MAGAZINE
LIFTOFF #50, July 2018
Together we save lives
50
th
issue a new look and feel
eaaa launch first aid training from our frontline crew p. 18
New Ipswich helipad p. 21
East Anglian Air Ambulance Registered charity in England and Wales number 1083876
ISSUE 50 | CONTENTS.
WELCOME. | ISSUE 50
WELCOME to the 50th Lift Off
contents. Welcome and contents
2
In the news
4
Meet the team
6
Clinical corner
8
A great big thank you
10
What’s coming up?
12
Views from the crews
14
Patient story
16
EAAA First Aid training
18
Aviation area
contact us
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regional fundraising teams:
Firstly can we say a big thank you to all of
preferences, please do. You can update
How can you help?
22
Cambridgeshire and Bedfordshire
our lottery players and fantastic followers,
your preferences on our website at www.
Competition time
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you continue to amaze us with your
eaaa.org.uk/preferences. Alternatively you
EAAA Lottery weekly prizes
25
incredible support. Without you none of
can phone us on 03450 669 999 or send an
EAAA Lottery sign up
26
Tel: 01763 262697 Email: cambridgeshire@eaaa.org.uk or bedfordshire@eaaa.org.uk
this is possible.
email to feedback@eaaa.org.uk. You can
EAAA Lottery winners
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Norfolk and Suffolk
Since we last wrote to you we have had
also view our updated Privacy Policy on the
Tel: 01603 489406 Email: norfolk@eaaa.org.uk or suffolk@eaaa.org.uk
three of our big events, which all proved
website too www.eaaa.org.uk/privacy.
highly successful, these included; Only The
If you don’t fancy reading the policy, there is
Brave, The Big Leaaap and Glow in the Park.
a handy video introduction that you might
What a couple of months it has been!
find useful.
Pg 18
All correspondence: EAAA, Hangar E, Gambling Close, Norwich Airport, Norwich, NR6 6EG
Pg 7
2
W
elcome to the 50th edition of Lift Off magazine. We are delighted to be producing this milestone issue, which has been made even more special as we officially launch our First Aid Training programme – read on to see the full details of this exciting initiative.
Pg 8
EAAA.ORG.UK | LIFTOFF MAGAZINE
General enquiries: Website: Email: Lottery:
03450 669 999 www.eaaa.org.uk info@eaaa.org.uk Lottery@eaaa.org.uk
Charity Number:
1083876
Editors: Design: Print: Cover image: Back page:
Stacey Harvey & Nicki Blake Liam Carter Warners Midlands PLC Mark Milsom, Cambridge Photo by benzoix / Freepik
We have also had a CQC inspection, a new cohort of critical care paramedics, a television programme, a helipad opening and so much more, so we best get going and start updating you. Finally we love keeping in contact with you and letting you know how your generous donations are helping our work.
Stuart Wyle
If you have any additional comments or feedback about Lift Off please do send them to liftoff@eaaa.org.uk. Many thanks again for your support, here’s to the summer holidays! Stuart Wyle, Head of Community Fundraising
If you haven’t already let us know your LIFTOFF MAGAZINE | EAAA.ORG.UK
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ISSUE 50 | IN THE NEWS.
Emergency Helicopter Medics EAAA, alongside our colleagues at Great North Air
In the NEws.
Ambulance and Thames Valley Air Ambulance, starred in a programme called Emergency Helicopter Medics on Channel More4 throughout April, May and June. It was a fantastic series highlighting the types of incidents that our crew attend and the critical care they provide on scene. You can still watch it on catch up and see our
W
crew in action. Thanks to all the crew being filmed who
e recently received a glowing report from the Care Quality Commission (CQC), following on from inspections at both our Cambridge and Norwich bases.
helped make such an insightful programme.
The CQC is an independent regulator, and registers health and adult social care service providers in England, inspecting whether or not standards are being met. As an independent ambulance service EAAA is regulated by the CQC, who highlight good practice and issues that need improvement, but they do not receive an official rating.
and no areas of improvement, we are
Only The brave 2018
the participants and spectators created a
utterly delighted about the findings.
We held our annual mud run event Only
wonderful atmosphere. We have posted a
Speaking to the media about the findings
The Brave on Sunday 25th March, and
Patrick Peal, Chief Executive at EAAA
it proved more mud-filled and gruelling
said; “Providing the very best care for our
than ever. Around 1,650 runners took
patients is the absolute driving force behind
part, crawling through muddy tunnels and
want to sign up.
everything we do at EAAA. We have always
water pits, scrambling over straw bales and
Next year’s event will take place on Sunday
believed we are doing the best for them,
under rope netting, and being blasted by
7th April 2019. If you would like to register
but to receive such brilliant feedback is
water jets as they took on the 6 or 10 mile
your interest for the event go to our OTB
incredibly reaffirming.”
challenge. Race goers have already raised
event page:
With four areas highlighted as outstanding
eaaa.org.uk/cqc-2018-results 4
EAAA.ORG.UK | LIFTOFF MAGAZINE
Cambridge Base EAAA Crews
over £150k for the charity, and the figure is still rising. We all had a fantastic day and
whole range of photos from the event on our Facebook page Only The Brave Races. Be careful though, it might just make you
www.onlythebraveraces.co.uk LIFTOFF MAGAZINE | EAAA.ORG.UK
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ISSUE 50 | MEET THE TEAM.
MEET THE TEAM. | ISSUE 50
meet the team.
Izzy Amos
[Digital and Marketing Lead] Hi! I'm Izzy and I'm the Digital and Marketing
CCP Luke Chamberlain
the operation would not be possible, not
I’m, proudly, a Critical Care Paramedic (CCP)
Anglia who contribute to keep us in the air.
with EAAA. I joined the tEAAAm in 2016 after 14 years with the ambulance service. I started my working life with the ambulance service in 2002 and have been extremely fortunate in my career to have undertaken numerous roles since registering as a Paramedic in 2010. Joining EAAA and specialising my practice towards emergency and critical care was absolutely my career goal, and it has well and truly fulfilled my expectations.
overlooking the generous people of East
Aside from the clinical aspects of the job I absolutely love the aviation element. I don’t mind admitting to being a slightly ‘scaredy’ airline passenger and regularly experience sweaty palms during take-off and turbulence. However being in the sky aboard Anglia One/Two is a very different experience, I think it’s because we work so closely with our pilots and I feel like much more than a passenger!
Working as part of such an enthusiastic
Lead based in our Norwich office. My dayto-day job consists of all things digital working on our website, supporting each department with digital campaigns and creating content for our social media channels. So if you ever have a question for us or just want to say hi, feel free to send a message on Facebook or tag us on Twitter. I have never felt so welcomed into a new job as much as I have here! Since I joined EAAA eight months ago it has been such a whirlwind and I don’t think I will ever find a job quite like this one. There are so many exciting projects and developments coming up for the charity and I am so proud to be a
team providing, what I consider, to be a first
part of it all.
class service is so rewarding. There is no doubt that working in this environment has
It only takes a day of working at EAAA to
its emotional and heart wrenching days but
realise how incredible this charity is and
these are balanced with good news stories,
how vital the service is to the people of
positive outcomes, thank you cards, patient
East Anglia. I have already signed myself
visits and aftercare and an overwhelming
up for fundraising events that I wouldn’t
sense of community and comradery.
have dreamt of doing eight months ago.
I feel most proud of the team spirit within the charity. There is a very real sense of purpose and a shared goal for all at EAAA. There are so many cogs in this big yellow machine and without any single one of them 6
EAAA.ORG.UK | LIFTOFF MAGAZINE
“Away from an orange flight suit (almost impossible in our house since my (very new) wife and I both fly with EAAA) I love to travel, cook and walk my Labrador!”
“I’ve never felt so welcomed into a workplace and I’m excited to see what the future holds for this incredible charity!”
of the amazing people I work with, I don’t think I would have been so brave. I raised
In May I took part in one of the most
just over £680.00 for EAAA and have come
challenging events I can think of – a charity
away with a great sense of achievement -
tandem skydive. I have never pushed
this will be the first of many events I take
myself so much to overcome my fears and
part in for the charity, as I get to see first-
complete something. Without the support
hand the difference it makes. LIFTOFF MAGAZINE | EAAA.ORG.UK
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ISSUE 50 | CLINICAL CORNER.
CLINICAL CORNER. | ISSUE 50
clinical corner. New Paramedics
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e are delighted that we have recently been joined by three new paramedics; (image left to right) Sam Sweeney, Liam Sagi and Page Chamberlain who all went through a rigorous and highly competitive process to become part of the EAAA team. They are currently working on-board the
Equipment Zone.
Portable Ultrasound.
the heart to determine what the cause
The portable ultrasound machine is a
information can help the crew to decide
valuable tool our clinicians use to help with
whether a life-saving procedure is needed
decision making and diagnosis.
before arriving in hospital.
Imagine a patient has been badly injured
Some people have large visible veins and
in an accident. In the early stages of injury,
have no problem having a blood test
clinical signs such as pulse and blood
but unfortunately there are times where
pressure can be falsely reassuring even if
veins are not always forthcoming. The
there is significant internal bleeding from
ultrasound machine can help us spot the
the liver or spleen. The ultrasound can
elusive veins which are deeper underneath
be used to look for this which means that
the skin. This allows us to get intravenous
vital information can be passed on to the
access and give drugs for pain relief, or
hospital to get blood and theatres ready -
even general anaesthesia at the road side.
saving valuable minutes. It can also help us
helicopter alongside some of our more
decide which hospital to take the patient to.
experienced critical care paramedics to gain
The ultrasound can be used to look at of a cardiac arrest is. In some cases, this
These machines cost around £6400 each, and your amazing support helps fund vital equipment like this.
experience in the helicopter emergency medical service (HEMS) environment, after which they will begin taking up standard shifts alongside our doctors.
I feel extremely lucky and grateful to work for an organisation like EAAA, and still can’t quite believe I’m here. Currently I am six weeks into
Page chamberlain
a three year secondment and I have been
I have worked for the East of England
drugs, all things aviation, enhanced pre-
Ambulance service as a frontline paramedic
hospital care and policies and procedures.
since I graduated, and over the last 18 months
The learning curve is certainly a steep one,
as a lecturer practitioner seconded to the UEA,
but I’m having a blast and everyone from the
teaching student paramedics. I have always
charity to clinical staff and the pilots have
been very keen to continue my own education
been very welcoming. It’s a pleasure to work
and development so had my sights set early
with so many people that are genuinely
on becoming a HEMS paramedic and have
motivated and all share the same values, with
worked hard towards achieving this goal.
patient care always at the forefront.
busy learning about the different equipment,
(left) Paramedic Page Chamberlain, (right) Dr Maha Mahdi
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ISSUE 50 | A GREAT BIG THANK YOU.
A GREAT BIG THANK YOU. | ISSUE 50
a great big Thank you! w
corporate groups EAAA Epic bike riders took part in the 50 mile cycle ride across Norfolk in May! Our headline sponsors Aviva led all 85 cyclists out of the start line. It was also a great opportunity to
hile we can only thank a small number of our supporters here, we really wish we could thank you all – without you we would simply not be able to provide this service, so thank you!
promote team building in the workplace, a chance to network on the day, all while raising funds for East Anglian Air Ambulance and having loads of fun in the process!
Thanks to everyone who took part in our three main events; Only The Brave, The Big LEAAAp and Glow in the Park. A phenomenal
Thank you wall
amount of money has been raised and the
Another way we have tried to say thank
atmosphere at the events has been fantastic
you to our fantastic supporters is through the installation of our new thank you walls at our Cambridge and Norwich bases.
Community Kim Berry – The wife of EAAA Doctor Neil Berry organised a Sparkle in Spring Ball which ended up raising an incredible £19,000 for EAAA. After hearing some of Neil’s latest missions Kim decided she wanted to do something to raise funds for EAAA. Kim said, “Knowing the money we have raised could help save someone’s life is a fantastic feeling.”
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our lottery players We would also like to take this opportunity to say a massive thank you to all of our wonderful lottery players, your continued support helps keep us saving lives across the region.
Individuals The amazing Ruby – We would like to say a huge thank you to the amazing Ruby, who thought of an inspirational way to raise money for EAAA - by cutting off her hair and donating it to the Little Princess Trust! Back in 2012 EAAA met Ruby after she fell through a glass door on her 5th birthday, severely wounding her right wrist. Since the accident Ruby has had numerous operations to repair arteries, tendons and nerves. Thankfully she has now made a full recovery and has been fundraising for EAAA ever since! What a hero.
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ISSUE 50 | WHAT'S COMING UP.
WHAT'S COMING UP. | ISSUE 50
what's coming up. EAAA events T o see all of the events you could take part in please visit our website. This page showcases just a teaser selection of some of the exciting events happening this year.
For additional information on any of the events or how you can take part please visit
www.eaaa.org.uk/events
Save The Date
EAAA Christmas Carol Concert.
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December, Norwich Cathedral, Norwich – 19:00
Join us for an evening of festive celebration in a stunning setting. Tickets will go on sale in the spring, to register your interest please email norfolk@eaaa.org.uk
August, Phil’s Ride - The Old White Bell public house, Southery 11.00am
In memory of Phil Beeton and open to anyone on two wheels. The organising team, comprising family and friends of Phil, are hoping to repeat the success of 2017.
September !
NEW
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September, Support EAAA and Get up and Go Yellow!
Show your support for EAAA by getting up and going yellow at home, school or work: Wear; Bake; Make; Create.
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September, Cambridge Roar – Quy Mill Hotel, Stow-cum-Quy 7:00pm
A night of surprise – based on ‘The Greatest
July
Showman’ bringing you music, dance and
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much more.
July, EAAA’s Norfolk Inspiration Awards – Road trip/Roadshow
October
We will be taking the rapid response vehicle
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(RRV) out on the road to ‘surprise’ individuals and groups with a special award – broadcasting live on social media! #NorfolkDay
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Bedfordshire, where you can choose from either 5, 10 or 15 miles. £15 entry fee plus a
August, Tour De Broads Summer
minimum £10 sponsorship.
!
NEW
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Choose from 25, 50, 75 or 100 mile routes and you’ll get to see a beautiful part of Norfolk. EAAA is one of the chosen charities for this event organised by Pedal Revolution. EAAA.ORG.UK | LIFTOFF MAGAZINE
October, Southill Estate Sponsored Horse Ride
Ride in this fabulous private estate in
August
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See Captain Steve Norris take part
October, EAAA Neon Night Mission Earlham Park Norwich
The ULTIMATE 5K multizone night run.
#neonnightmission
LET THE MISSION BEGIN!
Registered Charity Number: East Anglian Air Ambulance is a registered Charity in England and Wales, number 1083876 Registered office: Hangar E, Gambling Close, Norwich NR6 6EG
Telephone: 03450 669 999
Book now - www.neonnightmission.co.uk
LIFTOFF MAGAZINE | EAAA.ORG.UK
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ISSUE 50 | VIEWS FROM THE CREWS.
VIEWS FROM THE CREWS. | ISSUE 50 Holkham Hall
Views from the crews.
Bacton Beach
Only The Brave 2018
Cambridgeshire
Luton Airport
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Norfolk & Norwich University Hospital
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ISSUE 50 | PATIENT STORY.
PATIENT STORY. | ISSUE 50
patient story. Tilly Sansbury By Hayley Sansbury, Tilly's Mum
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n the 26th of March 2018, fiveyear-old Tilly had a wonderful day at school and had been buzzing about a friend’s upcoming party; later that evening Tilly started sneezing and coughing and became increasingly tired and wheezy.
Tilly Sansbury Norwich Hangar, base visit
On the morning of the 27th the GP surgery’s asthma nurse assessed her and said she
First on scene was paramedic John Stone.
had a chest infection and was most likely
John provided Tilly with nebulizers, oxygen
At the hospital Tilly was conveyed straight
up to her activities and she is now back to
an undiagnosed asthmatic. She prescribed
and other medication, but Tilly began
into resus with an extensive team and lead
doing everything she did before.
antibiotics, a new inhaler and asked us
deteriorating so John requested air
consultant Rob Major all awaiting her arrival.
to come back to see her, once Tilly had
ambulance support. The EAAA crew of Dr
The impressive team used a new piece of
improved, for a full asthma assessment.
Pam Chrispin and Critical Care Paramedic
equipment within the department that had
Neil Flowers arrived shortly after in the
not been used on a five-year-old before.
rapid response vehicle.
The machine pushes oxygen into the system
Mid-afternoon Tilly was struggling to breathe and talk, so daddy called an
and sucks out carbon dioxide. Eventually Tilly
The aftercare from EAAA has been equally as exceptional, Tilly was in awe of the team during her visit and loved getting to sit in the helicopter (the best bit was pushing buttons in the cockpit apparently).
ambulance and mummy rushed home from
They stabilised Tilly's condition and began
work. On my arrival Tilly was really struggling
the transfer to the Norfolk and Norwich
her shoulders were raising, stomach and
University Hospital. In the ambulance she
throat pulling in with minimal noise as no
took another dip and eight minutes from
Tilly had a four day stay in hospital
and EAAA. Without them Tilly would no
air was getting in and difficulty expelling.
the hospital Pam advised them of the
with a combination of steroids, oxygen,
longer be with us.
The fear in her eyes will stay with us forever.
severity of Tilly's condition and stated that
intravenous fluids and medication. She now
She was rapidly becoming blue around
her life was at risk. By this point she had
has a diagnosis of asthma (brittle) and a
her mouth from lack of oxygen and we
received three nebulizers, magnesium,
comprehensive action plan and medication.
struggled to keep her responsive.
adrenaline and hydrocortisone.
We have gradually been building her back
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responded well and within a few hours was awake and responsive.
There will never be a way for us to show or demonstrate how much thanks we have to John, Pam, Neil and all those at both EEAST
"We are forever grateful to EAAA"
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ISSUE 50 | EAAA FIRST AID.
Training Manager and critical care paramedic mark milsom
EAAA first aid. Help save more lives
E
very year approximately 12,000 people suffer a cardiac arrest whilst at home, work or play in the East of England.
EAAA FIRST AID. | ISSUE 50
One hour community CPR and Defibrillator AWARENESS COURSE 1 hour course EAAA are committed to train as many people as possible in CPR and the use of a defibrillator so together we can save more lives. This course will give you a quick overview of the basic required skills to perform CPR and use a defibrillator and is free to community groups
Only about 40% of those who suffer a
The Chain of Survival
cardiac arrest receive any form of bystander cardiopulmonary resuscitation (CPR) before
The Chain of Survival is made up of four key areas, the first three of which can be performed by members of the public who have learnt basic life-saving skills.
the arrival of the ambulance service and less than 20% have a defibrillator deployed before emergency services arrive. Early bystander CPR trebles the chances of surviving a cardiac arrest. Coupled with the early use of a defibrillator this can improve survival rates by 40-70%. Many lives can be saved each year by the combination of early bystander CPR and
“You can learn life-saving first aid training from our frontline crew ”
defibrillation, advanced rapid critical care at the scene followed by a quick transfer to hospital. These links are vital in saving lives and improving patients’ prospects of making a full recovery.
Critical Care Paramedic (CCP) Mark Milsom and his CCP colleagues are delivering first aid training to workplaces and community
Our mission is simple - we want to save
organisations across East Anglia. Mark is
more lives to minimise the impact of trauma
utilising his skills and experience of delivering
and medical emergencies in the community.
life-saving care when flying with the charity to
To achieve this, East Anglian Air Ambulance
provide hands on training and expert advice.
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1. Early access & recognition: being able to recognise someone is in cardiac arrest and getting assistance is the first step to helping them. 2. Early CPR: performing chest compressions can ensure oxygen reaches the brain until a defibrillator arrives. 3. Early defibrillation: be confident in using a defibrillator to restart the heart. For every minute the patient doesn’t have a defibrillator, their chances of survival reduce by 10%.
The EAAA First Aid Annual Half Day Refresher Course 1/2 day course HSE (Health and Safety Executive) strongly recommends that first-aiders undertake annual refresher training, over half a day, during any three-year certification period. Although not mandatory, this will help qualified first-aiders maintain their basic skills and keep up to date with any changes to first-aid procedures.
Advanced Life Support Course (For health care professionals only) All applicants must hold a professional healthcare qualification or be in training for a professional healthcare qualification.
The Resuscitation Council (UK) Advanced Life Support (ALS) course is designed for healthcare professionals who would be expected to apply the skills taught as part of their clinical duties. Appropriate participants include doctors, paramedics and nurses working in acute care areas (e.g. ED, CCU, ICU, HDU, operating theatres, acute medical admissions units) or on resuscitation /medical emergency/ ICU outreach teams.
4. Early advanced care: delivered by the critical care paramedics and/or doctors who arrive shortly after. LIFTOFF MAGAZINE | EAAA.ORG.UK
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AVIATION AREA. | ISSUE 50
ISSUE 50 | EAAA FIRST AID.
Level 3 Award in Emergency First Aid at Work 1 day course
Level 3 Award in First Aid at Work 3 day course
This one-day course will help you meet
This comprehensive three-day course
your regulatory requirements for first aid
covers a wide range of first aid emergencies,
in the workplace. This course is designed
enabling all participants to deal with
for people who want to receive training in
emergency situations with confidence in a
emergency first aid and is especially suited
prompt, safe and effective way. This course
to first aiders in smaller, low risk working
will give the participants a qualification to
environments. This is an Ofqual regulated
the highest level of first aid and is especially
and nationally recognised qualification.
suited for first aiders in higher risk working
Some of the subjects which are covered include:
environments. The course meets the
• Resuscitation and AED awareness • Burns • Assessment of the situation • Choking • Minor injuries • Seizures • Bleeding control
Level 3 First Aid at Work Requalification 2 day course This course covers the same topics as the
First Aid at Work course.
This two-day First Aid at Work course is designed for those who currently hold an existing First Aid at Work qualification which is due to expire.
statutory regulatory requirements for first aid in the workplace. This is an Ofqual regulated and nationally recognised qualification. Covers the same topics as Emergency First Aid at Work, as well as the following: • Heart attacks • Head injuries • Eye injuries • Poisoning • Chest injuries • Fractures
• Spinal injuries • Burns • Asthma • Diabetes • Seizures • Stroke
AVIATION AREA. Ipswich Helipad
O
n 11th June Ipswich Hospital opened its new helipad. The £250,000 facility has been constructed next to the emergency department (ED).
It has been paid for by the HELP Appeal, which is the only charity in the country dedicated to funding the construction and upgrade of hospital helipads. The new helipad will allow hospital and ambulance teams to quickly transfer critically ill
How to book a course
patients into the hospital, or to other
To find out more information or how to book one of our courses:
20 minutes to reach the ED from the
specialist centres. Previously, it took between 15 and hospital’s old helipad. The helipad also has built-in lighting, which means that
"Early use of a defibrillator can improve survival rates by 40-70%" 20 20
EAAA.ORG.UK | LIFTOFF MAGAZINE
www.airambulancefirstaid.co.uk
helicopters can land at any time of day or
firstaid@eaaa.org.uk
night for the first time. EAAA opened the
03450 669 999
helipad on the launch day with a preplanned landing.
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ISSUE 50 | HOW CAN YOU HELP?
HOWCAN YOU HELP? | ISSUE 50
how can you help?
gifts in wills National Free Wills Network Initiative
Attending Events
Regular Giving
There are lots of fantastic events being put
Making a regular donation to EAAA is a
on throughout the summer in aid of EAAA.
really simple way of helping us, and helps
By attending events you will be contributing
us to plan our monthly budgets. You can
to EAAA and hopefully having great fun too.
set up a monthly direct debit today by
Visit our website for some great events that
visiting our website.
you can attend. www.eaaa.org.uk/regulargiving www.eaaa.org.uk/events
We are delighted to announce that we have partnered up with the National Free Wills Network and are happy to offer a limited number of free ‘simple’ wills to our wonderful supporters!
Fundraising There are so many different ways that you can help fundraise for EAAA, like running an
Gifts in wills fund around 1 in 4 of the
event, a sponsored beard shave or maybe
life-saving missions we attend. There is no
even a swear jar for the potty mouthed
obligation to include us in your will and of
amongst us. Please email us and we can
course loved ones come first, but if there is
put you in touch with our local fundraisers
a small gift you would like to leave to EAAA
who can assist you.
it could make a real difference to the lives
Play Our Summer Raffle
we save in the future.
You could be in with a chance of winning
The wills are offered at a reduced price and
a whopping £3000 in our summer raffle. For your chance to win just complete and return the tickets we’ve sent in the post – or if you haven’t had any, call us to get some sent to you. Every ticket sold helps us save lives, so even if you don’t win one of the big prizes, every ticket is a winner for our patients! (right: previous spring raffle) 03450 669 999
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EAAA.ORG.UK | LIFTOFF MAGAZINE
funded by EAAA. The Network works with over 700 law firms across the country and they aim to offer you a choice of firm to visit
info@eaaa.org.uk
Volunteering We always need more volunteers to help
within 15 miles of your home.
with a whole range of jobs to support us
If you would like to find out more or register
thing to do, whilst utilising your skill set
for one of our first-come, first-served LIMITED SPACES please get in touch with Jess Down. jess.down@eaaa.org.uk
in our work. It can be a really rewarding and helping the cause. Please email Sarah Hurren for more information on how you could help. volunteer@eaaa.org.uk
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ISSUE 50 | COMPETITION TIME.
EAAA LOTTERY - WEEKLY PRIZES. | ISSUE 50
competition time. Free to play
WIN!
EAAA Lottery. Weekly prizes Supporting the East Anglian Air Ambulance lottery is one of the easiest and most
Check out these trendy Softshell EAAA
sustainable ways to keep us flying and saving
Jackets! Enter our competition to be in with a chance of winning one. If you’re the lucky winner you can choose from navy, yellow or
rises by £500 per week. The maximum it
or in the post (be sure to include your name
answers can be found somewhere in this issue of Lift Off. The winner will be drawn at random from all correct entries submitted by 24/08/2018.
Here Goes... 1. 2.
you do not have an email, please send in your entry by post to EAAA, Hangar E, Gambling Close, Norwich Airport, Norwich, NR6 6EG. The winner will be notified by email/post. feedback@eaaa.org.uk.
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EAAA.ORG.UK | LIFTOFF MAGAZINE
Name two CCPs who work for EAAA. How much could you win in our EAAA lottery accumulator?
3.
How many life-saving missions do gifts in wills fund?
Please email your answers to us. We will only use your email to enter you into the draw. If
How Do I Claim My Prize?
We also have an accumulator prize which
answers to the questions (right) on an email
in the draw. Here’s a handy tip – all of the
income and is a vital source of income for us
jackpot of £1000 which is won every week.
All you have to do to enter is pop your
and contact details too) and we’ll put you
more than one play each week if you wish.
There are 18 main cash prizes including a
and women’s sizes.
4. 5. 6. 7. 8.
can reach is £25,000. Everyone who plays the lottery is automatically entered into the accumulator draw.
How Does It Work? Once we receive your completed membership application we enter your details onto our lottery system. You’ll be sent a letter and
Who is our Digital and Marketing Lead?
membership card with details of your lucky
Which hospital has a new helipad?
number. Each Friday, winners are randomly
What did Ruby do to raise funds for EAAA?
Each play in our lottery costs £1. You can have
lives. The lottery provides 45% of our annual to continue providing our life-saving service.
white, and it is available in a range of men’s
How Much Does It Cost?
selected from all current paying members. The accumulator is drawn from all lottery
There is no need to make a claim as we automatically send out all the winners’ cheques by 1st class post on Fridays. A list of winners can be found at www.eaaa.org.uk
How do I Join? [Three easy methods]
1 2 3
Fill in the application form on page 26 and send it back to us. If you are paying by cheque, don’t forget to send that too. Sign up online. Visit our website and head to the ‘Lottery’ section for a safe and secure way to purchase your play. By Phone. You can join over the phone and should use this method if buying membership as a gift for someone else. Call
What training are we now excited to offer?
numbers, and if it isn’t won will go up by
01603 489400 or sign up with one of our
How old was our superstar patient Tilly
another £500 every week! Check our website
canvassers and they will be happy to help.
Sansbury?
for the latest accumulator total.
*All players must be over the age of 16.* LIFTOFF MAGAZINE | EAAA.ORG.UK
25
Lottery membership application Mr / Mrs / Miss / Other First name Surname
Payment methods
For cheque payment complete below
You can pay to play monthly, quarterly, every six months or annually via the following methods:
Number of chances per week
Bank Direct Debit: quick and convenient
Total amount due £
for you, Direct Debits are also cheaper for the charity to process. You can change your Direct Debit at any time by contacting us.
Address Postcode
Cheque: please make sure your cheque
Telephone Email
Each chance costs £1 per week.
Members must be aged 16 years or over. Please tick this box to confirm you are aged 16 years or over
(minimum of £13 please) is made payable to ‘Friends of East Anglian Air Ambulance’. Don’t forget to include your completed membership form.
Debit/credit card: we can take card
payment over the phone or online via the lottery pages on our website. Simply call us on 01603 489400 or search ‘EAAA lottery’ online.
Number of weeks (13
, 26
or 52
)
Please return this completed form with your cheque, made payable to ‘Friends of East Anglian Air Ambulance’. All the data we hold is held in strict accordance with the Data Protection Act 1998. We would like to keep you up to date with the difference your support is making to our lifesaving work and send you our newsletter, Anglia Lift Off. Please tick here if you are happy for us to contact you by: Email
Post
Phone
If you would likeoftowinnbeining, with a chancey. sign up toda
EAAA LOTTERY - WINNERS. | ISSUE 50
EAAA Lottery. Winners
Recommend a friend Why not recommend a friend to play the EAAA lottery? Not only could they win, but they could help save lives too!
John Wells
”I have been a supporter for a while and had
forgotten that there was a lottery and that I could This guarantee should be detached and retained by the Payer
Please fill in the whole form using a ball point pen and return to: East Anglian Air Ambulance (Trading) Ltd Lottery Office, Hangar E, Gambling Close, Norwich Airport Norwich NR6 6EG
Instruction to your Bank or Building Society to pay by Direct Debit SERVICE USER NUMBER
4 2 2 7 4 6
Name(s) of Account Holder(s)
FOR EAST ANGLIAN AIR AMBULANCE (TRADING) LTD OFFICIAL USE ONLY This is not part of the instruction to your bank or building society.
Please tick the amount you would like to be debited from your account: Bank/Building Society Account Number
£4.34 (monthly) £26 (half yearly)
£13 (quarterly) £52 (each year)
First payment on _________ /_______ /__________ and thereafter until further notice
Branch Sort Code
This is not part of the instruction to your Bank or Building Society
Name and full postal address of your Bank or Building society To The Manager
Bank/Building Society
Address
Instruction to your Bank or Building Society. Please pay East Anglian Air Ambulance (Trading) Ltd Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with East Anglian Air Ambulance (Trading) Ltd and if so, debits will be passed electronically to my Bank/Building Society.
Reference (Membership Number)
”
The Direct Debit Guarantee
Alan Wheeler
• This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
”Thank you SO much for my winning cheque.
• If there are any changes to the amount, date or frequency of your Direct Debit East Anglian Air Ambulance (Trading) Ltd will notify you 4 working days in advance of your account being debited or as otherwise agreed. If you request East Anglian Air Ambulance (Trading) Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit, by East Anglian Air Ambulance (Trading) Ltd or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society.
Signature(s)
Date
• You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.
Banks and Building Societies may not accept Direct Debit Instructions for some types of account
parts for my 1955 ‘Little Grey Fergie’ a Ferguson tractor
• If you receive a refund you are not entitled to, you must pay it back when East Anglian Air Ambulance (Trading) Ltd asks you to.
Postcode
be a winner! I have spent my winnings on spare
Supporting Charity Number 1083876
What a wonderful surprise. I shall put the money towards a holiday after I recover from imminent shoulder surgery. I feel very humble, knowing what a fantastic job all you guys at EAAA do. I am proud to support such a great organisation. Thank you all
”
once again.
Judy Markwell ”I was thrilled to receive a prize in your lottery
draw. It made my bank holiday weekend! As my husband will be celebrating his 60th birthday this year I will be putting the money towards a treat for him and our family to enjoy. Thank you and keep
”
up the good work and service you provide.
To view our full list of winning numbers visit www.eaaa.org.uk LIFTOFF MAGAZINE | EAAA.ORG.UK
27
I support EAAA and get up and go yellow!
Support EAAA
www.eaaa.org.uk/yellow