The IGLO model

The IGLO model can be used to prepare how a solution concept is to be implemented in practical terms. The idea is to review what the different levels of the organization are to contribute to realizing the concept. Once the participants have ascertained what is required at each level, they can write down specific tasks and persons responsible on post-its and place them on the template.

IGLO stands for: Individual – the individual employee Group – the team/department Leadership – the middle management Organization – the senior management level

Steps 1. Place the IGLO template in an A0 format on a wall. Alternatively, draw the IGLO model on a whiteboard. Hand out postits to the participants. 2. The selected solution is available in some form or other. 3. You ask the participants to discuss what actions are necessary to make the solution implementable in practice. Who will do what at which level in the IGLO model? 4. The participants can write their proposals for who can/are to do what on post-its and place them on the IGLO template.

Alternatively, the facilitator continuously writes the participants’ proposals on the IGLO template. 5. When there is agreement on the completion of the IGLO model, the facilitator may ask whether it should be turned into a proper action plan containing tasks, responsibilities, the resources required, and a deadline. 6. The facilitator ensures that one or more of the participants will make sure that the completed IGLO model and/or action plan gets to the right people after conclusion of the workshop.

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Individual

• Examine price of new weighing cells • Order display from IT

Groups

• Inform colleagues

Organization

• Plan relocation days

OHS organization

• Make a risk assessment • Inform main OHS committee

Management

• Approve draft budget

The figure shows how the participants in case 1 used IGLO to describe which tasks had to be solved to turn their solution proposal into reality.

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