
Italo-Australian Welfare & Cultural Centre Inc (ACVVS) 9228 2220 37632
Italo-Australian Welfare & Cultural Centre Inc (General Welfare) 9228 2220 37633
Italo-Australian Welfare & Cultural Centre Inc (Emergency Relief) 9228 2220 37998
Polio Australia 03 9016 7678 71086
Simpatica 0403 297 869 62671
St Barts Care Finder 9323 5100 38135
Stress Less Aged Care Consultancy 0414 772 977 38884
ASSESSMENTS
Amana Living McCusker Nurse Service North 9424 6396 37626
Amana Living McCusker Nurse Service South 9424 6697 37979
Care Net Community Nursing Services 9385 5100 37795
Catholic Homes - Products and Services 1300 244 000 38925
Italo-Australian Welfare & Cultural Centre Inc (ACVVS) 9228 2220 37632
Italo-Australian Welfare & Cultural Centre Inc (General Welfare) 9228 2220 37633
Italo-Australian Welfare & Cultural Centre Inc (Emergency Relief) 9228 2220 37998
Right at Home Kalgoorlie Wheatbelt 9035 0417 61807
Right at Home Perth Midland 6146 0085 38327
Right at Home Perth Northern Suburbs 6202 8033 22378
Right at Home Perth South Eastern Suburbs 6556 7008 63496
Right at Home Perth West Coast 6400 5888 62674
Right at Home RightCare 07 3054 1360 22069
ASSISTIVE TECHNOLOGY
MercyCare Community Nursing 9442 3498 37402
Surgical House - Healthcare Equipment 9381 4199 37785
CASE MANAGEMENT
Care Net Community Nursing Services 9385 5100 37795
Catholic Homes - Products and Services 1300 244 000 38925
Italo-Australian Welfare & Cultural Centre Inc (ACVVS) 9228 2220 37632
Italo-Australian Welfare & Cultural Centre Inc (General Welfare) 9228 2220 37633
Italo-Australian Welfare & Cultural Centre Inc (Emergency Relief) 9228 2220 37998
Right at Home Kalgoorlie Wheatbelt 9035 0417 61807
Right at Home Perth Midland 6146 0085 38327
Right at Home Perth Northern Suburbs 6202 8033 22378
Right at Home Perth South Eastern Suburbs 6556 7008 63496
Right at Home Perth West Coast 6400 5888 62674
Right at Home RightCare 07 3054 1360 22069
St Barts Care Finder 9323 5100 38135
Stress Less Aged Care Consultancy 0414 772 977 38884
DEMENTIA ADVISORS
Aged Care Placement Consultant 0449 678 535 63285
Amana Living McCusker Nurse Service North 9424 6396 37626
Amana Living McCusker Nurse Service South 9424 6697 37979
Products & Services
EDUCATION AND TRAINING
Care
(08)
4199 37548
Surgical House Patient
Beds, Mattresses & Furniture 9381 4199 37786
Surgical House Wound Care & Pressure Management 9381 4199 37607
SKIN AND WOUND CARE
MercyCare Community Nursing 9442 3498 37402
Surgical House - Healthcare Consumables & Equipment 9381 4199 37785
Surgical House Continence Products 9381 4199 37546
Surgical House Daily Living & Independence Products 9381 4199 37784
SKIN AND WOUND CARE
Surgical House For Nutritional Support and Equipment 9381 4199 37547
Surgical House Mobility Aids & Seating 9381 4199 37548
Surgical House Patient Care Equipment, Beds, Mattresses & Furniture 9381 4199 37786
Surgical House Wound Care & Pressure Management 9381 4199 37607
VISITORS AND VOLUNTEERS
Italo-Australian Welfare & Cultural Centre Inc (ACVVS) 9228 2220 37632
Southcare Social Support 9450 6233 20068
4133
8200
0300
678 535
9830 5022
Call our friendly and caring Home Care team today. Our dedicated and professional Home Care team will help you navigate your home care options if staying in your own home is a priority to you.
Whether via a funded package or private services we can help you stay at home and connected to your community.
Home care, short term restorative care, health and wellness programs, meals and nutrition, transport services are available to enable you to stay in your own home doing the things you love.
