Food & Travel
Epoch Times
may 22 – june 4, 2015 29
Q & A with Mr Aditya Khullar, SWISS Director & Head of Sales & Marketing (Southeast Asia & Pacific). • Why is SWISS different from other airlines?
SWISS Business As a SWISS Business Class passenger, you can travel in total comfort, and land feeling refreshed.
Quick Check-In
Your SWISS Business Service benefits begin even before you take off. SWISS Business travellers enjoy priority boarding; they can also check in for their flight using the automated check-in and receive their boarding pass automatically up to 23 hours before departure. Web check-in and mobile check-in are also available for travellers on the move.
Travel in Comfort
Inside SWISS’ comfortably designed Business Class cabin, guests on longhaul flights can look forward to the smart and spacious SWISS Business seat that can be individually reclined all the way into a lie-flat two-metre bed. The seat also boasts a massage function, along with an innovative air cushion whose firmness or softness can be individually adjusted. On every seat, there is a laptop connection to transform the seating area into a productive work space.
Baggage Allowance
SWISS Business travellers enjoy a checked baggage allowance of up to two pieces at maximum 32 kilograms each, plus up to two carry-on bags and quick luggage handling at their destination.
Swiss Inflight Dining
Wait in Comfort
SWISS Business customers have access to comfortable lounges at all SWISS destinations to rest, relax, refresh, or work while waiting for their flight to depart. In Zurich, the 1,100 square metres Business Lounge offers a buffet with hot and cold snacks, comfortable seating, shower facilities, Internet workstations, free wireless LAN as well as access to the 27.6-metre Smokers’ Bar. SWISS Business travellers inbound to Zurich can also use the Arrival Lounge, which boasts showers, rest rooms and workstations. The Lounge further features a spacious bistro zone offering an extensive breakfast buffet with hot and cold food, along with a staffed bar serving freshly-squeezed juices and a wide range of coffees.
In addition, travellers opting for an entertaining trip can indulge in the latest movies, TV shows, music channels, countless CDs and games. On long-haul services, each SWISS Business guest receives an amenity kit which changes according to season. Each amenity kit includes socks, a sleeping mask, a toothbrush, toothpaste, earplugs and Swiss cosmetic products. Complementing the pleasant and comfortable SWISS Business journey is a wide range of newspapers and magazines, including the SWISS Universe magazine for the reading pleasure of all guests in Business Class.
Switzerland is a hugely popular destination to Europe amongst Singaporeans. According to the Changi Airport Group (CAG), Switzerland is Singapore’s fourth largest European market.
On intercontinental flights from Switzerland SWISS offers its awardwinning “SWISS Taste of Switzerland” inflight culinary programme showcasing regional specialities devised by top local chefs. SWISS Business guests are also offered a selection of quality wines from Switzerland and all over the world. The inflight culinary range is rounded off with selected Swiss specialities such as cheeses, Nespresso coffee and Lindt & Sprüngli chocolates. On evening and night flights, SWISS offers its Business Class travellers who would prefer to sleep longer the option of a “quick dinner” and breakfast served at a time of their choosing.
Miles & More
Miles & More members will be awarded the corresponding mileage credits, and all the further benefits that they are entitled to.
As The Airline of Switzerland, we put the values of our home country— values that are known and appreciated all over the world— clearly centrestage. So a consistently Mr Aditya Khullar outstanding service, hospitality and a keen attention to detail are all central concerns. We also put a strong emphasis on being as close to our customers as possible – something we can do better than many of our competitors by virtue of our manageable size.
• Is Singapore an important market?
Singapore is SWISS’s eighth Asian gateways. This year, we celebrate the second successful year of the return of the Singapore – Zurich flight. Singapore being a global financial and commercial centre is an important market for Business traffic. It is also, on the other hand, a popular destination for holiday makers. The Singapore – Zurich flight has met the demand for both and also served as an important transit hub to Europe for surrounding countries such as Malaysia and Indonesia.
• What is the daily flight schedule to and from Switzerland?
SWISS operates a daily nonstop flight between Singapore and Zurich with a 3 class configuration Airbus A340-300 aircraft, offering 219 seats. Our flight schedule from both directions allows passengers to maximise their time: Singapore – Zurich
LX 179
22:55
06:10*
Zurich – Singapore
LX 178
22:56
17:20*
*next day.
• How does SWISS intend to grow in the future?
Nine Boeing 777-300ERs will be joining the SWISS fleet from 2016, replacing the Airbus A340300. The Boeing 777-300ER will be equipped with a state-of-the-art technology and a new cabin product, offering maximum reliability, a very high level of comfort, and space for over 330 seats.