Community Impact Tracking Service (CITS)

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Using the service This service is available by annual subscription directly to organisations which are delivering community projects.

Subscription to the service includes: • unlimited access to the online system • unlimited access to HouseMark’s knowledge base of good practice information • helpline support from the HouseMark team • access to the user discussion forum

Further information Visit our website www.housemark.co.uk or call 024 7647 2717. HouseMark Ltd, 4 Riley Court, Millburn Hill Road, University of Warwick Science Park, Coventry CV4 7HP.

About HouseMark HouseMark is the leading provider of performance improvement and value for money solutions to the social housing sector and is jointly owned by the Chartered Institute of Housing and the National Housing Federation; two not-for-profit organisations which reinvest their surpluses in the social housing sector.

Track, evaluate, compare THAMES


A harsh financial climate means it's more important than ever for housing providers to understand and demonstrate that community activities are:

How does it help you? Manage projects • all your projects and documents are held in one place

• targeted, with clearly defined aims and objectives • well planned, managed and make efficient use of your resources

• choose your indicators from our directory or add your own indicators

• making a measurable impact on communities

Monitor and evaluate

• achieving outputs and outcomes which are comparable with other housing providers HouseMark’s Community Impact Tracking Service can show you all this and much more!

• use the good practice method to set up and manage your projects

• monitor your projects in real time to help you stay on track • evaluate the impact and lessons-learned through the online self assessment • use our online discussion forum and good practice resources to learn from others

Increasingly as social housing providers invest in local neighbourhood activities they need to be able to measure the return on their investment, both socially and financially.

Reporting

This community impact tracking tool will enable them to do this for themselves as well as benchmark with other housing providers. It will become an invaluable tool for Boards and external funders, as they make decisions about where best to invest scarce resources.

• filter and select projects to compare (within your own organisation or with other organisations)

• view both summary and detailed reports for individual projects through a range of tables, charts and graphs

• provide project information to your board, customers, funders and other stakeholders

David Orr, Chief Executive, National Housing Federation

What is the Community Impact Tracking Service?

The tool has been developed by users for users, includes supporting guidance notes and the added peace of mind that the HouseMark team is available if you need us.

It’s an online tool developed to help housing providers: • manage their projects • track their performance • evaluate their impact • compare their outcomes During the past two years the service has been developed by HouseMark and partners, East Thames, Midland Heart, Aster Group and New Charter Housing Trust Group to ensure it meets the diverse needs of housing providers and dovetails with their existing working practices.

www.housemark.co.uk

To find out more and view a demo of the online system please visit www.housemark.co.uk or contact Helen Brownlee on 024 7647 2717 or by email helen.brownlee@housemark.co.uk.


A harsh financial climate means it's more important than ever for housing providers to understand and demonstrate that community activities are:

How does it help you? Manage projects • all your projects and documents are held in one place

• targeted, with clearly defined aims and objectives • well planned, managed and make efficient use of your resources

• choose your indicators from our directory or add your own indicators

• making a measurable impact on communities

Monitor and evaluate

• achieving outputs and outcomes which are comparable with other housing providers HouseMark’s Community Impact Tracking Service can show you all this and much more!

• use the good practice method to set up and manage your projects

• monitor your projects in real time to help you stay on track • evaluate the impact and lessons-learned through the online self assessment • use our online discussion forum and good practice resources to learn from others

Increasingly as social housing providers invest in local neighbourhood activities they need to be able to measure the return on their investment, both socially and financially.

Reporting

This community impact tracking tool will enable them to do this for themselves as well as benchmark with other housing providers. It will become an invaluable tool for Boards and external funders, as they make decisions about where best to invest scarce resources.

• filter and select projects to compare (within your own organisation or with other organisations)

• view both summary and detailed reports for individual projects through a range of tables, charts and graphs

• provide project information to your board, customers, funders and other stakeholders

David Orr, Chief Executive, National Housing Federation

What is the Community Impact Tracking Service?

The tool has been developed by users for users, includes supporting guidance notes and the added peace of mind that the HouseMark team is available if you need us.

It’s an online tool developed to help housing providers: • manage their projects • track their performance • evaluate their impact • compare their outcomes During the past two years the service has been developed by HouseMark and partners, East Thames, Midland Heart, Aster Group and New Charter Housing Trust Group to ensure it meets the diverse needs of housing providers and dovetails with their existing working practices.

www.housemark.co.uk

To find out more and view a demo of the online system please visit www.housemark.co.uk or contact Helen Brownlee on 024 7647 2717 or by email helen.brownlee@housemark.co.uk.


Using the service This service is available by annual subscription directly to organisations which are delivering community projects.

Subscription to the service includes: • unlimited access to the online system • unlimited access to HouseMark’s knowledge base of good practice information • helpline support from the HouseMark team • access to the user discussion forum

Further information Visit our website www.housemark.co.uk or call 024 7647 2717. HouseMark Ltd, 4 Riley Court, Millburn Hill Road, University of Warwick Science Park, Coventry CV4 7HP.

About HouseMark HouseMark is the leading provider of performance improvement and value for money solutions to the social housing sector and is jointly owned by the Chartered Institute of Housing and the National Housing Federation; two not-for-profit organisations which reinvest their surpluses in the social housing sector.

Track, evaluate, compare THAMES


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