Partners 79 - Winter 2011

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Partners Issue 79 • Winter 2011

It’s coming! Olympic Torch to visit East Hampshire

Help with community projects

Prepare for digital TV switchover

Christmas events in East Hants

pages 6 & 7

page 18

page 21


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ENJOY

STUDIO ART GALLERY

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Inside

Partners Magazine is published by East Hampshire District Council. An online version is available at www.easthants.gov.uk or www.easthampshire.org Your next edition of Partners Magazine will be published in May 2012.

Contact with the council If you would like to contact the district council about any of the services featured in this edition please see details given in each article.

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Write to East Hampshire District Council, Penns Place, Petersfield, Hampshire, GU31 4EX

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Health and exercise......................4

Business / Benefits.....................15

Olympics........................................5

Community projects..............16-17

Community Forums.................. 6-7 Shared services.............................8

Digital TV switchover Thinksafe.....................................18

New parking powers Shipwrights Way..........................9

RAPP / Make A Difference.........19

Ignition / Butserfest...................10

Homestart / Chairobics..............20

Volunteering............................... 11 Eco-town update................... 12-13 Insulate Hampshire Food dates...................................14

Christmas events .......................21 A-Z of council services................22 Councillor contacts.....................23

Clear print and audio tape copies of this magazine are available on request or from local libraries.

Opt out of receiving Partners Please read and recycle this magazine. If you need information or advice about services in another language or format please contact us on 01730 234030

You don’t have to receive Partners in printed format. Go to www.easthants.gov.uk, click on the link for Partners Magazine and fill in the opt-out form. You will then have a choice of options for online information instead. partners

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Email info@easthants.gov.uk Main switchboard 01730 266551 Minicom service (Text calls for the hard of hearing) 01730 234103

Opening hours Council Offices Penns Place, Petersfield GU31 4EX 9am to 5pm Monday to Friday Alton Information Office 7 Cross and Pillory Lane GU34 1HL 9am to 4.30pm (Lunch 1-1.30pm) Monday to Friday 9am to 1pm Saturday Bordon Information Office Forest Community Centre GU35 0BS 9am to 4.45pm (Lunch 1-1.30pm) Monday to Friday Bramshott & Liphook Parish Office The Haskell Centre, Midhurst Road GU30 7TN 10am to 1pm and 2pm to 4pm Monday to Friday Horndean Parish Office Tyfield House, Blendworth Lane PO8 0AA 9am to 4.30pm Monday to Friday


Up and

running Women looking to get fit and have fun are signing up to two new running groups launched in the district.

The groups, one in Petersfield and one in Horndean, have been set up for women who want to go running but do not have the confidence to go out on their own. Keen runners Jo Heron and Jan Bull run ten week beginners’ courses throughout the year and are eager to

help other ladies enjoy the health and social benefits of running together. Jo Heron who leads a group from The Taro Leisure Centre, Petersfield, has been running and leading groups for many years. She said: “We’re a friendly, non-competitive, social running group open to all local women. No special kit is needed, and no lycra if you’d prefer not to wear it!”

Contact:

44 Jo Heron on 07775 5574 co.uk ail. otm @h email: jo.heron 11 Jan Bull on 07979 5038 k g.u .or t4u @fi email: jan

FOR

WALKING HEALTH Informal walking clubs are booming as more and more people turn to the activity as a step towards better health.

Walking is one of the best ways to keep in shape and this simple exercise has never been easier or more fun thanks to a flourishing scheme of organised walks held regularly across the district. Walking for Health, co-ordinated by EHDC, is a programme of walks aimed mainly at people keen to get a little exercise, a lot of fresh air and plenty of new friends.

The walks, led by trained volunteers, are held weekly or monthly, for beginners or improvers and everywhere from Alice Holt to East Meon, so there’s bound to be one that suits your stride.

Louise Christie, Walking for Health Co-ordinator, says: “I have been involved with the Walking for Health initiative for the last two years and believe it to be one of the best physical activity programmes I have worked with, and it’s free to attend! “Our health walks provide an easy way of getting regular exercise. Those who exercise enjoy greater life expectancy with reduced risks of coronary heart disease, stroke, hypertension, type 2 diabetes, colonic cancer and osteoporosis. Walking can also be a catalyst for connecting people with many other aspects of health, such as healthy eating, stopping smoking and relaxation. “Our walks are also very social and many people have made lots of new friends while getting fit.”

Regula

Ea s t r walks in

Contact:

Louise Christie, Active Lifestyle Co-ordinator, on 01730 234067 email: louise.christie@easthants.gov.uk

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If you want to organise your own walk/run, or to find out more about Walking for Health and running groups in your area visit

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On Monday 16 July 2012, the London 2012 Olympic Torch Relay will travel through Petersfield bringing the excitement and passion of the world’s biggest sporting event to the people of East Hampshire.

Olympic torch comes to Petersfield As part of the Relay’s 70 day journey around the UK, Petersfield will host the Olympic Flame on behalf of the surrounding communities as it journeys towards the Opening Ceremony for the lighting of the cauldron to signify the start of the London 2012 Olympic Games. People from across the area will be invited to witness the Olympic Torch Relay and support the community champions nominated as Torchbearers to carry the Olympic Flame through the town.

Olympic Torch Relay travel through Petersfield, allowing the people of East Hampshire to share in the Flame’s journey will be a once in a lifetime experience. “The Olympic Games are about the whole country. They are about inclusion, community and participation and I know that when people see members of their local communities carrying the Flame through the town they will feel the strength of the Olympic spirit across the area.”

Cllr Andrew Joy, Portfolio Holder for Community, said: “Having the The Olympic Torch is 80cm tall and gold in colour and has been perforated with 8,000 circles, representing the number of inspirational Torchbearers carrying the flame.

Community events make East Hampshire Olympic front runner East Hampshire communities are under starter’s orders to get their Olympic events lined up for the 2012 games in London. Towns and villages, sports clubs and businesses all have a once-in-alifetime opportunity to get involved with a global celebration taking place on their doorstep. With the district around an hour away from London by train and visitors travelling to the games from around the world, East Hampshire District Council is keen to see communities embrace the event. Kirsty Cope, EHDC Community Project Worker, said: “Mini-

tournaments, street parties, sports events and fund-raisers held in communities across the district will help to create an atmosphere of excitement as the games approach and will make the district feel a part of the event. “The London 2012 Olympics present the district of East Hampshire with a fantastic opportunity to prosper. East Hampshire 2012 aims to encourage local people to take up sports and keep active. Cllr Andrew Joy, Community Portfolio Holder, added: “We hope the Games will help East Hampshire businesses grow, inspire local people to

Find out more on www.easthants.gov.uk/2012 partners

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volunteer and strengthen the bonds of our local communities.” If you are planning an event next year tell us about it and get it in the district’s diary for 2012.

Contact:

Kirsty Cope, EHDC Community Project Worker, on 01730 234396 email: kirsty.cope@easthants.gov.uk


Target your community issue with EHDC’s new Community Forums East Hampshire District Council has re-launched its Community Forums with a new format to effectively target community issues.

The three step plan to submit your issue

The Forums have been re-worked to make them more focussed on tackling tough local problems.

Getting your issue in front of the Community Forum is as easy as 1-2-3. From raising a problem with a local councillor to isolating a solution or winning valuable resources, the new Community Forums offer an open and straight-forward path to tackling local issues.

With representation from a cross-section of groups, including town, district and county councillors, residents, volunteers, the NHS and the police, the new Forums are designed to get right to the heart of the matter. Local residents are encouraged to bring community issues and projects to the meetings in their area. Cllr Hilary Ayer, Portfolio Holder for Localism, said: “The Forums have been revitalised and re-launched and I believe residents now have a fantastic tool for tackling local issues. “The new format will provide an effective collaboration between the three tiers of local government, partner organisations and residents to meet the aspirations of local communities. “We hope this will lead to better services, better communities and a better quality of life for everyone in East Hampshire. “The Forums will help us identify and prioritise the most important local issues and compile them into a detailed and focussed Community Action Plan.” Whether a community needs youth facilities, improved sports facilities, better countryside conservation or more support for elderly residents, the new Community Forums will be able to advise and support residents towards their goal. Issues raised there, as well as those identified in community plans, will be shared and used to draw up a list of key priorities for the local area.

1. Raising your proposal Issues can be raised at your local Community Forum or direct to your local councillor. Councillors can advise on the pros and cons of a proposal. Alternatively residents can register their proposal on the council website at www.easthants.gov.uk/ communityforums. They can also get support for this from the local Area Community Project Workers in EHDC’s community team.

2. The Support Panel Before going to your Community Forum proposals will be examined by the Support Panel. Here councillors will be able to advocate a resident’s proposal to other councillors and local experts. It is the Support Panel’s job to ensure the project is workable before it is referred to the Community Forum.

3. Winning Community Forum resources By the time your proposal is considered at the Forum most of the questions will have been answered by the Support Panel. If it is viable it will be entered into the Community Action Plan which will give it the credibility required to secure vital resources.

By working in partnership with local communities, the council can achieve so much more than it ever could on its own.” Cllr Hilary Ayer partners

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Project: Rebuild Clanfield Scout Hut

Project: Encourage music in Alton

Clanfield Scout headquarters was burned to the ground by arsonists. Through the local Community Forum a grant was secured to go towards the cost of rebuilding a new eco-friendly hall

Children were given the chance to play violins and cellos for the first time through a series of musical workshops called Alton Lifeforce. Held at Alton College the scheme was aided by a grant from the local Community Forum

Track the progress of your projects

Bringing Localism to Life

Launched in conjunction with the new Community Forum is a brand new web service giving people more information about projects and issues than ever before. For the first time people can track the progress of their projects, see what the next step is, and find out what is being done to push it to a resolution. The website - www.easthants.gov.uk/communityforums – lists issues submitted, schemes underway and projects completed. People can search by location or type of project. Users can also see how finished projects were put together and get an idea what may be required to achieve a similar success in their community. As the website is used and more and more projects are added it will become a valuable database for anyone looking to tackle an issue in their town or village. People can also submit projects to their forum by filling in a simple online form. Their submission is then forwarded to the Support Panel to ensure it is workable.

The new-style Forums are a practical way of bringing to life the Government’s Localism agenda. The aim is to share local decision-making and to encourage people to shape their neighbourhoods through community planning, local services and community projects. Although the Forums enjoy representation from all tiers of local government as well as other relevant organisations, there is strong emphasis on public involvement. The success of a project relies on public involvement as well as partner agencies. Residents will be encouraged to get involved with the projects they bring forward by providing evidence of local support and potential sources of funding and in-kind support. The four Community Forums and their next meetings: Petersfield, Liss and Surrounding Villages 6.30pm, Tuesday 3 January, Council Chamber, Penns Place, Petersfield

Cllr Ayer said: “Communities must have their say and feel able to influence their local council.

Clanfield, Horndean and Rowlands Castle 6.30pm, Tuesday 10 January, St John’s Church Hall

“We know from surveys and talking to local people that many don’t feel they can make a difference.

Whitehill/Bordon, Liphook, Headley, Grayshott and Lindford 6.30pm, Tuesday 17 January, Forest Community Centre

“We’re trying to change that and this website is a perfect way for residents to get involved in their community and help take more control over their surroundings.”

Alton and Surrounding Villages 6.30pm, Tuesday 24 January, Alton Maltings Centre

Project: Provide allotments in Kingsley A plan to deliver 25 plots was brought to fruition through the hard work and enthusiasm of Kingsley Parish Council with the support of a grant from the local Community Forum

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Contact:

Cynthia Haveron Committee Services Co-ordinator tel: 01730 234092. email: cynthia.haveron@easthants.gov.uk

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Sharing services...

SAVING MONEY East Hampshire District Council always strives to deliver value for money in its services and that principle has never been more important than in the current financial climate. One of the primary ways to provide better and more effective services is by entering into partnerships with other local authorities. In July 2009 Havant Borough Council’s (HBC) Chief Executive Sandy Hopkins was appointed to EHDC, making an immediate saving of £60,000 a year. Since then, the two councils have continued to move their working practices in line with each other, taking the best from both and producing efficient and streamlined methods of delivering services.

In October 2011 a new management structure was introduced to oversee services across both councils, saving more than £500,000 in the process. EHDC has also teamed up with Winchester City Council to provide a new bin collection and streetcare service that will save more than £2 million a year across both councils. Cllr Patrick Burridge said: “The partnership between EHDC and HBC is the most effective response our councils can make to the tightening financial situation. “Sharing management and services is achieving the best of both worlds. It protects services and reduces costs while maintaining the local democratic identity of both councils.”

lections l o c n i b t n i Jo t ba c k s e s y l r a e r e f su f C team up which saw EHD

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Changes to

National Planning Policy East Hampshire District Council has submitted detailed comments on the Coalition Government’s draft National Planning Policy Framework (NPPF). The NPPF aims to bring all national planning policy into one document of just 58 pages to make planning less complex and more accessible. The framework states that ‘at the heart of the planning system is a presumption in favour of sustainable development’ and EHDC’s emerging Core Strategy will have clear policies on housing and employment numbers, thereby protecting the countryside and important open spaces. The draft framework also promotes neighbourhood plans which, provided they conform to the district’s planning policies, will give communities more power to plan the detail of the areas in which they live. The plans promise financial incentives for communities from the Government for development and growth. For more information please contact the Department for Communities and Local Government at planningframework@communities.gsi.gov.uk or visit www.communities.gov.uk.

Council leaders Cllr Patrick Burridge, of EHDC, and Cllr George Beckett, of Winchester City Council, welcomed the new waste contract.


On-Street parking on the road to resolution East Hampshire’s on-street parking problems will be alleviated when new parking enforcement powers are adopted by EHDC. EHDC has joined forces with Havant Borough Council to find a solution to our district’s parking difficulties, which have particularly affected Petersfield and Alton. The police currently hold responsibility for enforcing on-street parking in the district, however the last Hampshire Constabulary traffic warden dedicated to East Hampshire left in 2009. Since that time EHDC has provided assistance through a temporary funding arrangement but a longer term solution is needed. The new scheme will see EHDC team up with Havant Borough Council’s existing parking enforcement team - a move that is expected to save both councils over £40,000 each a year. EHDC’s Andrew Joy, Portfolio Holder for Communities, said: “Improved on-street enforcement within East Hampshire will reduce congestion caused through inconsiderate and illegal parking, and will improve safety. “Our full submission has been with the Department for Transport for a while and we await their decision on the timing of the transfer of responsibility from the police. “A shared service will also produce significant savings in set up costs, largely due to Havant Borough Council having the necessary IT systems and operational procedures already in place.”

Crossing the district by wheel, heel and hoof! A new longdistance path is being developed, from Alice Holt Forest near Farnham, southwards through East Hampshire’s beautiful countryside, over the South Downs and to the sea at Portsmouth. The first sections of The Shipwrights Way are now being enjoyed by walkers, cyclists and horse-riders, and work is in progress to open more in the next few months, providing an almost entirely off-road route through forest, farm and heath from Bentley train station through Alice Holt and on to Whitehill Bordon – around seven miles.

The path has received a warm welcome from local users, with some major improvement works to a lovely track called ‘Cradle Lane’ being nominated by the public for the Design & Conservation Awards and receiving a commendation. Over the summer, rangers at Alice Holt Forest built a huge wooden play ship to mark the start of the route, complete with sails, rigging to climb and a plank to walk, which the children are making full use of! EHDC is working in partnership with Hampshire County Council, the

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Forestry Commission and the South Downs National Park Authority to bring about this project. To go out and explore the route yourself, see www.hants.gov.uk/shipwrights


Libby Clifton Hadley performing at Ignition’s previous incarnation, Show Off

Ignition:

Ignite your talent Some of the district’s hottest young stars will be looking to ignite their showbiz careers in East Hampshire’s latest talent contest. Singers, dancers, musicians, poets and actors will be trying out for the chance to be crowned the district’s brightest prospect. And the young performers will have the chance to go headto-head with each other in the Ignition final held in January. Each act will step out in front of an audience of over 150 with the back up of professional sound and lighting to give their performance the sheen of a true star. The contest is open to any young people, aged between eight and 18 years old, who live, work or go to school or college in East Hampshire.

It follows in the footsteps of the successful Show Off competition which showcased some outstanding talents over the past few years. Run by East Hampshire Youth Council, Ignition is also geared towards raising cash for two worthy charities. Harriet Granville-Jones, Youth Council Chairman, said: “One of our big projects for this year is running our own charity talent show to raise money for Naomi House and jacksplace. These are hospices which support children and young people with conditions that mean they are unlikely to become adults.

“We’re really excited about this event and we hope everyone who comes has a good time and helps raise lots of money for charity.” The final will take place on Saturday 28 January, from 7–9pm, in the Studio@TPS.

Contact:

Lara Nolan • tel: 01730 234186 • email: lara.nolan@easthants.gov.uk

Butserfest 2011 braves the rain Revellers travelled from as far afield as Scotland and southern France for the chance to rock in the rain at Butserfest in September.

The two stages featured the best local talent, some playing to their biggest crowd yet, as well as nationally recognised up-andcoming bands.

The popular all-day rock festival, put on by EHDC, attracted more than 1,300 young people, despite the bad weather.

The day began with acts who had won their spot on the main stage with outstanding performances at Live & Unsigned, the UK’s largest national music competition for original unsigned acts and bands.

The alcohol and drug free event, in its fifth year, saw Funeral For A Friend headline a day of great bands and free activities.

As the bands cranked up the atmosphere the rain fell but there were still plenty of hardy

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rockers keen to see headliners Funeral for a Friend. A second stage was headlined by local favourites Alternative Carpark and featured acts that had qualified through two battle-of-the-bands nights in The Lounge Bar, Alton.

Contact:

www.butserfest.co.uk facebook.com/butserfest twitter.com/butserfest


Oliver Berriman (17) volunteers at Queen Elizabeth Country Park

Working towards employment Volunteering in East Hampshire dominated by job seekers and school leavers The continuing financial crisis has made life harder than ever for people looking for employment but it seems many have found a solution that will help them get back to work and help their community at the same time – volunteering. Over the last two years the Community First Volunteer Centre, based in Petersfield, says it has seen a marked drop in the average age of those coming forward to volunteer. What used to be considered the preserve of the active retired has become increasingly popular with teenagers and school leavers. Jeannie Satchell, at the Volunteer Centre, believes the impact of the recession is behind this shift.

Volunteers aged 15-18 placed by Volunteer Centre August 2010

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August 2011

106

Source: Volunteer Centre, Petersfield

“Young people are increasingly realising that volunteering is a good way of building up experience and skills and improving their CV,” she said. “More and more young people in their teens or 20s are using volunteering as a way into employment.” The statistics show that the number of 15-18 year olds volunteering in the area has more than doubled in the last year. Steve Peach, a Countryside Ranger at Queen Elizabeth Country Park, works with young volunteers who help monitor the park’s reptile population. He said: “Many of our volunteers see it as a useful thing to put on their CV when it comes to looking for jobs or applying for universities and colleges. “However we must remember that many young people are just as committed to the community and the environment as everyone else and do it because they enjoy being here.” In January 2011 The Volunteer Centre linked with Alton College to promote volunteering opportunities for younger people. Ms Satchell said: “We have made volunteering more accessible now

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but also it has become more accepted among young people. It’s something that students will think about doing more now than they would have a few years ago.” And it is not just young people reaping the benefits of this new wave of volunteers. As the numbers of young volunteers grow the community they serve is profiting as well. She added: “Studies show that people who first volunteer under the age of 30 are very likely to volunteer for the rest of their lives. “We’re now in a position to get a legacy going in East Hampshire and embed a culture of volunteering in this community.”

Contact:

Jeannie Satchell Volunteer Centre, Petersfield tel: 01730 710 017


Whitehill Bordon Eco-town update Ministry of Defence has announced it is definitely leaving Whitehill Bordon

The Ministry of Defence (MoD) has announced that it is definitely leaving Whitehill Bordon and will have vacated by 2015 at the latest. The training that currently takes place in Whitehill Bordon, and has done since the late 19th Century, will be relocated to RAF Lyneham, in Wiltshire. The move means that about 230 hectares of land will become available and this gives Whitehill Bordon Eco-town a once-in-a-lifetime opportunity to get the facilities and infrastructure it desperately needs. The announcement has been anticipated for several years and planning is well underway to ensure that the town makes the most of the MoD’s departure. The MoD land will be regenerated – along with the existing town to provide a vibrant town that has excellent facilities and a vastly improved quality of life for existing and future residents with more jobs and better opportunities. The masterplan sets out a framework for how this can be achieved.

Allotments now open Seventeen new allotments have been provided in the town and they are proving very popular. The much-needed allotments provide a green oasis in the corner of Savile Crescent. The allotments are already a hive of activity with residents growing everything from sweetcorn to sunflowers. And there’s even a scarecrow to ward the birds off the crops. Joy Williams (pictured above with her husband Terry) said: “The allotments are absolutely wonderful. We are already growing our own food.”

International design competition launched An international design competition has been launched to design three zero-carbon houses at the back of the Fire Station in Whitehill Bordon.

Free loft and cavity wall insulation

The competition aims to set the standard of design for Whitehill Bordon Eco-town.

Residents in Whitehill Bordon and Lindford can get free loft and cavity wall insulation thanks to Eco-town status. The insulation will reduce fuel bills. If you would like free insulation then please ring 0800 80 48 777 or visit www.whitehillbordon.com

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Come and visit Santa at his Eco-grotto Whitehill Bordon’s Christmas Festival will be happening in and around the events space near the Forest Community Centre from 11am–4pm on Saturday 3 December. There will be a craft fair, choirs, a brass band, a Scottish pipe band and much more. Santa will also be in an Eco-grotto this year. The event is being run by the Whitehill Bordon Town Partnership.

Whitehill Bordon’s biggest consultation on the masterplan Widespread consultation on proposed changes to the masterplan has been taking place since October. There were ten workshops which were run by independent facilitators. These took place in various locations in the town as well as the surrounding villages to ensure that as many residents as possible could come. The Eco-town team was also at a range of dropin events like outside Tesco, at Bordon Library and in the Forest Shopping Centre. Residents could also visit the old Ministry of Defence Fire Station on Mondays, Wednesdays and Thursdays to find out more and have their say. The Fire Station was open for several months and has now closed for refurbishment. It will open again next year.

Free Wi-Fi thanks to Eco-town funding Free Wi-Fi is now available in the Forest Community Centre and the events space outside thanks to Eco-town funding. The free internet access means you can check all your favourite websites, email or keep up-to-date with your friends on social media while you’re out and about in the town. There is also free Wi-Fi available in all the Forest Community Centre meeting rooms. The Wi-Fi is the latest of many Eco-town projects which have been completed in the town including a free eco fitness trail, seventeen new allotments, a youth drop-in project, a liftshare scheme, interestfree loans to make energy-saving improvements to homes, making schools and the library energyefficient and free loft and cavity wall insulation to residents in Whitehill Bordon and Lindford.

Contact: For more information on the Eco-town go to www.whitehillbordon.com or email: whitehillbordon@easthants.gov.uk

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Keep warm this winter

A Hampshire-wide scheme will keep homes warm and cosy this winter. Insulate Hampshire aims to save residents money on their energy bills with cavity wall and loft insulation. The scheme is backed by East Hampshire District Council in partnership, and with funding from, ScottishPower. It offers cavity wall insulation from £75 for at least the first 5,000 householders to sign up and will be from £99 after that. Loft insulation is available from £99 (more in larger lofts) where there is currently none or less than 60mm. For homeowners who currently have some insulation but would like to top it up, rolls of ‘DIY’ insulation are available under the scheme for £49 (up to a maximum of 100m2). The scheme can also help direct people to community services such as home and fire safety, benefit entitlement checks and can even offer advice around installing solar panels. Advisors from Insulate Hampshire will be contacting home-owners across the district but there’s no need to wait for the energy advisors to contact you. Register your interest in the scheme anytime before September 2012 by contacting Insulate Hampshire direct.

Contact:

Insulate Hampshire 0800 952 0037 • www.insulatehampshire.co.uk email enquiries@insulatehampshire.co.uk

Be clear on food dates

Britain throws away £12 billion of edible food every year thanks to confusing food labelling. As a result the government is introducing a new labelling system to stop people wasting good food or eating potentially harmful food. Food manufacturers will now apply either ‘Best Before’ or ‘Use By’ dates. Best Before dates: This relates to quality. Eating food past its “best before” date is unlikely to be harmful but it will no longer be at its best. Use by dates: This relates to safety and is the most important date for consumers to consider. It is applied to perishable foods which could be harmful if consumed after this date.

Contact:

Catherine Rayner, EHDC Team Leader Food and Safety tel: 01730 234306 • email: catherine.rayner@easthants.gov.uk

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top tips for saving energy and staying warm this winter

1

Turn your thermostat down by 1ºC to save up to 10% on your fuel bills

2

Is your water too hot? Your cylinder thermostat should be set at 60ºC

3

Where possible, fill up your dishwasher, washing machine or tumble dryer, one full load uses less energy than two half loads

4 5

Always turn the lights off when you leave a room

Remember to turn appliances off standby and don’t leave phone and laptop chargers plugged in

6

Close your curtains at dusk to stop heat escaping through the windows and check for draughts around windows and doors

7

A dripping hot water tap wastes energy and in one week wastes enough hot water to fill half a bath, so fix leaking taps and make sure they are fully turned off

8

Use energy saving light bulbs where possible. They last up to 10 times longer than original bulbs and can save you around £45 over the lifetime of the bulb

9

Only boil as much water as you need in the kettle (but remember to cover the elements of an electric kettle)

10

Buy Energy Saving Recommended products when replacing electrical appliances


Pic: Tim Colman, FSB Hampshire & Isle of Wight Chairman, Ken Moon, FSB Regional Chairman, Cllr Patrick Burridge, Leader of EHDC, Sandy Hopkins, Chief Executive EHDC

Check your council tax and benefits payments online Residents can check their benefit claims and council tax details with a new online system designed to give easy access to important information. The system can be used to check outstanding council tax accounts in your name, request a change in payment method and see when your next payment is due to be made.

EHDC’s support for small businesses honoured East Hampshire District Council’s ‘consistent and varied support’ for small businesses in difficult economic times has been recognised with a top award. The Federation of Small Businesses (FSB), which promotes the interests of self-employed and small firms, announced EHDC as the most All-round Small Business Friendly council in Hampshire. Judges for the FSB said the council impressed them with its ‘consistent and varied support for small businesses, through economic growth and recession’. EHDC’s plans for developing the local economy included supporting businesses through networks and partnerships, creating awareness of opportunities such as grants and mandatory rate relief and also the promotion of start-up businesses and the development of skills. EHDC Leader Patrick Burridge, said: “Small businesses are a crucial part of our economy in East Hampshire and we are dedicated to supporting them. “In difficult financial times the business community looks to the local authority to help ease the pressure and this award demonstrates how successful we have been in doing that.” EHDC Chief Executive Sandy Hopkins said: “Winning this award is recognition of the hard work and determined effort that everyone in the council has put into supporting and developing the small businesses of East Hampshire. “It means all the more that this recognition comes from those businesses we have sought to help.”

Contact:

Angela Kiwanuka, Business Development and Research Officer tel: 01730 234165 • email: angela.kiwanuka@easthants.gov.uk

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If you receive benefits you can see what income is being used to assess your claim, and check when your next payment will be sent. Landlords can use the system to check tenants’ payments made directly to them and a history of past payments. To register for Benefits access, email benefits@easthants.gov.uk or for Council Tax access email revenues@easthants.gov.uk providing your full name and full postal address.

Housing Benefit is changing Housing Benefit is changing from 1 January 2012 for single people aged 25 to 34, who rent from a private landlord. The changes could mean a claimant’s Housing Benefit could be reduced and could end up being less than their rent. For more information go to www.direct.gov.uk or contact the Benefits Team at EHDC at benefits@easthants.gov.uk or telephone 01730 234175. To see if you may be entitled to help with your rent or Council Tax try out the benefits calculator and complete an online application form. Visit www.easthants.gov.uk/benefits


Caring for the community East Hampshire District Council is committed to improving the lives of people living and working in the district.

Grant funding or officer expertise is often available to help progress schemes that can be shown to have public backing. By working alongside members of the community, local groups and partner authorities EHDC can often find ways to tackle issues and build stronger communities. All these community projects have been helped in some way by EHDC and its partners. Want something done in your community? To find out how you can get support for your scheme see our story on Community Forums on pages 6 & 7.

Community Payback scheme restores Petersfield chapel A picturesque Victorian chapel in Petersfield cemetery has been restored thanks to the hard work of young offenders on community service. Damp and other minor maintenance issues had rendered the 19th century Grade 2 Listed chapel, based in the Ramshill cemetery, unfit for public use. It was restored to its former glory by a team from Community Payback who worked hard over three days to free the chapel of mildew, treat the walls with fungicide and redecorate.

New era begins at St Lawrence St Lawrence Church in Alton has entered a new era with a striking new structure designed to improve its use by the community. The new room, partly funded by EHDC, includes toilets, a meeting room, a crèche, a kitchen and a store room. Rev Canon Peter Doores explained that the £250,000 elliptical structure is the latest in a long line of additions to the church through the ages. “It’s a very modern design,” he said. “The church is 1,000 years old and we have a whole range of styles, from Norman to Victorian. Each era has added something which has put its own stamp on it so we decided we would do the same.”

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Cllr Judy Onslow said: “It wasn’t really in a good enough condition to be used before but the Community Payback team has done an excellent job of smartening it up and it looks wonderful now.”


Whitehill Bordon pond to be renovated A beauty spot in Whitehill Bordon is to be rejuvenated to make it a perfect habitat for wildlife. Knox’s Pond, in the Deadwater Valley Nature Reserve, is to be cleared of weeds and overgrowth and a bund is to be erected to prevent the waterway from silting up. East Hampshire District Council has given £1,000 towards the project. Cllr Yvonne Parker-Smith said: “Knox’s Pond really is a beautiful and enchanting place and anything that can be done to keep it as a thriving and diverse habitat for wildlife should be supported.”

Froxfield and Privett love their local landscape Villagers of Froxfield and Privett have compiled a report on the countryside surrounding their homes in a bid to protect the landscape they love. The Local Landscape Character Assessment (LLCA) was partially funded through a £500 grant from EHDC. It sets out the best elements of the local area, the threats it faces and how residents would like to see it preserved in future. Admiral Sir Brian Brown, chairman of the Froxfield LLCA Team, said: “We wanted to know why they loved it, what their concerns are about the threats that bear upon it and what opportunities there are to improve it.”

Serving up new courts and clubhouse New courts and a new clubhouse were among the smashing facilities unveiled by Alton Tennis Club in September. The £176,000 works include two new floodlit courts, doubling its previous number, a new clubhouse, enhanced viewing for visitors and parents, and improved parking facilities. Coaching of juniors and adults occurs five days a week and there is now the capacity to run tournaments. Club chairman Adrian Jones said: “We are truly delighted with our new club facilities and with the level of support from the Lawn Tennis Association and the local community, in particular our local councils. “The result is a tennis club the town can be proud of.”

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17 magazine

Grayshott residents know their neighbours Grayshott neighbours are getting to know each other thanks to an innovative scheme designed to strengthen community spirit. Residents are being encouraged to introduce themselves to their neighbours two doors down through a leaflet, published with help from EHDC, that has been delivered across the village. The scheme, called Two Doors Down, invites people to fill in their names, contact details and a little bit about themselves and post it through the door of their next-door-neighbour but one. Cllr Ferris Cowper said: “Grayshott already has an excellent community spirit but we should never stop working to strengthen the ties that bind our residents together.”


Analogue TV signal switches off in

February 2012

Digital switchover TV viewers in East Hampshire have until February to switch their sets to digital before the old terrestrial signal is switched off. Some residents can get help to make sure they make the transition smoothly and don’t miss a single episode of their favourite programmes. Residents who are over 75 or eligible disabled can get help switching their TVs over. Digital switchover is the process of turning off analogue terrestrial TV

signals broadcast from more than 1,000 transmitters across the UK. Much of the country has already undergone this change and the Meridian region, which serves this area, is set to follow suit in 2012. The phased process will see the Midhurst transmitter start to switch over at the end of February and will finish in March.

More than 600 ten and eleven year olds from schools throughout East Hampshire took part in the event which was held at Queen Elizabeth Country Park in early October. Think Safe!, sponsored by Waitrose, teaches young people key messages to help them keep safe and behave responsibly in a variety of real-life situations.

By the completion of switchover in 2012, Freeview coverage will reach 98.5 per cent of households.

Contact:

For the Switchover Help Scheme tel: 0800 40 85 900 email: info@helpscheme.co.uk • web: helpscheme.co.uk

Children taught to Think Safe! From smoky rooms to sinister cyber bullies, school children were given a memorable lesson in the dangers of the modern world at Think Safe! 2011.

The switchover will allow digital terrestrial TV (Freeview) coverage to be extended to all parts of the country, providing millions of viewers with more channels and additional choice in how they receive digital TV.

The pupils took part in six different scenarios which gave them simple messages about beach safety with the RNLI, emergency first aid with St John’s Ambulance, drugs and alcohol, the internet, fire and road safety.

Organiser Karen Dawes, EHDC’s Community Safety Manager, said: “This is a really valuable event for young people because it helps them improve their safety awareness, judgement and decision making skills in a fun way. “The messages they learn through Think Safe! could end up saving their lives or the lives of others.”

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Portfolio Holder for Localism, Councillor Hilary Ayer, said: “The event is only possible due to the tremendous amount of support provided by the agencies involved and those that sponsor its development. Many of the agencies who attend provide their services and resources free of charge as they can see the huge value to young people in East Hampshire.”

Contact:

Karen Dawes, EHDC Community Safety Manager tel: 01730 234167


RAPP’s record year

In August, at Buriton Village Hall, RAPP joined up with Play England, a project to get the nation’s children outside and playing, and 275 people took part in a day of fun with water slides, crafts and sports.

More children than ever before have enjoyed the sports, games and fabulous fun offered by EHDC’s Rural Area Play Project.

During 2011 the Rural Area Play Project (RAPP) has entertained more than 3,000 children and their families with a host of varied and exciting sessions. The scheme takes games and activities around the district during the school holidays to rural areas that do not have access to play schemes. Among the major successes in this bumper year were Outdoor Play week at Alice Holt Forest in March where 300 children and their families attended play events which even saw the Gruffalo and mouse come out to play! The Gruffalo also popped in to Applegarth Farm in Grayshott in June where more than 130 families attended an event run in partnership with Grayshott Children’s Theatre.

Lisa Clements, EHDC RAPP Co-ordinator, said: “We’re delighted with the success of the Rural Area Play Project. It has been a record-breaking year for RAPP’s attendance figures.”

Contact:

Lisa Clements • tel: 01730 234384 email: lisa.clements@easthants.gov.uk twitter: @RuralPlay facebook: Rural Play or Rural Areas Play Project www.getactivenow.org.uk

Petersfield residents spruce up their neighbourhood Petersfield residents armed with bin bags and litterpickers turned out in force as part of a community event to smarten up their area. Around 70 residents showed up to help pick up rubbish, weed and cut back overgrowth around the Bramble Road Green Play Park. The event, called Make A Difference Day, was organised by the East Petersfield Community Group, East Hampshire District Council and the Radian Housing Team.

Steve Dewey, Chairman of the East Petersfield Community Group, said: “I was very pleased with the number of adults and children who helped. Our community group has achieved so much this year with no funds but with great support from our dedicated residents, EHDC and our local Police Safer Neighbourhood Team.”

Councillor Mrs Julie Butler praised all those who took part. “This area has a really strong residents’ community group and a great sense of community spirit,” she said. “It really is a pleasure to support such a united and hard-working community.” Three young people from the Catch22 Restorative Justice Service also took part as part of their reparation. The young people, all on court orders, offered to help with the litter pick and weeding in order to demonstrate remorse for their actions and positively contribute to their local community.

partners

Contact:

Karen Dawes, EHDC Community Safety Manager tel: 01730 234167

19 magazine


Save time by “saying it once” A new website has been launched that could help save time – and lives. When someone needs health and social care support, different professionals often ask for the same information. This wastes time – the doctor’s and the patient’s. With Say It Once (www.sayitonce.info) people can create a personal record of their own health information and use it to inform any medical treatment they receive in an emergency. Medical information is currently kept in a variety of places and is difficult for individuals to see, even though it’s about them. The website provides forms for residents to gather their personal and medical information in one place.

Could you provide support and friendship for families? A charity is calling for volunteers who know about the difficulties of parenting to help out young families in East Hampshire. Home-Start offers informal, friendly support for parents who have at least one child in the family under the age of five. But organisers need more volunteers to give families the support they need to get through tough times. “Being a parent, wherever you live, whatever your circumstances, isn’t always easy,” said Angela Small, of Home-Start. “Add in pressures such as illness or financial worries and without the support of family and friends, the stress can seem overwhelming.” Home-Start’s only requirement is that volunteers have parenting experience and, before they are matched to a family, complete a preparation course. Volunteers would need to commit to two hours a week with a family. The next course starts in January 2012. East Hampshire is home to two Home-Start schemes. Home-Start WeyWater covers Alton, Bordon, Liphook and the surrounding villages while Home-Start Butser covers Petersfield and the surrounding areas.

Contact:

Home-Start WeyWater, preparation course starting in January 2012. tel: 01420 473 555 • email: hs.weywater@btconnect.com Home-Start Butser, preparation course starting in April 2012. tel: 01730 233 755 • email: office@homestart-butser.org.uk

Staying fit and mobile Exercise is important at any age but for older people, especially those with limited mobility, it is vital. A gentle, seated exercise routine, called Chairobics, has been formed to help older people build strength, balance and confidence. Chairobics classes have been set up across the district and a DVD, with easy-to-follow activities, can help you keep exercising in the comfort of your home. Run by trained instructors, the exercises focus on improving flexibility, strengthening muscles and building balance.

The workouts help to maintain mobility, prevent falls and bring the feel good factor that comes with exercise. EHDC’s Chairobics DVD is available for £10.99 including p&p. To buy your copy contact EHDC on 01730 234390. If you want to take part in one of the Chairobics classes taking place around the district then contact Louise Christie, EHDC Active Lifestyle Co-ordinator, on 01730 234067. For more information go to: getactivenow.org.uk

Hampshire County Council also runs a Better Balance for Life exercise program, with simple routines you can do at home. The exercises have been designed to be safe and manageable while improving balance and mobility. For more information contact Hampshire County Council’s Older People’s Wellbeing Team tel: 01962 847982 email: wellbeing@hants.gov.uk www.hants.gov.uk/ betterbalance


Christmas events from easthampshire.org

Below is just a small sample of the events taking place around East Hampshire this Christmas. For more events near you, go to www.easthampshire.org December 3

Whitehill Bordon Christmas Festival Whitehill Bordon’s Christmas Festival, held outside the Forest Community Centre from 11am 4pm on Saturday 3 December, will feature a craft fair, choirs, bands and Santa in an Eco-grotto. www.whitehillbordon.com December 4

Alton Yuletide Festival With more than 10,000 visitors and around 100 stalls there is something for everyone. Festive entertainment includes Santa’s Grotto, donkeys, street entertainers and performances from local groups and schools. www.altonevents.co.uk December 3, 4, 10, 11, 17 – 24

Watercress Line Santa Specials Join Santa and steam on a onehour return journey through the scenic Hampshire countryside. Travel from either Alresford to Medstead and back or from Alton to Ropley and back. www.watercressline.co.uk

December 17-19

Chawton House Library Montagu Knight’s Edwardian Christmas Weekend Chawton House will be open with Edwardian-style Christmas decorations and staff in period costume. Enjoy all the traditional fare, including mulled wine, mead and storytelling with St Nicholas himself.

December 10

www.chawton.org

Milestones Museum Victorian Event and Father Christmas Grotto

December 19

Butser Ancient Farm Saturnalia

Experience the magical glow of Milestones’ Victorian Christmas, visit the craft and gift stalls and see carol singers and historical performances. Pre-book your visit to the Father Christmas grotto on arrival.

Find out how the Romans celebrated Christmas at Butser Ancient Farm. Make decorations with natural materials, enjoy a Saturnalia play and children get a present to take home.

www.hants.gov.uk/milestones

Birdworld Santa’s Winter Wonderland

December 11

Petersfield Christmas Festival A weekend of Christmas themed fun and activities. The main High Street will be closed to traffic on Sunday allowing shoppers to come and buy from quality local suppliers who have set up shop for the day to provide a seasonal atmosphere in the town centre. www.petersfieldfest.com December 17

Petersfield Museum Father Christmas

www.butserancientfarm.co.uk December 3-24

Meet Santa’s reindeer and some friendly farm animals before entering a magical world full of animated characters in winter wonderland settings. Walk through the different scenes, before the children meet Santa to receive their present. www.birdworld.co.uk December 26-27

Watercress Line Christmas Leave

Father Christmas comes to Petersfield! Tickets are £3 per child from the Flora Twort Gallery. Entry to the museum and gallery is free.

Experience the atmosphere of a World War II Christmas. Join civilian and military re-enactors and witness the relief and joy of returning home from war for song, dance, steam and seasonal merriment!

www.petersfieldmuseum.co.uk

www.watercressline.co.uk

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A to Z of council services

R

All numbers 01730 unless otherwise stated

Refuse and recycling collections ..............................0300 300 0013 Road sweeping.......0300 300 0013

A

F

S

Abandoned vehicles ..............................0300 300 0013 Accidents in the workplace ..........................................234360 Active lifestyles...................234067 Arts development...............234391

Flooding.............................234295 Food and food premises complaints..........................234360

Scrap metal and motor salvage ..........................................234379 Sewers................................234295 Sports and leisure centres ..........................................234399

B Benefits.............................. 234175 Building control..................234207 Business advice................... 234165

C Car parks............................ 234274 Cemeteries and burials ..........................................234285 Charitable collections ..............................0300 300 0013 Childcare............................234380 Community planning.......... 234015 Community Forums............234073 Community safety.............. 234167 Contaminated land.............234360 Countryside and biodiversity ..........................................234386

D

Fly-tipping...............0300 300 0013

G Graffiti....................0300 300 0013 Grants for community projects ..........................................234391 Grass cutting and grounds maintenance...........0300 300 0013

H Health and safety at work ..........................................234302 Historic buildings................ 234216 Home energy conservation.234070 Home Improvement Agency .......................................... 260180 Homecheck....................... 234404 Housing..............................234345 Housing (affordable)...........234346 Housing (empty homes)..... 234404 Housing (grants)................ 234404 Housing (private sector)..... 234404

L Land and property (EHDC owned)...................234043 Land charges......................234262 Landscape.......................... 234215 Licensing (alcohol and entertainment)....................234389 Litter and dog waste bins ..............................0300 300 0013

Disabled toilet access ..........................................234289 Dogs and animals...............234360 Domestic violence...............234345 Drains blocked....................234289 Drum Housing Association ..........................................403200

Markets..............................234289

E

P

Elections.............................234370 Electoral registration...........234093

Partners magazine..............234030 Pest control.........................234360 Planning development........234246 Planning policy................... 234219 Play equipment.......0300 300 0013 Pollution (noise, water, air, land)........234360 Population statistics............ 234219

Can’t find what you’re looking for? Go to www.easthants.gov.uk or call 01730 266551

M

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(Alton Sports Centre ......................... 01420 540040) (Mill Chase Leisure Centre ..........................01420 472549) (Taro Leisure Centre...... 263996) (Bohunt Centre, Community School................ 01428 724324) (Horndean Technology College .........................023 9259 4325) Sports development............234396 Street name plates ..............................0300 300 0013 Street names and numbers ..........................................234275

T Taxi licences........................234095 Toilets.....................0300 300 0013 Tourist Information.............268829 Tourism marketing.............. 234164 Transport............................ 234013 Travel concessions (HCC) ..............................0845 045 8355 Trees (not woodlands)........ 234214

V Vacancies............................234047 Valuation and listing officer (HM Revenue and Customs) ............................... 01256 726100 Voluntary/community services (Community First East Hampshire) .......................................... 710017

W Waste reduction initiatives................0300 300 0013

Y Young people (recreation and entertainment).................... 234107 Youth Council..................... 234186


Your district councillors Below is a list of all East Hampshire District Councillors by the ward areas they represent.

Grayshott

Petersfield Heath

Alton Amery

Headley

Petersfield Rother

Robert Saunders • Con 01420 82669 • robert.saunders@easthants.gov.uk

Alton Ashdell

Andrew Joy • Con 01420 85251 • andrew.joy@easthants.gov.uk

Alton Eastbrooke

Dean Phillips • Con 01420 84935 • dean.phillips@easthants.gov.uk

Alton Westbrooke

Nicholas Branch • Con 01420 562698 • nicholas.branch@easthants.gov.uk

Alton Whitedown

Melissa Maynard • Con 01420 85791 • melissa.maynard@easthants.gov.uk

Alton Wooteys

David Orme • Con 01420 544974 • david.orme@easthants.gov.uk

Binsted and Bentley

Ken Carter • Con 01420 22576 • ken.carter@easthants.gov.uk

Bramshott and Liphook

Lynn Ashton • Con 01428 604547 • lynn.ashton@easthants.gov.uk Angela Glass • Con 01428 722375 • angela.glass@easthants.gov.uk Bill Mouland • Con 01428 725454 • bill.mouland@easthants.gov.uk

Clanfield and Finchdean

Ken Moon • Con 023 9259 9602 • ken.moon@easthants.gov.uk David Newberry • Con 023 9259 6013 • david.newberry@easthants.gov.uk

Downland

Patrick Burridge • Con 01420 88668 • patrick.burridge@easthants.gov.uk

East Meon

David Parkinson • Con 01730 823608 • david.parkinson@easthants.gov.uk

Four Marks and Medstead

Maurice Johnson MBE • Con 01420 563329 • maurice.johnson@easthants.gov.uk Pat Seward • Con 01420 562783 • pat.seward@easthants.gov.uk

Froxfield and Steep

Nick Drew • Con 07884 113 636 • nick.drew@easthants.gov.uk

Ferris Cowper • Con 01428 609858 • ferris.cowper@easthants.gov.uk Richard Millard • Con 01428 717906 • richard.millard@easthants.gov.uk Anthony Williams • Con 01428 712809 • anthony.williams@easthants.gov.uk

Holybourne and Froyle

Glynis Watts • Con 01252 718437 • glynis.watts@easthants.gov.uk

Horndean, Catherington and Lovedean

Sara Schillemore • Con 023 9278 7464 • sara.schillemore@easthants.gov.uk

Horndean Downs

Julia Marshall • Con 023 9257 0249 • julia.marshall@easthants.gov.uk

Horndean, Hazleton and Blendworth

Dorothy Denston • Con 023 9259 4127 • dorothy.denston@easthants.gov.uk

Horndean Kings

David Evans • Con 023 9259 1411 • david.evans@easthants.gov.uk

Horndean Murray

Lynn Evans • Con 023 9259 1411 • lynn.evans@easthants.gov.uk

Lindford

Yvonne Parker Smith • Con 01420 489974 yvonne.parker-smith@easthants.gov.uk

Liss

Julie Butler • Con 01730 300751 • julie.butler@easthants.gov.uk Bob Ayer • Con 01730 266571 • bob.ayer@easthants.gov.uk

Petersfield St Mary’s

Guy Stacpoole • Con 01420 474440 • guy.stacpoole@easthants.gov.uk

Petersfield St Peters

Hilary Ayer • Con 01730 266571 • hilary.ayer@easthants.gov.uk

Ropley and Tisted

Chris Graham • Con 01962 772685 christopher.graham@easthants.gov.uk

Rowlands Castle

Marge Harvey • Con 023 9241 3858 • marge.harvey@easthants.gov.uk

Selborne

David Ashcroft • Con 01420 511011 • david.ashcroft@easthants.gov.uk

The Hangers and Forest

Judy Onslow • Con 01420 538159 • judy.onslow@easthants.gov.uk

Whitehill Chase

Zoya Faddy • Lib Dem 01962 841127 • zoya.faddy@@easthants.gov.uk

Whitehill Deadwater

Tony Muldoon • Lib Dem 01420 472064 • tony.muldoon@easthants.gov.uk

Jennifer Gray • Con 01730 821904 • jennifer.gray@easthants.gov.uk Gina Logan • Con 01730 893690 • gina.logan@easthants.gov.uk

Whitehill Hogmoor

Petersfield Bell Hill

Whitehill Pinewood

John West • Con 01730 260028 • john.west@easthants.gov.uk

Chris Wherrell • Lib Dem 01420 478077 • chris.wherrell@easthants.gov.uk

Petersfield Causeway

Whitehill Walldown

Philip Aiston • Con 01730 267277 • philip.aiston@easthants.gov.uk

Philip Drury • Lib Dem 01428 714350 • philip.drury@easthants.gov.uk

Adam Carew • Lib Dem 01420 769098 • adam.carew@easthants.gov.uk

There are four Community Forums that discuss issues and approve grants affecting different areas of the district. They are: Alton and surrounding villages; Clanfield, Horndean and Rowlands Castle; Petersfield, Liss and surrounding villages; and Whitehill/Bordon, Liphook, Headley, Grayshott and Lindford. See pages 6 and 7. Go to www.easthants.gov.uk/communityforums or call 01730 234073 for more details.

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Recycling, Refuse, Glass and Garden Waste

Christmas collection dates tion day Normal collec

tion day Revised collec

ber y 27th Decem a sd e u T December Monday 26th mber sday 28th Dece e n d e W December Tuesday 27th 9th December 2 y a d rs u h T th December Wednesday 28 0th December 3 y a d ri F December Thursday 29th ber ay 31st Decem rd tu a S cember Friday 30th De

collections 2 1 0 2 y r a u n a 2nd J From Monday ur normal collection day. return to yo n on your w o h s e r a s e t These da ions calendar. t c e ll o c 2 /1 1 1 20

o to Don’t have a calendar? G rg.uk www.working-together.o , or and type in your postcode rvices contact our customer se team on 0300 300 0013

Please remember to place your bin, bo x or sack out by 7am o n the collection day. If there is a proble m and we are unable to collect it, leave it o ut and we will collect it as soon as we can .

Don’t forg to put out y et our Christmas tr ee with you r Garden Wa ste sack!

EHDC Christmas Thpeencoounnthcileofoffillceows winilgl dbaeys opening oover the festive season: times Fri 23 Dec, 9am-1pm-5pm

9am Weds 28 Dec, 9am-5pm Thurs 29 Dec, m-1pm Fri 30 Dec, 9a g times from Normal openin 9am-5pm 2, Tues 3 Jan 201


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