eoe journal Hottest Jobs for 2015? Hint: Healthcare Gender Equality in the Workforce Great Reasons To Hire Veterans Black History Month Facts
Volume 25 Number 109 March 2015
eoejournal Editorial Comment
W
hile I’m writing this today, Super Bowl XLIX is about to begin. This makes me think about how healthy competition can spur people to do great things. In a football game it means one winning team and one losing team. In business, it can lead to innovation and new ideas, keeping the company distinguished from others. My friend, who owns a restaurant in the historic district of a small town, already has this concept down. A new restaurant, with similar menu items is planning to open just a few doors down in a couple of weeks. I asked her if she was worried about losing customers to the new place. Her reply was, “Heck, no, it will only help me make my business better!” She is currently scheduling special events and live music like never before. Workplace competition can also ignite selfimprovement on an individual level. With an office competition, an employee might find the inspiration to be more organized, improve goal-setting strategies or just perform better in general. But it’s important to remember that workplace competition is not equal for all workers. Some people work better under pressure than others, and competition can create rivalries between coworkers, ending up in resentment and increased stress. With extremely competitive people, competition can bring out their worst side. So if you’re going to engage in workplace competition, watch how it affects you and try to make it work for you in only the most positive of ways. Lisa Petty, Editor Equal Opportunity Employment Journal
The eoejournal is published bimonthly by EOEJournal, Inc. The ownership and management of EOEJ fully and actively supports equal opportunity for all people regardless of race, color, religion, gender, age, national origin or disability.
EOEJ does accept freelance editorial contributions for publishing. Submissions must be on the subject of jobs, job searching, employment opportunities and/or related subjects.
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Table of Contents Celebrating Black History Month
Page 3
The Pros and Cons of Working in Government
Page 4
Hottest Jobs of 2015 & 2016
Page 6
Interview with A Mechanical Engineer
Page 7
15 Reasons To Hire Veterans
Page 9
Social Work Students: How to Find Your Field Placement Page 14 Gender Equality in the Workforce Page 15 Listening Skills & Customer Service Page 17 Mind-Body Secrets for College Success Page 18 Work Less, More Success Guide
Page 19
7 Habits of Less Successful Salespeople
Page 23
Hiring Disabled Workers
Page 24
Careers in Healthcare Today
Page 26
Interview with A Health Educator Page 36 Top 10 Jobs in IT
Page 38
Feds Look to Boost Disability Employment
Page 40
Healthcare Jobs Are Picking Up
Page 41
Job-Seekers and Accomplishments Page 42 The Changing Face of Retail Trade
Page 46
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CELEBRATING BLACK HISTORY MONTH 2015 Black History Month Theme:
A Century of Black Life, History, and Culture
O
ver the past century, African American life, history, and culture have become major forces in the United States and the world. In 1915, few could have imagined that African Americans in music, art, and literature would become appreciated by the global community. Fewer still could have predicted the prominence achieved by African Americans, as well as other people of African descent, in shaping world politics, war, and diplomacy. Indeed, it was nearly universally believed that Africans and people of African descent had played no role in the unfolding of history and were a threat to American civilization itself. A century later, few can deny the centrality of African Americans in the making of American history. This transformation is the result of effort, not chance. Confident that their struggles
mattered in human history, black scholars, artists, athletes, and leaders self-consciously used their talents to change how the world viewed African Americans. The New Negro of the post-World War I era made modernity their own and gave the world a cornucopia of cultural gifts, including jazz, poetry based on the black vernacular, and an appreciation of African art. African American athletes dominated individual and team sports transforming baseball, track-andfield, football, boxing, and basketball. In a wave of social movements, AfricanAmerican activism transformed race relations, challenged American foreign policy, and became the American conscience on human rights. While the spotlight often shines on individuals, this movement is the product of organization, of institutions and institution-builders who gave direction to effort. The National Urban League promoted the Harlem Renaissance. The preservation of the black past became the mission of Arturo Schomburg and Jesse Moorland, leading to the rise of the Schomburg Research Center in Black Culture and Howard University’s Moorland-Spingarn Research Center. The
vision of Margaret Burroughs and others led to the African American museum movement, leading to the creation of black museums throughout the nation, culminating with the Smithsonian’s National Museum of African American History and Culture. Student activism of the 1960s resulted in the Black Studies Movement and the creation of black professional associations, including the National Council of Black Studies, and a host of doctoral programs at major American universities. At the dawn of these strivings and at all points along the road, the Association for the Study of Negro Life and History, now the Association for the Study of African American Life and History (ASALH) has played a vital role. When he founded the Association in 1915, Carter G. Woodson labored under the belief that historical truth would crush falsehoods and usher in a new era of equality, opportunity, and racial democracy, and it has been its charge for a century. In honor of this milestone, ASALH has selected “A Century of Black Life, History, and Culture” as the 2015 National Black History theme. Article provided by asalh100.org
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equal opportunity employment journal
March 2015
The Pros and Cons of Working in Government THE PROS OF WORKING IN GOVERNMENT
ing health insurance, retirement and vacation, are extremely competitive with, if not superior to, other sectors.
You Need a Job and the Government Is Hiring
Where do you want to work and live? Whatever the answer, chances are you can find federal government work there. Most people think that federal government jobs are all in Washington, D.C., but in fact 84 percent of federal government jobs are outside of the D.C. area. More than 50,000 federal government employees work abroad.
By the end of 2015, the Office of Personnel Management (OPM) projects that more than 550,000 federal employees, one third of the entire full-time permanent workforce, will leave the government.
Make A Difference
The work of government employees impacts the lives of every American, and the lives of people around the world. You can play a vital role in addressing pressing issues, from homlessness to homeland security.
Location, Location, Location
Jobs for Every Interest
There are federal jobs suited to every interest and skill, from art history to zoology. Government is also a great place to combine your skills with your interests. For example, you could use your mathematics background and your interest in the environment by working as an accountant at the Environmental Protection Agency, your engineering degree to improve airport security, or your biology degree and interest in medicine to conduct cutting-edge medical research at the National Institutes of Health.
Great Benefits and The government offers excellent Interesting and Challenging Work Competitive Pay training and development opportunities Average government salaries are There’s a stereotype that government buildings are filled with endless rows of drones shuffling paper in competitive with the private and and has human resources personnel cubicles, basically doing a whole lot of nothing on the nonprofit sectors. Pay can also to help you connect with various increase fairly quickly for top can- taxpayer’s dime. This couldn’t be further from the truth opportunities and choose which didates with strong education and in today’s civil service, where government workers are courses are right for your career path. experience. Federal benefits, includ- leading and innovating on issues such as developing
vaccines for deadly diseases, fighting sexual and racial discrimination, keeping our massive systems of transportation safe, and navigating the diplomatic waters overseas.
Work/life Balance
Flexible work schedules, including telework, are a major plus for those with busy schedules or long commutes. And, of course, everyone’s favorite: federal
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March 2015
equal opportunity employment journal
holidays (Columbus Day, anyone?), plus generous vacation and sick leave. All of these packaged together make government an attractive employer if your are looking to have a life outside of work.
Opportunities to Advance and Move Within Government
You will have many opportunities to move up the ladder in government, but you will have to be proactive. Many agencies use Individual Development Plans, as official format for working with your supervisor to plan your short- and long-term career goals within government. An internal Merit Promotion Program helps ensure that once you are in and doing a good job, you will have easy access to information about job openings with in government.
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NAVAL RESEARCH LABORATORY THE NAVY’S CORPORATE LABORATORY
Accept the Challenge
Opportunities for Professional Development
Government managers understand the value of continuing education for their employees, not only to consistently improve the skills of the people already in government, but also as a way to entice people to apply for positions. The government offers excellent training and development opportunities and has human resources personnel to help you connect with these opportunities and choose which courses are right for your career path.
Job Security
Government work is steady and secure, an attractive selling point, especially when economic times are tough.
THE CONS OF WORKING IN GOVERNMENT Bureaucracy Does Exist
For many people, the word government is synonymous with bureaucracy, evoking images of red tape, inefficiency and waste. Sadly, there is some truth to this. Government is huge, and in order to manage all agencies, employees and programs, there is a complex system of rules and procedures in place, which can be frustrating. However, by hiring people who are well matched to their jobs and who bring enthusiasm and a good work ethic to the office, the scope and impact of the bureaucracy can be minimized. However, have you ever seen a large company that doesn’t have bureaucracy and red tape?
The Hiring Process
Often cited as the biggest turn-off for would-be applicants, the hiring process requires patience and persistence. Luckily, there is a concerted government-wide effort underway to improve the hiring process.
You Won’t Get Rich Working in Government
While many government job salaries are comparable to those in the private sector, you are not likely to become extraordinarily wealthy on your government salary, although this depends on your definition of “wealthy.” Many of the government’s top jobs pay annual salaries that range from $117,000 to $177,000, and starting salaries are often comparable to the private sector.
Revolving Door of Leadership
One complaint that some government employees have is that, while government work is not inherently political, it is affected by politics. For example, when a President’s political appointee comes in to an agency and does a good job, his or her peers are frustrated when he or she leaves, only to be replaced by another appointee with different priorities and a different idea of how things should be done. This can leave government workers feeling torn between their agency’s mission and politically driven agendas. However, the number of political appointees is very small compared to the overall number of employees in the federal workforce, and most federal employees have little direct contact with political appointees. Many people go into government to get that much-desired balance of bringing home a nice paycheck, getting great benefits, and having the chance to make a difference. There may be no better place to give back than through government service. Every job, in its essence, is intended to help our country and our world in some way. On the other hand, choosing this path can be tough if you are the kind of person who needs to see immediate results in order to be fulfilled. Real, lasting results are sometimes slow in the making. The process of getting things done takes patience, perseverance and a positive attitude. Article source: gogovernment.org / Partnership for Public Service. The Partnership for Public Service is a nonprofit, nonpartisan organization that believes good government starts with good people. The Partnership’s programs enhance the ability of career services staff and academic advisers to counsel students on career choices and connect campuses with federal agencies.
Become a member of an elite research and development community involved in basic and applied scientific research and advanced technological development. The Naval Research Laboratory (NRL) is the Navy’s Corporate Laboratory providing the Navy with a broad foundation of in-house expertise from scientific through advanced development activity. NRL seeks seasoned professionals, as well as recent college graduates, in the areas of Aerospace, Chemical, Computer, Electronics, Materials and Mechanical Engineering; Chemistry; Computer Science; Materials Science; Meteorology; Oceanography; and Physics.
Apply Today NRL’s main site is located in Washington, DC, with remote sites located at the Stennis Space Center (SSC), MS, and Monterey, CA. Visit http://hroffice.nrl.navy.mil/jobs/vacancy.htm to view opportunities.
www.nrl.navy.mil NRL IS AN EQUAL OPPORTUNITY EMPLOYER NRL • 4555 Overlook Ave., SW, Washington, DC 20375
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Hottest Jobs of 2015 and 2016 W by Michelle A. Riklan, ACRW, CPRW, CEIC, CJSS
here are you in your career? Happily employed? Just got out of college? Looking for another job? The year 2015 marks the time when the majority of post World War II baby boomers will turn 60, which means many of them will retire or move to other careers. What does that mean for the rest of us? More positions will open up, especially in the healthcare sector. Wherever you are in your professional life, this list can help you choose the path to follow. Here are the top in-demand jobs for 2015 and 2016, according to the Bureau of Labor Statistics (BLS): Personal Care Assistants- Usually employed in nursing homes, assisted living facilities and private households. Physician General or Surgeon- Physicians top the list of highest earning professionals in the health sector, earning an average of $90 per hour or about $187,000 per year. Those with a specialty, such as anesthesiologists or gynecologists earn much more. Physician Assistants- Don’t have time to complete medical school? This job is right up your alley. You’ll only need two years to complete physician assistant programs then you’ll be eligible to take the national license exam. Hospitals and small clinics in inner city areas often employ Physician assistants to augment the shortage of doctors and save money as well. Environmental Science Technicians- Educational requirements vary from company to company, but many require at least 2 years’ experience and a bachelor’s degree in chemistry, forensic science or biol-
inspire and guide
innovation
ogy. Demand for professionals in this field rises as many corporations are becoming more environment conscious. Orthodontists and General DentistsMedian earning is $165,000 annually or $80 per hour and the demand for dentists is expected to grow by 16% over the next 10 years. It would take you 8 or more years to be a fully licensed dental practitioner, plus you’ll need to pass written and practical exams required by your state. Computer Engineers- The demand for software and systems engineers is expected to rise by 28.2 percent in the next few years. The basic requirement is a bachelor’s degree in computer engineering or equivalent, but continuous education is expected for candidates to keep par with the latest advancements in the industry. This list is just a partial representation of the hottest jobs next year. If a career in these fields isn’t to your liking, there are many options available, such as: Physical Therapists (PT) Psychologists and mental health professionals Registered Nurses As you can see most of these jobs are in the health or IT sector, as these are the fastest growing industries in the coming year. While the required education and work experience in these jobs vary, it’s safe to say that an associates degree or higher is the minimum requirement for these jobs. Visit www.riklanresources.com for résumés that land on the top of the pile, coaching that puts you ahead of the competition and training that ensures career advancement.
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The Office of Naval Research (ONR), is committed to increasing the number of women of color in science and technology. ONR participates and sponsors science fairs, college internships, graduate fellowships and curricular enrichment programs to promote diversity and inclusion of: African Americans, Hispanics,
ONR’s greatest asset is our cadre of outstanding personnel.
Native Americans, Asian Americans, Veterans, and People with Disabilities. The Office of Naval Research coordinates, executes and promotes the science and technology programs of the U.S. Navy and Marine Corps through universities, government laboratories, corporations and nonprofit organizations. For more information about the Office of Naval Research’s education and career opportunities, visit our website at:
For more than a century, Federal-Mogul has developed the innovative products our customers need to produce the next generation of vehicles. If you’re ready to lead an active role in your personal development and career growth, then we’re ready for you. Federal-Mogul Corporation is currently recruiting talented, ambitious, and creative individuals that are set on innovating the future of automotive technology. If you’re ready to innovate, grow, and imagine then it’s time to build your career with us. Federal-Mogul Corporation is committed to providing equal employment opportunities for all employees and applicants for employment based on individual qualifications and without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, veteran status, marital status or any other similarly protected status.
www.onr.navy.mil
Office of Naval Research An Equal Opportunity Employer
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March 2015
equal opportunity employment journal
Interview with A Mechanical Engineer by Dennis Vilorio
What do you do?
I design a building’s interior systems, such as plumbing and security. Using computer software, I make 3-D models of the systems according to a client’s specifications, including budget and time frame. I’m generally hired as part of a team led by the architect who designed the building concept. The team meets with the client to understand details of the job, then spends a lot of time figuring out what systems would work best and who will design each of those systems. Once we complete the models, we submit them to the client for feedback, which we then use to improve the work. We continue revising until the client approves the designs.
What happens once a project gets underway?
Contractors bid on parts of the project, such as building a specific structure. We make sure they follow our specifications and use the proper equipment, but issues always come up. A lot of the work is actually problem solving. For example, I may have to adjust the design if a room feels too hot or a contractor assembles pieces in the wrong order. Completing the project is a long process. The design phase usually takes about a year and a half,
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and the construction is another 1 to 2 years. But a big project can take as long as 5 years to finish.
What helped you prepare for your job?
I majored in chemistry for undergrad before deciding it was not for me. Instead, I got a bachelor’s degree in civil engineering, hoping to work in the auto industry. After college, I joined the Peace Corps and designed water systems in remote villages in Nepal. These systems weren’t high tech, and the work had nothing to do with mechanical engineering, but it was still a fantastic experience to build things with few resources.
Explain how you got into mechanical engineering.
After Peace Corps, I went back to school to get my master’s degree in civil engineering. To make grad school affordable, I needed to find a professor who would hire me as a research assistant. I found one in the mechanical engineering department, so I switched to mechanical and got my master’s in that. So really, I fell into it. My becoming a mechanical engineer was a twist of fate.
How did you get the job you have now?
When I was in grad school, my thesis advisor introduced me to a partner in this firm. The partner was active in a professional organization, so he would often visit the campus to encourage students to join and participate. I sent him my resume when I graduated, and he offered me a job.
Besides the degrees, do you have any other credentials?
1/26/15 3:43 PM
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equal opportunity employment journal I passed exams for two professional certifications: Engineer in Training (EIT) and Professional Engineer (PE). The EIT signifies that you’ve been working as an engineer for a while and understand the basics. PE certification allows you to sign off on the designs of others. To take the PE exam, you need at least 4 years of experience, and you have to take continuing education to keep the certification.
March 2015
I’m not looking to switch careers or find another job. I work for a good company with good people and benefits. My employer is flexible, so I’ve been able to work part-time or from home when I needed time to raise my kids. In fact, I’ve worked from home the last 12 years. The work also offers me a lot of freedom. It’s a different job every day, and I get as much responsibility as I’m willing to take.
What’s your best advice? The technology has grown in leaps Any surprises along the way? Don’t limit your options. I attended a liberal The technology has grown in leaps and bounds. and bounds. Everything runs more Everything runs more efficiently now, but there’s arts school for undergrad that, at the time, had efficiently now, but there’s also a also a lot to learn. For example, modeling soft- only four engineering programs available. I realize just how many different fields of lot to learn. For example, modeling ware is a relatively new thing. I’ve ended up didn’t engineering there are. You should look at the job learning more from my work experience than software is a relatively new thing. from school. market first so you’re aware of what’s available and what possibilities are open to you. I’ve ended up learning more from my What are your future Article provide by the Bureau of Labor Statistics work experience than from school. career plans? The Virginia Department of Environmental Quality is dedicated to protecting Virginia’s environment and promoting the health and well-being of the citizens of the Commonwealth. For more information visit our website at: www.deq.virginia.gov PO Box 1105 Richmond, VA 23218 Email: stacey.westfall@deq.virginia.gov
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EMCORE IS AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER
We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.
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If you are interested in exploring career opportunities with us, please visit:
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ORANGE COUNTY TRANSPORTATION AUTHORITY 550 South Main Street • Orange, CA 92683
The Orange County Transportation Authority (OCTA) is a multi-modal transportation agency serving Orange County. Searching for a challenging and rewarding career? Are you ready to work with a team of talented professionals? Then discover the many career opportunities OCTA has to offer. Visit www.octa.net for more information. We are an equal opportunity employer.
We offer the incentive and work environment where you can push yourself and achieve your goals. Flint Hills Resources owns and operates refineries and chemical plants in Minnesota, Illinois, Texas, Alaska and Iowa. Whether running a plant or a terminal, creating engineering solutions, designing IT processes and improvements, striving for 100 percent compliance, selling our products, or keeping track of finances or projects, Flint Hills Resources employees play a key role in creating value for our customers. For career opportunities visit us:
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We are an equal opportunity employer. Minority/Female/Disabled/Veteran
March 2015
equal opportunity employment journal
15 Reasons To Hire A U.S. Military Veteran by Jon Davis, Sergeant of Marines, fought in Iraq during OIF
A
question posted on Quora asked, “What are the advantages of hiring someone who has been in the US military?” Check them out and add yours in the comments below. I am going to speak as a Marine and currently a hiring manager. Here are some positive attributes that come with hiring military service members.
1) M ilitary people have a culture built for mission accomplishment.
There are few people that can add as much constructive diversity as a military veteran. Diversity is something that is sought after in corporations today. The theory is that it gives a company a large base of ideas with which to draw from. This is normally thought of as a racial term, but it can be applied to different backgrounds and even sub-cultures as well. Few cultures have been engineered like the one military veterans have been a part of and even fewer that focuses entirely on mission achievement, cooperation and personal development. The fact is that there is no culture in the world that shapes people in the way the military does. It changes people into something that civilians don’t really understand. What is more important is that it gives them options, mentalities, philosophies a framework that sees opportunities and solves problems that will pass up most civilians. Even more important is that the thoughts going through their minds are centered around finding the problem and fixing it in the fastest ways possible.
2) Leadership is ingrained in Vets.
What many people don’t know is that the United States Marine has an average age of only 19. What? Yes it is incredibly young, but it still needs to be led. Who do you think is doing this? 19 year olds. By the time most people are twenty in the Marines (this goes for the other services as well) they are already an NCO which stands for Non-Commissioned-Officer. Don’t let the the “Non” throw you off. That means “The guy in charge who will make my life Hell if I screw up.” By the age of 20 some kids have already become experts in a field, are teachers to younger members and have led small teams in everything to shop operations to combat operations. By the time I was 22 I was a Sergeant in charge of a team of 13 other Marines who were all occupying very technical jobs in the computer networking and was responsible for overseeing the maintenance and distribution of over $3 million dollars of Marine Corps property. You probably might think that that was stupid, but we pulled it off, with no fanfare and we did that stuff all the time. It wasn’t until I got a degree in Business Management that the civilian world could trust me with doing the same thing because people can’t be trusted with that kind of responsibility so long, but vets do. The fact is though that I could not have done
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this alone. I had those 13 Marines who did the work and it was my job to coordinate. I had a very solid framework for leadership that include such gems as the 5 Paragraph Order, 6 Troop Leading steps, and the 13 Leadership Traits. These have become pivotal to my personal growth and how I lead others. You really need to google those. It might just make you a better manager just to read them. This stuff doesn’t just leave you once you get out. You want another note on leadership. In the military no one can be fired. That means that you have to get the job done with the idiots God gave you. You are out there for 7-14 months with no replacements and just the same team and all their problems. You have to train them, discipline them, correct them, counsel them and shape them, because you have no other choice. You don’t even get to hire them. That is another reason why vets have such strong leadership skills. Could you honestly say that you could run a company the way the Marines do if you can’t even pick who gets hired and can’t even get rid of the ones who suck? You probably couldn’t, but the military does.
3) Vets understand responsibility.
The military gives young men and women real life and death responsibility and choices before a regular civilian would have graduated college.
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Most organizations wouldn’t consider this type of thing, but in the military it is common for very young people to be given a great deal of responsibility. You wonder how. This might help. Image you give an 18 year old a rifle and tell him that it is only thing that will protect his life for next seven months. I promise you that rifle will not be lost, broken, damaged and will come back to you polished good as new. I promise. Military people get responsibility because when they were very young there were serious consequences to the decisions they made. Civilians don’t go through this kind of trial by fire and training and many of them don’t make good decisions because of it. The military has given young men and women real life and death responsibility and choices before a regular civilian would have graduated college.
4) Intuition is a skill. It can be learned and the military does it.
What many people think is that leaders are born. Not in the military. The fact is that many people in military are faced with making life and death decisions in the blink of an eye. How do you do that given that there are no pie charts to help you make the decision? Intuition. The Marines and the military train intuition into their culture. You might not even know what intuition really is, well here go. Intuition is the ability to take massive amounts of information and quickly come to a decision from all possible options quickly and correctly. You don’t do it with charts and graphs, you do it by absorbing all the knowledge available to you and making it so readily available that the Marine can access it at any time they wish. They are also able to sort through it and glean the right information
www.necc.org We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.
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March 2015 without all the non-sense that accompanies most corporate level thinking. This is one of the hardest things in the world to do and most people think you either can or you can’t. False, this is a trainable skill and the vets have it already. You just have to provide the training and watch them succeed in implementing it.
5) M ilitary people will tell you often when something is wrong, even when you don’t like it.
equal opportunity employment journal will fail. If you don’t make it possible for them do their job right they will fail. But given a good vet and a good task, they will never fail you. When you need someone who is willing to work the long hours, do the hard tasks and the seemingly impossible remember that in the back of their heads is “Well at least I’m not getting shot at.” You better damn well thank them though, these aren’t pleasant people when they’re angry.
7) M ilitary people are extremely capable, when given adequate support.
What is important for managers to know is that military people need a great deal of structure to survive in most organizations. They need to be trained well and given a solid framework with which to perform. Otherwise their drive will have them fixing thousands of problems that either aren’t problems or don’t need to be fixed right You need to understand that now. They might even cause new ones because the milithe military are people who tary teaches and encourages such intuitive and drive, but have an incredible amount of if you don’t show them where they need to focus and responsibility, not only for what they need to do then you have created one of those “company property” but for lives. Although people think that you give them an order, they say “Sir, yes, sir!” and run off to their doom, it actually isn’t this way. A military Professional, Administrative & person knows how to use tact Faculty Job Openings! and will do so in a way that 902 College Avenue • Brenham TX 77833 communicates to you that you may not be making a good Visit our website and employment links at www.blinn.edu or https://employment.blinn.edu. choice. They are also not so For Human Resources questions call 979-830-4128. afraid of you as speak their Blinn College is an Equal Opportunity/Affirmative Action Plan Employer and Smoke/ mind when they have a good Tobacco/Drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, disability, idea or think that one of yours veteran’s status or any other legally protected status in employment. could use a second look. This type of mentality is important, but is often squashed by egotistical bosses.
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bull in a china closet situations. When given a proper framework and adequate training they can amaze you at hard they can work and what they can get done.
8) M ilitary people are extremely independent.
As I mentioned before military vets can be extremely independent. There have been numerous reports that show that military vets are more likely to start their own businesses than other demographic groups. Just ask Trace Evans. They have natural drives to solve complex problems. They think tactically and strategically about problems. If you have given them the training and a framework to work within your organization they will be able to achieve your goals in ways you hadn’t considered before. They are resourceful and know how to use what assets they are given rather than look outside for support. This is what makes them entrepreneurial by nature and can help grow your companies from the inside rather than just be another task follower. Guthrie Job Corps 3106 W. University Guthrie, OK 73044
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6) M ilitary people are extremely obedient and get the job done.
Not to dilute #2, but when you do give them a task they will do it provided they have the means and support to do it. If it is safe, sound and smart military will go at the task without the “incentive programs”, “rewards”, “blue jeans days” and all the other things that get in the way of doing business because you hired a bunch of pansies. The fact is that military people know what it means to have something that needs to be done. They have a sense of urgency and have seen the world through a big picture type mentality. If you ask them to do something they aren’t going to complain because it is to tough, to hard or infringes on their break time. The important thing in this is you. If you don’t provide the support they need to do the work, they will fail. If you don’t make wise decisions and ask them to do stupid things, they
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equal opportunity employment journal 9) R eliability is something I swear civilians just don’t understand.
Veterans have all the mentalities that good companies want: Tenacity, intuition, reliability. They are capable, responsible, have leadership qualities and are part of a culture built on getting the job done. They are smart and they are serious.
I don’t mean to dog on civilians all the time, but the job I am currently in, by the time I had worked there for no more than a month nearly the entire staff had called out sick at least once, people wouldn’t show up for work, complained incessantly and the worst part...corporate wouldn’t even let me fire them! I know that I said that the Marines and the military in general can’t be fired and that makes vets good leaders, but firing people is a tool and needs to be used. Let’s face it, because of lawyers and HR reps afraid of wrongful termination lawsuits people can get away with murder without being let far to often. This blows the minds of some vets. In the military there are no sick days. I am not exaggerating. You absolutely must come to work and then must go to Sick Call before they will ever acknowledge that there might be something wrong with you. And if it is a PT day you will run three miles before you get to go. When on deployment we also work every day. Every single day. There are no holidays, no weekends, no birthdays. It is the same thing every day. And if you show up late, even by five minutes you will be running for miles or end up digging a massive fighting hole and 300 sandbags in an effort to make the base more secure. So you learn how not to get punished. In the civilian world they don’t reward this behavior, but they also don’t punish the latter. It drives me absolutely nuts. I show up early, stay late
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March 2015 and if you ask me to do something I will work hard to do it, or be responsible enough to tell you when I need help. Either way, I can be trusted and given a good vet they can be trusted too.
10) The government pays them to get educated, so you don’t have to.
After the military the government pays military people hand over fist to become more valuable citizens. If you already have one working for you then you can encourage them to get to get that education and gain a valuable future executive or master of a new skill. The best part, you don’t have to pay them to go. Just let them work for you while they go and then a few years later you have a loyal, well educated, hard worker who will be one of the most valuable members of your company. In summary, vets are a special breed. They have all the mentalities that good companies want: Tenacity, intuition, reliability. They are capable, responsible, and have leadership qualities and are part of a culture built on getting the job done. They are smart and they are serious. Seriously, why are all of our vets having such a hard time finding jobs?
By Trace Evans, Served in U.S. Marine Corps
I will not go too far into detail about the advantages of hiring vets, as Jon Davis already did a thorough job in explaining. However, I will offer a few nuggets. Also, I will only speak in regards to the Marine Corps, because I have little to no experience in matters of other branches. Though I would imagine it is roughly the same.
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11) Punctual!
After being in the civilian world for almost a year now I am AMAZED how few people are punctual. In the Marines if you are not 15 minutes early, you are late! I have applied this to every appointment or event I have a responsibility to be at. I was, as I said, blown away being the first one there for the first 15+ minutes. People arrive on the dot, or even late! If I am late to something I WILL have a good reason. This is the case with most Marines, because if they didn’t have a reason then they would be in trouble. Traffic or “sleeping in” was never a reason. See number 2.
Marines are required to be respectful to everyone. In boot camp Drill Instructors basically say you are less than everyone, civilian or Marine. Then, in the fleet you are required to address superiors by rank and last name. Disrespect was met with Non-Judicial Punishment. 12) Planning
This sort of has a little to do with number 1. Marines are drilled constantly with the acronym ORM (Operational Risk Management). Every weekend it’s ORM. This applies to everything we do. As I said in the number 1, if you are late you better have a reason. Well, sometimes even with a reason superiors would throw the term ORM in your face. Rightfully so. ORM is the process of taking a task, mission, event, activity, etc. and planning it out to prevent anything negative from happening by foreseeing what could go wrong.
13) Patience
Oh, do Marines have patience! The Marine Corps is full of “hurry up and wait.” This means we are hurried along, and rushed, and worked like the world is going to end. Then, we wait and wait and wait. There have been times where I would show up at 3:30 AM and not do anything until noon. So, I developed patience. In fact that is one of the leadership traits “Endurance.”
14) Respect
Marines are required to be respectful to everyone. In boot camp Drill Instructors basically say you are less than everyone, civilian or Marine. Then, in the fleet you are required to address superiors by rank and last name. Disrespect was met with Non-Judicial Punishment. I have always been respectful, but after the Marines I am more so.
15) Timeliness
If a Marine is given a task it is expected to be done in a timely manner. During my deployment my superiors were notorious for 30 min. They would give me tasks that should take hours, and say they wanted it in 30 minutes! See Jon Davis’ answer with Mission Accomplishment, and the picture. Marines will not stop until it is done. Basically, it can be summed up in 14 words: Justice, Judgement, Dependability, Initiative, Decisiveness, Tact, Integrity, Enthusiasm, Bearing, Unselfishness, Courage, Knowledge, Loyalty, Endurance. Article provided by www.Military1.com
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equal opportunity employment journal
March 2015
Social Work Students: How to Find Your Dream Field Placement
S
by Jack McGovern
wamped with school assignments—never mind work and personal obligations—the idea of finding a field placement is overwhelming for many social work students.
What kind of field placement will increase your social work practice skills and future chances of employment?
Field placements are not only a requirement to complete your social work degree, they’re also realworld classrooms where you practice your skills with experienced social workers. If you find a wonderful field placement, you will quickly develop your skills as a practicing social worker. In addition, a great field placement experience connects you with working professionals, possibly landing you a job after graduation. So how do you find the field placement that’s best for you? Many social work students are unprepared to deal with their field placement office, the school department in charge of linking students with local agencies for an internship. Social work students mistakenly assume field placement advisors will cater to student preferences. This is not always true.
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Experience being a part of a dynamic team by working with one of California’s leading credit unions - USE Credit Union! We offer a wide variety of employment and career opportunities. Whether you have several years of experience in the financial sector or are new to the credit union industry, we are always on the lookout for bright, energetic people to join our team. USE Credit Union is an Equal Opportunity Employer, We encourage Minorities, Females, Disabled and Veterans to apply. View current openings online at: www.usecu.org If you are interested in any of our open positions, please send your resume, indicating the job title and location, to: Email: hr@usecu.org Fax: (858) 795-6038 Mail: USE Credit Union Attn: Human Resources 10120 Pacific Heights Boulevard, Suite 100 San Diego, CA 92121
Social work field placement offices are usually understaffed, overworked and barely funded. Short on time, most field placement advisors won’t look over your profile or agency preferences before meeting with you. Instead, they will likely open a giant binder, or computer file, and try to pair you with the first local agency available on their list. The mission of field placement staff is to have all social work students placed in an agency as quickly as possible, regardless of an appropriate match. With that in mind, you should do your homework before meeting with your advisor. Answer these questions: What kind of field placement will increase your social work practice skills and future chances of employment? Which agency has an established history of training and hiring social work interns? Don’t rely on school advisors to arrange your social work internship. Take the burden off yourself, and the staff, by researching and lining up your own field placement options in advance. If you haven’t already done so, you should reach out directly to social workers at your dream agency. If they’re amenable, arrange a meeting so they can share their experiences and roles within their organization with you. Explain your goals and future plans as a social worker. Will they put in a good word for you? Or talk with other social work students who have carried out field placements at your dream agency. Can they pass along some tips or introduce you to a supervisor? Finally, keep in mind that social work is a professional discipline. Social work educational programs aim to prepare responsible and resourceful social workers for practice beyond the classroom. By taking the initiative in your search for an amazing field placement, you’re already burnishing your skills as a great social worker. Article provided by Constant-Content.com
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Gender Equality in the Workforce by Susan M. Keenan
Are men and women equal in the workforce? If not, is it possible that certain reasons besides discrimination can be responsible for this? Gender equality has been an issue in the world for centuries. Typically, men are paid more for their time, skill, and efforts in the workplace than most women are paid. Why is this? Are there facets that hold a woman back on the pay scale that have nothing to do with societal perspective but rather have almost everything to do with the life choices made by women today? Is it possible that the choice a woman makes partly determines her earning ability? Are women making conscious or unconscious decisions that are holding them back financially as well as preventing them from obtaining positions of power?
Gender Equality in the Workforce and the Choice of a College Major
www.eoejournal.com
Perhaps the major that women select while attending college negatively impacts their representation in the workforce as well as their ability to earn at a comparable level to their male counterparts. For example, according to the Taulbee Survey conducted by the Computing Research Association, the percentage of women earning degrees in the filed of Computer Science remained in the low teens over the course of the years falling between 2004 and 2008. Without those degrees, it only stands to reason that there will be far fewer women within the computer science employment arena. Are these findings surprising? To some individuals, these results might be a bit surprising, but to those who believe that men are more commonly associated with a reliance on their playthings including gaming systems and computers than women, they are not surprising at all. In fact, some studies have indicated that women are noted to favor other endeavors.
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equal opportunity employment journal Why is this true or even simply suggested as being true? Perhaps women favor careers that blend more easily with the role of motherhood. Perhaps women simply like other interests. Whatever the reasons are, it leads to women favoring degrees in certain fields while men tend to favor degrees in other fields of study.
Gender Equality in the Workforce and Career Choices
Women often need to look for careers that will allow them to drop the kids off from school, run them to dance class or sporting events, and still have time to get home and make dinner.
The specific career that a woman chooses to follow is going to directly affect her earning ability. Choosing lower-paying careers is going to result in a smaller salary and less income than choosing a higher-paying career. While men might also choose lower-paying careers than women, studies have indicated that women do so more frequently.
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March 2015
Women often need to look for careers that will allow them to drop the kids off from school, run them to dance class or sporting events, and still have time to get home and make dinner. After all, this is the role that society has given to women. Women have been housewives for centuries. This fact somewhat limits the ability of women to apply for the type of cutting-edge career they might want and still be able have time to raise a family.
Gender Equality in the Workforce and Maternity Leave
While discrimination is not supposed to happen anymore, it probably still does. Many women lose time in the workforce due to maternity leave. Employers might subconsciously or even consciously promote a man rather than a woman if he knows that she has children or plans to have children. Promotions lead to higher salaries. Therefore, women have a lower earning capacity if they do not get promoted. Is it possible that society has been programmed to believe that men should receive a higher salary simply because history has proven this to be the case? Maybe and maybe not. Either way, despite the fact that some graduate degrees are the same, the pay scale remains disparate between men and women. Perhaps women don’t aim as high as men when salary expectations come into play after all. Perhaps they should. Article provided by Constant-Content.com
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Are Listening Skills–and Decent Customer Service–Lost in this Generation’s Fresh Graduates? by Michelle A. Riklan, ACRW, CPRW, CEIC, CJSS
Not Listening
Here’s a typical scene every time I go through a Dunkin Donuts drive-thru… Me: One medium hot latte with skim milk Crew: Okay, would you like it hot or cold? Me: Hot (okay…he’s too young to be deaf) Crew: Whole or skim milk? Me: Skim milk (getting impatient here…) Every. Single. Time. And that was just a single item order. What is it with kids these days? Are they even taking their summer job seriously? Yes I know internships and summer jobs pay barely minimum wage but it’s not just about the money. Sadly, this realization is lost on so many young employees. Summer jobs build up your soft-skills, particularly listening and customer service skills—without which it would be very difficult for you to get a good job after college.
Why are so many young employees poor listeners?
HOW TO IMPROVE THE COMMUNICATION SKILLS OF THE TECH-SAVVY GENERATION Choose Someone You Admire and Really Pay Attention to them
Commit yourself to listening to that person for the whole day. Don’t just hear; use all five senses to listen. Observe the speaker’s diction, body language, and tone of voice. Pay attention to what they say as well as what they don’t say. At the end of the day, try to recall as much of what the person said, including their nonverbal cues. The more you recall, the better your listening has improved. This listening and focus exercise will change bad habits like multi-listening and spacing out in the midst of a conversation.
Love TV? Good, Use it to Listen Well.
Select a news or informative program you love. Listen closely for 10-15 minutes and For many teens and young adults, the then turn it off. Can you recall what you art of listening and communicating effecheard? This isn’t as easy as the first exercise tively void of their indispensable smart because there could be multiple speakers in Listening is an underrated skill for phone is impossible. It’s common for them the chosen program. I wouldn’t be surprised to “multi-listen,” which means listening many young adults because they’re too if you forgot a few details the first time. to someone talk while their ear buds are Turn it on again and repeat the whole exerfocused on industry-related skills plugged in blasting music to their ears. cise. This time make eye contact with one of The popularity of instant messaging apps and social networking sites the speakers on the show. This is a safer way to practice your listening don’t help either—there’s no need to pay attention to a speaker when and eye contact skills without giving people the creeps. there’s no real face to face conversation. Preoccupation and too much Listening is an underrated skill for many young adults because they’re stimulation from games and the Internet is also a contributing factor here. too focused on industry-related skills, not knowing that core skills like There’s Hope Yet… listening trump almost every skill there is. If nothing else, listening will I really hope this year’s fresh graduates will pay attention because lis- make it easier for you to keep your summer job. Getting fired at a gig tening is much more critical. Whatever they put on their resume will be because of poor listening makes for a bad reference. wasted if they don’t care enough to listen. Below is advice that we all use Visit www.riklanresources.com for résumés that land on the top of the pile, coaching that puts you to mentor and coach our younger generation / employees. (And, it’s not a ahead of the competition and training that ensures career advancement. Five Star Career Services and Riklan Resources offer on-site Customer Service Training programs. bad refresher for our more seasoned employees!) Give us a call at 800.540.3609 to discuss your training needs.
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March 2015
Mind-Body Secrets for College Success – Six Key Secrets
ollege is a demanding challenge. The role of the physical body is key to peak performance. Strong study habits and academic discipline are most productive when performed by a brain and a body well fueled and precisely tuned. The six key secrets of mindbody performance are:
Secret #1: Focused Nutrition
Superior brainpower requires high quality fuel. The brain is fueled by oxygenation, hydration and proper nutrition, namely carbohydrates. Carbohydrates are transformed into glycogen within the body, fueling the muscles and the brain. The brain uses 50% of the body’s available glycogen and even more when under stress (like during exams). Despite protein’s reputation as “brain food”, complex carbohydrates are a far superior fuel. Aim for a mix of 2/3 complex carbohydrates and 1/3 protein in your meals and snacks.
Secret #2: Diet Downfalls
Despite the popularity of low-carb weight-loss plans, one of the largest contributors to poor mental performance is a diet low in complex carbohydrates. Sugary, fatty, and many protein heavy foods are poor quality brain fuel. Sugar increases anxiety while providing a jittery, scattered rush of energy, followed by a dramatic crash in energy, thinking ability and sometimes mood. Fats and protein slow the brain and create foggy thinking. It is much better to save the cheeseburger or steak until after the exam or power-study session.
by Karen B. Cohen
Secret #3: Ample Hydration
Proper hydration is another secret component to boosting brainpower. Brain tissue itself is 85% water, and the brain is quite sensitive to dehydration. Ample hydration allows the brain to function most efficiently, much like grease on gears. Conversely, dehydration slows the brain and is a major factor in fatigue. Reach for a tall glass of spring water rather than a caffeinated beverage, as it will serve you better as a student needing energy and focus.
Secret #4: Essential Exercise
Exercise relieves the body of stress and it’s by-products to create clearer, more creative thinking. Exercise trains the body to handle stress as well as aiding in recovering from stress. Yoga, Chi Gung or a nature walk help soothe nerves and re-focus the mind when you feel pressured or anxious. There is a physiology to our emotions and it is well established that we learn and perform better when we feel good. Exercise is a major key to peak performance that powerfully supports academic and personal success both in college and in life.
Secret #5: Quality Sleep
However, it is essential. We need at least seven hours sleep for peak performance. Studies actually show that “early to bed, early to rise” really does create success. This may be quite a challenge at school, but keep it in mind.
Secret #6: Deep Relaxation
While socializing and ‘partying’ has it’s traditional place in college life, they do not fulfill the requirements of “deep relaxation.” Develop your own repertoire of spirit-feeding, body-soothing activities like nature walks, deep breathing exercises, meditating or yoga practice. Eventually you will be able to precisely read your body’s signals and take meaningful action to enhance your talents and abilities despite any outer stress or circumstance. While academic discipline and strong study habits are indisputably key factors in college success, there is a powerful ‘secret tool’ at work at the very foundation of all our efforts. Achieving meaningful success at college, both academically and personally, requires a holistic approach. All mental and emotional strategies we may employ are deeply affected by our core foundation: the physical body.
We underestimate the importance of qualArticle provided by Constant-Content.com ity sleep and true relaxation on our success. Together, we can recruit and hire qualified applicants
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Continued Progress to All Minority Communities Parker Hannifin Corporation’s Equal Opportunity and Affirmative Action commitment is to recruit and hire qualified applicants and to take affirmative action to recruit, hire and promote females and minorities, without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, genetic characteristic, or veteran status.
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Success, Opportunity, Join US! Sears Call Center is now hiring for hourly representative and salaried management positions. Please review our current job listings and apply online at: http://searstucson.recruiting.com 4755 S. Butterfield Drive • Tucson, AZ 85714 Sears is an EEO, AA, Background and drug test required.
United Way of Greater Los Angeles is committed to creating pathways out of poverty so that everyone who lives in our communities can have a better quality of life. Every day, UWGLA’s dynamic team of volunteers and professionals work to make Los Angeles County a community of promise and opportunity for all who live here.
Visit our website to view and apply online for current open positions.
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The “Work Less, More Success” Guide to Time Management! by Laura Stack
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Step 1: Determine What To ince 1992, I’ve dedicated my career Do: REDUCE YOUR TO-DO LIST to teaching people how to do less Too often, we overwork ourselves while achieving more. American by doing what doesn’t matter much workers need this relief now more than or what someone else could do. You ever. In the past decade, we’ve worked can remedy this by studying your harder and done more with less than at work requirements closely and then any time since the Great Depression. zeroing in on what truly matters. Unfortunately, the pay hasn’t kept pace Use the medical concept of triage to with our efforts, and we often excel at reduce your to-do list to manageable the expense of our health, relationships, proportions. The emergency room and free time. People are tired of “do doesn’t treat patients in the order more with less” and want to “do less and they walk in the door; you shouldn’t achieve more”! Overwork may be slowly work in the order tasks arrive in your killing you, emotionally, physically, and/ inbox or by who screams the loudest. or spiritually. But it doesn’t have to. Remain flexible at all times, realOften, overwork stems from taking the izing priorities can shift on the fly, wrong approach to structuring one’s Overwork may be slowly killing you, with new high-priority tasks musschedule. I have a solution to offer— emotionally, physically, and/or spiritually. cling their way into the workflow and one that will significantly reduce your pushing aside less-important items. task load and help you rebalance your But it doesn’t have to. Quit thinking of your To Do list as a work/life ratio in your favor. In my new Must Do list, and in general, stop doing book, What to Do When There’s Too Much To Do: Reduce Tasks, Increase Results, and Save 90 Minutes a Day, I introduce my breakthrough Productivity Workflow Formula™ things that lack long-term consequences for your job. (PWF). The PWF’s core message is simple: reduce, reduce, reduce! It’s always better to do less, not more, so you can do better, more focused work. In this article, I’ll give you a sneak preview of the six steps of the PWF. AE Business Solutions is a Midwest based privately held IT consulting and Systems Integration Company that has been providing information technology and business solutions to organizations throughout Wisconsin and the Midwest for over 50 years. AE Business Solutions hires only the best and the brightest people - people who are hard-working and dedicated to excellence. To explore any of our current opportunities online, please email our recruiting department at recruiter@aebs.com, or send your resume and salary history to: Technical Recruiting - AE Business Solutions 2310 Crossroads Drive, Suite 2800, Madison, WI 53718
www.aebs.com • EOE
www.cityofsalem.net
City of Salem City Manager’s Office 555 Liberty Street SE • Salem, OR 97301
************************ Salem, the capital city of Oregon and its third largest city, lies in the center of the lush Willamette River valley, 47 miles from Portland.
The Providence Public School District is the largest, urban school district in the State of Rhode Island. Providence Public Schools is an equal opportunity/affirmative action employer actively seeking to increase minority recruitment among its administrators and teaching staff. We are searching for individuals with the appropriate amount of experience, a proven ability to positively impact our educational programs and outstanding communication skills for our “Hard To Fill Areas”. We need fully certified regular teachers and Long Term Substitute Teachers in Pool. Teachers near completion may also be considered. • Chemistry • Math • Middle and High School Science • Bilingual Spanish (all levels) • Secondary Special Education with content • School Nurse Teacher • Speech Pathologist • Reading Specialist
• Physics • Middle and High School Math • ESL (all levels) • ECH/ECH Special Education • French/Italian • School Psychologist • Librarian • Biology/Chemistry Dual
To find out more about these great career-advancing positions, please apply online at www.ProvidenceSchools.org/careers for immediate consideration!
Learn more at: www.cityofsalem.net Equal Opportunity Employer
Women, Minorities, Veterans and Disabled individuals are encouraged to apply. ADA accommodations will be provided upon request.
ECCO III ENTERPRISES 201 Saw Mill River Road Yonkers, New York 10701 We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.
As a leader in the HVAC/R market, Watsco fosters employee creativity and personal growth. Our team is constantly challenged to uncover innovative and exciting ways to out-service the competition. If you are ready to meet that challenge, we want to hear from you.
www.watsco.com Watsco, Inc. offers a competitive benefit package and is an Equal Opportunity Employer. All applicants applying for employment must be authorized to work in the United States. 2665 South Bayshore Drive • Suite 901 • Coconut Grove, FL 33133
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March 2015
Delegate out low-profit or low-priority items. Take what remains and sort them into a In this step, you reduce distractions so you can hone Master “someday” list, where you track important but non-urgent tasks, and a High Impact your focus to razor sharpness. Once you know exactly Task (HIT) list of items you need to work on right away. what you should be doing and have captured time to do Master List tasks might include things like long-term strategies, hiring a new assistant, it, you must focus on completing that important task. and reviewing basic French terms before you visit the Paris office. Your HIT List should Distractions represent some of the worst productivity hurdles; even if they drag your consist of the items that keep attention away for just a few workflow humming along: seconds at a time, they can cause new and ongoing projects, you to lose your train of thought milestones and deadlines, and fall out of the productive and critical items you need to focus in which you accomplish accomplish every day. Your your best work. Master List flows to your HIT Take steps to ease external dislist on a dynamic, daily basis. tractions like people chatting in Just as important as your To the hallway, interruptions from Do list is your Not To Do list. co-workers, or traffic past your Spell out the things you refuse office or cubicle. If nothing else, to waste your time on, such you can close your door (assumas multitasking, most meeting you have one), or take your laptop into an empty conference ings, handling brushfires, and room, or establish signals to let procrastination. Finally, get Remember, time management really boils down your co-workers know when rid of general timewasters you’d prefer they not disturb you. like arriving late, excessive to self-management: the willingness to stop To keep your electronics from Facebook time, and superfluous repeatedly shattering your focus, misusing time and practice self-discipline. socializing. turn off email alarms and instant Step 2: S chedule messaging and let your calls roll over to voicemail. Time to Do It: Internal distractions often prove more dangerous than REDUCE YOUR OBLIGATIONS external ones, because they represent hurdles we put Once you’ve identified your key tasks, make the time to do them. Remember, time man- up ourselves. We don’t intend to waste time but ineviagement really boils down to self-management: the willingness to stop misusing time and tably do it with gossiping, socializing, procrastinating, practice self-discipline. While you’re not going to waste time during the workday, you’re and constantly checking email. Ironically, some of the not trying to do it all. Block out time for your critical HIT lists tasks right on your calendar. worst internal distractions come from efforts to increase Work to reduce your obligations by adopting the computer science concept of “caching.” personal productivity. Perfectionism, for example, often This involves developing the ability to add, drop, and refuse new data on the fly, in order backfires, because trying to predict everything that could to streamline your workload. I call this “availability caching.” When you find yourself at possibly go wrong means you never get started—and or near maximum capacity, it helps make your decisions about who and what to give your when you do get to work, you have a hard time letting go. time to more automatic, objective, and logical. But few internal distractions hurt productivity as much Speaking of refusing data: learn to say “no” in a polite yet firm way. Don’t let your as multitasking. Trying to do too much at once divides coworkers talk you into accepting tasks that either belong to them or you lack time to han- your attention, and one task actually gets in the way of dle. Ask your boss to prioritize projects when he or she tries to overload you. Meanwhile, the next. You lose track because you switch between keep a firm hand on your own tendency to wander. Don’t derail yourself between tasks; tasks too often. Single-tasking works better: instead of exercise clarity, discernment, and vision to make the right choices “in the moment,” juggling several tasks, focus on one until you’ve reached because even tiny time intervals count. a natural stopping point (or you’ve completed it), and then move on to the next. Step 3: Focus Your Attention: REDUCE YOUR DISTRACTIONS The Agricultural Division of Bridgestone Americas Tire Operations, L.L.C. is located in Des Moines, Iowa, stands on almost 120 acres and has 1500 employees. Our company offers a competitive benefits package and many development opportunities for our teammates, including an on-site college program, leadership training and technical training. To view current openings or to apply online visit www.bato-bridgestone.icims.com or fax your resume to 515-235-4079. Bridgestone Americas Tire Operations, L.L.C. Agricultural Division 4600 N.W. 2nd Avenue | Des Moines, IA 50313 | EOE
A leader in the office furniture industry. Nationwide career opportunities. See our career opportunities at www.hnicareers.com and listed with state workforce training and development centers. As Affirmative Action/Equal Opportunity Employers, the operating companies of HNI Corporation support the advancement of all people based on their qualifications and experience without regard to race, color, creed,religion, gender, age, national origin, marital status,veteran status, citizenship status, disability, sexual orientation, genetic information or any other status protected by law.
Step 4: P rocess New Information: REDUCE PROCESSING TIME
Streamline your information flow, and you’ll inevitably cut back on your time expenditures. Make setting up an efficient filing system one of your first tasks. Develop a simple, noun-based labeling scheme, and apply it rigorously to your electronic and paper files. No document should ever take you more than a minute or so to find. You’ll also need a reliable personal time management system—some variety of organizer, whether paper, electronic, or hybrid, where you can keep track of all your schedules and contacts. Just make sure it meets the HUG criteria: it must be Handy, Usable, and Garbage-free. Involuntary data inflow, especially email and phone calls, will likely represent a bigger problem. You can cut back on their influence by limiting your exposure to just a few times per day and processing your inboxes down to zero each time you do check, triaging on the fly. Because most work arrives via email, you should follow some foundational principles to reduce processing time: • The Superglue Rule • The Decisiveness Rule • The Start-to-Finish Rule • The Three-Minute Rule • The Empty Inbox Rule • The Discipline Rule
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equal opportunity employment journal
When you use these rules in conjunction with my original 6-D Information Processing System™, you can reduce the time you spend handling your inflowing information to a much more manageable level.
Step 5: C lose the Loop: REDUCE INEFFICIENCIES
over-delivering—both a waste of time and energy. Micromanagers represent a special case. No amount of productivity training and time management finesse can save you from a micromanager’s ego trip if you don’t take the bully by the horns ASAP. If they hinder your workflow, confront them about it; they may back off. Otherwise, find ways to work around them—or find a job elsewhere. Whether a blockage is human, processoriented, or mechanical, never hesitate to step in and try to fix it. If you can’t find a way to do so, then go around it and move on to things you can fix. Teamwork is crucial here. Do your best to ease the way for everyone involved. In addition to helping the team develop work plans, set and achieve milestones, and reach deadlines, ensure stability by establishing contingency plans to handle crises and other emergencies, such as unexpected absences.
Next, reduce your inefficiencies by determining what does and doesn’t work for you. Constantly refine your workflow processes, reworking or replacing components if they break down or just don’t seem as efficient as they might be. Other people may present your most difficult barriers to closing the loop. Since you can’t control the actions of your co-workers, try to make your interactions with them easier. Start with precision communication that cuts down on unproductive “noise” like hedging and passive language. Get right to the point and ask for acknowledgement on everything. If Step 6: M anage Your Capacity: REDUCE ENERGY you don’t completely understand what someEXPENDITURES one asks of you, keep asking questions until you do. Don’t give up if they get impatient— The best-laid workflow plan will fall apart it’s better than doing the wrong thing or if you don’t have the energy to sustain it.
North Florida Shipyards is a full service shipyard specializing in ship repairs, conversions, and dry dockings.
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Since you can’t control the actions of your co-workers, try to make your interactions with them easier. Get right to the point and ask for acknowledgement on everything.
North Florida Shipyards offers competitive wages and comprehensive benefits. Learn more about us and our employment opportunities online. NFSY does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
North Florida Shipyards, Inc. Jacksonville, FL 32202 Apply in person: 2060 East Adams Street Jacksonville, FL 32202 or call #904-354-3278 x250
www.northfloridashipyard.com
Powered by people.
Stantec’s goal is to recruit, motivate, and develop our employees with diverse ranges of talents and perspectives to ensure that we have the breadth of The key to our success is our people. viewpoints, experiences, and intellectual skills needed People, passion, and progress have made our Company to succeed across our global environment.
Stantec is an Equal Opportunity Employer dedicated to Affirmative Action, Workforce Diversity, and the principles of Employment Equity. If you are an individual with a disability and require accommodation is an Equal Opportunity Employer to complete anyStantec part of the application process, you may contact dedicated our Helpline at 1-855-917-7440 or Action email access@stantec.com. to Affirmative and Workforce Diversity
stantec.com/careers
One Team. Infinite Opportunities.
orientation, religion, belief, education, physical ability, personality, experiences and even our diverse approaches to work. Stantec strives to attract leaders for today and tomorrow. If you are seeking an opportunity with a dynamic, growing company, we invite you to review our career opportunities online at: www.stantec.com
Powered by people. The key to our success is our people.
Stantec has been recognized as a top People, passion, and progress have made our Company 50what global design and firm. it is today, and create the consulting foundation for what it will be tomorrow. We are a strong, dynamic, growing company with virtually infinite career opportunities. V1
AD-RA-IRV-2011APR18-P1V1
what it is today, and create the foundation for what it will be tomorrow. We are a strong, dynamic, growingDiversity expresses itself in so many different ways. company with virtually infinite career opportunities. Some examples include gender, race, culture, sexual
Stantec is an Equal Opportunity Employer dedicated to Affirmative Action, Workforce Diversity, and the principles of Employment Equity.
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“Don’t forget your mental health. If you can’t maintain a high level of enthusiasm for your work, you can’t stay at your productive best.” Search current opportunities and submit your resume at: www.arcadis-us.com/careers
Imagine and become Experience your career the ARCADIS way. Where creativity, innovation and imagination are valued in the everyday work environment. Where you become part of the adventure as the challenges of the future are solved by creating smart business solutions today. Where respecting the ecology and preserving the environment are important. Where economic development and environmental issues are viewed as partners, not competitors.
Imagine the result
ARCADIS is an Equal Opportunity Employer committed to workforce diversity. M/F/D/V
Infrastructure, environment, facilities
www.learfield.com Learfield Communications, Inc. is an exciting, fast-paced workplace where advancement is encouraged. Learfield Sports develops high-touch advertising, marketing and brand activation programs that allow blue-chip advertisers and sponsors to engage fans across multiple media formats, delivering unique access to the hard-to-reach, highly coveted college sports fan demographic. Learfield News provides best-in-class news and agriculture programming through seven state news networks, and the Brownfield Network, the nation’s largest agriculture network. Learn more about us and our current openings at www.learfield.com. Learfield Communications is an Equal Opportunity Employer / Minority / Female / Veteran / Disabled. Direct inquiries to: Katy Young, Director of Corporate Recruiting, kyoung@learfieldsports.com, Phone (469) 241-9191.
AT GRANITE OUR PEOPLE ARE THE KEY TO OUR SUCCESS We promote a culture that represents many people with different backgrounds, ideas, and perspectives while remaining deeply committed to our Core Values. We invite you to learn more about our workplace and our winning team. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
March 2015
Therefore, Step 6 focuses on keeping yourself physically and mentally fit, through a combination of good sleep, diet, exercise, and preservation of personal happiness. Taken together, these form the hub that links and strengthens the other PWF steps. Begin by recognizing the limits of your personal “battery.” You can only go so far before you run out of energy, so know when to slow down and recharge. Don’t skip your scheduled breaks—stretch breaks, meals, personal time, weekends, and vacations—or fatigue may eventually overwhelm you. You can’t stay productive if you don’t get good, restorative sleep every night. Like it or not, your muscles require rest, your body chemistry needs time to reset, and your subconscious mind has to process new information. Do your best to encourage sleep on a regular schedule by establishing a peaceful environment, and avoid using your bedroom as an office. Excess weight will also drag you down, so keep an eye on your diet, focusing on portion control and energyboosting foods. Pair that with regular exercise. This can include anything from “subversive” activities you can engage in while going about your normal workday (like taking the stairs rather than the elevator), to working out at the gym twice a week.
You can only go so far before you run out of energy, so know when to slow down and recharge. Don’t forget your mental health. If you can’t maintain a high level of enthusiasm for your work, you can’t stay at your productive best. Seek out happiness by making empowered choices, surrounding yourself with fun things, spending time with your family, doing nice things for people, cherishing yourself, and finding ways to laugh at adversity. All this will help you maintain a fresh, cando attitude.
Staying on Top of Your Life
graniteconstruction.com
At Sherwin-Williams, we are proud of the company we keep – our family of dedicated employees. We are committed to providing our people with a friendly, safe and exciting work environment that includes opportunities to learn and grow. It’s part of our culture – and part of our history. Our world-class brands and innovative products exist because of the work and dedication of our people. When you join Sherwin-Williams, you’ll be part of company that has a strong commitment to its employees. From our professional work environment to our excellent benefits to our ongoing training, we take care of the people who make us strong. If you’re looking for a challenge in the form of responsibility, recognition, the ability to achieve success and the opportunity to grow both personally and professionally, Sherwin-Williams is the place for you. Visit www.careers.sherwin-williams.com for more information.
There’s no doubt your career is important: you spend more than half of your waking life either working or preparing to. But you can’t let it override everything else. For the sake of your mental and physical health—not to mention your friends and family—you’ve got to curb your workaholic tendencies. Yes, working 70-hour weeks can make you fantastically productive...in the short term. But over time, you’ll wear down to a ghost of your former self. Eventually something will break, and suddenly, your productivity will drop to nil. Like an overpowered light bulb, you’ll produce a lot of heat and light for a while, but suddenly you’ll burn out, much sooner than you should. Even if that doesn’t happen, don’t fool yourself: no matter how hard you work today, you can’t guarantee corporate leadership will remember your sacrifice tomorrow. You might end up with a pink slip anyway. Rather than grow old and break down before your time, implement my Productivity Workflow Formula in your career. These six steps are logical, straightforward, and can help you reduce your workload to a reasonable level, resulting in a work/life balance you can live with over the long haul. Sure, hard work may be good for the soul—but moderation will keep you healthy.
SHERWIN-WILLIAMS • 711 West Wabash Avenue • Effingham, IL 62401
www.careers.sherwin-williams.com Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, national origin, protected veteran status, disability, age, sexual orientation, or any other consideration prohibited by federal, state, or local laws or by contract. VEVRAA Federal Contractor
© 2012 Laura Stack. Laura Stack is the president of The Productivity Pro®, Inc., a time management training firm specializing in productivity improvement in high-stress organizations. Since 1992, Laura has presented keynotes and seminars on improving output, lowering stress, and saving time in today’s workplaces. Her books include SuperCompetent (Wiley, 2010); The Exhaustion Cure (Broadway Books, 2008); Find More Time (2006); and Leave the Office Earlier (2004). Her newest book, What to Do When There’s Too Much to Do: Reduce Tasks, Increase Results, and Save 90 Minutes a Day (Berrett-Koehler), hits bookstores in May 2012. To have Laura speak at your next event, call 303-471-7401. Visit www.TheProductivityPro.com to sign up for her free monthly productivity newsletter.
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7 Habits of Less Successful Salespeople
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hat can you do to be more successful in sales? What can you learn from others? Sometimes it’s what to avoid doing. These examples are mistakes that will cost you business.
1. Thinking you can do it all yourself. Selling used to be a numbers game. In the past you could spend your time smiling and dialing and that might have worked. Today too many people are too busy to listen to a pitch. Cold calls are a low probability and only worth your time if your time isn’t worth very much. The assistance sales people need from others is good solid leads and referrals to
meet new customers. 2. Talking too much. Some salespeople think that the best salespeople are the best talkers. That’s not true. The best sellers are great listeners and they use silence well. Silence is really golden in selling. Use it when you want your customers to talk more. Silence is appropriate when you are listening so you don’t interrupt your customer. It’s appropriate to use when you think about what your customer is saying. This will enable you to give him a thoughtful response. 3. Doing the same things in all situations. One of the predictors of success is flexibility or the ability to do different things in different situations. Some salespeople start their sales calls the same way and act the same way with every type of customer. Customers are different and the salesperson needs to respond to the type of customer he is talking to. It is appropriate to get right down to business in a sales call with an assertive, more emotionally controlled customer. It is inappropriate to do the same with a customer who is less assertive and more responsive.
MAKING A DIFFERENCE AROUND THE WORLD. Armacell is a global innovator in foam technologies and the world leader in flexible mechanical insulation materials. Armacell produces Armaflex®, the most trusted brand in flexible, fiber-free mechanical insulation, as well as specialty component foams for automotive, medical, industrial and athletic applications.
4. Expecting things to happen NOW. Patience is a virtue that salespeople especially need. Some things do take time. If you want a piece of business badly enough you may have to be persistent and try to make contact over a period of months. Be patient and don’t give up if the account is worth it. Negotiating may take time and impatience to close a deal can cost you money. Salespeople have to be able to deal with ambiguity and the unknown. Your patience is your power when it’s combined with persistence. 5. Not telling the truth. Salespeople need to be honest not only with customers, but with themselves as well. Some salespeople fool themselves that a sale is going to happen when the odds are it’s not. They tell their manager the sale will close soon because they hope it will. If a customer is still thinking when they could have said yes, it’s time to move on to the next account. Be honest with yourself. Let go and get going to the next prospect. 6. Not taking good care of customers. Selling isn’t asking a question to find objections and then beating your customer into submission for each objection. If it’s not a reasonable fit, forget the sale. Find the prospects that do need your benefits and value. 7. Thinking it’s easy. People think selling is easy only because the great salespeople make it look easy. I recently spoke with a sales master who sold upwards of $50 million worth of construction contract surety bonds over the years. He said he never prepares for a sales call. When I asked him what he meant he said that when he makes a sales call he knows a few things about the prospect’s business and general requirements. Then he asks questions about the areas he thinks might apply. I replied, “You may think you don’t prepare, but you’re using 30 years of preparation to sell.” Selling is only easy when you don’t know what you’re doing. You can learn from your mistakes. It’s even better to learn from other people’s mistakes. Avoid these mistakes and you will make your selling more successful. Article provided by www.bestatselling.com/
Metro-North Railroad G Attention Civil, Mechanical & Electrical Engineers MTA Metro-North Railroad an organization with a vital role in the economy of New York State and Connecticut has several Mid-level to Senior Level career opportunities:
CIVIL ENGINEERS ELECTRICAL ENGINEERS MECHANICAL ENGINEERS We offer a competitive salary and a comprehensive benefits package. If you’re interested in working with one of the second busiest commuter railroad in the United States, go to: http://web.mta.info/mta/employment/. Qualified applicants can submit an online application by clicking on the ‘APPLY NOW’ button from the JOB DESCRIPTION page.
Learn more about us online at: www.armacell.us Armacell is an equal opportunity employer committed to providing diversity among all levels of employees and offering an environment of opportunity and acceptance throughout our organization.
info.us@armacell.com | 336.263.2487 7600 Oakwood Street Extension • Mebane, NC 27302 © 2015 Armacell LLC
Metro-North Railroad Going your way EQUAL OPPORTUNITY EMPLOYER M/F/V/D
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equal opportunity employment journal Baldwin Filters provides many opportunities for you to further your career. We offer a variety of established career paths in engineering, accounting, marketing, sales, business analysis, human resources, information technology and production. To view a complete listing of open positions at Baldwin Filter, visit online at:
www.baldwinfilter.com
4400 East Highway 30 • Kearney, NE 68847 Baldwin Filters is an EO Employer, M/F/V/D
Your Digital World. Now.
Mediacom Communications is an Equal Opportunity/ Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Mediacom has an immediate need for Direct Sales Representatives, Customer Sales & Service Representatives and Installers. To view a complete listing of available vacancies, please visit our Career Center online:
mediacomcable.com/careers
1533 S. Enterprise Avenue • Springfield, MO 65804
March 2015
Hiring Disabled Workers:
M
Myths & Facts
yths are roadblocks that interfere with the ability of persons with disabilities to have equality in employment. These roadblocks usually result from a lack of experience and interaction with persons with disabilities. This lack of familiarity has nourished negative attitudes concerning employment of persons with disabilities. Listed below are some common myths and the facts that tell the real story. MYTH: Hiring employees with disabilities increases workers compensation insurance rates. FACT: Insurance rates are based solely on the relative hazards of the operation and the organization’s accident experience, not on whether workers have disabilities. MYTH: Employees with disabilities have a higher absentee rate than employees without disabilities. FACT: Studies by firms such as DuPont show that employees with disabilities are not absent any more than employees without disabilities. MYTH: Persons with disabilities are inspirational, courageous, and brave for being able to overcome their disability. FACT: Persons with disabilities are simply carrying on normal activities of living when they drive to work, go grocery shopping, pay their bills, or compete in athletic events.
Aqua Is Hiring!
331 Graham Road • Imlay City, MI 48444 Direct calls to: (800) 776-4943 respectful
Aqua America is one of the nation’s leading public water utilities providing water and wastewater services to approximately three million customers across eight states. The corporate headquarters is located in Bryn Mawr, PA with additional locations in PA, OH, IL, TX, NJ, IN, VA, NC.
For more information please visit our website at:
www.championbus.com
LdgaY 8aVhh 8VgZZg Deedgijc^i^Zh ^c HVaZh We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.
For current employment opportunities please visit: AquaAmerica.com and click on Careers.
The groundwork for a better tomorrow. Aqua America, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected Veteran status. 5085_HR_Ad_6x3.25.indd 1
Medtronic Diabetes is the world leader in insulin pump therapy and continuous glucose monitoring. We take great effort in setting the industry standard for customer service, advanced technology and educational programs. We are committed to our ongoing mission of alleviating pain, restoring health and extending life.
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Medtronic offers employees challenging experiences and unlimited opportunities for Deedgijc^i^Zh ^c HVaZh personal growth and professional advancement. Current opportunities in Sales, Sales Support, Engineering, Marketing, Finance, Clinical Studies and Information Technology.
MEDTRONIC DIABETES
18000 Devonshire Street | Northridge, CA 91325 | www.medtronic.com Medtronic is an equal opportunity employer committed to cultural diversity in the workforce.
Sysco’s vision is to be our customer’s most valued and trusted business partner.
6/20/14 9:47 AM
At Sysco, our mission is to market and deliver great products to our customers with exceptional service. At Sysco, we promote diversity at every level within our organization and believe that employing the very best talent from all groups within the communities in which we live and do business enables us to better serve our customers. Sysco is a place of unlimited opportunity where all associates can make a difference. Visit www.syscocentralpa.com for more information about us or www.sysco.com/careers. EOE. :: Sysco Central Pennsylvania, LLC • 3905 Corey Road • Harrisburg, PA 17109 ::
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FACT: I n 1990, DuPont conducted a survey of 811 employees with disabilities and found 90% rated average or better in job performance compared to 95% for employees without disabilities. A similar 1981 DuPont study which involved 2,745 employees with disabilities found that 92% of employees with disabilities rated average or better in job performance compared to 90% of employees without disabilities. The 1981 study results were comparable to DuPont’s 1973 job performance study. MYTH: Persons with disabilities have problems getting to work. FACT: Persons with disabilities are capable of supplying their own transportation by choosing to walk, use a car pool, drive, take public transportation, or a cab. Their modes of transportation to work are as varied as those of other employees.
Persons with disabilities have a right to participate in the full range of human experiences including success and failure. MYTH: Persons with disabilities need to be protected from failing. FACT: Persons with disabilities have a right to participate in the full range of human experiences including success and failure. Employers should have the same expectations of, and work requirements for, all employees. MYTH: Persons with disabilities are unable to meet performance standards, thus making them a bad employment risk.
MYTH: P ersons who are deaf make ideal employees in noisy work environments. FACT: Loud noises of a certain vibratory nature can cause further harm to the auditory system. Persons who are deaf should be hired for all jobs that they have the skills and talents to perform. No person with a disability should be prejudged regarding employment opportunities. MYTH: C onsiderable expense is necessary to accommodate workers with disabilities. FACT: Most workers with disabilities require no special accommodations and the cost for those who do is minimal or much lower than many employers believe. Studies by the Office of Disability Employment Policy’s Job Accommodation Network have shown that 15% of accommodations cost nothing, 51% cost between $1 and $500, 12% cost between $501 and $1,000, and 22% cost more than $1,000. Source: U.S. Department of Labor , Office of Disability Employment Policy
Human Resources, Benefits and Compensation Consulting Services
Simpson Gumpertz & Heger Inc. (SGH) is a national engineering firm that designs, investigates, and rehabilitates structures and building enclosures. We are always looking for talented engineering candidates for all of our offices. To learn more about SGH and current job opportunities, visit our web site at www.sgh.com.
We Want YOU for our Success Story!
SGH is an Equal Opportunity Employer and we value diversity in our workforce. We are committed to providing equal opportunities to all job applicants and employees. We consider all qualified applicants, and encourage individuals with disabilities and protected veterans to apply. We offer an excellent compensation and benefits package in a corporate culture based on learning and growth. Boston | Chicago | New York | San Francisco | Southern California | Washington, DC Recent award-winning projects (starting clockwise from top left): Worcester Polytechnic Institute, Sports and Recreation Center, Worcester, MA; New York State Capitol, Albany, NY; Baha’i Temple, Santiago, Chile; St. Brigid’s Church, New York, NY.
Learn more about our career opportunities
www.segalco.com/careers/
Offices Throughout the United States and Canada
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March 2015
Careers in Hea
In
career news, healthcare is everywhere. That’s because the healthcare industry is projected to add more jobs—over 4 million—than any other industry between 2012 and 2022, according to the U.S. Bureau of Labor Statistics (BLS). And it is projected to be among the fastestgrowing industries in the economy.
A job that matters at Spartanburg Medical Center
“Without a doubt, there’s a lot of opportunity in healthcare,” says Stephanie Drake, former executive director of the American Society for Healthcare Human Resources Administration in Chicago, “Without a doubt, there Illinois. But which areas of work are expected to have the best outhealthcare,” says Stephani look? What are the occupations, director of the American So and what do they pay? And how do you prepare for them? This article answers those ques- Resources Administration in tions. The first section describes areas of work are expected the industry and how it’s growWhat are the occupations ing. The second section discusses the occupations in healthcare. And And how do you p the third section explains how to get started in these occupations. Sources for more information are at the end.
You entered health care to make a difference. Spartanburg Medical Center, located in Spartanburg, South Carolina, offers a cutting-edge, team environment where you can do just that. Having achieved top honors—including the Magnet designation for nursing excellence—we make it a priority to remain on the forefront of health care. Recognizing that top honors are a result of top professionals, we offer competitive salary and benefit packages, a nationally recognized child development program and more. Areas of availability: • Women’s & Children’s Care
A Growing Industry
The healthcare industry provides services related to treating illness, maintaining wellness, and managing disease. For workers in healthcare, helping people is the core of their jobs. “When you work in healthcare, you serve the public every day,” says pharmacist Jennifer Adams, a senior director at the American Association of Colleges of Pharmacy in Alexandria,Virginia.
• Gibbs Cancer Center & Research Institute • Heart Center • Surgical Care • Emergency Center
Job Settings
For purposes of this article, healthcare jobs are grouped into five detailed industries: hospitals, offices of health practitioners, nursing and residential care facilities, home healthcare services, and outpatient, laboratory, and
• Spartanburg Regional Hospice • Home Health For more information or to apply, please call a hospital recruiter at 800-288-7762 or visit SpartanburgRegional.com.
INDUSTRY SECTOR
Healthcare and Related Employment 2013
SpartanburgRegional.com.
0514_BL
EOE
Hospitals, private, federal, sta
Offices of health practitioner Nursing and residential care Home health care services Outpatient and laboratory se
Source: U.S. Bureau of Labor Statistics, Curren
March 2015
equal opportunity employment journal
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althcare Today
other ambulatory care services. In 2013, there were more than 15.8 million jobs in these industries, according to BLS. Table 1 shows where the jobs were, by detailed industry. The data in this section are from the BLS Current Employment Statistics survey, which cover wage and salary workers only and do not include self-employed and unpaid family workers. Hospitals accounted for the largest number of jobs in healthcare, about 39 percent of total healthcare employment in 2013. Employers include general medical and surgical hospitals, psychiatric and substance abuse hospitals, and specialty hospitals. Most jobs are in private hospitals, but some jobs are in hospitals funded by federal, state, or local governments. Offices of health practitioners made up about 26 percent of healthcare employment in 2013. Employers include offices of physicians, dentists, and other e’s a lot of opportunity in health practitioners, such as chiropractors and physical therapists. ie Drake, former executive Nursing and residential care ociety for Healthcare Human facilities accounted for about 20 percent of healthcare jobs in 2013. Chicago, Illinois. But which Skilled nursing facilities, assisted living facilities for the elderly, d to have the best outlook? and continuing care retirement communities are included in this s, and what do they pay? detailed industry. Other facilities prepare for them? offer housing and care for people who need help related to mental health, substance abuse, or intellectual or developmental disability. Home healthcare services had about 8 percent of healthcare jobs in 2013. Employers include businesses that provide a variety of services in peoples’ homes, such as skilled nursing care, personal care, and physical therapy. Outpatient, laboratory, and other ambulatory care services also had about 8 percent of healthcare jobs in 2013. Employers include ambulance services, medical and diagnostic laboratories, family planning centers, and outpatient mental health and substance abuse centers.
Past and future growth
Employment in the healthcare industry has been growing steadily for years, BLS data show. This growth is due, in part, to people depending on health services no matter what the economic climate.
ate, and local
rs facilities
ervices
EMPLOYMENT 6,110,000
4,057,000 3,228,000 1,238,000 1,194,000
nt Employment Statistics (wage and salary employment, seasonally adjusted).
You want to achieve your fullest potential. You belong here.
As an award-winning, nationally-respected health system with over 26 hospitals in seven western states, Banner Health can offer you virtually limitless opportunities to expand your career horizons. We provide an open and supportive environment where we grow together and learn from each other’s differing viewpoints. It’s an environment where individuals are encouraged and empowered to draw from their unique experiences, cultures, personalities, knowledge and abilities to drive innovation and deliver quality, compassionate care. At Banner Health, we celebrate and embrace diversity as a cornerstone of our vision to make a difference in people’s lives through excellent health care. Find out more about making a difference and joining our team.
www.BannerHealth.com/careers
PERCENT 39% 26% 20% 8% 8%
EOE/AA Banner Health supports a drug-free and tobacco-free work environment.
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equal opportunity employment journal
March 2015
Even when total U.S. employment fell during the 2007–09 recession, to seek treatment for chronic conditions, such as diabetes and obesity. for example, healthcare employment continued to rise. Additional workers are expected to be needed to help prevent, man“Healthcare is recession-proof,” says Kim Brummett, a senior director age, and treat the health concerns associated with these conditions. at the American Association for Homecare in Washington, DC. “There is • Medical advances. Improvements in medicine and technology always a need.” And because healthcare-related also are expected to increase demand for jobs often require personal interaction, they are healthcare services, creating more jobs for difficult to outsource or replace with automathe workers who provide these services. tion, as happens in some other industries. • Health insurance reform. As more “Job stability is one of the best parts about people get health insurance coverage, any healthcare career,” says Adams. “We’re the number of people seeking routine always going to need healthcare providers, no medical care is expected to grow. In matter what area of healthcare you choose for turn, more jobs are projected to be a career.” added for workers who treat these And each area of healthcare is expected to people. offer many career opportunities through 2022. Growth by Detailed Industry The 2012–22 projections data are from the BLS Offices of health practitioners are proEmployment Projections program and cover jected to add more jobs—1.2 million— wage and salary, self-employed, and unpaid than any other type of healthcare employAs more people get health family workers. er. Some of this increase reflects expected Healthcare growth. insurance coverage, the number of cost-cutting efforts to shift demand for BLS projects healthcare employment to health services away from hospitals, which people seeking routine grow by 26 percent between 2012 and 2022, are relatively expensive. an increase of about 4.1 million jobs. Several medical care is expected to grow. Because hospitals make up a big portion factors are expected to lead to this growth, of all healthcare employment, however, In turn, more jobs are projected to including the following: the number of new jobs in hospitals is • A growing population. Over the decade, be added for workers who still expected to be large over the decade. the U.S. population is projected to increase Home healthcare services is projected to treat these people. by about 9 percent. A larger population be the fastest growing detailed industry in requires more healthcare services, leading the economy, with employment projected to projected job growth in the industry. to increase by almost 60 percent between 2012 and 2022. As greater • More people who are older. The number of people ages 65 and older numbers of older people seek care that allows them to stay in their homes is projected to grow by about 40 percent between 2012 and 2022—the and maintain their independence, the need for workers in home healthcare fastest of any age group. Compared with younger people, older people services is expected to expand. typically have greater healthcare needs As a result, the healthcare Occupations in Healthcare industry is expected to add jobs. In addition to offering many opportunities, the healthcare industry offers • Chronic conditions. More people in the United States are expected
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Email: DSH.Recruitment@dsh.ca.gov Phone: 916.654.2609 Fax: 916.654.6835
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WE ENCOURAGE QUALIFIED CANDIDATES WITH DISABILITIES TO APPLY The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor. VA Northern California Health Care System | 10535 Hospital Way | Mather, CA 95655
March 2015
equal opportunity employment journal
plenty of career options. Workers in healthcare do tasks such as scheduling patient appointments, drawing blood for laboratory work, cleaning facilities, preparing food, diagnostic testing, and filling prescriptions. This section highlights employment, wages, and projected new jobs in selected occupations for each of the detailed healthcare industries. May 2013 employment and wage data are from the BLS Occupational Employment Statistics survey and are for wage and salary workers only. (The median wage is the point at which half of all wage and salary workers in the occupation made more than that amount, and half earned less.) Occupations listed below by occupational group include those that had at least 50,000 jobs in May 2013. Many other occupations have jobs in these detailed industries too,but they had fewer jobs and are not listed. The highest and lowest wages discussed are for occupations with 1,000 jobs or more in a detailed industry in May 2013. For comparison purposes, the median annual wage for wage and salary workers across all industries in May 2013 was $35,080.
Hospitals
Occupations in hospitals are diverse. However, occupations with the most projected jobs probably include ones you’d expect to find in this setting. Jobs in hospitals are often shift-based, with weekend and holiday work sometimes required, because hospitals provide care 24 hours a day, 365 days a year. Registered nurse Heather Hahn, for example, works a 12-hour shift 3 days a week, mostly 7 a.m. to 7 p.m. Every 4 weeks she works nights for a week. Employment. In May 2013, the occupations listed by group below made up about 63 percent of jobs in hospitals: Management • Medical and health services managers Health diagnosing and treating practitioners • Pharmacists • Physical therapists • Registered nurses • Respiratory therapists Health technologists and technicians • Licensed practical and licensed vocational nurses
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In addition to offering many opportunities, the healthcare industry offers plenty of career options. • Medical and clinical laboratory technicians • Medical and clinical laboratory technologists • Medical records and health information technicians • Pharmacy technicians • Radiologic technologists • Surgical technologists Healthcare support • Medical assistants • Nursing assistants Building cleaning • Janitors and cleaners, except maids and housekeeping cleaners • Maids and housekeeping cleaners Office and administrative support • General office clerks • Interviewers, except eligibility and loan • Medical secretaries • Secretaries and administrative assistants, except legal, medical,
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or contact our recruitment team at 405-271-6035 or 1-866-473-8229
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New Brunswick • Somerset RWJ University Hospital Somerset 110 Rehill Avenue Somerville, NJ 08876
RWJ University Hospital New Brunswick One Robert Wood Johnson Place New Brunswick, NJ 08901
We offer a variety of opportunities in various fields. For more information about us or application procedure visit:
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equal opportunity employment journal
March 2015
employment in offices of health and executive Occupational wages. According practitioners in May 2013: Health diagnosing and treating to BLS, May 2013 median annual practitioners wages in hospitals ranged from • General dentists $20,850 for restaurant, lounge, • Family and general practitioand coffee shop hosts and ners hostesses to more than $187,200 • Physical therapists (the highest median annual wage • Physician assistants published by BLS) for surgeons, • Nurse practitioners chief executives, anesthesiolo• Registered nurses gists, and obstetricians and gyne Health technologists and cologists. technicians Food preparation and serving • Dental hygienists occupations, such as cafeteria, • Licensed practical and licensed food concession, and coffee shop vocational nurses counter attendants ($22,990), Healthcare support had some of the lowest wages in • Dental assistants hospitals in May 2013. • Medical assistants But hospitals also have many Office and administrative BLS projects hospitals to add about 826,000 jobs high-paying occupations. At least support 11 occupations in the health diag• Billing and posting clerks between 2012 and 2022. Nearly one-third–about nosing and treating practitioners • First line supervisors of office and group, for example, had medi- 262,000 jobs–are expected to be for registered nurses. administrative support workers an annual wages of more than • General office clerks and clinical laboratory technicians. $100,000 in hospitals in May • Medical secretaries Offices of Health Practitioners 2013. • Receptionists and information clerks Workers in offices of health practitioners, usuProjected new jobs. BLS projects hospitals • Secretaries and administrative assistants, to add about 826,000 jobs between 2012 and ally work a standard 9 to 5, Monday-throughexcept legal, medical, and executive 2022. Nearly one-third—about 262,000 jobs— Friday schedule. Some offices, however, are also Occupational wages. BLS data show that are expected to be for registered nurses. open on weekends or in the evenings to accom- May 2013 median annual wages in offices of In addition to the occupations in the chart, oth- modate patient schedules. And workers may be health practitioners ranged from $18,720 for ers that are projected to add many jobs in hospi- on call at other times to respond to emergencies. home health aides to more than $187,200 for tals between 2012 and 2022 include radiologic Employment. Occupations in the follow- surgeons, general internists, anesthesiologists, technologists, maids and housekeeping cleaners, ing groups made up about 65 percent of total obstetricians and gynecologists, orthodontists, and oral and maxillofacial surgeons. pharmacists, respiratory therapists, and medical
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Thomas Jefferson University and Thomas Jefferson University Hospitals are committed to excellence in the delivery of patient care, educating the health professionals of tomorrow and discovering new knowledge. As one of the most distinguished medical institutions in the country, our history is filled with outstanding people and accomplishments. Diversity, inclusion and cultural competence are critical components of our mission and we celebrate the uniqueness of each of our employees every day. To learn more about Jefferson visit www.jeffersonhr.org To apply online visit Recruit.jefferson.edu
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THOMAS JEFFERSON UNIVERSITY AND HOSPITALS
March 2015
equal opportunity employment journal
Office and administrative support occupations, such as general office clerks ($27,750), accounted for many jobs and had relatively low wages in this detailed industry in May 2013. Health diagnosing and treating practitioners, including general dentists ($148,270), also had many jobs, but these occupations had some of the highest median annual wages of any occupations. Projected new jobs. Between 2012 and 2022, BLS projects offices of health practitioners to add about 1.2 million jobs. Medical secretaries is projected to add the most jobs in this detailed industry: 123,800 jobs over the decade. In addition to the occupations above, registered nurses, physical therapists, billing and posting clerks, and first line supervisors of office and administrative support workers also are projected to add many jobs in this detailed industry.
Nursing and Residential Care Facilities
Workers in this detailed industry provide care around the clock, so shifts are common. And schedules can include holidays and weekends. Employment. The occupations listed by group here made up about 69 percent of total employment in nursing and residential care facilities in May 2013: Community and social service • Social and human service assistants Health diagnosing and treating practitioners • Registered nurses Health technologists and technicians • Licensed practical and licensed vocational nurses (LPNs and LVNs) Healthcare support
• Home health aides • Nursing assistants Food preparation and serving • Institution and cafeteria cooks • Non-restaurant food servers Personal care and service • Personal care aides • Recreation workers Building cleaning • Maids and housekeeping cleaners Occupational wages. May 2013 median annual wages in nursing and residential care facilities ranged from $18,780 for dining room and cafeteria attendants and bartender helpers to more than $122,450 for chief executives, BLS data show. Many of the occupations in nursing and residential care facilities, including maids and housekeeping cleaners ($20,240), had wages that were lower than the median for all occupations in May 2013. Among the higher paying occupations are health diagnosing and treating practitioners, such as physical therapists ($87,140). Projected new jobs. BLS projects about 760,700 new jobs to be created in nursing and residential care facilities over the 2012–22 decade. Nursing assistants is projected to add the most jobs of any occupation in this detailed industry: 142,700 jobs over the decade. In addition to the occupations in the chart, other occupations projected to add many jobs in this detailed industry include non-restaurant food servers, maids and housekeeping cleaners, institution and cafeteria cooks, social and human
Page 31
service assistants, and recreation workers.
Home Healthcare Services
Workers in this detailed industry often enjoy visiting people in their residences rather than attending to them elsewhere. “When you work in home healthcare, you spend time with patients in a more natural setting,” says Brummett. “And you tend to have more control over your schedule.” Employment. The five occupations listed in the groups below accounted for about 77 percent of home healthcare services jobs in May 2013: Health diagnosing and treating practitioners • Registered nurses Health technologists and technicians • Licensed practical and licensed vocational nurses (LPNs and LVNs) Healthcare support • Home health aides • Nursing assistants Personal care and service • Personal care aides Occupational wages. May 2012 median annual wages in home healthcare services ranged from $18,580 for personal care aides to $137,660 for chief executives, BLS data show. Some of the largest occupations in home healthcare services—such as home health aides ($20,510)—pay relatively low wages. Higher paying occupations, such as pharmacists ($112,320), accounted for fewer jobs. Projected new jobs. Home healthcare services is projected to add about 715,700 jobs between 2012 and 2022, according to BLS. Home health aides is projected to add nearly one-third of those new jobs—about 214,300 jobs over the
Together,
The Best in Care
The William S. Middleton Memorial Veterans Hospital is a highly affiliated acute care facility providing comprehensive tertiary care in medicine, surgery, neurology, and psychiatry. At William S Middleton Memorial Veterans Hospital, we strive to hire only the best! As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. If you have what it takes, apply online for one of our available positions:
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Heart of Lancaster Regional Medical Center and Lancaster Regional Medical Center are two community hospitals dedicated to providing the highest quality care to Lancaster County residents. We offer state-ofthe-art technology in a friendly atmosphere - and a supportive team of physicians, nurses, technicians, and staff members who work together to provide exceptional compassionate care. Each of our hospitals has been designed to provide a broad spectrum of care, and meet the needs of the community we serve. We offer you the flexibility to choose the career path, location and environment that makes sense to you, both personally and professionally. We are committed to Equal Opportunity Employment, regardless of race, religion, sex, national origin, veteran status, age, or disability, and encourage all to apply.
To learn how you can join our outstanding team, please visit each facility online.
WILLIAM S. MIDDLETON MEMORIAL VETERANS HOSPITAL 2500 OVERLOOK TERRACE | MADISON, WI 53705 The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
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equal opportunity employment journal
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Wages for health technologists and technicians—the occupational group with the most jobs in outpatient, laboratory, and other ambulatory care services—varied considerably. Psychiatric technicians ($23,130), for example, had relatively low median annual wages in this detailed industry in May 2013. But nuclear medicine technologists ($71,000) had median annual wages that were higher than the median for all occupations. Projected new jobs. BLS projects outpatient, laboratory, and other ambulatory care services to add about 522,300 jobs between 2012 and 2022. Registered nurses are projected to add the most jobs, about 59,800, in this detailed industry over the decade. Although not shown in the chart, medical secretaries, medical and health services managers, medical and clinical laboratory technologists, and substance abuse and behavioral disorder counselors are also projected to add many jobs in this detailed industry.
Getting Started in Healthcare
There are lots of ways to start a career in healthcare. Specific skills, education and training, and other preparation—such as licenses, certification, or registration—are often required.
There are lots of ways to start a career in healthcare. Specific skills, education and training, and other preparation—such as licenses, certification, or registration—are often required.
Skills
Good people skills are essential, because workers in the healthcare industry spend a lot of time interacting with patients and colleagues. Workers also need patience and emotional stability. “You really have to care about people,” says Brummett. “It’s that compassion, that empathy, decade. that makes people good at their jobs.” Other occupations projected to add many jobs in this detailed industry, It’s also important to be a team player, as these workers collaborate in addition to those in the chart, are general office clerks, medical and when delivering care. Being able to communicate with people of diverse health services managers, physical therapists, healthcare social workers, backgrounds is also key. and occupational therapists.
Outpatient, Laboratory, and Other Ambulatory Care Services
Schedules and working conditions for occupations in this detailed industry vary. Jobs in outpatient care centers and medical and diagnostic laboratories, for example, often involve standard work hours in routine settings. In contrast, jobs in ambulance services can have unpredictable work hours and settings, because emergencies can happen anytime and nearly anywhere. Employment. Only three occupations had enough employment to make the cutoff of more than 50,000 jobs each in outpatient, laboratory, and other ambulatory care services in May 2013. The occupations in these groups made up about 24 percent of total employment in this detailed industry: Health diagnosing and treating practitioners • Registered nurses Health technologists and technicians • Emergency medical technicians (EMTs) and paramedics Healthcare support • Phlebotomists Occupational wages. According to BLS, May 2013 median annual wages in outpatient, laboratory, and other ambulatory care services ranged from $21,540 for personal care aides to more than $187,200 for psychiatrists and surgeons.
Education and Training
Building the foundation for a career in healthcare often starts long before you prepare for a specific occupation. As early as high school, you should study algebra, biology, chemistry, and related subjects. “Taking math and science classes is important to just about any health profession,” says Adams. In addition, most occupations in healthcare require education beyond high school. But the paths people take to enter an occupation vary. For example, there are several ways to become a registered nurse. Many registered nurses prepare by earning an associate’s degree or a bachelor’s of science degree in nursing. Other registered nurses earn a diploma from an approved nursing program or a master’s degree in nursing. There are lots of education programs for careers in healthcare. Make sure a school’s credentials are up to date and that their program has a good reputation before you sign up. “Do your research,” says Hahn. “You don’t want to pay more than you should for a degree you need, only to find out that no hospital will sponsor you for a residency.” In addition to education, some healthcare occupations require on-thejob training—such as a residency, employer-sponsored training program, or informal training combined with experience on the job. Other occupations require work experience in a related occupation. BLS helps to clarify occupational requirements by assigning the typical level of education or training workers need to attain competency and
Working with and for America’s Veterans is a privilege and we pride ourselves on the quality of care we provide. In return for your commitment to quality health care for our nation’s Veterans, the VA offers an incomparable benefits package. By working for the largest, most technologically advanced integrated health care system in the Nation, you’ll have access to a wider range of opportunities and leadership positions at your fingertips. View and apply online for current career opportunities at one of the following locations:
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Sioux Falls VA Health Care System • HR Mgmt. Service • 2501 West 22nd Street • Sioux Falls, SD 57105 VA Black Hills Health Care System • 113 Comanche Road • Fort Meade, SD 57741 The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
www.siouxfalls.va.gov • www.blackhills.va.gov
March 2015
equal opportunity employment journal
prepare for entry-level positions in a particular occupation. Each occupation is assigned to one of the following levels of education. Less than high school. Occupations in healthcare that require less than a high school diploma often involve basic tasks, such as cleaning rooms, dressing and bathing patients, and preparing or serving food. • Cafeteria, food concession, and coffee shop counter attendants • Dining room and cafeteria attendants and bartender helpers • Home health aides • Institution and cafeteria cooks • Janitors and cleaners, except maids and housekeeping cleaners • Maids and housekeeping cleaners • Non-restaurant food servers • Personal care aides • Restaurant, lounge, and coffee shop hosts and hostesses Although these occupations do not have any formal education requirements, they typically require short-term on-the-job training of 1 month or less. High school diploma or equivalent. With a high school diploma or the equivalent, your employment options in healthcare are largely in office and administrative support. • Billing and posting clerks • First-line supervisors of office and administrative support workers • General office clerks • Interviewers, except eligibility and loan • Medical secretaries • Pharmacy technicians • Receptionists and information clerks • Secretaries and administrative assistants, except legal, medical, and executive • Social and human service assistants • Substance abuse and behavioral disorder counselors Most of these occupations require short term on-the-job training, but there are a few exceptions. Medical secretaries, pharmacy technicians, and substance abuse and behavioral disorder counselors typically need moderateterm on-the-job training (1 to 12 months), and
first-line supervisors of office and administrative support workers typically need fewer than 5 years of work experience in a related occupation. Postsecondary non-degree award. Some healthcare support occupations and health technologists and technicians require a postsecondary non-degree award, such as a certificate. These programs may last from a few weeks to 2 years. • Dental assistants • Emergency medical technicians and paramedics • Licensed practical and licensed vocational nurses • Medical assistants • Medical records and health information technicians • Nursing assistants • Phlebotomists • Psychiatric technicians
There many ways to start a career in healthcare. Specific skills, education and training, and other preparation—such as licenses, certification, or registration—are often required. • Surgical technologists Associate’s degree. Health technologists and technicians and health diagnosing and treating practitioners are among the occupations you can prepare for with an associate’s degree. Associate’s degree programs usually require at least 2 years of academic study beyond high school. • Dental hygienists • Medical and clinical laboratory technicians • Nuclear medicine technologists
Page 33
• Radiologic technologists • Registered nurses • Respiratory therapists As described previously, there are multiple paths to occupational entry for registered nurses. However, BLS assigns associate’s degree as the typical education workers need to prepare for entry-level jobs as a registered nurse. Bachelor’s degree. You may qualify for several types of occupations in the healthcare industry with a bachelor’s degree, including those in management. • Chief executives • Medical and clinical laboratory technologists • Medical and health services managers • Recreation workers To become a chief executive, you also typically need 5 years or more of work experience in a related occupation. Master’s degree. Health diagnosing and treating practitioners are among the occupations that require education beyond a bachelor’s degree, such as a master’s degree (1 or 2 years of additional study). In this list, healthcare social workers is the only occupation that is not in that occupational group. • Healthcare social workers • Nurse anesthetists • Nurse practitioners • Occupational therapists • Physician assistants Doctoral or professional degree. To work in many of the highest paying occupations in healthcare, you need a doctoral or professional degree. Completing a doctoral degree, such as a Ph.D., usually takes at least 3 years of full time academic work after earning a bachelor’s degree. Completing a professional degree, such as an M.D., usually takes at least 3 years of full-time study after earning a bachelor’s degree. Of the occupations listed below, medical scientists is the only one that BLS assigns doctoral degree as the typical education for entry-level jobs. Professional degree is assigned for the other occupations. • Anesthesiologists • Family and general practitioners continued on page 35
Apply online at www.sunburyhospital.com 350 North 11th Street • Sunbury, PA 17801
Brooke Glen Behavioral Hospital is an equal opportunity employer. We are committed to creating a corporate culture which promotes integrity as a fundamental basis for all decisions by its employees and those with whom the company deals. To find out about employee opportunities, please visit:
www.brookeglenhospital.com Brooke Glen Behavioral Hospital 7170 Lafayette Avenue • Fort Washington, PA 19034
We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.
Together, we are improving lives. McLean Hospital, a leader in the evaluation and treatment of patients with mental and addiction illnesses is now hiring in all areas. As the largest psychiatric teaching hospital of Harvard Medical School, McLean provides an array of specialized mental health and substance abuse services.
View job openings and apply online at
www.mcleanhospital.org Equal Opportunity Employer
www.eoejournal.com
U.S. News & World Report ranked McLean Hospital first among all freestanding psychiatric hospitals. McLean Hospital is the largest psychiatric affiliate of Harvard Medical School and a member of Partners HealthCare.
equal opportunity employment journal
Benefis Health System is Montana’s premier health system and the largest health care community in the state. Please visit www.benefis.org for more information. Benefis Health System 1101 26th Street South Great Falls, MT 59405 406-455-5175
Benefis Health System is an Equal Opportunity Employer
N
avCom Defense Electronics, Inc. is a high quality design and manufacturer of altimetry systems, navigation systems and test equipment for the Department of Defense.
9129 STELLAR COURT • CORONA, CA 92883-4924
www.navcom.com We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.
Crawford Central School District is an equal opportunity education institution and will not discriminate on the basis of race, color, national origin, sex and handicap. Visit www.craw.org to view current openings and application procedures.
11280 Mercer Pike Meadville, PA 16335 Job Line: 814.337.4501 Fax: 814.333.9795
The City of Normandy is a municipal governmental entity that exists to provide public service. Those services must be delivered by an organization that is reflective of the community it serves.
Learn more about us at: www.cityofnormandy.gov 7700 Natural Bridge Road • Normandy, MO 63121 • EOE
Since 1983, Four Seasons Environmental, Inc. has offered consulting services that help its clients save money, whether it is through high performance equipment operations, more efficient maintenance practices, energy efficiency or other avenues. As a veteran-owned business, FSE is privileged to provide consulting expertise that help its clients to be more efficient, including Facility Commissioning, Energy Savings Services, HB 264 Consulting and LEED Consulting Services. Learn more about us and our current openings at:
www.fseinc.net
43 NEW GARVER ROAD • MONROE, OH 45050
We are an institutional, commercial, full-facility operation and maintenance contractor and equal opportunity employer including protected veterans and individuals with disabilities.
www.eoejournal.com
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March 2015
Thompson Health, an affiliate of the University of Rochester Medical Center, is a highly respected community health system. We have some of the finest medical technology and staff in all of upstate New York. Visit www.thompsonhealth.com and browse our “Careers” section for a full listing of our job descriptions, benefits and employment information, and to apply online. 350 PARRISH STREET — CANANDAIGUA, NEW YORK 14424 We are an Equal Opportunity Employer and do not discriminate based on race, color, gender, age, disability, religion, marital status, citizenship, national origin, sexual preference, or veteran status.
5355 West Taft Road • North Syracuse, NY 13212 Please submit applications online at:
www.nscsd.org
We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.
Tosoh Bioscience, Inc. (TBI) provides highly sophisticated diagnostic systems to doctor’s offices, hospitals and reference laboratories.
Equal Opportunity Employer M/F/D/V
The employee work environment is fast-paced, challenging and offers opportunities for personal growth and career advancement. TBI employees are focused on the collective vision of providing quality products and services through innovation. For information regarding job openings at TBI, or to submit an application, please visit the Tosoh Jobs Portal online at: www.tosoh.iapplicants.com Learn more about us at: www.tosohbioscience.com 6000 Shoreline Court • Suite 101 • South San Francisco, CA 94080
For current positions, visit
deltadentalins.com and click on CAREERS
EOE/AA
We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin, or disability.
March 2015
equal opportunity employment journal
continued from page 33
• General dentists • General internists • General pediatricians • Medical scientists, except epidemiologists • Obstetricians and gynecologists • Oral and maxillofacial surgeons • Orthodontists • Pharmacists • Physical therapists • Psychiatrists • Surgeons Many of these occupations also require a residency—on-the-job training that is often required for state licensure or certification. Residency programs typically last from between 1 to 2 years for dental specialties and pharmacists to between 3 to 8 years for physicians and surgeons. Other preparation Workers in some healthcare occupations need a state-issued license, certification, or registration. Other ways to get ready for a healthcare career include gaining firsthand experience and learning more about careers. Licenses, certifications, and registrations. To work in some healthcare occupations—especially those that treat or care for patients—workers need a license, certification, or registration. Requirements may differ by state, depending on the occupation. For example, all states require physicians and surgeons to be licensed, but states vary in their requirements for nursing assistants. In some states, nursing assistants must be on a state registry; in others, they must become certified nursing assistants. Earning a license, certification, or registration often involves completing an approved education or training program and passing a competency exam. Sometimes, workers must also pass a background check, and people with a criminal history might not be eligible to work in certain occupations. Career exploration. As with most industries, getting practical experience in healthcare is usually helpful for deciding on—or against—a career. “It’s not like what you see on TV,” says Hahn. “Some people get into it and discover it’s not for them.” Volunteering, part-time jobs, and internships are great ways to get a feel for what healthcare work is really like—and to gain knowledge and start making contacts. “Ask family members or guidance counselors if they know of anyone who works in healthcare,” says Drake. “Start to network, and ask workers for informational interviews to find out about entry-level positions.” The more you know about the occupations in healthcare, the easier it will be to identify those that best fit your interests and skills.“Learn about what each of the health professions does,” says Adams. “A lot of times we have our own perceptions about what people do, which may not be accurate.” Deciding on a healthcare occupation to pursue could be the starting point to a rewarding career. “Knowing that every day you’ve made someone’s life better,” says Adams, “there’s a huge value to that.”
For More Information
The occupations in this article aren’t the only ones with jobs in healthcare. Many other occupations have thousands of jobs in the industry. For example, cardiovascular technologists and technicians—although not discussed in this article—are employed in settings such as hospitals, offices of health practitioners, and outpatient, laboratory, and other ambulatory care services. In addition, jobs in the occupations mentioned in this article exist in industries outside of healthcare. For example, pharmacists work in department stores, grocery stores, and health and personal care stores as well as in hospitals, offices of health practitioners, and other healthcare industries. Learn more about the occupations in this article, and hundreds of others, in the Occupational Outlook Handbook. You’ll find the OOH online at www.bls.gov/ooh. Public libraries also have resources on careers, including those in healthcare. Article provided by the Bureau of Labor Statistics
• Bedford
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equal opportunity employment journal
March 2015
Interview with A Health Educator
A
Health educators facts from the Bureau of Labor Statistics: • May 2011 wage and salary employment: $56,610 • 2010–20 projection: 37 percent growth (much faster than average) • May 2011 median annual wage: $47,940 • May 2011 top employing industries: Hospitals, local and state governments, individual and family services, and outpatient care centers
by Kathleen Green
mentor made the difference at the start of Thuy Vu’s career. If not for the encouragement of her mentor, Thuy wouldn’t have pursued the master’s degree that is critical to professional development in her field. In her jobs at the University of Washington and the Fred Hutchinson Cancer Research Center, Thuy coordinates and directs projects related to cancer research. The jobs overlap, with both focusing on analyzing data and sharing research results for preventing cancer and promoting good health. Although the U.S. Bureau of Labor Statistics (BLS) classifies the type of work Thuy does as that of a health educator, her job tasks differ from most of the health educators she knows. Other health educators with whom Thuy collaborates have more direct interaction with patients than she does in her research-based work. Job guidance from a mentor can be helpful. But it was especially important to Thuy, whose mentor helped her from the beginning to become involved in research and in promoting good health. In an occupation like Thuy’s, which can vary from one job to another, under-
standing why her work matters was a key factor in pursuing this career.
What Do You Do?
I research cancer prevention and promote good health, help communities understand research data and how to use it, and promote best practices (ways of doing the same thing in different situations) that are based on evidence. I work with academic researchers, healthcare professionals, community groups, and state and local health departments. For example, one of my projects is to evaluate a national colorectal cancer screening program. (A screening is a type of exam to detect disease in people, even when they have no symptoms.) There are guidelines that outline evidencebased strategies for promoting colorectal cancer screening. I’m working with a team to identify which strategies the states are using and to study how states are adapting and using the strategies. We hope this information helps us to understand ways that these strategies can be used with different populations and in different settings to increase colorectal cancer screening rates.
Signature HealthCARE, LLC and affiliates At Signature, we know your passion for celebrating life is as much of who you are as what you do. It’s why we foster an environment of resident-centered care where sharing the joy of life is as important as caring for it. Join us, for this opportunity to enrich a life, while enriching your own. For career opportunities visit us at: www.mysignaturejourney.com Signature Healthcare LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
6339 Mill Street Rhinebeck, NY 12572 Fax Resumes to: 845-876-2020
www.astorservices.org
Astor Services for Children & Families is a voluntary, nonprofit agency sponsored by Catholic Charities of the Archdiocese of New York, providing a range of services for children and their families regardless of race, creed or national origin, serving Dutchess, Orange, Ulster, & Bronx counties. For employment consideration including psychiatrists, psychologists, social workers, and nurses please submit your resume/cv along with copies of certification and licensure to hr@astorservices.org. Astor Services for Children & Families is an Equal Opportunity Employer, and does not discriminate against employees and applicants for employment on the basis of race, color, creed, natural origin, gender, actual or perceived age, citizenship, alienage, disability, marital status or sexual orientation, or as further provided by governing law applicable to the employee’s work location.
OAK VALLEY HOSPITAL
350 South Oak Avenue • Oakdale, CA 95361 • EOE Current openings include full-time, part-time and per diem positions. If you would like to join our team, please email your resume to Brian Beck - VP Human Resources at bbeck@ovhd.com. For more information visit:
www.oakvalleycares.org
Time for a change? DISCOVER SOMETHING NEW WITH GEORGIA REGENTS UNIVERSITY AND HEALTH SYSTEM.
NOW HIRING! Georgia Regents University and Health System is a unique blend of the old and the new, the traditional and the innovative. We believe that our city has a tremendous impact around the world because of our employees. We pride ourselves on hiring the very best. Visit us online at gru.edu/jobs.
gru.edu
March 2015
equal opportunity employment journal
How Did You Get These Jobs?
Through networking and word of mouth. But the work I do now has evolved from what I was originally hired to do. Initially, my experience was in designing educational, intervention, and recruitment materials that would be tested in the field. Now, my focus is more on evaluating and sharing results.
How Does Your Education Tie In?
My bachelor’s degree is in political science, with a minor in public health and community medicine. The job tasks themselves reflect my minor field of study, but the political science gives me an understanding of the policy behind the work. I also have an MPH (master of public health) degree with training in the social and behavioral sciences. During grad school, I held a graduatestudent appointment that required a practicum (supervised, hands-on experience) at a cancer research center. I had been exposed to a lot of the MPH curriculum before grad school because of my job, but grad school brought together everything I’d already been doing and gave me the perspective to fully understand it. The only reason I have my MPH is because of my mentor, Deb, who was the principal investigator of a research group I was part of. Deb made me understand the importance of having a graduate degree in this field. I had no interest in going back to school after college until she encouraged me to get my master’s.
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firm. The head of the firm was very helpful to me when I got an offer elsewhere for a fulltime “ . . .get hands-on experience job. He took on a “big brother” role to help me with things like negotiating a salary and benthrough a practicum, internship, efits. The job itself didn’t necessarily influence or volunteer opportunity.” my future career plans. But what was meaningful to me was having someone be so supportive Deb was a phenomenal mentor who took the even as I was leaving. I got that same kind of nurturing of younger staff very seriously. I felt support, and more, from Deb later on. like I was such a priority in her life. Along with What Else Led You To helping me develop in my career, she taught Your Current Job? Once, when I was almost finished with my me to have confidence in myself, nurtured my bachelor’s, I was home on break and talking interests, and counseled me. Deb really gave me about school. Someone asked what I was inter- opportunities that made me understand the world ested in, and I said, “Psychology.” After I got of research and working with communities. back to school, I wondered why I’d said that—I was a political science major and had taken only one psychology class. But I think I knew even then that I had an interest in understanding behavior. And in the field, in my job, working in the community, the behavioral science part has been a critical piece. The hard part about science is that what works in research works in a vacuum. But interacting with other people is what’s illuminating and informative. It’s the human part that can really throw a wrench in the scientific data.
Any Surprises Along The Way?
The piece that’s been most surprising to me is the value placed on mentoring in the academic research community. I’m humbled by the passion and seriousness of mentors, especially the degree of their dedication in helping younger What Was Your First Job researchers to grow. I’m where I am today out of College? I had a temporary job with a small accounting because of Deb.
What’s Your Best Advice?
Actively peruse job postings to strengthen your skill set. If you see a posting for a job that you think looks interesting, dissect it to see what the job really is, what skills are required, and what is required to get those skills. Try to build up your skill set based on those known criteria, or at least study the job posting and know what’s involved so you can speak intelligently about it. Beyond that, get hands-on experience through a practicum, internship, or volunteer opportunity. More broadly, my advice is to find somebody who is willing to take you under his or her wing to teach you and support you. Ideally, a mentor might be able to provide opportunities to grow, but it’s important to understand that a mentor’s job is not to get you, or give you, a job. A good mentor can be invaluable in jumpstarting a career. Article provided by the Bureau of Labor Statistics
BE PART OF AN UNBREAKABLE BOND The VA St. Louis Health Care System provides inpatient and ambulatory care in medicine, surgery, psychiatry, neurology, and rehabilitation, and many other subspecialty areas. It is a two-division facility that serves veterans and their families in east central Missouri and southwestern Illinois. Working with and for America’s veterans is a privilege, and we pride ourselves on the quality of care we provide. If you have what it takes, please consider applying for one of our available positions. For additional information, please contact our Human Resources Management Service at (314) 488-8252. For more information visit us at: www.stlouis.va.gov/careers The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.
At Lehigh Valley Health Network, the deep connection we have with our patients and with each other is undeniable. In fact, we rely upon each other’s strengths and passion to deliver exceptional patient satisfaction and high-quality service each and every day. Join us and experience our commitment to teamwork firsthand—how it inspires us to bring better health care to the communities we serve.
Lehigh Valley Hospital has ranked among U.S. News & World Report’s “Best Hospitals” for 19 consecutive years.
Please visit us at jobs.lvhn.org to learn more about our current career opportunities.
JOHN COCHRAN DIVISION
915 North Grand Boulevard • St. Louis, MO 63106
JEFFERSON BARRACKS DIVISION 1 Jefferson Barracks Drive • St. Louis, MO 63125
We are committed to equal employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law.
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equal opportunity employment journal
March 2015
Top 10 Jobs in Information Technology I
by Veronica C.
nformation technology–often shortened to just IT–is a buzz phrase you’ve probably heard ad nauseum if you happen to work with IT personnel or went to school for anything related to computers. IT workers are highly specialized in their field, which is probably why they’re often just called “IT nerds.” They like what they do and understand it inside and out. IT workers are also essential to just about every modern business model. If a company relies on phones and emails, chances are that there’s an IT professional behind it all making sure the cogs in the machine function properly. So what’s the real benefit of being the behind-the-scenes technological lifeblood of a company? Excellent pay is your reward, more often than not. As the economy finds its footing and more jobs open up, expect the requirements of IT professionals to be vast as ever. Consider these 10 leading fields and their median salary ranges.
As the economy finds its footing and more jobs open up, expect the requirements 1. IT Consultant Ranking number 13 of IT professionals to be vast as ever.
it sounds. In this position, your job is to evaluate the systems and do the research that no one else entirely understands. As CNN puts it, everyone from local startups to the Fortune 500 companies need IT consultants to help them figure out the cheapest and fastest ways to run computers better. Education: A bachelor’s degree in computer science definitely helps, like most positions on this list. CNN also recommends that an IT consultant specialize in a niche category to help focus on the kind of experience he or she gets. Salary: $96,400, according to CNN.
2. Cloud Architect
You’ve heard of cloud computing of course. Although that storage space existing in the ether can’t be touched literally, it still needs to be organized and given an architecture. That’s what this job is for. Education: A bachelor’s degree. Salary: $112,000, making it one of the highest paying IT jobs.
3. Computer Forensic
on CNN’s most Investigator recent Best Jobs in America list, the work Computer crime detectives – The Best of being an IT consultant is as vague as Schools reports that computer forensic
At Saint Vincent, we believe that our ability to provide high quality care is made possible by our most valuable resource—our associates. In order to continue to provide exceptional care, our associates deserve a positive work environment. A work environment that provides them with the right tools, the right educational opportunities and the right benefits to help them succeed both personally and professionally.
changing lives... every day.
To learn more about us and our current openings, visit our website at: AHN.org/Careers
Jo te in o se ach ur 2 ve ing 8 n c h 3-b om osp ed mu ita nit l or y c on lin e ics of . ou r
232 West 25th Street • Erie, PA 16544 • Equal Opportunity Employer
TUCSON, ARIZONA
Any job can provide you with a paycheck and benefits, but a job with Hillcrest HealthCare System will give you so much more. Your expertise, skills and knowledge will play an active and important role in providing high quality healthcare to an extensive patient base. And in doing so, you will gain the satisfaction that comes with helping people improve their health and their lives. At Hillcrest, we are changing lives, and we’d like you to join us.
Hillcrest.jobs illings Clinic is a not-for-profit organization structured as a B medical foundation with more than 3,700 employees, including over 385 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice, a 285-bed hospital, and an assisted living and rehab center. Recognized for excellence with Magnet™ designation. For more information about us and to apply online, go to:
www.billingsclinic.com
801 NORTH 29TH STREET • BILLINGS, MT 59101 Billings Clinic is committed to the principles of Equal Employment Opportunity. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.
March 2015 investigators search for, identify and evaluate information from computer systems, often for trial evidence. Education: TBS says that you’ll need a degree in computer forensics, information security or cyber security. Certification from a computer examiner board also helps. Salary: $64,000 according to TBS.
4. Health IT Specialist
Health IT is a blossoming field, especially with major changes going on in healthcare due to the Affordable Care Act and the gradual transition to electronic health records. Health IT specialists will mix computer knowledge will record-keeping skills, but specialties in medical coding, billing and cancer registry are also in demand, according to TBS. Education: While some health IT jobs require only an associate degree and/or certification, supervisory technician positions call for bachelor’s and master’s degrees. Salary: $45,000, according to TBS.
5. M obile Application Developer
Chances are that you and most people you know have smartphones and/or tablet computers. According to CareerRealism, the use of mobile tech is predicted to exceed personal computers at some time in 2013, so businesses are more heavily relying on IT professionals with experience in this field than ever before. Using basic coding languages, developers will create programs for future iOS and Android devices. Education: A bachelor’s in software engineering, computer science, mobile computer or related fields, according to TBS. Salary: $90,000 with high growth outlook, reports TBS.
equal opportunity employment journal
degree programs, but many web developers are self taught 10. Data Modeler and use their “portfolios” to win positions. Another position that translates poorly without jargon, Salary: $90,000, according to TBS. these IT professionals create data designs and define relationships between data fields, according to TBS. 7. Software Engineer Like video games? Want to design the next Facebook? Since any company’s data is vital, it’s modeling needs This is for you. Software engineers are behind all the to work perfectly – a more complex task as reliance on programs we run on our mobile devices and personal computers grows. Education: Bachelor’s degree in computer science, computers – and there is a very wide range of niche fields mathematics or IT—plus on-the-job experience, says TBS. you can work in. Salary: A hefty $103,000, according to TBS. Education: According to TBS, a bachelor’s degree in software engineering or a related field is best. Article source: www.experience.com Salary: $89,000 according to TBS. Join our award-winning team at UW
8. I nformation Technology Vendor Manager
Slightly more hands-off compared to some tech positions, vendor managers oversee supply when it comes to software and hardware. This can mean anything from Microsoft’s latest word processor to health IT programs for hospitals. Education: Computer science degrees are helpful, but a deep understanding of business or even an MBA could clinch a job. Salary: $88,000, reports TBS.
1550 North 115th Street Seattle, WA 98133 Fax: 206-368-1990
Sound confusing? Geographic information systems are complicated, but exciting and getting more so every day. GIS tech uses geographic data to evaluate and communicate trends and patterns in visually stylish and comprehensive ways, according to CareerRealism. Education: Certificate programs and degrees both improve job outlook. Salary: Up to $84,000, according to CareerRealism.
Florida Health Care Plans located in beautiful Daytona Beach, FL employs over 900 employees with varied skills and talents. FHCP offers challenging careers and an excellent benefit package. A listing of current job openings and access to online application processing can be found at www.fhcp.com.
Florida Health Care Plans recognizes the value of diversity and we are proud to be an equal opportunity/affirmative action employer and are committed to employ and advance in employment qualified Individuals with Disabilities and protected Veterans. 1340 Ridgewood Avenue • Holly Hill, FL 32117
www.fhcp.com
Medicine - Northwest Hospital & Medical Center. We’re proud of the acclaim we’ve received for our excellence in patient care and safety. View and apply online today!
www.nwhospital.org UW Medicine - Northwest Hospital & Medical Center is committed to employing a diverse workforce. EOE/AAP.
9. Geospatial Professionals
School of Medicine
learner centered discovery driven globally engaged patient & family focused
The mission of the Western Michigan University School of Medicine (WMed) is to advance the health of humanity through excellence in medical education, clinical care, research, and service. These pursuits are interdependent and together assure optimal care for today and hope for tomorrow. WMed is located in a familyfriendly, culturally-rich academic community is situated in beautiful southwest Michigan, centrally located between Chicago and Detroit.
WMed is an 1000 Oakland Drive Kalamazoo, MI 49008-1284 Equal Opportunity Employer. (269) 337-4400 http://med.wmich.edu
Sutter Lakeside Hospital and Center for Health is a 25-bed critical access hospital serving the health care needs of residents of Lake County and its surrounding communities. Our beautifully landscaped campus houses medical-surgical beds, an intensive care unit and a new 29.000 square foot state-of-the-art emergency room and surgical center. Other specialized care services are offered through our Family Birth Center, Physical Therapy Center, and Family Medicine Clinic.
6. Web Developer
Web developers are jacks of all trades. They create web pages, web applications and web content, but their skillset requires them to have excellent understanding of what makes a good operating system, what the average surfer finds visually stimulating and how to optimize sites for mobile tech, among numerous other skills. They also need proficiency in Web languages, like HTML and Javascript. Education: TBS reports that the road to web design can be learned through accredited
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For a list of current openings in Lakeside, please visit our employment website to apply online at: www.sutterhealth.org/employment Or you can e-mail the recruiter at bledsoel@sutterhealth.org with any questions.
Live on the Lake in Beautiful Northern California!
VA Long Beach Healthcare System 5901 East 7th Street • Long Beach, CA 90822 The VA Long Beach Healthcare System is one of the most diversified tertiary health care providers in the VA. It is a teaching hospital, providing a full range of patient care services, with state-of-the-art technology as well as education and research. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and 1000 Oakland Drive • Kalamazoo, MI 49008-1284 • (269) 337-4400 deserving people - our Veterans. VA offers generous http://med.wmich.edu paid time off and a variety of predictable and flexible scheduling opportunities. For more information about us and our current vacancies, please visit: www.longbeach.va.gov EOE
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equal opportunity employment journal
March 2015
Feds Look To Boost Disability Employment
A
by Shaun Heasley
new advisory committee is in the works that will be tasked with an existing program that allows employers granted special Labor helping government officials improve job prospects for people Department certificates to pay workers with disabilities less than with developmental disabilities across the country. minimum wage. The U.S. Department of Labor is soliciting nominations for individuals “Individuals with disabilities can make significant contributions to our to serve on the panel known as the National Advisory Committee on workplaces,” Perez said. “This advisory committee will help American Increasing Competitive Integrated Employment for Individuals with Job Centers, Workforce Development Boards and vocational rehabilitaDisabilities. tion agencies nationwide work collaboratively to promote employment Established under the Workforce Innovation and Opportunity opportunities for this pool of talented workers.” Act, which was signed into law in July, the committee will make recomBeyond establishing the panel, the new workforce law makes significant BOS032161B 1 4/30/2014 EQUAL OPPORTUNITY EMPLOYMENT JRNL mendations to Secretary of Labor Thomas Perez. changes to the transition from school to work for students with disabilities 4.2500 NCAPONE The group will focus on ways to enhance competitive, integrated 3.8000 and xlimits who is eligible to work for less than the federal minimum wage employment opportunities for people with intellectual, developmen-dm of $7.25 per hour. Lahey tal and other significant disabilities, the agency said. The panel will Article source: www.disabilityscoop.com, the premier source for developmental disability news. also be asked to weigh in on oversight and implementation of MCH is a 25-bed Critical Access Hospital offering Medical, Surgical and Intensive Care; Obstetrics; Pediatrics; and Mental Health services. In addition, a wide variety of outpatient services are available, including Pulmonary, Cardiac and Physical Rehabilitation; 24-hour Emergency Care; a fully equipped laboratory; and an extensive Radiology department. At Monadnock our values are deeply rooted in the shared experience of community within Peterborough, NH and the surrounding towns. We are committed to providing excellence in health care. We invite you to learn more and to apply on-line:
www.monadnockhospital.org
Lahey Hospital & Medical Center is a physician-led, nonprofit group practice.
mch.recruiter@mchmail.org • www.monadnockhospital.org • An Equal Opportunity Employer
At Lahey Hospital & Medical Center, patient care always comes first. Because of our focus on excellence in patient care, Lahey Hospital & Medical Center continues to attract the best people across all departments and disciplines. To learn more about Lahey Hospital & Medical Center and to apply, please visit Careers on our website:
www.lahey.org 41 Mall Road, Burlington, MA 01805
Lower Keys Medical Center is a comprehensive regional healthcare resource committed to the delivery of consistent quality services in a safe and fiscally responsible manner that meet the needs of patients, physicians, employees and our community; and to the maintenance of an environment that encourages individual development, teamwork and pride with compassion and respect for each person. Our commitment to diversity is demonstrated through strategic initiatives aimed at providing training and awareness to our employees, hiring people of diverse backgrounds at all levels in our hospital. For career opportunities at LKMC, visit our website at www.lkmc.com. Lower Keys Medical Center is An Equal Opportunity Employer.
We are an EEO/AA/Minorities/Females/Disabled/Veterans. We are proud to reflect the diverse communities that we serve.
If you’re looking for a challenging career, DentaQuest is looking for you. www.dentaquest.com
Our Commitment to Diversity and Inclusion Our Vision We value the inclusion of all each person brings to the company.
Reasons to work for DentaQuest
We recognize the strategic, economic, and customer value of a diverse a part of our everyday culture.
We have openings in: Client Services Finance
LOWER KEYS MEDICAL CENTER 5900 College Road • Key West, FL 33040
One of the nation’s leading oral health companies
IT To apply visit www.dentaquest.com/careers
Work-Life Balance Growing Company Community Service Oriented
Mission: To Improve the oral health of all.
March 2015
equal opportunity employment journal
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Healthcare Jobs Are Picking Up T
The question now being asked is whether the up-tick in healthcare jobs is the result of an expanding industry or just a matter of the industry making adjustments in response to the implementation of the Affordable Care Act (ACA). Common sense seems to dictate it is the latter of the two choices. The ACA has resulted in some very profound changes in the way healthcare services will be delivered for years to come. It only makes sense that it would also affect hiring in both the short and long terms. Some speculate that hiring has not been as robust as it should have been over the last couple of years while we all waited to see what the effects of the ACA would be. In addition, there were those who painted a picture rosier than was appropriate when the ACA was first made law, failing to take into account that it would take several years to implement it. The
www.eoejournal.com
Experience a career where you can shine. Centura Health is a faith-based, non-profit, fully-integrated health system spanning Colorado and into western Kansas. Sponsored by Catholic Health Initiatives and the Adventist Health System, our talented associates represent all faiths, backgrounds and experiences, while sharing the belief that we care for our patients, their families and one another as we would want our own loved ones to be treated.
careers.centura.org
Centura Health is an Equal Opportunity Employer, M/F/D/V.
Hiring Trends – Where Will They Go?
So far this year it appears as though the biggest winners in the healthcare jobs race have been physician offices, home healthcare companies, and healthcare IT firms. No one knows for sure if these trends will continue in 2015 and beyond, but there is plenty of optimism to go around. Where physician offices are concerned, the primary care doctor and his or her physician assistant and nurse practitioner are the backbone of the U.S. healthcare system. All three positions will be in greater demand if 30 million new people do in fact begin accessing healthcare as a result of the ACA. It is unavoidable. Meanwhile, an aging population and the pending retirement of the first wave of baby boomers should increase the need for home healthcare services over the next several decades, while healthcare IT has already proven to be a vital asset in trying to marry the ACA with the HITECH Act of 2009. Between the both of them, there should be no shortage of healthcare jobs over the next 5 to 10 years. Article provided by blog.hospitaldreams.com. All the best healthcare jobs in one place!
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Industry Making Adjustments
combination of factors perhaps created an illusion that healthcare was not hiring as many people as it should while, in reality, hiring remained at an appropriate level all along. Regardless of which camp you fall into, nothing changes the fact that healthcare jobs are picking up once again. The increased hiring is expected to continue into next year, as 2015 marks the beginning of the employer mandate. If the 30 million number (the number of individuals estimated to access healthcare services as a result of the ACA) is ever going to be reality, it will happen in 2015. If it does not happen next year, it is not likely to happen unless something else changes.
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he latest numbers from the Bureau of Labor and Statistics (BLS) are good news for the healthcare industry. Steady growth in October and November indicate that the number of healthcare jobs being created is once again picking up steam after several years of less-than-expected growth. Things look very good heading into 2015. Here are some of the raw numbers from the BLS: 28,500 hospital jobs added so far this year 4,300 hospital jobs added in November alone 261,000 new hires over the last 12 months. Most impressive is the fact that the traditional doctor’s office led the way between October and November this year. Statistics show physician offices added about 6,600 jobs. Home healthcare added an additional 5,000 jobs during the same period as well. Unfortunately, nursing homes and assisted living facilities continue to show gradual decline.
HEALTH CARE LEADERS ARE BUILT ONE TEAM MEMBER AT A TIME. Thanks to our 10,200 team members, our list of national achievements continues to grow. We are a Magnet ® hospital — the first in Richmond to achieve this prestigious designation. In 2014, we won the American Hospital Association–McKesson Quest for Quality Prize — AHA’s top award for quality and safety. And for four consecutive years, we have been recognized by U.S.News & World Report ® as the #1 hospital in the Richmond metro area. In return, we offer more than 400 work/life benefits including competitive pay, generous benefits, flexible work options, prepaid tuition, on-site child and elder care and much, much more. Discover more at vcuhealth.org/careers.
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equal opportunity employment journal
Why Job-Seekers Have a Weak Grasp on Their Accomplishments
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From maternity and neonatal services, to end-of-life care and every stage of life in between, Holy Redeemer’s services focus on your total well-being. 821 Huntingdon Pike Huntingdon Valley, PA 19006 For more information or for current employment opportunities visit us at www.holyredeemer.com and apply online.
“NEW YEAR” “NEW RATES” 2014
by Katharine Hansen, Ph.D.
ou probably know that communicating your accomplishments is an important aspect of your job search, but if you were asked right now to list several top achievements, could you do it? Many people can’t, and the reasons -- social and psychological -- that most people are at a loss when it comes to identifying their accomplishments is the subject of this article. Most people don’t think about accomplishments until something changes the status quo of their lives. Few people take their first job out of school and start jotting down their accomplishments. Who has time? Recording accomplishments just isn’t a priority for most people. For many people, the accomplishments issue comes up when they suddenly find themselves in a new job situation. They’ve been unexpectedly fired or downsized. Perhaps they’ve worked for the same employer for many years. They’ve had no compelling reason to keep track of their accomplishments because they haven’t had to update their resumes or look for a new job. As a resume writer, I was often approached by clients who said they had not needed a resume for many years -- either because they had not changed jobs or because they had always attained new jobs through networking or being recruited. Even when a job situation is stable, we’re not thinking about accomplishments until something occurs in the job that warrants such reflection. “Often people don’t pay attention to their accomplishments until performancereview time,” says Carol Johnson, owner of Plan B Consulting in Derby, CT.
We Can’t Remember What We’ve Accomplished
Because most of us haven’t tracked accomplishments from the beginning or thought much about them along the way, we have no easy way of remembering achievements when we truly need to. If you were asked for your top accomplishments from three jobs ago, could you come up with them? Can you even list more than a handful of accomplishments from your current job? If not, you’re not alone. Sometimes it’s hard even to remember the accomplishments of the past day, as Glen Stansberry notes: “We often forget the things that we got done during the day for lots of reasons. We’re taught at an early age that what we do isn’t as important as what we didn’t do. After all, what we don’t get done often impacts us more in work and other social settings. This [mindset] causes us to automatically shove the stuff we did accomplish into the back of our minds, and fret about the undone,” he writes in his article, “5 Reasons to Keep a Work Diary.”
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March 2015
equal opportunity employment journal
We’re not Sure We’ve Done Anything Worthy of Being Called an Accomplishment
“Most people are not self-aware of what they bring to the table each day or who they really are,” notes Cheryl Roshak, CPC, transition and career coach and president of Cheryl Roshak Associates. “People don’t recognize their own accomplishments for what they are,” agrees Indianapolis-based corporate recruiter Todd Rogers, “or they confuse accomplishments with their job responsibilities.” On a resume, job candidates will list bullet points detailing their job description, observes Gregg Podolski, accounting and finance recruiter for Emerson Group, instead of listing accomplishments. “Yet when I ask a few probing questions, they are almost always able to tell me something they did that earned them praise or was above and beyond the call of duty; yet it was part of their routine so they didn’t recognize it for what it was,” Podolski says. We sometimes think what we’ve done is not good enough, nothing special, too small to count, or not anything that would impress anyone. “Are you convincing yourself something isn’t good enough when, in fact, any more objective onlooker would convince you otherwise?” asks author and career expert Miriam Salpeter of Keppie Careers.
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Pelham Medical Center Exciting Opportunities
Workers aren’t just starved for praise; they are deprived of feedback of any kind from colleagues and superiors in the workplace, says Kiana Wilson, PHR, GCDF, of Tampa, FL. “Many people go through their day-to-day responsibilities without any regard to what they are truly accomplishing. Why do people not believe they’ve done anything accomplishmentsworthy? Sometimes an accomplishment just isn’t up to our own expectations, so we discount it. Another reason is the way achievements are treated in the workplace—the message that no one is indispensable, explains educator and consultant Leri M. Thomas, PhD. “Workers aren’t typically praised every time they do something exceptional,” Thomas says. “If they were, from an employer’s perspective, they’d want more compensation. I remember being told that I could be replaced by anyone on the street. So, in the industrial work place, which is still the prevailing culture, managers devalue achievement as a means to hold the bottom line down.” Workers aren’t just starved for praise; they are deprived of feedback of any kind from colleagues and superiors in the workplace, says Kiana Wilson, PHR, GCDF, of Tampa, FL. “Many people go through their dayto-day responsibilities without any regard to what they are truly accomplishing. It is only through continuous feedback that these individuals come to realize the magnitude of their contributions and subsequently their accomplishments along the way. Without this feedback, many are left scrambling through their work duties to determine what impact, if any, they have made,” Wilson notes. Many people believe that success is expected of them. Many, like me, grew up without earning much praise from parents for accomplishments because they were simply doing what their parents expected them to do. Excellence was nothing out of the ordinary. “For many overachievers, success, work ethic, and striving to be better than everyone else are second nature,” observes Patrick K. Hollister, a sales manager with Panasonic. (On the flip side, of course, are those who are accustomed to lavish praise for everything and consequently feel a need to broadcast every accomplishment. “Gen Y and Z tend to live each day to tell everyone how awesome they are,” asserts Jennifer Cash, an operations professional and LinkedIn contributor, “and can easily blog about what they did as if everything they did that day is an accomplishment.”) Some people believe any activity they can’t measure or quantify is not an accomplishment. “Most resume-writing and job-search advice states that accomplishments are best when they are backed up by facts and figures,” says career-development practitioner Karen Schofield, “Some people work in fields where it isn’t always easy to quantify what they have accomplished in their jobs, such as teaching and writing. That situation makes it difficult for the job-seeker to clearly explain what he or she has done and how it benefited the company or client, Schofield says.
DO YOU WANT TO BE PART OF SOMETHING THAT COULD REDEFINE YOUR CAREER? Join Pelham Medical Center and be part of a unique facility devoted to quality patient care. It’s this patient-centered focus that led to a national award in patient room layout from the Center for Health Design. Pelham Medical Center, conveniently located in Greer, South Carolina, includes an emergency department, medical/surgical units, intensive care and more. Recognizing that quality patient care requires quality professionals, we offer competitive salary and benefit packages. Be a part of our innovative approach to health care at Pelham Medical Center. For more information or to apply, please call a hospital recruiter at 800-288-7762 or visit PelhamMedicalCenter.com.
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When we think of benefit to an employer or client, we generally think in terms of results, and most people miss accomplishments because they aren’t thinking in terms of results, observes Darlene Zambruski, managing editor for ResumeEdge.com. “They’re thinking in terms of tasks. For example, ‘I do this, I do that.’ Stopping to think of the consequences if they didn’t do ‘this’ or ‘that,’ that would give them the accomplishment.”
We Have Difficulty Seeing Ourselves as Others See Us
Because we often have no idea how others view us, we’re not sure if they perceive what we do as accomplishments-worthy. We’re often surprised to discover that the people we work with and observe our work find us far more highly accomplished than we find ourselves. (However, having made that discovery, we sometimes fall into the trap of thinking others will talk about our success for us -- so we don’t have to.) Women are especially likely to underestimate how coworkers perceive them, as University of New Mexico researcher Scott Taylor discovered when he studied 251 managers. He found that women were three times less likely than men to accurately predict their coworkers’ perception of their work performance. The women tended to undercut themselves when asked to rate their performance through their coworkers’ and managers’ eyes across many key workplace attributes. “The need to ‘toot you own horn’ is just not something that everyone possesses,” notes Cash, “and I think that has a lot to do with what generation you grew up in. I think that humility is generation-based. Prior to and including Gen X, one did not talk themselves up or they were looked upon as bragging or brown-nosing. The change in the way society interprets accomplishments has changed at a basic level. What a seasoned job-seeker may interpret as just doing their job and doing it darn well, a younger generation may look at each detail as an accomplishment.” Many of us have been taught that our good work should speak for itself; we shouldn’t need to talk about it. Some of us actually think we’ll get more attention by being humble than by touting our accomplishments. Women have particular difficulty with the idea of boasting, notes Peggy Klaus. “It’s a well-researched fact that women are terrible self-promoters,” she writes. Man or woman, though, you’re not boasting; you’re marketing a product. Here’s a tip however -- research shows that people who compare themselves to others when touting their accomplishments (“I’m better than others.”) do tend to come off as boastful.
Final Thoughts
Clearing the Obstacles to Identifying and Tracking Accomplishments Now that we better understand the barriers that frequently stand in the way of identifying and tracking our accomplishments, we can begin to break through those barriers. We can’t time-travel to the beginning of our careers and begin to record accomplishments in real time. But we can deploy various tools to help us pick our brains, remember, and record achievements. See all the content in our Accomplishments Section for resources. Katharine Hansen, Ph.D., creative director and associate publisher of Quintessential Careers, is an educator, author, and blogger who provides content for Quintessential Careers, edits QuintZine, an electronic newsletter for jobseekers, and blogs about storytelling in the job search at A Storied Career. Katharine, who earned her PhD in organizational behavior from Union Institute & University, Cincinnati, OH, is author of Dynamic Cover Letters for New Graduates and A Foot in the Door: Networking Your Way into the Hidden Job Market (both published by Ten Speed Press), as well as Top Notch Executive Resumes (Career Press); and with Randall S. Hansen, Ph.D., Dynamic Cover Letters, Write Your Way to a Higher GPA (Ten Speed), and The Complete Idiot’s Guide to Study Skills(Alpha). Visit her personal Website or reach her by e-mail atkathy(at)quintcareers.com. Check out Dr. Hansen on GooglePlus.
JOB SEEKING? Here are Five Ways to Use Universal Principles to Find Your Ideal Job
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by Tricia Molloy
earching for a new job can be one of the most challenging and emotional experiences of your life. When you capitalize on the power of your subconscious mind and use universal principles—like Affirmations and Gratitude—you will have the clarity, confidence and commitment you need to succeed. By following these five strategies, based on the “CRAVE Your Ideal Job!” program, you’ll have a competitive edge to not only find another job but the one that’s right for you. 1. Clean Out the Clutter
New opportunities and helpful people can’t reach you if physical, technical and emotional clutter is blocking the way. The law is: The universe abhors a vacuum. When you clear out the clutter (paperwork and old emails, as well as forgiving your last employer for letting you go), you create the space for the universe to fill it with what serves your highest good.
2. Raise Your Vibrations
Looking for a job can be frustrating and often creates fear and doubt. That leads to vibrating at a low, negative level. We are all vibrational beings and we vibrate at different levels at different times. Vibrations is just another word for feelings and emotions–your attitude. The universal
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equal opportunity employment journal
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law states that energy attracts like energy—just like a magnet. When we feel good and operate from a place of love, peace and trust, we vibrate at a high level and we attract people and circumstances that vibrate at that same positive, constructive level. Increase and maintain a high vibration by taking good care of yourself. Eat healthy, exercise, spend time with positive people, enjoy nature, find reasons to laugh, sing, enjoy a hobby, and practice random and not-so-random acts of kindness.
3. Affirm Success
On average, studies show we talk to ourselves 10,000 times a day and 80% of that talk is negative. Be aware of what you’re saying to yourself when you wake each morning, before making phone calls, at networking events and as you prepare for interviews. Keep it positive, in the present and brief. Consider using affirmations like these: “I attract ideal job opportunities today.” “I am guided to make smart job search choices.” “I have all the skills and abilities to be a valuable asset to this company.” “I am the greatest (fill in your profession)!” Write your affirmations down, post them, say them with a smile, and share them with others.
4. Visualize
Every top athlete has harnessed the power of visualization. The runner sees herself breaking through the tape at the end of the race and the golfer sees the hole in one. What can you visualize about your job search? Perhaps it’s making the best impression during a job interview. Or, you might visualize yourself working at your ideal job. A picture is worth a thousand words but it takes more than just seeing to get the results. Visualization is a three-step, repetitive process that connects you with your subconscious mind. To give it the power you need to succeed, engage all your senses. What do you hear, smell, touch and taste? And, infuse it with the positive emotions you would feel if this were a reality—like happiness, pride and maybe even relief. Commit to seeing your goals as “real” and they soon will be. Consider creating a treasure map or vision board to accelerate the visualization process.
5. Express Thanks
What you focus on expands. What you appreciate appreciates. Though your main focus may be that you don’t have a job, there are many other very positive things you do have. A few nights a week, write in a gratitude
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On average, studies show we talk to ourselves 10,000 times a day and 80% of that talk is negative. Be aware of what you’re saying to yourself when you wake each morning, before making phone calls, at networking events and as you prepare for interviews. journal. Include the typical list of your good health, family, friends, skills and experience. Commit to include at least one original entry each time, like you scheduled two promising interviews. By being aware of what’s going right in your job search, you increase the flow of more good things. Writing in your journal at night will also help you get a good night’s sleep and be at your best the next day. Remember to take the time to thank those who are helping you on this journey. Whether you’re looking for a job or choose to excel at the job you have, these five strategies will support your success. Tricia Molloy is a motivational speaker on change management through wise business practices. Through employee development talks, workshops and webinars, and conference keynotes, she inspires people to be more positive and focused so they can achieve their goals faster and easier. Sign up for the Working with Wisdom e-newsletter for more information and inspiration at www.triciamolloy.com.
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March 2015
The Changing Face of The Retail Trade by Michael Rieley
A
bout 15 million people worked in retail trade in the United States in May 2013, according to the Bureau of Labor Statistics (BLS). These workers—salespersons, stock clerks, customer service representatives, and others—provide a crucial link between consumers and the products they buy. This article explores the retail trade industry and the trends that have influenced it. The first section gives a brief overview of the industry and its major occupations. The second section examines recent and future employment trends in retail trade. Sources for more information appear at the end of the article.
Retail Details
The retail trade industry is a vast network of businesses that needs workers in hundreds of different occupations. Here’s a closer look at the employment, wage, and outlook data for both retail trade and its largest occupations.
Industry Overview
The retail trade industry includes establishments that sell products, such as motor vehicles and clothing, and after-sale services related to these products, such as cleaning or repair. Retailers sell their products and services directly to customers, which may include individuals and businesses. Retail trade deals in smaller quantities than the bulk sales of wholesale trade.
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Joining the Stanley Black & Decker team means joining one of the world’s largest, fastest-growing, and most dynamic companies. If you’d like to be a part of this team and make a difference in the lives of our customers, visit us online: www.stanleyblackanddecker.com for current openings and application procedures.
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March 2015
equal opportunity employment journal
There are two types of retailers: store and nonstore. Store retailers run fixed, “brick-and-mortar” locations designed to attract walk-in customers. In these stores, retailers usually display products that they also advertise on television, radio, and other formats, such as the Internet. Nonstore retailers also sell to customers, but, as the name implies, they do not run a fixed, physical location. These retailers usually sell their products through informational commercials, or “infomercials”; door-to-door sales; and other places, such as portable stalls and kiosks. Employment. According to BLS Occupational Employment Statistics(OES) data, there were about 15.2 million workers in retail trade in May 2013. That total represents about 11 percent of nonfarm employment that year. The largest employers within retail trade are other general merchandise stores (which includes warehouse clubs and supercenters, dollar stores, and variety stores) and food and beverage stores, each with about 3 million workers. The next largest employers are motor vehicle and parts dealers, which had 1.8 million workers; and clothing and clothing accessories stores, with 1.4 million workers. Wages. In May 2013, the median annual wage in the retail trade industry was $22,980, compared with a median of $35,080 for workers in all industries. The median wage is the point at which half the workers in the industry earned more, and half earned less. Employers often pay workers in the retail trade industry by the hour, but some workers also earn a commission: a percentage of the sales they make. As a result, retail workers’ wages often vary with economic conditions.
Between 2012 and 2022, BLS projects employment in retail trade to grow about 7 percent, adding more than 1 million workers. Outlook. Between 2012 and 2022, BLS projects employment in retail trade to grow about 7 percent, adding more than 1 million workers. Despite this growth, BLS also projects a slight decline in the retail industry’s share of total nonfarm employment.
Occupation Highlights
Four occupations—retail salespersons, cashiers, stock clerks and order fillers, and supervisors of retail sales workers—accounted for nearly two-thirds of employment in the retail trade industry. Although wages in retail trade are low overall, median wages for most of the occupations with the largest employment were higher than those for the industry as a whole in May 2013. The highest paying occupations in the table, pharmacists and general and operations managers, both require postsecondary education; pharmacists typically need a doctoral or professional degree. In contrast, the lowest paying occupations shown—hand packers and packagers and cashiers—typically include short-term on-the-job training but have no formal educational requirements. Below are descriptions of the 10 largest occupations in the retail trade industry. Retail salespersons. Retail salespersons mainly sell products and interact with customers. Sometimes, they also stock shelves, prepare merchandise displays, and handle customer payments. According to BLS, there were 4.5 million retail salespersons overall in May 2013, most of them in retail trade. Between 2012 and 2022, BLS projects this occupation to have average employment growth. Almost 2 million job openings overall are expected, due to growth and the need to replace workers who leave the occupation. Cashiers. Cashiers handle customer payments, answer questions about store policies, and bag purchases.
There were 3.3 million cashiers overall in May 2013, most of them working in retail trade. Between 2012 and 2022, BLS projects employment in this occupation to have slower than average growth, with automation of cashier job duties expected to limit growth. Still, about 1.5 million job openings overall are projected to result from employment growth and the need to replace workers who leave the occupation.
We know what goes in the world’s best coatings, glass and specialty products – technology, innovation and new ideas. PPG depends every day upon a spectrum of individuals to deliver the highest quality products and services to our customers. If you’re ready to join a team committed to innovation and success, consider launching your career at PPG Industries. Everyday, our employees bring innovation to the surfaces we coat, the products we produce and the people we meet. Currently Seeking: Maintenance Mechanic & Process Engineer
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Stock clerks and order fillers. Stock clerks take care of merchandise in the stock room, and track down moved items. They also make note of damaged products, verify inventory, and arrange storage. Order fillers retrieve customer orders, locate the goods, and prepare them for shipping. Additionally, they complete order receipts and keep records of outgoing orders. There were 1.8 million stock clerks and
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People are our strength and most valuable asset. We attract highly capable, diverse, innovative people and recognize their efforts and contributions to the company. We ensure a pleasant and safe work environment with trust and respect. Reeves is an equal opportunity, affirmative action employer. Reeves Construction is a drug-free workplace employer. All women and minorities are encouraged to apply.
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order fillers overall in May 2013; most worked in retail trade. Between 2012 and 2022, BLS projects employment in this occupation to stay about the same as job duties become automated. About 546,000 job openings are expected overall, due to the need to replace workers who leave the occupation.
First-line supervisors of retail sales workers. These workers manage a team of retail salespersons, oversee sales, ensure customer satisfaction, and help staff with complicated transactions. First-line supervisors of retail sales workers may also have administrative tasks, such as budgeting and accounting.
Together, we can leverage diverse talents to further innovative ideas.
EMBRACE DIFFERENCES. GENERATE DIVERSE IDEAS. We’re moving science forward by leveraging the different perspectives and individual strengths of each and every Covance team member. Because here, we see diversity for exactly what it is — a driver of the business itself and the innovation that allows us to bring life-saving medicines to market sooner. And when you join us in this effort, you’ll enrich your life through exposure to new ways of thinking and the opportunity to learn from dynamic colleagues who work together to make things better.
As the global leader in motion and control technologies, Parker recognizes the importance of a diverse and inclusive culture where all employees are respected for their contributions. Our 58,000 empowered employees from around the world are encouraged to work together to create solutions that improve our customers’ productivity and profitability. We believe innovation thrives when different perspectives and backgrounds are used to push the bounds of our creativity.
Bring your unique perspective to Covance today. careers.covance.com Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/ Female/Individual with Disability/Veteran). Your confidentiality and privacy are important to us.
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March 2015 There were 1.2 million first-line supervisors of retail sales workers overall in May 2013, with most employed in retail trade. Between 2012 and 2022, BLS projects this occupation to have slower than average employment growth. About 419,800 job openings overall are expected to arise from that growth and from the need to replace workers who leave the occupation. Hand laborers and freight, stock, and material movers. These workers transport goods to and from storage, production areas, loading docks, or delivery trucks. When unloading merchandise, they sort and keep track of packages to ensure delivery. Increasingly, sensors and tags have automated parts of the job, allowing workers to move quickly while still keeping track of products. There were nearly 2.3 million hand laborers and freight, stock, and material movers employed overall in May 2013; about 14 percent of them worked in the retail trade industry. Between 2012 and 2022, BLS projects this occupation to have average employment growth. About 922,500 job openings overall are expected, due to growth and the need to replace workers who leave the occupation. Customer service representatives. As the face, or voice, of their business, customer service representatives provide information about its products and services. They also process orders and handle customer complaints. There were almost 2.4 million customer service representatives employed overall in May 2013, about 12 percent of whom worked in the retail trade industry. Between 2012 and 2022, BLS projects this occupation to have average employment growth. About 941,600 job openings overall are expected to arise from growth and from the need to replace workers who leave the occupation. Automotive service technicians and mechanics. These workers inspect, maintain, and repair cars and light trucks. There were nearly 605,000 automotive service
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technicians and mechanics employed overall in May 2013, nearly half of 2012 and 2022, BLS projects this occupation to have average employthem in retail trade. Between 2012 and 2022, BLS projects this occupa- ment growth. About 1.6 million job openings overall are expected to tion to have average employment growth. About 237,600 job openings arise from that growth and from the need to replace workers who leave overall are expected, due to this growth and the need to replace workers the occupation. who leave the occupation. Other occupations. Retail trade includes many occupations in addition Pharmacy technicians. These workers help pharmacists dispense to the 10 described above. As in almost every industry, occupations in this prescription medication to customers. Most work in retail pharmacies or industry vary in duties, education and training requirements, and wages. hospitals under supervising pharmacists, who review prescriptions before For example, median annual wages in the retail trade industry in May patients get them. In retail pharmacies, pharmacy technicians take cus- 2013 ranged from $18,210 for models to $175,170 for chief executives. tomer payments, organize In addition, the rate of employment pharmacy inventory, and Economic and technological changes affect retail trade growth or decline in some occupations process insurance claims. is projected to be greater in retail trade There were 362,690 just as they do other industries. Some of these changes than in all industries. For example, BLS pharmacy technicians have led to industry reorganization over the last decade; projects employment of orthotists and overall in May 2013, most prosthetists to increase nearly 42 perothers might help to shape the future of retail trade. of whom worked in retail cent in retail trade, compared with 36 trade. Between 2012 and percent growth projected in all indus2022, BLS projects this occupation to have faster than average tries. Employment of floral designers is expected to decline 13 percent in employment growth. About 105,900 job openings overall are expected retail trade, compared with a projected decline of 8 percent overall. to arise from that growth and from the need to replace workers who Industry Trends leave the occupation. Economic and technological changes affect retail trade just as General and operations managers. Responsibilities of general and they do other industries. Some of these changes have led to industry operations managers vary but include overseeing workers. These managreorganization over the last decade; others might help to shape the ers draw up policies, direct daily operations, and plan the use of materials future of retail trade. and human resources. There were nearly 2 million general and operations managers overall in Recent Changes 2013, about 11 percent of whom worked in retail trade. Between 2012 and Over the last 10 years, changes in the economy have influenced the 2022, BLS projects this occupation to have average employment growth. growth of retail trade. When the economy worsens, consumers look for About 613,100 job openings overall are expected to arise from that ways to save money—such as by shopping for products at reduced prices. growth and from the need to replace workers who leave the occupation. This results in more workers being needed at discount stores. When the Combined food preparation and serving workers, including fast food. economy expands, consumers spend more of their disposable income— Employed mainly by fast food restaurants, these workers take food and including on furniture and home furnishings, resulting in more retail drink orders, retrieve finished orders, and accept customer payment. They workers hired at such businesses. may also heat food and prepare items, such as sandwiches. Employment in retail trade dropped during the recent recession and has There were 3 million food preparation and serving workers overall in risen as the economy improved, but it still hasn’t returned to where it was 2013, almost 7 percent of whom were employed in retail trade. Between before the downturn.
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the last decade. (This industry accounted for a very small part of retail trade employment, however, in 2013.) By comparison, overall employment growth for retail trade was just 0.1 percent. The increasing popularity of online shopping has caused some retailers, such as electronics stores, to see declining employment over the past few years. This trend is expected to continue shaping the retail trade industry in the future.
Future Developments
But employment in retail trade doesn’t always follow the economy. Employment related to electronic shopping and electronic auctions, for example, has increased every year since 2004, growing about 164 percent over
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Vulcan Materials Company is the nation’s largest producer of construction aggregates—primarily crushed stone, sand and gravel—and a major producer of aggregates-based construction materials, including asphalt and ready-mixed concrete. Vulcan employs approximately 7,100 people across the United States. We are continually looking for talented, motivated men and women who want to join our team. Our employment opportunities are broad, ranging from engineering to human resources. Our common goal is to find the best person for the job. Whether you’re looking to make a strategic career move or a new college graduate looking to start your career, our job openings offer great opportunities. Visit or website for more information.
www.vulcanmaterials.com CORPORATE HUMAN RESOURCES • DEPARTMENT HRC • 1200 URBAN CENTER DRIVE • BIRMINGHAM, AL 35242 Qualified applicants will receive consideration for employment without unlawful discrimination on the basis of race, color, religion, gender, sexual orientation, genetic information, national origin, age, disability, veteran status, or any other characteristic protected by law from discrimination.
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The retail trade industry is changing. Store mergers, more attention to customer service, and increased productivity are just a few of the ways that retailers are adapting as they forge into the future.
The retail trade industry is changing. Store mergers, more attention to customer service, and increased productivity are just a few of the ways that retailers are adapting as they forge into the future. Other trends are expected to shape retail trade in the coming years. The industry may see a narrowing focus of “big box” stores, continued growth of online shopping, increasing use of technology and advances in automation, and other trends. “Big box” retailers. Stores commonly known as “big box” retailers, such as warehouse clubs and supercenters, have grown steadily over the past decade. But the rise of online shopping could slow—or even reverse—this trend because these retailers can match many of the strengths of big box stores, such as wide selection and low prices. The competitive advantage for brick-and-mortar stores is strong customer service, which is harder to provide with a broad range of products. Big box retailers may have more success by planning stores that have a specific focus, which would allow for better trained, more knowledgeable staff. Online shopping. Online sales are less labor intensive than those in physical stores, because fewer workers are needed to deal with customers in person—leading to slower employment growth in the future. In addition, the speed and convenience of online shopping are expected to continue driving growth. So-called anticipatory shipping, for example, may help retailers know what kind of products to keep in stock. Online shopping affects sales with some types of retailers more than with others. Book, music, and movie stores face intense competition from online sales. Sporting goods stores and clothing stores face better prospects, because customers may prefer trying these products before buying them. Recent legislation proposed in Congress would impose a sales tax on e-commerce outlets and retailers, which currently pay no tax in many states. The potential impact of this legislation on consumer behavior is not yet clear, but it could reduce online shopping’s price advantage.
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Technology. Some occupations in retail trade could be affected by continued use of technology and increasing automation. For example, the duties of a car salesperson have changed because of technology. Car shoppers can research online for a make and model that fits their needs and budget and go into a dealership already focused on the car they want to buy. Because of this, a car salesperson’s role may be to help with the purchase by answering questions and completing paperwork. Automation may affect food and beverage stores. Self-checkout stations at grocery stores may someday replace cashiers or retail salespersons, for example. However, employment of cashiers has remained stable so far, suggesting that customers still prefer interacting with human cashiers. Other trends. Business improvements could also help physical stores to compete with online retailers. Dynamic pricing, for example, allows product cost to change with demand throughout the day. Social media helps stores see which items are popular, so they can feature them more prominently in their displays.
For More Information
The retail trade industry employs workers in hundreds of occupations. For example, merchandise displayers and window trimmers plan and build commercial displays in the windows and interiors of retail stores. Security guards protect the people, products, money, and equipment in retail stores. And building cleaning workers keep retail stores in good condition by collecting trash, wiping surfaces, and sweeping floors. For detailed information about those and other occupations, visit the Occupational Outlook Handbook (OOH). Each OOH profile includes information about job duties, wages, employment outlook, and more. Find links to more BLS data for the retail trade industry on its Industries at a Glance page. The Occupational Information Network (O*NET) also has information about retail trade. Browse by industry or visit the retail trade page. Visit the National Retail Federation’s Career Center to find career resources for the retail trade industry. These resources include information about scholarships, certifications, and training. Michael Rieley is an economist in the Office of Occupational Statistics and Employment Projections, BLS. Article provided by the Bureau of Labor Statistics.
At ConAgra Foods, we make great food — everyday food — in extraordinary ways, which is why we’re creating meaningful career opportunities for the best and the brightest. Whether you’re a recent graduate or an professional, ConAgra Foods provides extraordinary job opportunities for growth with competitive salaries and benefits in an exciting, fast-paced workplace. View and apply online for current openings.
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ConAgra Foods, Inc. is committed to equal employment opportunity for all qualified persons in all job classifications in recruitment, selection and promotion without regard to race, color, religion, age, national origin, gender, sexual orientation, veteran status, pregnancy status, genetic information, disability, and/or any other characteristics protected by local, state, or federal law.
Self-checkout stations at grocery stores may someday replace cashiers or retail salespersons, for example. However, employment of cashiers has remained stable so far, suggesting that customers still prefer interacting with human cashiers.
Wine is a blend of vision, character, and style. So is a great place to work. That’s why we made a commitment to an inclusive environment to help us continue to pioneer new ways in which to improve and expand our vision. Valuing the differences of employees, suppliers, and consumers has made us a leader in the wine industry. It’s also like over 80 75 years of family winemaking something worth celebrating. “Gallo sees diversity as an opportunity to become a company that better reflects the world we live in. It positions us to meet the needs of today’s increasingly diverse marketplace.” - Joseph E. Gallo CEO
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DEFENSE INTELLIGENCE AGENCY
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March 2015