Aged Care Guide Western Australia 21st edition (2021/22) by DPS Publishing

2 1 ST E D I T I O N

AGED CARE GUIDE A

DPS

PUBLICATION

Western Australia

Home Care |

Residential Care | Retirement Living AgedCareGuide.com.au | TalkingAgedCare.com.au / TalkingAgedCare | @TalkingAgedCare

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every single Amana Living “ Behind customer, is our team of over

“

1,500 professionals. Stephanie Buckland, CEO

“Amana Living supports thousands of older people with the care and support services they need in their own homes, or one of ours. From our carers to maintenance officers, nurses to therapists, every member of our team is carefully selected for their kind nature, and professionally trained to meet our high standards. As a not-for-profit organisation, providing the best possible care for each and every customer is our total focus.”

Professionally trained. Naturally kind.

1300 26 26 26 | amanaliving.com.au

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From the Managing Editor....................................................................................................................................................................................................................... 2 COTA message.................................................................................................................................................................................................................................................................... 4 Useful phone numbers and websites................................................................................................................................................................................ 6 Aged care explained.............................................................................................................................................................................................................................................. 7

My Aged Care.................................................................................................................................................................................................................................................................. 12 How to use the Aged Care Guide........................................................................................................................................................................................... 14 Home care flow chart...................................................................................................................................................................................................................................... 16 Support at home....................................................................................................................................................................................................................................................... 17 - Commonwealth Home Support Programme...........................................................................................................................................19

- Home Care Packages..................................................................................................................................................................................................................................25

- Private home care. ...........................................................................................................................................................................................................................................33 - Respite at home...................................................................................................................................................................................................................................................35 - Transition Care........................................................................................................................................................................................................................................................36

- Flexible restorative care........................................................................................................................................................................................................................39 - Centre Based Care............................................................................................................................................................................................................................................40

- Day Therapy Centres. .................................................................................................................................................................................................................................42 - Veterans’ support..............................................................................................................................................................................................................................................42

Assistive technology. ....................................................................................................................................................................................................................................... 43 Continence............................................................................................................................................................................................................................................................................ 46 Regional Assessment Service (RAS).................................................................................................................................................................................. 48 Aged care flow chart........................................................................................................................................................................................................................................ 50 Aged care homes..................................................................................................................................................................................................................................................... 51 - Cost for residential care........................................................................................................................................................................................................................58

- Payment options: RAD and DAP.........................................................................................................................................................................................62 - Applying to aged care homes..................................................................................................................................................................................................63 - Waiting for residential care............................................................................................................................................................................................................63 - Deciding on a home....................................................................................................................................................................................................................................64 - Moving into a home....................................................................................................................................................................................................................................66 - Daily living in a nursing home.................................................................................................................................................................................................67 - Resident Agreement...................................................................................................................................................................................................................................70 - Frequently asked questions.........................................................................................................................................................................................................73 - Aged care checklist........................................................................................................................................................................................................................................75 - Extra services..............................................................................................................................................................................................................................................................80 - Residential respite............................................................................................................................................................................................................................................81

Cultural services........................................................................................................................................................................................................................................................ 82 Special needs groups...................................................................................................................................................................................................................................... 84 Supported living....................................................................................................................................................................................................................................................... 85 Retirement living..................................................................................................................................................................................................................................................... 86 Placement consultants................................................................................................................................................................................................................................ 91 Financial advice.......................................................................................................................................................................................................................................................... 97

Estate planning.......................................................................................................................................................................................................................................................102 Advocacy...............................................................................................................................................................................................................................................................................105 Dementia support..............................................................................................................................................................................................................................................106 Carer support...............................................................................................................................................................................................................................................................110 End of life care...........................................................................................................................................................................................................................................................111 Directory Lists & Reference Indexes - Directory contents page..........................................................................113 This section includes all the lists and reference tables to make finding a home or service so much easier: Suburb & Town, Council Districts referencing, ACAT regions, maps. Lists of Aged Care Homes, Retirement Accommodation, Home Care Packages, In Home Care Services, Centre Based Care, Day Therapy Centres, Products & Services.

Contents

Aged Care Assessment Team (ACAT)............................................................................................................................................................................. 49

Aged Care Guide

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From the Managing Editor Welcome to the 21st edition of the Aged Care Guide

Western Australia. For more than 20 years, the Aged Care Guide, previously known as the

ITALO-AUSTRALIAN WELFARE & CULTURAL CENTRE INC. Celebrating 65 years of Caring for the Community Our services include: ICare Home Care Packages (L1- 4): Italian Specific; CALD & General General Welfare Services Community Visitors Scheme (Home Care: one-to-one) (Residential Care: one-to-one; groups) Community Information Seminars School Educational Program: Mainstream Italian Insertion Highly Accredited Bilingual Childcare (Italian-English) [0-6 yrs]

DPS Guide to Aged Care, has provided seniors and

their families with essential information about aged care in Australia.

Our print and online publications are an essential tool to help you understand and access aged care services – from home and community care through to residential care accommodation and retirement living options.

To help you understand the aged care process even better we have created easy

to follow flow charts which visualise your options and the steps to take for home care and residential aged care.

The articles in the front half of the book give detailed descriptions of the various aged care services available and discuss any financial and legal issues you need to be aware of, as well who can assist with expert advice around advocacy and placement.

The directory section at the back provides a comprehensive list of all Australian Government subsidised residential accommodation and approved home care

Cultural Events and Activities including the Annual Italian Festival

package providers.

Justice of the Peace (JP) Signing Centre [by appointment]

and services are also included.

An extensive list of retirement living operators and private providers of homes You can use the printed Aged Care Guide in conjunction with our website

– AgedCareGuide.com.au – which provides greater detail on the services offered by individual aged care homes, home care providers, retirement villages, as well as professional services and products.

Simply type in the associated ‘DPS Web ID’ number from this book in the space provided on the website to link directly to a chosen home, service or product.

Current bed vacancies, as well as home care availability and retirement units

The Italo-Australian Welfare & Cultural Centre Inc has been a State Peak Organisation for the Italian Community in Western Australia since its inception in 1956. Over the years, it has helped many thousands of people through its charitable fundraising events, including its numerous educational, welfare, child care, cultural and social programs and activities which are offered for the total benefit of both the Italian and Australian Communities.

We take pride in the quality of our services and in the quality of our care Head Office 209 Fitzgerald St, Perth WA 6000 T: 08 9228 2220 F: 08 9228 2221 E: centro@iawcc.org.au 9.00am to 5.00pm (M-F)

for sale or lease, are also listed on the website.

Alternatively you may wish to use our Compare & Connect tool to help you

find and compare aged care providers that best meet your needs and search criteria in your preferred area to help with the decision making process.

We are also promoting transparency in the sector and open up dialogue between consumers and providers through Ratings and Reviews on

AgedCareGuide.com.au, which gives you the opportunity to share positive or negative stories about your aged care experience with a service and for

providers to respond to this feedback and address any potential concerns. We would like to wish you all the best as you embark on your journey in

locating the home or services to suit your needs. When engaging a service, please advise the aged care home, retirement village, community care

provider, or product and service provider that you found their details in the

Aged Care Guide.

We welcome any suggestions on information we can provide in the next edition of the Aged Care Guide or on AgedCareGuide.com.au to further assist in your

journey. Simply email margot.white@dps.com.au . I look forward to hearing from you.

Margot White – Managing Editor

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Empowering You To Make Informed Choices

“The Right Information At The Right Time!”

Tell Your Story

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Publications Easy to read information about navigating your care journey, plus a provider directory for your area.

Websites

Compare Your Options

Stay informed on aged care and disability support, including provider listings and information guides.

Save time online by comparing up to five care and support options in one easy to use process.

Read and leave reviews for online facilities and service providers you’ve used.

www.agedcareguide.com.au www.disabilitysupportguide.com.au

AGED CARE SERVICES For over 20 years, St Basil’s WA has provided Western Australians with safe and affordable quality Care at Home, Community Support and Health & Re-ablement Services. St Basil’s offers all levels of Home Care Packages and gives you choice and flexibility in how we help you with your everyday lives, including cleaning, gardening, cooking, showering and more. St Basil’s also offers support to Commonwealth Home Support Program recipients, caring for you or your loved one in your home, providing respite, and supporting you to get out and about and spend a day with friends at our Community Centre in Dianella, “Café Zoe”, offering a range of outings and activities. St Basil’s approach is always about You, living your life. Your care and support services meet your personal preferences and needs, and are delivered with Respect, Integrity and Empathy. If you are from a non-English speaking background, wherever possible St Basil’s will provide you with a support worker who understands you and your culture, shares your interests, and speaks your language.

22 Dianella Dr, Dianella WA 6059 www.stbasilswa.com.au

Ph: 08 6146 2585 E: stbasils@stbasilswa.org.au

Aged Care Guide

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COTA message “COTA Australia is the peak national advocacy body for older Australians across all areas of Government policy. In aged care we have been at the leading edge of reform pressure for over a decade.

COTA message

We are the leading advocate for much greater consumer choice and control in aged care. We had a major input to the Royal Commission into Aged Care Quality and Safety and to the Federal Government’s response to the Commission’s Final Report. The aged care reform process has been underway for a while, starting with the Labor Government’s 2012 ‘Living Longer Living Better’ package which heavily ramped up home care packages and introduced ‘consumer directed care’. This was followed by the Coalition Government’s 2018 Federal Budget package ‘More Choices for a Longer Life’, which COTA Australia partnered in developing. The Royal Commission was called in October 2018 and the Commission presented its Final Report on 26 February 2021, with the Government responding in the Federal Budget on 11 May 2021. In the 2021/22 Budget, the Government has committed almost $18 billion extra over the next four years to increase the supply and funding of both home care and residential care, provide extra support for family carers and for people with dementia and their carers, and much more. There will be at least 80,000 new Home Care Packages by mid-2023, bringing the total number to 276,000 – more than the number of residential beds; and the current home care waiting list will be gone. A new home care program will be developed by 2023 that will design individual packages for each person. In residential care there will be more staff spending more time with residents, better food where that’s not the case now, stronger clinical care standards, a new funding formula, and prices set by an independent authority. All providers will experience much greater transparency and exposure about services, fees, staffing quality measures and consumer experience. Most excitingly, by 2024 the bed licences system will be abolished and people will have control of their residential care funding. This will also mean good providers can expand their services without needing bed licences. Another COTA initiative is a program of 500 Community Care Finders around Australia to help people navigate aged care and be connected to services. There will also be a doubling of the number of consumer advocates. Amidst all this change an independent, unbiased resource such as this Aged Care Guide, together with the online directory AgedCareGuide.com.au, assists you to make the best aged care choices for your specific circumstances and can help you take greater control of your care. COTA Australia’s partnership with DPS is also focused on improving consumer information and choice about services and providing opportunities for direct consumer feedback and comment on services. By creating a platform on which you can choose between providers, and by giving you the opportunity to leave a review of any service or village, DPS is helping strengthen consumer information and choice. This has always been a goal for DPS since its inception.”

Aged Care Guide Western Australia 2021/22 21st Edition Printed October 2021 RRP $44, inc GST Managing Editor Margot White margot.white@dps.com.au Chief Executive Officer Michelle Beech

Ian Yates AM – Chief Executive Council on the Ageing (COTA) Australia DPS Publishing Pty Ltd ● 1300 186 688 ● 145 South Tce, Adelaide SA 5000 info@dps.com.au ● AgedCareGuide.com.au ● ABN 53 090 793 730 Advertising Distribution Proudly produced sales@dps.com.au distribution@dps.com.au and printed 1300 186 688 1300 186 688 in Australia

The factual material contained in this publication has been obtained from information supplied by government departments, industry and organisations, by personal interview and by telephone and correspondence. At the time of going to press the publisher believed that all information submitted for publication was accurate and complete. However, the publisher can take no responsibility for inaccuracies or incomplete information that may have been supplied to them in the course of their enquiries detailed above. The facts published indicate the result of those enquiries and no warranty as to their accuracy can be given. The information in this publication is general in nature and does not constitute financial, legal or other professional advice. Readers should consider whether the information is appropriate to their needs and seek professional advice tailored to their personal circumstances. Images within this publication may have been altered from their original format. © Copyright. No part of this publication can be used or reproduced in any format without express permission in writing from The Publisher. ® Aged Care Guide is a registered trademark.

Where some see lines on a face, we see a life well lived. Visit brightwatergroup.com or call 1300 223 968 today

Aged Care Guide

Advocacy

Government continued

Advocare 1800 655 566

Services Australia - Aged Care Line 1800 227 475 servicesaustralia.gov.au

advocare.org.au

CarerHelp 08 7221 8233

Useful phone numbers and websites

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carerhelp.com.au

COTA (WA) 08 9472 0104

cotawa.org.au

Elder Rights Advocacy 1800 700 600

era.asn.au

National Aged Care Advocacy Line 1800 700 600 opan.org.au National Seniors 1300 765 050

nationalseniors.com.au

Office of the Public Advocate 1300 858 455 publicadvocate.wa.gov.au

Older Person’s Advocacy Network (OPAN) 1800 700 600 opan.org.au WA Elder Abuse Helpline 1300 724 679

advocare.org.au

Cultural

Aboriginal Interpreting WA (AIWA) 1800 330 331 aiwaac.org.au Centre for Cultural Diversity in Ageing (PICAC) 03 8823 7979 culturaldiversity.com.au

Ethnic Communities Council of WA 08 9227 5322 eccwa.org.au

Federation of Ethnic Communities’ Council of Australia 02 6282 5755 fecca.org.au Fortis PICAC WA 08 9300 3165

fortisconsulting.com.au

National Relay Service 1800 555 660 infrastructure.gov.au/national-relay-service

People in Culturally Appropriate Care (PICAC) 03 8823 7979 picacalliance.org Translating and Interpreting Service 13 14 50 tisnational.gov.au

Government

Aged Care Quality & Safety Commission 1800 951 822 agedcarequality.gov.au Department of Veterans’ Affairs 1800 838 372 My Aged Care 1800 200 422

dva.gov.au

myagedcare.gov.au

Services Australia - Carers & Disability 13 27 17 servicesaustralia.gov.au Services Australia - Medicare 13 20 11 servicesaustralia.gov.au Services Australia - Older Australians 13 23 00 servicesaustralia.gov.au

Health

Dementia Behaviour Management Advisory Services (DBMAS) 1800 699 799 dementia.com.au Dementia Support Australia (DSA) 1800 699 799 dementia.com.au National Continence Helpline 1800 330 066 continence.org.au National Dementia Helpline 1800 100 500 Seniors Health Card 13 23 00

dementia.org.au

serviceaustralia.gov.au

Legal

Legal Aid WA Helpline 1300 650 579

legalaid.wa.gov.au

Northern Suburbs Community Legal Centre 08 9440 1663 nsclegal.org.au/legal-help Public Trustee WA 1300 746 116

publictrustee.wa.gov.au

State Administrative Tribunal 1300 306 017 sat.justice.wa.gov.au

Other

Carer Gateway 1800 422 737 Carers WA 1300 227 377

carergateway.gov.au carerswa.asn.au

Indigo 08 9381 0600

indigosolutions.org.au

Seniors Card (WA) 1800 671 233

seniorscard.wa.gov.au

Open Arms - Veterans & Families Counselling 1800 011 046 openarms.gov.au

AgedCareGuide.com.au

Aged care explained Whether you need support to remain living independently at home, or are looking for alternative accommodation, it is important to know what options are available to you. What is aged care?

Aged care is a term most easily understood as being nursing homes and home care. It may also refer to community services, specific health care services delivered in a day centre setting, assisted living options as well as products and equipment available to assist older people. Below you will find a brief description of what care options might be available to you, which will direct you to the different sections of the Aged Care Guide for more detail.

Support at home

If you want to stay in your own home but need assistance to continue living independently, there are numerous services available, both Government and privately funded, to help you manage better at home. You can choose to pay for help at home yourself or you can get support through Government funded programs such as the Commonwealth Home Support Programme (CHSP) or the Home Care Packages (HCP) program.

Aged care explained

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Explore aged care services for yourself or a loved one with the team at Coolibah Care. We offer a friendly, personalised service with a range of options to suit your unique situation. Reach out to our Customer Service Team today!

HOME CARE SERVICES

08 9535 0300

RESPITE SERVICES

info@coolibah.org.au

RESIDENTIAL CARE

www.coolibah.org.au

INDEPENDENT LIVING

30 Third Ave, Mandurah

Aged Care Guide

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Home care products and services range from assistance with daily chores and personal care to providing meals, transport assistance, and home maintenance.

Aged care explained

Basic assistance is offered through the CHSP. See page 19 for information about how the CHSP may be able to assist you. If your needs exceed the level of support offered though this program, then a Home Care Package can offer higher intensity support to help you stay at home.

There are four types of packages delivering different levels of care. Find out more about HCPs on page 25. A comprehensive list of Government funded services is included in this Aged Care Guide as well as a wide range of private services.

Respite care

Respite care offers the opportunity for both you and your carer to take a break for a few hours, a day, a night or a few weeks.

Respite care is provided by residential aged care homes and community care services in your own home, provided under the Commonwealth Home Support Programme (CHSP). See page 35 for more information about home and community respite care or page 81 for respite in a residential aged care facility.

Residential aged care

If you are no longer able to remain living independently at home, moving into residential aged care can ensure quality of life and comfort.

In-home, Social &Lifestyle Support Just Better Care supports older Australians to live independently and confidently within their home and local community. Whether it’s help with everyday tasks, or a Home Care Package, Just Better Care can deliver customised support that’s just for you.

Community participation

Personal care

Travel & transport

Dementia support

In-home nursing

Respite for carers

Domestic assistance

Overnight support

Post-hospital Palliative support care support

Speak to your friendly, local team today. Call 1300 587 823 | justbettercare.com

AgedCareGuide.com.au

Other names for residential aged care include aged care home, nursing home and aged care facility. These are all subsidised by the Australian Government. Entry into a Government funded residential aged care home requires an assessment by an Aged Care Assessment Team (ACAT). See page 51 for information about residential aged care, how to access it and what you may need to pay. There are also a number of non Government funded residential aged care homes, often referred to as supported and assisted living complexes. See page 85 for more information.

Retirement living

Retirement villages are not nursing homes. They are clusters of villas, units or apartments, and you will need a reasonable level of independence to move into a retirement setting. Generally, the land is owned by the operator and residents enter into a lease type arrangement so that they can live there for as long as they choose to do so. Some villages may offer units to be purchased on a freehold basis. Daily care is generally not included but some providers may offer support services at an additional charge or this can be accessed separately through Government funded home support options. See page 86 for advice on retirement accommodation.

Aged care explained

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“I absolutely adore what I do. I love the families. I love the residents. It’s the kind of job where you get to connect with people and you do become part of their family.”

At Aegis we understand trust and comfort are crucial to providing quality aged care and lifestyle. We work hard to make sure our residents have enjoyable and fulfilling lives in first class surroundings, ensuring satisfaction for both residents and their loved ones.

Family Values

Leaders in Innovation

Exceptional Quality

Founded in 1983, Aegis is proudly West Australian. Owned by two families with long standing experience in aged care and an unwavering commitment to provide the community with the best in residential aged care services. We continue to be a highly trusted and experienced service provider that focuses on exceptional quality and service.

Aegis is a leader in continuous improvement with industry leading nutrition and cultural diversity programs. Our residents enjoy many benefits including a multidisciplinary Pain Therapy program, a strong focus on ‘Excellence in Dining’ and a lifestyle program run by dedicated staff. At Aegis, our vision is to excel in providing our residents with premium wholistic care in support of a quality lifestyle.

Aegis offers a broad range of lifestyle choices through a selection of quality residences, each with a unique ambience and distinctive features. Our attention to detail is standard fare throughout our facilities. We strive to ensure our residences provide premium, hotel style accommodation, with high quality care and support appropriate to residents’ individual needs. All Aegis facilities are fully accredited by the Aged Care Quality and Safety Commission.

“I make everyone that I look after feel loved and respected, and give them their dignity. I want to make them smile and feel good about themselves.”

“This special generation of deserving frail aged, has a right to receive premium care in a first-class lifestyle environment.”

“If you can make their time here that little bit more special, and they feel they have more of a family, then you’re doing something worthwhile.”

Suburb

Facility Name

Address

Telephone

Page

Alkimos NEW

Aegis Shorehaven

49 Scotthorn Drive

(08) 9544 3200

131

Bassendean

Aegis Bassendean

27 Hamilton Street

(08) 9279 4258

118

Bayswater

Aegis Ascot TCP

29 Neville Street

(08) 6279 1500

118

Busselton

Aegis Ellenvale

Cnr Broadwater Blvd & Bell Drive

(08) 9788 6400

133

Canning Vale

Aegis Amherst

75 Amherst Road

(08) 6154 8300

121, 124

Claremont

Aegis Alfred Carson

30 Bay Road

(08) 9230 6500

122

Como

Aegis Balmoral

29 Gardner Street

(08) 9367 7333

128

Ellenbrook

Aegis Hermitage

5 Cottage Close

(08) 9297 0222

130

Ellenbrook

Aegis The Pines

167 Ponte Vecchio Boulevard

(08) 9297 9100

130

Hamilton Hill

Aegis Carrington

27 Ivermey Road

(08) 6310 3333

122

Highgate

Aegis Lincoln Park

21 Wright Street

(08) 9328 4162

130

Hilton

Aegis Hilton Park

19 Laidlaw Street

(08) 9314 0500

123

Innaloo

Aegis Shawford

8 Twyford Place

(08) 9244 8477

128

Kingsley

Aegis Woodlake

42 Woodlake Retreat

(08) 9408 2200

125

Calista

Aegis Banksia Park

20 Bright Road

(08) 9419 1244

125

Calista

Aegis Banksia Park TCP

20 Bright Road

(08) 9419 1244

125

Mandurah

Aegis Greenfields

95 Lakes Road

(08) 9535 0700

136

Melville

Aegis Melville

1 French Road

(08) 9330 1911

126

Mindarie

Aegis Anchorage

340 Anchorage Drive North

(08) 9400 1000

131

Mt Claremont

Aegis Montgomery House

1 Heritage Lane

(08) 9314 0614

120, 127

Mt Lawley

Aegis Sandstrom

44 Whatley Crescent

(08) 9271 5232

129, 131

North Coogee NEW

Aegis Shoreline

2 Kaleep Close

(08) 6268 1500

122

North Perth

Aegis St Michael’s

53 Wasley Street

(08) 9227 2900

131

Redcliffe

Aegis Karalee

68 Lyall Street

(08) 9277 1099

118

Redcliffe

Aegis Lakeside

33 Stanton Street

(08) 9277 1099

118

Redcliffe

Aegis Parkview

6 Drummond Street

(08) 9262 9100

118

Shoalwater

Aegis Shoalwater

72 Fourth Avenue

(08) 9527 3016

127

Spearwood

Aegis Amberley

30 Mell Road

(08) 9494 5900

122

Yokine

Aegis Stirling

32 Spencer Avenue

(08) 9375 0800

129

Western Australia’s largest residential aged care provider 90 Goodwood Parade, Burswood, WA, 6100 (08) 6254 8211 | admissions@aegiscare.com.au | www.aegiscare.com.au

Aged Care Guide

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My Aged Care My Aged Care is a Government operated website and contact centre for people who would like Government support to access in home support, community or residential care. The service can help you find information about subsidised aged care options including the different types of Government funded services available, eligibility for those services, and the associated costs. To receive assistance, you, a family member, carer or client representative can register your details with My Aged Care and you will need to be assessed to access any Government subsidised services.

My Aged Care

My Aged Care then assigns you with an Aged Care user ID and keeps a central client record which includes your assessed needs and the Government funded care services being provided. Visit myagedcare.gov.au or call 1800 200 422 for more information.

Referral code

Once you’ve been assessed and found eligible for services, whether they’re for in home care, a Home Care Package, respite, transition care or to access a nursing home, you should be given a referral code. The service provider of your choice will need this referral code to access your information with My Aged Care and manage the referral. They’ll be also able to access the funding allocated to you. The referral code is a five digit number linked to the type of service you are eligible to access. If you need the support of multiple services, you will need multiple referral codes, one for each service. If you are not given a referral code make sure you ask for one so you can discuss your needs with your preferred service provider. A provider won’t be able to start charging you fees until they begin delivering services to you or you have accepted a place in an aged care home. If you have been found eligible for a Home Care Package there may be a wait time before a suitable package becomes available. In the meantime, you may be allocated an interim package at a lower level or choose to self-fund your supports. You will receive a letter from My Aged Care to advise you when you have been allocated an available package. To assist you in your search, an independent information source like the Aged Care Guide publications and the linked AgedCareGuide.com.au website can help. These resources give a comprehensive overview of all care options and care providers available.

Supporting you to be the individual you are

At Baptistcare, we take a personalised approach to care. We understand no two people are the same, and that’s why we take the time to get to know what matters to you and how you want to live your life. Whether you are looking for permanent or respite residential care, services to support you to live independently at home, or relaxed and convenient retirement living – we can help. Our residential care locations: Perth metro

Regional WA

• • • • • •

Byford Gwelup Midland Mundaring Rockingham Salter Point

Albany Brookton Busselton Manjimup Margaret River York

HOME CARE We deliver flexible, tailored home care services and are an approved provider of Home Care Packages, Veterans Home Care, Department of Veteran’s Affairs (DVA) Community Nursing, and we run a respite centre, Hamersley Day Club.

RESIDENTIAL CARE Our quality aged care is provided by 24-hour care staff, nursing and allied health professionals, including specialised dementia support.

RETIREMENT LIVING Enjoy secure, low-maintenance units, close-knit communities, and a relaxed lifestyle at a Baptistcare retirement village.

Want to discuss your aged care options? Have a chat with your local Baptistcare expert today.

1300 660 640

baptistcare.com.au

Aged Care Guide

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How to use the Aged Care Guide

The articles up to page 111 will help you become better informed about aged care, community care and retirement living.

The Aged Care Guide also includes a comprehensive directory of residential aged care homes (see pages 117 –138); retirement accommodation (see pages 139 –140); home care packages (see pages 141 –150); and facilities or services specific to your cultural background (see pages 150 –152).

How do I find what I’m looking for?

There are a number of ways you can use the Aged Care Guide in order to find aged care homes, retirement accommodation, home care packages, products or services.

The index on page 160 can help you to find the main information topics in the book and can direct you to the different directory tables for aged care homes, retirement villages, in home care options or product/services in the back of the Guide. Each Council District (also known as a Local Government Area or LGA) on the referenced page includes a list of suburbs with homes or villages in each suburb listed in alphabetical order.

You will find some retirement accommodation listed within the residential directory where they are co‑located on the same geographical site as the aged care home. Locality search: If you know the Council District, suburb or town, then use the cross reference index on pages 114 –115. Each of these lists are in alphabetical order and you can then refer to the page referenced.

Cultural search: If you are of non-English speaking background, or prefer to find a home or service specific to your cultural needs, refer to the multicultural listings on pages 150 –152.

Searching for other services . . .

If you are looking for In Home Care Services, Centre Based Care, Day Therapy Centres or other Products and Services, you can find this in grid form in the directory section (pages 153 –157).

Visit AgedCareGuide.com.au for a complete list of services available near you.

DPS

AgedCareGuide.com.au

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Council (LGA*) Maps

Perth North

These maps provide you with a geographical reference to the Council areas in Western Australia.

PUBLICATION

Metro East Metro North Metro South Perth North Perth South

Western Australia

people regardless of sexuality, race or religious characteristics. The service providers of these Home Care Packages, listed below, have specifically indicated to DPS that they have specific training, expertise, funding or heightened understanding of the special needs of the cultural group.

Perth South

Cultural Group African

Service Provider Comfort Keepers Perth - South of the River

9315 2200

DPS Web ID 19580

Cultural Group CALD

Service Provider Brightwater at Home

PHONE DPS (08) Web ID 1300 223 968 17728

Arabic

Comfort Keepers Perth - South of the River

9315 2200

19580

CALD

Catholic Homes - Home Care Services Metro

1300 244 000 21188

Arabic

St Basil's Home Care Packages

6146 2585

17777

CALD

Catholic Homes - Home Care Services Regional

1300 244 000 38333

Asian

Chung Wah CAC Home Care Packages

9328 3988

17754

CALD

Chung Wah CAC Home Care Packages

9328 3988

17754

Triple A Care

9328 3435

17782

CALD

Comfort Keepers Perth North/Hills/Mandurah

9492 8920

18430

CALD

Asian

Mid West

Regional

Far North

Home Care |

ALITY PSEst.QU1999

South East

Residential Care | Retirement Living AgedCareGuide.com.au | TalkingAgedCare.com.au / TalkingAgedCare | @TalkingAgedCare

01_AC_WA-2022_Cover-A4-new.indd 1

Mid North

*Local Government Area

30/9/21 11:01 am

PHONE (08)

Asian ATSI

Metro South

South

160

151

Table of Home Care Package (HCP) providers offering culturally appropriate services

cultural group nor the only packages that offer quality services to these cultural groups. All Home Care Packages are tailored to care for all

Metro East

Far North Mid North Mid West South South East

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Culturally appropriate Home Care Packages The following table is a guide only. The information should not be interpreted that these Home Care Packages are exclusive to the noted

Metro

Metro North

How to use the Aged Care Guide

The information featured in this 21st edition of the Aged Care Guide Western Australia will inform you on a number of considerations when choosing accommodation and care options.

Umbrella Multicultural At Home Care Bethanie Community Care Mid West

ATSI

Cockburn Care Home Care Packages

ATSI

Enrich Living Services WA Metropolitan

9275 4411

21464

13 11 51

18421

9411 3780

17735

1300 202 003 17723

ATSI

Home Care, Southern Plus

1300 000 161 17729

ATSI

Home Support Services

1800 854 300 21929

ATSI

Juniper Home Care

1300 313 000 18080

ATSI

Juniper Kununurra Community Care

1300 313 000 17750

ATSI

Life Without Barriers Kimberley/Goldfields

ATSI

Ngaanyatjarra Health Community Care Services

ATSI

Shire of Narrogin Regional Homecare

9194 5400

38382

0439 227 618 19624 9890 0700

17751

ATSI

Silver Chain Albany Home Care Packages

1300 761 577 17762

ATSI

Silver Chain Bunbury/South West HCPs

1300 761 577 17764

ATSI

Silver Chain Geraldton Home Care Packages

ATSI

Silver Chain Kalgoorlie Home Care Packages

ATSI

Silver Chain Karratha Home Care Packages

ATSI

Silver Chain Perth Home Care Packages

ATSI

Southern Plus Home Care Packages Country Reg

ATSI

WACHS Kimberley Aged & Community Services

ATSI

Warmun Community (Turkey Creek) AC Services

ATSI

White Oak Home Care Packages

ATSI

Wiluna Aged Care Services

ATSI

Yaandina Aged Care Centre

Bosnian

Peel Community Care

Bosnian

Rainbow Multicultural Aged Care Program

Bosnian

St Simeon HealthCare Service

9242 0119

17767

1300 761 577 18445 1300 761 577 17758 9242 0119

17763

1300 000 161 17776 9192 0333

17749

0427 867 245 17787 9301 0299 9981 8641 9182 1365 9531 2076 9271 2026

20085 17790 16706 38762 17759

0478 184 732 38307

Burmese

Chung Wah CAC Home Care Packages

9328 3988

17754

Burmese

Triple A Care

9328 3435

17782

CALD

Amana Living Home Care Services

CALD

Bethanie Community Care Mid West

1300 262 626 17724 13 11 51

18421

CALD

Home Support Services Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) MYVISTA Home Care

CALD

Rainbow Multicultural Aged Care Program

CALD

Silver Chain Peel Home Care Packages

CALD

1800 854 300 21929 9228 2220 9207 4666 9271 2026

17799 18042 17759

1300 761 577 17769

CALD

Silver Chain Perth Home Care Packages

9242 0119

17763

CALD

Southcare Home Care Packages

9450 6233

17775

CALD

Southern Plus Home Care Packages Country Reg

CALD

St Basil's Home Care Packages

1300 000 161 17776 6146 2585

17777

CALD

Town of Bassendean In Home Care

9279 6588

17780

CALD

Triple A Care

9328 3435

17782

CALD CALD

Umbrella Multicultural At Home Care

9275 4411

White Oak Home Care Packages

9301 0299

21464 20085

Cambodian Chung Wah CAC Home Care Packages

9328 3988

17754

Chinese

Chung Wah CAC Home Care Packages

9328 3988

17754

Chinese

Peel Community Care

9531 2076

38762

Croatian

MYVISTA Home Care

Croatian

Peel Community Care

Croatian

Rainbow Multicultural Aged Care Program

Croatian

St Simeon HealthCare Service

Dutch

CURA In-Home Care

Dutch

Peel Community Care

9207 4666

18042

9531 2076

38762

9271 2026

17759

0478 184 732 38307 9382 1983

17779

9531 2076

38762

Egyptian

Peel Community Care

9531 2076

Egyptian

Town of Bassendean In Home Care

9279 6588

Estn European Rainbow Multicultural Aged Care Program

9271 2026

European

CURA In-Home Care

9382 1983

European

Comfort Keepers Perth - South of the River Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) Rainbow Multicultural Aged Care Program

9315 2200

European European

38762 17780 17759 17779 19580

9228 2220

17799

9271 2026

17759

CALD

Bethanie Community Care Perth Metro East

13 11 51

21036

European

Umbrella Multicultural At Home Care

9275 4411

21464

CALD

Bethanie Community Care Perth Metro North

13 11 51

17798

Filipino

Chung Wah CAC Home Care Packages

9328 3988

17754

CALD

Bethanie Community Care South West

13 11 51

17733

Filipino

Morrissey Homestead

9725 4699

54982

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender and Intersex & Questioning NESB Non English Speaking Background

Aged Care Guide

Index

Abbreviations............................................................................................................ 159 Aboriginal and Torres Strait Islander (ATSI) ................................................84 Advocacy...................................................................................................................... 105 Aged Care Assessment Team (ACAT) ...............................................................49 Appeal .........................................................................................................................49 Assessment ..............................................................................................................49 Referrals .....................................................................................................................49 Regions .................................................................................................................... 159 Aged care checklist ...................................................................................................75 Aged care explained....................................................................................................7 Aged care homes ................................................................................................. 8, 51 Accommodation payments .............................................................................60 Accreditation and certification......................................................................55 Basic Daily Fees ......................................................................................................59 Charter of Rights ...................................................................................................56 Complaints................................................................................................................58 Costs .............................................................................................................................58 Cultural services....................................................................................... 150-152 Directory listings ..................................................................................... 118-138 Extra services...........................................................................................................80 Homes and their services .................................................................................52 How much will I pay............................................................................................60 Payment Options ..................................................................................................62 Quality standards..................................................................................................55 RAD & DAP ................................................................................................................62 Where do I start .....................................................................................................51 Applying to a home..................................................................................................63 Waitlist........................................................................................................................63 Vacancy.......................................................................................................................63 Assessments ......................................................................................................... 48-49 Assistive technology options ..............................................................................43 Independent Living Centres ...........................................................................45 Mobility aids ............................................................................................................43 Technology ...............................................................................................................44 Care leavers ...................................................................................................................84 Carer support ............................................................................................................ 110 Counselling services ......................................................................................... 110 Support groups ................................................................................................... 110 Support lines ........................................................................................................ 110 Case management ....................................................................................................95 Centre Based Care Services...................................................................................40 Directory listings ..................................................................................... 154-155 Commonwealth Home Support Programme (CHSP) ............................19 Am I eligible? ..........................................................................................................21 Directory listings ..................................................................................... 153-154 Types of services provided ...............................................................................21 Urgent needs ...........................................................................................................22 What is CHSP? .........................................................................................................21 Who is CHSP for? ...................................................................................................21 Who pays for CHSP services?..........................................................................22 Consumer Directed Care.........................................................................................18 Contents .............................................................................................................................1 Continence.....................................................................................................................46 Costs for residential care........................................................................................58 Accommodation payments .............................................................................60 Basic daily fees .......................................................................................................59

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Costs for residential care continued How much will I pay............................................................................................60 Cultural services .........................................................................................................82 Directory listings .................................................................................... 150-152 Partners in Culturally Appropriate Care ...................................................82 Culturally and Linguistically Diverse (CALD) people..............................84 Directory listings .................................................................................... 150-152 Daily Accommodation Payment (DAP)..........................................................62 Daily living in a nursing home ...........................................................................67 Day Therapy Centres.................................................................................................42 Directory listings ................................................................................................ 155 Deciding on a home .................................................................................................64 Definition of often used terms ........................................................................ 112 Dementia support .................................................................................................. 106 Changed behaviours ........................................................................................ 106 Specialised support .......................................................................................... 108 Directory index......................................................................................................... 113 Aged care home listings ..................................................................... 118-138 Centre Based Care listings.................................................................. 154-155 Council district map.......................................................................................... 116 Council reference index .................................................................................. 114 Culturally appropriate homes and services ............................. 150-152 Day Therapy Centres listings........................................................................ 155 Extra services listings ...................................................................................... 138 Home Care Packages listings............................................................ 143-150 In home care provider listings ......................................................... 153-154 Local Government Area (LGA) reference index ................................. 116 Organisation & Business index........................................................ 157-159 Products & Services listings .............................................................. 156-157 Retirement accommodation listings ........................................... 139-140 Suburb reference index .................................................................................. 115 Town reference index ...................................................................................... 115 Disability.........................................................................................................................84 End of life care .......................................................................................................... 111 Palliative care in a nursing home ............................................................. 111 Residents with dementia .............................................................................. 111 Services to help at home ............................................................................... 111 Estate planning........................................................................................................ 102 Enduring Power of Attorney and Guardianship ............................... 102 Extra services ...............................................................................................................80 Directory listings ................................................................................................ 138 Financial advice ..........................................................................................................97 Financial counselling ..........................................................................................98 How an expert can help ....................................................................................97 Paying for your care.............................................................................................97 Financially disadvantaged....................................................................................84 Flexible restorative care .........................................................................................39 Frequently asked questions .................................................................................73 Home Care flow chart..............................................................................................16 Home Care Packages................................................................................................25 Approved providers .............................................................................................29 Are you eligible? ....................................................................................................29 Cost ...............................................................................................................................31 Directory listings ..................................................................................... 143-150 Exit fees ......................................................................................................................32 Home Care Agreement ......................................................................................29 How much you will pay .....................................................................................31 Priority ........................................................................................................................29

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Home Care Packages continued Quality and complaints .....................................................................................32 Services not provided .........................................................................................26 Services provided..................................................................................................26 Types of packages ................................................................................................25 Homeless ........................................................................................................................84 How to use the Aged Care Guide ......................................................................14 In home support ........................................................................................................17 Directory listings ..................................................................................... 153-154 LGBTIQ ..............................................................................................................................84 Moving into a home.................................................................................................66 What can you bring .............................................................................................66 Making the transition ........................................................................................67 My Aged Care ...............................................................................................................12 Referral code ...........................................................................................................12 Placement consultants ...........................................................................................93 Case management ...............................................................................................95 Choosing a placement consultant...............................................................91 How a placement consultant can help .....................................................91 Negotiate and advocate for you ...................................................................92 Resolving family disputes ................................................................................94 Private home care......................................................................................................33 RAD and DAP explained .........................................................................................62 Refundable Accommodation Deposit (RAD)..............................................62 Regional Assessment Service (RAS)................................................................48 Assessment ..............................................................................................................48 Referrals .....................................................................................................................48 Regaining your independence ...........................................................................36 Resident agreement ................................................................................................70 Residential Care flow chart ..................................................................................50 Respite ............................................................................................................. 8, 35, 81 At home......................................................................................................................35 Centre Based Respite Care ...............................................................................35 Cost .......................................................................................................................35, 81 Eligibility....................................................................................................................35 Residential respite................................................................................................81 Restorative care ..........................................................................................................39 Retirement living................................................................................................. 9, 86 Choosing a village ................................................................................................90 Departure/exit fee................................................................................................90 Deposit or entry contribution ........................................................................89 Directory listings ..................................................................................... 139-140 Fees and charges ...................................................................................................89 Ownership.................................................................................................................89 Sense of community ...........................................................................................90 Types of villages.....................................................................................................86 Vacating .....................................................................................................................89 Rural & Regional clients.........................................................................................84 Short Term Restorative Care ................................................................................39 Special needs groups ...............................................................................................84 Support at home ........................................................................................................17 Supported Living .......................................................................................................85 Transition Care.............................................................................................................36 Useful phone numbers and websites................................................................6 Veterans ..................................................................................................................42, 84 Waiting for residential care..................................................................................63 Waiting lists .............................................................................................................63

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Call 1300 186 688 or email sales@dps.com.au

YOUR DPS SALES TEAM www.AgedCareGuide.com.au

www.DisabilitySupportGuide.com.au

Matt

Mari

AGED CARE GUIDE

Home Care flow chart

You may be placed on a waitlist until a package becomes available

Government subsidised care

At anytime! You Your family or carer

Placement consultant Contact My Aged Care 1800 200 422

Social worker Case manager Hospital discharge planner These professionals know the system really well and their help can make your search much easier. Other useful people:

More complex care

Entry level

ACAT

RAS

Local council

CENTRE BASED CARE

TRANSPORT

1, 2, 3, 4

Find a provider

DAY THERAPY CARE

HOME MAINTENANCE

Select any provider

Choose your preferred approved provider

SHOPPING

MEALS

Case manager, advisor or placement consultant

HCP

CHSP

Veterans' Affairs

In urgent cases you may be able to access care before a RAS assessment

Consult your Aged Care Guide for a list of choices for any of these options or visit AgedCareGuide.com.au

Financial advisor Health fund

self-funded home care

You can find someone to help you: Aged care advisor

RESPITE

MEDICATION

SUPERVISION

SHOWER

PERSONAL HYGIENE

DRESSING

WOUND CARE

ALLIED HEALTH

ACAT Aged Care Assessment Team CHSP Commonwealth Home Support Programme HCP Home Care Packages RAS Regional Assessment Service

TRANSITION CARE

AgedCareGuide.com.au

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To help you live independently in your own home and community for as long as possible, there are many home care products and services available. Depending on your personal situation and the level of assistance you require, you may be entitled to some basic in home support or more intensive support through a Home Care Package. After a hospital stay, the Transition Care Program might be able to assist in your recovery and to return home. Or you may need to access respite care to give your carer a short break from the caring role.

In home support

To assist with your care needs is a Government priority, so you can continue living in the comfort of your own home where possible. Home care products and services range from assistance with daily chores to personal care, providing meals, transport assistance, as well as equipment such as a ramp, walking frame or shower rail to help you live independently in your own home.

Retirement Village Community Centre Home Support

What's

Your

Plan?

VILLAGE LIVING

INDEPENDENCE

Live a vibrant village life in a convenient location. Beautiful gardens. Pet Friendly.

Stay socially connected and remain independent in your own home. We offer an extensive range of tailored home support services.

BUILDING CONNECTIONS Connect with a lively community enjoy meals, activities, events & entertainment.

How can we help you? 2 Memorial Avenue, Carlisle WA 6101 9470 1155 | community@hhcentre.org www.hhcentre.org

Support at home

Aged Care Guide

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Support at home

The Government continues to significantly increase support for home and community based aged care with particular integrated packages available. Private businesses also offer home care services.

Consumer Directed Care

Consumer Directed Care (CDC) gives you and your carers greater say about the types of care services you receive and the delivery of those services. All Home Care Packages are delivered on a CDC basis and the funding for a package is allocated directly to you instead of to the provider. Providers are required to work in partnership with you to create a package of services that meets your goals and needs, and gives you the information you require. This information should assist in choosing the best provider for you, as well as changing providers if you need. CDC allows you to determine how much involvement you wish to have when managing your package. It also allows for more transparency around how your package is funded and spent. All home care services you receive should include ongoing monitoring and reviews from the provider to make sure your package is meeting your needs.

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Commonwealth Home Support Programme (CHSP)

The CHSP combines four Government funded home support programs into one streamlined and simplified program. They are:

Home and Community Care (HACC) program; National Respite for Carer Program (NRCP); Day Therapy Centres (DTC) program; and the Assistance with Care and Housing for the Aged (ACHA) program. To determine if the CHSP is the right program for you, you will need to be assessed by a Regional Assessment Service (RAS). See page 48 for more information. If you have more complex needs, a Home Care Package may be a better option. You can access similar services to the CHSP, coordinated and tailored to meet your specific needs (see page 25 for more details). Contact My Aged Care on 1800 200 422 to find out how you can arrange a home support assessment.

CHSP

If you want to stay in your own home, but need some help with daily tasks or require entry level care, the CHSP may be able to help.

my home care

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What is CHSP?

Subsidised by the Australian Government, CHSP is an entry level home help program if you are mostly – but not completely – able to live and cope on your own, and don’t yet need higher levels of support at home. The program can also help your carer. If your carer needs to attend to everyday activities, the CHSP can arrange for someone to help you while they are away.

What types of services are provided?

CHSP

CHSP services provided in the community may include:

Social support – social activities in a community-based group setting Transport – help to get out and about for shopping or appointments Services provided at home may include:

Domestic assistance – household jobs such as cleaning, clothes washing and ironing

Personal care – help with bathing, showering, dressing, or toileting Home maintenance – minor general repair and care of your house or yard, for example, changing light bulbs or replacing tap washers

Home modification – minor installation of safety aids such as alarms, ramps and support rails in your home

Nursing care – a qualified nurse comes to your home and may, for example, dress a wound or provide continence advice

Some CHSP services can be provided either at a community centre or in your home, such as:

Food services – If you are finding it difficult to prepare meals,

We have been providing individual and innovative care tailored to our clients’ needs since 1992.

services may include providing meals at a community centre, help with shopping for food, preparing and storing food in your home, and delivering meals to your home.

Allied health support services – If you have particular health

problems, for example with speech or walking, or need help with ongoing problems resulting from an accident or illness, you may be able to access allied health services such as physiotherapy, podiatry, speech therapy, occupational therapy and advice from a dietitian.

Who is CHSP for?

If you are 65 years or older, or 50 years or older and identify as an Aboriginal and/or Torres Strait Islander person, are still living at home and need help to continue living independently, you or your carer could apply for home help services under the CHSP by contacting the My Aged Care contact centre on 1800 200 422.

Am I eligible?

You will need a home support assessment to determine exactly what help you need at home. The assessment will be done by a representative of the Regional Assessment Service (RAS). They will look at your ability to cope with various activities in your daily living.

Southern Districts Support (SDS) is able to meet all of your support needs, including:

· Commonwealth Home Support Program – CHSP

· Home Care Packages – HCP · National Disability Insurance Scheme – NDIS

· Veterans Home Care Services – VHC · Private Services Let us join you on your journey.

(08) 9498 4800

E: info@sdsa.org.au www.southerndistricts.org.au

Aged Care Guide

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Together you will be able to work out what sort of help and how much you need, and what it might cost. Go to page 48 to read more about RAS assessments.

Urgent needs

If you’re in a situation where you have an urgent need for home support services and your safety would be at risk if those needs are not immediately met, it may be possible to receive CHSP services before you have been assessed by a RAS. This only happens in exceptional circumstances and is only for a limited time until an assessment can be organised to determine long term care options. Services generally considered to relieve an urgent need for care include nursing, personal care, meals and transport.

CHSP

It will depend on your personal circumstances whether you’ll be able to receive interim services before an assessment. Call the My Aged Care contact centre on 1800 200 422 to find out more.

Who pays for CHSP services?

CHSP is subsidised by the Government, however, there generally is still a fee for each service. You are encouraged to contribute towards the cost of your care if you are able to do so. The amount you contribute depends on the type and number of services you require and can differ from one service provider to the next. Some organisations may charge a set fee for their services, while others may ask for a voluntary donation, charge a membership or subscription fee. How much you pay is discussed and agreed upon between you and your service provider. The rate is set before you begin receiving the relevant services. If you are receiving multiple services from one or more service providers and these services overlap, it may be possible to ‘bundle’ the cost for these services. To find out specific costs you should contact your service provider.

Pre-1 July 2015 HACC, NRCP, DTC and ACHA clients

If you accessed Home And Community Care (HACC), National Respite for Carers Programme (NRCP), Day Therapy Centres (DTC) or Assistance with Care and Housing for the Aged (ACHA) prior to 1 July 2015, you may retain access to these services or equivalent CHSP services until other suitable services become available, or until the service is no longer required. You can find CHSP funded services starting on page 153 of the directory section or online on AgedCareGuide.com.au .

Looking for independent advice?

Talk to a real person who can help now 08 8121 3715 Home Care Options ~ Retirement Living Options ~ Residential Aged Care

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Registered NDIS Provider

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Packages and programmes supported include: HCP, CHSP, HACC, NDIS and Fee for Service

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Home Care Packages A Home Care Package (HCP) provides services that will help you to remain at home for as long as possible, as well as giving you choice and flexibility in the way that the care and support is provided. There are four different levels of packages to support people with varying care needs, ranging from Level 1 support, if you have basic care needs, to Level 4, which can support you if you have high level care needs.

Once you have been allocated a HCP you can contact any preferred approved service provider to give you the care you need.

Types of packages available

There are four types of packages delivering different levels of care:

1 Level 1 supports people with basic care needs 2 Level 2 supports people with low level care needs 3 Level 3 supports people with intermediate care needs 4 Level 4 supports people with high level care needs

The same type of care and services are provided under each HCP level, however, the amount of funding is different depending on what package is allocated to you. The hours of care are increased at each level of care; more hours of care and services are delivered under Home Care Package Level 4 compared to Level 1. The ACAT assesses the types of care needs you may require. Someone eligible for Levels 3 and 4 HCPs will be eligible for higher levels of residential care if they were to apply for it. If you are receiving care services through the previous Community Aged Care Package, Extended Aged Care at Home or Extended Aged Care at Home Dementia packages, you will continue to receive these services, but they will have a different name.

Package supplements

Package supplements are available with any of the four levels of Home Care Packages to help with the cost of meeting specific care needs. For example the Z Dementia Supplement is for people with dementia and the R Veterans’ Supplement for veterans with an accepted mental health condition. Some packages can be specifically for people who are e financially or socially disadvantaged, people with Y housing needs or at risk of homelessness, or for people who live in t rural, remote or isolated areas.

Some providers might cater for people with a certain g cultural background or have staff that speak a foreign language.

Your care provider will apply for these subsidies and ensure you meet the eligibility criteria. For a list of HCP providers, see pages 141 –150.

Home Care Packages

The HCP is allocated to you personally which gives you more control over the services you receive and who delivers those services.

Aged Care Guide

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What services are provided?

Home Care Package services are based on your individual needs.

Choosing the right Home Care service provider to support you to remain living at home is easier than you think.

Your provider coordinates the care and services to support you at home and these are agreed between you and your provider. Services may include: Personal assistance with bathing or showering, personal hygiene and grooming, dressing, toileting, and mobility

With 30 years’ experience as an independent home care provider, we have provided peace of mind for hundreds of Perth families since 1989.

Assistance with communication, including assistance to address difficulties arising from impaired hearing, sight or speech, or lack of common language

Our friendly team of staff will answer any queries and will assist you through the maze of home care services available to you.

Food services such as preparing meals or having meals delivered, assistance with using eating utensils and assistance with actual feeding, and providing enteral feeding formula

Our committed team of Care Support staff will provide your services on a specific day and at a time suitable to you. We all work together to achieve your best outcome for you.

Support care services The Carers deliver:

• • • • • • • • •

Personal Care Respite Social Support Transport to appointments Meals and shopping Housekeeping Services Dementia Care Nursing support Case Management

Services can be delivered hourly, overnight or 24 hour care, 7 days a week. The Carers is an Approved Commonwealth Home Care Package Provider, DVA Community Nursing and Veteran’s Home Care provider.

Domestic assistance for household jobs

Nursing services, including dressing wounds by providing bandages, dressings and skin emollients, as well as continence management and assistance in using continence aids and appliances Assistance in taking your medications Providing mobility equipment such as crutches, walking frames, wheelchairs and mechanical devices for lifting Home maintenance for care of your house or garden Modifications to the home, like installing safety aids such as alarms, ramps and support rails Transport and assistance for appointments or social activities Encouragement to take part in social and community activities

Services / items not provided

The following services or items are not included in a package in any of the four levels of home care: Using the package money as a source of income for the consumer Purchase of food, except for enteral feeding requirements Paying for accommodation such as assistance with home purchase, mortgage payments or rent Payment of fees or charges for other types of care funded, or jointly funded, by the Australian Government Home modifications or capital items that are not related to the consumer’s care needs Travel and accommodation for holidays Cost of entertainment activities, such as club memberships and tickets to sporting events

T: 08 9331 5866 E: homecare@thecarers.com.au W: thecarers.com.au

Payment for services and items covered by the Medicare Benefits Schedule or the Pharmaceutical Benefits Scheme Gambling activities

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Stay at home and do what you love, with Bethanie Home Care. If it’s important to you, it’s important to us.

Call Bethanie on 131 151 or visit bethanie.com.au/homecare

Keren Bethanie Home Care customer and super stitcher.

SODACEPF Pty Ltd

Aging well is about being prepared, understanding We are committed to quality aged the choices available and havingproviding flexible personalised care services for the consistent care. Rural Community with imminent that plans to St Simeon Healthcare is a service provider also offer respite and believes that the aging population must have the in residential facilities opportunity to remain in their communities the Wheatbeltduring areas.

their aging years, both in familiar surroundings and closeWe to will their families. offer the aging rural community diversity in aged care services in their region so that remaining in

close to theirand families We arefamiliar based surroundings in the Perthand metro region now willWheatbelt be an option. also service the Avon region with a team of local dedicated care workers providing home care Prepare for your aging years in the Wheatbelt. packages to those in need.

0422 050 135 homecarewa@stsimeon.org.au www.stsimeon.org.au 1 St Simeon-Half-180x130-2021.indd

PERSONAL CARE • Help with Showering and Washing • Assistance with Personal Hygiene • Help with Managing Incontinence Care • Assistance with Mobility • Escort to Appointments and Social Outings • Dementia Care HOME HELP SERVICES • Plan and Prepare Meals • Domestic Duties • Pick Up Prescriptions - Medication Reminders GARDEN AND LAWN CARE

1800 ST SIMEON (78 746366)

homecarewa@stsimeon.org.au

www.stsimeon.org.au ABN: 89 110 022 341 4/9/20 10:53 am

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We can help

you be you

in your home too. Christine loves chickens. She especially loves talking to her chickens. However, she couldn’t keep them if she had to move somewhere smaller. That’s why she loves having home care help from Brightwater. Our close-knit team of professionals helps you keep your independence with services such as physio, nursing and help around the house and garden. Learn more about our services and what sets us apart from others. Go to brightwaterathome.com or call 1300 223 968 ACG-Half-page-180x130-V1.indd 1

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Are you eligible?

Home Care Packages

To receive a Home Care Package you will need to be assessed by an Aged Care Assessment Team (ACAT). The ACAT helps you, and your carer, determine what kind of care will best meet your needs when you are no longer able to manage on your own. A member of the team, which may include a doctor, nurse, social worker, and/or other health professional, will meet with you to assess your care needs and how well you are managing at home. They will identify the right services for your needs and the level of care you require. For more details about ACAT go to page 49 or call 1800 200 422 to organise an assessment.

Priority

Access to Home Care Packages is managed through a national pool of all available packages. After approval for a HCP you will be placed in a ‘queue’ until a suitable package becomes available. This may take a number of weeks or even months. Your place in the queue will be determined by your personal needs and circumstances and the time you have been waiting for care since your assessment. When you reach the front of the queue and a package is assigned to you, you can begin to receive care from the provider of your choice. You have 56 days from the date you were assigned a package to find a provider and commence services. You can request an extension, for example if you have trouble finding a service provider, but if you haven’t started receiving care within 84 days, the package will return to the queue and be assigned to the next person in line.

Approved providers

An organisation that has been approved by the Government to provide aged care services is called an approved provider. The Government will pay your approved provider your allocated funding so they can pay the carers and any other bills. An approved provider can manage your care, liaise with you about your preferences, requirements and care plan but it doesn’t have to be the provider delivering your care. It is important to know that even though a HCP can only be managed by an approved provider, the care can be delivered by any provider, even one that is not supported by the Government. This gives you more choice as to who delivers your care.

Home Care Services We Offer Approved Provider Home Care Packages Private Care 24 Hour Care at Home Personal & Respite Care Nursing & Palliative Care Dementia Care Medication Support Social Support & Meal Preparation Domestic Assistance & Transport Home and Garden Maintenance

Providers for

DVA, Veteran Community Nursing, Veteran Home Care Health Organisations Local Government Agencies Commonwealth Funded Agencies Member LASA (Leading Aged Service Australia)

Home Care Agreement

This agreement is made between you and your provider and covers information such as the care and services you will receive and how much they will cost. Your provider may work with you to develop a care or service plan that is based on your needs.

When care is needed, continue living at home with our support.

24 hours a day

(08) 9385 5100 / 0447 468 176 support@carenet.net.au www.carenet.net.au

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alzheimer's wa the dementia care experts

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Personal Care In-home or out of home respite (day or overnight( Transport Cleaning Shopping

Since everyone s needs are different, we work with you to develop your own personalized home care program to meet your individual needs

Coo ing Men’s Shed Medication support Home maintenance Social support groups

Our personal Home Care Packages deliver a range of services that will support you in your home and help you achieve greater independence

Day centres Occupational therapy Physiotherapy Nursing care Other support services

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The care plan you agree to should include:

The exact types of services you will receive Who will provide which services How much involvement the service provider will have in managing and coordinating your services

When your services are delivered Any exit amount the provider will charge to cover

administrative cost if you decide to take your package elsewhere or cease care

How much will it cost?

The Government covers most of the cost of care but your provider may ask you to contribute towards the cost of delivering your services, if you can afford to do so.

Depending on the Package level you are eligible for, the Government pays your approved provider a subsidy toward the cost of your care. The Government contributes the following amounts to each person receiving a Home Care Package (20 September 2021 rates): Home Care Package Level 1 Level 2 Level 3 Level 4

Daily subsidy amount $ 24.73 $ 43.50 $ 94.66 $ 143.50

Annual amount $ 9,026.45 $ 15,877.50 $ 34,550.90 $ 52,377.50

This amount may be supplemented with an additional payment for people with higher care and specialised support needs such as a Dementia, Veterans’ or Housing supplement. Rates are reviewed generally in March and September each year in line with changes to the Age Pension. This applies to each person receiving a Home Care Package, even if you are part of a couple.

Any Government funding you receive will be paid directly to the provider who can spend the funds on the items you both agreed to in the Home Care Agreement. After commencement of your package, you will receive a monthly statement of income, expenditure and the balance of funds enabling you to see how the money is being spent.

How much you will pay

A provider may charge the maximum basic daily fee for a Home Care Package depending on what level you have been given. Maximum fees for each level currently are:

Home Care Package Maximum basic daily fee Fortnight amount Level 1 $ 9.88 $ 138.32 Level 2 $ 10.44 $ 145.60 Level 3 $ 10.74 $ 150.36 Level 4 $ 11.02 $ 154.28 There may be additional benefits available depending on your personal circumstances, contact My Aged Care on 1800 200 422 for more details. If your income is higher than the Age Pension you may be required to pay extra for your care.

We Care

Providing comfort & independence at home

Do you love your independence and want to stay living in your own home? • Call us today for a no-obligation care consultation. • Our Care Managers will come to you, meet with you and your family to answer any of your questions. • We offer a wide range of high-quality in-home care options for seniors, from a few hours a week to 24 hour care. • We provide a range of services to help you with your day-to-day activities, as well as around your home.

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How much extra depends on your income and unavoidable expenses, such as pharmaceutical bills, rent, utilities and other living expenses. However, the maximum amount you can be asked to pay over the maximum basic daily fee for a HCP is up to 50 percent of your income exceeding the maximum base rate of the Age Pension. As of 20 September 2021 the Age Pension amount is $882.20 per fortnight for a single person. You need to negotiate the costs with your provider. These costs will be agreed upon and fixed in your agreement before you receive any aged care services. This is your legal agreement with your service provider.

Home Care Packages

No full pensioner will pay an income tested care fee and no part pensioner will pay an income tested care fee greater than $5,758.45 per annum (20 September 2021 rates). If you have an income of more than $54,990 per year, you will pay an income tested care fee on a sliding scale up to a total of $11,516.92 per annum. However, no one will pay more than $69,101.75 in an income tested care fee over their lifetime (20 September 2021 rates). Your assets, including the family home, are excluded from the means testing arrangements for home care.

Exit fees

HCPs are portable which means that if you are moving to a different area or if you’re not happy with a provider’s services, you can simply take your package and any remaining funds with you to a new provider. If you decide to change providers, the provider may charge you an exit fee to cover any administrative cost, which will be deducted from any unspent funds. This is the amount that is ‘left over’ in your HCP budget and it will move with you to a new provider. If you no longer require your HCP, these unspent funds will be returned to the Government. Exit fees may vary between providers and the amount should be clearly stated in the Home Care Agreement between you and the provider.

Quality and complaints

The Australian Aged Care Quality and Safety Commission is responsible for the review of aged care services including Government subsidised home care services. As an independent body, the Commission manages the accreditation of residential aged care services and the quality review of home care services across Australia. It evaluates these services against the set Aged Care Quality Standards. If you are concerned about the care or services you are receiving, it is recommended that you first try to resolve any issues with your service provider. If you feel you are not being heard or need help to address the issue, you can contact an aged care advocacy service to help you. If the matter is not resolved you can make a complaint to the Aged Care Quality and Safety Commission on 1800 951 822 or visit agedcarequality.gov.au .

Aged care from the heart

Welcome to Nazareth Care Geraldton

When you enter a Nazareth House, you enter a unique world of warmth and belonging. At Nazareth Care, we have been providing residential aged care to the community for over one hundred years. Driven by the mission of the Sisters of Nazareth, we understand the needs of the elderly – to be respected, treated with dignity and cared for with comfort and love. Our sisters live on-site at every Nazareth House; they work together with our experienced team to deliver exceptional care for all our residents and support to their families. We provide consistency of care with a team focus to support care needs, lifestyle and wellbeing.

Our residential aged care homes offer: ● Permanent and respite care ● Individual care plans, unique to the needs of each resident ● Clinical, social, emotional & spiritual support ● Dedicated memory support units ● Mass held daily & regular services for other denominations ● Our sisters are always available to assist with palliative care

Our Values: Love Compassion Patience Respect Justice Hospitality

Book your tour today! Call 08 9923 5000 admissions.aus@nazarethcare.com

Nazareth House Geraldton 17 Crowtherton Street Bluff Point WA 6530

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Private home care

Rather than a Government funded service, you may choose a private home care provider. Maybe this is more cost effective for you or there is a waitlist for the Government service you are trying to access. Private providers deliver the same types of services as Government funded providers. Private home care services are arranged directly between you and the service provider. You pay for all the services provided and there is no Government subsidy.

While private home care may seem expensive you may find that it is more cost effective than other institutional alternatives. There is a wide variety in the level of quality and cost of home care companies. When considering private home care services here are some things to investigate and ask:

Does the provider service your area or do they outsource? Is it independent or part of a franchise? Do the owners / operators have experience in home care? Does the company have appropriate insurance? Do they have a Service Agreement? It is important so that there’s no misunderstanding about the service and cost to be provided.

Are they flexible? After all, it is all about you. Do you get to decide what times and days suit your needs? Is there a criminal background check performed prior to employment with an agency?

How do they determine appropriate staff for your needs? Is it possible to interview potential carers and make a selection after those interviews? Do they have male/female workers and can they cater for specific cultural backgrounds? And what is the minimum shift length? Who will be working in the home? Will there be regular staff providing continuity of care or do they change shifts around? Is there a professional staff member, such as a Registered Nurse, that provides a plan to meet the needs of the client? Who is the organisation’s main contact for you? What additional support is offered within the cost of your care? For example, are they available 24-hours a day, seven days a week. You’ll find a list of In Home Care service providers from page 153 in this Guide or visit AgedCareGuide.com.au to find providers servicing your location.

Private home care

There is no limit to the number of hours of care provided each week and you can generally increase or decrease the time as your requirements change. With an agreed notice period you are not required to pay for shifts you do not require.

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Morrissey is a local independent not for profit organisation, governed by a voluntary board. Employing local people to deliver quality services within the Greater Bunbury Region, for over 35 years. An organisation you can trust and rely on.

Specialising in Community, Home Care and Home Care Packages Offering freedom and flexibility to live your life, how you choose, and services tailored to suit you and your Carer’s support needs • Embracing independence and wellness • Specialising in dementia support • Social and community participation • Carer Respite

No administration fees, 100% of package funds utilised to tailor services how you choose. Fully dedicated Client Liaison for one point contact. Purpose built respite centre for overnight, extended and cottage respite services.

Ph: 08 9725 4699

info@mhi.org.au 119 South Western Highway, Glen Iris WA 6230

mhi.org.au

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A well earned rest Taking some time off from caring is crucial and known as ‘respite’. Respite can be provided in your own home, a community setting or an aged care home. Respite care offers the opportunity for both you and your carer to take a break. This may be for a few hours, a day, a night or a few weeks. Respite care is provided by residential aged care homes and by community care services under the Commonwealth Home Support Programme (CHSP). Accommodation and services include:

day care centres that provide respite for a half or full day; in home respite services, including overnight, home and personal activity programs; a break away from home with a support worker; respite for carers of people with dementia and challenging behaviours;

respite in an aged care home or overnight in a community setting; and

respite for employed carers and for carers seeking to return to work. Respite is a great opportunity for the carer to take time off from their caring duties and reduce the likelihood of carer burnout. The carer can be assured that their loved one is being well looked after while they aren’t there.

Eligibility

Access to respite care is based on priority and need. For respite care in your home or in a day care centre, the respite service provider or Carer Gateway will assess whether you and your carer are eligible. The amount of care you receive will depend on your needs and the availability of respite care services.

Centre Based Respite Care

Caring for an elderly or frail loved one can be difficult and a well deserved break is often needed. Centre Based Respite Care (CBRC) can provide this respite service to carers, offering individualised social and recreational activities. Through CBRC, you can also attend day programs which may include excursions, outdoor/indoor activities, or holiday programs.

Cost

There is no charge for assistance provided through the Carer Gateway, however, individual service fees may apply. Community based respite services charge fees according to the type of service being used and your ability to pay. For more information contact the Carer Gateway on 1800 422 737. Your call will automatically be directed to your nearest State or Territory provider. Read more about accessing respite in an aged care home on page 81.

Respite at home

care services;

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Regaining your independence To help improve your independence and confidence at the end of a hospital stay, the Transition Care Program provides short term support and assistance. The Transition Care Program is goal oriented, time limited and therapy focused care which can be delivered in your own home or in a home like ‘live in’ setting, which may be an aged care home. To be eligible for transition care, you must be an in‑patient of a hospital and have been assessed by the Aged Care Assessment Team (ACAT). Transition care can be provided for a period of up to 12 weeks, with a possibility to extend to 18 weeks if assessed as requiring an extra period of therapeutic care. Seven weeks is the expected average.

Transition care

Services

Transition care is delivered by approved providers who will offer a package of services including a range of low intensity therapy services and nursing support and/or personal care services. Low intensity therapy services may include:

physiotherapy occupational therapy dietetics speech therapy podiatry counselling and social work Personal care services may include:

help with showering and dressing

assistance with eating and eating aids managing incontinence

transport to appointments

help with mobility and communication

Fees

You may be charged a contribution fee to cover the cost of your transition care. The maximum fee is 85 percent of the basic daily rate of a single pension for care delivered in a ‘live in’ setting, such as a residential aged care facility, called the maximum basic daily fee. This rate is currently $53.56 (September 2021 rates). For care provided at home, it can be up to 17.5 percent of the basic daily rate of a single pension. Access to transition care is decided on a needs basis and not on your ability to pay fees. Talk to your hospital social worker or discharge planner to find out more about how to access the transition care program. Aged care homes offering transition care beds are listed in the residential aged care tables on pages 118 –138.

Home Care Services

Southern Plus is about improving your overall health and wellness, not just maintaining it. Regain your independence and live life in full, in the place you love most, home. At Southern Plus, understanding what our clients need and want is at the centre of our home care offering. To achieve your health and wellness goals, reduce the risk of a future fall, injury or hospital visit, call us today.

How Southern Plus is different: Reablement – we aim to re-establish or improve daily living skills and community connections so you can enjoy more of what you love. Clinical expertise and evidence – we utilise clinical health professionals such as Nurse Practitioners, Exercise Physiologists, Physiotherapists and Occupational Therapists to provide a wholistic assessment of your needs, backed by an evidence-based approach. We also offer medication management and wound management services. A partnership model – your health and wellness partner knows you and your needs, so we can achieve your goals together.

Call our Aged Care

ADVICE LINE 1300 000 161

enquiries@southernplus.org.au www.southernplus.org.au

A client outcome focus – our services are built around your desired outcomes, not around your package restrictions. Respite centres – Southern Plus offers a range of flexible, day or short respite options to suit you and your loved one’s needs.

Live your life the way you want to live.

Stay at home with

th i w e m o h t a y a St In-Home Aged

lists

Care Specia

Staying at home is easy with WA’s most trusted partner in Home Care. Comfort Keepers specialise in in-homecare for seniors providing a range of support services that are designed to help you live the life you want to live in the comfort of your own home.

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We take care of you in every way. Personal care, meal prep, laundry, light housekeeping, grocery shopping, transportation. The list is endless. And to make things even easier we have a

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In-Home Aged Care Specialists

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Flexible restorative care

You may benefit from the Short Term Restorative Care (STRC) program if you have been sick or had a fall and your mobility is temporarily impaired. The program focuses on regaining wellbeing over a short period of time, with a maximum of eight weeks. Federal Government created the program to reverse or slow functional decline in older people and help improve their health and wellbeing through the time-limited service. The ultimate aim is to avoid you having to access ongoing in home care services or residential care. A team of professionals would provide the service to help you adjust to the differences in your abilities. This could involve activities and exercises that will benefit your mobility or could result in home modifications to make everyday tasks more manageable. Services can be delivered at your home or in a nursing home. You may need to pay a small fee, although you won’t have to pay an accommodation payment if you receive STRC in a nursing home setting.

Restorative care

To help regain your independence if you have not been admitted to hospital, the Government has introduced a new flexible care option.

You do need an assessment to access the program. This assessment is done by the Aged Care Assessment Team (ACAT) and is only valid for six months. You can access the STRC program twice over a 12 month period. Read more about ACAT on page 49 or call My Aged Care on 1800 200 422 for more information about STRC.

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Centre Based Care services Centre Based Care (CBC) offers care in a ‘centre’ setting and may include structured group activities designed to develop, maintain or support the capacity for independent living and social interaction. CBC provides the perfect setting to meet new people, and feel connected and engaged with your local community. There are various, individualised CBC services offered to you, as well as your carers. Some of the types of CBC services offered by some providers across Australia may include:

Centre Based Care

Social support provided in a group setting through structured and diversionary activities

Group excursions/outings conducted by centre staff but held away from the centre

Light refreshments as well as meals Transport associated with getting to and from the centre as well as for outings/excursions/day trips

Respite for carers Overnight care Allied health services

What can I expect from CBC?

The programs organised by CBC service providers aim to provide you with companionship and entertainment, while enhancing your quality of life and stimulating you emotionally, mentally and physically. The centres may also focus on health and wellbeing by providing daily exercise programs and access to allied health needs such as diversional therapy, occupational therapy, access to podiatry, and physiotherapy. Some centres may provide meals and a range of other services such as hairdressing, social support or continence and toileting support. Interactive activities at these centres may include arts and craft, cooking, history, gardening, self help, and mutual problem solving. Types of CBC services available include day care, dementia day care, overnight respite, dementia group, social group, and respite care. CBC fees and charges may vary from centre-to-centre, with some CBCs charging a daily fee to cover everything from transport to group excursions/outings, and meals or light refreshments. Ensure you enquire about the fees and charges involved before using CBC services. For a list of CBC services, see pages 154-155.

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Day Therapy Centres

Aged Care Guide

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Day Therapy Centres Day Therapy Centres (DTC) offer services to older people living in the community and residents of Government funded aged care homes. There are more than 150 Day Therapy Centres Australia-wide offering services such as:

physiotherapy occupational therapy speech therapy food at the DTC

social work preventative and/or personal therapies podiatry diversional therapy

DTCs aim to assist people to either maintain or recover a level of independence. However, there is the added benefit of social inclusion and engagement with other older people in the community. Programs can improve both your physical and mental wellbeing, encourage healthy memory, and target any aged related health problems you may have. Staff will develop an individualised care plan for you which may include recommendations for therapy and referrals to other service providers where necessary. Call My Aged Care on 1800 200 422 for more information, to find out if you’re eligible to access DTC services or to organise a RAS assessment. You’ll find a list of DTC on page 155 of this Guide.

Veterans’ support

Veterans’ support If you are a veteran, war widow or widower, you may be in line to receive extra help in your home from the Department of Veterans’ Affairs. If you are having a hard time doing the regular household chores, struggling to get in and out of the shower or bath safely, or if you just can’t manage the gardening or household maintenance, then the Veterans’ Home Care (VHC) program could organise people to help you. The VHC program offers a range of services including domestic assistance, personal care, safety related home and garden maintenance, or respite care in your own home or residential care facility. If you have specific medical care needs or need more intensive assistance, a nurse from the Community Nursing program may be able to help you stay in your own home for longer. Services may include medication management, wound care, or hygiene assistance. To receive these services, you need to be referred for an assessment by an appropriate health professional. This could be your GP, a treating doctor in hospital, a hospital discharge planner or a VHC assessment agency. Contact the Veterans’ Home Care Assessment Agency on 1300 550 450 to find out what support services are available to you and how you can access them.

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Whatever support you need to do whatever you love.

Personalised support for seniors Living independently at home. Getting out and about. Making life easier and more enjoyable. VisAbility is your local Commonwealth Home Support Provider. • Occupational Therapy to promote independence in your home and community • Local transport within 5km to appointments, shops and specialists • Social activities and groups through our Community Activity Centre • Aids and equipment through our low vision shop • Exercise Physiology to assist with health and wellbeing • Support to use technology and devices • Specialist consultancy about losing your vision, low vision, or adapting to vision changes.

Call us 1800 847 466 Email us info@visability.com.au

visability.com.au

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Assistive technology options The changes that occur with ageing can lead to problems with mobility such as unsteadiness while walking, difficulty getting in and out of a chair, or falls.

Keeping mobile can give you the opportunity to maintain independence in order to fulfil daily tasks and live happily in your own home. Although light physical activity can help improve your mobility and remain independent, some people also find comfort and assistance in mobility equipment or aids.

Improve access and safety at home

Creating a safe living space is critical to keep your independence and prevent injuries. Some of the most common causes of injury in people over 65 are in and around the home. You can improve the safety of your home by making some basic changes:

Remove clutter around the home to reduce the risk of tripping. Install grab bars and handrails to help you get down the stairs safely

or step in and out of the shower or bathtub without injuring yourself.

Repair or remove tripping hazards such as loose carpet, slippery throw rugs or floorboards that stick up.

Inadequate lighting can also contribute to falls or injury so install brighter light bulbs.

Make sure you have easy access to bedside lamps and consider using motion sensor lights to create better guidance at night.

Non-slip strips can help make stairs safer or consider having a stair lift installed for easier access to the second level.

Mobility aids can assist you

There are several different types of mobility aids available which can help you maintain independence and safety, assist in walking and moving about, help you with personal care, make it easier for you to remain socially active, and maintain your quality of life. New products and technology are continually introduced to the market. Some of the equipment available include:

Mobility aids – Aids which can help to prevent falls include walking

sticks or frames, wheelie walkers, manual and motorised wheelchairs and scooters.

Personal care – Some of these aids may include shower stools or

chairs, shower hoses, bath seats and boards, commodes, continence pads, aids to assist with dressing or manage medications.

Home safety – Some of the aids which can assist you around the

house during day-to-day living may include handrails, ramps, tap turners, non-slip mats, easy-grip utensils and easy-pour kettles.

Assistive technology

These are reportedly the top mobility problems experienced by older people and a major cause of injury and death. Muscle weakness, joint problems, pain, disease and neurological difficulties can also contribute to mobility problems.

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Technology

Assistive technology

There are a number of gadgets, devices and technologies that can help older Australians keep their independence and make life much simpler around the home. These might include safety devices or personal alert systems, these devices allow you to call for help by alerting family or emergency services if you fall or become unwell and are especially handy for people who live alone or go long periods without social interaction. Smartwatches can also offer similar safety functions, having the potential to help in your daily life in a variety of different ways, from instant calls and messaging, to an abundance of applications that can help with things such as medication reminders and GPS tracking. Other gadgets that have hit the market that may be beneficial are assistive technologies and voice and activated functions to control devices around the home as well as being able to monitor daily routines.

Assistive technology solutions

To remain independent and in good health, it’s important that you can look after yourself, move, eat and drink well, stay connected and have fun. Fortunately, there are a range of assistive technology solutions that can support you to achieve all of this:

Prepare your own meals and eat or drink independently Communicate and stay connected Move around your home and community Manage your own personal care such as bathing or dressing Use your computer, tablet or phone Participate in sports and other recreational activities Control your appliances such as your TV and lights Undertake daily tasks safely; and Be more independent in your own home and when out and about.

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1300 138 460

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With over 11,000 assistive technology products on the market, it can be difficult to know what the best solutions for your needs are. In Western Australia, Indigo (formerly Independent Living Centre WA) supports people with their assistive technology choices through information and advice, allied health support as well as access to grants for individuals to get access to a range of technology items including:

Emergency call systems Wheelchairs and scooters Telephones Showering, toileting and dressing aids Kitchen equipment Seating, beds and mattresses Hoists and transfer aids Vehicle modifications Smart home technology Through an online National Equipment Database (NED), you can search over 11,000 assistive technology products Australia-wide, including supplier details and product specifications. Find out more at askned.com.au . For further information, email visit indigosolutions.org.au or call 08 9381 0600.

Assistive technology

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Understanding and managing continence problems With one in four Australians experiencing bladder and/or bowel control problems, incontinence is nothing to be ashamed of. Common problems include leakage from the bladder and/or bowel, urgency, waking frequently at night to pass urine, and constipation. Whilst incontinence affects people of all ages and genders, it is more common in women, with studies showing 80% of people with urinary incontinence are women, and problems become more common as you age. The good news about incontinence is that, in most cases, it can be either cured or better managed so it doesn’t disrupt your everyday life.

What is incontinence?

Continence

There are two types of incontinence:

Urinary incontinence, which can appear in different levels of severity, for instance, it could involve ‘leaking’ when you laugh, sneeze, or cough, or it could mean complete loss of control over your bladder

Faecal incontinence, referring to bowel leakage or involuntary bowel movements but may also include excessive wind or straining.

If you have either, you should talk to your doctor for professional advice on how to manage the condition. While incontinence can appear at any stage of your life, the risk of developing incontinence is more increased in older people. Generally, incontinence is linked to other health conditions, such as dementia, diabetes, heart conditions, or prostate problems.

Create good habits

It’s important to keep good bladder and bowel habits to reduce the risk of incontinence. The Continence Foundation of Australia recommends making changes to your diet and lifestyle that can make all the difference in managing your incontinence. Drink six to eight glasses of fluid a day, as shying away from drinking to try to stop bladder control issues can actually exacerbate the problem. Make sure there’s enough fiber in your diet and limit tea, coffee and alcohol. Take your time to empty your bladder properly, don’t strain or go to the toilet ‘just in case’. Incorporating exercise in your daily routine can have a good effect on your bowel movements and strengthen your pelvic floor. The pelvic floor muscles support the bladder and bowel and play an important role in bladder and bowel control.

Where to get help?

If you’re experiencing bladder or bowel control issues it’s important to have a continence assessment to rule out any underlying medical problems.

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Speak to your GP or call the National Continence Helpline on 1800 330 066 for more information.

Products for incontinence

There are a lot of products available these days that can help with managing your incontinence, no matter the severity. These products include disposable or reusable pads and pants, mattress and chair protectors, catheters, and more. Most of these incontinence aids can be found in supermarkets and pharmacies for purchase. If you need extra assistance, you can engage the help of a continence nurse advisor, who can discuss your needs and help you find products that will best manage your incontinence. If you receive support through the Commonwealth Home Support Programme (CHSP), you can access continence advisory services, or if you have a Home Care Package (HCP), you may be able to receive funding from the Government for incontinence aids. Additionally, the Government’s Continence Aids Payment Scheme (CAPS) is available to people with permanent or severe incontinence. You cannot access CAPS if you receive a Home Care Package. Visit the Department of Health website at health.gov.au for more information.

Order Products Access all the healthcare products and information you need for the clients, patients or residents you support. With warehouses in every state, your orders for continence, wound care, skincare, nutrition and disability-related health products will be quickly delivered to anywhere in Australia.

National home care & community markets

Discreet packaging available

Trusted provider

Visit store.independenceaustralia.com or call 1300 788 855

As a social enterprise, the income we make is invested back into the vital services we provide to help people with disabilities. Your purchases help us to enhance people’s lives.

Continence

They can provide information and advice, connect you to a wide range of professionals who can help with continence management and help you understand what different continence aids and subsidies may be available to you.

Aged Care Guide

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Regional Assessment Service (RAS)

To access basic Government funded in home support under the Commonwealth Home Support Programme (CHSP) you need to be assessed by a RAS. The aim of the RAS is to ensure the services respond to you and your carers’ needs and support you in retaining or regaining skills that enable you to continue living independently in the community.

What services does RAS provide?

The RAS helps to identify you and your carers’ needs for support and your goals for greater independence and wellbeing. It provides in home, face to face assessments of new and existing clients/carers. RAS allows assessments to be conducted independently from service provision and ensures assessors consider the full range of options when responding to you and your carers’ needs and goals. Some of these needs may include assistive technology, therapeutic interventions, community care services or other support organisations. They liaise with other service providers, GPs/specialists and community support networks, and communication is made to make sure desired outcomes are achieved. RAS plans and coordinates exit and transfer to other appropriate service systems including Home Care Packages and/or residential care if required. The service also provides care coordination if you have multiple providers or more complex needs.

How the assessment works

An assessor from your local RAS will visit you for the assessment. They will ask you questions about your personal situation, health, and if you’re already receiving some support. The RAS assessment is a free service. You might like to have some support, a partner, relative or friend, present during the assessment. An interpreter can also be arranged. Together with the assessor you will work out a Home Support Plan detailing your needs and goals, and what services are needed to achieve those.

Referrals

The RAS team ensures your diverse needs are addressed through appropriate assessment, or can identify the need for other relevant assessments. After an assessment has been completed you should be given a referral code which you need to access services. Alternatively, RAS can make a referral to a CHSP provider following a discussion about the availability of appropriate services and a discussion with you about your preferences. Find out more about CHSP on page 19 or call My Aged Care on 1800 200 422 to request a RAS assessment.

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Aged Care Assessment Team (ACAT)

This may be a Home Care Package (see page 25) provided to you in your own home or residential care in an aged care home (see page 51). The ACAT is staffed by doctors, nurses, social workers, occupational therapists and other health professionals.

How the assessment works

A member of your local ACAT will visit you in your home or in hospital to assess your needs. You will be asked a series of questions to work out how much and what sort of help you require with daily and personal activities, to determine the best care option for your situation. With your approval, the ACAT will also contact your local doctor to gain more information on your medical history to assist with the assessment process. There is no charge for the assessment as the ACAT is Government funded. Carers, relatives or close friends are encouraged to be involved in the discussion. The ACAT will discuss the result of its assessment with you and the options that would be most suitable and what is available in your area. If there is no package of the assessed level immediately available, you may be offered a package at a lower level or CHSP services to help you while you wait. While an ACAT cannot make recommendations about individual homes or community services, they can provide you with information to assist you to make decisions. If you are of non-English speaking background and require an interpreter, please advise the ACAT when making your appointment.

Referral code

If the ACAT considers you eligible for services, you will be given a referral code. The service provider of your choice will need this referral code to access your client record on My Aged Care and manage the referral. Make sure you ask for the referral code if you haven’t been given one.

Not satisfied with the ACAT?

If you have a complaint or are not satisfied with the assessment or recommendations, you should advise the person in charge of the ACAT. If you cannot reach an agreement, you can appeal the decision. You will be sent a letter by the ACAT explaining how you, or someone acting on your behalf, can appeal. Call My Aged Care on 1800 200 422 if you would like to organise an ACAT assessment.

Aged Care Assessment Team (ACAT)

If you are no longer able to manage at home without basic assistance, the ACAT helps you, and your carers, determine what kind of care will best meet your needs.

AGED CARE GUIDE

Residential Care flow chart Government subsidised home

self-funded aged care home

If your situation is urgent then the ACAT will assess you as quickly as possible

Your family or carer

At anytime! You can find someone to help you:

OR You

Remember it takes anything from a few weeks up to more than a few months to find the care home that suits you

Placement consultant

Case manager, advisor or placement consultant

Aged care advisor Social worker Case manager Hospital discharge planner

Contact My Aged Care 1800 200 422

ACAT

Consult your Aged Care Guide for a list of choices for any of these options or visit AgedCareGuide.com.au

These professionals know the system really well and their help can make your search much easier. Other useful people: Financial advisor Health fund

Recommend Home Care Packages

Eligible for subsidised residential aged care

• RES IDENTIAL AGE D C A RE FAC I L I TY • NURSING HO M E • C A RE HO ME

Veterans’ Affairs Self funded supported accommodation

• SU P P O RT ED R ES I D EN T I A L S ERV I CES • SUP P O RT ED ACCO M M O DAT I O N • CA R E CO M M UN I T I ES

ACAT Aged Care Assessment Team

Local council

• R ET I R EM EN T LI V I N G W I T H I N -H O M E S UP P O RT

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If you are unable to continue living independently at home, you may choose to move into an aged care home. The Australian Government regulates and funds the provision of much of the aged care in Australia. ‘Aged care home’ is the term most commonly used, but you may also find this type of accommodation referred to as nursing home, aged care facility, residential aged care, or high and low care facility. All of these terms can be used interchangeably to describe the same type of living arrangement. Entry into a Government funded aged care home requires approval by an Aged Care Assessment Team (ACAT). There are also non Government funded aged care homes which are called supported or assisted living complexes. These do not require ACAT or Government approval.

Where do I start?

If you, or someone close to you, feel you are in need of some form of residential care, you can speak with your doctor, who can make initial contact with My Aged Care. You can also contact My Aged Care direct or a representative, like a family member or friend, can do this on your behalf. Call 1800 200 422 to organise an ACAT assessment. See page 49 for information about ACAT.

Let Our Family Care for Your Family Members Carinya Care is family owned and operated; we understand the importance of family. You will never be a number to us. Located in the leafy riverside suburb of Bicton, Carinya Care offers: • Permanent Residential Care • Residential Respite, including Secure Dementia • Fresh Chef Prepared Meals • Delightfully Landscaped Garden areas

For more informaton please call (08) 9438 5500 E: admin.assist@Carinyacare.com.au

Aged care homes

CARE SERVICES

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The next step

Aged care homes

After being approved by an ACAT for Government funded residential care, you may begin looking for your future home. You can do this yourself or you can hire a placement consultant who can make the job much easier for you. It is important to know and understand the types of homes available in your area as this may affect the cost and services you receive. It is also recommended that you visit as many homes as possible, just as you would when buying or renting a house. This will enable you to gauge the feel and culture of the home.

Homes and their services

Aged care homes provide accommodation ranging from single rooms with ensuites to rooms with shared bathroom facilities. They must provide specified care and services to all residents at no additional cost. Services that must be provided at no additional charge for all residents who need them, irrespective of their level of care needs, include: basic accommodation related services such as beds, mattresses, linen, bedside lockers and chairs general laundry and cleaning services

maintenance of buildings and grounds utilities such as electricity and water

the provision of staff continuously on call to provide emergency assistance

AMAROO @HOME HOME CARE SERVICES

You’ll be in good company

At Amaroo, we understand that companionship and social support is an integral part of your health and wellbeing. We will work with you to help you stay connected and engaged to your social networks and community.

A personalised approach to support your health and happiness

Our Home Care Coordinator will partner with you and your family to develop a personalised package for your exact needs. From personal care and nursing, to household tasks and shopping; we will tailor a plan to enable you to continue to do the things you love in your own home.

We’re for people, not for profit

Amaroo has been caring for the seniors community of WA for over 50 years. As a not-for-profit organisation, we are solely focused on providing the best care we can.

ARRANGE A FREE IN-HOME CONSULTATION

Call 9490

3899 or visit amaroovillage.com.au

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assistance with personal care such as bathing, going to the toilet, eating and dressing assistance in obtaining specialised therapy services, or a health practitioner service meals, including special diets

toiletry goods such as towels, washers, soap and toilet paper support for people with cognitive impairment like dementia social and recreational activities rehabilitation support

Additional services as appropriate to individual care needs where a fee may apply include: goods to assist with toileting and continence aids

therapy services such as speech therapy, podiatry, occupational, recreational and physiotherapy

registered nurses to assess, plan and manage care, including complex pain or wound management, palliative care program, special feeding, dialysis and oxygen therapy For people with dementia, it is important to ask a home whether it offers separate or secure dementia specific units or wings. Some nursing homes may have a secure garden area specifically designed for people with dementia, which is generally attached to the secure dementia unit.

Aged care homes

assistance with mobility and communication

FINDING THE SMILE IN EVERY DAY

At Regis, we believe a good life is built on great relationships. That’s why we’ve been nurturing trusted connections with our employees, clients, residents and their families for nearly 30 years. Through our range of tailored aged care services, we are committed to helping people realise their wellbeing goals and lead meaningful lives. We focus on every person as an individual so we can provide the best possible care and help them find the smile in every day. Talk to us today and discover the Regis difference. Regis Aged Care Locations Greenmount Bunbury Nedlands Como North Fremantle Embleton

Port Coogee Weston Woodlands

REGIS.COM.AU | 1300 998 100

Other Services Allied Health Nedlands

Retirement Living Nedlands

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There are homes that cater to a specific cultural and linguistic group or may offer culturally appropriate services. See pages 150 –152 for a list of culturally appropriate care homes and services g.

Pets can help lessen feelings of loneliness and isolation, and some homes are happy to accommodate you and your pet. Some nursing homes even have live-in pets. You’ll find these C listed in the directory section of this guide, starting on page 118.

Accreditation and certification

All Government funded care homes must meet required accreditation standards and demonstrate continuous improvement with regard to the quality of care and services provided to residents.

The Aged Care Quality and Safety Commission is responsible for the review of aged care homes. It monitors residential aged care services to ensure their compliance with the accreditation standards. You can ask the provider for the accreditation status of the home or access reports and find information about the process on the Commission’s website – agedcarequality.gov.au .

Quality standards

The Aged Care Quality Standards were introduced in 2019 as a new measure of quality in aged care. The eight new standards have a much stronger focus on consumers to help them make informed decisions about aged care services. It gives consumers confidence that aged care providers will work in partnership with them and their families to deliver care that supports their health, wellbeing and quality of life. The new Quality Standards include the following focus areas: Consumer dignity and choice Ongoing assessment and planning with consumers Personal care and clinical care Services and supports for daily living Organisation’s service environment Feedback and complaints Human resources Organisational governance Each of the standards looks at three key aspects: What is the outcome for the consumer What are the expectations of the organisation What are the organisational requirements to show that the standard has been met The new standards revolve around consumers, their families and the staff providing care.

Aged care homes

The standards that must be met cover areas such as management, staffing, health and personal care, resident lifestyle, living environment, catering, cleaning, continuous improvement, and safety and security.

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This partnership between the provider and consumer needs to work in order for the eight areas to succeed. All Government funded aged care homes and home care services are measured against the new standards, and organisations must be able to provide evidence of their compliance and performance with the Quality Standards.

Charter of Rights

Supporting the Aged Care Quality Standards is a single Charter of Aged Care Rights, protecting the rights of consumers receiving aged care services and their right to be properly looked after, treated well and given high quality care and services.

Aged care homes

All aged care providers have to provide a personally signed copy of the Charter of Rights to every one of their residents or care recipients. The Charter covers 14 fundamental protections stating all older Australians receiving any type of Government funded aged care supports have the right to: 1. Safe and high quality care and services; 2. be treated with dignity and respect;

3. have your identity, culture and diversity valued and supported; 4. live without abuse and neglect;

5. be informed about your care and services in a way you understand;

6. access all information about yourself, including information about your rights, care and services; 7. have control over and make choice about your care and personal and social life, including where the choices involve personal risk;

8. have control over, and make decisions about, the personal aspects of your daily life, financial affairs and possessions; 9. your independence;

10. be listened to and understood;

11. have a person of your choice, including an aged care advocate, support you or speak on your behalf;

12. complain free from reprisal and to have your complaints dealt with fairly and promptly; 13. personal privacy and to have your personal information protected; 14. exercise your rights without it adversely affecting the way you are treated.

You should receive a copy of the Charter signed by your provider, and you or your representative will be asked to sign the Charter to acknowledge that your provider has given you information about your rights in relation to the aged care service and under the Charter. As a consumer, you have the option of signing the Charter of Aged Care Rights, however, even if you choose not to sign the document you can still access care and services. Call the Aged Care Quality and Safety Commission on 1800 951 822 or visit agedcarequality.gov.au for more information.

Arrived in WA 1846 — faithfully caring ever since Sister of Mercy Ursula Frayne and five other Sisters answered the call of local parishioners when they set sail from Ireland to Australia in 1845. Their arrival in WA in January 1846 was a watershed moment, and one that has benefited thousands of Australians and their families. Many more will continue to do so, as Mercy Health proudly upholds the legacy of Ursula Frayne and the Sisters of Mercy across our five aged care homes and two retirement villages in Western Australia.

Phone 1300 253 314

Find your nearest Mercy Health aged care home • • • • •

Edgewater Mercy Hostel (Co-located with Edgewater Mercy Villas) Mercy Place Lathlain (Carlisle) Mercy Place Mandurah Mercy Place Mont Clare (Claremont) Mercy Villa Maria Hostel in Lesmurdie (Co-located with Villa Maria retirement village).

mercyhealth.com.au

Aged Care Guide

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Aged care costs

Complaints

If you have concerns or are unhappy about the standard of care you are receiving, you or your representatives are strongly encouraged to firstly take all complaints to the facility management for resolution. It’s always best to address concerns rather than leaving it to escalate. If you don’t feel comfortable to deal with it yourself, you can ask an advocacy service to help you. If the matter is not resolved, you can then make complaints to the Aged Care Quality and Safety Commission on 1800 951 822 or visit agedcarequality.gov.au . Anyone can make a complaint about anything that may constitute a breach of the service provider’s responsibilities to past or present residents.

Costs for residential care

Aged care homes charge a range of fees to cover the cost of care, accommodation and living expenses, and these can vary enormously between facilities, and from resident to resident. Understanding the rules and seeking specialist advice from an aged care financial advisor to minimise costs is recommended. See page 97 for more information on financial advice.

Juniper, your partner in Residential Aged Care At Juniper, our experienced and friendly care teams will partner with you to provide personalised care and support. Our services include: Nursing and personal care

Lifestyle activities

Allied health services

Dementia care and respite services

Therapy services

Pastoral and spiritual care

Find out more at juniper.org.au or call us on 1300 313 000

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This will address the issue of asset rich, income poor residents paying for all of their accommodation and nothing for care, and the income rich, asset poor residents paying for their care but not for accommodation. The cost of care is divided into two parts – daily care fees and accommodation payments:

Basic Daily Fees

As a resident in an aged care home you are asked to pay a daily fee as a contribution towards the cost of care and living expenses, such as meals and refreshments, cleaning, laundry, heating and cooling, as well as social activities. In addition, the daily fee contributes to the costs for personal care, including assistance with daily living such as bathing, dressing and toileting, assistance with mobility aids, therapy, and certain medical and pharmaceutical services. The maximum Basic Daily Fee for all permanent residents who enter an aged care home is 85 percent of the maximum base rate of the Age Pension for a single person.

Aged care costs

Both your income and financial assets affect your entitlements. The income and asset tests have been combined, to ensure a consistent fees policy.

This is the same amount you will be charged if you’re staying in a nursing home for a temporary stay as a respite resident.

Midland Nursing Home has provided aged care services that are consumer-directed for over 45 years in a safe, encouraging and welcoming home that is surrounded by established gardens in the Swan Valley.

• Large home with 110 beds, with single and twin • Both pre-planned and short notice respite care share accommodation on offer • Secure living environment available for • Continuity of care with dedicated and qualified consumers that require a higher level of support staff and specialist services • Specialise in high care for both respite and • Nursing care 24 hours per day and a lifestyle permanent consumers, supporting complex care program 7 days a week needs, including those living with dementia • Qualified chefs providing fresh food prepared on-site for all meals

44 John Street, Midland WA 6056

contactus@midnurse.com.au

9274 3157

Aged Care Guide

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It is generally adjusted each March and September at the same time as the Age Pension. As of 20 September 2021, the maximum Basic Daily Fee is $53.56 per day for all full pensioners and some part pensioners. Depending on your income and level of care, you may also be asked to pay an income tested fee as part of the daily fees. However, this does not apply to respite residents. If you do receive income other than your pension, you will be assessed by Centrelink, or Veterans’ Affairs if you are a veteran, to determine how much extra you can be asked to pay as an income tested fee.

How much will I pay?

Aged care costs

If you can afford to, you will pay a basic fee of up to 85 percent of the maximum base rate of the Age Pension, for a single person, a means tested (your income and assets combined) contribution to your accommodation, and a means tested contribution to your care. The maximum means tested contribution will be allocated toward your accommodation payment until the full cost is paid and then toward your care fee. The family home will continue to be exempt from the aged care assets test if occupied by a spouse or other protected person. No one will need to pay a care fee greater than the cost of their care. In addition, an annual cap of $28,792.36 will apply to your means tested contribution to your care costs, together with a lifetime cap of $69,101.75 for means tested care fees (Rates as at 20 September 2021). Any income tested contributions you may have made as recipient of Home Care Packages will be taken into account in calculating lifetime care expenditure. The treatment of the family home will not change from the current arrangements, for example if it is occupied by a spouse or protected person. Even when the value of your former home is included as an assessable asset, its value will be capped at $175,239.20 (September 2021 prices). It is only counted in determining your ability to pay for your accommodation.

Accommodation payments

Accommodation payments are different from daily care fees. They are used by the aged care home as capital funding to improve the quality of the buildings and services they provide. Not everyone pays an accommodation payment. It depends on the value of your assets and income at the time of entry into care. If you have more than $51,500 in assets and income, you can be asked to pay an accommodation payment, but you must be left with at least $51,500 in assets after your payment (Rates as at 20 September 2021).

“We could not find a better place; we have everything we need. No complaints just friendly staff, caring nurses, good food, bus trips and interesting things to do. It’s beautiful to get old.” – M. Bentley

Aged Care. Reimagined. As a leading residential aged care provider, our sense of community is important. At SwanCare, our four care centres offer a wide variety of activities catering to all levels of ability. We also provide a comprehensive range of care services such as dementia care, respite

KINGIA

NINGANA

care, on-site allied health services, clinical care services including tracheotomy, PEG & NGT feeding, palliative and pastoral care and community support programs. To discuss your individual needs or to book a tour, call Leanne on (08) 6250 0250 or email care@swancare.com.au

TANDARA

WAMINDA

Retirement Living • Home Care • Residential Care

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Choose how you pay When moving into an aged care home, if you have the capacity to contribute to the cost of your accommodation, you can now choose how you pay for it. You have a choice of three options, however, if you start with one option and change your mind, you have up to 28 days from the date you move into the care home to decide how you wish to pay.

RAD and DAP explained

Payment Option 1: Refundable Accommodation Deposit (RAD)

This is a single payment made to the care home and works similar to an interest-free loan. The balance of the deposit is guaranteed to be refunded when you leave the home, but only after any amounts which have been used to pay for agreed services have been deducted.

Payment Option 2: Daily Accommodation Payment (DAP)

In this option, you pay a periodic payment (usually on a monthly basis) for your accommodation; it is calculated based on the daily rate of the RAD. To calculate the daily payment equivalent of the refundable deposit, the RAD is multiplied by the Maximum Permissible Interest Rate (MPIR) and divided by 365 days. The MPIR is set by the Government and is updated every three months – as of 1 October 2021, it is 4.01 percent. The daily payment amount must be equivalent to the refundable deposit amount and is the maximum you can be charged per day for the room. These periodical payments are not refunded when you leave the home.

Payment Option 3: Combination payment of RAD and DAP

If you wish you can also choose to pay a combination of both a RAD and a DAP. For example, let’s assume the RAD is $400,000 but you want to only pay half of a deposit ($200,000) and the other as a DAP. Use this formula to calculate the DAP: (Balance of price x MPIR) / 365 = ($400,000 - $200,000) x 4.01% / 365 = $21.97 per day (MPIR from 1 October 2021). Or use our easy to use fee estimator calculator on agedcareguide.com.au/nursing-home-fee-estimator . For further information, call My Aged Care on 1800 200 422 or Centrelink on 13 23 00, or discuss with a placement consultant or financial advisor. Disclaimer - This information is a summary of the main provisions relating to aged care costs and while care has been taken to ensure that it is current on date of publication, it should not be taken as an authoritative source. Please phone 1800 200 422 for more complete, up-to-date information.

AgedCareGuide.com.au

Applying to a home As soon as you have been approved by an Aged Care Assessment Team (ACAT) for Government funded residential care, you can begin looking for your future home. You can do this yourself or you can hire a placement consultant to do this for you. When searching for nursing homes, decide what features are important to you. Are you looking for an extra service facility, a specific cultural environment or a facility with pets? It is important to know and understand the types of homes that are available in your area because this may affect the cost and services you receive. It is recommended that you visit as many homes as possible, just as you would when buying or renting a house. This will allow you to get a feel for the culture of the home and its surroundings. You can also use residential respite as a way of finding out about the quality of care at a nursing home before deciding if the home is a good place for you to move into. When you have narrowed down which homes would suit your needs and wants, it is best to apply to a number of homes to increase your chances of finding a place quickly.

Applying to a home

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Waiting for residential care

Aged care homes cannot predict or know when a vacancy will occur, so it is important to keep in regular contact with the aged care homes to ensure they are aware you are still interested in admission to their home. If you’ve engaged the services of a placement consultant they will monitor vacancies for you.

What happens when a vacancy occurs?

The person in charge at the aged care home will either ring you, your carer or family directly, or phone the social worker if you are in hospital. You may be asked to make a decision within hours because there are usually other people also waiting. You, or the relevant hospital worker, will need to arrange for your transfer to the home as soon as is practicable. If you are unable to move into a home straight away, you will be given seven days after you have agreed to accept the place to move in. This is called pre-entry leave.

Waiting lists

Some aged care homes may have waiting lists and the length of these varies between homes. If your situation is urgent, please inform the staff at the home.

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From the date of acceptance you may be charged for your care and be eligible to receive financial assistance from the Government. Be aware that if you move into an aged care home that’s not your first choice, your priority on the waiting list of your preferred home will drop. It is not acceptable to be charged any fees, or be expected to make any donation, before you formally accept a place in an aged care home.

Deciding on a home There are a number of things to consider when deciding which aged care home will best suit your needs.

Deciding on a home

The following is a brief checklist:

Is the home clean, fresh and in good repair? Are the staff warm and friendly? You want to be able to feel at ease and comfortable in communicating with the staff.

How many staff work at the home and what is the night time ratio of staff to residents?

Is the home secure, particularly at night? Are there keypad locks on the doors or are CCTV cameras installed? Does the home have the provision for you to age in place and remain as your care needs increase?

Do they offer single rooms with ensuite? If you are looking to move into a home with your spouse, is this provision available?

Are clothes laundered on or off site? Does the room have access to a private phone line, internet connection or NBN, or pay TV?

Are the floor coverings clean and fresh, or is there an odour throughout the home?

Is the room temperature comfortable for you, and are you able to control your own room temperature?

What personal items and furnishings can you bring into the home, and what provisions are there for storage of personal items?

Inspect the kitchen if possible, and find out if meals are cooked on site or are delivered.

Are the meals flexible and will they meet your special requirements? Are there spaces for you to meet with family and friends and to celebrate special events?

If you like pets, find out if the home is pet friendly and either has pets at the home or a visiting pet program.

Be sure to enquire about the range of activities available and entertainment programs. These are vital for your ongoing wellbeing. Equally beneficial are outdoor areas or gardens; if relevant, check whether they are secure. Other services you may be looking for include hairdressing salon, on site café, a chapel or provision for church services.

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Aged Care Guide

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Moving into a home The process of moving in is often referred to as the ‘admission process’ and starts with an initial introduction, orientation and assessment. During the assessment a staff member will gather information including medical conditions, family history, food preferences, social and recreational likes and dislikes, and interests. This information will be used to create a care plan. The care plan is updated regularly and you can request to see a copy at any time.

Moving into a home

Family members and carers are welcome to assist in identifying social and care needs.

What can you bring with you?

Your aged care home will already have most of the furniture and furnishings, such as beds, chairs, wardrobe, curtains and floor coverings, so it may be helpful to directly ask the home what you can bring with you.

Personal items

Having personal belongings around you may help you to feel at home in your new environment. Some people may like to bring family photographs, their favourite films, books, music or other treasured items.

Clothing

It is important to ensure that personal clothing is properly labelled. Most nursing homes will launder your clothing either on site or through a laundry service. Bring enough clothing to allow for items being washed as it might take a couple of days before clean laundry is returned to you. Because of the large volume of washing, nursing home laundries often use commercial washing and drying machines, so make sure your clothes are machine washable and labelled with your full name.

Continence aids

Residents with higher level care needs who require products for the management of incontinence will have these provided by the aged care home. Other residents may be required to purchase these items.

Radios, TVs, computers, digital clocks

Residents can bring with them their preferred electrical and electronic items. Each item will be checked, tested and tagged for use.

Medication

It is important that you bring all prescription medication you’re currently taking with you on admission. Care staff will manage and administer the medication to ensure safe and quality use of your medicines. Topical creams, herbal remedies, vitamins and elixirs, which are non‑prescription items, should be declared to the staff.

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Toiletries

The aged care home supplies the basic necessities such as toothpaste, soap and toilet tissue. Specific items or particular brands need to be purchased at your own expense.

Mobility and wheelchairs

Wheelchairs, scooters, walking frames, and other mobility aids will be assessed to ensure that these are appropriate to your current situation.

Making the transition

Once you have been offered a place in an aged care home, it is also important to organise your medical and financial matters, and who you will need to tell about your move. If you have not done so already, this is a good time to talk to your loved ones about your wishes for your future medical care. Writing your wishes in a letter or statement can help guide health professionals and those close to you if you become seriously ill or injured and are unable to make decisions about your own care.

Daily living in a nursing home Moving house is often stressful and it may take time to settle into your new environment. Here’s what you can expect from life in a nursing home. If you are thinking about moving into a nursing home you’re likely to experience a massive range of emotions, varying from relief and excitement to uncertainty and apprehension. Living in a nursing home will be different and it may take a while for you to settle into your new life.

Daily living

The maintenance and upkeep of scooters and wheelchairs is your responsibility.

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Aegis offers premium quality aged care and the very best in living environment and services. Above all, it’s our people who make the difference. Our staff are chosen for their compassion and empathy for the dear residents in their care. Welcome to aegis aged care, your new home where we care for you like family. AEGI0115

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Generally life in a nursing home will be easier for you, and many residents have reported they actually enjoy an enhanced quality of life and improved social life.

It’s your home

While areas such as the dining room and lounge are communal, your room is your own. Nursing homes positively encourage you to bring personal items for your room, such as pictures, photos, ornaments, furniture throws and smaller pieces of furniture. Find out prior to moving what extra personal belongings you can bring so you can still enjoy the things which have meaning to you.

Social aspects and routines

Chances are you’ve moved from living in a house on your own or with a partner, so you’ll need to get used to a few more people being around.

Nursing home staff are generally friendly and outgoing, and they will respect your need for privacy. Many nursing homes have strong links to the local community. You can choose to get involved with activities such as meeting local school children or other people from other groups. As well as adjusting to new people, there may be some changes to your daily routines, such as slightly different meal and shower times.

Multiple activities

Nursing homes offer many social aspects and multiple activities such as exercise classes, religious services/classes, bingo, arts and craft, concerts and outings. It doesn’t mean you have to take part, you still decide what you want to do. You can continue to enjoy your usual activities outside the nursing home, such as attending any regular classes or meeting friends in your favourite coffee shop. The choice of how you spend your time is yours.

Partners and pets

Some homes offer rooms for couples in the form of adjoining rooms, double rooms, or even a single unit for couples. This means couples can continue living together even if they have different care and support needs. While most homes do not allow residents to have their personal pets, many homes now have ‘live-in’ animals such as cats, rabbits, dogs and birds. Some nursing homes also arrange for a variety of animals to visit regularly.

Family and friends

Your family and friends are always encouraged to visit and many nursing homes also have special areas available for private functions. This means you can still hold special events for family and friends in your nursing home.

Daily living

However, the choice is yours as to how social you want to be. You can choose to be social in the communal areas and spend time with other residents or simply find a quiet corner or remain in your room to enjoy your own company.

Aged Care Guide

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Resident Agreement The Resident Agreement is a legal agreement between you and your aged care home. Before you move in, an aged care home will offer you a Resident Agreement to sign, which may cover things like the services you will receive, the fees to be paid and the rights and responsibilities you have as a resident of the home.

Resident Agreement

Your Resident Agreement should include the following:

the policies and practices used to set your fees and charges; the level of daily fee you’ll be asked to pay; any extra services you’ve agreed to receive, and their costs; any circumstances where you might be asked to leave and how the aged care home will help you find somewhere more appropriate;

your rights and responsibilities as a resident in your new aged care home;

your aged care home’s responsibilities to you as a resident; how the aged care home will deal with any complaints you, your carer, friends or family may make; and

any other matters agreed between you and the aged care home’s manager, within the requirements of the Aged Care Act 1997.

Signing the agreement

If you choose to enter into a Resident Agreement, you don’t have to sign it at the time it is offered. You may want to take time to ask your friends, family, carer, financial advisor or legal practitioner for help to go through the agreement, although you don’t have to. While there is no time limit for signing the Resident Agreement, it is in your best interest to finalise the Resident Agreement as soon as you can, as it covers your rights and responsibilities. Since the Resident Agreement is a legally binding document, it’s important you understand everything in the document before you sign it. If you have any questions, you should ask your new aged care home. It’s their responsibility to make sure the agreement offered to you are clear. You can also ask your family, friends, carer or a legal practitioner to help you understand the terms of your agreement. If you understand your agreement and want to sign it, but are physically unable to, you can ask someone with the legal authority to sign on your behalf, such as someone who holds Power of Attorney for you.

Can I withdraw from the Resident Agreement?

Should you change your mind, you can withdraw from the Resident Agreement within 14 days of signing. You will need to let your aged care home know straight away, in writing. You will still need to pay your care fees and charges for care you’ve received during the 14 days. Changes can only be made to the agreement if both you and your aged care home agree.

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Frequently asked questions about moving into an aged care home Making the transition to residential aged care can be daunting and a life‑changing experience.

How will I know when it’s time to move into a nursing home?

Making the decision to move into a nursing home comes at different times and for a variety of different reasons, all depending on the person, their care needs, their support network, or financial status. Common reasons for making the move from home to a nursing home can be:

Unsuitable personal care in your own home – this can mean that

you require higher personal care support than you are able to access at home through either home care support services or the care of family and friends.

After a crisis – whether it be a fall or medical episode, a crisis of any kind can certainly play a part in making the decision to move into a nursing home to ensure you get the 24 hour support and care you need.

Temporary respite or short-term recovery – access respite in a

nursing home when your carer is away for a period of time or while you recover from surgery before moving back into your own home after you have fully recovered.

Remember it is important to find the right nursing home for you so before you sign the dotted line, why not visit and inspect a few different options and make sure you talk to people at the nursing home you are considering.

Is there a trial period to see whether I like the home? It is important to make sure you are happy with the nursing home you are moving into and be confident it will meet your needs because it is going to be your new home. ‘Trialing’ a nursing home by booking in for temporary residential respite will give you a taste of what life is like living in the nursing home and may help you in making that final decision of if it is the right home for you. It may also be beneficial to visit the nursing home at different times and on different days to see what staffing levels are like, what activities are on, and to talk to different people about the place.

How will I know if the home is of good quality?

There are a number of ways that you can look into the quality of a nursing home, ranging from sourcing other people’s personal experiences right through to experiencing it for yourself.

Frequently asked questions

It’s important you make the move confidently and know what to expect. Here we answer a few common questions about moving into an aged care facility.

Aged Care Guide

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Some of the best ways that you can get an idea on the quality of a nursing home is by:

Speaking to people living in the home – if you are visiting or on a tour, take the time to talk to other residents and even staff about their thoughts and experiences of the nursing home.

Register for respite – booking yourself in for some respite in a nursing home is a great way to get a feel for a place and the people within it.

Look to the Aged Care Quality and Safety Commission – this

Frequently asked questions

governing body assesses and reviews all Australian nursing homes against set standards of care which are available online and accessible by you or a loved one.

Consumer ratings – on our website AgedCareGuide.com.au we have launched an online consumer ratings engine which allows you to view real people’s ratings and reviews of individual nursing homes and the nursing home responses, all in one place.

How long can I stay at an aged care facility?

You are able to stay at an aged care home for as long as you want, or need. However, you may have to leave a facility sooner than expected if you require additional nursing support or if your current home cannot provide the services you need.

Am I free to ‘come and go’ as I please?

You are able to leave your aged care facility for up to 52 nights in a financial year. This is called ‘social leave’. While you will still have to pay your daily fees and income tested fees, the Australian Government will continue to pay the appropriate subsidies to your aged care home on your behalf. This 52 day allocation period cannot be increased.

What if I need to go to hospital?

The time you spend in hospital will not count towards your social leave, but you’ll still have to pay your usual fees and payments. The Government will continue to pay appropriate subsidies to your aged care home while you are in hospital.

Under what circumstances can I leave my current aged care home to move to another?

You may wish to leave your current aged care home to move to another if:

you have been accepted to another aged care home which may better suit your health care needs; or

if you have been asked to leave.

Can the aged care home ask me to leave?

An aged care home might ask you to leave, with 14 days notice, if:

they are closing; they can’t provide the type of accommodation and care you need; you haven’t paid your fees within 42 days after they fall due for reasons within your control; or

if you intentionally cause serious damage to the aged care home or to another resident or employees.

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Aged care checklist When trying to decide which aged care home or service best suits your needs, a checklist is an excellent evaluation method.

You may want to consider a short-term respite stay at the home. That way you can experience what it is like to live in the facility before you make the final decision as to whether it is a place you would like to move into permanently. Below are a number of questions to ask the provider when assessing the suitability of an aged care home, supported living facility or other service, to assist you in making your decision.

The provider

Is the provider for-profit or not-for-profit, church or charity based? Do the owners/directors of the company have a health and/or aged care background?

When was the last time a complaint was made to the provider, what about, and how was it dealt with?

Are residents and their families encouraged to have input into services offered and the quality of care?

The facility

Does the home look and smell fresh and clean, and is it in good repair?

Are the carpets and floor coverings clean? Is the inside temperature comfortable? Does the home meet safety regulations? Is there good and clear signage throughout the facility? Are there secure and interesting outdoor areas? Are there spaces and activities to support people living with special needs, such as dementia?

Do the residents appear clean and neat? Can you stay in the facility if your needs change?

The staff

Are the staff friendly and welcoming? Does the staff provide clear answers to your questions? What is the mood of interaction between staff and residents? Do staff look like they take their time with residents to give them personal attention?

What is the ratio of nurses/care workers to residents on weekdays, weekends, and at night-time?

Aged care checklist

Take note of your first impressions when you first call the nursing home or service. Are staff friendly and accommodating to answering your questions? When considering a nursing home, ask to tour the facility and speak to people already living in the care home. You may know someone who lives there or has a loved one at the facility. Ask them about their experience.

Aged Care Guide

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The room

Is it a single or shared room? Is the room you’re shown the actual room you’ll be moving into or is it for display only?

Does the room have an ensuite or are the bathrooms shared? Are there provisions for married couples? How is the room allocation determined? Is there access to a private phone line, internet connection, or pay TV?

Aged care checklist

How is the heating/cooling controlled? What personal effects and furnishings can you bring to the home? Are there provisions for safe storage of personal items? Are there easily accessible alarm buttons in the room and how many?

Are staff respecting resident’s privacy – do they knock before entering a resident’s room?

Day to day living

Are there areas for families and friends to meet and celebrate special events?

Can family and friends take part in activities? Are meals cooked on site or delivered? Are menus flexible and able to meet special requirements? What types of individual and group activities are offered and how often?

Are there activities that include cultural and spiritual preferences? Are there any activities organised together with the local community?

What special events are celebrated? Does the facility have pets on site or offer a pet visitation program?

Health and personal care

Is there a GP on site or can you continue to see a Physician of your choice?

How do staff administer and monitor resident’s medicine intake? How are medical emergencies handled? What other services, such as speech therapy and occupational therapy, are available on site?

Is there a dietitian or nutritionist part of the care team? Does the facility have a wellness program? How does the facility deal with end-of-life/palliative care? Are any provisions, such as continence pads, rationed?

Financial

What are my payment options? What is the breakdown of the payable fees? Can you negotiate on the fees and how they are paid?

Your Life lived your way

At Roshana it is our mission to create that feeling of home for you - a place to live and feel completely supported

With aged care locations in Albany by the sea and in the heart of town; the beautiful country town of Dryamdra and in the stunning Perth Hills at Lesmurdie (complete with Lifestyle Village) and Carmel, Roshana welcomes you to book a tour today!

Call (08) 9279 9888 for your private tour

To reserve your place in one of these locations, or for more details email marketing@roshana.com.au Our Newest Projects - Expansion Plans ing Com y 2024 uar r b e F

LESMURDIE

A new aged care home is coming to Lesmurdie. Roshana Care Group is carefully constructing a brand-new aged care facility at 20 Champion Road, Lesmurdie. Just around the corner from our Sunshine Park Aged Care Home and Lifestyle Village, we look forward to opening a new facility with 120 beds. Each room will be fitted out with new equipment and new staff will join our team of compassionate caregivers. We don’t have an expected completion date yet, but we look forward to welcoming new people to our two facilities in the quiet and peaceful suburb of Lesmurdie.

Coming August 2022

VICTORIA PARK

Here at Roshana, we understand how valuable aged care homes are to the community. Our new 120 bed facility on Duncan Street in Victoria Park is one of our biggest projects to date. Allowing us to provide our existing care, therapy, and social programs to those needing dementia support, psychiatric illness support, and people experiencing social/financial hardship. This four-storey home will promote independence in a specialised, supported care environment tailored to you and your needs.

Coming August 2026

PERTH HILLS

Our Valencia Aged Care home is nestled in the tranquil and beautiful Perth Hills. Roshana Care Group is delighted to announce a modern, luxurious extension to the existing site, providing 80 beautifully appointed single rooms with ensuite for residential aged care and 40 rooms reserved for dementia/mental health residents. Residents will also get to enjoy new activity rooms, terraces, and courtyards that make each day a little brighter.

Enquire today! www.roshana.com.au

Aged Care Guide

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Extra services Some aged care homes provide ‘extra services’, such as a higher standard of accommodation, increased entertainment options, and more diverse food choices. Extra service homes have approval from the Australian Government to offer these additional hotel type services and they come at an additional cost to the resident. ‘Extra service’ only refers to the standard of accommodation, meals, food, and entertainment, and not to the level of care which is legislated to be of a high standard across all aged care homes. Services delivered and cost may vary between providers and they should be outlined in your Resident Agreement.

Extra services

In some cases, the whole of the home is ‘extra service’, while in others, a distinct part of that home, such as a separate building, wing or unit, is dedicated to extra services. Some of the extra services you might be offered include:

A bigger room

internet

daily newspaper

satellite TV

phone

choice of meals

selection of beverages including wines, beer, and spirits special therapies such as massage or aromatherapy leisure/entertainment facilities

Fees

Extra service fees are set by the provider and approved by the Australian Government. This is an additional charge on top of the basic daily care fee, accommodation payment all residents pay, and any means tested fee. Some providers may offer rooms with a non-optional extra service package. You can only take up the room if you agree to and pay for the extra services offered. Other providers may offer extra services as an optional package that you can choose or cancel at any time. In this case, switching from general residency to extra service residence within the same home, does not change the accommodation payment you have already agreed to when entering the home and the provider cannot charge a new or additional accommodation payment.

Additional services

All people in aged care homes have the option to purchase additional services, such as entertainment or lifestyle choices, for an extra fee. Providers can not charge additional service fees for anything that is part of the normal operation of the nursing home and you have to agree to these charges before they are being delivered. See page 138 for a list of aged care homes that offer extra services.

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Taking a break Taking some time off from caring is crucial and known as ‘respite’. Respite care offers the opportunity for both you and your carer to take a break. This may be for a few hours, a day, a night or a few weeks. Residential respite

Usually, you may have up to 63 days of Government funded respite care in any financial year, and it may be possible to extend the care period by up to 21 days at a time, if deemed necessary by the ACAT. When you have received approval by the ACAT, you may apply directly to the aged care facility for respite. Access to respite care is based on eligibility and need. Although residential aged care homes are allocated respite places, they are not required to keep these solely available for respite provision. You will need to book this respite in advance, although in the case of emergencies, it can be organised quite quickly. You can also use residential respite as a way of finding out about the quality of care at a nursing home before deciding if the home is a good place for you to permanently move into.

Cost

The cost for respite in a Government funded aged care home is the same Basic Daily Fee as for a permanent resident of the home. This amount is currently $53.56 per day (September 2021 rates), which is the equivalent of 85 percent of the single maximum base rate of the Age Pension, regardless of whether you are a pensioner or not. A booking fee may also be charged to assist in securing a place. This is a pre-payment of respite care fees, not an additional payment, and it cannot be more than a full week’s fee or 25 percent of the entire stay’s fee, whichever amount is the lowest. There is no income and assets test or additional accommodation charge to access respite in an aged care home. This only applies to permanent residents of an aged care home. For respite in an ‘extra services’ home you may be asked to pay an extra fee to cover the cost of the higher standard of services. For more information about respite options and how to access, contact the Carer Gateway on 1800 422 737. Go to page 35 to read about respite options in your own home or community.

Residential respite

To receive respite care in an aged care home, you require an assessment by an Aged Care Assessment Team (ACAT), except in emergencies. See page 49 for more information about ACAT.

Aged Care Guide

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Meeting the needs of all cultures For many older Australians, leaving their home to move into residential care is a lifestyle change that can lead to an emotionally challenging experience.

This transition can become more challenging for older people from culturally and linguistically diverse (CALD) backgrounds requiring access to residential and community aged care services that are sensitive to meeting their specific cultural, spiritual, dietary and linguistic needs. With an increasing ageing and migration population, it is essential that Australian aged care services and communities have the capacity to respond to the unique needs of people from CALD backgrounds.

Cultural services

Meeting the needs of the nation’s older people from culturally and linguistically diverse (CALD) backgrounds has been a growing focus of the Australian Government. Providing suitable cultural care has been associated with huge health and wellbeing benefits for this growing group of older Australians which has led to the Government’s introduction of a number of initiatives.

Cluster facilities

Facilities with clusters for CALD older people generally consist of three or more residents from a similar background and staff who speak their language. Cluster facilities also make an extra effort to focus on meeting the cultural, spiritual, dietary and social needs of CALD residents. The aim of clustering is to:

Enhance the quality of care provided to residents from CALD backgrounds in residential aged care facilities

Promote and facilitate access to residential aged care facilities for people from CALD backgrounds

Enable residents to observe religious, spiritual, cultural and personally significant events

Improve communication between staff and residents Maintain dietary customs according to the CALD backgrounds of residents’ religious and cultural preferences

Provide social and activity programs that appropriately cater for the needs and interests of CALD residents

There are also culturally specific aged care facilities that have formally entered into a contract with the Australian Government to, wherever possible, meet the needs of a specific cultural group.

Partners in Culturally Appropriate Care

Partners in Culturally Appropriate Care (PICAC) is a national initiative, funded by the Australian Government, designed to improve aged care service delivery for older people from CALD communities. The PICAC initiative has resulted in:

More aged care service providers delivering culturally appropriate care to older CALD people

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Better access for older CALD people to culturally appropriate residential and community care services

decisions about residential and community based aged care

To find out more about PICAC across Western Australia, contact WA PICAC member, Fortis Consulting, by calling 08 9300 3165.

Breaking language barriers

Healthcare professionals in General Practice treat patients from a diverse range of cultural and linguistic backgrounds. A significant proportion of the Australian population speak a primary language other than English and patients with limited English proficiency may be less likely to adhere to medication regimes and follow-up plans. They may also have a decreased understanding of their diagnosis, and overall, less satisfaction with their care. Access to high quality medical interpreter services may improve the quality of care for these patients. The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Government. The service covers more than 100 languages and is available 24/7 on 13 14 50. See pages 150 –152 for a list of aged care homes and home care package providers in WA who can meet the needs of people from a range of cultures.

Cultural services

Older CALD people having a greater capacity to make informed

Aged Care Guide

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Special needs groups

There are a number of groups of people that are recognised by the Government as ‘special needs’ groups when it comes to aged care services. Aged care providers are required to consider the needs of these groups in the provision of care:

Special needs groups

Aboriginal and Torres Strait Islander (ATSI) – The care needs of older ATSI people can be quite specific and there is a cultural element that needs to be considered in the delivery of care. See pages 150 –152 for an overview of service providers that have indicated to cater for ATSI clients. Care leavers – A care leaver is a person who, as a child or youth, spent time in institutional care or other types of out of home care like orphanages, children’s homes or foster care.

Because of their experiences in institutionalised care, aged care has been flagged as an area that can cause distress and anxiety.

Culturally and Linguistically Diverse people (CALD) – Aged care services that cater specifically for people who are culturally and linguistically diverse might have staff that speak a foreign language, have specific cultural activities or meet spiritual needs.

The ‘National Ageing and Aged Care Strategy for People from Culturally and Linguistically Diverse (CALD) Backgrounds’ strategy helps providers deliver quality care and aims to make culturally appropriate aged care more accessible.

See pages 150 –152 for a list of culturally appropriate homes and services.

Disability – If you have a disability, are over 65 years of age and currently receive support through the National Disability Insurance Scheme (NDIS), visit ndis.gov.au or phone 1800 800 110 to find out what services are available to you. Financially disadvantaged – If you have genuine difficulty paying aged care fees and charges, financial hardship provisions may apply. These allow for your fees and charges to be reduced or waived.

Homeless – If you are currently homeless, or if you’re at risk of becoming homeless, there are Government funded services that can help solve your housing problems, or assist with financial or legal issues. LGBTIQ – Through the National LGBTI Ageing and Aged Care Strategy, the Government aims to ensure lesbian, gay, bisexual, transgender, intersex and questioning (LGBTIQ) people have access to the same opportunities and options in aged care that are available to all Australians.

Rural & Regional clients – Services offered in rural and regional areas will depend on the needs of the whole community and sometimes aged care, health and community services are combined to meet local health needs.

Veterans – Veterans have a ‘special needs’ status to support complex medical requirements that include the need for high levels of emotional and cultural support in old age, as a result of a veterans’ wartime experience. Contact the Department of Veterans’ Affairs on 1800 838 372 or visit www.dva.gov.au for information about support for veterans.

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24-hour care in your own home Supported living communities combine the best advantages of retirement villages and nursing homes, to provide a new and welcome choice for seniors. In a supported living community you buy and have a leasehold title to your own home, as in many retirement villages. However, unlike a retirement village, you’ll have access to various levels of personal care and nursing care, but this is provided in the privacy of your own home, a choice not available in nursing homes.

Care Communities

Run by approved providers, you can access Government funding for home care services offered in the comfort of your own self-contained home in the village.

No asset-testing or ACAT assessments

Acquiring one of these homes, which is not Government funded, is surprisingly easy. There is no need for asset testing or income testing, and also no need for an assessment by the Aged Care Assessment Team (ACAT) that nursing homes require. If you already receive home support benefits before moving to a supported living community you can stay with your current provider.

Staff at supported living communities

Carers are always available to help out with daily housekeeping chores such as cleaning, vacuuming, clothes washing and ironing. Registered Nurses can prepare suitable care plans individually tailored to your health care requirements, including, regular health checks, medication management, wound and skin care, palliative in home care, illness prevention, pharmaceutical support and medication reminders.

Maintain your social life

While some residential aged care homes don’t cater for couples, supported living communities can offer the capacity for couples to stay together in their own home, even if they require different levels of care. The community centres offer many comfortable facilities, including lounge areas, libraries, television, games and activities rooms and tea and coffee facilities.

Choosing a supported living community

There are various factors which may determine your transition to a particular supported living community. It’s important to remember, the facility you will be happiest at will not necessarily be the most expensive. The right community for you is the community where you feel ‘most at home’.

Supported living

A new type of supported living is known as Care Communities. These are unique villages with the look and feel of a retirement village and the care of a nursing home.

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Retirement living and your choices If you are looking for a supportive environment with safety and security, you might like to consider a well managed retirement village. The size and levels of accommodation vary – from self contained independent living to serviced apartments. Think about the type of village you wish to live in and what you can afford on a continuing basis. It is essential that you ask questions to understand the financial implications of ‘owning’ a unit in a village.

Retirement living

Seek expert advice as well as that of your chosen village’s residents’ committee. Also, be sure to assess the culture and social side of the village to ensure they meet your expectations.

What is a retirement village?

Retirement villages are designed for people aged over 55 as an alternative housing and lifestyle option. They are popular with people who feel they need more security, support or company, but want to maintain their independence.

Independent living

Independent Living Units (ILU), also known as villas or apartments are designed for active retirees. They range from one to four bedrooms and may be within a high or medium-rise complex, terrace housing arrangement, stand-alone or semi-detached.

Serviced apartments

Serviced apartments are generally one or two bedrooms and provide residents with some daily living assistance. Services may include cleaning, laundry and assistance with personal care. While a small kitchenette is usually included within the apartment, meals are provided in a dining room setting.

Residential aged care

Some retirement village complexes also offer residential low level care and high level care accommodation, as well as Home Care Packages for people with varying care needs. You will need an aged care assessment to access either of these care options. Go to page 25 to read more about the Home Care Packages or page 51 for information about aged care homes.

Types of villages

There are two types of retirement villages:

Resident funded village Donor funded village

Resident funded villages are owned and operated by the private sector or not-for-profit organisations on a commercial basis to produce a profit or surplus. The village is funded by the residents who ‘purchase’ their villa or apartment under one of the tenure arrangements.

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The residents also contribute to the village’s capital infrastructure and the cost of ongoing management. Donor funded villages are normally owned and operated by not-for-profit organisations or church groups. They include an element of charitable subsidy and entry is generally restricted to the needy.

Ownership

The various forms of occupation or ownership rights are referred to as ‘tenure’. The legal forms of tenure include Strata Title ownership, leasehold estates, licences to occupy, freehold or company share arrangement with related residency entitlements. Regardless of the type of tenure, residents are consulted about the ongoing management of the village. This ensures that the village you have chosen cannot be changed without the approval of the residents.

Before moving into a village, you will need to pay an entry contribution which is refunded if you move out of the village. However, a Deferred Management Fee (DMF) usually applies, and is deducted from the amount you receive back. This must be specified in the entry agreement or contract. The cost of entering a village depends on the facilities and services offered. Monthly service and maintenance charges also apply and you may have to pay for extra personal services like laundry. To reserve a villa, a nominal deposit is required and the village will have a policy on how long it can be held for you. Should you change your mind within this specified time, the deposit will be refunded. If you enter into a binding arrangement with the village, the deposit will be part of the purchase price. In some States and Territories, purchasers are entitled to a refund during a ‘cooling off’ period following the signing of a residency contract. Be sure to make enquiries regarding this as some villages may require an administration fee for refunds.

Fees and charges

There are many fees and charges associated with living in a retirement village. Ensure you are provided with full details of all applicable charges and what they cover. For example, there may be a regular maintenance charge that covers the running costs of the entire village. These costs may include upkeep of facilities, staff, council and water rates for common areas, security, insurances including workers’ compensation and public liability, contents insurance for common areas as well as village building insurance. In addition, the charge may also contribute toward a ‘sinking fund’ for major repairs and improvements.

What happens upon vacating?

While the resale value will be determined by the market, there are factors in a retirement village that can add value to your villa or apartment. These include good management, attractiveness and the services and amenities available to enhance retirement living.

Retirement living

Deposit or entry contribution?

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Departure/exit fee

The village will deduct a ‘deferred’, ‘departure’ or ‘exit’ fee at the time of settlement of sale or re‑occupancy of your villa. This fee forms part of the purchase price, but its payment is deferred until the end of the occupancy. The amount is calculated using a formula that generally involves a percentage of your/your successor’s entry cost multiplied by the number of years of your occupancy, and may include a proportion of capital appreciation.

Can’t afford to buy?

Some retirement villages offer accommodation rental units, sometimes known as periodic tenancy, although these are generally reserved for people with limited financial resources and are usually income assessed.

Retirement living

You don’t own the property but pay a weekly fee for the accommodation under the Residential Tenancy Agreement, plus bond. Depending on your circumstances you may be able to receive rent assistance from Centrelink.

Choosing a village

When you have found a village that appeals to you and you feel would suit your particular needs, it is recommended that you don’t rush into making a commitment. Instead visit the village often, get to know the management and staff as well as the residents’ committee and seek answers to all your questions. Also, request a copy of the village rules. These are generally appropriate rules to enable residents and guests to enjoy the village, particularly communal areas, and its lifestyle and are based upon courtesy and a mutual understanding between residents and management.

Independence

A major appeal of retirement living is that help is at hand if there is an emergency situation and the on site security in various forms gives you peace of mind. Furthermore, management and staff can help organise additional support and services such as home maintenance and other services like organising laundry and dry cleaning. If you need some assistance to remain living independently, you can arrange for home support services like meal delivery or personal care services to help you out. You can choose to pay for these services yourself, or you may be eligible to receive a Government subsidy for these services. Find out more under ‘Support at home’ on page 17.

Sense of community

Most retirement villages have a great sense of community and while you are encouraged to participate in activities and join social events, it’s not obligatory to go to everything on offer. Depending on the village, some of these activities may include exercise classes, water/aqua aerobics, card afternoons, Probus, personal training, knitting and sewing circles, craft groups, plus outings to galleries, movies, events and places of interest. Regular ‘Happy Hours’ and afternoons spent watching televised sport are also popular activities among some residents.

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Needing to place a loved one into an aged care home can be a highly stressful event for families and carers. You might think its a lack of information or understanding but in fact its because you are both the carer and the person emotionally involved as well as the decision maker. This process can be eased significantly with the help of an aged care placement consultant who can take control of the running around, paperwork and planning. Moving into residential care is a situation most people postpone for as long as possible until the point of necessity, often leaving little time to organise everything. If some initial planning were to be undertaken it could soothe the transition and reduce the stress at what is a critical turning point in people’s lives. Planning should include obtaining information on the financial implications of entering residential care, gaining information on the facilities available in your area and ensuring Wills and Powers of Attorney and Guardianship are up-to-date. A placement consultant can take over a lot of the stress of searching for and transitioning into an aged care home.

How a placement consultant can help

Every single transition to aged care is unique and a placement consultant will take several things in consideration to make sure the advice is right for your circumstances: Are you looking for care options for a single person, or a couple?

Need help to find the right Aged Care Accommodation? With over 30 years industry experience, Aged Care & Retirement Placement Services can provide expert advice and assistance in a sensitive and understanding manner. We can assist you to: Understand the aged care system and associated costs and processes Explore accommodation options and locations that suit your needs.

Placement consultants

A placement consultant makes your job easier

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Is there a physical condition that is deteriorating, are mental faculties and awareness impaired?

Placement consultants

Is there acceptance or understanding of this part of the journey?

What are the family dynamics around the placement decision and the impact on everyone involved?  Having extensive knowledge of facilities in their area, as well as the placement process, an aged care placement consultant can often find a home faster, and one that is specially suited to your requirements. Through their established relationships with aged care homes, they are familiar with the culture of each home and, most importantly, they have advanced knowledge when vacancies become available. By knowing the culture of each facility and getting to know you, placement consultants can determine which homes would best suit your needs and preferences, and make prior applications to these homes. Without the assistance of an aged care placement consultant, you or your carer would need to constantly phone the facilities of your choice to demonstrate your eagerness and commitment to obtaining a bed in that home.

Negotiate and advocate for you

The aged care placement consultant advocates on your, and your family’s, behalf and is able to assist with the whole assessment process. They also complete all the necessary paperwork and application forms for entry into an aged care home which is helpful, as the applications can be quite daunting. They may suggest seeking financial advice where required.

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Placement consultants

An aged care placement consultant helps share the load at this crucial time, can significantly speed up the time it usually takes to find a placement at a suitable home, thereby easing the transition into residential care.

Be sure about your expectations of service and what the placement consultant is able to provide, including:

Face to face family meetings to discuss your situation and a respect for the emotions of all the family members involved  Support and recommendations that cater for the specific requirements of your family and loved one

Counsel that prioritises family sensitivities, needs and special requests, before asking how much money is available and getting the status of the financial situation  Practical assistance with urgent placement situations – which they often are – where reducing the typical waiting times, or arranging respite care, is a necessity.

Choosing a placement consultant

Within Western Australia, there is a range of well qualified placement consultants who can help you in your search for aged care options. When you’re choosing a placement consultant to support you through the aged care transition, look for someone who is an expert in building and nurturing relationships, who is unbiased and independent, and has no business investment or alignment with any aged care facility.

A t S i m pa tica we know you may b e feeli ng: Uncomfortable speaking about your parents going into care. Not sure what to do when Mum and Dad aren’t coping at home. Stressed when your loved one ends up in hospital regularly. Worried as they are not caring for themselves properly or eating well at home. Unsure of which care providers are right for your loved one. Confused about Residential Care or Home Care finances. Guilty when your parents are nervous to move into what they call a "nursing home". Rita, director of Simpatica, has assisted many families transitioning a loved one into quality aged care facilities by listening to, and understanding the needs of each individual client. She understands that this is often a difficult time, for not only the person in need of care but also their families, both emotionally and psychologically, and how important it is to genuinely make a connection with your loved ones' needs.

Call Rita Today

0403 297 869

www.simpatica.net.au

rita@simpatica.net.au

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Placement consultants

An independent professional is able to provide guidance based entirely on your individual circumstances, not biased by commission or kickbacks from any particular facility or provider. Choose an advocate who will ease your concerns, supporting your family with all aspects of this transition, allowing you to focus on your loved one. Placement consultants are most happy for you to call them for a chat and understand you may talk to a number of them before making your choice. You can be open in your discussions because, as health professionals, they have a policy of confidentiality. Their professional fees may differ and it is reasonable to advise them if you are working to a budget. Some placement consultants charge by the hour, whilst others offer a package of services for one fixed price. Ensure that you are advised of all the possible fees and costs up front. Finally make sure you feel comfortable talking with the placement consultant because your professional relationship will rely on them understanding what you want and organising the appropriate care services to meet those needs.

Resolving family disputes

Placing a family member into care can be life changing. There are many factors, physical, social, psychological and financial; that may arise which families sometimes find too difficult to cope with by themselves. Every family member wants their opinion considered when it comes to making choices. Such situations can result in family conflicts. There are specialist health professionals who offer independent, non‑judgmental service, which can explore the subtleties of each situation and offer caring support in addition to counselling and conflict resolution.

Feelings of guilt

The journey into aged care is often a challenging and emotional time. Not only for you, the person going into care, but also for family members, who have sometimes cared for their loved one for a long time.

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Placement consultants

You may feel rejected and unloved or are scared to take the step of going into care and worry you’ll lose your independence. At the same time many family members feel guilty about not being able to look after their loved one anymore. They feel overwhelmed by the aged care system and can’t give the assistance that is required. Finding professional support may relieve you from negative beliefs and provide you with coping skills which can ease the difficult journey towards placing a loved one in care. Some placement consultants offer counselling as part of their services or may be able to refer you to a counsellor. You can find placement consultants in the products and services directory on pages 156 –157 or search on AgedCareGuide.com.au

Case management

The case management process uses a comprehensive approach to identify and implement health and social care services to optimise your health, quality of life and active participation in the community. Case management may be short or long term, or episodic. It plans for both current situations and your long term needs. Case Managers work in partnership with you, your carer and family, as well as other service providers to develop and implement individualised care plans and strategies best suited to your needs and goals. Health based case managers are usually a nurse, social worker or allied health professional.

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Placement consultants

Community based case managers generally have skills from a range of disciplines such as social workers, behavioural science, allied health or nursing. The type of care will depend on your individual needs. Some may only require coordination of support services such as home care. If you are eligible for a Government funded care package, case managers are often assigned through your service provider as part of your Home Care Package or home care services. If you have complex and multiple needs and you’re looking at different care options, or you would prefer not to use a Government funded package, you may choose to use the services of a private case manager. The service of a private case management is not Government subsidised in any way, so you will be charged for all services. Hourly rates vary between private case management organisations so always ask for a breakdown of costs before employing them. Private case management services are supplied by experienced, tertiary‑qualified case managers, to provide support services and coordination across a wide range of community and supportive health services. Waiting periods for private case management are generally reduced compared to some Government subsidised services.

Care planning

The aim of care planning is to provide appropriate and coordinated care that you have control over. Care plans are person-centred and prioritise the needs identified in the comprehensive assessment. The case manager implements the care plan and this may include identifying support services that other community care agencies will provide. Services include monitoring each individual to ensure the service provision is effective and financially accountable, to identify changes and make adjustments to the care plan if needed.

Making a difference everyday At Southcare we take the time to understand you, matching services and products to your needs. – Personal care tailored for you – Connecting you with allied services (nursing, podiatry, occupational therapy, physio, dietitian) who come to you – Social outings to stay connected – Home and garden maintenance – Short-term respite for your carer – Approved provider of Commonwealth Home Support Programme (CHSP) and Home Care Packages (HCP) For aged care that feels like family, speak with one of our friendly Home Care Coordinators to book a free consultation. 6117 3029

enquiries@southcare.org.au

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Expert financial advice imperative At a time when your main concern is the health and welfare of loved ones, you are faced with the complex financial issues of aged care. The financial decisions surrounding aged care may be overwhelming, due to the different funding mechanisms that apply to nursing homes and ‘Extra Service’ facilities. These can be further complicated by the impact that a move to care has in terms of the pension paid by Centrelink and the fact that the family home is treated differently for pension purposes than for aged care purposes.

Paying for your care

You then need to consider important issues such as how to pay for any accommodation payment, whether to sell the family home or rent it out, how to maximise or keep the pension, all at a time when your main concern is finding a suitable place for your loved one to receive the care they need. By understanding the rules and being able to apply them to individual circumstances, financial advisors are able to save their clients thousands of dollars.

Managing the complications of aged care

Many older Australians take up an aged care bed within one month of being assessed for residential aged care, this is often triggered by an unexpected event, such as a fall, or even a decline in the health of one member of a couple, affecting both of them. This means you, your partner or your family must make important decisions amidst the emotional and logistical upheaval you face in a very short period. Reoccurring questions such as ‘what are your options?’, ‘what will it cost?’, ‘will you keep the house and rent it out or should it be sold?’ and ‘what will happen to your Age Pension?’ can require urgent answers during what is often the busiest time of your life. Throw in the payment/deposit system – Refundable Accommodation Deposit (RAD) or a Daily Accommodation Payment (DAP) – negotiating various fees with a facility, and filling in Centrelink forms, things can quickly become overwhelming.

How an expert can help

The best financial strategies and options will depend on your specific circumstances, objectives, and situation. A specialist aged care financial advisor can cut through the vast amount of information available and make sure that all aspects of your financial situation are addressed – the family home, accommodation payments and care fees, cash flow, and investment planning. A financial advisor can help you focus on the information and issues that are important to you and your specific financial situation.

Financial advice

Just getting a basic understanding of what forms you need to complete, when to complete them, and where to send them, can be a difficult path to navigate.

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Financial advice

While every situation is different, there are some common elements of aged care financial advice which professional consultants often provide to their clients.

What will it cost?

Generally financial advisors charge a fee to help you with strategies to fund your aged care journey. Fees will vary and it pays to contact a number of experts for a quote on their services so you can compare.

Financial counselling

If you’re experiencing financial difficulties and have little income, you may be able to receive free financial counselling services to help you work through these challenges. Operating from community organisations, financial counsellors can provide independent and confidential information, support and advice on a range of areas including consumer credit law, bankruptcy and debt collection laws, industry hardship policies, and Government concession frameworks. They can help you in your negotiations with financial institutions and creditors and may also be able to assist with your budgeting and referral needs. Find out more about financial counselling services in your State or Territory on financialcounsellingaustralia.org.au or call the National Debt Helpline on 1800 007 007 to speak to a financial counsellor over the phone. Disclaimer: The information in this book is general in nature and does not constitute legal or financial advice. Readers should seek their own personal legal and financial advice from a suitably qualified practitioner.

Aged Care Financial Advice Specialists Aged care choices are complex and the decisions to be made can seem overwhelming. Making the wrong decisions can come at a high price, both emotionally and financially. Our aged care advisors specialise in identifying your unique needs and the financial issues that you and your loved ones face in relation to entering an aged care facility. Working with you we will identify what your choices are and their financial impact. We can then assist you to structure your financial affairs so that you can enter aged care knowing how to manage or even reduce your costs, maximise your Centrelink benefits and ensure that you can afford the care that is right for you. We empower you to make the right decision for your aged care needs with peace of mind. Phone: 9340 9200 and 9381 6622

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Our aged care advisors are part of the Aged Care Gurus Adviser Network WPFP Pty Ltd t/as WP Financial Planners and Viaggi Pty Ltd t/as Destination Financial Planning are Authorised Representatives of Consultum Financial Advisers Pty Ltd | ABN 65 006 373 995 | AFSL 230323

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Financial advice

Aged care cost – What you ought to know Did you know? – Approximately one-quarter of your retirement is expected to be ‘care years’ where help may be needed with daily living activities, and nearly half of Australians take up an aged care bed within one month of being assessed as needing full time residential aged care. Most people want to remain independent throughout retirement and to stay in control of where and how they live. Your ability to do so may depend on your health and physical well-being. As we age, some things become harder to do on our own. If your ability to live independently starts to decline and you need help with daily living activities such as cooking, cleaning, and personal care, you may need to move into residential care. The costs for residential care are divided into three categories:

Cost of accommodation Daily care fees Extra services

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Financial advice

The daily care fees can be up to $111,000 per year, but a large portion is paid by the Government. The contribution you would pay is between $19,071 and $47,159 depending on your financial means (as assessed by Services Australia). For most people, the biggest concern is how to pay the large amounts quoted for a room. These range from around $100,000 to $2 million but will commonly be between $400,000 - $600,000. These lump sum payments are called Refundable Accommodation Deposits – RADs. Seeking financial advice on what options you have for payment and funding strategies may help to minimise your stress. Let’s examine some of the facts around accommodation payments.

Fact 1 – This is not lost money

The first thing to know about RADs (paid since 1 July 2014) is that they are fully refundable when you leave care, unless you allow the service provider to deduct other fees to help with your cashflow. Repayment is also guaranteed by the Federal Government if paid to an approved provider. This is an important thing to check when you are selecting a care provider.

Fact 2 – You don’t have to pay the lump sum

Accommodation payments are quoted as a lump sum but are also converted to an equivalent Daily Accommodation Payment (DAP).

Are you feeling overwhelmed by the complexities and financial costs of Aged Care? Perth Aged Care Financial Advisers are ready to help guide you through the Aged Care financial maze. Our accredited advisers can assist you with specialist advice on:

✓ Ways to cover your accommodation costs ✓ Your entitlements to government pensions and other related benefits ✓ How to minimise the costs and tax consequences of aged care

Partnering with you to make informed decisions Client Testimonial

‘Getting Perth Aged Care Financial Advisers involved was the first and best decision we made. At first we were overwhelmed with all the numbers and didn’t know where to start. They pointed us in the right direction, removed the financial stress and most importantly structured everything so fees were minimised and there was enough cash flow to pay for these fees.’ - A. Faliti -

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enquiries@pacfa.com.au

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ASPIRE2 WEALTH ADVISERS PTY LTD (ABN 42 125 897 903), trading as Perth Aged Care Financial Advisers is an authorized representative of Charter Financial Planning Limited, Australian Financial Services Licensee 234 665.

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If you accept a place in a residential service, you can choose whether to pay the full RAD, the full DAP, or any combination of the two. You don’t need to make this choice until 28 days after moving into care and the service is not able to pressure you to choose any particular option.

Fact 3 – Even with less assets, it may be affordable

If you don’t have enough assets to pay the RAD the first step may be to see if you qualify for Government concessions as a low-means resident. If you don’t have enough assets, paying a part RAD and part DAP may help, but only if you have surplus cashflow to pay the DAP. One further strategy option is to pay as much of the RAD as you can afford and then instruct the service provider to take the DAP (on the unpaid amount) out of the RAD you have paid. This option leaves your income to meet daily care fees and living expenses but reduces the RAD refunded when you leave.

Fact 4 – There is no pressure to act quickly

Understand that each group you may be dealing with, be it the hospital, social worker, aged care facility or Services Australia (Centrelink / My Aged Care), has a desire to assist you, but they do not put all the pieces of your puzzle together.

WA Aged Care Financial Solutions continues to deliver...  Support and

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Financial advice

The interest rate used for this conversion is 4.01% (for entry from 1 October 2021). For example, a RAD of $400,000 is converted to a DAP of $43.94 per day.

THE CHOSEN ONES YEAR AFTER YEAR Selected by Aged & Community Services Australia year after year as its financial planning partner for Aged Care residents and Home Care recipients.

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Do not feel pressured into signing documents, completing forms, or make decisions straight away. Seek advice first, as sometimes opportunities present themselves to improve your situation before you complete these forms.

Fact 5 – You should get advice – and not all advisors are ‘equal’

Identify an experienced and Accredited Aged Care Professional who can help you make the right decisions, outline the options available to you and the benefits and consequences of each decision you are considering. They can support you during stressful and tumultuous times, like mediating any family discussions, or help you create a clear aged care plan.

Estate planning

Additionally, a financial advisor can review your financial situation and find what you can afford, develop strategies to improve your financial position, explain any Centrelink payments and aged care fee impacts, and review your estate plan to avoid any future issues. Disclaimer: The examples provided are illustrative only and contain information that is general in nature. It does not take into account the objectives, financial situation or needs of any particular person. You need to consider your financial situation and needs before making any decisions based on this information. Rates are current as at 1 October 2021. The information for this article has been submitted by Dianne Chalk (CFP®), from Chalk Financial Planning, Accredited Aged Care Professionals (TM) Authorised Representative (No 247568) of 314 Financial Partnership Pty Ltd, AFS Licence No 501527.

Estate planning A well prepared and executed estate plan can not only save your estate unnecessary costs in the future but can also save your loved ones from unnecessary stress after your death. Estate planning is the process in which you decide what you want to happen with your estate, known as your assets, when you die. It is a plan which involves you considering who you want to be executor of your estate (the person in charge of your Will), who you want to benefit from your estate, your funeral wishes and who you want to look after your financial and personal/health matters if you were to lose capacity during your lifetime, for example by way of dementia or stroke. Effective estate planning ensures your assets are protected and distributed to the right people according to your wishes. Your Will is one of the most vital documents in this process. A properly drafted, up-to-date Will is the only way that you can be sure your assets will be dealt with as you wish when you die. If you die without a Will, or your Will is invalid, your estate will be treated as an ‘intestate’ and your assets will be distributed under the WA intestacy law to your surviving relatives after all your debts have been paid.

Enduring Power of Attorney and Guardianship

Most people know you should write a Will to make sure your assets are distributed according to your wishes when you die. But what happens if you are left unable to make decisions for yourself due to accident, illness or other circumstances?

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By making an Enduring Power of Attorney and an Enduring Power of Guardianship, you can nominate a trusted family member or friend, or an organisation in the case of an Enduring Power of Attorney, to step in and make decisions on your behalf when you are unable to make your own decisions. In WA, an Enduring Power of Attorney is limited to making decisions about your finances and property only. An Attorney in WA cannot make personal, lifestyle and treatment decisions. To appoint someone to make personal, lifestyle and treatment decisions in WA, you need to make an Enduring Power of Guardianship (EPG). An Enduring Guardian can make decisions around where you live, what services you engage, and provide consent for health care services and treatment. Similarly, an Enduring Guardian cannot make any financial or property decisions on your behalf. You must have full legal capacity to make an Enduring Power of Attorney, Enduring Power of Guardianship or Advance Health Directive document, which means you understand what the document is and what it does on your behalf once you lose capacity to make decisions for yourself.

Estate planning

While a family member can step in at this time and start assisting you with decision making, they may lack the legal authority to make some decisions or there may be disagreement between family members.

For more information, contact the Office of the Public Advocate on 1300 858 455 or visit publicadvocate.wa.gov.au, or contact the Public Trustee on 1300 746 116 or publictrustee.wa.gov.au .

Some things in life are worth protecting Getting your affairs in order is an important part of your life planning, yet over half of Western Australian adults haven’t planned for what might happen to them if they lose the mental capacity to make decisions, or what will happen to their assets after they’re gone.

The Public Trustee is an impartial statutory authority that has been helping Western Australians and their families look after what is important to them, for over 70 years. Give yourself peace of mind. Make or update your Will and Enduring Power of Attorney today, to ensure your loved ones are protected.

For more information visit www.publictrustee.wa.gov.au or phone 1300 746 116 n Wills n Trust

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Supporting the rights of older people Most of the time aged care services work well and the people who use them are happy with the service they receive. However, sometimes a problem may arise, and you may need help to speak up and have the problem resolved. Many people feel uncomfortable raising a complaint or concern, but it is important to address your concerns early and not leave it to escalate. This can be particularly difficult if your complaint is about the care or services that you are dependent upon for meeting your most basic needs. Nevertheless, we live in a society where each and every one of us, regardless of our age, has rights as citizens and individuals.

Advocacy

An aged care advocate can assist you to take choice and control over your care services and work with you and your family on the best way to address your concerns with a provider. Their services are usually free and they can give you information, advise, and support you to express your concerns or even speak on your behalf. They will aim to achieve the best possible outcome for you. An advocate can:

Help you understand your rights and responsibilities Listen to your concerns and discuss your options

Support you and give you confidence in addressing a concern

Raise a concern with the service provider or speak on your behalf

Advice is generally provided on consumer rights, human rights, aged care rights and responsibilities, financial exploitation, substitute decision-making, and elder abuse prevention and response Advocates can assist with negotiating changes to your care plan, ensuring the needs of people from culturally diverse backgrounds are met. They also deliver specialist community education, such as self-advocacy and how to meet the needs of people with dementia and special needs. There are free and independent advocacy services in every State and Territory that provide free telephone advice, community education and other assistance for older people. The Older Persons Advocacy Network (OPAN) is a national network of nine State and Territory organisations that have been successfully delivering advocacy, information and education services to older people in metropolitan, regional, rural and remote Australia for over 25 years. The Australian Government funds OPAN to deliver the National Aged Care Advocacy Program across the country. Call 1800 700 600 to speak with an aged care advocate in your State or Territory or visit online at opan.com.au .

Advocacy

If you feel unsure or unable to address your concerns with the service provider, you can ask an advocacy service to help you.

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Memory change – is it dementia? Are you concerned about lapses in memory or other changes in your thinking or behaviour, or in someone close to you?

Changes like these can have a number of possible causes, including stress, depression, pain, chronic illness, or medications. See your doctor if you, or someone close to you, are experiencing these kinds of difficulties. Receiving a diagnosis is important because the underlying cause may be treatable. However, major changes in memory are not normal at any age and should be taken seriously.

Dementia support

What is dementia?

Dementia is a general term to describe problems that involve progressive changes in memory, thinking, behaviour, and the ability to perform regular daily activities. There are more than 100 different types of dementia. The most common types are:

Alzheimer’s – which attacks the brain resulting in impaired memory, thinking and behaviour

Parkinson’s related dementia – a chronic, progressive neurological condition, which in later stages can affect cognitive functioning

Vascular dementia – caused by poor blood flow to the brain, depriving brain cells of nutrients and oxygen needed to function normally

Frontotemporal dementia – a disorder causing damage to brain cells in the frontal and temporal lobes, resulting in decline in social skills and emotional apathy. Behaviour and personality changes often occur before memory loss and speech problems

The early signs of dementia may include memory loss – particularly recent memories or experiences, confusion with time or place, changes in mood and personality, difficulty with planning or problem solving, and difficulty in completing familiar tasks. Dementia can happen to anybody but is much more common after the age of 65. Dementia is not a normal part of ageing.

Where can I get help?

Support is vital for the person with dementia, as well as family members. Although the effects of dementia cannot yet be stopped or reversed, an early diagnosis gives families a chance to access services and plan for the future. There are a number of organisations that offer support, information, education and counselling to people affected by dementia. The National Dementia Helpline offers advice and counselling on 1800 100 500 or dementia.org.au or read on for information about how the Dementia Behaviour Management Advisory Service (DBMAS) can help.

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Changed behaviours

Dementia support

Behavioural change can occur for people with dementia, with many people experiencing changes to mood, thought, language, daily function, or movement. The individual’s response to a particular circumstance or situation may alter or reduce as the dementia progresses. Changed behaviour as a response to a person’s dementia may reduce quality of life for the person living with dementia and can contribute to carer or care worker stress. It is important to take steps to support the person living with dementia and the people that provide care to them. The Dementia Behaviour Management Advisory Service (DBMAS) can help explain the causes for changed behaviours and identify strategies to assist the person living with dementia and their carers. Changed behaviours may include:

Anxiety Depressed mood Hallucinations Restlessness Aggression Sleep disturbance Inappropriate toileting

Eating difficulties Repeated calling out Repetitive questioning Wandering Hoarding

Resistive to care

Unwanted sexualised behaviour

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The Dementia Behaviour Management Advisory Service (DBMAS) is a free, nationwide service, funded by the Australian Government, supporting family and health and aged care professionals to better understand and respond to individual changes in behaviour and emotions. The service can help explain the causes for changed behaviours and identify strategies to assist the person living with dementia and their carers. DBMAS has a multi-disciplinary team of experienced health care professionals such as registered nurses, social workers, clinical psychologists, geriatricians, speech pathologists, dietitians, and nurse practitioners. The team offers specialised support, assessment, intervention, and advice to assist carers and care workers of people with dementia where behaviours may impact on their care. The Severe Behaviour Response Teams (SBRT) is a national mobile workforce of staff including nurse practitioners, nurses, allied health, and specialist staff. They can provide timely expertise and advice to Government funded approved residential aged care providers who need assistance with addressing the needs of people with severe and very severe behavioural and psychological symptoms of dementia. DBMAS has procedures in place to decide when the SBRT is the best service option or when DBMAS can provide the right support.

Dementia support

Specialised support

For more information, contact DBMAS on 1800 699 799 or visit dementia.com.au .

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Carer support There are over 2.5 million unpaid carers across Australia. The caring role is a valuable and rewarding job but also a tough one, often balancing work, family and friends while making sure your loved one is well looked after. With more older Australians looking to stay at home longer, more family and friends of older people are finding themselves in a carer role than ever before. Being a carer can have a huge impact on your life, and physical and mental wellbeing – as well as being isolating at times. There are some great support options available to assist you with practical and emotional support and you may be eligible for financial support from the Australian Government.

Carer support

Support groups and counselling services

Community run carer support groups can offer a safe and understanding environment to talk about your caring role. These groups may be organised around caring for someone with a particular need (such as Parkinson’s or dementia). Support groups are an opportunity for you to connect with other carers who are or have experienced situations similar to yours, and a place to share experiences and advice. Carer support groups are completely confidential and can also help you to:

Discover new information Get along to education or training workshops Participate and get involved in activities Head along to relaxing outings

Support lines

There are also a number of support lines and websites to assist carers just like you in looking after older people. Some helpful support services include:

Carer Gateway – 1800 422 737 – phone and online resource to help

you find local support services, gives advice on a range of topics such as health and wellbeing, financial and legal considerations, and can connect you with other carers

National Dementia Helpline – 1800 100 500 – provides information

and support about dementia, connect you to support services in your area as well as provide emotional support to help manage the impact of dementia

Carers Australia – 1800 242 636 – runs support programs including short term counselling for carers with qualified counsellors

Relationships Australia – 1300 364 277 – offers a range of services such as counselling and mediation, by phone, online and face-to-face

Lifeline – 13 11 14 – offers 24/7 crisis support and phone counselling

To find out more about financial support for carers, contact Services Australia online on servicesaustralia.gov.au or call 13 27 17.

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End of life care

Whether you live in your own home or in a residential aged care home, when the end of life approaches you may require additional support. The primary goal of palliative care is to provide supportive care and improve the patient’s quality of life by addressing any painful or distressing symptoms.

Services to help at home

Services that may help you to stay in the comfort of your own home can include:

a qualified nurse to dress a wound or provide continence advice; household jobs like cleaning, clothes washing and ironing; help with bathing or showering, dressing, hair care and toileting; meals and other food services – assistance with preparing and eating meals, or help for those with special diets; and

helping to travel to shopping centres or appointments.

Palliative care in a nursing home

The Guidelines for a Palliative Approach in Residential Aged Care, developed by the Government to provide support and guidance, outline three forms of palliative care in residential aged care:

A palliative approach – To improve the quality of life for residents with a life limiting illness.

Specialised palliative service provision – This form of palliative care involves referral to a specialised palliative team or health care practitioner.

End of life (terminal) care – This form of palliative care is

appropriate when the resident is in the final days or weeks of life and care decisions may need to be reviewed more frequently.

Residents with dementia

Palliative care for residents living with dementia often requires a different approach than palliative care for people with a terminal condition, as the process can take place over a longer period of time. Declining cognition can mean that a dying person with dementia is unlikely to have the capacity to make decisions and communicate their wishes regarding care. These decisions must be made much earlier in the course of dementia than for other illnesses, or alternatively, must be made by proxies on behalf of the dying person.

Family and friends

Providing end of life care can be particularly intense for family and carers, supporting a patient’s needs. Palliative care not only supports patients, but also their friends and families. For more information about palliative care services talk to your GP or contact your community health centre.

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Definition of terms

24 Hour On Site Supervision – A person(s) who is/are employed to live in or in close vicinity of a retirement village and will respond to requests for assistance when regular staff are off duty. Aged Care Assessment Team (ACAT) – Assess and approve older people for Australian Government subsidised aged care services. Aged Care On Site – The retirement village has an aged care facility at the same location. ATSI – Services offered to Aboriginal and Torres Strait Islander older aged people and their carers. Booked Respite Beds – Taking a break from your role as carer, it’s advisable to book a respite bed in advance. Prior assessment by an Aged Care Assessment Team required. CALD – Services offered to Culturally and Linguistically Diverse older aged people and their carers. Care Community (CC) – Private self-contained accommodation run by approved providers where you can access 24/7 care through Government funded Home Care Packages, as a genuine alternative to a nursing home. Care Plan – Developed by the service providing your care and outlines care needs and instructions on how these needs will be met. Carer Gateway – This online resource and helpline provides support by linking carers to information, counselling, respite and other services. Centre Based Care (CBC) – Services, respite and activities for social and recreational independence in a ‘centre setting’ for aged/frail clients and their carers. CHSP Funded – An in home or centre based care service funded by the Commonwealth Home Support Programme Government initiative. Communal facilities – Shared facilities for residents such as community hall, swimming pool or bowling green Consumer Directed Care (CDC) – Allows you to control the types of care you access, how it is delivered and who provides that care. All home care packages are delivered on a CDC basis. Daily Accommodation Payment (DAP) – This is a daily payment to a Government funded aged care facility, paid periodically for example monthly. This is not a refundable payment. Day Therapy Centre (DTC) – Allied health/therapy services to develop or maintain physical and psychological independence in a ‘centre setting’, provided to aged/frail clients and their carers. Includes clients with dementia and disabilities. Dementia Services – Services offered to clients with dementia and/or challenging behaviours, as well as their carers. Domestic Assistance – Help washing of clothes, dishes, floors, wet areas, ironing, minor meal preparation, vacuuming, changing bed linen, dusting, cleaning living areas. Donor Funded – The purchase price, or entry contribution, of a dwelling by a resident in a retirement village, may be subsidised by a not-for-profit organisation. Extra Services Beds/Places – Places at an aged care facility for which residents receive a higher standard of accommodation, food and services for an additional charge. Home Maintenance/Gardening – Assistance with replacement of tap washers, light globes, minor weeding/pruning, sweeping of outdoor areas, minor carpentry repairs and gutter cleaning. May include window cleaning. Independent Living Unit (ILU) – Sometimes referred to as a villa or apartment and located in a retirement village. LGBTIQ – Some aged care services offer specific care to Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning residents.

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Meals &/or Shopping – Delivery of daily cooked or frozen ready‑to-eat meals, or transport to the shops and assistance provided, or having someone to do the shopping. (CBC – meals or light refreshments provided at the centres). Medication Supervision – Service provider attends the client’s home daily to assist in dispensing medication. Multi Purpose Service (MPS) – Located in centre settings and some residential aged care facilities. They deliver a mix of aged care, health and community services. NESB – Services offered to Non English Speaking Background older aged people and their carers. Nursing &/or Palliative Care – Registered or Enrolled Nurses visiting the home to dispense medication, wound management, convalescent care, pain management and palliative care. Personal Care – Assistance with personal hygiene, washing, showering, bathing, dressing, feeding and toiletting. (CBC – personal care offered while client is at the centre.) Pharmaceutical Deliveries – The delivery of medications by a service provider directly to the client or older person's home. RAD/DAP Combination – This includes both partial lump sum and daily payments for aged care accommodation. Refundable Accommodation Deposit (RAD) – This is paid as a lump sum when entering a Government funded aged care facility and refunded, minus agreed deductions, when leaving the facility. Regional Assessment Service (RAS) – In home assessments of new and existing clients/carers for CHSP services. Rental Accommodation (RA) – Villas, units or ILUs available for rent in a retirement village. Resident Funded/Licence to Occupy/Purchase – Residents purchase a loan/licence agreement for a dwelling in a retirement village, or purchase on a freehold basis. Respite Care – Services provided so a client or their carer can take a break from their daily routine. Includes care in the client’s home, at a day centre or in an aged care facility. Retirement Living (RL) – The site has retirement living accommodation. Secure Dementia Unit – Secure specialised ward, wing or unit for people with dementia and/or challenging behaviours. Service Fee – A fee to cover the services offered by a retirement village, including maintenance, improvements, utilities and council rates etc. Serviced Apartment – Usually one or two bedrooms and provides residents with some domestic and ‘hotel-like’ services such as cleaning, laundry, and personal care. Services may be provided on a fee for service basis. Single Bedrooms with Ensuites – This facility offers (a number of) single bedrooms with attached bathroom. Might not be every room in the home. Small Pets Welcome – The site has a policy for residents enabling them to have small pets but it's dependent on the type, size and care needs. Social &/or Recreational Support – The client participates in social or recreational activities either in their home or at a community, day or recreational centre. Supported Residential Services (SRS) – Privately run aged care facility that provides similar accommodation and care to that of a Government funded facility but without the funding support. Supported & Assisted Living (SL) – Supported & assisted living communities offer accommodation and care to residents on a fee for service basis without Government funding. Transport – Organising or providing transport services such as bus, taxi, private car etc. (CBC – transport to and from the centre).

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

AgedCareGuide.com.au

DEFINITION OF OFTEN USED TERMS.............................................................................................................................................................................................. 112 List of definitions with an explanation of terms used in this Guide

COUNCIL [LOCAL GOVERNMENT AREA (LGA)] REFERENCE INDEX............................................................................................. 114 List of Council (LGAs). Find the Council (LGA) and then refer to the page as indicated

SUBURB & TOWN REFERENCE INDEX. ........................................................................................................................................................................................... 115 List of suburbs and towns which have residential or home care Find the suburb or town and then refer to the page as indicated

COUNCIL DISTRICT (LGA) MAPS............................................................................................................................................................................................................. 116 RESIDENTIAL HOW TO READ & ICON DEFINITIONS............................................................................................................................................... 117

Explanation of how to use Residential tables and Icons to depict services, pictures & definitions

AGED CARE HOMES (RESIDENTIAL CARE LISTINGS).......................................................................................................................... 118 –138 Residential aged care facilities listed by Councils (LGAs) and then Suburbs

EXTRA SERVICES AGED CARE HOMES (Advertisers only)......................................................................................................................................... 138

RETIREMENT ACCOMMODATION (Advertisers only). .................................................................................................................................... 139 –140

List of organisations and their retirement sites and services

HOME CARE PACKAGES...................................................................................................................................................................................................................... 141 –150 List of home care services in metropolitan and country areas

Map....................................................................................................................................................................................................................................................................................................... 116 Metro council regions....................................................................................................................................................................................................................................................... 141 How to read the HCP table.........................................................................................................................................................................................................................................

143

Greater Perth Metropolitan. .................................................................................................................................................................................................................... 143 –145 Regional council regions................................................................................................................................................................................................................................................ 146 How to read the HCP table.........................................................................................................................................................................................................................................

147

Regional Western Australia...................................................................................................................................................................................................................... 148 –150

CULTURALLY APPROPRIATE SERVICES. .................................................................................................................................................................... 150 –152

List of culturally appropriate services referenced by their cultural group

Aged Care Homes. ................................................................................................................................................................................................................................................................ 150 Home Care Packages. ...................................................................................................................................................................................................................................... 151 –152

IN HOME CARE SERVICES. ............................................................................................................................................................................................................... 153 –154

List of organisations that provide assistance with daily living activities for clients in their home

CENTRE BASED CARE............................................................................................................................................................................................................................... 154 –155 List of respite, services and activities for social/recreational support in a ‘centre setting’

DAY THERAPY CENTRES...................................................................................................................................................................................................................................... 155 List of allied health/therapy services for physical/psychological support in a ‘centre setting’

PRODUCTS & SERVICES (Advertisers only)...................................................................................................................................................................... 156 –157 List of organisations that provide aged care related services & products for consumers and industry users

ORGANISATION & BUSINESS INDEX (Advertisers only).............................................................................................................................. 157–158 List of advertising organisations’ contact details and the products/services they provide

AGED CARE ASSESSMENT TEAM REGIONS. ......................................................................................................................................................................... 159 Details of every Aged Care Assessment Team (ACAT) including Name and Local Government Areas they service

ABBREVIATIONS.................................................................................................................................................................................................................................................................. 159 A-Z INDEX..................................................................................................................................................................................................................................................................................... 160

DISCLAIMER: The information listed in the following pages were compiled by DPS Publishing using a range of sources including Government departments, Aged Care Assessment Team, Aged Care Providers, publicly available information, the DPS Publishing database and checked via telephone and online questionnaires. You can visit AgedCareGuide.com.au for the most up to date details. For further information contact the individual provider. The information contained in the Location and Information Guide should be used as a guide only. DPS Publishing takes no responsibility for the accuracy of the information contained within the Aged Care Guide.

113

Directories, Lists and Reference Indexes

114

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Council (LGA) Reference Index

The tables below provide you with an alphabetical list of LGAs and the page reference where you can find details about aged care homes and home care packages in that Local Government Area (commonly referred to as a Council District).

Council District Albany Armadale Ashburton Augusta-Margaret River Bassendean Bayswater Belmont Beverley Boddington Boyup Brook Bridgetown-Greenbushes Brookton Broome Broomehill-Tambellup Bruce Rock Bunbury Busselton Cambridge Canning Capel Carnamah Carnarvon Chapman Valley Chittering Claremont Cockburn Collie Coolgardie Coorow Corrigin Cottesloe Cranbrook Cuballing Cue Cunderdin Dalwallinu Dandaragan Dardanup Denmark Derby-West Kimberley Donnybrook-Balingup Dowerin Dumbleyung Dundas East Fremantle East Pilbara

Page Reference Residential Home Care

132 118

148-150 143-145 148-150 132 148-150 118 143-145 118 143-145 118 143-145 132 148-150 148-150 132 148-150 132 148-150 132 148-150 132 148-150 148-150 132 148-150 133 148-150 133 148-150 120 143-145 120-121 143-145 148-150 148-150 148-150 148-150 148-150 122 143-145 122 143-145 133 148-150 148-150 148-150 133 148-150 122-123 143-145 148-150 148-150 148-150 148-150 133 148-150 148-150 133 148-150 133 148-150 133-134 148-150 134 148-150 148-150 134 148-150 134 148-150 123 143-145 148-150

Council District Esperance Exmouth Fremantle Gingin Gnowangerup Goomalling Gosnells Greater Geraldton Halls Creek Harvey Irwin Jerramungup Joondalup Kalamunda Kalgoorlie-Boulder Karratha Katanning Kellerberrin Kent Kojonup Kondinin Koorda Kulin Kwinana Lake Grace Laverton Leonora Mandurah Manjimup Meekatharra Melville Menzies Merredin Mingenew Moora Morawa Mosman Park Mount Magnet Mount Marshall Mukinbudin Mundaring Murchison Murray Nannup Narembeen Narrogin

Page Reference Residential Home Care

134 134 123

148-150 148-150 143-145 148-150 134 148-150 134 148-150 124 143-145 134 148-150 135 148-150 135 148-150 135 148-150 148-150 125 143-145 125 143-145 135 148-150 135 148-150 135 148-150 135 148-150 148-150 135 148-150 135 148-150 148-150 148-150 125 143-145 135 148-150 135 148-150 148-150 135-136 148-150 136 148-150 136 148-150 126 143-145 148-150 136 148-150 148-150 136 148-150 136 148-150 126 143-145 148-150 148-150 148-150 127 143-145 148-150 136 148-150 136 148-150 136 148-150 137 148-150

Council District Nedlands Ngaanyatjarraku Northam Northampton Nungarin Peppermint Grove Perenjori Perth Pingelly Plantagenet Port Hedland Quairading Ravensthorpe Rockingham Sandstone Serpentine-Jarrahdale Shark Bay South Perth Stirling Subiaco Swan Tammin Three Springs Toodyay Trayning Upper Gascoyne Victoria Park Victoria Plains Vincent Wagin Wandering Wanneroo Waroona West Arthur Westonia Wickepin Williams Wiluna Wongan-Ballidu Woodanilling Wyalkatchem Wyndham-East Kimberley Yalgoo Yilgarn York

Page Reference Residential Home Care

127 137 137 137

143-145 148-150 148-150 148-150 148-150 143-145 148-150 127 143-145 148-150 137 148-150 137 148-150 137 148-150 137 148-150 127 143-145 148-150 128 143-145 148-150 128 143-145 128-129 143-145 129 143-145 130 143-145 148-150 137 148-150 148-150 137 148-150 148-150 130 143-145 148-150 130-131 143-145 137 148-150 148-150 131 143-145 137 148-150 148-150 148-150 148-150 148-150 148-150 138 148-150 148-150 138 148-150 138 148-150 148-150 138 148-150 138 148-150

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

115

Suburb & Town Reference Index

A list of suburbs and the page references where all the Aged Care Homes in that suburb are listed. If a Suburb/Town is not listed please refer to the next closest suburb.

Suburb / Town Albany Alfred Cove Alkimos Applecross Armadale Ascot Aubin Grove Augusta Balcatta Bassendean Bateman Bayswater Bentley Beverley Bicton Bluff Point Booragoon Boyup Brook Bridgetown Broadwater Brookton Broome Bruce Rock Bull Creek Bunbury Busselton Byford Calista Camillo Canning Vale Carine Carlisle Carmel Claremont Collie Como Coolbellup Cooloongup Corrigin Cottesloe Craigie Dalwallinu Denmark Derby Dianella Donnybrook Dudley Park

Page 132 126 131 126 118 118 122 132 128 118 126 118 120-121, 130 132 126 134 126 132 132 133 132 132 132 126 133 133 128 125 118 121, 124 128 130 125 122 133 128 122 127 133 123 125 133 133 133 128 134 135

Suburb / Town Dumbleyung Duncraig Dunsborough East Fremantle East Perth Eaton Edgewater Ellenbrook Embleton Emu Point Esperance Exmouth Ferndale Fitzroy Crossing Forrestfield Fremantle Geraldton Glendalough Gnowangerup Goomalling Gosnells Greenfields Greenmount Guildford Gwelup Halls Creek Halls Head Hamilton Hill Harvey High Wycombe Highgate Hilton Huntingdale Inglewood Innaloo Jolimont Joondalup Joondanna Kalgoorlie Karrinyup Katanning Kellerberrin Kelmscott Kensington Kingsley Kinross Kojonup

Page 134 125 133 123 127, 130 133 125 130 118 132 134 134 121 134 125 123 134 128 134 134 124 136 127 130 128 135 136 122 135 125 130 123 124 128 128 120, 129 125 128 135 129 135 135 118 128, 130 125 125 135

Suburb / Town Kondinin Kununoppin Kununurra Lake Grace Laverton Leederville Lesmurdie Lockyer Maddington Madeley Mandurah Manjimup Marangaroo Margaret River Martin Maylands Meadow Springs Meekatharra Melville Menora Merredin Merriwa Midland Mindarie Mirrabooka Moora Morawa Morley Mosman Park Mount Barker Mount Claremont Mount Lawley Mundaring Murdoch Myaree Nannup Narembeen Narrogin Nedlands Ngaanyatjarra-Giles Noranda Norseman North Coogee North Fremantle North Perth Northam Northampton

Page 135 137 138 135 135 130 125 132 124 131 136 136 131 132 124 118 136 136 126 129 136 131 130 131 129 136 136 118 126 137 120, 127 129, 131 127 126 126 136 136 137 127, 129 137 118, 130 134 122 123 131 137 137

Suburb / Town Osborne Park Pemberton Pinjarra Port Denison Port Kennedy Quairading Ravensthorpe Redcliffe Rivervale Rockingham Roebourne Rossmoyne Salter Point Scarborough Shelley Shoalwater South Bunbury South Hedland South Lake South Perth Southern Cross Spearwood Spencer Park Subiaco Success Three Springs Treeby Wagin Waikiki Wanneroo Waroona Wembley West Leederville West Perth White Gum Valley Willagee Willetton Wilson Wongan Hills Woodlands Wyalkatchem Yakamia Yanchep Yokine York

Page 129 136 136 135 127 137 137 118 118 127 135 121 128 129 121 127 133 137 122 128 138 122 132 129 122 137 122 137 127 131 137 120, 129 127, 131 127 123 126 121, 126 121 138 129 138 132 131 129 138

Aged Care Guide

116

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Council (LGA*) Maps

Perth North

These maps provide you with a geographical reference to the Council areas in Western Australia. Metro East Metro North Metro South Perth North Perth South

Metro

Metro North

Metro East Perth South

Metro South Mid West Far North Mid North Mid West South South East

Regional

Far North

South

Mid North

South East

*Local Government Area

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

How to read the residential tables

If you also use

www.AgedCareGuide.com.au

then this number is the unique identifier

s W C DT F b gH

Priv ate Size ly Fun of F ded Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial ist P Tran a sitio lliative n Care Ca Cult ura re Bed lly S s Ret irem pecific ent Livi ng O nsit e

Aged Care Homes/Facilities arranged by Councils (LGAs), Suburbs and then Home/Facility Name

Notes

PHONE (08)

ABC Council

DPS Advertisement Web Page Reference ID

If service providers have an advertisement the page number of the advert is listed here in red.

Suburb 1234 Facility name

117

123 Sample Rd

P 91 50

1234 5678

C D TF

61 10001

There are also special notes for some service providers in black.

Home/Facility details

Home/Facility contact information

Special notes

Residential icon definitions Icons in the residential listings represent various types of services available in aged care facilities.

s W C D T F b g H

Booked Respite Beds

Extra Services

Pets on Premises

Secure Dementia Unit

Secure Garden

Specialist Palliative Care

Transition Care Beds

Culturally Specific

Retirement Living Onsite

Booked Respite Beds — Dedicated respite beds that should be booked in advance. Prior assessment by an Aged Care Assessment Team (ACAT) is required.

Specialist Palliative Care — Specialised care services for those nearing the end of their life in an aged care facility. Staff are trained in pain management and other palliative care measures.

Extra Services — A service offering a ‘higher’ standard of accommodation, including increased entertainment and food choices at an additional cost to the resident.

Transition Care Beds — A bed-based service allowing older people more time and support post-hospitalisation in a ‘non‑hospital’ environment to optimise their functional capacity.

Pets on Premises — The facility owns dogs or cats that are able to interact freely with residents. Some facilities may consider you bringing your small pets.

Culturally Specific — Care services catering to the needs of those from non-English speaking or culturally and linguistically diverse backgrounds. Seldom exclusive, for example, all people are welcome. The home has special knowledge of the referenced culture or group.

Secure Dementia Unit — Safe and secure wing or unit of the aged care facility offering specialised care to those living with dementia. Secure Garden — An onsite secure gated garden for residents (especially those with dementia) to enjoy for recreation or therapy.

Retirement Living Onsite — Retirement living services/village co-located on the same geographic site as the aged care facility.

Residential aged care homes

Western Australian aged care homes

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs ARMADALE to BELMONT PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

118

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

ARMADALE Council Armadale 6112 Armadale Place Care Community

21 Angelo St

0438 793 042

Fair Haven Home

15 Pine Tree Cl

9399 7173

JE Murray Home

16 Deerness Way

9497 3200

73 7 26 26 78 78

63 Ypres Rd

1300 262 626

40 40

IFC, 119, 142 16872

Juniper Sarah Hardey

222 Cammillo Rd

1300 313 000

89 Clifton St

1800 637 299

CDT C TF

58, IBC 17076

MercyCare Residential AC Kelmscott

64 64 45 45

27 Hamilton St

9279 4258

80 52

D TF

10-11, 68 16709

Aegis Ascot

29 Neville St

6279 1500

2 Essex St

Hall & Prior Mertome AC and RV

30 Winifred Rd

6462 7200

Osboine Contemporary Aged Care

39 Newton St

9272 9227

Ritcher Lodge

480-482 Guildford Rd

9272 8733

T b D TF C TF C D TF

10-11, 68 16700

Amana Living St George's Care Centre

30 80 70 106 45

Camillo 6111 Amana Living Thomas Scott Hostel

s s s

C D TF TF D TF

Kelmscott 6111

BASSENDEAN Council

OBC 16701

g H Dutch

16990 16905

17065

Bassendean 6054 Aegis Bassendean

BAYSWATER Council Bayswater 6053 1300 262 626

70 38 s 106 45

Embleton 6062 City of Bayswater Hostel (Juniper)

21 Embleton Ave

1300 313 000

Regis Embleton

46 Broun Ave

1300 998 100

70 70 82 29

Third Ave East

0416 719 764

23A Redgum Way

1300 313 000

40 40

77 Camboon Rd

1300 313 000

66 66

2 Waterway Crescent

0416 719 764

164 164

CDT

Maylands 6051 CraigCare Maylands

BELMONT Council

18043 CALD

17058 58, IBC 18420 54 16810

F Note 1

16708 58, IBC 17019

Noranda 6062 Juniper Ella Williams

18, 33D, 53 38893

Morley 6062 Carramar (Juniper)

IFC, 119, 142 17053

58, IBC 16842

Ascot 6104 CraigCare Ascot Waters

Redcliffe 6104 Aegis Karalee

68 Lyall St

9277 1099

Aegis Lakeside

33 Stanton St

9277 1099

Aegis Parkview

6 Drummond St

9262 9100

Brightwater Redcliffe

23 Johnson Rd

1300 223 968

61 27 79 50

14 Cleaver Tce

9277 2735

Rivervale 6103 Hall & Prior Belmont Aged Care Home

Note: 1. Caters for challenging behaviours/mental health issues

2. Dementia support available

29 27 79 50

21101

D TF TF D TF TF

10-11, 68 16647

10-11, 68 16726 10-11, 68 18448 5, 28 17162 Note 2

18, 33D, 53 16695

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

AgedCareGuide.com.au

“ When Annie lost her hearing, she began to lose her connection with Jack, too. I just had to do something. Nezha Delorme, Amana Living Client Services Manager

“Annie had a stroke and lost her hearing. It became so hard for her to communicate with her friends and family, and it was especially hard on her husband, Jack, who loves her dearly and is her prime carer. During my training I’d learned how relationships can become strained as physical or communication difficulties arise. So, with the help of our IT team, we created a solution. We got an iPad for Annie and showed them how to use dictation software that converted Jack’s spoken words into text. It brought so much happiness back into their lives. And into mine.”

Professionally trained. Naturally kind.

1300 26 26 26 | amanaliving.com.au

“

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Aged Care Guide

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METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs CAMBRIDGE to CANNING PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

120

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

CAMBRIDGE Council Jolimont 6014 45 Bishop St

9285 7700

112 112 s

1 Heritage Lane

9314 0614

Koh-I-Noor Contemporary Care

32 Pangbourne St

9387 5854

MercyCare Residential AC Wembley

18 Barrett St

Bethanie Subiaco

Mount Claremont 6010 Aegis Montgomery House

D TF

27 19933

80 80

10-11, 68 20748

80 80 126 81

D TF C D TF

16650

Wembley 6014 1800 637 299

CANNING Council

H Note 1

17021

Bentley 6102 74 Juniper Charles Jenkins Transition Care 4-10 Hayman Rd 1300 313 000 P 60 Juniper Cygnet Juniper Rowethorpe, 4-10 Hayman Rd 1300 313 000 42 Juniper Hilltop Juniper Rowethorpe, 4-10 Hayman Rd 1300 313 000 59 Juniper Trinity Juniper Rowethorpe, 4-10 Hayman Rd 1300 313 000 52 SwanCare Kingia 5 Allen Ct 6250 0250 82 SwanCare Ningana 3 Allen Ct 6250 0250 124 SwanCare Tandara 73 Jarrah Rd 6250 0250 78 Juniper Annesley

Juniper Rowethorpe, 4-10 Hayman Rd 1300 313 000

Note: 1. Secure dementia beds for female residents only

70 60 42 59 52 82 124 13

DT DT

T D TF D TF TF

58, IBC 16641 Basic daily fee only

H H H

58, IBC 21887 58, IBC 17024 58, IBC 16994 58, IBC 17082 61, 120 19139 61, 120 38882

61, 120 16793

“ To me, SwanCare means care, safety, good friends, and above all, peace of mind, of which there is no end! ” – E. Harris

Aged Care. Reimagined. SwanCare, a leading provider of residential aged care services since 1961. Based just 15 minutes from the Perth CBD within Western Australia’s largest retirement and aged care site, where our residents are our first priority. SwanCare’s care centres provide:

KINGIA

NINGANA

TANDARA

WAMINDA

9 9 9 9

Secure dementia care Respite care On-site allied health services Palliative and pastoral care

9 Clinical care services including tracheotomy, PEG & NGT feeding 9 Community support programs

To discuss your individual needs or to book a tour, call Leanne on (08) 6250 0250 or email care@swancare.com.au

Retirement Living • Home Care • Residential Care ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs CANNING continued

Notes

PHONE (08)

121

1st time user? See page 117

DPS Advertisement Web Page Reference ID

CANNING Council continued Bentley 6102 continued 1 Adie Ct

6250 0250

120 120 s

Aegis Amherst

75 Amherst Rd

6154 8300

Joseph Banks Aged Care Facility

58 Canna Dr

9251 5400

133 131 81 81

91 Hybanthus Rd

6228 0400

126 126 s

31 Webb St

9354 4133 1300 000 161

60 58 65 55

1300 000 161

43 43

6 Caprice Pl

6350 7210

42 42

Catholic Homes Castledare Res Care

108 Fern Rd

9356 4100

Hall & Prior Agmaroy Aged Care Home

115 Leach Hwy

9458 1524

73 73 60 10

SwanCare Waminda

Canning Vale 6155

Rossmoyne 6148 Adventist Care

Margaret Hubery Hse Southern Cross Care 36 Fifth Ave

17068

WC D TF

16996

TF D TF

H H

16653 37, 71, 121, 123 16884

37, 71, 121, 123 17002

Shelley 6148 Joseph Cooke Hse Southern Cross Care

2 Houtmans St

Willetton 6155 Canning Lodge

Wilson 6107

61, 120 16665

D TF TF

Ferndale 6148 Howard Solomon Residential Estate

TF D TF

10-11, 68 20749

17100

19, 77 16894 18, 33D, 53 16847

Specialists in care since 1966 Moving into a residential care home doesn’t have to mean leaving the community you love. With modern facilities throughout Perth and regional WA, we’re here to make you feel at home. RESIDENTIAL CARE HOMES: Broome Germanus Kent House

Rossmoyne Margaret Hubery House

Forrestﬁeld Jeremiah Donovan House

Shelley Joseph Cooke House

Kalgoorlie Victoria Park Nursing Home & Hostel

Success Frank Prendergast House West Leederville Villa Pelletier

RESPITE CENTRES: Forrestﬁeld Donovan Respite Centre

Hilton Tony Quinlan Respite Centre

1300 669 189 scrosswa.org.au

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs CLAREMONT to COTTESLOE PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

122

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

CLAREMONT Council Claremont 6010 Aegis Alfred Carson

30 Bay Rd

9230 6500

Mercy Place Mont Clare

9 Dean St

1300 631 085

The Queenslea

1 Shenton Rd

6280 1900

90 90 73 73 120

TF WC TF D TF

10-11, 68 16704 57 19535 Note 1

65D-65, 88 38797

GETTING OLDER NEVER FELT THIS GOOD. 1 SHENTON ROAD CLAREMONT | 08 6280 1900 | THEQUEENSLEA.COM.AU RESIDENTIAL AGED CARE

SERVICED APARTMENTS

WELNESS CENTRE

CHILDCARE

COCKBURN Council Aubin Grove 6164 248 Lyon Rd

0406 564 446

102 102 s

31 Waverley Rd

1300 262 626

Aegis Carrington

27 Ivermey Rd

6310 3333

Bethanie Illawong

1 Rodd Pl

13 11 51

Aegis Shoreline

16 Bennett Ave

6268 1500

Regis Port Coogee

72 Pantheon Ave 62 Bloodwood Cir

Regents Garden Res Care Aubin Grove

D TF

87 20365

40 40

IFC, 119, 142 16814

117 74 39 39

1300 998 100

238 228 139 139

D TF D TF

1300 223 968

30 30

TF D TF D TF

Coolbellup 6163 Amana Living Coolbellup Hale Hostel

Hamilton Hill 6163

10-11, 68 16651

North Coogee 6163

South Lake 6164 Brightwater South Lake

Spearwood 6163

27 16997

H CALD, Italian

10-11, 68 22364 54 21945 5, 28 17066

Aegis Amberley

30 Mell Rd

9494 5900

Villa Dalmacia Aged Care Facility

27 Gorham Way

9418 5222

114 88 70 46

1300 669 189

73 73

C D TF

5 Abelia Rd

6172 2400

120 120

OBC 38881

Aegis Alfred Carson

30 Bay Rd

9230 6500

9 Dean St

1300 631 085

The Queenslea

1 Shenton Rd

TF C W TF D TF

10-11, 68 16704

Mercy Place Mont Clare

90 90 73 73 120

Success 6164 Frank Prendergast Hse Southern Cross Care 27 Pearson Dr

Treeby 6164 Treeby Parklands Care Community

10-11, 68 18740 Croatian, Italian, Portuguese

16763

37, 71, 121, 123 16762

COTTESLOE Council Claremont 6010

Note: 1. Supported living on site

6280 1900

57 19535 Note 1

65D-65, 88 38797

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

COTTESLOE continued to FREMANTLE PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

123

1st time user? See page 117

DPS Advertisement Web Page Reference ID

COTTESLOE Council continued Cottesloe 6011 40 Marine Pde

6458 7555

128 128

WC D TF

Braemar House

10 Windsor Rd

6279 3636

Juniper Pilgrim

32 Preston Point Rd

1300 313 000

Southern Plus East Fremantle

15 Wolsely Rd

1300 000 161

Southern Plus East Fremantle Resp Serv 15 Wolsely Rd

1300 000 161

58 39 83 83

D TF DT WC D TF WC D TF

162 Holland St

0417 691 854

19 Laidlaw St

9314 0500

136 116

23 Harvest Rd

1300 998 100

109 109

95 Samson St

9430 8111

Marine Views Cottesloe

EAST FREMANTLE Council

64D 16662

East Fremantle 6158 58 39 83 83

FREMANTLE Council

CALD

16694 58, IBC 17040 37, 71, 121, 123 21971 37, 71, 121, 123 38645

Fremantle 6160 Residency by Dillons Fremantle

Hilton 6163 Aegis Hilton Park

North Fremantle 6159 Regis North Fremantle

White Gum Valley 6162 Italian Village Fremantle

101 101 s

Premium next-generation residential aged care Southern Plus East Fremantle combines five-star luxury living, spacious bedrooms and ensuites, with exceptional 24/7 care and dementia support.

Women only

D TF CD

38995 10-11, 68 16638 54 16798

D TF

European, Italian

16998

1300 000 161 enquiries@southernplus.org.au

www.southernplus.org.au

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs GOSNELLS PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

124

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

GOSNELLS Council Canning Vale 6155 Aegis Amherst

75 Amherst Rd

6154 8300

Joseph Banks Aged Care Facility

58 Canna Dr

9251 5400

60 Stalker Rd

9490 2166

133 131 81 81

D TF TF

128 128 s 96 64 61 61 s

DT DT

Gosnells 6110 Amaroo Village Buckley Caring Centre

10-11, 68 20749

17068

52, 72 16696

Amaroo Village McMahon Caring Centre 74 Lissiman St

9398 7722

Seaforth Gardens Aged Care Centre

2542 Albany Hwy

9398 2116

31 Mildenhall St

1300 223 968

30 30

5, 28 17160

185 Maddington Rd

1800 637 299

50 50

D TF

16729

Juniper Hayloft

1 Lewis Rd

1300 313 000

Manoah House

86 Mills Rd West

100 100 33 33

Huntingdale 6110 Brightwater Huntingdale

Maddington 6109 MercyCare Residential AC Maddington

Martin 6110 9398 5031

52, 72 16703 CALD

67 17165

58, IBC 20754

CALD, Dutch

124 17009

Manoah Homes, Boutique Aged Care and Retirement Living. In a Christian environment with caring staff. Nestled in a semi‑rural setting, still close to the heart of Gosnells.

Call Manoah Homes on 08 9398 5031 Visit our website www.manoah.org.au Email admin@manoah.org.au ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background SL Supported Living ACS-2022-HP.indd 1 28/9/21 4:34 pm SRS Supported Residential Service Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

JOONDALUP to KWINANA PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

125

1st time user? See page 117

DPS Advertisement Web Page Reference ID

JOONDALUP Council Craigie 6025 1300 631 085

17 17

Amana Living Duncraig Lady McCusker 27 Beddi Rd

1300 262 626

Catholic Homes Trinity Residential Care 7 Beddi Road

9260 1100

60 52 39 39

19 Pioneer Dr

1300 631 085

33 33

Brightwater Joondalup

6 Jolstra Cr

1300 223 968

30 Regents Park Rd

1300 223 968

MercyCare Residential AC Joondalup

21 Aldwych Way

1800 637 299

TF D TF C TF

5, 28 17161

Brightwater Oxford Gardens

20 20 61 59 s 105 101

D TF

10-11, 68 18456

Mercyville Hostel

254 Camberwarra Dr

Duncraig 6023

Edgewater 6027 Edgewater Mercy Hostel

Joondalup 6027

Kingsley 6026 Aegis Woodlake

40 Woodlake Retreat

9408 2200

Barridale Lodge

89 Barridale Dr

9309 1145

Bethanie Kingsley

190 Twickenham Dr

13 11 51

Dr Mary Surveyor Centre Kingsley

18 Hocking Rd

9309 7000

71 Kinross Dr

1300 262 626

24 Valencia Rd

9293 5248

102 24 37 129

Women only

57 17013

D TF F

H H

IFC, 119, 142 16648

57 17039

19, 77 16684

5, 28 16849 17089

17151 27 17004

D TF

19118

D TF

IFC, 119, 142 16875

C D TF

78-79 16765

1300 000 161

65 65

C D TF

6372 0400

160 160

1300 262 626

40 40 36 36 36

Kinross 6028 Amana Living Kinross Care Centre

98 24 37 129 s

48 48

KALAMUNDA Council

Carmel 6076 Valencia Aged Care

Forrestfield 6058 Jeremiah Donovan Hse Southern Cross Care 138 Lewis Rd

High Wycombe 6057 Hall & Prior Karingal Green Aged Care

53 Hawkevale Rd

Lesmurdie 6076 Amana Living Lesmurdie Parry Care Ctr 74 Warlingham Dr Sunshine Park Aged Care

10 Brady Rd

Villa Maria Hostel

173 Lesmurdie Rd

9291 6100 1300 631 085

Note 1

TF D TF C TF C TF

37, 71, 121, 123 16851

H H H

18, 33D, 53 19932 IFC, 119, 142 16869 78-79 16675 57 16669

KWINANA Council Calista 6167 Aegis Banksia Park

20 Bright Rd

9419 1244

Aegis Banksia Park Transition Care Prog 20 Bright Rd

9419 1244

Note: 1. Day respite available

143 109 25 25

D TF DT b

10-11, 68 16649 10-11, 68 17073

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs MELVILLE to MOSMAN PARK PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

126

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

MELVILLE Council Alfred Cove 6154 Alfred Cove Care Community

94 Kitchener Rd

0438 793 042

120

C D TF

30 Carron Rd

0438 793 042

132

0406 564 446

84 42 58 57 40 20

Applecross 6153 Applecross Shore Care Community

Bateman 6150 Regents Garden Residential Care Bateman 2 Amur Pl 220 Preston Point Rd

9438 5500

Carinya on Bristol

41 Bristol Ave

9438 5333

Booragoon 6154 Regents Garden Four Seasons Booragoon 495 Marmion St

0406 564 446

100 100 s

Bull Creek 6149

RAAFA Alice Ross-King Care Centre

2 Bull Creek Dr

9324 0000

RAAFA Gordon Lodge

Bull Creek Dr

9311 4500

40 44 18 102 62

1 French Rd

9330 1911

80 32

Amana Living Bull Creek Frederick Guest 25 Gleddon Rd

1300 262 626

Amana Living Bull Creek Lefroy Care Ctr 22 Lefroy Rd

1300 262 626

Amana Living Bull Creek Transition Care 22 Lefroy Rd

1300 918 295

40 44 s 18 102 s 51

Myaree 6154 Melville Parkside Care Community

Discovery Way (access via Wagtail Cl)

0438 793 042

141 121 s

15 Cottrill St

0438 793 042

50 48

Willagee 6156 Braemar Cooinda

31 Moorhouse St

6279 3636

Braemar Village

24-32 Charsley St

6279 3636

108 108 52 52

87 16721

6 Caprice Pl

6350 7210

42 42

Canning Lodge

51 20747

16877

D TF

10-11, 68 16886

IFC, 119, 142 17007 IFC, 119, 142 18462 21508

D TF

OBC 16732 Note 1

TF D TF TF

IFC, 119, 142 16813

F C D TF b D C D TF D TF

sWC

Willetton 6155

87 16855 51 16689

Murdoch 6150 Murdoch Gardens Care Community

Chinese

OBC 16702

C D TF C TF

Melville 6156 Aegis Melville

Opening late 2021

D TF

Bicton 6157 Carinya of Bicton

OBC 22367

g g

OBC 17107

CALD

20751

CALD

17159

17100

MOSMAN PARK Council Mosman Park 6012 Amana Living Mosman Pk Transition Care 99 McCabe St

1300 496 481

Hall & Prior Freshwater Bay Aged Care

67 Palmerston St

9384 5280

Hall & Prior Mosman Park Aged Care

57 Palmerston St

9384 5280

RiverSea Mosman Park

1 Wallace Lane

9382 7500

Note: 1. Non secure dementia care available

2. Dementia support available

46 46 35 44

2 4 9 44

TF D TF D TF

IFC, 119, 142 21026 Note 2

18, 33D, 53 16659 18, 33D, 53 16644

64D 17059

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

MUNDARING to ROCKINGHAM PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

127

1st time user? See page 117

DPS Advertisement Web Page Reference ID

Notes

MUNDARING Council Greenmount 6056 22 Coongan Ave

1300 998 100

127 90

C D TF

2 Fenton St

1300 660 640

40 40

1 Heritage Lane

9314 0614

80 80

Regis Nedlands

116 Monash Ave

1300 998 100

Regis Weston

116 Monash Ave

1300 998 100

Regis Greenmount

Mundaring 6073 Baptistcare Yallambee

NEDLANDS Council

54 16853 13 16874

Mount Claremont 6010 Aegis Montgomery House

Nedlands 6009 141 141 s 134 134

10-11, 68 20748

D TF F

PERTH Council

54 16816 Dementia care available 54 16799

East Perth 6004 Catholic Homes Archbishop Goody RC

29 Goderich St

6208 6000

James Watson Centre - St Bart's

7 Lime St

9323 5100

Emerald Life

78 Kimberley St

9381 1428

Villa Pelletier Southern Cross Care

48 Ruislip St

40 40 40

West Leederville 6007 1300 000 161

91 6 40

D TF TF

72 151 92 92

West Perth 6005 Hall & Prior Leighton Aged Care Home

40 Florence St

9328 9355

Rosewood West Perth

67 Cleaver St

1300 971 771

The Richardson

32 Richardson St

9381 2800

TF TF

F TF

19, 77 17163 Note 1

127 17077 15 16660 37, 71, 121, 123 16668

Note 2

Opening 2021

18, 33D, 53 16631 9 17027 65D-65, 88 38483

P 08 9323 5100 E enquiries@stbarts.org.au W stbarts.org.au

We’re by your side ROCKINGHAM Council Cooloongup 6168 Bethanie Bert England Lodge

111 Woodbridge Dr

MercyCare Res Aged Care Rockingham

1 Tanby Pl

13 11 51 1800 637 299

44 44 54 54

D TF TF

Port Kennedy 6172 Bethanie Waters

18 Olivenza Cr

13 11 51

Rockingham 6168

C D TF

27 16720

D TF C TF

13 16806

D TF

10-11, 68 16773

D TF

5, 28 16744

2 Westralia Gdns

Hall & Prior Rockingham Aged Care

14 Langley St

9527 1757

98 98 40 6

72 Fourth Ave

9527 3016

169 131

1300 223 968

61 59

Shoalwater 6169 Aegis Shoalwater

Waikiki 6169 Brightwater The Oaks

2-10 Oakwood Cr

17087

160 132 s

Baptistcare Gracehaven

1300 660 640

27 17154

Note: 1. Men only; Specifically for those experiencing or at risk of homelessness, low income, or prematurely aged

2. Italian, Macedonian

Note 3

18, 33D, 53 16640

3. Dementia support available

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs SERPENTINE-JARRAHDALE to STIRLING PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

128

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

SERPENTINE-JARRAHDALE Council Byford 6122 Baptistcare Graceford

18 Turner Rd

1300 660 640

Aegis Balmoral

29 Gardner St

9367 7333

Bethanie Como

30 McNabb Loop

9285 7700

Hall & Prior McDougall Park Aged Care

18 Ley St

9313 1700

Michael Lee Centre Como

80-82 Henley St

9365 2900

Regis Como

36 Talbot Ave

68 68

SOUTH PERTH Council

C D TF

13 17033

D TF D TF TF TF F

10-11, 68 16888

Como 6152

1300 998 100

197 99 52 130 68

9367 4870

148 99 4 s 130 s 30

Kensington 6151 Hall & Prior Kensington Park Aged Care 62 Gwenyfred Rd Amana Living Peter Arney Home

1 Gentilli Way

1300 262 626

Baptistcare Gracewood

20 Roebuck Dr

1300 660 640

100 86 110 110

9367 7559

91 5

11 Nugent St

9207 4666

102 102

29 Silica Rd

0438 793 042

145 145

STIRLING Council

18, 33D, 53 16655 16672 54 16796

Note 1

D TF D TF

South Perth 6151 Hall & Prior Concorde Aged Care Home 25 Anstey St

Note 1

D TF

Salter Point 6152

27 20750

18, 33D, 53 16652 IFC, 119, 142 16811

H H

13 17079 Note 2

18, 33D, 53 16686

D TF

g H Note 3

16676

D TF

CALD

D TF D TF

g g

CALD, NESB

16774

Jewish

17018

Balcatta 6021 MYVISTA Balcatta

Carine 6020 Carine Parkside Care Community

Dianella 6059

OBC 21254

Hellenic Community Aged Care

2B Hellenic Dr

9303 3870

Maurice Zeffert

119 Cresswell Rd

9375 4600

96 92 86 70

2 Rawlins St

9443 3155

60 60

16867

D TF D TF

13 16749

Glendalough 6016 Glendalough Home for the Aged

Gwelup 6018 Baptistcare David Buttfield Centre

649 North Beach Rd

1300 660 640

Bethanie Gwelup

72-74 Huntriss Rd

13 11 51

100 95 112 112

1300 223 968

63 49

D TF

5, 28 16758

102 98 38 38 60 60

D TF

10-11, 68 16743

Inglewood 6052 Brightwater The Village

150 Dundas Rd

Innaloo 6018 Aegis Shawford

8 Twyford Pl

9244 8477

Bethanie Geneff

39 Hertha Rd

13 11 51

Brightwater Birralee

155 Odin Rd

1300 223 968

TF b

Joondanna 6060 Bethanie Joondanna (Edinboro House) 130 Edinboro St

13 11 51

Bethanie Joondanna (Osborne House)

13 11 51

5 Osborne St

Catholic Homes Servite Residential Care 184 Edinboro St Note: 1. Dementia support available

9202 7600

2. Chinese; Dementia support available

24 24 36 23 32

27 21867

27 17029 Note 1

5, 28 16692

27 16947

19, 77 16754

27 17044

3. Bosnian, CALD, Croatian, Former Yugoslavian, Italian, Macedonian, Serbian

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

STIRLING continued to SUBIACO PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

129

1st time user? See page 117

DPS Advertisement Web Page Reference ID

STIRLING Council continued Karrinyup 6018 Amana Living Karrinyup Moline House 7 Deanmore Rd Juniper Chrystal Halliday

27 Prisk St

Juniper Chrystal Halliday Serviced Units 27 Prisk St

60 60 120 120 1300 313 000 P 14 14 1300 262 626

1300 313 000

H H H Note 1

Menora 6050 45 Alexander Dr

1300 313 000

178 178 42 42

3 Doncaster Rd

9207 4666

112 112

Acacia Living Group, Menora Gardens AC 51 Alexander Dr Juniper Elimatta

9370 0200

D TF DT

Mirrabooka 6061 MYVISTA Mirrabooka

Mount Lawley 6050 Aegis Sandstrom

44 Whatley Cr

Juniper Riverslea

100 Guildford Rd

Juniper St David's

17-19 Lawley Cr

Juniper St David's Serviced Units

17-19 Lawley Cr

Residency by Dillons Mount Lawley

51-53 Second Ave

48 1300 313 000 43 1300 313 000 46 1300 313 000 P 18 9271 5674 44 9271 5232

43 46 18 15

Osborne Park 6017 Amana Living James Brown Care Centre 171 Albert St

1300 262 626

64 64

0406 564 446

105 105 s

Wembley 6014

38885 10-11, 68 16643 58, IBC 17060

H H Note 1 Note 2

58, IBC 17051 58, IBC 21875 16697

IFC, 119, 142 16843

D TF

87 20366

D TF C D TF

16650

Scarborough 6019 Regents Garden Scarborough Condocare 22 Wheatcroft St

58, IBC 21874

58, IBC 16804

H Respite available

TF T

58, IBC 16898

16850

H H

IFC, 119, 142 16880

Koh-I-Noor Contemporary Care

32 Pangbourne St

MercyCare Residential AC Wembley

18 Barrett St

1800 637 299

80 80 126 81

17 Angelico St

1300 998 100

120 120

D TF

54 21102

32 Spencer Ave

9375 0800

135 75

D TF

10-11, 68 16728

45 Bishop St

9285 7700

112 112 s

D TF

27 19933

141 141 s 134 134

9387 5854

Woodlands 6018 Regis Woodlands

Yokine 6060 Aegis Stirling

SUBIACO Council

H Note 3

17021

Jolimont 6014 Bethanie Subiaco

Nedlands 6009 Regis Nedlands

116 Monash Ave

1300 998 100

Regis Weston

116 Monash Ave

1300 998 100

39 Hamersley Rd

1300 223 968

D TF F

Subiaco 6008 Brightwater Onslow Gardens

Hall & Prior Hamersley Aged Care Home 441 Rokeby Rd

9381 6542

Hall & Prior St Lukes Aged Care Home

9381 8061

429 Rokeby Rd

62 58 79 8 32

s s s

Note: 1. Means tested for entry contribution or rental; 24 hour emergency call system; hotel services & meals available 2. Chinese, Italian, Polish, Vietnamese

TF TF

54 16816 Dementia care available 54 16799 Note 4

5, 28 16691

Note 4

18, 33D, 53 16657

Note 4

18, 33D, 53 16883

3. Secure dementia beds for female residents only 4. Dementia support available

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs SWAN to VINCENT PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

130

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

SWAN Council Ellenbrook 6069 Aegis Hermitage

5 Cottage Cl

9297 0222

Aegis The Pines

167 Ponte Vecchio Blvd

9297 9100

Catholic Homes St Vincent’s Res Care

224 Swan St West

9279 5055

Guildford Village

26-34 Swan St East

9279 7755

120 96 78 56

D TF D TF

10-11, 68 19138

86 86 30 30

C TF C D TF

19, 77 16767

s D TF g s C TF b g sWC D TF DT

Guildford 6055

Midland 6056 Baptistcare Morrison Gardens

1A North St

Hall & Prior Tuohy Aged Care Home

22 Morrison Rd

9274 1756

Midland Nursing Home

44 John St

9274 3157

73 73 48 110 25

1300 313 000

66 66

1300 660 640

Noranda 6062 Juniper Ella Williams

77 Camboon Rd

VICTORIA PARK Council

10-11, 68 16760

16678 ATSI Note 1

13 17038 18, 33D, 53 16766 59 16633 58, IBC 16842

Bentley 6102 74 Juniper Charles Jenkins Transition Care 4-10 Hayman Rd 6363 6710 P 60 Juniper Cygnet Juniper Rowethorpe, 4-10 Hayman Rd 1300 313 000 42 Juniper Hilltop Juniper Rowethorpe, 4-10 Hayman Rd 1300 313 000 59 Juniper Trinity Juniper Rowethorpe, 4-10 Hayman Rd 1300 313 000 52 SwanCare Kingia 5 Allen Ct 6250 0250 82 SwanCare Ningana 3 Allen Ct 6250 0250 124 SwanCare Tandara 73 Jarrah Rd 6250 0250 78 SwanCare Waminda 1 Adie Ct 6250 0250 120 Carlisle 6101 Hall & Prior Windsor Park Aged Care 110 Star St 9472 9488 114 Mercy Place Lathlain 63 Archer St 1300 631 085 64 Kensington 6151 Hall & Prior Kensington Park Aged Care 62 Gwenyfred Rd 9367 4870 53 Juniper Annesley

Juniper Rowethorpe, 4-10 Hayman Rd 1300 313 000

70 60 42 59 52 82 124 13 120 s 56

DT DT

TF TF

58, IBC 21887 58, IBC 17024 58, IBC 16994 58, IBC 17082 61, 120 19139 61, 120 38882 61, 120 16793

H H g

D TF

VINCENT Council

Basic daily fee only

H H H

T D TF D TF TF C TF C C

58, IBC 16641

61, 120 16665 Note 2

18, 33D, 53 16771 57 16646

Note 3

18, 33D, 53 16652

East Perth 6004 Catholic Homes Archbishop Goody RC

29 Goderich St

6208 6000

James Watson Centre - St Bart's

7 Lime St

9323 5100

40 40 40

21 Wright St

9328 4162

46 46

10-11, 68 17023

5 Britannia Rd

1300 971 771

120 120

C D TF

9 17005

Highgate 6003 Aegis Lincoln Park

Leederville 6007 Rosewood Care Group Leederville

Note: 1. LGBTIQ; Dementia support available 2. ATSI; Dementia support available

TF TF

19, 77 17163 Note 4

127 17077

3. Dementia support available 4. Men only; Specifically for those experiencing or at risk of homelessness, low income, or prematurely aged

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

VINCENT continued to WANNEROO PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

METROPOLITAN Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

131

1st time user? See page 117

DPS Advertisement Web Page Reference ID

VINCENT Council continued Mount Lawley 6050 Aegis Sandstrom

44 Whatley Cr

Juniper Riverslea

100 Guildford Rd

Juniper St David's

17-19 Lawley Cr

Juniper St David's Serviced Units

17-19 Lawley Cr

Residency by Dillons Mount Lawley

51-53 Second Ave

48 1300 313 000 43 1300 313 000 46 1300 313 000 P 18 9271 5674 44 9271 5232

43 46 18 15

North Perth 6006 102 66 70 1 47 23

TF T

10-11, 68 16643 58, IBC 17060

F F TF

H H Note 1 Note 2

58, IBC 17051 58, IBC 21875 16697

Aegis St Michael's

53 Wasley St

9227 2900

Casson House

2-10 Woodville St

9328 8422

St Rita's Aged Care Facility

25 View St

9328 8871

Hall & Prior Leighton Aged Care Home

40 Florence St

9328 9355

Rosewood West Perth

67 Cleaver St

1300 971 771

The Richardson

32 Richardson St

9381 2800

72 151 92 92

49 Scotthorn Dr

9544 3200

134 134

D TF

95 Imperial Cct

1300 223 968

110 110 s

D TF

Juniper John Bryant

95 Rawlinson Dr

1300 313 000

Villa Terenzio

33 Kent Rd

9247 0888

42 42 128 59

DT D TF

RAAFA Karri and Tuart Lodge

19 Hughie Edwards Dr

9400 3800

RAAFA Vivian Bullwinkel Lodge

85 Hester Ave

9206 6000

110 110 s 79 79 s

D TF TF

340 Anchorage Dr North

9400 1000

102 102

D TF

55 Belgrade Rd

9306 2311

D TF sW TF C D TF

H H

87 16750

C D TF

27 18720

West Perth 6005

F TF

Italian, Macedonian 10-11, 68 16770 17020 16769 Italian, Macedonian 18, 33D, 53 16631 Opening 2021

9 17027 65D-65, 88 38483

WANNEROO Council Alkimos 6038 Aegis Shorehaven

Madeley 6065 Brightwater Madeley

Marangaroo 6064

Merriwa 6030

Mindarie 6030 Aegis Anchorage

Wanneroo 6065 Jacaranda Lodge Wanneroo

9 Amos Rd

9306 2088

65 65 100 68 65 33

629 Two Rocks Rd

13 11 51

160 80

Regents Garden Res Resort Lake Joondalup 33 Drovers Pl Wanneroo Community Nursing Home

0406 564 446

Yanchep 6035 Bethanie Beachside

Note: 1. Means tested for entry contribution or rental; 24 hour emergency call system; hotel services & meals available

10-11, 68 22363 5, 28 16710

58, IBC 17014 Italian

g H H

16656 16736 18464 10-11, 68 18053 16797 16751

2. Chinese, Italian, Polish, Vietnamese

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs ALBANY to BRUCE ROCK PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

132

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

ALBANY Council Albany 6330 Baptistcare Bethel

2 Bethel Way

1300 660 640

85 85

D TF

78-79 17026

58, IBC 22176

F D TF

78-79 17149

Emu Point 6330 Gwen Hardie Aged Care

67 Mermaid Ave

9844 1105

11 Townsend St

1300 313 000

100 100

Lockyer 6330 Juniper Korumup

Spencer Park 6330 Annie Bryson McKeown Aged Care

2 Angove Rd

9844 1105

Hall & Prior Clarence Estate Aged Care

55 Hardie Rd

9841 5999

39 86 52

Beaufort Rd

0416 719 764

85 4

Yakamia 6330 CraigCare Albany

C D TF

AUGUSTA-MARGARET RIVER Council

13 17156

18, 33D, 53 16757 CALD

16885

Augusta 6290 Augusta Multi Purpose Service

Cnr Donovan St & Blackwood Ave 9758 3222

24 16

Margaret River 6285 Baptistcare Mirrambeena

38 30

21 Farrelly St

1300 660 640

1 Sewell St

9646 3200

Boyup Brook Multi Purpose Service

12 Hospital Rd

9765 0222

Boyup Brook Multi Purpose Service

58 Bridge St

9765 1327

12 P 17

16685

F D TF

BEVERLEY Council

13 17032

Beverley 6304 Beverley Multi Purpose Service

17080

BOYUP BROOK Council Boyup Brook 6244

BRIDGETOWN-GREENBUSHES Council

16857

SRS

16857

Bridgetown 6255 9761 1366

6 32 32

1300 660 640

43 5

D TF

1300 000 161

55 39

D TF

Bridgetown Hospital

Cnr Peninsula Rd & Pioneer St 9782 1222

Geegeelup Aged Care Facility

3 Scott St

BROOKTON Council

F F

19129

13 16730

17015

Brookton 6306 Baptistcare Kalkarni

27 Whittington St

BROOME Council Broome 6725 Germanus Kent Hse Southern Cross Care 20 Dickson Dr

BRUCE ROCK Council

ATSI

37, 71, 121, 123 17030

Bruce Rock 6418 Bruce Rock Multi Purpose Service

35 Dunstall St

9061 0222

16845

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

BUNBURY to DERBY-WEST KIMBERLEY PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

133

1st time user? See page 117

DPS Advertisement Web Page Reference ID

BUNBURY Council Bunbury 6230 Bunbury Gardens Care Community

39 Hayes St

Catholic Homes Ocean Star Res Care

207 Ocean Dr

Regis Bunbury

926 Woodrow St

Wattle Hill Care

2 Wattle St

9721 4100

68 42 95 62

37 Hastie St

13 11 51

81 35

D TF

140 140 118 106 s

D TF D TF

16742

C D TF

13 16698

22177

0438 793 042 9796 6600 1300 998 100

10 42 93 62

TF C T D TF DT

s s

South Bunbury 6230 Bethanie Elanora

OBC 16690 19, 77 16768

54 17085 16663 27 16939

BUSSELTON Council Broadwater 6280 Aegis Ellenvale

Cnr Broadwater Blvd & Bell Dr 9788 6400

Capecare Ray Village

20 Ray Ave

9750 2000

Busselton 6280 Baptistcare William Carey Court

1300 660 640

99 99

169 Naturaliste Tce

9750 2000

80 80

3-5 Vernon St

9734 0222

64 62

49 Kirkwood St

9063 0333 9063 2502

4 10 9

Cnr Myers St & Strickland Dr

9661 0200

111 Eaton Dr

13 11 51

160 100

50 Scotsdale Rd

9848 0600

18 4

450 Bussell Hwy

Dunsborough 6281 Capecare Dunsborough

10-11, 68 20368

COLLIE Council Collie 6225 ValleyView Residence

CORRIGIN Council

D TF

19141

16673

16705

D TF

27 16775

16844

Corrigin 6375 Corrigin Multi Purpose Service

Corrigin Multi Purpose Serv Wogerlin Hse 7 Lynch St

DALWALLINU Council

20755

Dalwallinu 6609 Dalwallinu Multi Purpose Service

DARDANUP Council Eaton 6232 Bethanie Fields

DENMARK Council Denmark 6333 Denmark Multi Purpose Service

DERBY-WEST KIMBERLEY Council

Derby 6728 Juniper Ngamang Bawoona

33 Sutherland St

1300 313 000 P 11 3

Juniper Numbala Nunga

37 Sutherland St

1300 313 000

26 10

g g

ATSI

58, IBC 17070

ATSI

58, IBC 16639

Aged Care Guide

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs DERBY-WEST KIMBERLEY cont'd to GREATER GERALDTON

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

134

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

DERBY-WEST KIMBERLEY Council continued Fitzroy Crossing 6765 Juniper Guwardi Ngadu

Forrest Rd

1300 313 000 P 24

DONNYBROOK-BALINGUP Council

ATSI

58, IBC 17028

Donnybrook 6239 30 Allnutt St

9732 3500

40 40

34 McIntyre St

9863 5222

1 Talbot St

9039 9200

P 4

17 Eyre St

9072 3222

90 90

C D TF

16636

Lyon St

9949 3666

16848

9827 2222

Forrest St

9629 0100

17 Crowtherton St

9923 5000

Geraldton Shore Care Community

159 Fitzgerald St

0438 793 042

Juniper Hillcrest

40 Onslow St

1300 313 000

Hall & Prior Tuia Lodge Donnybrook

DUMBLEYUNG Council

18, 33D, 53 62703

Dumbleyung 6350 Dumbleyung Multi Purpose Service

DUNDAS Council

16779

Norseman 6443 Norseman Multi Purpose Service

18738

ESPERANCE Council Esperance 6450 Esperance Aged Care Facility

EXMOUTH Council Exmouth 6707 Exmouth Multi Purpose Service

GNOWANGERUP Council Gnowangerup 6335 Gnowangerup Hospital Mallee Springs AC Broomhill-Gnowangerup Rd

19126

GOOMALLING Council Goomalling 6460 Goomalling Multi Purpose Service

17056

110 110 s

C D TF

32D 17069

90 50 80 80

TF CDT

OBC 16658

GREATER GERALDTON Council Bluff Point 6530 Nazareth House Geraldton

Geraldton 6530

Nazareth Care

Book your tour today!

Aged care from the heart

Call 08 9923 5000

– Geraldton –

58, IBC 16993

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

HALLS CREEK to MANDURAH PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

135

1st time user? See page 117

DPS Advertisement Web Page Reference ID

HALLS CREEK Council Halls Creek 6770 Halls Creek People's Church Aged Care

440 Neighbour St

9168 6524

3 Knowles St

9729 0499

70 70

48 Blenheim Rd

9927 0200

HARVEY Council

ATSI

16992

Harvey 6220 Hocart Lodge Aged Centre

C D TF

IRWIN Council

16995

Port Denison 6525 Dongara/Eneabba/Mingenew MPS

KALGOORLIE-BOULDER Council

17086

Kalgoorlie 6430 Amana Living Kalgoorlie Edward Collick 173 Wilson St Victoria Park Nursing Home & Hostel 1 Croesus St Southern Cross Care

1300 050 938

89 89

1300 000 161

51 51

9182 1365

20 20

1300 313 000

26 24 16 16

s s

D TF C TF

KARRATHA Council

g H ATSI

IFC, 119, 142 16787 37, 71, 121, 123 16764

Roebourne 6718 Yaandina Aged Care Centre

58 Hampton St

KATANNING Council

ATSI

16706

Katanning 6317 Juniper Bethshan

7 Piesse St

Katanning Hospital & Health Service

11-31 Kobeelya Ave

9821 6222

Dryandra Aged Care

45 Leake St

9045 4400

Kellerberrin Multi Purpose Service

51-63 Gregory St

9045 6222

Kojonup Hospital Lechenaultia House

Spring St

9831 2222

Springhaven Lodge

15 Barracks Pl

9831 2800

KELLERBERRIN Council

58, IBC 17157 18062

Kellerberrin 6410 47 4

C D TF b F

KOJONUP Council

78-79 61878 19132

Kojonup 6395 6 2 22

KONDININ Council

F F

19127

16777

16681

Kondinin 6367 5 0429 637 040 P 8

3 8

Cnr Stubbs St & Memorial Dr 9890 2222

2 Beria Rd

Kondinin Multi Purpose Service

130 Graham St

Yeerakine Lodge

Graham St

9894 1222

LAKE GRACE Council

16738

Lake Grace 6353 Lake Grace Multi Purpose Service

LAVERTON Council

16776

18737

D TF

5, 28 16723

Laverton 6440 Laverton Multi Purpose Service

9088 2600

MANDURAH Council Dudley Park 6210 Brightwater The Cove, Mandurah

35 Hudson Dr

1300 223 968

131 131 s

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs MANDURAH continued to NAREMBEEN PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

136

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

MANDURAH Council continued Greenfields 6210 Aegis Greenfields

95 Lakes Rd

9535 0700

106 64

D TF

10-11, 68 17036

1300 631 085

83 52

C D TF

57 16645

1300 262 626

47 50 136 52

F C D TF C D TF D TF

Halls Head 6210 Mercy Place Mandurah

1 Hungerford Ave

Mandurah 6210 Amana Living Mandurah Wearne House 7 Leslie St

41 50 134 s 3 s

Bethanie Peel

2 MacIaggan Turn

13 11 51

Coolibah Care Residential

30 Third Ave

9535 0300

Mandurah Coast Care Community

83 Boundary Rd

9550 2500

Acacia Living Group, Meadow Springs AC 82 Oakmont Ave

9535 0200

RAAFA McNamara Lodge

9582 5300

55 55 96 96

1300 660 640

65 35

Meadow Springs 6210 41 Portrush Pde

MANJIMUP Council

IFC, 119, 142 16873

7 17022

27 17052 OBC 16637 17063

F TF

16740

Manjimup 6258 Baptistcare Moonya

59 Ipsen St

Pemberton 6260 9776 4000

9981 0600

Merredin Multi Purp Serv Berringa Lodge 84 Haig Rd

9081 3222

Merredin Multi Purp Serv Moorditj Mia 46 Kitchener Rd

9081 3222

10 9 10 10

9651 0222

22 15

9971 0200

4 Bedingfeld Rd

Pemberton Northcliffe Multi Purp Serv Railway Cr

MEEKATHARRA Council

D TF

13 16864

18742

Meekatharra 6642 Meekatharra Hospital

Savage St

MERREDIN Council

ATSI

17067

Merredin 6415

17153

17000

16674

14 14

16865

9531 1622

45 45

D TF

17139

Carey St

9756 3800

18741

Ada St

9064 6222

13 6

16783

MOORA Council

Moora 6510 Moora Dandaragan Multi Purpose Serv Dandaragan St

MORAWA Council Morawa 6623 Morawa Perenjori Multi Purpose Service 1 Caulfield St

MURRAY Council Pinjarra 6208 Bedingfeld Lodge

NANNUP Council Nannup 6275 Nannup Multi Purpose Service

NAREMBEEN Council Narembeen 6369 Narembeen Multi Purpose Service

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

NARROGIN to WAROONA PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs

Notes

137

1st time user? See page 117

DPS Advertisement Web Page Reference ID

NARROGIN Council Narrogin 6312 Narrogin Cottage Homes

50 Felspar St

9881 1677

Residency by Dillons Narrogin

52 Williams Rd

9881 2244

50 50 50 7

NGAANYATJARRAKU Council

D TF C TF

g H European

16991 16630

Ngaanyatjarra-Giles 6431 Wanarn Community, Main Rd 8955 8068

Juniper Bethavon

107 Duke St

1300 313 000

Juniper The Residency

47-57 Burgoyne St

1300 313 000

33 33 45 33

C T CDT

Kungkarrangkalpa Aged Care Facility

NORTHAM Council

ATSI

17224

Northam 6401

NORTHAMPTON Council

58, IBC 17155 58, IBC 16671

Northampton 6535 Northampton Health Service

103 Stephen St

9934 0200

Langton Rd

9892 1222

39 25

D TF

17074

200 Forrest Cir

9174 1522

56 40

16759

19 Harris St

9645 2222

6 6

TF b

PLANTAGENET Council

17001

Mount Barker 6324 Plantagenet Cranbrook Health Service

PORT HEDLAND Council South Hedland 6722 Karlarra Residential Aged Care Facility

QUAIRADING Council Quairading 6383 Quairading Multi Purpose Service Quairading MPS Parker House

Cnr Jennaberring Rd & Loudon St 9645 1455

3 6

RAVENSTHORPE Council

F F

16752

18739

17064

Ravensthorpe 6346 Ravensthorpe Health Service

9838 2211

Cnr Thomas & Mayrhofer Sts 9954 3200

17081

Leake St

9683 0222

16882

6 Arnott St

9861 1755

18 18

15 Eastcott St

9733 1355

45 43

74 Martin St

THREE SPRINGS Council Three Springs 6519 North Midlands Multi Purpose Service

TRAYNING Council Kununoppin 6489 Kununoppin Multi Purpose Service

WAGIN Council Wagin 6315 Waratah Lodge

16664

WAROONA Council Waroona 6215 Pam Corker House

C D TF

17049

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

REGIONAL Aged Care Homes listed by Councils (LGAs) and then Suburbs WONGAN-BALLIDU to YORK PHONE (08)

s W C DT F b gH

Priv ate Size ly Fun o f F de d Sing acility (Be le B d Boo edroom s/Place ked s) sw Extr Respit ith Ens a Se e Be uite s Pet rvices ds s on P Sec remis ure es D Sec ement ure ia U G n Spe arden it cial i Tran st Palli sitio ative Cult n Care Care ura B ed l Ret ly Spec s irem ifi ent c Livi ng O nsit e

138

Notes

1st time user? See page 117

DPS Advertisement Web Page Reference ID

WONGAN-BALLIDU Council Wongan Hills 6603 Wongan Hills MPS & Lovegrove Lodge

Cnr Ackland & Mitchell Sts

9691 1222

16707

9 Honour Ave

9692 1222

16667

WYALKATCHEM Council Wyalkatchem 6485 Wyalkatchem Multi Purpose Service

WYNDHAM-EAST KIMBERLEY Council Kununurra 6743 Juniper Gerdewoonem

50 Ivanhoe Rd

1300 313 000

25 25

YILGARN Council

ATSI

58, IBC 20367

Southern Cross 6426 Southern Multi Purpose Serivce

Algenib St

9081 2222

17017

YORK Council York 6302 Baptistcare Balladong Gardens

20 Redmile Rd

York MPS & Pioneer Memorial Lodge

Trew Rd

1300 660 640 9641 0200

26 26 21

Aged Care Guide

17055 W E S T E R N A U S T R A L I A 2 0 21 / 2 2

All extra service providers are also listed in the directory on pages 118-138

PHONE (08)

Duncraig 6023 1300 262 626 60 52

Amana Living Duncraig Lady McCusker Hm

27 Beddi Rd

Amana Living Salter Pt Peter Arney Home

1 Gentilli Way

Bethanie Fields

111 Eaton Dr

Bethanie Subiaco

45 Bishop St

Jolimont 6014 9285 7700

Hall & Prior Clarence Estate Aged Care

55 Hardie Rd

Spencer Park 6330 9841 5999

Hall & Prior Karingal Green Aged Care

53 Hawkevale Rd

Melville Parkside Care Community

15 Cottrill St

Mercy Place Mont Clare

9 Dean St

Claremont 6010 1300 631 085

Midland Nursing Home

44 John St

Midland 6056 9274 3157

Salter Point 6152 1300 262 626 Eaton 6232

13 11 51

High Wycombe 6057 6372 0400 Myaree 6154 0438 793 042

Discovery Way (access via Wagtail Cl) Murdoch 6150 0438 793 042

Regents Garden Four Seasons Booragoon

495 Marmion St

Booragoon 6154 0406 564 446

Regents Garden Res Care Aubin Grove

248 Lyon Rd

Aubin Grove 6164 0406 564 446

Regents Garden Res Resort Lake Joondalup 33 Drovers Pl

Wanneroo 6065 0406 564 446

Regents Garden Scarborough Condocare

22 Wheatcroft St

Scarborough 6019 0406 564 446

Southern Plus East Fremantle

15 Wolsely Rd

East Fremantle 6158 1300 000 161

Southern Plus East Fremantle Respite Serv

15 Wolsely Rd

East Fremantle 6158 1300 000 161

Wearne Cottesloe

1 Gibney St

Cottesloe 6011 6458 7500

s W C DT F b H

Size of Sin Facilit gle y (B B e Boo edroom ds/Pla ked ces s w Extr Respit ith En ) suit a Se e Be es Pet rvices ds s on Sec Premis ure es D Sec emen ure tia U G Spe arden nit cial is Tran t Palli sitio ative Ret n Care Care irem B ent eds Livi ng O nsit e

See page 117 a for definitions

Aged Care Homes with Extra Services

Murdoch Gardens Care Community

13 20699

W DTF 100 86 W DTF 160 100 W DTF 112 112 s W DTF 86 52 s W DTF 160 160 W TF 50 48 s W C TF 73 73 W C TF 110 25 s W C DTF 141 121 s W DTF 100 100 sW TF 102 102 s W DTF 100 68 sW TF 105 105 s W DTF 83 83 W C DTF 83 83 W C DTF 80 80 W C TF

H H

DPS

Advert Web Page ID

IFC, 119, 142 16648 IFC, 119, 142 16811 27 16775 27 19933 18, 33D, 53 16757 18, 33D, 53 19932 OBC 17107 57 19535 59 16633 OBC 16732 87 16721

H H

87 20365 87 16750 87 20366 37, 71, 121, 123 21971 37, 71, 121, 123 38645

64D 16662

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Type

Alinea Amana Living

Amaroo Villages

Baptistcare WA

Bethanie

VILLAGE

Balmoral Retirement Village Kitchener Gardens Retirement Village Camelia Court Retirement Village Albany Wollaston Court Australind Treendale Village Bull Creek Frederick Guest Village Coolbellup Hale House Duncraig Lady McCusker Village Inglewood St Francis Court Kalgoorlie Muschamp Village Karrinyup Moline Village Lesmurdie Parry Village Meadow Springs Village Mosman Park Dorothy Genders Village Roleystone Hillandale Village Salter Point Peter Arney Village Shenton Park Riley House South Perth Le Fanu Court South Perth St Mary's Close Albany Denmark Gosnells Balladong Country Estate Bethel Village Graceford Village Gracehaven Village Mirrambeena Village Riverside Village Silver Vines Village Struckman Mews Village William Carey Court Village Yallambee Village Beachside Retirement Village Dalyellup Housing Elanora Retirement Village Esprit Retirement Village Fields Retirement Village Geneff Retirement Village Gwelup Gwelup Retirement Village Illawong Retirement Village Joondanna Retirement Village

Fees/Costs

DPS Web Notes Advert Page ID

AEGIS AGED CARE to BETHANIE ORGANISATION Aegis Aged Care

Features

ILUs or Ren Villas tal A Serv ccomm ice od 24 h d Apart ation r O n m en Age Site S ts d Ca upe Com re On S rvision i t mu e Sma nal Fac ilitie ll Pe Don ts We s lcom or F Lice unded e nce Resi to Occ upy den Serv t Funde d/Pu ice F rcha ee sed

Retirement Accommodation listed alphabetically by their Organisation*

139

AREA

Como Melville Bayswater Spencer Park Australind Bull Creek Coolbellup Duncraig Inglewood Kalgoorlie Karrinyup Lesmurdie Mandurah Mosman Park Roleystone Salter Point Shenton Park South Perth South Perth Albany Denmark Gosnells York Albany Byford Rockingham Margaret River Salter Point Margaret River Midland Busselton Mundaring Yanchep Dalyellup South Bunbury Eaton Eaton Innaloo Gwelup Gwelup Hamilton Hill Joondanna

PHONE (08)

9367 7333 9 9330 1911 9 6166 6362 9 1300 262 626 99 1300 262 626 9 1300 262 626 9 1300 262 626 99 1300 262 626 9 1300 262 626 99 1300 050 938 99 1300 262 626 9 1300 262 626 99 1300 262 626 9 1300 262 626 9 1300 262 626 99 1300 262 626 9 1300 262 626 9 1300 262 626 9 1300 262 626 9 0408 793 173 9 0427 851 562 99 9490 3899 99 1300 660 640 9 1300 660 640 9 1300 660 640 99 1300 660 640 9 1300 660 640 99 1300 660 640 9 1300 660 640 99 1300 660 640 9 1300 660 640 9 1300 660 640 99 13 11 51 9 13 11 51 9 13 11 51 99 13 11 51 9 13 11 51 9 13 11 51 9 13 11 51 9 13 11 51 9 13 11 51 99 13 11 51 99

999 99 99 99 999 999 999 99 999 999 999 999 999 9 9 9 99 99 9 99 99 999 99 999 999 9 9 999 999 99 999 999 999 99 9 99 9999 999 9 9999 99 99

99 Note 1 10-11, 68 19484 10-11, 68 16903 99 61718 9 9 9 IFC, 119, 142 17075 99 IFC, 119, 142 20080 99 IFC, 119, 142 16975 16815 9 9 Note 2 IFC, 119, 142 18074 99 9 9 IFC, 119, 142 17106 9 9 IFC, 119, 142 16805 99 IFC, 119, 142 16840 20393 9 9 Note 2 99 IFC, 119, 142 17048 99 IFC, 119, 142 16911 16952 999 Note 3 99 IFC, 119, 142 16861 99 IFC, 119, 142 17134 99 IFC, 119, 142 16962 99 IFC, 119, 142 17112 52, 72 20385 99 52, 72 20116 99 52, 72 20115 99 13 61734 99 13 19598 99 13 17088 9 9 13 17034 99 Note 4 13 21204 9 9 13 17045 99 13 18444 99 Note 4 13 61733 99 13 19597 99 13 19596 999 Note 4 27 19476 99 Note 5

99 99 99 99 9 9 99 Note 6 9 9 9

27 27 27 27 27 27 27 27 27

20744 19475 19478 19471 19472 21867 21868 19473 17016

Note: 1. Allied health services available to residents 4. Rental units available through joint venture with Department of Housing 2. Units available through National Rental Affordability Scheme; Pages IFC, 119, 142 5. Units available for low income residents in partnership with the Department of Communities 3. Some units available through Housing Authority as a joint venture; Pages IFC, 119, 142 6. Units available for low income residents with approval from HomesWest * This section only includes organisations who have chosen to advertise Definitions see page 112 D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

140

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Type

VILLAGE

AREA

on the Park Retirement Village Peel Housing Warwick Retirement Village Waters Retirement Village Brightwater Kingsway Court Catholic Homes Castledare Independent Living Independent Living Ocean Star Independent Living Servite Independent Living Trinity Independent Living Coolibah Care Coolibah Grove Independent Living Curtin Heritage Living Riversea Village Mosman Park Waterfront Cottesloe Hall & Prior Aged Care Mertome Village Harold Hawthorne Community Centre Over 55s Village Juniper Carramar Village in Morley

MYVISTA Manoah Homes Mercy Community Services Mercy Health Oryx Regents Garden Group Regis Aged Care Roshana Care Group Southern Cross Care (WA)

SwanCare

Menora Coodanup Warwick Port Kennedy Madeley Wilson Burswood South Bunbury Joondanna Duncraig Mandurah Mosman Park Cottesloe Bayswater Carlisle Morley Chrystal Halliday Village Karrinyup Elimatta Retirement Living Menora RoseMount Dianella Rowethorpe Bentley St David's Village Mount Lawley Noranda Village Noranda Salisbury Retreat Bedford Balcatta Retirement Village Balcatta Mirrabooka Retirement Living Apartments Mirrabooka Manoah Village Martin Mercy Village Wembley Wembley Edgewater Mercy Villas Retirement Living Edgewater Villa Maria Retirement Living Lesmurdie The Queenslea Claremont Bungalows Aubin Grove Aubin Grove Bungalows Lake Joondalup Wanneroo Hollywood Village Nedlands Sunshine Park Lifestyle Village Lesmurdie BF Prindiville Village Southern Cross Care North Perth Donovan Village Southern Cross Care Forrestfield Faulkner Park Retirement Estate Southern Cross Care Cloverdale Foley Village Southern Cross Care Hilton Margaret Hubery Village Southern Cross Care Rossmoyne Success Village Southern Cross Care Success Thomas Perrott Village Southern Cross Care Shelley Australind Rise Australind Bentley Park Bentley

Note: 1. Units available for low income residents in partnership with the Department of Communities 2. Under construction and due for completion in late 2021 * This section only includes organisations who have chosen to advertise

Fees/Costs

DPS Web Notes Advert Page ID

BETHANIE continued to SWANCARE ORGANISATION Bethanie continued

Features

ILUs or Ren Villas tal A Serv ccomm ice od 24 h d Apart ation r O n m en Age Site S ts d Ca upe Com re On S rvision i te mu Sma nal Fac ilit ll Pe Don ts We ies lcom or F Lice unded e nce Resi to Occ upy den Serv t Funde d/Pu ice F rcha ee sed

Retirement Accommodation listed alphabetically by their Organisation*

PHONE (08)

13 11 51 9 99 99 13 11 51 9 99 13 11 51 99 99 13 11 51 9 9999 9302 3655 9 999 1300 244 333 9 999 1300 244 111 9 99 1300 244 333 9 999 1300 244 333 9 999 1300 244 333 9 999 9535 0300 9999999 6458 7555 99 999 9382 7555 9 999 6462 7200 99 99 9470 1155 99 99 1300 313 000 9 99 1300 313 000 99 99 1300 313 000 9 999 1300 313 000 9 99 1300 313 000 99 99 1300 313 000 999 99 1300 313 000 9 1300 313 000 9 9207 4666 9 9999 9207 4666 9 999 0417 918 413 99 999 9340 7220 9 999 9291 6314 99 9 9 9291 6314 99 999 6280 1900 999 0415 512 459 9 999 0415 512 459 9 999 9380 5211 99 99 9291 6100 9 999 0407 149 329 99 9 0407 149 329 9 99 0407 149 329 9 99 0407 149 329 9 999 0407 149 329 9 99 0407 149 329 9 99 0407 149 329 9 99 9762 4101 9 99 6250 0016 99 9999

27 27 27 99 27 9 5, 28 99 19, 77 99 19, 77 9 19, 77 99 19, 77 99 19, 77 99 7 99 64D 999 Note 2 64D 99 99 Note 3 18, 33D, 53 17 99 58, IBC 99 58, IBC 9 9 58, IBC 99 58, IBC 99 58, IBC 999 58, IBC 99 58, IBC 9 9 58, IBC 9 9

999 99 99 99 9 9 99

Note 1

124

57 57 Note 4 65D-65, 88 87 99 87 99 54 99 78-79 99 999 37, 71, 121, 123 99 37, 71, 121, 123 99 37, 71, 121, 123 99 37, 71, 121, 123 99 37, 71, 121, 123 99 37, 71, 121, 123 99 37, 71, 121, 123 61, 120 99 61, 120 999

19477 20745 19479 18052 16719 16755 61820 16788 16712 17043 16822 17136 38464 38893 21210 17019 21554 21179 17127 16745 17051 18047 18046 19518 38886 17009 16687 21229 21228 38797 21007 19464 20714 19594 16940 16910 16973 16852 17046 16699 17178 19283 16807

3. Includes 42 units through HomesWest 4. Supported Living on site

Definitions see page 112

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

AgedCareGuide.com.au

Home Care Packages directory – Approved Providers Approved Home Care Package (HCP) providers deliver home care and support services to members of the community who live at home. If you’ve been approved for a Government funded HCP of any type you may approach any approved HCP provider to provide the services you need. Some providers may only service one region while others can service multiple areas. To help you know which approved providers offer services in a certain region, we’ve included coloured bars down the left hand side of the directory pages. The reference tables are organised in five regions: Metro East, Metro North, Metro South, Perth North, and Perth South.

Metro East Metro North Metro South Perth North Perth South

On the following pages you’ll find alphabetical lists of approved providers in Western Australia.

The list below is a quick reference guide to help you find in which group council districts are listed. For example Claremont LGA is grouped under Perth North.

Council District

Metro Region

Council District

Armadale

Metro South

Melville

Perth South

Bassendean

Perth North

Mosman Park

Perth North

Bayswater

Perth North

Mundaring

Metro East

Belmont

Perth South

Nedlands

Perth North

Cambridge

Perth North

Peppermint Grove

Perth North

Canning

Perth South

Perth

Perth North

Claremont

Perth North

Rockingham

Metro South

Cockburn

Metro South

Serpentine-Jarrahdale

Metro South

Cottesloe

Perth North

South Perth

Perth South

East Fremantle

Perth South

Stirling

Perth North

Fremantle

Perth South

Subiaco

Perth North

Gosnells

Metro East

Swan

Metro North

Victoria Park

Perth South

Vincent

Perth North

Wanneroo

Metro North

Joondalup

Metro North

Kalamunda

Metro East

Kwinana

Metro South

Metro Region

141

H O M E

HCPs Western Australia Metropolitan

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

C A R E

P A C K A G E S

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

“ Like most people, Joan found getting care for her husband at home really complicated. Until she called me.

“

142

Leonie Demunk, Amana Living Customer Care

“Joan was finding it harder to care for her husband Arthur, as his needs increased. She was also finding it overwhelmingly complicated to get the added support he needed to continue living at home. My professional training and hands-on experience at Amana Living meant I was able to explain things in plain language and help her through each of the steps, just like we’ve done for thousands of other people. If you’re also finding all this a bit complicated, just call me, and we’ll sort it out together.”

Professionally trained. Naturally kind.

1300 26 26 26 | amanaliving.com.au

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

143

How to read the HCP table

The table on the next few pages lists approved HCP providers in alphabetical order, detailing the HCP levels they offer and if they offer any package supplements. Ethnicity, country or cultural groups listed under ‘Notes’ applies to all package levels in that row. If service providers have an advertisement in this Guide, then the page number of the advert is listed in red under ‘Advert Page’. The ‘DPS Web ID’ number can be used as a unique identifier to find out more information on AgedCareGuide.com.au . The same type of care and services are provided under each HCP level of care, and these may include transport, domestic assistance, social support, personal care, home maintenance, home modification, nursing care, food services and medication assistance. The hours of care are increased at each level of care, i.e. more hours of care and services are provided under HCP Level 4 and the least under HCP Level 1. Package supplements, like the Dementia Supplement Zand the Veterans’ Supplement R, are offered to eligible persons only. Some packages are specifically for people who are financially or socially disadvantaged e, people with housing needs or at risk of homelessness Y, or for people who live in rural or remote areas t. The Cultural Environment g indicates providers offerings services for people from culturally diverse backgrounds. Based on your care needs, an ACAT assessment will determine what level of care you are eligible for and if any supplements apply to you. These icons help you find the packages that are most suitable for you.

Metro East Metro North Metro South Perth North Perth South

General packages suitable for all eligible clients

Packages for people with dementia

Packages for people who are financially or socially disadvantaged

Packages for people with housing needs and at risk of homelessness

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Perth Metropolitan SERVICE PROVIDER

Living Home Care Packages Metro Perth & Hills  Acacia WA Home Care Packages  Alzheimer's Living Home Care Services  Amana Amaroo@Home  Care Home Care Packages   Astley AusCare Home & Community Care  Avivo: Metropolitan  Baptistcare Home CareHomePerthCareMetroPackages  Bedingfeld Lodge  Bethanie Community Care Perth Metro East   Bethanie Community Care Perth Metro North   Bethanie Community Care Perth Metro South    Better Living Home Care Packages  Brightwater at Home    

With Bethanie,

Packages for people who live in rural, remote or isolated areas

Home Care Packages Levels

Notes

1300 667 788 1300 262 626 9490 3899 9490 2393 1300 455 322 1300 428 486 1300 660 640 9531 1622 13 11 51 13 11 51 13 11 51 1300 307 344 1300 223 968

Life is for Living.

1234 1234 1234 1234 234 1234 1234 1234 1234 1234 1234 1234 1234 1234

Cultural Environment

Home Care Packages Supplement

PHONE (08)

9291 0105

Packages for Veterans

8ZtR 8Z 8ZetRg 8Z 8ZeYR 8Z 8ZeR 8Zt 8ZR 8ZeRg 8ZeRg 8ZeR 8Z 8ZeRg

Call 131 151 anytime or visit bethanie.com.au

Advert Page

DPS Web ID 18771

30, 108 61735 CALD

IFC, 119, 142 17724 52, 72 20028 41 17745 38987 17755 13 17746 17139

CALD

27 21036

CALD

27 17798 27 17796 22201

CALD, LGBTIQ

5, 28 17728

Aged Care Guide

144

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

These icons help you find the packages that are most suitable for you.

Metro East Metro North Metro South Perth North Perth South

General packages suitable for all eligible clients

Packages for people with dementia

Packages for people who are financially or socially disadvantaged

Packages for people with housing needs and at risk of homelessness

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Perth Metropolitan SERVICE PROVIDER

Home Care Packages Levels

Packages for people who live in rural, remote or isolated areas

Packages for Veterans

Cultural Environment

Home Care Packages Supplement

Notes

PHONE (08)

Advert Page

DPS Web ID

1300 665 082 1234 8ZeYR 144 21918  CPECURAGroupIn-Home Care 9382 1983 Note 1 17779 1234 8Zeg  Care Net Home Services 5100 1234 8ZeR 29 20700  Carealot Home HS and the South West Rural Respite Services 9385 9284 7562 1234 8ZetR 16711  Carinya Care Services TCP Community Care 9438 5500 1234 8 Note 2 51 19570    Catholic Homes - Home Care Services Metro 1300 244 000 1234 8Zetg Note 3 19, 77 21188  Chorus Home & Community Care Services 1800 264 268 1234 8ZeYtR 18081  Chung Wah CAC Home Care Packages 9328 3988 1234 8ZeYRg Note 4 83 17754  Cockburn Care Home Care Packages 9411 3780 1234 8Zeg ATSI 17735  Comfort Keepers Perth - South of the River 9315 2200 Note 5 38 19580 1234 8ZeRg    Comfort Keepers Perth North/Hills/Mandurah 9492 8920 1234 8ZeRg CALD 38 18430   Community Vision Home Care Services 1800 968 754 1234 8Ze 17742  Community Vision Home Care Services 1800 968 754 1234 8Ze 61725  Community Vision Home Care Services 1800 968 754 1234 8Ze 61726  Coolibah Care Home Services 9535 0300 1234 8ZeR 7 19581  Country Mile Home Care 0476 035 233 1234 8ZetR 21843  ECHO Home Care Packages 9271 7011 17726 1234 8ZeYtR  Enrich Living Services WA Metropolitan 1300 202 003 1234 8ZeYRg ATSI, NESB 17723  Focused Care 9302 1737 1234 8ZeR 38501   Godrich Health Care 6153 1528 1234 8ZeYR 21943  HCA Home 1300 422 111 1234 8ZeYR 38173  Harmilla Care 6249 7066 1234 8Z 38968  HenderCare 1300 764 433 1234 8ZeR 20727  Home Care Assistance West Coast Perth 9385 5675 21344 1234 8Z  Home Care, Southern Plus 1300 000 161 1234 8ZeYRg ATSI 37, 71, 121, 123 17729  Home Chef 9378 2544 1234 8 21361  Home Instead Perth North & South 6310 0400 1234 8Z 31 19010  Home Instead Regional Western Australia 6310 0400 1234 8Z 31 38876  Note: 1. Dutch, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Spanish, Turkish 4. Asian, Burmese, CALD, Cambodian, Chinese, Filipino, Indian, Indo-Chinese, Korean, 2. Transition Care Packages 3. CALD, Italian; Short Term Restorative Care offered, Fee for service available

Malaysian, Singaporean, Thai, Vietnamese 5. African, Arabic, European, Italian, LGBTIQ, South African

• Home & Aged Care Services Gov. funded Home Care Packages

 1300 665 082 www.cpegroup.biz

• Disability Services – NDIS • Veterans Home Care – DVA

 info@cpegroup.biz

63 Lindsay St, Perth WA 6000

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Metro East Metro North Metro South Perth North Perth South

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

AgedCareGuide.com.au

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Greater Perth Metropolitan SERVICE PROVIDER

Home Care Packages Levels

145

Home Care Packages Supplement

PHONE (08)

Notes

Advert Page

DPS Web ID

Support Services 1800 854 300 1234 8ZetRg ATSI, CALD 21929  Home Home Care 9247 0888 1234 8 21956  IACItalo-Australian Welfare & Cultural Centre (ICare Community Services 9228 2220 1234 8ZeRg Note 1 2 17799  [HCP Program/In Home Care]) Murray Home 9399 6800 1234 8ZeY 16905  JEJuniper 1300 313 000 1234 8Zetg ATSI 58, IBC 18080  Just BetterHomeCareCareWA 1300 587 823 1234 8Z 8 61871  KinCare WA 1300 110 254 18076 1234 8ZetR  Let's Get Care 1300 497 442 1234 8ZeYtR 38282  MYVISTA Home Care 9207 4666 1234 8Zg Note 2 18042   Melville Cares Home Support 9319 0900 1234 8ZeR 38241  MercyCare Community & Home Support Services 1800 637 299 1234 8ZeR 17731  Pearl Home Care - Perth 6167 5610 60986 1234 8  Rainbow Multicultural Aged Care Program 9271 2026 1234 8ZeRg Note 3 17759  Right at Home Perth Northern Suburbs 6202 8033 1234 8Z 28 22378   Right at Home RightCare 07 3054 1360 1234 8ZR Note 4 28 22069  Rise Home Care Services 6274 3700 1234 8ZeYR 18769  SHINE Community Services 9253 5555 145 38472 1234 8ZR   Silver Chain Perth Home Care Packages 9242 0119 1234 8ZeYRg ATSI, CALD 17763  Southcare Home Care Packages 9450 6233 1234 8Zeg CALD 96 17775  Southern Districts Support Home Care Packages 9498 4800 1234 8ZetR 21 21813    St Bart's Home Care 9323 5168 127 17794 1234 8ZeYR   St Basil's Home Care Packages 6146 2585 1234 8Zeg Note 5 3 17777   St Louis Estate Home Care 6149 2068 1234 8Z 39057  St Simeon HealthCare Service 0478 184 732 1234 8Ztg Note 6 27 38307  Stirling Community Home Care Packages 9205 7632 1234 8ZeR 24 21919  SwanCare At Home 6250 0300 61, 120 20415 1234 8ZeYtR   TPG Aged Care 9408 1100 1234 8ZeR 21885  The CareSide 1300 854 080 1234 8ZetR 38183  The Carers Home Care Services 9331 5866 1234 8Z 26 21479  Town of Bassendean In Home Care 9279 6588 1234 8ZeRg Note 7 17780   Triple A Care 9328 3435 Note 8 17782 1234 8Zeg  Umbrella Multicultural At Home Care 9275 4411 1234 8Zeg Note 9 21464  White Oak Home Care Packages 9301 0299 1234 8ZeYRg ATSI, CALD 18, 33D, 53 20085   YNA Your Nursing Agency Home Care Package Services 13 10 99 1234 8R 22197 Note: 1. CALD,European, Italian, Spanish 4. Oxygen and Enteral Feeding Suppliment 8. Asian, Burmese, CALD, Indian, Sinhalese, 2. CALD, Croatian, Italian, Korean, Macedonian 3. Bosnian, CALD, Croatian, Former Yugoslavian, Hungarian, Italian, Latvian, Macedonian, NESB, Polish, Russian, Serbian, Slavic, Ukrainian

5. Arabic, CALD, Greek, Italian, Macedonian, Western European 6. Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic 7. CALD, Egyptian, Filipino, Indian, Italian

Sri Lankan, Tamil 9. Asian, CALD, European, South African

ATSI Untitled-1 Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background 1 9/8/21 10:12 am Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

146

Council District Albany Ashburton Augusta-Margaret River Beverley

Aged Care Guide

Region

Council District

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Region

Council District

Region Mid West

South

Esperance

South East

Narembeen

Far North

Exmouth

Far North

Narrogin

Gingin

Mid West

Ngaanyatjarraku

Mid North

Northam

Mid West

South Mid West

Gnowangerup

South

Boddington

South

Goomalling

Mid West

Northampton

Mid North

Boyup Brook

South

Greater Geraldton

Mid West

Nungarin

Mid West

Bridgetown-Greenbushes

South

Halls Creek

Far North

Perenjori

Mid West

Brookton

South

Harvey

South

Pingelly

South

Broome

Far North

Mid West

Plantagenet

South

Port Hedland

Far North

Broomehill-Tambellup Bruce Rock

South Mid West

Irwin Jerramungup Kalgoorlie-Boulder

South East

Quairading

Mid West

Far North

Ravensthorpe

South East

Bunbury

South

Karratha

Busselton

South

Katanning

South

Sandstone

Mid North

Capel

South

Kellerberrin

Mid West

Shark Bay

Mid North

Carnamah

Mid West

Kent

South

Tammin

Mid West

Carnarvon

Mid North

Kojonup

South

Three Springs

Mid West

Chapman Valley

Mid West

Kondinin

South

Toodyay

Mid West

Chittering

Mid West

Koorda

Mid West

Trayning

Mid West

Collie

South

Kulin

South

Upper Gascoyne

Mid North

South

Victoria Plains

Mid West

Coolgardie

South East

Lake Grace

Coorow

Mid West

Laverton

Mid North

Wagin

South

Corrigin

South

Leonora

Mid North

Wandering

South

Cranbrook

South

Mandurah

South

Waroona

South

Cuballing

South

Manjimup

South

West Arthur

South

Cue

Mid North

Meekatharra

Mid North

Westonia

Mid West

Cunderdin

Mid West

Menzies

South East

Wickepin

South

Dalwallinu

Mid West

Merredin

Mid West

Williams

South

Dandaragan

Mid West

Mingenew

Mid West

Wiluna

Mid North Mid West

Dardanup

South

Moora

Mid West

Wongan-Ballidu

Denmark

South

Morawa

Mid West

Woodanilling

South

Derby-West Kimberley

Far North

Mount Magnet

Mid North

Wyalkatchem

Mid West

Donnybrook-Balingup

South

Mount Marshall

Mid West

Wyndham-East Kimberley

Far North

Mukinbudin

Mid West

Yalgoo

Mid North

Murchison

Mid North

Yilgarn

South East

York

Mid West

Dowerin Dumbleyung

Mid West South

Dundas

South East

Murray

South

East Pilbara

Far North

Nannup

South

AgedCareGuide.com.au

Home Care Packages directory – Approved Providers Home Care Package approved providers provide home care and support services to members of the community who live at home. If you’ve been approved for a Government funded Home Care Package of any type you may approach any Home Care Package approved provider to provide the services you need. Some providers may only provide services in one region while others can service multiple areas. To help you know which approved providers offer services in a certain region, we’ve included coloured bars down the left hand side of the directory pages. The reference tables are organised in five regions: Far North, Mid North, Mid West, South and South East.

Far North Mid North Mid West South South East

On the following pages you’ll find alphabetical lists of approved providers, in Western Australia.

The list on page 146 is a quick reference guide to help you find in which group council districts are listed. For example Esperance LGA is grouped under South East.

How to read the HCP table The table on the next few pages lists Home Care Packages approved providers in alphabetical order, detailing the Home Care Packages level they offer and if they offer any package supplements. Ethnicity, country or cultural groups listed under ‘Notes’ applies to all package levels in that row. If service providers have an advertisement in this Guide, then the page number of the advert is listed in red under ‘Advert Page’. The ‘DPS Web ID’ number can be used as a unique identifier to find out more information on AgedCareGuide.com.au. The same type of care and services are provided under each Home Care Package level of care, and these may include transport, domestic assistance, social support, personal care, home maintenance, home modification, nursing care, food services and medication assistance. The hours of care are increased at each level of care, i.e. more hours of care and services are provided under Home Care Package Level 4 and the least under Home Care Package Level 1. Package supplements, like the Dementia Supplement Zand the Veterans’ Supplement R, are offered to eligible persons only. Some packages are specifically for people who are financially or socially disadvantaged e, people with housing needs or at risk of homelessness Y, or for people who live in rural, remote or isolated areas t. The Cultural Environment g indicates providers offerings services for people from culturally diverse backgrounds. Based on your care needs, an ACAT assessment will determine what level of care you are eligible for and if any supplements apply to you.

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HCPs Western Australia Regional

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These icons help you find the packages that are most suitable for you.

Far North Mid North Mid West South South East

General packages suitable for all eligible clients

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Packages for people with dementia

Packages for people who are financially or socially disadvantaged

Packages for people with housing needs and at risk of homelessness

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Regional Western Australia SERVICE PROVIDER

PHONE (08)

ACCC Home Care Services

9841 8668

Acacia Living Home Care Packages Metro Perth & Hills

9291 0105

Acacia Living Home Care Packages Mid West/Geraldton

9999 1100

Acacia Living Home Care Packages Peel/Mandurah  Acacia Living Home Care Packages South West  Acacia Living Wheatbelt/Jurien Bay  Alzheimer's WAHomeHomeCareCarePackages Packages  Amana Living Home Care Services  Amaroo@Home Denmark  Avivo: Regional Home Care Packages   Baptistcare Home Care Great Southern  Baptistcare Home Care Perth Metro  Baptistcare Home Care South West  Baptistcare Home Care Wheatbelt  Bedingfeld Lodge  Bethanie Community Care Mid West  Bethanie Community Perth Metro South  Bethanie Community Care  Brightwater at Home Care South West  CPE Group  CURA In-Home Care  Capecare Home Support & Care Services  Carealot Home HS and the South West Rural Respite Services  Carinya Care Services TCP Community Care  Catholic Homes - Home Care Services Regional  Chorus Home & Community Care Services  Comfort Keepers Perth North/Hills/Mandurah  Community Care  Coolibah CareHome Home Services  Country Mile Home  Enrich Living ServicesCareWA Metropolitan  Enrich Living Services WA Regional  Esperance Home Care  Hall & Prior Clarence Estate Home Care  HenderCare  Home Care Assistance West Coast Perth 

9291 0105 9791 7543 9652 0492 1300 667 788 1300 262 626 0423 703 972 1300 428 486 1300 660 640 1300 660 640 1300 660 640 1300 660 640 9531 1622 13 11 51 13 11 51 13 11 51 1300 223 968 1300 665 082 9382 1983 9750 2000 9284 7562 9438 5500 1300 244 000 1800 264 268 9492 8920 9720 5100 9535 0300 0476 035 233 1300 202 003 1300 202 003 9083 1800 9841 5999 1300 764 433 9385 5675

Note: 1. Dutch, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Spanish, Turkish

Packages for people who live in rural, remote or isolated areas

Home Care Packages Levels

Cultural Environment

Home Care Packages Supplement

Notes

1234 1234 1234 1234 1234 23 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 234 1234 1234

Packages for Veterans

8ZeR 8ZtR 8ZetR 8ZR 8Z 8ZtR 8Z 8ZetRg 8ZR 8ZetR 8Zt 8Zt 8Zt 8Zt 8ZR 8ZetRg 8ZeR 8ZetRg 8ZeRg 8ZeYR 8Zeg 8ZtR 8ZetR 8 8Zetg 8ZeYtR 8ZeRg 8ZetR 8ZeR 8ZetR 8ZeYRg 8ZeYtR 8ZetR 8ZtR 8ZeR 8Z

Advert Page

DPS Web ID 19158 18771 17062 19573 21187 21463

30, 108 61735 CALD

IFC, 119, 142 17724 52, 72 38381 19504 13 20375 13 17746 13 17747 13 20729 17139

ATSI, CALD

27 18421 27 17796

CALD CALD, LGBTIQ

27 17733 5, 28 17728 144 21918

Note 1

17779 17778 16711

Note 2 CALD, Italian

51 19570 19, 77 38333 18081

CALD

38 18430 17741 7 19581 21843

ATSI, NESB

17723 20718 17743 18, 33D, 53 19516 20727 21344

2. Transition Care Packages

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Far North Mid North Mid West South South East

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AgedCareGuide.com.au

A – Z list of all approved providers who are eligible to deliver Home Care Packages in Regional Western Australia SERVICE PROVIDER

Care South West, Southern Plus   Home Chef  Home Instead Regional Western Australia  Home Juniper Care   Juniper Home Care Wheatbelt  Juniper Home Kununurra Community Care   JustKinCareBetter Care WA  Let's Get Care  Life Without Barriers Kimberley/Goldfields   MercyCare Community & Home Support Services  Morrissey Homestead  Ngaanyatjarra Health Community Care Services  Norseman Multi Purpose Service  Pearl Home Care - Bunbury WA  Pearl Home Care - Perth  Peel Community Care  Quambie Home Care Services  Right at Home RightCare  Share & Care Community Services Group  Shire of Dowerin Home & Community Care  Shire of Narrogin Regional Homecare  Silver Chain Albany Home Care Packages  Silver Chain Bunbury/South West Home Care Packages  Silver Chain Geraldton Home Care Packages  Silver Chain Kalgoorlie Home Care Packages  Silver Chain Karratha Home Care Packages  Chain Northam Home Care Packages  Silver Chain Peel Home Care Packages  Silver Silver Chain Pilbara/Port Hedland Home Care Packages  Chain Pingelly Home Care Packages  Silver South Community Care Home Care Services  SouthernWestDistricts Home Care Packages  Southern Plus HomeSupport  St Simeon HealthCareCareServicePackages Country Region  TPG Aged Care  The CareSide  The Carers Home Care Services  Umbrella Multicultural At Home Care  WACHS Kimberley Aged & Community Services 

Home Care Packages Levels

1300 000 161 9378 2544 6310 0400 1300 313 000 1300 313 000 1300 313 000 1300 587 823 1300 110 254 1300 497 442 9194 5400 1800 637 299 9725 4699 0439 227 618 9039 9200 0402 727 313 6167 5610 9531 2076 9733 3660 07 3054 1360 9622 5195 9631 1060 9890 0700 1300 761 577 1300 761 577 9242 0119 1300 761 577 1300 761 577 9242 0119 1300 761 577 1300 761 577 1300 761 577 9782 4050 9498 4800 1300 000 161 0478 184 732 9408 1100 1300 854 080 9331 5866 9275 4411 9192 0333

Note: 1. Filipino, German, Italian, Nepalese, Spanish 2. Packages only for ATSI clients within 11 Communities in this region 3. Bosnian, Chinese, Croatian, Dutch, Egyptian, Filipino, German, Greek, Hungarian, Indian, Italian, Lebanese, Macedonian, Maltese, Polish, Russian, Serbian, Sri Lankan, Ukrainian, Vietnamese 4. Oxygen and Enteral Feeding Suppliment

Home Care Packages Supplement

Notes

PHONE (08)

1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1 124 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 1234 124 1234 1234 1234 1234 1234 1234 1234 1234

149

Advert Page

37, 71, 121, 123 8Ze 8 31 8Z ATSI 58, IBC 8Zetg 58, IBC 8Zet ATSI 58, IBC 8Zetg 8 8Z 8ZetR 8ZeYtR ATSI, LGBTIQ 8Ztg 8ZeR Note 1 34 8Zg Note 2 8etg 8t 8 8 Note 3 8g 8Z Note 4 28 8ZR 8et 8 ATSI 8Zetg 8ZetRg ATSI 8ZetRg ATSI 8ZetRg ATSI 8ZetRg ATSI ATSI 8Ztg 8ZetR CALD 8Zg 8ZetR 8ZetR 8Z 21 8ZetR 8ZeYtRg ATSI, CALD 37, 71, 121, 123 Note 5 27 8Ztg 8ZeR 8ZetR 26 8Z Note 6 8Zeg Note 7 8tg

DPS Web ID 19523 21361 38876 18080 18784 17750 61871 18076 38282 38382 17731 54982 19624 18738 62001 60986 38762 17128 22069 17752 17116 17751 17762 17764 17767 18445 17758 17768 17769 17757 17792 21380 21813 17776 38307 21885 38183 21479 21464 17749

5. Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic 6. Asian, CALD, European, South African 7. ATSI; Packages for clients in remote Aboriginal communities in the Kimberleys & considered in towns with a service provider gap

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Far North Mid North Mid West South South East

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A – Z list of all approved providers who are eligible to deliver Home Care Packages in Regional Western Australia SERVICE PROVIDER

Home Care Packages Levels

Home Care Packages Supplement

Notes

PHONE (08)

Warmun Community (Turkey Creek) Aged Care Services

0427 867 245

Wiluna Aged Care Services

9981 8641

Yaandina Aged Care Centre

9182 1365

1234 8etg 234 8Zetg 1234 8ZtRg

Advert Page

DPS Web ID

ATSI

17787

ATSI

17790

ATSI

16706

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non English Speaking Background Ethnic/cultural notes should not imply exclusivity. All services are multicultural. D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Aged Care Guide

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Culturally appropriate Aged Care Homes Table of aged care homes/residential care facilities offering culturally appropriate services

The following table is a guide only. The information should not be interpreted that these homes are exclusive to the noted cultural group nor the only homes that offer quality services to these cultural groups. All aged care homes should care for all people regardless of sexuality, race, or religious characteristics. The homes listed below have specifically indicated to DPS that they have specific training, expertise, funding, or heightened understanding of the special needs of the cultural group.

Cultural Group ATSI

PHONE Aged Care Home DPS Web ID (08) Name Amana Living Kalgoorlie Edward Collick Hme Kalgoorlie 1300 050 938 16787

Cultural Group Chinese

Aged Care Home Name Residency by Dillons Mount Lawley

ATSI

Baptistcare Morrison Gardens

Midland 1300 660 640 17038

Croatian

MYVISTA Balcatta

ATSI

Germanus Kent House Southern Cross Care

Broome 1300 000 161 17030

Croatian

Villa Dalmacia Aged Care Facility

ATSI

Hall & Prior Windsor Park Aged Care Home

Carlisle 9472 9488 16771

Dutch

Fair Haven Home

ATSI

Halls Creek People's Church AC Facility

Halls Creek 9168 6524 16992

Dutch

Manoah House

ATSI

Juniper Gerdewoonem

Kununurra 1300 313 000 20367

European

Italian Village Fremantle

White Gum Valley 9430 8111 16998

ATSI

Juniper Guwardi Ngadu

Fitzroy Crossing 1300 313 000 17028

European

Narrogin Cottage Homes

Narrogin 9881 1677 16991

ATSI

Juniper Ngamang Bawoona

Derby 1300 313 000 17070

Fmr Yugoslavian MYVISTA Balcatta

ATSI

Juniper Numbala Nunga

Derby 1300 313 000 16639

Italian

Aegis Shoreline

ATSI

Kungkarrangkalpa Aged Care Facility Ngaanyatjarra-Giles 8955 8068 17224

Italian

Aegis St Michael's

ATSI

Meekatharra Hospital

ATSI

Yaandina Aged Care Centre

Bosnian

MYVISTA Balcatta

CALD

Aegis Shoreline

CALD

Braemar Cooinda

CALD

PHONE (08)

DPS Web ID Mount Lawley 9271 5674 16697 Balcatta 9207 4666 16676 Spearwood 9418 5222 16763 Armadale 9399 7173 16990 Martin 9398 5031 17009

Balcatta 9207 4666 16676 North Coogee 6268 1500 22364 North Perth 9227 2900 16770

Meekatharra 9981 0600 17067

Italian

Hall & Prior Leighton Aged Care Home

Roebourne 9182 1365 16706

Italian

Italian Village Fremantle

Balcatta 9207 4666 16676

Italian

MYVISTA Balcatta

North Coogee 6268 1500 22364

Italian

Residency by Dillons Mount Lawley

Willagee 6279 3636 20751

Italian

Villa Dalmacia Aged Care Facility

Spearwood 9418 5222 16763

Braemar House

East Fremantle 6279 3636 16694

Italian

Villa Terenzio

Marangaroo 9247 0888 16656

CALD

Braemar Village

Willagee 6279 3636 17159

Jewish

Maurice Zeffert

Dianella 9375 4600 17018

CALD

Carine Parkside Care Community

Carine 0438 793 042 21254

LGBTIQ

Hall & Prior Tuohy Aged Care Home

Midland 9274 1756 16766

CALD

CraigCare Albany

Yakamia 0416 719 764 16885

CALD

Hellenic Community Aged Care

Dianella 9303 3870 16774

CALD

Manoah House

CALD

MYVISTA Balcatta

CALD

Ritcher Lodge

CALD

Seaforth Gardens Aged Care Centre

Chinese

Hall & Prior Concorde Aged Care Home

Chinese

Regents Garden Residential Care Bateman

West Perth 9328 9355 16631 White Gum Valley 9430 8111 16998 Balcatta 9207 4666 16676 Mount Lawley 9271 5674 16697

Macedonian Aegis St Michael's

North Perth 9227 2900 16770

Macedonian Hall & Prior Leighton Aged Care Home

West Perth 9328 9355 16631

Macedonian MYVISTA Balcatta

Balcatta 9207 4666 16676

NESB

Hellenic Community Aged Care

Dianella 9303 3870 16774

Bayswater 9272 8733 17058

Polish

Residency by Dillons Mount Lawley

Martin 9398 5031 17009

Gosnells 9398 2116 17165 South Perth 9367 7559 16686 Bateman 0406 564 446 16855

Portuguese Villa Dalmacia Aged Care Facility Serbian

MYVISTA Balcatta

Vietnamese Residency by Dillons Mount Lawley

Mount Lawley 9271 5674 16697 Spearwood 9418 5222 16763 Balcatta 9207 4666 16676 Mount Lawley 9271 5674 16697

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender and Intersex & Questioning NESB Non English Speaking Background

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Culturally appropriate Home Care Packages Table of Home Care Package (HCP) providers offering culturally appropriate services

The following table is a guide only. The information should not be interpreted that these Home Care Packages are exclusive to the noted

cultural group nor the only packages that offer quality services to these cultural groups. All Home Care Packages are tailored to care for all

Cultural Group African

Service Provider Comfort Keepers Perth - South of the River

9315 2200

DPS Web ID 19580

Cultural Group CALD

Service Provider Brightwater at Home

DPS Web ID 1300 223 968 17728

Arabic

Comfort Keepers Perth - South of the River

9315 2200

19580

CALD

Catholic Homes - Home Care Services Metro

1300 244 000 21188

Arabic

St Basil's Home Care Packages

6146 2585

17777

CALD

Catholic Homes - Home Care Services Regional

1300 244 000 38333

Asian

Chung Wah CAC Home Care Packages

9328 3988

17754

CALD

Chung Wah CAC Home Care Packages

9328 3988

17754

Asian

Triple A Care

9328 3435

17782

CALD

Comfort Keepers Perth North/Hills/Mandurah

9492 8920

18430

Asian

Umbrella Multicultural At Home Care

9275 4411

21464

CALD

ATSI

Bethanie Community Care Mid West

13 11 51

18421

CALD

ATSI

Cockburn Care Home Care Packages

9411 3780

17735

ATSI

Enrich Living Services WA Metropolitan

1300 202 003 17723

CALD

Home Support Services Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) MYVISTA Home Care

ATSI

Home Care, Southern Plus

1300 000 161 17729

CALD

Rainbow Multicultural Aged Care Program

ATSI

Home Support Services

1800 854 300 21929

CALD

Silver Chain Peel Home Care Packages

ATSI

Juniper Home Care

1300 313 000 18080

CALD

Silver Chain Perth Home Care Packages

9242 0119

17763

ATSI

Juniper Kununurra Community Care

1300 313 000 17750

CALD

Southcare Home Care Packages

9450 6233

17775

ATSI

Life Without Barriers Kimberley/Goldfields

CALD

Southern Plus Home Care Packages Country Reg

ATSI

Ngaanyatjarra Health Community Care Services

CALD

St Basil's Home Care Packages

6146 2585

17777

ATSI

Shire of Narrogin Regional Homecare

CALD

Town of Bassendean In Home Care

9279 6588

17780

ATSI

Silver Chain Albany Home Care Packages

1300 761 577 17762

ATSI

Silver Chain Bunbury/South West HCPs

1300 761 577 17764

ATSI

Silver Chain Geraldton Home Care Packages

ATSI

Silver Chain Kalgoorlie Home Care Packages

1300 761 577 18445

ATSI

Silver Chain Karratha Home Care Packages

1300 761 577 17758

ATSI

Silver Chain Perth Home Care Packages

ATSI

Southern Plus Home Care Packages Country Reg

ATSI

WACHS Kimberley Aged & Community Services

ATSI

Warmun Community (Turkey Creek) AC Services

ATSI

White Oak Home Care Packages

9301 0299

20085

ATSI

Wiluna Aged Care Services

9981 8641

17790

ATSI

Yaandina Aged Care Centre

9182 1365

16706

Bosnian

Peel Community Care

9531 2076

38762

Bosnian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Bosnian

St Simeon HealthCare Service

Burmese

Chung Wah CAC Home Care Packages

9328 3988

17754

Burmese

Triple A Care

9328 3435

17782

CALD

Amana Living Home Care Services

CALD

Bethanie Community Care Mid West

13 11 51

18421

CALD

Bethanie Community Care Perth Metro East

13 11 51

CALD

Bethanie Community Care Perth Metro North

CALD

Bethanie Community Care South West

PHONE (08)

9194 5400

38382

0439 227 618 19624 9890 0700

17751

PHONE (08)

1800 854 300 21929 9228 2220

17799

9207 4666

18042

9271 2026

17759

1300 761 577 17769

1300 000 161 17776

CALD

Triple A Care

9328 3435

17782

CALD

Umbrella Multicultural At Home Care

9275 4411

21464

CALD

White Oak Home Care Packages

9301 0299

20085

Cambodian Chung Wah CAC Home Care Packages

9328 3988

17754

Chinese

Chung Wah CAC Home Care Packages

9328 3988

17754

Chinese

Peel Community Care

9531 2076

38762

Croatian

MYVISTA Home Care

9207 4666

18042

Croatian

Peel Community Care

9531 2076

38762

Croatian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Croatian

St Simeon HealthCare Service

Dutch

CURA In-Home Care

9382 1983

17779

Dutch

Peel Community Care

9531 2076

38762

Egyptian

Peel Community Care

9531 2076

38762

Egyptian

Town of Bassendean In Home Care

9279 6588

17780

Estn European Rainbow Multicultural Aged Care Program

9271 2026

17759

European

CURA In-Home Care

9382 1983

17779

European

9315 2200

19580

9228 2220

17799

European

Comfort Keepers Perth - South of the River Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) Rainbow Multicultural Aged Care Program

9271 2026

17759

21036

European

Umbrella Multicultural At Home Care

9275 4411

21464

13 11 51

17798

Filipino

Chung Wah CAC Home Care Packages

9328 3988

17754

13 11 51

17733

Filipino

Morrissey Homestead

9725 4699

54982

9242 0119

17767

17763

1300 000 161 17776 9192 0333

17749

0427 867 245 17787

0478 184 732 38307

1300 262 626 17724

European

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender and Intersex & Questioning NESB Non English Speaking Background

0478 184 732 38307

Aged Care Guide

152

Cultural Group Filipino

Service Provider Peel Community Care

Filipino

Town of Bassendean In Home Care

Fmr Yugoslavian Rainbow Multicultural Aged Care Program Fmr Yugoslavian St Simeon HealthCare Service German

CURA In-Home Care

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

9531 2076

DPS Web ID 38762

Cultural Group Malaysian

Service Provider CURA In-Home Care

9382 1983

DPS Web ID 17779

9279 6588

17780

Malaysian

Chung Wah CAC Home Care Packages

9328 3988

17754

9271 2026

17759

Maltese

CURA In-Home Care

9382 1983

17779

0478 184 732 38307

Maltese

Peel Community Care

9531 2076

38762

17779

Nepalese

Morrissey Homestead

9725 4699

54982

PHONE (08)

9382 1983

German

Morrissey Homestead

9725 4699

54982

NESB

Enrich Living Services WA Metropolitan

German

Peel Community Care

9531 2076

38762

NESB

Rainbow Multicultural Aged Care Program

Greek

Peel Community Care

9531 2076

38762

Greek

St Basil's Home Care Packages

6146 2585

Hungarian

Peel Community Care

Hungarian

PHONE (08)

1300 202 003 17723 9271 2026

17759

Nthn European Rainbow Multicultural Aged Care Program

9271 2026

17759

17777

Polish

Peel Community Care

9531 2076

38762

9531 2076

38762

Polish

Rainbow Multicultural Aged Care Program

9271 2026

17759

Rainbow Multicultural Aged Care Program

9271 2026

17759

Russian

Peel Community Care

9531 2076

38762

Indian

Chung Wah CAC Home Care Packages

9328 3988

17754

Russian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Indian

Peel Community Care

9531 2076

38762

Serbian

Peel Community Care

9531 2076

38762

Indian

Town of Bassendean In Home Care

9279 6588

17780

Serbian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Indian

Triple A Care

St Simeon HealthCare Service (WA)

9328 3435

17782

Serbian

Indo-Chinese Chung Wah CAC Home Care Packages

9328 3988

17754

Singaporean Chung Wah CAC Home Care Packages

9328 3988

17754

Italian

CURA In-Home Care

9382 1983

17779

Sinhalese

Triple A Care

9328 3435

17782

Italian

Catholic Homes - Home Care Services Metro

1300 244 000 21188

Slavic

Rainbow Multicultural Aged Care Program

9271 2026

17759

Italian

Catholic Homes - Home Care Services Regional

1300 244 000 38333

Slavic

St Simeon HealthCare Service (WA)

Italian

Comfort Keepers Perth - South of the River Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) Morrissey Homestead

Italian

0478 184 732 38307

9315 2200

19580

South African CURA In-Home Care

9382 1983

17779

9228 2220

17799

South African Comfort Keepers Perth - South of the River

9315 2200

19580

9725 4699

54982

South African Umbrella Multicultural At Home Care

9275 4411

21464

MYVISTA Home Care

9207 4666

18042

Spanish

Italian

Peel Community Care

9531 2076

38762

Spanish

Italian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Italian

St Basil's Home Care Packages

6146 2585

Italian

Town of Bassendean In Home Care

Jewish

Italian

9382 1983

17779

9228 2220

17799

Spanish

CURA In-Home Care Italo-Australian Welfare & Cultural Centre (ICare Community Services [HCP Program/In Home Care]) Morrissey Homestead

9725 4699

54982

17777

Sri Lankan

Peel Community Care

9531 2076

38762

9279 6588

17780

Sri Lankan

Triple A Care

9328 3435

17782

CURA In-Home Care

9382 1983

17779

9382 1983

17779

Korean

Chung Wah CAC Home Care Packages

9328 3988

17754

9228 2220

17799

Korean

MYVISTA Home Care

9207 4666

18042

Latvian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Sthn European CURA In-Home Care Italo-Australian Welfare & Cultural Centre (ICare Sthn European Community Services [HCP Program/In Home Care]) Sthn European Rainbow Multicultural Aged Care Program

9271 2026

17759

Lebanese

Peel Community Care

9531 2076

38762

Tamil

Triple A Care

9328 3435

17782

LGBTIQ

Brightwater at Home

Thai

Chung Wah CAC Home Care Packages

9328 3988

17754

LGBTIQ

Comfort Keepers Perth - South of the River

9315 2200

19580

Turkish

CURA In-Home Care

9382 1983

17779

LGBTIQ

Life Without Barriers Kimberley/Goldfields

9194 5400

38382

Ukrainian

Peel Community Care

9531 2076

38762

Macedonian CURA In-Home Care

9382 1983

17779

Ukrainian

Rainbow Multicultural Aged Care Program

9271 2026

17759

Macedonian MYVISTA Home Care

9207 4666

18042

9328 3988

17754

Macedonian Peel Community Care

9531 2076

38762

Macedonian Rainbow Multicultural Aged Care Program

9271 2026

17759

Macedonian St Basil's Home Care Packages

6146 2585

17777

1300 223 968 17728

Vietnamese Chung Wah CAC Home Care Packages Vietnamese Peel Community Care

9531 2076

38762

Wstn European CURA In-Home Care

9382 1983

17779

Wstn European Rainbow Multicultural Aged Care Program

9271 2026

17759

Wstn European St Basil's Home Care Packages

6146 2585

17777

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender and Intersex & Questioning NESB Non English Speaking Background

AgedCareGuide.com.au

In Home Care Services See Definition of Terms pages 112 page 112

(Advertisers only) PHONE (08)

Alzheimer's WA Home and Com'ty Respite Serv

1300 667 788

Alzheimer's WA Occupational Therapy

1300 667 788

Amana Living Home Care Services

1300 262 626

Astley Care In Home Services

9490 2393

Baptistcare Home Care Great Southern

1300 660 640

Baptistcare Home Care Perth Metro

1300 660 640

Baptistcare Home Care South West

1300 660 640

Baptistcare Home Care Wheatbelt

1300 660 640

Bethanie CHSP Services Mid West

13 11 51

Bethanie CHSP Services Perth Metro East

13 11 51

Bethanie CHSP Services Perth Metro North

13 11 51

Bethanie CHSP Services Perth Metro South

13 11 51

Bethanie CHSP Services South West

13 11 51

Brightwater at Home

1300 223 968

COTA Home Maintenance Service

1300 658 842

CPE Group

1300 665 082

Care Net Community Nursing

9385 5100

Catholic Homes - Home Care Services

1300 244 000

Catholic Homes - Products and Services

1300 244 000

Chung Wah CAC Commonwealth Home Supp Prog

9328 3988

Chung Wah CAC Home Care Packages Comfort Keepers Flexible Respite Service and Personal Care Comfort Keepers Perth - South of the River

9328 3988

Comfort Keepers Perth North/Hills/Mandurah

9492 8920

Comfort Keepers WA

9492 8920

Coolibah Care Home Services

9535 0300

9492 8920 9315 2200

Dementia Services, Southern Plus Harold Hawthorne Community Centre Home & Community Support Home Care South West, Southern Plus

1300 000 161

Home Care, Southern Plus

1300 000 161

9470 1155 1300 000 161

Home Instead Perth North & South

6310 0400

Home Instead Regional Western Australia Italo-Australian Welfare & Cultural Centre (ICare Com'ty Serv [HCP Program/In Home Care]) Juniper CHSP Program

6310 0400 9228 2220 6363 6324

Just Better Care WA

1300 587 823

MYVISTA Home Care

9207 4666

MercyCare Com'ty & Home Support Services

1800 637 299

My Flex Companionship Prog for Dementia

9427 7500

My Flex Home Care

9427 7500

Right at Home Kalgoorlie Wheatbelt

9035 0417

Note: 1. Transition Community Care also available

CHS PF Priv unded ate Se DVA ly Fun rvices Ser ded VHC vices Servi ces Se Dem rvices en Dom tia Ca esti re Hea c Ass ista lth Hom Servic nce es e Mea Mainte ls & nan Med /or S ce / Ga rde ica hop Pall tion S ping ning upe iati Per ve Care rvision s on Pha al Care rm Res aceuti pite cal D Soc Care elive ry ial Tran &/or R spo ecrea rt tion al

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Notes

9 9

153

DPS Web Advert Page ID 30, 108 18071 30, 108 61824

IFC, 119, 142 99 99 999999999 41 99 99 999999999 13 9 99 999 9 999 13 9 99 999 9 999 13 9 99 999 9 999 13 9 99 999 9 999 27 99 99 999 9 999 27 99 99 99 9 99 27 99 99 99 9 99 27 99 999999 9999 27 99 99 999 9 999 5, 28 99 999999999 999 Note 1 104 9 9 144 99 999999999999 Note 2 29 9 999999999999 19, 77 99 99 999 99999 Note 3 19, 77 9 83 99 99 9 9 999 83 99 99 999 9 999 38 9 9 99 99 99 999999999 Includes overnight live-in care 38 99 999 999999999 Includes overnight live-in care 38 38 99 9999999999999 7 9 99 999999999 37, 71, 121, 123 99 99 999999999 17 99 99 999 9 999 37, 71, 121, 123 999 999999 99999 37, 71, 121, 123 999 99 999 999 9 31 9 99 999999999 31 9 99 999999999 2 9 99 999999999 58, IBC 99 99 99 9 999 8 9 99 9999 999 9 999999999999 99 999999 9 999 20 9 99 99999 99 20 9 99999999 99 28 9 999999999999

2. Includes overnight, 24 hour live-in and emergency care

17724 21920 20375 17746 17747 20729 19507 21037 19509 19508 19506 17728 37738 21918 20700 38334 38925 20092 17754 38606 19580 18430 38892 19581 19551 21212 19523 17729 19010 38876 17799 20696 61871 18042 17731 38916 19142 61807

3. Short Term Restorative Care (STRC) also available

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse DVA Department of Veterans' Affairs LGBTIQ Lesbian, Gay, Bisexual, Transgender and Intersex & Questioning NESB Non English Speaking Background VHC Veterans' Home Care D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Aged Care Guide

See Definition of Terms pages 112

(Advertisers only) PHONE (08)

Right at Home Perth West Coast

6202 8033

SHINE Community Services

9253 5555

Simply Helping Lower North Perth

9371 9115

Southcare Home Care Services

9450 6233

Southern Districts Support CHSP Services

9498 4800

Southern Districts Support VHC Services

9498 4800

St Basil's In Home Respite Services

6146 2585

Stirling Community Care Services

9205 7632

Stirling Community Food Services

9205 7113

Stirling Community Transport Service

9205 7117

The Carers Home Care Services

9331 5866

VisAbility Limited and Guide Dogs WA

9311 8202

White Oak Home Care Services

9301 0299

Note: 1. Also servicing clients with disabilities

PF Priv unded ate Se DVA ly Fun rvices Ser ded VHC vices Servi ces Se Dem rvices en Dom tia Ca esti re Hea c Ass ista lth Hom Servic nce es e Mea Mainte ls & nan Med /or S ce / Ga rde ica hop Pall tion S ping ning upe iati Per ve Care rvision s on Pha al Care rm Res aceuti pite cal D Soc Care elive ry ial Tran &/or R spo ecrea rt tion al

In Home Care Services

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Notes

CHS

154

9 999999999999 99 99 999 9 999 9 99 99999 999 Note 1 99 99 999 9 999 99 999 999 99999 99 999 999999999 9 99 999 9 999 9 9 99 9 999 Excludes shopping 99 9 99 99 9 99 9999 999 Note 2 9 9 9 9999 9999999 999

DPS Web Advert Page ID 28 62674 145 38472 23 21495 96 20067 21 21935 21 38304 3 38179 24 21198 24 21200 24 21202 26 21479 19175 18, 33D, 53 19454

2. Includes overnight respite service and 24 hour care

Aged Care Guide

See Definition of Terms pages 112

(Advertisers only) Alzheimer's WA Ella's House - Mandurah Alzheimer's WA Hawthorn House - Albany Alzheimer's WA Mary Chester House - Shenton Park Amana Living Club Alexander Heights (Day Centre) Amana Living Club Catherine King (Day Centre) Amana Living Club Kinross (Day Centre) Amana Living Club Lefroy (Day Centre) Amana Living Club Quinns Rocks (Day Centre) Astley House Day Club Baptistcare Hamersley Day Club Bethanie Social Centre Geraldton Bethanie Social Centre Bunbury - Maali Centre Bethanie Social Centre Eaton Bethanie Social Centre Kwinana Bethanie Social Centre Port Kennedy Bethanie Social Centre South Perth Bethanie Social Centre West Perth Bran Nue Dae Respite Centre Broome, Southern Plus Chung Wah CAC C/wealth Home Support Programme Chung Wah CAC Community and Respite Hub

SUBURB

PHONE (08)

CHS

Centre Based Care (CBC)

PF Priv unded ate Se Dem ly Fun rvice ent ded Me ia Ca als re Me dic Per ation S son up Res al Care ervisio pite n Soc Care ial / Tran Recre spo ation rt al S upp o

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

DPS Web Notes Advert Page ID Includes limited overnight respite services 30, 108 21498

9 99 999 9 99 999 Includes limited overnight respite services 30, 108 Shenton Park 1300 667 788 9 30, 108 99 999 Alexander Heights 9343 6048 9 IFC, 119, 142 99 9999 Osborne Park 9424 6949 9 IFC, 119, 142 99 999 Kinross 9462 8535 9 IFC, 119, 142 99 9999 Bull Creek 9424 6625 9 IFC, 119, 142 99 9999 Quinns Rocks 9305 9017 9 IFC, 119, 142 99 9999 Gosnells 9490 3002 9 41 9999999 Note 1 Midland 1300 660 640 9 13 9 999 Beresford 13 11 51 9 27 9999999 Overnight respite services available Carey Park 13 11 51 9 27 9999999 Eaton 13 11 51 9 27 9999999 Kwinana 13 11 51 9 99999999 27 Port Kennedy 13 11 51 9 27 999 999 South Perth 13 11 51 9 99999999 27 West Perth 13 11 51 9 27 9999999 Broome 1300 000 161 9 37, 71, 121, 123 9999999 Nursing services available Northbridge 9328 3988 9 999 83 999 Balcatta 9328 3988 9 83 9999999 Services for CALD and NESB clients Greenfields 1300 667 788 Milpara 9841 3755

20081 20756 22388 20396 20395 20394 22389 20713 61819 20084 19474 19468 18721 19467 19136 19135 19524 20092 20088

Note: 1. Includes services for younger people with disabilities & carers ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse DVA Department of Veterans' Affairs LGBTIQ Lesbian, Gay, Bisexual, Transgender and Intersex & Questioning NESB Non English Speaking Background VHC Veterans' Home Care D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Centre Based Care (CBC) See Definition of Terms page 112

Chung Wah CAC Home Care Packages Coolibah Care Respite Services Harold Hawthorne Social Activities Centre Jeremiah Donovan Hse Respite Ctr, Southern Plus Juniper Kununurra Community Care Juniper Sutton Community Centre MercyCare Davis House Respite Centre MercyCare Harman Park Community Centre SHINE Community Services Southern Districts Support CHSP Services St Basil's Centre Based Respite Stirling Community Connecting to Community Tony Quinlan Respite Centre, Southern Plus

Mandurah 9535 0300

38240

SUBURB

PHONE (08)

9 9999 999 7 9 9999999 Note 1 Carlisle 9470 1155 9 99999999 17 Forrestfield 1300 000 161 9 37, 71, 121, 123 9999999 Note 2 Kununurra 1300 313 000 9 99999999 58, IBC Bentley 1300 313 000 9 58, IBC 9 99 Wembley 1800 637 299 9 99999999 Evening and overnight respite available Belmont 6381 7150 9 999 999 Cottesloe 9253 5555 9 99999999 145 Armadale 9498 4800 9 21 9999999 Dianella 6146 2585 9 99999999 3 North Beach 9205 7632 9 24 99 999 Hilton 1300 000 161 9 99999999 Note 2 37, 71, 121, 123

Note: 1. Subsidised services offered to those without ACAT assessment or a HCP

SUBURB

Bethanie on the Park Day Therapy Centre

PHONE (08)

Spencer Park 9841 8668 South Bunbury

13 11 51

Menora

13 11 51

Catholic Homes - Day Therapy Centre

Guildford 1300 244 000

Enrich Living Services Therapy Centre Bunbury

Bunbury 1300 202 003

Enrich Living Services Therapy Centre Busselton

Bunbury 1300 202 003

IAC Day Therapy Centre Juniper Chrystal Halliday Juniper Rowethorpe Regis Hollywood Day Therapy Centre Rise Exercise & Wellness Therapy Services Silver Chain WA South West Community Care Social & Wellness Centre Southern Plus Health & Wellness Centre East Fremantle VisAbility Limited and Guide Dogs WA

19463 17750 16745 20070 61785 38472 21935 21485 21201 19533

AgedCareGuide.com.au

Day Therapy Centres

Bethanie Day Therapy Centre South Bunbury

21211

2. Day and overnight services for dementia specific clients

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

ACCC Home Care Services

CHS

Northbridge 9328 3988

DPS Web Notes Advert Page ID 83 17754

Com pl Die ement titia ary Div n & Nu Thera ersi pis trit Exe onal T ionist t her rcis Hyd e Ther apist api rot Occ herap st upa y Se Phy tiona rvices l Th sio Psy therap erapis t cho ist Pod logy/C iat oun sell Reg rist ing iste r e Soc d Nu ial W rse Spe orker ech The rap ist

(Advertisers only)

155

PF Priv unded ate Se Dem ly Fun rvice ent ded Me ia Ca als re Me dic Per ation S son up Res al Care ervisio pite n Soc Care ial / Tran Recre spo ation rt al S upp ort

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Marangaroo 9247 0888

9 9999 9999 99

Karrinyup 1300 313 000

99 99 99 99 99 99 99

Bentley 1300 313 000 Nedlands 1300 998 100 Koongamia 6274 3700 Osborne Park 9242 0119 Harvey 9782 4000 East Fremantle 1300 000 161 Victoria Park 9311 8202

9 9

99 999 9 9 9999 9 9

DPS Web Notes Advert Page ID 19158

9 9 99 999 999 99 9 9 9 99

27 19469 27 19470 19, 77 19521 22381 22380 19540 58, IBC 16898 58, IBC 16745 54 16802 Transport available

20397

Note 1

18065 19174

Includes gymnasium 37, 71, 121, 123 21971

19175

Note: 1. Includes continence, diabetes & wound clinics

Looking for independent advice?

Talk to a real person who can help now 08 8121 3715

Home Care Options ~ Retirement Living Options ~ Residential Aged Care ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse DVA Department of Veterans' Affairs LGBTIQ Lesbian, Gay, Bisexual, Transgender and Intersex & Questioning NESB Non English Speaking Background VHC Veterans' Home Care D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

156

Aged Care Guide

Products & Services

PHONE (08)

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Advert Page

DPS Web ID

1300 667 788

30, 108

37382

Home Instead Regional Western Australia

1300 667 788

30, 108

37400

Southern Plus In Home Care Dementia Services

1300 667 788

30, 108

37801

9323 5100

127

38135

COTA Membership

1300 140 050

104

Catholic Homes - Products and Services

1300 244 000

Alzheimer's WA Carer Support Groups Alzheimer's WA Early Intervention - Adjusting to Change Program Alzheimer's WA Younger Onset Dementia Services Assistance with Care and Housing (ACH)

Italo-Australian Welfare & Cultural Centre

PHONE (08)

Advert Page

DPS Web ID

DEMENTIA ADVISORS continued

ADVOCACY AND INFORMATION

6310 0400

38876

1300 000 161

31 37, 71, 121, 123

37980

EDUCATION AND TRAINING 1300 667 788

30, 108

37400

37463

Alzheimer's WA Early Intervention - Adjusting to Change Program Alzheimer's WA Training College

1300 667 788

30, 108

37398

19, 77

38925

Alzheimer's WA Younger Onset Dementia Services

1300 667 788

30, 108

37801

9228 2220

37633

Care Net Community Nursing Services

9385 5100

37795

Simpatica - Care Inspired Consultancy

0403 297 869

62671

Italo-Australian Welfare & Cultural Centre

9228 2220

37633

Stress Less Aged Care Consultancy

0438 698 888

38884

My Flex Training

9427 7518

37371

0403 297 869

62671

30, 108

37399

9231 5100

111

61716

ASSESSMENTS

Simpatica - Care Inspired Consultancy

Alzheimer's WA Dementia Consultancy and Design Service 1300 667 788

END OF LIFE

Amana Living McCusker Nurse Service North

9424 6396 IFC, 119, 142 37626

Bowra & O'Dea Prepaid Funerals

Amana Living McCusker Nurse Service South

9424 6697 IFC, 119, 142 37979

Dementia Care Specialist

0438 951 884

109

62682

Care Net Community Nursing Services

9385 5100

37795

Give2Good Foundation

1300 746 116

103

38075

Catholic Homes - Products and Services

1300 244 000

19, 77

38925

Home Instead Perth North & South

6310 0400

19010

Dementia Support Australia

1800 699 799

107

37379

Home Instead Regional Western Australia

6310 0400

38876

Home Instead Perth North & South

6310 0400

19010

Home Instead Regional Western Australia

6310 0400

38876

COTA Insurance

1300 130 050

104

37982

Italo-Australian Welfare & Cultural Centre

9228 2220

37633

Give2Good Foundation

1300 746 116

103

38075

Perth Aged Care Financial Advisers

1300 472 232

100

38069

9381 0600

37174

Public Trustee WA

1300 746 116

103

37375

07 5591 7744

62252

Relacs Financial Advisors

6143 2565

95, 99

37605

1300 827 229

101

37606

Assistance with Care and Housing (ACH)

9323 5100

127

38135

WP Financial Planners & Destination Financial Planning

9340 9200

37125

Care Net Community Nursing Services

9385 5100

37795

Catholic Homes - Products and Services

1300 244 000

19, 77

38925

HEALTHCARE EQUIPMENT

Dementia Support Australia

1800 699 799

107

37379

Home Instead Perth North & South

6310 0400

19010

Home Instead Regional Western Australia

6310 0400

38876

Italo-Australian Welfare & Cultural Centre

9228 2220

37633

0438 698 888

38884

ASSISTIVE TECHNOLOGY Indigo (formerly the Independent Living Centre WA) The Bidet Shop

CASE MANAGEMENT

Stress Less Aged Care Consultancy White Oak Home Care Services Alzheimer's WA Carer Support Groups

9301 0299

18, 33D, 53 37389

1300 667 788

30, 108

37382

Alzheimer's WA Dementia Consultancy and Design Service 1300 667 788 Alzheimer's WA Early Intervention 1300 667 788 - Adjusting to Change Program Alzheimer's WA Younger Onset Dementia Services 1300 667 788

30, 108

37399

30, 108

37400

Dementia Care Specialist

30, 108 IFC, 119, 9424 6396 142 IFC, 119, 9424 6697 142 109 0438 951 884

Dementia Support Australia

1800 699 799

107

37379

6310 0400

19010

Amana Living McCusker Nurse Service North Amana Living McCusker Nurse Service South

Home Instead Perth North & South

FINANCIAL SERVICES

WA Aged Care Financial Solutions

DEMENTIA ADVISORS

Products & Services

Home Care South West, Southern Plus Independence Australia Italo-Australian Welfare & Cultural Centre

37, 71, 19523 1300 000 161 121, 123 1300 788 855 47 62148 9228 2220

37633

07 5591 7744

62252

1300 746 116

103

37375

Care Net Community Nursing Services

9385 5100

37795

Catholic Homes - Products and Services

The Bidet Shop

LEGAL AND MEDIATION Public Trustee WA

MEDICATION MANAGEMENT 1300 244 000

19, 77

38925

Home Instead Perth North & South

6310 0400

19010

Home Instead Regional Western Australia

6310 0400

38876

37801

Italo-Australian Welfare & Cultural Centre

9228 2220

37633

37626

White Oak Home Care Services

9301 0299

37979

MOBILITY AND EQUIPMENT

62682

Alzheimer's WA Dementia Consultancy and Design Service 1300 667 788 Independence Australia Indigo (formerly the Independent Living Centre WA)

18, 33D, 53 37389 30, 108

37399

1300 788 855

62148

9381 0600

37174

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Products & Services

Advert Page

PHONE (08)

AgedCareGuide.com.au

DPS Web ID

Products & Services

MOBILITY AND EQUIPMENT continued

SAFETY AND SECURITY

My Flex Care Assisted Travel

9427 7500

38073

Home Care South West, Southern Plus

07 5591 7744

62252

Indigo (formerly the Independent Living Centre WA)

Independence Australia

1300 788 855

62148

The Bidet Shop

07 5591 7744

62252

0433 796 512

37082

Empathy Care

9291 3064

37735

Relacs Placement Consultants

6143 2565

95, 99

37776

Simpatica - Care Inspired Consultancy

0403 297 869

62671

Stress Less Aged Care Consultancy

0438 698 888

38884

The Bidet Shop

PATIENT CARE EQUIPMENT

PLACEMENT CONSULTANTS

37, 71, 38165 0431 795 686 121, 123

Southern Plus Realty

9228 2220

SKIN AND WOUND CARE Independence Australia MercyCare Community Nursing

1800 637 299

Alzheimer's WA Volunteering Program

1300 667 788

30, 108

37381

Italo-Australian Welfare & Cultural Centre (CVS)

9228 2220

37632

Southcare Social Support

9450 6233

20068

Southcare Community Visit Service

9450 6233

37378

PHONE (08)

WEBSITE (www.)

Resi

Aegis Aged Care

6254 8200

aegis@aegiscare.com.au

aegiscare.com.au

Alinea

9381 0111

info@alinea.org.au

alinea.org.au

9 9

Alzheimer's WA

1300 667 788

support@alzheimerswa.org.au

alzheimerswa.org.au

Amana Living

1300 262 626

info@amanaliving.com.au

amanaliving.com.au

Amaroo Villages

1300 653 967

amaroo@amaroovillage.com.au

amaroovillage.com.au

9490 2393

admin@astleycare.com.au

astleycare.com.au

1300 660 640

customer@baptistcare.com.au

baptistcare.com.au

Bethanie

13 11 51

info@bethanie.com.au

bethanie.com.au

Bowra & O'Dea Funeral Directors

9231 5100

admin@bowraodea.com.au

bowraodea.com.au

1300 223 968

welcome@brightwatergroup.com

brightwatergroup.com

Care Net Community Nursing

9385 5100

support@carenet.net.au

carenet.net.au

Carinya Care Services

9339 3760

admin.assist@carinyacare.com.au

carinyacare.com.au

1300 244 111

catholichomes@catholichomes.com

catholichomes.com

Chung Wah Community & Aged Care

9328 3988

enquiry@chungwahcac.org.au

chungwahcac.org.au

Comfort Keepers

9492 8920

info@comfortkeepers.com.au

comfortkeepers.com.au

Coolibah Care

9535 0300

info@coolibah.org.au

coolibah.org.au

COTA

1300 140 050

info@cotamembership.org.au

cotamembership.org.au

CPE Group

1300 665 082

info@cpegroup.biz

cpegroup.biz

6458 7555

info@curtinheritage.com.au

curtinheritage.com.au

Dementia Care Specialist

0438 951 884

theresa@thedementiaeducator.com.au

dementiacarespecialist.com.au

Dementia Support Australia

1800 699 799

dsa@dementia.com.au

dementia.com.au

Curtin Heritage Living

Emerald Life

9381 1428

info@emeraldlife.com.au

emeraldlife.com.au

Empathy Care

9291 3064

info@empathycare.com.au

empathycare.com.au

Hall & Prior Aged Care

9321 1388

info@hallprior.com.au

hallprior.com.au

Advert Page 10-11, 68

Sup

ORGANISATION

Catholic Homes

37402

VISITORS AND VOLUNTEERS

This section only includes organisations and businesses who have chosen to promote with DPS

Brightwater

37633

37, 71, 19523 1300 000 161 121, 123 1300 788 855 47 62148

Home Care South West, Southern Plus

Organisation & Business Reference Index listed alphabetically

Baptistcare WA

AgedCareGuide.com.au

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Astley Care

DPS Web ID

den tial port Aged C Reti ed & A are / SR ssist rem S Hom ent Liv ed Livi ng ing e Ca In H re Pack ome age Cent Care Se s re B rvic Day ased Ca es The r e Prod rapy Ce ntre ucts and Serv ices

REAL ESTATE AND MOVING

Advert Page

37, 71, 19523 1300 000 161 121, 123 9381 0600 45 37174

Italo-Australian Welfare & Cultural Centre

Aged Care & Retirement Placement Services

PHONE (08)

157

9 9 9 9 9 9 9 9 9 9 9

9 9

999 9 30, 108 9999 9 IFC, 119, 142 52, 72 99 41 999 13 9999 27 99999 9 111 5, 28 999 99 9 29 51 9 999 99 19, 77 83 999 38 99 7 9999 9 9 104 144 99 64D 9 9 109 9 107 15

999

9 9

92 18, 33D, 53

D Divider IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Aged Care Guide

W E S T E R N A U S T R A L I A 2 0 21 / 2 2

Organisation & Business Reference Index listed alphabetically This section only includes organisations and businesses who have chosen to promote with DPS ORGANISATION

PHONE (08)

Harold Hawthorne Community Centre

9470 1155

Indigo Italo-Australian Welfare & Cultural Centre

WEBSITE (www.)

reception@hhcentre.org

hhcentre.org

perth@homeinstead.com.au

perth.homeinstead.com.au

1300 788 855

theteam@independenceaustralia.com

independenceaustralia.com

9381 0600

general@indigosolutions.org.au

indigosolutions.org.au

Home Instead Perth North, South and SW WA 6310 0400 Independence Australia Group

9228 2220

centro@iawcc.org.au

Juniper

1300 313 000

juniper@juniper.org.au

juniper.org.au

Just Better Care Australia

1300 587 823

info@justbettercare.com

justbettercare.com

9398 7374

admin@manoah.org.au

manoah.org.au

Mercy Community Services

1800 637 299

agedcare@mercycare.com.au

mercycare.com.au

Mercy Health

1300 478 776

information@mercy.com.au

mercyhealth.com.au

Midland Nursing Home

9274 3157

midnurse@midnurse.com.au

Morrissey Homestead

9725 4699

info@mhi.org.au

mhi.org.au

My Flex Health

9427 7500

info@myflexhealth.com.au

myflexhealth.com.au

MYVISTA

9207 4666

info@myvista.com.au

Nazareth Care

03 9830 5022

admin.camberwell@nazarethcare.com

Opal HealthCare

1300 362 481

communications@opalagedcare.com.au

myvista.com.au sistersofnazareth.com/region/ australasian-region opalhealthcare.com.au

9381 2800

contact@oryxcommunities.com.au

oryxcommunities.com

Perth Aged Care Financial Advisers

1300 472 232

enquiries@pacfa.com.au

pacfa.com.au

Public Trustee WA

1300 746 116

public.trustee@justice.wa.gov.au

publictrustee.wa.gov.au

6007 3125

admin@regentsgarden.com.au

regentsgarden.com.au

1300 998 100

advice@regis.com.au

regis.com.au

6143 2565

info@relacs.net.au

relacs.net.au

Right at Home Australia

1300 363 802

info@rightathome.com.au

rightathome.com.au

Rosewood Care Group

1300 971 771

info@rosewood.org.au

rosewoodcare.org.au

Roshana Care Group

9279 9888

admin@roshana.com.au

roshana.com.au

SHINE Community Services

9253 5555

reception@shinecs.com.au

shinecs.com.au

Manoah Homes

Oryx

Regents Garden Group Regis Aged Care Relacs

Simpatica

0403 297 869

rita@simpatica.net.au

simpatica.net.au

Simply Helping

1800 998 866

info@simplyhelping.com.au

simplyhelping.com.au

9450 6233

enquiries@southcare.org.au

southcare.org.au

1300 669 189

info@scrosswa.org.au

southerncrosscarewa.org.au

Southern Districts Support Association

9498 4800

info@sdsa.org.au

southerndistricts.org.au

St Bart's

9323 5100

enquiries@stbarts.org.au

stbarts.org.au

St Basil's Aged Care (WA)

6146 2585

stbasils@stbasilswa.org.au

stbasilswa.org.au

02 9675 3285

info@stsimeon.org.au

stsimeon.org.au

Southcare Southern Cross Care (WA)

St Simeon Healthcare Stirling City Council

9205 8555

stirling@stirling.wa.gov.au

stirling.wa.gov.au

Stress Less Aged Care Consultancy

0438 698 888

info@stresslessagedcare.com.au

stresslessagedcare.com.au

Susan M Clarke & Associates

0433 796 512

susanmclarke@westnet.com.au

agedplacements.com.au

6250 0000

Natalie.Hodi@swancare.com.au

swancare.com.au

1800 243 387

advertising@thebidetshop.com.au

thebidetshop.com.au

9331 5866

homecare@thecarers.com.au

thecarers.com.au

The Salvation Army Aged Care

1300 111 227

acp.enquiries@aue.salvationarmy.org

agedcare.salvos.org.au

WA Aged Care Financial Solutions

1300 827 229

info@agedcarefswa.com

agedcarefswa.com

9340 9200

info@wpfp.com.au

wpfp.com.au

SwanCare The Bidet Shop The Carers

WP Financial Planners SRS Supported Residential Service

Resi de n Sup tial Age port dC Reti ed & A are / SR ssist rem S Hom ent Liv ed Livi ng ing e Ca In H re Pack ome age Cent Care Se s re B r vi c Day ased Ca es The r e Prod rapy Ce ntre ucts and S er v ices

158

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23 9 99 9 96 999999 37, 71, 121, 123 21 999 127 9 9 3 999 27 9 24 999 9 94 9 91 61, 120 99 9 44 26 99 67

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AgedCareGuide.com.au

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159

ACAT Regions

Aged Care Assessment Teams (ACAT) are responsible for all assessments for Government funded aged care and Home Care Packages. This list provides you with the Council/Local Government Area that each ACAT services. All assessments are coordinated through My Aged Care. Call 1800 200 422 if you would like to organise an assessment.

METROPOLITAN AREA

Swan ACAT

Pilbara ACAT

REGIONAL AREA

South West ACAT

Bassendean, Kalamunda (part), Mundaring, Swan (part)

Armadale ACAT

Armadale, Gosnells (part), Serpentine-Jarrahdale

Bentley ACAT

Belmont, Canning, Gosnells (part), Kalamunda (part), Melville (part), South Perth, Victoria Park

Fremantle ACAT

Cockburn, East Fremantle, Fremantle, Kwinana, Melville (part)

Joondalup ACAT – satellite office (part of Osborne Park ACAT)

*NB: Assessments for hospital clients only*

Osborne Park ACAT

Joondalup, Stirling (part), Swan (part), Wanneroo

Rockingham Peel ACAT

Mandurah, Murray, Rockingham, Waroona

Royal Perth ACAT

Bayswater, Perth (part), Stirling (part), Vincent (part)

Sir Charles Gairdner ACAT

Cambridge, Claremont, Cottesloe, Mosman Park, Nedlands, Perth (part), Peppermint Grove, Subiaco, Vincent (part)

Esperance ACAT Esperance

Goldfields ACAT

Coolgardie, Dundas, Kalgoorlie-Boulder, Laverton, Leonora, Menzies, Ngaanyatjarraku

Great Southern ACAT

Albany, Broomehill-Tambellup, Cranbrook, Denmark, Gnowangerup, Jerramungup, Katanning, Kent, Kojonup, Plantagenet, Ravensthorpe, Woodanilling

Kimberley ACAT

Broome, Derby-West Kimberley, Halls Creek, Wyndham-East Kimberley

Midwest ACAT

Carnamah, Carnarvon, Chapman Valley, Coorow, Cue, Exmouth, Greater Geraldton, Irwin, Meekatharra, Mingenew, Morawa, Mount Magnet, Murchison, Northampton, Perenjori, Sandstone, Shark Bay, Three Springs, Upper Gascoyne, Wiluna, Yalgoo

Ashburton, East Pilbara, Karratha, Port Hedland (includes West Pilbara) Augusta-Margaret River, Boyup Brook, Bridgetown-Greenbushes, Bunbury, Busselton, Capel, Collie, Dardanup, Donnybrook-Balingup, Harvey, Manjimup, Nannup

Wheatbelt ACAT

Beverley, Boddington, Brookton, Bruce Rock, Chittering, Corrigin, Cuballing, Cunderdin, Dalwallinu, Dandaragan, Dowerin, Dumbleyung, Gingin, Goomalling, Kellerberrin, Kondinin, Koorda, Kulin, Lake Grace, Merredin, Moora, Mount Marshall, Mukinbudin, Narembeen, Narrogin, Northam, Nungarin, Pingelly, Quairading, Tammin, Toodyay, Trayning, Victoria Plains, Wagin, Wandering, West Arthur, Westonia, Wickepin, Williams, Wongan-Ballidu, Wyalkatchem, Yilgarn, York

Contact phone number for all offices: 1800 200 422

Abbreviations AC.............................................................................. Aged Care ACAT................................Aged Care Assessment Team ACHA........................Assistance with Care & Housing for the Aged ACL............................................................ Aged Care Living ACS.................................................... Aged Care Service(s) Apts.....................................................................Apartments Assoc.................................................................... Association ATSI......................... Aboriginal, Torres Strait Islander Aust........................................................................ Australian CALD............... Culturally and Linguistically Diverse CBC..........................................................Centre Based Care CC............................................................... Community Care Com’ty................................................................ Community Coop.................................................................... Cooperative CS................................................... Community Service(s) Ctr..................................................................................... Centre DAP.......................... Daily Accommodation Payment Dis.............................................................................. Disability

Dist................................................................................. District DTC.......................................................Day Therapy Centre DVA........................... Department of Veterans’ Affairs Estn................................................................................Eastern Fmr................................................................................. Former Gtr................................................................................... Greater H/Care or HC..................................................... Home Care HCP...............................................Home Care Package(s) Hlth................................................................................. Health Hosp............................................................................Hospital HS............................................................. Health Service(s) Hse................................................................................... House IBC............................................................Inside Back Cover IFC............................................................Inside Front Cover ILU...................................... Independent Living Unit(s) Indep................................................................ Independent LGBTIQ................Lesbian Gay Bisexual Transgender Intersex Questioning

Lwr....................................................................................Lower Melb......................................................................Melbourne Metro............................................................... Metropolitan N/Home....................................................... Nursing Home N/hood...................................................... Neighbourhood NESB.................. Non English Speaking Background NH................................................................... Nursing Home Nth.................................................................................... North Nthn.......................................................................... Northern NW........................................................................ North West OBC...................................................... Outside Back Cover PAG........................................ Planned Activity Group(s) Prog...................................................................... Program(s) RAC................................................. Residential Aged Care RAD...............Refundable Accommodation Deposit Reg..............................................................................Regional Res......................................................................... Residential Ret/Retire.......................................................... Retirement

RV.......................................................... Retirement Village SE.............................................................................South East Serv.......................................................................... Service(s) SL.............................................................. Supported Living Soc..................................................................................... Social SRS...............................Supported Residential Service SSG.............................................Social Support Group(s) Sth..................................................................................... South Sthn...........................................................................Southern STRC.................................. Short Term Restorative Care Supp............................................................................ Support SW.............................................................. South West(ern) TCP....................................... Transition Care Program(s) Trans......................................................................... Transport VHC................................................... Veterans’ Home Care VMCH................................. Villa Maria Catholic Homes Wstn............................................................................Western

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Aged Care Guide

Index

Abbreviations............................................................................................................. 159 Aboriginal and Torres Strait Islander (ATSI).................................................84 Advocacy....................................................................................................................... 105 Aged Care Assessment Team (ACAT)................................................................49 Appeal..........................................................................................................................49 Assessment...............................................................................................................49 Referrals......................................................................................................................49 Regions..................................................................................................................... 159 Aged care checklist....................................................................................................75 Aged care explained....................................................................................................7 Aged care homes.................................................................................................. 8, 51 Accommodation payments..............................................................................60 Accreditation and certification......................................................................55 Basic Daily Fees.......................................................................................................59 Charter of Rights....................................................................................................56 Complaints.................................................................................................................58 Costs..............................................................................................................................58 Cultural services....................................................................................... 150-152 Directory listings...................................................................................... 118-138 Extra services...........................................................................................................80 Homes and their services..................................................................................52 How much will I pay............................................................................................60 Payment Options...................................................................................................62 Quality standards...................................................................................................55 RAD & DAP.................................................................................................................62 Where do I start......................................................................................................51 Applying to a home...................................................................................................63 Waitlist.........................................................................................................................63 Vacancy.......................................................................................................................63 Assessments.......................................................................................................... 48-49 Assistive technology options...............................................................................43 Independent Living Centres............................................................................45 Mobility aids.............................................................................................................43 Technology................................................................................................................44 Care leavers....................................................................................................................84 Carer support............................................................................................................. 110 Counselling services.......................................................................................... 110 Support groups.................................................................................................... 110 Support lines......................................................................................................... 110 Case management.....................................................................................................95 Centre Based Care Services...................................................................................40 Directory listings...................................................................................... 154-155 Commonwealth Home Support Programme (CHSP).............................19 Am I eligible?...........................................................................................................21 Directory listings...................................................................................... 153-154 Types of services provided................................................................................21 Urgent needs............................................................................................................22 What is CHSP?..........................................................................................................21 Who is CHSP for?....................................................................................................21 Who pays for CHSP services?...........................................................................22 Consumer Directed Care..........................................................................................18 Contents..............................................................................................................................1 Continence......................................................................................................................46 Costs for residential care.........................................................................................58 Accommodation payments..............................................................................60 Basic daily fees........................................................................................................59

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Costs for residential care continued How much will I pay............................................................................................60 Cultural services..........................................................................................................82 Directory listings ..................................................................................... 150-152 Partners in Culturally Appropriate Care....................................................82 Culturally and Linguistically Diverse (CALD) people...............................84 Directory listings ..................................................................................... 150-152 Daily Accommodation Payment (DAP)...........................................................62 Daily living in a nursing home............................................................................67 Day Therapy Centres..................................................................................................42 Directory listings................................................................................................. 155 Deciding on a home..................................................................................................64 Definition of often used terms......................................................................... 112 Dementia support................................................................................................... 106 Changed behaviours......................................................................................... 108 Specialised support........................................................................................... 109 Directory index.......................................................................................................... 113 Aged care home listings...................................................................... 118-138 Centre Based Care listings................................................................... 154-155 Council district map.......................................................................................... 116 Council reference index................................................................................... 114 Culturally appropriate homes and services.............................. 150-152 Day Therapy Centres listings......................................................................... 155 Extra services listings....................................................................................... 138 Home Care Packages listings............................................................. 143-150 In home care provider listings.......................................................... 153-154 Local Government Area (LGA) reference index.................................. 116 Organisation & Business index......................................................... 157-159 Products & Services listings............................................................... 156-157 Retirement accommodation listings............................................ 139-140 Suburb reference index................................................................................... 115 Town reference index....................................................................................... 115 Disability..........................................................................................................................84 End of life care........................................................................................................... 111 Palliative care in a nursing home.............................................................. 111 Residents with dementia............................................................................... 111 Services to help at home................................................................................ 111 Estate planning......................................................................................................... 102 Enduring Power of Attorney and Guardianship................................ 102 Extra services................................................................................................................80 Directory listings................................................................................................. 138 Financial advice...........................................................................................................97 Financial counselling...........................................................................................98 How an expert can help.....................................................................................97 Paying for your care..............................................................................................97 Financially disadvantaged....................................................................................84 Flexible restorative care..........................................................................................39 Frequently asked questions..................................................................................73 Home Care flow chart..............................................................................................16 Home Care Packages.................................................................................................25 Approved providers..............................................................................................29 Are you eligible?.....................................................................................................29 Cost................................................................................................................................31 Directory listings...................................................................................... 143-150 Exit fees....................................................................................................................... 32 Home Care Agreement.......................................................................................29 How much you will pay......................................................................................31 Priority.........................................................................................................................29

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Home Care Packages continued Quality and complaints......................................................................................32 Services not provided..........................................................................................26 Services provided...................................................................................................26 Types of packages .................................................................................................25 Homeless.........................................................................................................................84 How to use the Aged Care Guide.......................................................................14 In home support.........................................................................................................17 Directory listings...................................................................................... 153-154 LGBTIQ...............................................................................................................................84 Moving into a home..................................................................................................66 What can you bring..............................................................................................66 Making the transition.........................................................................................67 My Aged Care................................................................................................................12 Referral code............................................................................................................12 Placement consultants............................................................................................93 Case management................................................................................................95 Choosing a placement consultant................................................................91 How a placement consultant can help......................................................91 Negotiate and advocate for you....................................................................92 Resolving family disputes.................................................................................94 Private home care.......................................................................................................33 RAD and DAP explained..........................................................................................62 Refundable Accommodation Deposit (RAD)...............................................62 Regional Assessment Service (RAS).................................................................48 Assessment...............................................................................................................48 Referrals......................................................................................................................48 Regaining your independence............................................................................36 Resident agreement.................................................................................................70 Residential Care flow chart...................................................................................50 Respite .............................................................................................................. 8, 35, 81 At home.......................................................................................................................35 Centre Based Respite Care................................................................................35 Cost........................................................................................................................35, 81 Eligibility.....................................................................................................................35 Residential respite................................................................................................81 Restorative care...........................................................................................................39 Retirement living.................................................................................................. 9, 86 Choosing a village.................................................................................................90 Departure/exit fee.................................................................................................90 Deposit or entry contribution.........................................................................89 Directory listings...................................................................................... 139-140 Fees and charges....................................................................................................89 Ownership.................................................................................................................89 Sense of community............................................................................................90 Types of villages.....................................................................................................86 Vacating......................................................................................................................89 Rural & Regional clients..........................................................................................84 Short Term Restorative Care.................................................................................39 Special needs groups................................................................................................84 Support at home.........................................................................................................17 Supported Living........................................................................................................85 Transition Care..............................................................................................................36 Useful phone numbers and websites.................................................................6 Veterans...................................................................................................................42, 84 Waiting for residential care..................................................................................63 Waiting lists..............................................................................................................63

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Call 1300 186 688 or email sales@dps.com.au

YOUR DPS SALES TEAM www.AgedCareGuide.com.au

www.DisabilitySupportGuide.com.au

Matt

Mar

Juniper, your partner in aged care HOME AND COMMUNITY CARE

We’re here to help when choosing Home Care, Retirement Living and Residential Care. At Juniper, our caring and experienced teams will get to know you, providing you with care, support and a community that is just right for you.

RETIREMENT LIVING

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Home and Community Care Your choice of flexible care and support in your own home, from assistance with day-to-day activities, to extensive nursing care. Retirement Living Enjoy a sense of community and security in our wide range of easy-living retirement villages. Residential Care Enjoy personalised care and support from our experienced and friendly care teams. Dementia care and respite services are also available.

Find out more at juniper.org.au Or call us on 1300 313 000