BUSINESS TRANSFORMATION

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Tushar Sahoo tushar@gecmediagroup.com

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Ronak Samantaray ronak@gecmediagroup.com

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WHAT DOES CLOUD MEAN FOR C-SUITE

Today it is fundamental that the C-Suite understands the business benefits of cloud and how it enables an enterprise to accelerate in its digital transformation journey. So fundamental is this understanding, that leading hyperscaler AWS has a special internal team of high-level executives, evangelising the role being played by cloud.

Says Mark Schwartz, the role at AWS is to work with large customers, to help them with what are usually the non-technical challenges in a big transformation. Things like cultural change, organisational structure, governance models, investment strategies, change leadership, all of those kinds of things that often get in the way. The AWS team meets with about 150 customers a year.

According to AWS’ Schwartz, CEOs are focused on things like innovation, getting the right skills into their organisation, driving change. A very common topic of conversation is, do we have the right people to operate in the new ways, and do we have the right culture.

Cultural change, organisational structure, governance models, investment strategies, change leadership, often get in the way. One reason why companies do not innovate as much as they want to is because innovations are new and they have challenges and risks.

While cloud is a big part of this transformation, CEOs are not focused on details of cloud architecture or anything like that. AWS believes the cloud plays a really important role in building resilience and agility. One of the powerful things about cloud is you can quickly align with whichever direction the economy is going.

One of the lessons of the pandemic is you just do not know what the world is going to throw at you next and cloud can help in this direction. What CEOs need to do is align costs with revenues or volume of business. For more insights on CEO and the cloud, turn the pages ahead.

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While CEOs need to be evangelised and mentored towards digital transformation, CIOs face an entirely different challenge of sorts. According to IDC’s Jyoti Lalchandani, the ecosystem of decision makers for IT investments was previously concentrated. Now we are going to see that ecosystem expand. We are going see expansion in the decisionmaking ecosystem beyond IT.

Within IT, we are going to see other stakeholders of CXT, AI, DevOps, infrastructure teams, application teams in decision making. We are going to see IT embedded within various business units within an organisation. And the role of IT is going to be, how do I deliver end-toend services regardless of the business unit.

Wishing the readers of Business Transformation, Ramadan Kareem for rest of the holy month and Eid Mubarak as well.

Ronak Samantaray ronak@gecmediagroup.com