Partners 87 - Winter 2015

Partners Issue 87 • Winter 2015

New PCSOs and safer streets PageW6 IN tickets top ta The San

Protect your home from flooding

Noisy neighbours

Plus Christmas events

page 16

page 21

pages 12-13

Tra

ADVERTISEMENTS

THESE COMPANIES ARE NOT ENDORSED BY EHDC

CAN YOU INSPIRE? Volunteer opportunities available, are you up for it?

Every year we help over 450,000 young people in the UK enjoy new adventures; to experience the outdoors, interact with others, gain confidence and have the opportunity to reach their full potential. And it’s not just young people who can get in on the action.

Working alongside our youth members are thousands of adult volunteers.

With a huge variety of uniformed, administrative and governance roles

and opportunities available, why not strengthen your CV while making a real impact on the lives of young people?

How much time you give is up to you, and you don't need any previous experience as whatever you choose, we'll make sure you're properly trained and supported.

Come and join the adventure!

INTERESTED? Contact: Mark Knowles at dc.petersfield@scouts-hampshire.org.uk 07540 603255 Jackie Lewis at mickeymouse290@hotmail.com 07403 287004 www.petersfielddistrictscouts.org.uk

LIFE CHANGING ADVENTURE www.petersfielddistrictscouts.org.uk

© Copyright The Scout Association Registered Charity number 306101/SC038437

Where a University Degree in Business is not beyond your reach

Contact the council

Our part-time Business and Management Degree is designed for busy working people and is available one evening a week from Chichester College, Isle of Wight College and South Downs College in Waterlooville.

Email info@easthants.gov.uk

Address East Hampshire District Council, Penns Place, Petersfield, Hampshire, GU31 4EX 9am to 5pm Monday to Friday

It is open to those who may not have formal qualifications but whose work experience will have prepared them to succeed.

To find out more about the flexible part-time courses we offer, come along to our next open evening, details of which can be found at www.port.ac.uk/ pbsevents.

For further information visit:

www.port.ac.uk

T: +44 (0)23 9284 8200 E: bus.admissions@port.ac.uk W: www.port.ac.uk/ busandman

PARTNERS

Main switchboard 01730 266551 Alton Information Office 7 Cross and Pillory Lane, GU34 1HL 9am to 4.30pm (Lunch 1-1.30pm) Monday to Friday 9am to 1pm Saturday Bordon Information Office Forest Community Centre, GU35 0BS 9am to 4.45pm (Lunch 1-1.30pm) Monday to Friday Bramshott & Liphook Parish Office The Haskell Centre, Midhurst Road, GU30 7TN 10am to 1pm Monday to Friday Phone 01428 722 988 for afternoon hours Horndean Parish Office Tyfield House, Blendworth Lane, PO8 0AA 9am to 4.30pm Monday to Thursday 9am to 4pm Friday 023 9259 7766

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Inside

Partners Magazine is published by East Hampshire District Council.

An online version is available at www.easthants.gov.uk/partners-magazine The next edition will be published in May 2016

Start-up grants.........................................................................4

Flood protection..................................................................16

Council Tax breakdown....................................................5 New PCSOs...................................................................................6

Energy saving grants Alton climate rally.............................................................. 17

Community transport........................................................7

Butserfest...................................................................................18

Whitehill & Bordon update......................................8-9

Free microchipping Award winning dog service....................................... 19

Devolution................................................................................10 Helping apprentices......................................................... 11 Christmas events and theatre competition...................................................12-13 Think Safe Eat Out Eat Well....................................................................14

Better local care Scouting for leaders.........................................................20 What to do if you have noisy neighbours................................................................21 A-Z of council services....................................................22

Steady and Strong Walking groups.................................................................... 15

Councillor contact details............................................23

Large print copies of this magazine are available on request.

If you need information or advice about services in another language or format please contact us on 01730 234030

Christmas bin collections.............................................24

Six years in partnership East Hampshire District Council and Havant Borough Council’s six-year partnership has gone from strength to strength and it has been so successful that they are planning to work together on future projects.

The partnership was one of the country’s first examples of local authorities sharing a chief executive, Sandy Hopkins, and having a shared management team to manage its services when it launched in 2009.

The partnership has stood the test of time and so far East Hampshire and Havant’s partnership has enabled yearon-year savings of £2.5million for East Hampshire and £1.3million for Havant.

In addition to senior management, the two councils currently share a number of ‘back office services’ and these include finance, human resources, procurement, IT and payroll.

Cllr Ferris Cowper, Leader of East Hampshire District Council, said: “Our partnership with Havant Borough Council has been hugely successful and is going from strength to strength.

“It has enabled both councils to deliver high quality services – and deliver them more efficiently.

“And where possible we are keen to provide services to others – and we will be working with Havant to see where this might be possible for mutual benefit.”

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(L-R) Cllr Michael Cheshire (Leader of Havant Borough Council) and Cllr Ferris Cowper (Leader of East Hampshire District Council).

Get off to a good start Get your new business off to the best possible start with a £500 grant and free business advice Ten businesses have been given a helping hand with one of EHDC’s Start-up Grants in the last few months, but the scheme is fast becoming fully subscribed.

As well as receiving £500 to help them get their business going East Hampshire entrepreneurs also have access to expert business guidance.

The tailored advice is given by Enterprise First, a not-for-profit agency that has been helping start-ups in Hampshire since 1981.

Businesses already helped by the scheme range from car sales and valeting to those selling animal feeds, hand-made soap, wedding cakes and a property agency.

We want to be the most business friendly council in the UK and the Start-up Grants are a great way to give our new businesses the best possible chance of success.

New businesses in East Hampshire can apply for a Start-up Grant and business advice at www. easthants.gov.uk/ business

Who have we helped?

Cocoa and Whey Cakes, Chawton

Alton Upholstery and Interiors

The wedding and celebration cake maker was one of the successful applicants earlier this year.

Nicola Whittington (above with Cllr Nick Drew, Portfolio Holder for Economic Development), of Alton Upholstery and Interiors, had a grant approved in September.

Penelope Hurst (left), of Cocoa and Whey Cakes, received her grant in July.

She said: “I am due to meet with the team from Hampshire Farmers’ Markets and will be using some of the grant money to help me get established in that business arena as well as using funds for upcoming wedding fairs and equipment.”

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She established the business having identified a demand for restored and re-upholstered furniture and is working towards becoming a master upholsterer.

She sources vintage and antique furniture that she can refurbish and re-upholster.

She said: “I’m really delighted to have been selected to receive a business start up grant from East Hampshire District Council and I’m looking forward to picking out some new tools and materials and continuing with my training.”

EHDC is responsible for collecting your Council Tax but only 9% comes to us, the rest goes to other organisations including Hampshire County Council (72.5%), the police (10%), fire & rescue (4.5%) and your parish council (4%).

Council Tax frozen again East Hampshire District Council has frozen its share of the Council Tax again – the seventh time in nine years.

The freeze has been achieved alongside maintaining, or even improving, services.

EHDC

Innovation and efficiency has allowed the council to thrive in the face of worsening financial conditions for the public sector.

The annual grants the council used to receive from central government have fallen dramatically in the last five years and it is expected that these will dwindle to zero over the coming decade.

Our ambition is to make up this shortfall through new business ventures and shrewd investments. We expect to be completely free of dependence on government grants by 2019/20.

Less than

10%

Police

of your council tax goes to EHDC

Fire & rescue

Where does my Council Tax go?

The Council Tax you pay is used to provide more than 200 different East Hampshire District Council services.

The average East Hampshire property, a Band D home, pays EHDC £137.30 of Council Tax a year. But what is your money spent on?

Parish councils

Hampshire County Council

Here’s a breakdown of just a few of the major services that you receive and how much you pay for them each year.

Animal welfare service Benefits administration Bin collections Building heritage Community grants and funding Countryside and woodland Elections and electoral registration Food safety Housing Leisure management Planning enforcement Planning policy Pollution reduction Public toilets

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74p £1.72 £16.30 98p £5.29 £1.53 £3.09 £1.78 £4.68 £3.67 £2.24 £5.70 £1.63 £1.20

Keeping our communities safe with new PCSOs Three new Police Community Support Officers (PCSOs) have started work in the district through a unique deal which sees them paid for by East Hampshire District Council and managed by the police.

The officers have been recruited to work in the three police areas which comprise East Hampshire.

Dean Mohammed will work in the Alton area, Kieren Rogers will patrol the Butser area, including Petersfield and the southern parishes, and Wade Hicks has been designated to the Longmoor area, including Whitehill & Bordon.

They are being funded through a special agreement between the Office of the Police and Crime Commissioner, East Hampshire District Council and Hampshire Constabulary.

EHDC has set aside around £280,000 to pay for the officers for the next three years while their day-to-day activities will be managed by Hampshire Constabulary.

They started work on September 1 and their roles include supporting EHDC’s Community Safety Team with issues such as anti-social behaviour and crime prevention.

Although the PCSOs will be line-managed by the police and spend most of their time working on policerelated community safety issues there is a system to allow EHDC to request they help with particular issues in the district.

EHDC Leader Cllr Ferris Cowper said: “For many years we have worked in close association with Hampshire Constabulary to tackle the kind of lowlevel crime and anti-social behaviour which can blight people’s lives.

“By funding three new PCSOs to work exclusively in the district we will be providing further support for our local police service while giving EHDC the capacity to focus on issues that affect the residents of East Hampshire directly.”

Chief Inspector Beth Pirie said: “We’re keen to develop partnerships with other agencies to tackle issues that directly impact our communities.

“The new PCSOs will be managed in the same way as their colleagues and will be able to undertake other duties on behalf

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of EHDC as required. It’s important to remember that these are not warranted officers, they do not have the power of arrest. Their focus will be to support their local communities as opposed to investigating crime.”

Our PCSOs will: Provide a visible and accessible uniformed presence on the street Address anti-social behaviour Offer reassurance against the fear of crime Tackle issues that affect the quality of people’s lives Free up and support regular officers Work closely with communities in their area

Rail partnership on the right track The Community Rail Partnership is a ‘not for profit’ organisation which provides a link between the railway industry and local communities. The aim of the partnership is to improve station facilities, access, and to enhance integration with other forms of transport.

The partnership focuses on stations in Liphook, Liss, Petersfield, and Rowlands Castle. Anyone who wants to improve rail travel in East Hampshire can join the partnership.

www.easthampshirerail.co.uk /easthampshirerail info@easthampshirerail.co.uk

Want a job?

Get on your ...moped Young people can find a route to work or education by hiring a moped through EHDC’s Wheels to Work scheme.

comes to getting around and make it very hard to pursue employment and training opportunities outside their own town or village.

to apply for jobs in a much wider area. Wheels to Work can make a difference to your employment opportunities.”

Having no transport can really limit job opportunities, interviews and training.

Alison Wells, scheme co-ordinator, said: “Many users don’t have a car so the chances of finding work is limited. Once a moped is hired a lot more doors open, enabling people

The weekly cost of the moped is between £17-£20 dependent on the moped hired and the hirer’s age.

The rural character of the district can amplify people’s difficulties when it

To find out more email mopedloan@ cfnf.org.uk or phone 01425 481546

Go places on the community bus Call & Go bus services are vital lifelines for many people who would otherwise find it very hard to get around.

The buses are perfect for people in rural areas, where bus services are limited or those who have a disability, making using buses difficult.

All community buses are specially adapted with handrails, low steps and equipped with a lift or ramp to help passengers and wheelchair users and can collect you from a convenient point or from your front door.

Bookings are allocated on a first come first served basis and fares are similar to normal bus fares.

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For more information call 01420 475759 Booking hours 9am-5pm, Mon-Fri Live in Clanfield, Horndean or Rowlands Castle?

Call 023 9241 5562 8am-10pm, Mon-Fri

What’s going on in Whitehill & Bordon?

Residents and visitors are now seeing results on the ground as Whitehill & Bordon’s transformation to Hampshire’s Green Town has begun.

The Army garrison will have left the town by the end of this year and the regeneration of Whitehill & Bordon will become a reality. There will still be a military presence in the town - this is expected to be at Longmoor Camp, the satellite station at Oakhanger and the service families’ accommodation in Trenchard Park, St Lucia Park and the Essex Close area.

The plans for Whitehill & Bordon include 3,350 homes, 5,500 jobs, a new town centre and a host of other facilities including new schools, a new swimming pool, a gym, a new care home and improved medical facilities. All of this will not be done overnight but there’s a lot happening to improve the town right now, as the plans will deliver infrastructure before homes.

Site update The plans for Whitehill & Bordon’s regeneration are split into four sites, Quebec Park, Louisburg Barracks, the main site (at Prince Philip Barracks) and the new relief road.

Quebec Park will be the first site where homes will be built and preparatory work has already started. The first residents will move in during 2016 and all 100 homes will be built by 2017.

The site will also deliver 100 new jobs through the new cafe, office space in the new business and community hub, 13 construction apprenticeships and home working - as well as construction jobs actually building the homes.

Louisburg Barracks will be the next site to be transformed with 500 homes and 500 jobs.

Plans have been approved to build a future skills centre and permission is being sought for a business and enterprise centre. The future skills centre will offer a variety of vocational training with a focus on construction skills. The business and enterprise centre will be based in a refurbished Broxhead House (the former sergeants’ mess) and will provide new office space for businesses.

Work is due to start on site in 2016 and all the new homes on Louisburg Barracks are due to be built by 2021/2022.

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The main site is focused around Prince Philip Barracks and the technical training area in the west of the town.

Outline plans for site include up to 2,400 new homes, 3,000 new jobs, a new town centre, new schools, a new care home and improved medical facilities, transport improvements and a new leisure centre with a six lane swimming pool. As part of the main site, new cycle paths and footpaths will also be created to connect the town – this is expected to be completed by 2017.

Work on the relief road has already started. This will take traffic around the town and reduce congestion on the current A325. It is being built in two phases, with the first phase finished in 2016. Work to prepare the site has already started on the northern section (which runs through Louisburg Barracks).

The second phase of the road runs along the line of the former military railway between Prince Philip Barracks and Hogmoor Inclosure. This work will start in winter 2015 and the main work will be done in 2016 and 2017.

The two ends of the road are due to be completed and joined by 2018, at which point work will start to improve the current A325 route for pedestrians, cyclists and vehicles.

Jobs update Whitehill & Bordon’s regeneration will create 5,500 jobs over the next 20 years.

These will be created in a number of different sectors including: industry and office, construction, home working, growing existing businesses, retail and town centre and public services.

We’re looking at attracting high value technology sectors such as digital and clean technologies (sustainable construction and energy) to the employment land that will become available over the coming years. To ensure the town centre is a thriving space we are trying to attract retail, leisure and tourism businesses.

Improving green spaces Lots of work is going on right now to improve Whitehill & Bordon’s green spaces.

Bordon Inclosure, a former Army training ground, is being transformed into a natural recreation area for residents to enjoy. The Bordon Inclosure improvement work began in May 2015 and, when it’s completed this year, will include a circular path around the area, trail walks, information boards, benches, picnic areas and a natural play site.

Shipwrights Way The Shipwrights Way is a route for walkers, cyclists and, where possible, horse riders which winds through the heart of East Hampshire.

Detailed feasibility work is currently taking place to scope options for the part of the route in Whitehill & Bordon.

Once the route is completed it will connect train stations, attractions (such as Alice Holt Forest) and settlements in the district.

Green loop Work is also underway to create a network of paths and a circular route around the perimeter of the town which will open it up to walkers and cyclists. The seven-mile ring route, called the green loop, and the interconnecting ways, will be delivered over the next couple of years.

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Get in touch

v.uk whitehillbordon@easthants.go www.whitehillbordon.com 01730 234329 @whitehillbordon /whitehill.bordon

Devolution fo the People r of Hampshire and the Isle of Wight A Prospect us Governmen for discussion with t

Septembe

r 2015

Devolution revolution Chancellor of the Exchequer George Osborne has announced a ‘devolution revolution’.

councils that have been working with the county’s two national parks (South Downs and New Forest) two local enterprise partnerships (Enterprise M3 and Solent), police and fire services, to consider forming a ‘combined authority’ for the Hampshire and Isle of Wight area (HIOW).

Devolution is something East Hampshire District Council has been involved with for many months.

Q. A.

What is the point?

Q. A.

What are the advantages?

But what is it?

Here, Partners gives the latest update.

Q. A. Q. A.

What is the ‘devolution’ that the Chancellor is talking about?

Devolution is the redistribution of power and funding from national to local government.

Who is involved?

Around 40 different areas across England have shown an interest in devolution so far and the first few partnerships have signed up to a deal with government e.g. Manchester and Cornwall. East Hampshire is one of 15

The combined authority would have greater control over important decisions that affect the interests and wellbeing of residents and businesses in our local area. The idea is to focus on four main areas: boosting business and skills for work; accelerating housing delivery; investing in infrastructure; and transforming public services. The combined authority will complement the government already in place locally but give economies of scale on these big issues affecting the wider Hampshire and Isle of Wight area.

There could be huge advantages leading to much needed homes being built; improved transport connections; improved broadband; better mobile connectivity; greater support for our businesses and a more highly-skilled workforce; better wages and ultimately better learning and employment opportunities.

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The Chancellor has also promised that councils will be able to retain millions of pounds worth of business rates which are currently collected by councils, handed over to central government and redistributed to other areas of need in the country. Retaining this income could give the area greater control of its own destiny.

Q. A.

And the disadvantages?

Q. A.

What happens next?

The HIOW deal offers a chance to retain 100% of business rates but this will have to be in exchange for finance that comes to us via grants and incentives from the government. Relying totally on income from businesses does mean a big emphasis on the economy doing well and on growing our business base. The details are still being discussed, but East Hampshire knew this was on the cards and has been planning accordingly.

The bid for a Hampshire and Isle of Wight Combined Authority is currently with the government and a decision is expected later this year.

A helping hand for East Hampshire’s apprentices Local businesses have been snapping up apprentices as they reap the benefits of a scheme run by East Hampshire District Council.

The initiative, called Get East Hants Working, helps fund wages, training and transport costs for apprentices from the district.

Since its launch in July 2013, 30 apprentices have been taken on in the district as a direct result of the scheme with four more businesses in the process of recruiting.

The help with wages ensures that apprentices earn the national minimum wage or above, a real benefit to people starting out in the workplace as apprenticeship wage rates can be lower elsewhere.

Simon Hewitt (34), classic car mechanic with Rawles Motorsport, Upper Froyle At 34 Simon is the oldest apprentice to go through the scheme and now works on restoring classic cars and has completed a qualification while also learning on the job.

Olivia Castro (19), electromechanical engineer with Alton Electrical Olivia repairs white goods, mobility scooters and wheelchairs while also studying electromechanical engineering at Alton College.

There are very few apprentices working with white goods - and even fewer that are women – but Olivia’s boss Martin Pritchard believes EHDC’s scheme has enabled him to take her on.

“There’s a big shortage of white goods engineers but EHDC’s scheme, plus our work with mobility equipment, enabled us to take Olivia on as an apprentice.”

He originally worked for Rawles Motorsport in Upper Froyle as a caretaker but was taken on as an apprentice mechanic.

His boss Andrew Cluett said: “We already knew his work ethic and we wanted someone we could trust and develop. EHDC’s apprentice scheme is a fantastic package and a win-win for us and for Simon.”

Alex Luckham (21), engineer at Frazer-Nash (Midhurst), in Petersfield Alex is part way through a four-year apprenticeship which includes a BTEC in engineering at Highbury College, while also learning on the job.

Workshop Manager Martyn Holdway said without EHDC’s scheme they may not have been able to take Alex on.

He said: “The first year of an apprenticeship you pay more than you can get back from your apprentice.

Without the financial help from the council over that first year we would probably have had to look at employing someone with more experience.

“When apprenticeships stopped during the 90s we saw a skills gap open up with no new engineers coming through. I am glad to see the re-emergence of apprenticeships.”

East Hampshire companies tage who would like to take advan t of the scheme should contac business@easthants.gov.uk

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Christmas time!

There are lots of fun things happening in East Hampshire during the winter and in the run up to Christmas.

Meet Santa at: Birdworld’s Winter Wonderland.

01420 22140 • birdworld.co.uk The Mid-Hants Railway Watercress Line.

01962 733810 watercressline.co.uk Queen Elizabeth Country Park, with a festive nature trail hants.gov.uk/qecp Staunton Country Park hants.gov.uk/staunton Uppark 01730 825415 Gilbert White’s House, Selborne. Mulled Wine Weekend, 5 and 6 December. The Snow Queen and A Christmas Carol on 12 December.

01420 511275, gilbertwhiteshouse.org.uk Hinton Ampner, near Alresford. Christmas wreath making workshops, 1 and 2 December.

The house will be dressed in the style of a Victorian Christmas wedding from 5 to 20 December. 01962 771305 nationaltrust.org.uk/hinton-ampner

Butser Ancient Farm, Chalton.

Delight the children with Tales of Winter Magic or celebrate as the Romans did at the Saturnalia Festival – both events take place on 18 December. butserancientfarm.co.uk Jane Austen’s House Museum, Chawton.

Celebrate Jane’s birthday on 16 December with coffee and mince pies. jane-austenshouse-museum. org.uk Chawton House Library is holding a special fundraising supper on 5 December in the company of best-selling author Joanna Trollope. chawtonhouselibrary.org Grayshott Pottery. Drop in for seasonal gifts for the home and family.

Telephone 01428 604404 or visit grayshottpottery.com

Christmas festivities Liss. Late night shopping on Wednesday 9 December.

The street will be closed in the village centre from 6-8pm. Attractions will include craft stalls, a mini fun fair as well as Santa’s grotto.

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Whitehill & Bordon. Christmas Fair, December 5, at the Event Space and Community Centre, Pinehill Road. Come and see the bands, choirs, a roaming Santa Claus, large indoor craft fair, market stalls, donkeys, amusements, rides and catering. wbtp.co.uk Alton. Christmas Lights Switch On. Friday 27 Nov, 6pm, Market Square. With live entertainment from Holybourne Singers Youth Choir and Salvation Army Band.

Alton. Yuletide Festival. 6 December.

Traders, stalls at Santa’s grotto make this an annual spectacular. altonevents.co.uk Petersfield. Christmas Festival Market.

6 December. With stalls and markets, live music, school bands, a petting zoo and Father Christmas. petersfieldfest.com Buriton. Christmas Market, Saturday 5 December, 12noon - 4pm. With stalls from artists, bakers and crafters, stamps and cards from the mobile post office, mulled wine, homemade mince pies and carols from the school.

Langrish. Candlelit Christmas Tea at Langrish House Hotel - from 1-27 December (excluding 25 December). langrishhouse.co.uk

Carols Alton. Carols Around the Tree, 23 December, 7pm, Market Square. Join the Salvation Army Band and choir in singing some good old fashioned Christmas carols around the Christmas tree.

Clanfield. Clanfield Parish Council hosts its annual Carols around the Pond event on Friday 11 December, starting at 7pm at the village pond in Chalton Lane Horndean. Carols in the Memorial Square, Horndean, on 16 December, 7pm. Music will be provided by a local brass band with festive refreshments and a charity collection Medstead. Community carol singing at Lymington Barns, Lymington Bottom Road on Wednesday 16 December at 6pm. Carols, seasonal readings, poems, hog roast and mulled wine.

WIN tickets to New Theatre Royal’s Christmas show To celebrate the re-opening of New Theatre Royal in Portsmouth, we are giving away a family ticket to the theatre’s upcoming Christmas show, The Santa Trap.

Brought to you by Mayflower Productions and Belfield & Slater, the show follows Bradley Bartleby as he plans to trap Santa Claus and steal all his presents! Will Bradley succeed in ruining Christmas? With guillotines, tigers and a houseful of dynamite, young audiences will adore this action-packed, explosively funny new musical show based on the children’s book.

Showing 19 December – 3 January.

Find out more at www.newtheatreroyal.com/event/the-santa-trap

Winter walks

To be in with a chance of winning tickets simply answer the following question:

There is a walk on Boxing Day around the estate at Hinton Ampner.

Who wrote the children’s book The Santa Trap?

Or the self-guided literary walks on easthants.gov.uk/walking will get you out and about.

For more ideas, contact the Tourist Information Centre in Petersfield, telephone 01730 268829 or see the website: easthants.gov.uk/tourism

Email your answer to boxoffice@newtheatreroyal.com before 11 December 2015. The winner will be selected at random and announced before the 14 December 2015.

T&Cs: One family ticket (2 x adults and 2 x children) will be available for a showing of the winner’s choice of The Santa Trap at New Theatre Royal (subject to availability). No cash alternatives or exchanges available.

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Teaching kids to Think Safe More than 850 10-11 year old school pupils from across the district attended safety sessions laid on by East Hampshire District Council and a host of emergency services.

The annual Think Safe event was held from 12-16 October, at Queen Elizabeth Country Park, and gave the youngsters a series of interactive scenarios to help them be aware of risks and dangers they may face in everyday situations.

Each year the type of activities they learn about varies, with sessions on what to do if there is a fire, how to stay safe

around water, with strangers, stray dogs and more.

This year’s scenarios were delivered by Hampshire Fire and Rescue Service, Hampshire Constabulary, Southern Domestic Abuse Service, RNLI, Hampshire County Council Trading Standards, Dog’s Trust and the EHDC Community Team.

Think Safe runs with the support of the agencies that participate in the various events and provide staff time and resources free.

For more information phone 01730 234382

Eat Out Eat Well Good news for food lovers who want to eat healthily even when they’re eating out.

A new award scheme is being launched to encourage restaurants and food businesses to put healthy options on the menu.

vegetables and starchy carbohydrates, and decreasing fat, especially saturated fat, sugar and salt.

The Eat Out Eat Well Award has been developed to reward caterers who make it easier for their customers to make healthy choices when eating out.

Each business will be assessed by the EHDC Food Safety team, who will also be looking out for healthy options for children, relevant staff training and marketing of healthier choices.

A recent Food Standards Agency survey suggested that healthy eating was an important factor for consumers when deciding what to eat at home and when dining out.

Look for the apple symbol in local restaurants and updates on the EHDC Facebook and Twitter pages.

/EastHampshireDistrictCouncil

The award will be given to businesses that provide healthier options through catering practices, increasing fruit,

@EastHantsDC PARTNERS

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Find your feet with Steady and Strong classes Older people in East Hampshire can stay steady and strong with a series of classes that improve balance and reduce the risk of falling.

Approximately one in three people over 65 fall at least once every year. These falls can result in serious injury, a loss of confidence and reduced independence.

But exercise can improve strength, balance, mobility and flexibility, therefore reducing the risk of a fall and building confidence.

EHDC supports weekly Steady and Strong classes specifically aimed at people who feel unsteady on their feet.

The classes are fun and friendly and offer the chance to socialise and make new friends.

The classes: Monday 1.30-2.30pm at the Taro Leisure Centre in Petersfield Tuesday 1.45-2.45pm at Alton Sports Centre Wednesday 1.30-2.30pm and 3-4pm at the Forest Community Centre in Bordon Thursday at 2pm at the Cardiac Rehabilitation Centre in Alton Thursday 2-3pm at the Triangle Centre in Liss.

Haidon on To find out more phone Paula idon@aol.co.uk 01428 723324 or email paulaha

These groups were made for walking Friendly, sociable people who are keen walkers are needed to lead local walks.

Walking for Health – a scheme that aims to improve people’s health and wellbeing through regular walks – has more than 10,000 volunteers nationwide and is run by the Ramblers and MacMillan Cancer.

Walks take from 30-90 minutes with people able to choose their own pace, allowing walkers to build up their fitness gradually with the support and encouragement of others.

The scheme has been running in East Hampshire District and Havant Borough for 10 years. There are currently 30 regular walks, which anyone can attend for free.

Each walk is led by volunteer walk leaders and so more and more willing helpers are always needed.

To book a place at the training or for further information about local walks call Louise Christie on 01730 234067 or email louise.christie@easthants.gov.uk.

Find out more on the Walking for Health scheme at www.walkingforhealth.org.uk PARTNERS

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Protect your home from flooding The winter months bring the risk of flooding but there are steps every homeowner can take to help cope with rising water levels.

Surface water flooding can happen for a number of reasons, such as heavy rainfall, blocked drains or overflowing rivers or streams.

The primary responsibility for protecting property is with the property owner. The county and district councils will try to help in and after an emergency.

Sandbags EHDC has a limited stock of sandbags reserved for homes at serious risk. We will prioritise the elderly or vulnerable.

Sandbags are not provided for the protection of gardens, garages or outhouses. Occupied properties take priority over unoccupied property.

We can’t protect every property, so you must be ready to defend your own home. If you think your home is at risk of flooding, you can get sandbags from your local DIY store or builders’ merchants.

Place your sandbags, or any solid barrier - plastic bags full of soil are a good alternative - at any entry points to your home, particularly where the level of the land is lowest.

Advance warning The Environment Agency and Hampshire County Council also provide help on flooding issues.

Environment Agency Floodline: 0845 988 1188 The Environment Agency issues flood alerts and is responsible for rivers and streams.

For information go to: flood-warning-information.service.gov.uk You can also ask the Environment Agency to send you advance warnings of flood risks. To apply for inclusion ring the Floodline telephone number, on 0845 988 1188 or go to the Environment Agency website: www.gov.uk/environment-agency

Flooded roads Contact the county council to report a flooded road at: www3.hants.gov.uk/roadproblems Hampshire County Council Emergency Hotline: 0800 807 060

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After the floods If your property has been flooded clean up wearing rubber boots and waterproof gloves. Clean and disinfect work surfaces, crockery and cutlery.

Damaged items may need to be thrown away but be sure to photograph them and catalogue them if you plan to claim for them on your insurance policy.

Do not turn on gas or electrics until checked by a qualified technician. www3.hants.gov.uk/ 2014-advice-after-thefloods-leaflet.pdf

Alton Climate Alliance Alton residents concerned about global warming are uniting to say Count Me In ahead of an international climate change conference in December.

The Alton Climate Alliance is hoping to tap into the town’s community spirit and spread awareness of the issues and the role we can all play as ordinary citizens.

In parallel with similar events all over the world there will be a rally, on Saturday 28 November, in Alton Public Gardens, two days before the start of the UN Climate Change Conference in Paris.

The group’s convener, James Willis, said: “There is growing anxiety about what is happening to our climate systems, and an eagerness to tackle the root causes, especially now that the science is irrefutable.

“We want to give Altonians a chance to express support for our government in these crucial negotiations. The message we need to convey is one of encouragement, and a real belief in what can be achieved. This is a huge opportunity for us.”

The group, which remains nonpolitical, has adopted the slogan Count Me In to show Alton’s support for a solution to climate change.

on Climate To find out more go to the Alt ail Alliance Facebook page or em om il.c AltonClimateAlliance@gma

Get cosy this winter An East Hampshire District Council scheme to help residents improve the energy-efficiency of their homes has been extended.

installation of solid wall insulation and 25% cashback on a range of other measures including a new boiler, insulation and double glazing.

The project, originally due to end in August 2015, will now run until March 2016 and financially supports residents installing energy-saving home improvements - as well as offering helpful guidance.

£5,000 cashback is also on offer for park-home owners who sign up to install external wall insulation.

Through Cosy East Hampshire – people in rented properties and homeowners can receive 50% cashback on the

Families in receipt of certain benefits may also now be eligible for 100% cashback for measures installed by one of our approved suppliers.

To find out more about the scheme visit www.easthants.gov.uk/cosy email cosy@easthants.gov.uk or call 01730 234317

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Free microchipping for 300 dogs Hundreds of East Hampshire dog owners can get their pets microchipped for free from January.

New laws say all dogs over the age of eight weeks need to be microchipped

by Wednesday 6 April 2016.

So EHDC’s Animal Welfare Service is offering 300 dog owners the chance to have the procedure done for free.

Microchipping sees a tiny computer chip implanted into the dog. The process takes seconds and the animal feels no discomfort or ill effects.

The chip, which is encased in a strong bio-compatible glass and small enough to fit into a hypodermic needle, has a unique identification number programmed into it.

The ID number can be read with a special scanner and will identify your pet throughout its life. This identification cannot be lost, altered or intentionally removed.

If kept up-to-date the chips help officers quickly reunite lost dogs with their owner.

If a dog is not microchipped by this date the owner will have 21 days to ensure that it is or face a fine of up to £500.

One hundred free microchips will be given away at three different East Hampshire venues.

0 234318 or For more phone 0173 easthants.gov.uk email: neil.burton@ pshireHounds /HelpHomeEastHam

Scooping awards for dog work Clamping down on unlicensed kennels and providing a gold standard service for stray dogs has seen EHDC’s Animal Welfare Officers scoop two prestigious awards.

The Animal Welfare Team, which covers the former dog warden role and more, picked up a ‘gold footprint’ for its work with strays and a ‘bronze footprint’ for its all round work with animals as part of the RSPCA’s Companion Animal Welfare Awards.

Judges were impressed with the officers’ work in shutting down unlicensed establishments – such as kennels, catteries and illegal pet shops.

The team has also urged dog owners to clean up after their pet by dressing up as ‘Scooperheroes’ and visiting town centres around the district.

The team’s speedy work in getting unclaimed dogs rehomed and their use of good local contacts and close links with organisations like the Dogs Trust and the RSPCA won them a gold award for their care of strays.

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Better local care A major new drive is under way to transform health and social care services across East Hampshire.

NHS and care organisations, GPs and the voluntary sector have joined forces on the Better Local Care initiative.

They will review the way that primary care and other services are accessed by the 75,000 people registered with 10 GP practices in the area.

They want to: •

Provide seamless care for patients by asking practice and community nursing teams to work more closely

•

Improve access to specialist care for patients with significant respiratory disease

•

Improve same-day access for patients, with particular emphasis around the Whitehill & Bordon regeneration

•

Improve services for frail patients.

Dr Kathryn Bannell (pictured right), the Petersfield GP who chairs the Locality Board, said: “This is an exciting oncein-a-lifetime opportunity to transform services and the way health care is accessed by patients.

“It will lead to better local services, more out-of-hospital care provided closer to people’s homes, and the flexibility to tackle increasing pressures on local health services.”

A GP-led group – the Locality Board is also looking at how the major redevelopment of Whitehill & For more information visit Bordon will increase the local www.betterlocalcare.org.uk population and the demand for services.

Scouting for leaders Scout groups around East Hampshire are growing so fast there’s a desperate need for more volunteers.

More than 3,000 young people are members of Scouting in the region that stretches from Liphook and Alton in the north to Rowlands Castle and Waterlooville in the south, and from Petersfield and Liss in the east to East Meon in the west.

With so much interest there’s an urgent need for more leaders to help shape Scouting and guide young people as they grow, develop and enjoy new opportunities.

With a huge number of uniformed or non-uniformed roles available, covering a variety of exciting activities and functions, there has never been a better time to join the adventure that is Scouting.

No experience is required as full training and support will be provided, together with all the tools and materials required to support new leaders.

The Scouts offer flexible volunteering that’s designed to fit around the individual’s availability.

ng To find out more about Scouti s see the advert on Page 2 of thi les at magazine or email Mark Know .org.uk dc.petersfield@scouts-hants

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What do I do if...

I have a noisy neighbour?

Noise is a common cause of disturbance.

Whether it is barking dogs, loud music or DIY, for some people noises can be very upsetting.

No house is totally soundproof – everyone can expect a degree of noise from next door; but what can you do if your noisy neighbours are driving you up the wall?

First, approach your neighbour and calmly explain they are disturbing you and causing you stress – you might find they try to keep it down in future.

If you live in a rented property you can discuss it with your landlord. Most tenancy conditions state that tenants should not cause a disturbance.

Or you can complain to East Hampshire District Council.

For the council to act your complaint must be considered a ‘statutory noise nuisance’. That means it must cause a serious and unreasonable interference with your daily life.

One-off parties and occasional dog barks might not be considered unreasonable.

The council considers things like the time and type of the noise, how long it goes on for and how often it happens.

The council will send letters to you and your neighbour as they may not know how they are affecting you.

You will be given a two week diary sheet to fill out with details of disturbances and the impact it is having on you. If the case officer sees the problem as serious they can install noise monitoring equipment or visit and try to hear it for themselves.

If the council decides the noise is a statutory nuisance it can issue a Noise Abatement Notice ordering the noise to be stopped, or place restrictions on when the noise will be allowed.

Breaching a Noise Abatement Notice is a criminal offence which could see the council confiscate equipment used to make the noise, such as TVs, stereos or tools and impose an unlimited fine.

If you have an issue with noise mental contact the council’s Environ or visit Health team on 01730 266551 www.easthants.gov.uk.

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A to Z of council services All numbers 01730 unless otherwise stated

A

H

Abandoned vehicles................ 234295 Accidents in the workplace... 234360 Active lifestyles........................... 234067 Arts development......................234391

Health and safety at work...... 234360

B

Historic buildings........................234216 Home energy conservation....234317 Home improvement loan........234313 Homecheck..................................234404

Benefits...........................................234175 Building control.......................... 234208 Business advice............................234165

Housing..........................................234415

C

Housing (grants).........................234404

Car parks (ParkSafe)....0300 555 0705 Cemeteries and burials............ 234285 Community planning................234015 Community Forums................. 234073 Community safety......................234167 Contaminated land....................234332 Countryside and biodiversity.... 234386 Council Tax...................................234400

Housing (private sector)..........234404

D Disabled toilet access............... 234307 Dogs and animals...................... 234360 Domestic violence.....................234344 Drains (private) blocked.......... 234390 Radian Housing Association ............................................ 0300 123 1567

Housing (affordable)................. 234346 Housing (empty homes).........234404

L Land and property (EHDC owned)............................234043 Land charges............................... 234262 Licensing (alcohol and entertainment)........................... 234389 Litter and dog waste bins ............................................0300 300 0013 Litter hotspots (environmental enforcement)................................234131

M Markets (Petersfield).....08438 869 550

E

P

Elections........................................ 234350

Partners magazine.................... 234030

F

Pest control.................................. 234360

Flooding........................................ 234295 Food and food premises complaints.................................... 234360 Fly-tipping......................0300 300 0013

G Graffiti..............................0300 300 0013 Grants for community projects .......................................................... 234831 Grass cutting and grounds maintenance..................0300 300 0013

Planning development............ 234246 Planning policy............................234102 Play equipment............0300 300 0013 Pollution (noise, water, air, land).............. 234360 Population statistics..................234219 Can’t find what you’re looking for?

Go to www.easthants.gov.uk or call 01730 266551

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R Refuse and recycling collections ............................................0300 300 0013 Road sweeping.............0300 300 0013 Roadkill removal..........0300 300 0013

S Scrap metal and motor salvage ..........................................................234095 Sports and leisure centres .......................................................... 234399 (Alton Sports Centre ...................................... 01420 540040) (Mill Chase Leisure Centre .......................................01420 472549) (Taro Leisure Centre...........263996) (Bohunt Centre, Community School......................... 01428 724324) (Horndean Technology College ......................................023 9259 4325) Sports development................ 234396 Street name plates.................... 234390 Street names and numbers.......234275

T Taxi licences.................................234095 Toilets...............................0300 300 0013 Tourist Information................... 268829 Tourism marketing.....................234164 Transport........................................234013 Travel concessions (HCC) ............................................ 0300 555 1376 Trees (not woodlands)..............234214

V Vacancies...................................... 234047 Valuation and listing officer (HM Revenue and Customs) ............................................03000 501 501 Voluntary/community services (Community First HEH) ........................................... 0300 500 8085

W Waste reduction initiatives.........................0300 300 0013

Y Young people (recreation and entertainment)............................234107 Youth Council...............................234186

Your District Councillors Below is a list of all East Hampshire District Councillors by the ward areas they represent.

Alton Amery

Robert Saunders • Con 01420 82669 • robert.saunders@easthants.gov.uk

Alton Ashdell

Grayshott

Petersfield Causeway

Ferris Cowper • Con 01428 609858 • ferris.cowper@easthants.gov.uk

Ben Bentley • Con 07883 040977 • ben.bentley@easthants.gov.uk

Headley

Petersfield Heath

Richard Millard • Con 01420 489888 • richard.millard@easthants.gov.uk

Andrew Joy • Con 01420 85251 • andrew.joy@easthants.gov.uk

Anthony Williams • Con 01428 712809 • anthony.williams@easthants.gov.uk

Alton Eastbrooke

Holybourne and Froyle

Dean Phillips • Con 07981 395857 • dean.phillips@easthants.gov.uk

Alton Westbrooke

Edward Brandt • Con 01962 772393 • edward.brandt@easthants.gov.uk

Alton Whitedown

Graham Hill • Con 01420 86221 • graham.hill@easthants.gov.uk

Alton Wooteys

David Orme • Con 07958 531147 • david.orme@easthants.gov.uk

Binsted and Bentley

Glynis Watts • Con 01420 257240 • glynis.watts@easthants.gov.uk

Horndean, Catherington and Lovedean Sara Schillemore • Con 023 9278 7464 • sara.schillemore@easthants.gov.uk

Horndean Downs Guy Shepherd • Con 07973 739988 • guy.shepherd@easthants.gov.uk

Horndean, Hazleton and Blendworth

Ken Carter • Con 01420 22576 • ken.carter@easthants.gov.uk

Elaine Tickell • Con 023 9259 7909 • elaine.tickell@easthants.gov.uk

Bramshott and Liphook

Horndean Kings

Julie Butler • Con 01730 300751 • julie.butler@easthants.gov.uk

Petersfield Rother

Bob Ayer • Con 01730 266571 • bob.ayer@easthants.gov.uk

Petersfield St Mary’s

Nicky Noble • Con 01730 300856 • nicky.noble@easthants.gov.uk

Petersfield St Peters

James Abdey • Con 07446 847007 • james.abdey@easthants.gov.uk

Ropley and Tisted

Charles Louisson • Con 07563 649416 • charles.louisson@easthants.gov.uk

Rowlands Castle

Malcolm Johnson • Con 023 9241 2096 • malcolm.johnson@easthants.gov.uk

Selborne

David Ashcroft • Con 01420 511011 • david.ashcroft@easthants.gov.uk

The Hangers and Forest

Angela Glass • Con 01428 722375 • angela.glass@easthants.gov.uk Bill Mouland • Con 01428 727260 • bill.mouland@easthants.gov.uk Rebecca Standish • Con 07785 114954 • rebecca.standish@easthants.gov.uk

David Evans • Con 023 9259 1411 • david.evans@easthants.gov.uk

Clanfield and Finchdean

Yvonne Parker Smith • Con 01420 489974 yvonne.parker-smith@easthants.gov.uk

Whitehill Deadwater

Liss

Whitehill Hogmoor

Tony Denton • Con 023 9204 0044 • tony.denton@easthants.gov.uk Ken Moon • Con 023 9259 9602 • ken.moon@easthants.gov.uk

Downland

Tony Costigan • Con 01420 560280 • tony.costigan@easthants.gov.uk

East Meon

Robert Mocatta • Con 07768 613996 • robert.mocatta@easthants.gov.uk

Four Marks and Medstead

Deborah Brooks Jackson • Con 07484 167743 deborah.brooks.jackson@easthants.gov.uk Ingrid Thomas • Con 01420 561552 • ingrid.thomas@easthants.gov.uk

Froxfield and Steep

Nick Drew • Con 07884 113 636 • nick.drew@easthants.gov.uk

Horndean Murray Lynn Evans • Con 023 9259 1411 • lynn.evans@easthants.gov.uk

Lindford

Mike Kendall • Con 01730 895659 • mike.kendall@easthants.gov.uk Laetitia Pienaar • Con 07874 750045 • laetitia.pienaar@easthants.gov.uk

Petersfield Bell Hill Thomas Spencer • Con 07912 053738 • thomas.spencer@easthants.gov.uk

Judy Onslow • Con 01420 538159 • judy.onslow@easthants.gov.uk

Whitehill Chase

Sally Pond • Lib Dem 01420 475245 • sally.pond@easthants.gov.uk Tony Muldoon • Con 01420 472064 • tony.muldoon@easthants.gov.uk Mervyn Smith • Con 01420 511206 • mervyn.smith@easthants.gov.uk

Whitehill Pinewood

Alan Waterhouse • Lib Dem 01420 769283 • alan.waterhouse@easthants.gov.uk

Whitehill Walldown

Adam Carew • Con 07717 364151 • adam.carew@easthants.gov.uk

Your Community Forum There are four Community Forums that discuss issues and approve grants affecting different areas of the district.

They are: Alton and surrounding villages; Clanfield, Horndean and Rowlands Castle; Petersfield, Liss and surrounding villages; and Whitehill & Bordon, Liphook, Headley, Grayshott, Lindford and Greatham.

Go to www.easthants.gov.uk/communityforums or call 01730 234073 for more details.

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Recycling, refuse, glass and garden waste

Christmas collection dates Normal collection day 21 Dec Mon 22 Dec Tue 23 Dec Wed 24 Dec Thu 25 Dec Fri 28 Dec Mon 29 Dec Tue 30 Dec Wed 31 Dec Thu 01 Jan Fri 04 Jan Mon 05 Jan Tue 06 Jan Wed 07 Jan Thu 08 Jan Fri

Revised collection day No Change No Change

No Change

No Change

28 Dec Mon 29 Dec Tue 30 Dec Wed 31 Dec Thu 02 Jan Sat 04 Jan Mon 05 Jan Tue 06 Jan Wed 07 Jan Thu 08 Jan Fri 9 Jan Sat

Please note: If your bin/b ox/ sack is missed please co ntact Customer Services on 03 00 300 0013 by noon the da y following your collection . If you call after this time th e crew will not return.

adverse If duringr conditions weathe , box or your bin ot collected, sack is n ave your please leuntil it is bin out, d. collecte

15

mencing 11 January 20

me week com Normal collections resu

to If you need a calendar go rg.uk www.working-together.o de, or and type in your postco rvices contact our customer se team on 0300 300 0013

Please place the approp riate container at the proper ty boundary by 7am on th e day of your collection.

Don’t forge real Christmt to put out your as garden was tree with your te sac during Janu k or bin ary.

s e c fi f o l i c n Cou s a m t s i r h C r e ov

Alton etersfield and P , ce e 29 Dec la P s n n e P pening 9am Tu -o e R – ec D 24 u Mon 4 Jan Closing 1pm Th e-opening 9am R – ec D 31 u g Mon 4 Jan Closing 1pm Th ec – Re-openin D 24 Mon 4 Jan u Th d se – Re-opening ec D Bordon Clo 24 u Th d Mon 4 Jan Liphook Close – Re-opening Bramshott & ec D 24 u Th PARTNERS 24 MAGAZINE sing 4.30pm Horndean Clo