Storyboards

Choose solutions

4-6

15-30 min.

Complexity Storyboards are small cartoons illustrating how a solution will work in practice. Storyboards are particularly suitable for showing ideas to others, such as decision-makers or other participants in a design sprint, and their purpose is either to convince others or to request feedback on a solution idea.

Not all people want to or are able to make drawings. However, our experience is that there is usually at least one person in a group who is willing to have a go, and who also thinks that it is fun. It is also important to tell the participants that it does not have to be beautiful drawings. Drawings with stick figures are often sufficient.

Steps 1. Choose particularly promising solution ideas or concepts to be illustrated in a storyboard. 2. Ask the participants to identify particularly important work tasks at which the solution idea is aimed. Then ask them to describe a sequence of work tasks that the solution supports.

If relevant, use a sequence model for this. 3. Then ask the participants to draw this sequence of work tasks. Thought or speech bubbles may be used on the drawing or short subtitles. During this process, the participants may receive elaborations or clarifications of some aspects of the solution idea. 4. The finished storyboard is a form of testing of the solution.

Other participants can now provide feedback on the solution. Storyboards can also be presented to relevant persons who have not participated in the design sprint. This may be a project owner or other parties with decision-making competence who need to be convinced that this is a good solution.

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14 • Tools 6 : testIng and selectIng solutIon ProPosals

In case 2, the participants created this storyboard, which outlines a plan for how to handle workload during a peak load period.

14 • Tools 6 : testIng and selectIng solutIon ProPosals

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