DPS Guide to Aged Care South Australia & NT 2020 - full version by DPS Publishing

DPS GUIDE TO South Australia & NT 2020

We’ll guide you to the right choice

Home Care Residential Care Retirement Living

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Allity South Australia locations

Making every day the best it can be

Carinya Aged Care 39 Fisher St, Myrtle Bank (08) 8130 6444

Ridgehaven Aged Care Gate 3 Hazel Grove, Ridgehaven (08) 8397 0100

Carinya exudes warmth and intimacy with its heritage style architecture. The home provides the choice of large single and twin rooms with adjoining ensuites and the convenience of local shopping centres, transport and parklands.

Nestled in Tea Tree Gully and only a short drive from the local shopping precinct, the home offers single rooms with private or shared ensuites and a choice of outlook to landscaped garden beds or quaint courtyards.

Charles Young Aged Care 53 Austral Tce, Morphettville (08) 8350 3600

Ross Robertson Aged Care 19 Cornhill Rd, Victor Harbor (08) 8551 0600

Charles Young is walking distance to surrounding parklands, and a short drive to the Glenelg foreshore or Marion Shopping Centre. The spacious single and twin rooms all have ensuites with a variety of share spaces, internal courtyards and outdoor garden areas.

Ideal seaside living among an active local community sums up life at Ross Robertson where residents can enjoy views to the Southern Ocean. The home offers light-filled single and twin rooms with ensuites and access to gardens.

Hillside Aged Care 177 Longwood St, Heathfield (08) 8339 4815

Smithfield Aged Care 1 Warooka Dr, Smithfield (08) 8254 4700

Located in the picturesque Adelaide Hills, residents can enjoy nature at its best nestled amongst tall trees and native birds. The home is a short 2km drive to the shops, medical facilities and the local community hub of Stirling.

Surrounded by extensive parklands, Smithfield is only a short walk from the Munno Para Shopping Centre. The home is designed with warmth, offering spacious single and semi-single share rooms with ensuites.

Welcome to Allity Aged Care We are a network of 45 homes located across South Australia, Victoria, New South Wales and Queensland. The collective experience of our local and national staff and management teams make us one of the most respected and established providers within the Australian aged care industry. We are committed to making every day the best it can be for everyone around us. This is all encompassing; in the way we provide individualised support for our residents’ ongoing health and wellness; the development of our staff and in our focus on building strong community networks.

Proud to be called Home – Every Allity home is exactly what the name implies – a place where our residents can continue to share every day experiences with their families, make it their own and maintain active and rewarding lifestyles in a meaningful way. When life’s day-to-day tasks become increasingly challenging, we have the expertise to help you or a family member make informed choices that best suits each individual’s circumstances. Whether the need is short-term assistance or long-term care, we look forward to providing you with the guidance and forward planning to make the transition to care with confidence.

www.allity.com.au

Allity South Australia locations Carinya Aged Care 39 Fisher St, Myrtle Bank (08) 8130 6444

Ridgehaven Aged Care Gate 3 Hazel Grove, Ridgehaven (08) 8397 0100

Charles Young Aged Care 53 Austral Tce, Morphettville (08) 8350 3600

Ross Robertson Aged Care 19 Cornhill Rd, Victor Harbor (08) 8551 0600

Hillside Aged Care 177 Longwood St, Heathfield (08) 8339 4815

Smithfield Aged Care 1 Warooka Dr, Smithfield (08) 8254 4700

Holly Aged Care 16â&#x20AC;&#x201C;24 Penneys Hill Rd, Hackham (08) 8392 6700

Somerton Park Aged Care 7 Grainger Rd, Somerton Park (08) 8376 3802

Residents are never too far from the activity of the local community with ease of access to transport and the nearby shopping centre. The home offers spacious single and semi-single rooms with indoor and outdoor spaces for residents, families and friends.

Our brand new Signature class aged care residence opened in November 2019. This purposefully designed Home is aged care at its best with elegantly styled accommodation, dedicated lounge and dining areas and outdoor vistas.

Little Para Aged Care 24â&#x20AC;&#x201C;28 Wayford St, Elizabeth Vale (08) 8259 9888

Walkerville Aged Care 160 Walkerville Tce, Walkerville (08) 8342 8300

Little Para reflects a true home-like environment. Rooms are spaciously appointed with private ensuites and good natural light. Residents enjoy the warmth and welcome of various lounges set in peaceful surroundings.

Built on the shores of the River Torrens and Adelaide Linear Park, the home is conveniently located close to the local shopping centre. Residents enjoy spacious single, twin or semi-private accommodation, with gardens or courtyards views.

Only 500m from the beach, Marten is ideal for those who enjoy the outdoors. Residents have a choice of large light filled single or twin rooms with ensuites. The home is designed to encourage a sense of community for residents, their families and staff.

www.allity.com.au

14507

Marten Aged Care 110 Strathfield Tce, Largs North (08) 8248 9555

SA & NT 2020

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From the Managing Editor

Welcome to the 2020 edition of the

DPS Guide to Aged Care South Australia & Northern Territory. For more than 20 years the DPS Guide to Aged Care has provided seniors and their families with essential information about aged care in Australia.

Our print and online publications are an essential tool to help you understand and

access aged care services – from home and community care through to residential care accommodation and retirement living options.

To help you understand the aged care process even better we have created easy to follow flow charts which visualise your options and the steps to take for home care and residential aged care.

The articles in the front half of the book give detailed descriptions of the various aged

care services available and discuss any financial and legal issues you need to be aware of, as well who can assist with expert advice around advocacy and placement.

The directory section at the back provides a comprehensive list of all Australian Government subsidised residential accommodation and approved home care package providers.

An extensive list of retirement living operators and private providers of homes and services are also included.

You can use the DPS Guide in conjunction with our website

– AgedCareGuide.com.au – which provides greater detail on the services offered

by individual aged care homes, home care providers, retirement villages, as well as professional services and products.

Simply type in the associated ‘DPS Web ID’ number from this book in the space provided on the website to link directly to a chosen home, service or product.

Current bed vacancies, as well as home care availability and retirement units for sale or lease, are also listed on the website.

We would like to wish you all the best as you embark on your journey in locating

the home or services to suit your needs. When engaging a service, please advise the

aged care home, retirement village, community care provider, or product and service provider that you found their details in the DPS Guide to Aged Care.

We welcome any suggestions on information we can provide in the next edition of the DPS Guide to Aged Care or on AgedCareGuide.com.au to further assist in your

journey. Simply email margot.white@dps.com.au I look forward to hearing from you.

DPS Guide to Aged Care South Australia & NT 2020 Printed November 2019 RRP $44, inc GST Managing Editor Margot White margot.white@dps.com.au Chief Executive Officer Michelle Beech

Margot White – Managing Editor

DPS Publishing Pty Ltd ● 1300 186 688 ● 145 South Tce, Adelaide SA 5000 info@dps.com.au ● AgedCareGuide.com.au ● ABN 53 090 793 730 Advertising Distribution Proudly produced sales@dps.com.au distribution@dps.com.au and printed 1300 186 688 1300 186 688 in Australia The factual material contained in this publication has been obtained from information supplied by government departments, industry and organisations, by personal interview and by telephone and correspondence. At the time of going to press the publisher believed that all information submitted for publication was accurate and complete. However, the publisher can take no responsibility for inaccuracies or incomplete information that may have been supplied to them in the course of their enquiries detailed above. The facts published indicate the result of those enquiries and no warranty as to their accuracy can be given. Images within this publication may have been altered from their original format. © Copyright. No part of this publication can be used or reproduced in any format without express permission in writing from The Publisher. ®Aged Care Guide is a registered trademark. ® DPS Guide to Aged Care is a registered trademark.

SA & NT 2020

From the Managing Editor....................................................................................................................................................................................................................... 2 COTA message.................................................................................................................................................................................................................................................................... 5 How to use the DPS Guide . ..................................................................................................................................................................................................................... 6 My Aged Care....................................................................................................................................................................................................................................................................... 8 Aged care explained.............................................................................................................................................................................................................................................. 9 Useful phone numbers................................................................................................................................................................................................................................ 11 Home Care flow chart.................................................................................................................................................................................................................................... 14 Support at home....................................................................................................................................................................................................................................................... 15 – Commonwealth Home Support Programme (CHSP)............................................................................................................16 – Home Care Packages (HCP). .....................................................................................................................................................................................................19 – Private home care.........................................................................................................................................................................................................................................28 – Nutrition...........................................................................................................................................................................................................................................................................29 – Day Therapy Centres...............................................................................................................................................................................................................................31 – Centre Based Care........................................................................................................................................................................................................................................31 – Community Visitor Scheme......................................................................................................................................................................................................32 – Veterans’ support..........................................................................................................................................................................................................................................33 – Respite at home...............................................................................................................................................................................................................................................34 – Transition care.....................................................................................................................................................................................................................................................35 – Mobility..............................................................................................................................................................................................................................................................................37 Regional Assessment Service (RAS).................................................................................................................................................................................. 40 Aged Care Assessment Team (ACAT)............................................................................................................................................................................. 41 Aged Care flow chart....................................................................................................................................................................................................................................... 42 Aged care homes..................................................................................................................................................................................................................................................... 43 – Cost of residential care .....................................................................................................................................................................................................................50 – Payment options: RAD and DAP.....................................................................................................................................................................................55 – Applying to aged care homes..............................................................................................................................................................................................56 – Waiting for residential care........................................................................................................................................................................................................57 – Deciding on a home................................................................................................................................................................................................................................58 – Moving into a home................................................................................................................................................................................................................................61 – Daily living in a nursing home.............................................................................................................................................................................................65 – Resident Agreement...............................................................................................................................................................................................................................67 – Aged care checklist....................................................................................................................................................................................................................................69 – FAQs.........................................................................................................................................................................................................................................................................................73 Residential respite................................................................................................................................................................................................................................................ 74 Extra services................................................................................................................................................................................................................................................................... 75 Special needs groups...................................................................................................................................................................................................................................... 76 Cultural services........................................................................................................................................................................................................................................................ 77 Supported Residential Facilities.............................................................................................................................................................................................. 80 Supported living....................................................................................................................................................................................................................................................... 81 Retirement living..................................................................................................................................................................................................................................................... 83 Advocacy................................................................................................................................................................................................................................................................................... 89 Placement consultants................................................................................................................................................................................................................................ 91 Financial advice.......................................................................................................................................................................................................................................................... 98 Estate planning.......................................................................................................................................................................................................................................................102 Dementia..............................................................................................................................................................................................................................................................................104 End of life.............................................................................................................................................................................................................................................................................106 Carer support...............................................................................................................................................................................................................................................................108 Profile*......................................................................................................................................................................................................................................................................................110 Directory Lists & Reference Indexes – Directory contents page........................................................................111 This section includes all the lists and reference tables to make finding a home or service so much easier: ACAT regions, Council Districts referencing, Suburb & Town, maps, Lists of Aged Care Homes, Retirement Accommodation, Home Care Packages, In Home Care Services, Centre Based Care, Day Therapy Centres, Products & Services.

* Some advertisers choose a profile format to promote their organisation/aged care facility. These are paid advertisements.

Contents

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A new generation of residential aged care... where people matter Individual care

Extensive lifestyle program

Respite

Memory support

FREECALL 1800 463 468

Christies Beach Churchill Retreat Hahndorf Klemzig Rose Court

50 Gulfview Road, Christies Beach SA 470 Churchill Road, Kilburn SA 1a Main Street, Hahndorf SA Leighton Avenue, Klemzig SA 3 Grant Avenue, Gilles Plains SA

admissions@infin8care.com.au

infin8care.com.au

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SA & NT 2020

COTA message “At a time when there has been significant negative media coverage about aged care, and a Royal Commission into Quality and Safety in Aged Care, it’s important to be reminded that Australia has one of the best aged care systems in the world. Parts of the media like to focus on the negatives and imply that they are the general rule. They are not. It ignores the fact that every day, thousands of older Australians are receiving quality support to live longer in their own homes or are being cared for in a safe environment by dedicated passionate staff in aged care homes across the country.

Over the last few years we have seen important changes in aged care. In 2012 the then Labor government announced a 10 year plan to increase Home Care Packages (HCPs) from 60,000 to 140,000. We know now that number is grossly insufficient but at the time it was a quantum shift. As I write the Coalition has increased the 2022/23 target to 157,000 packages, and brought forward 20,000 of them to earlier dates, but many more will be needed to bring waiting times to a reasonable level. I’m confident this will happen. In February 2017 the HCP program underwent ground-breaking change as a result of a

Coalition pledge in the 2015 Budget. HCPs went from being assigned to aged care providers to being under the control of the consumer, the person who uses the package, or their family. The consumer can now negotiate what they want and take the package to any provider they choose and move it if they are not happy. Since then the Minister has legislated to require that providers give consumers much more information about services and prices. In the 2018 Federal Budget the Coalition agreed in principle to a COTA demand that just as HCPs are now allocated to consumers, so will residential care funding be in future. High quality providers who are in demand, with waiting lists, will be able to offer services to new people, which they cannot do now. An Impact Study is underway to plan how and when to do this, but the change will happen soon. More recently we have seen the creation of the Aged Care Quality and Safety Commission which brings the accreditation, complaints and compliance functions together in a “one stop shop”. We now have a single quality framework across residential and all home care and since 1 July 2019 new aged care standards that are much more consumer focused. COTA Australia is the peak national advocacy body for older Australians. We have been the leading advocate for much greater consumer choice and control in aged care. We have had a lot of success and more is on the way. We are now partnering with DPS to improve consumer information and choice about services, and providing opportunity for direct consumer feedback and comment on services. By creating a marketplace for you to choose between providers, and giving you the opportunity to ‘Leave a Review’ of any service or village, DPS is strengthening consumer choice. An independent, unbiased resource such as this DPS Guide, together with the online directory AgedCareGuide.com.au, assists you to make the right aged care choices for your specific circumstances, and can help you take greater control of your care.”

Ian Yates AM Chief Executive COTA Australia

COTA message

Those same media consistently refuse to air positive stories about remarkable new developments in aged care happening all over Australia, or even stories about what is being done to address the problems that do exist. I know this first hand, because ABC programs like Four Corners and 7.30 have declined to have me on their exposes because I want to focus on solutions. COTA convinces government to adopt new policies and standards, but those media are not interested.

SA & NT 2020

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How to use the DPS Guide The information featured in the DPS Guide to Aged Care South Australia & Northern Territory 2020 will inform you on a number of considerations when choosing accommodation and care options. The articles up to page 109 will help you become better informed about aged care, community care and retirement living.

How to use the DPS Guide

The DPS Guide also includes a comprehensive directory of residential aged care homes (for SA see pages 117–132, NT see page 144 –146); retirement accommodation (see pages 133 –136); home care packages (for SA see pages 137 –143, NT see pages 148 –149); and facilities or services specific to your cultural background (see pages 150 –152).

How do I find what I’m looking for?

There are a number of ways you can use the DPS Guide in order to find aged care homes, retirement accommodation, home care packages, products or services.

Name search: If you know the name of the aged care home, retirement village, home care package or product/service, then first use the A-Z Index (pages 163 –168). Find the organisation name listed in alphabetical order and then go to the page number referenced. Each Council District (also known as a Local Government Area or LGA) on the referenced page includes a list of suburbs with homes or villages in each suburb listed in alphabetical order.

You will find some retirement accommodation listed within the residential directory where they are co‑located on the same geographical site as the aged care home. Locality search: If you know the Council District, suburb or town, then use the cross reference index on pages 115–116. Each of these lists are in alphabetical order and you can then refer to the page referenced.

Cultural search: If you are of non-English speaking background, or prefer to find a home or service specific to your cultural needs, refer to the multicultural listings on pages 150 –152.

Searching for other services . . .

If you are looking for In Home Care Services, Centre Based Care, Day Therapy Centres or other Products and Services, you can find this in grid form in the directory section (pages 152 –161). South Australia

South Australia Population Change 1997South - 2006 Australia Population Population Change 1997 Change - 20061997 - 2006 South Australia

Amata

Visit AgedCareGuide.com.au for a complete list of services available near you. Amata

Amata

Population Change 1997 - 2006

ANANGU PITJANTJATJARA Amata

ANANGU PITJANTJATJARA

South Australia

Population Change 1997 - 2006

ANANGU PITJANTJATJARA

Amata

COOBER PEDY

MARALINGA TJARUTJA

COOBER PEDY OUTBACK AREAS COMMUNITY MARALINGA TJARUTJA DEVELOPMENT TRUST

ANANGU PITJANTJATJARA COOBER PEDY

www.Ag edCareGuide.com.au

DPS GUIDE TO

Name

South Australia & NT 2020

We’ll guide you to the right choice

Residential Care Retirement Living

AgedCareGuide.com.au | TalkingAgedCare.com.au |

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Home Care

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SA & NT 2020 Page

City of West Torrens Home Assist Program ...................................................................................... 154 Social Support Program ................................................................................. 157 Clayton Church Homes ....................................................................................... 46 Balhannah ILUs ................................................................................................... 134 Beulah Terraces ................................................................................................... 134 Crafers ILUs ............................................................................................................ 134 Gumeracha ILUs .................................................................................................. 134 Home Care Services .......................................................................................... 154 Lobethal ILUs........................................................................................................ 134 Magill........................................................................................................................ 119 Magill ILUs ............................................................................................................. 134 Onkaparinga Valley........................................................................................... 118 Park Village............................................................................................................ 123 Percival Street ILUs............................................................................................ 134 Pinoak Tiers Retirement Village................................................................. 134 Prospect .................................................................................................................. 124 Queen Street ILUs .............................................................................................. 134 Summerhill............................................................................................................ 118 Uraidla Village...................................................................................................... 134 Woodside ILUs ..................................................................................................... 134 Clinical Care Professionals (SA)............................................................. 139,154 Commonwealth Home Support Programme (CHSP) ................................16 Community Visitors Scheme..................................................................................32 Complaints ..............................................................................................................27,50 Consumer Directed Care (CDC)..............................................................................15 Costs for residential care..........................................................................................50 COTA ................................................................................................................................. 88 Home Maintenance Service ......................................................................... 154 Insurance ................................................................................................................ 161 Membership ......................................................................................................... 160 COTA Australia ................................................................................... 11, 118, 143 Aged Care Navigators (COTA)....................................................................... 161 Country Health Connect Barossa, Hills & Fleurieu Region Eudunda Hospital & Aged Care Service ................................................. 129 Eudunda Senior Citizens Hostel ................................................................. 129 Glenview Homes ................................................................................................ 118 Home Care Packages .............................................................................. 139,142 Inner North Home Care Packages................................................... 140,142 Kangaroo Island Health Service ................................................................ 121 Kapunda Homes ................................................................................................. 121 Mannum District Hospital............................................................................. 129 Mt Pleasant Hospital........................................................................................ 118 Strathalbyn & District Aged Care Services ........................................... 118 Wunderlea Day Centre .................................................................................... 158 Country Health Connect Gumeracha Hospital ....................................... 118 Country Health Connect Eyre & Far North Region Ceduna District Health Service................................................................... 128 Coober Pedy Home Care Packages ........................................................... 142 Coober Pedy Hospital....................................................................................... 128 Eastern Eyre Health & Aged Care Cleve ................................................. 128 Eastern Eyre Health & Aged Care Cowell .............................................. 128 Eastern Eyre Health & Aged Care Kimba............................................... 129 Eyre Home Care Packages ............................................................................. 142 Lower Eyre Health Service Tumby Bay ................................................... 131 Mid West Health Elliston................................................................................ 128 Mid West Health Elmhaven .......................................................................... 131 Mid West Health Wudinna ............................................................................ 132 Miroma Place ....................................................................................................... 129 Country Health Connect Flinders & Upper North Region Hawker Memorial Hospital .......................................................................... 128 Quorn Hospital .................................................................................................... 128

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Country Health Connect Riverland, Mallee & Coorong Region Coorong Health Service Meningie............................................................ 131 Coorong Health Service Tailem Bend...................................................... 131 Hawdon House & Bonney Lodge .............................................................. 127 Karoonda District & Soldiers Memorial Hospital ............................. 129 Loxton Hospital Complex .............................................................................. 129 Mallee Health Service Lameroo................................................................. 131 Mallee Health Service Pinnaroo ................................................................ 131 Pioneer Lodge & Haven .................................................................................. 129 Renmark Paringa District Hospital........................................................... 131 Riverland Mallee Coorong Home Care Packages.............................. 142 Country Health Connect South East Region Charla Lodge......................................................................................................... 131 Lighthouse Lodge .............................................................................................. 129 Moreton Bay House .......................................................................................... 130 Naracoorte Healthy Living Program ....................................................... 159 Pinchunga Hostel............................................................................................... 131 Sheoak Lodge....................................................................................................... 131 South East Home Care Packages ............................................................... 143 Country Health Connect Yorke & Lower Northern Region Burra Hospital ...................................................................................................... 128 Hammill House.................................................................................................... 130 Ira Parker Nursing Home ............................................................................... 131 Jamestown Nursing Home ........................................................................... 130 Kara House............................................................................................................. 128 Melaleuca Court Nursing Home ................................................................ 132 Nalya Lodge .......................................................................................................... 130 Orroroo Community Home ........................................................................... 130 Orroroo District Hospital ................................................................................ 130 Snowtown Hospital .......................................................................................... 131 Southern Flinders Health Crystal Brook................................................ 130 Southern Flinders Health Laura................................................................. 130 Wakefield Aged Care Service Riverton................................................... 128 Yorke & Northern Home Care Packages ................................................ 143

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Useful Tips

If you cannot find the name of the facility or service but do know the name of the organisation or company, then you may find it listed there. • eg Elanora is actually named Eldercare Elanora and listed under Eldercare on page 165.

If you know the council district or suburb, refer to pages 115-116, then use this as a reference which will direct you to the correct page.

Country Home Services Yorke Peninsula, Lower North, Barossa & Gawler............................................. 140,143,154 Croatian Ukrainian Belarusian Aged Care Assoc of SA St Anna’s Home Care Packages................................................................... 141 St Anna’s Residential Care Facility ............................................................ 119 Cultural services...........................................................................................................77 Culturally And Linguistically Diverse people (CALD) .........................76, 77 Daily Accommodation Payment (DAP) ............................................................55 Daily fees .........................................................................................................................53 Daily living in a nursing home .............................................................................65 Day Therapy Centres ..................................................................................................31 Deciding on a home...................................................................................................58 Dementia Australia NT Social Support (Alice Springs) ............................................................. 158 NT Social Support (Darwin) ......................................................................... 158 Dementia support ................................................................................................... 104

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OUTBACK AREAS COMMUNITY OUTBACK AREAS COMMUNITY DEVELOPMENT TRUST DEVELOPMENT TRUST Nepabunna

SA & NT 2020

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ROXBY

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OUTBACK AREAS COMMUNITY DOWNS DEVELOPMENT TRUST

www.Ag edCareGuide.com.au

These maps provide you with a geographical reference to the Council (LGA) areas in South Australia. ROXBY ROXBY DOWNS

Nepabunna

www.Ag edCareGuide.com.au

Nepabunna

DOWNS

Dementia Support Australia....................................................................... 105 APY LANDS Nepabunna (DBMAS & SBRT) NT ......................................................................................... 160 (DBMAS & SBRT) SA ......................................................................................... 160 ROXBY FLINDERS DOWNS RANGES Direct Care Australia.................................................................................... 140,154 MOUNT COOBER PEDY CEDUNA ORROROO REMARKABLE Disability .........................................................................................................................76 MARALINGA TJARUTJA CARRIETON FLINDERS FLINDERS Dunbar Homes ......................................................................................................... 125 RANGES RANGES STREAKY BAY PORT MOUNT MOUNT OUTBACK AREAS COMMUNITY East Arnhem Regional Council CEDUNA CEDUNA ORROROO ORROROO AUGUSTA REMARKABLE REMARKABLE PETERBOROUGH DEVELOPMENT TRUST CARRIETON CARRIETON Aged & Disability Services ............................................................................ 148 WUDINNA WHYALLA Galiwinku Aged & Disability Service............................................. 154,158 STREAKY BAY STREAKY FLINDERS BAY PORT PORT NORTHERN RANGES AUGUSTA KIMBA AUGUSTA MOUNT Galiwinku Aged & Disability Service....................................................... 148 PORT AREAS PETERBOROUGH PETERBOROUGH CEDUNA ORROROO Nepabunna REMARKABLE PIRIE FRANKLIN GOYDER Gapuwiyak Aged & Disability Service .................................................... 148 CARRIETON HARBOUR WUDINNA BARUNGA WUDINNA WHYALLA WHYALLA ELLISTON CLEVE Milingimbi Aged & Disability Service..................................................... 149 ROXBY NORTHERN NORTHERN BERRI WESTKIMBA STREAKY BAY KIMBA PORT PORT AREAS PORT AREAS DOWNS BARMERA Mungkadinamanja Flexible ACS ............................................................... 146 AUGUSTA CLARE & WAKEFIELD PIRIE FRANKLIN GOYDER PIRIE FRANKLIN GOYDER COPPER PETERBOROUGH GILBERT HARBOUR HARBOUR BARUNGA RENMARK Ramingining Aged & Disability Service ................................................ 149 TUMBY COAST ELLISTON ELLISTON BARUNGA VALLEYS WUDINNA WHYALLA CLEVE CLEVE YORKE LOWER EYRE BAY BERRI BERRI WEST WEST PARINGA Umbakumba Aged & Disability Service ................................................ 149 PENINSULA NORTHERN PENINSULA BARMERA BARMERA KIMBA MID WAKEFIELD CLARE & PORT AREASCOPPER WAKEFIELD CLARE & GERARDCOPPER Yirrkala Aged & Disability Service ............................................................ 149 MURRAY PIRIE GILBERT GILBERT FRANKLIN GOYDER LOXTON RENMARK RENMARK TUMBY TUMBY COAST COAST VALLEYS VALLEYS ECH HARBOUR BARUNGA ELLISTON YORKE YORKE WAIKERIE LOWER EYRE PARINGA PARINGA BAYLOWER EYRE BAY CLEVEPORT BERRI PENINSULA PENINSULA PENINSULA WEST PENINSULA FLINDERS Home Care Services ................................................................................ 140,154 LINCOLN KAROONDA MID MID BARMERA GERARD GERARD RANGES EAST MURRAY CLARE & WAKEFIELD MOUNT MURRAY MURRAY Overnight Respite Care Centre/Day Programs................................... 158 COPPER CEDUNA LOXTON LOXTON ORROROO GILBERT REMARKABLE MURRAY TUMBY COAST WAIKERIE WAIKERIE CARRIETON RENMARK Wellness Centres ................................................................................................ 159 VALLEYS PORT BRIDGE YORKE PORT LOWER EYRE BAY SOUTHERN PARINGA LINCOLN LINCOLN KAROONDA KAROONDA PENINSULA PENINSULA Edenfield Family Care MALLEE STREAKY BAY PORT MID EAST MURRAY EAST MURRAY GERARD Nerrilda.................................................................................................................... 130 AUGUSTA MURRAY MURRAY MURRAY LOXTON PETERBOROUGH THE COORONG BRIDGE BRIDGE WAIKERIE Parafield Gdns...................................................................................................... 125 PORT SOUTHERN SOUTHERN WUDINNA WHYALLA LINCOLN MALLEE MALLEE KAROONDA Family Care Ramsay.......................................................................................... 130 NORTHERN KIMBA EAST MURRAY TATIARA PORT AREAS Elder abuse.....................................................................................................................90 PIRIE FRANKLIN MURRAY GOYDER THE COORONG THE COORONG HARBOUR BRIDGE Eldercare ...................................................................................................................... 45 ELLISTON KINGSTON BARUNGA SOUTHERN CLEVE BERRI WEST MALLEE Acacia Court .......................................................................................................... 120 GAWLER BARMERATATIARA TATIARA WAKEFIELD CLARE & Adelaide Detail Acacia Court Day Therapy Centre .............................................................. 159 COPPER NARACOORTE GILBERT THE COORONG RENMARK TUMBY COAST LUCINDALE PLAYFORD Inset VALLEYS KINGSTON KINGSTON Allambi .................................................................................................................... 121 YORKE LOWER EYRE PARINGA BAY ROBE PENINSULA College Green Retirement Village............................................................. 134 GAWLER GAWLER PENINSULA MID TATIARA WATTLE RANGE GERARD MURRAY Correll Cottages................................................................................................... 134 NARACOORTE NARACOORTE LOXTON LUCINDALE LUCINDALE PLAYFORD PLAYFORD WAIKERIE KINGSTON Cottage Grove....................................................................................................... 123 PORT MOUNT ROBE ROBE LINCOLN GAWLER Cottage Grove Court ......................................................................................... 134 GAMBIER GRANT KAROONDA SALISBURY EAST MURRAY WATTLE RANGE WATTLE RANGE Elanora ..................................................................................................................... 132 NARACOORTE MURRAY Adelaide Inset LUCINDALE PLAYFORD TEA TREE BRIDGE LIGHT Evanston Park....................................................................................................... 120PORT ADELAIDE ADELAIDE SOUTHERN MOUNT MOUNT ROBE GULLY ENFIELD MALLEE PLAINS GAMBIER GAMBIER GRANT GRANT Home Care Yorke Peninsula.......................................................................... 143 SALISBURY SALISBURY WATTLE RANGE Mount Barker Retirement Villages........................................................... 134 THE COORONG TEA TREE TEA TREE PORT ADELAIDE PORT ADELAIDE CAMPBELLTOWN LIGHT ADELAIDE LIGHT MOUNT Mulberry Grove ................................................................................................... 134 ADELAIDE BAROSSA GULLY GULLY CHARLES ENFIELD ADELAIDEENFIELD PLAINS PLAINS GAMBIER GRANT PROSPECT Old Oxford Court ................................................................................................. 134 STURT SALISBURY TATIARA See Adelaide Oxford ....................................................................................................................... 121 Detail Inset WEST TEA TREE WALKERVILLE PORT ADELAIDE BURNSIDE LIGHT KINGSTON CAMPBELLTOWN CAMPBELLTOWN ADELAIDE TORRENS Oxford Retirement Village ............................................................................ 134 BAROSSA BAROSSA UNLEY GULLY ENFIELD CHARLES CHARLES NORWOOD PAYNEHAM ADELAIDE PLAINS ADELAIDE GAWLERADELAIDE PROSPECT PROSPECT Retirement Village ............................................................................................ 134 STURT STURT ST PETERS HILLS See Adelaide See Adelaide NARACOORTE Sash Ferguson...................................................................................................... 122 HOLDFAST MITCHAM Detail Inset Detail Inset WALKERVILLE WEST WEST WALKERVILLE LUCINDALE PLAYFORD CAMPBELLTOWN BURNSIDE BURNSIDE BAY BAROSSA Seaford..................................................................................................................... 123 CHARLES TORRENS UNLEY TORRENS UNLEY MOUNT ROBE ADELAIDE NORWOOD PAYNEHAM NORWOOD PAYNEHAM ADELAIDE ADELAIDE PROSPECT STURT BARKER South Park.............................................................................................................. 132 ST PETERS ST PETERS HILLS HILLS WATTLE RANGE See Adelaide MARION ONKAPARINGA The Lodge............................................................................................................... 126 Detail Inset WALKERVILLE WEST HOLDFAST HOLDFAST MITCHAM MITCHAM BURNSIDE TORRENS UNLEY BAY BAY The Village ............................................................................................................. 132 MOUNT NORWOOD PAYNEHAM ADELAIDE MOUNT MOUNT GAMBIER GRANT ST PETERS HILLS BARKER BARKER The Village Retirement Village ................................................................... 134 SALISBURY ALEXANDRINA MARION MARION ONKAPARINGA ONKAPARINGA HOLDFAST MITCHAM Trowbridge House ............................................................................................. 122 TEA TREE BAY PORT ADELAIDE LIGHT ADELAIDE MOUNT End of life care ........................................................................................................... 106 VICTOR GULLY ENFIELD PLAINS BARKER HARBOR Enduring Power of Attorney ............................................................................... 103 ALEXANDRINA ALEXANDRINA MARION ONKAPARINGA YANKALILLA Enrich Living Services........................................................................................... 148 CAMPBELLTOWN BAROSSA Enrich Living Services NT.................................................................................... 154 CHARLES VICTOR VICTOR ADELAIDE PROSPECT STURT HARBOR HARBOR ALEXANDRINA Estate planning......................................................................................................... 102 See Adelaide YANKALILLA YANKALILLA Detail Inset WALKERVILLE Estia Health ............................................................................................................OBC WEST KANGAROO ISLAND BURNSIDE TORRENS UNLEY VICTOR Aberfoyle Park ..................................................................................................... 122 NORWOOD PAYNEHAM ADELAIDE HARBOR ST PETERS HILLS Aldgate .................................................................................................................... 118 YANKALILLA Spa al Systems Team - March 2008 HOLDFAST MITCHAM Burton ...................................................................................................................... 125 DITRDLG_08_04 BAY KANGAROO ISLAND KANGAROO ISLAND MOUNT Craigmore............................................................................................................... 123 BARKER Daw Park................................................................................................................. 121 MARION ONKAPARINGA Spa al Systems Team - March 2008 Spa al Systems Team - March 2008 Encounter Bay...................................................................................................... 126 KANGAROO ISLAND DITRDLG_08_04 DITRDLG_08_04 Flagstaff Hill.......................................................................................................... 122

n n

n n n n n n n n n n n n

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151

Culturally appropriate Home Care Packages Table of Home Care Package (HCP) providers offering culturally appropriate services

The following table is a guide only. The information should not be interpreted that these Home Care Packages are exclusive to the noted

cultural group nor the only packages that offer quality services to these cultural groups. All Home Care Packages are tailored to care for all

people regardless of sexuality, race or religious characteristics. The service providers of these Home Care Packages, listed below, have specifically indicated to DPS that they have specific training, expertise, funding or heightened understanding of the special needs of the cultural group.

Cultural Group Arabic

Service Provider ACH Group Home Care Packages

ATSI

Aboriginal Community Services

ATSI

Ali-Curung Aged Care

ATSI

Alpurrurulam Aged Care

PHONE DPS (08) Web ID 1300 224 477 17475

Cultural Group ATSI

Service Provider Kalkarindji Daguragu Aged Care Service

8977 0130

DPS Web ID 19645

ATSI

Larrakia Nation Home Care Packages

8985 6811

19676

PHONE (08)

8346 9155

21730

8964 1580

19654

ATSI

Laynhapuy Homelands Aged Care

8939 1800

19670

07 4748 4800 17279

ATSI

Ltyentye Apurte Community Care

8956 0899

19639

ATSI

Amoonguna Home Care Service

8953 7618

19634

ATSI

Mala'la Aged Care & Community Services

8979 5474

19662

ATSI

Ampilatwatja Aged Care

8956 9229

19653

ATSI

Marthakal Homelands Health Service

8970 5515

19674

ATSI

Anglicare NT Community Care East Arnhem

8939 3400

19666

ATSI

Milingimbi Aged & Disability Service

8987 9886

19208

n n n

ATSI

Areyonga (Utju) Home Care Service

8954 8254

19641

ATSI

Minyerri Aged Care

8975 9797

19675

ATSI

ARRCS Community Care Barkly

8962 1222

18883

ATSI

Nauiyu Daly River Aged Care Service

8977 8900

19651

n n n n n n n n n n n n n n n n n n n n n n n

ATSI

ARRCS Community Care Darwin

8942 8702

19626

ATSI

Papunya (Warumpi) Home Care Service

8956 8968

19638

8972 3399

n n n n n n n

ALEXANDRINA

Abbreviations See page 110

Spa al Systems Team - March 2008 DITRDLG_08_04

VICTOR HARBOR YANKALILLA

KANGAROO ISLAND

Spa al Systems Team - March 2008 DITRDLG_08_04

ATSI

Arlparra Aged Care

8956 9010

19646

ATSI

Mount Liebig Aged Care

8964 8024

19664

ATSI

ARRCS Community Care Alice Springs

8952 2844

18882

ATSI

Murray Mallee Aged Care Home Based Care

8532 2255

17495

ATSI

ARRCS Community Care Katherine

18884

ATSI

Peppimenarti Aged Care Service

8978 2377

19650

ATSI

Calvary Community Care Adelaide

1300 660 022 17856

ATSI

Purple House Aged & Disability Care

8953 6444

38176

ATSI

Calvary Community Care Flinders & Far North

1300 660 022 17466

ATSI

Ramingining Aged & Disability Service

8979 7951

19784

8972 9047

19660

ATSI

Calvary Community Care Tiwi Islands

8978 3721

19652

ATSI

Roper Gulf Regional Council Community Services

ATSI

Central Desert Regional Council Aged & Dis Serv

8958 9500

19656

ATSI

Southern Cross Care* Home Supp Serv Darwin

ATSI ATSI

1800 852 772 21236

1800 944 912 17512

ATSI

Tangentyere Aged & Community Services (TACS)

8951 4290

19620

Country Health Connect Riverland Mallee Coorong HCPs 1800 944 912 17469

ATSI

Thamarrurr Aged Care Service

8978 2490

19647

Country Health Connect Eyre Home Care Packages

ATSI

Country Health Connect South East HCPs

1800 944 912 17520

ATSI

Timber Creek Aged Care Service

8975 0860

19649

ATSI

Country Health Connect Yorke & Northern HCPs

1800 944 912 17465

ATSI

Titjikala Home Care Service

8956 0863

19640

ATSI

East Arnhem Shire Council Aged & Dis Serv

8986 8986

19939

ATSI

UACAC Home Care Packages

8672 5605

15222

ATSI

Elliott Aged Care

8969 2167

19630

ATSI

Umbakumba Aged & Disability Service

8987 7123

19785

ATSI

Finke (Aputula) Home Care Service

8956 0433

19772

ATSI

UnitingSA Home Care

8449 7085

17496

ATSI

Galiwinku Aged & Disability Service

8987 9221

19782

ATSI

Wami Kata Old Folks Home

8641 1233

15058

ATSI

Gapuwiyak Aged & Disability Service

8970 3333

19783

ATSI

Warruwi Community Care

8979 9478

21999

ATSI

Golden Glow Nursing Serv Katherine & Pine Creek

8927 2756

20785

ATSI

Yarralin Walangeri Aged Care Service

8975 0839

19648

ATSI

Golden Glow Nursing Services Alice Springs

8927 2756

38369

ATSI

Yirrkala Aged & Disability Service

8987 3347

19786

ATSI

Golden Glow Nursing Services Darwin

8927 2756

19204

CALD

Better Living Home Care Packages

1300 307 344 21846

ATSI

Gunbalanya Community Care

8979 9478

19659

CALD

Calvary Community Care Adelaide

1300 660 022 17856

8964 7103

19637

CALD

Calvary Community Care Flinders & Far North

1300 660 022 17466

1300 444 663 17490

CALD

FHSS Home Care Packages

ATSI

Haasts Bluff (Ikuntji) Home Care Service

ATSI

Helping Hand Country Home Care

8336 6637

19180

ATSI

Hermannsburg (Ntaria) Home Care Service

19669

CALD

Helping Hand Metro Home Care

1300 444 663 17491

ATSI

Home Support Services (NT)

1800 854 300 21927

CALD

Home Support Services (NT)

1800 854 300 21927

ATSI

Home Support Services (SA)

1800 854 300 15318

CALD

Home Support Services (SA)

1800 854 300 15318

ATSI

Imanpa Home Care Service

CALD

Kindred Living

8956 2994

8954 9059

19773

8645 3088

17505

ATSI

Julalikari Council Community Care

8962 2463

19631

CALD

LingCare

8371 0711

22031

ATSI

Kakadu Community Care

8979 9478

19667

CALD

Pennwood Home Care

8341 0401

20757

*(SA, NT & VIC)

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background

You’ve always been independent. Why change now? With Uniting Communities, you don’t have to. Stay in control, remain in your home and create the lifestyle you want with our broad range of services, including: › Home Care Packages › help at home › social activities › personal care › health & wellbeing › respite care. Whatever you need, we’re here.

1800 615 677 unitingcommunities.org

UNITING COMMUNITIES

SA & NT 2020

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My Aged Care My Aged Care is a Government operated website and contact centre for people who would like Government support to access in home support, community or residential care. The service can help you find information about subsidised aged care options including the different types of Government funded services available, eligibility for those services and the associated costs. To receive assistance you, a family member, carer or client representative can register your details with My Aged Care and you will need to be assessed to access any Government subsidised services.

My Aged Care

My Aged Care then assigns you with an Aged Care user ID and keeps a central client record which includes your assessed needs and the Government funded care services being provided. Visit myagedcare.gov.au or call 1800 200 422 for more information.

Referral code

Once youâ&#x20AC;&#x2122;ve been assessed and found eligible for services, you should be given a referral code. The service provider of your choice will need this referral code to access your information and manage the referral. The referral code is a five digit number, linked to the type of service you are eligible to access. If you need the support of multiple services, you will need multiple referral codes, one for each service. If you are not given a referral code make sure you ask for one so you can discuss your needs with your preferred service provider. If you have been found eligible for a Home Care Package there may be a wait time before a suitable package becomes available. In the meantime you may be allocated an interim package at a lower level or choose to self-fund supports. You will receive a letter from My Aged Care to advise you when you have been allocated an available package. To assist you in your search an independent information source like the DPS Guide to Aged Care publications and the linked AgedCareGuide.com.au website can help. These resources give a comprehensive overview of all care options and care providers available. Through our online tool Care Opinion on AgedCareGuide, you can read stories from other consumers about their experience with specific providers to assist with your decision making.

SA & NT 2020

Aged care explained Whether you need support to remain living independently at home, or are looking for alternative accommodation, it is important to know what is available to you. What is aged care?

Aged care is a term most easily understood as being nursing homes and home care. It may also refer to community services, specific geriatric health care and community centres. Below you will find a brief description of what care options might be available to you, which will direct you to the different sections of the DPS Guide for more detail.

Support at home

If you want to stay in your own home but need assistance to continue living independently, there are numerous services available, both Government and privately funded, to help you manage better at home. You can choose to pay for help at home yourself or you can get support through Government funded programs such as the Commonwealth Home Support Programme (CHSP) or the Home Care Packages (HCP) program.

Aged care explained

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NEED SUPPORT TO STAY LIVING AT HOME? If you or a family member need support to remain living independently, we can help with a range of home services. From general domestic tasks, garden maintenance, shopping and social outings to intensive therapies and clinical care services... weâ&#x20AC;&#x2122;ll tailor a home care package to meet your needs. Contact us today to find out more. SA T: 1300 883 867 E: agedcaresa@lwb.org.au

LWB.ORG.AU

Supporting Older People

LWB14077

NT T: 08 8930 2300 E: yourlwbnt@lwb.org.au

Aged care explained

SA & NT 2020

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Home care products and services range from assistance with daily chores and personal care to providing meals, transport assistance and home maintenance. Basic assistance is offered through the CHSP. See page 16 for information about how the CHSP may be able to assist you. If your needs exceed the level of support offered though this program, then a Home Care Package can offer higher intensity support to help you stay at home. There are four types of packages delivering different levels of care. Find out more about HCPs on page 19. All Government funded services are listed in this DPS Guide as well as a wide range of private services.

Respite care

Respite care offers the opportunity for both you and your carer to take a break for a few hours, a day, a night or a few weeks. Respite care is provided by residential aged care homes and community care services in your own home, and is available under the Commonwealth Home Support Programme (CHSP). See page 34 for more information about home and community respite care or page 74 for residential respite.

I th i kno nk I type w the o I ne f care have ed but n’t expl really all o ored ptio ns

Compare Providers on Aged Care Guide Submit Your: Contact details, care needs & funding requirements To Receive: 10 care provider profiles that match your search criteria and your specific needs. You choose which providers to get in touch with and your contact details are kept confidential until you choose to follow up further. It’s that easy! Endorsed by:

Let us find the best care options to suit you. It’s free, confidential and one quick online form helps you get responses from multiple providers who meet your needs.

Visit AgedCareGuide.com.au/compare

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SA & NT 2020

If you are no longer able to remain living independently at home, moving into residential aged care can ensure quality of life and comfort. Other names for residential aged care include aged care home, nursing home and aged care facility. These are all subsidised by the Australian Government. Entry into a Government funded residential aged care home requires an assessment by an Aged Care Assessment Team (ACAT). See page 43 for information about residential aged care, how to access it and what you may need to pay. There are also a number of non Government funded residential aged care homes, often referred to as supported and assisted living complexes. See page 80 for more information.

Retirement living

Retirement villages are not nursing homes. They are clusters of villas, units or apartments, and you will need a reasonable level of independence to move into a retirement setting. Generally, the land is owned by the operator and residents enter into a lease type arrangement so that they can live there for as long as they choose to do so. Some villages may offer units to be purchased on a freehold basis. See page 83 for advice on retirement accommodation.

Aged care explained

Residential aged care

Useful Phone Numbers Aged Care Quality and Safety Commission............................1800 951 822 Carers Australia .........................................................................................................................1800 242 636 Carer Gateway..............................................................................................................................1800 422 737 Catalyst Foundation (SA)...........................................................................................08 8168 8776 CatholicCare NT - Alice Springs ...................................................................08 8958 2400 Centrelink - Disability, Sickness & Carers Line ..................................... 13 27 17 Centrelink - Older Australians Line ......................................................................... 13 23 00 Commonwealth Respite and Carelink Centres.................1800 052 222 COTA (NT).............................................................................................................................................08 8941 1004 COTA (SA)..............................................................................................................................................08 8232 0422 Darwin Community Legal Service ..........................................................08 8982 1111 Dementia Support Australia................................................................................1800 699 799 Department of Human Services . ................................................................................ 13 24 68 Department of Veterans’ Affairs.................................................................................... 13 32 54 Country Callers....................................................................................................................1800 555 254 Ethnic Link Services (SA). ...........................................................................................08 8241 0201 Country Callers....................................................................................................................1800 648 598 Independent Living Centre...................................................................................1300 885 886

Legal Aid Helpline (NT). ...............................................................................................1800 019 343

Legal Services Commission Legal Helpline (SA). ............1300 366 424

Medicare ................................................................................................................................................................ 13 20 11

Multicultural Communities Council of SA..................................08 8345 5266

Multicultural Council of Northen Territory................................08 8945 9122 My Aged Care ..............................................................................................................................1800 200 422

National Continence Helpline ........................................................................1800 330 066 National Dementia Helpline ..............................................................................1800 100 500 Office of the Public Advocate (SA)..........................................................08 8342 8200

Office of the Public Trustees (NT)..............................................................08 8999 7271 Older Person’s Advocacy Network (OPAN)..............................1800 700 600

Public Trustee (SA)................................................................................................................08 8226 9200 Seniors Card (NT).....................................................................................................................1800 441 489

Seniors Card (SA). ....................................................................................................................1800 819 961

South Australian Civil and Administrative . Tribunal (SACAT). .................................................................................................................1800 723 767 Translating and Interpreting Service..................................................................... 13 14 50

Aged Care Navigators Across Australia, we are trialling a number of programs to help you understand and navigate Aged Care Services. To find out more, go to: opan.com.au/navigate/ and chat online with a navigator.

At Southern Cross Care, we understand that your needs are as individual as you. That is why we offer a wide range of high-quality, person-centred services that are available when and where you need them.

Health & Wellness We offer Health & Wellness services to anyone aged 50+ at our Community Health & Wellness Centres. Whether you are recovering from an illness or injury, or just want a more active life, our group therapy and fitness classes and one-on-one health and wellness services could be perfect for you.

Home Support Our Home Support services can help you live better in your own home. Our compassionate and capable staff offer a wide range of services to private, Commonwealth Home Support and Home Care Package clients in the North, South, East and West of Adelaide, as well as the Adelaide Hills, the Fleurieu Peninsula and Darwin.

Retirement Living We understand that your lifestyle needs are as individual as you, so we offer better retirement living at a location and price to suit you. From luxury apartments in Myrtle Bank, to country living in Mount Barker. From riverside views in Goolwa to affordable units in Marion. We have the retirement lifestyle for you.

Residential Care With coffee shops, gyms, libraries, gardens and professional staff, our Residential Care homes are vibrant places to live and visit. Our homes embrace a healthy ageing philosophy, with resident safety and quality of life at the forefront of everything we do.

Respite and Restorative Care Whether you are caring for a family member or friend, recovering from an illness or injury, or in need of some short-term care to help get you back on your feet, we are here to help.

Talk to us today on 1800 852 772.

southerncrosscare.com.au

Southern Cross Care (SA & NT) Inc, ARBN 129 895 905, South Australia, liability limited

Home Care flow chart

You may be placed on a waitlist until a package becomes available

Government subsidised care

At anytime! You Your family or carer

Placement consultant Contact My Aged Care 1800 200 422

Social worker Case manager Hospital discharge planner These professionals know the system really well and their help can make your search much easier. Other useful people:

More complex care

Entry level

ACAT

RAS

Local council

CENTRE BASED CARE

TRANSPORT

1, 2, 3, 4

Find a provider

DAY THERAPY CARE

HOME MAINTENANCE

Select any provider

Choose your preferred approved provider

SHOPPING

MEALS

Case manager, advisor or placement consultant

HCP

CHSP

Veterans' Affairs

In urgent cases you may be able to access care before a RAS assessment

Consult your DPS Guide to Aged Care for a list of choices for any of these options or visit AgedCareGuide.com.au

Financial advisor Health fund

self-funded home care

You can find someone to help you: Aged care advisor

RESPITE

MEDICATION

SUPERVISION

SHOWER

PERSONAL HYGIENE

DRESSING

WOUND CARE

ALLIED HEALTH

ACAT Aged Care Assessment Team CHSP Commonwealth Home Support Programme HCP Home Care Packages RAS Regional Assessment Service

TRANSITION CARE

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SA & NT 2020

Support at home To help you live independently in your own home and community for as long as possible, there are many home care products and services available. Depending on your personal situation and the level of assistance you require, you may be entitled to in home support or a Home Care Package. After a hospital stay, the Transition Care Program might be able to assist in your recovery and to return home. Or you may need to access respite care to give your carer a short break from the caring role.

In home support

Home care products and services range from assistance with daily chores to personal care, providing meals, transport assistance and equipment. The Government continues to significantly increase support for home and community based aged care with particular integrated packages available. Private businesses also offer home care services.

Consumer Directed Care

Consumer Directed Care (CDC) gives you and your carers greater say about the types of care services you receive and the delivery of those services. All Home Care Packages are delivered on a CDC basis and the funding for a package is allocated directly to you instead of to the provider. Providers are required to work in partnership with you to create a package of services that meets your goals and needs, and gives you the information you require to allow you to: Choose the provider best suited to you and change provider if necessary Allow you to control the types of care you access, how it is delivered and who provides that care Set your goals regarding being independent for as long as possible, remaining healthy, or returning home after a hospital stay Determine how much involvement you want in managing your package Get ongoing monitoring and formal reviews by your provider to ensure your package continues to meet your needs Have greater transparency on how your package is funded and the funds are spent through the Care Recipient Agreement

Support at home

To assist with your care needs is a Government priority, so you can continue living in the comfort of your own home where possible.

Commonwealth Home Support Programme

SA & NT 2020

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Commonwealth Home Support Programme (CHSP) If you want to stay in your own home, but need some help with daily tasks or require entry level care, the CHSP may be able to help. The CHSP combines four Government funded home support programs into one streamlined and simplified program. They are:

Home and Community Care (HACC) program; National Respite for Carer Program (NRCP); Day Therapy Centres (DTC) program; and the Assistance with Care and Housing for the Aged (ACHA) program. To determine if the CHSP is the right program for you, you will need to be assessed by a Regional Assessment Service (RAS). See page 40 for more information. If you have more complex needs, a Home Care Package may be a better option. You can access similar services to the CHSP, coordinated and tailored to meet your specific needs (see page 19 for more details). Contact My Aged Care on 1800 200 422 to find out how you can arrange a home support assessment.

What is CHSP?

Subsidised by the Australian Government, CHSP is an entry level home help program if you are mostly – but not completely – able to live and cope on your own, and don’t yet need higher levels of support at home. The program can also help your carer. If your carer needs to attend to everyday activities, the CHSP can arrange for someone to help you while they are away.

What types of services are provided?

CHSP services provided in the community may include:

Social support – social activities in a community-based group setting Transport – help to get out and about for shopping or appointments Services provided at home may include:

Domestic assistance – household jobs such as cleaning, clothes washing and ironing

Personal care – help with bathing, showering, dressing, or toileting Home maintenance – minor general repair and care of your house or yard, for example, changing light bulbs or replacing tap washers

Home modification – minor installation of safety aids such as alarms, ramps and support rails in your home

Nursing care – a qualified nurse comes to your home and may, for example, dress a wound or provide continence advice

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SA & NT 2020

Some CHSP services can be provided either at a community centre or in your home such as:

Allied Health support services – If you have particular health problems, for example with speech or walking, or need help with ongoing problems resulting from an accident or illness, you may be able to access allied health services. They include services such as physiotherapy, podiatry, speech therapy, occupational therapy and advice from a dietitian.

Who is CHSP for?

If you are 65 years or older, or 50 years or older and identify as an Aboriginal and/or Torres Strait Islander person, are still living at home and need help to continue living independently, you or your carer could apply for home help services under the CHSP by contacting the My Aged Care contact centre on 1800 200 422.

CHSP

Food services – If you are finding it difficult to prepare meals, services may include providing meals at a community centre, helping with shopping for food, preparing and storing food in your home, and delivering meals to your home.

Am I eligible?

You will need a home support assessment to determine exactly what help you need at home. The assessment will be done by a representative of the Regional Assessment Service (RAS).

Staying strong and independent is important to all of us as we age. AnglicareSA’s Allied Health and Home Care Services support you to live life to the full and feel your best at any age. Call 1800 317 009 for more information www.anglicaresa.com.au

Home Care and Allied Health Services • • • • •

Exercise & Wellbeing groups Cleaning & Home Maintenance Personal care Transport & Social Support Physiotherapy, Podiatry & more

Commonwealth Home Support Programme

SA & NT 2020

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A local RAS assessor will look at your ability to cope with various activities in your daily living. Together you will be able to work out what sort of help and how much you need, and what it might cost. Call My Aged Care on 1800 200 422 to arrange an assessment by your local RAS. See page 40 for more details about RAS.

Urgent needs

If you’re in a situation where you have an urgent need for home support services and your safety would be at risk if those needs are not immediately met, it may be possible to receive CHSP services before you have been assessed by a RAS. This only happens in exceptional circumstances and is only for a limited time until an assessment can be organised to determine long term care options. Services generally considered to relieve an urgent need for care include nursing, personal care, meals and transport. It will depend on your personal circumstances whether you’ll be able to receive interim services before an assessment. Call the My Aged Care contact centre on 1800 200 422 to find out more.

Who pays for CHSP services?

CHSP is subsidised by the Government however there generally is still a fee for each service. You are encouraged to contribute towards the cost of your care if you are able to do so. The amount you contribute depends on the type and number of services you require and can differ from one service provider to the next. Some organisations may charge a set fee for their services, while others may ask for a voluntary donation, charge a membership or subscription fee. How much you pay is discussed and agreed upon between you and your service provider. The rate is set before you begin receiving the relevant services. If you are receiving multiple services from one or more service providers and these services overlap, it may be possible to ‘bundle’ the cost for these services. For example, you may receive social support at a community centre and receive a meal there as well. In that case you may not need to pay for the individual services and the cost for the combined services could be ‘bundled’. To find out specific costs you should contact your service provider.

Pre-1 July 2015 HACC, NRCP, DTC and ACHA clients

If you accessed Home And Community Care (HACC), National Respite for Carers Programme (NRCP), Day Therapy Centres (DTC) or Assistance with Care and Housing for the Aged (ACHA) prior to 1 July 2015, you may retain access to these services or equivalent CHSP services until other suitable services become available, or until the service is no longer required. You can find CHSP funded services starting on page 152 of the directory section or online on AgedCareGuide.com.au .

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Home Care Packages A Home Care Package (HCP) provides services that will help you to remain at home for as long as possible, as well as giving you choice and flexibility in the way that the care and support is provided. Over the last few years the Australian Government has introduced some major changes to the aged care system, including the HCP program, to give consumers even more control over the services they receive.

Funding will be linked to you and not to a provider, making it easier for you to change providers if you wish. For example, if you’re moving to a different area, you can simply take your package with you and find a new provider. This doesn’t mean the money goes into your bank account. The Government funding is still paid to an approved provider for them to pay the carers and other bills. It simply means the packages are portable and if you change providers any unspent funds will move with you to a new provider. The changes outlined on the previous pages have been put in place by the Government to give you more say, flexibility and transparency in the way your home care services are delivered. Not everything in the HCP program has changed, some things are still the same. There are still four levels of Home Care Packages, the types of care delivered doesn’t change, you still need to be assessed by an ACAT, and the income tested fee which helps determine how much you may be asked to pay doesn’t change.

Priority

Access to Home Care Packages will be managed through a national pool of all available packages. After approval for a HCP you will be placed in a ‘queue’ until a suitable package becomes available. Your place in the queue will be determined by your personal needs and circumstances and the time you have been waiting for care since your assessment. When you reach the front of the queue and a package is assigned to you, you can begin to receive care from the provider of your choice. You have 56 days from the date you were assigned a package, to find a provider and commence services. You can request an extension, for example if you have trouble finding a service provider, but if you haven’t started receiving care within 84 days, the package will return to the queue and be assigned to the next person in line.

Home Care Packages

HCPs are no longer owned by a service provider but by you, the consumer. This means that once you have been approved for a HCP, you can contact any preferred approved service provider to give you the care you need.

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Exit fees

With HCPs now directed to you, the consumer, it is easier to change providers if you’re not happy with the services you receive or if you move to a different area. If you decide to change providers, the provider may charge you an exit fee to cover any administrative cost, which will be deducted from any unspent funds. This is the amount that is ‘left over’ in your HCP budget and it will move with you to a new provider. If you no longer require your HCP these unspent funds will be returned to the Government.

Home Care Packages

Exit fees may vary between providers and the amount should be clearly stated in the Home Care Agreement between you and the provider.

Approved providers

An organisation that has been approved by the Government to provide aged care services is called an approved provider. An approved provider can manage your care, liaise with you about your preferences, requirements and care plan but it doesn’t have to be the provider delivering your care. It is important to know that even though a HCP can only be managed by an approved provider, the care can be delivered by any provider, even one that is not supported by the Government. This gives you more choice as to who delivers your care.

Types of packages available

There are four types of packages delivering different levels of care:

1 Level 1 supports people with basic care needs 2 Level 2 supports people with low level care needs 3 Level 3 supports people with intermediate care needs 4 Level 4 supports people with high level care needs.

The same type of care and services are provided under each HCP level, however, the funding differentiates depending on what package is allocated to you. The hours of care are increased at each level of care; more hours of care and services are delivered under Home Care Package Level 4 compared to Level 1. Package supplements – the ZDementia Supplement for people with dementia and the R Veterans’ Supplement for veterans with an accepted mental health condition – are available with any of the four levels of Home Care Packages. Some packages can be specifically for people who are e financially or socially disadvantaged, people with Y housing needs or at risk of homelessness, or for people who live in t rural, remote or isolated areas.

Your care provider will apply for these subsidies and ensure you meet the eligibility criteria. Some providers might cater for people with a certain g cultural background or have staff that speak a foreign language.

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The ACAT assesses the types of care needs you may require. Someone eligible for Levels 3 & 4 HCP will be eligible for higher levels of residential care if they were to apply for it. If you are receiving care services through the previous Community Aged Care Package, Extended Aged Care at Home or Extended Aged Care at Home Dementia packages, you will continue to receive these services, but they will have a different name. For a list of HCP providers, see pages 137 –143 (SA) and 148 –149 (NT).

What services are provided?

Home Care Package services are based on your individual needs. Your provider coordinates the care and services to support you at home and these are agreed between you and your provider. Services may include: Personal assistance with bathing or showering, personal hygiene and grooming, dressing, toileting, and mobility Personal assistance with communication, including assistance to address difficulties arising from impaired hearing, sight or speech, or lack of common language Domestic assistance for household jobs Food services which includes preparing meals or having meals delivered, assistance with using eating utensils and assistance with actual feeding, and providing enteral feeding formula

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Home Care Packages

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Nursing services, including dressing wounds by providing bandages, dressings and skin emollients, as well as continence management as well as assistance in using continence aids and appliances Assistance in taking your medications Providing mobility equipment such as crutches, walking frames, wheelchairs and mechanical devices for lifting Home maintenance for care of your house or garden

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Modifications to the home, like installing safety aids such as alarms, ramps and support rails Transport and assistance for appointments or social activities Encouragement to take part in social and community activities.

Services / items not provided? The following services or items are not included in a package (in any of the four levels of home care): Using the package money as a source of income for the consumer Purchase of food, except for enteral feeding requirements Paying for accommodation (such as assistance with home purchase, mortgage payments or rent) Payment of other home care fees

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Home Care Packages

SA & NT 2020

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Payment of fees or charges for other types of care funded, or jointly funded, by the Australian Government Home modifications or capital items that are not related to the consumer’s care needs Travel and accommodation for holidays Cost of entertainment activities, such as club memberships and tickets to sporting events Payment for services and items covered by the Medicare Benefits Schedule or the Pharmaceutical Benefits Scheme Gambling activities

Are you eligible? To receive a Home Care Package you will need to be assessed by an Aged Care Assessment Team (ACAT). The ACAT helps you, and your carer, determine what kind of care will best meet your needs when you are no longer able to manage on your own. A member of the team, which may include a doctor, nurse, social worker, and/or other health professional, will meet with you to assess your care needs and how well you are managing at home. They will identify the right services for your needs and the level of care you require.

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The ACAT will give you a letter stating the types of subsidised services you have been approved for and might also put you in contact with organisations in your area that can deliver these services. For more details about ACAT go to page 41 or call 1800 200 422 and ask for an assessment.

Care Agreement

This agreement is made between you and your provider on the care and services you will receive and how much they will cost. Your provider may work with you to develop a care or service plan that is based on your needs. The care plan you agree to should include:

The exact types of services you will receive Who will provide which services How much involvement the service provider will have in managing and coordinating your services

When your services are delivered Any exit amount the provider will charge to cover administrative cost if you decide to take your package elsewhere or cease care

How much will it cost?

The Government covers most of the cost of care but your provider may ask you to contribute towards the cost of delivering your services, if you can afford to do so.

Home Care Packages

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Creating Independence, not losing it...

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SA & NT 2020

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Depending on the Home Care Package level you are eligible for, the Government pays your approved provider a subsidy toward the cost of your care. This amount is calculated daily and paid monthly to the provider. The Government contributes the following amounts to each person receiving a Home Care Package (September 2019 rates): Home Care Package

Level 1

Level 2

Level 4

Level 3

Daily subsidy amount

Annual amount

$ 42.35

$ 15,457.75

$ 24.07 $ 92.16

$ 139.70

$ 8,785.55 $ 33,638.40 $ 50,990.50

Home Care Packages

This amount may be supplemented with an additional payment for people with higher care and specialised support needs such as a Dementia, Veteransâ&#x20AC;&#x2122; or Housing supplement. Rates are reviewed generally in March and September each year in line with changes to the Age Pension. This applies to each person receiving a Home Care Package, even if you are part of a couple. Any Government funding you receive will be paid directly to the provider who can spend the funds on the items you both agreed to in the Care Recipient Agreement. After commencement of your package, you will receive a monthly statement of income, expenditure and the balance of funds enabling you to see how the money is being spent.

How much you will pay

A provider may charge the maximum basic daily fee for a Home Care Package depending on what level you have been given (Sept 2019 rates): Home Care Package

Level 1

Level 3

Level 2 Level 4

Maximum basic daily fee Fortnight amount $ 9.52

133.28

$ 10.35

144.90

$ 10.07 $ 10.63

$ $

140.98 148.82

People on higher incomes than the Age Pension may be required to pay extra. The maximum amount you may be asked to pay above the basic fee is up to 50 percent of your income above the Age Pension amount of $850.40 per fortnight for a single person (as of SeptemberÂ 2019). This amount depends on your income and unavoidable expenses, such as pharmaceutical bills, rent, utilities and other living expenses. You need to negotiate the costs with your provider. These costs will be agreed upon and fixed in your agreement before you receive any aged care services. This is your legal agreement with your service provider. No full pensioner will pay an income tested care fee and no part pensioner will pay an income tested care fee greater than $5,550.90 per annum (September 2019 rates). If you have an income of more than $53,060.80 per year, you will pay an income tested care fee on a sliding scale up to a total of $11,101.81 per annum. However, no one will pay more than $66,610.90 in an income tested care fee over their lifetime.

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Your assets, including the family home, are excluded from the means testing arrangements for home care.

Quality and complaints

The Australian Aged Care Quality and Safety Commission is responsible for the review of aged care services including Government subsidised home care services. As an independent body, the Commission manages the accreditation of residential aged care services and the quality review of home care services across Australia. It evaluates these services against the set Aged Care Accreditation Standards. The Commission is committed to promoting continuous improvement of aged care and ensures that quality and other reporting by service providers is streamlined while supporting accountability information and confidence for consumers. If you are concerned about the care or services you are receiving, it is recommended that you first try to resolve any issues with your service provider. If you feel you are not being heard or need help to address the issue, you can contact an aged care advocacy service to help you. If the matter is not resolved you can make a complaint to the Aged Care Quality and Safety Commission on 1800 951 822 or visit agedcarequality.gov.au .

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Elizabeth has never enjoyed housework, but loves a clean and tidy home — and she’s determined to stay put. So, every week Bec from Alwyndor comes in to help with the cleaning and do the ironing. Other days, Bec takes her to the hairdresser and the shops. They’re Elizabeth’s choices. What might you choose? Call us on 8177 3200 to discuss what you’d like, and how it all works. always making things easier (08) 8177 3200 alwyndor.org.au 52 Dunrobin Road, Hove SA

Home Care Packages

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Private home care

Rather than a Government funded service, you may choose a private home care provider. Maybe this is more cost effective for you or there is a waitlist for the Government service you are trying to access. Private home care services are arranged directly between you and the service provider. You pay for all the services provided and there is no Government subsidy. Private home care organisations provide a wide variety of services including Registered Nurses for complex care needs and carers for companionship, personal care, housekeeping, cooking and outings. They may also provide other types of staff such as advisors, assistants, dietitians, drivers, personal trainers, physiotherapists and occupational therapists. There is no limit to the number of hours of care provided each week and you can generally increase or decrease the time as your requirements change. With an agreed notice period you are not required to pay for shifts you do not require. While private home care may seem expensive you may find that it is more cost effective than other institutional alternatives. There is a wide variety in the level of quality and cost of home care companies. When considering private home care services here are some things to investigate and ask:

Do they service your area? Is the company Australian owned? Is it independent or part of a franchise? Do the owners / operators have experience in home care? Does the company have appropriate insurance? Does the company comply with Australian Tax Law, for A Company With Heart

example does it charge GST appropriately?

Do they provide documents about financial arrangements before service begins?

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Do they have a Service Agreement? It is important so that

there’s no misunderstanding about the service and cost to be provided.

Are they flexible? After all, it is all about you. What are their recruitment processes? Is there a criminal background check performed prior to employment with an agency?

Does the company provide worker’s compensation for

employees? This is important so that you are not responsible for any injuries that occur on the job.

How do they determine appropriate staff for your needs? If a company asks where you live then offers you staff before even hearing about your needs, you can be reasonably assured they allocate based on location as a priority.

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Is it possible to interview potential carers and make a selection after those interviews? Do you get to decide what times and days suit your needs? What is the minimum shift length?

Do they have male/female workers and can they cater for specific cultural backgrounds? Who will be working in the home? Will there be regular staff providing continuity of care or do they change shifts around?

Is there a professional staff member, such as a Registered Nurse, that provides a plan to meet the needs of the client? Who is the organisation’s main contact for you?

Do you meet a Manager / Owner and then never hear from them again?

What additional support is offered within the cost of your care? For example, are they available 24-hours a day, seven days a week.

The importance of nutrition Good nutrition is important at any age but it becomes even more important as you get older. Maintaining a healthy body is all about making good choices such as being active and eating healthy which also assists with living independently for longer. Making the right food choices doesn’t mean you can’t still indulge and enjoy your favourite treats. It’s all about balance. Our ageing bodies let us know sooner when it doesn’t agree with certain foods or if we aren’t eating enough off something so it’s important to ‘listen’ to your body. Good nutrients also reduces the risk of developing diseases and illnesses, like weakening muscles and bones, or chronic health problems, such as high blood pressure, diabetes, high cholesterol, or osteoporosis. Poor nutrition can result in weight loss, or weight gain, and impact the security of your immune system making the likelihood of catching illnesses, like the flu, more common. Since your immune system already weakens as you age, it’s important to put as many preventative measures in place as possible. Food is also a huge source of fuel for the body to keep it moving and energised, it’s important to “fill the tank” with what your body needs. As you age, your calorie intake will decrease. This can be a bit difficult because you still need to maintain the same amount of nutrients, if not increase them. Taste and smell can also decrease as you age, so to counterbalance that you need more flavourful food or pleasant smelling food to increase your appetites.

Nutrition

You’ll find a list of In Home Care service providers from page 152 in this Guide or visit AgedCareGuide.com.au to find providers servicing your location.

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If you have a decrease in appetite or become unable to prepare your own foods, it can result in a huge loss in vitamins, minerals and proteins the body needs to stave off disease and illness.

Nutrition

Eating nutrient-rich foods could include vegetables and fruits, beans, lentils, nuts and seeds, low-fat dairy and lean meat. These types of foods are rich in vitamins, minerals, proteins, carbohydrates and fats that are vital to an ageing body. Fibre is another essential for older people in maintaining a healthy digestive system, which is also beneficial to good cholesterol levels. Try to eat fruits and vegetables, beans, lentils, nuts and seeds, oats and whole grains, to keep up the levels of fibre into your diet. If you arenâ&#x20AC;&#x2122;t getting enough vitamins from your food, it may be worth talking to your doctor about adding specific supplements into your diet, to help you get to the levels you need.

However, never substitute supplements for food, they should only be used to assist. Supplements can also help if you are allergic to certain foods but need those vitamins in your diet.

Minimising salt intake and reducing processed food, which you will usually find in a lot of junk food, is also important. Junk food generally has a lot of calories but no nutritional value. Keeping hydrated is vital to a healthy body. The rule of thumb is to drink at least six glasses of water a day.

The best option for reaching optimum nutrition goals is to create an action plan for healthy eating. Consult your doctor or nutritionist to organise the best fit for you.

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Day Therapy Centres Day Therapy Centres (DTC) offer services to older people living in the community and residents of Government funded aged care homes. There are more than 140 Day Therapy Centres Australia wide offering:

physiotherapy

social work

occupational therapy

preventative and/or personal therapies

speech therapy

transport to and from the DTC

podiatry

food at the DTC

diversional therapy

and many other services.

DTC can assist to either recover or maintain a level of independence. Generally, the DTC will develop an agreed care plan for you and this may include recommendations for therapy and referrals to other service providers where necessary. You may be required to pay a small negotiated fee for services, however, if you are unable to pay you may not be refused access to DTC services. If you find yourself in need of therapy service like those listed, you will need to find out if you’re eligible via RAS assessment. Call My Aged Care for an assessment, ask for a referral code, and then choose the DTC you want.

Day Therapy Centres

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Centre Based Care services Centre Based Care (CBC) offers care in a ‘centre setting’ and may include structured group activities designed to develop, maintain or support the capacity for independent living and social interaction. There are various, individualised CBC services offered to you, as well as your carers. Some of the types of CBC services offered by some providers across Australia may include:

Social support provided in a group setting through structured and diversionary activities

Group excursions/outings Light refreshments as well as meals Transport associated with getting to and from the centre Respite for carers Overnight care Allied health services

Centre Based Care

You’ll find a list of DTC on pages 159 –160 of this Guide.

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What can I expect from CBC? The programs organised by CBC service providers aim to provide you with companionship and entertainment, while enhancing your quality of life and stimulating you emotionally, mentally and physically.

Community Visitors Scheme

The centres may also focus on health and wellbeing by providing daily exercise programs and access to allied health needs such as diversional therapy, meal service, occupational therapy, access to podiatry, hairdressing and physiotherapy. Interactive activities at these centres may include arts and craft, cooking, history, gardening, self help and mutual problem solving. Types of CBC services available include day care, dementia day care, overnight respite, dementia group, social groups, and respite care. Ensure you enquire about the fees and charges involved before using CBC services. For a list of CBC services see pages 157 –159.

Community Visitors Scheme

Older Australians experience high rates of loneliness and isolation but there are different initiatives to improve social connectedness and encourage community interaction. The Community Visitors Scheme (CVS), an initiative from the Department of Health uses volunteer visitors to meet with people on a regular basis to provide friendship and social inclusion. The service focuses purely on companionship and the volunteer will not provide personal assistance, such as cleaning, personal care or nursing.

What service is provided?

The CVS tries to connect like-minded volunteers and recipients, who have similar hobbies, interests and likes to facilitate a good friendship, and will visit at least once a week for an hour. There are a number of different types of volunteer visits under the CVS:

A volunteer visits a participant for a one-on-one visit at a residential aged care facility.

A group of volunteers visit a small group of residents at a residential aged care facility who have similar interests, like gardening or knitting. A home care volunteer visits a CVS recipient with an approved Home Care Package at their home once a week for one-on-one interaction. In SA the scheme is coordinated by Southern Volunteering (SA) Inc. For further information, visit their website, svsa.org.au or ring them on 08 8326 0020. In NT the scheme is coordinated by Anglicare NT. For further information visit their website, anglicare-nt.org.au/service/ community-visitors-scheme-cvs/ or call on 08 8928 0620.

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If you are a veteran, war widow or widower, you may be in line to receive extra help in your home from the Department of Veterans’ Affairs. If you are having a hard time doing the regular household chores, struggling to get in and out of the shower or bath safely, or if you just can’t manage the gardening or household maintenance, then the Veterans’ Home Care (VHC) program could organise people to help you. The VHC program offers a range of services including domestic assistance, personal care, safety related home and garden maintenance, or respite care in your own home or residential care facility. If you have specific medical care needs or need more intensive assistance, a nurse from the Community Nursing program may be able to help you stay in your own home for longer. Services may include medication management, wound care or hygiene assistance. To receive these services, you need to be referred for an assessment by an appropriate health professional. This could be your GP, a treating doctor in hospital, a hospital discharge planner or a VHC assessment agency. So if you’re a veteran or a war widow or widower please call the Veterans’ Home Care line on 1300 550 450 to find out what support services are available to you and how you can access them.

Home Care Packages

Social Day Activity Programs

Aged Care That’s Easy

Veterans’ support

Seniors Educational Home maintenance & modiﬁcations Programs

(08) 8532 2255

www.MurrayMalleeAgedCareServices.com.au

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A well earned rest Taking some time off from caring is crucial and known as ‘respite’. Respite can be provided in your own home, a community setting or an aged care home. Respite care offers the opportunity for both you and your carer to take a break. This may be for a few hours, a day, a night or a few weeks. Respite care is provided by residential aged care homes and by community care services under the Commonwealth Home Support Programme (CHSP). Accommodation and services include:

day care centres that provide respite for a half or full day; in home respite services, including overnight, home and personal

Respite at home

care services;

activity programs; a break away from home with a support worker; respite for carers of people with dementia and challenging behaviours;

respite in an aged care home or overnight in a community setting; and

respite for employed carers and for carers seeking to return to work.

Eligibility

Access to respite care is based on priority and need. For respite care in your home or in a day care centre, the respite service provider or the Commonwealth Respite and Carelink Centre will assess whether you and your carer are eligible. The amount of care you receive will depend on your needs and the availability of respite care services.

Centre Based Respite Care

Caring for an elderly or frail loved one can be difficult and a well deserved break is often needed. Centre Based Respite Care (CBRC) can provide this respite service to carers, offering individualised social and recreational activities. Through CBRC, you can also attend day programs which may include excursions, outdoor/indoor activities, or holiday programs. Trained respite workers often undertake client assessments. Need based programs are then developed with you and your carer to help enhance your quality of life. All centres are staffed by a qualified coordinator and experienced CBRC community workers. Experienced staff can assist with information and access to other services.

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Cost

There is no charge for assistance provided at Commonwealth Respite and Carelink Centres, however, individual service fees may apply. Community based respite services charge fees according to the type of service being used and your ability to pay. For more information contact your local Commonwealth Respite and Carelink Centre on 1800 052 222. From September 2019 this service has transitioned to Carer Gateway, call 1800 422 737. Read more about accessing respite in an aged care home on page 74.

Regaining your independence

The Transition Care Program is goal oriented, time limited and therapy focused care which can be delivered in your own home or in a home like ‘live in’ setting, which may be an aged care home. To be eligible for transition care, you must be an in‑patient of a hospital and have been assessed by the Aged Care Assessment Team (ACAT). Transition care can be provided for a period of up to 12 weeks, with a possibility to extend to 18 weeks if assessed as requiring an extra period of therapeutic care. Seven weeks is the expected average.

Services Transition care is delivered by approved providers who will offer a package of services including a range of low intensity therapy services and nursing support and/or personal care services. Low intensity therapy services may include:

physiotherapy occupational therapy dietetics speech therapy podiatry counselling and social work Personal care services may include: help with showering and dressing assistance with eating and eating aids managing incontinence transport to appointments help with mobility and communication

Transition care

To help improve your independence and confidence at the end of a hospital stay, the Transition Care Program provides short term support and assistance.

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Fees

You may be charged a contribution fee to cover the cost of your transition care. The maximum fee is 85 percent of the basic daily rate of a single pension for care delivered in a ‘live in’ setting, such as a residential aged care facility, called the maximum basic daily fee. This rate is currently $51.63 (September 2019 rates). For care provided at home, it is 17.5 percent of the basic daily rate of a single pension. Access to transition care is decided on a needs basis and not on your ability to pay fees. Talk to your hospital social worker or discharge planner to find out more about how to access the transition care program. Aged care homes offering transition care beds are listed in the residential aged care tables on pages 117 –132 (SA) & 144 –146 (NT).

Restorative care

Flexible restorative care

To help regain your independence if you have not been admitted to hospital, the Government has introduced a new flexible care option. You may benefit from the Short Term Restorative Care (STRC) program if you have been sick or had a fall and your mobility is temporarily impaired. The program focuses on regaining wellbeing over a short period of time, with a maximum of eight weeks. The ultimate aim is to avoid you having to access ongoing in home care services or residential care. The program is designed around improving your capabilities at performing everyday tasks you may be having difficulties with. A team of professionals would provide the service to help you adjust to the differences in your abilities. This could involve activities and exercises that will benefit your mobility or could result in home modifications to make everyday tasks more manageable. You will be able to choose the services you want to be provided so the assistance you receive will be tailored to your specific needs. Services can be delivered at your home or in a nursing home. You may need to pay a small fee, although you won’t have to pay an accommodation payment if you receive STRC in a nursing home setting. You will be able to access the STRC program even if you’re currently receiving support through the CHSP. You do need an assessment to access the program. This assessment is done by the Aged Care Assessment Team (ACAT) and is only valid for six months. You can access the STRC program twice over a 12 month period. Read more about ACAT on page 41 or call My Aged Care on 1800 200 422 for more information about STRC.

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Keep mobile, stay independent The changes that occur with ageing can lead to problems with mobility such as unsteadiness while walking, difficulty getting in and out of a chair, or falls. These are reportedly the top mobility problems experienced by older people and a major cause of injury and death. Muscle weakness, joint problems, pain, disease and neurological difficulties can also contribute to mobility problems. Keeping mobile can give you the opportunity to maintain independence in order to fulfil daily tasks and live happily in your own home. Although light physical activity can help improve your mobility and remain independent, some people also find comfort and assistance in mobility equipment or aids which aim to help them live more satisfying and productive lives.

Creating a safe living space is critical to keep your independence and prevent injuries. Whether it’s slippery floors or tripping over electrical cords, some of the most common causes of injury in people over 65 are in and around the home. You can improve the safety of your home by making some basic changes:

Remove clutter around the home to reduce the risk of tripping over. Keep hallways and staircases clear from clutter and check outside areas as well.

Install grab bars and hand rails to help you get down the stairs

safely or step in and out of the shower or bathtub without injuring yourself.

Repair or remove tripping hazards such as loose carpet, slippery

throw rugs or floorboards that stick up. Replace those items and use non-slip mats for more effective fall prevention.

Inadequate lighting can also contribute to falls or injury so install

brighter light bulbs where needed and make sure stairways and narrow hallways are properly lit. Make sure you have easy access to bedside lamps and consider using motion sensor lights to create better guidance for moving around your house at night.

Even with grab rails, stairs can present a significant falling hazard. Non-slip strips can help make stairs safer to go up and down or consider having a stair lift installed for easier access to the second level.

Personal alarms that can detect falls, call for help in an emergency or have a GPS tracker which can be used to help you feel safe and secure in your own home or when you’re out in the community. These devices allow you to call for help by alerting family or emergency services if you fall or become unwell.

Mobility

Improve access and safety at home

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Mobility aids can assist you

There are several different types of mobility aids available which can help you maintain independence and safety, assist in walking and moving about, help you with personal care, making it easier for you to remain socially active and maintain your quality of life. New products and technology are continually introduced to the market. Some of the equipment available include:

Mobility aids – Aids which can help to prevent falls include walking

sticks or frames, wheelie walkers, manual and motorised wheelchairs and scooters.

Personal care – Some of these aids may include shower stools or

chairs, shower hoses, bath seats and boards, over-toilet frames, commodes, urinals, continence pads and supplies, aids to assist with dressing, and aids to manage medications.

Home safety – Some of the aids which can assist you around the house during day-to-day living may include handrails, ramps, tap turners, non-slip mats, easy-grip utensils and easy-pour kettles.

Mobility

Independent Living Centres

Independent Living Centres (ILCs) are information resource centres, located in every State and Territory, that display a range of products and equipment to assist with daily‑living activities. You can visit an ILC to test products and equipment and select those most suitable before purchase. Call 1300 885 886 or visit ilcaustralia.org.au to find an ILC near you.

Technology

There are a number of gadgets, devices and technologies that can help older Australians keep their independence and make life much simpler around the home. These might include safety devices or personal alert systems that can detect falls, call for help in an emergency or have a GPS tracker. These devices are especially handy for people who live alone or go long periods without social interaction. Smartwatches can also offer similar safety functions, having the potential to help in your daily life in a variety of different ways, from instant calls and messaging, to an abundance of applications that can help with things such as medication reminders, cognitive stimulation through brain games, and GPS tracking. Other gadgets that have hit the market that may be beneficial are assistive technologies, voice-activated functions to control devices around the home, such as your TV, radio, lights and air conditioner, as well as being able to monitor daily routines.

You never know when you’ll need us, but it’s reassuring to know we’re a push of a button away. Get connected to SA Ambulance at the touch of a button.

Call Direct is the only 24-hour emergency monitoring service that connects you directly to SA Ambulance Service. Simply press the button on your Call Direct unit or pendant and you’ll be immediately connected to one of our highly-skilled call takers who will dispatch an ambulance to you.

Your address and medical information is on hand so paramedics attending will already know where you live and how to access your home if you’re unable to open your door. Call Direct gives you and your loved ones peace of mind that help is only a push of a button away.

To find out more information about Call Direct, simply email HealthSAASCallDirectAdmin@sa.gov.au or call our Customer Service Centre on 1300 13 62 72.

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Regional Assessment Service (RAS)

To access basic Government funded in home support under the Commonwealth Home Support Programme (CHSP) you need to be assessed by a RAS. The aim of the RAS is to ensure the services respond to you and your carers’ needs and support you in retaining or regaining skills that enable you to continue living independently in the community.

What services does RAS provide?

The RAS helps to identify you and your carers’ needs for support and your goals for greater independence and wellbeing. It provides in home, face to face assessments of new and existing clients/carers. RAS allows assessments to be conducted independently from service provision and ensures assessors consider the full range of options when responding to you and your carers’ needs and goals. Some of these needs may include assistive technology, therapeutic interventions, community care services or other support organisations. They liaise with other service providers, GPs/specialists and community support networks, and communication is made to make sure desired outcomes are achieved. RAS plans and coordinates exit and transfer to other appropriate service systems including Home Care Packages and/or residential care if required. The service also provides care coordination if you have multiple providers or more complex needs.

How the assessment works

An assessor from your local RAS will visit you for the assessment. They will ask you questions about your personal situation, health, and if you’re already receiving some support. The RAS assessment is a free service. You might like to have some support, a partner, relative or friend, present during the assessment. An interpreter can also be arranged. Together with the assessor you will work out a Home Support Plan detailing your needs and goals, and what services are needed to achieve those.

Referrals

The RAS team ensures your diverse needs are addressed through appropriate assessment, or can identify the need for other relevant assessments. After an assessment has been completed you should be given a referral code which you need to access services. Alternatively, RAS can make a referral to a CHSP provider following a discussion about the availability of appropriate services and a discussion with you about your preferences. Find out more about CHSP on page 16 or call My Aged Care on 1800 200 422 to request a RAS assessment.

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Aged Care Assessment Team (ACAT)

This may be a Home Care Package (see page 19) provided to you in your own home or residential care in an aged care home (see page 43). The ACAT is staffed by doctors, nurses, social workers, occupational therapists and other health professionals.

How the assessment works

A member of your local ACAT will visit you in your home or in hospital to assess your needs. You will be asked a series of questions to work out how much and what sort of help you require with daily and personal activities, to determine the best care option for your situation. With your approval, the ACAT will also contact your local doctor to gain more information on your medical history to assist with the assessment process. There is no charge for the assessment as the ACAT is Government funded. Carers, relatives or close friends are encouraged to be involved in the discussion. The ACAT will discuss the result of its assessment with you and the options that would be most suitable and what is available in your area. If there is no package of the assessed level immediately available, you may be offered a package at a lower level or CHSP services to help you while you wait. While an ACAT cannot make recommendations about individual homes or community services, they can provide you with information to assist you to make decisions. If you are of non-English speaking background and require an interpreter, please advise the ACAT when making your appointment.

Referral code

If the ACAT considers you eligible for services, you will be given a referral code. The service provider of your choice will need this referral code to access your client record on My Aged Care and manage the referral. Make sure you ask for the referral code if you havenâ&#x20AC;&#x2122;t been given one.

Not satisfied with the ACAT?

If you have a complaint or are not satisfied with the assessment or recommendations, you should advise the person in charge of the ACAT. If you cannot reach an agreement, you can appeal the decision. You will be sent a letter by the ACAT explaining how you, or someone acting on your behalf, can appeal. Call My Aged Care on 1800 200 422 if you would like to organise an ACAT assessment.

Aged Care Assessment Team (ACAT)

If you are no longer able to manage at home without basic assistance, the ACAT helps you, and your carers, determine what kind of care will best meet your needs.

Residential Care flow chart Government subsidised home

self-funded aged care home

If your situation is urgent then the ACAT will assess you as quickly as possible

Your family or carer

At anytime! You can find someone to help you:

OR You

Remember it takes anything from a few weeks up to more than a few months to find the care home that suits you

Placement consultant

Case manager, advisor or placement consultant

Aged care advisor Social worker Case manager Hospital discharge planner

Contact My Aged Care 1800 200 422

ACAT

Consult your DPS Guide to Aged Care for a list of choices for any of these options or visit AgedCareGuide.com.au

These professionals know the system really well and their help can make your search much easier. Other useful people: Financial advisor Health fund

Recommend Home Care Packages

Eligible for subsidised residential aged care

• RES IDENTIAL AGE D C A RE FAC I L I TY • NURS ING HO M E • C A RE HO ME

Veterans’ Affairs Self funded supported accommodation

• SU PP O RT ED R ES I D EN T I A L FACI LI T I ES • SUP P O RT ED ACCO M M O DAT I O N

ACAT Aged Care Assessment Team

Local council

• R ET I R EM EN T LI V I N G W I T H I N -H O M E S UP P O RT

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If you are unable to continue living independently at home, you may choose to move into an aged care home. The Australian Government regulates and funds the provision of much of the aged care in Australia. â&#x20AC;&#x2DC;Aged care homeâ&#x20AC;&#x2122; is the term most commonly used, but you may also find this type of accommodation referred to as nursing home, aged care facility, residential aged care, or high and low care facility. All of these terms can be used interchangeably to describe the same type of living arrangement. Entry into a Government funded aged care home requires approval by an Aged Care Assessment Team (ACAT). There are also non Government funded aged care homes which are called supported or assisted living complexes. These do not require ACAT or Government approval.

Where do I start?

If you, or someone close to you, feel you are in need of some form of residential care, you can speak with your doctor, who can make initial contact with My Aged Care.

Feel at home with Helping Hand

Aged care homes

We have been a trusted provider of quality care for older South Australians for over 65 years. Our clients feel at home to live their best lives, knowing they are safe and supported. Whether in their home or ours, they know our dedicated and compassionate staff are there to provide a helping hand. With aged care homes and retirement living in Adelaide and the mid north, and home care services from the south of Adelaide, to Whyalla and Yorke and Eyre Peninsulas, you can feel at home with Helping Hand. See our listings at the back of this guide for more details of our locations and services, then give us a call to talk about how we can assist you.

1300 653 600 helpinghand.org.au

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You can also contact My Aged Care direct or a representative, like a family member or friend, can do this on your behalf.

Aged care homes

Call 1800 200 422 to organise an ACAT assessment. See page 41 for information about ACAT.

The next step

After being approved by an ACAT for Government funded residential care, you may begin looking for your future home. You can do this yourself or you can hire a placement consultant who can make the job much easier for you. It is important to know and understand the types of homes available in your area as this may affect the cost and services you receive. It is also recommended that you visit as many homes as possible, just as you would when buying or renting a house. This will enable you to gauge the feel and culture of the home.

Homes and their services

Aged care homes provide accommodation ranging from single rooms with ensuites to rooms with shared bathroom facilities. They must provide specified care and services to all residents at no additional cost. Services that must be provided at no additional charge for all residents who need them irrespective of their level of care needs, include:

THE SPIRIT of

caring

www.spiritofcare.org.au

basic accommodation related services such as beds, mattresses, linen, bedside lockers and chairs general laundry and cleaning services maintenance of buildings and grounds utilities such as electricity and water

info@stjosephshouse.net.au info@starofthesea.org.au

re s i d e n t i a l & i n h o me c o m m u n i t y c a re

the provision of staff continuously on call to provide emergency assistance assistance with personal care such as bathing, going to the toilet, eating and dressing assistance with mobility and communication assistance in obtaining specialised therapy services or a health practitioner service meals, including special diets toiletry goods such as towels, washers, soap and toilet paper

Like a trusted friend, we provide caring based on compassion, respect and dignity ST JOSEPH’S HOUSE

Port Pirie (08) 8632 1450

STAR of the SEA

Wallaroo (08) 8823 0000

support for people with cognitive impairment like dementia social and recreational activities rehabilitation support.

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Aged care homes

Additional services as appropriate to individual care needs where a fee may apply include: goods to assist with toileting and continence aids therapy services such as speech therapy, podiatry, occupational, recreational and physiotherapy registered nurses to assess, plan and manage care, including complex pain or wound management, palliative care program, special feeding, dialysis and oxygen therapy. For people with dementia, it is important to ask a home whether it offers separate or secure dementia specific units or wings. Some nursing homes may have a secure garden area specifically designed for people with dementia, which is generally attached to the secure dementia unit. There are homes that cater to a specific cultural and linguistic group or may offer culturally appropriate services. See pages 150 –152 for a list of culturally appropriate care homes and services g.

Pets can help lessen feelings of loneliness and isolation, and some homes are happy to accommodate you and your pet. Some nursing homes have live-in pets. You’ll find these C listed in the directory section of this guide, starting on page 117 (SA) and page 144 (NT).

Quality Care Through Mutual Respect. Experience quality care delivered by our dedicated team or the independence you desire in a choice of comfortable homes and independent living units located throughout Adelaide and Hills.

Residential Care Retirement Living Magill Magill Elizabeth Park Norwood Prospect Beulah Terraces Summerhill Adelaide Hills Woodside Home Care Services Throughout Adelaide and Hills

Get in touch to discuss how we can support you or your loved one Phone 08 8404 8200 claytonhomes.com.au

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All Government funded care homes must meet required accreditation standards and demonstrate continuous improvement with regard to the quality of care and services provided to residents. The standards that must be met cover areas such as management, staffing, health and personal care, resident lifestyle, living environment, catering, cleaning, continuous improvement, and safety and security. The Aged Care Quality and Safety Commission is responsible for the review of aged care homes. It monitors residential aged care services to ensure their compliance with the accreditation standards. You can ask the provider for the accreditation status of the home or access reports and find information about the process on the Commission’s website – agedcarequality.gov.au .

New quality standards

On 1 July 2019, the new set of Aged Care Quality Standards came into effect. The eight new standards replaced the previous standards and will have a much stronger focus on consumers to help them make informed decisions about aged care services. It gives consumers confidence that aged care providers will work in partnership with them and their families to deliver care that supports their health, wellbeing and quality of life.

Aged care homes

Accreditation and certification

The Rosha Group

has 3 aged care facilities in the Adelaide Eastern and Western suburbs. Each facility is fully accredited and has a long and impressive history for providing optimal quality care.

Residential Aged Care

Ashman Grove Residential Aged Care

is a 83 bed, purpose built facility offering both low and high level care single rooms with en suites, in the developing Brompton area.

at Prospect is a 50 bed high level care residential facility of mainly single rooms with ensuites.

Semaphore Residential Care Centre is a 46 bed high level care facility, located on the Esplanade at Semaphore, where residents can experience the picturesque coastline. Accommodation is offered in spacious single and twin rooms, with quality décor throughout.

Rosha 58 Chief Street, Brompton, 5007 Ph: 8346 6519 email: roshagroup@rosha.net.au When entering any Rosha facility, you can look forward to enjoying a pampered lifestyle in good company, with great comfort and professional support.

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Aged care homes

The new Quality Standards include the following focus areas:

Consumer dignity and choice Ongoing assessment and planning with consumers Personal care and clinical care Services and supports for daily living Organisation’s service environment Feedback and complaints Human resources Organisational governance Each of the standards looks at three key aspects:

What is the outcome for the consumer What is the expectation for the organisation What are the organisational requirements to show that the standard has been met

The new standards revolve around consumers, their families and the staff providing care. This partnership between the provider and consumer needs to work in order for the eight areas to work. Since 1 July 2019, all Government funded aged care homes and home care services are measured against the new standards, and organisations must be able to provide evidence of their compliance and performance with the Quality Standards.

Oakwood Aged Care

Recently refurbished, Oakwood Aged Care is a 78 bed facility located in a peaceful, residential area of Enfield, SA. Surrounded by tranquil gardens and secluded courtyards our spacious bedrooms and relaxation zones allow our residents to enjoy a variety of lifestyle choices in a relaxing, homelike environment.

Oakwood Aged Care Ph: (08) 8260 6888

E: admin@oakwoodagedcare.com.au

6 Ellis Street, Enfield SA 5085 www.oakwoodagedcare.com.au

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Supporting the new Aged Care Quality Standards is a new single Charter of Aged Care Rights, protecting the rights of consumers receiving aged care services and their right to be properly looked after, treated well and given high quality care and services. All aged care providers will have to provide a personally signed copy of the Charter of Rights to every one of their residents or care recipients. This gives them, or their authorised representative, an opportunity to co-sign. The new Charter covers 14 fundamental protections stating all older Australians receiving any type of Government funded aged care supports have the right to: 1. Safe and high quality care and services; 2. be treated with dignity and respect; 3. have your identity, culture and diversity valued and supported; 4. live without abuse and neglect; 5. be informed about your care and services in a way you understand; 6. access all information about yourself, including information about your rights, care and services; 7. have control over and make choice about your care and personal and social life, including where the choices involve personal risk; 8. have control over, and make decisions about, the personal aspects of your daily life, financial affairs and possessions;

AGED CARE

AWARDS

2019 SA Provider of the Year

WINNER

Aged care homes

Charter of Rights

SA & NT 2020

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9. your independence;

Aged care homes

10. be listened to and understood;

11. have a person of your choice, including an aged care advocate, support you or speak on your behalf;

12. complain free from reprisal, and to have your complaints dealt with fairly and promptly; 13. personal privacy and to have your personal information protected; 14. exercise your rights without it adversely affecting the way you are treated.

By signing the Charter you acknowledge that your provider has given you information about your rights in relation to the aged care service, information about your rights under the Charter and a copy of the Charter signed by your provider. As a consumer, you have the option of signing the Charter of Aged Care Rights, however, even if you choose not to sign the document you can still receive care and services. Find out more on agedcarequality.gov.au or call the Aged Care Quality and Safety Commission on 1800 951 822.

Complaints

If you have concerns or are unhappy about the standard of care you are receiving, you or your representatives are strongly encouraged to firstly take all complaints to the facility management for resolution. It’s always best to address concerns rather than leaving it to escalate. If you don’t feel comfortable to deal with it yourself, you can ask an advocacy service to help you. If the matter is not resolved, you can then make complaints to the Aged Care Quality and Safety Commission on 1800 951 822 or visit agedcarequality.gov.au . Anyone can make a complaint about anything that may constitute a breach of the service provider’s responsibilities to past or present residents.

Costs for residential care Aged care homes charge a range of fees to cover the cost of care, accommodation and living expenses, and these can vary enormously between facilities, and from resident to resident. Understanding the rules and seeking specialist advice from an aged care financial advisor to minimise costs is recommended. See page 98 for more information on financial advice.

Home Care Retirement Living Residential Care Respite

CHOOSE THE WAY YOU LIVE HOME CARE & RETIREMENT LIVING: (08) 8449 7085 hcpenquiries@unitingsa.com.au

RESIDENTIAL AGED CARE: (08) 8200 9207 admissions@unitingsa.com.au ETHNIC LINK SERVICES:

(08) 8241 0201

els@unitingsa.com.au

Lifestyle choices, companionship and care for every stage of your ageing journey. We specialise in: • Pet-friendly options • Health and wellbeing services • Cultural and language support Want to know more? Call our friendly team to discuss the choice that’s right for you, or visit unitingsa.com.au

Resthaven. Everything aged care.

8273 4400

Craigmore 200 Adams Road

8254 4008

Leabrook 336 Kensington Road

8332 4333

Malvern 43 Marlborough Street

8272 0222

Marion 10 Township Road

8198 2000

Murray Bridge, Hills and Fleurieu

8534 2600

Northern Metropolitan

8259 5600

Onkaparinga

8307 3700

Paradise and Eastern Metropolitan

Mitcham 17 Hill Street, Kingswood 8378 8999

8337 4371

Respite for Carers

8198 2060

Mount Gambier 24 Elizabeth Street

8723 0911

Riverland

8584 5866

Murray Bridge 53 Swanport Road

8532 1969

Western Metropolitan

8345 0577

Paradise 61 Silkes Road

8336 5444

Port Elliot 3 Frederik Street

8554 2000

Westbourne Park 30 Sussex Terrace

8271 3300

www.resthaven.asn.au W

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Free information about aged care. Please call in to our office at: 1/445 Fullarton Road, Highgate. P: 8408 4600 E: info@agedcarealternatives.net.au

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Limestone Coast

Agedcare Alternatives

Aw a rd

Bellevue Heights 47 Eve Road

Resthaven offers the full range of in-home care and support, health and wellbeing services, as well as respite for carers of older people. P: 1300 136 633 E: community@resthaven.asn.au

Independence with peace of mind. One or two bedroom Independent Retirement Living Units at Bellevue Heights, Malvern, Marion, Paradise, and Port Elliot. Two and three bedroom Retirement Living Apartments at Leabrook. P: 8370 3756 E: retirement@resthaven.asn.au

WIN N

Community Services

Resthavenâ&#x20AC;&#x2122;s residential aged care homes offer fully accredited, personalised support in a welcoming environment. Permanent or respite accommodation available. P: 8373 9113 E: accommodation@resthaven.asn.au Aberfoyle Park 100 Hub Drive 8115 1600

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6 Bartley Crescent Wayville, South Australia 5034 PO Box 327, Unley, SA, 5061 P: 8373 0211 F: 8373 0976 E: headoffice@resthaven.asn.au

Retirement Living

Residential Services

Head Office

e Commenda

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SA & NT 2020

Both your income and financial assets affect your entitlements. The income and asset tests have been combined, to ensure a consistent fees policy. This will address the issue of asset rich, income poor residents paying for all of their accommodation and nothing for care, and the income rich, asset poor residents paying for their care but not for accommodation. The cost of care is divided into two parts â&#x20AC;&#x201C; daily care fees and accommodation payments:

Basic Daily Fees

In addition, the daily fee contributes to the costs for personal care including assistance with daily living such as bathing, dressing and toileting, assistance with mobility aids, therapy and certain medical and pharmaceutical services. The maximum Basic Daily Fee for all permanent residents who enter an aged care home is 85 percent of the annual single basic Age Pension. This applies as the maximum Basic Daily Fee for all respite residents. It is adjusted each March and September at the same time as the Age Pension. As of September 2019, the maximum Basic Daily Fee is $51.63 per day for all full pensioners and some part pensioners. Depending on your income and level of care, you may also be asked to pay an income tested fee as part of the daily fees. However, this does not apply to respite residents. If you do receive income other than your pension, you will be assessed by Centrelink, or Veteransâ&#x20AC;&#x2122; Affairs if you are a veteran, to determine how much extra you can be asked to pay as an income tested fee.

How much will I pay?

If you can afford to, you will pay a basic fee of up to 85 percent of the single basic pension, a means tested (your income and assets combined) contribution to your accommodation, and a means tested contribution to your care. The maximum means tested contribution will be allocated toward your accommodation payment until the full cost is paid and then toward your care fee. The family home will continue to be exempt from the aged care assets test if occupied by a spouse or other protected person. No one will need to pay a care fee greater than the cost of their care. In addition, an annual cap of $27,754.52 will apply to your means tested contribution to your care costs, together with a lifetime cap of $66,610.90 for means tested careÂ fees (Rates as at September 2019).

Aged care homes

As a resident in an aged care home you are asked to pay a daily fee as a contribution towards the cost of care and living expenses, such as meals and refreshments, cleaning, laundry, heating and cooling, as well as social activities.

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Aged care homes

Any income tested contributions you may have made as recipient of Home Care Packages will be taken into account in calculating lifetime care expenditure. The treatment of the family home will not change from the current arrangements, for example if it is occupied by a spouse or protected person. Even when the value of your former home is included as an assessable asset, its value will be capped at $169,079.â&#x20AC;&#x160;20 (September 2019 prices). It is only counted in determining your ability to pay for your accommodation.

Accommodation payments

Accommodation payments are different from daily care fees. They are used by the aged care home as capital funding to improve the quality of the buildings and services they provide. Not everyone pays an accommodation payment. It depends on the value of your assets and income at the time of entry into care. If you have more than $49,500 in assets and income, you can be asked to pay an accommodation payment, but you must be left with at least $49,500 in assets after your payment (Rates as at September 2019).

PROVIDING THE BEST CARE WE CAN IS JUST ONE PART OF THE JOB Regis Aged Care provides high-quality aged care that respects the needs of individual residents. Everything we do is designed to help our residents live as independently as possible. We encourage and promote close relationships with family, friends and the community â&#x20AC;&#x201C; bringing to life active living with positive choice. Specialising in all levels of care including dementia and respite care, Regis offers support with a close personal approach. For a tour of our facilities or to find out more, call our friendly team on 1300 998 100. REGIS BURNSIDE 6 Booth Avenue, Linden Park SA 5065

REGIS PLAYFORD 1 Wilton Street, Davoren Park SA 5113

REGIS KINGSWOOD 9 Brenchley Grove, Kingswood SA 5062

REGIS TIWI 11 Creswell Street, Tiwi NT 0810

REGIS MARLESTON 18 Cudmore Terrace, Marleston SA 5033

Call 1300 998 100 or visit regis.com.au

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Choose how you pay When moving into an aged care home, if you have the capacity to contribute to the cost of your accommodation, you can now choose how you pay for it. You have a choice of three options, however, if you start with one option and change your mind, you have up to 28 days from the date you move into the care home to decide how you wish to pay.

Payment Option 1: Refundable Accommodation Deposit (RAD)

This is a single payment made to the care home and works similar to an interest-free loan.

Payment Option 2: Daily Accommodation Payment (DAP)

In this option, you pay a periodic payment (usually on a monthly basis) for your accommodation; it is calculated based on the daily rate of the RAD. To calculate the daily payment equivalent of the refundable deposit, the RAD is multiplied by the Maximum Permissible Interest Rate (MPIR) and divided by 365 days. The MPIR is set by the Government and is updated every three months â&#x20AC;&#x201C; as of October 2019, it is 4.98 percent. The daily payment amount must be equivalent to the refundable deposit amount and is the maximum you can be charged per day for the room. These periodical payments are not refunded when you leave the home.

Payment Option 3: Combination payment of RAD and DAP

If you wish you can also choose to pay a combination of both a RAD and a DAP. For example, letâ&#x20AC;&#x2122;s assume the RAD is $400,000 but you want to only pay half of a deposit ($200,000) and the other as a DAP. Use this formula to calculate the DAP: (Balance of price x MPIR) / 365 = ($400,000 - $200,000) x 4.98% / 365 = $27.28 per day (MPIR from 1 October 2019). Or use our easy to use fee-estimator calculator on agedcareguide.com.au/nursing-home-fee-estimator For further information, call My Aged Care on 1800 200 422 or Centrelink on 13 23 00, or discuss with a placement consultant or financial advisor. Disclaimer - This information is a summary of the main provisions relating to aged care costs and while care has been taken to ensure that it is current on date of publication, it should not be taken as an authoritative source. Please phone 1800 200 422 for more complete, up-to-date information.

RAD and DAP

The balance of the deposit is guaranteed to be refunded when you leave the home, but only after any amounts which have been used to pay for agreed services have been deducted.

Applying to a home

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Applying to aged care homes As soon as you have been approved by an Aged Care Assessment Team (ACAT) for Government funded residential care, you can begin looking for your future home. You can do this yourself or you can hire a placement consultant to do this for you. When searching for nursing homes, decide what features are important to you. Are you looking for an extra service facility, a specific cultural environment or a facility with pets? It is important to know and understand the types of homes that are available in your area because this may affect the cost and services you receive. It is recommended that you visit as many homes as possible, just as you would when buying or renting a house. This will allow you to get a feel for the culture of the home and its surroundings. You can also use residential respite as a way of finding out about the quality of care at a nursing home before deciding if the home is a good place for you to move into. When you have narrowed down which homes would suit your needs and wants, it is best to apply to a number of homes to increase your chances of finding a place quickly.

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Some aged care homes may have waiting lists and the length of these varies between homes. If your situation is urgent, please inform the staff at the home. Aged care homes cannot predict or know when a vacancy will occur, so it is important to keep in regular contact with the aged care homes to ensure they are aware you are still interested in admission to their home. If youâ&#x20AC;&#x2122;ve engaged the services of a placement consultant they will monitor vacancies for you.

What happens when a vacancy occurs?

The person in charge at the aged care home will either ring you, your carer or family directly, or phone the social worker if you are in hospital. You may be asked to make a decision within hours because there are usually other people also waiting. You, or the relevant hospital worker, will need to arrange for your transfer to the home as soon as is practicable.

Waiting lists

Waiting for residential care

If you are unable to move into a home straight away, you will be given seven days after you have agreed to accept the place to move in. This is called pre-entry leave.

Olive Grove Aged Care is a 94 bed facility located in a quiet corner of Salisbury, SA. It offers a peaceful, rural outlook and a variety of stylish accommodation choices and recreation areas. Our residents experience friendly, personalised care, a diverse lifestyle programme and many opportunities for independence in contemporary, homelike surroundings.

Olive Grove Aged Care Ph: (08) 8258 2008

67 Porter Street, Salisbury SA 5108

E: admin@olivegroveagedcare.com.au

www.olivegroveagedcare.com.au

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From the date of acceptance you may be charged for your care and be eligible to receive financial assistance from the Government. Be aware that if you move into an aged care home that’s not your first choice, your priority on the waiting list of your preferred home will drop. It is not acceptable to be charged any fees, or be expected to make any donation, before you formally accept a place in an aged care home.

Deciding on a home There are a number of things to consider when deciding which aged care home will best suit your needs.

Deciding on a home

The following is a brief checklist:

Is the home clean, fresh and in good repair? Are the staff warm and friendly? You want to be able to feel at ease and comfortable in communicating with the staff.

How many staff work at the home and what is the night time ratio of staff to residents?

Is the home secure, particularly at night? Are there keypad locks on the doors or are CCTV cameras installed? Does the home have the provision for you to age in place and remain as your care needs increase?

Do they offer single rooms with ensuite? If you are looking to move into a home with your spouse, is this provision available?

Are clothes laundered on or off site? Does the room have access to a private phone line, internet connection or pay TV?

Are the floor coverings clean and fresh, or is there an odour throughout the home?

Is the room temperature comfortable for you, and are you able to control your own room temperature?

What personal items and furnishings can you bring into the home, and what provisions are there for storage of personal items?

Inspect the kitchen if possible, and find out if meals are cooked on site or are delivered.

Are the meals flexible and will they meet your special requirements? Are there spaces for you to meet with family and friends and to celebrate special events?

If you like pets, find out if the home is pet friendly and either has pets at the home or a visiting pet program.

Be sure to enquire about the range of activities available and entertainment programs. These are vital for your ongoing wellbeing. Equally beneficial are outdoor areas or gardens; if relevant, check whether they are secure. Other services you may be looking for include hairdressing salon, on site café, a chapel or provision for church services.

REGIS AGED CARE

THE SUPPORT YOU NEED

Call 1300 998 100 or visit regis.com.au

This is Nancy, our resident roadie. She toured Europe with her son’s band Bjorn Again and was famously credited as ‘tour mum’ on an album. Nancy is just one member of Japara’s growing aged care family. She knows how it feels to have individuality celebrated and respected – whether it’s her likes and dislikes, passions and skills, family relationships or life experiences. Respect for the individual guides every aspect of aged care living at Japara – from the variety of room types you can choose from, to the superior care you get with more qualified nurses on staff. Our approach is as unique as you are – we listen and learn too – and it’s one we’re building on to make sure you get the very best of care. Japara. You’ll stay an individual with us.

Roadie.

Brighton South Brighton

Mitcham Kingswood

Homestead Walkley Heights

Oaklands Oaklands Park

Trevu House Gawler East

Find a Japara care home near you. Call. 1800 52 72 72 or visit japara.com.au

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Moving into a home The process of moving in is often referred to as the â&#x20AC;&#x2DC;admission processâ&#x20AC;&#x2122; and starts with an initial introduction, orientation and assessment. During the assessment a staff member will gather information including medical conditions, family history, food preferences, social and recreational likes and dislikes, and interests. This information will be used to create a care plan. The care plan is updated regularly and you can request to see a copy at any time.

What can you bring with you?

Your aged care home will already have most of the furniture and furnishings, such as beds, chairs, wardrobe, curtains and floor coverings, so it may be helpful to directly ask the home what you can bring with you.

Personal items

Having personal belongings around you may help you to feel at home in your new environment. Some people may like to bring family photographs, their favourite films, books, music or other treasured items.

Clothing

It is important to ensure that personal clothing is properly labelled. Most nursing homes will launder your clothing either on site or through a laundry service. Bring enough clothing to allow for items being washed as it might take a couple of days before clean laundry is returned to you. Because of the large volume of washing nursing home laundries often use commercial washing and drying machines so make sure your clothes are machine washable and labelled with your full name.

Continence aids

Residents with higher level care needs, who require products for the management of incontinence, will have these provided by the aged care home. Other residents may be required to purchase these items.

Radios, TVs, computers, digital clocks

Residents can bring with them their preferred electrical and electronic items. Each item will be checked, tested and tagged for use.

Furniture

It is quite common to have space available for some items like a favourite chair, small table, dresser and bedside light, but itâ&#x20AC;&#x2122;s best to check with the aged care home what and how many items you can bring.

Moving into a home

Family members and carers are welcome to assist in identifying social and care needs.

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Medication

It is important that you bring all prescription medication you’re currently taking with you on admission. Care staff will manage and administer the medication to ensure safe and quality use of your medicines. Topical creams, herbal remedies, vitamins and elixirs, which are non‑prescription items, should be declared to the staff.

Toiletries

The aged care home supplies the basic necessities such as toothpaste, soap and toilet tissue. Specific items or particular brands need to be purchased at your own expense.

Moving into a home

Mobility and wheelchairs

Wheelchairs, scooters, walking frames, and other mobility aids will be assessed to ensure that these are appropriate to your current situation. The maintenance and upkeep of scooters and wheelchairs is your responsibility.

Making the transition

Once you have been offered a place in an aged care home, it is also important to organise your medical and financial matters, and who you will need to tell about your move. If you have not done so already, this is a good time to talk to your loved ones about your wishes for your future medical care. Writing your wishes in a letter or statement can help guide health professionals and those close to you if you become seriously ill or injured and are unable to make decisions about your own care. This is called an Advance Care Directive and it should include clear and specific details about treatments you would accept or refuse. Keep your Advance Care Directive in a place that is easily accessible and share the document with your doctor and loved ones.

Who should you tell about your move?

It is recommended that you tell your family, carer, friends, neighbours, and any health professionals, such as your doctor or pharmacist, that you’re leaving your home to enter an aged care home. If you need to change doctors, you can ask to have your medical history sent to your new doctor. It is also a good idea to keep track of this and make a note of your current medical treatments and medication so you can discuss this with your new aged care home as part of your care plan.

RESIDENTIAL AGED CARE

Live life to the full AnglicareSA understands that staying healthy and independent is important to all of us as we age. With the support of our dedicated professionals, you can continue to live your life to the full at one of our six residential aged care homes located across metropolitan Adelaide. Within a home like environment we can partner with you and together meet your care needs.

1800 317 009 www.anglicaresa.com.au

“It’s not a nursing home. It’s my home.” Naomi Onaca, resident at Life Care Gaynes Park Manor Life Care is taking a refreshing approach to residential aged care. We recognise that just because someone needs help to look after themselves, it doesn’t mean that they shouldn’t live a fulfilling and dignified life. Our model of care enables people to live the way they want to, following their normal rhythms of life. And we encourage them to take on responsibilities within their home, giving them a sense of purpose and belonging. Take Naomi Onaca, for example, who personally welcomes new people to Gaynes Park Manor and helps them settle in. Making the decision to move into residential care is always going to be difficult, but we do everything we can to ensure it’s a step forward, not a step back. Every moment of the journey. Life Care. Call 1800 555 990 to enquire or visit lifecare.org.au to find out more.

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Daily living in a nursing home Moving house is often stressful and it may take time to settle into your new environment. Here’s what you can expect from life in a nursing home. If you are thinking about moving into a nursing home you’re likely to experience a massive range of emotions, varying from relief and excitement to uncertainty and apprehension. Living in a nursing home will be different and it may take a while for you to settle into your new life. Generally life in a nursing home will be easier for you, and many residents have reported they actually enjoy an enhanced quality of life and improved social life.

While areas such as the dining room and lounge are communal, your room is your own. Nursing homes positively encourage you to bring personal items for your room, such as pictures, photos, ornaments, furniture throws and smaller pieces of furniture. Find out prior to moving what extra personal belongings you can bring so you can still enjoy the things which have meaning to you.

Social aspects and routines

Chances are, you’ve moved from living in a house on your own or with a partner, so you’ll need to get used to a few more people being around. However, the choice is yours as to how social you want to be. You can choose to be social in the communal areas and spend time with other residents or simply find a quiet corner or remain in your room to enjoy your own company. Nursing home staff are generally friendly and outgoing, and they will respect your need for privacy. Many nursing homes have strong links to the local community. You can choose to get involved with activities such as meeting local school children or other people from other groups. As well as adjusting to new people, there may be some changes to your daily routines, such as slightly different meal and shower times.

Multiple activities

Nursing homes offer many social aspects and multiple activities such as exercise classes, religious services/classes, bingo, arts and craft, concerts and outings. It doesn’t mean you have to take part – you still decide what you want to do. You can continue to enjoy your usual activities outside the nursing home, such as attending any regular classes or meeting friends in your favourite coffee shop. The choice of how you spend your time is yours.

Daily living

It’s your home

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Partners and pets

Daily living

Some homes offer rooms for couples in the form of adjoining rooms, double rooms, or even a single unit for couples. This means couples can continue living together even if they have different care and support needs. While most homes do not allow residents to have their personal pets, many homes now have ‘live-in’ animals such as cats, rabbits, dogs and birds. Some nursing homes also arrange for a variety of animals to visit regularly.

Family and friends

Your family and friends are always encouraged to visit and many nursing homes also have special areas available for private functions – this means you can still hold special events for family and friends in your nursing home.

Going on a holiday

When you live in an aged care home you can still go on a holiday. You can leave the aged care home for up to 52 nights in a financial year. This is called ‘social leave’. The Government will continue to pay subsidies on your behalf to the aged care home and you still have to pay your daily fees and income tested fees. If you are away for longer than 52 nights, the Government will stop paying subsidies and you may be asked to pay any owing amounts to the aged care home. The 52 night rule can not be extended.

Bene takes quality care of you. We have a long-held reputation for doing things the right way and to the very best of our ability. Honest, respectful and homely residential care. Thoughtful, thorough and reliable home care or invigorating lifestyle and wellness programs. When it comes to looking after family, Bene offer individually tailored, quality care in your home or in any of ours. Bene really cares. Talk to us about how we can help you or a loved one.

08 8131 2000 bene.org.au J004640

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Resident Agreement The Resident Agreement is a legal agreement between you and your aged care home. Before you move in, an aged care home will offer you a Resident Agreement to sign, which may cover things like the services you will receive, the fees to be paid and the rights and responsibilities you have as a resident of the home. Your Resident Agreement should include the following:

the policies and practices used to set your fees and charges; the level of daily fees you’ll be asked to pay; any extra services you’ve agreed to receive, and their costs; any circumstances where you might be asked to leave and how the aged care home will help you find somewhere more appropriate;

your rights and responsibilities as a resident in your new aged care home;

your aged care home’s responsibilities to you as a resident; how the aged care home will deal with any complaints you, your carer, friends or family may make; and

any other matters agreed between you and the aged care home’s manager, within the requirements of the Aged Care Act 1997.

Para Hills Residential Care We offer high quality Nursing and Personal Care in a spacious home setting surrounded by open green grounds with a real emphasis on family. We built our home in 1983 and as a South Australian family we are proud to continue to own and operate Para Hills Residential Care. Our range of bedrooms, spacious living and dining areas are serviced by our friendly, experienced and passionate hospitality team with fresh meals prepared on site. Call us to discuss your Respite or Permanent Care needs and to arrange a tour.

(08) 8282 5400

enquiries@phrc.com.au www.phrc.com.au 50 Kesters Road, Para Hills West, SA

Resident Agreement

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When do I sign?

Resident Agreement

If you choose to enter into a Resident Agreement, you don’t have to sign it at the time it is offered. You may want to take time to ask your friends, family, carer, financial advisor or legal practitioner for help to go through the agreement, although you don’t have to. While there is no time limit for signing the Resident Agreement, it is in your best interest to finalise the Resident Agreement as soon as you can, as it covers your rights and responsibilities.

Can I withdraw from the Resident Agreement?

Should you change your mind, you can withdraw from the Resident Agreement within 14 days of signing. You will need to let your aged care home know straight away, in writing. You will still need to pay your care fees and charges for care you’ve received during the 14 days. If you’ve made any other payments to your provider during that time, you are entitled to a refund.

Can I change the terms of the Resident Agreement? Changes can only be made to the agreement if both you and your aged care home agree. If you wish to change your agreement, you’ll have to give the home notice of your intention to do so, preferably in writing.

What if I need help understanding the agreements?

Since the Resident Agreement is a legally binding document, it’s important you understand everything in the document before you sign it. If you have any questions, you should ask your new aged care home. It’s their responsibility to make sure the agreements offered to you are clear.

You can also ask your family, friends, carer or a legal practitioner to help you understand the terms of your agreements. The proposed agreements may not automatically include all the things that you think are important, so it is a good idea to check.

A spirit of caring, a tradition of excellence With over 30 years’ experience in the industry, Premier Health Care focuses on providing you, our clients, with the care and services you need to live your best life.

The Claridge Residential Care 66 Nelson Road Valley View SA 5093

08 8265 2755

claridge@premierhealthcare.com.au

The Lexington on Parade 276 Portrush Road Beulah Park SA 5067

08 8332 0297

lexington@premierhealthcare.com.au

The Carlyle on Cross –

coming soon to Myrtle Bank

www.premierhealthcare.com.au

Enquiries: 08 8363 4888

reception@premierhealthcare.com.au

If you’re having language difficulties because the agreements aren’t written in your preferred language, you can contact the Australian Government Translating and Interpreting Service (TIS) on 131 450.

TIS covers more than 100 languages and is available 24 hours a day, seven days a week, for the cost of a local call.

What if I am not able to sign the agreements?

If you understand your agreement and want to sign it, but are physically unable to, you can ask someone with the legal authority to sign on your behalf, such as someone who holds Power of Attorney for you.

Rights and responsibilities

Your rights and responsibilities will be the same as those of every other resident. To make sure your rights and responsibilities are protected, there is legislation that all aged care homes funded by the Government must follow.

The Charter of Residents’ Rights and Responsibilities will be displayed in your aged care home, or you can ask your home for a copy when they offer you your Resident Agreement.

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Aged care checklist When trying to decide which aged care home or service best suits your needs, a checklist is an excellent evaluation method.

You may want to consider a short-term respite stay at the home. That way you can experience what it is like to live in the facility before you make the final decision as to whether it is a place you would like to move into permanently. Below are a number of questions to ask the provider when assessing the suitability of an aged care home, supported living facility or other service, to assist you in making your decision.

The provider

Is the provider for-profit or not-for-profit, church or charity based? Do the owners/directors of the company have a health and/or aged care background?

When was the last time a complaint was made to the provider, what about and how was it dealt with?

Are residents and their families encouraged to have input into services offered and the quality of care?

The facility

Does the home look and smell fresh and clean, and is it in good repair?

Are the carpets and floor coverings clean? Is the inside temperature comfortable? Does the home meet safety regulations? Is there good and clear signage throughout the facility? Are there secure and interesting outdoor areas? Are there spaces and activities to support people living with special needs, such as dementia?

Do the residents appear clean and neat? Can you stay in the facility if your needs change?

The staff

Are the staff friendly and welcoming? Does the staff provide clear answers to your questions? What is the mood of interaction between staff and residents? Do staff look like they take their time with residents to give them personal attention?

What is the ratio of nurses/care workers to residents on weekdays, weekends and at night-time?

Aged care checklist

Take note of your first impressions when you first call the nursing home or service. Are staff friendly and accommodating to answering your questions? When considering a nursing home, ask to tour the facility and speak to people already living in the care home. You may know someone who lives there or has a loved one at the facility. Ask them about their experience.

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The room

Is it a single or shared room? Is the room you’re shown the actual room you’ll be moving into or is it for display only?

Does the room have an ensuite or are the bathrooms shared? Are there provisions for married couples? How is the room allocation determined? Is there access to a private phone line, internet connection or pay TV?

How is the heating/cooling controlled? What personal effects and furnishings can you bring to the home? Are there provisions for safe storage of personal items? Are there easily accessible alarm buttons in the room and

Aged care checklist

how many?

Are staff respecting resident’s privacy – do they knock before entering a resident’s room?

Day to day living

Are there areas for families and friends to meet and celebrate special events?

Can family and friends take part in activities? Are meals cooked on site or delivered? Are menus flexible and able to meet special requirements? What types of individual and group activities are offered and how often?

Are there activities that include cultural and spiritual preferences? Are there any activities organised together with the local community?

What special events are celebrated? Does the facility have pets on site or offer a pet visitation program?

Health and personal care

Is there a GP on site or can you continue to see a Physician of your choice?

How do staff administer and monitor resident’s medicine intake? How are medical emergencies handled? What other services such as speech therapy and occupational therapy are available on site

Is there a dietitian or nutritionist part of the care team? Does the facility have a wellness program? How does the facility deal with end-of-life/palliative care? Are any provisions – such as continence pads – rationed?

Financial

What are my payment options? What is the breakdown of the payable fees? Can you negotiate on the fees and how they are paid?

Live well as you age Your health. Your home. Your care. Your life.

As a trusted leader in aged care for over 65 years, ACH Group takes pride in listening and working with you to find out what would really make a difference in your life. HEALTH AND WELLBEING SERVICES

RETIREMENT LIVING

- Home-based and clinic-based Allied Health and Nursing services - Transition from hospital care - Specialised exercise programs - Private health insurance claims available on selected services

- Downsize to a more manageable lifestyle - Peace of mind with gardening and maintenance service included - Small pets welcome - See the latest available units at achgroup.org.au/available-units

HELP AT HOME

RESIDENTIAL CARE

- Comprehensive range of services and support available - Leading provider of Home Care Packages - Experienced Advisors will help design a package of services tailored to you - Call us for a free Home Care Package consult

- A safe and secure place to continue to live well - Homes across Adelaide and Fleurieu Peninsula - Healthy Ageing to remain physical, mentally and socially active - Book a tour to discover the heart and soul of each home

SOCIAL EXPERIENCES

RESPITE

- Over 50 groups or one-on-one experiences including art, choirs, exercise, computer classes and more - Check out the latest Social Links Directory at achgroup.org.au/discover-and-explore

- Take a break from your caring role - In-home and community services - Respite in residential care homes overnight or for a few weeks - Call us to find the right option for you

Confused or time poor? Our Aged Care Navigator Service can help. Find out more on page 95.

Ask for a copy of our FREE Information Guide! Letâ&#x20AC;&#x2122;s talk 1300 22 44 77 Visit achgroup.org.au

â&#x20AC;&#x153;

At Tanunda Lutheran Home,

we provide care that enriches the lives of our residents.

With over 70 years of experience, Tanunda Lutheran Home is dedicated to providing services of the highest quality and making every day the best it can be.

Residential care Respite care High care facility Dementia-specific area Located in the Barossa Valley

27 Bridge Street, Tanunda (08) 8563 7777 | info@tlhome.com.au www.tlhome.com.au

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Frequently asked questions about moving into an aged care home . . . Making the transition to residential aged care can be daunting and a life‑changing experience. It’s important you make the move confidently and know what to expect.

Making the decision to move into a nursing home comes at different times and for a variety of different reasons, all depending on the person, their care needs, their support network or financial status. Common reasons for making the move to a nursing home could include unsuitable personal care in your own home, after a crisis, or temporary respite or short-term recovery.

Is there a trial period to see whether I like the home? It is important to make sure you are happy with the nursing home you are moving into and be confident it will meet your needs because it is going to be your new home. ‘Trialling’ a nursing home by booking in for temporary residential respite will give you a taste of what life is like living in the nursing home.

How will I know if the home is of good quality?

There are a number of ways that you can look into the quality of a nursing home. Some of the best ways include speaking to people living in the home, register for respite, look to the Aged Care Quality and Safety Commission and check out Care Opinion on AgedCareGuide.com.au .

How long can I stay at an aged care facility?

You are able to stay at an aged care home for as long as you want or need. However, you may wish to leave your current aged care home to move to another if you have been accepted to another aged care home, which may better suit your health care needs or if you have been asked to leave.

Can the aged care home ask me to leave?

An aged care home might ask you to leave, with 14 days notice, if they are closing, they can’t provide the type of accommodation and care you need, you haven’t paid your fees within 42 days after they fall due for reasons within your control or if you intentionally cause serious damage to the aged care home or to another resident or employees.

Am I free to ‘come and go’ as I please?

You are able to leave your aged care facility for up to 52 nights in a financial year. This is called ‘social leave’. While you will still have to pay your daily fees and income tested fees, the Australian Government will continue to pay the appropriate subsidies to your aged care home on your behalf. This 52 day allocation period cannot be increased.

What if I need to go to hospital?

The time you spend in hospital will not count towards your social leave, but you’ll still have to pay your usual fees and payments. The Government will continue to pay appropriate subsidies to your aged care home while you are in hospital.

Frequently asked questions

How will I know when it’s time to move into a nursing home?

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Taking a break Taking some time off from caring is crucial and known as ‘respite’. Respite care offers the opportunity for both you and your carer to take a break. This may be for a few hours, a day, a night or a few weeks. Residential respite

Residential respite

To receive respite care in an aged care home, you require an assessment by an Aged Care Assessment Team (ACAT) except in emergencies. See page 41 for more information about ACAT. Usually, you may have up to 63 days of Government funded respite care in any financial year, and it may be possible to extend the care period by up to 21 days at a time, if deemed necessary by the ACATs. When you have received approval by the ACAT, you may apply directly to the aged care facility for respite. Access to respite care is based on eligibility and need. Although residential aged care homes are allocated respite places, they are not required to keep these solely available for respite provision. You will need to book this respite in advance, although in the case of emergencies, it can be organised quite quickly. You can also use residential respite as a way of finding out about the quality of care at a nursing home before deciding if the home is a good place for you to permanently move into.

Cost

For respite in a Government funded aged care home you will pay the equivalent of 85 percent of the single rate of Age Pension (called the Basic Daily Fee and currently $51.63 per day – September 2019), regardless of whether you are a pensioner or not. A booking fee may also be charged to assist in securing a place. This is a pre-payment of respite care fees, not an additional payment, and it cannot be more than a full week’s fee or 25 percent of the entire stay’s fee, whichever amount is the lowest. For respite in an ‘Extra Services’ home you may be asked to pay an extra fee to cover the cost of the higher standard of services. For more information, contact your local Commonwealth Respite and Carelink Centre on 1800 052 222. Go to page 34 to read about respite options in your own home or community.

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Extra services Some aged care homes provide ‘extra services’, such as a higher standard of accommodation, increased entertainment options and more diverse food choices. Extra service homes have approval from the Australian Government to offer these additional hotel type services and they come at an additional cost to the resident. ‘Extra service’ only refers to the standard of accommodation, meals, food and entertainment, and not to the level of care which is legislated to be of a high standard across all aged care homes.

In some cases, the whole of the home is ‘extra service’, while in others, a distinct part of that home, such as a separate building, wing or unit, is dedicated to extra services. Some of the extra services you might be offered include:

A bigger room

internet

daily newspaper

satellite TV

phone

choice of meals

selection of beverages including wines, beer and spirits special therapies such as massage, aromatherapy or podiatry leisure/entertainment facilities.

Fees

Extra service fees are set by the provider and approved by the Australian Government. This is an additional charge on top of the basic daily care fee, accommodation payment all residents pay, and any means tested fee. Some providers may offer rooms with a non-optional extra service package. You can only take up the room if you agree to and pay for the extra services offered. Other providers may offer extra services as an optional package that you can choose or cancel at any time. In this case, switching from general residency to extra service residence within the same home, does not change the accommodation payment you have already agreed to when entering the home and the provider cannot charge a new or additional accommodation payment.

Additional services

All people in aged care homes have the option to purchase additional services such as entertainment or lifestyle choices for an extra fee. Providers can not charge additional services fees for anything that is part of the normal operation of the nursing home and you have to agree to these charges before they are being delivered. See pages 132 for a list of aged care homes that offer extra services.

Extra services

Services delivered and cost may vary between providers and they should be outlined in your Resident Agreement.

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Special needs groups

There are a number of groups of people that are recognised by the Government as ‘special needs’ groups when it comes to aged care services. Aged care providers are required to consider the needs of these groups in the provision of care: Veterans – Veterans have a ‘special needs’ status to support complex medical requirements that include the need for high levels of emotional and cultural support in old age, as a result of a veterans’ wartime experience.

Special needs groups

Contact the Department of Veterans’ Affairs on 133 254 or visit www.dva.gov.au for information about support for veterans.

Care leavers – A care leaver is a person who, as a child or youth, spent time in institutional care or other types of out of home care like orphanages, children’s homes or foster care.

Because of their experiences in institutionalised care, aged care has been flagged as an area that can cause distress and anxiety.

Culturally and Linguistically Diverse people (CALD) – Aged care services that cater specifically for people who are culturally and linguistically diverse might have staff that speak a foreign language, have specific cultural activities or meet spiritual needs.

The ‘National Ageing and Aged Care Strategy for People from Culturally and Linguistically Diverse (CALD) Backgrounds’ strategy helps providers deliver quality care and aims to make culturally appropriate aged care more accessible.

See page 150 -152 for a list of culturally appropriate homes and services.

LGBTIQ – Through the National LGBTI Ageing and Aged Care Strategy, the Government aims to ensure lesbian, gay, bisexual, transgender, intersex and questioning (LGBTIQ) people have access to the same opportunities and options in aged care that are available to all Australians.

Financially disadvantaged – If you have genuine difficulty paying aged care fees and charges, financial hardship provisions may apply. These allow for your fees and charges to be reduced or waived.

Aboriginal and Torres Strait Islander (ATSI) – The care needs of older ATSI people can be quite specific and there is a cultural element that needs to be considered in the delivery of care. See page 150 -152 for an overview of service providers that have indicated to cater for ATSI clients. Homeless – If you are currently homeless, or if you’re at risk of becoming homeless, there are Government funded services that can help solve your housing problems or assist with financial or legal issues.

Disability – If you have a disability, are over 65 years of age and currently receive support through the National Disability Insurance Scheme (NDIS), visit ndis.gov.au or phone 1800 800 110 to find out what services are available to you. Rural and Regional clients – Services offered in rural and regional areas will depend on the needs of the whole community and sometimes aged care, health and community services are combined to meet local health needs.

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Meeting the needs of all cultures For many older Australians, leaving their home to move into residential care is a lifestyle change that can lead to an emotionally challenging experience. This transition can become more challenging for older people from culturally and linguistically diverse (CALD) backgrounds requiring access to residential and community aged care services that are sensitive to meeting their specific cultural, spiritual, dietary and linguistic needs.

It is expected that by 2021, more than 30 percent of Australia’s older population will have been born overseas, mostly in a non-English speaking country. With an increasing ageing and migration population, it is essential that Australian aged care services and communities have the capacity to respond to the unique needs of people from CALD backgrounds. It is also common for people from non-English speaking backgrounds who have developed dementia to forget the English language they have learnt and revert to their original mother tongue even though they may have lived in Australia for many years.

A growing focus

Meeting the needs of the nation’s older people from culturally and linguistically diverse (CALD) backgrounds has been a growing focus of the Australian Government. The highly complex nature of meeting and understanding the needs of ageing CALD Australians is being increasingly recognised by Government with emphasis and focus also being put on the risk factors specific to CALD Australians that can affect their ageing experience. Providing suitable cultural care has been associated with huge health and wellbeing benefits for this growing group of older Australians which has led to the Government’s introduction of a number of initiatives specific to CALD elders and their care.

Cluster facilities

Facilities with clusters for CALD older people generally consist of three or more residents from a similar background and staff who speak their language. Cluster facilities also make an extra effort to focus on meeting the cultural, spiritual, dietary and social needs of CALD residents. The aim of clustering is to:

Enhance the quality of care provided to residents from CALD backgrounds in residential aged care facilities

Promote and facilitate access to residential aged care facilities for people from CALD backgrounds

Cultural services

For example, people who migrated from southern and eastern Europe in the 1950s and ‘60s, or from Asian countries in the 1970s and ‘80s, and who are now in need of aged and community care services, will be much more comfortable and secure receiving care from people who understand their specific cultural needs.

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Enable residents to observe religious, spiritual, cultural and personally significant events

Cultural services

Improve communication between staff and residents Maintain dietary customs according to the CALD backgrounds of residents’ religious and cultural preferences

Provide social and activity programs that appropriately cater for the needs and interests of CALD residents.

Some mainstream residential aged care facilities have informal ‘clusters’ that cater for the needs of older people from diverse backgrounds. There are also culturally specific aged care facilities that have formally entered into a contract with the Australian Government to, wherever possible, meet the needs of a specific cultural group.

Partners in Culturally Appropriate Care

Partners in Culturally Appropriate Care (PICAC) is a national initiative, funded by the Australian Government, designed to improve aged care service delivery for older people from CALD communities. The PICAC initiative has resulted in:

More aged care service providers delivering culturally appropriate care to older CALD people

Better access for older CALD people to culturally appropriate residential and community care services

Older CALD people having a greater capacity to make informed decisions about residential and community based aged care.

Polish Community and Home Care

Federacja Organizacji Polskich w Poludniowej Australii

The Polish Federation in association with generous support of the Commonwealth Home Support Program and Home Care Packages, can assist you or an elder relative stay in the home, by providing: • European Styled Meals • Polish Social Support Group • Polish Social Support Individual • Access to Polish Seniors Clubs • Flexible Respite • Transport Services operated by Polish speaking Volunteers

Prosimy o Kontakt We look forward to hearing from you

Call

(08) 8232 1464

W ramach Federacji oferujemy programy przygotowane z myślą o osobach polskiego pochodzenia: • Polskie posiłki i obiady • Programy Groupowe dla Seniorów • Indywidualna Pomoc dla Seniorów • Dostęp do Klubów Seniorów • Usługi transportowe • Program opieki wspomagający opiekunów

reception@polishfederation.org.au polishfederation.org.au

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Call 08 8941 1004 to find out more about PICAC across the Northern Territory, or call 08 8241 9900 for PICAC in South Australia.

Breaking language barriers

Healthcare professionals in General Practice treat patients from a diverse range of cultural and linguistic backgrounds. A significant proportion of the Australian population speak a primary language other than English and patients with limited English proficiency may be less likely to adhere to medication regimes and follow-up plans. They may also have a decreased understanding of their diagnosis, and overall, less satisfaction with their care. Access to high quality medical interpreter services may improve the quality of care for these patients. Language assistance will ideally be provided by a professionally trained medical interpreter, but can also come from multilingual staff, family or friends. By understanding the benefits of an interpreting service, healthcare professionals may help facilitate culturally competent care. The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Government. The service covers more than 100 languages and is available 24/7 on 131 450.

Cultural services

Through training, workshops and information resources, the PICAC program aims to equip and support residential and community aged care service providers to deliver culturally appropriate care.

See pages 150 –152 for a list of aged care homes and home care package providers in SA/NT who can meet the needs of people from a range of cultures.

Connection – we engage, empower. . . . Because we are listening. Kinship – your story is important to us . . . . Because you matter. Collaboration – we are partners, together we engage, create and deliver services . . . . Because this is your story. Adaptability – we will work together to change, adjust and adapt our services . . . . This will ensure your story is the best it can be.

Home Care Packages Personal care (08) 7088 0500

Help at home Health & wellbeing

enquire@gocsacommunitycare.com.au

Social activities Respite care gocsacommunitycare.com.au

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Supported Residential Facilities

Supported Residential Facilities (SRF) are generally private businesses that provide accommodation and care for residents similar to residential aged care but on a fee basis. They are not funded by the Australian Government and therefore not governed by the Aged Care Act of 1997. This also means you don’t need an Aged Care Assessment Team (ACAT) assessment to access care in an SRF. SRFs are private low level category aged care homes providing the same services as Government funded homes but without the requirement of accommodation payments. They range from small sites accommodating as few as five people to larger facilities with up to 80 residents. The fees, standards and services provided by SRFs varies, so it is important to look at as many as possible to ensure you find the one that best suits your needs in terms of level of care and services.

What services are available?

While SRFs do not receive direct Government funding, you may be able to access some Government funded services and community services. These services may include allied health, mental health, disability services, Veterans’ Affairs and neighbourhood houses. As an SRF resident, you’ll need to meet the same eligibility criteria for Government funded services as other people in the community. You will not be eligible for home support services that are already provided by the SRF, such as delivered meals, home care, home maintenance and personal care. You may be eligible for other services such as home nursing, social support and allied health. The SRF manager or personal care coordinator will know how to access these services or you can ask your local council or community health service.

What should I look for in an SRF? A good SRF:

Provides for your needs Respects your individuality and promotes independence Provides a supportive environment for you and your family and friends

Invites input from you, your family and friends about the care and services you receive

Uses current practices to care for and support you.

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24-hour care in your own home Supported living communities combine the best advantages of retirement villages and nursing homes, to provide a new and welcome choice for seniors. In a supported living community you buy and have a leasehold title to your own home – as in many retirement villages. However, unlike a retirement village, you’ll have access to various levels of personal care and nursing care – but this is provided in the privacy of your own home, a choice not available in nursing homes.

Care Communities

These are unique villages with the look and feel of a retirement village and the care of a nursing home. Run by approved providers, you can access Government funding for Home Care Packages, with home care services offered in the comfort of your own self-contained home in the village.

No asset-testing or ACAT assessments

Acquiring one of these homes, which is not Government funded, is surprisingly easy. As with a retirement village, there is no need for asset testing or income testing. There is also no need for an assessment by the Aged Care Assessment Team (ACAT) that nursing homes require. Furthermore, since there are generally no waiting lists, you are able to move in straight away. If you already receive home support benefits before moving to a supported living community you can stay with your current provider. Care benefits can also be arranged if you’re in need of a care package.

Staff at supported living communities

Carers are always available to help out with daily housekeeping chores such as cleaning, vacuuming, clothes washing and ironing. Registered Nurses can prepare suitable care plans individually tailored to your health care requirements, including:

regular health checks medication management wound and skin care special treatment regimens palliative in home care nutrition monitoring illness prevention

Supported living

A new type of supported living is known as Care Communities.

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education and wellness programs pharmaceutical support and medication reminders.

Maintain your social life

While some residential aged care homes don’t cater for couples, supported living communities can offer the capacity for couples to stay together in their own home, even if they require different levels of care. The community centres offer many comfortable facilities, including lounge areas, libraries, television, games and activities rooms and tea and coffee facilities.

Supported living

Friends and family are always welcome to pop in for visits, meals, family celebrations and to make use of the many facilities. If you don’t feel like cooking at home, the dining room is available as an alternative and can be a great way to catch up with friends and neighbours.

Choosing a supported living community

There are various factors which may determine your transition to a particular supported living community. For instance, do you prefer a smaller environment, or would you rather be in a larger place with more activities? Another factor which may help you come to a decision is whether the facility has amenities that are important to you, such as a gym, recreation centre, library, or a chapel. Food and health is also a major determining factor in the supported living community you choose to reside at. Before coming to a decision, ask the following questions: Is the food appealing? Do you have the option of eating in your room? What kinds of food are served? Is it nutritious and appetising? Are there different food options available? How are health problems handled? How does the community handle both emergency and non‑emergency problems? If you develop a medical condition, will you be able to remain at the community? At what point would you be required to move elsewhere for medical care?

It’s important to remember, the facility you will be happiest at will not necessarily be the most expensive. The right community for you is the community where you feel ‘most at home’.

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Retirement living and your choices If you are looking for a supportive environment with safety and security, you might like to consider a well managed retirement village. The size and levels of accommodation vary – from self contained independent living to serviced apartments. Think about the type of village you wish to live in and what you can afford on a continuing basis. It is essential that you ask questions to understand the financial implications of ‘owning’ a unit in a village.

What is a retirement village?

Retirement villages are designed for people aged over 55 as an alternative housing and lifestyle option. They are popular with people who feel they need more security, support or company, but who want to maintain their independence.

Independent living

Independent Living Units (ILU), also known as villas or apartments are designed for active retirees. They range from one to four bedrooms and may be within a high or medium-rise complex, terrace housing arrangement, stand-alone or semi-detached.

Serviced apartments

Serviced apartments are generally one or two bedrooms and provide residents with some daily living assistance. Services may include cleaning, laundry and assistance with personal care. While a small kitchenette is usually included within the apartment, meals are provided in a dining room setting.

Residential aged care

Some retirement village complexes also offer residential low level care and high level care accommodation, as well as Home Care Packages for people with varying care needs. You will need an aged care assessment to access either of these care options. Go to page 19 to read more about the Home Care Packages or page 43 for information about aged care homes.

Types of villages

There are two types of retirement villages:

Resident funded village Donor funded village Resident funded villages are owned and operated by the private sector or not-for-profit organisations on a commercial basis to produce a profit or surplus.

Retirement living

Seek expert advice as well as that of your chosen village’s residents’ committee. Also, be sure to assess the culture and social side of the village to ensure they meet your expectations.

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Retirement living

The village is funded by the residents who ‘purchase’ their villa or apartment under one of the tenure arrangements. The residents also contribute to the village’s capital infrastructure and the cost of ongoing management. Donor funded villages are normally owned and operated by not-for-profit organisations or church groups. They include an element of charitable subsidy and entry is generally restricted to the needy.

Ownership

The various forms of occupation or ownership rights are referred to as ‘tenure’. The legal forms of tenure include Strata Title ownership, leasehold estates, licences to occupy, freehold or company share arrangement with related residency entitlements. Regardless of the type of tenure, residents are consulted about the ongoing management of the village. This ensures that the village you have chosen cannot be changed without the approval of the residents.

Deposit or entry contribution?

Before moving into a village, you will need to pay an entry contribution which is refunded if you move out of the village. However, a Deferred Management Fee (DMF) usually applies, and is deducted from the amount you receive back. This must be specified in the entry agreement or contract. The cost of entering a village depends on the facilities and services offered. Monthly service and maintenance charges also apply and you may have to pay for extra personal services like laundry. To reserve a villa, a nominal deposit is required and the village will have a policy on how long it can be held for you. Should you change your mind within this specified time, the deposit will be refunded.

Come home to Calvary. As your aged care needs change, Calvary is there. calvarycare.org.au

Independent Living | Residential Aged Care | In Home Care Services

Speak to our friendly local staff

1800 222 000

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If you enter into a binding arrangement with the village, the deposit will be part of the purchase price. In some States and Territories, purchasers are entitled to a refund during a ‘cooling off’ period following the signing of a residency contract. Be sure to make enquiries regarding this as some villages may require an administration fee for refunds.

Fees and charges

There are many fees and charges associated with living in a retirement village. Ensure you are provided with full details of all applicable charges and what they cover. For example, there may be a regular maintenance charge that covers the running costs of the entire village. These costs may include upkeep of facilities, staff, council and water rates from common areas, security, insurances including workers’ compensation and public liability, contents insurance for common areas as well as village building insurance. In addition, the charge may also contribute toward a ‘sinking fund’ for major repairs and improvements.

What happens upon vacating?

While the resale value will be determined by the market, there are factors in a retirement village that can add value to your villa or apartment. These include good management, attractiveness and the services and amenities available to enhance retirement living.

Departure/exit fee

The village will deduct a ‘deferred’, ‘departure’ or ‘exit’ fee at the time of settlement of sale or re‑occupancy of your villa. This fee forms part of the purchase price, but its payment is deferred until the end of the occupancy.

Researching your next steps in retirement? Our guide will answer your retirement living questions and give you the confidence to make the right decision for you. To download the complimentary guide, simply head to: info.retireaustralia.com.au/ retire-ready

The amount is calculated using a formula that generally involves a percentage of your/your successor’s entry cost multiplied by the number of years of your occupancy, and may include a proportion of capital appreciation.

Can’t afford to buy?

Some retirement villages offer accommodation rental units, sometimes known as periodic tenancy, although these are generally reserved for people with limited financial resources and are usually income assessed. You don’t own the property but pay a weekly fee for the accommodation under the Residential Tenancy Agreement, plus bond. Depending on your circumstances you may be able to receive rent assistance from Centrelink.

11 villages across South Australia!

1300 68 77 38

retireaustralia.com.au

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Finding the right village When deciding on a retirement village, be clear about what you want, what you are prepared to compromise on and what you definitely don’t want.

Retirement living

Finances: Know your budget, what you can afford and what other ongoing costs are required. Always seek expert legal and financial advice. Ask questions and ensure you fully understand all the financial and legal implications of living in a retirement village before you sign anything or hand any money over. Lifestyle: Think carefully about how you spend your time now and how you want to spend your time in the future. For instance, if you are looking for a complete lifestyle change, you might consider a resort retirement village. Many villages offer special interest facilities such as golf and tennis courts, and more are now accepting pets. Support: One of the attractions of a retirement village is the peace of mind of 24-hour help and assistance. Many villages now offer additional home support services. This is ideal if you need additional help with personal care, meals, laundry and domestic assistance. Location: When looking at locations, you may want to consider whether you want to be closer to family or stay in or near the community you’re already in. You may have always dreamed of living by the sea or in the country, while proximity to shops may also be important to you. Amenities: Villages now offer a massive range of amenities including libraries, restaurants, community rooms and barbeque areas. Ultimately you will be paying for these amenities, through your weekly or monthly payments, so you may want to think about whether an all-weather indoor heated swimming pool or the caravan and boat parking is important to your needs. Other accommodation: You or your partner’s needs may change in the future, so you may also want to consider what other types of accommodation are available. Many developments are now offering serviced apartments and residential aged care at the same location, which means that even though your needs might change, you can still live in the same community.

Choosing a village

When you have found a village that appeals to you and you feel would suit your particular needs, it is recommended that you don’t rush into making a commitment. Instead visit the village often, get to know the management and staff, as well as the residents’ committee, and seek answers to all your questions. Make sure you request a copy of the village rules. These are generally appropriate rules to enable residents and guests to enjoy the village, particularly communal areas, and its lifestyle, and are based upon courtesy and a mutual understanding between residents and management.

W TAKE E'LL EVER CARE OF YTHI NG Call 1 3 find o 28 36 to ut mo re

Our team is here to make life easier In 15 retirement communities across Adelaide, you can live independently and enjoy a lifestyle where everything is taken care of for you. So, no matter where you go throughout the state, the moment you set foot in any Aveo community you’ll meet people like Jo-Anne, John and Shane. Shane will make sure the garden is at its beautiful best. Jo-Anne’s always on hand to listen with lots of ideas on how to get the most out of every day. And John will help out with odd jobs around the home. They’re just a small part of

Come and visit one of our retirement communities across Adelaide, chat with our people and see for yourself what makes Aveo different. Call 13 28 36, 7 days a week, to make an appointment.

15 welcoming communities across Adelaide 13 28 36 aveo.com.au

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our big team who’ll make sure you enjoy the comfort, security and support to live well every day.

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Supporting the rights of older people Most of the time aged care services work well and the people who use them are happy with the service they receive. However, sometimes a problem may arise, and you may need help to speak up and have the problem resolved. Many people feel uncomfortable raising a complaint or concern, but it is important to address your concerns early and not leave it to escalate. This can be particularly difficult if your complaint is about the care or services that you are dependent upon for meeting your most basic needs. Nevertheless, we live in a society where each and every one of us, regardless of our age, has rights as citizens and individuals.

If you feel unsure or unable to address your concerns with the service provider, you can ask an advocacy service to help you. An aged care advocate can assist you to take choice and control over your care services and work with you and your family on the best way to address your concerns with a provider. Their services are usually free and they can give you information, advise, and support you to express your concerns or even speak on your behalf. They will aim to achieve the best possible outcome for you. An advocate can: Help you understand your rights and responsibilities Listen to your concerns and discuss your options Support you and give you confidence in addressing a concern Raise a concern with the service provider or speak on your behalf Advice is generally provided on consumer rights, human rights, aged care rights and responsibilities, financial exploitation, substitute decision-making and elder abuse prevention and response. Advocates can assist with negotiating changes to your care plan, ensuring the needs of people from culturally diverse backgrounds are met. They also deliver specialist community education, such as self-advocacy and how to meet the needs of people with dementia and special needs. There are free and independent advocacy services in every State and Territory that provide free telephone advice, community education and other assistance for older people. The Older Persons Advocacy Network (OPAN) is a national network of nine State and Territory organisations that have been successfully delivering advocacy, information and education services to older people in metropolitan, regional, rural and remote Australia for over 25 years.

Advocacy

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The Australian Government funds OPAN to deliver the National Aged Care Advocacy Program across the country. If you receive Government funded home care or aged care services you can access free advocacy services through this program. Call 1800 700 600 to speak with an aged care advocate in your State or Territory or visit online at opan.com.au

Elder abuse

There are heartbreaking stories of older people being mistreated by the people they trust and who are closest to them. Like the case of the 85 year old gentleman who appointed a distant relative as his Power of Attorney. He was neglected, unable to return to his own home and large amounts of money were taken out of his bank account without his permission. Or the woman who became depressed and fearful because her addict son abused her verbally and psychologically, took her possessions, and isolated her socially. Elder abuse is defined as any act which causes harm to an older person and is carried out by someone they know and trust, such as a family member or friend. The abuse may be physical, social, financial, psychological or sexual, and can include mistreatment and neglect. Elder abuse can happen to anyone. A report from the World Health Organisation (WHO) suggests that the number of people experiencing elder abuse could be as high as one in ten. As our population ages, the number of people affected by elder abuse is also expected to rise. For information about abuse and abuse prevention, and options for getting help in South Australia or the Northern Territory, talk to an aged care advocate. Contact the National Aged Care Advocacy Line on 1800 700 600 for more information or find an aged care advocate in your State or Territory online at opan.com.au

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A placement consultant makes your job so much easier Needing to place a loved one into an aged care home can be a highly stressful event for families and carers. You might think its a lack of information or understanding but in fact its because you are both the carer and the person emotionally involved as well as the decision maker. This process can be eased significantly with the help of an aged care placement consultant who can take control of the running around, paperwork and planning. Moving into residential care is a situation most people postpone for as long as possible until the point of necessity, often leaving little time to organise everything. If some initial planning were to be undertaken it could soothe the transition and reduce the stress at what is a critical turning point in peopleâ&#x20AC;&#x2122;s lives. Planning should include obtaining information on the financial implications of entering residential care, gaining information on the facilities available in your area and ensuring Wills and Powers of Attorney and Guardianship are up to date.

Placement consultants

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Call Cate King and her team for help or advice

08 8379 5006

113 Conyngham Street Frewville www seniorspathway.com.au

Placement consultants

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A placement consultant can take over a lot of the stress of searching for and transitioning into an aged care home.

How a placement consultant can help

Every single transition to aged care is unique and a placement consultant will take several things in consideration to make sure the advice is right for your circumstances: Are you looking for care options for a single person, or a couple?

Is there a physical condition that is deteriorating, are mental faculties and awareness impaired?   Is there acceptance or understanding of this part of the journey?

What are the family dynamics around the placement decision and the impact on everyone involved?  Having extensive knowledge of facilities in their area, as well as the placement process, an aged care placement consultant can often find a home faster, and one that is specially suited to your requirements. Through their established relationships with aged care homes, they are familiar with the culture of each home and, most importantly, they have advanced knowledge when vacancies become available. By knowing the culture of each facility and getting to know you, placement consultants can determine which homes would best suit your needs and preferences, and make prior applications to these homes. Without the assistance of an aged care placement consultant, you or your carer would need to constantly phone the facilities of your choice

Do you need to make a decision for yourself or a loved one, regarding moving into residential care? We at ICare understand the difficulties you face when making decisions about aged care. As an Accredited Aged Care ProfessionalTM, we can help you: ● Understand the range of care options and how the aged care system works; ● Find and access the right type of care centre through our placement service; ● Explain the range of fees and how they are calculated to estimate what you need to pay; ● Review your financial situation to evaluate what payment option best suits your lifestyle. Latina Brzovic

CPA Accountant Accredited Aged Care ProfessionalTM

latina@icareaccounting.net

0450 001 826

Professional, Simple, Affordable

Southern Aged Care Placement Services – Assist our client to navigate the aged care process, complete and submit all relevant documentation and actively assist to find suitable Aged Care placement to meet the needs of our clients. – Assist our clients to understand, complete and submit the required documentation. This includes Income & Assets forms, Aged Care application form, nominee authority, Advanced Care Directives, etc. – Assist and support clients living at home to access community support and set up home care services to meet the clients assessed care needs. – After we develop, organise, facilitate and assist the client to receive appropriate care that they need, we will conduct a follow up to ensure that both the client and family are happy with services. Cont act us

P: 0498 874 464 E: southern.acps@gmail.com

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to demonstrate your eagerness and commitment to obtaining a bed in that home.

Negotiate and advocate for you

The aged care placement consultant advocates on your, and your family’s, behalf and is able to assist with the whole assessment process. They also complete all the necessary paperwork and application forms for entry into an aged care home which is helpful, as the applications can be quite daunting. They may suggest seeking financial advice where required. An aged care placement consultant helps share the load at this crucial time, can significantly speed up the time it usually takes to find a placement at a suitable home, thereby easing the transition into residential care. Be sure about your expectations of service and what the placement consultant is able to provide, including:

Face to face family meetings to discuss your situation and a respect for the emotions of all the family members involved  Support and recommendations that cater for the specific requirements of your family and loved one

Counsel that prioritises family sensitivities, needs and special requests, before asking how much money is available and getting the status of the financial situation

Practical assistance with urgent placement situations – which they often are – where reducing the typical waiting times, or arranging respite care, is a necessity

Placement consultants

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We believe in making aged care easy for you. We specialise in providing: + Aged care placement — respite and permanent + Accommodation options + Home care — sourcing providers and support + Comprehensive aged care consulting

Carina Curtis | M 0433 897 083 consulting@agedcareplanning.com.au Established by Bronwyn Arnold in 2005

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Choosing a placement consultant

Within SA & NT there is a range of well qualified placement consultants who can help you in your search for aged care options. When you’re choosing a placement consultant to support you through the aged care transition, look for someone who is an expert in building and nurturing relationships, who is unbiased and independent, and has no business investment or alignment with any aged care facility.   An independent professional is able to provide guidance based entirely on your individual circumstances, not biased by commission or kickbacks from any particular facility or provider. A quality, independent placement consultant will: Take their time to get to know you, your family, your circumstances, requirements and preferences. Understand the strengths and weakness of every aged care facility they are recommending. Know the required, and accredited, quality of the aged care facilities, beyond the brochures and websites.   Provide you with streamlined access to an extended services network of professionals you may need, including financial advisors, lawyers, social workers and other specialists.   Be at ease with talking to Centrelink, doctors and health professionals, ACAT teams, financial advisors, real estate agents and all the people along the way.

Confused by aged care? Get the advice you need If the time’s come to take care of the needs of an elderly relative, it’s worth seeking out help from experts. The team at Senexus will work for you to deal with everyone and everything to secure the care your loved one needs. • • • • •

Single and couples placements Quick access to the best suited homes Calculation of the costs of care House clearing and real estate Estate planning services

194a Prospect Rd Prospect SA 5082

senexus.com.au

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Call us today on

08 8344 1991

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Choose an advocate who will ease your concerns, supporting your family with all aspects of this transition, allowing you to focus on your loved one.

You can be open in your discussions because, as health professionals, they have a policy of confidentiality. Their professional fees may differ and it is reasonable to advise them if you are working to a budget. Some placement consultants charge by the hour, whilst others offer a package of services for one fixed price. Ensure that you are advised of all the possible fees and costs up front. Finally make sure you feel comfortable talking with the placement consultant because your professional relationship will be significant in them understanding what you want and organising the appropriate careÂ services.

Resolving family disputes

Placing a family member into care can be life changing. There are many factors, physical, social, psychological and financial; that may arise which families sometimes find too difficult to cope with by themselves. For example, it is not uncommon for various family members to each have their own opinion on which aged care home is more suitable. Also, there is often one family member who is responsible for the majority of the negotiations and practical support, but every family member wants their opinion considered when it comes to making choices. Such situations can result in family conflicts. There are specialist health professionals who offer independent, nonâ&#x20AC;&#x2018;judgmental service, which can explore the subtleties of each situation and offer caring support in addition to counselling and conflict resolution.

Aged Care Navigator Service Confused or time poor? The Aged Care Navigator Service can help. Our experienced health professionals will help you understand your options, do the legwork and support you to access the right solutions. ACAT assessments, health services, accommodation options, social experiences, dementia advice or everyday support. Letâ&#x20AC;&#x2122;s talk 1300 22 44 77 Visit achgroup.org.au

Placement consultants

Placement consultants are most happy for you to call them for a chat and understand you may talk to a number of them before making your choice.

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Case management

The case management process uses a comprehensive approach to identify and implement health and social care services to optimise your health, quality of life and active participation in the community. Case management may be short or long term, or episodic. It plans for both current situations and your long term needs. Case Managers work in partnership with you, your carer and family, as well as other service providers to develop and implement individualised care plans and strategies best suited to your needs and goals. Health based case managers are usually a nurse, social worker or allied health professional. Community based case managers generally have skills from a range of disciplines such as social workers, behavioural science, allied health or nursing. The type of care will depend on your individual needs. Some may only require coordination of support services such as home care. If you are eligible for a Government funded care package, case managers are often assigned through your service provider as part of your Home Care Package or home care services. If you have complex and multiple needs and you’re looking at different care options, or you would prefer not to use a Government funded package, you may choose to use the services of a private case manager.

Helping you to find the solution for all your aged care and accommodation needs We specialise in: Residential Care Placement • Accurate assessment and reporting of care needs to facilitate better and quicker placement • Identifying quality facilities • Completion of paperwork

Home Care • Connecting you to quality Home Care Package providers

Retirement Living

Anthea and Andrew Boden are a well respected and highly experienced team assisting South Australian families since 2005

• Providing direction on Retirement Living

Planning for your future care and accommodation • Ask about our Pathways service

Personal guidance in age care planning and management

Contact Andrew or Anthea Boden M 0411 953 429 M 0402 564 327

T (08) 8337 9851 agecaredirections.com.au

Care planning

The aim is to provide appropriate and coordinated care that you have control over. Care plans are person-centred and prioritise the needs identified in the comprehensive assessment. The case manager implements the care plan and this may include identifying support services that other community care agencies will provide. Services include monitoring each individual to ensure the service provision is effective and financially accountable, to identify changes and make adjustments to the care plan if needed.

Private case management

If you are eligible for a Government funded care package, case managers are often assigned through your service provider as part of your Home Care Package or home care services. However, if you have complex and multiple needs and you’re looking at different care options, or you would prefer not to use a Government funded package, you may choose to use the services of a private case manager. Private case management services are supplied by experienced, tertiary‑qualified case managers, to provide support services and coordination across a wide range of community and supportive health services. Waiting periods for private case management are generally reduced compared to some government subsidised services. The duration of private case management is flexible, and may be short-term or ongoing, depending on your needs. In some cases, such as if a person is cognitively impaired, the Public Trustee may assign a private case manager to organise their care.

How much does it cost?

The service of a private case management is not governmentsubsidised in any way, so you will be charged for all services. Hourly rates vary between private case management organisations so always ask for a breakdown of costs before employing them.

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Placement consultants

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Your Aged Care Companion Adelaide’s experts in emergency respite, planned respite and permanent placement. • Accredited staff • Same Day Service • Capped fees • 24 hr emergency service

Generally, an invoice for all care services purchased on your behalf will be provided to you each month. Many case managers offer no lock in contracts, meaning care can be arranged for one or many ongoing visits, and you only pay for what you use.

Call us today on 8332 8409 or 0451 711 322 to book an appointment with Minna or Karyn. You can visit us at 471 The Parade, Magill. If you prefer we can come to you. YourAgedCareCompanion.com.au info@youragedcarecompanion.com.au

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Managing the complications of aged care Specialising in . . . AGED CARE FINANCIAL ADVICE

Nearly half of Australians take up an aged care bed within one month of being assessed as needing full time residential aged care. This is often triggered by an unexpected event, such as a fall, or even a decline in the health of one member of a couple, affecting both of them. This means you, your partner or your family must make important decisions amidst the emotional and logistical upheaval you face in a very short period. What can you do? What are your options? What will it cost? Will you keep the house and rent it out or should it be sold? What difference does it make? How will this affect your Will? What will happen to your Age Pension?

As specialists, we have the knowledge, experience and professional skills to help you. It is our role to guide you through the overload of information and uncertainty, helping you to achieve the best outcomes for your family and loved ones. We can help you with the following: • best option for paying the entry fees • confirming affordability of care • best option for the family home • best option for your income & assets • maximising Government entitlements • minimising ongoing costs • maximising inheritance • finding your new home • completion of forms • negotiations • written financial advice • staying on track

Contact: Denise Kipling

(08) 8223 6880

denise@financialsuccesssa.com.au www.agedcarefinancialspecialist.com.au

. . . helping you to make the right decisions . . . Certified Financial Planner Aged Care Financial Specialist Accredited Aged Care Professional Providing Aged Care Specialist Advice since 2006. Member of Financial Planning Association FPA *Financial Success SA Pty Ltd (ABN 68 114 614 838 AFSL 235520) is a Corporate Authorised Representative of Financial Wisdom Ltd ABN 70 006 646 108 AFSL 231138

These reoccurring questions can require urgent answers during what is often the busiest time of your life, which can result in conflicting answers from family members as they all now seek to help. Throw in the payment/deposit system – Refundable Accommodation Deposit (RAD) or a Daily Accommodation Payment (DAP) – negotiating various fees with a facility, filling in Centrelink forms and things can quickly become overwhelming.

Things you ‘should not’ do

Decide to rent the home before everyone discusses and accepts the consequences.

Decide to sell the home before understanding the Age Pension and aged care fee impact.

Choose how you will pay the aged care fees before understanding all of your options.

Believe you fully understand the aged care puzzle as it applies to you.

Make untested or inaccurate assumptions about your ability to meet the aged care costs.

Allowing or enabling the dominant family member to influence the decisions.

Incorrectly assume that all decisions must be made before you can get the care needed.

Instead seek help from a Certified Financial Planner who is experienced in aged care. An expert can help clarify what options are available to you and work through the benefits and disadvantages of each option. Go to page 161 to find Financial Services in SA & NT or visit AgedCareGuide.com.au .

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Expert financial advice imperative At a time when your main concern is the health and welfare of loved ones, you are faced with the complex financial issues of aged care. The financial decisions surrounding aged care may be overwhelming, due to the different funding mechanisms that apply to nursing homes or ‘Extra Service’ facilities. These can be further complicated by the impact that a move to care has in terms of the pension paid by Centrelink and the fact that the family home is treated differently for pension purposes than for aged care purposes. Just getting a basic understanding of what forms you need to complete, when to complete them and where to send them, can be a difficult path to navigate.

Paying for your care

You then need to consider important issues such as how to pay for any accommodation payment, whether to sell the family home or rent it out, how to maximise or keep the pension, all at a time when your main concern is finding a suitable place for your loved one to receive the care they need. By understanding the rules and being able to apply them to individual circumstances, financial advisors are able to save their clients thousands of dollars.

How an expert can help

The best financial strategies and options will depend on your specific circumstances, objectives and situation. A specialist aged care financial advisor can cut through the vast amount of information available and make sure that all aspects of your financial situation are addressed – the family home, accommodation payments and care fees, cash flow and investment planning. This will enable you to concentrate on finding the best place for care. A financial advisor can help you focus on the information and issues that are important to you and your specific financial situation.

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Drew Potts T 1300 684 402 E drew.potts@pdfadvisors.com.au W www.pottsduhring.com.au

While every situation is different, there are some common elements of aged care financial advice which professional consultants often provide to their clients. Some of these elements include:

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Review and planning of tax implications Maximising Government pensions Minimising nursing home fees Negotiating with aged care facilities Keep in mind, not all financial advisors are experienced in dealing with the financial complexity of entering into aged care.

Important questions to ask

Some important questions you should ask before engaging the services of a financial advisor include:

Do they specialise in dealing with aged care financial issues? What experience do they have in aged care financial issues? Will they provide you with an outline of all your options? Will they provide their advice in ‘plain English’?

Financial advice

Will their advice be in writing? Will they deal with Department of Veterans’ Affairs or Centerlink on your behalf?

Is the service a once-off or an ongoing service?

What will it cost?

Generally financial advisors charge a fee to help you with strategies to fund your aged care journey. Fees will vary and it pays to contact a number of experts for a quote on their services so you can compare.

Financial counselling

If you’re experiencing financial difficulties and have little income, you may be able to receive free financial counselling services to help you work through this. Operating from community organisations, financial counsellors can provide independent and confidential information, support and advice on a range of areas including consumer credit law, bankruptcy and debt collection laws, industry hardship policies and government concession frameworks. They can help you in your negotiations with financial institutions and creditors and may also be able to assist with your budgeting and referral needs. Services are funded by State/Territory and Federal Governments and are provided free of charge. Find out more about financial counselling services in South Australia or the Northern Territory on financialcounsellingaustralia.org.au or call the National Debt Helpline on 1800 007 007 to speak to a financial counsellor over the phone.

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Reverse mortgages If you are finding it difficult to pay an accommodation payment to enter an aged care facility and are afraid you may have to sell your home in order to make the payment, a reverse mortgage is one option you may consider. Reverse mortgages, or equity release loans, are generally available to residential property owners over 60 years of age, and they allow a person to release funds using the equity in their house. These funds can then be used as an income stream, or to borrow against, for personal lifestyle needs such as travel, home improvements, medical bills or to pay for aged care services or accommodation payments. There are a number of advantages in using a reverse mortgage to fund an accommodation payment. Some of these include:

Retaining the family home. This is particularly important if the spouse of the person entering care wishes to continue living in the home.

Ability to pay the accommodation payment quickly. This

saves substantial interest charges to the aged care facility as generally the interest charged on the loan will be lower than that charged by the aged care facility.

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Aged Care Financial Services Let us: • Demystify the complex nature of the Aged Care fee structure • Educate you on how entering care will affect your financial position • Communicate options to consider when entering into Aged Care

Let us ‘Tend’ to your Aged Care Planning

Call us today on (08) 8362 4555 service@tendfp.com.au 48 Fullarton Rd, Norwood SA 5067 Visit our website at

www.tendfp.com.au Tend Financial Planning Pty. Ltd. is an Authorised Representative of GWM Adviser Services Limited ABN 96 002 071 749, an Australian Financial Services Licensee, Registered office at 105 –153 Miller St North Sydney NSW 2060 and a member of the National Australia group of companies.

It is also possible to pay an accommodation payment in

part (or full) via a periodic payment to the aged care facility. Although the interest charged may be higher, there are considerable cash flow benefits.

How do reverse mortgages work?

While a traditional mortgage requires a person to make payments on the home loan, payments on a reverse mortgage loan are only due when a person decides to sell, leave the home or in the event of their death. When their home is eventually sold, they can pay back the amount of the loan as well as the interest owing. No income is needed to qualify for reverse mortgage loans and no regular repayments are required. The interest is ‘capitalised’ – added on to the loan account – and the debt is repaid when the property is sold later or when the last surviving borrower dies.

Choosing the right loan

It is important to choose the right reverse mortgage home loan which is most appropriate for you. Seeking impartial advice from Centrelink and a financial planner can help you to consider all of your options and ensure that the accommodation payment is structured to avoid any unnecessary reduction in pension.

AdviceCo. Wealth Management Professional assistance in Aged Care Financial Advice We understand this is a stressful time and we are here to help you Let us help make the complex simple Explore options to meet your needs

Call Carmela La Starza today on (08) 7099 3574 carmela@advicecowealth.com.au 167 Flinders Street, Adelaide Visit our website www.advicecowealth.com.au La Starza Advisory Pty Ltd, 96 632 949 225 trading as AdviceCo. is a Corporate Authorised Representative of GWM Advisers Services Pty Ltd an Australian Financial Services Licensee. Registered office 105-153 Miller Street North Sydney NSW 2060.

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Estate Planning A well prepared and executed estate plan can not only save your estate unnecessary costs in the future but can also save your loved ones from unnecessary stress after your death. Estate planning is the process in which you discuss with a legal practitioner what you want to happen with your estate, known as your assets, when you die.

Estate planning

It is a plan which involves you considering who you want to be in charge of your Will, who you want to benefit from your estate, your funeral wishes and who you want to look after your financial and personal/health matters if you were to lose capacity during your lifetime, for example by way of dementia or stroke. Effective estate planning ensures your assets are protected and distributed to the right people according to your wishes. A properly drafted, up‑to‑date Will is the only way that you can be sure your assets will be dealt with as you wish when you die.

Executors

In the Northern Territory, the executor of the Will must apply for a Grant of Probate through the Supreme Court for permission to take control of the estate. If there is no Will, the closest next of kin or relative can take the role as administrator of the estate, however, they need to apply to the Supreme Court to receive control of the estate. In South Australia, an executor of an estate will need to receive a Grant of Probate to administer the estate and handle the disposal of any assets. If you die without a valid Will, or your Will is invalid, your estate will be treated as an ‘intestate’ and your assets will be distributed among your surviving relatives. If there are no family members found, the state awards the assets to itself. In South Australia, if you get married your Will is automatically revoked. On the other hand, getting a divorce does not revoke your Will, but it does revoke any rights or distributions to your former spouse. If you decide to make a Will through a DIY Estate Planning kit, it can save you money now, but can often add to the costs of your estate administration. The only way to ensure that your loved ones are protected is to obtain proper legal advice regarding your estate planning. To find out more information, visit the website of the Office of the Public Advocate in SA www.opa.sa.gov.au , or in NT publicguardian.nt.gov.au , or the Public Trustee Office in South Australia publictrustee.sa.gov.au , or in the Northern Territory, nt.gov.au/law/processes/about-public-trustee .

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Enduring Power of Attorney – a ‘living Will’

It is a popular misconception that a family member can step in at this time as they may lack the legal authority to do so. By creating an Enduring Power of Attorney and nominating a trusted friend, family member or organisation, you put in place an effective plan to enable someone of your choosing to step in on your behalf when you are unable to make your own decisions. Think of it as a ‘living Will’. There are three types of Enduring Powers of Attorney which should be considered:

Medical Treatment – for medical decisions, Guardianship – to make lifestyle decisions, and Financial – to take care of legal and financial affairs

The best time to create an Enduring Power of Attorney is while you are healthy and still capable of managing your affairs.

Choosing your own attorney

It is important to understand what a difference it can make to have a well-chosen Attorney. If you lose the ability to make important decisions, whether they be medical, lifestyle, financial or legal, and you do not have an Enduring Power of Attorney, there may be conflict over who should make these decisions on your behalf. Family and carers may be uncertain about who can or should make decisions on your behalf. Often they may not understand the full implications of the choices that they are offered. Looking after your affairs requires responsibility, experience and the ability to deal with such matters. Often a spouse or family friend is appointed, although increasingly in the case of an Enduring Power of Attorney [Financial], trustee companies are appointed because of their professional expertise. Once an Enduring Power of Attorney has been executed, people or organisations nominated should be made aware of the document. It is advisable that people closely involved with your affairs should also be notified.

Where to start?

Each Australian State and Territory has separate Powers of Attorney legislation. In South Australia contact the Office of the Public Advocate on 1800 066 969 or 08 8342 8200 or in the Northern Territory on 1800 810 977. For more information and necessary forms you should contact the Trustee or Advocate services in your State or Territory.

Enduring Power of Attorney

Most people know you should write a Will to make sure your loved ones are provided for when you die, but what happens if you are left unable to make decisions for yourself due to accident, illness or other circumstances?

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Memory change – is it dementia? Are you concerned about lapses in memory or other changes in your thinking or behaviour, or in someone close to you? Changes like these can have a number of possible causes, including stress, depression, pain, chronic illness or medications. See your doctor if you, or someone close to you, are experiencing these kinds of difficulties. Receiving a diagnosis is important because the underlying cause may be treatable. However, major changes in memory are not normal at any age and should be taken seriously.

What is dementia?

Dementia

Dementia is a general term to describe problems that involve progressive changes in memory, thinking, behaviour, and the ability to perform regular daily activities. There are more than 100 different types of dementia. The most common types are:

Alzheimer’s – which attacks the brain resulting in impaired memory, thinking and behaviour

Vascular dementia – caused by poor blood flow to the brain, depriving brain cells of nutrients and oxygen needed to function normally

Parkinson’s related dementia – a chronic, progressive neurological condition, which in later stages can affect cognitive functioning

Frontotemporal dementia – a disorder causing damage to brain cells in the frontal and temporal lobes, resulting in decline in social skills and emotional apathy. Behaviour and personality changes often occur before memory loss and speech problems

The early signs of dementia may include: memory loss – particularly recent memories or experiences, confusion with time or place, changes in mood and personality, difficulty with planning or problem solving, and difficulty in completing familiar tasks. Dementia can happen to anybody but is much more common after the age of 65. Dementia is not a normal part of ageing.

Dementia and aged care

For people with dementia, their memory loss affects their adjustment to new places and persons. The move to residential care should be considered before a crisis forces a more urgent response. Good care depends on how well the care facility responds to the residents’ individual needs, including their physical, social and mental wellbeing.

Where can I get help?

Support is vital for the person with dementia, as well as family members. Although the effects of dementia cannot yet be stopped or reversed,

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an early diagnosis gives families a chance to access services and plan for the future.

Changed behaviours

Behavioural change can occur for people with dementia, with many people experiencing changes to mood, thought, language, daily function or movement. The individual’s response to a particular circumstance or situation may alter or reduce as the dementia progresses. Changed behaviour as a response to a person’s dementia may reduce quality of life for the person living with dementia and can contribute to carer or care worker stress. It is important to take steps to support the person living with dementia and the people that provide care to them. Changed behaviours may include:

Anxiety or depression Hallucinations Restlessness Aggression Sleep disturbance Inappropriate toileting

Eating difficulties Repeated calling out Repetitive questioning Wandering

Dementia

There are a number of organisations that offer support, information, education and counselling to people affected by dementia. The National Dementia Helpline offers advice and counselling on 1800 180 500 or fightdementia.com.au.

Hoarding Unwanted sexualised behaviour

Offering free nationwide support 24/7

to help understand and address causes of behaviour Dementia Support Australia (DSA) provides a free 24/7 service, offering support to carers of people living with dementia including in regional and remote locations. Nationally, DSA provides the: • Dementia Behaviour Management Advisory Service • Severe Behaviour Response Teams

Phone 1800 699 799 Refer online dementia.com.au Dementia Support Australia is supported by funding from the Australian Government

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Specialised support

Dementia Behaviour Management Advisory Services (DBMAS) is a free, nationwide service, funded by the Australian Government, supporting family and health and aged care professionals to better understand and respond to individual changes in behaviour and emotions. The service can help explain the causes for changed behaviours and identify strategies to assist the person living with dementia and their carers. It offers specialised support, assessment, intervention and advice to assist carers and care workers of people with dementia where behaviours may impact on their care. Providing a nationally consistent service, DBMAS support is tailored not only for the individual but also responds to the specific and diverse needs of the community, residential and acute environment, while building capacity and knowledge within the aged care sector.

End of life

The Severe Behaviour Response Teams (SBRT) is a national mobile workforce of staff including nurse practitioners, nurses, allied health and specialist staff. They can provide timely expertise and advice to Government funded approved residential aged care providers who need assistance with addressing the needs of people with severe Behavioural and Psychological Symptoms of Dementia (BPSD). DBMAS has procedures in place to decide when the SBRT is the best service option or when DBMAS can provide the right support. Contact DBMAS on 1800 699 799 or visit dementia.com.au

End of life Whether you live in your own home or in a residential aged care home, when the end of life approaches you may require additional support. The primary goal of palliative care is to provide supportive care and improve the patient’s quality of life by addressing any painful or distressing symptoms. Palliative care is divided into three subgroups: 1. Primary care – For people who only require services from their primary health care professional(s). 2. Intermediate care – Advice is provided by specialist palliative care services but care is still given by health care professional(s). 3. C omplex care – This group requires care from specialist practitioners. Patients are commonly referred to specialist palliative care services where they will receive the required care. There are a number of different services that can offer extra support both at home or in a nursing home setting.

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Services to help at home

Services that may help you to stay in the comfort of your own home can include:

a qualified nurse to dress a wound or provide continence advice; household jobs like cleaning, clothes washing and ironing; the toilet;

meals and other food services – assistance with preparing and eating meals, or help for those with special diets; and

helping to travel to shopping centres or appointments.

Palliative care in a nursing home

For palliative care in a residential aged care setting, the Government has developed a series of guidelines, which provides support and guidance to residential aged care facilities in providing palliative care. The Guidelines for a Palliative Approach in Residential Aged Care outline three forms of palliative care in residential aged care, which include:

End of life

help with bathing or showering, dressing, hair care and going to

A palliative approach – Aims to improve the quality of life for

residents with a life limiting illness. This can be done by reducing their suffering through early identification, assessment and treatment of pain, physical, cultural, psychological, social and spiritual needs. The underlying philosophy is a positive and open attitude towards death and dying.

You’re never too young to organise your life. It’s a good idea at any age to make sure your affairs are in order. A prepaid funeral is just another part of planning for the future, like making a Will. It’s about being organised now, so that your loved ones don’t have to worry in the future. It’s easy to make the arrangements now. Our family has been helping people organise funerals for more than 90 years.

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Specialised palliative service provision – Involves referral to a specialised palliative team or health care practitioner.

End of life (terminal) care – This form of palliative care is appropriate when the resident is in the final days or weeks of life and care decisions may need to be reviewed more frequently.

Residents with dementia

Palliative care for residents living with dementia often requires a different approach than palliative care for people with a terminal condition, as the process can take place over a longer period of time. Declining cognition can mean that a dying person with dementia is unlikely to have the capacity to make decisions or communicate their wishes regarding care. This may mean that any such decisions must be made much earlier in the course of dementia than for other illnesses, or alternatively, must be made by proxies on behalf of the dying person.

Carer support

Family and friends

Providing end of life care can be particularly intense for family and friend carers. While managing their own grief and the grief of others, carers will be providing high level physical and emotional support that a patient needs at the end of life. Palliative care not only supports patients, but also their friends and families. For more information about palliative care services, talk to your GP or contact your community health centre.

Carer support There are over 2.5 million unpaid carers across Australia. The caring role is a valuable and rewarding job but also a tough one, often balancing work, family and friends while making sure your loved one is well looked after. With more older Australians looking to stay at home longer, more family and friends of older people are finding themselves in a carer role than ever before. Being a carer can have a huge impact on your life, and physical and mental wellbeing – as well as being isolating at times. There are some great support options available to assist you with practical and emotional support and you may be eligible for financial support from the Australian Government.

Support groups

Caring is a very rewarding role to undertake, however, caring can also be very demanding. Caring for somebody can nearly be a full-time job, it’s easy to become out of touch with friends or family.

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Going to carer support groups provides time to relax, have some fun and connect with others outside of your caring duties. Community run carer support groups can offer a safe and understanding environment to talk about your caring role. These groups may be organised around caring for someone with a particular need such as Parkinson’s or dementia. Support groups are an opportunity for you to connect with other carers understand and have experienced the pressures of being a carer, and a place to share experiences and advice. Carer support groups are completely confidential and can also help you to:

Discover new information Get to education or training workshops Participate and get involved in activities Head along to relaxing outings Counselling is another great option to manage some of the pressures you may experience as a carer. A professional counsellor can provide advice on any situation you are facing, or even just listen to the struggles of everyday life. Depending on what you require, counselling can help with behaviour management, coping strategies, loss and grief, and any relationship challenges. Since stressful situations can’t always be avoided, a counselling program can help you deal with different hurdles in a more productive way and help you face the caring role feeling supported and with renewed energy.

Support lines

There are also a number of support lines and websites to assist carers just like you in looking after older people. Some helpful support services include:

Carer Gateway – 1800 422 737 – phone and online resource to help

you find local support services, gives advice on a range of topics such as health and wellbeing, financial and legal considerations, and can connect you with other carers

National Dementia Helpline – 1800 100 500 – provides information

and support about dementia, connect you to support services in your area as well as provide emotional support to help manage the impact of dementia

Carers Australia – 1800 242 636 – runs support programs including short term counselling for carers with qualified counsellors

Relationships Australia – 1300 364 277 – offers a range of services such as counselling and mediation, by phone, online and face-to-face

Lifeline – 13 11 14 – offers 24/7 crisis support and phone counselling To find out more about financial support for carers, contact the Department of Human Services online or call 13 27 17.

Carer support

Counselling Services

110

w w w . A g e d C aBethsalem r e G u i d e . c oCare m.au

DPS GUIDE TO

Located at Happy Valley, Bethsalem Care has an enviable reputation throughout Adelaide for high quality, individually focussed care. We are fully accredited with accommodation for 90 residents in spacious single rooms all with their own ensuite. Each of the four resident areas have a dining room and comfortable adjacent lounge area opening out into the enclosed courtyards and beautiful gardens. There is a secure and well staffed dementia specific area, adjoining rooms for couples (when available) and an abundance of natural light.

A centrally located café provides the focus for social interaction between staff, residents and families and provides a relaxing location to enjoy a coffee or meal with your loved one in a vibrant and welcoming atmosphere. Bethsalem means ‘A House of Peace’ and this is evident from the moment you walk from the award winning gardens into the welcoming foyer and throughout the home where our caring staff are committed to providing the highest quality personalised care in a secure and homely environment. As a place ‘where life matters’, Bethsalem Care takes the time to identify the individual choices of each resident and provides care specifically tailored to meet your needs. This gives families and friends confidence and peace of mind that their loved ones are being cared for

Abbreviations (HC)......................................................................High Care (LC)........................................................................ Low Care AC......................................................................... Aged Care ACAT.................................Aged Care Assessment Team ACF........................................................ Aged Care Facility Aged Care Service.......................Aged Care Service(s) Apts................................................................. Apartments Assoc................................................................ Association ATSI........................... Aboriginal, Torres Strait Islander Aust................................................................. Australia(n) CALD.................. Culturally and Linguistically Diverse CBC........................................................Centre Based Care CC............................................................ Community Care CDC........................................... Consumer Directed Care CHSP...Commonwealth Home Support Programme Cncl........................................................................... Council Cnr. .............................................................................Corner Com’ty. ............................................................Community Coop................................................................ Cooperative Corp..................................................................Corporation CRCC...... Commonwealth Respite & Carelink Centre CS..................................................Community Service(s) Ct................................................................................... Court Ctr............................................................................... Centre D.................................................................................Divider DAP............................ Daily Accommodation Payment DBMAS.................Dementia Behaviour Management Advisory Service

Dem..................................................................... Dementia Dis......................................................................... Disability Dist. ...........................................................................District DRC..................................................... Day Respite Centre DTC..................................................... Day Therapy Centre DVA.............................Department of Veterans’ Affairs Estn........................................................................... Eastern Fac.............................................................................. Facility Fmr............................................................................Former Gdns........................................................................Gardens HC or H/Care................................................... Home Care HS or H/Serv....................................... Health Service(s) HCC............................................ Home Care Community HCP.............................................. Home Care Package(s) HCP 1..................................Home Care Package Level 1 HCP 2..................................Home Care Package Level 2 HCP 3..................................Home Care Package Level 3 HCP 4..................................Home Care Package Level 4 HCS................................................ Home Care Service(s) HCSS........................Home & Carer Support Service(s) HL................................................................ Healthy Living Hlth.............................................................................Health Hosp....................................................................... Hospital HSP/S.................. Home Support Program/Service(s) HSS............................................................. Home Support IBC..........................................................Inside Back Cover IFC.........................................................Inside Front Cover

with compassion whilst encouraging residents to take part in independent and meaningful social activity. Contact us to arrange a tour of our highly regarded, secure and affordable facility.

Bethsalem Care 10 Education Road Happy Valley SA 5159 Phone: (08) 8321 0300 E: admissions@bethsalemcare.com.au www.bethsalemcare.com.au

IHC.................................................................In Home Care IL........................................................ Independent Living ILU....................................... Independent Living Unit(s) Indep............................................................. Independent IT. .............................................. Information Technology LGA. ...................................... Local Government Area(s) LGBTIQ................... Lesbian Gay Bisexual Transgender Intersex Questioning LHD.................................................. Local Health District Lwr...............................................................................Lower Maint. ........................................................... Maintenance Mem.....................................................................Memorial Metro............................................................ Metropolitan MPHS............................. Multi Purpose Health Service MPS.............................................. Multi Purpose Service Mt................................................................................Mount NH or N/Home..........................................Nursing Home N/hood....................................................Neighbourhood NESB..................... Non English Speaking Background NRAS.............. National Rental Affordability Scheme Nth(n)................................................................North(ern) NW.....................................................................North West OBC.....................................................Outside Back Cover PAG........................................Planned Activity Group(s) Pk.................................................................................... Park Prog...................................................................Program(s) Pt..................................................................................... Port Pnt................................................................................ Point QCCS................ Queenland Community Care Services

RAC............................................... Residential Aged Care RAD.................. Refundable Accommodation Deposit RAS................................. Regional Assessment Service RC............................................................. Residential Care Reg. ....................................................................... Regional Res/Resid.........................................................Residential RLU. ....................................... Retirement Living Unit(s) RV........................................................ Retirement Village SBRT..................... Severe Behaviour Response Teams SE.............................................................. South East(ern) Serv..................................................................... Service(s) SL. .......................................................... Supported Living Soc............................................................................... Social SRS................................ Supported Residential Service SSG............................................ Social Support Group(s) Sth. .............................................................................. South Sthn...................................................................... Southern STRC.................................. Short Term Restorative Care Supp................................................. Support/Supported Supp........................................................................................ SW. ..........................................................South West(ern) Tce..............................................................................Terrace TCP....................................... Transition Care Program(s) VHC..................................................Veterans’ Home Care Vlg.............................................................................. Village VMCH..................................Villa Maria Catholic Homes W/Centre................................................Wellness Centre WMQ................................ Wesley Mission Queensland Wstn....................................................................... Western

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Directories, Lists & Reference Indexes

ABBREVIATIONS. .................................................................................................................................................................................................................................... 110 DEFINITION OF OFTEN USED TERMS......................................................................................................................................................................... 113

Directories,

SA COUNCIL DISTRICT (LGA) MAPS............................................................................................................................................................................ 114 SA COUNCIL [LOCAL GOVERNMENT AREA (LGA)] REFERENCE INDEX. ....................................................................... 115

Lists and

SA SUBURB & TOWN REFERENCE INDEX. ............................................................................................................................................. 115 –116

Reference

SA RESIDENTIAL HOW TO READ & ICON DEFINITIONS..................................................................................................................... 117

Indexes

List of definitions with an explanation of terms used in this Guide

List of Council (LGAs). Find the Council (LGA) and then refer to the page as indicated List of suburbs and towns which have residential or home care Find the suburb or town and then refer to the page as indicated

Explanation of how to use Residential tables and Icons to depict services, pictures & definitions

SA AGED CARE HOMES (RESIDENTIAL CARE LISTINGS).................................................................................................... 118 –132 Residential aged care facilities listed by Councils (LGAs) and then Suburbs

Greater Adelaide Metropolitan. ............................................................................................................................................................................................................. 118 –127 Regional South Australia............................................................................................................................................................................................................................... 127–132

SA EXTRA SERVICES AGED CARE HOMES (Advertisers only)................................................................................................................ 132 RETIREMENT ACCOMMODATION (Advertisers only). ...................................................................................................................... 133 –136

List of organisations and their retirement sites and services

SA HOME CARE PACKAGES..................................................................................................................................................................................... 137 –143 List of home care services in metropolitan and country areas

Metro and Regional council regions. ................................................................................................................................................................................................................ 137 Map....................................................................................................................................................................................................................................................................................................... 138

139 Greater Adelaide Metropolitan...................................................................................................................................................................................... 139 –141 How to read the HCP table......................................................................................................................................................................................................................................... 142 Regional South Australia..................................................................................................................................................................................................... 142 –143 AGED CARE ASSESSMENT TEAM REGIONS....................................................................................................................................................... 141 How to read the HCP table.........................................................................................................................................................................................................................................

Details of every Aged Care Assessment Team (ACAT) including Name and Local Government Areas they service

NT RESIDENTIAL HOW TO READ & ICON DEFINITIONS. ................................................................................................................... 144 Explanation of how to use Residential tables and Icons to depict services, pictures & definitions

NT COUNCIL DISTRICT (LGA) MAP................................................................................................................................................................................ 145 NT AGED CARE HOMES (RESIDENTIAL CARE LISTINGS).................................................................................................................. 146 Residential aged care facilities listed by Councils (LGAs) and then Suburbs

NT HOME CARE PACKAGES..................................................................................................................................................................................... 147 –149 List of home care services in metropolitan and country areas

Council regions........................................................................................................................................................................................................................................................................ 147

CULTURALLY APPROPRIATE SERVICES.................................................................................................................................................... 150 –152

List of culturally appropriate services referenced by their cultural group

Aged Care Homes. ................................................................................................................................................................................................................................................................ 150

Home Care Packages. ....................................................................................................................................................................................................................................... 151–152

IN HOME CARE SERVICES.......................................................................................................................................................................................... 152 –156

List of organisations that provide assistance with daily living activities for clients in their home

CENTRE BASED CARE....................................................................................................................................................................................................... 157–159 List of respite, services and activities for social/recreational support in a ‘centre setting’

DAY THERAPY CENTRES. ............................................................................................................................................................................................ 159 –160 List of allied health/therapy services for physical/psychological support in a ‘centre setting’

PRODUCTS & SERVICES (Advertisers only).................................................................................................................................................... 160 –161 List of organisations that provide aged care related services & products for consumers and industry users

ORGANISATION & BUSINESS INDEX (Advertisers only)................................................................................................................ 161–163 List of advertising organisations’ contact details and the products/services they provide

A-Z INDEX. ...................................................................................................................................................................................................................................... 163 –168 Page reference for every business, organisation or service listed in this Guide

DISCLAIMER: The information listed in the following pages were compiled by DPS Publishing using a range of sources including Government departments, Aged Care Assessment Team, Aged Care Providers, publicly available information, the DPS Publishing database and checked via telephone and online questionnaires. You can visit AgedCareGuide.com.au for the most up to date details. For further information contact the individual provider. The information contained in the Location and Information Guide should be used as a guide only. DPS Publishing takes no responsibility for the accuracy of the information contained within the DPS Guide to Aged Care.

Which one are YOU? I know the type of care I want and what to look for

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Australia’s largest and most comprehensive aged care provider directory Find information guides, cost calculators, provider profiles and the latest news Easily compare providers based on your needs and find real-life stories about the providers you’re considering

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Definition of terms

24 Hour On Site Supervision – A person(s) who is/are employed to live in or in close vicinity of a retirement village and will respond to requests for assistance when regular staff are off duty. Aged Care Assessment Team (ACAT) – Assess and approve older people for Australian Government subsidised aged care services. Aged Care On Site – The retirement village has an aged care facility at the same location. ATSI – Services offered to Aboriginal and Torres Strait Islander older aged people and their carers. Booked Respite Beds – Taking a break from your role as carer, it’s advisable to book a respite bed in advance. Prior assessment by an Aged Care Assessment Team required. CALD – Services offered to Culturally and Linguistically Diverse older aged people and their carers. Care Plan – Developed by the service providing your care and outlines care needs and instructions on how these needs will be met. Centre Based Care (CBC) – Services, respite and activities for social and recreational independence in a ‘centre setting’ for aged/frail clients and their carers. CHSP Funded – An in home or centre based care service funded by the Commonwealth Home Support Programme government initiative. Commonwealth Respite and Carelink Centres – These centres provide carers with support by linking them to information, counselling, respite and other services. Communal facilities – Shared facilities for residents such as community hall, swimming pool or bowling green. Consumer Directed Care (CDC) – Allows you to control the types of care you access, how it is delivered and who provides that care. All Home Care Packages are delivered on a CDC basis. Daily Accommodation Payment (DAP) – This is a daily payment to a Government funded aged care facility, paid periodically i.e. monthly. This is not a refundable payment. Day Therapy Centre (DTC) – Allied health/therapy services to develop or maintain physical and psychological independence in a ‘centre setting’, provided to aged/frail clients and their carers. Includes clients with dementia and disabilities. Dementia Services – Services offered to clients with dementia and/or challenging behaviours, as well as their carers. Domestic Assistance – Help washing of clothes, dishes, floors, wet areas, ironing, minor meal preparation, vacuuming, changing bed linen, dusting, cleaning living areas. Donor Funded – The purchase price, or entry contribution, of a dwelling by a resident in a retirement village, may be subsidised by a not-for-profit organisation. Extra Services Beds/Places – Places at an aged care facility for which residents receive a higher standard of accommodation, food and services for an additional charge. Home Maintenance/Gardening – Assistance with replacement of tap washers, light globes, minor weeding/pruning, sweeping of outdoor areas, minor carpentry repairs and gutter cleaning. May include window cleaning. Independent Living Unit (ILU) – Sometimes referred to as a villa or apartment and located in a retirement village. LGBTIQ – Some aged care services offer specific care to Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning residents. Meals &/or Shopping – Delivery of daily cooked or frozen ready‑to-eat meals, or transport to the shops and assistance provided, or having someone to do the shopping. (CBC – meals or light refreshments provided at the centres).

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Medication Supervision – Service provider attends the client’s home daily to assist in dispensing medication. Multi Purpose Service (MPS) – Located in rural and remote setting and some residential aged care facilities. They deliver a mix of aged care, health and community services. NESB – Services offered to Non English Speaking Background older aged people and their carers. Nursing &/or Palliative Care – Registered or Enrolled Nurses visiting the home to dispense medication, wound management, convalescent care, pain management and palliative care. Personal Care – Assistance with personal hygiene, washing, showering, bathing, dressing, feeding and going to the toilet (CBC – personal care offered while client is at the centre). Pharmaceutical Deliveries – The delivery of medications by a service provider directly to the client or older person's home. RAD/DAP Combination – This includes both partial lump sum and daily payments for aged care accommodation. Refundable Accommodation Deposit (RAD) – This is paid as a lump sum when entering a Government funded aged care facility and refunded, minus agreed deductions, when leaving the facility. Regional Assessment Service (RAS) – In home assessments of new and existing clients/carers for CHSP services. Rental Accommodation (RA) – Villas, units or ILUs available for rent in a retirement village. Resident Funded/Licence to Occupy/Purchase – Residents purchase a loan/licence agreement for a dwelling in a retirement village, or purchase on a freehold basis. Respite Care – Services provided so a client or their carer can take a break from their daily routine. Includes care in the client’s home, at a day centre or in an aged care facility. Retirement Living (RL) – The site has retirement living accommodation. Secure Dementia Unit – Secure specialised ward, wing or unit for people with dementia and/or challenging behaviours. Service Fee – A fee to cover the services offered by a retirement village, including maintenance, improvements, utilities and council rates etc. Serviced Apartment – Usually one or two bedrooms and provides residents with some domestic and ‘hotel-like’ services such as cleaning, laundry, and personal care. Services may be provided on a fee for service basis. Single Bedrooms with Ensuites – This facility offers (a number of) single bedrooms with attached bathroom. Might not be every room in the home. Small Pets Welcome – The site has a policy for residents enabling them to have small pets but it's dependent on the type, size and care needs. Social &/or Recreational Support – The client participates in social or recreational activities either in their home or at a community, day or recreational centre. Supported & Assisted Living (SL) – Supported & assisted living communities offer accommodation and care to residents on a fee for service basis without Government funding. Supported Residential Facilities (SRF) – An SRF may offer a similar service to that of a Government funded aged care facility but without the funding support. Transport – Organising or providing transport services such as bus, taxi, private car etc. (CBC – transport to and from the centre).

OUTBACK AREAS COMMUNITY OUTBACK AREAS COMMUNITY DEVELOPMENT TRUST DEVELOPMENT TRUST Nepabunna

COOBER PEDY

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ROXBY COMMUNITY DOWNS

OUTBACK AREAS DEVELOPMENT TRUST

www.Ag edCareGuide.com.au

These maps provide you with a geographical reference to the Council (LGA) areas in South Australia. ROXBY ROXBY DOWNS

COOBER PEDY

CEDUNA

INGA TJARUTJA

STREAKY BAY

FLINDERS RANGES

MOUNT REMARKABLE

DOWNS

APY LANDS ROXBY DOWNS

Nepabunna

ORROROO CARRIETON

FLINDERS FLINDERS RANGES RANGES MOUNT MOUNT ORROROO REMARKABLE REMARKABLE PETERBOROUGH CARRIETON

PORT OUTBACK AREAS COMMUNITY CEDUNA CEDUNA AUGUSTA DEVELOPMENT TRUST

WUDINNA

WHYALLA STREAKY BAY STREAKY FLINDERS BAY PORT NORTHERNPORT RANGES KIMBA AUGUSTA AUGUSTA MOUNT PORT AREAS PETERBOROUGH CEDUNA ORROROO Nepabunna REMARKABLE PIRIE FRANKLIN GOYDER CARRIETON HARBOUR WUDINNA BARUNGA WUDINNA WHYALLA WHYALLA ELLISTON CLEVE ROXBY NORTHERN NORTHERN BERRI WESTKIMBA STREAKY BAY KIMBA PORT PORT AREAS PORT AREAS DOWNS BARMERA AUGUSTA CLARE & WAKEFIELD PIRIE FRANKLIN GOYDER PIRIE FRANKLIN GO COPPER PETERBOROUGH GILBERT HARBOUR HARBOUR BARUNGA RENMARK TUMBY COAST ELLISTON ELLISTON BARUNGA VALLEYS WUDINNA WHYALLA CLEVE CLEVE YORKE LOWER EYRE BAY BERRI WEST WEST PARINGA PENINSULA NORTHERN PENINSULA BARMER KIMBA MID WAKEFIELD CLARE & PORT AREASCOPPER CLARE WAKEFIELD GERARDCOPPER MURRAY PIRIE GILBERT GILBER FRANKLIN GOYDER LOXTON TUMBY TUMBY COAST COAST VALLEYS VALLEY HARBOUR ELLISTON YORKE YORKE WAIKERIE LOWER EYRE BARUNGA BAYLOWER EYRE BAY PORT CLEVE BERRI PENINSULA PENINSULA PENINSULA WEST PENINSULA FLINDERS LINCOLN KAROONDA MID BARMERA GERARD RANGES EAST MURRAY CLARE & WAKEFIELD MOUNT MURRAY COPPER CEDUNA LO ORROROO GILBERT REMARKABLE MURRAY RENMARK TUMBY COAST WAI CARRIETON VALLEYS PORT BRIDGE YORKE PORT LOWER EYRE BAY SOUTHERN PARINGA LINCOLN LINCOLN KAROONDA PENINSULA PENINSULA MALLEE STREAKY BAY PORT MID EAST MURRAY GERARD AUGUSTA MURRAY MURRAY MURRAY LOXTON PETERBOROUGH THE COORONG BRIDGE BRIDGE WAIKERIE PORT SOUT WUDINNA WHYALLA LINCOLN MAL KAROONDA NORTHERN KIMBA EAST MURRAY TATIARA PORT AREAS PIRIE FRANKLIN MURRAY GOYDER THE COORONG HARBOUR BRIDGE ELLISTON KINGSTON BARUNGA SOUTHERN CLEVE BERRI WEST MALLEE BARMERATATIAR CLARE & WAKEFIELD COPPER NARACOORTE GILBERT THE COORONG R TUMBY COAST LUCINDALE VALLEYS KINGSTON YORKE LOWER EYRE P BAY ROBE PENINSULA PENINSULA GAWLER GAWLER MID TATIARA WATTLE RANGE GERARD MURRAY NARACO LOXTON LUCIND PLAYFORD WAIKERIE KINGSTON PORT MOUNT ROBE LINCOLN KAROONDA GAMBIER GRANT EAST MURRAY WATTLE R NARACOORTE MURRAY LUCINDALE BRIDGE LIGHT ADELAIDE SOUTHERN ROBE MALLEE PLAINS G SALISBURY WATTLE RANGE

See NT map on page 145

GAWLER

Adelaide Detail Inset

PLAYFORD

GAWLER

Adelaide Inset

TEA TREE GULLY

SALISBURY

PORT ADELAIDE CAMPBELLTOWN ENFIELD PROSPECT

TEA TREE GULLY

TEA TREE WALKERVILLE SIDE CAMPBELLTOWN GULLY CHARLES NORWOOD PAYNEHAM ADELAIDE GAWLERADELAIDE PROSPECT STURT ST PETERS

WALKERVILLE HOLDFAST MITCHAM BAY NORWOOD PAYNEHAM ST PETERS SALISBURY MARION MARION TEA TREE GULLY

T DE

MITCHAM

ADELAIDE PLAINS PROSPECT

CAMPBELLTOWN

WEST WEST WALKERVILLE PLAYFORD CAMPBELLTOWN BURNSIDE BURNSIDE TORRENS UNLEY TORRENS UNLEY NORWOOD PAYNEHAM PROSPECT ST PETERS

See Adelaide Detail Inset

WALKERVILLE NORWOOD PAYNEHAM ST PETERS See Adelaide ONKAPARINGA

LIGHT ADELAIDE HILLS

See Adelaide Detail Inset

BAROSSA MOUNT BARKER

ADELAIDE HILLS ALEXANDRINA ONKAPARINGA VICTOR HARBOR ONKAPARINGA YANKALILLA

MITCHAM

KANGAROO ISLAND

NARACOORTE LUCINDALE

ADELAIDE HILLS

ROBE ADELAIDE HILLS WATTLE RANGE

MOUNT BARKER

GRANT

ONKAPARINGA

LIGHT

ADELAIDE MOUNT PLAINS BARKER

ALEXANDRINA VICTOR HARBOR

ALEXANDRINA See Adelaide YANKALILLA

Detail Inset

WALKERVILLE NORWOOD PAYNEHAM ST PETERS

See Adelaide Detail Inset

Detail Inset

PROSPECT

EST KANGAROO ISLAND BURNSIDE RENS UNLEY

KINGSTON BAROSSA

BAROSSA

CAMPBELLTOWN

LAIDE

THE COORONG LIGHT MOUNT GAMBIER GRANT TATIARA

LIGHT ADELAIDE PLAINS

ADELAIDE BAROSSA PLAINS

VICTOR HARBOR

BAROSSA

ALEXANDRINA VICTOR HARBOR

YANKALILLA ADELAIDE HILLS

YANKALILLA

Spa al Systems Team - March 2008 DITRDLG_08_04

KANGAROO ISLAND

MOUNT BARKER ONKAPARINGA

Spa al Syst

KANGAROO ISLAND ALEXANDRINA VICTOR HARBOR

Spa al Systems Team - March 2008 DITRDLG_08_04

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Council (LGA) Reference Index

The tables below provide you with an alphabetical list of LGAs and the page reference where you can find details about aged care homes and home care packages in that Local Government Area (commonly referred to as a Council District).

Council District Adelaide Adelaide Hills Adelaide Plains Alexandrina APY Lands Barossa Barunga West Berri Barmera Burnside Campbelltown Ceduna Charles Sturt Clare & Gilbert Valleys Cleve Coober Pedy Copper Coast Elliston Flinders Ranges Franklin Harbour Gawler Goyder Grant Holdfast Bay Kangaroo Island

Page Reference Residential Home Care

118 118

139-141 139-141 139-141 118 139-141 127 142-143 118 139-141 127 142-143 127 142-143 119 139-141 119 139-141 128 142-143 119-120 139-141 128 142-143 128 142-143 128 142-143 128 142-143 128 142-143 128 142-143 128 142-143 120 139-141 128-129 142-143 129 142-143 120-121 139-141 121 139-141

Council District Karoonda East Murray Kimba Kingston Light Lower Eyre Peninsula Loxton Waikerie Marion Mid Murray Mitcham Mount Barker Mount Gambier Mount Remarkable Murray Bridge Naracoorte Lucindale Northern Area Norwood Payneham St Peters Onkaparinga Orroroo Carrieton Peterborough Playford Port Adelaide Enfield Port Augusta Port Lincoln

Page Reference Residential Home Care

Council District

129 129 129 121 129 129 121 129 121-122 122 129 129 130 130 130

142-143 142-143 142-143 139-141 142-143 142-143 139-141 142-143 139-141 139-141 142-143 142-143 142-143 142-143 142-143

Port Pirie

122

139-141

Walkerville

122-123 130 130 123 123-124 130 130

139-141 142-143 142-143 139-141 139-141 142-143 142-143

Prospect Renmark Paringa Robe Roxby Downs Salisbury Southern Mallee Streaky Bay Tatiara Tea Tree Gully The Coorong Tumby Bay Unley Victor Harbor Wakefield Wattle Range West Torrens Whyalla Wudinna Yalata Yankalilla Yorke Peninsula

Page Reference Residential Home Care

130 124 131

142-143 139-141 142-143 142-143 142-143 125 139-141 131 142-143 131 142-143 131 142-143 125-126 139-141 131 142-143 131 142-143 126 139-141 126 139-141 131 142-143 127 139-141 131 142-143 127 139-141 132 142-143 132 142-143 142-143 127 139-141 132 142-143

Suburb & Town Reference Index

A list of suburbs and the page references where all the Aged Care Homes in that suburb are listed. If a Suburb/Town is not listed please refer to the next closest suburb.

Suburb / Town Aberfoyle Park Aldgate Aldinga Beach Angle Park Ardrossan Balaklava Barmera Belair Bellevue Heights Berri Beulah Park Booleroo Centre Bordertown Brompton

Page 122 118 122 123 132 131 127 121 121 127 119 129 131 119

Suburb / Town Burra Burton Campbelltown Ceduna Cheltenham Christie Downs Christies Beach Clare Cleve Coober Pedy Cowandilla Cowell Craigmore Croydon Park

Page 128 125 119 128 120 122 122 128 128 128 127 128 123 123

Suburb / Town Crystal Brook Cummins Davoren Park Daw Park Elizabeth East Elizabeth Park Elizabeth Vale Elliston Encounter Bay Enfield Eudunda Evanston Park Everard Park Felixstow

Page 130 129 123 121 123 123 123, 125 128 126 124 129 120 126 122

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Suburb / Town Findon Fitzroy Flagstaff Hill Freeling Fulham Fullarton Gawler East Gilles Plains Glen Osmond Glenelg Glenelg South Glengowrie Glynde Golden Grove Goodwood Goolwa Grange Gumeracha Hackham Hahndorf Hamley Bridge Happy Valley Hawker Heathfield Hendon Hindmarsh Hope Valley Hove Huntfield Heights Ingle Farm Jamestown Joslin Kadina Kapunda Karoonda Keith Kensington Gardens Kilburn Kimba Kingscote Kingston SE Kingswood Klemzig Lameroo Largs Bay Largs North Laura Leabrook Lightsview Linden Park

Page 120 124 122 121 127 126, 127 120 124, 125 119 120 121 121 122 125 126 118 120 118 122 122 131 123 128 118 120 120 125 121 123 125 130 122 128 121 129 131 119 124 129 121 129 122 124 131 124 124 130 119 124 119

Suburb / Town Lobethal Lockleys Loxton Magill Maitland Malvern Mannum Marion Marleston Mawson Lakes McCracken McLaren Vale Meningie Millicent Minlaton Modbury Moonta Morphett Vale Morphettville Mount Barker Mount Gambier Mount Pleasant Murray Bridge Myrtle Bank Naracoorte North Adelaide North Brighton North Plympton Norwood Nuriootpa Oakden Oaklands Park Orroroo Para Hills West Paradise Parafield Gardens Parkside Payneham South Pennington Penola Peterborough Pinnaroo Port Augusta Port Broughton Port Elliot Port Lincoln Port Noarlunga Port Pirie Prospect Pukatja

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Page 118 127 129 119 132 126, 127 129 121 127 125 126 123 131 131 132 126 128 123 121 122 129 118 130 126 130 118 121 127 122 118 124 121 130 125 119 125 126 122 120 131 130 131 130 127 118 130 123 130 124 127

Suburb / Town Quorn Regency Park Renmark Reynella Ridgehaven Riverton Rosewater Rostrevor Salisbury Salisbury East Salisbury North Salisbury South Seaford Seaton Semaphore Semaphore Park Smithfield Snowtown Somerton Park South Brighton St Agnes Stansbury Strathalbyn Streaky Bay Tailem Bend Tanunda Thevenard Toorak Gardens Trott Park Tumby Bay Uraidla Valley View Victor Harbor Waikerie Walkerville Walkley Heights Wallaroo Wayville West Beach West Croydon Westbourne Park Whyalla Whyalla Stuart Williamstown Woodcroft Woodside Woodville Wudinna Yahl Yankalilla

Page 128 124 131 123 126 128 124 118, 119 125 125 125 125 123 120 124 120 123 131 121 121 126 132 118 131 131 118 128 119 121 131 118 124, 126 126 129 127 125 128 126 120, 127y 120 122 132 132 118 123 118 120 132 129 127

www.Ag edCareGuide.com.au

SA & NT 2020

How to read the residential tables

If you also use

www.AgedCareGuide.com.au

then this number is the unique identifier

s W C DT F b gH

Priv ate Size ly Fun of F ded Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial ist P Tran a sitio lliative n Care Ca Cult ura re Bed lly S s Ret irem pecific ent Livi ng O nsit e

Aged Care Homes/Facilities arranged by Councils (LGAs), Suburbs and then Home/Facility Name

Notes

PHONE (08)

117

ABC Council

DPS Advertisement Web Page Reference ID

If service providers have an advertisement the page number of the advert is listed here in red.

Suburb 1234 Facility name

123 Sample Rd

P 91 50

1234 5678

C D TF

61 10001

There are also special notes for some service providers in black.

Home/Facility details

Home/Facility contact information

Special notes

Residential icon definitions Icons in the residential listings represent various types of services available in aged care facilities.

s W C D T F b g H

Booked Respite Beds

Extra Services

Pets on Premises

Secure Dementia Unit

Secure Garden

Specialist Palliative Care

Transition Care Beds

Culturally Specific

Retirement Living Onsite

Booked Respite Beds — Dedicated respite beds that should be booked in advance. Prior assessment by an Aged Care Assessment Team (ACAT) is required.

Specialist Palliative Care — Specialised care services for those nearing the end of their life in an aged care facility. Staff are trained in pain management and other palliative care measures.

Extra Services — A service offering a ‘higher’ standard of accommodation, including increased entertainment and food choices at an additional cost to the resident.

Transition Care Beds — A bed-based service allowing older people more time and support post-hospitalisation in a ‘non‑hospital’ environment to optimise their functional capacity.

Pets on Premises — The facility owns dogs or cats that are able to interact freely with residents. Some facilities may consider you bringing your small pets.

Culturally Specific — Care services catering to the needs of those from non-English speaking, or culturally and linguistically diverse backgrounds. Seldom exclusive, for example all people are welcome. The home has special knowledge of the referenced culture or group.

Secure Dementia Unit — Safe and secure wing or unit of the aged care facility offering specialised care to those living with dementia. Secure Garden — An onsite secure gated garden for residents (especially those with dementia) to enjoy for recreation or therapy.

Retirement Living Onsite — Retirement living services/village co-located on the same geographic site as the aged care facility.

Residential aged care

South Australia aged care homes

SA & NT 2020

118

ADELAIDE to BAROSSA PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

www.Ag edCareGuide.com.au

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

ADELAIDE Council North Adelaide 5006 49 Buxton St

8224 7777

155 151

4 Gibb Rd

8370 9311

30 30

Country Health Connect Glenview Homes 2 Albert St

8209 9290

Country Health Connect Gumeracha Hosp 6 Albert St

8209 9200

25 25 17 3

177 Longwood Rd

8339 4815

8 Woodside Rd

8389 6212

36 36

147 St Bernards Rd

1300 224 477

92 77

C D TF

71, 95 14952

1144 Greenhill Rd

8390 3547

25 25

46 15044

8389 7566

105 95

D TF

46 15393

1300 224 477

C D TF CDT

71, 95 14951

1800 852 772

60 36 81 81

3 Frederik St

8373 9123

92 86

D TF

43 High St

8536 5220

80 50

7 Langhorne Creek Rd

8536 3422

Hospital Rd

Helping Hand North Adelaide

WC D TF

ADELAIDE HILLS Council

43 15070

Aldgate 5154 Estia Health Aldgate

Gumeracha 5233

OBC 14936

15125

Heathfield 5153 Hillside Aged Care

Lobethal 5241 Restvale

Rostrevor 5073 ACH Group Residential Care Milpara

Uraidla 5142 Clayton Church Homes Summerhill

ALEXANDRINA Council

TF b

Woodside 5244 Clayton Church Homes Onkaparinga Valley 38 Nairne Rd

14990

IFC-1 15128 15103

Goolwa 5214 ACH Group Residential Care West Park 7 Partridge St Southern Cross Care* Sandpiper Lodge RC 35 Washington St

Port Elliot 5212 Resthaven Port Elliot

Strathalbyn 5255 Country Health Connect Strathalbyn & District Aged Care Services Estia Health Strathalbyn

12-13 18479

52 20423

47 47

D TF D TF

OBC 19066

8568 0000

22 6

15027

Atze Pde

8562 0300

100 100 s

27 Bridge St

8563 7777

117 105 s

Memorial Dr

8524 6396

23 23

BAROSSA Council

15023

Mount Pleasant 5235 Country Health Connect Mount Pleasant Hospital

Nuriootpa 5355 Barossa Village Residential Care

Tanunda 5352 Tanunda Lutheran Home

Williamstown 5351 Wirraminna Care *(SA, NT & VIC)

C D TF b DT

25 14989

TF b

72 15033 14986

Aged Care Navigators

As part of the Navigators trial until June 2020 we are running information sessions and providing one on one assistance in selected areas to help you with relevant forms related to Aged Care Services and also understand how to get aged care services.

In South Australia free call 1800 182 324 or Northern Territory (08) 8941 1004 to find a Navigator. ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRF Supported Residential Facility Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

www.Ag edCareGuide.com.au

SA & NT 2020

BURNSIDE to CHARLES STURT PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

119

1st time user? See page 117

DPS Advertisement Web Page Reference ID

BURNSIDE Council Beulah Park 5067 The Lexington on Parade

D TF

276 Portrush Rd

8332 0297

550 Portrush Rd

1800 555 990

85 85

421 The Parade

8331 8098

79 76

336 Kensington Rd

8373 9114

106 105 s

D TF

191 149

D TF

Glen Osmond 5064 Life Care Glenrose Court

Kensington Gardens 5068 Estia Health Kensington Gardens

Linden Park 5065 Regis Burnside

6 Booth Ave

1300 998 100

Clayton Church Homes Magill

43 Fisher St

Leahurst

502 Magill Rd

Magill Lodge Supportive Care

524 Magill Rd

Magill Retirement Village

122 Reid Ave

96 96 8331 8142 18 18 8332 9335 P 35 1300 687 738 P 21

Magill 5072 8165 6400

TF b

64 15190

C D TF

Leabrook 5068 Resthaven Leabrook

68 14918

OBC 19340

54, 59 15098

D TF TF

s s

52 15155

46 18821

15082 SRF

14980

SRF

85 15294

Toorak Gardens 5065 401 Portrush Rd

8431 5399

36 27

D TF

Bene Campbelltown

565 Lower North East Rd

8397 0200

1 Steele St

8337 2000

CALD

Bupa Campbelltown North Eastern Community RACF

580 Lower North East Rd

8366 8261

46 McShane St

8397 4400

D TF TF

CALD

Warrina Court

39 14 59 84 20 35 35

Estia Health Toorak Gardens

CAMPBELLTOWN Council

OBC 15021

Campbelltown 5074

Magill 5072 Clayton Church Homes Magill

43 Fisher St

Leahurst

502 Magill Rd

Magill Lodge Supportive Care

524 Magill Rd

Magill Retirement Village

122 Reid Ave

96 96 8331 8142 18 18 8332 9335 P 35 1300 687 738 P 21 8165 6400

s s

D TF TF

66 15080 56 15146 14908 15004 46 18821

15082 SRF

14980

SRF

85 15294

Paradise 5075 Amber Aged Care

58 Avenue Rd

8465 5500

Resthaven Paradise

61 Silkes Rd

8373 9114

Warrina Park

59 George St

8397 4400

32 32 s 132 124 s 49 49

Rostrevor 5073 147 St Bernards Rd

1300 224 477

92 77

AnglicareSA Brompton

2-10 First St

1800 317 009

Ashman Grove Residential Aged Care

58 Chief St

8346 6519

Ridleyton Greek Home for the Aged

89 Hawker St

8340 1155

St Anna's Residential Care Facility

41 Burley Griffin Blvd

8346 0955

40 83 120 60

ACH Group Residential Care Milpara

D T F b g Estonian, Latvian, Lithuanian 52 D TF H D TF C D TF

CHARLES STURT Council

15057 15161 15180

71, 95 14952

Brompton 5007 40 75 78 60

F TF D TF TF

Note 1

17, 63 15226 47 15153

g g

Greek

79 14969

CALD

15169

Note: 1. Services for residents with complex needs who are homeless/at risk of homelessness - referrals from State Government's Exceptional Needs Unit, ph: (08) 8448 4610 ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRF Supported Residential Facility Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

SA & NT 2020

120

s W C DT F b gH

PHONE (08)

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

www.Ag edCareGuide.com.au

6 James St

8447 2317

P 30

2 Malken Way

8445 9720

67 11

D TF

50 15016

1800 317 009

D TF D TF

17, 63 15289

CHARLES STURT continued to HOLDFAST BAY

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

CHARLES STURT Council continued Cheltenham 5014 Walkerville Lodge

Note 1

14929

Findon 5023 Ananda Aged Care Findon

Grange 5022 AnglicareSA Grange

56 High St

UnitingSA Westminster Village AC

Cnr Fort St & Sylvan Way

8200 9207

138 59 110 75

81 Tapleys Hill Rd

8243 1844

74 49

15 Holden St

8340 2851

19 Windsor Ave

8341 0401

60 60

The House of St Hilarion

7 Kelly Ave

8409 1500

UnitingSA Seaton Aged Care

172 Trimmer Pde

Hendon 5014 Eldercare Acacia Court

D TF

Hindmarsh 5007 Hindmarsh Lodge SRF

51 15035

45 15038

P 61

Note 2

38302

Pennington 5013 Pennwood Village

D TF

Note 3

14973

D TF F

g g

European, Italian

15174

8200 9207

122 110 50 1 s

324 Military Rd

8200 9207

166 166 s

D TF

51 15037

655 Burbridge Rd

1800 852 772

80 80

D TF

12-13 15268

8200 9207

46 1

Seaton 5023

Semaphore Park 5019 UnitingSA Wesley House Aged Care

West Beach 5024 Southern Cross Care* West Beach RC

West Croydon 5008 UnitingSA St Teresa Aged Care

92 Robert St

51 15106

Polish

TF C D TF

CALD

8347 1966

52 24 108 108 P 60

8521 2222

100 100

D TF

45 18602

126 126 8522 5800 P 70 8522 1045 68 66 1800 852 772 80 80

D TF

21245

Woodville 5011 Bene St Clair

2 Jelley St

8397 0200

Bupa Woodville

104 Woodville Rd

8211 1200

Sutherland Court Supported Res Facility 11-19 Woodville Rd

Croatian, Ukrainian

51 15177 66 14919 56 14920

Note 4

15003

GAWLER Council Evanston Park 5116 Eldercare Evanston Park

17 Morrow Ave

Gawler East 5118 Gawler Grande Views Aged Care

3 Duffield St

Gawler Supportive Care

6 East Tce

Japara Trevu House

1-13 Deland Ave

Southern Cross Care Bellevue Court RC 9 Bellevue Ct *

7221 9160

HOLDFAST BAY Council

SRF

15183 60 15017

12-13 15138

Glenelg 5045 Glenelg Supportive Care

26 Byron St

8295 2423

The Oaks on Byron

16 Byron Pl

8376 6566

The Oaks on Sussex

37-39 Sussex St

8376 8253

Uniting Communities Murray Mudge AC 7 Raymond Gr

8375 1111

P 40 P 12 P 26 66 64

C D TF

Note: 1. SRF, Services for people with disabilities, mental health disorders and the frail and aged 2. SRF, Services for residents who are aged, disabled, have a mental health diagnosis or who are therewise disadvantaged

SRF

14914

SRF

18809

SRF

18808

CALD

7 15008

3. Eastern European, Polish, Serbian 4. SRF, Transition care service also available

*(SA, NT & VIC)

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRF Supported Residential Facility Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

www.Ag edCareGuide.com.au

SA & NT 2020

HOLDFAST BAY continued to MITCHAM PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

121

1st time user? See page 117

DPS Advertisement Web Page Reference ID

HOLDFAST BAY Council continued Glenelg South 5045 ACH Group Residential Care Kapara

137 80

WC D TF

80 Moseley St

1300 224 477

Alwyndor Aged Care

52 Dunrobin Rd

8177 3200

Eldercare Oxford

35 Hulbert St

8298 7300

134 126 s 27 27

King George Ave

8422 6200

54 42

6 Grainger Rd

8376 3802

580 Brighton Rd

8296 8950

76 50

7 Esplanade

8553 4200

36 34

21 Hanson Street

8525 2154

53 45

8566 2260

86 Oaklands Rd

Hove 5048

C D TF b F

North Brighton 5048 Minda Nursing Home

27 14923 45 15076

H Note 1

D TF

Somerton Park 5044 Somerton Aged Care

71, 95 14954

17855

IFC-1 15182

60 15170

D TF

15274

D TF

15114

26 26

15072

8295 3733

225 225

D TF

45 15079

10 Township Rd

8373 9123

159 159 s

D TF

Bupa Morphettville

29-31 Austral Tce

8294 4533

Charles Young Aged Care

53 Austral Tce

8350 3600

130 172

Japara Oaklands

2 Jean St

8296 7284

Rembrandt Living Residential Care Southern Cross Care* Oaklands Park Lodge Residential Care

1 Madras St

8198 0300

88 82 87 87

393 Morphett Rd

1800 852 772

70 70

4 Kangaroo Thorn Rd

1800 317 009

120 120

2 Kalyra Rd

8278 5444

92 92

47 Eve Rd

8373 9123

99 96

1300 224 477

60 30 82 80

South Brighton 5048 Japara Brighton

KANGAROO ISLAND Council Kingscote 5223 Country Health Connect Kangaroo Island Health Service

LIGHT Council Freeling 5372 Wheatfields

Kapunda 5373 Country Health Connect Kapunda Homes Nash St

MARION Council Glengowrie 5044 Eldercare Allambi

Marion 5043 Resthaven Marion

Morphettville 5043

TF TF b

Oaklands Park 5046

W sW

TF D TF

56 14922 IFC-1 14999 60 15194

Dutch, European

15102

12-13 15307

C D TF

17, 63 19172

C D TF

49 15186

D TF

52 15154

Trott Park 5158 AnglicareSA Trott Park

52 15157

MITCHAM Council

Belair 5052 Kalyra Belair Aged Care

Bellevue Heights 5050 Resthaven Bellevue Heights

Daw Park 5041 ACH Group Residential Care ViTA

17 Rockville Ave

Estia Health Daw Park

7 Lancelot Dr

Note: 1. Provides care for people with intellectual disabilities

8397 2100

TF b C D TF

71, 95 20451 OBC 15018 *(SA, NT & VIC)

SA & NT 2020

122

MITCHAM continued to ONKAPARINGA PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

www.Ag edCareGuide.com.au

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

MITCHAM Council continued Kingswood 5062 Japara Mitcham

22 Harrow Tce

Kingswood Hostel

26 Cambridge Tce

Regis Kingswood

9 Brenchley Gr

Resthaven Mitcham

17 Hill St

Westbourne Park 5041 AnglicareSA Westbourne Park

56 Monmouth Rd

Resthaven Westbourne Park

30 Sussex Tce

38 10 W TF 8271 5341 P 23 1300 998 100 100 92 C F 8373 9123 112 108 s CD F 8272 1882

60 15067 SRF

1800 317 009 8373 9114

MOUNT BARKER Council

90 90 126 124 s

D TF C D TF

101 80 80

19171 54, 59 15179 52 15159 17, 63 15141

52 15162

Hahndorf 5245 Hahndorf Residential Care Service

1A Main St

1800 463 468

St Paul's Lutheran Homes Hahndorf

7 Braun Dr

8398 8600

8 Fletcher Rd

8391 2486

Mount Barker 5251 Eldercare Sash Ferguson

TF D TF

1800 852 772

53 51 80 80

C D TF

160 OG Rd

8206 0411

115 83

D TF

24 Avenue Rd

8337 0488

120 120 s

D TF

Southern Cross Care Oakfield Lodge RC 15 Hawthorn Rd *

4 14921

NORWOOD PAYNEHAM ST PETERS Council

15056

H H

45 14972 12-13 20421

Felixstow 5070 Uniting Communities Aldersgate RAC

Glynde 5070 LHI Retirement Services Glynde

Joslin 5070 Life Care Gaynes Park Manor

14960

64 15193

43 43

14930

8332 3155

64 64

D TF

45 15073

39 Campus Dr

8370 5766 8373 9123

D F D TF

OBC 14965

100 Hub Dr

92 65 100 100 s

6 Pridham Blvd

1800 555 990

118 116 s

C D TF b

10 Morton Rd

7424 0998

100 40

C D TF

50 Gulfview Rd

1800 463 468

C D TF b

40 Skyline Dr

8296 3456

85 85

16-24 Penneys Hill Rd

8392 6700

140

1800 555 990

77 Sydenham Rd

8362 3568

9 Luhrs Rd

Estia Health Aberfoyle Park Resthaven Aberfoyle Park

Norwood 5067

Payneham South 5070 Eldercare Trowbridge House

7 14950

251 Payneham Rd

Wynwood Nursing Home

CALD

ONKAPARINGA Council

Aberfoyle Park 5159

Aldinga Beach 5173 Life Care Aldinga Beach Court

Christie Downs 5164 St Basil's Aegean Village

Christies Beach 5165 Christies Beach Residential Aged Care

Flagstaff Hill 5159 Estia Health Flagstaff Hill

Hackham 5163 Holly Aged Care

52 21103

D TF

64 15189

H CALD

14947 4 15110 OBC 15281

IFC-1 18516

*(SA, NT & VIC)

www.Ag edCareGuide.com.au

SA & NT 2020

ONKAPARINGA cont'd to PORT ADELAIDE ENFIELD PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

123

1st time user? See page 117

DPS Advertisement Web Page Reference ID

ONKAPARINGA Council continued Happy Valley 5159 Bethsalem Care

10 Education Rd

8321 0300

90 90

1800 852 772

92 92

1300 224 477

38 28 39 39

C D TF

Huntfield Heights 5163 Southern Cross Care* Onkaparinga Lodge 28 Liddell Dr Residential Care

McLaren Vale 5171 ACH Group Residential Care Colton Court 84 Valley View Dr Kalyra McLaren Vale Aged Care

CDT

12-13 15286 71, 95 14953

C D TF C TF

s s

C D TF C D TF

19 Aldersey St

8323 7400

All Care Aged Care - The Vales

60-66 States Rd

8321 0100

Kalyra Woodcroft Aged Care

54 Woodcroft Dr

8322 4099

180 83 83

26 River Rd

1300 224 477

115 79

7 Railway Tce

1800 555 990

89 59

100 Seaford Rd

8392 4111

100 100

C D TF

150 Reynell Rd

8322 6322

101 97

D TF

Estia Health Craigmore

150 Adams Rd

8256 8800

Resthaven Craigmore

200 Adams Rd

8373 9114

135 126 93 89 s

Morphett Vale 5162

Port Noarlunga 5167 ACH Group Residential Care Perry Park

Seaford 5169 Eldercare Seaford

PLAYFORD Council

Note 1

15275 49 14924 71, 95 14933

H H Note 2

TF b

Woodcroft 5162 Eldercare Cottage Grove

49 15187

C D TF

Reynella 5161 Life Care Reynella Lodge

110 14940

64 15192 45 18756 45 15078

Craigmore 5114

Davoren Park 5113

C D TF D TF

32 26 125 125

Elders Village

2 Oldford St

8287 1454

Regis Playford

1 Wilton St

1300 998 100

AnglicareSA Elizabeth Dutton Court

33 Catalina Rd

1800 317 009

AnglicareSA Elizabeth East

Halsey Rd

1800 317 009

75 75 121 121

30 Shillabeer Rd

8283 6600

60 60

24-28 Wayford St

8259 9888

62 62

1 Warooka Dr

8254 4700

D TF D TF

Elizabeth Park 5113 Elizabeth Vale 5112 Little Para Aged Care

Note 3

17, 63 15142

17, 63 15290 46 15097

IFC-1 15247

IFC-1 18519

C D TF D TF

IBC 15084

PORT ADELAIDE ENFIELD Council

14985 54, 59 15287

D TF

Smithfield 5114 Smithfield Aged Care

52 15227

T bg TF

Elizabeth East 5112

Clayton Church Homes Park Village

OBC 14909

Angle Park 5010 Linsell Lodge Aged Care Facility

2-16 Cardigan St

8300 1700

RSL Care SA Morlancourt

18 Trafford St

8268 7277

95 95 61 61

83-93 Regency Rd

7424 0998

83 79

Croydon Park 5008 St Basil's Croydon Park

Note: 1. German, Greek, Indian, Italian, Polish , Russian

2. Dedicated memory support unit

s s

D TF

15054

CALD, Greek

3. ATSI, Funded through National ATSI Flexible Aged Care Program

15028 *(SA, NT & VIC)

SA & NT 2020

124

PORT ADELAIDE ENFIELD cont'd to PROSPECT PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

www.Ag edCareGuide.com.au

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

PORT ADELAIDE ENFIELD Council continued Enfield 5085 Bartonvale Gardens Retirement Village 4 Ellis St

1300 687 738 P 57

SRF

85 14959

Bupa Enfield

5 Bradford Ct

8344 7647

Oakwood Aged Care

6 Ellis St

8260 6888

68 78 32

D TF C TF

48, 57 17907

3 Grant Ave

1800 463 468

52 18

4 14939

470 Churchill Rd

1800 463 468

C D TF

4 15151

Klemzig Residential Care Service Leighton Ave * Southern Cross Care John Paul II Village RC 6A Dianne St

1800 463 468

87 40 40

D TF

4 15163

Gilles Plains 5086 Rose Court Aged Facility

Kilburn 5084 Churchill Retreat

Klemzig 5087 1800 852 772

56 15145

12-13 15271

Largs Bay 5016 Southern Cross Care* The Philip Kennedy Ctr 477 Military Rd

1800 852 772

Largs North 5016 Marten Aged Care

170 168 s

110 Strathfield Tce

8248 9555

118

1 East Parkway

8214 3000

110 110 s

75-79 Hilltop Dr

8261 3688

40 40

181-193 Days Rd

8200 9207

80 12

CDT

Lightsview 5085 Helping Hand Lightsview

Oakden 5086 Oakden Green Aged Care

The Oaks at Rosewater

1800 852 772

84 84 P 26

7 Lincoln St

8341 0828

Semaphore Residential Care Centre

122 Esplanade

8346 6519

Semaphore Supportive Care

160-164 Military Rd

8449 4957

Sunnydale Supportive Care

247 Military Rd

8449 4744

46 18 P 33 P 45

66 Nelson Rd

8265 2755

112 34

13 Fitzroy Tce

8344 2709

TF b

IFC-1 14997 43 20419

Hungarian, Serbian

Note 1

Rosewater 5013 Southern Cross Care* Mount Carmel RC 740 Torrens Rd

12-13 14907

WC D TF

Regency Park 5010 UnitingSA Regency Green Multi AC

CDT

15094 51 15249 12-13 14910

SRF

15371

Semaphore 5019

D TF

47 15011 SRF

14904

SRF

14928

Valley View 5093 The Claridge Residential Care

PROSPECT Council

D TF

68 14971

15165

46 15049

Fitzroy 5082 St George's Park Nursing Home

Prospect 5082 Clayton Church Homes Prospect

156 Main North Rd

Clifford House Supportive Care

4 Farrant St

Kiandra Residential Aged Care

20 Alpha Rd

Prospect Residential Care Service 6 Dean St Southern Cross Care* Labrina Village RC 63-71 Labrina Ave

60 42 8344 6834 P 58 8346 6519 50 16 8269 4114 P 34 1800 852 772 41 41 8404 8100

Note: 1. ATSI, Cambodian, Chinese, Filipino, Maltese, Spanish, Vietnamese 2. SRF, Services for residents with mental illnesses and/or acquired brain injuries.

F s

Note 2

14895 47 15012

Note 3

14925 12-13 14911

3. SRF, Services for residents with mental illnesses and/or acquired brain injuries.

*(SA, NT & VIC)

www.Ag edCareGuide.com.au

SA & NT 2020

SALISBURY to TEA TREE GULLY PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

125

1st time user? See page 117

DPS Advertisement Web Page Reference ID

SALISBURY Council Burton 5110 367-379 Waterloo Corner Rd 8280 2800

80 80

24-28 Wayford St

8259 9888

62 62

Gloucester Residential Care

25 Roopena St

8396 5999

Helping Hand Ingle Farm

7-31 Shackleton Ave

8397 8200

140 64 98 58

C D TF C D TF b

43 15071

2 The Strand

8360 2500

98 98

C D TF

43 15392

50 Kesters Rd

8282 5400

60 25

50 50 93 77

s s

C D TF C D TF

Estia Health Burton

Elizabeth Vale 5112 Little Para Aged Care

Ingle Farm 5098

Mawson Lakes 5095 Helping Hand Mawson Lakes

Para Hills West 5096 Para Hills Residential Care

Parafield Gardens 5107 Edenfield Family Care Parafield Gdns

20-36 Gardenia Dr

8281 6966

Helping Hand Parafield Gardens

437 Salisbury Hwy

7285 3800

Salisbury 5108 Dunbar Homes

11 Mawson Rd

Estia Health Salisbury

7 Salisbury Hwy

Harwin Retirement Village

133 Frost Rd

Olive Grove Aged Care

67 Porter St 8 Oakmont Ct

Eureka Care Communities Salisbury

22-24 Hazel Rd

IFC-1 15247 15007

CALD

67 15096 15117 43 15069

57 57 8182 6477 75 65 1300 687 738 P 35 8258 2008 94 26

C D TF C D TF

48, 57 15086

80 80 1800 356 818 P 57

D TF

OBC 18478

D TF

8282 3444

Salisbury East 5109 Estia Health Salisbury East

OBC 15223

8285 4600

15115 OBC 17816 SRF

Note 1

85 14981

22328

Salisbury North 5108 UnitingSA Hawksbury Gardens AC

8 Elmgrove Rd

8200 9207

89 89

147 Frost Rd

8250 0900

76 2

29 Homestead Ave

8222 1222

63 63

1800 463 468

52 18

102 100 110 110 s

C D TF C D TF b

Salisbury South 5106 Salisbury Private Nursing Home

Walkley Heights 5098 Japara The Homestead

TEA TREE GULLY Council

51 15296

C D TF

15105

60 15325

4 14939

Gilles Plains 5086 Rose Court Aged Facility

3 Grant Ave

Golden Grove 5125 Estia Health Golden Grove

27-31 Captain Robertson Ave 8251 9600

Helping Hand Golden Grove

209 The Golden Way

1300 653 600

ACH Group Res Care Highercombe

5-11 Sirius Ave

1300 224 477

Ananda Aged Care Hope Valley

95-97 Awoonga Rd

8397 7500

Estia Health Hope Valley

1099 Grand Junction Rd

8396 3167

LHI Retirement Services Hope Vly

1215-1217 Grand Junction Rd 8265 8000

Hope Valley 5090

Note: 1. SRF, Services for aged clients with disabilities & challenging behaviours

116 101 W C T F b g Dutch 137 TF 101 77 C D TF 104 104 s D F H

OBC 15152 43 21936 71, 95 18817 50 15229 OBC 15109 14961

*(SA, NT & VIC)

SA & NT 2020

126

TEA TREE GULLY cont'd to VICTOR HARBOR PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

www.Ag edCareGuide.com.au

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

TEA TREE GULLY Council continued Modbury 5092 Bupa Modbury

84 Reservoir Rd

8263 0055

56 15147

Gate 3, Hazel Gr

8397 0100

130 130

IFC-1 14994

6 Mumford Ave

8397 0200

163 163

D TF

66 Nelson Rd

8265 2755

112 34

34 Norman Tce

1800 555 990

69 69

Ridgehaven 5097 Ridgehaven Aged Care

St Agnes 5097 Bene Italian Village

Valley View 5093 The Claridge Residential Care

UNLEY Council

CALD

D TF

66 15064 68 14971

Everard Park 5035 Life Care Parkrose Village

Fullarton 5063 Fullarton Lutheran Homes

14 Frew St

Southern Cross Care* Fullarton RC

345 Fullarton Rd

8372 3555 1800 852 772

195 144 s 60 60

7 Victoria St

7424 0998

32 20

43 Marlborough St

8373 9175

75 75

39 Fisher St

8130 6444

7 Spence Ave

1800 852 772

61 72 69 58 64

Myrtle Bank 5064 Carinya Aged Care Southern Cross Care Carmelite RC Southern Cross Care* The Lodge Lourdes Valley Residential Care The Carlyle on Cross

18 Cross Rd

1800 852 772

32 Cross Rd

8363 4888

War Veterans Home

55 Ferguson Ave

8379 2600

Parkside 5063 Aldridge Court Supported Residential Fac 109-111 Young St

8373 4401

Estia Health Parkside

17 Robsart St

8271 5679

C D TF

St Louis Nursing Home - Parkside

21 Foster St

8272 3344

Eldercare The Lodge

14-24 King William Rd

8357 3833

Rose Terrace Lodge

102 Rose Tce

150 Bay Rd

D TF

TF T T b TF D TF

100 100 95 92 s P 11 40 20 45 41

15332

Malvern 5061 Resthaven Malvern

64 15191

D TF b

Goodwood 5034 St Basil's St Peters

TF b

12-13 15272 CALD

52 15156

IFC-1 15000

H H

12-13 18917 12-13 15276 Note 1

Wayville 5034

68 38360 15167

SRF

TF TF

15055

19170 OBC 15063 21 15175

8272 1182

127 127 P 21

D TF

8552 5100

123 121

C D TF

OBC 15134

1800 852 772

60 60

C D TF

12-13 15285

45 15075 SRF

14927

VICTOR HARBOR Council Encounter Bay 5211 Estia Health Encounter Bay

McCracken 5211 Southern Cross Care* McCracken Views RC 31 Adelaide Rd

Victor Harbor 5211 Calvary Victoria Street Supported Res Fac 55 Victoria St

8552 8103

Ross Robertson Aged Care

8551 0600

19 Cornhill Rd

Note: 1. New facility due for completion late 2019

P 14 91

2. SRF, Support services for adults with a mental health illness

Note 2

84 17826 IFC-1 15001

*(SA, NT & VIC)

www.Ag edCareGuide.com.au

SA & NT 2020

WALKERVILLE to YANKALILLA PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

127

1st time user? See page 117

DPS Advertisement Web Page Reference ID

WALKERVILLE Council Walkerville 5081 160 Walkerville Tce

8342 8300

153

206 Sir Donald Bradman Dr

8159 7000

153 153

21 Farncomb Rd

8235 9055

54 54

Estia Health Lockleys

8 Mellor Ave

8128 8888

1 Myzantha St

8443 7733

St Raphael's Home for the Aged

2 Franciscan Ave

8353 6022

C D TF TF b C TF b

OBC 20418

Serene Residential Care Services

90 86 43 7 33 33

18 Cudmore Tce

1300 998 100

115 107

D TF

54, 59 14906

Southern Cross Care* Bucklands 333 Marion Rd * Southern Cross Care The Pines Lodge RC 342 Marion Rd

1800 852 772

T DT

12-13 14893

1800 852 772

147 147 144 144

655 Burbridge Rd

1800 852 772

80 80

175 Main South Rd

1300 224 477

78 58

Walkerville Aged Care

TF b

WEST TORRENS Council

IFC-1 14998

Cowandilla 5033 Calvary Flora McDonald Retire Com'ty

CDT

Fulham 5024 Villa St Hilarion Fulham

Lockleys 5032

Marleston 5033 Regis Marleston

North Plympton 5037

West Beach 5024 Southern Cross Care* West Beach RC

YANKALILLA Council

Vietnamese

Italian

84 15121 15184

15107 15176

12-13 15253

D TF

12-13 15268

Yankalilla 5203 ACH Group Res Care Yankalilla Centre

C D TF

www.Ag edCareGuide.com.au

71, 95 15312

H SA & NT 2020

APY LANDS to BERRI BARMERA PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun of F ded Sing acility (B e le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura Bed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

APY LANDS Council Pukatja 0872 Tjilpiku Pampaku Ngura AC Service

Pukatja Com'ty, Tjilpi Pampa St 8956 7033

BARUNGA WEST Council

Note 1

19671

Port Broughton 5522 Barunga Homes

11 Edmund St

8635 0500

75 75

C D TF

14941

8588 0400

81 65

C D TF b

15014

8582 1444

50 28

BERRI BARMERA Council Barmera 5345 Country Health Connect Hawdon House Barmera Health Service, & Bonney Lodge 24 Hawdon St

Berri 5343 Calvary St Catherine's Retire Com'ty

6-12 Coneybeer St

Note: 1. ATSI, Funded through National ATSI Flexible Aged Care Program

CDT

84 15171

*(SA, NT & VIC)

SA & NT 2020

128

CEDUNA to GOYDER PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs

www.Ag edCareGuide.com.au

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

CEDUNA Council Ceduna 5690 Country Health Connect Ceduna Dist HS 3 Eyre Hwy

8626 2110

39 37

8626 2590

Thevenard 5690 Seaview Village

103 Seaview Tce

CLARE & GILBERT VALLEYS Council

C TF C D TF

14938

Note 1

15359

Clare 5453 Country Health Connect Kara House

Webb St

8842 6565

Helping Hand Carinya

17-19A Victoria Rd

8841 3222

25 50 50

23 Moorhouse Tce

8847 2300

20 3

20 Masters St

8847 2307

North Tce

Riverton 5412 Country Health Connect Wakefield Aged Care Service Riverton Gilbert Valley Senior Citizens Homes

15132 43 15045 15273

27 27

D TF C TF

8628 2399

35 20

15369

Country Health Connect Coober Pedy Hosp Lot 89 Hospital Rd

8672 5009

Umoona Aged Care (Tjilpi Tjuta Kanyini) Lot 89 Hospital Rd

8672 5605

4 2 15 1

8 Mine St

8821 2233

71 49

C D TF

OBC 15166

7-12 Majors Rd

8825 0000

72 60

D TF

15090

Star of the Sea Res & Respite Care Facility 15 Elizabeth St

8823 0000

70 70

Dementia services available 44 15178

Memorial Dr

8687 9001

15 6

D TF

15089

9 Druid Range Drive

8648 4007

18115

8648 7888

30 26

18111

8629 3000

20 6

15112

8892 2300

15 6

15221

CLEVE Council

15123

Cleve 5640 Country Health Connect Eastern Eyre Health & Aged Care Cleve

COOBER PEDY Council Coober Pedy 5723

COPPER COAST Council

18113

Note 1

15222

Kadina 5554 Estia Health Kadina

Moonta 5558 Moonta Health & Aged Care Service

Wallaroo 5556

ELLISTON Council Elliston 5670 Country Health Connect Mid West Health Elliston

FLINDERS RANGES Council Hawker 5434 Country Health Connect Hawker Memorial Hospital

Quorn 5433 Country Health Connect Quorn Hospital Hospital Rd

FRANKLIN HARBOUR Council Cowell 5602 Country Health Connect Eastern Eyre Health & Aged Care Cowell

17 South Tce

GOYDER Council Burra 5417 Country Health Connect Burra Hospital 46 Commercial St Note: 1. ATSI, Funded through National ATSI Flexible Aged Care Program

www.Ag edCareGuide.com.au

SA & NT 2020

GOYDER continued to MOUNT REMARKABLE PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

129

1st time user? See page 117

DPS Advertisement Web Page Reference ID

GOYDER Council continued Eudunda 5374 Country Health Connect Eudunda 40 Ward St Hospital & Aged Care Service Country Health Connect Eudunda Senior 40 Ward St Citizens Hostel

8581 1404

12 6

8581 1174

19 19

8725 6111

42 22

13 Stokes Rd

8579 1111

13-15 Martin Tce

TF b

15020

15029

15181

25 12

15313

8627 2400

22 16

D TF

15135

Kingston Memorial Hospital, 8767 0222 33 Young St

32 19

15095

GRANT Council Yahl 5291 The Oaks Residential Care Facility

209 Ruwoldt Rd

KAROONDA EAST MURRAY Council Karoonda 5307 Country Health Connect Karoonda District & Soldiers Memorial Hospital

KIMBA Council Kimba 5641 Country Health Connect Eastern Eyre Health & Aged Care Kimba

KINGSTON Council Kingston SE 5275 Country Health Connect Lighthouse Lodge

LOWER EYRE PENINSULA Council Cummins 5631 19-21 Tumby Bay Rd

8676 2163

22 20

15360

Cnr Drabsch & McIntosh Sts

8584 8555

58 25

15019

5 Luther Rd

8584 7370

60 60

DT D TF

8541 0522

42 18

8541 3655

10 10

14 Adelaide Rd

8569 1749

60 60

Parker St

8569 0200

Boandik Crouch Street

26 Crouch St South

8725 7377

Boandik Lake Terrace

101 Lake Tce East

8725 7377

Boandik St Marys

71 Boandik Tce

8725 7377

Resthaven Mount Gambier

24 Elizabeth St

8373 9114

73 88 68 96

31 Arthur St

8667 2207

30 30

Country Health Connect Miroma Place

LOXTON WAIKERIE Council Loxton 5333 Country Health Connect Loxton Hospital Complex Riverview Lutheran Rest Home

Waikerie 5330 Country Health Connect Pioneer Lodge Waikerie Health Service, & Haven 1 Lawrie Tce Karingal Hostel 53A Elders Way

MID MURRAY Council

TF b TF

15104 15101 15231

Mannum 5238 Aminya Country Health Connect Mannum District Hospital

MOUNT GAMBIER Council

C D TF TF

14945

C F C D TF b C D TF D TF

15113

15300

Mount Gambier 5290 73 72 68 92

MOUNT REMARKABLE Council

s s s

15124 18119 52 19749

Booleroo Centre 5482 Mt View Homes

D TF

15042

SA & NT 2020

130

MURRAY BRIDGE to PORT PIRIE PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs

www.Ag edCareGuide.com.au

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

MURRAY BRIDGE Council Murray Bridge 5253 Lerwin Nursing Home

59-67 Joyce St

8539 1185

Resthaven Murray Bridge

53 Swanport Rd

8373 9114

75 46 96 92

NARACOORTE LUCINDALE Council

s s

TF D TF

15108

TF TF

20417

C TF CDT

15024 52 15160

Naracoorte 5271 Naracoorte Health Service, 101 Jenkins Tce 900 Attiwill St

8762 8111

30 10

8762 1340

50 50

South Tce

8664 1406

13 7

1-7 Cumnock St

8664 2200

41 41

Mill St

8663 3100

12 10

18112

8658 1094

16 16

15081

8658 1200

20425

88 Hill St West

8651 0450

11 11

15091

Edenfield Family Care Nerrilda

71 Stokes Tce

8641 0043

Edenfield Family Care Ramsay

77 Seaview Rd Davenport Community, Bartlett Pde

8642 6742

46 62 62

8641 1233

Country Health Connect Moreton Bay House Longridge Aged Care

NORTHERN AREA Council

15230

Jamestown 5491 Country Health Connect Jamestown Nursing Home Helping Hand Belalie Lodge

Laura 5480 Country Health Connect Southern Flinders Health Laura

ORROROO CARRIETON Council

43 15043

Orroroo 5431 Country Health Connect Orroroo 32 Fifth St Community Home Country Health Connect Orroroo District 68 Price Maurice Rd Hospital

PETERBOROUGH Council Peterborough 5422 Country Health Connect Nalya Lodge

PORT AUGUSTA Council Port Augusta 5700

Wami Kata Old Folks Home

s s

TF D TF C TF

C D TF C D TF b

PORT LINCOLN Council

ATSI, Dementia care available 15006

ATSI

14974 15058

Port Lincoln 5606 Eyre Peninsula Old Folks Home

26 Flinders Hwy

8682 1868

Matthew Flinders Home

61-65 Oxford Tce

8682 4122

74 74 68 19

Edmund Tce

8636 1100

12 8

Allan St

8636 2320

34 34

Country Health Connect Hammill House 151 The Terrace

8638 4696

Helping Hand Lealholme St Joseph's House Res Care Facility

15 Halliday St

8638 3555

22 Norman St

8632 1450

30 16 104 74 67 63

PORT PIRIE Council

15119

15088

Crystal Brook 5523 Country Health Connect Southern Flinders Health Crystal Brook The Willochra Home

Port Pirie 5540

Note: 1. Italian, Dementia services available

s s

TF C D TF b

15030

D TF C D TF TF

18811

14967

43 20442

Note 1

44 15009

www.Ag edCareGuide.com.au

SA & NT 2020

RENMARK PARINGA to WATTLE RANGE PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

131

1st time user? See page 117

DPS Advertisement Web Page Reference ID

RENMARK PARINGA Council Renmark 5341 Country Health Connect Renmark Paringa District Hospital

Ral Ral Ave

8580 4100

89 59

Country Health Connect Mallee Health Service Lameroo

1A Vardon Tce

8576 4600

17 9

TF b

15329

Country Health Connect Mallee Health Service Pinnaroo

Bundey Tce

8577 9222

23 5

D TF b

15100

3 Flinders Dr

8626 1009

15 15

23 South Tce

8752 9000

62 12

8755 1555

2 South Tce

SOUTHERN MALLEE Council

D TF

14975

Lameroo 5302 Pinnaroo 5304

STREAKY BAY Council Streaky Bay 5680

Country Health Connect Mid West Health Elmhaven

14977

15047

18 6

15133

8575 2777

15298

10 South Tce

8575 1317

30 30

TF TF

74 Princes Hwy

8572 5800

19 1

15127

8 Esplanade

8688 2007

22 22

15361

7 Railway Tce Balaklava Hospital Grounds, 16 War Memorial Dr

8862 1576

40 40

14988

8862 1400

22 2

TF D TF

19 Albert St

8528 2276

48 35

D TF

15126

1 South Tce

8865 0100

27 27

15220

8733 4331

90 90 60 40

D TF D TF

15046

8733 0150

8737 2311

36 26

15099

TATIARA Council

Bordertown 5268 Country Health Connect Charla Lodge

Keith 5267 Keith & District Hospital Stirling Lodge 35-37 Hill Ave

THE COORONG Council Meningie 5264 Country Health Connect Coorong Health Service Meningie Jallarah Homes

Tailem Bend 5260 Country Health Connect Coorong Health Service Tailem Bend

TUMBY BAY Council

15130

Tumby Bay 5605 Country Health Connect Lower Eyre Health Service Tumby Bay

WAKEFIELD Council Balaklava 5461 Balaklava Mill Court Homes Country Health Connect Ira Parker NH

Hamley Bridge 5401 Hamley Bridge Rest Home

Snowtown 5520 Country Health Connect Snowtown Hospital

WATTLE RANGE Council

15129

Millicent 5280 Boneham Aged Care Services

82 Williams Rd Millicent Health Service, Country Health Connect Sheoak Lodge Towers Rd

Penola 5277 Country Health Connect Pinchunga Hostel

Penola War Memorial Hospital, 18 Church St

15139

SA & NT 2020

132

WHYALLA to YORKE PENINSULA PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs

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Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

WHYALLA Council Whyalla 5600 8645 7699

51 51 58 22

D TF D TF

43A Flinders Ave

8645 9499

42 42

16-24 Richards Ave

8680 2101

10 10

37 Fifth St

8837 3021

26 26

Centenary Ave

8832 2293

60 60

C D TF

8853 2480

35 4

8853 2323

18 18

TF T

8852 5555

35 30

Annie Lockwood Court Hostel

7 Newton St

8645 3955

Yeltana Nursing Home

25 Newton St

Whyalla Stuart 5608 Copperhouse Court Hostel

WUDINNA Council

Small birds allowed as pets

14943 15185 15111

Wudinna 5652 Country Health Connect Mid West Health Wudinna

YORKE PENINSULA Council

15362

14942

Ardrossan 5571 Ardrossan Community Hospital

Maitland 5573 Eldercare The Village

Minlaton 5575 Country Health Connect Melaleuca Court 44 First St Nursing Home Eldercare South Park 1 South Tce

Stansbury 5582 Eldercare Elanora

Pioneer St

SA & NT 2020

PHONE (08)

Hope Valley 5090 1300 224 477 116 101

ACH Group Residential Care Highercombe

5-11 Sirius Ave

ACH Group Residential Care Kapara

80 Moseley St

ACH Group Residential Care ViTA

17 Rockville Ave

Helping Hand Lightsview

1 East Parkway

Helping Hand North Adelaide

49 Buxton St

North Adelaide 5006 8224 7777

Japara Brighton

580 Brighton Rd

South Brighton 5048 8296 8950

Japara Mitcham

22 Harrow Tce

Japara Oaklands

2 Jean St

Japara The Homestead

29 Homestead Ave

Southern Cross Care West Beach RC

655 Burbridge Rd

St Louis Nursing Home - Parkside

21 Foster St

Glenelg South 5045 1300 224 477 Daw Park 5041 1300 224 477 Lightsview 5085 8214 3000

Kingswood 5062 8272 1882 Oaklands Park 5046 8296 7284 Walkley Heights 5098 8222 1222 West Beach 5024 1800 852 772 Parkside 5063 8272 3344

45 15136 45 15118

www.Ag edCareGuide.com.au

See page 117 a for definitions

Advertisers only listed below. All extra service providers are also listed in the directory on pages 118 -132

15032

s W C DT F b H

Size of Sin Facilit gle y (B B e Boo edroom ds/Pla ked ces s w Extr Respit ith En ) suit a Se e Be es Pet rvices ds s on Sec Premis ure es D Sec emen ure tia U G Spe arden nit cial is Tran t Palli sitio ative Ret n Care Care irem B ent eds Livi ng O nsit e

Aged Care Homes with Extra Services

45 15074

W C TF b 137 80 W C DTF 60 30 W TF b 110 110 s W C DTF 155 151 W C DTF H 76 50 W F 38 10 W TF 88 82 W TF 63 63 W TF 80 80 s W DTF 45 41 W C TF H

DPS

Advert Web Page ID 71, 95 18817 71, 95 14954 71, 95 20451 43 20419 43 15070 60 15170 60 15067 60 15194 60 15325 12-13 15268 21 15175

*(SA, NT & VIC)

www.Ag edCareGuide.com.au

SA & NT 2020

Type

VILLAGE

Angove Park Drive Bridge Street Brighton Parade

AREA

PHONE (08)

Tea Tree Gully 8159 3418 Salisbury 8159 3418 Blackwood 8159 3480

Broad Street

Marden 8159 3418

Cator Street

Glenside 8159 3418

Cornish Street

Stepney 8159 3418

East Terrace

Kensington Gardens 8159 3418

Elkanah Village

Morphett Vale 8159 3480

Elliot Court

Campbelltown 8159 3418

First Avenue Fred McCallum Court

Joslin 8159 3418 Glynde 8159 3418

Genders Court

Campbelltown 8159 3418

Hamlyn Court

Walkerville 8159 3418

Hampden Street High Street Hub Drive Ian Wilson Court James Evans Court Kapara Mews Knighton Road Loveday Street Mackie Court Main Road

Firle 8159 3418 Willunga 8159 3480 Aberfoyle Park 8159 3480 Walkerville 8159 3480 Magill 8159 3418 Glenelg 8159 3480 Elizabeth North 8159 3480 Goolwa 8159 3480 Lower Mitcham 8159 3480 Blackwood 8159 3480

Manson Court

Rostrevor 8159 3480

McKay Avenue

Christies Beach 8159 3480

Menzies Marden

Marden 8159 3418

Millikan Grove

Marden 8159 3418

Moir Court Penzance Street Perry Park Village Pickering Court

Magill 8159 3418 Glenelg 8159 3480 Port Noarlunga 8159 3480 Felixstow 8159 3418

Princes Road

Kingswood 8159 3480

Pullin Court

Rostrevor 8159 3418

Riverview Drive

Port Noarlunga 8159 3480

Sir Keith Wilson Court

Magill 8159 3418

St George's Court

Magill 8159 3418

Strathmore Terrace

Brighton 8159 3480

Sturdee Street

Linden Park 8159 3480

Sydney Street

Glenunga 8159 3418

Taeuber Court

Wynn Vale 8159 3418

Third Street

Magill 8159 3418

Waite Street

Blackwood 8159 3480

Yankalilla Mews * This section only includes organisations who have chosen to advertise

Fees/Costs

DPS Web Notes Advert Page ID

ACH GROUP RETIREMENT ORGANISATION ACH Group Retirement

Features

ILUs or Ren Villas tal A Serv ccomm ice od 24 h d Apart ation r O n m en Age Site S ts d Ca upe Com re On S rvision i t mu e Sma nal Fac ilitie ll Pe Don ts We s lcom or F Lice unded e nce Resi to Occ upy den Serv t Funde d/Pu ice F rcha ee sed

Retirement Accommodation listed alphabetically by their Organisation*

133

Yankalilla 8159 3480 Definitions see page 113

9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 99 99 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9

9 9 9 9

9 9

9 9 9 9 9 9 9 99

999 9 9 999 999 999 9 9 9 9 9 9 999 99 9 9 9 9 9 9 9 999 9 9 9 9 9 9 9 9 999 9 9 9 9 999 9 9 999 9 9 9 9 9 9 99 9 9 99 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9

71, 95 38221 71, 95 38226 71, 95 38208 71, 95 38207 71, 95 38218 71, 95 38203 71, 95 38219 71, 95 14934 71, 95 38220 71, 95 38222 71, 95 38224 71, 95 38223 71, 95 38229 71, 95 38227 71, 95 38204 71, 95 38205 71, 95 38206 71, 95 21010 71, 95 38209 71, 95 38210 71, 95 38211 71, 95 38225 71, 95 38212 71, 95 38213 71, 95 38214 71, 95 38215 71, 95 38216 71, 95 38228 71, 95 38217 71, 95 20683 71, 95 38230 71, 95 38231 71, 95 38232 71, 95 38233 71, 95 20682 71, 95 20681 71, 95 38234 71, 95 38236 71, 95 38235 71, 95 38237 71, 95 38238 71, 95 38239 71, 95 22385

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

SA & NT 2020

134

Type

Hillside Gardens Retirement Living

Anglicare SA

All Hallows Mews Dutton Mews Grandview Heights

Aveo Retirement Living

Ackland Park

AREA

PHONE (08)

Heathfield 8339 4815 Westbourne Park Elizabeth East Trott Park Everard Park

Carisfield

Seaton

Crestview

Hillcrest

Fulham

Glynde Lodge

Glynde

Gulf Point

North Haven

Kings Park

Leabrook Lodge

Rostrevor

Leisure Court

Fulham Gardens

Manor Gardens

Salisbury East

Melrose Park

Riverview

Elizabeth Vale

The Braes

Reynella

The Haven

North Haven

Westport

Queenstown

Barossa Village

Retirement Living

Calvary Community Care

Ain Karim Community

Clayton Church Homes

Balhannah ILUs

Balhannah

Beulah Terraces

Norwood

Crafers ILUs Gumeracha ILUs Lobethal ILUs Magill ILUs

Eldercare

Nuriootpa Enfield

Crafers Gumeracha Lobethal Magill

Percival Street ILUs

Norwood

Queen Street ILUs

Norwood

Uraidla Village

Uraidla

Woodside ILUs

Woodside

Pinoak Tiers Retirement Village College Green Retirement Village

Stirling Kent Town

Correll Cottages

Stansbury

Cottage Grove Court

Woodcroft

Kingsborough Retirement Village

Norwood

Mount Barker Retirement Villages

Mount Barker

Mulberry Grove

Felixstow

Old Oxford Court

Hove

Oxford Retirement Village

Hove

The Village Retirement Village

Maitland

Note: 1. SL; Services for residents with an intellectually disability; must be referred through Disability SA

* This section only includes organisations who have chosen to advertise

Fees/Costs

DPS Web Notes Advert Page ID

ALLITY to ELDERCARE VILLAGE

Features

ILUs or Ren Villas tal A Serv ccomm ice od 24 h d Apart ation r O n m en Age Site S ts d Ca upe Com re On S rvision i te mu Sma nal Fac ilit ll Pe Don ts We ies lcom or F Lice unded e nce Resi to Occ upy den Serv t Funde d/Pu ice F rcha ee sed

Retirement Accommodation listed alphabetically by their Organisation*

ORGANISATION Allity

www.Ag edCareGuide.com.au

9 999 99 1800 317 009 9 999 9 9 1800 317 009 9 999 9 9 1800 317 009 9 999 9 9 8246 6466 9 9 99 99 8246 6466 9 99 99 8246 6466 9 99 99 8246 6466 9 9 9 99 8246 6466 9 99 99 8246 6466 9 99 99 8246 6466 9 9 99 99 8246 6466 9 99 99 8246 6466 9 9 99 8246 6466 9 9 99 99 8246 6466 9 9 99 99 8246 6466 9 99 99 8246 6466 9 9 99 99 8246 6466 9 9 9 99 8246 6466 9 99 99 8562 0300 99 99 9 9 8262 9218 Note 1 9 999 9 8404 8200 9 9 9 9 8404 8200 9 9 9 9 8404 8200 9 9 9 9 8404 8200 9 9 9 9 8404 8200 9 9 9 9 8404 8200 9 99 9 9 9 Note 2 8404 8200 9 9 99 8404 8200 9 9 9 9 8404 8200 9 9 9 9 8404 8200 9 9 9 9 8404 8200 9 99 9 9 8274 3633 9 999999 8274 3633 9 9999999 8274 3633 9 999 999 8274 3633 9 999999 8274 3633 9 9 99999 8274 3633 9 9 999 8274 3633 9 999 999 8274 3633 9 9999999 8274 3633 9 9999999

IFC-1 18504 17, 63 21011 17, 63 15252 17, 63 19682 87 15245 87 15234 87 20126 87 15244 87 20127 87 20128 87 15241 87 20129 87 20130 87 15235 87 15239 87 15246 87 15236 87 15237 87 20131 25 18523 84 20434 46 38900 46 19768 46 38901 46 38902 46 38903 46 19685 46 21925 46 19173 46 21542 46 38904 46 20448 45 18138 45 19770 45 20422 45 14958 45 18142 45 19777 45 19776 45 18506 45 18507

2. Some support available from co-located residential care facility if required

Definitions see page 113

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

www.Ag edCareGuide.com.au

SA & NT 2020

Type

ORGANISATION Helping Hand Aged Care

Japara Kalyra Communities

Life Care

Resthaven

RetireAustralia

Southern Cross Care (SA, NT & VIC)

VILLAGE

Barryne Village

Features

Fees/Costs

Retirement Accommodation listed alphabetically by their Organisation* HELPING HAND AGED CARE to SOUTHERN CROSS CARE (SA, NT & VIC)

135

DPS Web Notes Advert Page ID

AREA

PHONE (08)

Belair 8224 7785

99 9 9 99 9 99 9

99 Belalie Crescent Jamestown 8224 7785 9 99 Essington Mews Clare 8224 7785 99 99 Ngadjuri Lodge Clare 8224 7785 99 9 North Adelaide Retirement Living Units North Adelaide 8224 7785 99 99 Port Pirie Retirement Living Units Port Pirie 8224 7785 9 99 Helping Hand St John's Close Prospect 8224 7785 99 The Homestead Serviced Apartments Walkley Heights 8222 1222 9 99 99 James & Jessie Brown Cottages (5 locations) Adelaide 8278 5444 Note 1 99 9 Kalyra Heights Village Belair 8278 5444 9 999 9 9 The Heights Village Bellevue Heights 8370 0520 9 99 9 9 The Terraces at Kalyra Belair 8278 5444 9 999 9 9 Aldinga Beach Court ILUs Aldinga Beach 1800 555 990 9 999 999 Glenrose Court ILUs Glen Osmond 1800 555 990 99 999 999 Hayfield Plains ILUs Balaklava 1800 555 990 9 99 999 Marion Rose ILUs Mitchell Park 1800 555 990 9 9 99 999 Murlali Village ILUs Christie Downs 1800 555 990 9 9 99 Parkrose Village ILUs Everard Park 1800 555 990 99 999 999 Reynella Village ILUs Old Reynella 1800 555 990 999 999 999 Rosehaven ILUs Modbury 1800 555 990 9 99 99 Bellevue Heights Independent RLUs Bellevue Heights 8370 3756 9 99 9 Leabrook Apartments Leabrook 8370 3756 9 99 9 Malvern Independent Retire Living Units Malvern 8370 3756 9 99 999 Marion Independent Retire Living Units Marion 8370 3756 Note 2 99 99 9 Paradise Independent Retire Living Units Paradise 8370 3756 9 99 9 Port Elliot Independent Retire Living Units Port Elliot 8370 3756 9 99 9 Bartonvale Gardens Retirement Village Enfield 1300 687 738 9 9 999 9 9 Glengowrie Retirement Village Glengowrie 1300 687 738 9 9 99 9 9 Harwin Retirement Village Salisbury 1300 687 738 9 9 999 9 9 Lincoln Grove Retirement Village Port Lincoln 1300 687 738 9 9 99 9 9 Magill Retirement Village Magill 1300 687 738 9 9 999 9 9 Scarborough Mews Retirement Village Somerton Park 1300 687 738 9 9 9 9 Spring Grove Retirement Village Klemzig 1300 687 738 9 99 9 9 Tea Tree Gardens Retirement Village Hope Valley 1300 687 738 9 99 9 9 The Laurels Retirement Village Mount Barker 1300 687 738 9 9 99 9 9 Torrens Grove Retirement Village Kilkenny 1300 687 738 9 9 99 9 9 Wisteria Grove Retirement Village Broadview 1300 687 738 9 9 99 9 9 Carmelite Retirement Living Myrtle Bank 1800 852 772 9 999 999 Clarence Park Clarence Park 1800 852 772 9 9 9 Coach House Mews Myrtle Bank 1800 852 772 9 99 999 Croydon Park Croydon Park 1800 852 772 9 9 9

43 15068 43 18145 43 19724 43 20721 43 18143 43 18144 43 15052 60 21159 49 19681 49 14226 49 19780 49 21490 64 19690 64 19691 64 18166 64 15036 64 15065 64 19692 64 19693 64 15026 52 19450 52 21221 52 19451 52 19452 52 19453 52 38861 85 14959 85 18830 85 14981 85 18831 85 15294 85 18832 85 18833 85 18834 85 18835 85 18836 85 15293 12-13 38332 12-13 15261 12-13 15269 12-13 15260

Note: 1. Units for clients receiving a disability/aged pension; sites located at Campbelltown, Clovelly Park, Crafers, Findon & Mansfield Park 2. Includes 19 rental units through Housing SA - conditions apply for residents * This section only includes organisations who have chosen to advertise

Definitions see page 113

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

SA & NT 2020

Type

Retirement Accommodation listed alphabetically by their Organisation* SOUTHERN CROSS CARE (SA, NT & VIC) continued to UNITINGSA VILLAGE ORGANISATION Southern Cross Care (SA, NT & VIC) Glen Woodley Estate continued Glenelg North

Hawthorn

Myrtle Bank 1800 852 772 Glenelg North Hawthorn

Kingswood

Leabrook

Magill

Marion

Marion Brighton

Mount Gambier

Nat Solomons

North Plympton

Northfield

Norwood

O'Grady Court

North Plympton

Oaklands Park

Payneham

Pearl Retirement Resort

Fannie Bay

Pine Springs

Largs Bay Netley

Pooraka

Prospect

Riverpoint Retirement Estate Riverside

Noarlunga Downs Goolwa

Semaphore Park

Somerton Park

St Peter's Close The Fairways The Pines & Pines Close The Vines The Waterford Apartments Warradale Wattle Grove Oakfield Rise Retirement Living

Stepney McCracken North Plympton Wynn Vale Myrtle Bank Warradale Wattle Park Mount Barker

Uniting Communities

St Louis on Blyth - Parkside Nuriootpa Retirement Living Tanunda Retirement Living U City Retirement Residences

UnitingSA

Hawksbury Gardens Retirement Village

Salisbury North

McCutcheon Grove Retirement Village

West Lakes Shore

Neighbourhood Group Home

West Lakes Shore

Tanunda Lutheran Home

Parkside Nuriootpa Tanunda Adelaide

Wesley Court Retirement Living

Rosewater

Westminster Retirement Village

Grange

Willason Grove Retirement Living * This section only includes organisations who have chosen to advertise

Features

Fees/Costs

DPS Web Notes Advert Page ID

PHONE (08)

Myrtle Bank

Peninsula

St Louis Aged Care

AREA

Heritage Apartments

McAuley Mews

www.Ag edCareGuide.com.au

136

Semaphore Park

9 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 99 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 9 1800 852 772 9 1800 852 772 9 1800 852 772 9 8272 3344 9 8563 7777 9 8563 7777 99 1800 247 365 9 8449 7085 9 8449 7085 9 8449 7085 9 8449 7085 99 8449 7085 9 8449 7085 99

Definitions see page 113

999 9 9 9 9 99 999 9 9 9 9 9 9 9 9 9 9 999 9 9 9 9 9 9 9 9 9 9 9 9 99 9 9 9 9 999 99 999 999 9 99 9 99 9 9 9 99 999 99 99 9 9 9 9 9 999 999 999 999 999 9 999 999 999 9 9 99 999 9 999 999 999 999 99 999 999 99 9 9 999 99 9 99 9 9 9 99 9 9999 9 999 9

12-13 15254 12-13 15259 12-13 15258 12-13 15283 12-13 15257 12-13 15256 12-13 15297 12-13 15299 12-13 15263 12-13 15270 12-13 15311 12-13 15310 12-13 15308 12-13 15309 12-13 20139 12-13 15306 12-13 20431 12-13 15164 12-13 15262 12-13 15305 12-13 15304 12-13 19794 12-13 19217 12-13 15303 12-13 15302 12-13 15265 12-13 18164 12-13 19702 12-13 15264 12-13 19218 12-13 15301 12-13 15267 12-13 38325 21 72 72 7

19074 21944 21517 38941

51 19723 51 18132 51 18137 51 18133 51 19722 51 18134

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

SA & NT 2020

Home Care Packages directory – Approved Providers Home Care Package approved providers provide home care and support services to members of the community who live at home. If you’ve been approved for a Government funded Home Care Package of any type you may approach any Home Care Package approved provider to provide the services you need. Some providers may only provide services in one region while others can service multiple areas. On the following pages you’ll find alphabetical lists of approved providers in SA. To help you know which approved providers offer services in a certain region, we’ve included coloured bars down the left hand side of the directory pages. The list below is a quick reference guide to help you find in which group council districts are listed. For example Onkaparinga LGA is grouped under Southern. The colour coded maps on the following pages show you which council districts are grouped together.

SA Metro

Council District

SA Metro

Council District

Adelaide

Eastern

Kangaroo Island

Southern

Prospect

Mid Northern

Adelaide Hills

Eastern

Light

Northern

Salisbury

Northern

Adelaide Plains

Northern

Marion

Western

Tea Tree Gully

Alexandrina

Southern

Mitcham

Eastern

Unley

Barossa

Northern

Victor Harbor

Eastern

Mount Barker Norwood Payneham St Peters Onkaparinga

Eastern

Burnside

Council District

Campbelltown

Mid Northern

Charles Sturt

Western

Gawler

Northern

Holdfast Bay

Western

Council District APY Lands

SA Regional West

Barunga West

Mid North

Berri Barmera Ceduna Clare & Gilbert Valleys

Playford

Mid Northern Southern Northern

Port Adelaide Enfield

Mid Northern

Council District

SA Regional

Kingston

South East

Walkerville

Southern

Council District Robe

East

Loxton Waikerie

East

Southern Mallee

West

Mid Murray

East

Streaky Bay

Cleve

West

Mount Remarkable

Coober Pedy

West

Murray Bridge

Copper Coast

Mid North

Naracoorte Lucindale

North

Southern Mid Northern

Yankalilla

Roxby Downs

South East

Eastern

Western

West

Mount Gambier

Mid Northern

West Torrens

Lower Eyre Peninsula

Mid North

SA Metro

SA Regional South East West South East West

Tatiara

South East

The Coorong

South East

East

Tumby Bay

West

South East

Wakefield

Mid North South East

Elliston

West

Northern Areas

North

Wattle Range

Flinders Ranges

North

Orroroo Carrieton

North

Whyalla

North

Franklin Harbour

West

Peterborough

North

Wudinna

West

Goyder

Mid North

Port Augusta

North

Yalata

West

Grant

South East

Yorke Peninsula

Port Lincoln

West

Karoonda East Murray

East

Port Pirie

North

Kimba

West

Renmark Paringa

East

Mid North

137

H O M E C A R E

HCPs South Australia

www.Ag edCareGuide.com.au

P A C K A G E S

OUTBACK AREAS COMMUNITY OUTBACK AREAS COMMUNITY DEVELOPMENT TRUST DEVELOPMENT TRUST Nepabunna

COOBER PEDY

SA & NT 2020

138

ROXBY COMMUNITY DOWNS

OUTBACK AREAS DEVELOPMENT TRUST

www.Ag edCareGuide.com.au

These maps provide you with a geographical reference to the Council (LGA) areas in South Australia. ROXBY ROXBY DOWNS

COOBER PEDY

CEDUNA

INGA TJARUTJA

STREAKY BAY

FLINDERS RANGES

MOUNT REMARKABLE

DOWNS

APY LANDS ROXBY DOWNS

Nepabunna

ORROROO CARRIETON

FLINDERS FLINDERS RANGES RANGES MOUNT MOUNT ORROROO REMARKABLE REMARKABLE PETERBOROUGH CARRIETON

PORT OUTBACK AREAS COMMUNITY CEDUNA CEDUNA AUGUSTA DEVELOPMENT TRUST

WUDINNA

WHYALLA STREAKY BAY STREAKY FLINDERS BAY PORT NORTHERNPORT RANGES KIMBA AUGUSTA AUGUSTA MOUNT PORT AREAS PETERBOROUGH CEDUNA ORROROO Nepabunna REMARKABLE PIRIE FRANKLIN GOYDER CARRIETON HARBOUR WUDINNA BARUNGA WUDINNA WHYALLA WHYALLA ELLISTON CLEVE ROXBY NORTHERN NORTHERN BERRI WESTKIMBA STREAKY BAY KIMBA PORT PORT AREAS PORT AREAS DOWNS BARMERA AUGUSTA CLARE & WAKEFIELD PIRIE FRANKLIN GOYDER PIRIE FRANKLIN GO COPPER PETERBOROUGH GILBERT HARBOUR HARBOUR BARUNGA RENMARK TUMBY COAST ELLISTON ELLISTON BARUNGA VALLEYS WUDINNA WHYALLA CLEVE CLEVE YORKE LOWER EYRE BAY BERRI WEST WEST PARINGA PENINSULA NORTHERN PENINSULA BARMER KIMBA MID WAKEFIELD CLARE & PORT AREASCOPPER CLARE WAKEFIELD GERARDCOPPER MURRAY PIRIE GILBERT GILBER FRANKLIN GOYDER LOXTON TUMBY TUMBY COAST COAST VALLEYS VALLEY HARBOUR ELLISTON YORKE YORKE WAIKERIE LOWER EYRE BARUNGA BAYLOWER EYRE BAY PORT CLEVE BERRI PENINSULA PENINSULA PENINSULA WEST PENINSULA FLINDERS LINCOLN KAROONDA MID BARMERA GERARD RANGES EAST MURRAY CLARE & WAKEFIELD MOUNT MURRAY COPPER CEDUNA LO ORROROO GILBERT REMARKABLE MURRAY RENMARK TUMBY COAST WAI CARRIETON VALLEYS PORT BRIDGE YORKE PORT LOWER EYRE BAY SOUTHERN PARINGA LINCOLN LINCOLN KAROONDA PENINSULA PENINSULA MALLEE STREAKY BAY PORT MID EAST MURRAY GERARD AUGUSTA MURRAY MURRAY MURRAY LOXTON PETERBOROUGH THE COORONG BRIDGE BRIDGE WAIKERIE PORT SOUT WUDINNA WHYALLA LINCOLN MAL KAROONDA NORTHERN KIMBA Regional EAST MURRAY TATIARA PORT AREAS PIRIE FRANKLIN MURRAY GOYDER THE COORONG HARBOUR BRIDGE ELLISTON KINGSTON BARUNGA SOUTHERN CLEVE BERRI WEST MALLEE BARMERATATIAR CLARE & WAKEFIELD COPPER NARACOORTE GILBERT THE COORONG R TUMBY COAST LUCINDALE VALLEYS KINGSTON YORKE LOWER EYRE P BAY ROBE PENINSULA PENINSULA GAWLER GAWLER MID TATIARA WATTLE RANGE GERARD MURRAY NARACO LOXTON LUCIND PLAYFORD WAIKERIE KINGSTON PORT MOUNT ROBE LINCOLN KAROONDA GAMBIER GRANT EAST MURRAY WATTLE R NARACOORTE MURRAY LUCINDALE BRIDGE LIGHT ADELAIDE SOUTHERN ROBE MALLEE PLAINS G SALISBURY WATTLE RANGE

Metropolitan GAWLER

East Mid North North South East West

Eastern Mid Northern Northern Southern Western

Adelaide Detail Inset

PLAYFORD

GAWLER

Adelaide Inset

TEA TREE GULLY

SALISBURY

PORT ADELAIDE CAMPBELLTOWN ENFIELD PROSPECT

TEA TREE GULLY

TEA TREE WALKERVILLE SIDE CAMPBELLTOWN GULLY CHARLES NORWOOD PAYNEHAM ADELAIDE GAWLERADELAIDE PROSPECT STURT ST PETERS

WALKERVILLE HOLDFAST MITCHAM BAY NORWOOD PAYNEHAM ST PETERS SALISBURY MARION MARION TEA TREE GULLY

T DE

MITCHAM

ADELAIDE PLAINS PROSPECT

CAMPBELLTOWN

WEST WEST WALKERVILLE PLAYFORD CAMPBELLTOWN BURNSIDE BURNSIDE TORRENS UNLEY TORRENS UNLEY NORWOOD PAYNEHAM PROSPECT ST PETERS

See Adelaide Detail Inset

WALKERVILLE NORWOOD PAYNEHAM ST PETERS See Adelaide ONKAPARINGA

LIGHT ADELAIDE HILLS

See Adelaide Detail Inset

BAROSSA MOUNT BARKER

ADELAIDE HILLS ALEXANDRINA ONKAPARINGA VICTOR HARBOR ONKAPARINGA YANKALILLA

MITCHAM

KANGAROO ISLAND

NARACOORTE LUCINDALE

ADELAIDE HILLS

ROBE ADELAIDE HILLS WATTLE RANGE

MOUNT BARKER

GRANT

ONKAPARINGA

LIGHT

ADELAIDE MOUNT PLAINS BARKER

ALEXANDRINA VICTOR HARBOR

ALEXANDRINA See Adelaide YANKALILLA

Detail Inset

WALKERVILLE NORWOOD PAYNEHAM ST PETERS

See Adelaide Detail Inset

Detail Inset

PROSPECT

EST KANGAROO ISLAND BURNSIDE RENS UNLEY

KINGSTON BAROSSA

BAROSSA

CAMPBELLTOWN

LAIDE

THE COORONG LIGHT MOUNT GAMBIER GRANT TATIARA

LIGHT ADELAIDE PLAINS

ADELAIDE BAROSSA PLAINS

VICTOR HARBOR

BAROSSA

ALEXANDRINA VICTOR HARBOR

YANKALILLA ADELAIDE HILLS

YANKALILLA

Spa al Systems Team - March 2008 DITRDLG_08_04

KANGAROO ISLAND

MOUNT BARKER ONKAPARINGA

Spa al Syst

KANGAROO ISLAND ALEXANDRINA VICTOR HARBOR

Spa al Systems Team - March 2008 DITRDLG_08_04

www.Ag edCareGuide.com.au

SA & NT 2020

139

How to read the HCP table

The table on the next few pages lists approved HCP providers in alphabetical order, detailing the HCP levels they offer and if they offer any package supplements. Ethnicity, country or cultural groups listed under ‘Notes’ applies to all package levels in that row. If service providers have an advertisement in this Guide, then the page number of the advert is listed in red under ‘Advert Page’. The ‘DPS Web ID’ number can be used as a unique identifier to find out more information on AgedCareGuide.com.au . The same type of care and services are provided under each HCP level of care, and these may include transport, domestic assistance, social support, personal care, home maintenance, home modification, nursing care, food services and medication assistance. The hours of care are increased at each level of care, i.e. more hours of care and services are provided under HCP Level 4 and the least under HCP Level 1. Package supplements, like the Dementia Supplement Zand the Veterans’ Supplement R, are offered to eligible persons only. Some packages are specifically for people who are financially or socially disadvantaged Y, people with housing needs or at risk of homelessness e, or for people who live in rural or remote areas t. Based on your care needs, an ACAT assessment will determine what level of care you are eligible for and if any supplements apply to you. These icons help you find the packages that are most suitable for you.

Eastern Mid Northern Northern Southern Western

General packages suitable for all eligible clients

Packages for people with dementia

Packages for people who are financially or socially disadvantaged

Packages for people with housing needs and at risk of homelessness

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Adelaide Metropolitan SERVICE PROVIDER

PHONE (08)

Home Care Packages Levels

Packages for people who live in rural, remote or isolated areas

Packages for Veterans

Cultural Environment

Home Care Packages Supplement

Community Services 8346 9155 1234 8eYg  Aboriginal Home Care Packages 1300 224 477 1234 8ZRg  ACHAdelaideGroupQuality 1800 870 099 1234 8  Aged Care PlanningCareHomeServicesCare Services 0433 897 083 1234 8   Alwyndor Home Care and Support Services 8177 3200 1234 8ZeR  AnglicareSA Home Care Services 1800 317 009 1234 8ZetR  Assist HomeCare 8338 2200 1234 8  Home Created by Life Care 1300 555 220 1234 8Ze  AtAustralian 1300 303 770 1234 8ZeR  Barossa VillageHomeHomeCare CareServices 8562 0300 1234 8ZetR  Barunga Community Care 8635 0526 1234 8ZetR  Bene Aged Care - Multicultural Home Care Packages 8131 2000 1234 8ZR   Better Living Home Care Packages 1300 307 344 1234 8ZeYRg  Calvary Community Care Adelaide 1300 660 022 1234 8ZeRg   Calvary Community Care Southern Fleurieu 1300 660 022 1234 8ZeYtR   Candice Care 1800 226 342 1234 8ZeYR  Clinical Care Professionals (SA) 364 724 1234 8ZR  Country Health Connect Barossa Hills Fleurieu Home Care Packages 1300 Note: 1. Arabic, Cambodian, Greek, Italian, Muslim 2. CALD, Chinese, European, German,1800Italian944 912 1234 8ZetR

Notes ATSI Note 1

Advert Page

DPS Web ID 21730

71, 95 17475 38358 93 38920 27 38937 17, 63 21926 38390 64 17506 38940 25 18524 21519 66 17516

Note 2 ATSI, CALD

21846 84 17856 84 17492 38290 17825 17474

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

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These icons help you find the packages that are most suitable for you.

Eastern Mid Northern Northern Southern Western

General packages suitable for all eligible clients

Packages for people with dementia

Packages for people who are financially or socially disadvantaged

Packages for people with housing needs and at risk of homelessness

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Adelaide Metropolitan SERVICE PROVIDER

Home Care Packages Levels

PHONE (08)

Packages for people who live in rural, remote or isolated areas

Cultural Environment

Home Care Packages Supplement

Health Connect Inner North Home Care Packages 1800 944 912 1234 8ZetR   Country Country Home Services Yorke Peninsula, Lower North, 1300 773 202 12 8ZetR  Barossa & Gawler Direct Care Australia 8336 8861 1234 8Zg  ECH Home Care Services 1300 275 324 1234 8ZeRg  FHSS Home Care Packages 8336 6637 1234 8Zg   Five Good Friends Home Care Services 1300 787 581 1234 8ZetR  genU Home Care Packages 1300 558 368 1234 8ZeYR  GOCSA Community Care Services 7088 0500 1234 8ZeYRg   HCA Home 1300 422 111 1234 8ZetR  Helping Hand Country Home Care 1300 444 663 1234 8ZetRg  Helping Hand Metro Home Care 1300 444 663 1234 8ZeRg  HenderCare 1300 764 433 1234 8ZR  Home Support Services (SA) 1800 854 300 1234 8ZetRg  Inhome Care SA 7200 5432 1234 8  integratedliving South Australia 1300 782 896 1234 8ZetR   JCS Home & Community Support 8363 5400 1234 8Z  Kalyra Communities Help at Home 8278 0390 1234 8ZeYtR   Kalyra Com'ty Services Southern Metro Reg 8278 0390 1234 8ZeYtR   KinCare 1300 733 510 1234 8ZetR  Let's Get Care 1300 497 442 1234 8Zt  LHI Community Care Glynde 8337 0488 234 8  LHI Community Care Hope Valley 8265 8000 234 8  Life Without Barriers Adelaide 1300 883 867 1234 8ZeYtR  LingCare 8371 0711 1234 8g  Meals on Wheels (SA) 1800 854 453 1234  Minda Home Care Services (MHCS) 8179 5280 234 8Z   Murray Mallee Aged Care Home Based Care 8532 2255 1234 8ZetRg  My Care Solution 8331 9922 1234 8ZeYtR  Orana Aged Care at Home 8375 2000 1234 8  Pennwood Home Care 8341 0401 1234 8Zg   Polish Aged Care Home Care Packages 8232 1464 1234 8ZeRg  Prompt Care Home Care Packages 1800 472 273 1234 8ZetR  RDNS SA Home Care Services 1300 364 264 1234 8ZeR  Rembrandt Living Home Care 8198 0300 1234 8ZeRg  Resthaven Home Care Packages Metropolitan Adelaide 1300 136 633 1234 8ZeYtR  Note: 1. European, Greek, Italian, Macedonian, Vietnamese 3. Eastern European, European, German, Latvian, Polish, Russian, Slavic, Ukrainian 2. CALD, Eastern European, Greek, Hungarian, Serbian

Packages for Veterans

Notes

Advert Page

DPS Web ID 20390 17464

French, Greek, Italian

20274

NESB

17489

CALD

19180 22262 21456

Note 1

79 17500 38077

ATSI, LGBTIQ

43 17490

CALD, LGBTIQ

43 17491 21862

ATSI, CALD

15318 38393 38339 21728

LGBTIQ friendly

49 20392 49 20391 24 17515 38286 14960 14961 9 21995

CALD, Chinese

22031 30 20104 17494

ATSI

33 17495 22185 38346

Note 2

20757

Note 3

78 17823 21436 15317

Note 4

19704 52 17497

4. Dutch, Northern European, Western European

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Eastern Mid Northern Northern Southern Western

www.Ag edCareGuide.com.au

SA & NT 2020

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Adelaide Metropolitan SERVICE PROVIDER

Home Care Packages Regional South Australia  Resthaven Cross Care Home Support Services Fleurieu   Southern Southern Care Home Support Services Metro East   Southern Cross Care Home Support Services Metro North  Southern Cross Care Home Support Services Metro South   Southern Cross Support Services Metro West   SSH ConnectCrossAtCareHomeHome  SSH Connect CommunityServices Care Packages  St Anna's Home Care Packages  St Louis Home Care - Victor Harbor & Fleurieu Peninsula   St Louis Home Care - Adelaide & Adelaide Hills  UCWB Home Care Packages   Uniting Communities Home Care Packages  UnitingSA Home Care   Yellow Door Care  Your Nursing Agency Home Care Services  Note: 1. European, Italian, Vietnamese 3. Greek, Italian, LGBTIQ, Latvian, Polish

Home Care Packages Supplement

Notes

PHONE (08)

1300 136 633

1800 852 772

2. Croatian, Polish, Ukrainian

Home Care Packages Levels

8409 1500 8409 1500 8346 0955 8552 1481 8332 0950 8245 7196 1800 615 677 8449 7085 8362 3033 7129 5000

1234 1234 1234 1234 1234 1234 1234 1234 234 1234 1234 1234 1234 1234 4 1234

141

8ZeYtR 8ZetRg 8ZetRg 8ZetRg 8ZetRg 8ZetRg 8ZetRg 8g 8g 8ZeR 8ZeRg 8ZeYR 8ZetRg 8ZeRg 8Z 8

DPS Web ID

Advert Page

52 17499 CALD

12-13 18518

CALD

12-13 19703

CALD

12-13 17501

CALD

12-13 18162

CALD

12-13 19774

Italian

38391

Note 1

15174

Note 2

17485 21 21533

Note 3

21 17477 17503

CALD, LGBTIQ ATSI, CALD, LGBTIQ

7 17472 51 17496

Note 4

38389 21243

4. Services provided for a minimum of two hours

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

ACAT Regions

Aged Care Assessment Team (ACAT) are responsible for all assessments for Government funded Residential aged care and Home Care Packages. This list provides you with the Council/Local Government Area that each ACAT services. All assessments are coordinated through My Aged Care.

Call 1800 200 422 to organise your assessment.

SA METROPOLITAN AREAS

Barossa, Hills, Fleurieu ACAT – Gawler

Adelaide Plains (part), Barossa (part), Gawler, Goyder (part), Light, Mid Murray (part)

Barossa, Hills, Fleurieu ACAT – Mount Barker

Adelaide Hills, Barossa (part), Mid Murray (part), Mount Barker

Barossa, Hills, Fleurieu ACAT – Nuriootpa Barossa (part)

Barossa, Hills, Fleurieu ACAT – Victor Harbor

Alexandrina, Victor Harbor, Yankalilla

Central Adelaide ACAT

Adelaide, Burnside, Campbelltown, Charles Sturt, Norwood Payneham St Peters, Port Adelaide Enfield (part), Prospect, Unley, Walkerville, West Torrens

Northern Adelaide ACAT

Playford, Port Adelaide Enfield (part), Salisbury, Tea Tree Gully

Southern Adelaide ACAT

Holdfast Bay, Marion, Mitcham, Onkaparinga

SA REGIONAL AREAS

Barossa, Hills, Fleurieu ACAT – Angaston satellite office Barossa, Hills, Fleurieu ACAT – Kingscote Kangaroo Island

Eyre, Flinders & Far North ACAT – Port Augusta

APY Lands, Coober Pedy, Flinders Ranges, Port Augusta, Roxby Downs

Eyre, Flinders & Far North ACAT – Port Lincoln

Ceduna, Elliston, Lower Eyre Peninsula, Port Lincoln, Streaky Bay, Tumby Bay, Wudinna

Eyre, Flinders & Far North ACAT – Whyalla Cleve, Franklin Harbour, Kimba, Whyalla

Riverland, Mallee, Coorong ACAT – Murray Bridge

Karoonda East Murray, Mid Murray (part), Murray Bridge, Southern Mallee, The Coorong

Riverland, Mallee, Coorong ACAT – Renmark

Berri Barmera, Loxton Waikerie, Renmark Paringa

South East ACAT – Mount Gambier Grant, Mount Gambier, Wattle Range

South East ACAT – Naracoorte

Kingston, Naracoorte Lucindale, Robe, Tatiara

Yorke & Northern ACAT – Port Pirie

Mount Remarkable, Northern Areas, Orroroo Carrieton, Peterborough, Port Pirie

Yorke & Northern ACAT – Wallaroo

Adelaide Plains (part), Barunga West, Clare & Gilbert Valleys, Copper Coast, Goyder (part), Wakefield, Yorke Peninsula

Yorke & Northern ACAT – Satellite office in Clare, Minlaton

NORTHERN TERRITORY AREAS Alice Springs Urban ACAT Alice Springs

Office of Disability Central Remote – Barkly Barkly, Central Desert (part), MacDonnell

Office of Disability Top End Remote – Darwin Tiwi Islands, Victoria Daly (part), West Arnhem

Office of Disability Top End Remote – East Arnhem East Arnhem, Roper Gulf (part)

Office of Disability Top End Remote – Katherine

Central Desert (part), Katherine, Roper Gulf (part), Victoria Daly (part), West Daly

Top End Urban Darwin ACAT

Belyuen, Coomalie, Darwin, Litchfield, Palmerston, Wagait

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How to read the HCP table The table on the next few pages lists Home Care Packages approved providers in alphabetical order, detailing the Home Care Packages level they offer and if they offer any package supplements. Ethnicity, country or cultural groups listed under ‘Notes’ applies to all package levels in that row. If service providers have an advertisement in this Guide, then the page number of the advert is listed in red under ‘Advert Page’. The ‘DPS Web ID’ number can be used as a unique identifier to find out more information on AgedCareGuide.com.au. The same type of care and services are provided under each Home Care Package level of care, and these may include transport, domestic assistance, social support, personal care, home maintenance, home modification, nursing care, food services and medication assistance. The hours of care are increased at each level of care i.e. more hours of care and services are provided under Home Care Package Level 4 and the least under Home Care Package Level 1. Package supplements, like the Dementia Supplement Zand the Veterans’ Supplement R, are offered to eligible persons only. Some packages are specifically for people who are financially or socially disadvantaged Y, people with housing needs or at risk of homelessness e, or for people who live in rural, remote or isolated areas t.

Based on your care needs, an ACAT assessment will determine what level of care you are eligible for and if any supplements apply to you.

East Mid North North South East West

General packages suitable for all eligible clients

Packages for people with dementia

Packages for people who are financially or socially disadvantaged

Packages for people with housing needs and at risk of homelessness

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Regional South Australia SERVICE PROVIDER

Home Care Packages Levels

PHONE (08)

Packages for people who live in rural, remote or isolated areas

Packages for Veterans

Cultural Environment

Home Care Packages Supplement

Notes

Advert Page

Community Services 8346 9155 1234 8eYg ATSI  ACHAboriginal Group Home Care Packages 1300 224 477 1234 8ZRg Note 1  Care Planning Home Care Services 0433 897 083 1234 8  Aged Home Care and Support Services 8177 3200 1234 8ZeR  Alwyndor Australian Home Care Services 1300 303 770 1234 8ZeR  Barossa Home Care 8562 0300 1234 8ZetR  BarungaVillage Care 8635 0526 1234 8ZetR  Better LivingCommunity Home Care Packages 1300 307 344 1234 8ZeYRg Note 2  Boandik Community Care 8724 1251 1234 8ZetR  Calvary Community Care Flinders & Far North 1300 660 022 1234 8ZeYtRg Note 3   Calvary Community Care Southern Fleurieu 1300 660 022 1234 8ZeYtR   Candice Care 226 342 1234 8ZeYR  Country Health Connect Barossa Hills Fleurieu Home Care Packages 1800 1800 944 912 1234 8ZetR  Country Health Connect Coober Pedy Home Care Packages 1800 944 912 1234 8ZetR Note 4   Country Health Connect Eyre Home Care Packages 1800 944 912 1234 8ZetRg ATSI   Country Health Connect Inner North Home Care Packages 944 912 1234 8ZetR  Country Health Connect Riverland Mallee Coorong Home Care Packages 1800 1800 944 912 1234 8ZetRg ATSI Note: 1. Arabic, Cambodian, Greek, Italian, Muslim 3. ATSI, CALD - Some ATSI packages are specifically for clients in outback areas 2. CALD, Chinese, European, German, Italian - We can assist you to get the most from your funding with low fixed costs, no daily contribution fee & full choice & flexibility in services.

DPS Web ID 21730

71, 95 17475 93 38920 27 38937 38940 25 18524 21519 21846 17509 84 17466 84 17492 38290 17474 17484 17512 20390 17469

4. Community Home Support Programme (CHSP) funding available

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

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These icons help you find the packages that are most suitable for you.

East Mid North North South East West

General packages suitable for all eligible clients



Packages for people with dementia

Packages for people who are financially or socially disadvantaged

Packages for people with housing needs and at risk of homelessness

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Regional South Australia SERVICE PROVIDER

Packages for people who live in rural, remote or isolated areas

Home Care Packages Levels

1800 944 912

Notes

Health Connect Yorke & Northern Home Care Packages 1800 944 912  Country Country Home Services Yorke Peninsula, Lower North, 1300 773 202  Barossa & Gawler Home Care Yorke Peninsula 8832 2822  Eldercare Home Care Packages 1300 558 368  genU 1300 422 111  HCAHelpingHomeHand Country Home Care 1300 444 663   HenderCare 1300 764 433  Support Services (SA) 1800 854 300  Home South Australia 1300 782 896  integratedliving Communities Help at Home 8278 0390  Kalyra Kalyra Com'ty Services South East Metro Reg 8278 0390  KinCare 1300 733 510  Kindred Living 8645 3088   Let's Get Care 1300 497 442  Life Without Barriers Adelaide 1300 883 867   Matthew Flinders Home Care Packages 8683 3970  Meals on Wheels (SA) 1800 854 453  Murray Mallee Aged Care Home Based Care 8532 2255   Orana Aged Care at Home 8375 2000   RDNS SA Home Care Services 1300 364 264  Living Home Care 8198 0300  Rembrandt Resthaven Home Care Packages Regional South Australia 1300 136 633   SSH Connect At Home Services 8409 1500  - Adelaide & Adelaide Hills 8332 0950  StStarLouisof theHomeSeaCareIn-Home 1300 113 008  UACAC Home Care Packages& Community Care 8672 5605  Uniting Communities Home Care Packages 1800 615 677  Wami Kata Old Folks Home 8641 1233  Note: 1. LGBTIQ friendly 3. Greek, Italian, LGBTIQ, Latvian, Polish 2. Dutch, Northern European, Western European

1234 1234 12 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 2 1234 1234

Cultural Environment

Home Care Packages Supplement

PHONE (08)

Country Health Connect South East Home Care Packages

Packages for Veterans

8ZetRg 8ZetRg 8ZetR 8ZtR 8ZeYR 8ZetR 8ZetRg 8ZR 8ZetRg 8ZetR 8ZeYtR 8ZeYtR 8ZetR 8ZeRg 8Zt 8ZeYtR 8ZetR

Advert Page

DPS Web ID

ATSI

17520

ATSI

17465 17464 45 19767 21456 38077

ATSI, LGBTIQ

43 17490 21862

ATSI, CALD

15318 38339

Note 1

49 20392 49 20391 24 17515

CALD, LGBTIQ

17505 38286 9 21995 19757 30 20104

8ZetRg 8 8ZeR 8ZeRg 8ZeYtR 8ZetRg 8ZeRg 8ZetRg 8etg 8ZetRg 8etg

ATSI

33 17495 38346 15317

Note 2

19704 52 17499

Italian

38391

Note 3

21 17477

Note 4

44 19567

ATSI CALD, LGBTIQ ATSI

15222 7 17472 15058

4. LGBTIQ, Accredited Veterans Home Care provider; private self-funded services available

Aged Care Navigators If you or somebody you know needs help to understand and navigate the Aged Care Systems you can call COTA South Australia free on 1800 182 324 or COTA Northern Territory (08) 8941 1004. ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

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144

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How to read the residential tables

then this number is the unique identifier

s W C DT F b gH

If you also use

www.AgedCareGuide.com.au

Aged Care Homes/Facilities arranged by Councils (LGAs), Suburbs and then Home/Facility Name

Notes

PHONE (08)

ABC Council

DPS Advertisement Web Page Reference ID

If service providers have an advertisement the page number of the advert is listed here in red.

Suburb 1234 Facility name

123 Sample Rd

P 91 50

1234 5678

C D TF

61 10001

There are also special notes for some service providers in black.

Home/Facility details

Home/Facility contact information

Special notes

Residential icon definitions Icons in the residential listings represent various types of services available in aged care facilities.

s W C D T F b g H

Booked Respite Beds

Extra Services

Pets on Premises

Secure Dementia Unit

Secure Garden

Specialist Palliative Care

Transition Care Beds

Culturally Specific

Retirement Living Onsite

Booked Respite Beds — Dedicated respite beds that should be booked in advance. Prior assessment by an Aged Care Assessment Team (ACAT) is required.

Specialist Palliative Care — Specialised care services for those nearing the end of their life in an aged care facility. Staff are trained in pain management and other palliative care measures.

Extra Services — A service offering a ‘higher’ standard of accommodation, including increased entertainment and food choices at an additional cost to the resident.

Transition Care Beds — A bed-based service allowing older people more time and support post-hospitalisation in a ‘non‑hospital’ environment to optimise their functional capacity.

Pets on Premises — The facility owns dogs or cats that are able to interact freely with residents. Some facilities may consider you bringing your small pets.

Retirement Living Onsite — Retirement living services/village co-located on the same geographic site as the aged care facility.

Residential aged care

Northern Territory aged care homes

www.Ag edCareGuide.com.au

SA & NT 2020

Central Greater Darwin North Eastern North Western Southern

This map provides you with a geographical reference to the Council (LGA) areas in the Northern Territory.

Northern Territory

145

SA & NT 2020

NORTHERN TERRITORY Aged Care Homes listed by Councils (LGAs) and then Suburbs ALICE SPRINGS to WEST DALY PHONE (08)

www.Ag edCareGuide.com.au

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

146

Notes

1st time user? See page 144

DPS Advertisement Web Page Reference ID

ALICE SPRINGS Council Alice Springs 0870 8952 2844

60 36 108 81

s s

50 Peko Rd

8962 1222

19 13

113 Dick Ward Dr

8948 0442

Hetti Perkins Home for the Aged

9 Percy Ct

8952 5811

Old Timers Village

446 South Stuart Hwy

BARKLY Council

D TF g D TF b g

ATSI

18880

ATSI

18882

Note 1

18883

ATSI

18879

Tennant Creek 0860 Pulkapulkka Kari Flexible ACS

DARWIN Council Coconut Grove 0810 Juninga Centre

Fannie Bay 0820 Southern Cross Care* Pearl Supp Care

11 Waratah Cr

1800 852 772

65 65

11 Creswell St

1300 998 100

135 100

8987 6598

10 6

CDT

Tiwi 0810 Regis Tiwi

12-13 19793

EAST ARNHEM Council

54, 59 18493

Angurugu 0822 Mungkadinamanja Flexible ACS

Lot 489 Angurugu Com'ty

Note 1

19633

g F g D TF b g

Note 1

19644

ATSI

18881

ATSI

18884

Note 1

19642

KATHERINE Council Katherine 0850 8971 1999

18 9

Katherine Hostel

Kalano Community, 1 Miali Brumby Rd 31 Harrod St

8972 1407

Rocky Ridge Aged Care Facility

2973 Gorge Rd

8972 3399

30 30 27

Lot 130 Great Central Rd

8956 7262

19 19

1 Kettle St

8942 8708

C D TF

2087 Robinson Rd

8975 6716

12 6

Kerinauia Hwy

8978 3721

22 22

Kalano Aged Care Service

MACDONNELL Council

s s s

Kaltukatjara 0872 Tjilpi Pampaku Ngura Flexible ACS

PALMERSTON Council

Farrar 0830 Terrace Gardens

ROPER GULF Council

18885

Borroloola 0854 Malandari Aged Care Centre

Note 1

19663

Note 1

84 19652

Note 1

19662

Note 1

19647

TIWI ISLANDS Council Wurrumiyanga 0822 Calvary Mulakunya Flexible ACS

WEST ARNHEM Council

Maningrida 0822 Mala'la Aged Care & Com'ty Services Maningrida Com'ty, 458 Main Rd 8979 5474

WEST DALY Council Wadeye 0822 Thamarrurr Aged Care Service

Perdjert St

8978 2490

Note: 1. ATSI, Funded through National ATSI Flexible Aged Care Program *(SA, NT & VIC)

ATSI Aboriginal, Torres Strait Islander

Ethnic/cultural notes should not imply exclusivity. All services are multicultural.

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

SA & NT 2020

Home Care Packages directory – Approved Providers Home Care Package approved providers provide home care and support services to members of the community who live at home. If you’ve been approved for a Government funded Home Care Package of any type you may approach any Home Care Package approved provider to provide the services you need. Some providers may only provide services in one region while others can service multiple areas. On the following pages you’ll find alphabetical lists of approved providers in NT. To help you know which approved providers offer services in a certain region, we’ve included coloured bars down the left hand side of the directory pages. The list below is a quick reference guide to help you find in which group council districts are listed. For example Alice Springs LGA is grouped under Southern. The colour coded maps on the following pages show you which council districts are grouped together.

Council District Alice Springs

NT Southern

Council District

East Arnhem

North Eastern

Tiwi Islands

North Eastern

Barkly

Central

Katherine

North Western

Victoria Daly

North Western

Belyuen

Greater Darwin

Litchfield

Greater Darwin

Wagait

Greater Darwin

West Arnhem

North Eastern

West Daly

North Western

Central Desert

Central

MacDonnell

Southern

Coomalie

Greater Darwin

Palmerston

Greater Darwin

Darwin

Greater Darwin

Roper Gulf

North Eastern

147

H O M E C A R E P A C K A G E S

HCPs Northern Territory

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SA & NT 2020

148

Central Greater Darwin North Eastern North Western Southern

General packages suitable for all eligible clients

    

Packages for people with dementia

Packages for people who are financially or socially disadvantaged

Ali-Curung Aged Care Alpurrurulam Aged Care



Home Care Service  Amoonguna Ampilatwatja Aged Care Anglicare NT Community Care East Arnhem

(Utju) Home Care Service  Areyonga Arlparra Aged Care

ARRCS Community Care Alice Springs ARRCS Community Care Barkly

Community Care Darwin   ARRCS Community Care Katherine  ARRCS Calvary Care Alice Springs  Calvary Community Care Darwin  Calvary Community Care Tiwi Islands  CandiceCommunity Care  Central Desert Regional Council Aged & Disability Services  Shire Council Aged & Disability Services  EastElliottArnhem Aged Care  Living Services  Enrich (Aputula) Home Care Service  Finke Aged & Disability Service  Galiwinku Gapuwiyak Aged & Disability Service  Golden Glow Nursing Services Alice Springs Glow Nursing Services Darwin  Golden Glow Nursing Services Katherine & Pine Creek   Golden Community Care  Gunbalanya Bluff (Ikuntji) Home Care Service  Haasts (Ntaria) Home Care Service  Hermannsburg Support Services (NT)  Home Home Care Service  Imanpa Northern Territory   integratedliving Julalikari Council Community Care  Kakadu Community Care  Note: 1. Includes packages for ATSI clients in Ingerreke Outstation

Packages for people with housing needs and at risk of homelessness

A – Z list of all approved providers who are eligible to deliver Home Care Packages in the Northern Territory SERVICE PROVIDER

www.Ag edCareGuide.com.au

Packages for people who live in rural, remote or isolated areas

Home Care Packages Levels

1234 07 4748 4800 1234 8953 7618 234 8956 9229 1234 8939 3400 234 8954 8254 234 8956 9010 1234 (08) 8952 5969 1234 8962 1222 1234 8942 8702 1234 8972 3399 1234 1300 660 022 1234 1300 660 022 1234 8978 3721 2 1800 226 342 1234 8958 9500 1234 8986 8986 1234 8969 2167 1234 1300 202 003 1234 8956 0433 234 8987 9221 1234 8970 3333 1234 8927 2756 1234 8927 2756 1234 8927 2756 1234 8979 9478 1234 8964 7103 234 8956 2994 234 1800 854 300 1234 8954 9059 234 1300 782 896 1234 8962 2463 1234 8979 9478 12

2. ATSI, Funded through the national ATSI Flexible Aged Care Program 3. ATSI, Servicing Atitjere, Engawala, Lajamanu, Laramba, Nyirripi, Ti Tree, Willowra & Yuelamu communities

Cultural Environment

Home Care Packages Supplement

Notes

PHONE (08)

8964 1580

Packages for Veterans

Advert Page

ATSI 8Ztg 8ZetRg ATSI ATSI 8etg ATSI 8Zetg ATSI 8etg ATSI 8etg 8ZetRg ATSI Note 1 8Ztg 8ZetRg ATSI ATSI 8Zetg ATSI 8Zetg 8ZeYtR 8ZeYtRg NESB Note 2 8Zetg 8ZeYR Note 3 8tg Note 4 8Ztg 8ZetRg ATSI 8et ATSI 8etg Note 4 8Ztg Note 4 8Ztg 8ZetRg ATSI 8ZetRg ATSI ATSI 8etg ATSI 8eYtg ATSI 8etg ATSI 8etg 8ZetRg ATSI, CALD ATSI 8etg Note 5 8ZetR ATSI 8tg ATSI 8eYtg

DPS Web ID 19654 17279 19634 19653 19666 19641 19646 18882 18883 19626 18884

84 19214 84 19625 84 19652 38290 19656 19939 19630 19215 19772 19782 19783 38369 19204 20785 19659 19637 19669 21927 19773 38340 19631 19667

4. ATSI, Packages for regional clients 5. Please enquire to ensure all services are available in your area

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

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Central Greater Darwin North Eastern North Western Southern

General packages suitable for all eligible clients



 

Packages for people with dementia

SA & NT 2020

Packages for people who are financially or socially disadvantaged

Packages for people with housing needs and at risk of homelessness

A – Z list of all approved providers who are eligible to deliver Home Care Packages in the Northern Territory

Home Care Packages Levels

SERVICE PROVIDER

PHONE (08)

Kalkarindji Daguragu Aged Care Service

8977 0130

Larrakia Nation Home Care Packages

8985 6811

Laynhapuy Homelands Aged Care

8939 1800

Life Without Barriers Alice Springs

8955 6400

Life Without Barriers Darwin

8930 2300

Apurte Community Care  Ltyentye Mala'la Aged Care & Community Services

 Marthakal Homelands Health Service  Milingimbi Aged & Disability Service  Minjilang Community Care  Minyerri Aged Care  Mount Liebig Aged Care  Nauiyu Daly River Aged Care Service  Papunya (Warumpi) Home Care Service  Peppimenarti Aged Care Service  Purple House Aged & Disability Care Aged & Disability Service  Ramingining Home Care Darwin  Regis Gulf Regional Council Community Services  Roper Southern Cross Care Home Support Services Darwin  Tangentyere Aged & Community Services (TACS)  TeamHEALTH Aged Care Service  Thamarrurr Creek Aged Care Service  Timber Home Care Service  Titjikala Aged & Disability Service  Umbakumba Community Care  Warruwi Walangeri Aged Care Service  Yarralin Yirrkala Aged & Disability Service  Note: 1. ATSI, Funded through the national ATSI Flexible Aged Care Program *

8956 0899 8979 5474 8970 5515 8987 9886 8979 9478 8975 9797 8964 8024 8977 8900 8956 8968 8978 2377 8953 6444 8979 7951 1300 188 740 8972 9047 1800 852 772 8951 4290 8943 9600 8978 2490 8975 0860 8956 0863 8987 7123 8979 9478 8975 0839 8987 3347

2. ATSI, Packages for regional clients 3. ATSI, Services cover indigenous communities across several locations in Roper Gulf area

Packages for people who live in rural, remote or isolated areas

Packages for Veterans

Cultural Environment

Home Care Packages Supplement

Notes

1234 1234 1234 1234 1234 1234 1234 2 1234 1234 2 123 1234 234 2 1234 1234 1234 1234 1234 1234 1234 2 1234 234 1234 1234 1234 1234

149

8Ztg 8ZeYg 8Zetg 8t 8Zt 8Ztg 8Ztg 8tg 8Ztg 8eYt 8etg 8Zetg 8Ztg 8etg 8tg 8Zeg 8Zetg 8Zet 8ZetRg 8ZetRg 8ZeYtg 8t 8tg 8Ztg 8etg 8Zetg 8eYtg 8tg 8Zetg

Advert Page

DPS Web ID

Note 1

19645

ATSI

19676

ATSI

19670 20752 21992

ATSI

19639

Note 1

19662

Note 1

19674

ATSI

19208 21998

ATSI

19675

ATSI

19664

Note 1

19651

ATSI

19638

Note 1

19650

ATSI

38176

Note 2

19784 54, 59 18500

Note 3 ATSI, CALD

19660 12-13 21236

Note 4

19620

Note 5

19629

Note 1

19647

Note 1

19649

ATSI

19640

Note 2

19785

ATSI

21999

Note 1

19648

Note 2

19786

4. ATSI - Provides services to ATSI clients in Alice Springs & surrounding areas & for short periods by arrangement 5. Packages for clients with mental health needs

*(SA, NT & VIC)

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

SA & NT 2020

150

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Culturally appropriate Aged Care Homes Table of aged care homes/residential care facilities offering culturally appropriate services

The following table is a guide only. The information should not be interpreted that these homes are exclusive to the noted cultural group nor the only homes that offer quality services to these cultural groups. All aged care homes should care for all people regardless of sexuality, race or religious characteristics. The homes listed below have specifically indicated to DPS that they have specific training, expertise, funding or heightened understanding of the special needs of the cultural group.

Cultural Group ATSI

Aged Care Home Name Calvary Mulakunya Flexible AC Service

DPS Web ID Wurrumiyanga 8978 3721 19652

Cultural Group Chinese

PHONE Aged Care Home DPS Web ID (08) Name UnitingSA Regency Green Multicultural AC Regency Park 8200 9207 15249

ATSI

Edenfield Family Care Nerrilda

Port Augusta 8641 0043 15006

Croatian

UnitingSA Seaton Aged Care

ATSI

Elders Village

Davoren Park 8287 1454 14985

Dutch

ACH Group Residential Care Highercombe Hope Valley 1300 224 477 18817

Alice Springs 8952 5811 18880

Dutch

Rembrandt Living Residential Care

PHONE (08)

Seaton 8200 9207 15106

ATSI

Hetti Perkins Home for the Aged

ATSI

Juninga Centre

ATSI

Kalano Aged Care Service

Katherine 8971 1999 19644

Estonian

Amber Aged Care

ATSI

Katherine Hostel

Katherine 8972 1407 18881

European

The House of St Hilarion

ATSI

Mala'la Aged Care & Com'ty Services

Maningrida 8979 5474 19662

Filipino

UnitingSA Regency Green Multicultural AC Regency Park 8200 9207 15249

ATSI

Malandari Aged Care Centre

Borroloola 8975 6716 19663

German

All Care Aged Care - The Vales

Morphett Vale 8321 0100 15275

ATSI

Mungkadinamanja Flexible AC Service

Angurugu 8987 6598 19633

Greek

All Care Aged Care - The Vales

Morphett Vale 8321 0100 15275

ATSI

Old Timers Village

Alice Springs 8952 2844 18882

Greek

Ridleyton Greek Home for the Aged

ATSI

Pulkapulkka Kari Flexible Aged Care Serv Tennant Creek 8962 1222 18883

Greek

St Basil's Croydon Park

ATSI

Rocky Ridge Aged Care Facility

Katherine 8972 3399 18884

Hungarian Oakden Green Aged Care

Thevenard 8626 2590 15359

Indian

All Care Aged Care - The Vales

Morphett Vale 8321 0100 15275

Wadeye 8978 2490 19647

Italian

All Care Aged Care - The Vales

Morphett Vale 8321 0100 15275

Kaltukatjara 8956 7262 19642

Italian

St Joseph's House Residential Care Facility

Pukatja 8956 7033 19671

Italian

The House of St Hilarion

Seaton 8409 1500 15174

Coconut Grove 8948 0442 18879

Estn European Pennwood Village

Oaklands Park 8198 0300 15102 Pennington 8341 0401 14973 Paradise 8465 5500 15057 Seaton 8409 1500 15174

Brompton 8340 1155 14969 Croydon Park 7424 0998 15028 Oakden 8261 3688 15094

ATSI

Seaview Village

ATSI

Thamarrurr Aged Care Service

ATSI

Tjilpi Pampaku Ngura Flexible ACS

ATSI

Tjilpiku Pampaku Ngura Aged Care Service

ATSI

Umoona Aged Care (Tjilpi Tjuta Kanyini)

Coober Pedy 8672 5605 15222

Italian

Villa St Hilarion Fulham

Fulham 8235 9055 15184

ATSI

UnitingSA Regency Green Multicultural AC Regency Park 8200 9207 15249

Latvian

Amber Aged Care

Paradise 8465 5500 15057

ATSI

Wami Kata Old Folks Home

Lithuanian Amber Aged Care

Paradise 8465 5500 15057

CALD

Bene Campbelltown

Campbelltown 8397 0200 15080

CALD

Bene Italian Village

CALD

Bene St Clair

Port Augusta 8641 1233 15058

Port Pirie 8632 1450 15009

Maltese

UnitingSA Regency Green Multicultural AC Regency Park 8200 9207 15249

St Agnes 8397 0200 15064

Polish

All Care Aged Care - The Vales

Woodville 8397 0200 14919

Polish

Pennwood Village

Morphett Vale 8321 0100 15275 Pennington 8341 0401 14973

CALD

North Eastern Community Residential ACF Campbelltown 8366 8261 14908

Polish

UnitingSA St Teresa Aged Care

West Croydon 8200 9207 15177

CALD

Para Hills Residential Care

Para Hills West 8282 5400 15096

Russian

All Care Aged Care - The Vales

Morphett Vale 8321 0100 15275

CALD

St Anna's Residential Care Facility

Brompton 8346 0955 15169

Serbian

Oakden Green Aged Care

CALD

St Basil's Aegean Village

Christie Downs 7424 0998 14947

Serbian

Pennwood Village

CALD

St Basil's Croydon Park

Croydon Park 7424 0998 15028

Spanish

UnitingSA Regency Green Multicultural AC Regency Park 8200 9207 15249

CALD

St Basil's St Peters

Ukranian

UnitingSA Seaton Aged Care

CALD

Uniting Communities Aldersgate RAC

CALD

Uniting Communities Murray Mudge AC

Goodwood 7424 0998 15055 Felixstow 8206 0411 14950 Glenelg 8375 1111 15008

Cambodian UnitingSA Regency Green Multicultural AC Regency Park 8200 9207 15249

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse

Vietnamese Calvary Flora McDonald Retire Com'ty

Oakden 8261 3688 15094 Pennington 8341 0401 14973 Seaton 8200 9207 15106 Cowandilla 8159 7000 15121

Vietnamese UnitingSA Regency Green Multicultural AC Regency Park 8200 9207 15249

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151

Culturally appropriate Home Care Packages Table of Home Care Package (HCP) providers offering culturally appropriate services

The following table is a guide only. The information should not be interpreted that these Home Care Packages are exclusive to the noted

cultural group nor the only packages that offer quality services to these cultural groups. All Home Care Packages are tailored to care for all

Cultural Group Arabic

Service Provider ACH Group Home Care Packages

Cultural Group ATSI

Service Provider Kalkarindji Daguragu Aged Care Service

8977 0130

DPS Web ID 19645

ATSI

Aboriginal Community Services

8346 9155

21730

ATSI

Larrakia Nation Home Care Packages

8985 6811

19676

ATSI

Ali-Curung Aged Care

8964 1580

19654

ATSI

Laynhapuy Homelands Aged Care

8939 1800

19670

ATSI

Alpurrurulam Aged Care

07 4748 4800 17279

ATSI

Ltyentye Apurte Community Care

8956 0899

19639

ATSI

Amoonguna Home Care Service

8953 7618

ATSI

Ampilatwatja Aged Care

8956 9229

19634

ATSI

Mala'la Aged Care & Community Services

8979 5474

19662

19653

ATSI

Marthakal Homelands Health Service

8970 5515

19674

ATSI

Anglicare NT Community Care East Arnhem

8939 3400

19666

ATSI

Milingimbi Aged & Disability Service

8987 9886

19208

ATSI

Areyonga (Utju) Home Care Service

8954 8254

19641

ATSI

Minyerri Aged Care

8975 9797

19675

ATSI

Arlparra Aged Care

8956 9010

19646

ATSI

Mount Liebig Aged Care

8964 8024

19664

ATSI

ARRCS Community Care Alice Springs

8952 2844

18882

ATSI

Murray Mallee Aged Care Home Based Care

8532 2255

17495

ATSI

ARRCS Community Care Barkly

8962 1222

18883

ATSI

Nauiyu Daly River Aged Care Service

8977 8900

19651

ATSI

ARRCS Community Care Darwin

8942 8702

19626

ATSI

Papunya (Warumpi) Home Care Service

8956 8968

19638

ATSI

ARRCS Community Care Katherine

8972 3399

18884

ATSI

Peppimenarti Aged Care Service

8978 2377

19650

ATSI

Calvary Community Care Adelaide

1300 660 022 17856

ATSI

Purple House Aged & Disability Care

8953 6444

38176

ATSI

Calvary Community Care Flinders & Far North

1300 660 022 17466

ATSI

Ramingining Aged & Disability Service

8979 7951

19784

ATSI

Calvary Community Care Tiwi Islands

8978 3721

19652

ATSI

Roper Gulf Regional Council Community Services

8972 9047

19660

ATSI

Central Desert Regional Council Aged & Dis Serv

8958 9500

19656

ATSI

Southern Cross Care* Home Supp Serv Darwin

ATSI

Country Health Connect Eyre Home Care Packages

1800 944 912 17512

ATSI

Tangentyere Aged & Community Services (TACS)

8951 4290

19620

Country Health Connect Riverland Mallee Coorong HCPs 1800 944 912 17469

ATSI

Thamarrurr Aged Care Service

8978 2490

19647

ATSI

DPS Web ID 1300 224 477 17475 PHONE (08)

PHONE (08)

1800 852 772 21236

ATSI

Country Health Connect South East HCPs

1800 944 912 17520

ATSI

Timber Creek Aged Care Service

8975 0860

19649

ATSI

Country Health Connect Yorke & Northern HCPs

1800 944 912 17465

ATSI

Titjikala Home Care Service

8956 0863

19640

ATSI

East Arnhem Shire Council Aged & Dis Serv

8986 8986

19939

ATSI

UACAC Home Care Packages

8672 5605

15222

ATSI

Elliott Aged Care

8969 2167

19630

ATSI

Umbakumba Aged & Disability Service

8987 7123

19785

ATSI

Finke (Aputula) Home Care Service

8956 0433

19772

ATSI

UnitingSA Home Care

8449 7085

17496

ATSI

Galiwinku Aged & Disability Service

8987 9221

19782

ATSI

Wami Kata Old Folks Home

8641 1233

15058

ATSI

Gapuwiyak Aged & Disability Service

8970 3333

19783

ATSI

Warruwi Community Care

8979 9478

21999

ATSI

Golden Glow Nursing Serv Katherine & Pine Creek

8927 2756

20785

ATSI

Yarralin Walangeri Aged Care Service

8975 0839

19648

ATSI

Golden Glow Nursing Services Alice Springs

8927 2756

38369

ATSI

Yirrkala Aged & Disability Service

8987 3347

19786

ATSI

Golden Glow Nursing Services Darwin

8927 2756

19204

CALD

Better Living Home Care Packages

1300 307 344 21846

ATSI

Gunbalanya Community Care

8979 9478

19659

CALD

Calvary Community Care Adelaide

1300 660 022 17856

ATSI

Haasts Bluff (Ikuntji) Home Care Service

8964 7103

19637

CALD

Calvary Community Care Flinders & Far North

1300 660 022 17466

ATSI

Helping Hand Country Home Care

1300 444 663 17490

CALD

FHSS Home Care Packages

ATSI

Hermannsburg (Ntaria) Home Care Service

19669

CALD

Helping Hand Metro Home Care

1300 444 663 17491

ATSI

Home Support Services (NT)

1800 854 300 21927

CALD

Home Support Services (NT)

1800 854 300 21927

ATSI

Home Support Services (SA)

1800 854 300 15318

CALD

Home Support Services (SA)

1800 854 300 15318

ATSI

Imanpa Home Care Service

8954 9059

19773

CALD

Kindred Living

8645 3088

17505

ATSI

Julalikari Council Community Care

8962 2463

19631

CALD

LingCare

8371 0711

22031

ATSI

Kakadu Community Care

8979 9478

19667

CALD

Pennwood Home Care

8341 0401

20757

8956 2994

*(SA, NT & VIC)

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background

8336 6637

19180

SA & NT 2020

152

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Cultural Group CALD

Service Provider Southern Cross Care* Home Supp Serv Darwin

DPS Web ID 1800 852 772 21236

Cultural Group Italian

Service Provider Direct Care Australia

8336 8861

DPS Web ID 20274

CALD

Southern Cross Care Home Supp Serv Fleurieu

1800 852 772 18518

Italian

GOCSA Community Care Services

7088 0500

17500

CALD

Southern Cross Care Home Supp Serv Metro East

1800 852 772 19703

Italian

SSH Connect At Home Services

8409 1500

38391

CALD

Southern Cross Care Home Supp Serv Metro North 1800 852 772 17501

Italian

SSH Connect Community Care Packages

8409 1500

15174

CALD

Southern Cross Care Home Supp Serv Metro South 1800 852 772 18162

Italian

St Louis Home Care - Adelaide & Adelaide Hills

8332 0950

17477

CALD

Southern Cross Care* Home Supp Serv Metro West

1800 852 772 19774

Latvian

Polish Aged Care Home Care Packages

8232 1464

17823

CALD

Uniting Communities Home Care Packages

1800 615 677 17472

Latvian

St Louis Home Care - Adelaide & Adelaide Hills

8332 0950

17477

CALD

UnitingSA Home Care

17496

LGBTIQ

Helping Hand Country Home Care

1300 444 663 17490

Cambodian

ACH Group Home Care Packages

1300 224 477 17475

LGBTIQ

Helping Hand Metro Home Care

1300 444 663 17491

Chinese

Better Living Home Care Packages

1300 307 344 21846

LGBTIQ

Kindred Living

8645 3088

17505

Chinese

LingCare

8371 0711

22031

LGBTIQ

St Louis Home Care - Adelaide & Adelaide Hills

8332 0950

17477

Croatian

St Anna's Home Care Packages

8346 0955

17485

LGBTIQ

Star of the Sea In-Home & Community Care

1300 113 008 19567

Dutch

Rembrandt Living Home Care

8198 0300

19704

LGBTIQ

Uniting Communities Home Care Packages

1800 615 677 17472

8341 0401

20757

LGBTIQ

UnitingSA Home Care

8232 1464

17823

Macedonian

GOCSA Community Care Services

Muslim

ACH Group Home Care Packages

1300 224 477 17475

PHONE (08)

* * * *

8449 7085

Estn European Pennwood Home Care Estn European Polish Aged Care Home Care Packages

PHONE (08)

8449 7085

17496

7088 0500

17500

European

Better Living Home Care Packages

European

GOCSA Community Care Services

7088 0500

17500

NESB

Calvary Community Care Darwin

1300 660 022 19625

European

Polish Aged Care Home Care Packages

8232 1464

17823

NESB

ECH Home Care Services

1300 275 324 17489

European

SSH Connect Community Care Packages

8409 1500

15174

Nthn European Rembrandt Living Home Care

8198 0300

19704

French

Direct Care Australia

8336 8861

20274

Polish

Polish Aged Care Home Care Packages

8232 1464

17823

German

Better Living Home Care Packages

1300 307 344 21846

Polish

St Anna's Home Care Packages

8346 0955

17485

German

Polish Aged Care Home Care Packages

Polish

St Louis Home Care - Adelaide & Adelaide Hills

8332 0950

17477

Greek

ACH Group Home Care Packages

Russian

Polish Aged Care Home Care Packages

8232 1464

17823

1300 307 344 21846

8232 1464

17823

1300 224 477 17475

Greek

Direct Care Australia

8336 8861

20274

Serbian

Pennwood Home Care

8341 0401

20757

Greek

GOCSA Community Care Services

7088 0500

17500

Slavic

Polish Aged Care Home Care Packages

8232 1464

17823

Greek

Pennwood Home Care

8341 0401

20757

Ukrainian

Polish Aged Care Home Care Packages

8232 1464

17823

Greek

St Louis Home Care - Adelaide & Adelaide Hills

8332 0950

17477

Ukrainian

St Anna's Home Care Packages

8346 0955

17485

Hungarian

Pennwood Home Care

8341 0401

20757

Vietnamese

GOCSA Community Care Services

7088 0500

17500

Italian

ACH Group Home Care Packages

1300 224 477 17475

Vietnamese

SSH Connect Community Care Packages

8409 1500

15174

Italian

Better Living Home Care Packages

1300 307 344 21846

Wstn European Rembrandt Living Home Care

8198 0300

19704

*(SA, NT & VIC)

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background

In Home Care Services PHONE (08)

CHS

See Definition of Terms page 113

9 9 9999 9 99 9999 99 9 9 9 9 9

Aboriginal Community Services

8346 9155

ACH Group Home Care Packages

1300 224 477

ACH Group Home Care Services

1300 224 477

ACH Group Respite Services

1300 224 477

Adelaide Quality Care Services

1800 870 099

AHC Hills Home & Community Support Team

8408 0400

Alexandrina Council Community Connect Program 8555 7000

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P Fu Priv nded Ser ate Dem Fundi vice n en gA Dom tia Car vailab le esti e Hea c Ass ista lth Hom Servic nce e M es Mea ainte ls & nan Med /or Sh ce / Ga opp rden ica ing Nur tion Su ing sing per v & i s / Per son or Pall ion Pha al Care iative Care rma Res ceutic pite al D Soc Care eliver y ial & Tran /or Re crea spo rt tion al

SA & NT 2020

Notes

99 9 99999 9 9 9999 99 99 9 9

99 999 99 999 99 99 9 9 Meal preparation not included

DPS Web Advert Page ID 21730 71, 95 17475 71, 95 38939 71, 95 19188 38358 21698 21693

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In Home Care Services Ali-Curung Aged Care

PHONE (08)

CHS

See Definition of Terms page 113

8964 1580

Alliance Community (SA)

1300 769 155

Alpurrurulam Aged Care

07 4748 4800

Alwyndor Home Care and Support Services

8177 3200

Amoonguna Home Care Service

8953 7618

ANFE Community Care

8234 5550

Anglicare NT Community Care Alice Springs

8902 9300

Anglicare NT Community Care Darwin

8985 0000

Anglicare NT Community Care East Arnhem

8939 3400

Anglicare NT Community Care Katherine

8963 6100

AnglicareSA Home Care Services

1800 317 009

Areyonga (Utju) Home Care Service

8954 8254

Arlparra Aged Care

8956 9010

ARRCS Community Care Barkly

8962 1222

ARRCS Community Care Docker River

8956 7262

Assist HomeCare

8338 2200

At Home Created by Life Care

1300 555 220

Australian Home Care Services

1300 303 770

Australian Red Cross Aged Care Services NT

1300 885 698

Australian Red Cross Aged Care Services SA

8100 4500

Baptist Care (SA) Community Links Program

8322 9255

Barossa Council Home Assist

8563 8444

Barossa Village Home Care

8562 0300

Barunga Community Care

8635 0526

Bene Aged Care Multicultural Home Care Serv

8131 2000

Boandik Community Care

8724 1251

Bolton Clarke At Home Support (SA)

1300 665 444

BWA In Home Support (East, North, West)

8367 6088

BWA In Home Support (South)

8367 6088

Calvary Community Care Adelaide

1300 660 022

Calvary Community Care Flinders & Far North

1300 660 022

Calvary Community Care Southern Fleurieu

1300 660 022

Campbelltown Council Home Support Program Candice Care

P Fu Priv nded S er ate Dem Fundi vice n en gA Dom tia Car vailab le esti e Hea c Ass ista lth Hom Servic nce e M es Mea ainte ls & nan Med /or Sh ce / Ga opp rden ica ing Nur tion Su ing sing per Per &/or vision Pall s on Pha al Care iative Care rma Res ceutic pite al D Soc Care eliver y ial & Tran /or Re crea spo rt tion al

SA & NT 2020

8366 9203 1800 226 342

Carer Support Glandore Centre Senior Support

8433 9555

Central Desert Regional Council Flexible ACS

1300 360 605

Chinese Welfare Services Home Care Packages

8212 2988

City of Burnside Home Assist Program

8366 4227

City of Charles Sturt Community Care Services

8408 1529

City of Holdfast Bay Home Support Services

8229 9828

City of Marion Positive Ageing & Inclusion

8375 6649

City of Mitcham Community Wellbeing

8372 8888

Notes

153

DPS Web Advert Page ID 19654

9 99 9 99 9 9 9 9 9 9 9 9 9 9 9 9 Includes services through Veterans' Home Care 9 99 9 9 9 9 9 9 Services for ATSI clients 27 9999999999999 9 9 9 9 99 99 9 9 9 9 Day care centre for western suburbs residents only 9 9 99 9 999 9 9 9 9 9 9 9 Includes services for ATSI clients 9 9 999 9 9 9 Includes services for ATSI clients 9 9 9 9 9 9 Includes services for ATSI clients 17, 63 9999 999 9 99 9 9 9 9 99 9 9 9 9 9 9 9 9 9 9 Services for ATSI clients 9 99 999999999 9 9 9999 999 999 999 9 999 64 9999 99999 999 999999 9999999 99 9 Note 1 9 9 9 Note 1 9 9 99 9 9 99 99 25 9999 999 99999 9999 999999999 66 9 9 9 9 9 9 9 9 9 9 9 Services also provided for Veterans 9999 999999999 9 9 9 9 9 9 9 9 9 9 Note 2 9 9 Services for clients who are legally blind 9 9 Services for clients who are legally blind 84 99 9999999 999 84 99 9999999 999 84 99 9999999 999 9 9 9 99 9 99 9 9 9 9 9 9 999 9 9 9 9 9 9 9 Note 3 9 99 9 9 9 9 9 Note 4 9 9 99 9 999 9 9 99 999 9999 99 999 9 9 999 99999 9 9 9 99

Note: 1. Includes services for daily telephone support through Telecross 2. Includes Veterans' Home Care and overnight services

38377 17279 38937 19634 21961 38365 38364 19666 38363 21926 19641 19646 18883 19642 38390 17506 38940 18899 38428 19684 21623 18524 21519 20458 17509 20791 38277 38278 17856 17466 17492 21692 38290 21764 19655 21761 21719 21710 38362 21701 21690

3. Services funded through National ATSI Flexible Aged Care Program 4. Services for Chinese frail aged clients and/or those with dementia or mental illness

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse DVA Department of Veterans' Affairs LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background VHC Veterans' Home Care D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

SA & NT 2020

In Home Care Services

Notes

DPS Web Advert Page ID 21715

PHONE (08)

CHS

See Definition of Terms page 113

www.Ag edCareGuide.com.au

P Fu Priv nded S er ate Dem Fundi vice n en gA Dom tia Car vailab le esti e Hea c Ass ista lth Hom Servic nce e M es Mea ainte ls & nan Med /or Sh ce / Ga opp rden ica ing Nur tion Su ing sing per v & i s / Per son or Pall ion Pha al Care iative Care rma Res ceutic pite al D Soc Care eliver y ial & Tran /or Re crea spo rt tion al

154

City of Norwood, Payneham & St Peters HSS

8366 4611

City of Onkaparinga Home Assist & Respite Prog

8392 6900

City of Playford Home Assist Program

8256 0355

City of Prospect Community Support

8342 8091

City of Salisbury Home & Community Services

8406 8225

City of Tea Tree Gully Active Ageing

8397 7444

City of Unley Community Support & Wellbeing

8372 5111

City of West Torrens Home Assist Program

8416 6333

9 9 99 9 99 9999 9 9 9 9 Services for carers of frail aged/disabled clients 9 99 999 9 9 9 99 9 9 99 99 9 9 9 999 9 99 99 999 9 9 99 9 Note 1 46 9 9 99999 9 9 Coordination of home modifications 9 9 9 9 9 9 9 9 9 9 9 Includes services through DVA/VHC programs 88 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 Includes services through DVA/VHC programs 9999999999999 9999 999999999 9 9 99 99999 9 9 9 9 9 9 9 9 9 9 9 9 9 9 Includes Veterans' Home Care & DVA Nursing 9999 99999 999 9 9 9 9 99 9 99 999999999 9 9 79 9999 999 9 999 9999999 99999 9999999 99999 9999999 99999 9 9 9 9 9 9 9 9 Includes meal delivery service 99 9 999 99 9 999 9 9 9 9 99 9 9 9 9 99 999 999999999 43 99999999999999 43 99999999999999 9 9 9 9 9 9 9 9 9 9 9 9 9 Note 2 9 9 9 9 99 9999999999999 99999999999999 9 9 9 Note 3 9 9 9 9 99 9 9 9 9 9 9 9 9 9 9 9 9 Includes relocation/decluttering services 9999 99999 999 9999 99999 999

Clayton Church Homes - Home Care Services

8165 6400

Clinical Care Professionals (SA)

1300 364 724

COTA Home Maintenance Service Country Home Services Yorke Peninsula, Lower North, Barossa & Gawler Direct Care Australia

1300 658 842

ECH Home Care Services

1300 275 324

Elliott Aged Care Enrich Living Services NT

1300 773 202 8336 8861 8969 2167 1300 202 003

Family Home Support Services

8336 6637

Finke (Aputula) Home Care Service

8956 0433

Galiwinku Aged & Disability Service

8987 9221

Gleam Team Domestic Services

8352 5885

GOCSA Community Care Services

7088 0500

Golden Glow Nursing Services Alice Springs

8927 2756

Golden Glow Nursing Services Darwin

8927 2756

Golden Glow Nursing Serv Katherine & Pine Creek 8927 2756 Greek Welfare Centre Services

8212 5100

GSASA Community Services North & West

8340 3889

GSASA Community Services South

8340 3889

Gunbalanya Community Care

8979 9478

Haasts Bluff (Ikuntji) Home Care Service

8964 7103

HCA Home

1300 422 111

Helping Hand Country Home Care

1300 444 663

Helping Hand Metro Home Care

1300 444 663

HenderCare

1300 764 433

Hermannsburg (Ntaria) Home Care Service

8956 2994

Home Nursing Solutions

8331 3791

Home Support Services (SA)

1800 854 300

Hutt Street Centre Aged City Living Program

8418 2500

Imanpa Home Care Service

8954 9059

Inhome Care SA

7200 5432

integratedliving Northern Territory

1300 782 896

integratedliving South Australia

1300 782 896

Note: 1. Includes home modifications; meal preparation not included 2. Includes services for Veterans and clients with mental health issues

21742 21686 21702 21699 21707 21706 21755 38877 17825 37738 17464 20274 17489 19630 19215 19180 19772 19782 21695 17500 38369 19204 20785 21539 21703 21757 19659 19637 38077 17490 17491 21862 19669 38539 15318 21744 19773 38393 38340 38339

3. Assisting people who are homeless or at risk of homelessness

www.Ag edCareGuide.com.au

In Home Care Services

DPS Web Notes Advert Page ID 21032 Includes services for clients with disabilities 999999999 21728 999 9 999

PHONE (08)

CHS

See Definition of Terms page 113

155

SA & NT 2020

Integrity Care (SA)

8276 2070

JCS Home & Community Support

8363 5400

Julalikari Council In Home Care

8962 2463

Kakadu Community Care

8979 9478

999 9999 9 9 99 9 9 9 9 Services for ATSI clients 9 9 99 9 99 9 9 9 9 9 9 9 9 9 9 9 Note 1 49 9 9 9 9 9 9 9 9 9 9 9 9 9 9 Note 2 49 99999999999999 24 9 9 9 9 9 9 9 9 9 9 9 9 9 Includes transition care services 28 9 9 9 9 9 9 9 9 9 9 9 Overnight services available 9 99 99 9 9 9 Includes meal delivery service 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 Note 3 9 9 9 9 9 9 9 9 9 9 9 9 9 Note 3 9 9 9 9 9 9 9 9 9 9 9 9 9 Note 3 999 99 9 999 9 9 9 9 9 9 9 9 9 Includes meal delivery service 9 9 9 9 9 9 Includes meal delivery service 9 9 9 9 9 Services for ATSI clients 30 Note 4 9 9 999 999 99999 9 9 99 9 99 9 9 99 9 999 9 9 9 999 9999 99 9 99 33 9 99 999 9 999 9 9 9 9 9 9 9 9 9 9 9 9 Includes home modifications & transition care 9 99 9 9 9 9 9 9 Note 5 9 9 9 9 9 9 Note 6 9 9 999 9 9 9 9 99 9 99999 9 99 9 9 Note 7 9 78 9 99 9 9 999 78 99 9 9 9 Note 8 Note 9 9 22 9999999 99999 99 9 99 9 9 9 Note 10

Kalano Community Association

8972 2588

Kalyra Communities Help at Home

8278 0390

Kalyra Com'ty Services South East Metro Reg

8278 0390

KinCare

1300 733 510

KompleteCare

8265 5696

Larrakia Nation Home Support Program

8985 6811

Life Without Barriers Adelaide

1300 883 867

Life Without Barriers Darwin

8930 2300

Life Without Barriers Katherine

8930 2304

LingCare

8371 0711

Ltyentye Apurte Community Care

8956 0899

MACASA Community Services

8241 0266

Mala'la Aged Care & Community Services

8979 5474

Malandari Aged Care Centre

8975 6716

Meals on Wheels (SA)

1800 854 453

Minda Home Care Services (MHCS)

8179 5280

Minjilang Community Care

8979 9478

Minyerri Aged Care

8975 9797

Mount Barker Council Home Assist

8391 7234

Mount Liebig Aged Care

8964 8024

Murray Mallee Aged Care Home Based Care

8532 2255

My Care Solution

8331 9922

Nganampa Ngura Mutitjulu-nya Flexible ACS

8956 2651

Northern Carers Network

8284 0388

Northern Respite Care Services

8182 9800

Papunya (Warumpi) Home Care Service

8956 8968

Pennwood Home Care

8341 0401

Peppimenarti Aged Care Service

8978 2377

Podiatry Services SA Clinical Services

8297 4808

Polish Aged Care Home Care Services

8232 1464

Polish Aged Care Social Support Service

8232 1464

Positive Care Allied Health & Home Care Serv

8241 5838

Programmed Care SA/NT Purple House Aged & Disability Care

1300 844 418 8953 6444

Note: 1. Services primarily for ATSI clients; includes meal delivery service 2. CHSP services: Hills, Mallee, Southern region and metro Adelaide East & South. We have offices at Mt Barker- 66 Hutchinson Rd; Victor Harbor51 Torrens St; Brighton- 343 Brighton Rd; McLaren Vale- McLaren Hosp3 Aldersey St- Tsong Gyiaou building. 3. Includes services for Veterans' Home Care & DVA clients 4. Home delivered hot or frozen meals; services do not include shopping

19631 19667 38412 20392 20391 17515 20447 19676 21995 21992 21994 22031 19639 21745 19662 19663 20104 17494 21998 19675 21691 19664 17495 22185 19627 21632 18823 19638 20757 19650 38297 17823 20147 21525 38867 38176

5. Services funded through National ATSI Flexible Aged Care Program 6. Includes services for ATSI/CALD/disabled clients and their carers 7. Mobile services for clients living at home or in an aged care facility/independent living environment 8. Includes meal delivery five days per week, fee applicable 9. In home care services including personal carers and domestic support staff 10. Specialist care for ATSI clients with chronic kidney disease

SA & NT 2020

In Home Care Services See Definition of Terms page 113

www.Ag edCareGuide.com.au

P Fu Priv nded S er ate Dem Fundi vice n en gA Dom tia Car vailab le esti e Hea c Ass ista lth Hom Servic nce e M es Mea ainte ls & nan Med /or Sh ce / Ga opp rden ica ing Nur tion Su ing sing per v & i s / Per son or Pall ion Pha al Care iative Care rma Res ceutic pite al D Soc Care eliver y ial & Tran /or Re crea spo rt tion al

156

1300 364 264

Regis Home Care Darwin

1300 188 740

18500

PHONE (08)

CHS

RDNS SA Home Care Services

DPS Web Advert Page ID 15317

Notes

9999999999 999 54, 59 9999 99999 999 Rembrandt Living Home Care 8198 0300 9 9 9 9 999999999 52 Resthaven In Home Supp Serv Metro Adelaide 1300 136 633 9 9 9 9 99999 999 52 Resthaven In Home Supp Serv Reg Sth Aust 1300 136 633 9 9 9 9 99999 999 52 Resthaven Lifestyle Choices Plus 1300 136 633 999 99999 999 Roper Gulf Regional Council Community 8972 9047 9 99 999 9 99 Services Rural City of Murray Bridge Com'ty Care Services 8539 1100 9 9 99 999 SA Country Carers Respite & Support Services 1300 686 405 9 Includes overnight services 9 9 9 9 23 Senior Helpers Paradise 0426 209 328 9 9 9 9 9 9 9 9 9 Note 1 Serbia & Montenegro Community Services 8340 1772 9 9 99 Southern Cross Care* Home Supp Serv Darwin 12-13 1800 852 772 9 9 9 9 999999999 * Southern Cross Care Home Supp Serv Fleurieu 1800 852 772 9 9 9 9 12-13 99999 999 * Southern Cross Care Home Supp Serv Metro East 1800 852 772 9 9 9 9 12-13 999999999 Southern Cross Care* Home Supp Serv Metro North 1800 852 772 9 9 9 9 12-13 999999999 * Southern Cross Care Home Supp Serv Metro South 1800 852 772 9 9 9 9 12-13 999999999 * Southern Cross Care Home Supp Serv Metro West 1800 852 772 9 9 9 9 12-13 999999999 SSH Connect At Home Services 8409 1500 9 9 9 9 9 9 9 9 9 9 9 9 Includes meal delivery service; St Louis Home Care Victor Harbor/Fleurieu 21 8552 1481 9 9 9 9 9 9 9 9 9 9 9 9 9 9 Note 2 Peninsula 21 St Louis Home Care - Adelaide & Adelaide Hills 8332 0950 9 9 9 9 9 9 9 9 9 9 9 9 9 Note 2 44 Star of the Sea In-Home & Community Care 1300 113 008 9 9 9 9 9 9 9 9 9 9 9 9 Veterans Home Care services provided Tailem Bend Community Centre 8572 3513 9 9 99 9 9 Note 3 Tallangatta Health Service Com'ty Care Serv 02 6071 5238 9 9 9 9 9 9 9 9 9 9 9 Includes meal delivery services Thamarrurr Aged Care Service 8978 2490 9 9 99 9 999 Titjikala Home Care Service 8956 0863 9 9 9 9 99 Tjilpiku Pampaku Ngura Aged Care Service 8956 7033 9 Services for ATSI clients 9 9 9 Town of Gawler Home Assist Program 8522 1177 9 9 99 9 9 Meal preparation not included UCWB Commonwealth Home Support Program 8245 7196 9 99 99 99 7 Uniting Communities Home Support Program 1800 615 677 9 9 9 9 9 9 9 9 9 9 9 9 9 Includes services for DVA/VHC clients 51 UnitingSA Home Care 8241 0201 9 9 9 9 9 9 9 9 9 9 9 9 Note 4 Victoria Daly Regional Council Aged & 8972 0777 9 9 9 9 9 9 9 9 9 9 Services for ATSI clients across five communities Disability Services ViWa Home Care Services 8262 3468 9 9 9 9 99 9 9 9 Assist with gardening if needed. W&L Aged Care Services 1300 952 433 In home care includes dentistry 9 Warruwi Community Care 8979 9478 9 9 99 9 9 9 Services for ATSI clients Yellow Door Care 8362 3033 9 9 9 9 9 9 9 9 9 9 9 9 Includes overnight respite services Your Nursing Agency Home Care Services 7129 5000 9 9 9 9 9 9 9 9 9 9 9 9 Includes companionship services Yuendumu Old People's Program 8956 4145 9 9 9 9 9 9 9 9 9 9 Note 5 Note: 1. CALD; Specialising in disability support & assistance 2. 24 hour care available; basic home maintenance services applicable 3. Includes home modification services & access to mobility equipment & assistive technology

19704 19228 19729 19731 19660 21687 22025 38969 21743 21236 18518 19703 17501 18162 19774 38391 21533 17477 19567 21733 38568 19647 19640 19671 21709 19199 17473 17496 38397 21752 18172 21999 38389 21243 19672

4. Includes services for NESB clients in metropolitan Adelaide/Riverland/Whyalla areas 5. Services for ATSI clients; includes meal delivery service

*(SA, NT & VIC)

www.Ag edCareGuide.com.au

See Definition of Terms page 113

Majority of CBC provide for dementia & frail aged clients

SUBURB

PHONE (08)

CHS

Centre Based Care (CBC)

PF Dem unded Se en Me tia Ca rvice als re Me dic Per ation S son up Res al Care ervisio pite n Soc Care ial / Tran Recre spo ation rt al S upp ort

SA & NT 2020

Notes

157

DPS Web Advert Page ID 21730

9 9 99 71, 95 9 99 9999 Flexible respite service, centre-based respite ACH Group Riverview Respite Port Noarlunga 1300 224 477 9 99 9999 71, 95 ACH Group Social Links Adelaide 1300 224 477 9 99 9999 71, 95 Alexandrina Council Community Connect Program Goolwa 8555 7000 9 99 Ali-Curung Aged Care Ali-Curung 8964 1580 9 9999999 Alpurrurulam Aged Care Alpurrurulam via Mount Isa 07 4748 4800 9 9999 99 Services for ATSI clients Ampilatwatja Aged Care Ampilatwatja 8956 9229 9 9999999 Services for ATSI clients ANFE Day Care Program Torrensville 8234 5550 9 9999999 Note 2 Anglicare NT Community Care Alice Springs Gillen 8902 9300 9 9 9 99 Includes services for ATSI clients Anglicare NT Social Support Program East Arnhem Nhulunbuy 8939 3400 9 999999 Services for clients in Gove Peninsula Arlparra Aged Care Utopia 8956 9010 9 9999999 Services for ATSI clients ARRCS Community Care Barkly Tennant Creek 8962 1222 9 9999999 ARRCS Community Care Docker River Kaltukatjara 8956 7262 9 9999999 ARRCS Community Care Katherine Katherine 8972 3399 9 9999999 ARRCS ROST Alice Springs McNair House Araluen 8953 3386 9 9999999 ARRCS ROST Darwin Stuart Park 8942 3911 9 9999999 ARRCS ROST Palmerston Driver 8932 3399 9 9999999 ARRCS ROST St Vincent Welch Cottage Alice Springs 8921 4983 9 999999 Bene Aged Care Carer Respite Program Woodville North 8131 2000 9 999 999 Services for dementia clients and/or their carers 66 Bene Aged Care Multicultural Dem Specific Respite Woodville North 8131 2000 9 999 999 66 Bene Aged Care Multicultural Social Support Woodville North 8131 2000 9 99 9999 Services for dementia clients and/or their carers 66 BWA Social Activities Centre (East, North, West) Gilles Plains 8367 6088 9 99 Note 3 BWA Social Activities Centre (South) Gilles Plains 8367 6088 9 99 Services for clients with low vision or who are blind Calvary Community Care Respite Cottage Port Augusta Port Augusta 1300 660 022 9 9999999 Note 4 84 Carer Support Glandore Centre Glandore 8433 9555 9 99 Note 5 Carers & Disability Link Barossa Nuriootpa 8562 4000 9 99 999 Carers & Disability Link Yorke Peninsula Kadina 8821 2444 9 99 999 Central Desert Regional Council Aged & Disability Serv Alice Springs 8958 9500 9 9 9 99 Chinese Welfare Services Be a Friend Com'ty Program Adelaide 8212 2988 9 99 9999 Note 6 City of Burnside Social Support Programs Tusmore 8366 4144 9 99 999 Services at several locations in Eastern metro region City of Charles Sturt Community Centres Woodville 8408 1279 9 9 99 Services at several locations in Charles Sturt area City of Holdfast Bay Community Wellbeing Brighton 8229 9828 9 99 Services at several locations in Holdfast Bay area City of Marion Neighbourhood Centres Sturt 8375 6703 9 9 99 Services at several locations in Marion area City of Mitcham Community Wellbeing Torrens Park 8372 8888 9 9 99 Services at several locations in Mitcham area City of Onkaparinga Seniors & Disability Services Noarlunga Centre 8301 7232 9 99 99 Note 7 City of Playford Social Support Programs Elizabeth 8256 0355 9 99 999 Note 8 City of Salisbury Seniors Centres Salisbury 8406 8525 9 9 99 Services at several locations in Salisbury LGA City of West Torrens Social Support Program Plympton 8416 6251 9 9 99 Aboriginal Community Services

Mile End 8346 9155

ACH Group Respite Services

Adelaide 1300 224 477

Note: 1. Assistance with meal provision via the Commonwealth Home Support Programme 2. Servicing CALD clients at several locations in Western metro regions of Adelaide; also offering respite for adults with intellectual disabilities & their carers under NDIS funding 3. Services for clients who are legally blind, fee for meals and social activity. 4. Day/overnight services and dementia specific program available

Note 1

19188 19191 19190 21693 19654 17279 19653 21753 38365 19666 19646 18883 19642 18884 21987 21986 21985 18882 20455 20456 20454 38277 38278 21238 21764 22049 22058 19656 21717 21760 21759 21689 21756 21690 21742 21767 21750 21771

5. Services for clients living in South metropolitan regions of Adelaide 6. Services for Chinese frail aged clients and/or those with dementia or a mental illness 7. Services at several locations in Onkaparinga local government area; transport is available if required 8. Programs include services for ATSI, Greek, Italian & Spanish clients as well as those with mental health concerns; services also located at Virginia for rural clients

See Definition of Terms page 113

Majority of CBC provide for dementia & frail aged clients

SUBURB

PHONE (08)

CHS

Centre Based Care (CBC)

www.Ag edCareGuide.com.au

PF Dem unded Se en Me tia Ca rvice als re Me dic Per ation S son up Res al Care ervisio pite n Soc Care ial / Tran Recre spo ation rt al S upp ort

SA & NT 2020

158

Notes

DPS Web Advert Page ID 21793

9 99 999 9 99 99 Dementia Australia NT Social Support (Darwin) Nightcliff 7979 0073 9 99 99 ECH Overnight Respite Care Centre/Day Programs Adelaide 1300 275 324 9 9999999 Note 2 Elliott Aged Care Elliott 8969 2167 9 9999999 Galiwinku Aged & Disability Service Galiwinku 8987 9221 9 9999999 Services for ATSI services GOCSA Community Care Services Adelaide 7088 0500 9 99 99 Note 3 Greek Welfare SA Centre Based Services Torrensville 8212 5100 9 9 9999 Note 4 GSASA Community Services North & West West Croydon 8340 3889 9 9 999 GSASA Community Services South Morphett Vale 8340 3889 9 9 999 Health Focus Community Services Port Augusta 8641 9191 9 9 9 Hungarian Caritas Society in SA Norwood 8333 0376 9 9 99 Hutt Street Centre Adelaide 8418 2500 9 9 9 Note 5 Imabulk Aged Care Centre Belyuen 8978 5140 9 9 9 99 JCS Home & Community Support Joslin 8363 5400 9 999 99 Julalikari Council Social Support Tennant Creek 8962 2463 9 9 9 Services for ATSI clients Kintore Flexible Aged Care Service Kintore via Alice Springs 8956 8759 9 999 99 Note 6 Life Care Norman House Everard Park 1800 555 990 9 9999999 Provides cottage based overnight and day respite Life Care On The Go Reynella 1800 555 990 9 9 99 Life Without Barriers Millner Seniors Activity Centre Millner 8983 6100 9 9 9 MACASA Community Services Cheltenham 8241 0266 9 9 99 Mala'la Aged Care & Community Services Maningrida 8979 5474 9 9 99 Services for ATSI clients Malandari Aged Care Centre Borroloola 8975 6716 9 999 99 Services for ATSI clients Matthew Flinders Day Centre Port Lincoln 8683 0262 9 9999999 Murray Mallee Aged Care Social Programs Murray Bridge 8532 2255 9 99 99 Note 7 Nganampa Ngura Mutitjulu-nya Flexible ACS Mutitjulu 8956 2651 9 9999999 Note 8 Polish Aged Care Seniors Support Adelaide 8232 1464 9 9999999 Note 9 Country Health Connect Wunderlea Day Centre

Mount Barker 8393 1850

Dementia Australia NT Social Supp (Alice Springs)

Alice Springs 7979 0081

Purple House Aged & Disability Care Regis Day Respite & Day Therapy Centre Tiwi Rembrandt Living Social Groups Resthaven Respite & Carer Supp Serv Metro Adelaide Resthaven Respite & Carer Supp Serv Reg South Australia Roper Gulf Regional Council Social Support Groups SA Country Carers Respite & Support Services

Note 1

Alice Springs 8953 6444

Note: 1. Services for aged people with memory loss/mental illness or younger people with disabilities 2. Services for people living with dementia and their carers in various locations in Adelaide metropolitan area 3. Additional cultural services available at various locations in metropolitan Adelaide 4. Services provided in several central metropolitan locations (includes Kipseli) 5. Assisting people who are homeless or at risk of homelessness 6. Services for ATSI clients funded through the National ATSI Flexible Aged Care Program 7. Several programs at various locations for clients in Mannum, Murray Bridge, Mypolonga and Tailem Bend areas

18898 20449 19630 19782 79 17500 21539 21703 21757 19759 38871 21744 22009 21728 19631 19668 64 18168 64 19694 21993 21745 19662 19663 19756 33 20125 19627 78 20148 38176

9 99 999 Note 10 Adelaide 8198 0300 9 9999 99 Note 11 Unley 8198 2060 9 9999999 Note 12 Unley 1300 136 633 9 9999999 Note 12 Services cover ATSI communities across Katherine 8972 9047 9 9 99 several locations in Roper Gulf area Clare 1300 686 405 9 99999 Includes overnight services Tiwi 1300 765 340

18897

54, 59 18527 21981 52 18208 52 19184 38387 22025

8. Services funded through National ATSI Flexible Aged Care Program 9. Services at several locations in Adelaide North Western metro area 10. Includes services for ATSI clients & those who are socially isolated or who have memory loss 11. Programs offered at Bridgewater, Goolwa, Green Fields, Mount Gambier, Oaklands Park, Victor Harbor & Whyalla 12. Includes short or long-term day or overnight respite & social support; in-home respite options.

www.Ag edCareGuide.com.au

Centre Based Care (CBC) Majority of CBC provide for dementia & frail aged clients

Southern Cross Care* Hills, Mallee, Sthn Buddy Prog Southern Cross Care* Myrtle Cottage Southern Cross Care The Pines Health & Wellness Ctr *

Southern Cross Care Willow Fern Cottage *

SSH Connect Day Care Programs St Basil's Plateia Day Respite Program Tailem Bend Community Centre Tanunda Lutheran Home Barossa Club The Salvation Army Healthlink Allied Health Services Town of Gawler Care & Share Group UCWB Carer Support Ukrainian Social Services Uniting Communities Allied Health Services Uniting Communities Kadina Respite Centre Uniting Communities Port Augusta Respite Centre Uniting Communities Port Lincoln Respite Centre Uniting Communities Tanunda Respite Centre ViWa Social Support Services

SUBURB

PHONE (08)

Notes

CHS

See Definition of Terms page 113

PF Dem unded Se en Me tia Ca rvice als re Me dic Per ation S son up Res al Care ervisio pite n Soc Care ial / Tran Recre spo ation rt al S upp ort

SA & NT 2020

9 9 99999 9 9999999 Note 2 North Plympton 1800 852 772 9 9 99 Mount Barker 1800 852 772 9 999999 Note 2 Seaton 8409 1500 9999 99 Note 3 Croydon Park 7424 0900 9 9999999 Note 4 Tailem Bend 8572 3513 9 9 99 Tanunda 8563 7777 9 9 99 Modbury 8264 8300 9 For Allied Health services Gawler 0447 710 677 9 9 Bowden 8245 7196 9 9999999 Note 5 Hindmarsh 8340 2434 9 9 99 Prospect 8202 5900 9 9 9999 Kadina 8202 5261 9 9999999 Port Augusta 8641 2455 9 9999999 Port Lincoln 8682 3571 9 9999999 Tanunda 8563 3333 9 9999999 Overnight respite available Mawson Lakes 8262 3468 9 99 9999 Note 1

Mount Barker 1800 852 772 Myrtle Bank 1800 852 772

Note: 1. Support & respite service for people living with dementia or who cannot care for themselves to be visit by a Buddy worker in the clients' homes or community 2. Respite service for people with care needs to socially, physically and cognitively engage them 3. Services for clients at Glandore, Marion & Seaton; holiday & weekend services also available

159

DPS Web Advert Page ID 12-13 18161 12-13 19193 12-13 18163 12-13 18165 38392 21518 21733 72 19713 IBC 19760 21709 19182 21751 7 19761 7 21948 7 21949 7 21950 7 21951 21752

4. Greek language & influenced activities; includes services for people living with dementia 5. Includes programs for young carers, mentally and/or intellectually disabled/ageing carers at several locations in Bowden, Morphett Vale, Para Hills West & Semaphore Park

*(SA, NT & VIC)

www.Ag edCareGuide.com.au

Day Therapy Centres SUBURB

PHONE (08)

Aboriginal Community Care Community Programs

Mile End 8346 9155

ACH Group Health & Wellbeing Services East/North

Newton 1300 224 477

ACH Group Health & Wellbeing Services South

Christie Downs 1300 224 477

ACH Group Health & Wellbeing Services West

Glenelg East 1300 224 477

Alwyndor Healthy Living Services

Com ple Die ment titia ar y Div n & Nu Therap ersi triti ist Exe onal Th onist rcis e ra Occ e Thera pist upa p is Phy tional t siot The Pod herap rapist ist iatr Reg ist iste Soc red Nu ial W rse Spe orker ech The rap ist

SA & NT 2020

Notes

Aqua aerobics and fitness.

9 9 9

Hove 8177 3200

AnglicareSA Allied Health Services

Hindmarsh 1800 317 009

Country Health Connect Naracoorte Healthy Living Prog

Naracoorte 1800 944 912

ECH Wellness Centres

Adelaide 1300 275 324

Eldercare Acacia Court Day Therapy Centre

Hendon 8243 1844

Note: 1. Additional services available as required 2. Includes programs to enhance strength, balance/endurance, stress/chronic pain management 3. Includes Hydrotherapy, health education, strength & fitness/falls & balance groups at several locations in Adelaide metro area

99999 99999 99999 9999 9999 99999 9999

Note 1

DPS Web Advert Page ID 21730 71, 95 20119

Note 1

71, 95 20118

Note 1

71, 95 20113

9 Note 2

27 19677

Note 3

17, 63 19678

Note 4

19758

9 Note 5 9 Note 6

18487 45 19754

4. Includes Hydrotherapy services & exercise programs; additional services available as required 5. Services at several locations in Adelaide metropolitan area 6. Includes Aquatic Physiotherapy, Cardio-Pulmonary group, Aphasia Talkback group, falls/ balance classes, hand/hip/knee exercise groups

Day Therapy Centres SUBURB

Alice Springs 8921 4903

Health Focus Community Services

Port Augusta 8641 9191

LHI Retirement Services Day Therapy Centre Life Care Active

DPS Web Notes Advert Page ID Includes Hydrotherapy services 18882

PHONE (08)

Fred McKay Day Therapy Centre

Glynde 8336 0111 Payneham 1800 555 990

Matthew Flinders Day Centre Podiatry Services SA Clinical Services Regis Day Respite & Day Therapy Centre Tiwi

Port Lincoln 8683 0262 Plympton 8297 4808 Tiwi 1300 765 340

Resthaven Wellness Services (Exercise, Therapy, Self Management) Unley 1300 136 633 Southern Cross Care* The Philip Kennedy Health & Largs Bay 1800 852 772 Wellness Centre Myrtle Bank 1800 852 772 Southern Cross Care* Carmelite Health & Wellness Centre Southern Cross Care The Pines Health & Wellness Centre North Plympton 1800 852 772 *

St Basil's Plateia Day Respite Program

Croydon Park 7424 0900

Tanunda Lutheran Home Wellness & Lifestyle Services

Tanunda 8563 7777

The Salvation Army Healthlink Allied Health Services

Modbury 8264 8300

Uniting Communities Allied Health Services

Prospect 8202 5900

www.Ag edCareGuide.com.au

SA & NT 2020

160

9 999 Includes a walking group 99 Note 1 9 999 Note 2 99999999 Includes a walking group 9 99 Services also available at Unley 9 99 9 9 9 9 9 9 9 9 9 Note 3 9 9 9 9 9 9 9 9 9 Note 4 9 9 9 9 9 9 9 9 9 Note 4 9 9 9 9 9 9 9 9 9 Note 4 Note 5 9 99999 999 Note 6 9 999 9 9 9 9 9 9 9 Note 7

Note: 1. Includes Parkinson's group, Tai Chi, balance group, dementia education group, low vision group 2. Includes chronic disease self management & cardiac rehabilitation programs 3. Services for reablement & restorative care include chronic health management; social, dementia/Parkinson's support groups; therapies & exercise classes for groups/individuals

19759 19689 64 18167 19756 38297 54, 59 18527 52 19727 12-13 15209 12-13 19223 12-13 18163 21518 72 19713 IBC 19760 7 19761

4. Massage Therapy, Health and Wellness Planning, Health Education 5. Greek language & influenced activities; includes services for people living with dementia 6. Includes Hydrotherapy, Strength/balance exercises, Tai Chi and walking groups; CHSP Funding 7. Includes falls prevention, Hydrotherapy services, Tai Chi, cognition classes

*(SA, NT & VIC)

SA & NT 2020

Products & Services

PHONE (08)

Advert Page

DPS Web ID

www.Ag edCareGuide.com.au

Products & Services

PHONE (08)

Advert Page

DPS Web ID

ALZHEIMER'S & DEMENTIA continued

ADVOCACY & INFORMATION ACH Group - Advocacy - Aged Care Navigator Service

1300 224 477

71, 95

38905

ACH Group - Placement Consultants - Aged Care Navigator 1300 224 477

71, 95

38908

ACH Group - Financial Services - Planning Ahead

1300 224 477

71, 95

38907

Dementia Support Australia (DBMAS & SBRT) NT

1800 699 799

105

38123

ACH Group - Placement Consultants - Aged Care Navigator 1300 224 477

71, 95

38908

Dementia Support Australia (DBMAS & SBRT) SA

1800 699 799

105

38122

8337 9851

37081

ASSESSMENTS

Aged Care Planning SA

0438 557 103

37083

ACH Group - Advocacy - Aged Care Navigator Service

1300 224 477

71, 95

38905

Agedcare Alternatives

8408 4600

37487

ACH Group - Placement Consultants - Aged Care Navigator 1300 224 477

71, 95

38908

Calvary Community Care Advisers

1300 660 022

37130

8337 9851

37081

0438 557 103

37083

8325 2162

37084

1300 136 633

37639

Age Care Directions

8131 2000

37661

Calvary Community Care Advisers

1300 660 022

37130

CASE MANAGEMENT

COTA Membership

1300 140 050

37463

Age Care Directions

Dementia Support Australia (DBMAS & SBRT) NT

1800 699 799

105

38123

Aged Care Planning SA

Dementia Support Australia (DBMAS & SBRT) SA

1800 699 799

105

38122

Personal Guidance in Aged Care

8325 2162

37084

Resthaven Assistance with Care & Housing Program

1300 136 633

37639

Seniors Pathway

8379 5006

37094

8379 5006

37094

UnitingSA Ethnic Link Services

8241 0201

37455

0498 874 464

38344

CULTURE & ETHNICITY

8241 0201

37455

Bene Volunteer Programs

8131 2000

37661

UnitingSA Ethnic Link Services

8241 0201

37455

1300 844 418

38867

Bene Volunteer Programs

Personal Guidance in Aged Care Resthaven Assistance with Care & Housing Program Seniors Pathway Southern Aged Care Placement Services UnitingSA Ethnic Link Services

ALZHEIMER'S & DEMENTIA ACH Group - Advocacy - Aged Care Navigator Service

1300 224 477

71, 95

38905

EDUCATION & TRAINING

ACH Group - Advocacy - Dementia Advice

1300 224 477

71, 95

38906

Programmed Care SA & NT

www.Ag edCareGuide.com.au

Products & Services

SA & NT 2020

DPS Web ID

Advert Page

PHONE (08)

END OF LIFE

Products & Services

161

PHONE (08)

Advert Page

DPS Web ID

PLACEMENT CONSULTANTS 1300 224 477

71, 95

38907

ACH Group - Advocacy - Aged Care Navigator Service

1300 224 477

71, 95

38905

Free When Need Arises Information Booklet

ACH Group - Financial Services - Planning Ahead

8272 8555

107

37460

ACH Group - Placement Consultants - Aged Care Navigator 1300 224 477

71, 95

38908

Pre-Arranged Funerals

8272 8555

107

37220

Age Care Directions

37081

The Memory Tree

8272 8555

107

37221

Aged Care Navigators (COTA)

(02) 6154 9740 11, 118, 143 38680

Aged Care Planning SA

0438 557 103

37083

0450 001 826

38910

FINANCIAL SERVICES ACH Group - Financial Services - Planning Ahead AdviceCo. COTA Insurance Financial Success SA - Aged Care Specialists Potts Duhring Financial Advisors Tend Financial Planning

1300 224 477

71, 95

38907

ICare Accounting

7099 3574

101

38912

Personal Guidance in Aged Care

1300 130 050

37982

Programmed Care SA & NT

8223 6880

37971

1300 684 402

8362 4555

101

8337 9851

8325 2162

37084

1300 844 418

38867

Senexus

8344 1991

37894

37909

Seniors Pathway

8379 5006

37094

37441

Southern Aged Care Placement Services

0498 874 464

38344

8332 8409

38118

Call Direct

1300 136 272

37163

HEALTH & LIFESTYLE

Your Aged Care Companion

Murray Mallee Aged Care Seniors Info Technology Prog

8532 2255

37706

INDUSTRY ACH Group - Advocacy - Aged Care Navigator Service

SAFETY & SECURITY

1300 224 477

71, 95

38905

Calvary Home Maintenance & Modifications

1300 660 022

37128

ACH Group - Placement Consultants - Aged Care Navigator 1300 224 477

71, 95

38908

MedicAlert

1800 882 222

161

38159

1300 660 022

37373

8131 2000

37661

LEGAL & MEDIATION

SKIN & WOUND CARE

ACH Group - Financial Services - Planning Ahead

1300 224 477

71, 95

38907

Calvary Community Care Nursing

1300 660 022

37373

Bene Volunteer Programs

MEDICATION MANAGEMENT

VISITORS & VOLUNTEERS

Calvary Community Care Nursing

Stay protected 24/7 and save with our exclusive Seniors Card discounts. Call 1800 88 22 22 I medicalert.org.au/seniors-dps-sa-nt

SA & NT 2020

Organisation & Business Reference Index listed alphabetically This section only includes organisations and businesses who have chosen to promote with DPS EMAIL

WEBSITE (www.)

1300 224 477

csc@ach.org.au

achgroup.org.au

AdviceCo. Wealth Management

7099 3574

admin@advicecowealth.com.au

advicecowealth.com.au

Age Care Directions

8337 9851

info@agecaredirections.com.au

agecaredirections.com.au

Aged Care Planning

0433 897 083

consulting@agedcareplanning.com.au

agedcareplanning.com.au

8272 8555

funeraloffice@alfredjames.com.au

alfredjames.com.au

(02) 9431 1000

agedcare@allity.com.au

8177 3200

reception@alwyndor.org.au

ACH Group

Alfred James Funeral Homes Allity Alwyndor Aged Care Ananda Aged Care

8445 9720

findon@anandaagedcare.com.au

AnglicareSA

1800 317 009

agedcareservices@anglicaresa.com.au

Australia Medic Alert Foundation

1800 882 222

enquiry@medicalert.org.au

medicalert.org.au

Aveo Retirement Living

1800 316 924

sales@aveo.com.au

aveo.com.au

99999 9

9 alwyndor.org.au 9 anandaagedcare.com.au 9 anglicaresa.com.au/older-people 9 allity.com.au

Advert Page 71, 95

Sup

PHONE (08)

Resi

ORGANISATION

den tial port Aged C e Reti d and are / SR Assi rem F Hom ent Liv sted Liv ing ing e Ca Cent re Pack re B age Day ased Ca s The re In H rapy Ce ome ntre Prod Care Se ucts r and vices Serv ices

www.Ag edCareGuide.com.au

9 9 9 9

101 96 93 107 IFC-1

17, 63

161 87

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

www.Ag edCareGuide.com.au

Organisation & Business Reference Index listed alphabetically This section only includes organisations and businesses who have chosen to promote with DPS ORGANISATION

PHONE (08)

WEBSITE (www.)

Barossa Village

8562 0300

csreception@barossavillage.org

barossavillage.org

Bene Aged Care

8131 2000

info@bene.org.au

bene.org.au

Bethsalem Care

8321 0300

admin@bethsalemcare.com.au

bethsalemcare.com.au

Bupa Aged Care

1300 245 993

info@bupacare.com.au

bupaagedcare.com.au

Calvary Community Care

1300 660 022

ccc@calvarycare.org.au

calvarycare.org.au

Clayton Church Homes

8404 8200

info@claytonhomes.com.au

claytonhomes.com.au

COTA

8232 0422

cotasa@cotasa.org.au

cotasa.org.au

COTA Australia

(02) 6154 9740

cota@cota.org.au

cota.org.au

Dementia Support Australia

1800 699 799

dsa@dementia.com.au

dementia.com.au

8291 1000

marketing@eldercare.net.au

eldercare.net.au

1300 682 833

admissions@estiahealth.com.au

estiahealth.com.au

reception@polishfederation.org.au

polishfederation.org.au

Eldercare Estia Health Residential Services

Federation of Polish Organisations in SA 1300 792 060 Financial Success SA

8223 6880 denise@financialsuccesssa.com.au agedcarefinancialspecialist.com.au

Greek Orthodox Community of SA

8231 4307

Helping Hand Aged Care

1300 653 600

gocsa@gocsa.org.au info@helpinghand.org.au

ICare Accounting

0450 001 826

latina@icareaccounting.net

Infinit8care

1800 463 468

admin@infin8care.com.au

infin8care.com.au

Japara

(03) 9649 2100

marketing@japara.com.au

japara.com.au

8278 5444

info@kalyra.org.au

kalyra.org.au

1300 733 510

mail@kincare.com.au

kincare.com.au

8265 5696

linda@kompletecare.com.au

kompletecare.com.au

Life Care

1800 555 990

enquire@lifecare.org.au

lifecare.org.au

Life Without Barriers SA

1800 935 483

agedcaresa@lwb.org.au

lwb.org.au

Meals on Wheels (SA)

1800 854 453

info@mealsonwheelssa.org.au

mealsonwheelssa.org.au

Kalyra Communities KinCare Health Services KompleteCare

gocsa.org.au helpinghand.org.au

Murray Mallee Aged Care Group

8532 2255 reception@murraymallee.org.au murraymalleeagedcareservices.com.au

Oakwood Aged Care

8260 6888

admin@oakwoodagedcare.com.au

oakwoodagedcare.com.au

Olive Grove Aged Care

8258 2008

don@olivegroveagedcare.com.au

olivegroveagedcare.com.au

Para Hills Residential Care

8282 5400

enquiries@phrc.com.au

phrc.com.au

Personal Guidance in Aged Care

8325 2162

admin@guidanceinagedcare.com.au

guidanceinagedcare.com.au

Potts Duhring Financial Advisors

1300 684 402

info@pdfadvisors.com.au

pottsduhring.com.au

8363 4888

reception@premierhealthcare.com.au

premierhealthcare.com.au

Programmed Health Professionals

1300 844 418

homecare@programmed.com.au

programmed.com.au/care

Regis Aged Care

1300 998 100

advice@regis.com.au

regis.com.au

8373 0211

pr@resthaven.asn.au

resthaven.asn.au

RetireAustralia

1300 687 738

retirementmarketing@retireaustralia.com.au

retireaustralia.com.au

SA Ambulance Service

1300 136 272

healthsaasenquiries@sa.gov.au

saambulance.com.au

8344 1991

help@senexus.com.au

senexus.com.au

1300 243 2273

shadmin@seniorhelpers.com.au

seniorhelpers.com.au

8379 5006

info@seniorspathway.com.au

seniorspathway.com.au

Premier Health Care

Resthaven

Senexus Senior Helpers Paradise Seniors Pathway

Southern Aged Care Placement Services 0498 874 464 Southern Cross Care (SA, NT & VIC) St Louis Aged Care SRF Supported Residential Facility

Resi de n Sup tial Age port dC Reti ed and are / SR Assi rem F Hom ent Liv sted Liv ing i ng e Ca Cent re Pack re B age Day ased Ca s The r e In H rapy Ce ome ntre Prod Care Se ucts r and vices S er v ices

SA & NT 2020

162

9 99 9 99 9 9 99 99 9 9

9 9 9 9 9 9 9 9

9 9 9 9 9 9 9

southern.acps@gmail.com

1800 180 781

enquiry@southernxc.com.au

southerncrosscare.com.au

8272 3344

info@stlouisagedcare.com.au

stlouisagedcare.com.au

9 9

9 99

Advert Page 25 66 110 56

99 9 99 9 9

84 46 88 11, 118, 143 105 45 OBC

99 99 99

9 9 9

98 79 43

92 4

9 99 9

9 9 9 99999 9 9 9 9 99 99

49 24 28 64 9 30 33 48 57 67

9 9

92 99 68

22 54, 59

999999 9 9 9 9 9 9 99999 99 9

52 85 39 94 23 91 92 12-13 21

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

www.Ag edCareGuide.com.au

SA & NT 2020

Resi de n Sup tial Age port dC Reti ed & A are / SR s rem F sist Hom ent Liv ed Livi ng ing e Ca Cent re Pack re B age Day ased Ca s The r e In H rapy Ce ome ntre Prod Care Se ucts r and vices S er v ices

Organisation & Business Reference Index listed alphabetically This section only includes organisations and businesses who have chosen to promote with DPS ORGANISATION

PHONE (08)

WEBSITE (www.)

Star of the Sea Home for the Aged

8823 0000

info@starofthesea.org.au

spiritofcare.org.au

Tanunda Lutheran Home

8563 7777

info@tlhome.com.au

tlhome.com.au

Tend Financial Planning

8362 4555

service@tendfp.com.au

tendfp.com.au

The Rosha Group The Salvation Army Aged Care Uniting Communities UnitingSA Your Aged Care Companion

9 9

9 1300 111 227 acp.enquiries@aue.salvationarmy.org agedcare.salvos.org.au 9 1800 615 677 enquiries@unitingcommunities.org unitingcommunities.org/agedcare 9 8440 2200 unitingsa@unitingsa.com.au unitingsa.com.au 9 8449 6858

roshagroup@rosha.net.au

8332 8409

info@youragedcarecompanion.com.au

SRF Supported Residential Facility

n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n

Abbreviations See page 110

youragedcarecompanion.com.au

101 47

99 99999 99 99 9

IBC 7 51 97

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

SA & NT 2020

Page

Abbeyfield Society District of Barossa Wirraminna Care................................................................................................. 118 Aboriginal and Torres Strait Islander (ATSI)...................................................76 Aboriginal Community Care SA Elders Village......................................................................................................... 123 Services.............................................................................139,142,152,157,159 Accommodation payments.....................................................................................54 ACH Group............................................................................................................71, 95 Advocacy - Aged Care Navigator Service.................................... 160, 161 Advocacy - Dementia Advice........................................................................ 160 Financial Services - Planning Ahead............................................ 160, 161 Group Riverview Respite................................................................................ 157 Health & Wellbeing Services East/North............................................... 159 Health & Wellbeing Services South.......................................................... 159 Health & Wellbeing Services West............................................................ 159 Home Care Packages..................................................................... 139,142,152 Home Care Services........................................................................................... 152 Placement Consultants - Aged Care Navigator....................... 160, 161 Residential Care Colton Court...................................................................... 123 Residential Care Highercombe.................................................................... 125 Residential Care Kapara.................................................................................. 121 Residential Care Milpara................................................................................. 118 Residential Care Perry Park........................................................................... 123 Residential Care ViTA........................................................................................ 121 Residential Care West Park............................................................................ 118 Residential Care Yankalilla Centre............................................................. 127 Respite Services......................................................................................... 152,157 Retirement Angove Park Drive.................................................................... 133 Retirement Bridge Street............................................................................... 133 Retirement Brighton Parade........................................................................ 133 Retirement Broad Street................................................................................. 133 Retirement Cator Street.................................................................................. 133 Retirement Cornish Street............................................................................. 133 Retirement East Terrace.................................................................................. 133 Retirement Elkanah Village.......................................................................... 133 Retirement Elliot Court.................................................................................... 133 Retirement First Avenue................................................................................. 133

Advert Page 44

roshagroupagedcare.com.au

www.Ag edCareGuide.com.au

Name

163

Name

Page

ACH Group continued Retirement Fred McCallum Court.............................................................. 133 Retirement Genders Court............................................................................. 133 Retirement Hamlyn Court.............................................................................. 133 Retirement Hampden Street........................................................................ 133 Retirement High Street................................................................................... 133 Retirement Hub Drive...................................................................................... 133 Retirement Ian Wilson Court........................................................................ 133 Retirement James Evans Court................................................................... 133 Retirement Kapara Mews.............................................................................. 133 Retirement Knighton Road........................................................................... 133 Retirement Loveday Street............................................................................ 133 Retirement Mackie Court............................................................................... 133 Retirement Main Road.................................................................................... 133 Retirement Manson Court............................................................................. 133 Retirement McKay Avenue............................................................................ 133 Retirement Menzies Marden........................................................................ 133 Retirement Millikan Grove............................................................................ 133 Retirement Moir Court..................................................................................... 133 Retirement Penzance Street......................................................................... 133 Retirement Perry Park Village...................................................................... 133 Retirement Pickering Court.......................................................................... 133 Retirement Princes Road................................................................................ 133 Retirement Pullin Court.................................................................................. 133 Retirement Riverview Drive......................................................................... 133 Retirement Sir Keith Wilson Court............................................................ 133 Retirement St George’s Court....................................................................... 133 Retirement Strathmore Terrace.................................................................. 133 Retirement Sturdee Street............................................................................. 133 Retirement Sydney Street.............................................................................. 133 Retirement Taeuber Court.............................................................................. 133 Retirement Third Street................................................................................... 133 Retirement Waite Street................................................................................. 133 Retirement Yankalilla Mews......................................................................... 133 Social Links............................................................................................................. 157 Adelaide Hills Council AHC Hills Home & Community Support Team......................................... 152

n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n

Name

Page

Adelaide Quality Care Services............................................................... 139,152 AdviceCo. Wealth Management..................................................... 101, 161 Advocacy..........................................................................................................................89 Age Care Directions......................................................................... 96, 160, 161 Aged Care Assessment Team (ACAT)..................................................................41 Aged care checklist......................................................................................................69 Aged care explained......................................................................................................9 Aged care flow chart..................................................................................................42 Aged care homes..........................................................................................................43 Aged Care Planning......................................................................... 93, 160, 161 Home Care Services................................................................................. 139,142 Minyerri Aged Care................................................................................................. 155 Alexandrina Council Community Connect Program.................. 152,157 Alfred James Funeral Homes....................................................................... 107 Free When Need Arises Information Booklet...................................... 161 Pre-Arranged Funerals.................................................................................... 161 The Memory Tree................................................................................................ 161 All Care Aged Care - The Vales.......................................................................... 123 Alliance Community (SA).................................................................................... 153

n n n

Aged Care Locations Allity....................................................................................................................... IFC-1 Carinya Aged Care.............................................................................................126 Charles Young Aged Care..............................................................................121 Hillside Aged Care.............................................................................................118 Hillside Gardens Retirement Living........................................................134 Holly Aged Care..................................................................................................122 Little Para Aged Care......................................................................................123 Marten Aged Care.............................................................................................124 Ridgehaven Aged Care...................................................................................126 Ross Robertson Aged Care...........................................................................126 Smithfield Aged Care......................................................................................123 Somerton Aged Care.......................................................................................121 Walkerville Aged Care....................................................................................127

SA & NT 2020

164 Name

Page

Alwyndor Aged Care.................................................................................. 27, 121 Healthy Living Services................................................................................... 159 Home Care and Support Services.......................................... 139,142,153 Amber Aged Care..................................................................................................... 119 Ananda Aged Care.................................................................................................. 50 Findon....................................................................................................................... 120 Hope Valley............................................................................................................. 125 ANFE Community Care.......................................................................................... 153 Day Care Program............................................................................................... 157 The Willochra Home............................................................................................... 130 Anglicare NT Community Care Alice Springs.......................................................... 153,157 Community Care Darwin................................................................................ 153 Community Care East Arnhem.......................................................... 153,157 Community Care Katherine........................................................................... 153 AnglicareSA.........................................................................................................17, 63 All Hallows Mews............................................................................................... 134 Allied Health Services...................................................................................... 159 Brompton................................................................................................................ 119 Dutton Mews......................................................................................................... 134 Elizabeth Dutton Court.................................................................................... 123 Elizabeth East........................................................................................................ 123 Grandview Heights............................................................................................ 134 Grange...................................................................................................................... 120 Home Care Services................................................................................. 139,153 Trott Park................................................................................................................. 121 Westbourne Park................................................................................................. 122 Applying to an aged care home............................................................................56 Ardrossan Community Hospital....................................................................... 132 Assist HomeCare............................................................................................. 139,153 Association of Ukrainians in SA Ukrainian Social Services.................................................................................... 159 Australia Medic Alert Foundation............................................................ 161 Australian Home Care Services.................................................... 139,142,153 Australian Red Cross NT Aged Care Services NT...................................................................................... 153 Kalano Aged Care Service.............................................................................. 146 Australian Red Cross SA Aged Care Services SA...................................................................................... 153 Australian Regional & Remote Community Services (ARRCS) Community Care Barkly........................................................................ 153,157 Community Care Darwin................................................................................ 148 Community Care Docker River........................................................... 153,157 Community Care Katherine........................................................................... 157 ROST Alice Springs McNair House.............................................................. 157 ROST Darwin.......................................................................................................... 157 ROST Palmerston................................................................................................. 157 ROST St Vincent Welch Cottage......................................................... 157,160 Hetti Perkins Home for the aged............................................................... 146 Juninga Centre..................................................................................................... 146 Katherine Hostel.................................................................................................. 146 Nganampa Ngura Mutitjulu-nya Flexible ACS......................... 155,158 Old Timers Village..................................................................................... 146,148 Pulkapulkka Kari Flexible ACS........................................................... 146,148 Rocky Ridge Aged Care Facility......................................................... 146,148 Terrace Gardens................................................................................................... 146 Tjilpi Pampaku Ngura Flexible ACS........................................................... 146 Aveo Retirement Living...................................................................................... 87 Ackland Park.......................................................................................................... 134 Carisfield.................................................................................................................. 134 Crestview................................................................................................................. 134 Fulham...................................................................................................................... 134

n n n n n n n n n n n n n n n n n n n n

n n n n n n n n n n n n n n n n n n n n n n n n

Abbreviations See page 110

Name

www.Ag edCareGuide.com.au Page

Aveo Retirement Living continued Glynde Lodge........................................................................................................ 134 Gulf Point................................................................................................................. 134 Kings Park............................................................................................................... 134 Leabrook Lodge................................................................................................... 134 Leisure Court.......................................................................................................... 134 Manor Gardens..................................................................................................... 134 Melrose Park.......................................................................................................... 134 Riverview................................................................................................................ 134 The Braes................................................................................................................. 134 The Haven............................................................................................................... 134 Westport.................................................................................................................. 134 Balaklava Mill Court Homes.............................................................................. 131 Baptist Care (SA) Community Links Program.......................................... 153 Barkly Regional Council Ali-Curung Aged Care.................................................................. 148, 153,157 Alpurrurulam Aged Care............................................................ 148, 153,157 Ampilatwatja Aged Care...................................................................... 148, 157 Arlparra Aged Care......................................................................... 148,153,157 Elliott Aged Care............................................................................. 148, 154,158 Barossa Council Home Assist.................................................................. 148, 153 Barossa Village......................................................................................................... 25 Home Care.......................................................................................... 139,142,153 Residential Care................................................................................................... 118 Retirement Living............................................................................................... 134 Barunga Village Community Care.............................................................................. 139,142,153 Homes....................................................................................................................... 127 Imabulk Aged Care Centre.................................................................................. 158 Bene Aged Care........................................................................................................ 66 Campbelltown...................................................................................................... 119 Carer Respite Program..................................................................................... 157 Italian Village........................................................................................................ 126 Multicultural Dem Specific Respite.......................................................... 157 Multicultural Home Care Packages........................................................... 139 Multicultural Home Care Services............................................................. 153 Multicultural Social Support........................................................................ 157 St Clair....................................................................................................................... 120 Volunteer Programs............................................................................... 160, 161 Bethsalem Care.......................................................................................... 110, 123 Better Living Homecare Home Care Packages............................................................................... 139,142 Blind Welfare Association (BWA) BWA In Home Support (East, North, West)................................ 153,157 BWA In Home Support (South)......................................................... 153,157 Blue Dawn Health Care Serene Residential Care Services............................................................... 127 Boandik Lodge Community Care........................................................................................ 142,153 Crouch Street......................................................................................................... 129 Lake Terrace............................................................................................................ 129 St Marys................................................................................................................... 129 Bolton Clarke Bolton Clarke At Home Support (SA)........................................................... 153 Boneham Aged Care Services........................................................................... 131 Bupa Aged Care........................................................................................................ 56 Campbelltown...................................................................................................... 119 Enfield....................................................................................................................... 124 Modbury.................................................................................................................. 126 Morphettville........................................................................................................ 121 Woodville................................................................................................................ 120

n n n n n n n n n n n

n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n n

Name

Page

Calvary Community Care................................................................................... 84 Adelaide......................................................................................................... 139,153 Advisers.................................................................................................................... 160 Ain Karim Community..................................................................................... 134 Alice Springs.......................................................................................................... 148 Darwin...................................................................................................................... 148 Flinders & Far North................................................................................ 142,153 Flora McDonald Retirement Community.............................................. 127 Home Maintenance & Modifications....................................................... 161 Mulakunya Flexible Aged Care Service................................................... 146 Nursing..................................................................................................................... 161 Respite Cottage Port Augusta...................................................................... 157 Southern Fleurieu........................................................................... 139,142,153 St Catherine’s Retiremnt Community..................................................... 127 Tiwi Islands............................................................................................................. 148 Victoria Street Supported Residential Facility.................................... 126 Campbelltown City Council (SA) Home Support Program.................................................................................. 153 Candice Care................................................................................ 148, 139,142,153 Care Agreement............................................................................................................25 Care leavers.....................................................................................................................76 Carer support.............................................................................................................. 108 Carer Support & Respite Centre Glandore Centre Senior Support...................................................... 153,157 Carers & Disability Link (CADL) Barossa...................................................................................................................... 157 Yorke Peninsula.................................................................................................... 157 Case management......................................................................................................96 Ceduna Koonibba Aboriginal Health Service Aboriginal Corp Seaview Village.................................................................................................... 128 Central Desert Regional Council Aged & Disability Services.................................................................. 148, 157 Flexible Aged Care Services........................................................................... 153 Centre Based Care........................................................................................................31 Charter of rights...........................................................................................................49 Chinese Welfare Services Be a Friend Community Program.............................................................. 157 Home Care Packages......................................................................................... 153 City of Burnside Home Assist Program....................................................................................... 153 Social Support Programs................................................................................ 157 City of Charles Sturt Community Care Services.............................................................................. 153 Community Centres........................................................................................... 157 City of Holdfast Bay Community Wellbeing..................................................................................... 157 Home Support Services................................................................................... 153 City of Marion Neighbourhood Centres.................................................................................. 157 Positive Ageing & Inclusion.......................................................................... 153 City of Mitcham Community Wellbeing........................................... 153,157 City of Norwood, Payneham & St Peters HSS.......................................... 154 City of Onkaparinga Home Assist & Respite Program.............. 154,157 City of Playford Home Assist Program....................................................................................... 154 Social Support Programs................................................................................ 157 City of Prospect Community Support........................................................... 154 City of Salisbury Home & Community Services...................................................................... 154 Seniors Centres..................................................................................................... 157 City of Tea Tree Gully Active Ageing............................................................... 154 City of Unley Community Support & Wellbeing..................................... 154

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City of West Torrens Home Assist Program....................................................................................... 154 Social Support Program.................................................................................. 157 Clayton Church Homes........................................................................................ 46 Balhannah ILUs.................................................................................................... 134 Beulah Terraces.................................................................................................... 134 Crafers ILUs............................................................................................................. 134 Gumeracha ILUs................................................................................................... 134 Home Care Services........................................................................................... 154 Lobethal ILUs......................................................................................................... 134 Magill......................................................................................................................... 119 Magill ILUs.............................................................................................................. 134 Onkaparinga Valley............................................................................................ 118 Park Village............................................................................................................. 123 Percival Street ILUs............................................................................................. 134 Pinoak Tiers Retirement Village.................................................................. 134 Prospect................................................................................................................... 124 Queen Street ILUs............................................................................................... 134 Summerhill............................................................................................................ 118 Uraidla Village...................................................................................................... 134 Woodside ILUs...................................................................................................... 134 Clinical Care Professionals (SA).............................................................. 139,154 Commonwealth Home Support Programme (CHSP).................................16 Community Visitors Scheme...................................................................................32 Complaints...............................................................................................................27,50 Consumer Directed Care (CDC)..............................................................................15 Costs for residential care..........................................................................................50 COTA.................................................................................................................................. 88 Home Maintenance Service.......................................................................... 154 Insurance................................................................................................................. 161 Membership.......................................................................................................... 160 COTA Australia.................................................................................... 11, 118, 143 Aged Care Navigators (COTA)....................................................................... 161 Country Health Connect Barossa, Hills & Fleurieu Region Eudunda Hospital & Aged Care Service.................................................. 129 Eudunda Senior Citizens Hostel.................................................................. 129 Glenview Homes................................................................................................. 118 Home Care Packages............................................................................... 139,142 Inner North Home Care Packages.................................................... 140,142 Kangaroo Island Health Service................................................................. 121 Kapunda Homes.................................................................................................. 121 Mannum District Hospital.............................................................................. 129 Mt Pleasant Hospital......................................................................................... 118 Strathalbyn & District Aged Care Services............................................ 118 Wunderlea Day Centre..................................................................................... 158 Country Health Connect Gumeracha Hospital........................................ 118 Country Health Connect Eyre & Far North Region Ceduna District Health Service.................................................................... 128 Coober Pedy Home Care Packages............................................................ 142 Coober Pedy Hospital........................................................................................ 128 Eastern Eyre Health & Aged Care Cleve.................................................. 128 Eastern Eyre Health & Aged Care Cowell............................................... 128 Eastern Eyre Health & Aged Care Kimba................................................ 129 Eyre Home Care Packages.............................................................................. 142 Lower Eyre Health Service Tumby Bay.................................................... 131 Mid West Health Elliston................................................................................ 128 Mid West Health Elmhaven........................................................................... 131 Mid West Health Wudinna............................................................................. 132 Miroma Place........................................................................................................ 129 Country Health Connect Flinders & Upper North Region Hawker Memorial Hospital........................................................................... 128 Quorn Hospital..................................................................................................... 128

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Country Health Connect Riverland, Mallee & Coorong Region Coorong Health Service Meningie............................................................. 131 Coorong Health Service Tailem Bend...................................................... 131 Hawdon House & Bonney Lodge............................................................... 127 Karoonda District & Soldiers Memorial Hospital.............................. 129 Loxton Hospital Complex............................................................................... 129 Mallee Health Service Lameroo.................................................................. 131 Mallee Health Service Pinnaroo................................................................. 131 Pioneer Lodge & Haven................................................................................... 129 Renmark Paringa District Hospital............................................................ 131 Riverland Mallee Coorong Home Care Packages.............................. 142 Country Health Connect South East Region Charla Lodge.......................................................................................................... 131 Lighthouse Lodge............................................................................................... 129 Moreton Bay House........................................................................................... 130 Naracoorte Healthy Living Program........................................................ 159 Pinchunga Hostel................................................................................................ 131 Sheoak Lodge........................................................................................................ 131 South East Home Care Packages................................................................ 143 Country Health Connect Yorke & Lower Northern Region Burra Hospital....................................................................................................... 128 Hammill House.................................................................................................... 130 Ira Parker Nursing Home................................................................................ 131 Jamestown Nursing Home............................................................................ 130 Kara House.............................................................................................................. 128 Melaleuca Court Nursing Home................................................................. 132 Nalya Lodge........................................................................................................... 130 Orroroo Community Home............................................................................ 130 Orroroo District Hospital................................................................................. 130 Snowtown Hospital........................................................................................... 131 Southern Flinders Health Crystal Brook................................................. 130 Southern Flinders Health Laura.................................................................. 130 Wakefield Aged Care Service Riverton................................................... 128 Yorke & Northern Home Care Packages................................................. 143

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If you know the council district or suburb, refer to pages 115-116, then use this as a reference which will direct you to the correct page.

Country Home Services Yorke Peninsula, Lower North, Barossa & Gawler.............................................. 140,143,154 Croatian Ukrainian Belarusian Aged Care Assoc of SA St Anna’s Home Care Packages.................................................................... 141 St Anna’s Residential Care Facility............................................................. 119 Cultural services............................................................................................................77 Culturally And Linguistically Diverse people (CALD)..........................76, 77 Daily Accommodation Payment (DAP).............................................................55 Daily fees..........................................................................................................................53 Daily living in a nursing home..............................................................................65 Day Therapy Centres...................................................................................................31 Deciding on a home....................................................................................................58 Dementia Australia NT Social Support (Alice Springs).............................................................. 158 NT Social Support (Darwin).......................................................................... 158 Dementia support.................................................................................................... 104

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Dementia Support Australia........................................................................ 105 (DBMAS & SBRT) NT.......................................................................................... 160 (DBMAS & SBRT) SA.......................................................................................... 160 Direct Care Australia..................................................................................... 140,154 Disability..........................................................................................................................76 Dunbar Homes.......................................................................................................... 125 East Arnhem Regional Council Aged & Disability Services............................................................................. 148 Galiwinku Aged & Disability Service............................................. 154,158 Galiwinku Aged & Disability Service....................................................... 148 Gapuwiyak Aged & Disability Service..................................................... 148 Milingimbi Aged & Disability Service...................................................... 149 Mungkadinamanja Flexible ACS................................................................ 146 Ramingining Aged & Disability Service................................................. 149 Umbakumba Aged & Disability Service................................................. 149 Yirrkala Aged & Disability Service............................................................. 149 ECH Home Care Services................................................................................. 140,154 Overnight Respite Care Centre/Day Programs.................................... 158 Wellness Centres................................................................................................. 159 Edenfield Family Care Nerrilda..................................................................................................................... 130 Parafield Gdns...................................................................................................... 125 Family Care Ramsay........................................................................................... 130 Elder abuse......................................................................................................................90 Eldercare....................................................................................................................... 45 Acacia Court........................................................................................................... 120 Acacia Court Day Therapy Centre............................................................... 159 Allambi..................................................................................................................... 121 College Green Retirement Village............................................................. 134 Correll Cottages.................................................................................................... 134 Cottage Grove....................................................................................................... 123 Cottage Grove Court.......................................................................................... 134 Elanora...................................................................................................................... 132 Evanston Park....................................................................................................... 120 Home Care Yorke Peninsula........................................................................... 143 Mount Barker Retirement Villages............................................................ 134 Mulberry Grove.................................................................................................... 134 Old Oxford Court.................................................................................................. 134 Oxford........................................................................................................................ 121 Oxford Retirement Village............................................................................. 134 Retirement Village............................................................................................. 134 Sash Ferguson....................................................................................................... 122 Seaford...................................................................................................................... 123 South Park.............................................................................................................. 132 The Lodge................................................................................................................ 126 The Village.............................................................................................................. 132 The Village Retirement Village.................................................................... 134 Trowbridge House.............................................................................................. 122 End of life care............................................................................................................ 106 Enduring Power of Attorney................................................................................ 103 Enrich Living Services............................................................................................ 148 Enrich Living Services NT..................................................................................... 154 Estate planning.......................................................................................................... 102 Estia Health .............................................................................................................OBC Aberfoyle Park...................................................................................................... 122 Aldgate..................................................................................................................... 118 Burton....................................................................................................................... 125 Craigmore................................................................................................................ 123 Daw Park.................................................................................................................. 121 Encounter Bay....................................................................................................... 126 Flagstaff Hill........................................................................................................... 122

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Estia Health continued Golden Grove......................................................................................................... 125 Hope Valley............................................................................................................. 125 Kadina....................................................................................................................... 128 Kensington Gardens.......................................................................................... 119 Lockleys.................................................................................................................... 127 Parkside.................................................................................................................... 126 Salisbury.................................................................................................................. 125 Salisbury East........................................................................................................ 125 Strathalbyn............................................................................................................. 118 Toorak Gardens..................................................................................................... 119 Eureka Villages Care Communities Salisbury........................................................................ 125 Extra services.................................................................................................................75 Eyre Peninsula Old Folks Home........................................................................ 130 Family Home Support Services (FHSS) Home Care Packages............................................................................... 140,154 Federation of Polish Organisations in SA............................................... 78 Polish Aged Care Home Care Packages......................................... 140,155 Polish Aged Care Seniors Support............................................................. 158 Polish Aged Care Social Support Service............................................... 155 Financial advice............................................................................................................98 Financial Success SA.............................................................................................. 98 Aged Care Specialists........................................................................................ 161 Five Good Friends Financially disadvantaged......................................................................................76 Finding the right village...........................................................................................86 Home Care Services........................................................................................... 140 Franciscan Sisters of the Heart of Jesus (Sohojic) St Raphael’s Home for the Aged................................................................. 127 Frequently asked questions....................................................................................73 Fullarton Lutheran Homes................................................................................. 126 Gawler Grande Views Aged Care..................................................................... 120 Gawler Supportive Care....................................................................................... 120 genU Karingal St Laurence Home Care Packages............................................................................... 140,143 German Speaking Aged Services Association (GSASA) GSASA Community Services North & West................................ 154,158 GSASA Community Services South................................................. 154,158 Gilbert Valley Senior Citizens Homes............................................................ 128 Gleam Team Domestic Services....................................................................... 154 Glenelg Supportive Care...................................................................................... 120 Goel Nominees Gloucester Residential Care.......................................................................... 125 The Oaks Residential Care Facility............................................................. 129 Golden Glow Nursing Services Alice Springs............................................................................................... 148, 154 Darwin........................................................................................................... 148, 154 Katherine & Pine Creek......................................................................... 148, 154 Greek Orthodox Community of SA (GOCSA)......................................... 79 Community Care Services.......................................................... 140,154,158 Ridleyton Greek Home for the Aged........................................................ 119 Greek Welfare Centre Services................................................................ 154,158 Hamley Bridge Rest Home................................................................................. 131 Healthcare Australia (HCA) HCA Home........................................................................................... 140,143,154 Helping Hand Aged Care.................................................................................... 43 Barryne Village..................................................................................................... 135 Belalie Crescent.................................................................................................... 135 Belalie Lodge......................................................................................................... 130 Carinya...................................................................................................................... 128 Country Home Care........................................................................ 140,143,154

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Helping Hand Aged Care continued Essington Mews................................................................................................... 135 Golden Grove......................................................................................................... 125 Ingle Farm............................................................................................................... 125 Lealholme............................................................................................................... 130 Lightsview.............................................................................................................. 124 Mawson Lakes...................................................................................................... 125 Metro Home Care...................................................................................... 140,154 Ngadjuri Lodge.................................................................................................... 135 North Adelaide..................................................................................................... 118 North Adelaide Retirement Living Units............................................... 135 Parafield Gardens............................................................................................... 125 Port Pirie Retirement Living Units............................................................ 135 St John’s Close....................................................................................................... 135 HenderCare............................................................................................. 140,143,154 Home care flow chart.................................................................................................14 Home Care Packages..................................................................................................19 Home Nursing Solutions...................................................................................... 154 Home Support Services (NT)............................................................................. 148 Home Support Services (SA)......................................................... 140,143,154 Hungarian Caritas Society in SA...................................................................... 158 Homeless..........................................................................................................................76 How to use the DPS Guide..........................................................................................6

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If you cannot find the name of the facility or service but do know the name of the organisation or company, then you may find it listed there.

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• eg Elanora is actually named Eldercare Elanora and listed under Eldercare on page 165.

If you know the council district or suburb, refer to pages 115-116, then use this as a reference which will direct you to the correct page.

Hutt Street Centre Aged City Living Program................................ 154,158 ICare Accounting.......................................................................................... 92, 161 Independent Living Centres....................................................................................38 Infin8care........................................................................................................................ 4 Christies Beach Residential Aged Care................................................... 122 Churchill Retreat.................................................................................................. 124 Hahndorf Residential Care Service........................................................... 122 Klemzig Residential Care Service............................................................... 124 Rose Court Aged Facility................................................................................. 124 Inhome Care SA.............................................................................................. 140,154 integratedliving Australia Northern Territory................................................................................... 148, 154 South Australia................................................................................ 140,143,154 Integrity Care (SA)................................................................................................... 155 Jallarah Homes......................................................................................................... 131 Japara.............................................................................................................................. 60 Brighton................................................................................................................... 121 Mitcham................................................................................................................... 122 Oaklands.................................................................................................................. 121 The Homestead.................................................................................................... 125 The Homestead Serviced Apartments.................................................... 135 Trevu House............................................................................................................ 120 Jewish Community Services (JCS) JCS Home & Community Support.......................................... 140,155,158 Julalikari Council Aboriginal Corporation Community Care.................................................................................................. 148 In Home Care............................................................................................... 155,158

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Kalano Community Association...................................................................... 155 Kalyra Communities............................................................................................. 49 Belair Aged Care.................................................................................................. 121 Heights Village..................................................................................................... 135 Help at Home.................................................................................... 140,143,155 James & Jessie Brown Cottages (5 locations)..................................... 135 McLaren Vale Aged Care.................................................................................. 123 Services South East Metro Reg................................................ 140,143,155 The Heights Village............................................................................................ 135 The Terraces at Kalyra....................................................................................... 135 Woodcroft Aged Care........................................................................................ 123 Keith & District Hospital Stirling Lodge........................................................................................................ 131 KinCare.............................................................................................24, 140,143,155 Kingswood Hostel................................................................................................... 122 KompleteCare................................................................................................. 28, 155 Larrakia Nation Aboriginal Corporation Home Care Packages......................................................................................... 149 Home Support Program.................................................................................. 155 Laynhapuy Homelands Aboriginal Corporation Aged Care................................................................................................................ 149 Leahurst........................................................................................................................ 119 Let’s Get Care.................................................................................................... 140,143 LHI Retirement Services LGBTIQ...............................................................................................................................76 Day Therapy Centre............................................................................................ 160 Glynde............................................................................................................. 122,140 Hope Valley................................................................................................... 125,140 Life Care......................................................................................................................... 64 Active......................................................................................................................... 160 Aldinga Beach Court......................................................................................... 122 Aldinga Beach Court ILUs............................................................................... 135 At Home Created by Life Care............................................................ 139,153 Gaynes Park Manor............................................................................................ 122 Glenrose Court...................................................................................................... 119 Glenrose Court ILUs............................................................................................ 135 Hayfield Plains ILUs........................................................................................... 135 Marion Rose ILUs................................................................................................. 135 Murlali Village ILUs............................................................................................ 135 Norman House...................................................................................................... 158 On The Go................................................................................................................ 158 Parkrose Village................................................................................................... 126 Parkrose Village ILUs......................................................................................... 135 Reynella Lodge..................................................................................................... 123 Reynella Village ILUs......................................................................................... 135 Rosehaven ILUs.................................................................................................... 135 Life Without Barriers NT Alice Springs.......................................................................................................... 149 Darwin........................................................................................................... 149, 155 Katherine................................................................................................................. 155 Millner Seniors Activity Centre.................................................................... 158 Life Without Barriers SA........................................................................................ 9 Adelaide............................................................................................... 140,143,155 LingCare.............................................................................................................. 140,155 Lobethal & District Aged Homes Restvale.................................................................................................................... 118 Ltyentye Apurte Arelhe-Inkerrenyekekenhe Apmere Community Care....................................................................................... 149, 155 Lyell McEwin Volunteer Association Northern Respite Care Services................................................................... 155 Mabunji Aboriginal Resource Association Malandari Aged Care Centre.................................................... 146, 155,158

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MACASA Community Services................................................................ 155,158 MacDonnell Regional Council Amoonguna Home Care Service...................................................... 148,153 Areyonga (Utju) Home Care Service.............................................. 148, 153 Finke (Aputula) Home Care Service............................................... 148, 154 Haasts Bluff (Ikuntji) Home Care Service................................... 148, 154 Hermannsburg (Ntaria) Home Care Service............................. 148, 154 Imanpa Home Care Service................................................................ 148, 154 Papunya (Warumpi) Home Care Service.................................... 149, 155 Titjikala Home Care Service............................................................... 149, 156 Magill Lodge Supportive Care.......................................................................... 119 Malabam Health Services Mala’la Aged Care & Community Services............ 146, 149, 155,158 Mampu Maninja-kurlangu Jarlu Patu-ku Aboriginal Corporation Yuendumu Old People’s Program.............................................................. 156 Marthakal Homeland & Resource Centre Health Service....................................................................................................... 149 Matthew Flinders Home...................................................................................... 130 Day Centre..................................................................................................... 158,160 Home Care Packages......................................................................................... 143 Meals on Wheels (SA).............................................................30, 140,143,155 Mid Murray Homes for the Aged Aminya...................................................................................................................... 129 Mighty Oak Group The Oaks at Rosewater..................................................................................... 124 The Oaks on Byron.............................................................................................. 120 The Oaks on Sussex............................................................................................ 120 Minda Home Care Services (MHCS)............................................................... 140,155 Nursing Home....................................................................................................... 121 Mobility............................................................................................................................37 Moonta Health & Aged Care Service............................................................. 128 Mount Barker Council Home Assist............................................................... 155 Moving into a home...................................................................................................61 Mt View Homes......................................................................................................... 129 Multicultural..................................................................................................................77 Murray Mallee Aged Care Group.................................................................. 33 Home Based Care............................................................................ 140,143,155 Seniors Information Technology Programs.......................................... 161 Social Programs................................................................................................... 158 My Aged Care....................................................................................................................8 My Care Solution............................................................................................ 140,155 Naracoorte Home for the Aged Longridge Aged Care........................................................................................ 130 Nganampa Health Council Tjilpiku Pampaku Ngura AC Serv..................................................... 127,156 North Eastern Community Hospital Residential Aged Care Facility..................................................................... 119 Northern Carers Network.................................................................................... 155 Nutrition...........................................................................................................................29 Oakden Green Aged Care..................................................................................... 124 Oakwood Aged Care................................................................................... 48, 124 Olive Grove Aged Care............................................................................... 57, 125 One Care Support Hindmarsh Lodge Supported Residental Facility............................. 120 Orana Aged Care at Home......................................................................... 140,143 Palliative care............................................................................................................. 106 Para Hills Residential Care.................................................................... 67, 125 Pennwood Aged Care Home Care.................................................................................................... 140,155 Village....................................................................................................................... 120 Partners in Culturally Appropriate Care (PICAC)..........................................78

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Personal Guidance in Aged Care............................................ 92, 160, 161 Pintupi Homelands Health Serv Aboriginal Corp (PHHSAC) Kintore Flexible Aged Care Service........................................................... 158 Placement consultants..............................................................................................91 Podiatry Services SA Clinical Services......................................................................................... 155,160 Port Augusta City Council Health Focus Community Services.................................................. 158,160 Positive Care Allied Health & Home Care Services........................................................ 155 Potts Duhring Financial Advisors..................................................... 99, 161 Premier Health Care............................................................................................. 68 The Carlyle on Cross........................................................................................... 126 The Claridge Residential Care...................................................................... 124 The Lexington on Parade................................................................................ 119 Private home care........................................................................................................28 Programmed Health Professionals............................................................ 22 Programmed Care SA & NT....................................................... 155,160, 161 Prompt Care Home Care Packages................................................................. 140 Prospect Residential Care Service.................................................................. 124 Purple House Aged & Disability Care................................................................ 149, 155,158 Mount Liebig Aged Care...................................................................... 149, 155 Quality standards........................................................................................................47 Regis Aged Care...............................................................................................54, 59 Burnside................................................................................................................... 119 Day Respite & Day Therapy Centre Tiwi........................................ 158,160 Home Care Darwin.................................................................................. 149, 156 Kingswood.............................................................................................................. 122 Marleston................................................................................................................ 127 Playford.................................................................................................................... 123 Tiwi............................................................................................................................. 146 Refundable Accommodation Deposit (RAD)..................................................55 Regional Assessment Service (RAS)....................................................................40 Rembrandt Living Home Care.......................................................................................... 140,143,156 Residential Care................................................................................................... 121 Social Groups......................................................................................................... 158 Resident Agreement...................................................................................................67 Respite care.............................................................................................................34, 74 Resthaven.................................................................................................................... 52 Aberfoyle Park...................................................................................................... 122 Agedcare Alternatives...................................................................................... 160 Assistance with Care & Housing Program............................................. 160 Bellevue Heights................................................................................................. 121 Bellevue Heights Independent RLUs....................................................... 135 Craigmore................................................................................................................ 123 Home Care Packages Metropolitan Adelaide...................................... 140 Home Care Packages Regional South Australia....................... 141,143 In Home Support Services Metro Adelaide.......................................... 156 In Home Support Services Regional SA................................................. 156 Leabrook.................................................................................................................. 119 Leabrook Apartments...................................................................................... 135 Lifestyle Choices Plus....................................................................................... 156 Malvern.................................................................................................................... 126 Malvern Independent Retire Living Units............................................ 135 Marion....................................................................................................................... 121 Marion Independent Retire Living Units............................................... 135 Mitcham................................................................................................................... 122 Mount Gambier.................................................................................................... 129 Murray Bridge....................................................................................................... 130 Paradise.................................................................................................................... 119

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Resthaven continued Paradise Independent Retire Living Units............................................ 135 Port Elliot................................................................................................................. 118 Port Elliot Independent Retirement Living Units............................. 135 Respite & Carer Support Services Metro Adelaide........................... 158 Respite & Carer Support Services Regional SA................................... 158 Wellness Services (Exercise, Therapy, Self Management)........... 160 Westbourne Park................................................................................................. 122 RetireAustralia......................................................................................................... 85 Bartonvale Gardens Retirement Village...................................... 124,135 Glengowrie Retirement Village.................................................................. 135 Harwin Retirement Village.................................................................. 125,135 Lincoln Grove Retirement Village.............................................................. 135 Magill Retirement Village.................................................................... 119,135 Scarborough Mews Retirement Village................................................. 135 Spring Grove Retirement Village................................................................ 135 Tea Tree Gardens Retirement Village....................................................... 135 The Laurels Retirement Village................................................................... 135 Torrens Grove Retirement Village.............................................................. 135 Wisteria Grove Retirement Village............................................................ 135 Retirement living.........................................................................................................83 Reverse mortgage.................................................................................................... 101 Riverview Lutheran Rest Home....................................................................... 129 Roper Gulf Regional Council Community Services.............................................................................. 149, 156 Social Support Groups...................................................................................... 158 Rose Terrace Lodge................................................................................................. 126 RSL Care SA Morlancourt........................................................................................................... 123 War Veterans Home........................................................................................... 126 Rural & regional...........................................................................................................76 Rural City of Murray Bridge Lerwin Nursing Home...................................................................................... 130 Community Care Services.............................................................................. 156 SA Ambulance Service......................................................................................... 39 Call Direct................................................................................................................ 161 SA Country Carers Respite & Support Services............................. 156,158 SA Living Solutions Aldridge Court Supported Residential Fac........................................... 126 Salisbury Private Nursing Home..................................................................... 125 Semaphore Supportive Care............................................................................. 124 Senexus............................................................................................................... 94, 161 Senior Helpers Paradise.......................................................................... 23, 156 Seniors Pathway................................................................................ 91, 160, 161 Serbia & Montenegro Community Services............................................. 156 Short Term Restorative Care...................................................................................36 Silver Chain RDNS SA Home Care Services................................................... 140,143,156 Southern Aged Care Placement Services......................... 92, 160, 161 Southern Cross Care (SA, NT & VIC)..................................................... 12 -13 Bellevue Court Residential Care................................................................. 120 Bucklands................................................................................................................ 127 Carmelite Health & Wellness Centre........................................................ 160 Carmelite Residential Care............................................................................ 126 Carmelite Retirement Living........................................................................ 135 Clarence Park......................................................................................................... 135 Coach House Mews............................................................................................ 135 Croydon Park......................................................................................................... 135 Fullarton Residential Care.............................................................................. 126 Glen Woodley Estate......................................................................................... 136 Glenelg North....................................................................................................... 136

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Southern Cross Care (SA, NT & VIC) continued Hawthorn................................................................................................................ 136 Heritage Apartments........................................................................................ 136 Hills/Mallee/Southern Buddy Program................................................. 159 Home Support Service Darwin........................................................ 149, 156 Home Support Services Fleurieu...................................................... 141,156 Home Support Services Metro East................................................ 141,156 Home Support Services Metro North............................................ 141,156 Home Support Services Metro South............................................ 141,156 Home Support Services Metro West.............................................. 141,156 John Paul II Village Residential Care........................................................ 124 Kingswood.............................................................................................................. 136 Labrina Village Residential Care................................................................. 124 Leabrook.................................................................................................................. 136 Magill......................................................................................................................... 136 Marion....................................................................................................................... 136 McAuley Mews..................................................................................................... 136 McCracken Views Residential Care............................................................ 126 Mount Carmel Residential Care.................................................................. 124 Mount Gambier.................................................................................................... 136 Myrtle Cottage..................................................................................................... 159 Nat Solomons........................................................................................................ 136 Northfield................................................................................................................ 136 Norwood.................................................................................................................. 136 O’Grady Court........................................................................................................ 136 Oakfield Lodge Residential Care................................................................. 122 Oakfield Rise Retirement Living................................................................. 136 Oaklands Park....................................................................................................... 136 Oaklands Park Lodge Residential Care.................................................... 121 Onkaparinga Lodge Residential Care...................................................... 123 Payneham............................................................................................................... 136 Pearl Retirement Resort.................................................................................. 136 Pearl Supported Care........................................................................................ 146 Peninsula................................................................................................................. 136 Pine Springs........................................................................................................... 136 Pooraka..................................................................................................................... 136 Prospect................................................................................................................... 136 Riverpoint Retirement Estate...................................................................... 136 Riverside.................................................................................................................. 136 Sandpiper Lodge Residential Care............................................................ 118 Semaphore Park.................................................................................................. 136 Somerton Park..................................................................................................... 136 St Peter’s Close...................................................................................................... 136 The Fairways.......................................................................................................... 136 The Lodge Lourdes Valley Residential Care.......................................... 126 The Philip Kennedy Centre............................................................................ 124 The Philip Kennedy Health & Wellness Centre................................... 160 The Pines & Pines Close................................................................................... 136 The Pines Health & Wellness Centre............................................... 159,160 The Pines Lodge Residential Care.............................................................. 127 The Vines.................................................................................................................. 136 The Waterford Apartments........................................................................... 136 Warradale................................................................................................................ 136 Wattle Grove.......................................................................................................... 136 West Beach Residential Care........................................................................ 120 Willow Fern Cottage.......................................................................................... 159 Special needs groups.................................................................................................76 SSH Connect At Home Services............................................................................ 141,143,156 Day Care Programs............................................................................................. 159 St Basil’s Aegean Village...................................................................................................... 122 Croydon Park......................................................................................................... 123

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St Basil’s continued Plateia Day Respite Program.............................................................. 159,160 St Peters................................................................................................................... 126 St George’s Park Nursing Home....................................................................... 124 St Louis Aged Care.................................................................................................. 21 Home Care - Adelaide & Adelaide Hills.............................. 141,143,156 Home Care - Victor Harbor & Fleurieu Peninsula.................... 141,156 Nursing Home - Parkside................................................................................ 126 on Blyth - Parkside............................................................................................. 136 St Paul’s Lutheran Homes Hahndorf............................................................. 122 Star of the Sea Home for the Aged............................................................. 44 In-Home & Community Care.............................................................. 143,156 Residential & Respite Care Facility............................................................ 128 St Joseph’s House Residential Care Facility.......................................... 130 Sunnydale Supportive Care................................................................................ 124 Support at home..........................................................................................................15 Supported Accommodation & Care Services (SACARE) Clifford House Supportive Care................................................................... 124 Supported living...........................................................................................................81 Supported Residential Facilities...........................................................................80 Sutherland Court Supported Residential Facility.................................. 120 Tailem Bend Community Centre........................................................... 156,159 Tallangatta Health Service Community Care Services.............................................................................. 156 Tangentyere Council Aged & Community Services (TACS)........................................................ 149 Tanunda Lutheran Home....................................................................... 72, 118 Barossa Club................................................................................................ 159,160 Nuriootpa Retirement Living....................................................................... 136 Retirement Living............................................................................................... 136 TeamHEALTH.............................................................................................................. 149 Tend Financial Planning...................................................................... 101, 161 The Rosha Group..................................................................................................... 47 Ashman Grove Residential Aged Care..................................................... 119 Kiandra Residential Aged Care.................................................................... 124 Semaphore Residential Care Centre......................................................... 124 The Salvation Army Aged Care.....................................................................IBC Linsell Lodge Aged Care Facility................................................................. 123 Healthlink Allied Health Services.................................................... 159,160 The Society of Saint Hilarion The House of St Hilarion........................................................................ 120,141 Villa St Hilarion Fulham.................................................................................. 127 Town of Gawler Home Assist Program.............................................. 156,159 Transition Care...............................................................................................................35 Useful phone numbers..............................................................................................11 Umoona Aged Care (Tjilpi Tjuta Kanyini)......................................... 128,143 Uniting Communities.............................................................................................. 7 Aldersgate RAC..................................................................................................... 122 Allied Health Services............................................................................ 159,160 Home Care Packages............................................................................... 141,143 Home Support Program.................................................................................. 156 Kadina Respite Centre...................................................................................... 159 Murray Mudge Aged Care.............................................................................. 120 Port Augusta Respite Centre........................................................................ 159 Port Lincoln Respite Centre........................................................................... 159 Tanunda Respite Centre.................................................................................. 159 U City Retirement Residences...................................................................... 136 UnitingCare Wesley Bowden (UCWB) Carer Support........................................................................................................ 159 Commonwealth Home Support Program............................................. 156 Home Care Packages......................................................................................... 141 UnitingSA..................................................................................................................... 51 Ethnic Link Services........................................................................................... 160

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UnitingSA continued Hawksbury Gardens Aged Care................................................................... 125 Hawksbury Gardens Retirement Village................................................ 136 Home Care.................................................................................................... 141,156 McCutcheon Grove Retirement Village................................................... 136 Neighbourhood Group Home...................................................................... 136 Regency Green Multi Aged Care................................................................. 124 Retirement Living............................................................................................... 136 Seaton Aged Care................................................................................................ 120 St Teresa Aged Care............................................................................................ 120 Wesley House Aged Care................................................................................ 120 Westminster Retirement Village................................................................ 136 Westminster Village Aged Care................................................................... 120 Willason Grove Retirement Living............................................................ 136 Veterans’ support.................................................................................................33, 76 Victoria Daly Regional Council Aged & Disability Services............................................................................. 156 Kalkarindji Daguragu Aged Care Service............................................... 149 Nauiyu Daly River Aged Care Service....................................................... 149 Timber Creek Aged Care Service................................................................. 149 Yarralin Walangeri Aged Care Service..................................................... 149 Vietnamese Women’s Association SA (ViWa) ViWa Home Care Services..................................................................... 156,159 W&L Mobile Aged Care Services Aged Care Services............................................................................................. 156 Waikerie Community Senior Citizens Home Karingal Hostel..................................................................................................... 129 Waiting lists....................................................................................................................57 Walkerville Lodge.................................................................................................... 120 Wami Kata Care Old Folks Home.......................................................................................... 130,143 Warrina Homes Court.......................................................................................................................... 119 Park............................................................................................................................. 119 West Arnhem Regional Council Gunbalanya Community Care........................................................... 148, 154 Kakadu Community Care..................................................................... 148, 155 Minjilang Community Care................................................................ 149, 155 Warruwi Community Care.................................................................. 149, 156 West Daly Regional Council Peppimenarti Aged Care Service.................................................... 149, 155 Thamarrurr Aged Care Service.............................................. 146, 149, 156 Wheatfields................................................................................................................. 121 Whyalla Aged Care Annie Lockwood Court Hostel..................................................................... 132 Copperhouse Court Hostel............................................................................. 132 Kindred Living...................................................................................................... 143 Yeltana Nursing Home..................................................................................... 132 Wynwood Nursing Home.................................................................................... 122 Yellow Door Care............................................................................................ 141,156 Your Aged Care Companion.................................................................. 97, 161 Your Nursing Agency Home Care Services....................................... 141,156

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Useful Tips

If you know the council district or suburb, refer to pages 115-116, then use this as a reference which will direct you to the correct page.

Allity South Australia locations

RESIDENTIAL AGED CARE

Carinya Aged Care 39 Fisher St, Myrtle Bank (08) 8130 6444

Ridgehaven Aged Care Gate 3 Hazel Grove, Ridgehaven (08) 8397 0100

Charles Young Aged Care 53 Austral Tce, Morphettville (08) 8350 3600

Ross Robertson Aged Care 19 Cornhill Rd, Victor Harbor (08) 8551 0600

Hillside Aged Care 177 Longwood St, Heathfield (08) 8339 4815

Smithfield Aged Care 1 Warooka Dr, Smithfield (08) 8254 4700

Holly Aged Care 16–24 Penneys Hill Rd, Hackham (08) 8392 6700

Somerton Park Aged Care 7 Grainger Rd, Somerton Park (08) 8376 3802

Little Para Aged Care 24–28 Wayford St, Elizabeth Vale (08) 8259 9888

Walkerville Aged Care 160 Walkerville Tce, Walkerville (08) 8342 8300

HOLISTIC CARE THAT’S ALL ABOUT YOU. A home where you feel loved, safe and part of a close knit community. Call us today on 08 8300 1700 to book a Centre tour.

Linsell Only 500m from the beach, Marten Lodge Aged Care Centre is ideal for those who enjoy the outdoors. Street, Angle Park SA 5010 2-16 Cardigan Residents have a choice of large light agedcare.salvos.org.au filled single or twin rooms with ensuites. The home is designed to encourage a sense of community for residents, families and staff. Residential Aged Care | their Retirement Living Community Care | Respite Care

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Marten Aged Care 110 Strathfield Tce, Largs North (08) 8248 9555

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