2022 LearningsFrom ourUsers

In last year's Course Trends report we wrote somewhat foretellingly, "The future of work relies heavily on employee treatment and experience as the rallying point for corporate efforts in 2022." This year's findings from users materializes this sentiment.

Let's revisit 2021 for a moment-- record number of workers who quit jobs as part of the “Great Resignation” exposed burnout, bad bosses, and bad culture; robust employee experience was held up as the panacea to work's woes. Since then, 2022 and 2023 are increasingly being characterized by return-to-work disconnects between some employers and employees. Many workers prefer working from home and they don't want to go back (full stop). Bosses and organizations are now under pressure to evidence their authenticity, else reveal the pandemic "togetherness" as a fleeting dream.

Learning needs for pandemic-relevant course categories like Engineering & Maintenance (with courses focused on industrial hygiene and processes) and Virtual Teams have understandably dissipated. Users are now moving on to living and working within a new working construct characterized by the need to forge and nurture personal connections.