IT Transformation/EXPERT OPINION
Security, an ally for your digital transformation Caught between constantly changing regulations and the requirement to maintain the trust of their users, companies who want to endure at the heart of a digital economy have to think thoroughly about protecting their data, processes and applications. EBRC deploys an approach that integrates security right from the beginning of any transformation project, to enable its customers to go further and faster.
Ludovic Gilles, Head of Sales Be/Lux, EBRC
A few years back in our industry, the watchword was IT optimisation. A few initiatives relating to “IT Transformation” have sprouted out of this desire to become even more efficient. From a business perspective, IT was considered as a cost that was always too high and that required continuous optimisation. Consolidation, standardisation and industrialisation were what CIOs and their IT teams spent their days on. The outsourcing of IT, which aims to meet these challenges, has gained more ground in Luxembourg. Since then, the main concerns have evolved. We went from an era of IT optimisation to an era of digital transformation. IT gradually ceases to be regarded as a mere support function and is becoming a driving force for business development.
“Today, any kind of IT Transformation project stems from a desire to continue developing the business.” 10
Being in control of your environment Today, any kind of IT Transformation project stems from a desire to continue developing the business, to improve the performance of processes, to achieve a better user experience, or to develop new services. Companies have no choice but to move forward. With new players always trying to catch up, companies have to reinvent themselves constantly. Yet this does not mean they should heedlessly embark on transformation projects.
It is essential for a company to maintain control over its system environment and even more so over its information. As guarantor of information security and governance, the CIO has to remain a key player in the digital transformation. While improving the quality of IT services, he has to provide the best possible support to the professional teams and their increasingly numerous and diverse business needs. In the financial sector, the major concern of companies today is the digitalisation of the bank, its products, and its client channels. Indeed, the new generation of customers expects banking services to be accessible anytime and anywhere. To offer such an experience, banks have to streamline their often obsolete, inflexible, and uncompetitive processes and systems. They have to be able to exploit the nowadays existing wide variety of channels. The digital medium should ultimately enable banks to retain clients and potentially increase their sales. On the other hand, it has to enable process optimisation and cost reductions, thanks to the possibilities automation affords. At the industry level, the fourth revolution is underway. It is characterised by the arrival of connected objects. This technology, which combines sensors and data analysis, can improve the quality and productivity of the production lines. Machine-to-machine interaction has a lot of potential
