Nemag offers wide experience and high-level customer service

Family business and grab specialist Nemag was founded in 1924. The company’s power to innovate leads to increased efficiency in the bulk handling operations of its customers. Its expertise and experience means is the reason for its stellar reputation among dry bulk handling organizations around the world.

Nemag supplies a full range of four-rope operated mechanical grabs —for loading and unloading: ores, grains, scrap, minerals, aggregates and other dry bulk goods. Together with its high quality rope connections systems, Nemag always has a productive solution.

Ever since its foundation, Nemag from the Netherlands has believed strongly in the power of innovation to increase the efficiency of customers’ bulk handling operation. This belief has won Nemag countless industry and non-industry awards.

To meet the specific requirements of its customers, Nemag has developed a range of dry bulk grabs. Each grab has its own advantages for specific applications. Increased production, low operational costs, enhanced safety, environmentally friendliness and reduction of the use of trimming equipment have been taken into consideration when developing grab solutions.

Technological Developments

In close co-operation with leading bulk terminal operators, crane manufacturers, technical universities and other stakeholders in the industry, Nemag continues to develop new products for the dry bulk industry. The aim is always to reduce handling costs per tonne of dry bulk materials transferred.

The latest software technology like 3D CAD, Multi Body Dynamics (MBD), Discrete Elements Methods (DEM) and Finite Elements Methods (FEM) support

Nemag’s team of designers in optimizing all of its grabs. High tensile steels, wearresistant steels and advanced bearing technology enables the company to design extremely productive, light weight and durable grab mechanisms.

Nemag Tudelft

Nemag inventions include the scissor grab, specialized rubber-lined lip sealing systems for handling powdered cargo, the patented Nemag quick-release link and the Nemag rope pear socket for high strength wire ropes, the introduction of a new generation of environmentally friendly clamshell grabs, and last but not least, the patented and awards winning nemaX grab. Nemag is rewarded by the Dutch Chamber of Commerce with the 20th position of most innovative companies (MKB) in the Netherlands.

Customer Support

Alongside innovation, customer support and a very intensive after-sales service are of paramount importance to both Nemag and its customers. A global network of specialized representatives supported by Nemag specialists are ready to assist customers worldwide.

Leading steel plants, bulk handling companies and crane manufacturers in over 60 countries worldwide are part of Nemag’s customer base for decades: companies which, just like Nemag, stand for innovation, quality and reliability.

Service And Maintenance

A Nemag grab lasts longer than average and requires little or no maintenance. Because these grabs have to function optimally for long periods of time and under the toughest possible circumstances, Nemag offers a service and repair team. This team can adequately be of service to you in practically all situations. For Nemag, service and maintenance matters. Nemag always keeps in touch with its customers and offers complete and ongoing after sales support.

Quality Control

Guaranteeing the quality is embedded in the production process. The Nemag system for quality control checks the company’s own products and methods, but also that of its suppliers. Links and sockets are tested by independent laboratories on a regular basis. Newly built grabs, repaired grabs and all links and sockets are tested before they leave the factory.

Technology

Nemag has proved to manufacture products with a long life cycle and an extremely low break-down rate. It has at its disposal a great store of knowledge about which grab technique is best suited for the efficient handling of bulk goods. Its highly qualified technicians and engineers apply this technical knowledge and expertise to their designs to optimize its existing products and develop new ones.

WHY NEMAG?

When buying a Nemag product, customers also buy a 100% service guarantee that doesn’t end when the warranty period expires.

Whether it is a grab, a Quick Release Link or a Rope Pear Socket, Nemag products are always on the move. Nemag’s employees value direct contact with all its clients and regularly visit customers around the world. It is happy to assist in the long life cycle of its customers’ grabs and is happy to prove that its quality control does not stop after delivery. For international clients, Nemag has an extensive network of selected representatives that take care of the professional after-sales service. Nemag takes service and repairs very seriously. DCi