The Master Electrician Winter Edition

Registered by Australia Post Publications No. PP424022/2346

inside LEADING THE WAY IN HOUSEHOLD ENERGY MANAGEMENT SWITCH THINKING ON SAFETY NEGOTIATION BEYOND CONFLICT THE INTERVIEW: Erik Scholz

WINTER 10

themaster

table ofcontents the buzz

04 08 14 18

households to pay almost $1000 a year more for electricity by 2015

24

up front renewable energy spotlight switch thinking on safety

managing aggressive outbursts at work

26 meet a master electrician 29 winter escapes 30 ECA takes a bite out of $50Â million training pie 35 news from the distributors 36 letter of the law 40 the interview 41 technobiz 44 gadget guide 45 master electricians benefit spotlight 46 technical talk 48 workplace relations 51 all about ME 54 grid gossip 57 test drive 58 events calendar 60 your best or worst story 61 lastword 62 General Enquiries

Editorial Contacts & Contributors

MASTER ELECTRICIANS AUSTRALIA 57 Berwick Street, Fortitude Valley PO Box 2438, Fortitude Valley BC Queensland 4006 PHONE 1300 889 198 FAX 07 3251 2400 EMAIL magazine@masterelectricians.com.au WEB www.masterelectricians.com.au ABN 97 131 416 183

EDITOR Malcolm Richards ASSOCIATE EDITOR Kylie Roberts ADVERTISING ENQUIRIES Janelle MacDonald PHONE 07 3252 4860 EMAIL magazine@masterelectricians.com.au DESIGN AND PRINT POMO 07 3844 3873

keep up-to-date yearly subscriptions (4 issues) just $38.50 www.masterelectricians.com.au or call 1300 889 198

Disclaimer: The statements and opinions expressed in this publication are offered solely in pursuance of the objects of the Electrical and Communications Association and Master Electricians Australia to provide an informative service to contractors in the electrical industry on legal, commercial and other issues and problems related to the industry. The Electrical and Communications Association and Master Electricians Australia are not aware that any person intends to act or rely upon such statements and opinions contained in this publication or the manner in which it might be possible to do so. The Electrical and Communications Association and Master Electricians Australia issues no invitation to any member or other persons to act or rely upon such statements or opinions or any of them and it accepts no responsibility for any of them. It intends by this provision to exclude, to the extent permitted by law, all liability for any such statements and opinions. The Master Electrician Magazine can be viewed online at www.masterelectricians.com.au

Average Net Distribution 26, 261 CAB Audited as at 30 September 2009

After commissioning the most important research into electrical safety Australia has ever seen, Master Electricians has released a report which signifies some chilling statistics. To read the full article, turn to page 14.

Electricity prices across Australia have risen between 25-43 per cent over the last three years.

How much will you be paying over the next five years? Turn to page 24 to find out.

Could your business be losing productivity due to conflict? Quite possibly.

This edition we look at how to effectively manage aggressive outbursts in your workplace.

Looking for a blue sky holiday to shake off those winter blues? We will share five of our country’s hottest winter destinations. Flick to page 30 for all the details.

An iconic man of the Australian electrical industry, former Clipsal CEO, Erik Scholz shares with The Master Electrician what life after Clipsal is like, turn to page 41 for the tell-all interview.

Until next time...

Kylie Roberts Associate Editor

the master electrician

WINTER 10

ME 04

upfront the latest state news from regulators NSW

SOUTH AUSTRALIA

Department of Fair Trading

Office of Consumer and Business Affairs

Spa pool safety COAG licensing update Spa pools are commonly found in homes, strata premises and holiday accommodation throughout Australia.

In Australia and overseas fatalities and injuries have been linked to poorly designed, installed and maintained spas which usually result from users, particularly children, being trapped by the suction outlet systems.

Second to that, the biggest hazard when using spa pools is the danger of hair or a part of the body getting trapped by the spa suction outlets. To help avoid this, all spas must have two functioning suction outlets that are a minimum distance of 600 millimetres apart.

To minimise the risk of injury, NSW Fair Trading has produced a spa pool safety guide to make consumers aware of the potential hazards of using spa pools. This spa pool safety guide is available online through the NSW Fair Trading website www.fairtrading.nsw.gov.au If you have concerns about the way the suction outlets are operating, seek advice from a licensed builder or pool builder or call the Swimming Pool & Spa Association of NSW (SPASA) on 9747 6644.

www.masterelectricians.com.au

Regulators, industry and other key stakeholders have been involved in the development of the new system and will continue to be consulted by the COAG National Licensing Taskforce as the system is progressed.

Interim Advisory Committees (IACs) for the specified occupations have been established and comprise of a balance of expertise relevant to an occupational area across the fields of regulation, industry operations and practices (from both a union and employee perspective), safety, consumer advocacy, insurance (where relevant) and training.

The role of the IACs is to provide advice on national licensing policy issues in relation to its occupational area with each IAC supported by an occupation specific Regulator Working Group.

The focus of the first round of IAC meetings was on licence structure and scope, with eligibility and maintenance requirements to be the focus of the next round of meetings.

Details of the proposed structure and scope of licences for each occupation should be available after these meetings.

For more information about the development and implementation of NOLS, please visit the National Licensing website at https://www.govdex.gov.au/ confluence/display/COAGNL/ Home.

The website provides links to the Intergovernmental Agreement (IGA) and Regulation Impact Statement (RIS), Fact Sheets and a list of Frequently Asked Questions, as well as the IAC communiqués.

05 ME

WESTERN AUSTRALIA

TASMANIA

Department of Commerce

Department of Justice

Reconnecting transportable structures to electricity supply

Electrical Installations – Risk Assessment

Transportable structures, such as relocatable homes, transportable huts and modified sea containers, being connected by hard wiring to electricity supply for the first time or being reconnected by hard wiring to electricity supply after relocation from another site, are treated as new electrical installations.

The electrical installation of those structures will therefore need to comply with the editions of AS/NZS 3001, electrical installations – transportable structures and vehicles including their site supplies and AS/NZS 3000, Wiring rules, current at the time of connection or reconnection.

Each instance of connection or reconnection will require the submission of a Preliminary Notice and Notice of Completion (to the relevant network operator) and the provision of an Electrical Safety Certificate (to the owner of the structure).

A network operator cannot supply electricity to an installation unless a Notice of Completion has been received.

The Notice of Completion must cover the entire electrical installation.

In most cases two Notices of Completion will be submitted – one for the original wiring, and the other for the interconnections (after transport), underground

consumers mains, external hot water system and main earth electrode.

If the transportable has been relocated from another site and therefore no Notice of Completion is available, a Notice of Completion is still required to cover the entire installation. Where this occurs the Notice of Completion is to include the testing and checking of the existing electrical installation and this work is to be recorded in the comments section on the Notice.

Electrical contractors and in-house licence holders who connect prewired transportable structures to electricity supply are also reminded that in submitting a Notice of Completion to cover the connection (and providing an Electrical Safety Certificate where relevant), they must carry out the necessary mandatory checks and tests to satisfy themselves, their client and the relevant network operator, that the installation is electrically safe.

This is particularly important where the transportable structure has been transported between sites or has been lying idle for some time.

It is important that electrical contracting businesses involved in commercial and industrial installations have a set of documented principles and procedures for working on, or near low-voltage electrical equipment, and in particular, for the commissioning of new works.

This is to ensure that there is no risk of injury to nonelectrical persons or visitors on site as well as your employees following the energising of a new main switchboard or distribution switchboard.

Where an installation has been energised and the

electrical installation is not fully completed, it is also important that correct procedures are undertaken in regards to circuit isolation and tagging.

It is vital that any incomplete circuits are either correctly terminated or disconnected from the switchboard and terminated. Placing tape over a circuit breaker toggle is not acceptable.

The Australian Standard AS/ NZS 4836:2001 Safe working on low-voltage electrical installations provides guidance on risk assessments.

the master electrician

WINTER 10

ME 06

QUEENSLAND

Electrical Safety Office Disciplinary actions taken against an electrical worker and electrical contractor

During a recent hearing of the Electrical Licensing Committee, a Brisbane-based electrical contractor and his employee were cautioned and fined a total of $1800 for working outside the limitation of the employee’s restricted electrical work licence.

The electrical worker was fined $300 for installing air conditioning systems at several premises whilst employed by an electrical contractor. The prohibited electrical installation work included the running and termination of electrical wiring.

The electrical contractor who employed the worker and permitted work to be performed was fined $1500 and his procedures audited to confirm his compliance with electrical safety legislation.

Unlicensed Southport electrical contractor fined A Southport-based contractor has been fined $38,000 after pleading guilty in the Southport Industrial Magistrates Court to conducting unlicensed and unsafe electrical work.

Troy Hector Jefferies was charged under the Electrical Safety Act 2002 with a total of 83 counts of unsafe electrical work, unlicensed electrical work and working as an unlicensed contractor at 77 locations.

Mr Jefferies appeared in the Southport Industrial Magistrates Court on 18 March 2010 before Industrial Magistrate Hogan.

www.masterelectricians.com.au

The court heard that Mr Jefferies, trading as TJ Air & Electrical, carried out air-conditioning installation that included electrical work at a number of addresses throughout the Gold Coast, Brisbane and Ipswich.

Mr Jefferies failed to ensure that each installation was electrically safe by issuing a Certificate of Test and Compliance.

Mr Jefferies did not hold a current electrical contractor licence or electrical worker licence at the time.

The Industrial Magistrate took into account that Mr Jefferies co-operated with the Electrical Safety Office throughout the investigation, had no previous convictions and was remorseful for his actions.

In addition to the fine, Mr Jefferies was ordered to pay investigation costs of $3333 and $804 in court costs.

The prosecution was brought by the Queensland Electrical Safety Office, part of the Department of Justice and AttorneyGeneral, which takes a proactive stance against unlicensed and unsafe electrical work in Queensland.

Electrical contractor self-assessment audit package A reminder about this useful compliance tool The Electrical Safety Office (ESO) encourages all electrical contractors to make use of the voluntary self-assessment package. Contractors can check to see how effectively their knowledge, documentation

and work systems help them meet their legal responsibilities.

The package consists of a set of selfadministered questions on a contractor’s licence, business and their apprentices and workers.

It also covers topics concerning live work, risk assessment processes, repairers and equipment that require referencing the Electrical Safety Act 2002, the Electrical Safety Regulation 2002, and several of the five Electrical Safety Codes of Practice 2010.

You can find the package on the ESO website www.electricalsafety.qld.gov.au under the Electrical Workers and Contractors section.

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ME 08

feature

Renewable Energy Spotlight Master Electricians leading the way in household energy management

www.masterelectricians.com.au

09 ME

Master Electricians are undertaking industry-leading training through the Energy Management Institute (EMI) to provide Australian homeowners with the best possible options to reduce power bills by as much as $1835 per year.

The EMI Residential Energy Auditing Program was developed to reduce energy use in Australian homes through energy audits conducted and implemented by Master Electricians.

With household electricity costs rising sharply following state government approvals of double digit increases across the country, energy management is a major growth sector in the industry.

At a cost of $295, the EMI Residential Energy Audit includes a detailed customer- friendly report demonstrating current energy ratings, cost and energy comparisons, energy usage breakdowns and recommendations for improvements.

An initial quote for the energy efficiency improvements is also provided, along with the skills and knowledge of a Master Electrician to implement and deliver the energy efficiency solutions.

A study conducted for the EMI, Energy Efficiency Opportunities in the Residential Sector of Australia, included 15 comprehensive domestic energy audits on QLD homes, and found that household energy consumption can be reduced by up to 67 percent cost effectively.

“On average, QLD homes can save 47 percent of their annual energy consumption per annum by capitalising on all available technological energy opportunities.

“An additional 20 percent savings can be realised by improvement in energy use practices.

“These energy savings mean that, on average, QLD homes can save $1835 on their annual energy expenditure and reduce carbon emissions by 12,326 kg per annum.

“This can be achieved with a simple investment payback period of 7.8 years,” the study said.

The EMI study found that the Home Energy Audit Program delivered by Master Electricians had several advantages as to those offered by the Green Loans Program and the QLD ClimateSmart Home Service.

“On average, QLD homes can save 47 percent of their annual energy consumption per annum by capitalising on all available technological energy opportunities. “

Energy use in Australian homes The average breakdown of how energy is used in the homes shows: 1.

Water heating 22% 2.

Climate control 18% 3.

Pool pump systems 13% 4.

Lighting 12% 5.

Food storage 10% 6.

Food preparation 8% 7.

Entertainment 5% 8.

Administration (computer) 2% 9.

Standby energy 2% 10. Miscellaneous 1%

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the master electrician

WINTER 10

ME 10 Below is a snapshot taken from a residential energy audit which displays the best value for investment in terms of the environment and financial spend.

To view a full copy of a sample report, visit www.emi.org.au

www.masterelectricians.com.au

11 ME

“A study conducted for the EMI ... found that household energy consumption can be reduced by up to 67 percent cost effectively.”

“The Green Loans Program Home Sustainability Report just provides broad recommendations on energy and water benchmark solutions, which may not suit the individual’s circumstance.

“After the site visit there is no further professional advice, quote or product installation provided to the householder, merely weblinks.

“Similarly, the ClimateSmart Program does not identify energy saving improvements, nor cost saving estimates to implement energy saving.

“Furthermore, the electricians undertaking the work are not trained energy auditors.

“They only touch on the edges of the opportunities for energy savings.”

The EMI Master Electricians’ residential energy and water assessment approach includes: • An Energy and Water Star Rating for each house • Services based energy audit to ensure householder services are maintained • Cost effectve solutions that clearly reflect opportunities for each home • A comparison of cost effective and non-cost effective solutions • A quote to implement the recommendations by the electrical contractor.

The key difference to the audits conducted by Master Electricians is that homeowners can make informed decisions armed with the facts about estimated payback on financially viable solutions.

The greatest savings can be seen in water heating, pool pump systems, lighting and air conditioning.

ENERGY IMPROVEMENTS Priority Service

Solution Description

1

Behavioural

Behavioural based energy savings

2

Standby Energy

Standby energy management equipment

3

Metering

4

Annual Annual Payback kWh Cost (yrs) Savings Savings 1,481

$ 281

0.0

319

$ 54

1.8

Real time metering

2,062

$ 343

1.9

Pump Systems & Pool

Efficient 3 speed pool pump, pool pump 365 day seasonal timer

1,655

$ 275

3.5

5

Lighting

Efficient halogen solutions and CFL lighting

828

$ 139

9.1

6

Climate Control

Efficient model replacement, insulation and energy managment

466

$ 79

10.1

7

Food Storage

Door seal replacements and efficient appliance replacements

306

$ 47

10.3

8

Water Heating

Electric boosted solar water heating with one shot booster (where applicable)

2,137

$ 173

11.7

9

Renewable Energy

Solar PV installation

2,372

$ 414

16.1

10

Food Preparation Induction cooktop

77

$ 21

43.9

11,931

$ 1,835

7.8

TOTAL

the master electrician

WINTER 10

ME 12 Case study In a recent case study undertaken by an EMI Accredited Master Electrician, the Fick family of East Brisbane was shocked to learn their newly installed pool was set to more than double their electricity bill.

With household electricity costs increasing by over 13 percent in Queensland from 1 July, homeowner, Silvana Fick, was already keen to get the best possible advice on how to reduce the family of four’s $4390 annual energy bill, but was unaware prior to the audit of the huge impact of their pool.

Brett Thiedede of WPCS, who undertook industry-leading training with the Energy Management Institute (EMI) in April, conducted the audit of the home over three hours.

On arriving at the property, he first sat down with Silvana to examine their electricity, gas and water accounts to determine current usage rates, and then completed a thorough inspection of the property.

Each room was measured to determine volumetric capacity; every appliance was measured to record energy use; every light bulb was examined to determine wattage and type; seals were checked on fridges and freezers; floors and walls checked for insulation; orientation of roof, pitch and shading examined for solar PV suitability and water faucets, toilets and showers were checked for flow rates.

Brett’s assessment was then delivered to EMI engineer, Francis Barram, for analysis and the generation of the Residential Audit Report.

“Overall the Ficks achieved a 7 Star Residential rating, indicating above average energy performance.

“This meant the energy efficiency of the property was good, except for one thing – the pool,” Francis said.

“The audit identified that the new pool and pump systems accounted for 63 percent of the family’s energy consumption.

“The best ways to reduce its impact was through the use of a pool blanket, solar heating, re-configuration of piping and installation of a water tank.

“The installation of the efficient three speed pump solution on the pool, in addition to a filter pump timer, would cost around

“The first priority area for cost effective energy improvements identified by the report were behavioural based energy savings ...”

“Homeowners can now trust specially trained Master Electricians to provide expert advice to make the smartest choices to achieve savings and repay investments in the quickest possible time.”

$3,100 and achieve savings of $742 annually, to be fully repaid within 4.2 years.

“Taking advantage of renewable energy by installing 3kW solar arrays would cost $9,500, saving $1,866 annually, with a return on that investment achieved in 5.1 years.”

Brett said that generally, the first priority area for cost effective energy improvements identified by the report were behavioural based energy savings, such as reducing pump filtration run times to match seasonal requirements.

“This is as simple as reducing the 6-8 hours running time in summer to 2-3 hours in winter. With the addition of other similar measures, this will achieve cost-free savings of $103 annually for the Ficks,” Brett said.

The second priority area identified demand management techniques, such as using an alternative tariff connection to an under counter standard dishwasher, and the installation of efficient pool and spa pumps. An investment of $1,700 would return $644 in annual savings, with a complete payback achieved in 2.6 years.

If the Ficks chose to implement all energy savings initiatives, including additional measures such as Smart Web Metering and LED fitting replacement, they could achieve a 45.1 percent reduction in consumption, delivering $3660 in savings annually.

Master Electricians Executive Manager, Andrew Bailey, said that determining the top priorities for energy efficiency and savings is the most important calculation before making any significant investments.

“Homeowners can now trust specially trained Master Electricians to provide expert advice to make the smartest choices to achieve savings and repay investments in the quickest possible time.

“The Fick family now know they can also get Brett, as a Master Electrician, to return to do the work identified by the audit to achieve the savings to cut their power bills,” he said.

Residential energy audit programs comparisons The table below compares and contrasts the three programs : Program Deliverables Uses non electrical workers to undertake work Provides a basic report with any capital cost estimates to implement energy savings Provides a power monitoring device in price Provide water efficient showerheads to householders Energy Star rating of household energy efficiency Identify all energy savings measures at the property including pools Energy audit balanced against electricity account data and major energy uses Prepares a power demand savings projection of the property Energy saving measure ranked to return on investment Electrical Contractor can install energy efficiency devices Electrical Contractor has completed an equivalent to a Cert IV in Energy Auditing www.masterelectricians.com.au

Green Loans Program ✔ ✔

ClimateSmart EMI Energy Home Service Audit Program

✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

13 ME

Comparison of Annual electricity Bills in 2015 (with and without 60% Energy Saving) $2,148

4,000

$1,760

3,500 3,000

$1,392

$1,425

$1,298

$1,684

$1,198

$1,244

2,500 2,000 1,500 1,000 500 QLD

NSW

VIC

WA

SA

NT

TAS

ACT

2,321

2,376

2,164

1,997

2,944

2,806

3,580

2,073

928

950

866

799

1,178

1,122

1,432

829

$ in 2015

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the master electrician

WINTER 10

ME 14

feature

SWITCH THINKING ON SAFETY,

MASTER ELECTRICIANS URGES GOVERNMENTS Around 15 Australians are killed each year in home electrical accidents, that could be prevented with safety switches, according to a new report released

by Master Electricians Australia.

www.masterelectricians.com.au

15 ME Almost 20 times that number of people are hospitalised as a result of burns or other injuries sustained in domestic electrical accidents.

The report, Switch Thinking – Preventing Electrical Deaths in Australian Homes, was compiled in the wake of the three electrical deaths under the Federal Government’s Home Insulation Program (HIP).

It contains a series of wide-ranging recommendations which, if adopted by state and territory governments, would see safety switches required to be fitted on every practicable circuit in every Australian home within five years.

The report examines fatalities and injuries in Australian homes, including those that took place under the HIP. It looks closely at regulatory requirements in each state and territory, and the take-up rate for safety switches.

It finds that regulation is patchy across Australia, and the requirements for safety switches vary widely from state to state.

It also finds – in line with the recommendation to cover all circuits – that Australians need to install another 26.5 million safety switches to provide complete protection in the existing housing stock.

The report sets out a timetable that will allow governments to introduce the required changes without a significant impact on home owners, the manufacturers and suppliers of safety switches or the electrical contracting industry.

CEO Malcolm Richards said Master Electricians would present the report to each state and territory government, and would lobby strongly for the recommendations to be implemented.

“This is a long overdue initiative that will save hundreds of lives in the years ahead.

“This is a long overdue initiative that will save hundreds of lives in the years ahead”

“Master Electricians will be lobbying very hard in coming months to get the various governments on board with this proposal.

“We’re not claiming that safety switches will prevent every single electrical death or injury. However, we can be sure that – based on historical trends – around 100 people will die unnecessarily in the next seven years if these recommendations are not acted upon.

“That is simply unacceptable in a developed nation such as Australia. We have always acted to embrace technology that can save lives – such as seatbelts or airbags in cars.

“Safety switches have been commonplace in some Australian homes for decades. It’s time that all Australians – no matter where they live or what kind of home they have – enjoyed the same level of protection,” Mr Richards said.

The Switch Thinking report found that only 60 per cent of homes had safety switches installed. Around half of these had two safety switches, and half had one. Some 40 per cent of homes had no safety switch.

However independent research on public attitudes, commissioned by Master Electricians as part of the Switch Thinking project, showed that more than 80 per cent of people believed they were very well protected or well protected by safety switches at home.

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WINTER 10

ME 16 “This reveals an alarming disconnect between perception and reality, given that we know at least a quarter of these people have absolutely no protection from safety switches.

“And almost none of them would have safety switches on every circuit, meaning they are susceptible to the kinds of tragic accidents that have claimed a number of Australian lives over the last year.

“Water incursion, a nail or staple through a cable or a faulty appliance can all lead to earth leakage on circuits other than power and lighting. If there is no safety switch on that circuit, the consequences can be fatal,” Mr Richards said.

The research found that around 80 per cent of people agreed, or strongly agreed, that safety switches should be compulsory on all circuits. There was a clear preference from consumers for governments to first target rental homes, new homes and homes being sold, and this is reflected in the Switch Thinking recommendations.

The public was also much more likely to support retro-fitting of safety switches if there was some form of government subsidy.

Mr Richards said the report acknowledged there would be some technical issues with some circuits supplying older appliances such as hot water systems or ovens.

“These will be overcome in time as appliances are upgraded. In the meantime, the Queensland Government has already established a protocol for dealing with this very situation in relation to installing foil insulation.

“This shows that safety switches can be fitted to all practicable circuits. While there may always be some exceptions, the vast majority of homes and circuits can have safety switches fitted in order to save lives.

“It’s time for governments, consumers and even electrical contractors to switch thinking on this important issue.”

The report will be available through the Master Electricians website – www.masterelectricians.com.au – in the coming weeks.

newsflash

PROMISING RUGBY PLAYER ELECTROCUTED A promising Australian rugby union player died when electrocuted on a railway line in England.

Dan Robinson, 21, who played for Gordon in the Sydney club competition, was killed crossing rail tracks in London, according to club general manager David Bezer. http://bigpondnews.com

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Reap the benefits When you become a Master Electrician you gain access to a range of benefits and services that will help your business thrive.

Unlimited access to a technical hotline When you need assistance with interpreting standards or advice with technical, safety or compliance matters, we’re there to help.

Master Electricians has a large team of qualified and experienced technical officers on call when you need it most.

Interactive job lead program When customers need an accredited and reliable electrician, they turn to the name they know and trust - Master Electricians.

Through our job lead system, customers register the details of their job which we pass on to you, at no cost.

Master Electricians – setting you up for success To find out how to take advantage of these essential services, contact Master Electricians today www.masterelectricians.com.au or 1300 889 198

ME 18

thebuzz Here’s the latest news from the electrotechnology industry across Australia.

Emission trading scheme shelved – but no time to tread water The recent decision by the Federal Government makes it appear the pressure has been taken off on an emissions trading scheme. But according to industry expert, Mr Matt Shorten, a virtual ETS is now in place.

Shorten says the decision by the Federal Government to defer its Emission Trading Scheme (ETS) to 2013 is in danger of giving businesses a sense of ‘false

reprieve’ in terms of moving to reduce their carbon emissions.

“There will be a carbon price across the Australian economy, maybe via an ETS, maybe via an alternative mechanism, but ultimately it is inevitable and really necessary to drive an adjustment to a low carbon society with greater ecological balance,” he said.

“The message really has to be, don’t shelve localised action. Moves to internalise carbon costs are underway and as the government and other key commentators on the topic have always said, the longer we leave it, the greater the expense.”

New Electrical Licensing Board in WA The State Minister for Commerce recently appointed a new Electrical Licensing Board which commenced its term of office on 1 February 2010.

The new Board represents the interests of consumers of electrical services, either through the use of electrical contractors or through the direct employment of electricians.

The new Board comprises of: • Kevan McGill – a chairman with management and technical experience in the electrical industry • Jim Murie – representing the interests of electrical workers • Gregory Grundy – representing the interests of electrical workers with restricted licences • Peter Beveridge – representing the interests of electrical contractors • Geoffrey Bryant – representing the interests of large businesses, who are consumers of electrical services • Peter Mittonette – representing the interests of small businesses, who are consumers of electrical services • Lynne McGuigan – residential consumer of electrical services • Don Saunders – representative of EnergySafety. www.masterelectricians.com.au

Downer group secures first release NBN contract Downer EDI Limited has been contracted to provide telecommunications network design services to NBN Co for its first release site pilot program.

CEO Downer Telecommunications, Peter Reidy, said the win reflects the depth of expertise and experience of the partnership between Downer and Australian telecommunications engineering specialists Kordia Solutions Pty Ltd, and augers well for future opportunities in the growing telecommunications sector.

The Downer Kordia venture was selected following a competitive tender process and is the first in a significant pipeline of opportunities for the venture in the areas of telecommunications network design, construction, operations and maintenance.

19 ME

WA FEED-IN TARIFF SCHEME DETAILS RELEASED Details of Western Australia’s renewable energy feed-in tariff have been unveiled by the state’s Energy Minister, Peter Collier.

Mr Collier announced state budget funding of $23 million to introduce a residential net feed-in tariff (FiT) scheme, providing a subsidy to householders with new and existing photovoltaic (PV), wind and micro-hydro systems.

“The net FiT scheme has been set at 40 cents per kilowatt hour on electricity exported into both the South West Interconnected System and regional grids,” Mr Collier said.

The Minister said the scheme would help system owners recover the cost of installing solar PV systems, with recipients receiving the net FiT payments for 10 years.

A feasibility study is also being undertaken into the potential for a similar scheme for businesses.

Industry superannuation funds Cbus and CONNECT merge It has been announced that a heads of agreement has been signed between industry funds Cbus and CONNECT which will see them work towards a planned merger this October, subject to a due diligence process.

Company representatives said that the in‐principle agreement represents a real and very tangible win‐win situation for all members and employers. They say it is a natural fit for the two funds coming together.

Renewable Energy Target (RET) reforms introduced into Parliament If passed, the legislation will split the 20 per cent RET in two – the Largescale Renewable Energy Target (LRET) and the Small-scale Renewable Energy Scheme (SRES).

The LRET will cover generation-scale renewable energy projects such as wind farms, commercial solar and geothermal and will deliver the vast majority of the 2020 target.

The SRES will cover household-scale technologies such as solar panels and solar hot water systems, delivering the remainder of the target.

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WINTER 10

ME 20

Carbon cuts set to create 4 million jobs

Wind desalination hub for South Australia Siemens Australia and Windesal have signed a Memorandum of Understanding that could see the establishment of 20 wind-powered water desalination plants across South Australia.

Port Pirie has been earmarked as a possible location for a water technology hub, which would showcase new water technologies including wind-powered water desalination.

Windesal Executive Director Barrie Harrop said that the plants would initially generate a combined total of up to 100 gigalitres of new potable water for the state, produced from seawater and brackish groundwater.

A company representative said that Siemens can offer Windesal a turn-key solution with the expertise to fully integrate wind power, diesel and desalinated water systems.

N.A.W Controls celebrates 20 years distributing products to the industrial electrical industry in Australia with a gala dinner.

Graeme Thomson, Marketing and Business Development Manager, of N.A.W Controls said that after 20 years in the business they had come a long way from meagre beginnings.

“The industrial electrical industry is incredibly diverse now and the days of 2 or 3 major brands distributing industrial electrical products within the industry have passed. “ We identified the need a number of years ago to offer a viable alternative and realised the key to being successful was to be innovative, which I believe we have achieved by offering alternative products, that are priced economically whilst still focusing on quality.

“The 20th anniversary dinner was a huge success. The milestone was celebrated at a gala dinner with 360 guests ranging from customers and suppliers to agents who have been involved with us along the journey,” he said.

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Instaltest combo “test sockets in seconds” training video released Emona Instruments, the Australia wide supplier of electrical testing equipment for electrical contractors, has released a training video called “Test Sockets in Seconds” for the InstalTest Combo multi-function electrical installation tester.

This short Training Module shows electrical contractors how to test sockets in seconds without cumbersome trailing leads using the InstalTest Combo. The “socket test” performs earth continuity, polarity and correct connections tests using the InstalTest Combo’s 5ohm and 10ohm resistor box connected at the switchboard. The InstalTest Combo simplifies socket compliance testing by reducing the number of tests required from 4 tests to a single push button with Pass/Fail indication.

Big cuts to carbon emissions and heavy investment in green technologies will create 3.7 million jobs across Australia by 2030, economic modelling commissioned for unions and green groups shows.

The ACTU and Australian Conservation Foundation have launched a modelling project, which has been six months in the works, in an effort to show serious efforts to tackle climate change will create jobs even in areas dominated by the mining and electricity industries.

The modelling breaks Australia into 65 regions and suggests that just one – far-western NSW – will lose jobs if Australia adopts a 25 per cent emissions reduction target by 2020, sets up an emissions trading scheme and makes significant investment in green technologies and energy efficiency.

The report finds that overall jobs will increase by 36 per cent across Australia in 20 years. ‘’The report shows regional areas, even those which produce coal and generate electricity, will have more jobs if we take strong action to cut pollution, but only if we act now,’’ ACTU president Sharan Burrow said.

SIEMENS TO UPGRADE MELBOURNE CBD SUBSTATIONS WITH STATEOF-THE-ART SWITCHGEAR Siemens has been awarded a significant electrical infrastructure contract with Victorian electricity distributor, CitiPower, as part of the Metro 2012 power upgrade project designed to service Melbourne’s CBD. The upgrade involves the installation of 35 high voltage Siemens gas insulated switchgear (GIS) units to be installed at the Bouverie-Queensberry (BQ) Zone Substation, located in Melbourne.

A further 27 state-of-the-art Siemens medium voltage air insulated switchgear will also be installed at the BQ Zone Substation in Carlton.

The $70 million large-scale power upgrade project undertaken by CitiPower will provide increased electrical infrastructure capacity to meet the growing population and energy demands within Melbourne’s CBD.

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ME 24

feature Households to pay almost $1000 a year more for electricity by 2015 Average Australian households will be paying over $50 per week for electricity within five years, according to the findings of a new study by the Energy Management Institute.

www.masterelectricians.com.au

25 ME Following the approval of price increases by state governments in Queensland, New South Wales, Western Australia and the Northern Territory, most household electricity bills will top $33 per week from July 2010 after the first hike in the series hits.

“Once new regulated retail prices come into effect in July 2010 households across Australia are expected to pay $200 per annum more for their electricity,” the study found.

“Based on average annual consumption per dwelling per annum, QLD households will face a 13.83 percent increase, 12 percent in NSW and 10 percent in WA. “Tasmania which has the highest average electricity consumption per year is expected to pay the highest electricity increase of around $224 per annum.”

The study found households in Queensland and New South Wales had

already faced increases over the last three years ranging from 25-43 percent.

“It is safe to assume that electricity costs will rise by 10 percent per annum over the next five years which with compound effects means that householders will be expected to pay more than 60 percent for electricity in 2015,” the report found.

State governments have approved the sharp price increases because of rises in energy, network and transmission systems, and retail costs.

In New South Wales, the main factor that will drive substantial increases in retail electricity prices for all customers relates to increased network charges.

“Electricity retailers pay for the use of network services to transport electricity to their customers, and pass this cost on to customers in retail tariffs. These charges, which are regulated by the Australian

Energy Regulator, will increase significantly over the next three years.”

In March, the Western Australian state government announced an increase in retail electricity tariffs, making the price of electricity more in line with the cost of supplying it.

“The cost for electricity rose by 7.5 percent from 1 April 2010, and increased a further 10 percent more from 1 July 2010,” the report said.

Following the first of the big increases in July, Australian household electricity bills will rise by 10 per cent per annum, totalling an $891 per annum increase, according to the study.

“QLD residents are expected to pay $870 per annum on top of today’s annual cost, NSW residents an extra $891 per annum, and VIC residents an extra $812 per annum,” the report said.

Average annual householder electricity bill by state State QLD NSW VIC WA SA NT TAS ACT

Prior July 2010 Bill $1,450 $1,485 $1,353 $1,248 $1,840 $1,754 $2,237 $1,296

$ increase after July 2010 $201 $178 $135 $125 $184 $175 $224 $130

Post July 2010 Bill $1,651 $1,663 $1,488 $1,373 $2,024 $1,929 $2,461 $1,426

$ increase In 2015 $870 $891 $812 $749 $1,104 $1,052 $1,342 $777

Predicted Bill 2015 $2,320 $2,376 $2,165 $1,997 $2,944 $2,806 $3,579 $2,073

Accumulative residential electricity price (2007-2008 to 2009-2010) Accumulative Increase (%)

QLD

NSW

NT

WA

TAS

SA

ACT

VIC

35.82

43.47

27.38

26.50

29.20

25.02

33.01

27.53

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WINTER 10

ME 26

feature

Managing aggressive outbursts at work

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27 ME

You’re behind schedule, trying to finish a job, pressure rises, tempers fray, and all too soon somebody loses it.

Some people respond by fighting fire with fire, others get the hump, but the truth is that most Australians prefer to avoid conflict.

But what’s the best way to handle a difficult situation such as this?

Recent research into conflict suggests some tactics are more effective than others.

James Glenn of Negotiation Beyond Conflict is an expert in conflict resolution and has recently interviewed key players in the building and construction industry.

He asked each of them about the types of conflict they encounter at work – what tactics they use to successfully manage conflict – what tactics they see other people using which fail – and what the disadvantages and benefits of conflict.

He interviewed 19 business leaders including CEO of Master Electricians, Malcolm Richards, CEO of L&H Group, Robin Norris, the Victorian GM of Clipsal, Russell Smith, and the National Secretary of the CFMEU, Dave Noonan. After many years at the top, you can be sure they had

“Difficult conflict reduces productivity by as much as 30 per cent.

Yet it turns out the problem isn’t ‘conflict’ at all. The real culprit is ‘unresolved conflict.’”

some very interesting things to say about conflict and how to manage it.

As you would expect, the interviewees highlighted that conflict is costly to any organisation. Malcolm Richards commented that any conflict leads to a significant drop in productivity.

But estimates of just how much productivity is lost are staggering – difficult conflict reduces productivity by as much as 30 per cent. That leaves some organisations limping along at 70 per cent output – imagine trying to run a business where staff and sub-contractors are paid for a full week but knock off at midday every Thursday.

Yet it turns out the problem isn’t ‘conflict’ at all. The real culprit is ‘unresolved conflict’.

As Glenn points out, conflict will always be a part of life. However, the issue is how we react, and further, how we process it. So exactly how do smarter operators resolve conflict?

Sorting through more than 20 hours of interviews, Glenn sought insights and trends

to identify how leaders effectively manage conflict. By drawing upon more than 230 quotes, and adding his own conflict resolution techniques and commentary, he wrote The Conflict Report.

One of the many findings in his research is that three tactics invariably fail in conflict situations: coercion, reduction and evasion.

The number one offender – coercion – which happens when one person forces another to comply. Remember those images of the Army Drill Sergeant bawling out the raw recruit? Not surprisingly, coercion often shows in the form of aggression.

General Manager of Comdain, John Coen, says, “I don’t think agression works at all... whether it be clients, suppliers or staff.

“Everyone seems to know so much more, so if you’re going to be aggressive you’ve got to have the facts.

“I think you used to be able to bamboozle people with aggression and get away with it, but although the industry is still full of it, I don’t see it working.

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ME 28

“... look the aggressor in the eye and calmly say – tell me what you want, and let’s work out how to make it happen.”

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“Unions tried it for years, now they’ve come back to not so much aggression in what they do now. They can still come in numbers and be big brutes and so on, but it’s not done anymore. Now it’s, – ‘Can we send an email or a bit of a chat to your boys?’ – and those sorts of things.

“I definitely say aggression doesn’t work anymore. Yes, you still see it used quite often but I don’t think it works,” he said.

These experienced leaders voted ‘aggression’ as the #1 tactic most likely to fail in a negotiation or conflict situation. And, this is where it got really interesting – if you’re on the receiving end of aggression, what’s the best way to manage it?

Glenn recommends a simple 4-step process to manage coercion: 1. Assume the other person doesn’t know better – their outburst is due to ignorance rather than intention. Or put another way, they don’t know how to manage the situation and become so frustrated that they ‘explode’ 2. Accept joint responsibility for the outcome – it’s no longer you or me, but both of us in this together. Implementing that outlook allows you to gain control of the situation (often referred to as shifting the balance of power) and to reassert your dignity.

Having just been yelled at, now you’re in control 3. Offer to fix the situation together 4. Outline your plan in a few words Putting this all together, simply look the aggressor in the eye and calmly say – tell me what you want, and let’s work out how to make it happen.

You don’t have to take a backward step and it’s not confrontational to the other person. It allows you to take control of a coercive situation by promoting a clear solution forward. This helps the other person to reduce their aggressive outburst, to regain control of their emotions, and focus on what needs to be done.

This means you can resolve the conflict and get back on the job, quickly.

It’s just one of many smart ideas to effectively resolve conflict. You can download The Conflict Report at www.negotiationbeyondconflict.com for $29.95.

Special Offer: Master Electricians, together with ECA has negotiated a deal that will allow accredited Master Electricians and ECA members the opportunity to gain FREE access to the report until 31 August 2010. Simply contact James Glenn through the website above to confirm you are either a Master Electrician or an ECA member to take advantage of this deal.

29 ME

meet a masterelectrician As the Managing Director of locally based Adelaide companies ERS (SA) Pty Ltd and Sharpe Electrical, David Sharpe is passionate about both businesses and further developing the electrical industry now and in the future. A self-confessed sportsman, David’s hometown of Adelaide has provided him the perfect opportunity to enjoy the best of both work and play.

Beginning his electrical contracting business 30 years ago in Gawler, the gateway to the Barossa Valley, David’s drive and astute business practices enabled him to service a large and varied client base, which included the completion of several major contracts. Strategic and planned expansion saw David relocating his business to Adelaide in 1990.

Since then, he hasn’t looked back. With a staff of over 85, David’s dedication to achieving excellence in the electrical industry led him, in 2009, to become the first Accredited Master Electrician in South Australia.

An achievement he doesn’t take lightly.

“Becoming a Master Electrician has added credibility to my business and given my team of electricians a heightened sense of pride and satisfaction.

“The Master Electricians code of conduct is very clear and I can honestly say I have noticed a cultural change to the way my team are operating.

“Every day, the electricians and apprentices see the signage on their vehicles and know they are part of a quality, professional organisation, which I believe creates an enormous power for positive thinking.”

With a solid business structure built upon four divisions – commercial/contracts, domestic, refrigeration and whitegoods service/repair, David feels confident that his business model is flexible and structured for consistency in the ever transient market place.

David has trained an experienced management and administration team who are personally involved with their clients. This level of connection means there is a holistic approach to delivering excellence in customer service, from the office, to the job site.

The culture at Sharpe Electrical and ERS is one of strong leadership, ongoing learning

Name: David Sharpe Company: ERS (SA) Pty Ltd and Sharpe Electrical and training with an emphasis on team spirit.

David feels this successful combination has led to the development and preservation of a team of quality tradesmen.

David is an avid supporter for a high level of learning and has implemented a series of work practices which allow his apprentices and tradesmen to constantly diversify their skill set.

“I am committed to using a stringent rotation system with my apprentices to ensure they do not work with the same tradesman for more than two months at a time.

“I want them to be hungry to learn and to take away the best advice they can from each tradesman including learning new methods, techniques and mannerisms, while identifying how to adapt to different environments.”

David believes his methods are key to a happy, flexible and engaged workforce.

Married for 30 years, David and his wife Deborah have lived with their two children Owen and Rachael in North Adelaide for 20 years. Owen is studying Law, Commerce and Human Resources at Adelaide Uni and Rachael is pursuing Human Resources at Adelaide University.

A compelling and passionate person, David brings these qualities to all areas of his personal and professional life, having served as a committee member of a variety of clubs and organisations including Electrical Standards Association, ETSA Advisory Committee and South Australian Veterans Tennis Club.

State: South Australia Status: Accredited Master Electrician David is a Vice-president of the Adelaide Football Club and has been a member and avid supporter of the Crows since inauguration. Further, he is a member of SA Great and a continuing participant in support of Variety, the Children’s Charity.

David’s discipline and energy in managing his businesses has been recognised by the Adelaide Football Club, who have this year invited David to contribute as a Coaches man in an advisory and development role at the Club.

Another great ambition of David’s is his 30 year involvement in harness racing.

Currently racing several horses under the Crest name, he has successfully bred, owned and sold numerous winners through family owned Arrowcrest Standardbreds.

David’s most treasured highlight was racing Group One winning mare ‘Elysees Crest.’

David feels that his involvement in this range of organisations has provided him further business education. One such principle includes understanding and valuing the support of professionals in fields of finance, human resource, legal and government.

David believes in loyalty, simplicity and accountability in all levels of life and business and says that any contractor striving to be a Master Electrician should work towards achieving it from today onwards.

“Use the tools you are given and practice them every day – it’s simple, effective and it has proven to work.”

the master electrician

WINTER 10

ME 30

feature

WINTER ESCAPES Whether you want to hit the beach, explore the unknown, have a run on the slopes, or simply sit back and enjoy the scenery, our amazing country offers an abundance of winter break getaways sure to satisfy the avid traveller.

This edition we look at five winter escapes from some of our most breathtaking destinations.

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31 ME

The Coral Coast Fancy escaping the bleak winter months but don’t want to travel overseas? Feel like a blue sky holiday on endless white, uncrowded beaches, but don’t want the hassles and crowds of Bali?

Well here’s the good news! Australia’s Coral Coast offers the perfect winter escape, and it’s right on your doorstep in Western Australia! This magical region of the state runs from the mystical Pinnacles in the south, to the amazing Ningaloo Reef in the north. In between there are tranquil beaches, rugged gorges, colourful coral reefs, untouched national parks and a variety of wildlife – the envy of many.

Some of the country’s most incredible holiday destinations are dotted along this 1,100 kilometre stretch of the Western Australian coastline known as the Coral Coast.

The adventure begins in Cervantes and the Pinnacles, an easy two and a half hour drive from Perth, heading north along the Western Australian coast.

Venture further and you’ll reach the favourite holiday destination of Jurien Bay, the rugged beauty of Kalbarri, the friendly dolphins of Monkey Mia and the gateways to the incredible Ningaloo Marine Park – Coral Bay and Exmouth.

While much of Australia is closing down for the winter months, Australia’s Coral Coast comes to life. So leave the winter blues and your passport behind and head west for the perfect unspoilt, uncrowded, underwater, holiday of a lifetime.

this amazing fringing reef, or snorkel with the giants of the deep the whale shark.

Swim with whale sharks on the Ningaloo Reef The experience of a lifetime – swim with the whale sharks of Ningaloo Reef. Harmless to humans, they are the world’s largest species of fish and can grow up to 18 metres in length.

The opportunity to swim with the sharks attracts visitors from far and wide. It’s one of the very few regions in the world where they congregate regularly in coastal waters and are easily accessible for whale shark watching tours.

The Pinnacles of Nambung National Park Attracting over 190,000 visitors each year, the Pinnacles of Nambung National Park are the major natural attraction in the Coral Coast region of Cervantes and Jurien Bay. The park is located just 250 kilometres north of Perth and covers an area of 17,487 hectares, providing natural habitat for an extensive array of native animals and bird life.

A visit to Australia’s Nambung National Park and the Pinnacles is a must. These amazing natural limestone structures, some standing as high as five metres, were formed approximately 25,000 to 30,000 years ago, after the sea receded and left deposits of sea shells. Over time, coastal winds removed the surrounding sand, leaving the pillars exposed to the elements.

Abrolhos Islands Must dos:

Snorkelling the Ningaloo Reef Snorkelling the Ningaloo Reef of Western Australia’s Coral Coast is an absolute must if you’re visiting Exmouth or Coral Bay. Regarded as one of the last great ocean paradises on Earth, you can access this watery wonderland by simply stepping off the beach and into the sea. Why not join a tour and explore the outer coral gardens of

The Abrolhos Islands and their surrounding coral reef communities form one of Western Australia’s unique marine areas.

The Abrolhos Islands lie about 60 kilometres west of Geraldton, on the Western Australian coast, and consist of 122 islands clustered into three main groups: the Wallabi Group, Easter Group and Pelsaert Group, which extend from north to south across 100 kilometres of ocean.

Lying in the stream of Western Australia’s warm, southward-flowing Leeuwin Current, the marine environment surrounding the Abrolhos is a meeting place for tropical and temperate sealife.

The beautiful but treacherous reefsurrounded atolls have claimed many wrecks over the centuries. The most notable was the Batavia in 1629.

Today the Abrolhos Islands are the main source of supply for the rock lobster fishing industry.

The Snowy Mountains The Snowy Mountains, where Australian history and mountain high adventure collide in spectacular style. From mid June to October, the region affectionately known as ‘The Snowies’ becomes an alpine wonderland.

The Snowies offer what many to believe as the best skiing in Australia. The slopes cater for all skill levels, from beginners right through to advanced. You can try your hand at some of the country’s best snow sports, experience a downhill run or go crosscountry on your chosen apparatus – skis or a snowboard.

The snowfield resorts offer exhilaration and spectacular scenery by day – and an engaging combination of warm fires, boutique stores, nightspots and cosy accommodation by night.

You can stay in any one of the six regions: Thredbo – Is renowned for a vibrant village atmosphere, its world famous night-life and aprè ski facilities. Whatever your style, Thredbo has something to cater for everyone.

Perisher – Is the Southern Hemisphere’s largest resort which covers four main mountain areas: Mt Perisher, Guthega, Blue Cow and Smiggin Holes. Perisher Valley is set on an enormous 1,245 hectares of skiable terrain over four mountain peaks.

Mt Selwyn – Is the perfect place to learn to ski or snowboard with a wide range of

the master electrician

WINTER 10

ME 32

programs available from the MILO Snow Sports School. This mountain offers good value for money with many fun and exciting activities for the family to enjoy.

Charlotte Pass – Is Australia’s highest Alpine village at 1760 metres above sea level and is blanketed with snow for most of the winter months. No cars or buses are permitted past the gates at Perisher making Charlotte Pass a true alpine experience.

Jindabyne – For many people, Jindabyne is the place to stay for those who are seeking the night life or activities away from skiing, for others it can be a cost effective way to see the snow, especially if they are not sure what resort to start off at.

Alpine Way – Is the road that connects Jindabyne with the Ski Tube and Thredbo Alpine Resort. Alpine Way accommodation is set in a rustic location offering stunning views of the mountain ranges and higher elevated accommodations offer Lake Jindabyne views.

coast. The lower Snowy River has sandy beaches and broad deep stretches of water, making it a wonderful place for swimming, canoeing and camping.

Experience the Boggy Creek Show The two hour Boggy Creek Show combines all the skill of horsemanship, mustering, whip cracking, working dogs and sheep tricks with humour, a naughty kelpie and a stubborn mule. There are not many truly traditional family farms left in the high country. The Boggy Creek Show reflects Australia’s iconic farming values and practices, ones that people from all around Australia, and the world, can recognise and identify with.

Stay in an historic 1938 Mountain chalet

Take a journey to the summit of Mount Kosciuszko, Australia’s highest peak.

You will be treated with sweeping views over the main range and beyond to the Victorian alpine terrain. A truly breathtaking experience.

You will be immediately charmed by the ‘grand old lady of the mountains’ that is the Kosciuszko Chalet Hotel. Built in 1938, the Kosciuszko Chalet Hotel is brimming with charm and the history of skiing in the Snowy Mountains. The Kosciuszko Chalet Hotel has views of Charlotte Pass Ski Resort and you can ski to the lifts right from the front door. The Kosciuszko Chalet Hotel is a ski-in ski-out hotel. Jump onto your skis at the front door and head straight to the lifts. There is also an equipment storage area and drying rooms located throughout the hotel.

Play golf at the highest course in Australia

The Whitsundays

Must dos

Watch the sunrise from the summit of Mount Kosciuszko, the Australian mainland’s highest mountain

Play a round of golf on Australia’s highest course. The nine hole, AGU rated course is bordered by the Thredbo River and has unique and challenging features such as the snake pit and Wally Wombat’s House.

Explore Australia’s highest river, the Snowy River The Snowy River is an internationally recognised symbol of a wild and free river.

It is part of Australia’s folklore heritage and flows from the high country down to the

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A visit to the Whitsundays offers something for everyone, from a fun-filled, adventurepacked family holiday to a luxurious romantic escape for two. With so much natural beauty on offer, you can snorkel or scuba dive on the Great Barrier Reef, soak up the sun on Whitehaven Beach or sail around the Whitsunday Islands. The hardest part will be choosing how to fit it all in.

The 74 Islands of the Whitsundays form the largest offshore island chain on

Australia’s coastline. With ten resorts on eight islands there is something for every visitor. Whether it is eco-style, family friendly, all-inclusive, activity based, food and wine focused or pure luxury, there is a resort experience to suit everyone.

Party on Daydream, hit the water sports in Hamilton, honeymoon on dreamy South Molle or just chill out with a cocktail on the soft, white sand of any one of the other five Whitsunday Islands. For accommodation, you’ll find everything from five-star resorts to the back-to-nature simplicity of tents in natural settings. You can go castaway on many of the Great Barrier Reef’s lush island national parks. There’s Green and Fitzroy islands near Cairns, and Dunk, Bedarra, Hinchinbrook and Orpheus islands further south. Head to Hayman, Heron and Lizard Islands for superior resorts and diving.

Must dos

Set sail and explore one of the Seven Wonders of the World Jump aboard a world class vessel for an adventure of a lifetime. You can swim, snorkel or dive around the World Heritage-listed Great Barrier Reef, a living masterpiece so big it can be seen from outer space. This is truly the best way to appreciate the crystal clear waters, marine life and amazing coral formations.

Stretching over 2,000 kilometres along the Queensland coast, options are in abundance. Hop between the pristine, palm-fringed islands on top, and then explore the rainbow-coloured coral islands and marine life below.

Swim at Whitehaven Beach As soon as you arrive it’s easy to see why it is the most photographed beach in Australia and has been named ‘Queensland’s Most Beautiful Beach’ by Keep Australia Beautiful and Queensland’s ‘Friendliest Beach’ in 2009.

Whitehaven Beach is a pristine, award winning beach on Whitsunday Island, the largest of the 74 islands in the Whitsundays.

33 ME

Whitehaven Beach stretches over seven kilometres and boasts brilliant silica sand that is among the purest in the world. Sink your feet into the sand and wade into the warm waves that gently crash against the shore and you’ll soon realise why our Aussie beach is world famous.

At the northern end of Whitehaven Beach is Hill Inlet, a stunning inlet where the tide shifts the sand and water to create a beautiful fusion of colours. Many people claim Hill Inlet and Whitehaven Beach are the most beautiful places they’ve ever seen.

Spend a memorable night on the reef and under the stars on a Reefsleep Reefsleep is a Whitsunday and Great Barrier Reef unique accommodation option. Imagine experiencing all the splendour of the Great Barrier Reef, at night. Be a part of the reef’s nocturnal activities as the many colourful reef fish and sensational coral formations come to life. Sit back, relax and enjoy the solitude and tranquillity of the Great Barrier Reef in a decidedly individual environment.

Reefsleep is a tourism award winning unique accommodation option, the only experience of its kind in Australia - what could be more perfect?

Fly over Heart Reef for a bird’s-eye view of this amazing icon Take a very special flight over one of Australia’s most iconic reefs, Heart Reef.

This amazing masterpiece is a beautiful composition of coral that has naturally formed into the shape of a heart. Seeing the unique heart shaped coral formation from the air is a Whitsunday experience you will never forget.

Hike through a National Forest on the Whitsundays Great Walk Enjoy a different Whitsunday experience and escape to the tropical refuge of the Conway Range. The Whitsunday Great Walk takes you on a 30 kilometre journey through Conway State Forest, starting

at Brandy Creek, and finishing at Airlie Beach. Whether you decide on a short, full-day, overnight or extended walk, The Whitsunday Great Walk and the new Ngaro Sea Trail offer a rare visitor experience that few have ever participated in.

Tasmania’s East Coast Tasmania’s laid-back east coast is heaven for devotees of squeaky, white-sand beaches, fishing and a slow-paced seaside atmosphere. Mild, sunny days lure summer holidaymakers from Hobart, but for the rest of the year things are pretty relaxed. The voluptuous goblet of Wineglass Bay and pink granite peaks in Freycinet National Park are world famous, but even from the highway the water views will have you reaching for your camera.

Wineglass Bay One of the country’s most remote beaches, the crescent moon-shaped Wineglass Bay consistently hits the most beautiful beaches on the planet lists.

It’s tucked away on the Freycinet Peninsula, around three hours from Hobart and its sparkling sand and turquoise water is the playground for dolphins and whales on their seasonal migratory trails.

Bay of Fires This internationally known hotspot still remains relatively undiscovered.

With scenery that will take your breath away, you are guaranteed a truly unique Australian experience.

This spectacular 29 kilometre stretch along Tasmania’s east coast is made up of a stretch of beautiful beaches known as the ‘Bay of Fires’. It extends south from Eddystone Point to Binalong Bay. Condé Nast named it the second most beautiful beach in the world, and in 2009 Lonely Planet declared it the world’s hottest travel destination. Despite that, you can enjoy its solitude and beauty as well as the

surrounding national park quite possibly without seeing another person.

The combination of crystal clear water, white sand and huge boulders splashed with brilliant burnt orange will take your breath away.

Must dos

Have a meal at Angasi Restaurant Perched on the edge of Binalong Bay, this restaurant is city-sleek with million dollar views. Its reputation for serving up some of Tasmania’s best cuisine is almost as famous as the bay itself.

Named after the native Tasmanian oyster grown in Georges Bay, St Helens, Angasi is open every day from 9am.

Savour an oyster at the Freycinet Marine Farm Visit the Freycinet Marine Farm at Coles Bay to savour freshly shucked Pacific Oysters and Tasmanian Blue Mussels. The fresh oysters are harvested daily from the farm’s different growing regions which total just less than 150 acres with a mixture of estuarine and fully marine growing areas.

Enjoy a wine at the Spring Vale Winery First planted in 1986, the six-hectare (15-acre) vineyard produces pinot noir, gewurztraminer, pinot gris and chardonnay grapes. Spring Vale is known for its intense varietal wines, which reflect the ideal growing conditions of the east coast. The Freycinet region is renowned for having the greatest hours of sunlight in Tasmania, a contributing factor to the intensity and structure of the Spring Vale wines. All vineyard operations are carried out by hand, and the wines are made on-site.

Find a diamond at Flinders Island Flinders and its surrounding 51 islands are all that remain of the land bridge that once connected Tasmania to mainland Australia.

It is an island of dramatic and varied landscapes, from the pink and grey granite cliffs of Mount Strzelecki and Mount

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Killiecrankie to the gentle, green farmland that rolls through the island.

At Flinders Island you will truly feel that you have ‘gotten away from it all’.

Try your luck at finding a diamond, walk across unspoiled beaches or dive among shipwreck dive sites.

Darwin For most of the world, winter means layering up and heading indoors. Not in the Northern Territory, when the dry season from May to October is the perfect time to get outside and celebrate.

Darwin, the Northern Territory’s vibrant capital, is a city with influences that are as much Asian as they are western. A city with dozens of nationalities sharing an easy-going lifestyle, Darwin is located on a peninsular with the sea on three sides.

It is a place unvisited by winter where the weather can usually be described as balmy.

Set among the tropical shores of a harbour which is seven times the area of the Sydney Harbour, the city has national acclaim for its relaxed, contemporary lifestyle and personality.

Darwin is a gateway to explore the best natural and cultural attractions the Northern Territory and Australia has to offer, including World Heritage-listed Kakadu National Park, Litchfield National Park, the Tiwi Islands, Arnhem Land and Nitmiluk National Park.

Darwin’s colourful history and proximity to South East Asia has made it one of Australia’s most culturally diverse cities.

Today, more than 50 nationalities make up its population, including the area’s traditional landowners, the Larrakia Aboriginal people.

Darwin is well appointed, possessing most of the amenities expected of a much larger city. Watching sunsets and storms are something of a local pastime, and after a cleansing rain shower you can almost hear things growing.

www.masterelectricians.com.au

Forget hibernation. This winter, get out and embrace the rich culture and quirky humour of this unique part of Australia.

Must dos

Visit the world famous Mindil Beach Markets Experience the atmosphere and flavours of the famous sunset markets which are held every Thursday and Sunday night between May and October. The markets boast up to 300 stalls including 60 food stalls featuring cuisine from Turkey, Greece, Sri Lanka, South America, North Africa, India and all over South East Asia.

Don’t miss your chance to enjoy international cuisine, arts, crafts and entertainment. Try a delicious jackfruit curry, sip a fresh mango smoothie, or sample some crocodile jerky.

Feed the local marine life at Aquascene For a truly unique experience try Aquascene in Darwin. At high tide, hundreds of fish come into the shallows looking for a free meal – and they certainly get it at Aquascene! You can feed and even touch fish species including milkfish, bream, catfish, mullet and barramundi among others.

See a jumping crocodile You cannot visit Darwin and not experience a famous jumping croc cruise. The murky waters of the Adelaide Rivers is where the huge saltwater crocodiles lie. As you cruise down the river you will experience them jumping out of the water to excite, entertain and possible scare eager onlookers.

Enjoy a beautiful Darwin sunset Darwin Boat Can Regatta This mock-serious sporting event began as a creative way to clean up litter left by the workers rebuilding Darwin after Cyclone Tracey. Today the can boats are as long as 12 metres and carry some serious artillery, including flour bombs and water pistols.

Hundreds of locals cheer for events that range from a no-holds-barred boat race called Battle of Mindil and tug-of-war competitions on the beach.

Experience croc-free swimming Litchfield is the most popular National Park in the Northern Territory. It offers year round croc free swimming amongst very attractive and easily accessible surrounds.

A popular and recommended day trip from Darwin.

The 143,000-hectare National Park can be experienced by 4WD or hiking and offers a truly unique experience with natural waterfalls, plunge pools and tropical rainforest surroundings that can be swum in all year long.

Relax and enjoy a magnificent Darwin sunset onboard the Cape Adieu. You will experience a delicious Chef prepared banquet of fresh food and seafood all in seated dining comfort while cruising Darwin Harbour.

The cruise is BYO, which means you can save money by bringing along your own alcoholic or soft drinks. Eskies, ice buckets and glasses are all provided.

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generalnews ECA takes a bite out of $50 million training pie to offer more funded training to the electrical industry.

ECA has tendered for, and been successfully granted, a slice of the $50 million on offer to fund training places for existing workers, as part of the Federal Government’s Enterprise Based Productivity Places Program (EBPPP).

This opportunity will provide electrical contractors across the country the chance to partake in this nationally recognised training which can be facilitated through ECA. Following the successful trial in 2009 where more than 1,200 workers received valuable training, the former Minister for Education and Employment (now Prime Minister), Julia Gillard, announced in March that the Australian Government will co-fund almost 11,000 extra training places for existing workers in small, medium and large business to boost skills that are in high demand.

The Australian Government, in partnership with industry, committed $40 million to the EBPPP, which began in March 2010 with a second round of funding worth $10 million due to be allocated before July 2010 which would deliver an estimated 2,700 additional training places.

The rollout of the EBPPP will mean more than 2,350 businesses across the nation will have the opportunity to upgrade the skills of their existing workers, especially those on the priority occupations list such as the electrical industry.

Under the new program, the government will fund up to 90 per cent of the cost of training for a range of Certificate III to Advanced Diploma level qualifications, depending on the size of the business.

Organisations with fewer than 100 employees will receive 90 per cent of their training costs. Those with between 100 and 199 employees will receive 75 per cent of their training costs, and those with 200 or

more employees will receive 50 per cent.

Master Electricians Training Manager, Veronica Mauri, said that Master Electricians will work with enterprises and members to coordinate and deliver the training to strengthen workforce capabilities and ensure this industry remains a positive contributor to the Australian economy.

All together, 510 funded places are available under the EBPPP in the following courses: • Certificate IV Electrical – Instrumentation • Certificate IV Industrial Electronic and Controls • Certificate IV Hazardous Areas • Certificate IV Photovoltaic Systems • Certificate IV TAA • Certificate II & III TelecommunicationDigital Reception Technology If you are interested in how you can take advantage of these funded qualifications, please contact the training department on 1300 889 198.

CIRT HELPS YOU TO REDUCE THE DRAIN ON YOUR COMPANY’S CASH FLOW CIRT was established in 1990 to provide redundancy benefits to the electrical industry.

CIRT allows employers to contribute money each month on behalf of their employees. That way if a redundancy occurs, the CIRT contributions form either part or all of any redundancy payment and the employer can include the money already contributed as part of the redundancy payment.

CIRT provides benefits for the following situations: redundancy, retirement, leaving the industry, severe financial hardship, total and permanent disability, death.

Contact CIRT now for all your industry redundancy needs.

Administered by Malcolm V. Leeke & Co. Chartered Accountants

8 McIlwraith Street PO Box 42 Everton Park Brisbane QLD 4053

Phone 07 3506 7788 Fax 07 3506 7700 Toll Free 1300 200 123

Email enquiries@cirt.com.au Website www.cirt.com.au

Supported by

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news from thedistributors SOUTH AUSTRALIA: ETSA Utilities Electricity distribution prices to rise $20 for SA customers in 2010-2011 ETSA Utilities CEO Rob Stobbe has responded to the release of the independent Regulator’s final determination on distribution network pricing for 20102015, with news of the specific impact for customers.

“Following the determination, our next task is to set our tariffs for 2010-2011. We’ll finalise these and, with various adjustments that moderate the impact of the regulator’s decision, we expect the impact will be an increase of about $20 for the typical residential customer in 2010-2011 and of a similar order for a typical small business customer,” Mr Stobbe said.

He said ETSA Utilities expects distribution costs to increase the final price paid by customers by about 3 per cent p.a. (including CPI estimate of 2.52 per cent p.a.) over the five years of the regulatory period.

(Note: distribution costs make up about 35 per cent of the bill for South Australian residential electricity customers).

“This will mean distribution cost increases for residential customers averaging about $50 per year,” Mr Stobbe said.

“While it has not agreed to all that we proposed, the Australian Energy Regulator (AER) has approved a capital program of $1.65 billion that is essential for supporting the state’s growth and ongoing prosperity.

“In doubling our investment in the next five years, we will be able to build the capacity of the network to meet growing demand as South Australia grows; to upgrade ageing assets; improve security of supply; and maintain reliability,” Mr Stobbe said.

“The increases announced today are considerably lower than those determined or proposed for interstate and ensure ETSA Utilities remains a national cost efficiency leader in electricity distribution,” Mr Stobbe said.

www.masterelectricians.com.au

WESTERN AUSTRALIA: Western Power Western Australian Distribution Connections Manual Western Power and Horizon Power are pleased to announce the publication and release, via their respective websites, of the new Western Australian Distribution Connections Manual (WADCM).

Both Network Operators recognised that a consolidated Manual was needed to provide clear connection guidelines in a format and language familiar to customers, architects, electrical consultants, electrical contractors, builders and manufacturers. The links below will take you directly to the Manual.

For Horizon Power: http://www.horizonpower.com.au/business/manuals_and_standards/Western%20 Australian%20Connection%20Manual.html

For Western Power: http://www.westernpower.com.au/mainContent/connectionsUpgrades/policiesRegulations/ technicalDocumentation.html#wadcm The application of the information within this manual, and subsequent amendments, is not retrospective unless an existing electrical installation, or part thereof, constitutes a safety issue as determined by an authorised inspector under the Energy Coordination Act 1994.

This first edition of the manual covers new, upgraded or relocated customer electrical connections to either a Western Power or Horizon Power distribution network within Western Australia. The requirements will apply as soon as is practical during the period up to, but not exceeding 6 months from the date of publication, after which time the requirements will be compulsory when seeking to facilitate a connection.

Where work on an electrical installation was commenced or formal contracts to undertake electrical work were signed prior to the publication of these requirements, a participating network operator may grant permission, on receipt of an application, for exemption from these requirements. This will allow for the electrical installation to be completed in accordance the previously published network operator requirements.

This Manual supersedes the following previously published policies and guidelines: • Horizon Power’s Section 13 of the 2008 edition of WAER • Western Power’s Transitional (Interim Edition) Connections Manual ( issued August 2008) • Western Power’s Substation Standard DSB 95/5 (issued April 2009) • Western Power’s Substation Standard DSB 95/6 (issued May 2009) • Western Power’s Metering Requirements (issued September 2006) • Western Power’s 415 Volt Switchboard – Current Transformers, Meter Panels and Wiring. (issued June 2004) • Western Power’s Policy and Technical Requirements for AMR Systems (DMS 1401689 v13) • Western Power’s Service Protection Devices (SPD’s) (issued June 2003)

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NSW: Energy Australia Hunter and Sydney to become international smart grid showcase EnergyAustralia Managing Director, George Maltabarow, has welcomed news that EnergyAustralia had been selected as the winning Smart Grid, Smart Cities bid, saying it would lead to ground-breaking changes to the country’s energy industry.

Mr Maltabarow said the Federal Government funding would allow a commercial-scale smart grid to be rolled out across five sites in Sydney and the Hunter.

“Building a smart grid on such a large scale will keep Australia at the forefront of energy technology,”said Mr Maltabarow.

“This trial will showcase the future of electricity networks in Australia, including self-healing when faults and interruptions occur and greater customer control.

“New generation smart meters will be rolled out to 50,000 homes at five sites in Newcastle, Scone, the Sydney CBD, Ku-ring-gai and Newington. Around 15,000 households will become ‘smart homes’ to trial a new breed of inhouse displays and websites that track electricity and water use, costs and CO2 emissions,” he said.

“These homes will test remote control of appliances including air conditioners and innovative pricing packages to help reduce energy use and greenhouse gas emissions.

“Households in Scone will become virtual green power stations in battery storage trials, allowing them to help power local streets.”

The rollout of 12,000 smart sensors across EnergyAustralia’s electricity network will be fast-tracked to allow earlier fault detection and repair, including self-healing of some faults.

“Renewable energy and battery storage trials will see power generated locally in buildings in Sydney’s CBD and Sydney City Council’s fleet of 20 electric vehicles will test battery storage and smart charging points,” he said.

“A second electric vehicle fleet will be tested and special charging stations built in public areas to test how electric cars can be charged from multiple locations on the grid.

The proposal was submitted to the Federal Government by EnergyAustralia in partnership with local councils across the Hunter and Sydney, some of the world’s

largest IT and smart grid multinationals, water and energy utilities and Australia’s top research institutions.

“Winning the Smart Grid, Smart Cities bid is an exciting opportunity to expand our smart grid rollout even further, at a much faster rate and on a greater scale than we’ve seen.

“EnergyAustralia’s plan includes the trial of new technology to help test the National Broadband Network roll out,” Mr Maltabarow said.

New golf enclosures VS and VF series Before we designed the new golf range, we decided to ask the real experts in enclosures: you.

So, professional installers from all over the world gave our Voice Of Customer program their ideas for making enclosure jobs more productive. Then, we applied those ideas in the new golf.

A discretely elegant new design that sets the standard for small and medium installations.

For more information regarding the new golf, please call 1300 850 253.

Discover how the new golf can make your job easier at designedbyyou.org/au

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newsflash

VICTORIA: Citipower/Powercor CITIPOWER AND POWERCOR DISAPPOINTED

BY DRAFT DETERMINATION CitiPower and Powercor Australia have expressed their disappointment with the draft determination on their price-service proposals for the five years 2011-16, released last month by the Australian Energy Regulator (AER).

The AER has cut capital expenditure proposals for the five years for CitiPower by 46 per cent, and for Powercor by 36 per cent.

CEO Shane Breheny said that the AER and its consultants appeared not to have fully understood CitiPower and Powercor Australia’s submissions.

“We have done more work than ever before developing our proposal, line by line from the bottom up. Like every electricity distributor in Australia, we are faced with an ageing network that will need increasing replacement to ensure the reliability of supply and the safety of the public. We also need to respond to community demand for more electricity at peak times,” he said.

Mr Breheny noted the AER has cut funding proposals for important projects

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because it claims they are unlikely to go ahead. Yet many of them are already underway, such as works associated with the security of supply and the growing demand in Melbourne’s CBD, and the construction of a new zone substation to service the growing Gisborne region.

The AER also appears to have excluded funding for key areas of concern to the Victorian community, including: • Costs associated with increased storms and outages driven by climate change • Additional preventive maintenance on high risk townships as identified in the Victorian Government Bushfire response of 2009 Mr Breheny also expressed surprise at the lack of consistency between the AER’s approach in Victoria and its recent price determinations in South Australia, Queensland and New South Wales.

Teen suffers electric shock A Warwick teenager narrowly escaped electrocution after a desk lamp plug broke as she removed it from the power socket. The 13-yearold suffered burns to her thumb and was taken to hospital for a cautionary echocardiogram. www.warwickdailynews.com.au

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letter of thelaw Landmark decision affects taxation of trusts – how you can avoid the risk of paying more tax than needed Any contractor who uses a trust, whether it be a family trust, unit trust or otherwise*, can be impacted by the High Court’s decision delivered in the Bamford’s case.

Bamford’s case was a fight between the tax office and a tax payer who had made a very large donation to the Church of Scientology, for which he claimed as a tax deduction. The tax deductibility of the donation was disallowed by the tax office.

The case is important to people with trusts as firstly, the High Court decided whether, and in what circumstances, the trustee of a trust can determine what is ‘trust income’, and secondly, because this in turn can affect who gets taxed and how much.

Trust deeds now need to be updated

Because of the High Court’s decision, people using trusts should now ensure their trust

newsflash DRY RIDGE MAN ELECTROCUTED AT LANDSCAPING BUSINESS A Central Kentucky man was electrocuted while unloading a dump truck at a landscaping business in Grant County, Coroner Marylee Willoby said.

Kenneth Tyler Cummins, 23, of Dry Ridge was helping employees unload the truck about 5:30 pm at Showplace Landscaping in Grant County, officials said.

The truck was parked underneath high voltage power lines, and the bed was fully tilted, according to the Grant County Sheriff’s Office. When the truck moved forward, the bed touched the power lines and the lines fell on top of Cummins, who was standing behind the vehicle.

Cummins was pronounced dead at the scene, Willoby said. www.kentucky.com

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deeds (the documents which govern each trust) each contain a specific clause which entitles the trustee to determine what ‘trust income’ is. Quite commonly, they do not.

Risk paying more tax There is a danger for contractors who use trusts, if their trust deeds do not give the trustee specific power. The tax office may apply its own interpretation of ‘trust income’ which creates the potential for you to pay more tax. This might be particularly important if you have had capital gains or capital losses, as many of us have had in recent years.

Procedural changes are needed Bamford’s case also means you should ensure the annual tax documents your accountant provides you for the trust, should include a resolution by the trustee which covers the calculation of ‘trust income’, as well as the distribution of that income.

You must therefore urgently: • Have your trust deed reviewed by a lawyer to check whether the trustee has the power to determine what is ‘trust income’. (At the same time, the lawyer doing the review can check a number of other issues which arise out of the Bamford’s case) • Make sure your accountant, when doing the annual minutes of the trust, includes a resolution covering the calculation of trust income as well as the distribution of it.

Some law firms, including McKays, have special offers of fixed fees for reviewing trust deeds to cover off these issues.

Because we have so many contractor clients, McKays has extended this offer to contractors and their related entities.

To have your trust deed updated and avoid the risks discussed above, call Sean Diljore on 07 3223 5909 or contact him by email at sdiljore@mckayslaw.com. Alternatively, call Ian Heathwood on 07 3223 5942 or email him at iheathwood@mckayslaw.com, today. * Excludes self managed superannuation funds

Tax time and your family business Sue Prestney FCA is a partner at MGI Melbourne and the Institute of Chartered Accountants’ spokesperson for small and medium enterprises. Sue is focused on taxation and business advice particularly family business advising.

She offers Master Electricians the following insider tips.

1. How can Master Electricians pick the right accountant for their business?

• Make sure the accountant is properly qualified with membership to a recognised accounting body • Ask the accountant whether they have experience acting for similar business and whether the size and type of your business is typical of their client base • Request an engagement letter, including their current charge-out rates and an indication of the annual fees • Ask what services are offered in addition to compliance services.

(Compliance services included BAS preparation, annual financial statements and income tax returns) • Make sure you feel comfortable with the accountant and you know the people who will work on your account with you

2. What can contractors do to make their accountant’s job easier?

• Ask the accountant to provide a checklist of information they will need from you to complete their work • Agree on a timetable for the delivery of the information and the preparation of the work • Provide all the information on the checklist at the one time, and at the time agreed in the timetable • Provide information clearly and neatly do not bring in the proverbial shoebox of pieces of paper

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upfront theinterview

Erik Scholz

After 17 Years with Clipsal including 3 years at the top, Erik Scholz departed happily to spend more time with family and pursue new business interests. The Master Electrician catches up with Erik to discuss life after Clipsal and finds him with more passion than ever about the future of the electrical industry. the master electrician

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the new Watt Hour Meter Slim, efficient, accurate with easy installation!

Also Available....

THE NEW 65A SINGLE PHASE & 3 PHASE KILOWATT HOUR METERS

“Whilst I have never seen myself as iconic, I have been fortunate enough to have been part of, and led a team of wonderful people. The exciting thing about the electrical industry is (and remains) the opportunities created by ongoing technological development. “

How have you found the transition from running Clipsal to a quieter, more balanced life?

My time at Clipsal was, from a personal and professional perspective, a fantastic period in my life, and I can honestly say that there was not a day when I woke up and didn’t look forward to going to work.

Being the first non-family member to take the helm after the sale of the business to Schneider Electric was a great honor. I look back over those years and still get excited about the many great achievements, and the unique contribution that Clipsal made to the Australian electrical industry with some amazement and pride.

The transition has been very positive.

Trying to get a balance between business and family is easier said than done, and I knew I could only achieve this by moving on from a role that was totally addictive and from a time perspective, incredibly demanding, to a more flexible life style.

What interests outside of work have you now found time to pursue?

I have always enjoyed reading, skiing, and being with our family, and now I can do this more effectively.

Advantages at a glance • Sets a totally new standard • Immediate measurement up to 32 A • Replaces the classic single phase a.c. watt hour meter • Quick, space-saving installation only 35 mm in width • An extremely compact product • Class 1 Accuracy • Suitable for verification • SO - interface for connection to energy management systems

CROFT/AMPERE/ME1/3P

Who else would you trust!

Ampere Electrical Manufacturing Co. Pty. Ltd. 168-176 High St Prahran Victoria, 3181.

Tel (03) 9510 4333, 9510 2428 Fax (03) 9510 5940 Toll Free: 1800 AMPERE (1800 267 373) www.ampere.com.au

www.masterelectricians.com.au

Can you tell us about your business ventures?

Initially, I acquired the Air Additions air-conditioning installation accessory business (four locations operating mainly in Queensland and Perth). In December last year, Managed Marketing and Sales became part of the group (Australia’s leading manufacturer of Electrical test tags) together with Rego Agencies and VWS Pty Ltd. I purchased an excellent manufacturing business in Melbourne called Rayson Industries, a market leader in a range of airconditioning products as well as electrical specialty exhaust hoods for the commercial and fast food market.

I have a shareholding in an excellent business called Enesolve, which focuses on providing consultancy and project management support for energy management on an enterprise based level.

Furthermore, I have invested in a joint venture called Ecopulse Technologies Pty

Ltd, a business which develops technology for monitoring of power and other energy forms. Shortly I will be expanding into the solar market.

All of the above fits into a fairly simple corporate structure, with an electrical groupScholz Industries (Manufacturing, and supplying products to electrical distributors, and solely in the electrical trade segment) and a climate group (Airconditioning installation products manufacturing and supply).

What led you to pursue these ventures in the industry?

I wanted to stick to what I knew, so operating within the electrical space was a critical factor. It was then a matter of finding the right opportunities and people.

As an iconic industry figure, can you give us some reflections on your time in the business?

Whilst I have never seen myself as iconic, I have been fortunate enough to have been part of, and led a team of wonderful people.

The exciting thing about the electrical industry is (and remains) the opportunities created by ongoing technological development.

The Australian industry is probably the most developed in the world. Australian electricians are the most multi skilled, managing everything from basic electrical, to complex industrial, security, data comms, lighting control, home automation, and even HVAC work!

The Clipsal 500 naming rights sponsorship is a pinnacle in the marketing of the industry.

Why did Clipsal decide to get behind the event?

Getting agreement to have the race named the Clispal 500 was really a major coup. Brand strength was always seen as important. Getting a brand to the consumer, and generating adequate brand recall and recognition is a very costly affair. The Clipsal 500 put our brand in the face of millions of consumers around Australia and New Zealand.

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What emerging markets do you predict we’ll see in the electrical industry?

The most exciting emerging market now facing the industry is energy management.

This opportunity has less to do with issues associated with climate change and carbon reduction, but rather the cold reality that energy costs are going to keep growing, and it is very unlikely that significant new generation will be invested in.

The energy management market will be a multi-billion dollar opportunity for our sector, but I don’t see it as a stand alone

opportunity. My view on this is that no matter whether you are a contractor, manufacturer, consultant, builder, wholesaler, or specifier, you will need to re-engineer your business around providing customers in industrial, commercial, infrastructure, residential, and any other sector, energy efficient products and services as an integrated part of your business.

In fact, I see it as much about business survival as it is about making money.

Master Electricians have a very unique opportunity to take advantage of not only the compliance support (which is made easy and relatively inexpensive) but also the very exciting opportunities that the business development activities will create for members.

Leverage these two factors, and you can expect a significantly better outcome for yourself and your employees (let alone customers).

What is your view on the future of solar energy systems as a product?

The tragic deaths caused by the bungled roll out of the Federal Government insulation program has cast a spotlight on electrical safety.

Do you think a level of complacency about electrical safety had developed?

The challenge in this quickly growing market is the industry’s ability to manage quality and ensure the customer gets what he is paying for now and in 10 years time.

There already is an influx of sub-standard products, and installers will need to ensure they align themselves with quality panels and inverters, and avoid the temptation to install poor quality products which will result in problems and liability.

What is the single most important piece of advice you would offer to Master Electricians as small business operators?

Complete Safety Solutions

When it comes to electrical safety, there are reasons why we have a regulated industry, and that is because electricity can and will kill. State and Federal Governments need to ensure that as they develop policy, or any scheme where electrical safety may be an issue, engage the industry, through Master Electricians, and take advantage of the high level skill set which exists in our industry.

OMRON

Australian Customer Service Centre

1300 7 OMRON New Zealand: (09) 358 4400

www.ia.omron.com the master electrician

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technobiz upfront Master Electricians are giving you the good-oil on the best stuff!

Eureka Connection Cover

FLIR launches world first

Extra Safe Power points

The Eureka connection cover has been designed to make not only prepping, but installing, as quick as possible. The product requires only one screw (optional) and therefore dramatically reduces the amount of time needed to complete a job.

Designed by professionals for professionals, the cover: • Can be used with terminal strips up to 30 amp • Is a 3-part, easy to assemble connection cover • Auto cable restraint – 75 per cent quicker to install than competitive products • Reflective colour for ease of location in areas of low light • Conforms to all relevant local and national regulations • V0 fire rating This adds a tremendous amount of added value to the product as it saves a huge amount of time – time is money.

The Eureka connection cover is also the only product of this type available in two sizes: 1. Master – the larger of the two which is designed for switching connections 2. Slave – the smaller of the two designed for the more volume looping in and looping out of circuits.

FLIR has launched MeterLinkTM, an industry-first wireless connection between selected FLIR cameras and Extech (a FLIR subsidiary) measurement instruments enabling them to ‘talk’ to each other.

This revolutionary technology developed

by FLIR is the first time an IR camera is able to interact with more parameters in different applications.

The MeterLink simplifies the work of an electrical or building inspector by making it possible to transfer, via BluetoothTM, the data acquired by the measurement instrument into the infrared camera and implement it on the infrared image for accurate, coordinated documentation.

The new MeterLink technology saves time and eliminates the risk of faulty records or notes. For example, during infrared inspections of electrical components, users can transmit key electrical readings such as current or voltage from a MeterLink-enabled Extech EX845 1000A AC/DC clamp meter directly to a FLIR infrared camera.

Roger Christiansz, General Manager FLIR Systems Australia said: ‘MeterLink enables FLIR customers to integrate valuable readings from advanced, multifunction Extech meters into one format, infrared image.

Putting a spin on the standard GPO, HPM has released a range of power points with patented rotating covers to keep inquisitive young fingers extra safe.

Poised to be a hit in family homes, public buildings and child care facilities, the ‘ES’ power points are available in the full range of HPM Excel and Linea colours and finishes including: Linea – Bubblegum, Sunshine, Abracadabra, Saucy Red, Orange Crush, Cheeky Boy Blue, Runaway Bride, 5 O’Clock Olive, Ninja Khaki, Ghost Gum, Wet Elephant, Midnight Dash, Matt Silver, Asphalt, Gun Metal, White, Cream, Black.

Excel – White, Cream, Black, Matt Silver, Polished Silver, Brushed Brass, Polished Brass, Stone Metal, and Stainless Steel.

Both Autoswitch (no switches) and switched versions are available.

Ask your local electrical wholesaler or hardware store to order them in for you.

www.eureka.itd.uk

www.flir.com/thg

www.masterelectricians.com.au

Call HPM Customer Service for any further enquiries: 1300 369 777.

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gadgetguide upfront Keeping you in the know

Samsung 3D TV

Uniden Wireless Power Pad

Secure credit cards

This full high definition TV offers 1920 by 1080 pixels, and uses edge LEDs for backlighting. The screen is a very generous 55 inches in size and the overall device measures well under 30mm thin.

The TV is packed with just about every feature you can think of. The screen has Samsung’s Motion Plus 200Hz motion smoothing system. It has two USB sockets, and you can plug a hard disk drive into one of them, creating a personal video recorder. With one of these in place you can time shift live TV, or set up recordings for later playback.

The TV supports wireless networking, but only with the addition of a USB WiFi dongle. The Blu-ray player has much the same networking facilities, including access to DLNA media on a home network and Internet TV, YouTube video and Picasa web albums, and has the convenience of having wireless networking built in.

Uniden’s Wireless Power Pad promises to abolish the myriad of cables and chargers that householders need to power their burgeoning collection of electronics devices by utilising “conductive charging technology”.

The Wireless Power Pad can charge up to five devices – phone, portable games console, GPS device, camera, Bluetooth headset – at the same time, and the system provides support to more than 600 different products.

The device to be charged makes contact with the Wireless Power Pad via either a ‘sleeve’ or a ‘power disc’ with connector cable. Both enable a metal-on-metal connection with the Power Pad, after which charging is automatic. Uniden claims it is “completely safe” and “allows for a very efficient and secure power transfer without generating harmful radiation, microwaves or magnetic fields”.

MasterCard is working on some new cards designed to increase security and prevent fraud.

The Display Card takes a current credit card with both the back magnetic stripe and front gold chip and gives it a bonus: a password system.

This new security measure doesn’t require any extra passwords for you to devise. Instead, the credit card features a “press” button in the bottom right and a small numeric screen at the top of the card. When the button is pushed, your one-time password is generated and shown at the top for use in online and over-thephone shopping.

A test is underway with a Turkish Bank to see how viable the cards are, but if proven successful, MasterCard aims to roll these out to the rest of the world in the near future.

RRP: $4799. For more information visit www.samsung.com.au

Prices start from $100. For more information visit www.uniden.com

For more information visit www.mastercard.com

What’s hot on the iPhone No Bluetooth? No problem! Bump™ is a new application that makes sharing information easier than ever.

To use it, all you need to do is pick what you want to send, then hold your iphone, next to the person’s iphone you want to share with, and using Bump™ you can share photos and contacts, compare friends, or become Facebook friends in seconds!

This app and many more available free to download from the Apple shop.

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generalnews MASTER ELECTRICIANS BENEFIT SPOTLIGHT ApprenticeConnect, your future apprentice management solution The ApprenticeConnect program is leading the way in the management of electrical apprentices in the Queensland market and is now expanding its scope to service electrical contractors Australia wide.

At ApprenticeConnect, we understand the challenges businesses face with managing apprentices directly, and as a result have developed a complete apprentice management solution – ApprenticeConnect.

ApprenticeConnect is designed to save businesses valuable time and money, through offering a hassle free, guaranteed management solution that is tailored to individual business needs.

The innovative program is a management tool that contractors can employ to assist in the progression and completion of

www.masterelectricians.com.au

their apprentice. Leaving contractors to concentrate on what they do best.

ApprenticeConnect are the experts in the field, so you can be confident they will effectively manage the vocational, training and employment regulations that govern apprenticeships, as well as ongoing development requirements.

Through utilising the program, you will be assigned a dedicated field officer who will work with you to identify your apprentice needs for now and in the future. They will advise about all the state and federal government incentives currently available, as well as coordinate the entire apprenticeship process from registration, to training to ongoing management. They will also prepare the completion paperwork and ensure that all parties agree on a successful completion date.

Monitoring visits will be conducted every six months with the apprentice and the contractor to ensure: • All government incentives have been received and paid • Adequate college attendance and progression • eProfiling is up-to-date • On- the-job progression requirements are being met ApprenticeConnect are committed to positively contributing to the growth of the industry and are passionate about securing the future of our industry.

Should you have any questions regarding apprenticeships, please contact ApprenticeConnect for assistance on 1300 88 91 98 or info@masterelectricians.com.au

ME 48

technicaltalk upfront Is it goodbye to the portable ladder?

Throughout the history of the electrical trade, the portable ladder has held its own as an indispensable tool for every electrician, but how much longer will the ladder reign?

From the heavy wooden models, to the invention of cheap extruded aluminum models, and now to the ‘not much lighter’ fibreglass models used today, the ladder is an essential tool in the construction and service industries.

Ladders have gained such importance that workplace legislation in every state has codes of practice stipulating the way they are to be used, and the periodic maintenance checks which are needed to ensure their safety. This legislation has been instigated by the high rates of accidents involving ladders in the workplace.

In a study of ladder accidents in Victoria from 2001 to 2005, 4553 people needed Emergency treatment at a hospital. The study also found: • 42 per cent fell from a height of less than one metre • 66 per cent of accidents happened in a workplace • 26 per cent were admitted to hospital for further treatment.

Although not mandated by any Act or law, the requirement for fibreglass ladders has increasingly become the ‘norm’. As the conductivity of ladders is unacceptable, the risk of unsafe working practices, in addition to the heightened risk associated with the electrical industry in general, are fast becoming a serious problem.

The requirement to implement a safety plan would require a risk assessment to be used when undertaking a Safe Work Method

www.masterelectricians.com.au

49 ME Statement (SWMS) for any task which involved the use of ladders.

When calculating the risk, it would appear likely that in the event of a fall from approximately two vertical metres, the consequence would be serious. The control measure would then depend on the environment and the size of the working area.

Placement on level ground, base and top extensions which are secured, the maximum length of the ladder, how the correct technique is used to climb and ascend the rungs, and the correct transportation around the site of intended use are all covered by Codes of Practice and Safety Bulletins.

The guidelines can be very precise and exacting. Here are some common examples below:

• Where used as a work platform, the slope of the front and rear stiles shall not be less than 65 degrees and not greater than 80 degrees above the horizontal.

Even the ladders length and load rating is assessed and calculated.

• Metal and fibreglass extension ladders are not to be more than 15 metres in total reach • Step ladders must be not more than 6.1 metres high • Single ladders need to be under 9 metres in length • Industrial ladders have a load rating of 120 kilograms • Domestic ladders have a load rating of 100 kilograms.

• Every ladder or run of ladders rising a vertical distance of six metres or more shall be provided with an intermediate landing place, or places, so the vertical distance between any two successive landing places is not more than six metres • Ladders shall rise to a height of at least one metre above any landing place for people using those ladders • Set the ladder at a slope of approximately four in one • Where using a stepladder in one continuous extension, the length of the front edge of the stile, including feet shall not exceed nine metres for industrial ladders, and five metres for domestic ladders • Where used as a stepladder, the length of the front edge of the stile including feet to the centre of the hinge pivot-pin shall not exceed 5.1 metres for industrial ladders, and 2.4 metres for domestic ladders • Where used as a stepladder, the slope of the front and rear stiles shall not be less than 65 degrees and not greater than 80 degrees above the horizontal

Safety.

Which brings us to the question – Why?

The one word that applies to every single one of our daily tasks in the workplace. The one constant that is constantly re-assessed and refined. Safety is our first consideration and obligation to all we do.

It is with this important safety factor, that we may see the demise of the ladder as an all in one height device.

The current WHS regulations apply the simple rule to height. It is deemed a safety risk to work on any single structure over the height of two metres.

We are asked to consider the risk and consequence of a fall from two metres. When doing the risk calculations, the obvious become clear. Two metres is potentially a life changing distance.

The statistics are there to prove a fall from two metres can lead to a life spent in a wheelchair.

Under section 8(1) of the NSW Occupational Health and Safety Act 2000, employers must provide safe systems of work, training, instruction, information and supervision to ensure the health and

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ME 50 safety of their employees. All other states have similar Acts. To comply, electrical contractors are obligated to train and assess each worker on the safe use and application of ladders to the required task. It is also required to document the name, time and confirmation by the worker that has been trained.

Apart from using ladders as a way to gain access to heights, the majority of ladder work is exactly that ‘work’. Construction, commercial, industrial and domestic electrical work will most always necessitate the use of a ladder. Apart from domestic dwellings, where the ceiling height will allow us to work under the two metre rule, the majority of ladder work will be above this requirement.

A safe alternative will have to be used. In easily accessed areas, a small simple Elevated Work Platform (EWP ) will be the cost effective choice. However, a high proportion of our work sites do not have single plane access routes. Lifts, ramps and stairs will have to be negotiated, transport to and from the site will require a trailer, and what once was a one man job, will now become two. The requirement for a spotter or safety guide may now become standard.

Enforcement by the principal contractor and regulatory bodies will ultimately enforce a standard but there will be financial casualties along the way.

We have already noticed the increase in a ‘no ladder’ policy on current building sites and government institutions.

The impact of the restricted use of ladders on electrical contractors will be an evolving issue that will require a strict set of criteria to identify when ladders can be used. All staff and especially those delegated with the quoting of work need to know.

The use of our trusty friend, the ladder, has now been changed forever.

FURTHER INFORMATION • workcover.nsw.gov.au °° Code of practice Safe work on roofs: Part 1 – commercial and industrial °° Code of practice Safe work on roofs: Part 2 – residential buildings °° Guide: Safe working at heights • safeworkaustralia.gov.au °° National code of practice for the prevention of falls in general construction °° National code of practice for the prevention of falls in housing construction • sai-global.com/shop

The Costs

°° AS/NZS 1892.1 – 1996 Portable ladders Part 1: Metal

The real ramifications will be an increased cost. Two men as opposed to one, the extra time it will take to transport, setup and in the case of multiple tasks, multiple setup times.

Pitfalls abound. When quoting, the contractor who realises that a ladder is not permissible, will have a higher quote than the contractor who does not. Uneven playing fields are created until the industry accepts the fact there should be exactly defined areas of where ladders can and cannot be used.

°° AS 1892.2 – 1992 Portable ladders Part 2: Timber °° AS/NZS 1892.3 – 1996 Portable ladders Part 3: Reinforced plastic °° AS/NZS 1892.5 – 2000 Portable ladders Part 5: Selection, safe use and care

References: Australian/New Zealand Standards: AS1657-1992, AS1892.1-1996, AS1892.21992, AS1892.3-1996 & AS1892.5-1999.

WorkCover NSW: Safety Guide No. 4503 February 1999: Portable Ladder http://www.mja.com.au/public/issues/186_01_010107/mit10419_fm.html

Compare the pair There’s a big difference between super funds.

SPEC Super

Average Retail Master Trust

$521 9 02

$429 742

This comparison shows projected outcomes applying current fees for SPEC Super’s Balanced option and today’s average fees of a sample of 16 Retail Super Funds over 33 years*. Differences in fees may change in the future and this would alter the outcome.

Take the example on the left: same age, same income, same super contributions and same investment returns. The only difference is the man on the left is with SPEC Super. The reason he could be better off is that Industry SuperFunds such as SPEC Super currently have lower average fees and don’t pay sales commissions. Industry SuperFunds are run only to benefit members.

1300 366 648 www.specsuper.com

*The amounts are not predictions or estimates of actual outcomes. Outcomes will vary between individual funds.

Above example is a comparison of two employees aged 32, each with a starting account balance of $35,000 and initial income of $70,000. Comparisons modelled by SuperRatings, commissioned by the Trustee SPEC(QLD) PTY. LTD. (ABN 60 010 743 405, AFSL 325 122). The modelling is based on various assumptions not all of which are shown here. Please refer to www.industrysuper.com/assumptions where these assumptions are shown and explained. The figures are the latest available at 31 December 2009 and may be revised if further information becomes available. Consider your own objectives, financial situation and needs before making a decision about superannuation because they are not taken into account in this information.

You should consider the Product Disclosure Statement available from SPEC Super before making an investment decision. For a copy of our PDS please call 1300 366 648. SPEC Super (ABN 45 404 406 059) is authorised to provide general financial product advice in relation to superannuation.

www.masterelectricians.com.au

51 ME

workplacerelations CASUAL, PART-TIME, FULL-TIME do you understand the difference?

Depending on a business’ individual needs, the way an employer engages an employee differs. Whether you appoint an employee on a full-time or part-time basis, as a casual, or on seasonal employment, there are certain laws pertaining to the rules that apply, for example, leave entitlements.

The law regarding these different categories can be somewhat confusing at times, especially with casual employees. This article we will focus on casual employment, the relevant laws and how casual employment differs to full-time or part-time employment.

To avoid any doubt, there isn’t an employment category for a ‘permanent casual’ or a ‘full-time casual’. A true casual should be engaged when there is a shortage of labour and an extra person is needed to complete a job.

Casual employees should only be employed on an hourly basis and should be terminated at the completion of every project. Generally, casuals should not have an expectation of continual employment.

If the work required has a level of informality, uncertainty, and irregularly, then there is a good indication that casual employment would be best suited. Alternatively, regular and systematic employment arrangements generally define full-time or part-time employment.

Below are some of the general conditions and entitlements relating to causal employment: • Employed on an hourly basis • Terminated with one hour’s notice • No restrictions on the number of ordinary hours worked • Paid a casual loading in lieu of any entitlement to paid leave such as annual leave, personal/carers leave, public holidays etc • Entitled to unpaid carers leave • Paid for a minimum engagement of two hours.

• Paid overtime when an excess of 38 hours is worked, or if the hours worked are outside of 6am and 6pm (or more than eight normal hours per day) • Super payments of nine per cent of ordinary hourly rate • Entitled to two days of unpaid bereavement leave on the death of a member of immediate family, or a member of the employee’s household in Australia • Redundancy pay does not apply

• Casuals are paid the public holiday rate including casual loading (on top of their causal rate) if they work the public holiday

Casual conversion Casual employees covered by the Modern Award (Electrical, Electronic & Communications Contracting Award 2010) who have been employed for a period of six months can elect to move from casual employment, to full-time or part-time employment.

Employers must provide employees with four weeks notice before their six month anniversary to elect whether or not the casual employee would like their employment contract changed.

Casual employees who do not reply within four weeks will not be eligible, however, the employee may request for the conversion in writing if the time has lapsed and the employer can not unreasonably refuse.

Casual Loading Casual loading is paid on top of the ordinary hourly rate to compensate casual employees for not receiving entitlements such as sick leave, annual leave and payment for being absent on public holidays. The casual loading is different depending on what award your employees are covered by, for example under the Modern Award casuals receive a 25 per cent loading.

Termination The nature of causal employment is to be paid on an hour-to-hour basis, generally for short-term or irregular or seasonal work, on a non-systematic basis. To terminate a casual, employers need to provide the employee with one hour’s notice and also provide information about the reason/s surrounding the termination.

Employees may request a statement of service, or employment separation certificate, as these documents aid the employee with their future employment seeking and financial needs.

If a casual employee has been employed on a regular and systematic basis and had a reasonable expectation of continuing employment, they may be protected from unfair dismissal if they have completed the minimum employment period (6 months, or 12 months for a small business).

Employment Contracts Employers can put a common law contract in place when engaging casual employees to ensure both parties understand and are aware of the nature of casual employment.

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ME 52

Legal solutions for ELECTRICAL CONTRACTORS Advice on contracts

Thinking about restructuring your organisation?

Contractual and payment disputes Business structures Asset protection Buying and selling businesses Wills and Estates Leasing and commercial contracts Debt collection services Conveyancing Workplace Health & Safety Call Michael Cope today on (07) 3223 5939 or Ian Heathwood on (07) 3223 5942 or 0418 199 416

www.mckayslaw.com

Brisbane Level 26 239 George St 3223 5900

Mackay McKays Law Centre 34 Wood St 4963 0888

Hazardous area and HigH Voltage installation audits 3 ESO Compliance Audits 3 Area Classifications 3 Risk Assessments 3 Pre-installation/design review

Call Steve Downey on

1300 724 744 to arrange an inspection

www.jantec.com.au www.masterelectricians.com.au

You must take steps to ensure that you are creating genuine redundancies to reach your new objectives.

Redundancy is defined as the term used when a position is no longer required in the business. This means, that no one will be required to perform the job due to operational needs, such as lack of work or the employer becoming insolvent.

If an employer is considering a restructure of their organisation (this can be for various reasons eg, economic downturn) it may mean that some positions become redundant. The Fair Work Act 2009 (Cth) (the ‘Act’) outlines specific requirements that need to be followed to ensure the redundancy is genuine.

By following these requirements, an employer can minimise the risk of a successful unfair dismissal claim by a terminated employee. These requirements include: • Consult with all employees about the possible redundancy/s, explaining the reasons for redundancy/s and possible options for employees such as redeployment within the employers enterprise (this may mean the employee is transferred to lower paid duties) • Advise those employees affected by the redundancies that their positions are being made redundant in writing • Provide a paid day off for employees to seek alternative employment (one day per week of notice) • The affected employee must receive adequate notice of their termination based on the employees length of service with the company • Termination pay is also calculated on the

length of service, and can be paid in lieu of notice • Redundancy pay (also known as severance pay) is to be paid in addition to termination pay and is based on the length of service.

Please note that employees are entitled to consult with an employee representative or a support person regarding the redundancies.

It is important to remember that for the redundancy to be deemed genuine, the employer must vigilantly explore the possibility of redeploying the employee within the employer’s enterprise or entity.

An employee should not be terminated while they are absent from work on leave – whether the leave is paid or unpaid. The termination can be deemed unjust or unfair and may result in serious legal implications for the employer.

If an unfair dismissal case is brought forward and a resolution cannot be reached, a conference or hearing will be held. If Fair Work Australia finds the dismissal unfair, harsh or unjust the following penalties may apply: • The employer will have to reinstate the employee, or • Compensate them for up to 26 weeks pay (up to a maximum amount of $54,150).

Exemptions from redundancy/ severance pay Casuals are not covered by redundancy provisions under the Fair Work Act 2009 (CTH).

53 ME Severance pay does not apply to businesses with less than 15 employees at the time the employee was given notice of the termination, or directly prior to the termination redundancy pay. Termination notice is still applicable.

Small business exemption In addition to the period of notice, an employee who has been made redundant, will be entitled to severance pay. This does not apply to an employer who employed fewer than 15 employees at the time the employee was given notice of the termination, or immediately before the termination.

In determining the 15 employees, casuals are not counted unless the casual employee has been engaged with the employer on a regular and systematic basis for at least 12 months.

Comparison with the previous legislation Under the Workplace Relations ACT 1996 (CTH) (WR Act): • Employees were not allowed to submit an unfair dismissal case if their employment was terminated due to genuine operational needs

• Redeployment was not a mandatory consideration for the employer • Employees were unable to claim unfair dismissal if the company they were employed by had less than 100 employees.

In Village Cinemas Australia Pty Ltd v Carter [2007] AIRCFB 35 (15 January 2007), a genuine redundancy can be deemed due to operational changes such as closure of one particular site.

Under the new legislation Act: • Genuine redundancy is when a person’s job will not be performed by anyone due to changes in the operational requirements of the employer’s enterprise • The employer has met their consultative obligations.

In Yatish Prasad v United Petroleum Pty Ltd (U2009/11863) and Sirharsha Manoor v United Petroleum (U2009/12782) [2010] FWA 2571 shows that a genuine redundancy is when all the necessary steps taken need to comply with the relevant legislation to ensure companies are not subject to unfair dismissal claims.

newsflash

Google Maps makes installing solar power quick and easy One solar panel installation company is using web technology to make installing solar power quicker and easier.

Since Google Maps allows users to see satellite shots of locations down to an individual property level, the consultants on the phone can call up the caller’s house and immediately advise what sort of installation would suit, and quote on the spot. www.sunpowersolar.com.au

Stronger.

Safer.

Smarter.

Safety, quality & exceptional performance B&R Australia’s largest enclosure manufacturer has released the HORIZON series meterbox for domestic markets. With unique features, this series provides consumers, electricians, builders and specifiers a meterbox designed for increased safety, quality and performance. For more information, contact Hager B&R on 1300 850 253.

www.hagerbr.com.au

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ME 54

all aboutME Master Electricians provides digital reception technology Master Electricians and Matchmaster are working together to provide nationally recognised training in Digital Reception Technology which all digital antenna installers will require under the government’s requirements.

Master Electricians and Matchmaster offer two qualifications to suit your needs:

will learn skills that will allow you to install a limited range of digital reception equipment, for either consumers, or enterprises, and limited fault finding.

This course includes seven units of competency, two workplace skills units of competency, one unit of signal source unit of competency.

Certificate II in Telecommunications Digital Reception Technology

Certificate III in Telecommunications Digital Reception Technology

This is an entry level qualification and is best suited to those entering the industry or those wishing to upgrade their skills. You

This qualification will allow you to install a wide range of digital reception equipment and products at both a consumer and

enterprise level. You will also be qualified to perform fault finding and alterations on a wide range of digital reception services.

A pre requisite to undertaking this course is the completion of Certificate II in Telecommunications Digital Reception Technology.

To be successful in this assessment you must complete seven units, comprising two core units and five electives.

For more detailed information on the above courses please contact Master Electricians on 1300 889 198.

$80 million to kick-start young apprentices futures The Australian Government will provide almost $80 million to extend the highly successful Apprentice Kickstart program for six months, supporting around 22,500 new apprenticeship places in traditional trades experiencing skills shortages.

The government initiative will run until 12 November 2010, in partnership with small and medium enterprises (with less than 200 employees) who find it particularly difficult to take on apprentices.

Participating businesses will receive $3,350 in bonus payments, in addition to the existing $1,500 commencement incentive, if they engage and retain school leavers in traditional trade apprenticeships.

The original Kickstart program which ran for three months from December 2009, helped around 24,400 young people into trade apprenticeships.

Our ApprenticeConnect team can help contractors take advantage of these and other possible incentives, please contact 1300 889 198 for further information.

www.masterelectricians.com.au

Excellence Awards 2011 The 2010 ECA and Master Electricians Annual Excellence Awards are being held on Friday 5 November. The awards honour businesses who are achieving outstanding excellence in their respective fields across service delivery, projects, innovative products and eco-friendly solutions.

For more information about these prestigious awards, visit www.masterelectricians.com.au

Home Insulation Master Electricians across Australia have completed over 2,500 non-foil rectification works for the Department of Environment, Water, Heritage and the Arts to rectify the works performed under the bungled Home Insulation Program program. Master Electricians Australia will continue to work closely with the government to provide these opportunities for Master Electricians across the country.

55 ME

Become a fan of Master Electricians on Facebook

Annual Conference The 2010 Annual Conference will be held next month in Ho Chi Minh City in Vietnam. The conference provides electrical contractors an opportunity to meet, network and undertake some valuable business sessions, as well as experience the rich culture and diversity of this amazing city.

There are still limited places available. If you are interested in finding out more information visit www.masterelectricians.com.au or call 1300 889 198.

FOLLOW US ON TWITTER @MASTERELECAUST

2010 Training Programs INVESTING IN SKILLS AND TRAINING Electro Group Training is pleased to offer a wide range of quality training programs to suit the Electrotechnology Industry.

Electro Group Training are your own not for profit skills centre owned and operated by your industry and proudly supported by the Electrical and Communications Association (ECA) and The Electrical Trades Union (ETU).

All training programs are conducted on our premises at Rocklea Electro Group Training 9 Railway Terrace Rocklea PO BOX 570 Moorooka Q 4105

Our Skills Centre uses appropriately qualified industry specialists to provide training in: • Electrician Apprenticeship Programs • Optical Fibre Cabling – CPR Endorsement • CPR/Resuscitation and Switchboard Rescue • Construction Wiring (AS/NZS 3012:2003) • Open Registration (Telecommunications)

• Restricted Registration (Telecommunications) • Structured Cabling (category 6 and Coaxial) • Electrical Installation Inspection and Testing / Skills Maintenance / License Renewal • Solar PV cell installation (Clean Energy Council Accreditation)

We also offer a range of other services including competency assessments (electrotechnology).

PHONE 3274 6288

or EMAIL training@electrogroup.com.au

www.electrogroup.com.au

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ME 56

Take advantage of our promotional campaigns Master Electricians Australia recently completed a significant advertising campaign that ran across most major centres across the country.

The campaign consisted of two x 30 second television commercials that aired in regional areas of NSW, Queensland and Victoria over three months in each state, as well as airing in Adelaide and Perth. You can view both of these television commercials

www.masterelectricians.com.au

by visiting us on Facebook (search for Master Electricians).

Additionally, our 30 second radio commercial was aired over the same period in Adelaide, Perth, Melbourne, Sydney and Brisbane on the Triple M Network.

These campaigns are targeted at the general public, tasked with educating them as to the benefits of using an Accredited Master Electrician, and directing them to

the job-lead system on our website which distributes jobs to Master Electricians free of charge.

If you want to take advantage of our ability to help drive work to your door through these promotional efforts, then contact us today on 1300 88 91 98 to discuss how we can assist you and your business.

57 ME

gridgossip Master Electricians/ simPRO Racing Update Master Electricians are again maintaining a marketing presence in Australian Motorsport through supporting up-and-comer Andre Borell in the Genuine Ford Parts Australian Formula Ford Championship.

Formula Ford, as motorsport fans will know, is the breeding ground for champions. Craig Lowndes, Jamie Whincup, Mark Winterbottom, Steven Richards and just about the whole V8 Supercar grid are a product of the openwheel feeder category – as well as our own F1 superstar Mark Webber and 2009 World Champion Jenson Button. The category is the leading support category at most V8 Supercar events, and will this year race at blue-ribboned events such as the

Melbourne Grand Prix, and the Townsville and Gold Coast street races.

In 2010, Andre Borell has moved to the leading Melbourne based Evans Motorsport team, and has taken Master Electricians and simPRO with him as sponsors. Software firm simPRO, have increased their involvement this year – and this season shares title rights to the team with Master Electricians, with the team being known as Master Electricians / simPRO racing. Two new sponsors aboard the French-built Mygale chassis are HPM Legrand and Extreme Safety, making this an almost fully electrical industry backed car.

The team was officially launched at an event hosted by Master Electricians at the Hilton on the Park in the days leading up to the first race in Melbourne.

The season has started strongly for Andre, qualifying 6th at the opening race of the season at the Australian Grand Prix.

Strong overall results in the first five rounds leaves him sitting 7th in the series with three races to go, well within striking range of the leader.

Formula Ford is broadcast live with some V8 Supercar races, and also has its own program on 7TWO aired the Saturday after each round. Check your local guides for details, and keep an eye out for the striking black and fluro green #5 Mygale as it chases the prestigious Formula Ford title.

Andre aims to race V8 Supercars in the future, and is faced with a few options on where to progress his career in 2011. With offers already on the table to race in the Fujitsu V8 Supercar Development Series, Australian Formula 3, or even European based Formula 2 – the sky is the limit for Andre Borell and Master Electricians/ simPRO Racing.

InstalTest Combo The Complete Electrical Multi-Function, Installation and Pass/Fail Tester for All Your Electrical Work

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Call EMONA on tel: 1 800 632 953, email: testinst@emona.com.au or www.instaltest.com.au the master electrician

WINTER 10

ME 58

testdrive

Holden HSV GXP Limited edition models seem to be the flavour of the month with Australian car manufacturers. This month we have got our hands on the Holden HSV GXP, another ‘LE’ model and Holden’s answer to the FPV GS from the Summer Edition.

This is what we thought ...

BY ANDRE BORELL

www.masterelectricians.com.au

59 ME When I first saw the GXP, I immediately thought it looked like ‘that Pontiac thing’ that Holden was commissioned to export to the USA. While Holden claim that the two projects are not heavily related, they share some huge similarities.

Upon closer inspection, the reason the export project to the US failed became clear – it’s actually a pretty good car! We know the ‘yanks’ aren’t particularly good at building first-rate cars, and probably wouldn’t know one if it crashed into their house, which may explain why this venture failed.

The front of the GXP is striking to say the least, with its bonnet scoop (or ‘nostrils’), big grille, and LED day-lights. Unfortunately, it’s let down massively at the rear, which is more akin to a standard commodore than the sports model it is. Not even a wing features atop the boot to spice things up.

A better rear end and slightly more flared wheel arches would also increase the GXP’s sex appeal, and make it look more like the muscle car it claims to be.

The interior is dull, just like the FPV GS we tested was. Once again, there is a legitimate excuse for this, as it is positioned at the entry level of the HSV range. There has to be sacrifices somewhere to keep the cost down, and the interior appears to be it. There is just nothing special about it, even though the exterior promises so much. Having said that, just like a normal Commodore, it is very roomy and more than capable of being a daily driver for taking the kids to footy or picking them up from school.

As you would expect from HSV, the one area where they hit the bullseye is power.

Its 6.2L V8 pumps out an impressive 317kW of power. This is more than the FPV GS on paper, but feels very similar. For those who aren’t in tune with the HSV range, that’s exactly the same power as the much more pricey Clubsport R8. We are told that although this is not the same as the Pontiac developed for export, it does share the same suspension components. This helped HSV to keep the cost low with limited time spent on re-engineering an already satisfactory set-up. The GXP does get a bit of flair and a performance increase with its unique Brembo brake package – a very impressive stopping system indeed.

So, should you buy one? If you’re a Holden-man (or woman!) and can’t quite stretch the budget to the R8 Clubsport, then definitely – this car is for you. If you’re just looking for a well performing sedan, then there are probably better cars out there for you at a better price point (and they probably won’t bite so hard at the petrol-bowser). Just to be clear – I’m not necessarily just talking Ford or Holden. The GXP is limited in production to 400 sedans and 400 utes, so if you do want one, get to your HSV dealer quick, because there is plenty of the afore mentioned Holden fans out there waiting to get their hands on one!

newsflash

Holden HSV GXP Engine

HSV L.2L LS3 V8

Power

317kW @ 6,000rpm

Torque

550Nm @ 4,600rpm

Economy (L/100km)

14.5L/100km

Emissions

Not Provided

RRP

$59,990

PICTURED BELOW: FORMULA FORD CHAMPION ANDRE BORELL

Attracting top talent considered the biggest challenge A recent survey found those working in the construction, engineering and resources sector believed attracting top talent (to match growth) as the biggest human capital challenge (31 per cent) of 2010.

The sector also continues to battle a historic skills shortage, with most saying that a skills shortage never left their sector (34 per cent) or predict it will return in 2010 (37 per cent). www.ppr.com.au

the master electrician

WINTER 10

ME 60

eventscalendar what’s on AUGUST

SEPTEMBER

OCTOBER

9 – 11 August 2010 7th Annual National Risk Management Conference Sydney www.econference.com.au

1 September 2010 Energy Skills Queensland Conference Brisbane www.energyskillsqld.com.au

12 October 2010 ENA Gas Seminar 2010 Canberra www.ena.asn.au

1 – 3 September 2010 Security Conference & Exhibition Sydney www.biztradeshows.com.au/trade-events

19 October 2010 QLD Major Projects Conference 2010 Brisbane www.econference.com.au

3 – 5 September 2010 Home Reno Expo Sydney www.biztradeshows.com.au/trade-events

21 – 22 October 2010 Traders 500 / Podium 2010 Melbourne www.connectionsoz.com.au

5 – 8 September 2010 EcoGen 2010 Sydney www.ecogen2010.com

22 – 23 October 2010 Australian Business Expo Sydney www.abeexpo.com.au

17 September 2010 Traders 500 / Podium 2010 Perth www.connectionsoz.com.au

26 – 28 October 2010 The Safety Show Sydney www.biztradeshows.com.au/trade-events

23 – 24 August 2010 Victorian Major Projects Conference Melbourne www.econference.com.au 24 – 26 August 2010 WA Safety Show Perth www.wasafetyshow.com 29 – 31 August 2010 International Symposium on Room Acoustics Melbourne www.econference.com.au

24 September 2010 Traders 500 / Podium 2010 Adelaide www.connectionsoz.com.au

New ProTag Optima System Australia’s Most Compact Appliance Testing and Tag Printing System.

The new ProTag Optima System tests portable appliances and RCDs, and prints test tags in a compact system weighing only around 2kg.

No interface cables between the tester, printer and scanner provide maximum mobility on construction sites, factories and workshops.

Light weight, wireless, battery powered and with logging of visual inspections and risk assessments, the Optima System guarantees greater efficiency, huge time savings and a lower cost per tag.

Call EMONA Instruments on tel: 1 800 632 953 email: testinst@emona.com.au or www.protag.com.au www.masterelectricians.com.au

61 ME

your best or worststory It’s easy, send us your favourite funny story or picture and if we publish it, we’ll send you $50.

This photo of a switchboard was taken at a hotel in the Northern Territory.

Thank you to John Milne in Naremburn NSW for sending this in. John has a cheque for $50 on its way as this edition’s winner.

the master electrician

WINTER 10

ME 62

lastword

Safety Switches Part 2 You will have seen the coverage in this edition of The Master Electrician of our national report on safety switches.

The Switch Thinking report is the most significant piece of research Master Electricians Australia has ever commissioned, and we believe it will be a game changer in terms of the way Australian governments and home owners think about safety switches.

The tragic deaths of four young workers associated with the Federal Government’s Home Insulation Program (HIP) has highlighted the dangers associated with not having a safety switch operating on an electrical circuit.

However, even though safety switches have been mandatory in new homes for around 20 years, there was previously very little data available on public attitudes, how many homes had them installed, and how many lives could be saved if they were more common.

Master Electricians financed this report and the research that underpins it in order to get an accurate picture of the current state of play, and to deliver recommendations for governments and policy makers in relation to making safety switches mandatory.

We understand that safety switches are not the be all and end all in terms of electrical safety, and that there are some highly unusual circumstances in which a person could be electrocuted even where a safety switch is fitted to the circuit.

However, these events are extremely rare, and we know that safety switches save hundreds of lives every year across Australia.

We also know that a further 15 lives per year could be saved if the report’s recommendations were adopted.

That’s why we have made promoting safety switches and lobbying governments in relation to them the number one priority for this organisation in the medium term.

I also urge you to play a proactive role in promoting greater consumer protection through safety switches.

Because we are far more aware of correct electrical safety procedures, we can be guilty of becoming complacent about safety switches or underestimating their importance for people who are not experts in this area.

We need to change this mindset, and we need to sell the safety benefits to consumers.

Home owners are far more likely to install a safety switch when you are already on the premises, so please take every opportunity to educate your customers on the important role played by safety switches, and why they should be a standard fixture in every switchboard.

As the report says, we need people to “Switch Thinking”. We’ll be doing our share with politicians and bureaucrats (and stay tuned for more information about that campaign next edition).

However, genuine change will always work best if it starts at the grass roots. Over to you.

MALCOLM RICHARDS Chief Executive Officer

www.masterelectricians.com.au

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RCBO mono ‘the perfect fit’

Single pole RCBO’s from a company you can trust Hager, a leader in the design and manufacture of energy management and safety components has combined its multi-awarded design credentials and technical credibility to bring to market, a new single pole RCBO that continues to deliver the quality & reliability all Hager products are known for.

Available in both 4.5ka and 6ka for residential and commercial applications, the new Hager RCBO MONO’s are designed to be ‘the perfect fit’ for each and every installation, making them ‘the perfect choice’ for retrofit projects. MONO is the latest addition to the existing comprehensive Hager offering, completing the contractor’s options for every installation.

For more information regarding Hager electrical solutions,

please call 1300 850 253 or www.hagerbr.com.au