May 2014 by Elgin This Month

Volume 4, No. 9 May 2014

• Janine Lunn The Fly! • Jamie Quai Ten wines

Page 5 Page 26

Also Inside: Aylmer & Area Chamber of Commerce Pages 18 and 19 Hitting The Greens 2014 Pages 20-23 Backyard & Garden Pages 24-27

Donwest: Builder of the Year Cover story: Page 3

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Donwest – builder of the year in 2011 and 2013 by Terry Carroll

In addition to start-up capital and good management, most businesses that survive and thrive need a little luck along the way. In the case of Donwest Custom Homes, a big break came in the early 90s. In the mid-80s, Donwest had established a development company that is now a division of Donwest Contruction Ltd. It became one of the largest developers of residential lots in the St. Thomas area. In 1991, when the city of St. Thomas annexed land north to John Wise Line, Donwest was perfectly positioned – it owned 100 acres of land suitable for residential development in that area. Donwest was founded by two brothers, John and Dick Greenway, in 1968. Among their builds were several senior citizens’ homes projects throughout Ontario in the 1970s. Things went along well until the downturn in the early 80s, which was more severe than anything St. Thomas has recently experienced. Vice president Art repeats a joke that Dick Greenway made about building at that time. “There were two new homes built in Elgin in 1981, and Donwest built one of them. We had 50 percent of the market.” Art Pol started in construction when he was 16, working as a framer for his dad at Pol Construction. He decided to make a change during the early 80s downturn. He enrolled at Western, earned an MBA and worked for a computer company from 1985 to 1988. But as it turned out, the apple didn’t roll so far from the tree that it couldn’t roll back. Art wanted to get back into construction. He and Dick Greenway had always gotten along well, and in 1989, he joined Donwest as vice president, with Dick as president. The company has continued to build quality custom homes in the intervening years. During the late 80s and early 90s, the firm was awarded the contract to build the Dream Home for the Toronto National Home Show for eight consecutive years. In both 2011 and 2013, Donwest was named Builder of the Year during the St. Thomas

Elgin Home Builders’ Association (STEHBA) annual Golden Hammer awards banquet. Criteria for deciding Builder of the Year include other Golden Hammer wins that year, an overall sense of the quality of the builder’s work and community involvement. In 2013, Donwest shared the Outstanding Community Involvement award with Geerlinks Home Hardware, and also took home trophies for Model Home, Production

A Donwest model home in Dalewood Meadow, St. Thomas. Home $250,000 - $350,000 and sales. The company’s community commitment has taken many forms, but two of the most striking projects were Donwest’s involvement in the 25% More Life Campaign (putting STEBHA and the City of St. Thomas on the map) and the new L&PS train station now located in downtown St. Thomas. A replica of the original that was torn down in the 1960s, it was originally built by the STEHBA for the International Plowing Match and is now the home for St. Thomas tourism. Donwest Custom Homes were a driving force behind this project.

Elgin This Month General Manager Terry Carroll Section Editor Business Beat – Bob Hammersley Regional Sales Manager Nelson Parreira

Of course, the business of building homes comes first. The company focuses on new homes in subdivisions as well as building custom homes on individual country lots. Early on, Donwest management understood that it needed to be ready to make design changes for each individual build. With an architect and a designer on staff, “we custom design based on the individual needs of the person,” Art says. Sometimes, the lot suggests a change is on order. The slope of the land or the surrounding environment may demand a new approach. In this, Donwest was a bit ahead of the curve in a practice that is now common among most builders in southwestern Ontario. Toronto subdivisions are different, Art says. “There, you’ll see three facades and three floor plans, and that’s all you get.” Another secret of success is that Donwest doesn’t have employees who swing hammers or pour concrete. Instead, the company works with professional sub-trades for basements, framing, drywall, roofing and so on, all of them independent contractors. Naturally, these independent contractors may be scheduling work with different builders at the same time. Excellent relationships over time are crucial for high quality work completed as close to schedule as possible. And understanding the difference in various subtrades is vital to achieving high performance. As Art says, “The guy showing up to dig a hole or pour concrete doesn’t want the same things as a trimmer who’s there with his tools all organized to work inside where it’s warm and dry. They are two different personalities.” Art points out that while the builders in St. Thomas / Elgin do compete with each other, they are all friendly competitors who keep the building standards high. It’s attitudes like that which make one thing apparent: Builder of the Year is not a matter of luck. Cover photo by Philip Bell, Shutter Studios

Graphic Design / Production Metroland Media Group Sales Representative Greg Minnema

Elgin This Month is a monthly magazine focusing on business and lifestyle issues and includes Business Beat, the St. Thomas & District Chamber of Commerce newsletter. The publication is available for pickup at no charge at news stands and other locations around Elgin County, as well as distribution to businesses and selected households.

Published monthly by Metroland Media Group Ltd., 15 St. Catharine Street, St. Thomas, ON N5P 2V7 519-633-1640 www.theweeklynews.ca/etm May, 2014

ELGIN THIS MONTH

INNES AS I SEE IT

Warmth and familiarity – a corruptible remedy by Jim Innes I received my last ‘roll up the win’ cup two days ago. I won a coffee. It was a pleasant return on my substantial, ongoing investment in the company. These small incentives are nice. However, I drink their coffee because the caffeine buzz feels warm and familiar, as does the adapted shape and earthen color of their buildings, the comfortable fit and earthen colour of their cups, and the well-trodden, habituated path round their drive-through. These warm familiarities are why I return. I’ve even gotten acclimatized to the wait. I remember being amused when MY coffee shop came out with dark roasted coffee not long ago. I was entertained for some weeks by my indignation towards this. And I remember a time last year when a particular stop decided to no longer carry MY raisin bran muffins. It was comical how unfaithful that felt. Ridiculously so. I wanted my familiar. And I wanted it packaged My way, the real way, the way it should be. I want the Canadian brew … My brew … the real brew … and no other! I don’t even want to be asked if I want anything else … I don’t like the choice … I just want to say “a large one and a half cream” and that be it. I don’t want to make any decision. Just plain and simple and easy … and sometimes with a raisin muffin to boot! And no matter how I prep myself not to whine to the innocent clerk at the drive-through, or whomever happens to be sitting beside me, I do it anyway … almost every time. In all seriousness though, we do need those warm familiar experiences to ground ourselves in the day. And we ought to be protective of them. According to studies, warm familiarities counter stress, sadness, and anxiety. They are ‘grounding,’ which means they help us to stay in touch with our body’s sensibilities and emotional fluctuations, such that we are fully present (in the moment) and most effectively responsive to our situations. Most of us have any number of such grounding habits. Unfortunately, these include self-comforting tendencies like smoking, excessive caffeine, and over eating. Nonetheless, for many of us, experi-

encing warmth and familiarity has become part and parcel of that which makes a good day. And so it should. However, a miserable itchy question is this: at what point does our self-protective grumbling become a cantankerous squabbling, creating more stress when we are feverishly trying to maintain through the familiar patterns of our day. And at what point, if ever, are we just plain wrong in wanting things to remain the same? Speaking to this, the same studies that argue the benefit for warm familiarities further explain that after a while, after warm familiarity has grounded us in a certain level of happiness or safety, the need for it decreases. This marks an increased resiliency for change and the ability to adapt our behavior to new ideas and circumstance. And so it appears, at least according to these studies, that when all is well, there is a natural rhythm flowing between our need for the familiar and our need to press forward and (quite literally) evolve in whatever we are about. As I see it, we all need those warm familiar feelings to ground us in our day. The challenge becomes determining the point at which our need for security stops and the creative work of progressing beyond the comfortable begins. Jim Innes is a clinically trained therapist and a priest at St. John’s Anglican Church

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Agriculture On The Farm

I’ll fly away by Janine Lunn There is one tiny feature of farm life that does not get much of the limelight, but ask anyone living on or near a farm, and they will surely have some stories about sharing their space with flies. I know people in newer, air-tight houses, and those in town will comment now and then about “that pesky fly” or even having a problem with multiple flies. But trust me when I say there’s more where they came from! Starting with the first signs of spring, the farm yard starts to perk up with the sounds of chirping birds, buds on the maple tree, leaping lambs … all the pretty things. But inside the farm house, we hear the faint buzzing sound of cluster flies bumbling around the window frames. Techniques vary on how to manage these small beasts: windowkits to trap them, or daily vacuuming which rids all signs of flies for at least a few hours. There is nothing like the faint “crunch” of flies on the floor to make a person doubt his or her housekeeping abilities! The real fun starts when the ground warms up and barn flies begin their season, or should I say seasons? Anywhere you’ll find livestock, you’ll find flies. I suppose they have their proper place in the food chain as most bottom-feeders do, but

in the yard and house, we’re hard-pressed to find on your forehead or shoulder and does a strange their redeeming qualities. They run through sev- dance of land-liftoff-land-repeat for what seems eral generations each summer, so if you haven’t like an eternity, just quick enough to avoid any met one part of the family tree in June, you’re sure swat coming his way, at least until you’ve given up to meet a distant relative by late August. and decided to start the day. They also perform Anyone who has planned a summer barbeque a strange weather forecasting service, delivering out here knows that while we always hope for a nasty bites to the ankle when a thunderstorm is clear, sunny day, we’re also keeping our fingers brewing. crossed for a slight breeze to keep the flies off If anyone has found a niche market involving the burgers and salads. And if the house happens the harvesting or processing of flies, I’m sure there to have any doors requiring a better seal, or any are a few farms in the countryside who would be quantity of children barging in and out a few glad to pitch in and share their wealth of barn fly dozen times a day, the barn flies are quite happy livestock. In the meantime, we’ll keep trying to to invite themselves in and call themselves house enjoy the finer things in life out here, and teach flies. Our children are becoming quite adept at our children that age-old phrase: “Shut the door. target practice as they have learned the fine art of Were you raised in a barn?” fly-swatter-handling from their dad. Even indoor mealtimes are more enjoyable after a round of fly Janine Lunn’s family operates swatting; for as soon as we sit still, they’ll find a a sheep farm, a source for place to land. local sheep’s milk cheeses. There’s nothing like booking the morning off from chores and early wake-up calls, than meeting a small friend at dawn; the character I call ‘repeat-landing-fly.’ This INTRODUCING THE guy picks a favoured place MICHELIN PREMIER A/S TIRE ®

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ELGIN THIS MONTH

BUSINESS & COMMUNITY Leadership

Leadership performance

Health Unit creating website to report on local food inspections

What hinders! What helps? by Cheryl Lester

Part 2 of a 4-part series

The original ‘spark’ for this 4-part series was ignited during student performances at this year’s Rotary Music Festival. Last month, Part 1 of Leadership Performance – What Hinders? What Helps? focused on two factors impacting leadership effectiveness and performance, i.e., ‘Preparation’ and ‘Practice.’ This month, Part 2 focuses on three more “P” factors – Presence, Passion, and Priority … 3. Presence: The state of being present … Although it may be difficult to actually measure, the degree to which you are actually ‘present’ – or not – is felt. Effective performance requires presence. Successful Rotary Festival musicians know this, as do good leaders. What hinders? Not getting enough sleep or exercise. Not eating right. Dividing or fragmenting your attention. Not preparing adequately. Being distracted by phone calls, texts, e-mails, or people. What helps? Besides good food, exercise, and enough sleep, strengthening and de-fragmenting your focus muscles through things like journaling, meditation, or other meaningful practices. Finding ways to quickly ground or recalibrate you, e.g. deep breaths, assuming your confidence posture. Reducing, or managing unnecessary distractions. Owning, acknowledging, and apologizing for your distractedness when it happens, then becoming present. 4. Passion: A strong feeling of enthusiasm or excitement for something … Musicians who perform from a source of passion make a lasting impression. Leaders who operate from their passion, enthusiasm or excitement inspire the best in others and the businesses or organizations they lead. What hinders? Not knowing what you’re most passionate about, i.e., the things that generate deep-seated joy and positive energy for you. Not having enough of them in your life, work, or relationships. What helps? Taking time to explore and notice in real-time what truly energizes you and

generates joy. Making a list of these things, then setting a weekly goal, and doing what it takes to include at least two of these things in your week. 5. Priority: The condition of being more important than someone or something else, and therefore being placed ‘first’ … To be successful, the young Music Festival performers identified and acted upon the right priorities. Leaders, who are able to discern and manage their time to deal with what’s truly important have an edge over those who are always in reactive mode. What hinders? Not planning. Not differentiating between small picture busywork and bigger picture essentials. Micro-managing and/ or failing to say ‘no’ or ‘not now’ to the people or things (including yourself ) that try to pull you away from the most important thing(s) on your list. What helps? Intentionally scheduling regular time on your calendar to update, prioritize, and create a plan of action for the most important tasks on your ‘to-do’ list at the front-end of the week, then reviewing the progress at the end of the week. Having the self-discipline and courage to say ‘no’ or ‘not now’ to things or people that pull you off those most important tasks. Incorporating meaningful accountability to help keep you on track and moving forward with the important stuff. Next month, Part 3 of this 4-part series will feature the next three factors, i.e., Perspective, Purpose, and Process. The remaining factors – Perseverance, Progress, and Principles – will be covered the following month in the fourth and final article in this series.

Cheryl Lester, Eagle Tree Leadership, is an international leadership coach known for her ability to help people improve their performance and effectiveness.

by Jim Reffle

Elgin St Thomas Public Health is creating a system to post reports of inspections of area food premises onto a website. Food premises are any location where food or milk is manufactured, processed, prepared, stored, handled, displayed, distributed, transported, sold or offered for sale. Public Health Inspectors check to make sure that the standards and requirements covered in the Ontario Food Premise Regulation are being followed and to see if there are any immediate risks to the safety of the food being provided to the public. If conditions observed during an inspection are such that they constitute a health hazard the operation will be ordered to be closed under the authority of the Health Protection and Promotion Act, until conditions can be cleared by the inspector. Charges can also be issued using tickets or court action, depending on the severity of the violations. In 2013, Public Health Inspectors conducted over 875 routine inspections at area food premises. Seven charges were issued and four orders were issued. Inspectors also responded to 79 complaints and 140 public inquiries. The website would also include any charges or other legal action for violations under the Regulation. Results of a public survey done previously by the health unit showed a very high level (95%) of public support for having on-line access to inspection results. The vast majority (94%) of respondents favored signage-based disclosure. 62% of respondents had eaten at a restaurant with a posted sign before, and of those, 90% felt the posted inspection sign influenced their decision to dine. With regards to online disclosure, almost all respondents (97%) reported choosing a restaurant before leaving home at least some of the time. 73% felt they would look up inspection results before dining, but even more respondents (95%) favored online disclosure. The website inspection reporting system is the first phase of providing better public access to this information. The next phase would be the use of signage. Stay tuned for more about the launching of this new system over the next few months. For more information about food safety, contact Elgin St Thomas Public Health at 519-631-9900 or visit the Health Unit website. Jim Reffle is a certified Public Health Inspector and the Manager of Health Protection at Elgin St Thomas Public Health.

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Business & Community Mediation

Dealing with challenging behaviours and then come up with an action plan. Your docby Neal Ambrose Have you ever been in a meeting or negotiation tor would not jump from your symptoms to an or any conversation where the other person is be- action plan without considering a diagnosis and ing unreasonable, uncooperative and down-right possible options first. Mediators do the same. rude? It makes for a difficult and frustrating interTake the stubborn, inflexible, positional party action, one that usually ends badly. When confronted with this type of difficult in mediation (symptom/problem). The mediator would consider a number of situation, our normal reaction possibilities in making a diagis to counter in a similar way. For example, if the other person ...the behaviour nosis. Why is this person acting this way? Has being stubis taking a very strong position, is often masking born worked in the past? Is he we take an equally strong (and afraid of losing face with his often opposite) position. If the some other boss if he appears to be weak person is attacking us personally, issue... and settles? Has her boss told we often attack back, in many her not to settle? cases with words that we cannot Once the problem has been take back later, ultimately doing harm to the relationship. We see a problem, we diagnosed, the mediator looks at possible ways to handle the behaviour. The mediator might ask the want to fix it! But are we really fixing anything? Mediators often face similar situations when parties why they are taking their positions and try trying to get parties to reach a resolution to their to find some interests within those positions that dispute. Parties can be very stubborn and stick work for both parties. Perhaps a position should to their positions and often discussions will get be seen as one possible option to resolution (but emotional and lead to personal attacks. Mediators not the only one). If the behaviour is about “saving face,” the mediator might help come up with need to think like doctors at times like these. Doctors? Well, let me explain. If you were to go a way to do that and still resolve the dispute. The to your doctor complaining of a headache, your mediator might talk about the party’s BATNA, doctor would ask you what your symptoms (prob- the perceived best alternative to a negotiated lems) were. He or she would then consider a diag- settlement, and see if it is really as good as the nosis (why were you having headaches?), consider party thinks. If the alternative is not that good, options that could help relieve your headaches, the party may be willing to discuss other options

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and settle. If the alternative is strong, a party may just reject the offer on the table and end the mediation. The mediator attempts to manage the difficult behaviour and move the mediation process toward a resolution. How about the party who is rude, argumentative and personally attacks the other person? The mediator needs to analyze why this is happening. Is the person upset and needs to vent? Has this behaviour worked for before? Has someone said something upsetting? Does the person feel disrespected? In situations where you are dealing with difficult behaviours, remember to take a moment to consider why this is happening (diagnose the problem), identify a number of possible courses of action to deal with the behaviour, and then take action. This is about the behaviour, not the person. Dealing with difficult behaviours becomes easier when you remember that the behaviour is often masking some other issue. Figure that out and you will have a successful mediation or simply a better conversation.

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ELGIN THIS MONTH

Healthy Living SELF DISCOVERY

Don’t let people walk all over you Set boundaries and expectations by Anouschka Van den Bosch

The bucket is heavy as a walk across the paddock. The mash is sloshing in the bucket, and Yukon and Grace, two beautiful Canadian horses, are impatiently waiting for their dinner. As I come closer, Yukon comes to the fence ready for me to drop the first scoop of the mash in his bucket. He sticks his head into the bucket and comes back up with a face full of mash and his ears pinned back. Now I am not a true horse person, but I know that is not a good sign, and I move back from the fence. My friend who owns the horses is behind me and watched me step back. She quickly points out that Yukon is being disrespectful. By pinning back his ears, he’s establishing a boundary for me – to step back when I am feeding him. She offers me some suggestions for next time, and we continue our conversation

“he comes back up with his ears pinned back”

about boundaries and horse behaviour as Yukon and Grace chomp away at their mash. Driving home I think back about my experience with Yukon and how boundaries play such an important part in our lives. We have boundaries in our personal lives and our careers. I know from experience that if I don’t set boundaries or expectations, I can be taken advantage of or do things that are against my values. I hear it all the time in my coaching practice and at work as a human resource professional: Friends that have crossed the line, family members that have taken advantage of a situation and employ-

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ees that seem to work by their own rules. I know for myself I want to please people. I don’t always like to rock the boat or be the tough guy. Sometimes it is just easier to give in or allow a situation to unfold when you know that boundaries have been crossed. Setting clear expectations is what I usually advise my clients or supervisors. And what does that look like? Well, you need to know for yourself what your limits are. Did your friend stop in for the fourth time uninvited although you had told her that you did not appreciate that? And you still let her in and stopped what you were doing? Your friend now knows that she can stop by anytime regardless of what you say and you will drop anything for her. It is okay to kindly suggest she stop by another time when you have more time to talk. This shows mutual respect for each other and the friendship At work I often hear about gossip issues. As a supervisor or manager, you get all the stories of what so and so did or did not do. You could lean into it and take it all in and become part of the gossip or you can clearly state that what you just heard was hearsay, and until someone can provide concrete facts, you will not participate in the story. This will send a clear message that you are only interested in the facts and will support the team in making changes only when the facts are presented. Setting boundaries and clear expectations is about respecting one another, but more importantly it is about respecting yourself. Yukon and I are still working out our boundaries. There is much to learn from horses but that would be a story for next time. Anouschka Van den Bosch is a Human Resources Professional and Certified Life and Career Coach.

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ELGIN THIS MONTH

• May 2014 •

First-time winner Speech-Language Pathologist and new Chamber Member Mo Oshalla (left) is all smiles as he receives April Business After 5 St. Thomas Roadhouse gift certificates from Chamber Member Services Representative Jeff Sheridan.

Metcalfe Gardens Retirement Residence 25th Anniversary! Date: May 14 Site: St. Thomas Seniors Centre, 225 Chestnut Street Doors open at 5, Prize Draws and Sponsor remarks at 6:15

The St. Thomas & District Chamber of Commerce Free Enterprise Awards Program is a celebration designed to honour the successes, the entrepreneurship and the spirit of businesses, organizations and individuals that truly distinguish themselves from opportunities within our area. All of our winners must be more than business successes; they must be community successes with evidence of entrepreneurial strength plus dedication to the civic, social or cultural health of our region. On May 7, marking 40 years since the launch of the Awards in 1974, we will continue our proud tradition with the 2014 Awards Reception at St. Anne’s Centre. You’re invited to attend the Free Enterprise Awards Champagne Reception featuring all of your favourite beverages and exceptional hors d’oeuvres, 5:30 to 7:30 p.m. Tickets are $30 per person, advance sale only, via the Chamber office or website. Four awards will be presented this year, in two categories. Details on all winners are featured throughout this issue. Free Enterprise Master Awards Since the inception of the Free En-

terprise Program these awards have recognized businesses, organizations and individuals who have made significant, all-encompassing contributions within the local communities served by the Chamber. The recipients are those who are proven leaders, as evidenced by their repeated success in endeavours which relate to our economic, social and civic well-being. Although it is not one of the criteria for recognition, receipt of one of the Free Enterprise Master Awards is generally regarded as a "once-in-a-lifetime" accomplishment. No more than three winners may be named in any year. This year, one award will be presented to Gorman-Rupp of Canada Ltd. Free Enterprise Merit Awards In 1988 the awards program was expanded to include additional presentations of the Free Enterprise Merit Awards. Recognition is made to those businesses or individuals nominated for recent or specific, individual accomplishments. There is

New map, with app!

Free admission to all personnel from any business or organization that is a Member of the St. Thomas & District Chamber of Commerce.

Chamber president Bob Hammersley (left) and Impressions Printing sales manager Troy Rick announce a new concept for the Chamber of Commerce directory and tourism map of St. Thomas at the April Business After 5. Advertising is currently being sold for the new map, which includes a new mobile app feature.

Business Beat Table of Contents Master Award ........... Page 10 Merit Award .............. Page 11 Legal Business .......... Page 12 Merit Award .............. Page 13 Pro Text ..................... Page 14 Merit Award .............. Page 15 New Members........... Page 16

May, 2014

no limit to the number of times any business, organization or individual may receive a Free Enterprise Merit Award. This year we will celebrate 3 Merit Award winners: • Pets 4 Life • Kathy Cook • St. Thomas Elgin General Hospital Recipients in both Free Enterprise Award categories are chosen by the Chamber's Awards & Recognition Committee, headed by the immediate Past Chair of our Board of Directors. Chairing the 2013/2014 Committee is Jason White of Steelway Building Systems. Committee Members are responsible for an ongoing collection of potential recipient names and invite suggestions and recommendations from the community at any time. The Chamber sincerely thanks the Members of our Awards & Recognition Committee for their work on this major project. They are: Laura Woermke of the St. Thomas Elgin Public Art Centre; Mark Lassam of Lassam & Co. Chartered Professional Accountant; Allan Weatherall of Project Ojibwa; and Rob Mise of myFM Radio. Chamber CEO Bob Hammersley is our staff liaison to the committee.

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2014 Free Enterprise Awards

All in good taste

Our hors d’oeuvre and beverage selections at the Free Enterprise Awards Reception are also celebrations of local excellence. Food services will be offered by Catering by James Meadows with these tempting selections:

Buffet Style

Truffled Popcorn Grissini Breadstick with Three Sauces Fresh Bruschetta with Baguette Crisps French Countryside Crudité Cheese Presentation Fruit Spears

Butler Style

Caramelized Onion & Brie Tart Tenderloin of Beef with Horseradish Aioli Andalusian Gazpacho Shots Thai Shrimp Cocktail Potato Croquette with Blackberry Mustard Sauce Lobster Bisque & Lemon Oil Shot Chocolate Dipped Macaroons Fresh Berries & Cheesecake Canapé Chocolate Profiteroles

Full, standard bar service will be offered with two refreshment tickets included in the event admission price. Quai du Vin Estate Winery has just joined the VQA (Vintners Quality Alliance) and the first of their wines to be VQA designates will be on-hand: the white choice is their 2013 Sauvignon Blanc and the red will be their 2013 Merlot. Another first: our Champagne Reception will also feature a new sparkling bubbly from QD V.

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2014 Free Enterprise Master Award Gorman-Rupp of Canada Limited is located at 70 Burwell Road in St. Thomas and is a wholly owned subsidiary of the Gorman-Rupp Company headquartered in Mansfield, Ohio. Gorman-Rupp is a leading designer, manufacturer and international marketer of pumps and related equipment (pump and motor controls) for use in diverse water, wastewater, construction, industrial, petroleum, original equipment, agriculture, fire protection, heating, ventilating and air conditioning (HVAC), military and other liquid-handling applications. In 1956, the Gorman-Rupp Company acquired an 11-acre site in the east end industrial district of St. Thomas. In 1957, the first Gorman-Rupp Canadian employees were added to the staff and plans quickly developed for the manufacturing facility. Construction soon began on a 12,000 squarefoot assembly facility. Original plans called for pump parts to be machined in Mansfield, and then shipped to Ontario for assembly to the drive unit. The Canadian operation would offer the entire line of Gorman-Rupp pumps as well as those products offered by Gorman-Rupp Industries. Gorman-Rupp of Canada Limited became the newest member of the Gorman-Rupp Company holdings with a grand opening ceremony in May 1960. The St. Thomas plant has evolved to become a 62,000 square foot manufacturing facility and Gorman-Rupp of Canada Limited recently marked its 50th year Anniversary in our community, marking the occasion with a significant investment in production facility technology / upgrades / expansion.

Business Beat Published by Metroland Media Group Ltd., and delivered to businesses in St. Thomas and Elgin Country For complete information on the St. Thomas and District Chamber of Commerce, reach us at: 115-300 South Edgeware Rd., St. Thomas, Ontario N5P 4L1 Telephone: 519-631-1981 Fax: 519-631-0466 E-Mail: mail@stthomaschamber.on.ca Website: www.stthomaschamber.on.ca President & CEO Bob Hammersley Accounting Coordinator Susan Munday Member Services Jeff Sheridan

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Gorman-Rupp of Canada Limited, 2014 Free Enterprise Master Award

The Company contributes its success to long-term product quality, application and performance combined with delivery and service, and continually develops initiatives to improve performance in these key areas. • Certified ISO 90002 • 31+ employees • Community volunteer & financial support directed to local programs / projects including: STEGH; United Way; Timken Centre; Fanshawe College. • Company policy - use of local suppliers and businesses • Business supporter of St. Thomas Airport facility • Ongoing innovation / investment in Canadian Facility to remain competitive in international market and maintain plant operations even during economic downturns including application of job share vs. employee layoffs. • Maintains very close relationship with company retirees. • 50+ years operations in St. Thomas • Extended use of Gorman Rupp property offered to City for all types of recreational activities • Fanshawe College supporter via apprenticeship programs • Ongoing community supporter of sports teams, junior achievement. Gorman-Rupp of Canada Limited is an icon in this community. The St. Thomas & District Chamber of Commerce is proud to celebrate their success and strong community support.

St. Thomas & District Chamber of Commerce 2014 Board of Directors Chair: Laura Woermke St. Thomas Elgin Public Art Centre Vice-Chair: Ross Fair Fanshawe College Vice-Chair: Dan Kelly Dowler-Karn Ltd. Treasurer: Mark Lassam CPA, CA Lassam & Co. Past Chair: Jason White Steelway Building Systems Director: Sean Dyke

St. Thomas Economic Development Corp. Director: Monty Fordham Fordham Brightling & Associates Lawyers Director: Brian Helmer Reith & Associates Insurance & Financial Director: Jeff Kohler City of St. Thomas Director: Phil Mauer Phil Mauer & Associates Inc. Director: Ginette Minor Alexelle Slipcovers & Décor Director: Rob Mise myFM 94.1 Director: Allan Weatherall Elgin Military Museum – Project Ojibwa

2014 Free Enterprise Awards

Free Enterprise Award of Merit #1 The Cook family has been a stable part of the automotive service business in St. Thomas for decades. This award celebrates the success of a thirdgeneration family member who is making a name for herself in many ways. In the last 3 years, our winner has opened two new businesses and become active in renewal and expansion of others while creating at least a dozen new full-time and part-time jobs. As the owner of NAPA AutoPro, Uniglass Plus/ Ziebart, and Lifeline Warranty, Kathy Cook has led her businesses through the last several years of difficult economic times. She has been able to attract high-quality, customer-focused and highlytrained individuals as employees and launched a capital reinvestment program that will renew the overall appearance of their site. Kathy has extensive education backed with selfconfidence and experience. Her post-secondary education work began with a Bachelor of Commerce degree and has been followed by Masters degrees in 3 disciplines; Business Administration (MBA); Public Administration (MPA); and Science (MSc). Her education and experience combine to deliver an attitude to maintain a positive environment for employees and great company relations with the community. In one of two nominations for Kathy that were submitted to our Awards and Recognition Committee, she was identified as a trail-blazer focusing

part of her energy toward under-serviced needs of a tire storage area, and government registration as women and seniors; people who often fall prey a tire recycler and fluid recycler. The businesses to less than ethical service providers in the auto also make all of their recycling initiatives available industry. without charge to the public. Community values and concerns are also part Kathy has pledged to make continuing investof her focus, as is the need to stay on top of every ments in skills and technology and to continue aspect of the auto business and extensive infor- on the path to maintaining a clear and solid mation ranging from detailed government regu- business focus based on customer service and lations to trends and opportunities in customer community support. service. The list of community projects and causes that she and her businesses support is extensive and ranges from serving with the Board of Directors at her church to participating in projects like the Christmas Fantasy of Lights and helping with professional bodies in the auto sector. A firm supporter of the environment and recycling, she has implemented in the last 36 months additions and improvements that include a steel hopper to recycle scrap metal, Merit Award winner Kathy Cook, a trailblazer in automotive service.

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Legal Business Events and News of Interest to our Members

Ned’s bleeding heart by Monty Fordham Around 200 years ago, or so the legend goes, an Englishman named Ned Ludd, disgruntled by growing technological advances, particularly in the textile Monty Fordham industry, recruited and led a band of saboteurs who went about trashing the offending machinery. However, being more than a little on the wrong side of history, Ned’s efforts went largely unrewarded, and, although his descendants (myself probably among them) live on, fondly referred to as “Luddites,” technology stubbornly marched on. As for Ned, and his band of merry men, they were forced to retreat to Sherwood Forest, where they lived a simpler life, but continued to harass the captains of industry of the day – no wait, that was a different guy. Although old Ned would

probably be gratified to learn that his T-shirt is today still being made in a sweat shop, I wonder what his reaction would be to the modern commercial and personal dependence upon computer technology. As well, what would he think of the recent cyber-hysteria known as “Heartbleed?” Would Arthuro Solis-Reyes be one of his merry men? And who da heck is Arthuro Solis-Reyes? In April, (an appropriate month), it became apparent to officials at the Canada Revenue Agency, that someone had hacked into their computers and made off with some 900 Social Insurance Numbers. In fact, the system was shut down for several days, and the deadline for filing tax returns extended. Although, the security breach was certainly suspected to be by way of “Heartbleed,” this sort of thing was unheard of in CRA history.

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bigger than the Y2K bugs. But actually, “Heartbleed” is not really a “bug” in the conventional computer sense. In fact, it was given the catchy name by the organization that first discovered the computer vulnerability which is at the heart of the problem, around 2 years ago. I will let the antiLuddites among us elucidate upon the nature and extent of the “Heartbleed” problem, as well as the recommended solutions. However, all businesses and individuals who are on-line need to pay attention. “Heartbleed” is a kind of programming error in certain versions of “OpenSSL”. A corrected version of OpenSSL has been released. I understand removal of the old version and installation of the new one addresses heartbleed is not the issue. All of this should probably be performed by a trained profesreally a bug in the sional, unless, of course, you have conventional the tech savvy of Mr. Solis-Reyes, computer sense or his classmates. As well, there are a couple of websites which may be of assistance. One is “Heartbleed,” set up by the guys who discovered the problem, Well, as the saying goes, and “Mashable,” which contains advice on movthe Mounties always get ing forward. Internet service providers should be their man. And, in this sending information to users shortly. case, the trail seems to A few years back, when I was a student, there have led to a 19-year-old weren’t too many kids enrolled in computer scicomputer science stu- ence. It was a bit like studying anthropology bedent at Western Univer- fore Darwin came along. I can remember thinksity in London. And he ing when I saw them with their pocket protectors has been charged with, and slide rules, “What are you going to do with wait for it, “unauthor- a degree in computer science?” The question now ized use of a computer” is “What do we do without one?” I can’t help but and “mischief.” Whew! think “Heartbleed” is just the beginning. Another mischievous Oh well, I guess Ned and I will saddle up our computer interloper off horses and go deliver some letters. We’ll be back the street. by sundown. The guilt or innocence Lawyer Monty Fordham prepares this monthly of Mr. Solis-Reyes will column for the St. Thomas & District Chamber remain uncertain for a of Commerce and our Members. Monty is also time. (Wheels of justice a volunteer serving on the Chamber’s Board of and all that.) But for Directors. Questions, comments and suggestions now he’s certainly put for future columns are welcomed by Monty at London in the news for his office: Fordham & Brightling Associates – something other than Lawyers, 4 Elgin Street, St. Thomas. Telephone unemployment and 519-633-4000, FAX 519-633-1371 or ebeer. To paraphrase Joe mail: montyfordham@4elgin.ca Biden, this is big. Even

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2014 Free Enterprise Awards

Free Enterprise Award of Merit #2

Glenn and Sherry Forrester, Pets 4 Life, have increased sales volume by over 100% in 2-1/2 years. to provide attractive glass door display freezers to show off their new packaging to customers. It has been a win-win relationship with their distributor, Freedom Pet Supplies. Their sales volume has increased by over 100% in 2-1/2 years – from 105,000 lbs. shipped in year one, to the current rate of about 225,000 lbs. per year. They have expanded their base of retail outlets from 145 to over 200 expanding retail sales into Quebec and Eastern Canada. Locally, Briwood Farm Market is part of that group. They’re

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in stores from Charlottetown, PEI to Winnipeg with the heaviest concentration of stores in southern Ontario, especially in the GTA. There has been further expansion into Manitoba in the last year and the rest of western Canada is part of the plan. Pets 4 Life is currently expanding the product line to include pet treats such as Smoked Tripe, Dehydrated Chicken & Duck Feet, Rabbit Ears, and Dehydrated & Smoked Salmon. At a time when many businesses have downsized and fought for survival, Glenn and Sherry were growing their business both in the local and in the national markets. Their strong commitment to producing the highest quality products, with no compromise on the quality of ingredients and the care in production makes them stand out in the pet food industry. Community involvement and support is another part of the fabric of the Forresters, and has nurtured their belief that the St. Thomas area is the best place to be. From participation in local sports to lending professional expertise, both Glenn & Sherry give and give back. Glenn served as a business director representing Elgin County on the Workforce Planning and Development Board until he had to step down due to the growth of Pets 4 Life. He is also a former Director and Treasurer of the St. Thomas & District Chamber of Commerce.

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Pets 4 Life is a family-owned manufacturing company based in St. Thomas and has recently expanded to larger premises on Currah Road. Owned by Sherry and Glenn Forrester since August 2010, the company remains committed to creating Canada's premiere holistic gourmet raw pet food, treats and supplements. Pets 4 Life started out with Sherry, Glenn and 2 employees and has grown to now employ people 6 full-time and 3 part-time (plus themselves). They have an open relationship with staff, and share the status of the business with them so they can feel like they are part of it – both the successes and the failures. Clients are, of course, important and they go out of their way to try and satisfy any individual needs. Keeping close to the stores that carry their products helps them understand the market and fine tune their products. They look after their suppliers as they would like to be treated themselves by their customers. Pets 4 Life management and staff believe if they don’t maintain strong suppliers, they can’t grow and achieve success. When Glenn and Sherry took over the business 3 years ago, the company had a good product, but the format was not convenient, and the packaging was not attractive. They took the food product and made it into convenient 1 oz. medallions that were easy to thaw and serve, and packaged it in attractive, recyclable packaging that stood out in the stores. Their distributor partnered with them

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Pro Text Events and News of Interest to our Members

Hosting of special events by Joanne Fisher

As summertime approaches, often organizations or individuals are involved with hosting special events either as the manager or operator or even as an event sponsor. There are many risks associated with hosting such events and special consideration should be given as to whether a special event insurance policy is put into place, especially if alcohol is involved. Factors to keep in mind are: Injury risks – Employees, friends, volunteers, family members who attend the event may be injured during the event. Often activities are involved such as the serving of alcohol, games or rides for adults or children, or perhaps a fireworks demonstration. Because these events may not be normal for your organization or daily life, extra care is required to minimize risks to persons attending or yourself as host. As the occupier of the premises, you and/or your organization are responsible for all those attending the event. You have a duty to protect all attending from all foreseeable harm. Some thought and extra precaution must be taken if: • Alcohol is involved • Children or minors are in attendance • Dangerous activities are undertaken such as boating and some sports • Gambling is involved • Large crowds are in attendance Applicable permits should always be obtained to help reduce liability or violations.

It is important to understand what risks might be involved with the event and ways to protect yourself and/or organization from being the target of a lawsuit as a result of injury or sickness sustained at your event. • If your event involves physical activity, perhaps a waiver or informed consent should be completed • If there is food at the event, additional risks could be injuries such as burns, food poisoning or fires. If a caterer is hired, has evidence of insurance been requested? • If transportation is required, what type will be used and is proper insurance in place in the event of an accident? • If the event is outdoors and weather is bad, is there a contingency plan in place? • If alcohol is to be served, will proper licensing and serving or site rules be in place? Special consideration should be given to alcohol liability and whether a policy specifically for that risk should be obtained. • If you have activities being contracted out such as face painting, clowns, inflatable bouncies, etc., has proper insurance documentation for their exposure been obtained? • If minors are in attendance, a higher standard of care and supervision is required • If cash is on the property for a fundraiser, proper financial management practices must be

observed to prevent theft • Is your facility appropriate for the event? Is there adequate space for the number of people you are expecting and, if there is bad weather, has a contingency plan been put in place? • It might be a good idea to design a site map, indicating all exits and entrances. That way, in the event of an emergency, patrons are able to leave in an orderly fashion. Whatever your event, be it a backyard barbecue to a large fundraiser, the potential for injury is always present. It is your responsibility as the host or manager of this event, to minimize potential dangers to yourself as well as your patrons. Special Event insurance policies including or excluding alcohol are available for just such events. Premiums are very affordable and the process is easy. While no one ever plans for something to happen at their party or event, with some good preparation, planning and a policy in place, you can sit back, relax and enjoy yourself. This column appears monthly in Business Beat and has been prepared by Joanne Fisher, RIB (Ont), Commercial Account Manager at Reith & Associates Insurance and Financial Services Limited, 462 Talbot Street, St. Thomas. Questions and comments are welcomed by the writer at 519-631-3862 or via e-mail: info@reithandassociates.com

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www.chambers.ca May, 2014

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2014 Free Enterprise Awards

Free Enterprise Award of Merit #3 This award presentation breaks from tradition to celebrate and recognize an organization that isn’t a strictly a business but is a very significant force in our community as an economic driver, one of our largest employers, and an important service provider. It’s also an organization that has been making incredible strides in performance and service, and will soon break ground on a critical project that will pay dividends to St. Thomas & District for decades to come. The St. Thomas Elgin General Hospital is a vital part of our regional economy. It’s also an organization we celebrate as a trail-blazer, a leader and an innovator. In the last 12 months we’re proud to see our community hospital recognized as having the lowest ER wait times The St. Thomas Elgin General Hospital – a leader and an innovator – is a vital part of our regional economy. in the province. It’s also no small feat that STEGH, for the bring people and processes together in a way that date, and look forward to the rewards they will fourth year in a row, has been named winner of pays a huge reward for our community. bring for our future. the Platinum level Quality Healthcare Workplace In the economic and Award from the Ontario Hospital Association and business environment tothe provincial Ministry of Health. As well, the ad- day, and going forward, we dition and opening new space for the 15-bed men- know that quality-of-life tal health care program this January has brought a and community services new dimension of service and care. will be key ingredients on Raising the bar on excellence in every aspect of any path to progress. We hospital operation is the outcome of intense work see the focus of our hosby hospital management & staff, volunteers and pital aimed like a laser in the entire community. A process they call the exactly the right direction. “Transforming Care” journey has been modeled afOver the coming days, ter the Toyota system based on the ‘lean’ approach weeks and months, the which is responsible for many successes in business St. Thomas Elgin General THE A/C SYSTEM and industry, and it’s also involving support by lo- Hospital will launch new cal manufacturing experts trained in the art. Com- activities that continue its SERVICE SPECIAL INCLUDES: munity and patient surveys and focus groups are transformation and im• Evacuate and recharge A/C System playing a part, and community plus government provement. We celebrate • Includes Freon top up to 1/2 lb support in funding means tools and technology their accomplishments to • Check high and low side pressures • Clean debris from condenser Reg. $79.99 Mothers Against • Function test hvac system • Written estimate for repairs, if required Drunk Driving

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Member News Events and News of Interest to our Members The St. Thomas & District Chamber of Commerce proudly welcomes the following businesses and individuals as our newest Members. Those listed below were accepted as registered Members March 16 to April 15, 2014. Once an organization registers with the Chamber, all personnel (owners/managers/staff) within the organization have full access to all Chamber programs, projects, events and services. Gurr Auto 8 Duckworth Avenue St Thomas, ON N5P2A8 Phone: 519-637-9861 Email: john@gurrauto.com Website: www.gurrauto.com Contact: John Gurr, Owner Buyers Guide Categories: Auto Repairs; Auto Services; Tires - Sales & Service Products & Services: Gurr Auto is a high tech automotive shop that believes in old fashioned and personalized customer service. The Gurr Auto logo may look retro, but the services offered are far from it. At Gurr Auto their client relationships are reminiscent of bygone days, taking the time to know and truly care about their clients. Gurr Auto is a new St. Thomas business being built on the motto "We will not let you down!"

and no one will work harder than their team of technicians. In order to stay true to their motto, their technicians continually study and train on all new technologies. Gurr Auto is your dealership alternative! Dynamic Edge St Thomas, ON Phone: 519-631-2406 Email: jacqueline@peoplefocusedconsulting.ca Web: www.peoplefocusedconsulting.ca Contact: Jacqueline De Leebeeck, Owner Buyers Guide Category: Strategic Planning; Business Advisory Services; Management Consulting; Training Services Products & Services: Dynamic Edge is a business consulting and facilitation resource located in St. Thomas and serving the greater Southwestern Ontario region. Their philosophy is simple people focused. This means listening to the experiences and tapping into the wisdom of the people who give life to the mission: • engage employees in change • open communication from bottom to top • develop initiatives with buy-in where it matters • develop leadership capacity at all levels • improve retention and productivity

Contact Dynamic Edge today to discuss how they can help you grow your business. Schooner Window Cleaning St Thomas, ON Phone: 519-709-6299 Email: schoonerwindowcleaning@rogers.com Web: schoonerwindowclean.wix.com/stthomas Contact: Arthur Cooper Buyers Guide Categories: Window Cleaning; Janitorial Services Products & Services: Schooner Window Cleaning is committed to delivering the highest level of quality, professional and reliable service to their clients. Just "one call" they clean it all. Schooner Window Cleaning will act as a hub to provide Maid Service, Commercial Cleaning, Power Washing and Window Cleaning. Their objective is to be the industry leader in providing true convenience to all of their clients. Schooner Window Cleaning approaches every job with an eye on their core corporate values: • Superior Customer Service • Excellent Quality • Professionalism • Success through teamwork • P.O.P. - Passion, Ownership & Pride Schooner Window Cleaning is fully insured and now serving St. Thomas & District. Call for your FREE quote today! Simply Pure Water MyWaterGuy.ca 123 Wellington Street St. Thomas, ON N5R 2R5 Phone: 519-777-9498 Email: chris@mywaterguy.ca Web: mywaterguy.ca Contact: Chris Patriquin Buyers Guide Category: Bulk & Bottled Water, Water Treatment Products & Services: Simply Pure Water - MyWaterGuy.ca specializes in bottle-less and bottled drinking water solutions for your home, office and industrial drinking water needs. A strong community supporter, they are a proud partner of the St. Thomas Elgin General Hospital Foundation. Simply Pure Water - MyWaterGuy. ca is your personal, professional local water expert! Call for your quote today.

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Lifestyles Our Heritage

Heritage Port Burwell

Lake life and history in a small port village by Katherine Thompson

the lighthouse to its original beauty after years of storms had worn down the structure. Today adventurous types are encouraged to climb the 56 steps to the top of the lighthouse for an unforgettable panoramic view of the village and harbour front. In 2013 The Museum of Naval History began offering tours of the 295 foot HMCS Ojibwa submarine. These exciting experiential tours take visitors inside the life of submariners and bring a greater understanding of the important role that submarines played during the Cold War. Located within steps of each other, these three locations are sure to provide an interesting and educational experience for history lovers of all ages. For more information about the Port Burwell Marine Museum and Historic Lighthouse visit www.bayham.on.ca and to learn more about the HMCS Ojibwa visit http://projectojibwa.ca.

Nestled on Lake Erie's north shore, Port Burwell Lake Erie to other parts of Upper Canada. The is a marine heritage enthusiast's dream destina- museum is home to the area’s finest collection of tion. Home to three significant marine heritage lighthouse lenses and pier markers. Also exhibited attractions, Port Burwell is the perfect place to are artifacts recovered from shipwrecks, ship moddelve into the history of life on the waters of Lake els and many other maErie, the most tumultuous of the Great Lakes. rine artifacts related to Located at 20 Pitt Street in downtown Port the history of Lake Erie. Burwell, the Marine Museum reveals the realities Located just across the of life in a small Lake Erie port village through street from the museum, a unique blend of marine and local history. The the Port Burwell Histormuseum displays depict the booms and busts ic Lighthouse was conof Port Burwell’s economy structed from its beginnings as an imin the the perfect place portant centre of shipbuild1840s to delve into the ing in the Talbot Settlement a n d to its status as a prominent is one history of life on shipping port connecting of the the waters oldest wooden lighthouses on Lake Erie's north shore. This lighthouse played an imm $10.99 • 9am – 1p portant role in guiding bacon, ships to safety from Pancakes, waffles, much more d an it fru , ns ow fierce Lake Erie storms hash br and juice for over 165 years. The Includes coffee, tea first lighthouse keeper was J.P. Bellairs who took care of the light until 1852. He was followed by four generations of the Sutherland family who diligently R e s ta uRan kept the light for over t 1 8 4 S unset D a century until 1962 r iv e St. Th when it was decommissioned. In 1986, a (519) 63omas 7-2757 Mennonite craftsman Licensed under L.C was hired to restore .B.O.

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Famous for our t a Breakfast Buffe Sunday 17

Aylmer & Area Chamber of Commerce

Saaroos family celebrates 20 years owning Elgin Feeds Wilf and Joanne Saarloos along with their family and staff are excited to be celebrating 20 years of ownership of Elgin Feeds and Country Store. In 1979, Wilf began working at the former Elgin Co-op as a summer student and continued working in the feed industry in the Aylmer and Dorchester area. He returned to Elgin Co-op (now Topnotch Feeds) in 1990 as the Manager and Wilf and his wife Joanne purchased the business in 1994 and changed the name to Elgin Feeds. Since then the business has grown and improvements have been made to the 80 year old grist mill, grain elevator, gas bar and retail space. This ‘niche mill’ and elevator manufactures approximately 10,000 tonnes of custom and specialty feed a year which suits our Aylmer and area farmers. Wilf said he has seen many changes over the years and the farming industry evolve to. Today we work harder to foster existing relationships and to meet the nutritional needs of our farmers and the agriculture industry. Elgin Feeds and Country Store have also expanded into a large retail space, greenhouse, garden centre and 24-hour card lock fuel depot. Currently the business employs 10 full time workers, a few parttime staff and has two feed delivery trucks. The newly renovated ‘country store’ features farm

fresh brown eggs, Bright’s cheese, Johnson and Norpac Meat Products and other local made products. The greenhouse and garden centre have a variety of garden plants including trees, shrubs, annuals & perennials, pond & pool supplies along with ‘unique’ garden décor and furniture. The retail store carries animal health & equine products, a complete line of small animal and pet food and supplies, bird seed and feeders, work clothes and boots, propane tank refills, hardware & fencing supplies as well as a large selection of farm toys. What makes Elgin Feeds and Country Store different? Customer service, product knowledge, variety of quality products and unique items not found at a big box store. Teresa Pressey, Store Manager is quick to point out that her store isn’t just for rural people and that the staff is working hard to achieve the ‘country store’ feel. Elgin Feeds and Country Store is actively involved in their community by supporting the Aylmer Fair, local 4-H and horse riding clubs. They are also a big supporter of Helping Paws and Pet Rescue which is operated by the Store Manager Teresa Pressey. Elgin Feeds and Country Store have been busy in 2014. Some of the 2014 events have been the

20th Anniversary Party with a free BBQ lunch for customers, kid events & mill tours. They have also hosted a Can’t Wait ‘til Spring Party and Horse Seminar. Upcoming events at Elgin Feeds and Country Store: May 10th Charity BBQ – proceeds to Haiti, May 29 to 31 Electronic Drop Off – proceeds to Helping Paws and Pet Rescue, June 14th Pet Adoption Day, June 21 Sponsoring the Helping Paws Pet Walk-a-thon. For more details on these events, please inquire at the store or on their FACEBOOK page. Elgin Feeds and Country Store is located on 26 Beech Street in beautiful Aylmer. The store hours are Monday to Friday 8 am to 6 pm, Saturday 8 am to 5 pm and closed on Sunday.

Hills Pharmacy

Your Local Independent Pharmacy

Feel Free to come in and talk with our Pharmacists about any health issues you may have.

Delivery Service Available Hills PHarmacy Downtown 35 Talbot Street East, Aylmer (519) 773-9263 Mon – Fri: 8:30 a.m. – 5:15 p.m. Sat: 8:30 a.m. – 4:00 p.m.

Hills PHarmacy clinic 420 Talbot Street West, Aylmer (519) 765-2880 Mon–Thurs: 9:00 a.m. – 7:00 p.m. Fri: 9:00 a.m. – 5:30 p.m.

www.hillspharmacy.ca May, 2014

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Aylmer & Area Chamber of Commerce Chat & Chew at Ruby’s Cookhouse Wed. May 21 at noon Join us at Ruby’s Cookhouse on Wednesday, May 21st from 12:15pm to 1:15pm for our May Chat & Chew. It’s all about what makes your business unique. RSVP by email: aylmerchamber@eastlink.ca

Networking

Being connected in your community is paramount these days. With the competitive market between businesses and the online market making strong relationships is key. Networking takes two main approaches; virtual or face-to-face. It is important these days to utilize both strategies to expand your professional network.

Face-to-face

Often, we overlook the power of relationship building for our business in our family and friends. There is a good chance that someone in your network is able to introduce you to another person who could be a beneficial relationship for you. The Aylmer & Area Chamber of Commerce has designed our monthly Chat & Chew to offer that invaluable Face-to Face opportunity that can help elevate your business profile. It provides an opportunity to converse with others who may be able to help advance your business. You gain useful contacts, learn about others and organizations and perhaps even find a solution to a challenge you are facing.

Virtual

Staying connected online is easily accessible and cost effective but difficult to prioritize the time among the many other tasks that have to be done. We encourage you to get online, check out some online networking sites such as Twitter, LinkedIn, Facebook to name a few. Don't underestimate the value in connecting online.

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Services

Head office: 75 Talbot St. E., Aylmer 519-773-8471 ST. THOMAS 991 Talbot Street 519-637-1230

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Hitting The Greens 2014

Drive home a winning golf tournament

(NC) Are you dreaming of hitting a golf course now that spring is underway? Or perhaps you have far bigger ambitions as you join the countless Canadian companies, organizations, charities, and other groups that are planning their annual golf tournament? Such events are a valuable way to entertain customers, thank employees, or raise funds for your group. And while there are many details to arrange, organizing such an event doesn't have to be onerous. Experts recommend that you cover the basics first. Picking the right date and a course that is suitable for your group is the first priority. The earlier you do this the better as you will get a wider selection of dates and courses. Ensuring your guests are well fed and hydrated out on the course should be another priority. In the heat of summer, a good supply of food and nonalcoholic beverages will ensure that your participants enjoy a healthy and safe round. What about prizes? The excitement of winning something is always a big draw, so contact local businesses, suppliers, business partners and friends for prize donations. To take your tournament to the next level, you could offer hole-in-one prizes such as a car, a boat, trips, or cash. “Adding big prizes to your golf tournament doesn't have to be an expensive or worrisome endeavour,” says Andrea Martin, a senior underwriting manager with Wayfarer Insurance. “You can get inexpensive insurance coverage that will pay for the prize in the event that a golfer hits an ace.” As importantly, before you take on more than necessary, be sure to speak to the professionals at the golf course where you book your tournament. Often, the facility has staff and check-list materials to assist you. newscanada.com

Golfing pain shouldn't be par for the course

NC) A little know-how can help golfers avoid unnecessary injury. Considering the number of times a swing is repeated during a game, it's not surprising that the season often ends early for those who are not physically prepared. Every year, Ontario's chiropractors say they treat countless golfers for injuries that could easily have been prevented. That's why the Ontario Chiropractic Association's public awareness campaign called Get in the Game Without the Pain, is one of their most popular programs year after year. Below are a few simple stretching techniques that can help prevent or reduce the impact of injuries: Side bending stretch 1. Stand with feet shoulder-width apart. 2. Hold the golf club above your head with your arms straight. 3. Slowly bend to one side, without rotating, until you feel a stretch in the side of your back. 4. Hold for 15 seconds and repeat twice for each side. Shoulder stretch 1. Hold the shaft of a golf club vertically behind your back. 2. Gently pull the club up with your top hand until you feel a slight stretch in the shoulder of your lower arm. Hold for 15 seconds. 3. Gently pull the club down with your bottom hand until you feel a stretch in the top shoulder and arm. 4. Hold for 15 seconds. 5. Reverse hand positions and repeat. The awareness program, which features a poster and an accompanying brochure, is available on the OCA website, at chiropractic.on.ca. newscanada.com

Belmont Golf Club

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519-762-3435 www.duttonmeadows.com 20

Hitting The Greens 2014 Golf in Elgin County this year

Belmont Golf Club*

45809 Ferguson Line, Central Elgin 519-644-1370 18 holes, par 70, 5,399 yards www.belmontgolfclub.com A full 18-hole course provides the new golfer as well as the accomplished professional with the challenge of a mature landscape of trees and lush fairways. Developed from a bean field in 1961, Belmont Golf Course was operated as a 9 hole course until 1989 when it was expanded to a full 18 holes.

The Bluffs Golf Club

35593 Lake Line, Port Stanley 519-782-7447

Dutton Meadows*

Eden Golf Course

Red Tail Golf Club

Kettle Creek Golf & Country Club*

St. Thomas Golf & Country Club*

9632 Culloden Road, RR 1 Eden 519-866-3641

Mill Road near Bush Line, Southwold Township 18 holes, Par 72, private, by invitation only

320 Carlow Road, Port Stanley 519-782-7500 www.kettlecreekgolf.com This course’s hilly terrain, well forested slopes, covered bridge and 3 acres of pond with swans help give the course its character. The front “9” contains five water holes that will challenge all levels of golfers. The back “9” boasts a hilly terrain with the 18th tee off the 70’ ridge.

Pleasant Valley Golf & Country Club*

28411 Thomson Line, Dutton/Dunwich 519-762-3435 9 holes, Par 35, 2,900 yards www.duttonmeadows.com The course is suitable for all levels of golfers – a good challenge for the more experienced player, but very “Beginner Friendly.” We specialize in tournament bookings (with old fashioned “home style” cooking) and small corporate or family outings.

46343 Talbot Line 519-773-2911 18 holes, Par 69, 5,220 yards www.pleasantvalleygolfcc.com Pleasant Valley Golf & Country Club is a picturesque, mature and challenging golf course. We offer a country club experience to the general public; and personal service and course conditions that rival private clubs.

42325 Sparta Line, Union, Central Elgin Private 519-631-4800 Pro shop 519-631-4201 www.stthomasgolf.com Ranked 19th in Ontario, St. Thomas Golf and Country Club at Union offers a warm and welcoming club atmosphere open to all new members including families and beginners. Exceptional food, superior service and magnificent scenery make our clubhouse an attractive rental facility for weddings, business meetings, etc.

Tarandowah Golfers Club

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Hitting The Greens 2014 Golf for life by Brian Girard PGA Professional Dutton Meadows Golf Club

One of the truly unique things about the game of golf is the ability to participate in the sport throughout your lifetime. No “hanging up the skates” when the aches and pains prohibit most athletes from continuing once they reach middle age. Golf can be introduced at an early age to youngsters, and health allowing, can be continued well into your 80s and for a lucky few, into their 9th decade. My life is a testament to this. My father was a PGA Golf Professional at Summit Golf & Country Club, and I was fortunate enough to be introduced to golf at four years of age. We played in the Annual “Father & Son” Tournament, which immediately sparked an interest in the game for me. The exact age you start golf is not set in stone. It is important that juniors get introduced to the game while they are young so that the learned basics stay with them even if they decide not to play again until later in life. It’s much easier to teach a “young” dog new tricks. That being said ... it’s never too late to learn the game of golf; it will just be easier to learn as a youth. For me, my next transition into golf was when I was lucky enough to find a golfing buddy - my

neighbour “Dave.” We were dropped off at the local public golf course, Thames Valley, in London, to develop our golf skills. Finding a golf buddy is very important. It provides companionship, a fellow competitor, and a person to witness your greatest golf moments on the course. Thames Valley Golf Course has not changed a whole lot since then; and neither has the opportunity for parents to introduce their kids to golf. Almost all local golf clubs have some sort of Junior Golf Program, or Junior Lessons available to help your children get introduced to the game at an early age. There is even a week in the summer where it’s free for kids at a lot of courses – keep an eye on your local papers for dates. Golf provides a venue for learning the sport of a lifetime, while at the same time offering up the opportunity to learn good values and discipline required as part of life’s skills. There’s a certain conduct, etiquette, and manners required while playing the game of golf, that transitions over into day-to-day life. These skills can’t be taught in a classroom, or on a computer, but rather they need to be experienced on the playing field, or more appropriately “on the links.” My journey into the golf world continued when I turned 15 where I was employed at a golf course cutting grass, and caddying on the side. Caddying is a dying service at most clubs in modern day, but for me, it was another opportunity to be at the golf course. Was there any other place to be on a warm, sunny day in the summer? At 18, I got a job in the Pro Shop to see if I really liked this golf business

Great Deals for Fabulous Golf on a Scenic Golf Course

“stuff.” It only took me one season to decide that this was the job for me, and started a five-year Apprenticeship Program with the PGA at 19 years of age. Golf became a focal point in my life – more than most – but as any golfer can attest, the game provides the opportunity of a lifetime. Continued on page 23...

18 Holes with FREE POWER CART

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320 Carlow Road, Port Stanley (519) 782-7500 | www.kettlecreekgolf.com May, 2014

SEASONAL MEMBERSHIP & GIFT CARDS AVAILABLE

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Hitting The Greens 2014 Golf for life...cont’d

Continued from page 23... Anyone can get hooked on golf (which is better than being a hooker in golf ). It can become quite addictive (in a good way) and provides many challenges, and ups and downs. But one thing it always is, is different each and every time you play. You may shoot the same score several times – but never in exactly the same way. Some days, it seems you get bad bounces all day long, and other days, everything rolls your way. It’s ever changing, and ever evolving, and that’s what keeps it interesting. The only sceptics are those non-golfers who think “why would I want to chase a white ball”? They don’t understand that it’s not just the challenge of the game, but the social opportunities (and business opportunities in some cases), and the passionate conversations about golf that are what it’s all about. It’s about a 12-year-old junior golfer, playing by himself who meets up with a group of three senior men on the 3rd tee and they readily ask him to join their group. The seniors marvel at the youngster’s ability to “belt it out there,” and by the end of the round, new friends are made. Then there are the defining moments in golf which I will remember until I depart this world. As a young professional, I got paired up to play with Sandy Somerville, Don Thain and Colin Brown (all members) at the London Hunt Club. Another member of their group, Don Anderson had to cancel out that day. Sandy Somerville was a former US Amateur Champion, and the first player to ever get a Hole In One at the Masters! What a treat to watch this amazing amateur golfer that day. I was also able to play with such notables as Bob Nevin, Billy Harris, Bobby Baun and Eddie Shack. Anyone under 50 probably doesn’t even know who these famous hockey players are – but I sure did! How much fun is that? Other memorable moments for me include my first holein-one at Bear Creek Golf Course in Strathroy. Everyone remembers their first hole-in-one; or dreams of the day they will get their first hole-in-one. I will never forget chipping in on the last hole to beat my father (also a PGA Pro) for the first time. And how about meeting my future wife on a golfing blind date where else? ... On the golf course. Great Fun, Friendly, Affordable golfing moments are part of the best moments of my life. The St. Thomas Golf and Country Club Now that I am over 50, I own my own golf course – Duthas a tremendous past with names like ton Meadows, and it’s never a chore getting up in the mornNorman, Knudson, Weir and many others ing and going to work. Golf is for life. Don’t miss out on who are a part of our history. There are your opportunity to get introduced to the game of a lifemany ingredients that make a great club, time. You never know on what path it may take you! but one of the most important is the people.

Join ST. THOMAS GOLF & COUNTRY CLUB

You will ﬁnd the members of our Club to be warm and welcoming. As a member you will have the opportunity to join us for our regular league play and tournaments as well as our terriﬁc social events.

You will enjoy one of Canada’s ﬁnest golf courses with food and beverage service, practice facility, golf academy and pro shop, and staff who will make each experience enjoyable for you, your family and guests.

2014 YEARLY DUES Juveniles 10-14 years

Juniors 15-18 years

$288.00

$465.00

Students Attending College, University

$465.00

Young Adult 19-30 years

$1117.00

Principal Member 31 years and older

One Time Initiation Fee $1,000 Yearly Dues $2787.00

All fees plus tax Certain restrictions may apply

Welcome to our Club.

St. Thomas Golf and Country Club in Union Ontariowww.stthomasgolf.com 519-631-4800 Ext. 23 for GM Rob Mason or rob@stthomasgolf.com

May, 2014

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Backyard & & Garden Garden Backyard Safe use of outdoor power tools (MS) Warm weekends are prime time for yard work and outdoor projects. To avoid turning tasks into turmoil, be sure to take a few extra moments to ensure the power tools you use are safe. CSA Group, a leader in electronic product testing and certification, offers tips to help ensure the safety of you and your family while doing yard work this weekend. General Tips for Yard Maintenance

* Ensure products such as electric lawnmowers, barbecues, power tools, ladders, decorative lights, extension cords and safety apparel carry the mark of a recognized or accredited certification organization, such as CSA Group. * Protect yourself by wearing protective eyewear and footwear recognized by a certification organization, such as CSA Group. Hearing protection should be worn when operating loud machinery, vehicles or tools. Lawnmowers * Before mowing, take the time to remove objects in your yard that Garden Centre, Gift & Floral, Landscaping & Supplies may obstruct your mower or be flung by its rotating O blades. p e n Mo • Bulk/Bagged Mulch, Triple Mix, Soils 9am - n.-Sat. * Never clear an obstruc5pm • Grass Seed, Lawn Seeding tion in a running mower. • Trees, Shrubs, Evergreens, Perennials, Annuals If the mower is electric, turn off the power and • Landscape Design & Installation unplug the machine. If s D r o e t it's gas, turn off the power l i c v a Availaery and make sure the engine Contrlcome ble isn't running and that all We safety features have been BEN & MARY PENNER activated. Phone/Fax: 519-866-5513 Cell: 519-983-2041 Portable Power Tools www.DeVidaGardens.com

* Never use a power tool that has a cracked casing, loose parts or frayed cords. Ensure all safety guards are in place and in proper working order. * Make sure the tool is turned off before it's plugged in or unplugged. Always unplug the tool before changing parts like drill bits or cutting blades. * Use only electric power tools that have either a three-prong plug or double insulation with a heavy enough gauge -- or wire size -- to handle the electricity load. Use an outlet with a Ground Fault Circuit Interrupter to protect against electric shock. Extension Cords * Check extension cords for wear and damage before each use. Discard any cords that are frayed or have damaged insulation. * Never connect more than one extension cord together. Instead, use a single cord that is long enough to reach from the outlet to an appliance or tool. * When working outside, only use cords clearly labeled for outdoor use. * Never run an electrical cord through a doorway or under a carpet. If a cord becomes hot when plugged in, discontinue use immediately and replace with a heavier gauge cord. More safety tips available at www.csasafetytips.com.

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Backyard & & Garden Garden Backyard Bring glamour to your outdoor space (NC) There's no need to travel to the great outdoors when it can be found as close as your own backyard. All it takes is a little creativity. Do you want an urban but homey feel, or a Zen, clean look? It is the same items that make for great rooms inside – cozy furniture, romantic lighting and creative accessories – that can bring so much character to your outdoor space. Here are some tips to create beautiful rooms beyond your back door: Living and lounging •Urban: For an eclectic lounge, build wooden benches directly into fences. Go classically chic with wrought iron candle lamps, striped outdoor carpets and monochromatic palettes. Portable fire pits and outdoor heaters add warmth, making your lounge a multiseason destination. •Zen: Minimalist-lovers may craft their ideal lounge with a pergola, plus low, modern seating, cream cushions, and a flowing wall-mounted water fountain. Dining al fresco •Urban: Take stone garden décor, add

metal or light wood furniture and you have the makings of a great dinner out. Update the look with a colourful outdoor carpet or a compact metallic table and sleek vinyl armchairs. •Zen: Keep your outdoor dining aesthetic, clean and uncluttered with a bricked terrace and streamlined lacquered tables and chairs. For something eye-catching, but easy to find, the Home Depot offers bistro, conversation, and dining sets to suit the décor you are creating. Whitescreened lanterns add the perfect understated lighting. The solitary retreat •Urban: Create a backyard getaway with a gazebo and decorate with a variety of hanging baskets. For lazy days, outfit your sanctuary with drapery panels and wile away the hours in the breeze. •Zen: To create a calm corner in even the tiniest of outdoor arenas, set up a sleek metal lounger or string a hammock in a secluded corner. Define the space with a few sculptural evergreens.

Regardless of preference for a lounge, dining room, or private sanctuary, the effort you make this season is going to be an instant, stress-free home addition. More information and guidance is available at www.homedepot.ca, including the patio buying guide and inspiration gallery. newscanada.com

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Backyard & & Garden Garden Backyard

Enjoy wine in your backyard The top ten grapes grown in Ontario by Jamie Quai

compile production data and present it as part of their annual general report to anyone who wishes During harvest time, winemakers and cellar to see it. Harvest yields tell a much more accuhands tend to become somewhat myopic to what rate story of what consumers are actually drinking is going on in the rest of the industry. It’s just so verses, what our marketers want you think we are hectic and frenetic in their own production sphere. all drinking. Below is a list, in order (by tonnage Harvest has been done for many months now, and processed), of the top ten grape varieties grown in as a global industry we take stock of what has Ontario last year. been produced. I appreciate the trade organizaNumber one is Vidal. This surprises most people tions, such as the Grape Growers of Ontario, that outside of the industry. It’s a workhorse. It isn’t glamorous, but it is versatile. Vidal will find itself in 8467 Imperial Rd • 519-773-8969 everything from the best ice wine to the lowliest jug wines. There is more Vidal in production than the bottom five grapes in this list. Chardonnay is a distant second. It is on the rise as a signature grape for the province and is gaining traction as Ontario sparkling wine and luxury arHanging Baskets • Table & Patio Containers • Annuals & Perennials tisanal producers are getting a lot of positive press Fruits & Vegetables • Garden & Wall Decor • Fertilizer • Gift Certificates in the global wine media. Check Us out on Facebook Riesling, also known as the king of white grapes, takes the third spot. Riesling is another cornerstone of ice wine production, and concurrently is being The Smart Way recognized by consumTo Get Things Done. ers as a tremendous food wine. A sweet wine stigma is going away slowly and drier styles are truly beginning to show a prized sense of place. Cabernet Franc is the first red grape to make the list. Its position on the list is largely the result of three factors; it grows real-

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ly well in this climate, it makes distinct age worthy wine, and it’s often the red grape used in ice wines. Merlot takes the fifth spot, and as a producer this screams market demand. Merlot does well in our growing season but suffers in our winters. It is a challenging grape to grow, but it’s largely used as an entry level or stepping stone for newcomers to the world of wine. I would be surprised if, as consumers learn more about what makes Ontario wine distinct, Merlot stays this high on the list. Rounding out the Bordeaux grape varieties at number six is Cabernet Sauvignon. There isn’t much to say about this grape on the list (substitute Cabernet Sauvignon in the Merlot description and you pretty much have the whole story). Baco Noir, at number seven is almost never used in single varietal bottling. It’s rare to see on the shelf. Its position here is the result of it being a low cost workhorse grape that is often blended with international wines to meet our packaging requirements on low end jug wines. That said, there are great examples available if you seek them out. If you believe the marketing hype Pinot Noir would be in the top three, not number eight. It gets tremendous press, high praise and is often seen as a grape to build our Ontario brand on. While the best examples are world class, it is ridiculously difficult to grow, very fickle to produce well, and requires nothing but the best cooperage and winemaking. This costs more than consumers will generally pay for a bottle so it’s rank on the list is unlikely to increase anytime soon. The ninth and tenth positions go to Sauvignon Blanc and Pinot Gris respectively. Both are globally popular grapes for wine production that make the list based on market demand. There are horizon expanding examples of both grown here in Ontario, but intolerance to winter (with Sauvignon Blanc) and high susceptibility to disease (both) place real limits on future growth potential.

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Backyard & Garden/Kitchen & Bathroom

Easy makeovers for kitchens and bathrooms Your indoor style can match your outdoor care by Renée Carpenter

Springtime is when new life is desired to be breathed into everything around us – and our homes are no exception. Maybe it’s time to bring a fresh make-over to your kitchen or bathroom this year. The good part is that it doesn’t have to involve thousands of dollars to do so. Oodles of ideas abound that you can steal to take your home to a new level. Many of these ideas can apply to both kitchen or bathroom. Cozy up the kitchen work space with a colourful or patterned rug and instantly give it a boost of personality and comfort. Plus, a comfy rug adds warmth underfoot and a touch of homeyness to your kitchen space. Consider placing a rug in areas of the kitchen such as in front of the rante, refrigerator, or sink, where you tend to do a lot of standing. Be sure to place a slip-prevention mat beneath the rug for safety. The quickest way to rev up a kitchen or bathroom’s style is to roll on a fresh coat of paint. With so many colour choices available in wipe-clean paints, drab rooms can be banished in a week-

end. A burst of cheery yellow, tempered by a rich wooden island and floors and a white beadedboard ceiling cozied up a room I recently spent time on. Stylish faucets will spruce up any sink in any room in a hurry. Often overlooked elements, faucets are truly valuable style-setters. Faucets come in a limited number of metals, so to start you’ll need to settle on a finish. After you’ve decided on a finish, search your favourite brands for models that suit your needs and your bathroom or kitchen’s style. Look overhead to update your kitchen! Consider switching out an old light over an island for a more personalized look. With so many styles and finishes available, finding unique lighting to suit your kitchen’s style is easier than ever. For lighting that will hang above a work space such as an island, search for a model that balances style and function and provides adequate lighting for cooking tasks. Give your cabinets a boost with fresh hardware. Scope out the styles, finishes and shapes available in hardware options at stores such as Jennings to best suit your kitchen or bathroom’s style. To add some detailed variety – and a splash of fun – select assorted drawer and cabinet pulls in complemen-

tary finishes and colours. A kitchen with windows offers an opportunity to incorporate storage in unexpected ways. Install a bank of shelves directly over the window trim and paint the same as the trim and/or surrounding cabinetry. The fixed shelving adds display space for decorative dishware and draws attention to the windows. A tiled backsplash adds waterproof character to the often-damp area behind the sink, where wallpaper or paint might become a problem. Tiling a backsplash is an easy do-it-yourself project, particularly with tiny tiles that eliminate the need for a tile saw. They come pre-attached to sheets of mesh to ensure accurate spacing. Stretch your budget and put these creative, money-saving ideas to work for you. Or, if you need some help imagining, give us a call. We offer those services complimentary! Renée Carpenter owns Jennings Furniture & Design & Stage It With Jennings in St. Thomas.

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HealtHy living EvEryday HEaltH

A better way to think about your body by Dr. Greg Johnston B.H.K., B.Ed., D.C.

I recently read an article by Deepak Chopra M.D. that discussed the need for a new way for us to think about our bodies as it pertains to health. For those who are not familiar with Dr. Chopra, he is a world renowned expert and leader in the area of alternative and holistic health. In his article, he states that we desperately need a new model of the human body and points toward the failure of the standard model to make us healthier. Obesity rates continue to rise, the incidence of chronic degenerative conditions are on the increase, our reliance on drugs and surgery continues to increase in the face of greater knowledge and understanding of disease processes and ever improving technology. Why? Dr. Chopra indicates that the challenge is that a positive healthy lifestyle requires that you comply day in and day out for decades, if you want to receive the full benefit. We pay for our early indiscretions by a decline that usually doesn’t show overt symptoms until we reach our middle age. He states quite honestly that it is hard to deprive yourself today to attain a reward twenty or thirty years later. The problem lies not in knowledge or understanding of what we need to do but in the motivation required to actually do what needs to be done. The question becomes what does it take to pro-

vide the motivation needed? According to Dr. Chopra we need to change how we think about our bodies so that we will treat our bodies properly. We need a new model. Over the course of history, there have been four major models of the body. The first was the notion that the body was a collection of nature’s basic elements with the model of the four humours. The second is the concept of the body as the temple of the soul. The third is that the body is an expression of the life force as in the concept of Chi and the fourth is the concept of the body as a machine. Dr. Chopra suggests that a new model called the systems model needs to be adopted. In this model, every cell in the body is intelligent and the body holds together through a constant stream of information. Homeostasis, a state of dynamic balance, represents health. Inflammation represents the state of imbalance and leads to many if not most diseases. In the systems model, a person’s habits, attitudes, beliefs and behaviours are the key to health. The brain plays a critical role in the feedback loops that maintains the proper balance. Positive input promotes well-being while negative input interferes with well-being. In this model, well-being depends on finding the proper flow with regard to a relaxed but alert mental state, a steady positive mood, following

the natural rhythm of rest and activity, reducing stress, avoiding toxins and ultimately relying on the body’s own natural intelligence. I agree very strongly with the principles of this model. It is congruent with the chiropractic principal that health is not a state but rather a process that is continuous throughout our lifetime. Commonly, people tend to think of health in absolute terms, such as being either healthy or not. Along with this is the belief that health is event-driven. As an example, people might think that they were healthy until they caught a cold from co-workers – mistakenly thinking that an event took their health away while ignoring the fact that they hadn’t been getting enough sleep or eating properly or that they were not managing stress well. These were the factors in a process taking place that eventually led to the break down in well-being which allowed the cold to take hold. Health is a process and we contribute to it in either positive or negative ways depending on the choices that we make. I believe that is what Dr. Chopra is trying to tell us. Dr. Greg Johnston is a Chiropractor and partner in Family Health Options Treatment & Resources Centre in St.Thomas

Business & Community InnovatIon

Entrepreneurs respond to economic downturn Former Imperial building starts to fill up by Mae Legg

to watch hockey, he began to see the possibilities in the shuttered plant. He gathered a group of investors and approached Imperial Tobacco about purchasing the building. Just over four years ago, after some negotiating, they purchased the facility, mortgaging most of what they owned. The purchase of the Imperial building had very little to do with personal gain but had everything to do with the bigger picture and helping a community. The primary motivation of the group was to bring jobs to an area that had been hit hard by the decline in the tobacco and auto industries. The idea was to divide • Mobility Needs •Compression up the plant, creating • Wound Management Stockings space for new and ex• Diagnostic Aids • Mastectomy panding companies. V• First Aid Supplies • Rentals Bins, now Vivanue, an • Braces and Supports • Bathroom Safety agricultural bin manu• Stair Lifts • Ostomy facturer from Manitoba, We Service What We Sell became the first tenant ADP Approved Vendor in the new Elgin InFree City Wide Delivery on Everything We Sell novation Centre with three more fabricators PROFESSIONAL CONSULTATION AVAILABLE to follow, along with a Ed Yurek Phm. B. Peter Yurek B.Sc. Phm. furniture manufacturer CONVENIENT HOURS: and retailer, a succesMonday to Friday 9am-9pm, YUREK PHARMACY LTD. sion planner and a food Saturday 9am-6:00pm, Sunday 10am-4pm producer. Jack and his partners wanted to be 519 TALBOT STREET, ST. THOMAS 519-631-3330 1-866-631-3330

In the last several years many small communities have suffered from economic setbacks. Plant closures and job losses are now part of life. The town of Aylmer was not immune to this trend with Imperial Tobacco, the main employer in town, closing its doors in 2006. Aylmer became like many other communities; its albatross was located in the north part of town. But when Jack Baribeau made his regular trek to the East Elgin Community Complex in Aylmer

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more than a landlord; they had a strong desire to foster new and growing companies, assisting with business plans and funding. This vision materialized more fully when the Elgin Business Resource Centre moved its new satellite office into the Innovation Centre creating dynamic synergies in a new business centre. Raw for Pets was a great example of a business the EIC and the Aylmer EBRC office assisted in becoming successful. The dog food manufacturer had started with a small retail outlet in Springfield, manufacturing its product out of a local home. The company began to focus solely on manufacturing and wholesaling following a move into the Innovation Centre. Raw For Pets has since doubled in size and is looking to expand again this year. What was a vacant eyesore is now home to 15 tenants and 150 employees, with 25% of the plant occupied and several prospective tenants under consideration. Although there have been learning curves and challenges, the ownership group has persevered with a strong vision for the plant. The new Elgin Innovation Centre is creating a buzz in Aylmer and throughout the county adding new energy and momentum to the community. Mae Legg is a Business Counsellor with Elgin Business Resource Centre 28

LIFESTYLE THAT’S LIFE

Grandmothers are the best Just ask the grandchildren! by Elizabeth VanHooren

It is as grandmothers that our mothers come into the fullness of their grace. ~Christopher Morley I miss my grandmothers. Both were famously good cooks. My Nana was known for her brownies, lasagna and a pecan pie that packed a shameful calorie count. My other grandmother was known for an equally sinful raison cream pie and date squares. I have their recipes, but even if I follow them specifically – and don’t hesitate to put in the two cups of brown sugar – my versions have never tasted as good and as heartwarming as theirs. My grandmothers spoiled me. At Nana’s you were always allowed to go to bed and curl up with a good book, a bowl of chips and a pop. Mom and Dad never allowed food in our rooms let alone upstairs – and I thought she was the best for letting me get away with that act of freedom. My other grandmother or “Muma” as we affectionately called her taught my sisters and I to play cards. We each had our own jar of pennies. We were allowed to sit up at the table with her and her sisters and play the game 31 … betting with our pennies. And they showed us no mercy; we were their equals and we learned the hard way to become better players. What I wouldn’t do to spend another summer vacation with either one. These days, the only comfort to that loss in my life is to see my own sons build their unique relationships with my mom and mother-in-law. I can’t make grilled cheese like their “Meme” does, and “Mamie” lets them have a picnic in front of the T.V. when it’s not nice enough to go outside. “Meme” always reads the best stories at bedtime and “Mamie” is good for one more golf cart ride when mom

says no. Their hugs and kisses are just as good if not better than mine when the boys are hurt, or scared. Yes, my mom and mother-in-law are both worthy of the title “grand” mothers. Elizabeth VanHooren is General Manager of Kettle Creek Conservation Authority

NEW CAMERA?

Rotary fish fry May 10 The Rotary Club of St. Thomas is sponsoring its second annual fish fry at the CASO Station in St. Thomas Saturday May 10. This year, the service club is organizing two sittings for the all-youcan-eat dinner. The fundraising event includes a 50/50 draw. Details were being finalized at press time. Call the CASO Station, or watch local media in April for updates. May, 2014

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LIFESTYLE TIME ON MY HANDS

Buddha in the Bible Belt

There must be a lesson here … but what is it?

Coastal Corner variety store I noticed a small book titled “Zen In A Wild Country: Solo Wilderness Meditation” by Anne Rudloe. I bought it In the American Bible Belt they say: “Everything because I recognized her name. Dr. Rudloe and happens for a reason,” and “God works in myste- her husband were marine biologists in nearby rious ways.” Okay, but why would He send me on Panacea, and operated the Gulf Specimen Marine a tour of the competition? Laboratory and I can see why He would send me to Aquarium that that Bible-thumping rural backwater ...why He would we had visited at the east end of the Florida Pana couple times. send me to that handle – for the third winter in a row. Like Dawkins, There are umpteen little churches, Bible-thumping she had been a with delightful names like Deliverance professor of biolrural backwater.. Tabernacle and Friendship Primitive ogy. She was also, Baptist Church. Lawn signs declare, I was surprised “Prayer: America’s Only Hope.” to read, a devout Of the multitude of factions in the Buddhist. Christian assemblage, these folks are way out in Dr. Rudloe’s book is a primer on the Gulf ecoright field. During our visit, Kentucky Pentecostal systems, and also on Buddhism, gracefully interPastor Jamie Coots made headlines by dying from woven. It is lovingly written, but with a scientist’s snakebite while handling rattlers in his church need for as much clarity and precision as each service. subject will allow. I’m not complaining about the place; Barb and I Since Buddhism is not a “faith” requiring belief like it there. It’s a nature lover’s dream, and we get in a dogma, it does not view science as a threat. along fine with the people. They are small-town “Science is a powerful method for understanding friendly, with an old-fashioned courtesy. the reality in which we live,” she wrote. But the religious landscape of my vacation took Buddhism and Atheism have some points of a sharp left turn when I read a book by Richard compatibility. Many Atheists live principled lives Dawkins, the poster boy for Atheism. I didn’t based on Buddhist and/or Humanist tenets, such choose the book myself. It was a Christmas pres- as treating others with respect and compassion. ent, for God’s sake. Of the various versions of Buddhism, Dr. Rudloe And after my detour into Atheism, I was prompt- followed a traditional Korean Zen Buddhist path. ly propelled in another religious direction. In the by Duncan Watterworth

It holds that through rigorous meditation, one may see and experience that the universe is “alive, compassionate, and responsive.” That may sound fantastical, but consider her speculation that this insight is at the core of all major religions. That would be before the initial insight was subjected to millennia of reinterpretations, cultural lenses, anthropomorphism, and political hijack. Toward the end of her book, Dr. Rudloe mentions that she has been treated for cancer for six years. She describes how her neighbours in Panacea, well aware of her religious peculiarities, have rallied to support her the best way they know how – with compassion, food and prayers. I happened to see Dr. Rudloe’s husband eating alone at the counter of a local seafood restaurant, and I told him how much I was enjoying his wife’s book. He told me she had died two weeks after finishing it. So was God teaching some lessons? And if so, what were they? The mystery never ends, but I am reminded of a quote from another Buddhist author: “In all truly sacred traditions there is an essential resolve to cherish life and treat others ethically and kindly … compassion is compassion … and a good heart is a good heart.” Duncan Watterworth is a retired lawyer whose mind tends to wander.

BUSINESS & COMMUNITY MANAGING MONEY

Everyone needs a financial plan by Ellen Luft

your progress regularly and adjust as necessary. A comprehensive financial health check will How do you know when you get there, if you don’t know where you are going? When I first help to identify the critical financial strategies heard that statement (I think it was Alice in Won- needed to help you meet your goals. Your Personderland) I was struck by how true it really was in al Financial Plan will outline the steps necessary every aspect of our lives. Set your goals and deter- to ensure your financial well-being. These should mine what has to be done to meet them. Check include the five outcomes outlined here. 1. Evaluate your progress towards retirement planning goals using your current savings and spending with a realistic view to any cor• (Larger vehicles extra). rective action necessary. • Vehicles with pet hair/extra 2. Investigate debt dirty-additional charge. consolidation options available to re-position monthly income and turn liabilities into asOther Services: Inside Shampooing, sets as quickly as posLeather Cleaning & Conditioning, sible. Glass Treatment & Fabric Protection 3. Uncover major risk management issues which currently threatyour family financial 160 Burwell Road, St. Thomas en security. Create action 519-631-5502 to remove these risks May, 2014

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and build peace of mind. 4. Determine any existing gaps in your tax and estate planning that are affecting your wealth creation and wealth preservation. 5. Ensure that your accounting, legal and investment advisors are doing their jobs correctly in protecting your asset base and working to assist you with meeting your financial goals. Do you have a financial plan? Everyone, regardless of age, income or circumstances should have written goals to build and preserve their wealth and protect their loved ones. Everyone should have an Advisor and everyone should have a plan. Do it now. This article was prepared solely by Ellen Luft who is a registered representative of HollisWealthTM (a division of Scotia Capital Inc., a member of the Canadian Investor Protection Fund and the Investment Industry Regulatory Organization of Canada). The views and opinions, including any recommendations, expressed in this article are those of Ellen Luft only and not those of HollisWealth. TM Trademark of The Bank of Nova Scotia, used under license. 30

Post high school let down?

BUSINESS & COMMUNITY CAREER CHOICES

by Laura Pavilonis and Nancy Annett

Graduating from high school can obviously be an anxious and emotional time for your child. Some have made a choice about continuing high school or working for a year, not ready to make a career decision quit yet. Others have made a decision to pursue post high school education and are leaping forward with both feet. Either way, they’re young….only 17 years old and for many, just not ready for the hard heard road ahead or the failures that come with it. It’s a huge change in their lives and the pressure can create high anxiety. Many kids still feel invincible and have , creating a gap in the resiliency skills needed to make it in the ‘big world’. Not getting into the school or program they want may be the first big blow to their sense of self. You’re not alone Our initial reaction as loving parents who want the best for our kids is to come to their rescue. Sometimes this can inadvertently escalate the situation by becoming elevated emotionally ourselves. If you stay calm and let your child experience the emotion and thoughts that come with the let-down, you will set the stage for the learning that will come from it. You’ll may be surprised to know that a high percentage of students who don’t make it past the first year, change programs in mid-stream or graduate and wished they’d chosen another major or school. This may be a blessing in disguise. Take a step back This is the perfect time for your child to rethink their choices, digging deeper to better understand what they want or simply gain more life experience in order to make more informed decisions. Encourage your child to spend more time reflecting on their strengths, desires, values and talents. Participate in opportunities that expose them to their career choice, giving them more clarity and confidence on the next steps and increases their chances of success. Encourage your child to talk to people in the field and find out what the work is really like and what else they might want to consider. They may even find alternative

programs that will allow them to meet their end goals. There are lots of options There are alternative ways to get into many programs and your letter may indicate alternative options. Many universities and colleges allow you to take a course at a different institution or in a different program and get credit towards another degree or diploma. You may also want but will provide direction for the education and to consider starting part-time or looking into experience you need to be successful. smaller campuses of the same institution, they may have a later enrolment option and the tuition may be cheaper. Nancy Annett, MBA, CHRP owns You can use the Admission InforIgnite Career Life Solutions, and mation Service from the Ontario Laura Pavilonis, MBA, CHRP owns Universities' Application Centre w Reach Beyond Limits. Together, they ww.ouac.on.ca, which keeps track form Rock Your Career Club. of the universities that still have space in their various undergraduate programs. If you're willing to make the effort, you will choose the right caMay 26th to May 31st reer and find a way to get the education and Drop off your old tires 50 Years experience you need to of Service! for free and make a child's get your on your way. Thank you for Investing more time dream come true. Money all your support! and effort up front will collected will be donated not only improve your career selection process to the SUNSHINE

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