When to call 911 or #377

EMERGENCY

ACCIDENTALLY DIALED 911?

HOW TO CONTACT POLICE

NON-EMERGENCY

DURING REGULAR BUSINESS HOURS

911

1

Don’t hang up! (You won’t get in trouble)

2

Stay on the line.

3

Let the operator know that you don’t need assistance.

If you hang up, the police may have to respond to your call, which could take resources away from someone with a real emergency.

Police Headquarters

9620 - 103 A Ave. Edmonton, AB. Canada T5H 0H7 Monday through Friday 8am to 4pm 780 421 3333 www.edmontonpolice.ca

#377

WHAT’S AN EMERGENCY? WHAT’S NOT? Emergency phone lines are being clogged with calls

that are NOT emergencies. These calls take time and resources away from those who need urgent help.

Lives are literally on the line.

For non-emergencies, please dial #377 from a mobile device* or 780-423-4567 from a landline. *Only available within Edmonton

WHEN TO CALL #377?

REPORT A CRIME ONLINE

WHEN TO CALL 911

Call #377 from a cell phone or 780-423-4567 from a landline when your situation doesn’t require immediate response. This includes suspicious persons, stolen vehicles and thefts over $5,000. You can also call #377 if you need advice on how to proceed with reporting a crime or have general questions about policing.

Certain crimes can be reported online at edmontonpolice.ca/reportacrimeonline

If a crime is in progress or the situation is lifethreatening, call 911 immediately. An operator will determine if you require police, fire or an ambulance.

• Damage to vehicle or property • Break and enter to detached garage or shed • Lost property • Theft from vehicle or other property under $5,000