Older people care brochure

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7IVZMGIW ERH EGGSQQSHEXMSR JSV SPHIV TISTPI %AST ,IVING UNDERSTANDS THAT WHEN IT COMES TO HOUSING AND SUPPORT EVERYONE HAS DIFFERENT NEEDS 4HATmS WHY WE TAILOR OUR SERVICES TO MEET YOUR NEEDS AND DESIGN THEM TO REBUILD YOUR INDEPENDENCE THROUGH CHOICE INVOLVEMENT AND CONTROL 7E PROVIDE SPECIALIST SUPPORT

SERVICES AND ACCOMMODATION FOR OLDER PEOPLE RANGING FROM FLOATING SUPPORT AND DOMICILIARY CARE IN YOUR OWN HOME TO SUPPORTED LIVING ACCOMMODATION AND EXTRA CARE HOMES 4HERE IS MORE INFORMATION ABOUT THESE SERVICES IN THIS BROCHURE


How we work 7E OFFER MORE THAN ACCOMMODATION AND CARE WE ALSO FOCUS ON HELPING YOU TO REBUILD YOUR SKILLS AND ACHIEVE YOUR GOALS TO LIVE MORE INDEPENDENTLY <RXU FDUH DQG VXSSRUW LV SURYLGHG XVLQJ SHUVRQDOLVHG SODQV WKDW JLYH \RX FRQWURO RYHU \RXU OLIH DQG HQDEOH \RX WR PDNH GHFLVLRQV DERXW \RXU VXSSRUW <RX FDQ XVH RXU VXSSRUW WR DFKLHYH \RXU SHUVRQDO JRDOV VXFK DV ‡ 5HEXLOGLQJ VNLOOV WR ORRN DIWHU \RXUVHOI PRUH LQGHSHQGHQWO\ ‡ ,PSURYLQJ \RXU KHDOWK DQG ZHOOEHLQJ WKURXJK GLHW SK\VLFDO DFWLYLW\ DQG UHOD[DWLRQ ‡ 0DQDJLQJ \RXU WHQDQF\ DQG KDYLQJ D VD\ LQ KRZ \RXU KRPH LV UXQ ‡ *HWWLQJ LQYRYOHG ZLWK \RXU FRPPXQLW\ WKURXJK YROXQWHHULQJ ‡ 7DNLQJ SDUW LQ \RXU IDYRULWH VRFLDO DQG OHLVXUH DFWLYLWLHV $ERYH DOO ZH ZLOO HQVXUH \RX DUH VXSSRUWHG WR EH FRPIRUWDEOH LQ \RXU KRPH DQG VSHQG WLPH GRLQJ WKLQJV \RX HQMR\ 2XU VXSSRUW VWDII DUH D TXDOL¿HG DQG H[SHULHQFHG WHDP ZKR DUH FRPPLWWHG WR

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