MAY 2022 Volume 48 No. 5
OUTSTANDING STORES Meet the 2022 Class of STIHL Hardware All Stars
Make These YOUR Brands Orgill’s exclusive brands offer exceptional value and competitive features. Choose from thousands of everyday products across a multitude of categories. Build YOUR brand with Exclusively Orgill products!
COMPETITIVE VALUE Great quality at great prices. Consumer satisfaction guaranteed!
FLEXIBLE ASSORTMENTS Choose the assortment that’s right for you. From pre-designed entire planograms or individual items. You choose!
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Pick Your Profit: 10 Brands, Thousands of Items.
Lighting, Faucets, Bath & Home Fashion
Heaters, Fans, Cords & Electrical Locksets, Hardware & More
Hand Tools, PTA & More
Watering, Pruning & Lawn Care Products Christmas & Holidays Raingear & Footwear
Grills & Grilling Accessories
Housewares & Other Home Essentials Patio
HBSDEALER HARDWARE + BUILDING SUPPLY
05/22 PRODUCTS
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Every month should be safety month. Here are some products for dangers old and new.
TECHNOLOGY REPORT
27
Robots and electronic shelf labels at Busy Beaver Building Center.
TOP WOMEN PROFILE SERIES
30
Mireya Zapata of Lumber Association of Texas, a voice for business.
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COVER STORY
15 Cover Story: STIHL Hardware All Stars From Alabama to Wyoming, 50 hardware businesses, one from each state, shine in 2022.
FROM THE EDITOR
NEWS & ANALYSIS
IN EVERY ISSUE
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Raise high the new bar, retailers
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The demands on All Stars are at an all-time high.
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12 13 32 33
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ProDealer panel looks to the future Marijuana testing: Poll results Orgill’s ‘Spring is Here’ program
Product Knowledge News Map People in the news Quikrete Industry Dashboard
Hardware + Building Supply Dealer (ISSN 2376-5852) is published monthly, except for July/August and November/December, which are double issues, by EnsembleIQ, 8550 W. Bryn Mawr Ave., Suite 200, Chicago, IL 60631. Subscription rate in the United States: $110 one year; $200 two year; $14 single issue copy; Canada and Mexico: $130 one year; $235 two year; $16 single issue copy; Foreign: $150 one year; $285 two year; $16 single issue copy; in all other countries (air mail only). Digital Subscription: $75 one year; $140 two year. Periodical postage paid at Chicago, IL., and additional mailing offices. POSTMASTER: Please send address changes to HBSD, Circulation Fulfillment Director, 8550 W. Bryn Mawr Ave., Suite 200, Chicago, IL 60631. Copyright © 2022 by EnsembleIQ. All rights reserved.
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Nominations are open for Top Women in Hardware & Building Supply honorees in two categories: “Business Excellence” and “Rising Stars.” Visit HBSDTopWomen.com for more information.
Watch the Replay: The Decking Webinar Hear how prodealers are cashing in on decking projects. Visit HBSDealer.com/ webinars. Right: Mike Miller of Talbert Building Supply.
Watch and learn Ken’s New Jersey Garage features product demonstrations from inside an actual Garden State garage. Only available at HBSDealer.com.
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From the Editor
Hardware + Building Supply Dealer An EnsembleIQ Publication 8550 W. Bryn Mawr Ave., Suite 200, Chicago, IL 60631 hbsdealer.com HBSDealer On The Web • HBSDealer Info Services
Raise high the new bar, retailers
I
t’s not easy being a successful hardware store these days. And we’re not even taking about supply chains or labor shortages. We’re talking about the challenge of competing in an environment of big billion-dollar boxes and the all-Amazon all-the-time consumer mindset. Here’s how Oak Brook, Ill.-based Ace Hardware Corp. CEO John Venhuizen described the situation back in March at the co-op’s convention in Las Vegas: The consumer’s shopping experience, Venhuizen explained, needs to be so jaw-dropping good, that “shopping at Amazon.com looks shallow, boring and pathetic by comparison. That’s the new bar.”
Eric Squires oversees the Glenville Hardman’s.
And that’s what we’re talking about, beginning on page 15. Our 12 th annual listing of community-focused, service-oriented, growth-minded and innovation-obsessed businesses— one store from each of the 50 states — chronicles the raising high of the new bar. Take our cover model: Hardman’s Hardware of West Virginia. The company didn’t survive and thrive for 115 years and four generations of family ownership by taking it easy. O.R. Hardman’s original
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SENIOR VICE PRESIDENT (HBSDealer, Drug Store News, Chain Store Age) John Kenlon, jkenlon@ensembleiq.com, 212-756-5238
Ken Clark Editor in Chief 1907 agriculture-focused business adapted to challenges over four generations. Now, the seven-location dealer provides expertise on everything from STIHL equipment to countertop installation, from home repair to gifts for Mother’s Day. The Glenville, W. Va. store (on the cover) raised the bar of the shopping experience with a 2019 overhaul and renovation that brought in new fixtures, shelving, countertops and signage (inside and out). The West Virginia All Star features a well-lit power aisle, and a drive-through lumber aisle. Glenville Manager Eric Squires came to his position in 2018, and led the Glenville remodel effort. “I love working at Hardman’s,” he told HBSDealer. That kind of enthusiasm is a basic ingredient for a STIHL Hardware Store All Star. When asked for the business’s greatest strength, Hardman’s Chief Marketing Officer Kimberly Hardman answered quickly: “Our employees.” She added: “We have quite a few that have been here more than 10 years, and others that are retiring out after 30 or 35 years. That’s something we’re really proud of. “Our biggest thing that we try to live by is the idea of ‘It’s our family serving yours.’ We think of our employees as our family, but then we also think of our customers as family. And we want to treat them the way that you would expect your family to be treated. With respect, and just take care of them.” Congratulations to Hardman’s Hardware and the entire class of 2022 STIHL Hardware All Stars. The class varies widely in size and scope, but they’re all raising the bar of retail excellence. Have you seen All Star performance? Let us know at news@hbsdealer.com.
May 2022 HARDWARE + BUILDING SUPPLY DEALER
EDITOR IN CHIEF Ken Clark kclark@ensembleiq.com, 212-756-5139 LBM EDITOR Andy Carlo acarlo@ensembleiq.com, 845-891-5108 HARDWARE EDITOR Tim Burke tburke@ensembleiq.com, 773-216-7880 ADVERTISING SALES
Midwest & Southeastern States ASSOCIATE PUBLISHER Amy Platter Grant agrant@ensembleiq.com, 773-294-8598 Northeast and Great Lakes States REGIONAL MANAGER Greg Cole gcole@ensembleiq.com, 317-775-2206 AUDIENCE
LIST RENTAL MeritDirect Marie Briganti 914-309-3378 SUBSCRIBER SERVICES/CUSTOMER CARE TOLL-FREE: 1-877-687-7321 FAX: 1-888-520-3608 contact@hbsdealer.com PRODUCTION/ART
DIRECTOR OF PRODUCTION Michael Kimpton mkimpton@ensembleiq.com, 647-557-5075 CREATIVE DIRECTOR Colette Magliaro cmagliaro@ensembleiq.com ART DIRECTOR Bill Antkowiak bantkowiak@ensembleiq.com TOP WOMEN IN HARDWARE & BUILDING SUPPLY NOV. 8-9 2022, CHICAGO, ILL. WWW.HBSDTOPWOMEN.COM/2022 CONTACT: AMY PLATTER GRANT agrant@ensembleiq.com, ASSOCIATE PUBLISHER EDITORIAL ADVISORY BOARD Levi Smith, CEO, Franklin Building Supply Cally Fromme, VP of communication and culture, Kodiak Building Partners Steve Sallah, CEO, LBM Advantage Wendy Whiteash, EVP of culture, US LBM Holdings Tom Cost, owner, Killingworth True Value Brad McDaniel, owner, McDaniel’s Do it Center Joe Kallen, CEO, Busy Beaver Building Centers Permissions: No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or information storage and retrieval system, without permission in writing from the publisher. For reprints, permissions and licensing, please contact Wright’s Media at ensembleiq@wrightsmedia.com or (877) 652-5295.
CORPORATE OFFICERS CHIEF EXECUTIVE OFFICER Jennifer Litterick CHIEF FINANCIAL OFFICER Jane Volland CHIEF HUMAN RESOURCES OFFICER Ann Jadown EXECUTIVE VICE PRESIDENT, CONTENT Joe Territo EXECUTIVE VICE PRESIDENT, OPERATIONS Derek Estey
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News + Analysis
Housing demand, rising prices and avocado toast A FE W ‘FINAL WORDS’ ON THE NE AR FUTURE OF THE HOUSING INDUSTRY
From left, Saunders, Nanayakkara-Skillington, Yun, Fratantoni and emcee Richard Laible.
The recent ProDealer Industry Summit in Washington, D.C., featured some of the industry’s top industry forecasters and economic analysts in a forward-looking review of business and the economy. Forecasts are continually revised (visit HBSDealer.com for updates), but many of the ideas presented in D.C. deserve repeating. Here are excerpts from the panelists responses to the question: “Any final thoughts?” Matt Saunders, VP building products, John Burns Real Estate Consulting: “If you’re looking for new construction building materials spending, watch builder cycle times, more than watching starts in this environment. And for those of you who are just now watching [the 1970s hit show] Star Trek, inventories are probably too lean for the demand that’s coming.” Danushka Nanayakkara-Skillington, assistant VP for forecasting and analysis, NAHB. “Everyone was blaming the millennials for eating avocado toast and just saving money, but they are out buying
houses now. So coupled with the demand from the millennials and the housing shortage, we have so much demand coming through. But it’s the supply side — the labor, the lots, the lumber, the lending, the regulation costs. We should be able to rise to the challenge, but it is a huge challenge.” Lawrence Yun, chief economist, National Association of Realtors. “When the price of bread increased in India, there were massive street protests. When the price of gasoline rose after an adjustment of French policy, the Yellow Vests came out [to protest in France.] Is there anything that could really trigger social dissidence here? What about housing costs? With housing going up so high, we have a permanent division between
POLL RESULTS
Marijuana testing HBSDealer asked readers about drug testing in early April. Since then, New Jersey joined the growing list of states (18, plus Guam and D.C.) where recreational use of marijuana is legal. Here are the results of the timely question: For more reader surveys, visit HBSDealer.com
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May 2022 HARDWARE + BUILDING SUPPLY DEALER
owners and renters. Owners continue to save the equity, using housing wealth to fund a college education for children, while the renters feel completely left out. And this is the path we may be going on, rising home prices and the home ownership rate not rising. At what point do we have this housing crisis move into huge social discontent?” Michael Fratantoni, chief economist, Mortgage Bankers Association “I was on a panel with one of my members recently and his comment was, 'Look, over four or five years this is a fantastic business to be in. Quarter to quarter it is a bear.' And it is just a challenge. And I imagine that is what many of you are feeling these days as well. The next three-to-five year period is probably going to be the strongest housing demand we’re going to have in history in this country. So enjoy it over this threeto-five period, even if the next couple of quarters are a little bumpy.”
Does your business test current or prospective employees for marijuana use?
22% Some employees are tested
47% No employees are tested
31% All employees are tested
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News + Analysis
A new flagship for Tum-A-Lum Lumber Tum-A-Lum Lumber’s 96-year-old Pendelton, Ore., store has stood the test of time. But a new, modern, completely remodeled version opened earlier this year. Tum-A-Lum partnered with award-winning Graham Baba Architects to create a modern building materials center. TAL Holdings CEO Jason Blair said: “The new store will enhance their community and serve the surrounding area for many years to come.”
Product Knowledge Product: Grip-Free Paintbrush
An extraordinary business calls for an outside-the-box design.
Featuring 11,300 square feet of retail space, as compared to the old stores’ 2,000 square feet, the updated store sits on a 4-acre lot with 3.5 acres of paved space for the new lumber yard. There is a full-line hardware store that includes a design center with cabinets, countertops, doors, and windows. There is also a lawn and garden care center, including a full nursery outside. (Visit HBSDealer.com for more photos.)
Program plants the seed for sales
Manufacturer: FreeForm Brush Inc. Knowledge: The Grip-Free brush is designed to make you feel good after you have painted with it, said the company. Grip-Free offers greater brush control, reduced hand fatigue, comfort and pain-free painting. At the recent NHS show in Las Vegas, inventor, and industrial designer, Greg Freuler said, “when I was painting, I noticed my hand was killing me, so I wanted to invent something better.” Fun fact: One hundred prototypes were tried in the two-and-a-half-year development of the product.
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Spring is Here. That’s how Orgill describes its latest lawn and garden program. HBSDealer caught up with Alan Shore, director of seasonal merchandise at Orgill, to explain it. “The program was first launched in 2017 to support Orgill’s initiative to make its lawn and garden category a core competency within their business,” said Shore. “We knew that if we wanted to be more successful in this category, we needed to find new ways to make our customers more successful.” The annual program, he said, is centered around having well-known brands, dominant breadth in all categories, competitive pricing, and high quality. It’s also profitable for members. “It provides the best booking discounts we offer,” he said. This turn-key retail lawn and garden program is designed to boost sales and margin; differentiate their dealers’ customers from their competition; educate their staff and consumers; and improve the look and shopability of the in-store lawn and garden department. “We partnered with key lawn and garden vendors for additional support. We needed to build an assortment that included brands that resonate with
May 2022 HARDWARE + BUILDING SUPPLY DEALER
The Orgill ‘Spring is Here’ program aims to energize the lawn and garden aisles of its dealer customers.
the consumer at both the national and regional level. These brands boosted the credibility of the assortment within the store,” said Shore. Bottom line: It’s growing. “Each year, we’ve seen participation increase within our dealers, and sales grow within our participating vendors; and in the lawn and garden category, as a whole.”
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News Map: Openings, Closings & Acquisitions Illustration of retailers and dealers in various stages of coming and going. For more retail news, visit HBSDealer.com. OPENING
CLOSING
AQUISITION
KANSAS
OHIO
MARYLAND
Overland Park
Fairborn
Baltimore
Kansas-based Waters Hardware grows to 20 stores with purchase of the seven-store Nuts and Bolts hardware chain. Each store will be rebranded with the Waters Hardware name and will undergo a complete store reset.
Handyman Ace Hardware, founded in 1939, has a new owner: Rocky’s Ace Hardware, based in Springfield, Mass. Rocky’s holdings now extend to 47 locations throughout nine states.
Belle Hardware of Bolton Hill will close in June after nearly 45 years. A Facebook message explained: “Due to many personal and professional changes over the last few years, we have decided to close.”
IDAHO
MISSOURI
FLORIDA
Boise
Mt. Vernon
Orlando
Builders FirstSource’s growth streak continued with an acquisition in Boise, Idaho, where Valley Truss will complement the Dallas based LBM giant’s existing operations there. BFS operates 12 locations in Idaho, and more than 560 locations in the U.S.
R.P. Lumber, the family-owned hardware and building materials retailer, opened its 83rd location overall and its 17th branch in Missouri. The Edwardsville, Ill.based company is celebrating its 45th anniversary this year.
Nation’s Best, the Dallas, Texasbased hardware and building supplies dealer, has acquired Sparr Building and Farm Supply. With four locations northwest of Orlando, Sparr is the largest farm and horse fencing supplier in the state.
HBSDealer.com
HARDWARE + BUILDING SUPPLY DEALER May 2022
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CHARGE UP YOUR BUSINESS TODAY: STIHLUSA.COM/DEALER/
COVE R FE ATU R E
WINNER’S LIST
THE 2022 CLASS OF STIHL HARDWARE ALL STARS
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t’s the most customer-focused, service-oriented, hardware-happy issue of the year. It’s time to announce the official HBSDealer class of 2022 STIHL Hardware All Stars. The all-star program, now in its twelfth year, recognizes one high-performing, innovation-embracing business in each of the 50 states. What makes a hardware store an All Star? Any or all of the following: Innovation in operations, marketing, merchandising; High performance, expansion, success or sales growth; Customer focus; community centricity and a commitment to the traditions of the hardware and building supply industry. The 50 profiles on the following pages run the gamut from stories of dramatic renovations, out-of-the box sales strategies and heartfelt contributions to communities and people in need. It’s a tribute to the industry that each year brings a surplus of high-quality nominations. The companies here have earned their reputations, and they join an elite fraternity of honorees. Here's to the class of 2022. For more All Star coverage, visit HBSDealer.com.
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Alabama: Warrior Ace Alaska: Delta Building Supply Arizona: HomCo Arkansas: Weiss Do it Best Lumber California: Ganahl Colorado: Circle Ace Hardware Connecticut: Ring’s End Delaware: Wagner Hardware Florida: Taylor’s Building Supply Georgia: Keith’s Ace Hawaii: Hardware Hawaii Idaho: Valley Lumber & Rental Illinois: Whitmore Ace Indiana: Kabelin Ace Hardware Iowa: How-To-Building Center Kansas: Adams Lumber and Homestore Kentucky: Lyons Hardware Louisiana: Hartman’s Hardware Maine: Damariscotta Hardware Maryland: Clinton Hardware Massachusetts: Jed’s Hardware Michigan: Peter’s True Value Minnesota: Beisswenger’s Mississippi: Cleveland Ace Missouri: Buchheit Montana: Livingston's Ace Hardware Nebraska: Geneva Home Center Nevada: Meads Hardware New Hampshire: Rand’s Hardware New Jersey: Schwering’s Hardware New Mexico: Burns Do it Center New York: Brinkmann’s Paint & Hardware North Carolina: 67 Hardware North Dakota: Scheels Home & Hardware Ohio: Cincinnati Ace Oklahoma: Lumber Mart Oregon: D&B Supply Pennsylvania: Nitterhouse Hardware Rhode Island: Arnold Lumber South Carolina: Boland’s Ace Hardware South Dakota: Heisler’s Do it Best Hardware Tennessee: Tennessee Hardware & Farm Texas: Groom & Sons’ Home Center Utah: Brigham Ace Hardware Vermont: O.C. McCuin & Sons Virginia: Cardinal Home Center Washington: Hartnagel Building Supply West Virginia: Hardman’s Wisconsin: Klingbeil Lumber Wyoming: Howshar Hardware
HARDWARE + BUILDING SUPPLY DEALER May 2022
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COVER F E ATURE
ALABAMA
ARKANSAS
CONNECTICUT
After losing his own daughter to cancer, Assistant Manager Mark Miller remembers how much that last Christmas meant to his family. Teaming up with the Junior League of Alabama, he organizes a yearly Christmas tree farm at the children’s hospital where kids being treated at the hospital can pick out their own tree, decorate it and keep it in their room and bring Christmas joy to their hospital stay. Miller said, “My hope is for them to get another Christmas.”
Weiss Do it Best Lumber in Perryville, Arkansas, has the comfort of a small-town operation with big-time inventory as Jack and Bill Weiss work tirelessly to bring their community the products they need. From home repair projects to pro builds, Weiss is known for its fully stocked premium lumber selection, and Weiss’ employees personally cut and load supplies. Weiss said, “our staff educates and informs customers on ways to make their next project easier.”
This Darien, Conn.-based lumber and building materials retailer and third-generation, family-run company has a history dating back to 1902. The dealer offers materials and services to builders and remodelers, painting contractors, architects, and homeowners. Ring’s End operates 19 locations in Connecticut and New York, including full-service yards and stores along with paint centers. While embracing innovation in technology and services, Ring’s End has also aligned itself with partners focused on sustainability.
Warrior Ace
ALASKA
Delta Building Supply
More than a hardware store, this family owned hardware and home furnishing business in Delta Junction, Alaska, was founded in 1974 and expanded to 100,000 square feet of retail and warehouse space over the years. Delta Building Supply carries everything needed for small repairs around the house to building a home from start to finish. The second generation brother and sister team of Ryan and Kazia Gilbertson who, along with their mom Janelle, oversee a tight-knit staff.
Weiss Do it Best Lumber
CALIFORNIA
Ganahl Lumber Company
Founded in 1884, Ganahl Lumber Company is the oldest lumberyard and hardware supply store in California. The family- and employee-owned business (since 1984) provides building supplies and hardware for pro contractors and DIY enthusiasts alike. The dealer’s California presence includes 10 high-powered locations in the Los Angeles market. Along with lumber and building materials, Ganahl locations carry a full assortment of tools, paint, and hardware.
ARIZONA
COLORADO
The stated goal at this Flagstaff family business is nothing less than to help improve the customer's quality of life. Here, the three Cs are core values, culture and communication. It should be no surprise, then, that there's an abundance of glowing customer testimonials. “Our goal is 100 percent customer engagement,” said Todd Callan, chief operating officer. “We came up with the ‘concierge’ concept. More than just a greeter, its a customer caretaker to ensure all of our customers are getting cared for.”
Store associate Jill at Circle Ace Hardware in Colorado Springs is making the best of a tough situation. She’s on a donor list waiting for a kidney. Store owner Darek Barnes wanted to do everything he could to help Jill. He got help putting together videos and a campaign to help Jill find a living kidney donor. Over one hundred people applied, and there were 30 possible donor matches. Darek said, “we’re all here for a reason. We’re supposed to love each other and take care of each other.”
HomCo Lumber & Hardware
Circle Ace Hardware
Ring's End
DELAWARE
Wagner Hardware
Wagner Hardware’s lease was ending. With limited time to vacate, owner Chuck Wagner moved his business to a larger location. He and his team re-merchandised the store. Business took off. His new landlord offered him an extra 1,000 square feet – room for a grill zone. Twice more they’ve expanded their outdoor living area. Wagner said, “we’re now the biggest distributors of Broil King in Delaware, Northern Maryland, Southern N.J., and Eastern Pa.”
FLORIDA
Taylor’s Building Supply
Second-generation owners Ken and Kim Fish run Taylor’s Building Supply, first opened in 1968, located in Eastpoint, which Ken calls “a one-stoplight county.” This STIHL dealer has 55 feet of STIHL wall space. Ken’s 95-yearold father-in-law Arron Taylor still comes in to check on things. Taylor’s supports their coastal community that has endured hurricanes and fires; taking orders via flashlight to help those in need. Ken said, “we give back and take care of our community.”
HomCo President Mike Brackin, the great-grandson of a Payless Cashways co-founder, was recognized as a Top Gun at the 2021 National Hardware Show.
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May 2022 HARDWARE + BUILDING SUPPLY DEALER
HBSDealer.com
ILLINOIS
Whitmore Ace
Fifty-five feet of wall space showcases STIHL equipment at Taylor’s Building Supply in Florida.
GEORGIA
Whitmore Ace team members created Melissa’s Closet, a yearly prom dress drive that provides dresses to girls for $5. Named for their former team member, Melissa, a young cashier, who died before prom, the Ace team remembers how hard she worked to pay off that dress. All proceeds from the prom dress drive go to a scholarship in her name. About helping others, Whitmore Ace Marketing Director Laurie Becker said, “doing Melissa’s Closet shows how helping brings the community together.”
INDIANA
HAWAII
Kabelin Hardware began in 1912 when the great grandfather of owners Diana Kabelin Corely, Betsy Kabelin Parkison and Kristine Kabelin Moore, bought into a hardware store in La Porte. The company has grown to six stores ranging from 8,000 to 62,000 square feet. Kabelin also owns a music store and has added UPS stores inside three locations. Gene Carpenter, purchasing manager said, “we are a certified woman-owned company with over 230 associates in five towns in Northwest Indiana.”
Hardware Hawaii
Originally, hardware store owners from Minneapolis, Dana and Mary Lundquist, visited Hawaii in the early 1950s and decided to stay, and in 1954, found Hardware Hawaii in Kailua. The 2,000 square foot store was located in the middle of Kailua Shopping Center. Gabby Pahinui and his band played at their grand opening. Today this Orgill dealer is run by son David with four stores and a distribution center.
IDAHO
Valley Lumber & Rental
This single-unit dealer located in Victor, Idaho, was founded in 2003 on the principles of service, value and quality. The company’s name says “lumber,” but Valley Lumber & Rental offers much more. Valley sells top brands in hardware, hand and power tools, and power equipment. The dealer also carries a full range of rental equipment. Valley says its goal is to always meet the needs of homeowners and professional contractors by providing superb products with the expertise needed to complete any job.
HBSDealer.com
Lyons Ace Hardware
In the Lyons family of stores, this STIHL dealer has three hardware locations, an outdoor equipment store, and a lumber company. In business since 1909, today the current owner Gregg Stevenson is a fourth-generation owner of Lyons Lumber. His favorite memories of Lyons Lumber are from his younger days, he said, “watching the mill shop guys, as many as 12 full time employees, construct and repair items.” They even helped him build a go-cart.
Hartman’s Hardware
Kabelin Ace
IOWA
How-To Building Center
KENTUCKY
LOUISIANA
Keith’s Ace
When a veteran suffering from PTSD walked in and confided in Adam Keith, third-generation owner of Keith’s Ace Hardware, a large store in Dalton, Ga., who also owns a kennel, the owner offered him the support of a new puppy. That relationship started Warrior Freedom Service Dogs, which trains dogs to become PTSD companions. Keith said, “we train the veterans along the way while training the dogs to reconnect them to society.”
them to offer a wide selection of grills for every need, an assortment of appliances, and outdoor power equipment. Their crew specializes in custom homes, and they take pride in building garages and decks. Adams said, “we will help you build from the ground up.”
A major expansion in 2016 made How-To the goto for outdoor power equipment, grills, and appliances. A full-service paint department is considered a Top 10 paint destination in the state. When supply chain disruptions stalled appliance sales, the Sioux Center store loaned out display units to customers and retrieved them upon delivery and installation of new units, free of charge. The dealer recently partnered with the City of Sioux Center to help provide more affordable housing in the community.
Last year, Hurricane Ida hit the Gulf Coast and Hartman’s Hardware in Boutte suffered severe damage. The resiliency of Charlie Hartman, and his son Edwin, was tested when they lost an entire brick wall of the store’s exterior. Even with flooded floors and no electricity, this retailer — and STIHL dealer — remained open because they knew folks would soon be coming to them for help rebuilding. Ed Hartman said, “we are here for our community, without them, we couldn’t be here.”
MAINE
Damariscotta Hardware
Since 1955, the Gardiner family and Damariscotta Hardware have served mid-coast Maine. Rob and his sister Susan Gardiner run their family business today, and they’re all about taking the panic out of the words, “some assembly required.” After
Three out of six stores in the Kabelin Ace family, a certified woman-owned company, have UPS locations inside.
KANSAS
Adams Lumber & Homestore
Family-owned and operated since 1969, Adams Lumber & Homestore overlooks the Santa Fe Trail in historical Council Grove. Their 12,000 square foot space allows
HARDWARE + BUILDING SUPPLY DEALER May 2022
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COVER F E ATURE
MISSOURI
a recent overhaul of their store, this authorized STIHL dealer is proud to be known as the place to go for all home repairs. The family said, “from chain to pipe, or glass to screens, if it needs to be cut, trimmed, or fixed, we can do it.”
Buchheit
MARYLAND
Clinton Do it Best Hardware
This retailer located in Clinton, Maryland, recently celebrated 75 years in business. The family-operated retailer, owned today by David Billman, first opened its doors in 1946. Waxing nostalgic on its website, many photos depict the business, including his father who bought Ripple Hardware in 1963. About today, David said, “our employees have a willingness and ability to serve our customers’ problems whether the solution is in our store or not.”
Primary owner Jim Berube, in center, with his four part-owners. “I gave them 10% share in my business in 2016.”
MASSACHUSETTS
Jed’s Hardware
Owner Jim Berube bought out his business partner in 2006. He turned a warehouse into 12,000 square feet of retail space and added a spacious outdoor greenhouse. A newer 8,000 square foot rental building complements YETI, Carhartt clothing and boots. Weber grills are in a year-round grill room, and their 70-foot wall of fastener drawers, is described as a “builder’s dream.” Berube said, “Jed’s won Best Hardware Store in Central Mass. for the fourth straight year.”
most dogs immediately come to the front counter because they remembered their treat from the last visit.”
MINNESOTA
Beisswenger’s Hardware and Power Equipment
This hardware business and STIHL dealer recently celebrated 100 years. The Beisswenger family has played an integral role in their local community, settling in New Brighton before it was officially proclaimed as a city. Jacob and Caroline Beisswenger were one of five families that moved into the area. Since 1919, Beisswenger’s Hardware has strived to be the best hometown hardware store. The family saying is: “If we don’t have it, you don’t need it.”
MISSISSIPPI
Cleveland Ace
Peter Grebeck has a super pet friendly vibe at Peter's True Value, where the dogs come to the counter for treats.
MICHIGAN
Peter’s True Value
Peter’s has been around since 1965. “We now have our 4th generation working in the store,” said owner Peter Grebeck. This STIHL dealer’s associates still walk customers to a product instead of pointing to an aisle. And they welcome pets into all three of their stores because people feel their pet is part of their family. Every dog is offered a treat at the check-out counter. Peter said, “surprisingly
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An elderly customer wanted to buy a new shovel for a tough job. Sam, the young store associate at Cleveland Ace Hardware asked about the type of job. Milton revealed it was to bury his beloved German shepherd, Boe. But it was hot and humid. “I’m going to help bury your dog,” Sam said. “I’ll meet you at your home after work and we’ll get it done.” And they did. Owner Allen Towles said, “when a customer walks in the door we are there for you, and more. We go above and beyond, just like Sam did.”
Founded by Rudy Buchheit in 1934 as a general store, the Perryville, Mo.-based dealer has grown to more than 650 employees and 8 locations in Missouri and Illinois. Buchheit is a triple threat offering hardware, LBM, and farm and ranch products. Buchheit continues to provide a general store feel, but it's also a onestop-shop for work clothing, bulk fertilizer, automotive supplies, electrical goods, and pet products. Its website declares: “We're not just another Home Center! Oh no, we're much, much more!!”
MONTANA
Livingston's Ace Hardware
Livingston, Mont., is a town built on hard work and integrity. Here's a store that speaks that language, supports local businesses and does it all in a building that echoes the great lodges of the Pacific Northwest. Co-owner Matt Dowdell, owner of four stores, shared his expertise on store growth during the recent Ace Hardware Convention. Among his advice: be prepared. “You have to have a plan B,” he said. “And plan for the fact that things are not going to go 100 percent perfect.”
NEBRASKA
Geneva Home Center
In 2021, Tyler Loontjer broke the Nebraska indoor pole-vault record held by his father, Glen. Now, along with wife and mom, Lori, the Loontjers are pushing Geneva Home Center to new heights. Entering the store, customers find a strong emphasis on seasonal shopping. An old-time store from the 1930s, the Loontjer family expanded the business with flooring, drapery, bedding and clothing.
Schwering’s of N.J. uses nostalgia and charm to attract customers.
May 2022 HARDWARE + BUILDING SUPPLY DEALER
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NEVADA
The owner today is Richard “Dick” Thurs and he said the merchandise selection, “has changed dramatically over the years, from farm equipment and major household appliances to motorcycles and women’s clothing.”
Meads Hardware
This Orgill dealer is described in many customer messages left on Google and Yelp as being “old school retail Las Vegas.” The store offers hardware, housewares, electrical and plumbing. One of several Yelp reviewers raved about Meads, and said, “this place is the ‘bomb.’ It’s original Las Vegas from when I was a kid. I’m happy to spend money here! And the selections are not only great, but the handymen that work for me, go here first.”
OHIO
Cincinnati Ace
NEW HAMPSHIRE
Rand’s Hardware
Rand’s Hardware has been a Plymouth institution since 1908. Now run and co-owned by third generation grandson Steve Rand, the store offers a huge selection of STIHL products, Carhartt clothing, and Toro power equipment. Their niche beekeeping category has made Rand’s a destination for busy beekeepers and beginners alike. Rand said they, “host seminars for bee enthusiasts to share tips, best practices and stay up on the latest buzz.”
NEW JERSEY
Schwering's Hardware
2022 marks 100 years for this Palmyra, N.J. classic. What's the secret? “That's pretty easy: Taking care of your customers,” said Steve Schwering, grandson of the founders. “It’s more than just your pricing on the shelf and your product mix. It’s the bond you have with the community.” An historic, inviting building attracts newcomers, as well. It’s common for the curious to drop in and say, “‘Wow, I can’t believe this place,’” Schwering said. “There’s a lot of fun stuff here besides just the core hardware products.”
NEW MEXICO
Burns Do it Center
Owner James Burns has all the inventory you would expect from a well-merchandised home center. They increased their housewares and gifts after a department store closed. Burns is always looking to help his community. After his son joined the Air Force, he volunteered with a local support group for Cannon AFB. Burns said, “to help mentor first assignment airmen I started the group Your New Mexico Home to match them with local families who will take them in and make them a part of their family.”
NEW YORK
Brinkmann’s Paint & Hardware
Opened in 1976, this True Value dealer claims it’s the world’s first net-zero energy retailer. The hardware, with four stores
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James Burns stands in his grill area inside his Burns Do it Center in New Mexico. He volunteers to help at the nearby air base. in New York state, has dedicated itself to erasing its carbon footprint completely, it wrote on its website. Besides LED lighting inside and out, the company’s Miller Place location, the firm said, “has a rooftop solar array — a bank of 304 photovoltaic cells — that generates power for the building during the day.”
NORTH CAROLINA
67 Hardware
Let's cut to the chase: if you want to see one of the best Case pocket knife displays anywhere, 67 Hardware has it. This vintage hardware landmark in rural Jonesville, N.C., has everything from guitar strings to 60" corrugated pipe. It has a general store vibe, but also packs a strong home-improvent punch. Named for the highway that runs through Yadkin County, 67 checks all the boxes of all-star service and selection. And it's even a forward-thinking early adopter of digital retailing.
NORTH DAKOTA
Scheels Home & Hardware
In 1902, three acres of potatoes helped to start the first Scheels store. Frederick A. Scheel, a German immigrant, used the $300 he earned from his first harvest of potatoes as a down payment on a small general merchandise store.
Owner Tim Cable runs all four locations in the Cincinnati Ace Group and is constantly sending employees to STIHL training. He said that by teaming with Ace Corp, he has been able to partner with some great brands like STIHL, Benjamin Moore, Ego, Weber, Big Green Egg, Traeger, Scotts and Hillman’s Keystart. Cable said, “those brands require specific and extensive training. That brand expertise has differentiated us and allowed us to be successful against the big boxes.”
OKLAHOMA
Lumber Mart
Lumber Mart of Guymon, Okla., has been serving the state’s panhandle region for nearly 60 years. Second-generation owner K.C. Rothshopf, Jr. operates the full-service hardware and lumber supply store. From high-end custom cabinetry and flooring to hardware and rental equipment, Lumber Mart has the community covered. The team supports many area charities supporting the elderly, the Boy Scouts and other local residents.
OREGON
D&B Supply
With more than 15 locations in Oregon and Idaho, D&B Supply offers a wide selection of quality products to farmers, ranchers, and homeowners. Founded in 1959 in Caldwell, Idaho, each store is stocked to serve those who live and work in the West, the dealer says. Customers include tradesmen, pet owners, gardeners, rodeo goers, and homemakers. D&B says it sets itself apart by the high level of hands-on knowledge and expertise its employees bring to their day-to-day interactions.
PENNSYLVANIA
Nitterhouse Hardware
Nitterhouse Masonry & Hardware Supply is dedicated to the tradition and craftsmanship of the trade industries. The Chambersburg company started serving its community of homeowners, builders, and craftsmen in 1923 by manufacturing concrete products. Today their product selection spans paving stones and architectural What started with potatoes 120 years ago, became Scheels, which now offers everything from motorcycles to clothing.
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in sporting goods like guns and ammo with a focus on female customers, and she sponsors women’s gun safety classes.
TENNESSEE
Tennessee Ace Hardware
masonry blocks. They said, “we are an Elite STIHL dealer and repair center, and authorized dealers for Milwaukee Tool and Napoleon grills.”
Owner of Tennessee Ace Hardware in Gallatin, Jimmy Kisner, has a large STIHL display, “A store within a store,” as it’s been described. The store was founded in 1977. Kisner said they are very proud to be a retailer of the STIHL product line, and added, “as an independent STIHL Dealer, we can provide many services that the big box chain stores just can’t match.”
RHODE ISLAND
TEXAS
With roots that trace back to a small wood lot established in 1911, Arnold Lumber in 1952 built its first lumber shed on Fairgrounds Road in West Kingston, R.I. Since then, the company has expanded to multiple locations in the state, including its kitchen design center in Wakefield. The company also operates what’s known as “The Branch” in Wakefield. At this location customers will find an all-star selection of lumber, hardware, electrical, plumbing, paints, seasonal products and cabinetry.
The Groom family originally moved to Mabank, Texas in 1943. The five Groom brothers began working together in 1948, and the first Groom and Sons’ Hardware store was founded in Pleasant Grove area of Dallas. Later, the business was sold to Nation’s Best which today runs it as a multi-store chain. “When we say full service, we mean it. Here at Groom and Sons’ we pride ourselves on having all the products you need from foundation to roof.”
Hardman’s Hardware’s Glenville, W.Va. location.
Arnold Lumber
SOUTH CAROLINA
Boland’s Ace Hardware
Each year, the folks in Chapin, S.C., led by Boland’s Ace Hardware and the Newberry Boys Farm, organize a toy drive for many children in the area who wouldn’t otherwise have a merry Christmas. Boland’s manager Leigh Ann Boland and owner Eric Boland, and many volunteers load up a vintage 1940s fire truck with an array of toys for a parade to a local Shrine Club. Boland said, “the children come in and select their toys amidst giant smiles and shrieks of pure golden happiness.”
SOUTH DAKOTA
Heisler’s Do it Best Hardware
During the pandemic, fourth generation Heisler’s heard an area food pantry needed help keeping up with increased demand. In an example of all-star service, they partnered with a local radio host to raise emergency funds. Sadly, owner Todd Heisler passed away last year, leaving his wife Pam, who’d never run the store, at a crossroads. But she dove in with a complete store reset and remodel. She brought
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Groom and Sons’
UTAH
Brigham Ace Hardware
When a young trooper died in the line of duty, Dave Boatwright, owner of the local Ace Hardware asked a fellow trooper how he could help. Dave received a call from the former co-worker that he had found a to-do list. Dave never hesitated to help. The next morning, with supplies from the store in hand, Dave and his son got to work at the slain trooper’s home, repairing a variety of things; and the town came together to help and support the family.
VERMONT
O.C. McCuin & Sons
Back in 1920, O.C. McCuin & Sons began as a source of feed and supplies for farmers. They’ve evolved into specialty categories, like delivering heating fuels. They also carry highend logging tools like cant hooks, timberjacks, and draw shaves. In cold Vermont winters, folks choose them as the place for hearth, wood and pellet stoves. Customers even order animals to raise, from honeybees to turkeys. Their motto, “we guarantee we’ll have a little bit of something for everyone.”
May 2022 HARDWARE + BUILDING SUPPLY DEALER
VIRGINIA
Cardinal Home Center
Since 1987, Orgill dealer Cardinal Home Center, with three locations, has built a strong reputation for delivering top-quality lumber, paint, and more to builders, farmers, contractors, and homeowners. Over 30 years later, they said, “we remain your ideal resource for quality building supplies and home improvement expertise online, on the phone, and in our stores.”
WASHINGTON
Hartnagel Building Supply
Angeles Millwork & Lumber Co. has been serving its community since 1906 and Hartnagel Building Supply since 1960. The employee-owned lumber yards and hardware stores have provided Port Angeles, Wash. and the greater Olympic Peninsula with experienced employee-owners who offer a high level of friendly customer service and valuable industry knowledge to the homeowners, DIY, and pro customers. The company says its knowledgeable employee-owners and quality products have allowed the company to move forward through industry ups and downs.
WEST VIRGINIA
Hardman's Hardware
One hundred fifteen years of history inspires this fourth-generation family business to go above and beyond for its customers. Its seven locations bring unique flavors and valuable expertise, four locations are versed in STIHL, three specialize in heating and all pride themselves on expert home improvement advice. “The biggest thing that we go by is: It’s our family serving yours,” said Kimberly Hardman.
WISCONSIN
Klingbeil Lumber Co.
An Orgill dealer, Klingbeil, which began in 1939, is in its fourth-generation ownership today. From power center and small engine repair to hardware, lumber and equipment rental, their website showcases all their services. Owner Pete Klingbeil said, “be good at what you do and have fun doing it seems to be our mantra. Everyone at Klingbeil Lumber acts like a family and works like a team, this is what makes us grow and be profitable.”
WYOMING
Howshar Hardware
For nearly 70 years, Howshar Hardware has been providing Guernseywith the products and services they need. Their niche categories serving nearby railroad and coal industries, along with their inventory geared toward the National Guard and Air Force training bases, make Howshar a community asset. Serving on the economic and tourism board, owner Charles Howshar said his mission is, “to serve the area beyond the four walls of the hardware store.”
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Products
Safety concerns heat up HERE’S WHAT YOU SHOULD KNOW ABOUT FIRES AND FATALITIES.
H
ere’s a hot take: 18 of the last 19 summers were the hottest on record. And that’s one reason safety is a hot topic in 2022. The U.S. Department of Labor’s Occupational Safety and Health Administration for the first time has launched a National Emphasis Program to combat injuries and illness related to heat. Through the new program, OSHA will conduct more heat-related workplace inspections, to prevent workers across various industries from suffering from preventable injuries, illnesses or, even worse, fatalities. “Tragically, the three-year average of workplace deaths caused by heat has doubled since the early 1990s,” said Secretary of Labor Marty Walsh. “These extreme heat hazards aren’t limited to outdoor occupations, the seasons or geography. From farm workers in California to construction workers in Texas and warehouse workers in Pennsylvania, heat illness presents a growing hazard for millions of workers.” While heat is a new emphasis of OSHA, a recurring program running this month called the National Safety Stand-Down aims to limit deadly falls. Fatalities caused by falls from elevation
are equipped with products that actually help to prevent fires and electrical problems. Leviton points to a “critical need” to increase awareness of arc-faults and ground-faults among homeowners and facility owners and educate them on how to prevent electrical accidents from happening. The Werner Multi-Max PRO ladder adjusts for uneven terrain.
continue to be a leading cause of death for construction employees, accounting for 351 of the 1,008 construction fatalities recorded in 2020, according to the Bureau of Labor Statistics. The National Safety Stand-Down raises fall hazard awareness across the country in an effort to stop fall fatalities and injuries. Werner, the ladder company, joined the movement by offering free training to 30,000 jobsite pros. Its online course hammers on the ABCDE’s of fall protection: Anchorage, Body support, Connections, Descent & rescue and Education. Safety concerns don’t end when construction is complete. May is also National Electrical Safety Month, and electrical manufacturer Leviton is stepping out with reminders and advice on how to prevent electrical hazards and fires. There are an estimated 35,000 home fires and 400 electrocutions in the U.S. each year, many of which are caused by hazardous arc-faults and ground-faults. While many homes are equipped with smoke detectors, few
Preventing danger from heat, height and fire. Big Ass Fan’s Cool-Space 500 sells for about $4,900, and it delivers cooling power on a large scale for up to 6,500 square feet and is capable of reducing environmental temperatures by up to 33° farenheit. Bigassfans.com The Werner Multi-Max PRO ladder has a built-in leveling system provides up to seven inches of adjustments to. keep the user safe on uneven surfaces. Wernerco.com/us Leviton’s AFCI outlets immediately detect an arc in an electrical circuit and shut down the flow of electricity, stopping fires before they start. Leviton.com
Leviton's AFCI outlets help stop fires before they start.
Big Ass Fan's Cool-Space 500 can cause a big drop of temperature.
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May 2022 HARDWARE + BUILDING SUPPLY DEALER
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Technology The newest Busy Beaver home improvement center opened recently in Delmont, Pennsylvania, and drew a crowd that almost wrapped around the building.
Technology bolsters Busy Beaver ELECTRONIC SHELF L ABELS? CHECK. FRIENDLY ROBOT? CHECK.
B
usy Beaver Building Centers recently opened its 25th neighborhood home improvement center in Delmont, Pennsylvania. The new store features an array of state-of-the-art technologies — and a robot. Automation comes in the form of Badger Technologies’ autonomous robot equipped with Badger Retail InSight software, which scans the entire store every day and alerts management to out-of-stock and misplaced products. Further, it’s the first home improvement center in the U.S. to fully use Pricer electronic shelf labels (ESL), a system that provides greater pricing accuracy by electronically maintaining the price signage, said the company. “Technology is a key imperative in our mission to be the favorite home improvement center in the communities we serve,” says Adam Gunnett, Busy Beaver’s director of IT and marketing. “We relentlessly look for innovative ways to increase efficiencies and empower our associates to provide legendary customer service.” Both technologies relieve the staff of time-consuming tasks and give them more time to service customers. In addition, the ESL system and robot significantly speed up the handling of online orders, a popular shopping option at all Busy Beaver locations, said the retailer.
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Folks in Delmont, Salem Township, Murrysville and other local communities were welcomed to the new store with a family-friendly grand opening on Saturday, April 30, 2022, said Busy Beaver. “We’re really excited to be a part of the Delmont community,” said Joe Kallen, CEO. “We have an amazing, knowledgeable and friendly staff with an extensive product offering that will satisfy the needs of the do-it-yourselfer as well as the professional remodeler.” The festivities began with a board-cutting ceremony at 9 a.m. There were prize giveaways, family-friendly activities, and a live broadcast with WHJB 107.1 FM. Door Buster specials for in-store customers only included two-for-one Glidden Paint, Miracle-Gro Potting Mix, and Scotts Turf Builder Weed & Feed. During the celebration, Busy Beaver accepted donations to Make-A-Wish and rewarded one lucky donor with a brand-new Char-Broil Performance Series 4-Burner Gas Grill. Formerly a movie theater, the location measures 44,000 square feet and includes a spacious outdoor garden center. Pittsburgh-based Busy Beaver was founded in 1962 with lumber yards in Clairton, Verona and Carnegie, Pa. The company quickly expanded, opening full-line home improvement centers. Today it operates 20 full-line home center stores and five True Value hardware stores and employs more than 550 people. Left: Pricer electronic shelf labels are popular in Europe. Below: The Badger Technologies robot scans the Busy Beaver store in Delmont.
HARDWARE + BUILDING SUPPLY DEALER May 2022
27
Market Insights
Brand Vaughan makes a structural move in Ga.
U
S LBM has opened a new floor and roof truss manufacturing facility in Lithonia, Ga. The new location operates as part of US LBM’s Brand Vaughan division and supplies floor and roof trusses to residential and commercial builders in the greater Atlanta metropolitan area. Brand Vaughan was acquired by US LBM in July 2021. This new 25,000-square-foot truss facility operates one roof truss line and one floor truss line, provides in-house design, and uses computerized saws and technology for accurate truss setup and profiles. Situated just outside of Atlanta in southeastern DeKalb County, the new Lithonia truss plant is located near several major area highways and access points, including I-20
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A new Brand Vaughan facility opened in Lithonia, Ga.
and the Perimeter (I-285), for convenient deliveries to job sites across the region.
May 2022 HARDWARE + BUILDING SUPPLY DEALER
In addition to the new truss facility, Brand Vaughan operates seven locations across northern Georgia, providing professional builders with a wide range of materials, including lumber, engineered wood products, windows, exterior and interior doors and trim, rebar, roofing, and siding. “Providing builders the resources they need to get the job done on time and on budget is what Brand Vaughan is known for across Georgia, and this new truss plant expands both our capabilities and commitment to our customers,” said US LBM Southeast Region Vice President of Operations Jon Vaughan. Based in Buffalo Grove, Ill., US LBM distributes building materials and provides builder services through more than 400 locations nationwide.
HBSDealer.com
Another acquisition for PrimeSource
P
rimeSource Brands has acquired Axxis, LLC, a provider of fastening tools and collated fasteners. Axxis, which goes to market under the Complete and KlinchPak brands, primarily serves STAFDA distribution and packaging houses. Established in 2008, Axxis is a distributor of third-party fastening tools and fasteners for industrial, packaging, and wood to wood applications. PrimeSource said Axxis will further enhance the company’s portfolio of branded fasteners and related fastening tools. Carl Schneider, CEO of Axxis, will remain involved as part of the PrimeSource team focused on accelerating Axxis’ growth. “We look forward to enhancing our pneumatic fastener portfolio with the acquisition
PrimeSource, known for its GripRiite brand, is broadening its offering.
of Axxis, which will provide both a broader offering to existing customers and entrée to new customer segments for PrimeSource,” said Tom Koos, president and CEO of PrimeSource. “We remain committed to delivering the broadest array of value-added products and services to our increasing-
ly diversified customer base.” PrimeSource Brands is a national provider of specialty branded residential building products. The company’s product offering spans more than 60,000 SKUs, including construction fasteners, cabinet knobs and pulls, fence and gate hardware, railing systems and infill, and perimeter security solutions. “We are excited to join the PrimeSource team, and we look forward to leveraging the strengths of their operational expertise to expand and grow the excellent products and services our customers have come to expect from Axxis,” said Schneider. “This is a milestone to be celebrated and we look forward to the next chapter of growth with PrimeSource.” The transaction is PrimeSource’s fourth acquisition since under the ownership of Clearlake Captial Group. Financial terms were not disclosed. Last June, PrimeSource acquired building products distributor and manufacturer Wolf Home Products.
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SAVE THE DATE: HBSDealer’s Top Women in Hardware & Building Supply gala is slated for Nov. 8-9 in Chicago.
In Texas, a voice for business MIRE YA Z APATA ADVOCATES E VERY WHERE FOR PRODE ALERS By Andy Carlo
M
During the 2021 session of the Texas Legislature, the LAT worked toward getting bipartisan legislation passed that reformed state regulations regarding trucking accidents. On the national front, Zapata says that Texas Dealers have a long history of engagement with the NLBMDA. “We strongly believe in the importance of a unified industry voice advocating for the entire lumber and building materials supply chain in Washington,” she says. “LAT members are focused on engaging our industry partners in this work—manufacturers, suppliers, service providers—all of us have a stake in this and we need the entire industry to invest time and resources to it. The policy issues before Congress and the administration and the decisions that are made today—on taxes, workforce, trade—will impact generations.” The positive impact that family-owned businesses have on the economy and the industry has been a major takeaway for Zapata since she began with prodealers and the association. “Family-owned businesses matter and much of their success is driven by their culture,” Zapata explains. “In a business world that values consolidation, taking pride in your name and mission drives the success and staying power of the LAT membership.”
ireya Zapata will celebrate five years with the Lumbermen’s Association of Texas (LAT) this summer. During her tenure at the LAT, where she serves as executive vice president, Zapata has quickly made an impact on the lumber and building materials industry both in Texas and on the national level. At the most recent ProDealer Industry Summit held in Washington in March, the National Lumber and Building Material Dealers Association (NLBMDA) presented the Chairman’s Award to Zapata. “The people in our industry are inspiring and they motivate me in my daily work,” Zapata said in accepting the award. “I believe, small businesses, family-owned businesses are one of our country’s treasures. It is an honor to have a small role in supporting them and I am grateful to Jim [Bishop, the NLBMDA chairman] and the team at NLBMDA for this recognition.” Some of Zapata’s formative years in her professional career occurred at the Texas House of Representatives. It was there that her office was located next door to then State Representative Allan Ritter. Zapata describes Ritter as “an incredible friend and mentor.” Ritter and his family operated Ritter Lumber made sure that Zapata was educated on all bills that had the potential to impact the Texas LBM industry. “In the legislative district that I worked, we had many wonderful independent, Texas Dealers, including McCoy’s Building Supply—Brian McCoy and Meagan Jones—strong advocates for our industry at the legislature,” Zapata told HBSDealer. “I was attracted to our industry because of their passion and commitment to our industry and state.” The LAT represents 110 Texas dealers and 100 associate members. Zapata —Mireya Zapata, says the association is fortunate to Lumberman's Association of Texas (LAT) have an engaged board of directors and membership. “Their input and guidance keeps me and our association focused on advocating for our members via our government affairs efforts, providing professional development, networking opportunities, and supporting the up-and-coming leaders in our industry.” Recent achievements from the LAT include focusing on members’ insurance rates being impacted by “frivolous lawsuits and trucking accidents,” Zapata notes.
“We strongly believe in the importance of a unified industry voice advocating for the entire lumber and building materials supply chain in Washington
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May 2022 HARDWARE + BUILDING SUPPLY DEALER
SAVE THE DATE
“An opportunity to listen and learn from the women in attendance, whether they were speaking or not.” - Top Women 2021 Attendee
Nov. 8-9, 2022 Fairmont Hotel Chicago
About the Event The HBSDealer Top Women in Hardware & Building Supply program honors women making outstanding contributions to their companies and their communities. We hope to help attract more women into the business, encourage those already here to stay, and show them how to reach the C-suite.
People In The News Jeske Hardware Distributors has hired Blake Thompson, from Hahira, Georgia, to join the Jeske sales team as the account manager for the company’s Thompson southeast sales territory. Thompson will be responsible for servicing accounts and developing relationships with customers in Georgia, Florida and South Carolina
Carey
Siddiqui
The Home Depot, the world’s largest home improvement retailer, announced that Matt Carey has been named executive vice president (EVP) of customer experience, effective immediately. Also, Fahim Siddiqui has been named EVP and chief information officer. In this newly formed role, Carey will be responsible for leading the vision, design, and development of new and innovative solutions. As CIO, Siddiqui will be responsible for all aspects of the company’s technology strategy, infrastructure and software development. Lowe’s named Brandon Sink to the post of executive vice president, chief financial officer. He replaces Dave Denton, who took a post at Pfizer. Sink is described Sink as a seasoned executive with more than 20 years of finance and accounting background. He joined Lowe’s in 2010 and has held a variety of roles, including in finance, strategy and accounting.
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Epicor appointed Lisa Pope as company president. Pope brings more than 25 years of experience in the enterprise resource planning industry, including leaderPope ship roles with Oracle, Infor, and QAD. She will continue to lead Epicor’s overall go-to-market strategy and execution. BlueLinx has appointed Joshua Teteak as chief supply chain officer. Teteak brings 21 years of experience in developing supply chain strategies, implementing cost Teteak reduction and strategic sourcing initiatives, and managing complex procurement, warehouse and logistics operations. Teteak also served in the U.S. military for 6 years. Buildxact, the solutions provider for residential builders, hired Mark Hall as vice president of strategic enterprise accounts. Throughout his career at IBM, Kyndryl, and Telstra Enterprise, Hall Hall has held senior roles in sales, services, and business development. At IBM, he worked for seven years in Asia, living in both Hong Kong and Tokyo. ECI Software Solutions named Aldo Veenstra president of ECI’s manufacturing division in Europe. Veenstra holds a Master of Science degree in manageVeenstra ment from Nyenrode University and has more than 25 years’ experience as a leader in the software and services industry, having worked in both the U.K. and The Netherlands.
May 2022 HARDWARE + BUILDING SUPPLY DEALER
Barney
Little
Boise Cascade has announced the promotion of two business leaders: Joanna Barney has been promoted to vice president, western operations, building materials distribution (BMD) division. A two-time All American soccer. player in college, Barney is a member of Leading Women Executives (LWE) and serves on the company’s diversity, equity and inclusion steering committee. Boise Cascade also promoted Troy Little to vice president, finance and commodity sales, wood products division. He joined Boise Cascade in 1990 as an internal auditor. He has a broad range of experience on both the financial side and the operational side, including serving as regional manager for six manufacturing facilities in Oregon. Scenic Road Manufacturing, the Lancaster County, Pa.-based maker of wheelbarrows, promoted Tom McDermott to VP of sales and marketing. He joined Scenic McDermott Road in 2011 and was previously national sales manager. HBSDealer named Kathryn Abrahamsen as marketing manager. She graduated from Penn State in 2013 with a bachelor’s degree in advertising and public relations. She has Abrahamsen worked in the market research, sales, and media industries, most recently and for the last five years at Philadelphia television station, PHL17, as a sales and marketing coordinator.
HBSDealer.com
Residential Construction/Sales
Monthly Retail Sales, not adjusted
13 months of housing starts and existing-home sales
home centers and pro dealers (NAICS 444) and hardware stores (NAICS 44413)
Total starts
NAICS 444
(in thousands, SAAR) Mar.: 1,793,000
NAICS 44413
(sales in $ billions)
50
1800
4
1700
1500
30
1400 1300
44.3
43.5
40
1600
(sales in $ billions)
3 34.1
31.2
2.98
2.80
33.9 29.6
2.48
2.35
2
2.20
2.39
20
1200 1100
1
10
1000
0
900
M
A
M
J
J
A
S
O
N
D
J
F
M
SOURCE: COMMERCE DEPARTMENT
JANUARY 2021
Single-family starts
FEBRUARY
0
MARCH
2022
DECEMBER 2020
2021
JANUARY
FEBRUARY
2022
SOURCE: MONTHLY RETAIL TRADE REPORT FROM THE U.S. CENSUS BUREAU
(in thousands, SAAR) Mar.: 1,200,000 1400
HBSDealer Stock Roundup
1300
the percent-change performance of stocks based on May 5 prices
1200 1100
30
1000 900
BLDR SHW
20
800
M
A
M
J
J
A
S
O
N
D
J
F
ANNUAL CHANGE
600
TSCO
10
700
M
SOURCE: COMMERCE DEPARTMENT
Existing-home sales (in millions, SAAR) Mar.: 5,770,000 7
0
WY BECN
DJI DE
LOW
-10
HD
-20 -30
6.5 6
SWK
-40
5.5
-50 -15
5
-12
-9
-6
-3
0
3
6
9
4.5
MONTHLY CHANGE
4 3.5
BECN (BEACON); BLDR (BUILDERS FIRSTSOURCE); BMCH (BMC STOCK HOLDINGS); DE (DEERE & CO.);
M
A
M
J
J
A
S
O
N
D
J
F
M
HD (HOME DEPOT); LOW (LOWE’S); SHW (SHERWIN-WILLIAMS); SWK (STANLEY); TSCO (TRACTOR SUPPLY);
SOURCE: NATIONAL ASSOCIATION OF REALTORS
WY (WEYERHAEUSER); DJIA (DOW JONES INDUSTRIAL AVERAGE)
Consumer Watch Unemployment rate
Consumer confidence
Gas prices
for the entire United States
indexed to a value of 100 in 1985
average price per gallon (regular)
8.0
10.0
12.0
4.0
$4.00
Current
$3.00
14.0
6.0
2.0
100
80
Prior month
120
Prior year
16.0
3.6%
18.0
April 0.0
HBSDealer.com
20.0
60
107.3
$4.25
April
May 5
140
$2.00
$5.00
SOURCES: LABOR DEPARTMENT, THE CONFERENCE BOARD, AAA
HARDWARE + BUILDING SUPPLY DEALER May 2022
33
