The bounce effect
How the Olympics will lift local sport page 14 and 15
Partners Issue 81 • Winter 2012
Where does your Council Tax go?
Jobseekers get on our bikes
Join us online!
page 8
page 11
page 18
Advertisements
TARO LEISURE 36X9.crtr - Page 1 - Composite
These Companies are not endorsed by EHDC
TARO TAROLEISURE LEISURE36X9.crtr 36X9.crtr- -Page Page11- -Composite Composite
ENJOY
STUDIO ART GALLERY
JJooiinn ee Onnlliinn e O
Christmas gift inspiration for you, your home and your friends From vibrant vases and fabulous lamp bases to silky evening bags and soft teddy bears
This new low cost membership includes: • • • • • •
£19.99 a month fee £25 start up fee 100% money back guarantee* Induction to the gym Unlimited use of the gym Short term commitment
Call a Customer Advisor to now start your membership today!
Alton Sports Centre Chawton Park Road, Alton
01420 540040
Surprising gifts from Grayshott Pottery
Mill Chase Leisure Centre Mill Chase Road, Bordon
01420 472549 Taro Leisure Centre Penns Place, Petersfield
01730 263996
Grayshott Pottery | School Road Shop opening times Grayshott | Near Hindhead Monday to Saturday 9am – 5.30pm Surrey | GU26 6LR Sundays and Bank Holidays 10am – 4.00pm T: 01428 604 404 Visit www.grayshottpottery.com for events
The Furniture Helpline
We turn houses into homes! •D o you have Excess Furniture that needs a new home? • Are you replacing your cooker, washing machine or refrigeration equipment? • Have your replaced your curtains, your bedding or do you have an excess of kitchen equipment? Call Furniture Helpine and we will guarantee to find a good local home for your stuff.
your news
r u o y up gro
Issues with your disposable income? Limited means? In urgent need? Call Furniture Helpline to see how we can help you
01420 489000
Email: info@furniturehelpline.org.uk Last year we supplied over 160 tonnes of household goods to 750 local homes, 70% of which were in East Hampshire!
partners
2 magazine
r younts eve
your town
10 13
Partners Magazine is published by East Hampshire District Council. An online version is available at www.easthants.gov.uk or www.easthampshire.org Your next edition of Partners Magazine will be published in May 2013.
Contact with the council If you would like to contact the district council about any of the services featured in this edition please see details given in each article. Write to East Hampshire District Council, Penns Place, Petersfield, Hampshire, GU31 4EX
16-17
Email customerservice@easthants.gov.uk Main switchboard 01730 266551
Changes to the benefits system .4-5
Making the legacy a reality.... 14-15
Caring for the community....... 6-7
Eco-station.............................16-17
Council Tax....................................8
Join us online..............................18
Recycling.......................................9
Furniture Helpline ......................19
Butserfest 2012...........................10
Do you fear falling? ...................20
Get on our bike!......................... 11
Need an odd-job doing?............21
Making homes affordable.........12
A-Z of council services................22
Olympic Torch.............................13
Councillor contacts.....................23
Clear print and audio tape copies of this magazine are available on request.
Opt out of receiving Partners Please read and recycle this magazine. If you need information or advice about services in another language or format please contact us on 01730 234030
You don’t have to receive Partners through your door. If you would rather receive Partners online go to www.easthants.gov.uk, click on the link for Partners Magazine and fill in the opt-out form. partners
3 magazine
Minicom service (Text calls for the hard of hearing) 01730 234103
Opening hours Council Offices Penns Place, Petersfield, GU31 4EX 9am to 5pm Monday to Friday Alton Information Office 7 Cross and Pillory Lane, GU34 1HL 9am to 4.30pm (Lunch 1-1.30pm) Monday to Friday 9am to 1pm Saturday Bordon Information Office Forest Community Centre, GU35 0BS 9am to 4.45pm (Lunch 1-1.30pm) Monday to Friday Bramshott & Liphook Parish Office The Haskell Centre, Midhurst Road, GU30 7TN 10am to 1pm and 2pm to 4pm Monday to Friday Horndean Parish Office Tyfield House, Blendworth Lane, PO8 0AA 9am to 4.30pm Monday to Friday
Changes to
the benefits system The Coalition Government is making major changes to the way benefits work across the country.
These changes will have an impact on many people who receive help with their rent, Council Tax or income and are called Welfare Reform.
Included in the changes will be a limit on the amount of benefits one family can receive and changes in the way Housing Benefit is calculated.
Welfare Reform aims to help people move into work and reduce their reliance on the benefits system, while continuing to help the country’s most vulnerable people.
These changes are expected to be in place by April 2013. Here is a breakdown of some of the changes that may affect you:
Housing Benefit Size Criteria This affects people living in rented council or housing association properties who receive Housing Benefit. Pensioners will not be affected. Households which have one spare bedroom – called under-occupiers - will have their Housing Benefit reduced by 14 per cent, while those with two or more spare bedrooms will have their Housing Benefit reduced by 25 per cent. Households will be entitled to a certain number of rooms depending, for instance, on the number of children in the family, their age and their sex or whether a disabled person needs an overnight carer. The council will have the discretion to be flexible in certain circumstances. For instance, a child who has a severe disability may not be expected to share a bedroom.
partners
4 magazine
Contact:
For more information ab out the changes in the benefits system contact Tracey Hughes, Benefits Manager, on 01730 23 4173.
Help is at hand If customers find themselves in extreme hardship they may be able to claim additional help towards their rent for a limited period by claiming a Discretionary Housing Payment (DHP). The Government has only allowed the council to spend a limited amount of money on DHP and can therefore only help those in greatest need.
Benefit Cap From April 2013 there will be a cap on the amount of welfare benefits a working-age household can receive. Benefits will be capped at the level of the average working family, which will be around £500 per week for a couple or a single-parent household. This means a household can not receive more than £500 a week when all its benefits are added together. The cap for a single adult household without children will be £350 per week. Those likely to be affected by the cap have already been contacted by the Department for Work and Pensions and have been advised that their Housing Benefit will be reduced. Some households will be exempt from the cap, including those entitled to Working Tax Credit and those receiving Disability Living Allowance, Industrial Injuries Benefits and other disability-related benefits.
A DHP can be considered where there is a shortfall in the amount of Housing Benefit being paid. You can complete an application form online at www.vmpforms.easthants.gov.uk or contact the Customer Service Team on 01730 234175.
Council Tax Support Scheme The Government plans to abolish the Council Tax Benefit system which helps people with low or no income to pay their Council Tax. In its place it has asked every council to come up with its own local scheme – this will be called the Council Tax Support Scheme. The Government has reduced the money given to councils to pay for Council Tax Support by 10 per cent so the new scheme, which is due to start in April 2013, must make up a shortfall of around £870,000 next year. East Hampshire District Council has worked hard finding different ways to make up the funding gap in a way that protects the most vulnerable residents. It has sought public opinion through a three month consultation and will decide on the way forward in December. You can find out more information by going to
www.easthants.gov.uk/counciltaxbenefit
partners
5 magazine
Caring for the Community Community projects can grab themselves a much-needed financial boost from East Hampshire District Council. Cricket Pavilion is Liphook laundry saved a ‘jewel’ Chawton Cricket Pavilion is set in idyllic rural surrounds and has been given a thatch to match thanks to a grant from East Hampshire District Council.
A community laundry in Liphook has been saved from collapse by local people after they raised more than £6,000 in a month.
EHDC put £1,000 towards the £8,000 cost of re-roofing the building, which is used by the whole village.
The service, which was launched 20 years ago by Age Concern, nearly folded last year.
Cllr Chris Graham said: “This is a jewel in the heart of East Hampshire, it’s a wonderful place to play cricket.”
But the community rallied around the service, calling for support and raising vital funds. EHDC were among those who answered the call, granting the service £500.
Chawton Cricket Club has a thatch to match its beautiful surroundings
Helen Pugh (seated right) has helped foster a community spirit in Headley Down
A safe haven for threatened mums A charity which works to support the victims of domestic abuse in Alton provides a safe haven where mums and children can have fun without fear. The Southern Domestic Abuse Service received £500 from EHDC to run an informal weekly session for mums and children to enjoy playing together in a friendly atmosphere. Contact the Southern Domestic Abuse Service on 01420 590109.
Contact:
Get a grant for your gro up or project. Contact 01730 234341
The Liphook Laundry was saved by the community partners
6 magazine
Heatherlands Forever The district council has given a grant of £500 towards the salary of an inspirational community project worker from Headley Down. Helen Pugh helped create the ‘Heatherlands Forever’ project to give residents on the Heatherlands Estate a sense of pride in their neighbourhood.
Volunteers keep Rotherlands looking its best
This innovative scheme encourages residents to take the lead on projects like adult learning programmes and building a new community garden for the area.
Rotherlands Conservation
Mums and children can play in Alton without fear
Nature lovers can discover one of Petersfield’s hidden gems by taking a self-guided walk around the Rotherlands Nature Reserve. Leaflets have been printed detailing the fabulous flora and fauna available in the area and by highlighting walks the public can take through it. East Hampshire District Council gave more than £200 towards the project which was also supported by the South Downs National Park.
partners
7 magazine
Where does
my Council Tax go? East Hampshire District Council is responsible for collecting your council tax, but the money we collect goes to a variety of organisations to pay for a wealth of different services. Hampshire County Council, East Hampshire District Council, parish and town councils, the fire service and the police all claim their share of the council tax we collect. East Hampshire District Council receives less than 10p in every pound
How your Council Tax is divided
10.2%
of Council Tax collected. Meanwhile funding from Central Government is reducing every year. That money goes towards funding a wide range of services run by the council, including collecting bins, handling planning applications, keeping our streets and other open spaces tidy, developing tourism and maintaining community facilities. We deliver more than 200 services in all. 9.2%
East Hampshire District Council
Police
3.9%
Parish Councils
Partnership Working With approximately 114,000 residents and more than 48,500 households spread over a wide, rural area of nearly 200 square miles, EHDC faces many challenges in delivering its services to residents. One way we are meeting these challenges is through our partnerships with other organisations, particularly our neighbours Havant Borough Council. Since 2009 East Hampshire District Council and Havant Borough Council have had a shared joint chief executive, Sandy Hopkins, and since then have we developed a shared management team. These savings allow both councils to cut down expenditure while still providing high quality services in both areas. Working together and sharing resources makes savings possible and ensures each organisation keeps its own identity with the public it serves.
4.3% Fire
EHDC has teamed up with other councils too. Significant savings have also been made through a waste-collection partnership with Winchester City Council. The new deal, launched last October, is expected to save EHDC around ÂŁ820,000 a year.
72.4%
Hampshire County Council
Annual Report East Hampshire District Council has now published its Annual Report for 201112. This document demonstrates the performance of the council and states its achievements and ambitions. You can view the report at www.tinyurl.com/8hdxn9v Alternatively contact Customer Services 01730 266551 for a paper version to be posted to you.
partners
8 magazine
Recycling - Let’s get it right Why recycling matters Recycling is good for the environment and the economy, saving money and creating jobs. Most of the recycling that we collect from you is reprocessed here in the UK and put to the best possible use to make new cans, tins, newspapers and plastic bottles. Recycling reduces the need for raw materials such as trees, metal and oil which helps save energy and natural resources.
W take e now with AEROSOLS yo recyc ur other but p lables – lea sure se make they empt are y!
YES PLEASE
Recycling is a really easy way to do something positive for the environment, so let’s get it right. Just put the right items in your bin and we will do the rest!
s LpA op CO
Recy c is e ling asy!
Glass Glass can be recycled via your monthly kerbside glass collection. Large quantities of glass can be taken to the bottle banks around the district.
Please place recycling in your bin clean, dry and loose. No carrier bags or black sacks.
NO THANKS
Garden waste
pings We will pick up grass cuttings, clip perty. pro r you from te was n and other gree costs The garden waste collection licence ected coll be will £25 per year. Your waste fortnightly.
shredded paper
plastic packaging
gift wrap
drinks cartons
Bulky waste If it’s too big for you to take to the tip yourself we can come and collect it for you. We can take fridges, sofas, furniture and big TVs from your kerbside. There is a small charge for this service although this may be waived for those receiving certain benefits.
Co n t a c t
0 0013 on 0300 30 es ic rv Se er her.org.uk Custom orking-toget .w w w w t si or vi formation for more in
Quality
clean, dry and loose. Make sure your recycling is s to avoid Rinse out plastic bottles, tins and can cling. ‘contaminating’ the rest of your recy makes materials harder to Contamination such as food waste not be recycled at all. recycle and means sometimes it can
Electricals
Take your electrical goods to the nearest Household Waste Recycling Centre. Mobile phones, irons, toasters TVs and more can be taken apart and the parts can be re-used or recycled.
Find out more about recycling at
www.recyclenow.com partners
9 magazine
Butserfest 2012
the best yet! Over 1,500 young people from around the UK flocked to the all-ages alcohol/drug-free festival Butserfest 2012 on Saturday 15 September. The festival featured two stages of music; with welsh rockers Kids In Glass Houses as headline act on the main stage drawing to a close a glorious day of sunshine, free activities and music. Butserfest 2013 will take place on Saturday 14 September 2013. Early Bird tickets will be available - online only - for £15 (plus booking fee) until midnight on Monday 31 December 2012. Tickets will be £20 (plus booking fee for online purchases) from 1 January 2013 until Friday 13 September 2013. Tickets on the door will be £30. To buy tickets, go to www.butserfest.co.uk/tickets. Keep up-to-date with line-up announcements and the latest Butserfest news at facebook.com/butserfest or follow @butserfest on Twitter.
Butserfest 2012 by Numbers • 1 ,561 tickets were sold for
Butserfest 2012 on the day • 1 02 people volunteered erfest Buts the • 5 ,030 people like Facebook page* • 1 ,490 people follow @butserfest on Twitter* *Correct at time of writing.
partners
10 magazine
Get on our bike!
In such a rural district it can be difficult for young people without a car to get around - and if you can’t get to interviews or training courses then it can be very hard to get a job. But young people needn’t let a lack of mobility damage their employment prospects because, through an innovative scheme, they can borrow a moped and get on the road to work. Called Wheels to Work, the scheme is open to young people aged between 16 and 25 years old, who live in the Winchester or East Hampshire area. The 50cc mopeds are leased for £15 per week, for a period between three or 12 months, in a scheme jointly funded by Hampshire County Council, Winchester City Council and East Hampshire District Council.
It was launched in 2009 and since that time has helped numerous young people, who live or work in rural areas and have no access to private or public transport, gain access to vital work, interviews or vocational training. A fleet of mopeds is available. They are taxed, insured and all servicing and breakdown recovery costs are covered within the weekly hire charge. All of the hirers have to complete the compulsory basic training, and are given a helmet, high visibility waistcoat and gloves.
Join the Youth Council East Hampshire Youth Council (EHYC) is a fun way to get your voice heard, get young people’s issues taken seriously and change things for the better in your area. The council meets every month on a Thursday in different venues across the district where its members discuss Money Pot grants and issues of the day. Follow EHYC on Facebook or Twitter or visit www.easthantsyouthcouncil. org to find out more.
Contact:
Liam Moloney, Youth Council Support Worker, 01730 234186, email liam.moloney@easthants.gov.uk Twitter: @EHYouthCouncil
partners
11 magazine
Contact:
Wheels to Work at Comm unity First New Forest on 0845 521 6405 / 07896 212 198 or mopedloan@cfnf.org.uk www.cfnf.org.uk
Young people get their hands on the Money Pot East Hampshire Youth Council has allocated £3,000 of its annual budget to provide grants of up to £250 for groups of young people. The Money Pot grants can be used to help groups pay for equipment, get projects up and running and to go towards team-building or educational days out. The innovative scheme sees members of the youth council, who are aged between 11-21, decide for themselves where they think the money would be best put to use.
Making homes affordable East Hampshire District Council is helping the growing number of people in housing difficulty by supporting new affordable development in the district. During the economic downtrun the council has seen more and more families facing potential homelessness approach its Housing Team for advice. Currently there is a lack of affordable housing in many parishes of East Hampshire, especially in rural areas. But in Bentley, a rural parish with a significant need for affordable housing, there has been a success story. Through the Hampshire Alliance for Rural Affordable Housing (HARAH), and close working with Bentley Parish Council, nine affordable homes have been built. The two one-bedroom houses and seven two-bedroom houses were advertised on Hampshire Home Choice, the council’s Choice Based Lettings system.
Developing a plan for East Hampshire
Cllr Ken Carter, EHDC councillor for Bentley, said: “Bentley, like many East Hampshire villages, has an urgent need for affordable housing. Now, thanks to some hard work, it is due to receive some - and in time for Christmas. “The parish council, the landowner, East Hampshire District Council and the residents of Bentley have shown that teamwork can produce results when given the opportunity to work towards a common goal. “With high prices making it virtually impossible for children, when grown up, to continue living in the same village as their parents, I feel sure that
the residents of Bentley will welcome this opportunity.” This success proves that with the right design, site and co-operation, it is possible to fit affordable housing into an established village environment. If you are concerned about your housing situation please contact the Housing Options Team on 01730 234377/78.
For more on affordable housing contact Helen Cann on 01730 234346 or helen.cann@easthants.gov.uk
A public examination of the East Hampshire Local Plan, which provides the council’s long-term planning framework up to 2028, was held in October and November. The plan was prepared jointly with the South Downs National Park. If the government inspector finds the plan to be sound, then it is hoped it will come into effect in April 2013.
partners
12 magazine
The plan sets the overall development needs for the district by balancing the need to attract investment with the protection of important nature, buildings and the well-being of the local communities. Work will then focus on identifying specific sites to meet the need for new jobs and homes.
Olympic Torch lights up Petersfield
Police praise for Petersfield East Hampshire District Council staff and volunteers worked alongside Hampshire County Council’s staff and the police to ensure a well-organised and safe event for everyone.
The eyes of the world fell on East Hampshire on the morning of Monday 16 July 2012, as Torchbearers carried the Olympic Flame through the streets of Petersfield. Thousands of people gathered to catch a glimpse of the Olympic Torch Relay as it made its way through the town. The gloomy weather did nothing to dampen the spirits of the estimated 15,000 people that took to the streets, to cheer on nine Olympic Flame Torchbearers along every step of the route. Spectators armed with flags and umbrellas flocked to the roadsides and occupied every vantage point in an effort to see the once-in-a-lifetime spectacle.
partners
13 magazine
Petersfield’s leg of the journey was praised by Hampshire Police Inspector Ben Taylor. “From a policing perspective the Olympic Torch Relay in Petersfield was a huge success,” he said. “Local Police officers, PCSOs and Special Constables worked alongside stewards, ACSOs, Army personnel and other volunteers to ensure this community event could be enjoyed safely by the large crowds. Underpinning this success was the time and effort put into planning, by all those involved, notably from EHDC and HCC.”
Making the legacy The Olympic and Paralympic Games were said to ‘inspire a generation’ - if you were inspired find out here how you can get involved in local sport. The bid for the Olympics and Paralympics in London was built on the promise that the games would re-energise young people too used to sitting in front of the TV. But now the crowds have dispersed and the athletes returned home, how can we capitalise on the golden glow the games has left behind and use it to encourage more people into sport?
Development Officer Richard Wood. “Because the games were held in London many of us went to see it for ourselves and even when we were watching on TV we were able to relate to the athletes and were engaged by their stories.
and Paralympics, like table tennis, badminton or gymnastics. They have watched it during the summer and thought, ‘that looks interesting, I might have a go at that!”
“It’s definitely the right time to get people active and involved in sport,” said EHDC’s Senior Sports
“Now people are looking for local opportunities to get into sport and have a go themselves. We’re seeing people coming forward to try things they perhaps didn’t know that much about before the Olympics
In East Hampshire we are building on this momentum by making it easy for people of any age to get into sport for the first time. Schemes for developing coaches, supporting sports clubs and offering grant funding are up and running. Check out these pages for just some of the sporty things you can do.
Get your club some money
Become a sports volunteer
Run a running club
EHDC gives out match-funded grants of up to £1,000 to one-off projects that demonstrate a clear wider benefit to the local community. A Community Worker will talk you through your application. Contact the Community Team on 01730 234393.
The Gamesmakers, the purpleclad, permanently smiling volunteer marshals, were one of the big hits of the Olympics. Carry that feelgood factor forward by becoming a Sportsmaker. Sportsmakers organise sports games, help out at local clubs or simply arrange lunch-time walks with colleagues.
Keen runners in East Hampshire can learn how to lead a regular running group in their community.
You can also find funding through the Sport Hampshire and Isle of Wight website - www3.hants.gov.uk/shiow - which provides a choice of funding streams for sports projects.
Contact Greig Stewart at greig.stewart@hants.gov.uk or 01962 846818
partners
14 magazine
The scheme, called Run England, aims to give everyone an opportunity to get active and begin running for fun and fitness. Contact Kirsty Cope on 01730 234015 or email kirsty.cope@easthants.gov.uk.
a reality Take up a new sport
Have-ago days
Find sports clubs and classes across the district, as well as information and booking forms for the latest play schemes and activities for children, at www.getactivenow.org.uk.
Budding sports stars have been able to emulate their Olympic and Paralympic heroes by having a go at some new sports. Events such as the Light a Lantern day in August and October’s Alton Olympithon, which saw 700 local kids take the chance to try something new, have proved massively popular. For more info on sports sessions in the Alton area contact Emily Sanderson, Community Sports Officer, on 01420 83986.
Or visit Sport Hampshire and Isle of Wight’s website (www3.hants.gov.uk/shiow) for a Hampshire-wide list of sports clubs.
The Multi-Sports Disability Club Held at Treloars School, in Alton, and supported by East Hampshire District Council, this weekly disability multi-sports club is for people with learning, physical and sensory difficulties. It runs every Wednesday evening from, 7pm – 8.15pm during term, for just £1 per week. Participants can join in with wheelchair football, boccia, basketball, tennis, new age kurling and rugby. Volunteers and coaches are also needed. Contact Hilary Hughes by email at hilaryjhughes@hotmail.com or go to www.getactivenow.org.uk
Walking and running You don’t have to take up a new sport to get more exercise. Those looking to get a little fitter can take the first steps towards better health by signing up to a running or walking club. Women’s running courses are held in Petersfield and in Horndean for beginners and improvers. Contact Tiffany Eneas (Petersfield) on 07967 257553 or Jan Bull (Horndean) on 07979 503811. Informal walking clubs are a great way to get some exercise, fresh air and meet new people. Contact Louise Christie, Active Lifestyle Co-ordinator, on 01730 234067.
partners
15 magazine
Sports Awards You can nominate your favourite player, coach or club in East Hampshire for a Sports Award. Held in February the awards recognise the best in selfless dedication and sporting achievement. Make your nominations by December 17 at www.tinyurl.com/2013sportsawards Check out these useful websites: www.getactivenow.org.uk www3.hants.gov.uk/shiow
Eco-station and Exhibition House
now open
You can now visit the Eco-station and Exhibition House and find out about Whitehill & Bordon Eco-town. The new facilities were opened by Downton Abbey Star Hugh Bonneville and almost 1,000 residents came to the fun-packed event.
The refurbishment has: • r educed carbon emissions by 40% • r educed the energy consumption required to heat the building by 50%
The Eco-station demonstrates how a redundant building can be brought back to life to serve a new purpose – as well as being refurbished to reduce its carbon footprint.
As the work took place, the majority of site waste was either recycled, reclaimed or sold locally.
Originally the building was a Ministry of Defence fire station but now it serves as a hub for the Eco-town and an event location. It also houses the Woolmer Forest Heritage Society’s collection.
There are exciting events now taking place at the Eco-station so please see www.whitehillbordon.com for more information.
partners
16 magazine
The Exhibition House The house has been designed to work as an exhibit – and in the future it will be a family home. It has been cleverly designed to reduce energy consumption so that no conventional central heating system is needed. Some of its features include: Rainwater harvesting Rainwater is collected from the roof and used to flush the toilets. This system doesn’t need a pump and so it doesn’t use electricity. It enables the house to use far less water than an average new house. Trombé wall This traps and stores heat from the sun and releases it slowly towards the interior, especially during the winter and at night.
The winter garden This helps to heat the house in winter and allows for flexible changes in the way space is used at other times of year. Super insulation The house is super insulated to dramatically reduce its heat loss. In fact, the heat produced by people living here, and captured from the sun, will keep the house warm all year round. This means that the house doesn’t need any central heating. Mechanical ventilation unit with heat recovery The house is extremely airtight and has very high levels of insulation. However, some air circulation is needed to air the rooms and to allow the house to breathe. To help air to circulate, a ventilation and heat recovery system has been installed that circulates fresh air and extracts stale air throughout the house.
The mechanical ventilation unit pump uses a very small amount of electricity, which is offset by photovoltaic (solar) panels on the roof. If more heat is needed, it can be taken from a special underground hot water tank known as an inter-seasonal heat store in addition to the hot water tank in the house. Cold incoming air is also prewarmed by an awaduct – this is a large tube embedded in the ground which will reduce some of the extremes of the incoming air temperature. There are lots of other exciting features. Please see www.whitehillbordon.com for more details
The Eco-station and Exhibition House will be open as follows:
Monday: 9am-5pm Tuesday: By appointme nt Wednesday: 10am-7p m Thursday: 9am-5pm Friday: By appointment Saturday: One per mo nth as advertised
partners
17 magazine
Join us online Keep up-to-date with Email Alerts Keep up to date with the issues that matter most with EHDC’s new email alerts. By choosing from a range of topics you can stay informed about the issues closest to you by having updates delivered directly to your inbox.
Join us on Facebook and Twitter You can keep in touch with EHDC and its many services through our Facebook and Twitter pages. We have launched these official pages as an extra way to reach out to customers in the district, alongside the more traditional channels we will continue to use. The council posts and tweets about local news, events and useful information. It also shares information from other pages – including the many other existing council-related pages in East Hampshire so customers do not have to hunt around to find relevant information. You can tell us what kind of services you would like to access online, upload your favourite pictures of the district, post your top tips for days out, link to your favorite places or add local news and events – it’s up to you!
Follow us on
Twitter: @EastHantsDC Facebook: www.facebook.com/EastHampshireDistrictCouncil
Why are we using social media? As more and more people use social media in their daily lives it is increasingly being seen as a useful and popular way of keeping residents and councils in touch. It is our intention to make the information you need available in whatever form you need it. Social media is just one part of that commitment.
Subscribing is easy It’s easy to subscribe and there’s a wide range of interesting topics to choose from. EHDC has also made it simple to manage an account where new topics can be added or removed with the click of a mouse. Choose from a range of topics There are all sorts of updates available. Here are a few you will be able to choose from: • news about EHDC • news from your town or village • business events • committee reports, agendas and minutes Find out more about Email Alerts by following the Red Envelope on EHDC’s website www.easthants.gov.uk
You can also follow on Facebook and Twitter:
A survey by social media marketing company Umpf in September 2011 found that:
Chief Executive Sandy Hopkins Facebook: Sandy CXSEHants Twitter: @SandyCXSEHants
• 77% of all UK residents (37.4 million adults) have an active Facebook profile • more than half of people over 65 have an account • 95% of 18-25 year olds have an account • Twitter has more than 15.5 million users • the South East of the UK has the highest social media usage
Easthampshire.org Facebook: easthampshire Twitter: @easthampshire
partners
18 magazine
to
Furniture Helpline Some of the district’s poorest people still have somewhere to turn for the basic items that make a house a home thanks to the Furniture Helpline. People with low or no income can pick up furniture, white goods, kitchen equipment and more from the charity for nominal fees, or even for free. Gerald Robinson, who runs the charity, says the Furniture Helpline has been a vital lifeline to many local people, even in this traditionally affluent district. More than 700 individuals were helped last year, 70 per cent of whom were East Hampshire residents. “I didn’t believe there was poverty in this area when I first started here,” he said. “There is a lot of poverty here but it is often hidden. There are areas of deprivation but there are also individual households, on quite well-heeled roads that are living in poverty. It can happen anywhere. “One couple we helped were in their 60s and they had sold their furniture to pay their debts and they were living on their floor boards.”
Contact:
Phone Gerald Robinson on 01420 489000 or visit ww w.furniturehelpline.co.uk
People who can prove they are on low income visit one of the charity’s warehouses on the Woolmer Industrial Estate in Bordon, which are packed with rows of sofas, stacks of chairs and stashes of crockery and cutlery. They select what they need and the charity delivers it to their home. The charity gets its stock from donations and house clearances. Checks and repairs are made and then items are cleaned up and made available for anyone who wants them. Anything not up to scratch is discarded. Mr Robinson said the charity is trying to reduce its reliance on grants and is building up earning capacity through arranging house clearances and selling some of the items on the open market. But the charity needs a constant turn-over of stock to survive and as the recession continues to bite Mr Robinson believes more people may require Furniture Helpline’s assistance in the future. If you have unwanted furniture to donate or would like to know more about the charity’s services get in touch. partners
19 magazine
Volunteer groups join forces Two local community groups have merged to cut costs and improve their service to the area. Community First East Hampshire, based on Tilmore Road, Petersfield, and HCCS Community Action, of Langstone Road, Havant, joined forces on 1 September. The new body will operate under the name of Community First HEH. The services currently provide Meals-on-Wheels, Community Transport, Shopmobility, Volunteering Centres, Training and more. The merger should help maintain these services and add new ones. For the time being Community First HEH will maintain two operational bases, one at Petersfield and one at Havant.
Contact:
Community First HEH on 01730 710017 or visit ww w.cfeh.org.uk
Do you fear falling? Steady and Strong balance classes can help People who have a fear of falling and are unsteady on their feet can take advantage of three new exercise classes designed to improve their balance. The Steady and Strong classes are aimed at those who suffer from poor balance or have low bone density, called osteoporosis, and can help prevent falls. Louise Christie, Active Lifestyle Coordinator at East Hampshire District Council, said the classes complement existing exercise classes for older people, such as Mature Movers and Chairobics. She said: “Residents who go to the classes, which are being held in Alton, Bordon and Petersfield, will receive considerable health benefits in terms of improved balance and core strength but they will also have the chance to meet other local people in the area.” Steady and Strong provides participants with an enjoyable exercise class that improves mobility, balance, flexibility and confidence. They also reduce the risk of falling and the likelihood of being injured by a fall.
Patients accessing the Falls Clinics at Alton, Chase and Petersfield Community Hospitals will be offered the opportunity to join classes. Steady and Strong is a partnership project between East Hampshire District Council and other local partners including NHS Hampshire and DC Leisure. The classes are subsidised by local funders who support the Falls Prevention programme and enable the classes to be offered at a very affordable price £2.80 per week. Join your nearest class Alton Sports Centre, Chawton Park Rd, GU34 1ST Every Tuesday, 1.45pm - 2.45pm, followed by tea/coffee
Staying fit and mobile A Chairobics DVD has been developed by EHDC to help older people stay fit, keep on their feet and remain in their own homes for longer. It’s a fun and easy way of keeping healthy, maintaining that valuable independence and reducing the risk of having a fall. Led by a qualified exercise professional and compiled with the help of medical experts, the DVD follows a series of simple activities which can be carried out in the comfort of an armchair. Viewers can improve balance and co-ordination skills and enjoy the greater independence that comes with being steady on their feet.
Taro Leisure Centre, Petersfield Every Monday, 1.30pm - 2.30pm followed by tea/coffee Forest Community Centre, Pinehill Road, Bordon GU35 0BS Every Wednesday, 1.30pm 2.30pm, followed by tea/coffee
Contact:
Specialist Falls Instructor Paula Haidon on 01428 723324 or email paulahaidon@aol.co.uk EHDC Active Lifestyle Coordinator, Louise Christie on 01730 234067, email louise. christie@easthants.gov.uk or visit www.getactivenow.org.uk
partners
20 magazine
DVD
£10.99 inclu
ding postage & packing
If you, or someone you know could benefit from the Chairobics exercise DVD order a copy today. Visit: www.getactivenow.org.uk for more details and to download an order form, or phone 01730 234390.
Need an oddjob doing?
Stay In Touch with us The In Touch Handyperson Service provides low cost, minor home repairs for disabled people and people over 60.
The service, which is supported by Hampshire County Council, helps residents with minor repairs and small jobs such as plumbing, carpentry, security and safety. These jobs may generally take less than a couple of hours and can be done safely by one person. With many people receiving subsidised rates the In Touch service means that home repairs and adaptation need not be expensive. The handymen and women, who are employed by In Touch and have undergone enhanced CRB checks, can offer free assessments and free home safety checks as well as advice and information about staying warm.
Contact:
0845 459 5036 ww w.in-touchsupport.co.uk Calls are charged at the local call rate .
Make your home safer Many people are keen to make their home safer but are worried about the cost of installing or adapting their properties. The Blue Lamp Trust Bobby Scheme is a registered charity dedicated to making homes safe and secure at no cost.
It offers free practical help to elderly and vulnerable victims of crime by providing Home Safety and Security Surveys and then carrying out any necessary works. The trust’s expert fitters will make repairs after a burglary, fit security chains, window locks, spy holes, install smoke alarms and provide fire prevention advice - all at no cost. The Blue Lamp Trust Bobby Scheme provides practical help to the elderly and vulnerable people who have been, or who are at risk of becoming, victims of crime or anti-social behaviour. The service offers the reassurance of a uniformed fitter, with links to the Fire Service and Hampshire Constabulary and allows local people to feel safe in their homes.
Contact:
7770157 ww w.bluelamptrust.org.uk 0300
partners
21 magazine
A to Z of council services
R
All numbers 01730 unless otherwise stated
Refuse and recycling collections ..............................0300 300 0013 Road sweeping.......0300 300 0013
A
F
S
Abandoned vehicles
Flooding.............................234295 Food and food premises complaints..........................234360. Fly-tipping...............0300 300 0013
Scrap metal and motor salvage ..........................................234379 Sewers................................234279. Sports and leisure centres ..........................................234399
..............................0300 300 0013 Accidents in the workplace ..........................................234360 Active lifestyles...................234067
G
Benefits.............................. 234175
Graffiti....................0300 300 0013 Grants for community projects ..........................................234391 Grass cutting and grounds maintenance...........0300 300 0013
Building control..................234208
H
Arts development...............234391
B
Business advice................... 234165
C Car parks............................ 234274 Cemeteries and burials ..........................................234285 Charitable collections..........234379. Community planning..........234015 Community Forums............234073 Community safety.............. 234167 Contaminated land.............234360 Countryside and biodiversity...234386.
Health and safety at work ..........................................234360 Historic buildings................ 234216 Home energy conservation.234070 Home Improvement Agency .......................................... 260180 Homecheck....................... 234404 Housing.............................. 234415 Housing (affordable)...........234346 Housing (empty homes)..... 234404 Housing (grants)................ 234404 Housing (private sector)..... 234404
L
Drains blocked....................234279
Land and property (EHDC owned)....................234043 Land charges......................234262 Landscape.......................... 234215 Licensing (alcohol and entertainment)....................234389 Litter and dog waste bins ..............................0300 300 0013
Drum Housing Association/
M
Radian................................403200
Markets..............................234279
E
P
Elections.............................234370
Partners magazine..............234030 Pest control.........................234360 Planning development........234246 Planning policy................... 234219 Play equipment.......0300 300 0013 Pollution (noise, water, air, land)........234360 Population statistics............ 234219
Council Tax........................ 234400
D Disabled toilet access..........234289 Dogs and animals...............234360 Domestic violence...............234345
Electoral registration...........234093 Can’t find what you’re looking for? Go to www.easthants.gov.uk or call 01730 266551
partners
22 magazine
(Alton Sports Centre .......................... 01420 540040) (Mill Chase Leisure Centre ........................... 01420 472549) (Taro Leisure Centre...... 263996) (Bohunt Centre, Community School................ 01428 724324) (Horndean Technology College ..........................023 9259 4325) Sports development............234396 Street name plates..............234279 Street names and numbers...234275
T Taxi licences........................234095 Toilets.....................0300 300 0013 Tourist Information.............268829 Tourism marketing.............. 234164 Transport............................ 234013 Travel concessions (HCC) ..............................0845 045 8355 Trees (not woodlands)......... 234214
V Vacancies (Jobs)..................234047 Valuation and listing officer (HM Revenue and Customs) ............................... 01256 726100 Voluntary/community services (Community First East Hampshire) .......................................... 710017
W Waste reduction initiatives................0300 300 0013
Y Young people (recreation and entertainment).................... 234107 Youth Council..................... 234186
Your district councillors Below is a list of all East Hampshire District Councillors by the ward areas they represent.
Grayshott
Petersfield Heath
Alton Amery
Headley
Petersfield Rother
Robert Saunders • Con 01420 82669 • robert.saunders@easthants.gov.uk
Alton Ashdell
Andrew Joy • Con 01420 85251 • andrew.joy@easthants.gov.uk
Alton Eastbrooke
Dean Phillips • Con 07981 395857 • dean.phillips@easthants.gov.uk
Alton Westbrooke
Nicholas Branch • Con 01420 562698 • nicholas.branch@easthants.gov.uk
Alton Whitedown
Melissa Maynard • Con 01420 85791 • melissa.maynard@easthants.gov.uk
Alton Wooteys
David Orme • Con 07958 531147 • david.orme@easthants.gov.uk
Binsted and Bentley
Ken Carter • Con 01420 22576 • ken.carter@easthants.gov.uk
Bramshott and Liphook
Lynn Ashton • Con 01428 604547 • lynn.ashton@easthants.gov.uk Angela Glass • Con 01428 722375 • angela.glass@easthants.gov.uk Bill Mouland • Con 01428 725454 • bill.mouland@easthants.gov.uk
Clanfield and Finchdean
Ken Moon • Con 023 9259 9602 • ken.moon@easthants.gov.uk David Newberry • Con 023 9259 6013 • david.newberry@easthants.gov.uk
Downland
Patrick Burridge • Con 01420 88668 • patrick.burridge@easthants.gov.uk
East Meon
David Parkinson • Con 01730 823608 • david.parkinson@easthants.gov.uk
Four Marks and Medstead
Maurice Johnson MBE • Con 01420 563329 • maurice.johnson@easthants.gov.uk Pat Seward • Con 01420 562783 • pat.seward@easthants.gov.uk
Froxfield and Steep
Nick Drew • Con 07884 113 636 • nick.drew@easthants.gov.uk
Ferris Cowper • Con 01428 609858 • ferris.cowper@easthants.gov.uk Richard Millard • Con 01428 717906 • richard.millard@easthants.gov.uk Anthony Williams • Con 01428 712809 • anthony.williams@easthants.gov.uk
Holybourne and Froyle
Glynis Watts • Con 01252 718437 • glynis.watts@easthants.gov.uk
Horndean, Catherington and Lovedean
Sara Schillemore • Con 023 9278 7464 • sara.schillemore@easthants.gov.uk
Horndean Downs
Guy Shepherd • Con 023 9257 0856 • guy.shepherd@easthants.gov.uk
Horndean, Hazleton and Blendworth
Dorothy Denston • Con 023 9259 4127 • dorothy.denston@easthants.gov.uk
Horndean Kings
David Evans • Con 023 9259 1411 • david.evans@easthants.gov.uk
Horndean Murray
Lynn Evans • Con 023 9259 1411 • lynn.evans@easthants.gov.uk
Lindford
Yvonne Parker Smith • Con 01420 489974 yvonne.parker-smith@easthants.gov.uk
Liss
Julie Butler • Con 01730 300751 • julie.butler@easthants.gov.uk Bob Ayer • Con 01730 266571 • bob.ayer@easthants.gov.uk
Petersfield St Mary’s
Guy Stacpoole • Con 01420 474440 • guy.stacpoole@easthants.gov.uk
Petersfield St Peters
Hilary Ayer • Con 01730 266571 • hilary.ayer@easthants.gov.uk
Ropley and Tisted
Chris Graham • Con 01962 772685 christopher.graham@easthants.gov.uk
Rowlands Castle
Marge Harvey • Con 023 9241 3858 • marge.harvey@easthants.gov.uk
Selborne
David Ashcroft • Con 01420 511011 • david.ashcroft@easthants.gov.uk
The Hangers and Forest
Judy Onslow • Con 01420 538159 • judy.onslow@easthants.gov.uk
Whitehill Chase
Zoya Faddy • Lib Dem 01962 841127 • zoya.faddy@easthants.gov.uk
Whitehill Deadwater
Tony Muldoon • Lib Dem 01420 472064 • tony.muldoon@easthants.gov.uk
Jennifer Gray • Con 01730 821904 • jennifer.gray@easthants.gov.uk Gina Logan • Con 01730 893690 • gina.logan@easthants.gov.uk
Whitehill Hogmoor
Petersfield Bell Hill
Whitehill Pinewood
John West • Con 01730 260028 • john.west@easthants.gov.uk
Chris Wherrell • Lib Dem 01420 478077 • chris.wherrell@easthants.gov.uk
Petersfield Causeway
Whitehill Walldown
Philip Aiston • Con 01730 267277 • philip.aiston@easthants.gov.uk
Your Community Forum
Philip Drury • Lib Dem 01428 714350 • philip.drury@easthants.gov.uk
Adam Carew • Lib Dem 01420 769098 • adam.carew@easthants.gov.uk
There are four Community Forums that discuss issues and approve grants affecting different areas of the district. They are: Alton and surrounding villages; Clanfield, Horndean and Rowlands Castle; Petersfield, Liss and surrounding villages; and Whitehill/Bordon, Liphook, Headley, Grayshott, Greatham and Lindford. Go to www.easthants.gov.uk/communityforums or call 01730 234073 for more details.
partners
23 magazine
Recycling, Refuse, Glass and Garden Waste
Christmas collection dates Normal collection day r Monday 24th Decembe r Tuesday 25th Decembe
ber Wednesday 26th Decem r Thursday 27th Decembe Friday 28th December r Monday 31th Decembe Tuesday 1st January
y Wednesday 2nd Januar Thursday 3rd January Friday 4th January Monday 7th January Tuesday 8th January
y Wednesday 9th Januar Thursday 10th January
Revised collection day Normal Collection Day r Thursday 27th Decembe Friday 28th December r Saturday 29th Decembe r Monday 31th Decembe y Wednesday 2nd Januar Thursday 3rd January Friday 4th January Saturday 5th January Monday 7th January Tuesday 8th January y Wednesday 9th Januar Thursday10th January Friday 11th January
Saturday 12th January turn to your ary 2013 collections re nu Ja th 14 y da on M on From These dates are shown normal collection day. ns calendar. your 2012/13 collectio
Please place the appropriate container at the property boundary by 7am on the day of your collection. Please note: If your bin/ box/sack is missed please contact Customer Services by noon the day following your collection. If you call after this time the crew will not return.
If during adverse weather conditions your bin is not collected, please leave your bin out, until it is collected.
Friday 11th January
Don’t have a calendar? Go to www.working-together.org.uk and type in your postcode, or contact our customer services team on 0300 300 0013
EHDC Christmas opening times
Don’t forget to pu your Christmas tr t out your Garden Wasee with te sa during January. ck
be The council offices will ys open on the following da : over the festive season Mon 24 Dec, 9am-1pm Thurs 27 Dec, 9am-5pm Fri 28 Dec, 9am-5pm Mon 31 Dec, 9am-1pm
from Normal opening times pm Wed 2 Jan 2013, 9am-5