LEADERSHIP
I NE FL O R I ARBML A E TPI O R IN N TSIENCGU RS IOT LYUITNI OSN C SH O O L S
Printers: reliability is key With many printers constantly in use throughout the day reliability and performance are key - and OEMs and dealers are responding to this challenge.
W
hile the COVID-19
headache-free. In response to customer
remotely monitored by IT managers, or
pandemic changed
demand for smaller printers, Brother UK
channel partners, for diagnostics and repair,
how many people
will be launching a range of robust, compact
and to manage supplies.”
work, one of the
and cost-effective devices later this summer.”
things that didn’t change was the
Andy adds that the rise of cloud-enabled
Deyon Antoine, product manager for Toshiba Tec UK, agrees that demand for
solutions has also helped facilitate the shift to
smaller personal printers, or small MFPs for
importance of the printed page and, whether
remote working. “The rollout of cloud native
home office use, has increased, along with
employees are at home or in the office,
printing under Microsoft Universal Print will
demand for mobile cloud-printing solutions
physical paperwork will continue to be a
make it easier for workers to print remotely
where customers can walk up to any MFP
central part of working life.
while being connected to workplace systems,”
and release their print jobs from their
he says. “Under a managed print service
mobile devices. “Solutions that replicate
the new norm, businesses are investing in
This means that, with hybrid working
contract remote devices that are connected
the MFP’s user-interface are also useful for
infrastructure that allows employees to have
to a company network via the cloud can be
this – enabling users to do more than just
a remote workstation that mirrors the quality
release print jobs as they can scan, copy and
of technology available in offices, says Andy
change settings using the touchscreen on
Johnson, solutions and alliance partner
their mobile devices,” he explains.
development manager at Brother UK. “This is shaping demand for smaller devices that users and IT managers can trust as being reliable and cost-effective, in order to make flexible working arrangements
[36] SUMMER 2021
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Non-original cartridges can end up in landfill
Deyon also believes that size is an important factor because space is at a premium in a home office. “Our customers are looking for access to a similar feature set to their main print infrastructure – for
