DEALER SUPPORT NOVEMBER 2021

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INDUSTRY

THE MONTH THAT WAS

NEWS REPORT Remote security top concern as hybrid working decentralises procurement As hybrid working grows in the UK it can bring new security risks - which business owners and IT leads need to be aware of. Dealers can lead the way in ensuring the technology is secure

I

T heads say data leaks in the home

people working from home is ensuring that the technology

will cause the biggest security

connected to business systems is secure,” said Mike

headache over the next two years

Mulholland, head of services and solutions at Brother UK.

as hybrid working arrangements see

“This is part of a wider opportunity for the channel, as

employees buying and installing their

they help customers respond to new challenges from the

own technology, according to new

workforce becoming more dispersed by providing new

research by Brother UK. More than a third (34%) of respondents cited the issue as

solutions and services. “It’s important that suppliers consult with clients on

their top concern as more decentralised purchasing decisions

balancing the efficiencies gained from decentralised

for devices such as laptops, printers and scanners are creating

procurement against the security and integration that’s

more data vulnerabilities. The research, which surveyed 500 IT

more assured from centralised decision-making. Helping

leads working for UK businesses, found that just 13% expect

customers to build lists of approved technology for

employees to be in the office full-time over the next two

employees to procure from may pay dividends in

years. Other top concerns included data security in

productivity and security benefits.

the office (27%), network security for remote workers (13%) and accountability (12%). Work to minimise security risks was signalled by 23% of

“It will also be important for IT vendors and partners to highlight when managed services can offer the best outcomes for businesses. Managed print services, for

respondents anticipating that office technology would be

example, give IT managers full oversight of print fleets

centrally procured with employees purchasing home tech

wherever they may be, enabling them to manage security

from approved supplier lists over the next two years - up

settings, firmware updates, and diagnostics from afar.”

from 19% which currently have this procurement model.

MANAGING SECURITY TOP PRIORITY

Overall, the research found security to be the top priority for

However, 11% of IT leads said they expect all office and home

IT heads, with 63% viewing the issue as ‘very important’ over

technology to be procured by employees on their own over

the next two years, compared to 52% who cited productivity,

the same period, compared to just 5% currently operating in

50% said cost-efficiency and 48% said sustainability.

this way, This could signal some additional challenges for security in the future. “The immediate challenge for IT leads in managing

[08] NOVEMBER 2021

www.dealersupport.co.uk

Meanwhile, 49% link IT security with business resilience, and 66% said they are currently working towards improving their IT security to underpin resilience.


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