DPS Guide to Disability Support Western Australia 2019 - full version by DPS Publishing

DPS GUIDE TO

Disability Support Everyone deserves the chance to reach their full potential

Your Journey Choice and Control Information and Supports

Western Australia 2019

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As a registered NDIS provider, weâ&#x20AC;&#x2122;ll help you navigate your NDIS journey every step of the way, from determining eligibility to regularly reviewing support needs and services. We offer flexible, round-the-clock support and are here for you 24/7.

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Daily activities Assistance with daily personal activities; travel/transport arrangements; independence in travel and transport; development and support with daily living and life skills.

Wellbeing

Specialist care

Therapy support

Assistance to access and maintain employment; participation in community, social and civic activities; recreational activities.

Specialist care for persons with high care needs (includes nursing care in the community for persons with high care needs).

Occupational therapy; physiotherapy; home assessments.

Auscare Disability Services is a family-owned, Western Australian company dedicated to empowering people living with disability to make their own choices. At Auscare, we work closely with NDISsupported and private individuals and their families to determine what services are needed, when they are needed and who provides them. You remain as independent as possible, while we take care of the rest.

“After her aneurysm, Coreen was supported by over 30 different support workers, but we never found they were quite right. Meeting with Auscare to discuss NDIS supports, we felt comfortable and supported right away. Now Coral from Auscare regularly spends time with Coreen, and they get along great. They go on walks together to improve Coreen’s mobility and have long chats about their favourite recipes. Being supported by Auscare has made life for Coreen and our family so much happier.”

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From the Managing Editor I’m very excited to welcome you to the very first edition of

the DPS Guide to Disability Support Western Australia 2019. A publication to help you find your way through the many different options and considerations when learning about and searching for disability support.

You may be on the search for information about disabilities or trying to find out how to access Government funding. Or you

may be looking to find local support services to help out at home, develop new skills or help you be part of the community when living with disability.

As a parent of a child on the autism spectrum I know what it’s like to feel overwhelmed and confused by the enormous amount of information, as well as the long journey, from the first inkling at two and a half that ‘something wasn’t right’, to an official diagnosis just shy of his eighth birthday.

Having experienced the long road of countless visits to specialists and therapists, going through numerous assessments in search for a diagnosis, then working through all

DPS Guide to Disability Support Western Australia 2019 Printed February 2019 RRP $12.95, inc GST

Managing Editor Margot White margot.white@dps.com.au Chief Executive Officer Mark Ogden Project & Operations Michelle Beech Thank you to the members of the DPS Editorial, Production, Sales and Web development teams for their efforts in making this publication possible.

the different support options out there and finding the best one for us while trying to

access the NDIS and preparing for our first plan, I know just how much a support guide like our DPS Guide to Disability Support can help.

The disability journey is unique to each and every person and their family and carers, and we know that everyone enters the path of information gathering and decision

making at different stages. But, for almost everyone on the disability journey, one thing is clear: navigating the maze of disability support services can be overwhelming and every situation is unique.

In a time when emotions are high and you really should be able to focus your attention on making sure you and your loved one receive the best supports possible, you

shouldn’t have to spend endless hours researching how an occupational therapist can help your child or who to contact for information about modifying your home to help you live independently.

With the knowledge that no two people face the same challenges or have the same needs, and knowing the importance of being able to find the best support for your circumstances in order to make informed choices, we have developed this Guide alongside our online resource DisabilitySupportGuide.com.au.

We have collected all the information you need in one go-to-place, explaining what is

involved and what you can expect. Amongst the information you’ll also find a handful of consumer stories from people who have travelled the road to supports before you and were willing to share their experiences.

On top of that we have included an extensive list of service providers to help you reach your goals and live your best life with the right supports in place.

So, whether you are searching for yourself, a child, a partner, parent, friend or other

loved one, on how to access Government funding, the DPS Guide to Disability Support

is here to help you live your best life with the right supports and information.

And when you’re ready to share the story of your disability journey please contact me on 08 8276 7999 or send me an email at margot.white@dps.com.au.

Margot White – Managing Editor

DPS Guide to Disability Support Western Australia 2019

DPS Publishing Pty Ltd ABN 53 090 793 730

145 South Tce, Adelaide SA 5000 1300 186 688

info@disabilitysupportguide.com.au DisabilitySupportGuide.com.au

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Distribution distribution@dps.com.au 1300 186 688 Proudly produced and printed in Australia The factual material contained in this publication has been obtained from information supplied by government departments, industry and organisations, by personal interview and by telephone and correspondence. At the time of going to press the publisher believed that all information submitted for publication was accurate and complete. However, the publisher can take no responsibility for inaccuracies or incomplete information that may have been supplied to them in the course of their enquiries detailed above. The facts published indicate the result of those enquiries and no warranty as to their accuracy can be given. Images within this publication may have been altered from their original format. Images: Shutterstock.com © Copyright. No part of this publication can be used or reproduced in any format without express permission in writing from The Publisher. ® D isability Support Guide trademark, DPS Guide to Disability Support is pending registration.

Quick Guide

Use this ‘Quick Guide’ to go straight to the back half of the book to find information about support services and directory tables of disability service providers in Western Australia.

Therapists & Specialists Behavioural support Dietitians/Nutritionists Early intervention Professionals Occupational therapists Paediatricians Physiotherapists Psychologists Speech therapists Therapeutic supports Training/workshop Provider Directory

p92 p93 p94 p94 p95 p98 p98 p99 p100 p100 p101 p103

Assistance with personal activities Child care Community access and inclusion Home maintenance and gardening In home support Life skills Meals and shopping Multicultural support Respite Social and recreational support Sports and recreation Transport Provider Directory

p116 p117 p119 p120 p120 p121 p121 p125 p125 p126 p126 p128 p131

24 hour emergency accommodation Housing and public housing Long term accommodation Respite Shared living Short term accommodation Specialist disability accommodation Supported independant living Tenancy Provider Directory

p139 p139 p141 p141 p142 p142 p142 p143 p143 p145

Assessments Case coordinators Education support Employment support Financial services Intervention support Plan managers Support coordinators Provider Directory

p152 p152 p152 p153 p153 p154 p154 p155 p157

Aids and equipment Assistive technology Communication equipment Educational toys Healthcare products Home modifications Mobility equipment Vehicle modifications Provider Directory

p163 p163 p163 p164 p166 p166 p166 p166 p167

Mental health support Helplines Mental health nurses Psychologists Psychiatrists Psychosocial support Social workers Support groups Provider Directory

p178 p178 p182 p182 p182 p183 p183 p183 p185

Provider Directory

p190

In Home & Community Support

Accommodation

Advisors

Equipment & Technology

Mental Health

Core Capital Capacity Index

Contents Start your NDIS journey here – flowchart. ............................................................................................................ 4 Purpose of this Guide............................................................................................................................................................................. 5 About disability support services....................................................................................................................................... 6 Useful phone numbers and websites.......................................................................................................................... 9 Definitions and often used terms / Abbreviations................................................................ 10 - 11 Types of disabilities................................................................................................................................................................................ 15 Disabilities overview............................................................................................................................................................................ 22 Disability at different ages. ........................................................................................................................................................ 34 Understanding the NDIS............................................................................................................................................................... 40 Is the NDIS near you?.......................................................................................................................................................................... 41 Eligibility / How to apply for the NDIS....................................................................................................... 43 - 44 Early intervention under the NDIS................................................................................................................................ 45 Planning meeting and your first plan...................................................................................................................... 50 Local Area Coordinators ............................................................................................................................................................... 55 NDIA, ECEI & LAC contact details..................................................................................................................................... 56 Planning meeting checklist ....................................................................................................................................... 57 - 58 What support can I get.................................................................................................................................................................... 62 Managing your plan............................................................................................................................................................................. 68 NDIS pricing....................................................................................................................................................................................................... 72 Employment and volunteering options.............................................................................................................. 76 Companion Card........................................................................................................................................................................................ 78 Accessible transport............................................................................................................................................................................. 78 Disability advocates.............................................................................................................................................................................. 81 Carer support................................................................................................................................................................................................... 84 Diversity and disability..................................................................................................................................................................... 86 About Therapists & Specialists............................................................................................................................................ 89 Therapists & Specialist Directory..................................................................................................................................103 About In Home & Community Support............................................................................................................113 In Home & Community Support Directory..................................................................................................131 About Accommodation. ............................................................................................................................................................138 Accommodation Directory....................................................................................................................................................145 About Advisors. ........................................................................................................................................................................................151 Advisors Directory................................................................................................................................................................................157 About Equipment & Technology.................................................................................................................................162 Equipment & Technology Directory.......................................................................................................................167 About Mental Health.......................................................................................................................................................................177 Mental Health Directory.............................................................................................................................................................185 Core, Capital, Capacity Supports Directory.................................................................................................190 Index..........................................................................................................................................................................................................................200

Feature Stories

Sabine and Monice’s story – Caring for a teen with disability................................. 12 Michael’s story – Mental health when living with disability....................................... 20 Christopher’s story – “It’s all about perspective”........................................................................... 32 Harry’s story – The roller coaster of an autism diagnosis................................................. 48

Madeline’s story – Walking the runway for equality............................................................... 59 Coreen and James’ story – Caring for a loved one with disability.................... 74

Nat and Jess’ story – A challenge for the whole family....................................................... 82

How the power of horses changed Cameron’s life.................................................................... 90 A multidisciplinary approach to therapy support....................................................................... 96 A new beginning for Michael.................................................................................................................................... 114 Donna’s home away from home......................................................................................................................... 122 Lisa’s fresh start with Richmond Wellbeing....................................................................................... 180 DisabilitySupportGuide.com.au

Start your NDIS journey here I am new to NDIS

I have NDIS approval

Check if you are eligible and apply for funding

Check if NDIS is available to you

Contact NDIA 1800 800 110 or visit DisabilitySupportGuide.com.au Read more on page 43

more on page 45.

Read more about management options on pages 68 - 71.

with activities like going to the shops, helping you shower

that helps maintain, increase or improve your skills and

an agency or your service provider sends these people to

Capacity building support – Funding for therapies and

Funding – Supports paid for under the NDIS. These supports

Also see ‘Capital support’ and ‘Core support’ or find a list of

goals and needs.

Capital support – Funding for aids and equipment to allow

the State/Territory or Federal Government.

can also include funding for specialist accommodation. Also

and social networks with activities like cooking meals, going

services that will help you build your skills and independence.

are documented in your individual plan and must meet your

providers on pages 190-199.

Government funded – Money or funds made available by

you to live independently or your carer to support you. This

Informal support – Help you’re receiving from family, friends

see ‘Capacity building support’ and ‘Core support’ or find a

shopping or driving you to appointments. You don’t pay

list of providers on pages 190-199.

these people to help you.

Carers statement – A document describing the care

Intervention support – A combination of the different

person with disability receives appropriate support in their

independence and participation within your community.

provided by a carer to their loved one to ensure the NDIS plan.

Core support – Funding for supports that will help you go about your daily life. Also see ‘Capacity building support’ and ‘Capital support’. You’ll find a list of providers on pages 190-199.

supports available to help maintain or improve your Local Area Coordinators (LAC) – Local community

organisations that have partnered with the NDIA to help access and manage the NDIS by providing information,

preparing plans and connecting participants to services and providers. Read more on page 55.

Developmental delay – When a child develops at a slower

Modifications – Changes made to an environment, product

milestones at the expected times.

increase your independence.

rate than other children of the same age and doesn’t reach

or equipment to make it easier to use or access to help

Diagnosis – The identification of a disease, disorder,

National Disability Insurance Agency (NDIA) – The

discussion about symptoms.

funding and coordination of the NDIS.

condition or disability following assessments, tests and

DPS Guide to Disability Support Western Australia 2019

independent Government agency that looks after the

National Disability Insurance Scheme (NDIS) – The

Registered provider – A person or organisation that has

with disability or early intervention needs to meet their

a product or service to participants of the NDIS. Also see

Government-run program that helps support people living individual needs, reach personal goals, participate in the community and increase their independence.

Participant – Someone who has been approved to receive supports through the NDIS.

Participant statement – A document describing the

goals and aspirations you want to achieve with the help of the NDIS.

Plan – A document detailing the individual needs and goals

of a participant and the types of supports that will be funded under the NDIS to help meet those goals.

Plan implementation – Organising the supports and funding within your NDIS plan so it works for you.

registered with the NDIS and meets certain criteria to provide ‘Provider’.

Respite – A break from your usual living or caring

environment. This could be at a day centre, within the

community, at someone else’s home or in home support. Roll out – The process of how NDIS services are being made available to people with disability across Australia.

Scheme – Another word for program. Used as a shortened term to refer to the National Disability Insurance Scheme (NDIS).

Self managed funding – One of the funding options

available where you manage supports and payments to

providers yourself. Also see ‘Agency managed funding’ and

Plan managed funding – One of the funding options

‘Plan managed funding’. Read more about plan management

look after the payment of services and products. Also see

Service agreement – A contract between you and your

Read more about plan management options on pages 68- 71 .

be delivered.

available where a plan manager manages your plan and will

options on pages 68- 71 .

‘Agency managed funding’ and ‘Self managed funding’.

provider detailing the types of services and supports that will

A list of plan managers starts on page 157.

Plan managers – Plan managers can help you get the most out of your NDIS funding by handling the paperwork and payments associated with your supports.

Specialist Disability Accommodation (SDA) – Funding

towards the cost of purpose built or specialist designed

housing. Available under the Capital supports group to some high support needs NDIS participants.

Provider – A person or organisation that delivers products

Unregistered provider – A person or organisation that has

‘Registered provider’.

adhere to NDIA guidelines and pricing. Also see ‘Provider’.

or services to people living with disability. Also see

chosen not to register with the NDIS and does not need to

Abbreviations AAT.....................................Administrative Appeals Tribunal

CRCC........Commonwealth Respite & Carelink Centre

OT................................................................. Occupational therapist

ABA.................................................. Applied behaviour analysis

DES. ..................................... Disability Employment Services

PPMS................. Primary progressive multiple sclerosis

ABI.................................................................... Acquired brain injury

DSG.........................................................Disability Support Guide

PTSD........................................ Post traumatic stress disorder

ACAT........................................... Aged Care Assessment Team

ECEI.............................. Early Childhood Early Intervention

PWDA................................. People with Disability Australia

ADD......................................................Attention deficit disorder

FXS........................................................................Fragile X Syndrome

RRMS................ Relapsing-remitting multiple sclerosis

ADE..................................... Australian Disability Enterprises

GP........................................................................ General practitioner

SCI.......................................................................... Spinal cord injuries

ADHD.............Attention deficit hyperactivity disorder

LAC.............................................................. Local Area Coordinator

SDA........................ Specialist Disability Accommodation

APD.............................................Auditory processing disorder

LGBTIQ...................................................... Lesbian, gay, bisexual,

SLES......................... School Leaver Employment Support

ASD..................................................... Autism spectrum disorder

SPD...............................................Sensory processing disorder

CALD.......................Culturally and Linguistically Diverse CAPD.....................Central auditory processing disorder CHSP........ Commonwealth Home Support Programme COPD..............................................Chronic pulmonary disease CoS................................................................. Continuity of Support CP........................................................................................ Cerebral palsy

transgender, intersex, questioning

MD....................................................................... Muscular dystrophy MS............................................................................... Multiple sclerosis

SPMS..........Secondary progressive multiple sclerosis VB-MAPP................................ Verbal Behaviour Milestones

NDIA..................... National Disability Insurance Agency

NDIS..................... National Disability Insurance Scheme

WA............................................................................. Western Australia

NESB.......................... Non-English Speaking Background

WWDA........................Women With Disabilities Australia

Assessment and Placement Program

OCD....................................... Obsessive compulsive disorder DisabilitySupportGuide.com.au

FEATURE STORY

Sabine and Monice’s story Caring for a teen with disability “Literally from one day to the next, our lives changed and it was never going to be the same.” This was the shocking, startling and overwhelming reality for first-time mother Sabine who, almost 17 years ago, stood in a hospital as a doctor gave her and her eight-month old daughter Monice an unknown, unexpected and life altering diagnosis of West syndrome. Since that day, after watching her

we were given the diagnosis of

“The doctors delivered it all very

endless EEG’s, lumbar punctures and

“After that, all they could tell us about

to take her home, even though the

ranged from completely fine, to

said that Monice would never walk,

daughter endure 300 seizures daily,

four months in a hospital, Sabine has

cared and advocated for her daughter

and managed her disability to the best of her ability.

“We initially went to the hospital thinking she had a virus and we

didn’t believe for a second it would

be life altering, but it certainly was,” Sabine recalls.

“There were no answers in the early

stages – just lots of tests and medical lingo that we had to learn, but then

West syndrome.

the condition was that outcomes

seizures were still happening, and

fully institutionalised.

talk or sit and was likely to have very

“We felt traumatised and shell shocked – she was our first and only child and she was likely to now have some form of disability.

“We didn’t know what the future

held for us or her, but we knew life

Sabine says.

“Coming home, it felt like the

“Coming home,

world had changed – it

felt like a whole other world by

that point.”

world had changed – it felt like a whole

of us.”

that point.”

acknowledging the life-

long change for her and her young family.

Following the shock diagnosis Sabine gave up her job

to support her daughter

While coming to terms with the

other world by

Sabine was right in

hard reality of an

unpredictable disability

that sees five in every 100

infants and children with West

syndrome not survive beyond five

years of age, it brought out Sabine’s fighting spirit.

“I decided that what the doctor told us was not the way it was going to be.

and give her the best

“I went about researching, setting

immediately went from

physio every day, hours of reading

and Sabine experienced

situation better.”

care possible. The family

goals, going through hours of

two incomes to just one

and exercising, trying to make the

the isolation associated with

living in the hospital beside her

daughter for four long months.

She had lost everything: her healthy

baby, her identity, her career and even

limited function for the rest of her life,”

it felt like the

was changing for all

16 year old Monice.

harshly – they told us after four months

her partner.

DPS Guide to Disability Support Western Australia 2019

Today, at almost 17, Monice lives

with Sabine full-time, receives NDIS

funding, a number of support services and is trying to enjoy life as a ‘young

woman’, all thanks to the hardwork and determination of her mother.

FEATURE STORY

“Now we have different challenges,” Sabine explains.

“Now we don’t have a child, we have a young woman and I am her sole carer. I am making all these choices and

decisions for her because she can’t do that herself.

“I’m trying to do it as objectively as I

can and with her best interests in mind. “We utilise respite on occasion to give

her independence from me and for her to interact with people her own age,

she goes on outings and camps with others her age.

Lack of programs “I try to mimic what ‘normal’ young women her age do as much as I

can so that she doesn’t miss out on experiences because of her disability, but it is hard to find

opportunities when they aren’t there

for young people with high needs and their carers.

“Like any teenager, Monice doesn’t

want to spend all her time with her

mother and I have spent years trying to find suitable carers, funding, programs, access, respite, camps and community

programs all while being the carer with a full time job.

“There are very few suitable programs currently available for young

people with Monice’s level of care

requirements which is sad given she is not alone.

“Fun, age appropriate activities in art, music and relaxation etc. would be a

wonderful inclusion and NDIS funding could be used.”

Sabine adds that as well as a lack of

activities and programs for teenagers

and young people with disability, there

is a lack of opportunity to make friends. “Everyone needs friends but for a

young, non verbal woman, it’s a very

difficult process to find a program or

Sabine doesn't want Monice to miss out on experiences because of her disability.

activity where she has the opportunity

The biggest daily struggle Sabine and

can warm to others.

facilities in public.

to let people get to know her and she “There are not enough good carers in the system at any level and it breaks my heart that Monice

doesn’t have friends the same way her

peers do just because the programs and

Monice face is ill-equipped disabled “This is my bug bear,” Sabine says.

“In the system,

“We have a companion card

if you don’t fight

system which is lovely but if you need to change

your teenager whilst out

you are dismissed

opportunities don’t

and ignored.”

exist for her to participate and potentially find them

and about, I dare you to

think how that happens. “Let me tell you it’s not

glamorous nor dignified.

“Many popular venues have

outside school.”

inadequate disabled facilities and

Ongoing struggle

sizing of toilets means myself, Monice

As well as the social concerns, Sabine

and her wheelchair cannot all be in there at one time.

says there are a number of day-to-day

struggles that she, as the primary carer, faces with her teenage daughter.

“Being a young woman, there are a number of gender specific and

women’s health issues to consider,” Sabine says.

“Complications with her personal

changing needs as well as incredibly high and low hormones around her

period led us to make the decision to

put her onto contraceptive injections every three months.

“This has been incredibly beneficial to

her moods and made her personal care much more manageable for us and less unpleasant for Monice.

“Another issue we have is bras – finding one that is comfortable and suits

“And then, there is no option but the disgusting floor.

“What’s even better is the lack of

respect by people using a facility when

they are perfectly able, keeping people with disabilities waiting.”

Sabine and Monice’s struggle is

ongoing despite having been on the NDIS for a year now. Sabine says she

had hoped that it would be easier and more fulfilling than their experiences

with disability support in the past, but

says there is still a lot of work placed on the carer’s shoulders.

“Monice’s supports and services

haven’t grown with her and in the system if you don’t fight, you are

dismissed and ignored,” she says.

Monice as an active teen is becoming my newest project!”

DisabilitySupportGuide.com.au

FEATURE STORY

“If you fit neatly and tick a specific

“So, you get up and try

but that’s not the case for us – it’s not

until someone will give

box, I am sure the journey is different, our reality.

again and keep knocking into you.

“I am a full-time carer and a full-time

“I have never once been

that position is phenomenal.

always me finding them

worker and the workload for a parent in “There are endless calls, appointments

handed a service, it’s

and following them up.

and advocating . . . but we hope that all

“It should be the parent

going and putting the infrastructure

we need to know what

the work and effort of getting a plan

in place is correct and will give Monice better outcomes in her move from being a child to being a woman.”

Taking control “I am still fighting for her now,

mainly to have age appropriate care, interaction and engagement.

“She accesses respite, camps, after

school programs and other supports, but we still need her to gain access to occupational therapy, speech pathology, psychological and

behavioural assessment and therapy . . . these are all hard to access but we are

getting there.”

“Some days you are just too

overwhelmed and want to give up

because it is too hard, but of course it’s only a thought because if I did

give up, Monice would have nothing,” Sabine continues.

Sabine’s advice how you can take control to meet the needs of your loved one: • do your research • speak to others • ask questions

• follow through • keep pushing

making the choice, but

is available – I shouldn’t

Monice is trying to enjoy life as a young woman.

have to come across

things on Facebook by accident.” Sabine admits that accessing vital supports and services should not be this hard and that change, but says as a parent and carer, she

will continue to work

as hard as she can and

“Enlist a family member or

friend if you can at times

to make it half the load.” Still feeling the “pang”

extremely blessed to be a mum.”

enough as it is, we shouldn’t

of longing when seeing

other young women

reaching milestones that

won’t be part of her or her

daughter’s journey, Sabine

have to work even harder just to

says it is important for her to focus on

services,” she explains.

have come.

gain access to information and basic

her family’s changes and how far they

Having advocated for years to get

“I remind myself that even though it’s

encourages other carers to take control

a mum.

the best for her daughter, Sabine

different, I’m extremely blessed to be

in meeting the needs of their loved one

“Monice, all in all, has developed well.

with a disability.

“It’s up to you to research – the more

you research the more you know to ask – so research.

“We have had our fair share of ups

and downs with medications, food,

diet… not to mention the hormones and behaviour!

“Speak to everyone you know and ask

“The temper and tantrums I can tell you

seminars and sign up to everything.

disability!” she jokes.

what they access and where, go to free

are no different in a young person with

“Even if it is wrong and it shouldn’t

“We have the same nature and

questions, make them answer and not

– a lot of interactions, though totally

be all up to you, you must ask the let them find an easy way out.

“You have to chase and follow through with them, and if you don’t have the

make it a two person job.

it’s different I’m

keep pushing.

“We are working hard

confidence or strength to do it alone,

“Even though

a lot of things need to

Photos: Supplied

DPS Guide to Disability Support Western Australia 2019

relationship as any parent and child

different, are a similar experience, just with challenges.”

Types of disabilities There are many different types of disabilities and each one can affect people in different ways. In general, a disability is a physical, mental, cognitive or developmental condition that

limits a person’s ability to engage or take part in

everyday activities or interactions. The condition is permanent or likely to be permanent.

There are different causes of disability. The

condition may be due to a genetic condition,

the result of an injury or illness, or can be caused by complications during pregnancy or birth.

However, sometimes the reason for disability is simply unknown or can’t be determined. The different types of disabilities can roughly be grouped into four main categories:

⃝ Physical disabilities ⃝ Intellectual disabilities ⃝ Sensory disabilities ⃝ Mental health On the next few pages you’ll find more detailed descriptions of each.

Around

one-third of Australian

households include a

person with disability

Physical disabilities A physical disability involves long-term or

Some physical disabilities are obvious. For

function. It can affect your mobility, stamina or

walk and you need a wheelchair, but some are

permanent loss of part of your body’s physical skills in performing tasks. Physical disabilities

can be genetic and the result of something that happened during pregnancy or birth or can occur as part of an illness or injury.

People with physical disabilities may experience daily challenges, from getting out of bed in

the morning and day-to-day tasks like eating, drinking and toileting, to preparing for a social outing.

It’s important to be patient and remember that most tasks require a little more time and effort for people with physical disabilities.

example, if you have lost a limb or are unable to less obvious, such as epilepsy.

Physical disabilities commonly involve

impairments of the neuromusculoskeletal system, such as:

mputation – The removal of the whole ⃝ A

or part of the arm, hand, leg or foot due to severe infection, cancer, serious injury or functionality issues.

⃝ Accident or injury – A serious accident or

injury that causes an impairment in mobility and/or function.

DisabilitySupportGuide.com.au

⃝ A cquired brain injury (ABI) and stroke –

A brain injury that occurs after birth usually as a result of trauma, substance abuse, stroke or disease.

⃝ Cerebral palsy – A physical disability

affecting movement and posture due to damage to the developing brain during

pregnancy or shortly after birth. It can affect body movement, muscle control, muscle

coordination, muscle tone, reflex, posture and balance.

⃝ Epilepsy – A disorder causing nerve cell

activity in the brain to be disturbed, leading to fits and seizures. It may occur as a result of a genetic disorder or an acquired brain injury (ABI), such as trauma or stroke.

⃝ Motor neurone disease – A disease of the nervous system, weakening muscles and impacting physical function.

⃝ Multiple sclerosis – A disease where the

immune system eats away at the protective covering of nerves causing vision loss, pain, fatigue and impaired coordination.

⃝ Muscular dystrophy – A group of genetic diseases that cause progressive weakness and loss of muscle mass.

⃝ Parkinson’s disease – A disorder of

the central nervous system that affects movement, often including tremors.

⃝ Polio – A virus that may cause paralysis. ⃝ Respiratory (lung) disorders such as

Chronic obstructive pulmonary disease

(COPD) – Lung diseases that prevent proper breathing – two of the most common types of COPD are emphysema and chronic bronchitis.

⃝ Spina bifida – A range of birth defects that affect the spinal cord.

Turn to pages 22 - 31, to find out more about a number of conditions and disabilities.

FACT:

2.4 million people with disability need assistance with at least one type of activity

Intellectual disabilities There is a wide range of intellectual disabilities

Intellectual disabilities can be genetic or caused

to person.

through some illnesses, exposure to alcohol and

and the level of disability can vary from person Somebody with an intellectual disability

by complications during pregnancy or birth, drugs or after an accident.

may have a reduced ability to think, learn or

People with an intellectual disability may have

relationship building, education, behaviour,

considerable difficulty looking after themselves

communicate which can create challenges in inclusion and employment.

DPS Guide to Disability Support Western Australia 2019

an IQ lower than 70 (the average IQ is 100), have and their safety, and often find it hard to communicate and socialise.

The most common intellectual disabilities include:

⃝ Autism – A lifelong developmental

condition categorised by difficulties in

social interaction, communication, sensory processing difficulties and restricted

interests and behaviours. People with

autism relate to their environment and other people differently.

⃝ Developmental delay – Children develop at different rates. However, when a child

ragile X syndrome (FXS) – ⃝ F

A genetic condition causing intellectual disability, behavioural difficulties, such

an intellectual

as anxiety, shyness, attention deficit

disability

learning challenges, developmental delay,

often find

various physical characteristics. FXS is the

it hard to

hyperactivity disorder (ADHD), aggression, speech and communication difficulties and most common single gene cause of autism

communicate

with greater severity.

and socialise

worldwide, with males generally affected

develops at a slower rate than other

Viral or bacterial infections during pregnancy,

milestones at the expected times, this is

an illness, such as measles or meningitis,

delays may occur in the way a child moves,

drugs or other toxins can also result in

with others.

Turn to pages 22 - 31, to find out more about a

children of the same age and doesn’t reach

complications during birth or following

known as a developmental delay. These

malnutrition and exposure to alcohol,

communicates, thinks, learns or behaves

intellectual disability.

⃝ Down syndrome – Down syndrome

People with

number of conditions and disabilities.

is a common intellectual disability.

People living with the disability have characteristic physical features and a

delay in development. It is caused by the

development of an extra chromosome 21 during pregnancy and affects one in 700-900 babies.

⃝ Fetal alcohol spectrum disorder (FASD) –

A lifelong condition relating to permanent brain damage caused by alcohol exposure in the womb. The majority of children

and adults who have FASD experience

significant cognitive, behavioural, health

and learning difficulties, including problems with memory, attention, impulsivity,

cause and effect reasoning and adaptive functioning difficulties.

Sensory disabilities Everyday we use our senses to understand the

People with sensory disabilities may feel

disability this is particularly difficult.

other people which impacts on their ability to

world around us. For someone with a sensory A sensory disability affects a person’s senses; their sight, hearing, smell, touch, taste or

sensory input more or less intensely than

interact in different environments and perform daily activities.

spacial awareness.

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FACT:

50% of school children with a disability receive additional support

For people with sensory difficulties there are three main components:

⃝ Sensory modulation disorder is a

problem with turning sensory messages into controlled behaviour that matches the nature and intensity of the sensory

information. For example, over-reactions

to touch, movement, sounds, odours and tastes can cause discomfort, avoidance, distractibility and anxiety.

⃝ Sensory-based motor disorder is a problem with stabilising, moving or planning a

series of movements in response to sensory demands. For example, deficits in balance, gross motor and fine motor coordination

Someone with a sensory

and the ability to perform skilled, familiar and/or novel motor actions.

⃝ Sensory discrimination disorder is a

problem with sensing similarities and

disability may

differences between sensations. For example,

feel sensory

input, inattentiveness, disorganisation and

input more or

incorrect processing of visual or auditory poor school performance.

less intensely than other people

The most common sensory disabilities include: ⃝ Vision impairments – Vision impairments are either categorised into low vision or

blindness. Low vision can affect people of all ages and impact on many aspects of a person’s life, including recognising faces,

reading the newspaper, using a telephone

and reading road signs, whereas a complete loss of vision causes difficulty in mobility and everyday tasks.

⃝ Hearing impairments – Hearing

impairments are problems that occur

within the hearing pathway. They can cause learning and speech difficulties in young

children which can be supported through speech therapy. Hearing impairments can be a total or partial loss of hearing.

⃝ Autism – A lifelong developmental

condition categorised by difficulties in

social interaction, communication, sensory processing difficulties and restricted

interests and behaviours. People with

autism relate to their environment and other people differently.

⃝ Sensory processing disorder –

A neurological condition causing

misinterpretation of the world and other

people through hearing, vision, taste, smell, touch, pressure and movement.

Turn to pages 22 - 31, to find out more about a number of conditions and disabilities.

DPS Guide to Disability Support Western Australia 2019

Mental health According to the World Health Organisation,

mental health is a state of wellbeing in which

every individual realises his/her own potential, can cope with the normal stresses of life, work

productively and fruitfully and is able to make a contribution to his/her community.

Severe mental health conditions can cause

psychological disabilities. Someone living with a mental illness may withdraw from work,

education and social activities as it affects thoughts, moods, behaviour and the way people perceive the world around them. People with mental illness may require medication or regular psychological

assessments to manage their condition. The most common mental health conditions include:

⃝ Schizophrenia – An illness that disrupts

FACT:

the function of the human mind causing

45% of Australians will experience a mental health condition in their lifetime

intense episodes of psychosis, delusions, hallucinations and often, longer periods of reduced expression, motivation and functioning.

⃝ Obsessive compulsive disorder (OCD) – An

anxiety disorder causing obsessive, recurring and unhealthy patterns of behaviour that

can directly affect daily functioning. Severe OCD can result in children not attending

school and adults becoming housebound. ⃝ Post traumatic stress disorder (PTSD) – A disorder causing a particular set of

reactions, that develop in people who

have experienced a traumatic event that

threatened their safety or life. Someone with

PTSD may experience feelings of intense fear and helplessness.

⃝ Depression – A serious emotional condition affecting health and wellbeing. It usually

results from a combination of recent events and other long-term personal factors such as family history, drug and alcohol use, personality and serious mental illness.

Not all mental health conditions are considered a disability under the National Disability

Insurance Scheme (NDIS). If the psychosocial disability is permanent or likely to be

permanent, has a significant impact on your

everyday life and your ability to participate in

the community and is likely to require lifelong support, you may be able to receive NDIS

support, providing you meet the other age and residency requirements.

You do not need to have a specific mental

health diagnosis to receive NDIS support as it all depends on individual circumstances and the impact of the condition on your life.

For more information on mental health and the range of supports available turn to page 177.

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FEATURE STORY

Michael’s story - Mental health when living with disability Did you know almost half of all Australians will experience a mental health condition in their lifetime? People with disability are at greater risk of developing a mental health condition than other members of their community and often find speaking out and seeking support difficult. Some factors that can contribute

not access nor receive the treatment

however, being blessed with an

with disability include social

Michael was born with spina bifida

to continue working throughout his

to poor mental health in people

exclusion, financial hardship, loss of

independence, bullying, discrimination and self-acceptance.

Approximately, one in nine Australians aged between the ages of 16-85 have both a physical and mental health condition at the same time, with

anxiety disorder the most common,

affecting around 1.4 million Australian adults with a physical condition.

Significant underfunding of mental health services, delays in accessing

support due to high demand and the huge amount of stigma surrounding

mental health mean people often do

they require.

and has faced difficulties with his mental health over time. The trauma of having over 40 surgeries throughout his lifetime has

meant he cannot

head through the doors of the local hospital without feeling sick.

Going under the knife

periods of recovery.

“You have to have a good support

“You have to

system around you and

do something you enjoy

have a good support

doing.”

Keep moving

system around you and do something you enjoy doing.”

of multiple surgeons and

dealing with the emotions of

failed operations, Michael says he only truly started to notice a decline in his

In his experience

mental health

conditions have

affected his work,

personal and social life, but

Michael has noticed his state-of-

mind improve through regular exercise at his local gym.

mental health as an adult, when further

He returned to the gym only recently

ugly head.

issues for a few years. Michael has

challenges caused anxiety to rear its

“It’s not until I became an adult that it really affected me,” he says. Michael suffers from

agoraphobia, which is a

fear of open spaces and describes anxiety as “a silent assassin.”

“When I am put in a situation

where there is open spaces,

I feel my heart racing in

after being sidelined with medical

between two to three personal training sessions a week which he organises around work and interstate travel. “Since starting I have seen a huge

change in my mental health,” he says. “Some days I feel like I want to stay in bed and do nothing, but that is

getting less and less through going to the gym.”

Michael puts it down to the fact regular

my chest, I feel shortness of

exercise releases endorphins and

like I am going to pass out,” he says.

“As a self confessed chocoholic it

breath… I start to shake and feel

serotonin, in turn improving our moods.

In particular, Michael says the surgeries,

was awesome finding out that dark

employment proved difficult at times,

so a combination of both has helped

sick days and time-off meant holding

understanding employer enabled him

DPS Guide to Disability Support Western Australia 2019

chocolate can also release endorphins,

FEATURE STORY

my mental health . . . more the gym than dark chocolate.”

He is hoping the therapeutic personal

training sessions will be covered in his National Disability Insurance Scheme (NDIS) plan coming up soon.

Trying different therapies

To help cope with everything he was going through, Michael spoke to his friend in Brisbane who works as a

psychologist, and underwent cognitive behavioural therapy at the Centre for

Treatment of Anxiety and Depression. This therapy teaches a person self-

help strategies to help identify and challenge negative or unhealthy

thoughts, feelings or behaviours.

Speaking out Michael’s group of friends helped him

“It’s so important to talk about it, even if

but he also recognised a lack of

getting it off your chest,” he stresses.

work through how he was feeling, understanding within his family.

Michael says although cognitive

“Family members really don’t

the results he was after, it did help in

through it, it’s hard to explain and they

behavioural therapy didn’t deliver

understand. Unless you’re going

other ways.

don’t understand why you have to see a

“For me personally it didn’t work… but it did help me with some coping skills.” These strategies, along with the

occasional use of benzodiazepines, a

medication prescribed to ease anxiety

psychologist,” he says.

Speaking out and seeking support

for your mental health condition is

an important and necessary step in your recovery.

symptoms, have helped Michael

“In the beginning I didn’t want to talk to

He says speaking to his trusted

“I kept asking ‘why should I have to

he didn't realise were the cause of his

forget about it and hopefully it will go

manage his panic attacks.

psychologist helped uncover things

anxiety, mainly all of his hospitalisations and surgeries.

Michael’s five tips to benefit your mental health: 1. Value yourself

2. Look after yourself – eat well, exercise, avoid alcohol and drugs 3. Surround yourself with supportive people

4. Learn how to deal with stress and negative thoughts

5. Speak out and seek help

anyone,” Michael explains.

speak to someone else?’ I just want to

away. But it just gets worse, so you need to talk,” he says.

When asked about the prevalence of mental health issues among people with disability, Michael believes

having spoken with other people with disability, it is a real issue.

“I have liaised with a number of

disability organisations in the past and

have spoken to their members and a lot of them are going through depression and anxiety.”

He says sometimes people feel it’s

their fault and find themselves asking ‘why me?’

you have to keep a journal, it’s all about

Alongside the difficulty of speaking out, there is a high level of stigma around

mental health that needs to be broken. “It really makes a person going through that situation feel isolated and alone,

so people around them need to gain a better understanding of what they are going through,” Michael says.

Building your self-esteem and

resilience, finding your purpose, gaining independence and building healthy

and beneficial relationships, all start

with a nurturing and caring support system. This support network can

include family, friends and specialist health professionals.

“You need to have a support system

that has your back and believes what you're going through,” Michael adds.

“You’ve got a disability but it's not the end of your life.”

With one in every five Australians

experiencing a mental health condition, there are a number of useful resources

and helplines available to help you cope with and speak out about your mental health difficulties.

Turn to page 177 to find out more about mental health supports.

DisabilitySupportGuide.com.au

Disabilities overview Did you know four in every 10 Australians aged over 18 years old report having a disability or long-term health condition? For many people, discovering that you or someone you love has a disability can be an overwhelming time, filled with many â&#x20AC;&#x2DC;unknownsâ&#x20AC;&#x2122;. In this section, we give a brief outline of the

present only some of the symptoms described.

When reading this information it is important

diagnose. Speak with your GP or specialist if you

characteristics of a number of disabilities.

to keep in mind that each person diagnosed

with a disability or condition is unique and may

The information should not be used to self-

have concerns about your or your child's health.

ADHD/ADD Attention deficit hyperactivity disorder (ADHD),

It is important to be patient with someone

(ADD) is a developmental disorder causing

overwhelming to them.

previously known as attention deficit disorder persistent behaviour patterns.

It begins at birth, affecting both genders across all age groups and continues throughout life.

ADHD tends to run in families and there are a number of factors that may contribute to its

development, such as premature birth, low birth weight, brain injury, oxygen deprivation at birth or exposure to chemicals in early childhood. People with ADHD have difficulties with

attention, procrastination, staying focused,

remembering to do things, losing or misplacing

items, managing emotions, being impulsive and struggle with time management. They are often creative thinkers and full of energy.

with ADHD as simple tasks can often feel

To help manage a child with ADHD develop consistent routines at home and school,

establish clear and simple rules, only give one or two instructions at a time, praise

your child where appropriate and discipline unacceptable behaviour.

Early interventions such as medication,

positive parent strategies, school support and counselling are recommended for children

with ADHD. If left untreated the condition can

affect self esteem, relationships, education and career progression.

If you suspect your child may have ADHD,

speak to your GP, paediatrician, psychiatrist or psychologist.

FACT:

Every week 10 - 15 Australians sustain a severe brain injury

Acquired Brain Injury (ABI) An acquired brain injury (ABI) is any brain

Symptoms of brain injury may include loss

brain injuries are caused by trauma, lack of

vomiting, headache, nausea, confusion or other

damage that happens after birth. Sudden onset oxygen, strokes or drug use, whereas insidious onset brain injuries result from prolonged alcohol or substance abuse, tumours or degenerative neurological diseases.

Severity of the damage can range from mild to extreme, including coma or even death.

DPS Guide to Disability Support Western Australia 2019

of consciousness, dizziness, drowsiness, cognitive problems.

People with an ABI may experience long-term difficulties with concentration and short-term memory, altered sleep patterns, personality change, depression or irritability. Other

emotional and behavioural problems may become evident.

CT brain scans and x-rays can assist in

pinpointing the exact areas of damage within the brain. Immediate treatment for an ABI

may involve surgery to control bleeding in or

around the brain, monitoring and controlling of pressure inside the head, ensuring blood flow to the brain and treating the body for other injuries or infections.

Recovery will depend on the extent and

location of the damage, the age and general

health of the person and the speed and quality of treatment.

Some people experience seizures as a result

of brain injuries which may require long-term anti‑convulsant treatment.

For someone dealing with an ABI and their

family and friends supporting them, it can be quite distressing. It is important for everyone involved to be informed about ABIs and

understand recovery can be a slow process.

Auditory Processing Disorder Auditory processing disorder (APD), also known as central auditory processing disorder (CAPD) is the inability to process what we hear to

what we understand. It often presents from early childhood.

A child’s hearing is rarely impaired and he/she can hear the sounds perfectly, but cannot

process the meaning. This can lead to a number of difficulties as the child grows up.

A child with APD may have no problems one day and then have difficulty understanding sounds the next.

Symptoms of APD in children include: ⃝ Delayed language development ⃝ Inability to listen effectively

Someone who has auditory processing disorder can hear sounds perfectly but has trouble processing the meaning

⃝ Trouble in sequencing the sounds of words ⃝ Difficulty perceiving high frequency sounds (‘t’, ‘f’ ‘s’, ‘k’, ‘p’, ‘th’, ‘sh’)

⃝ Confusion when faced with similar sounds ⃝ Poor comprehension in a noisy environment ⃝ Easily distracted by irrelevant background sounds

⃝ Poor speech comprehension, often asking ‘What?’

⃝ Misunderstanding and poor memory for verbal messages

⃝ Inconsistent responses to the same auditory stimuli

⃝ Inability to follow directions

⃝ Difficulty in expressing desires ⃝ Poor phonemic awareness leading to poor reading, spelling or comprehension.

If you notice any of the above signs in your child, visit your audiologist, GP or paediatrician. There are a number of types of APD. These include:

⃝ Associative deficit – difficulty associating sounds with written language

⃝ Auditory decoding deficit – problems

recognising sounds and decoding words or messages

⃝ Auditory integration deficit – trouble

combining sound with other sensory cues

that contribute to a message (for example,

seeing a written word and knowing what it would sound like when spoken)

⃝ Organisational deficit – difficulty in

organising sound to effectively decode the meaning of a given message

⃝ Prosodic deficit – speaking in a monotone, without rhythm or intonation, and not perceiving these subtleties in other speakers

⃝ Auditory hypersensitivity – unable to ignore background sounds.

Although it cannot be cured, APD can be treated with interventions such as speech therapy,

auditory training and phonemic awareness.

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Each person

Autism Autism, also referred to as autism spectrum disorder (ASD) is a lifelong developmental

condition affecting one in every 100 people within Australia.

It usually presents in childhood and the main challenges of a person living with autism are around social interaction, communication,

sensory processing difficulties and restricted interests and behaviours.

Communication and social interaction People living with ASD often have difficulties with communication and social interaction,

including understanding jokes, sarcasm, irony and metaphors.

Participating in conversations where they

need to take it in turns to listen and respond to other people can be challenging too and

with autism is highly restricted interests and feeling upset if things change.

Other conditions associated with autism include speech and language difficulties, intellectual

disability, sleep problems, attention difficulties,

epilepsy, anxiety and depression and difficulties with motor skills.

Symptoms of autism often appear in early

childhood with boys affected four times more than girls.

Different challenges It is important to remember that not everyone who has autism will have the same symptoms

or challenges. Some may have difficulties with social interaction and repetitive or restrictive

behaviours while others can function better in a social environment.

they may find it hard to read non-verbal

communication, such as body language, gesture and eye contact.

Some people with ASD find it challenging to develop and maintain relationships, whilst others may avoid social interaction.

It is important to seek support in helping

develop communication and social skills to

enhance quality of life and feelings of inclusion.

Sensory processing People living with ASD often experience the world around them in a different way.

Difficulties interpreting their surroundings

through vision, smell, taste, touch, hearing

and challenges with balance and a low sense

of self and spatial awareness are key factors in diagnosing ASD.

Young people on the spectrum can be over-

sensitive or under-sensitive to sensory input, such as finding loud noises painful or not wanting to be touched.

Each person is unique, with no two people

on the spectrum, the same. The differences

between one person with ASD and the next,

Other typical behaviours in a person living

depends on a combination of factors, such as

movements, holding on to routines, developing

ability (IQ), age and personality.

with ASD can include stereotyped or repetitive

social ability, communication level, cognitive

DPS Guide to Disability Support Western Australia 2019

unique with no two people on the spectrum the same

There are three levels of autism, each indicating a different level of assistance required.

The lower the level the less support a person may need:

level 1 = requiring support,

level 3 = requiring very substantial support

level 2 = requiring substantial support and

People living with level 1 autism may

experience difficulty with communication skills and socialising with other people.

Substantial support is generally required for

people with level 2 autism, due to a severe lack of both verbal and non-verbal communication

Level 3 is the most severe level of autism,

requiring the most support. People with level 3 autism tend to possess an obvious lack of

verbal and non-verbal communication skills,

behavioural issues, lack of desire to engage in

social interactions and extreme difficulty when dealing with change to routine.

There is no cure for autism, however, early

intervention has seen great results in helping

those living with the condition in living a happy and fulfilling life.

If you suspect your child may have autism, talk to your GP or paediatrician.

skills. They may also tend to experience

challenges in coping with change to routine,

behaviour issues, unusual social responses and narrow or specific interests.

FACT:

Every 13 hours a child is born with cerebral palsy

Cerebral Palsy Cerebral palsy (CP) is a permanent, lifelong

development, feeding or swallowing difficulties,

Australians. It affects movement and posture

your child isn’t walking by 12-18 months or

physical disability affecting more than 34,000 and is caused by damage to the developing brain during pregnancy or shortly after

birth. CP is the most common childhood physical disability.

CP affects body movement, muscle tone, control and coordination, reflex, posture and balance. People living with CP may also experience:

⃝ uncontrolled or unpredictable movements ⃝ muscles can be stiff, weak or tight ⃝ shaky movements or tremors ⃝ difficulties with swallowing, breathing, head and neck control

⃝ bladder and bowel control issues ⃝ dental and digestive problems. Additionally to this, people with CP may also have visual, learning, hearing, speech and

intellectual impairments, as well as epilepsy. Symptoms of CP in babies can include

low muscle tone, muscle spasms, delayed

poor muscle control, reflexes and posture. If speaking simple sentences by 24 months, talk to your GP or paediatrician.

Areas of the body affected by CP, the level of

severity and the symptoms can differ for each individual, with some people requiring more support than others.

The four main types of CP are: ⃝ Quadriplegia – all four limbs are affected and sometimes the muscles of the face and mouth

⃝ Diplegia – all four limbs are affected, with the legs more affected than the arms

⃝ Hemiplegia – one side of the body is affected

⃝ Paraplegia – both legs and lower body, but neither arm is affected

Cerebral palsy doesn't worsen over time, instead the symptoms may change or become more noticeable. If you have concerns about your child, visit your GP or paediatrician.

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Developmental Delay Developmental delay is a hold-up in a

young child in reaching physical and mental

milestones, compared to other children of the same age. This delay may occur in the way a

child moves, communicates, thinks, learns or behaves with others.

Symptoms of developmental delay can include: ⃝ Difficulties with speaking and/or controlling breathing

⃝ Slow language development resulting in a language delay

⃝ Difficulties combining physical movements into a controlled sequence, learning basic

movement patterns and/or remembering the next movement in a sequence

⃝ Difficulties establishing the correct pencil

grip and age appropriate speed of writing

⃝ Poor balance ⃝ Poor spatial awareness ⃝ Trouble picking up and holding onto simple objects

People with Down syndrome may experience a delay in development

⃝ Difficulty with body awareness ⃝ Difficulties achieving and maintaining continence

⃝ Bed-wetting. Children with developmental delay require

more time and effort to learn a new skill, tend to have uncoordinated body movements,

inadequate body control skills, fail to respond quickly to their surroundings and may have poor understanding of social interaction.

Risk factors for developmental delay include complications at birth, lead poisoning, poor

nutrition, exposure to drugs and alcohol before birth, trauma, vision problems, illnesses and chronic ear infections.

Early detection and intervention is vital.

Occupational therapy and speech therapy

can help your child achieve much-anticipated milestones, alongside patient and positive parenting strategies.

Speak to your GP or paediatrician if you have concerns about your child's development.

Down Syndrome Down syndrome is the most common

A test to confirm Down syndrome in unborn

Australians currently living with the condition.

is also recognised at birth and diagnosed by a

intellectual disability with more than 13,000 Down syndrome is a genetic disorder that

children is available, however, the condition blood test.

occurs at conception, with the development of

People with Down syndrome often have a

syndrome have characteristic physical features

more likely to catch an illness and infection,

and learning

an extra chromosome 21. People with Down

difficulties

and may experience a delay in development

and some learning difficulties, with the level of delay differing from person to person.

Speaking clearly can be challenging, especially

lowered general immunity, making them

particularly when young. Despite a healthy diet, both children and adults with Down syndrome can become overweight. This can be managed with plenty of fitness and outdoor activity.

when coupled with hearing loss, but often

Many people living with Down syndrome

improve this.

communities, while others may require high

speech and language therapy can help

lead happy and normal lives within their

support, due to complex health issues or a greater level of intellectual disability.

DPS Guide to Disability Support Western Australia 2019

Hearing Impairments Hearing impairments are problems that occur

within the hearing pathway, but it can also stem from a disturbance in the auditory nerve to the brain.

Hearing impairments that happen at birth

are called ‘congenital’ hearing impairments

and ‘acquired’ hearing impairments develop

throughout the course of a lifetime. Over half of the population aged between 60 and 70 years old experience hearing loss.

Loud noises contribute to around 37% of

hearing impairments. Other causes include

blockage, accident, illness, chemical abuse or damage to the ear, cochlea or hearing nerve. Symptoms of hearing loss include: ⃝ Muffling of speech and other sounds ⃝ Difficulty understanding words, especially against background noise or in a crowd of people

⃝ Frequently asking others to speak more slowly, clearly and loudly

⃝ Needing to turn up the volume of the television or radio

⃝ Avoidance of social interaction ⃝ Hearing ringing in ears There are two main types of hearing impairment. A conductive hearing impairment is when outside sounds have trouble getting to or

through the inside of the ear. It is usually caused by middle ear infections and is temporary.

A sensorineural hearing impairment is when the nerves in charge of receiving and interpreting

sound don’t work properly. This type of hearing impairment can be mild, moderate, severe or profound and can worsen over time.

People with a hearing impairment can get an

amplification or assistive listening device. These devices include hearing aids, bone conduction implants, cochlear implants and personal frequency modulation (FM) systems.

Early intervention has shown positive outcomes in children.

Speak to your GP or audiologist if you suspect you or your child may be experiencing symptoms of hearing loss.

⃝ Withdrawal from conversations

If you find it difficult to understand words in busy situations or hear muffled sounds it's important to seek advice from your GP

Low Vision/Blindness It is believed over 384,000 people who live in

Low vision is permanent vision loss that cannot

more than 70% over the age of 65. According to

of all ages.

Australia are either blind or vision impaired, with Vision Australia, ‘a person is considered legally blind if they cannot see at six metres what someone with normal vision can see at

60 metres or if their field of vision is less than 20 degrees in diameter.’

be corrected with glasses. It can affect people

There are a number of conditions that can cause low vision and blindness. These include: ⃝ Macular degeneration ⃝ Albinism ⃝ Cataracts DisabilitySupportGuide.com.au

⃝ Charles Bonnet syndrome ⃝ Cortical vision impairment (CVI) ⃝ Diabetic retinopathy

Everyday activities such as walking or stepping hesitantly, having difficulty identifying faces

or objects, and spilling food off the plate while eating can also indicate vision problems.

⃝ Glaucoma ⃝ Leber’s congenital amaurosis ⃝ Keratoconus

People with low vision or blindness can benefit greatly from supports such as magnifiers,

correct lighting, screen reading software, a

walking cane, a seeing eye dog and learning to

⃝ Nystagmus

read braille, as well as training and education to help gain or maintain employment and

⃝ Optic atrophy

continue to live a full and happy life.

⃝ Retinitis pigmentosa

It is important to get your eyes tested regularly

⃝ Stargardt’s disease Some of these eye conditions are hereditary. Symptoms of eye conditions can include sudden changes in vision, sudden and severe eye pain,

and visit your GP or optometrist as soon as you

experience worrying symptoms or suspect you may have an eye condition.

recurrent pain in or around the eye, blurred or double vision, seeing flashes of light or bright floating spots, swollen or red eyes, changes

in colour of the iris, itching, burning or heavy discharge in the eyes and unusual or painful sensitivity to light or glare.

FACT:

Around 80% of the world's visually impaired people live in developing countries

Multiple Sclerosis Multiple sclerosis (MS) is a condition that affects the central nervous system. It interferes with

nerve impulses within the brain, spinal cord and optic nerves. Over 23,000 people in Australia live with MS and more than two million are

diagnosed worldwide. MS is usually diagnosed

between the ages of 20 and 40, with three times as many women diagnosed than men.

Sclerosis is the Greek word for ‘scars’, which

Symptoms of MS include:

⃝ Motor control issues – muscular spasms

and problems with weakness, coordination, balance and functioning of the arms and legs

⃝ Fatigue – including heat sensitivity

⃝ Other neurological symptoms – including vertigo, pins and needles, neuralgia and visual disturbances

refers to the scars that develop within the

⃝ Continence problems – including bladder

present themselves.

⃝ Neuropsychological symptoms –

central nervous system before symptoms

incontinence and constipation

including memory loss, depression and cognitive difficulties

DPS Guide to Disability Support Western Australia 2019

There are three stages of MS which range from

Some medications to control MS

The relapsing-remitting (RRMS) stage is the

⃝ Disease modifying therapies, also

mild, moderate to severe.

most common form of MS. This stage involves

partial or total recovery after attacks. Between

70-75% of people with MS begin with relapsingremitting MS.

Secondary progressive (SPMS) stage is where

attacks and partial recoveries may continue. Of the 70-75% of people diagnosed with RRMS, more than half will develop SPMS within a decade, with 90% living with SPMS within 25 years.

Primary progressive (PPMS) is a stage where

symptoms generally do not disappear. Roughly 15% of people living with MS are diagnosed with PPMS.

Most people with MS can expect to live 95% of the normal life expectancy.

There is currently no known cure for MS,

however, a number of treatment options are

available to help manage symptoms and slow

symptoms include:

called immunotherapies. These work by modifying the activity of the immune

system to slow the frequency and severity of attacks to the central nervous system. These medications are most often prescribed for people with RRMS.

⃝ Steroid medication is often used to control the severity of an MS attack by easing inflammation at the affected site.

⃝ Immunosuppressants, such as methotrexate or mitoxantrone are sometimes used, especially for people with PPMS.

For someone living with MS the key things to remember to best manage the impact

FACT:

Over 2

million

people are diagnosed with MS

worldwide

of the condition are to stay as active as

possible, maintain a healthy body weight, keep your mind active, avoid smoking,

limit alcohol consumption and take your prescribed medications.

progression of the disease.

Muscular Dystrophy Muscular dystrophy (MD) is a group of genetic,

These forms typically present symptoms in

deterioration of the muscles. This leads to an

difficulty breathing and swallowing.

inherited conditions that cause a progressive increase in weakness and disability.

The most common form of muscular dystrophy is called Duchenne muscular dystrophy (DMD), affecting one in every 3,000 newborn males.

The symptoms that surface in early childhood include frequent falls, difficulty running or

jumping, waddling, difficulty rising from a lying or sitting position, large calf muscles, muscle pain and stiffness and learning disabilities.

Other forms of the condition include beckertype MD, myotonic dystrophy, limb-girdle

MD, facioscapulohumeral MD, Emery-Dreifuss, oculopharyngeal, distal and congenital MD.

adulthood, such as muscle weakness and Treatments are available to improve the

condition and quality of life of people with

muscular dystrophy, such as occupational and

physical therapy, regular stretching, medication, surgery, breathing aids and age-appropriate dietary therapy to avoid obesity.

Some people with MD will experience a

relatively normal lifespan with symptoms that

progress slowly, while for others the condition may progress quite quickly.

There is currently no cure for muscular

dystrophy and no means to slow its progression. If you have concerns about you or your child

presenting MD-related symptoms, speak with your GP or paediatrician.

DisabilitySupportGuide.com.au

Sensory Processing Disorder Sensory processing disorder (SPD) is a

neurological condition affecting one in

20 children. People living with the disorder

misinterpret the world around them through hearing, vision, taste, smell, touch, pressure and movement.

If a person with SPD is over-reactive and avoids sensory experiences they are hypersensitive, but if they are under-reactive and seek out

sensory experiences, they are hyposensitive. People with SPD may also have difficulty

with motor skills, react with strong emotional

behaviours or have ‘meltdowns’. Children may present learning and behavioural problems

⃝ Poor sleep patterns ⃝ Restricted eating habits ⃝ Becomes distressed during self-care tasks ⃝ Is fidgety and can't sit still ⃝ Avoids movement-based equipment (swings, slides)

⃝ Has low muscle tone, tires easily and is often slumped in posture

⃝ Performs tasks with too much force, has big movements, moves too fast and writes too light or too hard.

⃝ Delayed communication and social skills

as they try and cope with the stress of

⃝ Prefers to play on their own or has difficulty

Other symptoms and features of SPD include:

⃝ Has difficulty accepting changes in routine

everyday experiences.

⃝ Heightened reactivity to sound, touch or movement

⃝ Under-reactive to certain sensations (not

noticing name being called, being touched, high pain threshold)

⃝ Appears lethargic/disinterested, in their ‘own world’

in knowing how to play with other children or transitioning between tasks.

Occupational therapy, speech therapy and

psychology interventions can help your child

cope with processing the world around them. If you are concerned about your child’s

reactions to everyday stimuli, speak to your GP or paediatrician.

⃝ Difficulty regulating behavioural and emotional responses

⃝ Easily distracted, poor attention and concentration

⃝ Poor motor skills

People living with sensory processing disorder are sensitive to a range of

experiences in the world around them including

hearing, touch, pressure and movement

DPS Guide to Disability Support Western Australia 2019

FACT:

Spina Bifida Spina bifida is a common birth defect with

about 150 babies born with the condition in

Australia each year. It occurs when the tissue surrounding the developing spinal cord of a foetus doesn’t close properly.

Spina bifida can cause a number of problems including:

⃝ Reduced sensation in the lower body, legs

and feet, leading to the possibility of burns and pressure sores

⃝ A degree of paralysis of the lower body and

legs, causing walking difficulties or inability to walk

⃝ Different degrees and types of urinary and/or bowel incontinence

⃝ Some sexual dysfunction, particularly

related to penile erection and ejaculation

⃝ Deformities of the spine – commonly

scoliosis, where the spine bends into an ‘S’ shape

Approximately one in 500 babies in Australia is born with a neural tube defect such as spina bifida ⃝ Cord tethering – the spinal cord sticks to the area of the original lesion and becomes stretched

⃝ Arnold Chiari malformation – an

abnormality of the back of the brain

and upper spinal cord which can cause disturbance of breathing, swallowing,

eye movement and fluid flow, leading to hydrocephalus

⃝ Learning difficulties. The specific cause of spina bifida is not known but genetic and environmental factors can increase the chance of development.

To reduce the risk of having a child with spina bifida women are encouraged to ensure they

are getting enough folate in their diet or take a

supplement one month before conception and for the first three months of pregnancy.

There is no cure for spina bifida, however,

treatment may involve surgery depending on the severity of the condition.

Spinal Injuries Spinal cord injuries (SCI) are damage to any

ulcers, low blood pressure, fractures, deep vein

loss in function, such as mobility or feeling.

problems and depression.

part of the spinal cord or nerves, causing a

These injuries are commonly caused by trauma involving motor vehicle accidents, falls, diving

and acts of violence. They may also be work or sports-related.

Importantly, a person with a spinal injury doesn’t have to sever their spinal cord to

experience a loss of functioning. The damage to the spinal cord is caused by compression or bruising.

A person with a spinal injury may experience a loss of function below the neck, known as quadriplegia or a loss of function below the chest, called paraplegia.

Other health complications from a spinal

injury can include urinary tract infections,

loss of bladder and bowel function, pressure

thrombosis, muscle stiffness, heart and lung It can take up to 18 months after the injury

for the swelling of the spinal cord to reduce which may allow some function to return. Unfortunately, only a very small number

of people with a spinal cord injury recover all function.

Spinal cord injuries are life-changing and highly emotional. Rehabilitation, based on the injury, situation and a person's physical and mental

health will help someone with a spinal injury in regaining their self-confidence and learning to adapt to their disability.

The rehabilitation team may consist of an occupational therapist, physiatrist,

physiotherapist, dietitian, psychologist, speech therapist and social worker among others. DisabilitySupportGuide.com.au

FEATURE STORY

Christopher’s story “It’s all about perspective” An unexpected multiple sclerosis diagnosis and numerous National Disability Insurance Scheme (NDIS) rejections would see many people facing self doubt and disappointment, but not Christopher Brady. The 48-year-old is taking the

themselves in the hospital where

support services in his stride and says

a cause.

challenges of both his condition and

the secret to keeping a level head is a strong focus on perspective.

“I woke up on the 4th of July, 2005 and it looked like I was looking through

clouds. I tried to get out of bed and my legs weren’t working. I thought ‘something’s not right here’.”

Chris sat on his couch for hours, unable to even see the television, until he

decided to call his mother for help. When his condition didn’t improve Chris and his mother found

he underwent multiple tests to find “They [the doctors] couldn’t work it out,” he says.

Chris even fell asleep during a spinal tap, which alarmed medical staff.

He was sent to hospital the

next day for

Living alone in an apartment, Chris

now has limited mobility and has faced some upsetting issues with the NDIS.

After he received a letter from his local council explaining his personal

care, home care and Meals on Wheels services

“Sometimes it’s very

hard to see the positives

more tests, in

what became a process

of elimination. It was when the

but you’ve gotta just get everything right in your head.”

“we can see all the scarring”

that he received the diagnosis of multiple sclerosis (MS).

However, looking back and based on the amount of damage to his body it

appears the condition had been hiding in plain sight.

Chris recalls experiencing

permanent double vision for

three months back in 1994,

meaning he had actually been

living with MS but didn’t know it. “I’ve had MS for 24 years!”

Chris in the comfort of his home.

DPS Guide to Disability Support Western Australia 2019

would soon finish up to make way for a transition to the

NDIS, Chris applied

keep your chin up and

doctor finally told Chris,

Handling setbacks

for the Scheme

only to be rejected

not once, but twice. “I never knew why I

was being rejected.”

He says to this day it was one of

the biggest struggles he has faced.

Sometimes it’s very hard to see the

positives but you’ve gotta just keep

your chin up and get everything right in your head.”

Chris contacted Multiple Sclerosis (MS), the peak body supporting Australians living with MS, hoping they could

advocate for his disability and vouch for his need for an NDIS plan.

An occupational therapist (OT) was

sent out to conduct a full assessment and because of the OT report and follow up by MS, Chris was finally

approved as an NDIS participant and

FEATURE STORY

“Life is 10% of what

happens to you and 90% of how you deal with it”

Chris sitting outside with his cactus collection.

began organising his plan with the help of a MS Support Coordinator.

He describes the service provider as an “absolute godsend.”

“I’m on a walker now but as I’ve just been accepted into the NDIS, I am expecting

a wheelchair.” He is hoping the wheelchair will

provide him with

Photos: Supplied

“Everything was smooth with the

council [services] so I have to make

sure I’m on top of it by dotting my i’s

and crossing my t’s,” he says about the transition to the NDIS.

A positive attitude

“I never

thought I could

be happier than

what I am now.“

increased independence

and allow him to venture downstairs to the shopping centre below his

apartment to buy his own groceries and visit the shops.

Staying on top of supports “I’m looking forward to trying a few

new places [for support] and getting

everything moving into a nice smooth cohesive motion,” Chris says.

Despite living with

mobility issues and a

condition that has layed

dormant within his body

for years, Chris maintains

an attitude unlike no other.

Having practiced Reiki for over 20

years, he says spirituality has helped him get to the place he is, mentally. “I never thought I could be happier than what I am now,” he explains. Describing Reiki as a way of “self

preservation”, Chris remains cool, calm and collected in order to keep his condition under control.

“Life is 10 % of what happens to you and 90 % of how you deal with it.

“I’m a ridiculously happy person. “I used to be a bit of an angry sod but I’ve settled down a lot.”

Chris’ positive outlook is one of

the reasons he was awarded an MS

Maximising Your Strength Scholarship,

awarded to people who are living with MS and working on their physical and mental strength each day.

The scholarship saw Chris be presented with $1000 to go towards a gym

membership at the local leisure centre. He says a positive mindset enables

him to live a happy life and with the

NDIS promising exciting times ahead, it seems all has fallen into place for Chris. “I don’t blame myself for anything, there’s nothing I can do to change what’s happened.”

“Attitude towards it [disability] is everything and it’s all about perspective.”

DisabilitySupportGuide.com.au

Disability at different ages Living life through different stages, from infancy to early childhood and primary school age, adolescence, adulthood and into old age, all have their own challenges and demands. For a person with disability, going through

these developmental transitions means that the focus and supports may change over time.

The focus of supports for a child with disability in primary school won’t be the same as for an adult. And a teenager on the path to

independence has different challenges from

a person with disability nearing the age of 65

who may be looking at a possible transition into aged care services.

For preschool children with disability, early intervention is the best way to support their development

Preschool 0 - 4 years The first few years of a child’s life are a very

Early intervention will work best when tailored

things, discover the world and reach important

early intervention proving the most effective.

exciting time. As we watch them learn new

milestones, it is an especially pivotal time for a child with special needs.

However, the quality of therapy is always better than the quantity.

For preschool aged children with disability,

Most therapies can be undertaken at a range of

development. If you have questions or concerns

home, in a therapist’s office, at child care or

early invention is the best way to support their about your child’s development speak to your GP or paediatrician. They can monitor your

child’s progress and direct you to other health services if needed.

to your child’s individual needs with intensive

locations including in the comfort of your own kindergarten or online via video conferencing. Some common therapies for preschool aged children include occupational therapy for

fine motor skills, physiotherapy for balance,

Once your child has been diagnosed, your

sitting, crawling and walking, and speech

suited to your child. Your therapy options could

eating and drinking skills. Disabilities such

intervention with a therapist or a group session

hearing and vision impairments may require

doctor can suggest therapies or services best

therapy to help with speech, language and

involve parent-child therapy, one-on-one

as autism spectrum disorder, cerebral palsy,

with other children.

specialised support.

DPS Guide to Disability Support Western Australia 2019

A range of early intervention therapies are

It’s important to remember every child is

centres, specialist disability services or early

child with disability and their family.

available through hospitals, community health intervention services.

When choosing early intervention therapies and services for your child, make sure they are: ⃝ Family and child focused ⃝ Flexible and allow yourself and other family members to work alongside your child

⃝ Tailored to your child’s needs ⃝ Focused on the development of new skills

different and no single program will suit every As a parent, it’s vital to do your research, ask questions and focus on what you want for

you and your child, when planning their early intervention strategies and organising a NDIS support plan.

To help you find age appropriate support, age groups are highlighted within each directory table in the second half of this Guide.

⃝ Well-structured and supportive ⃝ Proven effective through evidence-based research on real people

⃝ Developmentally appropriate with tailored plans and qualified staff

⃝ Monitoring progress regularly ⃝ Specifically designed for children with disability.

Every child is different and no single program will suit every child with disability and their family

Kids 5 - 12 years For many children with a disability, school can

There are also Government funded special

number of ways to make this easier and ensure

with their own staff and facilities within

be a challenging place. However, there are a

your child feels supported by you, teachers and peers as they develop lifelong skills.

In Australia, every child has the right to the

same educational opportunities. As a parent

of a child with disability you are able to choose the best option for your child and your family, regardless of their level of disability.

Besides choosing the type of school, there are

other aspects to consider such as financial costs,

support school programs, complete mainstream schools.

Specialist schools for children with disability can offer specific support for children with intellectual disability, physical disability,

hearing impairments, vision impairments and autism spectrum disorder. The curriculum

at these schools is based on the Australian

curriculum, but can be tailored to suit individual student needs.

accessibility and safety. A range of disability

Class sizes may also be smaller. To enrol your

throughout their schooling years, with most

the school’s diagnosis criteria and live within the

support options are available to help your child schools catering to children with disability.

child at a specialist school, he/she must meet enrolment zone.

In some schools, children with disability are

Home schooling can provide your child with

with disability may receive some extra support

that suits their academic or behavioural

in regular classes, whereas in others, children lessons together in a group.

a safe, supportive and flexible environment needs. If you choose to home school, you

need to register with your State or Territory education department.

DisabilitySupportGuide.com.au

For children who can’t go to school or

The Standards apply to Government and

illness, living remotely or experiencing difficulty

sectors, pre-school, school, vocational

participate in regular classes due to chronic

at school, education programs are often run

online with printed material and visual aids sent to your child.

non-Government providers in all education education and training, higher education and adult and community education, as well as to organisations who develop and accredit

the school curriculum. They cover enrolment, participation, curriculum development,

accreditation and delivery, student support

services and the elimination of discrimination. The Government also provides disability

allocation funding to schools to help support

students with disability and additional needs. This funding is divided into two parts:

⃝ Educational adjustment allocation – for mainstream schools to help implement programs and learning supports for

students and additional learning needs. ⃝ Individual disability allocation – to support

students with an eligible disability based on application, approval and review.

The Department of Education has developed To enrol in these distance education programs you must meet the enrolment requirements.

Community Government schools are available

A range of support options

are available to assist

your child

throughout

their schooling years, with

most schools catering for

children with disability

for families who want something other than mainstream schooling. Dual enrolment is an

option for parents who believe their child may benefit from splitting up their week between two schools.

Sixteen schools will benefit from the new $32 million specialist autism programs by

2020, which will help mainstream primary and secondary schools support the specific needs

of students from Kindergarten to Year 12 with autism spectrum disorder (ASD). The age-

appropriate programs will target students at

risk of disengagement, underachievement and/

If your child has medical, personal care or

or who exhibit very complex and challenging

assist your child in making them feel included

mainstream classrooms and specialised

Education support

The Department of Education website contains

behavioural support needs, the school can

behaviours. Students will spend time in both

and comfortable in the school environment.

classrooms to get the most out of the program.

The Western Australian Department of Education is committed to supporting

students of all abilities in accessing equal and fair education.

The Disability Standards for Education (2005) were developed by the Commonwealth

Attorney-General to ensure that students with disability are provided with opportunities

to realise their potential by participating in

education and training on the same basis as other students.

programs to support students with disability.

DPS Guide to Disability Support Western Australia 2019

a number of resources and disability specific

portals, including disability, sensory, medical

and mental health, behaviour and engagement, which can be found at

det.wa.edu.au/ssen/detcms/portal For information on how you or your child can

receive education support visit the Department of Education WA website education.wa.edu.au or call 08 9264 4111.

Teenagers 13 - 17 years Transitioning to adulthood is a huge emotional and psychological step, where hormonal

changes, secondary education and preparing for employment play a key role.

During this time, teenagers often feel self-

conscious and pay particular attention to the

views and opinions of those around them. It is

also a time where discrimination may wiggle its way into school and work life.

The Disability Discrimination Act (1992)

protects people with disability from being

treated unfairly, as well as their relatives, friends and carers. If you experience discrimination

speaking with teachers and management is the first step.

It is important for people with disability to

Challenges throughout

adolescence can include: • going through puberty

• hormonal and body changes • low self esteem

• bullying by peers • stress

• trouble with decision making

• getting ready for employment

have the necessary supports to navigate

adolescence and find their way into becoming independent adults.

Challenges may arise during puberty with hormonal and body changes. There are a

number of health workshops that can help people with disability and their families

understand the changes that are taking place. Government bodies also provide a myriad of information on adolescent issues for people

with disability and disability workers. Keeping an open line of communication between parents and doctors is just as important.

A number of programs are available to help with the transition of people with disability from

high school to the workforce. Often these are

run as vocational training, where students gain credit towards their high school accreditation

through a work placement. This enables them to learn lifelong communication, teamwork and time management skills while building

relationships with customers and colleagues. Most high schools also provide career

counselling which can help people with

disability decide on a career path, establish a plan and set goals for getting there.

For more information on these programs

and how they can support young adults with disability in entering the workforce, speak to your teacher or school’s career counsellor.

For people with disability, the transition into

adulthood can be daunting and overwhelming,

but support from family, friends, colleagues and teachers, among other support staff, can help them reach their full potential.

DisabilitySupportGuide.com.au

Around 53%

Adults 18 - 64 years

of people

Adults living with disability face a variety of

Statistics show approximately 53% of people

and in the workplace. There may be

old are currently employed, compared to 83%

challenges on a daily basis in the community barriers around attitude, communication, physical obstacles, policy, programs or social environments.

Some examples of these are:

with a disability aged between 15 and 64 years of people without a disability.

The Department of Social Services’ Disability

Employment Services (DES) offers employment assistance for job seekers with disability across

Attitude – discrimination and stereotyping

a network of Australian organisations. These

unhealthy and have poor quality of life.

people with disability, injury or a health

people with disability by assuming they are Communication – messages that cannot be

understood by people with vision, auditory or cognitive impairments.

organisations play a pivotal role in helping

condition prepare, search for and maintain employment. DES can help in preparation for work through training in specific job

skills, job search support, resumé

development, interview skills and workplace modifications.

The Government’s Job Access

initiative is a national hub providing

information and resources to people with disability, employers and service providers.

Read more about employment and volunteering options on page 76. Approximately one in six adults

with disability live independently, so for those who don’t, an Photo: Daryl Charles - supplied by Eurella Community Services, NSW

Physical – structural obstacles that hinder

accommodation, support and

financial plan needs to be put in

people with mobility impairments, such as

place for when their parents or carers are unable

buildings without ramps or lifts.

to support them anymore.

Policy – barriers within laws and regulations,

It is also important to note that people with

the opportunity to participate in or benefit from

violence, fraud, abuse, neglect and sexual

such as denying qualified people with disability programs and services.

Programmatic – barriers limiting the effective

delivery of healthcare programs such as lack of accessibility, inconvenient scheduling, limited communication and lack of understanding.

Social – barriers in employment, education and other areas of society.

disability are more likely to fall victim to assault, in and outside the workplace.

A number of organisations including People

with Disability Australia (PWDA), 1800RESPECT (1800 737 732) and Women With Disabilities Australia (WWDA) work tirelessly to prevent

and protect people with disability from these horrific situations.

Alongside discrimination and accessibility,

the main barrier adults with disability face are opportunities for employment.

DPS Guide to Disability Support Western Australia 2019

with disability

between 15 and 64 years old

are currently employed, compared to 83% of

people without disability

Seniors 65+ years Just over half of Australians aged over 65 years old live with a disability, with almost 20% of older Australians living with a profound or severe disability.

The likelihood of living with disability increases with age. Two out of five people with disability are aged 65 years or older, whereas almost

nine in 10 people aged 90 and over (88%) have a disability.

If you became a participant of the National

Disability Insurance Scheme (NDIS) before you

turned 65 years old, you can continue to receive services funded by the Scheme, as long as it meets your needs.

If you live in an area where NDIS is available but

you are over 65 years old you will not be eligible for NDIS support. In this case the supports you

You will need to be assessed by an Aged Care

or Territory funded disability support program

can receive Government funded in home

have been receiving previously through a State will continue but they will be transferred to a national program called the Commonwealth Continuity of Support (CoS) Programme.

Assessment Service Team (ACAT) before you supports or move into an aged care home.

Contact My Aged Care on 1800 200 422 or visit

MyAgedCare.gov.au to register your details or to

This new program, run by the Australian

organise an assessment.

sure you’ll receive ongoing support at the same

help you find information about the different

Government’s Department of Health, will make

The AgedCareGuide.com.au website can

level as before. Your fees won’t change and you

types of aged care options available, eligibility,

can stay with the same service provider.

referrals to service providers and the cost of

CoS provides accommodation support,

your aged care support.

therapy and behavioural support, community

information about all Government and non-

recreation programs and respite.

well as a comprehensive list of home and aged

community support such as counselling,

access such as life skills development and

If you are not eligible for the CoS program and aged over 65 years old you may be eligible to

receive assistance through Government funded aged care supports.

Basic assistance at home is offered through the Commonwealth Home Support Programme

(CHSP) and higher intensity support is available under the Home Care Packages program. If you are unable to continue to live

independently in your own home you may

choose to move into an aged care home to

make sure you receive around the clock care.

The DPS Guide to Aged Care offers detailed

Government aged care options available, as care providers and retirement communities in Australia.

FACT:

Just over half of Australians aged 65 years and over live with a disability Order your State or Territory edition of the

DPS Guide to Aged Care directory by visiting

AgedCareGuide.com.au or call 1300 186 688.

DisabilitySupportGuide.com.au

Understanding the NDIS The National Disability Insurance Scheme (NDIS) is an Australian Government initiative that was established to provide all Australians aged under 65 years and living with disability, with reasonable and necessary support in their everyday life, to help them live as independently as possible. NDIS objectives The NDIS funds supports that are necessary for you to achieve your goals.

The Scheme recognises that needs and goals are different for everyone but the overall aim is to:

⃝ Help you develop greater independence ⃝ Assist you to get more involved in the community

⃝ Support you in getting a job ⃝ Find ways to improve your overall wellbeing.

Services and support The NDIS was officially launched in 2016 after a successful three year trial period. The Scheme has been introduced to centralise disability

support and replace most State and Territory

NDIS supports aim to:

elp develop •h

independence

•a ssist to get

involved in the community

• s upport in

getting a job

• i mprove overall wellbeing

based funding. It aims to give all Australians

access to similar supports regardless of where they live.

It is set up as an ‘insurance scheme’ which means that it takes a lifetime approach by

providing people with disability, their families

and carers with funding for support needed to provide long-term outcomes.

The Scheme is being rolled out in stages across Australia and is expected to support 460,000 people with disability by 2020.

Who runs it? The National Disability Insurance Agency (NDIA) is the independent Australian Government

agency coordinating the insurance scheme. It is the central body that will provide

information and referrals, linking participants

to services and activities, in order to deliver the best individualised plans in the Scheme.

In your NDIS plan you are able to receive

Core, day-to-day living support for a range

of activities so you can start or continue your participation in the community.

You may also be entitled to Capital supports which will give you access to resources or equipment such as wheelchairs, assistive

technology and home or car modifications. There will also be an option for Capacity

building supports that will help you develop

life skills, educational opportunities or help you find employment.

For more information on Core, Capital and

Capacity building supports turn to page 62

or find providers delivering these supports from page 190 onwards.

Accessing the NDIS The NDIS is progressively being introduced around Australia.

To determine if you are eligible, you will need to live in an area where it is available, be under the age of 65 and have a disability that affects your ability to perform everyday activities.

If you have a lifelong condition recognised under the NDIS or if you’re a child up to six

years old with developmental delay that can be 40

DPS Guide to Disability Support Western Australia 2019

reduced by early intervention, a NDIS plan can be designed just for you.

The NDIS recognises that each person has

different needs and it works by allocating you

funds to implement an agreed plan of supports specific to your needs. The support plan may change over time to reflect any progress

in your situation and any changes in your personal circumstances.

Read more about eligibility for the NDIS and how to apply on pages 43 - 44.

FACT: 80% of people with disability who need help, receive

care from informal supports, with 57% receiving assistance from formal providers

Is the NDIS near you? The National Disability Insurance Scheme (NDIS)

Each organisation covers different areas in

stage-by-stage process to ensure a smooth and

the partners will begin to deliver services from

is being introduced across the country in a

successful transition from previous supports.

Over 202,000 people around Australia already

have an approved individualised plan, with that

Western Australia. Depending on your area 1 May or 1 July 2019. APM

⃝ North Metro (from 1 May 2019)

⃝ Central South Metro (from 1 May 2019)

⃝ South Metro (from 1 May 2019)

⃝ South West (from 1 May 2019)

September 2018, the NDIS now supports more

⃝ Great Southern (from 1 July 2019)

the State.

⃝ Inner Wheatbelt (from 1 May 2019)

Mission Australia

number continuing to grow with each new roll out.

The NDIS is currently being rolled out across

Western Australia. According to statistics from than 5,600 people living with disability across

NDIS in Western Australia In Western Australia, people living with a

disability have been accessing the NDIS by age group and geographical location.

The National Disability Insurance Agency (NDIA) has partnered with two local community-based organisations to deliver Local Area Coordinator (LAC) services.

LACs work with you in your community to help with your NDIS journey.

⃝ Central North Metro (from 1 July 2019)

⃝ South East Metro (from 1 July 2019)

⃝ North East Metro (from 1 May 2019)

1 July 2019 rollout At the moment, the NDIS is already available to

participants living in most of metropolitan Perth and regional Western Australia.

The NDIS will be available from 1 July 2019 to people living in the remaining areas in Western Australia.

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These maps provide you with a geographical reference to the Local Area Coordinators (LACs) operating in Western Australia.

Local Area Coordinators APM Mission Australia No Partners - NDIA managed Kimberley Pilbara

NDIS available now

Outer Wheatbelt

Midwest Gascoyne

NDIS available now

Inner Wheatbelt

Goldfields Esperance

NDIS available now

Metro Perth

Outer Wheatbelt

NDIS available now

Inner Wheatbelt

North Metro

NDIS available now

Central North Metro

NDIS available from 1 July 2019

North East Metro

NDIS available now

South East Metro

NDIS available from 1 July 2019

Central South Metro

NDIS available now

Notth East Metro

DPS Guide to Disability Support Western Australia 2019

Central South Metro NDIS available now

FACT: These include: ⃝ Central North Metro (Cambridge,

Claremont, Cottesloe, Mosman Park,

Nedlands, Peppermint Grove, Perth, Stirling, Subiaco and Vincent)

⃝ South East Metro (Belmont, Canning,

Gosnells and Victoria Park)

⃝ Great Southern (Albany, Broomehill-

Tambellup, Cranbrook, Denmark, Gnowangerup, Jerramungup,

Katanning, Kent, Kojonup, Plantagenet and Woodanilling)

This will complete the roll out of the NDIS in Western Australia.

The map on the opposite page indicates

the different areas in Western Australia and

the Local Area Coordinators (LACs) covering these areas.

Eligibility

Local Area Coordinators are local organisations who work in partnership with the National Disability Insurance Agency (NDIA).

They assist participants to write and

manage their plans, and connect them to mainstream services.

For many people entering the NDIS, the LAC will be their main point of contact for the NDIS.

You can read more about LACs on page 55. Some regional and remote areas are not

serviced by a LAC partner, instead the NDIA

The NDIS

currently

supports

more than

5,600 people

living in

WA with

disability

will work with you directly to connect you to supports in your area.

Go to page 56 to find your nearest NDIA office. If you are currently receiving State or Territory funded disability support, these will stay in

place until you have completed your transition into the NDIS.

The National Disability Insurance Scheme (NDIS) is available to support people living with disability in Australia. Before you can access the Scheme, you must first meet its eligibility criteria. Anyone meeting the NDIS eligibility is called a participant and through the Scheme, they

will be able to access funded supports and an individual plan.

Supports and funding through the NDIS are

⃝ Your residency status You must be an Australian citizen,

permanent resident or hold a Protected

Special Category Visa to be allowed access to NDIS supports.

available to anyone with intellectual, physical

or mental health (psychosocial) conditions and

will be provided to all Australians who meet the access requirements.

To determine if you can access supports under the NDIS you need to meet a number of access requirements:

⃝ Availability in your area The NDIS is being rolled out across locations and age groups in different stages over the course of a few years. To access the NDIS, it must be available in your area. ⃝ Your age

The NDIS is only available to people with disability under the age of 65.

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⃝ What disability you have

You must be living with a disability that

affects your ability to perform everyday

activities. The condition must be recognised under the NDIS as needing ‘reasonable and necessary supports’. Most people

with intellectual, physical or mental health (psychosocial) conditions are eligible for NDIS support.

OR;

You qualify under the NDIS early

intervention requirements if you are a child up to the age of six with a developmental

It can include information on what your child’s

intervention supports.

on their life.

delay that can be reduced by early This can involve you needing to give

evidence of your child’s permanent disability

disability is, how long it will last and its impact

If you think you meet the eligibility criteria, you can apply to join the NDIS.

or developmental delay to support their access request.

How to apply for the NDIS You will only be able to access the NDIS if you

Once all the sections of your Access Request

is available in your area and has been rolled out

submitted to the NDIA for consideration.

meet all of the eligibility criteria, if the Scheme

While you’re waiting to

be accepted

into the NDIS you may be

able to access privately funded

supports or get a

management plan through your GP

for your age group.

If you are already receiving support from

other disability support services, the National

Disability Insurance Agency (NDIA) will contact you to organise a transition when the NDIS becomes available in your area.

If you are not receiving any disability supports and would like NDIS support, you will need to contact the NDIA and request an Access

Request Form. Call the NDIA on 1800 800 110 to request an Access Request Form.

Within the form you will be asked to confirm who you are and you’ll need to answer a

number of questions to see if you meet the NDIS access requirements. You may also be

asked for some additional information about your disability.

Form have been completed it must be If your application has been approved

you will be contacted by the NDIA or a

Local Area Coordinator (LAC) to arrange a planning meeting.

You can read more about LACs on page 55 or

about what to expect and how to prepare for a planning meeting on pages 50 - 52.

It is important to note that there can be a wait for your application to be processed or between being accepted as an NDIS

participant and having your planning meeting. While you wait you can access privately funded supports or get a referral from your GP to get a management plan toward specific services.

If you are waiting to be contacted about your first planning meeting and you have already been provided access to the NDIS, you can

call 1800 800 110 to talk to someone about your situation.

DPS Guide to Disability Support Western Australia 2019

Early intervention under NDIS Early intervention means addressing your child’s development, health and support needs as soon as possible. This could be through therapy, counselling, family support or special education. Providing quality early intervention for a child with a developmental delay or disability in their early years is critical to achieving the best outcomes. Effective early childhood

intervention should be tailored to your child

and family’s needs and include evidence-based strategies and supports.

Under the NDIS, the approach that supports children up to six years of age who have a

disability or developmental delay, is called Early Childhood Early Intervention (ECEI).

The aim of ECEI is to provide supports as early as possible to give your child the best opportunity to develop to their full potential and reduce the

likelihood of them needing ongoing supports in the future.

Early childhood partners

To deliver the best outcomes for your child the

National Disability Insurance Agency (NDIA) has teamed up with experienced early childhood partners in your local community, who will

provide assistance, advice and access to early intervention support for your child.

In Western Australia, Wanslea Family Services will deliver ECEI services to the Central

are available to them and how the system

works, rather than sending them straight to service providers or mainstream supports.

During the ECEI process, families can build

their capacity and develop the skills to make

informed decisions throughout their child’s life. When your child turns seven years old they will be re-assessed to either move to an

individualised funded plan under the NDIS where a formal diagnosis is required, or

transition to other Government support services.

South Metro, South Metro, South West,

Accessing support

Wheatbelt service areas.

the NDIS for children aged 0-6 years you don’t

Great Southern, South East Metro and Inner If your child is unlikely to have a lifelong

disability, or any long-term effects are still

To access early intervention supports under need a formal diagnosis of disability. If you

have concerns about your child’s behaviour

unclear, the ECEI partner can link your family

with mainstream supports and work with them over the short to medium-term.

They might also provide initial supports if your child needs them and monitor progress.

If your child has a lifelong disability, the ECEI

partner will work with you to develop a NDIS

plan that best suits your child’s needs and can help you to access services.

The ECEI process is about giving families

Five steps to early intervention 1. Connect with an early childhood partner 2. Gather information about support options 3. Set goals for your child 4. Connect with services and supports in your community 5. Monitor your child’s progress

information, time to understand what supports DisabilitySupportGuide.com.au

Early intervention supports or development, you can call the NDIS hotline

should:

on 1800 800 110 and request access to

• Be child-focused

You can also be referred by your GP, family

•B e structured and supportive

ECEI support.

nurse, paediatrician or child care educator. Contact details and locations for Wanslea Family Services can be found on page 56. You will also find providers who offer early intervention in the Therapists & Specialists Directory on

•B e family-centred

•F ocus on quality therapy

• I nclude regular assessments •B uild knowledge and skills

pages 103 -109.

Preparing for your meeting Before meeting with your ECEI partner to discuss your concerns about your child,

there are a number of things you can do in preparation:

⃝ Gather any information that may assist the

⃝ Do you have any social, behavioural or physical goals for your child?

⃝ Write down any questions you may have.

The early childhood journey

Every child is unique, so each early childhood

early childhood partner to paint a picture of

journey will be different. However, there are

the impact of your child’s developmental

ECEI supports.

social participation, and determine the

but the journey from there will depend on

your child. This will help them understand

some common steps in the process of accessing

delay or disability on their daily life and

All children will go through steps one and two,

services and supports your child and

the individual:

family requires.

⃝ Identify the things that are working well for your family and your child now.

⃝ Think about the activities your child is

currently doing in your community. Would you like help to find social or community-

based groups or activities for your child to participate in?

⃝ Consider your child’s current supports.

Do you and your family have established

relationships with providers that you would

like to continue? What informal supports do your family and friends provide?

1. Connect with an early childhood partner –

Through the NDIA, your own request or the referral of your GP or paediatrician.

2. Get some helpful information – Your ECEI partner will help you understand your

child’s support needs and provide you with

guidance and information that will help you

make decisions about the right supports and services for your child.

3. Discuss support needs – Your ECEI partner

will work with you to set goals for your child

and help you understand what supports and services could help to achieve these.

4. Referral to supports and services – Your ECEI partner will connect you with supports and services available in your local community, or provide some initial early intervention

supports themselves if your child needs it. 5. Accessing the NDIS – If it is evident your

child would be best supported with a NDIS

plan, your ECEI partner will work with you to request NDIS access and develop a plan.

6. Monitor progress – Your early childhood

partner and service providers will work with you to monitor your child’s progress against the goals you’ve set.

DPS Guide to Disability Support Western Australia 2019

What to look for in early intervention supports

If you are seeking early intervention support for your child you may want to consider the following key points:

⃝ I s the support family-centred?

Supports should actively involve and engage parents and other family members, and

be tailored to your family’s circumstances and priorities.

⃝ I s the support child-focused?

Supports should be delivered based on your child’s needs and goals and aim to develop specific skills.

⃝ I s it structured and supportive?

Supports should be delivered in an

environment where you and your child feel comfortable and they should be highly structured, well-organised, consistent

Case Study One Example of short-term early childhood support 1. The parents of three year old Summer have concerns about their daughter’s behaviour at child care and discuss their concerns with their paediatrician.

2. The paediatrician identifies a speech delay and refers the family to an Early Childhood Early Intervention (ECEI) partner.

3. The family meet with an ECEI partner at home to discuss Summer’s speech and fine motor skills delay, as well as their goals for their child’s development.

4. The ECEI partner observes Summer in her daily

environment and provides some strategies and support for her parents and child care staff to assist Summer in developing her communication and fine motor skills.

and predictable.

5. In addition Summer’s parents are linked to a parent

Supports and services should be based on

6. After several months of support, Summer’s parents report

⃝ I s there quality of therapy?

solid evidence and research and delivered by practitioners with appropriate qualifications and experience.

⃝ W ill there be regular assessment?

Supports should be regularly reviewed

and progress should be assessed against your child’s goals and milestones to measure progress.

⃝ D oes it build knowledge and skills?

Supports and information provided should build the knowledge, skills and confidence

of your family and important people in your

support group at their local community centre.

that her language and fine motor skills are improving and their daughter’s behaviour at child care and at home has noticeably improved.

7. The family continues to apply the learned techniques to

manage Summer’s behaviour and build on her language skills through games and reading at home.

8. After continued monitoring of progress the ECEI concludes that the family no longer needs support. Summer’s

development is on track and she transitions to school the following year.

child’s life.

Case Study Two Example of early childhood support transitioning to a NDIS plan 1. Ashton’s parents are worried about their child’s physical and social delays and discuss their concerns with their GP. 2. The GP encourages the family to meet with an Early Childhood Early Intervention (ECEI) partner. 3. The family meet with an ECEI partner at home and address their concerns. The ECEI partner identifies that

Ashton has a delay in communication, physical and social skills and will need ongoing, long-term support.

4. The ECEI partner helps Ashton’s parents access the NDIS. Once Ashton is approved as a NDIS participant, they help his family to develop a plan with tailored informal, funded and mainstream supports and services.

5. Ashton and his family meet with the ECEI partner every 12 months to review his support needs and, where necessary, develop a new NDIS plan.

6. At seven years of age it is determined that Ashton will need ongoing support. Because of his age he then leaves the early intervention approach but continues his supports under the NDIS.

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FEATURE STORY

Harry’s story The roller coaster of an autism diagnosis “If there is a bigger word for overwhelming, then I would use it! Name an emotion and we experienced it … the roller coaster that is autism diagnosis,” says Katie about the journey of assessments and diagnosis she and her family have been on for the past few years. From birth, every child develops at

“It felt like we had hurdles for a long

The next step on the path to diagnosis

sitting and crawling, there is so much

The path to diagnosis

because at age three his speech was

their own pace. From the first smile to happening in the first few years of a child’s life.

Some children walk and talk before

their first birthday while others may take much longer to reach those

milestones in development. This is what makes early intervention so

challenging. When is a child simply

taking longer to develop certain skills and when is it time to take action?

For five year old Harry and his family,

the path to diagnosis and finding the right support was long and bumpy.

time,” his mum Katie says.

“For the first two years of his life, it

However, as Katie explains, there

was crawling at nine months and

sessions were challenging because of

milestones and some even early. He

was little improvement and the

walking at 10 months! However,

Harry’s behaviour.

the milestone he never,

“You don’t

EVER met was sleeping through the night.” “But by age two

and a half we knew something wasn’t

right in his sleep, lack

“We got little out of speech

therapy and the therapist

recommended we do the

get a second

chance at early intervention.”

of speech and increasingly

In their search for answers the family

continued to push doctors for checks and tests to help their young son. “His sleeplessness was initially

thought to be fructose or lactose intolerance, so we went down that path,” Katie goes on.

autism assessment.”

“I can see now that speech

therapy didn’t work because

we clearly had to address the

behaviour issues first.”

Eventually, after several months of waiting for the referral and

appointments, Harry was diagnosed

with autism spectrum disorder (ASD) at three and a half years of age.

And it wasn’t until he was almost four before he would sleep uninterrupted through the night, and only after he

The lengthy tests over

was finally prescribed Melatonin.

challenging for a young

“Diagnosis at the end of the day is a

multiple appointments were

child with food issues and

behavioural issues, Katie

explains, but the results did

show some reaction. “As a result

we removed dairy from his diet and

cut back on high fructose foods which in itself was not easy as Harry’s food

clearly lacking.

seemed Harry met all the necessary

challenging behaviour issues.”

Harry with his mum Katie.

for Harry was speech therapy,

consumption was already limited.”

DPS Guide to Disability Support Western Australia 2019

Finally an answer

positive,” says Katie. “We wouldn’t have

journeyed to where we are today if that diagnosis didn’t happen.”

After the diagnosis of ASD, it was

recommended Harry start Applied Behaviour Analysis (ABA) therapy. ABA therapy uses a play-based

technique of modelling appropriate

Things have settled down a bit now for Harry and his family.

Photos: DPS Publishing

behaviours to teach children new

It’s a bit tricky with a younger sibling

recognised as having positive

with me working part-time, but all the

skills and behaviours and is widely outcomes for those on the autism

spectrum. Over time it can improve social, communication, academic and daily living skills, and reduce difficult behaviour.

Katie explains that through a Verbal Behaviour Milestones Assessment

and Placement Program (VB-MAPP)

assessment, which assesses language, learning and social skills, the gaps in Harry’s abilities were discovered.

“ABA therapy is the only therapy Harry is currently having. It is intensive but

we have had some promising results,” Katie goes on.

“Harry has around six sessions a week with his ABA therapists. They come

to the house and we go to the clinic

once a fortnight to check in with his Therapist Supervisor.

To find the right support for your child Katie suggests you: • Reach out for help • Seek advice

• Push the professionals • Seek the therapy that works for you

• You know your child and what's best for them • Connect with others in the same situation

• Find your village!

when the sessions are at home, and juggling will hopefully be worth it,

when we look back . . . you don’t get a second chance at early intervention!” “Our son loves his therapy and his therapists. It’s all play-based and we are glad we went down

“Reach out for support, Every. Single. Day. if you need to. Ask lots of questions, seek advice, push the professionals,” she says. “Find what therapy works for you and your child, you know your child and what’s best for them. You can tell what is making a difference.”

“Find your

Katie’s advice is to try different things. “What do village to support you have to lose? What “It’s a controversial therapy which has if it makes a difference? you and your been around for many If not, move on and find years and in its old form, family, they are something that you are wasn’t effective by many content with. reports. We, however, work out there!” “Adjust your expectations to a with a wonderful organisation point, I think we all just want our kids to who are known Australia-wide for their be happy don’t we?” high levels of effective intervention Through it all it has been their support for autism.” network that has helped Harry and his Family life family manage on a day-to-day basis. Whilst it has been a rocky road, things “Family support, professional support have settled down a little now for Harry and guidance certainly helps,” and his family. says Katie. “Honestly, it’s all been quite a struggle,” “We are very lucky to have wonderful Katie says. “As any parent with special family who also support us as needs kids knows it puts pressure on parents. I do know we are some of you personally, professionally, on the the lucky ones, I really feel for people family, marriage and relationships. and families that don’t have a lot of “But at least we now know what support.” direction we need to head in to help “Connecting with other families on the our son, although like everything – that same journey also makes you feel less will change over his and our lifetime.” like your life is so very different from Katie is positive about Harry’s future. lots of others,” she adds. “As long as there are supports out there “They say it takes a village to raise a like our therapists, there is certainly child – but in the case of a special needs hope for the future.” child, well it takes villages and villages. But she stresses the importance of Find your village to support you and reaching out, finding support and your family, they are out there!” information, and advocating for your child. the ABA path,” she adds.

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Planning meeting and your first plan If you’re new to the National Disability Insurance Scheme (NDIS), your first plan is your entry point and the start of your relationship with the Scheme. Once you have been accepted into the NDIS,

You may choose to meet at the planner's office

under the Scheme, you and/or your nominee

some cases, for example if you live in a rural or

but before you can begin receiving any services

During a

planning

meeting your planner will

consider your

current formal and informal

supports, living arrangements,

regular activities as well as your

short and longterm goals

will be contacted by a representative from the

National Disability Insurance Agency (NDIA) to have a planning conversation.

location or they can come to your house. In

remote area, the planning meeting may take place over the phone.

Your planning meeting will take place with

an NDIA representative, such as a Local Area Coordinator (LAC) or a NDIA Planner.

Preparing for a planning meeting Every NDIS plan is individualised and there’s no

Have you had any modifications made around

plan possible that suits your needs and goals,

your needs?

one-size-fits-all. To make sure you get the best it’s important to take the time to think about your life in the following areas:

Current supports What formal supports are you currently receiving? Do you receive therapeutic,

behaviour or work supports? If so, how

often? If you need special equipment to go

about your daily life, such as a wheelchair or

communication devices, how often do you use it and will it need updating in the next year?

your home, like ramps or rails and do they suit

Informal supports What informal connections do you have and

who is important in your life at the moment? What informal supports do you currently

receive from your parents, family and friends?

For example, is there anyone from your family helping you with day-to-day tasks, taking you shopping or driving you to appointments?

Current activities What regular activities do you attend during the week and what activities do you do

occasionally? These could include community group activities, sports practice, art classes or volunteering. It’s important to list these no

matter how big or small, or if you do them once a year or once a week. Also, take note of how you get to and from these activities.

Living arrangements Where do you live and who do you live

with? Are you happy with your current living

arrangements, would you like to explore other options or is your situation likely to change in the near future? For instance, you may

be living with elderly parents who are your primary carers.

DPS Guide to Disability Support Western Australia 2019

Together,

you and your planner will Will they need extra assistance themselves

Are the supports you are currently receiving

which means they can no longer care for you?

there barriers that are stopping you from

or need to move into aged care in the future,

Short-term and long-term goals The National Disability Insurance Scheme (NDIS) aims to help you increase your independence

helping you achieve these goals? Or are achieving them?

Writing down this information will help you to be as prepared as possible for your meeting.

turn your goals into a set of actions and

develop steps you need to take to

and achieve what you want in life. Think about

things you would like to achieve in the short-term

achieve them

and maybe a few years from now.

What to bring To ensure the best outcome for you it is

recommended that you bring the following to your planning meeting:

⃝ Someone to support you. You can bring

anyone you’d like, this could be a parent,

⃝ Information you have prepared before your

meeting regarding your short and long-term goals, current supports, relationships, living arrangements and activities.

⃝ Specialist reports and therapy assessments.

guardian, support person from a current

If you have been assessed by a specialist

You don’t have to bring a support person,

include recommendations for certain

you know present, who can provide

include as much detail as possible about

information that is required.

to assist your request for funding. Ideally the

service provider or a disability advocate.

make sure you bring any reports that

however, it can be helpful to have someone

therapies or supports. Make sure the reports

emotional support or fill in any gaps in

why you need these supports or therapies specialist report should include frequency

of the recommended therapy and how the supports will help you work towards the short or long-term goals in your plan.

⃝ Quotes from service providers to support

any aids or equipment you’re requesting in

your plan. These aren’t necessary but could

give your planner an idea about the level of funding you need.

⃝ A list of questions you would like to ask the NDIS representative. If there is anything

about the process you do not understand, this is your opportunity to ask. You can also ask the planner to read back their ⃝ Documentation relating to your life,

supports, health or disability. This could include personal documents about you or your family, letters from your doctor, day program rosters, information from

your workplace about your needs, activity schedules or a behaviour support plan.

understanding of your goals and support needs to make sure you are both on the same page.

We have put together a checklist of useful

information to prepare and collect for your

planning meeting. You’ll find the checklist on pages 57-58.

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During your planning meeting At the start of the planning meeting your

planner will introduce themselves and outline what you will talk about in the meeting.

The planner will ask lots of detailed questions about your current supports, living situation,

activities and relationships, as well as your goals and aspirations. This is why it’s important to

prepare this information before your meeting so you don’t forget anything.

reviewed after 12 months, but in some cases this may be sooner.

Once your planner has all the information

they need, they will write a plan of supports

for you. The plan will then be sent to NDIA for

approval. Your planner should tell you when you can expect to receive your plan and what will happen next.

Based on the information you provide, the

planner will work with you to develop your

Participant Statement. Together you will turn your goals into a set of actions and develop steps you need to take to achieve them.

If you don’t know what goals you have for the future, that’s okay. Your first plan focuses on

what you need right now and gives you some

time to think about your longer term needs and goals, as well as about how the supports you

currently receive are working for you and what else you might need to achieve before your scheduled plan review.

During the meeting you’ll discuss how the

National Disability Insurance Agency (NDIA) will be able to tell if your plan is working and how

to measure your progress. Your planner will go over the different plan management options

with you and ask how you would like to manage your funding.

Finally, you and you planner will agree on

review dates for your plan. Most plans will be

Generally, once approved, you will receive a

paper copy of your plan in the mail, along with a letter with an activation code to link your

myGov account to the NDIS Portal to manage your supports.

Once your first plan is finalised you will be

contacted by an NDIA representative to discuss how to put it into action. This contact should happen within seven days of you receiving your plan.

Keep in mind that whilst the planner will work

Six things to bring to your planning meeting: 1. Someone to support you 2. Information about your life, needs and personal circumstances 3. Your short and long-term goals 4. Specialist reports and therapy assessments 5. Quotes from service providers for aids and equipment 6. Questions to ask your planner 52

DPS Guide to Disability Support Western Australia 2019

with you in putting the best plan forward to

support you in reaching your goals, the decision of what type of supports and how much

funding you will receive in your actual plan lies with the NDIA. The plan you end up with may be slightly different from what was discussed

with your planner during the planning meeting. There are professionals who can help you set up your first NDIS plan, such as plan managers and

support coordinators. You’ll find them listed in the Advisors Directory starting on page 157.

Your first plan Once you receive your plan, it is important to read through it to make sure you understand everything that is included.

Your plan has three main parts: Part one contains some of your personal details, such as your name, NDIS number and other details about you.

Part two outlines your short-term and longterm goals.

Part three provides details about your supports and is broken into three sections describing the different support types:

⃝ Section 1 outlines your ‘informal supports’ that come from your family and friends.

⃝ Section 2 outlines those supports that come

Any existing funding you receive from the State or Territory Government stops on the same day your NDIS plan starts, so it’s important to let

your service providers know when you receive your plan.

If you wish to continue receiving supports from your service provider under the NDIS, they will ask to meet with you to complete a Service

Agreement. Alternatively, if you wish to change

from outside your family and friends, such

or cancel services, then your service provider

part of ‘mainstream’ systems, like a school,

If you are unhappy with the plan that has been

as those found in your community, or are workplace or hospital.

⃝ Section 3 includes reasonable and necessary supports funded by the NDIS, the budget

for NDIS funded supports and how supports will be paid for.

When reviewing your plan consider: •W hat is working and what isn't •S trengths, challenges, interests and opportunities •W hat other supports are available •Y our goals and targets

can help you do this.

presented to you by the NDIA, you can request a review within three months of receiving the plan.

categories

flexibly across all four categories.

For example if you have a total Core budget

of $14,000, you can choose to spread it across different categories and allocate $2,000 for

consumables, $7,000 for daily activities, $1,000 for transport and $4,000 for social activities. Core support funding is flexible but you

may choose to set aside funds for a specific

purpose. For instance, you may choose to self-

manage some of your Core funding to support

additional transport needs and receive this as an automatic payment on an ad-hoc basis.

Turn to page 190 to find providers delivering Core supports near you.

Did you know art classes, sport, camps, library

visits and day trips can be included in your plan to

increase your social and community participation?

What is Capital support? The Capital support budget relates to

investments such as assistive technology

equipment, home or vehicle modifications, or specialist disability accommodation.

The funding for supports will include

assessment, delivery, set-up, adjustment and maintenance costs as needed.

⃝ Assistive technology These are aids or equipment supports that assist you to live independently or help your carer to make it easier to look after you.

It can include items for mobility, personal care,

communication and recreational inclusion, such as wheelchairs, pressure mattresses, standing frames, bathing and toileting equipment, personal readers and vision equipment.

DPS Guide to Disability Support Western Australia 2019

⃝ Vehicle modifications Vehicle modifications include the installation of, or changes to, equipment in a vehicle to

enable you to travel safely as a passenger or to drive. The National Disability Insurance

Scheme (NDIS) will cover modifications that

are considered reasonable and necessary such

as installing hand controls if you can’t use your feet to operate pedals or installation of a hoist

to help you in and out of a car. If you would like additional cosmetic or personalised features

that are not essential, you will be expected to cover the extra expenses yourself.

⃝ Home modifications Modifications to help you live safely and

independently at home. These may include, adding hand rails in your bathroom, adding slip-resistant coating to your floor or installing ramps.

⃝ Specialist Disability Accommodation (SDA) SDA refers to accommodation for eligible

participants who have an extreme functional impairment or very high support needs.

SDA will provide funding towards the cost of the physical environment (a purpose-built

apartment, for example) in which supports can be delivered.

SDA funding does not cover personal support

costs, which are assessed and funded separately in your NDIS plan.

How can I spend my Capital support funding? Any funds for aids and/or equipment you’re

requesting for inclusion in your NDIS plan have to be related to your disability, give you some clear benefit and be considered reasonable and necessary.

Money for this support package will be

allocated for specific items identified in

your plan and have to be used to fund those items. For example, if your plan includes

money under Capital supports to pay for a

wheelchair, you can’t then decide to spend that money on the installation of a grab rail in the bathroom instead.

It is best to bring a quote for each item you’re

There are aids and

equipment supports

that can assist you to live independently or help your carer

to make it easier to

requesting money for to your planning meeting, to make sure you receive funding that meets your needs. You can choose your preferred supplier and there is no need to provide multiple quotes for each item or service you're requesting.

Head to the directory on page 190 to find providers delivering Capital support in your area.

look after you

DisabilitySupportGuide.com.au

What is Capacity building support? This support package enables you to build on

plus specialist supports for more complex and

There are nine Capacity building support

If you ask for ‘Coordination of supports’ during

funding for all nine but only for those that

what level of support is reasonable and

your independence skills.

categories. You will not automatically receive suit your needs and circumstances. The goals outlined in your National Disability Insurance

Scheme (NDIS) plan determine which categories you receive funding for.

high-risk situations.

your planning meeting, the NDIA will determine necessary based on the information gathered during your meeting.

⃝ Improved living arrangements

Help with finding and applying for shared or

independent accommodation and assistance with managing rental agreements and

responsibilities. You may choose to use these

funds to engage a service provider to help you

search for suitable rental properties online and fill out application forms, for example.

⃝ Increased social and community participation

Short-term or ongoing support to strengthen

your ability to manage your life independently and participate in your community. This can

include support to participate in community access programs or group activities. If your

⃝ Coordination of supports Support to connect you with informal,

mainstream and funded supports so you

can get the most out of your NDIS plan and

make sure your supports are being delivered as promised.

There are three different layers of ‘Coordination of supports’:

– Support connection

goals include improving your social skills and

making new friends, you could get funding to attend a community camp or vacation group,

where you can meet new people and build your relationship skills.

⃝ Finding and keeping a job

Support to find and maintain employment at all stages of your life. If you’re approved for funding in this category, you could find

Short-term assistance to strengthen your ability to connect with informal, mainstream and

funded supports and maintain relationships with service providers.

– Support coordination

Ongoing support to strengthen your ability

to connect with supports. Includes resolving

service delivery issues, regular monitoring of supports and crisis resolution.

– Specialist support coordination

A time-limited service that includes all

activities outlined in support coordination,

Under Capacity building supports you could get

funding to help you find a

job or study opportunities, apply for suitable

accommodation or learn

a range of organisational

and self-management skills 66

DPS Guide to Disability Support Western Australia 2019

could engage a service provider who offers

plan management services to help you manage the money in your NDIS plan. They can pay

providers, help develop Service Agreements, develop monthly statements and claim

payments from the NDIA on your behalf.

⃝ Improved learning

Help to research and apply for study or training Photo: Daryl Charles - supplied by Eurella Community Services, NSW

opportunities. If you receive funding in this

category, you could engage a service provider

a service provider who specialises in

to help with your transition from school to

help you update your resumé, apply for jobs

assistance with planning your timetable and

prepare for a job interview or assist with school-

worker come with you to class. Improved

employment for people with disability to

university, for example. This could include

in supported or open employment, help you

budgeting for textbooks, or having a support

to-work transition.

learning funding will only cover support costs,

⃝ Improved relationships

Involves assistance with the development of social skills and behaviour intervention

supports. This could include funding for a

behaviour support plan, that aims to limit the

likelihood of behaviours of concern developing or increasing.

⃝ Improved health and wellbeing

Physical wellbeing activities, such as personal training sessions and nutrition advice to

help you maintain a healthy lifestyle. These

supports can be funded by the NDIS if health,

physical and wellbeing difficulties are directly attributable to your disability. For example, if you’re eligible for this funding you may

choose to find a nutritionist who can create an individualised healthy-eating meal plan.

⃝ Improved daily living

Covers assessment, therapy and/or training by a professional such as an occupational therapist, physiotherapist or registered nurse. Includes early childhood intervention. If you receive

funding for this category you may choose to

spend it on a combination of therapies that can help you work toward your goals. For example 30 hours a year for occupational therapy and

speech therapy assessment and intervention.

⃝ Improved life choices

Can include plan management support,

financial assistance and training to improve

organisational and self-management skills. You

not course or tuition fees that anyone else without a disability would be expected to pay for.

How can I spend my Capacity building funding? You can use your Capacity building funds to purchase any approved individual support within a specific category.

For instance, if you are allocated money under the ‘Improved daily living’ budget, you may initially decide to use 50% of the funding on an occupational therapist, 30% on a

physiotherapist and 20% on a podiatrist. However, down the track you may decide to

assign a larger percentage to podiatry services

or change from occupational therapy to speech therapy. This flexibility allows you to identify

what you believe would be the best Capacity building support to achieve your goal.

To help the National Disability Insurance

Agency (NDIA) decide how much money they will allocate for different categories under the Capacity building package in your plan, keep

in mind that any supports must be ‘reasonable and necessary’.

Any specialist reports you provide at your

planning meeting to show you need certain

therapies or supports should include as much information as possible to support your funding request.

DisabilitySupportGuide.com.au

They should detail the types of services the

So, for example, you may have a total Capacity

of services.

for therapies under ‘Improved daily living’ and

specialist recommends as well as the frequency For instance, if you have a recommendation from a specialist that your child needs

building budget of $5,000 made up of $3,000 $2,000 for ‘Improved living arrangements’ to

help you find suitable rental accommodation.

physiotherapy, make sure their report specifies

You then can’t decide to combine your funds

needs, the duration of each session and what

living’ because that would mean you are not

how many sessions a year they think your child goals these therapies will help achieve.

You won’t be able to move Capacity building

to spend the total $5,000 on ‘Improved daily

working towards meeting your ‘Improved living arrangements’ goals.

funding from one category to another. This is

You can find contact details of providers who

goal in your plan.

Capital and Capacity building tables starting

because each category is aligned with a specific

deliver Capacity building support in the Core, on page 190.

Managing your plan One of the biggest decisions you and your family will need to make is how to manage your National Disability Insurance Scheme (NDIS) budget. The process of budgeting, keeping records

With any plan management option, it’s a good

is called ‘plan management’. How a budget

who will deliver the supports you need,

and paying for supports outlined in your plan is managed determines how your supports

There's no right or

wrong way to manage your NDIS

plan and you can change

to a different option at any time

and services are paid and in some cases what providers you can choose from to deliver the support services you need.

There are a few plan management options and

there is no right or wrong way – you can choose which option best suits your situation. The options include: ⃝ Agency (NDIA) managed ⃝ Plan managed ⃝ Self-managed ⃝ A combination of any of these

idea to develop and maintain a list of providers their contact details and any other relevant

information such as budget reference numbers.

Agency Managed If you choose to have your plan agency

managed, this means that the NDIA handles all payments and administration for you.

Choosing this option means you don’t have

to pay invoices, claim reimbursements, report against your plan or resolve any billing issues, as this is all done by the NDIA. The NDIA will

also keep appropriate records and receipts for

You can change your plan management option

supports provided.

Disability Insurance Agency (NDIA) know.

can only use National Disability Insurance

at any time, but you will need to let the National

If you choose to be agency managed, you Scheme (NDIS) registered providers to deliver your supports.

DPS Guide to Disability Support Western Australia 2019

Pricing for services by a registered provider are

capped by the NDIA which means they can only charge a certain amount for their services.

– Gives you a chance to get used to the

The agency managed option suits those who don’t have the time or ability to deal with

financial or administrative tasks, and are happy to use only NDIS registered providers. The

registered provider you choose claims the funds for their services directly through the NDIS

portal by electronically billing the NDIS for the services delivered.

You can check your participant portal to see

when the funds have been paid and to keep track of the funding you have left.

A registered plan management provider can

help you manage your NDIS funds if you don’t want the NDIA to manage your plan but don’t

feel comfortable taking on the responsibility of self-management.

– Quick and easy – No financial accountability

Is it for me?

Plan Managed

Pros

NDIS system

– No cost to you – No need to keep track of paperwork or open a special bank account

– Using only registered providers means they cannot charge above NDIS price guidelines

Cons

– You can’t buy services from providers not registered with NDIS

– Limited flexibility

A plan manager can manage all your support services, your budget and pay bills on your behalf

Is it for me? If you would like more flexibility and choice

in providers but aren’t confident in handling

budgets, then engaging a plan manager may

suit you. Choosing a plan management provider

A plan manager acts as the middle man – the

means you have the option of using both

who then sorts out the payment of your NDIS

while someone else manages your money

manager will meet with you to understand your

You won’t be able to see balances or remaining

NDIS pays your plan management provider,

NDIS registered and unregistered providers,

bills and handles the paperwork. Your plan

and administration.

plan and identify what services you’d like them to manage.

funds through the NDIS participant portal,

however, you should be able to receive monthly

If you would like to use a plan manager, you

reports from your plan manager. Depending on

Funds will be allocated under ‘Improved life

they may have an app or another platform

eat into any other support funds. If you are

You can choose whichever plan management

must request this at your planning meeting.

which plan management provider you choose,

choices’ to cover this service – this will not

where you can track your spending.

plan managed you can choose both NDIS

registered and unregistered providers to deliver your supports.

provider you like, so it’s important to look

around and find one you are confident with.

DisabilitySupportGuide.com.au

Self-

managing your plan gives you complete

control over your NDIS supports

Pros

– You don’t have to keep track of paperwork or open a special bank account

– Freedom to choose any service provider you like – No personal financial accountability – You have a partner to help you navigate the NDIS

– Advantages of self-management without the

Cons – Another person to meet with regularly – The billing process may take longer – Could take some time to find a plan manager you are 100% happy with

A list of plan managers can be found in the Advisors Directory starting on page 157.

administrative burden

– Certain plan management providers might offer their own technology such as apps

and trackers so you can view your budgets whenever you’d like

Self-Managed

Self-managing your NDIS plan means that you,

a family member or trusted person takes care of the day-to-day organisation of your NDIS funds. The nominated person pays bills out of your

NDIS budget, chooses how much to spend and organises paperwork and administration. The

NDIA will decide whether the nominated person is suitable to self-manage.

This option gives you a lot of flexibility and

control. If you are self-managing, you can choose any provider you like to deliver supports. This

includes both NDIS registered providers and also those who are not registered with the NDIS.

With this flexibility comes a lot of responsibility. Self-management means keeping on top

of your budgets while maintaining records

and receipts for supports provided, claimed and paid.

It is strongly advised that self-managed

participants set up an NDIS-specific bank

account in the participant or plan nominee’s

name. You will be responsible for paying any

bank or transaction fees incurred as part of this bank account, so you will need to select the account that is right for you.

You will be in charge of requesting invoices from service providers and processing

payments through the NDIS participant portal. Self-managed participants can also choose to pay a service provider upfront and have the money deposited into the nominated NDIS bank account. 70

The account holder is exempt from paying income tax on any funds received directly

from the NDIA and held in this bank account.

You need to keep all invoices and receipts for five years.

It is important to keep in mind that the funding amount included in your plan will be based

on NDIA pricing. This means that the money

you receive to pay, for example, for a speech therapy session will be capped according to NDIA pricing.

Some providers that are not registered with

the NDIA may charge more than this amount

per session than if you were to use a registered provider who can only charge NDIS prices.

You can read more about NDIS pricing on page 72.

DPS Guide to Disability Support Western Australia 2019

Is it for me?

Pros

Choosing to self-manage your plan means

– Flexibility

taking on the role of financial manager, support

advocate, administrator and director. If you have the capacity and resources to fill these roles,

and want complete control of your or your loved one’s NDIS plan, then self-management could suit you.

If you would like to self-manage, but feel you are

– Total choice and control – Freedom to choose any provider – Opportunity to develop or refine

financial, organisational and admin skills

– Can apply for assistance through NDIS Capacity building funds

lacking in certain skill areas or would like extra

Cons

from the NDIS for this. If you think about your

– A lot of responsibility

assistance, you may be able to receive support strengths and weaknesses during the pre-

planning process, you can identify areas where you might be able to ask for Capacity building funds to increase your ability to self-manage.

For example, if you are happy to self-manage

– Time consuming – Need to meet with lots of people and providers

– Need to resolve billing issues yourself – Might need to pay for services upfront and

and would like to receive ongoing advice from a

wait for reimbursement

You can choose a combination of plan management options where you are in control of some supports and others are being managed by the NDIA or a registered plan manager

financial professional, then you can ask for this support to be included in your plan.

A combination You may choose to combine different plan

management options if you want the NDIA or a plan manager to manage parts of your budget,

but want to stay in control over certain services. For example, perhaps you don’t want to deal with all the financial or administrative tasks that come with managing your child’s plan

yourself and you have chosen mostly registered providers, so you are happy for the NDIA to

manage most of your child’s funds. However,

the speech therapist your child has been seeing for four years isn’t a registered NDIS provider

and you would like to keep seeing them. You

– You report to the NDIA on the amount spent on the self-managed supports, while they

manage the budgets you’ve allocated to them

Pros – Flexibility – More choice and control – Freedom to choose any provider

Cons – Can be time consuming – Might need to pay costs upfront and wait for reimbursement

can choose to self-manage that component of

– Might need to refine your budgeting,

How does it work?

Whichever option you choose, it's important

your child’s plan.

– Meet with the NDIA and tell them which

services you’d like them to manage and which you’d prefer to manage yourself

– You arrange services, organise invoices and

organisational or administrative skills

to make sure you are comfortable with the

way your plan is managed. There is no right or wrong way and you can choose to change to a different option at any time.

keep appropriate records for the support(s) you’ve chosen to manage

DisabilitySupportGuide.com.au

NDIS pricing The National Disability Insurance Scheme (NDIS) provides funding to participants to purchase a range of reasonable and necessary supports to increase independence as well as social and economic participation. This funding is provided through individual

There are two versions

free to choose who they would like to deliver

for South Australia, Australian Capital Territory,

participant budgets and while participants are services and support to them, the amount the

NDIA pays for these supports is set in the NDIS price guide.

How much do supports cost under the NDIS? The NDIS price guide lists costs for all support areas under the NDIS. These prices, unless stated otherwise, are the maximum NDIS

registered providers can charge for that service. A key element of NDIS is that funded supports

of the price guide; one

Northern Territory and Western Australia, and another one for New South Wales, Victoria,

Queensland and Tasmania, to take into account the different markets and going rates for

services and supports in different parts of the country.

The NDIA will update prices at least once a year, usually by 1 July, taking into account

market trends, changes in costs and wage rates. Changes will be published on their website.

must represent value for money. As the

number of participants and providers changes

Registered vs unregistered providers

each year, competition may change and this

could drive prices up or down. The NDIS price

Service providers are businesses or individuals

guide should ensure that all costs are kept at a

who provide a service that relates to the goals outlined in a NDIS plan. The NDIA asks service

reasonable level.

The price guide breaks down each support item

providers to register with the NDIS, however, not all providers do.

with a description, reference number, whether

To register, providers must meet certain criteria

hourly, daily or weekly.

agreements when providing services.

a quote is required, the price and if it’s charged

and follow specific rules, regulations and

A key element of the NDIS is that funded supports must represent ‘value for money’ For example, for assistance with personal

NDIS registration can be a lengthy and costly

with basic house or garden maintenance,

choose to stay unregistered.

domestic activities such as getting help

the NDIS will pay up to $46.20 per hour. For

support connection, to help you coordinate your supports from a range of sources, or

to engage services to help you find suitable

process, and because of this some businesses Others may choose not to register so they won’t be limited by the NDIS price guide when they charge for their services.

accommodation, NDIS will pay up to $58.92 per hour. 72

DPS Guide to Disability Support Western Australia 2019

Don’t be put off by the term ‘unregistered’

If you are agency managed and can only choose

Unregistered providers can still provide NDIS-

all been through the registration process and

when it comes to choosing supports.

funded supports, and many have the necessary skills and resources to provide high-quality services to people with disability.

registered providers, it’s good to know they’ve

meet NDIA guidelines. However, choosing from a set list of providers can be restrictive.

For example, if you need an occupational

therapist but there are none registered in your

The main differences are: ⃝ Unregistered providers do not need to

follow the price caps outlined in the NDIS

price guide and can charge whatever they like, whereas registered providers cannot charge over the price limit.

⃝ Registered providers claim their invoices

area, you might need to travel a long way to access this support. Or, the local registered

occupational therapist might be at capacity and not currently taking on new clients.

If you are self-managed or plan managed, you

have the freedom of choosing any provider you

directly through the NDIS, while

want. However, you may pay more for supports

invoices to you, or whoever is managing

bound by the NDIS price guide.

unregistered providers will send their

with an unregistered provider as they aren't

your plan, to process through the

Read more about the different management

NDIS portal.

You can choose the type of providers you use,

If you are selfmanaged or plan managed you have the freedom of choosing any provider you want

options on pages 68 - 71.

depending on how you manage your plan.

Service Agreements When you have found a provider to deliver your NDIS supports, you will need to enter into a

written agreement with your provider. This is called a Service Agreement.

Service Agreements should be simple and

set out how and when your supports will be delivered and how much they will cost.

Service Agreements are different from your

NDIS plan. Your plan lists your NDIS supports and the long and short-term goals you have.

A Service Agreement is about delivering these supports to work on achieving those goals.

Your provider may work with you to develop a

care or service plan that is based on your needs and the goals set out in your NDIS plan.

When talking to your provider about your

Service Agreement, you should bring a copy of your NDIS plan and attach it to the document. This will help your provider deliver the right supports in the right way for your personal

circumstances and make sure the services work towards meeting your individual goals.

Things you can put in your Service Agreement include:

⃝ The type of support provided under the Service Agreement

⃝ The cost of those supports ⃝ How, when and where you would like your supports to be provided

⃝ How long you need the supports to be provided

⃝ When and how your Service Agreement will be reviewed

⃝ How any problems or issues that may arise will be dealt with

⃝ Your responsibilities under the Service

Agreement – such as letting your provider know if you can’t make an appointment

⃝ Your provider’s responsibilities under the

Service Agreement – such as working with

you to deliver your supports in the right way ⃝ How you or your provider may change or end the Service Agreement and if there are any charges if you decide to end the agreement.

DisabilitySupportGuide.com.au

FEATURE STORY

Coreen and James’ story – Caring for a loved one with disability When 57-year-old Coreen Michael-Samy collapsed at work four years ago her world changed forever. While working as a Fitness Manager, she had a Grade 5 brain aneurysm and was given only 24 hours to live. Miraculously surviving the experience, Coreen has been left with severe migraines, neurological issues, double vision, problems with balance and coordination and depression. Spending one month in the intensive

care unit before starting a rehabilitation program in hospital, Coreen and her loving husband James and young

daughter moved to Melbourne to find

more support for her acquired brain injury (ABI).

for a two year period Coreen underwent three operations,

“If you can

his family to go down.

look after them

before returning to Perth last year.

at all, do it.”

James says it was initially

challenging to find the right

support for Coreen in Western Australia following their positive experiences

“Working in aged care for the past 6-7 months and

seeing how people react

when their family visits is

so hard.”

“I can’t put her in a home,”

he insists.

“I have no choice ... I gotta look after her.”

interstate, including an in

The support journey begins

and psychologist.

support provider, Auscare through

home occupational therapist Previously working as a

restaurateur, James had to put

his own life on hold to care for

his wife.

Health professionals were suggesting Coreen move into a nursing home. Coreen with her daughter.

local aged care facility himself, James

knew this was not a path he wanted

They would end up staying during which time

But working part-time as a carer in a

DPS Guide to Disability Support Western Australia 2019

Coming across his wife’s chosen

previous employment, James says he feels “pretty lucky”.

“I knew the owners of Auscare as

they used to come to the restaurant I worked at.”

“They are very efficient, reliable and

know I am very particular with timing.”

FEATURE STORY

“We never expected this to happen and if you think it won’t happen to you, think again .”

Coreen enjoys going for walks with Coral.

Organised through Auscare, a

support worker comes to the house six days a week to assist with tasks

like cooking, washing, cleaning and exercising Coreen.

James says this extra help is a true

blessing and takes some pressure off of him.

“It’s hard on me. People think it’s easy, but it’s not easy, it’s a 24/7 job.”

“It’s hard to be the mum and dad,” he adds.

A lifestyle change Once a healthy middle-aged woman,

working within the health and fitness

industry, Coreen’s ABI has changed her

lifestyle and with daily medications, her mental health has also taken a hit.

“Coreen is going through depression,” James explains.

“If anyone comes over she doesn’t want to see any of her friends. She will go and sit in her bedroom.”

“She doesn’t want to go anywhere ... all we do is stay home.”

Coreen is most comfortable with James by her side but enjoys visits from her support worker Coral.

“She gets along well Coral – she’s been coming here for years,” he explains.

Care if you can Despite the challenges associated with being a primary carer, James

encourages people in a similar situation to do whatever they can to ensure their loved one gets the disability support they deserve.

Photos: Supplied

“We never expected this to happen

and if you think it won’t happen to you, think again.”

For James and his family, the National

Disability Insurance Scheme (NDIS) has been an “excellent” experience so far,

with James adding that the Scheme has made a lot of difference to his family. “Having the NDIS is a big thing for us now ... it helps us a lot.”

“The NDIS is the best thing to happen to be honest with you.”

“If we didn’t have that we’d be in deep water.”

“If you can look after them at all, do it.” He stresses the importance of

health and how easily it can be taken for granted.

“Once you don’t have your health, everything changes,” he says.

“You have your family and finances to worry about.”

DisabilitySupportGuide.com.au

Employment and volunteering options A key goal of the National Disability Insurance Scheme (NDIS) is to promote employment of people with disability. Financial independence, improved health and wellbeing, building social networks and finding a sense of purpose are just some of the benefits of having a paid or unpaid job. Building capacity and economic participation

through employing people with disability also

reduces the need for full-time support and day programs, giving family members and carers

more time to participate in the community or work in their own job.

If you have a disability and want to work, there are a few avenues you can take.

Disability Employment Services If you have a permanent disability and would like to work Disability Employment Services

(DES) can help you. DES is not funded under the NDIS but by the Department of Social Services. DES can help you find and maintain work in a mainstream environment, known as open employment.

Disability

Employment Services can

help you find

and maintain work in a

mainstream

environment

There are two separate sub-programs within DES. These are:

1. Employment Support Services for job seekers with permanent disability and an assessed need for regular, ongoing support in the workplace.

2. D isability Management Services for job seekers with disability, injury or health

conditions who are not expected to need

long-term support in the workplace but may need irregular flexible support to keep a job. Services provided through DES include

allied health services to help improve work capacity, assistance with job searching,

resumé preparation and support for education and training.

To find out more call JobAccess on 1800 464 800 or visit jobaccess.gov.au.

Photo: Daryl Charles - supplied by Eurella Community Services, NSW

Australian Disability Enterprises Another option if you are looking for

employment is through Australian Disability Enterprises (ADEs).

ADEs are companies that employ people with

disability in a supported working environment. ADEs typically support people with disability who may struggle to find or keep a job in a mainstream environment.

Supported employment at an ADE is funded by the NDIS under the support category ‘Finding and keeping a job’.

Under the NDIS, ADEs can help you to gain

training and experience to either transition into open employment or continue in supported employment if you prefer.

Over 170 ADEs currently employ more than 20,000 Australians with varying degrees of

disability who are not currently able to work without support.

Supported employment places are no longer

capped under the NDIS, meaning ADEs can offer more opportunities to more people.

DPS Guide to Disability Support Western Australia 2019

Volunteering has been ADEs offer a wide range of roles within a

Any NDIS-registered provider can deliver SLES

⃝ Packaging

with you to identify supports which will help

⃝ Administration

Volunteering

number of industries including:

supports. Your chosen SLES provider will work

⃝ Manufacturing

you achieve your individual employment goals.

⃝ Cleaning

Volunteering is another great way to meet new

⃝ Horticulture

⃝ Logistics and warehousing

⃝ Printing

⃝ Hospitality

ADEs also adjust daily tasks, jobs and workplace settings to suit individual abilities, interests and skills. Many also offer on-the-job training and skills development in areas such as: ⃝ Work health and safety

⃝ Behaviour management

people, learn new skills and become involved with your community in a fun and supportive

way. Volunteering is freely giving your time to help another person, organisation, group or

cause and can also help build your confidence

to find supported employment opportunities

⃝ Environmental conservation organisations

near you.

⃝ Meals on Wheels

⃝ Australian Red Cross To find volunteering opportunities in your

If you’re in your final year of school and would

community, head to Volunteering Australia’s

NDIS funding for School Leaver Employment

If you would like to volunteer in your

confidence to transition from school to work. SLES is not a program, but rather an individualised approach to funding employment supports like:

⃝ Work experience in open or

self-esteem

including:

⃝ Local thrift shops

after finishing Year 12 to help build skills and

improved

and depression.

Visit buyability.org.au online or call 1300 043 517

individualised assistance for up to two years

as well as

esteem, while also reducing stress, loneliness

⃝ Animal welfare organisations like the RSPCA

Supports (SLES). This support option offers

wellbeing

health and wellbeing and improved self-

⃝ Money management

like a job when you leave, you could access

health and

Volunteering has been linked to increased

There are many places you could volunteer,

School Leaver Employment Supports (SLES)

increased

before transitioning into employment.

⃝ Public transport

⃝ Literacy and numeracy

linked to

website volunteeringaustralia.org.

community but feel you need some assistance, like a support worker to go with you, you can

apply for NDIS Core funding under ‘Assistance with social and community participation’. To find providers who offer employment

support turn to the Advisors Directory on page 157.

supported employment

⃝ Travel training

⃝ Job-readiness training such as resumé writing and job searching

⃝ Money handling

⃝ How to communicate with others in the workplace

SLES funding can be added to your NDIS plan during your initial planning conversation, or a scheduled or requested review with your planner or Local Area Coordinator.

DisabilitySupportGuide.com.au

Companion Card If you have a permanent or severe disability and you need help to go to events and venues or access public transport, you may be eligible for a Companion Card. This card will allow you to bring a companion to join you for free and help you with your

mobility, communication, self-care or use of aids or equipment.

The Companion Card is a free, nationally

recognised card that can be used throughout

your life, but must be renewed every so often, depending on which State or Territory you live in.

You must get a new card every five years. Your companion could be a paid or unpaid

carer, a friend, family member or partner and it

doesn’t have to be the same person joining you each time.

To be eligible for a Companion Card you must: ⃝ Be a permanent resident of Australia, living in the State or Territory of issue

⃝ Demonstrate you have a significant, permanent disability

⃝ Demonstrate you would be unable to

participate at most community activities without attendant care support

⃝ Demonstrate that the need for your assistance will be lifelong.

You can get an application form by calling,

emailing, writing or downloading and printing a form from your state’s Companion Card office. Your general practitioner, medical or mobility

specialist can help you fill out your application. You will also need to include two identical, passport-sized and quality photographs in your application.

A Companion

For more information on WA Companion Card

Card allows

call 1800 617 337 or visit

you to bring someone

to events or venues to

help you with

your mobility,

communication, self care or use of aids and

equipment

wacompanioncard.org.au.

Accessible transport Access to transport is critical for people with disability in enabling them to participate in work, study, leisure and social activities. For people with limited audio and visual capabilities, public transport can present some challenges. People with a cognitive disability may

The Centrelink Mobility Allowance is a regular

in perception, comprehension, learning,

you have a disability, illness or injury and work,

also need additional travel supports to aid memory and concentration. There is a range of subsidy, permits and allowances available

to make getting around a bit easier if you have a disability. 78

DPS Guide to Disability Support Western Australia 2019

payment to help with the essential travel costs if study or are looking for work, but unable to use public transport. To be eligible you must meet those requirements and lodge a claim form through Centrelink.

The majority of Western Australia public Find out more about requirements and how

transport is

Services website, humanservices.gov.au.

accessible for

If you are still able to operate a car you may

people with

permit. You may be able to get a permit if your

disability or

movement, your ability to use public transport

mobility issues

to lodge a claim on the Department of Human

be eligible for the use of a disability parking impairment severely restricts your speed of

and you have a permanent physical impairment or a temporary impairment likely to last for longer than six months.

To get a disability parking permit you must fill out an application form, ask a medical

practitioner to complete and sign the relevant sections and submit the form to your local

council. You can find more information on WA disability permits and how to apply at acrod.org.au

Public Transport The WA Public Transport Authority is

committing to ensuring its public transport

services are accessible to the whole community and as such, are constantly upgrading their vehicles to ensure this.

services call 13 62 13, TTY via the National Relay

Service 133 677 or Speak and Listen 1300 555 727. You can also give Transperth a call ahead of time to let them know you need special assistance

at your designated stop on 1800 800 022. This is particularly handy for people with vision impairment or mobility issues.

Transperth also hold communication cards to help you communicate with staff. It has two

sections where you detail which destination you want to stop at and where you need help from

a Transperth driver. Then you can simply board and show the driver your communication card.

The majority of Western Australia’s Transperth

The two Transperth ferries, as well as the

buses, trains, trams and ferries are accessible for

wheelchair accessible.

and Transwa public transport services including people with disability or mobility issues.

The Transperth bus network is fully accessible.

These buses have low floors and ramp systems to allow people with disability to safely enter and exit the vehicle. If you require a ramp or

the bus to be lowered to allow you to get on

or off, simply ask the driver to assist. The ramps support a maximum weight load of 300kg

which takes into account the person’s weight, mobility aid and carer (if they have one).

Due to the motion of the vehicles, passengers

need to ensure their mobility aids are equipped to handle acceleration, deceleration, cornering

and pitching. There are also allocated spaces for wheelchairs and mobility scooters.

It is, however, important to note that not every

bus stop on the network is accessible. For more information on Transperth’s accessible bus

Barrack Street and Mends Street Jetties, are Braille bus and ferry timetables are available on request by contacting the Association for the Blind on 08 9311 8202.

All Transperth train services accommodate wheelchairs and mobility scooters, with

allocated spaces located in the middle of the

train. To board, you must wait at the disability

boarding point indicated by the blue wheelchair symbol. To find out where the accessible

train stops are located transperth.wa.gov.

au/using-transperth/disability-assistance/ train-accessibility

If you live in regional Western Australia,

Transwa’s road coaches have space on board

to accommodate two wheelchairs, including a

wheelchair lift. The coaches also have an audio loop, handrails, high contrasting strips on the steps and raised numbering on seats.

DisabilitySupportGuide.com.au

If your disability causes you substantial difficulty in using public transport, you may be eligible for transport funding under Core supports of your NDIS plan

AvonLink trains (one return service each

weekday between Northam and Midland) and The Prospector (daily return service

between Perth and Kalgoorlie) have wheelchair access through powered ramps), specially-

designed disabled toilets, designated areas

Transport Alternatives If you can’t use public transport there are a

number of other ways to travel around your city and you may be able to receive assistance for these through the NDIS.

for wheelchairs, audio loops in the passenger

Taxis are a private and comfortable transport

throughout the railcars. Accessible stations are

public transport. Drivers can help you enter and

compartments and Braille and tactile signage

method for people who can’t easily access

located on the Kalgoorlie and Bunbury lines.

exit the vehicle if you need assistance. If you

Accessible bus stops have also been introduced to regional towns thanks to the Regional Bus

Stop Accessibility Program. The TransRegional

fleet consists of low floor, accessible buses. For

more information about accessible transport in

regional Western Australia visit transwa.wa.gov.au or pta.wa.gov.au/our-services/transregional

If you have a permanent and severe disability you may apply for a Companion Card which

allows your companion/carer to travel free of charge on all WA train and tram services, all

metropolitan bus services, country trains, coach and town bus services.

are a WA resident and are unable to use public transport because of a severe and permanent disability, you may be eligible to a subsidy of

50% of an accessible taxi fare, up to a maximum subsidy of $25 and only pay the remaining

fare through the Taxi Subsidy Scheme (TSS).

Visit transport.wa.gov.au for more information on the Scheme including what eligibility requirements need to be met.

For people who require a taxi that caters for

mobility difficulties or disabilities, Wheelchair

Accessible Vehicles are purpose-built vehicles complete with hydraulic lifts to secure

passengers with wheelchairs and scooters safely into the taxi. To book and request an accessible vehicle call Swan Taxis Easy Access Perth on

13 13 30 or MaxiTaxi on 0406 553 313. Accessible

Transit Specialists also offer a range of accessible transport services in WA on 08 9256 3411.

Community buses are another great option for people with disability. They are run through

councils and community centres with the help of friendly volunteers. People with disabilities and the elderly are given priority access to

these buses. You may need to call ahead to

get information on the schedule of buses with

wheelchair access. Call your local council to find out if they offer community transport.

Private, local community transport services

are offered by a range of organisations for a

reasonable price. Often these services plan ‘day

trips’ to socialise people of all ages, nationalities and backgrounds with a particular focus on the elderly and people with disabilities, such as the Red Cross and some councils.

DPS Guide to Disability Support Western Australia 2019

Disability advocates Supporting your rights There may be times when you don’t feel listened to or feel like decisions are being made for you without any consideration of your thoughts, feelings or opinion. This is where disability advocates can play a vital role. When a problem arises it can be hard to speak up and take control of how you want to live

your life. This can be particularly difficult if the concerns you have are about care or services

that you are relying on for meeting your most

An advocate can enable and support you by helping you understand your rights, listen to your concerns and discuss your options for raising those concerns

basic needs.

Many people find it difficult to raise a complaint or concern but it is important to address your concerns early and not leave it to escalate.

This is where a disability advocate can play an important role.

Disability advocates can act as a voice for

people with disability by campaigning for social change, equal rights and opportunity. This can include speaking, acting or writing on behalf of the interests of a person or group in order

to protect, promote and defend their welfare or justice.

An advocate can enable and support you by helping you understand your rights, listen to your concerns and discuss your options

There are a number of different types of advocacy, each with a different focus. The six advocacy types are: ⃝ Citizen advocacy – aligns you with

volunteers who become loyal supporters and campaign for your rights.

⃝ Family advocacy – helps family members of people with disability to advocate on behalf of their loved one.

⃝ Individual advocacy – works with

individuals on eliminating discrimination, abuse and neglect.

⃝ Legal advocacy – maintains your rights by addressing the legalities of discrimination, abuse and neglect.

⃝ Systemic advocacy – reduces barriers and discrimination you may face.

⃝ Self advocacy – supports you in advocating for yourself, or as a group.

for raising that concern. They can assist with

The Australian Government’s National

and support when dealing with service

program that ensures people with disability

that may impact on your ability to participate in

their community.

negotiating changes to your plan, give advice

Disability Advocacy Program (NDAP) is a

providers and help you overcome any barriers

enjoy and exercise their human rights within

your community.

The program enables access to local disability

advocacy support and helps smooth out issues

between people with disability and their service providers or the National Disability Insurance Scheme (NDIS).

To find a Government funded disability

advocacy agency near you, search your local area on the Department of Social

Services’ Disability Advocacy Finder, visit disabilityadvocacyfinder.dss.gov.au or email disabilityadvocacy@dss.gov.au

DisabilitySupportGuide.com.au

FEATURE STORY

Nat and Jess’ story A challenge for the whole family Caring for nearly four year old twin boys Cameron and Aydan, who were both diagnosed with varying levels of autism, developmental delay, sensory processing disorders, speech disorders and suspected intellectual disability over the past two years has, at times, been a real juggling act for parents Natalie and Hadi and older siblings Jess and Jordan. But, as 17 year old Jess explains, “our

the hardest part was that it was all

and sleep therapist through their

we support each other to the best of

Period of grief

(NDIS) plan.

struggles, and encourage each other to

“In Cameron’s case I was relieved to

family believes that it is important that our ability, help each other through achieve our goals.”

As a mum, Natalie says the struggle

she shares with her family began with the diagnosis of both twins, which happened at different stages, for

different things, and at varying levels. She says the hardest part of Cameron’s diagnosis was the multiple diagnosis

he received, but says in Aydan’s case,

so unexpected.

have a diagnosis because it meant he would get the help he needed, admittedly I was overwhelmed at the severity of

the diagnosis and concerned about

what the future held for him,” she says.

you are feeling your lowest, remember

that you are making a difference.”

as quite a shock that he also received a diagnosis on the more severe end of the spectrum, even though at the

time of his assessment I was also

confident a diagnosis of autism

spectrum disorder (ASD) would be made.

“With both boys, I feel I went

through a period of grief, most

of that period was mourning for

them and worrying about what

this meant for their future.”

Now, with their diagnosis known,

both boys access support from

a speech therapist, occupational

therapist, physiotherapist, psychologist

DPS Guide to Disability Support Western Australia 2019

each have three hours of access per

“On the days when

diagnosed, I took it quite badly, it came

Natalie says that Cameron and Aydan week to a support worker

“When Aydan was

Twin brothers Cameron and Aydan.

National Disability Insurance Scheme

for assistance with daily

living and community access through the Scheme but “care

support for the boys

is heavily reliant on

myself, their father and

my teenage daughter.” Natalie’s daughter Jess

admits there are challenging times

juggling the role of carer, student and teenager, but says she loves being there for her family.

“My role can be challenging at times, but it makes me feel good,” she says.

New milestones “I do find it hard to keep on top of my school work and to concentrate in

class, and I won’t lie, there are times

where I wish the circumstances were different,” Jess adds.

“I often envy those who can go home after school and take a nap, go out on weekends and have fun, but I

am able to see my brothers achieve

new milestones, knowing that I have

FEATURE STORY

positively contributed to helping them achieve goals.

“I also have a close bond with them

that I feel I may not necessarily have if I wasn’t in this caring role.”

Natalie acknowledges that caring

for the twins is a challenge for the

whole family, but works hard with

them to keep a positive attitude. “It is like anything in life really, things

happen, good and bad, and you adapt,” Natalie explains.

The boys were diagnosed at different stages for different things and at varying levels.

“But, I think it has been incredibly

needs are important, that you are

that as a parent it is important to “be

“On the days when you are feeling your

“Register with the NDIS as soon as

a difference,” she encourages.

Youth Health to be put in contact

hard on my older children. They have not had anywhere near as much of my attention as what I would like

to provide and a reduction on the

activities they would normally have done previously.

“Personally I have struggled with

managing it all and often feel like I am never enough.

“But each day is a new day and I can

generally tell first thing what kind of

day we are going to have and then we go from there.”

Making a difference “If it is a bad day, we modify the

plans for the day accordingly and sometimes this means staying at

home or cancelling a planned activity,” she continues.

“As a family, we listen to each

other, encourage each other, make

allowances when someone is having

a bad day and take turns to give each other breaks where possible.”

important too.”

lowest, remember that you are making “At times it can be frustrating, but

the rewards are lifelong and you will

develop skills along the way that you will be able to use for the rest of your life.

“I urge for all young carers to reach

out to your local

to supports you

may not know exist,

but can also link you

possible, contact your local Child and with an Early Childhood Intervention Consultant, register with the

association in your State or Territory

that supports your child’s disability, register with your State’s or Territory’s Carers

Australia division, and

else understand

join support groups both online and

what you are

not only will this give you access

kind to yourself” during your journey.

“Having someone

carers association,

in person as they

experiencing

are a good source

of information and

can make all the

with other carers who will

difference.”

understand the extra pressures you face.

“Sometimes having someone

else really understand what you

are experiencing can make all the

Photos: Supplied

support separate

to the professionals,”

Natalie says.

“Remember that no one is perfect

and there will be a lot of challenging

days, but there will also be times that

I refer to as ‘Golden Moments’ . . . these are your fuel.

difference and with help, you can

“These are the moments when your

stronger and more resilient and still be

you may never have thought possible,

and aspirations.”

just won gold at the Olympics, because

and will have the ability to become

child reaches a goal or does something

now, Jess, who is now in Year 12, says

capable of achieving your own hopes

and you will cheer as though they have

be very easy when overcome with

Golden moments

Having assisted in supporting her

family in a carer role for a few years she knows all too well that it can

challenges such as theirs, to become

depressed and feel as though there is no hope, but she states that with the right support, “you can feel like your

Natalie shares Jess’ recommendation of seeking support and services suitable for you and your situation and adds

in your eyes they have.

“And remember, the best person to

care for your child is you and that in order to give your child or children

your best, you must also look after your needs too.”

DisabilitySupportGuide.com.au

Carer support Families and carers of people with disability provide everyday help and support that cannot be beaten! Roughly 2.7 million Australians look after someone with disability, mental illness, a medical condition or the elderly. Being a carer can have a huge impact on your

feelings with like-minded people and is

as being isolating at times. There are some great

can learn a lot from other people in similar

life and physical and mental wellbeing – as well support options available to assist you if and when the role of a carer becomes too much.

important in proving you are not alone. You situations, build a support network and make some new friends.

To find a registered counsellor or counselling

groups in your local area, you can use an online directory such as australiacounselling.com.au,

visit the Australian Counselling Association website on theaca.net.au or contact Carers Australia at carersaustralia.com.au.

Carer support groups

Community run carer support groups can offer a safe and understanding environment to talk about your caring role. These groups can be organised around caring for someone with

a particular disability or condition and offer the support and advice of other carers who

are or have experienced situations similar to

yours. There are also support groups available for Indigenous Australians or Culturally and

Counselling services

Professional counselling is held in individual, couple or family sessions. Some counsellors

offer their services over the phone, by email

Linguistically Diverse (CALD) carers.

Carer support groups are completely

confidential and can provide practical and emotional support and also help you to:

or through webcam. It is a great way to talk to

⃝ Discover new information

some strategies to help you cope in a private

⃝ Get involved in leisure activities and

comfortable having a one-on-one session or

Groups are free of charge and meet regularly in

someone about how you are feeling and learn and trusted environment. If you feel more

involving other family members, counselling is a good option for you.

⃝ Attend education or training workshops relaxing outings.

community spaces.

Therapeutic counselling groups are specifically designed to provide carers with emotional support, the opportunity to connect with

other carers and share experiences, as well as practical strategies to help you in your carer

role. These groups meet regularly and promote

an understanding and supportive environment. Attending a counselling or therapy group is a good way to share your experiences and 84

DPS Guide to Disability Support Western Australia 2019

There are a number of

support options available

to assist you if the role of a carer becomes too much

Respite care may be available to you if you need to take a break from your caring role

Respite care Sometimes you need to take a break from your carer role to refresh, attend appointments

or need someone to take over when you are unable to care due to illness or time away.

Commonwealth Respite and Carelink Centres (CRCCs) can help with access to information

and other supports appropriate to your needs, while also providing options for short-term

and emergency respite. Regular respite can

help reduce your need for emergency respite,

and if required, CRCCs can help organise a plan for this.

Information on local carer support, disability and community services from CRCCs are

free and confidential. To find out more call

your nearest CRCCs on 1800 052 222 during

business hours or 1800 059 059 for emergency respite support.

Support lines There are a number of support lines and

websites to assist carers just like you in looking after someone with disability. Many support lines offer free or subsidised counselling. Some helpful support lines include: ⃝ Carer Gateway – 1800 422 737 – a resource to help connect you to local support services and other carers in a similar

situation, and provide advice on a range of topics such as health and wellbeing,

⃝ Carers Australia – 1800 242 636 – runs

support programs including short-term counselling for carers with qualified counsellors

⃝ Relationships Australia – 1300 364 277 – offers a range of services, such as

counselling and mediation, by phone, online and face-to-face

⃝ Lifeline – 13 11 14 – offers 24/7 crisis support and phone counselling

Financial support You may be eligible for income support

through Carer Payment or Carer Allowance

from Centrelink and the Department of Human Services if you and the person you are caring for meets the requirements. Call 13 27 17

Monday to Friday 8am – 5pm or check online at humanservices.gov.au to see if you are eligible for financial support as a carer.

Being a carer of someone with disability can

take its toll on your physical and mental health.

Your role is important but it’s equally important to look after your own health and wellbeing. Try to take some time out for yourself to see a movie, do some exercise or socialise with friends. Remember to keep an open line of

communication between those around you

and speak to a trusted family member or friend if your carer role is starting to impact on your health and wellbeing.

financial and legal considerations

DisabilitySupportGuide.com.au

Diversity and disability Australia is an incredibly diverse country, home to over 24.7 million people of various backgrounds, religions, cultures and sexuality. Over 4.2 million Australians live with disability and face barriers to support services based on their cultural diversity. Cultural and linguistic diversity Culture and language barriers can make it

You can contact NEDA at neda.org.au or by calling 02 6262 6867 or 0407 878 933.

difficult to reach your full potential. People

The Federation of Ethnic Communities’ Councils

may face a lack of information, isolation and

CALD backgrounds all around the country.

with disability from multicultural backgrounds difficulty connecting with support services.

If you are Culturally and Linguistically Diverse (CALD) a number of organisations offer

disability support and advocacy services.

Services range from connecting you to and

offering relevant support, advocating for CALD services and organising suitable bilingual

of Australia (FECCA) represents Australians from FECCA works with CALD people with disability to make sure they have access to facilities

and education opportunities. It also has a

Disability Advisory Committee, where disability advocates across each State and Territory share their knowledge and support. FECCA can be contacted on 02 6282 5755.

carers or interpreters to providing culturally

National Disability Insurance Scheme (NDIS)

organisations make sure you feel included

linguistically diverse background may need the

and linguistically appropriate resources. These within your community and support you to achieve your goals.

The National Ethnic Disability Alliance (NEDA)

advocates for the rights of people with disability

participants who are from a culturally or

help of translators or interpreters to access the

support services highlighted in their NDIS plan. These services are available to participants and

their parents or carers who don’t speak English.

and their families from a CALD and Non-English

Your Local Area Coordinator (LAC) or Support

funded by the Department of Social Services

Translation and Interpreter Services (TIS

speaking background (NESB). The NEDA is

and is also the founding member of Disabled People’s Organisations Australia (DPOA).

Coordinator can help you access National National). They can also help during your

planning meeting, organise language supports, translation and link you to opportunities to learn English.

Western Australia CALD supports The Multicultural Services Centre of Western Australia’s Multicultural Disability Services

Program provides tailored support services to

people with disability, their families and carers. They can be contacted on 08 9328 2699 or at mscwa.com.au.

The Ethnic Disability Advocacy Centre (EDAC) advocates for and safeguards the rights of

ethnic people with disabilities and their families. EDAC can be reached on 08 9388 7455 or at edac.org.au.

DPS Guide to Disability Support Western Australia 2019

Religious and spiritual diversity Religion and spirituality can play a major role in our lives. If you have a disability you may

want to receive support provided by service

organisations and staff who share your beliefs and values. For example, you may require

your meals to be prepared a certain way or

you might celebrate certain religious holidays. If your support worker or provider shares

the same views as you, you will likely build a

QLife is an Australia-wide free telephone

and online chat support service providing

anonymous support and referral for people

wanting to talk about a range of issues such as

their sexuality, identity, gender, bodies, feelings and relationships. QLifeâ&#x20AC;&#x2122;s services are suited to LGBTIQ people, their families and friends and

health professionals. You can contact them on 1800 184 527 or through their online webchat at qlife.org.au

good relationship.

Speak to your Local Area Coordinator (LAC) or plan manager about disability support

providers in your local area who will respect and cater to your religious and spiritual preferences. Your local church or place of worship may also be able to suggest other support services that align with your beliefs.

Gender and sexual diversity Among lesbian, gay and bisexual adults, 30% of men and 36% of women also identify as having a disability. LGBTIQ (Lesbian, Gay, Bisexual,

Transgender, Intersex and Questioning) people with disability are often excluded from both

the LGBTIQ and disability communities. This is

made particularly difficult as society sometimes doesnâ&#x20AC;&#x2122;t portray people with disability as sexual beings who want intimate relationships and

partners. It is important to remember people

with disability are more than capable of having intimate relationships and desires.

Western Australia LGBTIQ supports Freedom Centre supports young people,

families and whole communities to be healthy,

happy and informed about diverse sexuality, sex and gender. Run by trained volunteers and staff who are also young and identify as LGBTIQ+,

The National LGBTI Health Alliance was formed

Freedom Centre hosts safe drop-in spaces

services and research focused on LGBTIQ people

like-minded people and have fun. For more

people and communities. You can contact the

or call 08 9228 0354.

in 2007 to provide health-related programs,

for LGBTIQ people to hang out, meet other

and other sexuality, gender and bodily diverse

information head to freedom.org.au

National LGBTI Health Alliance by calling

Living Proud (formerly Gay & Lesbian

02 8568 1123 or visiting lgbtihealth.org.au

Community Services of WA Inc) has been

providing support, information and resources to the Western Australian LGBTIQ community

You may want to receive support provided by

organisations or staff

who share your beliefs and values

for over 40 years. It is the longest running organisation of its kind in the Southern

Hemisphere. Living Proud provides support

services including a peer counselling phone line, health and wellbeing initiatives and community capacity building.

DisabilitySupportGuide.com.au

There is a range of support

services

helping LGBTIQ

people with disability

to connect and share

experiences

The organisation also offers training for

committee campaigns for gender diverse

contact them on 08 9486 9855 or on their

find community groups and information on at

professionals in LGBTIQ mental health. You can telephone counselling line on 1800 184 527.

For more information visit livingproud.org.au OUTInPerth is a print and online magazine

covering LGBTIQ news and events. You can find information including a whole list of

community support groups in Western Australia on OUTInPerthâ&#x20AC;&#x2122;s website at outinperth.com/ community-groups

Parents, Families and Friends of Lesbians and

Gays (PFLAG Perth) is a volunteer-run, non-profit organisation in Western Australia, providing a support system for families and friends of

rights through community events. You can pridewa.com.au or by calling 08 6269 2220

National LGBTIQ Disability Strategy A National LGBTIQ Disability Strategy is currently being designed to ensure LGBTIQ people and

their communities can access and benefit from the NDIS. The strategy is being developed

through a partnership with the LGBTI Health

Alliance and the National Disability Insurance Agency (NDIA). The Strategy is set to launch in 2019.

Rainbow Tick Accreditation

people who are LGBTIQ along with education and

Finding organisations that understand and

offers peer support through their phone line

be difficult. The Rainbow Tick Accreditation

month in West Perth. For more information visit

organisations in understanding and delivering

advocacy in the community. The organisation

support your gender and sexual diversity can

and support group meetings held every second

Program is a world first system supporting

pflagwa.org.au or call 0404 594 699.

LGBTIQ inclusive services, by providing a national

Pride Western Australia Incorporated (Pride

WA) is the Stateâ&#x20AC;&#x2122;s largest community group,

representing the lesbian, gay, bisexual, trans and intersex community. The volunteer-run

recognition to those that meet the standards. It was developed by Gay and Lesbian Health Victoria (GLHV) in consultation with Quality Innovation Performance (QIP). To obtain a

Rainbow Tick, organisations must demonstrate they focus on workforce development, consumer participation, organisational

capability, disclosure and documentation,

culturally safe and acceptable services and

being welcoming and accessible. You can find Rainbow Tick accredited organisations at

qip.com.au/standards/rainbow-tick-standards

DPS Guide to Disability Support Western Australia 2019

Therapists & Specialists

DisabilitySupportGuide.com.au

88D

Access a network of 250+ qualified therapists experienced in disability. Support where you need it Jindalee

Services are available to people of all ages with disability and developmental delays. • Assessment and diagnosis

Joondalup Ellenbrook

Kingsley

• Occupational therapy

Balga

• Speech pathology

Bayswater Mirrabooka Midland Bassendean Wembley

Walliston Perth East Vic Park Bentley

• Physiotherapy • Psychology • Social work

• Behaviour support • Dietetics and mealtime support • Continence and toilet training • Specialist equipment and home modifications

Maddington Cockburn Armadale Kwinana Mandurah

Plus Margaret River & Karratha.

Call us on 1300 135 373 or visit therapyfocus.org.au Registered NDIS Provider

89D

Connect with us

Living with a disability can be challenging but there are a wide range of therapies and supports available to help make life easier for you. By having access to therapy or specialised support sessions you may be able to maintain or regain independence, manage behaviours or look after your mental wellbeing. For instance, you may need the services of a physiotherapist to help with

movement, a speech therapist to help with communication or swallowing issues or a nutritionist to advise you on your diet. Occupational therapists can give

recommendations for equipment specific to your needs and other specialists can assist with teaching you life skills or help with self expression.

Therapists & Specialists

About Therapists & Specialists

The best therapy or support depends on your disability, what your needs are and what challenges you’re looking to overcome.

Case Study

Tony has never wanted his cerebral

Through teamwork and honest

restrictions on his life.

continue living the independent life

palsy to define him or place

“I want to live independently for as

long as I can,” he says.

communication, Tony is able to he loves.

“Tony is one of the most thoughtful

He says this independence is one of

and driven people that we have ever

in life, which is why he enlisted the

Nicole Massay says.

from disability service provider,

he needs and the goals he wants to

the things that makes him happiest

met,” Therapy Focus Physiotherapist

help of therapists and specialists

“He knows exactly what supports

Therapy Focus.

He describes his interactions as a child

with occupational therapists and

physiotherapists as challenging and

was sceptical of letting the services

back into his life.

But now, Tony isn’t looking back. “Working with Katherine and Nicole,

I’ve really seen how good therapists

can be,” he says.

work on.”

Tony has been working closely

with his therapists for the past six

months to ensure he can live at home for as long as possible and access the community.

He has been prescribed a new wheelchair and footwear that

supports him when standing and transferring from his wheelchair,

“They ask for permission to touch me,

reducing his risk of falling.

a great working relationship.”

practising ways to safely get up from

they have respect for me and we have

A specialised mobile phone,

seating and completing tasks like

showering, dressing and sleeping in

his home are next on the list.

“Tony now has a clear plan enabling

him to achieve his goals and

to maintain his quality of life,”

Nicole says.

“This is a testament to Tony’s

involvement with setting his goals,

challenging himself and working

hard with his therapy team to achieve

great outcomes.”

Case study provided by Therapy Focus

DisabilitySupportGuide.com.au

ADVERTISING FEATURE

How the power of horses changed Cameron’s life With an overwhelming number of mainstream and community participation options available, the power of four-legged friends cannot be underestimated. For one 24-year old the power of horses changed his life. Cameron’s mother Jane tells how

less muscle control than a newborn,

Requiring five people to help assist

has helped her son, who has been a

right eye, global developmental delay

Cameron has come so far within the

therapeutic equine assisted activities client of HorsePower Australia for the last 21 years, reach major milestones and ultimate happiness.

Born in 1995, Cameron was in

perfect health until he developed pneumococcal meningitis at

five and a half months old, a life-

threatening, infectious disease causing inflammation around the brain and spinal cord. Successfully winning

his fight for survival, the disease left

Cameron with extensive brain damage,

no hearing in his right ear, a wandering and epilepsy.

A big fan of cars, HorsePower also

(previously known as Riding for the

experience of speed through their

horse riding with HorsePower Australia Disabled Association of Western

Australia) at two and a half years of age that he began to reach some pretty

impressive developmental milestones.

A different therapeutic activity Stumbling upon a poster at the Perth

Children’s Hospital’s hydrotherapy pool, Jane didn’t understand the benefits

would be a good physical activity to

develop Cameron’s core strength. So, she enrolled him.

Therapeutic equine assisted activities was one of many

therapies Cameron’s family

tried to help Cameron live a

allowed Cameron to enjoy the thrilling Carriage Driving program.

Being unable to participate in team

sports hasn’t stopped Cameron from enjoying HorsePower activities and games alongside his fellow horse

riding friends, providing a sense of

belonging, acceptance, friendship and social inclusion.

Through the Horse Riding program and Carriage Driving program, Cameron

has developed his core muscles, fine and gross motor skills, improved his

independence and enjoyed a safe and accepting environment thanks to the

caring, supportive and understanding HorsePower community.

normal, happy and fulfilling

“Cameron has been fortunate enough

multiple physiotherapy and

which changed his life,” his mother

life. Unable to walk despite

hydrotherapy appointments

each week and other mainstream

and alternative therapies,

Cameron’s family were shocked

when he stood up and walked across

the room at his third birthday party, only six months after he started at HorsePower.

Photo: Supplied

short period of time.

But it was when Cameron started

of horse riding at the time but felt it

Cameron enjoying his visit at HorsePower.

him the first time he sat on a horse,

DPS Guide to Disability Support Western Australia 2019

to experience the power of horses Jane says.

Making friends for life

“Because of HorsePower he has

made friends of all ages and found a

community that accepts him despite his individual needs.”

“Cameron used to get bored during

mainstream therapy sessions because

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it was so routine and repetitive and

then he would become uncooperative or he’d switch off – that has

HorsePower over the 20 years Cameron has attended.

“Over those years I have seen the most

never happened at HorsePower,”

amazing growth in people with mental

she explains.

health issues, educational delays,

Jane says Cameron has made great

relationships with not only the people at HorsePower but also the horses. “His most memorable riding

companion would be Shadow who had a really laid-back attitude to life, just like Cameron.”

“The people at HorsePower are

wonderful. They give up so much of

their time and spend hours not only supporting the rider during their

sessions but also caring for the horses.” Some of the coaches and support

staff are teenagers, which has allowed young adults like Cameron to develop age-appropriate friendships.

physical delays, speech delays with

social and anxiety issues and people with physical diversabilities.

diverse range of abilities.”

Jane says over 21 years Cameron has loved attending sessions at

HorsePower and his laughter can often

be heard echoing across the paddocks. assistance from countless people over the last 21 years can never be repaid

But it’s not only her son

but his hugs and enormous smiles are

Jane has seen benefit from

know how deeply grateful he is for

their help and HorsePower’s incredible programs.”

HorsePower Australia (HorsePower)

is a community based charitable

organisation servicing individuals with

“Cameron has diversabilities across She says HorsePower is the state of Western been fortunate a unique therapeutic Australia. It provides recreational activity. enough to experience equine-assisted “There aren’t too many the power of horses therapeutic, therapies or recreational educational, which changed recreational and activities which can offer so much to people with such a his life.” sporting activities aimed

“The love, care and endless hours of

Helpful horses

Cameron’s way of letting everyone

at enriching the lives of people

in the Western Australian community.

HorsePower delivers adaptive

mounted and unmounted programs,

carriage driving, vaulting and walking

with horses, as well as specialised

therapeutic riding (Hippotherapy), with

the help of over 600 volunteers to over

600 people of all ages.

Sometimes, the best person to help your child learn, grow and flourish… isn’t a person at all. At HorsePower, we harness the power of horses to transform the physical health and emotional wellbeing of people with diversabilities and mental health issues. We provide participants of all ages and abilities access to programs and supports which increase social and community participation. HorsePower Programs: • Horseriding • Carriage Driving • Vaulting

• Hippotherapy • Walking with Horses • Volunteer for Growth

Transforming the lives of people with diversabilities, one hoof-beat at a time. Call us on (08) 9296 4655 Visit www.horsepower.org.au www.facebook.com/HorsePowerAus

DisabilitySupportGuide.com.au

Therapists & Specialists

If you are caring for a loved one with a disability, you or other members of your

family may also be entitled to receive support to help you in your caring role. This may be something general such as learning first aid skills, or it could be more

specialised to the needs of the person with disability; for example, learning sign language or how to manage behaviours associated with autism.

On the following pages we explain what different therapists and specialists do and how they can help you. The Therapists & Specialists Directory starting on page 103 lists providers who deliver services in Western Australia.

Behavioural support Behavioural support, or therapy, is used to treat a range of health conditions and

disabilities. The therapy focuses on changing current, unhealthy or self-destructive behavioural problems or teaching you what is appropriate, socially acceptable

behaviour. To do this, the behavioural therapist will try to understand why you are behaving this way and will develop strategies to support you.

This therapy can be used to treat depression, anxiety, anger issues and panic

disorders. Conditions such as autism, ADD/ADHD and psychosocial disorders like PTSD, bipolar and OCD can also benefit from behavioural therapy. There are four types of behavioural therapy: 1. Cognitive behavioural therapy focuses on how thoughts and beliefs can influence your actions and moods and how to change this.

“I’m passionate about helping people with neurological conditions. That’s why I became an MSWA NDIS expert.” Christine, MSWA NDIS Client Relationship Coordinator As an NDIS expert, Christine gets to know each customer’s individual needs and helps create an NDIS plan that suits them. Call 1300 097 989, or visit mswa.org.au

MSWA0737B

Get your best from the NDIS.

DPS Guide to Disability Support Western Australia 2019

Therapists & Specialists

2. Cognitive behavioural play therapy is commonly used with children to gain insight into what a child is uncomfortable expressing or unable to express.

3. System desensitisation is used to treat phobias where people are taught to replace a fear response with a relaxation response.

4. Aversion therapy is often used to treat substance abuse by teaching

people to associate a stimulus that they find desirable, with an extremely unpleasant stimulus.

Behavioural therapy is considered extremely effective, with about 75% of people undergoing cognitive behavioural therapy experiencing some benefits from the treatment.

Turn to the Therapists & Specialists Directory on page 103 to find providers who offer behavioural support.

Dietitians/Nutritionists Seeking advice from a dietitian or nutritionist can benefit the general health

and nutritional wellbeing of people with disability. A qualified nutritionist can

provide a range of evidence-based nutrition services, including advice on food

and nutrition and how it impacts on health. A dietitian can additionally provide individual and group dietary counselling, medical nutrition therapy and food service management.

A dietitian or nutritionist may provide recommendations to help you maintain

a healthy weight or manage your condition through a healthy diet. If you are a

wheelchair user, a nutrition plan may play an important role in managing your condition, especially if you require a specialised diet.

A dietitian may also work alongside a speech therapist to help you overcome swallowing difficulties or food phobias.

You can find a dietitian or nutritionist near you in the Therapists & Specialists Directory starting on page 103.

Therapy Services and Products for Children Call: 1300 132 785 - info@skillbuilders.com.au

www.skillbuilders.com.au Providing:

Supplying:

• Occupational Therapy, Speech Therapy and Physiotherapy

• Specialised therapy products for Children

• Two locations: – Cockburn Central – CanningVale

• Online and Cockburn Central showroom

• Therapy available: – At either centre – At home – At School – At Day care – Individual therapy and or – Small group programmes

DisabilitySupportGuide.com.au

Therapists & Specialists

Early intervention The social, emotional and physical development of your child will affect how they mature and how their abilities develop in later life. If your child has a

developmental delay or disability, it is important they receive quality support to

improve and develop skills to participate in daily activities and enable them to be the best they can be in adult life.

Under the National Disability Insurance Scheme (NDIS), children under the age

of seven years old can access early childhood intervention supports to maximise their development.

There are also supports available if you are the parent, carer or family member of a child with developmental delay or a disability to help you in your daily life.

You can read more about early intervention under the NDIS on page 45 and

find providers in the Therapists & Specialists Directory starting on page 103.

Professionals Specially trained medical and therapeutic professionals can assist in lots of

different ways to help manage your disability and improve your life. They can

provide services to help you communicate or gain strength to move, they may

help with pain management or overcoming psychological issues associated with your disability.

The techniques they use also vary. Some therapies are physical and can

involve water or use specialist equipment like balance equipment or play

Empowering people to realise their abilities Therapy & Health Shared Living Assistive Technology & Equipment Disability Employment Services

Weâ&#x20AC;&#x2122;re a Registered NDIS Provider

We support individuals and families living with autism, physical disabilities and intellectual disabilities. Support has never been closer 1300 106 106 abilitycentre.com.au

DPS Guide to Disability Support Western Australia 2019

occupational therapy may use games or toys.

A lot of specialists practice from a hospital or clinic, however, some specialists can come to your home to provide their services. Certain therapies may be offered in the community as well. For example, some therapists such as speech and

occupational therapists can visit your child at their school for regular sessions which minimises the impact of missed classes.

Occupational therapists Occupational therapists (OTs) help people of all ages gain or regain their confidence and independence in everyday life.

They can assist you in making everyday activities easier, such as self-care, home

maintenance, driving, shopping, mobility, education, social participation, leisure and play, employment and volunteer activities.

OTs may recommend technological and environmental modifications such as aids and equipment, vehicle modifications and home modifications, as well as make suggestions for respite care.

OTs play an important role in the disability sector, as they often help in injury

rehabilitation, progressive conditions and disabilities that affect a personâ&#x20AC;&#x2122;s role in daily life.

They can help people with brain or spinal injuries relearn activities or determine

new ways of accomplishing them. They can also help children with autism regulate their behaviour, help develop low muscle tone, improve concentration for learning and help children become aware of their bodies and spatial awareness.

To find an occupational therapist near you, look on pages 103-109 of the

Therapists & Specialists

therapy equipment such as swings. Other therapies such as speech therapy or

Therapists & Specialists Directory.

Continued on page 98

DisabilitySupportGuide.com.au

ADVERTISING FEATURE

A multidisciplinary approach to therapy support Damien Tierney has certainly undergone some trying times, including the loss of his father. But with allied health service provider Kern Health and his loving and devoted mother, Fran by his side, the 34-year-old is learning life skills such as emotional regulation and social skills to support his independence and ability to verbalise his feelings. Damien is the third and youngest child

therapy to help improve difficulties due

healthy pregnancies, Fran noticed

His mother Fran says it took some time

and having experienced two previously some differences in Damien at 11

months old. Failing to reach milestones and noticing problems with his motor skills, Fran describes the first five

years of Damien’s life as a “harrowing journey” as he was diagnosed with a non-specific intellectual disability.

Over the years Damien has certainly

had his fair share of complex healthrelated issues. He also underwent a

number of therapies, including speech

to a partial cleft palate in his mouth.

to get Damien the funding he needed. Damien spent his last year of high

Industries while completing

secondary education, he

complicated and couldn’t

what I would’ve

transitioned to full time

done without

supported employment,

but this was cut back to four

them.”

bowel condition.

While Fran says Damien can do most

things for himself, his social, cognitive and risk assessment skills remain quite low.

To help Damien get the support his parents felt he deserved,

they began their own support charity over 15 years ago

deal with him, but straight away Kern Health felt

comfortable they could provide support to

her son.

“I’m not sure what I

would’ve done without them.

They’re a lifesaver,” Fran says. Today Damien accesses an

occupational therapist to help with life skills, a psychologist to help manage

his emotional regulation and he is part of a social skills group run by Kern for young adults with similar disabilities,

which has allowed Damien to verbalise his feelings.

called Grassroots Incorporated.

“It’s been wonderful as he can talk

built up connections with

she says.

Through this venture, they

service providers across

Western Australia and were also

able to recommend providers to

other families in similar situations. However, it was Kern Health who

stepped up to the plate to help support

and didn’t know how to handle his grief.”

“I’m not sure

days following the diagnosis of a

Damien with Kern Health occupational therapist Katie. Photo: Supplied

with that loss. He missed him so much

said his situation was too

a workshop at ParaQuad

his graduation from

“Damien had a very traumatic time

Fran says many support providers

school working part-time in

his studies. Following

Dealing with grief

Damien when his father tragically passed away from an illness.

DPS Guide to Disability Support Western Australia 2019

about stuff he won’t talk to me about,” Kern Health is also helping Damien manage his panic attacks, which started following his father’s

passing, resulting in an average of 25 ambulance trips per year.

When the funding for Damien’s

supports ran out before Christmas

ADVERTISING FEATURE

as the state run Western Australian

National Disability Insurance Scheme (NDIS) transitioned to the national NDIS, causing chaos for Damien

“He’s had to fight to get to where

Fran also stresses the importance of

Looking after yourself

“Ask for support.”

support journey that it’s not an easy

themselves, as well as their child with

multiple opinions and asking plenty

Kern Health has been delivering multi-

he is.”

looking after yourself.

and Fran over a six week period,

Fran warns people starting their

“Parents have to learn to look after

support regardless.

road. She recommends getting

disability.”

Kern Health were there to offer

“Kern Health were fantastic. I could ring them and get advice

“It’s going to

throughout the

Christmas period.” She is now in the

process of ensuring her son’s NDIS funding and

of questions.

“Trust your own instincts.

be a long journey

but we are on the

plan is adequate.

Fran says stepping back and

right track.”

Be strong but at the same

mother and son to take steps forward. “I thought Damien had the best of

everything and didn’t need any help,

but when I stepped back with my input on the side, we made progress.”

“It’s going to be a long journey but we

Western Australia’s largest diversified

allied health service providers. It is the

stuff.”

therapy services to a public hospital

before you apply for

For Fran and her family the

passing of her husband was

“I guess I was one of those pigheaded

behaving and feeling, allowed both

2006 and has grown to become one of

time know your facts

the catalyst in getting more help.

taking a look at how Damien was

are on the right track.”

disciplined allied health services since

mums who would never ask for help. It was only in the last four years that

I realised there is support out there if you know where to go.”

“I recommend a lot of people to Kern Health as they’re so switched on to

really getting in at the deep end and sorting it out.”

only outsourced private provider of in WA and also delivers services to

the aged care and disability sectors. Kern’s team of experienced and supportive health professionals

have a genuine commitment to

expanding the potential of those

they work with. Their team consists of physiotherapists, occupational therapists, speech pathologists

and psychologists, supported by a

dedicated management team, with

20 years proven performance in allied health care.

Expand your potential At home, work or play

Psychology Physiotherapy

Speech Pathology Occupational Therapy

Registered NDIS Provider Delivering services to

Children | Teens | Adults

Call Today 1300 122 155 https://kernhealth.com.au therapy@kernhealth.com.au

Mandurah Clinic

Level 1, 273 Pinjarra Rd

Applecross Clinic 4/6 Riseley St

Mobile Therapy Services

DisabilitySupportGuide.com.au

Continued from page 95

Therapists & Specialists

Paediatricians Paediatricians are doctors who specifically look after the health of children,

including physical, behaviour and mental health issues. They diagnose and treat childhood illness, infections and disease.

Up to the age of five, a paediatrician will see your child to complete physical

examinations, give your child vaccinations, ensure they meet growth, behaviour and skill milestones, provide information, answer your questions and refer to specialists if required.

Paediatricians can closely monitor your child’s development and diagnose

learning difficulties, ADHD, auditory or sensory processing disorders, spina bifida, cerebral palsy, autism and Down syndrome, among a whole host of other health

conditions. As they see only children, they have a lot of experience in recognising and treating childhood health issues.

If your child was born premature or has a health condition that requires close

monitoring, a paediatrician offers specialised care. However, if your child requires the help of an occupational therapist, speech therapist or audiologist, they will organise referrals and oversee treatment with their help.

If you are concerned about your child and you have a trusted paediatrician, they should be your first port-of-call.

A list of paediatricians can be found within the Therapists & Specialists Directory starting on page 103.

Physiotherapists Physiotherapists work closely with their patients to help them feel better across

a number of ailments. They assess, diagnose, treat and prevent a range of health conditions through massage, stretching and exercises.

If your child has a developmental delay, a physiotherapist can help with movement and coordination. They can create treatment programmes to help people with

✓ Individualised ✓ Host Family Services ✓ Dedicated ✓ Therapy Services group program

Directions is a leading provider of high quality services. We understand that every individual is unique, as too are dreams and aspirations! Goal-directed strategies include community participation, skills for employment, improving literacy and more. Our multi-disciplinary therapy team may work in tandem with our support workers to build capacity and ensure continuity. We welcome the opportunity to discuss how we can tailor our services to support your needs.

BUILDING RELATIONSHIPS THAT MAKE THE DIFFERENCE 12 Blackburn Street Maddington WA 6106 98

08 9262 4900

DPS Guide to Disability Support Western Australia 2019

admin@directions.asn.au www.directions.asn.au

Therapists & Specialists

conditions such as muscular dystrophy or a person recovering from stroke,

maintain muscle strength, increase flexibility and prevent stiffening of joints. Physiotherapists can assist with movement, coordination and balance in people

with stroke, multiple sclerosis, Parkinson’s disease, cerebral palsy and spina bifida. They also work in injury prevention, acute care, chronic disease management, occupational health, rehabilitation and maintenance of functional mobility.

Physiotherapists specialising in people with disability are featured in the directory starting on page 103.

Psychologists Psychologists help people learn to cope more effectively with life and mental health issues. Some people see a psychologist to work through long-term

problems, such as depression, anger or anxiety or short-term problems like grief or feeling overwhelmed.

Psychologists can help people cope with stress, overcome addictions and manage chronic illness which may affect their mental or physical health. To help with these

health problems psychologists use evidence-based treatments tailored to best suit the patient’s problem, characteristics and preferences.

Common types of therapy used by psychologists include cognitive, behavioural or a combination of the two, interpersonal, humanistic or psychodynamic. Therapy, coupled with medication can prove more effective for some health conditions.

Psychologists play a pivotal role in treating people with psychosocial disorders, such as depression, bipolar, ADHD, PTSD and anxiety by helping them talk through, unearth and overcome their feelings.

You’ll find psychologists practicing in Western Australia listed on pages 103-109.

Providing a holistic, personal & collaborative approach to care TLC-WA is an allied health practice dedicated to delivering the highest quality, multi-disciplinary therapies in a professional and nurturing environment. We specialise in a range of services including:

Speech Pathology Occupational Therapy Physiotherapy Psychology

www.tlc-wa.com.au

Paediatric Dietician

Registered NDIS Provider

DisabilitySupportGuide.com.au

Therapists & Specialists

Speech therapists Speech therapists work on smoothing out communication and swallowing difficulties in both children and adults.

Speech therapists can assist with speech, language, communication and fluency

problems. They also help with augmentative or alternative communication where people who have trouble speaking learn to communicate in other ways.

Someone diagnosed with sensory processing disorder or auditory processing

disorder may benefit from the support of a speech therapist as they can help with understanding language, reading, writing as well as developing social skills. They can also help children with a developmental delay and learning difficulties in reaching milestones.

Additionally to this, speech therapists can help with communication problems

associated with stroke, brain injuries, intellectual disability, cerebral palsy, hearing impairment and dementia.

People with Down syndrome sometimes find it difficult to speak clearly and may see a speech therapist to work on articulation.

Speech therapists often work alongside other professionals such as occupational therapists, physiotherapists, dietitians, audiologists, psychologists, doctors and teachers.

Turn to page 103 to find speech therapists in your area.

Therapeutic supports Therapeutic supports are products, aids and treatments that can help you gain valuable skills and improve your independence. These supports can assist in

areas such as language and communication, personal care, mobility, movement, interpersonal interactions, behaviour and other skills that support a person’s function, development and wellbeing.

Therapeutic supports are offered by a team of health professionals including

occupational therapists, physiotherapists, speech therapists and psychologists, among others.

• OT for all ages and abilities • 20 years experience • No waiting lists and affordable services • Offers in home, on site and mobile services • Services include: ¤ OT Developmental Assessments ¤ Handwriting Assessments ¤ OT Screenings (early paediatric development) ¤ Functional Assessments ¤ Falls Risk Assessments ¤ Home Safety Assessments ¤ Therapy Planning ¤ Equipment Assessment, Recommendation and Applications

For example, physiotherapists may prescribe serial casting, splinting, stretches

and an exercise program for babies with spina bifida. For someone with sensory sensitivities, an occupational therapist may suggest using a weighted blanket or sensory toys to help stimulate one or more of the five senses.

The therapeutic supports required to help you can vary and may be funded within your National Disability Insurance Scheme (NDIS) plan.

If you need therapeutic supports turn to page 103 to find supports near you.

08 6278 1984

admin@cornwallhouseot.com.au www.cornwallhouseot.com.au 100

DPS Guide to Disability Support Western Australia 2019

Therapists & Specialists

Training/workshops There is a broad range of training and workshop opportunities that are aimed

specifically at the person living with disability or to help parents and carers to gain knowledge, understanding or skills to support them in their caring role.

If you are living with a disability, there are workshops that can teach you daily

skills or life skills to help with confidence and self esteem and see you live a more independent life.

There are workshops to teach you how to handle money and budget, how to use

public transport, how to make friends or you can get training to help you develop specific skills so it may be easier to find a job.

Training opportunities for family or carers can be general like first aid training, or it might be more specific to help you understand your loved ones disability or condition further and help you give the appropriate support.

For instance, if the person you are caring for has a visual impairment, you may

want to learn how to be more aware of their needs and challenges or if your child is on the autism spectrum, a sibling workshop can help support brothers and

sisters and give them an understanding of what life is like for their sibling living with autism.

As well as giving practical advice and making suggestions for your caring role,

training sessions and workshops are also a great opportunity for you to meet other carers where you can discuss and share experiences of your caring role.

At Autism Alliance, we believe in life through learning We offer services from Early Intervention right the way through your life journey • ABA Therapy • Psychology • Occupational Therapy • Speech Pathology • Social Skills Groups • School Holiday Programs • Parent Training and Information Sessions • Play Therapy - Individualised and Groups • Support with Life Transitions

08 9248 7413

www.autismalliance.com.au

Connect with us DisabilitySupportGuide.com.au

101

Western Australian regions To help you find providers that offer services near you, we have sorted the directory tables on the following pages into a number of regions.

Providers that have indicated they look after all of Western Australia or those that did not specify a region with DPS are

listed under â&#x20AC;&#x2DC;Providers servicing all of WAâ&#x20AC;&#x2122;. If a provider services one or multiple regions but not all, they will be listed in each of the applicable regions.

You can use the map below to work out which region covers the area you live in.

102

DPS Guide to Disability Support Western Australia 2019

• •

10001

ü 5 11100 • • • •&• Specialists Therapists 01010 • • • • • • • •ü 01101 Western • • • •Australia • •ü

Provider Name The tables on the next few pages list only ‘verified’ Therapists and Specialists.

Therapists & Specialists regions, they will be listed in each of the applicable regions. They’ll be listed Western Australia under ‘Providers servicing all of WA’ if no region was selected or they service the

Provider Name Location Phone Providers servicing all of WA The lists include both registered and unregistered NDIS providers in alphabetical ABC Supports Capitol 0123 456 789 order, detailing whether they provide Core, Capital or Capacity supports under12the ABusiness Riverside 3456 7890 XYZ they deliver. City Centre 23 4567 8901 NDIS. It also indicates some of the specific services whole State.

• • • • • • • • • • • • • • • • • • •

Services Providers servicing all of WA ABC Supports Capitol 0123 456 789 • • • deliver services in Western Australia but their head office may be based interstate. ABusiness Riverside 12 3456 7890 • • • If a service provider has an advertisement in this Guide,City then number XYZ Centrethe 23 page 4567 8901 • of• • •

• • • • • • • • • Therapists & Specialists• • • • •

• • • • • • • • • DSG • • • • • Web • • •

• •

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• •12 3456 • 7890 • ü• Riverside City Centre 23 4567 8901 •

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vider Name Location Phone oviders servicing all of WA C Supports Capitol 0123 456 789 usiness Riverside 12 3456 7890 City Centre 23 4567 8901

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Providers that are listed without location details have indicated that they will

Therapists & Specialists Western Australia

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Provider such Name as a medical practice. Location Phone services or works from a set location

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Therapists & Specialists Western Australia The tables show if the provider can come to your house or school to deliver

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• • • Services • • • • • • • • • • •

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Location Phone Providers servicing all of WA These providers have confirmed with DPS that the information that is displayed ABC Supports Capitol 0123 456 789 is correct. ABusiness Riverside 12 3456 7890 Providers are listed by service region. See the map on the opposite page for XYZ City Centre 23 4567 8901

Therapists & Specialists Directory listings

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Provider Name Location Phone Providers servicing all of WA ABC Supports Capitol 0123 456 789 ABusiness Riverside 12 3456 7890 XYZ City Centre 23 4567 8901

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Therapists & Specialists Western Australia

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Beh I T Y avio Diet ural Su itia ppo Earl n/Nutri rt y In tion t Occ ervent ist upa ion t Pae ional T diat hera pist Phy rician siot Psyc herapis t hol Spe ogist ech The Therap rape ist Oth utic Su er ppo r ts Sup por t de Sup l por ivered t 0 - 4 delive at hom red e yea in p 5 - 1 rs ract 2 ye ice 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fied Adv Pagertisem e ent

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How to read the Therapists & Specialists Directory

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10001 11100 01010 01101

DisabilitySupportGuide.com.au

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Provider Name Location Phone Providers servicing all of WA Ability Centre Coolbinia 1300 106 106 Acacia Medical 02 6771 4655 Acacia Therapy 0427 820 532 Access Innovation Media 02 8870 7700 Active Rehabilitation Equipment 03 5441 8966 Advanced Bionics Australia 02 8858 1600 Ann Wootton Ellenbrooke 0468 365 749 Aquajoy Bathlift 0404 494 774 At Home Care Subiaco 08 9381 3344 Australian Trauma Centre Kalamunda 08 9293 3794 Avant Innovations 02 8315 2834 Axcess Disability 0488 551 331 BedGuard 1300 880 875 Bloom Hearing Specialists 1800 554 968 Brightsky Australia 1300 886 601 Centre for Positive Behaviour Support 0427 295 558 Stirling 0405 176 931 Chatterbox Speech Pathology CHS Healthcare 1300 789 420 Epilepsy Action Australia 1300 374 537 Fabic 07 5530 5099 Freedom Motors Australia 02 9673 4033 HCA Home 1300 422 634 Humanware Australia NSW 02 9686 2600 Hypno-Link 08 7122 3232 Inside Out Occupational Therapy Group Mannin 0423 673 909 Intelife Group Balcatta 08 6169 1100 Kiddies Eye Care 03 9448 8933 Kids Are Kids! Therapy & Education Centre Bateman 08 9313 6566 LifeWorks Occupational Therapy Subiaco 0403 803 434 Lighthouse Health Group WA South Perth 08 9362 5483 Link Assistive 08 8330 4102 Lively Eaters Feeding Services 08 7226 6395 Mable 1300 736 573 Macrae Project Services 0413 954 530 Mark Barber 0481 571 751 Me Well 1800 258 258 Motor Neurone Disease Association WA Nedlands 08 6457 7355 Multicare Trigg 0469 584 804 National Auslan Interpreter Booking & Payment Service 1800 246 945 New Hope Therapy Counselling & Mediation Baldivis 0407 900 973 OAPL Myaree 1300 866 275 One Central Health Tuart Hill 08 9344 1318 Online PT 0411 792 505

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Therapists & Specialists Western Australia

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC B eh I T Y avio Diet ural Su itia ppo Earl n/Nutri rt y In tion Occ tervent ist upa ion t Pae ional T diat hera pist Phy rician siot h Psyc erapis t hol Spe ogist ech The Therap rape ist Oth utic Su er ppo rts Sup por t Sup delive por t de red at h 0-4 li o yea vered in me prac 5 - 1 rs tice 2 ye 13 - ars 17 18 - years 64 65+ years yea Veri rs fied Adv Pagertisem e ent

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Visit DisabilitySupportGuide.com.au for a complete overview of providers and services registered within the State or Territory. For the most up-to-date information about providers and services listed in this Guide visit the website and enter the DSG Web ID numbers in the search field.

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DPS Guide to Disability Support Western Australia 2019

Therapists & Specialists Western Australia

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC B eh I T Y avio Diet ural Su itia ppo Earl n/Nutri rt y In tion Occ tervent ist upa ion t Pae ional T diat hera pist Phy rician siot h e Psyc rapis t hol Spe ogist ech The Therap rape ist Oth utic Su er ppo rts Sup por t Sup delive por t de red at h 0-4 li o yea vered in me prac 5 - 1 rs tice 2 ye 13 - ars 17 18 - years 64 65+ years yea Veri rs fied Adv Pagertisem e ent

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Provider Name Location Phone Providers servicing all of WA (continued) OPC Health 03 9681 9666 • Orthotic Technical Services 03 9776 9233 • Oz Trampoline Sales 1300 393 004 • Paediatric Feeding International Munster 0402 739 252 • Perth Surgical Shoemakers & Wembley Shoes Wembley 08 9387 5507 • Plan and Grow Malaga 0402 287 700 • • Principality Healthcare 1300 696 220 • • Programmed Health Professionals 08 8215 8700 • • Prompt Education 0415 945 422 • • Quantum Reading Learning Vision 1300 883 853 • • Queensland Braille Writing Association 07 3848 5257 • • Reach & Match • Reporters Ink 07 3852 2276 • • Safety and Mobility 02 9983 9520 • See-n-Speak 02 9899 9293 • • Sensory Connections Occupational Therapy Shenton Park 08 9382 8538 • Sensory Tools Australia 02 4578 6123 • • Siblings Australia 0408 720 558 • Simavita (Aust) 02 8405 6300 • • Simon MacLachlan Darlington 0488 076 384 • Skillbuilders Therapy Services and Products for Children Cockburn Central 08 9417 4903 • • Sonic Learning North Perth 1300 135 334 • Special Needs Solutions 07 5597 4321 • • Spinal Cord Injuries Australia 1800 819 775 • St Jude’s Disability Services Kewdale 08 9279 4343 • • Sue Cameron 0427 465 820 • Technical Solutions Australia 03 9737 9000 • • Technology Assisting Disability WA Bassendean 08 9379 7400 • • Teem Treasure Morley 0418 867 728 • • The Centre for Applied Behaviour Analysis Cannington 1800 800 560 • The Centre for Applied Behaviour Analysis Cannington 1800 800 560 • The Deaf Society 02 8833 3600 • • The INS Group 02 4254 6226 • Therapeutic Pillow International 03 8585 6685 • • Therapy Connect 0438 816 747 • Therapy Focus Bentley 1300 135 373 • Theresa Hewlett High Wycombe 08 9454 7440 • Total Ability 1300 858 410 • Translationz 03 9034 5299 • Wesley Mission NT 1800 246 945 • • Wesley Mission Queensland 1800 448 448 • • West Coast Audiology Wembley Downs 08 9245 5455 • Wild West Wheelchairs Aveley 0412 456 882 •

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Therapists & Specialists Western Australia

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC B eh I T Y avio Diet ural Su itia ppo Earl n/Nutri rt y In tion Occ tervent ist upa ion t Pae ional T diat hera pist Phy rician siot h Psyc erapis t hol Spe ogist ech The Therap rape ist Oth utic Su er ppo rts Sup por t Sup delive por t de red at h 0-4 li o yea vered in me prac 5 - 1 rs tice 2 ye 13 - ars 17 18 - years 64 65+ years yea Veri rs fied Adv Pagertisem e ent

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Provider Name Location Phone Providers servicing all of WA (continued) Windsor Walk-in Baths 1800 983 996 • Wonsie 0409 309 129 • • Providers servicing Coral Coast region Connect Hearing 1800 693 277 • • Cornwall House Occupational Therapy Services Bassendean 08 6278 1984 • CT Healthcare 1800 601 121 • KZ Speech Salter Point 08 9450 6939 • Providers servicing North West region Far North Community Services Broome 08 9193 5207 • • Key Assets WA Stirling 08 9207 5900 • •

DSG Web ID

Life Without Barriers WA

Warwick 08 9208 3443

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Up to the Sky Occupational Therapy Paraburdoo 0400 927 074 Providers servicing Outback region Accessability WA Narrogin 08 9881 4557 • Cam Can Como 08 9316 1624 • Connect Hearing 1800 693 277 • CT Healthcare 1800 601 121 • Hayley Willis (Bright Minds Kalgoorlie 0413 102 755 • Occupational Therapy) HorsePower Australia Brigadoon 08 9296 4655 • KZ Speech Salter Point 08 9450 6939 • Life Without Barriers WA

Warwick 08 9208 3443

Providers servicing Perth region 4 Life Physiotherapy Mandurah 08 9583 5200 ABC Speech Pathology Brabham 0433 100 561 Access Plus WA Wembley 08 9441 2677 Accessability WA Narrogin 08 9881 4557 Aevum Health & Physiotherapy 02 8544 3231 AIM Occupational Therapy for Children Wembley 0403 843 587 Alpha Carers Australia West Perth 08 6161 8225 Anita Narayan 0414 014 685 Archibald Health Centre Willagee 08 6114 8739 At the Corner 1300 510 520 Attune Hearing 07 3837 0400 Auscare Community East Victoria Park 08 6364 3917 Australian Tomatis Method 1800 677 010 Autism Alliance Malaga 08 9248 7413 Autism and Educational Services WA Wanneroo 08 9240 5800 Behaviour-Analytic Special -Education Services (BASES) Canning Vale 0498 991 281 Behavioural Solutions Beeliar 0406 659 126 Belinda Williams Waikiki 0425 325 850 Blue Goose Occupational Therapy Kalamunda 0466 619 557

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IFC Inside Front Cover IBC Inside Back Cover Visit DisabilitySupportGuide.com.au for a complete overview of providers and services registered within the State or Territory. For the most up-to-date information about providers and services listed in this Guide visit the website and enter the DSG Web ID numbers in the search field.

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DPS Guide to Disability Support Western Australia 2019

Therapists & Specialists Western Australia

Age Groups

Services

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Provider Name Location Phone Providers servicing Perth region (continued) Brad Hutchinson Hearing North Perth 08 9228 9928 • • Brighter Healthcare High Wycombe 08 6162 0792 • • • • Brightwater Care Group Osborne Park 1300 223 968 • • • • Cam Can Como 08 9316 1624 • • • • Child Wellbeing Centre Midland 08 9274 7062 • • • Chorus Subiaco 1800 264 268 • • • • Chung Wah Community & Aged Care NDIS Services Northbridge 08 9328 3988 CliniKids Subiaco 08 6319 1133 • • Coastal Occupational Therapy Shoalwater 0417 080 289 • • • • Como Solution • Focused Counselling Services Como 0400 041 806 • Connect Hearing 1800 693 277 • • • Cornwall House • • Occupational Therapy Services Bassendean 08 6278 1984 • Counselling Services Australia Duncraig 08 9448 3210 • • CT Healthcare 1800 601 121 • • Directions Disability Maddington 08 9262 4900 • • • • Support Services Down Syndrome WA South Perth 08 9368 4002 • • • • Embrace Therapy Beckenham 0411 087 380 • • Exofit Training Systems Hillarys 0416 011 166 • • Family Support WA Wanneroo 08 9405 1885 • • • • Fully Feet Podiatry Coolbellup 08 9337 3731 • • Good Samaritan Industries Canning Vale 08 9463 0562 • • • Grow Play Learn Physio Secret Harbour 0401 335 284 • • • Hayley Willis (Bright Minds • Kalgoorlie 0413 102 755 • Occupational Therapy) HCA Home 1300 422 634 • • Health In Motion Rehabilitation Greenmount 0402 836 749 • • Healthy Strides Foundation Carlisle 08 6109 2938 • • HorsePower Australia Brigadoon 08 9296 4655 • • • Independent Living Centre WA Nedlands 08 9381 0600 • • • • ISADD North Perth 08 9227 6888 • • Janine Spiby Ocean Reef 0409 115 501 • • Jennifer Holl Lesmurdie 0404 969 780 • • • Julie Bolton, Physiotherapist Trigg 08 9447 0890 • • Kern Health Mandurah 1300 122 155 • • • • Key Assets The Children's Services Stirling 08 9207 5900 • • • Key Assets WA Stirling 08 9207 5900 • • Kids in Motion • Physiotherapy Mount Hawthorn 0484 708 941 • KZ Speech Salter Point 08 9450 6939 • • • Life Without Barriers WA

Warwick 08 9208 3443

Lighthouse Health Group 02 9439 3480 Loveridge Occupational Therapy Services Kalamunda 0419 629 329 Mental Health and Wellbeing Armadale 0433 644 294

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Therapists & Specialists Western Australia

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC B eh I T Y avio Diet ural Su itia ppo Earl n/Nutri rt y In tion Occ tervent ist upa ion t Pae ional T diat hera pist Phy rician siot h Psyc erapis t hol Spe ogist ech The Therap rape ist Oth utic Su er ppo rts Sup por t Sup delive por t de red at h 0-4 li o yea vered in me prac 5 - 1 rs tice 2 ye 13 - ars 17 18 - years 64 65+ years yea Veri rs fied Adv Pagertisem e ent

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Provider Name Location Phone Providers servicing Perth region (continued) Midline Physiotherapy Nollamara 0423 107 209 • • Milan Therapeutic Services Mundaring 0488 186 603 • • Mind Australia 1300 286 463 • MSWA Wilson 1300 097 989 • • • • My Supports Midland 08 9274 7575 • • • • Neurolink Physiotherapy Duncraig 08 9448 8239 • • • New Dawn Healthcare Services Alkimos 08 9590 0452 • • • Next Challenge Osborne Park 08 9201 0707 • • ORS Group 1800 000 677 • • Orthotic • • Computer Technology WA West Leederville 08 9382 4845 • Paediatric Nursing Services Yokine 0451 808 158 • • • • Pam Gabriels Audiology & • Tinnitus Management Nedlands 08 9389 1790 • Parkerville Children and Youth Care Parkerville 08 9290 1200 • • • • Peach Speech Pathology Coolbellup 08 9331 5436 • • Peel Physiotherapy Centre Mandurah 08 9535 5200 • • • • Perth Psychological Services Mt Hawthorn 08 9443 3709 • • Perth Voices Clinic Murdoch 0477 453 264 • • Perth Wide Home Care Queens Park 0413 848 701 • • • • Procare Podiatric • • Medicine and Surgery Bayswater 08 9200 5825 • Re Mind Me Northam 08 9621 2670 • • Rebecca Parker Physiotherapy Como 0409 716 763 • • Regen Exercise Physiology Harrisdale 0411 569 006 • • Revolv Health Bull Creek 08 9313 5125 • • Richmond Wellbeing Cannington 08 9350 8800 • • • Rockingham Autism Services Rockingham 0478 640 655 • • Scott Street Physiotherapy Helena Valley 08 9255 2287 • • Second Skin Osborne Park 08 9201 9455 • • • • Shire of Manjimup Manjimup 08 9771 6900 • • • • South Lake Podiatry South Lake 08 9417 9727 • • • Southern Cross Care WA Rivervale 1300 669 189 • • • • Speaking & Eating with Sarah Innaloo 0403 855 190 • • Step Ahead OT Dianella 0410 651 755 • • Stephen Nimmo • Physiotherapy Services Sawyers Vallley 0417 589 421 • Stirling Speech Pathology Morley 08 9275 7118 • • • Straight Talk Speech Pathology Gosnells 08 9490 4340 • • Tammy Donnelly Waikiki 0407 389 779 • • • Tanja De Langen Physiotherapist Maylands 0416 281 529 • • Tcorp Como 0437 501 108 • • Telethon Speech & Hearing Wembley 08 9387 9888 • • • The Charles Street Clinic North Perth 08 9443 5630 • • • • The Health & Fitness Centre Wangara 08 9409 3033 • • The Hub: Integrated Child • Development Services Mandurah 08 9557 5942 • The Perth Brain Centre Attadale 08 6500 3277 • •

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DPS Guide to Disability Support Western Australia 2019

Therapists & Specialists Western Australia

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Services

R eg

Provider Name Location Phone Providers servicing Perth region (continued) The Therapy Space WA Nedlands 08 9272 1424 • • • TLC-WA Therapy Joondalup 08 9301 1154 • • Unparalleled Solutions Wanneroo 0420 667 476 • • • • Vibrant Life Psychology West Perth 0498 116 684 • • Vicky Tan Midland 08 9274 6852 • • Vision Australia - Blind and Low Vision Services WA West Leederville 08 6246 4505 • • • • Vision Counselling and Psychology Midland 1300 184 746 • • • • Voyage Physio Cloverdale 0498 615 789 • • WA Health Group Canning Vale 08 6162 2616 • • Waves Hearing Solutions Willetton 08 6161 3937 • • Wize Therapy Booragoon 08 9317 7932 • • • • Yellow Door Therapy Services Yokine 0422 918 326 • • • Your Home Physio Bayswater 0458 749 746 • • Providers servicing South West region Accessability WA Narrogin 08 9881 4557 • • • • Bayside Family Therapy • and Counselling Service South Bunbury 0427 383 292 • • Cam Can Como 08 9316 1624 • • • • Child Matters Busselton 08 9751 2305 • • Chorus Subiaco 1800 264 268 • • • • Connect Hearing 1800 693 277 • • • CT Healthcare 1800 601 121 • • HCA Home 1300 422 634 • • HorsePower Australia Brigadoon 08 9296 4655 • • • Include Me In Busselton 0408 622 352 • • Independent Living Centre WA Nedlands 08 9381 0600 • • • • Key Assets The Children's Services Stirling 08 9207 5900 • • • Key Assets WA Stirling 08 9207 5900 • • KZ Speech Salter Point 08 9450 6939 • • • Lamp Busselton 08 9754 1834 • • • • Life Without Barriers WA

Warwick 08 9208 3443

Maximum Results Bunbury 08 9792 4179 Exercise Physiology Morrissey Homestead Glen Iris 08 9725 4699 MSWA Wilson 1300 097 989 Neurolink Physiotherapy Duncraig 08 9448 8239 Parkerville Children and Youth Care Parkerville 08 9290 1200 Potential Therapy Services for Children Busselton 08 9754 3061 Shire of Manjimup Manjimup 08 9771 6900 South West Allied Therapies Eaton 0406 447 373 Stepping Stones Therapy Services Bunbury 08 9791 7898 Unparalleled Solutions Wanneroo 0420 667 476 Vision Australia - Blind and Low Vision Services WA West Leederville 08 6246 4505

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DisabilitySupportGuide.com.au

109

YOUR ULTIMATE GUIDE FOR DISABILITY SUPPORT

KNOW SOMEONE LIVING WITH DISABILIT Y?

Disability Support Guide gives you all the information you need to make informed decisions and connect with the best support for you.

Disability Support Guide

7000+

PROVIDERS LISTED

DisabilitySupportGuide.com.au 110

DPS Guide to Disability Support Western Australia 2019

/ TalkingDisability @TalkDisability_

In Home & Community Support

DisabilitySupportGuide.com.au

111

“Since having a stroke, my MSWA support worker has been a big part of my healing and acceptance process – they’ve helped me in so many ways.” Lisa suffered a stroke in 2012

MSWA helped Lisa with a

personalised NDIS plan so she could adapt to a new lifestyle to suit her needs; including modifications to her car,

accessing weekly physiotherapy and occupational therapy, and

getting back on her bike again. Call 1300 097 989, or visit mswa.org.au

MSWA0737A

Get your best from the NDIS.

112

Support is available to help you live your life as independently as possible by making sure that your living arrangements and the help you get at home meets your needs. These supports may include helping you find affordable, appropriate and secure housing, or assist you with transport and day-to-day activities. It will also ensure you can stay connected and part of your local community.

Depending on your needs, you may be able to get assistance with personal care

or have someone come to your house and help you with cooking or cleaning. Or,

rather than have someone do the tasks for you, you may be able to learn new skills through supports that are available so you can do these jobs yourself and keep your independence as well.

If you are being cared for by a family member or a carer, another form of support

In Home & Community

About In Home & Community Support

you may be able to access is respite. This offers you and the person helping to care Continued on page 116

Case Study

Life presents many challenges for

people living with disability, but

Western Australian brothers Scott

and Matt Cain are proof that with

resilience, determination and the right support, achieving your

dreams can be possible.

Having never lived by themselves

before, the twins chose Anglicare

WA’s Bridges Disability Service to help

them learn the skills they needed to

live independently. Preparing meals,

budgeting, shopping and cleaning

were some of the many things they

needed to learn.

Scott and Matt were encouraged by

the Bridges team to talk about and

explore their goals and dreams.

They had always wanted to own a

home, find a job they loved and play

sports and Matt’s big dream was to

go on a holiday.

Lots of work went into developing Scott and Matt’s care plan to ensure the reasonable and necessary supports were provided to them. Every morning at 5:30am their support worker helps Scott and Matt get ready for work and prepare their food. In the evening, she is there again to help them cook dinner. Their support worker also taught the twins how to budget; an entirely new skill as their mother had always taken care of it for them. Nevertheless, with hard work and persistence, Scott and Matt picked up these skills in no time. With the support of Anglicare WA’s Bridges service, Scott and Matt are happy and thriving. Both men have a job at their local Woolworths that they enjoy and have saved enough money

to buy their own home.

They are loved by their community and in 2018, received the Collie

Community Smiles Award for their

bubbly, friendly personalities.

Matt was also awarded the 2018

WA Disabled Sports Association’s

Sports Star of the Year for golf, and

has recently booked a holiday to

New Zealand.

Case study provided by Anglicare WA

DisabilitySupportGuide.com.au

113

ADVERTISING FEATURE

A new beginning for Michael Moving out into your own place is a big step and for 27-year-old Michael it symbolised the beginning of his journey into the world as a young man living with an intellectual disability. Described by his grandmother

Michael had already been engaging

“This change for Michael was also a

engaging” Michael began splitting his

Crosslinks for a number of years, where

embrace,” Margaret says.

Margaret as “warm, caring and

time living between her and his Dad and brother for four years, after he

sadly lost his mother, Alison to illness when he was 23 years old.

It was through this tragedy that his

family realised Michael may need to

explore other living options in order for him to build his independence, make new social connections and get the most out of life.

“This [the death of his mother] created a turning point in his life and those around him,” Margaret says.

“With me not getting any younger and his Dad and three brothers all working full-time, things had to change.”

with disability service provider,

he began building his independence and life skills in school through

Crosslinks Community Inclusion Program four days a week.

The program helped him improve his verbal communication, gain confidence while making new friends,

learn how to travel safely on public transport and

also participate in a fitness

It was Crosslinks who suggested

a transition for Michael out of the family home and into supported

Over a twelve month period, Michael moved, at his own pace, into a

Castlefern home that he now shares with four other young men of similar age.

“It took some time for myself and Michael’s Dad to look at this option and consider it

from Michael’s perspective,”

Margaret says.

“The idea that most young

people eventually move out of

the family home and share with

others, [is] a sort of rite of passage.” But, this exciting time was also met

114

DPS Guide to Disability Support Western Australia 2019

A change for the family Michael’s path to independence

was supported by Crosslinks, who made appointments

good for him.”

The big move

Photo: Supplied

when decisions had to be made.”

for him when needed and

has been so

independent living.

Michael in his new home.

“I was suddenly not his go-to person

“The move

program at the local gym.

with a range of emotions.

change that I myself had to learn to

sent reports and mail to his

new home.

Margaret says it was a

change for the whole family, but

a positive one, as they were kept in the loop about everything happening in Michael’s new environment.

She has also noticed Michael’s

improvements in his speech and interactions since moving into the home.

“The move has been so good for him.” He also attends the Crosslinks Recreate and Participate community-based

social club which is one of the activities Margaret says her grandson looks forward to most.

“Michael loves meeting up with his

friends every fortnight and going out for dinner or to the pub to listen to a band.”

Enjoying the company around him,

Margaret says Michael is the kind of

person who loves having activity and people around him, something she

believes she couldn’t offer enough of.

ADVERTISING FEATURE

“His favourite thing about living in the

member the perfect accommodation

For people in similar situations,

friends,” she says.

to Crosslinks.

and the potential transition was met

group home is spending time with his

has been a blessing, thanks

“He just gives me a hug, waves

“I have nothing but the utmost praise

off to see his housemates again.”

blessing that Crosslinks stepped up

goodbye and is happy to be heading

The best of both worlds

Michael still stays with his grandmother and Dad and brothers every second weekend, where he likes nothing more than to have a “BBQ out the back” or head off in the boat to catch some crayfish or fish.

“The most important thing to us is that

Michael appears to

be happy and living a fulfilling life.”

and appreciation and consider it a

she adds.

She says the staff have all been so supportive.

conversations with others.”

Margaret says their experience with finding their much-loved family

right thing for Michael.

for Michael.

and initiates

his Dad and brothers and with me.”

family eventually discovered it was the “Talk to your service provider and

Supported Independent Living Option

more confident

being regularly able to spend time with

with moments of hesitation but the

with the suggestion of a transition to a

“He is now

“He has the best of both worlds in

Margaret says it was daunting at first

“We trust them completely.” Michael’s Crosslinks support workers

Deb and Matt say

they have noticed

improvements in Michael’s

personal development.

“He is now more confident and

initiates conversations with others,” Deb says.

“Michael has grown and come out of his shell since moving into his own home,” Matt says.

start a transition plan that might suit,” “It might take a year or two so everyone can get used to changes.”

“Remember it’s all about choice.”

Crosslinks Incorporated has been

providing support and services to

people with disability and their

families since 1996. As a registered

NDIS provider, Crosslinks offer a range

of support services including support

coordination, social skills, building

skills and capacity, community access,

recreation and supported independent

living options. You can call them to

discuss how they can help you on

08 9374 1600 or visit crosslinksinc.org.au.

DisabilitySupportGuide.com.au

115

In Home & Community Support

Continued from page 113

for you some time away from your home, gives you a break from each other, or it can be an option if your carer needs to go away on a holiday.

Many sport and recreational programs are targeted specifically at people living

with disability or you may be able to get assistance to participate in mainstream social and community activities.

By accessing these supports, you can have the opportunity to learn a new skill or sport, or simply participate in activities or social outings, giving you the opportunity to meet people and make new friends.

As well as helping with your wellbeing, social and community activities may also

assist in helping you achieve the aims or goals you have in your National Disability Insurance Scheme (NDIS) plan.

On the following pages we explain what different In Home & Community Support options there are and how they can help you. The In Home &

Community Support Directory starting on page 131 lists providers who deliver services in Western Australia.

Assistance with personal activities If you need some help in or outside your home, support is available to help you live as independent as possible. These supports can be funded under ‘Core supports’ in your NDIS plan.

Some examples of personal activities you may require help with include

showering, dressing, toileting, eating, grooming and personal hygiene tasks,

getting in and out of bed and mobility. Others tasks you can get support with include cleaning, laundry, cooking and dishwashing.

Support workers can join you in running errands in your community, such as grocery shopping, going to appointments or attending social events.

The people who help you with these ‘Core supports’ are professional, trustworthy and caring to make sure you feel comfortable and safe.

CC Home Care

(Connecting Communities)

Based in Coolbellup servicing the Metro area

116

• Provides community services and support to all people with a disability and the aged with dignity and self-worth. • Empower people with special needs in all aspects of their daily lives strengthening their identity in their community • Values, commitment and connectedness • Openness – clear understanding • Non-judgemental • Nurturing • Caring and Compassion • Truthful • Integrity

(08) 9331 3022

DPS Guide to Disability Support Western Australia 2019

cchomecare@cchomecare.org.au www.cchomecare.org.au

In Home & Community

Child care

For many parents finding the right child care for their child is a struggle at the best of times. For parents of a child with a disability, this is even more so.

If you have a child with special needs you have access to the full range of child

care providers, however, your child may require more care and support than other children, which can present some challenges when it comes to choosing the right one for you and your family.

Your child can be supported at a child care centre through qualified,

compassionate and understanding staff; accessible facilities such as ramps,

railing and toilets; adapting activities to allow participation and planning for and requesting aids and equipment if needed.

The next step is to do your research. You can search child care options in your local area through the Government’s My Child website mychild.gov.au. Here, you can look through your options for:

⃝ Long Day Care – centre-based child care while parents work or are busy with other commitments

⃝ Occasional Care – flexible, centre-based child care as needed

⃝ Family Day Care – affordable, personalised care by a qualified educator in small groups in a home-based setting

⃝ In Home Care – flexible child care provided by a qualified educator in the comfort of your home

Live your best possible life

For more than 20 years, Anglicare WA’s Bridges Disability Service has been committed to supporting people living with disability to live their best possible life. Everybody is unique so their services should be too. Our team will work closely with you and your family to develop truly individualised services so you may achieve your personal goals and dreams. Contact us to find out how we can support you too.

Phone 1300 11 44 46 Email bridges@anglicarewa.org.au anglicarewa.org.au DisabilitySupportGuide.com.au

117

In Home & Community Support

⃝ Vacation Care – programs that care for primary school aged children during school holidays

⃝ Before School and After School Hours Care – centre-based child care outside school hours and during school holidays.

When contacting child care providers it is important to discuss your child’s needs

and ask questions including their experience in caring for children with disability. The new child care package known as the Inclusive Support Programme

(ISP), effective as of 2 July 2018 is building the capacity and capability of Early

Childhood and Child Care (ECCC) services to include children with special needs

in mainstream services. It is instrumental in allowing children with disability, the opportunity to learn, develop and interact among other children.

Child care can be expensive so the Government may help cover some of the costs. If you care for a child aged 13 years and under who isn’t attending secondary school, use an approved child care service, are responsible for paying the

associated fees and meet residency and immunisation requirements, you may be eligible for the Child Care Subsidy (CCS).

This subsidy is paid directly to child care providers and is passed onto families

as a fee reduction. To determine your level of CCS, you will be assessed on your

combined family income, activity level of both parents and the type of child care service you are accessing.

You can get an estimate of what you may be entitled to using the Department of Human Services Payment and Service Finder. For more information on the Child Care Subsidy visit the Department of Human Services website humanservices.gov.au or call 13 61 50.

CAM CAN assists

people with disabilities and their families to create innovative, personalised, flexible and sustainable arrangements that maximise their control over available resources, decision making and choice. Phone: (08) 9316 1624 www.camcan.org.au info@camcan.org.au 118

DPS Guide to Disability Support Western Australia 2019

In Home & Community Support

Community access and inclusion

Being a contributing and valued member of our community is a desire for many

of us. We can participate through employment, education, sports and recreational activities and travel.

A number of supports are available to help you gain or regain your confidence and independence and understand the steps you need to take to achieve your goals within your community.

From programs designed to support you on your journey to employment, to

volunteering opportunities and activities where you can work with other members of the community and meet new people. These supports can assist you in

discovering your passions and help you become productive and feel valued. Speak to your Local Area Coordinator (LAC) about the supports you can access through your NDIS plan to help you to contribute within your community.

Most community venues and events aim to include and provide accessibility

to people with disability so you can participate, enjoy a range of activities and become a valuable member of your community.

Some of the ways this happens is through accessible toilets, access to public transport services, ramps and lifts within venues, Auslan interpreters, closed

captioning, audio descriptions and other modifications for people with disability. You may notice accessible and inclusive facilities within your community. These

include gardens and parks, recreational facilities such as swimming pool hoists at

swimming centres, playground facilities with the use of wheelchair swing chairs, as well as accessible toilets, bridges, ramps and footpaths.

If you are unsure whether areas in your community are accessible and inclusive of

your needs it is always a good idea to ring your local council or the venue and ask. If you need help with accessing your community, a list of providers who can assist can be found within the directory starting on page 131.

We can support with: • Daily living at home • Community activities • Transport out and about • Giving carers a break

08 9302 1737 info@focusedcare.com.au www.focusedcare.com.au

Providing a range of services to support children, adults and older people with a disability to live independently and get actively involved in their local community.

• Pursuing interests and activities • Advocating your rights • Case Management

Continue living the life you choose! DisabilitySupportGuide.com.au

119

In Home & Community Support

Home maintenance and gardening Housework, maintenance and gardening can often be a difficult task if you have a disability, however, there are services available to help. The NDIS can fund

services to assist with cleaning, as well as minor house and garden maintenance. They can also fund training, aids and equipment to help you perform these tasks independently.

A trusted support worker can visit you in your home and complete tasks such as washing and drying your clothes and linen, cleaning out and organising fridges and pantries, window cleaning, vacuuming, dusting and general household cleaning.

Your garden can be kept well-manicured by lawn mowing, pruning, fertilising, sweeping and raking up leaves and cleaning gutters.

State, Territory and local Governments also offer programs that help with cleaning, home maintenance and gardening, although these usually come at a cost.

Look in the In Home & Community Support Directory on page 131 for help with your home and garden.

In home support If you are living in your own home, it is possible that at some stage you may

require some assistance to make life easier, or assistance to complete everyday activities that will enable you to continue living independently.

The supports available will depend on your goals, aspirations, needs and informal supports and can be delivered by Government departments and agencies or by non-Government service providers.

Some of the most commonly accessed types of support and assistance may

include cleaning, personal care, nursing care, meal preparation and delivery, home and garden maintenance and more.

Looking into in home support? Go to page 131 to find providers within the In Home & Community Support Directory.

www.lifeplan.org.au enquiries@lifeplan.org.au

08 9277 7223 Lifeplan, providing flexible supports both in-home and in the community to assist people to: • • • • • • •

Connect with their self-identified community Engage in personal development, and pursue wellbeing Pursue recreational activities of their choice Engage in independent living skill support and training Develop work readiness skills Journey toward a positive mental health recovery plan Access respite and take a break

Lifeplan, a not-for-profit charitable organisation established since 1999

To be purposeful in our actions and positive in our outlook 120

DPS Guide to Disability Support Western Australia 2019

In Home & Community

Life skills There are a number of supports available to assist and teach you life skills to help you live independently, support you to make choices in your everyday life and to participate in the day-to-day activities in your home.

This support can range anywhere from a few hours a week, to 24 hours a day and can help develop skills and build your confidence with things like health

and wellbeing, household tasks, travel and connecting with other people and the community.

Some important life skills that you can get support for include meal preparation, independent living, community participation and literacy and numeracy skills.

To become as independent as possible and fulfil your potential speak to your carer or Local Area Coordinator (LAC) about life skills support under the NDIS. Turn to page 131 to find people who can help you develop life skills.

Meals and shopping Cooking meals and heading to the shops for groceries or other purchases can

prove difficult if you have a disability. To assist you, support workers can help you decide what items you need and then accompany you to go and buy them.

Some service providers can go to the supermarkets on your behalf and prepare nutritious meals according to your tastes and budget.

Continued on page 125

Have your own space with support from Life Without Barriers. Our experienced team provides NDIS-funded, 24/7 support, or significant day-to-day assistance, to live as independently as you can, with others or on your own. We will help you develop a personalised plan that works towards your goals, including support with: • Moving out for the first time into shared accommodation or your own home • Living well with others , or managing the responsibilities of living in your own home • Getting ready for the day, staying healthy, and doing the things you enjoy.

LIFE WITHOUT BARRIERS WE’RE FOR INDEPENDENCE

If you are interested in moving into supported accommodation with Life Without Barriers, call us today to arrange a tour of our options in your community. CONTACT US T. (08) 9208 3443 E. yourlwbwa@lwb.org.au

www.lwb.org.au

LWB13405

FIND A PLACE TO LIVE THE LIFE YOU WANT

DisabilitySupportGuide.com.au

121

ADVERTISING FEATURE

Donna’s home away from home Caring for a loved one with disability is often a full-time job and taking a break is beneficial to both of you. For 61-year-old Donna, who was born in Singapore, visiting the Chung Wah Association Community and Aged Care respite facility in Willetton for two half days a week allows her to connect with people from similar cultural backgrounds and enjoy a range of activities, while her carer and loving husband Jeff takes some time to rest. Their story is an ode to the benefits of respite and culturally suited support. Emigrating to Australia in 1991,

damage, including epilepsy, poor

Donna attends the respite facility for

in a department store and was a

recently, psychosis.

where she enjoys doing jigsaw puzzles,

Donna worked as a sales assistant homemaker for her husband and two daughters Wendy and Daphne. But

her life changed when she contracted viral encephalitis, inflammation of the brain caused by a virus, in 1996 and

was hospitalised for 3 months where

she was put in an induced coma. When she was eventually discharged Donna returned home with neurological

memory, mobility issues and more Her devoted husband Jeff is her

watching television and doing cultural

preparation, dressing, personal care

disability from a Chinese background.

Donna’s epilepsy is so severe and

time with other women from my

primary carer, assisting in meal

activities with other people with

and community participation. As

“I enjoy going there as I get to spend

unpredictable she has had many falls

culture who are a similar age to me and

in the past and now requires 24-hour

supervision, leaving little time for her

husband to rest and enjoy his hobby of

speak the same language,” she says.

Valuable support

fish breeding.

On Jeff’s “time off” from carer duties,

Taking a break

some exercise and playing games

Jeff says times were tough when Donna got sick as he was

responsible for juggling work,

taking the kids to school and keeping the home in order,

alongside caring for his wife. “I was sleeping with one eye

open and juggling a lot of balls

in the end. It was hell.”

In desperate need of some

extra help, Jeff started looking

around and when the Disability

Commission came to their house

to assess Donna and her needs,

respite at the Chung Wah Association was suggested. Donna is cared for by her husband Jeff. Photo: Supplied

122

a half day on Thursdays and Fridays,

DPS Guide to Disability Support Western Australia 2019

he enjoys grabbing a coffee, doing like Bingo.

He says having the support of the Chung Wah Association, as well

as a support worker and a cleaner

once a week allows him to recharge his batteries.

Alongside the respite, a support worker comes to the home one day a week for six hours to do what Jeff describes as

“girl stuff”, including painting Donna’s nails, going to the shopping centre and drawing.

During this time Jeff is able to leave the house to run errands such as grocery shopping and paying the bills.

ADVERTISING FEATURE

Donna also became a participant of the National Disability Insurance Scheme

last year, which Jeff is thankful for and says has been a positive experience so far.

“It came in at the right time.” It’s not hard to see the beautiful

relationship between husband and

wife and Jeff says one of the biggest

struggles he has faced is not being able to be by her side all the time. “I can’t give the time to her.”

benefit of day centre respite is reliving the carer of stress.

“In our centre, we offer different

various major cultural events.”

established Chinese organisation in

independence and we celebrate “We speak the same

language so it tends to be more enjoyable,” she says.

Ms Chin has also

noticed an increase

“We speak the

social life.

enjoyable.”

“I know all her behaviour and I know

Singaporean food reminiscent of home,

always the same and it’s a hands-on

A positive experience for both of

Case Coordinator at Chung Wah

Association, Cassy Chin says the major

Western Australia. Chung Wah

Community and Aged Care (CAC) is a not-for-profit

it tends to be more

The centre also serves up

Feels like home

Association is the largest and most

same language so

decades he has cared for Donna.

experience.”

Singaporean women.

Founded in 1909, the Chung Wah

in Donna’s mood and

her pattern of seizures, but it’s not

to enjoy the company of fellow

activities promoting wellness and

He also details the challenges of ‘good days’ and ‘bad days’ over the two

wife needs, while Donna continues

which Donna really likes.

them, Donna’s respite at Chung Wah Community and Aged Care has now

been extended to three hours in the evenings which will ensure Jeff can provide the care and support his

organisation under

Chung Wah Association and is dedicated to

improving the quality

of life of individuals

from diverse backgrounds,

especially non-English speaking

background, in Western Australia.

They have been delivering community care programs for seniors, their family members and ethnic communities

since 1909, and currently provide about 800 clients with support and services

delivered by professional bilingual staff,

support workers and volunteers, to help them overcome frailty or disability.

DisabilitySupportGuide.com.au

123

Yo u r Q u ality

of Lif e is ou r Purpose .

ectiv Yo u r G o a l s a r e o u r O b j

ABOUT SMP LIFESKILLS2WORK

ABOUT OUR CLIENTS

Since 1994 we have looked beyond a person’s limitations to see and understand their individual abilities and aspirations.

We support all individuals aged 16yrs and older living with physical, sensory, physiological, psychosocial, or intellectual disability who require low, medium or high support to enjoy meaningful and fulfilling lives.

Our individualised approach has enabled us to provide supports by which our clients have developed their independence, become work ready, learned to communicate effectively and develop a network of friends.

Our clients primarily live across the south metropolitan regions of Perth including Mandurah and the Peel Region.

OUR DIFFERENCE • We can support you to enjoy a wide variety of community-based recreational activities according to your passions and interests. • We retain our staff so you can retain your support workers. • Our professional and experienced staff can support you on a one-to-one basis or in small groups of likeminded individuals.

• We have an unique and practical approach to helping you develop the daily living and independency skills you need for the life you want to live at home or in the community. • Our services are available all year round, at times convenient to you. • We offer West Australian and interstate holidays which are carefully planned to ensure travellers’ are fully supported to enjoy their holiday in a safe environment.

Tel.: 1300 100 767 Email: admin@smp.org.au

To find the closest office to you visit:

124

link: @SMPlifeskills2work

DPS Guide to Disability Support Western Australia 2019

PO BOX 625 Gosnells WA 6990

www.smp.org.au

Registered NDIS Provider

In Home & Community

Continued from page 121

When it comes to food preparation you can have the support worker prepare your meal or you can help and learn some cooking skills yourself.

If you need help with meals and shopping, speak to your carer or Local Area Coordinator to see if a support service can be included in your NDIS plan.

A list of providers offering these services can be found in the directory starting on page 131.

Multicultural support If you identify as Culturally and Linguistically Diverse (CALD) and need some support, there are a range of disability supports who can help.

You may find it difficult to seek out services that would suit you, which is where

multicultural support services can assist. A multicultural support worker can talk to

you about the types of support that are available that match your cultural diversity and work alongside your family, community and health professionals to ensure you feel comfortable and get the help you need.

These kinds of supports include in home assistance with preparation of meals

and household duties such as cleaning, participation in community activities or events that interest you, mentoring support, development and maintenance of

relationships with your family, friends, community and service providers, transport support, respite care and therapeutic supports, such as occupational therapy, physiotherapy and psychological support.

For more information about cultural diversity turn to page 86.

Respite Taking a break from your carer is beneficial to the both of you. Not only does it

We have been providing individual and innovative care tailored to our clients’ needs since 1992.

help maintain positive family and carer relationships, but it allows you the chance

to meet new people and experience new things. One of the ways to achieve this is

through respite and it plays an important role in allowing carers to take a time-out from their caring role.

Respite options include centre-based day support, overnight or weekend

support, in home support, community-based respite, host family stays and emergency respite.

Centre-based day support is when you spend the day at a specialised centre, where trained staff know and understand your needs.

Overnight or weekend facility-based support is a flexible respite option which may involve in home support or staying with a host family over the weekend.

In home support is when a support worker will look after you in the comfort of your own home, giving your carer a break.

Community-based respite can include one-on-one or group outings, social and recreational activities, camps and school holiday programs.

Host family stays involve staying in the home of a volunteer or host family. It is a good option for children or young people with disability.

Emergency respite is an urgent request for respite, if your carer is suddenly unable to care for you due to illness or an emergency trip to the hospital.

Respite support is available from a couple of hours to a weekend or over a week, depending on your location and availability of support services.

At Southern Districts Support, we encourage you to live your best life through our wide range of supports: • Mental Health Support • Help Around the House • Social and Community Support • Lifestyle Leisure and Interest Groups • Respite Let us join you on your journey.

(08) 9498 4800 E: info@sdsa.org.au www.southerndistricts.org.au DisabilitySupportGuide.com.au

125

In Home & Community

Your eligibility for respite care depends on the type of care you need and the

service provider. An assessment will determine your eligibility and what services will best suit you and your carer.

To discuss respite services in your area, call the Commonwealth Respite and

Carelink Centre on 1800 052 222. It is also a good idea to speak to your Local Area Coordinator about your respite options, especially if you want to access it on a regular basis.

See pages 131 and 145 to find respite options in your area.

Social and recreational support Being involved and active within your local community is good for your health

and wellbeing and can be made easier with additional supports that are available to you.

Support for social and recreational activities can include having someone help you find activities you will enjoy, organising a companion to join you on your activity, having access to specialised sporting equipment, help with changing into sports clothes and assistance in manipulating equipment.

These supports allow you to participate in social and recreational activities within your community.

You can explore social and recreational support near you on pages 131-136 of the directory.

Sports and recreation Participating in sport and other recreational activities are great ways to be social and active in your community and helps you to remain healthy.

Some sport and recreation activities may be tailored to suit you and your disability, or you may be able to access some disability-specific activities organised through disability service providers. You may even be interested in participating in other

WA Blue Sky can offer you the following options

Social and Leisure Support Personal and Home Assistance Coordination and Planning Independent and Shared Accommodation

Need more info? Please contact us P. 08 9472 0550 E. info@wabluesky.com.au W. www.wabluesky.com.au A. 14/979 Albany Highway, East Victoria Park 6101

126

ways, such as cheering or providing on-field support.

To help you participate in sports and recreational activities available in your area,

specialised or modified sporting equipment, transport and personal support can be made available.

Some activities you may enjoy include outings to the movies or shopping centre, going to the park, cooking classes, art and craft classes, bowling, going to the beach, swimming, attending a sporting game, catching up with friends and attending community events.

Youth groups and holiday camps are regular activities enjoyed by many people. Trained support workers attend these outings to ensure you are comfortable and safe.

If you want to participate in social and recreational activities, speak to your carer or Local Area Coordinator about your options under the NDIS.

Turn to page 131 to find sports and recreation options for people with disability in Western Australia.

DPS Guide to Disability Support Western Australia 2019

Your NDIS plan is all about you. And so are we. As a Registered NDIS Provider, we are committed to helping you reach your goals. We can support you with: ACCESSING THE COMMUNITY MENTORING

PERSONAL CARE

CLEANING & GARDENING

NURSING SERVICES

1300 764 433 I hendercare.com.au DisabilitySupportGuide.com.au

127

In Home & Community

Transport If you need some help to get from one place to the next, transport supports are

available to make your life easier. Being able to attend appointments, education, work and social activities are an important and essential part of your wellbeing.

A support worker can drive you to and from where you want to go, however, there are a lot of other transport support options. These will be included in your NDIS plan if you cannot use public transport because of your disability.

Subsidised taxi vouchers are available if you have a significant disability or use a wheelchair to help cover the costs of fares.

You can apply for a Companion Card which will allow your companion, such as a

carer, family member, friend or partner to join you at events, venues and on public transport for free.

Some community transport services offer community buses for people with

disability and these are a great option if you are looking for social activities as they often organise day trips to places like the zoo.

For more information about the Companion Card or transport options under the NDIS turn to page 78.

Discover transport support providers within the In Home & Community Support Directory starting on page 131.

Alpha Carers Australia Make an arrangement to visit our facilities at 116 Aberdeen Street, Northbridge WA

Contact our team: 08 6165 2424 or 0499 499 760 admin@alphacarers.com.au www.alphacarers.com.au

With a reputation built around providing quality of life and enhancing independence, we at Alpha Carers Australia (ACA) provide IN HOME & COMMUNITY SUPPORT services that include: • Specialist Disability Accommodation • Respite /Having a break packages • Specialist Support Coordination • Supported Accommodation • Core supports coz (Personal care, daily living including we complex support and nursing needs) care • Case Management

Serving the WA community with excellence and professionalism 128

DPS Guide to Disability Support Western Australia 2019

Case Study

Lisa MacLennan was 41 and in the

prime of her life, married with two

young children, working in the

disability sector, and two units away

from completing a Bachelor of Social

Work, when she was struck down by a

severe stroke in 2012.

“Once I woke, I knew exactly what had

happened. I couldn’t talk, move or

communicate what I was thinking, but

my mind was still clear,” Lisa says.

The stroke had affected Lisa’s right

side of her body and the left side

of her brain, which meant she had

intense rehabilitation ahead of her. “I couldn’t believe that I had lost

everything. I was awesome before my

stroke, I had big plans, lots of friends

and had worked hard to complete my

dream of being a social worker. I lost

all of this and it was extremely difficult

to stay motivated when stuck in my

body,” she says.

Once back home with her family, the

friends that Lisa had once called her

community had all but disappeared,

but this turned around once she was

introduced to MSWA.

“To be able to talk with people who

are experiencing something similar

felt amazing. I didn’t realise how

exhausting it was trying to fit my old

life, around my new life. I’ve made

some close friends thanks to MSWA.” Through the help of the experienced

morning doing creative activities.

MSWA staff and her National Disability

Insurance Scheme (NDIS) plan, Lisa

has been able to adapt her lifestyle to

suit her needs.

Her supports included modifications

to her car and accessing weekly

physiotherapy and massage to keep

her body active.

On Tuesdays, she attends outreach

sessions where she can spend time

with her new friends and enjoy the

Lisa also receives domestic support

three times a week, which helps her

remain in her home.

“I’ll always be grateful that I survived

and have a second chance at life,”

she says.

“I’ve lost a lot, but I’ve gained so many

meaningful people, memories and

experiences. I know my children are

proud of me and together we’re living

a beautiful life.”

Case study provided by MSWA

Help at Home

Helping you at home is what we do. Our services include personal care, respite care, community access such as shopping and social outings, gardening and domestic assistance. Telephone 9371 9115 Email lowernorthperth@simplyhelping.com.au

129

Western Australian regions To help you find providers that offer services near you, we have sorted the directory tables on the following pages into a number of regions.

Providers that have indicated they look after all of Western Australia or those that did not specify a region with DPS are

listed under â&#x20AC;&#x2DC;Providers servicing all of WAâ&#x20AC;&#x2122;. If a provider services one or multiple regions but not all, they will be listed in each of the applicable regions.

You can use the map below to work out which region covers the area you live in.

130

DPS Guide to Disability Support Western Australia 2019

Age Groups

In Home & ü 10001 ü 5 11100 Community Support 01010 ü ü Western Australia 10110

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Provider Name

Location

Phone

The tables on the next few pages list only ‘verified’ In Home & Community Support servicing all of WA Providers providers. These providers have confirmed with DPS that the information is ABCthat Supports Capitol 0123 456 789

ABusiness XYZ

In Home & Community Support the boundaries of each service region. If a provider services one or multiple regions, they will be listed in each of the applicable regions. They’ll be listed Western Australia under ‘Providers servicing all of WA’ if no region was selected or they service the Providers are listed by service region. See the map on the opposite page for

• • • • • • •Services• • • • • • • • • • • •

whole State.

Reg

Provider Name Location Phone Providers servicing all of WA The lists include both registered and unregistered providers in alphabetical ABCNDIS Supports Capitol 0123 456 789 ABusiness Riverside 12 the 3456 7890 order, detailing whether they provide Core, Capital or Capacity supports under XYZ they deliver. City Centre 23 4567 8901 NDIS. It also indicates some of the specific services

Riverside 12 3456 7890 City Centre 23 4567 8901

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Acco I T Y mm Com odatio n mun Hom ity Ac c eM ess In H ainten & Inclu ome anc sio Life Care e/Gard n enin Skil g Mea ls ls/S h o p Res pite ping Soc Care ial/R Spo ecreat rts & iona Tran Recre l Suppo

displayed is correct.

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Acco I T Y mm Com odatio n mu Hom nity Ac ce e

• • • • • • • • • • • • • • • • • • • •

DSG Web ID

Reg

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Acco I T Y mm Com odatio n mu Hom nity Ac cess eM In H ainten & Inclu ome anc sio Life Care e/Gard n enin Skil g Mea ls ls/S h o p Res pite ping Soc Care ial/R Spo ecreat rts & iona Tran Recre l Suppo atio spo rt n Oth rt er S up por t Sup delive por t de red at h 0-4 li o yea vered in me prac 5 - 1 rs tice 2 ye 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fied Adve Pag rtiseme e nt

Provider Name Location Phone Providers servicing all of WA ABC Supports Capitol 0123 456 789 ABusiness Riverside 12 3456 7890 XYZ City Centre 23 4567 8901

Services

Reg

In Home & Community Support Western Australia

In Home & Community Support Directory listings

How to read the In Home & Community Support Directory

In Home & Community Support Australia The tables show if the provider canWestern come to your house or school to deliver

• • • • • • • • • • • • • • • • • • • •

Services

Age Groups

Providers servicing all of WA Providers that are listed without location details have indicated that they will ABC Supports Capitol 0123 456 789 • • • deliver services in Western Australia but their head office may be based interstate. ABusiness Riverside 12 3456 7890 • If a service provider has an advertisement in this Guide, page XYZ Citythen Centrethe 23 4567 8901number • • of•

Reg iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Acco I T Y mm Com odatio n mu Hom nity Ac c eM ess In H ainten & Inclu ome anc sio Life Care e/Gard n enin Skil g Mea ls ls/S h Res oppin pite g Soc Care ial/R Spo ecreat rts & iona Tran Recre l Suppo atio spo rt n O th r t er Sup por t Sup delive por t de red at h 0-4 li o yea vered in me prac 5 - 1 rs tice 2 ye 13 - ars 17 18 - years 64 y 65+ ears yea Veri rs Reg fi iste A ed C O R red NPdDavIertisem gSe Pr ent E ov

In Home & Community Support Western the advert is listed in redAustralia under ‘Advertisement Page’.

• • • • • • • • • In Home &• • • • • • • • • • • • •DSG• • • • Community • • Support • •Web• • • ider

•

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•

ABusiness XYZ

• • • • • • • • • • • • • • • • • • • •

City Centre 23 4567 8901

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Western Australia

Provider Name Location Phone The ‘DSG Web ID’ number can be used as a unique identifier to find out more Providers servicing all of WA information about the provider on 0123 DisabilitySupportGuide.com.au. enterName ABC Supports Capitol 456 789 • • • Location • You canProvider • • • • Phone ü the ID number into the search toolbar on the home page to view the full profile ABusiness Riverside 12 3456 7890 • servicing • Services • • • Providers • Age • Groups • all of • WA • •ü XYZ of services of theCityprovider. Centre 23 4567 8901 • • • • • • • • and range • Supports • • • • • • •Capitol • 0123 • •456 789 •ü ABC

ome & mmunity Support tern Australia

• • • • • •

Reg iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Acco I T Y mm Com odatio n mun Hom ity Ac cess eM In H ainten & Inclu ome anc sio Life Care e/Gard n enin Skil g Mea ls ls/S Res hoppin pite g Soc Care ial/R Spo ecreat rts & iona Tran Recre l Suppo atio spo rt n Oth rt er S up por t Sup delive por t de red at h 0-4 li o yea vered in me r

Provider Name Location Phone services or works from a set location such as a medical practice.

Services

10001 11100 01010 • 10110 •

• • • • • • • • •

DisabilitySupportGuide.com.au

131

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Acco I T Y mm Com odatio n mu Hom nity Ac cess eM In H ainten & Inclu ome anc sio Life Care e/Gard n e ni n Skil g Mea ls ls/S h Res oppin pite g Soc Care ial/R Spo ecreat rts & iona Tran Recre l Suppo atio spo rt n Oth rt er Sup por t Sup delive por red t 0 - 4 delive at hom red e yea in p 5 - 1 rs ract 2 ye ice 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fied Adve Pag rtiseme e nt

Location Phone Provider Name Providers servicing all of WA Ability Centre Coolbinia 1300 106 106 Acacia Medical 02 6771 4655 Ann Wootton Ellenbrooke 0468 365 749 Aquajoy Bathlift 0404 494 774 Aspire Supported Holidays 1300 338 814 At Home Care Subiaco 08 9381 3344 Axcess Disability 0488 551 331 Beachwheels Australia 07 5528 3478 Blue Force Tuart Hill 1300 731 716 Body Cycles Australia 08 8377 0399 Coco Healthcare 0411 272 596 Community Housing 03 9856 0050 Conder House Laundry & Linen Service 0427 929 946 Hansa Sailing Systems 02 4403 0595 HCA Home 1300 422 634 Hendercare West Perth 08 6332 5000 Hypno-Link 08 7122 3232 Inclusive Getaways 1300 008 602 Intelife Group Balcatta 08 6169 1100 Jim's Cleaning Australia 13 15 46 KCF Disability Engineering 07 3203 0604 Kuver Designs 03 6225 3742 Life Without Barriers 02 4033 4500 Mable 1300 736 573 Made for You Custom Clothing 0400 096 562 Mark Barber 0481 571 751 Me Well 1800 258 258 Motor Neurone Disease Association WA Nedlands 08 6457 7355 MPD Accessibility 07 3892 2227 Multicare Trigg 0469 584 804 Online PT 0411 792 505 Oz Trampoline Sales 1300 393 004 Pacific Facility Services 1300 378 388 Para Mobility 1300 444 600 Perth Healthcare and Support Enterprise Carramar 0418 750 524 Plan and Grow Malaga 0402 287 700 Principality Healthcare 1300 696 220 Programmed Health Professionals 08 8215 8700 Reel Keen Powerchair Fishing 07 4194 5958 Road Safety Educators Australia 0411 110 112 Sensory Connections Occupational Therapy Shenton Park 08 9382 8538

Age Groups

DSG Web ID

R eg

In Home & Community Support Western Australia

Services

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• • • • • • • • • • • •

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ü 94 47584 40014 ü 45553 ü 40068 ü 41023 ü 47599 ü 41080 ü 40107 ü 40119 ü 44991 ü 40199 ü 41508 ü 40184 ü 40313 ü 42036 ü ü 127 47699 45175 ü 55053 ü 47719 ü 40379 ü 40399 ü 40410 ü 42556 ü 55064 ü 49976 ü 46895 ü 40509 ü ü

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ü ü ü ü ü ü

44536 47999 43054 40541 40543 40547

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ü ü ü ü ü

47810 54486 40576 40597 47199

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132

DPS Guide to Disability Support Western Australia 2019

Age Groups

In Home & Community Support Western Australia

Services

R eg

Location Phone Provider Name Providers servicing all of WA (continued) SOS Watch 1300 767 225 Spinal Cord Injuries Australia 1800 819 775 • St Jude’s Disability Services Kewdale 08 9279 4343 • • • Teem Treasure Morley 0418 867 728 • • • The Brainary 03 5229 2260 • • • The Deaf Society 02 8833 3600 • • • Theresa Hewlett High Wycombe 08 9454 7440 • Total Ability 1300 858 410 • • TraumaClean Willetton 0413 739 854 • • WA Disabled Sports Association East Victoria Park 08 9470 1442 • • • Wesley Mission Queensland 1800 448 448 • • Wonsie 0409 309 129 • • •

Providers servicing Coral Coast region (Connecting Communities) Coolbellup 08 9331 3022 • • CC Home Care Essential Personnel Midland 08 9374 0131 • • • HorsePower Australia Brigadoon 08 9296 4655 • • I Hate Cooking 0410 526 477 • KZ Speech Salter Point 08 9450 6939 • • Midwest Community Living Association Geraldton 08 9921 1505 • • • Providers servicing North West region EPIS Incorporated Newman 08 9175 5179 • • • Far North Community Services Broome 08 9193 5207 • • • Halls Creek Community Care Halls Creek 08 9168 6251 • • I Hate Cooking 0410 526 477 • Key Assets The Children's Services Stirling 08 9207 5900 • • Life Without Barriers WA

Warwick 08 9208 3443

• • • • • • •

• • • • •

Providers servicing Outback region Accessability WA Narrogin 08 9881 4557 • • Anglicare WA Bridges Disability Support Service East Perth 1300 114 446 • • Cam Can Como 08 9316 1624 • • Essential Personnel Midland 08 9374 0131 • • HorsePower Australia Brigadoon 08 9296 4655 • • KZ Speech Salter Point 08 9450 6939 • Life Without Barriers WA

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

Providers servicing Perth region Ability Housing Swanbourne 08 9384 5221 • Access Plus WA Wembley 08 9441 2677 • Accessability WA Narrogin 08 9881 4557 • Accommodation and Care Solutions 1300 675 893 •

•

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • •

• • • • • • • • • • •

DSG Web ID

ü ü ü ü ü ü ü ü ü

55039 40664 47816 47859 40690 40208 47778 40719 47878

47888

ü ü

44882 40525 47580

• • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • •

ü 116

54979

• • • • • • • • • • • • • • • • • • • • •

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ü ü ü ü

54930 54938 55331 54093

49486

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • •

• • • • • •

• • • • • • •

ü 154 47667 ü 91 55002 54093 ü ü 95 47808

121, 178, 47746

ü IBC ü

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ü 117

47595

ü 118 47622 ü 154 47667 ü 91 55002 ü 95 47808 121, 178, 47746

ü IBC ü ü ü ü

47871 47896 54897 40835 IBC Inside Back Cover

DisabilitySupportGuide.com.au

133

Age Groups

In Home & Community Support Western Australia

Services

R eg

Location Phone Provider Name Providers servicing Perth region (continued) Activ Foundation Wembley 08 9387 0555 • • • • All Aboard Shuttle Helena Valley 1300 851 513 • Alpha Carers Australia West Perth 08 6165 2424 • • • • Anglicare WA Bridges • • Disability Support Service East Perth 1300 114 446 • • Anita Narayan 0414 014 685 • • At the Corner 1300 510 520 • • Auscare Community East Victoria Park 08 6364 3917 • • • • Autism Alliance Malaga 08 9248 7413 • • • • Autism and Educational • Services WA Wanneroo 08 9240 5800 • Avon-A-Ride Grass Valley 0412 850 643 • • • Behaviour-Analytic Special• • Education Services (BASES) Canning Vale 0498 991 281 • Belinda Williams Waikiki 0425 325 850 • • • Brightwater Care Group Osborne Park 1300 223 968 • • • • Cam Can Como 08 9316 1624 • • • • • (Connecting Communities) CC Home Care Coolbellup 08 9331 3022 • • Chorus Subiaco 1800 264 268 • • • • Chung Wah Community & Aged Care NDIS Services Northbridge 08 9328 3988 Coastal Occupational Therapy Shoalwater 0417 080 289 • • • • Crosslinks Incorporated Midland 08 9374 1600 • • • • • Directions Disability Support Services Maddington 08 9262 4900 • • • • Diversity South Mandurah 08 9582 6105 • • • • Down Syndrome WA South Perth 08 9368 4002 • • • • Essential Personnel Midland 08 9374 0131 • • • • Family Support WA Wanneroo 08 9405 1885 • • • • Focused Care Wangara 08 9302 1737 • • • • Four Seasons Cleaning Services Dianella 0434 433 337 • • Fox Mowing & Gardening 1800 369 669 Good Samaritan Industries Canning Vale 08 9463 0562 • • • Guides 4 Sight Ellenbrook 0438 599 956 • • • HCA Home 1300 422 634 • • Health In Motion • Rehabilitation Greenmount 0402 836 749 • Healthy Strides Foundation Carlisle 08 6109 2938 • • HorsePower Australia Brigadoon 08 9296 4655 • • • HospEquip Canning Vale 08 9456 1661 • • • I Hate Cooking 0410 526 477 • Imagine Community Services The Vines 0405 118 017 • • • •

DSG Web ID

•

• •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

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• • • • • • •

• • • • • • • • •

• • • • • •

47589 ü 54901 ü ü 128 55327

ü 117

47595

ü ü ü IFC, 1 ü 101

40505 40508 47602 47605

47607

• • • • • • • •

54912

47868

• • • • •

47634

ü 115

47643

47650

• • •

• • • • • • • • • • • • • • • •

55036 ü OBC 47619 ü ü 118 47622

ü 116

47580

47636

ü 123 48477

54926 ü 54929 ü ü 154 47667 47673 ü 119 47867 ü 47679 ü 41879 ü 47687 ü 47691 ü 42036 ü

47695

ü ü ü ü ü

55021 55002 44450 54093 53390

IFC Inside Front Cover OBC Outside Back Cover IBC Inside Back Cover

134

DPS Guide to Disability Support Western Australia 2019

Age Groups

In Home & Community Support Western Australia

Services

R eg

Location Phone Provider Name Providers servicing Perth region (continued) Interchange WA Maddington 08 9329 9399 • • • • Jennifer Holl Lesmurdie 0404 969 780 • • • • Key Assets • The Children's Services Stirling 08 9207 5900 • • Key Assets WA Stirling 08 9207 5900 • • Kincare Health Services WA Northbridge 1300 733 510 • • • • KZ Speech Salter Point 08 9450 6939 • • • Life Without Barriers WA

Warwick 08 9208 3443

Lifeplan Welshtool 08 9277 7223 Loveridge Occupational Therapy Services Kalamunda 0419 629 329 Melville Cares Palmyra 08 9319 0900 Mental Health and Wellbeing Armadale 0433 644 294 Mental Illness Fellowship Midland 08 9237 8900 of Western Australia Mind Australia 1300 286 463 MSWA Wilson 1300 097 989 My Supports Midland 08 9274 7575 New Dawn Healthcare Services Alkimos 08 9590 0452 One2one Midland 08 6278 3900 ORS Group 1800 000 677 Paediatric Nursing Services Yokine 0451 808 158 Parkerville Children and Youth Care Parkerville 08 9290 1200 Peach Speech Pathology Coolbellup 08 9331 5436 Peel Home & Community Supports Mandurah 0487 696 621 Perth Wide Home Care Queens Park 0413 848 701 Remo's Handyman Service Gidgegannup 0419 049 041 Richmond Wellbeing Cannington 08 9350 8800 Rise Network Disability Services Middle Swan 08 6274 3700 Shire of Manjimup Manjimup 08 9771 6900 Simply Helping Lower North Perth Bayswater 08 9371 9115 Six Star Driver Training Pinjarra 0411 511 729 SMP lifeskills2work Gosnells 1300 100 767 Southern Cross Care WA Rivervale 1300 669 189 Southern Districts Support Services Byford 08 9498 4800 Spine and Limb Foundation Shenton Park 08 9381 0111

• • • • • • • • • • • • • • • • • • • • • • • • • • •

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DisabilitySupportGuide.com.au

135

Age Groups

In Home & Community Support Western Australia

Services

R eg

Location Phone Provider Name Providers servicing Perth region (continued) St Basil's North Perth 08 9201 9655 • • • The Vines • • The Vines 08 9297 3000 • Resort & Country Club Triple A Care Perth 08 9328 7688 • • • Unparalleled Solutions Wanneroo 0420 667 476 • • • • Vision Australia - Blind and Low Vision Services WA West Leederville 08 6246 4505 • • • • Voyage Physio Cloverdale 0498 615 789 • • WA Blue Sky East Victoria Park 08 9472 0550 • • • • Waygood Care Services Rockingham 0410 405 756 • • WestCare Nedlands 08 6389 4100 • • • Wize Therapy Booragoon 08 9317 7932 • • • •

DSG Web ID

Providers servicing South West region Accessability WA Narrogin 08 9881 4557 • • • Anglicare WA Bridges Disability Support Service East Perth 1300 114 446 • • Cam Can Como 08 9316 1624 • • • Chorus Subiaco 1800 264 268 • • • (Connecting Communities) CC Home Care Coolbellup 08 9331 3022 • • HCA Home 1300 422 634 • • HorsePower Australia Brigadoon 08 9296 4655 • • I Hate Cooking 0410 526 477 • Key Assets The Children's Services Stirling 08 9207 5900 • • Key Assets WA Stirling 08 9207 5900 • • KZ Speech Salter Point 08 9450 6939 • • Lamp Busselton 08 9754 1834 • • • Life Without Barriers WA

Warwick 08 9208 3443

MSWA Wilson 1300 097 989 One2one Midland 08 6278 3900 Parkerville Children and Youth Care Parkerville 08 9290 1200 Shire of Manjimup Manjimup 08 9771 6900 Stepping Stones Therapy Services Bunbury 08 9791 7898 Unparalleled Solutions Wanneroo 0420 667 476 Vision Australia - Blind and Low Vision Services WA West Leederville 08 6246 4505

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St Basil’s supports people with disability and their families with personal care, assistance at home and in maintaining social connection and community engagement. We provide support in a warm and friendly atmosphere and look forward to welcoming you into our community.

www.stbasilswa.org.au

08 9201 9655

stbasils@stbasilswa.org.au

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DPS Guide to Disability Support Western Australia 2019

Accommodation

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137

Accommodation

About Accommodation There are different types of accommodation and living arrangements available depending on your situation and needs. You may live with or without support, in your own home or with your family. When deciding where you’d like to live you should think about the location, style and accessibility of the housing and the support you need every day.

Another option is shared housing with friends or people with similar needs. In this situation, you can share costs, help each other with tasks and provide support to one another.

If you require help with some tasks, supported accommodation may be for you. You pay a fee to enjoy residential communal living and in return, you get your meals cooked for you and assistance with medication, laundry, finances and cleaning. You may have your own room or share with someone else.

Group or cluster housing allows people with similar needs to live in a cluster of units together.

Case Study

For most of her life, Bronya had lived

with her parents Heather and Colin.

She attended Life Without Barriers’

disability support day programs

and also worked part-time at the

Endeavour Foundation.

Her parents encouraged her to take

part in a program run by Life Without

Barriers to learn skills she may need

to live independently, like shopping,

cooking, building community

relationships and personal hygiene.

When Bronya first moved into the

house she felt more comfortable with

staff being around most of the time,

but over the past four years, she has

become increasingly autonomous

and accustomed to her new space. A few years later, Anne-Marie,

who also works at the Endeavour

Foundation, joined Bronya as her

housemate. She had also taken part in

Life Without Barriers’ program where

she built on her skillset to smoothly

After she completed the twelve-week

transition to independent living.

abilities grew considerably, and a

wonderfully together. Despite having

program, Bronya’s confidence in her

year later she moved into a house

managed by Life Without Barriers. The house is set up as independent

accommodation for people with

disability while allowing for staff to

live in to support tenants.

Bronya and Anne-Marie settled in

very different personalities, they

became very good friends who help

each other out. Both women share a

love for yoga, dancing, going out for

dinner, a passion for their jobs and a

sense of pride in their home.

Photo from previous page: Joseph Connellan

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DPS Guide to Disability Support Western Australia 2019

Stepping out of her ‘comfort zone’

has also allowed Bronya to thrive in

her new environment.

“Bronya has traditionally been more

cautious in new situations…but being around Anne-Marie has brought her

out of her shell.”

“Both women are now not afraid to

do what makes them happy!”

Case study provided by Life Without Barriers

If you have very high support needs, you may be eligible for NDIS-funded Specialist Disability Accommodation (SDA).

Short-term and emergency accommodation can also be available to you if you

meet the criteria, as well as respite care if you or your carer need some time away from each other.

It is important to do your research to find the best accommodation option that

will allow you to fulfil your potential and participate within your community. If you need help finding accommodation meeting your needs and circumstances your Local Area Coordinator may be able to help.

On the following pages we explain different types of accommodation. The Accommodation directory starting on page 145 lists providers who offer

24-hour emergency accommodation If you experience an emergency situation and are unable to stay in your current housing, 24-hour emergency accommodation services can help.

24-hour emergency accommodation can help in situations involving: ⃝ the death of a family member or close friend ⃝ if you or another family member are ill or injured ⃝ an urgent situation that makes it difficult for your carer to fulfil his/her role. ⃝ natural disasters such as storm, fire, flood or earthquake ⃝ breakdown of critical equipment ⃝ domestic violence situation that puts you or a family member at risk ⃝ homelessness with custody of children ⃝ sudden and temporary increase in your support needs This emergency care could include a substitute carer coming into your home to

look after you or a visit to a facility specifically designed to cater to your needs until your primary carer is fit to care for you or it is safe to return to your home.

If you receive support from a disability service provider, it is always worth

Accommodation

different types of accommodation in Western Australia.

contacting them to see if they are able to help you further by offering emergency

care. Disability service providers who offer short-term emergency accommodation are able to help you find a place until you are ready and able to return to your home.

You can find providers who offer 24-hour emergency accommodation in the directory starting on page 145.

Housing and public housing If you have a disability and would like to and are able to live independently, the house hunting journey begins.

With a growing trend towards built up, multi-storey housing, finding the right home for you can often prove difficult. It is important to live in a home that is safe, comfortable and accessible. If you are renting, having a landlord that is

understanding of your disability will make things easier if you need to request home modifications, repairs or improvements.

A good place to start when choosing your property is to think about whether a house, townhouse, apartment, studio or unit would suit your needs best.

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139

Then, make a list of some of the features the property must have in order for

it to be â&#x20AC;&#x2DC;liveableâ&#x20AC;&#x2122; for you. For example, wheelchair users may live in multi-level

apartments thanks to lobby lift access, but unable to live in a house or apartment with stairs.

There are three types of housing you may like to look for. 1. Accessible housing is designed for people who require step-free and barrier-free access and is able to accommodate wheelchair users.

2. Adaptable housing is designed to be easily adapted to meet the changing needs of its occupants.

3. Modified housing has had some modifications already completed and available

Accommodation

for use, such as an access ramp or bathroom alterations.

The Government may help by covering the costs of home modifications to ensure you can live safely and independently in your home. These could include minor modifications like the installation of handrails, inside ramps, sliding doors and

lever taps, or major modifications such as outdoor ramps, lowering of benches and cupboard and accessibility modifications to the bathroom and laundry areas. You may also be eligible to access home modifications through the National

Disability Insurance Scheme, but ensure you have written consent from your landlord before undertaking any changes.

Your Local Area Coordinator can help you find suitable housing. Enlisting the help of a real estate agent is also a good place to start. They can

set up alerts to your mobile phone or can give you a ring if a suitable property

becomes available to buy or rent. It is also worth speaking to a disability service provider who can help you find your perfect home.

If you are having some bad luck in being successful when applying for homes,

an advocate can support you in expressing your need for accessible, adaptive or modified housing.

Disability housing search websites like Government-run thehousinghub.org.au or disabilityhousing.com.au can be helpful in kickstarting your housing search. There are more than 39,000 public housing households in metropolitan and country areas of Western Australia.

The Western Australian Housing Authority provides this rental accommodation to eligible households across the state with rent calculated at 25% of gross assessable income.

If you meet the eligibility criteria you may be placed on a public housing waiting list.

If you have an urgent need for housing and have exhausted all other options,

contact your local Housing Authority office for information on priority assistance. To contact the Housing Authority call 08 9222 4666 or visit housing.wa.gov.au Turn to page 145 to find providers who offer and can help with housing and public housing options.

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DPS Guide to Disability Support Western Australia 2019

Long-term accommodation We all strive for ongoing housing security and living in long-term accommodation will provide peace of mind, which means you can focus on making the most of your life.

Long-term accommodation enables you to live as independently as you can, and

have access to support as needed. For example, if you have a mobility impairment

you may have someone come into your house to assist you with house cleaning or

personal care tasks like showering. Or you may need help with meal preparation or having your groceries delivered.

A number of disability service providers offer long-term accommodation to help people with disability enjoy being a part of the community. Often these types accessibility requirements and different needs of each individual.

You can find providers who offer long-term accommodation in the directory starting on page 145.

Respite

Taking a break from your carer is beneficial to both of you. Not only does it help

maintain positive family and carer relationships, but it also allows you the chance to meet new people and experience new things. This is known as respite and it

plays an important role in allowing carers to take a time-out from their caring role. Respite options include centre-based day support, overnight or weekend

support, in home support, community-based respite, host family stays and emergency respite.

⃝ Centre-based day support is when you stay at a specialised centre, where trained staff know and understand your needs.

⃝ Overnight or weekend facility-based support is a flexible respite option which may involve in home support or staying with a host family over the weekend.

⃝ In home support is when a support worker will look after you in the comfort of your own home, giving your carer a break.

Accommodation

of accommodation are built and managed by providers who understand the

⃝ Community-based respite can include one-on-one or group outings, social and recreational activities, camps and school holiday programs.

⃝ Host family stays involved staying in the home of a volunteer or host family. It is a good option for children or young people with disability.

⃝ Emergency respite is an urgent request for respite if your carer is suddenly unable to care for you due to illness or an emergency trip to the hospital.

⃝ Respite support is available from a couple of hours to a weekend or over a week, depending on your location and availability of support services.

Your eligibility for respite care depends on the type of care you need and the

service provider. An assessment will determine your eligibility and what services will best suit you and your carer.

To discuss respite services in your area call the Commonwealth Respite and

Carelink Centre on 1800 052 222. It is also a good idea to speak to your Local Area Coordinator about your respite options, especially if you want to access it on a regular basis.

You can find providers who offer respite in the directory starting on page 145. DisabilitySupportGuide.com.au

141

Shared living If you would prefer to not live alone and instead enjoy the company and support of a roommate, shared living is a good option.

This involves people with similar needs living in a cluster of units together,

with access to support. Some people with disability live with friends or others

with similar needs, sharing costs, helping each other with tasks and providing mutual support.

Group homes are where several unrelated people live in a home with support staff. This style of accommodation is for people who need 24-hour support, including help with meals, personal hygiene, appointments and social activities.

Accommodation

Cluster housing is where there are a number of houses on one site with access

to 24-hour support through an internal communication system. In this housing setting you live by yourself but have other people with disability living in nearby homes.

Shared living arrangements provide the opportunity for people with disability to meet new people, develop friendships with their roommates, enjoy a social life

and maximising their independence while also getting the support they need to fulfil their potential.

To find providers who can help you find the best shared living accommodation for you, turn to page 145 of the Accommodation directory.

Short term accommodation

Finding the right accommodation setting to meet your needs can be

overwhelming, especially if you and your carer need to take a break or you are

being discharged from a stint in hospital and need to find accommodation that will ensure you are looked after for a short period of time.

Short term accommodation helps you make new friends and meet new people, try new activities, step outside your comfort zone and achieve some independence. Types of short term accommodation include: ⃝ One-on-one short-term care where you are paired up with a support worker

for a period of time that suits your particular needs. This can be spent in your home or out in the community participating in local activities.

⃝ Group short-term options match your needs with other people who may have similar needs and interests and enjoy participating in a group respite activity.

⃝ Facility-based is where your needs and interests align with shared short-term accommodation facilities.

Turn to page 145 to find providers who offer short term accommodation.

Specialist Disability Accommodation (SDA) Specialist Disability Accommodation (SDA) is a type of NDIS-funded

accommodation for people with very high support needs. This specialist

accommodation is provided to people who are NDIS participants or likely to

become one. The funding covers the cost of a person’s home so that they can live

and receive their day-to-day supports. Importantly, it allows people with disability to remain integrated into the community.

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DPS Guide to Disability Support Western Australia 2019

SDA gives people with disability a choice about their housing environment,

ensuring they receive the right support and housing design for them, including lighting, access spaces and amenities.

For example, if you have an acquired brain injury, sensory or intellectual disability

or complex mobility issue, SDA will ensure you receive the support you require, in a house that is suited to your needs.

If you believe SDA may suit you or a loved one, speak to your Local Area Coordinator.

You’ll find a list of providers offering SDA in the directory starting on page 145.

Supported independent living your daily needs. If so, supported independent living may suit you. This type of

accommodation may include living in a block of units alongside other people with disability and receiving support in your home.

These types of support could include laundry, cleaning, meal preparation and personal care. In this situation, you are surrounded by people who know and understand your needs, as well as neighbours in similar situations.

You may be eligible for NDIS funding for supported independent living if you live

in a private rental home, own your own home, live with others or live in Specialist Disability Accommodation.

A number of disability providers across each State and Territory work can help you find the right supported living accommodation for you.

There are three levels of supported accommodation, dependent on your needs and the number of people in the supported living setting. The funding for this type of accommodation varies in the NDIS price guide.

⃝ Lower needs – supervision of living arrangements and support is not usually provided 24/7.

⃝ Standard needs – 24/7 support including assistance and/or supervision of most daily tasks, overnight sleepovers.

Accommodation

You may enjoy living independently but also require some extra support to meet

⃝ Higher needs – frequent assistance to the individual with managing

challenging behaviours, continual assistance with all daily tasks, management of complex medical needs such as ventilation, active support 24/7, including overnight support.

Through supported independent living, you have access to trained staff to help

you engage in vocational, educational and recreational activities and increase your independence around your home through meal preparation, gardening and other domestic duties.

Turn to page 145 of the Accommodation directory to find providers who offer supported independent living.

Tenancy Finding the right rental property for you can be difficult. For example, if you use

a wheelchair you may need somewhere without stairs, with sliding doors and an accessible bathroom.

If you have a disability the Western Australian Housing Authority ensures you have access to a range of appropriately designed and located low cost housing options.

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143

They also offer housing programs including mainstream rental programs and

community housing programs. For example, the Community Disability Housing

Program and Access Home Loan scheme has been created specifically for people with disability. For more information on these you can contact the Housing Authority on 08 9222 4666 or visit housing.wa.gov.au

As a tenant of a rental property, you can receive financial support. If you meet the eligibility requirements you may be able to receive

Commonwealth Rental Assistance (CRA) through Centrelink which provides you with some financial assistance.

To help explore rental housing options that meets your needs, contact your local Department of Communities Housing branch to discuss.

There are a number of disability housing organisations who can help find and

Accommodation

place you in a suitable rental property.

You can find a list of providers in the Accommodation directory on pages 145 -148.

Ten questions to ask when considering supported independent living 1. Can I choose who I live with?

Feeling comfortable in your home is super important, which is why you are able to choose your roommate.

2. Do I get to choose which house I live in?

Your housing options depend on your needs and your NDIS plan, but there are lots of different options you can speak to your plan manager about.

3. Can I live by myself?

If this is a goal of yours, it is certainly something you can work towards with your NDIS plan, but ultimately it depends on the type of NDIS funding you receive.

4. Do I get to choose my support workers?

Yes. Often disability support providers match you with support workers who share common interests, beliefs or cultural backgrounds. Have a chat with your provider to find the best support worker for you.

5. Can I still see my family and friends?

Absolutely. You can have them come visit you as often as you like. They can also take you out into the community or you can visit them.

6. Do I have to do my own cooking and cleaning?

Your support worker can support you in doing these tasks but learning these skills and improving your independence is also important.

7. What happens if I am not happy with where I live?

Your happiness is paramount. If you aren’t happy where you live please express your concerns with your family and provider.

8. What items will I be paying out of my own pocket?

You will still need to pay for anything outside of your NDIS plan like your bills and groceries.

For example, the NDIS won’t cover your groceries, but they will pay a support worker to take you shopping.

9. Can I have visitors?

Yes – but be mindful of who you live with as well.

10. Can I change provider?

Absolutely. If you wish to change providers speak to your plan manager to find a suitable alternative.

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• • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • •

ü ü ü ü

10001 11100 01010 01110

Accommodation Western Australia

The tables on the next few pages list only ‘verified’ Accommodation providers.

Provider Name Location Phone Providers servicing all of WA (continued) is correct. ABC Supports Capitol 0123 456 789 ABusiness Riverside 12 3456 7890 Providers are listed by service region. See the map on the following page for XYZ City Centre 23 4567 8901 the boundaries of each service region. If a provider services one or multiple Community Housing 03 9856 0050 regions, they will be listed in each of the applicable regions. They’ll be listed

Accommodation Western Australia

under ‘Providers servicing all of WA’ if no region was selected or they service the whole State.

Provider Name

• • • • • • • •

Location

Services

Phone

The lists include both registered and unregistered providers Providers NDIS servicing all in ofalphabetical WA (continued)

Accommodation • • ABusiness Riverside 12 3456 7890 NDIS. It also indicates some of the specific services they deliver. • • Western Australia Accommodation XYZ City Centre 23 4567 8901 • A tick in the ‘verified’ column indicates that the provider has confirmed the Community Housing 03 9856 0050 • Western Australia information that is displayed is correct. Provider Name Location Phone order, detailing whether they provide Core, Capital or Capacity supports under ABC Supports Capitol the 0123 456 789

Providers that are listed without location details have that they will Providers servicing allindicated of WA (continued)

Service

Reg iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Reg iste 24 H I T Y our C O R red NDI E S Pr E Hou merg ovid sing enc C AP er y I Lon T A L g Te C A PA Resp rm Acc C omm ite 24 H I T Y oda o Sha u r tion red Hou Emerg sing enc Sho Living y rt Te Lon r g m T Spe A e Reg ciali ccom Resp rm Acc mod iste st D omm ite S oda C O R red NDIuppor isabilit ation Sha tion t y S e E r A P d e ccom Ten rovi Ind d L i anc der epe C AP v m i S n ho g o nde I TA 0 y nt L dation rt Term C A P L - 4 ye (SpDA ivin A a e g AC 5 rs c)iali ccom mo st 24 H I T Y - 12 y S u ears ppo Disabili dation our 1 r t E 3 t y m Hou Ten ed Ind Accom sing er1genc17 yea a e n p r c y e s 8y nd moda L

These providers have confirmed with DPS that the information that is displayed

iste C O R red NDI S Pr E ovid C

• • • • • • • •

DSG Web ID

Reg

Provider Name Location Phone Providers servicing all of WA (continued) ABC Supports Capitol 0123 456 789 ABusiness Riverside 12 3456 7890 XYZ City Centre 23 4567 8901 Community Housing 03 9856 0050

Reg

Accommodation Western Australia

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC 24 H I T Y our Hou Emerg sing enc y Lon g Te r m Resp A ite ccomm oda Sha tion red Sho Living rt Te Spe rm Acc ciali omm Sup st Disab odati on por ility t Ten ed Ind Accom anc epe y nde modat 0-4 nt L i ivin on (SDA yea g ) 5 - 1 rs 2 ye 13 - ars 17 18 - years 64 y 65+ ears yea Veri rs fied Adve Pag rtiseme e nt

Services

Accommodation Directory Listings

How to read the Accommodation Directory

• • • • • • • • • • • • • • • • • • • • • • • • •

• • •Age •Groups • Phone • • • • • • • • Location Services ABusiness Riverside 12 3456 7890 •of • all •of •WA (continued) • • • • • • servicing If a service provider has an advertisement in this Guide, then Providers the page number XYZ ‘Advertisement Page’. City 23 4567 8901 • • • Capitol • 0123 456 789 • • • •• • •• •• ABCCentre Supports the advert is listed in red under Community Housing • • •Riverside • 12 3456 7890 • • • •• •• • • ABusiness 03 9856 0050 • Reg iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC 24 H I T Y our Hou Emerg sing enc y Lon g Te r Resp m Acc omm ite oda Sha tion red L i Sho ving rt Te Spe rm Acc ciali omm Sup st Disab odati on por ility t Ten ed Ind Accom anc epe y nde modat 0-4 nt L i ivin on (SDA yea g ) 5 - 1 rs 2 ye a 13 - rs 17 18 - years 64 y 65+ ears yea Veri rs fied Adve Pag rtiseme e nt

Supports but their head office mayProvider Capitol 0123 interstate. 456 789 • • deliver services in WesternABC Australia be based Name

Accommodation The ‘DSG Web ID’ number can be used as a unique identifier to find out more XYZ about the provider on DisabilitySupportGuide.com.au. You can enter Westerninformation Australia Community Housing

City Centre 23 4567 8901 03 9856 0050 DSG Web ID

the ID number into the search toolbar on the home page to view the full profile and range of services of the provider.

vider Name Location Phone oviders servicing all of WA (continued) Supports Capitol 0123 456 789 siness Riverside 12 3456 7890 City Centre 23 4567 8901 munity Housing 03 9856 0050

• • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • •

ü ü ü ü

• •

• • •

10001 11100 01010 01110

DisabilitySupportGuide.com.au

145

• • • •

Western Australian regions To help you find providers that offer services near you, we have sorted the directory tables on the following pages into a number of regions.

Providers that have indicated they look after all of Western Australia or those that did not specify a region with DPS are

listed under â&#x20AC;&#x2DC;Providers servicing all of WAâ&#x20AC;&#x2122;. If a provider services one or multiple regions but not all, they will be listed in each of the applicable regions.

You can use the map below to work out which region covers the area you live in.

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DPS Guide to Disability Support Western Australia 2019

Provider Name Location Phone Providers servicing all of WA Ability Centre Coolbinia 1300 106 106 At Home Care Subiaco 08 9381 3344 Axcess Disability 0488 551 331 Community Housing 03 9856 0050 Multicare Trigg 0469 584 804 Plan and Grow Malaga 0402 287 700 Spinal Cord Injuries Australia 1800 819 775 St Jude’s Disability Services Kewdale 08 9279 4343 Teem Treasure Morley 0418 867 728 Wesley Mission Queensland 1800 448 448

Providers servicing Coral Coast region Essential Personnel Midland 08 9374 0131 Geraldton 08 9921 1505 Midwest Community Living Association Providers servicing North West region Key Assets The Children's Services Stirling 08 9207 5900 Life Without Barriers WA

Warwick 08 9208 3443

Providers servicing Outback region Accessability WA Narrogin 08 9881 4557 Anglicare WA Bridges Disability Support Service East Perth 1300 114 446 Cam Can Como 08 9316 1624 Essential Personnel Midland 08 9374 0131 Life Without Barriers WA

Warwick 08 9208 3443

Providers servicing Perth region Ability Housing Swanbourne 08 9384 5221 Accessability WA Narrogin 08 9881 4557 Accommodation and Care Solutions 1300 675 893 Activ Foundation Wembley 08 9387 0555 Alpha Carers Australia West Perth 08 6165 2424 Anglicare WA Bridges Disability Support Service East Perth 1300 114 446 Brightwater Care Group Osborne Park 1300 223 968 Cam Can Como 08 9316 1624 Crosslinks Incorporated Midland 08 9374 1600 Essential Personnel Midland 08 9374 0131 Family Support WA Wanneroo 08 9405 1885 Jennifer Holl Lesmurdie 0404 969 780 Key Assets The Children's Services Stirling 08 9207 5900

R eg

Accommodation Western Australia

Age Groups

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DisabilitySupportGuide.com.au

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Age Groups

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Providers servicing South West region Accessability WA Narrogin 08 9881 4557 Anglicare WA Bridges East Perth 1300 114 446 Disability Support Service Cam Can Como 08 9316 1624 Key Assets The Children's Services Stirling 08 9207 5900 Key Assets WA Stirling 08 9207 5900 Lamp Busselton 08 9754 1834 Life Without Barriers WA MSWA One2One Parkerville Children and Youth Care

Warwick 08 9208 3443 Wilson 1300 097 989 Midland 08 6278 3900 Parkerville 08 9290 1200

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148

DPS Guide to Disability Support Western Australia 2019

Advisors

DisabilitySupportGuide.com.au

149

EMPOWERING YOU TO MAKE INFORMED CARE CHOICES

We provide vital information in print and online for senior Australians and people living with disability.

Publications

Websites

Easy to read information about navigating your care journey, plus a provider directory for your area.

Stay informed on aged care and disability support, including provider listings and information guides.

Compare Your Options Save time online by comparing up to ten care and support options using the one simple enquiry form.

(available now on AgedCareGuide.com.au — coming soon to DisabilitySupportGuide.com.au)

Find out more about how we’re changing the way Australians make decisions about their care and support

AgedCareGuide.com.au DisabilitySupportGuide.com.au 150

Tell Your Story Read and leave reviews for online facilities and service providers you’ve used.

(available now on AgedCareGuide.com.au — coming soon to DisabilitySupportGuide.com.au)

About Advisors Advisors

Whether you’re trying to find a job, need financial advice or want to gain an understanding of the best supports available to you under the National Disability Insurance Scheme (NDIS), an advisor who specialises in a specific area will be able to help you make sense of it. There are employment advisors who can help you work through the opportunities available to you when you transition from school into the workforce, and financial services who can give advice on what effect your disability may have on your

income and financial situation. Or you may need help from a plan manager to

help you navigate the funding system to make sure you get the most out of NDIS supports services.

Advisors can help make your life easier and will work with you to ensure you get

the best outcomes for you. They can look at your personal circumstances and what you’re trying to achieve and give you advice on what steps need to be taken.

On the following pages we explain what different Advisors do and how they

can help you. The Advisors Directory starting on page 157 lists providers who deliver services in Western Australia.

Case Study

Finding the right care and support

for you or your loved one can be

challenging but one mum tells the

story of how her and her daughter’s

Through Support Coordination

services, Melisa was able to access

the disability support pension and

a Concession Card to receive a

lives changed when they found their

discount on vital medication.

Melisa was born with autism spectrum

alongside a therapist to assess,

perfect fit.

disorder and pervasive developmental

disorder. Her mum Natalija who

works full time in the police force

found it difficult caring for Melisa

The support coordinator worked

write reports and gather evidence

of Melisa’s condition to set her up

with the NDIS and find the right

accommodation option that would

after she finished high school. During

help her thrive as a young adult.

respite but soon after it became

Melisa was accepted for Supported

her schooling years, Melisa accessed

Through their hard work, 20-year-old

clear she needed to find stable

Independent Living (SIL) and now lives

needs while allowing her mother to

for day-to-day activities.

accommodation that would meet her

continue working.

has led to new friendships and the

in a group home with 24-hour support This increased support will allow

every way,” Melisa’s mum says.

and skills in the areas of dressing,

them.”

Melisa to develop her independence

Insurance Scheme (NDIS) plan and

toileting and showering.

find her daughter the perfect home.

outside her family network which

development of communication skills.

Melisa’s mum enlisted Brightwater to

help organise her National Disability

Living in the shared home has also

meant Melisa enjoys social interactions

“Brightwater have changed our lives in “We would have been lost without Case study provided by Brightwater

DisabilitySupportGuide.com.au

151

Assessments

Before you can start any type of therapy or support it is common to have an

assessment first. The purpose of assessments is to get to know you, understand

how your disability affects your daily life and what support you need to help make your life easier.

You’ll meet the therapist that will support you through the sessions or a clinical

director and they will also discuss with you what you would like to achieve through the therapy sessions and what the therapy will involve.

An assessment will identify what your needs are to make sure you receive the appropriate support. In some cases the professional can refer you to other specialists for additional support.

Before you start using special equipment such as a wheelchair, hearing aids or

home modification equipment such as grab rails or ramps, it is best to have an

assessment to make sure that the equipment you’ll be using is right for you and your circumstances.

Advisors

To find providers who offer assessments near you, turn to the Advisors Directory on pages 157-160.

Case coordinators

Case coordinators are highly qualified workers who can meet with you to

discuss your needs. They act as overarching case managers, assigning support coordinators to coordinate the supports required in your NDIS plan.

These important coordinators talk to providers about the supports you need and take case notes to support insurance or legal claims.

Case coordinators will identify what supports you may need and keep well-

documented information about you and what you require. They will then hand the plan of action over to a support coordinator to implement your supports.

To find case coordinators in your area, turn to the Advisors Directory on pages 157-160.

Education support

By law every child is entitled to the same education opportunities. For students

with disability, schools must make ‘reasonable adjustments’ to student learning

programs and the school environment. To ensure a safe and inclusive environment for students with disability adjustments can be made to the way the classroom is set up, the approach to teaching and learning, ways students are assessed

for progress, as well as planning to meet individual needs and ongoing training for staff.

The Department of Education and Training is responsible for day-to-day

supervision of students, employing appropriately trained staff, providing learning

aids, organising transport for school activities, adjusting the school curriculum and ensuring the school buildings are easily accessible. However, some supports may be covered through the NDIS.

You may receive education supports through your NDIS plan if you need assistance with self-care at school, specialist transport, portable equipment or specialised, intensive support when transitioning between schools.

You’ll find more information about Western Australia education support programs for students with disability on page 36. 152

DPS Guide to Disability Support Western Australia 2019

Students with disability can access additional support at primary and high school through both internal and external services. These can include special programs within the school, specialised schools, counselling, tutoring, as well as teaching aids and allied health supports. Support is also available at most preschools, kindergartens and early learning centres.

Specialist advisors can give you further information and guide you if you are

interested in continuing in higher education or vocational education and training. You can find more information on educational support at the Department of Education and Training website education.gov.au.

To find providers who offer education support in the Advisors Directory go to pages 157-160.

Employment support As well as increasing your independence and participating in your community,

finding employment will help you develop new skills. An employment support

advisor can offer career advice and help you plan an employment pathway, so you To help with some basics, employment services may assist with writing your

resumĂŠ or finding other professional development opportunities. They may also

support you by finding on-the-job training and supporting employers to assist you in your work.

Service providers can also help support you in your employment by providing

the opportunity for you to work within a service provider owned business. This is known as â&#x20AC;&#x2DC;supported employmentâ&#x20AC;&#x2122;.

Once you have found a job, you can receive one-on-one support to help you maintain your employment and smooth out any difficulties you may face.

Advisors

can work towards your employment goals.

There are a number of Government programs which aim to support people with disability in finding and keeping employment.

Read more about employment and volunteering options on page 76 and turn to pages 157-160 to find employment support near you.

Financial services Living with or looking after someone with a disability can impact your life

financially. Financial services such as financial advisors can assist in budgeting, organising finances and planning for the future.

If your disability means you are unable to work you may be eligible for a regular payment from the Government. Financial advisors can offer advice on how to manage your income and any financial assistance you receive. They can also

help in planning for the future, especially if you are under the care of a family

member. Financial services can also be appointed to make financial decisions on your behalf.

The Financial Planning Association of Australia can help you find an accredited planner in your local area, however, it is always a good idea to ask financial

planning companies if they have previous experience in handling the monetary matters of people with disabilities. Some financial planning companies even specialise in this!

To find financial services turn to pages 157-160 of the Advisors Directory.

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153

Intervention support Intervention support is an umbrella term for all the different supports available to

help you gain or regain your independence and increase your participation within your community.

These supports could include strategies to prepare you for employment, such as assistance in searching for a job, training and skill building or support in finding community activities that interest you.

Advisors

Intervention support plays an important role in helping you live a fulfilling life and achieve your goals.

Turn to pages 157 to find providers offering intervention support.

Plan managers If you choose to not self-manage or have an agency manage your NDIS funds, a plan manager can help. They receive invoices from your providers, pay invoices and provide you with a monthly statement showing your funding spending.

Plan managers can help you make the most of your funding and also allow you to use the supports of non-NDIS registered providers. They give you the freedom of choice and control without all the responsibility of self managing your NDIS plan. At your NDIS planning meeting you can discuss how you want your funds

managed and you can choose a plan management provider. Your support coordinator can help you select the best plan manager for you. To find a plan manager near you turn to pages 157-160.

Do You Need Inspiration? Essential Personnel can assist you to achieve your goals We offer: Life Skills: Recreational Activities; Accommodation Supports and Coordination of Supports. Employment: Assistance to be job ready and to find and keep a job suited to your skills.

If you are interested, please contact us:

1800 875 432 reception@essentialpersonnel.org.au 154

DPS Guide to Disability Support Western Australia 2019

Support coordinators Support coordinators can assess, plan, liaise, monitor and evaluate your supports to help you achieve the outcomes you want from your NDIS plan and support

services. They approach each case differently to meet your individual needs and help you reach your goals.

To help you get the support you need support coordinators will need to: ⃝ understand you, your disability and your family

Advisors

⃝ liaise with and involve service providers that meet you and your family’s needs ⃝ highlight any barriers standing between you and support services and/or achieving your goals.

They are also responsible for: ⃝ ensuring there are adequate funds available to fulfil your support ⃝ resolving any problems that arise with you or your service provider. Support coordination can be broken up into three areas: ⃝ Support connection helps develop your ability to take control of your NDIS

plan and supports by maintaining relationships with your service providers, resolving any issues and connecting to support services.

⃝ Support coordination helps you navigate the often confusing and complex service delivery environment by developing your skills in connecting to,

coordinating and managing your support services. It also helps build your

confidence in reaching out to service providers that will help you meet your individual goals, such as occupational therapy or behavioural support.

⃝ Specialist support coordination is suited for people in high-risk situations. It is a time limited support that addresses complex barriers and assists you in connecting to appropriate support services. Specialist support

coordination is a high intensity support and is only appropriate under exceptional circumstances.

Turn to page 157-160 to find providers in your area who offer support

coordination.

YOUR ULTIMATE GUIDE FOR DISABILITY SUPPORT

KNOW SOMEONE LIVING WITH DISABILIT Y? Disability Support Guide gives you all the information you need to make informed decisions and connect with the best support for you.

Disability Support Guide

7000+

PROVIDERS LISTED

DisabilitySupportGuide.com.au DisabilitySupportGuide.com.au

155

Western Australia regions To help you find providers that offer services near you, we have sorted the directory tables on the following pages into a number of regions.

Providers that have indicated they look after all of Western Australia or those that did not specify a region with DPS are

listed under â&#x20AC;&#x2DC;Providers servicing all of WAâ&#x20AC;&#x2122;. If a provider services one or multiple regions but not all, they will be listed in each of the applicable regions.

You can use the map below to work out which region covers the area you live in.

156

DPS Guide to Disability Support Western Australia 2019

10001 11100 01010 11011

Advisors Western Australia

Provider Name

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The tables on the next few pages list only ‘verified’ Advisors. These providers have servicing all of WA Providers confirmed with DPS that the information that is displayed is correct. ABC Supports Capitol 0123 456 789

ABusiness Providers are listed by service region. See the map on the opposite page for XYZ

Riverside 12 3456 7890 City Centre 23 4567 8901

the boundaries of each service region. If a provider services one or multiple

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and range of services of the provider.

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services or works from a set location such as a medical practice. A tick in the

Riverside 12 3456 7890 Advisors XYZ City Centre 23 4567 8901 The tables show if the provider can come to your house or school to deliver Western Australia ABusiness they deliver. NDIS. It also indicates some of the specific services

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Advisors Western Australia

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157

Advisors Western Australia

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Asse I T Y ssm Case ent Co Edu ordinat cati ion o Emp n Sup loym port Fina ent S upp nc i a Inte l Supp ort ort rven Plan tion S upp Ma Sup nagers ort por t Oth Coord inat er ion Sup por t Sup delive por t de red at h 0-4 li o yea vered in me r s prac 5-1 tice 2 ye 13 - ars 17 18 - years 64 y 65+ ears yea Veri rs fied Adve Pag rtiseme e nt

Services

R eg

Provider Name Location Phone Providers servicing all of WA Ability Centre Coolbinia 1300 106 106 • Acacia Medical 02 6771 4655 • All Disability Plan Management 1300 399 913 • Ann Wootton Ellenbrooke 0468 365 749 • Axcess Disability 0488 551 331 • Better Life Mobile 03 9018 5349 • Capital Guardians 03 9005 5711 • Chatterbox Speech Pathology Stirling 0405 176 931 • Fabic 07 5530 5099 • Hadrill Accounting 02 6154 7792 • Haptic Design 0416 107 975 • HCA Home 1300 422 634 • Hendercare West Perth 08 6332 5000 • Hypno-Link 08 7122 3232 • Inside Out Occupational Therapy Group Manning 0423 673 909 • Integra WA West Perth 1300 937 187 • Intelife Group Balcatta 08 6169 1100 • Life Without Barriers 02 4033 4500 • Lighthouse Health Group WA South Perth 08 9362 5483 • Mable 1300 736 573 Manage It Belmont 08 9380 0271 • Mark Barber 0481 571 751 • Me Well 1800 258 258 • Motor Neurone Disease Association WA Nedlands 08 6457 7355 • MPD Accessibility 07 3892 2227 • Multicare Trigg 0469 584 804 • My Plan Manager 1800 861 272 • New Hope Therapy Counselling & Mediation Baldivis 0407 900 973 • Perth Healthcare and Support Enterprise Carramar 0418 750 524 Plan and Grow Malaga 0402 287 700 • Road Safety Educators Australia 0411 110 112 • Simavita (Aust) 02 8405 6300 • Spinal Cord Injuries Australia 1800 819 775 • Technical Solutions Australia 03 9737 9000 • Teem Treasure Morley 0418 867 728 • The Centre for Applied Behaviour Analysis 1800 800 560 • The Deaf Society 02 8833 3600 • Therapy Focus Bentley 1300 135 373 • Wesley Mission Queensland 1800 448 448 • Providers servicing Coral Coast region Essential Personnel Midland 08 9374 0131 •

DSG Web ID

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158

DPS Guide to Disability Support Western Australia 2019

Advisors Western Australia

Age Groups

Services

R eg

Provider Name Location Phone Providers servicing North West region EPIS Incorporated Newman 08 9175 5179 • Far North Community Services Broome 08 9193 5207 • Halls Creek Community Care Halls Creek 08 9168 6251 • Key Assets The Children's Services Stirling 08 9207 5900 • Life Without Barriers WA

Warwick 08 9208 3443

Providers servicing Perth region Access Plus WA Wembley 08 9441 2677 Accessability WA Narrogin 08 9881 4557 Activ Foundation Wembley 08 9387 0555 Alpha Carers Australia West Perth 08 6165 2424 Anglicare WA Bridges Disability Support Service East Perth 1300 114 446 Anita Narayan 0414 014 685 At the Corner 1300 510 520 Australian Tomatis Method 1800 677 010 Autism Alliance Malaga 08 9248 7413 Autism and Educational Services WA Wanneroo 08 9240 5800 Behaviour-Analytic Special-Education Services (BASES) Canning Vale 0498 991 281 Brightwater Care Group Osborne Park 1300 223 968 Cam Can Como 08 9316 1624 Chorus Subiaco 1800 264 268 Chung Wah Community & Aged Care NDIS Services Northbridge 08 9328 3988 Coastal Occupational Therapy Shoalwater 0417 080 289 Como Solution Focused Counselling Services Como 0400 041 806 Crosslinks Incorporated Midland 08 9374 1600 Directions Disability Support Services Maddington 08 9262 4900 Down Syndrome WA South Perth 08 9368 4002 Essential Personnel Midland 08 9374 0131 Family Support WA Wanneroo 08 9405 1885 Good Samaritan Industries Canning Vale 08 9463 0562 Guides 4 Sight Ellenbrook 0438 599 956 Interchange WA Maddington 08 9329 9399 Joblife Employment 1800 319 502 Key Assets The Children's Services Stirling 08 9207 5900 Key Assets WA Stirling 08 9207 5900 Life Without Barriers WA

Warwick 08 9208 3443

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Advisors Western Australia

Age Groups

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Provider Name Location Phone Providers servicing Perth region (continued) Lighthouse Health Group 02 9439 3480 • Loveridge Occupational Therapy Services Kalamunda 0419 629 329 • Mental Health and Wellbeing Armadale 0433 644 294 • Mind Australia 1300 286 463 • MSWA Wilson 1300 097 989 • • • My Supports Midland 08 9274 7575 • • • National Trade Supplier Warnbro 08 9524 5441 • • • One2one Midland 08 6278 3900 • • • ORS Group 1800 000 677 • Paediatric Nursing Services Yokine 0451 808 158 • • • Peach Speech Pathology Coolbellup 08 9331 5436 • Richmond Wellbeing Cannington 08 9350 8800 • • Rise Network Disability Services Middle Swan 08 6274 3700 • • • Rocky Bay Mosman Park 08 9383 6113 • • • SMP lifeskills2work Gosnells 1300 100 767 • • • Southern Cross Care WA Rivervale 1300 669 189 • • • Southern Districts Support Services Byford 08 9498 4800 • • • The Therapy Space WA Nedlands 08 9272 1424 • • Unparalleled Solutions Wanneroo 0420 667 476 • • • Vision Australia - Blind and Low West Leederville 08 6246 4505 • • • Vision Services WA East Victoria Park 08 9472 0550 • • • WA Blue Sky WestCare Nedlands 08 6389 4100 • • Providers servicing South West region Accessability WA Narrogin 08 9881 4557 • • • Anglicare WA Bridges Disability Support Service East Perth 1300 114 446 • • Cam Can Como 08 9316 1624 • • • Chorus Subiaco 1800 264 268 • • • Include Me In Busselton 0408 622 352 • • Joblife Employment 1800 319 502 Key Assets The Children's Services Stirling 08 9207 5900 • • Key Assets WA Stirling 08 9207 5900 • • Lamp Busselton 08 9754 1834 • • •

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DPS Guide to Disability Support Western Australia 2019

Equipment & Technology

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Equipment & Technology

About Equipment & Technology You can use the wide range of equipment and technology that is available to help you with tasks you wouldn't normally be able to do, or to make them easier and safer for you to do them. These devices or systems can give you confidence with everyday living by assisting with mobility, communication and personal care. They may also reduce the need for assistance from another person and in some cases, may prevent or slow the development of further impairment.

Common equipment may include handrails or bathroom chairs and some can be tailored specifically for your needs, such as a prosthesis. Technology can also be

used to make life easier by modifying devices and appliances, such as vehicles and beds to make them easier to access or operate.

As technology is ever changing, it is worthwhile checking in to see what new products could benefit you.

On the following pages we explain what different Equipment & Technology options there are and how they can help you. The Equipment & Technology Directory starting on page 167 lists providers who deliver services in Western Australia.

Case Study

Martie Taljard is a wife, mother and

grandmother who enjoys being able

to get out and about, shopping and

keeping in touch with her family

and friends.

When Martie became eligible for

the NDIS in Western Australia,

one of her goals was to maintain

her independence.

“I was having difficulty getting around

and was finding it harder to do

activities like the shopping,” she says.

Together they trialled and assessed a variety of scooters to find the right

one for Martie.

Emma says its important to trial assistive technology in all the environments it may be used in. “With Martie, we began trialling scooters on the ILC Nedlands display floor and then moved onto trials in her home and local shopping centre.” “We decided the best option would be a scooter that could be loaded into the back of Martie’s car.” “It is a taller scooter so when Martie sits in it she can easily reach the shelves at the supermarket and maintain eye-level contact with other people,” she says.

her husband’s hand on walks again.

To address her mobility issues

Martie worked with Independent

Emma then applied for Martie to have the scooter funded.

hold his hand,” Martie says.

Living Centre WA (ILC) Occupational Therapist Emma Van Chastelet.

Today, Martie can move around with

much more ease and independence.

“This meant I was becoming

increasingly reliant on other people to

push me in my wheelchair, or I simply

wasn’t going to places where I would

have to walk far.”

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DPS Guide to Disability Support Western Australia 2019

Just as importantly, she is able to hold “What I love most about the scooter

is the fact that my husband and I can

go on walks and I am actually able to

Case study provided by Independent Living Centre WA

Aids and equipment Some common aids and equipment that can help you go about daily tasks

include visual/hearing equipment, such as hearing aids or a large print computer keyboard, mobility equipment, such as a walking frame or a wheelchair, assistive

equipment, such as shower chairs, lifters and bed barriers, aids for daily living, such as modified eating utensils, orthotics and prosthetics, such as artificial body parts or splints and braces, sensory regulation and educational toys. funded through the Scheme to either hire or buy.

You can speak to your plan manager or Local Area Coordinator about what tasks you believe can be helped with the use of aids or equipment.

You can find providers who offer a range of aids and equipment in the directory tables on pages 167-174.

Assistive technology Assistive technology is any device, system or design used to help you perform functions that you find difficult.

If you have a physical or intellectual disability, assistive technologies can be

critical in allowing you to communicate, participate in everyday tasks and achieve

independence. These technologies also benefit your support network such as your family members, carers, teachers, employers and members of the community.

Assistive technologies can also be referred to as inclusive or adaptive technologies and range from manual and electronic devices.

These devices and products do not have to be costly or high-tech. Some examples of assistive technologies include automatic door openers, touch screens, adaptive video game controllers, ramps and vehicle modifications. For example, assistive technology can help someone who is vision impaired read through the use of

audio devices or adaptive utensils may allow someone with limited motor skills to eat independently.

To ensure you are getting the right assistive technology for you, it is important to seek advice from a health professional or assistive technology specialist to help

understand your goals and abilities, current environment, the location in which you will use your assistive technology and the features and options that may

benefit you. They can also help arrange the delivery of your product, assist in

set-up, show you how to use the technology, ask any questions you have and

Equipment & Technology

These supportive aids and equipment can be included in your NDIS plan and

provide ongoing support.

To find providers who offer assistive technology in your area, turn to pages 167-174.

Communication equipment If you have difficulties communicating, there is equipment that can help.

Augmentative and Alternative Communication (AAC) are communication methods used to support or replace speech. These methods can be unaided, non-electronic or electronic.

Unaided communication includes the use of hand signals and gestures, body sign and touch cues.

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Equipment & Technology

Non-electronic communication is the use of written words, symbols, spelling

and pictures to communicate. Some examples include a communication board

or book. A communication board is a grid with two or more symbols that allows

others to interpret what you are trying to communicate through pointing. These

symbols can include pictorial objects, photographs, drawings, alphabet symbols or words.

Similarly, a communication book also works on ‘pointing’ in order to convey

a message. The books can have a range of categories inside which help with expression, such as people, emotions and food.

Electronic equipment is another great way to assist with communication. Recorded speech devices work off recorded messages, which you select with a switch or button. Speech Generating Devices (SGDs) are used to create messages to be

spoken out loud. Specialised keyboards allow you to type a message containing letter, words or picture symbols. Voice amplifiers use a microphone near the person’s mouth or voice box.

It is important to consider your individual needs, cost, ease of use and options

when deciding on the communication equipment that is best suited to you. Ask a communication specialist for personalised advice before making any decisions. If you need communication equipment, turn to pages 167-174

Educational toys For a child with disability, special needs toys can help with skill building and

learning. These educational products can help manage fidgeting, develop fine or

gross motor skills, handwriting and reading, hand function and interpersonal play. Sensory toys are particularly helpful for children with autism spectrum disorder or other sensory difficulties as they help children remain calm and focus their

attention. Some sensory toy examples include water or sand tables, finger paint and light up toys.

Andrew wants to enjoy the beach.

With assistive equipment he can. What are your goals? The Independent Living Centre WA has been the leading centre of excellence for assistive technology and equipment options for 40 years. Whatever your goals are, our experienced health professionals are passionate about helping you to achieve them with the best equipment and technology solutions. Speak to us today about having an occupational therapist, physiotherapist or speech pathologist visit you at home.

Phone (08) 9382 0200 Email refer@ilc.com.au Visit www.ilc.com.au 164

DPS Guide to Disability Support Western Australia 2019

by allowing them to ‘cause’ a reaction. These types of toys develop hand-eye coordination, repetitive actions and sensory exploration which is helpful for

children with autism. Some common cause and effect toys include water squirters and pop up or light up toys.

Puzzles provide many developmental benefits including improved cognitive function, strategy and decision making.

Fidget toys can help children with ADD or ADHD. These toys promote

concentration and self regulation while decreasing stress. Some examples include play dough, sensory cushions or stress balls.

Children with oral motor difficulties can benefit from oral motor toys. These include bubbles, chewable jewellery and chewy tubes.

Educational picture books also help children with disability understand common societal concepts and acceptable ways to behave.

Turn to pages 167-174 to discover where you can find educational toys for your child.

Equipment & Technology

Cause and effect toys help your child develop visual motor and grasping skills

Regain the freedom of your home Simple, safe and stylish, Acorn Stairlifts give people the chance to enjoy their own homes once again. • The only company to supply and install our own stairlifts • For straight or curved staircases

• Indoor and outdoor lifts • Free home assessment • Fast installation • Safe and reliable

1800 118 364

CALL NOW FOR YOUR FREE BROCHURE & QUOTATION

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165

Healthcare products You may find that you need some help with personal care tasks such as washing

or showering, dressing and maintaining your personal hygiene. There are products and equipments available that can help make these everyday tasks easier.

Personal hygiene products include disposable or washable incontinence products,

feeding bibs, modified hair combs and wound dressings. Medical equipment, such as syringes and enteral feeding products are also available to those who need it.

Equipment & Technology

You can speak to your doctor or specialist about which healthcare products are available to help your personal hygiene.

Youâ&#x20AC;&#x2122;ll find providers who offer healthcare products in the directory on pages 167-174.

Home modifications Making some adjustments around the home by changing the layout, having

special fittings installed or bringing in specialist equipment could make everyday life and activities easier for you.

These home modifications could include big changes like widening doorways for wheelchair access or lowering benches in the kitchen, or they could be as simple as installing a handrail or hiring or buying a lifting chair or a special bed.

If you are in rental accommodation, you may need written consent from the owner before any modifications can be made.

If youâ&#x20AC;&#x2122;re looking into home modifications go to the Equipment & Technology Directory on pages 167-174 for a list of providers.

Mobility equipment If you have limited mobility or are unable to use standard forms of transport you may want to look at mobility equipment or vehicle modifications to help you get around.

There are special scooters and bikes available, as well as motorised or manual

wheelchairs, and special bicycles and tricycles for both children and adults, to help you get out and about within your community.

Look in the Equipment & Technology Directory starting on page 167 to find mobility equipment providers near you.

Vehicle modifications Having your own transport to get around increases your independence, and you may be eligible for funding to modify your vehicle. Vehicle modifications can

make it easier to get in and out of your car, help transport your wheelchair without having to lift it in the vehicle, or mean you can drive it with specialised controls. You may be eligible to receive NDIS funding for these transport modifications. To find out where providers that can help with a vehicle modifications turn to pages 167-174.

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DPS Guide to Disability Support Western Australia 2019

Provider Name Location Phone Providers servicing all of WA ABC Supports Capitol 0123 456 789 ABusiness Riverside 12 3456 7890 XYZ City Centre 23 4567 8901

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Equipment & Technology Western Australia

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Equipment & Technology Western Australia

Age Groups

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Equipment & Technology Directory listings

How to read the Equipment & Technology Directory

Reg

Provider Name Location Phone Providers servicing all of WA displayed is correct. ABC Supports Capitol 0123 456 789 • • • ABusiness Riverside 12 3456 7890 •Service Providers are listed by service region. See the map on the following page for • XYZ City Centre 23 4567 8901 the boundaries of each service region. If a provider services one or multiple • • providers. These providers have confirmed with DPS that the information that is

Equipment & Technology under ‘Providers servicing all of WA’ if noWestern region was selected or they service the Australia

• • •

whole State.

Provider Name

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regions, they will be listed in each of the applicable regions. They’ll be listed

Services

ABC Supports order, detailing whether they provide Core, Capital or Capacity supports underCapitol 0123 456 789

Western Australia Reg

Provider Name Location Phone Providers that are listed without location details have indicated that they will Providers servicing all of WA

deliver services in Western Australia but their head office may be based interstate. Location Phone ABC Supports Capitol 0123Provider 456 789 Name If a service provider has an advertisement in this Guide, then the page number of Providers servicing all of WA ABusiness Riverside 12 3456 7890 the advert is listed in red under ‘Advertisement Page’. ABC8901 Supports Services Age Groups Capitol 0123 456 789 XYZ City Centre 23 4567 ABusiness Riverside 12 3456 7890 The ‘DSG Web ID’ number can be used as a unique identifier to find out more XYZ City Centre 23 4567 8901 information about the provider on DisabilitySupportGuide.com.au. You can enter

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• • • • • • • • • • • •

Reg iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Assi I T Y stiv Com e Techn olog mu Edu nicatio y cati n Eq o Hea nal To uipme ys nt lthc Hom are eM Mob odifica tion ility Veh Equip s men icle Oth Modifi t cati er ons 0-4 yea 5 - 1 rs 2 ye 13 - ars 17 18 - years 64 y 65+ ears yea Veri rs fied Adv e Pag rtiseme e nt

ipment & Technology the ID number into the search toolbar on the home page to view the full profile stern Australia

DSG Web ID

• • • • • • • • • • • • • • • • • • • • •

10001 11100 01010 11011

and range of services of the provider.

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iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Assi I T Y stiv Com e Techn olog mu Edu nicatio y cati n Eq o Hea nal To uipme ys nt lthc Hom are eM Mob odifica tion ility Veh Equip s men icle Oth Modifi t cati er ons 0-4 yea 5 - 1 rs 2 Reg iste 1 years r 3 e d CO R N 1 E 1D8IS Pr7oyears - 6 vide C AP I TA 6 4 yearr C A P L 5+ ye s ars AC Assi I T Y Verifie stiv A d eT d

• • • • ABusiness Riverside 12 3456 7890 the NDIS. It also indicates some of the& specific services they deliver. A tick in the • • • • Equipment Technology XYZ has confirmed the information that City Centre ‘verified’ column indicates that the provider is 23 4567 8901 • • • • • • • Western Australia • • • • • • displayed is correct. Equipment & Technology

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167

Western Australia regions To help you find providers that offer services near you, we have sorted the directory tables on the following pages into a number of regions.

Providers that have indicated they look after all of Western Australia or those that did not specify a region with DPS are

listed under â&#x20AC;&#x2DC;Providers servicing all of WAâ&#x20AC;&#x2122;. If a provider services one or multiple regions but not all, they will be listed in each of the applicable regions.

You can use the map below to work out which region covers the area you live in.

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DPS Guide to Disability Support Western Australia 2019

Provider Name Providers servicing all of WA Abenra Construction Ability Centre Able Shuttle Buses Acacia Medical Access Innovation Media Access Wheelchairs Achievable Concepts Acorn Stairlifts Active Rehabilitation Equipment ActivTec Solutions Advanced Bionics Australia Aleva Alpha Medical Solutions Amind Ann Wootton Apikali Aquajoy Bathlift Arthritis Solutions AT Training by Adam Atlas Health Care Atos Medical Australian Ramp & Access Solutions Avant Innovations AWB Building Co back to sleep Beachwheels Australia BedGuard Better Life Mobile Bidets2go Bloom Hearing Specialists Blue Force Body Cycles Australia Brightsky Australia Brolly Sheets Calming Moments Australian Weighted Blankets Cap Furniture Capital Special Vehicles CatchyCovers Chatterbox Speech Pathology CHS Healthcare ClearaSound Clifford Hallam Healthcare Coco Healthcare Comfort + Fit Healthy Walking Co Communicate AT Community Housing

Location

Phone

Applecross 0403 484 000 Coolbinia 1300 106 106 0410 410 028 02 6771 4655 02 8870 7700 0409 042 103 0490 517 960 1800 118 364 03 5441 8966 1300 304 645 02 8858 1600 02 4465 1888 0405 259 733 07 3255 5066 Ellenbrooke 0468 365 749 0409 114 531 0404 494 774 0400 885 941 02 6654 7777 1300 741 085 1800 286 728 1800 010 246 02 8315 2834 Burswood 08 9472 9449 1300 854 557 07 5528 3478 1300 880 875 03 9018 5349 03 8672 6436 1800 554 968 Tuart Hill 1300 731 716 08 8377 0399 1300 886 601 1800 809 847 Mandurah 08 9544 5268 07 3392 6649 03 9794 8888 0427 549 985 Stirling 0405 176 931 1300 789 420 02 9481 9750 1300 134 260 0411 272 596 08 8239 1255 02 9971 0409 03 9856 0050

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Equipment & Technology Western Australia

Age Groups

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Location Phone Provider Name Providers servicing all of WA (continued) Conder House Laundry & Linen Service 0427 929 946 Confident Care Products 1800 020 025 Control Bionics 03 9897 3576 Cool Mobility 03 5156 6656 Crystal Healthcare Products 1800 684 878 Daktel Australia 02 8324 1394 Dear Jane Medical 02 8317 5097 Dejay Medical & Scientific 02 9838 8869 Desmond Graham 0408 826 796 Dexterity Brand 0425 738 440 Down Under Auto Services Wangara 08 9303 4881 Easy Living Platform Lifts Redcliffe 02 8116 1550 Emergency ID Australia 03 6381 1223 Emprise Mobility Bibra Lake 08 6555 4222 Epi-Assist Australia 1800 684 422 Epilepsy Action Australia 1300 374 537 Equip 4 living 08 8276 1300 European Bedding Cottesloe 08 9384 0388 Evocare Australia 07 3355 8000 Find-me Technologies 07 3252 9929 First Aid Distributions 03 5443 2239 Freedom Motors Australia 02 9673 4033 Freedom Scooters Morley 08 9375 3755 Gateway Rehab 1300 982 259 Great Grab 0422 503 391 H5 Healthcare 1300 727 631 Haptic Design 0416 107 975 Hemco Industries 03 5338 3900 Holistic Incontinence 1800 103 933 Hollister 1800 880 851 House of Nappies 1800 466 277 Human Centred Innovations 03 9499 1490 Humanware Australia NSW 02 9686 2600 Improved Living Solutions Malaga 0447 722 831 Incontinence Products Direct 02 9773 0708 Inside Out Occupational Therapy Group Manning 0423 673 909 Jettproof 02 4943 7221 Jettproof 02 4943 7221 Jomor Healthcare 03 9912 5472 KCF Disability Engineering 07 3203 0604 Kiddies Eye Care 03 9448 8933 Konnekt 03 8637 1188 Kuver Designs 03 6225 3742 LaughLand Weighted Blankets 07 4698 2362 Les Brazier Special Vehicles 1800 272 943 LifeWorks Occupational Therapy Subiaco 0403 803 434

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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü

40184 40092 40190 40191 40201 53361 40223 40212 45077 40214 47898 40238 40246 54935 40256 40258 40260 47668 40264 50637 40276 41884 47681 40295 40306 40310 40315 40327 40335 46823 40342 40345 44096 47712 40344 54960 47906 47906 46710 40399 40401 40407 40410 44386 45257 47721

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DPS Guide to Disability Support Western Australia 2019

Location Phone Provider Name Providers servicing all of WA (continued) Lighthouse Health Group WA South Perth 08 9362 5483 Link Assistive 08 8330 4102 Lions Hearing Dogs 08 8388 7836 Live Life Alarms 1800 936 774 Macrae Project Services 0413 954 530 Made for You Custom Clothing 0400 096 562 Magic Mobility 03 8791 5600 Marmic Meditrak Jindalee 0400 990 715 MediAlarm 1300 665 322 MedicAlert Foundation 1800 882 222 Medifab 1300 543 343 Metro Mobility Cannington 08 9258 8733 Mobile Alert Warwick 08 6336 9448 Mobility Plus Wheelchairs 03 9495 1955 Mobility Rentals & Sales 1300 460 070 Motor Neurone Disease Association WA Nedlands 08 6457 7355 MPD Accessibility 07 3892 2227 Multicare Trigg 0469 584 804 My Diffability Australia 03 8456 6613 mySupply Store 1300 850 431 Neeki Designs 07 5591 1629 Night N Day 02 9531 2011 Ninja Babies 0422 068 159 Novacorr Healthcare 07 5491 9944 OAPL Myaree 1300 866 275 Online PT 0411 792 505 OPC Health 03 9681 9666 Optek Systems 02 9680 0600 Orthotic Technical Services 03 9776 9233 Out and About Health Care 1300 366 545 Oz Trampoline Sales 1300 393 004 OZwool Medical Sheepskin Products 1300 723 051 Pacific Facility Services 1300 378 388 Pacific Vision 1800 756 849 Para Mobility 1300 444 600 Paralogic 1300 727 222 Patient Handling 1300 137 875 Paul Hartmann 1800 805 839 Pelican Manufacturing Osborne Park 08 9444 4577 Perth Surgical Shoemakers & Wembley Shoes Wembley 08 9387 5507 Petal Back Clothing 0402 075 290 Pharmaquip Healthcare 07 3806 4274 Phoenix Hearing Instruments 07 3852 4622 Plan and Grow Malaga 0402 287 700 Plega Health Care 1800 648 648 Principality Healthcare 1300 696 220

R eg

Equipment & Technology Western Australia

Age Groups

Services

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

•

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • •

• • • • • • • • •

• •

• • • • • • • • • • • • • • • • • • • • •

• • • • • • • • •

• • • • • •

• • • • • • • • • • • • • •

• • • • • • • •

ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü

DSG Web ID 47749 45266 40437 40439 47753 49976 47187 40649 40469 40087 40471 47767 40484 40486 40487 47776 44536 47999 40500 40504 40224 42784 53418 40522 40067 43054 47080 40400 47083 40540 40541 40748 40543 40544 40547 40549 40551 40553 40556 47807 54439 54443 40563 47810 40566 54486

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Location Phone Provider Name Providers servicing all of WA (continued) Prompt Education 0415 945 422 Quantum Reading Learning Vision 1300 883 853 Queensland Braille Writing Association 07 3848 5257 Quingo Pacific Bassendean 08 9379 2020 Reach & Match Redi-Lite 1300 556 686 Reel Keen Powerchair Fishing 07 4194 5958 RehaCare 1300 653 522 Safety and Mobility 02 9983 9520 Safety Electrical Services 0438 618 914 Safety Link 1800 813 617 Scooters & Mobility Tamworth 1800 726 000 Scooters Australia 03 9799 9077 See-n-Speak 02 9899 9293 SenseAbilities 03 9726 8047 Sensory Connections Occupational Therapy Shenton Park 08 9382 8538 Sensory Tools Australia 02 4578 6123 Silver Eagle Outfitters 03 5998 8336 Simavita (Aust) 02 8405 6300 Skillbuilders Therapy Services Cockburn Central 08 9417 4903 and Products for Children Smith's Steel Fabrications Bayswater 08 9271 0828 SOS Watch 1300 767 225 Special Care Clothing Solutions 1300 780 755 Special Needs Solutions 07 5597 4321 Sprialis and Associates 0402 225 048 St Jude’s Disability Services Kewdale 08 9279 4343 SureSafe 1300 739 991 Surgical Engineering QLD 07 3869 1919 Surgical House Osborne Park 08 9381 4199 Tabtimer 1300 822 846 Tassway 1300 230 868 Technical Solutions Australia 03 9737 9000 Technology Assisting Disability WA Bassendean 08 9379 7400 The Brainary 03 5229 2260 The Caring Factor 0450 855 373 The Centre for Applied Behaviour Analysis Cannington 1800 800 560 The Deaf Society 02 8833 3600 The Flashcards 0417 279 428 The Information Access Group 03 9585 2299 The INS Group 02 4254 6226 The Therapy Store 03 9380 1127 Therapeutic Pillow International 03 8585 6685 Therapy Focus Bentley 1300 135 373 Total Ability 1300 858 410 Trionic Australia 0409 960 050 Victoria Healthcare Products 1800 888 541

DSG Web ID

R eg

Equipment & Technology Western Australia

Age Groups

Services

• • • • • • •

• • • • • • • •

• • •

• • • • • • • • • • • • • •

• • • •

• • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • •

40579 40584 40586 40588 40591 40595 40597 40601 43412 45434 40582 40624 40625 40631 40633 47837 40636 48368 40644

ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü 93

48024

55009 ü 55039 ü 40268 ü 40662 ü 45472 ü 47816 ü 44238 ü 40679 ü 47852 ü 43688 ü 43705 ü 40688 ü 47857 ü 40690 ü 43728 ü 45494 ü 40208 ü 40695 ü 48037 ü 40696 ü 40702 ü 40712 ü ü 89D 47873 40719 ü 48433 ü 40731 ü D Divider

172

DPS Guide to Disability Support Western Australia 2019

Location Phone Provider Name Providers servicing all of WA (continued) Voice Recognition Australia 1300 255 900 WA Surgical Bootmakers Perth 08 6161 9597 Wellspect Healthcare 1800 622 492 Wesley Mission Queensland 1800 448 448 West Coast Audiology Wembley Downs 08 9245 5455 Wheelability 03 9876 2576 Wheelchair Vehicles Brisbane 0418 741 741 WheelieSafe 03 6225 2622 Wild West Wheelchairs Aveley 0412 456 882 Windsor Walk-in Baths 1800 983 996 Wonsie 0409 309 129 Providers servicing Coral Coast region Connect Hearing 1800 693 277 Cornwall House Occupational Therapy Services Bassendean 08 6278 1984 CT Healthcare 1800 601 121 KZ Speech Salter Point 08 9450 6939 Providers servicing North West region Up to the Sky Occupational Therapy Paraburdoo 0400 927 074 Providers servicing Outback region Anglicare WA Bridges Disability Support Service East Perth 1300 114 446 Connect Hearing 1800 693 277 CT Healthcare 1800 601 121 KZ Speech Salter Point 08 9450 6939 Providers servicing Perth region ABC Speech Pathology Brabham 0433 100 561 Access Plus WA Wembley 08 9441 2677 Air Liquide Healthcare 1300 360 202 Anglicare WA Bridges Disability Support Service East Perth 1300 114 446 Apac Facility Management 0405 184 923 Apollo Healthcare Technologies Wangara 08 9309 9787 Artas Architects 03 6331 2731 Assistive Technology Australia 02 9912 5800 Attune Hearing 07 3837 0400 Australian Tomatis Method 1800 677 010 Autism Alliance Malaga 08 9248 7413 Brad Hutchinson Hearing North Perth 08 9228 9928 Brightwater Care Group Osborne Park 1300 223 968 Coastal Occupational Therapy Shoalwater 0417 080 289 Connect Hearing 1800 693 277 Cornwall House Occupational Therapy Services Bassendean 08 6278 1984 CT Healthcare 1800 601 121 Custom Cars Bassendean 08 9279 3066 Embrace Therapy Beckenham 0411 087 380 Fully Feet Podiatry Coolbellup 08 9337 3731 Glide Products Balcatta 08 9345 3400 Grafton General Products Bibra Lake 08 9418 6343

R eg

Equipment & Technology Western Australia

Age Groups

Services

• • • • • • • • • • •

•

• • • • • • • • •

• • • • • •

DSG Web ID

• • • • • •

ü ü ü ü ü ü ü ü ü ü ü

40733 40735 40741 44882 47894 48457 40745 40747 47899 43696 40525

• • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • •

ü ü 100 ü ü 95

40186 47640 40202 47808

•

• • • •

55026

ü 117 ü ü ü 95

47595 40186 40202 47808

ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü

47582 47896 40038 47595 40065 54905 40070 40078 40084 41061 47605 54915 47619 47634 40186 47640 40202 47611 47663 47683 47863 47688

• •

•

• •

•

• •

•

• •

• • • • • • • • • •

•

• • • • • • • • • • • • • • • • • • • • • • • • • • • •

•

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

•

• • • • • • •

• • • •

•

• • • • • • • • • • • •

•

• • • • • •

• •

•

• • • • •

• • • •

• • • • • • • • • • • • •

• • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • •

• • • • • • • • • •

• • • • • • • • •

• • • • • • • •

• • • • • • • • • •

117

101 OBC

100

OBC Outside Back Cover

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Location Phone Provider Name Providers servicing Perth region (continued) Guides 4 Sight Ellenbrook 0438 599 956 Healthy Strides Foundation Carlisle 08 6109 2938 HospEquip Canning Vale 08 9456 1661 Independent Living Centre WA Nedlands 08 9381 0600 Kids in Motion Physiotherapy Mount Hawthorn 0484 708 941 KZ Speech Salter Point 08 9450 6939 Lighthouse Health Group 02 9439 3480 Loveridge Occupational Therapy Services Kalamunda 0419 629 329 MSWA Wilson 1300 097 989 National Trade Supplier Warnbro 08 9524 5441 ORS Group 1800 000 677 Orthotic Computer Technology WA West Leederville 08 9382 4845 P.R. King & Sons Gnangara 02 9560 7344 Paediatric Nursing Services Yokine 0451 808 158 Peach Speech Pathology Coolbellup 08 9331 5436 Procare Podiatric Medicine and Surgery Bayswater 08 9200 5825 Rise Network Disability Services Middle Swan 08 6274 3700 Second Skin Osborne Park 08 9201 9455 Select Bathroom Renovations Riverton 0414 429 939 South Lake Podiatry South Lake 08 9417 9727 Stirling Speech Pathology Morley 08 9275 7118 The Therapy Space WA Nedlands 08 9272 1424 TLC-WA Therapy Joondalup 08 9301 1154 Veejays Renovations Malaga 08 9249 6886 Vision Australia - Blind and Low Vision Services WA West Leederville 08 6246 4505 WA Assett the Bathroom Renovators Subiaco 08 9473 1800 Waves Hearing Solutions Willetton 08 6161 3937 Providers servicing South West region Anglicare WA Bridges Disability Support Service East Perth 1300 114 446 Connect Hearing 1800 693 277 CT Healthcare 1800 601 121 Grafton General Products Bibra Lake 08 9418 6343 Include Me In Busselton 0408 622 352 Independent Living Centre WA Nedlands 08 9381 0600 KZ Speech Salter Point 08 9450 6939 MSWA Wilson 1300 097 989 Stepping Stones Therapy Services Bunbury 08 9791 7898 Vision Australia - Blind and Low Vision Services WA West Leederville 08 6246 4505

DSG Web ID

R eg

Equipment & Technology Western Australia

Age Groups

Services

• • • • • • • • • • • • • • • • • • • • • • • • • • •

• •

• • • • • • • • • •

• • • • • • • • • • • • • • •

•

• • • • • • • • • • • • •

• • •

• •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

•

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• • • • • • • • • •

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• • • • • • • • • • • • • • • • •

• • • • • • • • • • •

• • • • • •

• • • •

47691 ü 55021 ü 44450 ü ü 164 47715 47737 ü ü 95 47808 40434 ü 47752 ü 92, 112 47779 ü 47784 ü 40697 ü 54988 ü 43097 ü 47802 ü 47725 ü 54995 ü 50421 ü 47836 ü 55005 ü 55011 ü 47850 ü 55020 ü ü 99 47874 55027 ü

47885

ü ü

55337 47889

ü 117 ü ü ü ü ü 164 ü 95 ü 92, 112 ü

47595 40186 40202 47688 54957 47715 47808 47779 55014

47885

174

DPS Guide to Disability Support Western Australia 2019

Mental Health

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175

Lamp Inc. is a not-for-profit psychosocial service provider delivering services to consumers and Carers living with mental illness in and around the regions of the South West of WA.

We can offer a range of services from centre-based, in-home, community engagement, personal care, gardening and home duties, to employment application support, advocacy, group activities and information and educational workshops. Since 2014 Lamp has been a WA NDIS preferred provider working with people throughout Busselton, Margaret River and Bridgetown. With the transition to the national NDIS we have now commenced services in the Bunbury, Capel and Collie areas.

08 9754 1834 admin@lampinc.org.au

www.lampinc.org.au Other programs, partnerships and supports include, Aboriginal Youth and Family Support Program, In-schools support programs, Youth mental health and well-being programs including the room 226 “drop-in centre” and the unicorn project. Housing and homelessness services, PIR complex needs support services, “The work bench” men’s group and the Women’s workbench woodwork and building programs, “Blokes Back Yard” suicide prevention and support for rural men, Carers support groups and one-on-one mental health support.

176

Mental Health

About Mental Health Approximately one in five Australians will experience difficulties with their mental health at some stage during their life. Some mental health conditions can have a long-term effect on your ability to function in everyday activities. Mental health illness refers to a group of conditions such as schizophrenia,

psychosis, anxiety, depression and eating disorders, among others. People

living with mental health conditions may also experience poverty, isolation, unemployment, homelessness, poor physical health and discrimination.

It is important to know not every mental health issue is considered a disability but

if the effects are long lasting or permanent then you may receive support through disability funding.

On the following pages we explain what different mental health support options there are and how they can help you, as well as the details of a number of national mental health helplines and State based support groups.

Case Study

Finding the right supports for

your mental health is important,

something one Western Australian

goal setting and achieving, building

relationships, helping to network

with other support services,

man can vouch for. Peter has a long

advocacy, independent life skills, as

been diagnosed with complex

and transport.

(PTSD), bipolar disorder and an

to Day Living (D2DL) program, a

vehicle accident.

supporting people who experience

history of mental health issues having

Post Traumatic Stress Disorder

acquired brain injury from a motor It was his psychiatrist who

recommended the 53-year-old get in

touch with disability service provider

Lamp Incorporated after a number of

stints in hospital.

A client of Lamp for around 12 years,

Peter was assisted in applying for the

National Disability Insurance Scheme

(NDIS) and now receives one-on-one

support through his NDIS plan.

His supports include assistance

with planning, decision making,

well as assistance with appointments He is also participating in the Day

of art to express and cope with

centre based psychosocial program

his emotions.

severe and persistent mental illness.

friendships with other clients and

learning to maintain and manage

Lamp support workers which has

engaged in his community and

health journey.

Through the program Peter is

his mental health, become more

increase his opportunities and living

skills, helping him live a meaningful

and fulfilling life.

Peter particularly enjoys the music

programs and plays the harmonica

in the Lamp band. He is also a skilled

artist, using the creative freedom

Peter says he has formed enduring

strong working relationships with

made a difference in his mental

“We all help each other and there is

no judgement.”

“I feel lucky to have Lamp. I have trust

and security knowing that they have

my back,” Peter says.

Case study provided by Lamp Incorporated

Photo: Artwork by Peter

DisabilitySupportGuide.com.au

177

Mental health support

Mental Health

Living with a disability and the challenges you face on a day-to-day basis can

affect your mental health. Dealing with physical limitations that may also affect

your ability to work can lead to financial stress, depression or anxiety. Not being

able to take part in social activities due to disability has also been known to lead to feelings of isolation and depression.

It is important to look after your mental health, as well as your physical health.

If you’re experiencing anxiety, depression or stress there are helplines, support

groups and professionals who can help you by listening to your story, allowing you to share your experience and learn from others and supporting you to manage and improve your mental health.

Helplines If you need to speak to someone, have someone listen or be supported through a

difficult time, helplines are a good general point of contact. They are often open to anyone, with some helplines designated to servicing and supporting people with specific needs.

Helplines are often run by non-Government organisations and can help by

providing information and advice to you and your family and carers. They’ll allow you to remain anonymous if you choose and can also refer you to find other support services if needed.

At Life Without Barriers, we support people living with mental illness to achieve their dreams, goals and aspirations, travelling with them on the road to recovery. We encourage you to be involved in decision-making when planning your mental health support, care and recovery process, offering both community-based and residential programs, including: • Shared, recovery-focused living within 24/7 supported accommodation • Outreach support for people with complex mental health challenges • Support for young people who are homeless or at risk of homelessness and live with a severe mental illness • Short-term shelter accommodation for people during times of crisis.

YOUR PARTNERS IN RECOVERY

WE’RE IN THIS TOGETHER

178

Contact us today to find out how we can support your recovery journey. CONTACT US T. (08) 9208 3443 E. yourlwbwa@lwb.org.au

www.lwb.org.au

DPS Guide to Disability Support Western Australia 2019

LWB13405

LIFE WITHOUT BARRIERS

Our NDIS services include support coordination, behaviour support and supported independent living.

Some helplines operate 24/7, whereas others are open within business hours only.

National mental health helplines: Beyond Blue

Relationships Australia

Blue Knot Foundation

SANE Australia

Carers Australia

Veterans and Veteransâ&#x20AC;&#x2122; Families

1300 657 380 blueknot.org.au

1800 242 636 carersaustralia.com.au Gambling Helpline

1800 858 858 gamblinghelponline.org.au Headspace

1300 364 277 relationships.org.au

1800 187 263 sane.org

Counselling Service 1800 011 046 vvcs.gov.au

1800 RESPECT

1800 737 732 1800respect.org.au

Mental Health

1300 224 636 beyondblue.org.au

1800 650 890 headspace.org.au Kids Helpline

1800 55 1800 kidshelpline.com.au Lifeline

13 11 14 lifeline.org.au

MensLine Australia 1300 789 978 mensline.org.au

MindSpot Clinic

1800 614 434 mindspot.org.au

Parentline

1300 30 1300 parentline.com.au QLife

1800 184 527 qlife.org.au These organisations have a whole range of useful resources available on their websites for people with mental health issues and their loved ones.

Head to Health is a website created by the Department of Health, together with

consumers and support services, that provides information, resources, and services

for people looking for mental health support. Find out more on headtohealth.gov.au

Continued on page 182

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179

ADVERTISING FEATURE

Lisa’s fresh start with Richmond Wellbeing Lisa knows all too well the ripple effect mental ill health can have. A victim of domestic violence, Lisa’s struggle saw her lose her job and her home. Feeling lost and isolated, Lisa, explains how Richmond Wellbeing helped her reclaim her life. Diagnosed with bipolar disorder eight years ago, Lisa described the news as “absolutely devastating” but says it

wasn’t the beginning of her mental

health challenges, with paranoia, panic attacks and post-traumatic stress

disorder currently also affecting her ability to get the most out of life.

“I was in a position where I had to leave my job as a school canteen worker,

which upset me a lot. Then I lost my house because I lost my job.”

She says she was nearing crisis, until Richmond Wellbeing stepped in

and helped her get back on her feet, financially and mentally.

“I was extremely isolated and wasn’t functioning at all on any kind of level when I first came she explains.

house at all – only if I

really had to go out to

financial management skills, obtain funding for dental treatment and access the National Disability Insurance

life-changing.”

Back on her feet Through Richmond Wellbeing, Lisa

receives daily living and community

she says.

As someone struggling with their mental health, Lisa says the

main challenges faced include isolation, stigma and a poor

Scheme (NDIS) has

been instrumental to

her recovery.

“The most important thing

get food. I was so frightened.”

“It’s been absolutely life-changing,”

for me.”

they have done is be there

“They’re compassionate and non-

judgemental – that’s what I appreciate the most.”

Lisa says she is forever grateful for

Richmond Wellbeing’s support and is

looking forward to her new dentures. “In the next couple of months, I’ll have my smile back.”

public mental health system,

A journey of personal growth

herself “so lucky” to have

changes in Lisa.

which is why she considers

joined Richmond Wellbeing as

a client in 2016.

“My experience with the public

mental health system has been

poor. There is not a lot of respect or

autonomy in making our own decisions which is where the difference lies in Richmond Wellbeing.”

Photo: Supplied

180

Fiana and Martyn to improve her

absolutely

engagement support.

Lisa with her support worker Fiona and her dog Gracie.

undertaken by her support workers

“It’s been

in contact with them,” “I wasn’t leaving the

She says the advocacy work

DPS Guide to Disability Support Western Australia 2019

Fiana says she has noticed significant “As a support worker, it is an honour to walk the journey with them.”

Lisa will be working alongside her

support workers to help her get out into the community and participate in art, mosaic and pottery classes, a

hobby she enjoyed many years ago.

ADVERTISING FEATURE

“I am quite excited. I used to do a lot of

art years ago, so that will play a big part of my recovery and self-confidence.”

“These are the things that will change

my life and I can’t underestimate what that means to me.”

Support going forward Lisa says the support

Richmond Wellbeing have provided has ensured she never feels alone again. “You know you’ve got

someone on your team who has your back and you’re not alone.”

I am so grateful.”

As a registered NDIS service provider

with over 40 years’ experience

in recovery and mental health

support, Richmond Wellbeing offers personalised NDIS support,

“The most

mental health training and supported

important thing

accommodation that makes a difference

they have done is to be there for me.”

And it’s this support that has given Lisa both a fresh start and hope.

“I’m quite positive about my future and

to support wellbeing

and provide a better

quality of life.

If you believe you or

your clients could benefit

from their services, or you have

any questions, you can find more

information and relevant forms

on the website,

www.rw.org.au or call

1800 Richmond (1800 742 466).

Get the support you need with the NDIS If you need help creating a personalised NDIS mental wellbeing support plan, we are here for you

Call Richmond Wellbeing today to discuss your future

1800 742 466 www.rw.org.au DisabilitySupportGuide.com.au

181

Continued from page 179

Mental health nurses Mental health nurses are specifically trained to plan and provide your support, while giving you medical and nursing care. Mental health nurses help educate

you and your family about your mental illness, provide counselling and strategies to help you come to terms with it, assist with medications and management of

symptoms, link you with other health professionals, help with Centrelink services, housing and community programs and offer support while following your road to recovery.

Many mental health nurses also work to combat stigma and will help you deal with it. You will find these nurses providing their valuable services and care in the community, in hospital mental health units, psychiatric hospitals and in nursing homes.

Mental Health

Psychologists A mental health psychologist is there to identify and treat mental health and emotional issues that may be affecting your life.

This trained health practitioner is not a medical doctor and therefore cannot

prescribe medications. Instead they can help you understand and resolve your

problems, make changes in your behaviour and in doing so, improve your quality of life and mental health.

Psychologists do this through observation, assessment and experimentation to identify what will best suit each individual recovering from a mental health condition.

They can be found in a range of settings including at schools, in clinics and counselling services. A clinical psychologist is trained in using a variety of

strategies including interviews, testing and providing individual, group or family psychotherapy.

You donâ&#x20AC;&#x2122;t need a referral from your GP to see a psychologist. Turn page 185 to find psychologists practicing in your area.

Psychiatrists Like a psychologist, a psychiatrist will also identify and treat mental health and

emotional issues that may be affecting your life, but because they are a trained doctor, they are able to prescribe medications to help treat you.

Psychiatrists diagnose and treat people with mental health conditions such as schizophrenia, depression, addiction, bipolar and eating disorders.

To do this they develop a management plan, provide lifestyle advice, seek second opinions from other health professionals, provide referrals and work alongside you, your partner, family or carers to help you understand your symptoms and treatments.

Your treatment plan may include medication, psychological treatment and brain stimulation therapies, such as electroconvulsive therapy.

Psychiatrists can be found in hospitals, community mental health services

and working from private consultation rooms. They also work in Government departments, research centres and universities.

To see a psychiatrist you will generally need a referral from your GP.

182

DPS Guide to Disability Support Western Australia 2019

Psychosocial support The psychosocial approach to mental health looks at what the combined influence of psychological factors and the surrounding social environment have on your physical and mental wellness and your ability to function.

Psychosocial support is a non-medicinal treatment used to treat people with

mental illness meaning it doesn’t use medication. Instead it works by altering the

person’s behaviours and relationships with society. Education is key to the success of psychosocial support.

The two main types of interventions include cognitive and behavioural therapy. Cognitive therapy focuses on a person’s thoughts about themselves, their

environment and their role in society. By changing negative internal dialogue

to positive, the person can live a happy, healthy life. Some methods of cognitive areas of difficulty.

Behavioural therapy is used to teach a person the skills needed to alter their

behaviour. This helps people become more comfortable in social situations and overcome feelings of inadequacy or isolation.

To find psychosocial support near you go to page 185.

Social workers Social workers make up the greatest percentage among mental health

professionals. A social worker can help you on both a personal and social level to help improve your wellbeing. They will help you cope with problems in

your everyday life by making recommendations and help you work towards positive outcomes.

Social workers possess high levels of compassion and empathy as well as good listening and problem solving skills.

They have an extensive knowledge of human behaviour and development. Social workers fight for social justice and equality of people in need. Within the mental

Mental Health

therapy include individual counselling and group therapy with people with similar

health sector, they provide individual, family and couples therapy. You will find social workers in private practices and mental health units.

Social workers play an important role in identifying those in need, assessing

needs, implementing an action plan, helping people adjust, connecting people to resources and support, responding to crisis and maintaining a caring relationship throughout the person’s recovery.

A list of social workers can be found in the directory on pages 185-188.

Support groups It doesn’t matter if you are the person living with disability, a carer, a family

member or friend, there is a support group out there to help you. These groups offer you the opportunity to meet other people, share experiences and most importantly, they can help you to see that you are not alone.

Thanks to technology, you don’t even have to leave the house to access a support group – you can do so through online platforms. However, most support groups meet face-to-face to discuss specific issues.

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183

Several organisations in Western Australia run mental health education sessions and/or workshops which will explain how to manage and improve your mental health.

You can contact the below support organisations to find support groups in your local area.

Alternatively turn to page 185 to find organisations that manage support groups near you.

WA Mental Health Support Groups 4families

relationshipswa.org.au/en/services/4families

Mental Health

08 6164 0600

ConnectGroups

connectgroups.org.au 08 9364 6909

Helping Minds

helpingminds.org.au 08 9427 7100

Injury matters

injurymatters.org.au 08 6166 7688

LADS (ADHD Support, Information and Advocacy Agency) adhdwa.org.au/info_and_support_line 08 6457 7544

Mental Illness Fellowship of WA mifwa.org.au

08 9237 8900 Neami National

neaminational.org.au 08 6252 0420

Ruah Community Services ruah.org.au 13 78 24

Western Australia Association for Mental Health waamh.org.au 08 6246 3000

Western Australia Mental Health Commission mhc.wa.gov.au 08 6553 0600

184

DPS Guide to Disability Support Western Australia 2019

Provider Name Providers servicing all of WA ABC Supports ABusiness XYZ Kids Are Kids! Therapy & Education Centre

Location

Phone

Capitol Riverside City Centre Bateman

0123 456 789 12 3456 7890 23 4567 8901 08 9313 6566

Reg

Mental Health Western Australia

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Men I T Y tal H Psyc ealth hol Psyc ogist hos Soc ocial ial W Sup orkers por t Sup Group por t de s S up l por ivered t 0 - 4 delive at hom red e yea in p 5 - 1 rs ract 2 ye ice 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fied Adve Pag rtiseme e nt

Services

• • • • • • • • • • • • •ü • • • • • • • • • • • •ü • • • • • • • • • • • • •ü ü • • • • • • • • •

DSG Web ID 10001 11100 01010 11001

Mental Health Western Australia

The tables on the next few pages list only ‘verified’ Mental Health providers. Provider Name

These providers have confirmed with DPS that the information that is displayed Providers servicing all of WA is correct. ABC Supports

ABusiness Providers are listed by service region. See the map on the following page for XYZ the boundaries of each service region. If a provider services one or multiple Kids Are Kids! Therapy & Education Centre regions, they will be listed in each of the applicable regions. They’ll be listed

Provider Name

Location

The lists include both registeredProviders and unregistered NDIS providers in alphabetical servicing all of WA

Phone

Services

• Mental Health Riverside 12 3456 7890 • XYZ come City Centre 23 4567 8901 • Western Australia The tables show if the provider can to your house or school to deliver NDIS. It also indicates some of the specific services they deliver. ABusiness

Kids Are Kids! Therapy & Education Centre

Bateman 08 9313 6566

services or works from a set location such as a medical practice. A tick inPhone the Provider Name Location

Capitol 0123 456 789 Riverside 12 3456 7890 CityServices Centre 23 4567 8901 Bateman 08 9313 6566

• • • •

Age Gr

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

‘verified’ column indicates that the provider all has of confirmed the information that is Providers servicing WA displayed is correct.ABC Supports

Phone

Reg iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Men I T Y tal H Psyc ealth hol Psyc ogist hos Soc ocial ial W Sup orkers por t Sup Group por t de s Sup l por ivered t 0 - 4 delive at hom red e yea in p 5 - 1 rs ract 2 ye ice 13 - ars 17 y 18 - ears 64 65+ years yea

order, detailing whether they provide Core, Capital or Capacity supports under ABC Supports Capitolthe 0123 456 789

Reg

under ‘Providers servicing all of WA’ if no region was selected or they service the whole State.

Location

iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Men I T Y tal H Psyc ealth hol Psyc ogist hos Soc ocial ial W Sup orkers por t Sup Group por t de s Sup l por ivered t de at h 0-4 li o yea vered in me r s pr 5

Mental Health Western Australia

Mental Health Directory Listings

How to read the Mental Health Directory

• • Services • • • •Age • Groups • • • • •ü • • • • • • • • • • •ü Mental Health • • • • • • • • • • • •ü DSG Western Australia Mental Health • • ü • • • • • • Web If a service provider has an advertisement in this Guide, then the page number of

ds! Therapy & Education Centre

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Men I T Y tal Psyc Health holo Psyc gist hos Soc ocial ial W Sup orkers por t Sup Group por s t Sup delive por r ed t 0 - 4 delive at hom red e yea in p 5 - 1 rs ract 2 ye ice 13 - ars 17 18 - years 64 y 65+ ears yea Veri rs fied Adve Pag rtiseme e nt

Name ders servicing all of WA orts

Location

Phone

Capitol Riverside City Centre Bateman

0123 456 789 12 3456 7890 23 4567 8901 08 9313 6566

City Centre 23 4567 8901 Bateman 08 9313 6566

Reg

XYZ Kids Are Kids! Therapy & Education Centre

ntal Health stern Australia

• • • • • • • • • • • • •ü • • • • • • • • • • • •ü • • • • • • • • • • • • •ü ü • • • • • • • • •

• • • • • • •

AC I

I TA

10001 11100 01010 11001 185

10001 11100 •01010 •11001•

DSG Web ID

DisabilitySupportGuide.com.au

C AP

Western Australia

Provider Name Location Phone the advert is listed in red under ‘Advertisement Page’. Providers servicing all of WA Name The ‘DSGABC Web ID’ number can be used as a uniqueCapitol identifier Supports 0123Provider 456to789find • out • more • • • • • • •Location • • Phone • •ü Providers servicing all of WA information about the provider on DisabilitySupportGuide.com.au. You•can ABusiness Riverside 12 3456 7890 • • • enter• • • • • • • •ü ABC Supports XYZ City Centre 23 to 4567 8901 the ID number into the search toolbar on the home page view the • •full profile • • • • • • •Capitol • •0123•456•789ü ABusiness Riverside KidsofAreservices Kids! Therapy Education Centre Bateman 08 9313 6566 •Services• Age • • Groups • • • • •12 3456 7890ü and range of &the provider.

rovi de

Reg iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Men I T Y tal Psyc Health holo Psyc gist hos Soc ocial ial W Sup orkers por t Sup Group por s t Sup delive por r ed t 0 - 4 delive at hom red e yea in p 5 - 1 rs ract 2 ye ice 13 - ars 17 y 18 - ears 64 65+ years yea Veri rs fi e Reg iste Adve d r C O R redPaNgDeItisement SP E

Capitol 0123 456 789 • ABusiness Riverside 12 3456 7890 Providers that are listed without location details have indicated that they will • XYZ City Centre 23 4567 8901 • deliver services in Western Australia but their head office may be based interstate. Kids Are Kids! Therapy & Education Centre Bateman 08 9313 6566 •

• • •

Western Australian regions To help you find providers that offer services near you, we have sorted the directory tables on the following pages into a number of regions.

Providers that have indicated they look after all of Western Australia or those that did not specify a region with DPS are

listed under â&#x20AC;&#x2DC;Providers servicing all of WAâ&#x20AC;&#x2122;. If a provider services one or multiple regions but not all, they will be listed in each of the applicable regions.

You can use the map below to work out which region covers the area you live in.

186

DPS Guide to Disability Support Western Australia 2019

Location Phone Provider Name Providers servicing all of WA Ability Centre Coolbinia 1300 106 106 Australian Trauma Centre Kalamunda 08 9293 3794 Inside Out Occupational Therapy Group Manning 0423 673 909 Kids Are Kids! Therapy & Education Centre Bateman 08 9313 6566 LifeWorks Occupational Therapy Subiaco 0403 803 434 Lighthouse Health Group WA South Perth 08 9362 5483 New Hope Therapy Counselling & Mediation Baldivis 0407 900 973 One Central Health Tuart Hill 08 9344 1318 Paediatric Feeding International Munster 0402 739 252 Plan and Grow Malaga 0402 287 700 Simon MacLachlan Darlington 0488 076 384 Skillbuilders Therapy Services and Products for Children Cockburn Central 08 9417 4903 St Jude’s Disability Services Kewdale 08 9279 4343 Teem Treasure Morley 0418 867 728 The Therapy Space WA Nedlands 08 9272 1424 Therapy Focus Bentley 1300 135 373 Theresa Hewlett High Wycombe 08 9454 7440 Providers servicing North West region Key Assets The Children's Services Stirling 08 9207 5900 Life Without Barriers WA

Warwick 08 9208 3443

Providers servicing Outback region Accessability WA Narrogin 08 9881 4557 Life Without Barriers WA

Warwick 08 9208 3443

Providers servicing Perth region Accessability WA Narrogin AIM Occupational Therapy for Children Wembley Autism Alliance Malaga Behaviour-Analytic Special-Education Services (BASES) Canning Vale Behavioural Solutions Beeliar Belinda Williams Waikiki Brightwater Care Group Osborne Park Child Wellbeing Centre Midland Chorus Subiaco CliniKids Subiaco Como Solution Focused Counselling Services Como Counselling Services Australia Duncraig Down Syndrome WA South Perth Family Support WA Wanneroo HCA Home Osborne Park Jennifer Holl Lesmurdie Kern Health Mandurah Key Assets The Children's Services Stirling

08 9881 4557 0403 843 587 08 9248 7413 0498 991 281 0406 659 126 0425 325 850 1300 223 968 08 9274 7062 1800 264 268 08 6319 1133 0400 041 806 08 9448 3210 08 9368 4002 08 9405 1885 1300 422 111 0404 969 780 1300 122 155 08 9207 5900

R eg

Mental Health Western Australia

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Psyc I T Y holo Psyc gist hos Soc ocial ial W Sup orkers por t Oth Group er M s Sup ental H por eal t Sup delive th Prof essi por red o t 0 - 4 delive at hom nals red e yea i n pr 5 - 1 rs acti 2 ye ce a 13 - rs 17 y 18 - ears 64 65+ years yea Veri rs fied Adve Pag rtiseme e nt

Services

• • • • • • • • • • • • • • • • •

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• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • •

DSG Web ID

ü ü ü ü ü ü ü ü ü ü ü

47584 40097 54960 47736 47721 47749 47697 47819 40545 47810 47841

48024

47816 ü 47859 ü 55020 ü ü 89D 47873 47778 ü

• • • • • • •

• • • • • • • • • • • • • • • • • • •

ü ü

49486 121, 178, 47746 IBC

• • • • • • • •

• •

• • • • • • • • • • • • • • •

54897

• • • • • • • • • • •

54897 ü 47633 ü ü 101 47605 47868 ü 47614 ü 55036 ü ü OBC 47619 47615 ü 47636 ü 55328 ü 47638 ü 47641 ü 54929 ü 47673 ü 47694 ü 47701 ü ü 97 54963 49486 ü

• • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • •

• •

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• • • • • • • • • • • •

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• • • • • • • • • •

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121, 178, 47746

ü IBC

D Divider IBC Inside Back Cover OBC Outside Back Cover

DisabilitySupportGuide.com.au

187

Location Phone Provider Name Providers servicing Perth region (continued) Key Assets WA Stirling 08 9207 5900 Life Without Barriers WA

Warwick 08 9208 3443

Loveridge Occupational Therapy Services Kalamunda Mental Health and Wellbeing Armadale Milan Therapeutic Services Mundaring MSWA Wilson New Dawn Healthcare Services Alkimos Next Challenge Osborne Park Paediatric Nursing Services Yokine Perth Psychological Services Mt Hawthorn Perth Voices Clinic Murdoch Re Mind Me Northam Richmond Wellbeing Cannington Rockingham Autism Services Rockingham Tcorp Como The Charles Street Clinic North Perth The Hub: Integrated Child Development Services Mandurah The Perth Brain Centre Attadale TLC-WA Therapy Joondalup Unparalleled Solutions Wanneroo Vibrant Life Psychology West Perth Vicky Tan Midland Vision Counselling and Psychology Midland Providers servicing South West region Accessability WA Narrogin Bayside Family Therapy and Counselling Service South Bunbury Child Matters Busselton Chorus Subiaco HCA Home Osborne Park Key Assets The Children's Services Stirling Key Assets WA Stirling Lamp Busselton Life Without Barriers WA MSWA Stepping Stones Therapy Services Unparalleled Solutions

0419 629 329 0433 644 294 0488 186 603 1300 097 989 08 9590 0452 08 9201 0707 0451 808 158 08 9443 3709 0477 453 264 08 9621 2670 08 9350 8800 0478 640 655 0437 501 108 08 9443 5630 08 9557 5942 08 6500 3277 08 9301 1154 0420 667 476 0498 116 684 08 9274 6852 1300 184 746 08 9881 4557 0427 383 292 08 9751 2305 1800 264 268 1300 422 111 08 9207 5900 08 9207 5900 08 9754 1834

Warwick 08 9208 3443 Wilson 1300 097 989 Bunbury 08 9791 7898 Wanneroo 0420 667 476

DSG Web ID

R eg

Mental Health Western Australia

Age Groups

iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Psyc I T Y holo Psyc gist hos Soc ocial ial W Sup orkers por t Oth Group er M s Sup ental H por eal t Sup delive th Prof essi por red o t 0 - 4 delive at hom nals red e yea i n pr 5 - 1 rs acti 2 ye ce a 13 - rs 17 y 18 - ears 64 65+ years yea Veri rs fied Adve Pag rtiseme e nt

Services

• • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

•

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • •

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ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü

47735 121, 178, 47746 IBC 47752 47764 47648 92, 112 47779 47789 47790 47802 44117 55334 47831 181 47822 47826 47856 47620 55019 47865 99 47874 47722 54962 55016 47734

ü ü ü ü ü ü ü ü 176

54897 54914 54920 47636 47694 49486 47735 54966

ü IBC ü 92, 112 ü ü

47779 55014 47722

121, 178, 47746

IBC Inside Back Cover

188

DPS Guide to Disability Support Western Australia 2019

Core, Capital, Capacity Supports

DisabilitySupportGuide.com.au

189

RE S Pr ovid C AP er I TA L C AP AC Sec I T Y tion Sect - Thera pist ion Sec - In Ho s & Spe tion me cial & Sec - Accom Comm ists tion un mo Sec - Advis dation ity tion ors Sec - Equip tion me Sup - Ment nt & Te chn por a lH olog t Sup delive ealth y por r e t de d at h Adv l om ive Pagertisem red in e e ent pract ice

• • • • • • • • • • Capacity • • •Supports • • • • • •

lia

Supports

Location Capitol Riverside City Centre Applecross

• • • • • • • • • • • • •

• • • • • • •

190

p10 3-1 p13 09 1-1 p14 36 5- 1 p15 48 7-1 p16 60 7-1 p18 74 5-1 88

Riverside 12 3456 7890 City Centre 23 4567 8901 Applecross 0403 484 000

•

• •

•

5 5

DSG Web ID 10001 • 5 11100 • • Phone Location • Capitol • 0123 456 789 01010 11011 •

10001 page to view the full profile • •the ID number•into the search toolbar • on the home and range of services of the provider. • • • • • • 5 11100 01010 • • • • • • 11011 • • •

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Sec I T Y tion Sect - Thera pist ion Sec - In Ho s & Spe tion me cial & Sec - Accom Comm ists tion un mo Sec - Advis dation ity tion ors Sec - Equip tion me Sup - Ment nt & Te chn por al H olog t Sup delive ealth y por t de red at h Adv live om Pagertisem red in e e ent pract ice p10

• • • • • • • • • • • • •

these for you to find out more information about the specific • providers • are listed01010

services • they deliver.

11011 DSG Webtables show if the provider can come to your house or school to deliver The ID services or works from a set location such as a medical practice. 10001 11100 Providers that are listed without location details have indicated that they will 01010 services in Western Australia but their head office may be based interstate. deliver If11011 a service provider has an advertisement in this Guide, then the page number of

DSG Web ID 10001 11100 01010 11011

DPS Guide to Disability Support Western Australia 2019

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Provider Name ABC Supports ABusiness XYZ Abenra Construction

The tables on the next pages list both registered and unregistered NDIS providers

in alphabetical order who have ‘verified’ their information with DPS, detailing

Reg piste C O R103re-d1NDI p E 09 S Prov ider C A P131 - 13 pI1T4A L 6 C A P 5- 14 pA C 8 Sec 157I -T 1Y6 tpion 0 1 Sect 67--T1h7era pi1o8n - I 4 pists & Sec 5 - n18Ho tion 8 me Specia l & Sec - Accom Comm ists tion u m n o Sec - Advis dation ity tion ors Eq Sec tion uipme nt & M Sup por ental H Techno t de ealt logy Sup l por ivered h t de a Adv live t hom Pagertisem red in e e ent pract ice

Phone 0123 456 789 12 3456 7890 23 4567 8901 0403 484 000

Reg

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Sec I T Y tion Sect - Thera pist ion Secp103 - In Ho s & Spe tion - 1 me cial 0 & Secp131 - Ac9com Comm ists tion - 13 m un o Secp145-- Ad6vis dation ity tion 14 ors 8 Secp157 -- Equip tion 160 me p Sup 167 - Ment nt & Te chn p 1 a olog p ort 74 l H Sup 185 -d1elive ealth y por 88 red t Adv delive at hom Pagertisem red in e e ent pract ice

Reg

Location Capitol Riverside City Centre Applecross

They also detail in what section 10001 of this Guide – Therapists & Specialists, In Home &

Community, • Accommodation, • 5 11100 Advisors, Equipment & Technology, Mental Health –

• Phone 0123 456 789 12 3456 7890 23 4567 8901 0403 484 000

• • • • • • • • • • • • •

iste C O R red NDI S Pr E ovid C AP er I TA L C AP AC Sec I T Y tion Sect - Thera pist ion Sec - In Ho s & Spe tion me cial & Sec - Accom Comm ists tion un m o Sec - Advis dation ity tion ors Sec - Equip tion me Sup - Ment nt & Te c por t de al Heal hnolog Sup t l y por ivered h t Adv delive at hom Pagertisem red in e e ent pract ice

Core - Capital - Capacity Supports Western Australia

Reg

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Core, Capital, Capacity Supports Directory listings

Reg iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC Sec I T Y tion Sect - Thera pist ion Sec - In Ho s & Spe tion me cial & Sec - Accom Comm ists tion un mo Sec - Advis dation ity tion ors Sec - Equip tion me Sup - Ment nt & Te chn por a lH olog t Sup delive ealth y por r e t de d at h Adv l o i ve m Pagertisem red in e e ent pract ice

ne 6 789 7890 8901 4 000

How to read the Core, Capital, Capacity Supports Directory

• • •

• •

• 5

DSG Web ID 10001 11100 01010 11011

whether they provide Core, WebCapital or Capacity supports under the NDIS.

DSG

the advert is listed in red under ‘Advertisement Page’.

DSG identifier to find out more The ‘DSG Web ID’ number can be used as a unique

information about the provider on DisabilitySupportGuide.com.au. You can enter ID

Web

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Wembley Narrogin

Wembley

West Perth

East Perth Ellenbrooke

Wangara Willagee

Subiaco

East Victoria Park

Kalamunda Malaga Wanneroo Grass Valley

Phone 08 9583 5200 0433 100 561 0403 484 000 1300 106 106 08 9384 5221 0410 410 028 02 6771 4655 0427 820 532 02 8870 7700 08 9441 2677 08 9881 4557 1300 675 893 0490 517 960 1800 118 364 08 9387 0555 03 5441 8966 1300 304 645 02 8544 3231 0403 843 587 1300 360 202 02 4465 1888 08 6165 2424 0405 259 733 07 3474 6575 07 3255 5066 1300 114 446 0414 014 685 0468 365 749 0405 184 923 0409 114 531 08 9309 9787 0404 494 774 08 6114 8739 03 6331 2731 0400 885 941 02 9912 5800 08 9381 3344 1300 510 520 02 6654 7777 1300 741 085 1800 286 728 07 3837 0400 08 6364 3917 1800 010 246 1800 677 010 08 9293 3794 08 9249 2238 08 9240 5800 02 8315 2834 0412 850 643

p13

p10

Location Mandurah Brabham Applecross Coolbinia Swanbourne

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC S ec I T Y tion Sect - Thera pist ion Sec - In Ho s & Spe tion me cial & Sec - Accom Comm ists tion un mo Sec - Advis dation ity tion ors Sec - Equip tion me Sup - Ment nt & Te c hn por al H olog t Sup delive ealth y por r t de ed at h Adv live om Pagertisem red in e e ent pract ice

Provider Name 4 Life Physiotherapy ABC Speech Pathology Abenra Construction Ability Centre Ability Housing Able Shuttle Buses Acacia Medical Acacia Therapy Access Innovation Media Access Plus WA Accessability WA Accommodation and Care Solutions Achievable Concepts Acorn Stairlifts Activ Foundation Active Rehabilitation Equipment ActivTec Solutions Aevum Health & Physiotherapy AIM Occupational Therapy for Children Air Liquide Healthcare Aleva Alpha Carers Australia Alpha Medical Solutions Alternate Mobility Amind Anglicare WA Bridges Disability Support Service Anita Narayan Ann Wootton Apac Facility Management Apikali Apollo Healthcare Technologies Aquajoy Bathlift Archibald Health Centre Artas Architects Arthritis Solutions Assistive Technology Australia At Home Care At the Corner AT Training by Adam Atlas Health Care Atos Medical Attune Hearing Auscare Community Australian Ramp & Access Solutions Australian Tomatis Method Australian Trauma Centre Autism Alliance Autism and Educational Services WA Avant Innovations Avon-A-Ride

R eg

Core - Capital - Capacity Supports Western Australia

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

165

128

117

IFC, 1

101

DSG Web ID 54892 47582 54893 47584 47871 40012 40014 40015 44072 47896 54897 40835 40359 40018 47589 40028 48540 40034 47633 40038 40043 55327 40048 40049 40054 47595 40505 45553 40065 40066 54905 40068 47759 40070 40072 40078 47599 40508 40081 44966 40083 40084 47602 40095 41061 40097 47605 47607 40099 54912

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Location Phone Burswood 08 9472 9449 0488 551 331 1300 854 557 South Bunbury 0427 383 292 07 5528 3478 1300 880 875 Canning Vale 0498 991 281 Beeliar 0406 659 126 Waikiki 0425 325 850 03 9018 5349 03 8672 6436 1800 554 968 Tuart Hill 1300 731 716 Kalamunda 0466 619 557 08 8377 0399 North Perth 08 9228 9928 High Wycombe 08 6162 0792 1300 886 601 Osborne Park 1300 223 968 07 3392 8440 1800 809 847 Mandurah 08 9544 5268 Como 08 9316 1624 03 9794 8888 0427 549 985 02 4872 6600 Stirling 0405 176 931 Busselton 08 9751 2305 Midland 08 9274 7062 Subiaco 1800 264 268 0438 848 005 1300 789 420 02 4368 1700 02 9481 9750 1300 134 260 Subiaco 08 6319 1133 Shoalwater 0417 080 289 0411 272 596 02 9971 0409 03 9856 0050 Como 0400 041 806 0427 929 946 1800 861 199 1800 020 025 1800 693 277 Coolbellup 08 9331 3022 03 9897 3576 03 5156 6656 Bassendean 08 6278 1984 02 9033 7400

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC S ec I T Y tion Sect - Thera pist ion Sec - In Ho s & Spe tion me cial & Sec - Accom Comm ists tion un mo Sec - Advis dation ity tion ors Sec - Equip tion me Sup - Ment nt & Te c hn por al H olog t Sup delive ealth y por r e d t de a t h Adv live om Pagertisem red in e p e r ent acti ce

Provider Name AWB Building Co Axcess Disability back to sleep Bayside Family Therapy and Counselling Service Beachwheels Australia BedGuard Behaviour-Analytic Special-Education Services (BASES) Behavioural Solutions Belinda Williams Better Life Mobile Bidets2go Bloom Hearing Specialists Blue Force Blue Goose Occupational Therapy Body Cycles Australia Brad Hutchinson Hearing Brighter Healthcare Brightsky Australia Brightwater Care Group Brisbane Prosthetics & Orthotics Brolly Sheets Calming Moments Australian Weighted Blankets Cam Can Capital Special Vehicles CatchyCovers Challenge Southern Highlands Chatterbox Speech Pathology Child Matters Child Wellbeing Centre Chorus Christian Hamilton Golf CHS Healthcare Clean N Care ClearaSound Clifford Hallam Healthcare CliniKids Coastal Occupational Therapy Coco Healthcare Communicate AT Community Housing Como Solution Focused Counselling Services Conder House Laundry & Linen Service ConfidenceClub Confident Care Products Connect Hearing (Connecting Communities) CC Home Care Control Bionics Cool Mobility Cornwall House Occupational Therapy Services Cosmac Healthcare

R eg

Core - Capital - Capacity Supports Western Australia

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

•

• • • • •

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OBC

118

116

100

DSG Web ID 47588 41080 47394 54914 40107 40108 47868 47614 55036 40115 45946 40118 40119 47623 44991 54915 54916 40123 47619 40124 41254 48108 47622 40140 40154 40159 47741 54920 47615 47636 40164 40165 40167 40572 40168 55328 47634 40199 40173 41508 47638 40184 40215 40092 40186 47580 40190 40191 47640 40196

OBC Outside Back Cover

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DPS Guide to Disability Support Western Australia 2019

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Location Phone Duncraig 08 9448 3210 Midland 08 9374 1600 1800 684 878 1800 601 121 Bassendean 08 9279 3066 02 8317 5097 02 9838 8869 08 8346 4580 0425 738 440 Maddington 08 9262 4900 Mandurah 08 9582 6105 South Perth 08 9368 4002 Wangara 08 9303 4881 07 3333 2018 02 9692 9399 Redcliffe 02 8116 1550 02 6041 9700 Beckenham 0411 087 380 03 6381 1223 Bibra Lake 08 6555 4222 0418 165 892 1800 684 422 03 9467 1388 1300 374 537 Newman 08 9175 5179 08 8276 1300 Midland 08 9374 0131 Cottesloe 08 9384 0388 07 3355 8000 Hillarys 0416 011 166 0409 977 808 07 5530 5099 Wanneroo 08 9405 1885 Broome 08 9193 5207 03 5443 2239 02 8317 5431 Wangara 08 9302 1737 Dianella 0434 433 337 0426 934 014 02 9673 4033 Morley 08 9375 3755 Coolbellup 08 9337 3731 1300 982 259 Balcatta 08 9345 3400 07 5593 2506 Canning Vale 08 9463 0562 Bibra Lake 08 9418 6343 07 4681 3020 0422 503 391 Secret Harbour 0401 335 284

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC S ec I T Y tion Sect - Thera pist ion Sec - In Ho s & Spe tion me cial & Sec - Accom Comm ists tion un mo Sec - Advis dation ity tion ors Sec - Equip tion me Sup - Ment nt & Te c hn por al H olog t Sup delive ealth y por r t de ed at h Adv live om Pagertisem red in e e ent pract ice

Provider Name Counselling Services Australia Crosslinks Incorporated Crystal Healthcare Products CT Healthcare Custom Cars Dear Jane Medical Dejay Medical & Scientific Develop Occupational Therapy Dexterity Brand Directions Disability Support Services Diversity South Down Syndrome WA Down Under Auto Services Down UnderCare Doyles Physiotherapy Easy Living Platform Lifts Eden Healthcare Solutions Embrace Therapy Emergency ID Australia Emprise Mobility Engage & Grow Therapies Epi-Assist Australia EPIC Assist Epilepsy Action Australia EPIS Incorporated Equip 4 living Essential Personnel European Bedding Evocare Australia Exofit Training Systems Eyes and Independence Fabic Family Support WA Far North Community Services First Aid Distributions Fitness Embassy Focused Care Four Seasons Cleaning Services Frangipani Gentle Care Group Homes Freedom Motors Australia Freedom Scooters Fully Feet Podiatry Gateway Rehab Glide Products Gold Coast Therapy Good Samaritan Industries Grafton General Products Granite Belt Support Services Great Grab Grow Play Learn Physio

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Core - Capital - Capacity Supports Western Australia

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DSG Web ID 47641 47643 40201 40202 47611 40223 40212 40213 40214 47650 54926 54929 47898 40195 49073 40238 40243 47663 40246 54935 40255 40256 40257 40258 54930 40260 47667 47668 40264 47670 40267 40270 47673 54938 40276 40278 47867 47679 40288 41884 47681 47683 40295 47863 40761 47687 47688 40303 40306 47690

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Location Phone Ellenbrook 0438 599 956 02 6154 7792 Halls Creek 08 9168 6251 02 4403 0595 03 9326 0266 0416 107 975 Kalgoorlie 0413 102 755 Osborne Park 1300 422 111 Greenmount 0402 836 749 02 8221 0230 Carlisle 08 6109 2938 03 5338 3900 West Perth 08 6332 5000 07 4958 2116 1800 103 933 Brigadoon 08 9296 4655 Canning Vale 08 9456 1661 1800 466 277 03 9499 1490 02 9686 2600 08 7122 3232 The Vines 0405 118 017 Malaga 0447 722 831 Busselton 0408 622 352 02 9773 0708 Nedlands 08 9381 0600 0416 157 321 Manning 0423 673 909 West Perth 1300 937 187 Balcatta 08 6169 1100 Maddington 08 9329 9399 North Perth 08 9227 6888 0421 511 204 Ocean Reef 0409 115 501 1300 364 688 Lesmurdie 0404 969 780 02 4943 7221 02 4943 7221 1300 652 920 03 9912 5472 Trigg 08 9447 0890 0409 173 866 02 4966 1411 02 4960 9992 07 3203 0604 Mandurah 1300 122 155 Stirling 08 9207 5900 Stirling 08 9207 5900 03 9448 8933 Bateman 08 9313 6566

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC S ec I T Y tion Sect - Thera pist ion Sec - In Ho s & Spe tion me cial & Sec - Accom Comm ists tion un mo Sec - Advis dation ity tion ors Sec - Equip tion me Sup - Ment nt & Te c hn por al H olog t Sup delive ealth y por r e d t de a t h Adv live om Pagertisem red in e p e r ent acti ce

Provider Name Guides 4 Sight Hadrill Accounting Halls Creek Community Care Hansa Sailing Systems Happy Feet Pedorthics Haptic Design Hayley Willis (Bright Minds Occupational Therapy) HCA Home Health In Motion Rehabilitation Healthy Balance Healthy Strides Foundation Hemco Industries Hendercare Hinterland Community Care Holistic Incontinence HorsePower Australia HospEquip House of Nappies Human Centred Innovations Humanware Australia NSW Hypno-Link Imagine Community Services Improved Living Solutions Include Me In Incontinence Products Direct Independent Living Centre WA Indo Services VIC Inside Out Occupational Therapy Group Integra WA Intelife Group Interchange WA ISADD Istaysafe Janine Spiby Jenee Mobile Jennifer Holl Jettproof Jettproof JK Corporate Resourcing Jomor Healthcare Julie Bolton, Physiotherapist Julie Grierson Occupational Therapy Services Justin Norris Swim Academy Justiz Community KCF Disability Engineering Kern Health Key Assets The Children's Services Key Assets WA Kiddies Eye Care Kids Are Kids! Therapy & Education Centre

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Core - Capital - Capacity Supports Western Australia

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DSG Web ID 47691 40311 55331 40313 40314 40315 55037 47694 47695 42057 55021 40327 47699 40331 40335 55002 44450 40342 40345 44096 45175 53390 47712 54957 40344 47715 40354 54960 47718 47719 47720 40364 40365 47723 40372 47701 40375 47906 40380 46710 47726 40386 40389 40390 40399 54963 49486 47735 40401 47736

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Lifeplan LifeWorks Occupational Therapy Lighthouse Health Group WA Lightning Mobility Lime Occupational Therapy Link Assistive Linmar Travel Consultancy Lions Hearing Dogs Live Life Alarms Lively Eaters Feeding Services Loveridge Occupational Therapy Services Macrae Project Services Made for You Custom Clothing Magic Mobility Maitland Physiotherapy & Sports Injuries Making Strides Manage It Marmic Meditrak Maximum Results Exercise Physiology MediAlarm MedicAlert Foundation Medifab Megan Dalla Santa Occupational Therapy Melville Cares Mental Health and Wellbeing Mental Illness Fellowship of Western Australia Metier Medical Metro Mobility Mia's Health Midline Physiotherapy Midwest Community Living Association Milan Therapeutic Services Mobile Alert Mobility Plus Wheelchairs Mobility Rentals & Sales Mobility Vehicle Sales Morrissey Homestead Mortels Sheepskin Factory

Warwick 08 9208 3443 Welshtool 08 9277 7223 Subiaco 0403 803 434 South Perth 08 9362 5483 02 6297 6672 03 5022 0955 08 8330 4102 0413 387 099 08 8388 7836 1800 936 774 08 7226 6395 Kalamunda 0419 629 329 0413 954 530 0400 096 562 03 8791 5600 02 4934 2724 07 5520 0036 Belmont 08 9380 0271 Jindalee 0400 990 715 Bunbury 08 9792 4179 1300 665 322 1800 882 222 1300 543 343 03 5021 5569 Palmyra 08 9319 0900 Armadale 0433 644 294 Midland 08 9237 8900 02 4909 8038 Cannington 08 9258 8733 0402 629 776 Nollamara 0423 107 209 Geraldton 08 9921 1505 Mundaring 0488 186 603 Warwick 08 6336 9448 03 9495 1955 1300 460 070 08 8293 3032 Glen Iris 08 9725 4699 02 4966 0990

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Location Phone Mount Hawthorn 0484 708 941 Northbridge 1300 733 510 03 8637 1188 03 6225 3742 Salter Point 08 9450 6939 Busselton 08 9754 1834 07 3890 7788 1300 722 712 1300 363 713 1800 272 943

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC S ec I T Y tion Sect - Thera pist ion Sec - In Ho s & Spe tion me cial & Sec - Accom Comm ists tion un mo Sec - Advis dation ity tion ors Sec - Equip tion me Sup - Ment nt & Te c hn por al H olog t Sup delive ealth y por r t de ed at h Adv live om Pagertisem red in e e ent pract ice

Provider Name Kids in Motion Physiotherapy Kincare Health Services WA Konnekt Kuver Designs KZ Speech Lamp Leading Edge Prosthetics Leading Nutrition Leisure Options Les Brazier Special Vehicles

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Core - Capital - Capacity Supports Western Australia

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DSG Web ID 47737 47739 40407 40410 47808 54966 40418 42514 46821 45257

121, 178, 47746 IBC 120 47744 47721 47749 40435 40436 45266 49913 40437 40439 45099 47752 47753 49976 47187 40347 40454 40456 40649 47757 40469 40087 40471 40483 54975 47764 47765 40475 47767 40706 47771 54979 47648 40484 40486 40487 40488 54982 40495 IBC Inside Back Cover

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Location Phone Nedlands 08 6457 7355 07 3892 2227 Wilson 1300 097 989 Trigg 0469 584 804 03 8456 6613 1800 861 272 Midland 08 9274 7575 1300 850 431 1800 246 945 Warnbro 08 9524 5441 07 5591 1629 Duncraig 08 9448 8239 1300 766 482 Alkimos 08 9590 0452 Baldivis 0407 900 973 Osborne Park 08 9201 0707 02 9531 2011 02 6962 1500 03 9793 1066 07 5491 9944 Myaree 1300 866 275 Tuart Hill 08 9344 1318 Midland 08 6278 3900 0411 792 505 02 9680 0600 07 4423 7662 0412 553 222 1800 000 677 1300 423 338 West Leederville 08 9382 4845 1300 366 545 1300 723 051 Gnangara 02 9560 7344 1300 378 388 1800 756 849 Munster 0402 739 252 Yokine 0451 808 158 Nedlands 08 9389 1790 1300 444 600 1300 727 222 Parkerville 08 9290 1200 1300 137 875 1800 805 839 Coolbellup 08 9331 5436 Mandurah 0487 696 621 Mandurah 08 9535 5200 Osborne Park 08 9444 4577 Mt Hawthorn 08 9443 3709 Wembley 08 9387 5507 Murdoch 0477 453 264

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC S ec I T Y tion Sect - Thera pist ion Sec - In Ho s & Spe tion me cial & Sec - Accom Comm ists tion un mo Sec - Advis dation ity tion ors Sec - Equip tion me Sup - Ment nt & Te c hn por al H olog t Sup delive ealth y por r e d t de a t h Adv live om Pagertisem red in e p e r ent acti ce

Provider Name Motor Neurone Disease Association WA MPD Accessibility MSWA Multicare My Diffability Australia My Plan Manager My Supports mySupply Store National Auslan Interpreter Booking & Payment Service National Trade Supplier Neeki Designs Neurolink Physiotherapy Neurotek New Dawn Healthcare Services New Hope Therapy Counselling & Mediation Next Challenge Night N Day Noble Healthcare Norden Body Works Novacorr Healthcare OAPL One Central Health One2one Online PT Optek Systems Optimise Health and Wellness Optimise Your Level Physiotherapy ORS Group Orthotic & Prosthetic Solutions QLD Orthotic Computer Technology WA Out and About Health Care OZwool Medical Sheepskin Products P.R. King & Sons Pacific Facility Services Pacific Vision Paediatric Feeding International Paediatric Nursing Services Pam Gabriels Audiology & Tinnitus Management Para Mobility Paralogic Parkerville Children and Youth Care Patient Handling Paul Hartmann Peach Speech Pathology Peel Home & Community Supports Peel Physiotherapy Centre Pelican Manufacturing Perth Psychological Services Perth Surgical Shoemakers & Wembley Shoes Perth Voices Clinic

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Core - Capital - Capacity Supports Western Australia

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DSG Web ID 47776 44536 92, 112 47779 47999 40500 40502 42883 40504 44134 47784 40224 47674 40511 47789 47697 47790 42784 40518 40519 40522 40067 47819 54986 43054 40400 40623 40532 40697 40537 54988 40540 40748 43097 40543 40544 40545 47802 47803 40547 40549 47804 40551 40553 47725 54989 54990 40556 44117 47807 55334

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Como 0409 716 763 1300 556 686 07 4194 5958 Harrisdale 0411 569 006 1300 653 522 Gidgegannup 0419 049 041 07 3852 2276 Bull Creek 08 9313 5125 Cannington 08 9350 8800 Middle Swan 08 6274 3700 Rockingham 0478 640 655 Mosman Park 08 9383 6113 0419 704 471 1300 581 391 1800 813 617 02 9211 4829 0418 892 174 1800 726 000 03 9799 9077 Helena Valley 08 9255 2287 Osborne Park 08 9201 9455 02 9899 9293 Riverton 0414 429 939 03 9726 8047 Shenton Park 08 9382 8538 02 4578 6123 Manjimup 08 9771 6900 Malaga 08 9248 4180 0408 720 558

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Location Phone Queens Park 0413 848 701 0402 075 290 07 3852 4622 Cloverdale 08 9479 1854 08 7221 9289 Malaga 0402 287 700 1800 648 648 08 8361 3344 Busselton 08 9754 3061 1300 696 220 Bayswater 08 9200 5825 1300 459 525 08 8215 8700 07 4831 4610 03 9532 5098 0415 945 422 1300 883 853 07 3848 5257 Bassendean 08 9379 2020 Northam 08 9621 2670

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC S ec I T Y tion Sect - Thera pist ion Sec - In Ho s & Spe tion me cial & Sec - Accom Comm ists tion un mo Sec - Advis dation ity tion ors Sec - Equip tion me Sup - Ment nt & Te c hn por al H olog t Sup delive ealth y por r t de ed at h Adv live om Pagertisem red in e e ent pract ice

Provider Name Perth Wide Home Care Petal Back Clothing Phoenix Hearing Instruments Phylos Physio Xtra Rehab Centre Plan and Grow Plega Health Care Posture Care Chair Company Potential Therapy Services for Children Principality Healthcare Procare Podiatric Medicine and Surgery Professional Automation Programmed Health Professionals Promote Occupational Therapy ProMotion Prosthetics Prompt Education Quantum Reading Learning Vision Queensland Braille Writing Association Quingo Pacific Re Mind Me Reach & Match Rebecca Parker Physiotherapy Redi-Lite Reel Keen Powerchair Fishing Regen Exercise Physiology RehaCare Remo's Handyman Service Reporters Ink Revolv Health Richmond Wellbeing Rise Network Disability Services Rockingham Autism Services Rocky Bay Ross Lederhose Royal Institute for Deaf and Blind Children Safety Link Sal Consulting Health Services Sannic Jaya Scooters & Mobility Tamworth Scooters Australia Scott Street Physiotherapy Second Skin See-n-Speak Select Bathroom Renovations SenseAbilities Sensory Connections Occupational Therapy Sensory Tools Australia Shire of Manjimup Shoprider Siblings Australia

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Core - Capital - Capacity Supports Western Australia

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DSG Web ID 54992 54439 40563 55335 40565 47810 40566 40082 54993 54486 54995 40575 40576 40577 40578 40579 40584 40586 40588 47831 40591 54997 40595 40597 54998 40601 55000 44819 55001 47822 50421 47826 47827 40423 43388 40582 43415 40621 40624 40625 47838 47836 40631 55005 40633 47837 40636 55006 40641 45456

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Darlington Bayswater Pinjarra Cockburn Central Bayswater Gosnells North Perth South Lake Eaton Rivervale Byford Innaloo

Shenton Park North Perth Kewdale Dianella Sawyers Vallley Bunbury Morley Gosnells

Osborne Park Waikiki Maylands Como Bassendean Morley Wembley

Cannington North Perth

Wangara Mandurah

Attadale

Phone 03 5998 8336 02 8405 6300 0488 076 384 08 9371 9115 0411 511 729 08 9417 4903 08 9271 0828 1300 100 767 1300 135 334 08 9417 9727 0406 447 373 1300 669 189 08 9498 4800 0403 855 190 1300 780 755 07 5597 4321 1800 819 775 08 9381 0111 08 9201 9655 08 9279 4343 0458 958 681 0410 651 755 0417 589 421 08 9791 7898 08 9275 7118 08 9490 4340 0427 465 820 07 3869 1919 08 9381 4199 1300 822 846 0407 389 779 0416 281 529 0437 501 108 03 9737 9000 08 9379 7400 0418 867 728 08 9387 9888 07 5591 7744 03 5229 2260 0450 855 373 1800 800 560 1800 800 560 08 9443 5630 02 8833 3600 0417 279 428 08 9409 3033 08 9557 5942 03 9585 2299 02 4254 6226 08 6500 3277

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Provider Name Silver Eagle Outfitters Simavita (Aust) Simon MacLachlan Simply Helping Lower North Perth Six Star Driver Training Skillbuilders Therapy Services and Products for Children Smith's Steel Fabrications SMP lifeskills2work Sonic Learning South Lake Podiatry South West Allied Therapies Southern Cross Care WA Southern Districts Support Services Speaking & Eating with Sarah Special Care Clothing Solutions Special Needs Solutions Spinal Cord Injuries Australia Spine and Limb Foundation St Basil's St Jude’s Disability Services Starz Health Step Ahead OT Stephen Nimmo Physiotherapy Services Stepping Stones Therapy Services Stirling Speech Pathology Straight Talk Speech Pathology Sue Cameron Surgical Engineering QLD Surgical House Tabtimer Tammy Donnelly Tanja De Langen Physiotherapist Tcorp Technical Solutions Australia Technology Assisting Disability WA Teem Treasure Telethon Speech & Hearing The Bidet Shop The Brainary The Caring Factor The Centre for Applied Behaviour Analysis The Centre for Applied Behaviour Analysis The Charles Street Clinic The Deaf Society The Flashcards The Health & Fitness Centre The Hub: Integrated Child Development Services The Information Access Group The INS Group The Perth Brain Centre

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Core - Capital - Capacity Supports Western Australia

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DSG Web ID 48368 40644 47841 47842 47843 48024 55009 55010 43529 55011 55336 47846 48496 47847 40268 40662 40664 47849 48491 47816 43608 47639 54985 55014 47850 47851 40674 40679 47852 43688 47654 47853 47856 40688 47857 47859 47860 44794 40690 43728 40692 45494 47620 40208 40695 47864 55019 48037 40696 47865

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Location Phone Nedlands 08 9272 1424 03 9380 1127 The Vines 08 9297 3000 03 8585 6685 0438 816 747 Bentley 1300 135 373 High Wycombe 08 9454 7440 Joondalup 08 9301 1154 07 5484 0023 1300 858 410 02 9878 6188 Willetton 0413 739 854 0409 960 050 Perth 08 9328 7688 Wanneroo 0420 667 476 Paraburdoo 0400 927 074 Malaga 08 9249 6886 0418 869 061 West Perth 0498 116 684 Midland 08 9274 6852 1800 888 541 West Leederville 08 6246 4505 Midland 1300 184 746 1300 255 900 Cloverdale 0498 615 789 Subiaco 08 9473 1800 East Victoria Park 08 9472 0550 East Victoria Park 08 9470 1442 Canning Vale 08 6162 2616 Perth 08 6161 9597 Willetton 08 6161 3937 Rockingham 0410 405 756 1800 622 492 1800 246 945 1800 448 448 Wembley Downs 08 9245 5455 Nedlands 08 6389 4100 03 9876 2576 0418 741 741 03 6225 2622 Aveley 0412 456 882 0409 203 480 Booragoon 08 9317 7932 0409 309 129 07 3282 5200 Yokine 0422 918 326 Bayswater 0458 749 746

iste C O R red NDI S Pr E ovid C AP er I TA C AP L AC S ec I T Y tion Sect - Thera pist ion Sec - In Ho s & Spe tion me cial & Sec - Accom Comm ists tion un mo Sec - Advis dation ity tion ors Sec - Equip tion me Sup - Ment nt & Te c hn por al H olog t Sup delive ealth y por r t de ed at h Adv live om Pagertisem red in e e ent pract ice

Provider Name The Therapy Space WA The Therapy Store The Vines Resort & Country Club Therapeutic Pillow International Therapy Connect Therapy Focus Theresa Hewlett TLC-WA Therapy Tonjac Global Hardware Total Ability Total Patient Care TraumaClean Trionic Australia Triple A Care Unparalleled Solutions Up to the Sky Occupational Therapy Veejays Renovations Veteran Mentors Vibrant Life Psychology Vicky Tan Victoria Healthcare Products Vision Australia - Blind and Low Vision Services WA Vision Counselling and Psychology Voice Recognition Australia Voyage Physio WA Assett the Bathroom Renovators WA Blue Sky WA Disabled Sports Association WA Health Group WA Surgical Bootmakers Waves Hearing Solutions Waygood Care Services Wellspect Healthcare Wesley Mission NT Wesley Mission Queensland West Coast Audiology WestCare Wheelability Wheelchair Vehicles Brisbane WheelieSafe Wild West Wheelchairs Wise Consulting Wize Therapy Wonsie WOW! Mobility Yellow Door Therapy Services Your Home Physio

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Core - Capital - Capacity Supports Western Australia

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DSG Web ID 55020 40702 47872 40712 40715 47873 47778 47874 40718 40719 40721 47878 48433 55023 47722 55026 55027 55029 54962 55016 40731 47885 47734 40733 47708 55337 47887 47888 55031 40735 47889 55033 40741 44883 44882 47894 47895 48457 40745 40747 47899 40751 47901 40525 43964 47761 47904

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Index Abbreviations........................................................................................................... 11 Accommodation.................................................................................................. 138 24 hour emergency accommodation............................................ 139 Housing and public housing................................................................. 139 Long term accommodation .................................................................. 141 Respite......................................................................................................... 125,141 Shared living...................................................................................................... 142 Short term accommodation.................................................................. 142 Specialist Disability Accommodation............................................ 142 Supported independent living........................................................... 143 Tenancy.................................................................................................................. 143 Provider Directory.............................................................................. 145-148 Acquired brain injury......................................................................................... 22 Advisors...................................................................................................................... 151 Provider Directory.............................................................................. 157-160 Advocates.................................................................................................................... 81 Age groups................................................................................................................. 34 Adults 18 - 64 years........................................................................................ 38 Kids 5 - 12 years................................................................................................. 35 Preschool 0 - 4 years....................................................................................... 34 Seniors 65+ years............................................................................................ 39 Teenagers 13 - 17 years................................................................................ 37 Attention deficit hyperactivity disorder (ADHD)......................... 22 Attention deficit disorder (ADD)............................................................... 22 Aids & equipment.............................................................................................. 163 Provider Directory.............................................................................. 167-174 Apply - NDIS how to............................................................................................ 44 Assessments........................................................................................................... 152 Provider Directory.............................................................................. 157-160 Assistive technology........................................................................................ 163 Provider Directory.............................................................................. 167-174 Auditory processing disorder...................................................................... 23 Autism............................................................................................................................ 24 An autism diagnosis (Feature story)................................................. 48 Behavioural support........................................................................................... 92 Provider Directory.............................................................................. 103-109 Blindness..................................................................................................................... 27 Brain aneurysm (Feature story)................................................................ 74 Capacity building supports .......................................................................... 66 Provider Directory.............................................................................. 190-199 Capital supports .................................................................................................... 64 Provider Directory.............................................................................. 190-199 Carers.............................................................................................................................. 84 Challenge for the whole family (Feature story)....................... 82 Counselling services....................................................................................... 84 Financial support.............................................................................................. 85 Respite care........................................................................................................... 85 Support groups................................................................................................... 84 Support lines........................................................................................................ 85 Case coordinators............................................................................................... 152 Provider Directory.............................................................................. 157-160 Cerebral palsy........................................................................................................... 25 Checklist...............................................................................................................57-58 Communication equipment...................................................................... 163 Provider Directory.............................................................................. 167-174 Community access & inclusion................................................................ 119 Provider Directory.............................................................................. 131-136 Companion Card..................................................................................................... 78 Coordination of supports................................................................................ 66 Core supports .......................................................................................................... 63 Provider Directory.............................................................................. 190-199 Definitions and often used terms....................................................10-11 Developmental delay......................................................................................... 26 Dietitians...................................................................................................................... 93 Provider Directory.............................................................................. 103-109 Diversity........................................................................................................................ 86 Cultural and linguistic diversity............................................................ 86 Religious and spiritual diversity .......................................................... 87 Gender and sexuality diversity ............................................................. 87 Down syndrome..................................................................................................... 26 Living with (Feature story)....................................................................... 59 Early Intervention................................................................................................. 45 About.......................................................................................................................... 94 Early Childhood Early Intervention (ECEI)..................................... 45 Early childhood partners............................................................................. 45 200

Early Intervention (cont’d)................................................................................... ECEI office locations & contact details............................................. 56 Provider Directory.............................................................................. 103-109 Education ................................................................................................................. 36 Education support............................................................................................. 152 Provider Directory.............................................................................. 157-160 Educational toys.................................................................................................. 164 Provider Directory.............................................................................. 167-174 Eligibility...................................................................................................................... 43 Employment ............................................................................................................ 76 Australian Disability Enterprises.......................................................... 76 Disability Employment Services (DES)............................................ 76 Employment options..................................................................................... 76 Employment support.................................................................................. 153 Provider Directory.............................................................................. 157-160 School Leaver Employment Supports.............................................. 77 Volunteering......................................................................................................... 77 Equipment & Technology............................................................................ 162 Provider Directory.............................................................................. 167-174 Financial services............................................................................................... 153 Provider Directory.............................................................................. 157-160 Flowchart - Start your NDIS journey here............................................ 4 Formal supports........................................................................................................ 6 Healthcare products........................................................................................ 166 Provider Directory.............................................................................. 167-174 Hearing impairments........................................................................................ 27 Home maintenance and gardening.................................................... 120 Provider Directory.............................................................................. 131-136 Home modifications........................................................................................ 166 Provider Directory.............................................................................. 167-174 In Home & Community Support............................................................ 113 In home support............................................................................................. 120 Provider Directory.............................................................................. 131-136 Informal supports.................................................................................................... 6 Intellectual disabilities..................................................................................... 16 Intervention support....................................................................................... 154 Provider Directory.............................................................................. 157-160 Life skills.................................................................................................................... 121 Provider Directory.............................................................................. 131-136 Local Area Coordinators (LACs).................................................................. 55 LAC office locations & contact details.............................................. 56 WA partners........................................................................................................... 56 Low vision................................................................................................................... 27 Meals............................................................................................................................ 121 Provider Directory.............................................................................. 131-136 Mental Health....................................................................................................... 177 Helplines............................................................................................................... 178 Mental health nurse.................................................................................... 182 When living with disability (Feature story)................................. 20 Psychologists..................................................................................................... 182 Provider Directory......................................................................... 185-188 Psychiatrists........................................................................................................ 182 Psychosocial support.................................................................................. 183 Provider Directory......................................................................... 185-188 Social workers................................................................................................... 183 Provider Directory......................................................................... 185-188 Support groups................................................................................................ 183 Provider Directory......................................................................... 185-188 Types............................................................................................................................ 19 Mobility equipment......................................................................................... 166 Provider Directory.............................................................................. 167-174 Multicultural support..................................................................................... 125 See also Diversity .............................................................................. 131-136 Multiple sclerosis (MS)..................................................................................... 28 Living with (Feature story)....................................................................... 32 Muscular dystrophy (MD)............................................................................... 29 National Disability Insurance Agency (NDIA)....................................... NDIA office locations & contact details........................................... 56 Who runs NDIS?.................................................................................................. 40 National Disability Insurance Scheme (NDIS)...................................... Accessing the NDIS.......................................................................................... 40 Eligibility.................................................................................................................. 43 How to apply for the NDIS......................................................................... 44 Is the NDIS near you?..................................................................................... 41 Objectives................................................................................................................ 40

DPS Guide to Disability Support Western Australia 2019

National Disability Insurance Scheme (NDIS) (cont’d)................. Pricing........................................................................................................................ 72 Understanding the NDIS............................................................................. 40 What support can I get................................................................................. 62 National Disability Strategy............................................................................ 8 National Standards for Disability Services........................................... 7 Nutritionists............................................................................................................... 93 Provider Directory.............................................................................. 103-109 Occupational therapists................................................................................... 95 Provider Directory.............................................................................. 103-109 Often used terms and definitions....................................................10-11 Paediatricians........................................................................................................... 98 Provider Directory.............................................................................. 103-109 Physical disabilities............................................................................................. 15 Physiotherapists.................................................................................................... 98 Provider Directory.............................................................................. 103-109 Plan management............................................................................................... 68 Agency managed.............................................................................................. 68 Combination managed................................................................................ 71 Plan managed..................................................................................................... 69 Self managed....................................................................................................... 70 Plan managers..................................................................................................... 154 Provider Directory.............................................................................. 157-160 Plan review................................................................................................................ 53 Planning meeting................................................................................................. 50 Checklist...........................................................................................................57-58 During your meeting...................................................................................... 52 First plan.................................................................................................................. 53 Preparing for......................................................................................................... 50 What to bring....................................................................................................... 51 Pricing............................................................................................................................ 72 Professionals............................................................................................................. 94 Provider Directory.............................................................................. 103-109 Psychologists............................................................................................................ 99 Provider Directory.............................................................................. 103-109 Registered providers........................................................................................... 72 Respite............................................................................................................125, 141 Provider Directory...................................................... 131-136, 145-148 Roll out................................................................................................................................ Map - WA................................................................................................................. 42 Roll out dates....................................................................................................... 41 Sensory disabilities.............................................................................................. 17 Sensory processing disorder........................................................................ 30 Service agreement............................................................................................... 73 Shopping................................................................................................................... 121 Provider Directory.............................................................................. 131-136 Social and recreational support............................................................. 126 Provider Directory.............................................................................. 131-136 Speech therapists.............................................................................................. 100 Provider Directory.............................................................................. 103-109 Spina bifida................................................................................................................ 31 Spinal injuries.......................................................................................................... 31 Sports and recreation..................................................................................... 126 Provider Directory.............................................................................. 131-136 Support coordinators...................................................................................... 155 Provider Directory.............................................................................. 157-160 Support options..................................................................................................... 62 Therapeutic supports...................................................................................... 100 Provider Directory.............................................................................. 103-109 Therapists & Specialists................................................................................... 89 Provider Directory.............................................................................. 103-109 Training...................................................................................................................... 101 Transport................................................................................................................... 128 Accessible transport........................................................................................ 78 Alternatives........................................................................................................... 80 Funding.............................................................................................................63-64 Provider Directory.............................................................................. 131-136 Public transport.................................................................................................. 79 Unregistered providers..................................................................................... 72 Useful phone numbers & websites............................................................ 9 Vehicle modifications..................................................................................... 166 Provider Directory.............................................................................. 167-174 West syndrome (Feature story)................................................................. 12 Workshops............................................................................................................... 101

LIFE WITHOUT NDIS BARRIERS YOUR PROVIDER

WE’RE ALL ABOUT YOU

At Life Without Barriers, we know it’s important for you to have choice and control so you can live the life you want. Our experienced team will work with you to tailor a support plan that delivers what you want, the way you want it, when you want it.

Through the NDIS, we provide a range of services, including: • Shared and Supported Living • Lifestyle Supports in your home and community • Support Coordination of your NDIS Plan • Respite Care • Health, Therapy and Wellbeing.

T. (08) 9208 3443 E. yourlwbwa@lwb.org.au

www.lwb.org.au

Supporting People with Disability

LWB13403

At Brightwater, we specialise in supporting adults with complex disabilities. From navigating and planning NDIS services to sorting out accommodation, weâ&#x20AC;&#x2122;ll help make life less complicated.

Visit brightwatergroup.com or call 1300 223 968

We see what others donâ&#x20AC;&#x2122;t