eGov Magazine - June 2017

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EDITOR-IN-CHIEF Dr Ravi Gupta EDITORIAL TEAM: DELHI/NCR Senior Assistant Editors: Souvik Goswami, Gautam Debroy Assistant Editors:

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Editorial Managing Waste to Ensure a Sustainable Future

MAGAZINE It compiles ICT-related advancements being introduced, exercised by various government organisations via eGovernance module.

NEWS

Dealing with various key developments and policy-related decisions that define Indian governance style at large, this section throws light on the most important aspects.

WEBSITE With a reach of sixty lakhs, the website is pushing the Digital India campaign of the Government of India. It highlights various dimensions of anything and everything related to the changing trends of governance in India .

EVENT REPORTS

As India moves to embrace urbanisation with open arms, there are multiple challenges before the country to ensure that this urban growth is sustainable with minimal impact on environment and resources to ensure quality life in urbanised spaces. Today, India is grappling with rising population, accelerated rate of economic activities, industrialisation and changing lifestyles which, in turn, are responsible for producing tonnes of waste. Therefore, managing waste has emerged as a major concern in our cities and towns, threatening the very idea of sustainability intricately attached to the urbanisation process. To highlight the threat being posed by heaps of waste generated in our urban centres, our cover story -- ‘India Waging a War Against Waste’ -- in this issue of eGov delves deeply into the subject to find answers to one of the most complex challenges facing the country. This special issue, being launched during National Waste Management Summit in Hyderabad, also contains the perspective of Union Minister for Urban Development, Housing & Urban Poverty Alleviation, Information & Broadcasting M Venkaiah Naidu, who speaks about how India’s urban growth is witnessing a shift in its approach towards urbanisation “with citizen participation, incentivising reforms and ranking of cities” on the basis of their performance to develop quality life in urban centres. It also carries interviews of Naveen Mittal, Secretary, Department of Municipal Administration and Urban Development, Government of Telangana; Adwait Kumar, Additional Commissioner, Greater Hyderabad Municipal Corporation (GHMC); and Zonal Commissioners of GHMC, who provide useful insights into how Telangana is gradually transforming itself to emerge on the country’s urban landscape as a precursor of change.

This segment narrates the discussions and deliberations of participants at the occasional conferences held nationally or internationally.

Elets, in association with the Greater Hyderabad Municipal Corporation organised the National Urban Development Summit in Hyderabad, in February to bring forth the important issues concerning development of Smart Cities in India.

CASE STUDIES

The summit not only brought together all stakeholders to speak in one voice on the various challenges of urban India but also came up with solutions in the form of best and next practices in dealing with water shortage, waste management and sanitation in fast growing cities and towns.

It deals with in-depth detail of various projects being implemented in any part of the country, worth inspiring others in providing solutions.

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INTERVIEWS This section highlights various stakeholders, bureaucrats and policy makers influencing governance in the country.

This issue of eGov also carries a conference report of the summit, highlighting the outcomes of this unique conclave. We hope this issue will bring to our readers the information they seek to understand the paradigm shift happening in urban India to make the most of the existing and future opportunities. Looking forward to our readers’ invaluable feedback.

DR RAVI GUPTA Editior - in - Chief Elets Technomedia Pvt. Ltd ravi.gupta@elets.in


POLICYMAKER’S PERSPECTIVE

CONTENTS

June 2017 | Volume 13 | Issue 06

12

India’s Urban Development Witnessing a New Beginning M Venkaiah Naidu

Union Minister for Urban Development, Housing & Urban Poverty Alleviation, Information & Broadcasting

08

COVER STORY

POLICYMAKER’S PERSPECTIVE

India Waging A War Against Waste

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20

Tech-Driven Swachh Bharat – A Reflection of New India

Swachh Telangana: A key success in Municipal Solid Waste Management

GHMC Enhancing Community Participation and Civic Engagement

Praveen Prakash

Naveen Mittal

Adwait Kumar Singh

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26

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GHMC’s Source Segregation Model Inspires Swachh Bharat Mission

GHMC North Zone Leading the Open Defecation Free Drive

TSIIC Developing Telangana’s Infrastructure

N Ravi Kiran

J Shankaraiah

E Venkat Narasimha Reddy

Mission Director Swachh Bharat Mission and Joint Secretary, Ministry of Urban Development

Additional Commissioner Health and Sanitation, GHMC

Secretary Department of Municipal Administration and Urban Development, Government of Telangana

Zonal Commissioner - North GHMC

Additional Commissioner Greater Hyderabad Municipal Corporation

Vice Chairman and Managing Director TSIIC


GHMC INITIATIVE

30

32

GHMC — Ensuring High Food Standards with Mobile Apps

‘Tsunami’ Helping GHMC in Public Reforms

Hari Chandana

S Srinivas Reddy

Zonal Commissioner, West Zone Greater Hyderabad Municipal Corporation (GHMC)

Zonal Commissioner South Zone, GHMC

33

34

Saving Environment via Smart Transportation

GHMC East Zone – Goes Smart Way To Manage Waste

Anil NV Mulukutla

Raghu Prasad

Assistant Engineer Solid Waste Management and Transportation Division, North Zone, GHMC

Zonal Commissioner – East GHMC

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37

GHMC — Bringing Change With Effective Waste Disposal

GHMC — Making Cleanliness Hyderabad’s Recognition

K V Karthik

Aftab Hanifee

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39

Workers’ Welfare Through CSR

Making GHMC Free of Garbage Vulnerable Points

Uma Gowri

Bhargav Narayana

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42

Deputy Environment Engineer Solid Waste Management, GHMC.

Assistant Medical Officer of Health Hayath Nagar, GHMC

Sustaining Integrated Solid Waste Management Initiatives Raghu Ram

Consultant Swachh Bharat Mission

Madhu Sri

Consultant Swachh Bharat Mission

CSC INITIATIVE

48 CSC : Bolstering Digital Inclusion of Citizens Dr Dinesh Tyagi

Chief Executive Officer CSC e-Governance Services India Limited

Assistant Medical Officer of Health 15 and 16, Central Zone Greater Hyderabad Municipal Corporation (GHMC).

Special “SHE Toilets” For Women in Telangana

Nirmala Helen

G Nikhila

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44

Leachate Treatment via Innovative Methods

Helping GHMC in Solid Waste Management

M Ramakrishna Reddy

Prasad Jakkaraju

Environmental Engineer Solid Waste Management, Greater Hyderabad Municipal Corporation (GHMC)

46

Assistant Engineer GHMC

How Garbage Vulnerable Points Were Eliminated? Assistant Medical Officer of Health Alwal, GHMC.

SWACHH BHARAT PERSPECTIVE

Assistant Engineer Solid Waste Management, GHMC.

General Manager and Chief of Sustainability Godrej Consumer Products Ltd.

CONFERENCE REPORT

54


India Waging A War Against Waste Urbanisation has brought multifaceted challenges to the nation related to environment due to growing population, economic activities, industrialisation and changing lifestyles. Today, managing waste is a major concern, which has led cities and towns to deal with piles of garbage left in the open, write T Radhakrishna and Sudheer Goutham of Elets News Network (ENN).

Wall paintings by GHMC promoting cleanliness

T

8

he nation is not only managing waste due its day-today activities (municipal), but it is also forced to manage throw away from various industries located in the peripheral areas of urban settlements. The disposal is both hazardous and non-hazardous. Some of it is bio-medical while the remaining is from recent advances in the electronic and IT-related sectors.

“Urban local bodies in India are trying to provide efficient waste management services in their jurisdictions respectively,� said Yalamanchili Satyanarayana Chowdary, Minister of State for Science and Technology and Earth Sciences, Government of India, recently.

There is a need to relook into the present systems of waste management in the country, as poor management of waste has direct implications on environment, leading to air, water, and soil pollution. It also has long-term health impact and indirect implications for the economy and growth prospects.

India is home to over 1.21 billion people, as per 2011 census, and the population has increased by almost 181.5 million since the last decade. The population growth in India has been high. It grew by 22% during 1991–2001 and 18% in the last decade. The economy of the Indian sub-continent has

egov / egov.eletsonline.com / JUNE 2017

Urban Growth


also resulted in a rapid change in the demographics of the country from a rural to an urban society with a fast pace of urbanisation. Due to this an estimated 600 million Indians will start living in urban areas by 2031.

National Institute of Urban Affairs, have brought the requisite knowledge and advocacy to deal with this subject. Currently, waste management is one of the pressing issues that the Government of India is dealing with under its flagship programmes such as the Smart City Mission and the Swachh Bharat Mission. Currently, the waste management issue has been taken up through serious involvement of various ministries and institutions.

Today, India generates over 1,00,000 metric tonnes (MT) of solid waste each day and it is increasing. Large metropolis such as Mumbai and Delhi generate around 9,000 metric tonnes and 8,300 metric tonnes of waste per day, respectively. Metros such as Bengaluru and Hyderabad are focusing on finding suitable solutions to minimise waste by managing it.

Telangana: Swachh Bharat Movement

Waste Management Waste management (WM) is all about the activities and actions required to manage waste from its inception to final disposal. This includes amongst other things: collection, transportation, treatment and disposal of waste together with monitoring and regulation. It also encompasses legal and regulatory framework that relates to WM encompassing guidance on recycling. The term normally relates to all kinds of waste, whether generated during the extraction of raw materials, the processing of raw materials into intermediate and final products, the consumption of final products, or other human activities, including municipal (residential, institutional, commercial), agricultural, and social (healthcare, household hazardous waste, sewage sludge). WM is intended to reduce adverse effects of waste on health, the environment or aesthetics. WM practices aren’t uniform among countries (developed and developing nations); regions (urban and rural area), and sectors (residential and industrial).

Key Stakeholders The management of solid waste through collection, processing, transportation and disposal in India is

with the urban local bodies (ULBs). ULBs are responsible for segregated waste collection, transporting waste in covered vehicle, processing, recyclables, separating domestic hazardous waste and disposing inert material in sanitary landfills. According to the Constitution of India, the responsibility for solid waste management is under the purview of the State government and the urban local bodies (ULBs). MSWM is governed by the Municipal Solid Waste Management and Handling Rules, 2016. The rules designate ULBs as solely responsible to manage solid waste in their area and direct that ULBS be responsible for the management of municipal solid waste within their territorial area and be responsible for the implementation of the provisions of these rules, and for any infrastructure development for collection, storage, segregation, transportation, processing and disposal of municipal solid wastes. However, the Government of India, State governments and various institutions in the country, including the Planning Commission and the

The Greater Hyderabad Municipal Corporation (GHMC) is toying with the idea of mandating a vermicompost unit in every hotel, function hall, big apartments and gated communities. The idea behind the proposal is not only to reduce environmental pollution but also promote usage of manure at households, said Bonthu Rammohan, the Mayor of GHMC. At least 4,500 metric tonnes of garbage is being generated every day in the GHMC limits of which over 1,000 metric tonne waste is being segregated as dry and wet separately. The GHMC is one of the few municipal corporations in the country that has provided a two-bin system to its households for segregation of dry and wet waste. In all, 44 lakh bins were provided. Now, the Centre has instructed all the 4,041 municipalities in the country to implement the two-bin system as is being done by the GHMC. Private corporates such as Godrej and ITC as well as non-governmental organisations and self help groups (SHG) have been working to generate public awareness among people on waste segregation. The GHMC has provided 50 Dry Resource Centres for segregation purpose.

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“The cost of a vermicompost unit is around Rs 2.5 lakh for a 50 kg unit being used by hotels. The Indian Institute of Chemical Technology (IICT), which provided the technology, has been asked to come up with small units of capacities ranging from 5kg, 10kg and 20 kg for households at lesser prices. The vermicompost units would not only help the corporation to reduce the cost of transportation of waste, but will also generate bio-gas and manure,” said the Mayor. Dr B Janardhan Reddy, Commissioner, GHMC, said the management of hotels and function halls were asked to initiate in-situ composting, biomethanisation or any other waste management techniques as mandated in the MSW Rules, 2016 to intensify the Swachh Bharat movement. The GHMC had initiated a number of awareness programmes at the household- level, shops and establishments, hotels and function halls so as to ensure waste disposal is followed as per Municipal Solid Waste, 2016. The corporation had also asked

hotels, function halls to file a self declaration on in-situ composting. The self declaration form for hotels and function halls is available in all circle offices and on GHMC website www. ghmc.gov.in.

Challenges The Municipal Solid Waste Management (MSWM) is governed by the Municipal Solid Waste Management Rules, 2016 (MSWM Rules, 2016), which designates ULBs as the legal entity to manage waste in its jurisdictions. According to ASSOCHAM-PwC report: “Waste Management in India - Shifting Gears”. Following are major concerns in the MSWM. • The regulatory framework for the sector has not been equipped with necessary clauses for its effective implementation, like financial implications for non-compliance of the rules by a ULB. Though such clauses are still missing from the MSWM Rules, 2016, the recent

GHMC workers taking cleanliness pledge along with Commissioner B Janardhan Reddy

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updates have been encouraging with clauses to support the sale of compost and RDF, and purchase of power from waste to energy plants. • The MSWM Rules, 2016, provide clear guidance for treatment of waste using technologies based on biological treatment of waste (e.g. composting); however, they fail to provide a clear course of action on some of the latest technologies such as pyrolysis, gasification, and waste to fuel oil. They also provide limited directives towards the implementation of mass burning or incineration. • Challenges are faced to devise collection of revenues from User Charge collection as several ULBs don’t have By-laws to execute them. • The waste to energy sector remained stagnant in the last decade, as during the hearing held on 15 May, 2007 on the matter relating to the stay on government subsidies for projects on recovery of


Waste Categories The solid waste management sector is defined by following kinds of waste based on their types and sources of generation. The waste types are governed by various rules laid down by the Ministry of Environment, Forest and Climate Change, Government of India: Municipal Solid Waste

• Commercial and Residential Wastes generated in a municipal or notified areas, excluding industrial hazardous wastes but including treated bio-medical waste. • Governed by the Municipal Solid Waste Management and Handing Rules, 2016

Industrial Waste

• Attributes to waste material produced during the industrial activity. Can be Hazardous as well Non-Hazardous in nature. • Governed by various rulesl based on the type of waste.

Hazardous Waste

• Waste either generated from residential, commercial or industrial activity. Attributed to its qualities – ignitability, corrosively, reactivity, toxicity. • Governed by the Hazardous and Other Wastes (Management and Transboundary Movement) Rules, 2016.

Bio-medical Waste

• Any waste which is generated during the diagnosis treatment or immunisation of human beings or animals or in research activities pertaining thereto or in the production or testing of biologicals. • Governed by the Bio-Medical Waste Management Rules, 2016.

Plastic Waste

• Waste generated from indiscriminate use and disposal of plastic in to the physical environment leading to water, soil and air pollution • Governed by the Plastic Waste Management Rules 2016

E-Waste

• e-waste means electric and electronic equipment, whole or in part discarded as waste by the consumer or bulk consumer as well as rejects from manufacturing, refurbishment and repair processes. • Governed by the E-waste (Management), Rules 2016.

energy from municipal solid waste, the Supreme Court has permitted the Ministry of New and Renewable Energy to go ahead with setting up of five waste-to-energy projects to study the viability of such projects. • The Supreme Court also directed that no projects for waste-to-energy be taken up till 5 pilot projects are completed. Besides, the sector also remained deprived of the necessary support with respect to the regulatory clarity regarding various applicable norms, viz. performance parameter and cost norms are yet to be established. • Even the CERC Renewable Energy (RE) Tariff regulations entail project specific tariff determination. The regulatory process for project specific tariff is time consuming and cumbersome. Also, it will yield tariff

outcome which would only be applicable for that specific project case and cannot be taken as generic tariff order for guidance for all other MSWM projects.

Technology Reports say, Indian mixed waste poses a serious challenge to economically treat and dispose the waste in an environmentally acceptable manner. The treatment technologies, available thus, require a great deal of mechanical separation using sets of trommels/ screens/air density separators or in some cases through manual separation (in small plants only). Mechanical separation adds to the project, and hence cost per tonne of handling waste. The technology options for waste to energy is not yet established and there is a lot of uncertainty with the implementing agencies about the

suitability of the technologies, as well as preparedness of the ULBs to manage these projects.

Opportunities for Private Players Opportunities are many for private players in waste management. Those, who have best practices, innovations and technologies, have better advantage. In his recent column, Microsoft co-founder Bill Gates wrote: “The hard work is paying off. By aiming high, the people of India are demanding change, and they are taking action to make it happen. It is a great example for other countries and an inspiration for all of us who believe everyone deserves a chance at a healthy, productive life.”

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POLICYMAKER’S PERSPECTIVE

India’s Urban Development Witnessing a New Beginning

M Venkaiah Naidu

Union Minister for Urban Development, Housing & Urban Poverty Alleviation, Information & Broadcasting

“Projects worth Rs 662 crore have been launched for providing 85,000 water connections in Rajnandgaon, Bilaspur, Ambikapur and Jagdalpur areas of Chhattisgarh.” 12

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There is a major shift in approach towards urban development in the last two years with citizen participation, incentivising reforms and ranking of cities, said M Venkaiah Naidu, Union Minister for Urban Development, Housing and Urban Poverty Alleviation and Information & Broadcasting during the Smart City Summit, Raipur. India is witnessing a major shift in the approach towards urban development in the country with more citizen participation and reforms paving the way for emergence of a new urbanised India.

Participating in the three-day Smart City Summit Raipur, organised by Raipur Municipal Corporation in association with Elets Technomedia Pvt Ltd, Naidu, the Union Minister for Urban Development, Housing & Urban

Chhattisgarh Chief Minister Dr Raman Singh with Union Minister M Venkaiah Naidu at the Smart City Summit, Raipur


POLICYMAKER’S PERSPECTIVE

Poverty Alleviation, Information and Broadcasting, said: “We have collectively made a new beginning addressing the deficiencies in urban planning and the results have begun to flow.” There is a “major shift in approach towards urban development in the last two years with citizen participation, incentivising reforms and ranking of cities”, he said, adding “smart cities should focus on green energy”. Launching a number of projects worth hundreds of crores of rupees to facilitate transforming the face of Chhattisgarh’s capital city under the Smart City Mission, Naidu sanctioned order to construct 11,000 houses under Pradhan Mantri Awas Yojna (PMAY) across 20 cities of Chhattisgarh at a cost of Rs 512 crore.

Union Minister M Venkaiah Naidu launching the door-to-door garbage collection rickshaws

Addressing delegates linked to Smart

Union Minister M Venkaiah Naidu launching various initiatives at the summit

Cities, the Information and Broadcasting Minister said: “Chhattisgarh will have separate DD channel. There will also be one-hour show on Chhattisgarh show on DD Bhopal.” On this occasion, Naidu, also launched projects worth Rs 662 crore for providing 85,000 water connections in Rajnandgaon, Bilaspur, Ambikapur and Jagdalpur areas of the State. Naidu also said he was “happy to launch Smart City Raipur projects worth Rs 144.6 crore which will dramatically transform the face of Raipur”.

Naidu also launched a special Coffee Table Book, brought out on the occasion of 150 years of Raipur Municipal Corporation. On this occasion, Naidu, who flagged off door to door garbage collection rickshaws, also distributed Certificates and Cheques to beneficiaries of Deendayal Antyodaya Yojana-National Urban Livelihoods Mission (DAY-NULM) and Pradhan Mantri Awas Yojana (PMAY) – Credit Linked Subsidy Scheme (CLSS). He also handed over the keys of eight air-conditioned buses to Korba worth Rs 2.8 crore.

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POLICYMAKER’S PERSPECTIVE

Tech-Driven Swachh Bharat – A Reflection of New India

Praveen Prakash

Mission Director Swachh Bharat Mission and Joint Secretary, Ministry of Urban Development

Swachh Bharat Mission is imperative to the transformation of India’s urban landscape. Leveraging Information and Communication Technology (ICT), this unique initiative is bringing in efficiency, better supervision and building new synergies with citizens to help achieve the targets set under the ambitious initiative, says Praveen Prakash, Mission Director of Swachh Bharat Mission and Joint Secretary, Ministry of Urban Development in conversation with Shivani Tyagi of Elets News Network (ENN). Can you share how Swachh Bharat and Smart Cities Mission are being integrated to change the urban landscape of the country? Cleanliness is the pre-requisite to be a smart city. These cities have to set an example for others to follow. On 25th

“We have collaborated with Google Maps to provide toilet locating service in Delhi-NCR region through our app. There is a provision for providing feedback as well”. 14

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June, we will complete two years of the Smart Cities Mission and our focus will be on the following areas: First, to implement 100% biometric attendance system for employees of the Swachh Bharat Abhiyan in 20 cities selected in the first round of the Smart

Prime Minister Narendra Modi participating in a Swachh Bharat Mission drive (File Photo)


POLICYMAKER’S PERSPECTIVE

Cities Mission. All the information will be put in the public domain. Second, by 25th June we will be tracking the performance of every garbage lifting truck online. At least three months’ data will be available digitally. Garbage collector trucks will be monitored every day. Third, monitoring system will be in place for all the roads of 20 smart cities selected in the first phase where sweeping of the roads will be monitored remotely. Other things

“Our mission is on track and we will be able to deliver good results to our citizens. We are positive that by 2019 all our goals will be met.”

Ministry of Urban Development Joint Secretary Praveen Prakash, along with South African Minister Nomvula Paula Mokonyane and Parmarth Niketan Ashram head Swami Chidanand Saraswati in Chennai at the launch of an initiative to market treated faecal sludge as open compost.

include extensive anti-larva operation against mosquito related diseases, proper water connection for all the toilets constructed under the Swachh Bharat Abhiyan, processing plants converting garbage to energy will be set up in various smart cities. How technology is being leveraged to achieve the goals of Swachh Bharat Mission? We are using a biometric attendance system and GPS tracking system in Swachh Bharat Mission. We have also developed the latest 2.0 web technology and an app where people can take photographs of garbage and send them directly to civic bodies. Authorities are required to respond to the complaints in a time-bound manner. We have also evolved an online happiness index of citizens where voting is done by citizens themselves. We are tagging all the toilets we have constructed since 2009 for online tracking. We have

collaborated with Google Maps to provide toilet locating service in Delhi-NCR region through our app. There is a provision for providing feedback as well. What are the basic challenges the government is facing for implementing the Swachh Bharat Abhiyan? We have done an analysis of various groups of people for this mission. It is easy to change the behaviour of women and children than men in the age group of 35-55 years. Keeping this in mind, we are creating our awareness programmes. What is the future of Swachh Bharat Abhiyan in India? In just a short span of two-and-a-half years, we have completed 50% of our journey. Our mission is on track and we will be able to deliver good results to our citizens. We are positive that by 2019 all our goals will be met.

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POLICYMAKER’S PERSPECTIVE

Swachh Telangana: A key success in Municipal Solid Waste Management

Naveen Mittal

Secretary Department of Municipal Administration and Urban Development Government of Telangana

Rapid urbanisation and industrialisation in Telangana have put pressure on Urban Local Bodies and Municipal Administration to look at Municipal Solid Waste Management (MSWM) efficiently. Swachh Bharat Mission mandated the urban local bodies to collect waste efficiently and transport collection for treatment and disposal in scientific ways to convert it into energy. Naveen Mittal, Secretary, Department of Municipal Administration and Urban Development, Government of Telangana, shares the department’s mandate for MSWM, in an interview with Sudheer Goutham of Elets News Network (ENN). What are the initiatives undertaken by your department for MSWM? Our aim is to ensure Telangana as a leading State in MSWM practices in India. As the Government of India notified the Solid Management Act 2016, we are committed to implement the rule in the State.

“The Department of Municipal Administration and Urban Development has taken many initiatives to make Telangana as an Open Defecation Free State”. 16

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Our key objective is to ensure 100 percent segregation of waste at the source and then transport the waste in efficient manner for proper disposal and treatment. We have deployed over 1,000 auto tippers to collect the solid waste and collect garbage from households in a segregated manner in Hyderabad. With deploying these auto tippers, we have increased the garbage collection to a great extent. In the past, Hyderabad City was collecting about 3,000 metric tonne (MT) per day. Today, it is almost 4,500 MT a day. Further, the waste treatment of Hyderabad is now operating in a scientific manner. Our plan is to set up a waste to energy generation project in Private Public Partnership model, which is expected to commence shortly.

Similarly, the other cities of Telangana are now trying to replicate the proven adopted model to ensure better collection of MSWM, efficient way of transportation, treatment and disposal of the solid waste. Telangana’s Tier-II Cities -- Warangal Urban and Karimnagar -- are now growing rapidly. How do you see taking new technologies for MSWM to these cities? Our plans (proven models) will continue for MSWM in cities like Karimnagar and Warangal Urban as per the mandate given by the central government. In Warangal, we face a unique problem of faecal sludge which is being dumped all over the city by private garbage collection vehicles, causing water pollution. To overcome this problem (faecal sludge), plan is on to set up a Faecal Sludge Treatment Plant with the support of Bill and Melinda Gates Foundation. The plant, one of the best model plants in the country, is likely to commence by


POLICYMAKER’S PERSPECTIVE

Wall paintings at public toilets in Hyderabad

August 15, 2017. Apart from those, we plan to set up waste treatment and waste to energy generation plants in Warangal soon. For Karimnagar, we are also working on ways to dispose of waste and garbage in scientific ways. We are looking at some sites for scientific land fill and waste treatment in the city. How have you utilised technology in initiatives to monitor the operation and increase the MSWM’s efficiency? We have installed GPS tracker to all the garbage carrying vehicles to ensure the proper tracking of garbage disposal and operations. In the past, bogus trips by garbage transport vehicles were noticed. However, GPS installation has helped to tackle this problem. In Warangal, we are now planning to install sensor based bins to manage the waste management in efficient manner. The objective behind the initiative is to collect garbage

and solid waste from houses is monitored by the GPS system.

industrial waste originating from the industry?

Is open defecation a challenge to realise Swachh Bharat Mission dream?

Yes, in the last few years, Hyderabad has witnessed rapid industrialisation and many pharma clusters have been established on the city’s outskirts. However, the State government plans to set up effluent treatment system which is an integral part of any industry infrastructure and complying of waste management‘s rules and regulations.

The Department of Municipal Administration and Urban Development has taken many initiatives to make Telangana as an open defecation free-state. A total of 30 of our 73 urban local bodies (ULBs) have been declared open defecation free bodies, rest of them are initiating plans to achieve the goal in the coming days. The department is taking steps to ensure that every household in the urban area has an individual toilet, infrastructure development of community toilets and efforts to bring the reuse of those toilets which has not been used or worked. Pharma clusters have been coming up in Hyderabad in the recent times. Highlight your plans to treat the

What are the reasons of PPP model in Waste Management not witnessing much success in the past? What strategies can make the model viable in the coming days? PPP Model is a not a problem for any waste management project. The problem is the right structure and right model of any project. The role of private sector and government body should be clarified up front to make the project success.

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ADVERTORIAL

HMWSSB is Moving Ahead by using Technology for Providing Water for All Mini Air tech Machines Reducing human intervention, the Mini-Air tech Machines have been introduced in Hyderabad for the first time in India. It helps cleaning the sewerage works and drainage blocks, if any in low lying areas and narrow streets where the large jet sewer machines cannot enter. 70 such Machines have been launched by Sri KT Rama Rao, Hon’ble Minsiter for MAUD, IT on 5th June, 2017 along with other ministers and VIPs. Sewage Management System: The sewage system in Hyderabad city is remodelled by replacing 10,260 KMs length of pipeline at a cost of Rs 1,240

Mini Air Tech Machines Launching on 5th June, 2017 by Minister K T Rama Rao

crores. The Government is acquiring new equipmemnt to clean manholes. In addition to the existing 4 Sewage Treatment Plants (STPs) at Amberpet, Nagole, Nallacheruvu and attapur havging a capacity of 592 MLD, another 10 new STPs proposes with a capacity of 610 MLD. Jal App “Jaldi Action Lena...” By name “JAL APP” has been newly introduced to help the linemen, who works at the ground level can directly complain to the higher officers by pressing the relevant button. The lineman can simply take a snapshot of the location on their Smart Phones supplied by the Board and send it to the officers for

taking immediate Action. The App designed with nine numbers each one shows about chlorination, valve leakages, pipeline leakages, polluted water, drainage overflowing, manhole without cover, water bill, water meter, Illegal connections etc. Ground Penetration System (GPR) for leak detections The NGRI has come forward to inspect the underground sewage pipelines to cheque the leakages using GPR system and other scientific system. A pilot study on soil characteristics cavities below the ground surface without actually digging has been undertaken.

Underground Pipeline Observation Operating GPR

Mini Air Tech Machines

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Jal App

Sewerage Treatment Plant at Amberpet


T-Hub Phase-II

Core Functions of TSIIC


POLICYMAKER’S PERSPECTIVE

GHMC Enhancing Community Participation and Civic Engagement In Hyderabad, the experience of people’s participation has evoked overwhelming response. They have adopted the flagship initiatives of the Greater Hyderabad Municipal Corporation (GHMC) with great zeal and enthusiasm. Such an emotive response has also allowed the administration to go ahead with its social outreach agenda confidently, writes Adwait Kumar Singh, Additional Commissioner, GHMC. Adwait Kumar Singh

Additional Commissioner Greater Hyderabad Municipal Corporation

“Residential Welfare Associations were roped in to keep the sites free from litter after the sanitary workers had cleaned them. The social accountability enforced by involving the local community made this movement sustainable”. 20

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Enactment of the 73rd and 74th Amendment in 1993 marked a major intellectual watershed in the way governance and administration was conceptualised and thought of in the policy making and administrative setup of the country. Prior to its enactment, traditional discourse had assigned State the role of a paternalistic provider which was supposed to know and cater to the varied needs of the vast population of the country. However the experience of four and half decades had proved beyond doubt that the Indian State in its quintessential mai baapsarkar avatar had not only failed to

Wall paintings by GHMC

live up to the expectations of its citizenry but also was ineffective in implementing the mandate enshrined in the Constitution. I am reminded of the statement of our former Prime Minister Shri Rajiv Gandhi who with great indignation had remarked that for every rupee sent by the Government of India only 17 paisa reached the common man. Therefore, it was widely understood and believed that topdown approach of policy formulation with no social engagement on key issues had resulted in a mammoth unaccountable bureaucratic maze which stifled creative formulation and


POLICYMAKER’S PERSPECTIVE

responsive implementation of policies. Out of this situation arose the idea of giving constitutional sanctity to the framework of local self government. It was expected that greater public participation and civic engagement in local and community issues would lead to better appreciation of the needs and aspirations of the citizens by the administration. It would not only facilitate people-centric policies but also help in effective implementation by enhancing public scrutiny and accountability of the agencies responsible for execution. The experience of the past two-and-ahalf decades of the workings of these institutions of local self government has shown mixed results. It has facilitated the decentralisation of funds, functions and functionaries thereby providing resources to these bodies to function effectively within their sphere.The bridge between the State and the public has been reduced due to such representative institutions. However, critics have also pointed out that these institutions have become battlegrounds of political rivalry of the most venal variety which has stifled the democratic ideals behind its birth. Moreover, rather than facilitating the access of public to the institutions of governance, it is believed that, it has created another layer of slothful bureaucracy which is inefficient, corrupt and insensitive towards the day-to-day concerns of the teeming millions that form a part of the urban landscape. On one hand we see intense politicisation in these bodies whereas, interestingly on the other hand there is an increasing indifference in the urban community about governance issues directly linked to their well-being. It is felt that the urban city dwellers in their cocooned existence have become increasingly divorced from their civic obligations and responsibilities.To a lay observer it is plainly evident that the

GHMC ‘feedback boxes’ for public

ideals of community involvement and civic engagement that lay at the heart of the concept of decentralised governance have unfortunately been confined to doctrinaire and theoretical discussions in seminars and classrooms. The city of Hyderabad with an estimated population of seven million has its own complexities and challenges which make the task of administering it an extremely difficult enterprise. Administration of municipal body includes within its fold a wide array of activities like maintenance of roads and civic infrastructure, sanitation, town planning, community development, upkeep of parks etc. Although, the work of executing, coordinating and monitoring the activities within each sphere rests with a specialised wing, it was being increasingly felt that despite all the efforts, desired outcomes were not being realised. The apathy and neglect of executing agencies had resulted in poorly conceptualised projects which not only were a drain on the resources of the State but also failed to satisfy public needs. Sanitation and other public services of the city were also suffering due to lack of transparency, alleged corruption and non accountability of the staff. Different supervisory mechanisms which the government had created for ensuring accountability of the official machinery were also wanting in the necessary zeal and competence required to act as

watchdogs of public interest. The brainstorming and intellectual churning over these issues revealed certain critical points which had been overlooked in the administrative exercise. There was negligible civic engagement in most of the governmental initiatives which left the programmes totally dependent on the mercy of the official machinery. In the absence of any public ownership, most of these programmes ended up being far less effective than they would have otherwise been had the community been encouraged to be a part of the exercise. Taking lessons from the past experiences, GHMC under the leadership of Mr B Janardhan Reddy consciously tried to engage and collaborate with the community treating them as stakeholders in the development of Hyderabad rather than treating them as beneficiaries of governmental generosity. The following paragraphs briefly describe the initiatives undertaken as part of civic engagement exercise. Garbage points heaped around the corners of lanes serving as breeding grounds of pigs, dogs and other larval organisms are familiar sights in most of the urban areas. In Hyderabad it was observed that each area was having its own “garbage vulnerable point”, or GVP which is another name for a place which

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POLICYMAKER’S PERSPECTIVE

was being used as a dump site by the surrounding households. People of the area had psychologically reconciled to using such places as dumping grounds of their household waste and repeated efforts to clean these points had borne no fruits. Till then, most efforts to redress the problem were taken up by focusing on the supply side of the issue i.e by tackling the problem of lack of workers, equipments etc. However there had never been a conscious endeavour to view this problem from social and psychological standpoint. Learning from the past experiences, it was decided to take the help of the community in identifying these garbage vulnerable points and spreading awareness regarding their deleterious impact. Residential Welfare Associations were roped in to keep the sites free from litter after the sanitary workers had cleaned them. The social accountability enforced by involving the local community made this movement sustainable. The knowledge of local conditions and specific issues while dealing with heaped waste allowed for creative methods to be used which included the use of Rangolis and wall paintings to prevent the sites from being reused as garbage points. Swachh Volunteer was an attempt to identify a committed citizen who took the responsibility of sustaining the eliminated garbage vulnerable point. Since this initiative involved a good samaritan from the community, he was able to mobilise and rally the public behind him, thereby ensuring successful project implementation. Good Practices day was a platform created to recognise the committed soldiers who had taken up the cudgels to fight the evil of dirt and filth in our cities. On many occasions, the Resident Welfare Associations themselves came forward to recognise such contributors. Appreciation from the stakeholders not only made the process of recognition

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Wall paintings by GHMC promoting cleanliness

rewarded not only by the Corporation but also by the immediate community in which they serve. The less understood side of this initiative is its humane attempt to recognise the concept of dignity of labour.

more participative but also added an element of legitimacy to the procedure. Very often we have heard people lament and complain about the lack of information regarding the workers in their areas. This not only leads to reduced accountability of the staff but also creates disconnect between the citizens and the workers. ‘Parichayam’ is an innovative attempt to create familiarisation between the community and the sanitation workers in the area. The names and contact details of the sanitation workers are written on all the major street nodes. In case of any problem, the public can reach out to the concerned worker directly. Parichayam book is maintained in which the worker is supposed to take signatures and remarks of the public. It not only ensures accountability and but also empowers the community by placing the sanitary workers under their close supervision and watch. Moreover, it also creates a strong bond between the service provider and the stakeholder which can then be harnessed to ensure better provisioning of services in the area. Exceptional performers are

Inefficient and underutilisation of existing assets was another issue that came to the fore during deliberations with the local residential welfare associations. It was observed that there were schools and other institutions which were having parks and fields but they were not accessible to the public of the locality. Such institutions feared that opening their playgrounds to public at large would lead to the misuse of their premises and may result in nefarious activities being carried out in their compounds. A dialogue was taken up between the local community and the managers of such schools and colleges wherein each side tried to understand the apprehensions and concerns of the other. The GHMC acted as a platform to weed out differences and help the stakeholders arrive at a mutually agreeable proposition. The initiatives bore fruit and many schools allowed their playgrounds to be used in the morning hours for the elderly, retired and woman enthusiasts. Similarly, it was seen that there were a number of fuel filling stations and hotels which had toilets but the general public was precluded from availing their services. The Commissioner GHMC


POLICYMAKER’S PERSPECTIVE

resolved to innovatively tackle the problem of public urination by persuading the owners of these fuel stations and hotels to allow their assets to be used by public. Initially the management of these institutions feared increase in their operation and maintenance costs and hence were reluctant to actively collaborate in this initiative. But gradual persuasion and gentle coaxing made them realise the immense social benefits of this initiative of the GHMC. It has not only helped in reducing the menace of open urination but also provided succour to thousands of women, who earlier in absence of public toilets, were put to great discomfort when they would travel to markets for their chores. In the local press, a lot of negative coverage was being reported about the stray dog menace. Not only had their numbers reached alarming proportions but they had also started attacking small children and innocent passersby. The presence of such stray dogs was not only a threat from security point of view but also a health and sanitation hazard. Although the animal wing of GHMC tried its best to arrest the issue by carrying out animal birth control and anti-rabies vaccination programme(ABC/ARV), the rehabilitation of such animals was a concern lying unaddressed. In order to ensure successful rehabilitation post ABC/ARV, the GHMC decided to initiate an adoption

GHMC workers at work during monsoon

programme for puppies and mature dogs. The programme was christened “maaintinestham” or “My Home’s Best Friend”. Special care is taken to ensure that dogs are preferably allotted to homes of the same locality where they had been living prior to the adoption. Thus, by involving interested citizens not only has the well-being of these animals been catered to but the community has also benefitted by getting a faithful friend. After the positive impact of the community based initiatives, the GHMC administration has made concerted efforts to come up with novel ideas to facilitate citizen engagement in various sectors. Feedback forms have been introduced mandatorily in GHMC parks and major sports grounds. Social audit of various routine activities like daily sanitation work, cleaning of Nullahs etc are being employed for more sustainable results. Additionally, as part of the civic engagement drive, the GHMC has reunited divorced and separated

Wall paintings by GHMC promoting cleanliness

couples. Adding the spirit of Swacch Bharat Abhiyan to this social reform, the move was very imaginatively titled as “Unite the Family, Divide the Waste”. The attractive slogan not only cleverly utilises the platform of the Swacchta Abhiyan (cleanliness drive) but also endeavours to achieve a much larger social objective. It has very effectively assisted in disseminating the important message of separation of dry - wet waste and has also brought into spotlight the fragility of our modern day interpersonal relations. Family has been the fulcrum of our civilisation continuance and this initiative is a humble reminder to the society to re-anchor itself to its moorings. To be able to meet the aspirations of a restive citizenry it is important to engage the creativity of the community and public spirited individuals in the process of formulation of policies and cross checking the implementation. In Hyderabad, the experience has evoked overwhelming response from the public and they have adopted the flagship initiatives of the GHMC with great zeal and enthusiasm. Such an emotive response has also allowed the administration to go ahead with its social outreach agenda confidently. The GHMC is committed to the belief that only when we are able to engage constructively with our fellow brethren on issues touching their lives and make a qualitative difference therein, we shall be able to establish what the father of our nation called real “swarajya”.

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POLICYMAKER’S PERSPECTIVE

GHMC’s Source Segregation Model Inspires Swachh Bharat Mission

N Ravi Kiran

Additional Commissioner Health and Sanitation, GHMC

“GHMC has developed an inclusive development model to ensure garbage collection at each doorstep of the city through engagement of 2,000 Swachh Auto Tippers as owner-cumoperator model.” 24

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The entire area of Greater Hyderabad Municipal Corporation (GHMC) has been divided into five zones and 30 circles to implement and monitor the sanitation and waste management process. GHMC has heavily promoted this source segregation models through real and virtual campaigns, says N Ravi Kiran, Additional Commissioner, Health and Sanitation, GHMC, in conversation with Biswajit Sahoo of Elets News Network (ENN). What is the approach of GHMC for Sanitation and Solid Waste Management in Hyderabad? Hyderabad is India’s fourth largest city and famous for its rich history, food, multi-lingual culture and trade. With time, Hyderabad has transformed itself as a major Global IT hub of India and offers superior urban infrastructure facilities and basic amenities to its citizens. In the quest to maintain its vibrant civic culture, the Greater Hyderabad Municipal Corporation gives paramount importance to sanitation, cleanliness and waste management. The twin city of Hyderabad and Secunderabad along with sub-urban territories under GHMC generates over 5,500 metric tonnes of waste daily, based on its estimated population of over 80 lakhs and floating population of 20 lakhs. GHMC has a robust process in place as per the Municipal Solid Waste Management Rules 2000 and 2016. GHMC has introduced door-todoor collection of garbages from household as a mega sanitation and cleanliness drive. The programme was launched by Telangana Chief Minister K Chandrasekhar Rao, in 2015. In two

years, the programme has become huge success and enrolled 20 lakh households including slums in door-to-door collection of garbage. GHMC has introduced the waste segregation model at source by giving two bins to each household for dry and solid waste. We have also introduced model of Dry Resource Centres (DRC) and eliminated almost 1,600 garbage vulnerable points across community and residential areas under this model.

What are the mobilisation strategies of GHMC with various stakeholders on Waste Management? GHMC has developed an inclusive development model to ensure garbage collection at each doorstep of the city through engagement of 2,000 Swachh Auto Tippers as owner-cum-operator model. These auto drivers were earlier engaged in collecting garbage from their locality in tricycle and now financially assisted by GHMC to source and transfer the garbages to transfer sites. The entire area of GHMC has been divided into five zones and 30 circles to implement and monitor the sanitation and waste management process. GHMC


POLICYMAKER’S PERSPECTIVE

has heavily promoted this source segregation models through real and virtual campaigns. GHMC has engaged with Resident Welfare Associations (RWAs) through its massive outreach programme to mobilise support and change every household attitude towards waste. RWAs were made responsible for the upkeep and waste disposal at each apartment or society level from which swachh workers will take it further to transfer station level. Garbage Vulnerable Points are replaced with wall paintings, street beautifications, public festivals and city plantations. GHMC also introduced MyGHMC mobile app to promote and monitor the programme through active participation of its stakeholders.

in other Urban Local Bodies. Similarly, GHMC has adopted these swachh survey indices of SBM for the ranking of best Swachh Resident Welfare Associations. United Federation of Resident Welfare Associations (UFERWAS) has been formed to assess GHMC initiatives and RWAs involvement in waste management to promote citizen groups’ active

a mechanised transport wing with 37 refuse compactors with cutting edge technologies. Waste composting at home is also being promoted in several RWAs. This year onwards, GHMC plans to start commercial waste management at hotels and establishments. It will also adopt the SBM guidelines on decentralised composting biomechanisation within GHMC.

The new mantra in Public Health segment is Zero Landfill Future. GHMC has initiated some commendable steps in this regard. Can you elaborate?

Under this drive, GHMC is focusing the segregation of dry waste at source. To implement this programme, GHMC has collaborated with In the recent corporates like Ramky, survey of Swachh ITC, Godrej where they Bharat Mission will bring in technology (SBM), Hyderabad and knowledge to run was ranked 22nd in the Swachh centres. The cleanliness indices. corporate partners will What are the Various initiatives by GHMC to eliminate Garbage Vulnerable Points in Hyderabad sensitise the RWAs for lessons learnt? participation in cleanliness drive of source segregation and bringing the dry Hyderabad. waste to the nearest Dry Resource The Greater Hyderabad Municipal Centres built by them. The corporate Corporation has initiated several steps partners will be also be responsible to towards Swachh City under the What are the future plans of recycle the dry waste collected from guidance of K T Rama Rao, Minister, GHMC to make this waste these Swachh centres called as Dry Municipal Administration and Urban management practice more Resource Centres. Hence, there will be Development. Hyderabad has been sustainable? no further waste transfer to the land fill ranked as No. one among all the metro sites. GHMC plans to establish at least cities in the recent survey of SBM apart GHMC plans to add 500 new Swachh 100 such Swachh centres this year to from its overall ranking. GHMC is the Auto Tippers to expand its garbage drive this programme. first Corporation in the country which collection activities to newer has introduced twin bin system at residential colonies. GHMC is also GHMC also encourages active source for waste segregation, Tsunami planning to add 18 state-of-the-art participation of all its stakeholders in model for waste management and mechanical and vacuum cleaning the waste management process so Swachh Auto Tippers for inclusive sweeping machines for effective as to make this city clean, vibrant development. These models are now sweeping. To maintain the city’s image and lively. promulgated by Swachh Bharat Mission as a clean city, GHMC also introduced

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POLICYMAKER’S PERSPECTIVE

GHMC North Zone Leading the Open Defecation Free Drive

J Shankaraiah

Zonal Commissioner - North GHMC

“We have declared 19 wards out of 26 wards as Open Defecation Free wards. North Zone has also constructed 550 Individual Household Latrine (IHHL) so far”. 26

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Adopting the Tsunami Model, the North Zone of Greater Hyderabad Municipal Corporation (GHMC) has removed 213 Garbage Vulnerable Points and beautified these zones with Rangoli, wall paintings and by organising various social events, says J Shankaraiah, Zonal Commissioner - North, GHMC, in conversation with Biswajit Sahoo of Elets News Network (ENN). North Zone of GHMC is populous, industrialised and housing major institutions like Secunderabad Cantonment Board, Secunderabad Railway Junction etc. What strategies have you adopted for waste management?

Industrial Area, Alwal, Malkajgiri and surrounding areas. North Zone also has high number of slums under GHMC. Hence, our waste management strategy primarily revolves around institutional and residential mobilisation.

Apart from Secunderabad Cantonment Board, Railway Junctions, the North Zone of GHMC comprises Balanagar

We have ensured 100 per cent door-to-door garbage collection and source segregation by engaging

Wall paintings by GHMC


POLICYMAKER’S PERSPECTIVE

swachh community resource persons to monitor the activity. All the garbage collection from colonies and slums are linked with 331 numbers of Swachh Auto Tippers (SATs). At least 500-600 households are allotted to each SAT. We ensure zero displacement of garbage in North Zone with active participation of key stakeholders.

What have been the key achievements of North Zone in terms of waste management practices? The North Zone of GHMC initiated maximum citizen outreach programme for door-to-door mobilisation through motorbike rallies and bicycle rallies. With the help of ward corporators, GHMC involved all the elected representatives, business associations, schools, educational institutions, trade and industry associations, and NGOs in the sensitisation campaign. Instead of heavy vehicles, motorbike and bicycle are used for micro level monitoring of sanitation and solid waste management practices. Garbage

Beautification of GVPs by Rangoli

collection form homes were encouraged and Resident Welfare Associations have taken the onus of waste collection and SATs are engaged to transport it to the nearest transfer section. As a result, the North Zone of GHMC stood first with 89.57 per cent in the swachh self-assessment on the parameters of garbage pick-up, restriction of open defecation practice, segregation of solid waste at source and introduction of house composting. We have removed 213 Garbage Vulnerable Points by adopting Tsunami model of GHMC and beautified these zones with rangoli, wall paintings and by organising various social events.

Have you integrated any other plans in the cleanliness drive? One of the major benchmarks in cleanliness under Swachh Bharat Mission is restriction of open defecation. North Zone is leading on this front also. We have declared 19 wards out of 26 wards as Open Defecation Free wards. North Zone has also constructed 550 Individual Household Latrine (IHHL) so far. It is also constructing another 600 IHHL. This will also help in reducing wastes

and choking of open nullahs.

Is there any participation from private institutions or corporate in the sanitation drive? We have engaged nine swachh Community Resource Persons from the best self-help groups operating in this zone and rewarded them with cash incentives of Rs 10,000 each first time in GHMC. ITC group also joined GHMC through its ITC – WOW vertical in establishing Dry Resource centres. The group will also help the RWAs in streamlining transportation of dry waste to Dry Resource Centres to be established under Swachh campaign. Several corporate hospitals like Yashoda, KIMS and Sunshine are also helping GHMC through their Corporate Social Responsibility activities in health screening of sanitary workers in the zone. Further, GHMC in North Zone has also established a new garbage transfer station at Sanjeevaih Park and are constructing a new plant at Gajinaballu to address the construction and debris issue of the zone.

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POLICYMAKER’S PERSPECTIVE

TSIIC Developing Telangana’s Infrastructure E Venkat Narasimha Reddy Vice Chairman and Managing Director TSIIC

To bring rapid economic development through industrialisation, Telangana has initiated a new industrial policy to boost investment and industrial infrastructure. The Telangana Industrial Infrastructure Corporation Ltd (TSIIC) has been at the forefront to achieve this task and has undertaken some major infrastructural projects in focused sectors. E Venkat Narasimha Reddy, Vice Chairman and Managing Director of TSIIC, in conversation with Biswajit Sahoo of Elets News Network (ENN) shares much more on existing and future plans. Excerpts: In the recent ranking of ‘Ease of Doing Business’ Telangana stood first in the entire country. What is TSIIC’s vision to promote the industrial ecosystem?

“National Investment and Manufacturing Zone (NIMZ) is proposed to be set up on an area spread over about 12,635 acres in 14 villages of Sangareddy district, with a total project cost of Rs 11,120 crores”. 28

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Telangana State Industrial Infrastructure Corporation (TSIIC) was established in 2014 as a State government undertaking for developing industrial infrastructure in the State. TSIIC has the mandate to develop industrial parks, industrial clusters, sector specific parks, Special Economic Zones (SEZs) etc to attract more investments. To support the potential entrepreneurs, investors and expedite the industrial growth, TSIIC is identifying and developing potential growth centres in the State fully equipped with developed plots/sheds, roads, drainage, water, power and other infrastructural facilities. TSIIC is also providing social infrastructure like housing for workers near industrial zones, co-coordinating with the agencies concerned for providing communication, transport and other facilities.

TSIIC has created a large database of land bank to attract investors and develop focused industrial parks to boost industrialisation. How has been the response to such an innovative exercise? TSIIC has so far developed 116 Industrial Parks and ensured basic amenities and industrial infrastructures for the entrepreneurs to start their business immediately in these parks. Apart from this, TSIIC has allotted land to about 500 industries in the last financial year. We are expecting investment of around Rs 1,000 crore in these industries which will provide direct and indirect employment to over 50,000 people. Telangana is committed for clean environment in Hyderabad and has ordered to relocate polluting industries from inside the city zone, how TSIIC is facilitating the process? As per the State government’s order, TSIIC is directed to initiate necessary action for relocating the polluting


POLICYMAKER’S PERSPECTIVE

and proposed to generate employment of 1.13 lakhs. The project will be rolled out during 2017-18.

industries compulsorily from inside Outer Ring Road (ORR) to outside Outer Ring Road of Hyderabad. Non-polluting industries are also to be relocated with optional measures.

Plastic Park At Thummalur Plastic Park is proposed to be established on an area of 100-acre in Tumaloor village, Maheshwaram Mandal, with an estimated project cost Rs 123.34 crores. It will create employment opportunity for 2,000 people directly and 3,000 people indirectly.

In this connection, TSIIC has actually identified 19 locations as land banks outside ORR within a distance of 100 km to make twin cities free from industrial pollution. Approximately 1,500 polluting industries would be shifted and relocated from existing inside ORR to outside of ORR. TSIIC has different plans to develop industry specific parks across Telangana, what are these plans and how it will be facilitated? As per the revised industrial policy of Telangana, TSIIC is developing industrial parks in all the districts of Telangana and decided to develop industrial clusters based on industrial demands and suitability of the geographical area for each industrial segment. We are also upgrading existing industrial parks and developing several clusters under MSE-CDP scheme of Government of India. TSIIC is developing new Industrial Parks such as:

with a total estimated project cost of Rs 409 crores. The proposed investment is Rs 800 crores and this project is estimated to provide 14,000 direct and 83,400 indirect employment. Mega Food Park At Buggapadu Village At Khammam District A Mega Food Park is being developed by TSIIC in Buggapadu Mandal of Khammam district over 60-acre piece of land. The project cost is Rs 109.44 crores and expected investment and turnover in the park is earmarked as Rs 324 crores. The park is expected to generate employment for 2,500 people.

Spice Park At Vepur, Nizamabad Spice Park is proposed to be set up on an area of 40.45 acres in Padgal Village, Velpur, Nizamabad with a total estimated project cost of Rs. 34.15 crores with expected direct and indirect employment of 800 and 1,000 respectively. Fibre Cluster Under MSE-CDP Scheme – Ibrahimpatnam Composite Park– Telangana Fibre Glass cluster is proposed over an area of 123 acres in Ibrahimpatnam Khalsa (V) of Ranga Reddy District. The estimated project cost is Rs 55.67 crores and it proposes 21,000 direct and 9,000 indirect employment.

EHMC at ECity – Fab City, Raviryala Electronic Hardware Manufacturing Cluster at Raviryala in Ranga Reddy district is being developed over an area of 602 acres at an estimated project cost of Rs 769 crores. The upcoming project is expected to attract investment of Rs 1,800 crores and will provide direct employment to 35,000 personnel and indirect employment to more than two lakh people.

NIMZ- Manufacturing Zone At Zaheerabad National Investment and Manufacturing Zone (NIMZ) is proposed to be set up on an area spread over about 12,635 acres in 14 villages of Sangareddy district with a total project cost of Rs 11,120 crores. This NIMZ alone envisages an expected investment of Rs 60,000 crores which will provide employment to one lakh people directly and 1,45,000 people indirectly.

What are the major infrastructure projects taken up by TSIIC?

EHMC – Maheshwaram Science Park, Maheshwaram EHMC (Electronic Hardware Manufacturing Cluster) is being developed at Maheshwaram in Ranga Reddy District over an area of 310 acres within the Hyderabad ITIR Zone

Kakatiya Mega Textile Park – Warangal TSIIC has identified 2,000 acres of land in Warangal district for development of Kakatiya Mega Textile Park with an estimated project cost of Rs 660 crores. This Textile Park is expected to draw investment of Rs 11,586 crores

Apart from this TSIIC initiated projects such as

TSIIC is developing two major industrial clusters. They are Hyderabad Pharma city and NIMZ, Zaheerabad. It is also completing T-Hub Phase-I and commencement of Phase-II which is likely to be completed with an investment of over Rs 400 crores. Other projects in the pipeline include Image Towers which will be built in Public Private Partnership (PPP) Mode.

• T-Hub Phase-II • Image Tower • IT Park at Budhvel

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GHMC INITIATIVE

GHMC — Ensuring High Food Standards with Mobile Apps

Hari Chandana

Zonal Commissioner, West Zone Greater Hyderabad Municipal Corporation (GHMC)

Greater Hyderabad Municipal Corporation (GHMC) recently launched a ‘Hotel Inspection App’ to speed up hotel inspections and bring transparency in imposing fines on anyone found violating norms, says Hari Chandana, Zonal Commissioner, West Zone, Greater Hyderabad Municipal Corporation (GHMC), and shares much more in an interview with Sudheer Goutham of Elets News Network (ENN).

What are some prominent people-friendly initiatives undertaken by your zonal office?

“We have already given 44-lakh dustbins to segregate the kitchen waste management across the city. We have started pilot colony project in each circle of the city and each officer has to assign to fulfil 100 percent segregation”. 30

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The GHMC is the only municipality body which has launched intensive drives to inspect all hotel and food establishments in Hyderabad. The Corporation periodically inspects these establishments as per the GHMC Hotel and Food Inspection Act. Our department recently launched an App called ‘Hotel Inspection App’ to speed up hotel inspections and bring transparency in imposing the fines against those who violate the norms. By launching the App, we eliminated several allegations. For instance, our staff randomly checked the hotels and imposed fines as per their discretion. There were also allegations of officials pocketing the fine amount. This has forced GHMC to introduce a full-fledge mechanism of slapping fine on hotels. There are 34 categories to check measures for the inspection of hotel and food establishment’s across the city. The officials on inspection will be taking a gadget and a printer, the violations identified will be recorded in the App and accordingly the fine

amount will pop up. The categories relate to trade and food license, hygiene, silt chambers, waste segregation and disposal method, supply of clean water etc. We have about 2,000 registered hotel establishments and unregistered food centres on the street. Since its launch we have received overwhelming response across all quarters.

What preparations were made for food inspection in Hyderabad during recent Ramzan month? During the holy month, GHMC set its high on the hotel establishments and eateries in the city who have been serving Haleem. As many of these are set up on temporary basis during Ramzan, our officers checked all foods, meat to ensure public health at large. We would ask the eateries selling Haleem to only use good quality meat bought from the authorised slaughter houses. One of the proposals being worked out by the officials is to develop a mobile app. The idea is to help citizens rate or give feedback about the food quality and hygiene levels in the hotels in the Greater Hyderabad region.


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GHMC INITIATIVE

‘Tsunami’ Helping GHMC in Public Reforms Tsunami is generally known for causing havoc when it strikes but in Greater Hyderabad Municipal Corporation (GHMC), it holds different meaning and significance, writes S Srinivas Reddy, Zonal Commissioner, South Zone, GHMC.

S Srinivas Reddy Zonal Commissioner South Zone, GHMC

“To ensure the privacy, safety and dignity of ladies, we have installed 15 SHE e-Toilets in major tourist zones which are first in the country. Now we have plans to introduce the similar e-Toilets with support from corporates in major trading locations and business centres of South Zone.” 32

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In the Tsunami model, all participants share equal responsibilities and no other work is taken up unless the task get over and the results are achieved. This model works excellently for: Taking policy decisions -- At times the government requires information immediately which is unavailable with Urban Local Bodies (ULB). During such urgent situations, Tsunami model works excellently. Huge task and less period of time -- Massive tasks can be accomplished by using all resources such as human resources, machinery resources etc, when there is very less time to complete the task. Sample surveys and analysis -- This model is used for speedy and timely completion of given task by taking up inspections, collection of data. Critical analysis of problems can be taken up so that same problems may not be repeated or experienced in future. Utilisation of Tsunami model in GHMC Enumeration of homeless people on roads—Many homeless people sleeping on roads, streets etc were provided with night shelters by taking up one night enumeration programme involving the officials of GHMC in coordination with the police department. Unite the Families and Divide the

Waste: UCD wing of GHMC along with the NGOs went to public using the caption of ‘Unite the Families and Divide the Waste’ and explained the importance of being together in a family and segregating waste into wet and dry. It took not more than a month by using Tsunami method and Gandhigiri to unite 136 families and to sensitise people to segregate waste into wet and dry separately at source. Maximum utilisation of playgrounds: Since many years, the utilisation of GHMC playgrounds was minimal and restricted to mornings and evenings. Many of the schools under GHMC limits lack a playground which reminds the proverb that ‘All Work and No Play Makes Jack a Dull Boy’. This was viewed critically. All such schools were motivated to utilise the playgrounds in the school hours to enhance sports culture amongst students. 518 playgrounds now are being utilised by 508 government and private schools in three months. Garbage vulnerable points (GVPs)– 1,116 Garbage Vulnerable Points were made garbage-free in a short period of 30 days. Awareness was created amongst public to use bins for throwing trash and not to throw garbage on the roads openly. Deepawali, Sankranthi samburaalu were celebrated at such points by MLAs and Corporators.


GHMC INITIATIVE

Saving Environment via Smart Transportation The reforms undertaken by the Greater Hyderabad Municipal Corporation (GHMC) have finally led to reduction in fuel consumption, bringing down significantly the carbon footprint writes Anil NV Mulukutla, Assistant Engineer, Solid Waste Management and Transportation Division, North Zone, GHMC. Anil NV Mulukutla

Assistant Engineer Solid Waste Management and Transportation Division, North Zone, GHMC

“The pin point programme maps the optimum fuel required per trip, transfer station reduces the kilometers travelled and scraping of 15-year-old vehicles leads to overall increase in KMPL of vehicle fleet.�

In cities and towns, by and large, the transportation network for Solid Waste Management is ill designed due to under utilisation of fleet of vehicles; irregular transportation and non-routing of vehicles. This further leads to increase in carbon dioxide emissions (carbon footprint) from the vehicles used for transportation of garbage. According to the World Bank, transportation produces roughly 23 per cent of the global CO2 emissions. The objective here is to report the three major reforms in transport wing of GHMC that contributed to the reduction in CO2 emissions. The first reform was to plan a pin point programme for transportation of waste to ensure that the dustbin sites are cleared before they start overflowing. The pin point programme mapped uses Google Maps and Google Transit makes the optimum utilisation of vehicles in three shifts by mapping shortest route to each bin at the appropriate time. The second reform was to increase the number of transfer stations to save transportation time and fuel. There are presently 21 transfer stations and seven new transfer stations were been added in a year. The third reform was to scrap the

vehicles which were older than 15 years from the existing vehicle fleet. Out of a 773-vehicle fleet, 279 vehicles have been condemned so far. It is prudent to understand that a 15-year-old vehicle emits four times more CO2 than a new vehicle. All the three reforms finally led to reduction in fuel consumption, as the pin point programme maps the optimum fuel required per trip, transfer station reduces the kilometers travelled and scraping of 15-year-old vehicles leads to overall increase in KMPL of vehicle fleet. The overall reduction in CO2 emissions by these reforms can be calculated by taking difference between the diesel consumption before and after these reforms in GHMC transportation wing. The total savings in diesel consumption is estimated at 33, 68,184 litres/annum. The amount of CO2 released into the atmosphere if we burn one litre of diesel is 2.5 kg of CO2 per litre of diesel. Thus, CO2 emissions reduced per annum is 8,420 metric tonnes. According to EPA, 0.039 metric tonnes of CO2 per annum are consumed by an urban tree planted and 2 kWh of electricity is added to grid by saving one kg of CO2. Thus, by saving fuel, GHMC indirectly planted two lakhs (2,15,910) urban trees in a year and saved 16.84 GWh per year of electricity in the city of Hyderabad.

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POLICYMAKER’S PERSPECTIVE

GHMC East Zone – Goes Smart Way To Manage Waste Raghu Prasad

Zonal Commissioner – East GHMC

Garbage Vulnerable Points are converted into event zones for street festivals, Rangoli making and wall paintings by the East Zone of Greater Hyderabad Municipal Corporaton (GHMC). With the smart initiative of source segregation and Swachh Auto Tippers, East Zone is able to save 30 per cent of its garbage transport cost annually, says Raghu Prasad, Zonal Commissioner – East, GHMC in conversation with Biswajit Sahoo of Elets News Network (ENN). Excerpts: What are the key issues of Solid Waste Management in East Zone of GHMC and how do you address it? Sanitation and cleanliness maintenance in urban local bodies is always an important issue. In the East Zone of GHMC, it is a challenge for us to initiate attitudinal change among citizens. We have initiated different aspects of Behaviour Change Communication (BCC) models to sensitise all the key segments like Residential Welfare Associations (RWAs), Sanitary Supervisors, Slum Welfare Associations, Swachh Auto Tripper Drivers and Community Resource Persons. What have been the key achievements in East Zone?

“Issues of garbage sourcing, segregating and transfer have been addressed with smart initiatives”. 34

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As per the new approach, we have modernised the garbage collection from source through Swachh Auto Tippers (SATs) instead of tricycles. Garbage Vulnerable Points (GVPs) around the locality are eliminated through source segregation and diversification of garbage to transfer points within one km reach of SATs. These GVPs are now converted into event zones for street festival, Rangoli making and wall

paintings. With this smart initiative of source segregation and SATs, East Zone is able to save 30 per cent of its garbage transport cost annually. SATs are playing a major role in Solid Waste Management. Is it a sustainable model? We have adopted the existing garbage collectors from the locality and helped them convert their tricycle to a mini Swachh Auto Tipper through credit linkage facility. In case of Scheduled Caste, Scheduled Tribes SAT owners, they are entitled to get 60 per cent subsidy in their loan. GHMC ensures each SAT operator gets at least 500 to 600 households for garbage collection and Rs 50 per month from each of these households to enhance their livelihood. What role will Dry Resource Centres play in effective waste management? In East Zone, we’ve established three Swachh Centres or Dry Resource Centres (DRCs). We have plans to establish two more in future. We are getting support from Godrej industries and its associate partners to operate, maintain and sustain these DRCs.



GHMC INITIATIVE

GHMC — Bringing Change With Effective Waste Disposal The Greater Hyderabad Municipal Corporation (GHMC) is following the Construction and Demolition waste model for proper disposal of waste, writes K V Karthik, Deputy Environment Engineer, Solid Waste Management, GHMC.

K V Karthik

Deputy Environment Engineer Solid Waste Management, GHMC.

What is Construction and Demolition (C&D) waste? The C&D waste includes concrete, bricks, tiles, stone, soil, rubble, plaster, drywall or gypsum board, wood, plumbing fixtures, non-hazardous insulating material, plastics, wall paper, glass, metals (such as steel, aluminium), asphalt, etc. It is estimated that 25–30 million tonnes of C&D waste is generated in the country annually. Bulk Waste Generators (BWG)

“Waste generators are those who generate more than 20 tonnes or more in one day or 300 tonnes per project in a month.” 36

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The Bulk Waste generators are those who generate more than 20 tonnes in one day or 300 tonnes per project in a month. Responsibilities of Bulk Waste Generators In a month, BWGs shall segregate the waste into four streams such as concrete, soil, steel, wood and plastics, bricks and mortar and shall submit waste management plan and get appropriate approvals from the local authority before starting construction. Every waste generator shall pay relevant charges for C&T and Planning & Design (P&D) as notified by the concerned authorities; BWGs shall

Benefits of Processing Construction and Demolition Waste: • Saves natural resources • Prevents public nuisance and traffic congestion • Saves valuable space at landfill sites • Reduces cost of bulk transportation if recycled close to source of generation. • C&D and other inert waste may be utilised for making bricks, pavement blocks, construction materials such as aggregates etc • Establishment of C&D recycling plants in GHMC • It is estimated that GHMC produces C&D waste of 1 million tonnes annually. • Four C&D plants of 500 TPD are planned. Presently the two plants are in the finalisation stage and is about to start the process. • Proposal for one more plant is under process • Four clusters were identified for the C&D waste plant. i.e. Fathullaguda (15 acre), Mallapur (5 acre), Kothwalguda(8 acre) and Jeedimetla(10 acre). have to pay for the P&D of C&D waste generated by them, apart from the payment for storage, C&T.


GHMC INITIATIVE

GHMC — Making Cleanliness Hyderabad’s Recognition

Aftab Hanifee Assistant Engineer GHMC

“The average increase in MSW reaching the processing site, from 3,500 MT per day to 4,500 MT per day in past one year due to increased collection efficiency. In this way, GHMC saves a lot of resources.”

The purpose of door to door garbage collection is to strengthen the Municipal Solid Waste (MSW) collection system in the area of the urban local body. As per the revised Sanitation, Cleanliness and Waste Management practice of Greater Hyderabad Municipal Corporation (GHMC), Hyderabad, vehicles or tricycles are supposed to collect household waste from doorsteps of the residents, writes Aftab Hanifee, Assistant Engineer, GHMC. The main objective of this system has been the implementation of the Municipal Solid Waste Management Rules 2016. The other objectives are related to creating awareness towards overall conditions of health of the residents and hygiene of the city. It also aims at improving the environment by a timely collection of waste from every residence and shop on a daily basis. Reduction in the number of placing big dumper containers at certain spots will eventually help in less number of stray animals moving around container spots and reduce air and water pollution due to filthy smell and overflow of semiliquid waste. After 2014, GHMC greatly transformed the way of collection and transportation of waste. Majority of the garbage from residences in GHMC areas is collected from Swachh Auto Tippers. These auto tippers carry the garbage to transfer station where the garbage is shifted to the larger capacity vehicle (25 tonnes) to reduce the transportation cost. And the places where it is not feasible to collect waste from tippers due to space constraints, tricycles and wheel

barrows are deployed in that area. The waste collected by tricycles and hand cart are dumped into the compactor bins. Specialised operation compactor vehicles collect the waste from compactor bins and transfer it to 25 tonne vehicles in transfer stations. 22 transfer stations are strategically constructed all over the GHMC to reduce the transportation cost. Outcome of door to door garbage collection The average increase in MSW reaching the processing site, from 3,500 MT per day to 4,500 MT per day in past one year due to increased collection efficiency. In this way, GHMC saves a lot of resources. The two compartments of Swachh Auto Tippers facilitated increased efficiency of collecting segregated waste i.e., both WET and DRY. Hence, it has increased the possibility to extract the resources e.g. recycling of paper, plastic and composting of organic waste and reduces the load on landfills. Strengthening of livelihood opportunities to rickshawpullers is the major outcome of this initiative.

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GHMC INITIATIVE

Workers’ Welfare Through CSR

Uma Gowri

Under its Corporate Social Responsibility initiative, Hayath Nagar, under the Greater Hyderabad Municipal Corporation (GHMC), has started ‘Total Free Health Checkup’ for the members of the sanitation group in partnership with Kamineni hospitals, Lal Bahudar Nagar-a corporate hospital, writes Uma Gowri, Assistant Medical Officer of Health, Hayath Nagar, GHMC.

Assistant Medical Officer of Health Hayath Nagar, GHMC

The Greater Hyderabad Municipal Corporation has initiated a special programme for its largest team of foot soldiers in the Waste Management programme leveraging Workers Welfare and Health Improvement Programme in Corporate Social Responsibility (CSR) segment.

“Total 539 workers and 29 Sanitary Field Assistants were screened during the first spell. To ensure the availability of specialist consultation a camp was held in the hospital premises.” 38

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For the welfare of the Sanitation Working Group (SWG) members, Hayath Nagar Circle 3, under GHMC has initiated “Total Free Health Checkup” every three months with the help of Kamineni Hospitals, Lal Bahadur Nagar-a corporate hospital, under CSR initiative. The campaign was started on 11th May, 2017 and concluded on 27th May (the first spell of every three months checkup). A total of 539 workers and 29 SFAs (Sanitary Field Assistants) were screened during the first spell. To ensure the availability of specialist consultation, a camp was held in the hospital premises (as specialist consultation is not possible in camp mode medical checkups). To keep the track of every employee

screened and conduct a detailed examination, only 50 employees were screened a day. Free consultation with specialities in ENT, Ophthalmology, Gynaecology, Orthopaedics and Pulmonology were provided. Free screenings of complete blood picture, RBS, BP measurement, ECG were also done. Through Directly Observed Treatment, Short Course (DOTS) centre TB drugs were also made available free of cost. Around 25 workers were identified with cataract in eyes. These workers were assured of low cost operation for cataract removal within the hospital based on the necessity. For around 40 workers, spectacles were provided for refractive error complaints at a cost of Rs 100 per head. For a worker with severe anaemia of Hb 3gm/dl, one point of blood was transfused and treated for low haemoglobin free of cost. On an average, for every employee an amount of Rs 2,000 worth screening / consultation services were provided free, totalling Rs11,36,000 for 568 employees of Hayath Nagar Circle with corporate hospital services.


GHMC INITIATIVE

Making GHMC Free of Garbage Vulnerable Points Bhargav Narayana

Assistant Medical Officer of Health 15 and 16, Central Zone Greater Hyderabad Municipal Corporation (GHMC).

Keeping in view the various consequences arising from Garbage Vunerable Points (GVPs) and also to uplift the sanitation standards, municipal bodies have begun to take a closer look at various unacceptable disposal practices, writes Dr Bhargav Narayana, Assistant Medical Officer of Health-15 and 16, Central Zone, Greater Hyderabad Municipal Corporation (GHMC).

Elimination of Garbage Vulnerable Points (GVPs) The Garbage Vulnerable Point (GVPs) is a land disposal site where solid wastes are deposited indiscriminately with little or no regard for pollution controls or aesthetics by individuals or commercial establishments. Every type of solid waste is deposited in the dumps ranging from tyres, furniture, kitchen appliances, industrial and commercial waste, agricultural by-products, trees, vegetation, demolition and construction waste as well as mixed household refuse.

“Elimination of GVPs not only saves the environment but also brings huge economic savings.”

GVPs cause pollution of surface or ground water, present unsightly appearance, pose threat to the health of humans, wildlife and environment. Keeping in view the various consequences arising from GVPs and also to uplift the sanitation standards, municipal bodies have begun to take a closer look at this unacceptable disposal practice. These developments have created a need for strategy on

how to close a GVP and how to dispose solid waste in acceptable manner. To eliminate a GVP in the a locality, primarily identifing the source of that waste and volume of the garbage per day must be anticipated so as to dispose the garbage either by attaching a ‘swachh auto’ to collect garbage directly from door-to-door or by placing garbage bins in the suitable locations and get those bins frequently lifted. Similar strategy was adopted to close GVPs at Ashok Nagar Nala and Indira Nagar Open Point (Bholakpur) and it ended in success. Savings on elimination of GVPs Elimination of GVPs not only saves the environment but also brings huge economic savings. For example, closing of Indira Nagar GVP saves 75 litres of fuel per day issued to the transport vehicle for clearing of the garbage at that point and it also contributes in reducing carbon footprint, by not burning the fuel.

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GHMC INITIATIVE

How Garbage Vulnerable Points Were Eliminated? The Greater Hyderabad Municipal Corporation (GHMC) has adopted various methodologies to eliminate Garbage Vulnerable Points (GVP) from localities and initiated activities and community interactions to ensure cleanliness, writes Nirmala Helen, Assistant Medical Officer of Health, Alwal, GHMC. Nirmala Helen

Assistant Medical Officer of Health Alwal, GHMC.

GHMC is trying to solve many problems. For example, people are throwing garbage at the same place repeatedly. These are called as Garbage Vulnerable Points and people are throwing garbage at such points instead of giving it to the GHMC Swacch Auto Tippers. GHMC has already identified 1,116 GVPs in GHMC limits, and has eliminated all of them. Methodologies adopted by GHMC:

“GHMC adopted many methodologies to eliminate these GVPs from the locality and initiated activities and community interactions to keep them clean.� 40

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GHMC adopted many methodologies to eliminate these GVPs from the locality and initiated activities and community interactions to keep them clean. The Corporation set up boards cautioning people to not throw garbage on roads. GHMC also hired local shopkeepers as Swachh Volunteers to make other people aware. Many wall paintings depicting the benefits of cleanliness were also painted at prominent areas. GVPs were also painted with beautiful Rangoli designs so that people are deterred from throwing garbage at such points. At some of these points, plantation is also planned. Various other points witnessed the placing of traditional symbols of Telangana culture known as Bonalu.

Garbage Vulnerable Points

GHMC also initiated a novel friendly gesture of celebrating festivals like Diwali, New Year and Karthika Pournami with people. Advantages The constant efforts of GHMC bore fruits as public awareness increased. Be it local residents or businessmen, all of them appreciated the GHMC initiatives and they are now actively involved in the elimination of Garbage Vulnerable Points.



GHMC INITIATIVE

Special “SHE Toilets” For Women in Telangana G Nikhila

Assistant Engineer Solid Waste Management, GHMC.

“The benefits of having e-toilets are priceless. With the best access to female and physically challenged that motivates them to use the toilets.” 42

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SHE Toilet is a modular pre-fabricated public toilet with accessories especially for ladies, made of stainless steel which is integrated with user-friendly electronic interfaces started by Greater Hyderabad Municipal Corporation (GHMC), writes G Nikhila, Assistant Engineer, Solid Waste Management, GHMC.

In line with the Swachh Bharat Mission, the Government of Telangana has launched the Swachh Telangana Mission with a goal of achieving “open defecation free cities” by 2019. The primary objective is to achieve open defecation-free towns, ensuring adequacy through construction of toilets – Individual Household Latrines (IHHLs), community and public toilets and effective operations and maintenance. Besides restoration of dignity, privacy, safety and social status, sanitation has strong bearings on child mortality, maternal health, water quality, gender equity, reduction of hunger and food security, environmental sustainability and ultimately poverty alleviation and improvement of overall quality of life. In view of the above, with an intention to facilitate the women citizens of Hyderabad with improved access to public toilets, GHMC is committed to install modern E- Toilet, or Electronic Toilet System. SHE Toilet is a modular pre-fabricated public toilet with SHE accessories especially for ladies, made of stainless steel which is integrated with userfriendly electronic interfaces. These

are sophisticated, unmanned, and automated having remote monitoring capabilities to track its health status over web. E-toilets, by integrating electrical, mechanical and web mobile technologies, incorporate full-cycle approach in sustainable sanitation installed especially for women, as they face the problems due to nonavailability of exclusive SHE-toilets with automatic operating system and other facilities to cater to their special needs. The benefits of having e-toilets are priceless, including providing best access to female and physically challenged that motivates them to use the toilets. With a request made by GHMC, the programme has also received funding support from the various esteemed organisations as part of corporate social responsibility - CSR initiatives and partnered with the innovative project initiated by GHMC. So far, GHMC has received around Rs 3.67 crore from various institutions and corporate such as HUDCO, BDL, SBH, IOCL, TSCAB etc. GHMC has installed 15 SHE toilets so far in Hyderabad.


GHMC INITIATIVE

Leachate Treatment via Innovative Methods M Ramakrishna Reddy

Environmental Engineer Solid Waste Management, Greater Hyderabad Municipal Corporation (GHMC)

“Uncontrolled discharge of leachate might percolate into underlying groundwater aquifers and contaminate the surface water and groundwater in addition to ecosystems and public health.”

New technologies and conventional methods should be developed to treat leachate and its further disposal into the aquatic ecosystem, writes M Ramakrishna Reddy, Environmental Engineer, Solid Waste Management, Greater Hyderabad Municipal Corporation (GHMC). Leachate treatment is a part of Municipal Solid Waste (MSW) Management. Leachte is heavy contaminated liquid stage of the waste, formed in solid waste dump site due to water percolating through dump site, mainly rainwater. Its composition varies from one dump to another. In a particular dump, fluctuations depend on short and long-term periods due to variations in climate, hydrogeology and waste composition. Characterisation of different aged Leachate properties Type of Young Stabilised leachate (<2 year) (>10 years) pH 4.5–7.5 6.6–7.5 COD (mg/l) 3000-60,000 100-500 BOD/COD 0.5-1.0 0.05-0.2 NH3-N (mg/l) 10-800 20-40 NO3-N (mg/l) 5-40 5-10 SO4 (mg/l) 50-1000 20-50 Cl (mg/l) 200-3000 100-400

Generally, leachate possesses high concentrations of ammonia and organic contaminants of Chemical Oxygen Demand (COD) and Biochemical Oxygen Demand (BOD), halogenated hydrocarbons and heavy metals (Pb, Cd, Ni, Cr, Mn, Co, Zn), which are hazardous for health. In addition, leachate usually contains high concentrations of inorganic salts

(mainly sodium chloride, carbonate and sulphate) and is dependent on the composition of dump site waste. Dump site capping is, therefore, very important for minimising the leachate quantity. Uncontrolled discharge of leachate might percolate into underlying groundwater aquifers and contaminate the surface water and groundwater in addition to ecosystems and public health. Leachate treatment is done either through biological or physical/chemical means. Because of the multiple characteristics of leachate, one single method may not be sufficient to produce the ideal result. To have a better treatment performance, an integrated system is used which combines the two methods. New technologies and conventional methods should be developed in order to be environmentally and financially attractive and to treat the waste water in the aquatic ecosystem. Several countries and regions have their own leachate discharge standards. The leachate samples are collected at four different times in a year, which can be categorised into summer and winter months.

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GHMC INITIATIVE

Helping GHMC in Solid Waste Management

Prasad Jakkaraju

General Manager and Chief of Sustainability Godrej Consumer Products Ltd.

“The GHMC shall allocate a space for 10 Swachh centres and around 10,000 square feet for Refuse Derived Fuels (RDF) plant at transfer station along with electrical and water connection.� 44

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Godrej Consumer Products Limited (GCPL) is associating with the Greater Hyderabad Municipal Corporation (GHMC) to promote better methods of Solid Waste management at Hyderabad. The Administrative Staff College of India (ASCI) is also supporting GHMC in its endeavour to improve the overall sanitation scenario in Hyderabad, writes Prasad Jakkaraju, General Manager and Chief of Sustainability, Godrej Consumer Products Ltd. Being an environmentally conscious and socially responsible company, GCPL has decided to take up solid waste management projects beyond its operations. Therefore, Godrej Good & Green team is engaged in discussions with local bodies focusing on how Municipal Solid Waste (MSW) management projects can be supported as a Corporate Social Responsibility activity contributing to Swachh Bharat Abhiyan. Under this MoU (Memorandum of Understanding), GCPL wishes to associate with Greater Hyderabad Municipal Corporation (GHMC) to promote better methods of Solid Waste Management in Hyderabad. The Administrative Staff College of India (ASCI) is also supporting GHMC in its endeavour to improve the overall sanitation scenario in Hyderabad. Under this project, Godrej will fund 10 Swachh Centres for better dry waste management in phase- I. Also, Godrej will fund processing plants (such as RDF plants, waste plastic recycling plants, etc) for wet waste and dry waste generated from RWAs (Resident Welfare Associations) and Swachh centres to some extent.

Subsequently, the project implementation partner (a Social Enterprise or NGO) will enter into a MoU with RWAs to strengthen the operation system and monitoring. Further, Godrej will put in place a mechanism to monitor the operations of the Swachh centres by employing suitable management personnel for a minimum period of two years. The GHMC shall allocate a space for 10 Swachh centres and around 10,000 square feet for Refuse Derived Fuels (RDF) plant at transfer station along with electrical and water connection. ASCI will facilitate training and capacity building, identification of Swachh sites, identification of site for processing facilities, design and construction of Swachh Centres in consultation with GHMC, Godrej and NGOs concerned who are part of this project. Along with Swachh centres, Godrej will also fund the technologies for social enterprises to operate the following processing plants in most scientific and environmental friendly way in consultation with GHMC and ASCI.



SWACHH BHARAT PERSPECTIVE

Sustaining Integrated Solid Waste Management Initiatives Community participation has a direct bearing on efficient solid waste, yet the municipal authorities have failed to mobilise the community and educate citizens on rudiments of handling waste and proper practices of storing it in their own bins at the household, shop and establishment level, write Raghu Ram and Madhu Sri, Consultants, Swachh Bharat Mission. Raghu Ram

46

Consultant Swachh Bharat Mission

Hyderabad has a population of 8.6 million people which generates about 4,500 metric tonnes of waste per day (MTP), covering 21-lakh households’ door to door and commercial area with 2,000 Swachh Auto tippers and 600 tricycles.

“If any part of the street in a colony is not cleaned, the citizens can reach out to the concerned sanitation workers and have a dialogue for cleaning the area on priority basis. This kind of collaboration has worked for inclusive participation and overall development of the area.�

In the same time, about 3,300 MTP waste was generated last year. Due to recent initiatives, solid waste collection has improved by 26 per cent compared to last year. The increase in collection of waste is triggered by various innovative ideas that motivated the sanitation staff, administrative staff and public to work for sanitary practices for the novel idea of Swachh Hyderabad and Swachh Bharat.

egov / egov.eletsonline.com / JUNE 2017

Solid Waste Management (SWM) is one among the basic essential services provided by municipal authorities in the country to keep urban centres clean. However, SWM is a poorly rendered service in majority of the municipalities in India. Waste is littered all over leading to unsanitary living conditions. Municipal laws governing the urban local bodies do not have adequate provisions to deal effectively with the ever-growing problem of solid waste management. The urban population has grown

fivefold in last six decades, with 31.6 per cent people living in urban areas as per the 2011 census. Per capita waste generation ranges between 0.2 kg and 0.6 kg per day in the Indian cities amounting to about 1.15 lakh MT of waste per day and 62 million MT annually. Due to use of more packaging material in urban cities, per capita waste generation is increasing by about 1.6 per cent per year. With the urban population growing at 2.7 per cent to 3.5 per cent per annum, the yearly increase in the overall quantity of solid waste in the cities will be more than six per cent. Community participation has a direct bearing on efficient solid waste, yet the municipal authorities have failed to mobilise the community and educate citizens on the rudiments of handling waste and proper practices of storing it in their own bins at the household, shop and establishment level. In the absence of a basic facility of collection of waste from source, citizens are prone to dumping waste on the streets, open spaces, drains, and water bodies in the vicinity, creating unsanitary conditions. Citizens assume that waste thrown on streets would be picked up by the municipality through


SWACHH BHARAT PERSPECTIVE

Madhu Sri

Consultant Swachh Bharat Mission

street sweeping. This mindset is primarily responsible for the unscientific systems of waste management in the country. Reasons of bad waste management: • Lack of public awareness, motivation, and education • Lack of wide publicity through electronic and print media Resistance to change: • Difficulty educating slum dwellers • Lack of sufficient knowledge on benefits of segregation • Unwillingness on part of citizens to spend on separate bin for recyclables Elimination of Garbage Vulnerable Points • GHMC has taken various initiatives for the elimination of Garbage Vulnerable Points (GVPs), the process implemented for the collection of solid waste starts from a household level. This is the key and the crucial step for the end results to be effectively workable. • The need for segregation of waste is taken into practice by individuals and the government, so as to make the

mission functional. The mismanagement and the comfort methods by individuals have led to GVPs. • Thus, the collection of dry waste (the waste that has been stored over period of time due to the lack of proper and guided disposal) is a good step to move ahead. Cleaning of GVP is costing Rs 300-500 at a location but after cleaning, the place is again acclimated with the garbage then the real motive is not resolved. • To overcome this problem, behavioural change of the citizens has to be addressed along with capacity to deal with factors influencing garbage generation. The systematic approach for removal of Vulnerable Garbage Point is a novel idea for upkeeping the city sanitation by duly involving the people in the activity. • Many VGPs are 10 to 15 years old tell the factual scenario of the area. Due to the initiative by the civic administration, VGPs were not only cleaned and removed from the area but also city beautification movement started with the help of the sanitation staff and local elected representatives, Residential Welfare Associations, NGOs etc. • Due to this act, people ownership has started which has prevented the open littering resulting in more efficient system to check the public hygiene.

the sanitation worker, with officials and citizens extending the hand of friendship to all municipal workers. • Parichyam -- knowing each other or making gesture of friendship with the sanitation workers -- is an innovative programme conceptualised and designed by B Janardhan Reddy, Commissioner, GHMC, to facilitate the knowledge of sanitation workers details in local ward/street level, by passing the contact information of sanitation workers to the citizens. • This establishes a relation of knowing and owning the sanitation workers responsible for in cleaning the area and making the place better. • The idea of decentralising the work and engaging the citizens in decision making has won hearts of citizens and motivated the workers thus leading towards a holistic approach towards sanitation in the city. • Name and contact details of the sanitation workers hierarchy wise are written on all major street nodes where citizens can easily reach out. • A small programme is organised in RWAs to introduce the staff. If any part of the street in a colony is not cleaned, the citizens can reach out to the concerned sanitation workers and have a dialogue for cleaning the area on priority basis. • This kind of collaboration has worked for inclusive participation and overall development of the area.

Parichayam

Good Practices Day

• Parichayam is an initiative honouring

• Well performing GHMC staff, sanitation workers, NGOs, etc, are honoured by the Commissioner, on good practices day conducted in GHMC office on the first Saturday of every month. • Best performing employees are honoured through a shawl and flowers and in few instances, elected representative who presides the event, gives away cash price to the workers. This initiative under new public management has proved very effective to motivate the staff.

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CSC INITIATIVE

CSC : Bolstering Digital Inclusion of Citizens Digital Literacy is one of the challenges for a large segment of population, especially in rural India. Our focus is to simplify the common man’s life, says Dr Dinesh Tyagi, Chief Executive Officer, CSC e-Governance Services India Limited, in conversation with Shivani Tyagi of Elets News Network (ENN). Dr Dinesh Tyagi

Chief Executive Officer CSC e-Governance Services India Limited.

“Digital India is not only about technology but simplifying the life of a common man. Our present focus is also in the direction to see how we simplify the life of a common man in whatever he or she wants to access and that’s what Digital India’s motto is.” 48

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Give us an overview of Common Service Centre? The Common Service Centre or, CSC is front-end managed, operated, and run by the local entrepreneur. It delivers citizen-centric services. Initially, they were envisaged to focus on ensuring access points for delivery of citizen services. But as the journey continues, we’ve got large bouquet of citizen-based services. Presently, there are about 2,80,000 CSCs of which 1.7 lakhs are in rural areas. The government’s new scheme on CSC, called CSC 2.0, envisaged that there will be minimum one CSC in every Panchayat and in every municipal ward. Since access points are required everywhere for delivering G2C services, various State governments are using the CSCs. In some cases, they also use it for Government to Government (G2G) applications. Government gives some work to them like a electric poll survey and other surveys which are to be conducted. CSC will do the survey work, complete it and give it to them. It is the State government’s ability to utilise the infrastructure for meeting their requirements, specific to their needs. In G2G there are lot of opportunities, as work is being done in

rural India. Today, weather it is MNREGA application form; Asha details forms are filled in a manual process with the same infrastructure and it can be used by all government functionaries in the villages. Then they can use the infrastructure to put up and send details across to wherever they are required to and therefore help government to get reliable information online from the site of various schemes and about program implementation being done. What are the major programmes run by CSC? The Government to Citizen is one part of the programmes. But our major focus continues to be on financial inclusion. We envisage that as we are working for financial inclusion of society, 2,50,000 centres should be able to provide all the financial services to citizens which will include banking which have deposit, withdrawal and remittance. Then we have insurance products allowed to be sold and the national pension scheme for creating the financial inclusion. How the payment segments have been revolutionised? Changing the traditional methods across the country,huge promotions


CSC INITIATIVE

were being envisaged to digital transaction in the BFSI sector. We see the perception as well as the mindset of people is undergoing phenomenal changes across India. Today, about two crore people have been organised, mobilised, trained, empowered and enabled so that they can do digital financial transactions. In addition, we are enabling merchants because we know there are two important stakeholders in the system -- merchants and customers. We enabled merchants to download various apps which enable them to do the transaction and also use Point of Sale(PoS) machines and other machines which are available. So that citizens can use the system. How CSC is bridging the gap between the government and the citizens? CSC is the integral component of Digital India and there is a phenomenal focus shift since the new government came to power at the Centre in 2014. There is a lot of emphasis on the use of

Understanding Common Services Centres The Common Services Centres (CSCs), a strategic cornerstone of the Digital India programme, exist as access points for delivery of various electronic services in rural parts of the country. It is facilitating in building a digitally and financially inclusive society. Existing as more than service delivery points in rural India, CSCs are positioned as change agents, promoting rural entrepreneurship and building rural capacities and livelihoods. They are enablers of community participation and collective action for engendering social change with a key focus on the rural citizen.

CSC for various schemes and programmes of the government, both at the central and state level. This has created the new vibrancy within the CSC eco system. There number is also going up. In 2014 there were only 84,000 centres which has now risen to 2,90,000. There is also an improvement in the quality of connectivity and basket of services. Therefore, creating a good vibrant and sustainable business model for people involves CSC. What are the challenges you are facing? Digital literacy is one of the challenges for a large segment of population, especially in rural India. They do not have necessary skills to use these tools. Fortunately, the government has recently announced a programme called Pradhan Mantri Gramin Digital Saksharta Abhiyan (PMGDISHA) which envisages digital literacy for six crore citizens across the country in two-anda-half years. It is very challenging and I think it is the largest envisaged in that format in the world. This will bridge the gap of digital divide. We are trying to motivate the community, to use digital

technology for information, knowledge, skill and remove the barrier between rural and urban space. The CSC will play it part by resolving the issues and bridging tha gaps in financial inclusion health and education. What is your vision of Digital India? Digital India is not only about technology but simplifying the life of a common man. Our present focus is also in the direction to see how we simplify the life of a common man in whatever he or she wants to access and that’s what Digital India’s motto is. As we go along what is envisaged is probably that a citizen should not have to visit the government office for any service anymore. Thus, through technology we are trying and experimenting with sustaining of enabling cash on delivery for G2C services. If it can happen for goods, it can happen for services. Technology platform is already there, or ability to convince the government and the department and delivery services to the home without ever visiting the government offices. We have been doing it in a limited way. We are trying to expand this.

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ADVERTORIAL

Ramky Group Pioneering the Solid Waste Management System Ramky Group, with its headquarters in Hyderabad, was founded in the year 1994, and has been playing a pioneering role in environmental services and infrastructure development in India. Ramky is a specialist multi-disciplinary organisation, focused in the areas of Civil, Environmental and Waste Management infrastructure with specific emphasis on Public Private Partnership (PPP) projects. REEL Key Highlights: Ramky Enviro Engineers Limited (REEL) of Ramky Group is Asia’s leading provider of comprehensive environment management services. REEL provides cost effective and customised solutions to all complex environmental needs. The technical and operational expertise of our group and our proven track record for successfully completing diverse projects showcase our commitment towards the betterment of environment. REEL has a vast experience in Integrated Waste Management, Wastewater and Water Treatment, Remediation etc.

“REEL is driven by the vision to be the best in the chosen areas of business and a global corporation providing sustainable growth.” 50

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REEL is driven by the vision to be the best in the chosen areas of business and a global corporation providing sustainable growth. REEL offers a whole slew of best-in-class services under various categories including • Waste Management Solutions: Municipal Solid waste, Industrial Hazardous waste, Bio Medical waste, Electronic waste and Remediation of Contaminated Sites. • Recycling : Oil, Plastic , Paper , Solvents, e- Waste, Construction and Demolition. • Environment Services: Integrated Environmental Solutions, Air Pollution Control, Water and Waste Water Management, Water benchmarking and Water security, and Lakes Remediation.

• REEL has 70 facilities located out in 50 locations across India, Singapore, Middle East and Africa. • REEL handles about 3 million Tons of municipal waste annually. • REEL handles about 1 million tons per annum of hazardous waste. • REEL’s Bio-medical Waste Disposal facilities cater over 20,000 health care establishments and more than 275,000 hospital beds. • Renewable Energy: Solar Energy, Municipal Waste to Power Our ISO 9001, ISO 14001, ISO 17025 and OHSAS 18001 certifications and state-of-the-art R&D facilities have set the platform for excellence in environmental and waste management sector. Constant upgradation fuels our future plan of action in exploring newer options in environmental sustainability. REEL today operates 14 hazardous waste treatment and disposal facilities, 16 bio medical waste facilities and 16 municipal solid waste management projects in most of the leading cities of the country including Delhi, Mumbai, Kolkata, Chennai, Hyderabad, Bengaluru etc.



ADVERTORIAL

ITC’s WOW–Contributing towards achieving Swachh Bharat

Sanjay Singh

Division Chief Executive -- ITC Paperboards and Speciality Paper Division

Urban Local Bodies (ULBs) in India are facing the challenging task of handling enormous amount of Municipal Solid Waste (MSW) generated every day. Many ULBs in major cities and towns have not adopted scientific waste management practices and they collect and transport the MSW to the outskirts of the cities and towns and dump it creating huge landfills and consequent problems to public health and environment. Valuable recyclable materials like paper, plastic, glass and other recyclable materials go into the landfills. The ever growing problem of MSW can only be solved by implementing scientific solid waste management practices. ITC has taken up the Wellbeing Out of Waste (WOW) initiative to collaborate with the ULBs in implementing scientific MSW management practices. It has been playing a major role in transforming the cities and towns into Swachh Municipalities, which are clean with a healthy environment and contributing in the creation of Swachh Bharat, as conceived by our Honourable Prime Minister, Shri NarendraModiji. ITC’s WOW initiative has the following objectives: • To inculcate the habit of source segregation among the citizens. • To recover and recycle the dry recyclables, paper, plastic, metal, glass and other materials and prevent them from getting dumped into the landfills. • To contribute to the conservation of natural resources and protect environment. • To create sustainable livelihood to waste collectors and ragpickers and enhance employment opportunities to other weaker sections involved in

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the waste management chain. • To contribute to the economy by retrieving valuable recyclables from the garbage and making them available to respective industries. ITC has started the WOW Initiative in Hyderabad in 2007 and now it is being successfully implemented in Hyderabad, Delhi, Bengaluru, Chennai, Coimbatore, Muzzafarpur and Telangana in ULBs of Warangal, Siddipet, Mahabub Nagar, Gajwel, Sircilla and Vemulawada on Public Private Partnership (PPP) model. Decentralised Waste Management involves various stages such as - source segregation, collection and transportation to Dry Resource Collection Centres (DRCCs) and further segregation of recyclable materials at the DRCCs. In source segregation, the recyclable solid waste and wet waste are segregated at the source. The segregated solid and wet waste is then collected separately by the municipal workers and transported to DRCCs. There the recyclable materials like paper, plastic, glass and metals from the solid waste are further segregated and sent for recycling. ITC has been playing an active role in various stages of the implementation process. Implementation Process ITC has been playing a crucial role in implementing the WOW initiative. It collaborates with ULBs, ITC’s authorised NGOs and DRCCs operators. It engages Swachh Dhooths (Community Resources Persons (CRPs) and trains them and deploys them to propagate source segregation among households. It collaborates with the ULB’s in establishing DRCCs and also trains NGOs in running the DRCCs.


ADVERTORIAL

Swachh Dhooths play an important role in educating people and practicing source segregation of waste. They go to every household and educate people about the importance of ‘Source Segregation’ and motivate them to practice it. ITC trains the Waste Collectors in collecting dry and wet waste separately and bring the dry recyclables to the DRCCs. The DRCCs operators buy the dry waste from them and further segregate the recyclables and sell them to recycling industries. ITC adopted innovative methods to create awareness among people about source segregation. Breakthrough Achievements and benefits accrued The WOW Initiative has several breakthrough achievements. So far a total of around 16 lakh households are covered in South India under diverse form of awareness and educational campaign and this number is growing rapidly. Around six lakh households in Bengaluru, three lakh households in Coimbatore, two lakh households in Hyderabad and around three lakh households in the Telangana State (6 ULBs) have been covered. ITC is hopeful of achieving a target of ten lakh households in Bengaluru and seven lakh households in Telangana by March, 2018. Thus by March 2018, WOW would have benefitted 22 lakh households in terms of changing their behaviour towards responsible and sustainable waste management. Impact of the WOW Initiative The implementation of the WOW initiative has a tremendous impact on creating a clean and healthy environment in the cities and towns. As it created awareness among people, they are practicing source segregation and disposing garbage responsibly and helping the ULBs in maintaining the streets clean and litter free. The retrieval and recycling of paper has helped in saving trees and in proportionate reduction of global warming. A total of 35,000 Metric

Tonns (MT) of dry recyclables have been recovered and recycled in 2016 from the cities and towns where WOW initiative is being implemented. The environmental savings in implementing WOW initiative are enormous. The environmental savings from recycling of paper itself is very huge, as 50 per cent of the recyclables consists of paper. By recycling of paper we are able to save a few lakh trees from being cut for wood pulp purpose. It also results in the saving of huge quantities of water, power and space which would have been used as landfills. Huge quantities of plastic, metal, glass and other material are also retrieved and recycled under the initiative. It has created direct and indirect employment to the underprivileged. The implementation of the WOW Initiative has benefited the ULBs in several ways. It reduced the volume of garbage that had to be transported and saved huge amounts. It has reduced the burden of clearing blockages in the flow of the drains which were frequently getting choked due to indiscriminate dumping of solid waste. The manpower thus saved is being utilised for managing other civic services. Vast areas have been spared from being used for landfills. The initiative has helped in maintaining a clean and healthy environment and is helping in preventing in the spread of communicable diseases. The cities and towns look cleaner. A total of 5,000 schools in Andhra and 1,000 schools in Telangana were covered under WOW initiative which promoted awareness among 23.50 lakh children. To channel the awareness into action, school exchange programmes were conducted wherein students exchanged 1,930 tonnes of waste / used paper for the equivalent value of new stationery supplied at the schools. The material thus collected is put into recycling which helped in saving virgin resources that come from felling of trees.

Situation after implementation of the WOW Initiative Implementation of WOW initiative has improved the sanitation in the cities and now they look clean as it has helped in preventing littering of the streets and choking of drains and also helped in the prevention of epidemics. Recovering recyclables from the waste is contributing towards conservation of dwindling natural resources and also in protection of the environment. The recovered recyclables--paper, plastic, metal and glass are made available as raw material to the respective industries at competitive prices. ULBs are converting the wet waste into compost and making it available to the farmers. The places where the initiative is being implemented look clean and the environment is healthy. The amount of space used for landfills got reduced. Recognition for ITCs Contribution ITC had bagged several awards for its WOW initiative. It got the ASSOCHAM award for Best Practices in PPP Model (2016), Best Corporate Initiative under Swachh Bharat, Best Waste Management Initiative in 2017, Safaigiri Award by India Today in 2016. The Government of Telangana honoured it with Swachh Bharat Champion Award in 2015. It was given three awards by Confederation of Indian Industries in 2012 under the categories — Most Useful Environmental Project, Innovative Environmental Project and Environmental Best Practices. It bagged CNN-IBN Eco-active Award in 2011 and Papyrus Award from Bureau of International Recycling (BIR) in 2009. ITC continues its endeavor to create more Swachh cities and towns in the country and contribute to the conservation of environment through its WOW Initiative.

(Views expressed in the article are of the company only.)

JUNE 2017 / egov.eletsonline.com / egov

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CONFERENCE

CONFERENCE OUTCOME

Changing Telangana’s Urban Landscape Through Digital Transformation Elets Technomedia Pvt Ltd along with the Greater Hyderabad Municipal Corporation, Government of Telangana, organised National Urban Development Summit Hyderbad. The day-long Summit aimed at creating a platform for the key stakeholders to interact on important topics around Smart Cities, affordable housing, best and next practices in urban India in dealing with water shortage, waste management and sanitation and find solutions to enlarge the urban development ecosystem as well as explore maximum potential of the projects undertaken for Digital Telangana. The government officials, industry experts related to Smart Cities, and the concerned stakeholders shared a common platform and brainstormed on the best practices and the way ahead in the Smart Cities Mission and the challenges and opportunities in the State, which can help the common man to become digitally literate and avail the government services transparently and effectively. The conference was a unique forum for idea exchange, knowledge sharing, networking, exploring opportunities for collaboration, while setting the policy agenda to meet future challenges in urban development.

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REPORT Inaugural Session KT RAMA RAO

Minister for Municipal Administration and Urban Development Government of Telangana

have launched Telangana fibre grid project. Telangana is the first state to provide clean potable drinking water to each and every household. It will also be the first state in the country to give broadband internet connection to each house. Internet connectivity will benefit in transforming health and education. Our Chief Minister keeps on emphasising on technology in every field. Hyderabad can be one of the power houses of the country. Any technology which does not bring about social change is futile. Every technology should positively impact comman man’s life.

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Dr B Janardhan Reddy Commissioner Greater Hyderabad Municipal Corporation (GHMC)

WE intend to be the best in terms of sanitation in the country. We intend to achieve this target by 2018. We have already completed the required framework to achieve this target.

Sameer Sharma

Additional Secretary (Smart Cities) Ministry of Urban Development, Government of India

A smart city has two main features. First one is core infrastructure. Second is IT-based smart solutions. Every city has to create its own pathway. The city residents have to show the willingness to reform, the resource base has to be developed.

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CONFERENCE Shweta Rajpal Kohli Head of Public Policy Uber

EVERY shared car has the ability to take nine to 13 cars off the road. In first seven months of 2016, we have managed to reduce the number of miles driven by 312 million that is greater than the distance between Earth and the Mars. 6.2 million gallons of fuel, which is enough to fill nine Olympic swimming pools, was saved due to car pooling.

S Ram Reddy

President CREDAI Hyderabad

CREDAI is doing a lot of developmental activities across the country. We are implementing various skill developmental programmes. In Kerala, our chapters are working in solid waste management. In Hyderabad, we are investing in the participation of various activities with the help of the State government. We have planted one lakh saplings in the University of Hyderabad.

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REPORT BEST AND NEXT PRACTICES IN URBAN INDIA: In dealing with Water Shortage, Waste Management and Sanitation

Shruthi Ojha

Commissioner Greater Warangal Municipal Corporation Telangana

Any kind of technological solution should help us to use bio-organic waste. We are ensuring proper disposal of the waste instead of plain dumping.

Dana Kishore

Managing Director Hyderabad Metropolitan Water Supply & Sewerage Board

Keeping in mind the water demand of Hyderabad for the next 50 years, we have developed two reservoirs which are 20 km from Hyderabad. The wastage of water is approx. 150170 million gallons of water per day. We need to develop custom made technology for India.

Naveen Mittal

Secretary Municipal Administration and Urban Development Department Government of Telangana

We really don’t have good solutions for waste disposal. Hyderabad has done a lot of work in rehabilitating ragpickers where they have been employed to segregate waste, thereby gaining adequate income through that.

Venkateshwara Rao

Commissioner ESD and MeeSeva Government of Telangana

The MeeSeva platform provides an opportunity through 4,500 branches across the State where a citizen can do transaction for the government services online. We stand number one in the country. We cater to 1-1.5 lakh citizens everyday and provide 500 government services online. JUNE 2017 / egov.eletsonline.com / egov

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ICT IN HOLISTIC URBAN DEVELOPMENT Governance & Safety- IoT Next Big thing?

Ulhas Chandra Ballur

Regional Sales Head – South India Juniper Networks

We have largest data centre in Bengaluru. Our network is growing enormously. We predict that there will be more than seven billion internet users by the end of 2020. There will be more than 32 billion Internet of Things devices connected by the end of 2020.

Venkateshwara Rao

Commissioner ESD and MeeSeva Government of Telangana

Our vision for e-governance in Telangana is to achieve a paperless, presence less, cashless, anywhere anytime services to the citizens. We stand number one in the country in providing e-governance services to the citizens, providing the services to 1-1.25 lakh citizens every day. We provide more than 500 services of various departments online.

George Kuruvilla

CMD, BECIL New Delhi

The purpose of community radio is putting a small transmitter of 50 watt in an area which can cover a radius of five to seven kilometres. You can have a local station. Specific programmes relating to the community can be produced at the station. These are the programmes created by the people of that particular community for the community. It is a very powerful medium.

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CONFERENCE Harichandana Dasari

Commissioner Central Zone, Greater Hyderabad Municipal Corporation, Government of Telangana

At GHMC we have an e-office. We don’t have any kind of paper files. Once the files are uploaded on the GHMC website, common citizens can see it online and register their grievance on the portal. This also increases the accountability of the organisation in showcasing the status of the pending file.

G Raghuma Reddy

Managing Director Southern Power Distribution Company Ltd

We , at SPDCL, are committed to imbibe the latest technology to offer the best of infrastructure services. As the urbanisation increases, the infrastructure should cater to the needs and aspirations of the people inhabiting across the cities. We look forward to all the state portals for enabling SPDCL in providing quality services to the citizens which is one of the best in the country.

Dr Ashok

Secretary and Commissioner Board of Intermediate Education Government of Telangana

We have made skill oriented vocational courses. We are using technology to transform the education system here. Commitment to raise the bar and achieve new standards of excellence are being achieved through skill oriented IT. We have used it as a tool to bring about transparency and bring about the change. We are working on virtual classrooms and online examinations etc. 62

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REPORT URBAN AND INDUSTRIAL DEVELOPMENT Significance of CSR Across India

Ajitabh Sharma

Ayesha Rubina

SanjaySingh

Economic development in the country should lead to social welfare. For example, we are trying to achieve a double digit growth in GDP, still problems of health care, infrastructure, education are there. Companies now have moved towards a legal, obligatory funds for that community.

We are going to start tourist autos in association with the tourism department. We want to rehabilitate poor people by creating opportunities for them. We have already collected information about 30-35 auto wallahs. So , employment generation, skill development, infrastructural development, these are the areas we are working on.

T h e dry waste al so constitutes a major portion of the recycling process. Waste takes years to recycle if it is dumped in a landsite or a landfill. The best way is to derive the heat value of it. The government has also come out with many stringent norms. The heat is then used to generate power.

Commissioner Industry Department and Secretary, CSR Government of Rajasthan

POWER SCENARIO IN URBAN INDIA: Transformation, Challenges and Smart Solutions

Corporator and NGO GHM

Managing Director RDF Power Projects Limited

Ajay Mishra

Special Chief Secretary Energy Department Government of Telangana

This state is fortunate to have coal as a reserve energy source. We are also focusing on renewable energy source, especially the solar energy. Three years back, our total capacity was 40-50 megawatts. Today, it is in tune of 1,080 megawatts. JUNE 2017 / egov.eletsonline.com / egov

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GLIMPSES OF THE

K Shashanka, Commissioner, Karimnagar Municipal Corporation spoke on 'Best and Next Practices in Urban India: In dealing with Water Shortage, Waste Management and Sanitation' session at the summit.

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SUMMIT

M Mahendar Reddy, Police Commissioner, Hyderabad City, spoke on 'ICT in Holistic Urban Development, Governance & Safety- IoT Next Big thing?' session at the summit.


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