Current Initiatives – FT360 Update

The FT360 team have plenty of updates to share with our wonderful team!

Key Highlights:

• Medox has gone live with FT360 which is a huge achievement! With all of Drake now using FT360, we can start to align and standardise processes to maximise the benefits of using this system.

• RatesCalc has gone live across Drake Staffing, Government and Professional! Through this, new rates have been “synced” to our FT360 Job Templates, reducing manual keying, risk of error, whilst ensuring rates align with Fair Work requirements.

• RatesCalc was used to enable our FWA increases, price improvement program and statutory increases. We look forward to embedding this across Drake and providing a more seamless experience for client quoting and rate compliance.

• Annual Rate increases were managed through FT360 for the first time, with everything ready in time for pay and bill! This is a huge undertaking at any time but especially with new systems. Amazing work to all involved!

• Bulk Actions available via the Job Order search – Quick Reference Guides are available on Insight here!

Up Next:

• RatesCalc Training on new client quoting and electronic signatures.

• Embedding compliance into our candidate and job order records to reduce the risk of issues with our workforce.

• Improving Broadbean automation and template use.

• Candidate and client onboarding project that will be enabled via the Drake Forms platform upgrade.

• Ongoing reporting improvements across all areas.

FT360 Training

• With the ‘Big Sales Push’ for Back in Black, Drake Staffing, Government and Professional leadership teams have participated in system training for managing activity. This is now being rolled out across branches as they embed FT360 into their daily activities.

• Activity-related reports are now available in FT and include Jobs in Progress, Activity by Comments, and Activity by User reports. Everyone can utilise these to measure and manage the activity being conducted. If it isn’t in the system, it didn’t happen!!

• We are developing a training roadmap to deliver specific FT360 sessions. We will reach out in the coming weeks for input into key topics that will support you to succeed with FT360

• Developing QRGs and training modules around best practice use of FT and ENTO for SMS and email communications across a range of scenarios.

• There are a range of Quick Reference Guides (QRGs) available on Drake Insight that are updated regularly.

Access Quick Reference Guides