Duplex Newsletter 2007

THE

NEWS

www.duplexcleaning.com.au

2ND QUARTER 2007 PL

EA

D.O

SE

Photo of the award winning Duplex 420 floor scrubber

HOW TO GET THE MOST OUT OF YOUR DUPLEX MACHINE

INSIDE THIS ISSUE: How to get the most out of your Duplex…

1

Duplex Correctly!

2

Duplex Spills Management 2

Duplex Club

2

Cleaning Trends

3

Lets Face it, Stains are Pains

3

Can you restore Flotex?

3

C

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CL

National Training Seminar 4

Welcome all readers to the inaugural Duplex News.

At Duplex we want you to get the most out of your cleaning machine. However there are many facilities where new staff members have not read the Duplex instruction book and never viewed the operating video or CD. So the new staff member has never been trained in the correct use of the Duplex machine.

So to assist facility staff and correct the lack of operating knowledge we endeavour to improve cleaning practices and productivity by adding to the Duplex experience.

In recent years we have developed several training programs to compliment Duplex operation including Chemical Free Cleaning, Spills Management System, and the FIX-IT solution to dissolve chemical suds. Now it’s time to go back to the BASICS of Duplex Operation.

Each quarterly newsletter will focus on various cleaning matters and provide information on different Duplex products that make everyday cleaning easier. 2007 will see a series of Nationwide Duplex Training Seminars and new product launches. There are exciting times ahead for all our customers.

Ken McDonald Managing Director Duplex Cleaning Machines P/L

TWICE AS CLEAN TWICE AS FAST The idea of halving cleaning time is every cleaners dream but it has always seemed somewhat of a myth. Although new companies always enter the market promising the world with cleaning new products; the majority shortly disappear after their products fail to deliver. Duplex on the other hand unlocked the secret to floor cleaning 25 years ago through innovative precision engineering and thousands of customers would testify that they are definitely not a pretender.

One example of a now happy cleaner, Greg an M.B.A. Service Contractor said “I did 20 classrooms in 8 hours using a Duplex, compared to 10 classrooms in 20 hours using a hose and steam”. Greg further says, “Duplex kills anything else I have used before and it is 50% quicker”.

Thankfully Greg now cleans better than he calculates as in his case this figure really equals 500% quicker

HOW TO USE THE DUPLEX CORRECTLY!

It is in the best interest of the facility that the floors be maintained and cleaned regularly. This means that the Duplex should be used on high traffic areas weekly like corridors, entrances and exits. Also for the best results from your Duplex use the machine in laps, not in back and forth motions.

CLEANING SCHEDULE

USE DUPLEX IN LAPS TO CLEAN

AREA

CLEAN

SQUEEZE WATER

Squeeze trigger

Corridors

Weekly

2 Steps

2. Step

Rooms

Quarterly

2 Steps

1. Step

Entrances

Weekly

2 Steps - more water if dirty

Squeeze trigger

Dining Room

Weekly

More water if spills

2. Step

Regular cleaning must be done, above is a cleaning

1. Step

schedule that your facility can use

COMMON BLUNDER IS BACK AND FORTH MOTION

FAST VAC

DUPLEX

ESCALATOR CLEANER

CLEAN AIR

Is this statement true or false? Using detergent will help get rid of nasty stains? The answer is surprisingly, No. “Let’s face it, stains are pains” says Graham Caldwell of Flotex, “most people perceive that using detergents and carpet shampoos will do a thorough job on stained floors”.

In fact most professional cleaners know that if those chemicals aren’t diluted to a very weak state, they will leave behind a sticky coat allowing stains to build-up on the fibres of the carpet.

According to Graham left over residue of detergent is the enemy of Flotex Fix-It and Flotex Clean-It, and they must be removed. Flotex Fix-It and Flotex Clean-It are formulated to not leave harmful chemical residues behind providing a first class job. No liquid or dirt will penetrate the carpet due to the protective vinyl backing.

DO A SUDS TEST: 1. Pour plain water onto the darkest mark 2. Scrub with a hard bristle brush. Check for soap suds.

3. Push the suds to one side to reveal bright clea Flotex carpet.

First Test for Residual Detergents - Cause of 90% of complaints DO THE SUDS TEST FIRST

CLUB Become a Duplex Club member today and reap the rewards.

The Duplex Club is offering great free advice and assistances including Cleaning Hints and Tips and access to our online Q&A forum.

For the first time you can gain access to over $500 worth of training videos as well as access to seminars. Helping you over come any issue in cleaning.

In addition you’ll receive monthly promotions that could save you even more money!

We know cleaners hate waste, so don’t waste time and fax back your details or apply online

Contact us for a FREE Duplex Spills Management Poster - see page 4

LET’S FACE IT, STAINS ARE PAINS!

WHAT TO DO FIRST WITH DIRTY FLOTEX CARPET

JOIN NOW ITS FREE

1. FLUSH The key to removing odours and stains is Flushing. Dilute the effected stain area with plenty of water. Literally pour a jug of water onto the spill. At least one litre of water will be necessary. The larger the spill the more water you will need to use.

2. ABSORB Absorb up the stain and water with a towel 3. RECORD Record the place and time of the spill so the cleaners can find it and Duplex it as soon as they come in.

4. DUPLEX Your cleaning staff check the book daily. Using a bucket of water Duplex the spill.

BUGS IN HOSPITALS Battling the bugs in hospitals is a major issue. Not only for the cleaners but for the patients. Left over residues of liquids are the most common cause. The perfect solution is to use more water on spills. Read Managing Spills.

The answer is YES. Flotex is quite easy to restore and it only involves simple easy to understand instructions

1. Back & forth motion like a vacuum 2. Not enough water released to remove heavy dirt 3. Duplex not used frequently enough 4. Using detergents

Expertly treat your Spills

CHEWING GUM Chewing gum is evil and everyone that has tried to remove it from furniture, flooring or from underneath tables and chairs knows that it is completely frustrating. The quickest solution is to use steam and a brush to remove. No chemicals should be used!

CAN YOU RESTORE FLOTEX CARPET?

COMMON DUPLEX USER MISTAKES

SPILLS MANAGEMENT SYSTEM

CLEANING TRENDS

POSITIVE TEST

NEGATIVE TEST

1. Remove Chemical Residues using Flotex Fix-It. 2. Follow as for “negative test” for the next scheduled wet clean.

1. Use Flotex Clean - It. 2. Vacuum with a motorised brush.

DIRTY FLOTEX CARPET: 1. Pour water on affected area 2. Scrub only with Duplex cylindrical brush floor scrubber on “Scrub Mode”.

3. If SUDS pour on Fix-It (remember 200ml per 5L bucket or 12 cap full) 4. Scrub only agitate Fix-It into the Flotex

JETVAC MAJOR

3

5. Pickup the slurry and reapply if there still suds 6. Continue until no SUDS. It is then fixed.

JETVAC PROFESSIONAL

SALLA

2

6

CHEWING GUM REMOVER

JETSTEAM

THERMOGLIDE

All the products you need

NATIONAL TRAINING SEMINAR 07’ Are you or your staff in need of training? Could you be failing to adhere to the National cleaning standards?

If the answer is YES don’t be alarmed as Duplex Cleaning Machines P/L has the solution for you.

Duplex are currently planning Australia wide training seminars to commence in June 2007. This program will be ideal for all healthcare, aged care, or cleaning companies, and a gift for all cleaning/maintenance staff.

The nation wide program will consist of developed and thoroughly tested methods to help ensure the best clean for your facility; as well as adhering to the AS3733.

Register your interest A.S.A.P so we can begin scheduling training seminars in your area.

SEND IN YOUR DUPLEX STORY If you have a story involving your Duplex cleaning machine, send it to info@duplexcleaning.com.au or National Fax to (03) 9482 4940

FAST FAX BACK RESPONSE IF YOUR INTERESTED IN THE FOLLOWING OFFERS, PLEASE CHECK THE APPROPRIATE BOXES BELOW

PHOTOCOPY AND FAX BACK NATIONALLY TO: (03) 9482 4940 YES, I’d like to join the Duplex Club

YES, I’d like to receive Fix-It information

YES, I’d like to attend the National Training Program 07

YES, I’d like to receive Fastvac information

YES, I’d like to receive a Duplex Spills Management System

YES, I’d like to receive Duplex Steam information

YES, I’d like to receive information on:..............................................

YES, Send the next newsletter via E-mail

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Ph: 1800 622 770

www.duplexcleaning.com.au

info@duplexcleaning.com.au