Fortnightly 3rd October 2016 Issue 303
University of Bristol’s Award Winning Independent Student Newspaper
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Epigram/ Mairead Finlay
Orchard lows
Accommodation office investigating ‘fabricated charges’ at Orchard Heights Malik Ouzia Online News Editor Former residents of Orchard Heights have expressed their anger at UNITE over damages payments charged to students at the end of the previous academic year. Residents feel that some of the charges, which relate to everything from broken shelves to marked walls, are excessive and in some cases ‘completely fabricated’. Orchard Heights, which opened in 2015, is located on Frogmore Street, near Bristol’s O2 Academy, and is part of the UNITE group of
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halls which also includes The Rackhay, Waverley House and Favell House, amongst others. Like other non-university owned halls, inspections and succeeding damages charges are an external responsibility but are then processed by the university’s accommodation office. The most alarming charges are those that students claim have been falsified. One such case is that of Laura Watson, a former resident who claims that her flat were invoiced for a stained tile which did not exist. ‘We had a normal plastered ceiling with no tiles, yet we’ve been invoiced for a “stained kitchen ceiling tile” which needs “replacing”.
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‘I’m pretty disappointed in UNITE for trying to take advantage of their position of power over students with the assumption that each will just pay to get it done with.’ Another student who asked to remain anonymous, echoed Watson’s sentiment; ‘I was furious as to how UNITE were being allowed to get away with submitting damage claims with no evidence, or on claims that were completely fabricated.’ He also expressed his concern regarding the appeal process, which is ongoing, arguing that students wouldn’t have sufficient evidence to fight the charges.
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‘That’s the underlying issue with our case. We as tenants did not photograph stuff which was not damaged.’ He also told of his attempt to return to the flat to inspect the alleged damages himself after receiving the bill, only to be denied entry. For others, it was the seemingly extortionate cost of the damage that left a sour taste. Catherine Jones, another ex-resident, took it upon herself to do some research after her flat were charged £129 for a broken stool.
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