Webinar Enterprise & Information Technology Architecture
Live Webinar on
Metrics and Process Management Date:
Wednesday, December 11, 2013
Time:
08:00 AM PDT | 05:00 PM EDT
Duration: 6 Hours
Location:
REGISTER NOW Online
Instructor: Alan Ramias
Overview:
Who Will Benefit:
This workshop is designed to provide participants with a practical and time-tested methodology and toolset for creating and implementing a successful process measurement and management system. Starting with a review of the many things that can go wrong in creating metrics, dashboards and the other popular artifacts of the measurement industry, I share hard-earned knowledge of how to design metrics that
l
BPM Practitioners
l l
Measurement Specialists Process Managers, Process
l
Management team members Technology Developers charged with measurement of installed technology
measure what they’re supposed to, link process performance to organizational goals, and provide useful information for guiding l
executive decision-making, troubleshooting and continuous improvement.
About Speaker
Areas Covered in the Session: l l l
l l
Principles & Models of Measurement and Management How to Build a Process-Based Measurement System How to Integrate the Measurement System into the Management System Pitfalls of metrics and process management efforts Principles & Models of Measurement and Management
Click here to register for this Webinar
Performance improvement Consultants
Alan Ramias Partner, Performance Design Lab (PDL). Alan Ramias is a Partner of the Performance Design Lab (PDL). PDL is a consulting and training organization with decades of experience in applying BPM and performance improvement. , ...more
Suggest a Topic
EITA Global www.eitaglobal.com
161 Mission Falls Lane, Suite 216, Fremont, CA 94539, USA Phone: +1-800-447-9407 or Fax your PO to: 302-288-6884 If you do not wish to receive this training alerts from EITA Global Click Unsubscribe
More Webinar