DEALER SUCCESS
D3 OFFICE GROUP
Taking advantage of opportunities The past 15 months have been challenging for dealers like D3 Office Group - and while the traditional market may have changed for good because of it, there are new opportunities out there to be grasped
W
hen lockdown was
is optimistic about the future, having
with us as their other options closed down
first introduced in
weathered the pandemic and with plans to
to say; ‘We need PPE. We need sanitiser. We
March 2020 Martin
take advantage of new opportunities in the
need lots of other products we’ve not asked
Shaw, D3 Office
sector. “Like many dealers in our sector, we
for before.’
Group’s managing
furloughed a good percentage of the team,
director, felt like they
“Because we were a regular support
initially,” says Martin. “But then we were
network for them we picked up a lot of
were ‘staring into the abyss’ as businesses
lucky, in a sense; a high proportion of our
enquiries and that got us into PPE and
shut their doors overnight. D3 was not
customer base is industrial manufacturing
janitorial products - which proved to be a
alone; many other dealers felt the same.
and distribution, and a lot of those
significant boost to the business. D3 enjoyed
businesses were still active and were in touch
sales of £2.5 million in these areas in 2020.”
Fast forward 15 months, and Martin
[28] SUMMER 2021
www.dealersupport.co.uk
