Partner manual 2016 by elena gardelli

Learn English, Live English in London and Dublin Schools in excellent central locations: London (Kensington & Belgravia) and Dublin (Merrion Square) Friendly caring international atmosphere: with students from over 70 different countries A wide range of quality programmes to suit individual needs: English for Everyday, Study and Work and for parents and their children and teenagers in summer

Carefully selected accommodation in central areas: homestays, residences, studios, apartments,

Partner Manual 2016

Exciting, daily Activity Programme: sightseeing, excursions, workshops, cultural and sports events

Contents

Click on content title to go to relevant page of Partner Manual

Introduction

What’s New for 2016

Information about Frances King

Frances King in London Programme Location Guide Frances King in Dublin

Learning English with Frances King

Choice of programmes In the classroom Progress tests and meetings Student Services Frances King Study Centres Frances King certificate

Why Choose Frances King

The London Experience

The Dublin Experience

Activity Programme

Activity Timetable Weekend Excursions The Coast Discount Tickets in London Sample Activity Programme

Our 2016 Programmes

English for Every Day English for Work English for Study English for Examinations Academic / Career English One-to-One and One-to-Two Programmes London Family & Teenager Programmes Dublin Family & Teenager Programmes Other Programmes in London

30 31

Programme and other Information

Visa students Online test before arrival First day of the programme Programme location and time Programme entry levels Minimum age Passport / ID card Next of kin and student contact details Changes to bookings Attendance Programme materials Progress Meetings Problems Office hours and emergencies Public and School Holidays in 2016 Students Personal Holiday allowance Academic Career Programmes Travel costs Meals and living expenses Re-Enrolment Discount Conduct Photography Course and accommodation refunds The Frances King Student Guides

Accommodation

To book accommodation Staying with a Homestay Frances King homestay hosts Homestay Selection Types of Homestay in London and Dublin Meal plans

Staying with a Homestay

Informing homestays of arrival time Arrival times Living in a Homestay Special requests Holidays Laundry Location of Frances King accommodation

Use of kitchen 4 Dinner Plan 3 Dinner Plan Telephone & Internet Dietary requirements Pets Smoking in Homestays Private bathrooms Minimum age in homestays Christmas Other Students

46 Payment, Terms and Conditions

34 Other Accommodation Information Residences Studios and Apartments Flatshares Hotels

Discount Net payment terms and details Payment of discounts How to make payment in pounds sterling (£) for London bookings How to make payment in euro (€) for Dublin bookings Cancellation terms for net bookings Visa students London / Dublin teenager programmes Cancellation terms for gross bookings Visa students London / Dublin teenager programmes For students who require a pre-entry clearance visa Accommodation for visa student Tier 4 general student visa (GSV) - UK Groups of students Terms and Conditions for Students attending courses listed on the Interim List of Eligible Programmes (ILEP)

34 Staying in Independent Accommodation

36 Transfers

50 FAQs

Booking period First and second choice of accommodation

Transfer Terms and Conditions Public Transport from Airports & Train Stations – London and Dublin

40 Medical, Travel and Course Insurance 41

Key features of Guard.Me insurance policy Insurance fees Summary of cover

42 Our most popular Programmes For Adults and Young Professionals For Families For Teenagers

44 Making a booking at Frances King Enrol a student by email Booking checklist

51 52

Enrolment Availability Payment Programmes & Level of English Re-enrolment Family Programme Accommodation Welfare Airport Transfers Medical, Course and Travel Insurance Applying for a Visa for the UK and Ireland

54 Examination Information 2016 – London Examination Information 2016 – Dublin 55 Guide to English Language Levels Calendar 2016 56 Office Hours and Emergencies

Frances King School of English

Introduction

This manual has been written for all Frances King partners and representatives. Our aims are to: � Ensure that our partners are fully briefed on our programmes and services � Assist the confirmation and booking processes of both the partner and the school � Reduce time and communication costs for both partner and school � Achieve accuracy in placement of students and to improve customer satisfaction � Reduce changes to bookings Building a successful working relationship with the school and our staff A long and successful business relationship is based on mutual respect and understanding and a genuine desire to work together for the benefit of the student. We will support your work, by providing fast and efficient replies to your queries and bookings and try to resolve any issues as quickly as possible. We understand the importance of good feedback from students for future business and we work hard to ensure that each student, not only has an enjoyable time at Frances King and improves their English, but also feels that their stay in London or Dublin was worth the time and expense.

Working with us

All new Partners needs to complete a Partner Questionnaire. Please complete all sections of the Partner Questionnaire and provide the contact details of 2 schools, who you currently work with and who we can contact for a reference. The Partner Questionnaire is available in the password protected Partner area of our website. All Partners need to agree to our Terms and Conditions as well as our Payment Terms. We will send a contract to formalise our agreement and you need to sign and return a copy to us. We will keep a copy of this on our database. There is no need to update the contract each year unless this is required.

You can also visit our web site: www.francesking.com We always encourage our partners and representatives to visit our schools and to meet our staff. We are pleased to make arrangements for you to visit our accommodation or to experience a class. We feel this gives you a better understanding of our organisation and enables us to build a strong working relationship. Please feel free to make an appointment the next time you are either in London or Dublin. Our main London school is at: 77 Gloucester Road, Kensington SW7 4SS and our Dublin school is at: 26 Merrion Square, Dublin 2. Please send us copies of all entries relating to Frances King in your publicity material (brochures and web site) at draft stage, so we may check to avoid any possible misunderstandings. You can also download photographs from the password protected Partner Area of our website and find more information about our programmes and accommodation. https://agents.francesking.com/agents/ default.aspx Username: pictures Password: yellow If you would like to receive our Partner Newsletter with important programme and accommodation information, please let me know. Thank you for reading our information. If you need any help or further information, please do not hesitate to contact our Marketing Team.

Paula Bailey, Marketing Manager, 77 Gloucester Road, Kensington, London SW7 4SS Telephone: + 44 20 7870 6533

It is very important that you read all our information and become familiar with our programmes. Most information about programmes and accommodation, including prices and starting dates, is in our “Learn English, Live English in London and Dublin” 2016 Brochure. We also have a separate brochure with extra information about programmes and accommodation suitable for families and teenagers. 4

Frances King School of English

What’s New for 2016

English for Everyday, Work and Study Standard, Intensive and Intensive Plus programmes with extra language skills, topics and task sessions to focus on students’ everyday, work and study needs English for Work - Club 10 Programme In London, Intensive programmes for working people (25 & 30 lessons per week), maximum 10 students, with extra focus on work topics and skills. English for Examinations Combination of Everyday English and afternoon Cambridge Examination preparation (FCE & CAE) for 4-8 weeks. Shorter programmes, flexible start dates within the first 5 weeks of the course. New Fee Structure Lower hourly price for programmes of 25 & 30 lessons per week and lower weekly prices for longer term study Family Programmes Minimum age for the Junior Course in London and Dublin is now 7 years. In London, we also accept children aged 6 from July 11- August 5 LONDON �

�

Homestay No increase in Homestay prices Residences New Superior Studios in Pure Hammersmith, in addition to Standard Studios Studios & Apartments Chelsea Cloisters Studios (for 2 people) in South Kensington, a short walk to the school. Go Native Kensington Apartments (1 and 2 bedrooms for 2-4 people) in Kensington for families and working people Summer Teenager Programmes Themed workshops – Art & Design, Young Leader and Sports Skills

DUBLIN � Homestay No increase in Homestay prices � Academic Year Programme Longer term study programmes (25 + weeks) and work possibilities in Dublin. Partnership with the American College for undergraduate and post graduate study. � Summer Teenager Programmes at Dalkey Young Leader and Cambridge Examination workshops �

Budget Flatshares Self-catering single, twin and triple rooms in budget flatshares in the centre of Dublin.

Airport Transfer 2016 Lower prices for most airport transfers in 2016

And don’t forget what is NOT new – NO registration fee, and NO summer surcharges on accommodation or courses 6

Frances King School of English

Information about Frances King

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FRANCES KING IN LONDON Our schools are in beautiful parts of central London, in Kensington and Belgravia, in travel zone 1, close to underground stations and tourist attractions. They are within easy reach of each other and are well-equipped with study centres and common areas where students can relax and practise their English with staff and other students. Frances King – Kensington Our school in Kensington is opposite Gloucester Road underground station and we have annexes nearby. The world-famous Victoria and Albert, Natural History and Science Museums and beautiful Kensington Gardens and Kensington Palace are just minutes away. The area has many shops, bars and restaurants and the famous shopping streets of Kensington High Street, Knightsbridge and the King’s Road are all nearby. � � � � � �

Frances King in London was established in 1973 and in Dublin in 2014. We are one of the most popular and well-known schools and we teach approximately 5,000 students per year in our two schools. We are known as a friendly school and we try to help students to feel at home and enjoy their time with us, whether they choose to study Frances School of English 8 in London orKingDublin.

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Frances King – Kensington summer annexes In summer and other busy periods, we also have annexes near the main school. � � � �

12-18 classrooms equipped with interactive whiteboards Wireless Internet Common areas with refreshment facilities Student services assistance

Frances King – Kensington Square Teenager Centre Our summer Teenager Centre, where our residential and day programmes take place, is a short walk from High Street Kensington underground station. It is a self-contained, secure residential campus set in a beautiful garden square with its own lovely garden. We accept students age 13-17 years on our Teenager programmes.

22 classrooms equipped with interactive whiteboards Self-access study area Wireless Internet Coffee bar Common areas with refreshment facilities Student services office

Kensington

Programme Location Guide

English for Everyday

English for Study

l = All year l l = Summer l l l = Spring, Autumn, Winter

English for Work

One-to-One

English for Examinations

Families

lll

Young Learners

lll

n Square

Frances King – Belgravia Our school in Belgravia, for children taking the Family Programme in the summer, is near to Victoria underground station. Buckingham Palace, Hyde Park and the government district of Westminster, with Parliament and Big Ben are a short walk away. We accept children age 8-17 years on our Family Programmes with an accompanying parents or guardian, 21 years and above. We also accept 7 year olds, if they are accompanied on the Junior Programme with an older sibling. � � � �

12 classrooms, many with interactive whiteboards Wireless Internet Common areas with refreshment facilities Student services assistance

Adult Programme Parents who also wish to study, can take the Family Adult or other programmes at our school in Kensington (Gloucester Road underground) which is 10-15 minutes by underground.

Belgravia

Kensington Square

The table and map show where our programmes take place. The schools are within easy reach of each other. Frances King School of English This is a guide only and may be subject to change.

FRANCES KING IN DUBLIN Frances King has schools in central Dublin, on Merrion Square and in Dalkey, a beautiful coastal village only 25 minutes from Dublin city centre. They are well-equipped with study centres and common areas where students can relax and practise their English with staff and other students. Our summer school is located in Dalkey, a charming village by the sea that is home to many of Ireland’s most famous music and literary talents. It is a safe environment where our younger students can experience life in an Irish family home, while enjoying a full sporting and cultural programme.

Frances King – Dalkey Teenager Centre Our teenager summer school is a short walk from the centre of Dalkey village and host families are a maximum walk of 35 minutes’ walk from the school. The school is located on the beautiful coastline of Dalkey and there are great views through many of the classroom windows out over Dublin Bay. The village is a very affluent area and is the perfect location for young students to study and enjoy this picturesque part of Dublin in a safe and friendly environment.

Frances King – Merrion Square Our Merrion Square school is located in the heart of the city and only 5 minutes from Trinity College and the main shopping district of Grafton Street. The DART train and LUAS tram system are close to the school giving students easy access to the city. The National Gallery of Ireland and Dublin Castle are a short walk away.

� �

The school is modern with excellent facilities.

� � �

New sports hall Outdoor basketball and soccer pitches Computer room Theatre room for showing films Canteen with outdoor seated area where students can enjoy the beautiful views while having their lunch.

The school is opposite a picturesque park where you can go for a walk or relax. You will find the best cafes, bars and restaurants only a short walk away. � � � � � � �

11 classrooms equipped with interactive whiteboards Self-access study centre Wireless Internet Coffee bar Common areas with refreshment facilities Outdoor private terrace Student Services office

Merrio

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Dalkey 10

Frances King School of English

Learning English with Frances King Choice of programmes

We have programmes adapted for general, work, study and leisure needs. Some programmes have a minimum entry level. Students are recommended to do our online assessment, which saves time on the first day and helps us in class planning. This includes an English test and a needs analysis: https://test.francesking.com Students will receive a report on their level of English when they have completed the test.

In the classroom

The emphasis is on spoken English and there are additional skills, topics and task sessions focusing on students’ everyday, work and study needs Focus on Speaking develops students’ fluency with structured input on grammar, vocabulary and pronunciation to improve accuracy and range of English Language Skill sessions provide extra focus on the language and skills for everyday, work and study For more rapid progress, students’ can choose Topics and Task sessions which offers extra practice and consolidates learning Pronunciation practice and correction are also part of lessons Teachers use a variety of teaching techniques including whole class teaching and group and pair work Most classrooms are equipped with interactive whiteboards

help with using public transport, opening bank accounts and finding accommodation. Our Examinations Officer can register you for the FCE, CAE and IELTS Examinations and advise on other examinations

Learning outside the classroom

Progress tests and meetings

There are regular assessments and personal meetings with the class teacher Frances King School of English 12 to review students’ progress and goals.

Teachers regularly set homework and students can expect to spend a minimum of 6 hours / week on homework and self-study activities. The school activity programme offers a great opportunity for students to practise their English while getting to know other students and discovering London or Dublin

Student Services

The Frances King team are here to help students before and during their stay. Our Welfare Officer can help students with any personal issues that they would like to discuss in private Our Client Services Officers help students to get the most out of their stay at Frances King. They can

Our Activity Programme Team can give students advice and suggestions on where to go and what to see in London and Dublin, as well as the best ways to book tickets and get the best deals on events in and around London and Dublin Our University Placement Officer offers free advice and help on all aspects of applying to universities and colleges in the UK or Ireland

Frances King Study Centres

Students can use our self-access study areas after their class. Learning activities include: � Internet based learning exercises � Listening and pronunciation � Reading – with graded reading books, magazines and specialist materials � Grammar and vocabulary practice materials � Examination practice materials and past papers.

Frances King certificate

When students complete their programme and with a satisfactory attendance level, they will receive a certificate showing the length of the programme and the language level achieved. Frances King School of English

What makes us different to other schools?

Why Choose Frances King? Excellent locations in London and Dublin. The school in London (Kensington) is opposite Gloucester Road underground station on the Piccadilly, Circle and District line, in a prestigious part of London close to many of the major museums and other tourist attractions. In Dublin we are opposite a beautiful park, very close to Trinity College and within 10 minutes of Grafton Street which is the main shopping street. Frances King students come from more than 50 different countries. The nationality mix varies with the season. At all times students can be assured of lively, international classes. Range of programmes: English for Everyday, Study (IELTS, FCE & CAE), Work and for Families and Young Learners.

With so many English language schools in London and Dublin, it can be difficult for Partners to know the selling points of a particular school. We are pleased to remind you of this information. In London, the school

We are not a chain school or owned by a ‘faceless’ equity company. Frances King has one

owner, Chris Pringle, who founded the school more than 43 years ago and has an active role in the school as Chairman of the Business Education Group of companies.

Flexible start dates – most programmes start any Monday, except for examination programmes which start on specific start dates through out the year. Cheaper programmes in the afternoon, same quality as morning programmes and often (but not always) smaller classes.

Stability of our staff - many of our senior staff have worked at Frances King for more than 20 years and have extensive experience of looking after students, pre-empting any issues and always dealing quickly and sensitively with problems, should they arise.

Lunch Club, with English speaker and free lunch, on 2 days / week (programmes of more than 30 sessions / week). Wide range of accommodation to suit different needs and budgets. We have allocations in most of our residences and therefore good availability.

Staff in our central bookings office in London manage your queries and confirm your bookings for both school locations - London and Dublin. All our staff will do their best to help you and ensure your students have an enjoyable time in London or Dublin.

Daily activity programme to help students to get to know staff and other students and to practise their English. Accreditations can reassure our Partners that respected professional organisations regularly inspect the school and that the quality of teaching, accommodation, management and student services is important to us. Frances King is a member of Quality English and IALC. Our London school is accredited by the British Council, a Member of EnglishUK, and UKBA licensed and inspected by the ISI. (Independent Schools Inspectorate). In Dublin we are also recognised by ACELS in Ireland. Frances King staff – a warm welcome and help when you need it. 14

Frances King School of English

Flexible st ar t d a te s

Lunch Club

Daily activit y me program

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The London Experience

London is a leading global city and world cultural capital with more than 8,000,000 inhabitants. It is one of the worldâ&#x20AC;&#x2122;s most popular cities, with many world famous tourist attractions such as Big Ben, the London Eye, Madame Tussauds, Tower Bridge and the Tower of London. There are also some of the best museums and galleries in the world and many of them are free â&#x20AC;&#x201C; the British Museum, Tate Modern, Natural History Museum and many others. Shopping is a pleasure in London, whether at the flagship stores in Oxford and Regent Street, in street markets or huge urban shopping centres.

Frances King School of English

London is also a very green city, with the large royal parks and many quiet and relaxing squares and gardens. As a constantly changing city, there is always something new to see or do. Frances King School of English

The Dublin Experience

Dublin is a modern, vibrant city, full of history, culture, the arts and, most importantly, the people. Irish people are famous for their warm welcome and their love of other cultures and their people. The heartbeat of Dublin is in its bars and restaurants. The Irish love to sing and there is music in many bars and venues throughout the city, every night of the week. Dublin is by the coast and students can be sitting on the beach, watching the boats sail by within 30 minutes. There are many picturesque villages along the coast where students can take a walk by the sea and enjoy the fantastic view. 18

Frances King School of English

Activity Programme Every month there is a new programme of language learning, sightseeing, cultural and leisure activities led by Frances King teachers. Students can join as many activities as they like. Many activities are free.

Activity Programme

March 2014

Activities in London include:

Visits to some of London’s leading attractions such as the BBC Television Centre, the Houses of Parliament and Shakespeare’s Globe Theatre Weekly teacher-guided walks in interesting parts of London Learning events such as Pronunciation Games, Writing Skills Workshops, CV Workshops and photography competitions Sports activities such as football, every Friday afternoon in the summer months, and ice-skating and bowling all year Visits to pubs and restaurants Weekly school parties at top night clubs Day trips to Greenwich, Brighton and the many exciting and varied markets London has to offer Special activities for 16 and 17 year olds Frances King School of English 20

Activities in Dublin include:

Visits to some of Dublin’s leading attractions such as Christchurch Cathedral, the National Gallery of Ireland, Trinity College, the Book of Kells and the Guinness Storehouse Entertaining learning events such as Pronunciation Games, Writing Skills Workshops and photography competitions. Sports activities such as football, golf and bowling. School clubs to help you meet others with similar interests – the Film Club, the Art Club and Extra English Club. Visits to pubs and restaurants. Watch live bands playing at Dublin’s many music venues. Day trips to Glendalough, Kilkenny and Powerscourt Gardens and Waterfall. Special activities for 16 and 17 year olds

Activity Timetable

Most events take place in the afternoons and evenings and there is also an event each weekend. Students who wish to participate in the many afternoon events are advised to choose a morning course. Students who choose an afternoon course will be able to participate in Morning Coffee and Sightseeing Tours twice weekly and in evening and weekend events. Many events are free and others are low cost to our students. Full details of this month’s programme are available on our website: London: www.francesking.com/freetime Dublin: www.francesking.com/free-timedublin.aspx

Weekend Excursions

We can recommend quality tour companies that can offer special discounts. Students can come to the school reception to get more information and buy tickets. In London, we can arrange tours to Cambridge, Oxford, Stonehenge, Bath, the Cotswolds and other destinations outside the UK including Belgium and Paris. In Dublin, we can help students explore Ireland’s beautiful countryside and arrange tours to Glendalough, Powerscourt Gardens and Waterfall, KillKenny Castle and Newgrange.

The Coast

Dublin is on the coast and there are many beautiful towns and villages all within 20 minutes of the city centre where students can take a walk along the pier, sit outside a restaurant or find a nice beach to relax on and enjoy the spectacular views.

Discount Tickets in London

We can arrange discounted tickets for many top London attractions including London Zoo, the London Eye and Madame Tussauds. Students can come to the school reception to get more information and buy tickets.

Frances King School of English

Activity Programme Activity mme Progra August 20

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January

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July 20

London Family Programme

See London from the river then visit the World Heritage site that is Greenwich. Go by boat and return by train.

COVENT GARDEN WALK

Thursday 3rd January

CHELSEA WALK

Thursday 20th December

Join us as we walk from Chelsea to Knightsbridge and then into Hyde Park where we will see the festive sights of Winter Wonderland. Free.

WINTER WONDERLAND

Friday 4th January

INDIAN RESTAURANT

BRIGHTON DAYTRIP

Saturday 22nd December

Join us as we take a train to the seaside and enjoy a day at Brighton. Meet the FK Leader inside Victoria Train Station, in front of the giant screen, near to platform 13 at 10.00am. £12.50 HARRY POTTER WALK

Tuesday 8th January

WESTMINSTER WALK

Thursday 27th December

See the Abbey, Parliament, Trafalgar Square & The National Gallery. Join us on our excellent guided walk around the most iconic place in the whole of London. The best photo opportunities in town are available on this walk. Free. TOWER OF LONDON

Thursday 10th January

WHISPERING GALLERY AT ST PAUL’S

Thursday 17th January

Don't miss this magical fair in Hyde Park, which features the UK's largest ice rink, a huge Ferris wheel and lots of festive treats. Free entry to park: voucher system for rides etc. (from £5-£13.50) ICE SKATING

Tuesday 22nd January

Join us on a tour of Harry Potter Film locations. See where the film crews shot the young magician and his friends in the alleyways and streets of London. Free.

BIG BEN AND WESTIMINSTER WALK

Thursday 24th January

The Tower of London has been a prison and a palace for more than 900 years and is home to the Beefeaters (the guards of the tower) and the Crown Jewels. £18.70 adults. £10.45 children THE GUARDS MUSEUM

Tuesday 29th January

This big, metal plate is called a thali in India and is one of our favourite things to have at Masala Zone Restaurant. It contains one bowl of meat, fish or vegetable curry with 2 different vegetable dishes, a pulse dish, rice, a poppadom and some chutney.

Join us as we travel to London by the Sea! This amazing Victorian seaside town is a treasure trove of delights. Walk along the famous Lanes to see the small , individual shops and boutiques Then, have fish and chips on the beach, see the domed Pavilion and walk out into the sea along the magical pier.

The previous building burnt down in 1834 and the current one was completed by 1870. It was built in the Neo-Gothic style which was fashionable then. One part survived the fire, Westminster Hall, which dates from the 12th Century.

Friday 28th December

Monday

nd th th

SCIENCE MUSEUM

Tuesday 15th January

The Science Museum is a delight for all inquisitive minds both young and older. See the amazing lunar module and much, much more. Lots of interactive exhibits! Free.

Tuesday

Westminster River Walk

Take our guided walk along the South Bank of the River Thames and see some of the best views that London has to offer.

Meet the FK Leader inside Embankment Underground station at 3.30pm. Free event

City of London Walk

The City of London has great history and architecture. We start at Monument and end up at St Paul’s Cathedral.

Meet the FK Leader inside Monument Underground station at 3.30pm.

Thursday 31st January

Frances King School of English

See the place where the Queen’s soldiers live. You can try on one of the furry hats (called bearskins) for a perfect photo opportunity! Bring some bread and feed the ducks in nearby St James’s Park. Children (16 years of age and under) – FREE. Adults - £5.00.

Children must be accompanied by an adult

Enter the Victorian world of park life as we stroll in the Royal Parks taking in the Diana, Princess of Wales Memorial feature. Free.

Games

Improve your accent! Learn some tips on how to sound more natural and discuss issues about spoken English. It could help you to make your English clearer.

Meet the FK Leader in room 3.3 at Gloucester Road at 3.15 pm

Free event

12th

The Old Bailey

Visit

We sit in the Public Gallery of the famous Old Bailey criminal court.

Meet the FK Leader inside St Paul's Underground Station at 2pm. Free event

18th

Harry Potter Walk

Meet the FK wizard leader inside Temple Underground station at 3.30pm.

Free event

Soho Walk

25th

Meet the FK Leader inside Leicester Square Underground station at 2.30pm. Free event

19th Beatles Workshop

Join us as we investigate the music and history surrounding this popular group with video clips and songs. Learn about the London locations where the ‘Fab Four’ lived and played.

Meet the FK Leader in room 3.3 at Gloucester Road at 3.15 pm

Free event

26th th

Photographers’ Gallery

Get inspired by the photographic exhibitions over th 3 floors, and afterwards take some photos in Soho!

Meet the FK Leader outside Topshop, Oxford Street (very near Oxford Circus)at 3.00pm Free event

6 2

Indian Restaurant

Join us for a trip to Masala Zone for a fun, quality, reasonably priced th meal in a Soho restaurant. Discover new tastes and flavours.

Meet the FK Leader at 6.30pm inside Leicester Square Underground station. £14 plus drinks and service

13th

Live Blues

Every month we have the ever-popular jazz night- now we are including a blues night!

Meet the FK Leader outside Apple store, Regent Street at 8.00pm.

Free entrance. Bring drinks money and ID. Over 18s only.

20th

Japanese Restaurant

Come and try some delicious Japanese food in a great restaurant in Soho. Noodles, rice, sushi and more!

Meet the FK Leader inside Leicester Square Underground station at 6.30pm £15 plus drinks and service

Thursday

rd th

Meet the FK Leader at Wetherby Gardens at 2.15 pm. Free event

14th

Meet the FK Leader outside 77, Gloucester Road at 3.15 Free event

21st

Meet the FK leader at Queensway underground station at 2.30pm £10 skate(+£3 skate hire)/ £7.50 bowling.

Join us for a tour of 4 classic pubs in Soho. From lavishly decorated Victorian extravaganzas to charming street corner ‘locals’. Meet the FK Leader

outside 77 Gloucester Road at 4.15pm. Over 18s only. Bring drinks money and ID

15th

The Natural History Museum is the world's most famous museum of natural history, exhibiting a vast range of specimens.

Leighton House

Belgravia Walk

and Pub Stop

Join us as we walk around this historic area- Buckingham Palace on one side and Knightsbridge on the otherMeet the FK Leader downstairs inside Hyde Park Corner Underground station at 4.15pm. Over 18s only. Bring drinks money and ID

22nd

April 2014

our local pubs: The Stanhope Arms and The Hereford Arms. Learn how to order at the bar

Meet the FK leader outside 77 Gloucester Road at 3.15pm. £5 Entrance

like an expert! Meet the FK Leader outside 77, Gloucester Road at 4.15pm. Over 18s only Bring drinks money and ID

Live Jazz Night

at the 29th Late Tate Modern

28th

Join us as we enjoy some live jazz at the Effra Hall pub. Drums, double nd bass, sax, trumpet, electric guitar.

Meet the FK Leader inside Brixton Underground station at 8.30. Good bar food. Bring drinks money and ID

6 th

If you plan to use the Underground on any weekend, please note that there is often maintenance work happening and some lines may be closed or partclosed. Please check on the website before you travel: http://www.tfl.gov.uk/tfl/livetravelnews/realtime/track.aspx?offset=weekend

Based in the former Bankside Power Station, the gallery holds the national collection of international modern art from 1900 to the present day. Late opening till 10pm.

Meet the FK leader inside St Paul’s Underground station at 6.00 pm Free event

20th

13th Seven Dials Walk

Sat

9 th

Brighton Day Trip

Visit the Lanes, the medieval fishing quarter and enjoy a walk around the oldest seaside resort in Europe.

Meet the FK Leaders inside Blackfriars Mainline station (in main concourse, near WH Smith) at 10.00am. £7 only! Sat Sat

...

Activity Programme February Monday

City Centre Highlights

Get to know your new home and join this informal tour of Dublin City Centre. Meet the Fk leader in reception at 3pm Free event.

Houses of

16thth Parliament Tour Join us as we go inside the famous Palace of Westminster on a guided tour of the ‘mother of parliaments’. The best tour in London!

Meet the FK leader inside Westminster Underground station at 11.50am. £19. limited tickets. Sat Sun

Local pub Time

Join us for a drink and a chat in

Visit the beautiful 19th Century house of Victorian artist Lord Leighton with its Arab Hall, gilded ceilings and domed studio. Afterwards, take a walk in lovely Holland Park.

Skating and 27th IceBowling Join us at the ‘Superbowl’ to go 10 pin bowling and/or ice skating, all under one roof!

Natural History Museum

Soho Classic Pub Tour

pulse (n) general word for beans, lentils etc. poppadom (n) a large Indian crisp eaten as a starter chutney (n) something to eat with a poppadom made with fruit, vinegar etc. burn down (v) completely destroy by fire. steep (adj) rising sharply; beam (n) a thick piece of wood supporting a roof: restricted (adj) limited; hotchpotch (n) confused mixture of different things. bric-a-brac (n) small decorative objects.

Sat/Sunday

Friday

Brompton Cemetery Walk

Embankment Gardens Walk

stores and leather shops line the actual market itself, and hot dog stands compete with Indian and

Take a guided walk through the atmospheric cemetery which is famous for st its Gothic monuments and is often used for film sets and photo shoots.

market is a vast hotchpotch of stalls selling leather clothing, second-hand furniture and bric-a-brac. Here, second-hand

Bangladeshi restaurants, trendy bars, and a famous 24-hour bagel shop.

Wednesday

Pronunciation

Free event

Join us as we trace the footsteps of the young wizard around the more mysterious streets of old London town!

DIANA WALK AND THE ROYAL PARKS

th st

A Sunday morning tradition for many East Enders, Brick Lane

Built in 1816, Brixton Windmill reopened in 2011.There are potential dangers to visiting the site, including steep ladders, low beams and heavy machinery. The number of visitors at any one time is restricted.

GLOSSARY

Brixton Village ... 23rdth and Windmill See what all the fuss is about! Brixton Village is the best new place to relax, eat and shop. Also, we will visit a working Windmill!

Meet the FK Leader inside Brixton underground Station at 11.00am. Free event

Trinity College &

Book of Kells

The Library is a “must see” on the itinerary of all visitors to Dublin. Located in the heart of Dublin City, a walk through the cobbled stones of Trinity College Dublin will bring visitors back to Old Library building was constructed. Meet FK leader in shcool at 2:30pm € 10

Queen of Tarts

and some of their delicious sweet concoctions include Bailey’s chocolate chip cheesecake, tangy lemon meringue tart and warm plum tart something to suit everyone’s tastes. Meet the FK leader at 3pm in Reception Approx. €6

Dublin Bike City Cycle

These Sun Sat markets are the most

Come rent a bike and explore Dublin with your guide by bike….. Be careful!! You will need to register, with a visa/ debit card etc Ask the leader to help!!

Plants, pots, bikes,clothes and antiques are all there at Brick Lane.

Meet FK leader in shcool at 3:00pm Approx. €5

Sun Sat

Spitalfields and ... stth Brick 31 Lane Markets th th interesting in East London.

Meet the FK Leader inside Liverpool Street Mainline station, near platform 1 at 11.00am. Free event

Tate Britain

27th

...Coff

gs nin or M

Please note that all events will start at 2pm from Frances King 77 Gloucester Road exept on the 22nd of December.

Join us on our excellent guided walk around the most iconic place in the whole of London. The best photo opportunities in town are available on this walk. Free.

SPITALFIELDS AND BRICK LANE MARKETS Sun 31st January

Enjoy a classic winter activity in a great location. Skate or just watch. Set up outside the iconic Natural History Museum, this ice rink is London’s most picturesque. Skate hire and skate session £14.50 (£12 before 4pm)

BRIXTON VILLAGE AND WINDMILL

Sat 23rd January

GOODBYE PARTY AND NEW YEAR’S DRINKS

Join your teachers for festive fun in the school as we celebrate one of the greatest years Britain has seen! Free.

Activity Programme

April 2015

April 2013

July 2013

Highlights

Sat 16th January

Activity me Program

Activity Programme

Dublin Activity Programme

HOUSES OF PARLIAMENT TOUR

Sat 9th January

Join this walk to discover some facts about this famous London area.

St Paul’s Cathedral has the best view over the rooftops of London. Climb up the dome past the Whispering Gallery to the top. £4.50 for under 16s. Adults £12.50

BRIGHTON DAY TRIP

Wed 6th January

11th Walk through one of London’s oldest areas, looking beautiful with its Christmas decorations! See the Piazza with its street entertainers, musicians & 17th Century Church. Free.

Activity Programme

March 2014

March 2015

ber

Activity Programme January

Winter

BOAT TRIP TO GREENWICH

Septem

Activity Programme

London Activity Programme

Family Programme Tuesday 18th December

Activity Programme Activitryamme Prog 2013 June 2013

The Royal Academy

BOOK ACTIVITIES AT RECEPTION AND TAKE YOUR LANYARD TO EVERY EVENT! Limited numbers please book early You can call the activity programme phone number: 07584487962 The leader will wait 15 minutes. All Coffee Mornings begin at 9.45am every Wednesday. Please see posters for more information.

Trip to the coast

Hop on a train and spend a few hours in a beautiful and traditional seaside town. Let’s hope for good weather! Meet the FK leader at 3p.m. in Reception €6.50 (return train ticket)

Tuesday

Wednesday

Irish Film Institute

Swing Dance

Thursday

Karaoke

Friday

Palace Bar Pool

Tournament

Temple Bar.

Join us for an evening of swing! American style dance from the 20s and 30s. Beginners class 8pm

Learn English in a fun way through Karaoke songs! Minimum of 5 students.

Take part in the FK Pool competition, individually or as a team. Play for prizes and bragging rights!

for more information Approx. €10

Meet the FK leader at 7:30pm outside the school Approx. €10

Meet FK leader in shcool at 6pm Prices varying from €2 to €10 per person, depending on the number of students.

Meet the FK leader at 6pm outside the school Approx. €7.50

National Gallery

Irish Restaurant

This iconic 150 year-old building holds Ireland’s biggest collection of Irish and European Art, including works by Goya, Picasso and Caravaggio.

Come and try some traditional Irish food in a great atmosphere at Hatch & Sons. Find out what a ‘blaa’ is!

Meet the FK leader in reception at 3pm. Free event

Meet FK leader at 7pm in shcool Approx. €15

Archaelogy Museum

of prehistoric gold artefacts in western Europe, outstanding examples of metalwork from the Celtic Iron Age and the Museum’s world-renowned collection of medieval ecclesiastical objects and jewellery. Meet the FK leader in reception at 3pm. Free event

Irish Museum of Modern Art

This is the home of the national collection of modern and contemporary art. Come to see a wide variety of art in a changing programme of exhibitions, which regularly includes bodies of work from its own collection and its education and community department. Meet the FK leader in reception at 3pm. Free event

Table football Tournament

Diceys

One of the most popular student venues in Dublin. Hang out with your classmates and make some new friends. Meet the FK leader outside the school at 6:00pm Bring drinks money Sorry, over 18s only Only €2 per drink!!!

Workshop

Get a team together with your best table football players at Frances King! Start practicing now! Meet FK in the common room at 3:30 pm. Free event

Brazilian Restaurant

Enjoy a Brazilian feast in Dublin’s oldest Brazilian restaurant – right in the heart of Tempe Bar! Try the Feijoada Nobre – ask your class mates what it only €15.95!! Meet the FK leader outside the school at 6:30pm Meal & drinks – approx. €20

Movie Afternoon

Join us for a cinematic experience on our big screen… who knows it might be one of your favourites! Meet FK in the common room at 3:00 pm. Free event

Ginger Man

Pub

Have a drink to the end of the week at this popular and friendly after work pub.

a job! Meet FK leader in shcool at 3:30 pm Free event

Teelings Distillery

Come to visit the only operational the sound, smell and feel of a fully whiskey is distilled for over 40 years. Meet FK leader in reception at 3pm €14

Meet the FK leader at 6pm outside the school Bring drinks money Sorry, over 18s only Free event

Phoenix Park

Take a break from the hustle and bustle of the city! Roam around Dublin’s largest green space, amongst the tame deer, on two wheels. Meet the FK leader in reception at 3pm Free event

Morning month. Please see posters for more information.

PLEASE BOOK BY 12PM AT RECEPTION IF YOU WANT TO GO ON ANY OF THESE ACTIVITIES. Frances King School of English

Programme Code

Our 2016 Programmes

Sessions per Week

Start & End Times

Programme Name

Start Date London

Start Date Dublin

English Level

English for Every Day E20

9.00-13.00

Standard

Every Monday

London: A1 and above; Dublin: A2 and above

E25

9.00-15.00

Intensive

Every Monday

A2 and above

E30

9.00-16.00

Intensive +

Every Monday

A2 and above

EA20

13.00-17.00

Standard Afternoon

Every Monday

A2 and above

English for Work W20

9.00-13.00

Standard

Every Monday

B1 and above

W25

9.00-15.00

Intensive

Every Monday

B1 and above

W30

9.00-16.00

Intensive +

Every Monday

B1 and above

C25

9.00-15.00

Club 10 Intensive

Every Monday

C30

9.00-16.00

Club 10 Intensive +

Every Monday

C22+

22 â&#x20AC;&#x201C; 30

9.00-14.00&1-1

Club 10 Intensive & 1-1

Every Monday English for Study

S20

9.00-13.00

Standard

Every Monday

B1 and above

S25

9.00-15.00

Intensive

Every Monday

B1 and above

S30

9.00-16.00

Intensive +

Every Monday

B1 and above

4 weeks: July 4; August 2. 8 weeks: January 4; February 29; May 3; August 29; October 24

B1 and above

English for Examinations 4 weeks: July 4; August 1. 8 weeks: January 4; February 1, 29; March 29; May 3, 31; July 4; August 30; September 26; October 24; November 21

I20

9.00-13.00

Standard IELTS

I25

9.00-15.00

Intensive IELTS

FCE25/CAE25

9.00-15.00

Intensive Cambridge FCE or CAE

SFCE20/SCAE20

9.00-13.00

Summer Standard Cambridge FCE or CAE

SFCE25/SCAE25

9.00-15.00

Summer Intensive Cambridge FCE or CAE

4-8 weeks: January 18; April 11; October 17 Students can join the programme any Monday during the first 5 weeks

4 weeks: FCE: July 4, 25 CAE: June 27; July 25

4 weeks (FCE/CAE): June 27; July 25

B1 and above FCE: B2 and above; CAE: C1 and above FCE: B2 and above; CAE: C1 and above FCE: B2 and above; CAE: C1 and above

Academic / Career English AY20

9.00-13.00

Standard Academic / Career

Every Monday

London: A1 and above; Dublin: A2 and above

AY25

9.00-15.00

Intensive Academic / Career

Every Monday

A2 and above

One-to-One and One-to-Two Programmes 121

By arrangement

One-to-One

By arrangement

A1 and above

122

By arrangement

One-to-Two

By arrangement

A1 and above

Summer: A1 and above; Rest of the year: A2 and above

London Family & Teenager Programmes Every Monday: Winter 2015: December 21 (1-6 weeks); Spring 2016: March 21 (1-5 weeks); Summer 2016: June 13 (1-11 weeks); Autumn 2016: October 24 (1-2 weeks); Winter 2016: December 19(1-6 weeks)

9.00-13.00

Family Junior

9.00-13.00

Family Adult

LTR

8.30-17.45

Teenager Residential

Sunday: 2 week course (13 nights): June 26; July 10, 24; 3 week course (20 nights): June 26; July 17. 4 week course (27 nights): June 26; July 10; 6 week course (41 nights): June 26

LTD

8.30-17.45

Teenager Day

Every Monday: June 27 (1-6 weeks)

A2 and above

A1 and above

Dublin Family & Teenager Programmes

For more information about our programmes and prices in London and Dublin, please visit our website: www.francesking.com

9.00-13.00

Family Junior

9.00-13.00

Family Adult

Every Monday: Summer 2016: June 13 (111 weeks)

DTH

8.30-17.45

Teenager Homestay

Sunday: June 26 (2-6 weeks)

A2 and above

Other Programmes in London PTE6

CNY20

20/12

18.30-20.30 9.00-13.00

Part-time Evening

Every Monday

A2 and above

Christmas & New Year

December 19 (1-2 weeks), December 28 (1 week)

A2 and above

Programme and other Information

Visa students

Students who need to apply for a visa are requested to book early to allow plenty of time for the visa application process. For information, please visit our website: www.francesking.com/school-of-englishdublin/more-information/visa-guidance

Online test before arrival

We strongly recommend that students take our online test before arrival, to save time on their first day. Students can take the test on our website at: https://test.francesking.com or on arrival at school. On their first day, students will also have a speaking/ listening assessment with a senior teacher.

First day of the programme

Students should arrive at the following times: 08:00 for programmes starting at 09:00; 11:30 for programmes starting at 13:00. Most programmes start on a Monday (or Tuesday, when Monday is a public holiday) and finish on a Friday. On the first day students may miss one or more session because of the time needed to administer the level assessment test, complete registration and travel to their Frances King School. During the busy summer period, students may be invited to come to the school and register on the Sunday afternoon before their first day. Arrival instructions will be sent with each confirmation and students must be given this information to avoid misunderstandings.

Programme location and time

Frances King cannot guarantee a particular programme, timetable or Frances King School until students have completed the level test at the school, however every attempt will be made to place students in their preferred programme. The school reserves the

right to change course programmes and locations without prior notice, in the event of unforeseen circumstances beyond our control or if in the best interests of the school. London: Our main year-round schools are in Kensington (Gloucester Road underground station). In addition, we have a summer school in Belgravia (Victoria underground station) for children taking our Family Programme in summer, and other courses depending on classroom availability. The Family Programme in winter, spring and autumn will take place in our Kensington School. Dublin: Our main year-round school is located at 26 Merrion Square in central Dublin, and we also use a school in Dalkey (located on the coast 30 minutes south east of Dublin) for our summer Teenager homestay programme.

Programme entry levels

Certain programmes require a minimum level. Partners must check the brochure. In the event that a student’s English is not the correct level, it may be necessary to offer an alternative programme. If no suitable programme is available, the school will offer a refund either to the student directly (with the Partner’s agreement) or credit the Partner’s account with Frances King.

Minimum age

The minimum age at Frances King is 16 years except: � Club 10 Courses (C25/C30), Family Adult Course (FA), English for Work Skills and Topics: 21 years � Internship Programmes: 18 years � Teenager Programmes (LTR / DTH): 13 years � Family Junior Programmes (FJ): 7 years. In London, we also accept children aged 6 from July 11– August 5.

Passport / ID card

All students are required to present their original passport / ID card on the first day and cannot start classes without this. The school will retain a copy.

Next of kin and student contact details Students must provide contact details of their next of kin. Students must also provide their contact details in London or Dublin including address, email and mobile telephone details, and update us if anything changes

Changes to bookings

Any changes to bookings must be made in writing.

Attendance

The school is required to report to immigration authorities any non-EU students who: a. Do not arrive to start their course b. Are absent for 10 consecutive days c. Attend for less than 80% of possible days Students may also be refused healthcare if they do not meet the conditions of their Visa.

Programme materials

Programme materials are included in the tuition fee for most of our programmes including the Academic Year Programme. For all other Examination Preparation Courses (FCE, CAE & IELTS), students must buy a course book as directed by their teachers: Cambridge: £25/€30; IELTS: £28/€30 (prices correct September 2015).

Progress Meetings

From time to time, students will have a short 5 minute meeting with their teacher. About 20-30 minutes per week of class time will be used for personal meetings, while the class carries on with work set by the teacher.

Problems

Students experiencing any problems during their stay should speak to Client Services so that any difficulty may be resolved quickly, while the student is studying at the school. It is very difficult to deal with complaints after students have finished their course.

Office hours and emergencies

Frances King offices are open between 08:30 and 18:00 Monday - Friday. In the event of an emergency outside of these times, agents and students should call our Emergency mobile number on +44 (0)7768 325 391 (London) or +353 (0)83 450 2204 (Dublin). Please note that this is for emergencies only.

Public and School Holidays in 2016

London: January 1; March 25, 28; May 2, 30; August 29. Dublin: January 1; March 17, 25, 28; May 2; June 6; August 1; October 31. Christmas in London and Dublin: except for the Christmas and Family Programmes, the school will be closed from Monday, 19 December 2016 and will open again on Tuesday, 3 January 2017. When Monday is a public holiday, all courses start on the following Tuesday. Evening classes (in London) will be held on Tuesday, Wednesday and Thursday. One-to-One lessons will be scheduled

on different days by agreement with the school. There is no reduction in fees or compensation for missed sessions where a programme includes a public holiday.

Student Personal Holiday allowance

If students book a programme of more than 12 weeks, they may take a holiday of 2 weeks every 12 weeks without losing the course fee for this period, providing that one week’s notice is given to Client Services staff. Holidays may not be taken within the first 8 weeks of the course or during an examination preparation course. If students book a programme of 12 weeks or more and need a visa to enter the country and wish to take a holiday either during or after their stay, they should request extra weeks when they apply for their visa.

Academic Career Programmes Students need to plan their holidays in advance – students will not pay for holiday time. Students can take holidays as follows: 24, 25 (Dublin only) and 28 week programmes: 4 weeks’ holiday; 36 and 42 week programmes: 6 weeks’ holiday; There is an extra 2 weeks’ holiday for those present from December 19, 2016 - January 3, 2017.

Travel costs

London: students can purchase a Travel Card (Oyster) from underground stations which allows unlimited travel on buses and the underground in specific zones in London. A weekly Travel Card (Oyster) costs £31.40 per week (2015) for unlimited travel in Zones 1 & 2 (£36.80 zones 1-3). Students studying for more than 14 weeks and more than 15 lessons / week can apply for a student discount card which gives them 30% discount off the cost of travel in London. Dublin: students can buy a Travel Card in central Dublin for travel on buses.

Meals and living expenses

Students need to be given a realistic idea of the cost of living in London or Dublin. Meals can cost £5-20 (London) or €5-15 (Dublin) per person. Students who have half board accommodation should be advised to allow at least £90.00 (London) or €80.00 (Dublin) per week extra spending money, and those on a Bed & Breakfast and self-catering basis should allow more to cover the cost of meals. If you would like more information on living costs please contact us. Frances King School of English

Re-Enrolment Discount

Frances King has a special offer for students who wish to extend their group courses or who re-enrol with us within 3 years of their last course. We offer a 10% discount on group tuition fees and the Partner will receive a re-enrolment discount of 20%. Discounts are not offered on extensions to One-to-One courses or on the Teenager Programme.

Conduct

Frances King reserves the right to cancel a studentâ&#x20AC;&#x2122;s course and accommodation in the event of misconduct or unsatisfactory behaviour. Students will be responsible for all costs arising.

Photography

Sometimes Frances King or our representatives take photographs and videos during our courses which may be used for promotional purposes. Please advise us at the time of booking if you do not wish to appear in any promotional material.

Course and accommodation refunds

Refunds may take up to 45 days to process. Refunds cannot be processed until the school has been paid in full for all services booked. Refunds will only be made to the person or organisation that paid in the first instance. Frances King School of English is not liable in the event of the school being unable to supply services to which it is contractually bound resulting from causes outside the schoolâ&#x20AC;&#x2122;s control, such as, but not limited to, natural disasters, labour disputes, government action, pandemics and the like. Refunds will not be made in such circumstances.

The Frances King Student Guides

Students are advised to download the Student Guide which has useful information for their stay in London: http://tinyurl.com/FKLondonGuide Students, under 18 years, are advised to download this Student Guide which has useful information for younger students: http://tinyurl.com/FKU18Guide

Frances King School of English

To book accommodation

Accommodation

There is a Facilities Fee: one payment: £70 (London) or €70 (Dublin) per person or £120 (London) or €120 (Dublin) per family, per apartment or per 2 people booking a twin room.

Staying with a Homestay is

� The best way for students to develop their conversational English skills and immerse themselves in the life and culture of London and Dublin � The most cost-effective accommodation, with friendly hosts, home cooking, pleasant conversation and comfortable surroundings

Frances King homestay hosts…

� Welcome students and make them feel at home � Explain the best way to travel to the school and help the student to buy a travel card � Respect the student’s cultural background � Encourage the student to always speak English � Provide a clean and comfortable room with a desk for private study � Clean the room and provide a regular change of bed linen � Do some of the student’s laundry or allow use of their laundry facilities � Provide a balanced diet if students choose to take meals � Provide students with their own house key

Homestay Selection

Choosing the right type of accommodation in London and Dublin, where students feel happy and comfortable, is very important and we have carefully selected a variety of accommodation to meet individual needs. Your students can choose from: � Homestays � Residences � Studios and apartments � Flatshares � Hotels 30

Frances King School of English

We take great care in selecting our homestays and visit each host before placing students. We regularly re-visit our hosts and develop close relationships with them which helps us to match students with suitable hosts. We check all feedback to ensure high standards. All of our homestays have a clean and comfortable home and speak English to native English standard. Our hosts have a genuine desire to welcome students into their homes and their lives. A homestay does not always consist of two parents with children; people like this are often too busy to look after a student in addition to their own children. A single person, or a couple whose children are away at school or grown up, often make excellent ‘hosts’ with time to devote to our students. Students should not expect their English homestay to be the same as their own home.

In London, some homestay providers may not be of English origin but all speak English to native speaker standard. The UK has a rich history and is very proud of its cultural diversity. Our London homestay providers are a reflection of our society and may come from different backgrounds, age groups and socioeconomic groups. Dublin is not as large or cosmopolitan as London and homestay providers are usually less culturally diverse. We do our best to match students with the right hosts so it is important to book early and tell us about students’ special requirements.

Meal plans

Types of Homestay in London and Dublin

STAYING IN A HOMESTAY

Private Home: this gives students the comforts of a home environment with the independence to cook their own meals. Students will have less direct contact with their host than in other types of homestay. FK rating: ** Standard Homestay: good homes and food provided by kind hosts in convenient locations. In Dublin half board only (breakfast and evening meal every day plus lunches on weekends) and in London choose from half board (breakfast and evening meal every day), bed and breakfast, or 4 dinner plan (breakfast daily and dinner from MondayThursday). FK rating: ** Premium Homestay: very good homes, convenient locations with a high standard of cooking and bathroom facilities. Private bathroom facilities are available for a weekly supplement. In Dublin half board only (breakfast and evening meal every day plus lunches on weekends) and in London choose from half board (breakfast and evening meal every day), bed and breakfast, or 4 dinner plan (breakfast daily and dinner from MondayThursday). FK rating: *** Deluxe Homestay: excellent homes in convenient locations, with professional hosts offering an excellent standard of cooking. Private bathroom facilities. In Dublin half board only (breakfast and evening meal every day plus lunches on weekends) and in London choose from bed and breakfast or 3 dinner plan (breakfast daily and dinner on 3 evenings). FK rating: ****

Quality Rating Key: **Standard ***Premium ****Deluxe

� Self-Catering: Self-catering with use of kitchen � Bed & Breakfast: breakfast every day, no use of kitchen � 3 dinner plan: breakfast every day and dinner on 3 evenings, no use of kitchen � 4 dinner plan: breakfast every day and dinner on 4 evenings, no use of kitchen � Half-Board: breakfast and dinner every day, no use of kitchen. In Dublin, lunch is also provided at weekends.

Informing homestays of arrival time

Students must either write to, email, or telephone their homestay at least one week before arrival. If students do not contact their homestay, they may not be at home to greet them. Some homestays will not accept a student if they do not inform them of their arrival time.

Arrival times

It is not always possible to arrive at host accommodation before 07:00 or after 22:00. Please check with us.

Living in a Homestay

When staying in a homestay, students should try to fit in with the everyday life of the household and remember that they are not staying in a hotel. Students are expected to keep their room tidy and to show consideration towards their host and respect meal times. If students will not be at home for dinner or are staying out in the evening later than normal, it is important that they inform their host.

Special requests

We will do our very best to deal with students’ special requests but are not able to guarantee this. It takes more time to deal with special requests, so early booking is appreciated and avoids disappointment.

Holidays

Students wishing to leave luggage at their homestay while they take a holiday must pay a retainer fee of £50 per week (London) or €50 per week (Dublin). In all other types of accommodation, students will be charged the full weekly rate during the holiday period and may leave their luggage in the room. Frances King School of English

Laundry

Homestays will generally do 1 load of washing for their students per week and/ or allow use of their washing machine. Arrangements may vary depending on the homestay.

Location of Frances King accommodation

In London, accommodation is located in zones 1, 2 and 3 with an approximate travelling time of 20 - 55 minutes (or longer in the summer) by underground, mainline train or bus to the school. In Dublin, accommodation is located in Dublin 2, Dublin 4, Dublin 6, Dublin 6W and some parts of South & County Dublin with a maximum travel time of up to 40 minutes to the school.

Use of kitchen

vegetarians - please specify full details, eg. some vegetarians eat chicken and fish. Please advise the school in advance of any special dietary needs such as gluten or lactose intolerance, as it may be necessary to pay a supplement of £30 (London) or €30 (Dublin) per week to cover the extra cost of specialist grocery items.

Pets

Many UK and Irish hosts have pets. Please inform us if students have a strong dislike or an allergy to animals (either cats or dogs).

Smoking in Homestays

Most hosts object to smoking in the house and students must agree to smoke only outside the home.

Students booking A1 or D4 self-catering host can use the kitchen for preparing meals. Students in Deluxe Homestays can use the kitchen to prepare snacks, refreshments and light meals. In all other types of homestays, students cannot use the kitchen.

Private bathrooms

4 Dinner Plan

Minimum age in homestays

Students who choose 4 Dinner plan will have meals at the Homestay as follows: 4 days with half-board (Breakfast and Dinner) from Monday to Thursday and 3 days with breakfast only from Friday to Sunday.

3 Dinner Plan

Students who choose 3 Dinner plan will have meals at their homestay as follows: 3 days with half-board and 4 days bed and breakfast only (exact evenings to be agreed between the homestay and client)

Telephone & Internet

Telephone: outgoing calls are not permitted from homestay accommodation. Incoming calls are allowed (not later than 22:00). Fax: our schools are pleased to receive faxes on behalf of our students. Outgoing fax messages cannot be sent from the school, but there are local shops that offer this facility.

Some Premium families have private bathrooms. To guarantee this, it is necessary to pay a supplement of £45 (London) or €30 (Dublin) per room per week. All Deluxe Homestays have private bathroom facilities. 16 years. Children aged under 16 taking our Junior programme may stay in a homestay only if accompanied by a parent or family member over 21 years. We can also book homestay for children aged 13-17 booking our Dublin Teenager Homestay Programme in summer.

Christmas

We charge a supplement of £25 (London) or €25 (Dublin) per week to students wishing to book a homestay during the Christmas/New Year holiday 2 week period.

Other Students

There may be other students in a homestay, but no more than three in total in Dublin and four in London. Two people may book together but otherwise there will be no other students who speak the same language. There may be more than four students in private home accommodation.

Internet access (Wi-Fi) via your own laptop is possible in most homestays and students need to request this at the time of booking. Not all families have Internet access, but we will do our best to arrange this for you.

Dietary requirements

Most homestays are happy to receive 32

Frances King School of English

OTHER ACCOMMODATION INFORMATION Students may, of course, prefer to be more independent and we can also offer residences, studios, apartments, flatshares and hotels in London and residences, apartments and hotels in Dublin.

First and second choice of accommodation: please

always include a second choice of accommodation and when the first choice of accommodation is not available we will book the second choice.

Residences

Twin rooms: In Mansion Chelsea (A302), Budget Flatshare (A502,D501-D503) and Baggot Street (D302) students can share a room with another student of the same sex. Twin rooms in all other types of accommodation are for two students booking together for the same dates.

Studios and Apartments

Flatshares in London: it is not possible for the school to give Partners/Students the address of their flatshare. Students can email the London Solutions office to obtain the flatshare address 48 hours before arrival: info@londonsolutions.net. This information is still subject to change. Please ensure that students understand the arrival instructions for flatshares and have the school emergency telephone number.

Our residences are the perfect choice for students, young working people and young professionals looking for centrally located accommodation and a more independent stay. Our residences are near to our schools in London and Dublin and may offer either self-catering facilities, half-board and a private bathroom. Our apartments and studios are suitable for families and professionals and offer the comforts of a hotel at lower prices and include private bathrooms and cooking facilities. Studios and apartments are near to our schools in London and Dublin.

Flatshares

In London, we can also arrange centrally located self-catering flatshares, with shared bathrooms and kitchens for students and young working people on a budget.

Hotels

Our 3, 4 and 5 star hotels are carefully selected to offer good value and quality and are close to our schools in London and Dublin.

STAYING IN INDEPENDENT ACCOMMODATION Booking period:

London Minimum 2 weeks: Mansion Chelsea (A301-A302), Pure Hammersmith (A306 - A307), Bowden Court (A310), Victoria League (A505 - A506), Budget Flatshares (A501- A502). Minimum 1 week: Homestays, Chelsea Cloisters (A410 - A411), Go Native Kensington (A201 - A202), Citadines (A910, A912) Hotels can be booked per night. Dublin Minimum booking period of 1 week or 2 weeks in Budget Flatshares. Hotels can be booked per night.

Frances King School of English

Arrival and departure: accommodation is booked from Saturday - Saturday or Sunday - Sunday (7 nights). Apartments, Studios and Hotels can be booked from other days, subject to availability. Airport transfers to Flatshares (A501-A502): the transfer is to the London Solutions Head Office where the check-in/key deposit procedures take place. A supplement will apply if a further transfer is requested. Minimum age for accommodation: minimum age for each accommodation type is is our brochure. Students aged 16 &17 must book a homestay. Children under 16 (accompanied by an adult over 21) are only accepted in some accommodation. Accommodation only: subject to availability, we are happy to organise accommodation for people who do not study with us. Prices for accommodation only are inclusive of VAT. Accommodation arrangements: in arranging accommodation Frances King will be acting as agent for the supplier, as principal or a sub-agent. The status of Frances King in relation to specific accommodation will be explained on request. Frances King is not responsible for payment of any tax claimed from students by UK, Irish or foreign authorities.

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LONDON

Transfers

PRICE / SINGLE TRANSFER (for 1-3 people travelling to the same address)

PRICE / SINGLE TRANSFER (for 4-7 people travelling to the same address)

Heathrow

£95 (or £180 special rate for return transfer)

£120

Gatwick

£115 (or £215 special rate for return transfer)

£160

AIRPORT TRANSFER From/To

Stansted/Luton

£140 (or £270 special rate for return transfer)

£160

London City Airport

£95 (or £180 special rate for return transfer)

£125

London Railway Stations

£80 (or £150 special rate for return transfer)

£110

TO / FROM

Accommodation arranged by the school in zones 1-3

DUBLIN

Students requiring an airport transfer should complete the Airport Transfer section of the Enrolment Form. Flight details should be sent in writing by fax or email before 14.00 (UK / Irish time) on the Friday before arrival in the UK / Ireland. Any change or cancellation must be sent in writing by fax or email at least 12 hours before the flight arrival or departure time or students will be charged for the transfer. After this time changes cannot be made to airport transfers and students will be charged the full fee. To contact us regarding an airport transfer outside of office hours, please telephone: London: Frances King emergency number: +44 (0)7768 325 391 If you are unable to contact us on this number, please contact the Airport Transfer Company directly (this is for emergencies only): Mr Stefano Riccioni: +44 (0)7973 326 529 Dublin: Frances King emergency number: +353 (0)83 450 2204 36

Frances King School of English

Transfer Terms and Conditions

� A supplement of £15 (London) / €25 (Dublin) will be charged for a pickup between 23:00 and 05:00. A supplement will be also be charged for transfers on public holidays (and during the Christmas period): single airport transfer: £185 (Heathrow/ London City); Gatwick: £225; Luton/ Stansted: £240; St Pancras: £155. Please ask for Dublin prices � Waiting time of 2 hours (London) / 1¼ hours (Dublin) is included in the transfer price. If the student does not contact us within 1¼ hours (Dublin) / 2 hours (London) of the flight arrival time, the driver will leave the airport and any request for a further transfer will be charged at the full rate. In Dublin, extra waiting time per 30 minutes will be charged at €20. Waiting time starts from when the plane lands. � In London Solutions Flatshares (A501-A502), the airport transfer is to the London Solutions office in Kensington and not to the Flatshare. A supplement will apply if you

request this extra service. In Dublin, some serviced apartments require the student to collect their keys from a different location. A charge of €20 will be applied for these transfers. � Students aged 16 and 17 years (London or Dublin bookings) must book an arrival airport transfer unless written parental consent is given or a guardian over 21 years is meeting the student at the airport. Students aged 16 and 17 should carry a letter of consent to travel alone and present it, if requested, on arrival in the country. We will send a form letter with the confirmation documents. � Please ensure students are fully aware of the airport transfer procedure. Full details are provided with each student confirmation.

AIRPORT TRANSFER From/To

Dublin Airport

PRICE / SINGLE TRANSFER (for 1-2 people)

PRICE / SINGLE TRANSFER (for 3-5 people travelling to the same address)

TO / FROM

€75

€140

Accommodation arranged by the school

DUBLIN SUMMER TEENAGER PROGRAMME (DALKEY)

Dublin Airport (Standard Transfer with our transfer company) Dublin Airport (unaccompanied minor age 13-15 or student age 16-17 booked as unaccompanied minor). Accompanied by member of staff on arrival & departure

PRICE / RETURN TRANSFER (for 1 person)

PRICE / RETURN TRANSFER (for 2-3 people)

€150

€280

€300

€450

Summer Teenager Programme: students must book a return airport transfer

Frances King School of English

Public Transport from Airports & Train Stations – London and Dublin From Heathrow Heathrow Airport is 32km west of Central London By Underground Line: Piccadilly Opening hours: 05:25 to 23:35 Timetable: Approximately every 5 minutes Journey time: Approximately 45 minutes Price: From £5.70* adult single

By Train (to Paddington): Heathrow Express Opening hours: 05:30 to 23:30 Timetable: Every 15 minutes Journey time: Approximately 15 minutes Price: From £21.50* adult single

By Bus (to Victoria): National Express Journey time: Approximately 50 minutes Price: From £6* adult single

By Black Taxi Price: From £60*

From Luton Luton Airport is 56km northwest of Central London By Train (to St Pancras): East Midland Trains Opening hours: From 6.00 to 22.40 Journey time: It depends on the train, 20-50 minutes Price: From £14.90* adult single

By Black Taxi Price: From £80*

By Bus (to Victoria): National Express Journey time: Approximately 1 hour and 20 minutes Price: From £11.00* adult single From Gatwick Gatwick Airport is 45km south of Central London By Train (to Victoria): Gatwick Express Opening hours: 04:35 to 01:35 Timetable: every 30 minutes Journey time: Approximately 30 minutes Price: From £17.70* adult single

By Black Taxi Price: From £80

By Bus (to Victoria): National Express Journey time: Approximately 1 hour and 35 minutes Price: From £10* adult single From Stansted Stansted Airport is 64km northeast of Central London By Train (to Liverpool Street): Stansted Express Opening hours: 05:30 to 00:30 Timetable: Every 15-30 minutes Journey time: Approximately 45 minutes Price: From £19.00* adult single

By Bus: National Express Journey Time: Approximately 1 hour and 50 minutes Price: From £12* adult single

From London City Airport London City Airport is 9.5km southeast of Central London By Underground Line: DLR Opening hours: 05:30 to 00:15 Timetable: every 5 minutes Journey time: Approximately 40 minutes Price: From £4.80* adult single

By Black Taxi Price: From £40*

From Dublin Dublin Airport is 10km north of Dublin City center By Air Coach Journey time: Approximately 45 minutes Price: €7* adult single

By Taxi Price: From €22* *Prices correct as of September 2015

Frances King School of English

Medical, Travel and Course Insurance

Before students arrive in the UK/ Ireland, they should take out insurance for their own financial and personal security. EU nationals should bring their European Health Insurance Card (EHIC) which allows access to health care services. Students can take out their own insurance or the International Student Policy offered by Guard. Me via our web site: https://www. guard.me/francesking

Frances King School of English

Dublin Students going to our Dublin school and who are applying for a student visa, can get full details of insurance requirements at: www.inis.gov.ie Students studying on a course listed on the Interim List of Eligible Programmes need to have an insurance policy for the duration of their visa. To purchase the International Student Policy please contact our bookings team by email, dublin@francesking.com The Guard.Me policy does not cover cancellation charges BEFORE arrival for non-EU students.

Key features of Guard.Me insurance policy are: � Reimbursement of pre-paid course fees if students have to cancel or cut short their course due to an accident or illness of themselves or a close relative. The policy covers cancellation charges BEFORE arrival in the UK only for EEA originating trips (as defined in the policy document). � Payment of medical costs (if students have an accident or illness) which are not covered by the National Health Service � Emergency Dental treatment

Insurance fees: UK: £5.25 per week per person; Ireland: €50 for up to 90 days or €125 per year per person Guard.Me International Student Policy SUMMARY OF COVER

LONDON

DUBLIN

Cancellation and Curtailment

£7,500

€7,500

Emergency medical expenses

£10,000,000

€10,000,000

Personal liability

£2,000,000

€2,000,000

Personal accident

£25,000

€25,000

Personal belongings

£2,000

€2,000 Frances King School of English

Our most popular London programmes 2 weeks For Adults and Young Professionals all year round

Standard Homestay (half-board, single room)

Premium Homestay (half-board, single room)

(price includes course materials, some activity events & Facilities Fee of £70 / person or £120 / family, per apartment or per 2 people booking together)

3 weeks Pure Hammersmith Residence (self-catering, single studio with private bathroom and kitchen)

Standard Homestay (halfboard, single room)

Premium Homestay (halfboard, single room)

4 weeks Pure Hammersmith Residence (self-catering, single studio with private bathroom and kitchen)

Standard Homestay (halfboard, single room)

12 weeks

Premium Homestay (halfboard, single room)

Pure Hammersmith Residence (self-catering, single studio with private bathroom and kitchen)

Standard Homestay (halfboard, single room)

Premium Homestay (halfboard, single room)

Pure Hammersmith Residence (self-catering, single studio with private bathroom and kitchen)

English for Everyday, Study or Work 30 lessons/week

£1,278

£1,362

£1,570

£1,882

£2,008

£2,320

£2,218

£2,386

£2,802

£5,698

£6,202

£7,450

English for Everyday, Study or Work 25 lessons/week

£1,188

£1,272

£1,480

£1,747

£1,873

£2,115

£2,066

£2,234

£2,650

£5,338

£5,842

£7,090

English for Everyday, Study or Work 20 lessons/week

£1,068

£1,152

£1,360

£1,567

£1,693

£2,005

£1,866

£2,034

£2,450

£4,858

£5,362

£6,610

£948

£1,032

£1,240

£1,387

£1,513

£1,825

£1,666

£1,834

£2,250

£4,378

£4,882

£6,130

English for Everyday - Afternoon 20 lessons/week

For Families - Winter, Spring, Summer, Autumn 20 lessons / week Price is for course & accommodation for 1 adult and 1 child

2 weeks Standard Homestay (half-board, twin room)

Premium Homestay (half-board, twin room)

£2,116

3 weeks Chelsea Cloisters 1 bedroom apartment (self-catering, private bathroom and kitchen, 2 people)

£2,284

Standard Homestay (half-board, twin room)

£3,392

Premium Homestay (half-board, twin room)

£3,174

4 weeks Chelsea Cloisters 1 bedroom apartment (self-catering, private bathroom and kitchen, 2 people)

£3,426

Standard Homestay (half-board, twin room)

£5,088

For Teenagers (25 lessons/week) - summer only Full programme including course, accommodation, meals & activity programme (no airport transfers)

Premium Homestay (half-board, twin room)

£3,792

Chelsea Cloisters 1 bedroom apartment (self-catering, private bathroom and kitchen, 2 people)

£4,128

£6,344

2 weeks

3 weeks

4 weeks

£2,146

£3,219

£4,292

Premium Homestay: £45 supplement / week for a private bathroom

Our most popular Dublin programmes 2 weeks For Adults and Young Professionals all year round

Standard Homestay (half-board, single room)

Serviced apartments shared with Frances King students (self-catering, single room)

(price includes course materials, some activity events & Facilities Fee of €70 / person or €120 / family, per apartment or per 2 people booking together)

3 weeks Aungier Street (self-catering, single room, summer only)

Standard Homestay (half-board, single room)

Serviced apartments shared with Frances King students (self-catering, single room)

4 weeks Aungier Street (self-catering, single room, summer only)

Standard Homestay (half-board, single room)

Serviced apartments shared with Frances King students (self-catering, single room)

12 weeks Aungier Street (self-catering, single room, summer only)

Standard Homestay (half-board, single room)

Serviced apartments shared with Frances King students (self-catering, single room)

English for Everyday, Study or Work 30 lessons/week

€ 1,054.00

€ 1,394.00

€ 1,244.00

€ 1,546.00

€ 2,056.00

€ 1,831.00

€ 1,986.00

€ 2,666.00

€ 2,366.00

€ 5,326.00

€ 7,366.00

English for Everyday, Study or Work 25 lessons/week

€ 988.00

€ 1,328.00

€ 1,178.00

€ 1,447.00

€ 1,957.00

€ 1,732.00

€ 1,858.00

€ 2,538.00

€ 2,238.00

€ 5,002.00

€ 7,042.00

English for Everyday, Study or Work 20 lessons/week

€ 900.00

€ 1,240.00

€ 1,090.00

€ 1,315.00

€ 1,825.00

€ 1,600.00

€ 1,690.00

€ 2,370.00

€ 2,070.00

€ 4,570.00

€ 6,610.00

English for Everyday - Afternoon 20 lessons/week

€ 812.00

€ 1,152.00

€ 1,002.00

€ 1,183.00

€ 1,693.00

€ 1,468.00

€ 1,522.00

€ 2,202.00

€ 1,902.00

€ 4,138.00

€ 6,178.00

For Families - Summer Programme, 20 lessons / week Price is for course & accommodation for 1 adult and 1 child

2 weeks Standard Homestay (half-board, twin room)

Premium Homestay (half-board, twin room)

€ 1,940.00

3 weeks Serviced Apartments (self-catering, private bathroom and kitchen, 2 people)

€ 2,060.00

For Teenagers (25 lessons/week) - summer only Full programme including course, accommodation, meals & activity programme (no airport transfers)

Premium Homestay: Frances King School of€30 Englishsupplement / week for a private bathroom) 42

€ 2,420.00

Standard Homestay (half-board, twin room)

€ 2,850.00

Premium Homestay (half-board, twin room)

€ 3,030.00

4 weeks Serviced Apartments (self-catering, private bathroom and kitchen, 2 people) € 3,570.00

Standard Homestay (half-board, twin room)

Premium Homestay (half-board, twin room)

€ 3,620.00

Serviced Apartments (self-catering, private bathroom and kitchen, 2 people)

€ 3,860.00

€ 4,580.00

2 weeks

3 weeks

4 weeks

€ 1,260.00

€ 1,890.00

€ 2,520.00 Frances King School of English

Making a booking at Frances King Our Central bookings office in London manages all enquiries and bookings for both London and Dublin. Please contact us on the following email address if you need further information. Partners can enrol a student by email: london@francesking.com (for London bookings) dublin@francesking.com (for Dublin bookings) We are happy to receive bookings using Partners’ own Application Forms, but please ensure that the information below is always included for each student. We are unable to process any application without this information and if we have to contact you to get further information, your booking confirmation may be delayed. BOOKING CHECKLIST Please ensure you include the following information when making a booking: Personal Details: � Student’s family and first names (same spelling as their passport) � Sex and nationality � Date of birth and age (we cannot process a booking without a date of birth) � The type of visa the student will apply for: the UK - Tier 4 General Student Visa (GSV); STSV-11 Short Term Visa (11 months – previously known as Extended Student Visitor Visa ESVV); STSV-6 Short Term Visa (6 months, previously known as Student Visitor Visa SVV); STSV-C (6 months, previously known as Child Visitor Visa CVV) or for Ireland - Short-stay Study 44

Frances King School of English

Visit C visa, Long-stay Study Visit D visa. � Will students apply for a visa BEFORE entry (pre-entry clearance) or on arrival? � Copy of passport with the application form, if student is applying for a visa � Email address of the student so that we can send them the link to the online placement test Course: � Course(s) required and course number(s) � Approximate level of English � Starting date (Monday, except when Monday is a public holiday) and number of weeks Accommodation: � Accommodation required and code � Arrival and departure dates � 1st and 2nd choice of accommodation (we will book the second choice if the first is not available)

� If student requires a private bathroom in Premium Homestay (extra payment required) � Smoker / non smoker / if willing to smoke outside of host’s home? � Allergies / attitudes to pets, vegetarian, special diet such as gluten-free or lactose intolerant, homestay with/without children, requests wifi, and any other information

� UKBA approved English examinations student has taken and when? � Reason student wants to learn English in the UK and at Frances King? � If the student is planning to take any examination(s) and which one(s)? � Current occupation & career or future study plans � Visa and travel history

Payment: � Payment by student directly to the school (gross payment) or via partner (net payment)? � Is the student is paying Frances King in full or minus the deposit?

Airport transfers: � Transfer(s) required from airport?

Confirmation of Acceptance of Studies (CAS) - only for non-EU students applying for a UK Tier 4 GSV. � Previous study of English (High school / university/college / language schools)

Applying for a Visa � Partners may wish to check visa requirements for non-EU students requiring a visa at: For UK visas: UKBA website:

www.gov.uk/government/organisations/ uk-visas-and-immigration

For Ireland visas: INIS website: www.inis.gov.ie

Or please visit our website: London: www.francesking.com/ school-of-english-london/ more-information/visa-guidance Dublin: www.francesking.com/ school-of-english-dublin/ more-information/visa-guidance Confirmation � When we receive a booking, we check availability of the course and accommodation and send confirmation documents for the student by email (and post if you request this). We can also send documents by courier (DHL): £45/ courier (for London) and €50/courier (for Dublin). � We will contact you if the course and accommodation the student wants is not available and offer you an alternative. � If you would like us to arrange accommodation for the student before their pre-entry visa is issued, you need to agree to our Cancellation

Policy (see pages 46-48) otherwise we will NOT arrange accommodation until the visa has been issued. � For students who need a visa for the UK / Ireland, you need to send a photocopy of the main page of the student’s passport with the booking. � Students, age 16 and 17 years (London or Dublin bookings) must book an arrival airport transfer unless written parental consent is given or a guardian over 21 years is meeting the student at the airport. Students age 16 and 17 should carry a letter of consent to travel alone and present it, if requested, on arrival in the UK. We will send a form letter with the confirmation documents. See Airport Transfer details pages 36-39.

Frances King School of English

Payment, Terms and Conditions Discount A discount is given on tuition fees only, except on the London/Dublin Teenager Programme: 20% maximum discount is given on the package price; Internship Programmes: 10% maximum discount is given on the Internship Placement Fee. Frances King has a special offer for students who wish to extend their group programmes or who reenrol with us within 3 years of their last course. We offer a 10% discount on group tuition fees and the Partner will receive a re-enrolment discount of 20%. Discounts are not offered on extensions to One-toOne programmes or on the Teenager Programme. Net payment terms and details Net payment is due on receipt of the net invoice issued by the school and must be received at least 15 days before the programme start date. A discount has already been deducted from net invoices. Payment of discounts Partners working on a gross fee basis will have their discount credited to their account. This will be paid by bank transfer after we have received full payment from the student and the student has started their programme. Please make sure that we have your current bank details. Note: because of the cost of making international bank transfers, we do not pay discount amounts of less than £100 / €100 by bank transfer to overseas accounts. The payment will be made when the total discount owed exceeds £100 / €100. How to make payment in pounds sterling (£) for London bookings a) Bank cards: Visa / Mastercard - please supply the card number, the expiry date, the name of the cardholder and the 3 digit security code. b) By secure credit card payment via our website: https://secure.francesking.com/payment-london c) Bank transfer to our account (please always send us remittance advice): Business Education Ltd, trading as Frances King School of English, National Westminster Bank plc, Piccadilly, London W1A 2DG Bank sort code: 56 00 03 Account no: 17054524 IBAN BIC Number (SWIFT): NWBKGB2L IBAN NUMBER: GB62 NWBK 5600 0317 0545 24 d) Sterling bank cheque drawn on a UK bank payable to Business Education Ltd. 46

Frances King School of English

How to make payment in euro (€) for Dublin bookings a) Bank cards: Visa / Mastercard - please supply the card number, the expiry date, the name of the cardholder and the 3 digit security code. b) By secure credit card payment via our website: https://secure.francesking.com/payment-dublin c) Bank transfer to our account (please always send us remittance advice): Business Education Ltd, trading as Frances King School of English (Ireland) Ltd Bank of Ireland, Lower Baggot Street, PO Box 3131, Dublin 2 Bank sort code: 90 14 90 Account no: 62783119 IBAN BIC Number (SWIFT): BOFIIE2D IBAN NUMBER: IE18 BOFI 9014 9062 7831 19 d) Euro bank cheque drawn on an Irish bank payable to Frances King School of English (Ireland) Ltd. Please always indicate invoice number, name of student and student number when making any payment.

CANCELLATION TERMS FOR NET BOOKINGS (When a student pays via a partner) We strongly recommend that students take out insurance to cover fees and costs in case of cancellation (see pages 41-43). Partners who work on a net basis should collect enough deposit from the student to cover cancellation costs in the event that the student cancels. Cancellation of programmes/accommodation BEFORE arrival: If students cancel their booking with less than 14 days’ notice, we will charge a £50 / €50 course cancellation fee and a £50 / €50 accommodation cancellation fee. See below for accommodation terms. If the notice period for accommodation is not given (see below) the full notice period will be charged as a cancellation fee. Notice Period to cancel accommodation: 3 weeks: Mansion Chelsea, Pure Hammersmith, Budget Flatshares in London 2 weeks: Bowden Court Residence, Victoria League, Serviced Apartments in Dublin, Aungier Street Summer Residence, Baggot Street Residence, Budget Flatshares in Dublin 1 week: Homestays 24 hours: Hotels Chelsea Cloisters Studios & Apartment: 7 days’ notice is required to cancel, otherwise a fee of 2 nights is charged. No refund is given if a stay is

shortened or cancelled after arrival. Citadines Studio & Apartments: 48 hours’ notice is required to cancel a stay of 7 to 14 nights, otherwise a cancellation fee will be charged of 2 nights; 6 days notice is required to cancel a stay of 15-29 nights, otherwise a cancellation fee will be charged of 6 nights. 10 days’ notice is required to cancel a stay of 30+ nights, otherwise a cancellation fee will be charged of 10 nights. Go Native Kensington: 7 days’ notice is required for stays of 1 to 27 nights. When notice period is not given, students will be charged for 7 nights. For stays of 28 nights or more, there is a 14-day notice period and a 14-day cancellation charge if notice is not given. Baggot Street Residence: No refund is given if a stay is shortened or cancelled after arrival.

€500 per student on enrolment and the balance at least 6 weeks before the arrival date.

Cancellation of courses AFTER arrival: � If the course is cancelled after arrival, there is no refund in any circumstances. If the course is longer than 4 weeks, students may apply for a credit for the unused part of the course. This must be used within two years and cannot be transferred to another student. Course credit may not be used to pay for accommodation. No credit is offered for cancelled courses during the first 4 weeks of a course. � To cancel One-to-One courses, students must give one week’s notice in writing. Students may apply for a credit for the unused part of the course and this may be used as partpayment towards a course within two years. � To cancel individual One-to-One lessons, students must give 48 hours’ notice during office hours (09.00-17.00, Monday-Friday). All late cancellations are charged at the full rate. � If students leave because they are ill or because of the death or serious illness of a close relative, they may be able to claim reimbursement of fees through their insurance.

Partners who send a net booking should inform students of our cancellation terms prior to making a booking, and collect enough advance deposit payment from the student to cover our full cancellation costs in the event that the student cancels. Receipt of a booking is acceptance of our Terms and Conditions 2016.

Cancellation of accommodation AFTER arrival: Students who cancel their accommodation will be charged a £70 / €70 cancellation fee. Notice in writing must be given beginning at a weekend to a Frances King Advisor. See above NOTICE PERIOD above. Where notice is not received, accommodation fees for the above periods will be added to the cancellation fee. In case of non-arrival on booked dates, where the school has not received notice of cancellation in advance, there will be no refund or credit of course or accommodation fees. VISA STUDENTS (When student pays via a partner) If a student is refused a visa, a copy of the visa refusal notice must be sent to the Frances King bookings office immediately. We will charge a £50 / €50 course and £50 / €50 accommodation administrative fee. If the accommodation notice period is not given (see page 53) then additional accommodation cancellation fees may apply. LONDON / DUBLIN TEENAGER PROGRAMMES (When Student pays via a partner) London Teenager Residential and Day Schools Programmes include Guard.me insurance cover. Guard.me insurance does not cover any cancellation charges BEFORE arrival in the UK for non-EU students. See pages 40-41. Dublin Teenager Homestay Programmes do not include insurance. Students can take out their own insurance or the International Student Policy offered by Guard.me. See pages 40-41. Partners should collect a deposit of £500 /

Cancellation of Teenager programmes BEFORE arrival: � More than 30 days before arrival: £500 / €500 deposit is charged � Less than 30 days before arrival: full fees are charged � Visa refusal received more than 30 days before arrival—£200/ €200 � Visa refusal received less than 30 days before arrival—£500 / €500 If a student is refused a visa, a copy of the visa refusal notice must be sent to the Frances King bookings office immediately.

CANCELLATION TERMS FOR GROSS BOOKINGS (When student pays Frances King directly) Cancellation Policy: We strongly recommend that students take out insurance to cover fees and costs in case of cancellation. (see pages 40-41). Cancellation of courses and accommodation BEFORE arrival: If students want to cancel their booking before arrival, we will refund all fees minus the £200 / €200 Course deposit and £300 / €300 Accommodation deposit. If the accommodation fees for the notice period exceed £300 / €300, students will be charged the difference. Notice Period to cancel accommodation: If the notice period for accommodation is not given (see below) the full notice period will be charged as a cancellation fee. 3 weeks: Mansion Chelsea, Pure Hammersmith, Budget Flatshares in London 2 weeks: Bowden Court Residence, Victoria League, Serviced Apartments in Dublin, Aungier Street Summer Residence, Baggot Street Residence, Budget Flatshares in Dublin 1 week: Homestays 24 hours: Hotels Chelsea Cloisters Studios & Apartment: 7 days’ notice is required to cancel, otherwise a fee of 2 nights is charged. No refund is given if a stay is shortened or cancelled after arrival. Citadines Studio & Apartments: 48 hours’ notice is required to cancel a stay of 7 to 14 nights, otherwise a cancellation fee will be charged of 2 nights; 6 days notice is required to cancel a stay of 15-29 nights, otherwise a cancellation fee will be charged of 6 nights. 10 days’ notice is required to cancel a stay of 30+ nights, otherwise a cancellation fee will be charged of 10 nights. Go Native Kensington: 7 days’ notice is required for stays of 1 to 27 nights. When notice period is not given, students will be charged for 7 nights. For stays of 28 nights or more, there is a 14-day notice period and a 14-day cancellation charge if notice is not given. Baggot Street Residence: No refund is given if a stay is shortened or cancelled after arrival. Cancellation of courses AFTER arrival: I the course is cancelled after arrival, there is no refund in any circumstances. If the course is longer than 4 weeks, students

must give 4 weeks’ notice and may apply for a credit for the unused part of the course. This must be used within two years and cannot be transferred to another student. Credit may not be used to pay for accommodation. No credit is offered for cancelled courses during the first 4 weeks of a course. To cancel One-to-One courses students must give one week’s notice in writing. Students may apply for a credit for the unused part of the course and this may be used as part-payment towards a course within two years. To cancel individual One-to-One lessons, students must give 48 hours’ notice during office hours (09.00-17.00, Monday-Friday). All late cancellations are charged at the full rate. If students leave because they are ill or because of the death or serious illness of a close relative, they may be able to claim reimbursement of fees through their insurance. Cancellation of accommodation AFTER arrival in the UK: Students who cancel their accommodation will be charged a £70 / €70 cancellation fee. Notice in writing must be given beginning at a weekend to a Frances King Advisor. See NOTICE PERIOD above. Where notice is not received, accommodation fees for the above periods will be added to the cancellation fee. In case of non-arrival on booked dates, where the school has not received notice of cancellation in advance, there will be no refund or credit of course or accommodation fees. VISA STUDENTS (When student pays Frances King directly) If a student is refused a visa, a copy of the visa refusal notice must be sent to the Frances King bookings office immediately. We will refund all fees minus the £100 / €100 Course deposit and £100 / €100 Accommodation deposit. If the accommodation fees for the notice period (see page 53) exceed £100 / €100 students will be charged the difference. LONDON / DUBLIN TEENAGER PROGRAMMES (When student pays Frances King directly) London Teenager Residential and Day Programmes include Guard.me insurance cover. Guard.me insurance does not cover any cancellation charges BEFORE arrival in the UK for non-EU students. See pages 40-41. Dublin Teenager Homestay Programmes do not include insurance. Students can take out their own insurance or the International Student Policy offered by Guard.me. See pages 40-41. Students pay a non-refundable deposit of £500 / €500 per student on enrolment and the balance at least 6 weeks before the arrival date. Cancellation of Teenager programmes BEFORE arrival in the UK: More than 30 days before arrival: £500 / €500 deposit is non-refundable Less than 30 days before arrival: full fees are charged Visa refusal received more than 30 days before arrival—£200 / €200 Visa refusal received less than 30 days before arrival—£500 / €500 If a student is refused a visa, a copy of the visa Frances King School of English

refusal notice must be sent to the Frances King bookings office immediately. Partners should inform students of our cancellation terms prior to making a booking. Receipt of a booking is acceptance of our Terms and Conditions 2016.

FOR STUDENTS WHO REQUIRE A PRE-ENTRY CLEARANCE VISA UK: Students (18+ years and above) from non-EU/ EAA countries who wish to study for up to 6 months must apply for a SHORT-TERM STUDENT VISA (STSV-6), previously known as a Student Visitor Visa (SVV). Students (18+ years and above) who wish to study English language from 6 to 11 months must apply for A SHORT-TERM STUDENT VISA (STSV-11), previously known as a Extended Student Visitor Visa (ESVV). Students (16+ years) who wish to apply for an extendable Tier 4 General Student Visa, because they wish to study for a longer period, will need a SELT (UKBA approved English language test result) and a Certificate of Acceptance to Study (CAS) from the school (see below). CEFR level B2 and above. Ireland: Students from non-EU/EAA countries who wish to study for up to 90 days must apply for a Short-stay Study C Visa. Students who wish to study for more than 90 days and/or work during their stay must apply for a Long-stay Study D visa. ACCOMMODATION FOR VISA STUDENTS Students can choose to book their accommodation before we issue their visa letter, or wait to book accommodation until after their visa has been granted. For students booking accommodation before we issue their visa letter: The partner collects sufficient deposit from the student to cover any cancellation fees. Frances King will send a visa letter including accommodation details and reminder of the notice period required to cancel without incurring cancellation fees. If the student is not successful in obtaining their visa, a copy of the visa refusal notice must be sent to us immediately. If students are paying via our partner (net booking) they will be charged a £50 / €50 course and £50 / €50 accommodation administrative fee. If students have paid a deposit directly to our school (gross booking) we will charge a £100 / €100 course and £100 / €100 accommodation administrative fee and refund any remaining payment. If the accommodation notice period is not given then additional accommodation cancellation fees may apply. For students who do not need accommodation details before we issue their visa letter: The partner collects sufficient deposit from the student to cover any cancellation fees. Frances King will send a visa letter stating that the school will book accommodation after the visa has been granted. If the student is not successful in obtaining their visa, a copy of the visa refusal notice must be sent to us immediately. If students are paying via our partner (net booking) they will be charged a £50 / €50 course administrative fee. If students have paid a deposit directly to our school (gross booking) we will charge a £100 / €100 course administrative fee and refund any remaining payment. We will not charge any accommodation cancellation fees. If the student is successful in 48

Frances King School of English

obtaining their visa, you must inform the school and we will arrange the accommodation. Due to the last minute nature of some bookings, students who book in this way may find that their first choice of accommodation is not available and may have to accept an alternative at a different price. Partners must inform students of our cancellation terms prior to making a booking. Receipt of a booking is acceptance of our Terms and Conditions 2016. TIER 4 GENERAL STUDENT VISA (GSV) - UK Students applying for a Tier 4 visa need us to issue a Certificate of Acceptance to Study (CAS). We require payment in full including CAS fee of £21 before issuing a CAS. The CAS Confirmation letter shows that a course of a certain duration and number of hours has been reserved, and full fees paid. It is extremely important that students understand that this document is binding. The details stated on the CAS must be correct and the students must follow the course and accommodation that has been confirmed. It is the school’s duty to inform the UKBA of any alteration to a booking (prior to or after arrival) and of any cancellation or curtailment. It is therefore very important that students are carefully checked to ensure that they are bona fide students. Please check that the school is able to issue a CAS before registering a student who requires a Tier 4 visa. Points to Cover in Assessing Tier 4 Students This is a list of the points that a Frances King partner MUST cover to give themselves reasonable assurance that the person applying for a Tier 4 visa to enrol on a course is a genuine and credible student. Identity � Identity and eligibility - is there proof of identity (passport/ID card/birth certificate) which can be verified or looks genuine? � Is there any reason to question eligibility for the course on e.g. age grounds? Educational evidence � Does the applicant have a SELT (Secure English Language Test) such as IELTS / Cambridge to prove they have at least CEFR B2 level? � Has the applicant been interviewed (how and by whom) and what decision was reached on eligibility/acceptability overall? � Are there any negative factors (e.g. failure to complete a course, long interruptions to study, poor grades)? � What are the applicant’s key aims in taking the course? Is there a career or further study plan that seems reasonable? � Has the applicant considered the implications of studying in a different country, culture and language? Do they think it will be manageable – e.g. based on the experience of a brother or friend? Personal and family background � Has the applicant (or family members) travelled abroad regularly or at all? � Has the applicant got good family reasons for returning home at the end of the course (e.g. partner and children)? Financial and employment background � Has the applicant made a rough estimate of the costs of the course and living expenses, and is this reasonably accurate and meets the Immigration rules/requirements on fees and maintenance?

� How do they propose to pay for the course and their living costs? What evidence can they provide that they can pay? What is their general family/economic background? � How do they think the course will benefit them financially – is their expectation of a return realistic in relation to the total costs? � Is the applicant aware that they are not permitted to work or bring dependants to the UK on a Tier 4 General Student visa? � Are they willing to pay full fees in advance before a CAS is issued? If the applicant is/has been working, what is their employment history and does the course fit with their career aims? � Does the applicant have, or have reasonable expectations of getting, sponsorship from their government or another reputable body (e.g. an international charity or corporation which is or may become their employer)? � Is there evidence e.g. from their employer that the course is seen as being beneficial to their career prospects and that their job will be held open for when they return? Immigration background � Has the applicant travelled abroad before and complied with any visa terms? � Is there any evidence of e.g. a previous visa refusal in their passport? If so, what reason were they given for the refusal? � Have other close members of their family travelled abroad before at all or regularly, or studied abroad successfully? � Medical conditions - does the applicant have any pre-existing medical condition (including pregnancy) or disability which would make it more difficult for them to study effectively, or which would require special provision by our institution? GROUPS OF STUDENTS In order to give you an accurate quote, we need to know the age range of the students, the length of stay, the approximate size of the group, the number of leaders (if any), and which services you would like included. We aim to send you a quote within 48 hours of receiving your request. If you have a group request, please send as much information as possible to jo.wilks@francesking.com As well as our published programmes, we can offer tailor-made programmes designed to meet the needs of each individual group. We can quote for: � Closed or mixed international groups for adults and juniors (mixed groups for juniors are only available at certain times of the year, closed groups are only suitable for students of a similar age and level) � Specialized language options such as conversation, vocabulary development, reading, writing, exam preparation (Trinity, TOEFL, IELTS, Cambridge, TOEIC), business, culture. � Accommodation in homestays, budget hostels, hotels and residences. � Trinity examinations in London at the end of the programme. � Sightseeing tours, excursions and activities led by Frances King staff. � Various meal options. � Group transfers from all airports. We provide services of a Group Co-ordinator before and during your stay. If you would like to book a group, please send as much information as possible, including the names, dates of birth and nationalities of students and leaders. If you are booking accommodation, we also need to know any special requests or allergies, which students will share rooms etc. Bookings should be sent to: jo.wilks@francesking.com, cc

London@francesking.com or Dublin@francesking. com On receipt of your booking, we will send a proforma invoice – changes to the group are possible, subject to availability and sufficient notice. A 30% deposit is required at the time of booking. The balance is due 15 days before arrival. The deposit is not refunded if a cancellation is received less than 4 weeks before arrival. In case of cancellation 1 week or less before arrival, 50% of the total fees will be charged. No refund is given for cancellations on or after the day of commencement of the programme. For PON groups, we request a 30% deposit, 35% before arrival and 35% one month after departure. Cancellation fees are dependent on the accommodation booked – this should be discussed with us at the time of booking. TERMS AND CONDITIONS FOR STUDENTS ATTENDING COURSES LISTED ON THE INTERIM LIST OF ELIGIBLE PROGRAMMES (ILEP) - minimum 25 weeks course (Dublin) Student Admissions Criteria for ILEP Programmes: � Must be from a non-EEA country � Must be 18 years of age or older � Must have a minimum English level of A2 � Must maintain an 85% average attendance during their course of study � Must meet the requirements of the GNIB for visa registration: http://www.inis.gov.ie/ Cancellation of courses and accommodation before arrival in Ireland when a student is refused a visa � To cancel the booking before arrival in Ireland, when the visa is refused, the student must send a copy of the visa refusal letter issued by the Embassy/Consulate. � All course fees will be refunded less an administration charge of €100. � All accommodation fees will be refunded less an administration charge of €100, provided the required notice period to cancel accommodation is given. See Terms and Conditions. Cancellation of courses and accommodation after arrival in Ireland when a student is refused a visa � To cancel the booking after arrival in Ireland, when the visa is refused, the student must send a copy of the visa refusal letter issued by the GNIB. � All unused course fees will be refunded. � No refund of course fees will be made in any circumstances once a visa has been issued to a student studying on a course listed on the Internationalisation Register or ILEP. � All accommodation fees will be refunded provided the required notice period to cancel accommodation is given. See Terms and Conditions. Cancellation of courses and accommodation after a visa letter has been issued, before arrival in Ireland, when a visa has not been refused � A student may still cancel their booking, after they have booked and paid and received a visa letter, even if their visa has not been refused. In this case, the non-refundable course deposit of €200 and the non-refundable accommodation deposit of €300 will be retained, and any remainder of fees will be refunded. The deposits may be used as credit to book a new course or accommodation, within 2 years. Deposits

cannot be transferred to another student. � We will inform Irish immigration officials, when a Letter of Acceptance (visa letter) has been issued and the course cancelled. Course Refunds � No refund of course fees will be made in any circumstances once a visa has been issued to a student studying on a course listed on the Internationalisation Register or ILEP. � All applications for refunds must be made to the Principal, Neil Holohan: neil.holohan@ francesking.com � Course and accommodation refunds may take up to 45 days to process. Refunds will only be made to the person or organisation that paid in the first instance. � Please refer to course cancellation for details of administrative charges incurred due to cancellation. Punctuality and Attendance Whilst studying on a course listed on the ILEP, students must: � Attend on time each day � Call the school on 01-4866000 or email the Academic Manager: laura.davidson@ francesking.com if they are sick. � Maintain at least 85% attendance throughout the course In addition: � Students arriving late (after 15 minutes) will be marked absent or students leaving early (15 minutes before the end of the class) will be marked absent for that lesson. � Attendance will be recorded on the class register for each lesson. � The Academic Manager will check and collate attendance records weekly. Absenteeism and Expulsion Students should contact the Academic Manager: laura.davidson@francesking.com to explain absences from their programme. � If a student’s attendance falls below 90%, they will be issued with a first attendance warning letter and an oral warning. If the student has a Medical Certificate they need to show it. � If a student’s attendance falls below 85%, they will be issued with a second attendance warning letter and an oral warning. The student will be asked to explain why their attendance has continued and alerted to the implications of a failure to maintain 85% and the seriousness of the situation. � After the second warning letter, if a student’s attendance continues to fall, and they are unable to complete the course with an average attendance of 85%, GNIB will be contacted. � If a student is absent for 3 consecutive days, they will be contacted by the Academic Manager. In the absence of a medical certificate, a student will need to explain their absence.

Holidays and Breaks � Students must start their course on arrival in Ireland. � During the induction, Students agree their course and holiday time, for the duration of their stay in Ireland, with the Academic Manager. � Holiday weeks can never exceed 1/3rd of the overall lapsed time since the course commenced. � In the case of illness or family bereavement, Students can make an application to the Academic Manager for an unscheduled break in their course. If the Student’s application is unsuccessful, they may appeal to the Principal. The Principal’s decision will be final. � Students can take a maximum of 8 weeks’ holidays during their course. End of Programme Exam Entry and Recording of Grades/Scores Received � We offer the following exams to Students studying on courses listed on the ILEP: TIE, IELTS, Cambridge FCE and Cambridge CAE. The examinations are held in external centres. The final results are sent to Frances King School by the external examination body. � During the induction, the Student will be required to sign an agreement to confirm that they understand the external exam at the end of your course is mandatory and that they agree to sit the examination. The Academic Manager or Examinations Officer will complete and submit the student’s examination application. � A record of all students examination results are kept on our internal database. Student Complaints � Problems and complaints with programmes, accommodation and other services should be brought to our attention immediately so that we can help. Student Fees Protection All students studying at Frances Kings School of English on a course listed on the ILEP are covered by our Learner Protection Policy. This policy is taken out by the school for each individual student with O’Driscoll O’Neill. The cost of the Learner Protection Policy is included in your programme fees and you will be issued with a certificate containing your personal details from O’Driscoll O’Neil through the school as proof of insurance. In the event that the course at Frances King ends prematurely, the insurer, through O’Driscoll O’Neill, will arrange for the student either of the following: � Alternative tuition for the completion of their course at no further cost to the student or � Refund of the unexpired portion of the student’s tuition fee. This applies to all programmes that start on or after the 1st October 2015.

Sick Leave � When students are sick and cannot attend class, they must contact the Academic Manager: laura.davidson@francesking.com stating the reason for their absence. � On returning to class, students must provide the Academic Manager with a Medical Certificate for the period of their illness. � Any absence due to illness, that is not supported by a Medical Certificate will be considered general absence from the course and the procedures for absenteeism detailed above will stand. Frances King School of English

wants to change their level, the class teacher will be contacted for their agreement. Students cannot change level, without the agreement of their class teacher.

FAQs

Q How many weeks does it take for a student to move to the next level? A It depends on the level of the student and intensity of their programme, but it usually takes 8-12 weeks, to move to the next English level. Q How are students assessed in order to check if they need to move to the next level and what is the frequency of these assessments? A Students have a monthly test and personal meeting with their teacher. On the basis of this, students can be moved up to the next level.

We do our best to include full information about our programmes and services in our Partner Manual 2016, but for quick reference, you may find the following helpful.

RE-ENROLMENT Q My student came to Frances King last year and would like to study again this summer. Will he get any kind of discount? A Yes – students who re-enrol at Frances King, within 3 years of their last programme, receive a 10% discount on course fees. The Partner will receive a 20% commission on this amount. Discounts are not offered on extensions to One-to-One courses or on the Teenager Programme.

ENROLMENT Q My student would like to book a course and accommodation at Frances King and he needs to apply for a visa for the UK. Will you send a letter confirming his course and his accommodation? A Yes, we send all confirmation documents and invoices necessary for his visa application. If you wish to book accommodation prior to the visa being issued, we will confirm accommodation for your student. However, you need to confirm that you will pay accommodation cancellation fees, if the student does not receive their visa or the accommodation needs to be delayed. You must take either a deposit or full payment from the student. Q When is the deadline to book a programme with Frances King? A It is usual to book a programme at least 4 weeks before arrival in order to make the necessary travel arrangements. If we have availability, we will be happy to accept your student on the programme and accommodation. Alternatively, we usually are able to offer another programme or accommodation if your first choice is not available. 50

Frances King School of English

AVAILABILITY Q How can I check course and accommodation availability? A You can check availability for both schools on our website: London - Course availability: http://www.francesking.com/partners Accommodation availability: http://www.francesking.com/partners Dublin - Course availability: http://www.francesking.com/partners Accommodation availability: http://www.francesking.com/partners Alternatively, please contact us.

PAYMENT Q When do I pay? A Payment is due on receipt of the invoice issued by the school and must be received at least 15 days before the course start date. Q How can I pay? A You can pay in pounds sterling (£) for London bookings and in euro (€) for Dublin bookings. See page 46.

Q If I send students to both London and Dublin, in which currency do I pay - £ or €? A You need to pay for London invoices in £ and Dublin invoices in €. Q Is it possible to make a payment in instalments? A No – you need to pay in full 15 days prior to arrival. Q If a student needs a visa letter, do they need to pay only a deposit or make full payment? A If the student needs a Tier 4 visa for the UK or a long-stay visa for Ireland, whether you are a net/gross Partner, full fees are due in advance. No advance payment is required for short-stay visa letters (90 days for Ireland or 6-11 months for UK) for Partners with a net agreement. Our visa letter will state that the Partner is responsible for the fees. We require an advance accommodation deposit if you request accommodation to be booked before a visa is issued OR at least, you must confirm that you have collected a sufficient deposit to cover all

accommodation cancellation fees from the student. You must also explain our Cancellation Terms to the student. Partners with a gross agreement, must pay a £200 course only deposit or £500 course and accommodation deposit. Last minute Mansion Chelsea and Pure Hammersmith bookings, which require a 3 week notice period to cancel, will be requested to pay accommodation fees of 3 weeks to cover Cancellation Fees.

PROGRAMMES & LEVEL OF ENGLISH Q I am not sure that my student has the right level of English for the course he wants to do – how can I check his level? A Your student can take the online test at: https://test.francesking.com/ Q Are there minimum ages for different programmes? A The minimum age is mainly 16 years, but, please check our brochure.

Q Do you offer programmes for complete Beginners? A Yes, we do in London, but not in Dublin. If students are not certain of their level, please take the online test (see above). Q Can students start a course any Monday? A Yes – it is possible to start most courses any Monday, except preparation courses for Cambridge and IELTS examinations, which start on specific starting dates. For dates, see our brochure. Q Do you offer courses for students who do not want to be in classes with younger students? A Yes – we offer Club 10 courses (minimum 21 years). See our brochure. Q After arrival, can students change their class or level? A Yes – if a student changes to a programme of the same number of lessons, with the same timetable and they meet the level requirements of the course, it is fine to change. If a student

FAMILY PROGRAMME Q Does Frances King accept children accompanied by an adult on group courses in London or Dublin all year round? A No - we offer group courses for children and parents in winter, spring, summer and autumn in London and in summer only in Dublin. We can only offer One-to-One lessons for children all year round in our London (Kensington) and Dublin (Merrion Square) schools. Our winter, spring and autumn programmes are located in London in our all year round school in Kensington and in summer, programmes for children are held in our Belgravia school and for adults in our Kensington schools. Family programmes in Dublin in the summer, are located in our all year round school or in a nearby annexe.

Frances King School of English

Q What is the minimum age of children? A 8 years and we accept younger children of 7 years if accompanied on the course by an older brother or sister. We cannot accept children younger than 7 years. Q Do parents have to take a course? A No – it is not necessary for parents to study at Frances King, but they need to bring their children to the school at 9.00am each day and collect them at 13.00hrs. Apart from on the first day, children aged 14-16 years can travel to the school each day on their own as long as they have written permission from their parent. Q Which accommodation is suitable for families? A Depending on the size of the family and their weekly budget, we can offer homestays, studios, apartments and hotels in both London and Dublin. Please see our separate brochure for Families and Young Learners. For more information about programme for parents and children, please visit our website: London: www.francesking.com/ programmes Dublin: www.francesking.com/school-ofenglish-dublin/programmes

ACCOMMODATION Q What is the difference between standard, premium and deluxe homestays? A Full information about the categories of homestays is given on page 31. Q Where are homestays located? A In London, accommodation is located in zones 1, 2 and 3 with an approximate travelling time of 20 - 55 minutes (or longer in the summer) by underground, mainline train or bus to the school. In Dublin, accommodation is located in Dublin 2, Dublin 4, Dublin 6, Dublin 6W and some parts of South & County Dublin with a maximum travel time of up to 40 minutes to the school. Q Can students walk to the school from their accommodation? A In some accommodation, it is possible to walk to the school. See the accommodation map in our 2016 brochure for more information. 52

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Q After arrival, can students change their accommodation? A Yes - provided the student gives the appropriate notice for their accommodation, they may change their accommodation. We do however, ask students to try out their accommodation for a few days, as sometimes students need a few days to get used to a different culture or style of living. Q Our student needs to know the location of the course so he can look for accommodation nearby and book his flight tickets. How can I know in which school the programme is going to take place? A Adults programmes (16+) take place in our school in Kensington all year round (Gloucester Road underground). Family Junior programmes, in summer, take place in our Belgravia school (Victoria underground). Q Is it possible to provisionally book a room for our students? We will get confirmation from the student tomorrow. A Yes - in many types of accommodation, we can make provisional bookings for you. Please always ask us! Q Our student is travelling with a relative; can this non-student, stay with the student in the same accommodation? A Yes – this is usually possible. It will be necessary to charge the Accommodation only price, inclusive of VAT.

WELFARE Q My student has some personal problems – who can she talk to at the school? We have a dedicated member of staff who is responsible for students’ Welfare. Students can come to our Clients Services office or find information in our Student Guide.

website: www.francesking.com/schoolof-english-london/more-information/ airport-transfer

MEDICAL, COURSE AND TRAVEL INSURANCE Q Do students need to book travel insurance? A Yes – students must take out their own insurance or the Guard.me policy offered by Frances King, see pages 40-41 or: www.guard.me/francesking Q What is an EHIC card? A An EHIC card is an European Health Insurance card (EHIC) and allows EU nationals access to health care services. This is a free card which you can apply for in your own country before departure. Q What is the holiday allowance? A Students may take a holiday of 2 weeks every 12 weeks. Students cannot take a holiday when preparing for an examination.

APPLYING FOR A VISA FOR THE UK AND IRELAND Q Where can I get more information about visas? A partners may wish to check visa requirements for non-EU students requiring a visa at: For UK visas: UKBA website: www.gov.uk/government/organisations/ uk-visas-and-immigration For Ireland visas: INIS website: www.inis.gov.ie Or please visit our website: London www.francesking.com/school-of-englishlondon/more-information/visa-guidance Dublin www.francesking.com/school-of-englishdublin/more-information/visa-guidance

AIRPORT TRANSFERS Q Do you make any special travel arrangements for students who are under 18 years? A Yes – in London, all students under the age of 18 years, who are not being met by a guardian or travelling with an adult/ parent, are required to take a transfer from the airport or station to their homestay accommodation. See pages 36-37. OR for more information about Transfers from Airports and stations, please visit our Frances King School of English

Examination Information 2016 – London

Cambridge FCE (B2)

Cambridge CAE (C1)

Do I have to take a special programme?

Yes, Programme EXC25, EXSC20, EXSC25 Preparation can also be included in Academic / Career programme

Yes, Programme EXI20, EXI25 IELTS (B1)

Preparation can also be included in Academic / Career programme

Programme length (weeks)

Starting dates

8 weeks: FCE/CAE: January 18, April 11, October 17 Students can join the programme any Monday during the first 5 weeks

4 weeks: FCE: July 4, 25; CAE: June 27; July 25 8 weeks: January 4; February 1, 29; March 29; May 3, 31; July 4; August 30; September 26; October 24; November 21 4 weeks: July 4; August 1

Examination date

How to Register

March 11; June 4; December 10; July 28; August 18

March 12; June 4; December 10; July 21; August 19

The examinations take place on the Saturday after the end of the course. These dates are subject to availability and change. We will assist you to make alternative arrangements if necessary.

Results

Fee

£140 4 week programmes: we will reserve a place for you when you book a course 8 week programmes: register in Frances King reception during the first week of your course

Cambridge FCE (B2)

Cambridge CAE (C1)

Do I have to take a special programme?

Yes, Programme EXC25, EXSC20, EXSC25 Preparation can also be included in Academic / Career programme

Yes, Programme EXI20, EXI25 IELTS (B1)

Preparation can also be included in Academic / Career programme

Programme length (weeks)

Starting dates

Examination date

8 weeks: FCE/CAE: January 18, April 11, October 17

8 weeks: FCE: March 11; June 4; December 10 CAE: March 12; June 8; December 10

Students can join the programme any Monday during the first 5 weeks 4

4 weeks: FCE/CAE: June 27; July 25

8 weeks: January 4; February 29, May 3, August 29, October 24 4 weeks: July 4; August 2

4 weeks: FCE: July 28; August 18 CAE: July 21; August 19 The examinations take place on the Saturday after the end of the course. These dates are subject to availability and change. We will assist you to make alternative arrangements if necessary.

How to Register

£145

Frances King School of English

Your present level of English

Proficient

Within 2 weeks of examination

B2 £170

Results

Fee

Upper Intermediate 1

8 week programmes: register in Frances King reception during the first week of your course

Within 2 weeks of examination

€205

TOEIC

BULATS

CPE

7.0-8.0

5.5-6.5

905-990

CAE

785-900

FCE

605-780

4.0-5.0

PET

405-600

Elementary

I can understand and speak basic English in familiar situations

3.0-3.5

KET

255-400

20-39

Beginner

10-250

0-19

0-2.5

February T

1 2

S 7

BEC Vantage

60-74

I understand and speak quite well in familiar everyday situations

I speak very little English

BEC Higher

75-89

Intermediate

TOEFL (Paper)

BEC

BEC Preliminary

40-59

118-120

10 11 12 13

S 6

M 7

657

116

653

109-115

587

94-108

583

79-93

457

47-78

453

45-46

400

32-44

29-31

March

TOEFL (IBT)

90-100

€190

€195

8.5+

I speak well but not fluently in a variety of situations. I can express quite complex ideas, but I find it difficult to understand fast speech of native speakers

January

2 months after examination

Cambridge

677

I am fluent and confident in expressing myself although I sometimes have problems with more complex ideas or unfamiliar situations

Advanced

4 week programmes: we will reserve a place for you when you book a course

IELTS

I speak English fluently and understand almost everything, although I sometimes have difficulty with very colloquial English

Upper Intermediate 2

Examination fees are not included in the course price and must be paid by end of the first week of the course. It is your responsibility to register for an examination after arrival at the school, except for the 4-week FCE, CAE, IELTS and 8-week IELTS programmes – register for the examination when you enrol for the course. Details and fees are set by examination authorities and subject to change without notice. Cambridge Examination dates are for Reading and Use of English, Writing and Listening papers. The speaking test will take place on another day during the same week, either before or after the other papers. Examinations are held at central London or Dublin locations. Please inform the school at least 8 weeks before your examination date if you have dyslexia or have hearing or visual impairments so that special arrangements can be made. 54

Frances King Levels

2 months after examination

Examination Information 2016 – Dublin Programme (entry level)

CEFR

2016 Calendar

Programme (entry level)

Guide to English Language Levels

April

10 11 12

S 3

M 4

T 5

W 6

T 7

10 11 12 13 14 15 16

14 15 16 17 18 19 20

12 13 14 15 16 17 18 19

16 10 11 12 13 14 15 16

17 18 19 20 21 22 23

21 22 23 24 25 26 27

13 20 21 22 23 24 25 26

17 17 18 19 20 21 22 23

24 25 26 27 28 29 30

10 28 29

14 27 28 29 30 31

18 24 25 26 27 28 29 30

31 May

June

10 11 12 13 14

S 5

M 6

T 7

July

10 11

S 3

M 4

T 5

W 6

August T 7

S 7

10 11 12 13

21 15 16 17 18 19 20 21

25 12 13 14 15 16 17 18

29 10 11 12 13 14 15 16

34 14 15 16 17 18 19 20

22 22 23 24 25 26 27 28

26 19 20 21 22 23 24 25

30 17 18 19 20 21 22 23

35 21 22 23 24 25 26 27

23 29 30 31

27 26 27 28 29 30

31 24 25 26 27 28 29 30

36 28 29 30 31

32 31 September wk

October

November

38 11 12 13 14 15 16 17

10 11 12 13 14 15

47 13 14 15 16 17 18 19

51 11 12 13 14 15 16 17

39 18 19 20 21 22 23 24

43 16 17 18 19 20 21 22

48 20 21 22 23 24 25 26

52 18 19 20 21 22 23 24

44 23 24 25 26 27 28 29

49 27 28 29 30

36 37

40 25 26 27 28 29 30

T 4

W 5

T 6

F 7

December

S 6

M 7

10 11 12

S 4

M 5

T 6

W 7

S 3

25 26 27 28 29 30 31

45 30 31 Holiday

UK Only

Ireland Only

UK & Ireland

Christmas in London and Dublin: except for the Christmas and Family Programmes, the school will be closed from Monday, 19 December 2016 and will open again on Tuesday, 3 January 2017. When Monday is a public holiday, all courses start on the following Tuesday. Evening classes (in London) will be held on Tuesday, Wednesday and Thursday. One-to-One lessons will be scheduled on different days by agreement with the school. Frances King School of English

Office Hours and Emergencies Frances King offices are open between 08:3018:00 (London) and 08:30-17:30 (Dublin) Monday-Friday. In the event of an emergency outside of these times, partners and students should call our emergency mobile number on: +44 (0)7768 325 391 London +353 (0)83 450 2204 Dublin Please note that these are emergency numbers only, and not intended for general enquiries or matters which can wait until our offices are open. CONTACT NAMES Bookings Michelle Mounce michelle.mounce@francesking.com Laurine Tastet london@francesking.com dublin@francesking.com Groups Jo Wilks jo.wilks@francesking.com Accommodation Phoebe Turner homestay.accommodation@francesking.com residential.accommodation@francesking.com Marketing Paula Bailey paula.bailey@francesking.com Eisuke Suzuki eisuke.suzuki@francesking.com Garth Younghusband garth.younghusband@francesking.com Neil Holohan neil.holohan@francesking.com

London

77 Gloucester Road, London, SW7 4SS UK london@francesking.com Tel: + 44 20 7870 6533 Fax: + 44 20 7341 9771

Frances King School of English

Dublin

26 Merrion Square Dublin 2, Ireland dublin@francesking.com Tel: +353 (0)1 486 6000