Hotelier & Hospitality Design - September 2015

September Issue: Independent Hotel Show Preview, Hotel Supplies, Safety and Security...

Hotelier & Hospitality Design

UK Manufacturer Launches Hotel Furniture Re-Brand

THE INDEPENDENT HOTEL SHOW 2015 PREVIEW

Star mPOS solutions.

As the world of retail goes mobile, Star sets new standards for multi-channel retailing.

Star has, once again, raised the bar with the latest software and hardware to strategically integrate the advantages of tablet based POS in-store.

World’s 1st Combined Printer & Cash Drawer

The value of mPOS is undeniable but more than just a Bluetooth or Cloud receipt printer is needed as this retail revolution explodes. mPOS users want the full range of printing solutions for their business – receipting is only part of the IT required. Star has understood this from the beginning and offers software partners and retailers the largest range of mPOS ULTRA white & black peripherals available encompassing:

a a a a a

Bluetooth & Cloud receipt & label printers (mobile and counter top) Unique Bluetooth & Cloud 80mm & 112mm wide ticket printers able to use lightweight or 0.15mm thick professional ticket paper Bluetooth & Cloud matrix and thermal kitchen printers mPOP – the world’s 1st combined Bluetooth printer & cash drawer NEW AllReceipts Digital Receipt Service with App included free-of-charge with Star printer driver

For more information on Star’s mPOS revolution, call our sales team on +44 (0) 1494 471111 or visit www.Star-EMEA.com

AllReceipts

3G 4G

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September 2015

Contents 6 12 24 36 46

www.hotelierandhospitality.com Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas.

From recent hotel renovations and openings to award-winning luxury hotels and hotel construction projects, HHD Magazine keeps you informed on news that matters most to your hospitality business.

Contact Us Matthew Taylor

Publication Manager 01843 591523 matthew@hotelierandhoteldesign.com

Tony Little

Publishing Director 01843 595818 tony@hotelierandhoteldesign.com

Anthony Field

Editor anthony@hotelierandhoteldesign.com 01843 580862

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Industry News Contract Furniture & Furnishings The Independent Hotel Show Hotel Supplies Safety & Security

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YOUNG F SPECIAL 2 INTRODUCING OUR NEW BESPOKE SHOWER ENCLOSURES

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Novellini UK offers a full range of shower products including bespoke shower enclosures, wetrooms, steam rooms and much more, why not visit our website for more details.

Industry News Hilton Bankside to open with OXBO restaurant and Distillery bar Hilton Worldwide is planning to ‘mark an exciting new generation of Hilton hotels’ with the opening of Hilton Bankside, its 2006.

The 292-bedroom hotel, managed

by Synergy Hotels, will open next to the NEO Bankside development in September, forming part of Hilton’s plans to revive the brand with contemporary interiors and new locallyinspired food and drink offerings.

As well as including a ballroom with capacity for 700 and 11 meeting rooms, Hilton Bankside will offer two destination food and beverage outlets - OXBO Bankside restaurant and The Distillery Bar. The 168-cover OXBO Bankside will be overseen by executive chef Paul Bates, who joins from The Beaumont hotel in Mayfair.

Bates has created an all-day menu that will champion British produce with dishes including Cox apple, cider cheeks, pea shoots and English radish and Sirloin of Gloucestershire beef with sauce Bearnaise and New Haven Hake with squid, mussel and shrimp stew.

Bates said: “Bankside has recently been through a tremendous commercial transformation and we have so many incredible institutions on our doorstep.

I’ve always been inspired by British produce, and our local neighbours such as the Tate Modern and Borough Market

Hotelier & Hospitality Design

menu at OXBO Bankside, as well as at The Distillery too.”

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Mercure Edinburgh Quay opens in the heart of Edinburgh Positioned in the heart of Edinburgh and enjoying a prime location in one of England’s most historic cities, Mercure Edinburgh Quay is now complete and open for business.

Marking the 75th hotel for the Mercure brand in the UK & Ireland, the new build hotel offers a monscierge service for guests who want a very quick, hasslefree check in and check-out, demonstrating the Mercure brand’s continued commitment to putting the customer’s welcome experience at its heart. The main lobby area also features medium and low ‘host’ tables, which are designed to welcome guests that have time to relax whilst checking in.

The hotel infuses locally inspired design elements throughout its interior such as the brand wall, which showcases a landscape view of Edinburgh, framed in local stone.

There is an onsite gym, restaurant and bar and guests can also enjoy the ‘Flavours from the Cellar’ wine list, which includes three handpicked wines available across Mercure Hotels in the UK, selected by the BBC Saturday Kitchen Masters of Wine, Susie Barrie and Peter Richards.

Mercure Edinburgh Quay boasts 110 bedrooms and offers guests a range of accommodation including classic rooms and privilege rooms. Each bedroom is equipped with exquisite

décor and modern technology, including Apple TV’s.

Ray Chandler, General Manager for Mercure Edinburgh Quay hotel said: “We are delighted with the opening of the new Mercure Edinburgh Quay hotel and are very excited for the year ahead. We are very proud of the hotel’s local heritage and are extremely pleased to have been able to depict this throughout hotel’s interior design.”

Starting from £110 a night, Mercure Edinburgh Quay is located the heart of the city offering easy access to the EICC – Edinburgh International Conference Centre, Haymarket train station and the Princes Street.

There is also free high speed Wi-Fi available throughout the hotel.

Jonathan Sheard, SVP Operations Hotels, Accor UK & Ireland said, “We are extremely proud of the locally inspired touches of Mercure Edinburgh Quay, which draws on Edinburgh’s rich heritage. This marks our 75th hotel in the UK and Ireland and we are very excited to have opened this here in Scotland.”

Industry News Z hotels debuts new concept wet floors Budget boutique brand Z Hotels is now home to new been installed at each of the group’s properties in the UK. Z Hotels called on the help of On The Level to equip the group’s branded hotels in locations in London, Glasgow and Liverpool with new compact shower facilities.

Designed with the brand’s city-chic luxury ethos in mind, On The Level created a new simple, cost effective level access shower solution

that would be adaptable for all Z Hotel commercial projects. installed, reducing turnaround save the hotels money due to the modular nature and of the design and fast installation process. designed to have an increased gradient to drain water quickly to prevent water back-up.

Impressed with the results so far, Z Hotels is continuing to work with On The Level on new irregularly shaped bathrooms. hotel developments, including a City hotel and a Gloucester was developed in collaboration Place hotel opening soon. with Z Hotels to suit the group’s

Marbella set to receive new Westin hotel Slated to open in March 2016, the Westin La Quinta Golf Resort & Spa will be converted from an existing resort in the heart of the region’s renowned golf valley. The resort is also within easy distance of stunning Mediterranean coastline, chic resorts and the famous “Golden Mile” of prestigious nightclubs, upmarket boutiques, and bars. and one Presidential Suite, the hotel will offer, once refurbished, the unrivalled luxury service which has become synonymous with the Westin brand.

“The hotel’s iconic design has already generated interest from global hotel operators and today’s decision to approve our proposals takes us one step It will form the centrepiece of closer to starting work on-site the new £850m Edinburgh St next year and to delivering the James development, which is development.” set to include 850,000 sq.ft of retail space, 30 restaurants, up Whiles designed the hotel as to 250 new homes, and a multi- a bundle of ‘coiled ribbons’ to screen cinema.

Construction is set to begin in building.

The 210-room, 12 storey project will include a bar, lounge and restaurant space boasting 360 degree panoramic views over the city.

early 2016, to be completed in Last week councillors faced calls 2020.

Martin Perry, director of the proposals, who argued that development at TH Real Estate the hotel would ‘damage’ the - which is behind the project - city skyline and obscure key said he was ‘thrilled’ the council views, the Edinburgh Evening News reported. had approved the hotel.

“The building will be the centrepiece of Edinburgh St James and will reinforce the city’s position as an international destination,” he said.

Concerns were also raised over the hotel’s bronze stainless steel coating which planners feared could be ‘too shiny and

The hotel will also consist of extensive leisure facilities, including WestinWORKOUT® studio, an outdoor pool and access to an expansive 1,500 square meter Heavenly® Spa. 800 square meters of event space, including a ballroom, three meeting rooms, as well as a 24hour business centre are available and distinctive dining venues will provide a variety of culinary options—from Mediterranean to international.

For golf lovers, The Westin La Quinta Golf & Spa Resort will encompass a 27-hole Championship course of breath-taking fairways designed by Manuel Piñero.

Starwood Hotels & Resorts signed an agreement for the agreement for The Westin La Quinta Golf & Spa Resort with Phoenix Enterprises, owner of Inversiones Hoteleras La Quinta S.L.U. “We are delighted to partner with Inversiones Hoteleras La Quinta S.L.U. and welcome back of Marbella as the third Westin in Spain,” said Michael Wale, President, Starwood Hotels & Resorts, Europe, Africa and Middle East. “Westin has reached a loyal following with its winning approach to well-being and will continue to expand its footprint throughout the region.”

Hotelier & Hospitality Design

Controversial ‘ribbon’ hotel approved in Edinburgh

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Industry News

Hothorpe Hall adds eco-friendly venue

An historic Midlands stately home has opened a contrastingly modern development to complement its existing wedding and corporate events venue, with £1.9m funding from Yorkshire Bank.

Hothorpe Hall, based in Theddingworth on the border of Leicestershire and Northamptonshire, has unveiled its eco-friendly development, The Woodlands, which sits alongside the 215-year-old Georgian mansion, in the venue’s 12 acres of land.

The business consulted with the Environmental Agency and Welland Rivers Trust when constructing the lodges which harvest rain water and are highly insulated to reduce energy waste.

Hothorpe Hall is a well-established location in the Midlands for weddings and corporate events. The new eco-friendly development provides an additional 23 bedrooms and event space for up to 100 people, adding to the venue’s existing 55

bedrooms and ten meeting rooms.

The Woodlands also includes a bar, dining room and luxury treehouse space.

The inspiration for The Woodlands arose from the need for more determined an entirely new venue could lead to further growth for the business. The development is smaller than Hothorpe Hall providing a more intimate setting for events.

Nicola Firth, Managing Director of Hothorpe Hall and The Woodlands, states they have further plans for the site.

She said: “We want to add more facilities to the new development once we feel the investment has paid off. We are thinking of constructing a hot tub, sauna, children’s adventure play area and indoor games room.

There has been a real demand for the festival-feel Woodlands area so far. We had 28 weddings booked before we even opened!”

July and was attended by Richard Wallace, Head of Regional Business and Private Banking at Yorkshire Bank, who cut the ribbon to launch the development. Former BBC Great British Bake Off winner, Frances Quinn, also attended and prepared a specially commissioned woodland cake.

Nicola said: “The bank has been incredibly supportive of our business developed a great relationship and they really feel like part of the team.”

Simon Moore, Head of Yorkshire Bank’s Business and Private Banking Centre in Northampton, said: “It is great to be supporting a renowned venue in the Midlands that is really diversifying its offer and embracing the growth that comes with it. As economic conditions continue to improve, Yorkshire Bank remains focused on supporting the growth ambitions of businesses in the Midlands.”

Hotelier & Hospitality Design

Rise in overseas searches for UK hotels

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According to data from the Expedia Group, the number of US travellers browsing for available hotel rooms in August has risen 35 per cent compared to the same period last year.

Canadian interest is up 25 per cent, while searches from Germany have risen by approximately 20 per cent.

The UK is also attracting a rising number of enquiries from emerging markets - with searches from South Korea up 100 per cent since 2014.

Despite a reported rise in UK travellers opting for domestic staycations this summer , Expedia has found that international visitors tend to provide more value for hoteliers by staying longer and spending more per night.

According to data from summer 2014, American tourists spent an average of £46 more per night on their room than UK citizens - while Brazilians spent on average £36 more.

There was also a 30 per cent increase in interest from the Brazilian market,

While Britons stayed an average of 1.6 days, American travellers stayed 2.5 days, Germans three days and Brazilians 3.5 days.

from China.

Searches for Cornwall, Bournemouth,

Devon and the Scottish Highlands have all doubled on the same period last year.

London and Edinburgh are the most searched for cities, with seaside destinations such as Bournemouth, Brighton and Cornwall all seeing increased interest.

Isabelle Pinson, Expedia group senior director of market management for the UK and Ireland, said: “Our numbers paint a very encouraging picture for UK hotels in summer 2015 with emerging traveller markets combining with more established ones to give solid, year-onyear growth in interest.

Open Day 29th July 2015

The 29th July 2015 saw Ray Costelloe’s

The versatility of the Frima 112T was demonstrated perfectly with Porridge, omelettes and chicken & chorizo pasta dish, all cooked in a matter of minutes.

This was followed by the deliciously succulent chicken and steak expertly grilled by the Synergy Grill 630, new to the market, with a 13amp plug, and so easy to clean you will love it! The Thermodyne 700NDNL held all the food so on our return it looked and tasted “just cooked”. bacon and egg baps followed by jerk chicken which certainly cooked up a storm then moved on to a and the Induction Unit turned a few heads and Ovention Matchbox with its speed and amazing results.

All of the equipment delivered the best of food topped with great innovation so our guests could equipment! Then things slightly chilled, as Jestic ‘s Multifresh Irinox proved to be a blast, Adande double draw unit with freezer and blast chill/fridge facility left everyones teeth chattering, but the sweetest demo cream in just 30 minutes delivered a wicked brain

Hotelier & Hospitality Design

handled this perfectly, all set to go again!

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Our guests were able to see some new equipment in to and fro and a tour to meet the team behind our 2 manufacturing fabrication factory’s gave everyone a great insight into what we can achieve for our clients when it comes to a truly bespoke kitchen, with Reality Finance on hand to give advice on leasing to assist whole package from beginning to end. Yes there will be more!

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September Issue: Independent Hotel Show Preview, Hotel Supplies, Safety and Security...

Hotelier &

Hospitality Design

Contract Furniture and Furnishings

UK Manufacturer Launches Hotel Furniture Re-Brand Introducing Byzantium by YTM

This exciting development was previewed at one of the industry’s most prestigious trade events – The Sleep Event – in November.

YTM’s Marketing Manager Michelle Smith comments “Although still in their infancy our designs were incredibly well received at the show. We feel that Byzantium is much and what we can do for hotels here in the UK, both our new name and our new look is original and edgy – that’s YTM!” The same display wasn’t only a representation of YTM’s new brand name but also its expertise in the design and manufacture of hotel furniture, including original bedroom furniture ideas and the creative design and highly skilled installation

provide these manufacturing capabilities here in the UK and believe its furniture. for creativity and design, Byzantium is well positioned to be a popular Byzantium offers a catalogue of hotel furniture products accompanied

by YTM’s exclusive bespoke manufacture service to create innovative solutions tailor made to the client’s desire.

With a new brochure available now, and a new website to follow shortly after, 2015 and beyond is going to see a lot of activity from Byzantium by YTM. You can see new Byzantium hotel furniture designs at the Independent Hotel Show in October (Stand 190) or at the Sleep Event in November (Stand M26).

For more information and to get your hands on the new Byzantium brochure contact YTM today on 01977 665050 or email enquiries@ytmgroup.com

Hotelier & Hospitality Design

Byzantium is the new name you need to know when looking for hotel furniture here in the UK. And yet, although the name might be new the company behind it certainly isn’t, Byzantium is a re-brand of the hotel products and designs produced by established contract furniture manufacturer YTM.

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THE IMPORTANCE OF FURNITURE AND FURNISHINGS IN HOTELS

Q&A WITH MARY MERRILLS With growing internet sites such as booking. com and tripadvisor, consumers are becoming ever more discerning when it comes to hotels.

Here, Mary Merrills, marketing manager of the January Furniture Show, tells us why furniture and furnishings have such an important role in the hotel market and what she looks for when it comes to choosing the right hotel for her stay.

Where’s the nicest place you’ve stayed? And why?

Claridges - I’ve been lucky enough to stay there twice.

Everything about it is a joy - the sumptuous furnishings, the individual character, the history, the perfect customer service and central location for everything London. Loved it!

trends will take off that year. I end up wanting everything!

Describe your dream hotel?

One that is big enough to have good facilities but not everything in them is the same. It would have modern, but The rooms would be individual with lush fabric covered, statement headboards, harmonious bright but warm colour schemes, comfortable beds, spacious bathrooms, nice smellies, tea/coffee facilities and of course a nice view not a car park or an air-conditioning unit! All tied together serving interesting cocktails.

What do you see as a big trend at this year’s January Furniture Show for the contract market?

by Booking.com What are the three items you look for in a hotel room?

Funky, but comfortable furnishings, a kettle so that I can make tea and a walk in shower.

How can furniture and furnishings set the scene in a hotel?

Hotelier & Hospitality Design

I love bright colours, interesting art and modern furniture,

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combined with woven fabrics in upholstery, and glass combined with reclaimed or distressed wood in cabinet.

What’s the best thing that’s happened for hotels in the last 10 years?

Smart TVs, with interactive services. But for me as a techno dummy it is that hotels seem to be catching on that they have to continually update and refresh their

thrill then - like I’ve stepped temporarily into another world.

If however a fantastic lobby isn’t carried through to the rooms I feel cheated.

at home when we stay away. That and good customer service make me return to a hotel.

What’s the best thing about staying away from home?

How could hotels be better?

Someone else making the bed. Crisp ironed bedding and

Customer service - it doesn’t matter how wonderful a hotel looks if the customer service is lacking guests won’t return.

Where’s the best hunting ground for new interior ideas?

Working in furniture trade shows is a dream for me. I get the shops. The variety at the January Show is particularly

from Sunday January 24 to Wednesday January 27 at Birmingham’s NEC. For further information contact Natalie Slade, Furniture & Gift Fairs Ltd on 020 8387 1270 or email Natalie@januaryfurnitureshow.com

CONTRA SOFT FURNISHING SOLUTIONS Established in 1985, Contra Curtains Ltd supply bespoke soft furnishings to the contract and residential sectors.

Our contract clients range from international hotel brands to individual bespoke properties.

We have successfully completed nationwide refurbishment projects with clients such as IHG, Marriott and Thistle Hotels.

Hotelier & Hospitality Design

Recent individual hotels completed include The Ampersand Hotel, Kensington. The Ellenborough Park, Cheltenham. Rudding Park, Harrogate.

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Chris Wicks, Project Director at Contra, said: “ Our hotel projects require a high degree of organisation and expertise. There are numerous parties involved with projects of this type, from the client, interior designer, procurement agent and builder. Through clear communication with all parties Contra provide a high quality, consistent product to all projects.

We take a very proactive role to ensure that our items are delivered on time and within budget�

Our residential team provide

bespoke soft furnishings.

Working with clients we advise on all aspects of handmade soft furnishings. We also liase directly with Audio Visual Companies, in relation to integrating our window treatments to home AV systems.

Our residential projects include, Mayfair townhouses, ultra modern penthouse apartments and countryside retreats.

01535 604 888 01535 657 086 sales@contracurtains.com

Hotelier & Hospitality Design

Contra Curtains Ltd www.contracurtains.com

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Comfortable and Functional Seating with Style Nomique believes that good design is not just beautiful, it is functional, created with care, shows attention to detail and its style and quality will last.

Established in 2002, Nomique is a highly regarded designer and manufacturer of seating products for the contract market.

They offer a comprehensive, design-led yet affordable portfolio of premium task, ergonomic, meeting and conference as well as soft and break out seating.

Nomique understands to combine creative design with functionality and ergonomics to create products that are eye-catching in style yet very comfortable and durable. The ideal combination of attributes for the hospitality and contract market.

Providing the right kind of mixture of seating for your hotel guests is key. Nomique’s portfolio offers the right choice of furniture for receptions and lobby areas, lounges, restaurant and bistros as well as meeting or conference rooms. Do you have desks in your hotel rooms? Nomique can even provide premium task seating to create ergonomically correct workstations that allow business men and women to work comfortably and effectively. All seating can be interiors and environment.

Hotelier & Hospitality Design

Nomique is a British manufacturer, all products are manufactured in the UK using traditional techniques, the latest technology and years of experience. Sustainable solutions are the core of everything they do. All products are manufactured in accordance with the latest environmental standards including ISO 14001 and they have full membership of Forest Stewardship Council (FSCÂŽ).

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about Nomique and their products. Call the team on 01952 585828, send an email to sales@ nomique.com or visit www.nomique.com.

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Hotelier & Hospitality Design

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The sport, entertainment and extra revenue that everyone’s talking about “Room service and bar revenue up. Higher incremental spends. All since our introduction of Sky”

“For UK guests, we believe that the minimum requirement today is to have Sky In-Room”

“From great sport and kids channels to the news programmes, Sky completes our home-from-home experience”

Andrew Sanders – General Manager, Best Western Tillington Hall Hotel

Jonathan Raggett – MD, The Red Carnation Hotel Collection

Colin Richards – General Manager, Marriott Hotels Residence Inn

In-room or in-bar, make the most of every stay with Sky With Sky TV, guests from all over the globe can enjoy year-round access to world-class sport and an unrivalled entertainment choice. More and more hoteliers are discovering that Sky helps bring new guests in and keeps regular guests coming back.

To find the right package for your hotel call the Sky hotel team on 08442 414 648 Believe in better 12 month minimum term required to get Sky TV in your hotel. £100 minimum monthly price applies per hotel premises. Premises must be in United Kingdom (excluding Scottish Islands and Channel Islands). Eligibility subject to credit checks. Content included depends on your subscription package. Further terms apply. Calls to Sky cost up to 7p per minute plus your provider’s access charge. Content shown is representative only and varies each month/season. ®THE F1 LOGO, F1, FORMULA 1®, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX AND RELATED MARKS ARE TRADEMARKS OF FORMULA ONE LICENSING BV, A FORMULA ONE GROUP COMPANY. ALL RIGHTS RESERVED. Ray Donovan © 2015 Showtime Networks Inc. All rights reserved. Teenage Mutant Ninja Turtles © 2015 Paramount Pictures; trademark of Viacom International Inc. All Rights Reserved. The Judge © Warner Bros. Entertainment Inc. All Rights Reserved. Veep® ©2015 Home Box Office, Inc. All rights reserved. HBO® and all related programs are the property of Home Box Office, Inc. Correct at time of supply: 06/08/2015.

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leep is Europe’s comprehensive one-stop event aimed at hoteliers, developers, architects and designers – the annual destination that brings together all the ideas and inspiration needed for great hotel projects. Over two days on 24 and 25 November those in the business of creating outstanding hotel spaces will be captivated by imaginative installations and illuminating conference speakers – and discover pioneering products from leading hospitality manufacturers and suppliers across the EU and beyond. As exhibitors focus on their preparations for Sleep, here are just a few brands to look out for.

With effective lighting a crucial aspect of any hospitality space in creating the desired atmosphere, visitors can look forward to seeing cutting-edge designs from Europe’s top lighting companies. Spanish LEDS-C4 is to present a range of contemporary light solutions including its striking ‘Big Ban’ and ‘Vintage’ collections.

Newcomer ALVE, also from Spain, is introducing its ALVE Custom service aimed at high-end bespoke projects; the company most recently collaborated on a creative lighting concept for Diverxo 3* Michelin restaurant in Milan. Italian consultancy Contardi Lighting will also debut with highlights from its extensive catalogue. Technology brands Gira, Busch-Jaeger and Focus SB will be exhibiting hi-tech control systems and switches to complement sophisticated lighting schemes.

Sleep 2015: showcasing products for great hotel design

Hotelier & Hospitality Design

Hospitality environments demand high-performance fabrics and furnishings that deliver on ‘wow’

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by ‘Alcantara’ and ‘Weitzner’ alongside the ‘Roger Thomas’ collection of luxury leather from ‘Moore & Giles’. Quintessential British brand Timorous Beasties is to debut with new lines including hand printed and digitally printed wallpapers and fabrics, vinyl wallcoverings, concrete tiles, laces and granites. Global group OW Hospitality will launch two new collections including the ‘New Neo’ designs inspired by neo-classical forms and patterns to which an aged patina overlay conveys a modern twist.

Today Interiors will unveil its unique and distinctive ’24 Carat’ and ‘Faro’ designer wallcovering ranges.

And returning this year will be hospitality specialists Kobe and Drapilux with their latest contract fabrics accessible to all budgets.

Grohe is the Founder Partner and host of the VIP Hotel Design Awards which will culminate in a dinner on the evening of Monday 23 November when the winners will be announced in a glittering ceremony at Park Plaza Westminster Bridge in London.

Registration to Sleep 2015 is now open – tickets can be secured by booking now.

Sleep represents the best in hotel design, development and architecture. Our curated exhibition, concept spaces and conference inspire hotel interiors across the globe.

Be part of something special.

www.thesleepevent.com Headline sponsor

Our supporters

Official media partner

Official partner

Organised by

European Hotel Design Awards sponsors

The Independent Hotel Show

THE INDEPENDENT HOTEL SHOW 2015 SHOW PREVIEW The Independent Hotel Show 2015 The Independent Hotel Show returns to Olympia this October (20 & 21) with a packed two days of networking, new business ideas, advice and insight from some of the UK’s independent hotel sector.

Exceptional Exhibitors with a carefully selected line-up of over 300 premium a one-stop-shop of all the essentials needed to run a successful hotel, The Independent Hotel Show is the must-attend event for anyone working within the Inspiring Independents Hear more from industry thought leaders as they share of hard hitting seminars and business discussions that tackle some of the industry’s hottest topics. Offering support and advice, the free-to-attend seminars and panel discussions provide valuable insight from some of the leading names in the hotel business to help new and established hoteliers improve their performance.

Sessions run throughout the two-day show across two theatres – The Innovation Stage sponsored by CLEAN and the UKHA and The Business Theatre.

The Hub

Hotelier & Hospitality Design

Let the innovation of some of the design industry’s

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and share ideas at The Hub, a transitional space seamlessly changing from café to champagne bar as the day progresses - designed this year by Jestico + Whiles.

Destination Spa From top to toe the Independent Hotel Show is making area dedicated to hotel spas. Featuring some of the

by Spa Business, Destination Spa will also present a targeted programme of business sessions ideal for

The Independent Think Tank Launching at the show this year is the Independent Think Tank, a dynamic space that brings together the movers and shakers of the hotel sector to debate key issues and evaluate sector opportunities. Throughout the two days it will host a schedule of smaller, more in-depth, focused workshops allowing attendees the the content.

Hoteliers Hall of Fame The Independent Hotel Show will again reward respected independent hoteliers with the annual Independent Hotelier of the Year and Outstanding New Hotel of the Year awards.

Previous winners include Kit and Tim Kemp of Firmdale Hotels, voted Independent Hotelier of the Year 2014, and Robin Hutson, CEO for Lime Wood Group and Home Grown Hotels Ltd and founder of the Pig Hotels, winner of the Outstanding New Hotel of the Year award 2014.

Nominees for this year’s awards will be presented on www.independenthotelshow.co.uk/awards with winners announced on the opening day of the show.

Independent Hotel Show 2015 Visitor information Event dates: Tuesday 20th October: 10:00 - 17:00 Wednesday 21st October: 10:00 - 17:00 Location: Hammersmith Road, London, W14 8UX www.independenthotelshow.co.uk Twitter: @indhotelshow

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MORE THAN 300 EXHIBITORS FROM ACROSS THE HOTEL INDUSTRY SUPPLY CHAIN – MORE THAN 100 SPEAKERS COVERING ALL KEY, UP-TO-DATE AREAS OF THE INDUSTRY – PLUS DESTINATION SPA THE HUB

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The British Contract Furniture Association

he Britsh Contract Furnishing Association (BCFA) will be exhibiting at the Independent Hotel Show stand 216. The BCFA is a global business association for the contract furnishing industry, covering the full spectrum of interior products and services. Its members are leading manufacturers, suppliers and designers of furnishing services for commercial buildings throughout the UK, including independent hotels. Our 250 members collectively have more than 18,000 employees and contribute £1.7 billion in sales to the UK economy.

Over 20 of our members will also be exhibiting at this event, they will be accredited by the BCFA member logo displayed on their stands.

to their business and use our services to commercial advantage.

Find out more www.thebcfa.com . Subscribe to www.designinsiderlive.com.

AA Hotel Services The AA is one of the UK’s most recognised and trusted brands. We have been recommending and acknowledging hotels for over a century, and in 2008 celebrated 100 years in the hospitality industry.

If you run a hotel, guest house, self catering or

Hotelier & Hospitality Design

of being associated with a well-established recognition scheme. An AA rating can make a big difference to how customers view your establishment.

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In collaboration with VisitEngland, VisitScotland and VisitWales, the AA has developed Common Quality Standards for inspecting and rating hotels and guest accommodation. These standards and rating categories are now applied throughout the British Isles. Any hotel or guest house applying for AA recognition receives an unannounced visit from an AA inspector to check standards.

Visit England VisitEngland is the National Tourist Board for England. We work with Government and industry to safeguard the sector’s successful and sustainable future, and develop the visitor experience across England. We plan the national tourism strategy, grow the value of tourism in England and provide advocacy for the industry and our visitors. Our work is underpinned by robust research and customer insights.

Over the past five years VisitEngland has invested over £57m of Government funding in English tourism. These investments have generated over £1.5 billion growth in visitor spending and to date have created over 28,000 jobs.

England is a unique destination and a real powerhouse in global tourism. It represents 84 per cent of the total UK visitor economy, is worth £106 billion, and supports 2.6 million jobs.

We provide intelligence, coordinated marketing and strategic direction and undertake our work in partnership with others. We actively encourage greater collaboration between the different sectors involved in the visitor economy. We support our partners at national and local level to achieve economic growth, and to increase investment and employment by developing unique visitor experiences and adopting effective business practices.

The Independent Hotel Show

Hoteliers‌.

Fine Quality Feather does not only make great value feather pillows and

www.fqcushions.co.uk

Hotelier & Hospitality Design

emphasis on quality. We make pillows for many independent hotels and cushions for customers ranging from boutique hotels to the Ritz in Paris.

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Bio-Ethanol Changing

Fire Industry The rise of bio-ethanol is driving a revolution interior and exterior heating designers Smart Fire UK

limitless.

fuels.

designers.�

solutions. endless.

Hotelier & Hotel Design

this vision.�

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The Independent Hotel Show

DOMESTIC MEETS COMMERCIAL WITH myPRO FROM ELECTROLUX PROFESSIONAL

E

lectrolux Professional has unveiled the all new myPRO washer and dryer range. Engineered to bridge the gap in the market for a laundry solution that sits between the domestic and commercial markets, myPRO meets the needs of small businesses including hotels, bed and breakfasts, hair and beauty salons, sports clubs, facilities management companies and restaurants. myPRO presents an opportunity for small businesses to bring their laundry in house, or for those which may be struggling to keep up with the constant demand for clean linen, towels, mops and cloths while working with domestic washers and dryers, to improve the quality of their output.

Hotelier & Hospitality Design

domestic appliances as it completes a wash cycle in half the time, thanks to a host of professional programs.

Additionally, great wash results are guaranteed time after time thanks to the Electrolux SpeedCare drum, while peace of mind is provided through the professional warranty designed for light commercial use.

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Mick Christian, Regional Training and Demonstration at Electrolux Professional – Laundry, UK comments: “myPRO represents a reliable investment for small businesses which produces best-in-class results on a realistic budget. The bespoke solution will mean business owners no longer need to worry about their ability to remove tough stains from linen, or about whether the linen will be ready on time, so they can spend more time tending to their customers’ needs.

“During the product development of myPRO we prioritised durability, speed and quality, with additional focus on eco-innovation and the end result will save water, energy and consequently, money.”

For more information please visit www.electrolux.co.uk/myPRO, or our social media channels; @ElectroluxProUK on Twitter, and also on LinkedIn.

Quick facts to compare myPRO to conventional domestic machines: 3 times longer lifetime due to more durable construction with professional components Up to 50% faster with professional programs Great results every time thanks to the unique Electrolux SpeedCare drum Warranty for professional use Electrolux Professional Telephone: 08444 631 261 www.electrolux.co.uk/professional

Electrolux Professional Laundry Solutions

We

offering you peace of mind

myPRO laundry solutions The Professional heart for Small Hotels and B&B’s Long life, High speed. Top quality.

Thanks to their Professional heart, Works today, works in 10 years’ time*: Washer and Dryer designed to last 3 times longer than domestic machines Time savings thanks to a variety of professional programs1 Warranty for professional applications

Saves water. Saves energy. Saves money.

Quite simply, myPRO has a Green soul!

The smart professional washing machine with A+++ energy efficiency Greater hygiene with dedicated disinfection programs Shorter drying cycle with Automatic Moisture Control

... and all the benefits you need on a sensible budget. myPRO gives you the advantages of a unique professional design with just the technology you need. A great and reliable investment that will serve you well for many years.

Electrolux Professional Phone: 08444 631 261 Email: epr.info@electrolux.co.uk Web: www.electrolux.co.uk/myPRO

* 3 cycles / day times 250 days / year.

Follow us on Twitter @ElectroluxProUK

1 Washer

Follow us on LinkedIn Electrolux Professional UK

25 Years of Specialist Bar Innovation

Concept are acknowledged as bar specialists and innovators with 25 years’ experience and

Our installation and project

Concept have been associated with the world’s

anyone serious about bars.

Concept are pure bar specialists Concept Bars are Leaders in Bespoke Wine Displays & Cabinets as well as our the key innovative operators, architects and designers in the leisure and hospitality industry. We operate either as bar consultants, suppliers and

cabinets.

Concept bars are designed displays and counters, together with bar Fronts and Tops, Back

designed bar that does not work.

“It is there to make money, as well as a statement!”

Hotelier & Hospitality Design

www.conceptbars.com

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+ CONCEPT BESPOKE BARS FOR THE HOSPITALITY AND LEISURE INDUSTRIES FULL BAR BUILD & FIT-OUT SPECIALIST STAINLESS STEEL UNDERBARS / REFRIGERATION / EQUIPMENT / WINE DISPLAYS

We provide quality functional bars for any environment that is serious about bars. We have been associated with the world’s leading brands of equipment for many years so we can provide all the equipment needed to complete your bar.

THIS IS WHY CONCEPT BARS ARE CHOSEN AS BAR CONSULTANTS, BAR SPECIALISTS, AND BAR BUILDERS.

www.conceptbars.com +44 (0)1484 852 666 info@conceptbars.com

Directory ‘the natural first choice for hotel spa design...’

Outstanding Spa Design, ‘We are as dedicated to your success as you are.’

SPA Creators are the spa and wellness experts for the independent and boutique hotel sector. When choosing SPA Creators you will have 20 years’ experience in delivering award winning spa design.

Our team of leading industry’s spa and leisure professionals who will become a virtual resource service, from feasibility and concept design through to detailed design, project implementation and operational setup and beyond.

SPA Creators aim to make each project unique SPA Creators focus in the development process to the needs of the operator providing strong returns for its investors.

Melaphone is designed for use in areas where hygiene and security are essential.

Melaphone speech panels are sterile communication with a high degree of vision and safety. therefore no transmission of germs, contaminants or draughts. The system is also non electrical and requires minimal maintenance www.melaphone.co.uk Tel 01359 233191 info@melaphone.co.uk

www.spacreators.co.uk

environment both ergonomically.

There is no other fridge/freezer like the unique Adande®.

Push a button and incrementally adjust temperatures +15°C to -22°C to suit menu changes during the day and improve your operational gastronomically and

Hotelier & Hospitality Design

Why not scale up with additional modules, incorporate a blast chiller, choose a worktop or gantry option, or scale down to a Compact unit to

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too!

A UK innovation winning major industry awards, the insulated container, protected and warranted seals, robust construction and low velocity cooling, make the Adande more reliable and Extended storage times and precise temperature control ensures top quality food every time.

At Allegion we’re pioneering safety, as a provider of security solutions for businesses and homes through 27 global brands, including CISA, a pioneer of smart card technology. We specialise in door security and beyond including residential, commercial and electronic locks, steel and automatic doors and frames, door closers, exit devices and biometric access control systems.

CISA Allegion (UK) Ltd Bescot Crescent Walsall West Midlands WS1 4DL Tel: 01922 707400 Email: contactuk@allegion.com

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01924 372 654 info@nanudesign.co.uk www.nanudesign.co.uk

Nanu design offers a full Architecture and interior design service

Thin flank

Thick rib

Clod

Brisket Shin

At Neon Creations we are passionate about creating custom made neon signs and lights.

Call +44 (0) 20 7493 6397 www.harrison.hn

01204 655866 info@neoncreations.co.uk www.neoncreations.co.uk

Creating award winning hospitality designs, great guest experiences and high revenue returns.

LONDON: 39 Margaret Street, London W1G 0JQ

Hotelier & Hospitality Design

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September Issue: Independent Hotel Show Preview, Hotel Supplies, Safety and Security...

Hotelier &

Hospitality Design

Hotel Supplies

Hotel Supplies

A truley personal service Guest amenities are much more than just a convenience for your customers, the brand and style of amenity you choose encapsulates the character and ambience of your hotel.

Sysco Guest Supply is a leading supplier of guest amenities to the Hotel Hospitality world and prides itself on offering a truly personal service to all of its customers.

Selection of available global brands…

Salvatore Ferragamo, irresistible icon of fashion, is a brand endorsed by celebrities and featured in prestigious fashion magazines across the globe.

Sysco Guest Supply has a worldwide partnership with Salvatore Ferragamo, now launching Tuscan Soul Quintessential Collection to the Hotel Hospitality Industry. This luxurious new Guest Collection offers two fragrances, Convivio and Bianco Di Carrara. The selected ingredients are designed to create impressions of a “dolce vita” vacation in Tuscany.

The Acca Kappa Guest Collection was created using their bestselling luxury fragrance, Muschio Bianco (White Moss), an enchanting woodland scent combining fresh Mediterranean harmonies of essential oils of lavender and juniper. This stylish women, and has been developed this year with a new design to further accentuate its elegance and sophistication.

After many years of research on Shea Butter, Institut Karité launched a complete portfolio of products, where the extraordinary properties of Shea Butter became the Sysco Guest Supply is proud to be in partnership needs with Shea Butter’s nourishing and restorative properties and has a glorious key note of Lemon Verbena.

foods and gifts, has partnered with Sysco Guest Supply to offer some of its best loved ranges to the Hotel and Hospitality Industry.

The Jojoba Oil Collection provides natural properties to help combat daily damage to the skin and with an infusion of jojoba, lavender and citrus; it offers guests a truly stimulating experience.

The La Source Collection contains ingredients to nourish and smooth the skin, with a revitalising crisp fragrance, reminiscent of fresh sea air.

A number of other brands are also available. For more information, please contact Sysco Guest Supply on 0118 981 7377 or sales@guestsupply.co.uk

Hotelier & Hospitality Design

Crabtree & Evelyn, a brand renowned and

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Hotel Supplies

Mitre Linen and Hypnos

launch programme of national trade roadshows

R

oyal Warrant holders Mitre Linen and Hypnos kicked off a programme of national roadshows with a launch event at Manchester’s Hotel Football.

The prestigious hotel, which has recently opened, is located opposite the Old Trafford stadium and is owned by former footballers Gary Neville and Ryan Giggs.

As well as a chance to win exclusive show prizes, all guests were given the opportunity to meet a Quality Assessor from Visit England, on hand to answer questions. The event was also a chance to discover the secrets of a good night’s sleep and see the latest trends in the hospitality industry including beds, bedding and designer wall art.

Mitre Linen MD Stephen Broadhurst said, “This is the planned together with our partner Hypnos.

“It is a delight to meet with our customers and to have the opportunity to showcase our products in situ to hoteliers who can’t easily come to visit our showroom in Wales.

We know their time is precious and this type of events allows us to make things as easy as possible for them.

The roadshows we are organising with Hypnos are a unique opportunity to meet with suppliers and industry bodies to discuss the latest hotel trends and advice.”

Hotelier & Hospitality Design

Hypnos Sales Director David Lawrenson said, “It was great to team up with fellow Royal Warrant holders, Mitre Linen, to take a roadshow out to our customers and prospective customers in the North West. We’re looking forward to doing the same in other areas of the country over the coming months.”

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Sandra Dixon, Executive Head Housekeeper at the Midland Hotel, Manchester, who attended the event, said, “I think it’s a great idea for companies like Mitre Linen and Hypnos to come to us. Seeing and testing their products in the comfort of a hotel room was a real opportunity; our industry is based on customer relationships and it is always a pleasure to meet with hotel suppliers who go the extra mile to help us give our guests the best hotel experience.”

More roadshows are planned for Birmingham, Edinburgh, Linen on 01685 353 456 or Hypnos on 01159 732 180. www.mitrelinen.com www.hypnoscontractbeds.com

BESPOKE, BRITISH, BEAUTIFUL

Simply

Introduce a new level of luxury for your guests with our timeless collection of hotel linen and soft furnishings.

t: 01685 353 456 e: sales@heritagebymitre.co.uk w: www.mitrelinen.com/heritage

Hotel Supplies

Leave a positive Lasting impression

www.berendsen.co.uk

Hotelier & Hospitality Design

With guest expectations of hotel linen quality and cleanliness higher than ever, Paul Swift, Business Development Manager at Berendsen UK, explains why outsourcing textile services can help hotels meet guest demands and leave a positive lasting impression.

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New research into the attitudes of guests towards hotel linen has highlighted the true extent to which linen quality and cleanliness impact on a guest’s impression of a hotel.

The research uncovered how 96 percent of interviewed guests would be less likely to return to a hotel if the bed linen and towels are marked or of a poor quality, while, to make matters worse, 95 percent of respondents stated that they would tell others about their bad experience.

Considering the highly competitive nature of the hotel sector, it is in the best interests of hotels to ensure linen quality and cleanliness meet expectations if guests are to return in future. At present, the majority of hotels in the UK are outsourcing the cleaning of their linen to a specialist laundry services supplier, but what

are the reason for this?

Operating an in-house laundry facility comes with many factors to consider.

One of the most important is the investment of time. This includes the time needed to procure or organise the leasing of suitable linen, the substantial volume of time it takes staff to operate washing and drying machines on a daily basis, and the time required to check the condition of linen. Another key consideration is the cost of owning the washer and dryers, including associated costs such as electricity, water, service and maintenance – as well as the consequences of any machine downtime.

By outsourcing to an external provider, hotel managers remove the stress, pressure and costs of these factors and instead simplify their processes. Many service providers offer bed linen and towel collections to meet the needs of a broad range of hotels, saving time and energy in the procurement process. They also take responsibility for collecting, them back as required. And because

external providers are responsible for their own electricity and water usage, hotels cut their washer and dryer ownership and operations costs. outsourcing make a convincing argument on paper, hotel operations teams may have reservations over the laundry service provider’s ability to deliver linen on time and to the standards required. As many of the UK’s leading hotel chains have found, the key is to work alongside a leading supplier that has the experience, assets and size to ensure the needs of a hotel is consistently met and to a high standard.

The resources invested in in-house laundry facilities are considerable. By outsourcing laundry responsibilities to an external specialist provider, hotel managers and housekeeping teams can meet guest’s expectations as well as save valuable time, energy and money – which can be reinvested in other areas of the hotel to further improve overall service and leave guests with a positive lasting impression.

For all your linen needs visit: www.berendsen.co.uk or call: 0800 316 0120

Hotel Supplies

Mitre Linen working with Fuller, Smith & Turner’s Sanctuary House

Mitre Linen has completed a project to update Fuller, Smith & Turner’s Sanctuary House, a stylish Victorian pub with rooms set on one of Westminster’s oldest streets.

hotels, we are trusted to work directly with each

One of the best hotels near Big Ben, the Sanctuary House boasts 34 stylishly furnished rooms.

“Fuller’s told us it wanted a linen supplier who would understand the unique requirement of each of its

Mitre Linen’s team worked with the Hotel Manager to select a range of pillows including the Tencel and

establishment within the group would be supplied with a

ways for them to choose from, which means each hotel

Hotelier & Hospitality Design

and Jemima pillows from their Comfort range.

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Fuller’s Buyer Jaynie Hearne-Ayres said: “A Fuller’s hotel room is so much more than just a place to rest your head – it’s a home away from home for our protectors.

Chris Moore, Senior National Account Manager at Mitre

Mitre Linen is one of Fuller, Smith & Turner’s preferred suppliers. Fuller’s has more than 650 boutique bedrooms in its increasing number of beautiful boutique inns and historic hotels across the country.

“We understand the needs of hotel groups and the challenges they face. When Fuller’s takes on new

www.mitrelinen.com

PHS WaSHroomS

LauncHeS revoLutionary airScent atom

The Airscent Atom is the company’s newest innovation in workplace fragrancing.

Using ‘Piezo’ technology, high frequency resonating plates push 100% pure fragrance oil through microscopic holes, up of tiny atomised molecules, longer when compared with traditional aerosol systems, resulting in a longer lasting fragrance impression rather than a short aerosolised burst of fragrance which is soon gone.

With its virtually silent and compact nature, the Piezo technology is also highly

friendly. Unlike an aerosol based product, the Airscent Atom has no propellants which are released into the air, just pure fragrance oils blended with Odouraze odour neutraliser which help to combat malodours, destroying bad smells and eliminating odours in washrooms and workspaces.

According to research

by PHS, 83% of workers believe that an unpleasant smelling washroom negatively impacts on staff in the workplace. In order to boost workplace moral and create a pleasant working environment, PHS Washrooms has worked with fragrance experts to develop a range of scents from ‘Punchy Orange’ to ‘Floral Breeze’, which are certain to satisfy the senses.

Gary Seaton, Sales Director of PHS Washrooms, comments: “From our research, we know that having a pleasant smelling workplace is important to employees, impacting on productivity and wellbeing.

We are therefore delighted to unveil our latest fragrance innovation, having worked hard with our product development team to create a product centred on the cutting edge Piezo technology.

“Not only is the Airscent features making it suitable for virtually any space, it is made with the highest quality materials and looks good too.”

For more information about the Airscent Atom, which is now available exclusively from PHS Washrooms, visit www.phs.co.uk/atom

Hotelier & Hospitality Design

A revolutionary way of improving the washroom and workplace environment has been unveiled by PHS Washrooms.

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Hotel Supplies

ALLIANCE Leading Supplier to the Hospitality Industry Do you sometimes feel like you’re spinning plates, figuratively & literally? It’s no wonder, running a fast paced commercial kitchen requires all the essential elements from sourcing and ordering fresh produce, prepping the food, cooking & service to wash down to all work seamlessly!

How much attention do you pay to the unsung heroes of the kitchen, the equipment you use daily in the prep, cooking, cleaning & storing of your food?

Choosing the right equipment to suit your budget & your kitchen is essential in running a smooth operation. With this in mind here are some key considerations to think about when ordering your next piece of equipment: Space: How much space do you have, what will you store in it, will surface, how and who will use it,

Hotelier & Hospitality Design

you going to be moving it, if so are casters important.

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Cost: Not only should you consider the initial outlay for your purchase, there are wider reaching costs, you as a business should be mindful of. Is the equipment as environmentally friendly as it can be, are you disposing of any old kit in an environmentally friendly manner?

Durability: Yes there are enticingly good deals out there on any product you could possibly need in your kitchen. It goes without saying that some

are made better than others, and as the cliché goes, you get what you pay for! Opt for cheaper, unknown, unbranded goods and you could pay the price later (pun intended!) If your equipment is billed as stainless steel, try and stick a magnate to it, if it sticks it’s possible that it’s made of inferior quality stainless steel.

Cleaning: Food safety & more so the safety of your customers is key, is the kit your buying easy to clean, does it have door seals that pop off & on for quick cleaning, can you easily get to those hard to reach nooks and crannies?

Warranty & Service: Any reputable supplier or equipment manufacturer will offer a minimum of 1-2 years parts and labour warranty; however this varies from supplier to supplier.

To ensure your sparking bit of kit you should have it serviced at least once a year.

Choosing kitchen equipment is an essential yet stressful part of your job. Alliance is the leading non-food catering equipment supplier & kitchen designer to the hospitality industry with over 15 years’ experience. Supplying brands such as Rational, Winterhalter, Karcher, Robot Coupe, Grants and more!

Call us today on 0844 499 4300 or visit www.allianceonline.co.uk to see how we can help you plan & design your kitchen & choose the right equipment for you.

The Best Brands. The Best Choice. The Best Prices

Hoteliers trust Alliance Online to supply and deliver over 1,682 branded CateringAppliances throughout the UK.

Catering Equipment order online at: www.allianceonline.co.uk or call: 0844 499 4300

MUL-T-LOCK’S SMART SECURITY AT WHITE HART HOTEL Mul-T-Lock’s innovative SMARTair™ access control system has been installed at the White Hart Hotel in Harrogate as part of a refurbishment programme Georgian manor house.

Harrogate and has been welcoming visitors to Harrogate for over 250 years. Occupying a beautiful detached Georgian manor house, the White Hart Hotel is located in the heart of Harrogate’s antiques quarter.

Hotelier & Hospitality Design

the hotel.”

Due to the historical ambience of the site, even when it came to replacing the now failing security systems, the owners required a solution that would not affect the style of the doors or affect the overall aesthetics of the architecture.

SMARTair™’s all-in-one access control solution reduces the cost and inconvenience associated with wiring a traditional access control system. No software or programming is involved, so user cards and fobs can be easily added or removed as required.

Local Mul-T-Lock dealer, PSW Locksmiths recommended SMARTair™, a state of the art access control solution to replace the mechanical systems. Nemef mortice locks, also supplied by Mul-T-Lock, were used in conjunction with the SMARTair™ units.

Danny Rising, Regional Sales Manager at Mul-T-Lock concluded: “Mul-T-Lock SMARTair™ is cleverly designed as an all in one wire free access control system. It

Sarah Carter, HR Manager at White Hart Hotel, comments: “Any refurbishment measures however small, must be carefully considered with regards to the aesthetic impact on the beautiful Georgian building, which is home to the hotel. SMARTair™ proves to be the winning upgrade solution as it is effectively ‘just’ a handle but with

46

required. This means we did not have to disrupt the historic aesthetics of the hotel in anyway, and could install SMARTair™ quickly and effectively to leave a high

“PSW Locksmiths worked to ensure installation had no impact on our guests, all our staff have now been trained and it’s like SMARTair™ has always been around. We’re really pleased with the result both from an aesthetic perspective and also with the additional peace of mind we can offer guests.”

SMARTair™ electronic handles overcome many of the obstacles traditionally associated with access control systems. With no hard wiring required, installation time is walls or expose unsightly cable ducting, the SMARTair™ system compliments its surrounding effortlessly.

Paul Woods at PSW Locksmiths added: “The beauty of SMARTair™ for the White Hart Hotel is its ability to operate as an all in one solution, with no extra wiring

a stylish design, and offered at a substantially lower cost than traditional integrated access control systems. The White Hart Hotel can blend with its historic surroundings and meet the security demands of today’s ever changing hospitality environment.” expertise with independent hotels, please visit www.smarthotelsecurity.com.

Safety & Security

T

elguard

is a British made telephone or GSM based intercom. The system is able to plug in to an analogue extension of your telephone system so that a visitor access request can be answered on any telephone or cordless phone on the premises.

This perfectly suits late arrivals being able to contact a member of staff at any time, whether the call is set to ring their cordless phone or a mobile phone. Access can be granted by a press of the ‘#’ key after identity If it is not possible to provide an extension at the entrance point, a dedicated ‘BT’ type line can be used. This would enable the Telguard to make a call to the main telephone switchboard or it could call a mobile phone number so that a porter would not have to stop what they were doing to allow access for a guest.

Alternatively one of our GSM systems could be used. This simply means that a mobile phone call is made from the Telguard as it is not connected to a telephone line. This system is also able to provide video to the mobile phone (Android device) that answers the call from the entrance. So now the porter or employee is able to see who is at the entrance before they allow them access. This could even be actioned remotely from another site!

for different numbers to be active during certain periods. This could be when reception closes or a different employee starts a shift. This also applies to access codes and trade access.

Staff are able to call the Telguard (it has it’s own SIM card or phone line) and if their number is in the Authorised Access Memory, they cancel the call as soon as it starts ringing and the entrance will open. This is all recorded on the activity logs that can be downloaded remotely.

www.telguard.com

Hotelier & Hospitality Design

The memory of the system is programmed with a telephone number and a button on the Telguard is associated with that number. When a visitor presses that button, the Telguard speed dials the associated number and the phone at the other end will ring. On answering the call the user is then able to converse with the caller and if they wish to allow them access they simply press the ‘#’ key on the phone they are using. This command signals the door/gate/barrier to open.

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Plastic Consumer units regarded as a serious fire hazard Plastic units have always been a fire hazard as normally they are placed on an have ignition which soon becomes a large

New requirements regarding Consumer Units

Hotelier & Hospitality Design

As of the 5th of January 2015, the Amendment 3 to BS7671:2008 Requirements for Electrical Installation (IET Wiring Regulation) will be published, which will outline a new set of regulations that will affect all of the consumer units put in the new builds in UK.

48

This amendment is a massive step towards PVC consumer units all premises. To address that ahead of time, Envirograf’s R&D have been working hard to provide you with a solution that will allow for a quick and easy access to the consumer unit, whilst providing the necessary fire protection to satisfy the new regulations.

Envirograf® solution Electrical Fire Protection Units for plastic consumer units & distribution boards (Product 20)

The amendment says: “Within domestic (household) premises, consumer units and similar switchgear assemblies shall comply with BS EN 61439-3 and shall:

consumer unit & distribution board. Around the unit is a red band of cloth housing intumescent that can be cut with a sharp knife to

I. Have their enclosures manufactured from non-combustive material, or II. Be enclosed in a cabinet or enclosure constructed of non-combustible material and complying with regulation 132.12.”

lives.

Leaders in Passive Fire Prevention

Envirograf

®

Who we are?

Envirograf® are leaders of fire prevention industry, established in 1983. Our products have been used in thousands of properties ranging from domestic houses, through blocks of flats and hotels, to working closely with National Trust to preserve Britain’s finest and most iconic buildings.

How can we help YOU? Our large selection of products are well suited for use in hotels, B&B’s as well as resorts who want to preserve their original character, whilst providing solid fire protection. If there is a product that you require which is not in our catalogue, do not worry, as we’ve got a long history of creating custom fire solutions for particularly delicate properties.

www.envirograf.com sales@envirograf.com

Tel : 01304 842 555 Fax : 01304 842 666

Safety & Security

Security First (UK)

Hotelier & Hospitality Design

Competitively priced, fully accredited and acceptable to insurers, we design, install and maintain a range of commercial security systems to the highest standard.

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We are a professionally accredited security installation and maintenance company with over 20 years experience in the residential and commercial security sectors. We install and maintain a range of security products, focusing on Intruder Alarm, CCTV and Access Control systems.

Our friendly team are trained to assist you with knowledgeable and practical advice. We endeavour to deliver outstanding customer care at every step. We treat all our customers as individuals and with a degree achieve.

We are extremely honest in our approach and do not overspecify unnecessary equipment, but design all systems to be commensurate with the determined risk in line with your budget.

Competitively priced, fully accredited and acceptable to insurers, we design, install and maintain a range of commercial security systems to the highest standard.

Alarms, CCTV and Access Control systems. We also install a range of other products. Please choose from the links on the right for more detailed information.

Our professional intruder alarms can be customised to suit the most demanding of applications, and are user friendly regardless of system or scope.

fully functioning speed domes, enterprise level IP systems and remote monitoring.

Access Control has become an essential tool in protecting staff and assets from assault, opportunistic theft, burglary and staff pilferage. Our access control solutions will ensure that there is no unauthorised access to your premises.

Whether a small retail outlet, a busy distribution centre or friendly, skilled engineers will install it with the minimum disruption to your business.

For a free no obligation quotation, or if you just would like to discuss your security requirements, please call us on 020 8731 5900 or 0800 0190 999 or visit

Safety & Security

NO SMOKE A F

ireworks Fire Protection is rapidly becoming a force to be reckoned with in the supply and installation of kitchen

systems have traditionally employed either dry

UK’s leading installer of the Hydramist 15AMPU, a high pressure watermist alternative Since its launch at Hotelympia in 2012 it has seen its market share grow, especially in the larger high

Both dry powder and wet chemical have minimal cooling properties, resulting in prolonged closure of the kitchen while the oil is allowed to cool ‘naturally’

Hotelier & Hospitality Design

of the most damaging and disruptive events that any business has to face, potentially leading to

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place people at risk but can also result in loss of customers and orders for days, weeks or even The good news for catering equipment distributors that want to keep their customers safe from such pitfalls — or at least advise them of the steps they should take — is that there are new innovations on the market which save time and money in the event of a deep fat fryer or other item of equipment

suppression system, such as the Hydramist 15AMPU, which has achieved accreditation by take place, along with various component function as this particular system uses components and processes that differ from wet chemical and dry

Safety & Security

AND NO FIRE...

Hotelier & Hospitality Design

KEY BENEFITS

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Delightfully Refreshing Kouzo Belgravia

Hotelier & Hospitality Design

decorated interior, Kouzo have not only a Omasake Sashimi kitchen area

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your meal you can pop to the cocktail bar until closing time, which was very

AN OASIS IN BELGRAVIA The name Jumeirah conjures images of opulence and class and the Lowndes does not disappoint. Set amidst the Belgravia village, you are dead centre of shopping, food and tourism heaven, from Harvey Nicks to Harrods.

With The Terrace and The Bar & Kitchen, you can choose between Al Fresco dining or a comfortable atmosphere. Offering Breakfast, Lunch, Afternoon Tea or Dinner menus, you’ll

The rooms are designed to a very high standard with modern features and well placed mirrors giving the room eternal depth. With everything that luxury needs with a beautiful King size bed, desk and armchairs, running alongside the large modern TV, Nespresso Machine and DVD player.

scallops on bacon & leek ragout with crispy celeriac and pickled tomatoes was amazing, which can be followed up by gorgeous Sea Bass and salsa.

Show stopping deserts are the vanilla cheesecake and the Decadent warm soft centred chocolate pudding with vanilla ice cream, all reasonably priced.

All in all, The Lowndes is perfect base for your London stay. Giving everything you need without the ludicrous price tag.

Hotelier & Hospitality Design

If it’s not just shopping and tourism you’re after, relaxation can be found at the Peak Spa at the Carlton Tower. With everything you need for getting away, offered at great prices and with the most attentive staff you could hope for.

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Hotelier & Hospitality Design

The Reverie Saigon Plans September Grand Opening

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The Reverie Saigon, one of the world’s most eagerly anticipated new hotels, has set a date for its grand opening – 1st September 2015.

the Austrian general manager (and vice president of operations for WMC Group) whose roots in Vietnam go back to 2008.

The 286-room property anchors the 39-storey Times Square building in the heart of Ho Chi Minh City’s District 1. Featuring incomparable views of the storied city and the Saigon River, the latest addition to the Leading Hotels of the World portfolio is a study in unapologetic splendour.

Seven years in the making, the hotel heralds the dawn of a new day in hospitality for Vietnam. Where previous debuts have sought reference to Vietnam’s colonial-era aesthetics and East Asian roots, The Reverie Saigon is a transcendent gesture that invokes dreamy contemplation of palaces and chateaus.

While the exterior exudes sleek contemporary appeal, the interior is an exploration of Italian extravagance, from rooms and suites individually public spaces both dazzling and whimsical.

“With this hotel, we have tried to create an experience of accommodation that is so singular, so splendid and so unexpected in the one-time Pearl of the Orient that the hotel becomes a place that stays with guests long after they’ve checked-out,” said Herbert Laubichler-Pichler,

With furnishings that pander to aristocratic yearnings, linens of soaring thread count and walls of textured Italian silk, the rooms and suites take to the Saigon stage as the most expensive accommodation available in the city.

Rooms range in size from 43 - 53 square metres (462 - 570 square feet) and the suites from 63 - 313 square metres (678 3,369 square feet).

Another venue – The Long @ Times Square counter that vaults the distance between Dong Khoi Street and Nguyen Hue Boulevard, the city’s two most fashionable thoroughfares.

The Spa spans 1,200 square metres on two and designs to establish a reputation for itself as the most luxurious retreat in Vietnam.

suite of TechnoGym machines and inspiring Outdoor Jacuzzis and indoor steam rooms and saunas round out the amenities for the recreationally inclined.

Additionally, Times Square building is home to The one and two-bedroom, full-service, extended-stay apartments whose residents will have their own separate entrance and private lounge.

Fifteen versatile function spaces round out the collective that has become a much sought-after destination in Vietnam, including the La Scala Grand Ballroom – the largest, pillar-less ballroom in the city and aptly named for its silk and onyxlined walls and Swarovski crystal chandeliers.

The hotel’s location in downtown Ho Chi Minh City – or Saigon as it’s still commonly called – is as exquisitely placed as its interior appointments.

The city’s historic Lam Son Square, City Hall and the banks of the Saigon River are within a Minh City all lie within a kilometre of the hotel.

Hotelier & Hospitality Design

Three of the hotel’s restaurants – The Royal Pavilion (Chinese), R&J (Italian) and Café Cardinal (French) – are destinations in their own right, each a captivating work of elegance, each driven by lofty culinary ambitions.

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18th September - 31st October

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