Hotelier & Hotel Design - March 2015 by Jet Digital Media Ltd

March 2015

Hotelier & Hotel Design Magazine

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March 2015

Contents 7 12 18 28 48 56 64

www.hotelierandhoteldesign.com Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas. From recent hotel renovations and openings to award-winning luxury hotels and hotel construction projects, HHD Magazine keeps you informed on news that matters most to your hospitality business.

Tony Little

Publishing Director 01843 595818 tony@hotelierandhoteldesign.com

Jeremy Tring Editor

jeremy@hotelierandhoteldesign.com

Hotelier & Hotel Design

Industry News Venue Profile Events Housekeeping & Hotel Services Supplement Bathrooms Design Lighting & Electrical

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Industry News Lyon Marriott Hotel Cité International Opens in France

Whitbread powers ahead with 12% energy reduction

Whitbread is dramatically reducing its carbon footprint in hotels and restaurants using voltage optimisation in over 400 locations.

Situated in the heart of the renowned city, famous for its historical and architectural landmarks, the hotel offers 204 spacious guestrooms and suites along with an extensive wellness zone including a solarium with views over the rolling hills of Caluire. Lyon Saint-Exupery Airport is just 30 minutes from the hotel which is also in easy reach of the Convention Centre and the Museum of Contemporary Art. A selection of European dishes are served in the hotel’s La Brasserie restaurant, a warm and comforting space clad in warming wood panelling while the restaurant’s expansive terrace looks out over the Parc de la Tête d’Or, the largest urban park in France, The bar - The Spark – welcomes guests into an intimate setting with a delectable cocktail menu. For business travellers and corporate meetings, the Marriott Lyon offers a 1,100m2 conference centre, including 16 prestigious meeting rooms and a multipurpose 435m2 adaptable space, all with natural daylight. Plans for a full renovation in 2015 are in progress and will be managed by Les Clés du Luxe, owners of the hotel since July. The new design, envisioned by architects Albert Constantin and Marie Courdouan, will see modernisation of the restaurant, as well as the creation of a new bar. The hotel will remain open throughout the renovations with minimum disruption to guests. With more than 500 hotels and resorts in nearly 50 countries around the world, Marriott Hotels is evolving travel through every aspect of the guest’s stay, enabling the next generation to Travel Brilliantly.

Over the last four years the system has achieved average kWh savings across all measured sites of over 12% in electricity based on consumption before the voltage optimisation installations, saving thousands of pounds in energy costs and company. Head of energy and environment at Whitbread Hotels and Restaurants, Chris George, said, “We’re serious about sustainability at Whitbread because we know it’s the right thing to do for the environment and it’s what our customers and our teams want. Our vision is to lead the hospitality industry to become more sustainable and we want to work with suppliers who share these values, have strong environment policies and can help us reduce our environmental impact.” He added, “We are delighted with the energy saving performance of the Powerstar voltage optimisation systems that support our ongoing achievements in reducing carbon, water and waste under our ‘Good Together’ programme. We found Powerstar to be proactive in their approach and awareness of the installation requirements during busy business operational hours.” Working closely with Whitbread’s energy managers, Powerstar’s engineers developed a thorough understanding savings aims and objectives. They worked to ensure that energy surveys and installations caused minimum disruption to Whitbread’s guests and day-to-day business operations. to measure the carbon output from heating, air conditioning and other energy usage. Whitbread is a member of the International Tourism Partnership and as such played a key role in the creation of the Hotel Carbon Measurement Initiative (HCMI), the globally recognised common methodology for measuring carbon emissions. The HCMI allows hotels of any size to calculate and communicate the carbon footprint of hotel stays and meetings in a consistent and transparent way, and has been adopted by more than 21,000 hotels around the world. The HCMI is free for hotels to use and to access it you can email info@hotelcarboninitiative.org.

Hotelier & Hotel Design

Marriott Marriott Hotels welcomed Lyon Marriott Hotel Cité International to its portfolio on 30 January 2015. The hotel joins a further 23 Marriott Hotels in France.

As part of the company’s corporate responsibility programme “Good Together”, Whitbread - with a range of brands including Premier Inn, Costa Coffee and Beefeater - is committed to saving energy and reducing carbon emissions across the property portfolio. Consequently the company has installed the voltage optimisation system in more than 400 hotels and restaurants across the UK.

Industry News Hyatt Announces Plans For First Andaz Hotel In Canada

Tom Flanagan Named Area Vice President Nordics For Rezidor

Hyatt Hotels Corporation has announced

the Rezidor Hotel Group announces

management contract with Claridge Homes for an Andaz hotel in Ottawa, Ontario, Canada. When Andaz Ottawa Byward Market opens in mid-2016, it will become the

Nordics. He succeeds Thomas Engelhart who has resigned from his position. Tom Flanagan takes over responsibility for Rezidor’s portfolio of more than 60 hotels with 15,000 rooms in Sweden, Denmark, Norway, Finland and Iceland; effective 1st March 2015.

portfolio. Andaz Ottawa Byward Market will join Andaz hotels currently located in worldclass cities including London, New York, Los Angeles, Shanghai, and Tokyo. The 200-room Andaz Ottawa Byward Market will be located at 325 Dalhousie Street in Ottawa’s famed Byward Market neighbourhood. The neighbourhood is surrounded by more than two dozen embassies and consulates and is located immediately east of Ottawa’s commercial

who has resigned from his position. Tom Flanagan takes over responsibility for Rezidor’s portfolio of more than 60 hotels with 15,000 rooms in Sweden, Denmark, Norway, Finland and Iceland; effective 1st March 2015.

and just north of the University of Ottawa campus. The area has become the centre of Ottawa’s nightlife and is surrounded by residential towers, restaurants and bars.

in Stockholm and continue to report to Olivier Harnisch,

Guests at Andaz Ottawa Byward Market will experience the personal style, comfort and sophistication for which the brand is known in the hotel’s 200 guestrooms, including four two-bay Hyatt suites, two three-bay Junior suites, and a four-bay Executive

Hotelier & Hotel Design

foot terrace. The hotel will also feature a destination restaurant and a rooftop bar and lounge including an outdoor terrace offering panoramic views of the city. Meeting facilities will feature six Andaz Studios as well as the prefunction and lounge area with an open kitchen totaling approximately

The Rezidor Hotel Group announces Tom Flanagan as Area

He has been with Rezidor since 1999, most recently as

are delighted to welcome such an experienced and resultsdriven hotelier like Tom to the Nordics, our homeland and most important mature market. Building on our Scandinavian heritage, our strong brand awareness in the Nordic countries, and our global expertise Tom and his team will further develop and strengthen Rezidor’s position as the leading international hotel operator in the Nordics”, said Over the next three years, Rezidor invests more than €100M locations like Oslo, Bergen, Stockholm, Gothenburg and Copenhagen. The extensive renovation and refurbishment programmes with a focus on guest rooms and public areas have started and are expected to be completed by the end of 2017.

Andaz Ottawa Byward Market will collaborate with local artists, musicians,

Tom Flanagan was born in Ireland. He holds a Diploma and B.A. Degree in Hotel Management from Galway Regional Technical College and Demontfort University Birmingham.

to deliver events and programs on themes

Radisson Blu Hotel, Scandinavia Copenhagen and Front

Salon, the brand’s signature cultural program, features interactive, on-property and virtual events conceived to support and nurture each hotel’s community of emerging talent. The distinctive spaces at Andaz Ottawa Byward Market will stage creative Andaz Salon events, ranging from talks to exhibitions to live performances. Whit

he became Hotel Operations Manager at The Diplomat Radisson Blu Hotel Manama – followed by positions as Hotel Manager of the Radisson Blu Hotel Hamburg and as General Manager of the Radisson Blu Hotel Galway. In 2008 Tom Flanagan was appointed District Director Turkey, Russia, based in Moscow.

Industry News The Ritz-Carlton, Bali Officially Opens, Enlivening The Senses With True Balinese Hospitality The Ritz-Carlton, Bali opens today, marking the brand’s grand return to the idyllic island as a unique, luxurious and locally-inspired resort, set amidst the dramatic cliffs and pristine beaches of southern Bali. Located in Sawangan, Nusa Dua, The Ritz-Carlton, Bali is set on 12.7 hectares of expansive and beautifully manicured beachfront and cliff-top land. With 313 hotel rooms, including 34 cliff top and ocean view villas, the luxury resort offers a dramatic location along the sweeping coastline of Nusa Dua’s southern tip. Of its many memorable features, the 180-degree unobstructed views of the Indian Ocean are undeniably a highlight, with a 70 meter high glass elevator providing guests with access to the beach, ensuring views of the lush landscape and exquisite scenery are strikingly omnipresent.

Led by a highly skilled culinary team, The Ritz-Carlton, Bali features six restaurants and lounges, offering an authentic gastronomic journey, Bejana, the property’s soon-to-open Indonesian restaurant, will offer the Culinary Cave – a unique epicurean learning experience with programs personally tailored to suit groups and individuals. The Beach Grill, set along the shore, offers seafood and grill specialties alongside stunning views of the Indian Ocean. The innovative food and beverage portfolio is completed by Raku, a Japanese Lounge & Bar, The RitzCarlton Lounge & Bar, which serves Senses, an all day dining restaurant, and Breezes Tapas Lounge which serves light snacks and Tapas by the pool.

For an unforgettable family vacation in Bali, Ritz Kids is housed in a dedicated building, delightfully created with young explorers in mind, with play and study spaces as well as a private pool. The Ritz-Carlton Club Level includes a private pool and sun deck exclusively for club guests, whilst The Ritz-Carlton Spa, opening soon, will offer a distinctive wellness experience that is truly Balinese in nature. Surrounded by lush foliage, the spa will consist of 14 serene treatment rooms seamlessly incorporating indoor and outdoor spaces. A stunning oceanfront wedding chapel makes the property the venue of choice for island weddings, while meeting facilities for up to 200 guests provide for an endless variety of corporate and private events.

Peninsula Tokyo recognised for its sustainable business practices

hotel to receive EarthCheck Silver On January 8, 2015, The Peninsula Tokyo continued its position as Japan’s leading hotel in sustainable luxury by attaining internationally recognised EarthCheck Silver systems and practices in support of energy conservation and sustainable property management. The achievement follows on from the status last year. Headquartered in Queensland, Australia, EarthCheck is a specialist organization that assists businesses, communities and governments in their efforts to protect and enhance the environmental, economic and social sustainability of their

tourism

initiatives.

presenting

Stewart Moore, announced, luxury hotel in Japan to benchmark and certify through the EarthCheck program. In doing so, it is measuring its performance against best practices and making positive changes to reduce its environmental and social impact. At center left, Hotel Manager Mark J. Choon is presented with Silver Stewart Moore in the lobby of The by General Manager Malcolm Thompson at far left, and other members of the hotel’s EarthCheck project committee. A dedicated team at The Peninsula Tokyo worked together with EarthCheck for six months to provide data and information on its practices in order to be benchmarked against EarthCheck’s standards to qualify for Silver data addressed a range of issues, including environmental impact,

occupational health and safety, risk management and corporate social reporting. EarthCheck’s three-tiered rating of Bronze, Silver and Gold status is premised on the belief that effective benchmarking over time puts rigor and transparency into stakeholders for the long term. Hotel Manager Mark J. Choon commented, “The Peninsula Tokyo aspires to deliver the highest standard of luxury in a sustainable way. We are honored and proud to achieve such commitment to taking action for constant improvement. EarthCheck’s benchmarking allows us to measure ourselves against global industry standards, a valuable resource that gives pointers on where we do well, and where we can do more.” One initiative taken by The Peninsula Tokyo is the introduction of a silica tower. The silica particles, recovered from indigenous volcanic rock, enabled the conservation of more than 1,000 cubic meters, or 5,300 bathtubs’ worth, of water over the course of one year.

Hotelier & Hotel Design

T h e Peninsula Tokyo, part of International To u r i s m Partnership m e m b e r Hong Kong and Shanghai Hotels,

Industry News Hotel industry fumes as UK prepares to legalize Airbnb in London Airbnb users have many options when they visit London, but they and their hosts are probably unaware that these short-term lets are often illegal. However, that’s about to change – much to the ire of the hotel industry. On Monday, housing minister Brandon Lewis set out plans for short-term lets to be deregulated in London. A 42-yearold London law says that anyone wanting to rent out their home for less than 90 days must get planning permission to do so, or pay a £20,000 ($30,450) penalty per offence. The government now wants that law scrapped. “We live in the 21st century, and London homeowners should be able to rent out their home for a short period without having to pay for a council permit. These laws … need to be updated for the internet age,” Lewis said in a statement. However, the government would still restrict short-term letting to 90 days per calendar year or less, so that the properties don’t effectively become hotels. The properties also can’t be business premises, and councils will be able to apply for “small localized exemptions from the new

The British Hospitality Association has been lobbying against these changes for quite some time and says it still has serious concerns about health and safety. In an emailed statement, Association policy director Jackie Grech said the relevant clause had been “hastily pushed through … without any concern for the consequences such as security, employment, housing shortages, anti-social behavior and the high quality reputation of tourism in the U.K.” She added: serious injuries. It is possible to look out for the interests of community, customers and employees; the hospitality industry does this every day. These multi-billion dollar companies need to do the same and we are particularly concerned for small, family run establishments who have to compete with giant multi billion pound companies. This all comes a few months after the publication of a U.K. government review of the so-called sharing economy, conducted by Debbie Wosskow, the CEO of home exchange platform Love Home Swap. Astonishingly, the review suggested that accommodation-sharing platforms should be less burdened with regulation.

Avani Seychelles Barbarons Resort & Spa Opens AVANI Hotels & Resorts announces the opening of AVANI Seychelles Barbarons Resort & Spa. Following an extensive USD 14 million refurbishment, AVANI Seychelles Barbarons blends all the right ingredients for relaxation with a dash of colourful culture and exotic island life. Just a 25 minute drive from Seychelles International Airport, the resort opens onto tranquil Barbarons Beach along Mahé’s west coast. Much more than a beach lover’s paradise, a contemporary vibe uplifts the resort’s European heritage style, with accommodation, leisure activities and dining options all designed with every age and travel style in mind.

Hotelier & Hotel Design

124 guest rooms and suites each feature a balcony or terrace with garden, pool or ocean views, and essential comforts inside. Five room types include options with easy access to the spa and sandy beach. Adjacent and connecting rooms make holidays with family and friends very convenient. Guests who appreciate space and deluxe amenities can opt for the AVANI Ocean View Suite, which boasts double the room size and the extra pleasures of a lounge, and stunning coastal vistas from the large balcony.

Developed with AVANI’s Honest Food ethos at heart, AVANI Seychelles Barbarons understands that the perfect recipe for a satisfying holiday is great dining, and the resort’s two restaurants are accompanied by pool and shisha bars, as well as private dining. Offering all day home-style dining, Elements dishes up an impressive breakfast buffet, then western classics, seafood delights and Creole specialties for lunch, followed by lively evenings of themed BBQs and market Creole nights with cultural entertainment. Tamarind tantalises the taste

buds for lunch and dinner with creative twists on Pan Asian recipes, tamarind and seafood specialties and unique island cocktails that pack a punch with local golden rum, served on a beachfront deck or on the beach. In addition, 24 hour in-room dining lets guests sip, snack, wine and dine in total privacy, whilst for romance and special occasions, a Private Dining concept comes with a personal chef to design the ideal menu, enjoyed when and where guests like. Relaxing into the rhythm of island life is what it’s all about By the Pool from late morning until early evening, with thirst quenching drinks and classic light bites. Changing to suit the mood from day to night, Gravity Shisha Lounge & Lobby Bar is ideal for quiet time out or socialising; a coffee boost or revitalising juice while reading a book, snacks to keep up energy levels, and in the evening, the chill out lounge on the upper level is the perfect spot to watch the sunset whilst sharing shisha or enjoy classic or infused cocktails after dinner. Signature to AVANI is a Design for Life living space, and at AVANI Seychelles Barbarons the resort’s lobby area creates this central hub. The Connect zone in the lobby makes it easy to email, chat online, print boarding passes or charge up a device, whilst the Corner is a quiet space throughout the resort.

“Found in some of the best hotels in the world, Duck Island’s sophisticated toiletries enhance your hotel and provide your guests with a welcome and appreciated luxury.”

For samples and further information, please contact us on:

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DINST(4)115

Venue Profiles

Pinewood offers a stay on the wild side at

Sleep within roaring distance of lions, tigers and cheetahs.

park resort Port Lympne Reserveâ&#x20AC;&#x2122;s latest accommodation promises to put the fun back into camping without the need to pitch a tent, whilst providing an immersive educational experience.

Venue Profile

Hotelier & Hotel Design

Port Lympne Reserve, is close to becoming

Move Over Martinis

DUKES ST JAMES LONDON Launches G & Tea

The classic G&T is reimagined with an Afternoon Tea Twist at luxury boutique hotel in Mayfair Recognising the trend for tea infused alcohol, vintage-inspired drinking parties, and the consistent demand for afternoon tea, DUKES ST JAMES LONDON has launched “G & Tea” a brand new afternoon tea experience combining two of the most recognised British tradi-tions: the Afternoon Tea and the Gin and Tonic. Centering itself on a brand new gin crea-tion of Beefeater gin that has been masterfully infused with dried black tea leaves, DUKES is inviting guests to enjoy G & Tea from the comfort and luxury of this quintessentially Brit-ish hotel. The brainchild of DUKES’ Food & Beverage Manager, Robert de Vivo, this quirky after-noon tea experience can be enjoyed by guests in the hotel’s elegant Drawing Room or Con-servatory area, overlooking the hotel’s tranquil courtyard garden. Served in a delicate china teacup evocative of the Prohibition era, a staple prop adopted by London’s popular vintage parties, the tea infused gin can be savoured cold with ice and tonic during the warmer months, or as a hot punch in the winter. Accompanied by a range of delicious afternoon tea treats, the “G & Tea” concept offers a completely new take on this traditional afternoon din-ing experience. “G & Tea” begins by guests selecting their preferred infusion, using either a velvety Black Vanilla tea or traditional Earl Grey. Once chosen, a dedicated DUKES waiter will serve guests their preferred tipple from elegant vintage decanters, pouring the tea-gin infusion over an abundance of refreshing ice, lime and lemon into a traditional china teacup. Guests will then be offered a homemade sweetened tonic syrup to top up the drink to their heart’s content. Accompanying afternoon salmon, ham and tomato, cream cheese and cucumber and corona-tion chicken scones. Experts in all things gin, DUKES recognises that gin’s inherent botanical properties century.

Hotelier & Hotel Design

DUKES’ special “G & Tea” recipe consists of:

sandwiches, pastries, scones and tea infused Gin. Guests will also be offered tonic to top up the drink to their heart’s con-sent! To book please visit www.dukeshotel.com or contact the DUKES reservation

Hotelier & Hotel Design

www.dukeshotel.com

Venue Profile

Leeds Castle

Hotelier & Hotel Design

Set in 500 acres of beautiful Kent parkland, Leeds Castle accommodation offers comfort and

VALENTINE’S DINNER IN THE CASTLE SATURDAY 14TH FEBRUARY Spend a romantic Valentine’s night with your loved one at Leeds Castle in Kent. On arrival enjoy an intimate Champagne drinks reception followed by a guided tour of the 900 year old Castle for a glimpse into the life of the last private owner, wealthy AngloAmerican heiress the Hon. Olive, Lady Baillie. A delicious three-course candle lit dinner will be served in the Henry VIII Banqueting Hall. Soak up the romantic atmosphere with a Harpist playing during your meal and enjoy a bottle of wine at your table. After dinner, relax in the opulent Drawing Rooms by chocolates.

Accommodation (twin or double): State Bedrooms £325 Battlement Bedrooms £275 To book your Valentine’s dinner call 01622 767855, email hospitality@leeds-castle.co.uk or visit www.leeds-castle.com/dining.

Hotelier & Hotel Design

Evening price (per couple excluding accommodation): £220

Events & Shows

Be inspired by light at Light School Located within Surface Design Show 2015 For the second year running, Light School will be holding true to its school motto: Inspired by Light, giving its ‘students’ inspiration and ideas on how to use light within spaces and buildings. Hosted within Surface Design Show, at London’s Business Design Centre between 10-12 February 2015 and presented by Light Collective and the Institution of Lighting Professionals (ILP) is Light School an area dedicated to lighting. Light and surface are inseparable partners; the interplay between light and surface can change a building’s interior or exterior dramatically creating breath-taking results. Light School consists of three parts: The School Room, Product School and the School Newspaper all of which are designed to educate and inspire visitors about the latest in lighting design and lighting products.

Light School & the School Room: The aim of Light School is to provide architects and designers with education and knowledge about lighting design and lighting products. The inherent connection between light and surface is addressed providing a platform for the lighting design community to talk to other design sectors. Sponsored by iGuzzini, there will be more than two days of lessons in the School Room featuring hands-on demos with top UK lighting designers who will be taking on the role of lecturers. The lecture programme includes amongst others Carl Gardner - Lighting for Landscapes; Jeff Shaw – Light & Day; Sally Storey – Hotel Lighting in all Shapes & Sizes; Paul Nulty – Saving the High Street and Doug James – Light & Surfaces.

Product School: Product School provides architects and designers with a comprehensive review of lighting innovation and interesting technology. Visitors can come to touch, compare and learn about products and services. Product School is made up of contributions from the Friends of Light School who consist of Applelec, Atrium, Spectral, WILA, ANOLIS, Commercial Lighting Systems, Concord, Deltalight, LED Linear, Atrium, iGuzzini, Louis Poulsen, Optelma and Radiant along with the Institution of Lighting Professionals. As well as supporting the education programme, the Friends of Light School will be setting up their own demo spaces to ensure that everyone can experience the unique and ground-breaking

Hotelier & Hotel Design

differences that their lighting products can bring to design projects.

School Newspaper: Every school has a newspaper and Light School is no exception. The School Newspaper, sponsored by Deltalight contains articles on lighting design to help ‘students’ remember what they learnt during their visit and Product School information from the Friends of Light School to inspire future projects. The free newspaper is sent to architects and designers as well as being given to Light School attendees. Registration to attend is free for professional visitors via the Show website: www.surfacedesignshow.com

The home of innovative surfaces for the built environment

www.surfacedesignshow.com/hotel Incorporating

#SDS15

Events & Shows

All Change

ast year, the UK’s interiors buying calendar changed forever: UBM, the world’s leading organiser of interiors trade events, announced that INTERIORS UK was doomed to decline and would close its doors after the 2014 edition.

Hotelier & Hotel Design

Following a massive fall in visitors who did not see January as the time or Birmingham as the place, and in response to overwhelming demand from extensive international market research, UBM revealed the industry’s new primary buying opportunity: May Design Series, which would take place in London

Accessories, Lighting, DX and kbb. Offering an exhibitor line-up that boasts a 50-50 split between British and international companies, names include RAK Ceramics, Roman, Two.Six, Leicht, Egoitaliano, and Structures Lighting. will also welcome the Custom Electronic Design & Installation Association (CEDIA), which will be hosting an interiors electronics event within the exhibition. Companies including Habitech and Savant Europe will be taking part, showcasing the very latest in home automation and audio visual technologies. Suzie Ager, Brand Director for May Design Series, told Hotelier and Hotel Design: “Our vision for May Design Series has always been the same – to offer an inclusive, internationally focused buying opportunity in London, at the best time of year to do business. We are constantly assessing our methods to ensure that as the industry evolves, both domestically and overseas, that we evolve the event to meet its needs.

“We’re working with a variety of different partners, associations and publications overseas to ensure that May Design Series becomes the UK event to compete with the biggest European shows. We’re unearthing some fantastic overseas companies that have never exhibited in the UK before - the response we’ve had to the new proposition has been astounding.” Ahead of the event in the spring, May Design Series recently unveiled its brand new website. In addition to detailing the latest news of the event, the site also hosts a dedicated area imparting business insights which will feature best-selling product features, industry interviews and more. Registration for May Design Series is now open - to claim your complimentary ticket to

show circuit.

interiors event, visit:

Bringing together an edited selection of British and international exhibitors, May Design Series hosts architects, developers,

www.maydesignseries.com

more looking to purchase products

DESIGN MEETS BUSINESS

London ExCeL 17â&#x20AC;&#x201C;19 May 2015 Be a part of it now maydesignseries.com/hhd Trade only. No children

Be a part of a unique exhibition with five curated sectors: Furniture | Kitchen, Bedroom + Bathroom | Lighting incorporating Arc | Decor | DX. The setting is London The time is May The range is international The spirit is collaborative The show is May Design Series; the most commercially focused interiors trade show in the UK calendar.

Organised by

Events & Shows See more at: www.hdexpo.com

Hotelier & Hotel Design

HD Expo is the premier trade show and hospitality conference for its industry. Established in 1992 and presented by Hospitality Design magazine, it remains at the forefront by offering the newest and most innovative products and services, encouraging and sharing ideas, providing inspiration and connecting hospitality professionals. HD Expo is dedicated to bringing the interior design industry, architects, owners/operators, developers, specifiers and purchasers the best available resources for their projects. This includes the most informative conference sessions led by top specialists pertinent to todayâ&#x20AC;&#x2122;s industry.

Hospitality professionals are looking for opportunities to turn todayâ&#x20AC;&#x2122;s challenges into tomorrowâ&#x20AC;&#x2122;s solutions. Attend HD Expo and you can examine tools, products and services to remain successful in our changing economy. See first-hand the latest designs for interiors as well as ideas that make doing business in the hospitality industry easier and more ingenious than ever before. Technology and artistry come together to not only inspire the senses but ignite the imagination. Through CEU/LU accredited conference sessions educational credits can be earned along with having your industry related questions answered by our experts. From world renowned interior designers to internationally recognized developers, HD Expo shares their insight via a conference program based on what attendees want. The schedule is balanced and multi-faceted with various networking opportunities to provide a hospitality conference unlike any other. Take advantage of all that the show has to offer and make the most of your time by attending the sessions that will impact the way you approach design.

STEP INSIDE DESIGN MAY 13-15, 2015 MANDALAY BAY LAS VEGAS, NV

HD Expo is the premier trade show and conference for the hospitality industry. Established in 1992 it remains at the forefront, offering the latest most innovative products and services, sharing and inspiring ideas, and networking amongst professionals. Highlights of the show include: Tools, products and services to remain successful in our changing economy. The latest designs and ideas that make doing business in the hospitality industry easier and more ingenious than ever before. Technology and artistry come together to inspire the senses and ignite the imagination. Accredited conference sessions, educational credits and expert Q&A sessions. World renowned interior designers, and internationally recognized developers. Networking opportunities to provide a hospitality conference unlike any other.

www.hdexpo.com USE CODE 4100 FOR FREE EXPO PASS

Safe Wooden Floors In the last ten years, we have seen an increase in work to ensure the safety of flooring, especially in terms of slip reduction. In the last twenty years, the popularity of wooden flooring products has soared. The hard and smooth surface lends itself to high-traffic areas and it is the flooring material of choice for everything from high profile, public buildings to high design commercial installations such as galleries, hotels, bars and restaurants. Making sure the intended flooring surface is safe is one of the most important factors for specifiers, especially for public and commercial spaces. Safety flooring is required in areas routinely subjected to spillage and contamination. For example, in areas where food is being served and handled, possibly not wiped up straight away, there would be a need for a slip resistant surface. On the other hand, in a main dining area, where people are seated and spillage is much more likely to be removed immediately, a normal floor finish would be fine. To a large extent, working practices will guide which surface finish is needed.

Hotelier & Hotel Design

When specifying flooring with safety in mind, there is now a way to make solid hardwood floors slip resistant, even in wet areas. For some time, the flooring industry was not able to give true wet slip protection to wooden flooring in a way that was easy to apply.

Junckers started to investigate the introduction of a new, easy to apply product that would meet demand as far back as 2005. The company envisaged the requirement for a simple to use and effective product reducing the possibilities of slips from wet spillage on any type of wooden floor. Two years later, a new lacquer was introduced that could easily be applied over existing and newly-laid wooden floors whether pre-finished, untreated or machine sanded. The product was tested to BS7976-2 standard to meet the guidelines and the result was Junckers High Performance Friction Plus. This low-odour, very hard-wearing water based 100% pure polyurethane lacquer provides the high levels of slip resistance needed for a safe floor where spillages are probable. It gives the floor a fine, textured surface, which meets the surface roughness requirements needed for

reducing slippage in wet conditions, yet, is still easy to clean. We are confident it is an effective, fast solution for environments such as bars, restaurants and pubs. This is why Junckers now has a policy to recommend to all clients, specifiers, flooring and building contractors that all flooring installed in commercial areas where spillages may occur and cannot be managed, should consider that an extra siteapplied coat of this seal to ensure customers’ floors meet the required regulations. Junckers Friction Plus lacquer has proved one of our most successful seals and members of our Approved Contractors network and flooring contractors all over the UK have quickly realised its efficiency and ease of use to be able to offer their clients a safe floor, where needed. Recent projects include a bar and assembly hall in Hackney Town Hall, London, the main ticket office at Aberdeen train station, the restaurant and social area at Yell.com’s new head office facilities in Reading as well as several hundred square metres at Gatwick Airport. An important point to keep in mind is not all floors need to be treated as safety floors. The individual environment and how spillage and contamination is managed should always be taken into consideration. Some floors may score well without the need for an extra coating – for example, our standard, factory applied UltraMatt lacquer achieves a low potential for slip, both in its wet and dry states, without the need for High Performance Friction Plus. If a business can manage spillages, there may be no need for a slip resistant seal – one spillage left all day may be more dangerous than ten spillages all removed straight away. Good, old fashioned common sense goes a long way, in my humble opinion and using the knowledge and expertise of an experienced flooring contractor will mean our floors will remain safe. Original article by Richard Aylen, Technical Manager, Junckers Ltd. Edited for publication.

www.junckers.co.uk

enquiries@junckers.co.uk

Now a great alternative for purchasing all your uniform requirements

THE HOTEL COLLECTION Email: sales@uniformexpress.co.uk Tel: 01295 709774

To learn more about how you can get a complete range co-ordinated for your business, or to hear about the special discounts which will be available, please contact us at: sales@uniformexpress.co.uk Tel: 01295 709774 Website: www.uniformexpress.co.uk

Hotelier & Hotel Design

GARMENTS TO SUIT ALL BUDGETS PERSONALISED ON-LINE ORDERING PLATFORM CREATED DISCOUNTED PRICING STRUCTURE HELD FOR 24-MONTHS FULLY MANAGED SUPPORT SERVICE DESIGN FACILITY FOR CREATING THAT FRESH LOOK

Housekeeping & Hotel Services Supplement

THE ESTABLISHED EVENT FOR THE CLEANING INDUSTRY SINCE 1972

THE

NEW IN 2015

CLEANING SHOW 2015 10â&#x20AC;&#x201C;12 MARCH 2015

5 , $($(" '3 5 (()0 .$)( 1 , 5 , - '$( , *,)", '' 5 )( )( &&$(" 3(). , - (. .$)(- 5 2 &/-$0 )/(" 5 /$(( -- ),& ), .. '*. 5 ,$ - )! -) $ & " .# ,$("- ( --) $ .$)( ' .$("-

EXCEL LONDON

Itâ&#x20AC;&#x2122;s not just the venue thatâ&#x20AC;&#x2122;s changing for the Cleaning Show in 2015 $.# .# ')0 .) )( )( & ($(" #)1 )," ($- ,- .# ,$.$-# & ($(" )/( $& ( / ,.4 /-$( -- $ # 0 , . - ,$ - )! ", . ( 1 ! ./, - !), .# ., 2#$ $.$)( .) ' % -/, .# . 0$-$.),- ( 2#$ $.),- " . !/&& 0 &/ !,)' .$' )/. )! .# )!6

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7 top reasons to come along 1. Source the latest products ( - ,0$ - )( .# ' ,% . 1$.# )0 , 2#$ $.),- 2. View demonstrations ( .,3 )/. +/$*' (. 6 ,-. # ( 3. Gain knowledge )/. .# % 3 # && (" - ( & "$-& .$)( !! .$(" .# $( /-.,3 .#)/"# !, - '$( ,- ( 1),%-#)*4. ,( !,)' - ,$ - )! free training academy sessions !) /-$(" )( /-$( -- -%$&&- ( , , 0$ 5. Challenge the fastest window cleaners $( .# 1),& 1$.# )/, /$(( -- ),& ), .. '*. 6. Meet with friends ( 1 ( )& . - ,$ - )! -) $ & " .# ,$("- ( --) $ .$)( ' .$("7. Find bargains 1$.# -* $ & -#)1 $- )/(.- )( *,) / .-

www.cleaningshow.co.uk Platinum sponsor

Organised by

Supported by

In partnership with

Vanessa Van Santen - Smith - Sales Manager T: +44 (0)1737 855 041 F: +44 (0)1737 855 034 E:Â vanessavss@quartzltd.com

Registration to attend is completely free-of-charge â&#x20AC;&#x201C; sign up now at www.cleaningshow.co.uk

Supplement: Cleaning

Action packed and biggest to date opens its doors in March With pre-registered visitors up by a staggering 60%* and news that Kimberly-Clark Professional, TL Killis, SCA Disposables and VAX will be joining Numatic and MITIE to exhibit, The Cleaning Show 2015, is destined to be a winner for both exhibitors and visitors alike. Taking place from 10-12 March at Excel in London for

Cleaning Show’s history, Mitie is sponsoring the event. As well as presenting a number of keynotes in the Seminar Theatre, Mitie is working hard to attract visitors from its existing and potential customer base.

feature all the

at this year’s event.

impacting the

: This private area – constructed at the heart of the main exhibition - offers visitors and exhibitors a venue to hold meetings and one-to-one discussions. : Terry ‘Turbo’ Burrows, the world’s fastest window cleaner! The sponsored by Unger and Principle Window Cleaning will take place on Wednesday 11 March. Visit www. cleaningshow.co.uk to register for the challenge. The new record holder will win £1000!

: The seminar programme will consider solutions to challenges currently facing the industry. The full Seminar programme can be viewed at www.cleaningshow.co.uk/seminars and is not to be missed.

Hotelier & Hotel Design

: An opportunity to learn more about products and techniques, to get professional advice in developing your business, as well as a host of other topics designed to improve the way you work.

: Meet and discuss career opportunities in the cleaning industry with clinic sponsors FM Network. : The Cleaning Show Innovation Awards have been updated, improved and companies can enter simply by visiting the Cleaning Show website before the entry deadline of 28th February. The Award winners will be announced in the Seminar Theatre at 4.15pm on Tuesday 10 March.

: The Cleaning Show represents the largest gathering of cleaning professionals and hygiene experts in the UK and is the ideal place to attend meetings and network with customers and colleagues, old and new. : Small businesses who want to to their advantage can learn how to set up Twitter tweets effectively by having a free training session with our expert. : The UK cleaning industry’s main producers and suppliers of machines, products and services will demonstrate their latest, cutting edge solutions. Registration to attend is completely free-of-charge so sign up now at www.cleaningshow.co.uk.

Supplement: Cleaning

Clean Up with Bentley;

the one-stop shop for your Hotel Cleaning needs

ith over 150 years of Industry and product knowledge, Charles Bentley & Son Ltd have years of manufacturing experience in the Brushware and cleaning products industry with

Industrial can offer a complete cleaning solution for businesses using a systematic and innovative

We strive to lead the way in hygiene education, support for our customers, and in doing so create a safer environment

Donâ&#x20AC;&#x2122;t forget to visit our stand â&#x20AC;&#x201C; G12, at the Cleaning Show held at the Excel,

tools for the right cleaning job ensures maximum productivity and ease of use

exclusive new products which include Colour Coded Grout Brush Colour Coded Deck Scrub An array of cleaning products suitable for the medical market As well as special offers and promotions with up to 60% off

why at Bentley we have designed straight forward cleaning products which work to Our diverse range of colour co-ordinated products are competitively priced, great quality and perfect for the professional enable us to provide a vast array of essential products to a variety of customers and our increased UK manufacturing means we can provide short lead times on many of our product

Hotelier & Hotel Design

Our vast variety of products are ideal for use in Hospitals, Hotels, Guest Houses,

Ideal for the hotelier market Bentley will be showcasing our lightweight and durable janitorial trolley which has been designed to accommodate common litre capacity waste basket, hooks to hang refuge bags, front platform for mop buckets and 2 multi-use trays to store If you are unable to attend the show but wish to arrange a meeting at your

PROFESSIONAL CLEANING ESSENTIALS AT COMPETITIVE PRICES Our diverse range of colour co-ordinated cleaning products are competitively priced, great quality and perfect for the household and professional market

CLEAN AND COMPREHENSIVE COLOUR CODING SYSTEM.

INDUSTRIAL SHOW ROOM

THAT SHOWCASES THE ENTIRE RANGE

ONOM

E: sales@bentleybrushware.co.uk T: +44 (0)1509 232757 F: +44 (0)1509 233861 W: www.bentleybrushware.co.uk

OF U

Y GIE NE

FETY

LUE

VISIT US AT THE CLEANING SHOW STAND G12

Supplement: Supplies

Mentor Distribution Trade Only Distributor of IT & AV Equipment for 24 Years Since 1991, Mentor Distribution has been a trade-only distributor of IT and AV equipment. We are an innovative company that is at the forefront of the latest technologies. Our team has a wealth of experience, enabling us to offer an exceptional service. We are an authorised distributor for some of the world’s leading brands including NEC, Iiyama, Toshiba, Mitsubishi, Asus, Chief, 3M,PresTop, Humanscale, Quanta, AG Neovo and Lumio. Our current portfolio of products include display screens (desktop monitors, public display products, spectraview (colour correction) display products, medical DICOM display products, 4K displays, CCTV monitors, touch screen monitors, privacy monitors and hard glass monitors), projectors, servers, motherboards, monitor arms, mounting solutions and other interactive products. Now offering the L1 Series, L5 Series, L6 Series, L7 Series, D1 Series, J2 Series, H1 and H2 Series TV’s. The different ranges on offer allow us to provide our customers with numerous choices including Smart LED TV’s, Commercial LED TV’s with Hotel Mode and LED TV’s with built-in DVD players. The current range includes TV’s from 22” up to 55”. This extends the range of Toshiba products available from Mentor Distribution after the addition of their Commercial PD range, and Video walls, in April 2014. All Toshiba TV’s are supplied with a 3 Year business warranty and come standard with Hotel Mode. Also at mentor we offer the full TD-Z digital signage range from Toshiba : TD-Z SERIES

Hotelier & Hotel Design

LARGE FORMAT DISPLAYS

Communicate high-quality business content throughout the day and night, on a robust display designed for continuous, 24/7 use. Toshiba TD-Z series models are sturdy, reliable, and flexible to your needs - from centralised control via RS-232 or LAN connections to the wide range of inputs and outputs. It’s quick to install and use, plus it has the upgradability of an industry standard Open Pluggable Specification (OPS) slot. An incredibly bright screen and ultra-wide viewing angle means customers always get the full impact of your content too.

www.mentor-distribution.com

The Commercial Toshiba TV Range With 3 Year Onsite Warranty & Hotel Mode. The current range includes TV’s from 22” up to 55”.

Professional Signage From Toshiba Communicate high quality business content on a robust display designed for many hours of use, made by professionals, for professionals.

Telephone +44 (0) 1462 814000

Supplement: Supplies

Hotel Buyer Store

hotel-buyer-store.co.uk

A House Keepers Dream With a perfect blend of choice and availability for your housekeeping supplies and guest toiletries, e-commerce business hotel-buyer-store.co.uk and its ‘big sister restaurantsupplystore.co.uk are a housekeepers dream. 16 different ranges of toiletries and amenities are available to order online to suit different budgets and decor. Sea Spray for coastal hotels, the ultra-modern Platinum for a more contemporary hotels, Taylor of London for the traditional hotels, Evoque for the environmentally conscious,etc. For those with a more limited budget Hotel Buyer can

Hotelier & Hotel Design

shampoo & conditioner and a shower gel and soap or hand wash for over the sink. For the more luxurious establishment, 30ml bottles of shampoo and a separate conditioner, 30ml bottles of shower gel and hand and body lotion either soap at the sink. Shower caps and vanity kits are a minimum standard but guests now expect dental kits and shaving kits in the room too. In addition to these must-haves, Hotel Buyer has bath salts, hygiene kits, sewing kits, nail care kits, shoeshine sponges, earplugs, eye masks and even a loofa and socks. To make your guests feel even more special, toiletries can be presented in gift bags.

A good range of amenities sends a message to hotel guests that says: “we’re glad you’re here and we’ve tried to think of everything that you might need to feel at home. It acknowledges that you are paying a great deal to stay here and the least we can do is given you a few small tokens to make your stay comfortable. Guests will talk about things like that to others when talking about their stay. “They even gave me a pair of socks to use” is a lot better than; “they

didn’t even give you a shower cap”. With recent developments Hotel Buyers’ production process, the personalised range allow the boutique hotel to order toiletries with the hotels name or logo, in quantities as few as 200 units. Personalised toiletries were once the domain of the large chains and those with deep pockets, patience and a large amount of storage. Hotel Buyer Store can now provide personalised toiletries in quantities as low as 200 units making it a realistic option for the boutique hotel. There is no charge for printing or artwork and you can be in receipt of branded toiletries within a few days. Whether its toiletries, bedding, cleaning equipment and possibly wish for at hotel-buyer-store.co.uk

with more than

24,000 hospitality products on offer, we couldnâ&#x20AC;&#x2122;t show them all

www.hotel-buyer-store.co.uk 01277 833 101

Supplement: Supplies

T London

Introducing T London, the new bath, body and senses brand making a splash in the hotel and retail markets.

A celebration of tea in all its states, T London a complete line up of hotel amenities, corporate gifts and retail products. The company is based in London, a city steeped in the history of tea, and was Sri Lanka. Travel and exploration are at the heart of the brand which is designed to counteract the hectic pace of modern life. Like a refreshing sip of tea, T London helps you to stop, breathe and revitalise.

from the tea gardens and hill stations of East India. Steeped in plant-derived conditioning extracts, the collection is infused with aromatic oils of zesty lemongrass, a twist of citrus, spicy nutmeg and black tea to create a crisp, multi-layered fragrance. Formulas are designed to refresh and revive the body and mind, no matter how hard the day or how

We ask Jayne about what drives T London – “In us as founders – being environmentally sound is a is so strong. Our formulas are free from parabens, glycols. And our hotel bottles and tubes are made also because Mark and I have worked so closely

successful brand.”

being large enough for guests to tell conditioner apart from body lotion without their glasses, to the use of quality aromatic oils and active plant extracts in our formulations. These sound like small details – but this is our passion and how we differentiate ourselves from our

Hotelier & Hotel Design

The company is the brainchild of founders Mark Warshaw and Jayne Kethro, previously of Molton Brown. They tell us:

“London is an important part of who we are. T London was conceived here and this is our home. We love its quirky corners, its ever evolving architecture, its experimental attitude and endless possibilities. The global city continues to amaze us. Always a city of trade and adventure, London is as much our inspiration as it is our home. Exotic teas, spices and fragrances were transported here from all parts of the globe. Acknowledged standards of luxury and culture were created here – and still are.”

www.t-london.com

email info@t-london.com or

Find T London on Instagram at tlondonuk

Supplment: Supplies Washrooms

Chrome Wall Fixture

Reserve Signature Fragrances is a separate division that specialises in creating made-to-order bespoke items, products and perfumes exclusively for our Hotel clients. House Fragrance Creation

HAND & BODY LOTION

BATH & SHOWER GEL

And, should you wish to create a house scent that is unmistakably and exclusively your own, our inhouse design teamâ&#x20AC;&#x2122;s partnership with a leading fragrance house means both the packaging, design and the fragrance will work in perfect harmony with each other, with your brand, and with your business.. Bespoke Products

SHAMPOO

CONDITIONER

Our acknowledged expertise allows us to develop items your guests will love, tailored precisely to your needs - everything from slippers for bedroom and spa to laundry bags, show bags, suit covers, combs and sanitary bags. Retail Sales We can even manage your retail sales on-line and produce the larger sizes this market typically demands.

RESERVESIGNATUREFRAGRANCES.COM

Supplement: Supplies

Bentley Europe At Bentley Europe, we are passionate about designing, developing and selling worldâ&#x20AC;&#x2122;s nicest hotel room products. Besides our wide range of in-room ironing centres we offer unique welcome trays and kettle set-ups, luggage racks, hairdryers and bathroom scales. Our products are of high quality, comfortable and easy in use and developed with the latest technology features. When making products we keep the guest, hotelmanager and housekeeping in mind. The Bentley in-house designers develop bespoke products for almost every

Hotelier & Hotel Design

made products are made out of stainless steel, wood, leather or other materials. Approved and preferred by global operating hotel chains. From bedroom to bathroom, Bentley is always on duty to serve the international hospitaly industry.

www.bentleyeurope.com

THE WORLD’S BEST EPoS SYSTEM Mobility Enterprise Control Enterprise Reporting Loyalty Customer Engagement Digital Signage Mobile Payments Supported PMS include: Fidelio Springer-Miller Infor And more...

Not all EPoS is created EQUAL. TISSL is the five time winner of the prestigious Chefs’ Choice Award. TISSL’s award-winning hospitality software interfaces to major PMS packages plus we offer a ‘micro PMS’ product for boutique hotels. From world-class iconic hotels, three Michelin-starred restaurants, to family run establishments and chains, a TISSL EPoS solution is guaranteed to lift your efficiency, customer service, and profitability.

Find out what we can do for your business at TISSL.co.uk

Court House Mill Court Wolverton Mill Milton Keynes MK12 5EU

+44 (0)1908 525800 www.TISSL.co.uk

Supplement: Supplies

Recognition for Housekeepers The unsung heroes Murray Roberts, Sales & Marketing Director, Aslotel in conjunction with Considerate Hoteliers created an award to recognise Housekeeping Teams across the country that uphold the environmental concerns of their Amongst these initiatives, choosing the right bathroom amenities is an Amenities is an area that Murray knows a lot about, as he explained “Aslotel is a forward thinking company and that is why, a long time ago, we could foresee the need to change the landscape towards more environmentally friendly products and reduce packaging” he went on to say “we invested considerably in production processes and sourcing materials to ensure that The creation of this award is part of the forward thinking that gave Aslotel the idea to help encourage Housekeeping Teams in various countries become involved in adopting the green London’s Landmark Hotel won the award last year and was rightfully thrilled to be rewarded for all of their endeavours, as it meant their hard work had paid

Aslotel has a nationwide team of sales professionals who make it their

Aslotel has in recent years introduced EU Ecolabel and Nordic Swan accredited amenities such as those found in their Ecosource Airless Dispenser and Scandinavian White Hotel Line, plus organic products that carry the Ecocert and Cosmebio

able to network with Housekeepers to present and suggest new ideas and

above accreditations the factories producing the products have to be inspected and approved by the

Aslotel has a growing portfolio of environmentally friendly products – one such product range is e cloth professional cleaning products

contributory factors demonstrates that Aslotel is a company that considers the environment and thinks about its clients to provide the very best in

Hotelier & Hotel Design

Housekeeping teams that would like to take part this year should contact their Aslotel Regional Account Manager who will be able to tell them more about the award and what is involved or visit Considerate Hoteliers who will be

and reliance on chemicals which can

For more information about Aslotel and their products please go to

EPOS: Customer Driven Hospitality customer-driven hospitality industry.

ith hotels becoming ever more popular as hosts for celebrity chef restaurateurs and the F & B function of the business being an increasingly

dessert sales lifted by 20% when we recently trialled customers ordering and paying by smartphone. Whatâ&#x20AC;&#x2122;s clear too from taking the point-of-service to the table is that customers feel better served.

turning to technology to help grow this side of the business. Restaurateurs such as Bruno Loubet and The Zetter Hotel group are looking more and more at using a

A huge bonus is that these new mobile apps capture used to drive promotions and loyalty programmes including issuing smartphone-redeemable vouchers.

reviews some of the tools hoteliers are using to make the most of their dining spaces.

business opportunities.

Business visibility is critical Technology is playing an increasingly important role in

Hotelier & Hotel Design

point-of-sale operations to take advantage of one of the most important innovations of recent years - the advent

with sales transactions seamlessly integrated with those

scope and scale. Business intelligence is particularly allow management to drill down into individual venue performance or report group-wide. Reports have their role to play in fraud detection too; a good way of managing cash and stock shrinkage on site. And it all Whatâ&#x20AC;&#x2122;s clear is that no hospitality business with an eye to the future can afford to be without a contemporary

Itâ&#x20AC;&#x2122;s hard to decide if we are witnessing technology push other technologies and mobile devices.

www.tissl.com

10 Years Dealing With Something No-One Wants to Talk About Despite their high recognition factor in the public’s mind (sleep tight, don’t let the bedbugs bite) they are unsurprisingly a pest that no-one wants to discuss let alone admit to have any practical knowledge about. Well in March 2015 it will be the 10th year anniversary of www. Bed-Bugs.co.uk the domain behind dedicated bedbug specialists. Yes it may initially appear odd to have but founder and managing director David Cain had something of a understanding that the problem was going to get a lot worse before we would start to see improvements, sure enough there has been a global resurgence in the problem and the UK is very much on the frontlines in terms of tackling the issues as well as developing sustainable solutions.

biologist and later working as a city analyst David has watched the issue grow from something thought to be extinct to something which can ruin an organizations reputation in one night and tarnish an online reputation for years to come. Our business model is actually quite simple explains David. We picked a niche area and decided to go

Hotelier & Hotel Design

peoples understanding knowing that by being focused we would stay far enough ahead of the sectors we serve that there would always be a need for us. On day one I would have never imagined that I would consult with architects on the

regards bedbugs but our research indicated it was common place in the 1920’s. My work has even taken me to South America where on one trip I not only visited and dealt with active cases but also held an educational seminar to illustrate to people how to go about dealing with infestations.

While most of our work comes from dealing with domestic based infestations we have developed a with a more systematic approach quite literally helping hotels and before guests would be aware of them. The clear advantage of this ProActive approach is that it safe guards the reputational damage that are associated with bedbugs. Such methods are also 100% green and sustainable; another when they decided to stop using any forms of synthetic insecticides having developed more effective time we need to address the long term issues such as: How will you detect the next introduction of bedbugs before it gets out of control How to best manage an incident should one occur How to repair the damage to the organizations reputation and staff morale following a protracted battle with bedbugs However, as we are seeing more and more hotels suffering from outbreaks of bedbugs and as they continue to become resistant to many of the synthetic insecticides we are also starting to see more communication on the subject. It’s still common to be asked how to “stop this from happening again” but we can all at least agree that closing the doors is not an option for a viable hotel business.

I would actively encourage all hoteliers to consider bedbugs in detection. You hardly wait till you have burnt down half your hotel to install one and guests are increasingly expected a bite free night. In a recently US presentation consumers said that being bedbug free was worth $150 per night to them on a planned trip and with review sites offering easy access to information on your reputation it’s easy to tell who has not managed an incident well enough to avoid bad publicity. For those who don’t think bedbugs will affect them we even have a special website called www. OstrichBugs.com which explains why that defense is somewhat outcome you desire. Best practice is to ensure that you have procedures, protocols and processes in place to deal with an issue should it occur and to work with your housekeeping staff to make sure they are ahead of the issue and don’t wait till things get out of control. The cost of doing so can be less than 5p per bed per night, much less than a sachet of coffee and let’s face it it’s rare to get a scathing review online because of coffee quality whereas bedbugs is a reputation best and easily avoided. I would encourage anyone wish to read more to look at the following websites: www.Bed-Bugs.co.uk/hotels.html www.BedBugFoundation.org

Bathroom

demista™ ANOTHER UK SUCCES STORY!

Our athletes have been superb in recent years. We have the top golfer in the world. British actors come away with accolades galore. And the cache of products manufactured in the United Kingdom cannot be underestimated. The words Made in the UK or British Made stand for quality, reliability, value for money and style. So demista™ heated mirror pads have proven to be the and domestic market. Steamed up mirrors are annoying. You step out of the bath or shower and prepare to shave or do your make up….trying to peer through a fog. Wiping leaves streaks. So is there any alternative? The easy and permanent solution is to install demista™ heated mirror pads. A problem solved simply and inexpensively. The pads come in a variety of sizes, and can be used in multiples if very large areas need to be covered. demista™ heated mirror pads can also be made to order in special sizes. Fitting is easy. Just back of the mirror and connect to the lighting circuit so that the mirror is warmed when the lights are switched on.

Hotelier & Hotel Design

The pads are manufactured in the United Kingdom and have proven quality after over 22 years in the market world wide. demista™ is the innovator of steam free mirrors

choice for builders, developers as luxury apartments, hotels and leisure centres, new home developments and refurbishment

www.demista.co.uk

Bathroom

Classically Beautiful Baths Individually Crafted

At Ashton & Bentley we have brought back timeHonoured skills by designing and manufacturing our entire freestanding bath collection within our English factory. This is British innovation at its best. At Ashton & Bentley we place a large emphasis on the technical development of our contemporary and classic bath designs. With our exclusive material Correro TM, we have harnessed the thermal properties of organic limestone and pure white marble. This unique composite material is beautiful, hard wearing, luxurious and practical, which allows bath water to stay warmer for longer. Our timeless baths, hand-polished by skilled craftsmen in a variety of different finishes, remind England to be proud of its manufacturing heritage.

Hotelier & Hotel Design

www.ashtonandbentley.co.uk

ISH FRAKFURT 10/14 MARCH 2015 FRANKFURT - GERMANY

ISH

ISH FRAKFURT

To arrange an appointment on the stand please Email: s.west@novellini.com

A passion for creating stunning design

Business Feasibility

Concept Design

Detailed Design

Justin Musgrove â&#x20AC;&#x201C; The Bannatyne Group

Project Development

Spa Launch

Spa Operations

Contact Spa Creators to discuss your spa project T: 44[0]1189 471857 E: enquiry@spacreators.co.uk www.spacreators.co.uk

SPA CONSULTANCY

Spa Creators have been long-standing and loyal suppliers and consultants of mine. They would be a true asset to any spa development project and would get my complete backing"

Bathroom

Our ranges are as varied as hotels are different However, it is worth considering what could make any hotel stand out, and what could provide a marketing advantage. For instance, you could be the only hotel in the area offering Organic Towels. Organic products are on the increase and some of the statistics from a recent study are eye-opening. Organic beauty and health products grew by 17% in 2013 alone and 4 out of every 5 homes now buys organic produce.

Towels need not be white and need not be made in the same way. Look at the King of Cotton Zero Twist range. These towels are made from pure cotton which has been spun in such a way that the fibres remain straighter. This process adds strength to the product yet makes the material incredibly light and easier to wash and dry. Zero Twist is available in white and in some very sophisticated colours in towels and robes.

Robes is one area where you really can be different. King of Cotton has seen a dramatic increase in the uptake of more unusual robes by hotel owners which is why they now offer no less than nine different ranges. Some offer ‘stand-out’ by virtue of their heritage, such as the ‘The Ritz Carlton’, a beautifully designed robe, used in one of the world’s grandest venues in 420 GSM soft waffle pure cotton. Other designs that are unique include the Monte Carlo Towelling Robe, as shown, with its contrasting collar and cuffs in three colour ways.

There is an interior design opportunity for hotels in the wide ranges of throws and bedspreads, from contemporary to traditional available from King of Cotton. Have a look at all King of Cotton products on the website and remember to call the company to set up your trade account for offers and discounts. www.kingofcotton.co.uk

Hotelier & Hotel Design

There are about 10,000 reasonable sized hotels in the UK. And whilst hotel chains tend to create similar looking hostelries, in the main every hotel is different. Yet, very often, hotels choose towels and robes that are identical to the next. Nothing wrong with that and indeed the best selling towels at King of Cotton are hotel standard 500 GSM white towels.

Bathroom

Technology Creates a Spa-Like Finish with

Geberit

aising the comfort levels in the hotel bathroom, the Geberit Monolith Plus sanitary module has a wealth of technology behind its elegant glass frontage. With this latest model, not only is all the plumbing work neatly concealed, but it also actuation and an integrated silent odour extraction unit. Where Monolith

the Plus

Geberit really

though is with its discreet and indirect ComfortLight. Automatically activated as the user approaches the module, the light casts a warm glow which is ideal for seeing your way around the bathroom without the need for the glare of an overhead light. Available in a choice of white or black glass, the elegant sanitary module can be used to hang the Geberit AquaClean Sela shower toilet, providing hotel guests with the ultimate in comfort and spa-like luxury throughout their stay. Geberit AquaClean Sela offers simple, hygienic Motion detectors turn on the nightlight cleaning, eradicating and heat water to body temperature. the need for a separate bidet, making it the ideal choice for the compact 54

hotel bathroom. With the connections for the water and electricity all integrated into the pan to make them invisible, Geberit AquaClean Sela looks just like a standard WC, enabling it to be seamlessly incorporated into any setting. Cleaning with a gentle, airy water spray at body temperature, Geberit AquaClean Sela is simple to operate via the controls on the side of the WC or with a remote control. The intensity can be adjusted to oscillating motion ensures a pleasant cleaning experience. Thanks to integrated

the

clever user

is heated automatically as the user approaches the WC, while its energysaving function ensures it consumes a minimal amount of energy, even in standby mode. Used in combination or alone, the Geberit Monolith Plus and AquaClean Sela ensure that guests enjoy their stay in comfort. For more details call Geberit on 0800 077 8365 or visit:

www.geberit.co.uk

Water & Energy Saving

Low CAPEX – High RETURN

For faucet and shower flow control visit the world‘s leading manufacturer info@neoperl.co.uk, www.neoperl.co.uk

Tilal Liwa Hotel, Abu Dhabi Newhey Carpets, a leading British manufacturer and specialist designer of innovative, high performance and sustainable commercial carpets, recently manufactured over 1000 square metres of Colortec+ carpet for the opulent Tilal Liwa Hotel, Abu Dhabi.

Hotelier & Hotel Design

The hotel is situated on the edge of the 600,000 square kilometre Rub Al Khali Desert, which is also referred to as the ‘Empty Quarter’; the largest sand desert in the world. Tilal Liwa was designed in traditional style

and servicing noise on the hard surfaces was a regular complaint leading to the decision to install carpets in all corridors. Newhey were introduced to Tilal Liwa after exhibiting at The Hotel Show Dubai in 2013, the brief was to create a luxurious design that would replicate the beautiful sands that border the hotel. Their design studio used 3 colours to create the textured effect and a border to compliment the design. The Tilal Liwa Hotel makes a feature of many

fascinating Arabic traditions and the regions exotic culture. Tilal Liwa refurbished the guestroom corridors in late 2014 specifying Newhey’s Colortec+ construction, a product which is tufted using computer yarn placement technology. The Colortec+ carpet features high quality 80% Wool 20% Nylon hank dyed pile yarns and is a cost effective, durable solution for guestroom corridors. The lavish carpet designs, which were installed by Inter Décor Furnishings LLC - Dubai, were supplied with ‘evobac’. This secondary backing system, exclusively developed by Newhey, is made using 100% recycled plastic bottles, it also reduces wear on blades when cutting the carpet, has improved anti-fraying properties and guarantees against delamination. guestroom corridors and added to the tranquillity of this stunning location enabling the hotel to become one of the most luxurious complexes in the UAE.

www.newheycarpets.co.uk

REALITY DIMMABLE

AR70 LED

8W RETRO 750lm . 93lm/W . 2700K 00K The LED lamp that matches halogen light...

Order Code : REAL AR70

Other lamps available in the LED Reality range ..... Available in 2700K, 3000K or 4000K

GU10 7W 630lm

GU10 5W 500lm

GU11 4W 280lm

MR16 7W 630lm

Wandsworth Showroom 21 Lydden Road Wandsworth London SW18 4LT, UK

MR11 3.5W 320lm

Fulham Showroom 82-84 New Kings Road Fulham London SW6 4LU, UK

AR111 13W 950lm

Module 10W 900lm

Tel: 020 8874 2234 Fax: 020 8871 2262

www.mr-resistor.co.uk

Design

Tadelakt Plaster – The Revival of an Ancient Art

adelakt is a polished plaster originating from the Mediterranean region of Morocco and means ‘to rub’ or ‘knead’ in Arabic. The application of Tadelakt had a practical purpose in a hot, arid climate and records indicate that nomads used it to seal reservoirs for retaining drinking water. Over time its use was extended to plastering hammams, riads and palaces, and today is used as an alternative to tiling in wet rooms, showers and bathrooms or as a stunning feature wall. The application of Tadelakt, using a wide range of trowels, hand tools and spatulas, allows the plasterer to follow the lines of the substrate closely, hence it can be applied to curved surfaces such as sinks and Once the plaster has been applied, the surface is brushed with olive soap and then burnished with a small, hard stone. Stoning the surface compresses the Tadelakt and this, along with the reaction with the lime and olive soap, makes it water repellent whilst achieving a surface shine at the same time. Although skill and patience is required, with the right guidance and practice it is not outside the realms of DIY.

Hotelier & Hotel Design

Tadelakt has a beautiful, smooth appearance and is exceptionally tactile. Its versatility means that there are very few limitations in terms of the surfaces and shapes it can be applied to.

Mike Wye & Associates Ltd supply a traditional form of Tadelakt from German suppliers, Kreidezeit, who investigated original forms of the plaster in Morocco and discovered that it was made from an eminently hydraulic limestone found 1.5 metres below ground in the Marrakech Plateau. This lime was added to sand, marble dust and pigments which has been recreated today to make Kreidezeit Tadelakt. For guidance on Tadelakt material quantities, quotations, training courses and instructional DVD please visit www.mikewye.co.uk or call one of our technical sales team on: 01409 281644.

Design

Karren Fielding’s “Romantic Shimmer” Range

Hotelier & Hotel Design

Glitters and Glows!

Years of foreign living and travel have inspired the art of well-known portrait and animal artist, Karren Fielding. Influenced by the rich and romantic atmospheres of Europe and the Middle East, her art encompasses shimmering light and gold attributed to the abundant hues of a Mediterranean sun, sea and sky.

Karren paints in both the UK and internationally. Commissioned portraits are painted working from photographs, with client consultation throughout, shipping included. PoA.

After studying at St Martin’s School of Art, Karren joined the design team at Selfridges before becoming freelance, working for an eclectic mix of clients including Harrods, Harvey Nichols, Selfridges, Simpsons of Piccadilly, Waring & Gillow, Liberty’s, and many prestigious London nightclubs and restaurants, designing and producing printed and signwritten posters, signs, menus, and murals including trompe l’oeil.

“I commissioned Karren Fielding to paint a very personal work for my wife from our honeymoon. I sent her a photo that was special to us and she agreed to complete the painting. We worked out the details and logistics, this was an international transaction.

Karren is currently devoted to producing beautiful paintings, including commissioning portraits (of both people and pets), for her “Romantic Shimmer” collection. A unique touch is the inspired idea of beautiful cushions of her paintings….. with the option of “made-to-match” available, a new and exciting range of co-ordinated cushions, blinds, lampshades and wallpaper murals. Karren says of her work “...to paint is my greatest luxury... painting a world of fantasies ....impressionism with unique techniques, giving ethereal and dream-like qualities, using shimmering effects and metallics, creating visions and memories, mystical and romantic....”

Client Testimonial

Karren kept me updated on the process and met all deadlines. The painting came out better than expected and the unexpected shimmer with the detail amazed both of us. The outcome was wonderful and we look forward to having her do other work for us in the near future. As of now the painting hangs in the upper hallway for all to see.” For further information, please contact:Karren Fielding Mob:07980 837489 www.imagenetdesigns.com www.paintingsilove.com/artist/karrenfielding

Renovation of a former Antiques business to a Museum The Ashmolean has carried out in close partnership with Worcestershire County Council, Keil family as well as various regional organisations to convert this historical building in the Cotswold village of Broadway, Worcestershire, into an innovative independent museum: The Ashmolean Museum Broadway. Contractors from Highgate Construction Ltd were approached to conduct the work on the project and on initial inspection noted that the building required fire protection to bring it up to regulation standards of 60 minute fire integrity to BS 479 part 21: 1987 to protect the building in the case of fire. On contact with our key distributor Specialist Fire Solutions who advised and carried out the application of EP/CP intumescent coating system to upgrade the 285 sq metres of lath & plaster which will bring the building up to the above standards. Launched in September 2013, the new Museum is located in â&#x20AC;&#x2DC;Tudor Houseâ&#x20AC;&#x2122; on the main High Street in Broadway. It is truly one of the most cherished and most desired villages in the Cotswolds and Tudor House is among its most significant buildings. Originally constructed in the seventeenth century as a coaching inn, it has been extended as well as modified over the centuries and functioned in a number of periods as part of a school, a farm, in addition to a private residential home for various owners, which includes Benjamin Chandler who renovated the property with the Arts and Crafts architect, CE Mallows, in 1908. For almost 80 years, it had been the headquarters for H.W. Keil Ltd, considered one of the prominent dealers in antique furniture in the world.

The exhibits of fine art from the 17th to the 21st centuries span over three floors, and the collection includes local objects such as Sheldon tapestries, Worcester porcelain, Armorial Ceramics of Broadway families, William Morris tiles and Winchcombe Pottery. One can find paintings by Gainsborough, Reynolds, Millais and Landseer. The top floor comprises of a dedicated gallery for temporary exhibitions, offering local artists as well as community groups with the opportunity to host exhibits, education and outreach programmes.

Hotelier & Hotel Design

The items on display are on loan from the Ashmolean Museum. They incorporate paintings and furniture from the founding collections of the Ashmolean, provided by Elias Ashmole to the University of Oxford in 1683.

Design

Nada Designs Nada Designs manufacture exclusive historic and contemporary bespoke trimmings and tiebacks. They pride

Hotelier & Hotel Design

silk and cotton and are dedicated to preserving the tradition of handmade trimmings even down to the small detail of the hand turned wood used in the trimmings and tiebacks.

Together with a standard collection, Nada Designs offers a complete bespoke service and specialize in working with clients to produce intricate or simple trimmings and tiebacks to any colour and size. There is no minimum order which makes the trimmings accessible to anyone who may require a simple button tuft but need an exact colour match to a fabric. Nada Designs has access to a vast archive of trimmings and tiebacks and have worked on several special commissions. At present they are working on several projects, two of which are Grade II listed.

Design Focus

Design

THE BOATHOUSE PURE IMAGINATION

The Cafe/Bar refurbishment was awarded to GIA with a brief to enhance customer experience and to have greater family appeal.

GIA Architecture and Interior Design of York For more information on this and other projects, please visit www.gia.co.uk www.giaprojects.co.uk

GIA were delighted to use their imagination and creativity. Our design originated from a local Mere which is home for wildlife, natural paradise.

The space is a main artery into other facilities and therefore this had to be creatively integrated into the scheme without destroying the comfort and ambience of this imaginative creation. You can visit many times and you will always see something new.

Hotelier & Hotel Design

Functionality is one of GIA strengths and this, overlaid with pure imagination produced a facility strong on family appeal, with custom designed lighting and seating ingeniously linked back to the inspiration of the Mere.

Lighting & Electrical

Hotelier & Hotel Design

Focus SB速 Bespoke Electrical Accessories for Hotels

www.focus-sb.co.uk

Hotelier & Hotel Design

DAVEY LIGHTING FOR BATHROOMS

Founded in the shipyards of nineteenth century London, Davey Lighting is the UKâ&#x20AC;&#x2122;s foremost manufacturer of marine-inspired interior and exterior lighting. Designed to withstand extreme conditions, Davey lights are ideal for making a splash in period or contemporary bathrooms. Combining all-weather and best-of-British craftsmanship, over ninety percent of the wall lights carry an internationally recognised IP rating, making the lights safe for use in wet rooms, shower rooms and bathrooms around the world.

From classic box lights combining simplicity, to robust, industrial-style utilitarian style suits all manner of bathroom schemes. A wide choice of copper, polished aluminium and galvanised cast iron, means lights can be chosen to blend or contrast with

www.davey-lighting.co.uk 0207 351 2130

Lighting & Electrical

ORIGINAL BTC CELEBRATES 25TH ANNIVERSARY British lighting manufacturer Original BTC celebrates its 25th anniversary this year. Established in 1990, Original BTC began life as a lighting manufacturer, evolving to become the Original BTC Group with three lighting brands and six UK factories under its umbrella. Original

BTCĂs

relaxed,

familiar

British interiors landscape at home and abroad, with a new showroom in ParisĂ design quarter, St Germain, cementing its international success. With a focus on authenticity, functionality and best-of-British craftsmanship, its essential collection is ideally suited to residential and commercial properties alike.

Hotelier & Hotel Design

Father-and-son team Peter and Charlie Bowles design and manufacture products based on the facilities available to them, with much of the core lighting range produced at their Stoke-on-Trent bone china factory.

Lighting & Electrical

Based on an original design from the Davey archives, the robust Oceanic pendant lit the way for workers in the dockyards and factories of early twentieth century London. One of the earliest industrial lighting designs on record, the Oceanic was fitted with a sturdy guard to protect from bumps and crashes and a hook mechanism to clip to rails and beams. Originally produced in galvanised steel, the Oceanic has been updated for contemporary interiors in a palette of powder-coated basalt grey, putty grey, white and black with a contrasting galvanised hook, chain and guard. Hand-spun in Birmingham, the Oceanic is available in small (£285) and large sizes (£345).

. Davey Lighting London, Design Centre Chelsea Harbour Davey Lighting Paris, 32-34 Rue Bonaparte WWW.DAVEY-LIGHTING.CO.UK

Hotelier & Hotel Design

GLASS ACT

Small Globe pendant (12”) £335, medium (14”) £479, large (16”) £599

The Globe collection of mouth-blown glass pendants marks a new direction for British lighting brand Original BTC. Celebrating its 25th anniversary this year, Original BTC began life as a lighting manufacturer, evolving to become the Original BTC Group with three lighting brands and six UK factories under its umbrella. With a focus on authenticity, functionality and best-of-British craftsmanship, father-and-son team Peter and Charlie Bowles design and manufacture products based on the facilities available to them, with much of the core lighting range produced at their Stoke-on-Trent bone china factory. Original BTC’s first in-house manufactured glass collection, the Globe pendants are free-blown at English Antique Glass, the Group’s Birmingham-based glassworks, using artisanal techniques first developed in the twelfth century. The highly skilled, labour and time-intensive process results in glass of the finest colour, clarity and brilliance. Unlike homogenous mould-made glass, each piece is unique, with slight variations demonstrating the care and attention with which it is crafted. Capturing Original BTC’s simple elegance and attention to detail, each pendant features a chrome or brass fitting with a matching chrome or brass wire suspension and bulb holder, plus trademark braided cable. Available in anthracite and opal smooth glass as well as anthracite and clear seedy glass, achieved by the addition of a potato to the kiln. Original BTC London, Design Centre Chelsea Harbour Original BTC Paris, 32-34 Rue Bonaparte WWW.ORIGINALBTC.COM @ORIGINALBTC

Lighting & Electrical

Claudio Marco, Villaverde, Claudio Marco, lighting designer opened VILLAVERDE in 2003 and, 11 years on, he continues to create and introduce exclusive

Combining traditional techniques with expert craftsmanship, we offer an impressive range of customised lighting, handmade in Italy for

Claudioâ&#x20AC;&#x2122;s passion for design led to the opening of our sister company in Italy, ABRISSI, where

service enables clients to customise various elements, whilst our experienced consultancy team skilfully guide you through the whole

global logistic service for international clients, any size consignments shipped safely around

Hotelier & Hotel Design

11 Years of Exclusive Lighting

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Venue

Luxury Ski Operator, Haute Montagne, Launches New Ground-breaking Alpine Estate in Switzerland Luxury ski operator, Haute Montagne, is delighted to announce the launch of its new Alpine Estate, Verbier’s most sublime luxury mountain-living experience. Known for raising the standards of the luxury chalet experience, the Alpine Estate is an extravagant mountainside retreat, comprising of two ultra-opulent chalets, with a third available on request to host guests’ household staff and bodyguards. This new addition to Haute Montagne’s portfolio is set become the most exclusive address in Verbier this winter.

The Estate Linked by a private outdoor courtyard, the Alpine Estate boasts over 1,500m2 of residence between two main chalets, sleeping up to 20 people in 10 deluxe en-suite double bedrooms, each with mountainview balconies or terraces. The bedrooms have been individually designed and finished to the highest standard, combining traditional Swiss materials and leading interior design to create a new definition of luxury interiors and furnishings. Chalet Levanto, the third chalet positioned separately within the Alpine Estate, offers comfortable accommodation for guests’ household staff and bodyguards, and sleeps up to eight people. Its location ensures that guests’ privacy is maintained, whilst ensuring help is a stone’s throw away.

Features

Hotelier & Hotel Design

With a hamman, sauna, two swimming pools, waterfalls, indoor and outdoor hot tubs, a fitness facility and private spa treatment rooms, Haute Montagne’s Alpine Estate offers guests an exquisite space to unwind and relax after a day out on the slopes. Boasting one of the

Alps’ finest in-house spas, Haute Montagne can arrange for skilled and dedicated staff to deliver top relaxation treatments for guests in need of some pampering and rejuvenation.Equipped with the latest high-tech fitness machines, the Estate’s sophisticated gym offers stunning views across Verbier’s mountains, giving guests a scenic workout experience like none other. Alternatively, guests can explore the Estate’s two impressive wine caves, sit back and enjoy a movie in one of the cinema rooms, or make the most of the opulent living areas fitted with state of the art Crestron entertainment systems.

Service Guests renting the Alpine Estate this winter can anticipate expert five-star service from Haute Montagne’s fully trained team of staff, which is overseen by the Alpine Estate’s Chalet Manager, who acts as a personalised concierge service. The Chalet Manager is available throughout guests’ stay to attend to their every need and generally be on hand to ensure that

every guest’s chalet experience runs seamlessly. Throughout their stay at the Alpine Estate, guests can enjoy access to their own Michelin star trained chef, available to cook them the finest of banquets on a tailor-made basis each day. Prepare for the day ahead with a hearty breakfast, indulge in an after-ski afternoon tea, or for those with discerning tastes, try fine dining with a sumptuous ten-course tasting menu, complimented by an extensive wine list provided by a renowned Verbier wine supplier or selected by chef from the Alpine Estate’s own wine cellar. Haute Montagne’s dedicated late night private chauffer service, as well as daily housekeeping is also included.

Prices start from £11,101* per night, excluding food and alcohol and VAT. A minimum stay of 7 nights is required, and 14 nights over the New Year period. Chalet Levanto can be hired as an additional staff quarters. Prices start from £3,016* per night on accommodation only basis, with a minimum stay of 7 nights. *Prices in Pound Sterling are subject to change.

www.hautemontagne.com

Hotelier & Hotel Design

Haute Montagne’s new Alpine Estate occupies an impressive position in the dreamy heights of Verbier, providing a platform for guests to experience unparalleled views of the village below and the majesty of the surrounding mountains, combined with a luxury service to make every guest’s ski holiday unforgettable.

Hotelier & Hotel Design

NORTH EAST HOTEL’S £16

A LEADING North East hotel has unveiled its plans for an ambitious £16m development which will see the creation of a state-of-the-art luxury spa and 47 new deluxe rooms. Ramside Hall Hotel near to Durham will be opening the Spa at Ramside in the spring of 2015, with a range of exciting facilities including a 25m long pool, hydrotherapy pool, saunas and a range of different steam rooms. The project includes the creation of an outdoor balcony with

Rasul mud chamber. It will offer 12 therapy rooms, a gym, a dance studio and a hair salon, along with enhancing the hotel’s food operation with the addition of a new Asian style restaurant and bar. The spa is part of a massive investment in the four star country house hotel, with the additional bedrooms bringing the total up to 128. The on-going development come after a huge investment in the hotel’s golf facilities, with an additional championship 18 hole course created and unveiled earlier this year.

6M DEVELOPMENT PLAN… “This is a huge development for the hotel and will be a massive boost for the North East,” said Tim Boyd, General Manager at Ramside Hall Hotel.

the hotel even more capacity to cope with leisure and business travellers.” An initial £3m of the total has been spent on the golf course, with the remaining investment funding the spa and new rooms at the resort, the largest privately owned leisure

“We’re creating an amazing state-of-the-art leisure facility which will be suited to everyone, from visitors who want to

“Ramside Hall Hotel has always been renowned for its hospitality and its facilities,” said Mr Boyd.

rest and relaxation.

“And this investment will cement our reputation as one of the most exciting destinations in the region.”

“At the same time the addition of the extra rooms will give

Hotelier & Hotel Design

The hotel is already renowned as a conference and events venue with a variety of rooms and suites, along with two restaurants including its award-winning Rib Room.

UNEARTH OMAN

In the heart of the Middle East, Muscat showcases the rich, but largely undiscovered cultural identity of Oman. Despite the fact that this beautiful city was hidden away within the city walls until 1970, many are surprised to learn that this historic settlement has played a prominent role as a major trading port with ships bound for India. Dive into the Gulf of Oman and discover an array of stunning sea life and fascinating wrecks that can be found along the coastline, or jump on a 4x4 and ride the dramatic sand dunes. This largely undiscovered destination preserves its historic character whilst enjoying its new found contemporary spirit, all best discovered at The Chedi Muscat.

The Chedi Muscat Located by the Al Hajar Mountains with its own private beach, a twenty-one acre garden, spa, health club and three swimming pools, The Chedi Muscat ensures experience the best of Oman. Celebrating its 10th anniversary this year, designed by Jean Michel Gathy the the resort’s design combines contemporary Asian style with subtle Omani nuances. The 158 rooms and suites designed by Jean-Michel Gathy of Denniston Architects offer views of the Golf of Oman, Al Hajar mountains and the hotel’s symmetrical Zen gardens.

incorporates local style into a stunning contemporary design with the 21 acres of gardens and water features were designed in a simple restful Zen-ordered style by renowned landscape architect Karl Princic. The six dining venues continue the inspired design while The Restaurant’s open kitchens are the masterpiece of Yashuhiro Koichi of design studio SPIN in Tokyo. Other unique design features

The Chedi Muscat offers 158 beautifully appointed rooms and suites. The Chedi Club Suites are the epitome of calm elegance. These single or double storied suites surround the tranquil water gardens and feature a spacious bedroom with king-size bed, a separate living room and outdoor

The resort was designed by living legend JeanMicheal Gathy, celebrated for creating harmony between the architecture, interior and landscape that

the Arabian Peninsula, and the 800 sqm Asian-style spa, the largest in Muscat.

terrace or balcony. The open plan bathroom offers a seductive terrazzo sunk-in-tub, a calming walk-in rainforest shower and double wardrobes. The suites include complimentary access to The Club Lounge, in-room mini bar, laundry and two-way airport transfers.

Largest spa in Muscat

poolside views. The Spa at The Chedi Muscat embraces eastern philosophy with Asian oriental rituals, offering an extensive variety of beauty rituals based on the holistic principles of aromatherapy, Ayurveda and herbalism by Ila, Voya, REN, SpaRitual, Themae, Aromatica, Karuna, Tisserand, as well as seaweed based treatments by VOYA.

The Health Club, measuring 400sqm, features state-ofthe-art gym and Pilates equipment with expert personal trainers on hand in a relaxed living room style decor. three outdoor temperature-controlled swimming pools; two adult only pools, including the 103-metre Long Pool, the regionâ&#x20AC;&#x2122;s longest and one family pool. The Chedi Muscat also offers championship golf packages throughout the year to Omanâ&#x20AC;&#x2122;s three 18 hole golf courses that promise spectacular scenery. For more information visit: www.ghmhotels.com/en/muscat

TOP OF THE CLASS

WITH JURA

AT JUST THE TOUCH OF A BUTTON

JURA, a significant innovator in luxury Swiss made bean-to-cup technology, offers the ideal coffee solution for busy barista bars, restaurants, bistros and other catering spaces. With high performance alongside sleek elegant looks, Juraâ&#x20AC;&#x2122;s machines will make a real impact to any establishment looking to deliver high quality coffee.

Hotelier & Hotel Design

The GIGA X3/X3c Professional delivers stateof-the-art technology for the perfect coffee wherever top-class performance is called for. The automatic machines provide everything staff need in a large office or staff room, with up to 30 programmable speciality coffees available and intuitive operation and minimal maintenance.

The Giga X3c Professional also features a drip drain set, along with a direct permanent water connection and users also have the option to buy the Combicool fridge accessory with integral cup water. Integrated rinsing and cleaning operations can also be achieved which will reduce the amount of work needed to maintain the machine on a daily basis â&#x20AC;&#x201C; so you can grab your coffee on the go. For further information on the full JURA product range and stockist details, please visit www.jurauk.com or call 0800 6525527.

T100 MOBILE PHONE HOOD ... AND MUCH MORE The T100 has been designed cosmetically to blend in with the interior design of hotels, restaurants and casinos allowing a conversation in peace within a noisy surrounding area. The hood comes with a leather cover available in various colours or alternatively can be supplied without, allowing you to cover it in your desired fabric. The hood can also be adapted with extras to become an information point, face talk zone and a place to have conversation whilst keeping your mobile charged. Storacall TeleAcoustics Ltd have been supplying specialist telecom products for over 25 years globally specialising in acoustic hoods using the very latest materials.

For further information please contact sales on telephone 01242 570995 or e-mail sales@teleacoustics.co.uk www.teleacoustics.co.uk

Storacall TeleAcoustics Ltd Unit 6 Cheltenham Trade Park Cheltenham GL51 8LZ

Enclosures and Attachments