spring 2010
www.eastmeetswest.org
{ AND BEYOND! }
Could EMW’s Clean Water program benefit by being turned from
a traditional development program into a true social enterprise?
Reach Vietnam magazine is published by the East Meets West Foundation, an international development organization working in Vietnam and Southeast Asia for the past 22 years. EMW develops creative solutions to difficult challenges faced by the region’s most vulnerable populations, offering solutions in sectors such as clean water and sanitation, education for the most disadvantaged, people with disabilities, infant health and pediatric cardiology. Find out more and get involved at www.eastmeetswest.org.
reach vietnam maga z ine
ea st meets w e st fo u n dati o n
managing editor Rachelle Galloway
boa r d o f d i r ecto r s
editors John Anner Rachelle Galloway Sylvia Townsend
vice chairman and secretary Stephen Gunther
art direction, design & layout Rachelle Galloway
treasurer Eric Hemel
copyeditor Sylvia Townsend cover photo Kevin German contributing writers John Anner Cao Vu Hoang Chau Rachelle Galloway Van Ly Minh Chau Nguyen Peter A. Singer Sylvia Townsend donor info John Hieu Nguyen contributing photographers Patrick Alleyn Kevin German Tom low Stephen McGee Hanh Nguyen Nam Nguyen subscribe All donors who give $100 or more per year are mailed a copy of Reach Vietnam magazine. Back issues can be downloaded online at www.eastmeetswest.org. Printed at Georges + Shapiro Litho in Sacramento, CA
chairman Peter A. Singer, M.D.
board members Hang Le Bourque Jerry Falk Vivian Ho Gil Kemp Tom Low Ly-Huong Pham sta f f l e a d e r s h i p
president John Anner country director Minh Chau Nguyen chief financial officer Ann T. Truong program development director Nguyen Thi Minh Thu development director, vietnam Jack Bernard e mw o f f i c e s
u. s. a . 1611 telegraph avenue suite 1420 oakland, ca 94612 Tel: 510-763-7045 ho chi minh city 6/4 Nguyen Van Thu District 1, Dakao Ward Ho Chi Minh City, Vietnam Tel: 84-8-6290-7374 da nang 7th Floor, English Language Institute University of Da Nang 41 Le Duan Street Da Nang, Vietnam Tel: 84-511-3-829-110
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patrick alleyn
hanoi No. 1, Lane 40 Linh Lang St. Ba Dinh District Hanoi, Vietnam Tel: 84-43-834-7790
issue ten • spring 2010
sections
The Business of Clean Water
4 chairman’s message
EMW clean water systems are designed for maximum community involvement and sustainability. But what if this already successful partnership model were to embrace yet another player - the private sector?
6 Snapshots: Brief Updates from EMW
partners
9 Doing the Numbers: EMW program Statistics
OneVietnam
23 emw Donor List
EMW’s new partner is a start-up philanthropic organization founded by a small group of young Vietnamese professionals to build and expand an online network {www.onevietnam.org}. journeys
Destination: Kon Tum In this rugged, remote central highlands province of Vietnam, two groups recently spent a trip of a lifetime visiting East Meets West programs. donor spotlight
Double Duty EMW Board Member Tom Low and his wife, EMW medical program advisor Dr. Priscilla Joe, follow their hearts—and lend their considerable expertise— supporting international development work in Asia. donors: corporate
Investing In Community A Japanese company in Vietnam is dedicated to giving back to the local community.
hanh nguyen
10 16 18 20 22
feature story
chairman’s message
what Happens When Donors Visit EMW Programs?* *They Become Believers!
I
n the last issue of Reach Vietnam, we featured our Breath of Life (BOL) program and the significant impact that initiative has had on decreasing neonatal mortality in Vietnam since it was initiated in 2005. The overwhelming success of the program was the impetus to carry it outside Vietnam’s borders to areas of significant need, and so, during the past year, hospitals in Cambodia and Laos have begun to receive our neonatal equipment, such as CPAP (Continuous Positive Air Pressure) and LED phototherapy machines, and medical professionals in those countries have received training in their use. The initial expansion into Cambodia and Laos was funded by a generous three-year grant from the Lemelson Foundation, which is based in Portland, Oregon. Dr. Robert Lemelson is on the foundation’s Board and over the past year, my wife Margie (who sits on a board with Rob at a separate foundation he established) and I have been encouraging him to travel to Southeast Asia with us to check out the work of East Meets West firsthand. Coordinating our schedules was a challenge, but finally, in December 2009, the three of us landed in Hanoi for seven packed days of visits to EMW programs. Rob was given a detailed look at Breath of Life, including an in-depth presentation from Luciano Moccia, EMW’s International BOL Program Coordinator, and a visit to the manufacturing center in Hanoi where our BOL medical equipment is produced and quality tested. Of particular note— since the Lemelson Foundation’s focus is on invention and innovation—was Rob’s reaction when he commented: “You certainly know how to innovate.” In Hanoi we also visited the National Hos-
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pital of Pediatrics (NHP), where BOL started nearly five years ago. We toured the large neonatal unit there, accompanied by NHP’s director of neonatology. I personally was thrilled to see how much progress has been made just since my last visit a year ago. We also visited young kids with congenital heart disease awaiting surgery, and Rob was very moved by meeting these children when he realized what their lives would be like without our Operation Healthy Heart program. We flew next to central Vietnam, where we were invited to attend the 125th Anniver-
I had the privilege of delivering remarks on behalf of EMW, which has had a major role in infrastructure development of the Hue Central Hospital for more than 10 years. Our next stop was Da Nang, where EMW staff took us to visit the Scholarship Program to Enhance Literacy & Learning (SPELL), a rehabilitation hospital for children and adults with disabilities, Da Nang General Hospital, the Village of Hope, and one of EMW’s village clean water systems—all in two days! The three of us then made our way to
Seeing is believing : Dr. Rob Lemelson (second from right) from the Lemelson Foundation visited EMW’s programs in Vietnam and Cambodia in December with my wife Margie (far right) and me. Here we are at the National Hospital in Phnom Penh with EMW’s Luciano Moccia, Narin Phouv and a member of the hospital’s medical staff, where we reviewed the progress of our Breath of Life program, which was funded in that hospital by the Lemelson Foundation.
sary Celebration of the founding of Hue Central Hospital, the largest hospital in central Vietnam. This was a major event for the hospital, and was attended by several hundred guests and officials, including the Health Minister of Vietnam, who was there on behalf of the President of Vietnam to designate Hue Central Hospital as one of the three top hospitals in the country. Coinciding with the event was the dedication of the new Hue Central Hospital Training and Education Center, and the Hue Eye Hospital, which were both built by EMW with funding from Atlantic Philanthropies.
Phnom Penh, Cambodia to review the new Breath of Life programs at work in two hospitals there. We were gratified to see that our CPAP equipment is saving lives, but we are also aware that the Cambodia programs are only in the beginning phase, and have much to learn and replicate from our experience in Vietnam. I’m very optimistic, though, since we started from virtually nothing in Vietnam just five years ago, and have witnessed a quantum leap in sophistication in neonatal care there, and anticipate the same for our programs in Cambodia and Laos.
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csfbui! pg!mjgf EMW’s Newborn Care Initiative to save the lives of premature infants
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Young Donors Think Globally, Act Locally
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A Traveler’s Tale of Vietnam’s Halong Bay
An EMW donor returns to her birthplace of Danang and builds a school to honor her mother
WINTER SPRING
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GRASSROOTS DEVELOPMENT IN VIETNAM CULTURE TRAVEL COMMUNITY east meets west foundation news
Two new kindergartens built in Hue came with a training program in community selfreliance. The idea: getting communities directly involved yields sustainable results.
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Meet an extraordinary teenager whose mission to raise money for EMW brought her a special friendship with the young girl whose life she helped save
SPECIAL PAR TNERSHIP
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cambodia potential : Here we are at the unveiling of a plaque at the National Hospital in Phnom Penh recognizing East Meets West and the Lemelson Foundation’s initiatives in reducing infant mortality.
We spent a whirlwind week with Rob Lemelson. Rob has extensive travel and research experience in Southeast Asia, and the Lemelson Foundation funds about 100 programs worldwide, many of which he has visited, so we were very gratified when he told us that EMW is the most impressive and effective, and indeed innovative organization he has ever visited. He was amazed at our ability to leverage funds to have such significant impact. He had previously heard quite a bit about EMW from Margie and me, but said that he never could have imagined what we did without witnessing it. In his words, “seeing is believing,� and he is now a believer.
So, what’s the bottom line here? Contact us, and we’ll take you on a trip you won’t believe, until you actually see it. Best wishes for the New Year of the Tiger!
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REDUCING INFANT MORTALITY IN SOUTHEAST ASIA
IT TAKES A NETWORK
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YO U N G P H I L A N T H R O P I STS
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Celebrating a Milestone This issue marks the tenth edition of Reach Vietnam! It has been my privilege to work on every issue of this magazine and I can tell you that it has been just as meaningful for me to tell the story of our work in Vietnam and Southeast Asia as I hope it is for all of you reading about it. The reason this magazine continues to exist is because of you. Your dedicated support has enabled us to sustain our mission in Southeast Asia to improve the lives of people who live in poverty.
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I encourage you to get in touch with me if you have suggestions on how we can continue to improve the magazine, as I have really enjoyed hearing from readers over the years.
ď?łďż˝ď?Łď?Ź ď?Ľď?Ąď?Žďż˝ ď?Łď?Żď?ľ ď?Źď?¤ďż˝ď?Ľ ď?ď?ˇâ€™ ď?˛ď?Ąď?ďż˝ ď?ˇď?Ąď?´ ď?Ľď?˛ďż˝ď?° ď?˛ď?Żď?§ ď?šďż˝ď?˘ď?Ľ ď?Šď?Žď?§ďż˝ ď?˘ď?Ľď?Žď?Ľ ď?Śď?Šď?´ďż˝ď?˘ ďż˝ď?Śď?˛ď?Ż ď?ďż˝ ď?´ď?ľď?˛ ď?Žď?Ľď?¤
ď?Šď?Żď?Žď?Ą ď?Źďż˝ ď?Ąďż˝ď?´ď?˛ ď?Ąď?¤ď?Šď?´ ď?ď?Ľď?Ž ď?´ďż˝ ď?¤ď?Ľď?śď?Ľ ď?Źď?Żď?° ď?Ľďż˝ ď?´ď?Żďż˝ď?Ą ďż˝ď?´ď?˛ď?ľ ď?Ľ?ďż˝ ď?°ď?˛ď?Ż ď?§ď?˛ď?Ą ď?ďż˝ď?Šď?Ž ď?Žď?´ď?Ľď?˛ ď?°ď?˛ď?Šď?ł ď?łď?Żď?Ł ď?Šď?Ąď?Źďż˝ď?Ľ
So, I hope you enjoy Issue Ten....and now that we are taking our programs beyond the borders of Vietnam, I am looking forward to seeing how many countries we will be “reaching� when Issue 20 comes around!
Peter A. Singer, M.D. Chairman EMW Board of Directors
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Best regards, Rachelle Galloway Editor, Reach Vietnam magazine
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patrick alleyn
BRIEF UPDATES from east meets wesT
people with disabilities
Life Is Beautiful I n a n e w t wo -y e a r pa r t n e r s h i p with Vietnam Television (VTV), East Meets West has kicked off an international fundraising and social marketing campaign to raise awareness about issues that people with disabilities, including survivors of Agent Orange and dioxin contamination, face in Vietnam. This effort will raise funds to support individuals using the models that have been proven to a beautiful life: provide the best life opportunities These children in for the disabled.
Quang Ngai Province receive education and medical assistance from EMW’s Support Network for People with Disabilities, a program that will benefit from the new joint EMW-VTV “Life Is Beautiful” campaign.
EMW and VTV co-hosted a press conference at the EMW office in Oakland, CA on December 9, 2009 to announce the new partnership and the launch of the campaign, entitled “Life Is Beautiful” or “Cuoc Song Van Tuoi Dep.” The campaign will feature frequent broadcasts on VTV, Vietnam’s state-owned television station that reaches millions of households in Vietnam as well as many expatriate communities in the US, Australia, and Europe. The goal of the television campaign is to inform this broad audience about the issues facing people with disabilities in educational and engaging ways. As one of the first steps in the campaign, EMW, in consultation with policymakers, medical experts and representatives from the disabled community, has identified the top ten “Best Practices” that are effectively supporting people with disabilities in Vietnam. These efforts will be highlighted in a series of regular broadcasts on VTV’s major channels. In addition, celebrity “goodwill ambassadors” will host live televised variety shows, held in Vietnam and overseas, to draw attention to an issue that has too long received inadequate coverage. n cao v u hoang chau • ph otos by han h ngu yen
emw dental program
More Smiles For Mac Dinh Chi Veterans of US Marine Basic Class 6-67, led by long-time East Meets West supporter Jack Wells, continued their history of involvement with the students of Mac Dinh Chi School, located in Vietnam’s central coastal region. In August 2009, the group generously funded the overhead costs of a weeklong EMW Dental Outreach Trip to the rural school, enabling over 500 students from Mac Dinh Chi and surrounding schools to receive free dental treatment. More than a dozen dental volunteers, all of whom paid their own way to Vietnam, provided exams, cleanings, treatments and extractions to children who in many cases were seeing a dentist for the first time in their lives. The construction of Mac Dinh Chi was funded several years ago by the Marine veterans group, which later raised additional funds to build a library at the school. Many of the Marines were deployed here during the Vietnam War, and feel a special tie to the area and its people. “The grandparents of these students suffered greatly during the Vietnam War,“ says Jack Wells. The children treated will leave with bright smiles, healthy teeth and memories of the week in August when EMW Dental came to their school. n sylvia townsend
traveling to southeast asia? we want your tips! visit the new travel section on emw’s website to share tips on our discussion boards at www.eastmeetswest.org.
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disaster relief
Beyond Typhoon Ketsana
East Meets West supporters have responded generously to aid victims of Typhoon Ketsana, a powerfully destructive storm that hit Vietnam’s central coast in late September 2009. EMW acted quickly with an online appeal, which raised over $14,000 from individual supporters to help provide relief to families and communities, repairing homes and other buildings using materials and methods designed to better withstand future storms. Companies and foundations followed suit, with Coca Cola and AkzoNobel supporting repair efforts, while a portion of a $50,000 grant from the Arcanum Foundation has already funded the construction of eight compassion homes for people with disabilities. Funds from the appeal have helped 69 families in EMW’s Scholarship Program to Enhance Literacy & Learning (SPELL) rebuild or repair their stormdamaged houses, in many cases upgrading to more wind-resistant tin roofs. The funds were also used to assist nearly 20 families supported by EMW’s Support Network for People with Disabilities (SN-PWD) who were deeply impacted by the typhoon, as well as to repair a Commune Health Center in Quang Ngai. Other repair projects include the rebuilding of a badly damaged elementary school in Quang Nam Province, and repairs to EMW’s Village of Hope Orphanage as well as to other facilities in Da Nang that house vulnerable populations. sylvia townsend
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emwevents august 2009 Over 100 guests gathered at the San Francisco War Memorial Veterans Building for “An Insider’s Perspective,” an EMWsponsored evening that featured a talk by EMW President John Anner on the current state of Vietnam, as well as the premiere of EMW’s documentary film, Transforming Lives: In Fact, You Can. The film was followed by a
the couple joined EMW representatives John Nguyen, Laura Ward Collins, and Sylvia Townsend to learn how the program provides free modern dental care to impoverished children in Vietnam. Guests sampled Vietnamese delicacies donated by the restaurant, bid on auction items, and listened to Dr. French recount his experiences as a dental volunteer in rural Vietnam on EMW
EMW Oakland Finance Team (l-r) Veronica Tubera, Ann Ngoc Tuyet Truong and Theresa Nidetz at the Insider’s Perspective evening
Q&A with co-director and Emmy-award winning cinematographer Stephen McGee and a special fine art photo exhibit on Vietnam and EMW programs by San Francisco-based photographer Hanh Nguyen was also displayed. SEPTEMBER 2009 Dentist Michael French and his wife Verra, avid supporters of the EMW Dental Program, hosted a fundraising benefit for that program at the Dragon Rouge Restaurant in Alameda, CA. Colleagues and friends of
organized dental outreach trips. october 2009 EMW President John Anner was “energized and overwhelmed by the concentration of talent, accomplishment and innovation” he encountered as one of 270 delegates who attended Opportunity Collaboration, a four-day strategic and
Dental Fundraiser: Photo at left: Verra French (right) with Mari Lineberry; Above photo, l-r: EMW’s Sylvia Townsend, EMW dental volunteer Mel Potter and EMW’s Laura Ward Collins
problem-solving retreat held October 17-20 in Ixtapa, Mexico. The event is a global gathering of nonprofit leaders, grantmakers, and social entrepreneurs focused on poverty alleviation. december 2009 US Ambassador to Vietnam Michael Michalak joined EMW, the Boeing Company and community members from Can Tho and An Giang Provinces to celebrate the completion of two rural primary schools built by East Meets West. Funded by $125,000 from the aerospace company, the schools have modern sanitation facilities, are flood- and typhoon-resistant and have sufficient capacity to provide local students with full-day class sessions. “Education brings hope to individuals and capability to a country,” said Kevin Heise, Boeing’s sales director for Vietnam. JANUARY 2010 On Jan. 22, EMW Country Director Minh Chau Nguyen cochaired the Partnership Steering Committee of the Vietnam Rural Water Supply and Sanitation Partnership. Held in Hanoi, the meeting was attended by government officials and more than 20 partners, including the World Bank, AusAid and DANIDA. The objective of the meeting was to evaluate the success of the partnership during 2009 and plan for 2010.
On Jan. 25-28, EMW’s Breath of Life International Coordinator Luciano Moccia and EMW’s Laos Program Coordinator Dan
Fitzpatrick were in Vientiane, Laos to take part in the first Mekong Health Congress. Almost
EMW’s Dan Fitzpatrick gives a presentation on Breath of Life at the Mekong Health Conference in Laos.
1,000 participants attended the conference, which was organized by the Lao Ministry of Health and the University of Health Sciences with the goal of updating medical knowledge and practices, sharing lesson learned and promoting collaboration and links between the Mekong countries. FEBRUARY 2010 In a meeting of over 250 leading global social entrepreneurs, EMW was represented by John Anner and Luciano Moccia at the Ashoka-Lemelson Tech 4 Society Celebration in Hyderabad, India. The Lemelson Foundation, which sponsored the event, funded the expansion of EMW’s Breath of Life program in Laos and Cambodia. The meeting showcased technological solutions that are revolutionizing social change around the world, with participants sharing best practices, new innovations and forecasting trends, and developing partnerships that provide technological solutions to global challenges. n
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construction corner EMW has now completed construction of the six-story, 6,000 square meter DaNang Ophthalmology Hospital , which will have its grand opening on March 29, 2010.
we respect your privacy and will never sell or trade email addresses.
children with heart defects
Heartwarming Progress The Trai Tim Cho Em/Operation Healthy Heart (TTCE/OHH) partnership among East Meets West, Vietnam Television (VTV) and Vietnam Military Telecommunications Corporation (Viettel) has posted impressive accomplishments since its launch in October 2008. In just over a year, the campaign has raised over $1.2 million from corporations and individuals both in Vietnam and overseas in support of its mission, which is to fund treatment and surgery for poor Vietnamese children with congenital heart defects and to improve the country’s cardiac care capacity. A third of the amount raised to date is likely to be matched in funds from local authorities and other organizations. More than 400 children have already received lifesaving cardiac surgery and the goal is to give 700 more children lifesaving operations in 2010. In addition to supporting individual cases, TTCE/OHH works to improve the capacity of hospitals and doctors to perform more, and increasingly complex, pediatric heart operations. The fund has already allocated $150,000 to provide critical equipment and longterm staff trainings for three hospitals: HCMC’s Medical University Hospital, and Hanoi’s Viet Duc Hospital and Hanoi Heart Hospital. cao v u hoang chau a healthy heart: Pham Thi Thu Huong received heart surgery from funding raised through the Trai Tim Cho Em campaign.
The Hue Ophthalmology and Training Center opened in December.
EMW fully equipped the hospital with modern medical equipment in order to provide complete eye care services as well as training services for eye care professionals in the central Vietnam region. The EMW-built DaNang Oncology and Tropical Medicine Hospital was handed over
for operation on February 2, 2010. The four-story hospital is central Vietnam’s main cancer treatment center and will spearhead all efforts in fighting diseases such as avian influenza, SARS, viral hepatitis and AIDS in Vietnam’s central region. At the ongoing National Hospital of Pediatrics project in Hanoi, EMW is building
facilities that will house the hospital’s laundry, kitchens and general wards, and provide overnight accommodation for parents with very ill children. EMW is also working on the concept of Phase Two of the NHP with hospital design experts from California who have joined the Hanoi-based team of architects.
thai nguyen university (TNU) is enjoying its new international center built by EMW. The center houses eight small flats built to
accommodate visiting professors and academic staff from universities around the world. EMW is also building a new soccer field for TNU which is being constructed on old rice paddy fields—this major earthmoving project is now almost complete.
co m pi led a n d w r it ten by r ach elle g a lloway, n a m n g u y en a n d r o n s m ith . ph oto s by n a m n g u y en , k e v i n g er m a n a n d em w h a n o i sta ff
Be part of East Meets West’s vital effort to reduce infant mortality in Southeast Asia. Thousands of premature babies die in the developing world every year because hospitals are not equipped with the medical devices and training to save their lives. EMW launched the Breath of Life program to fill the need for low-cost, locally manufactured, appropriately designed medical equipment to save babies’ lives. n Just $1,800 equips a hospital with a neonatal machine that can treat at least 50 babies per year, providing lifesaving support for the most vulnerable newborns. n Please help EMW save the lives of premature infants by supporting Breath of Life today.
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kevin german
snapshots
compiled and written by sylvia townsend
Doing the Numbers pr o g ram activit y in the s ec o n d ha l f o f 2 0 0 9
program
breath of life
clean water and sanitation
activities The program distributed approximately 105 neonatal machines to more than 15 hospitals in three countries— Vietnam, Cambodia and Laos. The program trained eight doctors and nurses from six hospitals in East Timor in basic newborn care at the National Hospital of Pediatrics in Hanoi. Six new water projects were completed, providing 3,197 new households with clean water. Twelve new water systems are under construction. Free community water connections were provided to 1,059 “Poorest of the Poor” households . 1,296 hygienic latrines were
built for rural families.
what it costs
$1,600
provides a hospital with a phototherapy machine to treat babies with jaundice.
$20
provides a household connection to clean piped water for the “Poorest of the Poor.”
dental program
A total of 25,765 free dental services were provided to 5,821 children at the dental clinic, on three outreach trips and three mobile dental trailer trips. In-kind donations totaled over $21,537 and 67 international volunteers donated 3,628 hours of time, equivalent to $125,240 in services .
$10
$85
spell program
The SPELL team organized 52 scholarship delivery ceremonies . For the 2009-10 school year, 4,500 primary and secondary students received in-kind scholarships and over 200 high school students received cash scholarships. Detailed tutoring plans were developed for 4,400 students . SPELL staff conducted field trips to 58 primary and secondary schools to evalu-
operation healthy heart
208 children with heart defects received lifesaving surgery and 62 children with critical heart problems were hospitalized in preparation for surgery. Twenty-five cardiac specialists were trained in advanced surgical skills and four specialists were sent overseas for advanced training.
$2,000
support network for people with disabilities
The program delivered the following services to the disabled: 1,200 individuals continued rehabilitation and physiotherapy; 259 people received corrective surgery; 315 beneficiaries received assistive devices; 16 individuals received vocational training and job placement; 600 disabled children received educational support and 46 children received private tutoring; 114 health workers and 472 community volunteers were trained in capacity building in physiotherapy and rehabilitation and 20 senior medical staff were trained in strategic planning.
village of hope
The center is at full capacity with 150 children , including 114 orphaned and 36 hearing- and speech- impaired. Seven vocational training classes in tailoring, cooking, computer, carpentry, embroidery, greeting cards and painting were held three days each week during school session. Seventeen graduates are studying at colleges or universities.
provides a child free modern dental care for one year.
provides one poor child with a year’s scholarship for primary school.
ate their tutoring programs.
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provides a critically ill child with lifesaving heart surgery.
$300
provides one disabled person with corrective surgery and a prosthetic device.
$600
provides care for a year for one child living at the Village of Hope.
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feature
“There are alternative sources for energy. There are no alternative sources for water.�
kevin german
- Sustainable Development International, 2005
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w r i t t e n by j o h n a n n e r a n d sy lv i a t ow n s e n d p h ot o s by k ev i n g e r m a n
Because it is a universal need, water is everybody’s business. That’s why EMW clean water systems are designed for maximum community involvement and sustainability. But what if this already successful partnership model were to embrace yet another player - the private sector?
In at least one innovative publicprivate partnership scenario envisioned by EMW, businesses would take on more of the risk,
while donor dollars would be stretched farther to provide safe, accessible water to an even greater number of poor, rural families. In a world of water that is complex and ever changing, a shift from traditional development practices to a social enterprise model may hold the key to a succesful and wide-scale replication of EMW’s water systems.
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feature
D
elivering clean water to people in the developing world is an endeavor that is fraught with challenges, but, when done right, yields results that pay back many times over in improved health for individuals and communities. Over the past five years, EMW has made major innovations in its clean water program to address these challenges, providing people in over 125 rural villages in Vietnam with a sustainable source of clean water and sanitation. But to scale up the delivery of clean water in Vietnam – to reach more of the millions of people who still lack a safe, accessible source of water – as well as to insure long-term sustainability, East Meets West is looking to a social enterprise approach. This would mean the creation of publicprivate partnerships, combining private investment and management with EMW’s implementation expertise in the field, in the effort to stretch donor dollars to benefit a greater number of households, provide extra assistance to the very poorest families and support hygienic practices.
U
nderstanding the benefits of the proposed approach begins with an understanding of how complex the challenge of clean water delivery is. How one defines the “clean water” problem is crucial: finding a way to get adequate water to a rural village is a completely different problem than serving a town of 10,000 people, or a small city of ten times that number. In fact, what those in the development business call “WATSAN” (water and sanitation) is actually a number of different problems rolled into one, and each problem requires a different solution. First, there is the fundamental problem of water supply. International organizations frequently deliver micro-scale solutions like hand pumps, merry-go-round pumps, or other low-tech ways of getting water out of the ground and into the buckets of people who need it. For village-level systems, something bigger is required, usually an electric pump that delivers water to a catch basin, or directly to people’s homes, Second, there is the problem of water quality. As EMW Country Director Minh Chau Nguyen notes, “When people think about the importance of clean water to human health, they sometimes forget that delivering water is not the same as delivering safe water.” An untreated water supply can be contaminated with biologicals like parasites and bacteria, not to mention heavy metals like arsenic and sulfur. Dirty water is what makes people sick; by some estimates, half of all serious childhood illness in Vietnam is related to consuming unclean water. A pump is no guarantee of safe water, which generally needs some sort of treatment or filtration. There are many ways to treat water, and in most cases multiple methods are needed. Settling removes sediment; aeration rids the water of sulfur odors; chlorine or UV lights kill the biologicals; reverse-osmosis clears the water of salts and metals; and charcoal removes other impurities. Most of the health benefits of delivering water come only after that water is treated. Third, people have to use water in ways that promote health. This commonly falls into the “hygiene” category, and includes frequent hand washing and bathing, as well as safe water storage and disposal of waste water. An effective clean water program should include some sort of hygiene education, so that people are made
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“When people think about the importance of clean water to human health, they sometimes forget that delivering water is not the same as delivering safe water.” Country Director Minh Chau Nguyen
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By some estimates, half of all serious childhood illness in Vietnam is related to consuming unclean water.
bringing water to schools : EMW provides clean water and sanitation at primary schools in Vietnam to help prevent common waterborne childhood illnesses.
aware of how to use their water in appropriate ways to improve public health. A fourth, and vital, component is sanitation. Westernstyle private bathrooms are an impossible luxury in many parts of the developing world, cities included. In many poor urban areas, there are virtually no private toilets, and public toilets are both alarmingly unsanitary and as scarce as one per every
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1,000 residents. UNICEF reports that in Vietnam only 20 percent of the rural population has access to a latrine that meets minimum Ministry of Health standards. As a result, 44 percent of Vietnamese children have worms, a major contributor to the country’s very high levels of childhood malnutrition. Last, but not least, is the persistent challenge of sustainability. On a micro level, a village
with 200 people can be served by a well, a hand pump, and any of several widely available and relatively inexpensive point-ofuse filtration systems. Add some hygiene education, and you have a workable clean water and sanitation set up. But when the goal is to deliver clean water to a larger unit, say a village of 1,000 households, the problem becomes much more complicated. How do you
ensure that a village of that size has adequate clean water, plus all the other necessary requirements for good public health? As is so often the case, the solution involves creative ways of dealing with money.
W
ater, like light and heat, is a semi-public good. You can read just fine and warm yourself
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sitting in the sun without paying a dime, but if you want to be warm and read this issue of Reach Vietnam at night you have to pay your electricity bill. The same is true for water: you can, as many people do in rural Vietnam, walk long distances to carry home a few buckets of muddy water from the river, but if you want clean water delivered to your home, you have to pay for it. East Meets West rural water systems have built-in filtration; treatment to kill bacteria, worms and parasites; aeration; and settling for sediments. The systems draw from either rivers or wells, and the clean water is delivered through pipes to each household. The capital cost for such a system is about $30 per capita, or $140 for a typical family. To link to an EMW-built village water system, beneficiaries pay a one-time connection fee of $18 to $20 which includes simple indoor plumbing and a water meter outside the house. Villagers also contribute their labor by digging trenches and laying out the main distribution pipes. Once the system is in place, households pay for every liter of water they use, with the typical family paying about $12-$15 per year. These fees cover the electricity, water managers’ salaries, repairs and other operating costs. Overall, in EMW clean water systems villagers pay about 25% of the total capital cost, and 100% of the operation and maintenance cost. EMW envisions extending this model to a public-private partnership where private sector companies take over the investment, construction, operation and maintenance of the systems. EMW Country Director Minh Chau Nguyen, who is leading the effort, explains, “It would turn our already successful water program from an innovative, but basically traditional, development program into a true social
enterprise. There would still be a subsidy, but perhaps the ratio would be 25% subsidy to 75% paid by the villagers and private investors, instead of the other way around.” EMW has already been moving in this direction. Over one-third of EMW clean water projects in central Vietnam are currently under private sector management, projects which could form the core of a true public/private partnership program. In southern Vietnam, discussions are ongoing with about 20 enterprises that will undertake investments in rural water systems in just this way. They will build, own and operate the water systems. On the sanitation side, EMW is already following this model. The program provides incentives to villagers to build latrines by assisting them with access to credit for the construction, providing them with a good, tested design and finally, giving them a rebate
The Government of Vietnam is very interested in this model.... This could become a clean water program that is both a successful social enterprise, as well as a solution that influences public policy.
People have to use water in ways that promote health. an effective clean water program should include some sort of hygiene education.
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of about 10% of the total cost. The rebate is given once it has been verified that the latrine is built correctly. Each latrine costs about $250, so the EMW rebate is only $25. But despite the modest size of the financial incentive, over 2,500 latrines have been built in the past three years, and another 3,000 are underway using this model. Perhaps the most unusual aspect of the EMW WATSAN model is its overall financing structure. Most of the money for the twenty or so projects EMW does every year comes from a World Bank administered program, the Global Partnership on OutputBased Aid (GPOBA). This is a subsidy program to pay for the capital costs of basic services targeting the poor. But there’s a catch – the GPOBA does not pay EMW for those costs until each connection is verified by an independent auditor. EMW has to raise the funds from other sources, spend the money on the water systems, and then wait until the GPOBA verifies the connections to be reimbursed for the capital costs. So far, this arrangement has produced excellent results. But a public-private partnership could free up those funds to be used in a different way, by transferring the risk to private companies that would pre-finance the construction, and be reimbursed partially upon verification of results. In this way, donors’ resources could be leveraged to bring access to clean water to even more poor people. Minh Chau Nguyen is optimistic about the possibilities: “We think this holds enormous potential for the future of the clean water program. The Government of Vietnam is very interested in this model to help direct the use of public funds in the sector, and EMW is now working with the government to help design the policy. This could become a clean water program that is both a successful social enterprise, as well as a solution that is built into public policy.” EMW’s highly successful track record in clean water delivery was driven by just this type of innovative thinking. The Clean Water and Sanitation Program will continue to find ways —whether through new partnerships, creative financing or technical improvements—to address the multiple challenges of providing a clean and sustainable source of water to rural Vietnamese populations. n
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partners The current home page of www.onevietnam.org—the new site is scheduled to launch in the spring of 2010
interview and article by sylvia townsend
EMW’s new partner One Vietnam is a startup philanthropic organization founded by a small group of young Vietnamese professionals to build and expand an online network {www.onevietnam.org} for Vietnamese expatriates and nonprofits.
Their goal: improve the lives of the 80 million people in Vietnam today by inspiring people to take positive action.
viet kieu 2.0: OneVietnam’s leadership team is a diverse group that includes a mechanical engineer, a first-year law student and one of the original developers of HotMail.
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n a new partnership with the start-up group OneVietnam, East Meets West will serve as the fledgling organization’s fiscal sponsor, providing guidance and support to the entrepreneurial group as they launch their new online network. That network will take advantage of social media technology to provide opportunities for expatriate Vietnamese to connect with each other, learn about Vietnam today, identify relevant nonprofits and ways to get involved with them, and support causes through online donations. While the site’s launch is still several months away, current indicators are overwhelmingly positive. OneVietnam’s Facebook presence boasts over 2,500 fans, while its news and editorial website at talk.onevietnam.org has published more than 100 articles by a dozen contributing writers. Recently, Reach Vietnam attended a meeting of the group where some two dozen Vietnamese men and women, most in their 20s, gathered to discuss updates and accomplishments. Among these were the acquisition of a first ever corporate partner, Animoto, to assist with the production of videos, and the establishment of a “Vietnam Fellows” program that will enable Vietnamese expatriates to return to Vietnam to “implement and see the impact of ” a youth-empowering project of their own design. The meeting was held in the town of Milpitas, just down the freeway from San Jose, the city home to the largest Vietnamese population in the United States. Afterwards, we talked to OneVietnam’s leadership team—a diverse group that includes both a firstyear law student and one of the original developers of HotMail—to get a sense of the individual passions and talents that fuel the group.
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What was the genesis of the idea for OneVietnam and how did the core group come together? Neil Nguyen, Operations Director: Uyen and James came up with the original idea of creating an online network to bring the Vietnamese expatriate community together around philanthropic action to benefit Vietnam. They posted it on Facebook and it caught my interest, so I contacted them. Uyen Nguyen, Marketing Director: After we met with Neil, our first task was to write a business plan, which involved a lot of research into who and where our potential audience is, and how best to reach them. We were fortunate that the CEO of the company where I work took an interest in the idea and had a connection to [EMW board member] Jerry Falk. That’s how we were introduced to John Anner and East Meets West. Neil: At the same time, we were doing presentations to different community and student groups, reaching out to attract more members, and were able to bring on Paul and Phong. How would you describe the group’s vision and goals? James Bao, Executive Director: The Vietnamese community has been divided and dispersed throughout its history, the result of both outside pressures and internal divisions. Now this is especially so. In fact, there are over 30 countries in the world with pockets of 10,000 or more Vietnamese. Phong Quan, Public Relations Director: Not only are Vietnamese expatriates separated geographically, but there are huge differences between those who resettled voluntarily, those who fled as refugees and those who are economic immigrants. Uyen: So, understanding that the community is very dispersed, we
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wanted to leverage technology to bring people together, to make it easier for them to express their love for Vietnam and their compassion for its people. Even if they don’t visit Vietnam, they can connect with the global Vietnamese community. Paul Pham, Technology Director: When I first met James and Uyen I was taken aback by their youth. But I soon realized that they’re the perfect age group to take this challenge on. They don’t have the mixed, sometimes painful memories of Vietnam of people like me, in their 40s and older. And they have the skills that a Western education can give you. They have the passion to bring people together, without bringing in history or politics.
So your target audience is Vietnamese expatriates all over the world? Uyen: Yes, and we particularly want to get young Vietnamese people connected. Some of them really know very little about Vietnam, especially the country as it is today. James: I was giving a presentation recently to the Union of Vietnamese Student Associations and I was amazed that when I mentioned [the famous beach resort area] Nha Trang, many of them had never heard of it. Phong: Generally, our parents don’t like travel—they associate it with bad memories or forced relocations. So growing up, most of us never traveled much outside of the US. Phong: So many kids of our generation have never been to Vietnam. They have no idea what a dynamic place it is, and how much potential there is there.
What do you see as the advantages of a partnership with EMW? James: We’re passionate about and committed to our mission, but we’re relatively inexperienced in the nonprofit world. We feel that EMW will help us tremendously in navigating the landscape of philanthropy. Paul: I went to the EMW office in Da Nang and met [EMW Senior Advisor] Mark Conroy. I was blown away by what EMW has been able to accomplish in Vietnam. The numbers are really impressive. The staff has accumulated such a wealth
can continue their educations. Neil: As a mechanical engineer, I’m really focused on improving infrastructure. I’d like to see a safe and efficient transportation system in Vietnam. The traffic situation there is terrible; the number of people who die each year from traffic accidents is staggering. Phong: As a law student, I’m really interested in working on developing the legal system in Vietnam, particularly updating trade and business laws. For the last two years I worked in Vietnam at a legal firm that was working with the UN on doing just that. Most if not all or the trade
“Understanding that the community is very dispersed, we wanted to leverage technology to bring people together, to make it easier for them to express their love for Vietnam and their compassion for its people.” - Uyen Nguyen, OneVietnam Marketing Director of knowledge about how to implement programs and projects.
How do you plan to harness the cohesiveness your network will hopefully foster in the Vietnamese community? James: We want to raise money for any project that will benefit Vietnam. To make it easy for people to help, and present them with a range of opportunities for giving back in whatever area they’re interested in, be it education, health, clean water. Do you as individuals have particular areas of interest in development work in Vietnam? Paul: I have a scholarship program, really I should say a “micro” scholarship program, because it’s so small. But I try to identify kids in Vietnam who might have to drop out for financial reasons and provide support so they
laws now in use were drafted in the last four years. It’s really important for a developing economic system to have a sound legal basis. Uyen: My real passion is to help Vietnamese young people feel more empowered. That’s partly why I developed the “Leave a Mark” part of the Fellows Program. I’d like to see our fellows create programs—say, a speech and debate team—that inspire Vietnamese kids to think for themselves, to give them what I feel the American education system gave me: the sense that I can be and do whatever I want if I work hard. James: I really noticed that difference in Vietnamese kids over there, for instance with my cousins. I was raised to feel I can achieve anything, but they feel their prospects are very limited.
Any last comments? Neil: Please join us! Check us out on Facebook or Twitter. Volunteer, make a donation, or just find out more about the exciting work we’re doing. n
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journeys
written by van ly and sylvia townsend
destination: kon tum DA NANG
KON TUM
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In this rugged, remote central highlands province of Vietnam, two groups recently spent a trip of a lifetime volunteering at a boarding school for ethnic minorities built by East Meets West.
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school snapshots (below, from l-r): EMW Program Manager Vo Thi Hien inspects the organic vegetables growing in the Kon Ray School’s new greenhouse; students from the International School of Ho Chi Minh City on their Kon Tum field trip; a member of the Roadmonkey expedition wheels dirt for the organic garden built for the school; Roadmonkey founder and expedition leader Paul von Zielbauer with a Kon Ray student; the Kon Ray community with Roadmonkey members; a Roadmonkey bike warrior in the central highlands of Vietnam riding towards Kon Tum Province; view of the Roadmonkey group working with EMW and Kon Ray locals on the organic garden planted as part of the Roadmonkey volunteer expedition.
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he rich cultural landscape and rugged terrain of Kon Tum Province in the central highlands of Vietnam are off the beaten track, even for the most daring travelers. While there are travel agencies that offer treks and cycling trips in Kon Tum, only a few have programs that give back to the diverse communities of ethnic minority groups visited. EMW recently partnered with two socially responsible travel companies to create unique opportunities for breathtaking adventures combined with organized community service. “I have been living in Vietnam for eight years and had never heard of Kon Tum,” blogged Tae Hee after her 12th grade class from the International School of Ho Chi Minh City (ISHCMC) went to the province in September 2009. Tae Hee was one of 26 students from ISHCMC who participated in an “experiential learning” field trip to Kon Tum Province. Exotissimo Travel, a travel company that has operated in Asia for 16 years, coordinated the school’s itinerary with East Meets West for the students’ five-day community service trip. “The goals of the trip,” said Fabien Moussay, ISHCMC teacher and the lead organizer of the trip, “were to push students out of their comfort zone, challenge them to become innovative leaders in their community, and to learn by doing.” Among the highlights of the trip were treks to ethnic minority communities and a visit to Kon Ray School, a boarding school built by East Meets West (with funding from USAID) for ethnic minority students of that region. ISHCMC students organized a variety of activities to benefit the Kon Ray students, including conversational English
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classes, a soccer match, and the school’s first game of dodgeball. Moussay reports, “The Kon Ray students were shy at first, but by the end of the day, ISHCMC students pulled the leadership qualities I knew they had in them to motivate and engage the children in fun and creative ways.” Moussay hopes the friendships created from this first trip can continue and blossom into a sister-school relationship where ISHCMC students can help close the gap in educational opportunities in Vietnam. In her blog, Tae summarized her experience on the field trip by noting, “In the end, I feel like I have grown up a little more and experienced something totally different.” just two months later, in November 2009, another volunteer group visited the Kon Ray students. The nine-person team arrived by bicycle, tired but exhilarated from a trip that included pedaling more than 300 miles through the Central Highlands, and fully prepared to deliver on its special brand of “adventure philanthropy.” Their trip to Vietnam was the third of its kind organized by Roadmonkey, a socially responsible tour group founded and led by former New York Times reporter Paul von Zielbauer. Paul defines his company’s concept of adventure philanthropy as “a geographic and cultural experience that is physically challenging, intellectually stimulating and, by helping others, deeply gratifying.” The expedition’s volunteer project was to build a 400-square meter organic farm for the Kon Ray School. In four packed days the group did just that—building a greenhouse, planting a variety of vegetables and getting to know the community of children, teachers
and EMW staff. (Additionally, the Roadmonkey group raised over $8,000 through their own social networks for project expenses and repairs from Typhoon Ketsana, after the storm left the school without its water supply system.) By the time they left, the Roadmonkey group had laid the foundation for a working organic farm, a sustainable social enterprise that supports and sustains the school and the broader community. Today, an average of 20 kilograms of vegetables are collected daily; a portion is used in meals for the students and the rest sold for income for the school. Teachers and students take turns rotating and cultivating the vegetables inside the greenhouse.
“Building a working farm and greenhouse at the Kon Ray School was, I can honestly say, among the most rewarding experiences I and the Roadmonkey crew have ever had,” reported Paul von Zielbauer. “What made it extra special was being able to work with the students and teachers, to cooperate across language and cultural barriers, in a spirit of mutual respect, to solve problems and help the kids get a better education,” he added. East Meets West continues to work with the people of Kon Tum Province—EMW is now working on a program that will develop quality preschool education throughout Kon Tum. This program, also funded by USAID, aims to significantly improve the “readiness to learn” of children entering primary school in the province. n If you are interested in partnering with EMW, contact us at info@eastmeetswest.org.
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donors “With their energy, talent and commitment, we’d be lucky to have either Tom or Priscilla. To have both is just amazing.” -EMW President John Anner
visiting vietnam : Above: Tom Low and Priscilla Joe visiting students from EMW’s Scholarship Program to Enhance Literacy and Learning (SPELL) in central Vietnam; and at right, the couple on one of their frequent trips to Southeast Asia.
written by sylvia townsend
double duty EMW Board Member Tom Low and his wife, EMW medical program advisor Dr. Priscilla Joe, follow their hearts—and lend their considerable expertise—supporting international development work in Asia.
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eet Tom Low and Priscilla Joe. Tom serves on EMW’s Board of Directors and Priscilla, a pediatrician, is a medical consultant for East Meets West’s Breath of Life program. They are also two of EMW’s most committed supporters, having traveled many times to Vietnam to contribute their skills and energy to EMW—whether providing medical strategy advice, board leadership, or just getting to know the children, families and staff that make up East Meets West. In addition to the considerable amount of personal time they both invest, the couple are also generous financial supporters of EMW, most recently to the Village of Hope orphanage in Da Nang. While both are third-generation Chinese Americans, according to Tom the couple’s interest in Asia is a relatively recent development. As he notes, in a somewhat chagrined tone: “I didn’t even go to Asia until I was 40!” But even a passing glance at Tom and Priscilla’s personal and professional achievements during those years suggests that there just may not have been enough time. Once Tom and Priscilla turned their attention to Southeast Asia, they found EMW, which has been
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the beneficiary of their skills, compassion and unflagging support ever since. Tom laughs, “When I came on as board member, EMW got Priscilla too. Two for the price of one.” President John Anner echoes that sentiment, “With their energy, talent and commitment, we’d be lucky to have either Tom or Priscilla. To have both is just amazing.” Born and raised in Sacramento, the couple met as students at the University of California Davis. Priscilla, who always knew she wanted to be a pediatrician, was premed. Well before the term “global warming” was coined, Tom graduated with a degree in Renewable Natural Resources. (During an internship with the City of Davis, he helped write one of the city’s first solar energy ordinances.) The couple pursued their postgraduate educations at UC Irvine, pausing to get married in 1983. Tom earned his MBA in Finance in 1985 and a year later Priscilla got her MD. She followed that with a residency in pediatrics at Children’s Hospital & Research Center Oakland (CHORI) and a fellowship in neonatalogy at the University of California, San Francisco. Today she is Associate Director of the Neonatal Intensive Care Unit and Director of the Extracorporeal Membrane Oxygenation program at CHORI. Her specialty is treating critically ill babies and improving care for infants with heart and lung failure. As Priscilla developed
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her medical expertise, Tom was working in business, becoming the founding Chief Financial Officer of Restoration Hardware, and later CFO of Ask Jeeves and Safeway.com. He is currently a partner with the executive search firm Bridges SF, LLC. Somewhere along this busy road, Tom and Priscilla found time to start a family. They had two young children and challenging careers. In 2001, their interest in Asia began to blossom when they made a trip to China (Tom’s first to Asia) to adopt a baby girl from an orphanage there. They named her Charlotte, and brought the beautiful,
President Steve Berman. In Vietnam she bought a copy of EMW founder Le Ly Hayslip’s memoir When Heaven and Earth Changed Places. She lent it to Tom, who read it on the plane trip home. “I was reading this fascinating and very moving book, and at the end I learn that the author started a foundation, guess where, in Oakland! It just seemed providential,” Tom recalls. Back home, he did some research on EMW, and decided to get involved. The term “people person” could have been coined to describe Tom Low. So it doesn’t seem surprising that he was not many degrees of separa-
neonatologists and a cardiologist) in the US. The couple began traveling to Vietnam twice a year. As Priscilla puts it, “I just saw such a huge potential to make a difference in Vietnam.” As medical advisor to EMW’s Breath of Life program, Priscilla works to support the neonatal program, sometimes visiting extremely remote regions to train neonatologists and evaluate the effectiveness of the equipment. She also consults regularly with the East Timor BOL medical personnel. A trip to Laos and Cambodia, where EMW expanded BOL more than a year ago, is on her list of things to do.
“I just saw such a huge potential to make a difference in Vietnam.” - Dr. Priscilla Joe healthy little girl home to Oakland. When the couple hired a Laotian babysitter to help with childcare, they began learning more about the region’s culture. Fa st f o rwa r d f i v e y e a r s . A family friend asked Priscilla to participate in a medical mission to Vietnam, organized by the NGO Project Vietnam, and Tom accompanied her on the trip. Priscilla did clinical work and provided training to Vietnamese medical professionals and Tom helped out wherever he could. That trip ultimately brought Tom and Priscilla to East Meets West. Another spouse along on the trip was Elaine Berman, wife of American Academy of Pediatrics
tion from the person he needed to talk to. “I told my aunt about my trip to Vietnam. She told my cousin, and the next day he called and said I should meet his friend, John Anner, the executive director of EMW. We met for lunch a few weeks later and next thing you know I was on the Board.” Not one to do anything half way, Tom was soon not just on the Board, but chairing several committees, hosting a house party, and introducing his seemingly endless circle of friends to EMW’s work. Tom and Priscilla even opened up their Oakland home—on three separate occasions they generously provided month-long housing for Vietnamese doctors (two
The past several years have taken the Tom and Priscilla all over Vietnam, and getting to know the country has been a joy. “We really appreciate the strengths we see in Vietnamese culture: the values, the warmth, the friendliness, the work ethic, the openness to EMW’s work.” Work ethic is something these two know a little about. Tom says of Priscilla, “She’s so dedicated, she makes me look like I never work.” But he’s quick to acknowledge the secret, “She’s one of those rare people who really loves her job.” The couple knows how to have fun as well. On their last trip to Vietnam, they made time for a few “touring” hours in
out in the field : From top: Tom visiting a rural primary school in central Vietnam; Priscilla training medical staff in infant care in Ho Chi Minh City
historic Hoi An. Wherever they go, Tom enjoys the food and indulges in his passion for photography. “I take thousands of photographs on each trip,” he notes. But like so much of what Tom and Priscilla do, there’s something in it for EMW as well. Several of his photos have made their way to EMW’s website and publications. n
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donors
written by cao vu hoang chau
Investing in Community A Japanese company in Vietnam is dedicated to giving back
for every company—whatever its size or industry—making meaningful contributions to the community it works in is critical to success. This is one of the core beliefs of INAX, a leading Japanese multinational corporation. INAX is funding Trai Tim Cho Em/Operation Healthy Heart (OHH), the campaign EMW is running in partnership with Vietnam Television (VTV) and Viettel that saves the lives of poor, critically ill children with congenital heart defects.
INAX has been in Vietnam for more than 10 years and is the country’s largest provider of tiles, building materials and sanitary fixtures. In October 2009, the company provided $55,000 to support lifesaving heart surgeries for some 30 OHH children. “We chose Operation Healthy Heart because surgery to correct these heart defects will not only save these children’s lives, it will change their lives forever. We would like to bring a different and better future for these 30 children and their families, as well as the community where they live,” said Mr. Masataka Mi-
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zutani, General Director of INAX Vietnam. In addition to providing monetary support, INAX gave their employees the opportunity to meet the children and families of Trai Tim Cho Em/Operation Healthy Heart. A series of visits was organized for INAX representatives to meet and get to know the patients as well as to celebrate their successful surgeries and healthy futures. An INAX employee who attended one of the events, Mr. Nguyen Chien Thang, had an especially moving experience: “I have my own children, so when I entered the hospital and saw these fragile children suffering from heart defects, I felt really touched. Nothing could compare with our happiness when we saw many of them after their operations, fully recovered and with hopeful smiles again.” INAX focuses their corporate social responsibility (CSR) programs on the children and the future of the country, including
“Even though we are a Japanese company, we are a part of the Vietnamese community and we are responsible for the community’s development.”
and we are responsible for the community’s development. We think that the success of every company is due to the community where it operates. We want to give back to our community by helping provide its most vulnerable members with a better future,” said Mr. Mizutani. n
programs to educate children about water resources and scholarship provision for university students. “Even though we are a Japanese company, we are a part of the Vietnamese community
a new life : Masataka Mitzutani, General Director of INAX Vietnam, holds a baby whose life was saved through a heart operation provided by funds raised from the Trai Tim Cho/Operation Healthy Heart campaign. INAX donated $55,000 to the campaign.
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hanh nguyen
donors to east meets west $500 and above • july 1 - dec. 31, 2009
individuals organizations ABC International School Akzo Nobel Coatings Vietnam Amanjaya Foundation The Anderson Fund Foundation Arcanum Foundation The Atlantic Philanthropies Blue planet run The Boeing Company The Bowman Family Foundation Burness Communications Canadian Chamber of Commerce Vietnam Capital Group Companies Charitable Foundation Coca-Cola Southeast Asia, Inc. Fondation de France Ford Foundation Friends of Danang Friends of the Central Highlands Friends of the Vihn Son Montagnard Catholic Orphanage GHD Vietnam Global Development Group Global Volunteer Network Heins Global Foundation Henry E. Niles Foundation. Inc. IBM Employee Services Center ICI Vietnam Ltd International Children Assistance Network International School of Ho Chi Minh City Irish Aid Judith Carey Zesiger
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individuals Family Foundation The Kevin G. Schoeler Foundation The Lemelson Foundation Lotus Bleu Mercer Island Presbyterian Church MiVAC New Horizon Construction Company New Moon Foundation Newman’s Own Foundation Nikko Hotel, Hanoi Olympus Pacific Minerals, Inc. Pacific Angel Mission 2009 Pacific Links Foundation Price Waterhouse Coopers Promotex International Group Ronald McDonald House Charities Rotary Club of the Valley of the Moon, CA Semiahmoo Dental Outreach The Tietz Family Foundation TTF Foundation University of North Carolina at Chapel Hill USAID Vietnam Education Society VNHelp The Wallace Alexander Gerbode Foundation Westox Vietnam The World Bank
Jack and Rose-Marie Anderson Jennifer Anderson Lilli Anderson John and Devora Anner David Axelrad and Liza Bercovici Neil Barsky and Joan Davidson Daniel J Block William and Debby Brown Don and Jill Calvert Rupert Chamberlain Warrick Cleine Mark Conroy and Tam Hoang Mary Jo Cook Charles Craft Wendy Crisafulli and Steve Calhoun Elizabeth Currie James Curtin Albert Dao James Dietzenbach Laureen Distefano Lawrence and Kim Dong George and Dale Druger Peter and Sylvia Dworkin Douglas and Barb Edema Jerome and Nancy Falk Duyen Faria Andrew and Betsy Fenzel George Fraise Simon Franks Michael and Verra French Thuy and Michael Fujimoto Peter Galbraith
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