eGov July 2018 - Pune by eGov Magazine - Elets Technomedia Pvt Ltd

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Editorial

Smarty City Dream —A Stimulant to Pune's Development Path

MAGAZINE

With Pune fast emerging as a city to marvel in the years to come, a big transformation is being effected to make things possible to live up to the Prime Minister Narendra Modi’s favourite dream of developing 100 ‘Smart Cities’.

It compiles ICT-related advancements being introduced, exercised by various government organisations via eGovernance module.

The city’s tryst with the Smart Cities Mission is leading to introduction of various technology-driven exercises, modern solutions, people centric services and a cohesive environment for individuals seeking redressal of their grievances.

NEWS

With the presence of the top IT companies in the country, making it the second biggest software hub in India, the city is set to emerge as a prominent city of dreams and another introduction of New India.

Dealing with various key developments and policy-related decisions that define Indian governance style at large, this section throws light on the most important aspects.

WEBSITE With a reach of sixty lakhs, the website is pushing the Digital India campaign of the Government of India. It highlights various dimensions of anything and everything related to the changing trends of governance in India .

EVENT REPORTS

This segment narrates the discussions and deliberations of participants at the occasional conferences held nationally or internationally.

CASE STUDIES It deals with in-depth detail of various projects being implemented in any part of the country, worth inspiring others in providing solutions.

VIDEOS The youtube channel ‘EletsTv’ deals with live recorded versions of techexperts and key decision makers who participate in key debates or discussion of Elets knowledge conferences.

In this wake, Elets Technomedia Private Limited while having Pune Smart City Development Corporation as host partner has organised the Smart, Livable and Resilient City Conclave in Pune. Our latest issue of eGov Magazine thus, explores and underlines Pune and its impressive endeavour for transformation. Our cover story — Smart City Dream Enlivens Development in Pune – takes an indepth look into the various developmental projects and challenges being taken up by the local bodies. Sharing their perspectives while touching upon various issues and developmental projects of the city in this latest issue of eGov magazine are: Pune Municipal Corporation Mayor Mukta Tilak, Nayana Gunde Chairperson and Managing Director Pune Mahanagar Parivahan Mahamandal Limited (PMPML); Kiran Gitte, Metropolitan Commissioner, Chief Executive Officer, Pune Metropolitan Regional Development Authority (PMRDA); Naval Kishore Ram, Collector, Pune; Dr Rajendra Jagtap, Chief Executive Officer and Executive Director, Pune Smart City Development Corporation Limited (PSCDCL). V Srivastava, Founder and Chairman, eMudhra has talked about various e-governance initiatives in the magazine. Two special stories – “PMPML — Partner in Sustainable Development of Pune” and “Non-Motorised Transport for Pune’s Mobility Woes” talk about the Smart Transportation in Pune. The issue also carries a special report of Elets 8th Knowledge Exchange Summit, Goa held last year. Inaugurated by Goa’s Chief Minister Manohar Parrikar, the two-day summit was also participated by Governor Mridula Sinha and Rohan Ashok Khaunte, Minister of Information Technology. While bringing forth such a variety of perspectives through interviews, articles and special stories, we hope the new issue will prove to be a worthy read for the readers and evoke an invaluable feedback of our esteemed readers.

INTERVIEWS This section highlights various stakeholders, bureaucrats and policy makers influencing governance in the country.

DR RAVI GUPTA Editor-in-Chief, eGov magazine, and CEO, Elets Technomedia Pvt Ltd

CONTENTS

ARTICLES

JULY 2018 | Volume 14 | Issue 09

24 NON-MOTORISED TRANSPORT FOR PUNE’S MOBILITY WOES

28 PMPML — PARTNER IN PUNE’S SUSTAINABLE DEVELOPMENT

38 l CONFERENCE REPORT

08 COVER STORY

27-28 October 2017

INTERVIEWS

SMART CITY DREAM ENLIVENS DEVELOPMENT IN PUNE

Mayor, Pune Municipal Corporation (PMC)

Collector, Pune

Chief Executive Officer and Executive Director, Pune Smart City Development Corporation Limited (PSCDCL)

Chairperson and Managing Director of PMPML

Metropolitan Commissioner, Chief Executive Officer, Pune Metropolitan Regional Development Authority (PMRDA)

Chief Knowledge Officer, Pune Smart City Development Corporation Limited (PSCDCL)

Special Chief Secretary and IT Advisor to Chief Minister of Andhra Pradesh

Founder and Chairman eMudhra

MUKTA TILAK

KIRAN GITTE

JULY 2018

NAVAL KISHORE RAM

MANOJIT BOSE

DR RAJENDRA JAGTAP

J A CHOWDARY

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NAYANA GUNDE

V SRIVASTAVA

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COVER STORY

SMART CITY

Dream Enlivens Development in Pune HAVING EMERGED AS A SIGNIFICANT CITY EXEMPLIFYING TECHDRIVEN INDIAâ&#x20AC;&#x2122;S INCREDIBLE AND WHOLESOME GROWTH STORY

BEFORE THE WORLD AT LARGE, PUNE IS CONSISTENTLY PRODUCING A HUGE BRIGADE OF HIGHLY TALENTED YOUTH. UNSURPRISINGLY, ALMOST ALL TOP IT FIRMS HAVE THEIR PRESENCE HERE, MAKING IT THE SECOND BIGGEST SOFTWARE HUB IN THE COUNTRY, WRITES POULAMI CHAKROBORTY OF ELETS NEWS NETWORK (ENN).

JULY 2018

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COVER STORY

glance at Pune’s overall development and immeasurable growth opportunities shows, it couldn’t have been possible without well-coordinated planning and consistent efforts of civic authorities over the years.

TOTAL WORK DONE UNTIL NOW (ELEMENTS IN PLACE)

The city’s recent selection among the Smart Cities Mission, a favourite dream project of Prime Minister Narendra Modi, has added the much needed gumption and motivation for expediting and streamlining the government as well as private agencies’ efforts to ensure wholesome development. Also described as “Oxford of the East”, Pune today boasts of 811 colleges and over more than 30% graduate workforce triggering an IT revolution in the city. In this light, Pune Smart City Development Corporation Limited (PSCDCL) has been formed as a Special Purpose Vehicle (SPV). It intends to execute Smart City projects envisaged and conceptualised in the Smart City plan.

Currently, the deployment of 537 out of 712 smart elements has been done. The progress on these elements is given below: The implementation of the respective use-cases at SCOC for the Smart Elements is in progress Integration of SCOC (Smart City Operation Centre) with the external systems like Smart Light system, Surveillance system, Vehicle Tracking system etc is in progress.

livability of its citizens by various technology and infrastructure led interventions.

Being led by the Chairman, Dr Nitin Karir, IAS, Principal Secretary (UDI), Government of Maharashtra, the PSCDCL’s Board is supported by key employees consisting of CEO, Company Secretary, Chief Knowledge Officer and Chief Financial Officer. These officials play an instrumental role in conceptualising and driving the implementation of the Smart City plan, supported by their general consultants, including working on approaches to bridge the funding gap.

Pune’s Odyssey as Smart City

Pune’s Smart City Dream

Seven sectors, 51 projects were included in the Pune Smart City proposal and segmented into two areas: Local-area development and Pan-City projects.

Even though one’s definition of a Smart City in India may be at variance with the definition of the same term in context of a European city, a Smart City is expected to offer an easy access to public services and improve the

The formation of SPV or, the Special Purpose Vehicle in 2016 has been the first major step to realise the Smart City dream while implementing related projects in a pre-planned manner. Over the time, the process to transform Pune City via implementation of these initiatives has commenced.

What’s Being Done?

The Aundh-Baner-Balewadi area was identified to undertake the smart city

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projects under the local-area development sector which would then be replicated across other neighbourhoods. There were other projects included under pan-city.

Project Innovation: l Innovation is key for any city to

become “future-proof”. For Streetlight retrofitting, Pune adopted an innovative project structuring in which scope was based on maintaining the illumination levels instead of a fixture-to-fixture replacement. Executed purely on private investment, the contract gave the city assured energy savings of 51% and 12-year maintenance period. With the Bus ITMS project, citizen can now get live information on bus movements through a mobile-app. E-ticketing and card-based payment have helped the city reduce revenue leakages.

JULY 2018

COVER STORY l Priority to voice of citizens through

largest ever citizen engagement drive. Approximately 3 million inputs were collected in 45 days through door-to-door form distribution, media and publicity campaigns, citizen groups engagement and digital channel engagements. Based on these inputs, the development areas for the city were prioritised. l Collaborative ecosystem— private and government organisations coming together for solving core infrastructure problems. Approximately Rs 1,750 crore worth of projects being done in a PublicPrivate Partnership (PPP) mode.

m Street lighting project: The LED retrofitting project is first of its kind in a PPP mode taken up by any corporation in India, where the project is not on structured on fixture-to-fixture replacement, but on maintaining the illumination (LUX) levels with existing lights, while no financial burden is borne by the city of Pune. All the expenditure will be taken care by the SI. For the very first time a System Integrator (SI) has given saving commitment of 51% and the foremost advantage of this project to PMC is that this project will be maintained by SI for 12 years. All these street

JULY 2018

“The formation of SPV or, the Special Purpose Vehicle in 2016 has been the first major step to realise the Smart City dream while implementing related projects in a pre-planned manner. Over the time, the process to transform Pune City via implementation of these initiatives has commenced.” lights will be controlled from a single location in command and control room. m Pune is one of the few cities to adopt dockless bicycle solution for public bicycle sharing. The solution for the city has been co-created by working with various dockless bicycle

providers on a PPP basis. m ‘The lighthouses of Pune’ is a one-of-its-kind initiative under the sustainable livelihood track. Fully funded and operationalized by a non-profit Pune City Connect, ‘Lighthouse’ is a multi-disciplinary project, with a holistic approach to skill development. Most skill development programmes have not been able to penetrate among low-income youth. Typically, they get low enrolments and high drop outs due to lack of flexibility an inability to unlock aspirations. Pune Lighthouse empower the youth and unlock their potential, starting with a change in their self-image while providing them flexibility of choosing from an array of skilling courses. l Pune has a truly integrative Command and Control Centre for all ICT systems deployed in the city. All the smart elements in the city are integrated with a scalable and flexible Smart City Operations centre (SCOC) which collects data from different sensors and databases and derives analytical insights aiding city management. m As a use case, during a fire event, Pune administration can perform complex actions such as making public announcement in the affected area, pushing notification on VMD, autocalling fire and disaster departments, viewing emergency site using nearby camera; all from SCOC. l Community building and inclusive development have been at the core of Pune’s infrastructure upgradation efforts m Placemaking projects: one of the flagship projects of Pune Smart City has transformed unused spaces to lively urban

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COVER STORY

places with themes that connect citizens in the neighbourhoods with similar hobbies and passions. – wellness, pets park, science park, etc. m In redesigned streets, tactile lanes, wheelchair ramps provide inclusive environment for wheelchair bound and visually impaired while shaded areas, broad walking lanes provide ample room for street activities and community engagement

sculptures. These streets have empowered pedestrians, have become a place of community building, and have streamlined the traffic in the streets. m First Indian city to take up placemaking at scale (4 sites already completed, 20 more sites are in pipeline). Each site has been with developed along a unique theme proposed by reputed designers and has helped in community building. m 75,000 streetlights have been

““

converted to energy saving streetlights which have given energy savings equivalent of 2000 tons of coal per year and more than 50% reduction in power consumption for PMC. Smart lights can be illuminated/ dimmed remotely from the SCOC, either manually or automatically on the basis of ambient light conditions receiving information from ambient light sensors.

l With the Bus ITMS project, citizen

can now get live information on bus movements through a mobile-app. E-ticketing and card-based payment have helped the city reduce revenue leakages.

Project Impact: Pune’s smart city implementation progress is one of the best in the country. In January-2018, Pune ranked 2nd in the project implementation progress ranking by Smart City Mission, MoHUA, closely following the city ranked#1. m First city to redesign streets at scale (20+ km). The redesigned streets feature shaded seating areas, dedicated parking space, broad walking lanes, tactile pavements, wheelchair ramps, elegant lighting and street

l One of the few cities in India to

have functioning Command and Control centre (SCOC) which m integrates 150+ Wi-Fi hotspots, 30 flood sensors, 50 Environment monitoring systems, 136 PA systems, 136 emergency call boxes and 161 Variable Message Displays and

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is flexible & scalable to add more such elements, connected with GPRS and Optical Fibre Cable Connectivity. m Has real-time data from the sensors integrated with the operations center platform. Through analytical tools this data can be analyzed and use cases can be triggered benefits the concerned departments and citizens.

l Three Lighthouses operational in

Pune under PPP mode, which provide sustainable employability guidance to underprivileged youth. These lighthouses provide skilling in various areas such as digital literacy, computer operation and help them with internships and placements opportunities. 1200 youth have already enrolled and benefitted from these lighthouses. The target is to support 9000 youth every year through this initiative. l Public Bicycle Sharing in Pune has received wide adoption and positive media coverage. The first month of the launch saw 25,000+ user bookings. During this period, Punekars biked a combined distance equivalent to a round trip around the earth and burnt calories equivalent to 50,000+ Big Macs. Compared to global benchmark of three trips per-cycle-per-day, Pune’s PBS reported four trips per-cycle-per-day. l Multiple awards received recently by Pune City are a testimonial to the success of Pune Smart City’s interventions for improving urban services in Pune: m Pune was a Smart City Finalist at The Smart City Expo - World Congress 2016, Barcelona m 6 SKOCH Awards were received by Pune in 2017 under various categories such as ‘zero garbage city’, ‘Toilets for all campaign’ etc. m New York-based Rockefeller

JULY 2018

COVER STORY

Foundation (100RC) selected Pune as one of the 100 Resilient Cities m Indo San Award – jointly awarded to SWaCH and PMC for mainstreaming waste pickers for solid waste management

Pune has deployed a state-ofthe-art surveillance system with following features:

m Comprising of IP based outdoor security cameras across various locations in the city of Pune. The video surveillance data from various cameras deployed is stored at data centre and monitored at all police stations, command control centers at CP office, PMC office, PCMC office and Collectorate. The live video feed from all these cameras is continuously saved and stored in the data centre which has the capacity to store the video from all the cameras up to 90 days and 180 days storing capacity for ANPR Cameras. m The system consists of total 1297 cameras; Fix Box Cameras are 1009; Pan-Tilt-Zoom (PTZ) cameras are 224; Automatic Number Plate Recognition (ANPR) cameras are 64. These cameras are spread across 418 Locations along with 22 Locations for ANPR Cameras. m All the devices are integrated with city’s Command and Control Centre and can help city administrators from different departments make more efficient and quicker decisions. l Key benefits of the city’s surveillance system are enumerated below: m This Maintaining Law and Order – Local commotion, Riots, Crowd gathering, Public festivals, Pubic gathering, Fire incidents. m Crime investigations– Burglary, Robbery, theft, identifying

JULY 2018

people/vehicles, Harassments to shopkeepers/local people, fights, Tracing of Murders. The total no. of crimes detected using CCTV are more than 170 and total arrests happened so far is more than 215. m Traffic controlling– Flow of Traffic, Density of traffic at junctions, traffic congestion, violation of traffic rules, Hit-andRun cases, and Road accidents. The total no. of e-challans generated so far is more than 1 million and around Rs 26 crore fine has been collected by the city using this system. l Pune targets to improve public transport mode share from 18% to 40% by 2031. For the purpose to

improve public transport mode share, the organisation is augmenting 1,550 new buses by next year and also developing required terminal and depot infrastructure. m Pune’s Bus ITMS system has created an impressive IT hardware and application system to monitor operations and increase awareness of the customers about arrival of the next bus on the route. Central Command and Control Centre (CCC) facilitating real time passenger information system,

mobile app, E ticketing, and grievance redressal system was inaugurated and operationalised on 25th June, 2016 by Prime Minister Narendra Modi. m With the mobile app, non-bus users can get real time information of bus arrival, journey planner which helps improve the reliability and can attract more passengers. On the operational front, daily automated reports have helped in performance management and strategic planning, while dynamic grievance redressal system has improved transparency in the system.

Key benefits of the city’s Bus ITMS system are enumerated below:

m Improved reliability: Mobile app will ensure reduced dependency on static information and VHMD across the fleet will reduce bus breakdowns m Better financial management: With E ticket system and MI card- no hassle of change and no revenue leakage m Transparency in the system: The dynamic grievance redressal system enables passengers to lodge and track a complaint online

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MAYOR PUNE

‘Better Government Services Key to Pune’s Smart City Dream’ The idea of Smart City varies from city to city, however, the major focus should be on improving citizens’ lives, and the infrastructure and services, especially, the government services, says Mukta Tilak, Mayor, Pune Municipal Corporation (PMC), in conversation with Harshal Desai of Elets News Network (ENN).

Please share your views on the concept of Smart Cities Mission? The Central Government Smart Cities Mission is one of the most ambitious projects, and the way we have been progressing, it is indeed one of the successful projects of the Government as well. Every city needs to be developed and the central government under the leadership of Shri Narendra Modi Ji is making efforts through different central and state-level schemes. However, the Smart Cities Mission has given a great opportunity to 100 selected cities to make progress in a systematic and focussed manner. It’s delighting Pune could make to the list and is now ranked among the best smart cities as well.

Why does the mission hold significance for Pune? Pune is Maharashtra’s cultural capital and the State’s second largest city. It’s been known as the Education Hub for being home to a number of private and government education institutions. The city has also witnessed tremendous industrial growth. Pune is now also grown as a city where several IT

companies have set up their headquarters. Pune has always attracted people coming from different parts of country. The urban population is growing at a rapid speed. Considering all these facts, it was momentous for Pune to be selected in the mission.

Which are the most important elements of a smart city? There is a list of infrastructure and services which make a city smarter. The idea of Smart City varies from city to city, however, the major focus should be on improving the lives of citizens and improving the infrastructure and services – especially the government services. Clean water, ‘Swachhata’ (cleanliness) across the city, good roads, 24/7 electricity, access to government and its services, last-mile connectivity, safety and security, etc are all important elements of smart cities mission. I believe smart cites mission will allow us to develop core infrastructure and have a sustainable environment.

Which other elements Pune is presently focussed on? Development of roads, walkways, e-buses bicycle tracks, and water

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management are among those initiatives which have earned accolades to Pune Smart City Development Corporation Limited. We are also working on Place-Making for children and elderly people. Our Place-Making initiative has allowed communities to come closer and develop a sense of harmony. We have significant progress on Pradhan Mantri Awas Yojana (PMAY). River Front Development and River Cleaning are other major initiatives which will soon become a reality. We have recently started construction of Waste to Energy plant as well within the city. By December 2018, about 750 tonnes of solid waste shall be treated with the help of the plan.

What is your message to Punekar, or the citizens of Pune? I would like to thank the citizens of Pune. Their support has helped Pune to be shortlisted in Smart Cities Mission. I assure Pune will emerge as one of the top cities of all the 100 cities in the country. I urge citizens to come forward and share feedback. We will make every possible effort to develop Pune city and ensure all the essential components of Smart City work in the best possible manner.

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JULY 2018

POLICYMAKER’S PERSPECTIVE

Naval Kishore Ram Collector, Pune

Fuelling Pune’s Growth Through Smart Cities Mission

“Plans for the implementation of Smart City projects have already been made in Pune. The Special Purpose Vehicle (SPV) created for the implementation of projects has made many great plans.” 14

JULY 2018

Pune is currently struggling with the traffic problem. The traffic has to be improved through IT enabled services, says Naval Kishore Ram, Collector, Pune, in conversation with Poulami Chakraborty of Elets News Network (ENN). Known as the ‘Oxford of the East’, how do you view Pune’s growth as a city? Pune is a very important city being an education hub. It is also known as the cultural capital of Maharashtra. The place is swaying with the great histories of the country as well as the State. Right now, I am working as the District Collector, Pune which is a matter of pride for me. Pune is emerging as the IT hub of the country along with Hyderabad and Bengaluru. Industrially, the Hinjewadi

area is still in the Gram Panchayat. Problem areas like solid waste management etc, which should be managed by the Zila Panchayats, are being managed by us, as people come to us seeking solutions for their problems. Students should be provided good environment. Thankfully, the city is having a good law and order situation. We are looking forward to provide solutions for solid waste management in the city as well. A lot of information and communication

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POLICYMAKER’S PERSPECTIVE

has to be taken up to the citizens. A good administration will lead to better governance for sure.

How Smart Cities Mission has helped Pune to scale new heights in urban transformation? The Smart Cities Mission is very important for a city like Pune. It is the eighth largest city in terms of population. Business is growing here. The Government of India and the Government of Maharashtra have important works and offices here. The city has to be made citizen-friendly. Pune is currently struggling with the traffic problem. The traffic has to be improved through IT-enabled services. In a place like Pune, citizens security can be ensured. Through the Mission, we can ensure good surveillance systems. We also need to improve our water supply system and waste management. We need to provide citizens a single window system for all the Government services. Plans for the implementation of Smart City projects have already been made in Pune. The Special Purpose Vehicle (SPV) created for the implementation of projects has made many great plans.

What are your views on the digital transformation taking place in the city? A citizen has to be given fast and speedy services. IT services help in getting more results in less time. It helps in providing citizen-centric services, law and order maintenance, traffic management, etc. In Swachh Bharat Mission also, surveillance becomes very useful. It increases the efficiency and the transparency in the entire system.

Pune has been very expansive in terms of reaching out to Pashan and Nanded regions. What is the current scenario in terms of

connecting the different parts of the city? Pune has changed a lot in the past 10 years. All the problem areas will be undertaken in the Smart City projects.

Coming from a drought affected area in Maharashtra, how are you looking up to the administrative challenges in Pune? Beed falls into the drought affected area of Marathwada district region in Maharashtra. I sensitised myself listening to people’s problems there. I worked on water conservation, increasing farm income, etc. Mostly,

the biggest learning was the human touch of the administration for poor people. Administration has to be same everywhere, i.e. pro-people and sensitive.

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What more schemes should be implemented in Pune? The nature of the city has to be preserved. We have to understand what

people actually ask for. At the time of finalising the plans, there has to discussions with the people at large, their opinions have to be taken care of.

What challenges do you observe in the city?

Pune has good healthcare facilities. It is known for multi-speciality hospitals. There is always a scope for growth and development of healthcare here. People from distant places come here for the treatment. With the city’s growth, the healthcare services will

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For such people, there are a lot of schemes. Pune comes in focus here because affordable healthcare solutions in the city can be found easily.

Pune’s historical monuments have to be given preference so that a life can be given to the history of the city.

Pune is also known for the extensive healthcare in the country. Where do you think Pune stand for in healthcare systems?

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also be increased. The Government of Maharashtra has actually introduced a programme where people will be given free health treatment. Our focus is on those people here who are not able to afford costly treatment in private hospitals.

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First challenge is to create a good airport. It has to have ring road, good connectivity with National Highways, etc. Many projects needed to be completed in time. The Government has already sanctioned many projects here. Being the Collector, my work is to achieve this vision of the Government and I am working towards it.

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POLICYMAKER’S PERSPECTIVE

Pune’s Development

Takes Smart Route To implement all the projects under Smart Cities Mission is on top of our agenda. We believe that if we are able to implement what we have conceptualised, we will do justice to this great initiative started by the Government of India, says Dr Rajendra Jagtap, Chief Executive Officer and Executive Director, Pune Smart City Development Corporation Limited (PSCDCL) in conversation with Harshal Desai of Elets News Network (ENN). Dr Rajendra Jagtap

Chief Executive Officer and Executive Director, Pune Smart City Development Corporation Limited (PSCDCL)

“We designed a great Public Bicycle Sharing (PBS) plan and tied up with couple of start ups to materialise the dream. Public Private Partnership (PPP) worked for us and all the partners are committed to deploy significant number of bicycles in near future.” 16

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As the Chief Executive Officer of Pune Smart City Development Corporation Limited (PSCDCL), you have involved citizens in the best possible manner to materialise the Smart Cities Mission in Pune. Please elaborate. Smart Cities Mission is all about improving the lives of citizens within a city with a range of infrastructure and services. Since the commencement, we know that without citizens’

engagement, we would never be able to achieve our goals. This was the reason we involved citizens from the conceptualisation stage. Ultimately citizens are going to be benefitted with the Smart Cities Mission. We made the most of available technology and invited inputs from citizens online. A dedicated website was setup. Portal, Facebook, Twitter and Mobile Apps, we deputed our teams to handle all the engagement channels and made sincere efforts to

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POLICYMAKER’S PERSPECTIVE

seek opinion from people. Further, the offline modes i.e., face-to-face interaction and discussions also proved to be useful. We had also initiated competitions for crowd sourcing of ideas and creativity. Citizen engagement is something that PSCDCL has executed in a very scientific manner. We are overwhelmed with the results. Even today for various projects in the ABD area we hold citizen engagement meetings and discuss with them the projects we propose to undertake.

How has been your experience of coordinating with other stakeholders namely Pune Mahanagar Parivahan Mahamandal Limited (PMPML) and Pune Metropolitan Regional Development Authority (PMRDA)? We have been fortunate to receive great support from all the stakeholders be it Pune Municipal Corporation (PMC), PMPML and PMRDA. It is the result of our detailed discussions and meetings that we have been able to implement various projects within the city. Smart City Mission can never be successful without the support of relevant stakeholders. Also, representation of govt/parastatal bodies in Pune on the board and our SPV has helped in the coordination efforts.

PSCDCL has bagged many awards at different platform. Which are these initiatives which are earning accolades from the experts across the country? We are really fortunate that a number of organisations have followed us till date and closely observed and monitored our projects. We feel proud of what we have achieved so far and will strive towards bringing more perfections to our work. There are

many projects which have earned accolades for us – public bicycle sharing, Placemaking, smart street lighting systems integrated with the SCADA system, street redesign project which ensure streets are friendly to pedestrians and disabled people with wider footpaths, etc, over and above recognition for the Pune Smart City SPV.

“Pune Smart City has been helping several other SPVs, including Varanasi SPV as part of SPV to SPV coaching programme of MoHUA.”

say that 6 of the selected Smart Cities have decided to emulate the scheme. We will be laying more cycle tracks in near future. The work is already on.

What are your views on developing Greenfield and Brownfield cities? I believe it is comparatively easy to develop a Greenfield city as you face minimum challenges while implementing your projects without any hindrance. However, while executing your activities in cities which are already existing cities, you need to address various issues and it actually limits your scopes. We, however, have accepted the challenge in Pune and making every single possible effort to progress at a rapid speed. We are very focussed on our approach and will ensure maximum use of available smart technologies to bring sustainable developments all around with the help fo all the stakeholders.

What are your long term goals? You are doing extremely well for promoting sustainable transportation with Public Bicycle Sharing System? Please elaborate. It is indeed one of the most successful projects under Smart Cities Mission and we are really proud that we could gain tremendous momentum with this initative. People in Pune used to cycle a lot, however, with the increased number of motorised vehicles, the number of bicycles decreased. We designed a great Public Bicycle Sharing (PBS) plan and tied up with couple of start ups to materialise the dream. Public Private Partnership (PPP) worked for us and all the partners are committed to deploy significant number of bicycles in near future. Our PBS System has been appreciated across the county and we are proud to

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To implement all the projects under Smart Cities Mission is on top of our agenda. We believe that if we are able to implement what we have conceptualised, we will do justice to this great initiative started by the Government of India. As we have stated on our website, leveraging Pune’ s rich cultural and natural heritage, strong human capital and strong business environment as key strengths, Pune aspires to become the most liveable city in India by solving its core infrastructure issues in a “Future-Proof” way, and by making its neighbourhoods beautiful, clean, green and liveable through involvement of the community of Pune. We are determined to make Pune as the most liveable city of India – a holistic development which will help us develop a city which has all the core infrastructure and services.

JULY 2018

PMPML PERSPECTIVE

PMPMLâ&#x20AC;&#x2122;s Role to Streamline Traffic in Pune

To streamline the traffic, Pune Mahanagar Parivahan Mahamandal Limited (PMPML) has approved 400 CNG buses, 100 diesel buses and 500 electric buses for the city; 32 midibuses were designed specially for women with 15 inspecting teams and CCTV facilities for women safety in it. Also with Intelligent Transit Management System (ITMS) and Automatic Vehicle Location System (AVLS), we track buses easily, says Nayana Gunde Chairperson and Managing Director of PMPML in conversation with Harshal Desai of Elets News Network (ENN). What significant role PMPML is playing to strengthen the transport system within Pune City? As of now, we have around 10-11 lakh people who are using buses. As per Central Institute of Road Transportation (CIRT) report, there should be 50 buses for every one lakh population. Considering that, we are catering to around 60 lakh people. Pune Municipal Corporation (PMC) and Pimpri Chinchwad Municipal Corporation (PCMC) both. We need around 3,000 buses for that, but we are short of 1,000 buses. In the latest

JULY 2018

board of directors meeting, we have made provision for that. Firstly, we are getting 200 midibuses out of which we have got 187 buses, then we are getting 33 Tejaswini buses for which we have given the purchase order, so we are expecting it in the next two-three months. The board of directors has approved 400 CNG buses, 100 diesel buses and 500 electric buses. So, when we have buses for people to use, it will gradually streamline the traffic.

Electric buses is a good idea, but then we would need a good infrastructure for that. What are

your initiatives on that? Any other infrastructural development related thing which will process in future? For electronic buses, the most important thing is charging station. For that, we have asked PMC and PCMC for land, which will fulfil the objective of charging as well as parking at the same time. Regarding supply of electricity, there was a meeting in PMC headed by PMC commissioner, where the requirement was conveyed to MSEB to which they agreed. Another authority, Central Institute of Road Transportation (CIRT) is

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PMPML PERSPECTIVE

preparing detailed project report for electric buses.

You’re making IT and e-governance to increase efficiency of buses run by PMPML. Tell us something about it. Pune has implemented Intelligent Transit Management System (ITMS) that establishes a command and control centre, through that we can track the buses. We also have Automatic Vehicle Location System (AVLS), to track the buses as to check wheather they are running on-time, if they taking the right routes and schedules, if there is not a break down. We have also implemented automatic fare collection. There are around 5 modules, which are implemented. There’s another tender which has been finalised that is for six modules, for which we are managing funds from Smart City. Those are all IT related modules. We also have app PMPML e-connect. It will also give you many services like timing of buses and you can put grievances and other related issues on it. Around 80,000 people have downloaded it.

How are you ensuring that people must use PMPML buses instead of their vehicles? First our efforts will be to get maximum buses. Once buses are available, we will ask them to use as these buses are following the exact schedule. Also about the deployment of 187 midibuses, 32 midibuses were designed specially for women. We started this initiative on 8th of March. It was Women’s Day, and it had got a tremendous response. The feedback from people we have got says that we should increase the number of buses because the number of women working in Pune is high. For women’s safety, we have 15 inspecting teams, which are not only authorised to check the ticketless passengers, but also ensure women safety. We have around

“The primary objective of PMPML is to ensure smooth traffic by promoting public transportation. IT and e-governance approach to increase efficiency with women safety is conceded as an important aspect.” 12 buses fitted with CCTV cameras that are working at night. Also, we have authorised a team of security for them. Apart from that, for drivers and conductors, we give upgrade on soft skills and we have sessions on stress management also.

You have to work in coordination with Pune Municipal Corporation (PMC), Smart City SPV and Pimpri Chinchwad Municipal Corporation (PCMC), how do you manage to coordinate ideally among all these bodies?

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As per the merging of PMT and PCMC, the government resolution stated that the operational losses will be shared by both of them, 60 per cent by PMT and 40 per cent by PCMC. So, every month they take a call on that. They take time to give the grants which is one major issue which we are trying to sort out. Also, we have funds coming for electric buses. There was meeting related to that where views of everybody were acknowledged and appreciated.

Are you taking any initiatives for revenue generation through innovative processes? Advertising is one of our major source of revenue. This time, instead of giving the bus stops for advertising, we gave the rates bus stop wise. As compared to lasy year, we have managed to double our revenue this time.

Do we need to develop more bus stops? The Smart City will develop 54 bus stops. They are going to make them into smarter bus stops by providing Wi-Fi, LED, requisite signs and many other things. Projects under solar energy and green revolution will be undertaken. We are making efforts to put in more buses, and my appeal will be to use public transport so as to reduce traffic on the roads.

JULY 2018

PMRDA PERSPECTIVE

PMPRDA Taking Giant Leaps Towards Smart Development of Pune The Pune Metro Region is one of the largest agglomerates in the country. It has tremendous potential for industrial, urban, as well as educational growth, says Kiran Gitte, Metropolitan Commissioner, Chief Executive Officer, Pune Metropolitan Regional Development Authority (PMRDA) in conversation with Elets News Network (ENN). Kiran Gitte

Metropolitan Commissioner, Chief Executive Officer, Pune Metropolitan Regional Development Authority (PMRDA)

â&#x20AC;&#x153;The 128 KM long ring-road project would be important to develop the periphery of the city and the metro line III is a necessity to decongest the Hinjawadi IT Park and its proximity.â&#x20AC;? 20

JULY 2018

What are the latest initiatives undertaken by PMRDA towards the development of the city in recent few years? PMRDA has taken up some key infrastructural projects such as the 128 km Ring-Road, a 23 km long Metro line, and 20 town planning schemes to help develop PMR (Pune Metro Line) as an investment hub. PMRDA has also been working on a development plan with the Singapore Government which will set the roadmap for the next 30 to 40 years.

How PMRDA is making the most of available Information Technology and e-governance to communicate with the citizens and other stakeholders? PMRDA has constantly been using online tools and platforms to communicate with the citizens and improve processes. This includes the social media handles of PMRDA on Facebook and Twitter which is used for communication and the website which has all information a citizen could want. Recently, PMRDA also unveiled a complete online building permission

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PMRDA PERSPECTIVE

approval system which utilises state-of-the-art technology. We use the MyGov portal for constant suggestions and feedback from the citizens, just like what we did for publishing the DPR.

Why do you think Pune Metropolitan Region will be a lucrative investment destination for domestic and international investors? Pune has a serious advantage in terms of its proximity to Mumbai and the greenfield area available here. It has already established itself as an IT Hub, Auto Hub, and Education Hub. The talent pool in the PMR, along with upcoming infrastructure projects, would only boost the growth of this area. If provided with ready infrastructure, Pune will be the second to none for international and domestic investments.

Please brief us on the Memorandum of Understanding signed with Singapore to draft detailed land use and concept Plans for PMRDA. What is the significance of this MoU? The Honâ&#x20AC;&#x2122;ble CM of Maharashtra in his visit to Singapore in November, 2017 was impressed with the way the country has progressed. Singing an MoU with the Government of Singapore meant harnessing their prowess in development and empowers the PMR development for the next 40 years. The MoU also included the setting-up of an inland logistics park in Pune and the development of a Central Business District. The potential of PMR in the coming years and the upward trend of the population, planned layouts and infrastructure is a necessity and something we need to take action on right away, which is where this MoU comes in.

How do you view the possible merger of PMRDA with Pimpri Chinchwad New Township Development Authority (PCNTDA)? Will the move be beneficial to boost the development in Pune and Pimpri Chinchwad?

developing PMR. The consultants include Deloitte, L&T Infra, MARS, Monarch Surveyors, and many more.

The merger is a State-level issue and we believe the Government will take appropriate steps which would benefit the citizens.

We are working to solve immediate issues of drinking water and improving the traffic situation in Wagholi. The results would be visible in a few months.

How do you view the work on Metro Rail Project and the construction of the Ring Road?

Is there any plan for developing Special Economic Zones (SEZ) or Residential Zone in the region by PMRDA?

The requirement for a ring-road and a metro in Pune was made very long back. The 128 KM long ring-road project would be important to develop the periphery of the city and the metro line III is a necessity to decongest the Hinjawadi IT Park and its proximity. With the ring-road, connectivity to areas like Solapur, Satara, and others mean nobody would have to enter the city unless necessary.

Which organisations are working with PMRDA on these projects? PMRDA has many consultants appointed to assist in its efforts of

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PMRDA recently proposed 0.5 TMC water supply project for Wagholi. Kindly update us on this project further.

There is no plan for developing a SEZ or a Residential zone at the moment but we will wait for the Development Plan to be prepared, which is under process with the Government of Singapore.

Would you like to share anything else about PMRDA? The Pune Metro Region is one of the largest agglomerates in the country. It has tremendous potential for industrial, urban, as well as for educational growth. PMRDA is striving to fulfill its responsibilities successfully.

JULY 2018

PSCDCL PERSPECTIVE

PSCDCL Changing the Landscape of Pune Smart Elements project has been one of the flagship pan-city initiatives of the Smart Cities Mission which the city of Pune has undertaken. The project is up and running. We are in the process of tying up the loose ends to make the whole process robust, says Manojit Bose, Chief Knowledge Officer, Pune Smart City Development Corporation Limited (PSCDCL) in conversation with Harshal Desai of Elets News Network (ENN). Manojit Bose

Chief Knowledge Officer Pune Smart City Development Corporation Limited (PSCDCL)

“Public Bicycle Sharing which we launched recently has been a success of the business model we adopted and our efforts to co-create this initiative with the citizens.” 22

JULY 2018

How do you perceive the concept of Smart Cities Mission and its relevance for India? If we look at the challenges resulting from urbanisation, be it in India and also where there is need to table these challenges on priority, Smart City concept is an important and a very relevant way of approaching and addressing this problem.

What was your idea behind developing Pune as a Smart City? Why is Pune leading the Mission? The whole idea of conceptualisation with extra focus on implementation and execution along with leadership support from various stakeholders has largely been instrumental in helping Pune in

retaining its position. Pune was ranked No. 2 when the first list of cities was announced in the Smart Cities Mission. We have continued to be amongst the top cities and hope to do well in the future as well.

What experiences have helped you in making Pune Smart? I have been involved in Smart Cities’ journey lmost from the very beginning. Ever since the announcement was made in the budget and pretty much that followed in the days to come, I have been involved in one way or the other in some capacity. That gave me a very different context and perspective to the Mission. Earlier also, I was involved in driving digital initiatives with the Government

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PSCDCL PERSPECTIVE

â&#x20AC;&#x153;We are looking at some of the emerging technologies in healthcare. Those technologies will be used to solve some of the chronic healthcare problems which afflict the cities and the citizens.â&#x20AC;? which also included the Urban Local Bodies. I have been able to leverage on those experiences and have tried to add value to the Smart Cities Mission in Pune as well.

Can you brief us about the projects that have been completed or will be completed soon? The Smart Elements project has been one of the flagship Pan-City projects, the city of Pune has undertaken. The project is up and running. We are in the process of tying up the loose ends to make the whole process robust including planning for a very exhaustive technology audit to ensure compliance with some of the best national and international best practices. Pune is the first Smart City in the country to take such an effort. Also, what distinguishes Pune from other Smart Cities is our focus on building up an ecosystem of partners which include institutes of academic excellence, research and applied research and niche technology companies in areas like Internet of Things, Cloud and Artificial Intelligence. The Smart Cities Mission 2.0 is going to be all about data and we want to be ready for that.

What is that one particular project that you are really proud of? There are several such projects on the infrastructure side. We have great initiatives like Placemaking, street re-design etc. Public Bicycle Sharing which we launched recently has been our successful initiative because we integrated the whole project with the citizens. Smart Elements is another very smart initiative. The beauty of this initiative is the unified view of the city which the Command and Control Centre will provide and we are working on top of that to provide cross-functional use cases and analytics which will provide insights to the leadership of the city which was not available till now. We have also set up a subsidiary - Pune Idea Foundation Factory (PIFF), which will be the engineto drive innovations in the city.

How have you integrated the rich culture of Pune while implementing various Smart City projects? At every step we have been involving the citizens and cocreating the entire Smart Cities From top: Fergusson College, Mahatma Gandhi experiences for them. In fact, the Road (left), Shaniwarwada (right), the HSBC Smart City plan was developed in Global Technology India Headquarters, and the consultation with the citizens. Pune National War Memorial Southern Command. was one of those cities which has the highest extent of citizens are on with the various stakeholders. involvement. We have continued with Very soon, we will have a concrete plan. that tradition till today. We take their feedback and imbibe those when implementing those projects. The cultural What Smart health initiatives have elements get incorporated in the you started? conceptualisation stage itself. We are also trying to bring in some technology We are looking at some of the emerging led interventions in areas like tourism. technologies in healthcare and few other areas. Those technologies will be used to solve some of the chronic healthcare and What are your plans for riverfront related problems which afflict the cities and development? the citizens. It will also solve the problem of accessibility of the healthcare. It is an ambitious project. The discussions

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JULY 2018

URBAN INNOVATIONS - PUNE

Non-Motorised Transport

for Puneâ&#x20AC;&#x2122;s Mobility Woes The Public Bicycle Sharing initiative in Pune aims to ease public hardship caused due to being over reliant on public transportation over the years. It is also hoped to bring solace in terms of last-mile connectivity problem, writes Poulami Chatterjee of Elets News Network (ENN).

obility has always been a crucial enabler in the growth and progress of communities, but ensuring it has become increasingly challenging, as cities expand at a rapid pace. Traffic congestion and vehicular pollution have escalated into critical problems, especially in developing countries. These concerns threaten the economic growth and health of any city while compromising its

JULY 2018

livability. Globally, cities are trying to tackle this challenge by experimenting through novel ways. They are trying to ease the mobility challenge through establishing the infrastructure that enables last-mile connectivity, introducing alternative fuels to lower the carbon footprint and, of course, reducing the number of vehicles on the road to reduce congestion. Non-Motorised Public Transportation

Non-motorised and free public transport has emerged as a popular solution in many European cities. Besides investing in public transport, the city governments are creating and upgrading infrastructure to encourage pedestrians and cyclists, which in turn keeps more cars off the road. It allows easy flow of traffic, integrates healthy activities in daily lives of citizens and cities to grow sustainably.

Future proofing Pune from mobility challenges Public opinion polls ranked mobility as one of the most significant problems of the metropolitan life in Pune. Public transport forms a mere 19 percent of modal share by trips in Pune. It is the only Indian city of its

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URBAN INNOVATIONS - PUNE

size with no Mass Rapid Transport System (MRTS). As in many parts of India, first and last-mile connectivity is poor and public transport users finding it difficult to reach their origin and destination points from bus stops or stations. Buses are, therefore, perceived as a last resort— poor man’s transport or for those with no other alternative. Nearly half (47 per cent) of commuters use their own vehicles. Naturally, traffic congestion is one of Pune’s most pressing concerns. The constant influx of people to urban hubs like Pune will aggravate the situation, unless the city embarks on a well-integrated mobility plan. As part of the Smart Cities Mission, Pune is constantly striving towards its goal of becoming the most livable city in India. This requires it to resolve its core mobility issues in a future-proof manner. Recognising the urgency, the city has outlined a comprehensive mobility plan and is working towards addressing these challenges in a future-proof manner. They aim to: l Reduce two-wheelers and cars on the roads, from 47 per cent to 10 per cent l Increase use of non-motorised transport (walking and cycling) to 50 per cent of modal share by 2031 l Ensuring greater penetration and use of public transport, guided by the comprehensive mobility plan co-designed with recognized transport and mobility experts

number and quality of buses (long routes and feeder) and employing data analytics to increase bus service on high demand routes, Pune is on a mission to rediscover its cycling roots.

Pune city’s plans to enable cycling To realise the vision of a cycling haven, Pune Smart City Development Corporation Ltd (PSCDCL) launched the public bicycle sharing programme at Pune University and in Aundh (ABD of Pune Smart City) in December 2017. The Pune Bicycle Plan approved by General Body (GB) includes creating a city-wide cycle track network, a public bicycle sharing system, design guidelines for cycle-friendly infrastructure, bicycle parking facilities and strategy for awareness campaigns.

Reviving Pune’s bicycling DNA and adopting best practices

Understanding Public Bicycle Sharing

Cycling has emerged as an ideal solution for Pune’s future-proof mobility needs.

Public Bicycle Sharing (PBS) makes bicycles available to the public at a nominal cost for the short-term use. The two-wheelers can be picked up from closely-spaced stations at central locations.

So, while efforts continue to deepen the penetration of public transport by introducing metro rail, enhancing the

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The user checks out a bicycle from one location, rides to their destination, and drops off the bicycle at a conveniently located nearby station. The operator coordinates the redistribution of bicycles and ensures their availability at locations with the highest demand. The formal launch of PBS in Pune is now being replicated by PMC across the other areas of Pune, with both the bodies working in tandem.

Progress and plans ahead The Public Bicycle Sharing initiative aims to ease the pain of people reliant on public transport and facing last-mile connectivity as a challenge in Pune. Bicycle plan has been created for the entire city and work is progressing rapidly towards creating the infrastructure for the initiative— dedicated cycle tracks and sourcing the highest number of bicycles (over 3,000) deployed in any Area based Development (ABD) of a smart city. To ensure the effectiveness of the program, some strategic decisions were taken by Pune Smart City:

JULY 2018

URBAN INNOVATIONS - PUNE

Shivajinagar, which are the busy retail and education hotspots of the city. Another bicycle sharing service (Chinese provider) was launched on 9 March, 2018 with 500 bicycles at Magarpatta City, which is the first smart township in India. Part of the PSCDCL’s implementation program for the Pune Smart City Mission, this model is unique and a successful collaboration between a government agency (PSCDCL) and private operators who provide the bicycles and technology infrastructure.

l Proof of concept: Using a project

pilot with an established vendor, enabling quick learnings and identifying potential process and on-ground bottlenecks in varied conditions over a sustained period before launching a request for proposal (RFP) on a large scale for the entire city. l Optimising Capital Expenditure (Capex): Narrowing down to a technology and process that optimize capex investment and provide large scalability choices. Pune opted for the globally recognized dock-less system which limited the infrastructure required to lock and parking docks. l Attractive promotional pricing: This encourages citizens to try the service and form an opinion on convenience and quality. Phase One of the Pune Bicycle Sharing project includes study of the solutions available in the market. After detailed analysis, PSCDCL decided to launch PBS scheme across: l Enclosed area of Savitribai Pune University; and l Open area of Aundh, Baner, Balewadi(ABD of Pune Smart City)

JULY 2018

This allowed PSCDCL to understand the response and user behaviour, in both open and enclosed environments as well as test the technologies in different environments. In the first phase, 100 hightechnology bicycles were made available for rent at a nominal rate—Re 1 for 30 minutes. The 0.75 km stretch of the pilot Smart City road in Aundh was selected as the launch site for the project. People can log on to the web portal of the technology provider (PEDL) and make cashless payments from their smartphones, locate the bicycle at their nearest station, and unlock a bicycle by scanning a QR code on its body. Phase Two: It hinges on the initial success of the project in terms of ridership. The PBS scheme was launched in the campuses of College of Agriculture, Pune. Up to 50 bicycles are available within the campus for the use of students, faculty and visitors. Furthermore, the service was also launched on Jangli Maharaja Road, Fergusson Road and in other parts of

Early results and emerging best practices A six-month report card of the scheme suggests that this initiative is timely and has been well-received by the citizens. The first week saw huge bookings. Until the end of March 2018, the combined trips undertaken by Punekars were enormous, making it a successful intervention in the area of mobility by PSCDCL. PSCDCL has already allocated a budget to develop the necessary PBS infrastructure, such as dedicated/ shared cycling tracks, parking locations, signage boards, advertisements to create awareness, and citizen engagement program. This is all aimed at boosting adoption of this unique scheme. Other cities like Varanasi, Kakinada, Chandigarh, Faridabad, Dharamsala, Chennai and more seeking a similar shift are in touch with Pune Smart City for the Public Bicycle Sharing programme. Discussions with the city of Varanasi are already at an advanced stage. Cognizant of the government’s ‘Make in India’ programme, PSCDCL is working with the operators in Varanasi Smart City to ensure that the cycles to be deployed in Varanasi and thereafter in other cities would be Make in India.

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PMPML PERSPECTIVE

PMPML — Partner

in Pune’s Sustainable

Development

ormed in 2007 by merging Pune and Pimpri-Chinchwad Municipal Transport (PCMC), the Pune Mahanagar Parivahan Mahamandal Ltd (PMPML) is committed to provide access through transport in a manner that is safe, secure, affordable, accessible, reliable and resilient which will reduce carbon footprint and promote sustainable development. PMPML’s main objective is to provide

JULY 2018

services and infrastructure for the mobility of the people. It is providing transport that is accessible, affordable, efficient, reliable, safe, secure and equitable. It is also catering mobility for jobs, markets, education, sociocultural and economic activities. Under the Integrated Transport Management System, PMPML has launched a new portal (www.pmpml.org). It’s mobile responsive. Nearly 2.5 lakh

The Pune Mahanagar Parivahan Mahamandal Ltd (PMPML) today caters to a populace of nearly three million of Pune Municipal Corporation (PMC), Pimpri-Chinchwad Municipal Transport (PCMC) and its adjoining area. It comprises a fleet of over 2,000 buses, writes Priyanka Sharma of Elets News Network (ENN).

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PMPML PERSPECTIVE

visitors have been recorded on the website within five months of its launch. It provides journey planning, online booking of tickets, booking of Mi Card (Pass), viewing reports/dashboards, lodging grievances etc. PMPML is also planning to launch the Marathi version of the portal soon.

Automatic Vehicle Location System (AVLS) Through AVLS, live tracking of buses can be done. It helps in scientific planning and schedule adherence. It also helps in avoiding harsh braking of the buses.

Automatic Fare Collection System (AFCS) It is the first online Automatic Fare Collection System (AFCS) in India. It helps PMPML to monitor real-time performance across depot, shift, route, trips and conductors attendance. It also monitors tickets issued and the amount collected. There is also a facility to monitor the usage of pre-printed ticket through the single system.

Command and Control Centre (CCC) The CCC is an 18-seated fully automated working space where centralised monitoring of daily operations of 2,000 buses takes place. It also monitors ticket issuance, bus schedule, trip adherence etc. It has a facility for two-way communication between CCC and buses. It also facilitates breakdown management etc.

Safety and Security of passengers For the safety of the passengers, a SoS facility which can send SMS to predefined contacts through the mobile app has been activated. There is a facility for the two-way communication

“The main aim of PMPML is to provide services and infrastructure for the mobility of the people. It is providing transport that is accessible, affordable, efficient, reliable, safe, secure and equitable.” system in buses in case of emergency or accidents also. PMPML keeps track of buses and any deviation in the bus route is reported at the Command and Control Centre. There is also a provision for the effective electronic grievance management system. Buses have also been fitted with CCTV, panic buttons. Dedicated BRTS corridor has been built to ensure more equitable distribution. PMPML has enabled more number of buses on road and is giving priority to public transport.

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Capacity Building Training and skill development of officials and staff have been conducted as part of this project.

Coming Soon PMPML has decided to purchase 1,000 buses, including 100 diesel operated vehicles, and reintroduce the punching passes. After the Pune Mahanagar Parivahan Mahamandal Limited (PMPMPL)’s board meeting recently, a senior official said the 100 diesel-run buses would be functional mainly in the fringe areas. The previous tender of purchasing 800 buses — 400 diesel and 400 CNG — was scrapped in the meeting. It has been also decided to launch a separate helpline number for its late-night buses. Supporting the go-green initiative, the Pune Smart City Development Corporation Limited (PSCDCL) will introduce electrical buses in the city. Initially, three electrical buses will be brought on a trial basis for one month. These buses will run between Aundh, Baner and Balewadi.

JULY 2018

IT PERSPECTIVE FROM ANDHRA PRADESH

Walking the e-Governance Tightrope: Ensuring Safety and Security 3S â&#x20AC;&#x201C; Safety, Security, and Smartness, is imperative for the success of e-governance, says J A Chowdary, Special Chief Secretary and IT Advisor to Chief Minister of Andhra Pradesh. In a candid interaction with Rakesh Roy of Elets News Network (ENN) he elucidates on e-governance and digital initiatives to empower citizens as well as the vulnerable of cyber safety and security pertaining to these.

J A Chowdary

Special Chief Secretary and IT Advisor to Chief Minister of Andhra Pradesh

â&#x20AC;&#x153;ePragati is a software platform proposed to be implemented by ePragati Authority, consisting of 72 projects spanning across all major departments and components of Government of Andhra Pradesh.â&#x20AC;? 30

JULY 2018

How has e-governance transformed the integration between common citizens with the government? E-governance policy initiatives under Digital India is actually in the form of e-seva to provide real-time governance in ensuring easy, timely and accountable delivery of government services to all its citizens. The ultimate objective of e-governance is to make processes simpler, citizen friendly and more importantly making no discrimination service to haves and

have-nots and make sure the government services reaches to last mile of the citizen. The initiative is aiming to give a level playing field to create real accessibility for the common citizen, the poor and the backward, thereby fulfilling the vision of e-governance. E-governance is designed to strengthen the governance empowers the common citizen to become an active partner in the nation growth process. As digital citizens are more and more

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IT PERSPECTIVE FROM ANDHRA PRADESH

instrumented with data availability and accessibility, the vulnerability of cyber security has also increased. While more and more common citizens believe in e-governance and digital initiatives of the government, it is imperative for the government to protect their trust in introducing various measures of cyber safety and security.

Please apprise us the measures to safeguard the safety and security of digital data of common citizens?

threat portal and the state’s draft Cyber Security Framework (CSF)- a document that integrates the industry standards and best practices, released with an objective of inviting consultative feedback from the industry and expert groups. At the heart of the security operations center (SOC) is a blended security analytics platform that ingests, correlates and analyses massive amounts of data. The state has also roped in Pricewaterhouse Coopers (PwC) as cyber security consultants to the Government in

helping the state frame and adopts best-in-breed practices and frameworks in this domain.

How is Andhra Pradesh stepping towards the implementation of e-governance and ensuring its success? Andhra Pradesh is on the top in implementing e-governance not only in the country but also across the globe. Governance through digital technology has brought a lot of transformation in Andhra Pradesh.

3S – Safety, Security, and Smartness - is imperative for the success of e-governance. The pace of adoption and success of e-governance initiatives will eventually rely on the ensuring safety and security of the systems. The concept of security has undergone a massive change with the evolution of technology and digital transformation. Thus, we need more precautions by implementing various measures of the government of cyber security to secure the integrity of critical national infrastructure. Citizen smartness is the major concern for the success of e-governance and digital initiatives under Digital India. We should gradually push the citizen smartness initiatives to aware citizens on the vulnerable of cyber attacks in data hacking and misuse. Only on successfully ensuring these three concerns can one say that India’s Digital India vision is sustainable. AP Cyber Security Operations Centre (APCSOC), a very recent initiative of Government, which is very unique one and addresses cyber security challenges. It combats cyber security threats and provide real-time intelligence sharing and threat analysis to all state government departments and entities. We also launched a cyber

“The state has also roped in Pricewaterhouse Coopers (PwC) as cyber security consultants to the Government in helping the state frame and adopts best-in-breed practices and frameworks in this domain.”

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However, before we will go full-fledge of the e-governance and digital initiatives, we do ensure the safety and security of it. E-governance 2.0 is on Mission mode that embarks on One Government: Common Operating Environment and IT Infrastructure. The future is where Governments needs to be more connected than ever before by being FAST (Flat, Agile, Streamlined, and Tech-Savvy). With its ability to manage, the ePragati Authority, an arm of AP Government works in this direction. ePragati is a software platform proposed to be implemented by ePragati Authority, consisting of 72 projects spanning across all major departments and components of Government of Andhra Pradesh.

JULY 2018

TECHNOLOGICAL INNOVATIONS

IoT Ecosystem’s Defining Role in Smart Cities IoT Security platform of emSecure safeguards the identity and communication in IoT ecosystem through constant monitoring and controlling of IoT devices by using Public Key Infrastructure (PKI), says V Srivastava, Founder and Chairman, eMudhra, in an Exclusive Interview with Poulami Chakraborty of Elets News Network (ENN). V Srivastava

Founder and Chairman, eMudhra

“Our offerings are split into four distinct areas, all of which enable Digital Transformation. Our Identity Governance suite focuses on sophisticated authentication and identity management solutions to enable firms to offer digital services with peace of mind.” 32

JULY 2018

Give an overview of emSecure. How does it enable solutions related to the enhancement of Smart Cities? emSecure is an IoT Security platform focused on securing the identity and communication aspects of the IoT ecosystem in Smart cities using PKI. Each device in the IoT network, and user who is accessing any application to monitor and control the IoT devices, is assigned with a unique Digital Certificate. The emSecure platform uses PKI technology to validate this identity at each device/ device or user/device interaction that takes place within the platform. Further, the platform uses hybrid cryptography to encrypt and decrypt all communication, thus adding another layer of security to the IoT framework. Using PKI-based

validation protects the system from Man in the middle attacks and other botnet attacks.

What are the other solutions that eMudhra is having in its kitty supporting the big Digital India campaign? We are a company focused on digital transformation and a vast majority of our offerings are built to enable the same. Our offerings are split into four distinct areas, all of which enable Digital Transformation. Our Identity Governance suite focuses on sophisticated authentication and identity management solutions to enable firms to offer digital services with a peace of mind. Then, we have a PKI suite which focuses on Advanced Encryption, Digital Signature

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TECHNOLOGICAL INNOVATIONS

creation, and more. The purpose is fundamentally to enable creation and management of Digital Signatures, which is a key component in any digital transformation journey. Then, we have the emSigner Suite which focuses on paperless transformation in a regionally and globally compliant manner. Finally, we have a Big Data & Analytics suite focused on anomaly detection, fraud analytics, and more which would essentially help institutions to automate the evolution of actions based on real-time market insights in a futureproof manner.

What plans eMudhra has in its kitty to make its mark abroad? We started our global journey about a year ago. Today, we already have 70 partners spread across the 36 countries in the region of Africa, Middle East, Far East and Latin America .We have seen strong demand for our offerings due to our progression towards digital transformation across most of the global markets. In the coming year, we plan on opening our offices in the USA with a more active focus on growth in the western markets. We also hold the vice-chairmanship of the Asia PKI Consortium, and members of our management team are part of the UN/ CEFACT council focused on making progress in blockchain globally. We are currently in talks with regulators across various countries to further understand regional nuances around digital transformation and evaluate how further we can help them in achieving their Digital Transformation vision.

Towards the end of the last year, eMudhra has announced to develop blockchain solutions for Smart Cities. What has been the advancement on this so far? What kind of solutions are in the pipeline from the techstartup to enable enhancement of Smart cities?

There has been a significant development on this front. As a company with a focus on Identity management, progression towards blockchain was inevitable. This is primarily because, in most use-cases, identity forms a very important element in the blockchain network. emBlock, was an initiative which came out of emLabs. As of last month, this has moved out of emLabs and is now a ready-for-market proposition. emBlock uses the hyperledger fabric and makes adoption of blockchain simple through an intuitive dashboard and a simple set-up process. We are currently working on some early stage initiatives focused on communication security and redundancy in smart city networks using blockchain. Other than emSecure, and emBlock, we are working with various manufacturers to address various hardware limitations around IoT security at the manufacturing level itself.

emSigner is a solution designed to enable enterprises go paperless. How widely has this been adopted across the country? How has been the responses towards the solutions? Do you think that our country is capable of going paperless completely at this phase? emSigner is one of our flagship solutions. It has been adopted in a large way by a large number of customers across all the verticals. Currently, emSigner powers various government e-Office systems, various large domestic and global companies, eCommerce companies, telcos, SMEâ&#x20AC;&#x2122;s, and more such organizations. Some popular use cases we have seen are bulk signing of invoices and other documents, Digital HR Processing, Digital onboarding, and Digital Contracts processing for select industries. We are working on more use cases focused on Education and Healthcare which will be rolled out shortly. The response to emSigner has been truly amazing and fulfilling for us, especially since we could see a shift towards

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paperless transformation. India is quite advanced on the digital and paperless front as compared to the other countries in the world. In fact, many initiatives that have been done here are being studied by other markets who are just now, vying for this adoption.

What major challenges do you face while operating in the Indian ecosystem? Operating in any market comes with its own set of challenges and must be addressed. In India, the primary downside that has an impact on business is the relatively lower price level of our offerings as compared to the international markets. Despite being in a niche segment in the Indian IT market, it is still difficult to command a price at par with international markets. Hence, organizations here generally have to compensate price with volume to make for a meaningful business. Otherwise, there are challenges surrounding infrastructure and reliability of services, both of which are critical to IT operations. However, in sensitive IT-focused companies like eMudhra, we are compliant with various requirements to have redundancy in place to manage these elements.

eMudhra recently enabled Aadhaar enabled payment system. Please elaborate a bit on this product and how has been the response in the market? eMudhraâ&#x20AC;&#x2122;s NACH Mandate offering was an innovative offering which enabling paperless collection of direct debit mandates using eSign, which resulted in huge cost and time saving for Corporates and Banks. At the outset of launching the solution, we saw immense interest from Banks and payment service providers. Transaction volumes were also very high. However, given the various process and regulatory changes, with respect to AADHAAR and eSign, we are working to understand their impact on usage of eSign for NACH mandates.

JULY 2018

ADVERTORIAL

Digital Transformation of City Operations through City Command and Control Centre

t is said that 21st century is the century of cities. Governments across the globe have realized that for the nations and states to grow economically, cities need to grow economically. This paradigm shift views Cities as the ‘engines of economic growth’. However, to achieve the economic growth, city administrators need to overcome many challenges while managing cities. Rapid urbanisation is increasing population of cities, which in turn is creating enormous amount of stress on existing city infrastructure and operations. On the other hand, globalization is increasing citizen expectations. A citizen’s expectation from

JULY 2018

government has drastically increased due to this phenomenon. They are looking for better living conditions and citizen services. Hence on one hand, governments are keen to enhance and expand cities economies, while on the other hand they are trying to tackle huge challenges faced by cities. Global urban expert community, have been studying these dynamics and also trying to create a framework to lay the road map to resolve these challenges. The outcome of these studies resides on three basic pillars, first enhancing and upgrading city infrastructure, second digital transformation of the city infrastructure and

Sayaji Shinde, Business Head – Smart Cities and Infrastructure, Asia Pacific, AVEVA

operations, and third is defining liveability index of the city. The traditional approach of investing in new city infrastructure and improving existing city infrastructure has been a focus over a decade, however city leaders have realized that although infrastructure investments are essential they are not sustainable and very capital intensive. Therefore, city leaders are embarking on digital transformation approach, which is proven to be more sustainable and effective to tackle short term challenges like traffic congestion and enforcement management, crime management, law and order management, water

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quality and adequacy management, electricity management, transit management, city incidence management etc. It is a known fact that the digital transformation not only improvers the operational efficiency of the city but also determines insight on behaviour and needs of the citizens and city infrastructure, which in turn can be used to make better decision on infrastructure investment and operation improvements. Similarly, Liveability Index of the city is a new measure to rate cities and their performance. Higher the liveability indicators better are economic prospects. Therefore, improvement in liveability index of the city attracts global business

ADVERTORIAL

companies, investors and talent pool which is the prime focus of many city leaders today. Digitally transformed efficient city operations contribute tremendously in improving liveability index of the city. Research has shown that since city is a “system of systems”, achieving improvement through digital transformation in few areas of operations by deploying silo solutions (like solid waste collection, adaptive traffic, transit management etc) not necessarily makes the city smart. And the reasons are interdependencies between city operations, which are not visible unless and until critical situations or incidences surfaces. Similarly, inefficient operations of one department impacts the efficiency of other departments due to interdependencies between operations. Therefore, handling interdependencies between operations with different efficiency levels needs a special focus to improve the overall efficiency of the city operations. To resolve these issues the concept of city command and control centre (CCC) was developed. Over the decade the CCCs have transited through difference maturity levels. However, many cities are still struggling with making right choice of the technology and developing measurable

outcome of the command centre initiatives. AVEVA with its two decades of experience in infrastructure transformational project has developed a design for city command centre, which is powered by its industrial software platform. The design emphasises on active command and control centre approach, which empowers users with the ability to interact with people, applications and

Automated responsive system, which unifies the control of various subsystem through single user interface empowering CCC users to manage interdependent incidences and events, situational awareness and common operational picture.

process seamlessly. The core system is a platform which is capable of:

fulfilling tasks from field resources by means of video, audio and mobile applications to achieve real time interaction with operational resources.

Unified Central platform: Platform, which allows seamless two-way integration with various subsystems dedicated for different city operations, driving unified user interface, providing ease of operations and central control across multiple operations. Unified Control Platform:

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Unified Command Platform: Initiate chain of command to deliver instructions and information plus seek acknowledgement of

Unified Operation Platform: Platform allows users to enhance and extend the operational capabilities of subsystems through platform resources like workflow, GIS, Dashboards, KPI etc and also empowers CCC users to carry on cross functional operations

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through the platform’s unified user interface. Unified Decision Support Platform: Ability to provide support to various operations during event and incidences based on patter analysis and data modelling, artificial intelligence, machine learning, what if analysis and simulation. This digital transformation can be achieved in totality only if the city establishes the road map for the

stepwise digital transformation and CCC platform becomes the heart of this transformational journey. Selection of a CCC Platform becomes critical since the platform must have the capability of sustaining for long period of time and equipped with accommodating present and future technologies. AVEVA Group’s City command and Control solution with above capabilities is well proven as the platform for the future.

JULY 2018

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DHOLERA - THE NEW ERA And GAP ASSOCIATES PVT LTD Dholera SIR is India's first green future ready smart city taking shape near Ahmendabad in Gujarat. Dholera SIR is also awarded Platinum rated city of India with an area spread over 920 square Kilo-meter, double of Singapore. GAP Associates Pvt. Ltd bringing Opportunities at Dholera SIR, the projects with world-class infrastructure and World-Class investment Opportunity for People around the Globe. 1.What is Dholera SIR and How your Company is associated with it?

Ambrish Parajiya Director GAP Associates Pvt. Ltd

ASSOCIATES PVT LTD

Future belongs to us

"Smart city" word is gaining popularity day by day as the world is transforming fast in terms of facilities at our finger tips. Living is smart nowadays and Indian Government is giving thrust to make over of the cities. We at GAP are Associ ated with India's first Grass root smart city Dholera SIR, The first future ready city of India in the State of Gujarat.

ICT ready infrastructure is under construction by Larsen & Turbo Ltd, dedicated internation

Dholera SIR is an attractive opportunity

al airport, sea port and 8 Lane express way

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and Connected with all measure Highways,

ment has created an SPV namely DIDCL

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handled by Senior IAS Officer.

We are actively working towards a smart

4. What is the mode of transaction or allocation of land parcel at Dholera SIR?

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Ltd. today is bound to grow into a fruitful tomorrow.

Government of Gujarat is leasing out land to Industries on 99 years period and one can also have outright purchase of land in Town Planning Zones from Private parties directly.

5. What is the role and position of GAP in Dholera SIR? We have various investment options inside Dholera SIR, as we are pioneer in Dholera

2. Who can buy land and for what purpose?

SIR, first to introduced residential project

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India.

ments and other Green Products will be manufactured. The opportunities are there in all the zones for investors.

3. What kind of infrastructure facilities are being developed by Government there?

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We Appeal all stake holders of Industry to come and join hands with the Dream project of our Prime Minister Sri. Narendra Modi come true. The future is right here, it's at Dholera SIR. For more info visit: www.gapassociate.com

JULY 2018

8TH KNOWLEDGE EXCHANGE GOA CONFERENCE REPORT

27-28 October 2017

Manohar Parrikar Chief Minister, Goa 38

JULY 2018

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8TH KNOWLEDGE EXCHANGE GOA CONFERENCE REPORT

27-28 October 2017

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Goa’s Governor Mridula Sinha and Chief Minister Manohar Parrikar inaugurating the summit in the presence of Kalthoom Al Balooshi, Executive Director of Education Development, Knowledge and Human Development Authority (KHDA), Dubai.

8th Elets Knowledge Exchange Goa — Understanding the Digital Journey of Goa

Goa hosted the 8th edition of two-day Knowledge Exchange summit with a focus on digital transformation of the State, which has largely been known as a tourism paradise of the country. Oganised by the Government of Goa in association with Elets Technomedia Pvt Ltd, a technology and media research company, the summit was inaugurated by Goa’s Chief Minister Manohar Parrikar. Governor Mridula Sinha also delivered a special address on this occasion. The summit was a congregation of experts from government sector and industries who engaged in various segments of discussions and deliberations on the finest practices of the Digital India, especially in relation to Goa. The summit was participated by Goa’s Minister of Information Technology Rohan Ashok Khaunte and Minister of Urban Development Fransis D’Souza. Ameya Abhayankar, Secretary, Department of Information Technology, Government of Goa and Padma Jaiswal, Secretary, Cooperation Department, Government of Goa, shared their vision on ICT initiatives being implemented by the Government of Goa. To share an international perspective on digital transformation, international speakers like Ulrica Sundberg, Consul General, Consulate General of Sweden; and Kalthoom Al Balooshi, Executive Director of Education Development, Knowledge and Human Development Authority (KHDA), Dubai, shared their country’s success stories in this regard. Various tech-leaders helping the Goa Government in digital transformation also presented their vision at the summit. Here are the glimpses of the summit:

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JULY 2018

8TH KNOWLEDGE EXCHANGE GOA CONFERENCE REPORT

Mridula Sinha Governor of Goa

Goa has a Chief Minister who himself is an IT graduate and the IT Minister,here, has done a lot for the state. The State wants to stand first in every walk of life. The Prime Minister has given a vision of new India by 2021. It can be achieved if these types of conferences are held. Today, beyond the state, knowledge is the power.

JULY 2018

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8TH KNOWLEDGE EXCHANGE GOA CONFERENCE REPORT

C 27-28 October 2017

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hief Minister Manohar Parrikar said on the occasion â&#x20AC;&#x153;Goa is a place where knowledge can be exchanged in a leisurely fashion. You can establish any startup in Goa. It is the first State to start the cyberage scheme. It is the first State to build a digital highway through fibre optic cable. All the panchayats and schools have been connected through Internet. The one problem which Goa faces is the availability of land. Almost 62 per cent of the land is green and more than 33 per cent is covered under the forest area. There is riverline land, biodiversity land etc. The state government wants to bring the best companies here. This government is committed to take quick decisions for businesses. We are doing well in ease of doing business criteria. We have already crossed 55 per cent of the criteria.â&#x20AC;? By the next year, we will be in the top three states in ease of doing business ranking.

Manohar Parrikar Chief Minister, Goa

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JULY 2018

8TH KNOWLEDGE EXCHANGE GOA CONFERENCE REPORT

Goaâ&#x20AC;&#x2122;s Governor Mridula Sinha, Chief Minister Manohar Parrikar, Rohan Khaunte, Minister of Information Technology, Klaus Pendl, First Counsellor â&#x20AC;&#x201C; ICT, Trade and Economic Section, Delegation of the European Union to India, Ulrica Sundberg, Consul General, Consulate General of Sweden, Kalthoom Al Balooshi, Executive Director of Education Development, Knowledge and Human Development Authority, Dubai , R Balaji, CEO, Indus Towers,Dr Ravi Gupta, CEO, Elets Technomedia Pvt Ltd and others at the Conference

Rohan Khaunte

Minister of Information Technology, Government of Goa We have started implementing lot of G2C services.We have started public grievance redressal system, which makes it easy for the common man to find a solution. We want to compete with other states for the startup culture. The Chief Minister met with the representatives of the IT industry to chalk out a policy for the industry. The policy aims to develop Goa as one of the top 25 destinations for startups. We have given incentives to them, which gives an opportunity for them to come up from various parts of the country. The State Government wants to connect every household with the broadband connectivity. We are creating two levels-one for the IT industry and one for the electronics. We have an IT park coming up, which will have enough space for the startups.

JULY 2018

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8TH KNOWLEDGE EXCHANGE GOA CONFERENCE REPORT

Ameya Abhyankar Secretary IT, Government of Goa IT is one of the major priority sectors for the Government of Goa. We are focussing on startups and looking to build relationship with Original Equipment Manufacturers (OEM) in a way that we can incubate and accelerate the startups ecosystem in the state. We also want to bring in a culture of innovation to fuel the next phase of IT innovation in Goa. The State Government is looking to make strategic investments, particularly in optic fibre network of the city. There is a proposal under discussion, for creating the second phase of Goa Broadband Network, which is about 4,000 to 4,500 kms. The Government of Goa also has a vision that all departments should become digital, including the entire file movement in the government mechanism. Most Government to Consumer (G2C) services are getting transferred to electronic system within the coming 18 to 24 months. Also, the Government of Goa, in lines with the ease of doing business, is trying to improve the Government to Business (G2B) environment, in terms of regulatory permissions that are required to obtain into electronic interface.

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JULY 2018

8TH KNOWLEDGE EXCHANGE GOA CONFERENCE REPORT

Visionary Session: New Age of Digital Governance through Technological Transformation: Importance of International Experience & Collaborations & Innovations

V K GAUTAM

Principal Secretary, Department of Information Technology, Government of Maharashtra

Roundtable with Ameya Abhayankar, Secretary, Department of Information Technology, Government of Goa

ULRICA SUNDBERG

Consul General, Consulate General of Sweden The ICT based e-governance projects are citizen centric, giving value to the citizens. The online services are changing the value attached to these services. A decade earlier, policies decided which technologies should be adopted, now technologies are deciding which policies should be made. Adoption of technology can have an impact on socio, economic, and institutional character of the governance.

We believe that with digital information, we have paved the way for sustainable human development. There are also challenges when we put automation, robotics, artificial intelligence at the service of the society. E-governance is important because it involves peopleâ&#x20AC;&#x2122;s participation in contribution to the democracy, particularly at the local level.

KLAUS PENDL

First Counsellor â&#x20AC;&#x201C; ICT, Trade and Economic Section, Delegation of the European Union to India The cooperation between India and EU goes way beyond the countries. India-EU ICT Standardisation Collaboration is a global standards initiatives. We are taking it forwards through webinars, seminars, trainings, hackathon etc. India and European Union have shared financial interest, which is a win-win situation for both.

JULY 2018

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8TH KNOWLEDGE EXCHANGE GOA CONFERENCE REPORT

KALTHOUM AL BALOOSHI

Executive Director of Education Development, Knowledge and Human Development Authority, Dubai Dubai has adopted a new approach which is called the 10X which implies 10 times faster, 10 times easier, 10 times forward thinking, 10 times more aligned services today. This has pushed many Government entities, private players to think forward. We have initiated a programme called Dubai accelerator where companies partner with entrepreneurs to create future solutions. There is Ministry of ArtificiaI Intelligence, Ministry of Science and Research and even Ministry of Happiness.

Inaugural: Digital Goa for a Smarter India

RAVI JHA

E-governance today has become synonymous with good governance. One of the principal objectives of e-governance is the extensive use of IT for providing better citizen services thereby enhancing the transparency, efficiency and accountability of the Governement departments. G2C services, fibre connectivity and digital literacy are the main pillars to achieve this target. The various policies of the Government like Digital India, Smart Cities, Skill India are major steps in this direction. Internet connectivity is available in all Gram Panchayats, schools, educational institutions, and Government offices of the State.

HEMANT KUMAR

R BALAJI

Department of Information Technology, Government Goa

Head-Business Development, Automotive Environmental Solutions

CEO, Indus Towers

We work with various stakeholders including Government organisations to bring about digital transformation. Our vision is into transform life by enabling communication. India is at par with any of the European country in terms of offering services to the customers. We participate in every walk of life bringing knowledge and its engagement to the customer.

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Our Automotive Environmental Solution (AES) brings all solutions under one roof. AES was established with the objective of extending AML solutions, and expertise gathered in last 69 years. We are having tie ups with leading national and international waste management equipment suppliers and technology providers. There are more than 115 touch points of AES across all districts of Telangana and Andhra Pradesh.

JULY 2018

8TH KNOWLEDGE EXCHANGE GOA CONFERENCE REPORT

Technology Driven Digital & Urban Transformation

E RAVEENDIRAN Commissioner, Skill Development Department, Government of Maharashtra

More than 240 urban local bodies have adopted the digital model started by the Kalyan Dombivli Municipal Corporation. More than 5-6 states are already implementing this model. Technology needs to be updated every now and then.

GEORGE KURUVILLA

Chairman and Managing Director, Broadcast Engineering Consultants India Limited The most important thing is to lay down the standards. If that doesnâ&#x20AC;&#x2122;t happen then everyone will not be on the same page. It might also happen that the technologies which should not be adopted, might get adopted when the standards are not set. There has to be open architecture so that the same technology gets adopted across the country. In Broadcasting segment, we use the European technology. In television, it is the Digital Video Standard.

JULY 2018

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8TH KNOWLEDGE EXCHANGE GOA CONFERENCE REPORT

Banking Presentation

ASHISH MODI

National Product Head, ICICI Bank We have partnered with all the State Governments across the country. We are offering plug-n-play solutions which are easy to customise and easy to implement. We are pioneer in adopting technology starting from introducing ATM way back in 1996. We are moving forward with a digital leadership. We have started using robotics technology. 90 per cent of queries coming to ICICI bank is through Robotics.

Industry Presentation on New Age Cloud & Data Centers for Building Smart Cities

NITIN MISHRA

Industry Presentation

Senior Vice President, Product Management, Netmagic Solutions

ARUN KUMAR

General Manager, SME Enterprises, Vodafone India

Special Presentation on Innovation in Education

ASHUTOSH AT PEDNEKAR

Special Secretary, Department of Higher Education & Commissioner, College Education, Government of Rajasthan

There is a need for Hybrid Cloud. All the Netmagic data centres including the one we are building, are having full software defined network at the back. So, it becomes easier for workloads to talk to each other as if they are part of a single area network. For security measures, multiple technologies have evolved. One need to have protection at all the levels.

We are working with the Government in incubation programmes. We can partner with the startups who are associated with these programmes. We are associated with a lot of mentorship programmes. We are keen to collaborate with the Goa and the Karnataka Government. We can help the startups with implementing a lot of international technologies.

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There is a dashboard based monitoring in most of the Rajasthan Colleges. We have a very fruitful tie up with IIT Bombay. We organised a spoken tutorial programme with them which is an audio-visual tool of e-learning. More than 1,67,244 students enrolled in this programme. We have established digital classrooms in 155 Government Colleges with the help of Cisco. Now there is facility available for live lectures, Swayam lectures etc. JULY 2018

8TH KNOWLEDGE EXCHANGE GOA CONFERENCE REPORT

Special Presentation

ANJUM PARVEZ Secretary, Department of Urban Development, Government of Karnataka

Smart Cities Mission: Building New India and Reaching out to Citizens with e-Governance: The Way Forward

CHANDRAMAULI SHUKLA

CEO, Bhopal Smart City Development Corporation We have started Namma Wi-fi which can host upto 2,000 people at the same time. We have also started using the automatic pothole filling machine called Python 5000. It is a self propelled pothole patching machine. We are also using Robotic Walking Excavators (RWE) for Storm Water Drainage (SWD). It de-silts the drain of upto 15 feet or more. We have also started Sahaaya-a citizen centric service interface.

Bhopal Plus Smart City app is very popular. It is not only an app which provides services to the people, it is a collaborative, participatory and unified governance platform. Through Bhopal Smart Map, residents can avail details of their plot. Bhopal Living Labs is an innovation centre. It offers all the facilities to the entrepreneurs. It has also started the identification of potential startups. Public Bicycle system in Bhopal is fully automated.

DR B K MAMATHA

District Commissioner and District Magistrate, Ramanagara, Government of Karnataka Ramnagar has a backend solution which allows citizens to get a timeframe for resolving their grievances. It also gives information about the officer handling the complaint. A public grievance system should have ease of access and so we have also set up a call centre and also an app.

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GAURAV ANTIL

Joint Commissioner, Gurugram Municipal Corporation Rapid Metro Network covers around 11.7 kms in Gurugram. It covers major commercial areas of the city. Gurugram Metropolitan Development Authority (GMDA) has been formed for systematic orderly development of the city. There are plans to start rail connectivity between Gurugram and Dwarka. Municipal Corporation of Gurugram is working in for smart parking solutions as well.

GAURAVA MISHRA

AMIT BANSAL

Before starting any project we have to consider two things very seriously. One is the scalability. Smart Cities mentors should educate us on this. Second is the replicability. We should see that are the Smart Cities competent enough to adapt to the latest technologies or not?

Making Smart Solutions is one part but whether the resident feel connected to it is another aspect. We may put solutions like smart meters to control the data but the consumer has to feel connected that services will be delivered to him in an easy manner. Adaptability and inclusiveness of technology is important.

Chief Operating Officer Raipur Smart City Limited

Business Lead-Smart Cities HPE

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SANDEEP BHARGAVA Executive Vice President, Corporate Affairs and Public Policy, Vodafone India

There is a need to establish the standards.We need to have a clear Government policy to address the challenges of the Telecom sector. European Union can be a good partner for us to have an alliance in terms of Internet of Things innovations. Smart Cities use ICT along with IoT. We have to ensure that the security is the prime factor.

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Tech led BFSI Revolution: Challenges and Opportunities

AMIT SHARMA

Regional Director, Survey & Land Records, Government of Jammu & Kashmir

BIPIN KHOT

Additional Director General, UIDAI, Government of India The Government of Jammu and Kashmir has to issue Permanent Resident Certificates (PRC) and every PRC holder will be an Aadhaar holder now which can generate a very specific data. If PRCs are linked with Aadhaar, it will give a very authentic data since PRC is mandatory to get a job or land in the state. Currently, PRC is a manual process, which can be updated through Aadhaar.

A villager can make the payment simply by entering his Aadhaar number, his account number and through biometric authentication, the amount will automatically get debited. The merchant should have a smartphone and a biometric device. It is a very unique solution. This way we are able to penetrate the rural India.

NEVILLE NORONHA Cluster Head, HDFC Bank

Everything is available at the click of a button. Technology has brought the benefit of convenience to the customer.The biggest challenge in India is reach, which can only be bridged through technology. There is a big opportunity for India to make the lives of the citizens easier.

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AMOD KUMAR

Member-Board of Revenue, Government of Uttar Pradesh Most of the states have digitised their land records. In UP, we have given a 15 digit unique number to every plot. The number signifies the village code, the type of land, which has simplified the whole process of getting the correct information about land. Direct Benefit Transfer is another area which is bringing benefit to the rural masses. For example, in UP most of the agricultural benefits are being passed to the farmers through DBT.

PADMA JAISWAL Secretary, Cooperation Department, Government of Goa

The payment revolution which has come about, has benefitted the customer. Aadhaar has reached the rural economy. The younger generation is today more equipped with technical information. The dynamics of few years back have changed. Now the Government is playing the role of facilitator.

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Tech led Transport, Housing & Urban Landscape Revolution: Challenges & Opportunities

SANJAY KUMAR

Additional Chief Secretary, Department of Housing, Government of Maharashtra

We are proposing to create Maharashtra Affordable Housing Corporation with equal participation from Maharashtra Housing and Area Development Authority (MHADA), the Slum Rehabilitation Authority (SRA) and Mumbai Metropolitan Region Development Authority (MMRDA). The corporation will have a dedicated job of creating townships in major cities. To give impetus to Credit Linked Subsidy Scheme, three private players can create townships and eligible people can purchase it. The subsidy will be directly credited to their account and their EMIs will be reformulated.

LALIT JAIN

Director, Department of Information Technology, Government of Himachal Pradesh We created pre-fabricated houses in Dharamsala and it was a success. They were quick to make and were earthquake resistant. There was no problem of damping in snow and rains. We want to create similar houses in Shimla, Baddi, Nalagarh and Solan as well. The structures can be changed in the future as well. There is a big opportunity for private players to work in this segment.

VIPUL MITRA

Principal Secretary (Transport), Ports and Transport Department, Government of Gujarat We have equipped all the 8,000 buses of the Gujarat State Transport with GPS. The data is fed into a mobile app, which gives information about the departure arrival, seat number and other related information of the buses. Punctuality of the Gujarat State Transport buses have improved from 72 per cent to 96 per cent because of a software ,which linked the punctuality of the drivers with their salary.

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FREDERICK ROY KHARKONGKOR

Secretary, Department of Urban Development, Government of Meghalaya We have a clean Shillong portal which enables the citizens to participate in the entire process. All the stakeholders can utilise this portal. Anyone who litters has to pay a fine of Rs 5,000. The Municipal Body is also at work 24X7 to ensure cleanliness. The information hosted comprise of plan interventions, the kind of action taken, etc. There is also a grievance redressal system.

ARUN KUMAR

SHREEKANTH MURALEEDHARAN

Chief Development Officer Kanpur

Deputy Project Manager, Bilaspur Municipal Corporation

An online portal has been launched for the teachers, which gives information about their eligibility, their age of service, their health condition and family information etc. All this data is collected and based on a methodology, the schools are allotted to them. Financial transactions and inspections are all online. All the data of 9-12th class students is online.

Pan City projects include intelligent traffic management system, which is a key player in PPP mode. Bilaspur City operations system is also a product of PPP model. We are doing slum development on a PPP mode at a cost of Rs 1,262 crore. We have taken two slums in prime locations and want to develop them as Economically Weaker Section (EWS) housing and revamp the markets into modern markets.

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T BHOOPALAN

Assistant Commissioner, Harapanahalli Sub Division, Devanagaree District, Government of Karnataka

The paperless system was implemented in the Urban Local Bodies in record one monthâ&#x20AC;&#x2122;s time. Now, everything is accessible to the citizens online. The progress of each and every employee can be tracked online now. We have also mapped few areas of the city which have lot of traffic, pollution or garbage.

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REVATI MUJUMDER

VIKAS HOODA

Country Leader â&#x20AC;&#x201C; Solutions, Future Cities, Hewlett

CEO, Goa Electronics Limited

Packard Enterprise HPE is currently in core projectsof the city with next generation routing and switching component. At the same time we are moving into city interventions, with our IoT platforms, for the past 7-8 years. HPE has a bandwidth of addressing solutions to rural, urban rural and business requirements for corporate in different sectors including healthcare, safety management, industry and many others.

We are taking Common Service Centres (CSC) to every village in the State. One important leap that the State has taken is in the schemes management. The Government has tried to bring all the schemes under one umbrella. With a common platform, the number of documents, the number of trips a person take to visit the office reduces. Majority of the departmentsâ&#x20AC;&#x2122; computerisation is completed. We are coming out with Electronic Clusters now.

MOHAMMAD ROSHAN

Assistant Commissioner, Savanur Sub-division Haveri, Karnataka The Government is really focussed on technology to improve the governance in the nation.The focus now is to eliminate black money in land deals and real estate. Aadhaar can help in getting information about the number of plots a person hold and will also check the benami transactions. We want the Aadhaar to be authenticated by UIDAI. It is a revolutionary idea.

BELINA RANA

Additional Chief Executive Officer, Faridabad Smart City Limited We are going to have a Sewage Treatment Plant with a capacity of 10 MLD and the treated water will be used for the rejuvenation of the lake. We will have information kiosks in Smart Parks which will have pre-uploaded information. There will also be gym equipment, panic buttons and toilets. We have designated vending spaces at the roads, green spaces etc.

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AWARDS

Goaâ&#x20AC;&#x2122;s Chief Minister Manohar Parrikar and Goaâ&#x20AC;&#x2122;s Governor Mridula Sinha felicitating the dignitaries.

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GLIMPSES OF THE EXPO

Industry representatives showcasing their products at the expo 56

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SOCIAL MEDIA BUZZ OF 27-28 October 2017

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