eGov December 2017

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Editorial Aligarh Treading the Smart Way for New India Springing up in various parts of India, the Smart Cities are drawing a lot of eyeballs in the world. Such a development, least expected by many cynics till a decade ago, is becoming the introduction of the New India, the vision of Prime Minister Narendra Modi.

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With Aligarh, the Uttar Pradesh city long been known for its locks industry, set to join the league of upcoming Smart Cities, its administration’s approach and vision is worth unraveling. Our cover story “City of Locks to be Best of Indian Cities” attempts to demystify the strategies and road ahead for Aligarh which credits active public involvement in its ongoing development. Top city officials like Hrishikesh Bhaskar Yashod, District Magistrate, Santosh Kumar Sharma, Commissioner, Shivpujan Yadav, Joint Commissioner, have given insight of this ongoing transformation. The officials believe if Aligarh gets included in the National Capital Region, Delhi, it would facilitate getting loans from the NCR Planning Board as well. The latest issue carries Smart City Lucknow Conference Report as well. With the participation of a number of Indian and foreign government officers, bureaucrats and industry stakeholders in August, this conclave emerged as another top-level forum of productive knowledgeexchange on innovations in Smart Cities, deliberations and recognition. It was 21st Smart City conference organised by Elets Technomedia. This special issue of magazine includes interviews of officials from Maharashtrian city of Nashik like Mayor Ranjana Popat Bhanasi, Divisional Commissioner Mahesh Jagade, and Chief Executive Officer Prakash Thavil of Nashik Municipal Smart City Development Corporation Limited (NMSCDCL) In another interview of Pune Mahanagar Parivahan Mahamandal Limited’s Chairman and Managing Director Tukaram Mundhe tells how they have developed systems like Automatic Vehicle Location System (AVLS) and Automatic Fair Collection System (AFCS) facilitating system to contact the bus conductors and inform them about faults. Among others, the magazine is carrying interviews of Guruprasad Mahopatra, Chairman and Managing Director of Airport Authority of India, Debashis Sen, Additional Chief Secretary, IT & Electronics Department, Government of West Bengal & Chairman-cum Managing Director, West Bengal Housing Infrastructure Development Corporation (WBHIDCO). In an interesting conversation Dr Kamal Preet Singh, Secretary, Department of Industries and Finance, Government of Chhattisgarh, tells how everything is online in Chhattisgarh’s Department of Industries and Finance including payment of monthly bills. Even the land allotment system is online. In a special interview of D Roopa, the Deputy Inspector General of Police and Commissioner, Traffic and Road Safety, Bangalore City Traffic Police, has shared how Karnataka Traffic Police is introducing multi-functional hand-held devices enabling traffic officer to issue challans to traffic violators and collect fine through cash or through payment gateways. A special article on Mizoram’s cleanest town Biate showcases how right motivation and public awareness can drive the cleanliness drive. Here, residents have been engaging themselves in cleaning of their surroundings every morning for over a decade. While carrying another bouquet of special interviews, articles and stories in this special

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CONTENTS

Conference Report

November-December 2017 | Volume 13 | Issue 12

Smart City Summit, Lucknow

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COVER STORY

City of Locks to Be Best of Indian cities

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Hrishikesh Bhaskar Yashod

Santosh Kumar Sharma

Mahesh Zagade

Prakash Thavil

District Magistrate, Aligarh

Municipal Commissioner Municipal Corporation of Aligarh

Divisional Commissioner, Nashik, Government of Maharashtra

Chief Executive Officer (CEO), Nashik Municipal Smart City Development Corporation Limited (NMSCDSL)

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Guruprasad Mohapatra Chairman Airports Authority of India (AAI)

Sanjay Kumar

Debashis Sen

D Roopa

Additional Chief Secretary Department of Housing Government of Maharashtra

Additional Chief Secretary IT & Electronics Department Government of West Bengal and Chairman-cum-Managing Director West Bengal Housing Infrastructure Development Corporation (WBHIDCO)

Deputy Inspector General of Police and Commissioner, Traffic & Road Safety, Bangalore City Traffic Police



REALISING THE SMART CITIES DREAM: ALIGARH

COVER STORY

Clock Tower, Aligarh

City of Locks to Be Best of Indian Cities Courtesy a massive citizen involvement, Aligarh was recently chosen for being developed as Smart City. The Aligarh Municipal Corporation organised over 24 meetings with various groups including NGOs, trade groups, Exporters Association, Aligarh Muslim University, Women’s Group among others. Now, the endeavour is to develop Aligarh as one of India’s best cities, writes Gautam Debroy of Elets News Network (ENN) The moment Aligarh was included in the list of Smart Cities by the Government of India, residents of this famous Tala Nagri (the City of Locks) turned ecstatic, hoping they will soon avail far better civic amenities. According to Santosh Kumar Sharma,

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Aligarh Municipal Commissioner, they are “determined to make Aligarh, one of the best cities in India”. “We are confident that we will be able to implement all the smart city projects in a time-bound manner.” In June, the Ministry of Urban

Development in its third list announced Aligarh as a Smart City. Along with Aligarh, the Jhansi and Allahabad from Uttar Pradesh also found place in the list of 30 new cities announced by the Centre as part of its Smart City Mission, launched in 2015.

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COVER STORY

Municipal Commissioner Sharma said, “Our jobs and responsibilities have increased after declaration of Aligarh as a smart city. We are leaving no stone unturned to ensure effective execution of the plan and project to make it a city that lives up to people’s hopes and expectations.” Under the chairmanship of Divisional Commissioner (DC) Subhash Chand Sharma, Special Purpose Vehicle (SPV) for Aligarh Smart City has been formed. The Municipal Corporation and SPV have already undertaken “bidders meet” process to form Project Management Consultant (PMC) for project implementation. Corporation official said that the moment PMC is announced, the authority will start floating tenders for various components of Smart City Mission. “We already had bidders’ meet for PMC... we are expecting to form the consultant group at the earliest,” said Sharma. A core area of five square kilometres, comprising old and new city areas, has been demarcated for the Area Based Development, which will focus on giving people uninterrupted electricity supply, metered water supply, proper drainage facilities, ensure recycling of waste water and solid waste management. Other key elements of the plan are rain water harvesting, ground water recharge, pedestrian-friendly footpaths, traffic management, innovative use of open space, water management, industrial development and sustainable socioeconomic development. The pan-city proposal will cover the remaining areas of the city. The vision of Aligarh Municipal Corporation is to make Aligarh a Mukammal Ashiyan (Alishan Ali-E-Gar or a perfect house). This represents a high quality of city life which has smooth access to basic infrastructure, clean and green energy as well as has peaceful environment. “The city will have improved

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Victoria Gate, Aligarh

been allocated for the Aligarh smart city project of which Rs 2,090 crore will be spent on area-based development. The remaining Rs 476 crore to be spend on facilities in the pan-city proposal. As far as availability of funds is concerned, the Union Ministry of Urban Development has said that there is no shortage of funds for implementation of Smart City proposals.

Subhash Chand Sharma Divisional Commissioner Aligarh

infrastructure services, better management of liquid and solid waste, better managed traffic, road spaces with improved public realm for more social interactions,” the Commissioner said. A total budget of Rs 2,566.86 crore has

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“For future requirements, we are encouraging cities to explore innovative financing mechanisms, such as municipal bonds and use of value capture financing (VCF) tools. The Ministry is actively supporting cities by providing technical support for credit rating, transaction advisory services for issuance of municipal bonds, and review of VCF tools that can be used,” Dr Sameer Sharma, Additional Secretary, Ministry of Housing

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COVER STORY

will be sharpened and a plan will be drawn to promote the sale of their products in the international market. Aligarh locks are exported across the world. In 1870, Johnson & Co was the first English lock firm in Aligarh. In 1890, the company initiated production of locks on a small scale. A few foreign countries including Germany, Belgium and others have shown interest to support the authority in the project implementation process and make Aligarh a world class city. The Municipal Corporation has also signed memorandum of understandings with the Aligarh Muslim University, Pune-based C-DAC and RCEUS (regional centre for urban and environmental studies) as knowledge partners in the project.

Meeting on Smart Cities Mission at Aligarh Municipal Corporation’s office

With a population of 12,40,896, Aligarh is one of the largest cities in Uttar Pradesh.

and Urban Affairs, Government of Indian told ENN.

Aligarh district is divided into five tehsils, namely Kol Tehsil, Khair Tehsil, Atrauli, Gabhana and Iglas which are further divided into 12 blocks.

Nominating a PMC is the top most priority at present for Aligarh Municipal Corporation. “We are working according to a full-proof strategy for project implementation. We are expecting selection of the PMC at the earliest so that the project implementation process starts soon,” said Rajesh Kumar, Tax Superintendent of Aligarh Municipal Corporation. The biggest challenge for the AMC, however, is to ensure coordination among different government departments and achieve single-window clearance for citizen services as part of e-governance. “We are working in this direction also so that getting clearance for any project is done without any hassle,” said Kumar.

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Rajesh Kumar Tax Superintendent Aligarh Municipal Corporation

To tap the potential of the traditional lock industry, authorities here are planning to make Aligarh an International Lock City. Interestingly, the skills of those associated with the decades old industry

It is also famous for brass hardware and sculpture. At present, the city holds thousands of manufacturers, exporters and suppliers involved in the brass, bronze, iron and aluminium industries. This historic city also carries much more significance from the pre-Independence era. Many Nationalist Movements originated from Aligarh including Khilafat Movement. The city, viewed as Mecca of education among many Muslims, is home to Aligarh Muslim University, an internationally recognised education place. The AMU aims to introduce western ideology and education to the Muslims here. The AMU always plays a pivotal role for an overall development of Aligarh.

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Dr Nadeem Khalil, Urban Specialist from Aligarh Muslim University, said the AMU is a world famous organisation and officials will have the opportunity to utilise the knowledge of its experts for the smart city projects. “We have developed several projects related to urban water and waste water treatment...it will be of great use if all these projects could be implemented in Aligarh smart city project,” he said. The selection of Aligarh as a Smart City was attributed to a massive citizen involvement too. The corporation had organised more than 24 meetings with various groups. The groups include NGOs, Vyapar Mandal, Exporters Association, Aligarh Muslim University, Women’s Group, Industrial Estate Association, Doctors Association, Lawyers Association, Nagar Nigam Councillors among others. In total over 7,000 people were engaged through smart city conclave, said municipal corporation official. There is, however, anticipation that big corporates are hesitant to do business and investment in Aligarh “due to its socio-political environment”. Aware of such issue, Aligarh Municipal Corporation has also adopted several “strategies” to woo the private sector. “We are ready to provide all possible help to the organisations and people who are interested to invest in Aligarh,” said Municipal Commissioner Sharma. The Corporation is giving emphasis on six Source of Financing: Government of India contributionUnder Mission Guidelines: Rs 488.00 crore State Government: Rs 500 crore Convergence: Rs .37 crore PPP: Rs 603.94 crore Own source of revenues: Rs 247.55 crore

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Transportation:

Safety & security:

New roads: 54 km, 87 km, 54 km. Road dividers: 3 km, road widening: 4 km. Electronic signals: 5 Junctions. Improvement of accident prone areas.

Cases down from 5101 to 3218. Road accident deceased to 368 from 449. 3000 street lights installed. Women help lne number 1090.

Water availability:

Assured electricity:

Water supply increased from 97 to 121 MLD. 103 number of new tube wells. Rain water harvesting-53 numbers. Water network coverage-721 km.

Availability of Power 21 Hrs. Losses reduced to 10 percent. Power supply to 1.7 lakh houses House connection increased to 1,69,821.

Solid waste management:

Housing situation:

Vehicles for collection increased from 58 to 89. Waste to compost plant operational Door t0o Door collection increased to 45 wards.

Building approval from 20 to 15 days. Property tax collection 14.5 crore. Online tax and payment portal. New Housing units constructed.

sectors including transportation, safety and security, water availability, assured electricity, solid waste management and housing situation. Waste management and Swacchata Mission are two very critical issues that the Corporation is fighting with. Though, the Municipal Corporation has already assigned a private organisation for door-to-door collections of wastes and its disposal, the works of the company are under scanner. “Under the Swacchata Mission we are trying to setup Shochalay (toilets) in maximum possible areas of the city. We are also doing a massive awareness campaign in this connection,” said Municipal Commissioner Sharma. Interestingly, Lucknow, Varanasi, Kanpur as well as Agra have already been included in the smart city list. Uttar Pradesh Chief Minister Yogi Adityanath has said his government will

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make every effort to promptly carry out works for the development of the cities selected under the Smart City project. The State government has already initiated the move to include five more cities - Meerut, Rae Bareli, Ghaziabad, Saharanpur and Rampur - in the smart city list. The Smart City Mission was launched with the aim of transforming 100 Indian cities by 2019-20. Accordingly, the Centre provides Rs 500 crore to each city over a period of five years for implementing various projects. The Uttar Pradesh government is also determined to make its cities smarter. Chief Minister Adityanath has said he will not tolerate laxity in development works under this mission. “These works, when completed, would definitely bring qualitative improvement in the condition of these cities and also provide world class facilities to people esiding there,” Adityanath recently said.

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REALISING THE SMART CITY DREAM: ALIGARH DM PERSPECTIVE

Aligarh Expedites Smart City Projects Steps have been already undertaken to improve the infrastructure in the city. Industrial lands have been identified. If Aligarh gets included in the NCR region, it can get loans from the NCR Planning Board as well, says Hrishikesh Bhaskar Yashod, District Magistrate, Aligarh, in conversation with Elets News Network (ENN). Hrishikesh Bhaskar Yashod District Magistrate, Aligarh

“The Corporation needs to revamp its personal and solid waste machinery in a smart and efficient way. Collecting funds for such a large scale project is in itself is a challenge.� 12

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Why Aligarh should be selected under the Smart Cities Mission? Aligarh, within its deserving limits, is one of the most deserving cities to be included in the Smart Cities Mission. We have sent a proposal to the

National Capital Region Planning Board (NCRPB) to include the city in the National Capital Region (NCR). Since it is very close to Delhi, more people and resources can be diverted here which will lead to the overall development of the city. Aligarh has a bright future not only due to its

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DM PERSPECTIVE

ongoing demographic increase, but also due to the economic and financial progress it is making.

What steps have you taken for waste management and cleanliness? Aligarh’s population is increasing day-by-day. That day is not far behind when it will be included in those Indian cities which have a population of more than 10 lakh. Efforts are being made for effective solid waste management system. It has to be done in a smart and sustainable way. The Municipal Corporation has already tied up with a private firm to collect solid waste, segregate it and manufacture organic manure from that. It is also trying to shift the landfills. We are soon going to come up with a designated solid waste management landfill. The challenge is that-Aligarh being a very old city, a lot of its areas are unplanned. The city is very congested in the older areas. Door-to-door collection of waste is a very big challenge. The corporation needs to revamp its personal and solid waste machinery, in a smart and efficient way. Collecting funds for such a large scale project is a challenge itself. The scale of Smart Cities projects has to be increased and Smart Cities Mission can help in this respect--both economically and technologically.

How are you planning to attract investors to Aligarh? Aligarh is already known as a manufacturing hub. Domestic Hardware segment is already strong here. Agri-business is also very good here. It supplies Basmati rice to many rice mills in and around Delhi and Haryana. Agro-based business is also good here. It is known for meat processing units. Steps have already been taken to improve the infrastructure in the city. Industrial

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“Skilled workforce, accessibility is not a problem. Other major markets like Meerut, Moradabad are also nearby. Aligarh is well placed for industrial investment. The city needs to improve its infrastructure, law and order situation and civic amenities too.� lands have been identified. If the city gets included in the NCR region, it can get loans from the NCR Planning Board as well. If Jewar domestic

airport comes up, Aligarh will definitely benefit from it.

How Aligarh is different city from others? It is near Delhi and has a very good access to Yamuna expressway. A vast network of trains are available here. We are having three district level hospitals here as well as a medical college. Educational institution like Aligarh Muslim University is a wellknown name. There are many schools which are giving quality education. Skilled workforce, accessibility is not a problem. Other major markets like Meerut, Moradabad are also nearby. Aligarh is well placed for industrial investment. The city needs to improve its infrastructure, law and order situation and civic amenities too. Power availability is also good here due to Kasimpur station which is also going for an expansion.

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REALISING THE SMART CITY DREAM: ALIGARH MUNICIPAL CORPORATION PERSPECTIVE

Aligarh Enroute to Unravel its Hidden Treasure Santosh Kumar Sharma Municipal Commissioner Municipal Corporation of Aligarh

“We are expecting approximately 23.5 per cent of the total investment for Smart City project through PPP model. The model is being approached in e-governance solution, Wi-Fi network, smart parking and housing sectors.” 14

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Aligarh has plans to implement Smart Cities Mission by engaging citizens on the lines of ‘Mukammal Ashiyan Alishan Ali-E-Gar’, or providing quality life to public through an easily accessible smart infrastructure along with eco-friendly and e-governance projects, says Santosh Kumar Sharma, Municipal Commissioner, Municipal Corporation of Aligarh, in conversation with Gautam Debroy of Elets News Network (ENN).

The Aligarh Municipal Corporation Office

Aligarh is included in the Government of India’s 100 Smart Cities list. How does the Aligarh Municipal Corporation plan to take forward development projects?

We have already constituted SPV (Special Purpose Vehicle) and the constitution of PMC (Project Management Consultants) is in process, for which an RFP (Request for Proposal) has been floated already.

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MUNICIPAL CORPORATION PERSPECTIVE

We are also expecting to form the PMC at the earliest to start implementing the Smart City projects for the city. We plan to implement Smart Cities Mission in Aligarh, engaging citizens on the lines of ‘Mukammal Ashiyan Alishan Ali-EGar’, or providing quality life to public through an easily accessible smart infrastructure along with eco-friendly and e-governance projects.

Of the various components of the Smart City which sector requires urgent attention? Citizens’ opinions have been taken into consideration to implement the Smart City initiatives in the city. Soon, PMC also plans to hold regular meetings with the SPV to sort out goals and identify low-hanging fruits. Two

Aligarh Clock Tower — A prominent landmark of the city

smart parking, traffic signals, footpaths, Non-Motorised Vehicle (NMV) zones, etc, to name a few. Single Window Clearance System: To reduce time taken to deliver services to citizens, and to minimise face-to-face interaction between public and the authorities, a Single Window Clearance System has been proposed. This system integrates all public services in a single window. The Urban Development Department is already in the process to launch a web portal to offer

important issues need urgent attention: Transport Mobility: Across the city, unregulated traffic prevails. Through Smart City initiatives, we plan to ensure a better service through a proper Traffic Management System which will have interventions like

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“The Urban Development department is in a process to launch the Single Window Clearance System Web portal designed to reduce time taken while delivering quality services to citizens.” The Largest Portal on e-Governance in Asia and the Middle East

quality public service within a stipulated time.

How is the Public Private Partnership (PPP) model being embraced in the Aligarh Smart City initiatives? What are the issues that require public initiative? As many projects are being approached in a PPP model. We are expecting approximately 23.5 per cent of the total investment for Smart City project through PPP model. The model is being approached in e-governance solution, Wi-Fi network, smart parking and housing sectors. We have given equal weightage to citizens for Area Based Development (ABD) projects. People residing in the respective areas have selected the projects. The only challenge, however, Smart City Aligarh may face is in bringing behaviourial change in the public. The implementation of initiatives will follow certain restrictions. Only through public participation, the mission will succeed. The challenge would be to redress public resentment and the Aligarh Municipal Corporation is actively dealing with the issues.

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REALISING THE SMART CITY DREAM: ALIGARH MUNICIPAL CORPORATION PERSPECTIVE

Shivpujan Yadav

Joint Municipal Commissioner Aligarh Municipal Corporation

“A city cannot be made smart till its citizens become smart. Putting dustbins all over the city is not the key to cleanliness. Citizens should be made aware that they have to throw garbage in the dustbins and before that dry and wet waste should be segregated by them, only then a city can become clean.� 16

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Citizens Playing Key

Role in Aligarh Development Aligarh Municipal Corporation (AMC) has launched a public awareness camp through school children, NGOs and others. In this, the Municipal Corporation officials visit every cultural and social programme and try to educate people about the new Swachhta app, says Shivpujan Yadav, Joint Municipal Commissioner, Aligarh Municipal Corporation, in conversation with Gautam Debroy of Elets News Network (ENN).

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MUNICIPAL CORPORATION PERSPECTIVE

“The Government agencies are making people aware about the benefits of digitisation every day. We have made revenue collection online.Birth and death certificate are also issued online now and many other such important services will be made online in Aligarh.”

Having been inducted into the Smart Cities Mission, what is the next move of Aligarh? We are trying to meet the criteria set up by the Government of India. Drainage, Atal Mission for Rejuvenation and Urban Transformation (AMRUT) and Open Defecation Free (ODF) schemes come under it. We are working on all these things simultaneously. We want to complete everything within the timeframe. We also want Aligarh to be ranked higher in the ‘Swachhta Sarvekshan’ (cleanliness survey).

and have been turning it into compost with the help of A2Z company. They are collecting waste and recycling it. We are trying to make the waste portable. We have installed dustbins all over the city. For the transportation, we will soon make Detailed Project Report and then work accordingly. We are way ahead in solving the waste management problem in the city. About 80 per cent of the waste is being being recycled.

How did Aligarh make it into the Smart Cities Mission? We made it to the list because all the criteria set by the Central Government was met by us. We are trying to grab spot in top 10 in Government’s cleanliness survey.

Corporation go to every cultural and social programme and try to educate people about the new swachhta app. People are being made aware about the Swachhta Sarvekshan (or, cleanliness survey) and how their participation is important.

What are the challenges in implementing Smart City projects in Aligarh? We need to work at the basic level on many projects. This time public’s feedback percentage has gone up while making DPRs of various projects. A city cannot me made smart till its citizens become smart. Putting dustbins all over the city is not the key to cleanliness. Citizens should be made aware that they have to throw garbage in the dustbins and before that dry and wet waste should be segregated by them, only then a city can become clean. If a dustbin is not there, people should keep their waste outside their house so that waste collection van can collect it in time.

How are you making Aligarh digital? The Government agencies are making people aware about the benefits of digitisation every day. We have made

online

revenue collection online . Birth and death certificate are also issued online now and many other such important services will be made online in Aligarh.

Do you think events like the Aligarh Smart City Summit, help local agencies?

How are you going to implement the Smart City projects in Aligarh?

How are you going to integrate the citizen participation in Smart City projects?

We are already working on multiple projects. There are certain issues like waste management, transportation, and water management etc. We are doing door-to-door collection of waste

We have already started an awareness camp through school students, NGOs etc. We gather a crowd in the morning and try to educate them on various projects. The officials of Municipal

Events like these are necessary because collective experience is shared on a single platform. Through learning from others, we can rectify our mistakes. It is a two way communication channel. Smart City summits, organised by Elets Technomedia, are a major contributor to the development of Smart Cities all over the country.

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REALISING THE SMART CITY DREAM: ALIGARH EXPERT PERSPECTIVE

Prof. Nadeem Khalil Urban Specialist, Aligarh

“Many components have been conceived to carry out under the Smart Cities Mission for Aligarh. Drainage and solid waste management are the two sectors where immediate attention is required.” 18

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Aligarh Leveraging ‘INDIGENOUS TECHNOLOGY’ in Smart Cities Mission As per the bilateral agreement between the Government of India and European Commission, a research and development project was granted to Aligarh. Under the initiative, a low cost, eco-friendly, sustainable concept easy to implement and maintain a non-energy demanding technology, has been developed and deployed, says Professor Nadeem Khalil, Urban Specialist, Aligarh, in conversation with Gautam Debroy of Elets News Network

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EXPERT PERSPECTIVE

of the city can be reused in the construction, irrigation, gardening, horticulture, etc. We have already used this technology for one of the project Swings —Safeguarding Water Resources in India with green and sustainable technologies. Even the Namami Gange programme has adopted this technology. Focus is equally being laid on water supplies and traffic management to bring quality in the life of the urban citizens.

How can universities or educational institutions play a role in the Smart Cities Mission for Aligarh?

What new technologies have been envisaged under the Smart Cities Mission for developing the urban areas of Aligarh? Many components have been conceived to carry out under the Smart Cities Mission for Aligarh. Drainage and solid waste management are the two sectors where immediate attention is required. We plan to develop these sectors with the help of indigenous technology for the city. Indigenous Technology: As per the bilateral agreement between the Government of India and European Commission, a research and development project was granted to Aligarh. Under the initiative, we have developed and deployed a low cost, eco-friendly, sustainable concept, easy to implement and maintain, a nonenergy demanding technology. Aligarh is the lead partner in this whole consortium. This project started in 2013, completed in 2016 and is under the monitoring stage. The effluent is of very high quality —like the waste water from drains, nullahs of peri-urban areas

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Universities can play a major role in educating people and providing technical and consulting assistance. The faculties have highly skilled members in engineering and technology. Their expertise can always be exploited. Seminars and workshops can be organised to generate awareness among the masses on the Smart City projects of Aligarh.

What is your view on the Public Private Partnership (PPP) model being approached in the Aligarh Smart City Mission?

“Universities can play a major role in educating people and providing technical and consulting assistance. The faculties have highly skilled members in engineering and technology.” The Largest Portal on e-Governance in Asia and the Middle East

Instead of bidding on conventional way of PPP, I’d suggest to apply Hybrid Annuity Model (HAM) which is although an offshoot of the PPP concept, the Government takes responsibility for financing the project and public plays an important role of the stakeholder. I believe that PPP in this sector will not be successful when compared to the western world or other developed nations because people are not thorough in the tax system. In PPP, importance is given to generate the revenue.

What are the major challenges lying ahead for the Aligarh Municipal Corporation in its initiative to develop Aligarh as a Smart City? Aligarh has become a complicated city. Its development is in line with old planning. In the last 10-15 years, the construction of buildings has been haphazardly done without following proper municipal rules and guidelines. This has severely damaged to the ambience of the city. To make it smart, the AMC will have to develop a concrete plan taking inputs from the experts and incorporating the demand of the Aligarh citizens. Hiring people from outside or engaging consultants from Mumbai and Hyderabad, for instance, may not serve the purpose. A stakeholder forum must be formed at different stages —take the views of the citizens and incorporate in the planning stage, and then implement the programme. Educating people on the components of Smart City is also another criteria.

What do you think of Smart City Summit, Aligarh, organised by Aligarh Municipal Corporation in collaboration with Elets Technomedia Pvt Ltd? Such summits help educate people on the Smart Cities initiatives and they also get an idea on various developments being made in other cities too. This joint venture will also help AMC achieve its targets.

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FOCUS: NASHIK SMART CITY INITIATIVES MAYOR’S PERSPECTIVE

Nashik on Road to DEVELOPMENT Developing at a rapid speed, the city of Nashik situated near Mumbai, has witnessed significant increase in its population, says Ranjana Popat Bhanasi, Mayor, Nashik, in conversation with Harshal Desai of Elets News Network (ENN). How Smart City initiatives are going to help in developing a ‘Smart Nashik’?

Ranjana Popat Bhanasi Mayor, Nashik

Smart City initiatives are indeed going to make Nashik a smarter city. We are glad that the city has been selected as one of the proposed Smart Cities of Maharashtra along with other shortlisted cities. Nashik will also get a chance to witness all-round development. With the increasing population, it is indeed need of the hour to implement smart solutions to make the lives of people healthier and safer, and smart city initiatives will fulfil this requirement.

How is it going to benefit the city?

“We are determined to develop couple of world-class theatres in the city. There are plans to build libraries in the city.” 20

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Nashik is developing at a rapid speed. The city is close to Mumbai and has witnessed significant increase in its population. Nashik Municipal Corporation along with the newly formed Special Purpose Vehicle (SPV) has several ambitious plans to address issues. Riverfront development, roads, street lighting, CCTV surveillance, safety, traffic management and many other components will be covered under this which will ultimately be helpful for the citizens.

provide all basic amenities and services to the citizens. We have ensured that all the ward representatives get enough funds to develop their own areas. Besides the urban areas, we are also focussing on development of rural areas as well.

What are your plans? What initiatives are you going to undertake soon? Nashik boasts of several tourist attractions. The city is known for its religious places. It completes the MumbaiPune-Nashik triangle which is developing at a rapid speed. The city is among the top 20 cities of India witnessing huge development. Rich cultural heritage is just another proud element. We are determined to develop couple of worldclass theatres in the city. There are plans to build libraries in the city. Further, we are also determined to improve the conditions of schools and ensure students have access to all the basic facilities.

How your office is ensuring the development of Nashik and its people?

We will also be focussing on cleanliness in and around the city. We will be making the most of available advanced technologies to ensure timely waste collection and waste treatment. We are very determined to clear our rivers in the city. The Smart City Company has huge plans to clean the river Godavari

As the first citizen of the city, it is my duty to ensure that the people of Nashik have a comfortable life. I am ensuring my best support to the administration in order to

Healthcare system is another very important element. We will ensure that the people of Nashik have better access to healthcare system.

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FOCUS: NASHIK SMART CITY INITIATIVES POLICYMAKER’S PERSPECTIVE

Nashik Gets FutureReady WITH ADVANCED TECHNOLOGIES Mahesh Zagade

Divisional Commissioner, Nashik, Government of Maharashtra

“We will be using advanced technologies including cognitive analysis, automation, information technology to go beyond e-governance.” 22

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With Nashik having an infrastructure adequate enough to attract investments, its residents are going to play a significant role in making the city smarter, says Mahesh Zagade, Divisional Commissioner, Nashik, Government of Maharashtra, in conversation with Harshal Desai of Elets News Network (ENN).

What is the need of Smart Cities in a growing economy like India? We have witnessed turbo urbanisation in the second half of the 20th century. People are congregating and it is projected that by 2050 about 75 per cent of world population will move to

urban neighbourhoods. The figure is likely to increase to about 80 per cent by 2100. There are two phenomena which contribute to the urbanisation. First is the natural growth of cities and second is the migration from rural areas to urban areas. The pace of migration is very high in India, China and Africa. As

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per some reports, there are 50 centres or zones which will witness dramatic urbanisation. In India, we have two such centres-National Capital Region (NCR) and Mumbai-Pune-Nashik axis. With the increasing density, we need smarter solutions to handle the population so that we all can live a healthy and happy life. Smart planning and smart management are the need of the hour. We also need smartness in every economic activity within the cities.

maximum attention to this element. Further, we need to focus on ensuring increased happiness index. It is a broader term and includes “ease of everything” – where people have access to all the basic services by default. Services like enough water availability and power supply, a swift and safe transportation mechanism, cleanliness, robust education and healthcare infrastructure and most importantly, an easy access to Government and its services should be made available.

Which are the components that make a city Smart?

We have to retrofit old cities and, at the same time, pay much attention to future development of urban areas.

Internationally, there is an urban standard called ISO (International Organisation for Standardisation) 37120 which defines and establishes methodologies for a set of indicators to steer and measure the performance of city services and quality of life. This standard can be applicable to

Can Nashik boast of a robust infrastructure at present? I believe Nashik has an infrastructure which is adequate to attract investments. We, however, will need to spend in building infrastructure so that investments keep pouring in.

How can citizens contribute to the development of their cities? Citizens are going to play a significant role in making cities smarter. We need to keep involving them to understand their requirements. Municipal Corporations and Urban Local Bodies (ULBs) must keep seeking their inputs so as to ensure successful implantation of the smart initiatives. It is understood that every citizen has an individual thought process. But by engaging citizens we can shortlist our priorities. We have great responsibility to educate our masses and keep them informed. any municipality or local Government. The focus, however, may be different for different bodies. I believe there are couple of components which are very essential-the first being sustainable economic activities. A city can never be smart unless it has proper mechanism where people can earn handsomely. The planners of Smart Cities must pay

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As Divisional Commissioner, which areas you are focussing on? How about developing tourism sector in and around the city? I have always believed in focussing on all-round development of any city. Tourism is an area of focus for us. We have identified some locations which

we believe will boost tourism in the city. We are also making efforts to streamline the agriculture sector and ensure farmers earn enough money in their villages so that the need to move towards urban locations does not arise. Streamlining education and healthcare system are other areas which we are working on currently.

As the head of newly formed Nashik Metropolitan Regional Development Authority (NMRDA), what plans do you have in the pipeline? We are going to focus on wealth creation within the city. We will be focussing on sustainable job creations. We will make efforts to increase the Happiness and Liveable Index. None of the Indian cities has ever been rated in top 100 liveable cities across the world. We are determined to increase the liveable index of Nashik and bring it among the best in the world. Further, we are also planning to have least energy intensity per capita. It is again, a very broad term, where we would actually like to bring down the carbon emission. We would like to promote public transport and will contribute towards making Nashik a future-ready city. We will be using advanced technologies including cognitive analysis, automation, information technology to go beyond e-governance.

What message would like to give to the young IAS officers? Create your administrative personality which is free from any undue fear. We have excellent policies in our countries, but the level of implementation of these policies, schemes and laws could be higher and therefore we should concentrate on implementation of overall growth of the nations. We should focus on implementation part and contribute in the overall growth of the nation.

egov magazine The Largest Portal on e-Governance in Asia and the Middle East NOVEMBER-DECEMBER 2017 / egov.eletsonline.com / egov

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FOCUS: NASHIK SMART CITY INITIATIVES

NMSCDCL PERSPECTIVE

Nashik—The Next ‘Smart’ Destination of Maharashtra There are plans to develop riverfront on the lines of Sabarmati Riverfront Development in Gujarat. Nashik is known for its religious places and the Goda project will certainly add value to the tourism sector in the city, says Prakash Thavil, Chief Executive Officer (CEO), Nashik Municipal Smart City Development Corporation Limited (NMSCDCL), in conversation with Harshal Desai of Elets News Network (ENN). What is your vision for Smart City Nashik?

Prakash Thavil Chief Executive Officer (CEO), Nashik Municipal Smart City Development Corporation Limited(NMSCDSL)

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As the CEO of NMSCDCL, I am determined to meet the expectations of both the State and Central Governments and develop Nashik as the next smart destination. Nashik has been selected

for the Smart Cities Mission after tremendous contributions from different stakeholders led by Nashik Municipal Corporation, and keeping the vision in mind, we will make all possible efforts to implement the best available technologies and solutions towards making Nashik Smart.

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What progress has been made in various Smart City projects? We have speeded up the work and are going to float the tenders for Smart Road, Street Lighting, Smart Parking, components pertaining to IT and e-governance and others. A new office dedicated for Smart City Cell is under construction at Panchavati Divisional Office of Nashik Municipal Corporation. Water Management is one of the focus areas for Nashik. Besides, Goda Project is perhaps the most ambitious project which will be undertaken. There are plans to develop riverfront on the lines of Sabarmati Riverfront Development in Gujarat. Nashik is known for its religious places and the Goda project will certainly add value to the tourism sector in the city.

What is the status of the Smart Road project? We are about to float the tender for developing a stretch of 1.1 km as Smart Road from Ashok Stambh to Trimbak Naka. We have already discussed the Detailed Project Report (DPR) which has been prepared by KPMG Advisory Services Private Limited, our consultant for Smart City.

Nashik’s Guardian Minister Girish Mahajan spoke about the Goda project in his address at the Smart City Summit, Nashik. What progress has been made so far in this project? As the Minister said, Goda Project is one of the most ambitious projects we will undertake in our journey. There are several components of this project including river cleaning, building pedestrian bridges, automated mechanical gates, and beautification of

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Raw water pumping station, Nashik

“Goda Project is one of the most ambitious projects we will undertake in our journey. There are several components of this project including river cleaning, building pedestrian bridges, automated mechanical gates, and beautification of the entire area.” The Largest Portal on e-Governance in Asia and the Middle East

the entire area. We are soon going to float the tender for this project.

What is the significance of Smart City Summit, Nashik that was organised by the corporation and NMSCDCL? We wanted to invite people from other Smart Cities to understand how the Smart Cities programme is being implemented in other regions. The conference created a knowledge sharing platform where experts from different domain participated and shared their opinions. Further, we could also invite several private organisations to understand their offerings towards the development of Smart Cities. We are happy that with the support of Elets Technomedia Pvt Ltd, we could organise such conference and expo in Nashik.

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TRANSPORT PERSPECTIVE FROM PUNE

Tukaram Mundhe

Chairman and Managing Director Pune Mahanagar Parivahan Mahamandal Limited

“The huge deficit in the number of bus shelters is the most disturbing thing. Of the 5,000 declared bus shelters, the constructed bus shelters are only about 1,500.� 26

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Transforming URBAN TRANSPORT IN PUNE PMPML has developed systems like Automatic Vehicle Location System (AVLS) and Automatic Fair Collection System (AFCS). With these systems, the civic agency is able to contact the bus conductors and inform them about their faults, says Tukaram Mundhe, Chairman and Managing Director, Pune Mahanagar Parivahan Mahamandal Limited, in conversation with Harshal Desai of Elets News Network (ENN).

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How has been your journey as Chairman and Managing Director of PMPML so far? To identify the issues, it is essential that you understand the sector well. Once you do that, it becomes easy for you to find the loopholes, take decisions and increase the overall efficiency of the system. We did lot of process reengineering and made the most of available information technologies in Navi Mumbai Municipal Corporation (NMMC). Similar approach has been followed here at PMPML.

What new initiatives have been started by you in PMPML? Urban transportation needs to be delivered to the citizens. It has always been a supply side affair. We, however, are making efforts to build a system that includes key elements such as demand and performance. We would like to go from ‘Access to Transport’ to ‘Access through Transport.’ The goal of sustainable development can’t be fulfilled without sustainable transport. PMPML will like to play its role by making use of IT.

How are you restructuring the organisation? We are soon going to hire techies. We have laid down the process for promotion and new recruits. Lack of leadership has been a crucial issue affecting the success of the PMPML and by recurring talented people and offering in-depth training to existing staff, we want to inculcate leadership qualities in our team members. CMDs will keep changing, it is the employees who will stay here and work and hence, they need to be talented enough.

How are you leveraging the ICT for the growth of your organisation?

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If you want to increase the use of public transport among masses, it is very important that the buses are available on time, they complete their schedule without fail, they stop on all the bus stops and they are driven safely. Now to ensure this, we need to monitor the buses and their schedule very diligently. This is when we need real time data and need to use GPS technologies. We have developed systems like Automatic Vehicle Location System (AVLS) and Automatic Fair Collection System (AFCS). With these systems, we are able to contact the bus conductors and inform them about their faults. We also have announcement system installed in the buses. We have these dashboards in our Head Office. Through this, I can see here how many buses have started early and how many of them are late. As a result of implementing these technologies, we have been able to bring down the early and late start timing from about an hour to within 5 -7 minutes. Earlier, the number of cancelled trips was around 4,000 to 5,000 monthly. Now it has come down to 1,000.

How do you rate the current infrastructure of PMPML? Do you think there is a bright future for e-buses in India? There is no doubt that electronic vehicles are the future of our country. But we need robust infrastructure – both physical and operational. Further, we need to train the workforce. At this moment, we do not have enough of any of these necessary requirements in most of the cities in India. We will explore this in coming days. Through Smart City Corporation, we have already gone for Request For Proposal (RFP) for 100 e-buses. We will be running these buses on trial and if these trial runs are successful, we will

go full-fledged.

How has been the response for the mobile application? The response has been remarkable. About 60,000 people have already downloaded the app, and still counting. Through this app, about 9,400 grievances have been registered – about 99 per cent have been resolved. The application boasts of various features including auto accountability, auto responsibility, citizen participation and rating systems.

What is the biggest challenge you are facing today? The huge deficit in the number of bus shelters, is the most disturbing thing. Of the 5,000 declared bus shelters, the constructed bus shelters are only about 1,500. We are now exploring opportunities where against the advertising rights, we are asking companies to build modern bus shelters. These companies will not only build the bus shelters but also maintain them for 10 years. These vendors will also install solar lights and public information system. This will be huge infrastructure boost for Pune transportation.

How can citizens of Pune help in making the city smart? I will urge the citizens to make the most of public transport. We are improving the overall system. If people are using the public transport, they contribute towards the development of the corporation and at the same time, reduce the carbon footprints. I am making all-round efforts to improve our services. Further, I will also like to convey that profit is not our sole motto; we first want to offer quality service to the citizens and then think about making profit.

egov magazine The Largest Portal on e-Governance in Asia and the Middle East NOVEMBER-DECEMBER 2017 / egov.eletsonline.com / egov

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AIRPORTS AUTHORITY OF INDIA

Government For Big Overhaul of Airports with UDAN

Guruprasad Mohapatra IAS Chairman Airports Authority of India (AAI)

The Government of India plans to revive 50 unserved and underserved airports under Regional Connectivity Scheme -- UDAN. An efficient network of airports shall reduce barriers for development in the country, bringing opportunities to the hinterland. Guruprasad Mohapatra, Chairman, Airports Authority of India (AAI) shares this and much more in conversation with Shivani Tyagi of Elets News Network (ENN). What role does AAI play in strengthening the aviation sector in the country? The civil aviation is a sunrise sector of growth backed by favourable demographics, a rising middle-class population, high disposable incomes, and faster economic growth. Domestic air traffic in India is growing at about 20 per cent annually and international traffic at 10

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per cent, providing huge employment. India is world’s seventh largest aviation market presently and is poised to be the third largest within a few years. AAI, under the aegis of Ministry of Civil Aviation, has been actively involved for strengthening the aviation sector. The focus of AAI has been to develop airport infrastructure at par with the world standards. Consequently, AAI has completed modernisation of 61 airports in

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the country including two metro airports at Chennai and Kolkata. For a holistic growth of aviation in India, AAI is committed to develop airport infrastructure in all corners of the country including Tier-II and Tier-III cities. The aviation sector has further been boosted with unveiling of National Civil Aviation Policy and UDAN scheme to extend air transport to the masses at a reasonable price. To provide requisite infrastructure, AAI has embarked upon infrastructure development plan with the outlay of Rs 20,500 crore in next five years which includes upgradation and expansion of existing airports, revival of non-operational airports, upgradation of Airport Navigation System (ANS) and the telecommunication infrastructure. Further, AAI will provide logistical and technical support to the State Governments for bringing up Greenfield Airports and operationalisation of their airports.

How has technology contributed to bring improvement in Airport Authority of India (AAI)? Construction of modern state-of-the-art terminal buildings has been taken up with the provision of commonly used IT infrastructure with Common Use Terminal Equipment (CUTE), Common Use Self-Service Kiosks (CUSS) and overall integration of all systems through establishment of Airport Operational Control Centres (AOCC) at airports. Baggage Reconciliation System (BRS) for facilitating faster baggage handling and reconciliation at all major airports of AAI. Sensor controlled elevators, escalators, Passengers Boarding Bridges (PBBs) with Advanced Visual Docking Guidance System (AVDGS) and walkalators have been provided in the new terminal buildings to ease the passenger movement. BMS controlled Heating, Ventilation and Air Conditioning (HVAC) system is being adopted in the terminal building to have better temperature control for comfort of passengers and for energy efficiency. In the recent past, we have implemented various state-of-the-art technology for

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CNS-ATM systems and advance ATM procedures to enhance safety, efficiency and reduce congestion in airspace across various airports and the entire Indian airspace. Air traffic flow management has been introduced to balance the demand vis-Ă -vis the capacity so that the airport operates at optimum capacity throughout. India has become only the seventh country in the world to have this capability.

UDAN is an ambitious project where AAI is playing a pivotal role in connecting the remote as well as densely populated cities of the country. What has been your experience so far? The airlines and airport operators are both working to make Regional Connectivity Scheme (RCS) successful. Twenty Seven proposals covering 128 RCS routes were awarded on 30th March, 2017 during the first round of bidding and Honorable Prime Minister Narendra Modi flagged off the first flight on 27th April, 2017 from Shimla. Flights have now commenced from 13 RCS airports; Bhatinda, Gwalior, Kadapa, Kandla, Ludhiana, Mysore, Nanded, Pondicherry, Porbandar, Shimla, Vidyanagar, Bikaner and Jaisalmer. 27 served airports, 12 underserved airports and 31 unserved airports (total of 70 airports) are to be connected under phase-I. In the second round of bidding, a total of 141 proposals have been received to connect 126 airports/heliports.

What are the challenges AAI is facing during the implementation of UDAN and other projects in remote areas? Challenges are multifold. UDAN scheme for regional air connectivity in the country encompasses airports owned not only by AAI but also airports owned by the Government of India, State Governments, Defence, CPSUs and private entities. AAI has lot of roles and responsibilities for

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implementing the scheme including provision and management of the enabling infrastructure for bidding by airlines, coordination with various stakeholders for making the airports ready for operations, providing assistance for meeting the mandatory regulatory requirements, doing the civil and electrical works at some of the airports on behalf of the airport operator, assistance for licensing of the airports and providing trainings for various activities like fire, security etc. The task is challenging but the results are encouraging.

What role is AAI playing in strengthening its relation with other countries? AAI cooperates with various countries to extend the best facilities and services to the travelling passengers at par with the global standards. Several Memorandum of Understandings are in place with foreign players for sharing best practices, experiences, technology and training. AAI, under umbrella MoU of Government of India with USTDA (US Trade development Authority) has a MoU with M/s MITRE, for technical and managerial assistance in development of a technical R&D centre in ANS activities. AAI is also organising Air Navigation Service Provider Management Advanced Master Programme at Hyderabad which is a joint project of ENAC, French National Aviation University affiliate of DGAC, French Civil Aviation Authority and CATC, AAI (Airports Authority of India). Every year 50 officers will be trained under this programme.

What is your vision and plans for transforming and connecting the nation? An efficient network of airports shall reduce barriers for development in the whole country and bring opportunities to the hinterland. To achieve this, certain issues like land acquisition needs to be ironed out. The Government also need to streamline financial and tax related issues for growth of the MRO sector in India.

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HOUSING PERSPECTIVE FROM MAHARASHTRA

Maharashtra making dream of affordable housing come true

Sanjay Kumar

Additional Chief Secretary Department of Housing Government of Maharashtra

“The Government of Maharashtra is also formulating policy for Green Buildings. These buildings will be the most efficient ones in terms of water and energy conservation, recycling the waste, using more natural resources etc.�

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Slums are sprawling in cities like Mumbai where over 55 per cent population resides in slums. However, the Government is determined to provide pucca houses to these slum dwellers under SRA and other affordable housing schemes like PMAY (U), says Sanjay Kumar, Additional Chief Secretary, Department of Housing, Government of Maharashtra, in conversation with Harshal Desai of Elets News Network (ENN).

What significant initiatives have been undertaken by the Government of Maharashtra to strengthen the dream of affordable housing? Maharashtra has always been at the forefront in urban and housing sector. It is one of the top performing States in the country in Credit Linked Subsidy Scheme for Economic Weaker Section and LIG category and has been awarded by the Government of India for the same. Maharashtra has also

initiated the World Largest Affordable Housing Project comprising 30,000 houses on Public Private Partnership basis in Rayanagar, District Solapur. This project shall implement green technologies like rainwater harvesting, use of recycle water from sewerage treatment plant for flushing and gardening, zero use of natural sand, solar streetlight etc. Another successful case study in Maharashtra is the Nagpur patta model which is first-ofits-kind slum redevelopment through giving land tenure (malkipatta) rights to

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slum dwellers. Under this initiative, land up to the first 500 sq ft is being given free and the land tenure rights are being given jointly to husband and wife in the slums of Nagpur. Maharashtra has also undertaken several other initiatives to boost affordable housing including: Government lands to be available @Rs. 1/-per sq.mt. to Government and Semi Government bodies for projects under PMAY-HFA(U) vide GR dated 19.09.2016

The Government has proposed to form a “Maharashtra Affordable Housing Development Corporation” (MahaHousing). The key objective of the corporation shall be to develop mega projects (townships with minimum 5,000 houses) of affordable housing with a total target of five lakh houses under PMAY (U) in Maharashtra by 2022. The State Government is in the process of developing online training module about Pradhan Mantri Awas Yojana (PMAY) for all ULBs and Citizens.

Government of Maharashtra is offering Rs 1 lakh subsidy to each beneficiary, under ISSR, AHP and BLC components of PMAY (U).

What are the major challenges the State faces while implementing initiatives pertaining to affordable housing?

Fees for joint measurement of land under PMAY projects will be charged at 50 per cent of prevailing rate vide order dated 03.08.2016 of Director, Land Records Pune.

A few major challenges faced in Maharashtra pertaining affordable housing are:

Stamp duty at Rs 1,000 only per EWS house will be charged for first instrument executed for the purpose of allotment of residential premises admeasuring up to an area of 30 sq.mt. to the person belonging EWS category as per PMAY-HFA (U) vide order dated 01.12.2016 of ACS, R&F Department. The Government of Maharashtra has provided 2.5 FSI for all affordable housing projects developed by Maharashtra Housing And Development Authority (MHADA). It is now proposed to provide 2.5 FSI to all affordable housing projects under PMAY being developed by public authority or private authority in partnership. The State Government has designed a Public Private Partnership Policy (PPP) for private land owners to come forward and develop affordable housing in joint venture with MHADA. The policy is under approval process.

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Availability of land is typically the biggest constrain for affordable housing and also one of the major driver of cost. For example, in South Mumbai, the cost of land accounts to 60-80 per cent of the entire project cost. In order to address this issue, the Government of Maharashtra is taking several initiatives including issuance of GR dated 19.09.2016 ensuring that, Government lands will be available @Rs. 1/-per sq.mt. to Government and Semi Government bodies for projects under PMAY-HFA(U). Apart from this, 2.5 FSI is provided for all Affordable Housing Projects Developed by Maharashtra Housing And Development Authority (MHADA). It is now proposed to provide 2.5 FSI to all Affordable Housing Projects being developed under PMAY. Also, there is limitation of Government land, in order to provide houses to every family and private sector has to chip in and develop affordable housing. The Government of Maharashtra has

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designed a Public Private Partnership Policy (PPP) for private land owners to develop affordable housing in joint venture with MHADA. The policy is under approval process. Another key issue is low private sector participation in affordable housing. Traditionally, majority of the private players developed luxury houses for HIG segment and Government bodies developed affordable housing. However, the trend is changing now. With several government incentives, schemes and regulations, private players are keen to participate in the affordable housing segment. Slums: Slums are sprawling in the cities like Mumbai where more than 55 per cent of the population reside in slums. Rehabilitation of these slums is a challenge as it involves consensus of various stakeholders. However, the Government is determined to provide pucca houses to these slum dwellers under SRA and other affordable housing schemes like PMAY (U).

According to recent media reports, the Maharashtra Government is planning to form Affordable Housing Corporation? Will you please elaborate on this? The Government of Maharashtra has proposed to form a “Maharashtra Affordable Housing Development Corporation”. The key objective of the corporation shall be to develop mega projects (townships with about 5,000 houses) of affordable housing under Pradhan Mantri Awas Yojana (Urban) in Maharashtra. Each mega project constructed by MahaHousing shall have 30 per cent EWS, 30 per cent LIG and 40 per cent MIG Houses with a total target of construction of minimum 5 Lakh affordable houses by 2022. Maharashtra Affordable Housing Development Corporation –

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HOUSING PERSPECTIVE FROM MAHARASHTRA

MahaHousing is proposed to be a company incorporated with shareholding of organisations including Maharashtra Housing and Area Development Authority (MHADA), Slum Rehabilitation Authority (SRA), Shivshahi Punarvasan Prakalp Ltd (SPPL), Nagpur Improvement Trust (NIT), City and Industrial Development Corporation of Maharashtra Ltd. (CIDCO) etc. MahaHousing would be initially jointly funded by its equity shareholders with an initial corpus of Rs 2,000 – 2,500 crore. MahaHousing shall be provided 2.5 FSI for developing the mega affordable housing projects and would be permitted to develop these mega projects on green zones / NDZ areas.

Slum Rehabilitation is one of the major issues, how is Government addressing it? Slum rehabilitation is always a challenge for the State Government. Therefore, it has formed Slum Rehabilitation Authority (SRA) to uplift the standard of people living in shanty structures and in unhygienic environment. Every slum dweller whose name appears in the electoral rolls as on 01/01/1995 and who continues to stay in the slum, is eligible for rehabilitation under SRA. Such eligible slum dweller shall be provided with an alternative tenement ad measuring 269.00 sq. ft. preferably at the same site, irrespective of the area of slum structure. Whereas slum dwellers which are not eligible for rehabilitation under SRA rules and regulations, the Government of Maharashtra is identifying such people and checking if they can be made eligible under PMAY and thereby subsidy can be distributed to them for construction of house. This is how the Government of Maharashtra is trying every possible alternative to provide houses to slum dwellers.

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“The Government of Maharashtra has proposed to form a “Maharashtra Affordable Housing Development Corporation”. The key objective of the corporation shall be to develop mega projects of affordable housing under Pradhan Mantri Awas Yojana (Urban) in Maharashtra.” There are several other projects that are proposed and in progress which include: rehabilitation of slums of Central Governments land on salt pan lands, B D D chawl redevelopment, rehabilitation of trespassers in transit camps, houses for mill workers etc.

The State is also willing to use advanced construction technologies. How this is going to impact overall implementation activities? There are several projects under construction which are already using innovative construction technologies. These projects are developed under PMAY (U), to name a few, at Mhalunge Pune (648 EWS tenements) and Shrirampur (216 EWS and 100 LIG) These projects are using innovative technologies like Precast Method, Rainwater Harvesting, Earthquake Proof Construction, Solar Energy etc. These innovative technologies are safer and secured against any natural

disasters like earthquake, flood etc. Along with this, the Government of Maharashtra is also formulating policy for Green Buildings. These buildings will be the most efficient buildings in terms of water and energy conservation, recycling the waste, using more natural resources etc.

Maharashtra had appointed housing regulator last year. How significant this move has been so far? Please elaborate the significance of this move? Maharashtra is pioneer in implementation of RERA in India. Maharashtra was among the first states to notify rules, regulations and establish Maharashtra Real Estate Regulatory Authority also known as MahaRERA. MahaRERA is also the first authority to have fully paperless, online and completely transparent office from day one i.e. 1st May 2017 All services towards stakeholders are online including: l Online registration of real estate

projects

l Online registration of real estate l l l l l

agents Online disclosure of information Online complaints filing Online judgements Online project extensions Thereby ensuring zero footfalls-zero paper

Till date, more than 9,752 real estate agent registration certificates have been issued and more than 13,436 project registration certificates have been issued. MahaRERA has also started adjudication proceedings with more than 34 final rulings/judgements issued. RERA is transforming the real estate sector bringing greater transparency, trust, accountability and citizen centricity in Real Estate Sector.

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IT PERSPECTIVE FROM WEST BENGAL

West Bengal Taking Giant Strides In Adopting Technology

Debashis Sen

Additional Chief Secretary IT & Electronics Department, Government of West Bengal and Chairman-cum-Managing Director West Bengal Housing Infrastructure Development Corporation (WBHIDCO)

“The State is developing very fast in tune with the rapid strides in technology advancement happening in the remaining parts of the country but the perception of the investor community on the business climate and friendliness is not changing as fast as the reality.� 34

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The IT Policy lays emphasis on startups and new technology initiatives. A State-level hackathon is being conducted by the IT Department with diverse problem areas such as Fintech, Tourism, last mile transportation and more, says Debashis Sen, Additional Chief Secretary, IT and Electronics Department, Government of West Bengal & Chairman-cumManaging Director, West Bengal Housing Infrastructure Development Corporation (WBHIDCO), in conversation with Poulami Chakraborty of Elets News Network (ENN).

President Ram Nath Kovind recently remarked that Bengal should tap the opportunities in the digital space, what measures are being taken by the West Bengal Government in this sector? The Government of West Bengal is taking giant strides in adopting Information Technology in the Government

mechanism of the State. We are banking highly on new digital technologies of Blockchain, Cyber Security, Fintech, Internet of Things (IoT), Data Sciences, Analytics, Animation and Gaming. In particular, it is laying a great deal of emphasis on Blockchain and is trying to be a hub for the nation. For this, a strategy paper is being drawn with inputs from academic institutions (ISI, IIT, IIIT), chambers of commerce (Nasscom,

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IT PERSPECTIVE FROM WEST BENGAL

Assocham) and select practitioners. The entire ecosystem including reskilling and pilot project demonstrations in the public domain is being built up.

What major projects the IT department of West Bengal is currently working on? A Centre of Excellence on Cyber Security has already been set up in Kolkata. A Centre of Innovation is being set up and expected to be operational by 2018. Twelve IT parks and one Electronic Hardware Park have been commissioned. A Fintech hub has been put out in the public domain for attracting experts. More IT Parks are planned to be commissioned in the near future. A skill building academy is being built in collaboration with a knowledge partner for Animation and Gaming.

What opportunities does the State hold for premium IT companies? The strategy is to reach out to signature IT Companies and help them. A new IT Policy has an incentive scheme which is expected to be announced shortly by Chief Minister Mamata Banerjee.

Is the State Information Technology department focussing on startups? The IT Policy lays emphasis on startups and new technology initiatives. There are special incentives for such initiatives. A State level hackathon is being conducted by the IT Department with diverse problem areas such as Fintech, Tourism, last mile transportation and more. Periodic networking workshops and conferences are also being organised.

What are the major challenges for the IT department in West Bengal? The State is developing very fast in tune with the rapid strides in technology advancement happening in the remaining

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parts of the country. But the perception of the investor community on the business climate and friendliness is not changing as fast as the reality.

What is your vision for Digital India campaign? What steps has the State taken in this regard? We believe that the millennials of West Bengal, with their inherent mathematical talent, are capable of taking on the new disruptive technologies very quickly. The government is also trying to build an ecosystem that allows them to upgrade their skills through online courses curated by experts, actual hand-holding by university researchers and exposing them to industries. In addition, we are planning to encourage telecom companies to put out Wi-Fi hotspots so that the Internet penetration is deepened in the Tier-I and Tier-II towns of the State.

ICT is the prime tool for establishing a strong base for building a Smart City. How are you working with ICT players? We have interacted with ICT players at several levels. There has been brainstorming workshops in collaboration with NASSCOM, AmCham, BCCI and CII as also with major IT players including IBM, HP, Bosch, Intel, CISCO, 3M, Bosch, Siemens and many others. We have evaluated their innovations and are already working on some of the

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suggestions as a PoC (Proof of Concept). We have also especially banked on residents of the Smart City who are themselves IT experts; such primary stakeholders have given us rare insights on the extent to which global practices can or cannot be tweaked to the city where they live and will live for a very long time.

Green building devices, smart home devices, smart living solutions, building efficiency systems are just some of the primary elements for smart urban housing. How is WBHIDCO ensuring to provide all these necessities? After months of consultation with citizen groups, expert technical firms, innovative think tanks and internal brainstorming, all four Smart Cities of the State have painstakingly put together a Smart City plan that is specific to them. Broadly, these are categorised into two groups: a pan-city solution and a set of an areabased solutions. Since all interventions cannot be spread over the whole cityscape, as resources would be very thinly spread out in that case, an area of 500 acres or more would be taken up for creating a synergy of smart solutions and then, later, replicate these into other areas. The pan-city solution, on the other hand, would impact all residents, e-governance being an obvious example.Â

NOVEMBER-DECEMBER 2017 / egov.eletsonline.com / egov

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INDUSTRY PERSPECTIVE FROM CHHATTISGARH

Dr Kamal Preet Singh

Secretary Department of Industries and Finance Government of Chhattisgarh

“GeM is a dynamic portal which is fully integrated like an online market place. It gives you real time information of prices of various goods and services. It is being developed as more user-friendly, reliable and integrated with Government payment systems.” 36

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Chhattisgarh’s Tryst with Digitisation Chhattisgarh’s Department of Industries and Finance today offers its all services online including payment of monthly bills. Even the land allotment system is online, says Dr Kamal Preet Singh, Secretary, Department of Industries and Finance, Government of Chhattisgarh, in conversation with Susmriti Sahu of Elets News Network (ENN). How Chhattisgarh government is bringing the big change? What are the focus areas? We are focussing on infrastructural development, social welfare and health sector in particular. We are utilising State’s money in various Central Government housing schemes

as well. Our focus is to provide housing for all in the State.

Which Government services have you digitised so far? We have digitised many public services recently. Every department is digitising their services in the State. We have

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INDUSTRY PERSPECTIVE FROM CHHATTISGARH

seeding. We are authenticating beneficiaries in food, National Rural Employment Guarantee Act (NREGA), school, social security and pension database etc. We are also authenticating farmers who sell their paddy to the Government. Public financial management system which is an upcoming payment system of the Government of India scheme will make use of Aadhaar to disseminate payments. Aadhaar will check the beneficiary duplication and delivery of financial benefits by using Direct Benefit Transfer system. Mobile seeding- We are also linking mobile numbers through Aadhaar. For example, Rs 2,100 crore paddy bonus has been distributed to farmers and were informed through a sms.

started a common platform for all the digitised services called Lok Seva Kendra. It’s an e-district project where services like birth certificate, caste certificate etc, are integrated. Registration for driving licenses has been made online by the transport department as well. You can even register your property online. The industries department has also started giving many services online. We are trying to push every service on digital platform so that people do not have to visit the Government offices anymore. In addition to providing e-governance, we are also trying to fix a delivery timeline. Under the Right to Services Act, more than 300 services are online. For the financial inclusion, we are making Cooperative Banks install micro ATMs. We have also provided these services through Common Service Centres (CSEs). We are also ensuring Aadhaar

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Rupay card activation- Rupay card is a type of debit card. We are trying to improve its distribution across the State. Jan Dhan Yojana- Under Jan Dhan Yojana, more than 1.28 crore bank accounts have been opened in our State and and it is higher as compared to the national average. Almost 45 per cent of the State population has been covered under Aadhaar. It is double the national average and almost all the families who wanted minimum one account have been covered under this scheme. Now the challenge is to ensure banking services at their doorstep. We are trying to expand banking services through bank mitras or micro ATMs of Cooperative banks and other institutions because the banking coverage is slightly limited in the State specially in the Left Wing Effected areas. The average balance in our State’s Jandhan account holder is around Rs 1,450. Around 75 per cent of the accounts are operational and we are trying to get bank accounts to every hook and corner of the State.

What is the scope of industrial development in Chhattisgarh? The Chhattisgarh Government is promoting development of sunrise sectors such as food processing, textiles, packaging and logistics. If anybody wants to set up an industry in Chhattisgarh, he can find most of the services online. Exemption in stamp duty is also online. Incentives like land premium capital subsidy, electricity etc, have been made online. There is a Service Guarantee Act of State in which every service has a definite timeframe of completion. It varies from 24 days to 30 days. If still the services are not delivered, then the concerned official has to give an explanation for that. There is even a penalty clause for this. Since 2011, we have made the commerical tax return filing online. Even payment of monthly bills, etc is online. Industries department is having online payment systems as well. We have online land allotment system since 2015 which is GIS based. We have started land banks in different districts for industrial use which can be tracked through GIS based maps. Land for industrial use can be booked online. Earlier, people used to visit our offices for registry but online system has improved the ease of doing business here.

What is the role of Government e-market (GeM) portal? GeM is a dynamic portal which is fully integrated like an online market place. It gives you real time information of prices of various goods and services. It is being developed as more user-friendly, reliable and integrated with Government payment systems. For vendors, it is useful as everything including inspection, payments etc is now streamlined on a single platform. On the Government front, it has minimised the usage of manpower causing timely execution.

egov magazine The Largest Portal on e-Governance in Asia and the Middle East NOVEMBER-DECEMBER 2017 / egov.eletsonline.com / egov

37


FOCUS: KARNATAKA TRAFFIC MANAGEMENT

Tech-led Transformation of Traffic Management in Karnataka D Roopa

Deputy Inspector General of Police and Commissioner, Traffic & Road Safety, Bangalore City Traffic Police

“Impetus has been given for the improvement of the traffic junctions. There are various city traffic advisory boards in the various parts of Karnataka to improve the traffic situation. Awareness programmes are also being initiated to educate people about the traffic rules.” 38

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Karnataka Traffic Police is introducing multi-functional hand-held devices in entire State through which the officer on traffic duty can issue challan to traffic violators and collect fine through cash or through payment gateways, says D Roopa, Deputy Inspector General of Police and Commissioner, Traffic and Road Safety, Bangalore City Traffic Police, in an exclusive interview with Souvik Goswami of Elets News Network (ENN).

The vibrant Bengaluru city has become so crowded, how challenging is it for you and your organisation in terms of managing traffic, regulating norms and enforcing law? Bengaluru is a vibrant city and one of

the six major metro cities in the country. Compared to other cities, Bengaluru has got narrower roads. At the same time, the city has got the highest ratio of vehicular population (numbers of cars per person). But the advantage is that the city’s citizens are more cautious, generally traffic

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FOCUS: KARNATAKA TRAFFIC MANAGEMENT

obeying and this behaviour helps us in managing traffic. On the other hand, being an IT hub Bengaluru sees more and more influx of people every day and that creates a challenge, as then we are dealing with a heterogeneous crowd.

situations. Awareness programmes are also being initiated to educate people about the traffic rules. CCTV cameras are being leveraged to ensure effective traffic monitoring in various cities in Karnataka apart from Bengaluru.

What kind of technological initiatives and awareness programmes are being undertaken by Karnataka Police for effective ways of traffic management?

We are also using social media to connect with the citizens. I personally use twitter a lot to connect. Traffic awareness campaigns are also being organised.

We are now introducing multifunctional hand-held devices in the entire state of Karnataka as a whole, through which the officer on traffic duty can issue challan to traffic violators and collect payment (read

fine) through cash or through payment gateways. This will be given to even police officers based in the rural part of the State. This will help us in realising the ‘Digital India’ dream for the police force too. Alco meters have been also introduced in all the police stations along with speedo meters. Impetus has been given for the improvement of the traffic junctions. There are various city traffic advisory boards in the various parts of Karnataka to improve traffic

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How is your organisation using modern-day technology like Cloud computing, Big Data & Analytics or Artificial Intelligence to bring transformation in traffic management?

Bengaluru city has a big video wall covering about 120 junctions. It is monitored in the central control room. Now some other cities like Mysore, Belagavi, Tumkuru are also doing it. This is how our forces are using video and big data analytics to solve problems. We are also equipping Highway Patrol Vehicles with technical instruments. By introducing 16 types of technological installations, we are also trying to ensure that Highway Patrol Vehicles reach out to the accident areas as soon as possible.

What is your vision for bringing transformational change in India’s traffic management system? According to me, linking of Aadhaar card with the issuance of driving license and car registration is a must. Fitness examination should be done for self used vehicles too. Injury or death due to negligible driving or over speeding, this is what is written in the most of the FIRs related to car accidents. But what about accidents caused by potholes? To address this, I suggest the complainant should come forward and mention that the accident took place because of the pothole, it should be stated in the FIR itself. Highway authorities, be it national or State, municipal authorities

along with their contractors should be made accountable for the maintenance of roads and punishment should be incorporated in the new Act, especially for pothole related accidents. Parking of cars is a huge problem at present in modern Indian cities in which urban transformation is taking place. In my view, it should be made mandatory for individual to submit a proof that he or she has parking space in his residence while applying for car registration.

egov magazine The Largest Portal on e-Governance in Asia and the Middle East NOVEMBER-DECEMBER 2017 / egov.eletsonline.com / egov

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EXPERT OPINION

Dr Chandrakant Lahariya National Professional Officer World Health Organisation (WHO)

I

n a meeting of the Governing Council of NITI Aayog, held in April, 2017 and chaired by Prime Minister Narendra Modi, one of the discussions was on challenges and opportunities associated with emerging urban population, expected to grow by nearly 70 per cent, to reach 60 crore by year 2031. Urbanisation is a reality accompanied with unique challenges such as migratory populations, slums, increased healthcare needs, difficulty in water supply and sanitation, with a limitation of insufficient financial resources and lack of role clarity amongst multitude of agencies delivering civic services. The struggle of major metropolitan cities to provide basic amenities to emerging and diverse urban population seems to lies in, and can arguably be attributed to the functional inability of the elected institutions of the State Government and civic bodies and therefore, demands for an increased and proactive citizen engagement.

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“Better Urban Governance Require Enhanced and Active Citizen Participation� Citizen engagement in urban governance The idea of citizen engagement is not new for India and other countries. Rather, it was this idea which led to the formation of Resident Welfare Associations (RWAs) in most urban settings. However, the success of RWAs in ensuring civic amenities for residents has been partial and limited. Invariably, people complain that the RWAs are controlled by politically motivated individuals,

undermining the essential purpose of independent citizen voice and failing to bring accountability to the local councillors and officials of civic bodies. The young and educated residents rarely show interest in the activities of RWAs and at times lack understanding and clarity on the roles and responsibilities of these RWAs and maintain distance from their activities. In Delhi, this led to origin of the idea of more proactive Mohalla Sabhas,

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EXPERT OPINION

“Meaningful citizen engagement goes beyond decision making and should be linked to facilitate implementation by the Government.� should not solely focus on participation only and should have inbuilt responsibilities and accountability. Citizens/associations should make decisions, facilitated by elected representative and implemented by officials of civic bodies. propounded by a political party which formed the Government in 2015. Mohalla Sabhas have been propounded as an alternate mechanism (these Sabhas are still pending for approvals from the competent authorities). How a good political idea gets traction from even opposition political parties was reflected when two years later, in April 2017, the leading opposition party, in run up to Municipal Corporation of Delhi (MCD), proposed mandatory meetings of councilors, MCD officers and RWAs, adding a new dimension to citizen engagement. These points reflect the emerging consensus and understanding for increased citizen participation in urban governance. Though, the ground level implementation of these ideas is far from satisfactory. However, it can be said with reasonable confidence that future of urban governance will depend upon level of citizen participation. The earlier it is embraced, the betterit will be.

Strengthen RWAs: This increasing understanding implicitly underscores the need for RWAs to be effective and regain trust of the people. However, any proposed mechanism

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The first step could be the revamping and formation of new RWAs as soon as possible which should have mechanisms to enhance transparency in functioning and decision making. The RWAs should volunteer to put citizen charter and names of members of executive committee on public notice board, their audited accounts are available for public scrutiny, and elections and meetings are held regularly. Meaningful citizen engagement goes beyond decision-making. It should be linked to facilitate implementation by the Government. In fact, it would require all agencies working together with citizens for common objectives and purpose. They can collaborate to deliver social services (including health, education and water etc, to list a few) in a coordinated and effective ways. This would contribute to better outcomes on all fronts. To supplement, community members need to develop innovative approaches (good, if through RWAs) for addressing civic challenges such as parking issues, collection and safe terminal disposal of

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waste etc. The information, communication and technology (ICT) could be used for innovation and accountability. The Government agencies may start recognition/awards for these innovative solutions. There has to be capacity amongst RWAs, so that when workers of civic agencies go on strike, the communities can manage and take care of their own needs. People can be a part of the process and solution.

Entitlement literacy There is lack of awareness amongst most citizens about roles and responsibilities of RWAs, civic bodies and State Governments. People are not aware of whom to hold accountable for keeping parks clean, for construction of road or for non-functioning streetlight. Citizen should be made aware of their entitlement from various agencies by public campaigns. Such awareness would ensure accountability in assuring and demanding for civic services from appropriate agencies, to achieve vibrant social and democratic institutions. The entitlement literacy has to find an important place in democratic system where people know their entitlement from different agencies. It would and should influence the way people vote for, ultimately, should be able to influence the election outcomes. Urban governance is comparatively new to India, a country which is known for its rural images (introduced after 74th constitutional amendment in 1992), which will become increasingly relevant as number and population of cities increases in the country. However, the livability of the cities can be improved only with enhanced participation and engagement of people with Government institutions and elected representatives and through entitlement literacy. The experience from metro and major cities in the country could guide emerging cities in other parts of the country, to be prepared for urbanisation in India. (Dr Lahariya is National Professional Officer with the World Health Organisation (WHO). The views are personal and should and cannot be attributed to WHO)

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MISSION CLEANLINESS-A PEOPLE'S MOVEMENT

“The local leaders of Biate town began sensitising people to adopt a holistic approach for improvement in the field of hygiene, sanitation, protection of environment and overall development acceleration.”

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Biate ─ the Cleanest Town of Mizoram

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ot in too many Indian towns would you find residents engaging themselves in the ritual cleaning of their surroundings every morning for more than a decade. A small town of Biate in the eastern part of Mizoram is but an exception as cleaning their houses and surroundings every morning is a way of life lived by senior citizens and children alike. With a population of over 2,000, Biate takes a sense of pride to be one of the first open defecation-free towns and

also is placed itself as the cleanest town in the whole of Mizoram. Biate began its cleanliness drive for over a decade before Prime Minister Narendra Modi launched the Swachh Bharat Mission in 2014. In 1956, the Mizo Children’s Association (MCA) was formed in Biate, which took the initiative of cleanliness drive. Once a week, members of the association would make use of their time to clean the streets. However, the 20 years of insurgency in Mizoram posed an obstacle for the smooth sailing of the cleaning activity in the town.

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MISSION CLEANLINESS-A PEOPLE'S MOVEMENT

The year 2003 was a notable year as YMA Chhang, the children wing of the largest voluntary organisation of the Mizos Young Mizo Association (YMA) was formed. There was no looking back ever since. “What we started back then had led us to where we are today. It was not an overnight miracle; it required a lot of time, cooperation and patience,” said R Laremkunga, President of the YMA Biate Branch. The local leaders of Biate town began sensitising people to adopt a holistic approach for improvement in the field of hygiene, sanitation, protection of environment and overall development acceleration. Unlike many other places in the Northeast, the prevalence of common tropical disease –Malaria- has not been found or detected among the Biate residents since 2012. This feat is primarily attributed to their advancement in cleanliness and sanitation. The main contributor in this aspect, the Biate Community Health Centre was, in fact, declared the cleanest health centre in the State of Mizoram. The strong sense of community participation ignites in the hearts of the residents the willingness to step forth and contribute to the development and progress of the town. Resources were, hence, pulled together. Garbage trucks were deployed to reach every corner and every pocket in the locality so that a high standard of cleanliness could be maintained. Better internal road connectivity was made a priority, resources contributed by the village council and residents were put to good use. Many families donated their lands for public use so that better and wider roads could be constructed.

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It is remarkable to note that all along the length and breadth of the town, however small or narrow the roads might be, proper side are put in place, which help in preventing the road from being made dirty. While it is difficult to have a proper waste management system even in cities, the local leaders of this small town has already been running a more systematised approach, setting an example for all. The cleanliness model of Biate has evolved around community participation. Every resident is keen on having some involvement towards sanitation and cleanliness. There is a strong sense of ownership in the whole state of affairs, and this may have been due to the cleanliness awareness campaigns organised by the local leaders. Door to door campaigns, counseling and sensitisating the younger generation as well as the older ones, convincing them that Biate could only be clean if every resident accepted to act responsibly. These campaigns have proved most fruitful through the years. What makes

Biate cleanliness drive remarkable is that there are no strictly enforced rules here. There are no legal penalties for smoking in public places, for urinating in the open and for littering. They just don’t do it. For Biate, that is the order of the day. And if any visitors threw rubbish in open places, the children would pick them up and throw them into the garbage bin. Such is their exemplary life. A little known town, yet endowed with clean air, clean water, clean food and clean living. Mother Nature has blessed them for their untiring efforts for they are breathing in the best air quality which is a rarity in today’s world. And all these can be attributed to their steadfastness and solidarity, which are necessary qualities to living a glimpse of heaven on earth. Perhaps, one day Biate will be known to the outside world for the good qualities that it has, and more so for being the cleanest town in Asia. (The article is based on cleanliness report of Mizoram cities and towns by Urban Development and Poverty Alleviation Department, Government of Mizoram )

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SMART CITY LUCKNOW CONFERENCE REPORT

2nd

CONFERENCE | AWARDS | EXPO

LUCKNOW

Elets’ 21st Smart City Summit Pondered Innovations in Smart Cities

17 August 2017

The day-long summit jointly organised by Lucknow Municipal Corporation and Lucknow Smart City Limited, in association with Elets Technomedia Private Limited-a technology and media research company-was held in Lucknow on August 17. State officials from various cities selected under the Smart Cities Mission discussed best practises, smart and integrated transport, IT and Electronics, e-governance and innovations in Smart Cities, during the Summit. A roundtable discussion chaired by Suresh Kumar Khanna, Uttar Pradesh’s Minister of Urban Development and Parliamentary Affairs, was also held at the Summit. Dr Priyanka Soni, Commissioner, Karnal Municipal Corporation also took part in the Summit. International experts shared their vision and work on Smart Cities during the Summit. These included Jan Luykx, Ambassador, Embassy of Belgium and Dinah McDougall, Commercial Officer, Embassy of the United States of America. This was the second Smart City Summit held in Lucknow and, the 21st such Summit organised by Elets.

Suresh Kumar Khanna, Minister of Urban Development and Parliamentary Affairs, Uttar Pradesh, inaugurating the Smart City Summit, Lucknow

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SMART CITY LUCKNOW CONFERENCE REPORT

We want to make the entire State of Uttar Pradesh smart. But due to scarcity of resources we are making Smart Cities in phases. We are making policies to provide 24X7 drinking water supply, Aadhaar based facilities to the citizen, uninterrupted power supply and good job opportunities. We have created Swachh Bharat Samitis to drive the Swachh Bharat Mission of the Government of India. We invite policymakers and industry giants to participate in this Mission.

SURESH KUMAR KHANNA Minister of Urban Development and Parliamentary Affairs, Uttar Pradesh

Suresh Kumar Khanna, Minister of Urban Development and Parliamentary Affairs, Uttar Pradesh, and other dignitaries launching the 150th issue of eGov magazine.

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SMART CITY LUCKNOW CONFERENCE REPORT

INAUGURAL SESSION

PRAVIR KUMAR

AJAY MISRA

Chairman, Board of Revenue, Government of Uttar Pradesh

Special Chief Secretary Energy Department, Government of Telangana

Technology has played an important role to manage land records in an efficient way. It is helping us to maintain transparency and reduce corruption from the system. Now by a single click, anyone sitting in any part of the country can get the details of the land. It has decreased the requirement of manpower and also the lengthy process of land registration and land records.

We are focusing on energy security and sustainability. Energy security means providing 24X7 power supply to all. In the last three years, we have made efforts to provide 24X7 power supply to the urban areas. We want to provide uninterrupted power supply to the agriculture sector as well. We are now emphasising on creating such a model where people can conserve electric power. This can be made possible with the increased use of renewable energy.

UDAYRAJ SINGH Commissioner, Lucknow Municipal Corporation & CEO, Lucknow Smart City Limited

A Smart City is a combination of various components to provide better livelihood to its citizens. A Smart City has facilities for 24X7 power and water supply, proper sanitation and cleanliness, smart infrastructure, smart health and education. The citizens also should take responsibility to make their city components smarter.

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Suresh Kumar Khanna, Minister of Urban Development and Parliamentary Affairs, Uttar Pradesh, being felicitated by the officials

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SMART CITY LUCKNOW CONFERENCE REPORT

JAN LUYKX

DINAH MCDOUGALL

Ambassador, Embassy of Belgium

Commercial Officer, Embassy of the United States of America

Belgium cities have traditional road infrastructure, sewage system, drinking water system, electricity distribution, water collection etc . In the recent years, with the development of new technologies, renewable energy and waste treatment, we are also putting emphasis on importance of education for the citizens because we cannot have a Smart City without smart citizens.

India can successfully make Smart Cities because it has industrial corridors where industrial clusters can be developed in conjunction with the residential area. The US Embassies in India are involved in a number of projects under the US-India Smart Cities Collaboration. It started in 2014 when Prime Minister Narendra Modi invited us to be a part of the Smart Cities Mission.We have adopted three cities namely Visakhapatnam, Allahabad and Ajmer to help them become smart.

SPECIAL ADDRESS

DR JAGDISH GANDHI Founder-Manager, City Montessori School

While we develop our city in line with the Smart Cities concept, it is important to develop schools hand-in-hand with other infrastructure because change is possible only through education. An educated child will determine the development of the country and the development of a child begins at school.

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SMART CITY LUCKNOW CONFERENCE REPORT

INTERNATIONAL EXPERIENCE & COLLABORATIONS FOR BUILDING SMART CITIES

PROF SHEEL NUNA Director, Queensland University of Technology, Head, Australian Consortium on Smart Cities

Smart City envisages that it will continue to take care of the requirement of economy and jobs which ultimate lead to the cities becoming more accessible and liveable and encourage innovations in creating jobs and growth.

Session on International Experience & Collaborations for Building Smart Cities.

HARSHITA BHATNAGAR National ICT Expert, Asian Development Bank at Smart City Summit, Lucknow 2017

Seven countries are part of the South Asia Subregional Economic Cooperation (SASEC) programme of the Asian Development Bank. Launched in 2001, its first phase got over very recently. The aim of this project is to improve regional prosperity, and build a better quality of life. Policymakers and industry leaders discussing various Smart Cities initiatives.

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BEST & NEXT PRACTICES OF SMART CITIES ACROSS INDIA

QUMMER UL ZAMAN CHOUDHARY

Additional CEO, Udaipur Smart City Limited

DR PRIYANKA SONI

Udaipur intergrated infrastructure project takes care of smart metering, smart water supply system etc. We are also focussing on utilities ducts to be developed on a PPP mode. We have 2-3 road connectivity project as well.

Commissioner, Karnal Municipal Corporation

We want to develop Karnal as a research and business city. We also want to develop our infrastruture. We have plans to provide housing for poor. We are also going to restore the Karan Taal.

SHREYA GADEPALLI

GEORGE KURUVILLA

Metro rail should be connected with BRT corridors. Smart fare collection and level boarding should also be introduced in Smart Cities. To counter the growing menace of traffic, we need to increase public transportation. We need to invest in 870 kms of streets which have footpaths, cycling facilities etc, 400-600 buses for a million people and 20-30 kms of rapid transport per million population.

We are implementing access control for 44 airports in India. We are also doing CCTV monitoring and access control for 11 raillway stations of Kolkata. BECIL is a PSU owned by the Ministry of Information and Broadcasting. We have done braodcast projects like the Lok Sabha TV, Rajya Sabha TV, the private FM radios etc.

Regional Director, Institute for Transportation and Development Policy (ITDP)

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Chairman & Managing Director, Broadcast Engineering Consultants India Ltd (BECIL)

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SMART CITY LUCKNOW CONFERENCE REPORT

SUSTAINABLE WASTE MANAGEMENT AND INTELLIGENT TRANSPORT SYSTEM FOR BUILDING SMART CITIES

RAMESH CHIDURA Joint Transport Commissioner, Government of Telangana

“We take pride to have launched a mobile-based RTA m-Wallet application with 14,74 lakh registered users — providing better facilities to the people in Telangana. It is the only app selected in the top 100 apps which iOS ranked at 23 and Android at 54.”

P K SRIVASTAVA

H S GAUBA

Additional Commissioner, Lucknow Municipal Corporation

CGM (Operations), Uttar Pradesh State Road Transport Corporation(UPSRTC)

“Smart Cities Mission objectives can only be achieved through behavioural change, public participation and support, with a sense of responsibility towards the development of society. For a population of 32 lakh we have only 6,000 sanitation workers. There is a continuous problem of migration here. We developed Kanha Upvan six years ago. Now people are using it for cattle grazing.

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“The UPSRTC has introduced air-conditioned ‘Pink Buses’ just for women, in view of their safety. The department is in the process of increasing the number of such buses in the State.”

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SPECIAL ADDRESS ON GST

MUKESH KUMAR MESHRAM

Commissioner, Commercial Taxes Department, Government of Uttar Pradesh

“In all, the total tax incidence was very heavy due to cascading effects of taxation. To reduce these cascading effects, through deliberation and discussion in the last 11 years the idea of introducing GST (Goods and Service Tax) in this country was conceived.”

LEVERAGING IT & EGOVERNANCE, DRIVING SMART CITIES MISSION

B K JAIN GM – MIS, Uttar Pradesh National Health Mission

“One of the major initiatives UPNHM has undertaken is the development of Drug Vaccine Distribution Management System software through which one can check the availability of various medicines in hospitals.”

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SMART CITY LUCKNOW CONFERENCE REPORT

SHAILESH KUMAR SRIVASTAVA

DILIP KUMAR TRIPATHI

Technical Director, National Informatics Centre Ministry of IT, Government of India

Gram Pradhan, Hasuri Ausanpur, District Siddharth Nagar, Uttar Pradesh

“To check the entire election activities, we have developed four websites —Samadhan, Sugam, Suvida, EPDS, PDMA —and seven mobile-based applications to manage the entire 14,000 crore voters, 1.5 lakh polling stations, and 403 +1 nominated Assembly.”

“I thought, if a city can be smart then why not a village? We started developing a village to make it smart. We improved drainage, put up electricity poles and LED streetlights, installed Wi-Fi and security cameras, introdcued smart classes, improved public address system and established common service centres for this project.”

INDUSTRY PRESENTATION

SURESH SHAH Chairman, eSmart Energy Solutions Private Limited

To make the entire nation smart, we have to put in efforts to make villages smart along with the Smart Cities. Lighting is playing an important role in making the cities smart. Smart lighting is a very important component of Smart Cities.

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Delegates at the summit.

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SMART CITY LUCKNOW CONFERENCE REPORT

GOVIND SINGH CHAUHAN

SAMEER ADVANI

Executive Director, ABM Knowledgeware

Manager System Engineering, Fortinet India

E-governance is the basis of all the Smart Cities. It is the binding factor of all the stakeholders of Smart Cities. Real implementation of reforms are required at the Municipality level. Today, a lot of technology enablers are available. Earlier, automation used to happen at the office level. But now, the automation can happen wherever the action is happenning.

We are working very closely with the Smart Cities projects. Fortinet India is providing security solutions to Nagpur Smart City. They are multi level protection solutions for the data centre as well. Today, the biggest threat is the Ransomeware. There are Trojans which are not known to us and the solutons will protect you from the trojans which are only known to us. For such threats, we have a technology called Advanced Persistent Threats which we we are pioneering.

NARENDRA JOSHI

ANUJ RAJ

Director, Convexicon Software Solutions India Pvt Ltd

Circle Head, HDFC Bank

“We have developed an app —integrating GPS, GIS, Android, RFID, solutions —for the Municipal Corporation and the citizens that tracks every activity happening towards Swachh Bharat Mission. It is being used by South-Delhi Municipal Corporation and Municipal Corporations in Hyderabad.”

As a part of Smart Cities, we want to provide banking connectivity to all. We are offering one card-one city concept for these cities. The card can act as a photo id and can be integrated with Aadhaar and PAN card. Mobile app can be used to link wallets or the accounts to make the payments. We can also use this app to push notices for the Smart Cities.

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SMART CITY LUCKNOW CONFERENCE REPORT

GIRISH SHARMA Deputy General Manager – Products and Services, Netmagic

All the Smart Cities data are getting stored in Cloud. Cloud and data centres will become brain of the smart cities soon. We are the Cloud and data service provider for the Smart Cities. We are associated with many Smart Cities programmes.

PRASHANTH

“Batteries play an important role in the Smart Cities Mission —in the development of IT, data centre, transportation, hospital, industry —requirement of batteries will be there.”

Deputy Head, Geocycle India

“Cyber Security has become an integral part of National Security. Many incidents of hacking are happening around the world and India is not spared. 89 per cent of these breaches have happened as there is money involved, 63 per cent of data breaches have happened because of default restore of password.”

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Area Manager, Exide Industries Limited

ULHAS V PARLIKAR

Co-Founder & Director Sales, Instasafe

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RITESH BARANWAL

We are using segregated combustible fractions like leather, rubber, tyre as a fuel and raw material. It does not effect the environment in any way. We are trying to utilise things which get into the dumpyard. To achieve the goals of a Smart City, segreation of waste is the key. Zero waste at the landfills can be achieved by utilisiing the waste management hierarchy.

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GLIMPSES OF THE EXPO

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Industry Participation at the Expo 56

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AWARDS

Suresh Kumar Khanna, Minister of Urban Development and Parliamentary Affairs, Uttar Pradesh felicitating delegates at the summit

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HOST PARTNERS

ORGANISER

2nd

CONFERENCE | AWARDS | EXPO

Thank You LUCKNOW 17 August 2017

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@SmartCityElets

for Making Smart City Lucknow a Grand Success We would like to take this opportunity to thank everyone who came out to support our conference. We appreciate the time, effort and skills of the participants. We hope that you found the event informative and productive.

Your feedback will enable us to improve our conferences and better meet your needs.

OUR PARTNERS

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For Queries Contact: Arpit Gupta, +91-8860651637

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