Welcome to EF In only a few short weeks, you’ll embark on an unforgettable adventure. Not only will you learn a language and explore a beautiful city, you’ll experience a brand new culture. Get ready to discover your destination with new friends from around the world and make memories to last a lifetime. FAQs
What’s the next step after signing up? 1) Log into your MyEF account. 2) If you need a visa, this process will begin 3 months before your trip. 3) Your course fee must be paid at least 60 days before you leave.
Why is it mandatory to use the EF medical and travel insurance? EF’s insurance is made exclusively for our students, to make sure they are covered in case of medical issues, theft, loss of luggage or civil liability. EF staff will be able to help you with your claim.
Is my flight included? Flight costs aren’t included in the price (with the exception of our group trips or special promotions for students of our Language Year Abroad program) but we are happy to book your flights for you.
When can I buy my flight and for which dates? Once your course is confirmed you can request a quote at xxx@ef.com or reserve it yourself at www. ef.com.xx/xxx.
When will I find out the details of my accommodation? These will be published on MyEF 6 to 10 days before the start of your course.
When will I get my class schedule? You’ll receive your schedule at your EF school, on the first day of your course. This will also depend on the language level obtained in your placement test.
Who will pick me up from the airport? A member of staff with an EF sign. We ask that you wait up to 45 minutes, as there are many students arriving on the same day. If you’re still waiting after 45 minutes, you can call the emergency number.
Where can I find the emergency number? You can find this on MyEF in the School Info section – it’ll be posted the Thursday before your course begins.
EF Checklist Your passport – valid for more than 6 months after your return date. Visa information that you have received and read, in case you need it. Log into your MyEF account and take your placement test 4 weeks before you start your course.
Make sure you are in agreement with the payment plan. See the next page for more information.
If you’re under the age of 18, process the (XXX local form) online and get it stamped in the migration office.
Attend pre-departure meetings for parents and students either face-toface or online.
If you’re under the age of 16, you should check with the airline you’re flying with if you need a custodian. If yes, contact xx.xxx@ef.com
Book your flight on www.ef.com.xx/ xxx. You should arrive on a Sunday and return on a Saturday.
* This procedure has an additional cost.
What happens after I sign up? 1)
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Welcome call
Online session FAQs
Course start
Your advisor from the EF Customer Service department will call you to review your personal information, your course, forms of payment and many other things. It’s very important that we have all the correct information.
We will answer frequently asked questions through a chat, where you will be able to raise all your doubts. We will send you the link to access the session via email.
Mandatory predeparture meeting
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Checklist week
Online sessions on MyEF
We will give you flight quotes and review your documentation for your visa. You will be able to arrange your medical insurance, pay for your entire course and get answers to any questions over the phone or by visiting your nearest sales office.
Online pre-start meeting
You’ll be amazed at just how much you can do on MyEF – from booking flights to meeting your future classmates and seeing the activities offered at the destination.
For parents and students. We will send you the invitation with the time and place in XXX and we will give you the necessary documents for your journey.
Your course will always begin on a Monday.
7) Arriving at your destination You should always plan to arrive at your destination on a Sunday.
If you cannot attend the faceto-face meeting in XXX, we will send you an invitation with a link. You’ll be able to listen in and raise any doubts from your computer, tablet or mobile phone.
Contact us for more information: 01 800 4346 627 or client.xxx@ef.com
Payment plan
Registration
After 7 days
After 35 days
Cover fee of XXX USD for the registration.
Payment of 10% of the total course fee.
Payment of 20% of the total course fee. You can make additional payments between this step and the following one. Don’t forget to send the payment vouchers to xx.xxx@ef.com.
International Language Campuses
Complete your course payment At this point you will receive the confirmation letter necessary for your trip. Remember that your course fee must be paid at least 60 days before you leave.
Start of course