Mobility on Demand in the Los Angeles Region: Evaluation of the Use and Performance of the MOD Pilot

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characteristics and compare how Via trips stack up to next other modes used to access or depart Metro stations. Second, we compare surveyed Metro riders to Via survey respondents. And third, we examine the spatial patterns of Via trips serving the three Metro stations.

5. Results: Via Travel To/From Metro Stations Between January 28, 2019 and February 26, 2020, travelers requested a total of 101,338 Via trips to/from the North Hollywood, El Monte, and Artesia stations as part of the LA MOD program (see Figure 2). Of these, 79,741 trips were completed. This works out to about 7,795 requested trips per month and 6,133 completed trips. Figure 3: Share of Via Trip Requests by Metro Station

More travelers participated in the pilot through the El Monte and North Hollywood stations compared to Artesia. Via use at all three stations grew steadily throughout the pilot until dipping in February 2020 (see Figure 4). The trend lines do suggest that ridership in each pilot area grew after the service areas were expanded.

Mobility on Demand in the Los Angeles Region

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