Convention Guide addendum
Training Track Index
index by Session Type
networking and education
Finance Wednesday, 2 to 3 p.m.
Certification Monday, 9 a.m. to 4 p.m.
MONDAY morning
Tax Issues for Tribes and Their Members
Commissioner Certification Level 1
Commissioner Certification Level 1
9 a.m. to 4 p.m. Regulation Track
Tuesday, 9 a.m. to 4 p.m.
Human Resources Monday, 11:30 a.m. to 12:30 p.m.
Commissioner Certification Level 1
How to Manage Your Second-Greatest Cost — Benefits
Wednesday, 2 to 4 p.m.
NIGA’s Commissioner Certification is a threelevel training recognized as the standard in the Indian gaming industry. Created by regulators with plenty of hands-on experience, come see why more than 1,500 people have attended this course. Attendance is mandatory at all sessions to complete the certification. Presenter(s): Elizabeth Homer, Esq., Homer Law CHTD
Compensation Strategies in Indian Country
Basic Internal Audit Techniques and How the Internal Audit Department Can Add Value
Internet Gaming Tuesday, 3 to 4 p.m.
Workshops Monday, 11:30 a.m. to 12:30 p.m.
11:30 a.m. to 12:30 p.m.
Internet Gaming on Indian Lands
How to Manage Your Second-Greatest Cost — Benefits
How to Manage Your Second-Greatest Cost — Benefits
Leadership Development Wednesday, 10 to 11:30 a.m.
Monday, 10:15 to 11:15 a.m.
Wednesday, 9 to 10 a.m.
Human Resources Track
Symposium on the Role of Women in Tribal Government Gaming
Regulation Monday, 9 a.m. to 4 p.m. Commissioner Certification Level 1
Tuesday, 9 a.m. to 4 p.m. Commissioner Certification Level 1
Wednesday, 2 to 4 p.m. Basic Internal Audit Techniques and How the Internal Audit Department Can Add Value
Security / Surveillance Monday, 1:15 to 4:30 p.m. Tribal Gaming Symposium Network Session 1: Drug Prevention Techniques Through Environmental Observation Session 2: Coordinating Gaming Protection Between Multiple Agencies
Tuesday, 9 a.m. to 12 p.m. Tribal Gaming Symposium Network Session 3: Gathering First-Hand Information From Established Gaming Intelligence Units Session 4: Sports Commissioning Oversight/ Regulations
2011 Cost of Doing Business Report — Thirty-Nine Pages of Financial Metrics From 80 casinos. Where Can and Where Should Your Casino Be More Profitable?
Monday, 1:15 to 4:30 p.m. Tribal Gaming Symposium Network Session 1: Drug Prevention Techniques Through Environmental Observation Session 2: Coordinating Gaming Protection Between Multiple Agencies
Tuesday, 9 a.m. to 12 p.m. Tribal Gaming Symposium Network Session 3: Gathering First-Hand Information From Established Gaming Intelligence Units Session 4: Sports Commissioning Oversight/ Regulations
Tuesday, 3 to 4 p.m. Internet Gaming on Indian Lands
This panel discussion focuses on the unmet need that is often overlooked in Indian Country: access to healthcare to those in our Tribes who are outside of a tribal jurisdictional area for health care. A great deal of tribes and Alaskan corporations face this ever-mounting issue. This focuses on a solution that is not only attainable but is already working in other tribes. This panel will address such topics as how to use your sovereignty in health care issues, IHS issues, contract health issues, as well as how to look at your overall insurance program and make sure you are on track. Choose this panel to visit if you are looking to find a way to make your secondlargest expense manageable and work for you — not against you. Presenter(s): JR Mathews, President, Red Feather Productions; Robert Weaver, Tribal Consultative Representative for Healthcare for the Quapaw Tribe of Oklahoma, RWI Benefits LLC; Ron Allen, Tribal Chairman/Chief Executive Officer, Jamestown S’Klallam Tribe
Wednesday, 9 to 10 a.m. Compensation Strategies in Indian Country
Wednesday, 10 to 11:30 a.m. Symposium on the Role of Women in Tribal Government Gaming
Wednesday, 2 to 3 p.m. Tax Issues for Tribes and Their Members
Tribal Executive Leader Monday, 10:15 to 11:15 a.m. 2011 Cost of Doing Business Report — Thirty-Nine Pages of Financial Metrics From 80 Casinos. Where Can and Where Should Your Casino Be More Profitable?
2 | Indian gaming 2012 tradeshow & convention Convention Guide
Data current as of March 9, 2012.
Convention Guide addendum
Certification
Workshop
networking and education
10:15 to 11:15 a.m.
TUESDAY morning
TUESDAY afternoon
2011 Cost of Doing Business Report — Thirty-Nine Pages of Financial Metrics From 80 casinos. Where Can and Where Should Your Casino Be More Profitable?
9 a.m. to 4 p.m.
3 to 4 p.m.
Commissioner Certification Level 1
Internet Gaming on Indian Lands
Regulation Track
Internet Gaming Track
NIGA’s Commissioner Certification is a threelevel training recognized as the standard in the Indian gaming industry. Created by regulators with plenty of hands-on experience, come see why more than 1,500 people have attended this course. Attendance is mandatory at all sessions to complete the certification. Presenter(s): Elizabeth Homer, Esq., Homer Law CHTD; Tamitra McLain; Joe Bunch, Chairman, United Keetoowah Band Gaming Commission
One of the purposes of IGRA is to establish independent federal regulatory authority for gaming on Indian lands and establish federal standards for gaming on Indian lands. A preliminary issue is consequently whether Internet gaming would be considered gaming on Indian lands for purposes of either the application of IGRA or regulation by the NIGC. The UIGEA prohibits unlawful Internet gambling but does not include where the bet or wager does not violate any provision of IGRA. In a highly publicized memorandum opinion, the Department of Justice’s Office of Legal Counsel recently abandoned its long-held view that the Wire Act prohibited all forms of Internet gambling. This panel will explore the effects of this opinion on intrastate and interstate Internet gambling and whether Internet gaming constitutes gaming on Indian lands. Presenter(s): Jennifer Carleton, Shareholder, Brownstein Hyatt Farber Schreck; Knute Knudson, Vice President of Global Business Development, IGT; Teri Poust, Attorney at Law; D. Michael McBride, III, Chair, Indian Law & Gaming Practice Group, Crowe & Dunlevy, P.C.
Tribal Executive Leader Track The Indian gaming industry has grown rapidly since its inception. Much of this growth has centered on casino expansion, new facilities, acquiring additional and new equipment, and new technology. Many casinos have not had the time or have been content with making a substantial profit without objectively analyzing their operations taking into account factors such as location, demographics, and size. The Cost of Doing Business Report is a valuable business management aid that analyzes many of these unique circumstances. This is the only report of its size that contains such detailed financial metrics exclusively serving Tribal casinos. Some internal uses of the report include: 1. Benchmarking solutions 2. Overview of financial metrics 3. Budgeting 4. Potential fraud areas 5. Analytical procedures and much more Presenter(s): Denis Adams, Senior Manager, Joseph Eve; Grant Eve, CPA, CFE, Joseph Eve
MONDAY afternoon
9 a.m. to 12 p.m.
Tribal Gaming Symposium Network Session 3: Gathering First-Hand Information From Established Gaming Intelligence Units Session 4: Sports Commissioning Oversight/Regulations Security/Surveillance Track We will have a panel of speakers from different intelligence units from around Indian Country to share some of the scams that are happening out there. In the later portion, we will be talking about commissioning tribal gaming facilities for sporting events. Presenter(s): Jim Erikson, O-Tech Solutions
1:15 to 4:30 p.m.
Tribal Gaming Symposium Network Session 1: Drug Prevention Techniques Through Environmental Observation Session 2: Coordinating Gaming Protection Between Multiple Agencies Security / Surveillance Track This session will focus on a K9 demonstration and how they can be useful in detecting criminal activity in the casino. We also will invite local law enforcement to discuss certain cases on how Tribes and local law enforcement can work together to catch criminals of our gaming facilities. Presenter(s): Tony St. Clair, O-Tech Solutions; Curtis Danforth, O-Tech Solutions
While every effort is made to ensure the accuracy of data within this publication, the publisher cannot be held responsible for errors or omissions.
www.indiangaming.org | 3
Convention Guide addendum
networking and education WEDNESDAY morning
10 to 11:30 a.m.
9 to 10 a.m.
Symposium on the Role of Women in Tribal Government Gaming
Compensation Strategies in Indian Country Human Resources Track In difficult economic times, an effective compensation strategy for valued team members becomes even more important. This session focuses on how to ensure that employees’ salaries are competitive with the market and internally equitable. Learn effective strategies for getting the most from your valuable compensation dollar and rewarding your team appropriately. Presenter(s): Carol Mayo Cochran, Principal, REDW LLC
Leadership Development Track This symposium explores the cultural, organizational, business and lifestyle underpinnings of support for women in tribal gaming, including the ways that the tribal gaming industry both welcomes women and appeals to women. Panelists will discuss the ways that the casino gaming industry in general — and tribal gaming in particular — benefits from women’s leadership in gaming operations, management and regulation while also contributing a sophisticated understanding of female consumption of gambling products in general. Each panelist will share her unique pathway to tribal gaming leadership, including the role of leadership and mentoring in her own career path. Presenter(s): Daniel Tucker, Chairman, Sycuan Band of the Kumeyaay Nation & CNIGA; Joyce
Gattas, Dean, College of Professional Studies and Fine Arts, San Diego State University (SDSU); Katherine Spilde, Ph.D., Associate Professor & Endowed Chair, Sycuan Institute on Tribal Gaming at SDSU; Janet Beronio, General Manager, Harrah’s Rincon Casino; Wendy Reeve, Director of Casino Operations, Sycuan Casino; Judy Wright, Vice President of Human Resources, Valley View Casino; Holly O’Brien, Vice President of Marketing, Warner Gaming; Linda DeVine, Senior Vice President of Marketing, Barona Casino; Tracie Stevens, Chair, National Indian Gaming Commission
Wednesday Afternoon 2 to 4 p.m.
Basic Internal Audit Techniques and How the Internal Audit Department Can Add Value Regulation Track This session will focus on the basic steps of performing internal audits for tribal operations. The methods and techniques addressed will provide an overview that can be used in tribal casino internal audit departments and in performing the various internal audits. This session also will provide methodologies and techniques for preparing effective and efficient internal audit work papers. Lastly, this session will discuss how an internal audit can add value to the tribal organization by providing an overview of the broader risk affecting tribal operations. Additionally, the session will analyze the potential benefits gained by performing internal audits of the areas outside of gaming for tribal operations, such as the hotel, food and beverage and the retail operations. Presenter(s): Joe Oprosko, President & Chief Operating Officer, Veridocs; Gina St. George, Manager, Moss Adams
2 to 3 p.m.
Tax Issues for Tribes and Their Members Finance Track Across the country, many Tribes provide benefits such as elder-care payments, scholarships, housing assistance, mortgage loans and health care benefits to their tribal members. While these benefits are intended to be tax-free, they must meet the criteria defined by the IRS under the social welfare doctrine in order to be truly nontaxable. In this session, find out how your tribal benefits measure up, how the IRS is auditing tribal benefits in Indian Country and what do to about it. Presenter(s): Carol Mayo Cochran, Principal, REDW LLC; Corrine Wilson, Senior Manager, REDW LLC 4 | Indian gaming 2012 tradeshow & convention Convention Guide
Data current as of March 9, 2012.
Wells Fargo Gaming Division and you – a winning combination
Why Wells Fargo?
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wellsfargo.com/gaming Wells Fargo engages in the services described above through various subsidiaries of Wells Fargo & Company, including Wells Fargo Securities, LLC, member NYSE, FINRA and SIPC, and Wells Fargo Bank, National Association. Š 2012 Wells Fargo Bank, N.A. All rights reserved. Member FDIC. MC-3572
Convention Guide addendum
Exhibitor listings
Exhibitors Alphabetically Anderson Casino Direct Marketing
1554
Blue Stone Strategy Group
1707
CATCO Gaming
2651 (co-exhib)
Chukchansi, Inc.
1410
First California Bank
1310
Flutter Fetti Fun Factory
1655
FNX | First Nations Experience
3154
Global Cash Card
1306
InterfaceFLOR Commercial
1505
J&J Sports Productions, Inc.
1633
Leonard Paquin
3213
Nathan Hart Studio
3319
National Renewable Energy Laboratory
3345
Pequot Health Care
1705
Sapphire Chandelier Custom Lighting
1859
ScentAir Technologies
1651
SeePoint Interactive Kiosk Systems
1803
Seminole Media Productions
1504
SHC Direct
1308
Source Graphics
1853
Symon Communications
3055
Tech Results
1311
The White Sage Co.
1860
Exhibitors by booth 1306
Global Cash Card
1308
SHC Direct
1310
First California Bank
1311
Tech Results
1410
Chukchansi, Inc.
1504
Seminole Media Productions
1505
InterfaceFLOR Commercial
1554
Anderson Casino Direct Marketing
1633
J&J Sports Productions, Inc.
1651
ScentAir Technologies
1655
Flutter Fetti Fun Factory
1705
Pequot Health Care
1707
Blue Stone Strategy Group
1803
SeePoint Interactive Kiosk Systems
1853
Source Graphics
1859
Sapphire Chandelier Custom Lighting
1860
The White Sage Co.
2651
CATCO Gaming (co-exhib)
3055
Symon Communications
3154
FNX | First Nations Experience
3213
Leonard Paquin
3319
Nathan Hart Studio
3345
National Renewable Energy Laboratory
Anderson Casino Direct Marketing 1554 12650 Danielson Court Poway, CA 92071 (858) 435-7463 Email: dnelson@andersondm.com Web: www.andersoncasinodm.com Contact: Danielle Nelson, Marketing Manager Anderson Casino Direct Marketing offers a full house of services, including strategy, creative, data, communications, interactive, production and analytics. Stop by booth 1554 to enter to win $500 and learn how we can help engage and grow your players, maximize your property data, measure campaign performance and help you look like a star. For more information about Anderson Casino Direct Marketing, please visit www.andersoncasinodm.com or give us a call at (888) 694-5094. 1 Blue Stone Strategy Group 1707 19900 MacArthur Blvd., Suite 658 Irvine, CA 92612 (949) 476-8828, Fax: (949) 261-8828 Email: ajones@bluestonestradegy.com Contact: Amy Jones 2 CATCO Gaming 2651 (co-exhib) 9909 Topange Canyon Blvd. Chatsworth, CA 91311 (818) 341-8900, Fax: (818) 933-3077 Email: sales@catcogaming.com Web: www.catcogaming.com Contact: Chris Eugene, Factory Representative CATCO Gaming was formed by individuals with more than 60 years of gaming experience. It was formed for the sole purpose of developing table game products that will possess a level of technology and quality that the industry has never experienced. We will be releasing a game changing product in the beginning of 2012. 3 Chukchansi, Inc. 1410 1215 Fourth Ave., Suite 1125 Seattle, WA 98101 Email: cathleen@foicommercialinteriors.com Contact: Cathleen Batiste 4 First California Bank 1310 70115 Highway 111 Rancho Mirage, CA 92270 (760) 568-1214, Fax: (760) 566-1283 Email: bfelton@fcbank.com Contact: Benita Felton 5
6 | Indian gaming 2012 tradeshow & convention Convention Guide
Flutter Fetti Fun Factory 1655 9119 133 Ave. N., Unit 1E Largo, FL 33773 (504) 522-0300, Fax: (504) 522-0300 Email: ronee@bellsouth.net Contact: Ronee Holmes 6 FNX | First Nations Experience 3154 701 S. Mount Vernon Ave. San Bernardino, CA 92410 (909) 384-4320, Fax: (909) 885-2116 Email: ktallman@fnx.org Contact: Karen Tallman 7 Global Cash Card 1306 7 Corporate Park, Suite 130 Irvine, CA 92606 (888) 220-4477 Email: jfp@globalcashcard.com Web: www.globalcashcard.com/ Contact: Joseph F. Purcell, President & CEO 8 InterfaceFLOR Commercial 1505 1503 Orchard Hill Road LaGrange, GA 30240 (800) 336-0225, Fax: (706) 812-0908 Email: charley.knight@interfaceflor.com Web: www.interfaceflor.com Contact: Charley Knight For 33 years, InterfaceFLOR Commercial has consistently led the industry through innovation and environmental sustainability and is setting the pace for development of modular carpet using materials and processes that take less from the environment. “Mission Zero” is the company’s promise to eliminate any negative impact it has on the environment by the year 2020. The company is recognized globally for its commitment to build environmental considerations into its business decisions. 9 J&J Sports Productions, Inc. 1633 2380 S. Bascom Ave., #200 Campbell, CA 95008 (888) 258-7115, Fax: (408) 369-8096 Email: guy@jjboxing.com Contact: Guy Laughridge Visit the J&J Sports Productions, Inc., booth to find out how you can show the following two payper-view boxing events at your gaming venue: Mayweather versus Cotto to be held May 5 and Pacquiao versus Bradley to be held June 9. 10
Data current as of March 9, 2012.
Convention Guide addendum
Leonard Paquin 3213 P.O. Box 535 Casa Blanca, NM 87007 (505) 263-0424, Fax: (505) 552-0114 Email: paquinartslgp@aol.com Contact: Leonard Paquin 11 Nathan Hart Studio 3319 1826 N.W. 18th St. Oklahoma City, OK 73106 (405) 820-4267 Email: nathan@nathanhartstudio.com Contact: Nathan Hart 12 National Renewable Energy Laboratory 3345 1617 Cole Blvd., Suite 17-223-06 Golden, CO 80401 (303) 275-4335 Email: kimberly.craven@nrel.gov Contact: kimberly Craven 13 Pequot Health Care 1705 P.O. Box 3559 1 Annie George Drive Mashantucket, CT 6338 (860) 396-6455, Fax: (860) 396-6339 Email: mroche@prxn.com Web: www.pequothealthcare.com Contact: Mark Roche Pequot Health Care™ (PHC™), founded in 1991, includes Pequot Plus Health Benefit Services and Pequot Pharmaceutical Network® (PRxN®). PHC began as a pharmacy service to treat tribal members and employees of the Mashantucket Pequot Tribal Nation. Pequot Health Care™ is a wholly owned business of the Mashantucket Pequot Tribal Nation, long recognized as a leader in managing health care plans for Native American tribes and other commercial enterprises. The right choice for you. 14 Sapphire Chandelier Custom Lighting 1859 2810 Coronado St. Anaheim, CA 92806 (949) 307-6336, Fax: (714) 630-3666 Email: agiebler@sapphirechandelier.com Web: www.sapphirechandelier.com/ Contact: Anjanette Steinmann Giebler, Principal / Sales Manager 15
ScentAir Technologies 1651 14301-G S. Lakes Drive Charlotte, NC 28273 (866) 729-6824, Fax: (704) 504-2373 Email: mkt@scentair.com Web: www.scentair.com Contact: Mike Rogers, Marketing Communications Coordinator As the leading global provider of commercial scent solutions, ScentAir helps our clients create billions of enduring impressions every day, with more than 30,000 installations in 105 countries. Our clients span a variety of industries including hospitality, retail, health care and gaming. From the patented technology of our systems to a vast library of quality fragrances, ScentAir specializes in delivering exceptional customer experiences. 16 SeePoint Interactive Kiosk Systems 1803 2619 Manhatan Beach Blvd. Redondo Beach, CA 90278 (310) 725-9660, Fax: (310) 535-9234 Email: jeff@seepoint.com Contact: Jeff Goldstein SeePoint is a Los Angeles-based leading provider of interactive touch-screen kiosks. SeePoint designs and manufactures a full line of integrated systems with a wide array of peripherals that are ideal for retail, casino, ticketing and other customer service applications. We specialize in small footprint, industrial-grade kiosks designed for unattended environments. 17 Seminole Media Productions 1504 3560 N. State Road 7 Hollywood, FL 33021 (954) 985-5700 Email: tiffanymarquez@semtribe.com Contact: Tiffany Marquez, Event & Sponsorship Coordinator 18 SHC Direct 1308 1815 S. Meyers Road, Suite 300 Oakbrook Terrace, IL 60181 (630) 874-2450 Email: jmorris@shcdirect.com Contact: John P. Morris, Vice President, Business Development SHC Direct is a data- and analytics-driven provider of strategic customer loyalty solutions. We provide several casino services, including real-time program processing, development and execution of player segment upward migration strategy, development and execution of segmentbased trigger promotion strategies, promotion effectiveness analysis and measurement, daily gaming machine play reporting, player tracking and data-driven strategic refinement recommendations.
While every effort is made to ensure the accuracy of data within this publication, the publisher cannot be held responsible for errors or omissions.
Source Graphics 1853 1530 N. Harmony Circle Anaheim, CA 92807 (800) 791-9042 Email: nehal.s@sourcegraphics.com Web: www.sourcegraphics.com Contact: Nehal Shahin Source Graphics is a leading service and solutions company, specializing in the CAD, GIS and wide-format imaging markets, since 1989. Our friendly and experienced customer service team is dedicated to serving you. With comprehensive inventory, you can choose from a wide selection of the products you need at the best possible price. 20 Symon Communications 3055 500 N. Central Expressway, Suite 175 Plano, TX 75074 (585) 243-2809, Fax: (972) 422-1680 Email: bvincent@symon.com Contact: Brent Vincent 21 Tech Results 1311 6431 W. Sahara Ave., Suite 101 Las Vegas, NV 89146 (888) 587-7253, Fax: (702) 948-8706 Email: kfrable@techresults.com Web: www.techresults.com/ Contact: Kanesha Fable, Marketing Coordinator Tech Results provides solutions designed to maximize profit at casino entertainment venues. Headquartered in Las Vegas, we are the leading provider of business intelligence and customer relationship management solutions for gaming. We are focused on our customers’ ongoing success at both a strategic and operational level. 22 The White Sage Co. 1860 Box 80 B Route 2 Pocatello, ID 83202 (208) 477-6471 Email: debratendore@yahoo.com Contact: Debra Tendore Larkin, Sole Owner 23
www.indiangaming.org | 7
Stay Focused on the Path of Sovereignty
Achieve Your Vision for a Strong Tribal Government and Vibrant Economy. Contact Blue Stone Strategy Group to help you achieve your Tribe’s vision for a thriving economic future.
We understand that Pueblos, Nations and Tribes seek economic opportunities that promote growth while maintaining the delicate balance among their cultural, Ƥ Ǥ Blue Stone Strategy Group delivers realistic strategies and proven expertise to pursue the new opportunities that will fuel your economic success, strengthen your ǡ Ǥ 19900 MacArthur Boulevard, Suite 658
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