DPS Guide to Disability Support Queensland 2019 - full version by DPS Publishing

DPS GUIDE TO

Disability Support Everyone deserves the chance to reach their full potential

Your Journey Choice and Control Information and Supports

Queensland 2019

DisabilitySupportGuide.com.au | TalkingDisability.com.au |

/ TalkingDisability |

@TalkDisability_

BEHAVIOUR SPECIALIST MULTI -DI S CI PLI NA RY CENTRE B RISB A N E | G OL D COAST | L ISM ORE ON - SITE | ON L I N E

ServiceS

we offer:

Behaviour Specialist Services S p e e c h Pa t h o l o g y O c c u p a t i o n a l The r a p y Counselling Staff Mentoring Consultancy Services Wo r k s h o p s Assessments Tr a i n i n g c a r e r s , f a m i l i e s a n d o r g a n i s a t i o n s working with behaviour to bring understanding and lasting behaviour change D We b i n a r s o n b e h a v i o u r c h a n g e t o w a t c h i n y o u r h o m e w he n i t s u i t s y o u D D D D D D D D D

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Support people with: Autism Spectrum Disorder Behavioural Challenges Intellectual Impairment Mental Health Disability Anxiety Anger Social skills Emotional regulation Re l a t i o n s h i p s Skills development to respond to life A n d s o m u c h m o re

principles is knowing ThaT:

Behaviour is not who a person is, rather what they do. thus people and their Behaviours must Be understood and never judged.

Quick Guide

Use this ‘Quick Guide’ to go straight to the back half of the book. Where you’ll find information about some of the most commonly searched support services and directory tables of disability service providers in Queensland.

Therapists & Specialists Behavioural support Dietitians/Nutritionists Early intervention Professionals Occupational therapists Paediatricians Physiotherapists Psychologists Speech therapists Therapeutic supports Training/workshop Provider Directory

p90 p90 p91 p91 p92 p92 p92 p93 p93 p94 p94 p95

Accommodation Assistance with personal activities Child care Community access and inclusion Home maintenance and gardening In home support Life skills Meals and shopping Multicultural support Respite Social and recreational support Sports and recreation Transport Provider Directory

p116 p117 p118 p121 p124 p124 p125 p125 p127 p127 p131 p132 p134 p137

Assessments Case coordinators Education support Employment support Financial services Intervention support Plan managers Support coordinators Provider Directory

p152 p152 p152 p153 p154 p154 p155 p155 p157

Aids and equipment Assistive technology Communication equipment Educational toys Healthcare products Home modifications Mobility equipment Vehicle modifications Provider Directory

p167 p167 p168 p169 p170 p170 p171 p171 p173

In Home & Community Support

Advisors

Equipment & Technology

Mental Health

Mental health support Helplines Mental health nurses Psychologists Psychiatrists Psychosocial support Social workers Support groups

p187 p187 p188 p188 p188 p189 p189 p190

Provider Directory

p192

Core Capital Capacity Index

Contents Start your NDIS journey here – flowchart. ............................................................................................................ 3 Purpose of this Guide............................................................................................................................................................................. 4 About disability support services....................................................................................................................................... 5

Useful phone numbers and websites.......................................................................................................................... 9

Definitions and often used terms / Abbreviations................................................................ 10 - 11 Types of disabilities................................................................................................................................................................................ 15

Disabilities overview............................................................................................................................................................................ 22 Disability at different ages. ........................................................................................................................................................ 34 Understanding the NDIS............................................................................................................................................................... 40 Is the NDIS near you?.......................................................................................................................................................................... 41

Eligibility / How to apply for the NDIS....................................................................................................... 43 - 44 Early intervention under the NDIS................................................................................................................................ 45

Planning meeting and your first plan...................................................................................................................... 50 Local Area Coordinators ............................................................................................................................................................... 55 NDIA, ECEI & LAC contact details..................................................................................................................................... 56

Planning meeting checklist ....................................................................................................................................... 57 - 58 What support can I get.................................................................................................................................................................... 62

Managing your plan............................................................................................................................................................................. 68 NDIS pricing....................................................................................................................................................................................................... 72 Employment and volunteering options.............................................................................................................. 76 Companion Card........................................................................................................................................................................................ 78 Accessible transport options. ................................................................................................................................................ 78 Disability advocates.............................................................................................................................................................................. 81 Carer support................................................................................................................................................................................................... 84 Diversity and disability..................................................................................................................................................................... 86

About Therapists & Specialists............................................................................................................................................ 89 Therapists & Specialist Directory...................................................................................................................................... 95 About In Home & Community Support............................................................................................................113 In Home & Community Support Directory..................................................................................................137 About Advisors. ........................................................................................................................................................................................151 Advisors Directory................................................................................................................................................................................157 About Equipment & Technology.................................................................................................................................166 Equipment & Technology Directory.......................................................................................................................173 About Mental Health.......................................................................................................................................................................186 Core, Capital, Capacity Supports Directory.................................................................................................192

Index..........................................................................................................................................................................................................................208

Feature Stories

Sabine and Monice’s story – Caring for a teen with disability................................. 12 Michael’s story – Mental health when living with disability....................................... 20 Christopher’s story – “It’s all about perspective”........................................................................... 32 Harry’s story – The roller coaster of an autism diagnosis................................................. 48

Madeline’s story – Walking the runway for equality............................................................... 59 Connie’s story – Living and working with a vision impairment ........................... 74

Nat and Jess’ story – A challenge for the whole family....................................................... 82

Life as a groupie: The joys of supported living............................................................................. 114 Nextt stop: Improved mental health............................................................................................................. 122

Adjusting to a sudden disability........................................................................................................................... 129 DisabilitySupportGuide.com.au

From the Managing Editor I’m very excited to welcome you to the very first edition of the

DPS Guide to Disability Support Queensland 2019. A publication

to help you find your way through the many different options and considerations when learning about and searching for disability support.

You may be on the search for information about disabilities or trying to find out how to access Government funding. Or you

may be looking to find local support services to help out at home, develop new skills or help you be part of the community when living with disability.

As a parent of a child on the autism spectrum I know what it’s like to feel overwhelmed and confused by the enormous amount of information, as well as the long journey, from the first inkling at two and a half that ‘something wasn’t right’, to an official diagnosis just shy of his eighth birthday.

Having experienced the long road of countless visits to specialists and therapists, going through numerous assessments in search for a diagnosis, then working through all

DPS Guide to Disability Support Queensland 2019 Printed January 2019 RRP $12.95, inc GST

Managing Editor Margot White margot.white@dps.com.au Chief Executive Officer Mark Ogden Project & Operations Michelle Beech Thank you to the members of the DPS Editorial, Production, Sales and Web development teams for their efforts in making this publication possible.

the different support options out there and finding the best one for us while trying to

access the NDIS and preparing for our first plan, I know just how much a support guide like our DPS Guide to Disability Support can help.

The disability journey is unique to each and every person and their family and carers, and we know that everyone enters the path of information gathering and decision

making at different stages. But, for almost everyone on the disability journey, one thing is clear: navigating the maze of disability support services can be overwhelming and every situation is unique.

In a time when emotions are high and you really should be able to focus your attention on making sure you and your loved one receive the best supports possible, you

shouldn’t have to spend endless hours researching how an occupational therapist can help your child or who to contact for information about modifying your home to help you live independently.

With the knowledge that no two people face the same challenges or have the same needs, and knowing the importance of being able to find the best support for your circumstances in order to make informed choices, we have developed this Guide alongside our online resource DisabilitySupportGuide.com.au.

We have collected all the information you need in one go-to-place, explaining what is

involved and what you can expect. Amongst the information you’ll also find a handful of consumer stories from people who have travelled the road to supports before you and were willing to share their experiences.

On top of that we have included an extensive list of service providers to help you reach your goals and live your best life with the right supports in place.

So, whether you are searching for yourself, a child, a partner, parent, friend or other

loved one, on how to access Government funding, the DPS Guide to Disability Support

is here to help you live your best life with the right supports and information.

And when you’re ready to share the story of your disability journey please contact me on 08 8276 7999 or send me an email at margot.white@dps.com.au.

Margot White – Managing Editor

DPS Guide to Disability Support Queensland 2019

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145 South Tce, Adelaide SA 5000 1300 186 688

info@disabilitysupportguide.com.au DisabilitySupportGuide.com.au

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Distribution distribution@dps.com.au 1300 186 688 Proudly produced and printed in Australia The factual material contained in this publication has been obtained from information supplied by government departments, industry and organisations, by personal interview and by telephone and correspondence. At the time of going to press the publisher believed that all information submitted for publication was accurate and complete. However, the publisher can take no responsibility for inaccuracies or incomplete information that may have been supplied to them in the course of their enquiries detailed above. The facts published indicate the result of those enquiries and no warranty as to their accuracy can be given. Images within this publication may have been altered from their original format. Images: Shutterstock.com © Copyright. No part of this publication can be used or reproduced in any format without express permission in writing from The Publisher. ® D isability Support Guide trademark, DPS Guide to Disability Support is pending registration.

Start your NDIS journey here I am new to NDIS

I have NDIS approval

Check if you are eligible and apply for funding

Check if NDIS is available to you

Contact NDIA 1800 800 110 or visit DisabilitySupportGuide.com.au Read more on page 43

categories

flexibly across all four categories.

For example if you have a total Core budget

of $14,000, you can choose to spread it across different categories and allocate $2,000 for

consumables, $7,000 for daily activities, $1,000 for transport and $4,000 for social activities. Core support funding is flexible but you

may choose to set aside funds for a specific

purpose. For instance, you may choose to self-

manage some of your Core funding to support

additional transport needs and receive this as an automatic payment on an ad-hoc basis.

Turn to page 192 to find providers delivering Core supports near you.

Did you know art classes, sport, camps, library

visits and day trips can be included in your plan to

increase your social and community participation?

What is Capital support? The Capital support budget relates to

investments such as assistive technology

equipment, home or vehicle modifications, or specialist disability accommodation.

The funding for supports will include

assessment, delivery, set-up, adjustment and maintenance costs as needed.

⃝ Assistive technology These are aids or equipment supports that assist you to live independently or help your carer to make it easier to look after you.

It can include items for mobility, personal care,

communication and recreational inclusion, such as wheelchairs, pressure mattresses, standing frames, bathing and toileting equipment, personal readers and vision equipment.

DPS Guide to Disability Support Queensland 2019

⃝ Vehicle modifications Vehicle modifications include the installation of, or changes to, equipment in a vehicle to

enable you to travel safely as a passenger or to drive. The National Disability Insurance

Scheme (NDIS) will cover modifications that

are considered reasonable and necessary such

as installing hand controls if you can’t use your feet to operate pedals or installation of a hoist

to help you in and out of a car. If you would like additional cosmetic or personalised features

that are not essential, you will be expected to cover the extra expenses yourself.

⃝ Home modifications Modifications to help you live safely and

independently at home. These may include, adding hand rails in your bathroom, adding slip-resistant coating to your floor or installing ramps.

⃝ Specialist disability accommodation (SDA) SDA refers to accommodation for eligible

participants who have an extreme functional impairment or very high support needs.

SDA will provide funding towards the cost of the physical environment (a purpose-built

apartment, for example) in which supports can be delivered.

SDA funding does not cover personal support

costs, which are assessed and funded separately in your NDIS plan.

How can I spend my Capital support funding? Any funds for aids and/or equipment you’re

requesting for inclusion in your NDIS plan have to be related to your disability, give you some clear benefit and be considered reasonable and necessary.

Money for this support package will be

allocated for specific items identified in

your plan and have to be used to fund those items. For example, if your plan includes

money under Capital supports to pay for a

wheelchair, you can’t then decide to spend that money on the installation of a grab rail in the bathroom instead.

It is best to bring a quote for each item you’re

There are aids and

equipment supports

that can assist you to live independently or help your carer

to make it easier to

requesting money for to your planning meeting, to make sure you receive funding that meets your needs. You can choose your preferred supplier and there is no need to provide multiple quotes for each item or service you're requesting.

Head to the directory on page 192 to find providers delivering Capital support in your area.

look after you

DisabilitySupportGuide.com.au

What is Capacity building support? This support package enables you to build on

plus specialist supports for more complex and

There are nine Capacity building support

If you ask for ‘Coordination of supports’ during

funding for all nine but only for those that

what level of support is reasonable and

your independence skills.

categories. You will not automatically receive suit your needs and circumstances. The goals outlined in your National Disability Insurance

Scheme (NDIS) plan determine which categories you receive funding for.

high-risk situations.

your planning meeting, the NDIA will determine necessary based on the information gathered during your meeting.

⃝ Improved living arrangements

Help with finding and applying for shared or

independent accommodation and assistance with managing rental agreements and

responsibilities. You may choose to use these

funds to engage a service provider to help you

search for suitable rental properties online and fill out application forms, for example.

⃝ Increased social and community participation

Short-term or ongoing support to strengthen

your ability to manage your life independently and participate in your community. This can

include support to participate in community access programs or group activities. If your

⃝ Coordination of supports Support to connect you with informal,

mainstream and funded supports so you

can get the most out of your NDIS plan and

make sure your supports are being delivered as promised.

There are three different layers of ‘Coordination of supports’:

– Support connection

goals include improving your social skills and

making new friends, you could get funding to attend a community camp or vacation group,

where you can meet new people and build your relationship skills.

⃝ Finding and keeping a job

Support to find and maintain employment at all stages of your life. If you’re approved for funding in this category, you could find

Short-term assistance to strengthen your ability to connect with informal, mainstream and

funded supports and maintain relationships with service providers.

– Support coordination

Ongoing support to strengthen your ability

to connect with supports. Includes resolving

service delivery issues, regular monitoring of supports and crisis resolution.

– Specialist support coordination

A time-limited service that includes all

activities outlined in support coordination,

Under Capacity building supports you could get

funding to help you find a

job or study opportunities, apply for suitable

accommodation or learn

a range of organisational

and self-management skills 66

DPS Guide to Disability Support Queensland 2019

could engage a service provider who offers

plan management services to help you manage the money in your NDIS plan. They can pay

providers, help develop Service Agreements, develop monthly statements and claim

payments from the NDIA on your behalf.

⃝ Improved learning

Help to research and apply for study or training Photo: Daryl Charles - supplied by Eurella Community Services

opportunities. If you receive funding in this

category, you could engage a service provider

a service provider who specialises in

to help with your transition from school to

help you update your resumé, apply for jobs

assistance with planning your timetable and

prepare for a job interview or assist with school-

worker come with you to class. Improved

employment for people with disability to

university, for example. This could include

in supported or open employment, help you

budgeting for textbooks, or having a support

to-work transition.

learning funding will only cover support costs,

⃝ Improved relationships

Involves assistance with the development of social skills and behaviour intervention

supports. This could include funding for a

behaviour support plan, that aims to limit the

likelihood of behaviours of concern developing or increasing.

⃝ Improved health and wellbeing

Physical wellbeing activities, such as personal training sessions and nutrition advice to

help you maintain a healthy lifestyle. These

supports can be funded by the NDIS if health,

physical and wellbeing difficulties are directly attributable to your disability. For example, if you’re eligible for this funding you may

choose to find a nutritionist who can create an individualised healthy-eating meal plan.

⃝ Improved daily living

Covers assessment, therapy and/or training by a professional such as an occupational therapist, physiotherapist or registered nurse. Includes early childhood intervention. If you receive

funding for this category you may choose to

spend it on a combination of therapies that can help you work toward your goals. For example 30 hours a year for occupational therapy and

speech therapy assessment and intervention.

⃝ Improved life choices

Can include plan management support,

financial assistance and training to improve

organisational and self-management skills. You

not course or tuition fees that anyone else without a disability would be expected to pay for.

How can I spend my Capacity building funding? You can use your Capacity building funds to purchase any approved individual support within a specific category.

For instance, if you are allocated money under the ‘Improved daily living’ budget, you may initially decide to use 50% of the funding on an occupational therapist, 30% on a

physiotherapist and 20% on a podiatrist. However, down the track you may decide to

assign a larger percentage to podiatry services

or change from occupational therapy to speech therapy. This flexibility allows you to identify

what you believe would be the best Capacity building support to achieve your goal.

To help the National Disability Insurance

Agency (NDIA) decide how much money they will allocate for different categories under the Capacity building package in your plan, keep

in mind that any supports must be ‘reasonable and necessary’.

Any specialist reports you provide at your

planning meeting to show you need certain

therapies or supports should include as much information as possible to support your funding request.

DisabilitySupportGuide.com.au

They should detail the types of services the

So, for example, you may have a total Capacity

of services.

for therapies under ‘Improved daily living’ and

specialist recommends as well as the frequency For instance, if you have a recommendation from a specialist that your child needs

building budget of $5,000 made up of $3,000 $2,000 for ‘Improved living arrangements’ to

help you find suitable rental accommodation.

physiotherapy, make sure their report specifies

You then can’t decide to combine your funds

needs, the duration of each session and what

living’ because that would mean you are not

how many sessions a year they think your child goals these therapies will help achieve.

You won’t be able to move Capacity building

to spend the total $5,000 on ‘Improved daily

working towards meeting your ‘Improved living arrangements’ goals.

funding from one category to another. This is

You can find contact details of providers who

goal in your plan.

Capital and Capacity building tables starting

because each category is aligned with a specific

deliver Capacity building support in the Core, on page 192.

Managing your plan One of the biggest decisions you and your family will need to make is how to manage your National Disability Insurance Scheme (NDIS) budget. The process of budgeting, keeping records

With any plan management option, it’s a good

is called ‘plan management’. How a budget

who will deliver the supports you need,

and paying for supports outlined in your plan is managed determines how your supports

There's no right or

wrong way to manage your NDIS

plan and you can change

to a different option at any time

and services are paid and in some cases what providers you can choose from to deliver the support services you need.

There are a few plan management options and

there is no right or wrong way – you can choose which option best suits your situation. The options include: ⃝ Agency (NDIA) managed ⃝ Plan managed ⃝ Self-managed ⃝ A combination of any of these

idea to develop and maintain a list of providers their contact details and any other relevant

information such as budget reference numbers.

Agency Managed If you choose to have your plan agency

managed, this means that the NDIA handles all payments and administration for you.

Choosing this option means you don’t have

to pay invoices, claim reimbursements, report against your plan or resolve any billing issues, as this is all done by the NDIA. The NDIA will

also keep appropriate records and receipts for

You can change your plan management option

supports provided.

Disability Insurance Agency (NDIA) know.

can only use National Disability Insurance

at any time, but you will need to let the National

If you choose to be agency managed, you Scheme (NDIS) registered providers to deliver your supports.

DPS Guide to Disability Support Queensland 2019

Pricing for services by a registered provider are

capped by the NDIA which means they can only charge a certain amount for their services.

– Gives you a chance to get used to the

The agency managed option suits those who don’t have the time or ability to deal with

financial or administrative tasks, and are happy to use only NDIS registered providers. The

registered provider you choose claims the funds for their services directly through the NDIS

portal by electronically billing the NDIS for the services delivered.

You can check your participant portal to see

when the funds have been paid and to keep track of the funding you have left.

A registered plan management provider can

help you manage your NDIS funds if you don’t want the NDIA to manage your plan but don’t

feel comfortable taking on the responsibility of self-management.

– Quick and easy – No financial accountability

Is it for me?

Plan Managed

Pros

NDIS system

– No cost to you – No need to keep track of paperwork or open a special bank account

– Using only registered providers means they cannot charge above NDIS price guidelines

Cons

– You can’t buy services from providers not registered with NDIS

– Limited flexibility

A plan manager can manage all your support services, your budget and pay bills on your behalf

Is it for me? If you would like more flexibility and choice

in providers but aren’t confident in handling

budgets, then engaging a plan manager may

suit you. Choosing a plan management provider

A plan manager acts as the middle man – the

means you have the option of using both

who then sorts out the payment of your NDIS

while someone else manages your money

manager will meet with you to understand your

You won’t be able to see balances or remaining

NDIS pays your plan management provider,

NDIS registered and unregistered providers,

bills and handles the paperwork. Your plan

and administration.

plan and identify what services you’d like them to manage.

funds through the NDIS participant portal,

however, you should be able to receive monthly

If you would like to use a plan manager, you

reports from your plan manager. Depending on

Funds will be allocated under ‘Improved life

they may have an app or another platform

eat into any other support funds. If you are

You can choose whichever plan management

must request this at your planning meeting.

which plan management provider you choose,

choices’ to cover this service – this will not

where you can track your spending.

plan managed you can choose both NDIS

registered and unregistered providers to deliver your supports.

provider you like, so it’s important to look

around and find one you are confident with.

DisabilitySupportGuide.com.au

Self-

managing your plan gives you complete

control over your NDIS supports

Pros

– You don’t have to keep track of paperwork or open a special bank account

– Freedom to choose any service provider you like – No personal financial accountability – You have a partner to help you navigate the NDIS

– Advantages of self-management without the

Cons – Another person to meet with regularly – The billing process may take longer – Could take some time to find a plan manager you are 100% happy with

A list of plan managers can be found in the Advisors Directory starting on page 157

administrative burden

– Certain plan management providers might offer their own technology such as apps

and trackers so you can view your budgets whenever you’d like

Self-Managed

Self-managing your NDIS plan means that you,

a family member or trusted person takes care of the day-to-day organisation of your NDIS funds. The nominated person pays bills out of your

NDIS budget, chooses how much to spend and organises paperwork and administration. The

NDIA will decide whether the nominated person is suitable to self-manage.

This option gives you a lot of flexibility and

control. If you are self-managing, you can choose any provider you like to deliver supports. This

includes both NDIS registered providers and also those who are not registered with the NDIS.

With this flexibility comes a lot of responsibility. Self-management means keeping on top

of your budgets while maintaining records

and receipts for supports provided, claimed and paid.

It is strongly advised that self-managed

participants set up an NDIS-specific bank

account in the participant or plan nominee’s

name. You will be responsible for paying any

bank or transaction fees incurred as part of this bank account, so you will need to select the account that is right for you.

You will be in charge of requesting invoices from service providers and processing

payments through the NDIS participant portal. Self-managed participants can also choose to pay a service provider upfront and have the money deposited into the nominated NDIS bank account. 70

The account holder is exempt from paying income tax on any funds received directly

from the NDIA and held in this bank account.

You need to keep all invoices and receipts for five years.

It is important to keep in mind that the funding amount included in your plan will be based

on NDIA pricing. This means that the money

you receive to pay, for example, for a speech therapy session will be capped according to NDIA pricing.

Some providers that are not registered with

the NDIA may charge more than this amount

per session than if you were to use a registered provider who can only charge NDIS prices.

You can read more about NDIS pricing on page 72.

DPS Guide to Disability Support Queensland 2019

Is it for me?

Pros

Choosing to self-manage your plan means

– Flexibility

taking on the role of financial manager, support

advocate, administrator and director. If you have the capacity and resources to fill these roles,

and want complete control of your or your loved one’s NDIS plan, then self-management could suit you.

If you would like to self-manage, but feel you are

– Total choice and control – Freedom to choose any provider – Opportunity to develop or refine

financial, organisational and admin skills

– Can apply for assistance through NDIS Capacity building funds

lacking in certain skill areas or would like extra

Cons

from the NDIS for this. If you think about your

– A lot of responsibility

assistance, you may be able to receive support strengths and weaknesses during the pre-

planning process, you can identify areas where you might be able to ask for Capacity building funds to increase your ability to self-manage.

For example, if you are happy to self-manage

– Time consuming – Need to meet with lots of people and providers

– Need to resolve billing issues yourself – Might need to pay for services upfront and

and would like to receive ongoing advice from a

wait for reimbursement

You can choose a combination of plan management options where you are in control of some supports and others are being managed by the NDIA or a registered plan manager

financial professional, then you can ask for this support to be included in your plan.

A combination You may choose to combine different plan

management options if you want the NDIA or a plan manager to manage parts of your budget,

but want to stay in control over certain services. For example, perhaps you don’t want to deal with all the financial or administrative tasks that come with managing your child’s plan

yourself and you have chosen mostly registered providers, so you are happy for the NDIA to

manage most of your child’s funds. However,

the speech therapist your child has been seeing for four years isn’t a registered NDIS provider

and you would like to keep seeing them. You

– You report to the NDIA on the amount spent on the self-managed supports, while they

manage the budgets you’ve allocated to them

Pros – Flexibility – More choice and control – Freedom to choose any provider

Cons – Can be time consuming – Might need to pay costs upfront and wait for reimbursement

can choose to self-manage that component of

– Might need to refine your budgeting,

How does it work?

Whichever option you choose, it's important

your child’s plan.

– Meet with the NDIA and tell them which

services you’d like them to manage and which you’d prefer to manage yourself

– You arrange services, organise invoices and

organisational or administrative skills

to make sure you are comfortable with the

way your plan is managed. There is no right or wrong way and you can choose to change to a different option at any time.

keep appropriate records for the support(s) you’ve chosen to manage

DisabilitySupportGuide.com.au

NDIS pricing The National Disability Insurance Scheme (NDIS) provides funding to participants to purchase a range of reasonable and necessary supports to increase independence as well as social and economic participation. This funding is provided through individual

There are two versions

free to choose who they would like to deliver

for South Australia, Australian Capital Territory,

participant budgets and while participants are services and support to them, the amount the

NDIA pays for these supports is set in the NDIS price guide.

How much do supports cost under the NDIS? The NDIS price guide lists costs for all support areas under the NDIS. These prices, unless stated otherwise, are the maximum NDIS

registered providers can charge for that service. A key element of NDIS is that funded supports

of the price guide; one

Northern Territory and Western Australia, and another one for New South Wales, Victoria,

Queensland and Tasmania, to take into account the different markets and going rates for

services and supports in different parts of the country.

The NDIA will update prices at least once a year, usually by 1 July, taking into account

market trends, changes in costs and wage rates. Changes will be published on their website.

must represent value for money. As the

number of participants and providers changes

Registered vs unregistered providers

each year, competition may change and this

could drive prices up or down. The NDIS price

Service providers are businesses or individuals

guide should ensure that all costs are kept at a

who provide a service that relates to the goals outlined in a NDIS plan. The NDIA asks service

reasonable level.

The price guide breaks down each support item

providers to register with the NDIS, however, not all providers do.

with a description, reference number, whether

To register, providers must meet certain criteria

hourly, daily or weekly.

agreements when providing services.

a quote is required, the price and if it’s charged

and follow specific rules, regulations and

A key element of the NDIS is that funded supports must represent ‘value for money’ For example, for assistance with personal

NDIS registration can be a lengthy and costly

with basic house or garden maintenance,

choose to stay unregistered.

domestic activities such as getting help

the NDIS will pay up to $46.20 per hour. For

support connection, to help you coordinate your supports from a range of sources, or

to engage services to help you find suitable

process, and because of this some businesses Others may choose not to register so they won’t be limited by the NDIS price guide when they charge for their services.

accommodation, NDIS will pay up to $58.92 per hour. 72

DPS Guide to Disability Support Queensland 2019

Don’t be put off by the term ‘unregistered’

If you are agency managed and can only choose

Unregistered providers can still provide NDIS-

all been through the registration process and

when it comes to choosing supports.

funded supports, and many have the necessary skills and resources to provide high-quality services to people with disability.

registered providers, it’s good to know they’ve

meet NDIA guidelines. However, choosing from a set list of providers can be restrictive.

For example, if you need an occupational

therapist but there are none registered in your

The main differences are: ⃝ Unregistered providers do not need to

follow the price caps outlined in the NDIS

price guide and can charge whatever they like, whereas registered providers cannot charge over the price limit.

⃝ Registered providers claim their invoices

area, you might need to travel a long way to access this support. Or, the local registered

occupational therapist might be at capacity and not currently taking on new clients.

If you are self-managed or plan managed, you

have the freedom of choosing any provider you

directly through the NDIS, while

want. However, you may pay more for supports

invoices to you, or whoever is managing

bound by the NDIS price guide.

unregistered providers will send their

with an unregistered provider as they aren't

your plan, to process through the

Read more about the different management

NDIS portal.

You can choose the type of providers you use,

If you are selfmanaged or plan managed you have the freedom of choosing any provider you want

options on pages 68 - 71.

depending on how you manage your plan.

Service Agreements When you have found a provider to deliver your NDIS supports, you will need to enter into a

written agreement with your provider. This is called a Service Agreement.

Service Agreements should be simple and

set out how and when your supports will be delivered and how much they will cost.

Service Agreements are different from your

NDIS plan. Your plan lists your NDIS supports and the long and short-term goals you have.

A Service Agreement is about delivering these supports to work on achieving those goals.

Your provider may work with you to develop a

care or service plan that is based on your needs and the goals set out in your NDIS plan.

When talking to your provider about your

Service Agreement, you should bring a copy of your NDIS plan and attach it to the document. This will help your provider deliver the right supports in the right way for your personal

circumstances and make sure the services work towards meeting your individual goals.

Things you can put in your Service Agreement include:

⃝ The type of support provided under the Service Agreement

⃝ The cost of those supports ⃝ How, when and where you would like your supports to be provided

⃝ How long you need the supports to be provided

⃝ When and how your Service Agreement will be reviewed

⃝ How any problems or issues that may arise will be dealt with

⃝ Your responsibilities under the Service

Agreement – such as letting your provider know if you can’t make an appointment

⃝ Your provider’s responsibilities under the

Service Agreement – such as working with

you to deliver your supports in the right way ⃝ How you or your provider may change or end the Service Agreement and if there are any charges if you decide to end the agreement.

DisabilitySupportGuide.com.au

FEATURE STORY

Connie’s story - ‘Reach for the stars’: living and working with a vision impairment In a world often presenting barriers for people with disability, one woman is evidence that having a disability won’t stop you from leading a normal life within your community and achieving whatever you set your heart to. For 26 year old, Connie, a loving family

She uses a cane to get around and

has helped her overcome the everyday

services throughout her life have

programs on her computer and phone.

impairment and ultimately secure a

environment and adequate support enabled her to use her experience

of living with a vision impairment to help others.

Connie was born with albinism, an inherited genetic condition

reducing the amount of melanin

pigment formed in the skin, hair and eyes. Approximately one in 17,000

Australians have some type of albinism. As a result of her condition, Connie is legally blind.

is assisted by voiceover technology “Glare and light perceptions are one of the biggest says. “Dark days are as I can only see pitch black.”

challenging but

With the help of

audio aids Connie

is also able to enjoy

just go for what you believe.”

hobbies and a social life. audio descriptions [for films],” she says. Connie overcomes transport

challenges by catching taxis to work and social activities.

Throughout her life, Connie has

engaged with the Royal Society for the Blind (RSB) for support in adaptive technology and

training, occupational therapy,

Braille training, orientation

and mobility, as well as finding

and maintaining employment,

to help her live her life as

independently as possible.

Challenges But it was the significant support

throughout her schooling years that

DPS Guide to Disability Support Queensland 2019

the RSB.

don’t give up and

“I listen to a lot of music, the radio and

Connie was born with albinism and is legally blind.

fulfilling and rewarding job with

“It’s going to be

challenges for me,” she challenging as well,

challenges of living with a vision

During primary school Connie received support from

Townsend House, an

institution that opened

in 1874 on the intent

of providing support

for vision and hearing

impaired children. Throughout

these years, Connie was assisted by a

visiting teacher from Townsend House

who would come to her classroom and support the school and its teachers in building up education awareness for students with vision impairments. Transitioning to the local high

school, Connie continued to receive

support for her disability through the

secondary school’s Vision Unit, which provided her with vision aids and appropriate computers.

Growing up Connie says she tried to live a life like every other teenager. “I would say the biggest challenge I experienced was having a vision

impairment while going to school and leading a life like everyone else.”

FEATURE STORY

“I think my disability has had a positive impact [on my career] as I am able to relate to others who have vision impairments .”

Connie is now able to pass on her knowledge and experience to people in similar situations.

Through her experience in mainstream schools, Connie was able to use her strength and the myriad of

support around her to overcome any

discrimination or learning challenges she faced.

Positive impact It was through a combination RSB’s

employment support services and a job opening that Connie was approached and offered a job at the RSB.

Working as a Case Manager, Connie is now able to pass on her knowledge and experience to people in similar situations by working through the

pre and post planning process of the

National Disability Insurance Scheme (NDIS), a role she finds incredibly

rewarding. Connie says her condition makes her relatable and empathetic. “What I like about my job is I get to

meet and interact with people every

day and I feel that I am always learning new things.”

“I think my disability has had a positive impact [on my career] as I am able

to relate to others who have vision impairments,” she explains.

Aside from the range of support

Photos: RSB

She adds that the most memorable piece of advice her parents have

given her is, “Connie, you can make a difference once you put your mind to it.”

And it’s this positivity that Connie

passes onto her valued clients seeking RSB support every day.

“Just strive ... it’s going to be

challenging but don’t give up and just go for what you believe.”

services Connie utilised throughout

her schooling years, she also says her family have played a pivotal role in

encouraging her to ‘reach for the stars’. “My family have been extremely

positive and made sure I have always strived to achieve my goals, without limits,” she says.

DisabilitySupportGuide.com.au

Employment and volunteering options A key goal of the National Disability Insurance Scheme (NDIS) is to promote employment of people with disability. Financial independence, improved health and wellbeing, building social networks and finding a sense of purpose are just some of the benefits of having a paid or unpaid job. Building capacity and economic participation

through employing people with disability also

reduces the need for full-time support and day programs, giving family members and carers

more time to participate in the community or work in their own job.

If you have a disability and want to work, there are a few avenues you can take.

Disability Employment Services If you have a permanent disability and would like to work Disability Employment Services

(DES) can help you. DES is not funded under the NDIS but by the Department of Social Services. DES can help you find and maintain work in a mainstream environment, known as open employment.

Disability

Employment Services can

help you find

and maintain work in a

mainstream

environment

There are two separate sub-programs within DES. These are:

1. Employment Support Services for job seekers with permanent disability and an assessed need for regular, ongoing support in the workplace.

2. Disability Management Services for job seekers with disability, injury or health

conditions who are not expected to need

long-term support in the workplace but may need irregular flexible support to keep a job. Services provided through DES include

allied health services to help improve work capacity, assistance with job searching,

resumé preparation and support for education and training.

To find out more call JobAccess on 1800 464 800 or visit jobaccess.gov.au.

Photo: Daryl Charles - supplied by Eurella Community Services

Australian Disability Enterprises Another option if you are looking for

employment is through Australian Disability Enterprises (ADEs).

ADEs are companies that employ people with

disability in a supported working environment. ADEs typically support people with disability who may struggle to find or keep a job in a mainstream environment.

Supported employment at an ADE is funded by the NDIS under the support category ‘Finding and keeping a job’.

Under the NDIS, ADEs can help you to gain

training and experience to either transition into open employment or continue in supported employment if you prefer.

Over 170 ADEs currently employ more than 20,000 Australians with varying degrees of

disability who are not currently able to work without support.

Supported employment places are no longer

capped under the NDIS, meaning ADEs can offer more opportunities to more people.

DPS Guide to Disability Support Queensland 2019

Volunteering has been ADEs offer a wide range of roles within a

Any NDIS-registered provider can deliver SLES

⃝ Packaging

with you to identify supports which will help

⃝ Administration

Volunteering

number of industries including:

supports. Your chosen SLES provider will work

⃝ Manufacturing

you achieve your individual employment goals.

⃝ Cleaning

Volunteering is another great way to meet new

⃝ Horticulture

⃝ Logistics and warehousing ⃝ Printing

⃝ Hospitality

ADEs also adjust daily tasks, jobs and workplace settings to suit individual abilities, interests and skills. Many also offer on-the-job training and skills development in areas such as: ⃝ Work health and safety

⃝ Behaviour management

people, learn new skills and become involved with your community in a fun and supportive

way. Volunteering is freely giving your time to help another person, organisation, group or

cause and can also help build your confidence

to find supported employment opportunities

⃝ Environmental conservation organisations

near you.

⃝ Meals on Wheels

⃝ Australian Red Cross To find volunteering opportunities in your

If you’re in your final year of school and would

community, head to Volunteering Australia’s

NDIS funding for School Leaver Employment

If you would like to volunteer in your

confidence to transition from school to work. SLES is not a program, but rather an individualised approach to funding employment supports like:

⃝ Work experience in open or

self-esteem

including:

⃝ Local thrift shops

after finishing Year 12 to help build skills and

improved

and depression.

Visit buyability.org.au online or call 1300 043 517

individualised assistance for up to two years

as well as

esteem, while also reducing stress, loneliness

⃝ Animal welfare organisations like the RSPCA

Supports (SLES). This support option offers

wellbeing

health and wellbeing and improved self-

⃝ Money management

like a job when you leave, you could access

health and

Volunteering has been linked to increased

There are many places you could volunteer,

School Leaver Employment Supports (SLES)

increased

before transitioning into employment.

⃝ Public transport

⃝ Literacy and numeracy

linked to

website volunteeringaustralia.org.

community but feel you need some assistance, like a support worker to go with you, you can

apply for NDIS Core funding under ‘Assistance with social and community participation’. To find providers who offer employment

support turn to the Advisors Directory on page 157.

supported employment

⃝ Travel training

⃝ Job-readiness training such as resumé writing and job searching

⃝ Money handling

⃝ How to communicate with others in the workplace

SLES funding can be added to your NDIS plan during your initial planning conversation, or a scheduled or requested review with your planner or Local Area Coordinator.

DisabilitySupportGuide.com.au

Companion Card If you have a permanent or severe disability and you need help to go to events and venues or access public transport, you may be eligible for a Companion Card. This card will allow you to bring a companion to join you for free and help you with your

mobility, communication, self-care or use of aids or equipment.

The Companion Card is a free, nationally

recognised card that can be used throughout

your life, but must be renewed every so often, depending on which State or Territory you live in.

You must get a new card every five years. Your companion could be a paid or unpaid

carer, a friend, family member or partner and it

doesn’t have to be the same person joining you each time.

To be eligible for a Companion Card you must: ⃝ Be a permanent resident of Australia, living in the State or Territory of issue

⃝ Demonstrate you have a significant, permanent disability

⃝ Demonstrate you would be unable to

participate at most community activities without attendant care support

⃝ Demonstrate that the need for your assistance will be lifelong.

You can get an application form by calling,

emailing, writing or downloading and printing a form from your state’s Companion Card office. Your general practitioner, medical or mobility

specialist can help you fill out your application. You will also need to include two identical, passport-sized and quality photographs in your application.

A Companion

For more information on QLD Companion

Card allows

Card call 13 74 68 or visit qld.gov.au/disability/

you to bring someone

to events or venues to

help you with

your mobility,

communication, self care or use of aids and

equipment

out-and-about/companion-card.

Accessible transport Access to transport is critical for people with disability in enabling them to participate in work, study, leisure and social activities. For people with limited audio and visual capabilities, public transport can present some challenges. People with a cognitive disability may

The Centrelink Mobility Allowance is a regular

in perception, comprehension, learning,

you have a disability, illness or injury and work,

also need additional travel supports to aid memory and concentration. There is a range of subsidy, permits and allowances available

to make getting around a bit easier if you have a disability. 78

DPS Guide to Disability Support Queensland 2019

payment to help with the essential travel costs if study or are looking for work, but unable to use public transport. To be eligible you must meet those requirements and lodge a claim form through Centrelink.

The majority of Queensland public transport

Find out more about requirements and how

is accessible

to lodge a claim on the Department of Human Services website, humanservices.gov.au.

for people with

If you are still able to operate a car you may

be eligible for the use of a disability parking

disability or

impairment severely restricts your speed of

mobility issues

permit. You may be able to get a permit if your movement, your ability to use public transport

and you have a permanent physical impairment or a temporary impairment likely to last for longer than six months.

To get a disability parking permit you must fill out an application form, ask a medical

practitioner to complete and sign the relevant sections and submit the form to your local

council. You can find more information about Queensland disability permits and how to

apply at qld.gov.au/disability/out-and-about/ travel-transport/driving/parking-permits

Public transport

All TransLink train services accommodate wheelchairs and mobility scooters, with

allocated spaces located in the middle of the train. To board, you must wait at the

disability boarding point indicated by the blue wheelchair symbol.

Queensland Rail’s long distance rail trains are

not all accessible. Contact the Queensland Rail on 1800 872 467 or look at the Station Access

Guide at queenslandrail.com.au to check which routes and trains and able to accommodate

The majority of Queensland’s TransLink public

your disability or mobility aid.

trams and ferries are accessible for people with

have a slightly higher or lower train entry, so

transport services including buses, trains,

Some platforms at Queensland rail stations

disability or mobility issues.

you may need a portable ramp to enter or exit

The TransLink bus fleet has low floors and ramp

systems to allow people with disability to safely enter and exit the vehicle. If you require a ramp

the train. Look for the international disability

symbol on the platform, alongside the raised tactile surface.

or the bus to be lowered to allow you to get on

All G:link tram services are also accessible

support a maximum weight load of 300kg

allocated spaces at both the front and rear of

or off, simply ask the driver to assist. The ramps which takes into account the person’s weight, mobility aid and carer (if they have one).

for wheelchairs and mobility scooters with

the tram. Head to the front of the tram to board on the access ramp, deployed by the driver.

Due to the motion of the vehicles, passengers

If you want to catch a ferry, it’s important to

to handle acceleration, deceleration, cornering

if you use a wheelchair. They have wide access

wheelchairs and mobility scooters. Bus stations

back and offer hearing augmentation if you

if you have a vision impairment and hearing

River Ferry services are not accessible.

need to ensure their mobility aids are equipped

know CityCat ferries are completely accessible

and pitching. There are also allocated spaces for

gates and seating inside the cabin and at the

and stops are also fitted with tactile paving

have a hearing impairment. CityFerry and Cross

augmentation if you have a hearing impairment.

If you have a permanent and severe disability

bus services call 13 12 30.

allows your companion/carer to travel free of

For more information on TransLink’s accessible

you may apply for a Companion Card which

If you live in rural or regional Queensland head to

charge on all QLD train and tram services, all

timetables/qconnect to find bus services in your

and town bus services.

qld.gov.au/transport/public/transport/

metropolitan bus services, country trains, coach

local area.

DisabilitySupportGuide.com.au

If your disability causes substantial difficulty in using public transport, you may be eligible for transport funding under Core supports of your NDIS plan

Transport alternatives If you can’t use public transport there are a

number of other ways to travel around your city and you may be able to receive assistance for these through the NDIS.

Taxis are a private and comfortable transport method for people who can’t easily access

public transport. Drivers can help you enter and exit the vehicle if you need assistance. If you are a Queensland resident and are

unable to use public transport because of a

severe and permanent disability, you may be eligible to a subsidy of 50% of an accessible

taxi fare, up to a maximum subsidy of $25 and

Alternatively, call 13 19 24 for taxis in

Beaudesert, Brisbane, Bundaberg, Caboolture, Ipswich, Logan, Magnetic Island, Redcliffe,

Rockhampton, Toowoomba, Tully Warwick and Yeppoon.

Community buses are another great option for people with disability. They are run through

councils and community centres with the help of friendly volunteers. People with disability and the elderly are given priority access to

these buses. You may need to call ahead to

get information on the schedule of buses with

wheelchair access. Call your local council to find out if they offer community transport.

only pay the remaining fare through the Taxi

If you need to go to the shops, attend an

information on the Scheme including what

the Community Care Program is one initiative

Subsidy Scheme (TSS). Visit qld.gov.au for more eligibility requirements need to be met.

For people who require a taxi that caters for

mobility difficulties or disabilities, Wheelchair

appointment or head out for a social activity,

providing free or low cost transport services to

people with disability. Visit qld.gov.au for more information on the program.

Accessible Vehicles are purpose-built vehicles

The Queensland Ambulance Service offers

passengers with wheelchairs and scooters safely

to visit a medical facility for treatment or require

complete with hydraulic lifts to secure into the taxi.

non-emergency patient transport if you need a transfer between facilities. Call 13 12 33 at

least 24 hours before your preferred booking

time and make sure you bring an authorisation certificate from your doctor.

Students with disability who are unable to use public transport or their parent’s vehicles to

get to school, may be eligible for the School Transport Assistance Program. For more

information on methods of transport and

eligibility for this program contact your school or the Department of Education on 13 74 68.

Private, local community transport services are offered by a range of organisations, such as

Red Cross and some councils, for a reasonable price. Often these services organise ‘day trips’

which is an opportunity to socialise with people To book and request an accessible vehicle call 13 32 22 or 13 10 08 for taxis in Airlie Beach, Brisbane, Caboolture, Cairns, Gladstone,

Gold Coast, Logan, Mackay, Mission Beach, Port Douglas, Proserpine, Redcliffe, Sarina,

Sunshine Coast, Toowoomba and Townsville.

DPS Guide to Disability Support Queensland 2019

of all ages, nationalities and backgrounds, with a particular focus on the elderly and people with disabilities.

For more information on the transport options available in QLD visit

qld.gov.au/disability/out-and-about

Disability advocates Supporting your rights There may be times when you don’t feel listened to or feel like decisions are being made for you without any consideration of your thoughts, feelings or opinion. This is where disability advocates can play a vital role. When a problem arises it can be hard to speak up and take control of how you want to live

your life. This can be particularly difficult if the concerns you have are about care or services

that you are relying on for meeting your most

An advocate can enable and support you by helping you understand your rights, listen to your concerns and discuss your options for raising those concerns

basic needs.

Many people find it difficult to raise a complaint or concern but it is important to address your concerns early and not leave it to escalate.

This is where a disability advocate can play an important role.

Disability advocates can act as a voice for

people with disability by campaigning for social change, equal rights and opportunity. This can include speaking, acting or writing on behalf of the interests of a person or group in order

to protect, promote and defend their welfare or justice.

An advocate can enable and support you by helping you understand your rights, listen to your concerns and discuss your options

There are a number of different types of advocacy, each with a different focus. The six advocacy types are: ⃝ Citizen advocacy – aligns you with

volunteers who become loyal supporters and campaign for your rights.

⃝ Family advocacy – helps family members of people with disability to advocate on behalf of their loved one.

⃝ Individual advocacy – works with

individuals on eliminating discrimination, abuse and neglect.

⃝ Legal advocacy – maintains your rights by addressing the legalities of discrimination, abuse and neglect.

⃝ Systemic advocacy – reduces barriers and discrimination you may face.

⃝ Self advocacy – supports you in advocating for yourself, or as a group.

for raising that concern. They can assist with

The Australian Government’s National

and support when dealing with service

program that ensures people with disability

that may impact on your ability to participate in

their community.

negotiating changes to your plan, give advice

Disability Advocacy Program (NDAP) is a

providers and help you overcome any barriers

enjoy and exercise their human rights within

your community.

The program enables access to local disability

advocacy support and helps smooth out issues

between people with disability and their service providers or the National Disability Insurance Scheme (NDIS).

To find a Government funded disability

advocacy agency near you, search your local area on the Department of Social

Services’ Disability Advocacy Finder, visit disabilityadvocacyfinder.dss.gov.au or email disabilityadvocacy@dss.gov.au

DisabilitySupportGuide.com.au

FEATURE STORY

Nat and Jess’ story A challenge for the whole family Caring for nearly four year old twin boys Cameron and Aydan, who were both diagnosed with varying levels of autism, developmental delay, sensory processing disorders, speech disorders and suspected intellectual disability over the past two years has, at times, been a real juggling act for parents Natalie and Hadi and older siblings Jess and Jordan. But, as 17 year old Jess explains, “our

the hardest part was that it was all

and sleep therapist through their

we support each other to the best of

Period of grief

(NDIS) plan.

struggles, and encourage each other to

“In Cameron’s case I was relieved to

family believes that it is important that our ability, help each other through achieve our goals.”

As a mum, Natalie says the struggle

she shares with her family began with the diagnosis of both twins, which happened at different stages, for

different things, and at varying levels. She says the hardest part of Cameron’s diagnosis was the multiple diagnosis

he received, but says in Aydan’s case,

so unexpected.

have a diagnosis because it meant he would get the help he needed, admittedly I was overwhelmed at the severity of

the diagnosis and concerned about

what the future held for him,” she says.

you are feeling your lowest, remember

that you are making a difference.”

as quite a shock that he also received a diagnosis on the more severe end of the spectrum, even though at the

time of his assessment I was also

confident a diagnosis of autism

spectrum disorder (ASD) would be made.

“With both boys, I feel I went

through a period of grief, most

of that period was mourning for

them and worrying about what

this meant for their future.”

Now, with their diagnosis known,

both boys access support from

a speech therapist, occupational

therapist, physiotherapist, psychologist

DPS Guide to Disability Support Queensland 2019

each have three hours of access per

“On the days when

diagnosed, I took it quite badly, it came

Natalie says that Cameron and Aydan week to a support worker

“When Aydan was

Twin brothers Cameron and Aydan.

National Disability Insurance Scheme

for assistance with daily

living and community access through the Scheme but “care

support for the boys

is heavily reliant on

myself, their father and

my teenage daughter.” Natalie’s daughter Jess

admits there are challenging times

juggling the role of carer, student and teenager, but says she loves being there for her family.

“My role can be challenging at times, but it makes me feel good,” she says.

New milestones “I do find it hard to keep on top of my school work and to concentrate in

class, and I won’t lie, there are times

where I wish the circumstances were different,” Jess adds.

“I often envy those who can go home after school and take a nap, go out on weekends and have fun, but I

am able to see my brothers achieve

new milestones, knowing that I have

FEATURE STORY

positively contributed to helping them achieve goals.

“I also have a close bond with them

that I feel I may not necessarily have if I wasn’t in this caring role.”

Natalie acknowledges that caring

for the twins is a challenge for the

whole family, but works hard with

them to keep a positive attitude. “It is like anything in life really, things

happen, good and bad, and you adapt,” Natalie explains.

The boys were diagnosed at different stages for different things and at varying levels.

“But, I think it has been incredibly

needs are important, that you are

that as a parent it is important to “be

“On the days when you are feeling your

“Register with the NDIS as soon as

a difference,” she encourages.

Youth Health to be put in contact

hard on my older children. They have not had anywhere near as much of my attention as what I would like

to provide and a reduction on the

activities they would normally have done previously.

“Personally I have struggled with

managing it all and often feel like I am never enough.

“But each day is a new day and I can

generally tell first thing what kind of

day we are going to have and then we go from there.”

Making a difference “If it is a bad day, we modify the

plans for the day accordingly and sometimes this means staying at

home or cancelling a planned activity,” she continues.

“As a family, we listen to each

other, encourage each other, make

allowances when someone is having

a bad day and take turns to give each other breaks where possible.”

important too.”

lowest, remember that you are making “At times it can be frustrating, but

the rewards are lifelong and you will

develop skills along the way that you will be able to use for the rest of your life.

“I urge for all young carers to reach

out to your local

to supports you

may not know exist,

but can also link you

possible, contact your local Child and with an Early Childhood Intervention Consultant, register with the

association in your State or Territory

that supports your child’s disability, register with your State’s or Territory’s Carers

Australia division, and

else understand

join support groups both online and

what you are

not only will this give you access

kind to yourself” during your journey.

“Having someone

carers association,

in person as they

experiencing

are a good source

of information and

can make all the

with other carers who will

difference.”

understand the extra pressures you face.

“Sometimes having someone

else really understand what you

are experiencing can make all the

Photos: Supplied

support separate

to the professionals,”

Natalie says.

“Remember that no one is perfect

and there will be a lot of challenging

days, but there will also be times that

I refer to as ‘Golden Moments’ . . . these are your fuel.

difference and with help, you can

“These are the moments when your

stronger and more resilient and still be

you may never have thought possible,

and aspirations.”

just won gold at the Olympics, because

and will have the ability to become

child reaches a goal or does something

now, Jess, who is now in Year 12, says

capable of achieving your own hopes

and you will cheer as though they have

be very easy when overcome with

Golden moments

Having assisted in supporting her

family in a carer role for a few years she knows all too well that it can

challenges such as theirs, to become

depressed and feel as though there is no hope, but she states that with the right support, “you can feel like your

Natalie shares Jess’ recommendation of seeking support and services suitable for you and your situation and adds

in your eyes they have.

“And remember, the best person to

care for your child is you and that in order to give your child or children

your best, you must also look after your needs too.”

DisabilitySupportGuide.com.au

Carer support Families and carers of people with disability provide everyday help and support that cannot be beaten! Roughly 2.7 million Australians look after someone with disability, mental illness, a medical condition or the elderly. Being a carer can have a huge impact on your

feelings with like-minded people and is

as being isolating at times. There are some great

can learn a lot from other people in similar

life and physical and mental wellbeing – as well support options available to assist you if and when the role of a carer becomes too much.

important in proving you are not alone. You situations, build a support network and make some new friends.

To find a registered counsellor or counselling

groups in your local area, you can use an online directory such as australiacounselling.com.au,

visit the Australian Counselling Association website on theaca.net.au or contact Carers Australia at carersaustralia.com.au.

Carer support groups

Community run carer support groups can offer a safe and understanding environment to talk about your caring role. These groups can be organised around caring for someone with

a particular disability or condition and offer the support and advice of other carers who

are or have experienced situations similar to

yours. There are also support groups available for Indigenous Australians or Culturally and

Counselling services

Professional counselling is held in individual, couple or family sessions. Some counsellors

offer their services over the phone, by email

Linguistically Diverse (CALD) carers.

Carer support groups are completely

confidential and can provide practical and emotional support and also help you to:

or through webcam. It is a great way to talk to

⃝ Discover new information

some strategies to help you cope in a private

⃝ Get involved in leisure activities and

comfortable having a one-on-one session or

Groups are free of charge and meet regularly in

someone about how you are feeling and learn and trusted environment. If you feel more

involving other family members, counselling is a good option for you.

⃝ Attend education or training workshops relaxing outings.

community spaces.

Therapeutic counselling groups are specifically designed to provide carers with emotional support, the opportunity to connect with

other carers and share experiences, as well as practical strategies to help you in your carer

role. These groups meet regularly and promote

an understanding and supportive environment. Attending a counselling or therapy group is a good way to share your experiences and 84

DPS Guide to Disability Support Queensland 2019

There are a number of

support options available

to assist you if the role of a carer becomes too much

Respite care may be available to you if you need to take a break from your caring role

Respite care Sometimes you need to take a break from your carer role to refresh, attend appointments

or need someone to take over when you are unable to care due to illness or time away.

Commonwealth Respite and Carelink Centres (CRCCs) can help with access to information

and other supports appropriate to your needs, while also providing options for short-term

and emergency respite. Regular respite can

help reduce your need for emergency respite,

and if required, CRCCs can help organise a plan for this.

Information on local carer support, disability and community services from CRCCs are

free and confidential. To find out more call

your nearest CRCCs on 1800 052 222 during

business hours or 1800 059 059 for emergency respite support.

Support lines There are a number of support lines and

websites to assist carers just like you in looking after someone with disability. Many support lines offer free or subsidised counselling. Some helpful support lines include: ⃝ Carer Gateway – 1800 422 737 – a resource to help connect you to local support services and other carers in a similar

situation, and provide advice on a range of topics such as health and wellbeing,

⃝ Carers Australia – 1800 242 636 – runs

support programs including short-term counselling for carers with qualified counsellors

⃝ Relationships Australia – 1300 364 277 – offers a range of services, such as

counselling and mediation, by phone, online and face-to-face

⃝ Lifeline – 13 11 14 – offers 24/7 crisis support and phone counselling

Financial support You may be eligible for income support

through Carer Payment or Carer Allowance

from Centrelink and the Department of Human Services if you and the person you are caring for meets the requirements. Call 13 27 17

Monday to Friday 8am – 5pm or check online at humanservices.gov.au to see if you are eligible for financial support as a carer.

Being a carer of someone with disability can

take its toll on your physical and mental health.

Your role is important but it’s equally important to look after your own health and wellbeing. Try to take some time out for yourself to see a movie, do some exercise or socialise with friends. Remember to keep an open line of

communication between those around you

and speak to a trusted family member or friend if your carer role is starting to impact on your health and wellbeing.

financial and legal considerations

DisabilitySupportGuide.com.au

Diversity and disability Australia is an incredibly diverse country, home to over 24.7 million people of various backgrounds, religions, cultures and sexuality. Over 4.2 million Australians live with disability and face barriers to support services based on their cultural diversity. Cultural and linguistic diversity Culture and language barriers can make it

You can contact NEDA at neda.org.au or by calling 02 6262 6867 or 0407 878 933.

difficult to reach your full potential. People

The Federation of Ethnic Communities’ Councils

may face a lack of information, isolation and

CALD backgrounds all around the country.

with disability from multicultural backgrounds difficulty connecting with support services.

If you are Culturally and Linguistically Diverse (CALD) a number of organisations offer

disability support and advocacy services.

Services range from connecting you to and

offering relevant support, advocating for CALD services and organising suitable bilingual

of Australia (FECCA) represents Australians from FECCA works with CALD people with disability to make sure they have access to facilities

and education opportunities. It also has a

Disability Advisory Committee, where disability advocates across each State and Territory share their knowledge and support. FECCA can be contacted on 02 6282 5755.

carers or interpreters to providing culturally

National Disability Insurance Scheme (NDIS)

organisations make sure you feel included

linguistically diverse background may need the

and linguistically appropriate resources. These within your community and support you to achieve your goals.

The National Ethnic Disability Alliance (NEDA)

advocates for the rights of people with disability

participants who are from a culturally or

help of translators or interpreters to access the

support services highlighted in their NDIS plan. These services are available to participants and

their parents or carers who don’t speak English.

and their families from a CALD and Non-English

Your Local Area Coordinator (LAC) or Support

funded by the Department of Social Services

Translation and Interpreter Services (TIS

speaking background (NESB). The NEDA is

and is also the founding member of Disabled People’s Organisations Australia (DPOA).

Coordinator can help you access National National). They can also help during your

planning meeting, organise language supports, translation and link you to opportunities to learn English.

Queensland CALD support The Queensland Government has made a

range of information available to download

specifically relating to organisational planning, capacity, engagement and participation of CALD people with disability and the NDIS.

Topics include information about disability

parking permits, taxi subsidies and community care programs as well as how to find respite,

deal with abuse and neglect or find support for school leavers.

Visit the Department of Communities,

Disability Services and Seniors website at communities.qld.gov.au or call 13 36 77. 86

DPS Guide to Disability Support Queensland 2019

Religious and spiritual diversity Religion and spirituality can play a major role in our lives. If you have a disability you may

want to receive support provided by service

organisations and staff who share your beliefs and values. For example, you may require

your meals to be prepared a certain way or

you might celebrate certain religious holidays. If your support worker or provider shares

QLife is a free telephone and online chat

support service providing anonymous support and referral for people wanting to talk about a

range of issues such as their sexuality, identity, gender, bodies, feelings and relationships.

QLifeâ&#x20AC;&#x2122;s services are suited to LGBTIQ people, their

families and friends and health professionals. You can contact them on 1800 184 527 or

through their online webchat at qlife.org.au

the same views as you, you will likely build a good relationship.

Speak to your Local Area Coordinator (LAC) or plan manager about disability support

providers in your local area who will respect and cater to your religious and spiritual preferences. Your local church or place of worship may also be able to suggest other support services that align with your beliefs.

Gender and sexual diversity Among lesbian, gay and bisexual adults, 30% of men and 36% of women also identify as having a disability. LGBTIQ (Lesbian, Gay, Bisexual,

Transgender, Intersex and Questioning) people with disability are often excluded from both

the LGBTIQ and disability communities. This is

made particularly difficult as society sometimes doesnâ&#x20AC;&#x2122;t portray people with disability as sexual beings who want intimate relationships and

partners. It is important to remember people

with disability are more than capable of having intimate relationships and desires.

The National LGBTI Health Alliance was formed in 2007 to provide health-related programs,

services and research focused on LGBTI people and other sexuality, gender and bodily diverse people and communities. You can contact the National LGBTI Health Alliance by calling

02 8568 1123 or visiting lgbtihealth.org.au

You may want to receive support provided by

organisations or staff

who share your beliefs and values

Queensland LGBTIQ supports QSpace is a social support group for young people aged 12-17. It is an opportunity for

young people to come together and socialise,

as well as explore various issues that they face in their everyday lives. Specific programs, as well as casual activities, are offered.

QSpace also offers QPlus which is a social support group for young people aged

18-25. QPlus is a gathering of gender diverse, sexually and romantically diverse, intersex

and questioning young people and includes social events, skill sharing, and community

exploration. You can contact QSpace on their

website qspace.net.au, by calling 0437 013 710 or email r.rive@wmq.org.au

Diverse Voices is a not-for-profit organisation, working in collaboration with QLife and the

National LGBTI Health Alliance with a focus on

the wellbeing of the diverse voices that make up

DisabilitySupportGuide.com.au

There are a range

support

services helping LGBTIQ

people with disability

to connect and share

experiences

our communities. Diverse Voices offers a peer to

through a partnership with the LGBTI Health

on 1800 184 527 or diversevoices.org.au

Agency (NDIA). The Strategy is set to launch

peer telephone and internet counselling service Open Doors Youth Service is Queenslandâ&#x20AC;&#x2122;s leading youth homelessness and support

service. They support high risk and at-risk young people with diverse genders, sex, sexualities

and bodies in developmentally and culturally

appropriate ways. Open Doors helps enhance

connections to family, culture and community through individual, group-based and family

support. You can contact them on 07 3257 7660. The Queensland AIDS Council is a not-for-

profit organisation offering support services,

information and counselling for gender-diverse people. You can contact the Council at quac.org.au or by calling 07 3017 1777.

Out Together Project People with disability often face barriers in

participating in their community and this is even more so for LGBTIQ people. A project designed by not-for-profit mental health and disability support organisation, Wellways Australia, is

helping LGBTIQ people with disability connect and share experiences.

Out Together was designed to meet the needs of LGBTIQ NDIS participants by providing a LGBTIQ workforce who can draw on lived

experience of both mental health and sexuality or sexual identity. Ultimately, Out Together

helps support NDIS participants who identify as LGBTIQ in accessing and benefiting from the NDIS.

The project includes a range of online materials, videos and links to helpful services and

information. This toolkit is used in a training

package for new support workers, with three

hours of online training and six hours of face-

to-face training. For more information on Out Together visit wellways.org/out-together

National LGBTIQ Disability Strategy A National LGBTIQ Disability Strategy is currently being designed to ensure LGBTIQ people and

their communities can access and benefit from the NDIS. The strategy is being developed 88

DPS Guide to Disability Support Queensland 2019

Alliance and the National Disability Insurance in 2019.

Rainbow Tick Accreditation Finding organisations that understand and

support your gender and sexual diversity can be difficult. The Rainbow Tick Accreditation Program is a world first system supporting

organisations in understanding and delivering

LGBTI inclusive services, by providing a national recognition to those that meet the standards. It was developed by Gay and Lesbian Health Victoria (GLHV) in consultation with Quality Innovation Performance (QIP). To obtain a

Rainbow Tick, organisations must demonstrate they focus on workforce development, consumer participation, organisational

capability, disclosure and documentation,

culturally safe and acceptable services and being welcoming and accessible.

You can find Rainbow Tick accredited

organisations at qip.com.au/standards/ rainbow-tick-standards

Therapists & Specialists

DisabilitySupportGuide.com.au

88D

89D

DPS Guide to Disability Support Queensland 2019

Living with a disability can be challenging but there are a wide range of therapies and supports available to help make life easier for you. By having access to therapy or specialised support sessions you may be able to maintain or regain independence, manage behaviours or look after your mental wellbeing. For instance, you may need the services of a physiotherapist to help with

movement, a speech therapist to help with communication or swallowing issues or a nutritionist to advise you on your diet. Occupational therapists can give

recommendations for equipment specific to your needs and other specialists can assist with teaching you life skills or help with self expression.

Therapists & Specialists

About Therapists & Specialists

The best therapy or support depends on your disability, what your needs are and what challenges you’re looking to overcome.

Case Study

Behaviour therapy is a therapy

designed to support people in

developing their capacity building

skills, regaining or maintaining

independence and bringing lasting

behaviour change when responding

to daily life events. It can benefit

people with mental health problems,

autism spectrum disorder, intellectual

disability and anxiety disorders such

as obsessive-compulsive disorder

(OCD) or post-traumatic stress

disorder (PTSD).

Tanya Curtis, from Behaviour

Specialist Centre Fabic, says all

unwanted behaviour happens as a

result of anxiety and Fabic’s Body

Life Skills program and Functional

Behaviour Assessment are helping

people understand and change

this behaviour.

For example the 10 year old girl with

autism, epilepsy and intellectual

disability who presented to Fabic

to help manage her high intensity

verbally and physically aggressive

meltdowns, daily, sometimes multiple

times per day. When her parents

and teachers were supported in

implementing the Body Life Skills

program in her home and school,

the meltdowns reduced significantly

in a few weeks. Within two months,

her parents were reporting whole

weeks without meltdowns. She now

attends frequent sessions where she

is increasing her social and life skills

and overall, her quality of life is going

from strength-to-strength.

Or the 35 year old man with an

intellectual disability who presented

to Fabic with extreme anxiety, daily

withdrawal and intermittent extreme

self-harming behaviours. He lived in

24 hour supported accommodation

and attended a supported day

program. A Functional Behaviour

Assessment helped understand the

reason for his anxiety, withdrawal

and self-harm behaviours. After the

assessment all staff from his home

and day placement were offered

short-term and ongoing training to

help support them in becoming his

‘life skill developer’ and not merely

his carer. A few weeks after the staff

training, his ‘life skill developers’

were reporting significant changes

including increased participation

in both the home and day

program, overall content, settled

disposition and increased laughter

and joy, alongside reduced self-

harming behaviours.

*Case study provided by Fabic

DisabilitySupportGuide.com.au

If you are caring for a loved one with a disability, you or other members of your

family may also be entitled to receive support to help you in your caring role. This may be something general such as learning first aid skills, or it could be more

specialised to the needs of the person with disability; for example, learning sign language or how to manage behaviours associated with autism.

On the following pages we explain what different therapists and specialists do and how they can help you. The Therapists & Specialists Directory starting on page 95 lists providers who deliver services in Queensland.

Therapists & Specialists

Behavioural support Behavioural support, or therapy, is used to treat a range of health conditions and

disabilities. The therapy focuses on changing current, unhealthy or self-destructive behavioural problems or teaching you what is appropriate, socially acceptable

behaviour. To do this, the behavioural therapist will try to understand why you are behaving this way and will develop strategies to support you.

This therapy can be used to treat depression, anxiety, anger issues and panic

disorders. Conditions such as autism, ADD/ADHD and psychosocial disorders like PTSD, bipolar and OCD can also benefit from behavioural therapy. There are four types of behavioural therapy: 1. Cognitive behavioural therapy focuses on how thoughts and beliefs can influence your actions and moods and how to change this.

2. Cognitive behavioural play therapy is commonly used with children to gain insight into what a child is uncomfortable expressing or unable to express.

3. System desensitisation is used to treat phobias where people are taught to replace a fear response with a relaxation response.

4. Aversion therapy is often used to treat substance abuse by teaching

people to associate a stimulus that they find desirable, with an extremely unpleasant stimulus.

Behavioural therapy is considered extremely effective, with about 75% of people undergoing cognitive behavioural therapy experiencing some benefits from the treatment.

Turn to the Therapists & Specialists Directory on page 95 to find providers who offer behavioural support.

Dietitians/Nutritionists Seeking advice from a dietitian or nutritionist can benefit the general health

and nutritional wellbeing of people with disability. A qualified nutritionist can

provide a range of evidence-based nutrition services, including advice on food

and nutrition and how it impacts on health. A dietitian can additionally provide individual and group dietary counselling, medical nutrition therapy and food service management.

A dietitian or nutritionist may provide recommendations to help you maintain a healthy weight or manage your condition through a healthy diet. If you are

wheelchair bound, a nutrition plan may play an important role in managing your condition, especially if you require a specialised diet.

A dietitian may also work alongside a speech therapist to help you overcome swallowing difficulties or food phobias.

You can find a dietitian or nutritionist near you in the Therapists & Specialists Directory starting on page 95. 90

DPS Guide to Disability Support Queensland 2019

Therapists & Specialists

Early intervention

The social, emotional and physical development of your child will affect how they mature and how their abilities develop in later life. If your child has a

developmental delay or disability, it is important they receive quality support to

develop skills to participate in daily activities and enable them to be the best they can be in adult life.

Under the National Disability Insurance Scheme (NDIS), children under the age

of seven years old can access early childhood intervention supports to maximise their development.

There are also supports available if you are the parent, carer or family member of

a child with developmental delay or a disability to help you in your daily life with a child or sibling with a disability.

You can read more about early intervention under the NDIS on page 45 and find providers in the Therapists & Specialists Directory starting on page 95.

Professionals

Specially trained medical and therapeutic professionals can assist in lots of

different ways to help manage your disability and improve your life. They can

provide services to help you communicate or gain strength to move, they may

help with pain management or overcoming psychological issues associated with your disability.

The techniques they use also vary. Some therapies are physical and can

involve water or use specialist equipment like balance equipment or play

therapy equipment such as swings. Other therapies such as speech therapy or occupational therapy may use games or toys.

A lot of specialists practice from a hospital or clinic, however, some specialists can come to your home to provide their services. Certain therapies may be offered in the community as well. For example, some therapists such as speech and

occupational therapists can visit your child at their school for regular sessions which minimises the impact of missed classes.

Creating a lifetime of opportunities for children with autism At AEIOU Foundation, children with autism aged 2 to 6 receive specialist therapy and care to develop independence and life skills that help them lead their best lives possible. As a registered provider with the NDIS, we also support families to access the community, through regular workshops and individual planning sessions.

Find a centre near you, by visiting www.aeiou.org.au or calling 1300 273 435

DisabilitySupportGuide.com.au

Occupational therapists Occupational therapists (OTs) help people of all ages gain or regain their confidence and independence in everyday life.

They can assist you in making everyday activities easier, such as self-care, home

maintenance, driving, shopping, mobility, education, social participation, leisure and play, employment and volunteer activities.

OTs may recommend technological and environmental modifications such as aids

Therapists & Specialists

and equipment, vehicle modifications and home modifications, as well as make suggestions for respite care.

OTs play an important role in the disability sector, as they often help in injury

rehabilitation, progressive conditions and disabilities that affect a personâ&#x20AC;&#x2122;s role in daily life.

They can help people with brain or spinal injuries relearn activities or determine

new ways of accomplishing them. They can also help children with autism regulate their behaviour, help develop low muscle tone, improve concentration for learning and help children become aware of their bodies and spatial awareness.

To find an occupational therapist near you, look on pages 95-110 of the Therapists & Specialists Directory.

Paediatricians Paediatricians are doctors who specifically look after the health of children,

including physical, behaviour and mental health issues. They diagnose and treat childhood illness, infections and disease.

Up to the age of five, a paediatrician will see your child to complete physical

examinations, give your child vaccinations, ensure they meet growth, behaviour and skill milestones, provide information, answer your questions and refer to specialists if required.

Paediatricians can closely monitor your childâ&#x20AC;&#x2122;s development and diagnose

learning difficulties, ADHD, auditory or sensory processing disorders, spina bifida, cerebral palsy, autism and Down syndrome, among a whole host of other health

conditions. As they see only children, they have a lot of experience in recognising and treating childhood health issues.

If your child was born premature or has a health condition that requires close

monitoring, a paediatrician offers specialised care. However, if your child requires the help of an occupational therapist, speech therapist or audiologist, they will organise referrals and oversee treatment with their help.

If you are concerned about your child and you have a trusted paediatrician, they should be your first port-of-call.

A list of paediatricians can be found within the Therapists & Specialists Directory starting on page 95.

Physiotherapists Physiotherapists work closely with their patients to help them feel better across

a number of ailments. They assess, diagnose, treat and prevent a range of health conditions through massage, stretching and exercises.

If your child has a developmental delay, a physiotherapist can help with movement 92

DPS Guide to Disability Support Queensland 2019

and coordination. They can create treatment programmes to help people with conditions such as muscular dystrophy or a person recovering from stroke,

maintain muscle strength, increase flexibility and prevent stiffening of joints. Physiotherapists can assist with movement, coordination and balance in people

with stroke, multiple sclerosis, Parkinsonâ&#x20AC;&#x2122;s disease, cerebral palsy and spina bifida. They also work in injury prevention, acute care, chronic disease management, occupational health, rehabilitation and maintenance of functional mobility.

Physiotherapists specialising in people with disability are featured in the

Psychologists Psychologists help people learn to cope more effectively with life and mental health issues. Some people see a psychologist to work through long-term

problems, such as depression, anger or anxiety or short-term problems like grief or feeling overwhelmed.

Psychologists can help people cope with stress, overcome addictions and manage chronic illness which may affect their mental or physical health. To help with these

health problems psychologists use evidence-based treatments tailored to best suit the patientâ&#x20AC;&#x2122;s problem, characteristics and preferences.

Common types of therapy used by psychologists include cognitive, behavioural or a combination of the two, interpersonal, humanistic or psychodynamic. Therapy, coupled with medication can prove more effective for some health conditions.

Psychologists play a pivotal role in treating people with psychosocial disorders, such as depression, bipolar, ADHD, PTSD and anxiety by helping them talk through, unearth and overcome their feelings.

Youâ&#x20AC;&#x2122;ll find psychologists practicing in Queensland listed on pages 95-110.

Speech therapists Speech therapists work on smoothing out communication and swallowing difficulties in both children and adults.

Speech therapists can assist with speech, language, communication and fluency

problems. They also help with augmentative or alternative communication where people who have trouble speaking learn to communicate in other ways.

Someone diagnosed with sensory processing disorder or auditory processing

Therapists & Specialists

directory starting on page 95.

disorder may benefit from the support of a speech therapist as they can help with understanding language, reading, writing as well as developing social skills. They can also help children with a developmental delay and learning difficulties in reaching milestones.

Additionally to this, speech therapists can help with communication problems

associated with stroke, brain injuries, intellectual disability, cerebral palsy, hearing impairment and dementia.

People with Down syndrome sometimes find it difficult to speak clearly and may see a speech therapist to work on articulation.

Speech therapists often work alongside other professionals such as occupational therapists, physiotherapists, dietitians, audiologists, psychologists, doctors and teachers.

Turn to page 95 to find speech therapists in your area. DisabilitySupportGuide.com.au

Therapeutic supports Therapeutic supports are products, aids and treatments that can help you gain valuable skills and improve your independence. These supports can assist in

areas such as language and communication, personal care, mobility, movement, interpersonal interactions, behaviour and other skills that support a personâ&#x20AC;&#x2122;s function, development and wellbeing.

Therapeutic supports are offered by a team of health professionals including

occupational therapists, physiotherapists, speech therapists and psychologists,

Therapists & Specialists

among others.

For example, physiotherapists may prescribe serial casting, splinting, stretches

and an exercise program for babies with spina bifida. For someone with sensory sensitivities, an occupational therapist may suggest using a weighted blanket or sensory toys to help stimulate one or more of the five senses.

The therapeutic supports required to help you can vary and may be funded within your National Disability Insurance Scheme (NDIS) plan.

If you need therapeutic supports turn to page 95 to find supports near you.

Training/workshop There is a broad range of training and workshop opportunities that are aimed

specifically at the person living with disability or to help parents and carers to gain knowledge, understanding or skills to support them in their caring role.

If you are living with a disability, there are workshops that can teach you daily

skills or life skills to help with confidence and self esteem and see you live a more independent life.

There are workshops to teach you how to handle money and budget, how to use

public transport, how to make friends or you can get training to help you develop specific skills so it may be easier to find a job.

Training opportunities for family or carers can be general like first aid training, or it might be more specific to help you understand your loved ones disability or condition further and help you give the appropriate support.

For instance, if the person you are caring for has a visual impairment, you may

want to learn how to be more aware of their needs and challenges or if your child is on the autism spectrum, a sibling workshop can help support brothers and

sisters and give them an understanding of what life is like for their sibling living with autism.

As well as giving practical advice and making suggestions for your caring role,

training sessions and workshops are also a great opportunity for you to meet other carers where you can discuss and share experiences of your caring role.

DPS Guide to Disability Support Queensland 2019

Age Groups

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DisabilitySupportGuide.com.au

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they will be listed in each of the applicable regions. They’ll be listed under

• • • • • • Services • • • • • • • • • • • •

Location Phone Providers servicing all of QLD These providers have confirmed with DPS that the information that is displayed NSW ABC Supports Capitol 0123 456 789 is correct. ABusiness Riverside 12 3456 7890 Providers are listed by service region. See the map on the next page for the XYZ City Centre 23 4567 8901 boundaries of each service region. If a provider services one or multiple regions,

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iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Beh I T Y avio Diet ural Su itia ppo Earl n/Nutri rt y In tion te is

NSW

Reg

Provider Name Location Phone Providers servicing all of QLD ABC Supports Capitol 0123 456 789 ABusiness Riverside 12 3456 7890 XYZ City Centre 23 4567 8901

DSG Web ID

Therapists & Specialists Directory listings

NSW

Reg iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Beh I T Y avio Diet ural Su itia ppo Earl n/Nutri rt y In tion Occ tervent ist upa ion t Pae ional T diat hera pist Phy rician siot h e r a Psyc hol pist Spe ogist ech The Therap rape ist Oth utic Su er ppo rts Sup por t de Sup l por ivered t 0 - 4 delive at hom red e yea in p 5 - 1 rs ract 2 ye ice 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fied Adv Pagertisem e ent

NSW

How to read the Therapists & Specialists Directory

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Queensland regions To help you find providers that offer services near you, we have sorted the directory tables on the following pages into a number of regions.

Providers that have indicated they look after all of Queensland or those that did not specify a region with DPS are

listed under â&#x20AC;&#x2DC;Providers servicing all of QLDâ&#x20AC;&#x2122;. If a provider services one or multiple regions but not all, they will be listed in each of the applicable regions.

You can use the map below to work out which region covers the area you live in.

DPS Guide to Disability Support Queensland 2019

Provider Name Location Phone Providers servicing all of QLD Acacia Medical 02 6771 4655 Access Innovation Media 02 8870 7700 Advanced Bionics Australia 02 8858 1600 Aquajoy Bathlift 0404 494 774 Asperger Services Australia Virginia 07 3865 2911 Australian Tomatis Method 1800 677 010 Avant Innovations 02 8315 2834 BedGuard 1300 880 875 Bespoke Lifestyles Paddington 07 3368 1010 Bloom Hearing Specialists 1800 554 968 Brightsky Australia 1300 886 601 Care 4 U Brisbane 0411 538 319 Centre for Positive Behaviour Support Coolangatta 0427 295 558 CHS Healthcare 1300 789 420 Clarity Online Counselling Clayfield 07 3262 9320 CPL Fortitude Valley 1800 275 753 Dr Kathryn Bain 0412 751 741 Envigor Home Care Brendale 1300 368 446 Epilepsy Action Australia 1300 374 537 Eyes and Independence Burpengary East 0409 977 808 Fabic Carrara 07 5530 5099 Freedom Motors Australia 02 9673 4033 Geoffrey Ellery 0498 662 858 Get Better Physiotherapy Centre Browns Plains 07 3800 3417 Guide Dogs for the Blind Bald Hills 07 3500 9060 Gwen Liddle Samford 07 3289 1271 HCA Home 1300 422 634 HCA Home 1300 422 634 Health & Community Solutions Marcoola 0438 636 041 Healthy Minds The Gap 07 3300 4374 Heart Mind Focusing - Counselling & Psychotherapy Mundingburra 0439 810 160 Holistic Lifestyle Services Beenleigh 0412 558 436 Home Care Nurses Australia 07 5463 6808 Hypno-Link 08 7122 3232 Karli Health Centre 0414 856 409 Kiddies Eye Care 03 9448 8933 Leading Edge Prosthetics Murarrie 07 3890 7788 Leisure Options 1300 363 713 Life Without Barriers 02 4033 4500 LifeTec Australia Newmarket 1300 543 383 Link Assistive 08 8330 4102 Lively Eaters Feeding Services 08 7226 6395 Mable 1300 736 573 Mark Barber 0481 571 751 Me Well 1800 258 258

R eg

Therapists & Specialists Queensland

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC B eh I T Y avio Diet ural Su itia ppo Earl n/Nutri rt y In tion Occ tervent ist upa ion t Pae ional T diat hera pist Phy rician siot h e Psyc rapis t hol Spe ogist ech The Therap rape ist Oth utic Su er ppo rts Sup por t Sup delive por t de red at h 0-4 li o yea vered in me prac 5 - 1 rs tice 2 ye 13 - ars 17 18 - years 64 65+ years yea Veri rs fied Adv Pagertisem e ent

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IFC

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ü ü ü ü ü ü

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130

IFC Inside Front Cover

Visit DisabilitySupportGuide.com.au for a complete overview of providers and services registered within the State or Territory. For the most up-to-date information about providers and services listed in this Guide visit the website and enter the DSG Web ID numbers in the search field.

DisabilitySupportGuide.com.au

Therapists & Specialists Queensland

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC B eh I T Y avio Diet ural Su itia ppo Earl n/Nutri rt y In tion Occ tervent ist upa ion t Pae ional T diat hera pist Phy rician siot h Psyc erapis t hol Spe ogist ech The Therap rape ist Oth utic Su er ppo rts Sup por t Sup delive por t de red at h 0-4 li o yea vered in me prac 5 - 1 rs tice 2 ye 13 - ars 17 18 - years 64 65+ years yea Veri rs fied Adv Pagertisem e ent

Services

R eg

Provider Name Location Phone Providers servicing all of QLD (continued) National Auslan Interpreter Booking & Payment Service Chermside 1800 246 945 • • OAPL Mansfield 1300 866 275 • • Online PT 0411 792 505 • OPC Health 03 9681 9666 • Orthotic Technical Services 03 9776 9233 • Oz Trampoline Sales 1300 393 004 • • Paediatric Feeding International 0402 739 252 • Physiohealth Cairns 07 4054 7577 • PME Group 1300 131 884 • Principality Healthcare 1300 696 220 • • • Programmed Health Professionals 08 8215 8700 • • Prompt Education 0415 945 422 • • • Quantum Reading Learning Vision 1300 883 853 • • Queensland Braille Writing Annerley 07 3848 5257 • • • Association Reach & Match • • Rehability Australia Morningside 07 3161 2471 • • Reporters Ink Fortitude Valley 07 3852 2276 • • Safety and Mobility 02 9983 9520 • See-n-Speak 02 9899 9293 • • • Sensory Tools Australia 02 4578 6123 • • • Siblings Australia 0408 720 558 • Simavita (Aust) 02 8405 6300 • • • Sonic Learning 1300 135 334 • Special Needs Solutions Molendinar 07 5597 4321 • • • Spinal Cord Injuries Australia 1800 819 775 • Sue Cameron 0427 465 820 • Technical Solutions Australia 03 9737 9000 • • • The Deaf Society 02 8833 3600 • • • The INS Group 02 4254 6226 • • Therapeutic Pillow International 03 8585 6685 • • • Therapy Connect 0438 816 747 • Total Ability 1300 858 410 • • Translationz 03 9034 5299 • UnitingCare Brisbane 1300 778 081 • • • Vision Australia - Blind and Low Vision Services QLD Coorparoo 1300 847 466 • • • VOK Holistic Care Collingwood Park 07 3288 4307 • • • Windsor Walk-in Baths 1800 983 996 • Providers servicing Brisbane region Ablecare Foundation Strathpine 1300 147 583 • • • Active Eight Brisbane 0449 044 424 • • Adebayo Ojuri Mango Hill 0415 374 063 • • • Advanced Personal Care Eight Mile Plains 0466 181 483 • • • AEIOU Foundation for Children with Autism Woolloongabba 1300 273 435 • Afford Southport 1300 186 264 • • • Note: 1. 89D, 120, IBC

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ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü Note 1

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50419

IBC Inside Back Cover

DPS Guide to Disability Support Queensland 2019

Therapists & Specialists Queensland

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing Brisbane region (continued) All Ears In Hearing Rochedale South 07 3841 3764 • • Allied Health Services Australia Robina 07 5528 8617 • • • • Amata Creative Redcliffe 0402 338 277 • • Anita Trendle Psychology Caboolture 07 5432 4118 • • • Annareth Krogh - Kids Therapy Warana 0424 654 242 • • Anuha Gatton 07 5462 3272 • • • • • Applied Psychology Maroochydore 0474 220 613 • • • ARMIA (Active Refugee and Migrant Integration in Australia) Sunnybank 07 3344 1149 • • • • • ASAP Podiatry Deception Bay 07 3467 1220 • • • Attune Hearing Brisbane 07 3837 0400 • • • • Autism Matters Sunnybank Hills 07 5641 1468 • • • Bayside Hand Therapy Wynnum 07 3396 7798 • • • Behaviour Support and Training Ipswich 0416 292 171 • • • Better You Nutrition Cannon Hill 0410 647 443 • • Bloom Lifespan Therapy Services Upper Mount Gravatt 07 3343 2141 • • • • Blue Care Live Well Centre Morayfield 07 5432 6900 • • • • Blue Ribbon Physiotherapy Lutwyche 1300 574 462 • • BodyViva Rochedale South 07 3841 8015 • • Boost Therapy Red Hill 0418 357 750 • • • Bowen Hills Psychology Bowen Hills 07 3252 7114 • • Breakaway Margate Beach 07 3883 1099 • • • • • breakthru Vincent 1800 767 212 • • • • • Brisbane Prosthetics & Orthotics Moorooka 07 3392 8440 • • • Brooke Kerr Driving School 0411 419 327 • Burnie Brae Chermside 07 3624 2121 • • • • Caring Hands Home Care Slacks Creek 0403 470 949 • • • • Centenary Occupational Therapy Westlake 1300 522 082 • • • Cirrus Health 0409 626 923 • • • • Colbrow Homecare 1300 331 103 • • • Community Living Association Nundah 07 3266 5633 • • • • Complete Feet • Orthotics & Podiatry Deception Bay 07 3482 4777 • Connect Hearing 1800 693 277 • • • CoordiKids Wynnum 0415 316 239 • • • CT Healthcare Parkinson 1800 601 121 • • David Martin • Speech Language Pathologist Kenmore 07 3720 2331 • Deb Braga Psychology Ipswich 0412 346 533 • • • Deidre Pye Spring Hill 07 3839 3688 • • Disability Aged Community Care Services 07 3297 1884 • DOTS Allied Health Victoria Point 07 3114 9445 • • • Downs Pain Clinic Toowoomba 07 4638 0506 • • • • Driving Well Occupational Therapy Runcorn 0407 671 621 • • Dynamic Carers Upper Mount Gravatt 0422 107 668 • • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • • Fitness N Motion Health Centre Morayfield 07 5428 2088 • • Note: 1. 89D, 120, IBC

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44241 54501 51330 53851 44336 53858 53864 41753 44372 IBC Inside Back Cover

DisabilitySupportGuide.com.au

Therapists & Specialists Queensland

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing Brisbane region (continued) Flourish • Occupational Therapy Wynnum West 0402 424 642 • Focal Community Living North Ipswich 07 3812 2014 • • • • • Foot Faults Podiatry Upper Mount Gravatt 07 3343 9430 • • • Footpoint Podiatry Clayfield 07 3256 0455 • • • Footprints in Brisbane Fortitude Valley 07 3252 3488 • • • • • Fresh Start Professional Healthcare Gatton 0408 361 330 • • Friendly Feet Podiatry Zillmere 07 3161 7567 • • Full Life OT Wellington Point 0439 344 050 • • Gateway Therapies Murarrie 07 3398 9367 • • • • Green Apple Wellness Centre Bald Hills 07 3261 1249 • • Greg Jones & Associates • • Psychologists Gatton 07 5462 2360 • Grosskopf Consulting Springfield Central 0431 919 708 • • • • Grow on Children's Therapy Ashmore 07 5578 2000 • • Hailey Gray Podiatrist Bardon 0405 050 419 • • Health and Home Safety Group Brisbane 0422 552 976 • • • Lowood 07 3088 2323 • Healthy Lifestyles Australia • Hear and Say Centre for Deaf Children Ashgrove 07 3850 2111 • • • • Horizons OT Marcus Beach 0405 348 882 • • Hummingbird House • (Wesley Mission Queensland) Chermside 07 3621 4364 • • Ideal Connections (DSP) Leichardt 0400 283 744 • • • • • Ipswich Foot and Ankle Clinic Ipswich 07 3202 4544 • • • • Ipswich 07 3281 7611 • Ipswich Physiotherapy Centre • Ipswich Therapy Centre Ipswich 07 3812 1204 • • • Johanna Schwartz Greenbank 0439 936 901 • • John Pearcy Audiology Carina 07 3398 8862 • • • Katherine Underwood • Occupational Therapy Yeronga 0450 909 851 • Kerry Wyer Ashgrove 0416 242 835 • • Kids Play Occupational Therapy Holland Park West 07 3349 9234 • • • • • Kids Potential Toowong 0406 215 550 • • • Leading Nutrition 1300 722 712 • • • LG Speech Life's Great • Speech Pathology Underwood 0402 789 475 • Lime Occupational Therapy Toowoomba 03 5022 0955 • • • Live Well Rehab Bongaree 0400 415 890 • • Look Who's Talking Birkdale 07 3207 2127 • • • Lotus Vana Crestmead 0432 562 181 • • • • LTTS Coorpooroo 1300 994 854 • • • • • Marlene's Tai Chi • for Health & Wellness Ashgrove 0402 313 319 • Melinda Weaver • - Exercise Physiologist Samford 0419 160 520 • Micheal Maynard Glenvale 0427 145 105 • Michelle Lansley Zillmere 0418 766 477 • • • Mind Australia 1300 286 463 • • •

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100

DPS Guide to Disability Support Queensland 2019

Therapists & Specialists Queensland

Age Groups

Services

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Provider Name Location Phone Providers servicing Brisbane region (continued) Miraa House Westlake 07 3376 7966 • • • • Mitchell Neuropsychology Greenslopes 0432 453 044 • • Mobile Rehab Stafford 07 3856 5428 • • • Momentum Collective Coolangatta 1300 900 091 • • • • • Montrose Therapy & Respite Services Darra 1800 193 362 • • • • Moving Forward Podiatry Cannon Hill 0481 880 509 • • • New Life Perspectives • Consultancy Service Morayfield 0430 127 618 • • Nextt 1300 657 915 • • • • • NJ Price Algester 0422 913 690 • • One Step Two Step Wynnum West 0432 255 453 • • Open Minds Australia Woolloongabba 1300 673 664 • • • • • Ormeau Physio Ormeau 07 5547 5666 • • • • ORS Group 1800 000 677 • • Outcomes Therapy Dakabin 0466 994 500 • • • Ozcare Gulliver 1800 692 273 • • • • Ozstretch Petrie 0405 317 768 • • Pathways Health • and Research Centre West End 07 3391 6866 • Perspective • Psychology Services Upper Mount Gravatt 07 3158 8810 • Play Learn Bloom • Developmental Therapies Wynnum West 0402 222 389 • Positive Health Positive Mind Runcorn 07 3272 3473 • • • Progressive Steps Intervention Grange 07 3162 3741 • • • Promote Occupational Therapy Emerald 07 4831 4610 • • • Belmont 07 3890 7033 • Psychological Solutions QLD • • • Q Paediatrics Indooroopilly 07 3278 1008 • • Quality Lifestyle Support 07 4659 5476 • • • • RAR Therapy Ayr 1800 734 466 • • • Recover Wellbeing Currumbin Waters 0432 245 958 • • Reflex Onsite Computing Brighton 0416 136 014 • • Ritco Physiotherapy & Allied Health Teneriffe 1800 474 826 • • Robyn Ayres Belmont 0414 710 798 • • • Rothwell Physiotherapy Rothwell 07 3204 2193 • • Sandpiper Care Clayfield 07 3862 3900 • • • • School Academic Support • Services Kenmore Hills 0417 725 715 • Sensory Modulation Brisbane Wilston 0437 280 359 • • Signature Seating & Mobility Caboolture 0411 501 556 • • • • Skill Set Occupational Therapy Birkdale 07 3207 2127 • • • • Smart Solutions Rehab Group Maroochydore 1300 729 190 • • • • Speech Therapy Centre Caboolture 0423 789 799 • • Spinal Home Help Moorooka 07 3189 3414 • • • Tea-Cup Cottage Capalaba 0409 896 311 • • • • The Connection Zone Zillmere 0407 175 209 • • The Timmermans Method 0411 696 839 • • • Therapy Alliance Group Toowoomba 1300 661 945 • • • • Therapy Pro Murrumba Downs 1300 004 414 • • •

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DisabilitySupportGuide.com.au

101

Therapists & Specialists Queensland

Age Groups

Services

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Provider Name Location Phone Providers servicing Brisbane region (continued) Tools 4 Life • • Occupational Therapy Upper Mount Gravatt 0429 165 488 • Toowoomba • Music Therapy Services Clifford Gardens 0419 644 058 • Total Exercise Physiology Mitchelton 07 3172 5531 • • Tradern Australia Care and Training Brisbane 07 3181 5655 • • • • • Unique Oz Care Sunnybank Hills 0434 223 522 • • • • Vigor Physiotherapy Jimboomba 07 5546 0026 • • • Voices and Minds Moorooka 07 3108 3007 • • • • Walk With Me Physiotherapy Kenmore 0424 143 230 • • Walk Without Pain • • Podiatry Clinics Hamilton 07 3256 1006 • Wellways Australia 1300 111 400 • • • • • Wesley Mission Queensland Chermside 1800 448 448 • • • • • WhisperingPines Consultancy Ipswich 0426 972 068 • • Wynnum Podiatry Wynnum 07 3893 0655 • • • Yoga & Wellness For All Norman Park 0402 901 358 • • Youthrive • • Robina 07 5575 7122 • Integrated Therapy Services Providers servicing Central QLD region Acacia Therapy North Point 0427 820 532 • • • Active Physio Health Gladstone 07 4972 5155 • • AEIOU Foundation for Children • • Woolloongabba 1300 273 435 • with Autism Attune Hearing Brisbane 07 3837 0400 • • • • B Mee Movement With a Purpose Urraween 07 4124 2621 • • Beecon Counselling Kingaroy 0411 661 098 • • • Behaviour Support and Training Ipswich 0416 292 171 • • • BigDog Support Services Toowoomba 07 4632 9559 • • • • Bourbong Street Physiotherapy Centre Bundaberg 07 4153 6474 • • • • Brisbane Prosthetics & Orthotics Moorooka 07 3392 8440 • • • Bundaberg Occupational Therapy Bundaberg 07 4151 1222 • • • • Burnett Speech Pathology Kingaroy 0409 164 061 • • Carbal Support Services Toowoomba 07 4639 7400 • • • • CentacareCQ Rockhampton 1300 523 985 • • • • • Cirrus Health 0409 626 923 • • • • Coastal Rehab Buddina 07 5478 3719 • • • Connect Hearing 1800 693 277 • • • CQ Physio Group Rockhampton 07 4922 2722 • • Creative Holistic Services Chinchilla 0427 974 761 • • CT Healthcare Parkinson 1800 601 121 • • Daniel Sos Rockhampton 0450 181 640 • • • Darling Downs • • • Wellness Therapies Goomburra 0414 896 284 • Deb Braga Psychology Ipswich 0412 346 533 • • • Dianne McDowell North Rockhampton 0412 315 691 • • • • Downs Pain Clinic Toowoomba 07 4638 0506 • • • • Dr Sandra Henderson • & Associates Toowoomba 07 4635 3534 •

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102

DPS Guide to Disability Support Queensland 2019

Therapists & Specialists Queensland

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing Central QLD region (continued) Dynamic Prosthetics & Orthotics Nambour 07 5441 5135 • • • Elizabeth Addie Toowoomba 07 4512 6010 • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • • Enhanced Psychology Hervey Bay 07 4124 3979 • • Erin Pratt Occupational Therapist Bundaberg 07 4152 4400 • • • • Finding the Light • Counselling & Coaching Bundaberg West 0407 585 497 • Friendly Feet Podiatry Zillmere 07 3161 7567 • • Gentle Soul Mobile Foot Care Wyreema 0408 412 731 • • Granite Belt Support Services Stanthorpe 07 4681 3020 • • • • Head Start • Children's Therapy Services Rockhampton 0476 046 024 • Healthy Lifestyles Australia Lowood 07 3088 2323 • • • Hear and Say Centre Ashgrove 07 3850 2111 • • • • for Deaf Children Hervey Bay Physio & Allied Health Torquay 07 4125 3350 • • Hodgson Vale • • Speech Pathology Hodgson Vale 07 4630 9459 • Holistic Solutions • • Occupational Therapy Glenvale Horizons OT Marcus Beach 0405 348 882 • • Impact Career Counselling • & Personal Development Warwick 0405 179 479 • Jill Lyle Yandara 0432 295 516 June Henry Toowoomba 07 4639 2486 • • • Karli Rutherfoord Toowoomba 0448 260 987 • • • Kathryn McDonald Gayndah 0417 913 354 • • • Kerri Marshall East Toowoomba 07 4639 3367 • • • Life Choice Wide Bay Burnett Maryborough 07 4123 6288 • • • • • • Lime Occupational Therapy Toowoomba 03 5022 0955 • • • LiveBetter Community Services Rockhampton 1300 952 273 • • • • • Loving Arms Restoration Care 0405 382 342 • • • • LTTS Coorpooroo 1300 994 854 • • • • • Mary Cook Bundaberg 07 4150 1800 • • Matthew Edwards Podiatry Roma 07 4622 8075 • • • Maximise Movement • Exercise Physiologists Pialba 0408 266 468 • Micheal Maynard Glenvale 0427 145 105 • Michelle Garnon Yeppoon 0408 702 406 • • Mind Australia 1300 286 463 • • • Mobile Rehab Stafford 07 3856 5428 • • • • Momentum Collective Coolangatta 1300 900 091 • • • • • Montrose Therapy & Respite Services Darra 1800 193 362 • • • • Nadine Hinchliff Therapy Services Nanango 0408 369 103 • • • • Noelle Nevin Chinchilla 07 4662 7664 • • • On James' Desk Top Camp 0414 696 455 • • Open Minds Australia Woolloongabba 1300 673 664 • • • • • Ozcare Gulliver 1800 692 273 • • • • • Physioshop Boyne Island 07 4973 8883 • •

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DisabilitySupportGuide.com.au

103

Therapists & Specialists Queensland

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing Central QLD region (continued) Poetry in Motion Health Stanthorpe 0431 835 345 • • • Promote Occupational Therapy Emerald 07 4831 4610 • • • Prue Watson Occupational Therapist Frenchville 0404 461 739 • • • • Quality Lifestyle Support 07 4659 5476 • • • • RAR Therapy Ayr 1800 734 466 • • • Revise Psychology Allenstown 07 4922 2258 • • • Ritco Physiotherapy & Allied Health Teneriffe 1800 474 826 • • • Royal Institute for Deaf and Blind Children 1300 581 391 • • • • • Serendipity Psychology Bundaberg Central 0417 400 176 • • Signature Seating & Mobility Caboolture 0411 501 556 • • • • Smart Solutions Rehab Group Maroochydore 1300 729 190 • • • • • Speech Language Solutions Maryborough 0417 719 449 • • • Speech Pathology Toowoomba Rangeville 07 4635 6696 • • Yeppoon 0477 502 604 • Speech Pathology Yeppoon • Spinal Home Help Moorooka 07 3189 3414 • • • STEPS Group Australia Caloundra 07 5458 3000 • • • • Tea-Cup Cottage Capalaba 0409 896 311 • • • • TFD Services Rockhampton 07 4921 1140 • • • The Physiotherapy Centre Warwick 07 4661 5577 • • The Rockhampton • Exercise Physiology Service Rockhampton 0468 437 377 • Therapy Alliance Group Toowoomba 1300 661 945 • • • • • Murrumba Downs 1300 004 414 • Therapy Pro • • Therapy Works CQ Rockhampton 07 4922 0376 • • • Toowoomba Hand Therapy East Toowoomba 07 4638 1222 • • • Toowoomba Music Therapy • Services Clifford Gardens 0419 644 058 • Total Exercise Physiology Mitchelton 07 3172 5531 • • • Treehouse Counselling Westbrook 0413 102 273 • • Value Wellness Smithfield 0466 663 637 • • • • Vision Exercise Physiology Toowoomba 07 4638 3777 • • • Wellways Australia 1300 111 400 • • • • • Yumba Bimbi Support Services Emerald 07 4987 7933 • • • • Providers servicing Gold Coast region Ablecare Foundation Strathpine 1300 147 583 • • • • • Adebayo Ojuri Mango Hill 0415 374 063 • • • • • • Advanced Personal Care Eight Mile Plains 0466 181 483 • • • • • • Advantage Healthcare Support Nursing Agency 1800 814 778 • AEIOU Foundation • • for Children with Autism Woolloongabba 1300 273 435 • Afford Southport 1300 186 264 • • • All Ears In Hearing Rochedale South 07 3841 3764 • • Allied Health Services Australia Robina 07 5528 8617 • • • • • Amanda Heyer Speech Pathology Ashmore 07 5597 4009 • • • ARMIA (Active Refugee and Migrant Integration in Australia) Sunnybank 07 3344 1149 • • • • • Attune Hearing Brisbane 07 3837 0400 • • • •

DSG Web ID

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104

DPS Guide to Disability Support Queensland 2019

Therapists & Specialists Queensland

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing Gold Coast region (continued) Autism Matters Sunnybank Hills 07 5641 1468 • • • Begin Bright Hope Island Hope Island 0452 365 755 • • Behaviour Support and Training Ipswich 0416 292 171 • • • Bela Menso Brain and Behaviour Centre Mudgeeraba 07 5601 0104 • • • • • Bloom Lifespan Therapy Services Upper Mount Gravatt 07 3343 2141 • • • • Body Dynamics Training Varsity Lakes 0413 353 922 • • BodyViva Rochedale South 07 3841 8015 • • Boost Therapy Red Hill 0418 357 750 • • • Breakaway Margate Beach 07 3883 1099 • • • • • breakthru Vincent 1800 767 212 • • • • • Brisbane Prosthetics & Orthotics Moorooka 07 3392 8440 • • • Brith's Little Swimmers Southport 0416 218 884 • • Canefields Clubhouse Beenleigh Logan City 07 3807 0951 • • • Caring Hands Home Care Slacks Creek 0403 470 949 • • • • Central Physio & Health Surfers Paradise 07 5679 3664 • • Cirrus Health 0409 626 923 • • • • Colbrow Homecare 1300 331 103 • • • • Communicate: Speech Pathology • Burleigh Waters 0431 558 393 • Gold Coast Corio Bay Health Group 03 5275 7777 • • CT Healthcare Parkinson 1800 601 121 • • Deb Braga Psychology Ipswich 0412 346 533 • • • Disability Aged Community Care Services 07 3297 1884 • DOTS Allied Health Victoria Point 07 3114 9445 • • • • Driving Well Occupational Therapy Runcorn 0407 671 621 • • Dynamic Carers Upper Mount Gravatt 0422 107 668 • • • Emily Schulz Robina 07 5575 7281 • • Empowered Kids Occupational Therapy 07 5659 2415 • Endeavour Foundation Cannon Hill 1800 112 112 • • • • • Focal Community Living North Ipswich 07 3812 2014 • • • • • Foot Faults Podiatry Upper Mount Gravatt 07 3343 9430 • • • Fun With Words • Speech Pathology Beenleigh 07 3807 0008 • Functional Health Biggera Waters 07 5529 2777 • • Gateway Therapies Murarrie 07 3398 9367 • • • • Gold Coast Therapy Varsity Lakes 07 5593 2506 • • • Great Ideas in Nutrition Bundall 07 5536 6400 • • • • Grosskopf Consulting Springfield Central 0431 919 708 • • • • Grow on Children's Therapy Ashmore 07 5578 2000 • • Health and Home Safety Group Brisbane 0422 552 976 • • • Healthy Lifestyles Australia Lowood 07 3088 2323 • • • Hear and Say Centre for Deaf Children Ashgrove 07 3850 2111 • • • • Ideal Connections (DSP) Leichardt 0400 283 744 • • • • • Inmotion Orthotics Bundall 0439 095 772 • • • Ipswich Foot and Ankle Clinic Ipswich 07 3202 4544 • • • • Johanna Schwartz Greenbank 0439 936 901 • •

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41045 53614 44558

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DisabilitySupportGuide.com.au

105

Therapists & Specialists Queensland

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing Gold Coast region (continued) Katherine Underwood • Occupational Therapy Yeronga 0450 909 851 • Kids Potential Toowong 0406 215 550 • • • Ladybug House Mudgeeraba 03 9331 0720 • LG Speech Life's Great • Speech Pathology Underwood 0402 789 475 • Look Who's Talking Birkdale 07 3207 2127 • • • • Lotus Vana Crestmead 0432 562 181 • • • • Louise Andrews Palm Beach 0401 519 373 • • Louise Peacock Oxenford 0435 469 123 • • LTTS Coorpooroo 1300 994 854 • • • • • Micheal Maynard Glenvale 0427 145 105 • Miraa House Westlake 07 3376 7966 • • • • Mitchell Neuropsychology Greenslopes 0432 453 044 • • Mobile Exercise Physio Burleigh Waters 0432 295 031 • • Mobile Rehab Stafford 07 3856 5428 • • • • Momentum Collective Coolangatta 1300 900 091 • • • • • Montrose Therapy & Respite Services Darra 1800 193 362 • • • • MyLink Social Work • Services & Counselling Nerang 0411 633 499 • • Odyssey Private Aged Care Robina 0403 258 859 • • • One Step Two Step Wynnum West 0432 255 453 • • Open Minds Australia Woolloongabba 1300 673 664 • • • • • Ormeau Physio Ormeau 07 5547 5666 • • • • ORS Group 1800 000 677 • • Own Body Mobile • Physiotherapy and Rehabilitation 03 9696 2639 • Ozcare Gulliver 1800 692 273 • • • • • Progressive Steps Intervention Grange 07 3162 3741 • • • Quality Lifestyle Support 07 4659 5476 • • • • Reconnact Coolangatta 0406 471 742 • • • • Recover Wellbeing Currumbin Waters 0432 245 958 • • Reflex Onsite Computing Brighton 0416 136 014 • • Regan Brown Occupational Therapy Arundel 07 5574 4627 • • • Ritco Physiotherapy & Allied Health Teneriffe 1800 474 826 • • • Scenic Rim Psychology Jimboomba 0432 654 026 • • • Signature Seating & Mobility Caboolture 0411 501 556 • • • • Skill Set Occupational Therapy Birkdale 07 3207 2127 • • • • Smart Solutions Rehab Group Maroochydore 1300 729 190 • • • • • Spinal Home Help Moorooka 07 3189 3414 • • • Stephen Underwood Broadbeach Waters 07 5630 4396 • • Tamborine Health Services North Tamborine 1300 663 119 • • • • Therapy Alliance Group Toowoomba 1300 661 945 • • • • • Therapy Matters West Burleigh 07 5520 7860 • • • Tradern Australia Care and Training Brisbane 07 3181 5655 • • • • • • Unique Oz Care Sunnybank Hills 0434 223 522 • • • • • Uniquely Abled Palm Beach 0432 314 413 • • Vigor Physiotherapy Jimboomba 07 5546 0026 • • • Webster College 0401 664 456 • • • •

DSG Web ID

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106

DPS Guide to Disability Support Queensland 2019

Therapists & Specialists Queensland

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing Gold Coast region (continued) Wellways Australia 1300 111 400 • • • • • Wesley Mission Queensland Chermside 1800 448 448 • • • • • • Wynnum Podiatry Wynnum 07 3893 0655 • • • Youthrive Integrated • • Therapy Services Robina 07 5575 7122 • Providers servicing North Coast region A1 Companion Care Aitkenvale 0409 890 432 • • • Access Therapy Services Mundingburra 07 4779 1886 • • • Accident & Injury Physio Rehab Clinic Pimlico 07 4727 1400 • • Achieving Change Deeragun 0400 905 074 • • Active Nutrition Australia Pimlico 07 4725 3044 • • • Active Physiotherapy Mackay Mackay 07 4953 3557 • • AEIOU Foundation • • for Children with Autism Woolloongabba 1300 273 435 • Alliance Community Mackay 1300 769 155 • • • • Alpha Nursing & Care Services Mackay 0429 326 076 • • • • APR Disability Services Kirwan 0439 908 494 • • • • • Attune Hearing Brisbane 07 3837 0400 • • • • Bela Menso Brain and Behaviour Centre Mudgeeraba 07 5601 0104 • • • • • BFiTT Allied Health & Personal Training West End 07 4420 2330 • • • • breakthru Vincent 1800 767 212 • • • • • Brisbane Prosthetics & Orthotics Moorooka 07 3392 8440 • • • Cathy Jeffries Speech Pathologist Rural View 0438 185 472 • • CentacareCQ Rockhampton 1300 523 985 • • • • • Chris Harrison Counselling Beaconsfield 0431 298 192 • • • Coastal Kids Speech Pathology West End 0427 922 378 • • Cootharinga Society of North Queensland Currajong 07 4759 2000 • • • • CT Healthcare Parkinson 1800 601 121 • • Dean Anderson North Mackay 0423 458 438 • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • • Entire Wellbeing Bluewater 0408 395 850 • • • Freedom Hope Australia North Mackay 0423 283 083 • • Health and Hearts Exercise • Physiology Clinic Mackay 07 4957 7997 • Health Studio Hyde Park 07 4771 3083 • • Hear and Say Centre for Deaf Children Ashgrove 07 3850 2111 • • • • Imogen Rogers Townsville 0439 635 351 • • Ingham Plaza Pharmacy Ingham 07 4776 2733 • • • • Judy Satish Podiatry Townsville 07 4721 1822 • • Julie Saunders Mackay 0437 158 683 • • • Justine McAllister Psychologist Bowen 0474 475 393 • • • • • LiveBetter Community Services Rockhampton 1300 952 273 • • • • • LTTS Coorpooroo 1300 994 854 • • • • • Luke Doyle, Psychologist Currajong 07 4725 3866 • •

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118

OBC Outside Back Cover

DisabilitySupportGuide.com.au

107

Therapists & Specialists Queensland

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing North Coast region (continued) Mackay & District Spinal Injuries Association West Mackay 07 4957 2180 • • • • Mind Australia 1300 286 463 • • • Mind Matters NQ Mundingburra 0484 531 321 • • • Minding Family Townsville Kirwan 07 4723 8221 • • • Mobile Rehab Stafford 07 3856 5428 • • • • Montrose Therapy & Respite Services Darra 1800 193 362 • • • • Move and Play • • Paediatric Therapy North Mackay 0420 307 385 • Music Therapy Mackay Mackay 0418 151 484 • • North and West Remote Health Currajong 07 4781 9300 • • • • • Open Minds Australia Woolloongabba 1300 673 664 • • • • • Optimal Therapy Services Mackay 0439 764 377 • • Ingham 07 4423 7662 • • • • • Optimise Health and Wellness Ozcare Gulliver 1800 692 273 • • • • • Paediatricks Railway Estate 0418 437 274 • • • • • Physio Plus Whitsunday Cannonvale 07 4946 4922 • • • • Potential Self Mysterton 07 4772 6222 • • • Psylution Worx Currajong 07 4728 4288 • • • • • • RAR Therapy Ayr 1800 734 466 • • • Rosalind Nelson Hermit Park 0419 679 308 • • Say It Your Way Speech Pathology Townsville 0409 592 976 • • • Spinal Home Help Moorooka 07 3189 3414 • • • Aitkenvale 07 4775 1323 • • • • SSS Prosthetics & Orthotics Tai Chi for Busy People Townsville 0412 576 507 • • TalkHQ Speech Pathology Hermit Park 07 4755 0225 • • • • TFM Townsville Fitness Massage Kirwan 0414 064 479 • • • • The Physio Movement Townsville 07 4740 4516 • • Therapy Pro Murrumba Downs 1300 004 414 • • • Townsville Independence Program • • for Active Community Living Aitkenvale 07 4725 1070 • • Uplift Mobile Physiotherapy Bohle Plains 0431 119 553 • • URT - Ultimate Results Training Cranbrook 0498 692 676 • • Value Wellness Smithfield 0466 663 637 • • • • Wellways Australia 1300 111 400 • • • • • Young Allied Health Aitkenvale 0408 166 506 • • • Providers servicing Outback region Access Therapy Services Mundingburra 07 4779 1886 • • • Cootharinga Society of North Queensland Currajong 07 4759 2000 • • • • Healthy Lifestyles Australia Lowood 07 3088 2323 • • • LiveBetter Community Services Rockhampton 1300 952 273 • • • • • LTTS Coorpooroo 1300 994 854 • • • • • Matthew Edwards Podiatry Roma 07 4622 8075 • • • North and West Remote Health Currajong 07 4781 9300 • • • • • SSS Prosthetics & Orthotics Aitkenvale 07 4775 1323 • • • • Total Physio Isa Mount Isa 07 4749 0677 • • Value Wellness Smithfield 0466 663 637 • • • •

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108

DPS Guide to Disability Support Queensland 2019

Therapists & Specialists Queensland

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing Sunshine Coast region Ablecare Foundation Strathpine 1300 147 583 • • • • Absolute Potential • Health & Performance Mons 0422 353 780 • Adebayo Ojuri Mango Hill 0415 374 063 • • • • Advanced Personal Care Eight Mile Plains 0466 181 483 • • • • AEIOU Foundation • for Children with Autism Woolloongabba 1300 273 435 • Afford Southport 1300 186 264 • • • Annareth Krogh - Kids Therapy Warana 0424 654 242 • • Applied Psychology Maroochydore 0474 220 613 • • ARMIA (Active Refugee and Migrant Integration in Australia) Sunnybank 07 3344 1149 • • • • Attune Hearing Brisbane 07 3837 0400 • • • • Blue Care Live Well Centre Morayfield 07 5432 6900 • • • • Blue Ribbon Physiotherapy Lutwyche 1300 574 462 • • Cirrus Health 0409 626 923 • • • • Coastal Rehab Buddina 07 5478 3719 • • • Colbrow Homecare 1300 331 103 • • • Connect Hearing 1800 693 277 • • • CT Healthcare Parkinson 1800 601 121 • • Deb Braga Psychology Ipswich 0412 346 533 • • Donna Mills Occupational Therapy Services Caloundra 0417 037 703 • • • • Dynamic Prosthetics & Orthotics Nambour 07 5441 5135 • • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • Health and Rehab 1 Woombye 0412 292 982 • • Hear and Say Centre Ashgrove 07 3850 2111 • • • • for Deaf Children Horizons OT Marcus Beach 0405 348 882 • • Janiata Malone Gympie 0474 471 479 • • • Johanna Schwartz Greenbank 0439 936 901 • • Kaizen Exercise Physiologists Cotton Tree 07 5479 3411 • • Lavender House Respite Care Golden Beach 0409 879 669 • • Live Well Rehab Bongaree 0400 415 890 • • Living in Rhythm Solutions 0407 067 431 • • LTTS Coorpooroo 1300 994 854 • • • • Micheal Maynard Glenvale 0427 145 105 • Mobile Rehab Stafford 07 3856 5428 • • • Momentum Collective Coolangatta 1300 900 091 • • • • Montrose Therapy & Respite Services Darra 1800 193 362 • • • • Noosa Psychology Clinic Noosa Heads 0408 755 419 • • Open Minds Australia Woolloongabba 1300 673 664 • • • • ORS Group 1800 000 677 • • Ozcare Gulliver 1800 692 273 • • • • Paediatric Physiotherapy Wurtulla 07 5493 3429 • • • Progressive Steps Intervention Grange 07 3162 3741 • • Ritco Physiotherapy & Allied Health Teneriffe 1800 474 826 • • Signature Seating & Mobility Caboolture 0411 501 556 • • • • Note: 1. 89D, 120, IBC

• • • • • •

• • • • • • • • • •

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IBC Inside Back Cover

DisabilitySupportGuide.com.au

109

Therapists & Specialists Queensland

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing Sunshine Coast region (continued) Smart Solutions Rehab Group Maroochydore 1300 729 190 • • • • • Speech Therapy Centre Caboolture 0423 789 799 • • Spinal Home Help Moorooka 07 3189 3414 • • • STEPS Group Australia Caloundra 07 5458 3000 • • • • Sunshine Butterflies Cooroibah 07 5470 2830 • • • • • • Susan Kirkpatrick-Laird Gympie 0439 338 449 • • Therapy Alliance Group Toowoomba 1300 661 945 • • • • • • Wellways Australia 1300 111 400 • • • • • • Worx Health & Fitness Maroochydore 07 5475 4030 • • Providers servicing Tropical North region AG Physio Manunda 07 4041 7717 • • Aspire Golf Redlynch 0435 533 724 • • Blue Ribbon Physiotherapy Lutwyche 1300 574 462 • • breakthru Vincent 1800 767 212 • • • • • Bronwyn Tanner Occupational Therapist Milla Milla 0417 792 497 • • • • Cairns Children's Clinic Cairns North 07 4222 1484 • • • • Woree 07 4042 6333 • • • • Cairns Occupational Therapy Cairns Speech Pathology • • • Clinic Bayview Heights 07 4033 1230 • Cape Counselling & Wellbeing Centre Weipa 0429 062 449 • • • Claire Hayley Tully 0402 394 486 • • • • Connect Hearing 1800 693 277 • • • Cootharinga Society • Currajong 07 4759 2000 • • • • of North Queensland CT Healthcare Parkinson 1800 601 121 • • Delwyn Sheehan Mossman 07 4098 2294 • • • • Disability Matters Atherton 07 4091 3840 • • • • • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • • Envizion Group Cairns 07 4031 2177 • • Healthwise Physio Atherton 07 4095 4555 • • • Ian Hainsworth Speewah 0466 359 283 • • • • • Ingham Plaza Pharmacy Ingham 07 4776 2733 • • • • Inspire Early Intervention Kewarra Beach 0457 248 889 • • • Little Sparrows Speech Therapy Westcourt 0400 217 577 • • • • LTTS Coorpooroo 1300 994 854 • • • • • • Mind Australia 1300 286 463 • • • North and West Remote Health Currajong 07 4781 9300 • • • • • • Optimise Health and Wellness Ingham 07 4423 7662 • • • • • • Ozcare Gulliver 1800 692 273 • • • • • Paediatricks Railway Estate 0418 437 274 • • • • • • PhysioMotion Cairns Edmonton 07 4045 6800 • • • Specialised Speech Services Stratford 0412 906 241 • • • Spinal Home Help Moorooka 07 3189 3414 • • • SSS Prosthetics & Orthotics Aitkenvale 07 4775 1323 • • • • Tropics Occupational Therapy Manoora 0431 531 419 • • • Value Wellness Smithfield 0466 663 637 • • • •

DSG Web ID

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• • • • •

• • • • • • • • • • • • • • • • • • • • • • • •

121

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DPS Guide to Disability Support Queensland 2019

In Home & Community Support

DisabilitySupportGuide.com.au

111

Helping you to improve your health and wellbeing is at the heart of what we do at Wesley Mission Queensland.

But we know that living the life you want is about more than just your physical condition. We know that everyone wants to feel connected, have a sense of purpose and experience joy. That’s why we’ve created a collection of employment, skills, and social programs to help you make new friends, unleash your imagination, explore the world of work, and have fun! And, if you need assistance with accommodation, care, or respite, we’ve got that covered too.

Our NDIS programs and services include: • • • • • • • • • • • • • •

assistance with finding and keeping a job occupational therapy physiotherapy speech therapy art therapy music therapy hydrotherapy psychology social work support Hummingbird House children’s hospice supported accommodation respite care in your home creative art workshops including drumming, art, singing and drama.

Contact us to find out how Wesley Mission Queensland can help you to achieve your NDIS goals – encouraging and celebrating with you, one step at a time.

1800 448 448 I wmq.org.au

112

Disability and Mental Health Services

Support is available to help you live your life as independently as possible by making sure that your living arrangements and the help you get at home meets your needs. These supports may include helping you find affordable, appropriate and secure housing, or assist you with transport and day-to-day activities. It will also ensure you can stay connected and part of your local community.

Depending on your needs, you may be able to get assistance with personal care or have someone come to your house and help you with cooking or cleaning.

Or, rather than have someone do the tasks for you, you may be able to learn new skills through supports that are available so you can do these jobs yourself and keep your independence as well.

If you are being cared for by a family member or a carer, another form of support

In Home & Community

About In Home & Community Support

you may be able to access is respite. This offers you and the person helping to care

Continued on page 116

Case Study

22 year old Chelsea was born with

the individuals they’re supporting,”

Down syndrome and diagnosed

says Karen.

(ASD). Throughout her life she faced

structure around her daily activities

support providers including lack of

including swimming, yoga, cooking,

choice and funding.

Importantly, the focus is on Chelsea’s

with autism spectrum disorder

challenges and barriers with former

support, opportunity, information,

The introduction of the National

Disability Insurance Scheme (NDIS)

was met with some confusion for

Chelsea and her mum Karen, so they

enlisted the help of provider ARC

Disability Services to help understand

what a NDIS plan meant for Chelsea.

“Since joining ARC there hasn’t been a

minute or situation that we didn’t feel

informed, heard and welcomed from

the first meeting to just dropping in

for advice. Everyone is here because

they want to improve the lives of

Chelsea now enjoys routine and

and has gained a number of skills

computer and friendship building.

learning and growth every day, mind,

body and soul.

and she is now able to communicate

“The support we received to

more. She even performed at

Insurance Agency and how we could

performance where she sung and

her goals has enabled us to use the

front of her very proud family.

understand the National Disability

implement Chelsea’s plan to meet

plan to its fullest and understand all

Chelsea’s options,” Karen says.

The support of ARC and the NDIS

over the last 12 months has meant

Chelsea’s confidence has blossomed

a community Christmas carols

danced with her friends from ARC, in

“We know Chelsea loves being a

part of ARC and so do we, it’s not

just a support services, it’s a family,”

Karen says.

* Case study provided by ARC Disability Services

DisabilitySupportGuide.com.au

113

ADVERTISING FEATURE

Life as a ‘groupie’; the joys of supported independent living For many people with disability, enjoying a life of independence is a common goal. With the help of the National Disability Insurance Scheme (NDIS) and disability services offering supported accommodation options, one man is enjoying life alongside his brother and best friend. 43-year-old Ricky has lived in House

with No Steps group accommodation with his brother, Darren since 2011. The bond they share sees the two ‘roommates’ enjoy each other’s company everyday.

“We watch sport on TV together,

“We have a laugh and we hang out.” The accommodation services offered

He eventually chose House with No

home, with stability, security and

care and day-to-day support.

like Ricky and Darren a place to call the opportunity to participate in their communities.

The group accommodation often suits

watch the footy when the two teams

own or with their family, however,

play each other. It gets a little intense,” Ricky says.

people who are unable to live on their

members. I was looking for people that I could trust.”

More Choice

alongside his sibling.

services and supports he needs to live a

live a supported, independent lifestyle

how to live with other people,” he says. Residing in Taree, on the Mid North Coast of New South Wales, Ricky was one of the first people

in his local area to complete the NDIS interview process,

a time he says was met with nervous energy.

“I was a bit nervous because

the NDIS was new to me. I was

worried I might not get the

support and services I needed. But

it was all explained very well

to me and the process itself turned

out well.”

Ricky was given the opportunity to

114

“I actually got to interview my staff

The national Scheme has allowed Ricky

“Living out of home has also taught me

Photo: Supplied

Steps for accommodation, personal

Ricky welcomes the opportunity to

“I am very happy.”

Brothers Ricky and Darren.

would meet his needs.

by House with No Steps give people

especially the footy. I go for Manly and he supports the Bulldogs – we can’t

providers to find the best option that

meet with several disability service

DPS Guide to Disability Support Queensland 2019

to tailor his plan to incorporate the fulfilling life.

Ricky says earlier on he was faced with

some challenges associated with being

a part of his community, but these have now been overcome with the help of the NDIS and House with No Steps.

“The NDIS gives me more choice – I

have been able to decide what I need.

It has also helped me become a part of my community.”

“It’s wonderful to be out there – I love it!” he says.

Hydrotherapy and gym sessions are

an important and enjoyable part of his

NDIS plan, which Ricky undertakes with the help of his support worker.

“I love going to the pool because it’s nice and warm.

ADVERTISING FEATURE

I have a sheet of activities I follow and I

applying for a NDIS plan, Ricky says

Ricky also volunteers at Riding for the

“I get more choice. I get to do what I

like going each week,” he says.

Disabled Australia (RDA) at Manning, as their Work, Health and Safety Officer.

The voluntary non-profit organisation provides opportunities for people with disability to learn how to ride a horse in a safe and

therapeutic environment. “They’re all wonderful to get along with out there,” he says.

“It’s something that I love

“go for it.”

want to do and you can too.”

But it’s not just the NDIS and House with No Steps that has contributed

to Ricky’s myriad of support, it’s his

“I get more

brother Darren and his family. A family man himself,

Ricky’s relatives live in

choice. I get to

the local area, meaning

do what I want

they catch up to see each other often.

to do and you

and I am helping people.” Alongside the accommodation

can too.”

“They have always

supported me to be me,”

Ricky says.

offering at House with No Steps, Ricky

And it’s this support within his family,

his NDIS plan, which means he can

Steps that has allowed Ricky to enjoy

also receives transport services through attend his hydrotherapy appointments and go to work at RDA.

For others going through the NDIS

application process or thinking about

his community and at House with No

supported living in a loving and happy environment … until his favourite

rugby team goes head-to-head with his brother’s.

Finding the right service provider when navigating your NDIS plan plays a vital role in achieving positive outcomes

and it’s little wonder Ricky is enjoying life in his home, thanks to House with No Steps.

House with No Steps supports people

with a disability to live a great life.

Whether that's moving out of home,

becoming more independent or

helping get you job ready – they'll work with you to make it happen.

Their range of accommodation options

includes apartments, villas and houses.

They tailor accommodation to meet

your individual support needs. House

with No Steps Supported Independent

Living services help you with day-to-

day support, staying healthy and safe,

making friends, getting involved in

activities and learning new skills. For

more information visit hwns.com.au or call 1300 538 746.

DisabilitySupportGuide.com.au

115

In Home & Community Support

Continued from page 113

for you some time away from your home, gives you a break from each other, or it can be an option if your carer needs to go away on a holiday.

Many sport and recreational programs are targeted specifically at people living

with disability or you may be able to get assistance to participate in mainstream social and community activities.

By accessing these supports, you can have the opportunity to learn a new skill or sport, or simply participate in activities or social outings, giving you the opportunity to meet people and make new friends.

As well as helping with your wellbeing, social and community activities may also

assist in helping you achieve the aims or goals you have in your National Disability Insurance Scheme (NDIS) plan.

On the following pages we explain what different In Home & Community Support options there are and how they can help you. The In Home &

Community Support Directory starting on page 137 lists providers who deliver services in Queensland.

Accommodation There are different types of accommodation and living arrangements available

depending on your situation and needs. You may live with or without support, in your own home or with your family.

When deciding where you’d like to live you should think about the location, style and accessibility of the housing and the support you need every day.

Another option is shared housing with friends or people with similar needs. In this situation you can share costs, help each other with tasks and provide support to one another.

If you require help with some tasks, supported accommodation may be for you. You pay a fee to enjoy residential communal living and in return you get your meals cooked for you and assistance with medication, laundry, finances and cleaning. You may have your own room or share with someone else.

Challenge Disability Services We support people with low, moderate and high needs supports, across all disabilities, and backgrounds. • Independent living support • 24/7 supported group accommodation • Community access activities e.g. shopping, playing sport, or simply hanging out at a café • Life skills e.g. learn to cook, get your L plates and build social skills • Leaving school and employment You can discover choice, inclusion and independence at Challenge Disability Services. disabilityservices@challengecommunity.org.au

www.challengecommunity.org.au

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DPS Guide to Disability Support Queensland 2019

1800 679 129

NDIS Registered Provider

units together.

If you have very high support needs, you may be eligible for NDIS-funded Specialist Disability Accommodation (SDA).

Short-term and emergency accommodation can also be available to you if you

meet the criteria, as well as respite care if you or your carer need some time away from each other. Read more about respite on page 127.

It is important to do your research to find the best accommodation option that will allow you to fulfil your potential and participate within your community (or seek help from a professional support provider).

A list of accommodation providers can be found on pages 137-148.

Assistance with personal activities If you need some help in or outside your home, support is available to help you live as independent as possible. These supports can be funded under ‘Core supports’ in your NDIS plan.

Some examples of personal activities you may require help with include

showering, dressing, toileting, eating, grooming and personal hygiene tasks,

getting in and out of bed and mobility. Others tasks you can get support with include cleaning, laundry, cooking and dishwashing.

In Home & Community

Group or cluster housing allows people with similar needs to live in a cluster of

Support workers can join you in running errands in your community, such as grocery shopping, going to appointments or attending social events.

Lifestyle Support Connections (LSC) is an initiative by Mossman Support Services and has a 25 year history in the Douglas Shire supporting children and adults who live with a disability, their families and support networks. Our lifestyle support services have a strong focus on empowering you and building on your strengths by: • Encouraging and supporting decision-making and choice • Developing your skills and abilities • Adapting to meet your changing needs • Developing resilience and independence • Promoting and supporting inclusion in community and positive relationships Lifestyle Support Connections will play a pivotal role in supporting you, your family and carers to take greater control of the types of community support you receive and who provides that support.

P | 07 4098 2836 M | 0407 043 106 W | www.mossmansupportservices.org.au

E | lifestyle@dsca.org.au A | 20 Mill St, Mossman DisabilitySupportGuide.com.au

117

In Home & Community

The people who help you with these ‘Core supports’ are professional, trustworthy and caring to make sure you feel comfortable and safe.

Child care For many parents finding the right child care for their child is a struggle at the best of times. For parents of a child with a disability, this is even more so.

If you have a child with special needs you have access to the full range of child

care providers, however, your child may require more care and support than other children, which can present some challenges when it comes to choosing the right one for you and your family.

Your child can be supported at a child care centre through qualified,

compassionate and understanding staff; accessible facilities such as ramps,

railing and toilets; adapting activities to allow participation and planning for and requesting aids and equipment if needed.

The next step is to do your research. You can search child care options in your local area through the Government’s My Child website mychild.gov.au. Here, you can look through your options for:

⃝ Long Day Care – centre-based child care while parents work or are busy with other commitments

⃝ Occasional Care – flexible, centre-based child care as needed

Registered NDIS Provider

Queensland Support Services & Solutions Promoting independence and quality of life by providing in-home personal care, domestic assistance, and community-based supports to people with physical disabilities throughout Queensland. To find out more about QSSS:

5 www.qsss.com.au 8 admin@qsss.com.au f www.facebook.com/QSSSBrisbane/ QSSS is registered to provide the following services: • NDIS Core Supports, Support Coordination, and Plan Management • CoS (Continuity of Supports) • Fee For Service For more information, or an obligation free quote, contact us today! (07) 5543 6757 or 0487 913 990

118

DPS Guide to Disability Support Queensland 2019

small groups in a home-based setting

⃝ In Home Care – flexible child care provided by a qualified educator in the comfort of your home

⃝ Vacation Care – programs that care for primary school aged children during school holidays

⃝ Before School and After School Hours Care – centre-based child care outside school hours and during school holidays.

When contacting child care providers it is important to discuss your child’s needs

and ask questions including their experience in caring for children with disability. The new child care package known as the Inclusive Support Programme

(ISP), effective as of 2 July 2018 is building the capacity and capability of Early

Childhood and Child Care (ECCC) services to include children with special needs

in mainstream services. It is instrumental in allowing children with disability, the opportunity to learn, develop and interact among other children.

Child care can be expensive so the Government may help cover some of the costs. If you care for a child aged 13 years and under who isn’t attending secondary school, use an approved child care service, are responsible for paying the

associated fees and meet residency and immunisation requirements, you may be eligible for the Child Care Subsidy (CCS).

This subsidy is paid directly to child care providers and is passed onto families

as a fee reduction. To determine your level of CCS, you will be assessed on your

combined family income, activity level of both parents and the type of child care service you are accessing.

You can get an estimate of what you may be entitled to using the Department of Human Services Payment and Service Finder. For more information on the Child Care Subsidy visit the Department of Human Services website humanservices.gov.au or call 13 61 50.

In Home & Community Support

⃝ Family Day Care – affordable, personalised care by a qualified educator in

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DPS Guide to Disability Support Queensland 2019

In Home & Community Support

Community access and inclusion

Being a contributing and valued member of our community is a desire for many

of us. We can participate through employment, education, sports and recreational activities and travel.

A number of supports are available to help you gain or regain your confidence and independence and understand the steps you need to take to achieve your goals within your community.

From programs designed to support you on your journey to employment, to

volunteering opportunities and activities where you can work with other members of the community and meet new people. These supports can assist you in

discovering your passions and help you become productive and feel valued. Speak to your Local Area Coordinator (LAC) about the supports you can access through your NDIS plan to help you to contribute within your community.

Most community venues and events aim to include and provide accessibility

to people with disability so you can participate, enjoy a range of activities and become a valuable member of your community.

Some of the ways this happens is through accessible toilets, access to public transport services, ramps and lifts within venues, Auslan interpreters, closed

captioning, audio descriptions and other modifications for people with disability. You may notice accessible and inclusive facilities within your community. These

include gardens and parks, recreational facilities such as swimming pool hoists at

swimming centres, playground facilities with the use of wheelchair swing chairs, as well as accessible toilets, bridges, ramps and footpaths.

If you are unsure whether areas in your community are accessible and inclusive of

your needs it is always a good idea to ring your local council or the venue and ask. If you need help with accessing your community, a list of providers who can assist can be found within the directory starting on page 137.

dis

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121

ADVERTISING FEATURE

Nextt stop: Improved mental health Fear can be crippling! It can keep you awake at night second guessing every noise you hear and can certainly make you question everything. For 28 year old Jack Kerswill, dealing with paranoia and hallucinations for over a decade is now becoming easier with the help of disability service provider, Nextt. Jack was diagnosed with schizophrenia

“For many years I was very quiet about

disorder (PTSD) at only 18 years old.

referred to a mental health clinic. It

and advanced post traumatic stress He currently lives independently in a public housing unit in Morooka,

Queensland and has previously worked as a horticulturist and in information technology (IT).

it until I went to a doctor and was

took a while to diagnose but they knew something was up,” he explains.

“When I got diagnosed I was working and I think they kind of knew

something was up because I was going

Jack says for many years he went

through a lot of emotional issues from

of aliens abducting him, which had

“My boss let me off and I was really

including the loss of his job.

was kind of what made me ‘me’.”

through life dealing with hallucinations

my childhood.

a destructive effect on his social life,

upset about that as I felt like my job He says the sudden loss of employment took an emotional toll.

“When they put me on Newstart I felt like I was a burden and not contributing to society.”

Jack describes the diagnosis as a “big relief”, but says it was also met with denial.

“I go to work, go home and play games all night and once it hit night time, it was absolutely destructive.

“I would have these episodes where I

was hallucinating constantly, hearing voices and seeing things.”

After the first episode Jack was

admitted to hospital for a week with fear taking a gripping and lasting effect.

Conquer his fears To help overcome his mental health

challenges, Jack enlisted the help of

Nextt through the National Disability Insurance Scheme (NDIS) to improve his independence and reassure him

the things he was hearing and seeing weren’t real.

“In the mornings I get two hours of

to me, it’s not real.”

a range of tasks such as cleaning the

Initially, Jack found it difficult to

accept the help he desperately

needed as the hallucinations

and paranoia felt so real and kept

him up at night, but it was his sister

who encouraged him to reach out to a mental health specialist.

122

the paranoia.

“Now I can actually see that

even though it seems realistic

Jack is enjoying his independance and improved mental health. Photo: Supplied

“I would never sleep at night due to

“Your brain is so powerful, it knows how to ‘get you’,” he explains.

DPS Guide to Disability Support Queensland 2019

support and an hour at night, across

unit, travelling to doctor appointments, accompanying me to the shops,

learning to cook new food, travel training and taking medication,” he explains.

He says Nextt have truly helped him

conquer his fears and learn a variety of life skills.

ADVERTISING FEATURE

“I could never cook and would always

He also says Nextt have helped him

cook a lot of different foods.

into employment, losing

get takeaway, but now I’ve learnt to

“I used to live in a pigsty, but now my

place is one of the cleanest you’ll ever go to.”

“On the bus I would hear voices in my head and wasn’t sure if I was saying it out loud, so a Nextt support worker would reconfirm I wasn’t saying

achieve his main goals of getting back weight and being able overcoming his fears. tell you how grateful

have done something

this far.”

understanding, Jack

for pushing me

I am for pushing me

it doesn’t mean they stupid to get poor

this far.”

Grateful Jack says he was taught ‘grounding’,

“lovely.”

paranoia or hallucinations.

mental health condition,

how grateful I am

uses a client-centred approach

focus when experiencing anxiety,

“Just because someone has a

begin to tell you

“I can’t even begin to

Jack says the disability

a type of meditation to distract your

number of ways.

“I can’t even

to support himself by

anything and taught me to focus on different things.”

health conditions are acquired in a

service provider is flexible,

and describes the Nextt team as With the huge stigma around mental

health and the social and employment

challenges it poses, Jack says he wishes

mental health.” It is with this

hopes more people

will ask for help when they

need it.

“Don’t be ignorant ... just ask for help!” For more information on Nextt and

the support services they offer visit nextt.com.au or call 1800 657 915.

more people understood that mental

Nextt is a leading NDIS provider of individualised programs and services that help NDIS participants become more independent, meet their goals and to get out more out of life!

✓ Early Intervention

✓ 24/7 In Home Support

✓ Community Access

✓ Supported Housing

✓ Building Skills & Capacity

✓ Core Supports

✓ Support Coordination

✓ Personal Care

extt will be boys the best dependent.”

Call your local specialist today for a ONE HOUR FREE CONSULTATION to help with your NDIS plan:

1300 657 915 Email: intake@nextt.com.au

Website: www.nextt.com.au DisabilitySupportGuide.com.au

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In Home & Community Support

Home maintenance and gardening Housework, maintenance and gardening can often be a difficult task if you have a disability, however, there are services available to help. The NDIS can fund

services to assist with cleaning, as well as minor house and garden maintenance. They can also fund training, aids and equipment to help you perform these tasks independently.

A trusted support worker can visit you in your home and complete tasks such as washing and drying your clothes and linen, cleaning out and organising fridges and pantries, window cleaning, vacuuming, dusting and general household cleaning.

Your garden can be kept well-manicured by lawn mowing, pruning, fertilising, sweeping and raking up leaves and cleaning gutters.

State, Territory and local Governments also offer programs that help with cleaning, home maintenance and gardening, although these usually come at a cost.

Look in the In Home & Community Support Directory on page 137 for help with your home and garden.

In home support If you are living in your own home, it is possible that at some stage you may

require some assistance to make life easier, or assistance to complete everyday activities that will enable you to continue living independently.

The supports available will depend on your goals, aspirations, needs and informal supports and can be delivered by Government departments and agencies or by non-Government service providers.

Some of the most commonly accessed types of support and assistance may

include cleaning, personal care, nursing care, meal preparation and delivery, home and garden maintenance and more.

Looking into in home support? Go to page 137 to find providers within the In Home & Community Support Directory.

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DPS Guide to Disability Support Queensland 2019

In Home & Community

Life skills There are a number of supports available to assist and teach you life skills to help you live independently, support you to make choices in your everyday life and to participate in the day-to-day activities in your home.

This support can range anywhere from a few hours a week, to 24 hours a day and can help develop skills and build your confidence with things like health

and wellbeing, household tasks, travel and connecting with other people and the community.

Some important life skills that you can get support for include meal preparation, independent living, community participation and literacy and numeracy skills.

To become as independent as possible and fulfil your potential speak to your carer or Local Area Coordinator (LAC) about life skills support under the NDIS. Turn to page 137 to find people who can help you develop life skills.

Meals and shopping Cooking meals and heading to the shops for groceries or other purchases can

prove difficult if you have a disability. To assist you, support workers can help you decide what items you need and then accompany you to go and buy them.

Some service providers can go to the supermarkets on your behalf and prepare nutritious meals according to your tastes and budget.

When it comes to food preparation you can have the support worker prepare your meal or you can help and learn some cooking skills yourself.

Visit our friendly team and take a positive step in your NDIS journey

STEPS provide NDIS support services that connect you to services to live every day the way you choose

Help you identify, plan and coordinate services that suit your needs Deliver and connect you to a range of recreational and social activities Provide assistance with everyday living Training and support for families and carers Assist in behaviour management planning and ASD specialist support

Call us on

07 5458 3000 Find out more

stepsgroup.com.au

DisabilitySupportGuide.com.au

125

NDIS Registered Provider No: 4050014947

(07) 4046 3600 info@arcinc.org.au www.arcinc.org.au

What Makes ARC Disability Services Inc. “More Than Just Support..” As Cairns’ largest independent local provider of services to people with disabilities, ARC has been a proud member of the Far North Community now for over 40 years! Our mission is to ensure people who have a disability are empowered to reach their dreams, aspirations and full potential, enabling them to enjoy a life of their choosing as a valued member of the community. ARC has always held close the ethos shared by the NDIS in ensuring all members of the community have the right to choice and control. We are here to help create fulfilling lives where you can reach your goals. Contact us today and learn more!

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DPS Guide to Disability Support Queensland 2019

In Home & Community Support

If you need help with meals and shopping, speak to your carer or Local Area Coordinator to see if a support service can be included in your NDIS plan.

A list of providers offering these services can be found in the directory starting on page 137.

Multicultural support If you identify as Culturally and Linguistically Diverse (CALD) and need some support, there are a range of disability supports who can help.

You may find it difficult to seek out services that would suit you, which is where

multicultural support services can assist. A multicultural support worker can talk to

you about the types of support that are available that match your cultural diversity and work alongside your family, community and health professionals to ensure you feel comfortable and get the help you need.

These kinds of supports include in home assistance with preparation of meals

and household duties such as cleaning, participation in community activities or events that interest you, mentoring support, development and maintenance of

relationships with your family, friends, community and service providers, transport support, respite care and therapeutic supports, such as occupational therapy, physiotherapy and psychological support.

For more information about cultural diversity turn to page 86.

Respite Taking a break from your carer is beneficial to the both of you. Not only does it

help maintain positive family and carer relationships, but it allows you the chance

to meet new people and experience new things. One of the ways to achieve this is

through respite and it plays an important role in allowing carers to take a time-out from their caring role.

Respite options include centre-based day support, overnight or weekend

support, in home support, community-based respite, host family stays and emergency respite.

Continued on page 131

At home or in the community BigDog works with you to achieve your goals registered NDIS provider www.bigdogsupport.com Toowoomba | Rockhampton

1800 22 44 36 DisabilitySupportGuide.com.au

127

ADVERTISING FEATURE

Adjusting to a sudden disability

Twenty years ago, Peter Weston was watching his son play football when his life changed forever. Following a stroke on his brain stem, Peter became the first nonspinal injury client to receive disability support from Mackay and District Spinal Injuries Association (MDSIA) and is now enjoying life alongside his dedicated family and valued carers. Living in Glenella, Queensland with his wife and daughter, the father of five

within 24 hours after showing small signs of improvement.

On the 19th of July 1992, Peter went to his chiropractor for a neck manipulation, unaware that the feeling of nausea he experienced shortly after the appointment was a warning sign that something wasn’t quite right.

It was when Peter was supporting his son on semi-final day amongst the crowd of a local football game the next day, that he noticed his voice and right side of his body become weak. By the time his wife picked him up to take him to hospital, the left side of Peter’s body was also affected and he couldn’t talk

shares his story, fraught with the worry of sudden illness.

After visiting the doctor the following day, where he was told he had a case of gastro, Peter was admitted to the Dysant Hospital but was discharged

or open his mouth.

Spending two weeks in the intensive care unit at Mater Hospital, Peter was diagnosed with a bleed at the brainstem, a type of stroke known as a brainstem infarct and was left with Locked-in Syndrome (LiS). “I would never walk again, never hold my wife’s hand, I would never hug my children,” he says. With concerns he would not survive past a few weeks, he was then transferred to palliative care where he remained for four months. The first sign of improvement was lifting his eyes up and down halfway.

Peter with some of the flowers grown in his garden. Photo: Supplied

128

Realising his inner strength and determination to survive, Peter began to receive a number of therapies and interventions to improve his function, including a feeding tube after losing his swallowing reflex following surgery and intense physiotherapy.

DPS Guide to Disability Support Queensland 2019

Peter was flown to Brisbane to determine what equipment he would need to get the most out of his life. He was able to talk to the people around him for the first time since his stroke through the use of a LightTalker communication device and now uses a chin controlled power chair. “The first day in the electric chair I felt like a pro. I was so proud and I sent

photos to my children and of course my wife was there,” he says. Coming to terms with his new way of living was met with a range of emotions and Peter’s mental health was affected by his sudden disability. “My anger stemmed from the frustration I had with my situation and not being able to do the simplest things. I hated the world,” he says. “During this time I also felt a very deep sadness that would bring me to tears. If I think too hard today it can still have the same effect, twenty years on. “I took control of my mental health in order to stop hurting myself and those around me,” he says. Returning to his home after 12 months, Peter received personal care support, community access and plan management through MDSIA and became the first non-spinal injury client to be accepted as a client. “I wanted to become a client of MDSIA 18 years ago but had difficulty being

ADVERTISING FEATURE

accepted as I was not considered to be a spinal injury sufferer. The coordinator of the service I was accessing and another local service at the time fought for me to become a client,” he explains.

him to remain connected to his community, which allows him to do gardening, have time for himself and time independent from his family life.

“My support network begins at home with my family. They have been and continue to be my emotional and physical support,” he says.

“This is also why they now provide service to a broader range of people with physical disabilities,” he explains.

“Independence is important,” he says. As an NDIS participant, Peter says his experience has had both positives and negatives. He says one major positive of the national Scheme is the extra funding he has received which has enabled him to access longer hours of care through MDSIA.

“Twenty six years later, I am still on medication and I still have bad days but feel very grateful I am here and get to enjoy my family and wife and mostly, my grandchildren as well.

MDSIA has also helped Peter get in touch with other healthcare professionals, organise and maintain the equipment he needs and manage his National Disability Insurance Scheme (NDIS) plan.

“My support

network begins

“This takes pressure off my family, I also now have more time to access the community and complete tasks and activities that I always wanted to before,” he explains.

at home with my family.”

Alongside accessing carers for 8-10 hours a day, Peter visits MDSIA’s Para-villa facility in West Mackay for respite twice a year.

“The MDSIA community allows me to feel valued as they listen to what I have to say and try their best to accommodate my wishes.” Peter says MDSIA has also helped him manage his disability by encouraging

• Assisting Individuals with Spinal Cord Injury and Physical Disability

Peter is now getting on with life, with the help of MDSIA and his family and takes great pleasure in looking after his veggie patch, 10 recently hatched chickens and 80 desert roses he has grown from seed.

“It’s hard, it doesn’t get any easier, but you learn to live with it.”

Mackay & District Spinal Injuries Association is a registered NDIS provider servicing the Mackay and District community since the late 1980s. The organisation specialises in spinal injuries and physical disabilities by providing in-home support, community participation, support coordination, plan management, travel and transport assistance, therapeutic supports, supported accommodation, specialist disability accommodation and supported independent living at their Para-villa facility.

MDSIA aims to provide exceptional services, with professional staff who facilitate the achievement of individual outcomes.

• Facilitating Lifestyle Choices • Aids and Equipment • Occupational Therapy • Pressure Care Management • Specialised Accommodation

Mackay and District Spinal Injuries Association

07 4957 2180 contact@mdisa.org.au

www.mdsia.org.au 391 Bridge Rd, West Mackay PO Box 90 Mackay QLD 4740

DisabilitySupportGuide.com.au

129

Circles of Support on Mable Learn how Shai, a client, and Fiona, an independent support worker have built their own circles of support on Mable. “I was one of the first people to sign up to Mable back in 2015. Since then, I’ve

Shai

Fiona

connected with eight support workers on Mable and they all help me do different things and achieve my goals. One of my support workers, Fiona, lives really close by, so we go to the local basketball courts and she sometimes takes me to watch the Australian Baseball League games in Sydney. My other support worker, Angi, has been supporting me for the last year and supports me at my art classes. I recently held my own art exhibition with the help of my mum and Angi. Mable makes it really easy for me to find great support workers near me.”

“As a independent support worker working from the Mable platform, I find it very easy to connect with clients. I have eleven current long-term clients who all find the platform efficient - Mable gives everyone choice. As a case manager for long-term clients, Mable has given me the choice to select support workers that would best suit my client’s needs and it enables me to contact and meet with workers before agreeing to their contract. The Mable platform is very easy to use.”

Shai

Fiona

Client on Mable

Independent Support Worker on Mable

Connecting people with care and support Mable is a safe, easy online platform where you choose and schedule the care and support that’s right for you To get or give support visit mable.com.au 130

In Home & Community Support

Continued from page 127

Centre-based day support is when you spend the day at a specialised centre, where trained staff know and understand your needs.

Overnight or weekend facility-based support is a flexible respite option which may involve in home support or staying with a host family over the weekend.

In home support is when a support worker will look after you in the comfort of your own home, giving your carer a break.

Community-based respite can include one-on-one or group outings, social and recreational activities, camps and school holiday programs.

Host family stays involve staying in the home of a volunteer or host family. It is a good option for children or young people with disability.

Emergency respite is an urgent request for respite, if your carer is suddenly unable to care for you due to illness or an emergency trip to the hospital.

Respite support is available from a couple of hours to a weekend or over a week, depending on your location and availability of support services.

Your eligibility for respite care depends on the type of care you need and the

service provider. An assessment will determine your eligibility and what services will best suit you and your carer.

To discuss respite services in your area, call the Commonwealth Respite and

Carelink Centre on 1800 052 222. It is also a good idea to speak to your Local Area Coordinator about your respite options, especially if you want to access it on a regular basis.

See page 137 to find respite options in your area.

Social and recreational support Being involved and active within your local community is good for your health and

wellbeing and can be made easier with additional supports that are available to you. Support for social and recreational activities can include having someone help you find activities you will enjoy, organising a companion to join you on your activity,

Your trusted NDIS & Aged Care Support provider Carers Link can provide a wide range of in-home, community and lifestyle supports. As registered NDIS providers, we can also help you bring your NDIS plans to life by offering: SUPPORT SERVICES COMMUNITY LINKING SERVICES PRE-PLANNING PLAN MANAGEMENT SUPPORT COORDINATION

Our support services are available 24 hours a day, 7 days a week, and include: IN HOME & PERSONAL CARE DOMESTIC ASSISTANCE SHORT TERM ACCOMMODATION & ASSISTANCE SUPPORTED INDEPENDENT LIVING PROGRAMS INCLUDING RECREATIONAL ACTIVITIES & HOLIDAY CAMPS

WORKABILITY CAREER PATHWAYS SOCIAL SUPPORT & ACCESS TO OUR MEMORY SUPPORT PROGRAMS PERSONAL AFTER HOURS SERVICE

p. (07) 3901 1165 e. info@carerslink.com.au carerslink.com.au

DisabilitySupportGuide.com.au

131

In Home & Community Support

having access to specialised sporting equipment, help with changing into sports clothes and assistance in manipulating equipment.

These supports allow you to participate in social and recreational activities within your community.

You can explore social and recreational support near you on pages 137-148 of the directory.

Sports and recreation Participating in sport and other recreational activities are great ways to be social and active in your community and helps you to remain healthy.

Some sport and recreation activities may be tailored to suit you and your disability, or you may be able to access some disability-specific activities organised through disability service providers. You may even be interested in participating in other ways, such as cheering or providing on-field support.

To help you participate in sports and recreational activities available in your area,

specialised or modified sporting equipment, transport and personal support can be made available.

Some activities you may enjoy include outings to the movies or shopping centre, going to the park, cooking classes, art and craft classes, bowling, going to the beach, swimming, attending a sporting game, catching up with friends and attending community events.

Youth groups and holiday camps are regular activities enjoyed by many people. Trained support workers attend these outings to ensure you are comfortable and safe.

If you want to participate in social and recreational activities, speak to your carer or Local Area Coordinator about your options under the NDIS.

Turn to page 137 to find sports and recreation options for people with disability in Queensland.

Inclusion is for everybody which is why Volunteering Gold Coast Inc. has developed new and innovative services to meet the needs of NDIS Participants.

Everybody has the right to follow their dreams. We will make that happen for you.

132

• Community transport services • Volunteering opportunities for people living with a disability • Innovative community participation • Home and domestic assistance

Keeping Communi es Connected www.vsaustralia.org.au 07 5526 5288

DPS Guide to Disability Support Queensland 2019

We listen to your specific needs and create a customised package that you understand and supports your NDIS needs.

FREE NDIS PRE-Planning learn about our services:

Afford Homes Day Programs Overnight Respite Allied Health Support Coordination Club Afford Afford Getaways Work Training We will assist you to maximise your NDIS future funding and supports

Contact Afford: 1300 233 673 | www.afford.com.au DisabilitySupportGuide.com.au

133

In Home & Community

Transport If you need some help to get from one place to the next, transport supports are

available to make your life easier. Being able to attend appointments, education, work and social activities are an important and essential part of your wellbeing.

A support worker can drive you to and from where you want to go, however, there are a lot of other transport support options. These will be included in your NDIS plan if you cannot use public transport because of your disability.

Subsidised taxi vouchers are available if you have a significant disability or use a wheelchair to help cover the costs of fares.

You can apply for a Companion Card which will allow your companion, such as a

carer, family member, friend or partner to join you at events, venues and on public transport for free.

Some community transport services offer community buses for people with

disability and these are a great option if you are looking for social activities as they often organise day trips to places like the zoo.

For more information about the Companion Card or transport options under the NDIS turn to page 78.

Discover transport support providers within the In Home & Community Support Directory starting on page 137.

Flexible support tailored to your needs Empowered people, connected communities Momentum Collective is a for-purpose organisation with over 400 staff and over 40 years’ experience supporting people in Northern New South Wales and South East Queensland. Our mission is to support vulnerable and disadvantaged people to get a roof, a job and live a better life.

Our range of supports include: •

24/7 Supported Independent Living (SIL & SDA)

•

Skill building & employment support

•

Support Coordination & Plan Management

•

At home support (Assistance with daily living)

•

Community Access & Community Participation

•

Club Latitude (Centre-based activities)

•

Allied Health services (Counselling, occupational therapy & behaviour supports).

T: 1300 900 091 W: mymomentum.org.au 134

DPS Guide to Disability Support Queensland 2019

Case Study

As a parent of a child with a disability, Anne knows too well the challenges of finding the right pathway and

support for her daughter Ariana after high school.

“[When you] Come to the end of grade 12 the transition paths are few and far between,” she says.

“I love to cook.” Ariana made the move from her family home in Maryborough to the Sunshine Coast-based

college, and Anne has watched her daughter grow and take

huge strides in her education and communication.

“The options are very limited, especially

“I think that the biggest changes

That’s where Queensland-based

confidence,” Anne says.

in regional areas.”

with Ariana have been in her self-

not-for-profit organisation STEPS

“Not only I have noticed it, but our

after the Murphy family who donated

and helping Ariana on her path

commented that she’s been incredibly

Ariana will soon be graduating from

Group Australia is making a difference to independence.

family and all our friends have also confident.”

STEPS aims to provide a practical

The intensive curriculum covers

options for young people with a

communication in everyday life, finding

solution to the shortage of living disability through an innovative,

holistic education program known as STEPS Pathways College.

Over the last 18 months, Ariana

a wide range of areas including

and maintaining a tenancy, cooking and cleaning, accessing transport

and many other important aspects of independent living.

has moved out of home, enjoyed learning and growing, explored

new opportunities and experienced a more

independent life

“Self-confidence

won’t refer to me all

the time with small

in her in a very inclusive

boarding student. unique training facility

way and she’s brave and ready to take on the world.”

providing young adults with

a disability the opportunity to develop the skills and confidence to make

informed decisions about their life,

from big decisions to everyday choices.

College life

Ariana loves the college, her fellow

students, her support workers and her teachers. After watching her brother

attend university and leave home, she wanted to follow in his footsteps.

“I wanted to come to STEPS because my brother inspired me,” she says.

“Since I’ve been living at STEPS

Pathways College, I’ve learnt to cook by myself.

the train home, and she

has really been instilled

at the college as a The college is a

“She’ll take a bus, she’ll take

decision-making,” Anne says.

“Self-confidence has

really been instilled

in her in a very

inclusive way and she’s

brave and ready to take on

the world.”

The first program of its kind in

labour and supplies to help build it.

STEPS Pathways College and she has already made plans to maintain her

independence and move into a house

with her college roommate.

Newfound confidence

Anne said she never imagined this

would be the outcome of Ariana’s time at college.

“She has always been an outgoing and engaging kid, but her confidence and

maturity has emerged. She knows what she wants, has plans and is so happy,” she says.

“All we ever want for our children

is a life filled with opportunity, no

matter what their ability, passion and capability.”

“I think STEPS Pathways College is a

great option for any young person with a disability, and especially for Ariana.

Australia, STEPS Pathways College

“She really wanted to grow herself

supportive learning environment.

world.”

provides students with a safe and

and have some experience out in the

Students learn through a hands-on

Anne says the college is working to

home and practice what they’ve learnt

for young people living with a

approach, and day students can go while boarding students can put

their skills to the test in the student accommodation units.

The college can provide 10 students with accommodation on campus in

the modern, fully furnished apartment complex, known as Murphy House

change the landscape of opportunity disability, however, it is not only benefiting Ariana.

“They’re also changing the lives

of parents because now we have

the space to explore options that

were probably never available to us beforehand,” she explains.

Case study provided by STEPS Group Australia

DisabilitySupportGuide.com.au

135

Queensland regions To help you find providers that offer services near you, we have sorted the directory tables on the following pages into a number of regions.

Providers that have indicated they look after all of Queensland or those that did not specify a region with DPS are

listed under â&#x20AC;&#x2DC;Providers servicing all of QLDâ&#x20AC;&#x2122;. If a provider services one or multiple regions but not all, they will be listed in each of the applicable regions.

You can use the map below to work out which region covers the area you live in.

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DPS Guide to Disability Support Queensland 2019

NSW

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DSG Web ID 10001 11100 01010 10110

DisabilitySupportGuide.com.au For the most up-to-date information about providers and services visit DisabilitySupportGuide.com.au and enter the DSG Web ID number in the search field.

10001 11100 01010 •10110

• • • • • • • • • • • •

• • • •Riverside • •12 3456 • •7890ü•

iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Acco I T Y mm Com odatio n mu Hom nity Ac cess eM In H ainten & Inclu ome anc sio Life Care e/Gard n enin Skil g Mea ls ls/S h Res oppin pite g Soc Care ial/R Spo ecreat rts & iona Tran Recre l Suppo atio spo rt n O th r t er Sup por t Sup delive por t de red at h 0-4 li o yea vered in me prac 5 - 1 rs tice 2 ye 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fied Adve Pag rtiseme e nt

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Provider Name Location Phone Providers servicing all of QLD information about the provider onCapitol DisabilitySupportGuide.com.au. ABC Supports 0123 456 789 • • • • You can enter • • • • Phone ü Provider Name Location the ID number into the search toolbar the7890 home page to view the ABusiness Riverside on 12 3456 • • • •full•profileProviders • •servicing • NSW •ü all • of • QLD City Centre 23 4567 8901 • • • • Services • • • • •ABC•Supports • • Age • •Groups • •Capitol • •0123•456•789ü and range of XYZ services of the provider.

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•

In Home & • XYZthis Guide, then the City page Centre 23number 4567 8901 of service provider has an advertisement in the • • • • • • • Community Support In Home & •

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In Home & Community Support

Services

• • • • • • • • • • • • • • • • • • • •

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Acco I T Y mm Com odatio n mu Hom nity Ac cess eM In H ainten & Inclu ome anc sio Life Care e/Gard n enin Skil g Mea ls ls/S h o p Res pite ping Soc Care ial/R Spo ecreat rts & iona Tran Recre l Suppo atio spo rt n O th r t er Sup por t Sup delive por t de red at h 0-4 li o yea vered in me rs pr 5

under ‘Providers servicing all of QLD’ if no region was selected or they service the Provider Name Location Phone whole State. Providers servicing all of QLD ABC Supports Capitol 0123 456 789 The lists include both registered and unregistered NDIS providers in alphabetical Riverside the 12 3456 7890 order, detailing whether they provide Core, Capital orABusiness Capacity supports under XYZ City Centre 23 4567 8901 NDIS. It also indicates some of the specific services they deliver.

Reg

In Home & Community Support regions, they will be listed in each of the applicable regions. They’ll be listed the boundaries of each service region. If a provider services one or multiple

• • • • • • • Services • • • • • • • • • • • • •

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Acco I T Y mm Com odatio n mu Hom nity Ac c eM ess In H ainten & Inclu ome anc sio Life Care e/Gard n enin Skil g Mea ls ls/S h o p Res pite ping Soc Care ial/R Spo ecreat rts & iona Tran Recre l Suppo atio spo rt n rt

Provider Name Location Phone The tables on the next few pages list only ‘verified’ In Home & Community Support Providers servicing all of QLD providers. These providers have confirmed with DPS that the information that is ABC Supports Capitol 0123 456 789 displayed is correct. ABusiness Riverside 12 3456 7890 City Centre 23 4567 8901 Providers are listed by service region. See the map on the opposite pageXYZ for

iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Acco I T Y mm Com odatio n mun Hom ity Ac cess eM In H ainten & Inclu ome anc sion e

• • • • • • • • • • • • • • • • • • • •

DSG Web ID

Reg

Provider Name Location Phone Providers servicing all of QLD ABC Supports Capitol 0123 456 789 ABusiness Riverside 12 3456 7890 XYZ City Centre 23 4567 8901

Reg

In Home & Community Support

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Acco I T Y mm Com odatio n mu Hom nity Ac cess eM In H ainten & Inclu ome a nc sio Life Care e/Gard n enin Skil g Mea ls ls/S h o p Res pite ping Soc Care ial/R Spo ecreat rts & iona Tran Recre l Suppo atio spo rt n Oth rt er Sup por t Sup delive por t de red at h 0-4 li o yea vered in me prac 5 - 1 rs tice 2 ye 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fied Adve Pag rtiseme e nt

Services

In Home & Community Support Directory listings

How to read the In Home & Community Support Directory

137

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Acco I T Y mm Com odatio n mu Hom nity Ac cess eM In H ainten & Inclu ome anc sio Life Care e/Gard n e ni n Skil g Mea ls ls/S h Res oppin pite g Soc Care ial/R Spo ecreat rts & iona Tran Recre l Suppo atio spo rt n Oth rt er Sup por t Sup delive por red t 0 - 4 delive at hom red e yea in p 5 - 1 rs ract 2 ye ice 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fied Adve Pag rtiseme e nt

Location Phone Provider Name Providers servicing all of QLD Acacia Medical 02 6771 4655 All About Caring Australia 1300 135 506 Aquajoy Bathlift 0404 494 774 Arafmi New Farm 07 3254 1881 Asperger Services Australia Virginia 07 3865 2911 Blue Care Brisbane 1300 778 081 Blue Force 1300 731 716 Body Cycles Australia 08 8377 0399 Care 4 U Brisbane 0411 538 319 Coco Healthcare 0411 272 596 Community Housing 03 9856 0050 Conder House Laundry & Linen Service 0427 929 946 Fortitude Valley 1800 275 753 CPL Disability Housing Solutions Buddina 0414 535 202 Envigor Home Care Brendale 1300 368 446 Eyes and Independence Burpengary East 0409 977 808 Guide Dogs for the Blind Bald Hills 07 3500 9060 Gwen Liddle Samford 07 3289 1271 Hansa Sailing Systems 02 4403 0595 HCA Home Woolloongabba 1300 422 111 Health & Community Solutions Marcoola 0438 636 041 Home Care Nurses Australia 07 5463 6808 Hypno-Link 08 7122 3232 Inclusive Getaways 1300 008 602 Jim's Cleaning Australia 13 15 46 Karli Health Centre 0414 856 409 KCF Disability Engineering Narangba 07 3203 0604 Kuver Designs 03 6225 3742 Leisure Options 1300 363 713 Life Without Barriers 02 4033 4500 Mable 1300 736 573 Maid2Match House Cleaning Riverhills 1800 207 686 Mark Barber 0481 571 751 Me Well 1800 258 258 MPD Accessibility Annerley 07 3892 2227 Online PT 0411 792 505 Oz Trampoline Sales 1300 393 004 Pacific Facility Services 1300 378 388 Para Mobility 1300 444 600 Principality Healthcare 1300 696 220 Programmed Health Professionals 08 8215 8700 Queensland Support Services & Solutions Tamborine 07 5543 6757 Reel Keen Powerchair Fishing Point Vernon 07 4194 5958 Scooters Australia Brisbane Chermside 07 3350 5522 SOS Watch Indooroopilly 1300 767 225 Special Care Travel Broadbeach Waters 07 5538 3999 Note: 1. 89D, 120, IBC

Age Groups

DSG Web ID

R eg

In Home & Community Support Queensland

Services

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ü ü ü ü ü ü Note 1 ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü 130 ü ü ü ü ü ü ü ü ü ü

40014 40917 40068 44193 53568 44233 40119 44991 51062 40199 41508 40184 44276 40218 53893 40267 44410 54015 40313 48469 54042 44443 45175 55053 40379 46736 40399 40410 46821 42556 55064 54267 46895 40509 44536 43054 40541 40543 40547 54486 40576

ü 118 44687 ü

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44728 ü 171 55039 ü 44745 ü IBC Inside Back Cover

138

DPS Guide to Disability Support Queensland 2019

Age Groups

In Home & Community Support Queensland

Services

R eg

Location Phone Provider Name Providers servicing all of QLD (continued) Spinal Cord Injuries Australia 1800 819 775 • • The Brainary 03 5229 2260 • • Total Ability 1300 858 410 • • • UnitingCare Brisbane 1300 778 081 • • • • Vision Australia - Blind and Low Vision Services QLD Coorparoo 1300 847 466 • • • • VOK Holistic Care Collingwood Park 07 3288 4307 • • • • Work Connection Limited Cannonvale 07 4946 7630 • • • Providers servicing Brisbane region 1on1 Support Care Kentville 0466 677 866 • • • Lockyer Valley 2 Wog Girls Cleaning Griffin 0432 941 170 • • Able Australia Services - Queensland Southport 1300 225 363 • • • • Ablecare Foundation Strathpine 1300 147 583 • • • • Accommodation and Care Solutions 1300 675 893 • • • • Active Eight Brisbane 0449 044 424 • • • Adebayo Ojuri Mango Hill 0415 374 063 • • • • Advanced Personal Care Eight Mile Plains 0466 181 483 • • • • Afford Southport 1300 186 264 • • • • Allied Health Services Australia Robina 07 5528 8617 • • • Anniez Plaze Victoria Point 07 3820 7663 • • • • Anuha Gatton 07 5462 3272 • • • • Arefen Highfields 0448 377 117 • • • • ARMIA (Active Refugee and Migrant Integration in Australia) Sunnybank 07 3344 1149 • • • • ASA Support Services Ashgrove 1800 020 272 • • • • Autism Matters Springfield Lakes 0403 596 906 • • Beacon Support Strathpine 1300 435 782 • • • • Beauty on the Run Victoria Point 0427 274 101 • • Bestlifeinc Brisbane 0419 006 373 • • Branches Lifestyle Support Ferny Grove 07 3851 1068 • • Breakaway Margate Beach 07 3883 1099 • • • • breakthru Vincent 1800 767 212 • • • • Brooke Kerr Driving School 0411 419 327 • Burnie Brae Chermside 07 3624 2121 • • • • Carers Link 07 3901 1165 • • • Caring Hands Home Care Slacks Creek 0403 470 949 • • • • Centenary • • Occupational Therapy Westlake 1300 522 082 • Challenge Community Services Brisbane 1800 679 129 • • • • Colbrow Homecare 1300 331 103 • • • Community Living Association Nundah 07 3266 5633 • • • Cultural Appropriate Care Browns Plains 07 3402 2358 • • • • DebCare Sunnybank Hills 0422 534 439 • • Disability Aged Community Care Services 07 3297 1884 • Driving Well • Occupational Therapy Runcorn 0407 671 621 • Dynamic Carers Upper Mount Gravatt 0422 107 668 • • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • Note: 1. 89D, 120, IBC

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DSG Web ID

ü ü ü ü Note 1

40664 40690 40719 55341

44872

44875 ü ü 207 44900

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53471

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53864 41753 IBC Inside Back Cover

DisabilitySupportGuide.com.au

139

Age Groups

In Home & Community Support Queensland

Services

R eg

Location Phone Provider Name Providers servicing Brisbane region (continued) Fabio Brandazzi 0435 144 282 • • First Call Home Services Coorparoo 1300 654 173 • • Fitness N Motion • • Health Centre Morayfield 07 5428 2088 • Focal Community Living North Ipswich 07 3812 2014 • • • • • Footprints in Brisbane Fortitude Valley 07 3252 3488 • • • • • Fox Mowing & Gardening 1800 369 669 Gourmet Meals Labrador 07 5529 3000 • • Health and Home Safety Group Brisbane 0422 552 976 • • • Hear and Say Centre for Deaf Children 07 3850 2111 • • • • • House with No Steps QLD Burleigh 1300 538 746 • • • • • • Hummingbird House • • (Wesley Mission Queensland) Chermside 07 3621 4364 • • I Hate Cooking 0410 526 477 • • Ideal Connections (DSP) Leichhardt 0400 283 744 • • • • • Individualised Community Access • • Services 07 3856 0001 • • Interact Australia Maroochydoore 03 8650 7000 • • JewishCare 1300 133 660 • • • Job Centre Australia 02 4322 5511 • • • Just Better Care Australia 1300 587 823 • • • • • Lifeline Darling Downs & • South West QLD Ltd Toowoomba 1300 991 443 • • • • Lime Occupational Therapy Toowoomba 03 5022 0955 • • • Live Chef Yeerongpilly 0409 487 699 • • • • • Living Made Easy 1300 434 159 • • Lockyer Valley • Sports & Aquatic Centre Gatton 07 5462 5103 • Lotus Vana Crestmead 0432 562 181 • • • • LTTS Coorpooroo 1300 994 854 • • • • Marlene's Tai Chi • for Health & Wellness Ashgrove 0402 313 319 • McMillan Cleaning & Maintenance Redbank Plains 0423 709 721 • • Ascot 07 3256 0788 • • Meals On Wheels Crosby Park Micheal Maynard Glenvale 0427 145 105 • Mind Australia 1300 286 463 • • • Miraa House Westlake 07 3376 7966 • • • • Momentum Collective Coolangatta 1300 900 091 • • • • • • Montrose Therapy • & Respite Services Darra 1800 193 362 • • • • Mpower You Ebbw Vale 0476 077 717 • • • • New Life Perspectives • • Consultancy Service Morayfield 0430 127 618 • • Nextt 1300 657 915 • • • • • • NJ Price Algester 0422 913 690 • • Open Minds Australia Woolloongabba 1300 673 664 • • • • • ORS Group 1800 000 677 • • Ozcare Gulliver 1800 692 273 • • • • • Peter McMahon's Swim Factory Woodend 07 3812 2923 • • Platinum Care Services 0438 000 962 • • • •

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140

DPS Guide to Disability Support Queensland 2019

Age Groups

In Home & Community Support Queensland

Services

R eg

Location Phone Provider Name Providers servicing Brisbane region (continued) Provide Another Mother Thornlands 0427 577 783 • • • Rachael Green James Home Services Flinders View 0416 768 142 • • RAR Therapy Ayr 1800 734 466 • • • Brighton 0416 136 014 • Reflex Onsite Computing • RNL Constructions Northgate 07 3266 3448 • • • Rosewood Community Centre Rosewood 07 5464 1544 • • • • S.C.O.P.E Caboolture South 07 5428 0155 • • • • • • Sandpiper Care Clayfield 07 3862 3900 • • • • • Secondo Day Respite Ipswich 0455 897 146 • • Sensus Building Services Yandina 07 5446 8100 • • SeQual Association Newmarket 07 3352 4774 • • • • • Skill Set Occupational Therapy Birkdale 07 3207 2127 • • • • • Specialist Tenancy Services Brisbane 0411 590 296 • • Spinal Home Help Moorooka 07 3189 3414 • • • • Sunny Care Calamvale 07 3272 2615 • • • • • Sunshine Welfare • • & Remedial Association Woolloongabba 07 3391 4119 • • Support Care Angels Chermside West 0401 910 726 • • • • • Synapse West End 07 3137 7400 • • • • TAG 5 Mount Gravatt 07 3216 8903 • • • • • • Tarampa Assist Tarampa 07 5426 8314 • • • • • Tea-Cup Cottage Capalaba 0409 896 311 • • • • • • The Salvation Army NSW 0437 812 868 • • Tradern Australia • Care and Training Brisbane 07 3181 5655 • • • • Unique Oz Care Sunnybank Hills 0434 223 522 • • • • • UnitingCare • • Beyond Borders Travel Brisbane 07 3867 2518 • Warrina Services Toowoomba 07 4638 0399 • • • • • Wellways Australia 1300 111 400 • • • • • Wesley Mission Queensland Chermside 1800 448 448 • • • • • WhisperingPines Consultancy Ipswich 0426 972 068 • • • Xtremecare Australia Maudsland 07 5514 6500 • • • • Yoga & Wellness For All Norman Park 0402 901 358 • • • Your Space Organised Brisbane 0449 003 154 • • Providers servicing Central QLD region Active Plus • Lifestyle Options Maryborough 07 4123 4102 • Actscare Toowoomba 07 4638 1939 • • • • • • Arefen Highfields 0448 377 117 • • • • • ASA Support Services Ashgrove 1800 020 272 • • • • • Avryl Oliver Bargara 0448 517 511 • • B. & R. Lawn Mowing Service Darling Heights 0401 797 473 • • Beauty on the Run Victoria Point 0427 274 101 • • BigDog Support Services Toowoomba 07 4632 9559 • • • • • Building Homes QLD Harristown 0477 154 398 • • CentacareCQ Rockhampton 1300 523 985 • • • • • • Note: 1. 89D, 120, IBC

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54493

54002

44714 ü 54546 ü 44708 ü 54577 ü 54584 ü 54595 ü 54611 ü 54616 ü ü 119 44730 54632 ü 54653 ü 44753 ü 54683 ü 54692

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44880 47526 44882 44002 54875 54878 54883

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ü ü ü ü

40029 44197 44365 54403

53587

53611 ü ü 127 44228 53676 ü ü 118 44274

OBC Outside Back Cover IBC Inside Back Cover

DisabilitySupportGuide.com.au

141

Age Groups

In Home & Community Support Queensland

Services

R eg

Location Phone Provider Name Providers servicing Central QLD region (continued) Christine Collins 0411 962 382 • • • • • Co-Ordinated Support • • • • Services Bundaberg 07 4152 7404 • • Coastal Rehab Buddina 07 5478 3719 • • • Daniel Sos Rockhampton 0450 181 640 • • • • • Darling Downs • • Wellness Therapies Goomburra 0414 896 284 • Dianne McDowell North Rockhampton 0412 315 691 • • • • • Dr Sandra Henderson • & Associates Toowoomba 07 4635 3534 • Dugie's Driver Training Kingaroy 0407 462 327 • • Oakey 0406 258 260 • • Dust & Shine Home Cleaning • Endeavour Foundation Cannon Hill 1800 112 112 • • • • • • First Call Home Services Coorparoo 1300 654 173 • • • Fox Mowing & Gardening 1800 369 669 • Gail Walker's Swim School Highfields 07 4696 8908 • • Gentle Soul Mobile Foot Care Wyreema 0408 412 731 • • Gladstone Community Linking Agency Gladstone 07 4972 8855 • • • • • • • Goondiwindi • • Practical Solutions Goondwindi 0427 861 615 • Granite Belt Support Services Stanthorpe 07 4681 3020 • • • • • Hear and Say Centre for Deaf Children 07 3850 2111 • • • • • Helen Franklin 0400 124 199 • • House with No Steps QLD Burleigh 1300 538 746 • • • • • • Hub Community Network Murgon 07 4168 3255 • • • • • I Hate Cooking 0410 526 477 • • Impact Career Counselling • • • & Personal Development Warwick 0405 179 479 • • Integrated Disability Support Services Bundaberg 07 4303 7969 • • • • • • • Jill Lyle Yandara 0432 295 516 • • Kathryn McDonald Gayndah 0417 913 354 • • • Keppel Bay Lawn Mowing Yeppoon 0409 625 880 • • • Lawns Access • Maintenance Services Elliott Heads 0417 061 086 • • • Life Choice • • Wide Bay Burnett Maryborough 07 4123 6288 • • • • Lifeline Darling Downs & • • South West QLD Ltd Toowoomba 1300 991 443 • • • • Lime Occupational Therapy Toowoomba 03 5022 0955 • • • LiveBetter • • Community Services Rockhampton 1300 952 273 • • • • Lop-It Tree Services • & Yard Maintenance Harristown 0458 569 022 • • Loving Arms Restoration Care 0405 382 342 • • • • • • • LTTS Coorpooroo 1300 994 854 • • • • Mackay Handyman Solutions Andergrove 0455 411 204 • • • • Meals On Wheels Rockhampton North Rockhampton 07 4928 0540 • • Micheal Maynard Glenvale 0427 145 105 • Mind Australia 1300 286 463 • • • Momentum Collective Coolangatta 1300 900 091 • • • • • • •

DSG Web ID

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44361

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54306

52174 ü 42786 ü ü 134 46668

142

DPS Guide to Disability Support Queensland 2019

Age Groups

In Home & Community Support Queensland

Services

R eg

Location Phone Provider Name Providers servicing Central QLD region (continued) Montrose • Darra 1800 193 362 • • • • Therapy & Respite Services New Leaf • Elite Property Services Rockhampton 0438 112 198 • • Next Step • • Disability Service Mackay Mackay 07 4954 9082 • • • • Noelle Nevin Chinchilla 07 4662 7664 • • • • • On James' Desk Top Camp 0414 696 455 • • • Onward Services Norman Gardens 0402 824 752 • • • • • Open Minds Australia Woolloongabba 1300 673 664 • • • • • Ozcare Gulliver 1800 692 273 • • • • • Platinum Care Services 0438 000 962 • • • • Positive Steps Mentoring, • • Autism Programs Gin Gin 0439 946 301 • • RAR Therapy Ayr 1800 734 466 • • • SBcare Kingaroy 07 4162 7300 • • • • • • • Spinal Home Help Moorooka 07 3189 3414 • • • • STEPS Group Australia Caloundra 07 5458 3000 • • • • • TAG 5 Mount Gravatt 07 3216 8903 • • • • • • • Tea-Cup Cottage Capalaba 0409 896 311 • • • • • • • The Salvation Army NSW 0437 812 868 • • Tina Kelly Centenary Heights 0448 292 492 • • • Value Wellness Smithfield 0466 663 637 • • • • Warrina Services Toowoomba 07 4638 0399 • • • • • Wellways Australia 1300 111 400 • • • • • Yumba Bimbi Support Services Emerald 07 4987 7933 • • • • • Providers servicing Gold Coast region Able Australia Services • - Queensland Southport 1300 225 363 • • • • Ablecare Foundation Strathpine 1300 147 583 • • • • • • • Accommodation and Care Solutions 1300 675 893 • • • • • • Adebayo Ojuri Mango Hill 0415 374 063 • • • • • • Advanced Personal Care Eight Mile Plains 0466 181 483 • • • • • • Advantage Healthcare Support • • Nursing Agency 1800 814 778 • Afford Southport 1300 186 264 • • • • • Allied Health Services Australia Robina 07 5528 8617 • • • Anniez Plaze Victoria Point 07 3820 7663 • • • • • • ARMIA (Active Refugee and Migrant Integration in Australia) Sunnybank 07 3344 1149 • • • • • • • Australasia Care Hillcrest 07 3849 8678 • • • • Autism Matters Springfield Lakes 0403 596 906 • • • Beacon Support Strathpine 1300 435 782 • • • • • Bethany Care Varsity Lakes 07 5551 0276 • • • • • Body Dynamics Training Varsity Lakes 0413 353 922 • • • Breakaway Margate Beach 07 3883 1099 • • • • • breakthru Vincent 1800 767 212 • • • • • Brith's Little Swimmers Southport 0416 218 884 • • Canefields Clubhouse • • • Beenleigh Logan City 07 3807 0951 • • Caring Hands Home Care Slacks Creek 0403 470 949 • • • • • •

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• • • • • • • •

42819

54378

54379

44611 ü 54175 ü 54405 ü 189 44635 ü 44642 ü 54466 ü

• • •

54478

44714 ü 44725 ü 44753 ü 125 44122 ü 44783 ü 44787 ü 43807 ü 54171 ü 44866 ü 44880 ü 47526 ü 44909 ü

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44146 40835 54400 53513

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ü 133 50419 53542 ü 53556 ü ü

• •

DSG Web ID

44198

53579 ü 46017 ü ü 124 44217 53624 ü 53646 ü 53663 ü 44243 ü 53670 ü

53700

44265

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Age Groups

In Home & Community Support Queensland

Services

R eg

Location Phone Provider Name Providers servicing Gold Coast region (continued) Choice Consultancy Main Beach 0417 927 661 • • • • • Colbrow Homecare 1300 331 103 • • • • • Communicate: Speech Pathology • Gold Coast Burleigh Waters 0431 558 393 • Cultural Appropriate Care Browns Plains 07 3402 2358 • • • • • DebCare Sunnybank Hills 0422 534 439 • • Disability Aged Community • • • Care Services 07 3297 1884 • Driving Well • Occupational Therapy Runcorn 0407 671 621 • Dynamic Carers Upper Mount Gravatt 0422 107 668 • • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • • • Fabio Brandazzi 0435 144 282 • • • Focal Community Living North Ipswich 07 3812 2014 • • • • • • Fox Mowing & Gardening 1800 369 669 • Gourmet Meals Labrador 07 5529 3000 • • Harmonie 0427 471 696 • Health and Home Safety Group Brisbane 0422 552 976 • • • • Hear and Say Centre for Deaf Children 07 3850 2111 • • • • • Hinterland Equine Assisted • Learning Upper Coomera 0420 882 974 • • House with No Steps QLD Burleigh 1300 538 746 • • • • • • Ideal Connections (DSP) Leichhardt 0400 283 744 • • • • • Individualised Community • • Access Services 07 3856 0001 • • JewishCare 1300 133 660 • • • Just Better Care Australia 1300 587 823 • • • • • • Lifebridge Australia 1800 043 186 • • • Live Chef Yeerongpilly 0409 487 699 • • • • • Living Made Easy 1300 434 159 • • Lotus Vana Crestmead 0432 562 181 • • • • • Louise Peacock Oxenford 0435 469 123 • • LTTS Coorpooroo 1300 994 854 • • • • Micheal Maynard Glenvale 0427 145 105 • Miraa House Westlake 07 3376 7966 • • • • Momentum Collective Coolangatta 1300 900 091 • • • • • • • Montrose Therapy & • Respite Services Darra 1800 193 362 • • • • Mpower You Ebbw Vale 0476 077 717 • • • • MyLink Social Work Services • • & Counselling Nerang 0411 633 499 • • Odyssey Private Aged Care Robina 0403 258 859 • • • • • Open Minds Australia Woolloongabba 1300 673 664 • • • • • ORS Group 1800 000 677 • • Ozcare Gulliver 1800 692 273 • • • • • Platinum Care Services 0438 000 962 • • • • Reflex Onsite Computing Brighton 0416 136 014 • • RNL Constructions Northgate 07 3266 3448 • • • • Sensus Building Services Yandina 07 5446 8100 • • • SeQual Association Newmarket 07 3352 4774 • • • • • • Skill Set Occupational Therapy Birkdale 07 3207 2127 • • • • •

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144

DPS Guide to Disability Support Queensland 2019

Age Groups

In Home & Community Support Queensland

Services

R eg

Location Phone Provider Name Providers servicing Gold Coast region (continued) Spinal Home Help Moorooka 07 3189 3414 • • • • Sunny Care Calamvale 07 3272 2615 • • • • • • Tableland Community Link • Association Atherton 07 4091 7066 • • • • TAG 5 Mount Gravatt 07 3216 8903 • • • • • • • Tamborine • • Health Services North Tamborine 1300 663 119 • • • • Tarampa Assist Tarampa 07 5426 8314 • • • • • • Tradern Australia • • Care and Training Brisbane 07 3181 5655 • • • • Unicar Australia Varsity Lakes 1300 080 898 • • • Unique Oz Care Sunnybank Hills 0434 223 522 • • • • • • Volunteering Gold Coast Transport Services Miami 07 5526 5288 Webster College 0401 664 456 • • • • • Wellways Australia 1300 111 400 • • • • • Wesley Mission Queensland Chermside 1800 448 448 • • • • • • Xtremecare Australia Maudsland 07 5514 6500 • • • • • Providers servicing North Coast region A1 Companion Care Aitkenvale 0409 890 432 • • • • • • Ability SDA 0411 266 040 • • • Absolute Cleaning Crew 0400 301 350 • • Access Therapy Services Mundingburra 07 4779 1886 • • • • Alliance Community Mackay 1300 769 155 • • • • • • Alpha Nursing & Care Services Mackay 0429 326 076 • • • • APR Disability Services Kirwan 0439 908 494 • • • • • BFiTT Allied Health & Personal Training West End 07 4420 2330 • • • • breakthru Vincent 1800 767 212 • • • • • CentacareCQ Rockhampton 1300 523 985 • • • • • • • ComLink North Mackay 07 4863 1950 Cootharinga Society of North Queensland Currajong 07 4759 2000 • • • • • • E-Z-Clean Townsville Kirwan 0448 755 814 • • Elise Jiggins Jubilee Pocket 0433 321 115 • • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • • • Engedi Beaconsfield 07 4942 5495 • • • • • Flexi Queensland Ayr 07 4783 5866 • • • • • • • Guy Heron Townsville 0408 181 028 • • • Harmonie 0427 471 696 • Hear and Say Centre for Deaf Children 07 3850 2111 • • • • • Hinterland Community Care Dysart 07 4958 2116 • • • • • • House with No Steps QLD Burleigh 1300 538 746 • • • • • • I Hate Cooking 0410 526 477 • • Ideal Placements Mackay 07 4957 8177 • • • • • Julie Saunders Mackay 0437 158 683 • • • • Just Better Care Australia 1300 587 823 • • • • • • Kith and Kin Association • • Townsville Townsville 07 4722 0101 • • • • LiveBetter • • Community Services Rockhampton 1300 952 273 • • • •

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OBC Outside Back Cover

DisabilitySupportGuide.com.au

145

Age Groups

In Home & Community Support Queensland

Services

R eg

Location Phone Provider Name Providers servicing North Coast region (continued) Lost Lizard Mowing Bowen 0427 809 743 • • • LTTS Coorpooroo 1300 994 854 • • • • Mackay & District • Spinal Injuries Association West Mackay 07 4957 2180 • • • • Mackay Community Visitors • Association Mackay 07 4953 4878 • • • • Mackay Handyman Solutions Andergrove 0455 411 204 • • • • Mackay Lifestyle Choices Slade Point 0413 811 324 • • • • • • Marianne's Cleaning Mundingburra 0457 202 371 • • • Mind Australia 1300 286 463 • • • Modure South Mackay 07 4951 4446 • • • Montrose • Therapy & Respite Services Darra 1800 193 362 • • • • Next Step • • Disability Service Mackay Mackay 07 4954 9082 • • • • North and West • • Remote Health Currajong 07 4781 9300 • • • • Open Minds Australia Woolloongabba 1300 673 664 • • • • • Optimise Health and Wellness Ingham 07 4423 7662 • • • • • • Ozcare Gulliver 1800 692 273 • • • • • Paediatricks Railway Estate 0418 437 274 • • • • • Platinum Care Services 0438 000 962 • • • • Psylution Worx Currajong 07 4728 4288 • • • • • RAR Therapy Ayr 1800 734 466 • • • Ryt's Charters Towers 0402 605 408 • • • Spinal Home Help Moorooka 07 3189 3414 • • • • SSS Prosthetics & Orthotics Aitkenvale 07 4775 1323 • • • • Tai Chi for Busy People Townsville 0412 576 507 • • TalkHQ Speech Pathology Hermit Park 07 4755 0225 • • • • TFM Townsville Fitness Massage Kirwan 0414 064 479 • • • • Townsville Independence Program • • for Active Community Living Aitkenvale 07 4725 1070 • • Value Wellness Smithfield 0466 663 637 • • • • Wellways Australia 1300 111 400 • • • • • Providers servicing Outback region Access Therapy Services Mundingburra 07 4779 1886 • • • • Beauty on the Run Victoria Point 0427 274 101 • • Cootharinga Society of North Queensland Currajong 07 4759 2000 • • • • • • E-Z-Clean Townsville Kirwan 0448 755 814 • • LiveBetter • • Community Services Rockhampton 1300 952 273 • • • • LTTS Coorpooroo 1300 994 854 • • • • North and West • • Remote Health Currajong 07 4781 9300 • • • • Positive Family Parenting • • Mount Isa 07 4743 4066 • • Navigation Services Rachael Green James • Home Services Flinders View 0416 768 142 • • SSS Prosthetics & Orthotics Aitkenvale 07 4775 1323 • • • • Value Wellness Smithfield 0466 663 637 • • • •

DSG Web ID

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146

DPS Guide to Disability Support Queensland 2019

Age Groups

In Home & Community Support Queensland

Services

R eg

Location Phone Provider Name Providers servicing Sunshine Coast region 2 Wog Girls Cleaning Griffin 0432 941 170 • • Ablecare Foundation Strathpine 1300 147 583 • • • • • Accommodation and Care Solutions 1300 675 893 • • • • • Adebayo Ojuri Mango Hill 0415 374 063 • • • • Advanced Personal Care Eight Mile Plains 0466 181 483 • • • • Afford Southport 1300 186 264 • • • • • ARMIA (Active Refugee and Migrant Integration in Australia) Sunnybank 07 3344 1149 • • • • • Avenues Lifestyle Support Association Gympie 07 5482 9775 • • • • Beacon Support Strathpine 1300 435 782 • • • • Coastal Rehab Buddina 07 5478 3719 • • • Colbrow Homecare 1300 331 103 • • • Donna Mills Occupational Therapy Services Caloundra 0417 037 703 • • • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • • Equity Works Association Maroochydore 1300 486 440 • • • Fox Mowing & Gardening 1800 369 669 Hear and Say Centre for Deaf Children 07 3850 2111 • • • • Burleigh 1300 538 746 • • • • • House with No Steps QLD I Hate Cooking 0410 526 477 • • Individualised • Community Access Services 07 3856 0001 • • Interact Australia Maroochydoore 03 8650 7000 • JewishCare 1300 133 660 • • Just Better Care Australia 1300 587 823 • • • • Lavender House • Respite Care Golden Beach 0409 879 669 • • Living in Rhythm Solutions 0407 067 431 • • Living Made Easy 1300 434 159 • LTTS Coorpooroo 1300 994 854 • • • • Micheal Maynard Glenvale 0427 145 105 • Momentum Collective Coolangatta 1300 900 091 • • • • • Montrose Therapy & Respite Services Darra 1800 193 362 • • • • Open Minds Australia Woolloongabba 1300 673 664 • • • • ORS Group 1800 000 677 • • Ozcare Gulliver 1800 692 273 • • • • Platinum Care Services 0438 000 962 • • • RNL Constructions Northgate 07 3266 3448 • • • S.C.O.P.E Caboolture South 07 5428 0155 • • • • • Sensus Building Services Yandina 07 5446 8100 • • SeQual Association Newmarket 07 3352 4774 • • • • Spinal Home Help Moorooka 07 3189 3414 • • • STEPS Group Australia Caloundra 07 5458 3000 • • • • Sunny Care Calamvale 07 3272 2615 • • • • Sunshine Butterflies Cooroibah 07 5470 2830 • • • • Sunshine Coast Independent Living Service Nambour 07 5441 7278 • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • •

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DisabilitySupportGuide.com.au

147

Age Groups

In Home & Community Support Queensland

Services

R eg

Location Phone Provider Name Providers servicing Sunshine Coast region (continued) TAG 5 Mount Gravatt 07 3216 8903 • • • • • • • • Wellways Australia 1300 111 400 • • • • • • Providers servicing Tropical North region Access Community Housing • Cairns 07 4031 6702 • • Company ARC Disability Services Manunda 07 4046 3600 • • • • • • • Aspire Golf Redlynch 0435 533 724 • • breakthru Vincent 1800 767 212 • • • • • Cape Counselling & Wellbeing • • Centre Weipa 0429 062 449 • Carers for You 07 4041 2448 • • • • • • • Cootharinga Society • of North Queensland Currajong 07 4759 2000 • • • • • • D&T Martin Construction Gordonvale 0435 028 286 • • • Delwyn Sheehan Mossman 07 4098 2294 • • • • Disability Matters Atherton 07 4091 3840 • • • • • • • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • • • • Envizion Group Cairns 07 4031 2177 • • • FlexiChoice MDFSA Mareeba 07 4092 2332 • • • • • • Fox Mowing & Gardening 1800 369 669 • I Hate Cooking 0410 526 477 • • Just Better Care Australia 1300 587 823 • • • • • • • Lifestyle Connections • • • • Association Bungalow 07 4035 6771 • • Little Sparrows • • • Speech Therapy Westcourt 0400 217 577 • LTTS Coorpooroo 1300 994 854 • • • • Mind Australia 1300 286 463 • • • Mossman Support Services Mossman 07 4098 2836 • • • • • North and West • • • Remote Health Currajong 07 4781 9300 • • • • Optimise Health and Wellness Ingham 07 4423 7662 • • • • • • • Ozcare Gulliver 1800 692 273 • • • • • • Paediatricks Railway Estate 0418 437 274 • • • • • Ravenshoe • Community Centre Ravenshoe 07 4097 7242 • • Real Living Options • • Bungalow 07 4035 5886 • • • • Association Spinal Home Help Moorooka 07 3189 3414 • • • • SSS Prosthetics & Orthotics Aitkenvale 07 4775 1323 • • • • Tableland Community • • Link Association Atherton 07 4091 7066 • • • • Tropics Occupational Therapy Manoora 0431 531 419 • • Value Wellness Smithfield 0466 663 637 • • • • Xtremecare Australia Maudsland 07 5514 6500 • • • • • •

DSG Web ID

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148

DPS Guide to Disability Support Queensland 2019

Advisors

DisabilitySupportGuide.com.au

149

Leap in! Plan Management helps you get ready for your NDIS meeting and is the perfect partner to manage your plan.

Unlock your NDIS. I’ve got my NDIS plan and I’m looking for a plan manager.

I’m getting ready for my first NDIS plan.

Leap in! gives you: • Fast turnaround – join today and claim tomorrow! • Real time tracking of your NDIS budgets • Easy claiming and payment of your invoices • Assistance to find providers that are right for you.

Get started with: • A free NDIS pre-planning consultation – all you need to know in one call • Australia’s leading NDIS planning app • Info on all the options for managing your plan • Experienced and friendly crew ready to help.

It’s time to make it happen. Call 1300 05 78 78 or download the free app today.

150

DPS Guide to Disability Support Queensland 2019

About Advisors Advisors

Whether youâ&#x20AC;&#x2122;re trying to find a job, need financial advice or want to gain an understanding of the best supports available to you under the National Disability Insurance Scheme (NDIS), an advisor who specialises in a specific area will be able to help you make sense of it. There are employment advisors who can help you work through the opportunities available to you when you transition from school into the workforce, and financial services who can give advice on what effect your disability may have on your

income and financial situation. Or you may need help from a plan manager to

help you navigate the funding system to make sure you get the most out of NDIS supports services.

Advisors can help make your life easier and will work with you to ensure you get

the best outcomes for you. They can look at your personal circumstances and what youâ&#x20AC;&#x2122;re trying to achieve and give you advice on what steps need to be taken.

On the following pages we explain what different Advisors do and how they

can help you. The Advisors Directory starting on page 157 lists providers who deliver services in Queensland.

Case Study

35 year old Trevor enlisted the help

a kitchen and to cook healthy meals.

learn some life skills that allow him to

with Trevor to improve his ability to

of advisors from Psylution Worx to

live independently. An occupational

therapist and speech therapist took

the time to understand Trevor and

the challenges he faces.

He told the therapists that he was

having some trouble getting to his

appointments, managing his money

and wanted to learn to shop and cook

for himself.

Over the course of five months Trevor

attended multiple appointments that

While the speech therapist worked

read and write and better understand instructions and recipes.

Over time Trevor became more

confident in his abilities and began to practice them in the community with his support worker. He was

cooking various recipes, doing meal and budget planning and using the

strategies developed to time manage so that he would maintain all of his commitments.

were tailored to meet his needs and

Trevor was also able use his newly

therapist worked alongside him to

things that made him feel happy

build his capacity. The occupational

learnt skills to participate in the

help develop essential life skills, such

and confident.

management, learning to shop for the

practicing Trevor is now able to live in

as learning to tell the time of day, time

the food needed for the week, using

After months of learning and

his home independently.

He is cooking his own meals, writing

his shopping lists and managing

his money.

With the help of Psylution Worx and

a supportive team of advisors, Trevor

is happy, more independent and able

to cook meals, manage his time and

look after a well-kept house.

Case study provided by Psylution Worx

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151

Assessments

Before you can start any type of therapy or support it is common to have an

assessment first. The purpose of assessments is to get to know you, understand

how your disability affects your daily life and what support you need to help make your life easier.

You’ll meet the therapist that will support you through the sessions or a clinical

director and they will also discuss with you what you would like to achieve through the therapy sessions and what the therapy will involve.

An assessment will identify what your needs are to make sure you receive the appropriate support. In some cases the professional can refer you to other specialists for additional support.

Before you start using special equipment such as a wheelchair, hearing aids or

home modification equipment such as grab rails or ramps, it is best to have an

assessment to make sure that the equipment you’ll be using is right for you and your circumstances.

Advisors

To find providers who offer assessments near you, turn to the Advisors Directory on pages 157-164.

Case coordinators

Case coordinators are highly qualified workers who can meet with you to

discuss your needs. They act as overarching case managers, assigning support coordinators to coordinate the supports required in your NDIS plan.

These important coordinators talk to providers about the supports you need and take case notes to support insurance or legal claims.

Case coordinators will identify what supports you may need and keep well-

documented information about you and what you require. They will then hand the plan of action over to a support coordinator to implement your supports.

To find case coordinators in your area, turn to the Advisors Directory on pages 157-164.

Education support

By law every child is entitled to the same education opportunities. For students

with disability, schools must make ‘reasonable adjustments’ to student learning

programs and the school environment. To ensure a safe and inclusive environment for students with disability adjustments can be made to the way the classroom is set up, the approach to teaching and learning, ways students are assessed

for progress, as well as planning to meet individual needs and ongoing training for staff.

The Department of Education and Training is responsible for day-to-day

supervision of students, employing appropriately trained staff, providing learning

aids, organising transport for school activities, adjusting the school curriculum and ensuring the school buildings are easily accessible. However, some supports may be covered through the NDIS.

You may receive education supports through your NDIS plan if you need assistance with self-care at school, specialist transport, portable equipment or specialised, intensive support when transitioning between schools.

You’ll find more information about Queensland education support programs for students with disability on pages 36. 152

DPS Guide to Disability Support Queensland 2019

Students with disability can access additional support at primary and high school through both internal and external services. These can include special programs within the school, specialised schools, counselling, tutoring, as well as teaching aids and allied health supports. Support is also available at most preschools, kindergartens and early learning centres.

Specialist advisors can give you further information and guide you if you are

interested in continuing in higher education or vocational education and training. You can find more information on educational support at the Department of

Advisors

Education and Training website education.gov.au.

To find providers who offer education support in the Advisors Directory go to pages 157-164.

Employment support As well as increasing your independence and participating in your community,

finding employment will help you develop new skills. An employment support

advisor can offer career advice and help you plan an employment pathway, so you can work towards your employment goals.

To help with some basics, employment services may assist with writing your

resumé or finding other professional development opportunities. They may also

support you by finding on-the-job training and supporting employers to assist you in your work.

Service providers can also help support you in your employment by providing

the opportunity for you to work within a service provider owned business. This is known as ‘supported employment’.

Once you have found a job, you can receive one-on-one support to help you maintain your employment and smooth out any difficulties you may face.

There are a number of Government programs which aim to support people with disability in finding and keeping employment.

Read more about employment and volunteering options on page 76 and turn to pages 157-164 to find employment support near you.

YOUR DISABILITY INFORMATION DESTINATION Talking Disability is Australia’s leading resource covering all the latest news and industry developments from across the disability support sector. Our expert team of journalists inform Australians about the things that matter most; participant experience, provider nitatives, Government policy and much more.

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153

Financial services Living with or looking after someone with a disability can impact your life

financially. Financial services such as financial advisors can assist in budgeting,

Advisors

organising finances and planning for the future.

If your disability means you are unable to work you may be eligible for a regular payment from the Government. Financial advisors can offer advice on how to manage your income and any financial assistance you receive. They can also

help in planning for the future, especially if you are under the care of a family

member. Financial services can also be appointed to make financial decisions on your behalf.

The Financial Planning Association of Australia can help you find an accredited planner in your local area, however, it is always a good idea to ask financial

planning companies if they have previous experience in handling the monetary matters of people with disabilities. Some financial planning companies even specialise in this!

To find financial services turn to pages 157-164 of the Advisors Directory.

Intervention support Intervention support is an umbrella term for all the different supports available to

help you gain or regain your independence and increase your participation within your community.

PsylutionWorx for your peace of mind

An allied health practice 07 4728 4288 or 07 4723 4222 admin@pwx.net.au

www.psylutionworx.com.au Woolcock Centre, Shop 4 - 262 Woolcock Street Currajong, Townsville QLD

• Multidisciplinary approach • Psychology • Speech Pathology • Occupational Therapy • Assessments • Positive Behaviour Support plans • ADOS – Autism Diagnostic Observation Schedule • Forensic assessment and reports • Outreach to Charters Towers • Home and School visits

A child and adolescent allied health practice 154

DPS Guide to Disability Support Queensland 2019

These supports could include strategies to prepare you for employment, such as assistance in searching for a job, training and skill building or support in finding community activities that interest you.

Intervention support plays an important role in helping you live a fulfilling life and achieve your goals.

Turn to pages 157 to find providers offering intervention support.

Plan managers If you choose to not self-manage or have an agency manage your NDIS funds, a plan manager can help. They receive invoices from your providers, pay invoices and provide you with a monthly statement showing your funding spending.

Plan managers can help you make the most of your funding and also allow you to use the supports of non-NDIS registered providers. They give you the freedom of choice and control without all the responsibility of self managing your NDIS plan. At your NDIS planning meeting you can discuss how you want your funds

managed and you can choose a plan management provider. Your support To find a plan manager near you turn to pages 157-164.

Support coordinators Support coordinators can assess, plan, liaise, monitor and evaluate your supports to help you achieve the outcomes you want from your NDIS plan and support

services. They approach each case differently to meet your individual needs and help you reach your goals.

To help you get the support you need support coordinators will need to: ⃝ understand you, your disability and your family ⃝ liaise with and involve service providers that meet you and your family’s needs

Advisors

coordinator can help you select the best plan manager for you.

⃝ highlight any barriers standing between you and support services and/or achieving your goals.

They are also responsible for: ⃝ ensuring there are adequate funds available to fulfil your support ⃝ resolving any problems that arise with you or your service provider. Support coordination can be broken up into three areas: ⃝ Support connection helps develop your ability to take control of your NDIS

plan and supports by maintaining relationships with your service providers, resolving any issues and connecting to support services.

⃝ Support coordination helps you navigate the often confusing and complex service delivery environment by developing your skills in connecting to,

coordinating and managing your support services. It also helps build your

confidence in reaching out to service providers that will help you meet your individual goals, such as occupational therapy or behavioural support.

⃝ Specialist support coordination is suited for people in high-risk situations. It is a time limited support that addresses complex barriers and assists you in connecting to appropriate support services. Specialist support

coordination is a high intensity support and is only appropriate under exceptional circumstances.

Turn to page 157-164 to find providers in your area who offer support coordination.

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Queensland regions To help you find providers that offer services near you, we have sorted the directory tables on the following pages into a number of regions.

Providers that have indicated they look after all of Queensland or those that did not specify a region with DPS are

listed under â&#x20AC;&#x2DC;Providers servicing all of QLDâ&#x20AC;&#x2122;. If a provider services one or multiple regions but not all, they will be listed in each of the applicable regions.

You can use the map below to work out which region covers the area you live in.

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How to read the Advisors Directory

NSW

Advisors

10001 11100 01010 11011

Advisors Directory listings

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under ‘Providers servicing all of QLD’ if no region was selected or they service the Provider Name

Location

Phone

Services • • • • • • •Age• • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Asse I T Y ssm Case ent Co Edu ordinat cati ion o Emp n Sup loym port Fina ent S upp ncia Inte l Supp ort ort rven Plan tion S u pp Ma Sup nagers ort por t Co Oth er ordinat ion Sup por t de Sup l por ivered t 0 - 4 delive at hom red e yea in p 5 - 1 rs ract 2 ye ice 13 - ars 17 y 18 - ears 6

Providers servicing all of QLD The lists include both registered and unregistered NDIS providers in alphabetical ABC Supports Capitolthe 0123 456 789 order, detailing whether they provide Core, Capital or Capacity supports under ABusiness Riverside 12 3456 7890 NDIS. It also indicates some of the specific services they deliver. XYZ City Centre 23 4567 8901 The tables show if the provider can come to your house or school to deliver

Advisors

Reg

services or works from a set location in the Provider such Name as a medical practice. Location A tick Phone

‘verified’ column indicates that Providers the providerservicing has confirmed information that is all ofthe QLD

•

• Groups • • • • • Age • • • • • • • • • • • • • • • • • • • • • • • • • • • DSG • • • • •

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service provider has an advertisement in this Guide, then the page number of the

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Reg

Provider Name Location Phone advert is listed in red under ‘Advertisement Page’. Providers servicing all of QLD ABC Supports 0123 456 789identifier • • •to find out•more • • • • •Location • Provider Name Phone ü The ‘DSG Web ID’ number can be used Capitol as a unique ABusiness Riverside 12 3456 7890 • • • • • • • • • • information about the provider on DisabilitySupportGuide.com.au. YouProviders can enter servicing all of QLD • ü XYZ City Centre 23 4567 8901 • • • • • • • • • • • • • • NSW • • • •ü

Advisors

rovider Name Location Phone Providers servicing all of QLD BC Supports Capitol 0123 456 789 Business Riverside 12 3456 7890 YZ City Centre 23 4567 8901

Capitol 0123 456 789

• •

City Centre 23 4567 8901

DSG Web ID

10001 11100 01010 • 11011

10001 11100 01010 11011

For the most up-to-date information about providers and services visit DisabilitySupportGuide.com.au and enter the DSG Web ID number in the search field.

DisabilitySupportGuide.com.au

Web ID

• • • • • • • • • • • • •

• • • • • • • •ü Age Groups Riverside 12 3456 7890 •

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ABC Supports Capitol 0123 456 789 • • •Services ABusiness Riverside 12 3456 7890 • • • Providers that are listed without location details have indicated that they will XYZ City Centre 23 4567 8901 • • • • deliver services in Queensland but their head office may be based interstate. If a

displayed is correct.

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whole State.

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regions, they will be listed in each of the applicable regions. They’ll be listed

• • • • Services • • • • • • • • • •

iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Asse I T Y ssm Case ent Co Edu ordinat cati ion o Emp n Sup p loy ort Fina ment S upp ncia Inte l Supp ort ort rven Plan tion S Man uppo Sup agers rt por t Oth Coord inat er ion Sup po

Provider Name Location Phone The tables on the next few pages list only ‘verified’ Advisors. These providers have Providers servicing all of QLD confirmed with DPS that the information that is displayed is correct. ABC Supports Capitol 0123 456 789 Providers are listed by service region. See the map on the opposite page for ABusiness Riverside 12 3456 7890 XYZ City Centre 23 4567 8901 the boundaries of each service region. If a provider services one or multiple

iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Asse I T Y ssm en C

Provider Name Location Phone Providers servicing all of QLD ABC Supports Capitol 0123 456 789 ABusiness Riverside 12 3456 7890 XYZ City Centre 23 4567 8901

DSG Web ID

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Reg iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Asse I T Y ssm Case ent Co Edu ordinat cati ion o Emp n Sup loym port Fina ent S upp ncia Inte l Supp ort ort rven Plan tion S Man uppo Sup agers rt por t Oth Coord inat er ion S up por t de S up l por ivered t 0 - 4 delive at hom red e yea in p 5 - 1 rs ract 2 ye ice 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fied Adve Pag rtiseme e nt

Services

157

Provider Name Location Phone Providers servicing all of QLD Acacia Medical 02 6771 4655 All Disability Plan Management 1300 399 913 Arafmi New Farm 07 3254 1881 ASAP Bookkeeping Solutions Bundaberg 0415 869 199 Asperger Services Australia Virginia 07 3865 2911 Australian Tomatis Method 1800 677 010 Bespoke Lifestyles Paddington 07 3368 1010 Better Life Mobile 03 9018 5349 Capital Guardians 03 9005 5711 Care 4 U Brisbane 0411 538 319 Clarity Online Counselling Clayfield 07 3262 9320 CPL Fortitude Valley 1800 275 753 Disability Housing Solutions Buddina 0414 535 202 Eyes and Independence Burpengary East 0409 977 808 Fabic Carrara 07 5530 5099 Geoffrey Ellery 0498 662 858 Guide Dogs for the Blind Bald Hills 07 3500 9060 Hadrill Accounting 02 6154 7792 Haptic Design 0416 107 975 HCA Home 1300 422 634 Health & Community Solutions Marcoola 0438 636 041 Healthy Minds The Gap 07 3300 4374 Holistic Lifestyle Services Beenleigh 0412 558 436 Hypno-Link 08 7122 3232 Ideal Plan Management 1300 800 110 Integra 1800 696 347 Lantern Claims 1300 526 837 Leap in! Plan Management Brisbane 1300 057 878 Life Without Barriers 02 4033 4500 LifeTec Australia Newmarket 1300 543 383 Mable 1300 736 573 Mark Barber 0481 571 751 Me Well 1800 258 258 MPD Accessibility Annerley 07 3892 2227 My Plan Manager 0451 095 552 PME Group 1300 131 884 Rehability Australia Morningside 07 3161 2471 Simavita (Aust) 02 8405 6300 Spinal Cord Injuries Australia 1800 819 775 Support Care Management Services Warner 0412 655 909 Technical Solutions Australia 03 9737 9000 UnitingCare Brisbane 1300 778 081 Vision Australia - Blind and Low Vision Services QLD Coorparoo 1300 847 466 VOK Holistic Care Collingwood Park 07 3288 4307 Work Connection Limited Cannonvale 07 4946 7630 Note: 1. 89D, 120, IBC

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Advisors Queensland

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44875 44900

IFC Inside Front Cover IBC Inside Back Cover

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DPS Guide to Disability Support Queensland 2019

Provider Name Location Phone Providers servicing Brisbane region Able Australia Services - Queensland Southport 1300 225 363 Adebayo Ojuri Mango Hill 0415 374 063 Advanced Personal Care Eight Mile Plains 0466 181 483 Afford Southport 1300 186 264 Anuha Gatton 07 5462 3272 Applied Psychology Maroochydore 0474 220 613 Arefen Highfields 0448 377 117 ARMIA (Active Refugee and Migrant Integration in Australia) Sunnybank 07 3344 1149 Autism Matters Sunnybank Hills 07 5641 1468 Beacon Support Strathpine 1300 435 782 Behaviour Support and Training Ipswich 0416 292 171 Bloom Lifespan Therapy Services Upper Mount Gravatt 07 3343 2141 Branches Lifestyle Support Ferny Grove 07 3851 1068 breakthru Vincent 1800 767 212 Burnie Brae Chermside 07 3624 2121 Carers Link 07 3901 1165 Caring Hands Home Care Slacks Creek 0403 470 949 Centenary Occupational Therapy Westlake 1300 522 082 Challenge Community Services Brisbane 1800 679 129 Cirrus Health 0409 626 923 Community Living Association Nundah 07 3266 5633 David Martin Kenmore 07 3720 2331 Speech Language Pathologist Downs Pain Clinic Toowoomba 07 4638 0506 Runcorn 0407 671 621 Driving Well Occupational Therapy Endeavour Foundation Cannon Hill 1800 112 112 EPIC Assist 03 9467 1388 Fitness N Motion Health Centre Morayfield 07 5428 2088 Focal Community Living North Ipswich 07 3812 2014 Footprints in Brisbane Fortitude Valley 07 3252 3488 Grosskopf Consulting Springfield Central 0431 919 708 Horizons OT Marcus Beach 0405 348 882 House with No Steps QLD Burleigh 1300 538 746 Hummingbird House (Wesley Mission Queensland) Chermside 07 3621 4364 Interact Australia Maroochydoore 03 8650 7000 JewishCare 1300 133 660 Job Centre Australia 02 4322 5511 Joblife Employment 1800 319 502 Just Better Care Australia 1300 587 823 Lifeline Darling Downs & South West QLD Ltd Toowoomba 1300 991 443 Living Made Easy 1300 434 159 LTTS Coorpooroo 1300 994 854 Mind Australia 1300 286 463 Miraa House Westlake 07 3376 7966 Momentum Collective Coolangatta 1300 900 091

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Advisors Queensland

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OBC Outside Back Cover

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Advisors Queensland

Age Groups

Services

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Provider Name Location Phone Providers servicing Brisbane region (continued) Montrose Therapy & Respite Services Darra 1800 193 362 • • • • Moving Forward Podiatry Cannon Hill 0481 880 509 • • • Mpower You Ebbw Vale 0476 077 717 • • • New Life Perspectives • Consultancy Service Morayfield 0430 127 618 • • Nextt 1300 657 915 • • • • Open Minds Australia Woolloongabba 1300 673 664 • • • • ORS Group 1800 000 677 • • Outcomes Therapy Dakabin 0466 994 500 • • • Ozcare Gulliver 1800 692 273 • • • • Psychological Solutions QLD Belmont 07 3890 7033 • • • S.C.O.P.E Caboolture South 07 5428 0155 • • • • Sandpiper Care Clayfield 07 3862 3900 • • • Sensory Modulation Brisbane Wilston 0437 280 359 • • SeQual Association Newmarket 07 3352 4774 • • • • Speech Therapy Centre Caboolture 0423 789 799 • • Spinal Home Help Moorooka 07 3189 3414 • • • Sunshine Welfare • Woolloongabba 07 3391 4119 • • & Remedial Association Synapse West End 07 3137 7400 • • • TAG 5 Mount Gravatt 07 3216 8903 • • • • Tarampa Assist Tarampa 07 5426 8314 • • • • Tea-Cup Cottage Capalaba 0409 896 311 • • • • Brisbane 07 3181 5655 • • • • Tradern Australia Care and Training Unique Oz Care Sunnybank Hills 0434 223 522 • • • • Warrina Services Toowoomba 07 4638 0399 • • • • Wellways Australia 1300 111 400 • • • • Wesley Mission Queensland Chermside 1800 448 448 • • • • WhisperingPines Consultancy Ipswich 0426 972 068 • • Xtremecare Australia Maudsland 07 5514 6500 • • • • Providers servicing Central QLD region A'bell Planning and Support Services Bundaberg 07 4153 1536 • • • Actscare Toowoomba 07 4638 1939 • • • • Arefen Highfields 0448 377 117 • • • • Behaviour Support and Training Ipswich 0416 292 171 • • CentacareCQ Rockhampton 1300 523 985 • • • • Cirrus Health 0409 626 923 • • • • Co-Ordinated Support Services Bundaberg 07 4152 7404 • • • Coastal Rehab Buddina 07 5478 3719 • • • Darling Downs Wellness Therapies Goomburra 0414 896 284 • • • Dianne McDowell North Rockhampton 0412 315 691 • • • • Downs Pain Clinic Toowoomba 07 4638 0506 • • • Drew Stephenson Pialba 07 4124 2088 • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • Enhanced Psychology Hervey Bay 07 4124 3979 • • EPIC Assist 03 9467 1388 • • Gladstone Community Linking Agency Gladstone 07 4972 8855 • • • • Granite Belt Support Services Stanthorpe 07 4681 3020 • • • •

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Advisors Queensland

Age Groups

Services

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Provider Name Location Phone Providers servicing Central QLD region (continued) Happy Days Ahead Svensson Heights 0421 660 449 • • Horizons OT Marcus Beach 0405 348 882 • • • House with No Steps QLD Burleigh 1300 538 746 • • • • Integrated Disability Support Services Bundaberg 07 4303 7969 • • • • Jakins Accounting Toowoomba 07 4637 2349 • • Joblife Employment 1800 319 502 Kerri Marshall East Toowoomba 07 4639 3367 • • • Life Choice Wide Bay Burnett Maryborough 07 4123 6288 • • • • • Lifeline Darling Downs & South West QLD Ltd Toowoomba 1300 991 443 • • • • LiveBetter Community Services Rockhampton 1300 952 273 • • • • Loving Arms Restoration Care 0405 382 342 • • • • LTTS Coorpooroo 1300 994 854 • • • • • Michelle Lad 0411 639 380 • Mind Australia 1300 286 463 • • • Momentum Collective Coolangatta 1300 900 091 • • • • • Montrose Therapy & Respite Services Darra 1800 193 362 • • • • Noelle Nevin Chinchilla 07 4662 7664 • • • • On James' Desk Top Camp 0414 696 455 • • Open Minds Australia Woolloongabba 1300 673 664 • • • • Ozcare Gulliver 1800 692 273 • • • • Positive Steps Mentoring, Autism Programs Gin Gin 0439 946 301 • • • Spinal Home Help Moorooka 07 3189 3414 • • • STEPS Group Australia Caloundra 07 5458 3000 • • • TAG 5 Mount Gravatt 07 3216 8903 • • • • Tea-Cup Cottage Capalaba 0409 896 311 • • • • Value Wellness Smithfield 0466 663 637 • • • • Warrina Services Toowoomba 07 4638 0399 • • • • Wellways Australia 1300 111 400 • • • • • Yumba Bimbi Support Services Emerald 07 4987 7933 • • • • Providers servicing Gold Coast region Able Australia Services - Queensland Southport 1300 225 363 • • • • Adebayo Ojuri Mango Hill 0415 374 063 • • • • • Advanced Personal Care Eight Mile Plains 0466 181 483 • • • • • Afford Southport 1300 186 264 • • • • ARMIA (Active Refugee and Migrant Integration in Australia) Sunnybank 07 3344 1149 • • • • • Autism Matters Sunnybank Hills 07 5641 1468 • • Beacon Support Strathpine 1300 435 782 • • • • Begin Bright Hope Island Hope Island 0452 365 755 • • Behaviour Support and Training Ipswich 0416 292 171 • • Bela Menso Mudgeeraba 07 5601 0104 • • • • Brain and Behaviour Centre Bloom Lifespan Therapy Services Upper Mount Gravatt 07 3343 2141 • • • • • breakthru Vincent 1800 767 212 • • • • • Brith's Little Swimmers Southport 0416 218 884 • • Canefields Clubhouse Beenleigh Logan City 07 3807 0951 • • • • Caring Hands Home Care Slacks Creek 0403 470 949 • • • • Cirrus Health 0409 626 923 • • • • •

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Services

R eg

Provider Name Location Phone Providers servicing Gold Coast region (continued) Driving Well Occupational Therapy Runcorn 0407 671 621 • • • Emily Schulz Robina 07 5575 7281 • Endeavour Foundation Cannon Hill 1800 112 112 • • • • EPIC Assist 03 9467 1388 • • Focal Community Living North Ipswich 07 3812 2014 • • • • • Grosskopf Consulting Springfield Central 0431 919 708 • • • • Harmonie 0427 471 696 • House with No Steps QLD Burleigh 1300 538 746 • • • • JewishCare 1300 133 660 • • Joblife Employment 1800 319 502 Just Better Care Australia 1300 587 823 • • • • • Just Better Care Brisbane South & East Slacks Creek 07 3272 9555 • • • • Living Made Easy 1300 434 159 • LTTS Coorpooroo 1300 994 854 • • • • • Miraa House Westlake 07 3376 7966 • • • Momentum Collective Coolangatta 1300 900 091 • • • • • Montrose Therapy & Respite Services Darra 1800 193 362 • • • • Mpower You Ebbw Vale 0476 077 717 • • • MyLink Social Work Services & Counselling Nerang 0411 633 499 • • • • Odyssey Private Aged Care Robina 0403 258 859 • • • • Open Minds Australia Woolloongabba 1300 673 664 • • • • ORS Group 1800 000 677 • • Ozcare Gulliver 1800 692 273 • • • • Reconnact Coolangatta 0406 471 742 • • • • SeQual Association Newmarket 07 3352 4774 • • • • Spinal Home Help Moorooka 07 3189 3414 • • • Tableland Community Link Association Atherton 07 4091 7066 • • • • TAG 5 Mount Gravatt 07 3216 8903 • • • • North Tamborine 1300 663 119 • • • • Tamborine Health Services Tarampa Assist Tarampa 07 5426 8314 • • • • Tradern Australia Care and Training Brisbane 07 3181 5655 • • • • Unique Oz Care Sunnybank Hills 0434 223 522 • • • • Uniquely Abled Palm Beach 0432 314 413 • • Webster College 0401 664 456 • • • • Wellways Australia 1300 111 400 • • • • • Wesley Mission Queensland Chermside 1800 448 448 • • • • • Xtremecare Australia Maudsland 07 5514 6500 • • • • Providers servicing North Coast region A1 Companion Care Aitkenvale 0409 890 432 • • • • Access Therapy Services Mundingburra 07 4779 1886 • • • • Achieving Change Deeragun 0400 905 074 • • • APR Disability Services Kirwan 0439 908 494 • • • • Bela Menso Brain and Behaviour Centre Mudgeeraba 07 5601 0104 • • • • breakthru Vincent 1800 767 212 • • • • • Cathy Jeffries Speech Pathologist Rural View 0438 185 472 • • CentacareCQ Rockhampton 1300 523 985 • • • • • Endeavour Foundation Cannon Hill 1800 112 112 • • • •

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DPS Guide to Disability Support Queensland 2019

DSG Web ID

Advisors Queensland

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing North Coast region (continued) Harmonie 0427 471 696 • Hinterland Community Care Dysart 07 4958 2116 • • • • House with No Steps QLD Burleigh 1300 538 746 • • • • Ideal Placements Mackay 07 4957 8177 • • • • Jobfind 1800 931 976 Joblife Employment 1800 319 502 Julie Saunders Mackay 0437 158 683 • • • Just Better Care Australia 1300 587 823 • • • • • Kith and Kin Association Townsville Townsville 07 4722 0101 • • • • LiveBetter Community Services Rockhampton 1300 952 273 • • • • LTTS Coorpooroo 1300 994 854 • • • • • Mackay & District Spinal Injuries Association West Mackay 07 4957 2180 • • • • Mackay Lifestyle Choices Slade Point 0413 811 324 • • • • Mind Australia 1300 286 463 • • • Montrose Therapy & Respite Services Darra 1800 193 362 • • • • NQ Enable Townsville 0488 778 042 • • Open Minds Australia Woolloongabba 1300 673 664 • • • • Optimal Therapy Services Mackay 0439 764 377 • • • Optimise Health and Wellness Ingham 07 4423 7662 • • • • Ozcare Gulliver 1800 692 273 • • • • Psylution Worx Currajong 07 4728 4288 • • • • • Spinal Home Help Moorooka 07 3189 3414 • • • SSS Prosthetics & Orthotics Aitkenvale 07 4775 1323 • • • • TFM Townsville Fitness Massage Kirwan 0414 064 479 • • • • Townsville Independence Program • for Active Community Living Aitkenvale 07 4725 1070 • • Value Wellness Smithfield 0466 663 637 • • • • Wellways Australia 1300 111 400 • • • • • Providers servicing Outback region Access Therapy Services Mundingburra 07 4779 1886 • • • • LiveBetter Community Services Rockhampton 1300 952 273 • • • • LTTS Coorpooroo 1300 994 854 • • • • • SSS Prosthetics & Orthotics Aitkenvale 07 4775 1323 • • • • Value Wellness Smithfield 0466 663 637 • • • • Providers servicing Sunshine Coast region Adebayo Ojuri Mango Hill 0415 374 063 • • • • • Advanced Personal Care Eight Mile Plains 0466 181 483 • • • • • Afford Southport 1300 186 264 • • • • Applied Psychology Maroochydore 0474 220 613 • • • ARMIA (Active Refugee and Migrant Integration in Australia) Sunnybank 07 3344 1149 • • • • • Avenues Lifestyle Support Association Gympie 07 5482 9775 • • • • Beacon Support Strathpine 1300 435 782 • • • • Cirrus Health 0409 626 923 • • • • • Coastal Rehab Buddina 07 5478 3719 • • • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • EPIC Assist 03 9467 1388 • • Equity Works Association Maroochydore 1300 486 440 • • •

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Advisors Queensland

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing Sunshine Coast region (continued) Health and Rehab 1 Woombye 0412 292 982 • • • Horizons OT Marcus Beach 0405 348 882 • • • House with No Steps QLD Burleigh 1300 538 746 • • • • Interact Australia Maroochydoore 03 8650 7000 • JewishCare 1300 133 660 • • Joblife Employment 1800 319 502 Just Better Care Australia 1300 587 823 • • • • • • Just Better Care Sunshine Coast Currimundi 07 5353 5111 • • • • Lavender House Respite Care Golden Beach 0409 879 669 • • Living Made Easy 1300 434 159 • • LTTS Coorpooroo 1300 994 854 • • • • • Momentum Collective Coolangatta 1300 900 091 • • • • • • Montrose Therapy & Respite Services Darra 1800 193 362 • • • • Noosa Psychology Clinic Noosa Heads 0408 755 419 • • • Open Minds Australia Woolloongabba 1300 673 664 • • • • ORS Group 1800 000 677 • • Ozcare Gulliver 1800 692 273 • • • • S.C.O.P.E Caboolture South 07 5428 0155 • • • • SeQual Association Newmarket 07 3352 4774 • • • • Speech Therapy Centre Caboolture 0423 789 799 • • Spinal Home Help Moorooka 07 3189 3414 • • • STEPS Group Australia Caloundra 07 5458 3000 • • • Sunshine Butterflies Cooroibah 07 5470 2830 • • • • • TAG 5 Mount Gravatt 07 3216 8903 • • • • • Wellways Australia 1300 111 400 • • • • • Providers servicing Tropical North region ARC Disability Services Manunda 07 4046 3600 • • • • breakthru Vincent 1800 767 212 • • • • • • Cape Counselling & Wellbeing Centre Weipa 0429 062 449 • • Carers for You 07 4041 2448 • • • • Delwyn Sheehan Mossman 07 4098 2294 • • • • Disability Matters Atherton 07 4091 3840 • • • • • Endeavour Foundation Cannon Hill 1800 112 112 • • • • Envizion Group Cairns 07 4031 2177 • • • EPIC Assist 03 9467 1388 • • Inspire Early Intervention Kewarra Beach 0457 248 889 • • • Jobfind 1800 931 976 Just Better Care Australia 1300 587 823 • • • • • • Lifestyle Connections Association Bungalow 07 4035 6771 • • • • Little Sparrows Speech Therapy Westcourt 0400 217 577 • • • • LTTS Coorpooroo 1300 994 854 • • • • • Mind Australia 1300 286 463 • • • Mossman Support Services Mossman 07 4098 2836 • • • Optimise Health and Wellness Ingham 07 4423 7662 • • • • • Ozcare Gulliver 1800 692 273 • • • • Spinal Home Help Moorooka 07 3189 3414 • • • SSS Prosthetics & Orthotics Aitkenvale 07 4775 1323 • • • • Tableland Community Link Association Atherton 07 4091 7066 • • • • Value Wellness Smithfield 0466 663 637 • • • • • Xtremecare Australia Maudsland 07 5514 6500 • • • •

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DPS Guide to Disability Support Queensland 2019

Equipment & Technology

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165

Equipment & Technology

About Equipment & Technology You can use the wide range of equipment and technology that is available to help you with tasks you wouldn't normally be able to do, or to make them easier and safer for you to do them. These devices or systems can give you confidence with everyday living by assisting with mobility, communication and personal care. They may also reduce the need for assistance from another person and in some cases, may prevent or slow the development of further impairment.

Common equipment may include handrails or bathroom chairs and some can be tailored specifically for your needs, such as a prosthesis. Technology can also be

used to make life easier by modifying devices and appliances, such as vehicles and beds to make them easier to access or operate.

As technology is ever changing, it is worthwhile checking in to see what new products could benefit you.

On the following pages we explain what different Equipment & Technology options there are and how they can help you. The Equipment & Technology

Directory starting on page 173 lists providers who deliver services in Queensland.

Case Study

When mum of six, Kristine, needed

expert help to cater for the needs

and Leigham, with ramp access

connecting the carport to the patio

of her two sons with disability, she

and the house.

LifeTec to complete a complex home

funded the carport conversion into a

Disability Insurance Scheme (NDIS).

was approved under the NDIS.

enlisted the help of service provider

modification under the National

Jayson, 18, and his brother Leigham,

While Kristine and her family self-

bedroom, the bathroom modification

“This has made a massive difference

14, both have a rare form of

to our lives. It’s not easy having

nervous system and spinal cord.

but the modifications have made

leukodystrophy that affects the brain,

Both boys use tilt-in-space manual

wheelchairs and customised hospital

beds and were unable to use the

two boys in wheelchairs in a house,

it so much easier for us as a family,”

Kristine says.

Having these modifications has changed everything for us,” Kristine says.

“They’re wheeling up and down the

“Assistive technology helps millions

to access the inside and outside of

achieve independence and simply get

recommendations to turn the existing

“People don’t realise how much room

Coordinator at Lifetec, Katie-Anne

the carport into a bedroom for Jayson

one in your house with you.

standard bedrooms and bathrooms in

the house.

LifeTec occupational therapists made

patio into a bathroom and convert

166

ramp on their own. They are now able the house.”

that takes up, just to keep the loved

DPS Guide to Disability Support Queensland 2019

of people to learn, work, socialise,

more out of life,” Home Modification

Grice says.

*Case study provided by Lifetec

Some common aids and equipment that can help you go about daily tasks

include visual/hearing equipment, such as hearing aids or a large print computer keyboard, mobility equipment, such as a walking frame or a wheelchair, assistive

equipment, such as shower chairs, lifters and bed barriers, aids for daily living, such as modified eating utensils, orthotics and prosthetics, such as artificial body parts or splints and braces, sensory regulation and educational toys.

These supportive aids and equipment can be included in your NDIS plan and funded through the Scheme to either hire or buy.

You can speak to your plan manager or Local Area Coordinator about what tasks you believe can be helped with the use of aids or equipment.

You can find providers who offer a range of aids and equipment in the directory tables on pages 173-183.

Assistive technology Assistive technology is any device, system or design used to help you perform functions that you find difficult.

If you have a physical or intellectual disability, assistive technologies can be

critical in allowing you to communicate, participate in everyday tasks and achieve

independence. These technologies also benefit your support network such as your family members, carers, teachers, employers and members of the community.

Assistive technologies can also be referred to as inclusive or adaptive technologies and range from manual and electronic devices.

These devices and products do not have to be costly or high-tech. Some examples of assistive technologies include automatic door openers, touch screens, adaptive video game controllers, ramps and vehicle modifications. For example, assistive

Equipment & Technology

Aids and equipment

technology can help someone who is vision impaired read through the use of

audio devices or adaptive utensils may allow someone with limited motor skills to eat independently.

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167

Equipment & Technology

To ensure you are getting the right assistive technology for you, it is important to seek advice from a health professional or assistive technology specialist to help

understand your goals and abilities, current environment, the location in which you will use your assistive technology and the features and options that may

benefit you. They can also help arrange the delivery of your product, assist in set-

up, show you how to use the technology, ask any questions you have and provide ongoing support.

To find providers who offer assistive technology in your area, turn to pages 173-183.

Communication equipment If you have difficulties communicating, there is equipment that can help.

Augmentative and Alternative Communication (AAC) are communication methods used to support or replace speech. These methods can be unaided, non-electronic or electronic.

Unaided communication includes the use of hand signals and gestures, body sign and touch cues.

Non-electronic communication is the use of written words, symbols, spelling

and pictures to communicate. Some examples include a communication board

or book. A communication board is a grid with two or more symbols that allows

others to interpret what you are trying to communicate through pointing. These

symbols can include pictorial objects, photographs, drawings, alphabet symbols or words.

Similarly, a communication book also works on ‘pointing’ in order to convey

a message. The books can have a range of categories inside which help with expression, such as people, emotions and food.

Electronic equipment is another great way to assist with communication. Recorded speech devices work off recorded messages, which you select with a switch or button. Speech Generating Devices (SGDs) are used to create messages to be

FOR PEACE OF MIND MADE SIMPLE

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Available early 2019 technologies

168

DPS Guide to Disability Support Queensland 2019

Find out more now at findmetech.com.au NDIS provider number: 4050023320

Equipment & Technology

spoken out loud. Specialised keyboards allow you to type a message containing letter, words or picture symbols. Voice amplifiers use a microphone near the person’s mouth or voice box.

It is important to consider your individual needs, cost, ease of use and options

when deciding on the communication equipment that is best suited to you. Ask a communication specialist for personalised advice before making any decisions. If you need communication equipment, turn to pages 173-183

Educational toys For a child with disability, special needs toys can help with skill building and

learning. These educational products can help manage fidgeting, develop fine or

gross motor skills, handwriting and reading, hand function and interpersonal play. Sensory toys are particularly helpful for children with autism spectrum disorder or other sensory difficulties as they help children remain calm and focus their

attention. Some sensory toy examples include water or sand tables, finger paint and light up toys.

Cause and effect toys help your child develop visual motor and grasping skills by allowing them to ‘cause’ a reaction. These types of toys develop hand-eye coordination, repetitive actions and sensory exploration which is helpful for

children with autism. Some common cause and effect toys include water squirters and pop up or light up toys.

Puzzles provide many developmental benefits including improved cognitive function, strategy and decision making.

Fidget toys can help children with ADD or ADHD. These toys promote

concentration and self regulation while decreasing stress. Some examples include play dough, sensory cushions or stress balls.

Children with oral motor difficulties can benefit from oral motor toys. These include bubbles, chewable jewellery and chewy tubes.

• Complete Mobility & Rehab promotes positive independence in the home, supplying products to improve quality of life with increased mobility and comfort. • Suppliers of medical equipment for all levels of rehabilitation. • Our comprehensively trained, professional team is committed to provide unique, personalised customer service; helping our clients meet their goals, is our priority.

Cairns

120 Anderson St,

• Our services cover from Mackay to Cape York & the Torres Strait islands, west to Mt Isa & Mornington Island. Repairs, Equipment Servicing and Hire available Townsville

P: 07 4032 1140

10-12 Keane St, Currajong

P: 07 4725 9476

Email info@completemobility.com.au

www.completemobility.com.au DisabilitySupportGuide.com.au

169

Educational picture books also help children with disability understand common

Tunstall Healthcare • Connected Care

societal concepts and acceptable ways to behave.

Turn to pages 173-183 to discover where you can find educational toys for your child.

Healthcare products You may find that you need some help with personal care tasks such as washing

or showering, dressing and maintaining your personal hygiene. There are products

• 24/7 monitoring

and equipments available that can help make these everyday tasks easier.

• Safety and independence

feeding bibs, modified hair combs and wound dressings. Medical equipment, such

Personal hygiene products include disposable or washable incontinence products, as syringes and enteral feeding products are also available to those who need it. You can speak to your doctor or specialist about which healthcare products are available to help your personal hygiene.

You’ll find providers who offer healthcare products in the directory on pages 173-183.

Home modifications Making some adjustments around the home by changing the layout, having

special fittings installed or bringing in specialist equipment could make everyday

Ph: 1800 603 377

life and activities easier for you.

Regain the freedom of your home Simple, safe and stylish, Acorn Stairlifts give people the chance to enjoy their own homes once again. • The only company to supply and install our own stairlifts • For straight or curved staircases

• Indoor and outdoor lifts • Free home assessment • Fast installation • Safe and reliable

1800 118 364

CALL NOW FOR YOUR FREE BROCHURE & QUOTATION

170

DPS Guide to Disability Support Queensland 2019

www.acornstairlifts.com.au

wheelchair access or lowering benches in the kitchen, or they could be as simple as installing a handrail or hiring or buying a lifting chair or a special bed.

If you are in rental accommodation, you may need written consent from the owner before any modifications can be made.

If youâ&#x20AC;&#x2122;re looking into home modifications go to the Equipment & Technology Directory on pages 173-183 for a list of providers.

Mobility equipment If you have limited mobility or are unable to use standard forms of transport you may want to look at mobility equipment or vehicle modifications to help you get around.

There are special scooters and bikes available, as well as motorised or manual

wheelchairs, and special bicycles and tricycles for both children and adults, to help you get out and about within your community.

Look in the Equipment & Technology Directory on pages 173-183 to find mobility equipment providers near you.

Vehicle modifications Having your own transport to get around increases your independence, and you may be eligible for funding to modify your vehicle. Vehicle modifications can

make it easier to get in and out of your car, help transport your wheelchair without having to lift it in the vehicle, or mean you can drive it with specialised controls. You may be eligible to receive NDIS funding for these transport modifications. To find out where providers that can help with a vehicle modifications turn to pages 173-183.

Equipment & Technology

These home modifications could include big changes like widening doorways for

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171

Queensland regions To help you find providers that offer services near you, we have sorted the directory tables on the following pages into a number of regions.

Providers that have indicated they look after all of Queensland or those that did not specify a region with DPS are

listed under â&#x20AC;&#x2DC;Providers servicing all of QLDâ&#x20AC;&#x2122;. If a provider services one or multiple regions but not all, they will be listed in each of the applicable regions.

You can use the map below to work out which region covers the area you live in.

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DPS Guide to Disability Support Queensland 2019

• • • • NSW • • • • • • • • • • • • • • • • • • • • • •

10001 11100 01010 11011

• • • • • • • • • • • • • • • • • • •

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Equipment & Technology

The tables on the next few pages list only ‘verified’ Equipment & Technology Provider Name Location providers. These providers have confirmed with DPS that the information that is servicing all of QLD Providers

NSW

Capitol 0123 456 789 Riverside 12 3456 7890 City Centre 23 4567 8901

Equipment & Technology

Services

• • • • • • • • • • • • • • • • • • • • •

Reg

ABC Supports ABusiness the ID number into the search toolbar on the home page to view the XYZ full profile

Provider Name Location Phone Providers servicing all of QLD ABC Supports Capitol 0123 456 789 ABusiness Riverside 12 3456 7890 XYZ City Centre 23 4567 8901

•

• Capitol •0123•456 789 •

Age Groups

Riverside 12 3456 7890 City Centre 23 4567 8901

Reg iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Assi I T Y stiv Com e Techn olog mu Edu nicatio y cati n Eq o Hea nal To uipme ys nt lthc Hom are eM Mob odifica tion ility Veh Equip s men icle Oth Modifi t cati er ons 0-4 yea 5 - 1 rs 2 ye 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fied Adv e Pag rtiseme e nt

• can • •enter • • Services information about the provider on DisabilitySupportGuide.com.au. You and range services of the provider. Equipment & ofTechnology

• • • • • • • • • • • •D

DSG Web ID

• • • • • • • • • • • • • • • • • • • • •

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Providers that are listed without location details have indicated that they will Provider Name but their head office may Location Phone deliver services in Queensland be based interstate. If a Providers servicing all of QLD service provider has an advertisement in this Guide, then the page number of the ABC Supports Capitol 0123 456 789 • • • • • • • • advert is listed in red under ‘Advertisement Page’. Location ABusiness Riverside 12 3456Provider 7890 •Name • • • • • Phone Providers servicing all of QLD XYZ City Centre 23 4567 8901 The ‘DSG Web ID’ number can be used as a unique identifier to find out•more • • • • • • • • • • •

Equipment & Technology

NSW

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Assi I T Y stiv Com e Techn olog mu Edu nicatio y cati n Eq o Hea nal To uipme ys nt lthc Hom are eM Mob odifica tion ility Veh Equip s men icle Oth Modifi t cati er ons 0-4 yea r s 5-1 2 ye 13 - ars Reg iste 1 7 C O R red NDI 18 years S Pr - 64 E o C AP 6v5i+der years I TA yea C AP L Veri rs AC I fi e Assi T Y Adv d stiv ertis e Com Techn Page emen t olog mu

Equipment & Technology

Reg

regions, they will be listed in each of the applicable regions. They’ll be listed

under ‘Providers servicing all of QLD’ if no region was selected or they service the Provider Name Location Phone whole State. NSW Providers servicing all of QLD The lists include both registered and unregistered ABC SupportsNDIS providers in alphabeticalCapitol 0123 456 789 order, detailing whether they provide Core,ABusiness Capital or Capacity supports underRiverside the 12 3456 7890 NSW City Centre 23 4567 8901 NDIS. It also indicates some of the specific XYZ services they deliver.

• • • •Services • • • • • • • •

ABC Supports ABusiness Providers are listed by service region. See the map on the opposite page for XYZ the boundaries of each service region. If a provider services one or multiple

nica

displayed is correct.

Phone

10 11 01 •11

Provider Name Location Phone Providers servicing all of QLD ABC Supports Capitol 0123 456 789 ABusiness Riverside 12 3456 7890 XYZ City Centre 23 4567 8901

DSG Web ID

iste C O R red NDI S Pr E ovid C AP er I TA L

Equipment & Technology

Age Groups

Reg iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Assi I T Y stiv Com e Techn olog mu Edu nicatio y cati n Eq o Hea nal To uipme ys nt lthc Hom are eM Mob odifica tion ilit y Veh Equip s men icle Oth Modifi t cati er ons 0-4 yea r s 5-1 2 ye 1 3 - ars 17 y 18 - ears 64 65+ years yea Veri rs fied Adv e Pag rtiseme e nt

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Equipment & Technology Directory listings

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Location Phone Provider Name Providers servicing all of QLD Able Tricycles 0410 410 028 Acacia Medical 02 6771 4655 Access Innovation Media 02 8870 7700 Access Wheelchairs 0409 042 103 Achievable Concepts 0490 517 960 Acorn Stairlifts 1800 118 364 Advanced Bionics Australia 02 8858 1600 Air Liquide Healthcare 1300 360 202 Aleva 02 4465 1888 Alpha Medical Solutions 0405 259 733 Amind Rocklea 07 3255 5066 Annie's Attic Capalaba 07 3390 1095 Apikali Greenbank 0409 114 531 Aquajoy Bathlift 0404 494 774 Arthritis Solutions 0400 885 941 AT Training by Adam 02 6654 7777 Atlas Health Care 1300 741 085 Atos Medical 1800 286 728 Australian Ramp & Access Solutions 1800 010 246 Australian Tomatis Method 1800 677 010 Avant Innovations 02 8315 2834 back to sleep 1300 854 557 BedGuard 1300 880 875 Better Life Mobile 03 9018 5349 Bidets2go 03 8672 6436 Bloom Hearing Specialists 1800 554 968 Blue Force 1300 731 716 Body Cycles Australia 08 8377 0399 Brightsky Australia 1300 886 601 Brolly Sheets 1800 809 847 Cap Furniture Yeerongpilly 07 3392 6649 Capital Special Vehicles 03 9794 8888 Care 4 U Brisbane 0411 538 319 CatchyCovers 0427 549 985 Cello Paper 1300 654 525 CHS Healthcare 1300 789 420 ClearaSound 02 9481 9750 Clifford Hallam Healthcare 1300 134 260 Coco Healthcare 0411 272 596 Comfort + Fit Healthy Walking Co 08 8239 1255 Communicate AT 02 9971 0409 Community Housing 03 9856 0050 Conder House Laundry & Linen Service 0427 929 946 Confident Care Products 1800 020 025 Control Bionics 03 9897 3576 Cool Mobility 03 5156 6656 CPL Fortitude Valley 1800 275 753 Crystal Healthcare Products 1800 684 878

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Equipment & Technology Queensland

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iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Assi I T Y stiv Com e Techn olog mu Edu nicatio y cati n Eq o Hea nal To uipme ys nt lthc Hom are eM Mob odifica tion ility Veh Equip s men icle Oth Modifi t cati er ons 0-4 yea 5 - 1 rs 2 ye 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fie Adv d ertis Pag eme e nt

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40012 ü 40014 ü 44072 ü 40017 ü 40359 ü ü 170 40018 53332 ü 40038 ü 40043 ü 40048 ü 40054 ü 53555 ü 40066 ü 40068 ü 40072 ü 40081 ü 44966 ü 40083 ü 40095 ü 41061 ü 40099 ü 47394 ü 40108 ü 40115 ü 45946 ü 40118 ü 40119 ü 44991 ü 40123 ü 41254 ü 44259 ü 40140 ü 51062 ü 40154 ü 40156 ü 40165 ü 40572 ü 40168 ü 40199 ü 48473 ü 40173 ü 41508 ü 40184 ü 40092 ü 40190 ü 40191 ü 44276 ü 40201 ü

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DPS Guide to Disability Support Queensland 2019

DSG Web ID

Location Phone Provider Name Providers servicing all of QLD (continued) Daktel Australia 02 8324 1394 Dear Jane Medical 02 8317 5097 Dejay Medical & Scientific Aspley 02 9838 8869 Desmond Graham 0408 826 796 Dexterity Brand 0425 738 440 Down Under Auto Services 08 9303 4881 Down UnderCare Brendale 07 3333 2018 Easy Living Platform Lifts Bowen Hills 02 8116 1550 Emergency ID Australia 03 6381 1223 Empower Assistance Dogs Loganlea 07 3200 5421 Epi-Assist Australia 1800 684 422 Epilepsy Action Australia 1300 374 537 European Bedding 08 9384 0388 Evocare Australia Enoggera 07 3355 8000 Eyes and Independence Burpengary East 0409 977 808 Find-me Technologies Fortitude Valley 07 3252 9929 First Aid Distributions 03 5443 2239 Freedom Motors Australia 02 9673 4033 Gateway Rehab 1300 982 259 Geoffrey Ellery 0498 662 858 Great Grab 0422 503 391 Guide Dogs for the Blind Bald Hills 07 3500 9060 H5 Healthcare 1300 727 631 Haptic Design 0416 107 975 Hemco Industries 03 5338 3900 Holistic Incontinence 1800 103 933 Hollister 1800 880 851 House of Nappies Slacks Creek 1800 466 277 Human Centred Innovations 03 9499 1490 Incontinence Products Direct 02 9773 0708 Jettproof 02 4943 7221 Jettproof 02 4943 7221 Jomor Healthcare 03 9912 5472 KCF Disability Engineering Narangba 07 3203 0604 Kiddies Eye Care 03 9448 8933 Konnekt 03 8637 1188 Kuver Designs 03 6225 3742 LaughLand Weighted Blankets Crows Nest 07 4698 2362 Leading Edge Prosthetics Murarrie 07 3890 7788 Les Brazier Special Vehicles 1800 272 943 Liberty Life Ipswich 0452 159 311 LifeTec Australia Newmarket 1300 543 383 Link Assistive 08 8330 4102 Lions Hearing Dogs 08 8388 7836 Magic Mobility 03 8791 5600 MediAlarm Postmans Ridge 1300 665 322 MedicAlert Foundation 1800 882 222 Medifab 1300 543 343

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Equipment & Technology Queensland

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53361 ü 40223 ü 40212 ü 45077 ü 40214 ü 47898 ü 40195 ü 40238 ü 40246 ü 53882 ü 40256 ü 40258 ü 47668 ü 40264 ü 40267 ü ü 168 50637 40276 ü 41884 ü 40295 ü 46412 ü 40306 ü 44410 ü 40310 ü 40315 ü 40327 ü 40335 ü 46823 ü 40342 ü 40345 ü 40344 ü 40375 ü 40375 ü 46710 ü 40399 ü 40401 ü 40407 ü 40410 ü 44386 ü 40418 ü 45257 ü 54215 ü ü 167 40433 45266 ü 40437 ü 47187 ü 40469 ü 40087 ü 40471 ü

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Location Phone Provider Name Providers servicing all of QLD (continued) Mobile Alert 08 6336 9448 Mobility Plus Wheelchairs 03 9495 1955 Mobility Rentals & Sales Woodridge 1300 460 070 MPD Accessibility Annerley 07 3892 2227 My Diffability Australia 03 8456 6613 mySupply Store 1300 850 431 Nationwide Mobility Vehicles Palmwoods 07 5457 3155 Neeki Designs Labrador 07 5591 1629 Night N Day 02 9531 2011 Ninja Babies Burnside 0422 068 159 Novacorr Healthcare Bells Creek 07 5491 9944 OAPL Mansfield 1300 866 275 Online PT 0411 792 505 OPC Health 03 9681 9666 Optek Systems 02 9680 0600 Orthotic Technical Services 03 9776 9233 Out and About Health Care Deception Bay 1300 366 545 Oz Trampoline Sales 1300 393 004 OZwool Medical Sheepskin Products Cashmere 1300 723 051 Pacific Facility Services 1300 378 388 Pacific Vision 1800 756 849 Para Mobility 1300 444 600 Paralogic 1300 727 222 Patient Handling 1300 137 875 Paul Hartmann 1800 805 839 Pelican Manufacturing 08 9444 4577 Petal Back Clothing 0402 075 290 Pharmaquip Healthcare Loganholme 07 3806 4274 Phoenix Hearing Instruments Herston 07 3852 4622 Plega Health Care 1800 648 648 PME Group 1300 131 884 Principality Healthcare 1300 696 220 Prompt Education 0415 945 422 Quantum Reading Learning Vision 1300 883 853 Queensland Blind Association Annerley 07 3848 8888 Queensland Braille Writing Association Annerley 07 3848 5257 Quingo Pacific 08 9379 2020 Reach & Match Redi-Lite 1300 556 686 Reel Keen Powerchair Fishing Point Vernon 07 4194 5958 RehaCare 1300 653 522 Safety and Mobility 02 9983 9520 Safety Electrical Services 0438 618 914 Safety Link 1800 813 617 Scooters Australia 03 9799 9077 Scooters Australia Brisbane Chermside 07 3350 5522 See-n-Speak 02 9899 9293 SenseAbilities 03 9726 8047

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Equipment & Technology Queensland

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DPS Guide to Disability Support Queensland 2019

Location Phone Provider Name Providers servicing all of QLD (continued) Sensory Tools Australia 02 4578 6123 Simavita (Aust) 02 8405 6300 SOS Watch Indooroopilly 1300 767 225 Special Care Clothing Solutions Mount Gravatt 1300 780 755 Special Needs Solutions Molendinar 07 5597 4321 Sprialis and Associates 0402 225 048 SureSafe Paradise Point 1300 739 991 Surgical Engineering QLD Brighton 07 3869 1919 Tabtimer 1300 822 846 Tassway 1300 230 868 Technical Solutions Australia 03 9737 9000 The Brainary 03 5229 2260 The Caring Factor 0450 855 373 The Deaf Society 02 8833 3600 The Flashcards 0417 279 428 The INS Group 02 4254 6226 The Therapy Store 03 9380 1127 Therapeutic Pillow International 03 8585 6685 Total Ability 1300 858 410 Tunstall Australasia Eagle Farm 07 3637 2200 Vehicle Access Solutions 1300 133 353 Victoria Healthcare Products 1800 888 541 Vision Australia - Blind and Low Vision Services QLD Coorparoo 1300 847 466 Voice Recognition Australia Nerang 1300 255 900 VOK Holistic Care Collingwood Park 07 3288 4307 Wellspect Healthcare 1800 622 492 Wheelability 03 9876 2576 Wheelchair Vehicles Brisbane Capalaba 0418 741 741 Wheeliesafe 03 6225 2622 Windsor Walk-in Baths 1800 983 996 Providers servicing Brisbane region Able Australia Services - Queensland Southport 1300 225 363 Ablecare Foundation Strathpine 1300 147 583 Adebayo Ojuri Mango Hill 0415 374 063 Advanced Personal Care Eight Mile Plains 0466 181 483 Afford Southport 1300 186 264 All Ears In Hearing Rochedale South 07 3841 3764 Allied Health Services Australia Robina 07 5528 8617 Alternate Mobility Slacks Creek 07 3474 6575 Annareth Krogh - Kids Therapy Warana 0424 654 242 ARMIA (Active Refugee and Migrant Integration in Australia) Sunnybank 07 3344 1149 Artas Architects 03 6331 2731 ASAP Podiatry Deception Bay 07 3467 1220 Attune Hearing Brisbane 07 3837 0400 Autism Matters Springfield Lakes 0403 596 906 Bayside Hand Therapy Wynnum 07 3396 7798 Bloom Lifespan Therapy Services Upper Mount Gravatt 07 3343 2141

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Equipment & Technology Queensland

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40636 ü 40644 ü ü 171 55039 40268 ü 40662 ü 45472 ü 44238 ü 40679 ü 43688 ü 43705 ü 40688 ü 40690 ü 43728 ü 40208 ü 40695 ü 40696 ü 40702 ü 40712 ü 40719 ü ü 170 48043 47213 ü 40731 ü 44872 ü 40733 ü 44875 ü 40741 ü 48457 ü 40745 ü 40747 ü 43696 ü 47948 ü 44146 ü 54400 ü 53513 ü ü 133 50419 44174 ü 53542 ü 40049 ü 54194 ü 44198 ü 40070 ü 53566 ü 40084 ü 46017 ü 53605 ü 44232 ü

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Equipment & Technology Queensland

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Location Phone Provider Name Providers servicing Brisbane region (continued) Blue Care Live Well Centre 07 5432 6900 • Boost Therapy Red Hill 0418 357 750 • Bribie Medical Equipment Hire & Sales Banksia Beach 1300 554 010 • Brisbane Prosthetics & Orthotics Moorooka 07 3392 8440 • Brooke Kerr Driving School 0411 419 327 • Caring Hands Home Care Slacks Creek 0403 470 949 • Centenary Occupational Therapy Westlake 1300 522 082 • Cirrus Health 0409 626 923 • Connect Hearing 1800 693 277 • CT Healthcare Parkinson 1800 601 121 • Disability Aged Community Care Services 07 3297 1884 • Disability Solutions QLD Loganlea 0412 083 428 • Driving Well Occupational Therapy Runcorn 0407 671 621 • Footpoint Podiatry Clayfield 07 3256 0455 • Footprints in Brisbane Fortitude Valley 07 3252 3488 • Friendly Feet Podiatry Zillmere 07 3161 7567 • Grow on Children's Therapy Ashmore 07 5578 2000 • Health and Home Safety Group Brisbane 0422 552 976 • Ipswich Foot and Ankle Clinic Ipswich 07 3202 4544 • Jarmin Building Solutions Alexandra Hills 0406 536 532 • Job Centre Australia 02 4322 5511 • John Pearcy Audiology Carina 07 3398 8862 • Katherine Underwood Occupational Therapy Yeronga 0450 909 851 • Kids Play Occupational Therapy Holland Park West 07 3349 9234 • Kids Potential Toowong 0406 215 550 • Lime Occupational Therapy Toowoomba 03 5022 0955 • Look Who's Talking Birkdale 07 3207 2127 • Lotus Vana Crestmead 0432 562 181 • LTTS Coorpooroo 1300 994 854 • Michelle Lansley Zillmere 0418 766 477 • Miraa House Westlake 07 3376 7966 • Momentum Collective Coolangatta 1300 900 091 • Moving Forward Podiatry Cannon Hill 0481 880 509 • National Australian Nappies 03 9795 7888 • Ormeau Physio Ormeau 07 5547 5666 • ORS Group 1800 000 677 • Outcomes Therapy Dakabin 0466 994 500 • Promote Occupational Therapy Emerald 07 4831 4610 • Qspec Building & Mobility Maroochydore 1300 781 774 • RAR Therapy Ayr 1800 734 466 • Reben Mobility Toowoomba 07 4633 0733 • Reflex Onsite Computing Brighton 0416 136 014 • Ritco Physiotherapy & Allied Health Teneriffe 1800 474 826 • RNL Constructions Northgate 07 3266 3448 • Scott Street Mobility Solutions Toowoomba 07 4602 0144 • Sensus Building Services Yandina 07 5446 8100 • Signature Seating & Mobility Caboolture 0411 501 556 • Note: 1. 89D, 120, IBC

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55346 44237 53665 40124 51002 44265 53563 40704 40186 40202 51330 53841 53858 53938 44380 41888 44408 44424 54121 54139 40381 54148 54165 42435 44498 40436 54244 44531 44533 54321 54330 46668 54349 47005 54408 40697 44639 40577 44679 44714 44695 54546 54563 44708 44729 54616 40643

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DPS Guide to Disability Support Queensland 2019

Equipment & Technology Queensland

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Location Phone Provider Name Providers servicing Brisbane region (continued) Skill Set Occupational Therapy Birkdale 07 3207 2127 • Smart Solutions Rehab Group Maroochydore 1300 729 190 • Spic 'n Span Constructions Currumbin Waters 07 5598 3903 • Sunny Care Calamvale 07 3272 2615 • Tarampa Assist Tarampa 07 5426 8314 • The Connection Zone Zillmere 0407 175 209 • Therapy Alliance Group Toowoomba 1300 661 945 • Think Mobility Virginia 07 3318 7601 • Tradern Australia Care and Training Brisbane 07 3181 5655 • Unique Oz Care Sunnybank Hills 0434 223 522 • Walk On Wheels Australia Brendale 1300 766 266 • Walk Without Pain Podiatry Clinics Hamilton 07 3256 1006 • Wesley Mission Queensland Chermside 1800 448 448 • WhisperingPines Consultancy Ipswich 0426 972 068 • WOW! Mobility Booval 07 3282 5200 • Youthrive Integrated Therapy Services Robina 07 5575 7122 • Providers servicing Central QLD region Active Plus Lifestyle Options Maryborough 07 4123 4102 • Actscare Toowoomba 07 4638 1939 • Alternate Mobility Slacks Creek 07 3474 6575 • Ascot Homes & Garages Bundaberg 07 4152 9222 • Attune Hearing Brisbane 07 3837 0400 • Brendan Snelling Branyan 0439 000 897 • Brisbane Prosthetics & Orthotics Moorooka 07 3392 8440 • Bundaberg Occupational Therapy Bundaberg 07 4151 1222 • Burnett Speech Pathology Kingaroy 0409 164 061 • CentacareCQ Rockhampton 1300 523 985 • Cirrus Health 0409 626 923 • Coastal Rehab Buddina 07 5478 3719 • Complete Mobility & Rehab Cairns 07 4032 1140 • Connect Hearing 1800 693 277 • CT Healthcare Parkinson 1800 601 121 • Darling Downs Wellness Therapies Goomburra 0414 896 284 • Disability Solutions QLD Loganlea 0412 083 428 • Dynamic Prosthetics & Orthotics Nambour 07 5441 5135 • Erin Pratt Occupational Therapist Bundaberg 07 4152 4400 • Friendly Feet Podiatry Zillmere 07 3161 7567 • Gladstone Community Linking Agency Gladstone 07 4972 8855 • Goondiwindi Practical Solutions Goondwindi 0427 861 615 • Granite Belt Support Services Stanthorpe 07 4681 3020 • Hervey Bay Physio & Allied Health Torquay 07 4125 3350 • Karli Rutherfoord Toowoomba 0448 260 987 • Kathryn McDonald Gayndah 0417 913 354 • Kingaroy Furniture Court; Beds R Us; Lazyboy Gallery Kingaroy 07 4162 3866 • Lawns Access Maintenance Services Elliott Heads 0417 061 086 • Lime Occupational Therapy Toowoomba 03 5022 0955 • LTTS Coorpooroo 1300 994 854 •

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54632 ü 44818 ü 54660 ü 54683 ü ü 205 44785 44798 ü 44825 ü 40007 ü 54797 ü 54813 ü 40737 ü 54831 ü ü 112, OBC 44882 44002 ü 43964 ü 54885 ü 53504 ü 40029 ü 40049 ü 44202 ü 40084 ü 54639 ü 40124 ü 44248 ü 53684 ü 118 44274 ü 40704 ü 53753 ü ü 169 44301 40186 ü 40202 ü 53816 ü 53841 ü 53866 ü 54480 ü 41888 ü 53982 ü 53994 ü 40303 ü 54062 ü 44716 ü 54294 ü 54183 ü 54205 ü 40436 ü 44533 ü OBC Outside Back Cover

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Location Phone Provider Name Providers servicing Central QLD region (continued) Matthew Edwards Podiatry Roma 07 4622 8075 • Momentum Collective Coolangatta 1300 900 091 • • Nadine Hinchliff Therapy Services Nanango 0408 369 103 • • Noelle Nevin Chinchilla 07 4662 7664 • Poetry in Motion Health Stanthorpe 0431 835 345 • Promote Occupational Therapy Emerald 07 4831 4610 • Prue Watson Occupational Therapist Frenchville 0404 461 739 • • RAR Therapy Ayr 1800 734 466 • Reben Mobility Toowoomba 07 4633 0733 • Ritco Physiotherapy & Allied Health Teneriffe 1800 474 826 • Ross Lederhose Toowoomba 0419 704 471 • • Royal Institute for Deaf and Blind Children 1300 581 391 • • Scott Street Mobility Solutions Toowoomba 07 4602 0144 • • Signature Seating & Mobility Caboolture 0411 501 556 • • Smart Solutions Rehab Group Maroochydore 1300 729 190 • • Speech Language Solutions Maryborough 0417 719 449 • Therapy Alliance Group Toowoomba 1300 661 945 • • Think Mobility Virginia 07 3318 7601 • Toowoomba Friendlies Mobility and Independent Living Toowoomba 07 4637 1888 • • Toowoomba Hand Therapy East Toowoomba 07 4638 1222 • Totally Mobile Pialba 07 4124 7117 • Warwick Friendly Society Dispensary Warwick 07 4661 1944 • • Providers servicing Gold Coast region Able Australia Services - Queensland Southport 1300 225 363 • • Ablecare Foundation Strathpine 1300 147 583 • • Adebayo Ojuri Mango Hill 0415 374 063 • • Advanced Personal Care Eight Mile Plains 0466 181 483 • • Afford Southport 1300 186 264 • • All Ears In Hearing Rochedale South 07 3841 3764 • Allied Health Services Australia Robina 07 5528 8617 • Alternate Mobility Slacks Creek 07 3474 6575 • ARMIA (Active Refugee and Migrant Integration in Australia) Sunnybank 07 3344 1149 • • Artas Architects 03 6331 2731 • Attune Hearing Brisbane 07 3837 0400 • • Autism Matters Springfield Lakes 0403 596 906 • Bela Menso Brain and Behaviour Centre Mudgeeraba 07 5601 0104 • • Bloom Lifespan Therapy Services Upper Mount Gravatt 07 3343 2141 • • Boost Therapy Red Hill 0418 357 750 • Brisbane Prosthetics & Orthotics Moorooka 07 3392 8440 • Caring Hands Home Care Slacks Creek 0403 470 949 • • Cirrus Health 0409 626 923 • • CT Healthcare Parkinson 1800 601 121 • David Karam Runaway Bay 0411 461 552 • Disability Aged Community Care Services 07 3297 1884 • Disability Solutions QLD Loganlea 0412 083 428 • Driving Well Occupational Therapy Runcorn 0407 671 621 • Gold Coast Therapy Varsity Lakes 07 5593 2506 • Grow on Children's Therapy Ashmore 07 5578 2000 •

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DPS Guide to Disability Support Queensland 2019

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Equipment & Technology Queensland

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Services

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Location Phone Provider Name Providers servicing Gold Coast region (continued) Health and Home Safety Group Brisbane 0422 552 976 • Inmotion Orthotics Bundall 0439 095 772 • Ipswich Foot and Ankle Clinic Ipswich 07 3202 4544 • • Katherine Underwood Occupational Therapy Yeronga 0450 909 851 • Kids Potential Toowong 0406 215 550 • Look Who's Talking Birkdale 07 3207 2127 • Lotus Vana Crestmead 0432 562 181 • • Louise Andrews Palm Beach 0401 519 373 • LTTS Coorpooroo 1300 994 854 • • Miraa House Westlake 07 3376 7966 • • Mobile Exercise Physio Burleigh Waters 0432 295 031 • Momentum Collective Coolangatta 1300 900 091 • • Odyssey Private Aged Care Robina 0403 258 859 • Ormeau Physio Ormeau 07 5547 5666 • • ORS Group 1800 000 677 • Reconnact Coolangatta 0406 471 742 • Reflex Onsite Computing Brighton 0416 136 014 • Regan Brown Occupational Therapy Arundel 07 5574 4627 • Ritco Physiotherapy & Allied Health Teneriffe 1800 474 826 • RNL Constructions Northgate 07 3266 3448 • • Scooters & Mobility Gold Coast 07 5524 4398 • • Scooters & Mobility Runaway Bay Runaway Bay 07 5500 6245 • • Sensus Building Services Yandina 07 5446 8100 • Signature Seating & Mobility Caboolture 0411 501 556 • • Skill Set Occupational Therapy Birkdale 07 3207 2127 • • Smart Solutions Rehab Group Maroochydore 1300 729 190 • • Spic 'n Span Constructions Currumbin Waters 07 5598 3903 • Sunny Care Calamvale 07 3272 2615 • • Tamborine Health Services North Tamborine 1300 663 119 • • Tarampa Assist Tarampa 07 5426 8314 • • Therapy Alliance Group Toowoomba 1300 661 945 • • Therapy Matters West Burleigh 07 5520 7860 • Think Mobility Virginia 07 3318 7601 • Tradern Australia Care and Training Brisbane 07 3181 5655 • • Unique Oz Care Sunnybank Hills 0434 223 522 • • Webster College 0401 664 456 • • Wesley Mission Queensland Chermside 1800 448 448 • • WOW! Mobility Booval 07 3282 5200 • Youthrive Integrated Therapy Services Robina 07 5575 7122 • Providers servicing North Coast region Access Therapy Services Mundingburra 07 4779 1886 • APR Disability Services Kirwan 0439 908 494 • • Ascend Stairlifts NQ Townsville 1300 909 998 • Attune Hearing Brisbane 07 3837 0400 • • Bela Menso Brain and Behaviour Centre Mudgeeraba 07 5601 0104 • • Brisbane Prosthetics & Orthotics Moorooka 07 3392 8440 • C. Vella Plumbing & Electrical Garbutt 07 4779 6183 • CentacareCQ Rockhampton 1300 523 985 • •

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Equipment & Technology Queensland

Age Groups

Services

R eg

Location Phone Provider Name Providers servicing North Coast region (continued) Complete Mobility & Rehab Cairns 07 4032 1140 • Cootharinga Society of North Queensland Currajong 07 4759 2000 • • CT Healthcare Parkinson 1800 601 121 • Hinterland Community Care Dysart 07 4958 2116 • • Ingham Plaza Pharmacy Ingham 07 4776 2733 • • Judy Satish Podiatry Townsville 07 4721 1822 • Julie Saunders Mackay 0437 158 683 • • LTTS Coorpooroo 1300 994 854 • • Micra Construction Services Townsville 07 4795 7403 • Mobility Whitsunday Proserpine 0449 504 253 • Modure South Mackay 07 4951 4446 • North and West Remote Health Currajong 07 4781 9300 • • P.W. & B.L. Halsall Building Contractors Townsville 0417 643 390 • Paediatricks Railway Estate 0418 437 274 • • Physio Plus Whitsunday Cannonvale 07 4946 4922 • • Psylution Worx Currajong 07 4728 4288 • • RAR Therapy Ayr 1800 734 466 • Roebuck Designer Homes Mackay 07 4957 2855 • Say It Your Way Speech Pathology Townsville 0409 592 976 • Shane Bellamy Annandale 0420 314 940 • SSS Prosthetics & Orthotics Aitkenvale 07 4775 1323 • • TalkHQ Speech Pathology Hermit Park 07 4755 0225 • • Taurus Constructions NQ Belgian Gardens 0409 896 796 • The Physio Movement Townsville 07 4740 4516 • Think Mobility Virginia 07 3318 7601 • URT - Ultimate Results Training Cranbrook 0498 692 676 • Walk On Wheels Australia Brendale 1300 766 266 • Providers servicing Outback region Access Therapy Services Mundingburra 07 4779 1886 • Ascend Stairlifts NQ Townsville 1300 909 998 • Complete Mobility & Rehab Cairns 07 4032 1140 • Cootharinga Society of North Queensland Currajong 07 4759 2000 • • LTTS Coorpooroo 1300 994 854 • • Matthew Edwards Podiatry Roma 07 4622 8075 • North and West Remote Health Currajong 07 4781 9300 • • Reben Mobility Toowoomba 07 4633 0733 • Scott Street Mobility Solutions Toowoomba 07 4602 0144 • • SSS Prosthetics & Orthotics Aitkenvale 07 4775 1323 • • Think Mobility Virginia 07 3318 7601 • Tyrrell Carpentry Mount Isa 0411 207 267 • Providers servicing Sunshine Coast region Ablecare Foundation Strathpine 1300 147 583 • • Absolute Potential Health & Performance Mons 0422 353 780 • Adebayo Ojuri Mango Hill 0415 374 063 • • Advanced Personal Care Eight Mile Plains 0466 181 483 • • Afford Southport 1300 186 264 • • Alternate Mobility Slacks Creek 07 3474 6575 • Annareth Krogh - Kids Therapy Warana 0424 654 242 • ARMIA (Active Refugee and Migrant Integration in Australia) Sunnybank 07 3344 1149 • •

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DPS Guide to Disability Support Queensland 2019

DSG Web ID

Equipment & Technology Queensland

Age Groups

Services

R eg

Location Phone Provider Name Providers servicing Sunshine Coast region (continued) Attune Hearing Brisbane 07 3837 0400 • • • Blue Care Live Well Centre 07 5432 6900 • • • Cirrus Health 0409 626 923 • • • Coastal Rehab Buddina 07 5478 3719 • • Connect Hearing 1800 693 277 • • • CT Healthcare Parkinson 1800 601 121 • • Disability Solutions QLD Loganlea 0412 083 428 • • Dynamic Prosthetics & Orthotics Nambour 07 5441 5135 • • Health and Rehab 1 Woombye 0412 292 982 • Kingaroy Furniture Court; Beds R Us; Lazyboy Gallery Kingaroy 07 4162 3866 • • • LTTS Coorpooroo 1300 994 854 • • • Momentum Collective Coolangatta 1300 900 091 • • • ORS Group 1800 000 677 • Paediatric Physiotherapy Wurtulla 07 5493 3429 • • Qspec Building & Mobility Maroochydore 1300 781 774 • • • Ritco Physiotherapy & Allied Health Teneriffe 1800 474 826 • RNL Constructions Northgate 07 3266 3448 • • • Sensus Building Services Yandina 07 5446 8100 • • Signature Seating & Mobility Caboolture 0411 501 556 • • • Smart Solutions Rehab Group Maroochydore 1300 729 190 • • • Sunny Care Calamvale 07 3272 2615 • • • Therapy Alliance Group Toowoomba 1300 661 945 • • • Think Mobility Virginia 07 3318 7601 • • Tonjac Global Hardware Widgee 07 5484 0023 • • • Providers servicing Tropical North region Ascend Stairlifts NQ Townsville 1300 909 998 • • Aspire Golf Redlynch 0435 533 724 • • Cairns Occupational Therapy Woree 07 4042 6333 • • • Cairns Speech Pathology Clinic Bayview Heights 07 4033 1230 • • Claire Hayley Tully 0402 394 486 • • Complete Mobility & Rehab Cairns 07 4032 1140 • • Connect Hearing 1800 693 277 • • • Cootharinga Society of North Queensland Currajong 07 4759 2000 • • • CT Healthcare Parkinson 1800 601 121 • • D&T Martin Construction Gordonvale 0435 028 286 • • Delwyn Sheehan Mossman 07 4098 2294 • • Ian Hainsworth Speewah 0466 359 283 • • • Ingham Plaza Pharmacy Ingham 07 4776 2733 • • • Little Sparrows Speech Therapy Westcourt 0400 217 577 • • LTTS Coorpooroo 1300 994 854 • • • North and West Remote Health Currajong 07 4781 9300 • • • Paediatricks Railway Estate 0418 437 274 • • • Reben Mobility Toowoomba 07 4633 0733 • • Specialised Speech Services Stratford 0412 906 241 • • SSS Prosthetics & Orthotics Aitkenvale 07 4775 1323 • • • Think Mobility Virginia 07 3318 7601 • • Walk On Wheels Australia Brendale 1300 766 266 • • Note: 1. 89D, 120, IBC

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DisabilitySupportGuide.com.au

183

YOUR ULTIMATE GUIDE FOR DISABILITY SUPPORT

KNOW SOMEONE LIVING WITH DISABILIT Y?

Disability Support Guide gives you all the information you need to make informed decisions and connect with the best support for you.

Disability Support Guide

7000+

PROVIDERS LISTED

DisabilitySupportGuide.com.au 184

DPS Guide to Disability Support Queensland 2019

/ TalkingDisability @TalkDisability_

Mental Health

DisabilitySupportGuide.com.au

185

Mental Health

About Mental Health Approximately one in five Australians will experience difficulties with their mental health at some stage during their life. Some mental health conditions can have a long-term effect on your ability to function in everyday activities. Mental health illness refers to a group of conditions such as schizophrenia,

psychosis, anxiety, depression and eating disorders, among others. People

living with mental health conditions may also experience poverty, isolation, unemployment, homelessness, poor physical health and discrimination.

It is important to know not every mental health issue is considered a disability but

if the effects are long lasting or permanent then you may receive support through disability funding.

On the following pages we explain what different mental health support options there are and how they can help you, as well as the details of a number of

national mental health helplines and State and Territory based support groups.

Case Study

Wayne, aged 55, was born with brain

damage, causing him to have a low

intellectual age, physical impairments

as well as severe and persistent

mental illness.

His mother, Moya, has always been

his devoted main carer, however,

being 78 years old and undergoing

cancer treatment, it was important to

her that Wayne had alternative living

residence, but he’s now calmer and

happier – and the time he spends

with his mum and brother is quality

time together at Wivenhoe Dam,

eating fish and chips and playing with

his toys.

“Wayne has come a really long

way since Open Minds have been

supporting him, and I’m amazed

at how much he’s changed for the

and carer arrangements to ensure

better,” Moya says.

the future.

living with cancer, I’m not going to

he receives the care he needs in

The Open Minds team worked

with Wayne and his family to find

him a new home where he’d feel

comfortable and receive the best care

to work towards a positive future.

Not only has Wayne settled in well

to his new home at an Open Minds

186

“I can finally relax. I’m elderly and

live forever. So it’s a huge relief to

see my loved one so settled and

calm in his new home. I’m delighted

with how wonderful the staff are at

Open Minds, they have been good

to Wayne and I just can’t fault them,”

Moya says.

DPS Guide to Disability Support Queensland 2019

Wayne now lives in an Open Minds

residence with two other tenants, has

complex care and positive behaviour

support and is supported in food

preparation, personal care, cleaning

and continence care.

Case study provided by Open Minds

Mental health support Living with a disability and the challenges you face on a day-to-day basis can

affect your mental health. Dealing with physical limitations that may also affect

your ability to work can lead to financial stress, depression or anxiety. Not being

able to take part in social activities due to disability has also been known to lead to feelings of isolation and depression.

It is important to look after your mental health, as well as your physical health.

If you’re experiencing anxiety, depression or stress there are helplines, support

groups and professionals who can help you by listening to your story, allowing you to share your experience and learn from others and supporting you to manage and improve your mental health.

Helplines difficult time, helplines are a good general point of contact. They are often open to anyone, with some helplines designated to servicing and supporting people with specific needs.

Helplines are often run by non-Government organisations and can help by

providing information and advice to you and your family and carers. They’ll allow you to remain anonymous if you choose and can also refer you to find other support services if needed.

Some helplines operate 24/7, whereas others are open within business hours only.

National mental health helplines include:

Beyond Blue

MindSpot Clinic

Blue Knot Foundation

Parentline

Carers Australia

QLife

Gambling Helpline

Relationships Australia

1300 224 636 beyondblue.org.au 1300 657 380 blueknot.org.au

1800 242 636 carersaustralia.com.au 1800 858 858 gamblinghelponline.org.au

1800 614 434 mindspot.org.au 1300 30 1300 parentline.com.au 1800 184 527 qlife.org.au

1300 364 277 relationships.org.au

Headspace

SANE Australia

Kids Helpline

Veterans and Veterans’ Families

1800 011 046 vvcs.gov.au

1800 650 890 headspace.org.au 1800 55 1800 kidshelpline.com.au Lifeline

13 11 14 lifeline.org.au MensLine Australia

Mental Health

If you need to speak to someone, have someone listen or be supported through a

1800 187 263 sane.org

Counselling Service

1800 RESPECT

1800 737 732 1800respect.org.au

1300 789 978 mensline.org.au

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These organisations have a whole range of useful resources available on their websites for people with mental health issues and their loved ones.

Head to Health is a website created by the Department of Health, together with

consumers and support services, that provides information, resources, and services

for people looking for mental health support. Find out more on headtohealth.gov.au

Mental health nurses Mental health nurses are specifically trained to plan and provide your support, while giving you medical and nursing care. Mental health nurses help educate

you and your family about your mental illness, provide counselling and strategies to help you come to terms with it, assist with medications and management of

symptoms, link you with other health professionals, help with Centrelink services, housing and community programs and offer support while following your road

Mental Health

to recovery.

Many mental health nurses also work to combat stigma and will help you deal with it. You will find these nurses providing their valuable services and care in the community, in hospital mental health units, psychiatric hospitals and in nursing homes.

Psychologists A mental health psychologist is there to identify and treat mental health and emotional issues that may be affecting your life.

This trained health practitioner is not a medical doctor and therefore cannot

prescribe medications. Instead they can help you understand and resolve your

problems, make changes in your behaviour and in doing so, improve your quality of life and mental health.

Psychologists do this through observation, assessment and experimentation to identify what will best suit each individual recovering from a mental health condition.

They can be found in a range of settings including at schools, in clinics and counselling services. A clinical psychologist is trained in using a variety of

strategies including interviews, testing and providing individual, group or family psychotherapy.

You donâ&#x20AC;&#x2122;t need a referral from your GP to see a psychologist.

Psychiatrists Like a psychologist, a psychiatrist will also identify and treat mental health and

emotional issues that may be affecting your life, but because they are a trained doctor, they are able to prescribe medications to help treat you.

Psychiatrists diagnose and treat people with mental health conditions such as schizophrenia, depression, addiction, bipolar and eating disorders.

To do this they develop a management plan, provide lifestyle advice, seek second opinions from other health professionals, provide referrals and work alongside you, your partner, family or carers to help you understand your symptoms and treatments.

Your treatment plan may include medication, psychological treatment and brain stimulation therapies, such as electroconvulsive therapy.

188

DPS Guide to Disability Support Queensland 2019

and working from private consultation rooms. They also work in Government departments, research centres and universities.

To see a psychiatrist you will generally need a referral from your GP.

Psychosocial support The psychosocial approach to mental health looks at what the combined influence of psychological factors and the surrounding social environment have on your physical and mental wellness and your ability to function.

Psychosocial support is a non-medicinal treatment used to treat people with

mental illness meaning it doesn’t use medication. Instead it works by altering the

person’s behaviours and relationships with society. Education is key to the success of psychosocial support.

The two main types of interventions include cognitive and behavioural therapy. Cognitive therapy focuses on a person’s thoughts about themselves, their

environment and their role in society. By changing negative internal dialogue

to positive, the person can live a happy, healthy life. Some methods of cognitive

Mental Health

Psychiatrists can be found in hospitals, community mental health services

therapy include individual counselling and group therapy with people with similar areas of difficulty.

Behavioural therapy is used to teach a person the skills needed to alter their

behaviour. This helps people become more comfortable in social situations and overcome feelings of inadequacy or isolation.

Social workers Social workers make up the greatest percentage among mental health

professionals. A social worker can help you on both a personal and social level to help improve your wellbeing. They will help you cope with problems in

your everyday life by making recommendations and help you work towards positive outcomes.

Social workers possess high levels of compassion and empathy as well as good listening and problem solving skills.

They have an extensive knowledge of human behaviour and development. Social workers fight for social justice and equality of people in need. Within the mental health sector, they provide individual, family and couples therapy. You will find social workers in private practices and mental health units.

Social workers play an important role in identifying those in need, assessing

needs, implementing an action plan, helping people adjust, connecting people to

Registered NDIS provider

throughout the person’s recovery.

Support Coordination

resources and support, responding to crisis and maintaining a caring relationship

Daily living support Connecting to your community Access leisure activities

Mental health, disability &

specialised supports openminds.org.au 1300 673 664

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189

Support groups It doesn’t matter if you are the person living with disability, a carer, a family

member or friend, there is a support group out there to help you. These groups offer you the opportunity to meet other people, share experiences and most importantly, they can help you to see that you are not alone.

Thanks to technology, you don’t even have to leave the house to access a support group – you can do so through online platforms. However, most support groups meet face-to-face to discuss specific issues.

Several organisations in Queensland run mental health education sessions and/or workshops which will explain how to manage and improve your mental health.

You can contact the below support organisations to find support groups in your

Mental Health

local area.

QLD Mental Health Support Groups Arafmi Queensland 07 3254 1881

arafmiqld.org Grow Queensland 07 3394 4344

grow.org.au/qld Queensland Mental Health Commission 1300 855 945

qmhc.qld.gov.au Self Help Queensland 07 3344 6919

selfhelpqld.org.au The Mental Health Association of Queensland 07 3620 8870

mentalhealth.org.au Wesley Mission Queensland 1300 865 306

wmq.org.au/services/mental-health-services

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DPS Guide to Disability Support Queensland 2019

Core, Capital, Capacity Supports

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191

Core - Capital - Capacity Supports Provider Name ABC Supports ABusiness XYZ

ü ü ü ü

DSG Web The tables on the next pages list both registered and unregistered NDIS providers ID in alphabetical•order who have ‘verified’ their information with DPS, detailing Age Groups 10001 ü • • • •

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• • • • Services • • • • • • • • • • • • • • •

• • • • • •

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• • • • • •

Riverside 12 3456 7890 City Centre 23 4567 8901

• • • • • • • • • • • • • • • • • • • • • • • • • •

192

DSG

service provider has an advertisement in this Guide, then the page number of Web

Capacity Supports •

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NSW

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Beh I T Y avio Diet ural Su itia ppo Earl n/Nutri rt y In tion Occ tervent ist upa ion t Pae ional T diat hera pist Phy rician siot h e r a Psyc hol pist Spe ogist ech The Therap rape ist Oth utic Su er ppo rts Sup por t de Sup l por ivered t 0 - 4 delive at hom red e yea in p 5 - 1 rs ract 2 ye ice 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fied Adv Pagertisem e ent

Core, Capital, Capacity Supports Directory listings

How to read the Core, Capital, Capacity Supports Directory

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the advert is listed in red under ‘Advertisement Page’.

• • • •

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DPS Guide to Disability Support Queensland 2019

Location Kentville Griffin Bundaberg Aitkenvale Southport Strathpine Mons North Point Cairns Mundingburra Pimlico

Deeragun Brisbane Pimlico Gladstone Mackay Maryborough Toowoomba Mango Hill Eight Mile Plains Woolloongabba Southport Manunda

Rochedale South Mackay Robina Mackay Slacks Creek Ashmore Redcliffe Rocklea Caboolture Warana Capalaba Victoria Point Gatton Greenbank Maroochydore Kirwan

Phone 0466 677 866 0432 941 170 07 4153 1536 0409 890 432 0411 266 040 1300 225 363 1300 147 583 0400 301 350 0422 353 780 02 6771 4655 0427 820 532 07 4031 6702 02 8870 7700 07 4779 1886 07 4727 1400 1300 675 893 0490 517 960 0400 905 074 1800 118 364 0449 044 424 07 4725 3044 07 4972 5155 07 4953 3557 07 4123 4102 03 5441 8966 07 4638 1939 0415 374 063 0466 181 483 1300 273 435 02 8544 3231 1300 186 264 07 4041 7717 1300 360 202 02 4465 1888 1300 135 506 1300 399 913 07 3841 3764 1300 769 155 07 5528 8617 0405 259 733 0429 326 076 07 3474 6575 07 5597 4009 0402 338 277 07 3255 5066 07 5432 4118 0424 654 242 07 3390 1095 07 3820 7663 07 5462 3272 0405 184 923 0409 114 531 0474 220 613 0439 908 494

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC S ec I T Y tion Sec - Advis tion ors Sect - Equip ion me Sec - In Ho nt & Te tion c hn me o & Sup - Thera Comm logy por p t de ists & unity S Sup l por ivered Special upport t Veri delive at hom ists fied red e in p Adv r a c tice Pagertisem e ent

Provider Name 1on1 Support Care Lockyer Valley 2 Wog Girls Cleaning A'bell Planning and Support Services A1 Companion Care Ability SDA Able Australia Services - Queensland Ablecare Foundation Absolute Cleaning Crew Absolute Potential Health & Performance Acacia Medical Acacia Therapy Access Community Housing Company Access Innovation Media Access Therapy Services Accident & Injury Physio Rehab Clinic Accommodation and Care Solutions Achievable Concepts Achieving Change Acorn Stairlifts Active Eight Active Nutrition Australia Active Physio Health Active Physiotherapy Mackay Active Plus Lifestyle Options Active Rehabilitation Equipment Actscare Adebayo Ojuri Advanced Personal Care AEIOU Foundation for Children with Autism Aevum Health & Physiotherapy Afford AG Physio Air Liquide Healthcare Aleva All About Caring Australia All Disability Plan Management All Ears In Hearing Alliance Community Allied Health Services Australia Alpha Medical Solutions Alpha Nursing & Care Services Alternate Mobility Amanda Heyer Speech Pathology Amata Creative Amind Anita Trendle Psychology Annareth Krogh - Kids Therapy Annie's Attic Anniez Plaze Anuha Apac Facility Management Apikali Applied Psychology APR Disability Services

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Core - Capital - Capacity Supports Queensland

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DSG Web ID 53470 53471 53477 44345 40807 47948 44146 53488 44149 40014 40015 44152 44072 44156 44157 40835 40359 44159 40018 54747 44161 53502 44163 53504 40028 40029 54400 53513 44935 40034 50419 53545 40038 40043 40917 40924 44174 44309 53542 40048 44180 40049 53546 53547 40054 53554 54194 53555 53556 44189 40065 40066 53615 44192

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Location New Farm Manunda Highfields Sunnybank

Ashgrove Bundaberg Deception Bay Townsville Bundaberg Virginia Redlynch

Brisbane Hillcrest

Sunnybank Hills Springfield Lakes Gympie Bargara Urraween Darling Heights Wynnum Southport Strathpine Victoria Point Kingaroy Hope Island Ipswich Mudgeeraba Paddington Brisbane Varsity Lakes Cannon Hill West End Toowoomba

Upper Mount Gravatt Brisbane

Phone 0404 494 774 07 3254 1881 07 4046 3600 0448 377 117 07 3344 1149 03 6331 2731 0400 885 941 1800 020 272 0415 869 199 07 3467 1220 1300 909 998 07 4152 9222 07 3865 2911 0435 533 724 1800 809 192 02 9912 5800 1300 510 520 02 6654 7777 1300 741 085 1800 286 728 07 3837 0400 07 3849 8678 1800 010 246 1800 677 010 07 5641 1468 0403 596 906 02 8315 2834 07 5482 9775 0448 517 511 0488 551 331 07 4124 2621 0401 797 473 1300 854 557 07 3396 7798 07 5528 3478 1300 435 782 0427 274 101 1300 880 875 0411 661 098 0452 365 755 0416 292 171 07 5601 0104 07 3368 1010 0419 006 373 07 5551 0276 03 9018 5349 0410 647 443 07 4420 2330 07 4632 9559 0422 371 331 1800 554 968 07 3343 2141 1300 778 081

Provider Name Aquajoy Bathlift Arafmi ARC Disability Services Arefen ARMIA (Active Refugee and Migrant Integration in Australia) Artas Architects Arthritis Solutions ASA Support Services ASAP Bookkeeping Solutions ASAP Podiatry Ascend Stairlifts NQ Ascot Homes & Garages Asperger Services Australia Aspire Golf Assist Travel Assistive Technology Australia At the Corner AT Training by Adam Atlas Health Care Atos Medical Attune Hearing Australasia Care Australian Ramp & Access Solutions Australian Tomatis Method Autism Matters Autism Matters Avant Innovations Avenues Lifestyle Support Association Avryl Oliver Axcess Disability B Mee Movement With a Purpose B. & R. Lawn Mowing Service back to sleep Bayside Hand Therapy Beachwheels Australia Beacon Support Beauty on the Run BedGuard Beecon Counselling Begin Bright Hope Island Behaviour Support and Training Bela Menso Brain and Behaviour Centre Bespoke Lifestyles Bestlifeinc Bethany Care Better Life Mobile Better You Nutrition BFiTT Allied Health & Personal Training BigDog Support Services Birds and Bees Counselling Bloom Hearing Specialists Bloom Lifespan Therapy Services Blue Care Note: 1. 89D, 120, IBC

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Core - Capital - Capacity Supports Queensland

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DSG Web ID 40068 44193 44194 44197 44198 40070 40072 44365 53565 53566 53567 44202 53568 53569 40077 40078 40508 40081 44966 40083 40084 53579 40095 41061 41045 46017 40099 53585 54403 41080 53588 53587 47394 53605 40107 44217 53611 40108 53612 53614 44558 53616 44222 44223 53624 40115 53626 44226 44228 41188 40118 44232 44233

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DPS Guide to Disability Support Queensland 2019

Location Phone Morayfield 07 5432 6900 1300 731 716 Lutwyche 1300 574 462 08 8377 0399 Varsity Lakes 0413 353 922 08 8981 2886 Rochedale South 07 3841 8015 Red Hill 0418 357 750 Bundaberg 07 4153 6474 Bowen Hills 07 3252 7114 Ferny Grove 07 3851 1068 Margate Beach 07 3883 1099 Vincent 1800 767 212 Branyan 0439 000 897 Banksia Beach 1300 554 010 1300 886 601 Moorooka 07 3392 8440 Southport 0416 218 884 1800 809 847 Milla Milla 0417 792 497 Harristown 0477 154 398 Bundaberg 07 4151 1222 Kingaroy 0409 164 061 Chermside 07 3624 2121 Garbutt 07 4779 6183 Cairns North 07 4222 1484 Woree 07 4042 6333 Bayview Heights 07 4033 1230 Logan City 07 3807 0951 Yeerongpilly 07 3392 6649 Weipa 0429 062 449 03 9794 8888 Toowoomba 07 4639 7400 07 4041 2448 07 3901 1165 Slacks Creek 0403 470 949 0427 549 985 Rural View 0438 185 472 Rockhampton 1300 523 985 Westlake 1300 522 082 Surfers Paradise 07 5679 3664 Brisbane 1800 679 129 02 4872 6600 Main Beach 0417 927 661 Beaconsfield 0431 298 192 0438 848 005 0411 962 382 1300 789 420 0409 626 923 Tully 0402 394 486 Clayfield 07 3262 9320 02 9481 9750 1300 134 260

Provider Name Blue Care Live Well Centre Blue Force Blue Ribbon Physiotherapy Body Cycles Australia Body Dynamics Training Bodyfit Allied Health BodyViva Boost Therapy Bourbong Street Physiotherapy Centre Bowen Hills Psychology Branches Lifestyle Support Breakaway breakthru Brendan Snelling Bribie Medical Equipment Hire & Sales Brightsky Australia Brisbane Prosthetics & Orthotics Brith's Little Swimmers Brolly Sheets Bronwyn Tanner Occupational Therapist Building Homes QLD Bundaberg Occupational Therapy Burnett Speech Pathology Burnie Brae C. Vella Plumbing & Electrical Cairns Children's Clinic Cairns Occupational Therapy Cairns Speech Pathology Clinic Canefields Clubhouse Beenleigh Cap Furniture Cape Counselling & Wellbeing Centre Capital Special Vehicles Carbal Support Services Carers for You Carers Link Caring Hands Home Care CatchyCovers Cathy Jeffries Speech Pathologist CentacareCQ Centenary Occupational Therapy Central Physio & Health Challenge Community Services Challenge Southern Highlands Choice Consultancy Chris Harrison Counselling Christian Hamilton Golf Christine Collins CHS Healthcare Cirrus Health Claire Hayley Clarity Online Counselling ClearaSound Clifford Hallam Healthcare Note: 1. 89D, 120, IBC

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Core - Capital - Capacity Supports Queensland

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ü Note 1 ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü 131 ü ü ü ü 118 ü ü ü 116 ü ü ü ü ü ü ü ü ü ü ü

DSG Web ID 55346 40119 53540 44991 53646 41212 53648 44237 53652 53660 53658 53663 44243 54639 53665 40123 40124 53670 41254 54716 53676 44248 53684 53685 44253 53693 53694 54707 53700 44259 53702 40140 44261 53710 44263 44265 40154 44479 44274 53563 44275 50631 40159 53742 44281 40164 53758 40165 40704 54035 53747 40572 40168

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Location Phone Bundaberg 07 4152 7404 West End 0427 922 378 Buddina 07 5478 3719 0411 272 596 1300 331 103 02 9971 0409 1300 364 688 03 9856 0050 Nundah 07 3266 5633 Deception Bay 07 3482 4777 Cairns 07 4032 1140 1800 861 199 1800 020 025 1800 693 277 03 9897 3576 03 5156 6656 Wynnum 0415 316 239 Currajong 07 4759 2000 02 9033 7400 Fortitude Valley 1800 275 753 Rockhampton 07 4922 2722 Chinchilla 0427 974 761 1800 684 878 Parkinson 1800 601 121 Browns Plains 07 3402 2358 Gordonvale 0435 028 286 Rockhampton 0450 181 640 Goomburra 0414 896 284 Runaway Bay 0411 461 552 Kenmore 07 3720 2331 North Mackay 0423 458 438 02 8317 5097 Ipswich 0412 346 533 Sunnybank Hills 0422 534 439 Spring Hill 07 3839 3688 Aspley 02 9838 8869 03 9395 0095 Mossman 07 4098 2294 08 8346 4580 0425 738 440 North Rockhampton 0412 315 691 Buddina 0414 535 202 Atherton 07 4091 3840 Loganlea 0412 083 428 Caloundra 0417 037 703 Victoria Point 07 3114 9445 Brendale 07 3333 2018 Toowoomba 07 4638 0506 0412 751 741 Toowoomba 07 4635 3534 Pialba 07 4124 2088 Runcorn 0407 671 621 Kingaroy 0407 462 327 Oakey 0406 258 260

Provider Name Co-Ordinated Support Services Coastal Kids Speech Pathology Coastal Rehab Coco Healthcare Colbrow Homecare Communicate AT Community Connections Australia Community Housing Community Living Association Complete Feet Orthotics & Podiatry Complete Mobility & Rehab ConfidenceClub Confident Care Products Connect Hearing Control Bionics Cool Mobility CoordiKids Cootharinga Society of North Queensland Cosmac Healthcare CPL CQ Physio Group Creative Holistic Services Crystal Healthcare Products CT Healthcare Cultural Appropriate Care D&T Martin Construction Daniel Sos Darling Downs Wellness Therapies David Karam David Martin Speech Language Pathologist Dean Anderson Dear Jane Medical Deb Braga Psychology DebCare Deidre Pye Dejay Medical & Scientific Delia Home Care Services Delwyn Sheehan Develop Occupational Therapy Dexterity Brand Dianne McDowell Disability Housing Solutions Disability Matters Disability Solutions QLD Donna Mills Occupational Therapy Services DOTS Allied Health Down UnderCare Downs Pain Clinic Dr Kathryn Bain Dr Sandra Henderson & Associates Drew Stephenson Driving Well Occupational Therapy Dugie's Driver Training Dust & Shine Home Cleaning

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Core - Capital - Capacity Supports Queensland

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169

121

DSG Web ID 44286 44564 53753 40199 46242 40173 40372 41508 44298 54510 44301 40215 40092 40186 40190 40191 44305 44307 40196 44276 53793 53795 40201 40202 44314 53808 54645 53816 54163 44323 53552 40223 44241 53825 54501 40212 41622 54620 40213 40214 44557 40218 44330 53841 54325 53851 40195 44336 42394 44337 53856 53858 53859 53863

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DPS Guide to Disability Support Queensland 2019

Location Upper Mount Gravatt Nambour Townsville Bowen Hills Jubilee Pocket Toowoomba Loganlea Cannon Hill

Beaconsfield Hervey Bay Bluewater Brendale Cairns

Maroochydore Bundaberg Enoggera Burpengary East Carrara Bundaberg West Coorparoo Morayfield Ayr Mareeba Wynnum West North Ipswich Upper Mount Gravatt Clayfield Fortitude Valley North Mackay Gatton Zillmere Wellington Point Beenleigh Biggera Waters Highfields Murarrie Wyreema Browns Plains Gladstone Varsity Lakes Goondwindi

Phone 0422 107 668 07 5441 5135 0448 755 814 02 8116 1550 02 6041 9700 0433 321 115 07 4512 6010 03 6381 1223 07 3200 5421 1800 112 112 03 9703 2900 0418 165 892 07 4942 5495 07 4124 3979 0408 395 850 1300 368 446 07 4031 2177 1800 684 422 03 9467 1388 1300 374 537 08 8276 1300 1300 486 440 07 4152 4400 07 3355 8000 0409 977 808 07 5530 5099 0435 144 282 0407 585 497 03 5443 2239 1300 654 173 07 5428 2088 07 4783 5866 07 4092 2332 0402 424 642 07 3812 2014 07 3343 9430 07 3256 0455 07 3252 3488 0423 283 083 0408 361 330 07 3161 7567 0439 344 050 07 3807 0008 07 5529 2777 07 4696 8908 1300 982 259 07 3398 9367 0408 412 731 07 3800 3417 07 4972 8855 02 6620 9200 07 5593 2506 0427 861 615

Provider Name Dynamic Carers Dynamic Prosthetics & Orthotics E-Z-Clean Townsville Easy Living Platform Lifts Eden Healthcare Solutions Elise Jiggins Elizabeth Addie Emergency ID Australia Empower Assistance Dogs Endeavour Foundation Endeavour Life Care Engage & Grow Therapies Engedi Enhanced Psychology Entire Wellbeing Envigor Home Care Envizion Group Epi-Assist Australia EPIC Assist Epilepsy Action Australia Equip 4 living Equity Works Association Erin Pratt Occupational Therapist Evocare Australia Eyes and Independence Fabic Fabio Brandazzi Finding the Light Counselling & Coaching First Aid Distributions First Call Home Services Fitness N Motion Health Centre Flexi Queensland FlexiChoice MDFSA Flourish Occupational Therapy Focal Community Living Foot Faults Podiatry Footpoint Podiatry Footprints in Brisbane Freedom Hope Australia Fresh Start Professional Healthcare Friendly Feet Podiatry Full Life OT Fun With Words Speech Pathology Functional Health Gail Walker's Swim School Gateway Rehab Gateway Therapies Gentle Soul Mobile Foot Care Get Better Physiotherapy Centre Gladstone Community Linking Agency GoByron Gold Coast Therapy Goondiwindi Practical Solutions

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Core - Capital - Capacity Supports Queensland

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118

IFC

DSG Web ID 53864 53866 44363 40238 40243 54144 53507 40246 53882 41753 40254 40255 44351 44354 44355 53893 53895 40256 40257 40258 40260 44357 54480 40264 40267 40270 53659 44368 40276 44369 44372 44373 44374 53932 44378 41866 53938 44380 53952 44723 41888 44419 53956 53957 53963 40295 44393 44396 44397 53982 41942 40761 53994

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Location Phone Labrador 07 5529 3000 Stanthorpe 07 4681 3020 0422 503 391 Bundall 07 5536 6400 Bald Hills 07 3261 1249 Gatton 07 5462 2360 Springfield Central 0431 919 708 Ashmore 07 5578 2000 Bald Hills 07 3500 9060 Townsville 0408 181 028 Samford 07 3289 1271 Bardon 0405 050 419 02 4403 0595 Svensson Heights 0421 660 449 03 9326 0266 0416 107 975 Woolloongabba 1300 422 111 Rockhampton 0476 046 024 Marcoola 0438 636 041 Mackay 07 4957 7997 Brisbane 0422 552 976 Woombye 0412 292 982 Hyde Park 07 4771 3083 Atherton 07 4095 4555 Lowood 07 3088 2323 The Gap 07 3300 4374 Ashgrove 07 3850 2111 Mundingburra 0439 810 160 0400 124 199 Eagle Farm 07 3868 1765 03 5338 3900 Torquay 07 4125 3350 Dysart 07 4958 2116 Upper Coomera 0420 882 974 Hodgson Vale 07 4630 9459 1800 103 933 Beenleigh 0412 558 436 Glenvale 07 5463 6808 Marcus Beach 0405 348 882 Slacks Creek 1800 466 277 Burleigh 1300 538 746 Murgon 07 4168 3255 03 9499 1490 02 9686 2600 Chermside 07 3621 4364 08 7122 3232 0410 526 477 Speewah 0466 359 283 Leichardt 0400 283 744 Mackay 07 4957 8177 1300 800 110 Townsville 0439 635 351 Warwick 0405 179 479

Provider Name Gourmet Meals Granite Belt Support Services Great Grab Great Ideas in Nutrition Green Apple Wellness Centre Greg Jones & Associates Psychologists Grosskopf Consulting Grow on Children's Therapy Guide Dogs for the Blind Guy Heron Gwen Liddle Hailey Gray Podiatrist Hansa Sailing Systems Happy Days Ahead Happy Feet Pedorthics Haptic Design HCA Home Head Start Children's Therapy Services Health & Community Solutions Health and Hearts Exercise Physiology Clinic Health and Home Safety Group Health and Rehab 1 Health Studio Healthwise Physio Healthy Lifestyles Australia Healthy Minds Hear and Say Centre for Deaf Children Heart Mind Focusing - Counselling & Psychotherapy Helen Franklin Help Enterprises Hemco Industries Hervey Bay Physio & Allied Health Hinterland Community Care Hinterland Equine Assisted Learning Hodgson Vale Speech Pathology Holistic Incontinence Holistic Lifestyle Services Holistic Solutions Occupational Therapy Home Care Nurses Australia Horizons OT House of Nappies House with No Steps QLD Hub Community Network Human Centred Innovations Humanware Australia Hummingbird House (Wesley Mission Queensland) Hypno-Link I Hate Cooking Ian Hainsworth Ideal Connections (DSP) Ideal Placements Ideal Plan Management Imogen Rogers Impact Career Counselling & Personal Development

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Core - Capital - Capacity Supports Queensland

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115

DSG Web ID 53996 40303 40306 41971 44406 54005 54755 44408 44410 54061 54015 54017 40313 54024 40314 40315 48469 44421 54042 44423 44424 54044 44426 54048 44430 44763 42060 54052 53946 44432 40327 54062 40331 54066 44439 40335 54071 44442 44443 54084 40342 44451 44453 40345 44096 55060 45175 54093 54018 44459 44460 40351 54574 54098

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DPS Guide to Disability Support Queensland 2019

Location

Ingham Bundall Kewarra Beach Bundaberg Ipswich Ipswich Ipswich Newstead Toowoomba Gympie Alexandra Hills

Greenbank Carina Townsville Mackay Toowoomba Slacks Creek Currimundi Bowen Cotton Tree Toowoomba Yeronga Gayndah Narangba Bundaberg Yeppoon East Toowoomba Ashgrove Holland Park West Toowong Kingaroy Townsville

Woolloongabba Crows Nest Golden Beach Elliott Heads Murarrie

Phone 02 9773 0708 07 3856 0001 0416 157 321 07 4776 2733 0439 095 772 0457 248 889 1800 696 347 07 4303 7969 07 3202 4544 07 3281 7611 07 3812 1204 08 9227 6888 0421 511 204 07 4637 2349 0474 471 479 0406 536 532 02 4943 7221 02 4943 7221 1300 133 660 1300 652 920 02 4322 5511 0439 936 901 07 3398 8862 07 4721 1822 0437 158 683 07 4639 2486 1300 587 823 07 3272 9555 07 5353 5111 0474 475 393 02 4960 9992 07 5479 3411 0448 260 987 0450 909 851 0417 913 354 07 3203 0604 07 4152 4455 0409 625 880 07 4639 3367 0416 242 835 03 9448 8933 07 3349 9234 0406 215 550 07 4162 3866 07 4722 0101 03 8637 1188 03 6225 3742 07 3217 3011 1300 526 837 07 4698 2362 0409 879 669 0417 061 086 07 3890 7788 1300 722 712

Provider Name Incontinence Products Direct Individualised Community Access Services Indo Services VIC Ingham Plaza Pharmacy Inmotion Orthotics Inspire Early Intervention Integra Integrated Disability Support Services Ipswich Foot and Ankle Clinic Ipswich Physiotherapy Centre Ipswich Therapy Centre ISADD Istaysafe Jakins Accounting Janiata Malone Jarmin Building Solutions Jettproof Jettproof JewishCare JK Corporate Resourcing Job Centre Australia Johanna Schwartz John Pearcy Audiology Judy Satish Podiatry Julie Saunders June Henry Just Better Care Australia Just Better Care Brisbane South & East Just Better Care Sunshine Coast Justine McAllister Psychologist Justiz Community Kaizen Exercise Physiologists Karli Rutherfoord Katherine Underwood Occupational Therapy Kathryn McDonald KCF Disability Engineering Ken Day's Automotive Services Keppel Bay Lawn Mowing Kerri Marshall Kerry Wyer Kiddies Eye Care Kids Play Occupational Therapy Kids Potential Kingaroy Furniture Court; Beds R Us; Lazyboy Gallery Kith and Kin Association Townsville Konnekt Kuver Designs L'arche Brisbane Lantern Claims LaughLand Weighted Blankets Lavender House Respite Care Lawns Access Maintenance Services Leading Edge Prosthetics Leading Nutrition

R eg

Core - Capital - Capacity Supports Queensland

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ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü

DSG Web ID 40344 44469 40354 40357 42202 54115 40361 54118 54121 54124 54125 40364 40365 54134 54270 54139 40375 47906 40376 40380 40381 54603 54148 44722 54597 54058 40510 44485 44486 44487 40390 54160 44716 54165 54294 40399 54172 54174 44550 54872 40401 42435 44498 54183 44500 40407 40410 54196 46804 44386 54203 54205 40418 42514

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Location Phone Brisbane 1300 05 78 78 1300 363 713 1800 272 943 Underwood 0402 789 475 Ipswich 0452 159 311 Maryborough 07 4123 6288 Toowoomba 1300 991 443 Bungalow 07 4035 6771 Newmarket 1300 543 383 02 6297 6672 Toowoomba 03 5022 0955 08 8330 4102 08 8388 7836 Westcourt 0400 217 577 Yeerongpilly 0409 487 699 Bongaree 0400 415 890 Rockhampton 1300 952 273 08 7226 6395 0407 067 431 Gatton 07 5462 5103 Birkdale 07 3207 2127 Harristown 0458 569 022 Bowen 0427 809 743 Crestmead 0432 562 181 Palm Beach 0401 519 373 Oxenford 0435 469 123 Glenvale 0405 382 342 1300 859 767 Coorpooroo 1300 994 854 Currajong 07 4725 3866 02 4626 3590 West Mackay 07 4957 2180

Provider Name Leap In! Plan Management Leisure Options Les Brazier Special Vehicles LG Speech Life's Great Speech Pathology Liberty Life Life Choice Wide Bay Burnett Lifeline Darling Downs & South West QLD Ltd Lifestyle Connections Association LifeTec Australia Lightning Mobility Lime Occupational Therapy Link Assistive Lions Hearing Dogs Little Sparrows Speech Therapy Live Chef Live Well Rehab LiveBetter Community Services Lively Eaters Feeding Services Living in Rhythm Solutions Lockyer Valley Sports & Aquatic Centre Look Who's Talking Lop-It Tree Services & Yard Maintenance Lost Lizard Mowing Lotus Vana Louise Andrews Louise Peacock Loving Arms Restoration Care LSR Healthcare LTTS Luke Doyle, Psychologist Mac Hearing Mackay & District Spinal Injuries Association

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Core - Capital - Capacity Supports Queensland

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150

200 167

129

DSG Web ID 52050 46821 45257 54214 54215 54217 44518 54223 40433 40435 40436 45266 40437 54232 54234 44524 44361 45099 54238 54240 54244 44529 54246 44531 53553 54431 54251 40443 44533 54253 40449 44537

Individual Support Plan Management

Support Coordina�on Proudly supported by

www.lifelinedarlingdowns.org.au P: 1300 991 443 Visit DisabilitySupportGuide.com.au for a complete overview of providers and services registered within the State or Territory. For the most up-to-date information about providers and services listed in this Guide visit the website and enter the DSG Web ID numbers in the search field.

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DPS Guide to Disability Support Queensland 2019

Location Mackay Andergrove Slade Point Riverhills Mundingburra Ashgrove Bundaberg Roma Pialba Redbank Plains Ascot North Rockhampton Postmans Ridge

Samford Yeppoon Zillmere Townsville Mundingburra Kirwan Westlake Greenslopes Burleigh Waters Stafford Woodridge Proserpine South Mackay Coolangatta Darra Mossman North Mackay Cannon Hill Annerley Ebbw Vale Mackay

Nerang Nanango Chermside

Phone 07 4953 4878 0455 411 204 0413 811 324 1800 207 686 02 4934 2724 0457 202 371 0402 313 319 0400 990 715 07 4150 1800 07 4622 8075 0408 266 468 0423 709 721 1800 258 258 07 3256 0788 07 4928 0540 1300 665 322 1800 882 222 1300 543 343 03 5021 5569 0419 160 520 0402 629 776 0408 702 406 0418 766 477 07 4795 7403 1300 286 463 0484 531 321 07 4723 8221 07 3376 7966 0432 453 044 08 6336 9448 0432 295 031 07 3856 5428 03 9495 1955 1300 460 070 08 8293 3032 0449 504 253 07 4951 4446 1300 900 091 1800 193 362 02 4966 0990 07 4098 2836 0420 307 385 0481 880 509 07 3892 2227 0476 077 717 0418 151 484 03 8456 6613 0451 095 552 08 9274 7575 0411 633 499 1300 850 431 0408 369 103 1800 246 945 03 9795 7888

Provider Name Mackay Community Visitors Association Mackay Handyman Solutions Mackay Lifestyle Choices Maid2Match House Cleaning Maitland Physiotherapy & Sports Injuries Marianne's Cleaning Marlene's Tai Chi for Health & Wellness Marmic Meditrak Mary Cook Matthew Edwards Podiatry Maximise Movement Exercise Physiologists McMillan Cleaning & Maintenance Me Well Meals On Wheels Crosby Park Meals On Wheels Rockhampton MediAlarm MedicAlert Foundation Medifab Megan Dalla Santa Occupational Therapy Melinda Weaver - Exercise Physiologist Mia's Health Michelle Garnon Michelle Lansley Micra Construction Services Mind Australia Mind Matters NQ Minding Family Townsville Miraa House Mitchell Neuropsychology Mobile Alert Mobile Exercise Physio Mobile Rehab Mobility Plus Wheelchairs Mobility Rentals & Sales Mobility Vehicle Sales Mobility Whitsunday Modure Momentum Collective Montrose Therapy & Respite Services Mortels Sheepskin Factory Mossman Support Services Move and Play Paediatric Therapy Moving Forward Podiatry MPD Accessibility Mpower You Music Therapy Mackay My Diffability Australia My Plan Manager My Supports MyLink Social Work Services & Counselling mySupply Store Nadine Hinchliff Therapy Services National Auslan Interpreter Booking & Payment Service National Australian Nappies

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Location Phone Palmwoods 07 5457 3155 Labrador 07 5591 1629 1300 766 482 Rockhampton 0438 112 198 Morayfield 0430 127 618 Mackay 07 4954 9082 1300 657 915 02 9531 2011 Algester 0422 913 690 02 6962 1500 Chinchilla 07 4662 7664 Noosa Heads 0408 755 419 03 9793 1066 Currajong 07 4781 9300 02 6687 0777 Bells Creek 07 5491 9944 Townsville 0488 778 042 Mansfield 1300 866 275 Robina 0403 258 859 Top Camp 0414 696 455 Wynnum West 0432 255 453 0411 792 505 Norman Gardens 0402 824 752 Woolloongabba 1300 673 664 02 9680 0600 Mackay 0439 764 377 Ingham 07 4423 7662 0412 553 222 Ormeau 07 5547 5666 1800 000 677 Deception Bay 1300 366 545 Dakabin 0466 994 500 03 9696 2639 1300 393 004 Gulliver 1800 692 273 Petrie 0405 317 768 Cashmere 1300 723 051 Townsville 0417 643 390 1300 378 388 1800 756 849 0402 739 252 Wurtulla 07 5493 3429 Railway Estate 0418 437 274 1300 444 600 1300 727 222 West End 07 3391 6866 1300 137 875 1800 805 839 08 9444 4577 Upper Mount Gravatt 07 3158 8810 0402 075 290 Woodend 07 3812 2923 0403 816 527 Loganholme 07 3806 4274

Provider Name Nationwide Mobility Vehicles Neeki Designs Neurotek New Leaf Elite Property Services New Life Perspectives Consultancy Service Next Step Disability Service Mackay Nextt Night N Day NJ Price Noble Healthcare Noelle Nevin Noosa Psychology Clinic Norden Body Works North and West Remote Health Northern Prosthetics Novacorr Healthcare NQ Enable OAPL Odyssey Private Aged Care On James' Desk One Step Two Step Online PT Onward Services Open Minds Australia Optek Systems Optimal Therapy Services Optimise Health and Wellness Optimise Your Level Physiotherapy Ormeau Physio ORS Group Out and About Health Care Outcomes Therapy Own Body Mobile Physiotherapy and Rehabilitation Oz Trampoline Sales Ozcare Ozstretch OZwool Medical Sheepskin Products P.W. & B.L. Halsall Building Contractors Pacific Facility Services Pacific Vision Paediatric Feeding International Paediatric Physiotherapy Paediatricks Para Mobility Paralogic Pathways Health and Research Centre Patient Handling Paul Hartmann Pelican Manufacturing Perspective Psychology Services Petal Back Clothing Peter McMahon's Swim Factory Peter Meister Pharmaquip Healthcare

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DSG Web ID 44607 40224 40511 54378 54763 54379 43806 42784 54482 40518 44611 54320 40519 44616 40707 40522 54389 40067 54397 54175 44634 43054 54405 44635 40400 44609 40623 40532 54408 40697 40540 44639 43088 40541 44642 54416 40748 54500 40543 40544 40545 44184 44643 40547 40549 54424 40551 40553 40556 54438 54439 54440 54311 54443

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Location Phone Herston 07 3852 4622 Cannonvale 07 4946 4922 08 7221 9289 0466 399 189 Cairns 07 4054 7577 Edmonton 07 4045 6800 Boyne Island 07 4973 8883 0438 000 962 Wynnum West 0402 222 389 1800 648 648 Stanthorpe 0431 835 345 Mount Isa 07 4743 4066 Runcorn 07 3272 3473 Gin Gin 0439 946 301 08 8361 3344 Mysterton 07 4772 6222 1300 001 050 1300 696 220 1300 459 525 08 8215 8700 Grange 07 3162 3741 Emerald 07 4831 4610 03 9532 5098 0415 945 422 Thornlands 0427 577 783 Frenchville 0404 461 739 Belmont 07 3890 7033 Currajong 07 4728 4288 Indooroopilly 07 3278 1008 Maroochydore 1300 781 774 07 4659 5476 1300 883 853 Annerley 07 3848 8888 Annerley 07 3848 5257 Tamborine 07 5543 6757 08 9379 2020 Flinders View 0416 768 142 Ayr 1800 734 466 Ravenshoe 07 4097 7242 Bungalow Toowoomba Coolangatta Currumbin Waters Point Vernon Brighton Arundel Morningside

Fortitude Valley Allenstown

07 4035 5886 07 4633 0733 0406 471 742 0432 245 958 1300 556 686 07 4194 5958 0416 136 014 07 5574 4627 1800 044 012 07 3161 2471 1300 653 522 1300 224 334 07 3852 2276 07 4922 2258

Provider Name Phoenix Hearing Instruments Physio Plus Whitsunday Physio Xtra Rehab Centre Physio You Physiohealth PhysioMotion Cairns Physioshop Platinum Care Services Play Learn Bloom Developmental Therapies Plega Health Care Poetry in Motion Health Positive Family Parenting Navigation Services Positive Health Positive Mind Positive Steps Mentoring, Autism Programs Posture Care Chair Company Potential Self Practicare Seating Principality Healthcare Professional Automation Programmed Health Professionals Progressive Steps Intervention Promote Occupational Therapy ProMotion Prosthetics Prompt Education Provide Another Mother Prue Watson Occupational Therapist Psychological Solutions QLD Psylution Worx Q Paediatrics Qspec Building & Mobility Quality Lifestyle Support Quantum Reading Learning Vision Queensland Blind Association Queensland Braille Writing Association Queensland Support Services & Solutions Quingo Pacific Rachael Green James Home Services RAR Therapy Ravenshoe Community Centre Reach & Match Real Living Options Association Reben Mobility Reconnact Recover Wellbeing Redi-Lite Reel Keen Powerchair Fishing Reflex Onsite Computing Regan Brown Occupational Therapy Regency Health Care Rehability Australia RehaCare Remedy Healthcare Group Reporters Ink Revise Psychology

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DSG Web ID 40563 44661 40565 43169 54454 54455 54458 54466 54467 40566 43194 54474 54476 54478 40082 54479 40570 54486 40575 40576 43234 40577 40578 40579 54493 40580 44676 44675 44677 44679 44682 40584 54505 40586 44687 40588 54002 44714 54530 40591 54534 44695 40593 54539 40595 40597 54546 54547 40750 43326 40601 43333 44819 54557

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Location Teneriffe Northgate Belmont Mackay Hermit Park Rosewood Toowoomba Rothwell Charters Towers Caboolture South

Clayfield Townsville Kingaroy Jimboomba Kenmore Hills Ashmore Runaway Bay Chermside Toowoomba Ipswich

Wilston Yandina Newmarket Bundaberg Central Annandale Rasmussen

Caboolture Birkdale Maroochydore

Mount Gravatt Broadbeach Waters Molendinar Stratford Brisbane Maryborough Rangeville Yeppoon Caboolture Currumbin Waters

Phone 1800 474 826 07 3266 3448 0414 710 798 07 4957 2855 0419 679 308 07 5464 1544 0419 704 471 07 3204 2193 1300 581 391 0402 605 408 07 5428 0155 02 6792 2342 1800 813 617 07 3862 3900 0418 892 174 0409 592 976 07 4162 7300 0432 654 026 0417 725 715 07 5539 2141 07 5524 4398 07 5500 6245 03 9799 9077 07 3350 5522 07 4602 0144 0455 897 146 02 9899 9293 03 9726 8047 0437 280 359 02 4578 6123 07 5446 8100 07 3352 4774 0417 400 176 0420 314 940 07 4774 6444 08 9248 4180 0408 720 558 0411 501 556 02 8405 6300 07 3207 2127 1300 729 190 1300 135 334 07 5536 1773 1300 780 755 07 5538 3999 07 5597 4321 0412 906 241 0411 590 296 0417 719 449 07 4635 6696 0477 502 604 0423 789 799 07 5598 3903 1800 819 775

Provider Name Ritco Physiotherapy & Allied Health RNL Constructions Robyn Ayres Roebuck Designer Homes Rosalind Nelson Rosewood Community Centre Ross Lederhose Rothwell Physiotherapy Royal Institute for Deaf and Blind Children Ryt's S.C.O.P.E Safety In Focus Safety Link Sandpiper Care Sannic Jaya Say It Your Way Speech Pathology SBcare Scenic Rim Psychology School Academic Support Services Scooterland Mobility Scooters & Mobility Gold Coast Scooters & Mobility Runaway Bay Scooters Australia Scooters Australia Brisbane Scott Street Mobility Solutions Secondo Day Respite See-n-Speak SenseAbilities Sensory Modulation Brisbane Sensory Tools Australia Sensus Building Services SeQual Association Serendipity Psychology Shane Bellamy Shane Firmin Carpentry Shoprider Siblings Australia Signature Seating & Mobility Simavita (Aust) Skill Set Occupational Therapy Smart Solutions Rehab Group Sonic Learning SOS Support Services Special Care Clothing Solutions Special Care Travel Special Needs Solutions Specialised Speech Services Specialist Tenancy Services Speech Language Solutions Speech Pathology Toowoomba Speech Pathology Yeppoon Speech Therapy Centre Spic 'n Span Constructions Spinal Cord Injuries Australia

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SUPPORT SERVICES Tarampa Assist is an approved NDIS Provider. We enjoy nurturing the growth of each individual at their own pace. Partnering with Participants who have a range of abilities, our specialty lies in supporting participants with Psycho-Social, Acquired Brain Injury, Intellectual and Neurological challenges. With our strong belief in family values being the core to our business we strive to ensure our staff are professional and caring providing the best possible support to all of our participants. Our office is located in the Somerset Region SE QLD and service Participants within our community and surrounding region.

OUR VISION

Connect Community, Empower People, Work Sustainably, Enjoy your Life

Location Moorooka Aitkenvale Broadbeach Waters Caloundra Calamvale Cooroibah Nambour Woolloongabba Chermside West Warner Paradise Point Brighton Gympie West End Atherton Mount Gravatt Townsville Hermit Park North Tamborine Tarampa Belgian Gardens Capalaba

Phone 07 3189 3414 07 4775 1323 07 5630 4396 07 5458 3000 07 3272 2615 07 5470 2830 07 5441 7278 07 3391 4119 0401 910 726 0412 655 909 1300 739 991 07 3869 1919 0439 338 449 07 3137 7400 07 4091 7066 1300 822 846 07 3216 8903 0412 576 507 07 4755 0225 1300 663 119 07 5426 8314 0409 896 796 0409 896 311

Provider Name Spinal Home Help SSS Prosthetics & Orthotics Stephen Underwood STEPS Group Australia Sunny Care Sunshine Butterflies Sunshine Coast Independent Living Service Sunshine Welfare & Remedial Association Support Care Angels Support Care Management Services SureSafe Surgical Engineering QLD Susan Kirkpatrick-Laird Synapse Tableland Community Link Association Tabtimer TAG 5 Tai Chi for Busy People TalkHQ Speech Pathology Tamborine Health Services Tarampa Assist Taurus Constructions NQ Tea-Cup Cottage

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DSG Web ID 44753 40647 44762 44122 54683 44772 54688 54692 54694 44776 44238 40679 54184 43682 54705 43688 44783 54708 44784 54715 44785 54719 44787

• Transport (Wheel Chair Accessible Bus, Various Cars) • Personal Care • Domestic Assistance • Community Access • Supported Independent Living (SIL) • Short Term Accommodation (STA) • Drop in Supports • Capacity Building Activities • Group Activities • One on One Support • Accommodation for unfunded residents 18+ also available • Daily Living Assistance (Meals, Medication etc) and Various Supported, Fully Furnished, Accommodation Options Available

OUR MISSION

Provide quality support services and specialised housing for individuals striving to reach their goals

449 Lowood/Minden Road, Tarampa, Qld 4311 Phone (07) 5426 8314 admin@tarampaassist.com.au www.tarampalodge.com.au Visit DisabilitySupportGuide.com.au for a complete overview of providers and services registered within the State or Territory. For the most up-to-date information about providers and services listed in this Guide visit the website and enter the DSG Web ID numbers in the search field.

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Location Rockhampton Kirwan Southport Zillmere

Townsville Warwick Rockhampton

Toowoomba West Burleigh Murrumba Downs Rockhampton Virginia Centenary Heights Widgee Upper Mount Gravatt Toowoomba East Toowoomba Clifford Gardens Mitchelton Mount Isa Pialba Aitkenvale Brisbane Westbrook Manoora Eagle Farm

Mount Isa Varsity Lakes Sunnybank Hills Palm Beach Brisbane Brisbane Bohle Plains Cranbrook Smithfield

Phone 03 9737 9000 07 4921 1140 0414 064 479 07 5591 7744 03 5229 2260 0450 855 373 0407 175 209 02 8833 3600 0417 279 428 02 4254 6226 07 4740 4516 07 4661 5577 0468 437 377 03 9380 1127 0411 696 839 03 5231 2553 03 8585 6685 1300 661 945 0438 816 747 07 5520 7860 1300 004 414 07 4922 0376 07 3318 7601 0448 292 492 07 5484 0023 0429 165 488 07 4637 1888 07 4638 1222 0419 644 058 1300 858 410 07 3172 5531 02 9878 6188 07 4749 0677 0402 990 989 07 4124 7117 07 4725 1070 07 3181 5655 0413 102 273 0431 531 419 07 3637 2200 1300 875 895 0403 342 293 0403 120 788 0411 207 267 1300 080 898 0434 223 522 0432 314 413 1300 778 081 07 3867 2518 0431 119 553 0498 692 676 0466 663 637 1300 133 353 1800 888 541

Provider Name Technical Solutions Australia TFD Services TFM Townsville Fitness Massage The Bidet Shop The Brainary The Caring Factor The Connection Zone The Deaf Society The Flashcards The INS Group The Physio Movement The Physiotherapy Centre The Rockhampton Exercise Physiology Service The Therapy Store The Timmermans Method Theodore Podiatry Group Therapeutic Pillow International Therapy Alliance Group Therapy Connect Therapy Matters Therapy Pro Therapy Works CQ Think Mobility Tina Kelly Tonjac Global Hardware Tools 4 Life Occupational Therapy Toowoomba Friendlies Mobility and Independent Living Toowoomba Hand Therapy Toowoomba Music Therapy Services Total Ability Total Exercise Physiology Total Patient Care Total Physio Isa Total Rehab Totally Mobile Townsville Independence Program for Active Community Living Tradern Australia Care and Training Treehouse Counselling Tropics Occupational Therapy Tunstall Australasia Tweed Byron and Ballina Community Transport Tweed Exercise Physiology Tweed Heads Speech Pathology Tyrrell Carpentry Unicar Australia Unique Oz Care Uniquely Abled UnitingCare UnitingCare Beyond Borders Travel Uplift Mobile Physiotherapy URT - Ultimate Results Training Value Wellness Vehicle Access Solutions Victoria Healthcare Products Note: 1. 89D, 120, IBC

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DSG Web ID 40688 54729 44791 44794 40690 43728 44798 40208 40695 40696 44800 44801 54838 40702 45020 46813 40712 44825 40715 43823 43825 44826 40007 54171 40718 54782 44834 54785 44836 40719 53617 40721 54790 48474 54792 44843 54797 54802 53757 48043 43899 43900 42131 54809 54811 54813 54016 55341 44862 54817 44865 44866 47213 40731

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DPS Guide to Disability Support Queensland 2019

Location Jimboomba Coorparoo Toowoomba Nerang Moorooka Collingwood Park Gold Coast Brendale Kenmore Hamilton Toowoomba Warwick

Chermside Capalaba Ipswich Cannonvale Maroochydore Booval Wynnum Maudsland Norman Park Aitkenvale Brisbane Robina Emerald

Phone 07 5546 0026 1300 847 466 07 4638 3777 1300 255 900 07 3108 3007 07 3288 4307 07 5526 5288 1300 766 266 0424 143 230 07 3256 1006 07 4638 0399 07 4661 1944 0401 664 456 1800 622 492 1300 111 400 1800 448 448 03 9876 2576 0418 741 741 03 6225 2622 0426 972 068 0409 309 129 07 4946 7630 07 5475 4030 07 3282 5200 07 3893 0655 02 6674 8641 07 5514 6500 0402 901 358 0408 166 506 0449 003 154 07 5575 7122 07 4987 7933

Provider Name Vigor Physiotherapy Vision Australia - Blind and Low Vision Services QLD Vision Exercise Physiology Voice Recognition Australia Voices and Minds VOK Holistic Care Volunteering Gold Coast Transport Services Walk On Wheels Australia Walk With Me Physiotherapy Walk Without Pain Podiatry Clinics Warrina Services Warwick Friendly Society Dispensary Webster College Wellspect Healthcare Wellways Australia Wesley Mission Queensland Wheelability Wheelchair Vehicles Brisbane Wheeliesafe WhisperingPines Consultancy Wonsie Work Connection Limited Worx Health & Fitness WOW! Mobility Wynnum Podiatry Xcell Health & Fitness Xtremecare Australia Yoga & Wellness For All Young Allied Health Your Space Organised Youthrive Integrated Therapy Services Yumba Bimbi Support Services

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DSG Web ID 54823 44872 44873 40733 54824 44875 132 48498 40737 54830 54831 44880 54839 54846 40741 47526 113, IBC 44882 48457 40745 40747 44002 40525 207 44900 54869 43964 54873 54874 54875 54878 44907 54883 54885 44909 IBC Inside Back Cover

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Index Abbreviations............................................................................................................... 11 Accommodation...................................................................................................... 116 Provider Directory................................................................................... 137-148 Acquired brain injury............................................................................................... 22 Advocates....................................................................................................................... 81 Age groups.................................................................................................................... 34 Adults 18 - 64 years............................................................................................. 38 Kids 5 - 12 years..................................................................................................... 35 Preschool 0 - 4 years........................................................................................... 34 Seniors 65+ years................................................................................................ 39 Teenagers 13 - 17 years..................................................................................... 37 Attention deficit hyperactivity disorder (ADHD)...................................... 22 Attention deficit disorder (ADD)....................................................................... 22 Advisors........................................................................................................................ 151 Provider Directory................................................................................... 157-164 Aids & equipment.................................................................................................. 167 Provider Directory................................................................................... 173-183 Apply - NDIS how to................................................................................................. 44 Assessments.............................................................................................................. 152 Provider Directory................................................................................... 157-164 Assistive technology............................................................................................. 167 Provider Directory................................................................................... 173-183 Auditory processing disorder.............................................................................. 23 Autism.............................................................................................................................. 24 An autism diagnosis (Feature story).......................................................... 48 Behavioural support................................................................................................ 90 Provider Directory..................................................................................... 95-110 Blindness........................................................................................................................ 27 Living and working with (Feature story)................................................ 74 Capacity building supports ................................................................................. 66 Provider Directory................................................................................... 192-207 Capital supports ........................................................................................................ 64 Provider Directory................................................................................... 192-207 Carers................................................................................................................................ 84 Challenge for the whole family (Feature story).................................. 82 Counselling services............................................................................................ 84 Financial support.................................................................................................. 85 Respite care.............................................................................................................. 85 Support groups...................................................................................................... 84 Support lines........................................................................................................... 85 Case coordinators................................................................................................... 152 Provider Directory................................................................................... 157-164 Cerebral palsy.............................................................................................................. 25 Checklist.................................................................................................................. 57-58 Communication equipment............................................................................. 168 Provider Directory................................................................................... 173-183 Community access and inclusion................................................................... 121 Provider Directory................................................................................... 137-148 Companion Card......................................................................................................... 78 Coordination of supports...................................................................................... 66 Core supports .............................................................................................................. 63 Provider Directory................................................................................... 192-207 Definitions and often used terms............................................................. 10-11 Developmental delay.............................................................................................. 26 Dietitians........................................................................................................................ 90 Provider Directory..................................................................................... 95-110 Diversity.......................................................................................................................... 86 Cultural and linguistic diversity.................................................................... 86 Religious and spiritual diversity .................................................................. 87 Gender and sexual diversity .......................................................................... 87 Down syndrome......................................................................................................... 26 Walking the runway for equality (Feature story)............................... 59 Early Intervention...................................................................................................... 45 About........................................................................................................................... 91 Early Childhood Early Intervention (ECEI)............................................... 45 Early childhood partners.................................................................................. 45 ECEI office locations & contact details...................................................... 56 Provider Directory..................................................................................... 95-110 Education ..................................................................................................................... 36 Education support.................................................................................................. 152 Provider Directory................................................................................... 157-164 208

Educational toys...................................................................................................... 169 Provider Directory................................................................................... 173-183 Eligibility......................................................................................................................... 43 Employment ................................................................................................................ 76 Australian Disability Enterprises.................................................................. 76 Disability Employment Services................................................................... 76 Employment options.......................................................................................... 76 Employment support...................................................................................... 153 Provider Directory................................................................................... 157-164 School Leaver Employment Supports....................................................... 77 Volunteering............................................................................................................ 77 Equipment & Technology................................................................................... 166 Provider Directory................................................................................... 173-183 Financial services..................................................................................................... 154 Provider Directory................................................................................... 157-164 Flowchart - Start your NDIS journey here....................................................... 3 Formal supports............................................................................................................ 6 Healthcare products.............................................................................................. 170 Provider Directory................................................................................... 173-183 Hearing impairments.............................................................................................. 27 Home maintenance and gardening............................................................. 124 Provider Directory................................................................................... 137-148 Home modifications............................................................................................. 170 Provider Directory................................................................................... 173-183 In Home & Community Support.................................................................... 113 In home support................................................................................................. 124 Provider Directory................................................................................... 137-148 Informal supports......................................................................................................... 5 Intellectual disabilities........................................................................................... 16 Intervention support............................................................................................ 154 Provider Directory................................................................................... 157-164 Life skills...................................................................................................................... 125 Provider Directory................................................................................... 137-148 LGBTIQ.............................................................................................................................. 87 Local Area Coordinators (LACs).......................................................................... 55 LAC office locations & contact details....................................................... 56 QLD partners............................................................................................................ 56 Low vision...................................................................................................................... 27 Living and working with (Feature story)................................................ 74 Meals............................................................................................................................. 125 Provider Directory................................................................................... 137-148 Mental Health........................................................................................................... 186 Helplines................................................................................................................. 187 Mental health nurses...................................................................................... 188 Psychologists........................................................................................................ 188 Psychiatrists.......................................................................................................... 188 Psychosocial support....................................................................................... 189 Social workers...................................................................................................... 189 Support groups................................................................................................... 190 Types............................................................................................................................ 19 When living with disability (Feature story)........................................... 20 Mobility equipment.............................................................................................. 171 Provider Directory................................................................................... 173-183 Multicultural support........................................................................................... 127 See also Diversity ................................................................................................. 86 Multiple sclerosis (MS)........................................................................................... 28 Living with (Feature story).............................................................................. 32 Muscular dystrophy (MD)..................................................................................... 29 National Disability Insurance Agency (NDIA).................................................. NDIA office locations & contact details.................................................... 56 Who runs NDIS?..................................................................................................... 40 National Disability Insurance Scheme (NDIS)................................................. Accessing the NDIS............................................................................................... 40 Eligibility.................................................................................................................... 43 How to apply for the NDIS............................................................................... 44 Is the NDIS near you?.......................................................................................... 41 Objectives.................................................................................................................. 40 Pricing......................................................................................................................... 72 Understanding the NDIS................................................................................... 40 What support can I get...................................................................................... 62

DPS Guide to Disability Support Queensland 2019

National Disability Strategy.................................................................................... 8 National Standards for Disability Services..................................................... 7 Nutritionists.................................................................................................................. 90 Provider Directory...................................................................................... 95-110 Occupational therapists......................................................................................... 92 Provider Directory...................................................................................... 95-110 Often used terms and definitions............................................................. 10-11 Paediatricians.............................................................................................................. 92 Provider Directory..................................................................................... 95-110 Physical disabilities.................................................................................................. 15 Physiotherapists......................................................................................................... 92 Provider Directory..................................................................................... 95-110 Plan management.................................................................................................... 68 Agency managed.................................................................................................. 68 Combination managed...................................................................................... 71 Plan managed........................................................................................................ 69 Self-managed......................................................................................................... 70 Plan managers......................................................................................................... 155 Provider Directory................................................................................... 157-164 Plan review................................................................................................................... 53 Planning meeting..................................................................................................... 50 Checklist............................................................................................................. 57-58 During your meeting.......................................................................................... 52 First plan.................................................................................................................... 53 Preparing for........................................................................................................... 50 What to bring.......................................................................................................... 51 Pricing.............................................................................................................................. 72 Professionals................................................................................................................ 91 Provider Directory..................................................................................... 95-110 Psychologists................................................................................................................ 93 Provider Directory..................................................................................... 95-110 Registered providers................................................................................................ 72 Respite.......................................................................................................................... 127 Provider Directory................................................................................... 137-148 Roll out.................................................................................................................................. Is the NDIS near you?.......................................................................................... 41 Map - QLD................................................................................................................. 42 Roll out dates.......................................................................................................... 41 Sensory disabilities................................................................................................... 17 Sensory processing disorder................................................................................ 30 Service agreement.....................................................................................................73 Shopping...................................................................................................................... 125 Provider Directory................................................................................... 137-148 Social and recreational support..................................................................... 131 Provider Directory................................................................................... 137-148 Speech therapists...................................................................................................... 93 Provider Directory..................................................................................... 95-110 Spina bifida................................................................................................................... 31 Spinal injuries.............................................................................................................. 31 Sports and recreation........................................................................................... 132 Provider Directory................................................................................... 137-148 Support coordinators............................................................................................ 155 Provider Directory................................................................................... 157-164 Support options.......................................................................................................... 62 Therapeutic supports.............................................................................................. 94 Provider Directory..................................................................................... 95-110 Therapists & Specialists.......................................................................................... 89 Provider Directory..................................................................................... 95-110 Training........................................................................................................................... 94 Transport..................................................................................................................... 134 Accessible transport............................................................................................ 78 Alternatives.............................................................................................................. 80 Funding.............................................................................................................. 63-64 Public transport..................................................................................................... 79 Provider Directory................................................................................... 137-148 Unregistered providers........................................................................................... 72 Useful phone numbers and websites................................................................ 9 Vehicle modifications........................................................................................... 171 Provider Directory................................................................................... 173-183 West syndrome (Feature story)......................................................................... 12 Workshops..................................................................................................................... 94

Helping you to improve your health and wellbeing is at the heart of what we do at Wesley Mission Queensland.

Our NDIS programs and services include: • • • • • • • • • • • • • •

Contact us to find out how Wesley Mission Queensland can help you to achieve your NDIS goals – encouraging and celebrating with you, one step at a time.

1800 448 448 I wmq.org.au

Disability and Mental Health Services