DPS Guide to Aged Care Western Australia 2020 - full version by DPS Publishing

DPS GUIDE TO Western Australia 2020

We’ll guide you to the right choice

Home Care Residential Care Retirement Living

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Trying to make sense of Home Care subsidies can be overwhelming To help we’ve created this simple guide If you find yourself stuck,

Step 1.

Visit your GP to ask for an ACAT referral

call the team at Amana Living.

Or call us and we can request the referral for you.

Leonie and Andrea have helped

(ACAT - Aged Care Assessment Team)

Step 2.

Have your ACAT assessment at home You will be contacted by the ACAT to arrange to visit you and work out the amount of help you may need.

Step 3.

Complete an Income Assessment with DHS Call us on 1300 26 26 26 and we will mail the form to you.

hundreds of people get their entitlements. It’s an obligation-free service. Call us anytime during office hours. Amana Living is the aged care agency for the Anglican diocese of Perth, and has been providing quality care in WA for over 50

Step 4.

Wait for three letters

years.

1. ACAT letter approving your care level.

1300 26 26 26

2. DHS letter with your income assessment. 3. Home Care Package Assignment letter - this may take 6 to 12 months.

Step 5.

Got all the letters? Get moving! You have 56 days to organise your services.

Step 6.

Compare service providers With your letters in hand - call your preferred providers to compare services and costs, and hopefully we’re one of them.

Step 7.

Select a service provider and sign up Your services can start immediately.

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WESTERN AUSTRALIA 2020

From the Managing Editor....................................................................................................................................................................................................................... 2 COTA message.................................................................................................................................................................................................................................................................... 4 How to use the DPS Guide . ..................................................................................................................................................................................................................... 6 Aged care explained.............................................................................................................................................................................................................................................. 8 Useful phone numbers..................................................................................................................................................................................................................................... 8 Support at home....................................................................................................................................................................................................................................................... 12 – Home Care flow chart...........................................................................................................................................................................................................................16 – Commonwealth Home Support Programme (CHSP)............................................................................................................17 – Home Care Package (HCP)..........................................................................................................................................................................................................23 – Community Visitor Scheme......................................................................................................................................................................................................35 – Private home care.........................................................................................................................................................................................................................................35 – Day Therapy Centres...............................................................................................................................................................................................................................38 – Centre Based Care........................................................................................................................................................................................................................................38 – Veterans’ support...........................................................................................................................................................................................................................................39 – Respite at home................................................................................................................................................................................................................................................40 – Transition care......................................................................................................................................................................................................................................................41 – Short Term Restorative Care....................................................................................................................................................................................................42 Mobility........................................................................................................................................................................................................................................................................................ 43 Regional Assessment Service (RAS).................................................................................................................................................................................. 46 Aged Care Assessment Team (ACAT)............................................................................................................................................................................. 47 Aged care homes..................................................................................................................................................................................................................................................... 50 – Residential Aged Care flow chart...................................................................................................................................................................................50 – Cost of residential care .....................................................................................................................................................................................................................59 – Payment options: RAD and DAP. ....................................................................................................................................................................................63 – Applying to aged care homes..............................................................................................................................................................................................64 – Deciding on a home................................................................................................................................................................................................................................64 – Waiting for residential care........................................................................................................................................................................................................65 – Moving into a home................................................................................................................................................................................................................................66 – Daily living in a nursing home.............................................................................................................................................................................................71 – Resident Agreement................................................................................................................................................................................................................................75 – Frequently asked questions......................................................................................................................................................................................................77 – Aged care checklist....................................................................................................................................................................................................................................79 Residential respite................................................................................................................................................................................................................................................ 82 Extra services................................................................................................................................................................................................................................................................... 83 Cultural services........................................................................................................................................................................................................................................................ 84 Special needs groups...................................................................................................................................................................................................................................... 87 Supported living....................................................................................................................................................................................................................................................... 88 Retirement living..................................................................................................................................................................................................................................................... 89 Advocacy................................................................................................................................................................................................................................................................................... 95 Elder abuse........................................................................................................................................................................................................................................................................... 96 Placement consultants................................................................................................................................................................................................................................ 98 Financial advice......................................................................................................................................................................................................................................................103 Estate planning.......................................................................................................................................................................................................................................................109 Dementia..............................................................................................................................................................................................................................................................................111 Parkinson’s. ......................................................................................................................................................................................................................................................................114 Palliative care..............................................................................................................................................................................................................................................................115 Carer support...............................................................................................................................................................................................................................................................117 Directory Lists & Reference Indexes – Directory contents page........................................................................119

Contents

www.Ag edCareGuide.com.au

This section includes all the lists and reference tables to make finding a home or service so much easier: ACAT regions, Council Districts referencing, Suburb & Town, maps, Lists of Aged Care Homes, Retirement Accommodation, Home Care Packages, In Home Care Services, Centre Based Care, Day Therapy Centres, Products & Services.

DPS Guide to Aged Care Western Australia 2020 Printed September 2019 RRP $44, inc GST Managing Editor Margot White margot.white@dps.com.au Chief Executive Officer Michelle Beech

DPS Publishing Pty Ltd ● 1300 186 688 ● 145 South Tce, Adelaide SA 5000 info@dps.com.au ● AgedCareGuide.com.au ● ABN 53 090 793 730 Advertising Distribution Proudly produced sales@dps.com.au distribution@dps.com.au and printed 1300 186 688 1300 186 688 in Australia The factual material contained in this publication has been obtained from information supplied by government departments, industry and organisations, by personal interview and by telephone and correspondence. At the time of going to press the publisher believed that all information submitted for publication was accurate and complete. However, the publisher can take no responsibility for inaccuracies or incomplete information that may have been supplied to them in the course of their enquiries detailed above. The facts published indicate the result of those enquiries and no warranty as to their accuracy can be given. Images within this publication may have been altered from their original format. © Copyright. No part of this publication can be used or reproduced in any format without express permission in writing from The Publisher. ®Aged Care Guide is a registered trademark. ® DPS Guide to Aged Care is a registered trademark.

WESTERN AUSTRALIA 2020

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From the Managing Editor Welcome to the 2020 edition of the DPS Guide to Aged Care Western Australia.

ITALO-AUSTRALIAN WELFARE & CULTURAL CENTRE INC. Celebrating 63 years of Caring for the Community Our services include: ICare Home Care Packages (L1- 4): Italian Specific; CALD & General General Welfare Services Community Visitors Scheme (Home Care: one-to-one) (Residential Care: one-to-one; groups)

For more than 20 years the DPS Guide to Aged Care has provided seniors and their families with essential information about aged care in Australia.

Our print and online publications are an essential tool to help you understand and access aged care services – from home and community care through to residential care accommodation and retirement living options. To help you understand the aged care process even better we have created easy to follow flow charts which visualise your options and the steps to take for home care and residential aged care. The articles in the front half of the book give detailed descriptions of the various aged care services available and discuss any financial and legal issues you need to be aware of, as well who can assist with expert advice around advocacy and placement.

Community Information Seminars School Educational Program: Mainstream Italian Insertion

The directory section at the back provides a comprehensive list of all Australian Government subsidised residential accommodation and approved home care package providers.

Highly Accredited Bilingual Childcare (Italian-English) [0-6 yrs]

An extensive list of retirement living operators and private providers of homes and services are also included.

Cultural Events and Activities including the Annual Italian Festival Justice of the Peace (JP) Signing Centre [by appointment]

You can use the DPS Guide in conjunction with our website – AgedCareGuide.com.au – which provides greater detail on the services offered by individual aged care homes, home care providers, retirement villages, as well as professional services and products. Simply type in the associated ‘DPS Web ID’ number from this book in the space provided on the website to link directly to a chosen home, service or product. Current bed vacancies, as well as home care availability and retirement units for sale or lease, are also listed on the website. The electronic Application Form for residential aged care enables members of DPS to send their application details to multiple facilities.

The Italo-Australian Welfare & Cultural Centre Inc has been a State Peak Organisation for the Italian Community in Western Australia since its inception in 1956. Over the years, it has helped many thousands of people through its charitable fundraising events, including its numerous educational, welfare, child care, cultural and social programs and activities which are offered for the total benefit of both the Italian and Australian Communities.

We take pride in the quality of our services and in the quality of our care Head Office 209 Fitzgerald St, Perth WA 6000 T: 08 9228 2220 F: 08 9228 2221 E: centro@iawcc.org.au 9.00am to 5.00pm (M-F)

Alternatively you may wish to use our newly developed Compare Providers tool to help you find and compare aged care providers that best meet your needs and search criteria in your preferred area, to help with the decision making process. We are also promoting transparency in the sector and open up dialogue between consumers and providers through our feedback platform Care Opinion on Aged Care Guide.

This gives you the opportunity to share positive or negative stories about your aged care experience with a service and for providers to respond to this feedback and address any potential concerns. We would like to wish you all the best as you embark on your journey in locating the home or services to suit your needs. When engaging a service, please advise the aged care home, retirement village, community care provider, or product and service provider that you found their details in the DPS Guide to Aged Care. We welcome any suggestions on information we can provide in the next edition of the DPS Guide to Aged Care or on AgedCareGuide.com.au to further assist in your journey. Simply email margot.white@dps.com.au I look forward to hearing from you.

Margot White – Managing Editor

Be where your heart is. And where the tea is always the way you like it. When you’re looking for more than just housekeeping services, talk to an organisation with over 50 years experience supporting West Australians to keep living in their own homes. When you choose Avivo you’re choosing a team who’ll listen to what matters to you and thinks outside the box to make it happen. We’ll provide flexibility in how you use your package for: Personal and specialised care Finding the right equipment and technology for you Help in and around the home Getting out and about Specialised nursing Sharing a home It’s your life and we work to put in place the people you want who deliver the services you choose.

It starts with a conversation. Call 1300 428 486

Email hello@avivo.org.au or visit our website avivo.org.au West Australian community organisation supporting people to live life

WESTERN AUSTRALIA 2020

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COTA message “At a time when there has been significant negative media coverage about aged care, and a Royal Commission into Quality and Safety in Aged Care, it’s important to be reminded that Australia has one of the best aged care systems in the world. Parts of the media like to focus on the negatives and imply that they are the general rule. They are not. It ignores the fact that every day, thousands of older Australians are receiving quality support to live longer in their own homes or are being cared for in a safe environment by dedicated passionate staff in aged care homes across the country.

COTA message

Those same media consistently refuse to air positive stories about remarkable new developments in aged care happening all over Australia, or even stories about what is being done to address the problems that do exist. I know this first hand, because ABC programs like Four Corners and 7.30 have declined to have me on their exposes because I want to focus on solutions. COTA convinces government to adopt new policies and standards, but those media are not interested. Over the last few years we have seen important changes in aged care. In 2012 the then Labor government announced a 10 year plan to increase Home Care Packages (HCPs) from 60,000 to 140,000. We know now that number is grossly insufficient but at the time it was a quantum shift. As I write the Coalition has increased the 2022/23 target to 157,000 packages, and brought forward 20,000 of them to earlier dates, but many more will be needed to bring waiting times to a reasonable level. I’m confident this will happen. In February 2017 the HCP program underwent ground-breaking change as a result of a

Coalition pledge in the 2015 Budget. HCPs went from being assigned to aged care providers to being under the control of the consumer, the person who uses the package, or their family. The consumer can now negotiate what they want and take the package to any provider they choose and move it if they are not happy. Since then the Minister has legislated to require that providers give consumers much more information about services and prices. In the 2018 Federal Budget the Coalition agreed in principle to a COTA demand that just as HCPs are now allocated to consumers, so will residential care funding be in future. High quality providers who are in demand, with waiting lists, will be able to offer services to new people, which they cannot do now. An Impact Study is underway to plan how and when to do this, but the change will happen soon. More recently we have seen the creation of the Aged Care Quality and Safety Commission which brings the accreditation, complaints and compliance functions together in a “one stop shop”. We now have a single quality framework across residential and all home care and from 1 July 2019 new aged care standards that are much more consumer focused. COTA Australia is the peak national advocacy body for older Australians. We have been the leading advocate for much greater consumer choice and control in aged care. We have had a lot of success and more is on the way. We are now partnering with DPS to improve consumer information and choice about services, and providing opportunity for direct consumer feedback and comment on services. By creating a marketplace for you to choose between providers, and giving you the opportunity to ‘Leave a Review’ of any service or village, DPS is strengthening consumer choice. An independent, unbiased resource such as this DPS Guide, together with the online directory AgedCareGuide.com.au, assists you to make the right aged care choices for your specific circumstances, and help you take greater control of your care.”

Ian Yates AM Chief Executive COTA Australia

WESTERN AUSTRALIA 2020

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How to use the DPS Guide The information featured in the DPS Guide to Aged Care Western Australia 2020 will inform you on a number of considerations when choosing accommodation and care options. The articles up to page 117 will help you become better informed about aged care, community care and retirement living.

How to use the DPS Guide

The DPS Guide also includes a comprehensive directory of residential aged care homes (see pages 126 –142); retirement accommodation (see pages 143 –145); home care packages (see pages 146 –152); and facilities or services specific to your cultural background (see page156 -158).

How do I find what I’m looking for?

There are a number of ways you can use the DPS Guide in order to find aged care homes, retirement accommodation, home care packages, products or services. Name search: If you know the name of the aged care home, retirement village, home care package or product/service, then first use the A-Z Index (pages 165 –168). Find the name listed in alphabetical order and then go to the page number referenced. Each Council District (also known as a Local Government Area or LGA) on the referenced page includes a list of suburbs with homes or villages in each suburb listed in alphabetical order. You will find some retirement accommodation listed within the residential directory where they are co‑located on the same geographical site as the aged care home. Locality search: If you know the Council District, Suburb or Town, then use the cross reference index on page 122 -123. Each of these lists are in alphabetical order and you can then refer to the page referenced. Cultural search: If you are of non-English speaking background, or prefer to find a home or service specific to your cultural needs, refer to the multicultural listings on page156 -158.

Searching for other services …

If you are looking for In Home Care Services, Centre Based Care, Day Therapy Centres or other Products and Services, you can find this in grid form in the directory section (pages 158 –163). Visit AgedCareGuide.com.au for a complete list of services available near you. www.Ag edCareGuide.com.au

DPS GUIDE TO

Name

Western Australia 2020

WESTERN AUSTRALIA 2020 Page

n McDougall Park Aged Care Home n Mertome Village n Mertome Aged Care Home n Mosman ParkAged Care Home n Rockingham Lukes Aged Care Home n StTuohy n Aged Care Home n Windsor Park Aged Care Home

................................................................ 133 .................................................................................................................. 126 ................................................................................................... 144 ..................................................................... 132

....................................................................... 133 ................................................................................ 135

..................................................................................... 135 ..................................................................... 135 Halls Creek People's Church Aged Care Facility .......................................... 139 Harold Hawthorne Community Centre........................................................17 Home & Community Support ........................................................................ 159 Over 55s Village .................................................................................................... 144 Social Activities Centre ...................................................................................... 160 HCA Home .................................................................................................................... 150 Hellenic Community of Western Australia ................................................55 Hellenic Community Aged Care ......................................................................... 133 HenderCare........................................................................................................ 150, 154 Hocart Lodge Aged Centre ................................................................................... 139 Home Care Assistance West Coast Perth.............................................. 150, 154 Home care flow chart.................................................................................................. 16 Home Care Packages ................................................................................................... 23 Home Instead Senior Care Perth ................................................31, 150, 159 Regional Western Australia ....................................................... 151, 154, 159 Home Support Services ............................................................................... 151, 155 Homeless .......................................................................................................................... 87 How to use the DPS Guide ............................................................................................6 Independent Living Centres...................................................................................... 44 Italian Aged Care .............................................................................................................. IAC Day Therapy Centre ..................................................................................... 161 IAC Home Care ....................................................................................................... 151 Villa Terenzio .......................................................................................................... 129 Italian Village Fremantle....................................................................................... 129 Italo-Australian Welfare & Cultural Centre..................................................2 Community Visitors Scheme [CVS] & Expansion Program ............... 162 Emergency Relief Program for the Needy................................................ 162 General Welfare Services.................................................................................. 162 ICare Community Services [HCP Program/In Home Care] ...... 151, 159 Jan Desmond Aged Care Consultant ............................................... 102, 163

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We’ll guide you to the right choice

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Juniper Annesley Bethavon Bethshan Boronia Court Carramar (Juniper) Carramar Village in Morley Charles Jenkins Transition Care Chrystal Gardens Chrystal Halliday Chrystal Halliday Serviced Units Chrystal Halliday Village CHSP Program City of Bayswater Hostel (Juniper) Cygnet Elimatta Elimatta Retirement Living Ella Williams Euroka Gerdewoonem Guwardi Ngadu Hakea Cottage Respite Hayloft Hillcrest Hilltop Home Care Home Care Wheatbelt John Bryant Korumup Kununurra Community Care Marlgu Village Ngamang Bawoona Noranda Village (Juniper) Numbala Nunga Pilgrim Pilgrim Village Riverslea

Home Care Residential Care Retirement Living

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IBC 128 141 140 144 126 144 128 144 134 134 145 159 126 128 134 145 126 145 142 138 160 130 139 128 151, 155 155 136 137 155, 160 142 138 145 138 129 145 134

Name

Page

RoseMount Rowethorpe

145 145 161 145 Salisbury Retreat (Juniper) Sarah Hardey 126 St Andrews 133 St David's 134 St David's Serviced Units 134 St David's Village 145 Sutton Community Centre 160 The Residency 141 Trinity 128 Kimberley Residential Aged Care ........................................................ 70, 132 KinCare ............................................................................................ 21, 151, 155, 159 Nursing .................................................................................................................... 162 Let's Get Care .................................................................................................... 151, 155 LGBTIQ ............................................................................................................................... 87 Life Without Barriers Kimberley/Goldfields ................................................. 155 Little Sisters of the Poor WA ........................................................................................ Glendalough Home for the Aged ................................................................. 133 Manoah House........................................................................................................... 130 Masonic Care WA............................................................................................................... Howard Solomon Residential Estate .......................................................... 128 Maurice Zeffert Home .................................................................................................... Maurice Zeffert ..................................................................................................... 133 Meath Care........................................................................................................................... Como.......................................................................................................................... 133 Dr Mary Surveyor Centre .................................................................................. 130 Melville Cares Home Support ............................................................................. 151 Mercy Health ....................................................................................................... 68-69 Edgewater Mercy Hostel .................................................................................. 130 Edgewater Mercy Villas Retirement Living.............................................. 145 Mercyville Hostel ................................................................................................. 130 Place Lathlain ........................................................................................................ 135 Place Mandurah ................................................................................................... 140 Place Mont Clare .................................................................................................. 129 Villa Maria Hostel................................................................................................. 131 Villa Maria Retirement Living ........................................................................ 145 MercyCare......................................................................................................................54 Davis House ............................................................................................................ 160 McAuley House Social Centre ......................................................................... 160 Mercy Village Wembley .................................................................................... 145 MercyCare Community & Home Support Serv ................. 151, 155, 159 MercyCare Community Nursing .................................................................... 163 MercyCare Residential AC Wembley (Catherine McAuley) ............... 128 MercyCare Residential Aged Care Joondalup ......................................... 130 MercyCare Residential Aged Care Kelmscott .......................................... 126 MercyCare Residential Aged Care Maddington ..................................... 130 MercyCare Residential Aged Care Rockingham..................................... 132 Midland Nursing Home .............................................................................. 71, 135 Mindfulways ................................................................................................................98 Aged Care Placement & Social Work Serv ................................................ 162 Mobility ............................................................................................................................ 43 Mount La Verna Retirement Village ......................................................................... St Francis Hostel ................................................................................................... 134 Moving into a home .................................................................................................... 66 Multicultural................................................................................................................... 84 My Aged Care.................................................................................................................. 10 MYVISTA..........................................................................................................................85 Aged Care ................................................................................................................ 133 Home Care..................................................................................................... 151, 159 Village ....................................................................................................................... 145 Narrogin Cottage Homes....................................................................................... 141 Nazareth Care.......................................................................................................... 32D House Geraldton .................................................................................................. 139 Ngaanyatjarra Health Service..................................................................................... Kungkarrangkalpa Aged Care Facility ........................................................ 141 Community Care Services ................................................................................ 155 Rowethorpe Day Therapy Services

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Useful Tips

If you cannot find the name of the facility or service but do know the name of the organisation or company, then you may find it listed there. • eg Birralee is actually named Brightwater Birralee and listed under Brightwater on page 150. If you know the council district or suburb, refer to pages 106-107, then use this as a reference which will direct you to the correct page.

Name

124

167 Page

Ngangganawili Aboriginal Health Service ........................................................... Wiluna Aged Care Services .............................................................................. 155 Opal Aged Care .......................................................................................5, 64D, OBC Alfred Cove .............................................................................................................. 131 Armadale ................................................................................................................. 126 Bunbury Gardens ................................................................................................. 138 Carine ........................................................................................................................ 133 Geraldton................................................................................................................. 139 Melville ..................................................................................................................... 131 Murdoch ................................................................................................................... 131 Murray River........................................................................................................... 140 Oryx Communities.................................................................................48-49, 65D The Queenslea....................................................................................................... 129 The Richardson ..................................................................................................... 132 Palliative care .............................................................................................................. 115 Parkinson's ................................................................................................................... 114 Parkinson's WA ........................................................................................................ 114 Nurse Specialists .................................................................................................. 162 Partners in Culturally Appropriate Care (PICAC) .............................................. 86 Peel Community Care ............................................................................................. 155 Placement consultants ............................................................................................... 98 Private home care......................................................................................................... 35 Public Trustee WA .......................................................................................... 96, 162 Give2Good Foundation ..................................................................................... 162 WA Will Bank ......................................................................................................... 162 Quality standards ......................................................................................................... 55 Quambie Park Waroona ................................................................................................. Pam Corker House ............................................................................................... 142 Quambie Home Care Services ........................................................................ 155 RAAFA..................................................................................................................................... Alice Ross-King Care Centre ............................................................................ 131 Gordon Lodge ........................................................................................................ 131 Karri and Tuart Lodge ........................................................................................ 136 McNamara Lodge ................................................................................................ 140 Vivian Bullwinkel Lodge ................................................................................... 136 Refundable Accommodation Deposit (RAD) ..................................................... 63 Regents Garden Group ..........................................................................................92 Bungalows Aubin Grove ................................................................................... 145 Bungalows Lake Joondalup ............................................................................ 145 Four Seasons Booragoon.................................................................................. 131 Residential Care Aubin Grove ......................................................................... 129 Residential Care Bateman ............................................................................... 131 Residential Resort Lake Joondalup ............................................................. 136 Scarborough Condocare ................................................................................... 134 Regis Aged Care ................................................................................................ 51, 57 Bunbury ................................................................................................................... 138 Como.......................................................................................................................... 133 Embleton ................................................................................................................. 126 Greenmount ........................................................................................................... 132 Hollywood Day Therapy Centre ..................................................................... 161 Hollywood Village (Centennial Close) ........................................................ 145 Nedlands.................................................................................................................. 132 North Fremantle................................................................................................... 129 Port Coogee ............................................................................................................ 129 Weston...................................................................................................................... 132 Woodlands .............................................................................................................. 134 Regional Assessment Service (RAS) ...................................................................... 46 Relacs ..........................................................................................................99, 107, 162 Placement Consultants ..................................................................................... 163 Residency by Dillons ....................................................................................................... Mount Lawley ....................................................................................................... 134 Dillons Narrogin ................................................................................................... 141 Resident Agreement .................................................................................................... 75 Respite care ............................................................................................................. 40, 82 Retirees WA ..................................................................................................................91 Anstruther Village ............................................................................................... 145 Barnes Village ........................................................................................................ 145 Beryl Village ........................................................................................................... 145 Camberwell Village............................................................................................. 145 Campion Village ................................................................................................... 145 Chessell Village ..................................................................................................... 145 Crocker Village ....................................................................................................... 145 Fern Village ............................................................................................................. 145 Francisco Village ................................................................................................... 145 Joseph Banks Aged Care Facility ................................................................... 128 Joseph Banks Estate Retirement Village................................................... 145 Keals Village ........................................................................................................... 145 Mills Village ............................................................................................................ 145 Moore Village......................................................................................................... 145 Royal Palm Village ............................................................................................... 145 Skewes Village....................................................................................................... 145

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WESTERN AUSTRALIA 2020

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Council (LGA*) Maps

These maps provide you with a geographical reference to the Council areas in Western Australia.

Metro

Cultural Group ATSI ATSI

n n n n n n n n n n n n n n n n n n n n n n n n n

Abbreviations See page 120

Broome 1300 669 189 17030 Carlisle 9472 9488 16771

Cultural Group Chinese Croatian Croatian

Aged Care Home Name Regents Garden Res Care Bateman

Dutch

Fair Haven Home

Kununurra 1300 313 000 20367

Dutch

Manoah House

Juniper Guwardi Ngadu

Fitzroy Crossing 1300 313 000 17028

ATSI

Juniper Marlgu Village

ATSI

Juniper Ngamang Bawoona

ATSI

Juniper Numbala Nunga

ATSI

Kungkarrangkalpa Aged Care

ATSI ATSI Bosnian

Wyndham 1300 313 000 17011 Derby 1300 313 000 17070

PHONE DPS Web ID (08) Bateman 0433 387 760 16855

MYVISTA Aged Care Villa Dalmacia Aged Care Facility

Halls Creek 9168 6524 16992

CALD

Balcatta 1800 698 478 16676 Spearwood 9418 5222 16763 Armadale 9399 7173 16990 Martin 9398 5031 17009

European

Italian Village Fremantle

White Gum Valley 9430 8111 16998

European

Narrogin Cottage Homes

Narrogin 9881 1677 16991

Fmr Yugoslavian MYVISTA Aged Care

Balcatta 1800 698 478 16676

Derby 1300 313 000 16639

Italian

Aegis St Michael's

North Perth 9227 2900 16770

Ngaanyatjarra-Giles 8955 8068 17224

Italian

Hall & Prior Leighton Aged Care Home

West Perth 9328 9355 16631

Meekatharra Low Care Hostel

Meekatharra 9981 0600 17067

Yaandina Aged Care Centre

Roebourne 9182 1365 16706

MYVISTA Aged Care

Balcatta 1800 698 478 16676

Braemar Cooinda

Willagee 6279 3636 20751

Italian Italian Italian

MYVISTA Aged Care

Balcatta 1800 698 478 16676

Villa Dalmacia Aged Care Facility

Spearwood 9418 5222 16763

Villa Terenzio

Marangaroo 9247 0888 16656

Jewish

Maurice Zeffert

LGBTIQ

Hall & Prior Tuohy Aged Care Home

Dianella 9375 4600 17018

Braemar House

East Fremantle 6279 3636 16694

CALD

Braemar Village

Willagee 6279 3636 17159

Macedonian Aegis St Michael's

North Perth 9227 2900 16770

CALD

CraigCare Albany

Yakamia 9844 5700 16885

Macedonian Hall & Prior Leighton Aged Care Home

West Perth 9328 9355 16631

CALD CALD CALD CALD

Hellenic Community Aged Care

Dianella 9376 5830 16774

MYVISTA Aged Care

Balcatta 1800 698 478 16676

Opal Carine

Carine 9378 5500 21254

Ritcher Lodge

CALD

Seaforth Gardens Aged Care Facility

Chinese

Hall & Prior Concorde AC Home

Bayswater 9272 8733 17058 Gosnells 9398 2116 17165 South Perth 9367 7559 16686

Midland 9274 1756 16766

Macedonian MYVISTA Aged Care

Balcatta 1800 698 478 16676

Montenegro MYVISTA Aged Care NESB Polish

Balcatta 1800 698 478 16676

Hellenic Community Aged Care Residency by Dillons Mount Lawley

Portuguese Villa Dalmacia Aged Care Facility Serbian

Dianella 9376 5830 16774 Mount Lawley 9271 5674 16697 Spearwood 9418 5222 16763

MYVISTA Aged Care

Balcatta 1800 698 478 16676

Culturally appropriate Home Care Packages Table of Home Care Package (HCP) providers offering culturally appropriate services

n n n n n n n n n n n n n n n n n n n

Germanus Kent Hse Southern Cross Care Hall & Prior Windsor Park AC Home Halls Creek People's Church Aged Care Juniper Gerdewoonem

CALD

Regional

PHONE Aged Care Home DPS Web ID (08) Name Amana Living Kalgoorlie Edward Collick Hme Kalgoorlie 1300 050 938 16787

ATSI ATSI ATSI

n n

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The following table is a guide only. The information should not be interpreted that these homes are exclusive to the noted cultural group nor the only homes that offer quality services to these cultural groups. All aged care homes should care for all people regardless of sexuality, race or religious characteristics. The homes listed below have specifically indicated to DPS that they have specific training, expertise, funding or heightened understanding of the special needs of the cultural group.

ATSI

WESTERN AUSTRALIA 2020

156

Culturally appropriate Aged Care Homes Table of aged care homes/residential care facilities offering culturally appropriate services

The following table is a guide only. The information should not be interpreted that these Home Care Packages are exclusive to the noted

cultural group nor the only packages that offer quality services to these cultural groups. All Home Care Packages are tailored to care for all

people regardless of sexuality, race or religious characteristics. The service providers of these Home Care Packages, listed below, have specifically indicated to DPS that they have specific training, expertise, funding or heightened understanding of the special needs of the cultural group.

*Local Government Area

Cultural Group African

Service Provider Comfort Keepers Perth - South of the River

9315 2200

DPS Web ID 19580

Cultural Group ATSI

Service Provider Enrich Living Services WA Metro

Arabic

Comfort Keepers Perth - South of the River

9315 2200

19580

ATSI

Hamersley Community Aged Care

Asian

Chung Wah Home Care Packages

9328 3988

17754

ATSI

Home Care, Southern Plus

1300 000 161 17729

Asian

Triple A Care Home Care Packages

9328 3435

17782

ATSI

Juniper Home Care

1300 313 000 18080

Asian

Umbrella Multicultural At Home Care

9275 4411

21464

ATSI

Juniper Kununurra Community Care

1300 313 000 17750

ATSI

Bethanie Community Care Mid West

131 151

18421

ATSI

Life Without Barriers Kimberley/Goldfields

ATSI

Cockburn Care Home Care Packages

9411 3780

17735

ATSI

Ngaanyatjarra Health Community Care Services

PHONE (08)

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background

PHONE DPS (08) Web ID 1300 202 003 17723

9250 0400

9194 5400

17038

38382

0439 227 618 19624

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Aged care explained

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Aged care explained Whether you need support to remain living independently at home, or are looking for alternative accommodation, it is important to know what is available to you. What is aged care?

Aged care is a term most easily understood as being nursing homes and home care. It may also refer to community services, specific geriatric health care and community centres. Below you will find a brief description of what care options might be available to you, which will direct you to the different sections of the DPS Guide for more detail.

Support at home

If you want to stay in your own home but need assistance to continue living independently, there are numerous services available, both Government and privately funded, to help you manage better at home. You can choose to pay for help at home yourself or you can get support through Government funded programs such as the Commonwealth Home Support Programme (CHSP) or the Home Care Packages (HCP) program.

Useful Phone Numbers Advocare......................................................................................................................... 08 9479 7566 Country Callers. ................................................................................................... 1800 655 566

Aged Care Quality and Safety Commission..................... 1800 951 822 Carers Australia....................................................................................................... 1800 242 636

Carers WA. ..................................................................................................................... 1300 227 377 Centrelink - Disability, Sickness & Carers Line............................... 13 27 17

Centrelink - Older Australians Line.............................................................. 13 23 00

Commonwealth Respite and Carelink Centres........... 1800 052 222

COTA (WA).................................................................................................................... 08 9472 0104

Dementia Support Australia................................................................. 1800 699 799 Department of Human Services..................................................................... 13 24 68

Department of Veterans’ Affairs...................................................................... 13 32 54 Country Callers...............................................................................1800 555 254

Ethnic Communities Council of WA........................................... 08 9227 5322

Independent Living Centre.................................................................... 1300 885 886

Legal Aid WA Helpline.................................................................................. 1300 650 579 Medicare......................................................................................................................................... 13 20 11

My Aged Care........................................................................................................... 1800 200 422 National Carer Gateway.............................................................................. 1800 422 737 National Continence Helpline............................................................ 1800 330 066 National Dementia Helpline................................................................. 1800 100 500 Office of the Public Advocate............................................................. 1300 858 455

Older People’s Rights Service.............................................................. 08 9440 1663 Older Person’s Advocacy Network (OPAN)....................... 1800 700 600

Public Trustee........................................................................................................... 1300 746 212 Seniors Card (WA)............................................................................................... 08 6551 8800 Country Callers. ................................................................................................... 1800 671 233 State Administrative Tribunal.............................................................. 1300 306 017

Aged Care Navigators We are trialling a number of programs across the Perth Metropolitan Region to help you understand and navigate Aged Care Services.

Call 1300 025 298 to find a Navigator

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Home care products and services range from assistance with daily chores and personal care to providing meals, transport assistance and home maintenance. Basic assistance is offered through the CHSP. See page 17 for information about how the CHSP may be able to assist you. If your needs exceed the level of support offered though this program, then a Home Care Package can offer higher intensity support to help you stay at home. There are four types of packages delivering different levels of care. Find out more about HCPs on page 23. All Government funded services are listed in this DPS Guide as well as a wide range of private services.

Respite care

Respite care offers the opportunity for both you and your carer to take a break for a few hours, a day, a night or a few weeks. Respite care is provided by residential aged care homes and community care services in your own home, and is available under the Commonwealth Home Support Programme (CHSP). See page 40 for more information about home and community respite care or page 82 for residential respite.

Aged care explained

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Aged care explained

Residential aged care

If you are no longer able to remain living independently at home, moving into residential aged care can ensure quality of life and comfort. Other names for residential aged care include aged care home, nursing home and aged care facility. These are all subsidised by the Australian Government. Entry into a Government funded residential aged care home requires an assessment by an Aged Care Assessment Team (ACAT). See page 51 for information about residential aged care, how to access and what you may need to pay. There are also a number of non Government funded residential aged care homes, often referred to as supported and assisted living complexes. See page 88 for more information.

Retirement living

Retirement villages are not nursing homes. They are clusters of villas, units or apartments, and you will need a reasonable level of independence to move into a retirement setting. Generally, the land is owned by the operator and residents enter into a lease type arrangement so that they can live there for as long as they choose to do so. Some villages may offer units to be purchased on a freehold basis. See page 89 for advice on retirement accommodation.

My Aged Care

My Aged Care My Aged Care is a Government operated website and contact centre for people who would like Government support to access in home support, community or residential care. The service can help you find information about subsidised aged care options including the different types of Government funded services available, eligibility for those services and the associated costs. To receive assistance you, a family member, carer or client representative can register your details with My Aged Care and you will need to be assessed to access any Government subsidised services. My Aged Care then assigns you with an Aged Care user ID and keeps a central client record which includes your assessed needs and the Government funded care services being provided. Visit myagedcare.gov.au or call 1800 200 422 for more information.

Referral code

Once youâ&#x20AC;&#x2122;ve been assessed and found eligible for services, you should be given a referral code. The service provider of your choice will need this referral code to access your information and manage the referral.

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The referral code is a five digit number, linked to the type of service you are eligible to access. If you need the support of multiple services, you will need multiple referral codes, one for each service.

My Aged Care

If you are not given a referral code make sure you ask for one so you can discuss your needs with your preferred service provider. If you have been found eligible for a Home Care Package there may be a wait time before a suitable package becomes available. In the meantime you may be allocated an interim package at a lower level or choose to self-fund supports. You will receive a letter from My Aged Care to advise you when you have been allocated an available package. To assist you in your search an independent information source like the DPS Guide to Aged Care publications and the linked AgedCareGuide.com.au website can help. These resources give a comprehensive overview of all care options and care providers available. Through our online Care Opinion an AgedCareGuide tool you can read stories from other consumers about their experience with specific providers to assist with your decision making.

50 CELEBRATING

for the community, by the community

YEARS OF CARING

RESIDENTIAL CARE

INDEPENDENT LIVING

• Flexible aged care plans that can adapt to your changing needs

• Options to suit your lifestyle

• Dementia Care

• Freshly prepared meals

• Palliative Care

• Cleaning and a range of other services

HOME SERVICES

RESPITE SERVICES

• Personal care and companionship

• Short or long term stays in one of our respite facilities

• Assisting with shopping and meal preparation • Dementia support and medication prompting

• Daily activities, a range of nursing care options and home style meals prepared on site

• Exercise and activity programs

• Visit our Day Club a day or two a week

• Access to social activities

Coolibah Care offers you the care you deserve in the community you love!

Call our professional and experienced Customer Service Team on 08 9535 0300 or visit www.coolibah.org.au WE ARE HERE TO HELP YOU EVERY STEP OF THE WAY info@coolibah.org.au | Office Hours – 9am to 4pm Monday to Friday, excludes public holidays

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Support at home To help you live independently in your own home and community for as long as possible, there are many home care products and services available. Depending on your personal situation and the level of assistance you require, you may be entitled to in home support or a Home Care Package. After a hospital stay, the Transition Care Program might be able to assist in your recovery and to return home. Or you may need to access respite care to give your carer a short break from the caring role.

In home support

Support at home

To assist with your care needs is a Government priority, so you can continue living in the comfort of your own home where possible. Home care products and services range from assistance with daily chores to personal care, providing meals, transport assistance and equipment. The Government continues to significantly increase support for home and community based aged care with particular integrated packages available. Private businesses also offer home care services.

Consumer Directed Care

Consumer Directed Care (CDC) gives you and your carers greater say about the types of care services you receive and the delivery of those services. All Home Care Packages are delivered on a CDC basis and the funding for a package is allocated directly to you instead of to the provider. Providers are required to work in partnership with you to create a package of services that meets your goals and needs, and gives you the information you require to allow you to: Choose the provider best suited to you and change provider if necessary Allow you to control the types of care you access, how it is delivered and who provides that care Set your goals regarding being independent for as long as possible, remaining healthy, or returning home after a hospital stay Determine how much involvement you want in managing your package Get ongoing monitoring and formal reviews by your provider to ensure your package continues to meet your needs Have greater transparency on how your package is funded and the funds are spent through the Care Recipient Agreement

Live life the way you want Quality care that’s personalised to suit your lifestyle, needs and goals. At Baptistcare, we understand no two people are the same. That’s why we take the time to get to know you and how you want to live your life. Whether you are looking for residential care accommodation, services to support you to live independently at home, or relaxed and convenient retirement living – we can help. Choose from a range of locations in WA: Perth metro

Regional WA

• • • • •

• • • • • •

Byford Gwelup Mundaring Rockingham Salter Point

Albany Brookton Busselton Kellerberrin Manjimup Margaret River

HOME CARE SERVICES We are an approved provider of Home Care Packages (HCP) and Veterans Home Care (VHC). Our flexible, tailored home care services help you maintain your independence at home and stay connected to your community.

RESIDENTIAL CARE Our quality aged care is provided by 24-hour care staff, nursing and allied health professionals, including specialised dementia support.

RETIREMENT LIVING Enjoy close-knit communities, convenient locations and a relaxed lifestyle at a Baptistcare retirement village.

1300 660 640 | baptistcare.com.au

At Aegis, we care like family.

Aegis offers superior aged care and insists on the highest professional standards and the very best in facilities and design. However, above all, itâ&#x20AC;&#x2122;s our people who make the difference. Our carers are chosen for their compassion and empathy for the people in their care. Welcome to Aegis Aged Care, a new home where we care for you like family.

Making everyday lives happier Aegis continues the tradition of providing our residents with an environment that is as comfortable as possible. We deliver the kind of care that will help your loved ones live active, healthy, and stimulating lives irrespective of their stage in life. Our wholistic approach to quality of life covers worldclass dining, unmatched recreational activities, and health therapies. The Aegis

approach is to nourish the mind, body, and soul. Being part of this vibrant community means thereâ&#x20AC;&#x2122;s always something to look forward to every day. There are friends to be made, family to enjoy, and a social and entertainment calendar packed with stimulating possibilities. The Aegis Group, owned by two families with a commitment to providing the

highest standards of quality and service, was founded in 1983 and has grown to be the biggest aged care provider in Western Australia. The modern purpose-built architecture offers residents with space, privacy, and all the comforts of home. You and your loved ones deserve the peace of mind only Aegis Aged Care can bring. At Aegis Aged Care, we care like family.

To enquire about an Aegis residence or to book a tour, please call Admissions on (08) 6254 8211 or visit aegiscare.com.au 90 Goodwood Parade, Burswood, WA, 6100.

Suburb

Facility Name

Address

Telephone

Page

Bassendean

Aegis Bassendean

27 Hamilton Street

(08) 9279 4258

126

Bayswater

Aegis Ascot

29 Neville Street

(08) 6279 1500

126

Busselton

Aegis Ellenvale

Cnr Broadwater Blvd & Bell Drive

(08) 9788 6400

138

Canning Vale

Aegis Amherst

75 Amherst Road

(08) 6154 8300

128, 130

Claremont

Aegis Alfred Carson

30 Bay Road

(08) 9230 6500

129

Como

Aegis Balmoral

29 Gardner Street

(08) 9367 7333

133

Ellenbrook

Aegis Hermitage

5 Cottage Close

(08) 9297 0222

135

Ellenbrook

Aegis The Pines

167 Ponte Vecchio Boulevard

(08) 9297 9100

135

Hamilton Hill

Aegis Carrington

27 Ivermey Road

(08) 6310 3333

129

Highgate

Aegis Lincoln Park

21 Wright Street

(08) 9328 4162

136

Hilton

Aegis Hilton Park

19 Laidlaw Street

(08) 9314 0500

129

Innaloo

Aegis Shawford

8 Twyford Place

(08) 9244 8477

134

Kingsley

Aegis Woodlake

42 Woodlake Retreat

(08) 9408 2200

130

Kwinana

Aegis Banksia Park

20 Bright Road

(08) 9419 1244

131

Mandurah

Aegis Greenfields

95 Lakes Road

(08) 9535 0700

140

Melville

Aegis Melville

1 French Road

(08) 9330 1911

131

Mindarie

Aegis Anchorage

340 Anchorage Drive North

(08) 9400 1000

136

Mt Claremont

Aegis Montgomery House

1 Heritage Lane

(08) 9314 0614

128, 132

Mt Lawley

Aegis Sandstrom

44 Whatley Crescent

(08) 9271 5232

134, 136

North Perth

Aegis St Michael’s

53 Wasley Street

(08) 9227 2900

136

Orelia

Aegis Orelia

14 Burke Place

(08) 9419 1224

131

Redcliffe

Aegis Karalee

68 Lyall Street

(08) 9277 1099

126

Redcliffe

Aegis Lakeside

33 Stanton Street

(08) 9277 1099

126

Redcliffe

Aegis Parkview

6 Drummond Street

(08) 9262 9100

126

Shoalwater

Aegis Shoalwater

72 Fourth Avenue

(08) 9527 3016

133

Spearwood

Aegis Amberley

30 Mell Road

(08) 9494 5900

129

Yokine

Aegis Stirling

32 Spencer Avenue

(08) 9375 0800

134

Home Care flow chart

You may be placed on a waitlist until a package becomes available

Government subsidised care

At anytime! You Your family or carer

Placement consultant Contact My Aged Care 1800 200 422

Social worker Case manager Hospital discharge planner These professionals know the system really well and their help can make your search much easier. Other useful people:

More complex care

Entry level

ACAT

RAS

Local council

CENTRE BASED CARE

TRANSPORT

1, 2, 3, 4

Find a provider

DAY THERAPY CARE

HOME MAINTENANCE

Select any provider

Choose your preferred approved provider

SHOPPING

MEALS

Case manager, advisor or placement consultant

HCP

CHSP

Veterans' Affairs

In urgent cases you may be able to access care before a RAS assessment

Consult your DPS Guide to Aged Care for a list of choices for any of these options or visit AgedCareGuide.com.au

Financial advisor Health fund

self-funded home care

You can find someone to help you: Aged care advisor

RESPITE

MEDICATION

SUPERVISION

SHOWER

PERSONAL HYGIENE

DRESSING

WOUND CARE

ALLIED HEALTH

ACAT Aged Care Assessment Team CHSP Commonwealth Home Support Programme HCP Home Care Packages RAS Regional Assessment Service

TRANSITION CARE

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Commonwealth Home Support Programme (CHSP)

The CHSP combines four Government funded home support programs into one streamlined and simplified program. They are:

Home and Community Care (HACC) program; National Respite for Carer Program (NRCP); Day Therapy Centres (DTC) program; and the Assistance with Care and Housing for the Aged (ACHA) program. To determine if the CHSP is the right program for you, you will need to be assessed by a Regional Assessment Service (RAS). See page 46 for more information. If you have more complex needs, a Home Care Package may be a better option. You can access similar services to the CHSP, coordinated and tailored to meet your specific needs (see page 23 for more details). Contact My Aged Care on 1800 200 422 to find out how you can arrange a home support assessment.

CHSP

If you want to stay in your own home, but need some help with daily tasks or require entry level care, the CHSP may be able to help.

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Commonwealth Home Support Programme

What is CHSP?

Subsidised by the Australian Government, CHSP is an entry level home help program if you are mostly – but not completely – able to live and cope on your own, and don’t yet need higher levels of support at home. The program can also help your carer. If your carer needs to attend to everyday activities, the CHSP can arrange for someone to help you while they are away.

What types of services are provided?

CHSP services provided in the community may include:

Social support – social activities in a community-based group setting Transport – help to get out and about for shopping or appointments Services provided at home may include:

Domestic assistance – household jobs such as cleaning, clothes washing and ironing

Personal care – help with bathing, showering, dressing, or toileting Home maintenance – minor general repair and care of your house or yard, for example, changing light bulbs or replacing tap washers

Home modification – minor installation of safety aids such as alarms, ramps and support rails in your home

Nursing care – a qualified nurse comes to your home and may, for example, dress a wound or provide continence advice

Some CHSP services can be provided either at a community centre or in your home such as: Food services – If you are finding it difficult to prepare meals, services may include providing meals at a community centre, helping with shopping for food, preparing and storing food in your home, and delivering meals to your home. Allied Health support services – If you have particular health problems, for example with speech or walking, or need help with ongoing problems resulting from an accident or illness, you may be able to access allied health services. They include services such as physiotherapy, podiatry, speech therapy, occupational therapy and advice from a dietitian.

Who is CHSP for?

If you are 65 years or older, or 50 years or older and identify as an Aboriginal and/or Torres Strait Islander person, are still living at home and need help to continue living independently, you or your carer could apply for home help services under the CHSP by contacting the My Aged Care contact centre on 1800 200 422.

Am I eligible?

You will need a home support assessment to determine exactly what help you need at home. The assessment will be done by a representative of the Regional Assessment Service (RAS).

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Packages and programmes supported include: HCP, CHSP, HACC, NDIS and Fee for Service

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A local RAS assessor will look at your ability to cope with various activities in your daily living. Together you will be able to work out what sort of help and how much you need, and what it might cost. Call My Aged Care on 1800 200 422 to arrange an assessment by your local RAS. See page 46 for more details about RAS.

CHSP

Urgent needs

If you’re in a situation where you have an urgent need for home support services and your safety would be at risk if those needs are not immediately met, it may be possible to receive CHSP services before you have been assessed by a RAS. This only happens in exceptional circumstances and is only for a limited time until an assessment can be organised to determine long term care options. Services generally considered to relieve an urgent need for care include nursing, personal care, meals and transport. It will depend on your personal circumstances whether you’ll be able to receive interim services before an assessment. Call the My Aged Care contact centre on 1800 200 422 to find out more.

Who pays for CHSP services?

CHSP is subsidised by the Government however there generally is still a fee for each service. You are encouraged to contribute towards the cost of your care if you are able to do so.

C O M PA R E CHOOSE C O N TA C T Compare, choose and contact 5,000+ nursing homes, retirement villages and home care providers. Dynamic mapping helps you search your suburb or council area for the care you need. Unlock free member benefits including: • Create and save multiple application forms • Apply to numerous nursing homes using the one application • Track your progress via the application and enquiry history

AgedCareGuide.com.au

AUSTRALIA’S #1 AGED CARE WEBSITE

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The amount you contribute depends on the type and number of services you require and can differ from one service provider to the next. Some organisations may charge a set fee for their services, while others may ask for a voluntary donation, charge a membership or subscription fee.

If you are receiving multiple services from one or more service providers and these services overlap, it may be possible to ‘bundle’ the cost for these services. For example, you may receive social support at a community centre and receive a meal there as well. In that case you may not need to pay for the individual services and the cost for the combined services could be ‘bundled’. To find out specific costs you should contact your service provider.

CHSP

How much you pay is discussed and agreed upon between you and your service provider. The rate is set before you begin receiving the relevant services.

Pre-1 July 2015 HACC, NRCP, DTC and ACHA clients

If you accessed Home And Community Care (HACC), National Respite for Carers Programme (NRCP), Day Therapy Centres (DTC) or Assistance with Care and Housing for the Aged (ACHA) prior to 1 July 2015, you may retain access to these services or equivalent CHSP services until other suitable services become available, or until the service is no longer required. You can find CHSP funded services starting on page 158 of the directory section or online on AgedCareGuide.com.au .

Get more from your in-home care Our quality services combined with our expert local team, will help you access the best in-home care. Our Services include:

9 Housekeeping, laundry, shop by list 9 Social activities, transportation and companionship 9 Personal care, medication reminders & meal preparation

Why KinCare?

9 9 9 9

Speak with our local team today

1300 575 164

Quality service, guaranteed Tailored solutions to support your health & happiness Support 24 hours a day, 7 days a week No exit fees

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Home Care Packages A Home Care Package (HCP) provides services that will help you to remain at home for as long as possible, as well as giving you choice and flexibility in the way that the care and support is provided. Over the last few years the Australian Government has introduced some major changes to the aged care system, including the HCP program, to give consumers even more control over the services they receive. HCPs are no longer owned by a service provider but by you, the consumer. This means that once you have been approved for a HCP, you can contact any preferred approved service provider to give you the care you need. Funding will be linked to you and not to a provider, making it easier for you to change providers if you wish. For example, if you’re moving to a different area, you can simply take your package with you and find a new provider. This doesn’t mean the money goes into your bank account. The Government funding is still paid to an approved provider for them to pay the carers and other bills. It simply means the packages are portable and if you change providers any unspent funds will move with you to a new provider.

Home Care Packages

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Priority

Access to Home Care Packages will be managed through a national pool of all available packages. After approval for a HCP you will be placed in a ‘queue’ until a suitable package becomes available. Your place in the queue will be determined by your personal needs and circumstances and the time you have been waiting for care since your assessment. When you reach the front of the queue and a package is assigned to you, you can begin to receive care from the provider of your choice. You have 56 days from the date you were assigned a package, to find a provider and commence services. You can request an extension, for example if you have trouble finding a service provider, but if you haven’t started receiving care within 84 days, the package will return to the queue and be assigned to the next person in line.

Exit fees

With HCPs now directed to you, the consumer, it is easier to change providers if you’re not happy with the services you receive or if you move to a different area. If you decide to change providers, the provider may charge you an exit fee to cover any administrative cost, which will be deducted from any unspent funds. This is the amount that is ‘left over’ in your HCP budget and it will move with you to a new provider.

Your Trusted Partner in Home Care Comfort Keepers is a Government Approved in-home support organisation with over 10 years’ experience delivering both Private and Commonwealth Government Funded Support Services. We provide a range of in-home services that are specifically designed to suit your needs, providing the perfect balance of quality, service and value. Our team of support staff are professionally trained to ensure the standard of service we provide not only meets but importantly exceeds your expectations by making a positive difference to your everyday life. If you want to know more phone us today for a free in-home discussion. e care servi ce hom s In-

North : (08) 9492 8920 South : (08) 9315 2200 www.comfortkeepers.com.au

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If you no longer require your HCP these unspent funds will be returned to the Government. Exit fees may vary between providers and the amount should be clearly stated in the Home Care Agreement between you and the provider.

Approved providers

An organisation that has been approved by the Government to provide aged care services is called an approved provider.

Home Care Packages

An approved provider can manage your care, liaise with you about your preferences, requirements and care plan but it doesn’t have to be the provider delivering your care. It is important to know that even though a HCP can only be managed by an approved provider, the care can be delivered by any provider, even one that is not supported by the Government. This gives you more choice as to who delivers your care.

What stays the same?

The changes outlined on the previous pages have been put in place by the Government to give you more say, flexibility and transparency in the way your home care services are delivered. Not everything in the HCP program has changed, some things are still the same. There will still be four levels of Home Care Packages, the types of care delivered won’t change, you will still need to be assessed by an ACAT, there are no changes to the fee structure of the HCP program, and the income tested fee which helps determine how much you’ll be asked to pay doesn’t change.

Types of packages available

There are four types of packages delivering different levels of care:

1 Level 1 supports people with basic care needs 2 Level 2 supports people with low level care needs 3 Level 3 supports people with intermediate care needs 4 Level 4 supports people with high level care needs.

The same type of care and services are provided under each HCP level. The hours of care are increased at each level of care; more hours of care and services are delivered under Home Care Package Level 4 compared to Level 1. Package supplements – the ZDementia Supplement for people with dementia and the R Veterans’ Supplement for veterans with an accepted mental health condition – are available with any of the four levels of Home Care Packages. Some packages can be specifically for people who are e financially or socially disadvantaged, people with Y housing needs or at risk of homelessness, or for people who live in t rural, remote or isolated areas.

Your care provider will apply for these subsidies and ensure you meet the eligibility criteria. Some providers might cater for people with a certain g cultural background or have staff that speak a foreign language.

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Home care that starts tomorrow At Southern Plus, understanding not only what our clients need, but more importantly, what they want, is at the centre of our home care offering. Southern Plus is an accredited services provider, offering a range of services through governmentfunded care, via Home Care Packages and Commonwealth Home Support Programme (CHSP) or self-funded private services.

Same Face Promise Receiving a little extra help from someone you know and trust is the single most important way we help our clients enjoy a life in full in the place they love best. Home. With this in mind, we have developed our Same Face Promise, which means a regular care team you kow and trust will provide consistency of care in your home, resulting in greater peace of mind for you. And we wonâ&#x20AC;&#x2122;t change your schedule unless you ask us. Thatâ&#x20AC;&#x2122;s our promise to you. For more information contact our care advisors on 1300 000 161 or visit our website. Southern Plus is a registered trademark of Southern Cross Care (WA) Inc. delivering aged care services for over 50 years.

24/7 Advice Line Dementia Specialists Concierge Service Nursing Transport Cleaning and maintenance

Gardening Dressing and grooming Allied Health Same Face Promise Respite Shopping Meals Specialised equipment Community connections

1300 000 161 enquiries@southernplus.org.au southernplus.org.au

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Aged Care

Because age is just a number

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The ACAT assesses the types of care needs you may require. Someone eligible for Levels 3 & 4 HCP will be eligible for higher levels of residential care if they were to apply for it. If you are receiving care services through the previous Community Aged Care Package, Extended Aged Care at Home or Extended Aged Care at Home Dementia packages, you will continue to receive these services, but they will have a different name. For a list of HCP providers, see pages 148 –155.

What services are provided?

Home Care Package services are based on your individual needs. Your provider coordinates the care and services to support you at home and these are agreed between you and your provider. Services may include: Personal assistance with bathing or showering, personal hygiene and grooming, dressing, toileting, and mobility Personal assistance with communication, including assistance to address difficulties arising from impaired hearing, sight or speech, or lack of common language Domestic assistance for household jobs

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Since 1909, Chung Wah Community & Aged Care have continued to provide culturally appropriate quality care for seniors and individuals from Culturally and Linguistically Diverse Background. Our person-centred approach promotes choices, wellbeing and independence across our entire range of aged care, disabled care and the community services.

WE CAN HELP YOU WITH:  Individualised Home Care Package delivered on Consumer Directed Care  Domestic Assistances such as cleaning, meal preparation, shopping and personal appointments  Centre-based activities in Balcatta and Willetton

Food services which includes preparing meals or having meals delivered, assistance with using eating utensils and assistance with actual feeding, and providing enteral feeding formula

 Respite services for your loved ones

Nursing services, including dressing wounds by providing bandages, dressings and skin emollients, as well as continence management as well as assistance in using continence aids and appliances

 Professional National Disability Insurance Scheme (NDIS) service

Assistance in taking your medications Providing mobility equipment such as crutches, walking frames, wheelchairs and mechanical devices for lifting

 Transport assistance  Enquiry services for community members

 Community outings  Interest classes “Evergreen College“ which include computer class, Tai Chi, cooking, and much more.

Home maintenance for care of your house or garden Modifications to the home, like installing safety aids such as alarms, ramps and support rails Transport and assistance for appointments or social activities Encouragement to take part in social and community activities.

Services / items not provided? The following services or items are not included in a package (in any of the four levels of home care): Using the package money as a source of income for the consumer Purchase of food, except for enteral feeding requirements Paying for accommodation (such as assistance with home purchase, mortgage payments or rent) Payment of other home care fees

w: chungwahcac.org.au p: (08) 9328 3988 e: enquiry@chungwahcac.org.au chungwahcac follow us:

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Home Care Packages

Payment of fees or charges for other types of care funded, or jointly funded, by the Australian Government Home modifications or capital items that are not related to the consumer’s care needs Travel and accommodation for holidays Cost of entertainment activities, such as club memberships and tickets to sporting events Payment for services and items covered by the Medicare Benefits Schedule or the Pharmaceutical Benefits Scheme Gambling activities

Are you eligible? To receive a Home Care Package you will need to be assessed by an Aged Care Assessment Team (ACAT). The ACAT helps you, and your carer, determine what kind of care will best meet your needs when you are no longer able to manage on your own. A member of the team, which may include a doctor, nurse, social worker, and/or other health professional, will meet with you to assess your care needs and how well you are managing at home. They will identify the right services for your needs and the level of care you require.

SODACEPF Pty Ltd

ST. SIMEON HEALTHCARE Supporting Independence

Aging well is about being prepared, understanding We are committed to quality aged the choices available and havingproviding flexible personalised care services for the consistent care. Rural Community with imminent that plans to St Simeon Healthcare is a service provider also offer respite and believes that the aging population must have the in residential facilities opportunity to remain in their communities the Wheatbeltduring areas.

their aging years, both in familiar surroundings and closeWe to will their families. offer the aging rural community diversity in aged care services in their region so that remaining in

close to theirand families We arefamiliar based surroundings in the Perthand metro region now willWheatbelt be an option. also service the Avon region with a team of local dedicated care workers providing home care Prepare for your aging years in the Wheatbelt. packages to those in need. 0422 050 135 homecarewa@stsimeon.org.au www.stsimeon.org.au

PERSONAL CARE • Help with Showering and Washing • Assistance with Personal Hygiene • Help with Managing Incontinence Care • Assistance with Mobility • Escort to Appointments and Social Outings • Dementia Care HOME HELP SERVICES • Plan and Prepare Meals • Domestic Duties • Pick Up Prescriptions - Medication Reminders GARDEN AND LAWN CARE

1800 ST SIMEON (78 746366)

homecarewa@stsimeon.org.au

www.stsimeon.org.au ABN: 89 110 022 341

Weâ&#x20AC;&#x2122;ll give you a hand to stay in your own home Silver Chain. Giving you a hand at home. 1300 761 577 silverchain.org.au

“ Life continues as it always has, except with a bit of help.” Bethanie Home Care lets you live at home with confidence.

Nursing | Therapy | Support Cleaning | Gardening | Transport

At Bethanie, we know that companionship is often just as important as physical help. From nursing and regularly checking your wellbeing, to helping with the chores and involving you in community events and social activities, we’ll make sure you never feel alone in your own home. Find a warm and friendly approach to Home Care with Bethanie today.

Call 131 151 anytime bethanie.com.au

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The ACAT will give you a letter stating the types of subsidised services you have been approved for and might also put you in contact with organisations in your area that can deliver these services. For more details about ACAT go to page 47 or call 1800 200 422 and ask for an assessment.

Care Agreement

This agreement is made between you and your provider on the care and services you will receive and how much they will cost. Your provider may work with you to develop a care or service plan that is based on your needs. The care plan you agree to should include:

The exact types of services you will receive Who will provide which services How much involvement the service provider will have in managing and coordinating your services

When your services are delivered Any exit amount the provider will charge to cover

administrative cost if you decide to take your package elsewhere or cease care

How much will it cost?

The Government covers most of the cost of care but your provider may ask you to contribute towards the cost of delivering your services, if you can afford to do so. Depending on the Home Care Package level you are eligible for, the Government pays your approved provider a subsidy toward the cost of your care. This amount is calculated daily and paid monthly to the provider. The Government contributes the following amounts to each person receiving a Home Care Package (July 2019 rates): Home Care Package

Level 1

Level 2

Level 4

Level 3

Daily subsidy amount

Annual amount

$ 42.35

$ 15,457.75

$ 139.70

$ 50,990.50

$ 24.07 $ 92.16

$ 8,785.55

$ 33,638.40

This amount may be supplemented with an additional payment for people with higher care and specialised support needs such as a Dementia, Veterans’ or Housing supplement.

To you it’s finding a trusted solution, to us... it’s personal.

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For more information call your nearest office today

North: 6310 0400 | South: 6310 0450 South West: 6310 0460

HomeInstead.com.au Each Home Instead Senior Care® franchise is independently owned and operated. ©M&S Warner 2019.

Home Care Services We Offer

Approved Provider Home Care Packages Approved P Private Care 24 24 Hour Care at Home Per Personal & Respite Care Nur Nursing & Palliative Care Dementia Care M Medication Support Social Su Social Support & Meal Preparation Domest Domestic Assistance & Transport Home a Home and Garden Maintenance

Providers for

DVA, Veteran Community Nursing, Veteran Home Care Health Organisations Local Government Agencies Commonwealth Funded Agencies Member LASA, My Care My Choice

Rates are reviewed generally in March and September each year in line with changes to the Age Pension. This applies to each person receiving a Home Care Package, even if you are part of a couple. Any Government funding you receive will be paid directly to the provider who can spend the funds on the items you both agreed to in the Care Recipient Agreement. After commencement of your package, you will receive a monthly statement of income, expenditure and the balance of funds enabling you to see how the money is being spent.

When care is needed, continue living at home with our support.

24 hours a day

(08) 9385 5100 / 0447 468 176 support@carenet.net.au www.carenet.net.au

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How much you will pay

Home Care Packages

A provider may charge the maximum basic daily fee for a Home Care Package depending on what level you have been given (July 2019 rates): Home Care Package

Level 1

Level 3

Level 2

Level 4

Maximum basic daily fee Fortnight amount $ 9.44

$ 10.27

$ 9.99 $ 10.54

132.16

139.86

147.56

143.78

People on higher incomes than the Age Pension may be required to pay extra. The maximum amount you may be asked to pay above the basic fee is up to 50 percent of your income above the Age Pension amount of $843.60 per fortnight for a single person (as of March 2019). This amount depends on your income and unavoidable expenses, such as pharmaceutical bills, rent, utilities and other living expenses. You need to negotiate the costs with your provider. These costs will be agreed upon and fixed in your agreement before you receive any aged care services. This is your legal agreement with your service provider. No full pensioner will pay an income tested care fee and no part pensioner will pay an income tested care fee greater than $5,506.48 per annum. If you have an income of more than $52,686.40 per year, you will pay an income tested care fee on a sliding scale up to a total of $11,012.99 per annum. However, no one will pay more than $66,078.27 in an income tested care fee over their lifetime. We have been providing individual and innovative care tailored to our clients’ needs since 1992.

SDS currently has the following government contracts to deliver services:

· WA Home and Community Care program, this is now for people under 65.

· Commonwealth Home Support Programme

· Home Care Packages · Veterans Home Care Services · Private Services · National Disability Insurance Scheme Let us join you on your journey.

(08) 9498 4800 E: info@sdsa.org.au www.southerndistricts.org.au

Your assets, including the family home, are excluded from the means testing arrangements for home care.

Quality and complaints

The Australian Aged Care Quality and Safety Commission is responsible for the review of aged care services including Government subsidised home care services. As an independent body, the Commission manages the accreditation of residential aged care services and the quality review of home care services across Australia. It evaluates these services against the set Aged Care Accreditation Standards. The Commission is committed to promoting continuous improvement of aged care and ensures that quality and other reporting by service providers is streamlined while supporting accountability information and confidence for consumers. If you are concerned about the care or services you are receiving, it is recommended that you first try to resolve any issues with your service provider. If you feel you are not being heard or need help to address the issue, you can contact an aged care advocacy service to help you. If the matter is not resolved you can make a complaint to the Aged Care Quality and Safety Commission on 1800 951 822 or visit agedcarequality.gov.au .

Nazareth Care is a proud not-for-profit Catholic organisation caring for people of all denominations

WE VALUE THE INDIVIDUAL YOU ARE Let us make you feel at home • We value lifestyle and community: extensive wellness and lifestyle programs • On-site kitchen – caters to all needs: daily variety and delicious meals • Excellence in clinical care: qualified carers and registered nurses on site 24 hours a day • Care overseen by multi-disciplinary team: Nursing, Medical and Allied Health professionals • Sisters of Nazareth offer pastoral care, providing for your spiritual and emotional needs

Our House offers all levels of affordability for: • Respite care • Permanent residential care

FIND OUT MORE Visit our website sistersofnazareth.com/region/ australasian-region/ to find the House for you OR Aged Care Guide online agedcareguide.com.au/providers/nazareth-care

We understand how difficult the decision to move to Residential Care can be. Contact our knowledgeable and empathetic staff and organise a visit to our House.

Nazareth House Geraldon 17 Crowtherton Street Geraldton WA 6530 (08) 9923 5000 sistersofnazareth.com/service/ nazareth-house-geraldton

LOVE

•

COMPASSION

•

PATIENCE

•

RESPECT

•

JUSTICE

•

HOSPITALITY

HALL & PRIOR Residential and Community Aged Care

People are our passion...our purpose. And because of this we’ve been diligently working behind the scenes for the past 25 years to create excellent aged care facilities.

Residential care Respite care Dementia specialists 24-hour RNs

We are an award winning aged care provider who understands that

Physiotherapists

aged care is changing and so are people’s needs.

Occupational Therapists

Our high quality care will ensure your loved one feels right at home. Our rates are affordable and Pensioners are welcome.

Speech Pathologists Dietitians Aged care specialist chefs

Home is a feeling.

Contact us today to organise a home tour. ALBANY • BAYSWATER • CARLISLE • COMO • HIGH WYCOMBE • KENSINGTON • MIDLAND MOSMAN PARK • RIVERVALE • SOUTH PERTH • SUBIACO • WEST PERTH • WILSON

Compassionate people, dedicated to care

9327 9911 info@hallprior.com.au hallprior.com.au

BRINGING OUR FAMILY TO YOURS

Navigating the home care system is not always easy. From the very first phone call, we’re with you, every step of the way. We won’t rush you and we won’t push. We’ll provide you with the information and options available to you and work with you to design a suite of services that enable you to live well in your home and community. Our people are warm, friendly and provide consistent services each and every time you see them. They are people you can trust and who share your interests.

Call us today for a free information pack.

Home and Community Care Home Care Packages (level 1-4) Veteran’s Home Care Community Nursing Residential Respite Interim Hospital Care

White Oak C omplete C om munity C are

Phone: 9301 0299 | www.whiteoak.com.au

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Community Visitors Scheme Older Australians experience high rates of loneliness and social isolation but there are different initiatives to improve social connectedness and encourage interaction in the community.

The initiative from the Department of Health uses volunteer visitors to meet with people on a regular basis to provide friendship and social inclusion. The service focuses purely on companionship and the volunteer will not provide personal assistance, such as cleaning, personal care or nursing.

What service is provided?

A volunteer will visit at least once a week for an hour. The CVS tries to connect like-minded volunteers and recipients, who have similar hobbies, interests and likes to facilitate a good friendship. There are a number of different types of volunteer visits under the CVS:

â&#x20AC;&#x201A; A residential volunteer visits a participant for a one-on-one visit at a residential aged care facility.

â&#x20AC;&#x201A; Group residential volunteers visit a small group of residents at a residential aged care facility who have similar interests, like gardening or knitting. â&#x20AC;&#x201A; A home care volunteer visits a CVS recipient with an approved Home Care Package at their home once a week for one-on-one interaction. In WA the scheme is coordinated by Melville Cares. For further information, visit the Melville Cares website, melvillecares.org.au/our-services/ community-visitors-scheme/ or ring Melville Cares on 08 9319 0916.

Private home care

Rather than a Government funded service, you may choose a private home care provider. Maybe this is more cost effective for you or there is a waitlist for the Government service you are trying to access. Private home care services are arranged directly between you and the service provider. You pay for all the services provided and there is no Government subsidy. Private home care organisations provide a wide variety of services including Registered Nurses for complex care needs and carers for companionship, personal care, housekeeping, cooking and outings. They may also provide other types of staff such as advisors, assistants, dietitians, drivers, personal trainers, physiotherapists and occupational therapists. There is no limit to the number of hours of care provided each week and you can generally increase or decrease the time as your requirements

Community Visitors Scheme

One example is the Community Visitors Scheme (CVS), which targets loneliness and isolation amongst older people through companionship.

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Private home care

change. With an agreed notice period you are not required to pay for shifts you do not require. While private home care may seem expensive you may find that it is more cost effective than other institutional alternatives. There is a wide variety in the level of quality and cost of home care companies. When considering private home care services here are some things to investigate and ask:

Do they service your area? Is the company Australian owned? Is it independent or part of a franchise? Do the owners / operators have experience in home care? Does the company have appropriate insurance? Does the company comply with Australian Tax Law, for example does it charge GST appropriately?

Do they provide documents about financial arrangements before service begins?

Do they have a Service Agreement? It is important so that there’s no misunderstanding about the service and cost to be provided.

Are they flexible? After all, it is all about you. What are their recruitment processes? Is there a criminal background check performed prior to employment with an agency?

Does the company provide worker’s compensation for employees? This is important so that you are not responsible for any injuries that occur on the job.

How do they determine appropriate staff for your needs? If a company asks where you live then offers you staff before even hearing about your needs, you can be reasonably assured they allocate based on location as a priority. Is it possible to interview potential carers and make a selection after those interviews? 25 years in business, supporting Seniors of Perth. As a WA family business we personalise the provision of: • Home Garden Maintenance Services • Domestic Assistance Services Personalised selection and assignment of team members Personalised scheduling of appointments Personalised monitoring of services Phone: (08) 9387 5001 deb@tillyshomehelpers.com.au

Do you get to decide what times and days suit your needs? What is the minimum shift length?

Do they have male/female workers and can they cater for specific cultural backgrounds?

Who will be working in the home? Will there be regular staff providing continuity of care or do they change shifts around? Is there a professional staff member, such as a Registered Nurse, that provides a plan to meet the needs of the client? Who is the organisation’s main contact for you?

Do you meet a Manager / Owner and then never hear from them again?

What additional support is offered within the cost of your care? For example, are they available 24-hours a day, seven days a week.

You’ll find a list of In Home Care service providers from page 158 in this Guide or visit AgedCareGuide.com.au to find providers servicing your location.

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Our purpose is to enrich the lives of people living independently in their own homes through connection to services and community. ECHO is an independent charity founded in 1982 by local community members. For more than 30 years we have stayed true to the original mission, helping people live independently in their own homes. Our team has exceptional knowledge and insight to advise you on the best package for you or someone you love. At ECHO we apply the ‘my mum’ standard to everything we do. We constantly ask ourselves, ‘If my mum or dad was a customer, would I be happy with this level of service?’ Because ECHO is a charity, we are completely transparent about how your services are structured and work with you to make the most of your funding to help you achieve your goals. Services include: • • • • • • • • • • • • •

Personal care Food services (incl. meal preparation and diet) Day centre Continence management Dementia support Respite Social support Domestic assistance Mobility Home and garden maintenance Nursing and allied health services Transport and shopping assistance Management of skin integrity

ECHO can also help with hire and purchase of aids, equipment and assistive technology.

ECHO has established values based on understanding our client’s needs, relating and connecting through care and services defined as:

E – Excellence C – Compassion H – Honesty O – Opportunity

Don’t delay, call ECHO today! 08 9271 7011 72 Toowong street, Bayswater 6053 service@echocommunity.org.au www.echocommunity.org.au

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Day Therapy Centres Choosing the right Home Care service provider to support you to remain living at home is easier than you think. With 30 years’ experience as an independent home care provider, we have provided peace of mind for hundreds of Perth families since 1989. Our friendly team of staff will answer any queries and will assist you through the maze of home care services available to you. Our committed team of Care Support staff will provide your services on a specific day and at a time suitable to you. We all work together to achieve your best outcome for you.

Support care services The Carers deliver:

• • • • • • • • •

Personal Care Respite Social Support Transport to appointments Meals and shopping Housekeeping Services Dementia Care Nursing support Case Management

Services can be delivered hourly, overnight or 24 hour care, 7 days a week. The Carers is an Approved Commonwealth Home Care Package Provider, DVA Community Nursing and Veteran’s Home Care provider.

Day Therapy Centres (DTC) offer services to older people living in the community and residents of Government funded aged care homes. There are more than 140 Day Therapy Centres Australia wide offering:

physiotherapy

preventative therapies

occupational therapy

personal therapies

speech therapy

transport to and from the DTC

podiatry

food at the DTC

diversional therapy

and many other services.

social work DTC can assist to either recover or maintain a level of independence. Generally, the DTC will develop an agreed care plan for you and this may include recommendations for therapy and referrals to other service providers where necessary. You may be required to pay a small negotiated fee for services, however, if you are unable to pay you may not be refused access to DTC services. If you find yourself in need of therapy service like those listed, you will need to find out if you’re eligible via RAS assessment. Call My Aged Care for an assessment, ask for a referral code, and then choose the DTC you want. You’ll find a list of DTC on page 161 of this Guide.

Centre Based Care services

Centre Based Care (CBC) offers care in a ‘centre setting’ and may include structured group activities designed to develop, maintain or support the capacity for independent living and social interaction. There are various, individualised CBC services offered to you, as well as your carers. Some of the types of CBC services offered by some providers across Australia may include:

Social support provided in a group setting through

T: 08 9331 5866 E: homecare@thecarers.com.au W: thecarers.com.au

structured and diversionary activities

Group excursions/outings Light refreshments as well as meals Transport associated with getting to and from the centre

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Respite for carers Overnight care Allied health services

What can I expect from CBC?

The programs organised by CBC service providers aim to provide you with companionship and entertainment, while enhancing your quality of life and stimulating you emotionally, mentally and physically.

Helping you at home

The centres may also focus on health and wellbeing by providing daily exercise programs and access to allied health needs such as diversional therapy, meal service, occupational therapy, access to podiatry, hairdressing and physiotherapy. Interactive activities at these centres may include arts and craft, cooking, history, gardening, self help and mutual problem solving. Types of CBC services available include day care, dementia day care, overnight respite, dementia group, social groups, and respite care. Ensure you enquire about the fees and charges involved before using CBC services. For a list of CBC services see pages 160 –161.

Veterans’ support

If you are a veteran, war widow or widower, you may be in line to receive extra help in your home from the Department of Veterans’ Affairs. If you are having a hard time doing the regular household chores, struggling to get in and out of the shower or bath safely, or if you just can’t manage the gardening or household maintenance, then the Veterans’ Home Care (VHC) program could organise people to help you. The VHC program offers a range of services including domestic assistance, personal care, safety related home and garden maintenance, or respite care in your own home or residential care facility. If you have specific medical care needs or need more intensive assistance, a nurse from the Community Nursing program may be able to help you stay in your own home for longer. Services may include medication management, wound care or hygiene assistance. To receive these services, you need to be referred for an assessment by an appropriate health professional. This could be your GP, a treating doctor in hospital, a hospital discharge planner or a VHC assessment agency. So if you’re a veteran or a war widow or widower please call the Veterans’ Home Care line on 1300 550 450 to find out what support services are available to you and how you can access them.

OUR SERVICES

Dementia Care Disability Care Home Help Companion Care Personal Care Respite Care Pet-sitting Transportation Home Maintenance Gardening Dog Walking AREA SERVICED

Perth 9371 9115 lowernorthperth@simplyhelping.com.au

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A well earned rest Taking some time off from caring is crucial and known as ‘respite’. Respite can be provided in your own home, a community setting or an aged care home. Respite care offers the opportunity for both you and your carer to take a break. This may be for a few hours, a day, a night or a few weeks. Respite care is provided by residential aged care homes and by community care services under the Commonwealth Home Support Programme (CHSP). Accommodation and services include:

day care centres that provide respite for a half or full day; in home respite services, including overnight, home and personal

Respite at home

care services;

activity programs; a break away from home with a support worker; respite for carers of people with dementia and challenging behaviours;

respite in an aged care home or overnight in a community setting; and

respite for employed carers and for carers seeking to return to work.

Eligibility

Access to respite care is based on priority and need. For respite care in your home or in a day care centre, the respite service provider or the Commonwealth Respite and Carelink Centre will assess whether you and your carer are eligible. The amount of care you receive will depend on your needs and the availability of respite care services.

Centre Based Respite Care

Caring for an elderly or frail loved one can be difficult and a well deserved break is often needed. Centre Based Respite Care (CBRC) can provide this respite service to carers, offering individualised social and recreational activities. Through CBRC, you can also attend day programs which may include excursions, outdoor/indoor activities, or holiday programs. Trained respite workers often undertake client assessments. Need based programs are then developed with you and your carer to help enhance your quality of life. All centres are staffed by a qualified coordinator and experienced CBRC community workers. Experienced staff can assist with information and access to other services.

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Cost

Community based respite services charge fees according to the type of service being used and your ability to pay. For more information contact your local Commonwealth Respite and Carelink Centre on 1800 052 222. From September 2019 this service will transition to Carer Gateway, call 1800 422 737. Read more about accessing respite in an aged care home on page 82.

Regaining your independence To help improve your independence and confidence at the end of a hospital stay, the Transition Care Program provides short term support and assistance. The Transition Care Program is goal oriented, time limited and therapy focused care which can be delivered in your own home or in a home like ‘live in’ setting, which may be an aged care home. To be eligible for transition care, you must be an in‑patient of a hospital and have been assessed by the Aged Care Assessment Team (ACAT).

Cockburn Care we love to care

Social Club Stay active, make friends and get out and about in your community. 08 9411 3780 cockburn.wa.gov.au/cockburncare

Transition care

There is no charge for assistance provided at Commonwealth Respite and Carelink Centres, however, individual service fees may apply.

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Transition care can be provided for a period of up to 12 weeks, with a possibility to extend to 18 weeks if assessed as requiring an extra period of therapeutic care. Seven weeks is the expected average.

Transition care

Services

Transition care is delivered by approved providers who will offer a package of services including a range of low intensity therapy services and nursing support and/or personal care services. Low intensity therapy services may include physiotherapy, occupational therapy, dietetics, speech therapy, podiatry, counselling and social work.

Fees

You may be charged a contribution fee to cover the cost of your transition care. The maximum fee is 85 percent of the basic daily rate of a single pension for care delivered in a ‘live in’ setting, such as a residential aged care facility, called the maximum basic daily fee. This rate is currently $51.21 (2019 rates). For care provided at home, it is 7.5 percent of the basic daily rate of a single pension. Home Care Package

Level 1 Level 2 Level 3 Level 4

Maximum basic daily fee Fortnight amount $ $ $ $

9.44 9.99 10.27 10.54

$ $ $ $

132.16 139.86 143.78 147.56

Access to transition care is decided on a needs basis and not on your ability to pay fees. Talk to your hospital social worker or discharge planner to find out more about how to access the transition care program.

Restorative care

Flexible restorative care

To help regain your independence if you have not been admitted to hospital, the Government has introduced a new flexible care option. You may benefit from the Short Term Restorative Care (STRC) program if you have been sick or had a fall and your mobility is temporarily impaired. The program focuses on regaining wellbeing over a short period of time, with a maximum of eight weeks. The ultimate aim is to avoid you having to access ongoing in home care services or residential care. Services can be delivered at your home or in a nursing home. You may need to pay a small fee, although you won’t have to pay an accommodation payment if you receive STRC in a nursing home setting. You will be able to access the STRC program even if you’re currently receiving support through the CHSP. You do need an assessment to access the program. This assessment is done by the Aged Care Assessment Team (ACAT) and is only valid for six months. You can access the STRC program twice over a 12 month period. Read more about ACAT on page 47 or call My Aged Care on 1800 200 422 for more information about STRC.

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Keep mobile, stay independent The changes that occur with ageing can lead to problems with mobility such as unsteadiness while walking, difficulty getting in and out of a chair, or falls. These are reportedly the top mobility problems experienced by older people and a major cause of injury and death. Muscle weakness, joint problems, pain, disease and neurological difficulties can also contribute to mobility problems. Keeping mobile can give you the opportunity to maintain independence in order to fulfil daily tasks and live happily in your own home. Although light physical activity can help improve your mobility and remain independent, some people also find comfort and assistance in mobility equipment or aids which aim to help them live more satisfying and productive lives.

Creating a safe living space is critical to keep your independence and prevent injuries. Whether it’s slippery floors or tripping over electrical cords, some of the most common causes of injury in people over 65 are in and around the home. You can improve the safety of your home by making some basic changes:

Remove clutter around the home to reduce the risk of tripping over. Keep hallways and staircases clear from clutter and check outside areas as well.

Install grab bars and hand rails to help you get down the stairs

safely or step in and out of the shower or bathtub without injuring yourself.

Repair or remove tripping hazards such as loose carpet, slippery

throw rugs or floorboards that stick up. Replace those items and use non-slip mats for more effective fall prevention.

Inadequate lighting can also contribute to falls or injury so install

brighter light bulbs where needed and make sure stairways and narrow hallways are properly lit. Make sure you have easy access to bedside lamps and consider using motion sensor lights to create better guidance for moving around your house at night.

Even with grab rails, stairs can present a significant falling hazard. Non-slip strips can help make stairs safer to go up and down or consider having a stair lift installed for easier access to the second level.

Personal alarms that can detect falls, call for help in an emergency

or have a GPS tracker can be used to help you feel safe and secure in your own home or when you’re out in the community. These devices allow you to call for help by alerting family or emergency services if you fall or become unwell.

Mobility

Improve access and safety at home

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Mobility aids can assist you

There are several different types of mobility aids available which can help you maintain independence and safety, assist in walking and moving about, helping you with personal care, making it easier for you to remain socially active and maintain your quality of life. New products and technology are continually introduced to the market. Some of the equipment available include:

Mobility aids – Aids which can help to prevent falls include walking

sticks or frames, wheelie walkers, manual and motorised wheelchairs and scooters.

Personal care – Some of these aids may include shower stools or

chairs, shower hoses, bath seats and boards, over-toilet frames, commodes, urinals, continence pads and supplies, aids to assist with dressing, and aids to manage medications.

Home safety – Some of the aids which can assist you around the house during day-to-day living may include handrails, ramps, tap turners, non-slip mats, easy-grip utensils and easy-pour kettles.

Mobility

Independent Living Centres

Independent Living Centres (ILCs) are information resource centres, located in every State and Territory, that display a range of products and equipment to assist with daily‑living activities. You can visit an ILC to test products and equipment and select those most suitable before purchase. Call 1300 885 886 or visit ilcaustralia.org.au to find an ILC near you.

Technology

There are a number of gadgets, devices and technologies that can help older Australians keep their independence and make life much simpler around the home. These might include safety devices or personal alert systems that can detect falls, call for help in an emergency or have a GPS tracker. These devices are especially handy for people who live alone or go long periods without social interaction. Smartwatches can also offer similar safety functions, having the potential to help in your daily life in a variety of different ways, from instant calls and messaging, to an abundance of applications that can help with things such as medication reminders, cognitive stimulation through brain games, and GPS tracking. Other gadgets that have hit the market that may be beneficial are assistive technologies, voice-activated functions to control devices around the home, such as your TV, radio, lights and air conditioner, as well as being able to monitor daily routines.

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Regional Assessment Service (RAS)

To access basic Government funded in home support under the Commonwealth Home Support Programme (CHSP) you need to be assessed by a RAS. The aim of the RAS is to ensure the services respond to you and your carers’ needs and support you in retaining or regaining skills that enable you to continue living independently in the community.

What services does RAS provide?

The RAS helps to identify you and your carers’ needs for support and your goals for greater independence and wellbeing. It provides in home, face to face assessments of new and existing clients/carers. RAS allows assessments to be conducted independently from service provision and ensures assessors consider the full range of options when responding to you and your carers’ needs and goals. Some of these needs may include assistive technology, therapeutic interventions, community care services or other support organisations. They liaise with other service providers, GPs/specialists and community support networks, and communication is made to make sure desired outcomes are achieved. RAS plans and coordinates exit and transfer to other appropriate service systems including Home Care Packages and/or residential care if required. The service also provides care coordination if you have multiple providers or more complex needs.

How the assessment works

An assessor from your local RAS will visit you for the assessment. They will ask you questions about your personal situation, health, and if you’re already receiving some support. The RAS assessment is a free service. You might like to have some support, a partner, relative or friend, present during the assessment. An interpreter can also be arranged. Together with the assessor you will work out a Home Support Plan detailing your needs and goals, and what services are needed to achieve those.

Referrals

The RAS team ensures your diverse needs are addressed through appropriate assessment, or can identify the need for other relevant assessments. After an assessment has been completed you should be given a referral code which you need to access services. Alternatively, RAS can make a referral to a CHSP provider following a discussion about the availability of appropriate services and a discussion with you about your preferences. Find out more about CHSP on page 17 or call My Aged Care on 1800 200 422 to request a RAS assessment.

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Aged Care Assessment Team (ACAT)

This may be a Home Care Package (see page 23) provided to you in your own home or residential care in an aged care home (see page 51). The ACAT is staffed by doctors, nurses, social workers, occupational therapists and other health professionals.

How the assessment works

A member of your local ACAT will visit you in your home or in hospital to assess your needs. You will be asked a series of questions to work out how much and what sort of help you require with daily and personal activities, to determine the best care option for your situation. With your approval, the ACAT will also contact your local doctor to gain more information on your medical history to assist with the assessment process. There is no charge for the assessment as the ACAT is Government funded. Carers, relatives or close friends are encouraged to be involved in the discussion. The ACAT will discuss the result of its assessment with you and the options that would be most suitable and what is available in your area. If there is no package of the assessed level immediately available, you may be offered a package at a lower level or CHSP services to help you while you wait. While an ACAT cannot make recommendations about individual homes or community services, they can provide you with information to assist you to make decisions. If you are of non-English speaking background and require an interpreter, please advise the ACAT when making your appointment.

Referral code

If the ACAT considers you eligible for services, you will be given a referral code. The service provider of your choice will need this referral code to access your client record on My Aged Care and manage the referral. Make sure you ask for the referral code if you havenâ&#x20AC;&#x2122;t been given one.

Not satisfied with the ACAT?

If you have a complaint or are not satisfied with the assessment or recommendations, you should advise the person in charge of the ACAT. If you cannot reach an agreement, you can appeal the decision. You will be sent a letter by the ACAT explaining how you, or someone acting on your behalf, can appeal. Call My Aged Care on 1800 200 422 if you would like to organise an ACAT assessment.

Aged Care Assessment Team (ACAT)

If you are no longer able to manage at home without basic assistance, the ACAT helps you, and your carers, determine what kind of care will best meet your needs.

AGED CARE

WEST PERTH

REAL SUPPORT AT THE RICHARDSON

“ I was scared to leave everything behind when I left home. It was a very emotional journey, but it was my choice to leave while I was still able to make those important decisions. My wonderful daughter and son-in-law helped me move, and everyone at The Richardson has been so kind. You couldn’t fault them, really.” Pam, resident

REAL LOVE AT THE RICHARDSON

“ There’s a lovely atmosphere here for all of us when we come to visit Mum. There’s four generations in our family and it can get a bit hectic when everyone’s here, but it’s easy to keep the kids entertained.” Pippa, daughter

• • • •

Large suites and apartments Private ensuites and balconies Heated indoor swimming pool Wellness centre and gymnasium

• • • •

Restaurant, bar, café, BBQ area Lifestyle activities available 7 days a week On-site Allied health services 24/7 Nurse and care staff

At The Richardson, we understand everyone’s real life is different. That’s why we’re proud to offer exceptional care that is tailored to the real needs of each of our residents, in luxurious surroundings designed to welcome family and friends. We invite you to come and see what your real life at The Richardson would be like today.

Call 9381 2800 or visit therichardson.com.au 32 Richardson Street, West Perth info@therichardson.com.au Proudly West Australian Owned and Operated AGED CARE

Residential Care flow chart Government subsidised home

self-funded aged care home

If your situation is urgent then the ACAT will assess you as quickly as possible

Your family or carer

At anytime! You can find someone to help you:

OR You

Remember it takes anything from a few weeks up to more than a few months to find the care home that suits you

Placement consultant

Case manager, advisor or placement consultant

Aged care advisor Social worker Case manager Hospital discharge planner

Contact My Aged Care 1800 200 422

ACAT

Consult your DPS Guide to Aged Care for a list of choices for any of these options or visit AgedCareGuide.com.au

These professionals know the system really well and their help can make your search much easier. Other useful people: Financial advisor Health fund

Recommend Home Care Packages

Eligible for subsidised residential aged care

• RES IDENTIAL AGE D C A RE FAC I L I TY • NURS ING HO ME • C A RE HO M E

Veterans’ Affairs Self funded supported accommodation

• SU P P O RT ED R ES I D EN T I A L S ERV I CES • SUP P O RT ED ACCO M M O DAT I O N • H O M E CA R E CO M M UN I T I ES

ACAT Aged Care Assessment Team

Local council

• R ET I R EM EN T LI V I N G W I T H I N -H O M E S UP P O RT

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If you are unable to continue living independently at home, you may choose to move into an aged care home. The Australian Government regulates and funds the provision of much of the aged care in Australia. ‘Aged care home’ is the term most commonly used, but you may also find this type of accommodation referred to as nursing home, aged care facility, residential aged care, or high and low care facility. All of these terms can be used interchangeably to describe the same type of living arrangement. Entry into a Government funded aged care home requires approval by an Aged Care Assessment Team (ACAT). There are also non Government funded aged care homes which are called supported or assisted living complexes. These do not require ACAT or Government approval.

Where do I start?

If you, or someone close to you, feel you are in need of some form of residential care, you can speak with your doctor, who can make initial contact with My Aged Care.

Aged care homes

You can also contact My Aged Care direct or a representative, like a family member or friend, can do this on your behalf.

THE BEST IN AGED LIVING With over 20 years’ experience, here at Regis we know that comfort and care go hand in hand. We’re committed to providing each of our clients with programs tailored to their individual needs. Offering a variety of care ranging from dementia and palliative care through to ageing in place and day respite. So if you or a loved one are ready to transition to Regis, call us today and let’s talk about what we can do to make you feel right at home. REGIS BUNBURY 926 Woodrow Street, Bunbury

REGIS NORTH FREMANTLE 23 Harvest Road, North Fremantle

REGIS COMO 36 Talbot Avenue, Como

REGIS PORT COOGEE 72 Pantheon Avenue, North Coogee

REGIS EMBLETON 46 Broun Avenue, Embleton

REGIS WESTON 118-120 Monash Avenue, Nedlands

REGIS GREENMOUNT 22 Coongan Avenue, Greenmount

REGIS WOODLANDS 10 Sabina Street, Woodlands

REGIS NEDLANDS 116-120 Monash Avenue, Nedlands

Call 1300 998 100 Visit regis.com.au

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Call 1800 200 422 to organise an ACAT assessment. See page 47 for information about ACAT.

The next step

After being approved by an ACAT for Government funded residential care, you may begin looking for your future home. You can do this yourself or you can hire a placement consultant who can make the job much easier for you. It is important to know and understand the types of homes available in your area as this may affect the cost and services you receive. It is also recommended that you visit as many homes as possible, just as you would when buying or renting a house. This will enable you to gauge the feel and culture of the home.

Homes and their services

Aged care homes

Aged care homes provide accommodation ranging from single rooms with ensuites to rooms with shared bathroom facilities. They must provide specified care and services to all residents at no additional cost. Services that must be provided at no additional charge for all residents who need them irrespective of their level of care needs, include:

basic accommodation related services such as beds, mattresses, linen, bedside lockers and chairs

general laundry and cleaning services maintenance of buildings and grounds utilities i.e. electricity and water the provision of staff continuously on call to provide emergency assistance

assistance with personal care such as bathing, going to the toilet, eating and dressing

assistance with mobility and communication assistance in obtaining specialised therapy services or a health practitioner service

meals, including special diets toiletry goods such as towels, washers, soap and toilet paper support for people with cognitive impairment like dementia social and recreational activities rehabilitation support. Additional services as appropriate to individual care needs where a fee may apply include:

goods to assist with toileting and continence aids therapy services such as speech therapy, podiatry, occupational, recreational and physiotherapy

registered nurses to assess, plan and manage care, including

complex pain or wound management, palliative care program, special feeding, dialysis and oxygen therapy.

For people with dementia, it is important to ask a home whether it offers

separate or secure dementia specific units or wings.

(Administrators Appointed)

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Because thereâ&#x20AC;&#x2122;s no place like home

Whether you are living at home and looking for extra support or you are considering making your home with us, MercyCare provides the highest quality care to meet your needs. Help in your own home

Assistance for carers

Home care services designed to support you to live a safe, independent and fulfilling life in your own home.

Flexible options including in your home or at one of our social centres. Overnight respite is available to support families caring for a loved one who is living with dementia.

Residential Care Quality care provided by our dedicated team to ensure residents feel right at home. Our locations include Joondalup, Kelmscott, Maddington, Rockingham and Wembley.

Retirement living Enjoy the benefits of community living at Mercy Village Wembley.

T 1800 637 299 E agedcare@mercycare.com.au

mercycare.com.au

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There are homes that cater to a specific cultural and linguistic group or may offer culturally appropriate services. See pages 156 –158 for a list of culturally appropriate care homes and services g.

Pets can help lessen feelings of loneliness and isolation, and some homes are happy to accommodate you and your pet. Some nursing homes have live-in pets. You’ll find these C listed in the directory section of this guide, starting on page 126.

Accreditation and certification

All Government funded care homes must meet required accreditation standards and demonstrate continuous improvement with regard to the quality of care and services provided to residents. The standards that must be met cover areas such as management, staffing, health and personal care, resident lifestyle, living environment, catering, cleaning, continuous improvement, and safety and security. The Aged Care Quality and Safety Commission is responsible for the review of aged care homes. It monitors residential aged care services to ensure their compliance with the accreditation standards.

Aged care homes

Some nursing homes may have a secure garden area specifically designed for people with dementia, which is generally attached to the secure dementia unit.

You can ask the provider for the accreditation status of the home or access reports and find information about the process on the Commission’s website – agedcarequality.gov.au .

New quality standards

On 1 July 2019, the new set of Aged Care Quality Standards came into effect. The eight new standards replaced the previous standards and will have a much stronger focus on consumers to help them make informed decisions about aged care services. It gives consumers confidence that aged care providers will work in partnership with them and their families to deliver care that supports their health, wellbeing and quality of life. The new Quality Standards include the following focus areas:

Consumer dignity and choice Ongoing assessment and planning with consumers Personal care and clinical care Services and supports for daily living Organisation’s service environment Feedback and complaints Human resources Organisational governance

Hellenic Community Aged Care is north of Perth City, adjacent to St Andrew’s Estate, on major bus and transport routes. Home to 92 permanent residents with 4 respite places.

• All single rooms with ensuite • Secure wing • Wide corridors • Internal courtyards and gardens • 24 hour personal care • Therapeutic programs • Meals are prepared at the facility 2B Hellenic Dr, Dianella WA 6059 Phone: (08) 9376 5830 Email: reception@hcwa.org

www.hcwa.org

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Each of the standards looks at three key aspects:

What is the outcome for the consumer What is the expectation for the organisation What are the organisational requirements to show that the standard has been met

The new standards revolve around consumers, their families and the staff providing care. This partnership between the provider and consumer needs to work in order for the eight areas to work. Also since 1 July 2019, all Government funded aged care homes and home care services are measured against the new standards, and organisations must be able to provide evidence of their compliance and performance with the Quality Standards.

Aged care homes

Charter of Rights

Supporting the new Aged Care Quality Standards is a new single Charter of Aged Care Rights, protecting the rights of consumers receiving aged care services and their right to be properly looked after, treated well and given high quality care and services. All aged care providers will have to provide a personally signed copy of the Charter of Rights to every one of their residents or care recipients, giving them or their authorised representative an opportunity to co-sign. The new Charter covers 14 fundamental protections stating all older Australians receiving any type of Government funded aged care supports have the right to: 1. Safe and high quality care and services; 2. be treated with dignity and respect; 3. have your identity, culture and diversity valued and supported; 4. live without abuse and neglect; 5. be informed about your care and services in a way you understand; 6. access all information about yourself, including information about your rights, care and services; 7. have control over and make choice about your care and personal and social life, including where the choices involve personal risk; 8. have control over, and make decisions about, the personal aspects of your daily life, financial affairs and possessions; 9. your independence; 10. be listened to and understood; 11. have a person of your choice, including an aged care advocate, support you or speak on your behalf; 12. complain free from reprisal, and to have your complaints dealt with fairly and promptly; 13. personal privacy and to have your personal information protected; 14. exercise your rights without it adversely affecting the way you are treated.

REGIS AGED CARE

THE SUPPORT YOU NEED

Call 1300 998 100 or visit regis.com.au

Aged care homes

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By signing the Charter you acknowledge that your provider has given you information about your rights in relation to the aged care service, information about your rights under the Charter and a copy of the Charter signed by your provider. As a consumer, you have the option of signing the Charter of Aged Care Rights, however, even if you choose not to sign the document you can still receive care and services. Find out more on agedcarequality.com.au or call the Aged Care Quality and Safety Commission on 1800 951 822.

Complaints If you have concerns or are unhappy about the standard of care you are receiving, you or your representatives are strongly encouraged to firstly take all complaints to the facility management for resolution. It’s always best to address concerns rather than leaving it to escalate. If you don’t feel comfortable to deal with it yourself, you can ask an advocacy service to help you. If the matter is not resolved, you can then make complaints to the Aged Care Quality and Safety Commission on 1800 951 822 or visit agedcarequality.gov.au . Anyone can make a complaint about anything that may constitute a breach of the service provider’s responsibilities to past or present residents.

Let Our Family Care For Your Family Members

CARE SERVICES

Carinya Care is family owned and operated; we understand the importance of family. You will never be a number to us. Located in the leafy riverside suburb of Bicton, Carinya Care offers:

; e t i sp ure e R • Single and Couples/Companion Rooms g -Sec n i r • A Secure Dementa Specifc Wing ffe Non O w and • Extra Services Places o N ure • Beautful Gardens Sec • High and Low Care

• Fresh Chef Prepared Meals

For more informaton please call Tahlia on (08) 9438 5500 E: admin.assist@Carinyacare.com.au

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Aged care homes charge a range of fees to cover the cost of care, accommodation and living expenses, and these can vary enormously between facilities, and from resident to resident. Understanding the rules and seeking specialist advice from an aged care financial advisor to minimise costs is recommended. See page 103 for more information on financial advice. Both your income and financial assets affect your entitlements. The income and asset tests have been combined, to ensure a consistent fees policy. This will address the issue of asset rich, income poor residents paying for all of their accommodation and nothing for care, and the income rich, asset poor residents paying for their care but not for accommodation. The cost of care is divided into two parts â&#x20AC;&#x201C; daily care fees and accommodation payments:

Basic Daily Fees

As a resident in an aged care home you are asked to pay a daily fee as a contribution towards the cost of care and living expenses, such as meals and refreshments, cleaning, laundry, heating and cooling, as well as social activities.

Aged care costs

Costs for residential care

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In addition, the daily fee contributes to the costs for personal care including assistance with daily living such as bathing, dressing and toileting, assistance with mobility aids, therapy and certain medical and pharmaceutical services. The maximum Basic Daily Fee for all permanent residents who enter an aged care home is 85 percent of the annual single basic Age Pension. This applies as the maximum Basic Daily Fee for all respite residents, it is adjusted each March and September at the same time as the Age Pension. As of March 2019, the maximum Basic Daily Fee is $51.21 per day for all full pensioners and some part pensioners. Depending on your income and level of care, you may also be asked to pay an income tested fee as part of the daily fees. This does not apply to respite residents.

Aged care costs

How much will I pay? If you can afford to, you will pay a basic fee of up to 85 percent of the single basic pension, a means tested (your income and assets combined) contribution to your accommodation, and a means tested contribution to your care. The maximum means tested contribution will be allocated toward your accommodation payment until the full cost is paid and then toward your care fee. The family home will continue to be exempt from the aged care assets test if occupied by a spouse or other protected person. No one will need to pay a care fee greater than the cost of their care. In addition, an annual cap of $27,532.59 will apply to your means tested contribution to your care costs, together with a lifetime cap of $66,078.27 for means tested careÂ fees (Rates as at July 2019). Any income tested contributions you may have made as recipient of Home Care Packages will be taken into account in calculating lifetime care expenditure. The treatment of the family home will not change from current arrangements, for example if it is occupied by a spouse or protected person. Even when the value of your former home is included as an assessable asset, its value will be capped at $168,351.â&#x20AC;&#x160;20 (2019 prices) so that it is only counted in determining your ability to pay for your accommodation.

Accommodation payments Accommodation payments are different from daily care fees. They are used by the aged care home as capital funding to improve the quality of the buildings and services they provide. Not everyone pays an accommodation payment. It depends on the value of your assets and income at the time of entry into care. If you have more than $49,500 in assets and income, you can be asked to pay an accommodation payment, but you must be left with at least $49,500 in assets after your payment. (Rates as at July 2019).

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Welcome to our Holistic Care

Our purpose is to promote a unique experience of choice, lifestyle and belonging for all people as they age. Residential Aged Care | Retirement Living Home & Community Care | Respite and Day Care We offer support that suits your stage of life, whether you need help in the comfort of your own home, want to enjoy a maintenance-free lifestyle in one of our vibrant retirement communities, or require 24 hour care in one of our Aged Care Centres across Australia. To book a tour, or to enquire about any of our services, contact us today on 1300 111 227 or visit our website at agedcare.salvos.org.au

“ Life can be better every day, with a little help.” Bethanie on the Park Serviced Apartments for Seniors. When the little things take longer than they used to, it can be hard to enjoy life at home. Life in our one and two bedroom apartments in Menora allows you to enjoy peace of mind with a safe and secure location, 24/7 assistance and health monitoring. With options to include meals, cleaning or linen services, you will have the freedom to come and go as you please. And as your care needs increase, we’ll still be there to help you. All in all, we think you’ll ﬁnd that it’s just like home, but better.

Call 131 151 anytime bethanie.com.au

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Choose how you pay When moving into an aged care home, if you have the capacity to contribute to the cost of your accommodation, you can now choose how you pay for it. You have a choice of three options, however, if you start with one option and change your mind, you have up to 28 days from the date you move into the care home to decide how you wish to pay.

Payment Option 1: Refundable Accommodation Deposit (RAD)

This is a single payment made to the care home and works similar to an interest-free loan.

Payment Option 2: Daily Accommodation Payment (DAP)

In this option, you pay a periodic payment (usually on a monthly basis) for your accommodation; it is calculated based on the daily rate of the RAD. To calculate the daily payment equivalent of the refundable deposit, the RAD is multiplied by the Maximum Permissible Interest Rate (MPIR) and divided by 365 days. The MPIR is set by the Government and is updated every three months â&#x20AC;&#x201C; as of August 2019, it is 5.54 percent. The daily payment amount must be equivalent to the refundable deposit amount and is the maximum you can be charged per day for the room. These periodical payments are not refunded when you leave the home.

Payment Option 3: Combination payment of RAD and DAP

If you wish you can also choose to pay a combination of both a RAD and a DAP. For example, letâ&#x20AC;&#x2122;s assume the RAD is $400,000 but you want to only pay half of a deposit ($200,000) and the other as a DAP. Use this formula to calculate the DAP: (Balance of price x MPIR) / 365 = ($400,000 - $200,000) x 5.54% / 365 = $30.35 per day (MPIR from 1 August 2019). Or use our easy to use fee-estimator calculator on agedcareguide.com.au/nursing-home-fee-estimator For further information, call My Aged Care on 1800 200 422 or Centrelink on 13 23 00, or discuss with a placement consultant or financial advisor. Disclaimer - This information is a summary of the main provisions relating to aged care costs and while care has been taken to ensure that it is current on date of publication, it should not be taken as an authoritative source. Please phone 1800 200 422 for more complete, up-to-date information.

RAD and DAP

The balance of the deposit is guaranteed to be refunded when you leave the home, but only after any amounts which have been used to pay for agreed services have been deducted.

Applying to a home

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Applying to aged care homes

As soon as you have been approved by an Aged Care Assessment Team (ACAT) for Government funded residential care, you can begin looking for your future home. You can do this yourself or you can hire a placement consultant to do this for you. When searching for nursing homes, decide what features are important to you. Are you looking for an extra service facility, a specific cultural environment or a facility with pets? It is important to know and understand the types of homes that are available in your area because this may affect the cost and services you receive. It is recommended that you visit as many homes as possible, just as you would when buying or renting a house. This will allow you to get a feel for the culture of the home and its surroundings. You can also use residential respite as a way of finding out about the quality of care at a nursing home before deciding if the home is a good place for you to move into. When you have narrowed down which homes would suit your needs and wants, it is best to apply to a number of homes to increase your chances of finding a place quickly.

Deciding on a home

There are a number of things to consider when deciding which aged care home will best suit your needs. It’s important to make sure the nursing home you are looking into is clean and in reasonably good repair. It means you will likely have a nice, functional facility to live in during your stay. It’s also a good idea to check how many staff the facility has on during the day and at night to see if this meets your care requirements. Moving from a house to a smaller room in a nursing home can be a hard move and require a lot of downsizing of your possessions. Enquire into what rooms are available at the homes and how big they are, as well as whether they allow you to age in place if your needs increase.

Food is always an important part of an aged care home. Ask the aged care facility about how the food is prepared and whether they are able to meet any dietary requirements you may have. Look into whether you personally enjoy the taste of the food on offer and if residents have a say in the menu. If you have pets, find out if you can bring them into your new home. Many places, unfortunately, are not pet-friendly. It’s a good idea to double-check with nursing homes about their rules. Be sure to ask about the range of activities available and any entertainment programs they may have. These are vital for your ongoing wellbeing. Other services you may be looking for, include a hairdressing salon, on site café, a chapel or provision for church services.

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Waiting for residential care

Aged care homes cannot predict or know when a vacancy will occur, so it is important to keep in regular contact with the aged care homes to ensure they are aware you are still interested in admission to their home. If youâ&#x20AC;&#x2122;ve engaged the services of a placement consultant they will monitor vacancies for you.

What happens when a vacancy occurs?

The person in charge at the aged care home will either ring you, your carer or family directly, or phone the social worker if you are in hospital. You may be asked to make a decision within hours because there are usually other people also waiting. You, or the relevant hospital worker, will need to arrange for your transfer to the home as soon as is practicable. If you are unable to move into a home straight away, you will be given seven days after you have agreed to accept the place to move in. This is called pre-entry leave.

Waiting lists

Some aged care homes may have waiting lists and the length of these varies between homes. If your situation is urgent, please inform the staff at the home.

From the date of acceptance you may be charged for your care and be eligible to receive financial assistance from the Government. Be aware that if you move into an aged care home thatâ&#x20AC;&#x2122;s not your first choice, your priority on the waiting list of your preferred home will drop. It is not acceptable to be charged any fees, or be expected to make any donation, before you formally accept a place in an aged care home.

Imagine aged care with no compromises

Why donâ&#x20AC;&#x2122;t you come visit and meet some of the team, and see for yourself? We would love to show you around. We will give you a personal tour at your convenience, with no pressure.

Why not give us a call: 1800 237 746 Email: info@berrington.com.au www.berrington.com.au Welcome to Berrington Care Group where we have re-imagined aged care. We strive to enrich the lives of our residents in every way. With the same commitment to dining where our chefs prepare on site full a-la-carte dining.

A lifestyle deserved

(Administrators Appointed)

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Moving into a home The process of moving in is often referred to as the â&#x20AC;&#x2DC;admission processâ&#x20AC;&#x2122; and starts with an initial introduction, orientation and assessment. During the assessment a staff member will gather information including medical conditions, family history, food preferences, social and recreational likes and dislikes, and interests. This information will be used to create a care plan. The care plan is updated regularly and you can request to see a copy at any time.

Moving into a home

Family members and carers are welcome to assist in identifying social and care needs.

What can you bring with you?

Your aged care home will already have most of the furniture and furnishings, such as beds, chairs, wardrobe, curtains and floor coverings, so it may be helpful to directly ask the home what you can bring with you.

Personal items

Having personal belongings around you may help you to feel at home in your new environment. Some people may like to bring family photographs, their favourite films, books, music or other treasured items.

Clothing

It is important to ensure that personal clothing is properly labelled. Most nursing homes will launder your clothing either on site or through a laundry service. Bring enough clothing to allow for items being washed as it might take a couple of days before clean laundry is returned to you. Because of the large volume of washing, nursing home laundries often use commercial washing and drying machines, so make sure your clothes are machine washable and labelled with your full name.

Continence aids

Residents with higher level care needs, who require products for the management of incontinence, will have these provided by the aged care home. Other residents may be required to purchase these items.

Radios, TVs, computers, digital clocks

Residents can bring with them their preferred electrical and electronic items. Each item will be checked, tested and tagged for use.

Medication

It is important that you bring all prescription medication youâ&#x20AC;&#x2122;re currently taking with you on admission. Care staff will manage and administer the medication to ensure safe and quality use of your medicines.

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Retirement Living • Home Care • Residential Care

A trusted name since 1961 The first residents embraced SwanCare living (then known as Swan Cottage Homes) nearly 60 years ago. A non-profit and West-Australian organisation, SwanCare has become one of Australia’s leading providers of quality retirement living and aged care.

AGED CARE

AWARDS

2019 Innovation in Service or Design

WINNER

There’s four care facilities all within WA’s largest retirement and aged care site, SwanCare Bentley Park: • SwanCare Kingia • SwanCare Tandara • SwanCare Waminda • SwanCare Ningana (opening 2020) SwanCare offers award-winning care with a range of specialist services including palliative care, complex clinical services, and dementia care. Contact us today to discuss your individual needs.

SwanCare Ningana Setting a new benchmark

Call Leanne LeBrun on (08) 6250 0250, email care@swancare.com.au or visit www.swancare.com.au

SwanCare is opening a 124-suite aged care facility in 2020. The architecturally designed layout simulates real world experiences at your doorstep.

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Moving into a home

Topical creams, herbal remedies, vitamins and elixirs, which are nonâ&#x20AC;&#x2018;prescription items, should be declared to the staff.

Toiletries

The aged care home supplies the basic necessities such as toothpaste, soap and toilet tissue. Specific items or particular brands need to be purchased at your own expense.

Mobility and wheelchairs

Wheelchairs, scooters, walking frames, and other mobility aids will be assessed to ensure that these are appropriate to your current situation. The maintenance and upkeep of scooters and wheelchairs is your responsibility.

Making the transition

Once you have been offered a place in an aged care home, it is also important to organise your medical and financial matters, and who you will need to tell about your move. If you have not done so already, this is a good time to talk to your loved ones about your wishes for your future medical care. Writing your wishes in a letter or statement can help guide health professionals and those close to you if you become seriously ill or injured and are unable to make decisions about your own care.

Kimberley Residential Aged Care has provided fully accredited aged care services for over 40 years specialising in dementia and frail aged care in a friendly, safe and engaging environment. We are a family owned and operated business who are proud of our long standing reputation and are committed to providing high quality aged care services. l

Suites, single and twin share

Flexible visiting hours

CafĂŠ area for residents and friends

Centrally located and easily accessible by public transport

Home style meals by our qualified chef cooked on the premises

Garden Room for Residents activities 7 days a week

Registered Nurses on duty 24 hours, 7 days a week

Physiotherapist and Continence advisor on staff

Secure and attractive gardens with shaded areas and Aviary

For all inquiries please contact our Director of Nursing 78 Kimberley Street, West Leederville WA 6007 T: (08) 9381 1428 E: info@kimberleycare.com.au

www.kimberleycare.com.au

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Daily living in a nursing home

If you are thinking about moving into a nursing home you’re likely to experience a massive range of emotions, varying from relief and excitement to uncertainty and apprehension. Living in a nursing home will be different and it may take a while for you to settle into your new life. Generally life in a nursing home will be easier for you, and many residents have reported they actually enjoy an enhanced quality of life and improved social life.

It’s your home

While areas such as the dining room and lounge are communal, your room is your own. Nursing homes positively encourage you to bring personal items for your room, such as pictures, photos, ornaments, furniture throws and smaller pieces of furniture.

Daily living

Moving house is often stressful and it may take time to settle into your new environment. Here’s what you can expect from life in a nursing home.

Find out prior to moving what extra personal belongings you can bring so you can still enjoy the things which have meaning to you.

Midland Nursing Home

44 John St, Midland WA 6056

 9274 3157  midnurse@midnurse.com.au

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Social aspects and routines

Chances are, you’ve moved from living in a house on your own or with a partner, so you’ll need to get used to a few more people being around. However, the choice is yours as to how social you want to be. You can choose to be social in the communal areas and spend time with other residents or simply find a quiet corner or remain in your room to enjoy your own company. Nursing home staff are generally friendly and outgoing, and they will respect your need for privacy. Many nursing homes have strong links to the local community. You can choose to get involved with activities such as meeting local school children or other people from other groups. As well as adjusting to new people, there may be some changes to your daily routines, such as slightly different meal and shower times.

Daily living

Multiple activities

Nursing homes offer many social aspects and multiple activities such as exercise classes, religious services/classes, bingo, arts and craft, concerts and outings. It doesn’t mean you have to take part – you still decide what you want to do. You can continue to enjoy your usual activities outside the nursing home, such as attending any regular classes or meeting friends in your favourite coffee shop. The choice of how you spend your time is yours.

Partners and pets

Some homes offer rooms for couples in the form of adjoining rooms, double rooms, or even a single unit for couples. This means couples can continue living together even if they have different care and support needs. While most homes do not allow residents to have their personal pets, many homes now have ‘live-in’ animals such as cats, rabbits, dogs and birds. Some nursing homes also arrange for a variety of animals to visit regularly.

Family and friends

Your family and friends are always encouraged to visit and many nursing homes also have special areas available for private functions – this means you can still hold special events for family and friends in your nursing home.

Going on a holiday

When you live in an aged care home you can still go on a holiday. You can leave the aged care home for up to 52 nights in a financial year. This is called ‘social leave’. The Government will continue to pay subsidies on your behalf to the aged care home and you still have to pay your daily fees and income tested fees. If you are away for longer than 52 nights, the Government will stop paying subsidies and you may be asked to pay any owing amounts to the aged care home. The 52 night rule can not be extended.

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Premium nextgeneration aged care centre

Unlike a traditional nursing home, Southern Plus East Fremantle is the first of its kind in Western Australia, combining a premium residential aged care home with an onsite health and wellness centre. At the heart of Southern Plus East Fremantle is our commitment to ensuring residents enjoy living in their new home. Located at the former iconic Kaleeya Hospital, â&#x20AC;&#x2DC;Southern Plus East Fremantleâ&#x20AC;&#x2122; offers personalised care, dedicated clinical care partners, a variety of meaningful daily activities, entertainment and regular social connections. We have created spaces that provide a welcoming and caring environment for residents and their families to enjoy.

For more information contact our care advisors on 1300 000 161 or visit southernplus.org.au/eastfremantle

Care, assistance and nursing 24 hours a day 83 rooms Individually tailored dementia support Spacious indoor and outdoor areas Social activities Theatre room Fine dining Hydrotherapy pool Gymnasium Medical centre

15 Wolsely Road, East Fremantle 1300 000 161 enquiries@southernplus.org.au southernplus.org.au/eastfremantle

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Resident Agreement The Resident Agreement is a legal agreement between you and your aged care home. Before you move in, an aged care home will offer you a Resident Agreement to sign, which may cover things like the services you will receive, the fees to be paid and the rights and responsibilities you have as a resident of the home. Your Resident Agreement should include the following:

aged care home will help you find somewhere more appropriate;

your rights and responsibilities as a resident in your new aged care home;

your aged care home’s responsibilities to you as a resident; how the aged care home will deal with any complaints you, your carer, friends or family may make; and

any other matters agreed between you and the aged care home’s manager, within the requirements of the Aged Care Act 1997.

When do I sign?

If you choose to enter into a Resident Agreement, you don’t have to sign it at the time it is offered. You may want to take time to ask your friends, family, carer, financial advisor or legal practitioner for help to go through the agreement, although you don’t have to. While there is no time limit for signing the Resident Agreement, it is in your best interest to finalise the Resident Agreement as soon as you can, as it covers your rights and responsibilities.

Can I withdraw from the Resident Agreement?

Should you change your mind, you can withdraw from the Resident Agreement within 14 days of signing. You will need to let your aged care home know straight away, in writing. You will still need to pay your care fees and charges for care you’ve received during the 14 days. If you’ve made any other payments to your provider during that time, you are entitled to a refund.

Can I change the terms of the Resident Agreement? Changes can only be made to the agreement if both you and your aged care home agree. If you wish to change your agreement, you’ll have to give the home notice of your intention to do so, preferably in writing.

What if I need help understanding the agreements?

Since the Resident Agreement is a legally binding document, it’s important you understand everything in the document before you sign it. If you have any questions, you should ask your new aged care home. It’s their responsibility to make sure the agreements offered to you are clear.

Resident Agreement

the policies and practices used to set your fees and charges; the level of daily fees you’ll be asked to pay; any extra services you’ve agreed to receive, and their costs; any circumstances where you might be asked to leave and how the

Resident Agreement

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You can also ask your family, friends, carer or a legal practitioner to help you understand the terms of your agreements. The proposed agreements may not automatically include all the things that you think are important, so it is a good idea to check. If you’re having language difficulties because the agreements aren’t written in your preferred language, you can contact the Australian Government Translating and Interpreting Service (TIS) on 131 450. TIS covers more than 100 languages and is available 24 hours a day, seven days a week, for the cost of a local call.

What if I am not able to sign the agreements?

If you understand your agreement and want to sign it, but are physically unable to, you can ask someone with the legal authority to sign on your behalf, such as someone who holds Power of Attorney for you.

Rights and responsibilities

Your rights and responsibilities will be the same as those of every other resident. To make sure your rights and responsibilities are protected, there is legislation that all aged care homes funded by the Government must follow. The Charter of Residents’ Rights and Responsibilities will be displayed in your aged care home, or you can ask your home for a copy when they offer you your Resident Agreement.

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Frequently asked questions about moving into an aged care home . . .

Making the transition to residential aged care can be daunting and a life‑changing experience. It’s important you make the move confidently and know what to expect.

Making the decision to move into a nursing home comes at different times and for a variety of different reasons, all depending on the person, their care needs, their support network or financial status. Common reasons for making the move to a nursing home could include unsuitable personal care in your own home, after a crisis, or temporary respite or shortterm recovery.

Is there a trial period to see whether I like the home? It is important to make sure you are happy with the nursing home you are moving into and be confident it will meet your needs because it is going to be your new home. ‘Trialling’ a nursing home by booking in for temporary residential respite will give you a taste of what life is like living in the nursing home.

How will I know if the home is of good quality?

There are a number of ways that you can look into the quality of a nursing home. Some of the best ways include speaking to people living in the home, register for respite, look to the Aged Care Quality and Safety Commission and check out Care Opinion on AgedCareGuide.com.au

How long can I stay at an aged care facility?

You are able to stay at an aged care home for as long as you want, or need. However, you may wish to leave your current aged care home to move to another if you have been accepted to another aged care home which may better suit your health care needs or if you have been asked to leave.

Can the aged care home ask me to leave?

An aged care home might ask you to leave, with 14 days notice, if they are closing, they can’t provide the type of accommodation and care you need, you haven’t paid your fees within 42 days after they fall due, for reasons within your control or if you intentionally cause serious damage to the aged care home or to another resident or employees.

Am I free to ‘come and go’ as I please?

You are able to leave your aged care facility for up to 52 nights in a financial year. This is called ‘social leave’.

While you will still have to pay your daily fees and income tested fees, the Australian Government will continue to pay the appropriate subsidies to your aged care home on your behalf. This 52 day allocation period cannot be increased.

What if I need to go to hospital?

The time you spend in hospital will not count towards your social leave, but you’ll still have to pay your usual fees and payments. The Government will continue to pay appropriate subsidies to your aged care home while you are in hospital.

Frequently asked questions

How will I know when it’s time to move into a nursing home?

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RETIREMENT LIVING Independent living villas in Albany, Denmark & Gosnells Villages close to shops, medical centres, hospitals and more

HOME CARE

Amaroo@Home, provides a range of support that enables you to remain independent in your own home, including: Personal Care: Showering/bathing, dressing, assistance with medications Daily Activities: Laundry, house cleaning, gardening, meal preparation, shopping, transport services Clinical Care: Nursing assessments, wound care Allied Health: In-home podiatry, physio and OT

RESIDENTIAL CARE (GOSNELLS)

2 Residential Care facilities onsite Dementia care Onsite health professionals Respite

1300 653 967 2 Wreford Court, Gosnells WA

www.amaroovillage.com.au

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Aged care checklist When trying to decide which aged care home or service best suits your needs, a checklist is an excellent evaluation method.

You may want to consider a short-term respite stay at the home. That way you can experience what it is like to live in the facility before you make the final decision as to whether it is a place you would like to move into permanently. Below are a number of questions to ask the provider when assessing the suitability of an aged care home, supported living facility or other service, to assist you in making your decision.

The provider

Is the provider for-profit or not-for-profit, church or charity based? Do the owners/directors of the company have a health and/or aged care background?

When was the last time a complaint was made to the provider, what about and how was it dealt with?

Are residents and their families encouraged to have input into services offered and the quality of care?

The facility

Does the home look and smell fresh and clean and is it in good repair? Are the carpets and floor coverings clean? Is the inside temperature comfortable? Does the home meet safety regulations? Is there good and clear signage throughout the facility? Are there secure and interesting outdoor areas? Are there spaces and activities to support people living with special needs such as dementia?

Do the residents appear clean and neat? Can you stay in the facility if your needs change?

The staff

Are the staff friendly and welcoming? Does the staff provide clear answers to your questions? What is the mood of interaction between staff and residents? Do staff look like they take their time with residents to give them personal attention?

What is the ratio of nurses/care workers to residents on weekdays, weekends and at night-time?

Aged care checklist

Take note of your first impressions when you first call the nursing home or service. Are staff friendly and accommodating to answering your questions? When considering a nursing home, ask to tour the facility and speak to people already living in the care home. You may know someone who lives there or has a loved one at the facility. Ask them about their experience.

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The room

Is it a single or shared room? Is the room you’re shown the actual room you’ll be moving into or is it for display only?

Does the room have an ensuite or are the bathrooms shared? Are there provisions for married couples? How is the room allocation determined? Is there access to a private phone line, internet connection or pay TV?

How is the heating/cooling controlled? What personal effects and furnishings can you bring to the home? Are there provisions for safe storage of personal items? Are there easily accessible alarm buttons in the room and

Aged care checklist

how many?

Are staff respecting resident’s privacy – do they knock before entering a resident’s room?

Day to day living

Are there areas for families and friends to meet and celebrate special events?

Can family and friends take part in activities? Are meals cooked on site or delivered? Are menus flexible and able to meet special requirements? What types of individual and group activities are offered and how often?

Are there activities that include cultural and spiritual preferences? Are there any activities organised together with the local community?

What special events are celebrated? Does the facility have pets on site or offer a pet visitation program?

Health and personal care

Is there a GP on site or can you continue to see a Physician of your choice?

How do staff administer and monitor resident’s medicine intake? How are medical emergencies handled? What other services such as speech therapy and occupational therapy are available on site

Is there a dietitian or nutritionist part of the care team? Does the facility have a wellness program? How does the facility deal with end-of-life/palliative care? Are any provisions – such as continence pads – rationed?

Financial

What are my payment options? What is the breakdown of the payable fees? Can you negotiate on the fees and how they are paid?

Care with Purpose, our Montessori Model of Care. Catholic Homes ‘Care with Purpose’ is based on Montessori principles and incorporates our Core Values of Joy, Love and Hospitality. We promote independence by encouraging and supporting people to do as much as possible for themselves and achieve their potential. Our care is centered on knowledge of their past, their current abilities and their physical, social and emotional needs. Residential Care We understand there is nothing better than feeling at home. So we offer seven unique environments to help you feel at home with us. Each facility offers a ‘Care with Purpose’ model of care provided to you by our outstanding staff. Come and see the difference at our homes.

Care Choices Support tailored to your needs. Continue being active and independent. Let us help you stay connected. Home Care Private Services Day Therapy Centre

We are excited to announce our new St Vincent’s facility will be opening in Guildford in December 2019. Offering 85 single rooms with ensuites plus a couples suite with a double bed and sitting room. The new St Vincent’s will set the standard in how aged care should be delivered; incorporating ‘Care with Purpose’ and the latest technology for both our residents, their families and our staff.

Short Term Restorative Care

Home Care

Residential Care

For most people it’s ideal to continue living in their own home. We can create a personalised Home Care package that allows you to enjoy your home and continue doing the things you love.

Pastoral Care

Volunteers In Place Service Comfort Care Centre Retirement Living

Retirement Living We have four beautiful retirement villages offering independence in a small, caring community. Located alongside an aged care residence, they give access to a wide range of social opportunities, services and support. We offer over 50 years of care and welcome all faiths and backgrounds. Contact our friendly and caring staff today.

1300 244 111

catholichomes.com

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Residential respite

day care centres that provide respite for a half or full day; in home respite services, including overnight, home and personal care services;

activity programs; a break away from home with a support worker; respite for carers of people with dementia and challenging behaviours;

respite in an aged care home or overnight in a community setting; and

respite for employed carers and for carers seeking to return to work.

Eligibility

Centre Based Respite Care

Cost

There is no charge for assistance provided at Commonwealth Respite and Carelink Centres. If using a referred service, individual service fees may apply. For more information contact your local Commonwealth Respite and Carelink Centre on 1800 052 222.

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Extra services Some aged care homes provide ‘extra services’ such as a higher standard of accommodation, increased entertainment options and more diverse food choices. Extra service homes have approval from the Australian Government to offer these additional hotel type services and they come at an additional cost to the resident. ‘Extra service’ only refers to the standard of accommodation, meals, food and entertainment, and not to the level of care which is legislated to be of a high standard across all aged care homes. Services delivered and cost may vary between providers and they should be outlined in your Resident Agreement.

Some of the extra services you might be offered include:

A bigger room internet daily newspaper satellite TV phone choice of meals selection of beverages including wines, beer and spirits special therapies such as massage, aromatherapy or podiatry leisure/entertainment facilities.

Fees

Extra service fees are set by the provider and approved by the Australian Government. This is an additional charge on top of the basic daily care fee, accommodation payment all residents pay, and any means tested fee. Some providers may offer rooms with a non-optional extra service package. You can only take up the room if you agree to and pay for the extra services offered. Other providers may offer extra services as an optional package that you can choose or cancel at any time. In this case, switching from general residency to extra service residence within the same home, does not change the accommodation payment you have already agreed to when entering the home and the provider cannot charge a new or additional accommodation payment.

Additional services

All people in aged care homes have the option to purchase additional services such as entertainment or lifestyle choices for an extra fee. Providers can not charge additional services fees for anything that is part of the normal operation of the nursing home and you have to agree to these charges before they are being delivered. See pages 143 for a list of aged care homes that offer extra services.

Extra services

In some cases, the whole of the home is ‘extra service’, while in others, a distinct part of that home, such as a separate building, wing or unit, is dedicated to extra services.

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Cultural services

Meeting the needs of all cultures For many older Australians, leaving their home to move into residential care is a lifestyle change that can lead to an emotionally challenging experience. This transition can become more challenging for older people from culturally and linguistically diverse (CALD) backgrounds requiring access to residential and community aged care services that are sensitive to meeting their specific cultural, spiritual, dietary and linguistic needs. For example, people who migrated from southern and eastern Europe in the 1950s and ‘60s, or from Asian countries in the 1970s and ‘80s, and who are now in need of aged and community care services, will be much more comfortable and secure receiving care from people who understand their specific cultural needs. It is expected that by 2021, more than 30 percent of Australia’s older population will have been born overseas, mostly in a non-English speaking country. With an increasing ageing and migration population, it is essential that Australian aged care services and communities have the capacity to respond to the unique needs of people from CALD backgrounds. It is also common for people from non-English speaking backgrounds who have developed dementia to forget the English language they have learnt

Since 1909, Chung Wah Community & Aged Care have continued to provide high-quality services and support for the aged and disabled community, particularly for people who are from diverse cultural and language background.

WE SPEAK YOUR LANGUAGE, WE KNOW YOUR CULTURE 我们说您的语言，我们了解您的文化 CHÚNG TÔI HIỂU VĂN HÓA CỦA BẠN

Currently, we provide culturally appropriate aged care and disability services to more than 800 frail, elderly and/or disabled consumer with different health conditions from multi-cultural background throughout the Perth metro area. We provide services that base on consumer’ needs and interests. We also encourage consumer to enhance their self-independence. Our comprehensive services are based on consumer’ needs and interests. HOME CARE

COMMUNITY HUB

EVERGREEN COLLEGE

Including two service programs, which are the Commonwealth Home Support Programme (CHSP), Home Care Package (HCP). The details of home care services include personal care, medical prompting, domestic cleaning, shopping assistance and more.

We have two day centres that are in Willetton and Balcatta. Our day centres provide opportunities for consumer to engage with each other. The services include culturally appropriate social support activities, morning exercise, catering and transport services.

Enhancing consumer’ personal wellbeing by providing various classes and activities suitable for consumer. The classes include computer class, Tai Chi, memory support, story telling, cooking, singing, Chinese calligraphy and English class.

chungwahcac

For more info: (08) 9328 3988 | enquiry@chungwahcac.org.au

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and revert to their original mother tongue even though they may have lived in Australia for many years. Meeting the needs of the nation’s older people from Culturally and Linguistically Diverse (CALD) backgrounds has been a growing focus of the Australian Government, especially over the past 12 months. The highly complex nature of meeting and understanding the needs of ageing CALD Australians is being increasingly recognised by Government with emphasis and focus also being put on the risk factors specific to CALD Australians that can affect their ageing experience. Providing suitable cultural care has been associated with huge health and wellbeing benefits for this growing group of older Australians which has led to the Government’s introduction of a number of initiatives specific to CALD elders and their care.

Cluster facilities

Facilities with clusters for CALD older people generally consist of three or more residents from a similar background and staff who speak their language. Cluster facilities also make an extra effort to focus on meeting the cultural, spiritual, dietary and social needs of CALD residents. The aim of clustering is to:

Enhance the quality of care provided to residents from CALD backgrounds in residential aged care facilities

Cultural services

A growing focus

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Promote and facilitate access to residential aged care facilities for people from CALD backgrounds

Enable residents to observe religious, spiritual, cultural and personally significant events

Improve communication between staff and residents Maintain dietary customs according to the CALD backgrounds of residents’ religious and cultural preferences

Provide social and activity programs that appropriately cater for the needs and interests of CALD residents.

Some mainstream residential aged care facilities have informal ‘clusters’ that cater for the needs of older people from diverse backgrounds.

There are also ethno-specific aged care facilities that have formally entered into a contract with the Australian Government to, wherever possible, meet the needs of a specific ethnic group.

Cultural services

Partners in Culturally Appropriate Care

Partners in Culturally Appropriate Care (PICAC) is a national initiative, funded by the Australian Government, designed to improve aged care service delivery for older people from CALD communities. The PICAC initiative has resulted in:

More aged care service providers delivering culturally appropriate care to older CALD people

Better access for older CALD people to culturally appropriate residential and community care services; and

Older CALD people having a greater capacity to make informed decisions about residential and community based aged care.

Through training, workshops and information resources, the PICAC program aims to equip and support residential and community aged care service providers to deliver culturally appropriate care. Call 08 9467 2490 to find out more about PICAC across Western Australia.

Breaking language barriers

Healthcare professionals in General Practice treat patients from a diverse range of cultural and linguistic backgrounds.

A significant proportion of the Australian population speak a primary language other than English and patients with limited English proficiency may be less likely to adhere to medication regimes and follow-up plans. They may also have a decreased understanding of their diagnosis, and overall, less satisfaction with their care. Access to high quality medical interpreter services may improve the quality of care for these patients.

Language assistance will ideally be provided by a professionally trained medical interpreter, but can also come from multilingual staff, family or friends. By understanding the benefits of an interpreting service, healthcare professionals may help facilitate culturally competent care.

The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Government. The service covers more than 100 languages and is available 24/7 on 131 450.

See pages 156 –158 for a list of aged care homes and home care package providers in WA who can meet the needs of people from a range of cultures.

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Special needs groups

There are a number of groups of people that are recognised by the Government as ‘special needs’ groups when it comes to aged care services. Aged care providers are required to consider the needs of these groups in the provision of care: Veterans – Veterans have a ‘special needs’ status to support complex medical requirements that include the need for high levels of emotional and cultural support in old age, as a result of a veterans’ wartime experience.

Care leavers – A care leaver is a person who, as a child or youth, spent time in institutional care or other types of out of home care like orphanages, children’s homes or foster care.

Because of their experiences in institutionalised care, aged care has been flagged as an area that can cause distress and anxiety.

Culturally and Linguistically Diverse people (CALD) – Aged care services that cater specifically for people who are culturally and linguistically diverse might have staff that speak a foreign language, have specific cultural activities or meet spiritual needs.

The ‘National Ageing and Aged Care Strategy for People from Culturally and Linguistically Diverse (CALD) Backgrounds’ strategy helps providers deliver quality care and aims to make culturally appropriate aged care more accessible.

See page 156 -158 for a list of culturally appropriate homes and services.

LGBTIQ – Through the National LGBTI Ageing and Aged Care Strategy, the Government aims to ensure lesbian, gay, bisexual, transgender, intersex and questioning (LGBTIQ) people have access to the same opportunities and options in aged care that are available to all Australians.

Financially disadvantaged – If you have genuine difficulty paying aged care fees and charges, financial hardship provisions may apply. These allow for your fees and charges to be reduced or waived.

Aboriginal and Torres Strait Islander (ATSI) – The care needs of older ATSI people can be quite specific and there is a cultural element that needs to be considered in the delivery of care. See page 156 -158 for an overview of service providers that have indicated to cater for ATSI clients. Homeless – If you are currently homeless, or if you’re at risk of becoming homeless, there Government funded services that can help solve your housing problems, or assist with financial or legal issues.

Disability – If you have a disability, are over 65 years of age and currently receive support through the National Disability Insurance Scheme (NDIS), visit ndis.gov.au or phone 1800 800 110 to find out what services are available to you. Rural & Regional clients – Services offered in rural and regional areas will depend on the needs of the whole community and sometimes aged care, health and community services are combined to meet local health needs.

Special needs groups

Contact the Department of Veterans’ Affairs on 133 254 or visit www.dva.gov.au for information about support for veterans.

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24-hour care in your own home Supported living communities combine the best advantages of retirement villages and nursing homes, to provide a new and welcome choice for seniors.

In a supported living community you buy and have a leasehold title to your own home – as in many retirement villages. However, unlike a retirement village, you’ll have access to various levels of personal care and nursing care – but this is provided in the privacy of your own home, a choice not available in nursing homes.

Care Communities

Supported living

A new type of supported living is known as Care Communities. These are unique villages with the look and feel of a retirement village and the care of a nursing home. Run by approved providers, you can access Government funding for Home Care Packages, with home care services offered in the comfort of your own self-contained home in the village.

No asset-testing or ACAT assessments

Acquiring one of these homes, which is not Government funded, is surprisingly easy. There is no need for asset testing or income testing, and also no need for an assessment by the Aged Care Assessment Team (ACAT) that nursing homes require. If you already receive home support benefits before moving to a supported living community you can stay with your current provider.

Staff at supported living communities

Carers are always available to help out with daily housekeeping chores such as cleaning, vacuuming, clothes washing and ironing. Registered Nurses can prepare suitable care plans individually tailored to your health care requirements, including, regular health checks, medication management, wound and skin care, palliative in home care, illness prevention, pharmaceutical support a nd medication reminders.

Maintain your social life

While some residential aged care homes don’t cater for couples, supported living communities can offer the capacity for couples to stay together in their own home, even if they require different levels of care. The community centres offer many comfortable facilities, including lounge areas, libraries, television, games and activities rooms and tea and coffee facilities.

Choosing a supported living community

There are various factors which may determine your transition to a particular supported living community. It’s important to remember, the facility you will be happiest at will not necessarily be the most expensive. The right community for you is the community where you feel ‘most at home’.

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Retirement living and your choices

If you are looking for a supportive environment with safety and security, you might like to consider a well managed retirement village. Retirement villages are designed for people aged over 55 as an alternative housing and lifestyle option. The size and levels of accommodation vary – from self contained independent living to serviced apartments.

Seek expert advice as well as that of your chosen village’s residents’ committee. Also, be sure to assess the culture and social side of the village to ensure they meet your expectations. Independent living – also known as villas or apartments are designed for active retirees. They range from one to four bedrooms and may be within a high or medium-rise complex, terrace housing arrangement, stand-alone or semi-detached. Serviced apartments – Serviced apartments are generally one or two bedrooms and provide residents with some daily living assistance. Services may include cleaning, laundry and assistance with personal care. Residential aged care – Some retirement village complexes also offer residential low level care and high level care accommodation, as well as Home Care Packages for people with varying care needs. You will need an aged care assessment to access either of these care options.

Types of villages

There are two types of retirement villages, resident funded villages or donor funded villages. Resident funded villages are owned and operated by the private sector or not-for-profit organisations on a commercial basis to produce a profit or surplus. The village is funded by the residents who ‘purchase’ their villa or apartment under one of the tenure arrangements. The residents also contribute to the village’s capital infrastructure and the cost of ongoing management. Donor funded villages are normally owned and operated by not-for-profit organisations or church groups. They include an element of charitable subsidy and entry is generally restricted to the needy.

Ownership

The various forms of occupation or ownership rights are referred to as ‘tenure’. The legal forms of tenure include Strata Title ownership, leasehold estates, licences to occupy, freehold or company share arrangement with related residency entitlements.

Retirement living

Think about the type of village you wish to live in and what you can afford on a continuing basis. It is essential that you ask questions to understand the financial implications of ‘owning’ a unit in a village.

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Deposit or entry contribution?

Before moving into a village, you will need to pay an entry contribution which is refunded if you move out of the village. However, a Deferred Management Fee (DMF) usually applies, and is deducted from the amount you receive back. This must be specified in the entry agreement or contract. The cost of entering a village depends on the facilities and services offered. Monthly service and maintenance charges also apply and you may have to pay for extra personal services like laundry. To reserve a villa, a nominal deposit is required and the village will have a policy on how long it can be held for you. Should you change your mind within this specified time, the deposit will be refunded. If you enter into a binding arrangement with the village, the deposit will be part of the purchase price.

Retirement living

Fees and charges

There are many fees and charges associated with living in a retirement village, ensure you are provided with full details of all applicable charges. These costs may include upkeep of facilities, staff, council and water rates from common areas, security, insurances including workers’ compensation and public liability, contents insurance for common areas as well as village building insurance.

What happens upon vacating?

While the resale value will be determined by the market, there are factors in a retirement village that can add value to your villa or apartment. These include good management, attractiveness and the services and amenities available to enhance retirement living.

Departure/exit fee

The village will deduct a ‘deferred’, ‘departure’ or ‘exit’ fee at the time of settlement of sale or re‑occupancy of your villa. This fee forms part of the purchase price, but its payment is deferred until the end of the occupancy. The amount is calculated using a formula that generally involves a percentage of your/your successor’s entry cost multiplied by the number of years of your occupancy, and may include a proportion of capital appreciation.

Can’t afford to buy?

Some retirement villages offer accommodation rental units, sometimes known as periodic tenancy, although these are generally reserved for people with limited financial resources and are usually income assessed. You don’t own the property but pay a weekly fee for the accommodation under the Residential Tenancy Agreement, plus bond. Depending on your circumstances you may be able to receive rent assistance from Centrelink.

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Suite 2, 915 Albany Highway, East Victoria Park W.A 6101 | Ph: 08 9362 0100 | Fax: 08 9355 1923 Email: info@retireeswa.com.au | Web: www.retireeswa.com.au

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Finding the right village

When deciding on a retirement village, be clear about what you want, what you are prepared to compromise on and what you definitely don’t want. Finances: Know your budget, what you can afford and what other ongoing costs are required. Always seek expert legal and financial advice. Ask questions and ensure you fully understand all the financial and legal implications of living in a retirement village before you sign anything or hand any money over. Lifestyle: Think carefully about how you spend your time now and how you want to spend your time in the future. For instance, if you are looking for a complete lifestyle change, you might consider a resort retirement village. Many villages offer special interest facilities such as golf and tennis courts, and more are now accepting pets. Support: One of the attractions of a retirement village is the peace of mind of 24-hour help and assistance. Many villages now offer additional home support services. This is ideal if you need additional help with personal care, meals, laundry and domestic assistance. Location: When looking at locations, you may want to consider whether you want to be closer to family or stay in or near the community you’re already in. You may have always dreamed of living by the sea or in the country, while proximity to shops may also be important to you. Amenities: Villages now offer a massive range of amenities including libraries, restaurants, community rooms and barbeque areas. Ultimately you will be paying for these amenities through your weekly or monthly payments, so you may want to think about whether an all-weather indoor heated swimming pool or the caravan and boat parking is important to your needs. Other accommodation: Your or your partner’s needs may change in the future, so you may also want to consider what other types of accommodation are available. Many developments are now offering serviced apartments and residential aged care at the same location, which means that even though your needs might change, you can still live in the same community.

Choosing a village

When you have found a village that appeals to you and you feel would suit your particular needs, it is recommended that you don’t rush into making a commitment. Instead visit the village often, get to know the management and staff as well as the residents’ committee and seek answers to all your questions. Make sure you request a copy of the village rules. These are generally appropriate rules to enable residents and guests to enjoy the village, particularly communal areas, and its lifestyle and are based upon courtesy and a mutual understanding between residents and management.

Seniors & Disability Services Supporting our mature aged who choose to remain living independently at home Support at home and in the community: • Meals • Respite • Transport • Medication • Personal and self-care • Domestic assistance • Group or individual activities • At centre or out in the community fun • Home/garden maintenance • Independent retirement living Services provided through CHSP, Home Care Packages, Brokerage and Private arrangements. Bassendean, Ashfield, Eden Hill, Maylands, Bayswater, Morley, Embleton, Kiara, Lockridge, Guildford, Midland, Woodbridge, Beechboro and Caversham Personalised flexible services to support your independence and well-being.

9279 6588 sdsadmin@bassendean.wa.gov.au

Ashfield Community Centre 2 Colstoun Road, Ashfield

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Supporting the rights of older people Most of the time aged care services work well and the people who use them are happy with the service they receive. However, sometimes a problem may arise, and you may need help to speak up and have the problem resolved. Many people feel uncomfortable raising a complaint or concern but it is important to address your concerns early and not leaving it to escalate. This can be particularly difficult if your complaint is about the care or services that you are dependent upon for meeting your most basic needs. Nevertheless, we live in a society where each and every one of us, regardless of our age, has rights as citizens and individuals.

If you feel unsure or unable to address your concerns with the service provider, you can ask an advocacy service to help you. An aged care advocate can help you take choice and control over your care services and work with you and your family on the best way to address your concerns with a provider. Their services are usually free and they can give you information, advice and support you to express your concerns or even speak on your behalf. They will aim to achieve the best possible outcome for you. An advocate can: Help you understand your rights and responsibilities Listen to your concerns and discuss your options Support you and give you confidence in addressing a concern Raise a concern with the service provider or speak on your behalf Advice is generally provided on consumer rights, human rights, aged care rights and responsibilities, financial exploitation, substitute decision-making and elder abuse prevention and response. Advocates can assist with negotiating changes to your care plan, ensuring the needs of people from culturally diverse backgrounds are met. They also deliver specialist community education such as self-advocacy and how to meet the needs of people with dementia and special needs. There are free and independent advocacy services in every State and Territory that provide free telephone advice, community education and other assistance for older persons. If you receive Government funded home care or aged care services you can access free advocacy services through this program. Contact the National Aged Care Advisory Line on 1800 700 600 to speak with an aged care advocate in your State or visit online at opan.com.au.

Advocacy

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Elder abuse

They are the heartbreaking stories of older people being mistreated by the people they trust and who are closest to them.

Elder abuse

Like the case of the 85 year old gentleman who appointed a distant relative as his Power of Attorney. He was neglected, unable to return to his own home and large amounts of money were taken out of his bank account without his permission. Or the woman who became depressed and fearful because her addict son abused her verbally and psychologically, took her possessions, and isolated her socially. Elder abuse is defined as any act which causes harm to an older person and is carried out by someone they know and trust, such as a family member or friend. The abuse may be physical, social, financial, psychological or sexual and can include mistreatment and neglect. A report from the World Health Organisation suggests that the number of people experiencing elder abuse could be as high as one in ten. As our population ages, the number of people affected by elder abuse is expected to rise. For information about abuse and abuse prevention, and options for getting help in Western Australia, talk to an aged care advocate, visit opan.com.au, or contact the National Aged Care Advocacy Line on 1800 700 600.

Some things in life are worth protecting Getting your affairs in order is an important part of your life planning, yet over half of Western Australian adults havenâ&#x20AC;&#x2122;t planned for what might happen to them if they lose the mental capacity to make decisions, or what will happen to their assets after theyâ&#x20AC;&#x2122;re gone.

The Public Trustee is an independent and impartial statutory authority that has been helping Western Australians and their families look after what is important to them, for over 70 years. Give yourself peace of mind. Make or update your Will and Enduring Power of Attorney today to ensure your loved ones are protected.

For more information visit www.publictrustee.wa.gov.au or phone 1300 746 116 n Wills

Deceased Estate Administration n WA Will Bank n Enduring Power of Attorney n Trust Management n Elder Abuse Prevention n Private Administrator Support n

COMPATIBLE CARE NURSING SERVICES

Aged Care Placement Services We Care For You the Most

The mere thought of moving your loved one to an Aged Care Facility can be a daunting experience for you and your family. Compatible Care Nursing Services can provide you with a complete end-to-end Aged Placement package to assist you with this process. We offer Aged Care Placement Services so you can focus more on your loved one. Compatible Care Nursing Services has established a strong relationship with a network of Aged Care Facilities. Our Aged Care Placement Services include: • Providing you with a shortlist of facilities in your preferred location catering for the specific needs of your loved one. • Arrange tours for you to observe the care and facilities available to have your most sound decision. • Assist you with paperwork for entry into your chosen Aged Care Facility and Centrelink. • Assist you to understand the fees/costs associated. • Advocate on your loved ones behalf

• We include in our Aged Care Placement Services counselling that may assist you to cope with the emotional burden of placing a loved one in care. We also offer Private Home Care and Temporary Nursing Services providing the following assistance: • Personal Care • Live in Care • Dementia Care • Convalescence Care • Social Support • Wellness Checks

placements@compatiblecare.com.au

Phone 1300NURSE1 (1300 687 731)

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Placement consultants

A placement consultant makes your job so much easier Needing to place a loved one into an aged care home can be a highly stressful event for families and carers. This process can be eased significantly with the help of an aged care placement consultant who can take control of the running around, paperwork and planning. Moving into residential care is a situation most people postpone for as long as possible until the point of necessity, often leaving little time to organise everything. If some initial planning were to be undertaken it could soothe the transition and reduce the stress at what is a critical turning point in peopleâ&#x20AC;&#x2122;s lives. Planning should include obtaining information on the financial implications of entering residential care, gaining information on the facilities available in your area and ensuring Wills and Powers of Attorney and Guardianship are up to date. A placement consultant can take over a lot of the stress of searching for and transitioning into an aged care home.

How a placement consultant can help

Every single transition to aged care is unique and a placement consultant will take several things in consideration to make sure the advice is right for your circumstances. Having extensive knowledge of facilities in their area, as well as the placement process, an aged care placement consultant can often find a home faster, and one that is specially suited to your requirements.

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Through their established relationships with aged care homes, they are familiar with the culture of each home and, most importantly, they have advanced knowledge when vacancies become available. By knowing the culture of each facility and getting to know you, placement consultants can determine which homes would best suit your needs and preferences, and make prior applications to these homes. Without the assistance of an aged care placement consultant, you or your carer would need to constantly phone the facilities of your choice to demonstrate your eagerness and commitment to obtaining a bed.

Negotiate and advocate for you

The aged care placement consultant advocates on you and your family’s behalf and is able to assist with the whole assessment process. They also complete all the necessary paperwork and application forms for entry into an aged care home which is helpful, as the applications can be quite daunting. They may suggest seeking financial advice where required. An aged care placement consultant helps share the load at this crucial time, can significantly speed up the time it usually takes to find a placement at a suitable home, thereby easing the transition into residential care. Be sure about your expectations of service and what the placement consultant is able to provide, including:

Face to face family meetings to discuss your situation and a respect for the emotions of all the family members involved

See yourself happy Unique placement & fi nancial services as individual as you are. GET IN TOUCH

PLACEMENT JOURNEY

FINANCIAL COMFORT

Your health requirements and desired living arrangements are our first priority.

You can relax when you understand aged care fees and what you can afford.

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

There are many ways to pay for your care. Let’s find the best approach for you.

Visit our website at www.relacs.net.au

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

Authorised Representative of Chalice Nominees Pty Ltd ABN 97 079 162 393 | AFSL 246305

Get the support and clarity you need during an emotional and stressful time.

Call our team on 08 6143 2565 Email your enquiry to info@relacs.net.au

Placement consultants

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We can structure your Aged Pension to help you make the most of it. We’ll complete your Income and Asset Assessment for you. As Financial Advisors we have you covered however tricky your financial situation.

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Placement consultants

Support and recommendations that cater for the specific requirements of your family and loved one

Counsel that prioritises family sensitivities, needs and special requests, before asking how much money is available and getting the status of the financial situation

Practical assistance with urgent placement situations – which they often are – where reducing the typical waiting times, or arranging respite care, is a necessity.

Choosing a placement consultant

When you’re choosing a placement consultant to support you through the aged care transition, look for someone who is an expert in building and nurturing relationships, who is unbiased and independent, and has no business investment or alignment with any aged care facility.   An independent professional is able to provide guidance based entirely on your individual circumstances, not biased by commission or kickbacks from any particular facility or provider. Choose an advocate who will ease your concerns, supporting your family with all aspects of this transition, allowing you to focus on your loved one. Their professional fees may differ and it is reasonable to advise them if you are working to a budget.

Resolving family disputes

Placing a family member into care can be life changing. There are many factors – physical, social, psychological and financial – that may arise which families sometimes find too difficult to cope with by themselves.

Empathy Care The Professional Community and Residential Care Consultants Finding the appropriate care for your family needs in an ever changing and complex market requires specialist skills. Let Empathy Care, a wholly independent care consultancy, assist you in determining and engaging the optimum provider to meet your complex needs.

Empathy Care provides you with the solution to your care needs from the comfort and convenience of your own home. For further information and to arrange a confidential appointment please contact

P: (08) 9291 3064

E: info@empathycare.com.au

www.empathycare.com.au

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Every family member wants their opinion considered when it comes to making choices, such situations can result in family conflicts.

Feelings of guilt

The journey into aged care is often a challenging and emotional time. Not only for you, the person going into care, but also for family members, who have sometimes cared for their loved one for a long time. You may feel rejected and unloved or are scared to take the step of going into care and worry you’ll lose your independence. At the same time many family members feel guilty about not being able to look after their loved one anymore. Finding professional support may relieve you from negative beliefs and provide you with coping skills which can ease the difficult journey towards placing a loved one in care.

Case management

The case management process uses a comprehensive approach to identify and implement health and social care services to optimise your health, quality of life and active participation in the community. Case management may be short or long term, or episodic. It plans for both current situations and your long term needs.

Case management

There are specialist health professionals who offer independent, non‑judgmental service, which can explore the subtleties of each situation and offer caring support in addition to counselling and conflict resolution.

Case Managers work in partnership with you, your carer and family, as well as other service providers to develop and implement individualised care plans and strategies best suited to your needs and goals. Health based case managers are usually a nurse, social worker or allied health professional. Community based case managers generally have skills

CARE COMPASSION CHOICE • One on one consultation with an experienced RN to assist in finding the best solution for both client and family

• Support in completing the paperwork required for the services you want • Assistance with residential aged care planning and placement • Assistance with home care planning • Unlocking the complexities around the cost of aged care • Flexible pricing structure tailored to the level of support you require

Putting you back in control of the difficult decisions e: info@stresslessagedcare.com.au ● m: 0438 698 888 w: www.stresslessagedcare.com.au

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Need help to find the right Aged Care Accommodation?

With over 30 years industry experience, Aged Care & Retirement Placement Services can provide expert advice and assistance in a sensitive and understanding manner. We can assist you to:

Understand the aged care system and associated costs and processes. Explore accommodation options and locations that suit your needs. WA owned and operated Contact Marcia: 0401 340 332 Susan: 0433 796 512

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from a range of disciplines such as social workers, behavioural science, allied health or nursing. The type of care will depend on your individual needs. Some may only require coordination of support services such as home care. If you are eligible for a Government funded care package, case managers are often assigned through your service provider as part of your Home Care Package or home care services. If you have complex and multiple needs and you’re looking at different care options, or you would prefer not to use a Government funded package, you may choose to use the services of a private case manager.

Care planning

The aim is to provide appropriate and coordinated care that you have control over. Care plans are person-centred and prioritise the needs identified in the comprehensive assessment. The case manager implements the care plan and this may include identifying support services that other community care agencies will provide. Services include monitoring each individual to ensure the service provision is effective and financially accountable, to identify changes and make adjustments to the care plan if needed.

Private case management

E: susanmclarke@westnet.com.au www.agedplacements.com.au

If you are eligible for a Government funded care package, case managers are often assigned through your service provider as part of your Home Care Package or home care services.

Looking for Residential Care or a Retirement Village?

However, if you have complex and multiple needs and you’re looking at different care options, or you would prefer not to use a government funded package, you may choose to use the services of a private case manager. Private case management services are supplied by experienced, tertiary-qualified case managers, to provide support services and coordination across a wide range of community and supportive health services. Waiting periods for private case management are generally reduced compared to some government subsidised services.

Jan Desmond r.n.

Provides the assistance you need.

My aim is:

• To assist my clients in selecting and accessing the most suitable accommodation to suit their needs, whether it be a Retirement Village or Residential Care.

• To provide professional information, advice and support in a caring, personal and confidential manner at a reasonable fee in the comfort of your own home.

For further information contact Jan Desmond 10 Bicheno Way, Willetton WA 6155 Phone: (08) 9354 2082 Mobile: 0403 348 116 Fax: (08) 9354 3557 Email: jandesmond@iinet.net.au www.jandesmond.com

The duration of private case management is flexible, and may be short-term or ongoing, depending on your needs. In some cases, such as if a person is cognitively impaired, the Public Trustee may assign a private case manager to organise their care.

How much does it cost?

The service of a private case management is not governmentsubsidised in any way, so you will be charged for all services. Hourly rates vary between private case management organisations so always ask for a breakdown of costs before employing them. Generally, an invoice for all care services purchased on your behalf will be provided to you each month. Many case managers offer no lock in contracts, meaning care can be arranged for one or many ongoing visits, and you only pay for what you use.

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Expert financial advice imperative

Financial advice

At a time when your main concern is the health and welfare of loved ones, you are faced with the complex financial issues of aged care. The financial decisions surrounding aged care may be overwhelming, due to the different funding mechanisms that apply to nursing homes and ‘Extra Service’ facilities. These can be further complicated by the impact that a move to care has in terms of the pension paid by Centrelink and the fact that the family home is treated differently for pension purposes than for aged care purposes. Just getting a basic understanding of what forms you need to complete, when to complete them and where to send them, can be a difficult path to navigate.

Paying for your care

You then need to consider important issues such as how to pay for any accommodation payment, whether to sell the family home or rent it out, how to maximise or keep the pension, all at a time when your main concern is finding a suitable place for your loved one to receive the care they need. By understanding the rules and being able to apply them to individual circumstances, financial advisors are able to save their clients thousands of dollars.

WA Aged Care Financial Solutions continues to deliver...  Support and

understanding from experts in Aged Care financial matters

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Aged Care

Financial Solutions

1300 827 229 info@agedcarefswa.com www.agedcarefswa.com

Unit 1, Wembley Green Offices 61 Flynn Street, Wembley WA 6014

WealthForm Pty Ltd ABN 88 132 254 061, trading as WA Aged Care Financial Solutions, is a Corporate Authorised Representative of Moray Pty Ltd ABN 24 608 041 774 AFSL 480196

THE CHOSEN ONES YEAR AFTER YEAR Selected by Aged & Community Services Australia year after year as its financial planning partner for Aged Care residents and Home Care recipients.

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How an expert can help

The best financial strategies and options will depend on your specific circumstances, objectives and situation. A specialist aged care financial advisor can cut through the vast amount of information available and make sure that all aspects of your financial situation are addressed – the family home, accommodation payments and care fees, cash flow and investment planning. This will enable you to concentrate on finding the best place for care. A financial advisor can help you focus on the information and issues that are important to you and your specific financial situation. While every situation is different, there are some common elements of aged care financial advice which professional consultants often provide to their clients.

Financial advice

Some of these elements include:

Strategies to fund accommodation payments Financial modelling of multiple care options Review and planning of tax implications Maximising Government pensions Minimising nursing home fees Negotiating with aged care facilities

Keep in mind, not all financial advisors are experienced in dealing with the financial complexity of entering into aged care.

Important questions to ask

Some important questions you should ask before engaging the services of a financial advisor include:

Do they specialise in dealing with aged care financial issues? What experience do they have in aged care financial issues? Will they provide you with an outline of all your options? Will they provide their advice in ‘plain English’ Will their advice be in writing? Will they deal with Department of Veterans’ Affairs or Centerlink on your behalf?

Is the service a once-off or an ongoing service?

What will it cost?

Generally financial advisors charge a fee to help you with strategies to fund your aged care journey. Fees will vary and it pays to contact a number of experts for a quote on their services so you can compare.

Financial counselling

If you’re experiencing financial difficulties and have little income, you may be able to receive free financial counselling services to help you work through this. Operating from community organisations, financial counsellors can provide independent and confidential information, support and advice on a range of areas including consumer credit law, bankruptcy and debt collection laws, industry hardship policies and government concession frameworks.

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Services are funded by State and Federal Governments and are provided free of charge. Find out more about financial counselling services in Western Australia on financialcounsellingaustralia.org.au or call the National Debt Helpline on 1800 007 007 to speak to a financial counsellor over the phone.

Managing the complications of aged care Nearly half of Australians take up an aged care bed within one month of being assessed as needing full time residential aged care. This is often triggered by an unexpected event, such as a fall, or even a decline in the health of one member of a couple, affecting both of them. This means you, your partner or your family must make important decisions amidst the emotional and logistical upheaval you face in a very short period.

Financial advice

They can help you in your negotiations with financial institutions and creditors and may also be able to assist with your budgeting and referral needs.

What can you do? What are your options? What will it cost? Will you keep the house and rent it out or should it be sold? What difference

HAVE THE FUNDS YOU NEED FOR WHATEVER LIES AHEAD Smooth Retirement offers independent advice on equity release products, along with tailored long-term plans to help retirees live better and deal with life’s unexpected turns, including funding* for: • Refundable Accommodation Deposits (RADs) • In-home care, including Home Care Package top-ups • Medical bills and mobility equipment • Home maintenance and modifications • In-home security and monitoring • Technology assisted independent living • Increasing income and refinancing debt To find out more, and arrange a free consultation call 1300 510 015 or visit smoothretirement.com.au today.

Smooth Retirement Pty Ltd ABN 46 619 010 445 AFSL 510015 / Australian Credit Licence 510015 * Terms, conditions and lending criteria apply.

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does it make? How will this affect your Will? What will happen to your Age Pension? These reoccurring questions often require urgent answers during what is often the busiest time of your life, often resulting in conflicting answers from family members as they all now seek to help. Throw in the payment/deposit system – Refundable Accommodation Deposit (RAD) or a Daily Accommodation Payment (DAP) – negotiating various fees with a facility, filling in Centrelink forms and things can quickly become overwhelming.

Things you ‘should not’ do

Decide to rent the home before everyone discusses and accepts the consequences.

Decide to sell the home before understanding the Age Pension and aged care fee impact.

Financial advice

Choose how you will pay the aged care fees before understanding all of your options.

Believe you fully understand the aged care puzzle as it applies to you.

Make untested or inaccurate assumptions about your ability to meet the aged care costs.

Allowing or enabling the dominant family member to influence the decisions.

Incorrectly assume that all decisions must be made before you can get the care needed.

Disclaimer: The information in this book is general in nature and does not constitute legal or financial advice. Readers should seek their own personal legal and financial advice from a suitably qualified practitioner.

Reverse mortgages If you are finding it difficult to pay an accommodation payment to enter an aged care facility and are afraid you may have to sell your home in order to make the payment, a reverse mortgage is one option you may consider. Reverse mortgages, or equity release loans, are generally available to residential property owners over 60 years of age, and they allow a person to release funds using the equity in their house. These funds can then be used as an income stream, or to borrow against, for personal lifestyle needs such as travel, home improvements, medical bills or to pay for aged care services or accommodation payments. There are a number of advantages in using a reverse mortgage to fund an accommodation payment.

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Some of these include:

Retaining the family home. This is particularly important if the spouse Ability to pay the accommodation payment quickly. This saves

substantial interest charges to the aged care facility as generally the interest charged on the loan will be lower than that charged by the aged care facility.

It is also possible to pay an accommodation payment in part (or full)

via a periodic payment to the aged care facility. Although the interest charged may be higher, there are considerable cash flow benefits.

How do reverse mortgages work?

While a traditional mortgage requires a person to make payments on the home loan, payments on a reverse mortgage loan are only due when a person decides to sell, leave the home or in the event of their death. When their home is eventually sold, they can pay back the amount of the loan as well as the interest owing. No income is needed to qualify for reverse mortgage loans and no regular repayments are required. The interest is ‘capitalised’ – added on to the loan account – and the debt is repaid when the property is sold later or when the last surviving borrower dies.

Financial advice

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Am I eligible?

Financial advice

In order to secure a reverse mortgage home loan, you must first meet specific requirements. Most lenders will not offer a reverse mortgage until you are 65 years or older. Generally, however, you must be at least 60 years of age and using the home as your primary residence, and must not be renting out the home.

Choosing the right loan

It is important to choose the right reverse mortgage home loan which is most appropriate for you. Seeking impartial advice from Centrelink and a financial planner can help you to consider all of your options and ensure that the accommodation payment is structured to avoid any unnecessary reduction in pension. It is also recommended that you consult family members before determining whether a reverse mortgage loan is right for you.

Aged Care Financial Advice Specialists Aged care choices are complex and the decisions to be made can seem overwhelming. Making the wrong decisions can come at a high price, both emotionally and financially. Our aged care advisors specialise in identifying your unique needs and the financial issues that you and your loved ones face in relation to entering an aged care facility. Working with you we will identify what your choices are and their financial impact. We can then assist you to structure your financial affairs so that you can enter aged care knowing how to manage or even reduce your costs, maximise your Centrelink benefits and ensure that you can afford the care that is right for you. We empower you to make the right decision for your aged care needs with peace of mind. Phone: 9340 9200 and 9381 6622

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Estate planning

A well prepared and executed estate plan can not only save your estate unnecessary costs in the future but can also save your loved ones from unnecessary stress after your death. Estate planning is the process in which you discuss with a legal practitioner what you want to happen with your estate, known as your assets, when you die.

Effective estate planning ensures your assets are protected and distributed to the right people according to your wishes. Your Will is one of the most vital documents in this process. A Will is a legal document that directs how your assets should be distributed and appoints guardians of any children. It also allows you to appoint an executor to oversee this process. A properly drafted, up-to-date Will is the only way that you can be sure your assets will be dealt with as you wish when you die. If you do end up passing away without a valid Will, your estate would be distributed under the direction of the Administration Act in Western Australia. The Act would result in your estate being divided up between the family members surviving you, but does not take into account any of your wishes when distributing your estate. In Western Australia, if you have a Will made after the 9th of February 2008, the document would be revoked after a divorce or marriage. In that case a new Will would need to be made. Whilst DIY Estate planning can save you money now, it can often add to the costs of your estate administration. If you are wanting to look after younger family members after your death, a Testamentary Trust may be the way to go. The trust is organised in your Will and only takes effect once you die. Testamentary Trusts protects assets for various reasons, like waiting for a child to reach a certain age to receive their inheritance. An Enduring Power of Attorney (EPoA) is an additional important document within estate planning. It can be a very powerful document to sign and will only cease on your death. The person appointed as the EPoA makes decisions around your finances and health on your behalf after you lose the capacity to do so. Your attorney should be someone you trust and will stick to your wishes after you are unable to make the decisions for yourself. The only way to ensure that your loved ones are protected is to obtain proper legal advice regarding your estate planning. To find out more information, visit the website of the Office of the Public Advocate, https://www.publicadvocate.wa.gov.au/ or the Public Trustee website, https://www.publictrustee.wa.gov.au/.

Estate planning

It is a plan which involves you considering who you want to be executor of your estate (the person in charge of your Will), who you want to benefit from your estate, your funeral wishes and who you want to look after your financial and personal/health matters if you were to lose capacity during your lifetime, for example by way of dementia or stroke.

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Enduring Power of Attorney – a ‘living Will’

Enduring Power of Attorney

Most people know you should write a Will to make sure your loved ones are provided for when you die, but what happens if you are left unable to make decisions for yourself due to accident, illness or other circumstances? It is a popular misconception that a family member can step in at this time as they may lack the legal authority to do so. By creating an Enduring Power of Attorney and nominating a trusted friend, family member or organisation, you can put in place an effective plan to enable someone of your choosing to step in on your behalf when you are unable to make your own decisions. Think of it as a ‘living Will’. There are three types of Enduring Powers of Attorney which should be considered:

Medical Treatment – for medical decisions, Guardianship – to make lifestyle decisions, and Financial – to take care of legal and financial affairs

The best time to create an Enduring Power of Attorney is while you are healthy and still capable of managing your affairs.

Choosing your own attorney

It is important to understand what a difference it can make to have a well-chosen Attorney. If you lose the ability to make important decisions, whether they be medical, lifestyle, financial or legal, and you do not have an Enduring Power of Attorney, there may be conflict over who should make these decisions on your behalf. Family and carers may be uncertain about who can or should make decisions on your behalf. Often they may not understand the full implications of the choices that they are offered. Looking after your affairs requires responsibility, experience and the ability to deal with such matters. Often a spouse or family friend is appointed, although increasingly in the case of an Enduring Power of Attorney [Financial], trustee companies are appointed because of their professional expertise. Once an Enduring Power of Attorney has been executed, people or organisations nominated should be made aware of the document. It is advisable that people closely involved with your affairs should also be notified.

Where to start?

Each Australian State and Territory has separate Powers of Attorney legislation. In Western Australia contact the Office of the Public Advocate on 1300 858 455 or 08 9278 7300. For more information and necessary forms you should contact the Trustee or Advocate services in your State or Territory.

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Memory change – is it dementia? Are you concerned about lapses in memory or other changes in your thinking or behaviour, or in someone close to you? Changes like these can have a number of possible causes, including stress, depression, pain, chronic illness or medications. See your doctor if you, or someone close to you, are experiencing these kinds of difficulties. Receiving a diagnosis is important because the underlying cause may be treatable. However, major changes in memory are not normal at any age and should be taken seriously.

What is dementia?

There are more than 100 different types of dementia. The most common types are:

Alzheimer’s – which attacks the brain resulting in impaired memory, thinking and behaviour

Vascular dementia – caused by poor blood flow to the brain, depriving brain cells of nutrients and oxygen needed to function normally

Parkinson’s related dementia – a chronic, progressive neurological condition, which in later stages can affect cognitive functioning

Frontotemporal dementia – a disorder causing damage to brain cells in the frontal and temporal lobes, resulting in decline in social skills and emotional apathy. Behaviour and personality changes often occur before memory loss and speech problems

The early signs of dementia may include: memory loss – particularly recent memories or experiences, confusion with time or place, changes in mood and personality, difficulty with planning or problem solving, and difficulty in completing familiar tasks. Dementia can happen to anybody but is much more common after the age of 65. Dementia is not a normal part of ageing.

Dementia and aged care

For people with dementia, their memory loss affects their adjustment to new places and persons. The move to residential care should be considered before a crisis forces a more urgent response. Good care depends on how well the care facility responds to the residents’ individual needs, including their physical, social and mental wellbeing.

Where can I get help?

Support is vital for the person with dementia, as well as family members. Although the effects of dementia cannot yet be stopped or reversed,

Dementia

Dementia is a general term to describe problems that involve progressive changes in memory, thinking, behaviour, and the ability to perform regular daily activities.

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an early diagnosis gives families a chance to access services and plan for the future. There are a number of organisations that offer support, information, education and counselling to people affected by dementia. The National Dementia Helpline offers advice and counselling on 1800 180 500 or fightdementia.com.au.

Dementia

Changed behaviours

Behavioural change can occur for people with dementia, with many people experiencing changes to mood, thought, language, daily function or movement. The individual’s response to a particular circumstance or situation may alter or reduce as the dementia progresses. Changed behaviour as a response to a person’s dementia may reduce quality of life for the person living with dementia and can contribute to carer or care worker stress. It is important to take steps to support the person living with dementia and the people that provide care to them. Changed behaviours may include:

Anxiety or depression Hallucinations Restlessness Aggression Sleep disturbance Inappropriate toileting

Eating difficulties Repeated calling out Repetitive questioning Wandering Hoarding Unwanted sexualised behaviour

Offering free nationwide support 24/7

to help understand and address causes of behaviour Dementia Support Australia (DSA) provides a free 24/7 service, offering support to carers of people living with dementia including in regional and remote locations. Nationally, DSA provides the: • Dementia Behaviour Management Advisory Service • Severe Behaviour Response Teams

Phone 1800 699 799 Refer online dementia.com.au Dementia Support Australia is supported by funding from the Australian Government

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Specialised support

The service can help explain the causes for changed behaviours and identify strategies to assist the person living with dementia and their carers. It offers specialised support, assessment, intervention and advice to assist carers and care workers of people with dementia where behaviours may impact on their care. Providing a nationally consistent service, DBMAS support is tailored not only for the individual but also responds to the specific and diverse needs of the community, residential and acute environment, while building capacity and knowledge within the aged care sector. The Severe Behaviour Response Teams (SBRT) is a national mobile workforce of staff including nurse practitioners, nurses, allied health and specialist staff. They can provide timely expertise and advice to Government funded approved residential aged care providers who need assistance with addressing the needs of people with severe and very severe Behavioural and Psychological Symptoms of Dementia (BPSD).

Dementia

Dementia Behaviour Management Advisory Services (DBMAS) is a free, nationwide service, funded by the Australian Government, supporting family and health and aged care professionals to better understand and respond to individual changes in behaviour and emotions.

DBMAS has procedures in place to decide when the SBRT is the best service option or when DBMAS can provide the right support. Contact DBMAS on 1800 699 799 or visit dementia.com.au

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Providing specialist advice, planning and personcentred care and support for Western Australians living with dementia.

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Community support for Parkinson’s

Parkinson’s

While the cause of Parkinson’s is unknown and, there is as yet no cure, medication and support to manage the symptoms have been available since the 1960s.

A progressive neurological disorder, primarily related to a loss of dopamine producing neurons in the mid-brain, older age is a major risk factor for Parkinson’s. The median age of diagnosis is 52 to 55 years, and major symptoms are tremor, slowness of movement, muscle rigidity and postural changes. It is, however, often the non-movement aspects of the condition which are the most challenging, such as communication and cognitive changes. Affecting about 8,000 people in WA, Parkinson’s Western Australia (PWA) provides an expert nursing service to people living with Parkinson’s and their families.

Parkinson’s Nurse Specialist

The community based Parkinson’s Nurse Specialist Service’s nurse visits the person at their home or aged care facility to carry out a nursing assessment specific to Parkinson’s. Five nurses cover the Perth metropolitan area and support regional WA via telephone. The southwest is covered by two nurses.

SUPPORTING OVER 20,000 PEOPLE AFFECTED BY PARKINSON’S IN WA Parkinson’s Nurse Specialists: • Community based - free service • Perth Metro and South West home visits • Regional visits may be possible • Telephone, telehealth and skype support • Health System navigation • Advice and education • Nursing assessment and management

formation

Support Services Including: • Support Groups throughout WA • Seminars • Support Programs: - Singing - Dancing - Tai Chi - Yoga

Become a member for $36 to access: • Newsletters • Information Library • Discounts to Seminars

P: (08) 6457 7373 Follow us: E: info@parkinsonswa.org.au www.parkinsonswa.org.au

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In addition to Idiopathic Parkinson’s, the nurses have experience with Atypical Parkinson’s conditions such as Multiple System Atrophy, Progressive Supranuclear Palsy and Cortico basal degeneration.

A doctor’s referral is not necessary, but the person must have a firm medical diagnosis of Parkinson’s or a related disorder. Following the assessment, a detailed nursing report will be sent to both the treating medical specialist and the GP, and recommendations for referral to appropriate allied health services may be made. There is no charge for the service. Education is an integral part of the Parkinson’s Nurse Specialist role, enabling people diagnosed with the condition, family members and carers to maintain independence and equip them to monitor their condition and response to medication. The Parkinson’s Nurse Specialist Service provides formal education to health professionals and nursing care facilities, as requested. While membership of PWA is not essential in order to access the service, it is encouraged.

Parkinson’s

Am I eligible?

For further information, call PWA on 08 6457 7373, email info@parkinsonswa.org.au or visit www.parkinsonswa.org.au

Palliative care

The primary goal of palliative care is to provide supportive care and improve the patient’s quality of life by addressing any painful or distressing symptoms. Palliative care is divided into three subgroups 1. P rimary care – For people who only require services from their primary health care professional(s). 2. I ntermediate care – Advice is provided by specialist palliative care services but care is still given by health care professional(s). 3. Complex care – This group requires care from specialist practitioners. Patients are commonly referred to specialist palliative care services where they will receive the required care. There are a number of different services that can offer extra support both at home or in a nursing home setting.

Services to help at home

Services that may help you to stay in the comfort of your own home can include:

a qualified nurse to dress a wound or provide continence advice;

Palliative care

Whether you live in your own home or in a residential aged care home, when the end of life approaches you may require additional support.

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household jobs like cleaning, clothes washing and ironing; help with bathing or showering, dressing, hair care and going to the toilet;

meals and other food services – assistance with preparing and eating meals, or help for those with special diets; and

helping to travel to shopping centres or appointments.

Palliative care in a nursing home

For palliative care in a residential aged care setting, the Government has developed a series of guidelines, which provides support and guidance to residential aged care facilities in providing palliative care. The Guidelines for a Palliative Approach in Residential Aged Care outline three forms of palliative care in residential aged care, which include:

Palliative care

A palliative approach – Aims to improve the quality of life for

residents with a life limiting illness. This can be done by reducing their suffering through early identification, assessment and treatment of pain, physical, cultural, psychological, social and spiritual needs. The underlying philosophy is a positive and open attitude towards death and dying.

Specialised palliative service provision – Involves referral to a specialised palliative team or health care practitioner.

End of life (terminal) care – This form of palliative care is appropriate when the resident is in the final days or weeks of life and care decisions may need to be reviewed more frequently.

Residents with dementia

Palliative care for residents living with dementia often requires a different approach than palliative care for people with a terminal condition, as the process can take place over a longer period of time. Declining cognition can mean that a dying person with dementia is unlikely to have the capacity to make decisions, and communicate their wishes regarding care. This may mean that any such decisions must be made much earlier in the course of dementia than for other illnesses, or alternatively, must be made by proxies on behalf of the dying person.

Family and friends

Providing end of life care can be particularly intense for family and friend carers. While managing their own grief and the grief of others, carers will be providing high level physical and emotional support that a patient needs at the end of life. Palliative care not only supports patients, but also their friends and families. For more information about palliative care services talk to your GP or contact your community health centre.

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Carer support There are over 2.5 million unpaid carers across Australia. The caring role is a valuable and rewarding job but also a tough one, often balancing work, family and friends while making sure your loved one is well looked after. With more older Australians looking to stay at home longer more family and friends of older people are finding themselves in a carer role than ever before. Being a carer can have a huge impact on your life, and physical and mental wellbeing – as well as being isolating at times. There are some great support options available to assist you with practical and emotional support and you may be eligible for financial support from the Australian Government. Community run carer support groups can offer a safe and understanding environment to talk about your caring role. These groups may be organised around caring for someone with a particular need (such as Parkinson’s or dementia). Support groups are an opportunity for you to connect with other carers who are or have experienced situations similar to yours, and a place to share experiences and advice. Carer support groups are completely confidential and can also help you to:

Discover new information Get along to education or training workshops Participate and get involved in activities Head along to relaxing outings

Support lines

There are also a number of support lines and websites to assist carers just like you in looking after older people. Some helpful support services include:

Carer Gateway – 1800 422 737 – phone and online resource to help

you find local support services, gives advice on a range of topics such as health and wellbeing, financial and legal considerations, and can connect you with other carers

National Dementia Helpline – 1800 100 500 – provides information

and support about dementia, connect you to support services in your area as well as provide emotional support to help manage the impact of dementia

Carers Australia – 1800 242 636 – runs support programs including short term counselling for carers with qualified counsellors

Relationships Australia – 1300 364 277 – offers a range of services such as counselling and mediation, by phone, online and face-to-face

Lifeline – 13 11 14 – offers 24/7 crisis support and phone counselling

To find out more about financial support for carers, contact the Department of Human Services online or call 13 27 17.

Carer support

Support groups and counselling services

Which one are YOU? I know the type of care I want and what to look for

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Directories, Lists & Reference Indexes DEFINITION OF OFTEN USED TERMS.............................................................................................................................................................................................. 120

Directories,

AGED CARE ASSESSMENT TEAM REGIONS. ......................................................................................................................................................................... 121

Lists and

ABBREVIATIONS.................................................................................................................................................................................................................................................................. 121

Reference

List of definitions with an explanation of terms used in this Guide Details of every Aged Care Assessment Team (ACAT) including Name and Local Government Areas they service

COUNCIL [LOCAL GOVERNMENT AREA (LGA)] REFERENCE INDEX............................................................................................. 122

List of Council (LGAs). Find the Council (LGA) and then refer to the page as indicated

SUBURB & TOWN REFERENCE INDEX. ........................................................................................................................................................................................... 123

Indexes

List of suburbs and towns which have residential or home care Find the suburb or town and then refer to the page as indicated

COUNCIL DISTRICT (LGA) MAPS............................................................................................................................................................................................................. 124 RESIDENTIAL HOW TO READ & ICON DEFINITIONS............................................................................................................................................... 125

Explanation of how to use Residential tables and Icons to depict services, pictures & definitions

AGED CARE HOMES (RESIDENTIAL CARE LISTINGS).......................................................................................................................... 126 –142 Residential aged care facilities listed by Councils (LGAs) and then Suburbs

EXTRA SERVICES AGED CARE HOMES (Advertisers only)......................................................................................................................................... 143

RETIREMENT ACCOMMODATION (Advertisers only). .................................................................................................................................... 143 –145

List of organisations and their retirement sites and services

HOME CARE PACKAGES...................................................................................................................................................................................................................... 146 –155 List of home care services in metropolitan and country areas

Map....................................................................................................................................................................................................................................................................................................... 146

Greater Perth Metropolitan. .................................................................................................................................................................................................................... 147 –151 Metro council regions....................................................................................................................................................................................................................................................... 147 How to read the HCP table.........................................................................................................................................................................................................................................

148

How to read the HCP table.........................................................................................................................................................................................................................................

152

Regional Western Australia...................................................................................................................................................................................................................... 152 –155 Regional council regions................................................................................................................................................................................................................................................ 153

CULTURALLY APPROPRIATE SERVICES. .................................................................................................................................................................... 156 –158

List of culturally appropriate services referenced by their cultural group

Aged Care Homes. ................................................................................................................................................................................................................................................................ 156

Home Care Packages. ...................................................................................................................................................................................................................................... 156 –158

IN HOME CARE SERVICES. ............................................................................................................................................................................................................... 158 –159

List of organisations that provide assistance with daily living activities for clients in their home

CENTRE BASED CARE............................................................................................................................................................................................................................... 160 –161 List of respite, services and activities for social/recreational support in a ‘centre setting’

DAY THERAPY CENTRES...................................................................................................................................................................................................................................... 161 List of allied health/therapy services for physical/psychological support in a ‘centre setting’

PRODUCTS & SERVICES (Advertisers only)...................................................................................................................................................................... 162 –163 List of organisations that provide aged care related services & products for consumers and industry users

ORGANISATION & BUSINESS INDEX (Advertisers only)............................................................................................................................. 163 –165 List of advertising organisations’ contact details and the products/services they provide

A-Z INDEX................................................................................................................................................................................................................................................................... 165 –168 Page reference for every business, organisation or service listed in this Guide

DISCLAIMER: The information listed in the following pages were compiled by DPS Publishing using a range of sources including Government departments, Aged Care Assessment Team, Aged Care Providers, publicly available information, the DPS Publishing database and checked via telephone and online questionnaires. You can visit AgedCareGuide.com.au for the most up to date details. For further information contact the individual provider. The information contained in the Location and Information Guide should be used as a guide only. DPS Publishing takes no responsibility for the accuracy of the information contained within the DPS Guide to Aged Care.

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Definition of terms

24 Hour On Site Supervision – A person(s) who is/are employed to live in or in close vicinity of a retirement village and will respond to requests for assistance when regular staff are off duty. Aged Care Assessment Team (ACAT) – Assess and approve older people for Australian Government subsidised aged care services.

Aged Care On Site – The retirement village has an aged care facility at the same location. ATSI – Services offered to Aboriginal and Torres Strait Islander older aged people and their carers.

Booked Respite Beds – Taking a break from your role as carer, it’s advisable to book a respite bed in advance. Prior assessment by an Aged Care Assessment Team required. CALD – Services offered to Culturally and Linguistically Diverse older aged people and their carers.

Care Plan – Developed by the service providing your care and outlines care needs and instructions on how these needs will be met. Centre Based Care (CBC) – Services, respite and activities for social and recreational independence in a ‘centre setting’ for aged/frail clients and their carers. CHSP Funded – An in home or centre based care service funded by the Commonwealth Home Support Programme government initiative.

Commonwealth Respite and Carelink Centres – These centres provide carers with support by linking them to information, counselling, respite and other services. Communal facilities – Shared facilities for residents such as community hall, swimming pool or bowling green.

Consumer Directed Care (CDC) – Allows you to control the types of care you access, how it is delivered and who provides that care. All Home Care Packages are delivered on a CDC basis.

Daily Accommodation Payment (DAP) – This is a daily payment to a Government funded aged care facility, paid periodically i.e. monthly. This is not a refundable payment.

Day Therapy Centre (DTC) – Allied health/therapy services to develop or maintain physical and psychological independence in a ‘centre setting’, provided to aged/frail clients and their carers. Includes clients with dementia and disabilities. Dementia Services – Services offered to clients with dementia and/or challenging behaviours, as well as their carers. Domestic Assistance – Help washing of clothes, dishes, floors, wet areas, ironing, minor meal preparation, vacuuming, changing bed linen, dusting, cleaning living areas.

Donor Funded – The purchase price, or entry contribution, of a dwelling by a resident in a retirement village, may be subsidised by a not-for-profit organisation. Extra Services Beds/Places – Places at an aged care facility for which residents receive a higher standard of accommodation, food and services for an additional charge. Home Care Community (HCC) – Private self-contained accommodation run by approved providers where you can access 24/7 care through Government funded Home Care Packages, as a genuine alternative to a nursing home.

Home Maintenance/Gardening – Assistance with replacement of tap washers, light globes, minor weeding/pruning, sweeping of outdoor areas, minor carpentry repairs and gutter cleaning. May include window cleaning. Independent Living Unit (ILU) – Sometimes referred to as a villa or apartment and located in a retirement village.

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LGBTIQ – Some aged care services offer specific care to Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning residents.

Meals &/or Shopping – Delivery of daily cooked or frozen ready‑to-eat meals, or transport to the shops and assistance provided, or having someone to do the shopping. (CBC – meals or light refreshments provided at the centres). Medication Supervision – Service provider attends the client’s home daily to assist in dispensing medication. Multi Purpose Service (MPS) – Located in rural and remote setting and some residential aged care facilities. They deliver a mix of aged care, health and community services.

NESB – Services offered to Non English Speaking Background older aged people and their carers.

Nursing &/or Palliative Care – Registered or Enrolled Nurses visiting the home to dispense medication, wound management, convalescent care, pain management and palliative care. Personal Care – Assistance with personal hygiene, washing, showering, bathing, dressing, feeding and going to the toilet (CBC – personal care offered while client is at the centre).

Pharmaceutical Deliveries – The delivery of medications by a service provider directly to the client or older person's home. RAD/DAP Combination – This includes both partial lump sum and daily payments for aged care accommodation.

Refundable Accommodation Deposit (RAD) – This is paid as a lump sum when entering a Government funded aged care facility and refunded, minus agreed deductions, when leaving the facility. Regional Assessment Service (RAS) – In home assessments of new and existing clients/carers for CHSP services.

Rental Accommodation (RA) – Villas, units or ILUs available for rent in a retirement village. Resident Funded/Licence to Occupy/Purchase – Residents purchase a loan/licence agreement for a dwelling in a retirement village, or purchase on a freehold basis. Respite Care – Services provided so a client or their carer can take a break from their daily routine. Includes care in the client’s home, at a day centre or in an aged care facility. Retirement Living (RL) – The site has retirement living accommodation.

Secure Dementia Unit – Secure specialised ward, wing or unit for people with dementia and/or challenging behaviours.

Service Fee – A fee to cover the services offered by a retirement village, including maintenance, improvements, utilities and council rates etc.

Serviced Apartment – Usually one or two bedrooms and provides residents with some domestic and ‘hotel-like’ services such as cleaning, laundry, and personal care. Services may be provided on a fee for service basis.

Single Bedrooms with Ensuites – This facility offers (a number of) single bedrooms with attached bathroom. Might not be every room in the home. Small Pets Welcome – The site has a policy for residents enabling them to have small pets but it's dependent on the type, size and care needs.

Social &/or Recreational Support – The client participates in social or recreational activities either in their home or at a community, day or recreational centre. Supported & Assisted Living (SL) – Supported & assisted living communities offer accommodation and care to residents on a fee for service basis without Government funding. Transport – Organising or providing transport services such as bus, taxi, private car etc. (CBC – transport to and from the centre).

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WESTERN AUSTRALIA 2020

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ACAT Regions

Aged Care Assessment Team (ACAT) are responsible for all assessments for Government funded aged care and Home Care Packages. This list provides you with the Council/Local Government Area that each ACAT services. All assessments are coordinated through My Aged Care. Call 1800 200 422 if you would like to organise an assessment.

METROPOLITAN AREA Contact phone number for all offices: 1800 200 422

Sir Charles Gairdner ACAT

Midwest ACAT

Park, Nedlands, Perth (part), Peppermint

Coorow, Cue, Exmouth, Greater Geraldton,

Cambridge, Claremont, Cottesloe, Mosman Grove, Subiaco, Vincent (part)

Armadale ACAT

Swan ACAT

Serpentine-Jarrahdale

Swan (part)

Armadale, Gosnells (part),

Bassendean, Kalamunda (part), Mundaring,

Carnamah, Carnarvon, Chapman Valley,

Irwin, Meekatharra, Mingenew, Morawa,

Mount Magnet, Murchison, Northampton, Perenjori, Sandstone, Shark Bay, Three

Springs, Upper Gascoyne, Wiluna, Yalgoo

Pilbara ACAT

Bentley ACAT

REGIONAL AREA

Kalamunda (part), Melville (part),

Contact phone number for all offices: 1800 200 422

South West ACAT

Esperance

Busselton, Capel, Collie, Dardanup,

Goldfields ACAT

Nannup

Belmont, Canning, Gosnells (part), South Perth, Victoria Park

Fremantle ACAT

Cockburn, East Fremantle, Fremantle, Kwinana, Melville (part)

Joondalup ACAT – satellite office (part of Osborne Park ACAT)

*NB: Assessments for hospital clients only*

Esperance ACAT

Coolgardie, Dundas, Kalgoorlie-

Boulder, Laverton, Leonora, Menzies, Ngaanyatjarraku

Osborne Park ACAT

Great Southern ACAT

Wanneroo

Denmark, Gnowangerup, Jerramungup,

Joondalup, Stirling (part), Swan (part),

Rockingham Peel ACAT

Mandurah, Murray, Rockingham, Waroona

Royal Perth ACAT

Bayswater, Perth (part), Stirling (part),

Albany, Broomehill-Tambellup, Cranbrook, Katanning, Kent, Kojonup, Plantagenet, Ravensthorpe, Woodanilling

Kimberley ACAT

Broome, Derby-West Kimberley, Halls Creek, Wyndham-East Kimberley

Vincent (part)

Abbreviations

AC........................................................................................................ Aged Care ACAT.......................................................... Aged Care Assessment Team ATSI....................................................Aboriginal, Torres Strait Islander CALD..........................................Culturally and Linguistically Diverse CBC.................................................................................... Centre Based Care CDC....................................................................... Consumer Directed Care CHSP........................ Commonwealth Home Support Programme Com’ty...........................................................................................Community Ctr................................................................................................................Centre DAP..................................................... Daily Accommodation Payment DBMAS.......................................Dementia Behaviour Management ................................................................... Advisory Service DTC................................................................................. Day Therapy Centre DVA.................................................... Department of Veterans’ Affairs Estn.......................................................................................................... Eastern

Ashburton, East Pilbara, Karratha, Port Hedland (includes West Pilbara)

Augusta-Margaret River, Boyup Brook, Bridgetown-Greenbushes, Bunbury,

Donnybrook-Balingup, Harvey, Manjimup,

Wheatbelt ACAT

Beverley, Boddington, Brookton, Bruce Rock, Chittering, Corrigin, Cuballing,

Cunderdin, Dalwallinu, Dandaragan,

Dowerin, Dumbleyung, Gingin, Goomalling, Kellerberrin, Kondinin, Koorda, Kulin, Lake Grace, Merredin, Moora, Mount Marshall, Mukinbudin, Narembeen, Narrogin,

Northam, Nungarin, Pingelly, Quairading,

Tammin, Toodyay, Trayning, Victoria Plains, Wagin, Wandering, West Arthur, Westonia, Wickepin, Williams, Wongan-Ballidu, Wyalkatchem, Yilgarn, York

Fmr............................................................................................................ Former HC......................................................................................................Home Care HCP......................................................................... Home Care Package(s) HCP 1............................................................Home Care Package Level 1 HCP 2............................................................Home Care Package Level 2 HCP 2............................................................Home Care Package Level 3 HCP 4............................................................Home Care Package Level 4 Hm................................................................................................................Home IBC...................................................................................... Inside Back Cover IFC...................................................................................... Inside Front Cover IHC............................................................................................... In Home Care ILU.......................................................................Independent Living Unit LGA........................................................................ Local Government Area LGBTIQ......................................... Lesbian, Gay, Bisexual, Transgender, .....................................................................................Intersex and Questioning

MPS...........................................................................Multi Purpose Service NESB............................................. Non English Speaking Background NH.............................................................................................. Nursing Home NRAS..................................... National Rental Affordability Scheme Nthn.....................................................................................................Northern OBC.................................................................................Outside Back Cover Pk..................................................................................................................... Park RAD......................................... Refundable Accommodation Deposit RAS............................................................Regional Assessment Service Res.................................................................................................... Residential SBRT............................................... Severe Behaviour Response Team Serv(s)............................................................................................... Service(s) Sthn..................................................................................................... Southern VHC............................................................................. Veterans’ Home Care Wstn...................................................................................................... Western

WESTERN AUSTRALIA 2020

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Council (LGA) Reference Index

The tables below provide you with an alphabetical list of LGAs and the page reference where you can find details about aged care homes and home care packages in that Local Government Area (commonly referred to as a Council District).

Council District Albany Armadale

Page Reference Residential Home Care

137 126

Ashburton Augusta-Margaret River Bassendean Bayswater Belmont Beverley Boddington Boyup Brook Bridgetown-Greenbushes Brookton Broome

137 126 126 126 137 137 137 137 137 137

Broomehill-Tambellup Bruce Rock Bunbury Busselton Cambridge Canning

137 138 138 128 128

Capel Carnamah Carnarvon Chapman Valley Chittering Claremont Cockburn Collie

129 129 138

Coolgardie Coorow Corrigin Cottesloe

138 129

Cranbrook Cuballing Cue Cunderdin Dalwallinu

138

Dandaragan Dardanup Denmark Derby-West Kimberley Donnybrook-Balingup

138 138 138 139

Dowerin Dumbleyung Dundas East Fremantle East Pilbara

139 139 129

154 -155 148 -151 154 -155 154 -155 148 -151 148 -151 148 -151 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 148 -151 148 -151 154 -155 154 -155 154 -155 154 -155 154 -155 148 -151 148 -151 154 -155 154 -155 154 -155 154 -155 148 -151 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 148 -151 154 -155

Council District Esperance Exmouth Fremantle Gingin Gnowangerup Goomalling Gosnells Greater Geraldton Halls Creek Harvey Irwin Jerramungup Joondalup Kalamunda Kalgoorlie-Boulder Karratha Katanning Kellerberrin Kent Kojonup Kondinin Koorda Kulin Kwinana Lake Grace Laverton Leonora Mandurah Manjimup Meekatharra Melville Menzies Merredin Mingenew Moora Morawa Mosman Park Mount Magnet Mount Marshall Mukinbudin Mundaring Murchison Murray Nannup Narembeen Narrogin

Page Reference Residential Home Care

139 139 129

154 -155 154 -155 148 -151 154 -155 139 154 -155 139 154 -155 130 148 -151 139 154 -155 139 154 -155 139 154 -155 139 154 -155 154 -155 130 148 -151 130 -131 148 -151 139 154 -155 139 154 -155 140 154 -155 140 154 -155 154 -155 140 154 -155 140 154 -155 154 -155 154 -155 131 148 -151 140 154 -155 140 154 -155 154 -155 140 154 -155 141 154 -155 141 154 -155 131 -132 148 -151 154 -155 141 154 -155 154 -155 141 154 -155 141 154 -155 132 148 -151 154 -155 154 -155 154 -155 132 148 -151 154 -155 141 154 -155 141 154 -155 141 154 -155 141 154 -155

Council District Nedlands Ngaanyatjarraku Northam Northampton Nungarin Peppermint Grove Perenjori Perth Pingelly Plantagenet Port Hedland Quairading Ravensthorpe Rockingham Sandstone Serpentine-Jarrahdale Shark Bay South Perth Stirling Subiaco Swan Tammin Three Springs Toodyay Trayning Upper Gascoyne Victoria Park Victoria Plains Vincent Wagin Wandering Wanneroo Waroona West Arthur Westonia Wickepin Williams Wiluna Wongan-Ballidu Woodanilling Wyalkatchem Wyndham-East Kimberley Yalgoo Yilgarn York

Page Reference Residential Home Care

132 141 141 141

148 -151 154 -155 154 -155 154 -155 154 -155 148 -151 154 -155 132 148 -151 154 -155 142 154 -155 142 154 -155 142 154 -155 142 154 -155 132 -133 148 -151 154 -155 133 148 -151 154 -155 133 148 -151 133 -134 148 -151 135 148 -151 135 148 -151 154 -155 142 154 -155 154 -155 142 154 -155 154 -155 135 -136 148 -151 154 -155 136 148 -151 142 154 -155 154 -155 136 148 -151 142 154 -155 154 -155 154 -155 154 -155 154 -155 154 -155 142 154 -155 154 -155 142 154 -155 142 154 -155 154 -155 142 154 -155 142 154 -155

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WESTERN AUSTRALIA 2020

123

Suburb & Town Reference Index

A list of suburbs and the page references where all the Aged Care Homes in that suburb are listed. If a Suburb/Town is not listed please refer to the next closest suburb.

Suburb / Town Alfred Cove Armadale Aubin Grove Augusta Balcatta Bassendean Bateman Bayswater Belmont Bentley Beverley Bicton Bluff Point Boddington Booragoon Boyup Brook Bridgetown Broadwater Brookton Broome Bruce Rock Bull Creek Bunbury Busselton Byford Calista Camillo Canning Vale Carine Carlisle Carmel Claremont Collie Como Coolbellup Cooloongup Corrigin Cottesloe Craigie Dalwallinu Denmark Derby Dianella Donnybrook Dudley Park Dumbleyung Duncraig

Page 131 126 129 137 133 126 131 126 126 128, 135 137 131 139 137 131 137 137 138 137 137 137 131 138 138 133 131 126 128, 130 133 135 130 129 138 133 129 132 138 129 130 138 138 138 133 138 140 138 130

Suburb / Town East Fremantle East Perth Eaton Edgewater Ellenbrook Embleton Emu Point Esperance Exmouth Ferndale Fitzroy Crossing Forrestfield Geraldton Glendalough Gnowangerup Goomalling Gosnells Greenfields Greenmount Guildford Gwelup Halls Creek Halls Head Hamilton Hill Harvey Helena Valley High Wycombe Highgate Hilton Huntingdale Inglewood Innaloo Jolimont Joondalup Joondanna Kalgoorlie Karrinyup Katanning Kellerberrin Kelmscott Kensington Kingsley Kinross Kojonup Kondinin Kununoppin Kununurra

Page 129 132, 136 138 130 135 126 137 139 139 128 138 130 139 133 139 139 130 140 132 135 134 139 140 129 139 132 130 136 129 130 134 134 128, 135 130 134 139 134 140 140 126 133, 135 130 130 140 140 142 142

Suburb / Town Lake Grace Laverton Leederville Lesmurdie Lockyer Maddington Madeley Mandurah Manjimup Marangaroo Margaret River Martin Maylands Meadow Springs Meekatharra Melville Menora Merredin Merriwa Midland Mindarie Moora Morawa Morley Mosman Park Mount Barker Mount Claremont Mount Lawley Mullewa Mundaring Murdoch Myaree Nannup Narembeen Narrogin Nedlands Ngaanyatjarra-Giles Noranda Norseman North Coogee North Fremantle North Perth Northam Northampton Orelia Osborne Park Pemberton

Page 140 140 136 131 137 130 136 140 141 136 137 130 126 140 141 131 134 141 136 135 136 141 141 126 132 142 128, 132 134, 136 139 132 131 131 141 141 141 132, 135 141 126, 135 139 129 129 136 141 141 131 134 141

Suburb / Town Pinjarra Port Denison Port Kennedy Quairading Ravensthorpe Redcliffe Rivervale Rockingham Roebourne Rossmoyne Salter Point Scarborough Shelley Shoalwater South Bunbury South Hedland South Lake South Perth Southern Cross Spearwood Spencer Park Subiaco Success Three Springs Victoria Park Wagin Waikiki Wanneroo Waroona Wembley West Leederville West Perth White Gum Valley Willagee Willetton Wilson Wongan Hills Woodlands Wyalkatchem Wyndham Yakamia Yanchep Yokine York

Page 141 139 132 142 142 126 126 133 139 128 133 134 128 133 138 142 129 133 142 129 137 135 129 142 136 142 133 136 142 128, 134 132 132, 136 129 132 128, 132 128 142 134 142 142 137 136 134 142

124

WESTERN AUSTRALIA 2020

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Council (LGA*) Maps

These maps provide you with a geographical reference to the Council areas in Western Australia.

Metro

Regional

*Local Government Area

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

How to read the residential tables

If you also use

www.AgedCareGuide.com.au

then this number is the unique identifier

s W C DT F b gH

Priv ate Size ly Fun of F ded Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial ist P Tran a sitio lliative n Care Ca Cult ura re Bed lly S s Ret irem pecific ent Livi ng O nsit e

Aged Care Homes/Facilities arranged by Councils (LGAs), Suburbs and then Home/Facility Name

Notes

PHONE (08)

125

ABC Council

DPS Advertisement Web Page Reference ID

If service providers have an advertisement the page number of the advert is listed here in red.

Suburb 1234 Facility name

123 Sample Rd

P 91 50

1234 5678

C D TF

61 10001

There are also special notes for some service providers in black.

Home/Facility details

Home/Facility contact information

Special notes

Residential icon definitions Icons in the residential listings represent various types of services available in aged care facilities.

s W C D T F b g H

Booked Respite Beds

Extra Services

Pets on Premises

Secure Dementia Unit

Secure Garden

Specialist Palliative Care

Transition Care Beds

Culturally Specific

Retirement Living Onsite

Booked Respite Beds — Dedicated respite beds that should be booked in advance. Prior assessment by an Aged Care Assessment Team (ACAT) is required.

Specialist Palliative Care — Specialised care services for those nearing the end of their life in an aged care facility. Staff are trained in pain management and other palliative care measures.

Extra Services — A service offering a ‘higher’ standard of accommodation, including increased entertainment and food choices at an additional cost to the resident.

Transition Care Beds — A bed-based service allowing older people more time and support post-hospitalisation in a ‘non‑hospital’ environment to optimise their functional capacity.

Pets on Premises — The facility owns dogs or cats that are able to interact freely with residents. Some facilities may consider you bringing your small pets.

Culturally Specific — Care services catering to the needs of those from non-English speaking, or culturally and linguistically diverse backgrounds. Seldom exclusive, for example all people are welcome. The home has special knowledge of the referenced culture or group.

Secure Dementia Unit — Safe and secure wing or unit of the aged care facility offering specialised care to those living with dementia. Secure Garden — An onsite secure gated garden for residents (especially those with dementia) to enjoy for recreation or therapy.

Retirement Living Onsite — Retirement living services/village co-located on the same geographic site as the aged care facility.

Residential aged care

Western Australia aged care homes

WESTERN AUSTRALIA 2020

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs ARMADALE to BELMONT PHONE (08)

www.Ag edCareGuide.com.au

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

126

Notes

1st time user? See page 125

DPS Advertisement Web Page Reference ID

ARMADALE Council Armadale 6112 Fair Haven Home

15 Pine Tree Cl

9399 7173

JE Murray Home

16 Deerness Way

9497 3200

Opal Armadale

21 Angelo St

9234 3300

26 26 78 78 73 7

63 Ypres Rd

1300 262 626

40 40

IFC, 127, 149 16872

Juniper Sarah Hardey

222 Cammillo Rd

1300 313 000

89 Clifton St

1800 637 299

C D TF C TF

IBC 17076

MercyCare Residential AC Kelmscott

64 64 45 45

27 Hamilton St

9279 4258

80 52

D TF

14-15 16709

Aegis Ascot

29 Neville St

6279 1500

2 Essex St

Hall & Prior Mertome

30 Winifred Rd

6462 7200

Osboine Contemporary Aged Care

39 Newton St

9272 9227

Ritcher Lodge

480-482 Guildford Rd

9272 8733

T b D TF C TF C D TF

14-15 16700

Amana Living St George's Care Ctr

30 80 70 106 45

Camillo 6111 Amana Living Thomas Scott Hostel

s s s

D TF D TF C D TF

Kelmscott 6111

BASSENDEAN Council

Dutch

16990 16905 5, 64D, OBC 16701

54 17065

Bassendean 6054 Aegis Bassendean

BAYSWATER Council Bayswater 6053 1300 262 626

70 s 38 s 106 45

Embleton 6062 City of Bayswater Hostel (Juniper)

21 Embleton Ave

1300 313 000

Regis Embleton

46 Broun Ave

1300 998 100

Third Ave East

6278 5000

70 70 82 29

Maylands 6051 CraigCare Maylands

18043

CALD

17058 IBC 18420 51, 57 16810

Note 1

16708

23A Redgum Way

1300 313 000

40 40

IBC 17019

77 Camboon Rd

1300 313 000

66 66

C D TF

IBC 16842

81 17010

D TF TF D TF C TF

14-15 16647

Noranda 6062 Juniper Ella Williams

33D-33 38893

C D TF F

Morley 6062 Carramar (Juniper)

IFC, 127, 149 17053

BELMONT Council Belmont 6104 12 Lapage St

6477 6300

Aegis Karalee

68 Lyall St

9277 1099

Aegis Lakeside

33 Stanton St

9277 1099

Aegis Parkview

6 Drummond St

9262 9100

Brightwater Redcliffe

23 Johnson Rd

1300 223 968

61 27 79 50

14 Cleaver Tce

9277 2735

Catholic Homes Marist

Redcliffe 6104

Rivervale 6103 Hall & Prior Belmont Aged Care Home

Note: 1. Residents with challenging behaviours / mental health issues

29 27 79 50

2. Dementia support available

14-15 16726 14-15 18448 7 17162 Note 2

33D-33 16695

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Services Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

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WESTERN AUSTRALIA 2020

ABCD continued to ABCD PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

1st time user? See page 125

DPS Advertisement Web Page Reference ID

Discover some of the most spacious residential care units in Perth. Accommodation

Meals

Personal care

Clinical care

Activities

Amana Living’s residential care units are some of the most spacious available. Most have private ensuites, and many have private lounge rooms and kitchenettes. Our approach is to focus on the individual, paying close attention to all their emotional, psychological and social needs, as well as providing top quality clinical and personal care around the clock. We take care of things so our residents can get on and enjoy life. To find out more please call Amana Living during office hours, on 1300 26 26 26.

Providing quality care in WA for over 50 years.

127

1300 26 26 26

amanaliving.com.au

WESTERN AUSTRALIA 2020

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs CAMBRIDGE to CANNING PHONE (08)

www.Ag edCareGuide.com.au

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

128

Notes

1st time user? See page 125

DPS Advertisement Web Page Reference ID

CAMBRIDGE Council Jolimont 6014 45 Bishop St

9285 7700

112 112 s

1 Heritage Lane

9314 0614

80 80

14-15 20748

Koh-I-Noor Contemporary Care

32 Pangbourne St

9387 5854

18 Barrett St

D TF C D TF

16650

MercyCare Residential AC Wembley

80 80 126 81

Berrington Subiaco

Mount Claremont 6010 Aegis Montgomery House

Wembley 6014 1800 637 299

CANNING Council

53, 65 19933

H Note 1

54 17021

IBC 16641

Bentley 6102 Juniper Annesley Juniper Rowethorpe, 4-10 Hayman Rd Juniper Charles Jenkins Transition Care 4-10 Hayman Rd

1300 313 000 6363 6710

Juniper Cygnet Juniper Rowethorpe, 4-10 Hayman Rd

1300 313 000

Juniper Hilltop Juniper Rowethorpe, 4-10 Hayman Rd

1300 313 000

Juniper Trinity Juniper Rowethorpe, 4-10 Hayman Rd

1300 313 000

104 60 42 59 52 82 78 120

84 60 42 59 52 82 13 120 s

SwanCare Kingia

5 Allen Ct

6250 0250

SwanCare Tandara

73 Jarrah Rd

6250 0250

SwanCare Waminda

Adie Ct

6250 0250

Aegis Amherst

75 Amherst Rd

6154 8300

Joseph Banks Aged Care Facility

58 Canna Dr

9251 5400

91 Hybanthus Rd

6228 0400

126 126 s

31 Webb St

9354 4133 1300 669 189

60 58 65 55

1300 669 189

43 43

6 Caprice Pl

6350 7204

42 42

Catholic Homes Castledare Village

108 Fern Rd

9356 4100

Hall & Prior Agmaroy Aged Care Home

115 Leach Hwy

9458 1524

73 73 60 10

Canning Vale 6155

D TF D TF F C TF D TF TF C TF

134 110 81 81

Rossmoyne 6148 Adventist Care

Margaret Hubery Hse Southern Cross Care 36 Fifth Ave

Willetton 6155 Canning Lodge

Wilson 6107

Note: 1. Secure dementia beds for female residents only

IBC 16994 IBC 17082 67 19139

H H

67 16793 67 16665

91 17068

WC D TF

16996

TF D TF

H H

76 16653 25, 74 16884

25, 74 17002

14-15 20749

s s

IBC 17024

Shelley 6148 Joseph Cooke House Southern Cross Care 2 Houtmans St

IBC 21887

TF TF

Ferndale 6148 Howard Solomon Residential Estate

TF D TF

17100

81 16894 33D-33 16847

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WESTERN AUSTRALIA 2020

CLAREMONT to FREMANTLE PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

129

1st time user? See page 125

DPS Advertisement Web Page Reference ID

CLAREMONT Council Claremont 6010 90 90 73 73

Aegis Alfred Carson

30 Bay Rd

9230 6500

Mercy Place Mont Clare

9 Dean St

9422 1304

The Queenslea

Queenslea Dr

9381 2800

248 Lyon Rd

0433 387 760

102 102 s

31 Waverley Rd

1300 262 626

Aegis Carrington

27 Ivermey Rd

6310 3333

Bethanie Illawong

1 Rodd Pl

TF TF

14-15 16704 68-69 19535 Note 1

48-49, 65D 38797

COCKBURN Council Aubin Grove 6164 Regents Garden Res Care Aubin Grove

D TF

92 20365

40 40

IFC, 127, 149 16814

131 151

117 74 39 39

72 Pantheon Ave

1300 998 100

139 139

D TF

51, 57 21945

62 Bloodwood Cir

1300 223 968

30 30

7 17066

D TF D TF

14-15 18740

Coolbellup 6163 Amana Living Coolbellup Hale Hostel

Hamilton Hill 6163

14-15 16651

North Coogee 6163 Regis Port Coogee

South Lake 6164 Brightwater South Lake

Spearwood 6163 Aegis Amberley

30 Mell Rd

9494 5900

Villa Dalmacia Aged Care Facility

27 Gorham Way

9418 5222

114 88 70 46

1300 669 189

73 73

C D TF

90 90 73 73

TF TF TF

Success 6164 Frank Prendergast Hse Southern Cross Care 27 Pearson Dr

COTTESLOE Council

30, 62 16997

Croatian, Italian, Portuguese

16763

25, 74 16762

Claremont 6010 Aegis Alfred Carson

30 Bay Rd

9230 6500

Mercy Place Mont Clare

9 Dean St

9422 1304

The Queenslea

Queenslea Dr

9381 2800

1 Gibney St

6458 7500

80 80

Braemar House

10 Windsor Rd

6279 3636

Juniper Pilgrim

32 Preston Point Rd

1300 313 000

Southern Plus East Fremantle

15 Wolsely Rd

1300 000 161

Southern Plus East Fremantle Res Serv 15 Wolsely Rd

1300 000 161

58 39 83 83

D TF D TF WC D TF WC D TF D TF

14-15 16704 68-69 19535 Note 1

48-49, 65D 38797

Cottesloe 6011 Wearne Cottesloe

EAST FREMANTLE Council

73 16662

East Fremantle 6158

FREMANTLE Council

CALD

59 16694 IBC 17040 25, 74 21971 25, 74 38645

Hilton 6163 Aegis Hilton Park

19 Laidlaw St

9314 0500

136 116

23 Harvest Rd

1300 998 100

109 109

95 Samson St

9430 8111

101 101

North Fremantle 6159 Regis North Fremantle

White Gum Valley 6162 Italian Village Fremantle Note: 1. SL, Opening early 2021

14-15 16638 51, 57 16798

D TF

European

16998

WESTERN AUSTRALIA 2020

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs GOSNELLS to KALAMUNDA PHONE (08)

www.Ag edCareGuide.com.au

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

130

Notes

1st time user? See page 125

DPS Advertisement Web Page Reference ID

GOSNELLS Council Canning Vale 6155 Aegis Amherst

75 Amherst Rd

6154 8300

Joseph Banks Aged Care Facility

58 Canna Dr

9251 5400

60 Stalker Rd

9490 2166

134 110 81 81

TF TF

Gosnells 6110 Amaroo Village McMahon Caring Centre 74 Lissiman St

9398 7722

Seaforth Gardens Aged Care Facility

2542 Albany Hwy

9398 2116

128 18 96 64 61 61

31 Mildenhall St

1300 223 968

30 30

BP Luxury Care

22 The Crescent

MercyCare Residential AC Maddington

185 Maddington Rd

P 44 1800 637 299 50 50

Juniper Hayloft

1 Lewis Rd

1300 313 000

Manoah House

86 Mills Rd West

9398 5031

100 100 19 19

254 Camberwarra Dr

9422 1304

17 17

1300 262 626

Amaroo Village Buckley Caring Centre

Huntingdale 6110 Brightwater Huntingdale

DT DT

14-15 20749

91 17068

78 16696 78 16703 CALD

Maddington 6109

7 17160 Note 1

9459 8882

Martin 6110

38294

D TF

54 16729

IBC 20754

JOONDALUP Council

61 17165

Dutch

17009

Craigie 6025 Mercyville Hostel

Duncraig 6023 7 Beddi Rd

9260 1100

60 52 39 39

19 Pioneer Dr

9422 1304

33 33

20 20 61 59 s 105 101

T C D TF C TF

Amana Living Duncraig Lady McCusker 27 Beddi Rd Catholic Homes Trinity Village

Edgewater 6027 Edgewater Mercy Hostel

Joondalup 6027 Brightwater Joondalup

6 Jolstra Cr

1300 223 968

Brightwater Oxford Gardens

30 Regents Park Rd

1300 223 968

MercyCare Residential Joondalup

21 Aldwych Way

1800 637 299

Kingsley 6026 Aegis Woodlake

40 Woodlake Retreat

9408 2200

Barridale Lodge

89 Barridale Dr

9309 1145

Bethanie Kingsley

190 Twickenham Dr

Dr Mary Surveyor Centre

18 Hocking Rd

9309 7000

71 Kinross Dr

1300 262 626

24 Valencia Rd

9293 5248

131 151

102 24 37 129

Kinross 6028 Amana Living Kinross Care Centre

98 24 37 129 s

48 48

KALAMUNDA Council

Women only

D TF F

H H

IFC, 127, 149 16648

68-69 17039

81 16684

7 17161 7 16849 54 17089

D TF TF

68-69 17013

14-15 18456 17151 30, 62 17004

D TF

19118

D TF

IFC, 127, 149 16875

D TF

16765

Carmel 6076 Valencia Nursing Care

Forrestfield 6058 Jeremiah Donovan Hse Southern Cross Care

138 Lewis Rd

1300 669 189

65 65

9321 1388

160 160

C D TF

High Wycombe 6057 Hall & Prior Karingal Green AC Home

Hawkevale Rd

Note: 1. SRS; Facility for residents with a psychiatric diagnosis

25, 74 16851 33D-33 19932

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

KALAMUNDA continued to MELVILLE PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

131

1st time user? See page 125

DPS Advertisement Web Page Reference ID

KALAMUNDA Council continued Lesmurdie 6076 Sunshine Park Aged Care Facility

10 Brady Rd

9291 6100

Villa Maria Hostel

173 Lesmurdie Rd

9422 1304

40 40 36 4 36 36

20 Bright Rd

9419 1244

113 109

D TF

14 Burke Pl

9419 1224

25 25

94 Kitchener Rd

6330 0400

119

Amana Living Lesmurdie Parry Care Ctr 74 Warlingham Dr

1300 262 626

D TF TF C TF

KWINANA Council

IFC, 127, 149 16869

H H H

16675 68-69 16669

Calista 6167 Aegis Banksia Park

Orelia 6167 Aegis Orelia Transition Care Program

MELVILLE Council

14-15 16649

14-15 17073

Alfred Cove 6154 Opal Alfred Cove

Bateman 6150 Regents Garden Res Care Bateman

2 Amur Pl

0433 387 760

84 42 92 58 40 20

D TF

Bicton 6157 Carinya of Bicton

220 Preston Point Rd

9438 5500

Carinya on Bristol

41 Bristol Ave

9438 5333

Booragoon 6154 0433 387 760

100 100 s

Amana Living Bull Creek Frederick Guest 25 Gleddon Rd

1300 262 626

Amana Living Bull Creek Lefroy Care Ctr 22 Lefroy Rd

1300 262 626

Amana Living Bull Creek Transition Care 22 Lefroy Rd

1300 918 295

Regents Garden Four Seasons Booragoon 495 Marmion St

Bull Creek 6149

RAAFA Alice Ross-King Care Centre

2 Bull Creek Dr

9324 0000

RAAFA Gordon Lodge

2 Bull Creek Dr

9311 4500

40 44 18 102 62

1 French Rd

9330 1911

92 20

Discovery Way (access via Wagtail Cl) 6332 6200

92 16721

40 s 44 s 18 102 s 51

Myaree 6154 Opal Melville

15 Cottrill St

9424 0500

141 121 s 50 48

Note: 1. Non secure dementia care offered

92 16855 58 16689 58 20747

IFC, 127, 149 16813

F C D TF b D C D TF D F

16877

D TF

14-15 16886

Murdoch 6150 Opal Murdoch

Chinese

C D TF b WC TF

Melville 6156 Aegis Melville

5, 64D, OBC 22367

sWC

IFC, 127, 149 17007 IFC, 127, 149 18462 21508

D TF

5, 64D, OBC 16732 Note 1

5, 64D, OBC 17107

Aged Care Navigators We are trialling a number of programs across the Perth Metropolitan Region to help you understand and navigate Aged Care Services.

Call 1300 025 298 to find a Navigator

WESTERN AUSTRALIA 2020

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs MELVILLE continued to ROCKINGHAM PHONE (08)

www.Ag edCareGuide.com.au

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

132

Notes

1st time user? See page 125

DPS Advertisement Web Page Reference ID

MELVILLE Council continued Willagee 6156 Braemar Cooinda

31 Moorhouse St

6279 3636

Braemar Village

24-32 Charsley St

6279 3636

108 108 52 52

6 Caprice Pl

6350 7204

42 42

Amana Living Transition Care

99 McCabe St

1300 496 481

Hall & Prior Freshwater Bay AC Home

67 Palmerston St

9384 5280

Hall & Prior Mosman Park AC Home

57 Palmerston St

9384 1769

RiverSea Mosman Park

1 Wallace Lane

9382 7500

22 Coongan Ave

1300 998 100

425 Clayton Rd

9294 2688

D TF TF

Willetton 6155 Canning Lodge

MOSMAN PARK Council

g g

CALD

59 20751

CALD

59 17159

17100

Mosman Park 6012 46 46 35 44

2 4 9 44

TF D TF D TF

MUNDARING Council

IFC, 127, 149 21026 Note 1

33D-33 16659

Note 1

33D-33 16644 73 17059

Greenmount 6056 Regis Greenmount

127 90

C D TF

Helena Valley 6056 Woodville House

51, 57 16853

17083

Mundaring 6073 Baptistcare Yallambee

2 Fenton St

1300 660 640

40 40

9314 0614

80 80

NEDLANDS Council

13 16874

Mount Claremont 6010 Aegis Montgomery House

1 Heritage Lane

Nedlands 6009 Regis Nedlands

116 Monash Ave

1300 998 100

Regis Weston

116 Monash Ave

1300 998 100

Catholic Homes Archbishop Goody

29 Goderich St

6208 6000

James Watson Centre

7 Lime St

9323 5112

Kimberley Residential Aged Care

78 Kimberley St

9381 1428

Villa Pelletier Southern Cross Care

48 Ruislip St

1300 669 189

Hall & Prior Leighton Aged Care Home

40 Florence St

9328 9355

The Richardson

32 Richardson St

9381 2800

141 141 s 134 134

14-15 20748

D TF F

PERTH Council

51, 57 16816 Note 2

51, 57 16799

East Perth 6004 40 40 40

West Leederville 6007

TF TF

91 6 40 40

D TF

72 92 92

TF TF

West Perth 6005

ROCKINGHAM Council

81 17163 Note 3

17077 70 16660

25, 74 16668 Note 4

33D-33 16631 48-49, 65D 38483

Cooloongup 6168 Bert England Lodge Southern Cross Care 111 Woodbridge Dr

1300 669 189

MercyCare Residential AC Rockingham 1 Tanby Pl

1800 637 299

44 44 54 54

CDT

160 132 s

C D TF

Port Kennedy 6172 Bethanie Waters

18 Olivenza Cr

131 151

Note: 1. Dementia support available Note: 3. Men only; Facility specifically for homeless male residents or those at risk of homelessness

25, 74 17154 54 17087

30, 62 16720

2. Dementia care available 4. Italian, Macedonian; Dementia support available

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

ROCKINGHAM continued to STIRLING PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

133

1st time user? See page 125

DPS Advertisement Web Page Reference ID

ROCKINGHAM Council continued Rockingham 6168 Baptistcare Gracehaven

2 Westralia Gdns

Hall & Prior Rockingham AC Home

14 Langley St 72 Fourth Ave

9527 1757

98 98 40 6

D TF C TF

9527 3016

169 131

D TF

14-15 16773

1300 223 968

60 59

C D TF

7 16744

1300 660 640

68 68

1300 660 640

Shoalwater 6169 Aegis Shoalwater

Waikiki 6169 Brightwater The Oaks

2-10 Oakwood Cr

SERPENTINE-JARRAHDALE Council

13 16806 Note 1

33D-33 16640

Byford 6122 Baptistcare Graceford

18 Turner Rd

SOUTH PERTH Council

C D TF

D TF DT TF D TF F

13 17033

Como 6152

1300 998 100

205 99 52 38 68

9367 4870

D TF

100 86 s W 110 110

D TF D TF

Aegis Balmoral

29 Gardner St

Berrington Como

30 McNabb Loop

9367 7333

Hall & Prior McDougall Park Aged Care

18 Ley St

9313 1700

Meath Care Como

80-82 Henley St

9365 2900

Regis Como

36 Talbot Ave

1800 237 746

141 99 4 s 38 s 30

Kensington 6151 Hall & Prior Kensington Park AC Home

62 Gwenyfred Rd

Salter Point 6152 Amana Living Peter Arney Home

1 Gentilli Way

1300 262 626

Baptistcare Gracewood

20 Roebuck Dr

1300 660 640

South Perth 6151 Hall & Prior Concorde Aged Care Home 25 Anstey St

9367 7559

91 5

C D TF D TF D TF D TF D TF

STIRLING Council

14-15 16888 53, 65 20750 Note 1

33D-33 16655 16672 51, 57 16796

Note 1

IFC, 127, 149 16811

H H g

33D-33 16652

13 17079 Note 2

33D-33 16686

Balcatta 6021 Juniper St Andrews

20 Burwood Rd

1300 313 000

MYVISTA Aged Care

11 Nugent St

1800 698 478

75 75 102 102

29 Silica Rd

9378 5500

145 145

Carine 6020 Opal Carine

Dianella 6059 Hellenic Community Aged Care

2B Hellenic Dr

9376 5830

Maurice Zeffert

119 Cresswell Rd

9375 4600

96 92 86 70

2 Rawlins St

9443 3155

60 60

Glendalough 6016 Glendalough Home for the Aged Note: 1. Dementia support available

2. Chinese; Dementia support available

IBC 16809

g H Note 3

85 16676

CALD

5, 64D, OBC 21254

g g

CALD, NESB Jewish

55 16774 17018 16867

3. Bosnian, CALD, Croatian, Italian, Macedonian, Montenegro, Serbian & Former Yugoslavian

WESTERN AUSTRALIA 2020

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs STIRLING continued PHONE (08)

www.Ag edCareGuide.com.au

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

134

Notes

1st time user? See page 125

DPS Advertisement Web Page Reference ID

STIRLING Council continued Gwelup 6018 Baptistcare David Buttfield Centre

649 North Beach Rd

1300 660 640

Bethanie Gwelup

72-74 Huntriss Rd

131 151

St Francis Hostel

678 North Beach Rd

9445 7030

Inglewood 6052 Brightwater The Village

150 Dundas Rd

105 95 112 112 41 41 s

1300 223 968

65 42 102 98 32 32 60 60

Innaloo 6018 Aegis Shawford

8 Twyford Pl

9244 8477

Bethanie Geneff

39 Hertha Rd

131 151

Brightwater Birralee

155 Odin Rd

1300 223 968

D TF D TF D TF

Bethanie Joondanna (Osborne House)

5 Osborne St

Catholic Homes Servite Village

184 Edinboro St

131 151 131 151 9202 7600

24 24 36 23 32

Amana Living Karrinyup Moline House 7 Deanmore Rd Juniper Chrystal Halliday

27 Prisk St

Juniper Chrystal Halliday Serviced Units 27 Prisk St

14-15 16743

Karrinyup 6018 60 60 1300 313 000 120 120 1300 313 000 P 21 21 1300 262 626

Juniper Elimatta

45 Alexander Dr

9370 0200 1300 313 000

178 178 42 42

Mount Lawley 6050 Aegis Sandstrom

44 Whatley Cr

Juniper Riverslea

100 Guildford Rd

Juniper St David's

17-19 Lawley Cr

Juniper St David's Serviced Units

17-19 Lawley Cr

Residency by Dillons Mount Lawley

51-53 Second Ave

48 46 1300 313 000 46 1300 313 000 P 20 9271 5674 44

171 Albert St

1300 262 626

64 64

0406 564 446

105 105 s

46 46 20 15

Amana Living James Brown Care Ctr

Regents Garden Scarborough Condocare 22 Wheatcroft St

Wembley 6014

30, 62 16947

81 16754

30, 62 17044

IFC, 127, 149 16880 IBC 16898 IBC 21874 16850 IBC 16804

TF TF

14-15 16643 IBC 17060 IBC 17051

F F

Scarborough 6019

7 16692

D TF C D TF C

Osborne Park 6017

Note 1

H H H Note 2

9271 5232

1300 313 000

30, 62 17029

F C D TF

Menora 6050 Acacia Living Group, Menora Gardens AC 51 Alexander Dr

16680 Dementia specific facility 7 16758

D TF

s s

30, 62 21867

CDT

Joondanna 6060 Bethanie Joondanna (Edinboro House) 130 Edinboro St

13 16749

H Note 2

IBC 21875

Polish

16697

IFC, 127, 149 16843

D TF

92 20366

D TF C D TF

16650

Koh-I-Noor Contemporary Care

32 Pangbourne St

MercyCare Residential AC Wembley

18 Barrett St

1800 637 299

80 80 126 81

17 Angelico St

1300 998 100

120 120

D TF

51, 57 21102

32 Spencer Ave

9375 0800

135 75

D TF

14-15 16728

9387 5854

Woodlands 6018 Regis Woodlands

Yokine 6060 Aegis Stirling

Note: 1. Includes 30 transition care beds: Ph: (08) 9309 0308 Note: 3. Secure dementia beds for female residents only

H Note 3

54 17021

2. Means tested for entry contribution or rental; 24 hour emergency call system; hotel services & meals available

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

SUBIACO to VICTORIA PARK PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

135

1st time user? See page 125

DPS Advertisement Web Page Reference ID

SUBIACO Council Jolimont 6014 Berrington Subiaco

45 Bishop St

9285 7700

112 112 s 141 141 s 134 134

Nedlands 6009 Regis Nedlands

116 Monash Ave

1300 998 100

Regis Weston

116 Monash Ave

1300 998 100

39 Hamersley Rd

1300 223 968

DT D TF F

Subiaco 6008 Brightwater Onslow Gardens

Hall & Prior Hamersley Aged Care Home 441 Rokeby Rd

9381 6542

Hall & Prior St Lukes Aged Care Home

429 Rokeby Rd

9381 8061

Aegis Hermitage

5 Cottage Cl

9297 0222

Aegis The Pines

167 Ponte Vecchio Blvd

9297 9100

Catholic Homes St Vincent’s

224 Swan St West

9279 5055

Guildford Village

26-34 Swan St East

9279 7755

Hall & Prior Tuohy Aged Care Home

22 Morrison Rd

9274 1756

Honey Brook Lodge

42 John St

9250 5225

Midland Nursing Home

44 John St

9274 3157

Morrison Lodge

1A North St

9250 0400

62 58 79 8 32

SWAN Council

s s s

53, 65 19933

T TF

51, 57 16816 Note 1

51, 57 16799 7 16691

Note 2

33D-33 16657

Note 2

33D-33 16883

Ellenbrook 6069 120 96 78 56

D TF D TF

86 86 30 30

C TF CDT

Guildford 6055

Midland 6056 48 P 35 110 25 73 73

Noranda 6062 Juniper Ella Williams

77 Camboon Rd

1300 313 000

14-15 19138 14-15 16760 Note 3

16678

TF b g

81 16767

Note 4

33D-33 16766

Note 5

38293

sWC D TF s D TF

71 16633

C D TF

IBC 16842

66 66

VICTORIA PARK Council

17038

Bentley 6102 Juniper Annesley

Juniper Rowethorpe, 4-10 Hayman Rd

Juniper Charles Jenkins Transition Care 4-10 Hayman Rd Juniper Cygnet

Juniper Rowethorpe, 4-10 Hayman Rd

Juniper Hilltop

Juniper Rowethorpe, 4-10 Hayman Rd

Juniper Trinity

Juniper Rowethorpe, 4-10 Hayman Rd

SwanCare Kingia

5 Allen Ct

SwanCare Tandara

73 Jarrah Rd

SwanCare Waminda

Adie Ct

104 6363 6710 P 60 1300 313 000 42 1300 313 000 59 1300 313 000 52 6250 0250 82 6250 0250 78 6250 0250 120 1300 313 000

Carlisle 6101

84 60 42 59 52 82 13 120 s

Hall & Prior Windsor Park AC Home

110 Star St

9472 9488

Mercy Place Lathlain

63 Archer St

9422 1304

114 64 54

62 Gwenyfred Rd

9367 4870

Kensington 6151 Hall & Prior Kensington Park AC Home Note: 1. Dementia care available Note: 2. Dementia support available Note: 3. Additional bed available late 2019

D TF D TF F C TF D TF TF C TF

TF TF

C C

D TF

IBC 16641

IBC 21887 IBC 17024 IBC 16994 IBC 17082 67 19139 67 16793

H H g

67 16665 Note 6

33D-33 16771 68-69 16646

Note 2

33D-33 16652

4. LGBTIQ; Dementia support available 5. SRS; Facility for residents with long term mental health difficulties 6. ATSI, Dementia support available

WESTERN AUSTRALIA 2020

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs VICTORIA PARK continued to WANNEROO PHONE (08)

www.Ag edCareGuide.com.au

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

136

Notes

1st time user? See page 125

DPS Advertisement Web Page Reference ID

VICTORIA PARK Council continued Victoria Park 6100 16 Duncan St

9472 4579

120 120

Catholic Homes Archbishop Goody

29 Goderich St

6208 6000

James Watson Centre

7 Lime St

9323 5112

40 40 40

21 Wright St

9328 4162

46 46

5 Britannia Rd

1300 971 771

120 120

Aegis Sandstrom

44 Whatley Cr

Juniper Riverslea

100 Guildford Rd

Juniper St David's

17-19 Lawley Cr

Juniper St David's Serviced Units

17-19 Lawley Cr

Residency by Dillons Mount Lawley

51-53 Second Ave

48 1300 313 000 46 1300 313 000 46 1300 313 000 P 20 9271 5674 44

Burswood Care

Note 1

22365

VINCENT Council East Perth 6004

Highgate 6003 Aegis Lincoln Park

Note 2

17077 14-15 17023

Mount Lawley 6050 9271 5232

46 46 20 15

102 66 70 1 47 23

9 17005

TF TF

F F TF

TF TF

9227 2900

Casson House

2-10 Woodville St

9328 8422

St Rita's Aged Care Facility

25 View St

9328 8871

Hall & Prior Leighton Aged Care Home

40 Florence St

9328 9355

The Richardson

32 Richardson St

9381 2800

95 Imperial Cct

1300 223 968

110 110 s

Juniper John Bryant

95 Rawlinson Dr

1300 313 000

Villa Terenzio

33 Kent Rd

42 42 128 59

D TF D TF D TF TF

WANNEROO Council

IBC 17051

53 Wasley St

IBC 17060

Aegis St Michael's

West Perth 6005

14-15 16643

North Perth 6006

72 92 92

81 17163

Leederville 6007 Rosewood Care Group Leederville

TF TF

H Note 3

IBC 21875

Polish

16697

Italian, Macedonian

14-15 16770 17020 16769

Note 4

33D-33 16631 48-49, 65D 38483

Madeley 6065 Brightwater Madeley

Marangaroo 6064 9247 0888

Merriwa 6030 RAAFA Karri and Tuart Lodge RAAFA Estate, 19 Hughie Edwards Dr

9400 3800

RAAFA Vivian Bullwinkel Lodge

Cambrai VIllage, 85 Hester Ave

9206 6000

110 110 s 79 79 s

340 Anchorage Dr North

9400 1000

102 102

D TF

55 Belgrade Rd

9306 2311

65 65 100 68 65 33

D TF sW TF C D TF

Mindarie 6030 Aegis Anchorage

Wanneroo 6065 Jacaranda Lodge Wanneroo

Regents Garden Resort Lake Joondalup 33 Drovers Pl Wanneroo Community Nursing Home

9 Amos Rd

0406 564 446 9306 2088

Yanchep 6035 Bethanie Beachside 629 Two Rocks Rd 131 151 Note: 1. Facility for residents with a psychiatric diagnosis Note: 3. Means tested for entry contribution or rental; 24 hour emergency call system; hotel services & meals available

7 16710

IBC 17014 Italian

g H H

16656 16736 18464 14-15 18053

H H

16797 92 16750 16751

160 80

30, 62 18720 C D TF H 2. Men only; Facility specifically for homeless residents or those at risk of homelessness 4. Italian, Macedonian; Dementia support available

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

ALBANY to BRUCE ROCK PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

137

1st time user? See page 125

DPS Advertisement Web Page Reference ID

ALBANY Council Emu Point 6330 Gwen Hardie Lodge

67 Mermaid Ave

9844 1105

58 58

D TF

11 Townsend St

1300 313 000

100 100

26 26 86 52

F D TF

Lockyer 6330 Juniper Korumup

Spencer Park 6330 Annie Bryson McKeown Lodge

2 Angove Rd

9844 1105

Hall & Prior Clarence Estate Aged Care

55 Hardie Rd

9841 5999

Baptistcare Bethel

2 Bethel Way

1300 660 640

CraigCare Albany

Beaufort Rd

9844 5700

85 85 85 14

Emily Taylor House & Leeuwin Lodge Cnr Donovan St & Blackwood Ave 9758 3222

24 16

Yakamia 6330

IBC 22176

D TF C D TF

AUGUSTA-MARGARET RIVER Council

17026

17149 33D-33 16757

13 17156 CALD

16885

Augusta 6290 Margaret River 6285 Baptistcare Mirrambeena

21 Farrelly St

1300 660 640

46 30

1 Sewell St

9646 3200

16 13

53-61 Hotham Ave

9883 4444

9765 1327

P 17 12

16685

F D TF

BEVERLEY Council

13 17032

Beverley 6304 Beverley Multi Purpose Service

17080

BODDINGTON Council Boddington 6390 Boddington Hospital

BOYUP BROOK Council

16778

Boyup Brook 6244 Boyup Brook Homes for the Aged Citizens Ldg Boyup Brook Multi Purpose Service

58 Bridge St

12 Hospital Rd

9765 0222

SRS

16857

F F

19129

9761 1366

6 16 16

1300 660 640

43 5

D TF

1300 669 189

55 39

C D TF

9061 0222

12 12

BRIDGETOWN-GREENBUSHES Council Bridgetown 6255 Bridgetown Hospital

Cnr Peninsula Rd & Pioneer St

Geegeelup Aged Care Facility

3 Scott St

9782 1222

BROOKTON Council

Note 1

17015

Brookton 6306 Baptistcare Kalkarni Residency

456 Whittington St

BROOME Council

13 16730

Broome 6725 Germanus Kent Hse Southern Cross Care 20 Dickson Dr

BRUCE ROCK Council

ATSI

25, 74 17030

Bruce Rock 6418 Bruce Rock Multi Purpose Service Note: 1. Additional beds available end 2019

35 Dunstall St

16845

WESTERN AUSTRALIA 2020

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs BUNBURY to DONNYBROOK-BALINGUP PHONE (08)

www.Ag edCareGuide.com.au

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

138

Notes

1st time user? See page 125

DPS Advertisement Web Page Reference ID

BUNBURY Council Bunbury 6230 Catholic Homes Ocean Star Village Opal Bunbury Gardens Regis Bunbury Wattle Hill Care

207 Ocean Dr 39 Hayes St 926 Woodrow St 2 Wattle St

9796 6600 9726 6300 1300 998 100 9721 4100

42 68 95 62

42 10 93 62

T TF D TF DT

81 16768 5, 64D, OBC 16690 51, 57 17085 16663

81 35

D TF

30, 62 16939

140 140 118 106 s

D TF D TF

South Bunbury 6230 Bethanie Elanora

37 Hastie St

131 151

s s

BUSSELTON Council Broadwater 6280 Aegis Ellenvale Capecare Ray Village

Cnr Broadwater Blvd & Bell Dr 20 Ray Ave

9788 6400 9750 2000

450 Bussell Hwy

1300 660 640

99 99

3-5 Vernon St

9734 0222

64 62

49 Kirkwood St 7 Lynch St

9063 0333 9063 2502

5 10 9

Cnr Myers St & Strickland Dr

9661 0200

Busselton 6280 Baptistcare William Carey Court

14-15 20368 16742

C D TF

COLLIE Council

13 16698

Collie 6225 ValleyView Residence

CORRIGIN Council

C D TF

19141

16673 20755

16705

D TF

30, 62 16775

16844

Corrigin 6375 Corrigin Multi Purpose Service Corrigin Multi Purp Serv Wogerlin Hse

DALWALLINU Council

Dalwallinu 6609 Dalwallinu Hospital Acacia House

DARDANUP Council Eaton 6232 Bethanie Fields

131 151

160 100

9848 0600

14 2

33 Sutherland St 37 Sutherland St

1300 313 000 1300 313 000

17 3 26 10

Forrest Rd

1300 313 000

111 Eaton Dr

DENMARK Council Denmark 6333 Denmark Multi Purpose Service

50 Scotsdale Rd

DERBY-WEST KIMBERLEY Council

Derby 6728 Juniper Ngamang Bawoona Juniper Numbala Nunga

Fitzroy Crossing 6765 Juniper Guwardi Ngadu

DONNYBROOK-BALINGUP Council

F F

g g

ATSI ATSI

IBC 17070 IBC 16639

Note 1

IBC 17028

Donnybrook 6239 Tuia Lodge Residential Aged Facility

30 Allnutt St

9732 3500

Note: 1. ATSI; Services provided through National ATSI Flexible Aged Care Program

40 39

16670

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

DUMBLEYUNG to KARRATHA PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

139

1st time user? See page 125

DPS Advertisement Web Page Reference ID

DUMBLEYUNG Council Dumbleyung 6350 Dumbleyung Multi Purpose Service

34 McIntyre St

9863 5222

1 Talbot St

9039 9200

P 4

4 Randell St

9072 3222

80 80

C D TF

16636

Lyon St

9949 3666

16848

9827 2222

Forrest St

9629 0100

11 6

17 Crowtherton St

9923 5000 1300 313 000

16779

DUNDAS Council Norseman 6443 Norseman Multi Purpose Service

18738

ESPERANCE Council Esperance 6450 Esperance Aged Care Facility

EXMOUTH Council Exmouth 6707 Exmouth Multi Purpose Service

GNOWANGERUP Council Gnowangerup 6335 Gnowangerup Hosp Mallee Springs AC Yougenup Rd

19126

GOOMALLING Council Goomalling 6460 Goomalling Multi Purpose Service

17056

110 110 s

C D TF

32D 17069

80 80 s 110 110 s 90 50 s

C D TF C D TF TF

IBC 16993

GREATER GERALDTON Council Bluff Point 6530 Nazareth House Geraldton

Geraldton 6530 Juniper Hillcrest

40 Onslow St

Nazareth House Geraldton

17 Crowtherton St

9923 5000

Opal Geraldton

159 Fitzgerald St

9921 5010

Elder St

9961 6200

440 Neighbour St

9168 6524

3 Knowles St

9729 0499

70 70

48 Blenheim Rd

9927 0200

Mullewa 6630 Mullewa Multi Purpose Service

32D 17069 5, 64D, OBC 16658

18743

HALLS CREEK Council Halls Creek 6770 Halls Creek People's Church AC Facility

HARVEY Council

ATSI

16992

Harvey 6220 Hocart Lodge Aged Centre

IRWIN Council

C D TF

16995

17086

Port Denison 6525 Dongara/Eneabba/Mingenew MPS

KALGOORLIE-BOULDER Council

Kalgoorlie 6430 Amana Living Kalgoorlie Edward Collick 173 Wilson St Victoria Park Nursing Home & Hostel 1 Croesus St Southern Cross Care

1300 050 938

89 89

1300 669 189

51 51

9182 1365

20 20

D TF C TF

KARRATHA Council

g H ATSI

IFC, 127, 149 16787

ATSI

16706

25, 74 16764

Roebourne 6718 Yaandina Aged Care Centre

58 Hampton St

WESTERN AUSTRALIA 2020

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs KATANNING to MANDURAH PHONE (08)

www.Ag edCareGuide.com.au

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

140

Notes

1st time user? See page 125

DPS Advertisement Web Page Reference ID

KATANNING Council Katanning 6317 Juniper Bethshan

7 Piesse St

Katanning Hospital & Health Service

11-31 Kobeelya Ave

1300 313 000 9821 6222

26 26 16 16

IBC 17157

18062

47 47 6 2

D TF F

13 17025

6 2 22

F F

19127

16777

KELLERBERRIN Council

s s

Kellerberrin 6410 Baptistcare Dryandra

45 Leake St

1300 660 640

Kellerberrin Hospital

51-63 Gregory St

9045 6222

Kojonup Hospital Lechenaultia House

Spring St

9831 2222

Springhaven Lodge

15 Barracks Pl

9831 2800

KOJONUP Council

19132

Kojonup 6395

KONDININ Council

16681

Kondinin 6367 5 0429 637 040 P 8

3 8

Cnr Stubbs St & Memorial Dr 9890 2222

2 Beria Rd

Kondinin Hospital

130 Graham St

Yeerakine Lodge

Graham St

9894 1222

LAKE GRACE Council

16738

Lake Grace 6353 Lake Grace Multi Purpose Service

LAVERTON Council

16776

18737

Laverton 6440 Laverton Multi Purpose Service

9088 2600

MANDURAH Council Dudley Park 6210 Brightwater The Cove, Mandurah

95 Lakes Rd

9535 0700

106 64

D TF

14-15 17036

1 Hungerford Ave

9422 1304

83 52

C D TF

68-69 16645

47 50 116 52

F C D TF C D TF D TF

Halls Head 6210 Mercy Place Mandurah

Mandurah 6210 Amana Living Mandurah Wearne Home 7 Leslie St

1300 262 626

Bethanie Peel

2 MacIaggan Turn

Coolibah Care Residential

30 Third Ave

9535 0300

Opal Murray River

83 Boundary Rd

9550 2500

131 151

Acacia Living Group, Meadow Springs AC 82 Oakmont Ave

9535 0200

Meadow Springs 6210 RAAFA McNamara Lodge

CDT

1300 223 968

Greenfields 6210 Aegis Greenfields

131 131 s

35 Hudson Dr

RAAFA Estate, 41 Portrush Pde 9582 5300

41 50 115 s 3 s

55 55 96 96

7 16723

H H

IFC, 127, 149 16873 30, 62 17052 11 17022 5, 64D, OBC 16637 17063

16740

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

MANJIMUP to NORTHAMPTON PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

141

1st time user? See page 125

DPS Advertisement Web Page Reference ID

MANJIMUP Council Manjimup 6258 Baptistcare Moonya

59 Ipsen St

1300 660 640

65 35

Pemberton 6260 9776 4000

Savage St

9981 0600

Berringa Lodge

84 Haig Rd

9081 3222

Merredin Hospital Moorditj Mia

46 Kitchener Rd

9081 3222

10 9 10 10

Dandaragan St

9651 0222

17 15

9971 0200

4 Bedingfeld Rd

Pemberton Northcliffe Multi Purp Serv Railway Cr

MEEKATHARRA Council

D TF

13 16864

18742

Meekatharra 6642 Meekatharra Low Care Hostel

MERREDIN Council

ATSI

17067

Merredin 6415

17153

17000

16674

14 14

16865

9531 1622

45 45

D TF

17139

Carey St

9756 3800

18741

Ada St

9064 6222

13 6

16783

Narrogin Cottage Homes

50 Felspar St

9881 1677

Residency by Dillons Narrogin

52 Williams Rd

9881 2244

50 50 50 7

C D TF C TF

Wanarn Com'ty, Main Rd

8955 8068

33 33 44 33

C TF C D TF

MOORA Council

Moora 6510 Moora Dandaragan Hospital & Lodge

MORAWA Council Morawa 6623 Morawa Perenjori Multi Purpose Service 1 Caulfield St

MURRAY Council Pinjarra 6208 Bedingfeld Lodge

NANNUP Council Nannup 6275 Nannup Multi Purpose Service

NAREMBEEN Council Narembeen 6369 Narembeen Multi Purpose Service

NARROGIN Council Narrogin 6312

NGAANYATJARRAKU Council

g H European

16991 16630

Ngaanyatjarra-Giles 6431 Kungkarrangkalpa Aged Care Facility

NORTHAM Council

Note 1

17224

Northam 6401 Juniper Bethavon

107 Duke St

1300 313 000

Juniper The Residency

47-57 Burgoyne St

1300 313 000

NORTHAMPTON Council

IBC 17155 IBC 16671

Northampton 6535 Northampton Health Service

103 Stephen St

9934 0200

Note: 1. ATSI; Services provided through National ATSI Flexible Aged Care Program

TF b

17001

WESTERN AUSTRALIA 2020

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs PLANTAGENET to YORK PHONE (08)

www.Ag edCareGuide.com.au

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

142

Notes

1st time user? See page 125

DPS Advertisement Web Page Reference ID

PLANTAGENET Council Mount Barker 6324 Plantagenet Cranbrook Health Service

Langton Rd

9892 1222

38 35

200 Forrest Cir

9174 1522

56 40

19 Harris St

9645 2222

6 7

PORT HEDLAND Council

D TF

17074

16759

South Hedland 6722 Karlarra Residential Aged Care Facility

QUAIRADING Council

Quairading 6383 Quairading Multi Purpose Service Quairading MPS Parker House

Cnr Jennaberring Rd & Loudon St 9645 1455

3 6

RAVENSTHORPE Council

F F

16752

18739

17064

Ravensthorpe 6346 Ravensthorpe Multi Purpose Service

9838 2211

Cnr Thomas & Mayrhofer Sts 9954 3200

17081

Leake St

9683 0222

16882

16846

74 Martin St

THREE SPRINGS Council Three Springs 6519 North Midlands Multi Purpose Service

TRAYNING Council Kununoppin 6489 Kununoppin Health Service

WAGIN Council Wagin 6315 Wagin Hospital & Health Service

21 Warwick St

9861 3444

Waratah Lodge

6 Arnott St

9861 1755

6 18 18

15 Eastcott St

9733 1355

45 43

Cnr Ackland & Mitchell Sts

9691 1222

11 2

16707

9 Honour Ave

9692 1222

16667

16664

WAROONA Council Waroona 6215 Pam Corker House

WONGAN-BALLIDU Council

C D TF

17049

Wongan Hills 6603 Wongan Hills MPS & Lovegrove Lodge

WYALKATCHEM Council Wyalkatchem 6485 Wyalkatchem Koorda Hospital

WYNDHAM-EAST KIMBERLEY Council Kununurra 6743 Juniper Gerdewoonem

50 Ivanhoe Rd

1300 313 000

30 30

27 Coverley St

1300 313 000

9081 2222

26 26 15 15

Wyndham 6740 Juniper Marlgu Village

YILGARN Council

ATSI

IBC 20367

ATSI

IBC 17011

Southern Cross 6426 Southern Cross Hospital

Algenib St

YORK Council

17017

York 6302 Balladong Lodge

20 Redmile Rd

9641 1689

York Pioneer Memorial Lodge

50 McCartney St

9641 1766

20699 17055

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

see page 125 a for definitions

Duncraig 6023 1300 262 626 60 52 Salter Point 6152 1300 262 626 100 86

Amana Living Duncraig Lady McCusker Hm

27 Beddi Rd

Amana Living Salter Pt Peter Arney Home

1 Gentilli Way

Berrington Subiaco

45 Bishop St

Bethanie Fields

111 Eaton Dr

Eaton 6232

Carinya on Bristol

41 Bristol Ave

Bicton 6157 9438 5333

Catholic Homes Castledare Village

108 Fern Rd

Wilson 6107 9356 4100

Hall & Prior Clarence Estate AC Home

55 Hardie Rd

Spencer Park 6330 9841 5999

Mercy Place Mont Clare

9 Dean St

Claremont 6010 9422 1304

Midland Nursing Home

44 John St

Midland 6056 9274 3157

Opal Melville

15 Cottrill St

Myaree 6154 9424 0500

Opal Murdoch

Size

Advertisers only listed below. All extra service providers are also listed in the directory on pages 126 -142 PHONE (08)

Jolimont 6014 9285 7700

Discovery Way (access via Wagtail Cl)

131 151

Murdoch 6150 6332 6200

Regents Garden Four Seasons Booragoon

495 Marmion St

Regents Garden Res Care Aubin Grove

248 Lyon Rd

Aubin Grove 6164 0433 387 760

Regents Garden Res Resort Lake Joondalup 33 Drovers Pl

Wanneroo 6065 0406 564 446

Booragoon 6154 0433 387 760

Regents Garden Scarborough Condocare

22 Wheatcroft St

Southern Plus East Fremantle

15 Wolsely Rd

East Fremantle 6158 1300 000 161

Southern Plus East Fremantle Respite Serv

15 Wolsely Rd

East Fremantle 6158 1300 000 161

Wearne Cottesloe

1 Gibney St

Scarborough 6019 0406 564 446

Cottesloe 6011 6458 7500

s W DTF s W DTF 112 112 s W DT 160 100 W DTF 40 20 W C TF 73 73 W C TF 86 52 s W DTF 73 73 W C TF 110 25 s W C DTF 50 48 s W C TF 141 121 s W DTF 100 100 sW TF 102 102 s W DTF 100 68 sW TF 105 105 s W DTF 83 83 W C DTF 83 83 W C DTF 80 80 W C TF

www.Ag edCareGuide.com.au

Type

Busselton Adventist Retirement Village Rossmoyne Waters Aegis Aged Care Balmoral Retirement Village Kitchener Gardens Retirement Village Amana Living Albany Wollaston Court Australind Treendale Village Bull Creek Frederick Guest Village Coolbellup Hale House Duncraig Lady McCusker Village Inglewood St Francis Court Kalgoorlie Muschamp Village Karrinyup Moline Village Lesmurdie Parry Village Meadow Springs Village Mosman Park Dorothy Genders Village Roleystone Hillandale Village Note: 1. Units available through National Rental Affordability Scheme (NRAS) 3. Some units available through Housing Authority as a joint venture * This section only includes organisations who have chosen to advertise

IFC, 127, 149 16648 IFC, 127, 149 16811 53, 65 19933 30, 62 16775 58 20747 81 16894

33D-33 16757 68-69 19535 71 16633 5, 64D, OBC 17107 5, 64D, OBC 16732 92 16721 92 20365

H H

92 16750 92 20366 25, 74 21971 25, 74 38645 73 16662

Fees/Costs

ILUs or Ren Villas tal A Serv ccomm ice od 24 h d Apart ation r On men Age Site S ts d Ca upe Com re On S rvision i t mu e Sma nal Fac ilitie ll Pe Don ts We s lcom or F Lice unded e nce Resi to Occ upy den Serv t Funde d/Pu ice F rcha ee sed

Features

DPS Web Notes Advert Page ID

ADVENTIST CARE to AMANA LIVING VILLAGE

H H

DPS

Advert Web Page ID

WESTERN AUSTRALIA 2020

Retirement Accommodation listed alphabetically by their Organisation*

ORGANISATION Adventist Care

s W C DT F b H

of Sin Facilit gle y (B B e Boo edroom ds/Pla ked ces s w Extr Respit ith En ) suit a Se e Be es Pet rvices ds s on Sec Premis ure es D Sec emen ure ti a U G Spe arden nit cial is Tran t Palli sitio ative Ret n Care Care irem B ent eds L i vi ng O nsit e

Aged Care Homes with Extra Services

143

AREA

PHONE (08)

Busselton 9354 4133 99 9 Rossmoyne 9253 4456 9 99 Como 9367 7333 9 999 Melville 9330 1911 9 99 Spencer Park 1300 262 626 99 99 Australind 1300 262 626 9 99 Bull Creek 1300 262 626 9 999 Coolbellup 1300 262 626 99 999 Duncraig 1300 262 626 9 999 Inglewood 1300 262 626 99 99 Kalgoorlie 1300 050 938 99 999 Karrinyup 1300 262 626 9 999 Lesmurdie 1300 262 626 99 999 Mandurah 1300 262 626 9 999 Mosman Park 1300 262 626 9 999 Roleystone 1300 262 626 99 9 2. Units available through Housing Authority as a joint venture Definitions see page 120

76 17099 99 76 17098 999 14-15 19484 99 14-15 16903 99 IFC, 127, 149 17075 9 9 99 IFC, 127, 149 20080 99 IFC, 127, 149 16975 9 9 Note 1 IFC, 127, 149 16815 99 IFC, 127, 149 18074 9 9 IFC, 127, 149 17106 9 9 IFC, 127, 149 16805 99 IFC, 127, 149 16840 9 9 Note 2 IFC, 127, 149 20393 99 IFC, 127, 149 17048 99 IFC, 127, 149 16911 999 Note 3 IFC, 127, 149 16952

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

WESTERN AUSTRALIA 2020

144

Type

AREA

Salter Point Peter Arney Village Salter Point Shenton Park Riley House Shenton Park South Perth Le Fanu Court South Perth South Perth St Mary's Close South Perth Amaroo Villages Albany Albany Denmark Denmark Gosnells Gosnells Baptistcare Bethel Village Albany Graceford Village Byford Gracehaven Village Rockingham Mirrambeena Village Margaret River Riverside Village Salter Point Silver Vines Village Margaret River William Carey Court Village Busselton Yallambee Village Mundaring Bethanie Beachside Retirement Village Yanchep Dalyellup Housing Dalyellup Elanora Retirement Village South Bunbury Esprit Retirement Village Eaton Fields Retirement Village Eaton Geneff Retirement Village Innaloo Gwelup Gwelup Gwelup Retirement Village Gwelup Illawong Retirement Village Hamilton Hill Joondanna Retirement Village Joondanna on the Park Retirement Village Menora on the Park Serviced Apartments Menora Peel Housing Coodanup Waters Retirement Village Port Kennedy Brightwater Kingsway Court - A Brightwater Com'ty Madeley Catholic Homes Castledare Retirement Village Wilson Ocean Star Retirement Village South Bunbury Servite Retirement Village Joondanna Trinity Retirement Village Duncraig Coolibah Care Coolibah Grove Independent Living Mandurah Curtin Heritage Living Riversea Village Mosman Park Mosman Park Hall & Prior Aged Care Hall & Prior Mertome Village Bayswater Harold Hawthorne Com'ty Centre Harold Hawthorne Over 55s Village Carlisle Juniper Carramar Village in Morley Morley Boronia Court Lockyer Chrystal Gardens Trigg Note: 1. Rental units through Department of Housing 2. Rental units available through joint venture with Department of Housing 3. Units available for low income residents in partnership with the Department of Communities

* This section only includes organisations who have chosen to advertise

Fees/Costs

DPS Web Notes Advert Page ID

AMANA LIVING continued to JUNIPER VILLAGE

Features

ILUs or Ren Villas tal A Serv ccomm ice od 24 h d Apart ation r O n m en Age Site S ts d Ca upe Com re On S rvision i te mu Sma nal Fac ilit ll Pe Don ts We ies lcom or F Lice unded e nce Resi to Occ upy den Serv t Funde d/Pu ice F rcha ee sed

Retirement Accommodation listed alphabetically by their Organisation*

ORGANISATION Amana Living continued

www.Ag edCareGuide.com.au

PHONE (08)

1300 262 626 9 9 9 99 IFC, 127, 149 16861 1300 262 626 9 99 99 IFC, 127, 149 17134 1300 262 626 9 99 99 IFC, 127, 149 16962 1300 262 626 9 9 99 IFC, 127, 149 17112 78 20385 9490 3899 9 9 99 9490 3899 99 9 9 99 Note 1 78 20116 78 20115 9490 3899 99 99 9 99 13 19598 1300 660 640 9 999 99 13 17088 1300 660 640 99 999 9 9 13 17034 1300 660 640 9 9 9 99 13 21204 1300 660 640 99 999 9 9 Note 2 13 17045 1300 660 640 9 999 99 13 18444 1300 660 640 99 99 99 Note 2 13 19597 1300 660 640 9 999 99 Note 2 13 19596 1300 660 640 99 999 999 30, 62 19476 131 151 9 999 99 Note 3 30, 62 20744 131 151 9 99 30, 62 19475 131 151 99 9 30, 62 19478 131 151 9 99 99 30, 62 19471 131 151 9 9999 99 30, 62 19472 131 151 9 999 99 30, 62 21867 131 151 9 9 30, 62 21868 131 151 9 9999 99 Note 4 30, 62 19473 131 151 99 99 9 30, 62 17016 131 151 99 99 9 9 30, 62 19477 131 151 9 99 99 99 30, 62 38898 131 151 9 9 9 9 Note 5 30, 62 20745 131 151 9 99 30, 62 18052 131 151 9 9999 9 7 16719 9302 3655 9 999 99 81 16755 1300 244 333 9 999 99 81 16788 1300 244 333 9 999 99 81 16712 1300 244 333 9 999 99 81 17043 1300 244 333 9 999 99 11 16822 9535 0300 9999999 99 73 17136 9382 7500 99 999 999 6462 7200 99 99 99 Note 6 33D-33 38893 17 21210 9470 1155 99 99 99 IBC 17019 9378 8200 9 99 99 IBC 16928 0437 154 420 99 9 9 IBC 16897 6467 0811 9 999 4. Units available for low income residents with approval from HomesWest 5. Units available for low income residents in partnership with the Department of Communities 6. Includes 42 units through HomesWest

Definitions see page 120

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

Type

Mercy Health MercyCare MYVISTA Regents Garden Group Regis Aged Care Retirees WA

Southern Cross Care (WA)

SwanCare Town of Bassendean

VILLAGE

AREA

PHONE (08)

Chrystal Halliday Village Karrinyup 6467 0811 Elimatta Retirement Living Menora 9270 4425 Euroka Watermans Bay 6467 0811 Pilgrim Village East Fremantle 9339 2830 RoseMount Dianella 9345 3448 Rowethorpe Bentley 6363 6311 St David's Village Mount Lawley 9289 2411 Noranda Village (Juniper) Noranda 9289 2419 Salisbury Retreat (Juniper) Bedford 9289 2419 Edgewater Mercy Villas Retirement Living Edgewater 9306 1124 Villa Maria Retirement Living Lesmurdie 0438 370 355 Mercy Village Wembley Wembley 9340 7220 MYVISTA Village Balcatta 9207 4666 Bungalows Aubin Grove Aubin Grove 0425 849 238 Bungalows Lake Joondalup Wanneroo 0415 512 459 Regis Hollywood Village (Centennial Close) Nedlands 9380 5211 Anstruther Village Mandurah 9362 0100 Barnes Village Innaloo 9362 0100 Beryl Village Balcatta 9362 0100 Camberwell Village Balga 9362 0100 Campion Village Balcatta 9362 0100 Chessell Village Duncraig 9362 0100 Crocker Village Innaloo 9362 0100 Fern Village Wilson 9362 0100 Francisco Village Rivervale 9362 0100 Joseph Banks Estate Retirement Village Canning Vale 9362 0100 Keals Village Bentley 0476 776 747 Mills Village Bentley 9362 0100 Moore Village Busselton 9362 0100 Royal Palm Village Warnbro 9362 0100 Skewes Village Bunbury 9362 0100 Sutton Village Mandurah 9362 0100 The Lighthouse Estate Bluff Point 0476 776 747 Tipuana Village O'Connor 0476 776 747 BF Prindiville Village Southern Cross Care North Perth 1300 669 189 Donovan Village Southern Cross Care Forrestfield 1300 669 189 Faulkner Park Retirement Estate Cloverdale 1300 669 189 Foley Village Hilton 1300 669 189 Margaret Hubery Village Rossmoyne 1300 669 189 Success Village Success 1300 669 189 Thomas Perrott Village Shelley 1300 669 189 Australind Rise Australind 9762 4101 SwanCare Bentley Park Bentley 6250 0000 Hyde Retirement Village Bassendean 9279 6588

* This section only includes organisations who have chosen to advertise

Fees/Costs

DPS Web Notes Advert Page ID

JUNIPER continued to TOWN OF BASSENDEAN ORGANISATION Juniper continued

Features

ILUs or Ren Villas tal A Serv ccomm ice od 24 h d Apart ation r O n m en Age Site S ts d Ca upe Com re On S rvision i t mu e Sma nal Fac ilitie ll Pe Don ts We s lcom or F Lice unded e nce Resi to Occ upy den Serv t Funde d/Pu ice F rcha ee sed

Retirement Accommodation listed alphabetically by their Organisation*

145

Definitions see page 120

99 99 9 999 99 9 99 99 9 9 99 99 999 99 9 9 99 9 9 99 999 9 999 9 9999 9 999 9 999 99 99 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 999 9 9 9 9 9 9 9 9 9 9 9 9 9 99 9 9 99 9 9 99 9 99 9 999 9 99 9 99 9 99 9 99 99 9999 99

9 99 99 99 99 999 99 9 9 9 9 9 9 99 99 999 99 99 99 99 99 99 99 99 99 99 99 99 99 99 99 99 99 99 99 99 99 999 99 99 99 99 99 99 99 999 99

IBC IBC IBC IBC IBC IBC IBC IBC IBC 68-69 68-69 54 85 92 92 51, 57 91 91 91 91 91 91 91 91 91 91 91 91 91 91 91 91 91 91 25, 74 25, 74 25, 74 25, 74 25, 74 25, 74 25, 74 67 67 93

21554 21179 16972 17040 17127 16745 17051 18047 18046 21229 21228 16687 19518 21007 19464 20714 17188 19586 16925 19587 19588 17122 19589 19592 16948 19480 17176 16901 19590 19591 17182 17164 21035 17133 16940 16910 16973 16852 17046 16699 17178 19283 16807 16944

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

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146

www.Ag edCareGuide.com.au

Council (LGA*) Maps

Perth North

These maps provide you with a geographical reference to the Council areas in Western Australia. Metro East Metro North Metro South Perth North Perth South

Metro

Metro North

Metro East Perth South

Metro South Mid West Far North Mid North Mid West South South East

Regional

Far North

South

Mid North

South East

*Local Government Area

WESTERN AUSTRALIA 2020

Home Care Packages directory – Approved Providers Approved Home Care Package (HCP) providers deliver home care and support services to members of the community who live at home. If you’ve been approved for a Government funded HCP of any type you may approach any approved HCP provider to provide the services you need. Some providers may only service one region while others can service multiple areas. To help you know which approved providers offer services in a certain region, we’ve included coloured bars down the left hand side of the directory pages. The reference tables are organised in five regions: Metro East, Metro North, Metro South, Perth North, and Perth South.

Metro East Metro North Metro South Perth North Perth South

On the following pages you’ll find alphabetical lists of approved providers, in Western Australia.

The list below is a quick reference guide to help you find in which group council districts are listed. For example Claremont LGA is grouped under Perth North. Page 146 is a colour coded map of Western Australia to show you which council districts are grouped together.

Council District

Metro Region

Council District

Armadale

Metro South

Melville

Perth South

Bassendean

Perth North

Mosman Park

Perth North

Bayswater

Perth North

Mundaring

Metro East

Belmont

Perth South

Nedlands

Perth North

Cambridge

Perth North

Peppermint Grove

Perth North

Canning

Perth South

Perth

Perth North

Claremont

Perth North

Rockingham

Metro South

Cockburn

Metro South

Serpentine-Jarrahdale

Metro South

Cottesloe

Perth North

South Perth

Perth South

East Fremantle

Perth South

Stirling

Perth North

Fremantle

Perth South

Subiaco

Perth North

Gosnells

Metro East

Swan

Metro North

Victoria Park

Perth South

Vincent

Perth North

Wanneroo

Metro North

Joondalup

Metro North

Kalamunda

Metro East

Kwinana

Metro South

Metro Region

147

H O M E

HCPs Western Australia Metropolitan

www.Ag edCareGuide.com.au

C A R E

P A C K A G E S

WESTERN AUSTRALIA 2020

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How to read the HCP table

The table on the next few pages lists approved HCP providers in alphabetical order, detailing the HCP levels they offer and if they offer any package supplements. Ethnicity, country or cultural groups listed under ‘Notes’ applies to all package levels in that row. If service providers have an advertisement in this Guide, then the page number of the advert is listed in red under ‘Advert Page’. The ‘DPS Web ID’ number can be used as a unique identifier to find out more information on AgedCareGuide.com.au . The same type of care and services are provided under each HCP level of care, and these may include transport, domestic assistance, social support, personal care, home maintenance, home modification, nursing care, food services and medication assistance. The hours of care are increased at each level of care, i.e. more hours of care and services are provided under HCP Level 4 and the least under HCP Level 1. Package supplements, like the Dementia Supplement Zand the Veterans’ Supplement R, are offered to eligible persons only. Some packages are specifically for people who are financially or socially disadvantaged Y, people with housing needs or at risk of homelessness e, or for people who live in rural or remote areas t. Based on your care needs, an ACAT assessment will determine what level of care you are eligible for and if any supplements apply to you. These icons help you find the packages that are most suitable for you.

Metro East Metro North Metro South Perth North Perth South

General packages suitable for all eligible clients

Packages for people with dementia

Packages for people who are financially or socially disadvantaged

Packages for people with housing needs and at risk of homelessness

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Perth Metropolitan SERVICE PROVIDER

Living Home Care Packages Metro Perth & Hills  Acacia Living Home Care Packages Peel/Mandurah  Acacia Living Home Care Services  Amana Amaroo@Home  Care Home Care Packages   Astley Care  Avida Metropolitan Home Care Packages  Avivo: Home Care Services Perth Metro  Baptistcare Home Care Services  Bedingfeld Community Care Perth Metro East   Bethanie Community Care Perth Metro North   Bethanie Community Care Perth Metro South    Bethanie  Better Living Home Care Packages

Packages for people who live in rural, remote or isolated areas

Home Care Packages Levels

Notes

0409 167 804 1300 262 626 9490 3899 9490 2393 1300 932 140 1300 428 486 1300 660 640 9531 1622 131 151 131 151 131 151 1300 307 344

1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234

Cultural Environment

Home Care Packages Supplement

PHONE (08)

9291 0105

Packages for Veterans

8ZtR 8ZR 8ZetRg 8ZR 8ZeYR 8Zt 8ZeR 8Zt 8R 8ZeRg 8ZeRg 8ZeR 8

Advert Page

DPS Web ID 18771 19573

CALD

IFC, 127, 149 17724 78 20028 22 17745 22180 3 17755 13 17746 17139

CALD

30, 62 21036

CALD

30, 62 17798 30, 62 17796 22201

Aged Care Navigators

We are trialling a number of programs across the Perth Metropolitan Region to help you understand and navigate Aged Care Services.

Call 1300 025 298 to find a Navigator ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

149

Getting help sooner will keep Dad independent longer. Amana Living makes it easier for you to get subsidised home help services, whatever your needs.

Cleaning

Gardening

Cooking

Grooming

Clinical

Shopping

Recent changes to aged care means that many people now have a choice of subsidised home help services. No one offers a wider choice than Amana Living: from cleaning and gardening, to cooking and transportation, right through to clinical care at home. So if Dad’s needs change over time you don’t have to change providers. Whatever services you choose, they’ll be tailored to your specific needs and provided by a qualified, experienced and friendly team. We take care of things, so you get more time for the enjoyable parts of life. To learn more about Amana Living’s home care services and the subsidies available, call 1300 26 26 26.

Providing quality care in WA for over 50 years.

1300 26 26 26

amanaliving.com.au

WESTERN AUSTRALIA 2020

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These icons help you find the packages that are most suitable for you.

Metro East Metro North Metro South Perth North Perth South

General packages suitable for all eligible clients

Packages for people with dementia

Packages for people who are financially or socially disadvantaged

Packages for people with housing needs and at risk of homelessness

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Perth Metropolitan SERVICE PROVIDER

At Home  Brightwater Care  Candice Care Net Home Services  Carealot Home Health Services & South West Rural Respite Serv  Carinya Care Services Care Pkgs Community Care    Catholic Homes HomeTransition Metro  Catholic Homes Home CareCare Services Regional  Chorus Home & CommunityServices  Chung Wah Home Care PackagesCare Services  City of Swan Community Care Services  Cockburn Care Home Care Packages  Comfort Keepers Perth - South of the River   Comfort Keepers Perth North/Hills/Mandurah   Community Vision Home Care Services  Coolibah Care Home Care   Country Mile Home Care  CPE Group Home Care Services  CURA In-Home Care  Dale Community Care  ECHO Home Care Packages  Enrich Living Services WA Metropolitan  Focus Care   Godrich Health Care  Hamersley Community Aged Care   HCA Home  HenderCare  Home Care Assistance West Coast Perth  Home Care, Southern Plus  Home Instead Senior Care Perth  Note: 1. Short Term Restorative Care offered, Fee for service available

Packages for people who live in rural, remote or isolated areas

Home Care Packages Levels

Notes

1800 226 342 9385 5100 9284 7562 9438 5500 1300 244 000 1300 244 000 1800 264 268 9328 3988 9267 9055 9411 3780 9315 2200 9492 8920 1800 968 754 9535 0300 0476 035 233 1300 665 082 9382 1983 9399 6800 9271 7011 1300 202 003 9302 1737 6153 1528 9250 0415 1300 422 111 1300 764 433 9385 5675 1300 000 161 6310 0400

2. Asian, Burmese, CALD, Cambodian, Chinese, Filipino, Indian, Indo-Chinese, Korean, Malaysian, Singaporean, Thai, Vietnamese

1234 1234 1234 1234 1234 1234 1234 1234 1234 12 1234 1234 1234 1234 1234 1234 1234 1234 2 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234

Cultural Environment

Home Care Packages Supplement

PHONE (08)

1300 223 968

Packages for Veterans

8Zeg 8ZeYtR 8ZeR 8ZetR 8 8Ze 8Zetg 8ZeYtR 8ZeYRg 8Ze 8Zeg 8Zg 8ZetRg 8 8R 8ZetR 8Z 8Zeg 8eY 8Z 8ZeYRg 8ZeR 8ZeYR 8ZeRg 8ZeYR 8ZR 8Z 8ZeYRg 8Z

Advert Page

CALD, LGBTIQ

DPS Web ID 7 17728 38182

31 20700 16711 58 19570 Note 1

81 21188

CALD

81 38333 18081

Note 2

27, 84 17754 17737

ATSI

41 17735

Note 3

23 19580

CALD

23 18430 34 17742 11 19581 21843 150 21918

Note 4

17779 16905 37 17726

ATSI, NESB

17723 38501 21943

ATSI

17038 38173 20727 21344

ATSI

25, 74 17729 31 19010

3. African, Arabic, European, Italian, LGBTIQ, South African 4. Dutch, European, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Southern European, Spanish, Turkish, Western European

• Home & Aged Care Services Gov. funded Home Care Packages

 1300 665 082 www.cpegroup.biz

• Disability Services – NDIS • Veterans Home Care – DVA

 info@cpegroup.biz

63 Lindsay St, Perth WA 6000

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Metro East Metro North Metro South Perth North Perth South

www.Ag edCareGuide.com.au

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Perth Metropolitan SERVICE PROVIDER

Instead Senior Care Regional Western Australia  Home Support Services  Home Home Care  IACItalo-Australian Welfare & Cultural Centre

 

WESTERN AUSTRALIA 2020

(ICare Community Services [HCP Program/In Home Care]) Juniper Home Care

 KinCare Get Care  Let's Cares Home Support  Melville Community & Home Support Services  MercyCare Home Care   MYVISTA Multicultural Aged Care Program  Rainbow at Home RightCare   Right Right RightCare Perth Midland   Right atat Home Home RightCare Perth Northern Suburbs   Rise Network Care Packages  Shine CommunityHomeServices   Silver Chain Perth Home Care Packages  Southcare Home Care Packages  Southern Districts Support    St Bart's Home Care   St Basil's Home Care Packages  St Simeon HealthCare Service  Stirling Community Home Care Packages  SwanCare At Home   The Carers Home Care Packages  The CareSide  Town of Bassendean In Home Care   TPG Aged Care  Triple A Care Home Care Packages  Umbrella Multicultural At Home Care  White Oak Home Care Packages   Your Nursing Agency Home Care Package Services  Note: 1. CALD, European, Italian, Southern European, Spanish

2. Bosnian, CALD, Croatian, Eastern European, European, Former Yugoslavian, Hungarian, Italian, Latvian, Macedonian, NESB, Northern European, Polish, Russian, Serbian, Slavic, Southern European, Ukrainian, Western European

Home Care Packages Levels

Home Care Packages Supplement

Notes

PHONE (08)

6310 0400 1800 854 300 9247 0888 9228 2220 1300 313 000 1300 110 254 1300 497 442 9319 0900 1800 637 299 1800 698 478 9271 2026 1300 363 802 1300 363 802 6202 8033 6274 3700 9253 5555 9242 0119 9450 6233 9498 4800 9323 5100 9201 9655 0478 184 732 9205 7632 6250 0300 9331 5866 1300 854 080 9279 6588 9408 1100 9328 3435 9275 4411 9301 0299

1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234

151

8Z 8ZetR 8 8ZeRg 8ZetRg 8ZetR 8Z 8ZR 8ZeR 8Zg 8ZeRg 8Zt 8Z 8Z 8ZeYRg 8 8ZeYRg 8Zeg 8ZetR 8ZeYR 8Zeg 8Zt 8ZeR 8 8ZR 8Z 8ZeRg 8ZeR 8Zeg 8Zeg 8ZeYRg 8R

Advert Page

DPS Web ID

31 38876 21929 21956 Note 1

2 17799

ATSI

IBC 18080 21 18076 38282 38241 54 17731

CALD

85 18042

Note 2

17759 22069 38327 22378

ATSI, LGBTIQ

26 17744 38472

ATSI, CALD CALD

29 17763 151 17775 32 21813 17794

CALD

17777 28 38307 19 21919 67 20415 38 38295 38183

Note 3

93 17780 21885

Note 4

17782

Note 5

21464

ATSI, CALD

33D-33 20085

131 099 3. CALD, Egyptian, Filipino, Indian, Italian 4. Asian, Bangladeshi, Burmese, CALD, Indian, Malaysian, Pakistani, Russian, Spanish, Sri Lankan, Thai 5. Asian, CALD, European, South African

22197

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

C A R E P A C K A G E S

WESTERN AUSTRALIA 2020

www.Ag edCareGuide.com.au

Home Care Packages directory – Approved Providers Home Care Package approved providers provide home care and support services to members of the community who live at home. If you’ve been approved for a Government funded Home Care Package of any type you may approach any Home Care Package approved provider to provide the services you need. Some providers may only provide services in one region while others can service multiple areas. On the following pages you’ll find alphabetical lists of approved providers, in Western Australia. To help you know which approved providers offer services in a certain region, we’ve included coloured bars down the left hand side of the directory pages. The reference tables are organised in five regions: Far North, Mid North, Mid West, South and South East.

Far North Mid North Mid West South South East

H O M E

HCPs Regional Western Australia

152

The list on page 153 is a quick reference guide to help you find in which group council districts are listed. For example Esperance LGA is grouped under South East. Page 146 is a colour coded map of Western Australia to show you which council districts are grouped together.

How to read the HCP table

The table on the next few pages lists Home Care Packages approved providers in alphabetical order, detailing the Home Care Packages level they offer and if they offer any package supplements. Ethnicity, country or cultural groups listed under ‘Notes’ applies to all package levels in that row. If service providers have an advertisement in this Guide, then the page number of the advert is listed in red under ‘Advert Page’. The ‘DPS Web ID’ number can be used as a unique identifier to find out more information on AgedCareGuide.com.au. The same type of care and services are provided under each Home Care Package level of care, and these may include transport, domestic assistance, social support, personal care, home maintenance, home modification, nursing care, food services and medication assistance. The hours of care are increased at each level of care, i.e. more hours of care and services are provided under Home Care Package Level 4 and the least under Home Care Package Level 1.

Package supplements, like the Dementia Supplement Zand the Veterans’ Supplement R, are offered to eligible persons only.

Some packages are specifically for people who are financially or socially disadvantaged Y, people with housing needs or at risk of homelessness e, or for people who live in rural, remote or isolated areas t.

Based on your care needs, an ACAT assessment will determine what level of care you are eligible for and if any supplements apply to you.

www.Ag edCareGuide.com.au

Council District Albany Ashburton Augusta-Margaret River Beverley

Region South Far North South Mid West

WESTERN AUSTRALIA 2020

Council District

Region

Council District

153

Region

Exmouth

Far North

Ngaanyatjarraku

Mid North

Gingin

Mid West

Northam

Mid West

Northampton

Mid North

Gnowangerup

South

Goomalling

Mid West

Nungarin

Mid West

Boddington

South

Greater Geraldton

Mid West

Perenjori

Mid West

Boyup Brook

South

Halls Creek

Far North

Pingelly

South

Bridgetown-Greenbushes

South

Harvey

South

Plantagenet

South

Brookton

South

Irwin

Mid West

Port Hedland

Far North

Broome

Far North

Quairading

Mid West

Broomehill-Tambellup Bruce Rock

South Mid West

Jerramungup

South

Kalgoorlie-Boulder

South East

Ravensthorpe

South East

Karratha

Far North

Sandstone

Mid North

Shark Bay

Mid North

Tammin

Mid West

Bunbury

South

Katanning

South

Busselton

South

Kellerberrin

Mid West

Capel

South

Kent

South

Three Springs

Mid West

Carnamah

Mid West

Kojonup

South

Toodyay

Mid West

Carnarvon

Mid North

Kondinin

South

Trayning

Mid West

Chapman Valley

Mid West

Koorda

Upper Gascoyne

Mid North

Chittering

Mid West

Kulin

South

Victoria Plains

Mid West

Lake Grace

South

Wagin

South

Collie

South

Mid West

Coolgardie

South East

Laverton

Mid North

Wandering

South

Coorow

Mid West

Leonora

Mid North

Waroona

South

Corrigin

South

Mandurah

South

West Arthur

South

Cranbrook

South

Manjimup

South

Westonia

Mid West

Cuballing

South

Meekatharra

Mid North

Wickepin

South

Cue

Mid North

Menzies

South East

Williams

South

Cunderdin

Mid West

Merredin

Mid West

Wiluna

Mid North

Dalwallinu

Mid West

Mingenew

Mid West

Wongan-Ballidu

Mid West

Dandaragan

Mid West

Moora

Mid West

Woodanilling

South

Dardanup

South

Morawa

Mid West

Wyalkatchem

Mid West

Denmark

South

Mount Magnet

Mid North

Wyndham-East Kimberley

Far North

Derby-West Kimberley

Far North

Mount Marshall

Mid West

Yalgoo

Mid North

Donnybrook-Balingup

South

Mukinbudin

Mid West

Yilgarn

South East

Murchison

Mid North

York

Mid West

Dowerin Dumbleyung

Mid West South

Murray

South

Dundas

South East

Nannup

South

East Pilbara

Far North

Narembeen

Esperance

South East

Narrogin

Mid West South

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www.Ag edCareGuide.com.au

These icons help you find the packages that are most suitable for you.

Far North Mid North Mid West South South East

General packages suitable for all eligible clients

Packages for people with dementia

Packages for people who are financially or socially disadvantaged

Packages for people with housing needs and at risk of homelessness

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Regional Western Australia SERVICE PROVIDER

PHONE (08)

Home Care Packages Levels

Packages for people who live in rural, remote or isolated areas

Packages for Veterans

Cultural Environment

Home Care Packages Supplement

Notes

Advert Page

DPS Web ID

Living Home Care Packages Metro Perth & Hills 9291 0105 1234 8ZtR 18771  Acacia Acacia Living Home Care Packages Mid West/Geraldton 9999 1100 17062 1234 8ZetR  Acacia Living Home Care Packages South West 9791 7543 1234 8Z 21187  Acacia Living Home Care Packages Wheatbelt/Jurien Bay 9652 0492 23 21463 8ZtR  ACCC Home Care Services 9841 8668 19158 1234 8ZeR  Amana Living Home Care Services CALD IFC, 127, 149 17724 1300 262 626 1234 8ZetRg  Amaroo@Home Denmark 0423 703 972 1234 8ZR 78 38381  Avivo: Regional Home Care Packages 1300 428 486 1234 8ZetR 3 19504   Baptistcare Home Care Services Great Southern 1300 660 640 13 20375 1234 8Zt  Baptistcare Home Care Services Perth Metro 1300 660 640 1234 8Zt 13 17746  Baptistcare Home Care Services South West 1300 660 640 1234 8Zt 13 17747  Baptistcare Home Care Services Wheatbelt 1300 660 640 13 20729 1234 8Zt  Bedingfeld Home Care Services 9531 1622 1234 8R 17139  Bethanie Community Care Mid West 131 151 1234 8ZetRg ATSI, CALD 30, 62 18421  Bethanie Community Care Perth Metro South 131 151 30, 62 17796 1234 8ZeR  Bethanie Community Care South West 131 151 1234 8ZetRg CALD 30, 62 17733  Brightwater At Home 1300 223 968 1234 8Zeg CALD, LGBTIQ 7 17728  Candice Care 1800 226 342 38182 1234 8ZeYtR  Capecare Home Care 9750 2000 1234 8ZtR 17778  Care Net Home Services 5100 1234 8ZeR 31 20700  Carealot Home Health Services & South West Rural Respite Serv 9385 9284 7562 16711  Carinya Care Services Transition Care Program Community Care 9438 5500 1234 8ZetR 58 19570 1234 8  Catholic Homes Home Care Services Metro 1300 244 000 1234 8Ze Note 1 81 21188  Catholic Homes Home Care Services Regional 1300 244 000 CALD 81 38333 1234 8Zetg  Chorus Home & Community Care Services 1800 264 268 1234 8ZeYtR 18081  Comfort Keepers Perth North/Hills/Mandurah 9492 8920 1234 8ZetRg CALD 23 18430  Community Home Care 9721 4988 1234 8 17741  Coolibah Care Home Care 9535 0300 11 19581 1234 8R  Country Mile Home Care 0476 035 233 1234 8ZetR 21843  CPE Group Home Care Services 1300 665 082 1234 8Z 150 21918  CURA In-Home Care 9382 1983 Note 2 17779 1234 8Zeg  Enrich Living Services WA Metropolitan 1300 202 003 1234 8ZeYRg ATSI, NESB 17723  Enrich Living Services WA Regional 1300 202 003 1234 8ZeYtR 20718  Esperance Home Care 9083 1800 17743 1234 8ZetR  Hall & Prior Clarence Estate Home Care 9841 5999 234 33D-33 19516 8ZtR  HenderCare 1300 764 433 1234 8ZR 20727   Home Care Assistance West Coast Perth 9385 5675 21344 1234 8Z  Home Instead Senior Care Regional Western Australia 6310 0400 1234 8Z 31 38876  Note: 1. Short Term Restorative Care offered 2. Dutch, European, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Southern European, Spanish, Turkish, Western European ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Far North Mid North Mid West South South East

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Regional Western Australia SERVICE PROVIDER

PHONE (08)

Home Care Packages Levels

Home Care Packages Supplement

Notes

Advert Page

Support Services 1800 854 300 1234 8ZetR  Home Juniper Home Care 1300 313 000 1234 8ZetRg ATSI   Juniper Home Care Wheatbelt 9621 2829 1234 8Zt  Juniper Kununurra Community Care ATSI 1300 313 000 234 8Zetg  1300 110 254 1234 8ZetR  KinCare Let's Get Care 1300 497 442 1234 8Z  Life Without Barriers Kimberley/Goldfields 9194 5400 1234 8Ztg ATSI, LGBTIQ   MercyCare Community & Home Support Services 1800 637 299 1234 8ZeR  Ngaanyatjarra Health Community Care Services ATSI 0439 227 618 1234 8etg  Peel Community Care 9531 2076 1234 8Zg Note 1  Quambie Home Care Services 9733 3660 1234 8Z  Right at Home RightCare 1300 363 802 1234 8Zt  Right at Home RightCare Perth Midland 1300 363 802 1234 8Z  Rise Network Home Care Packages 6274 3700 1234 8ZeYRg ATSI, LGBTIQ  Share & Care Community Services Group 9622 5195 1234 8et  Shire of Dowerin Home & Community Care 9631 1060 1234 8  Shire of Narrogin Regional Homecare 9890 0700 ATSI 1234 8Zetg  Silver Chain Albany Home Care Packages 1300 761 577 1234 8ZetRg ATSI  Silver Chain Bunbury/South West Home Care Packages 1300 761 577 1234 8ZetRg ATSI  Silver Chain Geraldton Home Care Packages 9242 0119 1234 8ZetRg ATSI  Silver Chain Kalgoorlie Home Care Packages 1300 761 577 1234 8ZetRg ATSI  Silver Chain Karratha Home Care Packages 1300 761 577 ATSI 1234 8Ztg  Chain Northam Home Care Packages 9242 0119 1234 8ZetR  Silver Chain Peel Home Care Packages 1300 761 577 1234 8Zg CALD  Silver Silver Chain Pilbara/Port Hedland Home Care Packages 1300 761 577 1234 8ZetR  Silver Chain Pingelly Home Care Packages 1300 761 577 1234 8ZetR  South West Community Care Home Care Services 9782 4050 124 8Z  Southcare Home Care Packages 9450 6233 1234 8Zeg CALD  Southern Districts Support 9498 4800 1234 8ZetR  Southern Plus Home Care Packages Country Region 1300 000 161 1234 8ZeYtRg ATSI, CALD  St Simeon HealthCare Service 0478 184 732 1234 8Zt  The Carers Home Care Packages 9331 5866 1234 8ZR  The CareSide 1300 854 080 1234 8Z  TPG Aged Care 9408 1100 1234 8ZeR  Triple A Care Home Care Packages 9328 3435 1234 8Zeg Note 2  Umbrella Multicultural At Home Care 9275 4411 1234 8Zeg Note 3  WACHS Goldfields Aged & Community Services Norseman 9039 9200 1 8t  WACHS Kimberley Aged & Community Services 9192 0333 Note 4 1234 8tg  WACHS Midwest Aged & Community Services Exmouth 9949 3641 2 8t  Warmun Community (Turkey Creek) Aged Care Services 0427 867 245 Note 5 1234 8etg  Wiluna Aged Care Services 9981 8641 ATSI 234 8Zetg  Yaandina Community Care Services ATSI 8ZtRg Note: 1. Bosnian, Chinese, Croatian, Dutch, Egyptian, Filipino, German, Greek, Hungarian, Indian,9182 1365 1234 3. Asian, CALD, European, South African Italian, Lebanese, Macedonian, Maltese, Polish, Russian, Serbian, Sri Lankan, Ukrainian, Vietnamese 2. Asian, Bangladeshi, Burmese, CALD, Indian, Malaysian, Pakistani, Russian, Spanish, Sri Lankan, Thai

155

IBC IBC IBC 21

29 29 29 29 29 29 29 29 29 151 32 25, 74 28 38

DPS Web ID 21929 18080 18784 17750 18076 38282 38382 17731 19624 38762 17128 22069 38327 17744 17752 17116 17751 17762 17764 17767 18445 17758 17768 17769 17757 17792 21380 17775 21813 17776 38307 38295 38183 21885 17782 21464 18738 17749 16848 17787 17790 16706

4. ATSI; servicing remote Aboriginal communities in the Kimberleys & also considered in towns where there is a service provider gap 5. ATSI; Warmun Community only through National ATSI Flexible Aged Care Program

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

WESTERN AUSTRALIA 2020

156

www.Ag edCareGuide.com.au

Culturally appropriate Aged Care Homes Table of aged care homes/residential care facilities offering culturally appropriate services

Cultural Group ATSI

PHONE Aged Care Home DPS Web ID (08) Name Amana Living Kalgoorlie Edward Collick Hme Kalgoorlie 1300 050 938 16787

Cultural Group Chinese

Aged Care Home Name Regents Garden Res Care Bateman

DPS Web ID Bateman 0433 387 760 16855

ATSI

Germanus Kent Hse Southern Cross Care

Broome 1300 669 189 17030

Croatian

MYVISTA Aged Care

Balcatta 1800 698 478 16676

ATSI

Hall & Prior Windsor Park AC Home

Carlisle 9472 9488 16771

Croatian

Villa Dalmacia Aged Care Facility

ATSI

Halls Creek People's Church Aged Care

Dutch

Fair Haven Home

Halls Creek 9168 6524 16992

PHONE (08)

Spearwood 9418 5222 16763 Armadale 9399 7173 16990

ATSI

Juniper Gerdewoonem

Kununurra 1300 313 000 20367

Dutch

Manoah House

ATSI

Juniper Guwardi Ngadu

Fitzroy Crossing 1300 313 000 17028

European

Italian Village Fremantle

White Gum Valley 9430 8111 16998

ATSI

Juniper Marlgu Village

Wyndham 1300 313 000 17011

European

Narrogin Cottage Homes

Narrogin 9881 1677 16991

ATSI

Juniper Ngamang Bawoona

Derby 1300 313 000 17070

Fmr Yugoslavian MYVISTA Aged Care

Balcatta 1800 698 478 16676

ATSI

Juniper Numbala Nunga

Derby 1300 313 000 16639

Italian

Aegis St Michael's

North Perth 9227 2900 16770

ATSI

Kungkarrangkalpa Aged Care

Ngaanyatjarra-Giles 8955 8068 17224

Italian

Hall & Prior Leighton Aged Care Home

West Perth 9328 9355 16631

ATSI

Meekatharra Low Care Hostel

Meekatharra 9981 0600 17067

Italian

MYVISTA Aged Care

ATSI

Yaandina Aged Care Centre

Roebourne 9182 1365 16706

Italian

Villa Dalmacia Aged Care Facility

Spearwood 9418 5222 16763

Bosnian

MYVISTA Aged Care

Balcatta 1800 698 478 16676

Italian

Villa Terenzio

Marangaroo 9247 0888 16656

CALD

Braemar Cooinda

Willagee 6279 3636 20751

Jewish

Maurice Zeffert

LGBTIQ

Hall & Prior Tuohy Aged Care Home

Martin 9398 5031 17009

Balcatta 1800 698 478 16676

Dianella 9375 4600 17018

CALD

Braemar House

East Fremantle 6279 3636 16694

CALD

Braemar Village

Willagee 6279 3636 17159

Macedonian Aegis St Michael's

North Perth 9227 2900 16770

CALD

CraigCare Albany

Yakamia 9844 5700 16885

Macedonian Hall & Prior Leighton Aged Care Home

West Perth 9328 9355 16631

CALD

Hellenic Community Aged Care

Dianella 9376 5830 16774

Macedonian MYVISTA Aged Care

Balcatta 1800 698 478 16676

CALD

MYVISTA Aged Care

Balcatta 1800 698 478 16676

Montenegro MYVISTA Aged Care

Balcatta 1800 698 478 16676

CALD

Opal Carine

Carine 9378 5500 21254

NESB

Hellenic Community Aged Care

Dianella 9376 5830 16774

CALD

Ritcher Lodge

Bayswater 9272 8733 17058

Polish

Residency by Dillons Mount Lawley

CALD

Seaforth Gardens Aged Care Facility

Chinese

Hall & Prior Concorde AC Home

Gosnells 9398 2116 17165 South Perth 9367 7559 16686

Portuguese Villa Dalmacia Aged Care Facility Serbian

Midland 9274 1756 16766

Mount Lawley 9271 5674 16697 Spearwood 9418 5222 16763

MYVISTA Aged Care

Balcatta 1800 698 478 16676

Culturally appropriate Home Care Packages Table of Home Care Package (HCP) providers offering culturally appropriate services

The following table is a guide only. The information should not be interpreted that these Home Care Packages are exclusive to the noted

cultural group nor the only packages that offer quality services to these cultural groups. All Home Care Packages are tailored to care for all

Cultural Group African

Service Provider Comfort Keepers Perth - South of the River

9315 2200

DPS Web ID 19580

Cultural Group ATSI

Service Provider Enrich Living Services WA Metro

Arabic Asian

Comfort Keepers Perth - South of the River

9315 2200

19580

ATSI

Hamersley Community Aged Care

Chung Wah Home Care Packages

9328 3988

17754

ATSI

Home Care, Southern Plus

1300 000 161 17729

Asian

Triple A Care Home Care Packages

9328 3435

17782

ATSI

Juniper Home Care

1300 313 000 18080

Asian

Umbrella Multicultural At Home Care

9275 4411

21464

ATSI

Juniper Kununurra Community Care

1300 313 000 17750

ATSI

Bethanie Community Care Mid West

131 151

18421

ATSI

Life Without Barriers Kimberley/Goldfields

ATSI

Cockburn Care Home Care Packages

9411 3780

17735

ATSI

Ngaanyatjarra Health Community Care Services

PHONE (08)

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background

DPS Web ID 1300 202 003 17723 PHONE (08)

9250 0400

9194 5400

17038

38382

0439 227 618 19624

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

Cultural Group ATSI

Service Provider Rise Network Home Care Packages

ATSI

Shire of Narrogin Regional Homecare

ATSI

Silver Chain Albany Home Care Packages

1300 761 577 17762

ATSI

Silver Chain Bunbury/South West HC Packages

1300 761 577 17764

ATSI

Silver Chain Geraldton Home Care Packages

ATSI

Silver Chain Kalgoorlie Home Care Packages

ATSI

Silver Chain Karratha Home Care Packages

1300 761 577 17758

ATSI

Silver Chain Perth Home Care Packages

ATSI

Southern Plus Home Care Packages Country Reg

ATSI

WACHS Kimberley Aged & Community Services

ATSI

Warmun Community (Turkey Creek) AC Services

ATSI

White Oak Home Care Packages

9301 0299

20085

ATSI

Wiluna Aged Care Services

9981 8641

17790

ATSI

Yaandina Community Care Services

9182 1365

16706

Bangladeshi

Triple A Care Home Care Packages

9328 3435

17782

Bosnian

Peel Community Care

9531 2076

38762

Bosnian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Burmese

Chung Wah Home Care Packages

9328 3988

17754

Burmese

Triple A Care Home Care Packages

9328 3435

17782

CALD

Amana Living Home Care Services

CALD

Bethanie Community Care Perth Metro East

131 151

21036

CALD

Bethanie Community Care Perth Metro North

131 151

17798

CALD

Bethanie Community Care Mid West

131 151

18421

CALD

Bethanie Community Care South West

131 151

17733

CALD

Brightwater At Home

1300 223 968 17728

CALD

Catholic Homes Home Care Services Regional

1300 244 000 38333

CALD

Chung Wah Home Care Packages

9328 3988

17754

CALD

9492 8920

18430

Italian

9228 2220

17799

CALD

Comfort Keepers Perth North/Hills/Mandurah Italo-Australian Welfare & Cultural Centre (ICare Com'ty Serv [HCP Program/In Home Care]) MYVISTA Home Care

CALD

Rainbow Multicultural Aged Care Program

CALD

Silver Chain Peel Home Care Packages

CALD

Silver Chain Perth Home Care Packages

9242 0119

17763

CALD

Southcare Home Care Packages

9450 6233

17775

CALD

St Basil's Home Care Packages

9201 9655

17777

CALD

Southern Plus Home Care Packages Country Region 1300 000 161 17776

CALD

Town of Bassendean In Home Care

9279 6588

17780

CALD

Triple A Care Home Care Packages

9328 3435

17782

CALD

Umbrella Multicultural At Home Care

9275 4411

21464

CALD

White Oak Home Care Packages

9301 0299

20085

Cambodian

Chung Wah Home Care Packages

9328 3988

17754

Chinese

Chung Wah Home Care Packages

9328 3988

17754

Chinese

Peel Community Care

9531 2076

38762

Croatian

Peel Community Care

9531 2076

38762

Croatian

Rainbow Multicultural Aged Care Program

9271 2026

17759

CALD

157

6274 3700

DPS Web ID 17744

Cultural Group Dutch

Service Provider CURA In-Home Care

9382 1983

DPS Web ID 17779

9890 0700

17751

Dutch

Peel Community Care

9531 2076

38762

Estn European Rainbow Multicultural Aged Care Program

9271 2026

17759

Egyptian

Peel Community Care

9531 2076

38762

17767

Egyptian

Town of Bassendean In Home Care

9279 6588

17780

1300 761 577 18445

European

Comfort Keepers Perth - South of the River

9315 2200

19580

European

9382 1983

17779

9228 2220

17799

European

CURA In-Home Care Italo-Australian Welfare & Cultural Centre (ICare Com'ty Serv [HCP Program/In Home Care]) Rainbow Multicultural Aged Care Program

9271 2026

17759

European

Umbrella Multicultural At Home Care

9275 4411

21464

Filipino

Chung Wah Home Care Packages

9328 3988

17754

Filipino

Peel Community Care

9531 2076

38762

Filipino

Town of Bassendean In Home Care

9279 6588

17780

Fmr Yugoslavian Rainbow Multicultural Aged Care Program

9271 2026

17759

German

CURA In-Home Care

9382 1983

17779

German

Peel Community Care

9531 2076

38762

Greek

Peel Community Care

9531 2076

38762

Hungarian

Peel Community Care

9531 2076

38762

Hungarian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Indian

Chung Wah Home Care Packages

9328 3988

17754

Indian

Peel Community Care

9531 2076

38762

Indian

Town of Bassendean In Home Care

9279 6588

17780

Indian

Triple A Care Home Care Packages

9328 3435

17782

Indo-Chinese Chung Wah Home Care Packages

9328 3988

17754

Italian

Comfort Keepers Perth - South of the River

9315 2200

19580

Italian

9382 1983

17779

9228 2220

17799

Italian

CURA In-Home Care Italo-Australian Welfare & Cultural Centre (ICare Com'ty Serv [HCP Program/In Home Care]) Peel Community Care

9531 2076

38762

Italian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Italian

Town of Bassendean In Home Care

9279 6588

17780

Jewish

CURA In-Home Care

9382 1983

17779

Korean

Chung Wah Home Care Packages

9328 3988

17754

Latvian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Lebanese

Peel Community Care

9531 2076

38762

LGBTIQ

Brightwater At Home

LGBTIQ

Comfort Keepers Perth - South of the River

9315 2200

19580

LGBTIQ

Life Without Barriers Kimberley/Goldfields

9194 5400

38382

LGBTIQ

Rise Network Home Care Packages

6274 3700

17744

Macedonian

CURA In-Home Care

9382 1983

17779

Macedonian

Peel Community Care

9531 2076

38762

Macedonian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Malaysian

Chung Wah Home Care Packages

9328 3988

17754

Malaysian

CURA In-Home Care

9382 1983

17779

Malaysian

Triple A Care Home Care Packages

9328 3435

17782

Maltese

CURA In-Home Care

9382 1983

17779

PHONE (08)

9242 0119

17763

1300 000 161 17776 9192 0333

17749

0427 867 245 17787

1300 262 626 17724

1800 698 478 18042 9271 2026

17759

1300 761 577 17769

European

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background

PHONE (08)

1300 223 968 17728

WESTERN AUSTRALIA 2020

158

Cultural Group Maltese

Service Provider Peel Community Care

NESB

Enrich Living Services WA Metro

NESB

Rainbow Multicultural Aged Care Program

9271 2026

Nthn European Rainbow Multicultural Aged Care Program Pakistani Polish

www.Ag edCareGuide.com.au

DPS Web ID 38762

Cultural Service Group Provider Sthn European Italo-Australian Welfare & Cultural Centre

9228 2220

DPS Web ID 17799

1300 202 003 17723

Sthn European Rainbow Multicultural Aged Care Program

9271 2026

17759

Spanish

9382 1983

17779

9271 2026

17759

Spanish

9228 2220

17799

Triple A Care Home Care Packages

9328 3435

17782

Spanish

CURA In-Home Care Italo-Australian Welfare & Cultural Centre (ICare Com'ty Serv [HCP Program/In Home Care]) Triple A Care Home Care Packages

9328 3435

17782

Peel Community Care

9531 2076

38762

Polish

Sri Lankan

Peel Community Care

9531 2076

38762

Rainbow Multicultural Aged Care Program

9271 2026

17759

Russian

Sri Lankan

Triple A Care Home Care Packages

9328 3435

17782

Peel Community Care

9531 2076

38762

Russian

Thai

Chung Wah Home Care Packages

9328 3988

17754

Rainbow Multicultural Aged Care Program

9271 2026

17759

Russian

Thai

Triple A Care Home Care Packages

9328 3435

17782

Triple A Care Home Care Packages

9328 3435

17782

Serbian

Turkish

CURA In-Home Care

9382 1983

17779

Peel Community Care

9531 2076

38762

Serbian

Ukrainian

Peel Community Care

9531 2076

38762

Rainbow Multicultural Aged Care Program

9271 2026

17759

Singaporean

Ukrainian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Chung Wah Home Care Packages

9328 3988

17754

Slavic

Vietnamese

Chung Wah Home Care Packages

9328 3988

17754

Rainbow Multicultural Aged Care Program

9271 2026

17759

South African Comfort Keepers Perth - South of the River

Vietnamese

Peel Community Care

9531 2076

38762

9315 2200

19580

South African CURA In-Home Care

Wstn European CURA In-Home Care

9382 1983

17779

9382 1983

17779

South African Umbrella Multicultural At Home Care

Wstn European Rainbow Multicultural Aged Care Program

9271 2026

17759

9275 4411

21464

Sthn European CURA In-Home Care

9382 1983

17779

PHONE (08)

See Definition of Terms page 120

PHONE (08)

Alzheimer's WA Home & Community Res Serv

1300 667 788

Amana Living Home Care Services

1300 262 626

Astley Care In Home Care Services

9490 2393

Avivo: Coral Coast Home Care Services

1300 428 486

Avivo: Metro East Home Care Services

1300 428 486

Avivo: Metro North Home Care Services

1300 428 486

Avivo: Metro South East Home Care Services

1300 428 486

Avivo: Metro South West Home Care Services

1300 428 486

Avivo: Wheatbelt Home Care Services

1300 428 486

Baptistcare Home Care Services Great Southern 1300 660 640 Baptistcare Home Care Services Perth Metro

1300 660 640

Baptistcare Home Care Services South West

1300 660 640

Baptistcare Home Care Services Wheatbelt

1300 660 640

Bethanie CHSP Services Mid West

131 151

Bethanie CHSP Services Perth Metro East

131 151

Bethanie CHSP Services Perth Metro North

131 151

Bethanie CHSP Services Perth Metro South

131 151

Bethanie CHSP Services South West

131 151

Brightwater At Home Care Net Community Nursing

1300 223 968 9385 5100

CHS

In Home Care Services

P Fu Priv nded Ser ate Dem Fundi vice n en gA Dom tia Car vailab le esti e Hea c Ass ista lth Hom Servic nce e M es Mea ainte ls & nan Med /or Sh ce / Ga opp rden ica ing Nur tion Su ing sing per v & i s / Per son or Pall ion Pha al Care iative Care rma Res ceutic pite al D Soc Care eliver y ial & Tran /or Re crea spo rt tion al

9531 2076

Notes

9 99 9 99 9 99 9 9 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 99 9999 99 9 99 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 9 Note 1 99 9 9 9 9 9 9 9 9 9 9 9

PHONE (08)

DPS Web Advert Page ID 113 18071 IFC, 127, 149 17724 22 21920 3 21509 3 19503 3 38299 3 21511 3 21510 3 19505 13 20375 13 17746 13 17747 13 20729 30, 62 19507 30, 62 21037 30, 62 19509 30, 62 19508 30, 62 19506 7 17728 31 20700

Note: 1. Includes Transition Community Care (TCC) for clients at home in North Metro area ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse DVA Department of Veterans' Affairs LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background VHC Veterans' Home Care D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

WESTERN AUSTRALIA 2020

In Home Care Services Carinya Companions Catholic Homes In Home Care Services

PHONE (08)

99 9 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 Short Term Restorative Care services offered 81 27, 84 9 99 9 9 9 9 9 9 9 9 9 CALD, NESB 41 9 99 9 99999999 23 9 99 23 9 99 9 9 9 9 9 9 9 9 9 9 Includes overnight live-in care 23 9 99 9 9 9 9 9 9 9 9 9 9 Includes overnight live-in care 23 9 99 9 9 9 9 9 9 9 9 9 9 34 9 99 9 9 9 9 9 9 9 Note 1 9 99 9 9 9 9 9 9 9 9 9 9 Services also available to DVA & VHC clients 11 94 9 9 150 99 9 9 9 9 9 9 9 9 9 9 9 Note 2 25, 74 9 99 9 9 9 9 9 9 9 9 9 9 37 9 9 9 9 9 9 9 9 9 9 9 Includes overnight respite services 17 9 99 999 9 999 31 99 9 9 9 9 9 9 9 9 9 9 31 99 9 9 9 9 9 9 9 9 9 9

1300 244 000 9328 3988

Cockburn Care Home Support Services

9411 3780

Comfort Keepers Flexible Respite Services

9492 8920

Comfort Keepers Perth - South of the River

9315 2200

Comfort Keepers Perth North/Hills/Mandurah

9492 8920

Comfort Keepers

9492 8920

Coolibah Care Home Care

1800 968 754 9535 0300

COTA Home Maintenance Service

1300 658 842

CPE Group Home Care Services

1300 665 082

Dementia Services, Southern Plus

1300 000 161

ECHO In Home Care Services 9271 7011 Harold Hawthorne Community Centre Home 9470 1155 & Community Support Home Instead Senior Care Perth 6310 0400 Home Instead Senior Care Regional 6310 0400 Western Australia Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) 9228 2220 Juniper CHSP Program 6363 6324 KinCare

1300 110 254

MercyCare Community & Home Support Serv

1800 637 299

MYVISTA Home Care

1800 698 478

Rise Network Home Care Services

6274 3700

Rise Network In Home Respite

6274 3700

Silver Chain

9242 0119

Simply Helping Lower North Perth

9371 9115

Southcare Home Care Services

9450 6233

Southern Districts Support CHSP Services

9498 4800

Southern Districts Support VHC Services

9498 4800

Stirling Community Care Services

9205 7632

Stirling Community Food Services

9205 7113

Stirling Community Transport Service

9205 7117

The Carers Home Care Services

9331 5866

Tilly's Home Helpers

9387 5001

Town of Bassendean In Home Care

9279 6588

Town of Bassendean Volunteer & Com'ty Bus Serv 9377 2190 White Oak Home Care Services

DPS Web Advert Page ID 58 19159

9339 3760

Chung Wah Commonwealth Home Supp Prog

Community Vision Home Care Services

Notes

159

CHS

See Definition of Terms page 120

P Fu Priv nded S er ate Dem Fundi vice n en gA Dom tia Car vailab le esti e Hea c Ass ista lth Hom Servic nce e M es Mea ainte ls & nan Med /or Sh ce / Ga opp rden ica ing Nur tion Su ing sing per Per &/or vision Pall s on Pha al Care iative Care rma Res ceutic pite al D Soc Care eliver y ial & Tran /or Re crea spo rt tion al

www.Ag edCareGuide.com.au

9301 0299

2 9 99 99 9 999 IBC 9 99 9 9 9 9 9 9 9 9 9 9 Note 3 21 9 99 9 9 9 9 9 9 9 9 9 9 Includes Transition Care services 54 9 99 9 9 9 9 9 9 9 9 9 85 99 9 9 9 9 9 9 9 99 9 99 9 9 9 9 9 9 9 9 9 9 9 Includes brokage services for VHC clients 26 26 9 99 9 9 9 9 Overnight respite available 29 9 99 9 9 9 9 9 9 9 9 9 9 Note 4 39 9 9 9 9 9 9 9 9 9 9 9 Also servicing clients with disabilities 151 9 99 9 9 9 9 9 9 9 9 32 9 99 9 9 9 9 9 9 9 9 9 9 99 9 9 9 9 9 9 9 9 9 9 Services provide through Veterans' Home Care 32 19 9 9 99 9 999 Home delivered meals, shopping is excluded 19 99 9 19 99 99 38 999 9 9 9 9 9 9 9 Note 5 36 9 9 9 93 9 99 9 9 9 9 9 9 9 9 9 Also servicing clients with disabilities 93 9 Note 6 33D-33 9 9 9 9 9 9 9 9 9 9 9 9 Note 7

Note: 1. Veterans' Home Care - please phone: (08) 9301 8227 2. Includes overnight & 24 hour live-in; DVA services available 3. Some services only available to clients in specific areas 4. Includes Veterans' Home Care; some services only available to clients in country areas

38334 20092 21891 38606 19580 18430 38892 17742 19581 37738 21918 19551 38283 21212 19010 38876 17799 20696 18076 17731 18042 18769 20077 18065 21495 20067 21935 38304 21198 21200 21202 38295 20066 17780 21216 19454

5. Includes overnight respite service and 24 hour care; Services for clients through Veterans Home Care (VHC) & Department of Veteran Affairs (DVA) 6. Services for clients within the Bassendean area only 7. Includes DVA Nursing Service and Veterans' Home Care

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse DVA Department of Veterans' Affairs LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background VHC Veterans' Home Care D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

See Definition of Terms page 120

Majority of CBC provide for dementia & frail aged clients

SUBURB

PHONE (08)

Amana Living Club Kinross (Day Centre) Amana Living Club Lefroy (Day Centre) Amana Living Club Quinns Rocks (Day Centre) Amana Living Club Wanneroo (Day Centre) Astley Care Day Club Bethanie Living Well Centre Geraldton Bethanie Living Well Centre Kwinana Bethanie Living Well Centre Port Kennedy Bethanie Living Well Centre Bunbury - Maali Ctr Bethanie Living Well Centre Eaton Bethanie Living Well Centre Mount Claremont Bethanie Living Well Centre South Perth Bethanie Living Well Centre West Perth Bran Nue Dae Respite Centre Broome, Southern Plus Chung Wah Community and Respite Hub Cockburn Care Social Clubs Community Vision Woodvale Social Centre Coolibah Respite Care Davis House ECHO Social Support Services Ella's House - Mandurah Harold Hawthorne Social Activities Centre Hawthorn House - Albany Home Care South West, Southern Plus Jeremiah Donovan Hse Respite Ctr, Southern Plus Juniper Hakea Cottage Respite Juniper Kununurra Community Care Juniper Sutton Community Centre Mary Chester House - Shenton Park McAuley House Social Centre Rise Network Centre Based Services Rise Network Milperra Respite Cottage Silver Chain Bindoon Social Centre Silver Chain Bridgetown Social Centre Silver Chain Everglades Social Centre Silver Chain Fremantle Social Centre Silver Chain Kalgoorlie Social Centre Silver Chain Mandurah Social Centre

Notes

DPS Web Advert Page ID IFC, 127, 149 22388

9 99 9999 IFC, 127, 149 9 99 999 Kinross 9462 8535 9 99 9999 IFC, 127, 149 Bull Creek 9424 6625 9 99 9999 IFC, 127, 149 Quinns Rock 9305 9017 9 99 9999 IFC, 127, 149 Wanneroo 9405 7679 9 99 9999 IFC, 127, 149 Gosnells 9490 3002 9 9999999 Services for carers and clients with disabilities 22 Beresford 131 151 9 9999999 Overnight respite services available 30, 62 Kwinana 131 151 9 9999999 Fee for service options also available 30, 62 Port Kennedy 131 151 9 999 999 30, 62 Carey Park 131 151 9 9999999 Services for ATSI clients 30, 62 Eaton 131 151 9 9999999 30, 62 Mount Claremont 131 151 9 9999999 30, 62 South Perth 131 151 9 9999999 Fee for service options available 30, 62 West Perth 131 151 9 9999999 30, 62 Broome 9194 0700 9 9999999 Nursing services available 25, 74 Northbridge 9328 3988 9 9999999 Servicing CALD & NESB clients 27, 84 Hamilton Hill 9411 3780 9 99 9999 Includes services for ATSI clients 41 Woodvale 1800 968 754 9 9999999 Note 1 34 Mandurah 9535 0300 9 9999999 Note 2 11 Wembley 1800 637 299 9 99 9999 54 Bayswater 9271 7011 9 9999999 37 Greenfields 1300 667 788 9 99 113 999 Includes limited overnight respite services Carlisle 9470 1155 9 9999999 17 Milpara 9841 3755 9 99 113 999 Includes limited overnight respite services Busselton 9791 5688 9 99 9999 25, 74 Forrestfield 9453 9285 9 9999999 Note 3 25, 74 Bentley 6363 6376 9 999999 Note 4 IBC Kununurra 1300 313 000 9 99 9999 IBC Bentley 6363 6311 9 IBC 9 99 Shenton Park 1300 667 788 9 99 113 999 Wembley 1800 637 299 9 99 54 999 Perth 6274 3700 9 9999999 Note 5 26 Mount Helena 6274 3700 9 999999 Short term overnight stay offered 26 Bindoon 1300 761 577 9 9999999 29 Bridgetown 1300 761 577 9 9999999 29 Willetton 9242 0119 9 9999999 Note 6 29 Hilton 9242 0119 9 9999999 Note 7 29 Boulder 1300 761 577 9 9999999 29 Greenfields 1300 761 577 9 99 29 999

Amana Living Club Alexander Heights (Day Centre) Alexander Heights 9343 6048 Amana Living Club Catherine King (Day Centre)

CHS

Centre Based Care (CBC)

www.Ag edCareGuide.com.au

PF Dem unded Se en Me tia Ca rvice als re Me dic Per ation S son up Res al Care ervisio pite n Soc Care ial / Tran Recre spo ation rt al S upp ort

WESTERN AUSTRALIA 2020

160

Osborne Park 9424 6949

Note: 1. Includes services for frail aged clients & younger people with disabilities 2. CHSP subsidised services offered to those without an ACAT assessment 3. Day and overnight services for dementia specific clients 4. Overnight cottage respite service for dementia specific clients

20396 20395 20394 22389 22390 20713 20084 18721 19467 19474 19468 19134 19136 19135 19524 20088 16827 21044 38240 20070 38284 21498 21211 20081 19523 19463 19494 17750 16745 20756 20079 20075 20077 21960 21039 20412 19123 21958 19605

5. Includes services for ATSI & dementia clients at several locations 6. Services for frail aged clients and people with disabilities & their carers 7. Servicing Croatian, Italian and Portuguese clients

WESTERN AUSTRALIA 2020

PF Dem unded Se en Me tia Ca rvice als re Me dic Per ation S son up Res al Care ervisio pite n Soc Care ial / Tran Recre spo ation rt al S upp ort

www.Ag edCareGuide.com.au

Centre Based Care (CBC) See Definition of Terms page 120

SUBURB

PHONE (08)

Margaret River 1300 761 577

Silver Chain Onslow Social Centre

Onslow 9242 0119

Silver Chain Pendana Social Centre

Bentley 9242 0119

Silver Chain Pingelly Social Centre

Pingelly 9242 0119

Silver Chain Queens Park Social Centre

Queens Park 9242 0119

Silver Chain Rockingham Social Ctr & Respite Cottage

Rockingham 9242 0119

Silver Chain Shark Bay Social Centre Silver Chain South Hedland Social Centre

Shark Bay 9242 0119 South Hedland 9242 0119

Silver Chain Toodyay Social Centre Silver Chain

Toodyay 9242 0119 Osborne Park 9242 0119

Silver Chain Walpole Social Centre

Walpole 9242 0119

Southcare Social Centre

Manning 9450 6233

Southern Districts Support CHSP Services

Armadale 9498 4800

Stirling Community Connecting to Community

North Beach 9205 7632

Tony Quinlan Respite Centre, Southern Plus

Hilton 9467 1996

Town of Bassendean In Home Care

Ashfield 9279 6588

Town of Bassendean Social Program

Ashfield 9279 6588

CHS

Majority of CBC provide for dementia & frail aged clients

Silver Chain Margaret River Social Centre

999 99 9 9999999 9 9999999 Note 1 9 9999999 9 9999999 Note 2 9 9999 Note 3 9 9999999 9 9999999 Servicing ATSI clients 9 9999999 9 999 999 9 9999999 9 9999999 Note 4 9 9999999 9 99 999 Note 5 9 9999999 Note 6 9 99 999 9 99 999

Note: 1. Services for CALD, dementia clients and their carers 2. Services for frail aged clients and people with disabilities/impairments & their carers 3. Overnight respite available to clients with low level care needs 4. Services for frail aged clients & younger people with disabilities www.Ag edCareGuide.com.au

PHONE (08)

Spencer Park 9841 8668

Bethanie Living Well Centre Menora

Menora

131 151

South Bunbury

131 151

Catholic Homes Day Therapy Centre

Guildford 1300 244 000

Enrich Living Services Therapy Centre Bunbury

Bunbury 1300 202 003

Enrich Living Services Therapy Centre Busselton IAC Day Therapy Centre

Bunbury 1300 202 003 Marangaroo 9247 0888

Juniper Rowethorpe Day Therapy Services

Bentley 6363 6311

Regis Hollywood Day Therapy Centre Rise Network Exercise & Wellness Therapy Services Silver Chain

Nedlands 6247 1238 Koongamia 6274 3700 Osborne Park 9242 0119

South West Community Care Social & Wellness Centre Southern Plus Health & Wellness Centre East Fremantle VisAbility Limited and Guide Dogs

29 21968 29 20410 29 16682 29 20411 29 19593 29 19606 29 19525 29 21959 29 18065 29 21041 151 20068 32 21935 19 21201 25, 74 19533 93 17780 93 20712

5. Services for frail aged clients & those with physical/intellectual disabilities from CALD backgrounds 6. Day and overnight services for dementia specific clients

Harvey 9782 4000 East Fremantle 1300 000 161 Victoria Park 9311 8202

Note: 1. Services also available to residents of Retirement Village 2. Includes Continence, Diabetes & Wound Clinics

Com ple Die ment titia ary Div n & Nu Therap ersi triti ist Exe onal Th onist rcis e ra Occ e Thera pist upa p is Phy tional t siot The Pod herap rapist ist iatr Reg ist iste Soc red Nu ial W rse Spe orker ech The rap ist

SUBURB

Bethanie Living Well Centre South Bunbury

DPS Web Advert Page ID 29 21038

WESTERN AUSTRALIA 2020

Day Therapy Centres ACCC Day Centre

Notes

161

Notes

999 999 99999 999999999 999999999 99 9999 Note 1 9 9999 Transport available 9 Note 2 9999 9999 Note 3 9 99999 99 9 9 Note 4

DPS Web Advert Page ID 19158 30, 62 19470 30, 62 19469 81 19521 22381 22380 19540 IBC 16745 51, 57 16802 26 20397 29 18065 19174 25, 74 21971 19175

3. Includes Hydrotherapy services and Gymnasium 4. Additional services available upon request

WESTERN AUSTRALIA 2020

162

Products & Services

PHONE (08)

Advert Page

DPS Web ID

Products & Services

9328 3988

27, 84

37409

Catholic Homes - Products & Services

ACTIVITIES & RECREATION Chung Wah NDIS Services

COTA Membership Italo-Australian Welfare & Cultural Centre (General Welfare Services) Italo-Australian Welfare & Cultural Centre (Emergency Relief Program for the Needy) Mindfulways AC Placement & Social Work Services Parkinson's Nurse Specialists

DPS Web ID

1300 244 000

38925

27, 84

37409

37632

37633

Chung Wah NDIS Services 9328 3988 Italo-Australian Welfare & Cultural Centre 9228 2220 (Community Visitors Scheme [CVS] & Expansion Program) Italo-Australian Welfare & Cultural Centre 9228 2220 (General Welfare Services)

1300 667 788

113

37382

1300 667 788

113

37400

1300 667 788

113

37801

1300 140 050

37463

9228 2220

37633

9228 2220

37998

0438 930 688

38142

Care Net Community Nursing Services

6457 7373

114

37146

Compatible Care Nursing Services

ALZHEIMER'S & DEMENTIA Alzheimer's WA Adapting your Home Dementia Consultancy and Design Service Alzheimer's WA Carer Support Groups Alzheimer's WA Early Intervention Adjusting to Change Program Alzheimer's WA Younger Onset Dementia Services

PHONE (08)

Advert Page

CULTURE & ETHNICITY

ADVOCACY & INFORMATION Alzheimer's WA Carer Support Groups Alzheimer's WA Early Intervention Adjusting to Change Program Alzheimer's WA Younger Onset Dementia Services

www.Ag edCareGuide.com.au

EDUCATION & TRAINING Alzheimer's WA Early Intervention Adjusting to Change Program Alzheimer's WA Education & Training Services

1300 667 788

113

37400

1300 667 788

113

37398

Alzheimer's WA Younger Onset Dementia Services

1300 667 788

113

37801

9385 5100

37795

1300 687 731

37813

9356 4100

38336

Give2Good Foundation

1300 746 116

38075

WA Will Bank

1300 746 116

38074

37982

END OF LIFE Catholic Homes Comfort Care Centre

1300 667 788

113

37399

1300 667 788

113

37382

1300 667 788

113

37400

FINANCIAL SERVICES

37801

COTA Insurance

1300 130 050

37626

Public Trustee WA

1300 746 116

37375

6143 2565

99, 107

37605

Dementia Support Australia (DBMAS & SBRT)

113 9424 6396 127,IFC,149 9424 6697 127,IFC,149 1800 699 799 112

Smooth Retirement

1300 510 015

105

38914

Southern Plus In Home Care Dementia Services

1300 000 161

37980

Southern Plus Realty

0431 795 686

25, 74

38165

WA Aged Care Financial Solutions

1300 827 229

103

37606

9340 9200

108

37125

37632

37633

37547

1300 244 000

38925

1300 746 116

37375

Care Net Community Nursing Services

9385 5100

37795

Catholic Homes - Products & Services

1300 244 000

38925

Catholic Homes Comfort Care Centre

9356 4100

38336

Chung Wah NDIS Services

9328 3988

27, 84

37409

Compatible Care Nursing Services

1300 687 731

37813

KinCare Nursing

1300 110 254

37394

9301 0299

33D-33

37389

1300 667 788

113

37399

9381 4199

37548

Amana Living McCusker Nurse Service North Amana Living McCusker Nurse Service South

1300 667 788

25, 74

37979 37379

ASSESSMENTS Alzheimer's WA Adapting your Home Dementia Consultancy and Design Service Amana Living McCusker Nurse Service North Amana Living McCusker Nurse Service South Avivo: Specialised Nursing Services Care Net Community Nursing Services Catholic Homes - Products & Services Mindfulways AC Placement & Social Work Services Parkinson's Nurse Specialists Rise Network Nursing Services

WP Financial Planners & Destination Financial Planning 1300 667 788

113

IFC, 127, 149 9424 6697 127,IFC,149 1300 428 486 3 9385 5100 31 1300 244 000 81 0438 930 688 98 6457 7373 114 6274 3700 26 9424 6396

37399 37626 37979 37392 37795 38925 38142 37146 38126

CASE MANAGEMENT Care Net Community Nursing Services Catholic Homes - Products & Services Catholic Homes Comfort Care Centre Chung Wah NDIS Services Compatible Care Nursing Services Mindfulways AC Placement & Social Work Services White Oak Professional Care Services

9385 5100 1300 244 000 9356 4100 9328 3988 1300 687 731 0438 930 688 9301 0299

31 81 81 27, 84 97 98 33D-33

37795 38925 38336 37409 37813 38142 37389

CONTINENCE Avivo: Specialised Nursing Services Rise Network Nursing Services Silver Chain Continence Management & Advisory Serv Surgical House Continence Products & Accessories

Relacs

1300 428 486 6274 3700 1300 787 055 9381 4199

3 26 29 45

37392 38126 37408 37546

HEALTH & LIFESTYLE Italo-Australian Welfare & Cultural Centre 9228 2220 (Community Visitors Scheme [CVS] & Expansion Program) Italo-Australian Welfare & Cultural Centre 9228 2220 (General Welfare Services) Surgical House Nutritional Products 9381 4199

INDUSTRY Catholic Homes - Products & Services

LEGAL & MEDIATION Public Trustee WA

MEDICATION MANAGEMENT

White Oak Professional Care Services

MOBILITY & TRANSPORT Alzheimer's WA Adapting your Home Dementia Consultancy and Design Services Surgical House Mobility Aids & Seating

www.Ag edCareGuide.com.au

WESTERN AUSTRALIA 2020

PHONE (08)

Advert Page

DPS Web ID

Products & Services

Surgical House Floorline & High Low Beds

9381 4199

37784

Surgical House Medication Carts

9381 4199

Surgical House Patient Care Equipment

9381 4199

Surgical House Pressure Care Mattresses

163

PHONE (08)

Advert Page

DPS Web ID

MercyCare Community Nursing

1800 637 299

37402

37785

Rise Network Nursing Services

6274 3700

38126

37786

Silver Chain Wound Care

9242 0242

37780

9381 4199

37607

THERAPY & EXERCISE Catholic Homes - Products & Services

1300 244 000

38925

Aged Care & Retirement Placement Services

0433 796 512

102

37082

Catholic Homes Comfort Care Centre

9356 4100

38336

Aged Care Navigators (COTA)

1300 025 298 8, 131, 148 38680

Chung Wah NDIS Services

9328 3988

27, 84

37409

Compatible Care Nursing Services

1300 687 731

37813

Silver Chain Allied Health

9242 0242

37411

Empathy Care

9291 3064

100

37735

VISITORS & VOLUNTEERS

Jan Desmond Aged Care Consultant

9354 2082

102

37090

Alzheimer's WA Volunteering Program

1300 667 788

113

37381

0438 930 688

38142

27, 84

37409

6143 2565

99, 107

37776

0438 698 888

101

38884

Chung Wah NDIS Services 9328 3988 Italo-Australian Welfare & Cultural Centre 9228 2220 (Community Visitors Scheme [CVS] & Expansion Program) Southcare Community Visitors Service 9450 6233

37632

151

37378

0431 795 686

25, 74

38165

37790

Products & Services PATIENT CARE EQUIPMENT

SKIN & WOUND CARE

PLACEMENT CONSULTANTS

Mindfulways AC Placement & Social Work Services Relacs Placement Consultants Stress Less Aged Care Consultancy

REAL ESTATE & MOVING Southern Plus Realty

Volunteering with Rise

6274 3700

SAFETY & SECURITY MedicAlert

1800 882 222

163

38159

Silver Chain Alarms

1300 557 551

37407

Silver Chain KeySafe

1300 557 551

37412

Stay protected 24/7 and save with our exclusive Seniors Card discounts.

Organisation & Business Reference Index listed alphabetically This section only includes organisations and businesses who have chosen to promote with DPS ORGANISATION Adventist Care Aegis Aged Care Alzheimer's WA Amana Living Amaroo Villages Astley Care Avivo: Live Life Baptistcare WA Berrington Care Group Bethanie Braemar Presbyterian Care Brightwater Care Net Community Nursing Carinya Care Services Catholic Homes Chung Wah Community & Aged Care SRS Supported Residential Services

PHONE (08)

WEBSITE (www.)

9354 4133 6254 8200 1300 667 788 1300 262 626 1300 653 967 9490 2393 1300 428 486 1300 660 640 9285 7700 131 151 6279 3640 1300 223 968 9385 5100 9339 3760 1300 244 111 9328 3988

wa_arc@adventist.org.au aegis@aegiscare.com.au support@alzheimerswa.org.au info@amanaliving.com.au amaroo@amaroovillage.com.au admin@astleycare.com.au hello@avivo.org.au customer@baptistcare.com.au info@berrington.com.au info@bethanie.com.au admin@braemar.org.au welcome@brightwatergroup.com support@carenet.net.au admin.assist@carinyacare.com.au catholichomes@catholichomes.com enquiry@chungwahcac.org.au

adventistcare.org.au aegiscare.com.au alzheimerswa.org.au amanaliving.com.au amaroovillage.com.au astleycare.com.au avivo.org.au baptistcare.com.au berrington.com.au bethanie.com.au braemarcare.com.au brightwatergroup.com carenet.net.au carinyacare.com.au catholichomes.com chungwahcac.org.au

Resi den Reti tial Age rem dC Hom ent Liv are / SR ing S e Ca Cent re Pack re B age Day ased Ca s The r e In H rapy Ce ome ntre Prod Care Se ucts r and vices Serv ices

Call 1800 88 22 22 I medicalert.org.au/seniorswa

99 99

9 99 9999 99 999 99 9 9 99 999 9 9 999999 9 999 9 9 99 9 9 9 999 999 99 99

Advert Page 76 14-15 113 IFC, 127, 149 78 22 3 13 53, 65 30, 62 59 7 31 58 81 27, 84

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

www.Ag edCareGuide.com.au

Organisation & Business Reference Index listed alphabetically This section only includes organisations and businesses who have chosen to promote with DPS ORGANISATION

PHONE (08)

Cockburn Care Comfort Keepers Community Vision Compatible Care Nursing Agency Coolibah Care COTA COTA Australia CPE Group Curtin Heritage Living Dementia Support Australia ECHO Community Services Empathy Care Hall & Prior Aged Care Harold Hawthorne Community Centre Hellenic Community of Western Australia Home Instead Senior Care Perth Italo-Australian Welfare & Cultural Centre Jan Desmond Aged Care Consultant Juniper Kimberley Residential Aged Care KinCare MedicAlert Foundation Mercy Health MercyCare Midland Nursing Home Mindfulways MYVISTA

9411 3780 9492 8920 1800 968 754 1300 687 731 9535 0300 1300 140 050 1300 025 298 1300 665 082 6458 7555 1800 699 799 9271 7011 9291 3064 9321 1388 9470 1155 9376 5830 6310 0400 9228 2220 9354 2082 9240 0313 9381 1428 1300 733 510 1800 882 222 1300 478 776 9442 3444 9274 3157 0438 930 688 9207 4666

Nazareth Care

03 9830 5022

Opal Aged Care Oryx Communities Parkinson's WA Public Trustee WA Regents Garden Group Regis Aged Care Relacs Retirees WA Rise Network Rosewood Care Group Silver Chain Simply Helping Smooth Retirement Southcare Southern Cross Care (WA) Southern Districts Support Association St Simeon Healthcare Stirling City Council

1300 362 481 6260 5950 6457 7373 1300 746 116 9361 1618 1300 998 100 6143 2565 9362 0100 6274 3700 1300 971 771 1300 761 577 1800 998 866 1300 510 015 9450 6233 1300 669 189 9498 4800 02 9675 3285 9205 8555

SRS Supported Residential Services

WEBSITE (www.)

cockburncare@cockburn.wa.gov.au cockburn.wa.gov.au/cockburncare info@comfortkeepers.com.au comfortkeepers.com.au info@communityvision.asn.au communityvision.asn.au placements@compatiblecare.com.au compatiblecare.com.au info@coolibah.org.au coolibah.org.au info@cotamembership.org.au cotamembership.org.au agedcareinformation@cotawa.org.au cota.org.au info@cpegroup.biz cpegroup.biz info@curtinheritage.com.au curtinheritage.com.au dsa@dementia.com.au dementia.com.au info@echocommunity.org.au echocommunity.org.au info@empathycare.com.au empathycare.com.au info@hallprior.com.au hallprior.com.au reception@hhcentre.org hhcentre.org reception@hcwa.org hcwa.org/en/services/hellenic-community-aged-care perth@homeinstead.com.au perth.homeinstead.com.au centro@iawcc.org.au jandesmond@iinet.net.au jandesmond.com juniper@juniper.org.au juniper.org.au info@kimberleycare.com.au kimberleycare.com.au mail@kincare.com.au kincare.com.au enquiry@medicalert.org.au medicalert.org.au information@mercy.com.au mercyhealth.com.au agedcare@mercycare.com.au mercycare.com.au midnurse@midnurse.com.au info@mindfulways.net.au mindfulways.net.au info@myvista.com.au myvista.com.au sistersofnazareth.com/region/ admin.camberwell@nazarethcare.com australasian-region communications@opalagedcare.com.au opalagedcare.com.au contact@oryxcommunities.com oryxcommunities.com info@parkinsonswa.org.au parkinsonswa.org.au public.trustee@justice.wa.gov.au publictrustee.wa.gov.au admin@regentsgarden.com.au regentsgarden.com.au advice@regis.com.au regis.com.au info@relacs.net.au relacs.net.au info@retireeswa.com.au retireeswa.com.au contactAC@risenetwork.com.au risenetwork.com.au info@rosewood.org.au rosewoodcare.org.au careteam@silverchain.org.au silverchain.org.au info@simplyhelping.com.au simplyhelping.com.au info@smoothretirement.com.au smoothretirement.com.au enquiries@southcare.org.au southcare.org.au info@scrosswa.org.au southerncrosscarewa.org.au info@sdsa.org.au southerndistricts.org.au info@stsimeon.org.au stsimeon.org.au stirling@stirling.wa.gov.au stirling.wa.gov.au

Resi de n Reti tial Age rem dC Hom ent Liv are / SR ing S e Ca Cent re Pack re B age Day ased Ca s The r e In H rapy Ce ome ntre Prod Care Se ucts r and vices S er v ices

WESTERN AUSTRALIA 2020

164

99 9 99 9999

9 99

999 9 9 9 9 9

9 9 9

9 99 9 9 9

9 9

9 99 9 999999 9 9 99 9 99 9999 99 9 9 999 9 9 9 9 9 9 99 99 9 9 99 99999 9 99999 9 9 99 99 9999999 99 9 9 99 9

Advert Page 41 23 34 97 11 94 8, 131, 148 150 73 112 37 100 33D-33 17 55 31 2 102 IBC 70 21 163 68-69 54 71 98 85 32D

5, 64D, OBC 48-49, 65D 114 96 92 51, 57 99, 107 91 26 9 29 39 105 151 25, 74 32 28 19

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

WESTERN AUSTRALIA 2020

Organisation & Business Reference Index listed alphabetically This section only includes organisations and businesses who have chosen to promote with DPS ORGANISATION Stress Less Aged Care Consultancy Surgical House Susan M Clarke & Associates SwanCare The Carers The Salvation Army Aged Care Tilly's Home Helpers Town of Bassendean WA Aged Care Financial Solutions White Oak Home Care Services WP Financial Planners

PHONE (08)

WEBSITE (www.)

0438 698 888 9381 4199 0433 796 512 6250 0000 9331 5866 1300 111 227 9387 5001 9279 6588 1300 827 229 9301 0299 9340 9200

info@stresslessagedcare.com.au surgical@surgicalhouse.com.au susanmclarke@westnet.com.au info@swancare.com.au office@thecarers.com.au acp.enquiries@aue.salvationarmy.org deb@tillyshomehelpers.com.au sdsadmin@bassendean.wa.gov.au info@agedcarefswa.com info@whiteoak.com.au info@wpfp.com.au

stresslessagedcare.com.au surgicalhouse.com.au agedplacements.com.au swancare.com.au thecarers.com.au agedcare.salvos.org.au

SRS Supported Residential Services Name

bassendean.wa.gov.au agedcarefswa.com whiteoak.com.au wpfp.com.au

165

Resi de n Reti tial Age rem dC Hom ent Liv are / SR ing S e Ca Cent re Pack re B age Day ased Ca s The r e In H rapy Ce ome ntre Prod Care Se ucts r and vices S er v ices

www.Ag edCareGuide.com.au

9 9 9

999 9 9

9 9 9

999

9 99 9

Advert Page 101 45 102 67 38 61 36 93 103 33D-33 108

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover Page

Aboriginal and Torres Strait Islander (ATSI)....................................................... 87 Acacia Living Group.......................................................................................................... Home Care Packages Metro Perth & Hills........................................ 148, 154 Home Care Packages Mid West/Geraldton............................................... 154 Home Care Packages Peel/Mandurah......................................................... 148 Home Care Packages South West.................................................................. 154 Home Care Packages Wheatbelt/Jurien Bay............................................ 154 Meadow Springs Aged Care............................................................................. 140 Menora Gardens Aged Care............................................................................. 134 Accommodation Payments.................................................................................. 60 Adventist Care..................................................................................................................... Adventist Care........................................................................................................ 128 Busselton Adventist Retirement Village.................................................... 143 Rossmoyne Waters............................................................................................... 143 Advocacy................................................................................................................... 95

n n n n n n n n n n

Aegis Aged Care.............................................................................................. 14-15 Alfred Carson.........................................................................................................129 Amberley.................................................................................................................129 Amherst........................................................................................................ 128, 130 Anchorage..............................................................................................................136 Ascot..........................................................................................................................126 Balmoral..................................................................................................................133 Balmoral Retirement Village..........................................................................143 Banksia Park..........................................................................................................131 Bassendean............................................................................................................126 Carrington...............................................................................................................129 Ellenvale..................................................................................................................138 Greenfields.............................................................................................................140 Hermitage...............................................................................................................135 Hilton Park..............................................................................................................129 Karalee.....................................................................................................................126 Kitchener Gardens Retirement Village......................................................143 Lakeside...................................................................................................................126 Lincoln Park............................................................................................................136 Melville....................................................................................................................131 Montgomery House................................................................................ 128, 132 Orelia Transition Care Program.....................................................................131 Parkview..................................................................................................................126 Sandstrom................................................................................................... 134, 136 Shawford.................................................................................................................134 Shoalwater.............................................................................................................133 St Michael's............................................................................................................136 Stirling......................................................................................................................134 The Pines.................................................................................................................135 Woodlake................................................................................................................130

Name

Page

Aged Care Assessment Team (ACAT)................................................................. 47 Aged care checklist................................................................................................. 79 Aged care explained..................................................................................................8 Aged care flow chart.............................................................................................. 50 Aged care homes..................................................................................................... 51 Albany Community Care Centre (ACCC)................................................................... Day Centre................................................................................................................ 161 Home Care Services............................................................................................. 154 Alinea...................................................................................................................................... Koh-I-Noor Contemporary Care..................................................................... 128 Osboine Contemporary Aged Care............................................................... 126 Ritcher Lodge......................................................................................................... 126 Alzheimer's WA........................................................................................................ 113 Adapting your Home - Dementia Consultancy and Design Serv... 162 Carer Support Groups......................................................................................... 162 Early Intervention - Adjusting to Change Program.............................. 162 Education & Training Services......................................................................... 162 Ella's House - Mandurah................................................................................... 160 Hawthorn House - Albany................................................................................ 160 Home & Community Respite Services........................................................ 158 Mary Chester House - Shenton Park............................................................ 160 Volunteering Program........................................................................................ 163 Younger Onset Dementia Services............................................................... 162 Amana Living....................................................................................... IFC, 127, 149 Albany Wollaston Court..................................................................................... 143 Australind Treendale Village............................................................................ 143 Bayswater St George's Care Centre............................................................... 126 Bull Creek Frederick Guest Hostel................................................................. 131 Bull Creek Frederick Guest Village................................................................ 143 Bull Creek Lefroy Care Centre.......................................................................... 131 Bull Creek Transition Care................................................................................. 131 Camillo Thomas Scott Hostel........................................................................... 126 Club Alexander Heights (Day Centre).......................................................... 160 Club Catherine King (Day Centre)................................................................. 160 Club Kinross (Day Centre)................................................................................. 160 Club Lefroy (Day Centre).................................................................................... 160 Club Quinns Rocks (Day Centre)..................................................................... 160 Club Wanneroo (Day Centre)........................................................................... 160 Coolbellup Hale Hostel....................................................................................... 129 Coolbellup Hale House....................................................................................... 143 Duncraig Lady McCusker Home..................................................................... 130 Duncraig Lady McCusker Village.................................................................... 143 Home Care Services........................................................................ 148, 154, 158 Inglewood St Francis Court.............................................................................. 143 Kalgoorlie Edward Collick Home................................................................... 139 Kalgoorlie Muschamp Village......................................................................... 143 Karrinyup Moline House.................................................................................... 134 Karrinyup Moline Village................................................................................... 143 Kinross Care Centre.............................................................................................. 130 Lesmurdie Parry Care Centre........................................................................... 131 Lesmurdie Parry Village..................................................................................... 143 Mandurah Wearne Home................................................................................. 140

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Nurse Service North n McCusker Nurse Service South n McCusker Springs Village n Meadow Park Dorothy Genders Village n Mosman Park Transition Care n Mosman Park James Brown Care Centre n Osborne Hillandale Village n Roleystone Point Peter Arney Home n Salter Point Peter Arney Village n Salter Park Riley House n Shenton Perth Le Fanu Court n South n South Perth St Mary's Close Amaroo Villages n Albany n Amaroo@Home Denmark n Amaroo@Home Caring Centre n Buckley n Denmark n Gosnells n McMahon Caring Centre Applying to an aged care home

....................................................................... 162 ....................................................................... 162 .................................................................................... 143 ...................................................... 143 .......................................................................... 132 .................................................... 134 ......................................................................... 143 ...................................................................... 133 ..................................................................... 143 ................................................................................. 143 ............................................................................... 143 ............................................................................ 143 ..........................................................................................................78 ........................................................................................................................ 144 ..................................................................................................... 148 ................................................................................ 154 ......................................................................................... 130 ................................................................................................................... 144 ..................................................................................................................... 144 .................................................................................... 130 ............................................................................... 64 Astley Care.....................................................................................................................22 Day Club.................................................................................................................... 160 Home Care Packages........................................................................................... 148 In Home Care Services........................................................................................ 158 Australian Medic Alert Foundation............................................................. 163 MedicAlert............................................................................................................... 163 Avida Care..................................................................................................................... 148 Avivo: Live Life................................................................................................................3 Coral Coast Home Care Services..................................................................... 158 Metro East Home Care Services...................................................................... 158 Metro North Home Care Services.................................................................. 158 Metro South East Home Care Services........................................................ 158 Metro South West Home Care Services...................................................... 158 Metropolitan Home Care Packages.............................................................. 148 Regional Home Care Packages....................................................................... 154 Specialised Nursing Services........................................................................... 162 Wheatbelt Home Care Services...................................................................... 158

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Baptistcare WA.......................................................................................................13 Bethel..................................................................................................................... 137 Bethel Village...................................................................................................... 144 David Buttfield Centre..................................................................................... 134 Dryandra................................................................................................................ 140 Graceford............................................................................................................... 133 Graceford Village............................................................................................... 144 Gracehaven........................................................................................................... 133 Gracehaven Village........................................................................................... 144 Abbreviations See page 120

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Baptistcare WA Continued

Gracewood............................................................................................................ 133 Home Care Services Great Southern............................................... 154, 158 Home Care Services Perth Metro.......................................... 148, 154, 158 Home Care Services South West....................................................... 154, 158 Home Care Services Wheatbelt......................................................... 154, 158 Kalkarni Residency........................................................................................... 137 Mirrambeena...................................................................................................... 137 Mirrambeena Village....................................................................................... 144 Moonya.................................................................................................................. 141 Riverside Village................................................................................................. 144 Silver Vines Village............................................................................................ 144 William Carey Court.......................................................................................... 138 William Carey Court Village.......................................................................... 144 Yallambee............................................................................................................. 132 Yallambee Village.............................................................................................. 144

Bedingfeld Park.................................................................................................................. Lodge.......................................................................................................................... 141 Home Care Services................................................................................... 148, 154 Berrington Care Group................................................................................... 53, 65 Como........................................................................................................................... 133 Subiaco...................................................................................................................... 128

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Bethanie.............................................................................................................30, 62 Beachside.............................................................................................................. 136 Beachside Retirement Village...................................................................... 144 CHSP Services Mid West................................................................................. 158 CHSP Services Perth Metro East.................................................................. 158 CHSP Services Perth Metro North.............................................................. 158 CHSP Services Perth Metro South.............................................................. 158 CHSP Services South West............................................................................. 158 Community Care Mid West............................................................................ 154 Community Care Perth Metro East............................................................ 148 Community Care Perth Metro North........................................................ 148 Community Care Perth Metro South.............................................. 148, 154 Community Care South West....................................................................... 154 Dalyellup Housing............................................................................................. 144 Elanora.................................................................................................................... 138 Elanora Retirement Village........................................................................... 144 Esprit Retirement Village............................................................................... 144 Fields....................................................................................................................... 138 Fields Retirement Village............................................................................... 144 Geneff...................................................................................................................... 134 Geneff Retirement Village............................................................................. 144 Gwelup......................................................................................................... 134, 144 Gwelup Retirement Village........................................................................... 144 Illawong................................................................................................................. 129 Illawong Retirement Village......................................................................... 144 Joondanna (Edinboro House)...................................................................... 134 Joondanna (Osborne House)........................................................................ 134 Joondanna Retirement Village.................................................................... 144 Kingsley.................................................................................................................. 130 Living Well Centre Bunbury - Maali Ctr................................................... 160 Living Well Centre Eaton................................................................................ 160 Living Well Centre Geraldton....................................................................... 160 Living Well Centre Kwinana.......................................................................... 160 Living Well Centre Menora............................................................................ 161 Living Well Centre Mount Claremont....................................................... 160 Living Well Centre Port Kennedy................................................................ 160 Living Well Centre South Bunbury............................................................ 161 Living Well Centre South Perth................................................................... 160 Living Well Centre West Perth..................................................................... 160 on the Park Retirement Village................................................................... 144 on the Park Serviced Apartments.............................................................. 134 on the Park Serviced Apartments.............................................................. 144 Peel........................................................................................................................... 140 Peel Housing........................................................................................................ 144 Waters..................................................................................................................... 132 Waters Retirement Village............................................................................ 144 Better Living Home Care Packages................................................................... 148 Braemar Presbyterian Care..................................................................................59 Cooinda..................................................................................................................... 132 House......................................................................................................................... 129 Village........................................................................................................................ 132

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Brightwater......................................................................................................................7 ............................................................................................... 150, 154, 158 ...................................................................................................................... 134 ............................................................................................................ 130 ................................................................................................................ 130 .................................................... 144 .................................................................................................................... 136 .................................................................................................... 135 ...................................................................................................... 130 .................................................................................................................... 126 ............................................................................................................... 129 ........................................................................................... 140 .................................................................................................................... 133 ................................................................................................................ 134 ....................................................................................................... 150, 154 Capecare Home Care................................................................................................ 154 Capecare Ray Village................................................................................................ 138 Care leavers...................................................................................................................... 87 Care Net Community Nursing.............................................................................31 Home Services................................................................................... 150, 154, 158 Services..................................................................................................................... 162 Carealot Home Health Serv & South West Rural Resp Serv......... 150, 154 Carer support................................................................................................................ 117 Carinya Care Services...............................................................................................58 Companions............................................................................................................ 159 of Bicton.................................................................................................................... 131 on Bristol.................................................................................................................. 131 Transition Care Pkgs Com'ty Care........................................................ 150, 154 Case management..................................................................................................... 101 Casson Homes..................................................................................................................... Casson House.......................................................................................................... 136 St Rita's Aged Care Facility............................................................................... 136 Woodville House................................................................................................... 132 Home n AtBirralee n Huntingdale n Joondalup n Kingsway Court - A Brightwater Com'ty n Madeley n Onslow Gardens n Oxford Gardens n Redcliffe n South Lake n The Cove, Mandurah n The Oaks n The Village n Candice Care

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Catholic Homes.......................................................................................................81 Archbishop Goody............................................................................................. 132 Castledare Retirement Village..................................................................... 144 Castledare Village.............................................................................................. 128 Comfort Care Centre......................................................................................... 162 Day Therapy Centre........................................................................................... 161 Home Care Services Metro.................................................................. 150, 154 Home Care Services Regional............................................................ 150, 154 In Home Care Services..................................................................................... 159 Marist...................................................................................................................... 126 Ocean Star Retirement Village.................................................................... 144 Ocean Star Village.............................................................................................. 138 Products & Services.......................................................................................... 162 Servite Retirement Village............................................................................ 144 Servite Village..................................................................................................... 134 St Vincent’s............................................................................................................ 135 Trinity Retirement Village.............................................................................. 144 Trinity Village....................................................................................................... 130 Centre Based Care.......................................................................................................... 38 Charter of rights............................................................................................................. 56 Chorus Home & Community Care Services.......................................... 150, 154 Chung Wah Community & Aged Care................................................... 27, 84 Commonwealth Home Support Program................................................. 159 Community and Respite Hub.......................................................................... 160 Home Care Packages........................................................................................... 150 NDIS Services.......................................................................................................... 162 City of Canning................................................................................................................... Canning Lodge....................................................................................................... 128 City of Swan Community Care Services........................................................... 150 Cockburn Care..............................................................................................................41 Home Care Packages........................................................................................... 150 Home Support Services..................................................................................... 159 Social Clubs.............................................................................................................. 160 Comfort Keepers..............................................................................................23, 159 Flexible Respite Services................................................................................... 159 Perth - South of the River....................................................................... 150, 159 Perth North/Hills/Mandurah..................................................... 150, 154, 159 Commonwealth Home Support Programme (CHSP)...................................... 17 Community Home Care........................................................................................... 154 Community Vision.....................................................................................................34 Home Care Services................................................................................... 150, 159 Woodvale Social Centre..................................................................................... 160

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Community Visitors Scheme..................................................................................... 35 Compatible Care Nursing Services........................................................ 97, 162 Complaints............................................................................................................... 32, 58 Consumer Directed Care (CDC)................................................................................. 12 Coolibah Care...............................................................................................................11 Grove Independent Living................................................................................ 144 Home Care........................................................................................... 150, 154, 159 Residential............................................................................................................... 140 Respite Care............................................................................................................. 160 Costs for residential care............................................................................................. 59 COTA...................................................................................................................................94 Home Maintenance Service............................................................................. 159 Insurance.................................................................................................................. 162 Membership............................................................................................................ 162 COTA Australia.......................................................................................... 8, 131, 148 Aged Care Navigators (COTA).......................................................................... 163 Country Mile Home Care.............................................................................. 150, 154 CPE Group Home Care Services.................................................. 150, 154, 159 CraigCare............................................................................................................................... Albany........................................................................................................................ 137 Maylands.................................................................................................................. 126 Cultural services............................................................................................................. 84 Culturally And Linguistically Diverse people (CALD)............................... 84, 87 CURA In-Home Care........................................................................................ 150, 154 Curtin Heritage Living............................................................................................73 RiverSea Mosman Park...................................................................................... 132 Riversea Village Mosman Park....................................................................... 144 Wearne Cottesloe................................................................................................. 129 Daily Accommodation Payment (DAP)................................................................. 63 Daily Fees.......................................................................................................................... 59 Daily living in a nursing home................................................................................. 71 Dale Cottages...................................................................................................................... JE Murray Home.................................................................................................... 126 Community Care................................................................................................... 150 Day Therapy Centres..................................................................................................... 38 Deciding on a home...................................................................................................... 64 Dementia support...................................................................................................... 111 Dementia Support Australia............................................................................ 112 DBMAS & SBRT....................................................................................................... 162 Disability........................................................................................................................... 87 ECHO Community Services...................................................................................37 Home Care Packages........................................................................................... 150 In Home Care Services........................................................................................ 159 Social Support Services..................................................................................... 160 Elder abuse....................................................................................................................... 96 Elderbloom Community Care Centres...................................................................... Barridale Lodge..................................................................................................... 130 Jacaranda Lodge Wanneroo............................................................................ 136 Wanneroo Community Nursing Home....................................................... 136 Empathy Care.................................................................................................... 100, 163 End of life care.............................................................................................................. 115 Enduring Power of Attorney................................................................................... 110 Estate planning........................................................................................................... 109 Enrich Living Services...................................................................................................... Therapy Centre Bunbury................................................................................... 161 Therapy Centre Busselton................................................................................. 161 Enrich Living Services WA Metropolitan............................................... 150, 154 WA Regional........................................................................................................... 154 Esperance Aged Care Facility................................................................................ 139 Extra service..................................................................................................................... 83 Financial advice........................................................................................................... 103 Financially disadvantaged........................................................................................ 87 Finding the right village............................................................................................. 93 Focus Care..................................................................................................................... 150 Free Reformed Retirement Village............................................................................ Fair Haven Home................................................................................................... 126 Frequently asked questions....................................................................................... 77 Geegeelup Aged Care Facility.............................................................................. 137 Global Care Group.............................................................................................................. Balladong Lodge................................................................................................... 142 Hamersley Community Aged Care................................................................ 150 Morrison Lodge..................................................................................................... 135 Godrich Health Care.................................................................................................. 150 Guildford Care Facility..................................................................................................... Guildford Village................................................................................................... 135 Hall & Prior Aged Care..................................................................................33D-33 Agmaroy Aged Care Home............................................................................... 128 Belmont Aged Care Home................................................................................ 126 Clarence Estate Aged Care Home.................................................................. 137 Clarence Estate Home Care.............................................................................. 154 Concorde Aged Care Home............................................................................... 133

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Bay Aged Care Home n Freshwater Aged Care Home n Hamersley Green Aged Care Home n Karingal Park Aged Care Home n Kensington Aged Care Home n Leighton Park Aged Care Home n McDougall n Mertome Village n Mertome Park Aged Care Home n Mosman Aged Care Home n Rockingham Lukes Aged Care Home n StTuohy n WindsorAgedParkCareAgedHome Care Home n Halls Creek People's Church Aged Care Facility

.................................................................. 132 ............................................................................ 135 ................................................................... 130 ................................................................ 133 ................................................................................ 132 ................................................................. 133 ................................................................................................................... 126 ................................................................................................... 144 ..................................................................... 132 ........................................................................ 133 ................................................................................. 135 ...................................................................................... 135 ...................................................................... 135 ........................................... 139 Harold Hawthorne Community Centre.........................................................17 Home & Community Support......................................................................... 159 Over 55s Village..................................................................................................... 144 Social Activities Centre....................................................................................... 160 HCA Home..................................................................................................................... 150 Hellenic Community of Western Australia.................................................55 Aged Care................................................................................................................. 133 HenderCare......................................................................................................... 150, 154 Hocart Lodge Aged Centre.................................................................................... 139 Home Care Assistance West Coast Perth............................................... 150, 154 Home care flow chart................................................................................................... 16 Home Care Packages.................................................................................................... 23 Home Instead Senior Care Perth.................................................31, 150, 159 Regional Western Australia........................................................ 151, 154, 159 Home Support Services................................................................................ 151, 155 Homeless........................................................................................................................... 87 How to use the DPS Guide.............................................................................................6 Independent Living Centres....................................................................................... 44 Italian Aged Care............................................................................................................... IAC Day Therapy Centre...................................................................................... 161 IAC Home Care........................................................................................................ 151 Villa Terenzio........................................................................................................... 129 Italian Village Fremantle........................................................................................ 129 Italo-Australian Welfare & Cultural Centre...................................................2 Community Visitors Scheme [CVS] & Expansion Program................ 162 Emergency Relief Program for the Needy................................................. 162 General Welfare Services................................................................................... 162 ICare Community Services [HCP Program/In Home Care]....... 151, 159 Jan Desmond Aged Care Consultant................................................ 102, 163

Numbala Nunga................................................................................................. 138 Pilgrim.................................................................................................................... 129 Pilgrim Village..................................................................................................... 145 Riverslea................................................................................................................ 134 RoseMount........................................................................................................... 145 Rowethorpe.......................................................................................................... 145 Rowethorpe Day Therapy Services............................................................ 161 Salisbury Retreat (Juniper)........................................................................... 145 Sarah Hardey....................................................................................................... 126 St Andrews............................................................................................................ 133 St David's............................................................................................................... 134 St David's Serviced Units................................................................................ 134 St David's Village................................................................................................ 145 Sutton Community Centre............................................................................. 160 The Residency..................................................................................................... 141 Trinity...................................................................................................................... 128

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Juniper....................................................................................................................... IBC Annesley................................................................................................................ 128 Bethavon............................................................................................................... 141 Bethshan............................................................................................................... 140 Boronia Court...................................................................................................... 144 Carramar (Juniper)............................................................................................ 126 Carramar Village in Morley............................................................................ 144 Charles Jenkins Transition Care................................................................... 128 Chrystal Gardens................................................................................................ 144 Chrystal Halliday................................................................................................ 134 Chrystal Halliday Serviced Units................................................................. 134 Chrystal Halliday Village................................................................................ 145 CHSP Program..................................................................................................... 159 City of Bayswater Hostel (Juniper)............................................................ 126 Cygnet..................................................................................................................... 128 Elimatta.................................................................................................................. 134 Elimatta Retirement Living........................................................................... 145 Ella Williams......................................................................................................... 126 Euroka..................................................................................................................... 145 Gerdewoonem.................................................................................................... 142 Guwardi Ngadu................................................................................................... 138 Hakea Cottage Respite.................................................................................... 160 Hayloft.................................................................................................................... 130 Hillcrest.................................................................................................................. 139 Hilltop..................................................................................................................... 128 Home Care................................................................................................... 151, 155 Home Care Wheatbelt..................................................................................... 155 John Bryant.......................................................................................................... 136 Korumup................................................................................................................ 137 Kununurra Community Care............................................................... 155, 160 Marlgu Village..................................................................................................... 142 Ngamang Bawoona.......................................................................................... 138 Noranda Village (Juniper).............................................................................. 145

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Kimberley Residential Aged Care......................................................... 70, 132 KinCare............................................................................................. 21, 151, 155, 159 Nursing ..................................................................................................................... 162 Let's Get Care..................................................................................................... 151, 155 LGBTIQ................................................................................................................................ 87 Life Without Barriers Kimberley/Goldfields.................................................. 155 Little Sisters of the Poor WA......................................................................................... Glendalough Home for the Aged.................................................................. 133 Manoah House............................................................................................................ 130 Masonic Care WA............................................................................................................... Howard Solomon Residential Estate........................................................... 128 Maurice Zeffert Home..................................................................................................... Maurice Zeffert...................................................................................................... 133 Meath Care........................................................................................................................... Como........................................................................................................................... 133 Dr Mary Surveyor Centre................................................................................... 130 Melville Cares Home Support.............................................................................. 151 Mercy Health........................................................................................................ 68-69 Edgewater Mercy Hostel................................................................................... 130 Edgewater Mercy Villas Retirement Living............................................... 145 Mercyville Hostel.................................................................................................. 130 Place Lathlain......................................................................................................... 135 Place Mandurah.................................................................................................... 140 Place Mont Clare................................................................................................... 129 Villa Maria Hostel.................................................................................................. 131 Villa Maria Retirement Living......................................................................... 145 MercyCare.......................................................................................................................54 Davis House............................................................................................................. 160 McAuley House Social Centre.......................................................................... 160 Mercy Village Wembley..................................................................................... 145 MercyCare Community & Home Support Serv.................. 151, 155, 159 MercyCare Community Nursing..................................................................... 163 MercyCare Residential Aged Care Joondalup.......................................... 130 MercyCare Residential Aged Care Kelmscott........................................... 126 MercyCare Residential Aged Care Maddington...................................... 130 MercyCare Residential Aged Care Rockingham...................................... 132 MercyCare Residential Aged Care Wembley............................................ 128 Midland Nursing Home............................................................................... 71, 135 Mindfulways.................................................................................................................98 Aged Care Placement & Social Work Serv................................................. 162 Mobility............................................................................................................................. 43 Mount La Verna Retirement Village.......................................................................... St Francis Hostel.................................................................................................... 134 Moving into a home..................................................................................................... 66 Multicultural.................................................................................................................... 84 My Aged Care................................................................................................................... 10 MYVISTA...........................................................................................................................85 Aged Care................................................................................................................. 133 Home Care...................................................................................................... 151, 159 Village........................................................................................................................ 145 Narrogin Cottage Homes....................................................................................... 141

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Useful Tips

If you cannot find the name of the facility or service but do know the name of the organisation or company, then you may find it listed there. â&#x20AC;˘ e g Birralee is actually named Brightwater Birralee and listed under Brightwater on page 166. If you know the council district or suburb, refer to pages 122-123, then use this as a reference which will direct you to the correct page.

Name

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Nazareth Care........................................................................................................... 32D ................................................................................................... 139

n House Geraldton Ngaanyatjarra Health Service Aged Care Facility n Kungkarrangkalpa Community Care Services nNgangganawili Aboriginal Health Service Aged Care Services nOpalWiluna Aged Care Cove n Alfred n Armadale Gardens n Bunbury n Carine n Geraldton n Melville n Murdoch n Murray River Oryx Communities Queenslea n The The Richardson nPalliative care

...................................................................................... ......................................................... 141 ................................................................................. 155 ............................................................ ............................................................................... 155 ........................................................................................5, 64D, OBC ............................................................................................................... 131 .................................................................................................................. 126 .................................................................................................. 138 ......................................................................................................................... 133 .................................................................................................................. 139 ...................................................................................................................... 131 .................................................................................................................... 131 ............................................................................................................ 140 ..................................................................................48-49, 65D ........................................................................................................ 129 ...................................................................................................... 132 ............................................................................................................... 115 Parkinson's.................................................................................................................... 114 Parkinson's WA......................................................................................................... 114 Nurse Specialists................................................................................................... 162 Partners in Culturally Appropriate Care (PICAC)............................................... 86 Peel Community Care.............................................................................................. 155 Placement consultants................................................................................................ 98 Private home care.......................................................................................................... 35 Public Trustee WA........................................................................................... 96, 162 Give2Good Foundation...................................................................................... 162

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WA Will Bank.......................................................................................................... 162 Quality standards.......................................................................................................... 55 Quambie Park Waroona.................................................................................................. Pam Corker House................................................................................................ 142 Quambie Home Care Services......................................................................... 155 RAAFA..................................................................................................................................... Alice Ross-King Care Centre............................................................................. 131 Gordon Lodge......................................................................................................... 131 Karri and Tuart Lodge......................................................................................... 136 McNamara Lodge................................................................................................. 140 Vivian Bullwinkel Lodge.................................................................................... 136 Refundable Accommodation Deposit (RAD)...................................................... 63 Regents Garden Group...........................................................................................92 Bungalows Aubin Grove.................................................................................... 145 Bungalows Lake Joondalup............................................................................. 145 Four Seasons Booragoon.................................................................................. 131 Residential Care Aubin Grove.......................................................................... 129 Residential Care Bateman................................................................................ 131 Residential Resort Lake Joondalup.............................................................. 136 Scarborough Condocare.................................................................................... 134 Regis Aged Care................................................................................................. 51, 57 Bunbury.................................................................................................................... 138 Como........................................................................................................................... 133 Embleton.................................................................................................................. 126 Greenmount............................................................................................................ 132 Hollywood Day Therapy Centre...................................................................... 161 Hollywood Village (Centennial Close)......................................................... 145 Nedlands................................................................................................................... 132 North Fremantle................................................................................................... 129 Port Coogee............................................................................................................. 129 Weston....................................................................................................................... 132 Woodlands............................................................................................................... 134 Regional Assessment Service (RAS)....................................................................... 46 Relacs.......................................................................................................... 99, 107, 162 Placement Consultants...................................................................................... 163 Residency by Dillons........................................................................................................ Mount Lawley........................................................................................................ 134 Dillons Narrogin.................................................................................................... 141 Resident Agreement..................................................................................................... 75 Respite care.............................................................................................................. 40, 82 Retirees WA...................................................................................................................91 Anstruther Village................................................................................................ 145 Barnes Village......................................................................................................... 145 Beryl Village............................................................................................................ 145 Camberwell Village.............................................................................................. 145 Campion Village.................................................................................................... 145 Chessell Village...................................................................................................... 145 Crocker Village........................................................................................................ 145 Fern Village.............................................................................................................. 145 Francisco Village.................................................................................................... 145 Joseph Banks Aged Care Facility.................................................................... 128 Joseph Banks Estate Retirement Village.................................................... 145

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Retirees WA Continued Keals Village............................................................................................................ 145 Mills Village............................................................................................................. 145 Moore Village.......................................................................................................... 145 Royal Palm Village................................................................................................ 145 Skewes Village....................................................................................................... 145 Sutton Village......................................................................................................... 145 The Lighthouse Estate........................................................................................ 145 Tipuana Village...................................................................................................... 145 Retirement living........................................................................................................... 89 Reverse Mortgage...................................................................................................... 106 Right at Home RightCare Perth Midland.............................................. 151, 155 Right at Home RightCare Perth Northern Suburbs................................... 151 Right at Home RightCare............................................................................. 151, 155 Rise Network................................................................................................................26 Centre Based Services......................................................................................... 160 Exercise & Wellness Therapy Services......................................................... 161 Home Care Packages................................................................................. 151, 155 Home Care Services............................................................................................. 159 In Home Respite.................................................................................................... 159 Milperra Respite Cottage.................................................................................. 160 Nursing Services.................................................................................................... 162 Volunteering with Rise...................................................................................... 163 Rosewood Care Group..................................................................................... 9, 136 Roshana Group of Companies..................................................................................... Annie Bryson McKeown Lodge...................................................................... 137 BP Luxury Care....................................................................................................... 130 Burswood Care....................................................................................................... 136 Gwen Hardie Lodge............................................................................................. 137 Honey Brook Lodge............................................................................................. 135 Sunshine Park Aged Care Facility.................................................................. 131 Valencia Nursing Care......................................................................................... 130 Rural & regional............................................................................................................. 87 Share & Care Community Services Group...................................................... 155 Shine Community Services................................................................................... 151 Shire of Donnybrook-Ballingup.................................................................................. Tuia Lodge Residential Aged Facility........................................................... 138 Shire of Dowerin................................................................................................................ Home & Community Care................................................................................. 155 Shire of Esperance............................................................................................................. Home Care................................................................................................................ 154 Shire of Kojonup................................................................................................................. Springhaven Lodge.............................................................................................. 140 Yeerakine Lodge.................................................................................................... 140 Shire of Narrogin Regional Homecare............................................................. 155 Short Term Restorative Care...................................................................................... 42 Silver Chain...............................................................................................29, 159, 161 Alarms........................................................................................................................ 163 Albany Home Care Packages........................................................................... 155 Allied Health........................................................................................................... 163 Bindoon Social Centre........................................................................................ 160 Bridgetown Social Centre................................................................................. 160 Bunbury/South West Home Care Packages.............................................. 155 Continence Management & Advisory Serv............................................... 162 Everglades Social Centre................................................................................... 160 Fremantle Social Centre..................................................................................... 160 Geraldton Home Care Packages..................................................................... 155 Kalgoorlie Home Care Packages.................................................................... 155 Kalgoorlie Social Centre..................................................................................... 160 Karratha Home Care Packages........................................................................ 155 KeySafe...................................................................................................................... 163 Mandurah Social Centre.................................................................................... 160 Margaret River Social Centre........................................................................... 161 Northam Home Care Packages....................................................................... 155 Onslow Social Centre.......................................................................................... 161 Peel Home Care Packages................................................................................. 155 Pendana Social Centre........................................................................................ 161 Perth Home Care Packages.............................................................................. 151 Pilbara/Port Hedland Home Care Packages............................................. 155 Pingelly Home Care Packages......................................................................... 155 Pingelly Social Centre......................................................................................... 161 Queens Park Social Centre................................................................................ 161 Rockingham Social Ctr & Respite Cottage................................................ 161 Shark Bay Social Centre..................................................................................... 161 South Hedland Social Centre........................................................................... 161 Toodyay Social Centre......................................................................................... 161 Walpole Social Centre......................................................................................... 161 Wound Care............................................................................................................. 163 Simply Helping............................................................................................................39 Lower North Perth............................................................................................... 159 Smooth Retirement................................................................................... 105, 162 South West Community Care....................................................................................... Home Care Services............................................................................................. 155

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Abbreviationsâ&#x20AC;&#x201A;See page 120â&#x20AC;

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Social & Wellness Centre................................................................................... 161 Southcare.................................................................................................................... 151 Community Visitors Service............................................................................. 163 Home Care Packages................................................................................. 151, 155 Home Care Services............................................................................................. 159 Social Centre........................................................................................................... 161 Southern Cross Care (WA)............................................................................ 25, 74 Bert England Lodge Southern Cross Care.................................................. 132 BF Prindiville Village Southern Cross Care................................................ 145 Bran Nue Dae Resp Ctr Broome, Southern Plus...................................... 160 Dementia Services, Southern Plus............................................................... 159 Donovan Village Southern Cross Care......................................................... 145 Faulkner Park Retirement Estate................................................................... 145 Foley Village............................................................................................................ 145 Frank Prendergast House Southern Cross Care....................................... 129 Germanus Kent House Southern Cross Care............................................. 137 Home Care South West, Southern Plus...................................................... 160 Home Care, Southern Plus................................................................................ 150 Jeremiah Donovan House Southern Cross Care...................................... 130 Jeremiah Donovan Hse Respite Ctr, Southern Plus............................... 160 Joseph Cooke House Southern Cross Care................................................. 128 Margaret Hubery House Southern Cross Care......................................... 128 Margaret Hubery Village................................................................................... 145 Southern Plus East Fremantle........................................................................ 129 Southern Plus East Fremantle Res Serv..................................................... 129 Southern Plus Health & Wellness Centre East Fremantle.................. 161 Southern Plus Home Care Packages Country Region.......................... 155 Southern Plus In Home Care Dementia Services................................... 162 Southern Plus Realty.......................................................................................... 162 Success Village ...................................................................................................... 145 Thomas Perrott Village....................................................................................... 145 Tony Quinlan Respite Centre, Southern Plus........................................... 161 Victoria Park Nursing Home & Hostel Southern Cross Care.............. 139 Villa Pelletier Southern Cross Care................................................................ 132 Southern Districts Support.............................................................32, 151, 155 CHSP Services............................................................................................... 159, 161 VHC Services............................................................................................................ 159 Special needs groups.................................................................................................... 87 St Bartholomew's House............................................................................................... James Watson Centre.......................................................................................... 132 St Bart's Home Care............................................................................................. 151 St Basil's Aged Care.......................................................................................................... Home Care Packages........................................................................................... 151 St Simeon HealthCare........................................................................28, 151, 155 Stirling City Council..................................................................................................19 Community Care Services................................................................................. 159 Community Connecting to Community..................................................... 161 Community Food Services................................................................................ 159 Community Home Care Packages................................................................. 151 Community Transport Service........................................................................ 159 Stress Less Aged Care Consultancy.................................................... 101, 163 Support at home............................................................................................................ 12 Supported living............................................................................................................ 88 Surgical House.............................................................................................................45 Continence Products & Accessories.............................................................. 162 Floorline & High Low Beds............................................................................... 163 Medication Carts................................................................................................... 163 Mobility Aids & Seating..................................................................................... 162 Nutritional Products............................................................................................ 162 Patient Care Equipment..................................................................................... 163 Pressure Care Mattresses.................................................................................. 163 Susan M Clarke & Associates............................................................................ 102 Aged Care & Retirement Placement Services.......................................... 163 SwanCare........................................................................................................................67 Australind Rise....................................................................................................... 145 At Home.................................................................................................................... 151 Bentley Park............................................................................................................ 145 Kingia......................................................................................................................... 128 Tandara...................................................................................................................... 128 Waminda.................................................................................................................. 128 The Carers.......................................................................................................................38 Home Care Packages................................................................................. 151, 155 Home Care Services............................................................................................. 159 The CareSide...................................................................................................... 151, 155 The Salvation Army Aged Care..........................................................................61 Seaforth Gardens Aged Care Facility........................................................... 130 Tilly's Home Helpers...................................................................................... 36, 159 Town of Bassendean................................................................................................93 Hyde Retirement Village................................................................................... 145 In Home Care..................................................................................... 151, 159, 161 Social Program....................................................................................................... 161 Volunteer & Com'ty Bus Serv.......................................................................... 159 TPG Aged Care................................................................................................... 151, 155

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Transition Care Program............................................................................................. 41 Triple A Care Home Care Packages........................................................... 151, 155 Useful phone numbers...................................................................................................8 Umbrella Multicultural At Home Care................................................... 151, 155 ValleyView Residence.............................................................................................. 138 Veterans' support................................................................................................... 39, 87 Villa Dalmacia Aged Care Facility....................................................................... 129 VisAbility................................................................................................................................ Limited and Guide Dogs.................................................................................... 161 WA Aged Care Financial Solutions..................................................... 103, 162 WA Association of Polish Women.............................................................................. Rainbow Multicultural Aged Care Program............................................. 151 WA Country Health Service Goldfields.................................................................... Laverton Multi Purpose Service..................................................................... 140 Norseman Multi Purpose Service.................................................................. 139 WACHS Goldfields Aged & Com'ty Serv Norseman............................... 155 WA Country Health Service Great Southern......................................................... Denmark Multi Purpose Service.................................................................... 138 Gnowangerup Hospital Mallee Springs Aged Care............................... 139 Katanning Hospital & Health Service.......................................................... 140 Kojonup Hospital Lechenaultia House........................................................ 140 Plantagenet Cranbrook Health Service...................................................... 142 Ravensthorpe Multi Purpose Service.......................................................... 142 WA Country Health Service Kimberley.................................................................... Aged & Community Services........................................................................... 155 WA Country Health Service Midwest....................................................................... Dongara/Eneabba/Mingenew Multi Purpose Service........................ 139 Exmouth Multi Purpose Service.................................................................... 139 Aged & Community Services Exmouth...................................................... 155 Meekatharra Low Care Hostel......................................................................... 141 Morawa Perenjori Multi Purpose Service.................................................. 141 Mullewa Multi Purpose Service..................................................................... 139 North Midlands Multi Purpose Service...................................................... 142 Northampton Health Service.......................................................................... 141 WA Country Health Service Pilbara........................................................................... Karlarra Residential Aged Care Facility....................................................... 142 WA Country Health Service South West.................................................................. Boyup Brook Homes for the Aged Citizens Lodge................................. 137 Bridgetown Hospital........................................................................................... 137 Emily Taylor House & Leeuwin Lodge......................................................... 137 Nannup Multi Purpose Service....................................................................... 141 Pemberton Northcliffe Multi Purpose Service........................................ 141 WA Country Health Service Wheatbelt................................................................... Berringa Lodge...................................................................................................... 141 Beverley Multi Purpose Service..................................................................... 137 Boddington Hospital........................................................................................... 137 Bruce Rock Multi Purpose Service................................................................ 137 Corrigin Multi Purpose Service....................................................................... 138 Corrigin Multi Purpose Service Wogerlin House.................................... 138 Dalwallinu Hospital Acacia House................................................................ 138 Dumbleyung Multi Purpose Service............................................................ 139 Goomalling Multi Purpose Service............................................................... 139 Kellerberrin Hospital........................................................................................... 140 Kondinin Hospital................................................................................................. 140 Kununoppin Health Service............................................................................. 142 Lake Grace Multi Purpose Service................................................................. 140 Merredin Hospital Moorditj Mia.................................................................... 141 Moora Dandaragan Hospital & Lodge........................................................ 141 Narembeen Multi Purpose Service............................................................... 141 Quairading Multi Purpose Service................................................................ 142 Quairading Multi Purpose Service Parker House................................... 142 Southern Cross Hospital.................................................................................... 142 Wagin Hospital & Health Service.................................................................. 142 Wongan Hills Multi Purpose Service & Lovegrove Lodge.................. 142 Wyalkatchem Koorda Hospital....................................................................... 142 York Pioneer Memorial Lodge........................................................................ 142 Waiting lists..................................................................................................................... 65 Wagin Frail Aged............................................................................................................... Waratah Lodge...................................................................................................... 142 Warmun Community (Turkey Creek) Aged Care Services....................... 155 Wattle Hill Care........................................................................................................... 138 White Oak............................................................................................................33D-33 Home Care Packages........................................................................................... 151 Home Care Services............................................................................................. 159 Professional Care Services................................................................................ 162 WP Financial Planners......................................................................................... 108 Planners & Destination Financial Planning.............................................. 162 Yaandina Family Centre.................................................................................................. Aged Care Centre.................................................................................................. 139 Community Care Services................................................................................. 155 Your Nursing Agency....................................................................................................... Home Care Package Services........................................................................... 151

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Share the gift of

who you are

with Juniper

At Juniper we get to know you. Our trained carers and skilled staff take the time to listen and respond to your needs so you can live your fullest life. Be comfortable and secure in your home, enjoying lifeâ&#x20AC;&#x2122;s joys with family and friends.

RETIREMENT LIVING Live life the way you want in our secure easy-living retirement communities with support when you need it.

HOME CARE Your choice of flexible care and support to stay in your own home longer.

RESIDENTIAL CARE Tailor-designed care and clinical services respond to your individual needs. Trained and caring staff at all Juniper locations.

SERVICED UNITS Cosy single bed-sit style rooms with private ensuites. 24-hour emergency call and hotel services.

Discover companionship, community spirit and independence at www.juniper.org.au or call during office hours on 1300 313 000