LEADERSHIP
MPS – A WORLD OF CHOICE
Managing a world of printing choice Managed print services come in a vast array of shapes and sizes and dealers play an important advisory role in ensuring customers commit to the right solution for their needs
M
anaged print services
James Pittick, director of B2B Indirect Sales,
technology available is also important in
(MPS) have been a
Canon UK and Ireland.
helping businesses to adapt to the hybrid
staple in many offices
He adds that dealers should look to work
world. “It’s important to point out that the
for years - but there is a
with an MPS provider that has switched
market demand for home worker printers
wide array of solutions
to a cloud-first mindset. “This can deliver
is growing,” she says. “Research conducted
available on the market and, with changing
significant benefits. Not only do cloud-based
across the UK and US markets found that
needs among many businesses over the past
solutions support digital transformation
63% of people are printing more at home
couple of years, which solution is right for
processes, and agile working effectiveness,
than they were a year ago, and 43% of home
them is not always obvious. This means
they are also more sustainable and lower
workers who don’t currently have a toner
dealers have an important role to play.
in cost, which is extremely attractive to
subscription service in place would be
customers.”
interested in having one.
“Dealers should consider MPS providers with a broader offering - those that are
Anna Grubb, ECI’s managing director
“This demonstrates that there is a gap
constantly expanding their knowledge and
of international sales for field service,
in the market. As the demand for printing
services to meet market demands,” says
believes that taking advantage of the
from home increases, dealers
[32] APRIL 2022
www.dealersupport.co.uk
